[{"additionalPlain":"We win with Inclusion\nSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.\n \nSAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.\n \nAI Usage in the Recruitment Process\nFor information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.\n","additional":"We win with Inclusion
\nSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
\n
\nSAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
\n
\nAI Usage in the Recruitment Process
\n","categories":{"commitment":"Full-time","department":"Sales","location":"Stockholm","team":"Sales Int","allLocations":["Stockholm"]},"createdAt":1779974249905,"descriptionPlain":"WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nThis role is with SAP, supporting WalkMe.\n\n\nAs the company continues to rapidly expand in EMEA, we are seeking a driven Account Executive to manage all aspects of the sale's cycle, with a focus on New Logo Acquisition in the Nordic market.\nAs an Enterprise Account Executive for the Nordic market, you will act as a strategic hunter focused entirely on Net New Logo Acquisition. You will own the complete, end-to-end sales cycle—navigating complex enterprise environments, partnering with global SAP teams, and positioning WalkMe’s high-value solutions to C-suite decision-makers.\n","description":"WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nThis role is with SAP, supporting WalkMe.
\n
As the company continues to rapidly expand in EMEA, we are seeking a driven Account Executive to manage all aspects of the sale's cycle, with a focus on New Logo Acquisition in the Nordic market.
\n
As an Enterprise Account Executive for the Nordic market, you will act as a strategic hunter focused entirely on Net New Logo Acquisition. You will own the complete, end-to-end sales cycle—navigating complex enterprise environments, partnering with global SAP teams, and positioning WalkMe’s high-value solutions to C-suite decision-makers.
\n
\n
\n- Drive Net New Business: Own the full A-to-Z sales cycle for the Nordic region, from initial pipeline generation, discovery, and tailored demos/POCs, through to complex contract negotiations and closing.
\n- Master Value-Based Selling: Partner closely with internal Solution Consultants and Customer Success Managers to build and present ROI-driven business cases for enterprise prospects.
\n- Navigate the C-Suite: Establish trusted relationships with senior executives and stakeholders across all levels of Fortune 1000 and major target organizations.
\n- Cross-Functional Collaboration: Align internally with cross-functional teams—including corporate counsel, senior management, and Renewal Managers—to efficiently push enterprise agreements across the finish line.
\n- Forecast & Pipeline Management: Maintain high data integrity in Salesforce, accurately managing monthly/quarterly revenue forecasting while consistently meeting or exceeding quarterly quotas.
\n- Inbound & Outbound Strategy: Actively hunt for new enterprise opportunities through outbound prospecting while strategically managing high-value inbound lead requests.
\n\n
\n
\n- Enterprise SaaS Expertise: 6+ years of proven success in Enterprise Software Sales (SaaS) or Strategic Business Consulting, consistently hitting or exceeding seven-figure quotas.
\n- Strategic Hunter Mindset: A track record of closing net-new enterprise logos using structured, value-based sales methodologies (e.g., MEDDPICC, Challenger, Command of the Message).
\n- Nordic Market Knowledge: Deep familiarity with the business landscape, cultural nuances, and executive networks within the Nordic region.
\n- Technical Curiosity: Experience selling sophisticated, high-tech platform solutions with the ability to comfortably bridge the gap between business value and technical execution.
\n- Collaborative Spirit: A proven ability to quarterback complex deals by leveraging internal teams (SEs, CSMs, Partner/SAP ecosystems).
\n\n
WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nThis role is with SAP, supporting WalkMe.
","openingPlain":"WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nThis role is with SAP, supporting WalkMe.\n","descriptionBody":"\n
As the company continues to rapidly expand in EMEA, we are seeking a driven Account Executive to manage all aspects of the sale's cycle, with a focus on New Logo Acquisition in the Nordic market.
\n
As an Enterprise Account Executive for the Nordic market, you will act as a strategic hunter focused entirely on Net New Logo Acquisition. You will own the complete, end-to-end sales cycle—navigating complex enterprise environments, partnering with global SAP teams, and positioning WalkMe’s high-value solutions to C-suite decision-makers.
\n
Our job titles may span more than one career level. The OTE for this role is between $250,000 and $300,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Sales","location":"Chicago","team":"Sales USA","allLocations":["Chicago","Austin","Raleigh","San Francisco"]},"createdAt":1792518065285,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nAs an Enterprise Account Executive at WalkMe, you will report to a Regional Director of Sales and serve as a strategic driver of our growth, seeking new logos while expanding revenue in customer accounts with greater than 8,000 employees. You will exercise discretion and independent judgment on matters of business significance to manage complex, high-value software sales opportunities. Carrying a $1M+ quota at full ramp, you will leverage best-of-breed applications (Salesforce, Gong, LinkedIn) to own the sales process from introduction to close. In this strategic role, you will act as a trusted advisor to customer executives and internal stakeholders, tailoring value-based solutions and guiding negotiation strategies.\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
As an Enterprise Account Executive at WalkMe, you will report to a Regional Director of Sales and serve as a strategic driver of our growth, seeking new logos while expanding revenue in customer accounts with greater than 8,000 employees. You will exercise discretion and independent judgment on matters of business significance to manage complex, high-value software sales opportunities. Carrying a $1M+ quota at full ramp, you will leverage best-of-breed applications (Salesforce, Gong, LinkedIn) to own the sales process from introduction to close. In this strategic role, you will act as a trusted advisor to customer executives and internal stakeholders, tailoring value-based solutions and guiding negotiation strategies.
","id":"7148fe2c-5582-4880-8e21-3e06643ac9b8","lists":[{"text":"What You'll Own","content":"\n\n
\nStrategic Sales Leadership: Drive the entire sales process for our most strategic Enterprise accounts, independently developing stakeholder engagement plans, business cases, and pursuit strategies.
\n\n
\nBusiness Impact & Judgment: Exercise independent judgment regarding account prioritization, deal positioning, risk assessment, pricing strategies, and contract negotiations within approved company parameters.
\n\n
\nConsultative Value-Selling: Present WalkMe solutions by tailoring product demonstrations and ROI analyses to customer objectives, working closely with Solution Advisors and Customer Success teams.
\n\n
\nPipeline & Forecasting: Manage complex sales activity and monthly/quarterly forecasting in Salesforce, using independent judgment to assess pipeline health, deal probability, and revenue timing.
\n\n
\nCross-Functional Collaboration: Coordinate with internal teams, senior management, and corporate counsel to resolve significant commercial or contractual issues and successfully navigate long, strategic sales cycles.
\n\n
\nRapid Ramp-Up: Gain product proficiency in your first 30 days, begin managing cycles within 60 days, close initial cycles within your first quarter, build a 2x quota pipeline within 6 months, and exceed your annual sales quota in your first 12 months.
\n\n\n
Experience: 7+ years of sales experience, including 5 years of strategic SaaS Solution Selling to Enterprise accounts.
\n\n\nStrategic Mindset: Proven ability to exercise sound business judgment in account planning, opportunity qualification, and navigating complex executive-level decision-making.
\n\n\nConsultative Approach: A deep curiosity for uncovering customer needs, a passion for solving challenges with new technology, and demonstrated success crafting compelling business and technical justifications.
\n\n\nAutonomy & Collaboration: Ability to operate independently and exercise discretion while thriving in a collaborative, fast-paced environment.
\n\n\nDomain Expertise: Deep industry experience (e.g., Banking/FSIs/Healthcare) or a strong combination of vertical and industry knowledge.
\n\n\nBonus: If you have used WalkMe before, let us know that too!
\n\n"},{"text":"What Sets Us Apart","content":"\nAt WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.\nHybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.\nSupportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.\nProfessional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.\nStay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.\nWalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.\nWalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.\nWalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.\nRobust Retirement Contributions: Ask HR about the specific offerings for your region!\nSAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.\n"}],"text":"Account Executive, Enterprise","country":"US","workplaceType":"hybrid","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"As an Enterprise Account Executive at WalkMe, you will report to a Regional Director of Sales and serve as a strategic driver of our growth, seeking new logos while expanding revenue in customer accounts with greater than 8,000 employees. You will exercise discretion and independent judgment on matters of business significance to manage complex, high-value software sales opportunities. Carrying a $1M+ quota at full ramp, you will leverage best-of-breed applications (Salesforce, Gong, LinkedIn) to own the sales process from introduction to close. In this strategic role, you will act as a trusted advisor to customer executives and internal stakeholders, tailoring value-based solutions and guiding negotiation strategies.
","descriptionBodyPlain":"As an Enterprise Account Executive at WalkMe, you will report to a Regional Director of Sales and serve as a strategic driver of our growth, seeking new logos while expanding revenue in customer accounts with greater than 8,000 employees. You will exercise discretion and independent judgment on matters of business significance to manage complex, high-value software sales opportunities. Carrying a $1M+ quota at full ramp, you will leverage best-of-breed applications (Salesforce, Gong, LinkedIn) to own the sales process from introduction to close. In this strategic role, you will act as a trusted advisor to customer executives and internal stakeholders, tailoring value-based solutions and guiding negotiation strategies.\n","hostedUrl":"https://jobs.lever.co/walkme/7148fe2c-5582-4880-8e21-3e06643ac9b8","applyUrl":"https://jobs.lever.co/walkme/7148fe2c-5582-4880-8e21-3e06643ac9b8/apply"},{"additionalPlain":"Our job titles may span more than one career level. The OTE for this role is between $82,000 and $105,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.\n\n\nAt WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"Our job titles may span more than one career level. The OTE for this role is between $82,000 and $105,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Sales","location":"Raleigh","team":"Sales USA","allLocations":["Raleigh"]},"createdAt":1783356663307,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nAs an Associate Sales Representative (ASR), you will report directly to the Manager of Business Development in the Raleigh NC office. Your main goals are to collaborate with our Account Executives to open up important business opportunities for WalkMe. It will also require more strategy than a standard pipeline development role. You will be tasked with mapping out accounts we want to sell to and creating strategic plans for opening discussions with them. Your performance will depend on your ability to expand WalkMe's client base.\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
As an Associate Sales Representative (ASR), you will report directly to the Manager of Business Development in the Raleigh NC office. Your main goals are to collaborate with our Account Executives to open up important business opportunities for WalkMe. It will also require more strategy than a standard pipeline development role. You will be tasked with mapping out accounts we want to sell to and creating strategic plans for opening discussions with them. Your performance will depend on your ability to expand WalkMe's client base.
","id":"9520d94a-9593-4874-b836-cfc544c202ed","lists":[{"text":"What You'll Own","content":"• Expand WalkMe's client base by researching and targeting prospective accounts to create net-new selling opportunities
• Identify and create cross selling opportunities within customer accounts
• Maintain active engagement with new and existing leads; this includes adhering to the SLAs set for follow up on inbound leads (MQLs)
• Use creative communications designed to increase customer interest in WalkMe products
• Research prospective clients and acquiring high-level contacts
• Book initial qualification and/or discovery meetings for AE's within your assigned accounts
• Conduct high-level conversations with senior executives in prospect accounts
• Methodically qualify, build, and manage an accurate pipeline; maintain a high volume of activity including outbound cold (and warm) calls, emails and social selling
• Evangelize WalkMe and the Digital Adoption model
"},{"text":"What You Need to Succeed","content":"\nYou have grit and you don't give up easily\nHave experience creating new connections and building relationships \nAbility to think on your feet and pivot as circumstances change\nInterest in technical SaaS Sales\nBachelor's Degree OR equivalent work experience\nSales training and salesforce.com, Outreach & Sales Navigator experience are a plus\nOutbound Lead generation experience is a plus\nExperience Prospecting into Federal Agencies Strongly Preferred\n"},{"text":"What Sets Us Apart","content":"\nAt WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.\nHybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.\nSupportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.\nProfessional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.\nStay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.\nWalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.\nWalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.\nWalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.\nRobust Retirement Contributions: Ask HR about the specific offerings for your region!\nSAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.\n"}],"salaryRange":{"min":82000,"currency":"USD","interval":"per-year-salary","max":105000},"text":"Associate Sales Representative- Federal","country":"US","workplaceType":"hybrid","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"As an Associate Sales Representative (ASR), you will report directly to the Manager of Business Development in the Raleigh NC office. Your main goals are to collaborate with our Account Executives to open up important business opportunities for WalkMe. It will also require more strategy than a standard pipeline development role. You will be tasked with mapping out accounts we want to sell to and creating strategic plans for opening discussions with them. Your performance will depend on your ability to expand WalkMe's client base.
","descriptionBodyPlain":"As an Associate Sales Representative (ASR), you will report directly to the Manager of Business Development in the Raleigh NC office. Your main goals are to collaborate with our Account Executives to open up important business opportunities for WalkMe. It will also require more strategy than a standard pipeline development role. You will be tasked with mapping out accounts we want to sell to and creating strategic plans for opening discussions with them. Your performance will depend on your ability to expand WalkMe's client base.\n","hostedUrl":"https://jobs.lever.co/walkme/9520d94a-9593-4874-b836-cfc544c202ed","applyUrl":"https://jobs.lever.co/walkme/9520d94a-9593-4874-b836-cfc544c202ed/apply"},{"additionalPlain":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Sales","location":"Tel Aviv","team":"Sales Int","allLocations":["Tel Aviv"]},"createdAt":1793626721238,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nAt WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology.\n\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n \nAs a Business Development Representative (BDR), you will report to the Director of Business Development. Your main goals are to collaborate with our Account Executives to open up important business opportunities for WalkMe. It will also require more strategy than a standard pipeline development role. You will be tasked with mapping out accounts we want to sell into and creating strategic plans for opening discussions with them. Your performance will depend on your ability to expand WalkMe s client base.\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
\n
\n
At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology.
So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
\n
\n
\n
As a Business Development Representative (BDR), you will report to the Director of Business Development. Your main goals are to collaborate with our Account Executives to open up important business opportunities for WalkMe. It will also require more strategy than a standard pipeline development role. You will be tasked with mapping out accounts we want to sell into and creating strategic plans for opening discussions with them. Your performance will depend on your ability to expand WalkMe s client base.
\n
\n\n
Expand WalkMe's client base!\n
Generate new business through outbound opportunities and conduct\n
Maintain active engagement with new and existing leads\n
Use creative communications designed to increase customer interest in WalkMe products\n
Research prospective clients and acquiring high-level contacts\n
Book meetings for AE's that carry high revenue opportunities\n
Conduct high level conversations with senior executives in prospect accounts\n
Methodically qualify, build, and manage an accurate sales pipeline; maintain a high volume of activity including outbound cold calls, emails and social selling\n
Evangelize WalkMe and the Digital Adoption model\n\n
*** Working Days - Monday to Friday
\n
\n\n
Able to build meaningful relationships with WalkMe customers, prospects and internal teams\nAmbition for a career in Tech sales\nCan do attitude\nSerious work ethic! Excellent listening, verbal and written skills\nComfortable working in a fast-paced and dynamic environment\nHave experience navigating through organizations, doing deep discovery and speaking to multiple decision makers.\nThrive on change while remaining highly organized, optimistic, and coachable\nGerman Language - Native Level\n\n"}],"text":"Business Development Representative - German speaking","country":"IL","workplaceType":"hybrid","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"\n
\n
At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology.
So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
\n
\n
\n
As a Business Development Representative (BDR), you will report to the Director of Business Development. Your main goals are to collaborate with our Account Executives to open up important business opportunities for WalkMe. It will also require more strategy than a standard pipeline development role. You will be tasked with mapping out accounts we want to sell into and creating strategic plans for opening discussions with them. Your performance will depend on your ability to expand WalkMe s client base.
\n
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Customer Success Group","location":"London","team":"Customer Success","allLocations":["London"]},"createdAt":1793891971913,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nThis role is for an individual contributor who is focused on assisting clients and stakeholders as a strategy, business value and COE expert who brings credible business perspectives and deliverables to our clients. In this role you will be working with account teams and cross LOB to articulate business value of WalkMe to potential and existing customers during and after sales. \nAs a Business Transformation Consultant, you will collaborate both internally and externally to develop business cases derived from a value-based methodology, with support of a regional manager/leader. You will play a critical role in the development of both quantitative and qualitative analyses. You will play a proactive role in the creation of business cases and value realization for key accounts and value propositions and/or value hypotheses for all accounts at scale.\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
\n
\n
This role is for an individual contributor who is focused on assisting clients and stakeholders as a strategy, business value and COE expert who brings credible business perspectives and deliverables to our clients. In this role you will be working with account teams and cross LOB to articulate business value of WalkMe to potential and existing customers during and after sales.
\n
As a Business Transformation Consultant, you will collaborate both internally and externally to develop business cases derived from a value-based methodology, with support of a regional manager/leader. You will play a critical role in the development of both quantitative and qualitative analyses. You will play a proactive role in the creation of business cases and value realization for key accounts and value propositions and/or value hypotheses for all accounts at scale.
\n
\n
\n\n
\nB.A. / B.S. from an accredited college; preference for Program and Project Management, Engineering, Economics, Finance or related degree
\n\n
\nProven track record in project management or delivery/support.
\n\n
\nCertification in business case development and digital transformation preferred.
\n\n
\nEnterprise business and financial modeling experience, familiarity with key financial metrics: ROI, TCO, NPV, IRR, ARR, BPM benchmarks.
\n\n
\nExperience dealing with enterprise level opportunities (7-figure contract values).
\n\n
\nPrefer software vendor background (any data related technology experience is of benefit).
\n\n
\nAbility to travel to customer locations
\n\n
\nProven successful and highly professional pre-sales and post-sales customer deliverables
\n\n
\nPrepared to work in, and lead virtual teams
\n\n
\nProven success at customer satisfaction through previous roles
\n\n
\nDedicated to Customer and WalkMe success (win/win situations)
\n\n
\nFluency in German at a professional working level is highly preferred
\n\n
Work out of the London office three days per week required (Tues, Wed, and Thurs)\n
Prior SAP experience an advantage\n\n
Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"\n
\n
This role is for an individual contributor who is focused on assisting clients and stakeholders as a strategy, business value and COE expert who brings credible business perspectives and deliverables to our clients. In this role you will be working with account teams and cross LOB to articulate business value of WalkMe to potential and existing customers during and after sales.
\n
As a Business Transformation Consultant, you will collaborate both internally and externally to develop business cases derived from a value-based methodology, with support of a regional manager/leader. You will play a critical role in the development of both quantitative and qualitative analyses. You will play a proactive role in the creation of business cases and value realization for key accounts and value propositions and/or value hypotheses for all accounts at scale.
\n
\n
Our job titles may span more than one career level. The base salary for this position is between $100,000-$160,000. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"R&D","location":"New York City","team":"RND","allLocations":["New York City","Raleigh"]},"createdAt":1772754274545,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nAs a DevOps Engineer at WalkMe, you'll join our Cloud Engineering team. We’re developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users. \n \nIf you're excited about developing and working on innovative products, solving technical challenges and being part of a company that is now proudly a member of the SAP family—WalkMe is the place for you.\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
As a DevOps Engineer at WalkMe, you'll join our Cloud Engineering team. We’re developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users.
If you're excited about developing and working on innovative products, solving technical challenges and being part of a company that is now proudly a member of the SAP family—WalkMe is the place for you.
","id":"ed7c7019-56c5-4b89-90fe-2ee6cb255f48","lists":[{"text":"What You'll Own","content":"\nAssist in managing deployment pipelines to facilitate smooth and efficient software releases.\nHelp implement and maintain observability solutions for monitoring system performance and reliability.\nSupport local development environments to optimize developer workflows.\nWork with development teams to ensure infrastructure aligns with project requirements.\nContribute to improving the security of our infrastructure by assisting with proactive measures and audits.\nAssist in developing and maintaining automation scripts and tools to enhance operational efficiency.\nHelp troubleshoot and resolve infrastructure and application issues to minimize downtime and maintain smooth operations.\nParticipate in evaluating and integrating new technologies to enhance the scalability, reliability, and security of our infrastructure.\n"},{"text":"What You Need to Succeed","content":"\nBachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.\n4+ years of experience as a DevOps Engineer, Site Reliability Engineer or similar role\nProven Software development experience, preferably gained at a venture-backed startup or a top technology firm.\nExpertise in managing CI/CD pipelines and deployment automation with tools such as Gitlab.\nProficiency in AWS cloud platform.\nSolid understanding of containerization and orchestration technologies such as Docker and Kubernetes.\nExperience with monitoring and observability tools such as Datadog, Prometheus, Grafana, or similar.\nKnowledge of infrastructure-as-code (IaC) tools such as Terraform or CloudFormation.\nExperience in managing databases, such as Mysql, Postgres and MongoDB.\nFamiliarity with security best practices and tools for infrastructure and application security.\nExcellent problem-solving skills and the ability to troubleshoot complex issues.\nStrong communication skills and the ability to work effectively in a collaborative environment.\nA proactive and self-motivated approach to learning and adopting new technologies.\nPassion for continuous improvement and operational excellence.\n"},{"text":"What Sets Us Apart","content":"\nAt WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.\nHybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.\nSupportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.\nProfessional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.\nStay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.\nWalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.\nWalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.\nWalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.\nRobust Retirement Contributions: Ask HR about the specific offerings for your region!\nSAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.\n"}],"text":"DevOps Engineer","country":"US","workplaceType":"remote","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"As a DevOps Engineer at WalkMe, you'll join our Cloud Engineering team. We’re developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users.
If you're excited about developing and working on innovative products, solving technical challenges and being part of a company that is now proudly a member of the SAP family—WalkMe is the place for you.
","descriptionBodyPlain":"As a DevOps Engineer at WalkMe, you'll join our Cloud Engineering team. We’re developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users. \n \nIf you're excited about developing and working on innovative products, solving technical challenges and being part of a company that is now proudly a member of the SAP family—WalkMe is the place for you.\n","hostedUrl":"https://jobs.lever.co/walkme/ed7c7019-56c5-4b89-90fe-2ee6cb255f48","applyUrl":"https://jobs.lever.co/walkme/ed7c7019-56c5-4b89-90fe-2ee6cb255f48/apply"},{"additionalPlain":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Customer Success Group","location":"Tokyo","team":"Professional Services","allLocations":["Tokyo"]},"createdAt":1781764062075,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nThe Manager, Professional Services Consultant is an important role at WalkMe as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms. The ideal candidate is passionate about technology, solutioning, and customer success. You will report to Senior Director, Professional Services, APJ.\n \nマネージャー、プロフェッショナルサービスコンサルタントは、顧客へのWalkmeの導入を担っている極めて重要な役割です。私たちは、情熱と意欲を持ち、顧客とパートナーシップを組み、複数のWebサイトやプラットフォームにわたるユーザーエクスペリエンスを向上させるソリューションを設計・構築できるチームメンバーを求めています。テクノロジー、ソリューション提案、そしてカスタマーサクセスに情熱を注げる方を歓迎します。本ポジションは、APJ（アジア太平洋・日本）地域のプロフェッショナルサービス担当シニアディレクターの直属となります。\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
The Manager, Professional Services Consultant is an important role at WalkMe as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms. The ideal candidate is passionate about technology, solutioning, and customer success. You will report to Senior Director, Professional Services, APJ.
\n
\nマネージャー、プロフェッショナルサービスコンサルタントは、顧客へのWalkmeの導入を担っている極めて重要な役割です。私たちは、情熱と意欲を持ち、顧客とパートナーシップを組み、複数のWebサイトやプラットフォームにわたるユーザーエクスペリエンスを向上させるソリューションを設計・構築できるチームメンバーを求めています。テクノロジー、ソリューション提案、そしてカスタマーサクセスに情熱を注げる方を歓迎します。本ポジションは、APJ（アジア太平洋・日本）地域のプロフェッショナルサービス担当シニアディレクターの直属となります。
","id":"9fde08ec-2466-4cb6-9ec4-937f669e42c4","lists":[{"text":"What You'll Own/主な職務","content":"\n
People Management
\n
\n- \n
Lead training, and nurturing talent across the technical delivery team by providing coaching, skills development, and career planning.
\n \n- \n
Manage team performance, acting on internal and customer feedback about team quality of work.
\n \n- \n
Develop and embed best practices for implementation methodology and cross-team collaboration.
\n \n- \n
Promote understanding of new product features to ensure the team maintains advanced knowledge.
\n \n- \n
Foster an open, productive, and trust-based team dynamic through an inquisitive and supportive leadership approach.
\n \n\nWalkMe Implementation & Delivery
\n\n- \n
Oversee the delivery of the team's implementation projects, ensuring ongoing focus on value and quality.
\n \n- \n
Design, guide, and review the build of interactive WalkMe experiences that enhance end-user onboarding, accelerate feature adoption, and drive business impact.
\n \n- \n
Manage team capacity and partner with SE Leads to resource customer engagements, coordinating efforts where needed.
\n \n- \n
Serve as the primary contact for customer escalations, in partnership with the Account Management team.
\n \n\nConsultation & Customer Success
\n\n- \n
Partner with customers' application owners to understand their business objectives, pain points, and end-user needs, providing expert WalkMe recommendations.
\n \n- \n
Conduct and oversee training sessions for customers on WalkMe best practices to maximize product value.
\n \n- \n
Ensure smooth troubleshooting and resolution of WalkMe implementation issues across platforms and devices.
\n \n- \n
Foster strong cross-functional collaboration with UX/UI designers, developers, customer success teams, and other stakeholders.
\n \n\nStrategy & Continuous Improvement
\n\n- \n
Use data inputs to provide recommendations that support ongoing team and process improvement.
\n \n- \n
Partner with peers and Services leadership to implement the long-term team vision.
\n \n- \n
Stay updated with the latest trends and advancements in WalkMe and digital adoption technologies, promoting continuous learning within the team.
\n \n\n
\n\n
ピープルマネジメント
\n
\n- \n
日本におけるテクニカルデリバリーチーム全体を率い、コーチング、スキル開発、キャリアプランニングを通じて人材を育成する。
\n \n- \n
チームの成果物に対する社内・顧客からのフィードバックに基づき、チームのパフォーマンスを管理する。
\n \n- \n
導入手法やチーム間コラボレーションに関するベストプラクティスを策定し、定着させる。
\n \n- \n
新機能の理解を促進し、チームが常に高度な知識を学び身に着けられるようにする。
\n \n- \n
オープンで生産的、かつ信頼に基づいたチームダイナミクスを醸成する。
\n \n\nWalkMeの導入とデリバリー（Implementation & Delivery）
\n
\n
\n- \n
7+ years of experience in Professional Services, Implementation Consulting, or Customer Success, delivering enterprise-level SaaS implementations.
\n \n- \n
3+ years of SaaS experience.
\n \n- \n
2+ years managing a team of small members, including recruiting and developing talent.
\n \n- \n
Experience managing team goals and performance.
\n \n- \n
Experience partnering with leadership peers to improve cross-team collaboration and developing new team skills to accommodate growth.
\n \n- \n
Previous experience with the WalkMe platform or other similar user guidance and onboarding tools is a plus.
\n \n- \n
Strong understanding of user behavior and how to improve user engagement through digital adoption platforms.
\n \n- \n
Analytical mindset, capable of interpreting data to make data-driven decisions and optimize WalkMe implementations.
\n \n- \n
Excellent communication and collaboration skills, with the ability to work effectively across teams and with senior stakeholders.
\n \n- \n
Strong project management skills, with demonstrated ability to oversee multiple engagements within timeline and resources.
\n \n- \n
A passion for providing an outstanding service experience to every customer.
\n \n- \n
Experience working in an agile development environment is a plus.
\n \n- Come to the office 3 times a week.
\n- \n
Native level of Japanese and Business English.
\n \n\n
\n\n
応募要件（What You Need to Succeed）
\n
\n- \n
プロフェッショナルサービス、導入コンサルティング、またはカスタマーサクセスにおける7年以上の経験（エンタープライズレベルのSaaS導入経験必須）。
\n \n- \n
3年以上のSaaS経験。
\n \n- \n
小規模チームのマネジメント経験（採用および人材育成を含む）。
\n \n- \n
チームの目標管理およびパフォーマンス管理の経験。
\n \n- \n
リーダー層と連携し、部門横断的なコラボレーションの改善や、成長に合わせたチームの新たなスキルセット開発を主導した経験。
\n \n- \n
WalkMeプラットフォーム、または類似のユーザーガイダンス／オンボーディングツールの使用経験があれば尚可。
\n \n- \n
ユーザー行動への深い理解と、デジタルアダプションプラットフォームを通じたエンゲージメント向上の知見。
\n \n- \n
データを解釈し、データに基づいた意思決定とWalkMe導入の最適化を行える分析的な思考力。
\n \n- \n
優れたコミュニケーション能力とコラボレーション能力（チーム間やシニアステークホルダーと効果的に働けること）。
\n \n- \n
強力なプロジェクト管理スキル（限られたリソースと期間内で複数の案件を統括できること）。
\n \n- \n
すべての顧客に卓越したサービス体験を提供することへの情熱。
\n \n- \n
アジャイル開発環境での実務経験があれば尚可。
\n \n- \n
週3日のオフィス出社。
\n \n- \n
日本語ネイティブレベル、ビジネス英語レベル。
\n \n\n
Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"The Manager, Professional Services Consultant is an important role at WalkMe as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms. The ideal candidate is passionate about technology, solutioning, and customer success. You will report to Senior Director, Professional Services, APJ.
\n
\nマネージャー、プロフェッショナルサービスコンサルタントは、顧客へのWalkmeの導入を担っている極めて重要な役割です。私たちは、情熱と意欲を持ち、顧客とパートナーシップを組み、複数のWebサイトやプラットフォームにわたるユーザーエクスペリエンスを向上させるソリューションを設計・構築できるチームメンバーを求めています。テクノロジー、ソリューション提案、そしてカスタマーサクセスに情熱を注げる方を歓迎します。本ポジションは、APJ（アジア太平洋・日本）地域のプロフェッショナルサービス担当シニアディレクターの直属となります。
","descriptionBodyPlain":"The Manager, Professional Services Consultant is an important role at WalkMe as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms. The ideal candidate is passionate about technology, solutioning, and customer success. You will report to Senior Director, Professional Services, APJ.\n \nマネージャー、プロフェッショナルサービスコンサルタントは、顧客へのWalkmeの導入を担っている極めて重要な役割です。私たちは、情熱と意欲を持ち、顧客とパートナーシップを組み、複数のWebサイトやプラットフォームにわたるユーザーエクスペリエンスを向上させるソリューションを設計・構築できるチームメンバーを求めています。テクノロジー、ソリューション提案、そしてカスタマーサクセスに情熱を注げる方を歓迎します。本ポジションは、APJ（アジア太平洋・日本）地域のプロフェッショナルサービス担当シニアディレクターの直属となります。\n","hostedUrl":"https://jobs.lever.co/walkme/9fde08ec-2466-4cb6-9ec4-937f669e42c4","applyUrl":"https://jobs.lever.co/walkme/9fde08ec-2466-4cb6-9ec4-937f669e42c4/apply"},{"additionalPlain":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Sales","location":"San Francisco","team":"Sales USA","allLocations":["San Francisco","New York City","Raleigh","Austin"]},"createdAt":1779294352686,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nWalkMe AI represents the next evolution of our platform, bringing AI-powered experiences to employees at scale and enabling organizations to operationalize AI across their digital tech stack.\n\nAs a Pre-Sales AI Consultant at WalkMe, you will work closely with sales and presales teams across the Americas to support customers in evaluating, adopting, and scaling WalkMe AI. You will help align customer AI strategies, architectures, and business objectives with WalkMe’s AI capabilities, acting as a trusted technical advisor throughout the sales cycle.\n\nThis role is highly customer-facing and hands-on. You will guide technical discovery, lead AI-focused demonstrations and proofs of concept, and support customers as they assess how WalkMe AI fits into their broader enterprise AI initiatives. You will also collaborate closely with internal stakeholders across Sales, Product, Engineering, and Support to ensure customer feedback and market insights are effectively shared and acted upon.\n\nThis role reports to the VP of Presales, Americas and supports customers across the region.\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
WalkMe AI represents the next evolution of our platform, bringing AI-powered experiences to employees at scale and enabling organizations to operationalize AI across their digital tech stack.
\n
As a Pre-Sales AI Consultant at WalkMe, you will work closely with sales and presales teams across the Americas to support customers in evaluating, adopting, and scaling WalkMe AI. You will help align customer AI strategies, architectures, and business objectives with WalkMe’s AI capabilities, acting as a trusted technical advisor throughout the sales cycle.
\n
This role is highly customer-facing and hands-on. You will guide technical discovery, lead AI-focused demonstrations and proofs of concept, and support customers as they assess how WalkMe AI fits into their broader enterprise AI initiatives. You will also collaborate closely with internal stakeholders across Sales, Product, Engineering, and Support to ensure customer feedback and market insights are effectively shared and acted upon.
\n
This role reports to the VP of Presales, Americas and supports customers across the region.
","id":"752d5cd4-d68e-4f75-ad6e-d1c5f9cf928a","lists":[{"text":"What You'll Own","content":"\n\n
\nPartner with WalkMe Account Executives and Presales teams across Americas, taking a consultative role in customer evaluations of WalkMe AI.
\n\n
\nLead AI-focused discovery sessions, answer technical and architectural questions, and guide customers through solution design considerations.
\n\n
\nBuild, customize, and deliver product demonstrations that clearly communicate the value of WalkMe AI.
\n\n
\nManage technical proofs of concept, both remotely and onsite, including coordination with internal Engineering and Support teams when needed.
\n\n
\nDevelop strong technical relationships with customer stakeholders, positioning yourself as a trusted AI advisor.
\n\n
\nSupport escalations and complex technical discussions, ensuring timely resolution and clear communication.
\n\n
\nParticipate in regional field activities such as customer events, executive briefings, and internal enablement sessions.
\n\n
\nAct as a conduit between customers and internal teams by sharing structured feedback on product gaps, market trends, and customer needs.
\n\n\n
\n\n
\nStrong experience working with generative and contextual AI, including exposure to LLMs, AI architectures, deployment models, prompt development, and enterprise security considerations.
\n\n
\nA minimum of 7–8 years of experience in SaaS, working with enterprise customers in a presales, sales engineering, consulting, or solution architecture capacity.
\n\n
\nAn AI-first approach to work, using AI tools thoughtfully to increase speed, quality, and effectiveness while applying judgment and ownership to outputs.
\n\n
\nAbility to examine, interpret, and clearly articulate complex technical concepts to audiences with varying levels of technical depth, from engineers to executive stakeholders.
\n\n
\nExperience designing and delivering compelling demonstrations and technical walkthroughs for both technical and non-technical audiences.
\n\n
\nA strong understanding of enterprise technology environments and the business context in which AI solutions are evaluated and deployed.
\n\n
\nAbility to synthesize customer feedback and communicate insights clearly to Product Management and Engineering teams.
\n\n\n
Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"WalkMe AI represents the next evolution of our platform, bringing AI-powered experiences to employees at scale and enabling organizations to operationalize AI across their digital tech stack.
\n
As a Pre-Sales AI Consultant at WalkMe, you will work closely with sales and presales teams across the Americas to support customers in evaluating, adopting, and scaling WalkMe AI. You will help align customer AI strategies, architectures, and business objectives with WalkMe’s AI capabilities, acting as a trusted technical advisor throughout the sales cycle.
\n
This role is highly customer-facing and hands-on. You will guide technical discovery, lead AI-focused demonstrations and proofs of concept, and support customers as they assess how WalkMe AI fits into their broader enterprise AI initiatives. You will also collaborate closely with internal stakeholders across Sales, Product, Engineering, and Support to ensure customer feedback and market insights are effectively shared and acted upon.
\n
This role reports to the VP of Presales, Americas and supports customers across the region.
","descriptionBodyPlain":"WalkMe AI represents the next evolution of our platform, bringing AI-powered experiences to employees at scale and enabling organizations to operationalize AI across their digital tech stack.\n\nAs a Pre-Sales AI Consultant at WalkMe, you will work closely with sales and presales teams across the Americas to support customers in evaluating, adopting, and scaling WalkMe AI. You will help align customer AI strategies, architectures, and business objectives with WalkMe’s AI capabilities, acting as a trusted technical advisor throughout the sales cycle.\n\nThis role is highly customer-facing and hands-on. You will guide technical discovery, lead AI-focused demonstrations and proofs of concept, and support customers as they assess how WalkMe AI fits into their broader enterprise AI initiatives. You will also collaborate closely with internal stakeholders across Sales, Product, Engineering, and Support to ensure customer feedback and market insights are effectively shared and acted upon.\n\nThis role reports to the VP of Presales, Americas and supports customers across the region.\n","hostedUrl":"https://jobs.lever.co/walkme/752d5cd4-d68e-4f75-ad6e-d1c5f9cf928a","applyUrl":"https://jobs.lever.co/walkme/752d5cd4-d68e-4f75-ad6e-d1c5f9cf928a/apply"},{"additionalPlain":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"R&D","location":"Tel Aviv","team":"RND","allLocations":["Tel Aviv"]},"createdAt":1787657555225,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nWalkMe is looking for a Product Designer (UI/UX) to join our team in Tel Aviv! As a Product Designer at WalkMe, you'll be responsible for what you design from start to finish: brainstorming solutions, iterating on visuals and interactions. you will work with the product team to design WalkMe’s products and services. You will have an active role in researching, prototyping and designing WalkMe’s core products. Elevate the product visually and functionally. \n \nWe are looking for people who look at the world differently, people who are passionate about design, high performance and leading technology to the extreme. If you are passionate about developing an innovative product, making an impact, and strive to work with the industry’s brightest talent as part of one of the fastest growing and successful startups around – WalkMe is where you want to be!\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
WalkMe is looking for a Product Designer (UI/UX) to join our team in Tel Aviv! As a Product Designer at WalkMe, you'll be responsible for what you design from start to finish: brainstorming solutions, iterating on visuals and interactions. you will work with the product team to design WalkMe’s products and services. You will have an active role in researching, prototyping and designing WalkMe’s core products. Elevate the product visually and functionally.
\n
\nWe are looking for people who look at the world differently, people who are passionate about design, high performance and leading technology to the extreme. If you are passionate about developing an innovative product, making an impact, and strive to work with the industry’s brightest talent as part of one of the fastest growing and successful startups around – WalkMe is where you want to be!
","id":"74aa0b46-d56c-44fe-9946-9b14b8a27bcc","lists":[{"text":"What You'll Own:","content":"\n Work with Product Managers to define, design and deliver amazing products.\nDesign interactions for new features, applying existing design patterns and creating new ones, across our platforms.\nCreate user journeys and product flows.\nDefine users’ needs, motivation and pain points.\nCreate Wireframes, from rough sketches to rich prototypes.\nConduct a full design cycle from collecting inspiration through creating a pixel-perfect UI for all states and scenarios and deliver to development. \nBe part of a dynamic workplace where you'll collaborate with various product and engineering teams, locally and overseas.\nWorking closely with global teams and stakeholders at SAP.\nPut yourself in the mindset of WalkMe users leveraging user research to better understand core and target users. \nConduct usability tests to help inform design improvements. \nStay up to date with industry trends to keep ahead of competitors.\n"},{"text":"What You Need to Succeed:","content":"\n5+ years of experience as a Product Designer in leading SaaS product companies, designing complex B2B products and workflows.\nStrong AI fluency with hands-on experience using coding agents and vibe-coding tools such as (Cursor, Claude Code, and similar platforms) to rapidly build, iterate, and ship products to production.\nExperience with Figma.\nPassion for design!\nProficient in fundamental visual & interaction design principles.\nUnderstanding the product lifecycle from research through prototyping to design and usability testing.\nTeam player who knows how to collaborate and brainstorm.\nHigh level of English – a must.\n"}],"text":"Product Designer","country":"IL","workplaceType":"hybrid","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"WalkMe is looking for a Product Designer (UI/UX) to join our team in Tel Aviv! As a Product Designer at WalkMe, you'll be responsible for what you design from start to finish: brainstorming solutions, iterating on visuals and interactions. you will work with the product team to design WalkMe’s products and services. You will have an active role in researching, prototyping and designing WalkMe’s core products. Elevate the product visually and functionally.
\n
\nWe are looking for people who look at the world differently, people who are passionate about design, high performance and leading technology to the extreme. If you are passionate about developing an innovative product, making an impact, and strive to work with the industry’s brightest talent as part of one of the fastest growing and successful startups around – WalkMe is where you want to be!
","descriptionBodyPlain":"WalkMe is looking for a Product Designer (UI/UX) to join our team in Tel Aviv! As a Product Designer at WalkMe, you'll be responsible for what you design from start to finish: brainstorming solutions, iterating on visuals and interactions. you will work with the product team to design WalkMe’s products and services. You will have an active role in researching, prototyping and designing WalkMe’s core products. Elevate the product visually and functionally. \n \nWe are looking for people who look at the world differently, people who are passionate about design, high performance and leading technology to the extreme. If you are passionate about developing an innovative product, making an impact, and strive to work with the industry’s brightest talent as part of one of the fastest growing and successful startups around – WalkMe is where you want to be!\n","hostedUrl":"https://jobs.lever.co/walkme/74aa0b46-d56c-44fe-9946-9b14b8a27bcc","applyUrl":"https://jobs.lever.co/walkme/74aa0b46-d56c-44fe-9946-9b14b8a27bcc/apply"},{"additionalPlain":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"R&D","location":"Tel Aviv","team":"RND","allLocations":["Tel Aviv"]},"createdAt":1793798828184,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\n \nWe are seeking an agile, hands-on Product Manager to join our product team in Tel Aviv. If you have a strong growth mindset and an outcome-driven focus, thrive in dynamic environments, and are passionate about building innovative, AI-powered products that make a real impact on how enterprises work, WalkMe is where you want to be!\n \n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
\nWe are seeking an agile, hands-on Product Manager to join our product team in Tel Aviv. If you have a strong growth mindset and an outcome-driven focus, thrive in dynamic environments, and are passionate about building innovative, AI-powered products that make a real impact on how enterprises work, WalkMe is where you want to be!
\n
","id":"4a69295b-7007-46e9-8c47-f642ac0c9d5a","lists":[{"text":"What you’ll do","content":"\n\n
\nOwn the product lifecycle from discovery and ideation through launch and go-to-market, with end-to-end accountability for delivering measurable business value.
\n\n
\nDefine and deliver AI-powered capabilities, turning GenAI and agentic technology into features customers actually adopt.
\n\n
\nLearn what users really need through interviews, research and product data, and turn those insights into clear priorities and a focused roadmap.
\n\n
\nWork closely with engineering, design and data teams to deliver high-quality features on time.
\n\n
\nPartner with customers, Sales and Customer Success to understand their needs and drive adoption across our customer base.
\n\n
\nDefine success metrics for every feature and track adoption and engagement after launch.
\n\n
\nBe the voice of the user in everything you do and help others across the company stay focused on delivering a great experience.
\n\n\n
\n\n
\n3+ years of product management experience in a B2B SaaS company
\n\n
\nStrong technical oriented - a must.
\n\n
\nProven track record of taking features from ideation to launch
\n\n
\nB.Sc. in Computer Science or similar - preferred
\n\n
\nStrong analytical thinking and a data-driven approach to decision making
\n\n
\nCustomer-facing experience, including presenting to senior stakeholders
\n\n
\nProfessional level English - you will be presenting to large native English audiences at least once a quarter.
\n\n
\nExperience working with data or analytics products - preferred.
\n\n
\nExperience defining and launching AI-driven features- preferred.
\n\n
\nProven ability to manage a complete product life-cycle, from conception to release to enable. We are looking for someone who is proficient with product execution and delivery.
\n\n
\nSuperb collaboration capabilities. We are stronger as a team.
\n\n\n
Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"
\nWe are seeking an agile, hands-on Product Manager to join our product team in Tel Aviv. If you have a strong growth mindset and an outcome-driven focus, thrive in dynamic environments, and are passionate about building innovative, AI-powered products that make a real impact on how enterprises work, WalkMe is where you want to be!
\n
","descriptionBodyPlain":" \nWe are seeking an agile, hands-on Product Manager to join our product team in Tel Aviv. If you have a strong growth mindset and an outcome-driven focus, thrive in dynamic environments, and are passionate about building innovative, AI-powered products that make a real impact on how enterprises work, WalkMe is where you want to be!\n \n","hostedUrl":"https://jobs.lever.co/walkme/4a69295b-7007-46e9-8c47-f642ac0c9d5a","applyUrl":"https://jobs.lever.co/walkme/4a69295b-7007-46e9-8c47-f642ac0c9d5a/apply"},{"additionalPlain":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"R&D","location":"Tel Aviv","team":"RND","allLocations":["Tel Aviv"]},"createdAt":1793794637379,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nWalkMe is looking for a Senior Full Stack (C#, Typescript) who is passionate about web and product, eager to solve complex problems and dreams of working with the BEST team.\n \nYou will join us in the journey of building an amazing product in the online user experience realm, and as a team member, your contribution will go beyond coding, as you will have a direct impact on the way we steer this ship on its crazy journey. As part of the Workstation unit, you will be a part of the engineering group who are in charge of one of WalkMe's most progressive products.\n The team is performing E2E design, planning, development and unit testing of the Workstation Desktop product. We are looking for people who are passionate about leading technology to the extreme. If you are passionate about developing an innovative product, making an impact, and strive to work with the industry’s brightest talent as part of one of the fastest-growing and successful startups around – WalkMe is where you want to be!\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
WalkMe is looking for a Senior Full Stack (C#, Typescript) who is passionate about web and product, eager to solve complex problems and dreams of working with the BEST team.
\n
\nYou will join us in the journey of building an amazing product in the online user experience realm, and as a team member, your contribution will go beyond coding, as you will have a direct impact on the way we steer this ship on its crazy journey. As part of the Workstation unit, you will be a part of the engineering group who are in charge of one of WalkMe's most progressive products.
\n The team is performing E2E design, planning, development and unit testing of the Workstation Desktop product. We are looking for people who are passionate about leading technology to the extreme. If you are passionate about developing an innovative product, making an impact, and strive to work with the industry’s brightest talent as part of one of the fastest-growing and successful startups around – WalkMe is where you want to be!
","id":"8a6a1463-8425-4161-a504-9378cc83a903","lists":[{"text":"What You'll Own:","content":"\nEnd to end development using cutting edge technologies.\nBe part of an organic team developing in a fast paced environment.\nDevelop code that is used daily by millions of users.\nPractice the most advanced code techniques available.\n"},{"text":"What You Need to Succeed:","content":"\nBachelor’s degree in CS/EE from a leading university.\nAt least 6 years of software development experience in C# - Must.\nProficient in Web Development languages like Typescript ,JS - Must.\nExperience in developing course platforms, with a strong emphasis on Windows-based development environments.\nStrong object oriented programming and design skills.\nPassion for working with an engaging, collaborative team.\nCreativity, motivation and drive.\nExperience with Electron technology - advantage Full Stack Development - advantage.\nExcellent English - written and verbal communication skills.\n"}],"text":"Senior C# Developer","country":"IL","workplaceType":"hybrid","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"WalkMe is looking for a Senior Full Stack (C#, Typescript) who is passionate about web and product, eager to solve complex problems and dreams of working with the BEST team.
\n
\nYou will join us in the journey of building an amazing product in the online user experience realm, and as a team member, your contribution will go beyond coding, as you will have a direct impact on the way we steer this ship on its crazy journey. As part of the Workstation unit, you will be a part of the engineering group who are in charge of one of WalkMe's most progressive products.
\n The team is performing E2E design, planning, development and unit testing of the Workstation Desktop product. We are looking for people who are passionate about leading technology to the extreme. If you are passionate about developing an innovative product, making an impact, and strive to work with the industry’s brightest talent as part of one of the fastest-growing and successful startups around – WalkMe is where you want to be!
","descriptionBodyPlain":"WalkMe is looking for a Senior Full Stack (C#, Typescript) who is passionate about web and product, eager to solve complex problems and dreams of working with the BEST team.\n \nYou will join us in the journey of building an amazing product in the online user experience realm, and as a team member, your contribution will go beyond coding, as you will have a direct impact on the way we steer this ship on its crazy journey. As part of the Workstation unit, you will be a part of the engineering group who are in charge of one of WalkMe's most progressive products.\n The team is performing E2E design, planning, development and unit testing of the Workstation Desktop product. We are looking for people who are passionate about leading technology to the extreme. If you are passionate about developing an innovative product, making an impact, and strive to work with the industry’s brightest talent as part of one of the fastest-growing and successful startups around – WalkMe is where you want to be!\n","hostedUrl":"https://jobs.lever.co/walkme/8a6a1463-8425-4161-a504-9378cc83a903","applyUrl":"https://jobs.lever.co/walkme/8a6a1463-8425-4161-a504-9378cc83a903/apply"},{"additionalPlain":"Our job titles may span more than one career level. The OTE for this role is between $250,000 and $260,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.\n\n\nAt WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"Our job titles may span more than one career level. The OTE for this role is between $250,000 and $260,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Sales","location":"Washington DC","team":"Sales USA","allLocations":["Washington DC"]},"createdAt":1775673506598,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nThe Senior Customer Business Executive - Public Sector, is responsible for owning and growing strategic existing Public Sector accounts by ensuring customers derive measurable value from the WalkMe while identifying opportunities to expand its use across the organization.\nThis is a strategic, consultative role requiring a blend of commercial ownership, executive engagement, and technical product understanding. The successful candidate will work closely with senior client stakeholders to position WalkMe as a core enabler of digital transformation, productivity, and user adoption.\nYou will act as a trusted strategic partner to customers, ensuring long-term account sustainability through strong adoption, renewal leadership, and growth initiatives.\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
The Senior Customer Business Executive - Public Sector, is responsible for owning and growing strategic existing Public Sector accounts by ensuring customers derive measurable value from the WalkMe while identifying opportunities to expand its use across the organization.
\nThis is a strategic, consultative role requiring a blend of commercial ownership, executive engagement, and technical product understanding. The successful candidate will work closely with senior client stakeholders to position WalkMe as a core enabler of digital transformation, productivity, and user adoption.
\nYou will act as a trusted strategic partner to customers, ensuring long-term account sustainability through strong adoption, renewal leadership, and growth initiatives.
","id":"75f33333-e267-45ec-8337-0ff616921585","lists":[{"text":"What You'll Own","content":"\n\n
\nStrategic Account Leadership
\n\n
\nOwn and manage a portfolio of high-value strategic customer accounts.
\n\n
\nDevelop and execute long-term account strategies that align WalkMe capabilities with customer business priorities.
\n\n
\nIdentify opportunities to embed WalkMe more deeply across enterprise systems and processes.
\n\n
\nPosition WalkMe as a strategic platform supporting enterprise digital transformation initiatives.
\n\n
\nExecutive Relationship Management
\n\n
\nBuild trusted relationships with C-level and senior business stakeholders.
\n\n
\nLead Executive Business Reviews (EBRs) and strategic roadmap discussions.
\n\n
\nServe as a strategic advisor, connecting platform capabilities to enterprise outcomes such as productivity, transformation, and employee experience.
\n\n
\nPlatform Expertise & Solution Strategy
\n\n
\nMaintain strong functional knowledge of the WalkMe platform.
\n\n
\nWork with customers to design scalable adoption strategies and high-value use cases.
\n\n
\nGuide customers on best practices for platform optimization, governance, and scaling across the enterprise.
\n\n
\nPartner with internal technical teams where deeper implementation support is required.
\n\n
\nRevenue Ownership & Growth
\n\n
\nOwn renewals and expansion strategy across your account portfolio.
\n\n
\nIdentify and drive upsell and cross-sell opportunities by expanding WalkMe usage into new departments, processes, and systems.
\n\n
\nProtect and grow recurring revenue through proactive engagement and account health management.
\n\n
\nAdoption & Value Realization
\n\n
\nEnsure customers achieve clear, measurable outcomes from WalkMe adoption.
\n\n
\nMonitor engagement metrics and platform usage to proactively identify risks or growth opportunities.
\n\n
\nDevelop value realization frameworks and ROI narratives that demonstrate the platform’s impact.
\n\n\n
\n\n
\nSignificant experience in enterprise SaaS account management, customer success, or strategic sales roles.
\n\n
\nExperience managing accounts in Federal/SLED markets
\n\n
\nFamiliarity with Federal contracts and government buying cycles
\n\n
\nProven ability to manage and grow complex enterprise accounts.
\n\n
\nStrong capability to operate at both executive and technical levels.
\n\n
\nExperience driving large renewals and expansion opportunities.
\n\n
\nExceptional presentation, storytelling, and stakeholder engagement skills.
\n\n
\nExperience working with digital adoption platforms, transformation programs, or enterprise software ecosystems.
\n\n
\nFamiliarity with enterprise application environments (e.g., ERP, CRM, HR platforms).
\n\n
\nExperience influencing cross-functional customer stakeholders in complex organizations.
\n\n
\nStrategic Enterprise Account Management
\n\n
\nExecutive Stakeholder Engagement
\n\n
\nCommercial Growth & Expansion
\n\n
\nDigital Transformation Advisory
\n\n
\nPlatform Adoption Strategy
\n\n
\nValue Realization & ROI Storytelling
\n\n
\nSuccess in this role will be measured through:
\n\n
\nStrategic account growth and expansion
\n\n
\nEnterprise platform adoption
\n\n
\nRenewal performance and revenue retention
\n\n
\nExecutive stakeholder engagement
\n\n
\nCustomer advocacy and long-term partnership strength
\n\n\n
Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"The Senior Customer Business Executive - Public Sector, is responsible for owning and growing strategic existing Public Sector accounts by ensuring customers derive measurable value from the WalkMe while identifying opportunities to expand its use across the organization.
\nThis is a strategic, consultative role requiring a blend of commercial ownership, executive engagement, and technical product understanding. The successful candidate will work closely with senior client stakeholders to position WalkMe as a core enabler of digital transformation, productivity, and user adoption.
\nYou will act as a trusted strategic partner to customers, ensuring long-term account sustainability through strong adoption, renewal leadership, and growth initiatives.
","descriptionBodyPlain":"The Senior Customer Business Executive - Public Sector, is responsible for owning and growing strategic existing Public Sector accounts by ensuring customers derive measurable value from the WalkMe while identifying opportunities to expand its use across the organization.\nThis is a strategic, consultative role requiring a blend of commercial ownership, executive engagement, and technical product understanding. The successful candidate will work closely with senior client stakeholders to position WalkMe as a core enabler of digital transformation, productivity, and user adoption.\nYou will act as a trusted strategic partner to customers, ensuring long-term account sustainability through strong adoption, renewal leadership, and growth initiatives.\n","hostedUrl":"https://jobs.lever.co/walkme/75f33333-e267-45ec-8337-0ff616921585","applyUrl":"https://jobs.lever.co/walkme/75f33333-e267-45ec-8337-0ff616921585/apply"},{"additionalPlain":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Customer Success Group","location":"Berlin","team":"Customer Success","allLocations":["Berlin","SAP"]},"createdAt":1788976794004,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nWe’re looking for a Senior Customer Success Manager, Commercially adept but with a technical curiosity in the Product and what it can do for our Customers, to help take digital adoption and WalkMe to the next level.\n \nAs a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success.\n \n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
\n
We’re looking for a Senior Customer Success Manager, Commercially adept but with a technical curiosity in the Product and what it can do for our Customers, to help take digital adoption and WalkMe to the next level.
\n
\n
As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success.
\n
","id":"7de7bd73-f6b6-4bd8-b67d-ea1ddc9b0a9a","lists":[{"text":"What You'll Own","content":"\nBe the 'voice of the customer' and provide internal feedback to maximize customer value and retention.\nSchedule and prepare Executive Business Reviews for customers, with the top priority of increasing customer adoption and proving Return on Investment that leads to renewals/expansion.\nMaintain an understanding of our product and roadmap, so you can guide customers to success and continue to promote up their Adoption Score.\nEducate customers on the most relevant features of their specific requirements.\nUnderstand your customer's industry trends, challenges with digital adoption, and current and potential use cases for WalkMe.\nEstablish and develop strategic, trusted advisor relationships at the highest relevant levels (Decision Makers, Champions, Economic Buyers) by guiding the customer on best practice usage of the platform to help manage risk and meet/exceed their goals.\nWork with the internal Account team and Customer to develop a Success Plan outlining how WalkMe addresses their immediate/future needs (including metrics for success).\nMonitor customer health to reach out to customers before risks escalate and identify remediation options.\nPartner with WalkMe Account Team (Renewal Managers, Account Executives, Services, Technical Account Managers) to ensure that customers renew and expand.\n"},{"text":"What You'll Need to Succeed","content":"\n5+ years of customer advocacy and engagement experience in Enterprise SaaS customer success, account management, or post-sales relationship management working with Fortune 1000 companies and their executives.\nExperience managing a quarterly retention and growth quota.\nYou've maintained a book of Enterprise customer accounts (4000+ Employees).\nIncrease customer satisfaction, adoption, and retention applying to a technical product.\nHigh competency in sales discovery methodologies and an ability to run Return on Investment discussions and have some experience in an enterprise solution sales environment, having partnered with account executives to develop and close sales opportunities.\nFluent in both English and German.\n"},{"text":"What Sets Us Apart","content":"\nAt WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.\nHybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.\nSupportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.\nProfessional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.\nStay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.\nWalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.\nWalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.\nWalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.\nRobust Retirement Contributions: Ask HR about the specific offerings for your region!\nSAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.\n"}],"text":"Senior Customer Success Manager","country":"DE","workplaceType":"hybrid","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"\n
We’re looking for a Senior Customer Success Manager, Commercially adept but with a technical curiosity in the Product and what it can do for our Customers, to help take digital adoption and WalkMe to the next level.
\n
\n
As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success.
\n
","descriptionBodyPlain":"We’re looking for a Senior Customer Success Manager, Commercially adept but with a technical curiosity in the Product and what it can do for our Customers, to help take digital adoption and WalkMe to the next level.\n \nAs a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success.\n \n","hostedUrl":"https://jobs.lever.co/walkme/7de7bd73-f6b6-4bd8-b67d-ea1ddc9b0a9a","applyUrl":"https://jobs.lever.co/walkme/7de7bd73-f6b6-4bd8-b67d-ea1ddc9b0a9a/apply"},{"additionalPlain":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Customer Success Group","location":"Tokyo","team":"Customer Success","allLocations":["Tokyo"]},"createdAt":1773211020223,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nWalkMe では、既存および新製品の提供を通じて顧客の契約更新と拡大の機会を獲得し、維持し、推進するための経験豊富なカスタマーサクセスマネージャー（CSM）を募集してい ます。CSM は、WalkMe の顧客ポートフォリオの販売後のライフサイクルを完了させ、各 顧客の支持者としてサービスを提供し、各アカウント内での WalkMe の拡大を促進します。 東京オフィスの Manager, Customer Success Manager に報告して いただきます。 \n \nWalkMe is looking for an experienced Customer Success Manager (CSM) to engage, retain and drive our customer renewals and expansion opportunities through our existing and new product offerings. The CSM completes the post-sales lifecycle for WalkMe’s portfolio of customers, serving as an advocate for each customer and accelerating the expansion of WalkMe within each account. The ideal candidate will be as passionate about WalkMe solutions as they are about providing an exceptional experience for every customer. You will report to the Customer Success Manager in our Tokyo office. \n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
WalkMe では、既存および新製品の提供を通じて顧客の契約更新と拡大の機会を獲得し、維持し、推進するための経験豊富なカスタマーサクセスマネージャー（CSM）を募集してい ます。CSM は、WalkMe の顧客ポートフォリオの販売後のライフサイクルを完了させ、各 顧客の支持者としてサービスを提供し、各アカウント内での WalkMe の拡大を促進します。 東京オフィスの Manager, Customer Success Manager に報告して いただきます。
\n
\nWalkMe is looking for an experienced Customer Success Manager (CSM) to engage, retain and drive our customer renewals and expansion opportunities through our existing and new product offerings. The CSM completes the post-sales lifecycle for WalkMe’s portfolio of customers, serving as an advocate for each customer and accelerating the expansion of WalkMe within each account. The ideal candidate will be as passionate about WalkMe solutions as they are about providing an exceptional experience for every customer. You will report to the Customer Success Manager in our Tokyo office.
","id":"f5c89644-a439-4c7a-9ea8-05ad3007d117","lists":[{"text":"業務内容","content":"\nWalkMe のエンタープライズ顧客のポートフォリオのライフサイクル全体を通して、 販売時点から始まり、オンボーディング、ビジネスレビュー、プロジェクトの成 功、更新に至るまで、信頼される窓口としての役割を果たします。 \n意思決定者やエコノミックバイヤーとの関係を構築し、ビジネスニーズや優先順位 を明らかにして、お客様のアカウントの後継者計画を確立します。 \n顧客の要件を理解し、特定し、アップセル、クロスセルの機会を提供し、顧客環境 内での WalkMe ソリューションの浸透を深めます。 \n各アカウントに積極的に働きかけ、リスクを特定し、すべての WalkMe の機能と提 供が活用されていることを確認し、各 WalkMe サブスクリプションの価値を最大化 します。\nプロフェッショナルサービスや営業と連携し、プロジェクトの成果物や顧客の継続 的なサービスパッケージのニーズを定義します。 \nWalkMe の更新を増やし、顧客の長期的な成功を促進するための創造的な方法を所有 し、確立し、さらには、クロスセルやアップセルを積極的に行います。 \nServe as the trusted point of contact for WalkMe’s portfolio of Enterprise customers throughout the lifecycle, beginning from the point of sale and extending through on boarding, business reviews, project success, and renewals. \n Build relationships with decision-makers and economic buyers to uncover business needs and priorities to establish a succession plan for your accounts. \n Ability to understand customer requirements, identify, up-sell and cross-sell opportunities to deepen penetration of WalkMe solution within the customer environment.\n Proactively engage each account to identify risks and to ensure that every WalkMe functionality and offering is being leveraged, maximizing the value of each WalkMe subscription. \n Work cohesively with professional services and sales to define project deliverables and customer’s ongoing service package needs. \n Own and establish creative ways for WalkMe to increase renewals and drive long term customer success. Take a proactive approach in cross-selling and up-selling your book of business \n"},{"text":"要件","content":"\nフォーチュン 500 に代表されるような大手企業を対象とした、3年以上のカスタマー サクセス、アカウントマネージャー、コンサルティング、またはプロジェクトマネジメントの経験\n顧客との契約更新や売上拡大を目標に業務をした経験\n\n\nセールスディスカバリーの方法論、戦略的価値と ROI の議論において高い能力を発 揮できること\n強いビジネス的、技術的な適性を持ち、ビジネス的な交渉と並行して技術的な側面 についても自信を持って議論することができること\nウェブアプリケーションにおけるHTML, CSSに関する知識と実務経験\nリソースの必要性を確立するための内部的な関係構築力\nテンポの速い環境で一貫して高いレベルの顧客満足度と維持率を提供しながら、戦略的に考え、実行することができること\nプロセスを重視した高度なデータ駆動型の方。ポートフォリオ内のすべての顧客との一貫したエンゲージメントプロセスを推進し、追跡することを得意とする方\n 最高レベルの誠実さを持ったチームプレーヤー \nネイティブレベルの日本語とビジネスレベルの英語（ライティング、リーディング）\n週３回オフィス出社\n3+ years of relevant Customer Success / Account Management / Project Management and Consultant experience, with Fortune 500 organizations. \nDemonstrates high competency in sales discovery methodologies and strategic value and ROI discussions. \nStrong commercial and technical aptitude can confidently discuss technical aspects alongside commercial negotiations. Relationship management internally to establish resource needs. \nAbility to design pricing strategy and articulate commercial aspects of the agreement. \nDemonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment.\nKnowledge and experience of web application, CSS and HTML.\nNatural proactive nature who works to curb reactive behaviors and go above and beyond the call of duty but approaches all situations with and empathetic and patient manner. \n Experience in an enterprise solution sales environment and ability to partner with account executives in development and closure of sales opportunities is preferred. \n Highly data-driven with a commitment to process. Excited about driving and tracking a consistent engagement process with all customers in your portfolio. \nTeam player with the highest level of integrity. This is a WalkMe core value. \nNative level in Japanese and business level English \nMust be in the office 3 times a week.\n"}],"text":"Senior Customer Success Manager","country":"JP","workplaceType":"hybrid","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"WalkMe では、既存および新製品の提供を通じて顧客の契約更新と拡大の機会を獲得し、維持し、推進するための経験豊富なカスタマーサクセスマネージャー（CSM）を募集してい ます。CSM は、WalkMe の顧客ポートフォリオの販売後のライフサイクルを完了させ、各 顧客の支持者としてサービスを提供し、各アカウント内での WalkMe の拡大を促進します。 東京オフィスの Manager, Customer Success Manager に報告して いただきます。
\n
\nWalkMe is looking for an experienced Customer Success Manager (CSM) to engage, retain and drive our customer renewals and expansion opportunities through our existing and new product offerings. The CSM completes the post-sales lifecycle for WalkMe’s portfolio of customers, serving as an advocate for each customer and accelerating the expansion of WalkMe within each account. The ideal candidate will be as passionate about WalkMe solutions as they are about providing an exceptional experience for every customer. You will report to the Customer Success Manager in our Tokyo office.
","descriptionBodyPlain":"WalkMe では、既存および新製品の提供を通じて顧客の契約更新と拡大の機会を獲得し、維持し、推進するための経験豊富なカスタマーサクセスマネージャー（CSM）を募集してい ます。CSM は、WalkMe の顧客ポートフォリオの販売後のライフサイクルを完了させ、各 顧客の支持者としてサービスを提供し、各アカウント内での WalkMe の拡大を促進します。 東京オフィスの Manager, Customer Success Manager に報告して いただきます。 \n \nWalkMe is looking for an experienced Customer Success Manager (CSM) to engage, retain and drive our customer renewals and expansion opportunities through our existing and new product offerings. The CSM completes the post-sales lifecycle for WalkMe’s portfolio of customers, serving as an advocate for each customer and accelerating the expansion of WalkMe within each account. The ideal candidate will be as passionate about WalkMe solutions as they are about providing an exceptional experience for every customer. You will report to the Customer Success Manager in our Tokyo office. \n","hostedUrl":"https://jobs.lever.co/walkme/f5c89644-a439-4c7a-9ea8-05ad3007d117","applyUrl":"https://jobs.lever.co/walkme/f5c89644-a439-4c7a-9ea8-05ad3007d117/apply"},{"additionalPlain":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Customer Success Group","location":"London","team":"Customer Success","allLocations":["London"]},"createdAt":1779366320796,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nWe’re looking for aFrench speaking Customer Success Manager, Commercially adept but with a technical curiosity in the Product and what it can do for our Customers, to help take digital adoption and WalkMe to the next level.\n \nAs a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success.\n \n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
\n
We’re looking for a French speaking Customer Success Manager, Commercially adept but with a technical curiosity in the Product and what it can do for our Customers, to help take digital adoption and WalkMe to the next level.
\n
\n
As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success.
\n
","id":"4f34a9f8-b991-417b-8e20-13252c6550b8","lists":[{"text":"What You'll Own","content":"\nBe the 'voice of the customer' and provide internal feedback to maximize customer value and retention.\nSchedule and prepare Executive Business Reviews for customers, with the top priority of increasing customer adoption and proving Return on Investment that leads to renewals/expansion.\nMaintain an understanding of our product and roadmap, so you can guide customers to success and continue to promote up their Adoption Score.\nEducate customers on the most relevant features of their specific requirements.\nUnderstand your customer's industry trends, challenges with digital adoption, and current and potential use cases for WalkMe.\nEstablish and develop strategic, trusted advisor relationships at the highest relevant levels (Decision Makers, Champions, Economic Buyers) by guiding the customer on best practice usage of the platform to help manage risk and meet/exceed their goals.\nWork with the internal Account team and Customer to develop a Success Plan outlining how WalkMe addresses their immediate/future needs (including metrics for success).\nMonitor customer health to reach out to customers before risks escalate and identify remediation options.\nPartner with WalkMe Account Team (Renewal Managers, Account Executives, Services, Technical Account Managers) to ensure that customers renew and expand.\n"},{"text":"What You'll Need to Succeed","content":"\n5+ years of customer advocacy and engagement experience in Enterprise SaaS customer success, account management, or post-sales relationship management working with Fortune 1000 companies and their executives.\nExperience managing a quarterly retention and growth quota.\nYou've maintained a book of Enterprise customer accounts (4000+ Employees).\nIncrease customer satisfaction, adoption, and retention applying to a technical product.\nHigh competency in sales discovery methodologies and an ability to run Return on Investment discussions and have some experience in an enterprise solution sales environment, having partnered with account executives to develop and close sales opportunities.\nS/4HANA experience is a must\nFluent in both English and French is a must\n"},{"text":"What Sets Us Apart","content":"\nAt WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.\nHybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.\nSupportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.\nProfessional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.\nStay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.\nWalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.\nWalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.\nWalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.\nRobust Retirement Contributions: Ask HR about the specific offerings for your region!\nSAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.\n"}],"text":"Senior Customer Success Manager - French Speaking","country":"GB","workplaceType":"hybrid","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"\n
We’re looking for a French speaking Customer Success Manager, Commercially adept but with a technical curiosity in the Product and what it can do for our Customers, to help take digital adoption and WalkMe to the next level.
\n
\n
As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success.
\n
","descriptionBodyPlain":"We’re looking for aFrench speaking Customer Success Manager, Commercially adept but with a technical curiosity in the Product and what it can do for our Customers, to help take digital adoption and WalkMe to the next level.\n \nAs a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success.\n \n","hostedUrl":"https://jobs.lever.co/walkme/4f34a9f8-b991-417b-8e20-13252c6550b8","applyUrl":"https://jobs.lever.co/walkme/4f34a9f8-b991-417b-8e20-13252c6550b8/apply"},{"additionalPlain":"Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.\n\n\nAt WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Sales","location":"Sydney","team":"Sales Int","allLocations":["Sydney"]},"createdAt":1787769187104,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nAs a Senior Partner Solution Advisor, you will report to the Director of Global Partner Solution Advisory. Your primary focus is building technical credibility and revenue capability across WalkMe's partner ecosystem. Working alongside Partner Business Managers, you'll own the technical dimension of partner relationships — from defining joint value propositions and go-to-market strategies, to enabling partner sales teams to confidently identify, position, and close WalkMe opportunities.\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
As a Senior Partner Solution Advisor, you will report to the Director of Global Partner Solution Advisory. Your primary focus is building technical credibility and revenue capability across WalkMe's partner ecosystem. Working alongside Partner Business Managers, you'll own the technical dimension of partner relationships — from defining joint value propositions and go-to-market strategies, to enabling partner sales teams to confidently identify, position, and close WalkMe opportunities.
","id":"3ff0c9af-6dff-4596-b222-b3bf95416356","lists":[{"text":"What You'll Own","content":"\nWork with Partner Business Managers to develop and execute strategic plans that build partner revenue capability and accelerate WalkMe adoption across the partner's customer base\n\nDefine joint value propositions, go-to-market strategies, and presales methodologies with partner teams that deliver measurable outcomes for their customers
\n\n\nBuild and manage trusted technical relationships with key partner stakeholders, deepening WalkMe's presence within partner programs over time
\n\n\nDesign and deliver tailored WalkMe demonstrations and POCs aligned to the use cases and outcomes most valued by the partner and their end customers
\n\n\nEnable, train, and motivate partner sales and technical teams throughout the life of the partnership, acting as a respected and reliable advisor
\n\n\nParticipate in demand generation activities including industry events, innovation days, partner summits, and joint go-to-market programs
\n\n"},{"text":"What You Need to Succeed","content":"\n5+ years in a presales, solution consulting, or partner-facing technical role\n\nDemonstrated experience working within a channel or partner ecosystem (VAR, GSI, ISV, or technology alliance)
\n\n\nProven ability to enable and activate partner sales teams, not just end customers
\n\n\nExpertise in designing and delivering tailored demonstrations and POCs that connect technical capabilities to business outcomes
\n\n\nAbility to engage effectively across all levels — from partner SEs and AEs to C-suite executives
\n\n\nDeep understanding of enterprise software and how to build a business case for technology investment
\n\n\nSelf-motivated with the ability to manage multiple partner relationships simultaneously
\n\n\nFamiliarity with digital adoption, change management, or enterprise productivity technologies preferred
\n\n\nWillingness to travel up to 50% to partner and customer sites
\n\n"},{"text":"What Sets Us Apart","content":"\nAt WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.\nHybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.\nSupportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.\nProfessional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.\nStay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.\nWalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.\nWalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.\nWalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.\nRobust Retirement Contributions: Ask HR about the specific offerings for your region!\nSAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.\n"}],"text":"Senior Partner Solution Advisor","country":"AU","workplaceType":"hybrid","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"As a Senior Partner Solution Advisor, you will report to the Director of Global Partner Solution Advisory. Your primary focus is building technical credibility and revenue capability across WalkMe's partner ecosystem. Working alongside Partner Business Managers, you'll own the technical dimension of partner relationships — from defining joint value propositions and go-to-market strategies, to enabling partner sales teams to confidently identify, position, and close WalkMe opportunities.
","descriptionBodyPlain":"As a Senior Partner Solution Advisor, you will report to the Director of Global Partner Solution Advisory. Your primary focus is building technical credibility and revenue capability across WalkMe's partner ecosystem. Working alongside Partner Business Managers, you'll own the technical dimension of partner relationships — from defining joint value propositions and go-to-market strategies, to enabling partner sales teams to confidently identify, position, and close WalkMe opportunities.\n","hostedUrl":"https://jobs.lever.co/walkme/3ff0c9af-6dff-4596-b222-b3bf95416356","applyUrl":"https://jobs.lever.co/walkme/3ff0c9af-6dff-4596-b222-b3bf95416356/apply"},{"additionalPlain":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Customer Success Group","location":"Tokyo","team":"Professional Services","allLocations":["Tokyo"]},"createdAt":1780034190710,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nThe Professional Services Consultant is an important role at WalkMe as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms. The ideal candidate is passionate about technology, solutioning, and customer success. You will report to Senior Manager, Professional Service Consultant. \n \nプロフェッショナルサービスコンサルタントは、お客様への製品導入を担うWalkMeにおける重要な役割です。私たちは、複数のウェブサイトやプラットフォーム全体でユーザーエクスペリエンスを向上させるソリューションを設計・構築するため、お客様と連携する情熱的で意欲的なチームメンバーを求めています。技術、ソリューション構築、そしてお客様の成功に情熱を注ぐ候補者が理想的です。東京オフィスのSenior Manager, Professional Service Consultantにレポートします。\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
\n
The Professional Services Consultant is an important role at WalkMe as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms. The ideal candidate is passionate about technology, solutioning, and customer success. You will report to Senior Manager, Professional Service Consultant.
\n
\n
プロフェッショナルサービスコンサルタントは、お客様への製品導入を担うWalkMeにおける重要な役割です。私たちは、複数のウェブサイトやプラットフォーム全体でユーザーエクスペリエンスを向上させるソリューションを設計・構築するため、お客様と連携する情熱的で意欲的なチームメンバーを求めています。技術、ソリューション構築、そしてお客様の成功に情熱を注ぐ候補者が理想的です。東京オフィスのSenior Manager, Professional Service Consultantにレポートします。
\n
\n
\n- \n
WalkMe Implementation: Design, build, and implement interactive experiences for our customers to enhance their end-user onboarding experience, accelerate feature adoption, and drive business impact.
\n \n- \n
Consultation: Work closely with customer application owners to understand their business objectives, pain points, and end-user needs. Provide expert advice and recommend WalkMe solutions that align with their goals and improve user experiences.
\n \n- \n
Project Management: Lead end-to-end WalkMe projects, collaborating with customers, internal stakeholders, and the development team to ensure successful delivery within scope, timeline, and budget. Effectively manage project risks and provide regular status updates to all involved parties.
\n \n- \n
Training and Enablement: Conduct training sessions for customers on WalkMe best practices, ensuring they can make the most of the product and effectively utilize its features to enhance their applications.
\n \n- \n
Troubleshooting: Identify and resolve any issues related to WalkMe implementation, ensuring smooth functionality across different platforms and devices.
\n \n- \n
Collaboration: Foster strong cross-functional collaboration with UX/UI designers, developers, customer success teams, and other stakeholders.
\n \n- \n
Continuous Learning: Stay updated with the latest trends and advancements in WalkMe and digital adoption technologies.
\n \n- \n
Consultative Sales Mindset: Ability to identify expansion opportunities where WalkMe could solve problems in other departments or applications within the customer's organization.Solution Architecture & Mapping: Translate complex business processes into logical WalkMe solutions with high technical integrity; ensuring every build is architecturally sound, aligned with business KPIs, and designed for a frictionless end user journey that accelerates digital adoption.
\n \n- \n
WalkMe導入： お客様のエンドユーザーのオンボーディング体験を強化し、機能の採用を促進し、ビジネスへの影響を駆動するために、対話型のエクスペリエンスを設計、構築、導入します。
\n \n- \n
コンサルテーション： お客様のアプリケーションオーナーと密接に連携し、ビジネス目標、課題、エンドユーザーのニーズを理解します。専門的なアドバイスを提供し、彼らの目標に合致しユーザーエクスペリエンスを向上させるWalkMeソリューションを推奨します。
\n \n- \n
プロジェクト管理： WalkMeプロジェクトをエンドツーエンドで主導し、お客様、社内関係者、開発チームと協力して、スコープ、タイムライン、予算内で確実に成功裏に納品します。プロジェクトリスクを効果的に管理し、関係者全員に定期的な進捗状況の更新を提供します。
\n \n- \n
トレーニングとイネーブルメント： お客様に対しWalkMeのベストプラクティスに関するトレーニングセッションを実施し、製品を最大限に活用し、その機能を効果的に使用してアプリケーションを強化できるようにします。
\n \n- \n
トラブルシューティング： WalkMe導入に関連するあらゆる問題を特定・解決し、異なるプラットフォームやデバイス全体でスムーズな機能性を確保します。
\n \n- \n
協働体制の構築： UX/UIデザイナー、開発者、カスタマーサクセスチーム、その他のステークホルダーとの間で強力な部門横断的な連携を促進します。
\n \n- \n
継続的な学習： WalkMeおよびデジタルアダプション技術における最新のトレンドと進歩を常に把握します。
\n \n- \n
コンサルタティブな営業マインド： WalkMeがお客様組織内の他の部門やアプリケーションで問題を解決できる拡張機会を特定する能力。
\n \n- \n
ソリューションアーキテクチャとマッピング： 複雑なビジネスプロセスを、高い技術的整合性を持つ論理的なWalkMeソリューションに変換します。構築された全てのものが、アーキテクチャとして健全であり、ビジネスKPIに合致し、デジタルアダプションを加速させる摩擦のないエンドユーザー体験のために設計されていることを保証します。
\n \n\n
\n
\n- \n
Previous experience with the WalkMe platform or other similar user guidance and onboarding tools is a plus.
\n \n- \n
Strong understanding of user behavior and how to improve user engagement through WalkMe.
\n \n- \n
Familiarity with HTML, CSS to customize and integrate WalkMe elements into web applications.
\n \n- \n
Analytical mindset, capable of interpreting data to make data-driven decisions and optimize WalkMe implementations.
\n \n- \n
Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
\n \n- \n
Attention to detail, ensuring WalkMe elements are visually appealing, user-friendly, and aligned with our brand guidelines.
\n \n- \n
Problem-solving skills, capable of troubleshooting and resolving issues related to WalkMe implementations.
\n \n- \n
Experience in project management, demonstrating the ability to coordinate tasks effectively within timeline and resources.
\n \n- \n
Experience working in an agile development environment is a plus.
\n \n- \n
3+ years of experience in Professional Services, Implementation Consulting, or Customer Success.
\n \n- \n
3+ years of SaaS experience.
\n \n- \n
Native level Japanese and Beginner Business proficiency (reading and writing)
\n \n- \n
Come to the Tokyo office 3 times in a week
\n \n- \n
WalkMeプラットフォームまたは他の類似のユーザーガイダンスおよびオンボーディングツールに関する実務経験があれば尚可。
\n \n- \n
ユーザーの行動と、WalkMeを通じてユーザーエンゲージメントを向上させる方法について深い理解があること。
\n \n- \n
WalkMe要素をウェブアプリケーションにカスタマイズおよび統合するためのHTML、CSSの知識。
\n \n- \n
分析的思考能力を持ち、データを解釈してデータ駆動型の意思決定を行い、WalkMeの導入を最適化できること。
\n \n- \n
優れたコミュニケーション能力と協調性を持ち、チーム環境で効果的に働けること。
\n \n- \n
細部への注意を払い、WalkMeの要素が視覚的に魅力的で、ユーザーフレンドリーであり、当社のブランドガイドラインに合致していることを保証できること。
\n \n- \n
問題解決能力を持ち、WalkMe導入に関連する問題をトラブルシューティングおよび解決できること。
\n \n- \n
プロジェクト管理の経験があり、タイムラインとリソース内でタスクを効果的に調整する能力を示すこと。
\n \n- \n
アジャイル開発環境での実務経験があれば尚可。
\n \n- \n
プロフェッショナルサービス、導入コンサルティング、またはカスタマーサクセスにおいて3年以上の経験。
\n \n- \n
SaaS関連の経験3年以上。
\n \n- \n
ネイティブレベルの日本語力と、ビジネス初級レベル（読み書き）の英語力
\n \n- \n
東京オフィスに週3回出社可能なこと
\n \n\n
Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"\n
The Professional Services Consultant is an important role at WalkMe as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms. The ideal candidate is passionate about technology, solutioning, and customer success. You will report to Senior Manager, Professional Service Consultant.
\n
\n
プロフェッショナルサービスコンサルタントは、お客様への製品導入を担うWalkMeにおける重要な役割です。私たちは、複数のウェブサイトやプラットフォーム全体でユーザーエクスペリエンスを向上させるソリューションを設計・構築するため、お客様と連携する情熱的で意欲的なチームメンバーを求めています。技術、ソリューション構築、そしてお客様の成功に情熱を注ぐ候補者が理想的です。東京オフィスのSenior Manager, Professional Service Consultantにレポートします。
\n
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Customer Success Group","location":"Berlin","team":"Professional Services","allLocations":["Berlin"]},"createdAt":1782737631485,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nThe Senior Professional Services Consultant is one of the most impactful roles at WalkMe. You will own the end-to-end implementation of our digital adoption platform for some of the world most complex and high-stakes organisations — including global defence and government primes, where getting user adoption right isn't just a product metric, it's mission-critical.\nYou'll partner directly with customers to design and build solutions that drive meaningful change in how enterprise users, from commercial software teams to defence programme offices interact with complex platforms. You'll report to the Director of Professional Services, EMEA.\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
The Senior Professional Services Consultant is one of the most impactful roles at WalkMe. You will own the end-to-end implementation of our digital adoption platform for some of the world most complex and high-stakes organisations — including global defence and government primes, where getting user adoption right isn't just a product metric, it's mission-critical.
You'll partner directly with customers to design and build solutions that drive meaningful change in how enterprise users, from commercial software teams to defence programme offices interact with complex platforms. You'll report to the Director of Professional Services, EMEA.
","id":"5ecae2cb-ae14-4dfd-b664-d8d9ab6ba13a","lists":[{"text":"What You'll Own","content":"\nWalkMe Implementation: Design, build, and implement interactive experiences for our customers to drive business impact, such as enhancing their end-user onboarding experience and accelerating feature adoption.\nConsultation: Work closely with customer application owners to understand their business objectives, pain points, and end-user needs. Provide expert advice and recommend WalkMe solutions that align with their goals and improve user experiences.\nProject Management: Lead end-to-end WalkMe projects, collaborating with customers, internal stakeholders, and the development team to ensure successful delivery within scope, timeline, and budget.\nData Analysis: Monitor and analyze WalkMe usage data and user feedback to identify opportunities for optimization and improvement. Constantly strive to increase WalkMe's effectiveness and user engagement.\nKnowledge Transfer: Conduct training sessions for customers on WalkMe best practices, ensuring they can make the most of the product and effectively utilize its features to enhance their applications.\nTroubleshooting: Identify and resolve any issues related to WalkMe implementation, ensuring smooth functionality across different platforms and devices.\nCollaboration: Foster strong cross-functional collaboration with UX/UI designers, developers, customer success teams, and other stakeholders.\n"},{"text":"What You'll Need to Succeed","content":"\nStrong understanding of user behaviour and how to improve user engagement through WalkMe.\nFamiliarity with HTML, CSS, and JavaScript to customise and integrate WalkMe elements into web applications.\nAnalytical mindset, capable of interpreting data to make data-driven decisions and optimise WalkMe implementations.\nAttention to detail, ensuring WalkMe elements are visually appealing, user-friendly, and aligned with our brand guidelines.\nProblem-solving skills, capable of troubleshooting and resolving issues related to WalkMe implementations.\nExperience working in an agile development environment is a plus.\n5+ years of experience in Professional Services, Implementation Consulting, or Customer Success.\n3+ years of SaaS experience.\nBachelor's degree in a relevant field preferred.\n"},{"text":"What Sets Us Apart","content":"\nAt WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.\nHybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.\nSupportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.\nProfessional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.\nStay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.\nWalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.\nWalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.\nWalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.\nRobust Retirement Contributions: Ask HR about the specific offerings for your region!\nSAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.\n"}],"text":"Senior Professional Services Consultant","country":"DE","workplaceType":"hybrid","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"The Senior Professional Services Consultant is one of the most impactful roles at WalkMe. You will own the end-to-end implementation of our digital adoption platform for some of the world most complex and high-stakes organisations — including global defence and government primes, where getting user adoption right isn't just a product metric, it's mission-critical.
You'll partner directly with customers to design and build solutions that drive meaningful change in how enterprise users, from commercial software teams to defence programme offices interact with complex platforms. You'll report to the Director of Professional Services, EMEA.
","descriptionBodyPlain":"The Senior Professional Services Consultant is one of the most impactful roles at WalkMe. You will own the end-to-end implementation of our digital adoption platform for some of the world most complex and high-stakes organisations — including global defence and government primes, where getting user adoption right isn't just a product metric, it's mission-critical.\nYou'll partner directly with customers to design and build solutions that drive meaningful change in how enterprise users, from commercial software teams to defence programme offices interact with complex platforms. You'll report to the Director of Professional Services, EMEA.\n","hostedUrl":"https://jobs.lever.co/walkme/5ecae2cb-ae14-4dfd-b664-d8d9ab6ba13a","applyUrl":"https://jobs.lever.co/walkme/5ecae2cb-ae14-4dfd-b664-d8d9ab6ba13a/apply"},{"additionalPlain":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"R&D","location":"Tel Aviv","team":"RND","allLocations":["Tel Aviv"]},"createdAt":1787646665194,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nWalkMe is looking for a Software Developer to join our Big Data and Analytics department.\nOur Big Data Platform delivers the foundational, high-performance data infrastructure that powers dashboards, APIs and contextual insights for both customer facing and internal products. \nAs a developer on the Big Data Platform, you will be a part of the outstanding group that builds WalkMe's intelligent data infrastructure, directly powering context-aware AI models and autonomous workflow automation. We are looking for people who look at engineering differently—people who are passionate about scaling AI-ready data layers, optimizing real-time context streaming, and leading the smart platform solutions they envision. If you are passionate about developing a cutting-edge data foundation that drives conversational AI execution across enterprise applications, making a massive impact, and striving to work with the industry’s best talent—WalkMe is where you want to be!\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
\n
WalkMe is looking for a Software Developer to join our Big Data and Analytics department.
\n
Our Big Data Platform delivers the foundational, high-performance data infrastructure that powers dashboards, APIs and contextual insights for both customer facing and internal products.
\n
As a developer on the Big Data Platform, you will be a part of the outstanding group that builds WalkMe's intelligent data infrastructure, directly powering context-aware AI models and autonomous workflow automation. We are looking for people who look at engineering differently—people who are passionate about scaling AI-ready data layers, optimizing real-time context streaming, and leading the smart platform solutions they envision. If you are passionate about developing a cutting-edge data foundation that drives conversational AI execution across enterprise applications, making a massive impact, and striving to work with the industry’s best talent—WalkMe is where you want to be!
\n
\n\n
\nEnd to end development of features and systems that are used daily by key stakeholders, both internally and externally
\n\n
\nA technical focal point for software development best practices and design of main components, services and systems.
\n\n
\nExplore, implement, and introduce cutting-edge technologies and innovative ideas.
\n\n\n
B.Sc. in CS/EE from a leading university OR army experience - a must.
\n\n\n6+ years of professional software development experience, with JavaScript and web technologies.
\n\n\n3+ years of experience of server-side development with Node.js.
\n\nExperience working with React/Angular/Vue.\n\nExperience in designing and developing large distributed systems and microservices architecture.
\n\n\nExperience working with Kubernetes - advantage.
\n\n\nExperience working on AI/ML-driven products - advantage.
\n\n"}],"text":"Senior Software Engineer - Big Data Platform","country":"IL","workplaceType":"hybrid","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"\n
WalkMe is looking for a Software Developer to join our Big Data and Analytics department.
\n
Our Big Data Platform delivers the foundational, high-performance data infrastructure that powers dashboards, APIs and contextual insights for both customer facing and internal products.
\n
As a developer on the Big Data Platform, you will be a part of the outstanding group that builds WalkMe's intelligent data infrastructure, directly powering context-aware AI models and autonomous workflow automation. We are looking for people who look at engineering differently—people who are passionate about scaling AI-ready data layers, optimizing real-time context streaming, and leading the smart platform solutions they envision. If you are passionate about developing a cutting-edge data foundation that drives conversational AI execution across enterprise applications, making a massive impact, and striving to work with the industry’s best talent—WalkMe is where you want to be!
\n
We win with Inclusion
\nSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
\n
\nSAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
\n
\nAI Usage in the Recruitment Process
\n","categories":{"commitment":"Full-time","department":"Sales","location":"London","team":"Sales Int","allLocations":["London"]},"createdAt":1793802920238,"descriptionPlain":"WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nThis role is with SAP, supporting WalkMe.\n\n\nAs a Solution Advisor at WalkMe an SAP Company, you will act as the conduit between Sales and Delivery to translate customers' business vision and strategy into solutions and guide the technology evaluation part of the sales process. You will work with our most strategic clients, develop strong technical relationships with stakeholders, and express the value of WalkMe's products and solutions in meeting their needs. You will drive technical relationships throughout the evaluation and support sales opportunities. This role reports to the VP of Solution Advisory\n","description":"WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nThis role is with SAP, supporting WalkMe.
\n
As a Solution Advisor at WalkMe an SAP Company, you will act as the conduit between Sales and Delivery to translate customers' business vision and strategy into solutions and guide the technology evaluation part of the sales process. You will work with our most strategic clients, develop strong technical relationships with stakeholders, and express the value of WalkMe's products and solutions in meeting their needs. You will drive technical relationships throughout the evaluation and support sales opportunities. This role reports to the VP of Solution Advisory
\n
\n\n
\nSupport the Account Executive during customer evaluations: answer technical questions, troubleshoot development/configuration issues, and manage escalations to Support and Engineering.
\n\n
\nPlan and execute discovery strategies; ask leading questions to uncover business problems tied to revenue, cost, and risk.
\n\n
\nCreate and deliver innovative solution demonstrations (on-site and remote); collaborate on and present custom demos to support the sales cycle.
\n\n
\nScope, install, configure, and troubleshoot solutions; define success criteria and manage technical Proofs of Values (POVs) on-site and off-site.
\n\n
\nWhiteboard business concepts and technical architectures; communicate WalkMe’s value in both business and technical terms.
\n\n
\nDeliver executive-level value pitches and lead deep-dive technical discussions with IT and development teams.
\n\n
\nProvide clear technical specifications, requirements, and solution documentation to support proposed approaches.
\n\n
\nCollaborate closely with customers and internal teams to understand technology needs and architect solutions; act as a valued resource early and often in the decision process.
\n\n
\nAggregate feedback from customer meetings and relay insights to Product Management and Engineering to influence roadmap and enhancements.
\n\n
\nSpeak at field events to technical and non-technical audiences; contribute blogs and demo-inspired webinars to promote product knowledge.
\n\n
\nWork in a team, share knowledge and best practices, and operate independently when required.
\n\n
\nTravel may be required.
\n\n\n
\n\n
\nMinimum of 8 years of experience in SaaS working with enterprise customers in roles such as technical pre-sales, Solution Advisor, Sales Engineer, or post-sale functional/technical consultant (or equivalent).
\n\n
\nStrong practical experience and achievements with enterprise software products or services; Service Management and/or integration experience strongly preferred.
\n\n
\nProven ability to assess requirements, identify business problems, and design/demonstrate solutions that drive outcomes.
\n\n
\nDemonstrated ability to deliver compelling presentations and confidently engage in public speaking to diverse audiences, including clients, stakeholders, and internal teams.
\n\n
\nAbility to examine, interpret, and articulate complex technical information to audiences of varying technical depth.
\n\n
\nExperience building and presenting demo environments for audiences from engineers to C-level executives.
\n\n
\nExperience with SAP products and CRM systems such as Salesforce (SFDC) preferred.
\n\n
\nBoth direct and digital sales activity experience is a plus.
\n\n
\nExcellent verbal and written communication skills, with the ability to convey technical and non-technical ideas across mediums.
\n\n
\nAbility to self-learn new technologies quickly and comfortably discuss new tools and trends.
\n\n
\nIntelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude.
\n\n
\nAdaptable to change in a fast-moving environment; strong team-player mindset and positive attitude.
\n\n
\nBachelor’s degree in an IT, business, or sales-related field, or equivalent experience.
\n\n
\nDeep understanding of enterprise technologies and business context.
\n\n\n
WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nThis role is with SAP, supporting WalkMe.
","openingPlain":"WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nThis role is with SAP, supporting WalkMe.\n","descriptionBody":"\n
As a Solution Advisor at WalkMe an SAP Company, you will act as the conduit between Sales and Delivery to translate customers' business vision and strategy into solutions and guide the technology evaluation part of the sales process. You will work with our most strategic clients, develop strong technical relationships with stakeholders, and express the value of WalkMe's products and solutions in meeting their needs. You will drive technical relationships throughout the evaluation and support sales opportunities. This role reports to the VP of Solution Advisory
\n
Our job titles may span more than one career level. The OTE for this role is between $450,000 and $490,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Sales","location":"San Francisco","team":"Sales USA","allLocations":["San Francisco","Raleigh","New York City","Austin"]},"createdAt":1793378143591,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nAs the Senior Vice President of Global Solution Advisory at WalkMe, an SAP Company, you will lead our worldwide Solution Advisory organization, encompassing Presales, Demo Engineering, Enterprise Architecture, and serving as the primary technical partner to Global Sales. \nOperating at the intersection of WalkMe and the wider SAP ecosystem, you will lead through executive presence, matrixed collaboration, and ecosystem influence. You will align GTM strategy with SAP Market Units, Global Strategic Service Partners (GSSPs/GSIs), and Product Engineering. You will partner with Customer Success for ongoing customer adoption and renewals.\n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
\n
As the Senior Vice President of Global Solution Advisory at WalkMe, an SAP Company, you will lead our worldwide Solution Advisory organization, encompassing Presales, Demo Engineering, Enterprise Architecture, and serving as the primary technical partner to Global Sales.
\n
Operating at the intersection of WalkMe and the wider SAP ecosystem, you will lead through executive presence, matrixed collaboration, and ecosystem influence. You will align GTM strategy with SAP Market Units, Global Strategic Service Partners (GSSPs/GSIs), and Product Engineering. You will partner with Customer Success for ongoing customer adoption and renewals.
\n
Global Technical Leadership: Drive the scale and strategic vision of a global advisory organization, instilling operational rigor, continuous talent development, and uncompromising technical standards across all regions.
\n\n\nSAP Ecosystem & GTM Convergence: Act as the executive presales liaison to SAP leadership. Deeply embed WalkMe's value proposition into SAP’s primary growth motions (RISE with SAP, S/4HANA migrations, Clean Core strategy, and Business Technology Platform/Joule AI architectures).
\n\n\nPresales Center of Excellence & Operations: Establish a centralized Presales CoE to standardize demo engineering, POC governance, RFP automation, and the use of internal AI productivity tools. Oversee headcount modeling, SA-to-AE ratios, and resource allocation across global theaters.
\n\n\nExecutive Deal Sponsorship: Serve as the executive technical sponsor on top-tier global deals, building peer-to-peer relationships with customer CIOs, CTOs, and Enterprise Architecture Boards.
\n\n\nPresales-to-Delivery Handshake: Enforce rigorous technical qualification and Architectural Solution Design (ASD) standards, ensuring technical scoping seamlessly bridges into Professional Services, SAP Customer Success, and long-term value realization.
\n\n\nProduct & Engineering Closed-Loop Governance: Formalize field feedback channels to provide Product Management and Engineering with structured, data-backed intelligence on enterprise customer requirements, competitor movements, and platform integration gaps.
\n\n"},{"text":"What You Need to Succeed","content":"\n\nExperience: 10+ years of enterprise software presales experience, including 8+ years leading multi-tiered, global presales organizations at scale.
\n\n\nEcosystem Command: Demonstrated mastery navigating and influencing within large, matrixed enterprise software ecosystems (direct SAP ecosystem or hyperscaler partner experience preferred).
\n\n\nArchitectural Fluency: Strong architectural command of enterprise cloud software, application lifecycle management, modern integration architectures, and enterprise AI frameworks.
\n\n\nOperational & Methodological Rigor: Deep familiarity with structured enterprise sales and presales methodologies (e.g., MEDDPICC, Technical Win, Value Engineering frameworks). Ability to drive operational change at scale, with a focus on AI productivity.
\n\n\nExecutive Presence: Proven ability to command the room with C-suite executives (CIO/CTO/CDO) and effectively advocate for the business at the board/executive committee level.
\n\n\nPeople-First Leadership: A track record of developing senior leaders, recruiting top-tier diverse technical talent, and maintaining high team retention.
\n\n"},{"text":"What Sets Us Apart","content":"\nAt WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.\nHybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.\nSupportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.\nProfessional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.\nStay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.\nWalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.\nWalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.\nWalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.\nRobust Retirement Contributions: Ask HR about the specific offerings for your region!\nSAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.\n"}],"text":"Senior Vice President, Global Solution Advisory","country":"US","workplaceType":"hybrid","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"\n
As the Senior Vice President of Global Solution Advisory at WalkMe, an SAP Company, you will lead our worldwide Solution Advisory organization, encompassing Presales, Demo Engineering, Enterprise Architecture, and serving as the primary technical partner to Global Sales.
\n
Operating at the intersection of WalkMe and the wider SAP ecosystem, you will lead through executive presence, matrixed collaboration, and ecosystem influence. You will align GTM strategy with SAP Market Units, Global Strategic Service Partners (GSSPs/GSIs), and Product Engineering. You will partner with Customer Success for ongoing customer adoption and renewals.
\n
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"R&D","location":"Tel Aviv","team":"RND","allLocations":["Tel Aviv"]},"createdAt":1784713141154,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nWe are developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users.\nOur proprietary AI-based technology is bringing the world’s leading digital adoption platform to the next level by understanding and interacting in real time with graphical user interfaces at a human level. \nOur Architecture Comando Team is looking for Software Engineers who are passionate about leading technology to the extreme. \n \n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
We are developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users.
\nOur proprietary AI-based technology is bringing the world’s leading digital adoption platform to the next level by understanding and interacting in real time with graphical user interfaces at a human level.
\nOur Architecture Comando Team is looking for Software Engineers who are passionate about leading technology to the extreme.
\n
","id":"36d967b4-facf-4128-b841-810ccce2e572","lists":[{"text":"What You'll Own:","content":"\nDesigning, developing, testing, deploying, and maintaining web applications using modern front-end and back-end technologies, including Node.js, React, TypeScript, JavaScript, and Python.\nLeveraging AI-powered development tools such as Claude Code to accelerate development workflows, automate repetitive tasks, and improve code quality.\nLeading server-side development using microservices architecture to ensure scalable and robust application performance.\nDriving the design and implementation of micro frontend architecture, leveraging the industry's latest trends.\nMentoring junior and mid-level engineers through code reviews, pair programming, and technical guidance.\nCollaborating with cross-functional teams, including product managers, designers, and other developers, to define technical direction and deliver high-quality applications.\nMaking architectural decisions and championing engineering best practices across the team.\nIntegrating AI and LLM capabilities into development pipelines and product features where applicable.\n"},{"text":"What You Need to Succeed:","content":"\n5+ years of professional software development experience, with JavaScript and web technologies. (Java advantage)\nProven track record as a Senior Full Stack Developer or similar role, with a strong portfolio of successful projects demonstrating technical leadership.\nDeep experience with server-side development using Node.js.\nStrong understanding and hands-on experience with web technologies, architecture, and design patterns.\nExperience using AI-assisted development tools (e.g., Claude Code, Cursor) to enhance productivity, generate and review code, and streamline engineering workflows.\nHigh standards for code quality, testing, and performance, with experience establishing these standards for a team.\nProven experience working on large-scale codebases shared by multiple teams.\nExperience working with NoSQL and Relational DBs.\nExperience working with large scale applications - advantage.\nExperience working with Cloud providers such as AWS Must.\nSolid understanding of web architecture, RESTful API design, and microservices.\nExcellent problem-solving skills, with a keen eye for detail and a strong commitment to delivering high-quality work.\nStrong communication and interpersonal skills, with the ability to influence and collaborate effectively across teams.\nExperience building or integrating LLM-powered features into production applications.\n\n"}],"text":"Software Engineer Commando Team","country":"IL","workplaceType":"hybrid","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"We are developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users.
\nOur proprietary AI-based technology is bringing the world’s leading digital adoption platform to the next level by understanding and interacting in real time with graphical user interfaces at a human level.
\nOur Architecture Comando Team is looking for Software Engineers who are passionate about leading technology to the extreme.
\n
","descriptionBodyPlain":"We are developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users.\nOur proprietary AI-based technology is bringing the world’s leading digital adoption platform to the next level by understanding and interacting in real time with graphical user interfaces at a human level. \nOur Architecture Comando Team is looking for Software Engineers who are passionate about leading technology to the extreme. \n \n","hostedUrl":"https://jobs.lever.co/walkme/36d967b4-facf-4128-b841-810ccce2e572","applyUrl":"https://jobs.lever.co/walkme/36d967b4-facf-4128-b841-810ccce2e572/apply"},{"additionalPlain":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.\n \nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.\n \nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.\n","additional":"At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Customer Success Group","location":"Tel Aviv","team":"Professional Services","allLocations":["Tel Aviv","London"]},"createdAt":1792420012644,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nAs a Technical Architect at WalkMe, you’ll sit between Solution Architecture and Account Management, helping customers deploy, integrate and get the most out of our platform. You’ll own the technical side of delivery for complex organizations: infrastructure, deployment, integration and long-term technical strategy. Your job is to make sure customers have the right foundation in place to succeed with digital adoption.\nYou’ll be both the technical expert and the quarterback, leading customers through complex deployments with confidence, clarity and care. You’ll work closely with customers to understand their environments and requirements, give hands-on guidance, and partner with Product, Engineering, Support and the Customer Success team so technical decisions line up with customer goals and our product roadmap. You’ll communicate proactively, move with urgency, and stay adaptable when things move fast or aren’t clear.\n*** Working Days - Monday to Friday \n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
\n
As a Technical Architect at WalkMe, you’ll sit between Solution Architecture and Account Management, helping customers deploy, integrate and get the most out of our platform. You’ll own the technical side of delivery for complex organizations: infrastructure, deployment, integration and long-term technical strategy. Your job is to make sure customers have the right foundation in place to succeed with digital adoption.
\n
You’ll be both the technical expert and the quarterback, leading customers through complex deployments with confidence, clarity and care. You’ll work closely with customers to understand their environments and requirements, give hands-on guidance, and partner with Product, Engineering, Support and the Customer Success team so technical decisions line up with customer goals and our product roadmap. You’ll communicate proactively, move with urgency, and stay adaptable when things move fast or aren’t clear.
\n
*** Working Days - Monday to Friday
\n
\n
\n- \n
Customer onboarding and technical readiness: Lead new customer onboarding and make sure environments are ready for deployment, including network configuration.
\n \n- \n
Deployment and integration: Deploy and integrate WalkMe into customer environments. That includes connecting identity providers, configuring browser extensions, setting up API integrations and making sure workflows run smoothly end to end.
\n \n- \n
Technical advisory: Act as the main technical advisor for your accounts. Talk through different architecture setups and their trade-offs, and give best-practice guidance on deployment, performance and reliability.
\n \n- \n
Troubleshooting and escalations: Troubleshoot deployment issues, including browser/OS compatibility and performance. Join high-severity cases as a product expert and customer advocate.
\n \n- \n
Ownership and risk management: Take full ownership of your work, push things forward, clear roadblocks, and flag risks or blockers early.
\n \n- \n
Strategic direction: Plan and advise on solutions and enhancements that support the customer’s business needs and long-term technical continuity.
\n \n- \n
Cross-functional liaison: Be the link between customers, Product, Engineering, Support and the Customer Success team. Close gaps, run the conversations and keep everyone aligned on features, technical hurdles and the roadmap.
\n \n- \n
Customer education: Help customers understand how the platform works technically, including infrastructure, privacy and security.
\n \n- \n
Documentation: Write and maintain technical documentation such as installation guides, configuration guides and troubleshooting materials.
\n \n- \n
Relationships: Build trust with customers, know them well, and speak up for them inside WalkMe.
\n \n\n*** Working Days - Monday to Friday
\n
Technical Skills
\n\n- \n
Experience with web technologies (JavaScript, HTML, CSS) and building with APIs
\n \n- \n
Knowledge of Chromium-based extension APIs and permissions
\n \n- \n
Hands-on software deployment experience across Windows, macOS and VDI, including mass deployment tools and policies
\n \n- \n
Experience with Identity and Access Management, including setting up identity provider integrations and working with SAML, OAuth, OIDC, SSO and MFA
\n \n- \n
Working understanding of SaaS architecture, cloud delivery models and IT infrastructure (servers, databases, networking, compute)
\n \n- \n
Familiarity with tools like JIRA and internal knowledge bases
\n \n\nProfessional Skills
\n\n- \n
Strong communicator who sets expectations, shares updates proactively, listens with empathy, and adjusts the message for C-level, technical and business audiences
\n \n- \n
Strong project management skills and a track record of running several deployments at once and delivering on time
\n \n- \n
Comfortable with ambiguity and able to solve open-ended problems when there’s no set process
\n \n- \n
Able to turn customer needs into technical requirements
\n \n- \n
Customer-service mindset; IT helpdesk or customer-facing technical experience is a plus
\n \n- \n
Driven and fast-moving: you follow through quickly and don’t let blockers slow you down
\n \n- \n
Collaborative: we’re one team, and we support each other
\n \n\n** Native or bilingual proficiency in German, alongside excellent written and verbal communication skills in English - a must!
\n\n
Education & Experience
\n
\n- \n
Bachelor’s degree in Computer Science, Engineering, IT or a related STEM field, or equivalent experience
\n \n- \n
Experience in the digital adoption space is preferred
\n \n
"}],"text":"Technical Architect II - German Speaking","country":"IL","workplaceType":"hybrid","opening":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"\n
As a Technical Architect at WalkMe, you’ll sit between Solution Architecture and Account Management, helping customers deploy, integrate and get the most out of our platform. You’ll own the technical side of delivery for complex organizations: infrastructure, deployment, integration and long-term technical strategy. Your job is to make sure customers have the right foundation in place to succeed with digital adoption.
\n
You’ll be both the technical expert and the quarterback, leading customers through complex deployments with confidence, clarity and care. You’ll work closely with customers to understand their environments and requirements, give hands-on guidance, and partner with Product, Engineering, Support and the Customer Success team so technical decisions line up with customer goals and our product roadmap. You’ll communicate proactively, move with urgency, and stay adaptable when things move fast or aren’t clear.
\n
*** Working Days - Monday to Friday
\n
Our job titles may span more than one career level. The starting base pay for this role is between $110,000 and $155,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, and benefits as part of our competitive total rewards package.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
\n
\nWalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
\n
\nTO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
","categories":{"commitment":"Full-time","department":"Customer Success Group","location":"Raleigh","team":"Technical Success Group","allLocations":["Raleigh","Austin"]},"createdAt":1752075914593,"descriptionPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n\n\nAs a Technical Architect at WalkMe, you’ll sit between Solution Architecture and Account Management, helping customers deploy, integrate and get the most out of our platform. You’ll own the technical side of delivery for complex organizations: infrastructure, deployment, integration and long-term technical strategy. Your job is to make sure customers have the right foundation in place to succeed with digital adoption.\nYou’ll be both the technical expert and the quarterback, leading customers through complex deployments with confidence, clarity and care. You’ll work closely with customers to understand their environments and requirements, give hands-on guidance, and partner with Product, Engineering, Support and the Customer Success team so technical decisions line up with customer goals and our product roadmap. You’ll communicate proactively, move with urgency, and stay adaptable when things move fast or aren’t clear. Spanish Fluency required. Primarily supporting Latin America accounts. \n","description":"Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
As a Technical Architect at WalkMe, you’ll sit between Solution Architecture and Account Management, helping customers deploy, integrate and get the most out of our platform. You’ll own the technical side of delivery for complex organizations: infrastructure, deployment, integration and long-term technical strategy. Your job is to make sure customers have the right foundation in place to succeed with digital adoption.
\nYou’ll be both the technical expert and the quarterback, leading customers through complex deployments with confidence, clarity and care. You’ll work closely with customers to understand their environments and requirements, give hands-on guidance, and partner with Product, Engineering, Support and the Customer Success team so technical decisions line up with customer goals and our product roadmap. You’ll communicate proactively, move with urgency, and stay adaptable when things move fast or aren’t clear. Spanish Fluency required. Primarily supporting Latin America accounts.
","id":"a79e4a66-ff66-432f-94fb-fc1b49bfa472","lists":[{"text":"What You'll Own ","content":"\n\n
\nCustomer onboarding and technical readiness: Lead new customer onboarding and make sure environments are ready for deployment, including network configuration.
\n\n
\nDeployment and integration: Deploy and integrate WalkMe into customer environments. That includes connecting identity providers, configuring browser extensions, setting up API integrations and making sure workflows run smoothly end to end.
\n\n
\nTechnical advisory: Act as the main technical advisor for your accounts. Talk through different architecture setups and their trade-offs, and give best-practice guidance on deployment, performance and reliability.
\n\n
\nTroubleshooting and escalations: Troubleshoot deployment issues, including browser/OS compatibility and performance. Join high-severity cases as a product expert and customer advocate.
\n\n
\nOwnership and risk management: Take full ownership of your work, push things forward, clear roadblocks, and flag risks or blockers early.
\n\n
\nStrategic direction: Plan and advise on solutions and enhancements that support the customer’s business needs and long-term technical continuity.
\n\n
\nCross-functional liaison: Be the link between customers, Product, Engineering, Support and the Customer Success team. Close gaps, run the conversations and keep everyone aligned on features, technical hurdles and the roadmap.
\n\n
\nCustomer education: Help customers understand how the platform works technically, including infrastructure, privacy and security.
\n\n
\nDocumentation: Write and maintain technical documentation such as installation guides, configuration guides and troubleshooting materials.
\n\n
\nRelationships: Build trust with customers, know them well, and speak up for them inside WalkMe.
\n\n\n
\n
Technical Skills
\n\n
\nExperience with web technologies (JavaScript, HTML, CSS) and building with APIs
\n\n
\nKnowledge of Chromium-based extension APIs and permissions
\n\n
\nHands-on software deployment experience across Windows, macOS and VDI, including mass deployment tools and policies
\n\n
\nExperience with Identity and Access Management, including setting up identity provider integrations and working with SAML, OAuth, OIDC, SSO and MFA
\n\n
\nWorking understanding of SaaS architecture, cloud delivery models and IT infrastructure (servers, databases, networking, compute)
\n\n
\nFamiliarity with tools like JIRA and internal knowledge bases
\n\n\n
Professional Skills
\n\n
\nStrong communicator who sets expectations, shares updates proactively, listens with empathy, and adjusts the message for C-level, technical and business audiences
\n\n
\nStrong project management skills and a track record of running several deployments at once and delivering on time
\n\n
\nComfortable with ambiguity and able to solve open-ended problems when there’s no set process
\n\n
\nAble to turn customer needs into technical requirements
\n\n
\nCustomer-service mindset; IT helpdesk or customer-facing technical experience is a plus
\n\n
\nDriven and fast-moving: you follow through quickly and don’t let blockers slow you down
\n\n
\nCollaborative: we’re one team, and we support each other
\n\n\n
Education & Experience
\n\n
\nBachelor’s degree in Computer Science, Engineering, IT or a related STEM field, or equivalent experience
\n\n
\nExperience in the digital adoption space is preferred
\n\n\n
Industry leader? Well, how about an industry creator?!
\n
\nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
","openingPlain":"Industry leader? Well, how about an industry creator?!\n \nWalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\n","descriptionBody":"As a Technical Architect at WalkMe, you’ll sit between Solution Architecture and Account Management, helping customers deploy, integrate and get the most out of our platform. You’ll own the technical side of delivery for complex organizations: infrastructure, deployment, integration and long-term technical strategy. Your job is to make sure customers have the right foundation in place to succeed with digital adoption.
\nYou’ll be both the technical expert and the quarterback, leading customers through complex deployments with confidence, clarity and care. You’ll work closely with customers to understand their environments and requirements, give hands-on guidance, and partner with Product, Engineering, Support and the Customer Success team so technical decisions line up with customer goals and our product roadmap. You’ll communicate proactively, move with urgency, and stay adaptable when things move fast or aren’t clear. Spanish Fluency required. Primarily supporting Latin America accounts.
","descriptionBodyPlain":"As a Technical Architect at WalkMe, you’ll sit between Solution Architecture and Account Management, helping customers deploy, integrate and get the most out of our platform. You’ll own the technical side of delivery for complex organizations: infrastructure, deployment, integration and long-term technical strategy. Your job is to make sure customers have the right foundation in place to succeed with digital adoption.\nYou’ll be both the technical expert and the quarterback, leading customers through complex deployments with confidence, clarity and care. You’ll work closely with customers to understand their environments and requirements, give hands-on guidance, and partner with Product, Engineering, Support and the Customer Success team so technical decisions line up with customer goals and our product roadmap. You’ll communicate proactively, move with urgency, and stay adaptable when things move fast or aren’t clear. Spanish Fluency required. Primarily supporting Latin America accounts. \n","hostedUrl":"https://jobs.lever.co/walkme/a79e4a66-ff66-432f-94fb-fc1b49bfa472","applyUrl":"https://jobs.lever.co/walkme/a79e4a66-ff66-432f-94fb-fc1b49bfa472/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"R&D","location":"Tel Aviv","team":"RND","allLocations":["Tel Aviv"]},"createdAt":1792668278511,"descriptionPlain":"WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\nWe are seeking a Technical Solution Engineer to join our growing team. This hands-on, execution-focused role combines technical solution delivery with deep customer engagement and systems analysis. \nWorking closely with Software Engineers, Product Managers, Solution Architects, Professional Services, and Customer Success, you will translate business requirements into effective digital adoption experiences, solve complex technical challenges, and ensure the ongoing success of our enterprise customers.\n \n","description":"WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
\nWe are seeking a Technical Solution Engineer to join our growing team. This hands-on, execution-focused role combines technical solution delivery with deep customer engagement and systems analysis.
\nWorking closely with Software Engineers, Product Managers, Solution Architects, Professional Services, and Customer Success, you will translate business requirements into effective digital adoption experiences, solve complex technical challenges, and ensure the ongoing success of our enterprise customers.
\n
","id":"a1ba108a-ab97-42c5-971e-93c12f86226f","lists":[{"text":"Key Responsibilities","content":"\nImplementation & Build: Build, configure, and implement digital adoption solutions embedded within complex web applications according to defined requirements, timelines, and quality standards.\nSystem & Process Analysis: Analyze and research customer use cases, user workflows, and application processes in web systems to design scalable technical solutions.\nTechnical Troubleshooting & Monitoring: Monitor production logs in backoffice systems to proactively identify and address potential issues before they impact end-users. Serve as an internal point of escalation for Support and Technical teams to drive root-cause resolutions.\nSolution Architecture & Execution: Participate in solution design discussions, owning assigned build components end-to-end—including DOM manipulation, custom scripting, configuration, testing, and iterating based on feedback.\nQuality Assurance & Performance: Execute thorough quality assurance testing to ensure implementations scale to millions of users while meeting accessibility, responsiveness, and cross-browser/platform standards.\nCross-Functional Collaboration: Partner closely with Software Engineers, Product Managers, Customer Success, Professional Services, and Support to ensure seamless customer deliveries and share direct product feedback with R&D.\nLifecycle Maintenance: Maintain and enhance existing digital adoption implementations through application releases, platform updates, and evolving customer processes.\nInnovation & Excellence: Proactively identify innovative ways to provide customers with an outstanding product experience while advancing digital adoption capabilities.\n"},{"text":"Required Qualifications","content":"\nA B.A from a leading university - a must!\nFull professional proficiency in English (written and spoken) with the ability to communicate clearly and eloquently.\nProficiency with JavaScript, HTML, CSS, jQuery, Web Developer Tools, and DOM Manipulation.\nKnowledge and understanding of UI/UX principles.\nStrong multi-tasking skills, customer-service orientation, and the ability to quickly learn new technologies and product lines in a dynamic environment.\nCustomer service orientation.\nAbility to work independently with little direct supervision, managing assigned tasks while navigating cases of confusion or incomplete information.\nWillingness to work in a hands-on and dynamic environment with a constantly evolving product.\nExcellent communication skills.\nExceptional attention to detail and commitment to delivering reliable, scalable, high-quality solutions.\n"}],"text":"Technical Solution Engineer","country":"IL","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
\n
\nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
\nWe are seeking a Technical Solution Engineer to join our growing team. This hands-on, execution-focused role combines technical solution delivery with deep customer engagement and systems analysis.
\nWorking closely with Software Engineers, Product Managers, Solution Architects, Professional Services, and Customer Success, you will translate business requirements into effective digital adoption experiences, solve complex technical challenges, and ensure the ongoing success of our enterprise customers.
\n
","descriptionBodyPlain":"WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.\n \nSo, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!\nWe are seeking a Technical Solution Engineer to join our growing team. This hands-on, execution-focused role combines technical solution delivery with deep customer engagement and systems analysis. \nWorking closely with Software Engineers, Product Managers, Solution Architects, Professional Services, and Customer Success, you will translate business requirements into effective digital adoption experiences, solve complex technical challenges, and ensure the ongoing success of our enterprise customers.\n \n","hostedUrl":"https://jobs.lever.co/walkme/a1ba108a-ab97-42c5-971e-93c12f86226f","applyUrl":"https://jobs.lever.co/walkme/a1ba108a-ab97-42c5-971e-93c12f86226f/apply"}]