[{"additionalPlain":"At Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.\nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n*Subject to having the right to work in the country of choice\n \nDiversity Statement\nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n","additional":"#LI-AP1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
The Team
\n
\nAnalytics Engineering is a central team working across Zopa's products rather than being embedded within one product area. The team has grown significantly as demand for high-quality, consumable datasets has increased. It works closely with Analytics and Data Engineering and is building stronger partnerships across Product and Engineering. The team is friendly, supportive and highly autonomous, with an expectation of high-quality delivery at speed. As the team grows, this role will provide closer leadership and development while helping shape Analytics Engineering standards, tooling and ways of working as Zopa's data and AI capabilities evolve.
","id":"3800365d-8493-47f1-96dc-80ac103663d7","lists":[{"text":"A Day In The Life:","content":""},{"text":"About You:","content":""},{"text":"Added Bonus:","content":""}],"text":"Analytics Engineering Manager","country":"GB","workplaceType":"hybrid","opening":"Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"The Team
\n
\nAnalytics Engineering is a central team working across Zopa's products rather than being embedded within one product area. The team has grown significantly as demand for high-quality, consumable datasets has increased. It works closely with Analytics and Data Engineering and is building stronger partnerships across Product and Engineering. The team is friendly, supportive and highly autonomous, with an expectation of high-quality delivery at speed. As the team grows, this role will provide closer leadership and development while helping shape Analytics Engineering standards, tooling and ways of working as Zopa's data and AI capabilities evolve.
","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/zopa/3800365d-8493-47f1-96dc-80ac103663d7","applyUrl":"https://jobs.lever.co/zopa/3800365d-8493-47f1-96dc-80ac103663d7/apply"},{"additionalPlain":"#LI-IB1\n\n\nAt Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.\nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n*Subject to having the right to work in the country of choice\n \nDiversity Statement\nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n","additional":"#LI-IB1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
The team
\n
\nWe’re on a mission to take our mobile app to the next level, and we’re looking for someone to help shape the future of our Android experience in Kotlin. Joining the Mobile Platform team, you’ll work on the technical foundations that power the app — from architecture and shared libraries to core experiences, build systems, and analytics infrastructure.
\n
\nYou’ll join our Mobile Platform team, which owns the infrastructure, tooling and engineering standards that sit beneath our customer-facing mobile experiences. This includes areas such as app architecture, shared modules, our design system, observability, developer tooling and CI/CD.
The team is accountable for keeping these foundations reliable, scalable and easy for our product squads to build on. You’ll help shape the direction of mobile engineering at Zopa, improve the developer experience, and reduce the underlying technical complexity that product engineers need to manage.
The Mobile Platform team does not own individual customer journeys or build product features on behalf of squads. Product teams remain responsible for their customer experiences and the services they own, including responding to incidents within those product-owned areas. Instead, your focus will be on creating and maintaining the shared capabilities, tooling and standards that enable those teams to deliver safely and effectively.
\n
\nWhile the app today is built with React Native, we are expanding our native capabilities in Swift and Kotlin and are transforming the Android experience with a move toward a more fully native approach. This is an exciting opportunity to be part of that journey!
","id":"b7c4f329-9bbc-4bfc-b90d-d0fee58d30fb","lists":[{"text":"A day in the life:","content":"\nReporting to an Engineering Manager within one of our teams. Your final team placement will be agreed during the final stages of the interview process.\nCollaborate closely with other native mobile engineers to design, build, and evolve the Android platform.\nPlay a key role in migrating the app from React Native to native Android, building in Kotlin with strong architectural foundations and industry best practices.\nPartner with the wider mobile engineering community, including React Native developers, to define best practices for native development and support engineers cross-training into native Android.\nImprove the performance, robustness, and overall quality of the app by identifying bottlenecks, addressing technical debt, and resolving defects to optimise the user experience.\nWork cross-functionally with product managers, designers, and backend engineers to design and deliver features that fully leverage native Android capabilities.\n"},{"text":"About you:","content":"\nExperienced in building and shipping production Android applications in Kotlin, including publishing apps to the Google Play Store.\nStrong understanding of Android frameworks, platform APIs, and native app development best practices.\nBackground working on modern, high-engagement mobile applications with a focus on performance, reliability, and delivering exceptional user experiences.\nPassionate about quality, with a track record of raising engineering standards through thoughtful design, testing, and maintainable code.\nMotivated by opportunities to create broad impact through better processes, tooling, and automation that raise the bar for mobile engineering across teams.\nCustomer-focused, with a genuine interest in Zopa’s mission.\n"},{"text":"Added bonus:","content":"\nExperience applying mobile security best practices in production Android applications.\nWorking with CI/CD pipelines for mobile apps, including build, test, and release automation.\nExperience collaborating closely with iOS (Swift) and/or React Native engineers in a cross-platform mobile environment.\n"}],"text":"Android Engineer","country":"GB","workplaceType":"hybrid","opening":"Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"The team
\n
\nWe’re on a mission to take our mobile app to the next level, and we’re looking for someone to help shape the future of our Android experience in Kotlin. Joining the Mobile Platform team, you’ll work on the technical foundations that power the app — from architecture and shared libraries to core experiences, build systems, and analytics infrastructure.
\n
\nYou’ll join our Mobile Platform team, which owns the infrastructure, tooling and engineering standards that sit beneath our customer-facing mobile experiences. This includes areas such as app architecture, shared modules, our design system, observability, developer tooling and CI/CD.
The team is accountable for keeping these foundations reliable, scalable and easy for our product squads to build on. You’ll help shape the direction of mobile engineering at Zopa, improve the developer experience, and reduce the underlying technical complexity that product engineers need to manage.
The Mobile Platform team does not own individual customer journeys or build product features on behalf of squads. Product teams remain responsible for their customer experiences and the services they own, including responding to incidents within those product-owned areas. Instead, your focus will be on creating and maintaining the shared capabilities, tooling and standards that enable those teams to deliver safely and effectively.
\n
\nWhile the app today is built with React Native, we are expanding our native capabilities in Swift and Kotlin and are transforming the Android experience with a move toward a more fully native approach. This is an exciting opportunity to be part of that journey!
","descriptionBodyPlain":"The team\n \nWe’re on a mission to take our mobile app to the next level, and we’re looking for someone to help shape the future of our Android experience in Kotlin. Joining the Mobile Platform team, you’ll work on the technical foundations that power the app — from architecture and shared libraries to core experiences, build systems, and analytics infrastructure. \n \nYou’ll join our Mobile Platform team, which owns the infrastructure, tooling and engineering standards that sit beneath our customer-facing mobile experiences. This includes areas such as app architecture, shared modules, our design system, observability, developer tooling and CI/CD.\n\nThe team is accountable for keeping these foundations reliable, scalable and easy for our product squads to build on. You’ll help shape the direction of mobile engineering at Zopa, improve the developer experience, and reduce the underlying technical complexity that product engineers need to manage.\n\nThe Mobile Platform team does not own individual customer journeys or build product features on behalf of squads. Product teams remain responsible for their customer experiences and the services they own, including responding to incidents within those product-owned areas. Instead, your focus will be on creating and maintaining the shared capabilities, tooling and standards that enable those teams to deliver safely and effectively.\n \nWhile the app today is built with React Native, we are expanding our native capabilities in Swift and Kotlin and are transforming the Android experience with a move toward a more fully native approach. This is an exciting opportunity to be part of that journey!\n","hostedUrl":"https://jobs.lever.co/zopa/b7c4f329-9bbc-4bfc-b90d-d0fee58d30fb","applyUrl":"https://jobs.lever.co/zopa/b7c4f329-9bbc-4bfc-b90d-d0fee58d30fb/apply"},{"additionalPlain":"At Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.\nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n*Subject to having the right to work in the country of choice\n \nDiversity Statement\nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n","additional":"\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n\n
Every transaction made by a Zopa customer passes through our transaction enrichment pipeline. We tag the merchant and assign a spending category, so customers can understand their money better and the rest of the bank can build on reliable data. This role is about making that classification measurably better.
\n
\n
As an Applied AI Analyst, you will design and tune the prompts that do the categorising, work out where and why they fall short, and help shape what we build next. At heart this is an analytical role, but one where product thinking matters as much as technical ability. You will move quickly, make pragmatic trade-offs, and care about what ships and what lands.
\n
\n
You will work closely with the Product and Engineering team to make sure your findings influence the roadmap. You will be comfortable using LLM APIs directly and building with AI coding tools, and you will need the underlying understanding to use them well.
\n
\n
About the Transaction Enrichment Team
\n
\n
The team sits at the heart of how Zopa turns data into intelligent products. We build and evolve the capabilities that transform raw transaction data into reliable, structured intelligence, so customers can understand their money better, and the rest of the business can build confidently on top of it.
\n
\n
A core focus is transaction enrichment: tagging merchants, assigning categories, ensuring data quality, and making sure everything integrates cleanly into our broader data models and customer-facing products.
\n
\n
As we move toward more AI-first ways of working, the tribe is also rethinking how transaction data should be accessed and used — not just by analysts and product teams, but by AI systems and LLM-powered tools. The work is foundational and long-term in nature: improving systems, shaping strategy, and building capabilities that compound in value over time.
\n
\n
\n
We hire for capability rather than years, though this is typically 1-3+ years in an analytical or technical role. You’ll likely bring many of the following:
\n
\n
\n
\n
\n
\n- \n
You can describe what you want and build it together with an LLM, to explore data, clean outputs, call APIs and prototype ideas.
\n \n\n
\n
\n
\n- \n
You have some experience with LLM APIs: calling them, prompting them, structuring their outputs, and understanding why they sometimes give you nonsense.
\n \n\n
\n
\n
\n
\n
\n
\n
None of this is required, and we welcome smart people who have not done it yet. If you have experience of any of the following, we would love to hear about it:
\n
\n
\n
\n
\n
\n
\n
\n
\n
What this role is not:
\n
\n
\n
\n
\n
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"\n\n
Every transaction made by a Zopa customer passes through our transaction enrichment pipeline. We tag the merchant and assign a spending category, so customers can understand their money better and the rest of the bank can build on reliable data. This role is about making that classification measurably better.
\n
\n
As an Applied AI Analyst, you will design and tune the prompts that do the categorising, work out where and why they fall short, and help shape what we build next. At heart this is an analytical role, but one where product thinking matters as much as technical ability. You will move quickly, make pragmatic trade-offs, and care about what ships and what lands.
\n
\n
You will work closely with the Product and Engineering team to make sure your findings influence the roadmap. You will be comfortable using LLM APIs directly and building with AI coding tools, and you will need the underlying understanding to use them well.
\n
\n
About the Transaction Enrichment Team
\n
\n
The team sits at the heart of how Zopa turns data into intelligent products. We build and evolve the capabilities that transform raw transaction data into reliable, structured intelligence, so customers can understand their money better, and the rest of the business can build confidently on top of it.
\n
\n
A core focus is transaction enrichment: tagging merchants, assigning categories, ensuring data quality, and making sure everything integrates cleanly into our broader data models and customer-facing products.
\n
\n
As we move toward more AI-first ways of working, the tribe is also rethinking how transaction data should be accessed and used — not just by analysts and product teams, but by AI systems and LLM-powered tools. The work is foundational and long-term in nature: improving systems, shaping strategy, and building capabilities that compound in value over time.
\n
#LI-LK1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
We are looking for a B2B Fraud Specialist to help protect Zopa and our customers from fraud risk across our partner portfolio.
\n
You will focus on auto dealers, point-of-sale merchants and other B2B partners, investigating unusual changes in behaviour and helping shape the controls that keep pace with them. This is a high-impact role with visibility across a multi-million-pound budget line, giving you the opportunity to influence how Zopa grows safely, protects customers and makes effective commercial decisions.
\n
\nYou will work closely with colleagues across Account Management, Fraud Operations, Risk, Analytics and Commercial to understand what good partner behaviour looks like, identify emerging risks early and ensure our response is proportionate, practical and well evidenced. This is not just an alert-reviewing role: you will help improve the end-to-end approach to B2B fraud risk, from onboarding and ongoing monitoring through to enhanced due diligence, additional controls and, where needed, offboarding.
","id":"55d8cc64-878d-496d-9ea5-e5eeaef4533a","lists":[{"text":"A day in the life","content":"\n\n
Investigate monitoring alerts, unusual partner activity and changes in performance, considering partner context, customer reports, transactional data and relevant company information.\nBuild a clear picture of potential fraud risk, identifying what further evidence is needed and making proportionate, well-reasoned recommendations.\nWork closely with Account Management, Fraud Operations and analysts to test concerns, challenge assumptions and agree appropriate next steps.\nSupport decisions on enhanced due diligence, changes to trading terms or controls, additional friction, monitoring requirements and partner offboarding.\nHelp design, document and continuously improve processes for partner risk assessments, ongoing monitoring and escalation.\nUse dashboards and data to identify unusual patterns and emerging typologies, helping to turn insight into practical action.\nContribute to the development of effective management information, ensuring risks, trends and outcomes are clearly understood by senior stakeholders.\nPartner with Technology, Data and external providers to improve the tools, data sources and third-party solutions used for ongoing partner checks.\nHelp balance customer protection, fraud prevention and commercial growth across a significant multi-million-pound area of the business.\nKeep up to date with B2B fraud trends, sharing learning and helping colleagues strengthen controls as the portfolio evolves.\n\n"},{"text":"About you","content":"\n\n
Experience of fraud risk within payments, merchant processing, asset finance or another B2B environment.\nExperience gained as a fraud underwriter, fraud strategy manager, fraud analyst or second-line policy specialist.\nStrong investigative skills, with the ability to assess different sources of information, spot inconsistencies and reach sound conclusions.\nConfidence using Tableau dashboards and data to investigate trends and identify unusual patterns.\nThe ability to explain fraud risk clearly and pragmatically to both technical and non-technical stakeholders.\nCuriosity, sound judgement and a practical approach to investigations and risk decisions.\nComfort working in a fast-moving environment where priorities may shift and no two investigations are quite the same.\n\n"},{"text":"Bonus points for","content":"\n\n
First-line fraud, risk or operational experience.\nExperience working with auto dealers, retailers, introducers, merchants or other third-party partner networks.\nComfort using SQL to extract data or build monitoring scripts.\nExperience of designing fraud controls, monitoring rules or operational processes.\nAn understanding of the trade-offs between risk appetite, customer outcomes and commercial\n\n"}],"text":"B2B Fraud Specialist","country":"GB","workplaceType":"hybrid","opening":"Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"We are looking for a B2B Fraud Specialist to help protect Zopa and our customers from fraud risk across our partner portfolio.
\n
You will focus on auto dealers, point-of-sale merchants and other B2B partners, investigating unusual changes in behaviour and helping shape the controls that keep pace with them. This is a high-impact role with visibility across a multi-million-pound budget line, giving you the opportunity to influence how Zopa grows safely, protects customers and makes effective commercial decisions.
\n
\nYou will work closely with colleagues across Account Management, Fraud Operations, Risk, Analytics and Commercial to understand what good partner behaviour looks like, identify emerging risks early and ensure our response is proportionate, practical and well evidenced. This is not just an alert-reviewing role: you will help improve the end-to-end approach to B2B fraud risk, from onboarding and ongoing monitoring through to enhanced due diligence, additional controls and, where needed, offboarding.
","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/zopa/55d8cc64-878d-496d-9ea5-e5eeaef4533a","applyUrl":"https://jobs.lever.co/zopa/55d8cc64-878d-496d-9ea5-e5eeaef4533a/apply"},{"additionalPlain":"At Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our Manchester office 3 days a week. (WeWork, Dalton Place, 29 John Dalton Street, M2 6WF) Please note this office is dog friendly so you might see some furry friends about!\n \nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n \n*Subject to having the right to work in the country of choice\n \nDiversity Statement \nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n \n \n#LI-LH1\n","additional":"\n
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our Manchester office 3 days a week. (WeWork, Dalton Place, 29 John Dalton Street, M2 6WF) Please note this office is dog friendly so you might see some furry friends about!
\n
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
\n
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
\n
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
\n
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
\n
\n
\n
\n
\n
#LI-LH1
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\nThe Role:
\nOur in-house customer services team are experts in solving escalated, complex customer enquiries. The team are responsible for supporting our front-line agents and working directly with customers to resolve escalated and varied queries across our range of products and services. We are a customer focused organisation, and the team play a critical role in delivering the standard of customer experience that we pride ourselves on at Zopa.
\nAs a Customer Service Team Leader at Zopa, you will be responsible for the management, organisation, and co-ordination of the day-to-day work of a team of agents to deliver the highest standards of service to our customers. Because customers are so central to our business, we have a strong track record of progressing high performing operations agents within the business – either to ops career paths or to other functions, so it is imperative that you are passionate about people and their development to support individuals reach their personal career aspirations.
\nWith the growth of our product range, particularly our current account offering, this role will be heavily focused on supporting the team to deliver results against some key business objectives. You will ensure you have adequate oversight of team performance and act on any insight that can help improve how we do things with a continuous improvement mindset. You’ll work closely with our current account product team to ensure we’re building a great product and acting as a voice for customers and your team, whilst ensuring product led initiatives land well within your team.
\nWorking pattern:
\nThis role operates on a Monday to Friday, 7.5-hour rotating shift pattern, with shifts scheduled between 8:00am and 6:00pm.
\nYou will be required to work from the Manchester office three days per week
\nSome bank holiday working will also be required, with time off in lieu.
","id":"75f1ca37-d1a5-4d7f-a5c8-7830947c2732","lists":[{"text":"A day in the life: ","content":"\nReal time management of department resources to ensure internal compliance and quality KPIs are met. Including close monitoring of all queue levels, reporting risks and issues to Senior Management in a timely fashion\nWorking closely with our WFM and planning team to appropriately respond to service level variations and match staff to demand to maximise service availability\nEnsure that customer or stakeholder enquiries are dealt with in accordance with the performance and service standards of the business\nSet the tone and culture of the team, that helps to foster a supportive environment, focussed on common goals with a high-performance mindset in line with company values\nMonitor and drive individual and team performance against KPIs, utilising structured 1:1’s, feedback cycles, coaching methods and clear performance goal setting whilst setting specific and actionable objectives where performance falls short\nPrepare updates for your line manager on performance against KPIs and action plans where necessary\nProactively report up-line any potential or actual operational risks in a timely and accurate fashion to the Head of Department\nUtilise data to make informed decisions to drive continuous improvement of your department, seeking new opportunities for insight to help you, the team and our customers\nMaintain appropriate department knowledge to support the team with escalations as well as deliver required training and onboarding support\nSupport broader operational goals and objectives through your owned set of initiatives with a focus on delivering positive, actionable updates that improve performance aligned to Zopa key results\nHighlight areas for improvement through appropriate change forums and support with delivery and rollout in your area with clear comms.\n"},{"text":"About you: ","content":"\n
\n- You have experience leading a team in a customer focused operational environment.
\n- You know how to get the best out of people, balancing support, care and accountability.
\n- You are comfortable having difficult conversations and can manage performance in a clear, fair and constructive way.
\n- You are analytical and confident using data to understand performance, identify issues and make decisions.
\n- You are highly organised, structured and able to keep multiple priorities moving without letting things slip.
\n- You can prioritise well, especially when the environment is busy and things change quickly.
\n- You communicate clearly with your team, your peers and senior stakeholders.
\n- You have strong attention to detail, personal responsibility and awareness of risk, controls and escalation.
\n- You are comfortable working with pace, ambiguity and change.
\n\n Bonus Points:
\n\n- Experience working in a fintech, digital bank or scale up environment.
\n- Experience in a banking or financial services contact centre.
\n- Experience working with a current account product.
\n- Experience using Salesforce, including reports or dashboards.
\n- Experience working with outsourced partners or cross site teams.
\n- Experience helping teams grow in ability or size.
\n- Experience working in a regulated environment with knowledge of FCA guidance.
\n\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\nThe Role:
\nOur in-house customer services team are experts in solving escalated, complex customer enquiries. The team are responsible for supporting our front-line agents and working directly with customers to resolve escalated and varied queries across our range of products and services. We are a customer focused organisation, and the team play a critical role in delivering the standard of customer experience that we pride ourselves on at Zopa.
\nAs a Customer Service Team Leader at Zopa, you will be responsible for the management, organisation, and co-ordination of the day-to-day work of a team of agents to deliver the highest standards of service to our customers. Because customers are so central to our business, we have a strong track record of progressing high performing operations agents within the business – either to ops career paths or to other functions, so it is imperative that you are passionate about people and their development to support individuals reach their personal career aspirations.
\nWith the growth of our product range, particularly our current account offering, this role will be heavily focused on supporting the team to deliver results against some key business objectives. You will ensure you have adequate oversight of team performance and act on any insight that can help improve how we do things with a continuous improvement mindset. You’ll work closely with our current account product team to ensure we’re building a great product and acting as a voice for customers and your team, whilst ensuring product led initiatives land well within your team.
\nWorking pattern:
\nThis role operates on a Monday to Friday, 7.5-hour rotating shift pattern, with shifts scheduled between 8:00am and 6:00pm.
\nYou will be required to work from the Manchester office three days per week
\nSome bank holiday working will also be required, with time off in lieu.
","descriptionBodyPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\nThe Role:\nOur in-house customer services team are experts in solving escalated, complex customer enquiries. The team are responsible for supporting our front-line agents and working directly with customers to resolve escalated and varied queries across our range of products and services. We are a customer focused organisation, and the team play a critical role in delivering the standard of customer experience that we pride ourselves on at Zopa.\nAs a Customer Service Team Leader at Zopa, you will be responsible for the management, organisation, and co-ordination of the day-to-day work of a team of agents to deliver the highest standards of service to our customers. Because customers are so central to our business, we have a strong track record of progressing high performing operations agents within the business – either to ops career paths or to other functions, so it is imperative that you are passionate about people and their development to support individuals reach their personal career aspirations.\nWith the growth of our product range, particularly our current account offering, this role will be heavily focused on supporting the team to deliver results against some key business objectives. You will ensure you have adequate oversight of team performance and act on any insight that can help improve how we do things with a continuous improvement mindset. You’ll work closely with our current account product team to ensure we’re building a great product and acting as a voice for customers and your team, whilst ensuring product led initiatives land well within your team.\nWorking pattern:\nThis role operates on a Monday to Friday, 7.5-hour rotating shift pattern, with shifts scheduled between 8:00am and 6:00pm.\nYou will be required to work from the Manchester office three days per week\nSome bank holiday working will also be required, with time off in lieu.\n","hostedUrl":"https://jobs.lever.co/zopa/75f1ca37-d1a5-4d7f-a5c8-7830947c2732","applyUrl":"https://jobs.lever.co/zopa/75f1ca37-d1a5-4d7f-a5c8-7830947c2732/apply"},{"additionalPlain":"#LI-AP1\n\n\nAt Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.\nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n*Subject to having the right to work in the country of choice\n \nDiversity Statement\nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n","additional":"#LI-AP1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
The Team
\n\n
The DBA team sits within Zopa’s Platform Tribe, alongside Cloud Infrastructure and DevX. We support the databases and data stores behind critical customer and engineering services, while evolving how those services are delivered.
This is not a traditional, server-only DBA role. We are automating database operations, strengthening cloud and infrastructure-as-code practices, and giving engineering teams clearer, safer ways to use database services.
The team is also progressing a major transition from Microsoft SQL Server towards PostgreSQL, creating meaningful technical change for someone who enjoys both depth and improvement.
\n
\n\n
\nSupport mission-critical PostgreSQL and AWS database services with strong operational discipline.
\n\n
\nAutomate repeatable DBA work using infrastructure-as-code, CI/CD and deployment pipelines.
\n\n
\nImprove backup, restore, monitoring and replication practices.
\n\n
\nPartner with Cloud Infrastructure colleagues on AWS, Terraform and platform patterns.
\n\n
\nHelp engineers self-serve database capabilities safely and with clear guardrails.
\n\n
\nContribute to the move away from Microsoft SQL Server towards PostgreSQL.
\n\n
\nJoin the shared on-call rota and continually reduce avoidable alerting and toil.
\n\n\n
\n\n
\nPractical AWS experience supporting mission-critical database services.
\n\n
\nStrong PostgreSQL knowledge and experience with backup and restore.
\n\n
\nTerraform and CI/CD experience, with a focus on automation.
\n\n
\nExperience participating in on-call support for production services.
\n\n
\nA database-engineering mindset combined with practical platform automation.
\n\n
\nAbility to reason about reliability, resilience, security and operability.
\n\n
\nCollaborative working style and confidence partnering with platform engineers.
\n\n\n
\n\n
\nAWS certification.
\n\n
\nExperience supporting MySQL or SQL Server instances.
\n\n
\nDatabase automation and PostgreSQL replication experience.
\n\n
\nMonitoring experience with Redgate Monitor, Honeycomb or comparable tools.
\n\n
\nPragmatic use of AI in day-to-day engineering work.
\n\n\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"The Team
\n\n
The DBA team sits within Zopa’s Platform Tribe, alongside Cloud Infrastructure and DevX. We support the databases and data stores behind critical customer and engineering services, while evolving how those services are delivered.
This is not a traditional, server-only DBA role. We are automating database operations, strengthening cloud and infrastructure-as-code practices, and giving engineering teams clearer, safer ways to use database services.
The team is also progressing a major transition from Microsoft SQL Server towards PostgreSQL, creating meaningful technical change for someone who enjoys both depth and improvement.
\n
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n
\n
As a Director of Engineering, you’ll lead an established engineering organisation responsible for one of our key business areas, with the autonomy and accountability to make a significant impact on how engineering performs at Zopa. You’ll set direction, build high-performing teams and drive meaningful improvements across people, technology and ways of working. This isn’t a role focused on incremental change: we’re looking for someone who can identify where the biggest opportunities exist, create a clear strategy and turn it into measurable progress. You’ll have the scope to influence significant technical and architectural decisions, improve engineering effectiveness and shape how we build and operate technology.
\n
\n
\n
Your impact will extend beyond the teams you directly lead. Our Directors are expected to raise the level of engineering across Zopa, working closely with Product, Commercial and Technology leaders to turn engineering improvements into better business outcomes. You’ll bring strong people leadership, technical credibility and a genuinely data-led approach to understanding what’s working and where we can improve, while helping us push further in areas such as AI-enabled engineering.
\n
\n
\n
This is an opportunity for an experienced engineering leader to take real ownership, drive substantial change and clearly see the results of the decisions they make.
\n
\n
\n
As a highly collaborative role, you’ll attend our Canary Wharf office 3 days per week
\n
\n
\n
\n- Lead Engineering Strategy & Drive Meaningful Change:
\n\n\n- \n
\n- Set and lead the engineering strategy for your area, identifying the biggest opportunities to improve technology, people and ways of working.
\n- Take ownership of moving the organisation from its current state towards a clear future state, building stakeholder buy-in and delivering measurable progress.
\n- Operate with a high degree of autonomy, making decisions and driving execution without requiring significant direction.
\n\n\n\n\n- Build a High-Performing Engineering Organisation:
\n\n\n- \n
\n- Lead a sizeable engineering organisation through Engineering Managers, setting a high bar for people leadership and engineering performance.
\n- Build and develop high-performing teams through effective hiring, performance management and people practices.
\n- Identify organisational challenges and opportunities, including how teams are structured and how engineering capacity is used most effectively.
\n- Reduce key-person dependencies and build an organisation that can perform sustainably as it evolves.
\n\n\n\n\n- Improve Engineering Effectiveness Through Data & AI:
\n\n\n- \n
\n- Identify and deliver improvements that make engineers and engineering teams more effective across people, technology and process.
\n- Use meaningful engineering metrics to identify opportunities, guide decisions and demonstrate whether changes are delivering the intended impact.
\n- Drive practical adoption and experimentation with AI, focusing on how it changes engineering effectiveness rather than simply introducing new tools.
\n- Share meaningful evidence of engineering performance with teams and stakeholders to inform decisions and drive continuous improvement.
\n\n\n\n\n- Shape Technology & Architecture:
\n\n\n- \n
\n- Bring the technical credibility to challenge significant design and architectural decisions and make informed judgements on complex technology choices.
\n- Develop clear strategies for improving, modernising, consolidating or replacing technology where opportunities exist.
\n- Make pragmatic build, buy or partner decisions based on the needs of the organisation.
\n- Work effectively with engineering, architecture, platform and other technology teams to manage dependencies and deliver change.
\n\n\n\n\n- Partner Across the Business & Raise the Engineering Bar:
\n\n\n- \n
\n- Build strong partnerships with Product and Commercial leaders, creating shared ownership of outcomes rather than operating in functional silos.
\n- Influence senior stakeholders, navigate demanding conversations and build support for significant engineering change.
\n- Build effective relationships across Technology and supporting functions, understanding how to leverage those teams rather than simply transact with them.
\n- Contribute beyond your immediate organisation, helping raise the level of engineering across Zopa.
\n\n\n\n
\n
\n- Lead with Autonomy & Ownership:
\n\n\n- \n
\n- Bring the experience to quickly understand the problem space, form a clear point of view and turn it into action.
\n- Take ownership of outcomes, moving at pace while knowing when to seek input, support or validation.
\n- Draw on lessons from challenges you’ve faced before, adapting your approach rather than relying on a fixed playbook.
\n\n\n\n\n- Be Curious, Adaptable & Improvement-Focused:
\n\n\n- \n
\n- Ask the right questions, challenge existing approaches and continually look for opportunities to make engineering better.
\n- Stay adaptable as business priorities and technology needs evolve, responding effectively when plans need to change.
\n- Bring genuine curiosity to emerging technologies, particularly AI, and be willing to experiment, learn and apply what works.
\n\n\n\n\n- Use Data to Make Better Decisions:
\n\n\n- \n
\n- Take a genuinely data-led approach, using meaningful metrics to understand engineering performance and identify where improvement is needed.
\n- Go beyond reporting metrics by using them to shape priorities, change behaviours and measure the impact of your decisions.
\n- Communicate engineering effectiveness in a way that gives teams and senior stakeholders a clear view of progress and outcomes.
\n\n\n\n\n- Influence with High EQ & Low Ego:
\n\n\n- \n
\n- Build trusted relationships across Engineering, Product, Commercial and the wider organisation.
\n- Be comfortable having difficult conversations, constructively challenging others and standing behind decisions you believe are right.
\n- Adapt your style to different stakeholders, combining conviction with collaboration to build buy-in and move change forward.
\n\n\n\n\n- Think Big & Deliver at Pace:
\n\n\n- \n
\n- Look beyond incremental improvements and identify opportunities to make a step change in the organisations you lead.
\n- Translate ambitious ideas into practical plans, bringing people with you and creating momentum towards meaningful outcomes.
\n- Balance long-term thinking with visible progress, demonstrating impact while building towards larger-scale change.
\n\n\n\n
\n\n
You’re an experienced engineering leader who has led sizeable teams and knows how to build a high-performing organisation through strong Engineering Managers, effective hiring, performance management and people leadership.\nYou can demonstrate meaningful improvements to engineering effectiveness across people, technology and ways of working. You use data and metrics to identify opportunities, make decisions and understand whether your changes are having the intended impact.\nYou’ve led significant organisational change, taking teams from their current state to a materially better one. You can set a clear direction, build stakeholder buy-in and translate strategy into tangible progress.\nYou bring the technical credibility to engage in significant design and architectural decisions. You can process complex information, challenge thinking and make sound judgements, including practical build, buy or partner decisions.\nYou know how to build strong partnerships with Product and influence senior stakeholders. You’re comfortable navigating competing priorities and difficult conversations, combining conviction with high EQ and a low-ego approach.\nYou’re actively exploring how AI can improve engineering effectiveness and can talk practically about what you’ve tried, what worked, what didn’t and what you learned.\nYou’re comfortable operating with significant autonomy, bringing experience and judgement to complex challenges without needing the path laid out for you. You’re naturally curious, adaptable and resilient, and comfortable adjusting course as priorities change.\nExperience within FinTech, lending or another regulated environment would be valuable, as would experience in a technology-first organisation.\n\n"}],"text":"Director of Engineering","country":"GB","workplaceType":"hybrid","opening":"Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"\n
\n
As a Director of Engineering, you’ll lead an established engineering organisation responsible for one of our key business areas, with the autonomy and accountability to make a significant impact on how engineering performs at Zopa. You’ll set direction, build high-performing teams and drive meaningful improvements across people, technology and ways of working. This isn’t a role focused on incremental change: we’re looking for someone who can identify where the biggest opportunities exist, create a clear strategy and turn it into measurable progress. You’ll have the scope to influence significant technical and architectural decisions, improve engineering effectiveness and shape how we build and operate technology.
\n
\n
\n
Your impact will extend beyond the teams you directly lead. Our Directors are expected to raise the level of engineering across Zopa, working closely with Product, Commercial and Technology leaders to turn engineering improvements into better business outcomes. You’ll bring strong people leadership, technical credibility and a genuinely data-led approach to understanding what’s working and where we can improve, while helping us push further in areas such as AI-enabled engineering.
\n
\n
\n
This is an opportunity for an experienced engineering leader to take real ownership, drive substantial change and clearly see the results of the decisions they make.
\n
\n
\n
As a highly collaborative role, you’ll attend our Canary Wharf office 3 days per week
\n
\n
At Zopa, we value experience, and we’re just as interested in mindset, judgement and potential. We want to meet Engineering Managers who bring curiosity, conviction and care to their work, and who want to maintain and evolve a culture where both people and products can thrive.
\n
\n#LI-JA1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
The role
\n
\nAt Zopa, Engineering Managers shape how our people grow, leading teams of talented Engineers working on products used by millions of customers.
\n
\nYou’ll help raise the bar for how we deliver, not just what we ship.
\n
\nThis is a role for an experienced people manager who enjoys taking ownership and making things better. You will work closely with Product and other partners to plan ahead, navigate trade offs and tackle challenges early. Engineering Managers at Zopa drive change beyond formal authority by building coalitions, shaping thinking across functions, and using insight and influence to move the organisation forward. When things are ambiguous, you bring clarity by making decisions, setting priorities, and helping teams move together.
\n
\nWe’re looking for Engineering Managers who don’t wait to be told where the problems are. You’ll use customer feedback and service data to spot opportunities, improve quality and reliability, and help your team deliver confidently through complexity.
\n
\nThe team
\n
\nWe’re growing across several product-engineering tribes at Zopa, including Current Account, Product Enablement and Operational Efficiency. Each team works on different problems, but they’re all united by a shared belief in ownership, collaboration and thoughtful challenge. You’ll join a supportive community of Engineering Managers who care deeply about people, impact and continuous improvement. During the interview process, you’ll meet Zopians from across the business so we can find the team where you’ll have the biggest impact.
\n
\nWe work in a hybrid way, with this role spending a minimum of three days a week in our London office.
","id":"68374b45-93b6-4265-bf95-a785f65215cb","lists":[{"text":"About you:","content":"\nAs an experienced Engineering Manager, of at least two years in a leadership role, you’re someone who naturally: \nOwns outcomes. You look for problems to solve, not just tasks to complete, and you’re comfortable leading through uncertainty. \nIs self-driven and proactive. You work with minimal direction while helping others find clarity and focus. \nBrings strong opinions, held thoughtfully. You challenge ideas, influence decisions and stand your ground when needed, while staying open to learning and changing your mind. \nLearns quickly from mistakes. You reflect openly on what didn’t work and using that insight to do better next time. \nCares deeply about people. You bring proven experience supporting engineers’ development, performance and progression. \nKeeps a strong technical bar. You’ve helped build, run and improve production systems, and you treat quality as a first-class concern across the SDLC \nCommunicates clearly and empathetically. You engage with engineers, product partners and stakeholders, explaining not just what you’re doing, but why. \n"}],"text":"Engineering Manager (London)","country":"GB","workplaceType":"hybrid","opening":"Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"The role
\n
\nAt Zopa, Engineering Managers shape how our people grow, leading teams of talented Engineers working on products used by millions of customers.
\n
\nYou’ll help raise the bar for how we deliver, not just what we ship.
\n
\nThis is a role for an experienced people manager who enjoys taking ownership and making things better. You will work closely with Product and other partners to plan ahead, navigate trade offs and tackle challenges early. Engineering Managers at Zopa drive change beyond formal authority by building coalitions, shaping thinking across functions, and using insight and influence to move the organisation forward. When things are ambiguous, you bring clarity by making decisions, setting priorities, and helping teams move together.
\n
\nWe’re looking for Engineering Managers who don’t wait to be told where the problems are. You’ll use customer feedback and service data to spot opportunities, improve quality and reliability, and help your team deliver confidently through complexity.
\n
\nThe team
\n
\nWe’re growing across several product-engineering tribes at Zopa, including Current Account, Product Enablement and Operational Efficiency. Each team works on different problems, but they’re all united by a shared belief in ownership, collaboration and thoughtful challenge. You’ll join a supportive community of Engineering Managers who care deeply about people, impact and continuous improvement. During the interview process, you’ll meet Zopians from across the business so we can find the team where you’ll have the biggest impact.
\n
\nWe work in a hybrid way, with this role spending a minimum of three days a week in our London office.
","descriptionBodyPlain":"The role \n \nAt Zopa, Engineering Managers shape how our people grow, leading teams of talented Engineers working on products used by millions of customers. \n \nYou’ll help raise the bar for how we deliver, not just what we ship. \n \nThis is a role for an experienced people manager who enjoys taking ownership and making things better. You will work closely with Product and other partners to plan ahead, navigate trade offs and tackle challenges early. Engineering Managers at Zopa drive change beyond formal authority by building coalitions, shaping thinking across functions, and using insight and influence to move the organisation forward. When things are ambiguous, you bring clarity by making decisions, setting priorities, and helping teams move together. \n \nWe’re looking for Engineering Managers who don’t wait to be told where the problems are. You’ll use customer feedback and service data to spot opportunities, improve quality and reliability, and help your team deliver confidently through complexity. \n \nThe team \n \nWe’re growing across several product-engineering tribes at Zopa, including Current Account, Product Enablement and Operational Efficiency. Each team works on different problems, but they’re all united by a shared belief in ownership, collaboration and thoughtful challenge. You’ll join a supportive community of Engineering Managers who care deeply about people, impact and continuous improvement. During the interview process, you’ll meet Zopians from across the business so we can find the team where you’ll have the biggest impact. \n \nWe work in a hybrid way, with this role spending a minimum of three days a week in our London office. \n","hostedUrl":"https://jobs.lever.co/zopa/68374b45-93b6-4265-bf95-a785f65215cb","applyUrl":"https://jobs.lever.co/zopa/68374b45-93b6-4265-bf95-a785f65215cb/apply"},{"additionalPlain":"At Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our Manchester office 3 days a week. (WeWork, Dalton Place, 29 John Dalton Street, M2 6WF) Please note this office is dog friendly so you might see some furry friends about!\n \nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n \n*Subject to having the right to work in the country of choice\n \nDiversity Statement \nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n \n#LI-LH1\n","additional":"\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our Manchester office 3 days a week. (WeWork, Dalton Place, 29 John Dalton Street, M2 6WF) Please note this office is dog friendly so you might see some furry friends about!
\n
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
\n
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
\n
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
\n
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
\n
\n
\n#LI-LH1
","categories":{"commitment":"Employee - Permanent","department":"Fraud & Financial Crime","location":"Manchester","team":"Financial Crime Ops","allLocations":["Manchester"]},"createdAt":1792492995909,"descriptionPlain":"Our Story\nHello there. We’re Zopa.\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\nThe role:\nAs a Financial Crime Specialist, you will protect Zopa and its customers by investigating complex transaction monitoring activity, making clear and well-evidenced decisions, and escalating suspicion appropriately. You will apply sound judgement where automation is not appropriate, ensuring our controls remain effective, proportionate and customer-focused. \nThis role is central to how we’re evolving financial crime at Zopa. You’ll combine investigative expertise with the assurance of AI-enabled tools, challenging AI outputs, identifying control gaps and helping improve the quality and consistency of decisions across Financial Crime Operations.\nWorking pattern:\nThis is a hybrid role, with 3 days per week in the office. You’ll work 7.5-hour shifts between 8am and 8pm, Monday to Friday.\nYou’ll also work one full weekend every four weeks, working remotely from 9am to 5:30pm, with weekdays off in lieu.\nSome bank holiday working will also be required throughout the year, with time off in lieu provided for any bank holidays worked.\n","description":"Our Story
\nHello there. We’re Zopa.
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\nThe role:
\nAs a Financial Crime Specialist, you will protect Zopa and its customers by investigating complex transaction monitoring activity, making clear and well-evidenced decisions, and escalating suspicion appropriately. You will apply sound judgement where automation is not appropriate, ensuring our controls remain effective, proportionate and customer-focused.
\nThis role is central to how we’re evolving financial crime at Zopa. You’ll combine investigative expertise with the assurance of AI-enabled tools, challenging AI outputs, identifying control gaps and helping improve the quality and consistency of decisions across Financial Crime Operations.
\nWorking pattern:
\n\n
This is a hybrid role, with 3 days per week in the office. You’ll work 7.5-hour shifts between 8am and 8pm, Monday to Friday.
\n
You’ll also work one full weekend every four weeks, working remotely from 9am to 5:30pm, with weekdays off in lieu.
\n
Some bank holiday working will also be required throughout the year, with time off in lieu provided for any bank holidays worked.
\n
\n
Investigate and make risk-based decisions
\n\nReview and investigate Transaction Monitoring alerts across Zopa products, identifying activity linked to money laundering, fraud, terrorist financing and other relevant financial crime typologies.\nTake ownership of complex cases from investigation through to decision, using contextual analysis, linked-account insights and appropriate risk mitigation.\nMake timely, proportionate and well-evidenced decisions, including account restrictions and escalations where required.\nEscalate suspicious activity in line with internal procedures and relevant legal and regulatory obligations.\n\nAssure AI and strengthen our controls
\n\nUse AI-enabled monitoring tools in your day-to-day casework, critically assessing alerts, summaries and recommendations rather than accepting outputs at face value.\nAssess whether AI-led decisions and customer journeys are delivering the right financial crime and customer outcomes, identifying and escalating quality, risk or control concerns.\nShare insights from investigations to help improve monitoring rules, AI performance, customer questioning and operational controls.\n\nDeliver strong customer and operational outcomes
\n\nMaintain clear, accurate investigation records and rationales, documenting the evidence considered, decisions made and risks mitigated.\nHandle inbound and outbound telephone and chat conversations with professionalism and empathy, including conversations with customers whose accounts have been suspended.\nCollaborate across Financial Crime, Fraud, Customer Support, Product and Risk to progress investigations, resolve issues and improve customer outcomes.\n\n"},{"text":"About you:","content":"\n\n
Proven experience investigating complex Transaction Monitoring and/or mule activity cases end to end, including making alert decisions and escalating suspicious activity where appropriate.\nA strong interest in technology-led environments, with an understanding of how AI can support day-to-day decision-making and improve outcomes.\nA sound understanding of UK financial crime requirements, including POCA, the Money Laundering Regulations and FCA expectations.\nStrong analytical judgement, with the ability to interpret complex information, identify relevant risks and produce clear, evidence-based rationales.\nConfidence in challenging AI-generated summaries, recommendations and decisions, while taking accountability for the final outcome.\nExcellent written and verbal communication skills, including the ability to handle sensitive customer conversations with care and professionalism.\nThe ability to manage competing priorities in a fast-paced environment without compromising decision quality or control standards.\nA good understanding of retail banking products, including payments, savings and investment transactions.\n\n"},{"text":"Desirable:","content":""}],"text":"Financial Crime Specialist - Transaction Monitoring","country":"GB","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"Our Story
\nHello there. We’re Zopa.
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\nThe role:
\nAs a Financial Crime Specialist, you will protect Zopa and its customers by investigating complex transaction monitoring activity, making clear and well-evidenced decisions, and escalating suspicion appropriately. You will apply sound judgement where automation is not appropriate, ensuring our controls remain effective, proportionate and customer-focused.
\nThis role is central to how we’re evolving financial crime at Zopa. You’ll combine investigative expertise with the assurance of AI-enabled tools, challenging AI outputs, identifying control gaps and helping improve the quality and consistency of decisions across Financial Crime Operations.
\nWorking pattern:
\n\n
This is a hybrid role, with 3 days per week in the office. You’ll work 7.5-hour shifts between 8am and 8pm, Monday to Friday.
\n
You’ll also work one full weekend every four weeks, working remotely from 9am to 5:30pm, with weekdays off in lieu.
\n
Some bank holiday working will also be required throughout the year, with time off in lieu provided for any bank holidays worked.
\n
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 1 day per week.
\n
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
\n
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
\n
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
\n
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
\n
\n
\n#LI-LH1
","categories":{"commitment":"Employee - Permanent","department":"Fraud & Financial Crime","location":"London","team":"Financial Crime Ops","allLocations":["London"]},"createdAt":1792493470047,"descriptionPlain":"Our Story\nHello there. We’re Zopa.\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\nThe role:\nAs a Financial Crime Specialist, you will protect Zopa and its customers by investigating complex transaction monitoring activity, making clear and well-evidenced decisions, and escalating suspicion appropriately. You will apply sound judgement where automation is not appropriate, ensuring our controls remain effective, proportionate and customer-focused. \nThis role is central to how we’re evolving financial crime at Zopa. You’ll combine investigative expertise with the assurance of AI-enabled tools, challenging AI outputs, identifying control gaps and helping improve the quality and consistency of decisions across Financial Crime Operations.\nWorking pattern:\nThis is a hybrid role, with 3 days per week in the office. You’ll work 7.5-hour shifts between 8am and 8pm, Monday to Friday.\nYou’ll also work one full weekend every four weeks, working remotely from 9am to 5:30pm, with weekdays off in lieu.\nSome bank holiday working will also be required throughout the year, with time off in lieu provided for any bank holidays worked.\n","description":"Our Story
\nHello there. We’re Zopa.
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\nThe role:
\nAs a Financial Crime Specialist, you will protect Zopa and its customers by investigating complex transaction monitoring activity, making clear and well-evidenced decisions, and escalating suspicion appropriately. You will apply sound judgement where automation is not appropriate, ensuring our controls remain effective, proportionate and customer-focused.
\nThis role is central to how we’re evolving financial crime at Zopa. You’ll combine investigative expertise with the assurance of AI-enabled tools, challenging AI outputs, identifying control gaps and helping improve the quality and consistency of decisions across Financial Crime Operations.
\nWorking pattern:
\n\n
This is a hybrid role, with 1 day per week in the office. You’ll work 7.5-hour shifts between 8am and 8pm, Monday to Friday.
\n
You’ll also work one full weekend every four weeks, working remotely from 9am to 5:30pm, with weekdays off in lieu.
\n
Some bank holiday working will also be required throughout the year, with time off in lieu provided for any bank holidays worked.
\n
\n
Investigate and make risk-based decisions
\n\nReview and investigate Transaction Monitoring alerts across Zopa products, identifying activity linked to money laundering, fraud, terrorist financing and other relevant financial crime typologies.\nTake ownership of complex cases from investigation through to decision, using contextual analysis, linked-account insights and appropriate risk mitigation.\nMake timely, proportionate and well-evidenced decisions, including account restrictions and escalations where required.\nEscalate suspicious activity in line with internal procedures and relevant legal and regulatory obligations.\n\nAssure AI and strengthen our controls
\n\nUse AI-enabled monitoring tools in your day-to-day casework, critically assessing alerts, summaries and recommendations rather than accepting outputs at face value.\nAssess whether AI-led decisions and customer journeys are delivering the right financial crime and customer outcomes, identifying and escalating quality, risk or control concerns.\nShare insights from investigations to help improve monitoring rules, AI performance, customer questioning and operational controls.\n\nDeliver strong customer and operational outcomes
\n\nMaintain clear, accurate investigation records and rationales, documenting the evidence considered, decisions made and risks mitigated.\nHandle inbound and outbound telephone and chat conversations with professionalism and empathy, including conversations with customers whose accounts have been suspended.\nCollaborate across Financial Crime, Fraud, Customer Support, Product and Risk to progress investigations, resolve issues and improve customer outcomes.\n\n"},{"text":"About you:","content":"\n\n
Proven experience investigating complex Transaction Monitoring and/or mule activity cases end to end, including making alert decisions and escalating suspicious activity where appropriate.\nA strong interest in technology-led environments, with an understanding of how AI can support day-to-day decision-making and improve outcomes.\nA sound understanding of UK financial crime requirements, including POCA, the Money Laundering Regulations and FCA expectations.\nStrong analytical judgement, with the ability to interpret complex information, identify relevant risks and produce clear, evidence-based rationales.\nConfidence in challenging AI-generated summaries, recommendations and decisions, while taking accountability for the final outcome.\nExcellent written and verbal communication skills, including the ability to handle sensitive customer conversations with care and professionalism.\nThe ability to manage competing priorities in a fast-paced environment without compromising decision quality or control standards.\nA good understanding of retail banking products, including payments, savings and investment transactions.\n\n"},{"text":"Desirable:","content":""}],"text":"Financial Crime Specialist - Transaction Monitoring","country":"GB","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"Our Story
\nHello there. We’re Zopa.
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\nThe role:
\nAs a Financial Crime Specialist, you will protect Zopa and its customers by investigating complex transaction monitoring activity, making clear and well-evidenced decisions, and escalating suspicion appropriately. You will apply sound judgement where automation is not appropriate, ensuring our controls remain effective, proportionate and customer-focused.
\nThis role is central to how we’re evolving financial crime at Zopa. You’ll combine investigative expertise with the assurance of AI-enabled tools, challenging AI outputs, identifying control gaps and helping improve the quality and consistency of decisions across Financial Crime Operations.
\nWorking pattern:
\n\n
This is a hybrid role, with 1 day per week in the office. You’ll work 7.5-hour shifts between 8am and 8pm, Monday to Friday.
\n
You’ll also work one full weekend every four weeks, working remotely from 9am to 5:30pm, with weekdays off in lieu.
\n
Some bank holiday working will also be required throughout the year, with time off in lieu provided for any bank holidays worked.
\n
#LI-LK1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n
Our FP&A team helps Zopa make better decisions by turning financial performance into clear, practical insight. This role will work closely with colleagues across lending, savings and current accounts, helping them understand how their products are performing and what may happen next.
\n
You will initially work closely with our Senior FP&A Manager, supporting analysis and business conversations. As you build product knowledge and trust, you will have the opportunity to take more ownership of the story behind the numbers and the conversations that shape future plans.
\n
\n\n
Analyse product performance against plan across lending, savings and current accounts.\nInvestigate variances across the P&L and balance sheet and explain what is driving them.\nBuild clear narratives that help stakeholders understand product economics and performance.\nIdentify emerging risks and opportunities, bringing them into planning discussions early.\nSupport scenario analysis and forward-looking projections for product teams.\nWork with FP&A and product colleagues to test assumptions and improve decision-making.\nBalance direct-cost analysis, product economics and wider financial performance priorities.\nManage competing requests while meeting the deadlines that matter in the planning cycle.\nAsk thoughtful questions, escalate issues appropriately and keep improving how the analysis is delivered.\n\n"},{"text":"About you","content":"\nHave experience in banking or financial services.\nBring hands-on FP&A, financial planning and forecasting experience.\nUnderstand how to interpret financial information across the P&L and balance sheet.\nExplain business and financial drivers in a way that supports practical decisions.\nPartner well with product or commercial stakeholders.\nUse curiosity to investigate issues, challenge assumptions and spot what needs further attention.\nHave an understanding of financial modelling and scenario analysis.\nHandle ambiguity, multiple priorities and planning-cycle deadlines with care.\nTake ownership of problems and make a sensible first attempt at solving them.\nWant to keep learning and develop your influence over time.\n"},{"text":"Bonus points for","content":"\n\n
Exposure to retail lending, consumer finance or retail banking products.\nExperience with credit risk, pricing, impairments or valuations.\nFamiliarity with Anaplan or another planning system.\nAdvanced Excel, SQL, Python or BI-tool capability.\nExperience using AI or automation to improve an analytical process.\nHave, or be working towards, a relevant accountancy, treasury, risk or finance qualification.\n\n"}],"text":"FP&A Analyst","country":"GB","workplaceType":"hybrid","opening":"Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"\n
Our FP&A team helps Zopa make better decisions by turning financial performance into clear, practical insight. This role will work closely with colleagues across lending, savings and current accounts, helping them understand how their products are performing and what may happen next.
\n
You will initially work closely with our Senior FP&A Manager, supporting analysis and business conversations. As you build product knowledge and trust, you will have the opportunity to take more ownership of the story behind the numbers and the conversations that shape future plans.
\n
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our Manchester office 3 days a week. (WeWork, Dalton Place, 29 John Dalton Street, M2 6WF) Please note this office is dog friendly so you might see some furry friends about!
\n
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
\n
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
\n
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
\n
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
\n
\n
\n
\n
Our Story
\n
\n
Hello there. We’re Zopa.
\n
\n
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\n
\n
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\n
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n
\n
The role:
\n
\nYou will help protect Zopa's customers from fraud while keeping things smooth for the genuine ones. You'll review and manage daily fraud alerts and claims across all Zopa products. You'll need a sharp eye for detail, experience reviewing documents and listening to suspicious calls, and the judgement to gather the evidence that backs up a claim or investigation.
\n
\n\n
Weekly working pattern:
\n
This role operates on a hybrid working pattern, with three days per week in the office.
\n
You will work 7.5-hour shifts between 8:00am and 8:00pm, Monday to Friday.
\n
You will also be required to work one weekend day every other week, remotely from 9:00am to 5:30pm, with a day off in lieu during the week.
\n
Some bank holiday working may also be required.
\n
\n
\n
Our Story
\n
\n
Hello there. We’re Zopa.
\n
\n
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\n
\n
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\n
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n
\n
The role:
\n
\nYou will help protect Zopa's customers from fraud while keeping things smooth for the genuine ones. You'll review and manage daily fraud alerts and claims across all Zopa products. You'll need a sharp eye for detail, experience reviewing documents and listening to suspicious calls, and the judgement to gather the evidence that backs up a claim or investigation.
\n
\n\n
Weekly working pattern:
\n
This role operates on a hybrid working pattern, with three days per week in the office.
\n
You will work 7.5-hour shifts between 8:00am and 8:00pm, Monday to Friday.
\n
You will also be required to work one weekend day every other week, remotely from 9:00am to 5:30pm, with a day off in lieu during the week.
\n
Some bank holiday working may also be required.
\n
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office one day a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
\n
Our Story
\n
\n
Hello there. We’re Zopa.
\n
\n
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\n
\n
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\n
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n
\nThe role:
\n
\nYou will detect fraud across fraud indicators and application triggers to protect Zopa's customers, while keeping things smooth for the genuine ones. You'll review and manage daily fraud alerts and claims across all Zopa products. You'll need a sharp eye for detail, experience reviewing documents and listening to suspicious calls, and the judgement to gather the evidence that backs up a claim or investigation.
\n\n
Weekly working pattern:
\n
This role operates on a hybrid working pattern, with one day per week in the office.
\n
You will work 7.5-hour shifts between 8:00am and 8:00pm, Monday to Friday.
\n
You will also be required to work one weekend day every other week, remotely from 9:00am to 5:30pm, with a day off in lieu during the week.
\n
Some bank holiday working may also be required.
\n
\n
Our Story
\n
\n
Hello there. We’re Zopa.
\n
\n
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\n
\n
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\n
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n
\nThe role:
\n
\nYou will detect fraud across fraud indicators and application triggers to protect Zopa's customers, while keeping things smooth for the genuine ones. You'll review and manage daily fraud alerts and claims across all Zopa products. You'll need a sharp eye for detail, experience reviewing documents and listening to suspicious calls, and the judgement to gather the evidence that backs up a claim or investigation.
\n\n
Weekly working pattern:
\n
This role operates on a hybrid working pattern, with one day per week in the office.
\n
You will work 7.5-hour shifts between 8:00am and 8:00pm, Monday to Friday.
\n
You will also be required to work one weekend day every other week, remotely from 9:00am to 5:30pm, with a day off in lieu during the week.
\n
Some bank holiday working may also be required.
\n
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n
\n
The Role
\n
This is the first dedicated B2B marketing leadership role at Zopa and an opportunity to build a new capability for Zopa for Business. Working in close partnership with leaders across Product, Commercial and Marketing, this person will build on the foundations already in place: Product Marketing support for launches, a consolidated proposition and website, early content and social activity, with Sales enablement support.
\n
\n
\n
The role covers the Zopa for Business portfolio, with a primary focus on Retail Finance and Payments, alongside Partnerships and Auto Finance. It owns the marketing strategy and operating direction needed to turn our early momentum into repeatable commercial growth.
\n
\n
\n
This is a role with real depth: multi-faceted propositions, longer sales cycles, multiple decision makers and routes to market spanning direct mid-market and enterprise sales, partner-led SME distribution and strategic partnerships.
\n
\n
\n
The function will be AI-centric by design. AI should remove much of the execution burden and accelerate output, but it does not replace strategic prioritisation, proposition judgement, creativity, senior stakeholder alignment or accountability for commercial outcomes.
\n
\n
\n
This person will set the direction, build the capability and stay close to delivery, with success measured by the commercial outcomes Marketing creates.
\n
\n
\n
\n
\n- \n
Define the B2B marketing strategy, priorities, annual plan and budget, translating agreed Commercial and Product priorities into a focused marketing plan.
\n \n\n
\n
\n
\n
\n- \n
Build an integrated demand engine across awareness, consideration and nurturing enquiries through to an agreed Sales handover, with Sales owning qualification, opportunity progression and the commercial relationship.
\n \n\n
\n
\n
\n- \n
Own partner, channel and strategic partnership marketing, working with Commercial and Product to develop the positioning, proof and go-to-market activity needed to create demand at scale.
\n \n\n
\n
\n
\n- \n
Create coherent buyer and partner experiences, working closely with Product Marketing on propositions, positioning, launches and high-value Sales and partner enablement.
\n \n\n
\n
\n
\n
\n- \n
Develop an AI-centric operating model across research, insight, campaigns, content, production, reporting and workflow. Develop the team’s AI capability and scale use cases that measurably improve quality, speed, commercial performance or productivity.
\n \n\n
\n
\n
\n- \n
Establish measurement that leadership can trust, connecting marketing activity to qualified demand, pipeline, partner growth, conversion and revenue.
\n \n\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
Experience leading integrated marketing plans and budgets across campaigns, content, customer proof, digital, partnerships and Sales activation.
\n \n\n
\n
\n
\n
\n
\n
\n- \n
Practical experience using AI and automation to improve insight, execution, measurement or team productivity, alongside the judgement to know where human expertise remains essential.
\n \n\n
\n
\n
\n
Experience in financial services, payments, lending, embedded finance, fintech or another regulated industry would be helpful, but is not essential.
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
Clear and compelling communication, with the ability to simplify complexity for customers, partners, Sales teams and senior stakeholders.
\n \n\n
\n
\n
\n
Success will be measured through commercial impact and the capability built around it:
\n
\n
\n
\n
\n
\n
\n
\n- \n
AI embedded into day-to-day Marketing, delivering measurable improvements in speed, quality, insight and productivity.
\n \n\n
\n
\n
Progress will then be tracked against an agreed leadership scorecard spanning search and discovery visibility, website traffic, enquiries and demo requests, meetings held, Sales-accepted pipeline opportunities and marketing-sourced revenue - with clear baselines from day one.
\n
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"\n
\n
The Role
\n
This is the first dedicated B2B marketing leadership role at Zopa and an opportunity to build a new capability for Zopa for Business. Working in close partnership with leaders across Product, Commercial and Marketing, this person will build on the foundations already in place: Product Marketing support for launches, a consolidated proposition and website, early content and social activity, with Sales enablement support.
\n
\n
\n
The role covers the Zopa for Business portfolio, with a primary focus on Retail Finance and Payments, alongside Partnerships and Auto Finance. It owns the marketing strategy and operating direction needed to turn our early momentum into repeatable commercial growth.
\n
\n
\n
This is a role with real depth: multi-faceted propositions, longer sales cycles, multiple decision makers and routes to market spanning direct mid-market and enterprise sales, partner-led SME distribution and strategic partnerships.
\n
\n
\n
The function will be AI-centric by design. AI should remove much of the execution burden and accelerate output, but it does not replace strategic prioritisation, proposition judgement, creativity, senior stakeholder alignment or accountability for commercial outcomes.
\n
\n
\n
This person will set the direction, build the capability and stay close to delivery, with success measured by the commercial outcomes Marketing creates.
\n
\n
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n\n
Complaints is a high-impact, multi-product function at the heart of customer trust. It handles complex cases across Zopa’s products and works closely with Product, Operations, Risk, Legal and Compliance to make sure the lessons from complaints lead to real improvements.
\n
\n
The team is entering an exciting transformation phase. We are building an AI-enabled operating model that improves how information is gathered, cases are handled and insight is used, while retaining the human judgement needed for fair customer outcomes.
\n
\n
As Head of Complaints, you will set the direction for the function, lead its people and controls, and build trusted relationships across Zopa to solve the issues behind the complaints we receive.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"
\n\n
Complaints is a high-impact, multi-product function at the heart of customer trust. It handles complex cases across Zopa’s products and works closely with Product, Operations, Risk, Legal and Compliance to make sure the lessons from complaints lead to real improvements.
\n
\n
The team is entering an exciting transformation phase. We are building an AI-enabled operating model that improves how information is gathered, cases are handled and insight is used, while retaining the human judgement needed for fair customer outcomes.
\n
\n
As Head of Complaints, you will set the direction for the function, lead its people and controls, and build trusted relationships across Zopa to solve the issues behind the complaints we receive.
\n
#LI-LH1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
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Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n
Our Fraud Operations team helps protect customers across retail banking. Working across London and Manchester, the team partners with Fraud Strategy, Product, Engineering and Compliance to respond to fraud and improve how we prevent it.
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Reporting to our Associate Director of Fraud and Financial Crime, you’ll lead the operation through its next phase of development. You’ll work closely with existing managers to strengthen processes, build capability and turn operational insight into practical improvements.
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Own SLA delivery across all fraud queues, including account takeover, APP scams and claims, impersonation fraud and transaction fraud, with a close eye on the MI
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Build clear, consistent processes and SOPs in which every step is linked to the risk it mitigates, so that the team can move from following instructions to making confident, risk based judgements.
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Establish a quality framework, including QC, calibration and feedback loops, that raises the standard of decisions and builds investigative capability across the team
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Use data and MI proactively to understand what's driving performance, celebrate what good looks like, and make sure insight from the ground informs resourcing, development and continuous improvement
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Use data and MI proactively to understand what's driving performance, celebrate what good looks like, and make sure insight from the ground informs resourcing, development and continuous improvement
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Operationally rigorous and data led: close to the MI, strong on SLA management, experienced in working with Workforce Management on resourcing and resilience, and confident using typology and root cause analysis to decide where to focus.
\n \n\n
\n
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"\n
Our Fraud Operations team helps protect customers across retail banking. Working across London and Manchester, the team partners with Fraud Strategy, Product, Engineering and Compliance to respond to fraud and improve how we prevent it.
\n
\n
Reporting to our Associate Director of Fraud and Financial Crime, you’ll lead the operation through its next phase of development. You’ll work closely with existing managers to strengthen processes, build capability and turn operational insight into practical improvements.
\n
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n
\n
Marketing Analytics is becoming an increasingly important capability within the business, and this role will play a key part in shaping what that function looks like over the coming years.
\n
\n
\n
This is a really exciting opportunity to join at a pivotal point in the team's evolution. You'll help shape how Marketing, CRM and Growth teams use analytics to make better decisions about customer acquisition, engagement, experimentation and marketing investment, while leading a growing team and influencing decisions that directly impact business growth.
\n
\n
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Rather than inheriting a fully mature function, you'll help build capability, improve ways of working and establish Marketing Analytics as a strategic capability that informs growth strategy, customer value and investment decisions across the business.
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Partner with senior stakeholders to solve complex marketing and growth challenges\nTranslate strategic business questions into analytical work that drives action\nLead, coach and develop a team of four Marketing Analysts\nGuide measurement approaches across acquisition, CRM and growth activity\nBuild a strong measurement and attribution approach for an increasingly complex multi-channel acquisition approach\nDefine and champion the long-term vision and strategy for Marketing Analytics, ensuring the function evolves to support Zopa's growth ambitions and changing marketing landscape\nImprove the maturity of Marketing Analytics frameworks, processes and capabilities\nInfluence decisions relating to customer acquisition, growth and marketing effectiveness\nBuild strong relationships across Marketing, Growth and Analytics teams as well as broader product stakeholders\nEnsure analytical outputs are commercially impactful and actionable\nMaintain high standards of analytical quality and rigour \n\n\n
Added bonus:
\n\n\n
Background in marketing or media agency environments \nExposure to customer acquisition attribution, CRM, next best action / lifetime value modelling \nExperience with multi-touch attribution and marketing mix modelling to enhance effectiveness \nTrack record leading analytics transformation or maturity improvement programmes \nExperience operating in fast growing organisations where analytics capabilities are still being established \nFinancial services or fintech exposure \nFamiliarity with AI enabled analytics approaches and tools\n\n"}],"text":"Head of Marketing Analytics","country":"GB","workplaceType":"hybrid","opening":"Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"\n
\n
Marketing Analytics is becoming an increasingly important capability within the business, and this role will play a key part in shaping what that function looks like over the coming years.
\n
\n
\n
This is a really exciting opportunity to join at a pivotal point in the team's evolution. You'll help shape how Marketing, CRM and Growth teams use analytics to make better decisions about customer acquisition, engagement, experimentation and marketing investment, while leading a growing team and influencing decisions that directly impact business growth.
\n
\n
\n
Rather than inheriting a fully mature function, you'll help build capability, improve ways of working and establish Marketing Analytics as a strategic capability that informs growth strategy, customer value and investment decisions across the business.
\n
\n
#LI-AP
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At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n
\n
\n
Product Security sits within Information Security and works closely with Engineering, Product, Architecture, Platform and Risk. The function enables teams across Zopa to deliver change while managing Product Security risk and protecting the bank and its customers. As Head of Product Security, you'll lead the function through its next stage of maturity, setting the multi-year direction, scaling the operating model and helping Zopa respond to a security landscape increasingly shaped by cloud technology, automation and AI.
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Define the Product Security operating model, including team structure, capacity planning, senior hiring and succession.
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Experience with Wiz, Orca, Prisma Cloud, Microsoft Defender for Cloud, GitHub Advanced Security or equivalent platforms.
\n \n\n
\n
\n
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"\n
\n
\n
Product Security sits within Information Security and works closely with Engineering, Product, Architecture, Platform and Risk. The function enables teams across Zopa to deliver change while managing Product Security risk and protecting the bank and its customers. As Head of Product Security, you'll lead the function through its next stage of maturity, setting the multi-year direction, scaling the operating model and helping Zopa respond to a security landscape increasingly shaped by cloud technology, automation and AI.
\n
\n
#LI-IB1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
About the team
\n
\nWe are a mobile-first bank, and our iOS app is a critical part of how customers experience Zopa.
Having recently completed our migration to fully native mobile, we are now focused on making our iOS platform exceptional: fast, reliable, accessible and easy for engineers to build on.
You’ll join our Mobile Platform team, which owns the infrastructure, tooling and engineering standards that sit beneath our customer-facing mobile experiences. This includes areas such as app architecture, shared modules, our design system, observability, developer tooling and CI/CD.
The team is accountable for keeping these foundations reliable, scalable and easy for our product squads to build on. You’ll help shape the direction of mobile engineering at Zopa, improve the developer experience, and reduce the underlying technical complexity that product engineers need to manage.
The Mobile Platform team does not own individual customer journeys or build product features on behalf of squads. Product teams remain responsible for their customer experiences and the services they own, including responding to incidents within those product-owned areas. Instead, your focus will be on creating and maintaining the shared capabilities, tooling and standards that enable those teams to deliver safely and effectively.
\nYou’ll also be part of a strong iOS engineering community, contributing to standards, sharing knowledge and helping us continue to mature our native engineering practice.
","id":"2780e3ac-4dad-4cb5-a1af-fb868913e8cc","lists":[{"text":"The role:","content":"\nJoining our Mobile Platform team, you will report to the Engineering Manager, and work alongside talented iOS engineers building the foundations of Zopa’s mobile experience.\nCollaborate with the wider mobile community, including React Native engineers, to share best practice and make thoughtful decisions about native development.\nHelp make the Zopa app faster, more reliable and genuinely enjoyable to use—identifying bottlenecks, resolving bugs and improving performance where it matters most to customers.\nBuild and evolve customer-facing features that make the most of iOS’s native capabilities.\nPartner closely with Product, Design and Backend teams to shape solutions from early idea through to a high-quality release.\n"},{"text":"About you:","content":"\nYou’re an iOS engineer with experience building and shipping polished production apps using Swift.\nYou have a solid understanding of iOS frameworks and native mobile development principles.\nYou’ve worked on modern, high-engagement apps and care about creating fast, intuitive experiences for customers.\nQuality is central to how you work. You write maintainable code, value strong engineering practices, and take pride in improving reliability, testing and overall app quality.\nYou’re curious, collaborative and motivated by building products that make a meaningful difference for customers.\n"},{"text":"Added bonus (but not essential):","content":"\nExperience applying mobile security best practices.\nYou have collaborated with Android engineers using Kotlin and/or React Native engineers.\n"}],"text":"iOS Engineer","country":"GB","workplaceType":"hybrid","opening":"Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"About the team
\n
\nWe are a mobile-first bank, and our iOS app is a critical part of how customers experience Zopa.
Having recently completed our migration to fully native mobile, we are now focused on making our iOS platform exceptional: fast, reliable, accessible and easy for engineers to build on.
You’ll join our Mobile Platform team, which owns the infrastructure, tooling and engineering standards that sit beneath our customer-facing mobile experiences. This includes areas such as app architecture, shared modules, our design system, observability, developer tooling and CI/CD.
The team is accountable for keeping these foundations reliable, scalable and easy for our product squads to build on. You’ll help shape the direction of mobile engineering at Zopa, improve the developer experience, and reduce the underlying technical complexity that product engineers need to manage.
The Mobile Platform team does not own individual customer journeys or build product features on behalf of squads. Product teams remain responsible for their customer experiences and the services they own, including responding to incidents within those product-owned areas. Instead, your focus will be on creating and maintaining the shared capabilities, tooling and standards that enable those teams to deliver safely and effectively.
\nYou’ll also be part of a strong iOS engineering community, contributing to standards, sharing knowledge and helping us continue to mature our native engineering practice.
","descriptionBodyPlain":"About the team\n \nWe are a mobile-first bank, and our iOS app is a critical part of how customers experience Zopa.\n\nHaving recently completed our migration to fully native mobile, we are now focused on making our iOS platform exceptional: fast, reliable, accessible and easy for engineers to build on.\n\nYou’ll join our Mobile Platform team, which owns the infrastructure, tooling and engineering standards that sit beneath our customer-facing mobile experiences. This includes areas such as app architecture, shared modules, our design system, observability, developer tooling and CI/CD.\n\nThe team is accountable for keeping these foundations reliable, scalable and easy for our product squads to build on. You’ll help shape the direction of mobile engineering at Zopa, improve the developer experience, and reduce the underlying technical complexity that product engineers need to manage.\n\nThe Mobile Platform team does not own individual customer journeys or build product features on behalf of squads. Product teams remain responsible for their customer experiences and the services they own, including responding to incidents within those product-owned areas. Instead, your focus will be on creating and maintaining the shared capabilities, tooling and standards that enable those teams to deliver safely and effectively.\nYou’ll also be part of a strong iOS engineering community, contributing to standards, sharing knowledge and helping us continue to mature our native engineering practice.\n","hostedUrl":"https://jobs.lever.co/zopa/2780e3ac-4dad-4cb5-a1af-fb868913e8cc","applyUrl":"https://jobs.lever.co/zopa/2780e3ac-4dad-4cb5-a1af-fb868913e8cc/apply"},{"additionalPlain":"#CG-LI1\n\n\nAt Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.\nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n*Subject to having the right to work in the country of choice\n \nDiversity Statement\nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n","additional":"#CG-LI1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
The engineering challenge
\n
\nOur Software Engineers don't just write code, they solve real financial problems for millions of customers. You'll work on distributed systems processing thousands of transactions daily, build resilient services that handle people's money, and create experiences that make traditionally complex financial products feel simple.
","id":"37193ff4-2050-407e-ae17-79aa956d444c","lists":[{"text":"Your impact:","content":"\nYou will focus on shipping great products, not just writing superb code\nDesign and build modern, reliable, scalable microservices\nOwn your services end-to-end, from conception to production monitoring\nCollaborate directly with product, design and data experts to shape solutions\n"},{"text":"Your toolkit:","content":"\nYou'll work with Kotlin, Kafka, Kubernetes, Docker, AWS Aurora Postgres, and other modern technologies. If you haven't worked with all of these, we value skilled engineers with a willingness to learn.\nA product-focused engineering mindset\nExperience building distributed systems at scale\nTest-driven development practices\nComfort operating in uncertainty and rapid change\nCollaborative problem-solving skills\n"},{"text":"Our engineering culture:","content":"\nCustomer impact over unnecessary complexity\nTeam success over individual heroics\nOperational ownership, not just feature delivery\nContinuous improvement through honest feedback\n"},{"text":"Added bonus:","content":"\nExperience with fintech or banking is a plus, but we value problem-solvers from all backgrounds\n"}],"text":"Java/Kotlin Software Engineer - London","country":"GB","workplaceType":"hybrid","opening":"Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"The engineering challenge
\n
\nOur Software Engineers don't just write code, they solve real financial problems for millions of customers. You'll work on distributed systems processing thousands of transactions daily, build resilient services that handle people's money, and create experiences that make traditionally complex financial products feel simple.
","descriptionBodyPlain":"The engineering challenge\n \nOur Software Engineers don't just write code, they solve real financial problems for millions of customers. You'll work on distributed systems processing thousands of transactions daily, build resilient services that handle people's money, and create experiences that make traditionally complex financial products feel simple.\n","hostedUrl":"https://jobs.lever.co/zopa/37193ff4-2050-407e-ae17-79aa956d444c","applyUrl":"https://jobs.lever.co/zopa/37193ff4-2050-407e-ae17-79aa956d444c/apply"},{"additionalPlain":"#CG-LI1\n\n\nAt Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our Manchester office 2-3 days a week. (WeWork, Dalton Place, 29 John Dalton Street, M2 6WF) Please note this office is dog friendly so you might see some furry friends about!\n \nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n \n*Subject to having the right to work in the country of choice\n \nDiversity Statement \nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n","additional":"#CG-LI1
At Zopa we value flexible ways of working.
\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our Manchester office 2-3 days a week. (WeWork, Dalton Place, 29 John Dalton Street, M2 6WF) Please note this office is dog friendly so you might see some furry friends about!
\n
\nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
\n*Subject to having the right to work in the country of choice
\n
\nDiversity Statement
\nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
\n
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
\n
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
\n
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
\n
\nOur Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
The Engineering Challenge
\n
\nOur Software Engineers don't just write code, they solve real financial problems for millions of customers. You'll work on distributed systems processing thousands of transactions daily, build resilient services that handle people's money, and create experiences that make traditionally complex financial products feel simple.
","id":"fd815001-859f-447f-96e1-6f38026636e5","lists":[{"text":"Your Impact","content":"\nWriting clean, reliable and maintainable backend code using Kotlin \nWorking on scalable cloud-based systems within a product-focused Agile team \nCollaborating with engineers, product managers and designers to build and ship features \nTaking part in planning, technical discussions and code reviews \nBuilding well-tested services and contributing to continuous delivery \nTaking ownership of your work — from development to production \nContinuously learning and developing your skills in a supportive environment \n"},{"text":"Your Toolkit","content":"\nYou’ve got some solid hands-on experience with Kotlin (or Java) in a real-world setting \nYou care about writing good quality code and value clean design and testing \nYou’re curious, eager to learn and not afraid to ask questions \nYou enjoy solving problems and working as part of a collaborative team \nYou want to build things that have a real impact on customers \nYou communicate clearly and are happy contributing to team decisions \nYou’re excited by modern engineering practices like CI/CD and cloud-native tools \n"},{"text":"Our Engineering Culture","content":"\nCustomer impact over unnecessary complexity\nTeam success over individual heroics\nOperational ownership, not just feature delivery\nContinuous improvement through honest feedback\n"},{"text":"Added Bonus","content":"\nExperience with fintech or banking is a plus, but we value problem-solvers from all backgrounds\n"}],"text":"Java/Kotlin Software Engineer - Manchester","country":"GB","workplaceType":"hybrid","opening":"
\nOur Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":" \nOur Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"The Engineering Challenge
\n
\nOur Software Engineers don't just write code, they solve real financial problems for millions of customers. You'll work on distributed systems processing thousands of transactions daily, build resilient services that handle people's money, and create experiences that make traditionally complex financial products feel simple.
","descriptionBodyPlain":"The Engineering Challenge\n \nOur Software Engineers don't just write code, they solve real financial problems for millions of customers. You'll work on distributed systems processing thousands of transactions daily, build resilient services that handle people's money, and create experiences that make traditionally complex financial products feel simple.\n","hostedUrl":"https://jobs.lever.co/zopa/fd815001-859f-447f-96e1-6f38026636e5","applyUrl":"https://jobs.lever.co/zopa/fd815001-859f-447f-96e1-6f38026636e5/apply"},{"additionalPlain":"#LI-CW1\n\n\nAt Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.\nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n*Subject to having the right to work in the country of choice\n \nDiversity Statement\nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n","additional":"#LI-CW1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
About the team:
\n
\nWe are on a mission to build outstanding mobile experiences for our customers.
\n
You will join and lead a team of mobile engineers responsible for building customer-facing products across our native iOS and Android apps. The team works closely with Product, Design and Backend Engineering to take ideas from inception through to customers, with a strong focus on delivering experiences that feel at home on each platform.
The company has the vision to become Britain’s best bank, and the app is our most important touch point with our customers. It needs to be performant, reliable and delightful to use. Our mobile apps are built natively using Swift and SwiftUI on iOS and Kotlin and Compose on Android, and we care deeply about creating experiences that are technically and visually empathetic to each platform. You will also be part of the wider Mobile community at Zopa, helping us maintain a high bar across our apps and contributing to shared standards and ways of working.
","id":"1f3c8eea-7402-4a10-aa32-82ea400a4131","lists":[{"text":"A day in the life:","content":"\nYou will report into the Head of Engineering of Mobile.\nManaging a team of mobile engineers, creating an environment in which they can do their best work. You'll be responsible for motivating and developing the team, holding a high performance bar and driving quality across the full SDLC.\nTaking accountability for the execution and delivery of your team. You will create structure where needed, maintain momentum and ensure we deliver high-quality mobile experiences predictably.\nWorking closely with Product and Design to understand the shared outcomes and shape how they are delivered on mobile. You will challenge where necessary, including whether the work we are doing will meaningfully contribute to our goals, and ensure the experiences we build feel at home on iOS and Android.\nPartnering closely with Engineering Managers and teams across Zopa, particularly Backend Engineering, to drive complex initiatives from inception through to delivery. You will identify dependencies early, unblock problems and take shared accountability for smooth end-to-end delivery rather than considering the job done when the mobile work is complete.\nProviding technical leadership to your team. You don’t need to be the most technically experienced engineer in the room, but you will have the technical credibility to ask the right questions, challenge decisions and hold a high bar for the quality, performance and maintainability of our mobile apps.\nContributing beyond your immediate team through the wider Mobile and Engineering Management communities. You will help improve shared mobile standards and practices, bring good ways of working to your team and share learnings with Engineering Managers across Zopa.\nCommunicating clearly with senior stakeholders, technical and otherwise, and bringing teams closer together. \n"},{"text":"About you:","content":"\nBring proven experience leading mobile engineering teams and delivering high quality mobile applications, with the credibility to support and challenge experienced engineers.\nLead high profile, strategic work with energy and pace, creating momentum and driving positive change when it is needed.\nTurn ambiguity into clarity, solving complex problems while balancing priorities, dependencies and competing demands.\nStay focused on meaningful customer and business outcomes, constructively challenging priorities when they will not create enough impact.\nChampion exceptional mobile products, creating distinct, intuitive iOS and Android experiences and staying close to emerging mobile practices.\nBuild trusted partnerships across Product, Design and Engineering, bringing people together around shared goals even when views differ.\nLead with humility and care, empowering engineers through clear expectations, meaningful feedback, coaching and high standards.\nTake ownership with ambition and confidence, setting direction and remaining accountable for your team’s delivery and technical quality.\nCommunicate with empathy and clarity, building strong relationships and managing expectations across a wide range of stakeholders.\n"},{"text":"Added bonus:","content":"\nHave experience working in a regulated environment to ensure that customer interests are always prioritised.\n"}],"text":"Mobile Engineering Manager","country":"GB","workplaceType":"hybrid","opening":"Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"About the team:
\n
\nWe are on a mission to build outstanding mobile experiences for our customers.
\n
You will join and lead a team of mobile engineers responsible for building customer-facing products across our native iOS and Android apps. The team works closely with Product, Design and Backend Engineering to take ideas from inception through to customers, with a strong focus on delivering experiences that feel at home on each platform.
The company has the vision to become Britain’s best bank, and the app is our most important touch point with our customers. It needs to be performant, reliable and delightful to use. Our mobile apps are built natively using Swift and SwiftUI on iOS and Kotlin and Compose on Android, and we care deeply about creating experiences that are technically and visually empathetic to each platform. You will also be part of the wider Mobile community at Zopa, helping us maintain a high bar across our apps and contributing to shared standards and ways of working.
","descriptionBodyPlain":"About the team:\n \nWe are on a mission to build outstanding mobile experiences for our customers.\n\nYou will join and lead a team of mobile engineers responsible for building customer-facing products across our native iOS and Android apps. The team works closely with Product, Design and Backend Engineering to take ideas from inception through to customers, with a strong focus on delivering experiences that feel at home on each platform.\n\nThe company has the vision to become Britain’s best bank, and the app is our most important touch point with our customers. It needs to be performant, reliable and delightful to use. Our mobile apps are built natively using Swift and SwiftUI on iOS and Kotlin and Compose on Android, and we care deeply about creating experiences that are technically and visually empathetic to each platform. You will also be part of the wider Mobile community at Zopa, helping us maintain a high bar across our apps and contributing to shared standards and ways of working.\n","hostedUrl":"https://jobs.lever.co/zopa/1f3c8eea-7402-4a10-aa32-82ea400a4131","applyUrl":"https://jobs.lever.co/zopa/1f3c8eea-7402-4a10-aa32-82ea400a4131/apply"},{"additionalPlain":"#LI-AP1\n\n\nAt Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our Manchester office 2-3 days a week. (WeWork, Dalton Place, 29 John Dalton Street, M2 6WF) Please note this office is dog friendly so you might see some furry friends about!\n \nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n \n*Subject to having the right to work in the country of choice\n \nDiversity Statement \nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n","additional":"#LI-AP1
At Zopa we value flexible ways of working.
\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our Manchester office 2-3 days a week. (WeWork, Dalton Place, 29 John Dalton Street, M2 6WF) Please note this office is dog friendly so you might see some furry friends about!
\n
\nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
\n*Subject to having the right to work in the country of choice
\n
\nDiversity Statement
\nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
\n
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
\n
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
\n
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
\n
\nOur Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
The Team
\n
\nCloud Infrastructure is part of Zopa’s Platform Tribe, working alongside DBA and DevX colleagues. Our customers are the engineers who build Zopa’s products, and we are making it easier for them to deliver safely and independently.
In the near term, the team is completing a major migration. Beyond that, we are bringing platform capabilities together and creating more self-service tooling and clear engineering guardrails.
You will join early enough to make a tangible contribution to how the platform evolves, not simply maintain what already exists.
","id":"a87c80d9-4a4d-4238-80e2-d3eebcb74c5a","lists":[{"text":"A Day In The Life:","content":""},{"text":"About You:","content":""},{"text":"Added Bonus:","content":""}],"text":"Platform Engineer","country":"GB","workplaceType":"hybrid","opening":"
\nOur Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":" \nOur Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"The Team
\n
\nCloud Infrastructure is part of Zopa’s Platform Tribe, working alongside DBA and DevX colleagues. Our customers are the engineers who build Zopa’s products, and we are making it easier for them to deliver safely and independently.
In the near term, the team is completing a major migration. Beyond that, we are bringing platform capabilities together and creating more self-service tooling and clear engineering guardrails.
You will join early enough to make a tangible contribution to how the platform evolves, not simply maintain what already exists.
","descriptionBodyPlain":"The Team\n \nCloud Infrastructure is part of Zopa’s Platform Tribe, working alongside DBA and DevX colleagues. Our customers are the engineers who build Zopa’s products, and we are making it easier for them to deliver safely and independently. \n \nIn the near term, the team is completing a major migration. Beyond that, we are bringing platform capabilities together and creating more self-service tooling and clear engineering guardrails. \n \nYou will join early enough to make a tangible contribution to how the platform evolves, not simply maintain what already exists. \n","hostedUrl":"https://jobs.lever.co/zopa/a87c80d9-4a4d-4238-80e2-d3eebcb74c5a","applyUrl":"https://jobs.lever.co/zopa/a87c80d9-4a4d-4238-80e2-d3eebcb74c5a/apply"},{"additionalPlain":"At Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.\nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n*Subject to having the right to work in the country of choice\n \nDiversity Statement\nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n","additional":"\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
At Zopa, analysts are the people who inspire ideas and strategies to drive our business forward and make our products better for customers. Our analysts are a mix of creative problem solvers and number whizzes with a passion for translating data into business opportunities and delivering insights to drive decision-making. They're also excellent communicators with the ability to story-tell with data to both technical and non-technical stakeholders.
Our analysts are deeply embedded into the business and will interact with individuals at every level, from managers to our leadership team.
The role
We’re looking for a Product Analyst to join our Joint Current Account team.
You will be joining the team as they launch a new product that is fundamental to the bank’s future growth ambitions. We operate like a startup within the wider bank; we’re obsessive about our mission to build a powerfully simple to use and feature-rich everyday account that customers will love.
As a Product Analyst, you will develop a detailed understanding of who our customers are and how they use the account, guiding product development towards innovative features and experiences and owning customer outcomes.
This role is ideal for someone who wants to work in a fast-paced environment where you can have an outsized impact in the early stages of a new product. With so many decisions to inform, quick high conviction directional insights will sometimes be more valuable than achieving 100% precision with every analysis.
","id":"b00f2b6a-6c60-4b6e-8f8e-5c3630b1240c","lists":[{"text":"A day in the life ","content":"\n\n
Partnering with Product Managers, Designers, Engineers and Analysts across Zopa, delivering trusted insights daily to inform decisions and improve the Joint Account product\nDesigning and evaluating statistically rigorous experiments to support rapid iterative product development as we test our way through uncertainty\nDefining metrics that will be our source of truth for product performance, quality of user experience, and progress on key results\nOwning your analytics roadmap, proactively identifying opportunities for further analysis and prioritising the highest impact work\nBuilding at the cutting edge of AI-enabled analytics, developing new tools for natural language insight generation and powerful internal data apps\n\n"},{"text":"About you","content":"\n\n
Technical: Experience in an analytical role with strong data manipulation skills in SQL and/or Python. You’re comfortable getting stuck into large datasets and extracting insight that drives decision making \n
Delivery: You’ve worked in a fast-paced environment (e.g. fintech, start-up, consulting). You prioritise for impact and strike the right balance between precision and effort depending on the context \n
Clarity: You thrive in an environment with unstructured, open-ended problems. You’re able isolate signal from the noise and bring clarity to decision-makers \n
Influence: You communicate clearly and explain complex concepts to both technical and non-technical stakeholders. You’re not afraid to challenge where appropriate, but you always approach others with respect and sensitivity\n
Motivation: You are self-starter with a bias to action who doesn’t wait to be told what to do. You’re excited about building innovative banking products \n\n
Nice to have
\n\n
You’ve conducted experiments such as A/B tests and run causal analyses to isolate statistically significant impacts of product changes and other events\n
You're an expert at creating intuitive data visualisations and self-serve data products that tell a story\n
You’re used to working in cross-functional teams, collaborating with a variety of stakeholders across different disciplines\n
You’ve defined and built metrics to track product performance on conversion, activation, retention and engagement\n
You have experience working with consumer-facing fintech (or similar) digital products\n\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"At Zopa, analysts are the people who inspire ideas and strategies to drive our business forward and make our products better for customers. Our analysts are a mix of creative problem solvers and number whizzes with a passion for translating data into business opportunities and delivering insights to drive decision-making. They're also excellent communicators with the ability to story-tell with data to both technical and non-technical stakeholders.
Our analysts are deeply embedded into the business and will interact with individuals at every level, from managers to our leadership team.
The role
We’re looking for a Product Analyst to join our Joint Current Account team.
You will be joining the team as they launch a new product that is fundamental to the bank’s future growth ambitions. We operate like a startup within the wider bank; we’re obsessive about our mission to build a powerfully simple to use and feature-rich everyday account that customers will love.
As a Product Analyst, you will develop a detailed understanding of who our customers are and how they use the account, guiding product development towards innovative features and experiences and owning customer outcomes.
This role is ideal for someone who wants to work in a fast-paced environment where you can have an outsized impact in the early stages of a new product. With so many decisions to inform, quick high conviction directional insights will sometimes be more valuable than achieving 100% precision with every analysis.
","descriptionBodyPlain":"At Zopa, analysts are the people who inspire ideas and strategies to drive our business forward and make our products better for customers. Our analysts are a mix of creative problem solvers and number whizzes with a passion for translating data into business opportunities and delivering insights to drive decision-making. They're also excellent communicators with the ability to story-tell with data to both technical and non-technical stakeholders.\n\nOur analysts are deeply embedded into the business and will interact with individuals at every level, from managers to our leadership team.\n\nThe role \n\nWe’re looking for a Product Analyst to join our Joint Current Account team. \n\nYou will be joining the team as they launch a new product that is fundamental to the bank’s future growth ambitions. We operate like a startup within the wider bank; we’re obsessive about our mission to build a powerfully simple to use and feature-rich everyday account that customers will love.\n\nAs a Product Analyst, you will develop a detailed understanding of who our customers are and how they use the account, guiding product development towards innovative features and experiences and owning customer outcomes.\n\nThis role is ideal for someone who wants to work in a fast-paced environment where you can have an outsized impact in the early stages of a new product. With so many decisions to inform, quick high conviction directional insights will sometimes be more valuable than achieving 100% precision with every analysis.\n","hostedUrl":"https://jobs.lever.co/zopa/b00f2b6a-6c60-4b6e-8f8e-5c3630b1240c","applyUrl":"https://jobs.lever.co/zopa/b00f2b6a-6c60-4b6e-8f8e-5c3630b1240c/apply"},{"additionalPlain":" \n \n#LI-LK1\n\n\nAt Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.\nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n*Subject to having the right to work in the country of choice\n \nDiversity Statement\nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n","additional":"
\n
\n#LI-LK1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
Please note this role will be based \"remotely\" but will require regular travel to clients around the North East and Scotland
\n
\nZopa Auto Finance is expanding its regional team to build stronger dealer coverage across underdeveloped territories. You will own a regional patch, combining new-business development with hands-on account management, and work closely with dealer partners and internal onboarding, commercial, product, operations and risk colleagues.
","id":"4a2d89d5-23ee-4b06-8bbc-e9002a49ff00","lists":[{"text":"A day in the life ","content":"\nIdentify and prioritise dealer prospects that fit Zopa Auto Finance’s growth strategy and risk appetite.\nBuild a healthy regional pipeline and keep CRM activity, status and next steps accurate.\nPresent Zopa’s proposition clearly and guide suitable partners through onboarding.\nOwn day-to-day dealer relationships and maintain account plans that improve engagement, quality proposals, volume and long-term value.\nUse performance reviews to identify trends, risks and actions across volume, conversion, credit quality, pricing and customer outcomes.\nSupport partners with training, product education and process guidance.\nResolve partner queries and escalations quickly with internal colleagues.\nShare competitor and regional market insight to support Auto growth strategy.\n"},{"text":"About you ","content":"\nProven sales experience and evidence of winning new business.\nAbility to build trusted B2B relationships and manage a regional portfolio.\nCommercial judgement that considers partner quality and customer outcomes.\nConfidence using data, insight and CRM to prioritise activity and improve performance.\nOrganisation, resilience and self-motivation for a field-based role.\nFull UK driving licence and ability to travel regularly across the region.\n"},{"text":"Bonus points for...","content":"\n\n
Motor finance, dealer finance or regulated commercial experience.\nExperience growing a territory, supporting partner onboarding or managing performance, risk or fraud considerations.\nKnowledge of the North East, Scotland dealer landscape.\n\n"}],"text":"Regional Account Manager Auto (North East & Scotland)","country":"GB","workplaceType":"remote","opening":"Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"Please note this role will be based \"remotely\" but will require regular travel to clients around the North East and Scotland
\n
\nZopa Auto Finance is expanding its regional team to build stronger dealer coverage across underdeveloped territories. You will own a regional patch, combining new-business development with hands-on account management, and work closely with dealer partners and internal onboarding, commercial, product, operations and risk colleagues.
","descriptionBodyPlain":"Please note this role will be based \"remotely\" but will require regular travel to clients around the North East and Scotland\n \nZopa Auto Finance is expanding its regional team to build stronger dealer coverage across underdeveloped territories. You will own a regional patch, combining new-business development with hands-on account management, and work closely with dealer partners and internal onboarding, commercial, product, operations and risk colleagues.\n","hostedUrl":"https://jobs.lever.co/zopa/4a2d89d5-23ee-4b06-8bbc-e9002a49ff00","applyUrl":"https://jobs.lever.co/zopa/4a2d89d5-23ee-4b06-8bbc-e9002a49ff00/apply"},{"additionalPlain":"#LI-LK1\n\n\nAt Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.\nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n*Subject to having the right to work in the country of choice\n \nDiversity Statement\nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n","additional":"#LI-LK1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
Please note this role will be based \"remotely\" but will require regular travel to clients around Yorkshire
\n
\nZopa Auto Finance is expanding its regional team to build stronger dealer coverage across underdeveloped territories. You will own a regional patch, combining new-business development with hands-on account management, and work closely with dealer partners and internal onboarding, commercial, product, operations and risk colleagues.
","id":"96a6bbc8-a520-48b8-9422-d1c6827883a6","lists":[{"text":"A day in the life ","content":"\nIdentify and prioritise dealer prospects that fit Zopa Auto Finance’s growth strategy and risk appetite.\nBuild a healthy regional pipeline and keep CRM activity, status and next steps accurate.\nPresent Zopa’s proposition clearly and guide suitable partners through onboarding.\nOwn day-to-day dealer relationships and maintain account plans that improve engagement, quality proposals, volume and long-term value.\nUse performance reviews to identify trends, risks and actions across volume, conversion, credit quality, pricing and customer outcomes.\nSupport partners with training, product education and process guidance.\nResolve partner queries and escalations quickly with internal colleagues.\nShare competitor and regional market insight to support Auto growth strategy.\n"},{"text":"About you ","content":"\nProven sales experience and evidence of winning new business.\nAbility to build trusted B2B relationships and manage a regional portfolio.\nCommercial judgement that considers partner quality and customer outcomes.\nConfidence using data, insight and CRM to prioritise activity and improve performance.\nOrganisation, resilience and self-motivation for a field-based role.\nFull UK driving licence and ability to travel regularly across the region.\n"},{"text":"Bonus points for...","content":"\n\n
Motor finance, dealer finance or regulated commercial experience.\nExperience growing a territory, supporting partner onboarding or managing performance, risk or fraud considerations.\nKnowledge of the Yorkshire or Humber dealer landscape.\n\n"}],"text":"Regional Account Manager Auto (Yorkshire)","country":"GB","workplaceType":"remote","opening":"Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"Please note this role will be based \"remotely\" but will require regular travel to clients around Yorkshire
\n
\nZopa Auto Finance is expanding its regional team to build stronger dealer coverage across underdeveloped territories. You will own a regional patch, combining new-business development with hands-on account management, and work closely with dealer partners and internal onboarding, commercial, product, operations and risk colleagues.
","descriptionBodyPlain":"Please note this role will be based \"remotely\" but will require regular travel to clients around Yorkshire\n \nZopa Auto Finance is expanding its regional team to build stronger dealer coverage across underdeveloped territories. You will own a regional patch, combining new-business development with hands-on account management, and work closely with dealer partners and internal onboarding, commercial, product, operations and risk colleagues.\n","hostedUrl":"https://jobs.lever.co/zopa/96a6bbc8-a520-48b8-9422-d1c6827883a6","applyUrl":"https://jobs.lever.co/zopa/96a6bbc8-a520-48b8-9422-d1c6827883a6/apply"},{"additionalPlain":"At Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.\nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n*Subject to having the right to work in the country of choice\n \nDiversity Statement\nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n","additional":"\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n
We are hiring Senior BI Analysts to join our Collections & Recoveries team.
\n
\n
This role is ideal for technically strong, curious analysts who enjoy using data, reporting and automation to solve meaningful business problems. You will improve access to insight, reduce manual processes and build scalable data solutions that support better decisions across the bank.
\n
\n
This role has a strong BI and reporting focus, with a meaningful element of data modelling and collaboration with Analytics Engineering. You will build trusted data pipelines, establish semantic layers with clearly defined metrics and design self-serve reporting. You will enable analysis at scale and help teams monitor performance, identify opportunities and make informed decisions.
\n
\n
Collections & Recoveries
Helping to deliver better outcomes for customers in financial difficulty through high-quality MI, operational performance insight and process efficiency. You will partner closely with Collections, Operations and Credit Strategy stakeholders to understand performance, improve reporting and support data-led decision making.
\n
\n
\n- \n
Experience in a BI, analytics or reporting role, with a track record of creating reliable production datasets, scalable reporting and self-serve insight
\n \n\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"\n
We are hiring Senior BI Analysts to join our Collections & Recoveries team.
\n
\n
This role is ideal for technically strong, curious analysts who enjoy using data, reporting and automation to solve meaningful business problems. You will improve access to insight, reduce manual processes and build scalable data solutions that support better decisions across the bank.
\n
\n
This role has a strong BI and reporting focus, with a meaningful element of data modelling and collaboration with Analytics Engineering. You will build trusted data pipelines, establish semantic layers with clearly defined metrics and design self-serve reporting. You will enable analysis at scale and help teams monitor performance, identify opportunities and make informed decisions.
\n
\n
Collections & Recoveries
Helping to deliver better outcomes for customers in financial difficulty through high-quality MI, operational performance insight and process efficiency. You will partner closely with Collections, Operations and Credit Strategy stakeholders to understand performance, improve reporting and support data-led decision making.
\n
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
The engineering challenge
\n\n
\n
\n
\n
You will design and evolve the services that power core banking products. The systems you help build process thousands of financial transactions every day. They must be scalable, resilient and secure. When money moves, it has to work. Every time.
\n
\n
\n
But this role goes beyond implementation.
\n
\n
\n
You will shape technical direction. Influence cross-team initiatives. Own complex, high-impact work from concept through to production. You will help decide not just how we build, but what we build and why.
\n
\n
\n
This is senior in impact, not just title.
\n
\n
\n
We’re growing across several of our product-engineering tribes at Zopa, with current opportunities in Current Accounts, Lending, Credit Cards and Product Enablement.
We care deeply about great engineering, which is why our core stack is Kotlin, running on a modern platform with Kafka, Kubernetes, Docker and AWS Aurora Postgres. But great engineers aren’t defined by a single language which is why we are agnostic with our hiring.
We want the right people, not the 'right' language, so if you come from a C#/.NET background, bring solid fundamentals, and have an appetite for learning something new, we’ll invest in you, help you grow your skills and confidently step into our Kotlin ecosystem.
\n
\n
\n
\n
\nA track record of delivering high-impact, complex systems in production environments
\nStrong testing discipline, with a commitment to strictly following Test-Driven Development (TDD) \n\n\n
\n\n
Strong systems thinking and architectural judgement\nThe ability to navigate ambiguity and turn complexity into clear, actionable plans \n\n\n
\n\n
Confidence making data-informed technical decisions with long-term consequences in mind \n\n\n
\n\n
Experience influencing beyond your immediate team \n\n\n
\n\n
A deep customer focus and a bias toward measurable outcomes \n\n\n
\n\n
Experience mentoring others and amplifying team impact \n\n\n
\n\n
Ownership beyond your own output \n\n\n
\n
We’ll support your transition and cross-training into a JVM/Kotlin environment. What matters most to us is how you think, how you approach problem-solving, and the scale and impact of what you’ve built.
\n
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"The engineering challenge
\n\n
\n
\n
\n
You will design and evolve the services that power core banking products. The systems you help build process thousands of financial transactions every day. They must be scalable, resilient and secure. When money moves, it has to work. Every time.
\n
\n
\n
But this role goes beyond implementation.
\n
\n
\n
You will shape technical direction. Influence cross-team initiatives. Own complex, high-impact work from concept through to production. You will help decide not just how we build, but what we build and why.
\n
\n
\n
This is senior in impact, not just title.
\n
\n
\n
We’re growing across several of our product-engineering tribes at Zopa, with current opportunities in Current Accounts, Lending, Credit Cards and Product Enablement.
We care deeply about great engineering, which is why our core stack is Kotlin, running on a modern platform with Kafka, Kubernetes, Docker and AWS Aurora Postgres. But great engineers aren’t defined by a single language which is why we are agnostic with our hiring.
We want the right people, not the 'right' language, so if you come from a C#/.NET background, bring solid fundamentals, and have an appetite for learning something new, we’ll invest in you, help you grow your skills and confidently step into our Kotlin ecosystem.
\n
\n
\n
\n
LI-AP1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n
\n
\n
You will join Data Privacy within Zopa’s Operational Risk and Compliance function. We are building a more sophisticated, risk-based approach to privacy: one that protects customers, enables responsible use of data and helps teams make clear decisions in the grey areas.
\n
\n
\n
As Senior Data Privacy Manager, you will be the senior first-line privacy lead across the business. You will line-manage a Data Privacy Associate and partner with Engineering, Technology, Operations, Legal, Risk and Information Security on high-impact product, data and operational questions.
\n
\n
\n"},{"text":"About You:","content":"\n
\n
\n
\n
\n- \n
Build constructive relationships with product, technology, operations, legal, risk and security partners.
\n \n\n
\n
\n
\n
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"\n
\n
\n
You will join Data Privacy within Zopa’s Operational Risk and Compliance function. We are building a more sophisticated, risk-based approach to privacy: one that protects customers, enables responsible use of data and helps teams make clear decisions in the grey areas.
\n
\n
\n
As Senior Data Privacy Manager, you will be the senior first-line privacy lead across the business. You will line-manage a Data Privacy Associate and partner with Engineering, Technology, Operations, Legal, Risk and Information Security on high-impact product, data and operational questions.
\n
\n
#LI-JH1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
The engineering challenge
\n
\nOur Software Engineers don't just write code, they solve real financial problems for millions of customers. You'll work on distributed systems processing thousands of transactions daily, build resilient services that handle people's money, and create experiences that make traditionally complex financial products feel simple.
","id":"8ee00aac-59e0-49a4-afc5-2e8a33a0f665","lists":[{"text":"Your impact:","content":"\nYou love shipping great products, not just writing superb code\nAs an Engineer, you’re interested in the problem, not just the requirements\nYou feel comfortable in a fast-moving environment and are ambitious about the speed and quality of your code. We ship our code multiple times a week with the impact measured in the result for the customer, not lines of code\nAn advocate of test-driven development or, even better, behaviour-driven development. A strong commitment to quality is essential\nYou've worked on large scale distributed software systems that have proven scalability and complex topologies\nEnjoy talking to key stakeholders and understand and show passion for the business objectives of the company\nYou are comfortable with a fair bit of uncertainty, fast change, and love solving hard problems collaboratively\nYou are a team player who thrives working in an honest and friendly working atmosphere. We have a flat hierarchy and give you the opportunity to make a real impact\n"},{"text":"Your toolkit:","content":"\nYou'll work with Kotlin, Kafka, Kubernetes, Docker, AWS Aurora Postgres, and other modern technologies. If you haven't worked with all of these, we value skilled engineers with a willingness to learn.\nA product-focused engineering mindset\nExperience building distributed systems at scale\nTest-driven development practices\nComfort operating in uncertainty and rapid change\nCollaborative problem-solving skills\n"},{"text":"Our engineering culture:","content":"\nCustomer impact over unnecessary complexity\nTeam success over individual heroics\nOperational ownership, not just feature delivery\nContinuous improvement through honest feedback\n"},{"text":"Added bonus:","content":"\nExperience with fintech or banking is a plus, but we value problem-solvers from all backgrounds\n"}],"text":"Senior Java/Kotlin Software Engineer - London","country":"GB","workplaceType":"hybrid","opening":"Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"The engineering challenge
\n
\nOur Software Engineers don't just write code, they solve real financial problems for millions of customers. You'll work on distributed systems processing thousands of transactions daily, build resilient services that handle people's money, and create experiences that make traditionally complex financial products feel simple.
","descriptionBodyPlain":"The engineering challenge\n \nOur Software Engineers don't just write code, they solve real financial problems for millions of customers. You'll work on distributed systems processing thousands of transactions daily, build resilient services that handle people's money, and create experiences that make traditionally complex financial products feel simple.\n","hostedUrl":"https://jobs.lever.co/zopa/8ee00aac-59e0-49a4-afc5-2e8a33a0f665","applyUrl":"https://jobs.lever.co/zopa/8ee00aac-59e0-49a4-afc5-2e8a33a0f665/apply"},{"additionalPlain":"At Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.\nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n*Subject to having the right to work in the country of choice\n \nDiversity Statement\nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n","additional":"\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n
The team
\n
Our Brand Design and Creative team brings Zopa’s story to life across campaigns, performance marketing and owned channels. As our products and marketing grow, we’re looking for a Senior Motion Designer to help shape how the brand moves and make its value clear to customers.
\n
Reporting to the Head of Brand Design and Creative, you’ll work closely with our Senior Brand Designer and Senior Social Designer, alongside marketers, writers and specialist partners. You’ll own and evolve our existing motion language and build the tools that help the wider team use it well.
\n
This is a hands-on role across brand, campaign and marketing motion, with opportunities to collaborate with our product motion team where the experiences connect.
\n
\n\n
Own and evolve Zopa’s motion principles across typography, illustration, products and graphic devices.\nBring campaign ideas and storyboards to life, contributing motion thinking from the earliest concepts.\nCreate short-form motion for paid social and video, adapting hooks, messages and formats for testing.\nPartner with Performance Marketing to turn live learnings into the next round of creative.\nBuild useful templates, components and asset libraries that help colleagues and partners deliver consistently.\nMake complex products and customer benefits easy to understand through clear, engaging stories.\nProduce motion for web, CRM, social and launch communications, with care for accessibility and delivery requirements.\nBrief and review specialist production partners while maintaining Zopa’s motion standards.\nExplore AI-assisted workflows for ideas, iteration and production, applying your judgement to every output.\n\n"},{"text":"About you","content":"\n\n
Your portfolio shows deep motion expertise across brand, campaign and performance work for digital channels.\nAfter Effects is a core strength, with working experience of Figma, Adobe Creative Suite and video-editing workflows.\nFrom idea to final delivery, you can explain your contribution, make supporting design changes and lead the animation.\nPaid-social experience includes short-form video, testing, variants and platform adaptation.\nReusable systems are part of your practice: you have built templates or libraries that other people can use.\nCraft matters to you, from rhythm and timing to typography, sound, accessibility and finish.\nCreative choices come with clear reasoning, and you can brief partners and bring stakeholders with you.\nYou bring ideas early, work constructively with others and take responsibility for moving work forward.\nAI tools interest you, and you can explain where they add value and where human craft should lead.\n\n"},{"text":"Added bonus","content":"\n\n
Fintech, financial services or another complex product category is familiar territory.\nExperience with 3D, real-time or generative tools would broaden the team’s toolkit.\nHands-on AI production experience includes clear quality checks before work goes live.\nTime in an in-house studio alongside specialist agencies would be useful.\n\n"}],"text":"Senior Motion Designer","country":"GB","workplaceType":"hybrid","opening":"Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"\n
The team
\n
Our Brand Design and Creative team brings Zopa’s story to life across campaigns, performance marketing and owned channels. As our products and marketing grow, we’re looking for a Senior Motion Designer to help shape how the brand moves and make its value clear to customers.
\n
Reporting to the Head of Brand Design and Creative, you’ll work closely with our Senior Brand Designer and Senior Social Designer, alongside marketers, writers and specialist partners. You’ll own and evolve our existing motion language and build the tools that help the wider team use it well.
\n
This is a hands-on role across brand, campaign and marketing motion, with opportunities to collaborate with our product motion team where the experiences connect.
\n
#LI-AP1
\n
At Zopa we value flexible ways of working.
\n
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
\n
*Subject to having the right to work in the country of choice
\n
\n
Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
\n
Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
The Team
\n
\nCloud Infrastructure sits within Zopa’s Platform Tribe alongside DBA and DevX colleagues. We build the foundations that help engineering teams deliver reliable, secure products with confidence.
We are at the beginning of a meaningful transformation: moving from infrastructure that is primarily operated for teams towards a platform that engineers can increasingly use through clear, self-service capabilities.
This role will help shape the standards, guardrails and developer experience that make that possible.
","id":"33ed6dc4-4578-4737-8409-d843e7847aad","lists":[{"text":"A Day In The Life:","content":"\n
\n
\n
\n
\n- \n
Improve AWS, Kubernetes, Terraform, CI/CD, monitoring and operational patterns.
\n \n\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
Experience with logging and monitoring, networking and protocols, scripting, secrets management and service discovery.
\n \n\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
Experience with Honeycomb, OpenTelemetry, Prometheus, Splunk, including SLO-led practices.
\n \n\n
\n
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"The Team
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\nCloud Infrastructure sits within Zopa’s Platform Tribe alongside DBA and DevX colleagues. We build the foundations that help engineering teams deliver reliable, secure products with confidence.
We are at the beginning of a meaningful transformation: moving from infrastructure that is primarily operated for teams towards a platform that engineers can increasingly use through clear, self-service capabilities.
This role will help shape the standards, guardrails and developer experience that make that possible.
","descriptionBodyPlain":"The Team\n \nCloud Infrastructure sits within Zopa’s Platform Tribe alongside DBA and DevX colleagues. We build the foundations that help engineering teams deliver reliable, secure products with confidence. \n \nWe are at the beginning of a meaningful transformation: moving from infrastructure that is primarily operated for teams towards a platform that engineers can increasingly use through clear, self-service capabilities. \n \nThis role will help shape the standards, guardrails and developer experience that make that possible. \n","hostedUrl":"https://jobs.lever.co/zopa/33ed6dc4-4578-4737-8409-d843e7847aad","applyUrl":"https://jobs.lever.co/zopa/33ed6dc4-4578-4737-8409-d843e7847aad/apply"},{"additionalPlain":"At Zopa we value flexible ways of working.\nWe value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.\nYou'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.\n*Subject to having the right to work in the country of choice\n \nDiversity Statement\nZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. \n \nOur approach to AI in interviews\nAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. \nBecause of that, we want to be transparent about how we think about AI use during our hiring process. \nBehavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. \nTechnical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. \n","additional":"#LI-LK1
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At Zopa we value flexible ways of working.
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We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
\n
You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
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*Subject to having the right to work in the country of choice
\n
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Diversity Statement
\n
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
\n
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Our approach to AI in interviews
\n
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
\n
Because of that, we want to be transparent about how we think about AI use during our hiring process.
\n
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
\n
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
\n
Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
\n
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We are looking for a Senior Technical Accountant to join our growing Finance function, reporting to the Head of Technical Accounting. You’ll provide technical accounting support for ongoing business activities, new products and other initiatives, and play a key part in the Technical Accounting team’s work, from accounting policy assessments to horizon scanning, audit engagement and the annual report. Strong stakeholder management is key to this role.
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The demands on the Finance team are high as Zopa grows at pace, so you’ll need to build effective and influential relationships within Finance and the wider business. Our team are self-starting problem solvers who are agile and thrive on bringing past experiences and networks to a diverse range of challenges. You’ll be part of an impressive Zopa team, who are super collaborative and happy to roll their sleeves up and get involved in whatever needs doing to achieve their goals.
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Carry out technical accounting assessments for new transactions, products, significant contracts and other business initiatives, and draft clear accounting papers and memos.
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Play a key part in the Technical Accounting team’s ownership of the annual report and accounts, drafting parts of the report and coordinating other sections written by teams across Finance and the wider business, and helping to bring them together into the final report.
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Manage stakeholders effectively and work well with other Zopa teams, including Product, Legal, Treasury and Risk, building strong, influential relationships and giving clear, practical technical accounting advice.
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Carry out horizon scanning of new and proposed legislation, regulation and accounting standards that affect financial and corporate reporting, prepare impact assessments, and highlight high-impact or high-risk changes.
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A team player and problem solver. You’ll show great initiative to listen, analyse, research, investigate and provide solutions to problems relating to financial accounting and reporting.
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Technical knowledge of IFRS 9 (expected credit losses, EIR), hedge accounting (IFRS 9 and IAS 39), IFRS 2 (share-based payments), and IAS 38 (intangible assets).
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Our Story
\n
\nHello there. We’re Zopa.
\n
\nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
\nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
\n
\nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
","openingPlain":"Our Story\n \nHello there. We’re Zopa.\n \nWe started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! \n \nWe’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. \n \nIf you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife\n","descriptionBody":"\n
\n
We are looking for a Senior Technical Accountant to join our growing Finance function, reporting to the Head of Technical Accounting. You’ll provide technical accounting support for ongoing business activities, new products and other initiatives, and play a key part in the Technical Accounting team’s work, from accounting policy assessments to horizon scanning, audit engagement and the annual report. Strong stakeholder management is key to this role.
\n
\n
\n
The demands on the Finance team are high as Zopa grows at pace, so you’ll need to build effective and influential relationships within Finance and the wider business. Our team are self-starting problem solvers who are agile and thrive on bringing past experiences and networks to a diverse range of challenges. You’ll be part of an impressive Zopa team, who are super collaborative and happy to roll their sleeves up and get involved in whatever needs doing to achieve their goals.
\n
\n