[{"additionalPlain":"We are an equal-opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.\n","additional":"<div><span style=\"font-size: 15px;\">We are an equal-opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.</span></div>","categories":{"location":"Remote","team":"Customer Success","allLocations":["Remote"]},"createdAt":1758907366537,"descriptionPlain":"About Truv\n\nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n\nAbout the Job\n\nWe are seeking a Customer Success Manager, Enterprise Accounts to serve as a trusted advisor to our strategic and enterprise Fintech and Financial Institution clients. This is a high-visibility role that directly impacts revenue growth, customer satisfaction, and the long-term success of Truv’s client base.\n","description":"<div><span style=\"font-size: 24px;\">About Truv</span></div><div><br></div><div><span style=\"font-size: 15px;\">Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></div><div><br></div><div><span style=\"font-size: 24px;\">About the Job</span></div><div><br></div><div><span style=\"font-size: 15px;\">We are seeking a Customer Success Manager, Enterprise Accounts to serve as a trusted advisor to our strategic and enterprise Fintech and Financial Institution clients. This is a high-visibility role that directly impacts revenue growth, customer satisfaction, and the long-term success of Truv’s client base.</span></div>","id":"c347c908-c51c-4c5b-9238-f3a8ff8272e8","lists":[{"text":"What You’ll Do","content":"<li>Own the success and outcomes of Truv’s largest and most complex enterprise customers.</li><li>Act as a trusted advisor to senior stakeholders across multiple lines of business.</li><li>Drive adoption and maximize utilization of Truv within large, matrixed organizations.</li><li>Lead and coordinate enterprise-level implementations spanning multiple products, use cases, and systems.</li><li>Design and deliver tailored enablement programs, training, and best practices to accelerate adoption.</li><li>Collect, analyze, and present customer data to uncover insights that inform strategy and drive measurable success.</li><li>Proactively identify and manage customer risks, engaging internal teams as needed to ensure successful outcomes.</li><li>Partner closely with Account Executives to support renewals, expansions, and upsells across enterprise accounts.</li>"},{"text":"Who You Are","content":"<li>5+ years of Customer Success experience in SaaS technology, ideally within data, financial services, or mortgage technology.</li><li>Deep understanding of the enterprise Customer Success lifecycle and proven ability to deliver measurable client impact.</li><li>Experience leading large-scale software rollouts at Fortune 500 or financial services organizations.</li><li>Strong ability to master complex product functionality and translate technical concepts into business value for customers.</li><li>Skilled at educating, enabling, and training enterprise customers across diverse audiences.</li><li>Track record of resolving complex customer issues through effective cross-functional collaboration.</li><li>Familiarity with mortgage, consumer lending, or fintech technology and operations.</li><li>Background in a high-growth startup environment with demonstrated ability to adapt quickly, problem-solve, and scale processes.</li>"},{"text":"Success Metrics","content":"<li>Adoption &amp; Usage: Enterprise-wide activation and utilization of Truv’s products.</li><li>Net Revenue Retention (NRR): Renewals, upsells, and account expansion.</li><li>Churn: Minimization of enterprise account attrition.</li><li>Time to Implementation: Efficient rollout across enterprise systems.</li><li>Time to Value: Rapid delivery of measurable business outcomes.</li><li>Customer Health &amp; Satisfaction: High satisfaction scores, strong relationships, and long-term advocacy.</li>"},{"text":"Compensation & Benefits","content":"<li>Fully remote</li><li>Competitive salary and equity package</li><li>Health, dental, and vision insurance</li><li>401(k)</li><li>Flexible time off</li><li>Work with cutting-edge technology and innovative customers</li><li>Opportunity to shape the future of financial data access</li>"}],"salaryRange":{"min":130000,"max":170000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div><span style=\"font-size: 15px;\">Base Salary Range $130,000 - $170,000 a year</span></div>","salaryDescriptionPlain":"Base Salary Range $130,000 - $170,000 a year\n","text":"Customer Success Manager, Enterprise Accounts","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 24px;\">About Truv</span></div><div><br></div><div><span style=\"font-size: 15px;\">Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></div><div><br></div><div><span style=\"font-size: 24px;\">About the Job</span></div><div><br></div><div><span style=\"font-size: 15px;\">We are seeking a Customer Success Manager, Enterprise Accounts to serve as a trusted advisor to our strategic and enterprise Fintech and Financial Institution clients. This is a high-visibility role that directly impacts revenue growth, customer satisfaction, and the long-term success of Truv’s client base.</span></div>","descriptionBodyPlain":"About Truv\n\nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n\nAbout the Job\n\nWe are seeking a Customer Success Manager, Enterprise Accounts to serve as a trusted advisor to our strategic and enterprise Fintech and Financial Institution clients. This is a high-visibility role that directly impacts revenue growth, customer satisfaction, and the long-term success of Truv’s client base.\n","hostedUrl":"https://jobs.lever.co/truv/c347c908-c51c-4c5b-9238-f3a8ff8272e8","applyUrl":"https://jobs.lever.co/truv/c347c908-c51c-4c5b-9238-f3a8ff8272e8/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Remote","location":"France","team":"Engineering","allLocations":["France"]},"createdAt":1641232247557,"descriptionPlain":"The Company you’ll Join\n \nAt Truv, our mission is to make verifications easy for everyone.\n \nWe think it’s crazy that it can take 5 to 7 days to verify someone’s employment or income. Alternatives are even worse, an API call should not cost $40.\n \nWhen Truv succeeds, we'll save billions of dollars for companies and billions of hours for people who're still filling out forms and uploading paystubs.\n \nImagine applying for a loan or verifying your job history with a click of a button. That's what Truv is empowering.\n \nThe Team You’ll Work With\n \nWe're a small but mighty team of engineers, product managers, and business folks who built and launched products at Apple, Uber, Facebook, Carta, Venmo, Telegram, and Plaid. We're well funded by US-based top VC funds.\n \nWe like to nerd out about using the cutting-edge tech and building frictionless user experiences. We love crafting great products and see our users delighted by what we build.\n \nWe're a distributed team with no plans to start an office anytime soon. We don't really care where you are, but we care a lot about who you are. If you like solving customer pain points, helping your team members excel at what they do, being part of a community, and care about quality, you'll fit in.\n","description":"<div><strong>The Company you’ll Join</strong></div>\n<div>&nbsp;</div>\n<div>At Truv, our mission is to make verifications easy for everyone.</div>\n<div>&nbsp;</div>\n<div>We think it’s crazy that it can take 5 to 7 days to verify someone’s employment or income. Alternatives are even worse, an API call should&nbsp;<strong>not</strong>&nbsp;cost $40.</div>\n<div>&nbsp;</div>\n<div>When Truv succeeds, we'll save billions of dollars for companies and billions of hours for people who're still filling out forms and uploading paystubs.</div>\n<div>&nbsp;</div>\n<div>Imagine applying for a loan or verifying your job history with a click of a button. That's what Truv is empowering.</div>\n<div>&nbsp;</div>\n<div><strong>The Team You’ll Work With</strong></div>\n<div>&nbsp;</div>\n<div>We're a small but mighty team of engineers, product managers, and business folks who built and launched products at Apple, Uber, Facebook, Carta, Venmo, Telegram, and Plaid. We're well funded by US-based top VC funds.</div>\n<div>&nbsp;</div>\n<div>We like to nerd out about using the cutting-edge tech and building frictionless user experiences. We love crafting great products and see our users delighted by what we build.</div>\n<div>&nbsp;</div>\n<div>We're a distributed team with no plans to start an office anytime soon. We don't really care where you are, but we care a lot about who you are. If you like solving customer pain points, helping your team members excel at what they do, being part of a community, and care about quality, you'll fit in.</div>","id":"b523092e-714e-49f7-bea1-c1edef7bf6b7","lists":[{"text":"What You’ll Do","content":"\n<li>Define, report, and monitor key performance indicators of product areas, and lead deep dives into variations of critical metrics from normal behavior</li>\n<li>Use Python and write SQL queries to improve data pipeline and generate reports</li>\n<li>Build data visualizations using Metabase and Jupyter notebooks as a method of conveying data insights</li>\n<li>Help engineering teams set up tests and perform statistical analysis of experiments</li>\n<li>Convert analytical insights into concrete, meaningful recommendations for business or product improvement, and succinctly communicate these findings to various partners and leadership</li>\n"},{"text":"About You","content":"\n<li>5+ years experience in analytics, consumer-facing product experience preferred</li>\n<li>Experienced statistician with a track record of setting up and optimizing metrics tracking systems and A/B testing methodologies</li>\n<li>Experience with building and maintaining data pipelines, ensuring data integrity</li>\n<li>Proficient at both SQL and Python</li>\n<li>A track record of leading cross-functional initiatives</li>\n"},{"text":"Bonus points!","content":"\n<li>Experience with DAG orchestrators (eg. Airflow)</li>\n<li>Consumer-facing product experience</li>\n"}],"text":"Data Analyst","country":"FR","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><strong>The Company you&rsquo;ll Join</strong></div>\n<div>&nbsp;</div>\n<div>At Truv, our mission is to make verifications easy for everyone.</div>\n<div>&nbsp;</div>\n<div>We think it&rsquo;s crazy that it can take 5 to 7 days to verify someone&rsquo;s employment or income. Alternatives are even worse, an API call should&nbsp;<strong>not</strong>&nbsp;cost $40.</div>\n<div>&nbsp;</div>\n<div>When Truv succeeds, we'll save billions of dollars for companies and billions of hours for people who're still filling out forms and uploading paystubs.</div>\n<div>&nbsp;</div>\n<div>Imagine applying for a loan or verifying your job history with a click of a button. That's what Truv is empowering.</div>\n<div>&nbsp;</div>\n<div><strong>The Team You&rsquo;ll Work With</strong></div>\n<div>&nbsp;</div>\n<div>We're a small but mighty team of engineers, product managers, and business folks who built and launched products at Apple, Uber, Facebook, Carta, Venmo, Telegram, and Plaid. We're well funded by US-based top VC funds.</div>\n<div>&nbsp;</div>\n<div>We like to nerd out about using the cutting-edge tech and building frictionless user experiences. We love crafting great products and see our users delighted by what we build.</div>\n<div>&nbsp;</div>\n<div>We're a distributed team with no plans to start an office anytime soon. We don't really care where you are, but we care a lot about who you are. If you like solving customer pain points, helping your team members excel at what they do, being part of a community, and care about quality, you'll fit in.</div>","descriptionBodyPlain":"The Company you’ll Join\n \nAt Truv, our mission is to make verifications easy for everyone.\n \nWe think it’s crazy that it can take 5 to 7 days to verify someone’s employment or income. Alternatives are even worse, an API call should not cost $40.\n \nWhen Truv succeeds, we'll save billions of dollars for companies and billions of hours for people who're still filling out forms and uploading paystubs.\n \nImagine applying for a loan or verifying your job history with a click of a button. That's what Truv is empowering.\n \nThe Team You’ll Work With\n \nWe're a small but mighty team of engineers, product managers, and business folks who built and launched products at Apple, Uber, Facebook, Carta, Venmo, Telegram, and Plaid. We're well funded by US-based top VC funds.\n \nWe like to nerd out about using the cutting-edge tech and building frictionless user experiences. We love crafting great products and see our users delighted by what we build.\n \nWe're a distributed team with no plans to start an office anytime soon. We don't really care where you are, but we care a lot about who you are. If you like solving customer pain points, helping your team members excel at what they do, being part of a community, and care about quality, you'll fit in.\n","hostedUrl":"https://jobs.lever.co/truv/b523092e-714e-49f7-bea1-c1edef7bf6b7","applyUrl":"https://jobs.lever.co/truv/b523092e-714e-49f7-bea1-c1edef7bf6b7/apply"},{"additionalPlain":"We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.\n","additional":"<div><b>We are an equal opportunity employer committed to diversity.</b> We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.</div>","categories":{"location":"Miami","team":"Product","allLocations":["Miami"]},"createdAt":1756155023154,"descriptionPlain":"About Truv\n\nTruv is transforming the financial data industry with a secure, real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n\nAbout the Job\n\nWe are seeking a Lead Product Manager to join Truv’s Product Team. In this role, you’ll build and optimize products that enable lenders to verify income and employment, streamline decisioning, and improve borrower experiences. You’ll work closely with engineering, design, compliance, and analytics teams to deliver solutions that directly impact conversion rates, risk mitigation, and loan processing efficiency.\n\nThis is an execution-focused role where you’ll use your background in lending technology to design, test, and deliver impactful features that serve both lenders and their borrowers.\n","description":"<div><b>About Truv</b></div><div><br></div><div>Truv is transforming the financial data industry with a secure, real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</div><div><br></div><div><b>About the Job</b></div><div><br></div><div>We are seeking a <b>Lead Product Manager</b> to join Truv’s Product Team. In this role, you’ll build and optimize products that enable lenders to verify income and employment, streamline decisioning, and improve borrower experiences. You’ll work closely with engineering, design, compliance, and analytics teams to deliver solutions that directly impact conversion rates, risk mitigation, and loan processing efficiency.</div><div><br></div><div>This is an execution-focused role where you’ll use your background in lending technology to design, test, and deliver impactful features that serve both lenders and their borrowers.</div>","id":"08cdf1df-d353-4a28-8fa7-c909f9368170","lists":[{"text":"What You’ll Do","content":"<li>Lead the definition and delivery of <b>lending-focused features and integrations</b> from concept to launch.</li><li>Partner with engineering and data teams to deliver secure and scalable workflows for income and employment verification.</li><li>Conduct <b>user testing</b> with lenders and end-users to validate workflows and improve usability.</li><li>Run and analyze <b>A/B tests</b> to drive adoption, efficiency, and conversion rates across lending use cases.</li><li>Collaborate with compliance and risk teams to ensure regulatory alignment in lending flows.</li><li>Gather requirements from multiple stakeholders and synthesize into actionable product plans.</li><li>Monitor product performance post-launch and iterate quickly using insights from lenders and borrower behavior.</li>"},{"text":"Who You Are","content":"<li>5+ years of product management experience in <b>lending, mortgage, or financial technology</b>.</li><li>Proven experience delivering <b>products used by lenders, risk teams, underwriters, or financial institutions</b>.</li><li>Strong understanding of <b>income and employment verification, loan origination, and decisioning workflows</b>.</li><li>Track record running <b>user testing</b> and <b>A/B experimentation</b> to inform product decisions.</li><li>Excellent execution skills—able to manage competing priorities and deliver in fast-paced environments.</li><li>Make <b>data-driven product decisions</b>, leveraging analytics and experimentation to measure impact and prioritize features.</li><li>Gather requirements from multiple stakeholders and synthesize into actionable product plans.</li><li>Strong collaboration skills across engineering, design, compliance, and business teams.</li><li>Analytical mindset with ability to interpret data and turn insights into product improvements.</li><li>Bachelor’s degree in Business, Computer Science, or related field (or equivalent experience).</li><li>Experience at startups or high-growth environments preferred.</li>"},{"text":"Success Metrics","content":"<li>Improved <b>lender adoption and retention</b> of Truv’s lending solutions.</li><li>Faster and more reliable <b>verification success rates</b>.</li><li>Increases in <b>loan processing efficiency and borrower conversion rates</b>.</li><li>Positive feedback from lenders on usability, reliability, and compliance.</li><li>On-time delivery of high-quality product launches.</li>"},{"text":"Benefits","content":"<li>Competitive salary and equity package.</li><li>Fully remote work environment.</li><li>Health, dental, and vision benefits.</li><li>401(k).</li><li>Flexible time off and paid holidays.</li><li>Work alongside an experienced leadership team from top tech companies.</li><li>High-impact role with clear growth trajectory.</li>"}],"salaryRange":{"min":140000,"max":190000,"currency":"USD","interval":"per-year-salary"},"text":"Lead Product Manager, Consumer Product","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><b>About Truv</b></div><div><br></div><div>Truv is transforming the financial data industry with a secure, real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</div><div><br></div><div><b>About the Job</b></div><div><br></div><div>We are seeking a <b>Lead Product Manager</b> to join Truv’s Product Team. In this role, you’ll build and optimize products that enable lenders to verify income and employment, streamline decisioning, and improve borrower experiences. You’ll work closely with engineering, design, compliance, and analytics teams to deliver solutions that directly impact conversion rates, risk mitigation, and loan processing efficiency.</div><div><br></div><div>This is an execution-focused role where you’ll use your background in lending technology to design, test, and deliver impactful features that serve both lenders and their borrowers.</div>","descriptionBodyPlain":"About Truv\n\nTruv is transforming the financial data industry with a secure, real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n\nAbout the Job\n\nWe are seeking a Lead Product Manager to join Truv’s Product Team. In this role, you’ll build and optimize products that enable lenders to verify income and employment, streamline decisioning, and improve borrower experiences. You’ll work closely with engineering, design, compliance, and analytics teams to deliver solutions that directly impact conversion rates, risk mitigation, and loan processing efficiency.\n\nThis is an execution-focused role where you’ll use your background in lending technology to design, test, and deliver impactful features that serve both lenders and their borrowers.\n","hostedUrl":"https://jobs.lever.co/truv/08cdf1df-d353-4a28-8fa7-c909f9368170","applyUrl":"https://jobs.lever.co/truv/08cdf1df-d353-4a28-8fa7-c909f9368170/apply"},{"additionalPlain":"Truv is an equal opportunity employer. We celebrate diversity and are committed to building a team where you can do the best work of your career.\n","additional":"<div><span data-token-index=\"0\">Truv is an equal opportunity employer. We celebrate diversity and are committed to building a team where you can do the best work of your career.</span></div>","categories":{"location":"Remote","team":"Product","allLocations":["Remote"]},"createdAt":1781100658789,"descriptionPlain":"About Truv:\nTruv is building the infrastructure layer that powers consumer-permissioned income, employment, identity, and asset verification. We help lenders, fintechs, and financial institutions make faster, more accurate decisions while delivering a seamless consumer experience.\nAs we continue to expand our data network and verification capabilities, we're looking for a Lead Product Manager to own and scale our Data Sources platform—the foundation that powers document ingestion, fraud detection, bank connectivity, and data reliability across Truv products.\n \nRole Overview:\nWe are seeking an experienced Lead Product Manager, Data Sources to own the execution of the roadmap, and execution for the systems that collect, process, and validate consumer financial data.\nThis role sits at the intersection of data infrastructure, machine learning, fraud prevention, and financial data aggregation. You will be responsible for building scalable capabilities that improve data coverage, quality, reliability, and trust across Truv's platform.\nYou will work closely with Engineering, Data Science, Fraud, Operations, Customer Success, and GTM teams to deliver products that directly impact conversion, customer satisfaction, and operational efficiency.\n \nWhat you'll do day to day:\nSet the multi-quarter roadmap for Data Sources across docs, fraud, and aggregation; align it with revenue, client commitments, and platform-level constraints.\nWrite tight specs and 1-pagers; partner with Eng and Data Science to scope, build, and ship.\nTalk to clients (mortgage lenders, government agencies, tenant screeners) weekly; turn their feedback into prioritized roadmap.\nOwn the metrics — parse accuracy, fraud catch rate, bank connection success, SLA hit rate — and the rituals that drive them up.\nLead and mentor PMs and engineers on the team; raise the bar on shipping speed and quality.\nRepresent Truv's data sources story externally (sales calls, conferences, partner reviews).\n","description":"<h3>About Truv:</h3>\n<div>\n<p>Truv is building the infrastructure layer that powers consumer-permissioned income, employment, identity, and asset verification. We help lenders, fintechs, and financial institutions make faster, more accurate decisions while delivering a seamless consumer experience.</p>\n<p>As we continue to expand our data network and verification capabilities, we're looking for a Lead Product Manager to own and scale our Data Sources platform—the foundation that powers document ingestion, fraud detection, bank connectivity, and data reliability across Truv products.</p>\n<p>&nbsp;</p>\n<h3>Role Overview:</h3>\n<div>\n<p>We are seeking an experienced Lead Product Manager, Data Sources to own the execution of the roadmap, and execution for the systems that collect, process, and validate consumer financial data.</p>\n<p>This role sits at the intersection of data infrastructure, machine learning, fraud prevention, and financial data aggregation. You will be responsible for building scalable capabilities that improve data coverage, quality, reliability, and trust across Truv's platform.</p>\n<p>You will work closely with Engineering, Data Science, Fraud, Operations, Customer Success, and GTM teams to deliver products that directly impact conversion, customer satisfaction, and operational efficiency.</p>\n<p>&nbsp;</p>\n<h3><span data-token-index=\"0\">What you'll do day to day:</span></h3>\n<ul>\n<li><span data-token-index=\"0\">Set the multi-quarter roadmap for Data Sources across docs, fraud, and aggregation; align it with revenue, client commitments, and platform-level constraints.</span></li>\n<li><span data-token-index=\"0\">Write tight specs and 1-pagers; partner with Eng and Data Science to scope, build, and ship.</span></li>\n<li><span data-token-index=\"0\">Talk to clients (mortgage lenders, government agencies, tenant screeners) weekly; turn their feedback into prioritized roadmap.</span></li>\n<li><span data-token-index=\"0\">Own the metrics — parse accuracy, fraud catch rate, bank connection success, SLA hit rate — and the rituals that drive them up.</span></li>\n<li><span data-token-index=\"0\">Lead and mentor PMs and engineers on the team; raise the bar on shipping speed and quality.</span></li>\n<li><span data-token-index=\"0\">Represent Truv's data sources story externally (sales calls, conferences, partner reviews).</span></li>\n</ul>\n</div>\n</div>","id":"8e04c5ba-c4be-406d-b8eb-dad5bcd62112","lists":[{"text":"What You'll Own:","content":"<div>\n<p><span data-token-index=\"0\"><strong>Document parsing </strong>- Drive the roadmap for parsing income and document types. Improve accuracy, reduce manual review, and shorten time-to-report. Partner with Data Science on extraction models and with Ops on the human-in-the-loop pipeline.</span></p>\n<p><span data-token-index=\"0\"><strong>Scaling document types</strong> - Expand the catalog of supported document types beyond the current set. Identify the highest-impact additions (by use case, client demand, and revenue impact), prioritize the rollout, and own the end-to-end product surface from upload to verified output.</span></p>\n<p><span data-token-index=\"0\"><strong>Fraud detection</strong> - Define and ship the fraud signal layer across data sources — document tampering detection, deposit-pattern anomalies, identity mismatches, and synthetic income flags. Balance precision and recall against client-specific risk tolerances, and build the configuration surface for clients to tune.</span></p>\n<p><span data-token-index=\"0\"><strong>Optimizing and scaling bank aggregation</strong> - Lead the Truv's bank aggregation product, connection success rates, refresh cadence, transaction enrichment, and coverage. Reduce drop-off, improve match rates, and expand FI coverage where it matters most for mortgage and tenant use cases.</span></p>\n<p><span data-token-index=\"0\"><strong>SLAs and reliability </strong>- Set, instrument, and defend SLAs across every data source: time-to-first-data, time-to-completed-report, refresh success rate, document parse accuracy, and bank connection uptime. Drive the dashboards, alerts, and review cadence that make these visible — and the engineering work that makes them improve</span></p>\n</div>"},{"text":"What you'll do day to day:","content":"<div>\n\n<li><span data-token-index=\"0\">Set the multi-quarter roadmap for Data Sources across docs, fraud, and aggregation; align it with revenue, client commitments, and platform-level constraints.</span></li>\n<li><span data-token-index=\"0\">Write tight specs and 1-pagers; partner with Eng and Data Science to scope, build, and ship.</span></li>\n<li><span data-token-index=\"0\">Talk to clients (mortgage lenders, government agencies, tenant screeners) weekly; turn their feedback into prioritized roadmap.</span></li>\n<li><span data-token-index=\"0\">Own the metrics — parse accuracy, fraud catch rate, bank connection success, SLA hit rate — and the rituals that drive them up.</span></li>\n<li><span data-token-index=\"0\">Lead and mentor PMs and engineers on the team; raise the bar on shipping speed and quality.</span></li>\n<li><span data-token-index=\"0\">Represent Truv's data sources story externally (sales calls, conferences, partner reviews).</span></li>\n\n</div>"},{"text":"What we're looking for:","content":"<div>\n\n<li><strong>7+ years in product management</strong>, with significant time in data, ML/AI, fintech, or verification / identity platforms.</li>\n<li>Demonstrated experience owning a <strong>data-intensive product</strong> — document understanding, OCR, financial data aggregation, fraud, or similar — at meaningful scale.</li>\n<li>Strong technical fluency. You can reason about extraction models, API tradeoffs, and pipeline architecture without needing to be hand-held by engineering.</li>\n<li>Track record of <strong>driving SLA / reliability outcomes</strong> — not just shipping features, but moving the numbers that matter.</li>\n<li>Experience working with regulated industries (mortgage, lending, government) is a strong plus. GSE / FCRA / FNMA / FHLMC familiarity especially.</li>\n<li>Strong written communication. You write the 1-pagers and specs that align the team.</li>\n<li>Customer obsession. You spend real time with users and let what you learn shape the roadmap.</li>\n<li>Worked on a verification or KYC/KYB product used by lenders.</li>\n<li>Comfortable shipping in a startup environment where ambiguity is high and the bar moves up.</li>\n\n</div>"},{"text":"Why this role:","content":"<div>\n\n<li><strong>High leverage.</strong> Data sources are upstream of every Truv product. Improvements compound across mortgage, tenant screening, government, and any new vertical we enter.</li>\n<li><strong>Mature platform, room to push.</strong> Truv ships in production with major mortgage lenders today. Your job is to take a working platform and make it best-in-class.</li>\n<li><strong>Real complexity.</strong> Document parsing, fraud, and bank aggregation each have multi-year roadmaps. You'll get to operate across all three as one cohesive system.</li>\n<li><strong>Tight team.</strong> You'll work directly with senior leadership, the engineering teams that own these surfaces, and the largest clients in the space.</li>\n\n</div>"}],"salaryRange":{"min":180000,"max":220000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div>Base salary; bonus and equity package are additional.</div>","salaryDescriptionPlain":"Base salary; bonus and equity package are additional.\n","text":"Lead Product Manager, Data Sources","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<h3>About Truv:<!-- notionvc: f30965c0-620a-4e76-bf93-ef4b7de515c7 --></h3>\n<div>\n<p>Truv is building the infrastructure layer that powers consumer-permissioned income, employment, identity, and asset verification. We help lenders, fintechs, and financial institutions make faster, more accurate decisions while delivering a seamless consumer experience.</p>\n<p>As we continue to expand our data network and verification capabilities, we're looking for a Lead Product Manager to own and scale our Data Sources platform&mdash;the foundation that powers document ingestion, fraud detection, bank connectivity, and data reliability across Truv products.</p>\n<p>&nbsp;</p>\n<h3>Role Overview:<!-- notionvc: a8344853-048d-47fa-8fa0-426892e6a6b5 --></h3>\n<div>\n<p>We are seeking an experienced Lead Product Manager, Data Sources to own the execution of the roadmap, and execution for the systems that collect, process, and validate consumer financial data.</p>\n<p>This role sits at the intersection of data infrastructure, machine learning, fraud prevention, and financial data aggregation. You will be responsible for building scalable capabilities that improve data coverage, quality, reliability, and trust across Truv's platform.</p>\n<p>You will work closely with Engineering, Data Science, Fraud, Operations, Customer Success, and GTM teams to deliver products that directly impact conversion, customer satisfaction, and operational efficiency.</p>\n<p>&nbsp;</p>\n<h3><span data-token-index=\"0\">What you'll do day to day:<!-- notionvc: cab66b44-28a8-4f2f-9a72-00924dc29b39 --></span></h3>\n<ul>\n<li><span data-token-index=\"0\">Set the multi-quarter roadmap for Data Sources across docs, fraud, and aggregation; align it with revenue, client commitments, and platform-level constraints.<!-- notionvc: ce3dd996-4e9a-480a-98e2-1fed5b198fb9 --></span></li>\n<li><span data-token-index=\"0\">Write tight specs and 1-pagers; partner with Eng and Data Science to scope, build, and ship.<!-- notionvc: d4faca0f-28b8-42da-91fc-7b6b400d7875 --></span></li>\n<li><span data-token-index=\"0\">Talk to clients (mortgage lenders, government agencies, tenant screeners) weekly; turn their feedback into prioritized roadmap.<!-- notionvc: 0ef730b7-f5cd-469c-8f78-dedc56fb643f --></span></li>\n<li><span data-token-index=\"0\">Own the metrics &mdash; parse accuracy, fraud catch rate, bank connection success, SLA hit rate &mdash; and the rituals that drive them up.<!-- notionvc: 9b0c663c-aeff-4bc1-b13f-e1a2d3b91695 --></span></li>\n<li><span data-token-index=\"0\">Lead and mentor PMs and engineers on the team; raise the bar on shipping speed and quality.<!-- notionvc: f3f0c4ac-1deb-4722-a03e-823c58ddc47a --></span></li>\n<li><span data-token-index=\"0\">Represent Truv's data sources story externally (sales calls, conferences, partner reviews).<!-- notionvc: e3e6c01b-0aca-4f7f-9da6-b32a2305bf92 --></span></li>\n</ul>\n<!-- notionvc: b8fa7aaa-10fd-4945-a511-360a45949999 --></div>\n<!-- notionvc: 7cdabfb8-167e-461b-b6c4-6c4346022624 --></div>","descriptionBodyPlain":"About Truv:\nTruv is building the infrastructure layer that powers consumer-permissioned income, employment, identity, and asset verification. We help lenders, fintechs, and financial institutions make faster, more accurate decisions while delivering a seamless consumer experience.\nAs we continue to expand our data network and verification capabilities, we're looking for a Lead Product Manager to own and scale our Data Sources platform—the foundation that powers document ingestion, fraud detection, bank connectivity, and data reliability across Truv products.\n \nRole Overview:\nWe are seeking an experienced Lead Product Manager, Data Sources to own the execution of the roadmap, and execution for the systems that collect, process, and validate consumer financial data.\nThis role sits at the intersection of data infrastructure, machine learning, fraud prevention, and financial data aggregation. You will be responsible for building scalable capabilities that improve data coverage, quality, reliability, and trust across Truv's platform.\nYou will work closely with Engineering, Data Science, Fraud, Operations, Customer Success, and GTM teams to deliver products that directly impact conversion, customer satisfaction, and operational efficiency.\n \nWhat you'll do day to day:\nSet the multi-quarter roadmap for Data Sources across docs, fraud, and aggregation; align it with revenue, client commitments, and platform-level constraints.\nWrite tight specs and 1-pagers; partner with Eng and Data Science to scope, build, and ship.\nTalk to clients (mortgage lenders, government agencies, tenant screeners) weekly; turn their feedback into prioritized roadmap.\nOwn the metrics — parse accuracy, fraud catch rate, bank connection success, SLA hit rate — and the rituals that drive them up.\nLead and mentor PMs and engineers on the team; raise the bar on shipping speed and quality.\nRepresent Truv's data sources story externally (sales calls, conferences, partner reviews).\n","hostedUrl":"https://jobs.lever.co/truv/8e04c5ba-c4be-406d-b8eb-dad5bcd62112","applyUrl":"https://jobs.lever.co/truv/8e04c5ba-c4be-406d-b8eb-dad5bcd62112/apply"},{"additionalPlain":"We are an equal-opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.\n","additional":"<div><span style=\"font-size: 11pt;\">We are an equal-opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.</span></div>","categories":{"commitment":"Remote","location":"Remote","team":"Customer Success","allLocations":["Remote"]},"createdAt":1768566657356,"descriptionPlain":"About Truv\n \nTruv is transforming the financial data industry through a secure, real-time API platform for payroll account access. Our technology modernizes income and employment verification, direct deposit switching, and other critical workflows—eliminating outdated processes and unlocking greater financial opportunity for consumers and businesses alike.\nBacked by $30M from leading investors including Kleiner Perkins and NYCA, Truv is disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings deep expertise from companies such as Apple, Carta, Venmo, MX, and Okta, and we’re building the future of financial data access.\n \nAbout the Role\n \nTruv is seeking a Manager of Customer Success Team to lead and scale our Customer Success organization. In this highly visible role, you will oversee a team of Customer Success Managers and own the full customer lifecycle across mid-market and enterprise accounts—from implementation and go-live through adoption, renewals, and expansion.\n \nThis role requires a blend of technical depth, strategic relationship management, and operational rigor to drive customer outcomes and revenue growth in a fast-paced, high-growth environment.\nYou will play a critical role in shaping how Truv delivers long-term value to customers while building scalable post-sales systems and playbooks.\n","description":"<p><strong>About Truv</strong></p>\n<div>&nbsp;</div>\n<div>Truv is transforming the financial data industry through a secure, real-time API platform for payroll account access. Our technology modernizes income and employment verification, direct deposit switching, and other critical workflows—eliminating outdated processes and unlocking greater financial opportunity for consumers and businesses alike.</div>\n<div>Backed by $30M from leading investors including Kleiner Perkins and NYCA, Truv is disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings deep expertise from companies such as Apple, Carta, Venmo, MX, and Okta, and we’re building the future of financial data access.</div>\n<div>&nbsp;</div>\n<p><strong>About the Role</strong></p>\n<div>&nbsp;</div>\n<div>Truv is seeking a <strong>Manager of Customer Success Team</strong> to lead and scale our <strong>Customer Success</strong> organization. In this highly visible role, you will oversee a team of Customer Success Managers and own the full customer lifecycle across mid-market and enterprise accounts—from implementation and go-live through adoption, renewals, and expansion.</div>\n<div>&nbsp;</div>\n<div>This role requires a blend of technical depth, strategic relationship management, and operational rigor to drive customer outcomes and revenue growth in a fast-paced, high-growth environment.</div>\n<div>You will play a critical role in shaping how Truv delivers long-term value to customers while building scalable post-sales systems and playbooks.</div>","id":"6e79ffb8-48cc-4dca-8fa0-b13707329478","lists":[{"text":"What You’ll Do","content":"\n<li>Execute, Lead, coach, and mentor a high-performing Customer Success team</li>\n<li>Develop and execute scalable playbooks for onboarding, implementation best practices, go-live, adoption, renewals, and expansion</li>\n<li>Drive renewal strategy and expansion opportunities in partnership with Finance and Sales</li>\n<li>Develop and execute technical account plans that align Truv’s solutions with customers’ business objectives and technical environments</li>\n<li>Lead client onboarding, solution design, implementation, and integration projects in collaboration with customer technical teams and internal engineering resources</li>\n<li>Oversee customer health, product usage trends, and lifecycle engagement to identify growth opportunities</li>\n<li>Create and deliver enablement and training programs for customer teams to ensure long-term success</li>\n<li>Partner closely with Product, Engineering, and Finance to advocate for customer needs and provide market feedback</li>\n<li>Unblock customer challenges, lead strategic QBRs, and drive executive-level engagement</li>\n<li>Implement systems, playbooks, KPIs, and analytics to measure customer success, retention, and team performance.</li>\n<li>Implement weekly reporting for leadership team and updates to</li>\n"},{"text":"Who You Are","content":"\n<li>7+ years of experience in Customer Success or related roles within B2B SaaS or fintech</li>\n<li>5+ years of people management experience, with a proven ability to build and scale post-sales or implementation teams</li>\n<li>Proven track record of success at early-stage startups (50–200 employees), thriving in fast-moving environments</li>\n<li>Strong analytical and problem-solving capabilities, with the ability to navigate complex customer renewals and technical challenges</li>\n<li>Strong track record of driving measurable improvements in adoption, retention, renewals, expansion, and customer satisfaction</li>\n<li>Ability to thrive in a hyper-growth environment with exceptional communication, presentation, and relationship-building skills</li>\n<li>Ability to use safe - AI to increase productivity &amp; efficiency across the team and implement best practices, playbooks and reporting across the board</li>\n<li>Experience managing strategic enterprise customer portfolios</li>\n<li>Background in lending, payroll, public sector, or data API platforms strongly preferred</li>\n<li>Bachelor’s degree in Engineering or a related technical field</li>\n"},{"text":"What We Offer:","content":"\n<li>Fully remote</li>\n<li>Competitive salary and equity package</li>\n<li>Health, dental, and vision insurance</li>\n<li>401(k)</li>\n<li>Flexible time off&nbsp;</li>\n<li>Work with cutting-edge technology and innovative customers</li>\n<li>Opportunity to shape the future of financial data access</li>\n"}],"salaryRange":{"min":120000,"max":200000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div>Base salary.&nbsp;</div>","salaryDescriptionPlain":"Base salary. \n","text":"Manager, Customer Success Team","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<p><strong>About Truv</strong></p>\n<div>&nbsp;</div>\n<div>Truv is transforming the financial data industry through a secure, real-time API platform for payroll account access. Our technology modernizes income and employment verification, direct deposit switching, and other critical workflows&mdash;eliminating outdated processes and unlocking greater financial opportunity for consumers and businesses alike.</div>\n<div>Backed by $30M from leading investors including Kleiner Perkins and NYCA, Truv is disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings deep expertise from companies such as Apple, Carta, Venmo, MX, and Okta, and we&rsquo;re building the future of financial data access.</div>\n<div>&nbsp;</div>\n<p><strong>About the Role</strong></p>\n<div>&nbsp;</div>\n<div>Truv is seeking a <strong>Manager of Customer Success Team</strong> to lead and scale our <strong>Customer Success</strong> organization. In this highly visible role, you will oversee a team of Customer Success Managers and own the full customer lifecycle across mid-market and enterprise accounts&mdash;from implementation and go-live through adoption, renewals, and expansion.</div>\n<div>&nbsp;</div>\n<div>This role requires a blend of technical depth, strategic relationship management, and operational rigor to drive customer outcomes and revenue growth in a fast-paced, high-growth environment.</div>\n<div>You will play a critical role in shaping how Truv delivers long-term value to customers while building scalable post-sales systems and playbooks.</div>","descriptionBodyPlain":"About Truv\n \nTruv is transforming the financial data industry through a secure, real-time API platform for payroll account access. Our technology modernizes income and employment verification, direct deposit switching, and other critical workflows—eliminating outdated processes and unlocking greater financial opportunity for consumers and businesses alike.\nBacked by $30M from leading investors including Kleiner Perkins and NYCA, Truv is disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings deep expertise from companies such as Apple, Carta, Venmo, MX, and Okta, and we’re building the future of financial data access.\n \nAbout the Role\n \nTruv is seeking a Manager of Customer Success Team to lead and scale our Customer Success organization. In this highly visible role, you will oversee a team of Customer Success Managers and own the full customer lifecycle across mid-market and enterprise accounts—from implementation and go-live through adoption, renewals, and expansion.\n \nThis role requires a blend of technical depth, strategic relationship management, and operational rigor to drive customer outcomes and revenue growth in a fast-paced, high-growth environment.\nYou will play a critical role in shaping how Truv delivers long-term value to customers while building scalable post-sales systems and playbooks.\n","hostedUrl":"https://jobs.lever.co/truv/6e79ffb8-48cc-4dca-8fa0-b13707329478","applyUrl":"https://jobs.lever.co/truv/6e79ffb8-48cc-4dca-8fa0-b13707329478/apply"},{"additionalPlain":"We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.\n","additional":"<div>\n<div>\n<div><span style=\"font-size: 14.6667px;\">We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.</span></div>\n</div>\n</div>","categories":{"commitment":"Remote","location":"Spain","team":"Engineering","allLocations":["Spain","Cyprus","Georgia","Italy","Montenegro","Portugal","Serbia"]},"createdAt":1780130738821,"descriptionPlain":"About Truv\nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\nAbout the Job\nWe're seeking a QA Engineer to ensure product quality through comprehensive testing. You'll design test cases, validate functionality, document issues, and collaborate with the development team throughout the product lifecycle. \n","description":"<div>\n<h2 style=\"margin-top: 18pt; margin-bottom: 6pt;\"><span style=\"font-size: 16pt; font-family: Arial, sans-serif; font-weight: 400;\">About Truv</span></h2>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #1d1c1d;\">Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></p>\n</div>\n<p><span style=\"font-size: 18px;\"><span style=\"font-size: 16pt; font-family: Arial, sans-serif;\">About the Job</span><br><br></span><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">We're seeking a QA Engineer to ensure product quality through comprehensive testing. You'll design test cases, validate functionality, document issues, and collaborate with the development team throughout the product lifecycle. </span></p>","id":"8e8eb5ff-0344-420b-a0e5-a2f1c1d4171f","lists":[{"text":"What You’ll Do","content":"<div>\n\n<li>Execute manual functional, regression, and smoke testing for web products</li>\n<li>Design and maintain test documentation (test cases, checklists, reports)</li>\n<li>Test features throughout development, release, and post-launch phases</li>\n<li>Reproduce and document bugs with clear descriptions</li>\n<li>Collaborate with developers and product managers to resolve issues</li>\n<li>Provide quality feedback and test reports</li>\n\n</div>"},{"text":"Who You Are","content":"<div>\n\n<li>2+ years QA experience</li>\n<li>Proficiency in testing methodologies (regression, smoke, exploratory)</li>\n<li>Knowledge of test design techniques (black/white box, equivalence partitioning, boundary value analysis)</li>\n<li>Understanding of SDLC and QA's role within it</li>\n<li>Experience with Agile/Scrum environments</li>\n<li>Strong analytical skills and attention to detail</li>\n<li>Meticulous eye for detail — you catch edge cases, inconsistencies, and subtle defects that are easy to overlook</li>\n<li>Passion for learning and professional growth in QA</li>\n<li>Exceptional attention to detail</li>\n\n</div>"},{"text":"Preferred skills","content":"<div>\n\n<li>API testing experience (e.g., Postman)</li>\n<li>Basic programming knowledge (Python or similar)</li>\n<li>Experience with AI tools</li>\n<li>Interest in test automation</li>\n\n</div>"}],"text":"QA Engineer","country":"ES","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<h2 style=\"margin-top: 18pt; margin-bottom: 6pt;\"><span style=\"font-size: 16pt; font-family: Arial, sans-serif; font-weight: 400;\">About Truv</span></h2>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #1d1c1d;\">Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more&mdash;eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we&rsquo;re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></p>\n</div>\n<p><span style=\"font-size: 18px;\"><span style=\"font-size: 16pt; font-family: Arial, sans-serif;\">About the Job</span><br><br></span><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">We're seeking a QA Engineer to ensure product quality through comprehensive testing. You'll design test cases, validate functionality, document issues, and collaborate with the development team throughout the product lifecycle. </span></p>","descriptionBodyPlain":"About Truv\nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\nAbout the Job\nWe're seeking a QA Engineer to ensure product quality through comprehensive testing. You'll design test cases, validate functionality, document issues, and collaborate with the development team throughout the product lifecycle. \n","hostedUrl":"https://jobs.lever.co/truv/8e8eb5ff-0344-420b-a0e5-a2f1c1d4171f","applyUrl":"https://jobs.lever.co/truv/8e8eb5ff-0344-420b-a0e5-a2f1c1d4171f/apply"},{"additionalPlain":"We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.\n","additional":"<div><span style=\"font-size: 11pt;\">We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.</span></div>","categories":{"location":"Miami","team":"Customer Success","allLocations":["Miami"]},"createdAt":1731330585843,"descriptionPlain":"About Truv:\n \nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n \nAbout the Job:\n \nWe are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.\n \n \n","description":"<div><strong>About Truv:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></div>\n<div>&nbsp;</div>\n<div><strong>About the Job:</strong></div>\n<div>&nbsp;</div>\n<div>We are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>","id":"44887790-6b1c-4920-9958-c1fdb10baf85","lists":[{"text":"What You’ll Do","content":"\n<li>Own the technical relationship with assigned enterprise accounts post-sales, serving as the primary point of contact for technical implementation, integration, and optimization</li>\n<li>Develop and execute technical account plans that align our solutions with customers' business objectives and technical environment</li>\n<li>Lead client onboarding, solution design, implementation, and integration projects, collaborating with customers' technical teams and internal engineering resources</li>\n<li>Create and deliver training programs for customer teams</li>\n<li>Proactively identify and resolve technical challenges before they impact customer satisfaction. Conduct review sessions and health checks to ensure optimal platform utilization</li>\n<li>Monitor customer technical metrics and usage patterns to identify opportunities for expanded adoption</li>\n<li>Partner with Product and Engineering teams to advocate for customer needs and provide market feedback</li>\n<li>Document best practices and contribute to internal knowledge baseGuide customers through platform updates, new feature releases, and technical changes</li>\n"},{"text":"Required Skills","content":"\n<li>5+ years of experience in technical customer success, solutions engineering, or similar customer-facing technical role within B2B SaaS, Mortgage, or Lending</li>\n<li>Proven track record at early-stage startups (50-200 employees)</li>\n<li>Minimum 5 year tenure in previous positions, demonstrating stability and impact</li>\n<li>Strong technical background with understanding of APIs, integrations, data workflows, and enterprise software architecture</li>\n<li>Enterprise account management or customer management experience essential</li>\n<li>Strong analytical and problem-solving capabilities</li>\n<li>Outstanding communication skills with ability to explain technical concepts to various audiences</li>\n<li>Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)</li>\n"},{"text":"Success Metrics","content":"\n<li>Customer retention and expansion rates</li>\n<li>Technical implementation success rates</li>\n<li>Time-to-value for new customers</li>\n<li>Customer satisfaction and NPS scores</li>\n<li>Product adoption metrics</li>\n<li>Technical issue resolution times</li>\n<li>Customer health scores</li>\n<li>Revenue growth within accounts</li>\n"},{"text":"Benefits","content":"\n<li>Competitive salary and equity package</li>\n<li>Fully Remote</li>\n<li>Health, dental, and vision benefits</li>\n<li>401(k)</li>\n<li>Flexible time off</li>\n<li>Regular team events and collaboration opportunities</li>\n<li>Work with cutting-edge technology and innovative customers</li>\n<li>Learn from experienced leadership team from top tech companies</li>\n<li>High-impact role with clear growth trajectory</li>\n<li>Opportunity to shape the future of financial data access</li>\n"}],"salaryRange":{"min":140000,"max":190000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div>Base</div>","salaryDescriptionPlain":"Base\n","text":"Senior Customer Success Engineer","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><strong>About Truv:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more&mdash;eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we&rsquo;re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></div>\n<div>&nbsp;</div>\n<div><strong>About the Job:</strong></div>\n<div>&nbsp;</div>\n<div>We are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.</div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>","descriptionBodyPlain":"About Truv:\n \nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n \nAbout the Job:\n \nWe are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.\n \n \n","hostedUrl":"https://jobs.lever.co/truv/44887790-6b1c-4920-9958-c1fdb10baf85","applyUrl":"https://jobs.lever.co/truv/44887790-6b1c-4920-9958-c1fdb10baf85/apply"},{"additionalPlain":"We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.\n","additional":"<div>\n<div><span style=\"font-size: 14.6667px;\">We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.</span></div>\n</div>","categories":{"commitment":"Remote","location":"Miami","team":"Engineering","allLocations":["Miami","New York","San Francisco","Texas"]},"createdAt":1773765066504,"descriptionPlain":"About Truv\n \nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more, eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we're disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n \nAbout the Job\nWe are looking for a Senior DevOps Engineer to join our Infrastructure team and help build the platform that powers Truv. You'll join a small, senior team working on high-impact initiatives, from standing up our first formal observability and alerting platform to architecting infrastructure for compliance across regulated sectors. You'll work closely with engineering leadership and cross-functional teams to ensure our infrastructure is reliable, secure, and scales with our rapidly growing customer base in the banking, lending, and government sectors.\nThis isn't a \"keep the lights on\" role. We need someone who identifies gaps, proposes solutions, and drives them to completion. You'll have real ownership and the support of a tight team to ship meaningful improvements. In your first 30 days, you'll deploy changes to production. We onboard fast and trust our hires to own outcomes early.\n","description":"<div><span style=\"font-size: 18px;\">About Truv</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">T</span><span style=\"font-size: 14px;\">ruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more, eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we're disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 18px;\">About the Job</span></div>\n<p>We are looking for a Senior DevOps Engineer to join our Infrastructure team and help build the platform that powers Truv. You'll join a small, senior team working on high-impact initiatives, from standing up our first formal observability and alerting platform to architecting infrastructure for compliance across regulated sectors. You'll work closely with engineering leadership and cross-functional teams to ensure our infrastructure is reliable, secure, and scales with our rapidly growing customer base in the banking, lending, and government sectors.</p>\n<p>This isn't a \"keep the lights on\" role. We need someone who identifies gaps, proposes solutions, and drives them to completion. You'll have real ownership and the support of a tight team to ship meaningful improvements. In your first 30 days, you'll deploy changes to production. We onboard fast and trust our hires to own outcomes early.</p>\n","id":"4049ad13-7b17-4638-bf5d-2c4079474010","lists":[{"text":"What You’ll Do","content":"<div>\n\n<li>Architect and scale our AWS infrastructure, including container orchestration, autoscaling, networking, and cost optimization</li>\n<li>Build our observability and alerting platform from the ground up. You'll own it from design through production deployment</li>\n<li>Lead infrastructure builds for compliance (SOC 2, HIPAA). We need someone who scopes, builds, and ships, not just advises</li>\n<li>Harden container workloads and secrets management across production, staging, and isolated compliance environments</li>\n<li>Own the shared infrastructure stack (Postgres, Redis, Celery). Find bottlenecks, fix them, and add capacity before they become incidents</li>\n<li>Build and maintain CI/CD pipelines, optimizing for deploy speed, reliability, and security</li>\n<li>Extend our Terraform codebase to keep environments reproducible and audit-ready. We ship IaC changes weekly, not quarterly</li>\n<li>Define and own our reliability practices: SLOs, incident response, post-mortems, and the production tooling to back them up</li>\n<li>Unblock engineering teams by reducing deploy friction, improving dev environments, and eliminating toil</li>\n<li>Share on-call with a small team. When things break, you lead the response, run the post-mortem, and make sure the fix ships</li>\n\n</div>"},{"text":"Who You Are","content":"<div>\n\n<li>5+ years of experience in DevOps, SRE, or Infrastructure Engineering roles</li>\n<li>Deep expertise with AWS, including hands-on production experience operating and scaling Kubernetes clusters</li>\n<li>Strong understanding of container orchestration, networking, and security in cloud-native environments</li>\n<li>Solid Infrastructure as Code experience (Terraform strongly preferred)</li>\n<li>Experience building and maintaining CI/CD pipelines with modern tooling</li>\n<li>Experience with monitoring and observability platforms. We're actively building out this area and want someone who's done it before</li>\n<li>You've owned projects end-to-end. Scoped the work, built it, shipped it, and operated it. Not just picked up tickets</li>\n<li>You write clear decision documents (ADRs, RFCs) and can explain infrastructure tradeoffs to both engineers and leadership</li>\n<li>You've built infrastructure from scratch at a fast-moving company, not just inherited mature platforms</li>\n<li>You thrive in startups. You ship daily, adapt when priorities shift, and don't wait to be told what to own</li>\n\n</div>"},{"text":"Preferred skills","content":"<div>\n\n<li>Hands-on compliance work (SOC 2 or HIPAA) in a regulated industry like fintech, healthcare, or government</li>\n<li>Experience with event-driven autoscaling and async task processing systems (e.g., Celery, SQS, KEDA)</li>\n<li>Experience with isolated or partitioned cloud environments for regulated workloads</li>\n<li>Python scripting for automation and tooling</li>\n<li>Experience with relational database administration, tuning, and scaling in production</li>\n<li>Background in cost optimization and FinOps practices</li>\n<li>Experience with secrets management and Kubernetes package management</li>\n\n</div>"},{"text":"Benefits","content":"<div>\n\n<li>Fully remote</li>\n<li>Competitive salary and equity package</li>\n<li>Health, dental, and vision insurance</li>\n<li>401(k)</li>\n<li>Flexible time off</li>\n<li>Work with cutting-edge technology and innovative customers</li>\n<li>Opportunity to shape the future of financial data access</li>\n\n</div>"}],"salaryRange":{"currency":"USD","interval":"per-year-salary","min":140000,"max":170000},"text":"Senior DevOps Engineer","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 18px;\">About Truv</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">T</span><span style=\"font-size: 14px;\">ruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more, eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we're disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 18px;\">About the Job</span></div>\n<p>We are looking for a Senior DevOps Engineer to join our Infrastructure team and help build the platform that powers Truv. You'll join a small, senior team working on high-impact initiatives, from standing up our first formal observability and alerting platform to architecting infrastructure for compliance across regulated sectors. You'll work closely with engineering leadership and cross-functional teams to ensure our infrastructure is reliable, secure, and scales with our rapidly growing customer base in the banking, lending, and government sectors.</p>\n<p>This isn't a \"keep the lights on\" role. We need someone who identifies gaps, proposes solutions, and drives them to completion. You'll have real ownership and the support of a tight team to ship meaningful improvements. In your first 30 days, you'll deploy changes to production. We onboard fast and trust our hires to own outcomes early.</p>\n<!-- notionvc: 32be0e99-693c-44b1-8365-7d4eb531fdf4 -->","descriptionBodyPlain":"About Truv\n \nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more, eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we're disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n \nAbout the Job\nWe are looking for a Senior DevOps Engineer to join our Infrastructure team and help build the platform that powers Truv. You'll join a small, senior team working on high-impact initiatives, from standing up our first formal observability and alerting platform to architecting infrastructure for compliance across regulated sectors. You'll work closely with engineering leadership and cross-functional teams to ensure our infrastructure is reliable, secure, and scales with our rapidly growing customer base in the banking, lending, and government sectors.\nThis isn't a \"keep the lights on\" role. We need someone who identifies gaps, proposes solutions, and drives them to completion. You'll have real ownership and the support of a tight team to ship meaningful improvements. In your first 30 days, you'll deploy changes to production. We onboard fast and trust our hires to own outcomes early.\n","hostedUrl":"https://jobs.lever.co/truv/4049ad13-7b17-4638-bf5d-2c4079474010","applyUrl":"https://jobs.lever.co/truv/4049ad13-7b17-4638-bf5d-2c4079474010/apply"},{"additionalPlain":"We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.\n","additional":"<div><span style=\"font-size: 11pt;\">We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.</span></div>","categories":{"commitment":"Remote","location":"Spain","team":"Engineering","allLocations":["Spain","Georgia","Montenegro","Portugal","Serbia","Buenos Aires","Cyprus","UAE"]},"createdAt":1641231406441,"descriptionPlain":"About Truv\n \nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more, eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we're disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n","description":"<div><span style=\"font-size: 18px;\">About Truv</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">T</span><span style=\"font-size: 14px;\">ruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more, eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we're disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></div>\n","id":"3c350a95-c889-472a-b7b4-85435feee510","lists":[{"text":"What you’ll do","content":"\n<li>Reverse engineer and build integrations with external APIs and services</li>\n<li>Use best programming practices to optimize code performance</li>\n<li>Write and maintain unit and integration tests</li>\n"},{"text":"Who You Are","content":"\n<li>Strong knowledge of Python</li>\n<li>Strong background in network protocols (TCP/IP, HTTP, HTTPS)</li>\n<li>5+ years of experience in backend development</li>\n"},{"text":"Preferred skills","content":"\n<li>Experience with Django, PostgreSQL</li>\n<li>Experience with website scraping using Puppeteer, Playwright, lxml</li>\n<li>Experience with reverse engineering of mobile applications</li>\n<li>Experience with reverse engineering of non public APIs</li>\n"},{"text":"Benefits we offer","content":"\n<li>Fully remote</li>\n<li>Competitive salary and equity package</li>\n<li>Flexible time off&nbsp;</li>\n<li>Work with cutting-edge technology and innovative customers</li>\n<li>Opportunity to shape the future of financial data access</li>\n\n<div>&nbsp;</div>"}],"text":"Senior Software Engineer - Integrations, Crawler","country":"ES","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 18px;\">About Truv</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">T</span><span style=\"font-size: 14px;\">ruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more, eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we're disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></div>\n<!-- notionvc: 32be0e99-693c-44b1-8365-7d4eb531fdf4 -->","descriptionBodyPlain":"About Truv\n \nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more, eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we're disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n","hostedUrl":"https://jobs.lever.co/truv/3c350a95-c889-472a-b7b4-85435feee510","applyUrl":"https://jobs.lever.co/truv/3c350a95-c889-472a-b7b4-85435feee510/apply"},{"additionalPlain":"We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.\n","additional":"<div><span style=\"font-size: 11pt;\">We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.</span></div>","categories":{"location":"Remote","team":"Customer Success","allLocations":["Remote"]},"createdAt":1772046145761,"descriptionPlain":"About Truv:\n \nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n \nAbout the Job:\n \nWe are seeking a Senior Solutions Architect to serve as a trusted advisor to our Public Sector clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.\n","description":"<div><strong style=\"font-size: 16px;\">About Truv:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 14.6667px;\">Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">About the Job:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">We are seeking a Senior Solutions Architect to serve as a trusted advisor to our Public Sector clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.</span></div>","id":"9bf2373d-f5f8-47ea-80a3-b5feeffbdad1","lists":[{"text":"What You’ll Do","content":"\n<li>Own the technical post-sales relationship with assigned government accounts, serving as the primary point of contact for technical implementation, integration, and optimization.</li>\n<li>Develop and execute technical account plans that align our solutions with customers' business objectives and technical environment.</li>\n<li>Lead client onboarding, solution design, implementation, and integration projects, collaborating with customers' technical teams and internal engineering resources.</li>\n<li>Create and deliver training programs for customer teams.</li>\n<li>Proactively identify and resolve technical challenges before they impact customer satisfaction. Conduct review sessions and health checks to ensure optimal platform utilization.</li>\n<li>Monitor customer technical metrics and usage patterns to identify opportunities for expanded adoption.</li>\n<li>Partner with Product and Engineering teams to advocate for customer needs and provide market feedback.</li>\n<li>Document best practices and contribute to internal knowledge base, guide customers through platform updates, new feature releases, and technical changes.</li>\n"},{"text":"Who You Are","content":"\n<li>5+ years of experience in technical customer success, solutions architecture, or similar customer-facing technical role within B2B SaaS</li>\n<li>Proven track record at early-stage startups (50-200 employees)</li>\n<li>Minimum 5 year tenure in previous positions, demonstrating stability and impact</li>\n<li>Strong technical background with understanding of APIs, integrations, data workflows, and enterprise software architecture</li>\n<li>Enterprise account management or customer management experience essential</li>\n<li>Strong analytical and problem-solving capabilities</li>\n<li>Outstanding communication skills with ability to explain technical concepts to various audiences</li>\n<li>Bachelor's degree in Computer Science, Engineering, or related field</li>\n<li>Ability to travel up to 30%</li>\n"},{"text":"Success Metrics","content":"\n<li>Customer retention and expansion rates.</li>\n<li>Technical implementation success rates.</li>\n<li>Time-to-value for new customers.</li>\n<li>Customer satisfaction and NPS scores.</li>\n<li>Product adoption metrics.</li>\n<li>Technical issue resolution times.</li>\n<li>Customer health scores.</li>\n<li>Revenue growth within accounts.</li>\n"},{"text":"Benefits","content":"\n<li>Competitive salary and equity package.</li>\n<li>Fully Remote.</li>\n<li>Health, dental, and vision benefits.</li>\n<li>401(k)</li>\n<li>Flexible time off.</li>\n<li>Work with cutting-edge technology and innovative customers.</li>\n<li>Learn from experienced leadership team from top tech companies.</li>\n<li>High-impact role with clear growth trajectory.</li>\n<li>Opportunity to shape the future of financial data access.</li>\n"}],"salaryRange":{"min":140000,"max":190000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div>Base salary.</div>","salaryDescriptionPlain":"Base salary.\n","text":"Senior Solutions Architect, Public Sector","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><strong style=\"font-size: 16px;\">About Truv:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 14.6667px;\">Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more&mdash;eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we&rsquo;re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">About the Job:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">We are seeking a Senior Solutions Architect to serve as a trusted advisor to our Public Sector clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.</span></div>","descriptionBodyPlain":"About Truv:\n \nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n \nAbout the Job:\n \nWe are seeking a Senior Solutions Architect to serve as a trusted advisor to our Public Sector clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.\n","hostedUrl":"https://jobs.lever.co/truv/9bf2373d-f5f8-47ea-80a3-b5feeffbdad1","applyUrl":"https://jobs.lever.co/truv/9bf2373d-f5f8-47ea-80a3-b5feeffbdad1/apply"},{"additionalPlain":"We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.\n","additional":"<div><span style=\"font-size: 11pt;\">We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.</span></div>","categories":{"location":"Remote","team":"Customer Success","allLocations":["Remote"]},"createdAt":1771857878538,"descriptionPlain":"About Truv:\n \nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n \nAbout the Job:\n \nWe are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our Public Sector clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.\n","description":"<div><strong style=\"font-size: 16px;\">About Truv:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 14.6667px;\">Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">About the Job:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">We are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our Public Sector clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.</span></div>","id":"d016ce6c-2bca-453a-81c9-bb0100aa7125","lists":[{"text":"What You’ll Do","content":"\n<li>Own the technical post-sales relationship with assigned government accounts, serving as the primary point of contact for technical implementation, integration, and optimization.</li>\n<li>Develop and execute technical account plans that align our solutions with customers' business objectives and technical environment.</li>\n<li>Lead client onboarding, solution design, implementation, and integration projects, collaborating with customers' technical teams and internal engineering resources.</li>\n<li>Create and deliver training programs for customer teams.</li>\n<li>Proactively identify and resolve technical challenges before they impact customer satisfaction. Conduct review sessions and health checks to ensure optimal platform utilization.</li>\n<li>Monitor customer technical metrics and usage patterns to identify opportunities for expanded adoption.</li>\n<li>Partner with Product and Engineering teams to advocate for customer needs and provide market feedback.</li>\n<li>Document best practices and contribute to internal knowledge base, guide customers through platform updates, new feature releases, and technical changes.</li>\n"},{"text":"Who You Are","content":"\n<li>5+ years of experience in technical customer success, solutions engineering, or similar customer-facing technical role within B2B SaaS</li>\n<li>Proven track record at early-stage startups (50-200 employees)</li>\n<li>Minimum 5 year tenure in previous positions, demonstrating stability and impact</li>\n<li>Strong technical background with understanding of APIs, integrations, data workflows, and enterprise software architecture</li>\n<li>Enterprise account management or customer management experience essential</li>\n<li>Strong analytical and problem-solving capabilities</li>\n<li>Outstanding communication skills with ability to explain technical concepts to various audiences</li>\n<li>Bachelor's degree in Computer Science, Engineering, or related field</li>\n<li>Ability to travel up to 30%</li>\n"},{"text":"Success Metrics","content":"\n<li>Customer retention and expansion rates.</li>\n<li>Technical implementation success rates.</li>\n<li>Time-to-value for new customers.</li>\n<li>Customer satisfaction and NPS scores.</li>\n<li>Product adoption metrics.</li>\n<li>Technical issue resolution times.</li>\n<li>Customer health scores.</li>\n<li>Revenue growth within accounts.</li>\n"},{"text":"Benefits","content":"\n<li>Competitive salary and equity package.</li>\n<li>Fully Remote.</li>\n<li>Health, dental, and vision benefits.</li>\n<li>401(k)</li>\n<li>Flexible time off.</li>\n<li>Work with cutting-edge technology and innovative customers.</li>\n<li>Learn from experienced leadership team from top tech companies.</li>\n<li>High-impact role with clear growth trajectory.</li>\n<li>Opportunity to shape the future of financial data access.</li>\n"}],"salaryRange":{"min":140000,"max":190000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"<div>Base salary.</div>","salaryDescriptionPlain":"Base salary.\n","text":"Senior Technical Account Manager, Public Sector","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><strong style=\"font-size: 16px;\">About Truv:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 14.6667px;\">Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more&mdash;eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we&rsquo;re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></div>\n<div>&nbsp;</div>\n<div><strong style=\"font-size: 16px;\">About the Job:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">We are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our Public Sector clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.</span></div>","descriptionBodyPlain":"About Truv:\n \nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n \nAbout the Job:\n \nWe are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our Public Sector clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.\n","hostedUrl":"https://jobs.lever.co/truv/d016ce6c-2bca-453a-81c9-bb0100aa7125","applyUrl":"https://jobs.lever.co/truv/d016ce6c-2bca-453a-81c9-bb0100aa7125/apply"},{"additional":"","additionalPlain":"","categories":{"location":"Miami","team":"Customer Success","allLocations":["Miami"]},"createdAt":1763402470415,"descriptionPlain":"About Truv:\n\nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n\nAbout the Job:\n\nWe are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.\n","description":"<div><b>About Truv:</b></div><div><br></div><div><span style=\"font-size: 11pt;\">Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></div><div><br></div><div><b>About the Job:</b></div><div><br></div><div>We are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.</div>","id":"47ec2337-261a-4272-8c83-65cf18af3bd5","lists":[{"text":"What You’ll Do","content":"<li>Serve as the primary technical point of contact for assigned Encompass enterprise clients, owning the post-sales technical relationship and ensuring successful implementation, configuration, and ongoing optimization of the Encompass platform.</li><li>Develop and maintain technical account plans that align Encompass capabilities with each customer’s mortgage workflows, compliance requirements, and long-term business objectives.</li><li>Lead end-to-end onboarding and solution delivery, including Encompass environment setup, customizations, integrations (APIs, SDK, web services), and workflow automation, collaborating closely with client technical teams and internal engineering resources.</li><li>Build and deliver targeted training programs to help customer teams effectively use Encompass features, custom tools, and integrated solutions.</li><li>Proactively troubleshoot issues and address technical risks before they affect loan processing or customer satisfaction. Conduct regular technical reviews, pipeline health checks, and performance assessments to ensure optimal Encompass utilization.</li><li>Monitor customer usage data, custom workflows, and integration performance to identify opportunities for improved efficiency, feature expansion, or additional Encompass modules.</li><li>Partner with Product and Engineering to advocate for customer needs, share insights from customer implementations, and provide feedback on Encompass enhancements or API/SDK improvements.</li><li>Document technical best practices, workflow standards, and custom configuration guidelines to support internal knowledge sharing and consistent delivery.</li><li>Guide customers through Encompass updates, new feature releases, compliance changes, and required technical adjustments to maintain platform stability and regulatory readiness.</li>"},{"text":"Who You Are","content":"<li>5+ years of experience in technical customer success, solutions engineering, Encompass administration/development, or a similar customer-facing technical role within B2B SaaS, mortgage technology, or lending operations.</li><li>Demonstrated success supporting enterprise mortgage clients, preferably in early-stage or high-growth environments (50–200 employees), with the ability to operate autonomously and build processes from the ground up.</li><li>Strong tenure in previous roles (5+ years in prior positions), reflecting stability, ownership, and long-term impact across customer accounts or technical programs.</li><li>Solid technical foundation with hands-on experience in APIs, Encompass SDK, ICE Developer Connect APIs, LOS integrations, data mapping, automation workflows, and enterprise software systems.</li><li>Proven experience managing strategic enterprise accounts, engaging with both technical and business stakeholders, and driving adoption of Encompass configurations, automations, and integrated tools.</li><li>Strong analytical and problem-solving skills</li>"}],"salaryRange":{"min":130000,"max":170000,"currency":"USD","interval":"per-year-salary"},"text":"Technical Account Manager, Encompass","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><b>About Truv:</b></div><div><br></div><div><span style=\"font-size: 11pt;\">Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.</span></div><div><br></div><div><b>About the Job:</b></div><div><br></div><div>We are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.</div>","descriptionBodyPlain":"About Truv:\n\nTruv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.\n\nAbout the Job:\n\nWe are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.\n","hostedUrl":"https://jobs.lever.co/truv/47ec2337-261a-4272-8c83-65cf18af3bd5","applyUrl":"https://jobs.lever.co/truv/47ec2337-261a-4272-8c83-65cf18af3bd5/apply"}]