[{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"White River Toyota","location":"White River Junction, VT","team":"Call Center","allLocations":["White River Junction, VT"]},"createdAt":1779110146442,"descriptionPlain":"White River Toyota needs an on-site Call Center Representative to answer incoming client phone calls for the busy service department. These calls include but are not limited to scheduling service appointments, tracking parts, answering questions about recalls and general service inquiries. Candidate must be computer literate and have outstanding communication and customer service skills.  \n","description":"<div>White River Toyota needs an on-site Call Center Representative to answer incoming client phone calls for the busy service department. These calls include but are not limited to scheduling service appointments, tracking parts, answering questions about recalls and general service inquiries. Candidate must be computer literate and have outstanding communication and customer service skills.&nbsp;&nbsp;</div>","id":"d75ef333-3c45-4e60-b68c-8b1ef6b6671b","lists":[{"text":"As a member of White River, you'll enjoy:","content":"\n<li>Comprehensive benefits: Medical, dental, vision, life, and disability insurance</li>\n<li>Childcare reimbursement to help with family needs</li>\n<li>Flexible spending accounts for added convenience</li>\n<li>401(k) with company match to help secure your future</li>\n<li>Immediate accrual of paid time off—start taking time for yourself right away</li>\n<li>Substantial vehicle/service discounts—save big on your ride and services</li>\n<li>Wellness benefits including a free gym membership to keep you in top shape</li>\n<li>Pet insurance for your furry friends</li>\n<li>Annual incentives and opportunities for career advancement—we love to promote from within!</li>\n<li>Company events and community engagement to help you connect and give back</li>\n"},{"text":"Primary Responsibilities ","content":"\n<li>Answer all incoming calls (200-300 per day between 4 individuals).</li>\n<li>Assist each caller with the best customer service possible.</li>\n<li>Schedule all Service appointments.</li>\n<li>Review each vehicle's service history and recalls; advise the customer appropriately and schedule accordingly.</li>\n<li>Keep up to date with all Toyota recalls.</li>\n<li>Track and schedule recalls as parts become available.</li>\n<li>Respond to all online chats and text messages.</li>\n<li>Monitor all appointments made online, fixing and calling customers as needed for service.</li>\n<li>Stay up to date on training through the University of Toyota, dealership-provided training, etc.</li>\n<li>Other miscellaneous Call Center related tasks as needed.</li>\n"},{"text":"Qualifications","content":"\n<li>High school diploma or equivalent plus a minimum of one year relevant experience.</li>\n<li>Outstanding telephone skills: ability to converse comfortably and clearly with multiple people and to be courteous, efficient, and assertive in dealing with customers.</li>\n<li>Firm knowledge relevant to the customer service function.</li>\n<li>Strong computer skills; typing, filing and other basic office skills.</li>\n<li>Ability to multitask answering calls and using the computer program necessary to schedule the appointment or answer the customer inquiry.</li>\n<li>Ability to work cooperatively with other company staff, and handle customers in a courteous and efficient manner, regardless of the customer temperament.</li>\n<li>Prior experience in an Automotive setting a plus.</li>\n"}],"salaryRange":{"min":20,"max":20,"currency":"USD","interval":"per-hour-wage"},"text":"Call Center Representative","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>White River Toyota needs an on-site Call Center Representative to answer incoming client phone calls for the busy service department. These calls include but are not limited to scheduling service appointments, tracking parts, answering questions about recalls and general service inquiries. Candidate must be computer literate and have outstanding communication and customer service skills.&nbsp;&nbsp;</div>","descriptionBodyPlain":"White River Toyota needs an on-site Call Center Representative to answer incoming client phone calls for the busy service department. These calls include but are not limited to scheduling service appointments, tracking parts, answering questions about recalls and general service inquiries. Candidate must be computer literate and have outstanding communication and customer service skills.  \n","hostedUrl":"https://jobs.lever.co/whiterivertoyota/d75ef333-3c45-4e60-b68c-8b1ef6b6671b","applyUrl":"https://jobs.lever.co/whiterivertoyota/d75ef333-3c45-4e60-b68c-8b1ef6b6671b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"White River Toyota","location":"White River Junction, VT","team":"Service","allLocations":["White River Junction, VT"]},"createdAt":1779110212759,"descriptionPlain":"White River Toyota is looking for an Automotive Express Maintenance Technician to join its busy service department. Prior experience is helpful, but not required, as we are willing to train the right candidate. Tools are provided for this position as well as a pathway to becoming a certified mechanic for highly dependable, motivated employees. This is a great way to get your foot in the door if you've ever wanted to explore becoming a mechanic! This is a full-time position with shifts Monday-Friday, from 7:30am-5:00pm.\n \n","description":"<div><span style=\"font-size: 10.5pt;\">White River Toyota is looking for an Automotive Express Maintenance Technician to join its busy service department. Prior experience is helpful, but not required, as we are willing to train the right candidate. Tools are provided for this position as well as a pathway to becoming a certified mechanic for highly dependable, motivated employees. This is a great way to get your foot in the door if you've ever wanted to explore becoming a mechanic! This is a full-time position with shifts Monday-Friday, from 7:30am-5:00pm.</span></div>\n<div>&nbsp;</div>","id":"bea9c107-cc3c-4ffd-bd19-b4f972afbd93","lists":[{"text":"As a member of the White River team, you'll enjoy:","content":"\n<li>Comprehensive benefits: Medical, dental, vision, life, and disability insurance</li>\n<li>Childcare reimbursement to help with family needs</li>\n<li>Flexible spending accounts for added convenience</li>\n<li>401(k) with company match to help secure your future</li>\n<li>Immediate accrual of paid time off—start taking time for yourself right away</li>\n<li>Substantial vehicle/service discounts—save big on your ride and services</li>\n<li>Wellness benefits, including a free gym membership to keep you in top shape</li>\n<li>Pet insurance for your furry friends</li>\n<li>Annual incentives and opportunities for career advancement—we love to promote from within!</li>\n<li>Company events and community engagement to help you connect and give back</li>\n"},{"text":"Automotive Express Maintenance Technician Responsibilities:","content":"\n<li>Oil Changes;&nbsp;Fluid Exchanges</li>\n<li>Rotating all types of tires</li>\n<li>Multi-point inspections</li>\n<li>Change air filters, cabin filters, and wiper blades</li>\n<li>Maintain shop tools, equipment, and work areas</li>\n<li>Maintain all required documentation of service work done</li>\n<li>Continually update product knowledge needed to work on new models</li>\n<li>Work with mentors to locate and diagnose problems with malfunctioning vehicles</li>\n<li>Other duties as required&nbsp;</li>\n"},{"text":"Automotive Express Maintenance Technician Qualifications:","content":"\n<li>High school diploma or equivalent</li>\n<li>Valid driver's license with an acceptable driving record</li>\n<li>Ability to work in a fast-paced environment</li>\n<li>General knowledge of vehicle mechanical operations is helpful</li>\n<li>A high level of energy and strong motivation to learn and succeed<br><br>This is a game-changing opportunity for someone ready to take their technical career to the next level, as we will train the right candidate!</li>\n"}],"salaryRange":{"min":20,"max":21,"currency":"USD","interval":"per-hour-wage"},"text":"Entry Level Automotive Technician / Mechanic","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 10.5pt;\">White River Toyota is looking for an Automotive Express Maintenance Technician to join its busy service department. Prior experience is helpful, but not required, as we are willing to train the right candidate. Tools are provided for this position as well as a pathway to becoming a certified mechanic for highly dependable, motivated employees. This is a great way to get your foot in the door if you've ever wanted to explore becoming a mechanic! This is a full-time position with shifts Monday-Friday, from 7:30am-5:00pm.</span></div>\n<div>&nbsp;</div>","descriptionBodyPlain":"White River Toyota is looking for an Automotive Express Maintenance Technician to join its busy service department. Prior experience is helpful, but not required, as we are willing to train the right candidate. Tools are provided for this position as well as a pathway to becoming a certified mechanic for highly dependable, motivated employees. This is a great way to get your foot in the door if you've ever wanted to explore becoming a mechanic! This is a full-time position with shifts Monday-Friday, from 7:30am-5:00pm.\n \n","hostedUrl":"https://jobs.lever.co/whiterivertoyota/bea9c107-cc3c-4ffd-bd19-b4f972afbd93","applyUrl":"https://jobs.lever.co/whiterivertoyota/bea9c107-cc3c-4ffd-bd19-b4f972afbd93/apply"},{"additionalPlain":"\n","additional":"<div><br></div>","categories":{"department":"White River Toyota","location":"White River Junction, VT","team":"Job Inquiry","allLocations":["White River Junction, VT"]},"createdAt":1598550712568,"descriptionPlain":"White River Toyota (WRT) is the Upper Valley's home for quality new and certified used Toyota vehicles, as well as used vehicles of all makes and models. We have been serving customers in New Hampshire, and Vermont since 1994. Our staff is provided with Toyota factory training, and equipped with the best technology available to make the customer experience at our dealership is the best it can possibly be. We're always seeking skilled and experienced automotive  technicians. Beyond that our needs shift, if the job you're looking for is not currently listed on our careers site, apply here!\n","description":"<div>White River Toyota (WRT) is the Upper Valley's home for quality new and certified used Toyota vehicles, as well as used vehicles of all makes and models. We have been serving customers in New Hampshire, and Vermont since 1994. Our staff is provided with Toyota factory training, and equipped with the best technology available to make the customer experience at our dealership is the best it can possibly be. We're always seeking skilled and experienced automotive  technicians. Beyond that our needs shift, if the job you're looking for is not currently listed on our careers site, apply here!</div>","id":"6328afef-bb2c-40e7-9e46-c99a360a7aa1","lists":[{"text":"The majority of our positions require that:","content":"<li>You have a high school diploma or equivalent (unless enrolled in an Automotive High School Technical Program).</li><li>You are 18 years of age or older (unless enrolled in an Automotive High School Technical Program).</li><li>You have a valid Driver's License with an acceptable driving record.</li><li>You value our commitment to respect, quality, integrity, teamwork, community &amp; growth.</li>"},{"text":"As a Member of the WRT Team, You'll Enjoy:","content":"<li>Medical along with dental/vision/life/disability insurance;</li><li>Flex spending accounts; 401(k) with company match;</li><li>Immediate accrual of paid time off;</li><li>Wellness offerings; substantial vehicle/service discounts;</li><li>Annual incentives and opportunity for advancement;</li><li>Community involvement, company events &amp; more!</li>"}],"text":"General Application","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>White River Toyota (WRT) is the Upper Valley's home for quality new and certified used Toyota vehicles, as well as used vehicles of all makes and models. We have been serving customers in New Hampshire, and Vermont since 1994. Our staff is provided with Toyota factory training, and equipped with the best technology available to make the customer experience at our dealership is the best it can possibly be. We're always seeking skilled and experienced automotive  technicians. Beyond that our needs shift, if the job you're looking for is not currently listed on our careers site, apply here!</div>","descriptionBodyPlain":"White River Toyota (WRT) is the Upper Valley's home for quality new and certified used Toyota vehicles, as well as used vehicles of all makes and models. We have been serving customers in New Hampshire, and Vermont since 1994. Our staff is provided with Toyota factory training, and equipped with the best technology available to make the customer experience at our dealership is the best it can possibly be. We're always seeking skilled and experienced automotive  technicians. Beyond that our needs shift, if the job you're looking for is not currently listed on our careers site, apply here!\n","hostedUrl":"https://jobs.lever.co/whiterivertoyota/6328afef-bb2c-40e7-9e46-c99a360a7aa1","applyUrl":"https://jobs.lever.co/whiterivertoyota/6328afef-bb2c-40e7-9e46-c99a360a7aa1/apply"}]