Location: Remote
Travel: 50%
The Customer Success Manager (CSM) at VOLT plays a critical role in driving customer satisfaction, retention, and growth. Acting as the internal advocate for our customers, you’ll ensure they gain maximum value from our platform—from seamless onboarding and training to proactive support and long-term success.
\nYou’ll be a trusted advisor, guiding customers through their journey with VOLT, ensuring adoption of new features, and helping them achieve their desired outcomes. By building strong relationships, you’ll reduce churn, identify expansion opportunities, and directly contribute to VOLT’s growth.
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Customer Onboarding & Training: Lead new customer onboarding, delivering engaging and effective training to ensure a smooth adoption experience.
Proactive Support & Engagement: Maintain ongoing customer relationships through check-ins, guidance, and best practices to maximize platform value.
Customer Advocacy: Serve as the voice of the customer, relaying valuable insights and feedback to internal teams to inform product improvements.
Retention & Growth: Foster long-term partnerships that drive customer satisfaction, loyalty, and account expansion. Collaborate with Sales on expansion and cross-sell opportunities.
Customer Support & Troubleshooting: Serve as Tier 1 support for customers, resolving issues and escalating complex cases to internal teams for prompt resolution.
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5+ years of experience in Customer Success, Account Management, or a related role within SaaS or technology.
Bachelor’s degree in Business Administration or related field.
Exceptional communication, presentation, and relationship-building skills, with proven ability to influence stakeholders at all levels.
Experience in a fast-paced startup environment, with adaptability to shifting priorities.
Willingness to travel 50% for customer engagements (implementation, training, and QBRs).
Location: Remote
Travel: 50%
The Customer Success Manager (CSM) at VOLT plays a critical role in driving customer satisfaction, retention, and growth. Acting as the internal advocate for our customers, you’ll ensure they gain maximum value from our platform—from seamless onboarding and training to proactive support and long-term success.
\nYou’ll be a trusted advisor, guiding customers through their journey with VOLT, ensuring adoption of new features, and helping them achieve their desired outcomes. By building strong relationships, you’ll reduce churn, identify expansion opportunities, and directly contribute to VOLT’s growth.
\n\n
\n
Customer Onboarding & Training: Lead new customer onboarding, delivering engaging and effective training to ensure a smooth adoption experience.
Proactive Support & Engagement: Maintain ongoing customer relationships through check-ins, guidance, and best practices to maximize platform value.
Customer Advocacy: Serve as the voice of the customer, relaying valuable insights and feedback to internal teams to inform product improvements.
Retention & Growth: Foster long-term partnerships that drive customer satisfaction, loyalty, and account expansion. Collaborate with Sales on expansion and cross-sell opportunities.
Customer Support & Troubleshooting: Serve as Tier 1 support for customers, resolving issues and escalating complex cases to internal teams for prompt resolution.
\n
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5+ years of experience in Customer Success, Account Management, or a related role within SaaS or technology.
Bachelor’s degree in Business Administration or related field.
Exceptional communication, presentation, and relationship-building skills, with proven ability to influence stakeholders at all levels.
Experience in a fast-paced startup environment, with adaptability to shifting priorities.
Willingness to travel 50% for customer engagements (implementation, training, and QBRs).
We are a fast-growing SaaS company delivering mission-critical technology solutions to K-12 school districts. We are hiring a Senior Sales Executive based in the TOLA region, ideally in Texas, to lead new district acquisition and expansion across Texas, Oklahoma, Louisiana, and Arkansas.
\nThis is a high-impact territory with existing momentum. The role includes:
\nActive pipeline opportunities
\nExisting district customers and reference accounts
\nEstablished champions within the region
\nPresales engineering support when needed
\nWe are looking for a highly motivated enterprise seller who understands the K-12 ecosystem, has relationships within school districts, and can independently run disciplined sales cycles using MEDDICC methodology.
\nThe right candidate will take ownership of the territory, build on the existing footprint, and drive predictable growth.
\nOwn and Grow the Territory
\nDrive new logo acquisition and expansion across Texas, Oklahoma, Louisiana, and Arkansas
\nDevelop and execute a strategic territory plan targeting school districts and education leaders
\nBuild trusted relationships with Superintendents, CIO/CTOs, Directors of Technology, and Operations/Safety leaders
\nLeverage Existing Market Momentum
\nBuild on existing pipeline opportunities already active in the territory
\nExpand relationships within districts where we already have customers and champions
\nUse reference accounts and success stories to accelerate new district adoption
\nRun Enterprise Sales Cycles
\nManage complex, multi-stakeholder deals using MEDDICC methodology
\nLead discovery, demonstrations, stakeholder alignment, and executive presentations
\nNavigate district procurement processes, RFPs, and cooperative purchasing vehicles
\nPartner Across the Organization
\nWork closely with Presales Engineers for technical validation and solution design
\nCollaborate with marketing and leadership on demand generation and pipeline development
\nRequired
\n5+ years of enterprise SaaS sales experience
\nProven success in selling technology solutions into K-12 school districts
\nExisting relationships within the TOLA K-12 ecosystem
\nExperience managing complex, multi-stakeholder enterprise deals
\nFamiliarity with K-12 buying cycles and procurement structures
\nExperience using MEDDICC or a similar enterprise sales methodology
\nPreferred
\nExperience selling SaaS, cybersecurity, IT infrastructure, or safety solutions
\nTrack record of selling into large or multi-district education systems
\nExperience owning and scaling a multi-state territory
\nA self-starter who thrives in high-ownership environments
\nHighly motivated with a strong track record of exceeding quota
\nStrategic and disciplined in enterprise sales execution
\nComfortable operating in a fast-moving startup environment
\nPassionate about improving outcomes for schools and students
\nWe are a fast-growing SaaS company delivering mission-critical technology solutions to K-12 school districts. We are hiring a Senior Sales Executive based in the TOLA region, ideally in Texas, to lead new district acquisition and expansion across Texas, Oklahoma, Louisiana, and Arkansas.
\nThis is a high-impact territory with existing momentum. The role includes:
\nActive pipeline opportunities
\nExisting district customers and reference accounts
\nEstablished champions within the region
\nPresales engineering support when needed
\nWe are looking for a highly motivated enterprise seller who understands the K-12 ecosystem, has relationships within school districts, and can independently run disciplined sales cycles using MEDDICC methodology.
\nThe right candidate will take ownership of the territory, build on the existing footprint, and drive predictable growth.
\nVOLT is building the next generation of AI perception systems for the physical world, focused on safety, security, and real-time risk detection.
\nWe are seeking a Vice President of Finance to build the financial foundation that will carry VOLT through Series B and beyond. You will own FP&A, accounting, fundraising, and finance operations, and translate strategy into plans, plans into capital, and capital into outcomes.
\nThis role reports directly to the Chief Executive Officer, with a dotted line to the Board of Directors.
\nFinancial Strategy & Leadership: Build, lead, and scale a high-performing finance and accounting function responsible for driving capital efficiency and long-term financial health. You will own VOLT’s financial operating system end-to-end.
\nFP&A and Modeling: Own the operating model, annual budget, and rolling forecast. You will be the expert in planning, reporting, and modeling financials to support strategic decision-making across the company.
\nAccounting & Compliance: Partner with Accountants to own the post-transaction financial reality — month-end close, GAAP reporting, ASC 606 revenue recognition, and tax compliance. You will ensure accuracy in financial reporting while finding efficiencies across the P&L.
\nAudit Readiness: Prepare VOLT for and lead the company through its first full external financial audit. You will stand up the controls, documentation, working papers, and reporting cadence that a public-company-track business requires.
\nFundraising & Investor Relations: Serve as the CEO’s key partner during fundraising. You will lead the operating model, KPI book, data room, and management presentation, manage diligence, and own the financial narrative for new and existing investors.
\nCross-Functional Collaboration: Act as the financial voice of the business, providing critical feedback to Product, GTM, and Engineering to influence the roadmap based on unit economics and efficiency metrics that have a clear impact on new business and retention.
\nCapital Strategy: Evaluate and execute equity, venture debt, and non-dilutive capital options, and support the CEO on any M&A activity, including diligence, valuation, modeling, and integration.
\nSystems & Operations: Own the finance tech stack — ERP, billing, expense, equity, BI — and the processes (procurement, contracting, order-to-cash) required to scale to a $50M+ ARR business.
\nExecutive Partnership: Serve as the primary financial escalation point and engage directly with the Board of Directors and executive leadership to align financial constraints with ambitious growth goals.
\nDeep Financial Expertise: Strong technical depth in corporate finance, knowledge of GAAP accounting, and SaaS metrics (ARR, NRR, GRR, CAC, magic number, Rule of 40), with the ability to navigate complex financial scenarios.
\nFundraising Experience: Proven experience leading venture financing rounds end-to-end, with a track record of successful diligence management and investor relationship building.
\nAudit Experience: You have prepared a company for and successfully led it through a meaningful external audit — including working papers, technical accounting memos, and auditor management.
\nLeadership Experience: You have led finance and accounting teams in a high-growth startup or SaaS environment, fostering a culture of transparency, ownership, and fiscal responsibility.
\nStrategic & Tactical Ability: You can define high-level financial strategy while remaining hands-on enough to dive into models, billing configurations, and contract reviews when needed.
\nCommunication Skills: You can effectively articulate complex financial concepts to a variety of audiences, from engineers to VCs and C-level executives.
\nCPA, CFA, or MBA designation.
\nExperience taking a company through a Series B → Series C / D transition.
\nExperience in safety, security, robotics, or autonomous systems markets.
\nExperience implementing or managing financial systems (ERP, billing, equity).
\nExperience standing up SOC 2, ISO 27001, or similar compliance programs.
\nPrior CFO experience or a clear path to a CFO seat.
\nBe Direct: We say what we mean and give clear, candid feedback.
\nMove Fast: We ship, learn, and decide with urgency.
\nCustomer Centric: We start and end every decision with the customer.
\nBuild the Impossible: We tackle hard problems others won’t and find a way through.
\nVOLT is building the next generation of AI perception systems for the physical world, focused on safety, security, and real-time risk detection.
\nWe are seeking a Vice President of Finance to build the financial foundation that will carry VOLT through Series B and beyond. You will own FP&A, accounting, fundraising, and finance operations, and translate strategy into plans, plans into capital, and capital into outcomes.
\nThis role reports directly to the Chief Executive Officer, with a dotted line to the Board of Directors.
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