[{"additionalPlain":"Equal Opportunity\nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success. \n","additional":"<p><strong><span data-contrast=\"auto\"><span data-ccp-parastyle=\"heading 3\">Equal Opportunity</span></span></strong></p>\n<p><span data-contrast=\"auto\">Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">&nbsp;</span></p>","categories":{"commitment":"Full-time","department":"Matrix India","location":"Mumbai","team":"Business Operations","allLocations":["Mumbai"]},"createdAt":1780314552722,"descriptionPlain":"About us\n \nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.  \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025. \n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including: \nTachyon, our cloud-native banking stack built for population-scale systems \n\n\n","description":"<div>\n<div><strong><span data-ccp-parastyle=\"heading 3\">About us</span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:278}\"><br></span></strong></div>\n<div>&nbsp;</div>\n<div><span data-contrast=\"auto\">Build the future of banking.</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\"><br></span></div>\n<div>&nbsp;</div>\n<div><a rel=\"noreferrer noopener\" href=\"https://www.zeta.tech/in/\"><span data-ccp-charstyle=\"Hyperlink\">Zeta</span></a><span data-contrast=\"auto\">&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span data-contrast=\"auto\">Our impact runs at real-world scale. Today, </span><span data-contrast=\"auto\">over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+&nbsp;Zetanauts</span><span data-contrast=\"auto\">&nbsp;across India, the US, EMEA, and Asia. Backed by</span><span data-contrast=\"auto\">&nbsp;SoftBank Vision Fund, Mastercard</span><span data-contrast=\"auto\">, and other reputed strategic investors, we reached a valuation of&nbsp;</span><span data-contrast=\"auto\">$2 billion</span><span data-contrast=\"auto\">&nbsp;in 2025.</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span data-contrast=\"auto\">Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">&nbsp;</span></div>\n<div>\n<ol start=\"1\" role=\"list\" style=\"list-style-type: decimal;\">\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\"><span data-contrast=\"auto\">Tachyon</span><span data-contrast=\"auto\">, our cloud-native banking stack built for population-scale systems</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol start=\"2\" role=\"list\" style=\"list-style-type: decimal;\">\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\"><span data-contrast=\"auto\">Cipher</span><span data-contrast=\"auto\">, our unified authentication platform for secure, high-volume banking environments</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol start=\"3\" role=\"list\" style=\"list-style-type: decimal;\">\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\" role=\"listitem\"><span data-contrast=\"auto\">Digital Credit as a Service</span><span data-contrast=\"auto\">, enabling banks to launch credit lines on UPI</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol start=\"4\" role=\"list\" style=\"list-style-type: decimal;\">\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\" role=\"listitem\"><span data-contrast=\"auto\">Elena</span><span data-contrast=\"auto\">, our intelligent and conversational AI platform for banking</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol start=\"5\" role=\"list\" style=\"list-style-type: decimal;\">\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\" role=\"listitem\"><span data-contrast=\"auto\">Pixel</span><span data-contrast=\"auto\">, India’s first digital-native credit card, launched in partnership with&nbsp;</span><span data-contrast=\"auto\">HDFC Bank</span><span data-contrast=\"auto\">, for whom we also revamped their&nbsp;</span><span data-contrast=\"auto\">PayZapp&nbsp;</span><span data-contrast=\"auto\">mobile app: Winner of the&nbsp;</span><span data-contrast=\"auto\">Celent&nbsp;Model Bank Award for Payments Innovation 2024</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol start=\"6\" role=\"list\" style=\"list-style-type: decimal;\">\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\" role=\"listitem\"><span data-contrast=\"auto\">Sparrow</span><span data-contrast=\"auto\">, the leading card experience for non-prime cardholders in the US</span>&nbsp;<br><span data-contrast=\"auto\">…and more across cards, payments, lending, and core banking.</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">&nbsp;</span></li>\n</ol>\n</div>\n<div><span data-contrast=\"auto\">We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;</span><span data-contrast=\"auto\">Great Place to Work</span><span data-contrast=\"auto\">.</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span data-contrast=\"auto\">If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span data-contrast=\"auto\">If you would like to learn more about how we have grown and evolved over the years, </span><a rel=\"noreferrer noopener\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\"><span data-ccp-charstyle=\"Hyperlink\">watch our journey here</span></a><span data-contrast=\"auto\">. You can also explore&nbsp;</span><a rel=\"noreferrer noopener\" href=\"https://www.zeta.tech/in/\"><span data-ccp-charstyle=\"Hyperlink\">our website</span></a><span data-contrast=\"auto\">&nbsp;and follow us on&nbsp;</span><a rel=\"noreferrer noopener\" href=\"https://www.linkedin.com/company/zetasuite/\"><span data-ccp-charstyle=\"Hyperlink\">LinkedIn</span></a><span data-contrast=\"auto\">,&nbsp;</span><a rel=\"noreferrer noopener\" href=\"https://www.instagram.com/lifeatzeta\"><span data-ccp-charstyle=\"Hyperlink\">Instagram,</span></a><span data-contrast=\"auto\">&nbsp;</span><a rel=\"noreferrer noopener\" href=\"https://www.youtube.com/@Zetasuite\"><span data-ccp-charstyle=\"Hyperlink\">YouTube</span></a><span data-contrast=\"auto\">, and&nbsp;</span><a rel=\"noreferrer noopener\" href=\"https://x.com/zetasuite?lang=en\"><span data-ccp-charstyle=\"Hyperlink\">X</span></a><span data-contrast=\"auto\">.</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">&nbsp;</span></div>\n</div>","id":"9091625e-560b-4c35-81c3-98d262af4407","lists":[{"text":"About the Role","content":"<div>We are looking for Operations Analysts to support the operational management of the Lumen credit card program. The role involves handling critical payment operations activities including disputes, reconciliation, settlements, reporting, and operational monitoring to ensure smooth day-to-day program execution.</div>\n<div>&nbsp;</div>\n<div>The candidate should possess strong analytical skills, operational understanding, attention to detail, and the ability to work in a fast-paced fintech/payments environment.</div>"},{"text":"Responsibilities","content":"<div><strong>Dispute Operations:</strong>\n<ul type=\"disc\">\n<li>Handle dispute processing activities across chargeback lifecycle stages</li>\n<li>Monitor dispute queues and ensure SLA adherence</li>\n<li>Coordinate with internal and external stakeholders for resolution tracking</li>\n<li>Maintain dispute reports and operational trackers</li>\n\n<strong>Settlement &amp; Reconciliation:</strong>\n<ul type=\"disc\">\n<li>Perform daily settlement reconciliation activities</li>\n<li>Validate settlement reports and identify reconciliation breaks</li>\n<li>Support repayment reconciliation and transaction validations</li>\n<li>Coordinate with finance and partner teams for issue resolution</li>\n\n<strong>GL &amp; Operational Support:</strong>\n<ul type=\"disc\">\n<li>Assist in GL accounting support activities</li>\n<li>Perform operational validations and reporting</li>\n<li>Support audit, compliance, and operational governance requirements</li>\n<li>Monitor operational exceptions and escalate issues proactively</li>\n\n<strong>Compliance &amp; Reporting:</strong>\n<ul type=\"disc\">\n<li>Maintain operational MIS and reporting dashboards</li>\n<li>Ensure adherence to defined SOPs and process controls</li>\n\n</ul></ul></ul></ul></div>"},{"text":"Skills","content":"<div><strong>Required Skills:</strong>\n<ul type=\"disc\">\n<li>Strong analytical and problem-solving skills</li>\n<li>Good understanding of payment operations and reconciliation processes</li>\n<li>Proficiency in Excel and reporting</li>\n<li>Good communication and stakeholder management skills</li>\n<li>Ability to manage operational tasks with high accuracy and attention to detail</li>\n\n<strong>Preferred Skills:</strong>\n<ul type=\"disc\">\n<li>Experience in card operations, disputes, settlements, or reconciliation</li>\n<li>Exposure to Mastercard/Visa operations is an added advantage</li>\n<li>Familiarity with fintech/payment processing environments</li>\n\n</ul></ul></div>"},{"text":"Experience and Qualification","content":"<div>&nbsp;</div>\n<ul type=\"disc\">\n<li>L1 (Associate): 1-3 years of relevant operations experience</li>\n<li>L2 (Sr. Associate): 3-5 years of relevant operations experience</li>\n<li>Bachelor’s degree in commerce, finance, business administration, or related field.</li>\n</ul>"}],"text":"Associate / Sr. Associate - Credit card Operations","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<div><strong><span data-ccp-parastyle=\"heading 3\">About us</span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:278}\"><br></span></strong></div>\n<div>&nbsp;</div>\n<div><span xml:lang=\"EN-GB\" data-contrast=\"auto\">Build the future of banking.</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\"><br></span></div>\n<div>&nbsp;</div>\n<div><a href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-ccp-charstyle=\"Hyperlink\">Zeta</span></a><span xml:lang=\"EN-GB\" data-contrast=\"auto\">&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span xml:lang=\"EN-GB\" data-contrast=\"auto\">Our impact runs at real-world scale. Today, </span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+&nbsp;Zetanauts</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">&nbsp;across India, the US, EMEA, and Asia. Backed by</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">&nbsp;SoftBank Vision Fund, Mastercard</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">, and other reputed strategic investors, we reached a valuation of&nbsp;</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">$2 billion</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">&nbsp;in 2025.</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span xml:lang=\"EN-GB\" data-contrast=\"auto\">Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">&nbsp;</span></div>\n<div>\n<ol style=\"list-style-type: decimal;\" role=\"list\" start=\"1\">\n<li role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-listid=\"1\" data-font=\"Aptos\" data-leveltext=\"%1.\" aria-setsize=\"-1\"><span xml:lang=\"EN-GB\" data-contrast=\"auto\">Tachyon</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">, our cloud-native banking stack built for population-scale systems</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol style=\"list-style-type: decimal;\" role=\"list\" start=\"2\">\n<li role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-listid=\"1\" data-font=\"Aptos\" data-leveltext=\"%1.\" aria-setsize=\"-1\"><span xml:lang=\"EN-GB\" data-contrast=\"auto\">Cipher</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">, our unified authentication platform for secure, high-volume banking environments</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol style=\"list-style-type: decimal;\" role=\"list\" start=\"3\">\n<li role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-listid=\"1\" data-font=\"Aptos\" data-leveltext=\"%1.\" aria-setsize=\"-1\"><span xml:lang=\"EN-GB\" data-contrast=\"auto\">Digital Credit as a Service</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">, enabling banks to launch credit lines on UPI</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol style=\"list-style-type: decimal;\" role=\"list\" start=\"4\">\n<li role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-listid=\"1\" data-font=\"Aptos\" data-leveltext=\"%1.\" aria-setsize=\"-1\"><span xml:lang=\"EN-GB\" data-contrast=\"auto\">Elena</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">, our intelligent and conversational AI platform for banking</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol style=\"list-style-type: decimal;\" role=\"list\" start=\"5\">\n<li role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-listid=\"1\" data-font=\"Aptos\" data-leveltext=\"%1.\" aria-setsize=\"-1\"><span xml:lang=\"EN-GB\" data-contrast=\"auto\">Pixel</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">, India&rsquo;s first digital-native credit card, launched in partnership with&nbsp;</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">HDFC Bank</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">, for whom we also revamped their&nbsp;</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">PayZapp&nbsp;</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">mobile app: Winner of the&nbsp;</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">Celent&nbsp;Model Bank Award for Payments Innovation 2024</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol style=\"list-style-type: decimal;\" role=\"list\" start=\"6\">\n<li role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-listid=\"1\" data-font=\"Aptos\" data-leveltext=\"%1.\" aria-setsize=\"-1\"><span xml:lang=\"EN-GB\" data-contrast=\"auto\">Sparrow</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">, the leading card experience for non-prime cardholders in the US</span>&nbsp;<br><span xml:lang=\"EN-GB\" data-contrast=\"auto\">&hellip;and more across cards, payments, lending, and core banking.</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">&nbsp;</span></li>\n</ol>\n</div>\n<div><span xml:lang=\"EN-GB\" data-contrast=\"auto\">We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">Great Place to Work</span><span xml:lang=\"EN-GB\" data-contrast=\"auto\">.</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span xml:lang=\"EN-GB\" data-contrast=\"auto\">If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span xml:lang=\"EN-GB\" data-contrast=\"auto\">If you would like to learn more about how we have grown and evolved over the years, </span><a href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-ccp-charstyle=\"Hyperlink\">watch our journey here</span></a><span xml:lang=\"EN-GB\" data-contrast=\"auto\">. You can also explore&nbsp;</span><a href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-ccp-charstyle=\"Hyperlink\">our website</span></a><span xml:lang=\"EN-GB\" data-contrast=\"auto\">&nbsp;and follow us on&nbsp;</span><a href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-ccp-charstyle=\"Hyperlink\">LinkedIn</span></a><span xml:lang=\"EN-GB\" data-contrast=\"auto\">,&nbsp;</span><a href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-ccp-charstyle=\"Hyperlink\">Instagram,</span></a><span xml:lang=\"EN-US\" data-contrast=\"auto\">&nbsp;</span><a href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-ccp-charstyle=\"Hyperlink\">YouTube</span></a><span xml:lang=\"EN-GB\" data-contrast=\"auto\">, and&nbsp;</span><a href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-ccp-charstyle=\"Hyperlink\">X</span></a><span xml:lang=\"EN-GB\" data-contrast=\"auto\">.</span><span data-ccp-props=\"{&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">&nbsp;</span></div>\n</div>","descriptionBodyPlain":"About us\n \nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.  \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025. \n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including: \nTachyon, our cloud-native banking stack built for population-scale systems \n\n\n","hostedUrl":"https://jobs.lever.co/zeta/9091625e-560b-4c35-81c3-98d262af4407","applyUrl":"https://jobs.lever.co/zeta/9091625e-560b-4c35-81c3-98d262af4407/apply"},{"additionalPlain":"Equal Opportunity\n \nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success\n","additional":"<div><strong style=\"font-size: 12pt;\">Equal Opportunity</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 12pt;\">Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success</span></div>","categories":{"commitment":"Full-time","department":"Meridian","location":"Bangalore - EC","team":"Product Management","allLocations":["Bangalore - EC"]},"createdAt":1776846179618,"descriptionPlain":"Build the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.\nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US…and more across cards, payments, lending, and core banking.\nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \nAbout the Role\nAs an Associate Director - Product, you will report into our Vice President, and lead a team of Growth focused Product Managers, Designers and Analysts working alongside rockstar engineers, leveraging data-driven strategies, experimental marketing initiatives, and scalable growth solutions to accelerate Acquisition, Revenue, Engagement and Retention for consumer-focused deposit and lending products.\n","description":"<div>\n<p><strong>Build the future of banking.</strong></p>\n<p><a aria-label=\"Link Zeta\" rel=\"noreferrer noopener\" href=\"https://www.zeta.tech/in/\" title=\"https://www.zeta.tech/in/\" id=\"menur1avi\"><strong><span style=\"text-decoration: underline;\">Zeta</span></strong></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.</p>\n<p>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</p>\n<p>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</p>\n<p><strong>1. Tachyon</strong>, our cloud-native banking stack built for population-scale systems</p>\n<p><strong>2. Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</p>\n<p><strong>3. Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</p>\n<p><strong>4. Elena</strong>, our intelligent and conversational AI platform for banking</p>\n<p><strong>5. Pixel</strong>, India’s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></p>\n<p><strong>6. Sparrow</strong>, the leading card experience for non-prime cardholders in the US…and more across cards, payments, lending, and core banking.</p>\n<p>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>.</p>\n<p><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></p>\n<p>If you would like to learn more about how we have grown and evolved over the years, <a aria-label=\"Link watch our journey here\" rel=\"noreferrer noopener\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" title=\"https://www.youtube.com/watch?v=q8rzctbrzw8\" id=\"menur1avk\"><strong><span style=\"text-decoration: underline;\">watch our journey here</span></strong></a>. You can also explore <a aria-label=\"Link our website\" rel=\"noreferrer noopener\" href=\"https://www.zeta.tech/in/\" title=\"https://www.zeta.tech/in/\" id=\"menur1avm\"><strong><span style=\"text-decoration: underline;\">our website</span></strong></a> and follow us on <a aria-label=\"Link LinkedIn\" rel=\"noreferrer noopener\" href=\"https://www.linkedin.com/company/zetasuite/\" title=\"https://www.linkedin.com/company/zetasuite/\" id=\"menur1avo\"><strong><span style=\"text-decoration: underline;\">LinkedIn</span></strong></a><strong>, </strong><a aria-label=\"Link Instagram,\" rel=\"noreferrer noopener\" href=\"https://www.instagram.com/lifeatzeta\" title=\"https://www.instagram.com/lifeatzeta\" id=\"menur1avq\"><strong><span style=\"text-decoration: underline;\">Instagram,</span></strong></a><a aria-label=\"Link YouTube\" rel=\"noreferrer noopener\" href=\"https://www.youtube.com/@Zetasuite\" title=\"https://www.youtube.com/@zetasuite\" id=\"menur1avs\"><strong><span style=\"text-decoration: underline;\">YouTube</span></strong></a><strong>, and </strong><a aria-label=\"Link X\" rel=\"noreferrer noopener\" href=\"https://x.com/zetasuite?lang=en\" title=\"https://x.com/zetasuite?lang=en\" id=\"menur1avu\"><strong><span style=\"text-decoration: underline;\">X</span></strong></a><strong>.</strong></p>\n</div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 12pt;\">About the Role</strong></div>\n<div>As an Associate Director - Product, you will report into our Vice President, and lead a team of Growth focused Product Managers, Designers and Analysts working alongside rockstar engineers, leveraging data-driven strategies, experimental marketing initiatives, and scalable growth solutions to accelerate Acquisition, Revenue, Engagement and Retention for consumer-focused deposit and lending products.</div>","id":"9794ea23-3af6-4c29-b930-0bbbc5e1ff4d","lists":[{"text":"Responsibilities","content":"\n<li>\n<p data-renderer-start-pos=\"496\" data-local-id=\"3fd92f248733\"><strong data-renderer-mark=\"true\">Strategy</strong> - Determine the highest-priority KPIs that we can and should improve</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"577\" data-local-id=\"07c4a147b550\"><strong data-renderer-mark=\"true\">Measurement - </strong>Leverage Product Analytics Platforms (Mixpanel, Amplitude etc) and Data Analytics Platforms (Metabase, Superset) for measuring KPIs, Output metrics and Input metrics across Acquisition, Activation, Revenue, Retention, Engagement</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"823\" data-local-id=\"17ec540d174d\"><strong data-renderer-mark=\"true\">Analysis</strong> - Conduct in-depth user segmentation and behavioral analysis to uncover actionable insights for acquiring, retaining, and monetizing users</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"974\" data-local-id=\"7441a42babd9\"><strong data-renderer-mark=\"true\">Ideation</strong> - Come up creative ideas representing highest impact, lowest effort experiments that will meaningfully improve these KPIs</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"1108\" data-local-id=\"2c68501fbdfa\"><strong data-renderer-mark=\"true\">Rapid Experimentation</strong> - Work with the team to Design, launch, and iterate on growth experiments, including A/B tests, multi-variant testing, and rapid prototyping of new product features. Implement advanced analytics and attribution models to measure the ROI of growth activities and refine strategies.</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"1414\" data-local-id=\"b5ca0386e094\"><strong data-renderer-mark=\"true\">UX and Copy - </strong>Drive the creation of delightful, intuitive and engaging user interfaces and copy to ensure maximum engagement and funnel conversion</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"1564\" data-local-id=\"0385cd0b3d51\"><strong data-renderer-mark=\"true\">Business Development</strong> - Lead partnership initiatives with relevant BD partners to foster growth</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"1662\" data-local-id=\"d54017120bfe\"><strong data-renderer-mark=\"true\">Leadership - </strong>Lead and mentor a team of product managers, designers, data analysts, and program managers. Optimize team efficiency and output</p>\n</li>\n"},{"text":"Skills","content":"\n<li>\n<p data-renderer-start-pos=\"1816\" data-local-id=\"e443ab7442cb\">In depth understanding and knowledge of Statistics, Analytics, Business Intelligence, SQL, Product Analytics platforms</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"1938\" data-local-id=\"985e969fa6f0\">Ability to interpret complex data sets and derive actionable insights</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2011\" data-local-id=\"a0b734316c19\">Expertise in growth hacking methodologies, frameworks, and tools, with a proven track record of delivering measurable growth outcomes.</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2149\" data-local-id=\"d61f9734782b\">Deep understanding of consumer behavior, segmentation, and customer journeys.</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2230\" data-local-id=\"8bb938d223b4\">Experience designing and conducting A/B tests, multivariate tests, and other experimental approaches.</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2335\" data-local-id=\"38ca57d8ce86\">In depth understanding and knowledge of technology platforms and their capabilities for IOS, Android and Web development</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2459\" data-local-id=\"e9e751a90ea9\">Keen eye for design and aesthetics</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2497\" data-local-id=\"efd1be6ee8ea\">Excellent UX and copywriting skills</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2536\" data-local-id=\"e3babc1d5b71\">Excellent written and verbal communication skills</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2589\" data-local-id=\"073e109e8d00\">Experience in conducting user research</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2631\" data-local-id=\"2b4723067c5b\">Meticulous in program management processes</p>\n</li>\n"},{"text":"Experience and Qualifications","content":"\n<li>\n<p data-renderer-start-pos=\"2708\" data-local-id=\"a2d867d56965\">8 to 14 years in Growth Hacking / Growth Marketing on a consumer product, with at least 1 –3 years in a leadership capacity, preferably at a fintech</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2860\" data-local-id=\"cb32de45797e\">Software engineering/technical background</p>\n</li>\n"}],"text":"Associate Director - Product","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<p><strong>Build the future of banking.</strong></p>\n<p><a id=\"menur1avi\" title=\"https://www.zeta.tech/in/\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link Zeta\"><strong><span style=\"text-decoration: underline;\">Zeta</span></strong></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.</p>\n<p>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</p>\n<p>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</p>\n<p><strong>1. Tachyon</strong>, our cloud-native banking stack built for population-scale systems</p>\n<p><strong>2. Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</p>\n<p><strong>3. Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</p>\n<p><strong>4. Elena</strong>, our intelligent and conversational AI platform for banking</p>\n<p><strong>5. Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></p>\n<p><strong>6. Sparrow</strong>, the leading card experience for non-prime cardholders in the US&hellip;and more across cards, payments, lending, and core banking.</p>\n<p>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>.</p>\n<p><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></p>\n<p>If you would like to learn more about how we have grown and evolved over the years, <a id=\"menur1avk\" title=\"https://www.youtube.com/watch?v=q8rzctbrzw8\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link watch our journey here\"><strong><span style=\"text-decoration: underline;\">watch our journey here</span></strong></a>. You can also explore <a id=\"menur1avm\" title=\"https://www.zeta.tech/in/\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link our website\"><strong><span style=\"text-decoration: underline;\">our website</span></strong></a> and follow us on <a id=\"menur1avo\" title=\"https://www.linkedin.com/company/zetasuite/\" href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link LinkedIn\"><strong><span style=\"text-decoration: underline;\">LinkedIn</span></strong></a><strong>, </strong><a id=\"menur1avq\" title=\"https://www.instagram.com/lifeatzeta\" href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link Instagram,\"><strong><span style=\"text-decoration: underline;\">Instagram,</span></strong></a><a id=\"menur1avs\" title=\"https://www.youtube.com/@zetasuite\" href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link YouTube\"><strong><span style=\"text-decoration: underline;\">YouTube</span></strong></a><strong>, and </strong><a id=\"menur1avu\" title=\"https://x.com/zetasuite?lang=en\" href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link X\"><strong><span style=\"text-decoration: underline;\">X</span></strong></a><strong>.</strong></p>\n</div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 12pt;\">About the Role</strong></div>\n<div>As an Associate Director - Product, you will report into our Vice President, and lead a team of Growth focused Product Managers, Designers and Analysts working alongside rockstar engineers, leveraging data-driven strategies, experimental marketing initiatives, and scalable growth solutions to accelerate Acquisition, Revenue, Engagement and Retention for consumer-focused deposit and lending products.</div>","descriptionBodyPlain":"Build the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.\nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US…and more across cards, payments, lending, and core banking.\nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \nAbout the Role\nAs an Associate Director - Product, you will report into our Vice President, and lead a team of Growth focused Product Managers, Designers and Analysts working alongside rockstar engineers, leveraging data-driven strategies, experimental marketing initiatives, and scalable growth solutions to accelerate Acquisition, Revenue, Engagement and Retention for consumer-focused deposit and lending products.\n","hostedUrl":"https://jobs.lever.co/zeta/9794ea23-3af6-4c29-b930-0bbbc5e1ff4d","applyUrl":"https://jobs.lever.co/zeta/9794ea23-3af6-4c29-b930-0bbbc5e1ff4d/apply"},{"additionalPlain":"Equal Opportunity\n\nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success\n","additional":"<div><strong>Equal Opportunity</strong></div>\n<div>&nbsp;</div>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success</div>","categories":{"commitment":"Full-time","department":"CTO Office","location":"Basking Ridge, New Jersey","team":"Engineering","allLocations":["Basking Ridge, New Jersey"]},"createdAt":1779459776085,"descriptionPlain":"About Zeta\n\nZeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.\nOur flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.\nZeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.\n\nZeta has over 1,700+ employees across the US, EMEA, and Asia, with 70%+ roles in R&D. Backed by SoftBank, Mastercard, and other investors, we raised $330M at a $2B valuation in 2025. \n\nLearn more @ www.zeta.tech, careers.zeta.tech, Linkedin, Twitter\\\n\nAbout the Role\n\nAs a Data Engineer II, you will play a crucial role in developing, optimizing, and managing several large data lakes and data warehouses, comprising data from multiple disparate sources.\n","description":"<div>\n<div data-qa=\"job-description\">\n<div>\n<div><strong>About us:</strong></div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\">Zeta</a>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today,&nbsp;<strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong>&nbsp;across India, the US, EMEA, and Asia. Backed by<strong>&nbsp;SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of&nbsp;<strong>$2 billion</strong>&nbsp;in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>&nbsp;</div>\n<div>1.<strong>&nbsp;Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2.&nbsp;<strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3.<strong>&nbsp;Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4.&nbsp;<strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5.<strong>&nbsp;Pixel</strong>, India’s first digital-native credit card, launched in partnership with&nbsp;<strong>HDFC Bank</strong>, for whom we also revamped their&nbsp;<strong>PayZapp&nbsp;</strong>mobile app: Winner of the&nbsp;<strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6.<strong>&nbsp;Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>…and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;<strong>Great Place to Work</strong><a rel=\"noopener noreferrer\" href=\"http://work.if/\">.</a></div>\n<div>&nbsp;</div>\n<div><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>If you would like to learn more about how we have grown and evolved over the years,&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\"><strong>watch our journey here</strong></a>. You can also explore&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\"><strong>our website</strong></a>&nbsp;and follow us on&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\"><strong>LinkedIn</strong></a><strong>,&nbsp;</strong><a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\"><strong>Instagram,</strong></a>&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\"><strong>YouTube</strong></a><strong>, and&nbsp;</strong><a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\"><strong>X</strong></a><strong>.</strong></div>\n</div>\n</div>\n</div>\n<div>&nbsp;</div>\n<div><strong>About the Role</strong></div>\n<div>&nbsp;</div>\n<div>As a Data Engineer II, you will play a crucial role in developing, optimizing, and managing several large data lakes and data warehouses, comprising data from multiple disparate sources.</div>","id":"c7c7d877-199a-461f-a70b-c4cd1741277a","lists":[{"text":"Responsibilities","content":"\n<li><strong>Data Pipeline Operations</strong></li>\n<li>Design, build, and maintain robust and scalable data pipelines to ingest, transform, and deliver structured and unstructured data from multiple sources.</li>\n<li>Ensure high-quality data by implementing monitoring, validation, and error-handling processes.</li>\n<li><strong>Platform Engineering &amp; Optimization</strong></li>\n<li>Create and update data models to represent the structure of the data.</li>\n<li>Design, implement, and maintain database systems. Optimize database performance and ensure data integrity. Troubleshoot and resolve database issues.</li>\n<li>Build and manage data warehouses for storage and analysis of large datasets.</li>\n<li>Collaborate on data modeling, schema design, and performance optimization for large-scale datasets.</li>\n<li><strong>Data Quality and Governance: </strong>Implement and enforce data quality standards. Contribute to data governance processes and policies.</li>\n<li><strong>Scripting and Programming: </strong>Develop and automate data processes through programming languages (e.g., Python, Java, SQL). Implement data validation scripts and error handling mechanisms.</li>\n<li><strong>Version Control: </strong>Use version control systems (e.g., Git) to manage codebase changes for data pipelines.</li>\n<li><strong>Monitoring and Optimization: </strong>Implement monitoring solutions to track the performance and health of data systems. Optimize data processes for efficiency and scalability.</li>\n<li><strong>Cloud Platforms: </strong>Work with cloud platforms (e.g., AWS, Azure, GCP) to deploy and manage data infrastructure. Utilize cloud-based services for data storage, processing, and analytics.</li>\n<li><strong>Security: </strong>Implement and adhere to data security best practices. Ensure compliance with data protection regulations.</li>\n<li><strong>Troubleshooting and Support: </strong>Provide support for data-related issues and participate in root cause analysis.</li>\n"},{"text":"Skills","content":"\n<li>Expertise in data modeling, database design, and data warehousing. Proficient in SQL and programming languages such as Python, Java, or Scala.</li>\n<li>Cloud-native architecture expertise (AWS, GCP, or Azure), including containerization (Docker, Kubernetes) and infrastructure-as-code (Terraform, CloudFormation).</li>\n"},{"text":"Experience and Qualifications","content":"\n<li>Bachelor’s/Master’s degree in engineering (computer science, information systems) with 3-5 years of experience in data engineering, BI engineering, and data warehouse development.</li>\n<li>Excellent command on SQL and one or more programming languages, preferably Python or Java.</li>\n<li>Knowledge of Flink, Airflow, Apache Spark, DBT (good to have), Athena / Presto</li>\n<li>Experience working with Kubernetes.</li>\n"}],"text":"Data Engineer II","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<div data-qa=\"job-description\">\n<div>\n<div><strong>About us:</strong></div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div><a href=\"https://www.zeta.tech/in/\" rel=\"noopener noreferrer\">Zeta</a>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today,&nbsp;<strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong>&nbsp;across India, the US, EMEA, and Asia. Backed by<strong>&nbsp;SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of&nbsp;<strong>$2 billion</strong>&nbsp;in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>&nbsp;</div>\n<div>1.<strong>&nbsp;Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2.&nbsp;<strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3.<strong>&nbsp;Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4.&nbsp;<strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5.<strong>&nbsp;Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with&nbsp;<strong>HDFC Bank</strong>, for whom we also revamped their&nbsp;<strong>PayZapp&nbsp;</strong>mobile app: Winner of the&nbsp;<strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6.<strong>&nbsp;Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>&hellip;and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;<strong>Great Place to Work</strong><a href=\"http://work.if/\" rel=\"noopener noreferrer\">.</a></div>\n<div>&nbsp;</div>\n<div><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>If you would like to learn more about how we have grown and evolved over the years,&nbsp;<a href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" rel=\"noopener noreferrer\"><strong>watch our journey here</strong></a>. You can also explore&nbsp;<a href=\"https://www.zeta.tech/in/\" rel=\"noopener noreferrer\"><strong>our website</strong></a>&nbsp;and follow us on&nbsp;<a href=\"https://www.linkedin.com/company/zetasuite/\" rel=\"noopener noreferrer\"><strong>LinkedIn</strong></a><strong>,&nbsp;</strong><a href=\"https://www.instagram.com/lifeatzeta\" rel=\"noopener noreferrer\"><strong>Instagram,</strong></a>&nbsp;<a href=\"https://www.youtube.com/@Zetasuite\" rel=\"noopener noreferrer\"><strong>YouTube</strong></a><strong>, and&nbsp;</strong><a href=\"https://x.com/zetasuite?lang=en\" rel=\"noopener noreferrer\"><strong>X</strong></a><strong>.</strong></div>\n</div>\n</div>\n</div>\n<div>&nbsp;</div>\n<div><strong>About the Role</strong></div>\n<div>&nbsp;</div>\n<div>As a Data Engineer II, you will play a crucial role in developing, optimizing, and managing several large data lakes and data warehouses, comprising data from multiple disparate sources.</div>","descriptionBodyPlain":"About Zeta\n\nZeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.\nOur flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.\nZeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.\n\nZeta has over 1,700+ employees across the US, EMEA, and Asia, with 70%+ roles in R&D. Backed by SoftBank, Mastercard, and other investors, we raised $330M at a $2B valuation in 2025. \n\nLearn more @ www.zeta.tech, careers.zeta.tech, Linkedin, Twitter\\\n\nAbout the Role\n\nAs a Data Engineer II, you will play a crucial role in developing, optimizing, and managing several large data lakes and data warehouses, comprising data from multiple disparate sources.\n","hostedUrl":"https://jobs.lever.co/zeta/c7c7d877-199a-461f-a70b-c4cd1741277a","applyUrl":"https://jobs.lever.co/zeta/c7c7d877-199a-461f-a70b-c4cd1741277a/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"CTO Office","location":"Basking Ridge, New Jersey","team":"Engineering","allLocations":["Basking Ridge, New Jersey"]},"createdAt":1764220633057,"descriptionPlain":"About us:\nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n \n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram, YouTube, and X.\n\nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n \nAbout the Role:\nAs a Data Reliability Engineer II, you will play a crucial role in developing, optimizing, and managing several large data lakes and data warehouses, comprising data from multiple disparate sources.\n","description":"<div style=\"text-align: justify;\">\n<div data-qa=\"job-description\">\n<div>\n<div><strong>About us:</strong></div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div style=\"text-align: justify;\"><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\"><span style=\"box-sizing: border-box; text-decoration: underline;\">Zeta</span></a>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">Our impact runs at real-world scale. Today,&nbsp;<strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong>&nbsp;across India, the US, EMEA, and Asia. Backed by<strong>&nbsp;SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of&nbsp;<strong>$2 billion</strong>&nbsp;in 2025.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">1.<strong>&nbsp;Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div style=\"text-align: justify;\">2.&nbsp;<strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div style=\"text-align: justify;\">3.<strong>&nbsp;Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div style=\"text-align: justify;\">4.&nbsp;<strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div style=\"text-align: justify;\">5.<strong>&nbsp;Pixel</strong>, India’s first digital-native credit card, launched in partnership with&nbsp;<strong>HDFC Bank</strong>, for whom we also revamped their&nbsp;<strong>PayZapp&nbsp;</strong>mobile app: Winner of the&nbsp;<strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div style=\"text-align: justify;\">6.<strong>&nbsp;Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div style=\"text-align: justify;\">…and more across cards, payments, lending, and core banking.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;<strong>Great Place to Work</strong><a rel=\"noopener noreferrer\" href=\"http://work.if/\">.</a></div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\"><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div style=\"text-align: justify;\">If you would like to learn more about how we have grown and evolved over the years,&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\"><strong>watch our journey here</strong></a>. You can also explore&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\"><strong>our website</strong></a>&nbsp;and follow us on&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\"><strong>LinkedIn</strong></a><strong>,&nbsp;</strong><a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\"><strong>Instagram,</strong></a>&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\"><strong>YouTube</strong></a><strong>, and&nbsp;</strong><a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\"><strong>X</strong></a><strong>.</strong></div>\n</div>\n</div>\n<strong><br></strong></div>\n<div style=\"text-align: justify;\">Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\"><strong>About the Role:</strong></div>\n<div style=\"text-align: justify;\">As a Data Reliability Engineer II, you will play a crucial role in developing, optimizing, and managing several large data lakes and data warehouses, comprising data from multiple disparate sources.</div>","id":"f2cd9c9e-d050-446e-8b3d-d86de60cb093","lists":[{"text":"Responsibilities:","content":"<div>\n\n<li style=\"text-align: justify;\">Proactively monitor PostgreSQL RDS instances for performance, availability, and resource utilization (CPU, memory, storage, connections) using established monitoring tools (e.g., CloudWatch, Prometheus).&nbsp;</li>\n<li style=\"text-align: justify;\">Assist in identifying performance bottlenecks in PostgreSQL RDS. Apply basic performance tuning techniques like reviewing query execution plans, adding missing indexes, and recommending parameter adjustments.&nbsp;</li>\n<li style=\"text-align: justify;\">Monitor the health and performance of Debezium and Kafka Connect connectors, identifying and troubleshooting basic issues related to data capture and delivery.&nbsp;</li>\n<li style=\"text-align: justify;\">Monitor ETL workflows and data pipelines for errors, performance bottlenecks, and processing delays. Troubleshoot and resolve issues to ensure reliable and timely data movement.</li>\n<li style=\"text-align: justify;\">Provide support for data related issues and participate in root cause analysis.&nbsp;</li>\n<li style=\"text-align: justify;\">Monitor the execution of Apache Airflow DAGs, identify failed tasks, and troubleshooting and re-runs.&nbsp;</li>\n<li style=\"text-align: justify;\">Develop and maintain automation scripts and infrastructure as code (IAC) templates (e.g., using Crossplane, Terraform) to automate routine database tasks, deployments, and updates.&nbsp;</li>\n<li style=\"text-align: justify;\">Participate in on-call rotations to respond to database-related incidents and perform troubleshooting and root cause analysis.&nbsp;</li>\n<li style=\"text-align: justify;\">Assist in implementing and maintaining security best practices for cloud databases, including access controls, encryption, and compliance with regulatory requirements.&nbsp;</li>\n<li style=\"text-align: justify;\">Regularly audit and assess database security configurations.&nbsp;</li>\n<li style=\"text-align: justify;\">Configure and manage database backup and recovery strategies to ensure data integrity and availability in case of failures or data loss.&nbsp;</li>\n<li style=\"text-align: justify;\">Analyse database query performance and collaborate with developers to optimize SQL queries and schemas.&nbsp;</li>\n<li style=\"text-align: justify;\">Participate in continuous improvement initiatives to enhance the reliability, scalability, and performance of cloud databases.&nbsp;</li>\n<li style=\"text-align: justify;\">Assist in the design and optimization of database schemas for cloud environments.</li>\n\n</div>"},{"text":"Skills:","content":"\n<li style=\"text-align: justify;\">Familiarity with data pipeline concepts and technologies such as Debezium, Kafka Connect, and ETL frameworks.&nbsp;</li>\n<li style=\"text-align: justify;\">Basic understanding of Amazon Redshift and S3.&nbsp;</li>\n<li style=\"text-align: justify;\">Exposure to Apache Spark for data processing.&nbsp;</li>\n<li style=\"text-align: justify;\">Basic understanding of Apache Airflow for workflow orchestration.&nbsp;</li>\n<li style=\"text-align: justify;\">Strong SQL scripting skills for querying and basic data manipulation.&nbsp;</li>\n<li style=\"text-align: justify;\">Familiarity with scripting languages (e.g., Python, Bash) is a plus.&nbsp;</li>\n<li style=\"text-align: justify;\">Knowledge of database security best practices, including access controls, encryption, and compliance with regulatory requirements (e.g., GDPR, HIPAA).&nbsp;</li>\n<li style=\"text-align: justify;\">Having ‘AWS Certified Database - Specialty' certification is a plus.</li>\n"},{"text":"Experience and Qualifications:","content":"\n<li style=\"text-align: justify;\">Bachelor's degree in computer science, Information Technology, or a related field.&nbsp;</li>\n<li style=\"text-align: justify;\">5-7 years of experience in database administration, with a focus on PostgreSQL.&nbsp;</li>\n<li style=\"text-align: justify;\">2-4 years of hands-on experience with PostgreSQL RDS.</li>\n"}],"text":"Data Reliability Engineer II","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div style=\"text-align: justify;\">\n<div data-qa=\"job-description\">\n<div>\n<div><strong>About us:</strong></div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div style=\"text-align: justify;\"><a href=\"https://www.zeta.tech/in/\" rel=\"noopener noreferrer\"><span style=\"box-sizing: border-box; text-decoration: underline;\">Zeta</span></a>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">Our impact runs at real-world scale. Today,&nbsp;<strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong>&nbsp;across India, the US, EMEA, and Asia. Backed by<strong>&nbsp;SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of&nbsp;<strong>$2 billion</strong>&nbsp;in 2025.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">1.<strong>&nbsp;Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div style=\"text-align: justify;\">2.&nbsp;<strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div style=\"text-align: justify;\">3.<strong>&nbsp;Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div style=\"text-align: justify;\">4.&nbsp;<strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div style=\"text-align: justify;\">5.<strong>&nbsp;Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with&nbsp;<strong>HDFC Bank</strong>, for whom we also revamped their&nbsp;<strong>PayZapp&nbsp;</strong>mobile app: Winner of the&nbsp;<strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div style=\"text-align: justify;\">6.<strong>&nbsp;Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div style=\"text-align: justify;\">&hellip;and more across cards, payments, lending, and core banking.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;<strong>Great Place to Work</strong><a href=\"http://work.if/\" rel=\"noopener noreferrer\">.</a></div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\"><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div style=\"text-align: justify;\">If you would like to learn more about how we have grown and evolved over the years,&nbsp;<a href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" rel=\"noopener noreferrer\"><strong>watch our journey here</strong></a>. You can also explore&nbsp;<a href=\"https://www.zeta.tech/in/\" rel=\"noopener noreferrer\"><strong>our website</strong></a>&nbsp;and follow us on&nbsp;<a href=\"https://www.linkedin.com/company/zetasuite/\" rel=\"noopener noreferrer\"><strong>LinkedIn</strong></a><strong>,&nbsp;</strong><a href=\"https://www.instagram.com/lifeatzeta\" rel=\"noopener noreferrer\"><strong>Instagram,</strong></a>&nbsp;<a href=\"https://www.youtube.com/@Zetasuite\" rel=\"noopener noreferrer\"><strong>YouTube</strong></a><strong>, and&nbsp;</strong><a href=\"https://x.com/zetasuite?lang=en\" rel=\"noopener noreferrer\"><strong>X</strong></a><strong>.</strong></div>\n</div>\n</div>\n<strong><br></strong></div>\n<div style=\"text-align: justify;\">Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\"><strong>About the Role:</strong></div>\n<div style=\"text-align: justify;\">As a Data Reliability Engineer II, you will play a crucial role in developing, optimizing, and managing several large data lakes and data warehouses, comprising data from multiple disparate sources.</div>","descriptionBodyPlain":"About us:\nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n \n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram, YouTube, and X.\n\nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n \nAbout the Role:\nAs a Data Reliability Engineer II, you will play a crucial role in developing, optimizing, and managing several large data lakes and data warehouses, comprising data from multiple disparate sources.\n","hostedUrl":"https://jobs.lever.co/zeta/f2cd9c9e-d050-446e-8b3d-d86de60cb093","applyUrl":"https://jobs.lever.co/zeta/f2cd9c9e-d050-446e-8b3d-d86de60cb093/apply"},{"additionalPlain":"Equal Opportunity\n \nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success\n","additional":"<div>\n<div><strong>Equal Opportunity</strong></div>\n<div>&nbsp;</div>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success</div>\n</div>","categories":{"commitment":"Full-time","department":"CTO Office","location":"Basking Ridge, New Jersey","team":"Engineering","allLocations":["Basking Ridge, New Jersey"]},"createdAt":1779461405845,"descriptionPlain":"About us:\nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n \n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram, YouTube, and X.\n \nAbout the Role\n \nWe are looking for a Database Engineer II to manage, optimize, and scale database systems supporting critical applications and data platforms. The role includes database administration, performance tuning, backup and recovery, and ensuring high availability, security, and reliability across environments \n","description":"<div data-qa=\"job-description\">\n<div>\n<div><strong>About us:</strong></div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\">Zeta</a>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today,&nbsp;<strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong>&nbsp;across India, the US, EMEA, and Asia. Backed by<strong>&nbsp;SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of&nbsp;<strong>$2 billion</strong>&nbsp;in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>&nbsp;</div>\n<div>1.<strong>&nbsp;Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2.&nbsp;<strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3.<strong>&nbsp;Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4.&nbsp;<strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5.<strong>&nbsp;Pixel</strong>, India’s first digital-native credit card, launched in partnership with&nbsp;<strong>HDFC Bank</strong>, for whom we also revamped their&nbsp;<strong>PayZapp&nbsp;</strong>mobile app: Winner of the&nbsp;<strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6.<strong>&nbsp;Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>…and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;<strong>Great Place to Work</strong><a rel=\"noopener noreferrer\" href=\"http://work.if/\">.</a></div>\n<div>&nbsp;</div>\n<div><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>If you would like to learn more about how we have grown and evolved over the years,&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\"><strong>watch our journey here</strong></a>. You can also explore&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\"><strong>our website</strong></a>&nbsp;and follow us on&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\"><strong>LinkedIn</strong></a><strong>,&nbsp;</strong><a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\"><strong>Instagram,</strong></a>&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\"><strong>YouTube</strong></a><strong>, and&nbsp;</strong><a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\"><strong>X</strong></a><strong>.</strong></div>\n<div>&nbsp;</div>\n<div><strong>About the Role</strong></div>\n<div>&nbsp;</div>\n<div>We are looking for a Database Engineer II to manage, optimize, and scale database systems supporting critical applications and data platforms. The role includes database administration, performance tuning, backup and recovery, and ensuring high availability, security, and reliability across environments&nbsp;</div>\n</div>\n</div>","id":"9d7b99b5-f3b3-4974-9c8f-7e9c02cdaa61","lists":[{"text":"Responsibilities","content":"<div>\n\n<li>Manage PostgreSQL database clusters</li>\n<li>Excitement to work with cutting-edge technology, experiment and discover new and more efficient ways to get things done</li>\n<li>Be involved in everything related to relational (and also NoSQL) databases: design, maintenance, migrations, administration, configuration, etc.</li>\n<li>Perform audits of existing databases, figure out possible improvements and ways to implement them efficiently&nbsp;</li>\n\n</div>"},{"text":"Skills","content":"<div>\n\n<li>Experience in Database Administration – configuration, backup/restore, replication, etc.</li>\n<li>Experience with databases of 1-10TB in size is a plus</li>\n<li>Experience in performance optimization techniques</li>\n<li>Bachelor's degree in Computer science or equivalent</li>\n<li>Excellent Troubleshooting and Communication skills</li>\n<li>Experience with Bucardo is a plus&nbsp;</li>\n<li>&nbsp;Mandatory : Exceptional knowledge of PostgreSQL (experience with MySQL is a plus).&nbsp;</li>\n<li>Good to have :&nbsp; Experience in any one of the scripting languages (bash, python)&nbsp;</li>\n\n</div>"},{"text":"Experience and Qualifications","content":"\n<li>Bachelor’s/Master’s degree in engineering (computer science, information systems)</li>\n<li>2 to 4 years hands-on experience on various relational databases with PostgreSQL as primary skillset.</li>\n"}],"text":"Database Administrator II","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div data-qa=\"job-description\">\n<div>\n<div><strong>About us:</strong></div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div><a href=\"https://www.zeta.tech/in/\" rel=\"noopener noreferrer\">Zeta</a>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today,&nbsp;<strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong>&nbsp;across India, the US, EMEA, and Asia. Backed by<strong>&nbsp;SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of&nbsp;<strong>$2 billion</strong>&nbsp;in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>&nbsp;</div>\n<div>1.<strong>&nbsp;Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2.&nbsp;<strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3.<strong>&nbsp;Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4.&nbsp;<strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5.<strong>&nbsp;Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with&nbsp;<strong>HDFC Bank</strong>, for whom we also revamped their&nbsp;<strong>PayZapp&nbsp;</strong>mobile app: Winner of the&nbsp;<strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6.<strong>&nbsp;Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>&hellip;and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;<strong>Great Place to Work</strong><a href=\"http://work.if/\" rel=\"noopener noreferrer\">.</a></div>\n<div>&nbsp;</div>\n<div><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>If you would like to learn more about how we have grown and evolved over the years,&nbsp;<a href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" rel=\"noopener noreferrer\"><strong>watch our journey here</strong></a>. You can also explore&nbsp;<a href=\"https://www.zeta.tech/in/\" rel=\"noopener noreferrer\"><strong>our website</strong></a>&nbsp;and follow us on&nbsp;<a href=\"https://www.linkedin.com/company/zetasuite/\" rel=\"noopener noreferrer\"><strong>LinkedIn</strong></a><strong>,&nbsp;</strong><a href=\"https://www.instagram.com/lifeatzeta\" rel=\"noopener noreferrer\"><strong>Instagram,</strong></a>&nbsp;<a href=\"https://www.youtube.com/@Zetasuite\" rel=\"noopener noreferrer\"><strong>YouTube</strong></a><strong>, and&nbsp;</strong><a href=\"https://x.com/zetasuite?lang=en\" rel=\"noopener noreferrer\"><strong>X</strong></a><strong>.</strong></div>\n<div>&nbsp;</div>\n<div><strong>About the Role</strong></div>\n<div>&nbsp;</div>\n<div>We are looking for a Database Engineer II to manage, optimize, and scale database systems supporting critical applications and data platforms. The role includes database administration, performance tuning, backup and recovery, and ensuring high availability, security, and reliability across environments&nbsp;</div>\n</div>\n</div>","descriptionBodyPlain":"About us:\nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n \n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram, YouTube, and X.\n \nAbout the Role\n \nWe are looking for a Database Engineer II to manage, optimize, and scale database systems supporting critical applications and data platforms. The role includes database administration, performance tuning, backup and recovery, and ensuring high availability, security, and reliability across environments \n","hostedUrl":"https://jobs.lever.co/zeta/9d7b99b5-f3b3-4974-9c8f-7e9c02cdaa61","applyUrl":"https://jobs.lever.co/zeta/9d7b99b5-f3b3-4974-9c8f-7e9c02cdaa61/apply"},{"additionalPlain":"Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success\n","additional":"<div><span style=\"font-size: 16px;\">Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success</span></div>","categories":{"commitment":"Full-time","department":"Finance","location":"Mumbai / Bangalore","team":"Finance","allLocations":["Mumbai / Bangalore"]},"createdAt":1770106292198,"descriptionPlain":"Build the future of banking\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1.Tachyon, our cloud-native banking stack built for population-scale systems\n2.Cipher, our unified authentication platform for secure, high-volume banking environments\n3.Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4.Elena, our intelligent and conversational AI platform for banking\n5.Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6.Sparrow, the leading card experience for non-prime cardholders in the US\n7.…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram, YouTube, and X.\n \nAbout the Role\nFinancial Analyst will be responsible for preparation and analysis of financial reporting, analyze results, perform variance analysis, identify trends, and make recommendations for improvements. Role will also be responsible for assisting in detailed financial models, valuation analyses, and creating scenario analysis to develop long and short-range financial plan.\nThis role requires an in-depth understanding of the business together with analytical skills. Financial Analyst will be working in close association with Management and Business Leaders. Role will be based out of Mumbai/Bangalore location.\n \n \n","description":"<div><strong>Build the future of banking</strong></div>\n<div><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><strong><u>Zeta</u></strong></a>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in&nbsp;<a rel=\"noopener noreferrer\" href=\"http://2025.our/\" class=\"postings-link\"><strong><u>2025.</u></strong></a></div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div><a rel=\"noopener noreferrer\" href=\"http://1.Tachyon\" class=\"postings-link\">1.Tachyon</a>, our cloud-native banking stack built for population-scale systems</div>\n<div><a rel=\"noopener noreferrer\" href=\"http://2.Cipher\" class=\"postings-link\">2.Cipher</a>, our unified authentication platform for secure, high-volume banking environments</div>\n<div><a rel=\"noopener noreferrer\" href=\"http://3.Digital\" class=\"postings-link\">3.Digital</a> Credit as a Service, enabling banks to launch credit lines on UPI</div>\n<div><a rel=\"noopener noreferrer\" href=\"http://4.Elena\" class=\"postings-link\">4.Elena</a>, our intelligent and conversational AI platform for banking</div>\n<div><a rel=\"noopener noreferrer\" href=\"http://5.Pixel\" class=\"postings-link\">5.Pixel</a>, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024</div>\n<div><a rel=\"noopener noreferrer\" href=\"http://6.Sparrow\" class=\"postings-link\">6.Sparrow</a>, the leading card experience for non-prime cardholders in the US</div>\n<div>7.…and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.</div>\n<div>&nbsp;</div>\n<div>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</div>\n<div>If you would like to learn more about how we have grown and evolved over the years,&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" class=\"postings-link\"><strong><u>watch our journey here</u></strong></a>. You can also explore&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><strong><u>our website</u></strong></a>&nbsp;and follow us on&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\" class=\"postings-link\"><strong><u>LinkedIn</u></strong></a>,&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\" class=\"postings-link\"><strong><u>Instagram,</u></strong></a>&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\" class=\"postings-link\"><strong><u>YouTube</u></strong></a>, and&nbsp;<a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\" class=\"postings-link\"><strong><u>X</u></strong></a>.</div>\n<div>&nbsp;</div>\n<div><strong>About the Role</strong></div>\n<div>Financial Analyst will be responsible for preparation and analysis of financial reporting, analyze results, perform variance analysis, identify trends, and make recommendations for improvements. Role will also be responsible for assisting in detailed financial models, valuation analyses, and creating scenario analysis to develop long and short-range financial plan.</div>\n<div>This role requires an in-depth understanding of the business together with analytical skills. Financial Analyst will be working in close association with Management and Business Leaders. Role will be based out of Mumbai/Bangalore location.</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>","id":"8fd0dbd6-ea97-4872-a691-90c0fd5490bd","lists":[{"text":"Responsibilities","content":"\n<li>Lead financial forecasting and management reporting, including KPI and operational metrics tracking (plan/forecast vs. actuals)</li>\n<li>Build and maintain detailed financial models (unit economics, multi-year plans, sensitivities) and run scenario analyses to support business decisions</li>\n<li>Support investment and strategic decisions through valuation analyses and decision materials (databooks, dashboards, review packs)</li>\n<li>Perform variance and trend analysis, identify key drivers, and recommend actions to improve performance</li>\n<li>Work closely with Accounting to ensure data integrity and alignment between GL outputs and management reporting</li>\n<li>Create and improve reporting/planning processes: standard templates, clear metric definitions, and documentation of assumptions</li>\n<li>Automate recurring reporting and forecasting workflows to reduce manual effort and improve timeliness and accuracy</li>\n<li>Recommend actions by analyzing and interpreting data and making comparative analyses; study proposed changes in methods and materials</li>\n"},{"text":"Skills","content":"\n<li>Strong financial modelling and valuation skills</li>\n<li>Strong analytical, data gathering and data presentation skills</li>\n<li>Excellent communication skills</li>\n<li>Advanced Microsoft Excel skills (Powerpoint will be an added advantage)</li>\n<li>Good business acumen</li>\n<li>Highest standards of accuracy and precision; highly organized</li>\n<li>Ability to work independently and as a team member with excellent interpersonal skills.</li>\n<li>Ability to Multi-task and work under pressure</li>\n"},{"text":"Experience & Qualifications","content":"\n<li>CA/MBA with at least 1-3 years of relevant experience</li>\n"}],"text":"Financial Analyst","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><strong>Build the future of banking</strong></div>\n<div><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><u>Zeta</u></strong></a>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in&nbsp;<a class=\"postings-link\" href=\"http://2025.our/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><u>2025.</u></strong></a></div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div><a class=\"postings-link\" href=\"http://1.Tachyon\" target=\"_blank\" rel=\"noopener noreferrer\">1.Tachyon</a>, our cloud-native banking stack built for population-scale systems</div>\n<div><a class=\"postings-link\" href=\"http://2.Cipher\" target=\"_blank\" rel=\"noopener noreferrer\">2.Cipher</a>, our unified authentication platform for secure, high-volume banking environments</div>\n<div><a class=\"postings-link\" href=\"http://3.Digital\" target=\"_blank\" rel=\"noopener noreferrer\">3.Digital</a> Credit as a Service, enabling banks to launch credit lines on UPI</div>\n<div><a class=\"postings-link\" href=\"http://4.Elena\" target=\"_blank\" rel=\"noopener noreferrer\">4.Elena</a>, our intelligent and conversational AI platform for banking</div>\n<div><a class=\"postings-link\" href=\"http://5.Pixel\" target=\"_blank\" rel=\"noopener noreferrer\">5.Pixel</a>, India&rsquo;s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024</div>\n<div><a class=\"postings-link\" href=\"http://6.Sparrow\" target=\"_blank\" rel=\"noopener noreferrer\">6.Sparrow</a>, the leading card experience for non-prime cardholders in the US</div>\n<div>7.&hellip;and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.</div>\n<div>&nbsp;</div>\n<div>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</div>\n<div>If you would like to learn more about how we have grown and evolved over the years,&nbsp;<a class=\"postings-link\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><u>watch our journey here</u></strong></a>. You can also explore&nbsp;<a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><u>our website</u></strong></a>&nbsp;and follow us on&nbsp;<a class=\"postings-link\" href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><u>LinkedIn</u></strong></a>,&nbsp;<a class=\"postings-link\" href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><u>Instagram,</u></strong></a>&nbsp;<a class=\"postings-link\" href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><u>YouTube</u></strong></a>, and&nbsp;<a class=\"postings-link\" href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><u>X</u></strong></a>.</div>\n<div>&nbsp;</div>\n<div><strong>About the Role</strong></div>\n<div>Financial Analyst will be responsible for preparation and analysis of financial reporting, analyze results, perform variance analysis, identify trends, and make recommendations for improvements. Role will also be responsible for assisting in detailed financial models, valuation analyses, and creating scenario analysis to develop long and short-range financial plan.</div>\n<div>This role requires an in-depth understanding of the business together with analytical skills. Financial Analyst will be working in close association with Management and Business Leaders. Role will be based out of Mumbai/Bangalore location.</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>","descriptionBodyPlain":"Build the future of banking\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1.Tachyon, our cloud-native banking stack built for population-scale systems\n2.Cipher, our unified authentication platform for secure, high-volume banking environments\n3.Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4.Elena, our intelligent and conversational AI platform for banking\n5.Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6.Sparrow, the leading card experience for non-prime cardholders in the US\n7.…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram, YouTube, and X.\n \nAbout the Role\nFinancial Analyst will be responsible for preparation and analysis of financial reporting, analyze results, perform variance analysis, identify trends, and make recommendations for improvements. Role will also be responsible for assisting in detailed financial models, valuation analyses, and creating scenario analysis to develop long and short-range financial plan.\nThis role requires an in-depth understanding of the business together with analytical skills. Financial Analyst will be working in close association with Management and Business Leaders. Role will be based out of Mumbai/Bangalore location.\n \n \n","hostedUrl":"https://jobs.lever.co/zeta/8fd0dbd6-ea97-4872-a691-90c0fd5490bd","applyUrl":"https://jobs.lever.co/zeta/8fd0dbd6-ea97-4872-a691-90c0fd5490bd/apply"},{"additionalPlain":"Zeta is an equal opportunity employer\n \nAt Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.\n","additional":"<div><strong>Zeta is an equal opportunity employer</strong></div>\n<div>&nbsp;</div>\n<div>At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.</div>","categories":{"commitment":"Full-time","department":"Risk & Compliance","location":"Bangalore","team":"Infosec Tech","allLocations":["Bangalore"]},"createdAt":1776138574794,"descriptionPlain":"About us Build the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n \nThe Role: \nThis role is part of the Information Security Process and Compliance Team of Zeta. The Sr. Associate of InfoSec Audit and compliance is responsible for preparing and supporting PCIDSS, ISO 27001 and SOC external Audits. Actively participate, strengthen and improve Internal Audit process and provide assurance on internal technology and process compliance. Collaborate with the Cloud and Product security team to drive Risk and compliance goals.\n","description":"<div><strong>About us Build the future of banking.</strong></div>\n<div><u><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\">Zeta</a></u> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4.<strong> Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5. <strong>Pixel</strong>, India’s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>…and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>.</div>\n<div>&nbsp;</div>\n<div><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>If you would like to learn more about how we have grown and evolved over the years, <strong><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" class=\"postings-link\">watch our journey here</a></strong>. You can also explore <strong><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\">our website</a></strong> and follow us on <strong><a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\" class=\"postings-link\">LinkedIn</a>, <a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\" class=\"postings-link\">Instagram,</a><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\" class=\"postings-link\">YouTube</a>, and <a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\" class=\"postings-link\">X</a>.</strong></div>\n<div>&nbsp;</div>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">The Role:&nbsp;</strong></div>\n<div><span style=\"font-size: 16px;\">This role is part of the Information Security Process and Compliance Team of Zeta. The Sr. Associate of InfoSec Audit and compliance is responsible for preparing and supporting PCIDSS, ISO 27001 and SOC external Audits. Actively participate, strengthen and improve Internal Audit process and provide assurance on internal technology and process compliance. Collaborate with the Cloud and Product security team to drive Risk and compliance goals.</span></div>","id":"9a8fb0fb-72dc-4fb6-984d-fe686dd7b2c1","lists":[{"text":"Responsibilities","content":"\n<li>Work with internal and external stakeholders to assess the IT architecture or proposed IT architecture solutions to identify the risk areas with regards to PCI controls.</li>\n<li>Assess the network architecture and or reviews the Firewall rulesets, Network devices/appliances to see if they are aligned with the PCI control requirements and recommends compensatory controls where necessary.</li>\n<li>Execute operational activities to support audit and compliance activities including technical validation processes.</li>\n<li>Conduct PCI DSS scoping engagements, gap analysis and assessments related to securing the Cardholder Data Environment.</li>\n<li>Effectively multi-tasks on multiple assignments and deliverables.</li>\n<li>Actively accepts individual and team responsibilities to meet commitments. Takes responsibility for own performance and actions and demonstrates responsibility and teamwork towards overall team/department goals.</li>\n<li>Discuss the SOP document with all relevant stakeholders - right from process owner to the BU functional heads Detailed understanding of SOC reports (SOC2, Type 1, 2), ISMS reports and ability to relate the IT General Controls, IT Application Controls, Cyber Controls to the SOC framework.</li>\n<li>Develop and Maintain Vendor Risk Management /Third Party Risk Management Program including Vendor Onboarding Audit, Periodic Vendor Assessment, Maintain TPRM Database.</li>\n<li>Review and implement controls and policies as per RBI and other regulatory requirements. Maintain ISMS framework, evaluate effectiveness of implemented controls and provides recommendations for improvement.</li>\n<li>Facilitate Client Due - Diligence in collaboration with Business.</li>\n<li>Develop and Maintain Enterprise Risk Assessment framework.</li>\n<li>Perform Internal Assessment against various Standards to ensure the established policies are being followed and prepare internal reports.</li>\n<li>Contract review and providing responses to client Request for Proposal (RFP)</li>\n"},{"text":"Skills","content":"\n<li>Good Understanding of Technology Risk Assessment Frameworks and Application risk Assessment.</li>\n<li>Good Understanding and hands on experience on PCI DSS Standard and various PCI compliance is must.</li>\n<li>Experience of working in the Banking or Payment sector is preferred.</li>\n<li>Hands-on experience with various Audits and Standards Such as ISMS, SSAE 18, ISO 27001,ISO 31000, ISO 22301, CSA Star, NIST Risk framework, PCI DSS, PCI 3DS, PCI PA-DSS/SSF, PCI S3 etc.</li>\n<li>Good to have Information Security Certifications like CISA, CISM, CISSP etc.</li>\n<li>Experience of Vendor Risk Assessment and responding to client Request for Proposal(RFP).Excellent written and oral communication and penchant for technical documentation</li>\n"},{"text":"Experience and Qualifications","content":"\n<li>3 - 5 years of experience in Information Security and Compliance in medium tolarge-sized companies.</li>\n<li>Bachelor of Technology (BE/<a rel=\"noopener noreferrer\" href=\"http://b.tech/\" class=\"postings-link\">B.Tech</a>),<a rel=\"noopener noreferrer\" href=\"http://m.tech/\" class=\"postings-link\">M.Tech</a> or ME in Computer Science, MCA or equivalent.</li>\n"}],"text":"Infosec GRC Associate II","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><strong>About us Build the future of banking.</strong></div>\n<div><u><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\">Zeta</a></u> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4.<strong> Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5. <strong>Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>&hellip;and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>.</div>\n<div>&nbsp;</div>\n<div><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>If you would like to learn more about how we have grown and evolved over the years, <strong><a class=\"postings-link\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noopener noreferrer\">watch our journey here</a></strong>. You can also explore <strong><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\">our website</a></strong> and follow us on <strong><a class=\"postings-link\" href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noopener noreferrer\">LinkedIn</a>, <a class=\"postings-link\" href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noopener noreferrer\">Instagram,</a><a class=\"postings-link\" href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noopener noreferrer\">YouTube</a>, and <a class=\"postings-link\" href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\">X</a>.</strong></div>\n<div>&nbsp;</div>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">The Role:&nbsp;</strong></div>\n<div><span style=\"font-size: 16px;\">This role is part of the Information Security Process and Compliance Team of Zeta. The Sr. Associate of InfoSec Audit and compliance is responsible for preparing and supporting PCIDSS, ISO 27001 and SOC external Audits. Actively participate, strengthen and improve Internal Audit process and provide assurance on internal technology and process compliance. Collaborate with the Cloud and Product security team to drive Risk and compliance goals.</span></div>","descriptionBodyPlain":"About us Build the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n \nThe Role: \nThis role is part of the Information Security Process and Compliance Team of Zeta. The Sr. Associate of InfoSec Audit and compliance is responsible for preparing and supporting PCIDSS, ISO 27001 and SOC external Audits. Actively participate, strengthen and improve Internal Audit process and provide assurance on internal technology and process compliance. Collaborate with the Cloud and Product security team to drive Risk and compliance goals.\n","hostedUrl":"https://jobs.lever.co/zeta/9a8fb0fb-72dc-4fb6-984d-fe686dd7b2c1","applyUrl":"https://jobs.lever.co/zeta/9a8fb0fb-72dc-4fb6-984d-fe686dd7b2c1/apply"},{"additionalPlain":"","additional":"<div>\n<div><strong>Equal Opportunity</strong></div>\n<div>&nbsp;</div>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success</div>\n</div>","categories":{"commitment":"Full-time","department":"CTO Office","location":"Basking Ridge, New Jersey","team":"Engineering","allLocations":["Basking Ridge, New Jersey"]},"createdAt":1779459349442,"descriptionPlain":"","description":"<div>\n<div data-qa=\"job-description\">\n<div>\n<div><strong>About us:</strong></div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\">Zeta</a>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today,&nbsp;<strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong>&nbsp;across India, the US, EMEA, and Asia. Backed by<strong>&nbsp;SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of&nbsp;<strong>$2 billion</strong>&nbsp;in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>&nbsp;</div>\n<div>1.<strong>&nbsp;Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2.&nbsp;<strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3.<strong>&nbsp;Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4.&nbsp;<strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5.<strong>&nbsp;Pixel</strong>, India’s first digital-native credit card, launched in partnership with&nbsp;<strong>HDFC Bank</strong>, for whom we also revamped their&nbsp;<strong>PayZapp&nbsp;</strong>mobile app: Winner of the&nbsp;<strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6.<strong>&nbsp;Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>…and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;<strong>Great Place to Work</strong><a rel=\"noopener noreferrer\" href=\"http://work.if/\">.</a></div>\n<div>&nbsp;</div>\n<div><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>If you would like to learn more about how we have grown and evolved over the years,&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\"><strong>watch our journey here</strong></a>. You can also explore&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\"><strong>our website</strong></a>&nbsp;and follow us on&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\"><strong>LinkedIn</strong></a><strong>,&nbsp;</strong><a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\"><strong>Instagram,</strong></a>&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\"><strong>YouTube</strong></a><strong>, and&nbsp;</strong><a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\"><strong>X</strong></a><strong>.</strong></div>\n</div>\n</div>\n<strong><br></strong></div>\n<div>\n<h4><strong>About the Role:</strong></h4>\n<div>Lead Data Engineer with expertise in building scalable data lakes and data warehouses across diverse data sources. Proven experience in optimizing data pipelines, database administration, improving reliability and performance, and delivering high-quality data solutions for business and analytics needs</div>\n</div>","id":"ecf8cfdc-e029-4e58-bef1-8b48f7b125c8","lists":[{"text":"Responsibilities","content":"<div>\n\n<li style=\"list-style-type: revert;\"><strong>Planning and strategy</strong>&nbsp;- Work with the Client counterparts to understand the overall scope of the program, timelines, bottlenecks etc. and come up with a high-level migration strategy and plan to convert the existing volumes from the Bank onto the Tachyon Cor</li>\n<li style=\"list-style-type: revert;\"><strong>Program execution and governance</strong>&nbsp;- Contribute heavily to the overall migration execution. Ensure all the rituals are followed religiously, risks are identified well in advance and called out, work on the mitigation plans, and ensure that the async updates are shared with relevant stakeholders without fail. Participate in the daily and weekly cadences as well as the governance calls with the senior client counterparts.</li>\n<li style=\"list-style-type: revert;\"><strong>Platform understanding</strong>&nbsp;- Develop a deep understanding of the Tachyon platform and associated functional and technical concepts including various types of product and policy configurations, platform capabilities around integration and extension mechanisms, data transmission and data migration. Be hands-on and try out the various platform capabilities including APIs etc. to build a first-hand understanding and know-how of the platform.</li>\n<li style=\"list-style-type: revert;\"><strong>Data Migration Strategy</strong> - Preparing Data and Database Migration Strategy documents which will include Data transfer approach, Reconciliation approach, Quality assurance, number of mock runs/Dress rehearsals planned, Data storage/transfer/retention/deletion plan, impact of migration on bank's surround systems like core banking, data warehouse, mobile app etc.</li>\n<li style=\"list-style-type: revert;\"><strong>Cut-over/Go live Migration</strong>&nbsp;- ensure smooth cutover by closely working with various stakeholders like payment schemes, bank's teams (like marketing, operations, call center), regulators, auditors etc. Ensure that migration of Keys and related cryptographic data is accomplished</li>\n<li style=\"list-style-type: revert;\"><strong>Liaising with Product teams</strong>&nbsp;- Liaising with various product and program managers of Zeta to analyze and understand the Tachyon data Architecture as well as preparation of the migration script for the ETL from legacy systems</li>\n<li style=\"list-style-type: revert;\"><strong>Technical problem solving</strong>&nbsp;- Work closely with our clients and assist them in migration and using our platform and solutions in an effective manner. Provide assistance with integrations using APIs, Events, batch files and data extracts. Help debug client issues using your domain, technical and platform understanding and using standard debugging practices.</li>\n<li style=\"list-style-type: revert;\"><strong>Migration Scripting</strong>&nbsp;- develop data migration pipelines using ETL tools, scripting languages, and code. Lead Mock migration exercise to ensure that the scripts are able to handle all the migration requirements without any issues</li>\n\n</div>"},{"text":"Skills","content":"<div>\n\n<li style=\"list-style-type: revert;\">Data-oriented&nbsp;&nbsp;</li>\n<li style=\"list-style-type: revert;\">Bias for action</li>\n<li style=\"list-style-type: revert;\">Logically strong first principles thinker</li>\n<li style=\"list-style-type: revert;\">Excellent written/verbal communication and interpersonal skills especially with external stakeholders</li>\n<li style=\"list-style-type: revert;\">Rigorous attention to detail</li>\n<li style=\"list-style-type: revert;\">Ability to comprehend complex technical products/solutions and prioritize/reason out trade-offs</li>\n<li style=\"list-style-type: revert;\">Ability to solve an abstract requirement by breaking it into smaller problems sets and marrying it with what’s supported in the product&nbsp;</li>\n<li style=\"list-style-type: revert;\">Product mindset to effectively capture functional requirements and map them to the Product landscape/technical specifications</li>\n<li style=\"list-style-type: revert;\">Excellent documentation skills - should be able to create detailed documents with relevant content (Data flow diagrams, flow charts, etc.)</li>\n<li style=\"list-style-type: revert;\">Strong stakeholder relationship management skills – able to influence and manage the expectations of senior executives internally and externally.</li>\n<li style=\"list-style-type: revert;\">Hands-on, i.e. ‘roll-up-your sleeve’ attitude</li>\n\n</div>"},{"text":"Experience and Qualifications","content":"\n<li style=\"list-style-type: revert;\">Bachelor’s/Master’s degree in engineering (computer science, information systems)</li>\n<li style=\"list-style-type: revert;\">10+ years of experience in Technology and Delivery roles combining more than one of-</li>\n<li style=\"list-style-type: revert;\">Data&nbsp; and Database Architecture&nbsp;</li>\n<li style=\"list-style-type: revert;\">Software Development and Data Engineering and Database Administration</li>\n<li style=\"list-style-type: revert;\">Implementation and Data and Database Migration or Data Conversion</li>\n<li style=\"list-style-type: revert;\">Must have been involved in the data migrations of few large sized clients</li>\n<li style=\"list-style-type: revert;\">Prior experience in a client-facing role with medium to large clients&nbsp;</li>\n<li style=\"list-style-type: revert;\">Good experience in conducting workshops with large senior management groups and presenting solutions to a large audience</li>\n"}],"text":"Lead - Data Engineer","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<div data-qa=\"job-description\">\n<div>\n<div><strong>About us:</strong></div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div><a href=\"https://www.zeta.tech/in/\" rel=\"noopener noreferrer\">Zeta</a>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today,&nbsp;<strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong>&nbsp;across India, the US, EMEA, and Asia. Backed by<strong>&nbsp;SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of&nbsp;<strong>$2 billion</strong>&nbsp;in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>&nbsp;</div>\n<div>1.<strong>&nbsp;Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2.&nbsp;<strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3.<strong>&nbsp;Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4.&nbsp;<strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5.<strong>&nbsp;Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with&nbsp;<strong>HDFC Bank</strong>, for whom we also revamped their&nbsp;<strong>PayZapp&nbsp;</strong>mobile app: Winner of the&nbsp;<strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6.<strong>&nbsp;Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>&hellip;and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;<strong>Great Place to Work</strong><a href=\"http://work.if/\" rel=\"noopener noreferrer\">.</a></div>\n<div>&nbsp;</div>\n<div><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>If you would like to learn more about how we have grown and evolved over the years,&nbsp;<a href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" rel=\"noopener noreferrer\"><strong>watch our journey here</strong></a>. You can also explore&nbsp;<a href=\"https://www.zeta.tech/in/\" rel=\"noopener noreferrer\"><strong>our website</strong></a>&nbsp;and follow us on&nbsp;<a href=\"https://www.linkedin.com/company/zetasuite/\" rel=\"noopener noreferrer\"><strong>LinkedIn</strong></a><strong>,&nbsp;</strong><a href=\"https://www.instagram.com/lifeatzeta\" rel=\"noopener noreferrer\"><strong>Instagram,</strong></a>&nbsp;<a href=\"https://www.youtube.com/@Zetasuite\" rel=\"noopener noreferrer\"><strong>YouTube</strong></a><strong>, and&nbsp;</strong><a href=\"https://x.com/zetasuite?lang=en\" rel=\"noopener noreferrer\"><strong>X</strong></a><strong>.</strong></div>\n</div>\n</div>\n<strong><br></strong></div>\n<div>\n<h4><strong>About the Role:</strong></h4>\n<div>Lead Data Engineer with expertise in building scalable data lakes and data warehouses across diverse data sources. Proven experience in optimizing data pipelines, database administration, improving reliability and performance, and delivering high-quality data solutions for business and analytics needs</div>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/zeta/ecf8cfdc-e029-4e58-bef1-8b48f7b125c8","applyUrl":"https://jobs.lever.co/zeta/ecf8cfdc-e029-4e58-bef1-8b48f7b125c8/apply"},{"additionalPlain":"Equal Opportunity\n \nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success\n","additional":"<div>\n<div><strong>Equal Opportunity</strong></div>\n<div>&nbsp;</div>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success</div>\n</div>","categories":{"commitment":"Full-time","department":"CTO Office","location":"Basking Ridge, New Jersey","team":"Engineering","allLocations":["Basking Ridge, New Jersey"]},"createdAt":1779461392570,"descriptionPlain":"About us:\nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n \n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram, YouTube, and X.\n \nAbout the Role\n \nWe are looking for a Lead Database Engineer to oversee the design, administration, and optimization of enterprise database systems supporting critical applications and data platforms. The role involves leading database operations, customer engagement, performance tuning, backup and recovery, security, high availability, and mentoring teams to ensure scalable, reliable, and secure database environments \n","description":"<div>\n<div data-qa=\"job-description\">\n<div>\n<div><strong>About us:</strong></div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\">Zeta</a>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today,&nbsp;<strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong>&nbsp;across India, the US, EMEA, and Asia. Backed by<strong>&nbsp;SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of&nbsp;<strong>$2 billion</strong>&nbsp;in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>&nbsp;</div>\n<div>1.<strong>&nbsp;Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2.&nbsp;<strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3.<strong>&nbsp;Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4.&nbsp;<strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5.<strong>&nbsp;Pixel</strong>, India’s first digital-native credit card, launched in partnership with&nbsp;<strong>HDFC Bank</strong>, for whom we also revamped their&nbsp;<strong>PayZapp&nbsp;</strong>mobile app: Winner of the&nbsp;<strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6.<strong>&nbsp;Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>…and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;<strong>Great Place to Work</strong><a rel=\"noopener noreferrer\" href=\"http://work.if/\">.</a></div>\n<div>&nbsp;</div>\n<div><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>If you would like to learn more about how we have grown and evolved over the years,&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\"><strong>watch our journey here</strong></a>. You can also explore&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\"><strong>our website</strong></a>&nbsp;and follow us on&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\"><strong>LinkedIn</strong></a><strong>,&nbsp;</strong><a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\"><strong>Instagram,</strong></a>&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\"><strong>YouTube</strong></a><strong>, and&nbsp;</strong><a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\"><strong>X</strong></a><strong>.</strong></div>\n<div>&nbsp;</div>\n<div><strong>About the Role</strong></div>\n<div>&nbsp;</div>\n<div>We are looking for a Lead Database Engineer to oversee the design, administration, and optimization of enterprise database systems supporting critical applications and data platforms. The role involves leading database operations, customer engagement, performance tuning, backup and recovery, security, high availability, and mentoring teams to ensure scalable, reliable, and secure database environments&nbsp;</div>\n</div>\n</div>\n</div>","id":"a46bedff-8db9-4859-9ec8-d81717fe5c36","lists":[{"text":"Responsibilities","content":"<div>\n\n<li>Accountable to manage Zeta’s ever growing cloud based PostgreSQL and MySQL database clusters across the world.</li>\n<li>Lead a dedicated team of database administrators to provide high quality DBA support for Postgres and MySQL clusters across the world.</li>\n<li>Work closely with the Engineering Director and supervise the DBA team, delegate tasks, mentor, and encourage best practices.</li>\n<li>Work closely with various application development teams to ensure database changes adhere to best practices and are properly prioritized and scheduled.</li>\n<li>Should be hands-on supporting large-scale database running on AWS</li>\n<li>Proactively identify areas of optimization and troubleshoot database performance issues</li>\n<li>Improve service availability and scalability through tuning, automation, tools, and process</li>\n<li>In addition to Relational Databases, be involved in everything related to NoSQL and New SQL databases like couchDB, Yugabyte and their deployments, design, maintenance, migrations, administration, configuration, etc.</li>\n<li>Perform various audits of existing databases, figure out possible improvements and ways to implement them efficiently.</li>\n\n</div>"},{"text":"Skills","content":"\n<li>Experience in Database Administration – configuration, backup/restore, replication, etc. Experience with databases of large sizes which are in the order of 10s of TBs is a plus</li>\n<li>Experience in mentoring a team of database administrators.&nbsp;</li>\n<li>Experience in performance optimization techniques</li>\n<li>Bachelor's degree in Computer science or equivalent</li>\n<li>Excellent Troubleshooting and Communication skills</li>\n<li>Mandatory : Exceptional knowledge of PostgreSQL (experience with MySQL is a plus).&nbsp;</li>\n<li>Ability to solve problems, make sound decisions and use good judgement</li>\n<li>Experience in any one of the scripting languages (bash, python)&nbsp;</li>\n<li>Experience in automating DBA activities using Terraform technologies</li>\n"},{"text":"Experience and Qualifications","content":"<div>\n\n<li>Bachelor’s/Master’s degree in engineering (computer science, information systems)</li>\n<li>8 to 12 years hands-on experience on various relational databases with PostgreSQL as primary skillset.</li>\n\n</div>"}],"text":"Lead Database Administrator","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<div data-qa=\"job-description\">\n<div>\n<div><strong>About us:</strong></div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div><a href=\"https://www.zeta.tech/in/\" rel=\"noopener noreferrer\">Zeta</a>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today,&nbsp;<strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong>&nbsp;across India, the US, EMEA, and Asia. Backed by<strong>&nbsp;SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of&nbsp;<strong>$2 billion</strong>&nbsp;in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>&nbsp;</div>\n<div>1.<strong>&nbsp;Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2.&nbsp;<strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3.<strong>&nbsp;Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4.&nbsp;<strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5.<strong>&nbsp;Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with&nbsp;<strong>HDFC Bank</strong>, for whom we also revamped their&nbsp;<strong>PayZapp&nbsp;</strong>mobile app: Winner of the&nbsp;<strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6.<strong>&nbsp;Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>&hellip;and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;<strong>Great Place to Work</strong><a href=\"http://work.if/\" rel=\"noopener noreferrer\">.</a></div>\n<div>&nbsp;</div>\n<div><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>If you would like to learn more about how we have grown and evolved over the years,&nbsp;<a href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" rel=\"noopener noreferrer\"><strong>watch our journey here</strong></a>. You can also explore&nbsp;<a href=\"https://www.zeta.tech/in/\" rel=\"noopener noreferrer\"><strong>our website</strong></a>&nbsp;and follow us on&nbsp;<a href=\"https://www.linkedin.com/company/zetasuite/\" rel=\"noopener noreferrer\"><strong>LinkedIn</strong></a><strong>,&nbsp;</strong><a href=\"https://www.instagram.com/lifeatzeta\" rel=\"noopener noreferrer\"><strong>Instagram,</strong></a>&nbsp;<a href=\"https://www.youtube.com/@Zetasuite\" rel=\"noopener noreferrer\"><strong>YouTube</strong></a><strong>, and&nbsp;</strong><a href=\"https://x.com/zetasuite?lang=en\" rel=\"noopener noreferrer\"><strong>X</strong></a><strong>.</strong></div>\n<div>&nbsp;</div>\n<div><strong>About the Role</strong></div>\n<div>&nbsp;</div>\n<div>We are looking for a Lead Database Engineer to oversee the design, administration, and optimization of enterprise database systems supporting critical applications and data platforms. The role involves leading database operations, customer engagement, performance tuning, backup and recovery, security, high availability, and mentoring teams to ensure scalable, reliable, and secure database environments&nbsp;</div>\n</div>\n</div>\n</div>","descriptionBodyPlain":"About us:\nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n \n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram, YouTube, and X.\n \nAbout the Role\n \nWe are looking for a Lead Database Engineer to oversee the design, administration, and optimization of enterprise database systems supporting critical applications and data platforms. The role involves leading database operations, customer engagement, performance tuning, backup and recovery, security, high availability, and mentoring teams to ensure scalable, reliable, and secure database environments \n","hostedUrl":"https://jobs.lever.co/zeta/a46bedff-8db9-4859-9ec8-d81717fe5c36","applyUrl":"https://jobs.lever.co/zeta/a46bedff-8db9-4859-9ec8-d81717fe5c36/apply"},{"additionalPlain":"Zeta is an equal opportunity employer.  \nAt Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.\n","additional":"<div><strong style=\"font-size: 16px;\">Zeta is an equal opportunity employer.&nbsp;&nbsp;</strong></div>\n<div><span style=\"font-size: 16px;\">At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.</span></div>","categories":{"commitment":"Full-time","department":"Omega","location":"Hyderabad","team":"Engineering","allLocations":["Hyderabad"]},"createdAt":1685957332592,"descriptionPlain":"About Us\n \nBuild the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking.\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024.\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n","description":"<div><strong>About Us</strong></div>\n<div>&nbsp;</div>\n<div><strong>Build the future of banking.</strong></div>\n<div><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><u>Zeta</u></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in <a rel=\"noopener noreferrer\" href=\"http://2025.our/\" class=\"postings-link\">2025.</a></div>\n<div>&nbsp;</div>\n<div><a rel=\"noopener noreferrer\" href=\"http://2025.our/\" class=\"postings-link\">Our</a> focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4. <strong>Elena</strong>, our intelligent and conversational AI platform for banking.</div>\n<div>5. <strong>Pixel</strong>, India’s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024.</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>…and more across cards, payments, lending, and core <a rel=\"noopener noreferrer\" href=\"http://banking.we/\" class=\"postings-link\">banking.</a></div>\n<div>&nbsp;</div>\n<div><a rel=\"noopener noreferrer\" href=\"http://banking.we/\" class=\"postings-link\">We</a> are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to </strong><a rel=\"noopener noreferrer\" href=\"http://work.if/\" class=\"postings-link\"><strong>Work</strong>.</a></div>\n<div><a rel=\"noopener noreferrer\" href=\"http://work.if/\" class=\"postings-link\"><strong>If</strong></a><strong> you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your </strong><a rel=\"noopener noreferrer\" href=\"http://playground.if/\" class=\"postings-link\"><strong>playground.</strong>If</a> you would like to learn more about how we have grown and evolved over the years, <a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" class=\"postings-link\"><strong>watch our journey here</strong></a>. You can also explore <a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><strong>our website</strong></a> and follow us on <a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\" class=\"postings-link\"><strong>LinkedIn</strong></a><strong>, </strong><a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\" class=\"postings-link\"><strong>Instagram,</strong></a><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\" class=\"postings-link\"><strong>YouTube</strong></a><strong>, and </strong><a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\" class=\"postings-link\"><strong>X</strong></a><strong>.</strong></div>","id":"a21f18a4-c899-4743-9264-e506990bcdcb","lists":[{"text":"Responsibilities","content":"\n<li>Establish a SRE site and help build an effective, inclusive SRE team.</li>\n<li>Provide technical leadership for the local team and work closely with partner team technical leads and cloud leadership.</li>\n<li>Provide guidance to other team members on managing availability and performance of mission critical services, on building automation to prevent problem recurrence, and building automated responses for non-exceptional service conditions.</li>\n<li>Manage execution of project priorities, deadlines, and deliverables.</li>\n<li>Lead Incident Management during Incidents.</li>\n<li>Responsible for driving MTTR as per the Incident SLA.</li>\n<li>Responsible for having 100% coverage for various alerts covering Application, Infrasture, Security, Flows etc&nbsp;</li>\n"},{"text":"Skills","content":"\n<li>6-10 years of experience in distributed systems, storage systems, or databases, algorithms and data structures and/or Unix/Linux systems internals (e.g., filesystems, system calls) and administration.</li>\n<li>Experience designing, analyzing, and troubleshooting large-scale distributed systems.</li>\n<li>Experience in MySQL or Postgres SQL in database.</li>\n<li>Hands-on experience on operating with k8s and any cloud.</li>\n<li>Excellent communication skills and a sense of ownership, with a systematic problem-solving approach</li>\n"}],"text":"Lead Site Reliability Engineer","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><strong>About Us</strong></div>\n<div>&nbsp;</div>\n<div><strong>Build the future of banking.</strong></div>\n<div><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><u>Zeta</u></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in <a class=\"postings-link\" href=\"http://2025.our/\" target=\"_blank\" rel=\"noopener noreferrer\">2025.</a></div>\n<div>&nbsp;</div>\n<div><a class=\"postings-link\" href=\"http://2025.our/\" target=\"_blank\" rel=\"noopener noreferrer\">Our</a> focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4. <strong>Elena</strong>, our intelligent and conversational AI platform for banking.</div>\n<div>5. <strong>Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024.</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>&hellip;and more across cards, payments, lending, and core <a class=\"postings-link\" href=\"http://banking.we/\" target=\"_blank\" rel=\"noopener noreferrer\">banking.</a></div>\n<div>&nbsp;</div>\n<div><a class=\"postings-link\" href=\"http://banking.we/\" target=\"_blank\" rel=\"noopener noreferrer\">We</a> are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to </strong><a class=\"postings-link\" href=\"http://work.if/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Work</strong>.</a></div>\n<div><a class=\"postings-link\" href=\"http://work.if/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>If</strong></a><strong> you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your </strong><a class=\"postings-link\" href=\"http://playground.if/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>playground.</strong>If</a> you would like to learn more about how we have grown and evolved over the years, <a class=\"postings-link\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>watch our journey here</strong></a>. You can also explore <a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>our website</strong></a> and follow us on <a class=\"postings-link\" href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>LinkedIn</strong></a><strong>, </strong><a class=\"postings-link\" href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Instagram,</strong></a><a class=\"postings-link\" href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>YouTube</strong></a><strong>, and </strong><a class=\"postings-link\" href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>X</strong></a><strong>.</strong></div>","descriptionBodyPlain":"About Us\n \nBuild the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking.\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024.\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n","hostedUrl":"https://jobs.lever.co/zeta/a21f18a4-c899-4743-9264-e506990bcdcb","applyUrl":"https://jobs.lever.co/zeta/a21f18a4-c899-4743-9264-e506990bcdcb/apply"},{"additionalPlain":"Zeta is an equal opportunity employer.  \nAt Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.\n","additional":"<div><b style=\"font-size: 16px;\">Zeta is an equal opportunity employer.&nbsp;&nbsp;</b></div><div><span style=\"font-size: 16px;\">At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.</span></div>","categories":{"commitment":"Full-time","department":"Global SRE","location":"Hyderabad","team":"Engineering","allLocations":["Hyderabad"]},"createdAt":1748239682132,"descriptionPlain":"About Zeta\n\nBuild the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n\nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n\nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking.\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024.\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n …and more across cards, payments, lending, and core banking.\n\nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n","description":"<div><b>About Zeta</b></div><div><br></div><div><b>Build the future of banking.</b></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"https://www.zeta.tech/in/\"><u>Zeta</u></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div><div><br></div><div>Our impact runs at real-world scale. Today, <b>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</b> across India, the US, EMEA, and Asia. Backed by<b> SoftBank Vision Fund, Mastercard</b>, and other reputed strategic investors, we reached a valuation of <b>$2 billion</b> in <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://2025.our/\">2025.</a></div><div><br></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://2025.our/\">Our</a> focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div><div>1. <b>Tachyon</b>, our cloud-native banking stack built for population-scale systems</div><div>2. <b>Cipher</b>, our unified authentication platform for secure, high-volume banking environments</div><div>3. <b>Digital Credit as a Service</b>, enabling banks to launch credit lines on UPI</div><div>4. <b>Elena</b>, our intelligent and conversational AI platform for banking.</div><div>5. <b>Pixel</b>, India’s first digital-native credit card, launched in partnership with <b>HDFC Bank</b>, for whom we also revamped their <b>PayZapp </b>mobile app: Winner of the <b>Celent Model Bank Award for Payments Innovation 2024.</b></div><div>6. <b>Sparrow</b>, the leading card experience for non-prime cardholders in the US</div><div> …and more across cards, payments, lending, and core <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://banking.we/\">banking.</a></div><div><br></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://banking.we/\">We</a> are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <b>Great Place to </b><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://work.if/\"><b>Work</b>.</a></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://work.if/\"><b>If</b></a><b> you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your </b><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://playground.if/\"><b>playground.</b>If</a> you would like to learn more about how we have grown and evolved over the years, <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\"><b>watch our journey here</b></a>. You can also explore <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"https://www.zeta.tech/in/\"><b>our website</b></a> and follow us on <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"https://www.linkedin.com/company/zetasuite/\"><b>LinkedIn</b></a><b>, </b><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"https://www.instagram.com/lifeatzeta\"><b>Instagram,</b></a><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"https://www.youtube.com/@Zetasuite\"><b>YouTube</b></a><b>, and </b><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"https://x.com/zetasuite?lang=en\"><b>X</b></a><b>.</b></div>","id":"fa57ed15-3784-410c-b039-4001ded764cc","lists":[{"text":"Responsibilities:","content":"<li>Establish a SRE site and help build an effective, inclusive SRE team.</li><li>Provide technical leadership for the local team and work closely with partner team technical leads and cloud leadership.</li><li>Provide guidance to other team members on managing availability and performance of mission critical services, on building automation to prevent problem recurrence, and building automated responses for non-exceptional service conditions.</li><li>Manage execution of project priorities, deadlines, and deliverables.</li><li>Lead Incident Management during Incidents.</li><li>Responsible for driving MTTR as per the Incident SLA.</li><li>Responsible for having 100% coverage for various alerts covering Application, Infrasture, Security, Flows etc&nbsp;</li>"},{"text":"Skills:","content":"<li>6-10 years of experience in distributed systems, storage systems, or databases, algorithms and data structures and/or Unix/Linux systems internals (e.g., filesystems, system calls) and administration.</li><li>Experience designing, analyzing, and troubleshooting large-scale distributed systems.</li><li>Experience in MySQL or Postgres SQL in database.</li><li>Hands-on experience on operating with k8s and any cloud.</li><li>Excellent communication skills and a sense of ownership, with a systematic problem-solving approach</li>"}],"text":"Lead Site Reliability Engineer","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Zeta</b></div><div><br></div><div><b>Build the future of banking.</b></div><div><a href=\"https://www.zeta.tech/in/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\"><u>Zeta</u></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div><div><br></div><div>Our impact runs at real-world scale. Today, <b>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</b> across India, the US, EMEA, and Asia. Backed by<b> SoftBank Vision Fund, Mastercard</b>, and other reputed strategic investors, we reached a valuation of <b>$2 billion</b> in <a href=\"http://2025.our/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">2025.</a></div><div><br></div><div><a href=\"http://2025.our/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Our</a> focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div><div>1. <b>Tachyon</b>, our cloud-native banking stack built for population-scale systems</div><div>2. <b>Cipher</b>, our unified authentication platform for secure, high-volume banking environments</div><div>3. <b>Digital Credit as a Service</b>, enabling banks to launch credit lines on UPI</div><div>4. <b>Elena</b>, our intelligent and conversational AI platform for banking.</div><div>5. <b>Pixel</b>, India’s first digital-native credit card, launched in partnership with <b>HDFC Bank</b>, for whom we also revamped their <b>PayZapp </b>mobile app: Winner of the <b>Celent Model Bank Award for Payments Innovation 2024.</b></div><div>6. <b>Sparrow</b>, the leading card experience for non-prime cardholders in the US</div><div> …and more across cards, payments, lending, and core <a href=\"http://banking.we/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">banking.</a></div><div><br></div><div><a href=\"http://banking.we/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">We</a> are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <b>Great Place to </b><a href=\"http://work.if/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\"><b>Work</b>.</a></div><div><a href=\"http://work.if/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\"><b>If</b></a><b> you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your </b><a href=\"http://playground.if/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\"><b>playground.</b>If</a> you would like to learn more about how we have grown and evolved over the years, <a href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\"><b>watch our journey here</b></a>. You can also explore <a href=\"https://www.zeta.tech/in/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\"><b>our website</b></a> and follow us on <a href=\"https://www.linkedin.com/company/zetasuite/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\"><b>LinkedIn</b></a><b>, </b><a href=\"https://www.instagram.com/lifeatzeta\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\"><b>Instagram,</b></a><a href=\"https://www.youtube.com/@Zetasuite\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\"><b>YouTube</b></a><b>, and </b><a href=\"https://x.com/zetasuite?lang=en\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\"><b>X</b></a><b>.</b></div>","descriptionBodyPlain":"About Zeta\n\nBuild the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n\nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n\nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking.\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024.\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n …and more across cards, payments, lending, and core banking.\n\nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n","hostedUrl":"https://jobs.lever.co/zeta/fa57ed15-3784-410c-b039-4001ded764cc","applyUrl":"https://jobs.lever.co/zeta/fa57ed15-3784-410c-b039-4001ded764cc/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"CTO Office","location":"Bangalore - WF","team":"Engineering","allLocations":["Bangalore - WF"]},"createdAt":1777443461266,"descriptionPlain":"About us Build the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n \nAbout the Role\nAs a Lead Software Developer, you will play a pivotal role in shaping the architecture, implementing best practices, and driving the technical direction of our backend development efforts.\n","description":"<div>\n<div><strong>About us Build the future of banking.</strong></div>\n<div><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><u>Zeta</u></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4.<strong> Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5. <strong>Pixel</strong>, India’s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>…and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>.</div>\n<div>&nbsp;</div>\n<div><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>If you would like to learn more about how we have grown and evolved over the years, <a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" class=\"postings-link\"><strong>watch our journey here</strong></a>. You can also explore <a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><strong>our website</strong></a> and follow us on <a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\" class=\"postings-link\"><strong>LinkedIn</strong></a><strong>, </strong><a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\" class=\"postings-link\"><strong>Instagram,</strong></a><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\" class=\"postings-link\"><strong>YouTube</strong></a><strong>, and </strong><a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\" class=\"postings-link\"><strong>X</strong></a><strong>.</strong></div>\n<div>&nbsp;</div>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n<div>&nbsp;</div>\n</div>\n<div><strong style=\"font-size: 16px;\">About the Role</strong></div>\n<div>As a Lead Software Developer, you will play a pivotal role in shaping the architecture, implementing best practices, and driving the technical direction of our backend development efforts.</div>","id":"8fd94089-5fb6-438f-9e29-ca99c598217f","lists":[{"text":"Responsibilities","content":"<div>\n\n<li>Technical Leadership: Provide technical leadership to the development team. Guide and mentor junior developers.</li>\n<li>Project Management: Lead the planning, execution, and delivery of software projects. Work closely with project managers and stakeholders to define project scope, goals, and deliverables.</li>\n<li>Architecture and Design: Define and implement software architecture. Make high-level design choices and dictate technical standards. Collaborate with other team members on design and implementation decisions.</li>\n<li>Coding and Development: Participate actively in coding and development activities. Ensure code quality through code reviews and best practices. Debug and resolve complex technical issues.</li>\n<li>Team Collaboration: Foster a collaborative and positive team environment. Coordinate with cross-functional teams, including product management, quality assurance, and operations.</li>\n<li>Process Improvement: Identify opportunities for process improvement and drive the implementation of best practices. Continuously evaluate and improve development processes.</li>\n<li>Technology Stack: Have a strong understanding and experience with the relevant technology stack. Evaluate and introduce new technologies that enhance the development process.</li>\n<li>Code Reviews and Standards: Enforce coding standards and conduct regular code reviews. Ensure that code is well-documented and maintainable.</li>\n<li>Risk Management: Identify and mitigate technical risks. Anticipate issues and proactively address them.</li>\n<li>Communication: Communicate effectively with team members, management, and stakeholders. Provide regular updates on project status, challenges, and successes.</li>\n<li>Strategic Planning: Contribute to the strategic planning of software development initiatives. Align development efforts with overall business goals.</li>\n<li>Quality Assurance: Collaborate with QA teams to ensure the delivery of high-quality software. Participate in the creation and execution of test plans.</li>\n<li>Documentation: Ensure thorough documentation of software architecture, design, and processes.</li>\n<li>Performance Monitoring: Monitor and optimize the performance of applications. Address scalability and performance issues.</li>\n<li>Customer Focus: Understand and prioritize customer needs. Ensure that software solutions meet or exceed customer expectations.</li>\n<li>Training and Development: Facilitate the continuous learning and development of team members. Stay informed about industry advancements and encourage skill development within the team.</li>\n\n</div>"},{"text":"Skills","content":"<div>\n\n<li>Technical Leadership: Provide technical leadership and guidance to a team of backend developers. Collaborate with cross-functional teams to define technical strategies and solutions.</li>\n<li>System Architecture: Design, implement, and maintain scalable and high-performance backend architectures.</li>\n<li>Backend Development: Lead the development of backend services, APIs, and business logic. Write clean, maintainable, and efficient code to meet business requirements.</li>\n<li>Code Reviews and Quality Assurance: Conduct code reviews to ensure adherence to coding standards and best practices. Implement and enforce quality assurance processes to deliver high-quality software.</li>\n<li>Team Collaboration: Collaborate closely with frontend developers, product managers, and other stakeholders to deliver end-to-end solutions. Foster a collaborative and innovative development environment.</li>\n<li>Performance Optimization: Identify and address performance bottlenecks in the backend systems. Optimize code and database queries for improved system efficiency.</li>\n<li>Security: Implement and enforce security best practices in backend development. Stay informed about the latest security threats and ensure the application is protected against potential vulnerabilities.</li>\n<li>Documentation: Create and maintain comprehensive technical documentation for backend systems. Ensure documentation is up-to-date and accessible to the development team.</li>\n\n</div>"},{"text":"Experience And Qualifications","content":"<div>\n\n<li>7+ years of experience in software development and delivery.</li>\n<li>Experience in working on Java, Spring, REST, SQL (PostgreSQL or MYSQL) Messaging systems, ELK stack, microservices is required.</li>\n<li>Great design and problem solving skills with a strong basis for architecting performance, scalability, security and reliability.</li>\n<li>Deep understanding of OOAD, efficient data structures and algorithms.</li>\n<li>Knowledge of Cloud technologies like AWS/Google Cloud, Azure, OpenStack.</li>\n\n</div>"},{"text":"Equal Opportunity ","content":"<div>\n<div>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n</div>\n</div>"}],"text":"Lead Software Development Engineer  (Backend)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<div><strong>About us Build the future of banking.</strong></div>\n<div><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><u>Zeta</u></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4.<strong> Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5. <strong>Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>&hellip;and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>.</div>\n<div>&nbsp;</div>\n<div><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>If you would like to learn more about how we have grown and evolved over the years, <a class=\"postings-link\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>watch our journey here</strong></a>. You can also explore <a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>our website</strong></a> and follow us on <a class=\"postings-link\" href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>LinkedIn</strong></a><strong>, </strong><a class=\"postings-link\" href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Instagram,</strong></a><a class=\"postings-link\" href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>YouTube</strong></a><strong>, and </strong><a class=\"postings-link\" href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>X</strong></a><strong>.</strong></div>\n<div>&nbsp;</div>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n<div>&nbsp;</div>\n</div>\n<div><strong style=\"font-size: 16px;\">About the Role</strong></div>\n<div>As a Lead Software Developer, you will play a pivotal role in shaping the architecture, implementing best practices, and driving the technical direction of our backend development efforts.</div>","descriptionBodyPlain":"About us Build the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n \nAbout the Role\nAs a Lead Software Developer, you will play a pivotal role in shaping the architecture, implementing best practices, and driving the technical direction of our backend development efforts.\n","hostedUrl":"https://jobs.lever.co/zeta/8fd94089-5fb6-438f-9e29-ca99c598217f","applyUrl":"https://jobs.lever.co/zeta/8fd94089-5fb6-438f-9e29-ca99c598217f/apply"},{"additionalPlain":"Zeta is an equal opportunity employer.  \nAt Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.\n","additional":"<div><strong style=\"font-size: 16px;\">Zeta is an equal opportunity employer.&nbsp;&nbsp;</strong></div>\n<div><span style=\"font-size: 16px;\">At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.</span></div>","categories":{"commitment":"Full-time","department":"Global SRE","location":"Hyderabad","team":"Engineering","allLocations":["Hyderabad"]},"createdAt":1756191150287,"descriptionPlain":"About Zeta:\n \nBuild the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking.\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024.\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \nAbout the Role:\nManager Data Reliability Engineer will be accountable for designing, deploying, and managing our complex cloud-based data systems. You will lead efforts to ensure the reliability, scalability, and security of our data infrastructure, while mentoring and guiding junior team members.\n","description":"<div><strong style=\"font-size: 16px;\">About Zeta</strong><span style=\"font-size: 16px;\">:</span></div>\n<div>&nbsp;</div>\n<div><strong>Build the future of banking.</strong></div>\n<div><u><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\">Zeta</a></u> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in <a rel=\"noopener noreferrer\" href=\"http://2025.our/\" class=\"postings-link\">2025.</a></div>\n<div>&nbsp;</div>\n<div><a rel=\"noopener noreferrer\" href=\"http://2025.our/\" class=\"postings-link\">Our</a> focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4. <strong>Elena</strong>, our intelligent and conversational AI platform for banking.</div>\n<div>5. <strong>Pixel</strong>, India’s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024.</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>…and more across cards, payments, lending, and core <a rel=\"noopener noreferrer\" href=\"http://banking.we/\" class=\"postings-link\">banking.</a></div>\n<div>&nbsp;</div>\n<div><a rel=\"noopener noreferrer\" href=\"http://banking.we/\" class=\"postings-link\">We</a> are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to <a rel=\"noopener noreferrer\" href=\"http://work.if/\" class=\"postings-link\">Work</a></strong><a rel=\"noopener noreferrer\" href=\"http://work.if/\" class=\"postings-link\">.</a></div>\n<div><strong><a rel=\"noopener noreferrer\" href=\"http://work.if/\" class=\"postings-link\">If</a> you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your <a rel=\"noopener noreferrer\" href=\"http://playground.if/\" class=\"postings-link\">playground.</a></strong><a rel=\"noopener noreferrer\" href=\"http://playground.if/\" class=\"postings-link\">If</a> you would like to learn more about how we have grown and evolved over the years, <strong><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" class=\"postings-link\">watch our journey here</a></strong>. You can also explore <strong><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\">our website</a></strong> and follow us on <strong><a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\" class=\"postings-link\">LinkedIn</a>, <a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\" class=\"postings-link\">Instagram,</a><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\" class=\"postings-link\">YouTube</a>, and <a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\" class=\"postings-link\">X</a>.</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">About the Role:</span></div>\n<div><span style=\"font-size: 12pt;\">Manager Data Reliability Engineer will be accountable for designing, deploying, and managing our complex cloud-based data systems. You will lead efforts to ensure the reliability, scalability, and security of our data infrastructure, while mentoring and guiding junior team members.</span></div>","id":"32ea9654-98a8-445b-98ef-e6ada520d35a","lists":[{"text":"Responsibilities:","content":"\n<li>Leverage deep expertise in database management and optimization to ensure high performance and reliability of our data systems.</li>\n<li>Identify bottlenecks and performance issues within data pipelines, optimize query performance, data access, and overall data processing.</li>\n<li>Design, deploy, and manage complex data systems in cloud environments (e.g., AWS, Azure, GCP) using tools such as Terraform and adhering to AWS well architected Framework.</li>\n<li>Develop and implement complex automation solutions using tools such as Jenkins and scripts to streamline data operations and enhance efficiency.</li>\n<li>Architect and manage enterprise HA and DR solutions to ensure business continuity and data availability.</li>\n<li>Expertly analyze and optimize database performance, identifying and resolving bottlenecks.</li>\n<li>Ensure adherence to cloud security best practices and compliance standards, protecting sensitive data and systems.</li>\n<li>Manage complex incidents, troubleshoot issues, and implement effective solutions to maintain data integrity and system reliability.</li>\n<li>Demonstrate leadership skills, mentor junior team members, and foster a collaborative and communicative team environment.</li>\n"},{"text":"Skills:","content":"\n<li><strong>Leadership: </strong>Proven leadership skills with the ability to inspire and motivate a team.</li>\n<li><strong>Project Management: </strong>Proven experience in managing complex database projects.</li>\n<li><strong>Database Management Systems: </strong>Expertise in one or more relational database management systems.</li>\n<li><strong>Security and Compliance: </strong>In-depth knowledge of database security principles and compliance requirements.</li>\n<li><strong>Performance Tuning: </strong>Advanced skills in monitoring and optimizing database performance.</li>\n<li><strong>Team Collaboration: </strong>Effective collaboration with cross-functional teams and departments.</li>\n<li><strong>Vendor Management: </strong>Experience in engaging with database technology vendors.</li>\n<li><strong>Problem-Solving: </strong>Strong problem-solving skills, especially in resolving complex database issues.</li>\n<li><strong>Communication: </strong>Excellent communication skills for conveying technical information to both technical and non-technical stakeholders.</li>\n<li><strong>Strategic Planning: </strong>Ability to contribute to the development of the organization's overall database strategy.</li>\n"},{"text":"Experience and Qualifications:","content":"\n<li>Bachelor’s degree in Computer Science or equivalent with 8 - 11 years of hands-on experience in database management and optimization on various relational databases with PostgreSQL as primary skillset.</li>\n<li>Experience in Cloud Databases administration - Configuration, Backup/Restore, replication which are in the order of 10s of TB in size.&nbsp;</li>\n<li>Expertise in identifying and resolving performance issues within data pipelines.</li>\n<li>Experience in developing and implementing complex automation solutions using tools like Jenkins, Terraform &amp; Python.</li>\n<li>Experience in architecting and managing high availability and disaster recovery solutions of Databases in the cloud across regions.</li>\n<li>Expert in performance monitoring and optimization of database systems.</li>\n<li>In-depth knowledge of cloud security best practices and compliance standards.</li>\n<li>Extensive experience in managing complex incidents and troubleshooting.</li>\n<li>Should be able to solve problems, make sound decisions and use good judgment.&nbsp;</li>\n<li>Leadership skills with the ability to mentor and guide junior team members.</li>\n<li>Experience with modern data processing tools and frameworks (e.g., Apache Kafka, Apache Spark, Airflow, Debezium etc.) is a plus.</li>\n"}],"text":"Manager Data Reliability Engineering","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><strong style=\"font-size: 16px;\">About Zeta</strong><span style=\"font-size: 16px;\">:</span></div>\n<div>&nbsp;</div>\n<div><strong>Build the future of banking.</strong></div>\n<div><u><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\">Zeta</a></u> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in <a class=\"postings-link\" href=\"http://2025.our/\" target=\"_blank\" rel=\"noopener noreferrer\">2025.</a></div>\n<div>&nbsp;</div>\n<div><a class=\"postings-link\" href=\"http://2025.our/\" target=\"_blank\" rel=\"noopener noreferrer\">Our</a> focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4. <strong>Elena</strong>, our intelligent and conversational AI platform for banking.</div>\n<div>5. <strong>Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024.</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>&hellip;and more across cards, payments, lending, and core <a class=\"postings-link\" href=\"http://banking.we/\" target=\"_blank\" rel=\"noopener noreferrer\">banking.</a></div>\n<div>&nbsp;</div>\n<div><a class=\"postings-link\" href=\"http://banking.we/\" target=\"_blank\" rel=\"noopener noreferrer\">We</a> are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to <a class=\"postings-link\" href=\"http://work.if/\" target=\"_blank\" rel=\"noopener noreferrer\">Work</a></strong><a class=\"postings-link\" href=\"http://work.if/\" target=\"_blank\" rel=\"noopener noreferrer\">.</a></div>\n<div><strong><a class=\"postings-link\" href=\"http://work.if/\" target=\"_blank\" rel=\"noopener noreferrer\">If</a> you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your <a class=\"postings-link\" href=\"http://playground.if/\" target=\"_blank\" rel=\"noopener noreferrer\">playground.</a></strong><a class=\"postings-link\" href=\"http://playground.if/\" target=\"_blank\" rel=\"noopener noreferrer\">If</a> you would like to learn more about how we have grown and evolved over the years, <strong><a class=\"postings-link\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noopener noreferrer\">watch our journey here</a></strong>. You can also explore <strong><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\">our website</a></strong> and follow us on <strong><a class=\"postings-link\" href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noopener noreferrer\">LinkedIn</a>, <a class=\"postings-link\" href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noopener noreferrer\">Instagram,</a><a class=\"postings-link\" href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noopener noreferrer\">YouTube</a>, and <a class=\"postings-link\" href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\">X</a>.</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">About the Role:</span></div>\n<div><span style=\"font-size: 12pt;\">Manager Data Reliability Engineer will be accountable for designing, deploying, and managing our complex cloud-based data systems. You will lead efforts to ensure the reliability, scalability, and security of our data infrastructure, while mentoring and guiding junior team members.</span></div>","descriptionBodyPlain":"About Zeta:\n \nBuild the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking.\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024.\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \nAbout the Role:\nManager Data Reliability Engineer will be accountable for designing, deploying, and managing our complex cloud-based data systems. You will lead efforts to ensure the reliability, scalability, and security of our data infrastructure, while mentoring and guiding junior team members.\n","hostedUrl":"https://jobs.lever.co/zeta/32ea9654-98a8-445b-98ef-e6ada520d35a","applyUrl":"https://jobs.lever.co/zeta/32ea9654-98a8-445b-98ef-e6ada520d35a/apply"},{"additionalPlain":"Zeta is an equal opportunity employer.  \nAt Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.\n","additional":"<div><strong>Zeta is an equal opportunity employer.&nbsp;&nbsp;</strong></div>\n<div>At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.</div>","categories":{"commitment":"Full-time","department":"Epsilon","location":"Hyderabad","team":"Engineering","allLocations":["Hyderabad"]},"createdAt":1772785407917,"descriptionPlain":"About Us\n \nBuild the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking.\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024.\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n","description":"<div><strong>About Us</strong></div>\n<div>&nbsp;</div>\n<div><strong>Build the future of banking.</strong></div>\n<div><u><a href=\"https://www.zeta.tech/in/\">Zeta</a></u> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in <a href=\"http://2025.our/\">2025.</a></div>\n<div>&nbsp;</div>\n<div><a href=\"http://2025.our/\">Our</a> focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4. <strong>Elena</strong>, our intelligent and conversational AI platform for banking.</div>\n<div>5. <strong>Pixel</strong>, India’s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024.</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>…and more across cards, payments, lending, and core <a href=\"http://banking.we/\">banking.</a></div>\n<div>&nbsp;</div>\n<div><a href=\"http://banking.we/\">We</a> are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to <a href=\"http://work.if/\">Work</a></strong><a href=\"http://work.if/\">.</a></div>\n<div><strong><a href=\"http://work.if/\">If</a> you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your <a href=\"http://playground.if/\">playground.</a></strong><a href=\"http://playground.if/\">If</a> you would like to learn more about how we have grown and evolved over the years, <strong><a href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\">watch our journey here</a></strong>. You can also explore <strong><a href=\"https://www.zeta.tech/in/\">our website</a></strong> and follow us on <strong><a href=\"https://www.linkedin.com/company/zetasuite/\">LinkedIn</a>, <a href=\"https://www.instagram.com/lifeatzeta\">Instagram,</a><a href=\"https://www.youtube.com/@Zetasuite\">YouTube</a>, and <a href=\"https://x.com/zetasuite?lang=en\">X</a>.</strong></div>","id":"cac1b9e2-b9fd-4450-8d20-16d3c4f37a10","lists":[{"text":"Responsibilities:","content":"\n<li><strong>System Reliability: </strong>Ensuring the reliability of software systems by designing, implementing, and maintaining scalable and reliable infrastructure.</li>\n<li><strong>Automation: </strong>Developing automation tools and scripts to streamline operational tasks, reduce manual intervention, and improve overall system efficiency.</li>\n<li><strong>Incident Response and Resolution: </strong>Monitoring system performance and responding to incidents promptly to minimize downtime and ensure high availability.</li>\n<li><strong>Capacity Planning: </strong>Analyzing system usage patterns and forecasting future capacity needs to ensure that the infrastructure can handle current and future demands.</li>\n<li><strong>Performance Optimization: </strong>Identifying and addressing performance bottlenecks in software systems through optimization and tuning.</li>\n<li><strong>Infrastructure as Code (IaC): </strong>Implementing infrastructure as code practices, using tools like Terraform or Ansible, to define and manage infrastructure in a version-controlled and automated manner.</li>\n<li><strong>Monitoring and Logging: </strong>Implementing and maintaining monitoring and logging solutions to gain insights into system behavior, troubleshoot issues, and proactively address potential problems.</li>\n<li><strong>Security: </strong>Collaborating with security teams to implement and maintain security best practices in infrastructure and application</li>\n<li><strong>Disaster Recovery Planning:</strong> Developing and maintaining disaster recovery plans to ensure that systems can quickly recover from major outages or failures</li>\n<li><strong>Continuous Improvement: </strong>Continuously analyzing system performance, reliability, and incidents to identify areas for improvement and implementing changes to enhance overall system resilience.</li>\n<li><strong>Team Leadership: </strong>Ability to lead and motivate a team of SREs, providing guidance and support.</li>\n<li><strong>Mentorship and Coaching: </strong>Providing mentorship and coaching to team members to foster their professional development.</li>\n<li><strong>Conflict Resolution: </strong>Skill in resolving conflicts and addressing challenges within the team</li>\n"},{"text":"Skills:","content":"\n<li><strong>Programming Languages:</strong> Proficiency in one or more programming languages, commonly Python, Go, Shell, Bash.</li>\n<li><strong>Automation and Scripting:</strong> Strong automation skills using tools like Ansible, Puppet, Chef, or custom scripts. Knowledge of Infrastructure as Code (IaC) tools like Terraform</li>\n<li><strong>Containerization and Orchestration:</strong> Experience with containerization technologies like Docker and container orchestration platforms like Kubernetes.</li>\n<li><strong>Cloud Computing: </strong>Proficiency in any of the cloud platforms such as AWS, Azure, or Google Cloud Platform, and knowledge of managing infrastructure in the cloud.</li>\n<li><strong>Monitoring and Logging:</strong> Familiarity with monitoring tools (e.g., Prometheus, Grafana, ELK stack) and logging frameworks to track system performance and troubleshoot issues.</li>\n<li><strong>Networking: </strong>Understanding of networking concepts, protocols, and troubleshooting skills.</li>\n<li><strong>Security:</strong> Knowledge of security best practices, including encryption, access controls, and vulnerability management.</li>\n<li><strong>Continuous Integration/Continuous Deployment (CI/CD): </strong>Understanding and implementation of CI/CD pipelines for automated testing and deployment.</li>\n<li><strong>Load Balancing:</strong> Experience in incident response, troubleshooting, and resolution.</li>\n<li><strong>Version Control: </strong>Proficient use of version control systems like Git.</li>\n"},{"text":"Experience & Qualifications:","content":"\n<li>10 - 15 years of experience in site reliability engineering.</li>\n<li><a href=\"http://B.Tech/M.Tech\" class=\"postings-link\">B.Tech/M.Tech</a> in computer science, information technology or a related field.</li>\n<li>Having experience working for a product organization is a plus.</li>\n<li>Certifications from cloud service providers like AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer, or Microsoft Certified is a plus</li>\n"}],"text":"Manager Site Reliability Engineer","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><strong>About Us</strong></div>\n<div>&nbsp;</div>\n<div><strong>Build the future of banking.</strong></div>\n<div><u><a href=\"https://www.zeta.tech/in/\">Zeta</a></u> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in <a href=\"http://2025.our/\">2025.</a></div>\n<div>&nbsp;</div>\n<div><a href=\"http://2025.our/\">Our</a> focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4. <strong>Elena</strong>, our intelligent and conversational AI platform for banking.</div>\n<div>5. <strong>Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024.</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>&hellip;and more across cards, payments, lending, and core <a href=\"http://banking.we/\">banking.</a></div>\n<div>&nbsp;</div>\n<div><a href=\"http://banking.we/\">We</a> are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to <a href=\"http://work.if/\">Work</a></strong><a href=\"http://work.if/\">.</a></div>\n<div><strong><a href=\"http://work.if/\">If</a> you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your <a href=\"http://playground.if/\">playground.</a></strong><a href=\"http://playground.if/\">If</a> you would like to learn more about how we have grown and evolved over the years, <strong><a href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\">watch our journey here</a></strong>. You can also explore <strong><a href=\"https://www.zeta.tech/in/\">our website</a></strong> and follow us on <strong><a href=\"https://www.linkedin.com/company/zetasuite/\">LinkedIn</a>, <a href=\"https://www.instagram.com/lifeatzeta\">Instagram,</a><a href=\"https://www.youtube.com/@Zetasuite\">YouTube</a>, and <a href=\"https://x.com/zetasuite?lang=en\">X</a>.</strong></div>","descriptionBodyPlain":"About Us\n \nBuild the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking.\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024.\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n","hostedUrl":"https://jobs.lever.co/zeta/cac1b9e2-b9fd-4450-8d20-16d3c4f37a10","applyUrl":"https://jobs.lever.co/zeta/cac1b9e2-b9fd-4450-8d20-16d3c4f37a10/apply"},{"additionalPlain":"Equal Opportunity\nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success\n","additional":"<p><strong>Equal Opportunity</strong></p>\n<p>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success</p>","categories":{"commitment":"Full-time","department":"Finance","location":"Mumbai","team":"Finance","allLocations":["Mumbai"]},"createdAt":1778591712225,"descriptionPlain":"About us \nBuild the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n …and more across cards, payments, lending, and core banking.\nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X. \n\nAbout the Role\nThe  Manager – Accounts will be responsible for overseeing end-to-end finance operations including Accounts Payable, General Ledger, month-end close, statutory and group audits, treasury operations, and providing finance support for corporate restructuring initiatives across Zeta Group entities.\nThe role requires strong technical accounting knowledge, leadership capability, and the ability to operate in a fast-growing, multi-entity environment.\nAn ambitious individual who can deal with ambiguity and is interested in working for a growth-phase company would be an ideal fit for the role.\n","description":"<p><strong style=\"font-size: 16px;\">About us </strong></p>\n<p><strong style=\"font-size: 16px;\">Build the future of banking.</strong></p>\n<p><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><u style=\"font-size: 16px;\">Zeta</u></a><span style=\"font-size: 16px;\"> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</span></p>\n<p><span style=\"font-size: 16px;\">Our impact runs at real-world scale. Today, </span><strong style=\"font-size: 16px;\">over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong><span style=\"font-size: 16px;\"> across India, the US, EMEA, and Asia. Backed by</span><strong style=\"font-size: 16px;\"> SoftBank Vision Fund, Mastercard</strong><span style=\"font-size: 16px;\">, and other reputed strategic investors, we reached a valuation of </span><strong style=\"font-size: 16px;\">$2 billion</strong><span style=\"font-size: 16px;\"> in 2025.</span></p>\n<p><span style=\"font-size: 16px;\">Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</span></p>\n<p><span style=\"font-size: 16px;\">1. </span><strong style=\"font-size: 16px;\">Tachyon</strong><span style=\"font-size: 16px;\">, our cloud-native banking stack built for population-scale systems</span></p>\n<p><span style=\"font-size: 16px;\">2. </span><strong style=\"font-size: 16px;\">Cipher</strong><span style=\"font-size: 16px;\">, our unified authentication platform for secure, high-volume banking environments</span></p>\n<p><span style=\"font-size: 16px;\">3. </span><strong style=\"font-size: 16px;\">Digital Credit as a Service</strong><span style=\"font-size: 16px;\">, enabling banks to launch credit lines on UPI</span></p>\n<p><span style=\"font-size: 16px;\">4.</span><strong style=\"font-size: 16px;\"> Elena</strong><span style=\"font-size: 16px;\">, our intelligent and conversational AI platform for banking</span></p>\n<p><span style=\"font-size: 16px;\">5. </span><strong style=\"font-size: 16px;\">Pixel</strong><span style=\"font-size: 16px;\">, India’s first digital-native credit card, launched in partnership with </span><strong style=\"font-size: 16px;\">HDFC Bank</strong><span style=\"font-size: 16px;\">, for whom we also revamped their </span><strong style=\"font-size: 16px;\">PayZapp </strong><span style=\"font-size: 16px;\">mobile app: Winner of the </span><strong style=\"font-size: 16px;\">Celent Model Bank Award for Payments Innovation 2024</strong></p>\n<p><span style=\"font-size: 16px;\">6. </span><strong style=\"font-size: 16px;\">Sparrow</strong><span style=\"font-size: 16px;\">, the leading card experience for non-prime cardholders in the US</span></p>\n<p><span style=\"font-size: 16px;\">&nbsp;…and more across cards, payments, lending, and core banking.</span></p>\n<p><span style=\"font-size: 16px;\">We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a </span><strong style=\"font-size: 16px;\">Great Place to Work</strong><span style=\"font-size: 16px;\">.</span></p>\n<p><span style=\"font-size: 16px;\">If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</span></p>\n<h4><strong style=\"font-size: 16px;\"><span data-teams=\"true\">If you would like to learn more about how we have grown and evolved over the years, <a aria-label=\"Link watch our journey here\" rel=\"noreferrer noopener\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" title=\"https://www.youtube.com/watch?v=q8rzctbrzw8\" id=\"menur7qm6\">watch our journey here</a>. You can also explore <a aria-label=\"Link our website\" rel=\"noreferrer noopener\" href=\"https://www.zeta.tech/in/\" title=\"https://www.zeta.tech/in/\" id=\"menur7qm8\">our website</a> and follow us on <a aria-label=\"Link LinkedIn\" rel=\"noreferrer noopener\" href=\"https://www.linkedin.com/company/zetasuite/\" title=\"https://www.linkedin.com/company/zetasuite/\" id=\"menur7qma\">LinkedIn</a>, <a aria-label=\"Link Instagram,\" rel=\"noreferrer noopener\" href=\"https://www.instagram.com/lifeatzeta\" title=\"https://www.instagram.com/lifeatzeta\" id=\"menur7qmc\">Instagram,</a><a aria-label=\"Link YouTube\" rel=\"noreferrer noopener\" href=\"https://www.youtube.com/@Zetasuite\" title=\"https://www.youtube.com/@zetasuite\" id=\"menur7qme\">YouTube</a>, and <a aria-label=\"Link X\" rel=\"noreferrer noopener\" href=\"https://x.com/zetasuite?lang=en\" title=\"https://x.com/zetasuite?lang=en\" id=\"menur7qmg\">X</a>.</span>&nbsp;<br><br></strong><br><strong style=\"font-size: 16px;\">About the Role<br></strong></h4>\n<p>The&nbsp; Manager – Accounts will be responsible for overseeing end-to-end finance operations including Accounts Payable, General Ledger, month-end close, statutory and group audits, treasury operations, and providing finance support for corporate restructuring initiatives across Zeta Group entities.</p>\n<p>The role requires strong technical accounting knowledge, leadership capability, and the ability to operate in a fast-growing, multi-entity environment.</p>\n<p>An ambitious individual who can deal with ambiguity and is interested in working for a growth-phase company would be an ideal fit for the role.</p>","id":"2d533970-99a7-444b-b410-39921d0c96f7","lists":[{"text":"Responsibilities","content":"<div>\n<p><strong>1. Financial Accounting &amp; Month-End Close</strong></p>\n\n<li>Own and manage the monthly, quarterly, and annual financial close process, ensuring accuracy and timeliness.</li>\n<li>Review and approve journal entries, accruals, provisions, and reconciliations.</li>\n<li>Ensure compliance with Ind AS / IFRS and Group accounting policies.</li>\n<li>Monitor balance sheet integrity and drive resolution of open items.</li>\n\n<p><strong>2. Accounts Payable &amp; Payments</strong></p>\n\n<li>Oversee Accounts Payable operations, including vendor accounting, invoice processing, and aging management.</li>\n<li>Ensure timely processing of vendor payments in line with agreed credit terms and internal controls.</li>\n<li>Review and approve bank payments through ERP and banking platforms.</li>\n<li>Drive process improvements and automation in AP workflows<strong><u>.</u></strong></li>\n\n<p><strong>3. General Ledger &amp; Controls</strong></p>\n<ul type=\"disc\">\n<li>Lead the General Ledger function across multiple entities.</li>\n<li>Ensure robust internal controls, SOPs, and documentation.</li>\n<li>Partner with internal stakeholders to resolve accounting issues and improve data quality.</li>\n\n<p><strong>4. Audits &amp; Compliance</strong></p>\n<ul type=\"disc\">\n<li>Act as the primary point of contact for statutory, internal, and group audits.</li>\n<li>Coordinate audit planning, data readiness, and closure of audit queries.</li>\n<li>Ensure timely completion of audits with minimal adjustments and no major qualifications.</li>\n<li>Support compliance with statutory requirements, including filings and regulatory submissions.</li>\n\n<p><strong>5. Treasury &amp; Banking</strong></p>\n<ul type=\"disc\">\n<li>Oversee treasury operations, including cash flow monitoring, fund utilization, and banking relationships.</li>\n<li>Manage bank accounts, signatories, and payment authorization controls.</li>\n<li>Support cash forecasting and liquidity planning in coordination with leadership.</li>\n\n<p><strong>6. Restructuring &amp; Special Projects</strong></p>\n<ul type=\"disc\">\n<li>Provide accounting and finance support for group restructuring, de-mergers, mergers, and internal reorganizations.</li>\n<li>Assist in implementation of accounting treatments, disclosures, and audit coordination related to restructuring.</li>\n<li>Support system migrations, process transitions, and finance transformation initiatives.</li>\n\n<p><strong>7. Team Leadership &amp; Stakeholder Management</strong></p>\n<ul type=\"disc\">\n<li>Lead, mentor, and develop the finance operations team.</li>\n<li>Review team deliverables and ensure adherence to timelines and quality standards.</li>\n<li>Partner with cross-functional teams including Legal, Tax, FP&amp;A, and Business teams.</li>\n\n</ul></ul></ul></ul></ul></div>"},{"text":"Skills","content":"\n<li>Strong knowledge of Ind AS / IFRS.</li>\n<li>Expertise in month-end close, AP, GL, audits, and treasury</li>\n<li>Experience in multi-entity / group structures</li>\n<li>Strong analytical, review, and problem-solving skills</li>\n<li>Ability to work in a fast-paced, evolving environment</li>\n<li>Excellent communication and stakeholder management skills</li>\n"},{"text":"Experience and Qualifications","content":"\n<li>Chartered Accountant (CA) mandatory</li>\n<li>4-6 years of post-qualification experience in finance and accounting</li>\n<li>Experience in Big-4, technology or fintech</li>\n<li>ERP experience (Oracle preferred)</li>\n"}],"text":"Manager- Accounts","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<p><strong style=\"font-size: 16px;\">About us </strong></p>\n<p><strong style=\"font-size: 16px;\">Build the future of banking.</strong></p>\n<p><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><u style=\"font-size: 16px;\">Zeta</u></a><span style=\"font-size: 16px;\"> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</span></p>\n<p><span style=\"font-size: 16px;\">Our impact runs at real-world scale. Today, </span><strong style=\"font-size: 16px;\">over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong><span style=\"font-size: 16px;\"> across India, the US, EMEA, and Asia. Backed by</span><strong style=\"font-size: 16px;\"> SoftBank Vision Fund, Mastercard</strong><span style=\"font-size: 16px;\">, and other reputed strategic investors, we reached a valuation of </span><strong style=\"font-size: 16px;\">$2 billion</strong><span style=\"font-size: 16px;\"> in 2025.</span></p>\n<p><span style=\"font-size: 16px;\">Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</span></p>\n<p><span style=\"font-size: 16px;\">1. </span><strong style=\"font-size: 16px;\">Tachyon</strong><span style=\"font-size: 16px;\">, our cloud-native banking stack built for population-scale systems</span></p>\n<p><span style=\"font-size: 16px;\">2. </span><strong style=\"font-size: 16px;\">Cipher</strong><span style=\"font-size: 16px;\">, our unified authentication platform for secure, high-volume banking environments</span></p>\n<p><span style=\"font-size: 16px;\">3. </span><strong style=\"font-size: 16px;\">Digital Credit as a Service</strong><span style=\"font-size: 16px;\">, enabling banks to launch credit lines on UPI</span></p>\n<p><span style=\"font-size: 16px;\">4.</span><strong style=\"font-size: 16px;\"> Elena</strong><span style=\"font-size: 16px;\">, our intelligent and conversational AI platform for banking</span></p>\n<p><span style=\"font-size: 16px;\">5. </span><strong style=\"font-size: 16px;\">Pixel</strong><span style=\"font-size: 16px;\">, India&rsquo;s first digital-native credit card, launched in partnership with </span><strong style=\"font-size: 16px;\">HDFC Bank</strong><span style=\"font-size: 16px;\">, for whom we also revamped their </span><strong style=\"font-size: 16px;\">PayZapp </strong><span style=\"font-size: 16px;\">mobile app: Winner of the </span><strong style=\"font-size: 16px;\">Celent Model Bank Award for Payments Innovation 2024</strong></p>\n<p><span style=\"font-size: 16px;\">6. </span><strong style=\"font-size: 16px;\">Sparrow</strong><span style=\"font-size: 16px;\">, the leading card experience for non-prime cardholders in the US</span></p>\n<p><span style=\"font-size: 16px;\">&nbsp;&hellip;and more across cards, payments, lending, and core banking.</span></p>\n<p><span style=\"font-size: 16px;\">We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a </span><strong style=\"font-size: 16px;\">Great Place to Work</strong><span style=\"font-size: 16px;\">.</span></p>\n<p><span style=\"font-size: 16px;\">If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</span></p>\n<h4><strong style=\"font-size: 16px;\"><span data-teams=\"true\">If you would like to learn more about how we have grown and evolved over the years, <a id=\"menur7qm6\" title=\"https://www.youtube.com/watch?v=q8rzctbrzw8\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link watch our journey here\">watch our journey here</a>. You can also explore <a id=\"menur7qm8\" title=\"https://www.zeta.tech/in/\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link our website\">our website</a> and follow us on <a id=\"menur7qma\" title=\"https://www.linkedin.com/company/zetasuite/\" href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link LinkedIn\">LinkedIn</a>, <a id=\"menur7qmc\" title=\"https://www.instagram.com/lifeatzeta\" href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link Instagram,\">Instagram,</a><a id=\"menur7qme\" title=\"https://www.youtube.com/@zetasuite\" href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link YouTube\">YouTube</a>, and <a id=\"menur7qmg\" title=\"https://x.com/zetasuite?lang=en\" href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link X\">X</a>.</span>&nbsp;<br><br></strong><br><strong style=\"font-size: 16px;\">About the Role<br></strong></h4>\n<p>The&nbsp; Manager &ndash; Accounts will be responsible for overseeing end-to-end finance operations including Accounts Payable, General Ledger, month-end close, statutory and group audits, treasury operations, and providing finance support for corporate restructuring initiatives across Zeta Group entities.</p>\n<p>The role requires strong technical accounting knowledge, leadership capability, and the ability to operate in a fast-growing, multi-entity environment.</p>\n<p>An ambitious individual who can deal with ambiguity and is interested in working for a growth-phase company would be an ideal fit for the role.</p>","descriptionBodyPlain":"About us \nBuild the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n …and more across cards, payments, lending, and core banking.\nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X. \n\nAbout the Role\nThe  Manager – Accounts will be responsible for overseeing end-to-end finance operations including Accounts Payable, General Ledger, month-end close, statutory and group audits, treasury operations, and providing finance support for corporate restructuring initiatives across Zeta Group entities.\nThe role requires strong technical accounting knowledge, leadership capability, and the ability to operate in a fast-growing, multi-entity environment.\nAn ambitious individual who can deal with ambiguity and is interested in working for a growth-phase company would be an ideal fit for the role.\n","hostedUrl":"https://jobs.lever.co/zeta/2d533970-99a7-444b-b410-39921d0c96f7","applyUrl":"https://jobs.lever.co/zeta/2d533970-99a7-444b-b410-39921d0c96f7/apply"},{"additionalPlain":"Equal Opportunity\n \nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success\n","additional":"<div><strong style=\"font-size: 12pt;\">Equal Opportunity</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 12pt;\">Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success</span></div>","categories":{"commitment":"Full-time","department":"Meridian","location":"Bangalore - EC","team":"Product Management","allLocations":["Bangalore - EC"]},"createdAt":1777013810854,"descriptionPlain":"Build the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.\nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US…and more across cards, payments, lending, and core banking.\nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \n \nAbout the Role\nAs a Product Manager in the Meridian team, you will have the opportunity to work on innovative products and features that enhance user experiences and drive long-term growth for our customers. Your role will cut through the entire product development lifecycle for your assigned charter - encompassing product development, research, analytics, execution and growth. You will collaborate with peers across product management, UX design, software engineering, data science, and business functions. \n","description":"<div>\n<p><strong>Build the future of banking.</strong></p>\n<p><a aria-label=\"Link Zeta\" rel=\"noreferrer noopener\" href=\"https://www.zeta.tech/in/\" title=\"https://www.zeta.tech/in/\" id=\"menur1avi\"><strong><span style=\"text-decoration: underline;\">Zeta</span></strong></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.</p>\n<p>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</p>\n<p>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</p>\n<p><strong>1. Tachyon</strong>, our cloud-native banking stack built for population-scale systems</p>\n<p><strong>2. Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</p>\n<p><strong>3. Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</p>\n<p><strong>4. Elena</strong>, our intelligent and conversational AI platform for banking</p>\n<p><strong>5. Pixel</strong>, India’s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></p>\n<p><strong>6. Sparrow</strong>, the leading card experience for non-prime cardholders in the US…and more across cards, payments, lending, and core banking.</p>\n<p>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>.</p>\n<p><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></p>\n<p>If you would like to learn more about how we have grown and evolved over the years, <a aria-label=\"Link watch our journey here\" rel=\"noreferrer noopener\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" title=\"https://www.youtube.com/watch?v=q8rzctbrzw8\" id=\"menur1avk\"><strong><span style=\"text-decoration: underline;\">watch our journey here</span></strong></a>. You can also explore <a aria-label=\"Link our website\" rel=\"noreferrer noopener\" href=\"https://www.zeta.tech/in/\" title=\"https://www.zeta.tech/in/\" id=\"menur1avm\"><strong><span style=\"text-decoration: underline;\">our website</span></strong></a> and follow us on <a aria-label=\"Link LinkedIn\" rel=\"noreferrer noopener\" href=\"https://www.linkedin.com/company/zetasuite/\" title=\"https://www.linkedin.com/company/zetasuite/\" id=\"menur1avo\"><strong><span style=\"text-decoration: underline;\">LinkedIn</span></strong></a><strong>, </strong><a aria-label=\"Link Instagram,\" rel=\"noreferrer noopener\" href=\"https://www.instagram.com/lifeatzeta\" title=\"https://www.instagram.com/lifeatzeta\" id=\"menur1avq\"><strong><span style=\"text-decoration: underline;\">Instagram,</span></strong></a><a aria-label=\"Link YouTube\" rel=\"noreferrer noopener\" href=\"https://www.youtube.com/@Zetasuite\" title=\"https://www.youtube.com/@zetasuite\" id=\"menur1avs\"><strong><span style=\"text-decoration: underline;\">YouTube</span></strong></a><strong>, and </strong><a aria-label=\"Link X\" rel=\"noreferrer noopener\" href=\"https://x.com/zetasuite?lang=en\" title=\"https://x.com/zetasuite?lang=en\" id=\"menur1avu\"><strong><span style=\"text-decoration: underline;\">X</span></strong></a><strong>.</strong></p>\n</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 12pt;\">About the Role</strong></div>\n<div>As a Product Manager in the Meridian team, you will have the opportunity to work on innovative products and features that enhance user experiences and drive long-term growth for our customers. Your role will cut through the entire product development lifecycle for your assigned charter - encompassing product development, research, analytics, execution and growth. You will collaborate with peers across product management, UX design, software engineering, data science, and business functions.&nbsp;</div>","id":"0634dbe9-0cbc-4cee-a8a7-c6185dbae42e","lists":[{"text":"Responsibilities","content":"<div>\n<ul data-local-id=\"3ca746f38a5e\" data-indent-level=\"1\">\n<li>\n<p data-renderer-start-pos=\"578\" data-local-id=\"b33765d8c291\"><strong data-renderer-mark=\"true\">Product Development</strong></p>\n<ul data-local-id=\"c413edf5-f79b-4e4f-adbd-479b80bbbb1b\" data-indent-level=\"2\">\n<li>\n<p data-renderer-start-pos=\"601\" data-local-id=\"ecb31d9ff497\">Work closely with product, design and engineering teams to define and document detailed product requirements, ensuring they align with the overall product and business strategy.</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"783\" data-local-id=\"eb2bbec639b4\">Engage in agile development processes, including sprint planning, backlog refinement, and daily stand-ups, to drive the timely release of product features.</p>\n</li>\n\n\n<li>\n<p data-renderer-start-pos=\"944\" data-local-id=\"19b5a39f8084\"><strong data-renderer-mark=\"true\">Product Documentation</strong></p>\n<ul data-local-id=\"9c7d2892-b89c-4868-ace6-2adffc29a646\" data-indent-level=\"2\">\n<li>\n<p data-renderer-start-pos=\"969\" data-local-id=\"e090c6ff48c2\">Create comprehensive product documentation, including user guides and release notes, to support internal teams and external clients.</p>\n</li>\n\n\n<li>\n<p data-renderer-start-pos=\"1107\" data-local-id=\"86e93e3017c5\"><strong data-renderer-mark=\"true\">Market Research</strong></p>\n<ul data-local-id=\"0f72ce7d-e87a-4e4b-8248-b31c82503ebe\" data-indent-level=\"2\">\n<li>\n<p data-renderer-start-pos=\"1126\" data-local-id=\"228634926d6f\">Dive deep into market trends, user needs, and competitor landscapes to inform product decisions and enhancements</p>\n</li>\n\n\n<li>\n<p data-renderer-start-pos=\"1244\" data-local-id=\"721bfb986809\"><strong data-renderer-mark=\"true\">Data Analysis</strong></p>\n<ul data-local-id=\"7ae9a0c8-df6f-4a86-bc9f-bbe61e6725f7\" data-indent-level=\"2\">\n<li>\n<p data-renderer-start-pos=\"1261\" data-local-id=\"b44ffed65cd3\">Utilise data-driven insights to evaluate product performance, identify improvement areas, and make informed recommendations for enhancements.</p>\n</li>\n\n\n<li>\n<p data-renderer-start-pos=\"1408\" data-local-id=\"f72684928a0a\"><strong data-renderer-mark=\"true\">Quality Assurance</strong></p>\n<ul data-local-id=\"d9f057fe-7eb1-4c62-b546-d471ee0c2a05\" data-indent-level=\"2\">\n<li>\n<p data-renderer-start-pos=\"1429\" data-local-id=\"d9cde6818dce\">Collaborate with QA teams to define test cases, conduct testing, and ensure the delivery of high-quality products to end-users.</p>\n</li>\n\n\n\n</ul></li></ul></li></ul></li></ul></li></ul></li></ul></div>"},{"text":"Skills","content":"<div>\n<ul data-local-id=\"7ade4c22-c7eb-46fc-a0b0-41e00b9e6a4f\" data-indent-level=\"1\">\n<li>\n<p data-renderer-start-pos=\"1572\" data-local-id=\"5abd7e10e419\"><strong data-renderer-mark=\"true\">Analytical Thinking &amp; Research orientation</strong></p>\n<ul data-local-id=\"785905ce-9dfa-4536-8d86-016ffbadf892\" data-indent-level=\"2\">\n<li>\n<p data-renderer-start-pos=\"1618\" data-local-id=\"33c6c43056ba\">Proficient in data analysis tools such as Excel, SQL, or equivalent.</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"1690\" data-local-id=\"2bdec47b75a8\">Ability to interpret complex data sets and derive actionable insights - analyze data, identify patterns and make data-driven decisions.</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"1829\" data-local-id=\"58589ab193f1\">Experience conducting user research and usability testing.</p>\n</li>\n\n\n<li>\n<p data-renderer-start-pos=\"1893\" data-local-id=\"e5174ef9c90d\"><strong data-renderer-mark=\"true\">Communication</strong></p>\n<ul data-local-id=\"e64334b0-05cb-4ae0-bf7b-b2ca62ae41e7\" data-indent-level=\"2\">\n<li>\n<p data-renderer-start-pos=\"1910\" data-local-id=\"f7eeb543c4a7\">Excellent written and verbal communication skills for articulation of product requirements, effective collaboration and stakeholder management.</p>\n</li>\n\n\n<li>\n<p data-renderer-start-pos=\"2059\" data-local-id=\"e58dc902bdc4\"><strong data-renderer-mark=\"true\">Tools &amp; Processes</strong></p>\n<ul data-local-id=\"67c3d7b4-955a-4467-9a57-00540d3a4567\" data-indent-level=\"2\">\n<li>\n<p data-renderer-start-pos=\"2080\" data-local-id=\"a71c07f05963\">Proficiency in using product management tools, such as Jira and Confluence.</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2159\" data-local-id=\"f3665e148135\">Familiarity with agile development processes and principles.</p>\n</li>\n\n\n<li>\n<p data-renderer-start-pos=\"2225\" data-local-id=\"7a030589d016\"><strong data-renderer-mark=\"true\">Technical Acumen</strong></p>\n<ul data-local-id=\"c1d342b7-41e0-4689-80e9-66c187e57db8\" data-indent-level=\"2\">\n<li>\n<p data-renderer-start-pos=\"2245\" data-local-id=\"b9bfeea4407c\">Good understanding of technology stacks and the ability to engage effectively with technical teams.</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2348\" data-local-id=\"943faa5bce9c\">Knowledge of APIs and their role in modern software development.</p>\n</li>\n\n\n<li>\n<p data-renderer-start-pos=\"2418\" data-local-id=\"1fc743c35ba3\"><strong data-renderer-mark=\"true\">Collaboration</strong></p>\n<ul data-local-id=\"17ecded6-d202-43ea-b39d-d953be9c29d6\" data-indent-level=\"2\">\n<li>\n<p data-renderer-start-pos=\"2435\" data-local-id=\"2e21183c966b\">Strong collaborative skills, working effectively with cross-functional teams including design, development, and QA.</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2554\" data-local-id=\"4cecd09a91c6\">Experience facilitating productive discussions and workshops.</p>\n</li>\n\n\n\n</ul></li></ul></li></ul></li></ul></li></ul></li></ul></div>"},{"text":"Experience and Qualifications","content":"<div>\n<ul data-local-id=\"4fcda083c961\" data-indent-level=\"1\">\n<li>\n<p data-renderer-start-pos=\"2652\" data-local-id=\"b47762882444\">3 to 6 years in a Product Management, prior experience building fintech consumer products / platforms at scale</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2766\" data-local-id=\"7c2ad8d7af80\">Experience in developing modern, cloud-native mobile / web products and interfaces with contemporary UI/UX patterns</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2885\" data-local-id=\"b012783bee75\">Software Engineering / Technical background</p>\n</li>\n<li>\n<p data-renderer-start-pos=\"2932\" data-local-id=\"aa71fa738897\">An MBA from a Tier 1 school would be a bonus</p>\n</li>\n\n</ul></div>"}],"text":"Product Manager II","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<p><strong>Build the future of banking.</strong></p>\n<p><a id=\"menur1avi\" title=\"https://www.zeta.tech/in/\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link Zeta\"><strong><span style=\"text-decoration: underline;\">Zeta</span></strong></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.</p>\n<p>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</p>\n<p>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</p>\n<p><strong>1. Tachyon</strong>, our cloud-native banking stack built for population-scale systems</p>\n<p><strong>2. Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</p>\n<p><strong>3. Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</p>\n<p><strong>4. Elena</strong>, our intelligent and conversational AI platform for banking</p>\n<p><strong>5. Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></p>\n<p><strong>6. Sparrow</strong>, the leading card experience for non-prime cardholders in the US&hellip;and more across cards, payments, lending, and core banking.</p>\n<p>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>.</p>\n<p><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></p>\n<p>If you would like to learn more about how we have grown and evolved over the years, <a id=\"menur1avk\" title=\"https://www.youtube.com/watch?v=q8rzctbrzw8\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link watch our journey here\"><strong><span style=\"text-decoration: underline;\">watch our journey here</span></strong></a>. You can also explore <a id=\"menur1avm\" title=\"https://www.zeta.tech/in/\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link our website\"><strong><span style=\"text-decoration: underline;\">our website</span></strong></a> and follow us on <a id=\"menur1avo\" title=\"https://www.linkedin.com/company/zetasuite/\" href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link LinkedIn\"><strong><span style=\"text-decoration: underline;\">LinkedIn</span></strong></a><strong>, </strong><a id=\"menur1avq\" title=\"https://www.instagram.com/lifeatzeta\" href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link Instagram,\"><strong><span style=\"text-decoration: underline;\">Instagram,</span></strong></a><a id=\"menur1avs\" title=\"https://www.youtube.com/@zetasuite\" href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link YouTube\"><strong><span style=\"text-decoration: underline;\">YouTube</span></strong></a><strong>, and </strong><a id=\"menur1avu\" title=\"https://x.com/zetasuite?lang=en\" href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link X\"><strong><span style=\"text-decoration: underline;\">X</span></strong></a><strong>.</strong></p>\n</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 12pt;\">About the Role</strong></div>\n<div>As a Product Manager in the Meridian team, you will have the opportunity to work on innovative products and features that enhance user experiences and drive long-term growth for our customers. Your role will cut through the entire product development lifecycle for your assigned charter - encompassing product development, research, analytics, execution and growth. You will collaborate with peers across product management, UX design, software engineering, data science, and business functions.&nbsp;</div>","descriptionBodyPlain":"Build the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.\nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US…and more across cards, payments, lending, and core banking.\nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \n \nAbout the Role\nAs a Product Manager in the Meridian team, you will have the opportunity to work on innovative products and features that enhance user experiences and drive long-term growth for our customers. Your role will cut through the entire product development lifecycle for your assigned charter - encompassing product development, research, analytics, execution and growth. You will collaborate with peers across product management, UX design, software engineering, data science, and business functions. \n","hostedUrl":"https://jobs.lever.co/zeta/0634dbe9-0cbc-4cee-a8a7-c6185dbae42e","applyUrl":"https://jobs.lever.co/zeta/0634dbe9-0cbc-4cee-a8a7-c6185dbae42e/apply"},{"additionalPlain":"Equal Opportunity\nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success\n","additional":"<p><strong>Equal Opportunity</strong></p>\n<p>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success</p>","categories":{"commitment":"Full-time","department":"CEO Office","location":"Mumbai/Bangalore/Hyderabad","team":"Program Managment","allLocations":["Mumbai/Bangalore/Hyderabad"]},"createdAt":1777551549087,"descriptionPlain":"About us \nBuild the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n …and more across cards, payments, lending, and core banking.\nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n\nAbout the Role\nThe Project Manager 1 ensures smooth execution across operational, engineering, and governance workflows. This role is responsible for coordination, communication, and maintaining hygiene across change management, incidents, reporting, and cross‑team collaboration. The PM1 will work closely across stakeholders from product, engineering, marketing, finance and legal teams to ensure timely closures and high-quality execution. \n","description":"<p><strong style=\"font-size: 16px;\">About us </strong></p>\n<p><strong style=\"font-size: 16px;\">Build the future of banking.</strong></p>\n<p><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><u style=\"font-size: 16px;\">Zeta</u></a><span style=\"font-size: 16px;\"> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</span></p>\n<p><span style=\"font-size: 16px;\">Our impact runs at real-world scale. Today, </span><strong style=\"font-size: 16px;\">over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong><span style=\"font-size: 16px;\"> across India, the US, EMEA, and Asia. Backed by</span><strong style=\"font-size: 16px;\"> SoftBank Vision Fund, Mastercard</strong><span style=\"font-size: 16px;\">, and other reputed strategic investors, we reached a valuation of </span><strong style=\"font-size: 16px;\">$2 billion</strong><span style=\"font-size: 16px;\"> in 2025.</span></p>\n<p><span style=\"font-size: 16px;\">Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</span></p>\n<p><span style=\"font-size: 16px;\">1. </span><strong style=\"font-size: 16px;\">Tachyon</strong><span style=\"font-size: 16px;\">, our cloud-native banking stack built for population-scale systems</span></p>\n<p><span style=\"font-size: 16px;\">2. </span><strong style=\"font-size: 16px;\">Cipher</strong><span style=\"font-size: 16px;\">, our unified authentication platform for secure, high-volume banking environments</span></p>\n<p><span style=\"font-size: 16px;\">3. </span><strong style=\"font-size: 16px;\">Digital Credit as a Service</strong><span style=\"font-size: 16px;\">, enabling banks to launch credit lines on UPI</span></p>\n<p><span style=\"font-size: 16px;\">4.</span><strong style=\"font-size: 16px;\"> Elena</strong><span style=\"font-size: 16px;\">, our intelligent and conversational AI platform for banking</span></p>\n<p><span style=\"font-size: 16px;\">5. </span><strong style=\"font-size: 16px;\">Pixel</strong><span style=\"font-size: 16px;\">, India’s first digital-native credit card, launched in partnership with </span><strong style=\"font-size: 16px;\">HDFC Bank</strong><span style=\"font-size: 16px;\">, for whom we also revamped their </span><strong style=\"font-size: 16px;\">PayZapp </strong><span style=\"font-size: 16px;\">mobile app: Winner of the </span><strong style=\"font-size: 16px;\">Celent Model Bank Award for Payments Innovation 2024</strong></p>\n<p><span style=\"font-size: 16px;\">6. </span><strong style=\"font-size: 16px;\">Sparrow</strong><span style=\"font-size: 16px;\">, the leading card experience for non-prime cardholders in the US</span></p>\n<p><span style=\"font-size: 16px;\">&nbsp;…and more across cards, payments, lending, and core banking.</span></p>\n<p><span style=\"font-size: 16px;\">We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a </span><strong style=\"font-size: 16px;\">Great Place to Work</strong><span style=\"font-size: 16px;\">.</span></p>\n<p><strong style=\"font-size: 16px;\">If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></p>\n<div><span style=\"font-size: 16px;\">If you would like to learn more about how we have grown and evolved over the years, </span><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" class=\"postings-link\"><strong style=\"font-size: 16px;\">watch our journey here</strong></a><span style=\"font-size: 16px;\">. You can also explore </span><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><strong style=\"font-size: 16px;\">our website</strong></a><span style=\"font-size: 16px;\"> and follow us on </span><a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\" class=\"postings-link\"><strong style=\"font-size: 16px;\">LinkedIn</strong></a><strong style=\"font-size: 16px;\">, </strong><a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\" class=\"postings-link\"><strong style=\"font-size: 16px;\">Instagram,</strong></a><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\" class=\"postings-link\"><strong style=\"font-size: 16px;\">YouTube</strong></a><strong style=\"font-size: 16px;\">, and </strong><a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\" class=\"postings-link\"><strong style=\"font-size: 16px;\">X</strong></a><strong style=\"font-size: 16px;\">.<br><br></strong><br><strong style=\"font-size: 16px;\">About the Role</strong><br><span style=\"font-size: 16px;\">The Project Manager 1 ensures smooth execution across operational, engineering, and governance workflows. This role is responsible for coordination, communication, and maintaining hygiene across change management, incidents, reporting, and cross‑team collaboration. The PM1 will work closely across stakeholders from product, engineering, marketing, finance and legal teams to ensure timely closures and high-quality execution.&nbsp;</span></div>","id":"b2da8d9c-34a3-4abe-9cec-2ae4c57f85fa","lists":[{"text":"Responsibilities","content":"<p data-local-id=\"a4bbc2ff856d\" data-renderer-start-pos=\"702\"><strong data-renderer-mark=\"true\">KPI &amp; Performance Management</strong></p>\n<ul data-local-id=\"11a757a40e3e\" data-indent-level=\"1\" style=\"list-style-type: disc;\">\n<li>Maintain and update KPI dashboards for CEO and leadership review</li>\n<li>Track weekly/monthly performance across engineering, SRE, and operations</li>\n<li>Highlight deviations, risks, and required interventions</li>\n<li>Drive closure on action items arising from KPI reviews</li>\n<li>Ensure KPIs stay aligned with evolving priorities and governance needs</li>\n\n<p data-local-id=\"bc2d96f054f9\" data-renderer-start-pos=\"1072\"><strong data-renderer-mark=\"true\">&nbsp;JIRA Tracking &amp; Configuration</strong></p>\n<div>\n\n<li>Manage JIRA boards, issue workflows, and sprint/epic tracking</li>\n<li>Ensure correct ticket creation, tagging, linking, and SLA adherence</li>\n<li>Maintain hygiene of JIRA dashboards and reporting views</li>\n<li>Configure fields, filters, workflows, and automations as required</li>\n<li>Train stakeholders on JIRA usage and enforce consistency</li>\n\n</div>\n<p data-local-id=\"f1499b34c6b5\" data-renderer-start-pos=\"1432\"><strong>Key Client Collaboration</strong></p>\n\n<li>Coordinate with<strong> strategic Zeta clients</strong> on operational topics, releases, and escalations</li>\n<li>Track client‑impacting changes, incidents, demos, and dependencies</li>\n<li>Ensure client commitments communicated via the CEO Office are executed reliably</li>\n<li>Support preparation for client reviews, demos, and leadership interactions</li>\n<li>Act as a bridge between internal teams and client stakeholders when required</li>\n\n<p data-local-id=\"ea7f2ec01554\" data-renderer-start-pos=\"1865\"><strong data-renderer-mark=\"true\">Calendar &amp; Meeting Management</strong></p>\n<div>\n\n<li>Review calendars daily and ensure RSVPs are accurate</li>\n<li>Schedule meetings/calls based on leadership requests</li>\n<li>Maintain meeting readiness with agendas, notes, and coordination</li>\n\n</div>\n<p data-local-id=\"d2f5f5e9b604\" data-renderer-start-pos=\"2081\"><strong data-renderer-mark=\"true\">Reporting &amp; Metrics</strong></p>\n<ul data-local-id=\"6c235f65cdbb\" data-indent-level=\"1\" style=\"list-style-type: disc;\">\n<li>Executive reporting for the CEO office stakeholders and clients</li>\n<li>Ensure accuracy, completeness, and timeliness of all reports</li>\n</ul></ul>"},{"text":"Skills","content":"<div>\n\n<li>Strong execution and delivery discipline</li>\n<li>Excellent communication and senior stakeholder management</li>\n<li>Comfort working with <strong>external / enterprise clients</strong></li>\n<li>High proficiency in <strong>JIRA</strong>, including boards, dashboards, workflows, filters, and configurations</li>\n<li>Scrum/Agile knowledge preferred</li>\n<li>Strong analytical and KPI‑driven mindset</li>\n<li>High ownership, attention to detail, and follow‑through</li>\n\n</div>"},{"text":"Experience and Qualifications","content":"<div>\n\n<li>2-4 years of total experience</li>\n<li>Project/Program Management experience preferable</li>\n<li>Experience with B2B enterprise, SaaS / Cloud-based products is a strong plus</li>\n<li>Experience with JIRA, Confluence, MS Office preferred</li>\n\n</div>"}],"text":"Project Manager I","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<p><strong style=\"font-size: 16px;\">About us </strong></p>\n<p><strong style=\"font-size: 16px;\">Build the future of banking.</strong></p>\n<p><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><u style=\"font-size: 16px;\">Zeta</u></a><span style=\"font-size: 16px;\"> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</span></p>\n<p><span style=\"font-size: 16px;\">Our impact runs at real-world scale. Today, </span><strong style=\"font-size: 16px;\">over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong><span style=\"font-size: 16px;\"> across India, the US, EMEA, and Asia. Backed by</span><strong style=\"font-size: 16px;\"> SoftBank Vision Fund, Mastercard</strong><span style=\"font-size: 16px;\">, and other reputed strategic investors, we reached a valuation of </span><strong style=\"font-size: 16px;\">$2 billion</strong><span style=\"font-size: 16px;\"> in 2025.</span></p>\n<p><span style=\"font-size: 16px;\">Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</span></p>\n<p><span style=\"font-size: 16px;\">1. </span><strong style=\"font-size: 16px;\">Tachyon</strong><span style=\"font-size: 16px;\">, our cloud-native banking stack built for population-scale systems</span></p>\n<p><span style=\"font-size: 16px;\">2. </span><strong style=\"font-size: 16px;\">Cipher</strong><span style=\"font-size: 16px;\">, our unified authentication platform for secure, high-volume banking environments</span></p>\n<p><span style=\"font-size: 16px;\">3. </span><strong style=\"font-size: 16px;\">Digital Credit as a Service</strong><span style=\"font-size: 16px;\">, enabling banks to launch credit lines on UPI</span></p>\n<p><span style=\"font-size: 16px;\">4.</span><strong style=\"font-size: 16px;\"> Elena</strong><span style=\"font-size: 16px;\">, our intelligent and conversational AI platform for banking</span></p>\n<p><span style=\"font-size: 16px;\">5. </span><strong style=\"font-size: 16px;\">Pixel</strong><span style=\"font-size: 16px;\">, India&rsquo;s first digital-native credit card, launched in partnership with </span><strong style=\"font-size: 16px;\">HDFC Bank</strong><span style=\"font-size: 16px;\">, for whom we also revamped their </span><strong style=\"font-size: 16px;\">PayZapp </strong><span style=\"font-size: 16px;\">mobile app: Winner of the </span><strong style=\"font-size: 16px;\">Celent Model Bank Award for Payments Innovation 2024</strong></p>\n<p><span style=\"font-size: 16px;\">6. </span><strong style=\"font-size: 16px;\">Sparrow</strong><span style=\"font-size: 16px;\">, the leading card experience for non-prime cardholders in the US</span></p>\n<p><span style=\"font-size: 16px;\">&nbsp;&hellip;and more across cards, payments, lending, and core banking.</span></p>\n<p><span style=\"font-size: 16px;\">We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a </span><strong style=\"font-size: 16px;\">Great Place to Work</strong><span style=\"font-size: 16px;\">.</span></p>\n<p><strong style=\"font-size: 16px;\">If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></p>\n<div><span style=\"font-size: 16px;\">If you would like to learn more about how we have grown and evolved over the years, </span><a class=\"postings-link\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noopener noreferrer\"><strong style=\"font-size: 16px;\">watch our journey here</strong></a><span style=\"font-size: 16px;\">. You can also explore </span><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong style=\"font-size: 16px;\">our website</strong></a><span style=\"font-size: 16px;\"> and follow us on </span><a class=\"postings-link\" href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong style=\"font-size: 16px;\">LinkedIn</strong></a><strong style=\"font-size: 16px;\">, </strong><a class=\"postings-link\" href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noopener noreferrer\"><strong style=\"font-size: 16px;\">Instagram,</strong></a><a class=\"postings-link\" href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noopener noreferrer\"><strong style=\"font-size: 16px;\">YouTube</strong></a><strong style=\"font-size: 16px;\">, and </strong><a class=\"postings-link\" href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\"><strong style=\"font-size: 16px;\">X</strong></a><strong style=\"font-size: 16px;\">.<br><br></strong><br><strong style=\"font-size: 16px;\">About the Role</strong><br><span style=\"font-size: 16px;\">The Project Manager 1 ensures smooth execution across operational, engineering, and governance workflows. This role is responsible for coordination, communication, and maintaining hygiene across change management, incidents, reporting, and cross‑team collaboration. The PM1 will work closely across stakeholders from product, engineering, marketing, finance and legal teams to ensure timely closures and high-quality execution.&nbsp;</span></div>","descriptionBodyPlain":"About us \nBuild the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n …and more across cards, payments, lending, and core banking.\nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n\nAbout the Role\nThe Project Manager 1 ensures smooth execution across operational, engineering, and governance workflows. This role is responsible for coordination, communication, and maintaining hygiene across change management, incidents, reporting, and cross‑team collaboration. The PM1 will work closely across stakeholders from product, engineering, marketing, finance and legal teams to ensure timely closures and high-quality execution. \n","hostedUrl":"https://jobs.lever.co/zeta/b2da8d9c-34a3-4abe-9cec-2ae4c57f85fa","applyUrl":"https://jobs.lever.co/zeta/b2da8d9c-34a3-4abe-9cec-2ae4c57f85fa/apply"},{"additionalPlain":"Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n","additional":"<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>","categories":{"commitment":"Full-time","department":"Global SRE","location":"Bangalore","team":"Program Management","allLocations":["Bangalore"]},"createdAt":1776426493775,"descriptionPlain":"About us\nBuild the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work. If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n","description":"<div>\n<p><strong>About us</strong></p>\n<p><strong>Build the future of banking.</strong></p>\n<p><span style=\"box-sizing: border-box; text-decoration: underline;\"><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\">Zeta</a></span>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;Our impact runs at real-world scale. Today,&nbsp;<strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong>&nbsp;across India, the US, EMEA, and Asia. Backed by<strong>&nbsp;SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of&nbsp;<strong>$2 billion</strong> in 2025.</p>\n<p>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</p>\n<p>1.&nbsp;<strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</p>\n<p>2.&nbsp;<strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</p>\n<p>3.&nbsp;<strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</p>\n<p>4.&nbsp;<strong>Elena</strong>, our intelligent and conversational AI platform for banking</p>\n<p>5.&nbsp;<strong>Pixel</strong>, India’s first digital-native credit card, launched in partnership with&nbsp;<strong>HDFC Bank</strong>, for whom we also revamped their&nbsp;<strong>PayZapp&nbsp;</strong>mobile app: Winner of the&nbsp;<strong>Celent Model Bank Award for Payments Innovation 2024</strong></p>\n<p>6.&nbsp;<strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</p>\n<p>…and more across cards, payments, lending, and core banking.</p>\n<p>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;<strong>Great Place to Work</strong>.&nbsp;<strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></p>\n<p><a rel=\"noopener noreferrer\" href=\"http://playground.if/\">If</a>&nbsp;you would like to learn more about how we have grown and evolved over the years,&nbsp;<strong><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\">watch our journey here</a></strong>. You can also explore&nbsp;<strong><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\">our website</a></strong>&nbsp;and follow us on&nbsp;<strong><a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\">LinkedIn</a>,&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\">Instagram,</a><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\">YouTube</a>, and&nbsp;<a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\">X</a>.</strong></p>\n</div>","id":"d80d21c8-6510-410e-bc1a-372f0c6bcbbd","lists":[{"text":"Responsibilities","content":"<div>\n<p data-local-id=\"f871c600d015\" data-renderer-start-pos=\"31\" tabindex=\"-1\" id=\"1.-Communication-&amp;-Channel-Governance\"><span style=\"color: #000000;\">1. Communication &amp; Channel Governance</span></p>\n<ul data-local-id=\"8a983b60-e3bb-4f83-99a2-dda88bc9343f\" data-indent-level=\"1\" style=\"list-style-type: disc;\">\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"72\" data-local-id=\"dab62e5bf5c1\"><span style=\"color: #000000;\">Ensure no posts/messages across support channels, chats, or groups remain unaddressed</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"161\" data-local-id=\"1ee9977fd56e\"><span style=\"color: #000000;\">Highlight leader-specific queries for timely attention</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"219\" data-local-id=\"3b87925e26be\"><span style=\"color: #000000;\">Align with SRE teams as needed</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"253\" data-local-id=\"a8973cf3be0e\"><span style=\"color: #000000;\">Ensure all SRE-related emails are acknowledged and actioned</span></p>\n</li>\n\n<p data-local-id=\"bfd9b4340ec8\" data-renderer-start-pos=\"317\" tabindex=\"-1\" id=\"2.-Calendar-&amp;-Meeting-Management\"><span style=\"color: #000000;\">2. Calendar &amp; Meeting Management</span></p>\n<ul data-local-id=\"d908f1cf-1445-4edf-abf3-d3564a98c334\" data-indent-level=\"1\" style=\"list-style-type: disc;\">\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"353\" data-local-id=\"0e59dc85d6c8\"><span style=\"color: #000000;\">Regularly review calendar (start, during, and end of day)</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"414\" data-local-id=\"8e433c739d53\"><span style=\"color: #000000;\">Ensure RSVPs are shared/requested for all meetings</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"468\" data-local-id=\"01103781160b\"><span style=\"color: #000000;\">Schedule requested calls immediately</span></p>\n</li>\n\n<p data-local-id=\"a88ecf8030c8\" data-renderer-start-pos=\"509\" tabindex=\"-1\" id=\"3.-Change-Management-(CMR-/-eCMR-Governance)\"><span style=\"color: #000000;\">3. Change Management (<span data-testid=\"definition-highlighter\">CMR</span> / eCMR Governance)</span></p>\n<ul data-local-id=\"a7058311-7315-459a-8fdb-c2537563cfff\" data-indent-level=\"1\" style=\"list-style-type: disc;\">\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"557\" data-local-id=\"5b94f2f566cd\"><span style=\"color: #000000;\">Ensure no <span data-highlighted=\"true\" data-vc=\"highlighted-text\">CMR</span>/eCMR has missing planned start dates</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"611\" data-local-id=\"70df4f69cc87\"><span style=\"color: #000000;\">Validate all Olympus changes are correctly tagged</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"664\" data-local-id=\"c6b39df4b9ce\"><span style=\"color: #000000;\">Review scoped changes for completeness, accuracy, and impact diffs</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"734\" data-local-id=\"5bda97be2025\"><span style=\"color: #000000;\">Drive CAB alignment, approvals, and calls</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"779\" data-local-id=\"aa86f442c172\"><span style=\"color: #000000;\">Coordinate Change communications and downtime windows</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"836\" data-local-id=\"da9fef2a2c36\"><span style=\"color: #000000;\">Collaborate on dependencies (EOD runs, Day-1 readiness, demos)</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"902\" data-local-id=\"5e410b645a29\"><span style=\"color: #000000;\">Proactively unblock execution issues</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"942\" data-local-id=\"9a16701eed18\"><span style=\"color: #000000;\">Maintain <span data-highlighted=\"true\" data-vc=\"highlighted-text\">CMR</span> hygiene, reports, and pipeline cleanup</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"997\" data-local-id=\"9cbd91cc43c1\"><span style=\"color: #000000;\">Ensure all required fields are updated and accurate</span></p>\n</li>\n\n<p data-local-id=\"72a27e33d9ee\" data-renderer-start-pos=\"1053\" tabindex=\"-1\" id=\"4.-Downtime-Governance\"><span style=\"color: #000000;\">4. Downtime Governance</span></p>\n<ul data-local-id=\"8f7951b6-3de5-4c1a-9c4c-1a8cdcebd1bc\" data-indent-level=\"1\" style=\"list-style-type: disc;\">\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"1079\" data-local-id=\"e3e599f7d58c\"><span style=\"color: #000000;\">Maintain <mark data-renderer-mark=\"true\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"31288ec7-4710-48bc-b3f8-0c6364d0b94e\" aria-details=\"31288ec7-4710-48bc-b3f8-0c6364d0b94e\" aria-expanded=\"false\" data-mark-annotation-state=\"active\" data-has-focus=\"false\" data-is-hovered=\"false\" role=\"button\" tabindex=\"0\" id=\"31288ec7-4710-48bc-b3f8-0c6364d0b94e\">Downtime Tracker with validated impact analysis</mark></span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"1139\" data-local-id=\"c1c343085fed\"><span style=\"color: #000000;\">Coordinate issue resolution during demos with stakeholders</span></p>\n</li>\n\n<p data-local-id=\"3f5c3b7222f6\" data-renderer-start-pos=\"1202\" tabindex=\"-1\" id=\"5.-EOD-&amp;-Internal-Demo-Governance\"><span style=\"color: #000000;\">5. EOD &amp; Internal Demo Governance</span></p>\n<ul data-local-id=\"e6cf616c-8add-4fca-918c-dbc316589018\" data-indent-level=\"1\" style=\"list-style-type: disc;\">\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"1239\" data-local-id=\"78a325b29b9f\"><span style=\"color: #000000;\">Ensure no EOD issues (Prod/<span data-testid=\"definition-highlighter\">UAT</span>) remain unaddressed</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"1293\" data-local-id=\"397676ab5046\"><span style=\"color: #000000;\">Validate EOD tracker data accuracy</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"1331\" data-local-id=\"a6621192802b\"><span style=\"color: #000000;\">Ensure internal demo scripts run successfully</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"1380\" data-local-id=\"c5720bd1d695\"><span style=\"color: #000000;\">Drive same-day resolution or escalate blockers</span></p>\n</li>\n\n<p data-local-id=\"0dd4205c5528\" data-renderer-start-pos=\"1431\" tabindex=\"-1\" id=\"6.-Incident,-RCA-&amp;-Change-Governance\"><span style=\"color: #000000;\">6. Incident,&nbsp;<span data-testid=\"definition-highlighter\">RCA</span> &amp; Change Governance&nbsp;</span></p>\n<ul data-local-id=\"0ac91c7e-f6ef-4943-821b-567cfcfebdee\" data-indent-level=\"1\" style=\"list-style-type: disc;\">\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"1472\" data-local-id=\"df3a74b16367\"><span style=\"color: #000000;\">Ensure <mark data-renderer-mark=\"true\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"8c436e32-b2cc-4bb7-83e1-8f826492e1f9\" aria-details=\"8c436e32-b2cc-4bb7-83e1-8f826492e1f9\" aria-expanded=\"false\" data-mark-annotation-state=\"active\" data-has-focus=\"false\" data-is-hovered=\"false\" role=\"button\" tabindex=\"0\" id=\"8c436e32-b2cc-4bb7-83e1-8f826492e1f9\">no stale</mark> CMRs, INCs, or RCAs; prevent <span data-testid=\"definition-highlighter\">SLA</span> breaches</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"1533\" data-local-id=\"59e04d0353a6\"><span style=\"color: #000000;\">Drive closure through proactive follow-ups and email communication</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"1603\" data-local-id=\"6b6675336b88\"><span style=\"color: #000000;\">Maintain incident hygiene (correct mapping, linking, field updates)</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"1674\" data-local-id=\"d452f7d457f0\"><span style=\"color: #000000;\">Escalate <span data-highlighted=\"true\" data-vc=\"highlighted-text\">SLA</span> breaches promptly</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"1708\" data-local-id=\"4991f586e060\"><span style=\"color: #000000;\">Conduct/ensure <span data-testid=\"definition-highlighter\">BRC</span> reviews for Sev-1 &amp; Sev-2 RCAs</span></p>\n</li>\n\n<p data-local-id=\"4768c64a4921\" data-renderer-start-pos=\"1762\" tabindex=\"-1\" id=\"7.-Reporting-&amp;-Metrics\"><span style=\"color: #000000;\">7. Reporting &amp; Metrics</span></p>\n<ul data-local-id=\"616ec176-d231-4907-a3e8-f3457b4202ae\" data-indent-level=\"1\" style=\"list-style-type: disc;\">\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"1788\" data-local-id=\"c4277fbdce23\"><span style=\"color: #000000;\">Publish monthly governance deck within first 2 working days</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"1851\" data-local-id=\"d0305e735080\"><span style=\"color: #000000;\">Update SLO metrics at the start of each month</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"1900\" data-local-id=\"140f6c546e1b\"><span style=\"color: #000000;\">Maintain accurate tracking and reporting across all governance areas</span></p>\n</li>\n\n<p data-local-id=\"f58888a54e8b\" data-renderer-start-pos=\"1973\" tabindex=\"-1\" id=\"8.-Onboarding-&amp;-Configuration-Governance\"><span style=\"color: #000000;\">8. Onboarding &amp; Configuration Governance</span></p>\n<ul data-local-id=\"d08ae514-e854-4a1b-bd3e-cc8e452e7206\" data-indent-level=\"1\" style=\"list-style-type: disc;\">\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"2017\" data-local-id=\"bfeb10f3a5b5\"><span style=\"color: #000000;\">Oversee new service/cluster onboarding with correct SaaS mapping</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"2085\" data-local-id=\"19a7f3a85cb3\"><span style=\"color: #000000;\">Ensure tenant and <span data-testid=\"definition-highlighter\">CSN</span> onboarding documentation &amp; sign-offs</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"2147\" data-local-id=\"ce41aceb8d6c\"><span style=\"color: #000000;\">Maintain accurate SaaS–cluster mappings across all platforms (Ryze, Olympus, Sparrow, etc.)</span></p>\n</li>\n\n<p data-local-id=\"32040515a7b5\" data-renderer-start-pos=\"2243\" tabindex=\"-1\" id=\"9.-Data-Hygiene-&amp;-Compliance\"><span style=\"color: #000000;\">9. Data Hygiene &amp; Compliance</span></p>\n<ul data-local-id=\"debc071a-86e6-4ede-a0ee-0b1f9c5a5493\" data-indent-level=\"1\" style=\"list-style-type: disc;\">\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"2275\" data-local-id=\"64b151899531\"><span style=\"color: #000000;\">Ensure no null values in planned/actual deployment fields</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"2336\" data-local-id=\"2cdc4242a75d\"><span style=\"color: #000000;\">Maintain accurate SaaS mapping (no “None” cases)</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"2388\" data-local-id=\"362155c048e4\"><span style=\"color: #000000;\">Enforce complete and correct data across systems and trackers</span></p>\n</li>\n\n<p data-local-id=\"705e94107d8a\" data-renderer-start-pos=\"2454\" tabindex=\"-1\" id=\"10.-Stakeholder-Collaboration-&amp;-Escalation\"><span style=\"color: #000000;\">10. Stakeholder Collaboration &amp; Escalation</span></p>\n<ul data-local-id=\"f7d8ec92-846e-4228-b401-6fe6e061cee7\" data-indent-level=\"1\" style=\"list-style-type: disc;\">\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"2500\" data-local-id=\"f1159fa32de4\"><span style=\"color: #000000;\">Act as a central coordinator across SRE, <span data-testid=\"definition-highlighter\">CS</span>, and stakeholders</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"2565\" data-local-id=\"cffa4b4d4fdd\"><span style=\"color: #000000;\">Proactively identify risks, unblock dependencies, and escalate issues</span></p>\n</li>\n<li style=\"color: #000000;\">\n<p data-renderer-start-pos=\"2638\" data-local-id=\"4c20c1187179\"><span style=\"color: #000000;\">Ensure smooth execution of releases, demos, and operations</span></p>\n</li>\n\n</ul></ul></ul></ul></ul></ul></ul></ul></ul></ul></div>"},{"text":"Skills","content":"<div>\n<div>\n\n<li>\n<p>Strong operational and delivery management&nbsp;</p>\n</li>\n<li>\n<p>Excellent communication, stakeholder, and conflict-resolution skills&nbsp;</p>\n</li>\n<li>\n<p>Data-driven decision-making and analytical thinking&nbsp;</p>\n</li>\n<li>\n<p>Budgeting, cost analysis, and resource planning&nbsp;</p>\n</li>\n<li>\n<p>Familiarity with cloud platforms (AWS) &nbsp;</p>\n</li>\n\n</div>\n</div>"},{"text":"Experience and Qualification","content":"<div>\n<ul data-indent-level=\"1\" style=\"list-style-type: disc;\">\n<li>\n<p>Experience Landscape: 4-8 years of experience in Project Management.</p>\n</li>\n<li>\n<p>Education/ Pedigree: B.Tech</p>\n</li>\n\n</ul></div>"}],"text":"Project Manager II","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<p><strong>About us</strong></p>\n<p><strong>Build the future of banking.</strong></p>\n<p><span style=\"box-sizing: border-box; text-decoration: underline;\"><a href=\"https://www.zeta.tech/in/\" rel=\"noopener noreferrer\">Zeta</a></span>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;Our impact runs at real-world scale. Today,&nbsp;<strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong>&nbsp;across India, the US, EMEA, and Asia. Backed by<strong>&nbsp;SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of&nbsp;<strong>$2 billion</strong> in 2025.</p>\n<p>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</p>\n<p>1.&nbsp;<strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</p>\n<p>2.&nbsp;<strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</p>\n<p>3.&nbsp;<strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</p>\n<p>4.&nbsp;<strong>Elena</strong>, our intelligent and conversational AI platform for banking</p>\n<p>5.&nbsp;<strong>Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with&nbsp;<strong>HDFC Bank</strong>, for whom we also revamped their&nbsp;<strong>PayZapp&nbsp;</strong>mobile app: Winner of the&nbsp;<strong>Celent Model Bank Award for Payments Innovation 2024</strong></p>\n<p>6.&nbsp;<strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</p>\n<p>&hellip;and more across cards, payments, lending, and core banking.</p>\n<p>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;<strong>Great Place to Work</strong>.&nbsp;<strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></p>\n<p><a href=\"http://playground.if/\" rel=\"noopener noreferrer\">If</a>&nbsp;you would like to learn more about how we have grown and evolved over the years,&nbsp;<strong><a href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" rel=\"noopener noreferrer\">watch our journey here</a></strong>. You can also explore&nbsp;<strong><a href=\"https://www.zeta.tech/in/\" rel=\"noopener noreferrer\">our website</a></strong>&nbsp;and follow us on&nbsp;<strong><a href=\"https://www.linkedin.com/company/zetasuite/\" rel=\"noopener noreferrer\">LinkedIn</a>,&nbsp;<a href=\"https://www.instagram.com/lifeatzeta\" rel=\"noopener noreferrer\">Instagram,</a><a href=\"https://www.youtube.com/@Zetasuite\" rel=\"noopener noreferrer\">YouTube</a>, and&nbsp;<a href=\"https://x.com/zetasuite?lang=en\" rel=\"noopener noreferrer\">X</a>.</strong></p>\n</div>","descriptionBodyPlain":"About us\nBuild the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work. If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n","hostedUrl":"https://jobs.lever.co/zeta/d80d21c8-6510-410e-bc1a-372f0c6bcbbd","applyUrl":"https://jobs.lever.co/zeta/d80d21c8-6510-410e-bc1a-372f0c6bcbbd/apply"},{"additionalPlain":"","additional":"<div>\n<div>\n<p aria-level=\"3\" role=\"heading\"><strong><span data-ccp-parastyle=\"heading 3\">Equal Opportunity</span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">&nbsp;</span></strong></p>\n</div>\n<div>\n<p><span data-contrast=\"none\">Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">&nbsp;</span></p>\n</div>\n</div>","categories":{"commitment":"Full-time","department":"Axon PC","location":"Hyderabad","team":"Customer Success","allLocations":["Hyderabad"]},"createdAt":1776450357238,"descriptionPlain":"","description":"<div>\n<div><span style=\"text-decoration: underline;\"><strong><span data-ccp-parastyle=\"heading 2\">About Zeta<br></span></strong></span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\"><br></span></div>\n<div><span data-ccp-parastyle=\"heading 3\">Build the future of banking.</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}\"><br><br></span></div>\n<div><a rel=\"noreferrer noopener\" href=\"https://www.zeta.tech/in/\"><span data-ccp-charstyle=\"Hyperlink\">Zeta</span></a><span data-contrast=\"none\"> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.</span></div>\n<div><span data-contrast=\"none\"><br>Our impact&nbsp;runs on a&nbsp;real-world scale. Today,&nbsp;</span><span data-contrast=\"none\">over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+&nbsp;Zetanauts</span><span data-contrast=\"none\">&nbsp;across India, the US, EMEA, and Asia. Backed by</span><span data-contrast=\"none\">&nbsp;SoftBank Vision Fund, Mastercard</span><span data-contrast=\"none\">, and other reputed strategic investors, we reached a valuation of&nbsp;</span><span data-contrast=\"none\">$2 billion</span><span data-contrast=\"none\">&nbsp;in 2025.</span></div>\n<div>&nbsp;</div>\n<div><span data-contrast=\"none\">Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</span></div>\n<div>\n<ol start=\"1\" role=\"list\" style=\"list-style-type: decimal;\">\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335551671&quot;:1,&quot;335552541&quot;:0,&quot;335559683&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\"><span data-contrast=\"none\">Tachyon</span><span data-contrast=\"none\">, our cloud-native banking stack built for population-scale systems</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol start=\"2\" role=\"list\" style=\"list-style-type: decimal;\">\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335551671&quot;:1,&quot;335552541&quot;:0,&quot;335559683&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\"><span data-contrast=\"none\">Cipher</span><span data-contrast=\"none\">, our unified authentication platform for secure, high-volume banking environments</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol start=\"3\" role=\"list\" style=\"list-style-type: decimal;\">\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335551671&quot;:1,&quot;335552541&quot;:0,&quot;335559683&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\" role=\"listitem\"><span data-contrast=\"none\">Digital Credit as a Service</span><span data-contrast=\"none\">, enabling banks to launch credit lines on UPI</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol start=\"4\" role=\"list\" style=\"list-style-type: decimal;\">\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335551671&quot;:1,&quot;335552541&quot;:0,&quot;335559683&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\" role=\"listitem\"><span data-contrast=\"none\">Elena</span><span data-contrast=\"none\">, our intelligent and conversational AI platform for banking</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol start=\"5\" role=\"list\" style=\"list-style-type: decimal;\">\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335551671&quot;:1,&quot;335552541&quot;:0,&quot;335559683&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\" role=\"listitem\"><span data-contrast=\"none\">Pixel</span><span data-contrast=\"none\">, India’s first digital-native credit card, launched in partnership with&nbsp;</span><span data-contrast=\"none\">HDFC Bank</span><span data-contrast=\"none\">, for whom we also revamped their&nbsp;</span><span data-contrast=\"none\">PayZapp&nbsp;</span><span data-contrast=\"none\">mobile app: Winner of the&nbsp;</span><span data-contrast=\"none\">Celent&nbsp;Model Bank Award for Payments Innovation 2024</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol start=\"6\" role=\"list\" style=\"list-style-type: decimal;\">\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335551671&quot;:1,&quot;335552541&quot;:0,&quot;335559683&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\" role=\"listitem\"><span data-contrast=\"none\">Sparrow</span><span data-contrast=\"none\">, the leading card experience for non-prime cardholders in the US</span><span data-contrast=\"none\">… and more across cards, payments, lending, and core banking.</span></li>\n</ol>\n</div>\n<div><span data-contrast=\"none\">We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;</span><span data-contrast=\"none\">Great Place to Work</span><span data-contrast=\"none\">.</span></div>\n<div>&nbsp;</div>\n<div><span data-contrast=\"none\">If you want to build&nbsp;cutting-edge&nbsp;banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.<br></span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\"><br></span></div>\n<div><span data-contrast=\"none\">If you would like to learn more about how we have grown and evolved over the years,&nbsp;</span><a rel=\"noreferrer noopener\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\"><span data-ccp-charstyle=\"Hyperlink\">watch our journey here</span></a><span data-contrast=\"none\">. You can also explore&nbsp;</span><a rel=\"noreferrer noopener\" href=\"https://www.zeta.tech/in/\"><span data-ccp-charstyle=\"Hyperlink\">our website</span></a><span data-contrast=\"none\">&nbsp;and follow us on&nbsp;</span><a rel=\"noreferrer noopener\" href=\"https://www.linkedin.com/company/zetasuite/\"><span data-ccp-charstyle=\"Hyperlink\">LinkedIn</span></a><span data-contrast=\"none\">,&nbsp;</span><a rel=\"noreferrer noopener\" href=\"https://www.instagram.com/lifeatzeta\"><span data-ccp-charstyle=\"Hyperlink\">Instagram,</span></a><span data-contrast=\"none\">&nbsp;</span><a rel=\"noreferrer noopener\" href=\"https://www.youtube.com/@Zetasuite\"><span data-ccp-charstyle=\"Hyperlink\">YouTube</span></a><span data-contrast=\"none\">, and&nbsp;</span><a rel=\"noreferrer noopener\" href=\"https://x.com/zetasuite?lang=en\"><span data-ccp-charstyle=\"Hyperlink\">X</span></a><span data-contrast=\"none\">.</span></div>\n</div>","id":"1d96e412-f761-4e4d-a640-2da559ccbc77","lists":[{"text":"Key Responsibilities","content":"<div>\n<div>\n<p aria-level=\"3\" role=\"heading\"><strong><span data-ccp-charstyle=\"Heading 4 Char\">1. Customer Go-Live &amp; Implementation Management:</span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">&nbsp;</span></strong></p>\n</div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Own and support&nbsp;</span><span data-contrast=\"none\">customer onboarding and implementation activities</span><span data-contrast=\"none\">&nbsp;for assigned banking / fintech partners.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Participate in&nbsp;</span><span data-contrast=\"none\">implementation and project governance calls</span><span data-contrast=\"none\">&nbsp;with clients, partners, and internal teams.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Track key&nbsp;</span><span data-contrast=\"none\">project milestones, dependencies, blockers, and risks</span><span data-contrast=\"none\">&nbsp;to ensure&nbsp;timely&nbsp;go live.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Ensu</span><span data-contrast=\"none\">re&nbsp;</span><span data-contrast=\"none\">timely&nbsp;revenue enablement</span><span data-contrast=\"none\">&nbsp;for&nbsp;</span><span data-contrast=\"none\">newly launched customers.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<p aria-level=\"4\" role=\"heading\"><strong><span data-ccp-parastyle=\"heading 4\">2. Customer Success &amp; Relationship Management:</span></strong><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:80,&quot;335559739&quot;:40}\">&nbsp;</span></p>\n</div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Act as the day-to-day&nbsp;</span><span data-contrast=\"none\">point of contact fo</span><span data-contrast=\"none\">r&nbsp;customer operational queries</span><span data-contrast=\"none\">&nbsp;and&nbsp;</span><span data-contrast=\"none\">implementation support needs</span><span data-contrast=\"none\">.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Build strong working relationships with client stakeholders and implementation partners.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Ensure&nbsp;</span><span data-contrast=\"none\">seamless customer experience</span><span data-contrast=\"none\">&nbsp;during&nbsp;</span><span data-contrast=\"none\">onboarding and post go-live stages</span><span data-contrast=\"none\">.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Proactively&nbsp;</span><span data-contrast=\"none\">manage customer expectations</span><span data-contrast=\"none\">&nbsp;and communicate&nbsp;</span><span data-contrast=\"none\">project updates</span><span data-contrast=\"none\">&nbsp;clearly.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<p aria-level=\"4\" role=\"heading\"><strong><span data-ccp-parastyle=\"heading 4\">3. Cross-Functional Stakeholder Coordination:</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:80,&quot;335559739&quot;:40,&quot;335559740&quot;:279}\">&nbsp;</span></strong></p>\n</div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Collaborate closely with:&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: circle;\">\n<li aria-setsize=\"-1\" data-leveltext=\"o\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"2\" role=\"listitem\">\n<p><span data-contrast=\"none\">Implementation Engineers&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: circle;\">\n<li aria-setsize=\"-1\" data-leveltext=\"o\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"2\" role=\"listitem\">\n<p><span data-contrast=\"none\">Product Teams&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: circle;\">\n<li aria-setsize=\"-1\" data-leveltext=\"o\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"2\" role=\"listitem\">\n<p><span data-contrast=\"none\">Engineering Teams&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: circle;\">\n<li aria-setsize=\"-1\" data-leveltext=\"o\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"2\" role=\"listitem\">\n<p><span data-contrast=\"none\">Internal Customer Success stakeholders&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: circle;\">\n<li aria-setsize=\"-1\" data-leveltext=\"o\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"2\" role=\"listitem\">\n<p><span data-contrast=\"none\">External implementation partners / clients&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Ensure&nbsp;timely&nbsp;follow-ups and resolution of open action items.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<p aria-level=\"3\" role=\"heading\"><strong><span data-ccp-parastyle=\"heading 3\">4. Technical Troubleshooting &amp; Escalation Support:</span></strong><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:279}\">&nbsp;</span></p>\n</div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Support implementation engineers in troubleshooting product, technical, and functional issues.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Coordinate&nbsp;</span><span data-contrast=\"none\">resolution of escalated support tickets</span><span data-contrast=\"none\">&nbsp;and client-reported issues.</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Understa</span><span data-contrast=\"none\">nd&nbsp;</span><span data-contrast=\"none\">customer workflows, API / integration dependencies, and</span><span data-contrast=\"none\">&nbsp;implementation challenges</span><span data-contrast=\"none\">.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Ensure&nbsp;t</span><span data-contrast=\"none\">imely&nbsp;incident response</span><span data-contrast=\"none\">&nbsp;and closure within defined SLAs.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<p aria-level=\"3\" role=\"heading\"><strong><span data-ccp-parastyle=\"heading 3\">5. Documentation &amp; Process Excellence:</span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">&nbsp;</span></strong></p>\n</div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Maintain&nbsp;</span><span data-contrast=\"none\">implementation trackers, project status reports</span><span data-contrast=\"none\">, MOMs, and escalation logs.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Document&nbsp;</span><span data-contrast=\"none\">solutions, incident learnings</span><span data-contrast=\"none\">, and contribute to</span><span data-contrast=\"none\">&nbsp;process / knowledge base improvements</span><span data-contrast=\"none\">.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Ensure&nbsp;</span><span data-contrast=\"none\">strong operational rigor</span><span data-contrast=\"none\">&nbsp;and reporting hygiene.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<p aria-level=\"3\" role=\"heading\"><strong><span data-ccp-parastyle=\"heading 3\">6. Revenue &amp; Billing Support:</span></strong><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:279}\">&nbsp;</span></p>\n</div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Support</span><span data-contrast=\"none\">&nbsp;</span><span data-contrast=\"none\">monthly billing validation</span><span data-contrast=\"none\">&nbsp;to ensure all newly launched clients are accurately captured.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Identify&nbsp;</span><span data-contrast=\"none\">missed revenue opportunities / billing gaps</span><span data-contrast=\"none\">&nbsp;and coordinate corrective actions.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Assist&nbsp;in&nbsp;</span><span data-contrast=\"none\">revenue analysis and reporting</span><span data-contrast=\"none\">&nbsp;for business reviews and internal insights.</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n</div>"},{"text":"Skills","content":"<div>\n<div>\n<p aria-level=\"3\" role=\"heading\"><strong><span data-ccp-parastyle=\"heading 3\">Customer / Program Skills:</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:279}\">&nbsp;</span></strong></p>\n</div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Strong&nbsp;</span><span data-contrast=\"none\">customer-facing communication</span><span data-contrast=\"none\">&nbsp;and&nbsp;</span><span data-contrast=\"none\">stakeholder management</span><span data-contrast=\"none\">&nbsp;skills.</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Ability to manage multiple priorities, deadlines, and cross-functional dependencies.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Strong&nbsp;</span><span data-contrast=\"none\">ownership mindset</span><span data-contrast=\"none\">&nbsp;with ability to</span><span data-contrast=\"none\">&nbsp;work independently</span><span data-contrast=\"none\">.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Comfortable working in&nbsp;</span><span data-contrast=\"none\">high-pressure, fast-paced environments</span><span data-contrast=\"none\">.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Strong&nbsp;</span><span data-contrast=\"none\">attention to detail</span><span data-contrast=\"none\">&nbsp;and&nbsp;</span><span data-contrast=\"none\">problem-solving ability</span><span data-contrast=\"none\">.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<p aria-level=\"3\" role=\"heading\"><strong><span data-ccp-parastyle=\"heading 3\">Technical / Functional Skills:</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:279}\">&nbsp;</span></strong></p>\n</div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Good understanding&nbsp;</span><span data-contrast=\"none\">of&nbsp;</span><span data-contrast=\"none\">SaaS implementation</span><span data-contrast=\"none\">&nbsp;/&nbsp;</span><span data-contrast=\"none\">customer success workflows</span><span data-contrast=\"none\">.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Basic understanding of&nbsp;</span><span data-contrast=\"none\">APIs, integrations, ticketing systems, and support processes</span><span data-contrast=\"none\">.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Ability to understand&nbsp;</span><span data-contrast=\"none\">technical discussions</span><span data-contrast=\"none\">&nbsp;and&nbsp;</span><span data-contrast=\"none\">coordinate issue resolution</span><span data-contrast=\"none\">.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Knowledge of&nbsp;</span><span data-contrast=\"none\">SLAs, escalations, an</span><span data-contrast=\"none\">d support lifecycle</span><span data-contrast=\"none\">.&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<p aria-level=\"3\" role=\"heading\"><strong><span data-ccp-parastyle=\"heading 3\">Tools / Systems:</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:279}\">&nbsp;</span></strong></p>\n</div>\n<div>\n<p><span data-contrast=\"none\">Preferred exposure to:</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">&nbsp;</span></p>\n</div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">CRM</span><span data-contrast=\"none\">&nbsp;/ ticketing tools (Freshdesk, JSM&nbsp;etc.)&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Excel</span><span data-contrast=\"none\">&nbsp;/ Google Sheets (reporting, billing analysis, trackers)&nbsp;</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Outlook / Teams / stakeholder collaboration tools</span></p>\n</li>\n\n</ul></div>\n</div>"},{"text":"Experience and Qualifications","content":"<div>\n<p><strong>Mandatory:</strong></p>\n<p>2–4 years of experience in:</p>\n\n<li>Customer Success&nbsp;</li>\n<li>SaaS implementation&nbsp;</li>\n<li>Technical account management</li>\n<li>Client onboarding / delivery roles &nbsp;</li>\n\n<p><strong>Preferred Background:&nbsp;</strong></p>\n<p>Experience in:</p>\n\n<li>SaaS / B2B tech companies</li>\n<li>Fintech / banking / payments domain</li>\n<li>US / global client-facing support environments&nbsp;</li>\n\n</div>"},{"text":"Working Hours","content":"<div>\n\n<li>Shift aligned to Indian business hours with required overlap with US client working hours for collaboration and customer interactions.</li>\n<li>Flexibility to take US client calls from home beyond standard office hours, especially for critical discussions, escalations, or stakeholder alignment.</li>\n<li>Willingness to support high-priority customer incidents outside regular hours in a hybrid (office + WFH) setup.</li>\n<li>Comfortable operating in ambiguity within a high-ownership role that directly impacts customer success and revenue outcomes.</li>\n\n</div>"}],"text":"Senior Associate - Customer Success","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<div><span style=\"text-decoration: underline;\"><strong><span data-ccp-parastyle=\"heading 2\">About Zeta<br></span></strong></span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\"><br></span></div>\n<div><span data-ccp-parastyle=\"heading 3\">Build the future of banking.</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}\"><br><br></span></div>\n<div><a href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-ccp-charstyle=\"Hyperlink\">Zeta</span></a><span xml:lang=\"EN-US\" data-contrast=\"none\"> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.</span></div>\n<div><span xml:lang=\"EN-US\" data-contrast=\"none\"><br>Our impact&nbsp;runs on a&nbsp;real-world scale. Today,&nbsp;</span><span xml:lang=\"EN-US\" data-contrast=\"none\">over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+&nbsp;Zetanauts</span><span xml:lang=\"EN-US\" data-contrast=\"none\">&nbsp;across India, the US, EMEA, and Asia. Backed by</span><span xml:lang=\"EN-US\" data-contrast=\"none\">&nbsp;SoftBank Vision Fund, Mastercard</span><span xml:lang=\"EN-US\" data-contrast=\"none\">, and other reputed strategic investors, we reached a valuation of&nbsp;</span><span xml:lang=\"EN-US\" data-contrast=\"none\">$2 billion</span><span xml:lang=\"EN-US\" data-contrast=\"none\">&nbsp;in 2025.</span></div>\n<div>&nbsp;</div>\n<div><span xml:lang=\"EN-US\" data-contrast=\"none\">Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</span></div>\n<div>\n<ol style=\"list-style-type: decimal;\" role=\"list\" start=\"1\">\n<li role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-list-defn-props=\"{&quot;335551671&quot;:1,&quot;335552541&quot;:0,&quot;335559683&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-listid=\"1\" data-font=\"Aptos\" data-leveltext=\"%1.\" aria-setsize=\"-1\"><span xml:lang=\"EN-US\" data-contrast=\"none\">Tachyon</span><span xml:lang=\"EN-US\" data-contrast=\"none\">, our cloud-native banking stack built for population-scale systems</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol style=\"list-style-type: decimal;\" role=\"list\" start=\"2\">\n<li role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-list-defn-props=\"{&quot;335551671&quot;:1,&quot;335552541&quot;:0,&quot;335559683&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-listid=\"1\" data-font=\"Aptos\" data-leveltext=\"%1.\" aria-setsize=\"-1\"><span xml:lang=\"EN-US\" data-contrast=\"none\">Cipher</span><span xml:lang=\"EN-US\" data-contrast=\"none\">, our unified authentication platform for secure, high-volume banking environments</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol style=\"list-style-type: decimal;\" role=\"list\" start=\"3\">\n<li role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-list-defn-props=\"{&quot;335551671&quot;:1,&quot;335552541&quot;:0,&quot;335559683&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-listid=\"1\" data-font=\"Aptos\" data-leveltext=\"%1.\" aria-setsize=\"-1\"><span xml:lang=\"EN-US\" data-contrast=\"none\">Digital Credit as a Service</span><span xml:lang=\"EN-US\" data-contrast=\"none\">, enabling banks to launch credit lines on UPI</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol style=\"list-style-type: decimal;\" role=\"list\" start=\"4\">\n<li role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"4\" data-list-defn-props=\"{&quot;335551671&quot;:1,&quot;335552541&quot;:0,&quot;335559683&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-listid=\"1\" data-font=\"Aptos\" data-leveltext=\"%1.\" aria-setsize=\"-1\"><span xml:lang=\"EN-US\" data-contrast=\"none\">Elena</span><span xml:lang=\"EN-US\" data-contrast=\"none\">, our intelligent and conversational AI platform for banking</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol style=\"list-style-type: decimal;\" role=\"list\" start=\"5\">\n<li role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"5\" data-list-defn-props=\"{&quot;335551671&quot;:1,&quot;335552541&quot;:0,&quot;335559683&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-listid=\"1\" data-font=\"Aptos\" data-leveltext=\"%1.\" aria-setsize=\"-1\"><span xml:lang=\"EN-US\" data-contrast=\"none\">Pixel</span><span xml:lang=\"EN-US\" data-contrast=\"none\">, India&rsquo;s first digital-native credit card, launched in partnership with&nbsp;</span><span xml:lang=\"EN-US\" data-contrast=\"none\">HDFC Bank</span><span xml:lang=\"EN-US\" data-contrast=\"none\">, for whom we also revamped their&nbsp;</span><span xml:lang=\"EN-US\" data-contrast=\"none\">PayZapp&nbsp;</span><span xml:lang=\"EN-US\" data-contrast=\"none\">mobile app: Winner of the&nbsp;</span><span xml:lang=\"EN-US\" data-contrast=\"none\">Celent&nbsp;Model Bank Award for Payments Innovation 2024</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;</span></li>\n</ol>\n</div>\n<div>\n<ol style=\"list-style-type: decimal;\" role=\"list\" start=\"6\">\n<li role=\"listitem\" data-aria-level=\"1\" data-aria-posinset=\"6\" data-list-defn-props=\"{&quot;335551671&quot;:1,&quot;335552541&quot;:0,&quot;335559683&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-listid=\"1\" data-font=\"Aptos\" data-leveltext=\"%1.\" aria-setsize=\"-1\"><span xml:lang=\"EN-US\" data-contrast=\"none\">Sparrow</span><span xml:lang=\"EN-US\" data-contrast=\"none\">, the leading card experience for non-prime cardholders in the US</span><span xml:lang=\"EN-US\" data-contrast=\"none\">&hellip; and more across cards, payments, lending, and core banking.</span></li>\n</ol>\n</div>\n<div><span xml:lang=\"EN-US\" data-contrast=\"none\">We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;</span><span xml:lang=\"EN-US\" data-contrast=\"none\">Great Place to Work</span><span xml:lang=\"EN-US\" data-contrast=\"none\">.</span></div>\n<div>&nbsp;</div>\n<div><span xml:lang=\"EN-US\" data-contrast=\"none\">If you want to build&nbsp;cutting-edge&nbsp;banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.<br></span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\"><br></span></div>\n<div><span xml:lang=\"EN-US\" data-contrast=\"none\">If you would like to learn more about how we have grown and evolved over the years,&nbsp;</span><a href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-ccp-charstyle=\"Hyperlink\">watch our journey here</span></a><span xml:lang=\"EN-US\" data-contrast=\"none\">. You can also explore&nbsp;</span><a href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-ccp-charstyle=\"Hyperlink\">our website</span></a><span xml:lang=\"EN-US\" data-contrast=\"none\">&nbsp;and follow us on&nbsp;</span><a href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-ccp-charstyle=\"Hyperlink\">LinkedIn</span></a><span xml:lang=\"EN-US\" data-contrast=\"none\">,&nbsp;</span><a href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-ccp-charstyle=\"Hyperlink\">Instagram,</span></a><span xml:lang=\"EN-US\" data-contrast=\"none\">&nbsp;</span><a href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-ccp-charstyle=\"Hyperlink\">YouTube</span></a><span xml:lang=\"EN-US\" data-contrast=\"none\">, and&nbsp;</span><a href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-ccp-charstyle=\"Hyperlink\">X</span></a><span xml:lang=\"EN-US\" data-contrast=\"none\">.</span></div>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/zeta/1d96e412-f761-4e4d-a640-2da559ccbc77","applyUrl":"https://jobs.lever.co/zeta/1d96e412-f761-4e4d-a640-2da559ccbc77/apply"},{"additionalPlain":"Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n","additional":"<div>\n<div style=\"text-align: justify;\">Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n</div>","categories":{"commitment":"Full-time","department":"CTO Office","location":"Basking Ridge, New Jersey","team":"Engineering","allLocations":["Basking Ridge, New Jersey"]},"createdAt":1778742845951,"descriptionPlain":"About us:\nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n \n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram, YouTube, and X.\n\nAbout the Role:\nAs a Senior Data Reliability Engineer, you will be responsible for architecting, scaling, and optimizing enterprise-grade data platforms, including large-scale data lakes and data warehouses built from multiple disparate data sources. This role requires deep expertise in cloud databases, data infrastructure reliability, observability, and automation, with a strong focus on operational excellence, performance, and resilience.\n","description":"<div style=\"text-align: justify;\">\n<div data-qa=\"job-description\">\n<div>\n<div><strong>About us:</strong></div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div style=\"text-align: justify;\"><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\"><span style=\"box-sizing: border-box; text-decoration: underline;\">Zeta</span></a>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">Our impact runs at real-world scale. Today,&nbsp;<strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong>&nbsp;across India, the US, EMEA, and Asia. Backed by<strong>&nbsp;SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of&nbsp;<strong>$2 billion</strong>&nbsp;in 2025.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">1.<strong>&nbsp;Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div style=\"text-align: justify;\">2.&nbsp;<strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div style=\"text-align: justify;\">3.<strong>&nbsp;Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div style=\"text-align: justify;\">4.&nbsp;<strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div style=\"text-align: justify;\">5.<strong>&nbsp;Pixel</strong>, India’s first digital-native credit card, launched in partnership with&nbsp;<strong>HDFC Bank</strong>, for whom we also revamped their&nbsp;<strong>PayZapp&nbsp;</strong>mobile app: Winner of the&nbsp;<strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div style=\"text-align: justify;\">6.<strong>&nbsp;Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div style=\"text-align: justify;\">…and more across cards, payments, lending, and core banking.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;<strong>Great Place to Work</strong><a rel=\"noopener noreferrer\" href=\"http://work.if/\">.</a></div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\"><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div style=\"text-align: justify;\">If you would like to learn more about how we have grown and evolved over the years,&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\"><strong>watch our journey here</strong></a>. You can also explore&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\"><strong>our website</strong></a>&nbsp;and follow us on&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\"><strong>LinkedIn</strong></a><strong>,&nbsp;</strong><a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\"><strong>Instagram,</strong></a>&nbsp;<a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\"><strong>YouTube</strong></a><strong>, and&nbsp;</strong><a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\"><strong>X</strong></a><strong>.</strong></div>\n</div>\n</div>\n<strong><br></strong></div>\n<div style=\"text-align: justify;\">\n<h3><strong>About the Role:</strong></h3>\n<p>As a Senior Data Reliability Engineer, you will be responsible for architecting, scaling, and optimizing enterprise-grade data platforms, including large-scale data lakes and data warehouses built from multiple disparate data sources. This role requires deep expertise in cloud databases, data infrastructure reliability, observability, and automation, with a strong focus on operational excellence, performance, and resilience.</p>\n</div>","id":"8bd120c7-51aa-4fc9-a50e-37d6e19f0935","lists":[{"text":"Responsibilities:","content":"<div>\n\n<li>Own the reliability, availability, scalability, and performance of PostgreSQL RDS environments across production and non-production systems.</li>\n<li>Lead proactive monitoring and observability initiatives for PostgreSQL RDS instances, leveraging tools such as CloudWatch, Prometheus, Grafana, and other enterprise monitoring platforms.</li>\n<li>Drive advanced PostgreSQL performance tuning, including query optimization, indexing strategies, parameter tuning, and capacity planning.</li>\n<li>Architect and optimize database backup, disaster recovery, and failover strategies to ensure business continuity and minimal downtime.</li>\n<li>Own the reliability and operational excellence of Debezium and Kafka Connect ecosystems, ensuring robust real-time data ingestion and delivery.</li>\n<li>Lead troubleshooting and optimization of ETL workflows and data pipelines, ensuring scalability, reliability, and fault tolerance across data platforms.</li>\n<li>Oversee Apache Airflow workflow orchestration, ensuring high reliability, SLA adherence, and operational efficiency of production DAGs.</li>\n<li>Design and implement Infrastructure as Code (IaC) solutions using tools such as Terraform, Crossplane, and automation frameworks to streamline deployments and operational tasks.</li>\n<li>Lead incident response, root cause analysis, and post-incident reviews for critical production issues.</li>\n<li>Define and enforce database security standards, including access controls, encryption policies, compliance adherence, and periodic security audits.</li>\n<li>Partner closely with engineering, DevOps, and data platform teams to optimize data architecture and improve overall platform reliability.</li>\n<li>Mentor junior engineers and drive best practices across database reliability engineering and cloud data operations.</li>\n<li>Identify and lead continuous improvement initiatives focused on reliability, automation, scalability, and operational maturity.</li>\n\n</div>"},{"text":"Skills:","content":"<div>\n\n<li>Deep expertise in PostgreSQL administration and performance tuning, preferably in AWS RDS environments.</li>\n<li>Strong experience with Debezium, Kafka Connect, ETL frameworks/tools, and enterprise-grade data pipeline architectures.</li>\n<li>Strong hands-on experience with Amazon Redshift, S3, and cloud-native data platforms.</li>\n<li>Expertise in Apache Airflow workflow orchestration and operational management.</li>\n<li>Experience with Apache Spark and large-scale distributed data processing.</li>\n<li>Strong scripting and automation experience using Python, Bash, or similar languages.</li>\n<li>Strong experience in Infrastructure as Code (IaC) using Terraform, Crossplane, or equivalent tools.</li>\n<li>Hands-on experience with monitoring and observability tools such as CloudWatch, Prometheus, Grafana.</li>\n<li>Strong understanding of cloud database security, compliance, and governance frameworks (e.g., GDPR, HIPAA).</li>\n<li>Experience designing highly available, fault-tolerant, and scalable cloud database systems.</li>\n\n</div>"},{"text":"Experience and Qualifications:","content":"<div>\n\n<li>Bachelor’s degree in computer science, Information Technology, or a related field (master’s preferred).</li>\n<li>10–12 years of overall experience in database engineering, cloud data infrastructure, or reliability engineering.</li>\n<li>Minimum 5+ years of hands-on experience with PostgreSQL, including AWS RDS administration.</li>\n<li>Strong experience in cloud-native data platforms and enterprise-scale production environments.</li>\n<li>AWS Certified Database - Specialty or relevant cloud certifications preferred.</li>\n\n</div>"}],"text":"Senior Data Reliability Engineer","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div style=\"text-align: justify;\">\n<div data-qa=\"job-description\">\n<div>\n<div><strong>About us:</strong></div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div style=\"text-align: justify;\"><a href=\"https://www.zeta.tech/in/\" rel=\"noopener noreferrer\"><span style=\"box-sizing: border-box; text-decoration: underline;\">Zeta</span></a>&nbsp;is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">Our impact runs at real-world scale. Today,&nbsp;<strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong>&nbsp;across India, the US, EMEA, and Asia. Backed by<strong>&nbsp;SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of&nbsp;<strong>$2 billion</strong>&nbsp;in 2025.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">1.<strong>&nbsp;Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div style=\"text-align: justify;\">2.&nbsp;<strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div style=\"text-align: justify;\">3.<strong>&nbsp;Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div style=\"text-align: justify;\">4.&nbsp;<strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div style=\"text-align: justify;\">5.<strong>&nbsp;Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with&nbsp;<strong>HDFC Bank</strong>, for whom we also revamped their&nbsp;<strong>PayZapp&nbsp;</strong>mobile app: Winner of the&nbsp;<strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div style=\"text-align: justify;\">6.<strong>&nbsp;Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div style=\"text-align: justify;\">&hellip;and more across cards, payments, lending, and core banking.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a&nbsp;<strong>Great Place to Work</strong><a href=\"http://work.if/\" rel=\"noopener noreferrer\">.</a></div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\"><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div style=\"text-align: justify;\">If you would like to learn more about how we have grown and evolved over the years,&nbsp;<a href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" rel=\"noopener noreferrer\"><strong>watch our journey here</strong></a>. You can also explore&nbsp;<a href=\"https://www.zeta.tech/in/\" rel=\"noopener noreferrer\"><strong>our website</strong></a>&nbsp;and follow us on&nbsp;<a href=\"https://www.linkedin.com/company/zetasuite/\" rel=\"noopener noreferrer\"><strong>LinkedIn</strong></a><strong>,&nbsp;</strong><a href=\"https://www.instagram.com/lifeatzeta\" rel=\"noopener noreferrer\"><strong>Instagram,</strong></a>&nbsp;<a href=\"https://www.youtube.com/@Zetasuite\" rel=\"noopener noreferrer\"><strong>YouTube</strong></a><strong>, and&nbsp;</strong><a href=\"https://x.com/zetasuite?lang=en\" rel=\"noopener noreferrer\"><strong>X</strong></a><strong>.</strong></div>\n</div>\n</div>\n<strong><br></strong></div>\n<div style=\"text-align: justify;\">\n<h3><strong>About the Role:</strong></h3>\n<p>As a Senior Data Reliability Engineer, you will be responsible for architecting, scaling, and optimizing enterprise-grade data platforms, including large-scale data lakes and data warehouses built from multiple disparate data sources. This role requires deep expertise in cloud databases, data infrastructure reliability, observability, and automation, with a strong focus on operational excellence, performance, and resilience.</p>\n</div>","descriptionBodyPlain":"About us:\nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n \n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram, YouTube, and X.\n\nAbout the Role:\nAs a Senior Data Reliability Engineer, you will be responsible for architecting, scaling, and optimizing enterprise-grade data platforms, including large-scale data lakes and data warehouses built from multiple disparate data sources. This role requires deep expertise in cloud databases, data infrastructure reliability, observability, and automation, with a strong focus on operational excellence, performance, and resilience.\n","hostedUrl":"https://jobs.lever.co/zeta/8bd120c7-51aa-4fc9-a50e-37d6e19f0935","applyUrl":"https://jobs.lever.co/zeta/8bd120c7-51aa-4fc9-a50e-37d6e19f0935/apply"},{"additionalPlain":"Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n","additional":"<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>","categories":{"commitment":"Full-time","department":"Global SRE","location":"Hyderabad","team":"Engineering","allLocations":["Hyderabad"]},"createdAt":1685953950119,"descriptionPlain":"About us\n \nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n \n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work. If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\n \nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \n \n","description":"<div><strong>About us</strong></div>\n<div>&nbsp;</div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div><u><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\">Zeta</a></u> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>&nbsp;</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4. <strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5. <strong>Pixel</strong>, India’s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>…and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>. <strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>&nbsp;</div>\n<div><a rel=\"noopener noreferrer\" href=\"http://playground.if/\" class=\"postings-link\">If</a> you would like to learn more about how we have grown and evolved over the years, <strong><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" class=\"postings-link\">watch our journey here</a></strong>. You can also explore <strong><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\">our website</a></strong> and follow us on <strong><a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\" class=\"postings-link\">LinkedIn</a>, <a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\" class=\"postings-link\">Instagram,</a><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\" class=\"postings-link\">YouTube</a>, and <a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\" class=\"postings-link\">X</a>.</strong></div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>","id":"6c5a8ebc-94b9-41f7-9a49-1659956343eb","lists":[{"text":"Responsibilities","content":"\n<li>Work to understand any arising issues and overall application performance by enacting monitoring solutions.</li>\n<li>Conduct consistent and thorough analysis of current systems and work to reduce the quantity of existing problems, suggesting new solutions to help upgrade &amp; refine such systems.</li>\n<li>Provide support across a broad range of areas including monitoring, processes &amp; tools, architecture, and Root Cause Analysis.</li>\n<li>Develop and maintain monitoring and alerting systems to proactively detect and resolve issues.</li>\n<li>Automate routine tasks to improve system efficiency and reduce downtime.</li>\n<li>Troubleshoot and resolve incidents and outages.</li>\n<li>Develop and implement automation scripts and tools to improve the efficiency and effectiveness of system management tasks.</li>\n<li>Identifying areas for improvement, and designing solutions that are scalable, reliable, and easy to maintain.</li>\n<li>Monitoring &amp; acting on Alerts to avoid production outages, Incidents.</li>\n<li>Upkeeping of Run books for the Alerts</li>\n"},{"text":"Skills","content":"\n<li>4-6 years of sysadmin experience in handling large-scale distributed system software deployments in cloud or in an on-premises environment.</li>\n<li>Strong cloud management foundation.</li>\n<li>Unix shells, Python &amp; Go programming proficiency.</li>\n<li>Experience in MySQL or PostgresQL in database.</li>\n<li>Outstanding teammate who can collaborate and influence in a multifaceted environment.</li>\n<li>Excellent interpersonal, and written communication skills.</li>\n<li>Excellent debugging and troubleshooting skills.</li>\n<li>Ability to define standard operating procedures for supported platform features.</li>\n<li>Experience working with observability tools and practices(Prometheus, Grafana).</li>\n<li>Experience in troubleshooting and resolving incidents.</li>\n<li>Cloud experience in AWS (preferred) including hands-on experience with AWS-CLI.</li>\n<li>Hands-on experience in the Orchestration and Containerisation like Kubernetes, Containers.</li>\n<li>Experience with CI /CD (i. e. Jenkins, ArgoCD).</li>\n<li>Solid Understanding of Networking (firewall, connectivity, routing, iptables, subnet config, etc.).</li>\n<li>Experience with Linux OS and Shell/Python Scripting.</li>\n<li>Experience in programming with Python, Go</li>\n<li>Experience with API Gateway like Kong, Nginx based systems.</li>\n<li>Experience with security best practices and technologies.</li>\n<li>BS degree in Computer Science or a related technical field involving coding, or equivalent practical experience</li>\n"},{"text":"Experience and Qualification","content":"\n<li>4-6 years of sysadmin experience in handling large-scale distributed system software deployments in cloud or in an on-premises environment.</li>\n"}],"text":"Senior Site Reliability Engineer","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><strong>About us</strong></div>\n<div>&nbsp;</div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div><u><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\">Zeta</a></u> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>&nbsp;</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4. <strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5. <strong>Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>&hellip;and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>. <strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>&nbsp;</div>\n<div><a class=\"postings-link\" href=\"http://playground.if/\" target=\"_blank\" rel=\"noopener noreferrer\">If</a> you would like to learn more about how we have grown and evolved over the years, <strong><a class=\"postings-link\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noopener noreferrer\">watch our journey here</a></strong>. You can also explore <strong><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\">our website</a></strong> and follow us on <strong><a class=\"postings-link\" href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noopener noreferrer\">LinkedIn</a>, <a class=\"postings-link\" href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noopener noreferrer\">Instagram,</a><a class=\"postings-link\" href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noopener noreferrer\">YouTube</a>, and <a class=\"postings-link\" href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\">X</a>.</strong></div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>","descriptionBodyPlain":"About us\n \nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n \n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work. If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\n \nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \n \n","hostedUrl":"https://jobs.lever.co/zeta/6c5a8ebc-94b9-41f7-9a49-1659956343eb","applyUrl":"https://jobs.lever.co/zeta/6c5a8ebc-94b9-41f7-9a49-1659956343eb/apply"},{"additionalPlain":"Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n \n","additional":"<div><strong>Zeta is an equal opportunity employer.</strong></div>\n<div>&nbsp;</div>\n<div>We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n<div>&nbsp;</div>","categories":{"commitment":"Full-time","department":"CTO Office","location":"Hyderabad","team":"Engineering","allLocations":["Hyderabad"]},"createdAt":1780565913497,"descriptionPlain":"About us\n \nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n \n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work. If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\n \nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \n \n","description":"<div><strong>About us</strong></div>\n<div>&nbsp;</div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><u>Zeta</u></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>&nbsp;</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4. <strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5. <strong>Pixel</strong>, India’s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>…and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>. <strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>&nbsp;</div>\n<div><a rel=\"noopener noreferrer\" href=\"http://playground.if/\" class=\"postings-link\">If</a> you would like to learn more about how we have grown and evolved over the years, <a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" class=\"postings-link\"><strong>watch our journey here</strong></a>. You can also explore <a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><strong>our website</strong></a> and follow us on <a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\" class=\"postings-link\"><strong>LinkedIn</strong></a><strong>, </strong><a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\" class=\"postings-link\"><strong>Instagram,</strong></a><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\" class=\"postings-link\"><strong>YouTube</strong></a><strong>, and </strong><a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\" class=\"postings-link\"><strong>X</strong></a><strong>.</strong></div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>","id":"ffb2ba62-1678-49d7-896b-36d808d946b4","lists":[{"text":"Responsibilities:","content":"\n<li><strong>System Reliability: </strong>Ensuring the reliability of software systems by designing, implementing, and maintaining scalable and reliable infrastructure.</li>\n<li><strong>Automation: </strong>Developing automation tools and scripts to streamline operational tasks, reduce manual intervention, and improve overall system efficiency.</li>\n<li><strong>Incident Response and Resolution: </strong>Monitoring system performance and responding to incidents promptly to minimize downtime and ensure high availability.</li>\n<li><strong>Capacity Planning: </strong>Analyzing system usage patterns and forecasting future capacity needs to ensure that the infrastructure can handle current and future demands.</li>\n<li><strong>Performance Optimization: </strong>Identifying and addressing performance bottlenecks in software systems through optimization and tuning.</li>\n<li><strong>Infrastructure as Code (IaC): </strong>Implementing infrastructure as code practices, using tools like Terraform or Ansible, to define and manage infrastructure in a version-controlled and automated manner.</li>\n<li><strong>Monitoring and Logging: </strong>Implementing and maintaining monitoring and logging solutions to gain insights into system behavior, troubleshoot issues, and proactively address potential problems.</li>\n<li><strong>On-Call Support: </strong>Participating in an on-call rotation to respond to incidents outside of regular working hours and ensure 24/7 system availability</li>\n<li><strong>Security: </strong>Collaborating with security teams to implement and maintain security best practices in infrastructure and application</li>\n<li><strong>Disaster Recovery Planning:</strong> Developing and maintaining disaster recovery plans to ensure that systems can quickly recover from major outages or failures</li>\n<li><strong>Continuous Improvement: </strong>Continuously analyzing system performance, reliability, and incidents to identify areas for improvement and implementing changes to enhance overall system resilience.</li>\n"},{"text":"Skills:","content":"\n<li><strong>Programming Languages:</strong> Proficiency in one or more programming languages, commonly Python, Go, Shell, Bash.</li>\n<li><strong>Automation and Scripting:</strong> Strong automation skills using tools like Ansible, Puppet, Chef, or custom scripts. Knowledge of Infrastructure as Code (IaC) tools like Terraform</li>\n<li><strong>Containerization and Orchestration:</strong> Experience with containerization technologies like Docker and container orchestration platforms like Kubernetes.</li>\n<li><strong>Cloud Computing: </strong>Proficiency in any of the cloud platforms such as AWS, Azure, or Google Cloud Platform, and knowledge of managing infrastructure in the cloud.</li>\n<li><strong>Monitoring and Logging:</strong> Familiarity with monitoring tools (e.g., Prometheus, Grafana, ELK stack) and logging frameworks to track system performance and troubleshoot issues.</li>\n<li><strong>Networking: </strong>Understanding of networking concepts, protocols, and troubleshooting skills.</li>\n<li><strong>Security:</strong> Knowledge of security best practices, including encryption, access controls, and vulnerability management.</li>\n<li><strong>Continuous Integration/Continuous Deployment (CI/CD): </strong>Understanding and implementation of CI/CD pipelines for automated testing and deployment.</li>\n<li><strong>Load Balancing:</strong> Experience in incident response, troubleshooting, and resolution.</li>\n<li><strong>Version Control: </strong>Proficient use of version control systems like Git.</li>\n"},{"text":"Experience and Qualifications:","content":"\n<li>2-4 years of experience in site reliability engineering.</li>\n<li><a rel=\"noopener noreferrer\" href=\"http://b.tech/M.Tech\" class=\"postings-link\">B.Tech/M.Tech</a> in computer science, information technology or a related field.</li>\n<li>Having experience working for a product organization is a plus.</li>\n<li>Certifications from cloud service providers like AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer, or Microsoft Certified is a plus</li>\n"}],"text":"Site Reliability Engineer II","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><strong>About us</strong></div>\n<div>&nbsp;</div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><u>Zeta</u></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>&nbsp;</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4. <strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5. <strong>Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>&hellip;and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>. <strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>&nbsp;</div>\n<div><a class=\"postings-link\" href=\"http://playground.if/\" target=\"_blank\" rel=\"noopener noreferrer\">If</a> you would like to learn more about how we have grown and evolved over the years, <a class=\"postings-link\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>watch our journey here</strong></a>. You can also explore <a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>our website</strong></a> and follow us on <a class=\"postings-link\" href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>LinkedIn</strong></a><strong>, </strong><a class=\"postings-link\" href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Instagram,</strong></a><a class=\"postings-link\" href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>YouTube</strong></a><strong>, and </strong><a class=\"postings-link\" href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>X</strong></a><strong>.</strong></div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>","descriptionBodyPlain":"About us\n \nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n \n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work. If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\n \nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \n \n","hostedUrl":"https://jobs.lever.co/zeta/ffb2ba62-1678-49d7-896b-36d808d946b4","applyUrl":"https://jobs.lever.co/zeta/ffb2ba62-1678-49d7-896b-36d808d946b4/apply"},{"additionalPlain":"Zeta is an equal opportunity employer.  \nAt Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.\n","additional":"<div>\n<p><strong><span style=\"font-size: 16px;\">Zeta is an equal opportunity employer.&nbsp;&nbsp;</span></strong></p>\n<p><span style=\"font-size: 16px;\">At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.</span></p>\n</div>","categories":{"commitment":"Full-time","department":"Axon PC","location":"Hyderabad","team":"Engineering","allLocations":["Hyderabad"]},"createdAt":1778175159170,"descriptionPlain":"About us\n \nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n \n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work. If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\n \nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n \nAbout Role\n \nThe role of a SDET – Software Developement Engineer in Test professional is crucial in ensuring the delivery of high-quality software and products.\n","description":"<div>\n<div><strong>About us</strong></div>\n<div>&nbsp;</div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><u>Zeta</u></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>&nbsp;</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4. <strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5. <strong>Pixel</strong>, India’s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>…and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>. <strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>&nbsp;</div>\n<div><a rel=\"noopener noreferrer\" href=\"http://playground.if/\" class=\"postings-link\">If</a> you would like to learn more about how we have grown and evolved over the years, <a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" class=\"postings-link\"><strong>watch our journey here</strong></a>. You can also explore <a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><strong>our website</strong></a> and follow us on <a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\" class=\"postings-link\"><strong>LinkedIn</strong></a><strong>, </strong><a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\" class=\"postings-link\"><strong>Instagram,</strong></a><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\" class=\"postings-link\"><strong>YouTube</strong></a><strong>, and </strong><a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\" class=\"postings-link\"><strong>X</strong></a><strong>.</strong></div>\n<div>&nbsp;</div>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n<div>&nbsp;</div>\n<div><strong>About Role</strong></div>\n<div>&nbsp;</div>\n<div>The role of a SDET – Software Developement Engineer in Test professional is crucial in ensuring the delivery of high-quality software and products.</div>\n</div>","id":"570f6cf7-5525-4357-81c4-658534458043","lists":[{"text":"Responsibilities","content":"<div>\n\n<li>Develop comprehensive feature test plans based on requirements.&nbsp;</li>\n<li>Define testing strategies, methodologies, and best practices.&nbsp;</li>\n<li>Collaborate with stakeholders to understand project goals and objectives.&nbsp;</li>\n<li>Create detailed and effective test cases.&nbsp;</li>\n<li>&nbsp;Automate and execute test cases, ensuring adequate test coverage.&nbsp;</li>\n<li>Analyze test results and provide feedback to the development team.&nbsp;</li>\n<li>Implement and maintain automated testing frameworks.&nbsp;</li>\n<li>Ensure the reliability and efficiency of automated test suites.&nbsp;</li>\n<li>Work closely with the development team to prioritize and validate identified issues.&nbsp;</li>\n<li>Provide regular status updates on the quality of the software.&nbsp;</li>\n<li>Identify areas for process improvement within the QA team.&nbsp;</li>\n<li>Implement best practices to enhance overall testing efficiency.&nbsp;</li>\n<li>Stay updated on industry trends and emerging QA technologies.&nbsp;</li>\n<li>Collaborate with cross-functional teams, including developers, product managers, and business analysts.&nbsp;</li>\n<li>Participate in project planning and release management activities.&nbsp;</li>\n\n</div>"},{"text":"Skills","content":"<div>\n\n<li>Strong understanding of software development life cycle (SDLC)</li>\n<li>Proficiency in REST and web services APIs testing/ automation using Postman &amp; Rest Assured&nbsp;</li>\n<li>Strong analytical skills to identify, isolate, and troubleshoot issues.&nbsp;</li>\n<li>Proactive problem-solving approach.</li>\n<li>Thorough and meticulous in test planning and execution.&nbsp;</li>\n<li>Ability to catch even subtle issues that may impact product quality</li>\n<li>Ability to adapt to changing project requirements and priorities.&nbsp;</li>\n<li>Flexibility in addressing new challenges and adopting new technologies.&nbsp;</li>\n\n</div>"},{"text":"Experience and Qualification","content":"<div>\n\n<li>2-4 years of proven experience as a Test engineer with extensive experience in quality assurance and automation testing.&nbsp;</li>\n<li><a rel=\"noopener noreferrer\" href=\"http://B.Tech/M.Tech\" class=\"postings-link\">B.Tech/M.Tech</a> in computer science, information technology or a related field.&nbsp;</li>\n<li>Experience in writing automation scripts using Behavior driven development[BDD] and knowledge on TDD is a plus.&nbsp;</li>\n<li>Demonstrated experience in measuring and reporting quality-related metrics to identify trends and proactively solve problems&nbsp;</li>\n<li>Experience using test cases &amp; test execution management tools (like Zephyr scale), Defect management tools (like Jira)&nbsp;</li>\n<li>Experience in writing SQL queries&nbsp;</li>\n<li>Experience on JAVA SCRIPTING is a plus&nbsp;</li>\n<li>Experience on Mobile Automation is a plus&nbsp;</li>\n\n</div>"}],"text":"Software Development Engineer in Test II","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<div><strong>About us</strong></div>\n<div>&nbsp;</div>\n<div><strong>Build the future of banking.</strong></div>\n<div>&nbsp;</div>\n<div><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><u>Zeta</u></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>&nbsp;</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4. <strong>Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5. <strong>Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>&hellip;and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>. <strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>&nbsp;</div>\n<div><a class=\"postings-link\" href=\"http://playground.if/\" target=\"_blank\" rel=\"noopener noreferrer\">If</a> you would like to learn more about how we have grown and evolved over the years, <a class=\"postings-link\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>watch our journey here</strong></a>. You can also explore <a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>our website</strong></a> and follow us on <a class=\"postings-link\" href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>LinkedIn</strong></a><strong>, </strong><a class=\"postings-link\" href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Instagram,</strong></a><a class=\"postings-link\" href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>YouTube</strong></a><strong>, and </strong><a class=\"postings-link\" href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>X</strong></a><strong>.</strong></div>\n<div>&nbsp;</div>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n<div>&nbsp;</div>\n<div><strong>About Role</strong></div>\n<div>&nbsp;</div>\n<div>The role of a SDET &ndash; Software Developement Engineer in Test professional is crucial in ensuring the delivery of high-quality software and products.</div>\n</div>","descriptionBodyPlain":"About us\n \nBuild the future of banking.\n \nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n \n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work. If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\n \nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n \nAbout Role\n \nThe role of a SDET – Software Developement Engineer in Test professional is crucial in ensuring the delivery of high-quality software and products.\n","hostedUrl":"https://jobs.lever.co/zeta/570f6cf7-5525-4357-81c4-658534458043","applyUrl":"https://jobs.lever.co/zeta/570f6cf7-5525-4357-81c4-658534458043/apply"},{"additionalPlain":"Zeta is an equal opportunity employer\n \nAt Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.\n","additional":"<div><strong>Zeta is an equal opportunity employer</strong></div>\n<div>&nbsp;</div>\n<div>At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.</div>","categories":{"commitment":"Full-time","department":"Risk & Compliance","location":"Bangalore","team":"Infosec Tech","allLocations":["Bangalore"]},"createdAt":1780314442072,"descriptionPlain":"About us Build the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n \nThe Role: \nThis role is part of the Information Security Process and Compliance Team of Zeta. The Sr. Associate of InfoSec Audit and compliance is responsible for preparing and supporting PCIDSS, ISO 27001 and SOC external Audits. Actively participate, strengthen and improve Internal Audit process and provide assurance on internal technology and process compliance. Collaborate with the Cloud and Product security team to drive Risk and compliance goals.\n","description":"<div><strong>About us Build the future of banking.</strong></div>\n<div><u><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\">Zeta</a></u> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4.<strong> Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5. <strong>Pixel</strong>, India’s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>…and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>.</div>\n<div>&nbsp;</div>\n<div><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>If you would like to learn more about how we have grown and evolved over the years, <strong><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" class=\"postings-link\">watch our journey here</a></strong>. You can also explore <strong><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\">our website</a></strong> and follow us on <strong><a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\" class=\"postings-link\">LinkedIn</a>, <a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\" class=\"postings-link\">Instagram,</a><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\" class=\"postings-link\">YouTube</a>, and <a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\" class=\"postings-link\">X</a>.</strong></div>\n<div>&nbsp;</div>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">The Role:&nbsp;</strong></div>\n<div><span style=\"font-size: 16px;\">This role is part of the Information Security Process and Compliance Team of Zeta. The Sr. Associate of InfoSec Audit and compliance is responsible for preparing and supporting PCIDSS, ISO 27001 and SOC external Audits. Actively participate, strengthen and improve Internal Audit process and provide assurance on internal technology and process compliance. Collaborate with the Cloud and Product security team to drive Risk and compliance goals.</span></div>","id":"8c29bd7b-bbb8-48ad-a601-c425df86ce2f","lists":[{"text":"Responsibilities","content":"\n<li>Work with internal and external stakeholders to assess the IT architecture or proposed IT architecture solutions to identify the risk areas with regards to PCI controls.</li>\n<li>Assess the network architecture and or reviews the Firewall rulesets, Network devices/appliances to see if they are aligned with the PCI control requirements and recommends compensatory controls where necessary.</li>\n<li>Execute operational activities to support audit and compliance activities including technical validation processes.</li>\n<li>Conduct PCI DSS scoping engagements, gap analysis and assessments related to securing the Cardholder Data Environment.</li>\n<li>Effectively multi-tasks on multiple assignments and deliverables.</li>\n<li>Actively accepts individual and team responsibilities to meet commitments. Takes responsibility for own performance and actions and demonstrates responsibility and teamwork towards overall team/department goals.</li>\n<li>Discuss the SOP document with all relevant stakeholders - right from process owner to the BU functional heads Detailed understanding of SOC reports (SOC2, Type 1, 2), ISMS reports and ability to relate the IT General Controls, IT Application Controls, Cyber Controls to the SOC framework.</li>\n<li>Develop and Maintain Vendor Risk Management /Third Party Risk Management Program including Vendor Onboarding Audit, Periodic Vendor Assessment, Maintain TPRM Database.</li>\n<li>Review and implement controls and policies as per RBI and other regulatory requirements. Maintain ISMS framework, evaluate effectiveness of implemented controls and provides recommendations for improvement.</li>\n<li>Facilitate Client Due - Diligence in collaboration with Business.</li>\n<li>Develop and Maintain Enterprise Risk Assessment framework.</li>\n<li>Perform Internal Assessment against various Standards to ensure the established policies are being followed and prepare internal reports.</li>\n<li>Contract review and providing responses to client Request for Proposal (RFP)</li>\n"},{"text":"Skills","content":"\n<li>Good Understanding of Technology Risk Assessment Frameworks and Application risk Assessment.</li>\n<li>Good Understanding and hands on experience on PCI DSS Standard and various PCI compliance is must.</li>\n<li>Experience of working in the Banking or Payment sector is preferred.</li>\n<li>Hands-on experience with various Audits and Standards Such as ISMS, SSAE 18, ISO 27001,ISO 31000, ISO 22301, CSA Star, NIST Risk framework, PCI DSS, PCI 3DS, PCI PA-DSS/SSF, PCI S3 etc.</li>\n<li>Good to have Information Security Certifications like CISA, CISM, CISSP etc.</li>\n<li>Experience of Vendor Risk Assessment and responding to client Request for Proposal(RFP).Excellent written and oral communication and penchant for technical documentation</li>\n"},{"text":"Experience and Qualifications","content":"\n<li>5-8&nbsp; years of experience in Information Security and Compliance in medium tolarge-sized companies.</li>\n<li>Bachelor of Technology (BE/<a rel=\"noopener noreferrer\" href=\"http://b.tech/\" class=\"postings-link\">B.Tech</a>),<a rel=\"noopener noreferrer\" href=\"http://m.tech/\" class=\"postings-link\">M.Tech</a> or ME in Computer Science, MCA or equivalent.</li>\n"}],"text":"Sr Associate - Infosec GRC","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><strong>About us Build the future of banking.</strong></div>\n<div><u><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\">Zeta</a></u> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div>&nbsp;</div>\n<div>Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</div>\n<div>&nbsp;</div>\n<div>Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div>1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div>2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div>3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div>4.<strong> Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div>5. <strong>Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div>6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div>&hellip;and more across cards, payments, lending, and core banking.</div>\n<div>&nbsp;</div>\n<div>We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>.</div>\n<div>&nbsp;</div>\n<div><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div>If you would like to learn more about how we have grown and evolved over the years, <strong><a class=\"postings-link\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noopener noreferrer\">watch our journey here</a></strong>. You can also explore <strong><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\">our website</a></strong> and follow us on <strong><a class=\"postings-link\" href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noopener noreferrer\">LinkedIn</a>, <a class=\"postings-link\" href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noopener noreferrer\">Instagram,</a><a class=\"postings-link\" href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noopener noreferrer\">YouTube</a>, and <a class=\"postings-link\" href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\">X</a>.</strong></div>\n<div>&nbsp;</div>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">The Role:&nbsp;</strong></div>\n<div><span style=\"font-size: 16px;\">This role is part of the Information Security Process and Compliance Team of Zeta. The Sr. Associate of InfoSec Audit and compliance is responsible for preparing and supporting PCIDSS, ISO 27001 and SOC external Audits. Actively participate, strengthen and improve Internal Audit process and provide assurance on internal technology and process compliance. Collaborate with the Cloud and Product security team to drive Risk and compliance goals.</span></div>","descriptionBodyPlain":"About us Build the future of banking.\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n \nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n \nThe Role: \nThis role is part of the Information Security Process and Compliance Team of Zeta. The Sr. Associate of InfoSec Audit and compliance is responsible for preparing and supporting PCIDSS, ISO 27001 and SOC external Audits. Actively participate, strengthen and improve Internal Audit process and provide assurance on internal technology and process compliance. Collaborate with the Cloud and Product security team to drive Risk and compliance goals.\n","hostedUrl":"https://jobs.lever.co/zeta/8c29bd7b-bbb8-48ad-a601-c425df86ce2f","applyUrl":"https://jobs.lever.co/zeta/8c29bd7b-bbb8-48ad-a601-c425df86ce2f/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"REW & Procurement","location":"Hyderabad","team":"Real Estate & Workplace","allLocations":["Hyderabad"]},"createdAt":1779364389815,"description":"","descriptionPlain":"","id":"f335b8a9-eb32-4318-bb8c-89064353a3f2","lists":[{"text":"Key Responsibilities","content":"<div>\n\n<li>\n<p>Manage <strong>administrative and secretarial duties</strong> including:</p>\n<ul style=\"list-style-type: circle;\">\n<li>\n<p>Call handling, screening, and routing</p>\n</li>\n<li>\n<p>Calendar management and scheduling</p>\n</li>\n<li>\n<p>Travel coordination and bookings</p>\n</li>\n<li>\n<p>Planning meetings, conferences, and events</p>\n</li>\n<li>\n<p>Arranging catering, equipment, and meeting rooms</p>\n</li>\n<li>\n<p>Procurement of office supplies and equipment</p>\n</li>\n\n\n<li>\n<p>Lead <strong>vendor negotiations</strong> to optimize cost and service quality.</p>\n</li>\n<li>\n<p>Oversee <strong>housekeeping, cafeteria, and facility vendors</strong> to ensure SLA adherence.</p>\n</li>\n<li>\n<p>Manage <strong>AMCs and preventive maintenance schedules</strong> for office infrastructure.</p>\n</li>\n<li>\n<p>Coordinate <strong>insurance-related activities and documentation</strong>.</p>\n</li>\n<li>\n<p>Support Program Manager in <strong>daily operations and special projects</strong>.</p>\n</li>\n\n</ul></li></div>"},{"text":"Skills","content":"<div>\n\n<li>\n<p>Strong communication skills in <strong>English, Telugu, and Hindi</strong>; pleasant and professional demeanor.</p>\n</li>\n<li>\n<p>Effective <strong>problem-solving ability</strong> with a proactive approach to daily operational challenges.</p>\n</li>\n<li>\n<p>Proficient in <strong>MS Excel, MS Word, and PowerPoint</strong>.</p>\n</li>\n<li>\n<p>Strong <strong>vendor management and negotiation skills</strong>.</p>\n</li>\n<li>\n<p>Experience in handling <strong>multi-functional responsibilities in early-stage setups</strong> (CUG plans, insurance coordination, office equipment vendors, etc.).</p>\n</li>\n<li>\n<p>Managed <strong>cafeteria operations &amp; employee meals program</strong> (breakfast/lunch/snacks), including vendor coordination, quality control, and hygiene standards.</p>\n</li>\n<li>\n<p>End-to-end <strong>facilities management</strong>, including pantry and <strong>housekeeping operations</strong>.</p>\n</li>\n<li>\n<p>Experience in managing <strong>AMCs (Annual Maintenance Contracts)</strong> and vendor performance tracking.</p>\n</li>\n<li>\n<p>Handled <strong>insurance coordination</strong> (employee insurance, vendor-related policies, etc.).</p>\n</li>\n<li>\n<p>Strong <strong>budget management and cost optimization</strong> capabilities.</p>\n</li>\n<li>\n<p>Coordinate with HR for <strong>employee engagement activities and office events</strong>.</p>\n</li>\n<li>\n<p>Manage&nbsp;<strong>front office operations</strong>, including candidate handling, reception, and administration.</p>\n</li>\n\n</div>"},{"text":"Education & Qualification","content":"<div>\n\n<li>\n<p>Graduate in any discipline.</p>\n</li>\n<li>\n<p>Minimum <strong>5-6 years of experience</strong> in office administration / facility management / administration support roles.</p>\n</li>\n<li>\n<p>Strong communication skills in <strong>English, Telugu (mandatory), and Hind.</strong></p>\n</li>\n\n</div>"}],"text":"Sr. Executive - Real Estate and workplace","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/zeta/f335b8a9-eb32-4318-bb8c-89064353a3f2","applyUrl":"https://jobs.lever.co/zeta/f335b8a9-eb32-4318-bb8c-89064353a3f2/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"CTO Office","location":"Basking Ridge, New Jersey","team":"Engineering","allLocations":["Basking Ridge, New Jersey"]},"createdAt":1764739943399,"descriptionPlain":"About us:\nBuild the future of banking.\n\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n\nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n\nAbout the Role:\nWe are looking for a Technical Support Engineer to provide first-level technical support for our banking technology platforms. This role involves troubleshooting issues, managing support tickets, and ensuring timely resolution while maintaining high customer satisfaction. You will collaborate with cross-functional teams, handle incident triage, and contribute to knowledge base improvements.\n","description":"<div style=\"text-align: justify;\"><strong>About us:<br>Build the future of banking.<br><br></strong></div>\n<div style=\"text-align: justify;\"><a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><u>Zeta</u></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div style=\"text-align: justify;\">1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div style=\"text-align: justify;\">2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div style=\"text-align: justify;\">3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div style=\"text-align: justify;\">4.<strong> Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div style=\"text-align: justify;\">5. <strong>Pixel</strong>, India’s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div style=\"text-align: justify;\">6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div style=\"text-align: justify;\">…and more across cards, payments, lending, and core banking.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\"><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div style=\"text-align: justify;\">If you would like to learn more about how we have grown and evolved over the years, <a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" class=\"postings-link\"><strong>watch our journey here</strong></a>. You can also explore <a rel=\"noopener noreferrer\" href=\"https://www.zeta.tech/in/\" class=\"postings-link\"><strong>our website</strong></a> and follow us on <a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/zetasuite/\" class=\"postings-link\"><strong>LinkedIn</strong></a><strong>, </strong><a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/lifeatzeta\" class=\"postings-link\"><strong>Instagram,</strong></a><a rel=\"noopener noreferrer\" href=\"https://www.youtube.com/@Zetasuite\" class=\"postings-link\"><strong>YouTube</strong></a><strong>, and </strong><a rel=\"noopener noreferrer\" href=\"https://x.com/zetasuite?lang=en\" class=\"postings-link\"><strong>X</strong></a><strong>.<br><br></strong>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n</div>\n<div style=\"text-align: justify;\"><br><strong>About the Role:</strong><br>We are looking for a Technical Support Engineer to provide first-level technical support for our banking technology platforms. This role involves troubleshooting issues, managing support tickets, and ensuring timely resolution while maintaining high customer satisfaction. You will collaborate with cross-functional teams, handle incident triage, and contribute to knowledge base improvements.</div>","id":"147471fd-69a6-4881-aa50-d3e4b4971e82","lists":[{"text":"Responsibilities:","content":"\n<li style=\"text-align: justify;\">Customer Support: Provide first-level technical support to customers. Respond to inquiries, troubleshoot issues, and resolve problems in a timely and professional manner.&nbsp;Ensure a high level of customer satisfaction through effective communication and problem resolution.</li>\n<li style=\"text-align: justify;\">Incident Management: Monitor and triage incoming support requests via various channels (phone, email, ticketing system) and prioritize them based on urgency and impact. Log and track all customer interactions, activities, and resolutions accurately in the ticketing system.</li>\n<li style=\"text-align: justify;\">Troubleshooting: Diagnose and resolve basic technical issues related to banking systems, applications, and infrastructure. Utilize knowledge bases, troubleshooting guides, and documented procedures to identify solutions or escalate to higher-level support teams when necessary.</li>\n<li style=\"text-align: justify;\">Documentation and Knowledge Sharing: Contribute to the creation and maintenance of knowledge base articles, FAQs, and troubleshooting guides. Document common issues, their resolutions, and best practices to facilitate self-service for customers and improve overall efficiency.</li>\n<li style=\"text-align: justify;\">Escalation Management: Escalate complex or unresolved issues to the appropriate L2 or L3 support teams, providing detailed information and following escalation procedures. Collaborate with higher-level support teams to ensure prompt and effective resolution of customer issues.</li>\n<li style=\"text-align: justify;\">Collaboration and Communication: Collaborate with cross-functional teams, including developers, system administrators, and business analysts, to resolve customer issues and provide timely updates to customers.&nbsp;</li>\n<li style=\"text-align: justify;\">Compliance and Security: Adhere to security protocols, data privacy regulations, and industry compliance standards when handling customer data and accessing sensitive systems or information</li>\n"},{"text":"Skills:","content":"\n<li style=\"text-align: justify;\">Knowledge Sharing: Contributing to the knowledge base and sharing insights with the team is an indicator of success</li>\n<li style=\"text-align: justify;\">Adaptability and Learning: Embracing change, quickly acquiring new skills, and effectively applying them to support customer needs indicate success in a rapidly evolving technical support environment</li>\n<li style=\"text-align: justify;\">Strong problem-solving skills and ability to troubleshoot basic technical issues independently</li>\n<li style=\"text-align: justify;\">Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical individuals</li>\n<li style=\"text-align: justify;\">Customer-oriented mindset with a focus on delivering high-quality customer service.</li>\n<li style=\"text-align: justify;\">Familiarity with ticketing systems and knowledge base tools is a plus</li>\n<li style=\"text-align: justify;\">Ability to work under pressure in a fast-paced environment and manage multiple priorities effectively</li>\n<li style=\"text-align: justify;\">Willingness to learn and adapt to new technologies and tools in the banking technology domain</li>\n"},{"text":"Experience & Qualifications:","content":"\n<li style=\"text-align: justify;\">A minimum of 3 to 5 years of overall experience is required.</li>\n<li style=\"text-align: justify;\">Hands-on experience with tools such as Postman, Kibana, Splunk, and Grafana is required.</li>\n<li style=\"text-align: justify;\">Bachelor's degree in computer science, Information Technology, or a related field.</li>\n<li style=\"text-align: justify;\">Experience in Banking /payment technologies is a plus.</li>\n"}],"text":"Technical Support Engineer II","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div style=\"text-align: justify;\"><strong>About us:<br>Build the future of banking.<br><br></strong></div>\n<div style=\"text-align: justify;\"><a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><u>Zeta</u></a> is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.&nbsp;</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">Our impact runs at real-world scale. Today, <strong>over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts</strong> across India, the US, EMEA, and Asia. Backed by<strong> SoftBank Vision Fund, Mastercard</strong>, and other reputed strategic investors, we reached a valuation of <strong>$2 billion</strong> in 2025.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:</div>\n<div style=\"text-align: justify;\">1. <strong>Tachyon</strong>, our cloud-native banking stack built for population-scale systems</div>\n<div style=\"text-align: justify;\">2. <strong>Cipher</strong>, our unified authentication platform for secure, high-volume banking environments</div>\n<div style=\"text-align: justify;\">3. <strong>Digital Credit as a Service</strong>, enabling banks to launch credit lines on UPI</div>\n<div style=\"text-align: justify;\">4.<strong> Elena</strong>, our intelligent and conversational AI platform for banking</div>\n<div style=\"text-align: justify;\">5. <strong>Pixel</strong>, India&rsquo;s first digital-native credit card, launched in partnership with <strong>HDFC Bank</strong>, for whom we also revamped their <strong>PayZapp </strong>mobile app: Winner of the <strong>Celent Model Bank Award for Payments Innovation 2024</strong></div>\n<div style=\"text-align: justify;\">6. <strong>Sparrow</strong>, the leading card experience for non-prime cardholders in the US</div>\n<div style=\"text-align: justify;\">&hellip;and more across cards, payments, lending, and core banking.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\">We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a <strong>Great Place to Work</strong>.</div>\n<div style=\"text-align: justify;\">&nbsp;</div>\n<div style=\"text-align: justify;\"><strong>If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.</strong></div>\n<div style=\"text-align: justify;\">If you would like to learn more about how we have grown and evolved over the years, <a class=\"postings-link\" href=\"https://www.youtube.com/watch?v=Q8RZCTbRzw8\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>watch our journey here</strong></a>. You can also explore <a class=\"postings-link\" href=\"https://www.zeta.tech/in/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>our website</strong></a> and follow us on <a class=\"postings-link\" href=\"https://www.linkedin.com/company/zetasuite/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>LinkedIn</strong></a><strong>, </strong><a class=\"postings-link\" href=\"https://www.instagram.com/lifeatzeta\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Instagram,</strong></a><a class=\"postings-link\" href=\"https://www.youtube.com/@Zetasuite\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>YouTube</strong></a><strong>, and </strong><a class=\"postings-link\" href=\"https://x.com/zetasuite?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>X</strong></a><strong>.<br><br></strong>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.</div>\n</div>\n<div style=\"text-align: justify;\"><br><strong>About the Role:</strong><br>We are looking for a Technical Support Engineer to provide first-level technical support for our banking technology platforms. This role involves troubleshooting issues, managing support tickets, and ensuring timely resolution while maintaining high customer satisfaction. You will collaborate with cross-functional teams, handle incident triage, and contribute to knowledge base improvements.</div>","descriptionBodyPlain":"About us:\nBuild the future of banking.\n\nZeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. \n \nOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.\n \nOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:\n1. Tachyon, our cloud-native banking stack built for population-scale systems\n2. Cipher, our unified authentication platform for secure, high-volume banking environments\n3. Digital Credit as a Service, enabling banks to launch credit lines on UPI\n4. Elena, our intelligent and conversational AI platform for banking\n5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024\n6. Sparrow, the leading card experience for non-prime cardholders in the US\n…and more across cards, payments, lending, and core banking.\n \nWe are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.\n \nIf you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.\nIf you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.\n\nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.\n\nAbout the Role:\nWe are looking for a Technical Support Engineer to provide first-level technical support for our banking technology platforms. This role involves troubleshooting issues, managing support tickets, and ensuring timely resolution while maintaining high customer satisfaction. You will collaborate with cross-functional teams, handle incident triage, and contribute to knowledge base improvements.\n","hostedUrl":"https://jobs.lever.co/zeta/147471fd-69a6-4881-aa50-d3e4b4971e82","applyUrl":"https://jobs.lever.co/zeta/147471fd-69a6-4881-aa50-d3e4b4971e82/apply"},{"additionalPlain":"Equal Opportunity\nZeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success\n","additional":"<div><strong>Equal Opportunity</strong></div>\n<div>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success</div>","categories":{"commitment":"Full-time","department":"Matrix US","location":"USA","team":"Sales","allLocations":["USA"]},"createdAt":1780057012689,"descriptionPlain":"About Zeta:\nZeta is a globally recognized next-gen banking technology company. Our modern platforms enable financial institutions and fintechs to launch extensible and compliant banking asset and liability products spanning cards, loans, and deposits. Our cloud-native and fully API-enabled stack supports processing, issuing, lending, core banking, fraud, loyalty, digital banking, and agentic AI solutions amongst many other capabilities. \nZeta has 1700+ employees with over 70% in technology roles across locations in the US, Middle East, and Asia - representing one of the largest and most capable teams ever assembled in banking tech. Globally, customers have issued 30M+ cards on Zeta's platform expected to grow to 60M+ in the coming years. Most recently valued at $2B, Zeta counts Softbank, Mastercard, and Optum amongst its investors. \n \nAbout the Role:\nZeta is looking for a highly entrepreneurial VP of Sales & Business Development to help build the book of business across sponsor banks, BIN sponsors, agent banks, program managers, and fintechs. This is a 0-1 role that will be responsible for creating, qualifying, progressing, and closing high-quality opportunities across debit, prepaid, credit, lending, and adjacent banking technology propositions. \nThe ideal candidate will be a hands-on business builder with strong existing relationships in the US banking, sponsor bank, and fintech ecosystem; the ability to open senior doors; and the commercial discipline to convert market access into qualified pipeline, active pursuits, and signed revenue. \n","description":"<div>\n<div>\n<p><strong><span data-contrast=\"auto\"><span data-ccp-parastyle=\"First Paragraph\" data-ccp-parastyle-defn=\"{&quot;ObjectId&quot;:&quot;276295ed-5df2-5456-988c-5fdbab071054|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Aptos&quot;,469777842,&quot;&quot;,469777843,&quot;Aptos&quot;,469777844,&quot;Aptos&quot;,201341986,&quot;1&quot;,469769226,&quot;Aptos&quot;,268442635,&quot;24&quot;,335559739,&quot;180&quot;,335559738,&quot;180&quot;,469775450,&quot;First Paragraph&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;FirstParagraph&quot;,335572020,&quot;1&quot;,469775498,&quot;Body Text&quot;,469778324,&quot;Body Text&quot;]}\">About Zeta:</span></span></strong></p>\n<p><span data-contrast=\"auto\"><span data-ccp-parastyle=\"First Paragraph\" data-ccp-parastyle-defn=\"{&quot;ObjectId&quot;:&quot;276295ed-5df2-5456-988c-5fdbab071054|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Aptos&quot;,469777842,&quot;&quot;,469777843,&quot;Aptos&quot;,469777844,&quot;Aptos&quot;,201341986,&quot;1&quot;,469769226,&quot;Aptos&quot;,268442635,&quot;24&quot;,335559739,&quot;180&quot;,335559738,&quot;180&quot;,469775450,&quot;First Paragraph&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;FirstParagraph&quot;,335572020,&quot;1&quot;,469775498,&quot;Body Text&quot;,469778324,&quot;Body Text&quot;]}\">Zeta is a globally recognized next-gen banking technology company. Our modern platforms enable financial institutions and fintechs to launch extensible and compliant banking&nbsp;</span><span data-ccp-parastyle=\"First Paragraph\">asset</span><span data-ccp-parastyle=\"First Paragraph\">&nbsp;and liability products spanning cards, loans, and deposits. Our cloud-native and fully API-enabled stack supports processing, issuing, lending, core banking, fraud, loyalty, digital banking, and agentic AI solutions amongst many other capabilities.</span></span><span data-ccp-props=\"{&quot;335559738&quot;:180,&quot;335559739&quot;:180}\">&nbsp;</span></p>\n</div>\n<div>\n<p><span data-contrast=\"none\">Zeta has&nbsp;</span><span data-contrast=\"none\">1700+</span><span data-contrast=\"none\">&nbsp;employees with over&nbsp;</span><span data-contrast=\"none\">70%</span><span data-contrast=\"none\">&nbsp;in technology roles across locations in the US, Middle East, and Asia - representing one of the largest and most capable teams ever assembled in banking tech. Globally, customers have issued&nbsp;</span><span data-contrast=\"none\">30M+</span><span data-contrast=\"none\">&nbsp;cards on Zeta's platform expected to grow to&nbsp;</span><span data-contrast=\"none\">60M+</span><span data-contrast=\"none\">&nbsp;in the coming years. Most recently valued at&nbsp;</span><span data-contrast=\"none\">$2B</span><span data-contrast=\"none\">, Zeta counts Softbank, Mastercard, and Optum amongst its investors.</span><span data-ccp-props=\"{&quot;335557856&quot;:16777215,&quot;335559738&quot;:180,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n<p>&nbsp;</p>\n<p><strong><span data-ccp-props=\"{&quot;335557856&quot;:16777215,&quot;335559738&quot;:180,&quot;335559739&quot;:0}\">About the Role:</span></strong></p>\n<div>\n<p><span data-contrast=\"auto\"><span data-ccp-parastyle=\"First Paragraph\" data-ccp-parastyle-defn=\"{&quot;ObjectId&quot;:&quot;276295ed-5df2-5456-988c-5fdbab071054|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Aptos&quot;,469777842,&quot;&quot;,469777843,&quot;Aptos&quot;,469777844,&quot;Aptos&quot;,201341986,&quot;1&quot;,469769226,&quot;Aptos&quot;,268442635,&quot;24&quot;,335559739,&quot;180&quot;,335559738,&quot;180&quot;,469775450,&quot;First Paragraph&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;FirstParagraph&quot;,335572020,&quot;1&quot;,469775498,&quot;Body Text&quot;,469778324,&quot;Body Text&quot;]}\">Zeta is looking for a highly entrepreneurial VP of&nbsp;</span><span data-ccp-parastyle=\"First Paragraph\">Sales &amp;&nbsp;</span><span data-ccp-parastyle=\"First Paragraph\">Business Development to help build the book of business across sponsor banks, BIN sponsors, agent banks, program managers, and fintechs. This is a 0-1 role that will&nbsp;</span><span data-ccp-parastyle=\"First Paragraph\">be responsible for</span><span data-ccp-parastyle=\"First Paragraph\">&nbsp;creating, qualifying, progressing, and closing high-quality opportunities across debit, prepaid, credit, lending, and adjacent banking technology propositions.</span></span><span data-ccp-props=\"{&quot;335559738&quot;:180,&quot;335559739&quot;:180}\">&nbsp;</span></p>\n</div>\n<div>\n<p><span data-ccp-parastyle=\"Body Text\">The ideal candidate will be a hands-on business builder with strong existing relationships in the US banking, sponsor bank, and fintech ecosystem; the ability to open senior doors; and the commercial discipline to convert market access into qualified pipeline, active pursuits, and signed revenue.</span><span data-ccp-props=\"{&quot;335559738&quot;:180,&quot;335559739&quot;:180}\">&nbsp;</span></p>\n</div>\n</div>\n</div>","id":"7c0e0301-f6e0-4092-980d-7e7ec3b566f1","lists":[{"text":"Responsibilities","content":"<div>\n<div>\n<p><span data-ccp-parastyle=\"First Paragraph\" data-ccp-parastyle-defn=\"{&quot;ObjectId&quot;:&quot;276295ed-5df2-5456-988c-5fdbab071054|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Aptos&quot;,469777842,&quot;&quot;,469777843,&quot;Aptos&quot;,469777844,&quot;Aptos&quot;,201341986,&quot;1&quot;,469769226,&quot;Aptos&quot;,268442635,&quot;24&quot;,335559739,&quot;180&quot;,335559738,&quot;180&quot;,469775450,&quot;First Paragraph&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;FirstParagraph&quot;,335572020,&quot;1&quot;,469775498,&quot;Body Text&quot;,469778324,&quot;Body Text&quot;]}\">In this role, you will:</span><span data-ccp-props=\"{&quot;335559738&quot;:180,&quot;335559739&quot;:180}\">&nbsp;</span></p>\n</div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1004\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"auto\">Own prospect identification, segmentation, prioritization, and outreach across named accounts based on segment attractiveness, buying intent, relationship access, fit with Zeta’s capabilities, and likelihood of conversion</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:360,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259,&quot;335559991&quot;:360}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1004\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"auto\">Open doors and&nbsp;establish&nbsp;trusted access to decision makers, sponsors, and influencers across banks, regulated financial institutions, program managers, fintechs, processors, networks, consultants, and other ecosystem participants</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:360,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259,&quot;335559991&quot;:360}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1004\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"auto\">Build&nbsp;&amp; nurture&nbsp;qualified pipeline that meets clear standards including named prospect, named buyer or sponsor, documented use case, estimated annual contract value, and next meeting or decision milestone scheduled</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:360,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259,&quot;335559991&quot;:360}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1004\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"auto\">Drive the full deal journey for assigned opportunities spanning discovery, qualification, solution framing, pitching, pricing inputs, business case development, stakeholder mapping, procurement support, contracting support, and deal closure</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:360,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259,&quot;335559991&quot;:360}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1005\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"auto\">Anchor&nbsp;pre-sales&nbsp;engagements in&nbsp;partnership&nbsp;with the sales engineering team to create &amp; deliver demos, POCs, tabletop-exercises, solution workshops, discovery sessions, and other impactful formats that generate traction with clients</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:360,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259,&quot;335559991&quot;:360}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1006\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"auto\">Support contracting, client onboarding, and early account activation to ensure a clean handoff from signed opportunity to delivery, implementation, and long-term account ownership</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:360,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259,&quot;335559991&quot;:360}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1006\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"auto\">Participate in events and industry fora to&nbsp;acquire&nbsp;leads,&nbsp;drive visibility,&nbsp;and awareness of Zeta’s offerings &amp; solutions</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:360,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259,&quot;335559991&quot;:360}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1007\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"auto\">Maintain&nbsp;rigorous deal discipline through&nbsp;accurate&nbsp;CRM hygiene, weekly pipeline reviews, opportunity plans, stakeholder maps, next-step tracking, forecast updates&nbsp;and more</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:360,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259,&quot;335559991&quot;:360}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1007\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"auto\">Contribute market intelligence, buyer feedback, competitor insights, pricing signals, and product input to help refine Zeta’s proposition, right to play, and right to win in this segment</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:360,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259,&quot;335559991&quot;:360}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n</div>"},{"text":"Key Performance Metrics ","content":"<div>\n<div>\n<p><span data-contrast=\"none\">Success in the&nbsp;initial&nbsp;18 months will be measured by:</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:360,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279,&quot;335559991&quot;:360}\">&nbsp;</span></p>\n</div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1001\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"auto\">Success in building&nbsp;qualified pipeline as measured by # of qualified opportunities, estimated annual contract value, documented use cases, named buyer or sponsor access, and scheduled decision milestones</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1001\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"auto\">Establishing&nbsp;Zeta’s right to play as measured by # of senior meetings, # of pre-sales engagements, # of active opportunities, and # of&nbsp;RFP&nbsp;or opportunity participations</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1001\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"auto\">Establishing&nbsp;Zeta’s right to win in this segment as measured by meaningful contribution to at least 2 USD 7-figure ARR client wins</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n</div>"},{"text":"Experience and Qualifications","content":"<div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1002\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">15+ years' experience; with at least&nbsp;5+ years as a partner or sales leader with a proven&nbsp;track record&nbsp;in building a multi-million $ book of business ground up in the US financial services sector</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:360,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279,&quot;335559991&quot;:360}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1002\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Significant experience&nbsp;selling to both banks and regulated financial institutions as well as fintechs at a banking technology company or IT services provider</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:360,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279,&quot;335559991&quot;:360}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n<div>\n<ul role=\"list\" style=\"list-style-type: disc;\">\n<li aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1002\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\" role=\"listitem\">\n<p><span data-contrast=\"none\">Strong rolodex&nbsp;and meaningful inroads with decision makers at US sponsor banks &amp; fintechs</span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:360,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279,&quot;335559991&quot;:360}\">&nbsp;</span></p>\n</li>\n\n</ul></div>\n</div>"}],"text":"Vice President - Sales & Business Development","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<div>\n<p><strong><span xml:lang=\"EN-US\" data-contrast=\"auto\"><span data-ccp-parastyle-defn=\"{&quot;ObjectId&quot;:&quot;276295ed-5df2-5456-988c-5fdbab071054|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Aptos&quot;,469777842,&quot;&quot;,469777843,&quot;Aptos&quot;,469777844,&quot;Aptos&quot;,201341986,&quot;1&quot;,469769226,&quot;Aptos&quot;,268442635,&quot;24&quot;,335559739,&quot;180&quot;,335559738,&quot;180&quot;,469775450,&quot;First Paragraph&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;FirstParagraph&quot;,335572020,&quot;1&quot;,469775498,&quot;Body Text&quot;,469778324,&quot;Body Text&quot;]}\" data-ccp-parastyle=\"First Paragraph\">About Zeta:</span></span></strong></p>\n<p><span xml:lang=\"EN-US\" data-contrast=\"auto\"><span data-ccp-parastyle-defn=\"{&quot;ObjectId&quot;:&quot;276295ed-5df2-5456-988c-5fdbab071054|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Aptos&quot;,469777842,&quot;&quot;,469777843,&quot;Aptos&quot;,469777844,&quot;Aptos&quot;,201341986,&quot;1&quot;,469769226,&quot;Aptos&quot;,268442635,&quot;24&quot;,335559739,&quot;180&quot;,335559738,&quot;180&quot;,469775450,&quot;First Paragraph&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;FirstParagraph&quot;,335572020,&quot;1&quot;,469775498,&quot;Body Text&quot;,469778324,&quot;Body Text&quot;]}\" data-ccp-parastyle=\"First Paragraph\">Zeta is a globally recognized next-gen banking technology company. Our modern platforms enable financial institutions and fintechs to launch extensible and compliant banking&nbsp;</span><span data-ccp-parastyle=\"First Paragraph\">asset</span><span data-ccp-parastyle=\"First Paragraph\">&nbsp;and liability products spanning cards, loans, and deposits. Our cloud-native and fully API-enabled stack supports processing, issuing, lending, core banking, fraud, loyalty, digital banking, and agentic AI solutions amongst many other capabilities.</span></span><span data-ccp-props=\"{&quot;335559738&quot;:180,&quot;335559739&quot;:180}\">&nbsp;</span></p>\n</div>\n<div>\n<p><span xml:lang=\"EN-GB\" data-contrast=\"none\">Zeta has&nbsp;</span><span xml:lang=\"EN-GB\" data-contrast=\"none\">1700+</span><span xml:lang=\"EN-GB\" data-contrast=\"none\">&nbsp;employees with over&nbsp;</span><span xml:lang=\"EN-GB\" data-contrast=\"none\">70%</span><span xml:lang=\"EN-GB\" data-contrast=\"none\">&nbsp;in technology roles across locations in the US, Middle East, and Asia - representing one of the largest and most capable teams ever assembled in banking tech. Globally, customers have issued&nbsp;</span><span xml:lang=\"EN-GB\" data-contrast=\"none\">30M+</span><span xml:lang=\"EN-GB\" data-contrast=\"none\">&nbsp;cards on Zeta's platform expected to grow to&nbsp;</span><span xml:lang=\"EN-GB\" data-contrast=\"none\">60M+</span><span xml:lang=\"EN-GB\" data-contrast=\"none\">&nbsp;in the coming years. Most recently valued at&nbsp;</span><span xml:lang=\"EN-GB\" data-contrast=\"none\">$2B</span><span xml:lang=\"EN-GB\" data-contrast=\"none\">, Zeta counts Softbank, Mastercard, and Optum amongst its investors.</span><span data-ccp-props=\"{&quot;335557856&quot;:16777215,&quot;335559738&quot;:180,&quot;335559739&quot;:0}\">&nbsp;</span></p>\n<p>&nbsp;</p>\n<p><strong><span data-ccp-props=\"{&quot;335557856&quot;:16777215,&quot;335559738&quot;:180,&quot;335559739&quot;:0}\">About the Role:</span></strong></p>\n<div>\n<p><span xml:lang=\"EN-US\" data-contrast=\"auto\"><span data-ccp-parastyle-defn=\"{&quot;ObjectId&quot;:&quot;276295ed-5df2-5456-988c-5fdbab071054|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Aptos&quot;,469777842,&quot;&quot;,469777843,&quot;Aptos&quot;,469777844,&quot;Aptos&quot;,201341986,&quot;1&quot;,469769226,&quot;Aptos&quot;,268442635,&quot;24&quot;,335559739,&quot;180&quot;,335559738,&quot;180&quot;,469775450,&quot;First Paragraph&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;FirstParagraph&quot;,335572020,&quot;1&quot;,469775498,&quot;Body Text&quot;,469778324,&quot;Body Text&quot;]}\" data-ccp-parastyle=\"First Paragraph\">Zeta is looking for a highly entrepreneurial VP of&nbsp;</span><span data-ccp-parastyle=\"First Paragraph\">Sales &amp;&nbsp;</span><span data-ccp-parastyle=\"First Paragraph\">Business Development to help build the book of business across sponsor banks, BIN sponsors, agent banks, program managers, and fintechs. This is a 0-1 role that will&nbsp;</span><span data-ccp-parastyle=\"First Paragraph\">be responsible for</span><span data-ccp-parastyle=\"First Paragraph\">&nbsp;creating, qualifying, progressing, and closing high-quality opportunities across debit, prepaid, credit, lending, and adjacent banking technology propositions.</span></span><span data-ccp-props=\"{&quot;335559738&quot;:180,&quot;335559739&quot;:180}\">&nbsp;</span></p>\n</div>\n<div>\n<p><span data-ccp-parastyle=\"Body Text\">The ideal candidate will be a hands-on business builder with strong existing relationships in the US banking, sponsor bank, and fintech ecosystem; the ability to open senior doors; and the commercial discipline to convert market access into qualified pipeline, active pursuits, and signed revenue.</span><span data-ccp-props=\"{&quot;335559738&quot;:180,&quot;335559739&quot;:180}\">&nbsp;</span></p>\n</div>\n</div>\n</div>","descriptionBodyPlain":"About Zeta:\nZeta is a globally recognized next-gen banking technology company. Our modern platforms enable financial institutions and fintechs to launch extensible and compliant banking asset and liability products spanning cards, loans, and deposits. Our cloud-native and fully API-enabled stack supports processing, issuing, lending, core banking, fraud, loyalty, digital banking, and agentic AI solutions amongst many other capabilities. \nZeta has 1700+ employees with over 70% in technology roles across locations in the US, Middle East, and Asia - representing one of the largest and most capable teams ever assembled in banking tech. Globally, customers have issued 30M+ cards on Zeta's platform expected to grow to 60M+ in the coming years. Most recently valued at $2B, Zeta counts Softbank, Mastercard, and Optum amongst its investors. \n \nAbout the Role:\nZeta is looking for a highly entrepreneurial VP of Sales & Business Development to help build the book of business across sponsor banks, BIN sponsors, agent banks, program managers, and fintechs. This is a 0-1 role that will be responsible for creating, qualifying, progressing, and closing high-quality opportunities across debit, prepaid, credit, lending, and adjacent banking technology propositions. \nThe ideal candidate will be a hands-on business builder with strong existing relationships in the US banking, sponsor bank, and fintech ecosystem; the ability to open senior doors; and the commercial discipline to convert market access into qualified pipeline, active pursuits, and signed revenue. \n","hostedUrl":"https://jobs.lever.co/zeta/7c0e0301-f6e0-4092-980d-7e7ec3b566f1","applyUrl":"https://jobs.lever.co/zeta/7c0e0301-f6e0-4092-980d-7e7ec3b566f1/apply"}]