[{"additional":"","additionalPlain":"","categories":{"department":"Operations","location":"Philadelphia, Pennsylvania","team":"Thrive","allLocations":["Philadelphia, Pennsylvania"]},"createdAt":1778770712506,"descriptionPlain":"","description":"About Thrive
\n
Thrive is a fast-growing software company based in Philadelphia with about half of its
employees distributed throughout the US. Our mission is to make hiring for executive
leadership positions easier, faster, and more equitable. Thrive’s clients include some of the
world’s largest search firms, venture capital/private equity firms, and corporate executive
recruitment teams.
\n
Executive hiring is unlike typical staffing and recruiting. Most executives are passive
candidates, meaning they don't apply for positions. They are commonly found through
well-maintained networks and relationships. Unfortunately, most popular recruiting tools and
CRMs don’t work well for this use case. Enter Thrive, purpose-built software for executive
recruiting and leadership talent management. We are aggressively investing in building
disruptive solutions that help talent professionals find the best leaders, build curated talent
networks, and place executives.
\n
Thrive was born out of True, one of the fastest-growing organizations in the talent advisory
space.
\n
True is a global platform of companies that optimizes value creation by placing executive
talent, developing business leaders, creating diverse and inclusive networks, and using
innovative technology to advance executive talent priorities. With offices in North America,
EMEA, & APAC, True’s team of industry and functional experts leverage their deep networks to
connect companies with leading talent to transform businesses and industries.
We are aggressively investing in redefining our category by introducing disruptive products
and services that are built for and by our users.
\n
\n\n
We are looking for a highly motivated Customer Success Manager to serve as a strategic
partner and oversee key accounts and relationships. Your primary mission is to deeply
understand and proactively uncover the true business objectives and priorities of each client.
You will be responsible for reframing conversations away from product gaps and towards
maximizing value using the Thrive TRM platform—prescribing creative solutions, identifying
opportunities for growth, proactively managing their successful migration to the rearchitected
Thrive 2.0 platform, and ensuring high retention and successful customer outcomes. You’re an
\n
expert at optimizing and using the Thrive TRM platform, you'll serve as the main point of
contact for key decision makers, and you will analyze user activity and conduct business
reviews to help the customer achieve desired objectives.
\n
outcomes and maximizing value, deeply aligning with their business objectives.\nProactive Problem-Solver: You are skilled at analyzing customer behavior and data to
identify risk and growth opportunities, proactively diagnosing complex issues, and
creating strategic solutions.\nAdaptable & Influential: You are comfortable in a dynamic, fast-paced environment and
eager to quickly master new technology and features, including the Thrive 2.0 platform.\nCommunicator: You have excellent written communication and interpersonal skills, and
an ability to influence key stakeholders.\n"},{"text":"Why you’ll love it here:","content":"\nImpact & Growth: You will have a major impact, contributing directly to the success of
our customers and our business. We offer the agility of a startup with the stability of a
larger, established company (part of True).\nProfessional Development: Learning is an important part of our culture, and we offer
educational reimbursement for continuing education.\nComprehensive Benefits: We offer a competitive salary and a robust benefits package,
including medical/dental/vision insurance, Health Savings Account with employer
contribution, 401(k) plan with company matching, FSA, and commuter benefits.\nWork Environment: We foster a supportive, inclusive environment, offering comforts
like always-stocked snacks and beverages, relaxed dress code, sit/stand desks, and
MacBook Pros.\n\n
\n
\n
\nThis is a full-time position. You may choose to work in our office or work remotely from a home
office, but you must be authorized to work in the U.S. and operate a normal 8 hour working
day between the hours of 8am and 8pm EST.
\n
Candidates must be available to participate in an in-person interview as part of the selection
process. This role requires finalists to meet onsite with key stakeholders to support a thorough
evaluation of experience, qualifications, and overall fit for the position. Flexibility to travel to one
of our office locations for this stage of the interview process is required.
"},{"text":"Required Qualifications","content":"\n5+ years of experience in Customer Success, Account Management, Client Relations, or a
customer-facing SaaS role\nStrong ability to build and maintain long-term client relationships with key stakeholders and
decision makers\nExperience analyzing customer usage data, identifying trends, and recommending solutions
to improve engagement and retention\nExcellent written and verbal communication skills with the ability to conduct business
reviews and present recommendations clearly\nProven ability to manage multiple accounts and priorities in a fast-paced, dynamic
environment\nStrong problem-solving and troubleshooting skills with the ability to identify root causes and
deliver effective solutions\nComfortable learning new technologies, software platforms, and product features quickly\nDemonstrated ability to identify opportunities for account growth, upselling, and expanded
services\nHighly organized, detail-oriented, and customer-focused with a passion for helping clients
succeed\nExperience working with CRM, TRM, ATS, or SaaS platforms preferred\nBachelor’s degree preferred\n"}],"text":"Customer Success Manager","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"About Thrive
\n
Thrive is a fast-growing software company based in Philadelphia with about half of its
employees distributed throughout the US. Our mission is to make hiring for executive
leadership positions easier, faster, and more equitable. Thrive’s clients include some of the
world’s largest search firms, venture capital/private equity firms, and corporate executive
recruitment teams.
\n
Executive hiring is unlike typical staffing and recruiting. Most executives are passive
candidates, meaning they don't apply for positions. They are commonly found through
well-maintained networks and relationships. Unfortunately, most popular recruiting tools and
CRMs don’t work well for this use case. Enter Thrive, purpose-built software for executive
recruiting and leadership talent management. We are aggressively investing in building
disruptive solutions that help talent professionals find the best leaders, build curated talent
networks, and place executives.
\n
Thrive was born out of True, one of the fastest-growing organizations in the talent advisory
space.
\n
True is a global platform of companies that optimizes value creation by placing executive
talent, developing business leaders, creating diverse and inclusive networks, and using
innovative technology to advance executive talent priorities. With offices in North America,
EMEA, & APAC, True’s team of industry and functional experts leverage their deep networks to
connect companies with leading talent to transform businesses and industries.
We are aggressively investing in redefining our category by introducing disruptive products
and services that are built for and by our users.
\n
\n\n
We are looking for a highly motivated Customer Success Manager to serve as a strategic
partner and oversee key accounts and relationships. Your primary mission is to deeply
understand and proactively uncover the true business objectives and priorities of each client.
You will be responsible for reframing conversations away from product gaps and towards
maximizing value using the Thrive TRM platform—prescribing creative solutions, identifying
opportunities for growth, proactively managing their successful migration to the rearchitected
Thrive 2.0 platform, and ensuring high retention and successful customer outcomes. You’re an
\n
expert at optimizing and using the Thrive TRM platform, you'll serve as the main point of
contact for key decision makers, and you will analyze user activity and conduct business
reviews to help the customer achieve desired objectives.
\n
\n
About True
\n
As one of the fastest-growing organizations in the talent advisory space, True is a global platform of companies that optimizes value creation by placing executive talent, developing business leaders, creating diverse and inclusive networks, and using innovative technology to advance executive talent priorities. Our clients include innovative growth brands backed by leading Venture Capital and Private Equity firms as well as established public organizations. With offices in North America, EMEA, & APAC, our team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries. True was founded on the belief that doing good is the pathway to doing well. Our growth and success are a by-product of our values—treating people right, listening to new ideas and keeping culture at the heart of our business.
\n
\n
Role Description
\n
The Engagement Coordinator (EC) at True Search will act as a key team member supporting Partners and Principals in search execution. The EC role is indispensable and integral, ensuring clients and candidates receive a consistent white glove experience. Over the course of a search, an effective EC will function similar to a project manager owning our client/ candidate journey from start to finish. An EC will be accountable for managing scheduling, interfacing with C-suite executives both internal and external, travel coordination, document creation, database maintenance, and expense reporting.
\n
\n\n
Owns the search calendar, prioritizes appointments and works directly with partners, clients, and\ncandidates to define the search schedule\nSupports Partners with BD-related scheduling, expense reconciliation and calendar management\nMaintains Thrive database of all search-related candidate and client information\nCoordinates travel for partners and candidates- both domestic and international\nProcesses expense reporting for partners and candidates\n\n"},{"text":"About You","content":"\n\n
Flexible: able to pivot at a moment’s notice, adapt and prioritize to changing environments\nOrganized: process driven, obsessed with the details and accuracy- getting it right the first time\nProblem Solver: independent thinker, proactively finding solutions to overcome obstacles both\nsimple and complex\nProfessional: excellent communication skills, orally and in writing; confident and self-aware\nBusiness Acumen: understands the big picture; knowledge and interest in operations and strategy, holistic understanding of evolving business needs\n\n"},{"text":"Qualifications","content":"\n\n
Undergraduate degree preferred\nMinimum of 3 years experience supporting partners/senior level executives in an executive\nsearch firm, professional services firm\nProficient skills using Apple and G-Suite\nProven track record of managing numerous projects and competing demands with tight deadlines and daily/weekly deliverables\n\n"}],"text":"Engagement Coordinator - Central Timezone","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"\n
About True
\n
As one of the fastest-growing organizations in the talent advisory space, True is a global platform of companies that optimizes value creation by placing executive talent, developing business leaders, creating diverse and inclusive networks, and using innovative technology to advance executive talent priorities. Our clients include innovative growth brands backed by leading Venture Capital and Private Equity firms as well as established public organizations. With offices in North America, EMEA, & APAC, our team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries. True was founded on the belief that doing good is the pathway to doing well. Our growth and success are a by-product of our values—treating people right, listening to new ideas and keeping culture at the heart of our business.
\n
\n
Role Description
\n
The Engagement Coordinator (EC) at True Search will act as a key team member supporting Partners and Principals in search execution. The EC role is indispensable and integral, ensuring clients and candidates receive a consistent white glove experience. Over the course of a search, an effective EC will function similar to a project manager owning our client/ candidate journey from start to finish. An EC will be accountable for managing scheduling, interfacing with C-suite executives both internal and external, travel coordination, document creation, database maintenance, and expense reporting.
\n
about true
\n
True is a global platform of companies that optimizes value creation. As one of the fastest-growing
organizations in the talent advisory space, True places executive talent, assesses business leaders, creates
diverse and inclusive networks, and uses innovative technology to advance executive talent priorities.
Our clients include innovative growth brands backed by leading venture capital and private equity firms
as well as established public and private organizations.
\n
With offices in North America, EMEA, & APAC, our team of industry and functional experts leverage
their deep networks to connect companies with leading talent to transform businesses and industries. True
was recognized as a 2022 best workplace by Inc. Magazine for the 3rd year and is North America’s sixth
largest firm in the industry according to the recently published Hunt Scanlon annual ranking.
\n
True was founded on the belief that doing good is the pathway to doing well. Our growth and success are
a by-product of our values—treating people right, listening to new ideas and keeping culture at the heart
of our business.
","id":"c310c255-ad49-4066-85bd-0249db88e4d8","lists":[{"text":"","content":"about the role
\n
\nThe Engagement Coordinator (EC)/Office Administrator (OA) at True Search will act as a vital team
member supporting Partners and Principals in search execution in office. They are indispensable and
integral, ensuring clients and candidates receive a consistent white glove experience. Over the course of a
search, an effective EC/OA will function similar to a project manager owning our client/ candidate
journey from start to finish. An EC/OA will be accountable for managing scheduling, interfacing with
C-suite executives both internal and external, travel coordination, document creation, database
maintenance, and expense reporting. The EC/OA will spend 3 days a week onsite at our office location,
serving as the OA and be responsible for the day to day office management, along with administrative
support to the HR function as needed.
"},{"text":"","content":"what you’ll do
\n
Engagement Coordinator (EC)
\n\n
● Owns the search calendar, prioritizes appointments and works directly with partners, clients, and candidates to define the search schedule
● Supports Partners scheduling, tracking and management of all BD
● Maintains Thrive database of all search-related candidate and client information
● Coordinates travel for partners and candidates - both domestic and international
● Processes expense reporting for partners and candidates
\n
Office Administrator (OA)
\n
● Serves as point person for employees visiting the office and greets guests upon arrival, typical schedule is 9am to 5pm but remains flexible
● Liaison for administrative vendors including security, parking, cleaning, catering, and technology
● Organize office events including luncheons, training/information sessions, volunteer events, holiday parties, happy hours and office off-sites which may include oversight and management outside of office hours
● Assists with building projects, renovations and/or handling office moves; inventory management
\n● Runs conference room schedule, office hoteling
● Tracks and manages office related expenses, food, and office supplies
● Manage incoming and outgoing mail/packages for internal and external stakeholders as needed
● Ensure new hires receive the local office guide and details in advance of their first day
"},{"text":"","content":"who you are
\n
● Flexible- able to adjust at a moment’s notice, adapt and prioritize to changing environments
● Organized- process driven, obsessed with the details and accuracy- getting it right the first time
\n● Problem Solver- entrepreneurial thinker, proactively finding solutions to overcome obstacles both simple and sophisticated
● Professional- excellent interpersonal skills, orally and in writing; confident and self-aware
● Business Acumen- understands the big picture; knowledge and curiosity about operations and strategy, comprehensive understanding of evolving business needs
"},{"text":"","content":"(preferred)
\n
● Undergraduate degree preferred
● Minimum of 3 years experience supporting partners/senior level executives in an executive search firm, professional services firm, or similar type of role
● Proficient skills using Apple and G-Suite
\n● Consistent record of handling numerous projects and competing demands with quick timelines and daily/weekly deliverables
\n
\n
\n
\n
\n
\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
"}],"text":"Engagement Coordinator and Office Administrator","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"about true
\n
True is a global platform of companies that optimizes value creation. As one of the fastest-growing
organizations in the talent advisory space, True places executive talent, assesses business leaders, creates
diverse and inclusive networks, and uses innovative technology to advance executive talent priorities.
Our clients include innovative growth brands backed by leading venture capital and private equity firms
as well as established public and private organizations.
\n
With offices in North America, EMEA, & APAC, our team of industry and functional experts leverage
their deep networks to connect companies with leading talent to transform businesses and industries. True
was recognized as a 2022 best workplace by Inc. Magazine for the 3rd year and is North America’s sixth
largest firm in the industry according to the recently published Hunt Scanlon annual ranking.
\n
True was founded on the belief that doing good is the pathway to doing well. Our growth and success are
a by-product of our values—treating people right, listening to new ideas and keeping culture at the heart
of our business.
","descriptionBodyPlain":"about true\n\nTrue is a global platform of companies that optimizes value creation. As one of the fastest-growing\norganizations in the talent advisory space, True places executive talent, assesses business leaders, creates\ndiverse and inclusive networks, and uses innovative technology to advance executive talent priorities.\nOur clients include innovative growth brands backed by leading venture capital and private equity firms\nas well as established public and private organizations.\n\nWith offices in North America, EMEA, & APAC, our team of industry and functional experts leverage\ntheir deep networks to connect companies with leading talent to transform businesses and industries. True\nwas recognized as a 2022 best workplace by Inc. Magazine for the 3rd year and is North America’s sixth\nlargest firm in the industry according to the recently published Hunt Scanlon annual ranking.\n\nTrue was founded on the belief that doing good is the pathway to doing well. Our growth and success are\na by-product of our values—treating people right, listening to new ideas and keeping culture at the heart\nof our business.\n","hostedUrl":"https://jobs.lever.co/trueplatform/c310c255-ad49-4066-85bd-0249db88e4d8","applyUrl":"https://jobs.lever.co/trueplatform/c310c255-ad49-4066-85bd-0249db88e4d8/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Permanent","department":"Executive Search","location":"San Francisco, CA","team":"Executive Search","allLocations":["San Francisco, CA"]},"createdAt":1775569768296,"descriptionPlain":"about true\nTrue is a global platform of companies that optimizes value creation. As one of the fastest-growing organizations in the talent advisory space, True places executive talent, assesses business leaders, creates diverse and inclusive networks, and uses innovative technology to advance executive talent priorities. Our clients include innovative growth brands backed by leading venture capital and private equity firms as well as established public and private organizations.\nWith offices in North America, EMEA, & APAC, our team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries. True was recognized as a 2022 best workplace by Inc. Magazine for the 3rd year and is North America’s sixth largest firm in the industry according to the recently published Hunt Scanlon annual ranking.\nTrue was founded on the belief that doing good is the pathway to doing well. Our growth and success are a by-product of our values—treating people right, listening to new ideas and keeping culture at the heart of our business.\n\nabout the role\n \nWe are looking for an Associate. The Associate at True Search will act as a key team member working alongside Partners & Principals in search execution. Over the course of a search, an effective Associate conducts research, builds target company lists, sources and screens candidates and manages the majority of data entry into our database, Thrive TRM. An Associate on the pathway to Senior Associate should own the entire candidate pipeline, the majority of candidate relationships and have more ownership on key search related activities with less Partner oversight.\nwhat you’ll do\n \nThe Associate works closely with a Partner and/or Principal and serves as a key strategic resource to the search team including but not limited to new candidate & company research, candidate pipeline development, candidate engagement through LinkedIn, emails or phone calls and overall project management for each assigned search\nAt the outset of a search, ensure completion of job description, target company list and market map\nConduct detailed research projects to map candidates & companies from relevant industries\nIn partnership with your Partner or Principal, the Associate is responsible for sourcing, screening & reviewing 50-75% of all candidates for each assigned search\nWork effectively with the Engagement Administrator on scheduling of candidate interactions and consistently engage with the Partner throughout the search\n\nPrepare for client update calls by creating a clear agenda with discussion topics and ensuring each search instance of Thrive TRM is updated and error-free\nDuring every client update call, transcribe notes detailing company updates, candidate updates and client suggestions\nOutside of each assigned search, consistently discover & add qualified candidates outside of the True network to Thrive TRM\nwho you are\nProven experience--One to three years of professional experience in an externally facing client management consulting role (change management, human capital, executive search, etc) or operational experience in an executive position (reporting to the CEO) at a high growth/innovative company\nOrganized and Efficient--able to balance multiple tasks with set deadlines in a fast-paced environment \nStrong Communicator and Listener--Attentive listener with strong oral and written communication skills \nExcellent Collaborator--desire to work and support colleagues across the platform and regions\nInitiator-- Willing to take initiative and work independently when needed\nCritical Thinker– Ability to accurately evaluate candidates and determine their suitability for an organization.\nStrong Work Ethic– Demonstrates reliability and the ability to manage multiple priorities effectively in a fast paced environment.\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\n\n","description":"\n
about true
\n
True is a global platform of companies that optimizes value creation. As one of the fastest-growing organizations in the talent advisory space, True places executive talent, assesses business leaders, creates diverse and inclusive networks, and uses innovative technology to advance executive talent priorities. Our clients include innovative growth brands backed by leading venture capital and private equity firms as well as established public and private organizations.
\n
With offices in North America, EMEA, & APAC, our team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries. True was recognized as a 2022 best workplace by Inc. Magazine for the 3rd year and is North America’s sixth largest firm in the industry according to the recently published Hunt Scanlon annual ranking.
\n
True was founded on the belief that doing good is the pathway to doing well. Our growth and success are a by-product of our values—treating people right, listening to new ideas and keeping culture at the heart of our business.
\n
\n
about the role
\n
\n
We are looking for an Associate. The Associate at True Search will act as a key team member working alongside Partners & Principals in search execution. Over the course of a search, an effective Associate conducts research, builds target company lists, sources and screens candidates and manages the majority of data entry into our database, Thrive TRM. An Associate on the pathway to Senior Associate should own the entire candidate pipeline, the majority of candidate relationships and have more ownership on key search related activities with less Partner oversight.
\n
what you’ll do
\n
\n
\n- \n
The Associate works closely with a Partner and/or Principal and serves as a key strategic resource to the search team including but not limited to new candidate & company research, candidate pipeline development, candidate engagement through LinkedIn, emails or phone calls and overall project management for each assigned search
\n \n- \n
At the outset of a search, ensure completion of job description, target company list and market map
\n \n- \n
Conduct detailed research projects to map candidates & companies from relevant industries
\n \n- \n
In partnership with your Partner or Principal, the Associate is responsible for sourcing, screening & reviewing 50-75% of all candidates for each assigned search
\n \n- \n
Work effectively with the Engagement Administrator on scheduling of candidate interactions and consistently engage with the Partner throughout the search
\n \n
\n
\n
\n- \n
Prepare for client update calls by creating a clear agenda with discussion topics and ensuring each search instance of Thrive TRM is updated and error-free
\n \n- \n
During every client update call, transcribe notes detailing company updates, candidate updates and client suggestions
\n \n- \n
Outside of each assigned search, consistently discover & add qualified candidates outside of the True network to Thrive TRM
\n \n
\n
who you are
\n
\n- \n
Proven experience--One to three years of professional experience in an externally facing client management consulting role (change management, human capital, executive search, etc) or operational experience in an executive position (reporting to the CEO) at a high growth/innovative company
\n \n- \n
Organized and Efficient--able to balance multiple tasks with set deadlines in a fast-paced environment
\n \n- \n
Strong Communicator and Listener--Attentive listener with strong oral and written communication skills
\n \n- \n
Excellent Collaborator--desire to work and support colleagues across the platform and regions
\n \n- \n
Initiator-- Willing to take initiative and work independently when needed
\n \n- \n
Critical Thinker– Ability to accurately evaluate candidates and determine their suitability for an organization.
\n \n- \n
Strong Work Ethic– Demonstrates reliability and the ability to manage multiple priorities effectively in a fast paced environment.
\n \n
\n
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
\n
\n
about true
\n
True is a global platform of companies that optimizes value creation. As one of the fastest-growing organizations in the talent advisory space, True places executive talent, assesses business leaders, creates diverse and inclusive networks, and uses innovative technology to advance executive talent priorities. Our clients include innovative growth brands backed by leading venture capital and private equity firms as well as established public and private organizations.
\n
With offices in North America, EMEA, & APAC, our team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries. True was recognized as a 2022 best workplace by Inc. Magazine for the 3rd year and is North America’s sixth largest firm in the industry according to the recently published Hunt Scanlon annual ranking.
\n
True was founded on the belief that doing good is the pathway to doing well. Our growth and success are a by-product of our values—treating people right, listening to new ideas and keeping culture at the heart of our business.
\n
\n
about the role
\n
\n
We are looking for an Associate. The Associate at True Search will act as a key team member working alongside Partners & Principals in search execution. Over the course of a search, an effective Associate conducts research, builds target company lists, sources and screens candidates and manages the majority of data entry into our database, Thrive TRM. An Associate on the pathway to Senior Associate should own the entire candidate pipeline, the majority of candidate relationships and have more ownership on key search related activities with less Partner oversight.
\n
what you’ll do
\n
\n
\n- \n
The Associate works closely with a Partner and/or Principal and serves as a key strategic resource to the search team including but not limited to new candidate & company research, candidate pipeline development, candidate engagement through LinkedIn, emails or phone calls and overall project management for each assigned search
\n \n- \n
At the outset of a search, ensure completion of job description, target company list and market map
\n \n- \n
Conduct detailed research projects to map candidates & companies from relevant industries
\n \n- \n
In partnership with your Partner or Principal, the Associate is responsible for sourcing, screening & reviewing 50-75% of all candidates for each assigned search
\n \n- \n
Work effectively with the Engagement Administrator on scheduling of candidate interactions and consistently engage with the Partner throughout the search
\n \n
\n
\n
\n- \n
Prepare for client update calls by creating a clear agenda with discussion topics and ensuring each search instance of Thrive TRM is updated and error-free
\n \n- \n
During every client update call, transcribe notes detailing company updates, candidate updates and client suggestions
\n \n- \n
Outside of each assigned search, consistently discover & add qualified candidates outside of the True network to Thrive TRM
\n \n
\n
who you are
\n
\n- \n
Proven experience--One to three years of professional experience in an externally facing client management consulting role (change management, human capital, executive search, etc) or operational experience in an executive position (reporting to the CEO) at a high growth/innovative company
\n \n- \n
Organized and Efficient--able to balance multiple tasks with set deadlines in a fast-paced environment
\n \n- \n
Strong Communicator and Listener--Attentive listener with strong oral and written communication skills
\n \n- \n
Excellent Collaborator--desire to work and support colleagues across the platform and regions
\n \n- \n
Initiator-- Willing to take initiative and work independently when needed
\n \n- \n
Critical Thinker– Ability to accurately evaluate candidates and determine their suitability for an organization.
\n \n- \n
Strong Work Ethic– Demonstrates reliability and the ability to manage multiple priorities effectively in a fast paced environment.
\n \n
\n
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
\n
About Thrive
\nThrive is a fast-growing software company based in Philadelphia with about half of its employees distributed throughout the US. Our mission is to make hiring for executive leadership positions easier, faster, and more equitable. Thrive’s clients include some of the world’s largest search firms, venture capital/private equity firms, and corporate executive recruitment teams.
\n
\nExecutive hiring is unlike typical staffing and recruiting. Most executives are passive candidates, meaning they don't apply for positions. They are commonly found through well-maintained networks and relationships. Unfortunately, most popular recruiting tools and CRMs don’t work well for this use case. Enter Thrive, purpose-built software for executive recruiting and leadership talent management. We are aggressively investing in building disruptive solutions that help talent professionals find the best leaders, build curated talent networks, and place executives.
\n
\nThrive was born out of True, one of the fastest-growing organizations in the talent advisory space.
\n
\nTrue is a global platform of companies that optimizes value creation by placing executive talent, developing business leaders, creating diverse and inclusive networks, and using innovative technology to advance executive talent priorities. With offices in North America, EMEA, & APAC, True’s team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries.
\n
\nThis is a full-time position remote (Hybrid available in Los Angeles, CA & Philadelphia, PA) position. You may choose to work in our office or work remotely from a home office, but you must be authorized to work in the U.S. and operate a normal 8 hour working day between the hours of 8am and 8pm EST.
\n
\nDuration: 6 Months
\n
\nThrive TRM’s Co-Op Program
\nThrive TRM is the executive search software powering 30,000+ leadership hires a year through cutting-edge talent data analysis. Unlike a standard, short-term internship, a co-op is an immersive, 6-month sprint where you operate as a fully integrated member of the team. You aren't just shadowing—you are owning real projects, building real tools, and driving measurable business impact from day one.
\n
\nThe Role
\nWant to build the future of Go-To-Market (GTM)? We’re looking for a highly ambitious Growth Marketing & AI Intern to help us scale our revenue engine.
\n
\nYou will be acting as an internal builder and growth strategist—researching high-value audiences, building automated AI workflows from scratch, and architecting the technical demos our sales team uses to close deals.
\n
\nWe are looking for a technically adept builder. You should have hands-on experience crafting complex workflow automations, integrating APIs, and leveraging modern tools like n8n, Clay, Claude Code, or similar platforms.
\n
\nIf you are curious about marketing and love stringing together data and AI models to solve complex business problems, this is the role for you.
\n
\nWhat You Will Do
\nStrategic Marketing & Audience Engagement
\n\n- Master the Market: Segment our core customer landscape to deeply understand their workflows and pain points
\n- Create a High-Impact Asset: Build a unique, data-driven marketing asset connecting our product insights to customer goals
\n- Drive Revenue: Your success will be measured by the engagement and pipeline your asset generates
\n
\nAI Agent & Workflow Orchestration
\n\n- Scale Our GTM: Build and deploy functional AI workflows to streamline marketing ops. You will actively build AI-enabled automations across:\n
\n- Content: Ingests long-form content and auto-generates platform-specific social posts in our brand voice
\n- Social Listening: Scans the web for buying signals, brand mentions, and sentiment, alerting the GTM team in real-time
\n- Competitive Intel: Tracks competitor changes (pricing, features, messaging) and drops actionable briefings into Slack
\n- CRM Enrichment: Automatically verifies, cleans, and enriches our lead database so our sales engine runs on pristine data
\n
\n \n
\nDemo Engineering & Environment Ownership
\n\n- Build Technical Demos: Craft compelling, use-case-driven product demos that perfectly showcase Thrive's capabilities to high-value prospects.
\n- Own the Environment: Manage, troubleshoot, and continuously improve our core sales demo environment so it is always polished and ready for the GTM team.
\n- Maintain Pristine Data: Architect and maintain the backend data within the demo environment over time, ensuring the platform always looks active, realistic, and tailored to our audience.
\n
\nWho You Are and What You’ll Learn
\n\n- A Technical self-starter comfortable with a high degree of agency. You have a bias for action and the technical chops to back it up. You don't wait for instructions—you ideate, flag roadblocks quickly, bring solutions, and are comfortable deep-diving into tools like n8n and Clay to get the job done.
\n- You will leave this 6-month co-op with hands-on experience in AI orchestration, GTM strategy, technical sales engineering, and applied data analysis
\n
","id":"bf96e5c1-2d15-413d-9dfb-54ce314d832f","lists":[],"text":"Growth Marketing & AI Co-Op (6-Month Duration)","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"About Thrive
\nThrive is a fast-growing software company based in Philadelphia with about half of its employees distributed throughout the US. Our mission is to make hiring for executive leadership positions easier, faster, and more equitable. Thrive’s clients include some of the world’s largest search firms, venture capital/private equity firms, and corporate executive recruitment teams.
\n
\nExecutive hiring is unlike typical staffing and recruiting. Most executives are passive candidates, meaning they don't apply for positions. They are commonly found through well-maintained networks and relationships. Unfortunately, most popular recruiting tools and CRMs don’t work well for this use case. Enter Thrive, purpose-built software for executive recruiting and leadership talent management. We are aggressively investing in building disruptive solutions that help talent professionals find the best leaders, build curated talent networks, and place executives.
\n
\nThrive was born out of True, one of the fastest-growing organizations in the talent advisory space.
\n
\nTrue is a global platform of companies that optimizes value creation by placing executive talent, developing business leaders, creating diverse and inclusive networks, and using innovative technology to advance executive talent priorities. With offices in North America, EMEA, & APAC, True’s team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries.
\n
\nThis is a full-time position remote (Hybrid available in Los Angeles, CA & Philadelphia, PA) position. You may choose to work in our office or work remotely from a home office, but you must be authorized to work in the U.S. and operate a normal 8 hour working day between the hours of 8am and 8pm EST.
\n
\nDuration: 6 Months
\n
\nThrive TRM’s Co-Op Program
\nThrive TRM is the executive search software powering 30,000+ leadership hires a year through cutting-edge talent data analysis. Unlike a standard, short-term internship, a co-op is an immersive, 6-month sprint where you operate as a fully integrated member of the team. You aren't just shadowing—you are owning real projects, building real tools, and driving measurable business impact from day one.
\n
\nThe Role
\nWant to build the future of Go-To-Market (GTM)? We’re looking for a highly ambitious Growth Marketing & AI Intern to help us scale our revenue engine.
\n
\nYou will be acting as an internal builder and growth strategist—researching high-value audiences, building automated AI workflows from scratch, and architecting the technical demos our sales team uses to close deals.
\n
\nWe are looking for a technically adept builder. You should have hands-on experience crafting complex workflow automations, integrating APIs, and leveraging modern tools like n8n, Clay, Claude Code, or similar platforms.
\n
\nIf you are curious about marketing and love stringing together data and AI models to solve complex business problems, this is the role for you.
\n
\nWhat You Will Do
\nStrategic Marketing & Audience Engagement
\n\n- Master the Market: Segment our core customer landscape to deeply understand their workflows and pain points
\n- Create a High-Impact Asset: Build a unique, data-driven marketing asset connecting our product insights to customer goals
\n- Drive Revenue: Your success will be measured by the engagement and pipeline your asset generates
\n
\nAI Agent & Workflow Orchestration
\n\n- Scale Our GTM: Build and deploy functional AI workflows to streamline marketing ops. You will actively build AI-enabled automations across:\n
\n- Content: Ingests long-form content and auto-generates platform-specific social posts in our brand voice
\n- Social Listening: Scans the web for buying signals, brand mentions, and sentiment, alerting the GTM team in real-time
\n- Competitive Intel: Tracks competitor changes (pricing, features, messaging) and drops actionable briefings into Slack
\n- CRM Enrichment: Automatically verifies, cleans, and enriches our lead database so our sales engine runs on pristine data
\n
\n \n
\nDemo Engineering & Environment Ownership
\n\n- Build Technical Demos: Craft compelling, use-case-driven product demos that perfectly showcase Thrive's capabilities to high-value prospects.
\n- Own the Environment: Manage, troubleshoot, and continuously improve our core sales demo environment so it is always polished and ready for the GTM team.
\n- Maintain Pristine Data: Architect and maintain the backend data within the demo environment over time, ensuring the platform always looks active, realistic, and tailored to our audience.
\n
\nWho You Are and What You’ll Learn
\n\n- A Technical self-starter comfortable with a high degree of agency. You have a bias for action and the technical chops to back it up. You don't wait for instructions—you ideate, flag roadblocks quickly, bring solutions, and are comfortable deep-diving into tools like n8n and Clay to get the job done.
\n- You will leave this 6-month co-op with hands-on experience in AI orchestration, GTM strategy, technical sales engineering, and applied data analysis
\n
","descriptionBodyPlain":"About Thrive \nThrive is a fast-growing software company based in Philadelphia with about half of its employees distributed throughout the US. Our mission is to make hiring for executive leadership positions easier, faster, and more equitable. Thrive’s clients include some of the world’s largest search firms, venture capital/private equity firms, and corporate executive recruitment teams.\n \nExecutive hiring is unlike typical staffing and recruiting. Most executives are passive candidates, meaning they don't apply for positions. They are commonly found through well-maintained networks and relationships. Unfortunately, most popular recruiting tools and CRMs don’t work well for this use case. Enter Thrive, purpose-built software for executive recruiting and leadership talent management. We are aggressively investing in building disruptive solutions that help talent professionals find the best leaders, build curated talent networks, and place executives.\n \nThrive was born out of True, one of the fastest-growing organizations in the talent advisory space.\n \nTrue is a global platform of companies that optimizes value creation by placing executive talent, developing business leaders, creating diverse and inclusive networks, and using innovative technology to advance executive talent priorities. With offices in North America, EMEA, & APAC, True’s team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries.\n \nThis is a full-time position remote (Hybrid available in Los Angeles, CA & Philadelphia, PA) position. You may choose to work in our office or work remotely from a home office, but you must be authorized to work in the U.S. and operate a normal 8 hour working day between the hours of 8am and 8pm EST. \n \nDuration: 6 Months \n \nThrive TRM’s Co-Op Program \nThrive TRM is the executive search software powering 30,000+ leadership hires a year through cutting-edge talent data analysis. Unlike a standard, short-term internship, a co-op is an immersive, 6-month sprint where you operate as a fully integrated member of the team. You aren't just shadowing—you are owning real projects, building real tools, and driving measurable business impact from day one. \n \nThe Role \nWant to build the future of Go-To-Market (GTM)? We’re looking for a highly ambitious Growth Marketing & AI Intern to help us scale our revenue engine.\n \nYou will be acting as an internal builder and growth strategist—researching high-value audiences, building automated AI workflows from scratch, and architecting the technical demos our sales team uses to close deals. \n \nWe are looking for a technically adept builder. You should have hands-on experience crafting complex workflow automations, integrating APIs, and leveraging modern tools like n8n, Clay, Claude Code, or similar platforms. \n \nIf you are curious about marketing and love stringing together data and AI models to solve complex business problems, this is the role for you. \n \nWhat You Will Do\nStrategic Marketing & Audience Engagement\nMaster the Market: Segment our core customer landscape to deeply understand their workflows and pain points\nCreate a High-Impact Asset: Build a unique, data-driven marketing asset connecting our product insights to customer goals\nDrive Revenue: Your success will be measured by the engagement and pipeline your asset generates \nAI Agent & Workflow Orchestration\nScale Our GTM: Build and deploy functional AI workflows to streamline marketing ops. You will actively build AI-enabled automations across: \nContent: Ingests long-form content and auto-generates platform-specific social posts in our brand voice\nSocial Listening: Scans the web for buying signals, brand mentions, and sentiment, alerting the GTM team in real-time\nCompetitive Intel: Tracks competitor changes (pricing, features, messaging) and drops actionable briefings into Slack\nCRM Enrichment: Automatically verifies, cleans, and enriches our lead database so our sales engine runs on pristine data \nDemo Engineering & Environment Ownership\nBuild Technical Demos: Craft compelling, use-case-driven product demos that perfectly showcase Thrive's capabilities to high-value prospects.\nOwn the Environment: Manage, troubleshoot, and continuously improve our core sales demo environment so it is always polished and ready for the GTM team.\nMaintain Pristine Data: Architect and maintain the backend data within the demo environment over time, ensuring the platform always looks active, realistic, and tailored to our audience. \nWho You Are and What You’ll Learn\nA Technical self-starter comfortable with a high degree of agency. You have a bias for action and the technical chops to back it up. You don't wait for instructions—you ideate, flag roadblocks quickly, bring solutions, and are comfortable deep-diving into tools like n8n and Clay to get the job done.\nYou will leave this 6-month co-op with hands-on experience in AI orchestration, GTM strategy, technical sales engineering, and applied data analysis \n","hostedUrl":"https://jobs.lever.co/trueplatform/bf96e5c1-2d15-413d-9dfb-54ce314d832f","applyUrl":"https://jobs.lever.co/trueplatform/bf96e5c1-2d15-413d-9dfb-54ce314d832f/apply"},{"additionalPlain":"We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\n","additional":"We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
","categories":{"department":"Operations","location":"United States","team":"IT","allLocations":["United States"]},"createdAt":1741613662480,"descriptionPlain":"about true\n\nTrue is a global platform of companies that optimizes value creation. As one of the fastest-growing organizations in the talent advisory space, True places executive talent, assesses business leaders, creates diverse and inclusive networks, and uses innovative technology to advance executive talent priorities. Our clients include innovative growth brands backed by leading venture capital and private equity firms as well as established public and private organizations.\n\nWith offices in North America, EMEA, & APAC, our team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries. True was recognized as a 2022 best workplace by Inc. Magazine for the 3rd year and is North America’s sixth largest firm in the industry according to the recently published Hunt Scanlon annual ranking.\nTrue was founded on the belief that doing good is the pathway to doing well. Our growth and success are a by-product of our values—treating people right, listening to new ideas and keeping culture at the heart of our business.\n","description":"about true
True is a global platform of companies that optimizes value creation. As one of the fastest-growing organizations in the talent advisory space, True places executive talent, assesses business leaders, creates diverse and inclusive networks, and uses innovative technology to advance executive talent priorities. Our clients include innovative growth brands backed by leading venture capital and private equity firms as well as established public and private organizations.
With offices in North America, EMEA, & APAC, our team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries. True was recognized as a 2022 best workplace by Inc. Magazine for the 3rd year and is North America’s sixth largest firm in the industry according to the recently published Hunt Scanlon annual ranking.
True was founded on the belief that doing good is the pathway to doing well. Our growth and success are a by-product of our values—treating people right, listening to new ideas and keeping culture at the heart of our business.
","id":"efdcf999-3bdc-45d3-b23f-560af97abde6","lists":[{"text":"about the role","content":"This role reports directly to the Sr. Director of IT and is a Mid Level roleThis individual will play a key role in providing support and troubleshooting to internal and external stakeholders in a fast-paced environmentThis role will assist in mentoring and training junior team members on escalations, process improvement, and proceduresThis individual will handle complex technical issues, streamlining processes and delivering exceptional customer service "},{"text":"what you’ll do","content":"Diagnose and troubleshoot issues to provide advanced technical solutions, guidance and assistance to resolve complex technical issuesCollaborate with other departments and stakeholders for product development, troubleshooting, new implementations and quality assuranceCommunicate effectively with internal and external stakeholders to find the best resolutionsSupport projects within product development and escalate all critical issues to managementMonitor and analyze IT tickets, resolution times, and internal feedback to ensure quality assuranceRespond to tickets in the queue in a timely manner and escalate if neededTrain and mentor more junior members of the teamIdentify key areas of improvement in workflows and propose solutions Recommend new solutions based on data, and create new support procedures to streamline the teamDocument and share solutions, FAQs, and best practices to internal stakeholders and team membersIdentify gaps in IT procedures and systems by analyzing data, metrics, and current procedures across the firm"},{"text":"who you are","content":"Bachelor's degree or equivalent experience in IT, Business, or a related field3-5 years of experience in a support, technical, or customer service roleProficient in troubleshooting, ticketing systems, system vendorsStrong sense of customer service Project Management Self-starter and growth-based mindset toward self-improvement Experience in giving and receiving constructive feedback Strong attention to detail and analytical skillsAbility to be flexible and easily adaptable to changing conditions Strong written and oral communication Ability to work well in high pressure situations to meet deadlines High energy, high ownership, and a strong balance between team working and ability to work independently to drive results"},{"text":"Preferred Qualifications","content":"Experience mentoring or leading teams remotelyCertifications such as CompTIA A+, Cisco Certified Network Associate (CCNA), Apple Certified Support Professional (ACSP) a plusExperience supporting software products, SaaS platforms, or technical environmentsStrong experience working with Salesforce, Conga, and/or DomoStrong experience working with Apple products and Google Applications"}],"text":"Sr. Systems Developer","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"about true
True is a global platform of companies that optimizes value creation. As one of the fastest-growing organizations in the talent advisory space, True places executive talent, assesses business leaders, creates diverse and inclusive networks, and uses innovative technology to advance executive talent priorities. Our clients include innovative growth brands backed by leading venture capital and private equity firms as well as established public and private organizations.
With offices in North America, EMEA, & APAC, our team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries. True was recognized as a 2022 best workplace by Inc. Magazine for the 3rd year and is North America’s sixth largest firm in the industry according to the recently published Hunt Scanlon annual ranking.
True was founded on the belief that doing good is the pathway to doing well. Our growth and success are a by-product of our values—treating people right, listening to new ideas and keeping culture at the heart of our business.
","descriptionBodyPlain":"about true\n\nTrue is a global platform of companies that optimizes value creation. As one of the fastest-growing organizations in the talent advisory space, True places executive talent, assesses business leaders, creates diverse and inclusive networks, and uses innovative technology to advance executive talent priorities. Our clients include innovative growth brands backed by leading venture capital and private equity firms as well as established public and private organizations.\n\nWith offices in North America, EMEA, & APAC, our team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries. True was recognized as a 2022 best workplace by Inc. Magazine for the 3rd year and is North America’s sixth largest firm in the industry according to the recently published Hunt Scanlon annual ranking.\nTrue was founded on the belief that doing good is the pathway to doing well. Our growth and success are a by-product of our values—treating people right, listening to new ideas and keeping culture at the heart of our business.\n","hostedUrl":"https://jobs.lever.co/trueplatform/efdcf999-3bdc-45d3-b23f-560af97abde6","applyUrl":"https://jobs.lever.co/trueplatform/efdcf999-3bdc-45d3-b23f-560af97abde6/apply"}]