[{"additionalPlain":"We are an Equal Opportunity Employer and strive to make hiring decisions that reflect our commitment to diversity and inclusion.\n \nCustomer Support Engineer candidates based in Dallas or Austin, TX are preferred.\n \nCompensation Range: $60,000 to $100,000 base salary; plus discretionary bonus.\n","additional":"<div><span style=\"font-size: 16px;\">We are an Equal Opportunity Employer and strive to make hiring decisions that reflect our commitment to diversity and inclusion.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Customer Support Engineer candidates based in Dallas or Austin, TX are preferred.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Compensation Range: $60,000 to $100,000 base salary; plus discretionary bonus.</span></div>","categories":{"commitment":"Full Time","department":"Customer","location":"Dallas, TX","team":"Customer Support","allLocations":["Dallas, TX"]},"createdAt":1771030046357,"descriptionPlain":"About Turvo\nTurvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers. Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (www.turvo.com).\n \nAbout this Role\nWe are seeking a highly customer-centric Customer Support Engineer who is a product expert and thrives in a fast-paced environment. In this role, you will be responsible for diagnosing and resolving complex product issues, including Sev 1 and Sev 2 incidents, while working closely with customers, engineering, product, and site reliability teams.\n \nYou will play a critical role in ensuring customer success by delivering timely resolutions, providing technical expertise, and acting as the voice of the customer to drive continuous product improvements. This position requires strong technical acumen, product knowledge, business awareness, and a passion for customer experience.\n \nCandidates based in Dallas, TX are preferred.\n","description":"<div><strong style=\"font-size: 18px;\">About Turvo</strong></div>\n<div><span style=\"font-size: 16px;\">Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers. Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (</span><a rel=\"noopener noreferrer\" href=\"http://www.turvo.com/\" style=\"font-size: 16px;\" class=\"postings-link\">www.turvo.com</a><span style=\"font-size: 16px;\">).</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 18px;\">About this Role</strong></div>\n<div><span style=\"font-size: 16px;\">We are seeking a highly customer-centric </span><strong style=\"font-size: 16px;\">Customer Support Engineer</strong><span style=\"font-size: 16px;\"> who is a product expert and thrives in a fast-paced environment. In this role, you will be responsible for diagnosing and resolving complex product issues, including Sev 1 and Sev 2 incidents, while working closely with customers, engineering, product, and site reliability teams.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will play a critical role in ensuring customer success by delivering timely resolutions, providing technical expertise, and acting as the voice of the customer to drive continuous product improvements. This position requires strong technical acumen, product knowledge, business awareness, and a passion for customer experience.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Candidates based in Dallas, TX are preferred.</span></div>","id":"95f4b57d-3354-49b8-9229-2768bc1e9ef7","lists":[{"text":"Key Responsibilities: ","content":"\n<li>Own and manage customer-reported product issues, ensuring resolution within defined Service Level Agreements (SLAs).</li>\n<li>Perform root cause analysis and coordinate with appropriate engineering teams to drive issue resolution.</li>\n<li>Diagnose and resolve product and third-party integration issues, both technical and non-technical.</li>\n<li>Investigate, document, and escalate complex or systemic issues to engineering teams.</li>\n<li>Provide on-call support coverage for Sev 1 and Sev 2 customer incidents from 8:00 AM to 8:00 PM Central Time, as part of a rotating schedule.</li>\n<li>Collaborate with product management, engineering, and site reliability engineering teams to identify recurring issues and performance improvement opportunities.</li>\n<li>Act as the “voice of the customer” by sharing insights and feedback to influence product enhancements.</li>\n<li>Create, maintain, and contribute to technical documentation and knowledge base articles for internal teams and customers.</li>\n<li>Stay current with new products and services through regular monthly releases.</li>\n<li>Work independently, making informed decisions while owning issues end-to-end.</li>\n"},{"text":"Qualifications:","content":"\n<li>3+ years of experience in fast-paced technical support, application support, or a related engineering role.</li>\n<li>Bachelor’s degree in Engineering, Computer Science, Information Technology, Computer Information Systems, or a related field (or equivalent practical experience)</li>\n<li>Strong troubleshooting skills with a proven customer-centric mindset.</li>\n<li>Hands-on experience with tools and technologies such as: Kibana, Elasticsearch, MySQL, MongoDB, Browser Developer Tools, REST APIs / OpenAPI, RabbitMQ, Java Debugging, Python Scripting</li>\n<li>Ability to work independently, manage multiple priorities, and take ownership of issues from start to finish.</li>\n<li>Willingness to work flexible hours and participate in holiday/on-call rotations to meet customer SLA requirements.</li>\n<li>Excellent written and verbal communication skills for effective interaction with customers and internal stakeholders.</li>\n<li>Proficiency with support tools, CRM systems, and remote support technologies.</li>\n<li>Adaptability to evolving industry trends and a dynamic support environment.</li>\n<li>Prior experience in supply chain or logistics industries is a plus.</li>\n"}],"text":"Customer Support Engineer","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><strong style=\"font-size: 18px;\">About Turvo</strong></div>\n<div><span style=\"font-size: 16px;\">Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo&rsquo;s customers include some of the world&rsquo;s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers. Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (</span><a class=\"postings-link\" style=\"font-size: 16px;\" href=\"http://www.turvo.com/\" target=\"_blank\" rel=\"noopener noreferrer\">www.turvo.com</a><span style=\"font-size: 16px;\">).</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 18px;\">About this Role</strong></div>\n<div><span style=\"font-size: 16px;\">We are seeking a highly customer-centric </span><strong style=\"font-size: 16px;\">Customer Support Engineer</strong><span style=\"font-size: 16px;\"> who is a product expert and thrives in a fast-paced environment. In this role, you will be responsible for diagnosing and resolving complex product issues, including Sev 1 and Sev 2 incidents, while working closely with customers, engineering, product, and site reliability teams.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will play a critical role in ensuring customer success by delivering timely resolutions, providing technical expertise, and acting as the voice of the customer to drive continuous product improvements. This position requires strong technical acumen, product knowledge, business awareness, and a passion for customer experience.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Candidates based in Dallas, TX are preferred.</span></div>","descriptionBodyPlain":"About Turvo\nTurvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers. Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (www.turvo.com).\n \nAbout this Role\nWe are seeking a highly customer-centric Customer Support Engineer who is a product expert and thrives in a fast-paced environment. In this role, you will be responsible for diagnosing and resolving complex product issues, including Sev 1 and Sev 2 incidents, while working closely with customers, engineering, product, and site reliability teams.\n \nYou will play a critical role in ensuring customer success by delivering timely resolutions, providing technical expertise, and acting as the voice of the customer to drive continuous product improvements. This position requires strong technical acumen, product knowledge, business awareness, and a passion for customer experience.\n \nCandidates based in Dallas, TX are preferred.\n","hostedUrl":"https://jobs.lever.co/turvo/95f4b57d-3354-49b8-9229-2768bc1e9ef7","applyUrl":"https://jobs.lever.co/turvo/95f4b57d-3354-49b8-9229-2768bc1e9ef7/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"Engineering","location":"Hyderabad","team":"Infrastructure","allLocations":["Hyderabad"]},"createdAt":1780642387238,"descriptionPlain":"About Turvo:\nTurvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.\n \nTurvo is based in Dallas, Texas, with offices in Hyderabad, India. (www.turvo.com).\n","description":"<div>\n<div><strong style=\"font-size: 16px;\">About Turvo:</strong></div>\n<div><span style=\"font-size: 16px;\">Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (</span><a rel=\"noopener noreferrer\" href=\"http://www.turvo.com/\" style=\"font-size: 16px;\" class=\"postings-link\">www.turvo.com</a><span style=\"font-size: 16px;\">).</span></div>\n</div>","id":"d47d27f8-24ce-4400-9897-6cd60ba98110","lists":[{"text":"Responsibilities:","content":"\n<li>2+ years in managing all infrastructure as code by defining desired state.</li>\n<li>Bachelor's degree in Computer Science, related field, or relevant experience.</li>\n<li>Crafting continuous integration and deployment pipelines.</li>\n<li>Standardizing, automating and documenting all things.</li>\n<li>Improving our build and release tooling and processes.</li>\n<li>Defining best practices for virtualisation, configuration management, source&nbsp;control, continuous integration, continuous delivery, automated testing and&nbsp;release management.</li>\n<li>Building tools for internal use to support software engineering best practices.</li>\n<li>Bringing new automation technologies to improve the velocity and quality of our<br>engineering efforts.</li>\n"},{"text":"Qualifications:","content":"<div>Knowledge and working experience in -</div>\n\n<li>1+ years in AWS</li>\n<li>2+ years in Linux</li>\n<li>1+ years in Shell Scripting</li>\n<li>1+ years in Terraform/Cloudformation</li>\n<li>1+ years in Configuration management tools (Puppet/Ansible)</li>\n"},{"text":"Good to have:","content":"<div>Knowledge or working experience in-</div>\n\n<li>Docker</li>\n<li>Jenkins</li>\n<li>Kubernetes</li>\n"}],"text":"Infrastructure Engineer","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<div><strong style=\"font-size: 16px;\">About Turvo:</strong></div>\n<div><span style=\"font-size: 16px;\">Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo&rsquo;s customers include some of the world&rsquo;s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (</span><a class=\"postings-link\" style=\"font-size: 16px;\" href=\"http://www.turvo.com/\" target=\"_blank\" rel=\"noopener noreferrer\">www.turvo.com</a><span style=\"font-size: 16px;\">).</span></div>\n</div>","descriptionBodyPlain":"About Turvo:\nTurvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.\n \nTurvo is based in Dallas, Texas, with offices in Hyderabad, India. (www.turvo.com).\n","hostedUrl":"https://jobs.lever.co/turvo/d47d27f8-24ce-4400-9897-6cd60ba98110","applyUrl":"https://jobs.lever.co/turvo/d47d27f8-24ce-4400-9897-6cd60ba98110/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"Engineering","location":"Hyderabad","team":"Platform","allLocations":["Hyderabad"]},"createdAt":1763450908666,"descriptionPlain":"About Turvo:\nTurvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.\n\nTurvo is based in Dallas, Texas, with offices in Hyderabad, India. (www.turvo.com).\n","description":"<div><b style=\"font-size: 16px;\">About Turvo:</b></div><div><span style=\"font-size: 16px;\">Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.</span></div><div><br></div><div><span style=\"font-size: 16px;\">Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (</span><a rel=\"noopener noreferrer\" class=\"postings-link\" style=\"font-size: 16px;\" href=\"http://www.turvo.com/\">www.turvo.com</a><span style=\"font-size: 16px;\">).</span></div>","id":"d16f3f0f-b769-4887-b5d4-17b865f0c2e8","lists":[{"text":"Responsibilities:","content":"<li>The Senior Software Engineer helps Turvo maintain high standards through analysis, design, development, and deployment activities.&nbsp;</li><li>Review product specifications and produce top-quality high-level/low-level technical design deliverables.</li><li>Evaluate technical solutions for feasibility and fit, at the same time provide recommendations and feedback.&nbsp;</li><li>Collaborate cross-functionally to make technical trade-offs between your group’s short term and long term business needs, and the needs of the company as a whole.&nbsp;</li><li>Work closely with Software and Quality Engineers in your peer group to implement solutions ,test, automate, and deliver high-quality features.&nbsp;</li><li>Perform thorough code-reviews and provide actionable feedback.&nbsp;</li><li>Implement automation for clean code, quality gates, and security vulnerability checks.&nbsp;</li><li>Document components and design, both in-code and on collaborative tools like Confluence.&nbsp;</li><li>Iteratively improve the underlying infrastructure and third-party libraries.</li><li>Resolve escalated customer technical inquiries.</li>"},{"text":"Qualifications:","content":"<li>Minimum 5 years of Software Engineering experience.&nbsp;</li><li>Minimum 3 years of relevant experience working on Java, Spring and SpringBoot.</li><li>Bachelor's degree in Computer Science, related field, or relevant experience.</li><li>Experience building microservice based high-performance, stable, scalable systems that have been successfully deployed in an enterprise setting.</li><li>Experience mentoring other Engineers.</li><li>Knowledge of API driven platform development &amp; Software Integration.&nbsp;</li><li>Must have expertise in relational and non-relational/NoSQL databases like MySQL, Oracle, MongoDB, ES, etc.&nbsp;</li><li>Knowledge on Agile development tools, CI/CD tools like Jenkins and Test driven development tools.</li>"},{"text":"Good to have:","content":"<li>Experience in designing, leading and shipping complex web applications.</li><li>Experience developing applications for the Supply-Chain domain.</li><li>An eye towards modern product design and minimalistic user experience.</li><li>Knowledge of cutting edge technologies such as PaaS, NoSQL, Event processing etc.&nbsp;</li><li>You proactively contribute to knowledge-sharing across the Turvo engineering community.&nbsp;</li><li>You demonstrate resilience and navigate difficult situations with composure and tact.&nbsp;</li><li>Is self-motivated and able to work independently.</li>"}],"text":"Senior Software Engineer","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 16px;\">About Turvo:</b></div><div><span style=\"font-size: 16px;\">Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.</span></div><div><br></div><div><span style=\"font-size: 16px;\">Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (</span><a href=\"http://www.turvo.com/\" style=\"font-size: 16px;\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">www.turvo.com</a><span style=\"font-size: 16px;\">).</span></div>","descriptionBodyPlain":"About Turvo:\nTurvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.\n\nTurvo is based in Dallas, Texas, with offices in Hyderabad, India. (www.turvo.com).\n","hostedUrl":"https://jobs.lever.co/turvo/d16f3f0f-b769-4887-b5d4-17b865f0c2e8","applyUrl":"https://jobs.lever.co/turvo/d16f3f0f-b769-4887-b5d4-17b865f0c2e8/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"Engineering","location":"Hyderabad","team":"Platform","allLocations":["Hyderabad"]},"createdAt":1774248146568,"descriptionPlain":"About Turvo:\nTurvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.\n \nTurvo is based in Dallas, Texas, with offices in Hyderabad, India. (www.turvo.com).\n","description":"<div>\n<div><strong style=\"font-size: 16px;\">About Turvo:</strong></div>\n<div><span style=\"font-size: 16px;\">Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (</span><a rel=\"noopener noreferrer\" href=\"http://www.turvo.com/\" style=\"font-size: 16px;\" class=\"postings-link\">www.turvo.com</a><span style=\"font-size: 16px;\">).</span></div>\n</div>","id":"ac575e7a-2978-4073-b8ce-698f5717010f","lists":[{"text":"Responsibilities:","content":"<div>\n\n<li>The Senior Software Engineer helps Turvo maintain high standards through analysis, design, development, and deployment activities.&nbsp;</li>\n<li>Review product specifications and produce top-quality high-level/low-level technical design deliverables.&nbsp;</li>\n<li>Evaluate technical solutions for feasibility and fit, at the same time provide recommendations and feedback.&nbsp;</li>\n<li>Collaborate cross-functionally to make technical trade-offs between your group’s short term and long term business needs, and the needs of the company as a whole.&nbsp;</li>\n<li>Work closely with Software and Quality Engineers in your peer group to implement solutions, test, automate, and deliver high-quality features .</li>\n<li>Perform thorough code-reviews and provide actionable feedback.&nbsp;</li>\n<li>Implement automation for clean code, quality gates, and security vulnerability checks.&nbsp;</li>\n<li>Document components and design, both in-code and on collaborative tools like Confluence.&nbsp;</li>\n<li>Iteratively improve the underlying infrastructure and third-party libraries.&nbsp;</li>\n<li>Resolve escalated customer technical inquiries.&nbsp;</li>\n\n</div>"},{"text":"Qualifications:","content":"<div>\n\n<li>Minimum 3 years of relevant experience working on Java, Spring and SpringBoot.</li>\n<li>Bachelor's degree in Computer Science, related field, or relevant experience.</li>\n<li>Experience building microservice-based high-performance, stable, scalable systems that have been successfully deployed in an enterprise setting.&nbsp;</li>\n<li>Experience mentoring other Engineers.&nbsp;</li>\n<li>Knowledge of API driven platform development &amp; Software Integration.&nbsp;</li>\n<li>Must have expertise in relational and non-relational/NoSQL databases like MySQL, Oracle, MongoDB, ES, etc.&nbsp;</li>\n<li>Knowledge on Agile development tools, CI/CD tools like Jenkins and Test driven development tools.&nbsp;</li>\n<li>Experience working with Large Language Models (LLMs) such as GPT, LLaMA, or similar, including fine-tuning and prompt engineering for enterprise use cases.</li>\n<li>Strong understanding of natural language processing (NLP) concepts such as embeddings, semantic search, and text classification.</li>\n<li>Ability to design and integrate LLM-powered solutions into microservice-based architectures, ensuring scalability and performance.</li>\n\n</div>"},{"text":"Nice to have: ","content":"<div>\n\n<li>Experience in designing, leading and shipping complex web applications.&nbsp;</li>\n<li>Experience developing applications for the Supply-Chain domain.&nbsp;</li>\n<li>An eye towards modern product design and minimalistic user experience.&nbsp;</li>\n<li>Knowledge of cutting edge technologies such as PaaS, NoSQL, Event processing etc.&nbsp;</li>\n<li>You proactively contribute to knowledge-sharing across the Turvo engineering community.&nbsp;</li>\n<li>You demonstrate resilience and navigate difficult situations with composure and tact.&nbsp;</li>\n<li>Is self-motivated and able to work independently.</li>\n<li>Experience applying LLMs to supply chain or logistics problems, such as intelligent document processing, automated customer support, or predictive insights.</li>\n<li>Knowledge of responsible AI practices, including bias detection, model evaluation, and secure handling of sensitive data.</li>\n<li>Exposure to cloud-based AI platforms (Azure OpenAI Service, AWS Bedrock, or GCP Vertex AI) for deploying and managing LLM applications.</li>\n\n</div>"}],"text":"Senior Software Engineer - AI","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<div><strong style=\"font-size: 16px;\">About Turvo:</strong></div>\n<div><span style=\"font-size: 16px;\">Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo&rsquo;s customers include some of the world&rsquo;s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (</span><a class=\"postings-link\" style=\"font-size: 16px;\" href=\"http://www.turvo.com/\" target=\"_blank\" rel=\"noopener noreferrer\">www.turvo.com</a><span style=\"font-size: 16px;\">).</span></div>\n</div>","descriptionBodyPlain":"About Turvo:\nTurvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.\n \nTurvo is based in Dallas, Texas, with offices in Hyderabad, India. (www.turvo.com).\n","hostedUrl":"https://jobs.lever.co/turvo/ac575e7a-2978-4073-b8ce-698f5717010f","applyUrl":"https://jobs.lever.co/turvo/ac575e7a-2978-4073-b8ce-698f5717010f/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"Engineering","location":"Hyderabad","team":"Quality","allLocations":["Hyderabad"]},"createdAt":1774434584075,"descriptionPlain":"About Turvo\nTurvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.\n \nTurvo is based in Dallas, Texas, with offices in Hyderabad, India. (www.turvo.com).\n","description":"<div>\n<div><strong style=\"font-size: 18px;\">About Turvo</strong></div>\n<div><span style=\"font-size: 16px;\">Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (</span><a rel=\"noopener noreferrer\" href=\"http://www.turvo.com/\" style=\"font-size: 16px;\" class=\"postings-link\">www.turvo.com</a><span style=\"font-size: 16px;\">).</span></div>\n</div>","id":"7c8aa43b-9b13-41a9-981a-492f771d240b","lists":[{"text":"Responsibilities:","content":"<div>\n\n<li>Build and maintain test automation frameworks both from scratch and existing backend and frontend systems ensuring scalability and maintainability.</li>\n<li>Design, develop, and execute automated test scripts using open-source tools and maintain test suites to validate software functionality across various layers (UI, API, Database).</li>\n<li>Create detailed, comprehensive, and well-structured test plans, test strategies, and test cases.</li>\n<li>Perform thorough regression testing, smoke testing, and sanity testing when bugs are resolved and for new releases to ensure build stability.</li>\n<li>Participate actively in code reviews and inspections to ensure the testability of code and adherence to coding standards.</li>\n<li>Integrate automated tests into CI/CD pipelines (e.g., Jenkins, GitLab CI, Azure DevOps) to enable continuous testing and delivery of software updates.</li>\n<li>Contribute to test strategy, planning efforts, and overall quality assurance by ensuring comprehensive test coverage (functional, non-functional) and enforcing testing best practices.</li>\n<li>Understand product needs and user stories to advise on and design effective testing strategies, including risk-based testing.</li>\n<li>Document components, designs, automated test cases, test plans, and test results to support knowledge sharing and transparency.</li>\n<li>Engage in various types of testing including performance, load, stress, security, and usability testing to identify performance bottlenecks and vulnerabilities.</li>\n\n</div>"},{"text":"Qualifications:","content":"<div>\n\n<li>5-8+ years of experience in automated testing, software development, or a dedicated Software Development Engineer in Test (SDET) role.</li>\n<li>A minimum of a Bachelor's degree in Computer Science (4 year program).</li>\n<li>Strong programming skills in one or more object-oriented languages - Java (Enterprise, with Spring &amp; SpringBoot), Python (with frameworks like PyTest, Robot Framework), JavaScript (Node.js), Swift, and Kotlin.</li>\n<li>Hands-on experience in test automation, including building and maintaining automation frameworks for:</li>\n<li>Backend/API: RESTful and SOAP API automation with tools like RestAssured, Karate, Postman, SoapUI, Apache HTTPClient, or custom HTTP libraries.</li>\n<li>Frontend/UI: Web application automation with tools like Selenium WebDriver, Protractor, Cypress, Playwright, or WebDriverIO.</li>\n<li>Mobile: Appium, Espresso (Android), XCUITest (iOS), or other mobile automation frameworks.</li>\n<li>Experience using AI LLMs to build test frameworks, integrate and extend test coverage.</li>\n<li>In-depth knowledge of Quality Engineering methodologies, tools (e.g., JIRA, Confluence), and processes throughout the Software Development Lifecycle (SDLC) and Software Testing Lifecycle (STLC).</li>\n<li>Familiarity with database management systems (e.g., SQL, MongoDB, MySQL, PostgreSQL, Oracle, Elasticsearch) and proficiency in writing SQL &amp; JS queries for data verification and validation.</li>\n<li>Knowledge of mocking frameworks (e.g., Mockito, WireMock, PowerMock), and unit testing frameworks (e.g., TestNG, JUnit, NUnit, PyTest, Jest, Mocha).</li>\n<li>Strong analytical, problem-solving, and debugging skills to diagnose issues, perform root cause analysis, and propose effective solutions.</li>\n<li>Excellent verbal and written communication skills, with the ability to collaborate effectively in cross-functional teams and articulate technical information clearly.</li>\n<li>Experience with build automation tools (Maven, Gradle, or npm), Performance and Load Testing tools (JMeter, LoadRunner, Gatling, or k6),&nbsp; and test management tools (TestRail, Zephyr, Xray, or Quality Center/ALM).</li>\n\n</div>"},{"text":"Good to have:","content":"<div>\n\n<li>Experience developing applications or testing within the Supply Chain or Logistics domain.</li>\n<li>Knowledge of cutting-edge technologies such as Platform as a Service (PaaS), Serverless architectures, NoSQL databases, and event-driven architectures (e.g., Kafka, RabbitMQ).</li>\n<li>Experience mentoring junior engineers or leading small testing teams.</li>\n<li>Knowledge of design patterns for test automation (e.g., Page Object Model (POM), Singleton, Factory).</li>\n<li>Familiarity with log management and analysis tools (e.g., ELK Stack - Elasticsearch, Logstash, Kibana).</li>\n\n</div>"}],"text":"Senior Software Engineer - Test","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<div><strong style=\"font-size: 18px;\">About Turvo</strong></div>\n<div><span style=\"font-size: 16px;\">Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo&rsquo;s customers include some of the world&rsquo;s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (</span><a class=\"postings-link\" style=\"font-size: 16px;\" href=\"http://www.turvo.com/\" target=\"_blank\" rel=\"noopener noreferrer\">www.turvo.com</a><span style=\"font-size: 16px;\">).</span></div>\n</div>","descriptionBodyPlain":"About Turvo\nTurvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.\n \nTurvo is based in Dallas, Texas, with offices in Hyderabad, India. (www.turvo.com).\n","hostedUrl":"https://jobs.lever.co/turvo/7c8aa43b-9b13-41a9-981a-492f771d240b","applyUrl":"https://jobs.lever.co/turvo/7c8aa43b-9b13-41a9-981a-492f771d240b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"Engineering","location":"Hyderabad","team":"Platform","allLocations":["Hyderabad"]},"createdAt":1781158898024,"descriptionPlain":"About Turvo:\nTurvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.\n \nTurvo is based in Dallas, Texas, with offices in Hyderabad, India. (www.turvo.com).\n","description":"<div>\n<div>\n<div><strong style=\"font-size: 16px;\">About Turvo:</strong></div>\n<div><span style=\"font-size: 16px;\">Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (</span><a rel=\"noopener noreferrer\" href=\"http://www.turvo.com/\" style=\"font-size: 16px;\" class=\"postings-link\">www.turvo.com</a><span style=\"font-size: 16px;\">).</span></div>\n</div>\n</div>","id":"67ff80c6-6b5c-476f-987d-c3f2bab60f20","lists":[{"text":"Responsibilities:","content":"<div>\n<div>\n\n<li>The Senior Software Engineer helps Turvo maintain high standards through analysis, design, development, and deployment activities.&nbsp;</li>\n<li>Review product specifications and produce top-quality high-level/low-level technical design deliverables.&nbsp;</li>\n<li>Evaluate technical solutions for feasibility and fit, at the same time provide recommendations and feedback.&nbsp;</li>\n<li>Collaborate cross-functionally to make technical trade-offs between your group’s short term and long term business needs, and the needs of the company as a whole.&nbsp;</li>\n<li>Work closely with Software and Quality Engineers in your peer group to implement solutions, test, automate, and deliver high-quality features .</li>\n<li>Perform thorough code-reviews and provide actionable feedback.&nbsp;</li>\n<li>Implement automation for clean code, quality gates, and security vulnerability checks.&nbsp;</li>\n<li>Document components and design, both in-code and on collaborative tools like Confluence.&nbsp;</li>\n<li>Iteratively improve the underlying infrastructure and third-party libraries.&nbsp;</li>\n<li>Resolve escalated customer technical inquiries.&nbsp;</li>\n\n</div>\n</div>"},{"text":"Qualifications:","content":"<div>\n<div>\n\n<li>Minimum 3 years of relevant experience working on Java, Spring and SpringBoot.</li>\n<li>Bachelor's degree in Computer Science, related field, or relevant experience.</li>\n<li>Experience building microservice-based high-performance, stable, scalable systems that have been successfully deployed in an enterprise setting.&nbsp;</li>\n<li>Experience mentoring other Engineers.&nbsp;</li>\n<li>Knowledge of API driven platform development &amp; Software Integration.&nbsp;</li>\n<li>Must have expertise in relational and non-relational/NoSQL databases like MySQL, Oracle, MongoDB, ES, etc.&nbsp;</li>\n<li>Knowledge on Agile development tools, CI/CD tools like Jenkins and Test driven development tools.&nbsp;</li>\n<li>Experience working with Large Language Models (LLMs) such as GPT, LLaMA, or similar, including fine-tuning and prompt engineering for enterprise use cases.</li>\n<li>Strong understanding of natural language processing (NLP) concepts such as embeddings, semantic search, and text classification.</li>\n<li>Ability to design and integrate LLM-powered solutions into microservice-based architectures, ensuring scalability and performance.</li>\n\n</div>\n</div>"},{"text":"Nice to have: ","content":"<div>\n<div>\n\n<li>Experience in designing, leading and shipping complex web applications.&nbsp;</li>\n<li>Experience developing applications for the Supply-Chain domain.&nbsp;</li>\n<li>An eye towards modern product design and minimalistic user experience.&nbsp;</li>\n<li>Knowledge of cutting edge technologies such as PaaS, NoSQL, Event processing etc.&nbsp;</li>\n<li>You proactively contribute to knowledge-sharing across the Turvo engineering community.&nbsp;</li>\n<li>You demonstrate resilience and navigate difficult situations with composure and tact.&nbsp;</li>\n<li>Is self-motivated and able to work independently.</li>\n<li>Experience applying LLMs to supply chain or logistics problems, such as intelligent document processing, automated customer support, or predictive insights.</li>\n<li>Knowledge of responsible AI practices, including bias detection, model evaluation, and secure handling of sensitive data.</li>\n<li>Exposure to cloud-based AI platforms (Azure OpenAI Service, AWS Bedrock, or GCP Vertex AI) for deploying and managing LLM applications.</li>\n\n</div>\n</div>"}],"text":"Software Engineer - AI","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>\n<div>\n<div><strong style=\"font-size: 16px;\">About Turvo:</strong></div>\n<div><span style=\"font-size: 16px;\">Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo&rsquo;s customers include some of the world&rsquo;s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (</span><a class=\"postings-link\" style=\"font-size: 16px;\" href=\"http://www.turvo.com/\" target=\"_blank\" rel=\"noopener noreferrer\">www.turvo.com</a><span style=\"font-size: 16px;\">).</span></div>\n</div>\n</div>","descriptionBodyPlain":"About Turvo:\nTurvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.\n \nTurvo is based in Dallas, Texas, with offices in Hyderabad, India. (www.turvo.com).\n","hostedUrl":"https://jobs.lever.co/turvo/67ff80c6-6b5c-476f-987d-c3f2bab60f20","applyUrl":"https://jobs.lever.co/turvo/67ff80c6-6b5c-476f-987d-c3f2bab60f20/apply"}]