[{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Customer","location":"Canada","team":"SMB Sales","allLocations":["Canada"]},"createdAt":1775849341909,"descriptionPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nWant to make an impact by innovating how top global companies build teams and adapt to the Future of Work? As an Account Executive, you’ll have the opportunity to target and close net new accounts, as well as re-engage dormant accounts. Success in this role comes from your skills in researching potential customers, strategically engaging them, aligning Toptal’s value with their needs, and consistently closing new business. This is a full sales cycle role, which means you will be responsible for setting your own meetings through your prospecting and outreach.\nThis is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nProspect, educate, qualify, and close leads and opportunities by engaging dormant accounts and performing lead-generation activities into new targeted accounts. Additionally, manage inbound leads, as required.\nConduct outbound prospecting via phone, email, and LinkedIn to convey Toptal’s vision, identify opportunities, present Toptal’s value proposition, and secure new business.\nEffectively manage the sales funnel to optimize lead progression, coordinate communication among various stakeholders, and diligently follow up on accounts to nurture leads toward conversion.\nAs you become more comfortable in the role, you’ll help evolve our demand generation strategy and tactics.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nLearn Toptal’s model, our value proposition, and our story.\nWork with cross-functional teams to understand how you can utilize our incredible global team to build client relationships and drive success.\nLearn the breadth of Toptal’s impact on the world’s largest companies.\nGrasp the importance of the outbound function to the success of growing Toptal.\nUnderstand our sales method and our selling process to set you up for success.\nIn the first month, expect to:\nComplete our personalized sales training program, complete with mock calls, cold calls, and role-play scenarios.\nLearn how to use outreach tools (SalesLoft, Zoominfo, SalesNavigator).\nLearn the process for outreach, including calling, emailing, and LinkedIn messaging. Implement an outreach process and hit 1-month objectives.\nLearn how to analyze industry drivers, business problems, and target buyers.\nIn the first three months, expect to:\nWhile exercising discretion and independent judgment, uncover new opportunities with existing accounts and target accounts that result in revenue-generating engagements for Toptal.\nHit call/email quotas and fully ramped objectives.\nBecome proficient in using our SaaS tools.\nLearn how to maintain excellent data integrity in Salesforce.com.\nIn the first six months, expect to:\nContinuously hit fully ramped quotas and objectives.\nAssist with training and onboarding new Account Executives.\nBuild new and existing client relationships, expand Toptal’s partnership with new and existing clients.\nSuggest, implement and experiment with new lead and demand generation activities.\nIn the first year, expect to:\nHave closed multiple net new accounts from the strategic account list, while exercising discretion and independent judgment.\nBecome a mentor to new members of the team, helping them learn about Toptal, our model, and how proper business development practices can improve relationships and increase revenue.\nConsistently maintain a high level of success by meeting and exceeding 100% of monthly and quarterly key performance indicators and targets.\nEstablish a career path for advancement.\nQualifications and Job Requirements:\nBachelor’s degree is required.\nThe ideal candidate will bring at least 1 year of closing experience.\nYou are persistent. Being rejected by prospective clients can be a common occurrence in this role. You must have the ability to take those in stride and persist despite setbacks. Being enthusiastic, ambitious, and having a positive mindset will play a key role in your success.\nYou are naturally curious. You have a strong desire to understand people, their problems, companies, and industries. If/when you come across a complex issue, you can understand and explain them to clients.\nYou thrive with autonomy and ownership. We’re looking for someone who can be held accountable for leading their portion of the business. To succeed at Toptal, you need to be a world-class individual contributor. Part of this includes being able to take ownership of your accounts, successes, and failures.\nYou are a go-getter. We are looking for self-starters who are passionate about hunting for new accounts and think about target accounts as their own business. You aren’t afraid to do the work required to reach your goals by following a process and being creative.\nYou don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm. This position does sit on our Sales teams, after all.\nOutstanding written and verbal communication skills.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n","description":"\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
Want to make an impact by innovating how top global companies build teams and adapt to the Future of Work? As an Account Executive, you’ll have the opportunity to target and close net new accounts, as well as re-engage dormant accounts. Success in this role comes from your skills in researching potential customers, strategically engaging them, aligning Toptal’s value with their needs, and consistently closing new business. This is a full sales cycle role, which means you will be responsible for setting your own meetings through your prospecting and outreach.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Prospect, educate, qualify, and close leads and opportunities by engaging dormant accounts and performing lead-generation activities into new targeted accounts. Additionally, manage inbound leads, as required.
\n- Conduct outbound prospecting via phone, email, and LinkedIn to convey Toptal’s vision, identify opportunities, present Toptal’s value proposition, and secure new business.
\n- Effectively manage the sales funnel to optimize lead progression, coordinate communication among various stakeholders, and diligently follow up on accounts to nurture leads toward conversion.
\n- As you become more comfortable in the role, you’ll help evolve our demand generation strategy and tactics.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s model, our value proposition, and our story.
\n- Work with cross-functional teams to understand how you can utilize our incredible global team to build client relationships and drive success.
\n- Learn the breadth of Toptal’s impact on the world’s largest companies.
\n- Grasp the importance of the outbound function to the success of growing Toptal.
\n- Understand our sales method and our selling process to set you up for success.
\n
\n
In the first month, expect to:
\n
\n- Complete our personalized sales training program, complete with mock calls, cold calls, and role-play scenarios.
\n- Learn how to use outreach tools (SalesLoft, Zoominfo, SalesNavigator).
\n- Learn the process for outreach, including calling, emailing, and LinkedIn messaging. Implement an outreach process and hit 1-month objectives.
\n- Learn how to analyze industry drivers, business problems, and target buyers.
\n
\n
In the first three months, expect to:
\n
\n- While exercising discretion and independent judgment, uncover new opportunities with existing accounts and target accounts that result in revenue-generating engagements for Toptal.
\n- Hit call/email quotas and fully ramped objectives.
\n- Become proficient in using our SaaS tools.
\n- Learn how to maintain excellent data integrity in Salesforce.com.
\n
\n
In the first six months, expect to:
\n
\n- Continuously hit fully ramped quotas and objectives.
\n- Assist with training and onboarding new Account Executives.
\n- Build new and existing client relationships, expand Toptal’s partnership with new and existing clients.
\n- Suggest, implement and experiment with new lead and demand generation activities.
\n
\n
In the first year, expect to:
\n
\n- Have closed multiple net new accounts from the strategic account list, while exercising discretion and independent judgment.
\n- Become a mentor to new members of the team, helping them learn about Toptal, our model, and how proper business development practices can improve relationships and increase revenue.
\n- Consistently maintain a high level of success by meeting and exceeding 100% of monthly and quarterly key performance indicators and targets.
\n- Establish a career path for advancement.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- The ideal candidate will bring at least 1 year of closing experience.
\n- You are persistent. Being rejected by prospective clients can be a common occurrence in this role. You must have the ability to take those in stride and persist despite setbacks. Being enthusiastic, ambitious, and having a positive mindset will play a key role in your success.
\n- You are naturally curious. You have a strong desire to understand people, their problems, companies, and industries. If/when you come across a complex issue, you can understand and explain them to clients.
\n- You thrive with autonomy and ownership. We’re looking for someone who can be held accountable for leading their portion of the business. To succeed at Toptal, you need to be a world-class individual contributor. Part of this includes being able to take ownership of your accounts, successes, and failures.
\n- You are a go-getter. We are looking for self-starters who are passionate about hunting for new accounts and think about target accounts as their own business. You aren’t afraid to do the work required to reach your goals by following a process and being creative.
\n- You don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm. This position does sit on our Sales teams, after all.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
Want to make an impact by innovating how top global companies build teams and adapt to the Future of Work? As an Account Executive, you’ll have the opportunity to target and close net new accounts, as well as re-engage dormant accounts. Success in this role comes from your skills in researching potential customers, strategically engaging them, aligning Toptal’s value with their needs, and consistently closing new business. This is a full sales cycle role, which means you will be responsible for setting your own meetings through your prospecting and outreach.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Prospect, educate, qualify, and close leads and opportunities by engaging dormant accounts and performing lead-generation activities into new targeted accounts. Additionally, manage inbound leads, as required.
\n- Conduct outbound prospecting via phone, email, and LinkedIn to convey Toptal’s vision, identify opportunities, present Toptal’s value proposition, and secure new business.
\n- Effectively manage the sales funnel to optimize lead progression, coordinate communication among various stakeholders, and diligently follow up on accounts to nurture leads toward conversion.
\n- As you become more comfortable in the role, you’ll help evolve our demand generation strategy and tactics.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s model, our value proposition, and our story.
\n- Work with cross-functional teams to understand how you can utilize our incredible global team to build client relationships and drive success.
\n- Learn the breadth of Toptal’s impact on the world’s largest companies.
\n- Grasp the importance of the outbound function to the success of growing Toptal.
\n- Understand our sales method and our selling process to set you up for success.
\n
\n
In the first month, expect to:
\n
\n- Complete our personalized sales training program, complete with mock calls, cold calls, and role-play scenarios.
\n- Learn how to use outreach tools (SalesLoft, Zoominfo, SalesNavigator).
\n- Learn the process for outreach, including calling, emailing, and LinkedIn messaging. Implement an outreach process and hit 1-month objectives.
\n- Learn how to analyze industry drivers, business problems, and target buyers.
\n
\n
In the first three months, expect to:
\n
\n- While exercising discretion and independent judgment, uncover new opportunities with existing accounts and target accounts that result in revenue-generating engagements for Toptal.
\n- Hit call/email quotas and fully ramped objectives.
\n- Become proficient in using our SaaS tools.
\n- Learn how to maintain excellent data integrity in Salesforce.com.
\n
\n
In the first six months, expect to:
\n
\n- Continuously hit fully ramped quotas and objectives.
\n- Assist with training and onboarding new Account Executives.
\n- Build new and existing client relationships, expand Toptal’s partnership with new and existing clients.
\n- Suggest, implement and experiment with new lead and demand generation activities.
\n
\n
In the first year, expect to:
\n
\n- Have closed multiple net new accounts from the strategic account list, while exercising discretion and independent judgment.
\n- Become a mentor to new members of the team, helping them learn about Toptal, our model, and how proper business development practices can improve relationships and increase revenue.
\n- Consistently maintain a high level of success by meeting and exceeding 100% of monthly and quarterly key performance indicators and targets.
\n- Establish a career path for advancement.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- The ideal candidate will bring at least 1 year of closing experience.
\n- You are persistent. Being rejected by prospective clients can be a common occurrence in this role. You must have the ability to take those in stride and persist despite setbacks. Being enthusiastic, ambitious, and having a positive mindset will play a key role in your success.
\n- You are naturally curious. You have a strong desire to understand people, their problems, companies, and industries. If/when you come across a complex issue, you can understand and explain them to clients.
\n- You thrive with autonomy and ownership. We’re looking for someone who can be held accountable for leading their portion of the business. To succeed at Toptal, you need to be a world-class individual contributor. Part of this includes being able to take ownership of your accounts, successes, and failures.
\n- You are a go-getter. We are looking for self-starters who are passionate about hunting for new accounts and think about target accounts as their own business. You aren’t afraid to do the work required to reach your goals by following a process and being creative.
\n- You don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm. This position does sit on our Sales teams, after all.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
Want to make an impact by innovating how top global companies build teams and adapt to the Future of Work? As an Account Executive, you’ll be responsible for driving growth by acquiring new clients, re-engaging former clients, and expanding existing high-value accounts to maximize long-term growth opportunities. Success in this role comes from your ability to strategically identify and engage potential clients, uncover their key business challenges, and align Toptal’s solutions to meet their needs. This is a full-cycle sales role, which means you will take full ownership of your pipeline, including targeting ideal clients, setting your own high-quality meetings, and driving the sales process through to close.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Drive full-cycle sales by identifying and engaging high-potential prospects, re-engaging dormant clients, and generating new opportunities through strategic outreach.
\n- Conduct outbound prospecting via phone, email, and LinkedIn to identify opportunities, present Toptal’s value proposition, and secure new business.
\n- Effectively manage the sales funnel to optimize lead progression, coordinate communication among various stakeholders, and diligently follow up on accounts to nurture leads toward conversion.
\n- Ensure timely and accurate CRM documentation, while providing leadership with clear sales forecasts and pipeline insights.
\n- As you become more comfortable in the role, contribute to evolving our demand generation strategy and tactics to expand pipeline growth and market reach.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s model, our value proposition, and our story.
\n- Work with cross-functional teams to understand how you can utilize our incredible global team to build client relationships and drive success.
\n- Learn the breadth of Toptal’s impact on the world’s largest companies.
\n- Grasp the importance of the outbound function to the success of growing Toptal.
\n- Understand our sales method and our selling process to set you up for success.
\n
\n
In the first month, expect to:
\n
\n- Complete our personalized sales training program, complete with mock calls, cold calls, and role-play scenarios.
\n- Learn how to use outreach tools (SalesLoft, Zoominfo, SalesNavigator).
\n- Learn the process for outreach, including calling, emailing, and LinkedIn messaging. Implement an outreach process and hit 1-month objectives.
\n- Learn how to analyze industry drivers, business problems, and target buyers.
\n
\n
In the first three months, expect to:
\n
\n- Uncover new opportunities with existing accounts and target accounts that result in revenue-generating engagements for Toptal.
\n- Hit call/email quotas and fully ramped objectives.
\n- Become proficient in using our SaaS tools.
\n- Learn how to maintain excellent data integrity in Salesforce.com.
\n
\n
In the first six months, expect to:
\n
\n- Continuously hit fully ramped quotas and objectives.
\n- Assist with training and onboarding new Account Executives.
\n- Build new and existing client relationships, expand Toptal’s partnership with new and existing clients.
\n- Suggest, implement and experiment with new lead and demand generation activities.
\n
\n
In the first year, expect to:
\n
\n- Have closed multiple net new accounts from the strategic account list, while exercising discretion and independent judgment.
\n- Become a mentor to new members of the team, helping them learn about Toptal, our model, and how proper business development practices can improve relationships and increase revenue.
\n- Consistently maintain a high level of success by meeting and exceeding 100% of monthly and quarterly key performance indicators and targets.
\n- Establish a career path for advancement.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- Minimum 2 years sales experience, including at least 1 year in a closing role.
\n- Experience in B2B or SaaS sales is strongly preferred.
\n- Proven success in full-cycle sales, including lead generation, prospecting, running virtual sales calls, funnel management, and closing.
\n- Proficient with sales tools such as Salesforce, Salesloft, and LinkedIn Sales Navigator, with a demonstrated ability to quickly learn new technologies and adapt to evolving sales platforms.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You’re persistent in the face of setbacks, eager to understand people and problems, and motivated to go above and beyond to reach your goals.
\n- You thrive with autonomy and ownership. We’re looking for someone who can be held accountable for leading their portion of the business.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
Essential Job Functions
\n
\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\n
US FLSA Classification: Full-Time/Exempt
\n
\n
This position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
Want to make an impact by innovating how top global companies build teams and adapt to the Future of Work? As an Account Executive, you’ll be responsible for driving growth by acquiring new clients, re-engaging former clients, and expanding existing high-value accounts to maximize long-term growth opportunities. Success in this role comes from your ability to strategically identify and engage potential clients, uncover their key business challenges, and align Toptal’s solutions to meet their needs. This is a full-cycle sales role, which means you will take full ownership of your pipeline, including targeting ideal clients, setting your own high-quality meetings, and driving the sales process through to close.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Drive full-cycle sales by identifying and engaging high-potential prospects, re-engaging dormant clients, and generating new opportunities through strategic outreach.
\n- Conduct outbound prospecting via phone, email, and LinkedIn to identify opportunities, present Toptal’s value proposition, and secure new business.
\n- Effectively manage the sales funnel to optimize lead progression, coordinate communication among various stakeholders, and diligently follow up on accounts to nurture leads toward conversion.
\n- Ensure timely and accurate CRM documentation, while providing leadership with clear sales forecasts and pipeline insights.
\n- As you become more comfortable in the role, contribute to evolving our demand generation strategy and tactics to expand pipeline growth and market reach.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s model, our value proposition, and our story.
\n- Work with cross-functional teams to understand how you can utilize our incredible global team to build client relationships and drive success.
\n- Learn the breadth of Toptal’s impact on the world’s largest companies.
\n- Grasp the importance of the outbound function to the success of growing Toptal.
\n- Understand our sales method and our selling process to set you up for success.
\n
\n
In the first month, expect to:
\n
\n- Complete our personalized sales training program, complete with mock calls, cold calls, and role-play scenarios.
\n- Learn how to use outreach tools (SalesLoft, Zoominfo, SalesNavigator).
\n- Learn the process for outreach, including calling, emailing, and LinkedIn messaging. Implement an outreach process and hit 1-month objectives.
\n- Learn how to analyze industry drivers, business problems, and target buyers.
\n
\n
In the first three months, expect to:
\n
\n- Uncover new opportunities with existing accounts and target accounts that result in revenue-generating engagements for Toptal.
\n- Hit call/email quotas and fully ramped objectives.
\n- Become proficient in using our SaaS tools.
\n- Learn how to maintain excellent data integrity in Salesforce.com.
\n
\n
In the first six months, expect to:
\n
\n- Continuously hit fully ramped quotas and objectives.
\n- Assist with training and onboarding new Account Executives.
\n- Build new and existing client relationships, expand Toptal’s partnership with new and existing clients.
\n- Suggest, implement and experiment with new lead and demand generation activities.
\n
\n
In the first year, expect to:
\n
\n- Have closed multiple net new accounts from the strategic account list, while exercising discretion and independent judgment.
\n- Become a mentor to new members of the team, helping them learn about Toptal, our model, and how proper business development practices can improve relationships and increase revenue.
\n- Consistently maintain a high level of success by meeting and exceeding 100% of monthly and quarterly key performance indicators and targets.
\n- Establish a career path for advancement.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- Minimum 2 years sales experience, including at least 1 year in a closing role.
\n- Experience in B2B or SaaS sales is strongly preferred.
\n- Proven success in full-cycle sales, including lead generation, prospecting, running virtual sales calls, funnel management, and closing.
\n- Proficient with sales tools such as Salesforce, Salesloft, and LinkedIn Sales Navigator, with a demonstrated ability to quickly learn new technologies and adapt to evolving sales platforms.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You’re persistent in the face of setbacks, eager to understand people and problems, and motivated to go above and beyond to reach your goals.
\n- You thrive with autonomy and ownership. We’re looking for someone who can be held accountable for leading their portion of the business.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
Essential Job Functions
\n
\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\n
US FLSA Classification: Full-Time/Exempt
\n
\n
This position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
About Toptal
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\nJob Summary:
\nAs an Account Manager for SMB, you will manage a portfolio of growing accounts, serving as a dedicated advisor and key driver of client success. This is a proactive, growth-oriented role designed for an individual who moves beyond the transactional to understand the “why” behind a client’s needs. You will be expected to uncover new opportunities and deliver high-impact talent solutions that help your clients scale and achieve their business objectives.
\nYou will leverage deep curiosity and emerging business acumen to diagnose client challenges and identify opportunities for expansion across different departments and project types. Working both independently and in coordination with Toptal’s functional teams—including Talent Operations and Delivery—you will execute account strategies that ensure an exceptional experience and drive consistent revenue growth.
\nThis is a mid-level role for an ambitious professional who excels at building relationships, solving problems, and driving mutual value through consistent engagement and a consultative approach. You will be instrumental in positioning Toptal as a trusted partner, helping our clients navigate their most important talent initiatives.
\nThis is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\nResponsibilities:
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n\n- Exercise discretion and independent judgment.
\n- Own the growth, retention and success of a diverse portfolio of SMB accounts serving as a dedicated advisor and primary point of contact.
\n- Develop and execute proactive account plans that align client business goals with Toptal’s talent solutions, ensuring consistent value delivery and partnership expansion.
\n- Conduct regular, insight-driven check-ins with clients to gather feedback, assess health, and uncover new business challenges where Toptal can provide solutions.
\n- Identify and qualify expansion opportunities across different business units, using a consultative approach to recommend marketing, finance, and technical experts.
\n- Execute tailored outreach and engagement campaigns—including the use of Salesloft cadences—to educate clients on Toptal’s full breadth of services.
\n- Provide ongoing guidance throughout the project lifecycle, addressing concerns with a client-first mindset and ensuring a seamless experience for both clients and talent.
\n- Partner with Talent Operations and Delivery teams to resolve escalations, manage contract renewals, and ensure the successful execution of client engagements.
\n- Maintain rigorous Salesforce (SFDC) hygiene, ensuring pipeline accuracy, contact management, and diligent tracking of all account activities and revenue.
\n- Stay current on industry trends and emerging technologies to provide clients with best-practice recommendations that reinforce Toptal’s position as a trusted partner.
\n- Actively monitor demand signals and platform data to proactively offer “uncovered value,” identifying needs before the client explicitly voices them.
\n- Drive mutually beneficial growth by positioning Toptal’s expertise as a solution for client-side bottlenecks, effectively upselling and cross-selling across the portfolio.
\n
\nIn the first week, expect to:
\n\n- Onboard and integrate into Toptal.
\n- Meet colleagues in our Customer, Talent, and Operational teams to begin your onboarding journey at Toptal.
\n
\nIn the first month, expect to:
\n\n- Complete Toptal’s personalized sales and vertical-specific training, mastering our full range of talent and managed service offerings.
\n- Start engaging in client calls, understanding the business partners involved in the relationship on both sides, and identifying where we can help partner companies grow.
\n
\nIn the first three months, expect to:
\n\n- Complete all onboarding and portfolio transitions, establishing yourself as the primary point of contact for your accounts through introduction and discovery calls.
\n- Establish a working cadence with key clients, business partners, and team members in these accounts, while exercising discretion and independent judgment.
\n- Quarterback the full lifecycle of account activities—from qualifying new needs and project staffing to providing delivery oversight and ensuring client satisfaction.
\n- Uncover new opportunities with clients that result in revenue-generating engagements for Toptal.
\n
\nIn the first six months, expect to:
\n\n- Execute on your strategic account plans to establish a clear pattern of organic business growth and revenue expansion.
\n- Expand the scope of engagements for all accounts to incorporate new verticals and new projects.
\n- Establish a clear pattern of business growth across your account portfolio.
\n
\nIn the first year, expect to:
\n\n- Achieve “Trusted Advisor” status with your clients, evidenced by high retention rates and a consistent pipeline of new opportunities.
\n- Begin to mentor newer team members, sharing best practices on Toptal’s model and how to effectively transition from transactional to consultative account management.
\n- Continue to utilize the full suite of Toptal’s capabilities to accelerate growth and position yourself for senior-level partnership responsibilities.
\n
\nQualifications and Job Requirements:
\n\n- Bachelor’s degree is required.
\n- 3+ years of experience in an Account Management role with a demonstrated history of overachieving revenue-based quotas and showcasing a profound understanding of client needs and fostering positive relationships.
\n- 1+ years of experience in a software consulting or tech sales role, demonstrating proficiency in navigating the software project management life cycle.
\n- Comprehensive ability to translate client business objectives into strategic solutions and actionable project scopes that demonstrate Toptal’s value.
\n- Client-Centric. Be driven to build strong relationships and be committed to the client’s success. This extends to the talent we provide, the experience we offer, and the outcomes we deliver.
\n- Growth mindset. Consistently looking to learn, grow and improve skills. Interested in receiving coaching to better realize personal and professional growth.
\n- Proactive. You are a self-starter who believes in extreme ownership. You use multiple means of communication and proactive outreach to engage clients. You do not wait until a client specifically states a new opportunity or potential dissatisfaction. You are proactively analyzing their trajectory, identifying gaps, needs and roadblocks before they occur.
\n- Critical thinker. Have the ability to think critically about a client’s technical and operational bottlenecks to propose high-impact talent solutions to drive account growth and your value as a strategic partner.
\n- Competitive. Competitive with yourself to be a better version than you were yesterday.
\n- Commitment to the disciplined, consistent account management and process adherence day to day needed to execute account strategies and long-term growth.
\n- Optimistic and ambitious in the face of change – promoting new sales offerings, updating strategies to drive growth, and hitting challenging targets.
\n- Proactive. A self-starter that will exhibit ownership of accounts, including successes, and failures, while also understanding our mission and doing the work required to drive us to that goal, without being told. Not reactive, but anticipates roadblocks, and thinks several steps ahead of a problem.
\n- Collaborative. Nothing we do is done in isolation. Success at Toptal is determined by being able to work as a team both within Toptal and within client accounts.
\n- Self-motivated, quick-thinking, with the ability to thrive in a fast-paced work environment. Having exceptional time management skills is required to achieve success in this role.
\n- You don’t take yourself too seriously; You have a sense of humor and a grounded personality—we are a high-performance team that values authenticity and wit.
\n- Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
","id":"5b2cb88a-2927-47dd-9719-f914bc4a3665","lists":[],"text":"Account Manager","country":"CA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"About Toptal
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\nJob Summary:
\nAs an Account Manager for SMB, you will manage a portfolio of growing accounts, serving as a dedicated advisor and key driver of client success. This is a proactive, growth-oriented role designed for an individual who moves beyond the transactional to understand the “why” behind a client’s needs. You will be expected to uncover new opportunities and deliver high-impact talent solutions that help your clients scale and achieve their business objectives.
\nYou will leverage deep curiosity and emerging business acumen to diagnose client challenges and identify opportunities for expansion across different departments and project types. Working both independently and in coordination with Toptal’s functional teams—including Talent Operations and Delivery—you will execute account strategies that ensure an exceptional experience and drive consistent revenue growth.
\nThis is a mid-level role for an ambitious professional who excels at building relationships, solving problems, and driving mutual value through consistent engagement and a consultative approach. You will be instrumental in positioning Toptal as a trusted partner, helping our clients navigate their most important talent initiatives.
\nThis is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\nResponsibilities:
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n\n- Exercise discretion and independent judgment.
\n- Own the growth, retention and success of a diverse portfolio of SMB accounts serving as a dedicated advisor and primary point of contact.
\n- Develop and execute proactive account plans that align client business goals with Toptal’s talent solutions, ensuring consistent value delivery and partnership expansion.
\n- Conduct regular, insight-driven check-ins with clients to gather feedback, assess health, and uncover new business challenges where Toptal can provide solutions.
\n- Identify and qualify expansion opportunities across different business units, using a consultative approach to recommend marketing, finance, and technical experts.
\n- Execute tailored outreach and engagement campaigns—including the use of Salesloft cadences—to educate clients on Toptal’s full breadth of services.
\n- Provide ongoing guidance throughout the project lifecycle, addressing concerns with a client-first mindset and ensuring a seamless experience for both clients and talent.
\n- Partner with Talent Operations and Delivery teams to resolve escalations, manage contract renewals, and ensure the successful execution of client engagements.
\n- Maintain rigorous Salesforce (SFDC) hygiene, ensuring pipeline accuracy, contact management, and diligent tracking of all account activities and revenue.
\n- Stay current on industry trends and emerging technologies to provide clients with best-practice recommendations that reinforce Toptal’s position as a trusted partner.
\n- Actively monitor demand signals and platform data to proactively offer “uncovered value,” identifying needs before the client explicitly voices them.
\n- Drive mutually beneficial growth by positioning Toptal’s expertise as a solution for client-side bottlenecks, effectively upselling and cross-selling across the portfolio.
\n
\nIn the first week, expect to:
\n\n- Onboard and integrate into Toptal.
\n- Meet colleagues in our Customer, Talent, and Operational teams to begin your onboarding journey at Toptal.
\n
\nIn the first month, expect to:
\n\n- Complete Toptal’s personalized sales and vertical-specific training, mastering our full range of talent and managed service offerings.
\n- Start engaging in client calls, understanding the business partners involved in the relationship on both sides, and identifying where we can help partner companies grow.
\n
\nIn the first three months, expect to:
\n\n- Complete all onboarding and portfolio transitions, establishing yourself as the primary point of contact for your accounts through introduction and discovery calls.
\n- Establish a working cadence with key clients, business partners, and team members in these accounts, while exercising discretion and independent judgment.
\n- Quarterback the full lifecycle of account activities—from qualifying new needs and project staffing to providing delivery oversight and ensuring client satisfaction.
\n- Uncover new opportunities with clients that result in revenue-generating engagements for Toptal.
\n
\nIn the first six months, expect to:
\n\n- Execute on your strategic account plans to establish a clear pattern of organic business growth and revenue expansion.
\n- Expand the scope of engagements for all accounts to incorporate new verticals and new projects.
\n- Establish a clear pattern of business growth across your account portfolio.
\n
\nIn the first year, expect to:
\n\n- Achieve “Trusted Advisor” status with your clients, evidenced by high retention rates and a consistent pipeline of new opportunities.
\n- Begin to mentor newer team members, sharing best practices on Toptal’s model and how to effectively transition from transactional to consultative account management.
\n- Continue to utilize the full suite of Toptal’s capabilities to accelerate growth and position yourself for senior-level partnership responsibilities.
\n
\nQualifications and Job Requirements:
\n\n- Bachelor’s degree is required.
\n- 3+ years of experience in an Account Management role with a demonstrated history of overachieving revenue-based quotas and showcasing a profound understanding of client needs and fostering positive relationships.
\n- 1+ years of experience in a software consulting or tech sales role, demonstrating proficiency in navigating the software project management life cycle.
\n- Comprehensive ability to translate client business objectives into strategic solutions and actionable project scopes that demonstrate Toptal’s value.
\n- Client-Centric. Be driven to build strong relationships and be committed to the client’s success. This extends to the talent we provide, the experience we offer, and the outcomes we deliver.
\n- Growth mindset. Consistently looking to learn, grow and improve skills. Interested in receiving coaching to better realize personal and professional growth.
\n- Proactive. You are a self-starter who believes in extreme ownership. You use multiple means of communication and proactive outreach to engage clients. You do not wait until a client specifically states a new opportunity or potential dissatisfaction. You are proactively analyzing their trajectory, identifying gaps, needs and roadblocks before they occur.
\n- Critical thinker. Have the ability to think critically about a client’s technical and operational bottlenecks to propose high-impact talent solutions to drive account growth and your value as a strategic partner.
\n- Competitive. Competitive with yourself to be a better version than you were yesterday.
\n- Commitment to the disciplined, consistent account management and process adherence day to day needed to execute account strategies and long-term growth.
\n- Optimistic and ambitious in the face of change – promoting new sales offerings, updating strategies to drive growth, and hitting challenging targets.
\n- Proactive. A self-starter that will exhibit ownership of accounts, including successes, and failures, while also understanding our mission and doing the work required to drive us to that goal, without being told. Not reactive, but anticipates roadblocks, and thinks several steps ahead of a problem.
\n- Collaborative. Nothing we do is done in isolation. Success at Toptal is determined by being able to work as a team both within Toptal and within client accounts.
\n- Self-motivated, quick-thinking, with the ability to thrive in a fast-paced work environment. Having exceptional time management skills is required to achieve success in this role.
\n- You don’t take yourself too seriously; You have a sense of humor and a grounded personality—we are a high-performance team that values authenticity and wit.
\n- Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
","descriptionBodyPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nAs an Account Manager for SMB, you will manage a portfolio of growing accounts, serving as a dedicated advisor and key driver of client success. This is a proactive, growth-oriented role designed for an individual who moves beyond the transactional to understand the “why” behind a client’s needs. You will be expected to uncover new opportunities and deliver high-impact talent solutions that help your clients scale and achieve their business objectives.\nYou will leverage deep curiosity and emerging business acumen to diagnose client challenges and identify opportunities for expansion across different departments and project types. Working both independently and in coordination with Toptal’s functional teams—including Talent Operations and Delivery—you will execute account strategies that ensure an exceptional experience and drive consistent revenue growth.\nThis is a mid-level role for an ambitious professional who excels at building relationships, solving problems, and driving mutual value through consistent engagement and a consultative approach. You will be instrumental in positioning Toptal as a trusted partner, helping our clients navigate their most important talent initiatives.\nThis is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nExercise discretion and independent judgment.\nOwn the growth, retention and success of a diverse portfolio of SMB accounts serving as a dedicated advisor and primary point of contact.\nDevelop and execute proactive account plans that align client business goals with Toptal’s talent solutions, ensuring consistent value delivery and partnership expansion.\nConduct regular, insight-driven check-ins with clients to gather feedback, assess health, and uncover new business challenges where Toptal can provide solutions.\nIdentify and qualify expansion opportunities across different business units, using a consultative approach to recommend marketing, finance, and technical experts.\nExecute tailored outreach and engagement campaigns—including the use of Salesloft cadences—to educate clients on Toptal’s full breadth of services.\nProvide ongoing guidance throughout the project lifecycle, addressing concerns with a client-first mindset and ensuring a seamless experience for both clients and talent.\nPartner with Talent Operations and Delivery teams to resolve escalations, manage contract renewals, and ensure the successful execution of client engagements.\nMaintain rigorous Salesforce (SFDC) hygiene, ensuring pipeline accuracy, contact management, and diligent tracking of all account activities and revenue.\nStay current on industry trends and emerging technologies to provide clients with best-practice recommendations that reinforce Toptal’s position as a trusted partner.\nActively monitor demand signals and platform data to proactively offer “uncovered value,” identifying needs before the client explicitly voices them.\nDrive mutually beneficial growth by positioning Toptal’s expertise as a solution for client-side bottlenecks, effectively upselling and cross-selling across the portfolio.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nMeet colleagues in our Customer, Talent, and Operational teams to begin your onboarding journey at Toptal.\nIn the first month, expect to:\nComplete Toptal’s personalized sales and vertical-specific training, mastering our full range of talent and managed service offerings.\nStart engaging in client calls, understanding the business partners involved in the relationship on both sides, and identifying where we can help partner companies grow.\nIn the first three months, expect to:\nComplete all onboarding and portfolio transitions, establishing yourself as the primary point of contact for your accounts through introduction and discovery calls.\nEstablish a working cadence with key clients, business partners, and team members in these accounts, while exercising discretion and independent judgment.\nQuarterback the full lifecycle of account activities—from qualifying new needs and project staffing to providing delivery oversight and ensuring client satisfaction.\nUncover new opportunities with clients that result in revenue-generating engagements for Toptal.\nIn the first six months, expect to:\nExecute on your strategic account plans to establish a clear pattern of organic business growth and revenue expansion.\nExpand the scope of engagements for all accounts to incorporate new verticals and new projects.\nEstablish a clear pattern of business growth across your account portfolio.\nIn the first year, expect to:\nAchieve “Trusted Advisor” status with your clients, evidenced by high retention rates and a consistent pipeline of new opportunities.\nBegin to mentor newer team members, sharing best practices on Toptal’s model and how to effectively transition from transactional to consultative account management.\nContinue to utilize the full suite of Toptal’s capabilities to accelerate growth and position yourself for senior-level partnership responsibilities.\nQualifications and Job Requirements:\nBachelor’s degree is required.\n3+ years of experience in an Account Management role with a demonstrated history of overachieving revenue-based quotas and showcasing a profound understanding of client needs and fostering positive relationships.\n1+ years of experience in a software consulting or tech sales role, demonstrating proficiency in navigating the software project management life cycle.\nComprehensive ability to translate client business objectives into strategic solutions and actionable project scopes that demonstrate Toptal’s value.\nClient-Centric. Be driven to build strong relationships and be committed to the client’s success. This extends to the talent we provide, the experience we offer, and the outcomes we deliver.\nGrowth mindset. Consistently looking to learn, grow and improve skills. Interested in receiving coaching to better realize personal and professional growth.\nProactive. You are a self-starter who believes in extreme ownership. You use multiple means of communication and proactive outreach to engage clients. You do not wait until a client specifically states a new opportunity or potential dissatisfaction. You are proactively analyzing their trajectory, identifying gaps, needs and roadblocks before they occur.\nCritical thinker. Have the ability to think critically about a client’s technical and operational bottlenecks to propose high-impact talent solutions to drive account growth and your value as a strategic partner.\nCompetitive. Competitive with yourself to be a better version than you were yesterday.\nCommitment to the disciplined, consistent account management and process adherence day to day needed to execute account strategies and long-term growth.\nOptimistic and ambitious in the face of change – promoting new sales offerings, updating strategies to drive growth, and hitting challenging targets.\nProactive. A self-starter that will exhibit ownership of accounts, including successes, and failures, while also understanding our mission and doing the work required to drive us to that goal, without being told. Not reactive, but anticipates roadblocks, and thinks several steps ahead of a problem.\nCollaborative. Nothing we do is done in isolation. Success at Toptal is determined by being able to work as a team both within Toptal and within client accounts.\nSelf-motivated, quick-thinking, with the ability to thrive in a fast-paced work environment. Having exceptional time management skills is required to achieve success in this role.\nYou don’t take yourself too seriously; You have a sense of humor and a grounded personality—we are a high-performance team that values authenticity and wit.\nRegular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.\nOutstanding written and verbal communication skills.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nRegular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.\nOutstanding written and verbal communication skills.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n","hostedUrl":"https://jobs.lever.co/toptal/5b2cb88a-2927-47dd-9719-f914bc4a3665","applyUrl":"https://jobs.lever.co/toptal/5b2cb88a-2927-47dd-9719-f914bc4a3665/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Customer","location":"United States","team":"SMB Client Services","allLocations":["United States"]},"createdAt":1777038417900,"descriptionPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nAs an Account Manager for SMB, you will manage a portfolio of growing accounts, serving as a dedicated advisor and key driver of client success. This is a proactive, growth-oriented role designed for an individual who moves beyond the transactional to understand the “why” behind a client’s needs. You will be expected to uncover new opportunities and deliver high-impact talent solutions that help your clients scale and achieve their business objectives.\nYou will leverage deep curiosity and emerging business acumen to diagnose client challenges and identify opportunities for expansion across different departments and project types. Working both independently and in coordination with Toptal’s functional teams—including Talent Operations and Delivery—you will execute account strategies that ensure an exceptional experience and drive consistent revenue growth.\nThis is a mid-level role for an ambitious professional who excels at building relationships, solving problems, and driving mutual value through consistent engagement and a consultative approach. You will be instrumental in positioning Toptal as a trusted partner, helping our clients navigate their most important talent initiatives.\nThis is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nExercise discretion and independent judgment.\nOwn the growth, retention and success of a diverse portfolio of SMB accounts serving as a dedicated advisor and primary point of contact.\nDevelop and execute proactive account plans that align client business goals with Toptal’s talent solutions, ensuring consistent value delivery and partnership expansion.\nConduct regular, insight-driven check-ins with clients to gather feedback, assess health, and uncover new business challenges where Toptal can provide solutions.\nIdentify and qualify expansion opportunities across different business units, using a consultative approach to recommend marketing, finance, and technical experts.\nExecute tailored outreach and engagement campaigns—including the use of Salesloft cadences—to educate clients on Toptal’s full breadth of services.\nProvide ongoing guidance throughout the project lifecycle, addressing concerns with a client-first mindset and ensuring a seamless experience for both clients and talent.\nPartner with Talent Operations and Delivery teams to resolve escalations, manage contract renewals, and ensure the successful execution of client engagements.\nMaintain rigorous Salesforce (SFDC) hygiene, ensuring pipeline accuracy, contact management, and diligent tracking of all account activities and revenue.\nStay current on industry trends and emerging technologies to provide clients with best-practice recommendations that reinforce Toptal’s position as a trusted partner.\nActively monitor demand signals and platform data to proactively offer “uncovered value,” identifying needs before the client explicitly voices them.\nDrive mutually beneficial growth by positioning Toptal’s expertise as a solution for client-side bottlenecks, effectively upselling and cross-selling across the portfolio.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nMeet colleagues in our Customer, Talent, and Operational teams to begin your onboarding journey at Toptal.\nIn the first month, expect to:\nComplete Toptal’s personalized sales and vertical-specific training, mastering our full range of talent and managed service offerings.\nStart engaging in client calls, understanding the business partners involved in the relationship on both sides, and identifying where we can help partner companies grow.\nIn the first three months, expect to:\nComplete all onboarding and portfolio transitions, establishing yourself as the primary point of contact for your accounts through introduction and discovery calls.\nEstablish a working cadence with key clients, business partners, and team members in these accounts, while exercising discretion and independent judgment.\nQuarterback the full lifecycle of account activities—from qualifying new needs and project staffing to providing delivery oversight and ensuring client satisfaction.\nUncover new opportunities with clients that result in revenue-generating engagements for Toptal.\nIn the first six months, expect to:\nExecute on your strategic account plans to establish a clear pattern of organic business growth and revenue expansion.\nExpand the scope of engagements for all accounts to incorporate new verticals and new projects.\nEstablish a clear pattern of business growth across your account portfolio.\nIn the first year, expect to:\nAchieve “Trusted Advisor” status with your clients, evidenced by high retention rates and a consistent pipeline of new opportunities.\nBegin to mentor newer team members, sharing best practices on Toptal’s model and how to effectively transition from transactional to consultative account management.\nContinue to utilize the full suite of Toptal’s capabilities to accelerate growth and position yourself for senior-level partnership responsibilities.\nQualifications and Job Requirements:\nBachelor’s degree is required.\n3+ years of experience in an Account Management role with a demonstrated history of overachieving revenue-based quotas and showcasing a profound understanding of client needs and fostering positive relationships.\n1+ years of experience in a software consulting or tech sales role, demonstrating proficiency in navigating the software project management life cycle.\nComprehensive ability to translate client business objectives into strategic solutions and actionable project scopes that demonstrate Toptal’s value.\nClient-Centric. Be driven to build strong relationships and be committed to the client’s success. This extends to the talent we provide, the experience we offer, and the outcomes we deliver.\nGrowth mindset. Consistently looking to learn, grow and improve skills. Interested in receiving coaching to better realize personal and professional growth.\nProactive. You are a self-starter who believes in extreme ownership. You use multiple means of communication and proactive outreach to engage clients. You do not wait until a client specifically states a new opportunity or potential dissatisfaction. You are proactively analyzing their trajectory, identifying gaps, needs and roadblocks before they occur.\nCritical thinker. Have the ability to think critically about a client’s technical and operational bottlenecks to propose high-impact talent solutions to drive account growth and your value as a strategic partner.\nCompetitive. Competitive with yourself to be a better version than you were yesterday.\nCommitment to the disciplined, consistent account management and process adherence day to day needed to execute account strategies and long-term growth.\nOptimistic and ambitious in the face of change – promoting new sales offerings, updating strategies to drive growth, and hitting challenging targets.\nProactive. A self-starter that will exhibit ownership of accounts, including successes, and failures, while also understanding our mission and doing the work required to drive us to that goal, without being told. Not reactive, but anticipates roadblocks, and thinks several steps ahead of a problem.\nCollaborative. Nothing we do is done in isolation. Success at Toptal is determined by being able to work as a team both within Toptal and within client accounts.\nSelf-motivated, quick-thinking, with the ability to thrive in a fast-paced work environment. Having exceptional time management skills is required to achieve success in this role.\nYou don’t take yourself too seriously; You have a sense of humor and a grounded personality—we are a high-performance team that values authenticity and wit.\nRegular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.\nOutstanding written and verbal communication skills.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nRegular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.\nOutstanding written and verbal communication skills.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\nThis role requires up to 25% travel, primarily for client-facing meetings and events. Travel is planned in advance where possible.\nEssential Job Functions * Regularly and reliably attend scheduled virtual team meetings on camera. * Work independently with minimal supervision. * Use all required digital collaboration tools. * Prioritize and self-manage workflows and deadlines.\nUS FLSA Classification: Full-Time/Exempt\nThis position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.\n","description":"About Toptal
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\nJob Summary:
\nAs an Account Manager for SMB, you will manage a portfolio of growing accounts, serving as a dedicated advisor and key driver of client success. This is a proactive, growth-oriented role designed for an individual who moves beyond the transactional to understand the “why” behind a client’s needs. You will be expected to uncover new opportunities and deliver high-impact talent solutions that help your clients scale and achieve their business objectives.
\nYou will leverage deep curiosity and emerging business acumen to diagnose client challenges and identify opportunities for expansion across different departments and project types. Working both independently and in coordination with Toptal’s functional teams—including Talent Operations and Delivery—you will execute account strategies that ensure an exceptional experience and drive consistent revenue growth.
\nThis is a mid-level role for an ambitious professional who excels at building relationships, solving problems, and driving mutual value through consistent engagement and a consultative approach. You will be instrumental in positioning Toptal as a trusted partner, helping our clients navigate their most important talent initiatives.
\nThis is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\nResponsibilities:
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n\n- Exercise discretion and independent judgment.
\n- Own the growth, retention and success of a diverse portfolio of SMB accounts serving as a dedicated advisor and primary point of contact.
\n- Develop and execute proactive account plans that align client business goals with Toptal’s talent solutions, ensuring consistent value delivery and partnership expansion.
\n- Conduct regular, insight-driven check-ins with clients to gather feedback, assess health, and uncover new business challenges where Toptal can provide solutions.
\n- Identify and qualify expansion opportunities across different business units, using a consultative approach to recommend marketing, finance, and technical experts.
\n- Execute tailored outreach and engagement campaigns—including the use of Salesloft cadences—to educate clients on Toptal’s full breadth of services.
\n- Provide ongoing guidance throughout the project lifecycle, addressing concerns with a client-first mindset and ensuring a seamless experience for both clients and talent.
\n- Partner with Talent Operations and Delivery teams to resolve escalations, manage contract renewals, and ensure the successful execution of client engagements.
\n- Maintain rigorous Salesforce (SFDC) hygiene, ensuring pipeline accuracy, contact management, and diligent tracking of all account activities and revenue.
\n- Stay current on industry trends and emerging technologies to provide clients with best-practice recommendations that reinforce Toptal’s position as a trusted partner.
\n- Actively monitor demand signals and platform data to proactively offer “uncovered value,” identifying needs before the client explicitly voices them.
\n- Drive mutually beneficial growth by positioning Toptal’s expertise as a solution for client-side bottlenecks, effectively upselling and cross-selling across the portfolio.
\n
\nIn the first week, expect to:
\n\n- Onboard and integrate into Toptal.
\n- Meet colleagues in our Customer, Talent, and Operational teams to begin your onboarding journey at Toptal.
\n
\nIn the first month, expect to:
\n\n- Complete Toptal’s personalized sales and vertical-specific training, mastering our full range of talent and managed service offerings.
\n- Start engaging in client calls, understanding the business partners involved in the relationship on both sides, and identifying where we can help partner companies grow.
\n
\nIn the first three months, expect to:
\n\n- Complete all onboarding and portfolio transitions, establishing yourself as the primary point of contact for your accounts through introduction and discovery calls.
\n- Establish a working cadence with key clients, business partners, and team members in these accounts, while exercising discretion and independent judgment.
\n- Quarterback the full lifecycle of account activities—from qualifying new needs and project staffing to providing delivery oversight and ensuring client satisfaction.
\n- Uncover new opportunities with clients that result in revenue-generating engagements for Toptal.
\n
\nIn the first six months, expect to:
\n\n- Execute on your strategic account plans to establish a clear pattern of organic business growth and revenue expansion.
\n- Expand the scope of engagements for all accounts to incorporate new verticals and new projects.
\n- Establish a clear pattern of business growth across your account portfolio.
\n
\nIn the first year, expect to:
\n\n- Achieve “Trusted Advisor” status with your clients, evidenced by high retention rates and a consistent pipeline of new opportunities.
\n- Begin to mentor newer team members, sharing best practices on Toptal’s model and how to effectively transition from transactional to consultative account management.
\n- Continue to utilize the full suite of Toptal’s capabilities to accelerate growth and position yourself for senior-level partnership responsibilities.
\n
\nQualifications and Job Requirements:
\n\n- Bachelor’s degree is required.
\n- 3+ years of experience in an Account Management role with a demonstrated history of overachieving revenue-based quotas and showcasing a profound understanding of client needs and fostering positive relationships.
\n- 1+ years of experience in a software consulting or tech sales role, demonstrating proficiency in navigating the software project management life cycle.
\n- Comprehensive ability to translate client business objectives into strategic solutions and actionable project scopes that demonstrate Toptal’s value.
\n- Client-Centric. Be driven to build strong relationships and be committed to the client’s success. This extends to the talent we provide, the experience we offer, and the outcomes we deliver.
\n- Growth mindset. Consistently looking to learn, grow and improve skills. Interested in receiving coaching to better realize personal and professional growth.
\n- Proactive. You are a self-starter who believes in extreme ownership. You use multiple means of communication and proactive outreach to engage clients. You do not wait until a client specifically states a new opportunity or potential dissatisfaction. You are proactively analyzing their trajectory, identifying gaps, needs and roadblocks before they occur.
\n- Critical thinker. Have the ability to think critically about a client’s technical and operational bottlenecks to propose high-impact talent solutions to drive account growth and your value as a strategic partner.
\n- Competitive. Competitive with yourself to be a better version than you were yesterday.
\n- Commitment to the disciplined, consistent account management and process adherence day to day needed to execute account strategies and long-term growth.
\n- Optimistic and ambitious in the face of change – promoting new sales offerings, updating strategies to drive growth, and hitting challenging targets.
\n- Proactive. A self-starter that will exhibit ownership of accounts, including successes, and failures, while also understanding our mission and doing the work required to drive us to that goal, without being told. Not reactive, but anticipates roadblocks, and thinks several steps ahead of a problem.
\n- Collaborative. Nothing we do is done in isolation. Success at Toptal is determined by being able to work as a team both within Toptal and within client accounts.
\n- Self-motivated, quick-thinking, with the ability to thrive in a fast-paced work environment. Having exceptional time management skills is required to achieve success in this role.
\n- You don’t take yourself too seriously; You have a sense of humor and a grounded personality—we are a high-performance team that values authenticity and wit.
\n- Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n- This role requires up to 25% travel, primarily for client-facing meetings and events. Travel is planned in advance where possible.
\n
\nEssential Job Functions * Regularly and reliably attend scheduled virtual team meetings on camera. * Work independently with minimal supervision. * Use all required digital collaboration tools. * Prioritize and self-manage workflows and deadlines.
\nUS FLSA Classification: Full-Time/Exempt
\nThis position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
","id":"0120598c-be54-4e3a-8512-6bb83a1d212d","lists":[],"text":"Account Manager - US-Based","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"About Toptal
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\nJob Summary:
\nAs an Account Manager for SMB, you will manage a portfolio of growing accounts, serving as a dedicated advisor and key driver of client success. This is a proactive, growth-oriented role designed for an individual who moves beyond the transactional to understand the “why” behind a client’s needs. You will be expected to uncover new opportunities and deliver high-impact talent solutions that help your clients scale and achieve their business objectives.
\nYou will leverage deep curiosity and emerging business acumen to diagnose client challenges and identify opportunities for expansion across different departments and project types. Working both independently and in coordination with Toptal’s functional teams—including Talent Operations and Delivery—you will execute account strategies that ensure an exceptional experience and drive consistent revenue growth.
\nThis is a mid-level role for an ambitious professional who excels at building relationships, solving problems, and driving mutual value through consistent engagement and a consultative approach. You will be instrumental in positioning Toptal as a trusted partner, helping our clients navigate their most important talent initiatives.
\nThis is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\nResponsibilities:
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n\n- Exercise discretion and independent judgment.
\n- Own the growth, retention and success of a diverse portfolio of SMB accounts serving as a dedicated advisor and primary point of contact.
\n- Develop and execute proactive account plans that align client business goals with Toptal’s talent solutions, ensuring consistent value delivery and partnership expansion.
\n- Conduct regular, insight-driven check-ins with clients to gather feedback, assess health, and uncover new business challenges where Toptal can provide solutions.
\n- Identify and qualify expansion opportunities across different business units, using a consultative approach to recommend marketing, finance, and technical experts.
\n- Execute tailored outreach and engagement campaigns—including the use of Salesloft cadences—to educate clients on Toptal’s full breadth of services.
\n- Provide ongoing guidance throughout the project lifecycle, addressing concerns with a client-first mindset and ensuring a seamless experience for both clients and talent.
\n- Partner with Talent Operations and Delivery teams to resolve escalations, manage contract renewals, and ensure the successful execution of client engagements.
\n- Maintain rigorous Salesforce (SFDC) hygiene, ensuring pipeline accuracy, contact management, and diligent tracking of all account activities and revenue.
\n- Stay current on industry trends and emerging technologies to provide clients with best-practice recommendations that reinforce Toptal’s position as a trusted partner.
\n- Actively monitor demand signals and platform data to proactively offer “uncovered value,” identifying needs before the client explicitly voices them.
\n- Drive mutually beneficial growth by positioning Toptal’s expertise as a solution for client-side bottlenecks, effectively upselling and cross-selling across the portfolio.
\n
\nIn the first week, expect to:
\n\n- Onboard and integrate into Toptal.
\n- Meet colleagues in our Customer, Talent, and Operational teams to begin your onboarding journey at Toptal.
\n
\nIn the first month, expect to:
\n\n- Complete Toptal’s personalized sales and vertical-specific training, mastering our full range of talent and managed service offerings.
\n- Start engaging in client calls, understanding the business partners involved in the relationship on both sides, and identifying where we can help partner companies grow.
\n
\nIn the first three months, expect to:
\n\n- Complete all onboarding and portfolio transitions, establishing yourself as the primary point of contact for your accounts through introduction and discovery calls.
\n- Establish a working cadence with key clients, business partners, and team members in these accounts, while exercising discretion and independent judgment.
\n- Quarterback the full lifecycle of account activities—from qualifying new needs and project staffing to providing delivery oversight and ensuring client satisfaction.
\n- Uncover new opportunities with clients that result in revenue-generating engagements for Toptal.
\n
\nIn the first six months, expect to:
\n\n- Execute on your strategic account plans to establish a clear pattern of organic business growth and revenue expansion.
\n- Expand the scope of engagements for all accounts to incorporate new verticals and new projects.
\n- Establish a clear pattern of business growth across your account portfolio.
\n
\nIn the first year, expect to:
\n\n- Achieve “Trusted Advisor” status with your clients, evidenced by high retention rates and a consistent pipeline of new opportunities.
\n- Begin to mentor newer team members, sharing best practices on Toptal’s model and how to effectively transition from transactional to consultative account management.
\n- Continue to utilize the full suite of Toptal’s capabilities to accelerate growth and position yourself for senior-level partnership responsibilities.
\n
\nQualifications and Job Requirements:
\n\n- Bachelor’s degree is required.
\n- 3+ years of experience in an Account Management role with a demonstrated history of overachieving revenue-based quotas and showcasing a profound understanding of client needs and fostering positive relationships.
\n- 1+ years of experience in a software consulting or tech sales role, demonstrating proficiency in navigating the software project management life cycle.
\n- Comprehensive ability to translate client business objectives into strategic solutions and actionable project scopes that demonstrate Toptal’s value.
\n- Client-Centric. Be driven to build strong relationships and be committed to the client’s success. This extends to the talent we provide, the experience we offer, and the outcomes we deliver.
\n- Growth mindset. Consistently looking to learn, grow and improve skills. Interested in receiving coaching to better realize personal and professional growth.
\n- Proactive. You are a self-starter who believes in extreme ownership. You use multiple means of communication and proactive outreach to engage clients. You do not wait until a client specifically states a new opportunity or potential dissatisfaction. You are proactively analyzing their trajectory, identifying gaps, needs and roadblocks before they occur.
\n- Critical thinker. Have the ability to think critically about a client’s technical and operational bottlenecks to propose high-impact talent solutions to drive account growth and your value as a strategic partner.
\n- Competitive. Competitive with yourself to be a better version than you were yesterday.
\n- Commitment to the disciplined, consistent account management and process adherence day to day needed to execute account strategies and long-term growth.
\n- Optimistic and ambitious in the face of change – promoting new sales offerings, updating strategies to drive growth, and hitting challenging targets.
\n- Proactive. A self-starter that will exhibit ownership of accounts, including successes, and failures, while also understanding our mission and doing the work required to drive us to that goal, without being told. Not reactive, but anticipates roadblocks, and thinks several steps ahead of a problem.
\n- Collaborative. Nothing we do is done in isolation. Success at Toptal is determined by being able to work as a team both within Toptal and within client accounts.
\n- Self-motivated, quick-thinking, with the ability to thrive in a fast-paced work environment. Having exceptional time management skills is required to achieve success in this role.
\n- You don’t take yourself too seriously; You have a sense of humor and a grounded personality—we are a high-performance team that values authenticity and wit.
\n- Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n- This role requires up to 25% travel, primarily for client-facing meetings and events. Travel is planned in advance where possible.
\n
\nEssential Job Functions * Regularly and reliably attend scheduled virtual team meetings on camera. * Work independently with minimal supervision. * Use all required digital collaboration tools. * Prioritize and self-manage workflows and deadlines.
\nUS FLSA Classification: Full-Time/Exempt
\nThis position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
","descriptionBodyPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nAs an Account Manager for SMB, you will manage a portfolio of growing accounts, serving as a dedicated advisor and key driver of client success. This is a proactive, growth-oriented role designed for an individual who moves beyond the transactional to understand the “why” behind a client’s needs. You will be expected to uncover new opportunities and deliver high-impact talent solutions that help your clients scale and achieve their business objectives.\nYou will leverage deep curiosity and emerging business acumen to diagnose client challenges and identify opportunities for expansion across different departments and project types. Working both independently and in coordination with Toptal’s functional teams—including Talent Operations and Delivery—you will execute account strategies that ensure an exceptional experience and drive consistent revenue growth.\nThis is a mid-level role for an ambitious professional who excels at building relationships, solving problems, and driving mutual value through consistent engagement and a consultative approach. You will be instrumental in positioning Toptal as a trusted partner, helping our clients navigate their most important talent initiatives.\nThis is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nExercise discretion and independent judgment.\nOwn the growth, retention and success of a diverse portfolio of SMB accounts serving as a dedicated advisor and primary point of contact.\nDevelop and execute proactive account plans that align client business goals with Toptal’s talent solutions, ensuring consistent value delivery and partnership expansion.\nConduct regular, insight-driven check-ins with clients to gather feedback, assess health, and uncover new business challenges where Toptal can provide solutions.\nIdentify and qualify expansion opportunities across different business units, using a consultative approach to recommend marketing, finance, and technical experts.\nExecute tailored outreach and engagement campaigns—including the use of Salesloft cadences—to educate clients on Toptal’s full breadth of services.\nProvide ongoing guidance throughout the project lifecycle, addressing concerns with a client-first mindset and ensuring a seamless experience for both clients and talent.\nPartner with Talent Operations and Delivery teams to resolve escalations, manage contract renewals, and ensure the successful execution of client engagements.\nMaintain rigorous Salesforce (SFDC) hygiene, ensuring pipeline accuracy, contact management, and diligent tracking of all account activities and revenue.\nStay current on industry trends and emerging technologies to provide clients with best-practice recommendations that reinforce Toptal’s position as a trusted partner.\nActively monitor demand signals and platform data to proactively offer “uncovered value,” identifying needs before the client explicitly voices them.\nDrive mutually beneficial growth by positioning Toptal’s expertise as a solution for client-side bottlenecks, effectively upselling and cross-selling across the portfolio.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nMeet colleagues in our Customer, Talent, and Operational teams to begin your onboarding journey at Toptal.\nIn the first month, expect to:\nComplete Toptal’s personalized sales and vertical-specific training, mastering our full range of talent and managed service offerings.\nStart engaging in client calls, understanding the business partners involved in the relationship on both sides, and identifying where we can help partner companies grow.\nIn the first three months, expect to:\nComplete all onboarding and portfolio transitions, establishing yourself as the primary point of contact for your accounts through introduction and discovery calls.\nEstablish a working cadence with key clients, business partners, and team members in these accounts, while exercising discretion and independent judgment.\nQuarterback the full lifecycle of account activities—from qualifying new needs and project staffing to providing delivery oversight and ensuring client satisfaction.\nUncover new opportunities with clients that result in revenue-generating engagements for Toptal.\nIn the first six months, expect to:\nExecute on your strategic account plans to establish a clear pattern of organic business growth and revenue expansion.\nExpand the scope of engagements for all accounts to incorporate new verticals and new projects.\nEstablish a clear pattern of business growth across your account portfolio.\nIn the first year, expect to:\nAchieve “Trusted Advisor” status with your clients, evidenced by high retention rates and a consistent pipeline of new opportunities.\nBegin to mentor newer team members, sharing best practices on Toptal’s model and how to effectively transition from transactional to consultative account management.\nContinue to utilize the full suite of Toptal’s capabilities to accelerate growth and position yourself for senior-level partnership responsibilities.\nQualifications and Job Requirements:\nBachelor’s degree is required.\n3+ years of experience in an Account Management role with a demonstrated history of overachieving revenue-based quotas and showcasing a profound understanding of client needs and fostering positive relationships.\n1+ years of experience in a software consulting or tech sales role, demonstrating proficiency in navigating the software project management life cycle.\nComprehensive ability to translate client business objectives into strategic solutions and actionable project scopes that demonstrate Toptal’s value.\nClient-Centric. Be driven to build strong relationships and be committed to the client’s success. This extends to the talent we provide, the experience we offer, and the outcomes we deliver.\nGrowth mindset. Consistently looking to learn, grow and improve skills. Interested in receiving coaching to better realize personal and professional growth.\nProactive. You are a self-starter who believes in extreme ownership. You use multiple means of communication and proactive outreach to engage clients. You do not wait until a client specifically states a new opportunity or potential dissatisfaction. You are proactively analyzing their trajectory, identifying gaps, needs and roadblocks before they occur.\nCritical thinker. Have the ability to think critically about a client’s technical and operational bottlenecks to propose high-impact talent solutions to drive account growth and your value as a strategic partner.\nCompetitive. Competitive with yourself to be a better version than you were yesterday.\nCommitment to the disciplined, consistent account management and process adherence day to day needed to execute account strategies and long-term growth.\nOptimistic and ambitious in the face of change – promoting new sales offerings, updating strategies to drive growth, and hitting challenging targets.\nProactive. A self-starter that will exhibit ownership of accounts, including successes, and failures, while also understanding our mission and doing the work required to drive us to that goal, without being told. Not reactive, but anticipates roadblocks, and thinks several steps ahead of a problem.\nCollaborative. Nothing we do is done in isolation. Success at Toptal is determined by being able to work as a team both within Toptal and within client accounts.\nSelf-motivated, quick-thinking, with the ability to thrive in a fast-paced work environment. Having exceptional time management skills is required to achieve success in this role.\nYou don’t take yourself too seriously; You have a sense of humor and a grounded personality—we are a high-performance team that values authenticity and wit.\nRegular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.\nOutstanding written and verbal communication skills.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nRegular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.\nOutstanding written and verbal communication skills.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\nThis role requires up to 25% travel, primarily for client-facing meetings and events. Travel is planned in advance where possible.\nEssential Job Functions * Regularly and reliably attend scheduled virtual team meetings on camera. * Work independently with minimal supervision. * Use all required digital collaboration tools. * Prioritize and self-manage workflows and deadlines.\nUS FLSA Classification: Full-Time/Exempt\nThis position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.\n","hostedUrl":"https://jobs.lever.co/toptal/0120598c-be54-4e3a-8512-6bb83a1d212d","applyUrl":"https://jobs.lever.co/toptal/0120598c-be54-4e3a-8512-6bb83a1d212d/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Executive","location":"United States","team":"Executive","allLocations":["United States"]},"createdAt":1762026327616,"descriptionPlain":"About Toptal\n\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\n\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\n\nJob Summary:\n\nAs the CEO of AI Services, you will lead Toptal’s AI Services business which is one of the most innovative divisions of Toptal. Our AI Services combine world-class services in data annotation, forward-deployed engineering, enterprise AI transformation, and an integrated AI software development approach — all aimed at advancing the next generation of AI and intelligence for enterprises. These are just some of the areas that you will own within Toptal’s AI Services business.\n\nYour mindset will be that of an engineer who will work to solve business and operational problems. There will be no problem large or small for you to solve yourself. You will be the chief architect and operator of our AI Services business, constructing frameworks that enhance the operational efficiency and push the limits as to what’s possible for AI Services. You will work to build and lead the full-scale execution of Toptal’s AI Services business—including all AI-related areas such as AI-driven businesses and AI Service offerings.\n\nThis role demands a builder’s mindset and a deep sense of ownership. You will create the AI frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all AI Service areas of Toptal. Acting as the business owner for all AI initiatives across Toptal, both internal and external, you’ll oversee the full AI ecosystem while collaborating closely with Product and Engineering to design and scale the systems that power our AI capabilities and client solutions. Working across a high-caliber leadership group, you will bring strong AI discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.\n\nThis is a remote position. Resumes and communication must be submitted in English.\n\nResponsibilities:\n\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\n\n· Own the vision, strategy, and execution plan for Toptal’s AI Services, including all AI-driven Service offerings.\n· Define the organizational structure and leadership model for the AI Services teams, ensuring the right roles and capabilities are in place.\n· Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all AI Service lines and functions.\n· Translate high-level AI Services strategy and business objectives into detailed operational roadmaps for all areas of responsibility.\n· Establish scalable AI Services processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.\n· Partner cross-functionally with Product, Engineering, Marketing, Finance, and Legal to execute on strategic priorities and company-wide AI Services initiatives.\n· Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support evolving business needs.\n\nIn the first week, expect to:\n\n· Onboard and integrate into Toptal.\n· Learn Toptal’s model, our value proposition, and our story.\n· Deep dive into the AI Services organization to gain clarity on current structures, key initiatives, and challenges.\n· Meet key leaders and stakeholders across AI, Product, Engineering, and the Executive team to build foundational relationships and understand cross-functional dependencies.\n\nIn the first month, expect to:\n\n· Conduct a comprehensive assessment of AI Services initiatives, including organizational structure, team capabilities, operational processes, and performance metrics.\n· Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.\n· Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s AI Services function.\n· Develop a clear understanding of client expectations and feedback to align AI Services initiatives with market demands.\n\nIn the first three months, expect to:\n\n· Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for AI Services, emphasizing scalability and efficiency.\n· Sponsor and oversee initiatives that improve AI Services delivery consistency, system scalability, and client impact, ensuring cross-functional alignment and sustainable operational excellence.\n· Deepen engagement with clients and internal stakeholders to anticipate future AI Services needs and proactively adapt offerings.\n\nIn the first six months, expect to:\n\n· Achieve significant growth in AI Services-driven business initiatives and impact across Toptal.\n· Drive measurable improvements in operational efficiency, client satisfaction, and delivery scalability across all AI Services.\n· Refine and scale AI Services processes and systems that support seamless AI Services delivery, resource management, and cross-functional collaboration.\n\nIn the first year, expect to:\n\n· Achieve consistent execution of AI Services strategy through a high-performing, aligned leadership team.\n· Have positioned Toptal’s AI Services function as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained business impact.\n· Scale the operational infrastructure including technology process, to support anticipated AI Services growth.\n· Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.\n\nQualifications and Job Requirements:\n\n· Bachelor’s degree is required. Master’s degree in Engineering, Computer Science, Business, or a related field preferred.\n· 10+ years of progressive leadership experience in scaling complex AI, technology or service organizations and multiple business units, ideally within technology-driven environments.\n· Proven track record of successfully leading multi-service or AI-driven initiatives with accountability for P&L, growth, and operational excellence.\n· Demonstrated ability to develop and execute scalable AI strategies and operational frameworks that drive efficiency, client satisfaction, and sustainable growth.\n· Experience at a technology, AI, or hyper-growth company is strongly preferred.\n· Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.\n· Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.\n· Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.\n· Experience driving cross-functional collaboration and alignment across Product, Engineering, sales, marketing, delivery, and support functions.\n· Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.\n· Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.\n· Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire AI organization.\n· Quality. You take pride in everything you deliver as a reflection of yourself.\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\n· Willingness to travel to meet with clients, team members, and stakeholders.\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n\nEssential Job Functions\n\n· Regularly and reliably attend scheduled virtual team meetings on camera.\n· Work independently with minimal supervision.\n· Use all required digital collaboration tools.\n· Prioritize and self-manage workflows and deadlines.\n\nUS FLSA Classification: Full-Time/Exempt\n \n","description":"About Toptal
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue
and team members based around the globe, Toptal is the
world’s largest fully remote workforce.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Job Summary:
As the CEO of AI Services, you will lead Toptal’s AI Services business which is one of the most innovative divisions of Toptal. Our AI Services combine world-class services in data annotation, forward-deployed engineering, enterprise AI transformation, and an integrated AI software development approach — all aimed at advancing the next generation of AI and intelligence for enterprises. These are just some of the areas that you will own within Toptal’s AI Services business.
Your mindset will be that of an engineer who will work to solve business and operational problems. There will be no problem large or small for you to solve yourself. You will be the chief architect and operator of our AI Services business, constructing frameworks that enhance the operational efficiency and push the limits as to what’s possible for AI Services. You will work to build and lead the full-scale execution of Toptal’s AI Services business—including all AI-related areas such as AI-driven businesses and AI Service offerings.
This role demands a builder’s mindset and a deep sense of ownership. You will create the AI frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all AI Service areas of Toptal. Acting as the business owner for all AI initiatives across Toptal, both internal and external, you’ll oversee the full AI ecosystem while collaborating closely with Product and Engineering to design and scale the systems that power our AI capabilities and client solutions. Working across a high-caliber leadership group, you will bring strong AI discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.
This is a remote position. Resumes and communication must be submitted in English.
Responsibilities:
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
· Own the vision, strategy, and execution plan for Toptal’s AI Services, including all AI-driven Service offerings.
· Define the organizational structure and leadership model for the AI Services teams, ensuring the right roles and capabilities are in place.
· Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all AI Service lines and functions.
· Translate high-level AI Services strategy and business objectives into detailed operational roadmaps for all areas of responsibility.
· Establish scalable AI Services processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.
· Partner cross-functionally with Product, Engineering, Marketing, Finance, and Legal to execute on strategic priorities and company-wide AI Services initiatives.
· Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support evolving business needs.
In the first week, expect to:
· Onboard and integrate into Toptal.
· Learn Toptal’s model, our value proposition, and our story.
· Deep dive into the AI Services organization to gain clarity on current structures, key initiatives, and challenges.
· Meet key leaders and stakeholders across AI, Product, Engineering, and the Executive team to build foundational relationships and understand cross-functional dependencies.
In the first month, expect to:
· Conduct a comprehensive assessment of AI Services initiatives, including organizational structure, team capabilities, operational processes, and performance metrics.
· Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.
· Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s AI Services function.
· Develop a clear understanding of client expectations and feedback to align AI Services initiatives with market demands.
In the first three months, expect to:
· Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for AI Services, emphasizing scalability and efficiency.
· Sponsor and oversee initiatives that improve AI Services delivery consistency, system scalability, and client impact, ensuring cross-functional alignment and sustainable operational excellence.
· Deepen engagement with clients and internal stakeholders to anticipate future AI Services needs and proactively adapt offerings.
In the first six months, expect to:
· Achieve significant growth in AI Services-driven business initiatives and impact across Toptal.
· Drive measurable improvements in operational efficiency, client satisfaction, and delivery scalability across all AI Services.
· Refine and scale AI Services processes and systems that support seamless AI Services delivery, resource management, and cross-functional collaboration.
In the first year, expect to:
· Achieve consistent execution of AI Services strategy through a high-performing, aligned leadership team.
· Have positioned Toptal’s AI Services function as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained business impact.
· Scale the operational infrastructure including technology process, to support anticipated AI Services growth.
· Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.
Qualifications and Job Requirements:
· Bachelor’s degree is required. Master’s degree in Engineering, Computer Science, Business, or a related field preferred.
· 10+ years of progressive leadership experience in scaling complex AI, technology or service organizations and multiple business units, ideally within technology-driven environments.
· Proven track record of successfully leading multi-service or AI-driven initiatives with accountability for P&L, growth, and operational excellence.
· Demonstrated ability to develop and execute scalable AI strategies and operational frameworks that drive efficiency, client satisfaction, and sustainable growth.
· Experience at a technology, AI, or hyper-growth company is strongly preferred.
· Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
· Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.
· Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.
· Experience driving cross-functional collaboration and alignment across Product, Engineering, sales, marketing, delivery, and support functions.
· Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
· Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
· Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire AI organization.
· Quality. You take pride in everything you deliver as a reflection of yourself.
· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
· Willingness to travel to meet with clients, team members, and stakeholders.
· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
Essential Job Functions
· Regularly and reliably attend scheduled virtual team meetings on camera.
· Work independently with minimal supervision.
· Use all required digital collaboration tools.
· Prioritize and self-manage workflows and deadlines.
US FLSA Classification: Full-Time/Exempt
","id":"02143500-11da-42a2-97f0-aa84e9b5449b","lists":[],"text":"CEO, AI Services - US-Based","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"About Toptal
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue
and team members based around the globe, Toptal is the
world’s largest fully remote workforce.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Job Summary:
As the CEO of AI Services, you will lead Toptal’s AI Services business which is one of the most innovative divisions of Toptal. Our AI Services combine world-class services in data annotation, forward-deployed engineering, enterprise AI transformation, and an integrated AI software development approach — all aimed at advancing the next generation of AI and intelligence for enterprises. These are just some of the areas that you will own within Toptal’s AI Services business.
Your mindset will be that of an engineer who will work to solve business and operational problems. There will be no problem large or small for you to solve yourself. You will be the chief architect and operator of our AI Services business, constructing frameworks that enhance the operational efficiency and push the limits as to what’s possible for AI Services. You will work to build and lead the full-scale execution of Toptal’s AI Services business—including all AI-related areas such as AI-driven businesses and AI Service offerings.
This role demands a builder’s mindset and a deep sense of ownership. You will create the AI frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all AI Service areas of Toptal. Acting as the business owner for all AI initiatives across Toptal, both internal and external, you’ll oversee the full AI ecosystem while collaborating closely with Product and Engineering to design and scale the systems that power our AI capabilities and client solutions. Working across a high-caliber leadership group, you will bring strong AI discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.
This is a remote position. Resumes and communication must be submitted in English.
Responsibilities:
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
· Own the vision, strategy, and execution plan for Toptal’s AI Services, including all AI-driven Service offerings.
· Define the organizational structure and leadership model for the AI Services teams, ensuring the right roles and capabilities are in place.
· Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all AI Service lines and functions.
· Translate high-level AI Services strategy and business objectives into detailed operational roadmaps for all areas of responsibility.
· Establish scalable AI Services processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.
· Partner cross-functionally with Product, Engineering, Marketing, Finance, and Legal to execute on strategic priorities and company-wide AI Services initiatives.
· Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support evolving business needs.
In the first week, expect to:
· Onboard and integrate into Toptal.
· Learn Toptal’s model, our value proposition, and our story.
· Deep dive into the AI Services organization to gain clarity on current structures, key initiatives, and challenges.
· Meet key leaders and stakeholders across AI, Product, Engineering, and the Executive team to build foundational relationships and understand cross-functional dependencies.
In the first month, expect to:
· Conduct a comprehensive assessment of AI Services initiatives, including organizational structure, team capabilities, operational processes, and performance metrics.
· Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.
· Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s AI Services function.
· Develop a clear understanding of client expectations and feedback to align AI Services initiatives with market demands.
In the first three months, expect to:
· Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for AI Services, emphasizing scalability and efficiency.
· Sponsor and oversee initiatives that improve AI Services delivery consistency, system scalability, and client impact, ensuring cross-functional alignment and sustainable operational excellence.
· Deepen engagement with clients and internal stakeholders to anticipate future AI Services needs and proactively adapt offerings.
In the first six months, expect to:
· Achieve significant growth in AI Services-driven business initiatives and impact across Toptal.
· Drive measurable improvements in operational efficiency, client satisfaction, and delivery scalability across all AI Services.
· Refine and scale AI Services processes and systems that support seamless AI Services delivery, resource management, and cross-functional collaboration.
In the first year, expect to:
· Achieve consistent execution of AI Services strategy through a high-performing, aligned leadership team.
· Have positioned Toptal’s AI Services function as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained business impact.
· Scale the operational infrastructure including technology process, to support anticipated AI Services growth.
· Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.
Qualifications and Job Requirements:
· Bachelor’s degree is required. Master’s degree in Engineering, Computer Science, Business, or a related field preferred.
· 10+ years of progressive leadership experience in scaling complex AI, technology or service organizations and multiple business units, ideally within technology-driven environments.
· Proven track record of successfully leading multi-service or AI-driven initiatives with accountability for P&L, growth, and operational excellence.
· Demonstrated ability to develop and execute scalable AI strategies and operational frameworks that drive efficiency, client satisfaction, and sustainable growth.
· Experience at a technology, AI, or hyper-growth company is strongly preferred.
· Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
· Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.
· Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.
· Experience driving cross-functional collaboration and alignment across Product, Engineering, sales, marketing, delivery, and support functions.
· Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
· Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
· Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire AI organization.
· Quality. You take pride in everything you deliver as a reflection of yourself.
· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
· Willingness to travel to meet with clients, team members, and stakeholders.
· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
Essential Job Functions
· Regularly and reliably attend scheduled virtual team meetings on camera.
· Work independently with minimal supervision.
· Use all required digital collaboration tools.
· Prioritize and self-manage workflows and deadlines.
US FLSA Classification: Full-Time/Exempt
","descriptionBodyPlain":"About Toptal\n\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\n\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\n\nJob Summary:\n\nAs the CEO of AI Services, you will lead Toptal’s AI Services business which is one of the most innovative divisions of Toptal. Our AI Services combine world-class services in data annotation, forward-deployed engineering, enterprise AI transformation, and an integrated AI software development approach — all aimed at advancing the next generation of AI and intelligence for enterprises. These are just some of the areas that you will own within Toptal’s AI Services business.\n\nYour mindset will be that of an engineer who will work to solve business and operational problems. There will be no problem large or small for you to solve yourself. You will be the chief architect and operator of our AI Services business, constructing frameworks that enhance the operational efficiency and push the limits as to what’s possible for AI Services. You will work to build and lead the full-scale execution of Toptal’s AI Services business—including all AI-related areas such as AI-driven businesses and AI Service offerings.\n\nThis role demands a builder’s mindset and a deep sense of ownership. You will create the AI frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all AI Service areas of Toptal. Acting as the business owner for all AI initiatives across Toptal, both internal and external, you’ll oversee the full AI ecosystem while collaborating closely with Product and Engineering to design and scale the systems that power our AI capabilities and client solutions. Working across a high-caliber leadership group, you will bring strong AI discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.\n\nThis is a remote position. Resumes and communication must be submitted in English.\n\nResponsibilities:\n\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\n\n· Own the vision, strategy, and execution plan for Toptal’s AI Services, including all AI-driven Service offerings.\n· Define the organizational structure and leadership model for the AI Services teams, ensuring the right roles and capabilities are in place.\n· Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all AI Service lines and functions.\n· Translate high-level AI Services strategy and business objectives into detailed operational roadmaps for all areas of responsibility.\n· Establish scalable AI Services processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.\n· Partner cross-functionally with Product, Engineering, Marketing, Finance, and Legal to execute on strategic priorities and company-wide AI Services initiatives.\n· Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support evolving business needs.\n\nIn the first week, expect to:\n\n· Onboard and integrate into Toptal.\n· Learn Toptal’s model, our value proposition, and our story.\n· Deep dive into the AI Services organization to gain clarity on current structures, key initiatives, and challenges.\n· Meet key leaders and stakeholders across AI, Product, Engineering, and the Executive team to build foundational relationships and understand cross-functional dependencies.\n\nIn the first month, expect to:\n\n· Conduct a comprehensive assessment of AI Services initiatives, including organizational structure, team capabilities, operational processes, and performance metrics.\n· Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.\n· Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s AI Services function.\n· Develop a clear understanding of client expectations and feedback to align AI Services initiatives with market demands.\n\nIn the first three months, expect to:\n\n· Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for AI Services, emphasizing scalability and efficiency.\n· Sponsor and oversee initiatives that improve AI Services delivery consistency, system scalability, and client impact, ensuring cross-functional alignment and sustainable operational excellence.\n· Deepen engagement with clients and internal stakeholders to anticipate future AI Services needs and proactively adapt offerings.\n\nIn the first six months, expect to:\n\n· Achieve significant growth in AI Services-driven business initiatives and impact across Toptal.\n· Drive measurable improvements in operational efficiency, client satisfaction, and delivery scalability across all AI Services.\n· Refine and scale AI Services processes and systems that support seamless AI Services delivery, resource management, and cross-functional collaboration.\n\nIn the first year, expect to:\n\n· Achieve consistent execution of AI Services strategy through a high-performing, aligned leadership team.\n· Have positioned Toptal’s AI Services function as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained business impact.\n· Scale the operational infrastructure including technology process, to support anticipated AI Services growth.\n· Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.\n\nQualifications and Job Requirements:\n\n· Bachelor’s degree is required. Master’s degree in Engineering, Computer Science, Business, or a related field preferred.\n· 10+ years of progressive leadership experience in scaling complex AI, technology or service organizations and multiple business units, ideally within technology-driven environments.\n· Proven track record of successfully leading multi-service or AI-driven initiatives with accountability for P&L, growth, and operational excellence.\n· Demonstrated ability to develop and execute scalable AI strategies and operational frameworks that drive efficiency, client satisfaction, and sustainable growth.\n· Experience at a technology, AI, or hyper-growth company is strongly preferred.\n· Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.\n· Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.\n· Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.\n· Experience driving cross-functional collaboration and alignment across Product, Engineering, sales, marketing, delivery, and support functions.\n· Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.\n· Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.\n· Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire AI organization.\n· Quality. You take pride in everything you deliver as a reflection of yourself.\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\n· Willingness to travel to meet with clients, team members, and stakeholders.\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n\nEssential Job Functions\n\n· Regularly and reliably attend scheduled virtual team meetings on camera.\n· Work independently with minimal supervision.\n· Use all required digital collaboration tools.\n· Prioritize and self-manage workflows and deadlines.\n\nUS FLSA Classification: Full-Time/Exempt\n \n","hostedUrl":"https://jobs.lever.co/toptal/02143500-11da-42a2-97f0-aa84e9b5449b","applyUrl":"https://jobs.lever.co/toptal/02143500-11da-42a2-97f0-aa84e9b5449b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Customer","location":"Anywhere in the United States","team":"Consumer Products and Services","allLocations":["Anywhere in the United States"]},"createdAt":1777878564995,"descriptionPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nAs a Client Partner within our Consumer Products and Services (CPS) team, you are accountable for building, scaling, and deepening a portfolio of high-priority, high-value enterprise accounts. This role is defined by sustained portfolio expansion, increasing executive engagement, and the ability to consistently identify and convert high-value opportunities across the account lifecycle. You will be expected to grow and operate a robust portfolio of $15M+ in annual revenue, expanding accounts into long-term, multi-threaded partnerships while increasing both revenue and strategic relevance. Success in this role is measured by your ability to position Toptal as a core services provider embedded in your clients’ most critical initiatives.\nThis is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nOwn and expand a portfolio of strategically important enterprise CPS accounts, with direct accountability for revenue growth, portfolio scale, and client outcomes.\nBuild and sustain senior executive relationships, establishing Toptal as a trusted partner across critical business initiatives.\nDefine and execute account strategy, including opportunity creation, pipeline development, and multi-year growth planning.\nLead solution development and deal execution in partnership with Industry GMs, Practice Leaders, and Delivery teams.\nPartner with Enterprise Sales Executives to drive coordinated account expansion and maximize total account value.\nMaintain disciplined pipeline and account intelligence to support accurate forecasting and informed decision-making.\nEnsure high-quality delivery outcomes by aligning cross-functional teams to client objectives and expectations.\nLead strategic conversations with existing clients, while exercising discretion and independent judgment.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nLearn Toptal’s model and our value proposition.\nIn the first month, expect to:\nCome up to speed on your account portfolio and get into an operating rhythm with key client stakeholders and internal account team members.\nWork with CPS Leadership to establish a portfolio strategy and build account plans.\nIn the first three months, expect to:\nEstablish credibility with client stakeholders through informed, consultative engagement tied to their priorities and current initiatives.\nTake full ownership of account progression, including pipeline development, deal execution, and revenue expansion.\nApply sound judgment in structuring and advancing complex deals, navigating ambiguity with minimal oversight.\nBuild strong partnerships with our delivery team to ensure client commitments are met and opportunities for expansion are identified.\nIn the first six months, expect to:\nExpand your buyer network and deepen executive engagement.\nDrive net new opportunities by introducing additional capabilities and displacing competitors.\nShape and influence client priorities, aligning Toptal’s solutions to critical business objectives.\nExecute against a defined growth plan tied to measurable outcomes.\nIn the first year, expect to:\nDeliver sustained portfolio growth with $15M+ expectations.\nActively mentor and elevate team performance through knowledge sharing and example setting.\nEstablish and expand a strong executive network across your portfolio of accounts, leveraging Toptal’s full capabilities to drive account growth and deepen client impact.\nQualifications and Job Requirements:\nBachelor’s degree is required.\nExperience engaging and selling into medium-to-large Consumer Products and Services organizations. For instance, experience as a Director or Client Service Partner role with a top consulting firm.\nMust be comfortable engaging C-level executives on industry trends impacting Consumer Products and Services.\nExtensive experience in engaging and selling Consulting or Managed Service solutions, particularly within Consumer Products and Services organizations.\nProven track record in full-cycle sales of large, complex, multi-phase, managed technology projects to enterprise clients with $2B+ in annual revenue.\nA well-rounded understanding of emerging technologies and ability to have an informed discussion about software delivery and development concepts with prospective clients.\nAbility to build and execute account plans that lead to consistent portfolio growth and a healthy pipeline.\nProven success in prospecting, running virtual sales calls, and leading sales pursuits backed by a multidisciplinary team.\nExperience negotiating complex service agreements with procurement and legal departments within enterprise accounts.\nRegular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.\nOutstanding written and verbal communication skills.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\nEssential Job Functions\nRegularly and reliably attend scheduled virtual team meetings on camera.\nWork independently with minimal supervision.\nUse all required digital collaboration tools.\nPrioritize and self-manage workflows and deadlines.\nUS FLSA Classification: Full-Time/Exempt\nThis position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.\n","description":"\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
As a Client Partner within our Consumer Products and Services (CPS) team, you are accountable for building, scaling, and deepening a portfolio of high-priority, high-value enterprise accounts. This role is defined by sustained portfolio expansion, increasing executive engagement, and the ability to consistently identify and convert high-value opportunities across the account lifecycle. You will be expected to grow and operate a robust portfolio of $15M+ in annual revenue, expanding accounts into long-term, multi-threaded partnerships while increasing both revenue and strategic relevance. Success in this role is measured by your ability to position Toptal as a core services provider embedded in your clients’ most critical initiatives.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Own and expand a portfolio of strategically important enterprise CPS accounts, with direct accountability for revenue growth, portfolio scale, and client outcomes.
\n- Build and sustain senior executive relationships, establishing Toptal as a trusted partner across critical business initiatives.
\n- Define and execute account strategy, including opportunity creation, pipeline development, and multi-year growth planning.
\n- Lead solution development and deal execution in partnership with Industry GMs, Practice Leaders, and Delivery teams.
\n- Partner with Enterprise Sales Executives to drive coordinated account expansion and maximize total account value.
\n- Maintain disciplined pipeline and account intelligence to support accurate forecasting and informed decision-making.
\n- Ensure high-quality delivery outcomes by aligning cross-functional teams to client objectives and expectations.
\n- Lead strategic conversations with existing clients, while exercising discretion and independent judgment.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s model and our value proposition.
\n
\n
In the first month, expect to:
\n
\n- Come up to speed on your account portfolio and get into an operating rhythm with key client stakeholders and internal account team members.
\n- Work with CPS Leadership to establish a portfolio strategy and build account plans.
\n
\n
In the first three months, expect to:
\n
\n- Establish credibility with client stakeholders through informed, consultative engagement tied to their priorities and current initiatives.
\n- Take full ownership of account progression, including pipeline development, deal execution, and revenue expansion.
\n- Apply sound judgment in structuring and advancing complex deals, navigating ambiguity with minimal oversight.
\n- Build strong partnerships with our delivery team to ensure client commitments are met and opportunities for expansion are identified.
\n
\n
In the first six months, expect to:
\n
\n- Expand your buyer network and deepen executive engagement.
\n- Drive net new opportunities by introducing additional capabilities and displacing competitors.
\n- Shape and influence client priorities, aligning Toptal’s solutions to critical business objectives.
\n- Execute against a defined growth plan tied to measurable outcomes.
\n
\n
In the first year, expect to:
\n
\n- Deliver sustained portfolio growth with $15M+ expectations.
\n- Actively mentor and elevate team performance through knowledge sharing and example setting.
\n- Establish and expand a strong executive network across your portfolio of accounts, leveraging Toptal’s full capabilities to drive account growth and deepen client impact.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- Experience engaging and selling into medium-to-large Consumer Products and Services organizations. For instance, experience as a Director or Client Service Partner role with a top consulting firm.
\n- Must be comfortable engaging C-level executives on industry trends impacting Consumer Products and Services.
\n- Extensive experience in engaging and selling Consulting or Managed Service solutions, particularly within Consumer Products and Services organizations.
\n- Proven track record in full-cycle sales of large, complex, multi-phase, managed technology projects to enterprise clients with $2B+ in annual revenue.
\n- A well-rounded understanding of emerging technologies and ability to have an informed discussion about software delivery and development concepts with prospective clients.
\n- Ability to build and execute account plans that lead to consistent portfolio growth and a healthy pipeline.
\n- Proven success in prospecting, running virtual sales calls, and leading sales pursuits backed by a multidisciplinary team.
\n- Experience negotiating complex service agreements with procurement and legal departments within enterprise accounts.
\n- Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
Essential Job Functions
\n
\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\n
US FLSA Classification: Full-Time/Exempt
\n
This position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
As a Client Partner within our Consumer Products and Services (CPS) team, you are accountable for building, scaling, and deepening a portfolio of high-priority, high-value enterprise accounts. This role is defined by sustained portfolio expansion, increasing executive engagement, and the ability to consistently identify and convert high-value opportunities across the account lifecycle. You will be expected to grow and operate a robust portfolio of $15M+ in annual revenue, expanding accounts into long-term, multi-threaded partnerships while increasing both revenue and strategic relevance. Success in this role is measured by your ability to position Toptal as a core services provider embedded in your clients’ most critical initiatives.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Own and expand a portfolio of strategically important enterprise CPS accounts, with direct accountability for revenue growth, portfolio scale, and client outcomes.
\n- Build and sustain senior executive relationships, establishing Toptal as a trusted partner across critical business initiatives.
\n- Define and execute account strategy, including opportunity creation, pipeline development, and multi-year growth planning.
\n- Lead solution development and deal execution in partnership with Industry GMs, Practice Leaders, and Delivery teams.
\n- Partner with Enterprise Sales Executives to drive coordinated account expansion and maximize total account value.
\n- Maintain disciplined pipeline and account intelligence to support accurate forecasting and informed decision-making.
\n- Ensure high-quality delivery outcomes by aligning cross-functional teams to client objectives and expectations.
\n- Lead strategic conversations with existing clients, while exercising discretion and independent judgment.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s model and our value proposition.
\n
\n
In the first month, expect to:
\n
\n- Come up to speed on your account portfolio and get into an operating rhythm with key client stakeholders and internal account team members.
\n- Work with CPS Leadership to establish a portfolio strategy and build account plans.
\n
\n
In the first three months, expect to:
\n
\n- Establish credibility with client stakeholders through informed, consultative engagement tied to their priorities and current initiatives.
\n- Take full ownership of account progression, including pipeline development, deal execution, and revenue expansion.
\n- Apply sound judgment in structuring and advancing complex deals, navigating ambiguity with minimal oversight.
\n- Build strong partnerships with our delivery team to ensure client commitments are met and opportunities for expansion are identified.
\n
\n
In the first six months, expect to:
\n
\n- Expand your buyer network and deepen executive engagement.
\n- Drive net new opportunities by introducing additional capabilities and displacing competitors.
\n- Shape and influence client priorities, aligning Toptal’s solutions to critical business objectives.
\n- Execute against a defined growth plan tied to measurable outcomes.
\n
\n
In the first year, expect to:
\n
\n- Deliver sustained portfolio growth with $15M+ expectations.
\n- Actively mentor and elevate team performance through knowledge sharing and example setting.
\n- Establish and expand a strong executive network across your portfolio of accounts, leveraging Toptal’s full capabilities to drive account growth and deepen client impact.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- Experience engaging and selling into medium-to-large Consumer Products and Services organizations. For instance, experience as a Director or Client Service Partner role with a top consulting firm.
\n- Must be comfortable engaging C-level executives on industry trends impacting Consumer Products and Services.
\n- Extensive experience in engaging and selling Consulting or Managed Service solutions, particularly within Consumer Products and Services organizations.
\n- Proven track record in full-cycle sales of large, complex, multi-phase, managed technology projects to enterprise clients with $2B+ in annual revenue.
\n- A well-rounded understanding of emerging technologies and ability to have an informed discussion about software delivery and development concepts with prospective clients.
\n- Ability to build and execute account plans that lead to consistent portfolio growth and a healthy pipeline.
\n- Proven success in prospecting, running virtual sales calls, and leading sales pursuits backed by a multidisciplinary team.
\n- Experience negotiating complex service agreements with procurement and legal departments within enterprise accounts.
\n- Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
Essential Job Functions
\n
\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\n
US FLSA Classification: Full-Time/Exempt
\n
This position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
\n
Job Summary:
\n
Our Client Sales Representatives connect and engage with prospective clients who originate from inbound leads. They seek new business opportunities by connecting with, and developing relationships with, potential customers and guiding prospective clients throughout the required sales stages.
\n
To excel in this position, you need to effectively communicate and collaborate with clients, ensuring they understand the value of our services and how Toptal can support their goals. Our ideal candidate thrives in a fast-paced environment, is hungry to exceed sales quotas, and strives to go above and beyond. If you are passionate about sales, innately driven, and results-oriented, this is the perfect opportunity for you to launch your sales career.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Sales Cycle Management: You will be the initial face of Toptal and supporting our clients through the required sales stages. As the first point of contact and the initial ‘face’ of Toptal for new clients, you will be responsible for moving these clients forward in the sales process, starting with regularly conducting sales calls. You will be responsible for accurately articulating the benefit of Toptal to potential clients in these calls and managing deal cycles from discovery through close.
\n- Client Experience: Clients are at the heart of everything we do. You will be responsible for executing upon a customer-centric approach across all of your customer interactions during pre-defined working hours. You will build rapport with our prospective clients, which will require researching clients before outreach and staying on top of industry trends and Toptal competitors.
\n- Collaboration with Team Members: You will collaborate with your team to promptly respond to high-volume inbound client inquiries. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
\n- Growth and Development: Our SMB sales team members always look to improve individually and as a team. Being open to and implementing feedback will be critical to achieving success in this role and at Toptal.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s model, our team members, and our story.
\n- Begin our 1-1 sales training process which conveys our value proposition, sales process, and delivery method.
\n- Become acquainted with the cross-functional teams you will work with to close new business.
\n
\n
In the first month, expect to:
\n
\n- Complete our personalized sales training program, including mock calls and role-play scenarios.
\n- Be able to accurately articulate Toptal’s value proposition and process.
\n- Be able to speak to incoming leads, understand the clients’ needs, overcome any objections, present the value proposition of Toptal, and close leads that are a good fit for Toptal.
\n- Work alongside the various business units to ensure your prospects are progressing through the funnel.
\n- Begin closing new business, exercising discretion and independent judgment.
\n
\n
In the first three months, expect to:
\n
\n- Be fully ramped up and integrated into the team.
\n- Complete additional vertical-specific training.
\n- Possess a healthy pipeline of prospects that are working through your funnel.
\n- Exhibit a successful track record of hitting sales goals.
\n
\n
In the first six months, expect to:
\n
\n- Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.
\n- Identify process improvement areas to help increase team efficiency and effectiveness, which may include providing consultation or advice to management on policies and procedures.
\n- Continue to implement sales best practices for client interactions and follow-up.
\n
\n
In the first year, expect to:
\n
\n- Begin to mentor new members of the team, helping them learn about Toptal, our model, and pass along standard methodologies.
\n- Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.
\n- Become a productive, collaborative, and consistent contributor to the team.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- The ideal candidate will have 1-3 years of B2B sales experience (i.e. Account Executive, Inside Sales, Outside Sales Representative, Account Representative, or related title).
\n- Software or tech-related sales experience and education are a plus.
\n- Be attentive to client needs. You will be required to be fully available during your working hours to take client calls.
\n- You are client-centric. You will be working with prospective clients daily, uncovering and resolving clients’ issues through value-based selling.
\n- Have a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus uncapped commission and want our Client Advisors to make the most out of it!.
\n- You’re a “learn-it-all”. We are looking for someone who is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders. Even as an individual contributor, you seek to share and gain knowledge from those around you.
\n- Ability to collaborate effectively with your team members.
\n- Outstanding written and verbal communication skills.
\n- Ability to work and thrive in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. We move quickly, so having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
","id":"549dae30-2f76-495f-8ed6-2c45cb10584a","lists":[],"text":"Client Sales Representative","country":"CA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"\n
Job Summary:
\n
Our Client Sales Representatives connect and engage with prospective clients who originate from inbound leads. They seek new business opportunities by connecting with, and developing relationships with, potential customers and guiding prospective clients throughout the required sales stages.
\n
To excel in this position, you need to effectively communicate and collaborate with clients, ensuring they understand the value of our services and how Toptal can support their goals. Our ideal candidate thrives in a fast-paced environment, is hungry to exceed sales quotas, and strives to go above and beyond. If you are passionate about sales, innately driven, and results-oriented, this is the perfect opportunity for you to launch your sales career.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Sales Cycle Management: You will be the initial face of Toptal and supporting our clients through the required sales stages. As the first point of contact and the initial ‘face’ of Toptal for new clients, you will be responsible for moving these clients forward in the sales process, starting with regularly conducting sales calls. You will be responsible for accurately articulating the benefit of Toptal to potential clients in these calls and managing deal cycles from discovery through close.
\n- Client Experience: Clients are at the heart of everything we do. You will be responsible for executing upon a customer-centric approach across all of your customer interactions during pre-defined working hours. You will build rapport with our prospective clients, which will require researching clients before outreach and staying on top of industry trends and Toptal competitors.
\n- Collaboration with Team Members: You will collaborate with your team to promptly respond to high-volume inbound client inquiries. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
\n- Growth and Development: Our SMB sales team members always look to improve individually and as a team. Being open to and implementing feedback will be critical to achieving success in this role and at Toptal.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s model, our team members, and our story.
\n- Begin our 1-1 sales training process which conveys our value proposition, sales process, and delivery method.
\n- Become acquainted with the cross-functional teams you will work with to close new business.
\n
\n
In the first month, expect to:
\n
\n- Complete our personalized sales training program, including mock calls and role-play scenarios.
\n- Be able to accurately articulate Toptal’s value proposition and process.
\n- Be able to speak to incoming leads, understand the clients’ needs, overcome any objections, present the value proposition of Toptal, and close leads that are a good fit for Toptal.
\n- Work alongside the various business units to ensure your prospects are progressing through the funnel.
\n- Begin closing new business, exercising discretion and independent judgment.
\n
\n
In the first three months, expect to:
\n
\n- Be fully ramped up and integrated into the team.
\n- Complete additional vertical-specific training.
\n- Possess a healthy pipeline of prospects that are working through your funnel.
\n- Exhibit a successful track record of hitting sales goals.
\n
\n
In the first six months, expect to:
\n
\n- Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.
\n- Identify process improvement areas to help increase team efficiency and effectiveness, which may include providing consultation or advice to management on policies and procedures.
\n- Continue to implement sales best practices for client interactions and follow-up.
\n
\n
In the first year, expect to:
\n
\n- Begin to mentor new members of the team, helping them learn about Toptal, our model, and pass along standard methodologies.
\n- Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.
\n- Become a productive, collaborative, and consistent contributor to the team.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- The ideal candidate will have 1-3 years of B2B sales experience (i.e. Account Executive, Inside Sales, Outside Sales Representative, Account Representative, or related title).
\n- Software or tech-related sales experience and education are a plus.
\n- Be attentive to client needs. You will be required to be fully available during your working hours to take client calls.
\n- You are client-centric. You will be working with prospective clients daily, uncovering and resolving clients’ issues through value-based selling.
\n- Have a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus uncapped commission and want our Client Advisors to make the most out of it!.
\n- You’re a “learn-it-all”. We are looking for someone who is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders. Even as an individual contributor, you seek to share and gain knowledge from those around you.
\n- Ability to collaborate effectively with your team members.
\n- Outstanding written and verbal communication skills.
\n- Ability to work and thrive in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. We move quickly, so having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
","descriptionBodyPlain":"Job Summary:\nOur Client Sales Representatives connect and engage with prospective clients who originate from inbound leads. They seek new business opportunities by connecting with, and developing relationships with, potential customers and guiding prospective clients throughout the required sales stages.\nTo excel in this position, you need to effectively communicate and collaborate with clients, ensuring they understand the value of our services and how Toptal can support their goals. Our ideal candidate thrives in a fast-paced environment, is hungry to exceed sales quotas, and strives to go above and beyond. If you are passionate about sales, innately driven, and results-oriented, this is the perfect opportunity for you to launch your sales career.\nThis is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nSales Cycle Management: You will be the initial face of Toptal and supporting our clients through the required sales stages. As the first point of contact and the initial ‘face’ of Toptal for new clients, you will be responsible for moving these clients forward in the sales process, starting with regularly conducting sales calls. You will be responsible for accurately articulating the benefit of Toptal to potential clients in these calls and managing deal cycles from discovery through close.\nClient Experience: Clients are at the heart of everything we do. You will be responsible for executing upon a customer-centric approach across all of your customer interactions during pre-defined working hours. You will build rapport with our prospective clients, which will require researching clients before outreach and staying on top of industry trends and Toptal competitors.\nCollaboration with Team Members: You will collaborate with your team to promptly respond to high-volume inbound client inquiries. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.\nGrowth and Development: Our SMB sales team members always look to improve individually and as a team. Being open to and implementing feedback will be critical to achieving success in this role and at Toptal.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nLearn Toptal’s model, our team members, and our story.\nBegin our 1-1 sales training process which conveys our value proposition, sales process, and delivery method.\nBecome acquainted with the cross-functional teams you will work with to close new business.\nIn the first month, expect to:\nComplete our personalized sales training program, including mock calls and role-play scenarios.\nBe able to accurately articulate Toptal’s value proposition and process.\nBe able to speak to incoming leads, understand the clients’ needs, overcome any objections, present the value proposition of Toptal, and close leads that are a good fit for Toptal.\nWork alongside the various business units to ensure your prospects are progressing through the funnel.\nBegin closing new business, exercising discretion and independent judgment.\nIn the first three months, expect to:\nBe fully ramped up and integrated into the team.\nComplete additional vertical-specific training.\nPossess a healthy pipeline of prospects that are working through your funnel.\nExhibit a successful track record of hitting sales goals.\nIn the first six months, expect to:\nHave a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.\nIdentify process improvement areas to help increase team efficiency and effectiveness, which may include providing consultation or advice to management on policies and procedures.\nContinue to implement sales best practices for client interactions and follow-up.\nIn the first year, expect to:\nBegin to mentor new members of the team, helping them learn about Toptal, our model, and pass along standard methodologies.\nContinue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.\nBecome a productive, collaborative, and consistent contributor to the team.\nQualifications and Job Requirements:\nBachelor’s degree is required.\nThe ideal candidate will have 1-3 years of B2B sales experience (i.e. Account Executive, Inside Sales, Outside Sales Representative, Account Representative, or related title).\nSoftware or tech-related sales experience and education are a plus.\nBe attentive to client needs. You will be required to be fully available during your working hours to take client calls.\nYou are client-centric. You will be working with prospective clients daily, uncovering and resolving clients’ issues through value-based selling.\nHave a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus uncapped commission and want our Client Advisors to make the most out of it!.\nYou’re a “learn-it-all”. We are looking for someone who is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders. Even as an individual contributor, you seek to share and gain knowledge from those around you.\nAbility to collaborate effectively with your team members.\nOutstanding written and verbal communication skills.\nAbility to work and thrive in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. We move quickly, so having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\nOutstanding written and verbal communication skills.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n \n","hostedUrl":"https://jobs.lever.co/toptal/549dae30-2f76-495f-8ed6-2c45cb10584a","applyUrl":"https://jobs.lever.co/toptal/549dae30-2f76-495f-8ed6-2c45cb10584a/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Customer","location":"United States, Pacific & Mountain Time","team":"SMB Inbound MidWest","allLocations":["United States, Pacific & Mountain Time"]},"createdAt":1775672187729,"descriptionPlain":"Job Summary:\nOur Client Sales Representatives connect and engage with prospective clients who originate from inbound leads. They seek new business opportunities by connecting with, and developing relationships with, potential customers and guiding prospective clients throughout the required sales stages.\nTo excel in this position, you need to effectively communicate and collaborate with clients, ensuring they understand the value of our services and how Toptal can support their goals. Our ideal candidate thrives in a fast-paced environment, is hungry to exceed sales quotas, and strives to go above and beyond. If you are passionate about sales, innately driven, and results-oriented, this is the perfect opportunity for you to launch your sales career.\nThis is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nSales Cycle Management: You will be the initial face of Toptal and supporting our clients through the required sales stages. As the first point of contact and the initial ‘face’ of Toptal for new clients, you will be responsible for moving these clients forward in the sales process, starting with regularly conducting sales calls. You will be responsible for accurately articulating the benefit of Toptal to potential clients in these calls and managing deal cycles from discovery through close.\nClient Experience: Clients are at the heart of everything we do. You will be responsible for executing upon a customer-centric approach across all of your customer interactions during pre-defined working hours. You will build rapport with our prospective clients, which will require researching clients before outreach and staying on top of industry trends and Toptal competitors.\nCollaboration with Team Members: You will collaborate with your team to promptly respond to high-volume inbound client inquiries. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.\nGrowth and Development: Our SMB sales team members always look to improve individually and as a team. Being open to and implementing feedback will be critical to achieving success in this role and at Toptal.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nLearn Toptal’s model, our team members, and our story.\nBegin our 1-1 sales training process which conveys our value proposition, sales process, and delivery method.\nBecome acquainted with the cross-functional teams you will work with to close new business.\nIn the first month, expect to:\nComplete our personalized sales training program, including mock calls and role-play scenarios.\nBe able to accurately articulate Toptal’s value proposition and process.\nBe able to speak to incoming leads, understand the clients’ needs, overcome any objections, present the value proposition of Toptal, and close leads that are a good fit for Toptal.\nWork alongside the various business units to ensure your prospects are progressing through the funnel.\nBegin closing new business, exercising discretion and independent judgment.\nIn the first three months, expect to:\nBe fully ramped up and integrated into the team.\nComplete additional vertical-specific training.\nPossess a healthy pipeline of prospects that are working through your funnel.\nExhibit a successful track record of hitting sales goals.\nIn the first six months, expect to:\nHave a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.\nIdentify process improvement areas to help increase team efficiency and effectiveness, which may include providing consultation or advice to management on policies and procedures.\nContinue to implement sales best practices for client interactions and follow-up.\nIn the first year, expect to:\nBegin to mentor new members of the team, helping them learn about Toptal, our model, and pass along standard methodologies.\nContinue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.\nBecome a productive, collaborative, and consistent contributor to the team.\nQualifications and Job Requirements:\nBachelor’s degree is required.\nThe ideal candidate will have 1-3 years of B2B sales experience (i.e. Account Executive, Inside Sales, Outside Sales Representative, Account Representative, or related title).\nSoftware or tech-related sales experience and education are a plus.\nBe attentive to client needs. You will be required to be fully available during your working hours to take client calls.\nYou are client-centric. You will be working with prospective clients daily, uncovering and resolving clients’ issues through value-based selling.\nHave a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus uncapped commission and want our Client Advisors to make the most out of it!.\nYou’re a “learn-it-all”. We are looking for someone who is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders. Even as an individual contributor, you seek to share and gain knowledge from those around you.\nAbility to collaborate effectively with your team members.\nOutstanding written and verbal communication skills.\nAbility to work and thrive in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. We move quickly, so having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\nOutstanding written and verbal communication skills.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\nEssential Job Functions\nRegularly and reliably attend scheduled virtual team meetings on camera.\nWork independently with minimal supervision.\nUse all required digital collaboration tools.\nPrioritize and self-manage workflows and deadlines.\nUS FLSA Classification: Full-Time/Exempt\nThis position receives a base salary and is also eligible to earn monthly commissions based on sales development results. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.\n","description":"\n
Job Summary:
\n
Our Client Sales Representatives connect and engage with prospective clients who originate from inbound leads. They seek new business opportunities by connecting with, and developing relationships with, potential customers and guiding prospective clients throughout the required sales stages.
\n
To excel in this position, you need to effectively communicate and collaborate with clients, ensuring they understand the value of our services and how Toptal can support their goals. Our ideal candidate thrives in a fast-paced environment, is hungry to exceed sales quotas, and strives to go above and beyond. If you are passionate about sales, innately driven, and results-oriented, this is the perfect opportunity for you to launch your sales career.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Sales Cycle Management: You will be the initial face of Toptal and supporting our clients through the required sales stages. As the first point of contact and the initial ‘face’ of Toptal for new clients, you will be responsible for moving these clients forward in the sales process, starting with regularly conducting sales calls. You will be responsible for accurately articulating the benefit of Toptal to potential clients in these calls and managing deal cycles from discovery through close.
\n- Client Experience: Clients are at the heart of everything we do. You will be responsible for executing upon a customer-centric approach across all of your customer interactions during pre-defined working hours. You will build rapport with our prospective clients, which will require researching clients before outreach and staying on top of industry trends and Toptal competitors.
\n- Collaboration with Team Members: You will collaborate with your team to promptly respond to high-volume inbound client inquiries. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
\n- Growth and Development: Our SMB sales team members always look to improve individually and as a team. Being open to and implementing feedback will be critical to achieving success in this role and at Toptal.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s model, our team members, and our story.
\n- Begin our 1-1 sales training process which conveys our value proposition, sales process, and delivery method.
\n- Become acquainted with the cross-functional teams you will work with to close new business.
\n
\n
In the first month, expect to:
\n
\n- Complete our personalized sales training program, including mock calls and role-play scenarios.
\n- Be able to accurately articulate Toptal’s value proposition and process.
\n- Be able to speak to incoming leads, understand the clients’ needs, overcome any objections, present the value proposition of Toptal, and close leads that are a good fit for Toptal.
\n- Work alongside the various business units to ensure your prospects are progressing through the funnel.
\n- Begin closing new business, exercising discretion and independent judgment.
\n
\n
In the first three months, expect to:
\n
\n- Be fully ramped up and integrated into the team.
\n- Complete additional vertical-specific training.
\n- Possess a healthy pipeline of prospects that are working through your funnel.
\n- Exhibit a successful track record of hitting sales goals.
\n
\n
In the first six months, expect to:
\n
\n- Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.
\n- Identify process improvement areas to help increase team efficiency and effectiveness, which may include providing consultation or advice to management on policies and procedures.
\n- Continue to implement sales best practices for client interactions and follow-up.
\n
\n
In the first year, expect to:
\n
\n- Begin to mentor new members of the team, helping them learn about Toptal, our model, and pass along standard methodologies.
\n- Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.
\n- Become a productive, collaborative, and consistent contributor to the team.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- The ideal candidate will have 1-3 years of B2B sales experience (i.e. Account Executive, Inside Sales, Outside Sales Representative, Account Representative, or related title).
\n- Software or tech-related sales experience and education are a plus.
\n- Be attentive to client needs. You will be required to be fully available during your working hours to take client calls.
\n- You are client-centric. You will be working with prospective clients daily, uncovering and resolving clients’ issues through value-based selling.
\n- Have a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus uncapped commission and want our Client Advisors to make the most out of it!.
\n- You’re a “learn-it-all”. We are looking for someone who is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders. Even as an individual contributor, you seek to share and gain knowledge from those around you.
\n- Ability to collaborate effectively with your team members.
\n- Outstanding written and verbal communication skills.
\n- Ability to work and thrive in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. We move quickly, so having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
Essential Job Functions
\n
\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\n
US FLSA Classification: Full-Time/Exempt
\n
This position receives a base salary and is also eligible to earn monthly commissions based on sales development results. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
\n
Job Summary:
\n
Our Client Sales Representatives connect and engage with prospective clients who originate from inbound leads. They seek new business opportunities by connecting with, and developing relationships with, potential customers and guiding prospective clients throughout the required sales stages.
\n
To excel in this position, you need to effectively communicate and collaborate with clients, ensuring they understand the value of our services and how Toptal can support their goals. Our ideal candidate thrives in a fast-paced environment, is hungry to exceed sales quotas, and strives to go above and beyond. If you are passionate about sales, innately driven, and results-oriented, this is the perfect opportunity for you to launch your sales career.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Sales Cycle Management: You will be the initial face of Toptal and supporting our clients through the required sales stages. As the first point of contact and the initial ‘face’ of Toptal for new clients, you will be responsible for moving these clients forward in the sales process, starting with regularly conducting sales calls. You will be responsible for accurately articulating the benefit of Toptal to potential clients in these calls and managing deal cycles from discovery through close.
\n- Client Experience: Clients are at the heart of everything we do. You will be responsible for executing upon a customer-centric approach across all of your customer interactions during pre-defined working hours. You will build rapport with our prospective clients, which will require researching clients before outreach and staying on top of industry trends and Toptal competitors.
\n- Collaboration with Team Members: You will collaborate with your team to promptly respond to high-volume inbound client inquiries. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
\n- Growth and Development: Our SMB sales team members always look to improve individually and as a team. Being open to and implementing feedback will be critical to achieving success in this role and at Toptal.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s model, our team members, and our story.
\n- Begin our 1-1 sales training process which conveys our value proposition, sales process, and delivery method.
\n- Become acquainted with the cross-functional teams you will work with to close new business.
\n
\n
In the first month, expect to:
\n
\n- Complete our personalized sales training program, including mock calls and role-play scenarios.
\n- Be able to accurately articulate Toptal’s value proposition and process.
\n- Be able to speak to incoming leads, understand the clients’ needs, overcome any objections, present the value proposition of Toptal, and close leads that are a good fit for Toptal.
\n- Work alongside the various business units to ensure your prospects are progressing through the funnel.
\n- Begin closing new business, exercising discretion and independent judgment.
\n
\n
In the first three months, expect to:
\n
\n- Be fully ramped up and integrated into the team.
\n- Complete additional vertical-specific training.
\n- Possess a healthy pipeline of prospects that are working through your funnel.
\n- Exhibit a successful track record of hitting sales goals.
\n
\n
In the first six months, expect to:
\n
\n- Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.
\n- Identify process improvement areas to help increase team efficiency and effectiveness, which may include providing consultation or advice to management on policies and procedures.
\n- Continue to implement sales best practices for client interactions and follow-up.
\n
\n
In the first year, expect to:
\n
\n- Begin to mentor new members of the team, helping them learn about Toptal, our model, and pass along standard methodologies.
\n- Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.
\n- Become a productive, collaborative, and consistent contributor to the team.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- The ideal candidate will have 1-3 years of B2B sales experience (i.e. Account Executive, Inside Sales, Outside Sales Representative, Account Representative, or related title).
\n- Software or tech-related sales experience and education are a plus.
\n- Be attentive to client needs. You will be required to be fully available during your working hours to take client calls.
\n- You are client-centric. You will be working with prospective clients daily, uncovering and resolving clients’ issues through value-based selling.
\n- Have a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus uncapped commission and want our Client Advisors to make the most out of it!.
\n- You’re a “learn-it-all”. We are looking for someone who is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders. Even as an individual contributor, you seek to share and gain knowledge from those around you.
\n- Ability to collaborate effectively with your team members.
\n- Outstanding written and verbal communication skills.
\n- Ability to work and thrive in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. We move quickly, so having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
Essential Job Functions
\n
\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\n
US FLSA Classification: Full-Time/Exempt
\n
This position receives a base salary and is also eligible to earn monthly commissions based on sales development results. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
We are seeking a senior leader to architect, build, and scale a next-generation Service Desk / Client Service Center within a Managed Services Provider (MSP) environment. This role will redefine traditional support delivery into a high-touch, client-centric service model that prioritizes business outcomes, user experience, and long-term client relationships over commoditized, ticket-driven support.
\n
Unlike traditional MSP approaches that emphasize cost reduction and deflection, this function will deliver context-aware, fit-for-purpose support tailored to each client’s environment and priorities. The successful candidate will build a service organization that serves as a strategic differentiator—driving client satisfaction, retention, and expansion. Initially leveraging a federated, cross-functional model, this role will evolve the service center into a scalable, structured, premium capability.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
Service Vision & Differentiated MSP Strategy
\n
\n- Define and execute a next-generation MSP service desk strategy centered on high-touch, white-glove client experience.
\n- Position the service desk as a value driver (client satisfaction, retention, upsell), not just a cost center.
\n- Develop tiered service offerings (e.g., standard vs. premium/concierge support models) aligned to client segments.
\n- Embed client-specific context into service delivery, ensuring support interactions reflect each client’s environment, priorities, and user needs.
\n
\n
Build: Federated to Structured Service Model (0 to 1)
\n
\n- Stand up initial service center operations using a distributed, cross-functional contributor model.
\n- Establish intake channels (portal, chat, phone, dedicated client lines) with priority routing for high-touch clients.
\n- Create foundational SOPs, playbooks, and client-specific runbooks.
\n- Launch a knowledge-centered service (KCS) model tailored to client environments.
\n- Define early SLAs / XLAs with an emphasis on experience-level outcomes, not just resolution speed.
\n- Establish clear ownership models to ensure every request is tracked, managed, and resolved end-to-end.
\n
\n
Scale: Premium Service Delivery Model (1 to N)
\n
\n- Transition to a dedicated, client-aligned service desk organization with named ownership models.
\n- Introduce pod-based or client-aligned support structures (e.g., service pods, technical account alignment).
\n- Develop workforce strategy including skill-based routing, coverage models, and high-touch escalation paths.
\n- Introduce automation to improve efficiency while preserving high-touch, human-led interactions for critical and high-value client engagements.
\n- Build a concierge-level support tier for high-value clients and critical services.
\n
\n
Client Experience & Relationship Management
\n
\n- Own end-to-end client support experience, measured through both operational and experiential metrics.
\n- Implement and track KPIs including CSAT, XLAs, FCR, and MTRS.
\n- Act as a senior escalation point for high-priority client issues.
\n- Partner with Client Success, Account Management, and Delivery teams to ensure aligned, seamless client engagement.
\n- Ensure consistent, proactive communication with clients throughout issue lifecycle, eliminating the need for follow-ups or escalation for status visibility.
\n
\n
Operational Excellence with a High-Touch Lens
\n
\n- Establish ITSM best practices (Incident, Request, Problem, Change) while adapting for client-specific flexibility.
\n- Build real-time dashboards and client-facing reporting that demonstrate value and transparency.
\n- Drive proactive and preventative support through trend analysis, recurring issue identification, and environment-level insights.
\n- Implement service reviews and feedback loops with clients to continuously refine delivery.
\n
\n
Innovation & Next-Gen Capabilities
\n
\n- Leverage automation, AI, and virtual agents to augment (not replace) human support.
\n- Introduce predictive and proactive support capabilities using analytics and telemetry.
\n- Continuously benchmark against leading MSP and enterprise service models.
\n- Evolve the service model to prioritize client experience, ownership, and business impact—not just ticket resolution.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal; meet your colleagues.
\n- Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.
\n- Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.
\n- Understand the current state of ITSM / Service Desk capabilities and commitments.
\n
\n
In the first month, expect to:
\n
\n- Begin developing relationships with key leaders and stakeholders across the organization.
\n- Dive deeper into the operations of key teams (e.g., Sales, Talent Operations) across the company.
\n- Implement a minimum viable service model.
\n- Define a simple triage model and assign critical roles.
\n- Launch basic service metrics.
\n- Provide exemplary service to early stage clients.
\n
\n
In the first three months, expect to:
\n
\n- Finalize a target operating model.
\n- Introduce client-centric and contextually aware routing.
\n- Launch a knowledge-enabled service model to capture and reuse solutions.
\n- Implement reporting and dashboards.
\n- Begin defining future organization, capacity plan, and scaling gates.
\n
\n
In the first six months, expect to:
\n
\n- Evolve functional capabilities to fit for purpose / white glove service processes.
\n- Define and implement experience-level metrics (XLAs).
\n- Implement automation strategically across intake and communication channels to improve efficiency without degrading client experience.
\n- Establish the service desk as a high-touch client experience function, not simply a transactional ticket queue.
\n
\n
In the first year, expect to:
\n
\n- Fully transition to a professional service desk model.
\n- Understand and optimize cost to serve vs. human experience intelligently.
\n- Define and expand premium and concierge tier services.
\n- Implement customer facing proactive support functions.
\n- Partner with Sales to identify and support upsell and cross-sell opportunities through service interactions.
\n- Establish a continuous improvement model with structured peer review, feedback loops, and service optimization initiatives.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- 8-12+ years of experience in IT support, service desk, or managed services operations.
\n- Proven track record building or transforming service desk / service center functions (0→1 or major redesign).
\n- Experience operating in MSP or multi-client environments with competing priorities.
\n- Demonstrated success scaling from decentralized support models to structured service organizations.
\n- Deep understanding of ITSM disciplines (Incident, Request, Problem, Change Management) with practical application of frameworks (e.g., ITIL).
\n- Experience designing service models including SLAs, XLAs, escalation paths, and tiered support structures (L0–L3).
\n- Strong understanding of service economics (cost-to-serve, staffing models, volume drivers).
\n- Hands-on experience with service platforms (e.g., ServiceNow, Jira Service Management, Zendesk).
\n- Experience implementing automation, knowledge management (KCS), and self-service support models.
\n- Familiarity with AI-enabled support tools (virtual agents, triage automation) and reporting/dashboarding.
\n- Experience designing and scaling operating models (client-aligned, pod-based, or hybrid support structures).
\n- Proven ability to balance high-touch client experience with operational efficiency and scale.
\n- Experience working directly with enterprise clients, including managing escalations and participating in service reviews (QBRs/MBRs).
\n- Demonstrated impact on client satisfaction, retention, and expansion (e.g., CSAT, NPS improvements).
\n- Strong leadership presence with ability to drive accountability, influence cross-functional teams, and operate effectively in ambiguous, fast-paced environments.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
We are seeking a senior leader to architect, build, and scale a next-generation Service Desk / Client Service Center within a Managed Services Provider (MSP) environment. This role will redefine traditional support delivery into a high-touch, client-centric service model that prioritizes business outcomes, user experience, and long-term client relationships over commoditized, ticket-driven support.
\n
Unlike traditional MSP approaches that emphasize cost reduction and deflection, this function will deliver context-aware, fit-for-purpose support tailored to each client’s environment and priorities. The successful candidate will build a service organization that serves as a strategic differentiator—driving client satisfaction, retention, and expansion. Initially leveraging a federated, cross-functional model, this role will evolve the service center into a scalable, structured, premium capability.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
Service Vision & Differentiated MSP Strategy
\n
\n- Define and execute a next-generation MSP service desk strategy centered on high-touch, white-glove client experience.
\n- Position the service desk as a value driver (client satisfaction, retention, upsell), not just a cost center.
\n- Develop tiered service offerings (e.g., standard vs. premium/concierge support models) aligned to client segments.
\n- Embed client-specific context into service delivery, ensuring support interactions reflect each client’s environment, priorities, and user needs.
\n
\n
Build: Federated to Structured Service Model (0 to 1)
\n
\n- Stand up initial service center operations using a distributed, cross-functional contributor model.
\n- Establish intake channels (portal, chat, phone, dedicated client lines) with priority routing for high-touch clients.
\n- Create foundational SOPs, playbooks, and client-specific runbooks.
\n- Launch a knowledge-centered service (KCS) model tailored to client environments.
\n- Define early SLAs / XLAs with an emphasis on experience-level outcomes, not just resolution speed.
\n- Establish clear ownership models to ensure every request is tracked, managed, and resolved end-to-end.
\n
\n
Scale: Premium Service Delivery Model (1 to N)
\n
\n- Transition to a dedicated, client-aligned service desk organization with named ownership models.
\n- Introduce pod-based or client-aligned support structures (e.g., service pods, technical account alignment).
\n- Develop workforce strategy including skill-based routing, coverage models, and high-touch escalation paths.
\n- Introduce automation to improve efficiency while preserving high-touch, human-led interactions for critical and high-value client engagements.
\n- Build a concierge-level support tier for high-value clients and critical services.
\n
\n
Client Experience & Relationship Management
\n
\n- Own end-to-end client support experience, measured through both operational and experiential metrics.
\n- Implement and track KPIs including CSAT, XLAs, FCR, and MTRS.
\n- Act as a senior escalation point for high-priority client issues.
\n- Partner with Client Success, Account Management, and Delivery teams to ensure aligned, seamless client engagement.
\n- Ensure consistent, proactive communication with clients throughout issue lifecycle, eliminating the need for follow-ups or escalation for status visibility.
\n
\n
Operational Excellence with a High-Touch Lens
\n
\n- Establish ITSM best practices (Incident, Request, Problem, Change) while adapting for client-specific flexibility.
\n- Build real-time dashboards and client-facing reporting that demonstrate value and transparency.
\n- Drive proactive and preventative support through trend analysis, recurring issue identification, and environment-level insights.
\n- Implement service reviews and feedback loops with clients to continuously refine delivery.
\n
\n
Innovation & Next-Gen Capabilities
\n
\n- Leverage automation, AI, and virtual agents to augment (not replace) human support.
\n- Introduce predictive and proactive support capabilities using analytics and telemetry.
\n- Continuously benchmark against leading MSP and enterprise service models.
\n- Evolve the service model to prioritize client experience, ownership, and business impact—not just ticket resolution.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal; meet your colleagues.
\n- Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.
\n- Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.
\n- Understand the current state of ITSM / Service Desk capabilities and commitments.
\n
\n
In the first month, expect to:
\n
\n- Begin developing relationships with key leaders and stakeholders across the organization.
\n- Dive deeper into the operations of key teams (e.g., Sales, Talent Operations) across the company.
\n- Implement a minimum viable service model.
\n- Define a simple triage model and assign critical roles.
\n- Launch basic service metrics.
\n- Provide exemplary service to early stage clients.
\n
\n
In the first three months, expect to:
\n
\n- Finalize a target operating model.
\n- Introduce client-centric and contextually aware routing.
\n- Launch a knowledge-enabled service model to capture and reuse solutions.
\n- Implement reporting and dashboards.
\n- Begin defining future organization, capacity plan, and scaling gates.
\n
\n
In the first six months, expect to:
\n
\n- Evolve functional capabilities to fit for purpose / white glove service processes.
\n- Define and implement experience-level metrics (XLAs).
\n- Implement automation strategically across intake and communication channels to improve efficiency without degrading client experience.
\n- Establish the service desk as a high-touch client experience function, not simply a transactional ticket queue.
\n
\n
In the first year, expect to:
\n
\n- Fully transition to a professional service desk model.
\n- Understand and optimize cost to serve vs. human experience intelligently.
\n- Define and expand premium and concierge tier services.
\n- Implement customer facing proactive support functions.
\n- Partner with Sales to identify and support upsell and cross-sell opportunities through service interactions.
\n- Establish a continuous improvement model with structured peer review, feedback loops, and service optimization initiatives.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- 8-12+ years of experience in IT support, service desk, or managed services operations.
\n- Proven track record building or transforming service desk / service center functions (0→1 or major redesign).
\n- Experience operating in MSP or multi-client environments with competing priorities.
\n- Demonstrated success scaling from decentralized support models to structured service organizations.
\n- Deep understanding of ITSM disciplines (Incident, Request, Problem, Change Management) with practical application of frameworks (e.g., ITIL).
\n- Experience designing service models including SLAs, XLAs, escalation paths, and tiered support structures (L0–L3).
\n- Strong understanding of service economics (cost-to-serve, staffing models, volume drivers).
\n- Hands-on experience with service platforms (e.g., ServiceNow, Jira Service Management, Zendesk).
\n- Experience implementing automation, knowledge management (KCS), and self-service support models.
\n- Familiarity with AI-enabled support tools (virtual agents, triage automation) and reporting/dashboarding.
\n- Experience designing and scaling operating models (client-aligned, pod-based, or hybrid support structures).
\n- Proven ability to balance high-touch client experience with operational efficiency and scale.
\n- Experience working directly with enterprise clients, including managing escalations and participating in service reviews (QBRs/MBRs).
\n- Demonstrated impact on client satisfaction, retention, and expansion (e.g., CSAT, NPS improvements).
\n- Strong leadership presence with ability to drive accountability, influence cross-functional teams, and operate effectively in ambiguous, fast-paced environments.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
We are seeking a senior leader to architect, build, and scale a next-generation Service Desk / Client Service Center within a Managed Services Provider (MSP) environment. This role will redefine traditional support delivery into a high-touch, client-centric service model that prioritizes business outcomes, user experience, and long-term client relationships over commoditized, ticket-driven support.
\n
Unlike traditional MSP approaches that emphasize cost reduction and deflection, this function will deliver context-aware, fit-for-purpose support tailored to each client’s environment and priorities. The successful candidate will build a service organization that serves as a strategic differentiator—driving client satisfaction, retention, and expansion. Initially leveraging a federated, cross-functional model, this role will evolve the service center into a scalable, structured, premium capability.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
Service Vision & Differentiated MSP Strategy
\n
\n- Define and execute a next-generation MSP service desk strategy centered on high-touch, white-glove client experience.
\n- Position the service desk as a value driver (client satisfaction, retention, upsell), not just a cost center.
\n- Develop tiered service offerings (e.g., standard vs. premium/concierge support models) aligned to client segments.
\n- Embed client-specific context into service delivery, ensuring support interactions reflect each client’s environment, priorities, and user needs.
\n
\n
Build: Federated to Structured Service Model (0 to 1)
\n
\n- Stand up initial service center operations using a distributed, cross-functional contributor model.
\n- Establish intake channels (portal, chat, phone, dedicated client lines) with priority routing for high-touch clients.
\n- Create foundational SOPs, playbooks, and client-specific runbooks.
\n- Launch a knowledge-centered service (KCS) model tailored to client environments.
\n- Define early SLAs / XLAs with an emphasis on experience-level outcomes, not just resolution speed.
\n- Establish clear ownership models to ensure every request is tracked, managed, and resolved end-to-end.
\n
\n
Scale: Premium Service Delivery Model (1 to N)
\n
\n- Transition to a dedicated, client-aligned service desk organization with named ownership models.
\n- Introduce pod-based or client-aligned support structures (e.g., service pods, technical account alignment).
\n- Develop workforce strategy including skill-based routing, coverage models, and high-touch escalation paths.
\n- Introduce automation to improve efficiency while preserving high-touch, human-led interactions for critical and high-value client engagements.
\n- Build a concierge-level support tier for high-value clients and critical services.
\n
\n
Client Experience & Relationship Management
\n
\n- Own end-to-end client support experience, measured through both operational and experiential metrics.
\n- Implement and track KPIs including CSAT, XLAs, FCR, and MTRS.
\n- Act as a senior escalation point for high-priority client issues.
\n- Partner with Client Success, Account Management, and Delivery teams to ensure aligned, seamless client engagement.
\n- Ensure consistent, proactive communication with clients throughout the issue lifecycle, eliminating the need for follow-ups or escalation for status visibility.
\n
\n
Operational Excellence with a High-Touch Lens
\n
\n- Establish ITSM best practices (Incident, Request, Problem, Change) while adapting for client-specific flexibility.
\n- Build real-time dashboards and client-facing reporting that demonstrate value and transparency.
\n- Drive proactive and preventative support through trend analysis, recurring issue identification, and environment-level insights.
\n- Implement service reviews and feedback loops with clients to continuously refine delivery.
\n
\n
Innovation & Next-Gen Capabilities
\n
\n- Leverage automation, AI, and virtual agents to augment (not replace) human support.
\n- Introduce predictive and proactive support capabilities using analytics and telemetry.
\n- Continuously benchmark against leading MSP and enterprise service models.
\n- Evolve the service model to prioritize client experience, ownership, and business impact—not just ticket resolution.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal; meet your colleagues.
\n- Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.
\n- Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.
\n- Understand the current state of ITSM / Service Desk capabilities and commitments.
\n
\n
In the first month, expect to:
\n
\n- Begin developing relationships with key leaders and stakeholders across the organization.
\n- Dive deeper into the operations of key teams (e.g., Sales, Talent Operations) across the company.
\n- Implement a minimum viable service model.
\n- Define a simple triage model and assign critical roles.
\n- Launch basic service metrics.
\n- Provide exemplary service to early stage clients.
\n
\n
In the first three months, expect to:
\n
\n- Finalize a target operating model.
\n- Introduce client centric and contextually aware routing.
\n- Launch a knowledge-enabled service model to capture and reuse solutions.
\n- Implement reporting and dashboards.
\n- Begin defining future organization, capacity plan, and scaling gates.
\n
\n
In the first six months, expect to:
\n
\n- Evolve functional capabilities to fit for purpose / white glove service processes.
\n- Define and implement experience-level metrics (XLAs).
\n- Implement automation strategically across intake and communication channels to improve efficiency without degrading client experience.
\n- Establish the service desk as a high-touch client experience function, not simply a transactional ticket queue.
\n
\n
In the first year, expect to:
\n
\n- Fully transition to a professional service desk model.
\n- Understand and optimize cost to serve vs. human experience intelligently.
\n- Define and expand premium and concierge tier services.
\n- Implement customer facing proactive support functions.
\n- Partner with Sales to identify and support upsell and cross-sell opportunities through service interactions.
\n- Establish a continuous improvement model with structured peer review, feedback loops, and service optimization initiatives.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- 8-12+ years of experience in IT support, service desk, or managed services operations.
\n- Proven track record building or transforming service desk / service center functions (0→1 or major redesign).
\n- Experience operating in MSP or multi-client environments with competing priorities.
\n- Demonstrated success scaling from decentralized support models to structured service organizations.
\n- Deep understanding of ITSM disciplines (Incident, Request, Problem, Change Management) with practical application of frameworks (e.g., ITIL).
\n- Experience designing service models including SLAs, XLAs, escalation paths, and tiered support structures (L0–L3).
\n- Strong understanding of service economics (cost-to-serve, staffing models, volume drivers).
\n- Hands-on experience with service platforms (e.g., ServiceNow, Jira Service Management, Zendesk).
\n- Experience implementing automation, knowledge management (KCS), and self-service support models.
\n- Familiarity with AI-enabled support tools (virtual agents, triage automation) and reporting/dashboarding.
\n- Experience designing and scaling operating models (client-aligned, pod-based, or hybrid support structures).
\n- Proven ability to balance high-touch client experience with operational efficiency and scale.
\n- Experience working directly with enterprise clients, including managing escalations and participating in service reviews (QBRs/MBRs).
\n- Demonstrated impact on client satisfaction, retention, and expansion (e.g., CSAT, NPS improvements).
\n- Strong leadership presence with ability to drive accountability, influence cross-functional teams, and operate effectively in ambiguous, fast-paced environments.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
Essential Job Functions
\n
\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\n
US FLSA Classification: Full-Time/Exempt
\n
This position receives a base salary and is also eligible to receive a discretionary bonus. For candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
We are seeking a senior leader to architect, build, and scale a next-generation Service Desk / Client Service Center within a Managed Services Provider (MSP) environment. This role will redefine traditional support delivery into a high-touch, client-centric service model that prioritizes business outcomes, user experience, and long-term client relationships over commoditized, ticket-driven support.
\n
Unlike traditional MSP approaches that emphasize cost reduction and deflection, this function will deliver context-aware, fit-for-purpose support tailored to each client’s environment and priorities. The successful candidate will build a service organization that serves as a strategic differentiator—driving client satisfaction, retention, and expansion. Initially leveraging a federated, cross-functional model, this role will evolve the service center into a scalable, structured, premium capability.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
Service Vision & Differentiated MSP Strategy
\n
\n- Define and execute a next-generation MSP service desk strategy centered on high-touch, white-glove client experience.
\n- Position the service desk as a value driver (client satisfaction, retention, upsell), not just a cost center.
\n- Develop tiered service offerings (e.g., standard vs. premium/concierge support models) aligned to client segments.
\n- Embed client-specific context into service delivery, ensuring support interactions reflect each client’s environment, priorities, and user needs.
\n
\n
Build: Federated to Structured Service Model (0 to 1)
\n
\n- Stand up initial service center operations using a distributed, cross-functional contributor model.
\n- Establish intake channels (portal, chat, phone, dedicated client lines) with priority routing for high-touch clients.
\n- Create foundational SOPs, playbooks, and client-specific runbooks.
\n- Launch a knowledge-centered service (KCS) model tailored to client environments.
\n- Define early SLAs / XLAs with an emphasis on experience-level outcomes, not just resolution speed.
\n- Establish clear ownership models to ensure every request is tracked, managed, and resolved end-to-end.
\n
\n
Scale: Premium Service Delivery Model (1 to N)
\n
\n- Transition to a dedicated, client-aligned service desk organization with named ownership models.
\n- Introduce pod-based or client-aligned support structures (e.g., service pods, technical account alignment).
\n- Develop workforce strategy including skill-based routing, coverage models, and high-touch escalation paths.
\n- Introduce automation to improve efficiency while preserving high-touch, human-led interactions for critical and high-value client engagements.
\n- Build a concierge-level support tier for high-value clients and critical services.
\n
\n
Client Experience & Relationship Management
\n
\n- Own end-to-end client support experience, measured through both operational and experiential metrics.
\n- Implement and track KPIs including CSAT, XLAs, FCR, and MTRS.
\n- Act as a senior escalation point for high-priority client issues.
\n- Partner with Client Success, Account Management, and Delivery teams to ensure aligned, seamless client engagement.
\n- Ensure consistent, proactive communication with clients throughout the issue lifecycle, eliminating the need for follow-ups or escalation for status visibility.
\n
\n
Operational Excellence with a High-Touch Lens
\n
\n- Establish ITSM best practices (Incident, Request, Problem, Change) while adapting for client-specific flexibility.
\n- Build real-time dashboards and client-facing reporting that demonstrate value and transparency.
\n- Drive proactive and preventative support through trend analysis, recurring issue identification, and environment-level insights.
\n- Implement service reviews and feedback loops with clients to continuously refine delivery.
\n
\n
Innovation & Next-Gen Capabilities
\n
\n- Leverage automation, AI, and virtual agents to augment (not replace) human support.
\n- Introduce predictive and proactive support capabilities using analytics and telemetry.
\n- Continuously benchmark against leading MSP and enterprise service models.
\n- Evolve the service model to prioritize client experience, ownership, and business impact—not just ticket resolution.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal; meet your colleagues.
\n- Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.
\n- Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.
\n- Understand the current state of ITSM / Service Desk capabilities and commitments.
\n
\n
In the first month, expect to:
\n
\n- Begin developing relationships with key leaders and stakeholders across the organization.
\n- Dive deeper into the operations of key teams (e.g., Sales, Talent Operations) across the company.
\n- Implement a minimum viable service model.
\n- Define a simple triage model and assign critical roles.
\n- Launch basic service metrics.
\n- Provide exemplary service to early stage clients.
\n
\n
In the first three months, expect to:
\n
\n- Finalize a target operating model.
\n- Introduce client centric and contextually aware routing.
\n- Launch a knowledge-enabled service model to capture and reuse solutions.
\n- Implement reporting and dashboards.
\n- Begin defining future organization, capacity plan, and scaling gates.
\n
\n
In the first six months, expect to:
\n
\n- Evolve functional capabilities to fit for purpose / white glove service processes.
\n- Define and implement experience-level metrics (XLAs).
\n- Implement automation strategically across intake and communication channels to improve efficiency without degrading client experience.
\n- Establish the service desk as a high-touch client experience function, not simply a transactional ticket queue.
\n
\n
In the first year, expect to:
\n
\n- Fully transition to a professional service desk model.
\n- Understand and optimize cost to serve vs. human experience intelligently.
\n- Define and expand premium and concierge tier services.
\n- Implement customer facing proactive support functions.
\n- Partner with Sales to identify and support upsell and cross-sell opportunities through service interactions.
\n- Establish a continuous improvement model with structured peer review, feedback loops, and service optimization initiatives.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- 8-12+ years of experience in IT support, service desk, or managed services operations.
\n- Proven track record building or transforming service desk / service center functions (0→1 or major redesign).
\n- Experience operating in MSP or multi-client environments with competing priorities.
\n- Demonstrated success scaling from decentralized support models to structured service organizations.
\n- Deep understanding of ITSM disciplines (Incident, Request, Problem, Change Management) with practical application of frameworks (e.g., ITIL).
\n- Experience designing service models including SLAs, XLAs, escalation paths, and tiered support structures (L0–L3).
\n- Strong understanding of service economics (cost-to-serve, staffing models, volume drivers).
\n- Hands-on experience with service platforms (e.g., ServiceNow, Jira Service Management, Zendesk).
\n- Experience implementing automation, knowledge management (KCS), and self-service support models.
\n- Familiarity with AI-enabled support tools (virtual agents, triage automation) and reporting/dashboarding.
\n- Experience designing and scaling operating models (client-aligned, pod-based, or hybrid support structures).
\n- Proven ability to balance high-touch client experience with operational efficiency and scale.
\n- Experience working directly with enterprise clients, including managing escalations and participating in service reviews (QBRs/MBRs).
\n- Demonstrated impact on client satisfaction, retention, and expansion (e.g., CSAT, NPS improvements).
\n- Strong leadership presence with ability to drive accountability, influence cross-functional teams, and operate effectively in ambiguous, fast-paced environments.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
Essential Job Functions
\n
\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\n
US FLSA Classification: Full-Time/Exempt
\n
This position receives a base salary and is also eligible to receive a discretionary bonus. For candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
About Toptal
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue
and team members based around the globe, Toptal is the
world’s largest fully remote workforce.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
\nJob Summary:
\nAs an Enterprise Sales Development Representative (SDR), you will drive business growth by identifying opportunities with target clients. You’ll play a pivotal role in identifying potential customers, generating new business opportunities, and providing support to both customers and our team. You will set the stage for successful sales interactions through cold outreach efforts and nurturing relationships to secure qualified meetings for our sales team. If you’re a self-motivated individual with a passion for sales, we encourage you to join our team!
\n
\nThis is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\n
\nResponsibilities:
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n· Sales: Understand current and future demand. Enable, educate, and directly support the sales force to best position this practice with Toptal clients and win new business. Lead client conversations, presenting Toptal’s perspective on innovation and experience topics, and ask exploratory questions to better understand client needs.
\n· Begin the Relationship: Through lead-generation activities and cold-calling, you will prospect, educate, qualify, and develop sales-ready leads and opportunities from unsigned clients and accounts. You will enthusiastically explain Toptal’s vision, pinpoint opportunities, and generate interest.
\n· Client and Industry Knowledge: Clients are at the heart of everything we do. As the first point of contact for future Enterprise clients, you will be building rapport through strategic outreach and a well-rounded client and industry knowledge. Researching clients and staying informed on industry trends will be key to your success.
\n· Collaborate with Team Members: You will collaborate with your team and Sales Executives to pursue opportunities, recommend appropriate follow-up actions, and schedule qualified meetings. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
\n· Growth and Development: Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical success factors in this role and at Toptal. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.
\n
\nIn the first week, expect to:
\n· Onboard and integrate into Toptal.
\n· Learn Toptal’s model, our value proposition, and our story.
\n· Work with cross-functional teams to understand how you can utilize our incredible global team to build client relationships and drive success.
\n· Learn the breadth of Toptal’s impact on the world’s largest companies.
\n· Grasp the importance of the SDR function to the success of Toptal.
\n· Understand our sales method and our selling process to set you up for success.
\n
\nIn the first month, expect to:
\n· Complete our personalized sales training program with mock calls, cold calls, and role-play scenarios.
\n· Learn how to use
Salesforce.com (our CRM) and other SaaS outreach tools (ZoomInfo, SalesLoft, LinkedIn Sales Navigator).
\n· Integrate into your pod, partner with Enterprise Sales Executives and Client Partners, and begin targeting strategic accounts.
\n· Learn the process for outreach, including calling, emailing, and LinkedIn messaging. Implement an outreach process and hit 1-month objectives.
\n· Learn how to analyze industry drivers, business problems, and target buyers.
\n
\nIn the first three months, expect to:
\n· Become fully ramped on the SDR team, attaining your metrics, which include calls, emails, and other sales activities.
\n· Exercising discretion and independent judgment, uncover new opportunities within existing accounts and target accounts that result in revenue-generating engagements for Toptal.
\n· Hit call/email quotas and fully ramped objectives.
\n· Become proficient in using our SaaS tools.
\n\n
\nIn the first six months, expect to:
\n· Continuously hit fully ramped quotas and objectives.
\n· Assist with training and onboarding new SDRs.
\n· Build new and existing client relationships, expand Toptal’s partnerships, and continue to execute account plans.
\n· Suggest, implement, and experiment with new lead and demand generation activities.
\n
\nIn the first year, expect to:
\n· Have built a portfolio of net new accounts from the strategic account list.
\n· Become a mentor to new members of the team, helping them learn about Toptal, our model, and how proper sales development practices can improve relationships and increase revenue.
\n
\nQualifications and Job Requirements:
\n· Bachelor’s degree is required.
\n· 1-3 years of experience as an Enterprise SDR.
\n· Knowledgeable. Broad understanding of business challenges encountered by Enterprise clients.
\n· Critical thinking. Critically think through the challenges clients face to create new opportunities from unsigned clients and accounts.
\n· Perseverance. Be relentless and push towards your goal.
\n· Passion. Enthusiasm and ambition to succeed in this role, as it can be difficult if you hate rejection.
\n· Curiosity. A desire to understand people, their problems, their companies, and their industries.
\n· Conscientiousness. We’re not doing a simple SaaS sale, so discussions may get technical. Understanding sophisticated issues and explaining them to clients is important.
\n· Motivated. Be highly motivated and continuously strive for personal and professional improvement.
\n· Resourceful. Think about target accounts as your own business - we want self-starters who are passionate about hunting for new accounts, and who thrive with the freedom and accountability of leading their portion of the business.
\n· Proactive. Understand our mission and do the work required to drive us to that goal, by following a process and being creative.
\n· Communication. You must exhibit outstanding written and verbal communication skills. Communication is the lifeblood of both internal and external relationships. Demonstrate excellent communication in all forms, across a wide variety of personality types, roles, and geographies.
\n· Team. Nothing we do is done in isolation. Success depends on your ability to work as a team both within Toptal and within your client accounts.
\n· Ownership. Exhibit ownership of accounts, successes, and failures.
\n· Problem Solver. Life throws in minor challenges beyond the primary problems this role is meant to solve. You must have the ability to take those in stride and persist despite setbacks.
\n· Prioritization. The nature of this role requires that you understand the priorities and timelines associated with each of your accounts and execute appropriately with those in mind.
\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\nEssential Job Functions
\n· Regularly and reliably attend scheduled virtual team meetings on camera.
\n· Work independently with minimal supervision.
\n· Use all required digital collaboration tools.
\n· Prioritize and self-manage workflows and deadlines.
\n
\nUS FLSA Classification: Full-Time/Exempt
\n
\nThis position receives a base salary and is also eligible to earn monthly commissions based on sales development results. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
","id":"bdc963ca-1705-4e55-8872-0c15d23831d8","lists":[],"text":"Enterprise Sales Development Representative - US-Based","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"About Toptal
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue
and team members based around the globe, Toptal is the
world’s largest fully remote workforce.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
\nJob Summary:
\nAs an Enterprise Sales Development Representative (SDR), you will drive business growth by identifying opportunities with target clients. You’ll play a pivotal role in identifying potential customers, generating new business opportunities, and providing support to both customers and our team. You will set the stage for successful sales interactions through cold outreach efforts and nurturing relationships to secure qualified meetings for our sales team. If you’re a self-motivated individual with a passion for sales, we encourage you to join our team!
\n
\nThis is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\n
\nResponsibilities:
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n· Sales: Understand current and future demand. Enable, educate, and directly support the sales force to best position this practice with Toptal clients and win new business. Lead client conversations, presenting Toptal’s perspective on innovation and experience topics, and ask exploratory questions to better understand client needs.
\n· Begin the Relationship: Through lead-generation activities and cold-calling, you will prospect, educate, qualify, and develop sales-ready leads and opportunities from unsigned clients and accounts. You will enthusiastically explain Toptal’s vision, pinpoint opportunities, and generate interest.
\n· Client and Industry Knowledge: Clients are at the heart of everything we do. As the first point of contact for future Enterprise clients, you will be building rapport through strategic outreach and a well-rounded client and industry knowledge. Researching clients and staying informed on industry trends will be key to your success.
\n· Collaborate with Team Members: You will collaborate with your team and Sales Executives to pursue opportunities, recommend appropriate follow-up actions, and schedule qualified meetings. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
\n· Growth and Development: Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical success factors in this role and at Toptal. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.
\n
\nIn the first week, expect to:
\n· Onboard and integrate into Toptal.
\n· Learn Toptal’s model, our value proposition, and our story.
\n· Work with cross-functional teams to understand how you can utilize our incredible global team to build client relationships and drive success.
\n· Learn the breadth of Toptal’s impact on the world’s largest companies.
\n· Grasp the importance of the SDR function to the success of Toptal.
\n· Understand our sales method and our selling process to set you up for success.
\n
\nIn the first month, expect to:
\n· Complete our personalized sales training program with mock calls, cold calls, and role-play scenarios.
\n· Learn how to use
Salesforce.com (our CRM) and other SaaS outreach tools (ZoomInfo, SalesLoft, LinkedIn Sales Navigator).
\n· Integrate into your pod, partner with Enterprise Sales Executives and Client Partners, and begin targeting strategic accounts.
\n· Learn the process for outreach, including calling, emailing, and LinkedIn messaging. Implement an outreach process and hit 1-month objectives.
\n· Learn how to analyze industry drivers, business problems, and target buyers.
\n
\nIn the first three months, expect to:
\n· Become fully ramped on the SDR team, attaining your metrics, which include calls, emails, and other sales activities.
\n· Exercising discretion and independent judgment, uncover new opportunities within existing accounts and target accounts that result in revenue-generating engagements for Toptal.
\n· Hit call/email quotas and fully ramped objectives.
\n· Become proficient in using our SaaS tools.
\n\n
\nIn the first six months, expect to:
\n· Continuously hit fully ramped quotas and objectives.
\n· Assist with training and onboarding new SDRs.
\n· Build new and existing client relationships, expand Toptal’s partnerships, and continue to execute account plans.
\n· Suggest, implement, and experiment with new lead and demand generation activities.
\n
\nIn the first year, expect to:
\n· Have built a portfolio of net new accounts from the strategic account list.
\n· Become a mentor to new members of the team, helping them learn about Toptal, our model, and how proper sales development practices can improve relationships and increase revenue.
\n
\nQualifications and Job Requirements:
\n· Bachelor’s degree is required.
\n· 1-3 years of experience as an Enterprise SDR.
\n· Knowledgeable. Broad understanding of business challenges encountered by Enterprise clients.
\n· Critical thinking. Critically think through the challenges clients face to create new opportunities from unsigned clients and accounts.
\n· Perseverance. Be relentless and push towards your goal.
\n· Passion. Enthusiasm and ambition to succeed in this role, as it can be difficult if you hate rejection.
\n· Curiosity. A desire to understand people, their problems, their companies, and their industries.
\n· Conscientiousness. We’re not doing a simple SaaS sale, so discussions may get technical. Understanding sophisticated issues and explaining them to clients is important.
\n· Motivated. Be highly motivated and continuously strive for personal and professional improvement.
\n· Resourceful. Think about target accounts as your own business - we want self-starters who are passionate about hunting for new accounts, and who thrive with the freedom and accountability of leading their portion of the business.
\n· Proactive. Understand our mission and do the work required to drive us to that goal, by following a process and being creative.
\n· Communication. You must exhibit outstanding written and verbal communication skills. Communication is the lifeblood of both internal and external relationships. Demonstrate excellent communication in all forms, across a wide variety of personality types, roles, and geographies.
\n· Team. Nothing we do is done in isolation. Success depends on your ability to work as a team both within Toptal and within your client accounts.
\n· Ownership. Exhibit ownership of accounts, successes, and failures.
\n· Problem Solver. Life throws in minor challenges beyond the primary problems this role is meant to solve. You must have the ability to take those in stride and persist despite setbacks.
\n· Prioritization. The nature of this role requires that you understand the priorities and timelines associated with each of your accounts and execute appropriately with those in mind.
\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\nEssential Job Functions
\n· Regularly and reliably attend scheduled virtual team meetings on camera.
\n· Work independently with minimal supervision.
\n· Use all required digital collaboration tools.
\n· Prioritize and self-manage workflows and deadlines.
\n
\nUS FLSA Classification: Full-Time/Exempt
\n
\nThis position receives a base salary and is also eligible to earn monthly commissions based on sales development results. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
","descriptionBodyPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\n \nJob Summary:\nAs an Enterprise Sales Development Representative (SDR), you will drive business growth by identifying opportunities with target clients. You’ll play a pivotal role in identifying potential customers, generating new business opportunities, and providing support to both customers and our team. You will set the stage for successful sales interactions through cold outreach efforts and nurturing relationships to secure qualified meetings for our sales team. If you’re a self-motivated individual with a passion for sales, we encourage you to join our team!\n \nThis is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.\n \nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\n \n· Sales: Understand current and future demand. Enable, educate, and directly support the sales force to best position this practice with Toptal clients and win new business. Lead client conversations, presenting Toptal’s perspective on innovation and experience topics, and ask exploratory questions to better understand client needs.\n· Begin the Relationship: Through lead-generation activities and cold-calling, you will prospect, educate, qualify, and develop sales-ready leads and opportunities from unsigned clients and accounts. You will enthusiastically explain Toptal’s vision, pinpoint opportunities, and generate interest.\n· Client and Industry Knowledge: Clients are at the heart of everything we do. As the first point of contact for future Enterprise clients, you will be building rapport through strategic outreach and a well-rounded client and industry knowledge. Researching clients and staying informed on industry trends will be key to your success.\n· Collaborate with Team Members: You will collaborate with your team and Sales Executives to pursue opportunities, recommend appropriate follow-up actions, and schedule qualified meetings. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.\n· Growth and Development: Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical success factors in this role and at Toptal. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.\n \nIn the first week, expect to:\n· Onboard and integrate into Toptal.\n· Learn Toptal’s model, our value proposition, and our story.\n· Work with cross-functional teams to understand how you can utilize our incredible global team to build client relationships and drive success.\n· Learn the breadth of Toptal’s impact on the world’s largest companies.\n· Grasp the importance of the SDR function to the success of Toptal.\n· Understand our sales method and our selling process to set you up for success.\n \nIn the first month, expect to:\n· Complete our personalized sales training program with mock calls, cold calls, and role-play scenarios.\n· Learn how to use Salesforce.com (our CRM) and other SaaS outreach tools (ZoomInfo, SalesLoft, LinkedIn Sales Navigator).\n· Integrate into your pod, partner with Enterprise Sales Executives and Client Partners, and begin targeting strategic accounts.\n· Learn the process for outreach, including calling, emailing, and LinkedIn messaging. Implement an outreach process and hit 1-month objectives.\n· Learn how to analyze industry drivers, business problems, and target buyers.\n \nIn the first three months, expect to:\n· Become fully ramped on the SDR team, attaining your metrics, which include calls, emails, and other sales activities.\n· Exercising discretion and independent judgment, uncover new opportunities within existing accounts and target accounts that result in revenue-generating engagements for Toptal.\n· Hit call/email quotas and fully ramped objectives.\n· Become proficient in using our SaaS tools.\n· Learn how to maintain excellent data integrity in Salesforce.com.\n \nIn the first six months, expect to:\n· Continuously hit fully ramped quotas and objectives.\n· Assist with training and onboarding new SDRs.\n· Build new and existing client relationships, expand Toptal’s partnerships, and continue to execute account plans.\n· Suggest, implement, and experiment with new lead and demand generation activities.\n \nIn the first year, expect to:\n· Have built a portfolio of net new accounts from the strategic account list.\n· Become a mentor to new members of the team, helping them learn about Toptal, our model, and how proper sales development practices can improve relationships and increase revenue.\n \nQualifications and Job Requirements:\n· Bachelor’s degree is required.\n· 1-3 years of experience as an Enterprise SDR.\n· Knowledgeable. Broad understanding of business challenges encountered by Enterprise clients.\n· Critical thinking. Critically think through the challenges clients face to create new opportunities from unsigned clients and accounts.\n· Perseverance. Be relentless and push towards your goal.\n· Passion. Enthusiasm and ambition to succeed in this role, as it can be difficult if you hate rejection.\n· Curiosity. A desire to understand people, their problems, their companies, and their industries.\n· Conscientiousness. We’re not doing a simple SaaS sale, so discussions may get technical. Understanding sophisticated issues and explaining them to clients is important.\n· Motivated. Be highly motivated and continuously strive for personal and professional improvement.\n· Resourceful. Think about target accounts as your own business - we want self-starters who are passionate about hunting for new accounts, and who thrive with the freedom and accountability of leading their portion of the business.\n· Proactive. Understand our mission and do the work required to drive us to that goal, by following a process and being creative.\n· Communication. You must exhibit outstanding written and verbal communication skills. Communication is the lifeblood of both internal and external relationships. Demonstrate excellent communication in all forms, across a wide variety of personality types, roles, and geographies.\n· Team. Nothing we do is done in isolation. Success depends on your ability to work as a team both within Toptal and within your client accounts.\n· Ownership. Exhibit ownership of accounts, successes, and failures.\n· Problem Solver. Life throws in minor challenges beyond the primary problems this role is meant to solve. You must have the ability to take those in stride and persist despite setbacks.\n· Prioritization. The nature of this role requires that you understand the priorities and timelines associated with each of your accounts and execute appropriately with those in mind.\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n \nEssential Job Functions\n· Regularly and reliably attend scheduled virtual team meetings on camera.\n· Work independently with minimal supervision.\n· Use all required digital collaboration tools.\n· Prioritize and self-manage workflows and deadlines.\n \nUS FLSA Classification: Full-Time/Exempt\n \nThis position receives a base salary and is also eligible to earn monthly commissions based on sales development results. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.\n \n","hostedUrl":"https://jobs.lever.co/toptal/bdc963ca-1705-4e55-8872-0c15d23831d8","applyUrl":"https://jobs.lever.co/toptal/bdc963ca-1705-4e55-8872-0c15d23831d8/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Customer","location":"United States","team":"Enterprise","allLocations":["United States"]},"createdAt":1656600923087,"descriptionPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nAs an Enterprise Sales Executive at Toptal, you will be a key driver of growth within our CMET (Communications, Media & Entertainment, and Technology) industry group. This role is designed for individuals who thrive in a high-performance, client-facing environment and who are passionate about winning new logos, expanding multi-tower relationships, and solving complex client challenges using our flexible delivery models across AI-enabled transformation, managed services, and digital modernization.\nThis is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nYou will be responsible for building and managing a targeted portfolio of CMET accounts, with a primary focus on net new logo acquisition and multi-tower account expansion. Net new accounts require a disciplined hunter approach—generating pipeline from scratch, penetrating enterprise organizations, and closing initial engagements with speed and precision. Once landed, you will grow these accounts into broader multi-tower partnerships spanning multiple business units, service lines, and senior executive relationships. This demands a highly consultative, strategic approach: navigating cross-functional priorities, aligning to evolving client business objectives, and demonstrating credibility at the C-suite level. Success requires the ability to both originate new relationships and systematically deepen them, consistently driving value and long-term growth across your CMET territory.\nYou will prospect, pitch, negotiate, and close new opportunities while also expanding existing relationships. You’ll take ownership of building and developing your portfolio through thoughtful, creative outbound and strong account strategy, partnering closely with pre-sales experts and delivery teams to craft compelling, tailored solutions.\nWe are seeking bold, client-obsessed professionals who are energized by face-to-face interaction, inspired by client success, and motivated to close high-impact deals. We’re looking for professionals who are ready to get in the field, build lasting relationships across the CMET landscape, and lead with purpose.\nIn the first week, expect to:\nOnboard with Toptal and connect with key members of the CMET industry team.\nLearn the core of Toptal’s model, our value proposition, and our deep capabilities.\nFamiliarize yourself with the tools and resources needed to be successful.\nDive into our sales methods, our selling processes, and playbooks.\nBecome familiar with our contracting and legal methodologies, templates, tools, and processes.\nIn the first month, expect to:\nMeet key Toptal stakeholders who will support your success and the success of the overall team.\nLearn about the CMET Industry Go-To-Market Strategy, our key sales plays, and our client engagement model.\nWork with your Sales Leader to establish a CMET portfolio strategy, define your target account list, and build initial account plans.\nShadow key calls and client meetings.\nBegin to meet with clients, leveraging your existing industry network and relationships, to articulate Toptal’s capabilities and identify where we can help organizations.\nBegin prospecting and actively engaging Net New logo targets and multi-tower expansion accounts within your territory.\nCollaborate with Pre-Sales Solutions and Delivery teams to understand how we design engagements.\nIn the first three months, expect to:\nNegotiate contracts, work collaboratively with clients, and help them engage with Toptal’s capabilities and specialists.\nBegin shaping industry solutions that resonate with your target accounts, demonstrating your comfort and ability in working with ambiguity and directly working to innovate alongside your clients.\nOwn your pipeline and forecast with confidence.\nLead strategic conversations with prospective and existing clients, while exercising discretion and independent judgment.\nDevelop proposals and close your first set of deals.\nActively contribute to team rituals, best practice sharing, and win/loss reviews.\nIn the first six months, expect to:\nHave an initial base of active clients while continuing to build your overall portfolio.\nEstablish a network of client relationships and build a foundation of advocates and sponsors to expand Toptal’s partnership with existing accounts in alignment with your portfolio strategy.\nEstablish yourself as a trusted advisor, offering innovative, bold ideas and driving value-added engagements across your accounts.\nIn the first year, expect to:\nHave built a list of incredible client accounts, advising them on how to utilize our capabilities to address their priorities and key business challenges.\nBegin to mentor new members of the team, teaching them about Toptal, our model, and how to successfully grow their territory.\nContinue to expand your portfolio of accounts, accelerate growth in your industry, and use the full suite of capabilities that Toptal has to offer.\nLeverage your existing industry network and relationships, as well as your proven consultative selling skills, to drive meaningful results for your clients and the overall industry team.\nQualifications and Job Requirements:\nBachelor’s degree is required.\n7–10+ years of experience in enterprise account management, solution selling, or professional services, with a strong track record of new logo acquisition.\nDeep experience engaging C-suite and senior-level executives across Communications, Media & Entertainment, and/or Technology companies, including CIO, CTO, CDO, and CMO stakeholders.\nDemonstrated understanding of CMET-sector dynamics, including digital transformation trends in media and entertainment, telco modernization, streaming and OTT platforms, and enterprise technology adoption.\nFamiliarity with AI and GenAI use cases relevant to CMET clients, and the ability to connect Toptal’s capabilities to client transformation priorities.\nExtensive experience in consultative customer engagement and selling of service-oriented or outcome-based solutions.\nExposure to hybrid talent models or alternative consulting delivery models.\nProven track record of landing and expanding enterprise clients with $250M–$5B+ in annual revenue, including experience growing initial wins into multi-tower, multi-million-dollar programs.\nA well-rounded understanding of how Toptal’s AI-enabled transformation, managed services, and digital modernization capabilities address the strategic priorities of CMET clients.\nAbility to build and execute account plans that lead to consistent portfolio growth and a healthy pipeline.\nProven success in collaborative prospecting, running virtual and on-site sales calls, and leading sales pursuits backed by a multidisciplinary team.\nExperience negotiating complex service agreements with procurement and legal departments within enterprise accounts.\nRegular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.\nAbility to partner effectively across multiple internal teams to shape innovative solutions that drive client success.\nPassion for solving client problems with creativity and urgency.\nOutstanding written and verbal communication skills.\nHigh level of intellectual curiosity, grit, and entrepreneurial spirit.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of ambiguity, challenges, deadlines, and a diverse array of contacts.\nYou must possess a collaborative, ‘go-getter’ mindset and embrace the ability to work/play hard, think boldly, and drive to win.\nYou bring a builder’s mindset—you are as comfortable creating pipeline from zero as you are navigating complex, multi-stakeholder pursuits to close.\nYou must be a world-class individual contributor to thrive at Toptal. You will no there here to tell other people what to do.\nEssential Job Functions\nRegularly and reliably attend scheduled virtual team meetings on camera.\nWork independently with minimal supervision.\nUse all required digital collaboration tools.\nPrioritize and self-manage workflows and deadlines.\nUS FLSA Classification: Full-Time/Exempt\n \nThis position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.\n","description":"\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
As an Enterprise Sales Executive at Toptal, you will be a key driver of growth within our CMET (Communications, Media & Entertainment, and Technology) industry group. This role is designed for individuals who thrive in a high-performance, client-facing environment and who are passionate about winning new logos, expanding multi-tower relationships, and solving complex client challenges using our flexible delivery models across AI-enabled transformation, managed services, and digital modernization.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
You will be responsible for building and managing a targeted portfolio of CMET accounts, with a primary focus on net new logo acquisition and multi-tower account expansion. Net new accounts require a disciplined hunter approach—generating pipeline from scratch, penetrating enterprise organizations, and closing initial engagements with speed and precision. Once landed, you will grow these accounts into broader multi-tower partnerships spanning multiple business units, service lines, and senior executive relationships. This demands a highly consultative, strategic approach: navigating cross-functional priorities, aligning to evolving client business objectives, and demonstrating credibility at the C-suite level. Success requires the ability to both originate new relationships and systematically deepen them, consistently driving value and long-term growth across your CMET territory.
\n
You will prospect, pitch, negotiate, and close new opportunities while also expanding existing relationships. You’ll take ownership of building and developing your portfolio through thoughtful, creative outbound and strong account strategy, partnering closely with pre-sales experts and delivery teams to craft compelling, tailored solutions.
\n
We are seeking bold, client-obsessed professionals who are energized by face-to-face interaction, inspired by client success, and motivated to close high-impact deals. We’re looking for professionals who are ready to get in the field, build lasting relationships across the CMET landscape, and lead with purpose.
\n
In the first week, expect to:
\n
\n- Onboard with Toptal and connect with key members of the CMET industry team.
\n- Learn the core of Toptal’s model, our value proposition, and our deep capabilities.
\n- Familiarize yourself with the tools and resources needed to be successful.
\n- Dive into our sales methods, our selling processes, and playbooks.
\n- Become familiar with our contracting and legal methodologies, templates, tools, and processes.
\n
\n
In the first month, expect to:
\n
\n- Meet key Toptal stakeholders who will support your success and the success of the overall team.
\n- Learn about the CMET Industry Go-To-Market Strategy, our key sales plays, and our client engagement model.
\n- Work with your Sales Leader to establish a CMET portfolio strategy, define your target account list, and build initial account plans.
\n- Shadow key calls and client meetings.
\n- Begin to meet with clients, leveraging your existing industry network and relationships, to articulate Toptal’s capabilities and identify where we can help organizations.
\n- Begin prospecting and actively engaging Net New logo targets and multi-tower expansion accounts within your territory.
\n- Collaborate with Pre-Sales Solutions and Delivery teams to understand how we design engagements.
\n
\n
In the first three months, expect to:
\n
\n- Negotiate contracts, work collaboratively with clients, and help them engage with Toptal’s capabilities and specialists.
\n- Begin shaping industry solutions that resonate with your target accounts, demonstrating your comfort and ability in working with ambiguity and directly working to innovate alongside your clients.
\n- Own your pipeline and forecast with confidence.
\n- Lead strategic conversations with prospective and existing clients, while exercising discretion and independent judgment.
\n- Develop proposals and close your first set of deals.
\n- Actively contribute to team rituals, best practice sharing, and win/loss reviews.
\n
\n
In the first six months, expect to:
\n
\n- Have an initial base of active clients while continuing to build your overall portfolio.
\n- Establish a network of client relationships and build a foundation of advocates and sponsors to expand Toptal’s partnership with existing accounts in alignment with your portfolio strategy.
\n- Establish yourself as a trusted advisor, offering innovative, bold ideas and driving value-added engagements across your accounts.
\n
\n
In the first year, expect to:
\n
\n- Have built a list of incredible client accounts, advising them on how to utilize our capabilities to address their priorities and key business challenges.
\n- Begin to mentor new members of the team, teaching them about Toptal, our model, and how to successfully grow their territory.
\n- Continue to expand your portfolio of accounts, accelerate growth in your industry, and use the full suite of capabilities that Toptal has to offer.
\n- Leverage your existing industry network and relationships, as well as your proven consultative selling skills, to drive meaningful results for your clients and the overall industry team.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- 7–10+ years of experience in enterprise account management, solution selling, or professional services, with a strong track record of new logo acquisition.
\n- Deep experience engaging C-suite and senior-level executives across Communications, Media & Entertainment, and/or Technology companies, including CIO, CTO, CDO, and CMO stakeholders.
\n- Demonstrated understanding of CMET-sector dynamics, including digital transformation trends in media and entertainment, telco modernization, streaming and OTT platforms, and enterprise technology adoption.
\n- Familiarity with AI and GenAI use cases relevant to CMET clients, and the ability to connect Toptal’s capabilities to client transformation priorities.
\n- Extensive experience in consultative customer engagement and selling of service-oriented or outcome-based solutions.
\n- Exposure to hybrid talent models or alternative consulting delivery models.
\n- Proven track record of landing and expanding enterprise clients with $250M–$5B+ in annual revenue, including experience growing initial wins into multi-tower, multi-million-dollar programs.
\n- A well-rounded understanding of how Toptal’s AI-enabled transformation, managed services, and digital modernization capabilities address the strategic priorities of CMET clients.
\n- Ability to build and execute account plans that lead to consistent portfolio growth and a healthy pipeline.
\n- Proven success in collaborative prospecting, running virtual and on-site sales calls, and leading sales pursuits backed by a multidisciplinary team.
\n- Experience negotiating complex service agreements with procurement and legal departments within enterprise accounts.
\n- Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
\n- Ability to partner effectively across multiple internal teams to shape innovative solutions that drive client success.
\n- Passion for solving client problems with creativity and urgency.
\n- Outstanding written and verbal communication skills.
\n- High level of intellectual curiosity, grit, and entrepreneurial spirit.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of ambiguity, challenges, deadlines, and a diverse array of contacts.
\n- You must possess a collaborative, ‘go-getter’ mindset and embrace the ability to work/play hard, think boldly, and drive to win.
\n- You bring a builder’s mindset—you are as comfortable creating pipeline from zero as you are navigating complex, multi-stakeholder pursuits to close.
\n- You must be a world-class individual contributor to thrive at Toptal. You will no there here to tell other people what to do.
\n
\n
Essential Job Functions
\n
\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\n
US FLSA Classification: Full-Time/Exempt
\n
\n
This position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
As an Enterprise Sales Executive at Toptal, you will be a key driver of growth within our CMET (Communications, Media & Entertainment, and Technology) industry group. This role is designed for individuals who thrive in a high-performance, client-facing environment and who are passionate about winning new logos, expanding multi-tower relationships, and solving complex client challenges using our flexible delivery models across AI-enabled transformation, managed services, and digital modernization.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
You will be responsible for building and managing a targeted portfolio of CMET accounts, with a primary focus on net new logo acquisition and multi-tower account expansion. Net new accounts require a disciplined hunter approach—generating pipeline from scratch, penetrating enterprise organizations, and closing initial engagements with speed and precision. Once landed, you will grow these accounts into broader multi-tower partnerships spanning multiple business units, service lines, and senior executive relationships. This demands a highly consultative, strategic approach: navigating cross-functional priorities, aligning to evolving client business objectives, and demonstrating credibility at the C-suite level. Success requires the ability to both originate new relationships and systematically deepen them, consistently driving value and long-term growth across your CMET territory.
\n
You will prospect, pitch, negotiate, and close new opportunities while also expanding existing relationships. You’ll take ownership of building and developing your portfolio through thoughtful, creative outbound and strong account strategy, partnering closely with pre-sales experts and delivery teams to craft compelling, tailored solutions.
\n
We are seeking bold, client-obsessed professionals who are energized by face-to-face interaction, inspired by client success, and motivated to close high-impact deals. We’re looking for professionals who are ready to get in the field, build lasting relationships across the CMET landscape, and lead with purpose.
\n
In the first week, expect to:
\n
\n- Onboard with Toptal and connect with key members of the CMET industry team.
\n- Learn the core of Toptal’s model, our value proposition, and our deep capabilities.
\n- Familiarize yourself with the tools and resources needed to be successful.
\n- Dive into our sales methods, our selling processes, and playbooks.
\n- Become familiar with our contracting and legal methodologies, templates, tools, and processes.
\n
\n
In the first month, expect to:
\n
\n- Meet key Toptal stakeholders who will support your success and the success of the overall team.
\n- Learn about the CMET Industry Go-To-Market Strategy, our key sales plays, and our client engagement model.
\n- Work with your Sales Leader to establish a CMET portfolio strategy, define your target account list, and build initial account plans.
\n- Shadow key calls and client meetings.
\n- Begin to meet with clients, leveraging your existing industry network and relationships, to articulate Toptal’s capabilities and identify where we can help organizations.
\n- Begin prospecting and actively engaging Net New logo targets and multi-tower expansion accounts within your territory.
\n- Collaborate with Pre-Sales Solutions and Delivery teams to understand how we design engagements.
\n
\n
In the first three months, expect to:
\n
\n- Negotiate contracts, work collaboratively with clients, and help them engage with Toptal’s capabilities and specialists.
\n- Begin shaping industry solutions that resonate with your target accounts, demonstrating your comfort and ability in working with ambiguity and directly working to innovate alongside your clients.
\n- Own your pipeline and forecast with confidence.
\n- Lead strategic conversations with prospective and existing clients, while exercising discretion and independent judgment.
\n- Develop proposals and close your first set of deals.
\n- Actively contribute to team rituals, best practice sharing, and win/loss reviews.
\n
\n
In the first six months, expect to:
\n
\n- Have an initial base of active clients while continuing to build your overall portfolio.
\n- Establish a network of client relationships and build a foundation of advocates and sponsors to expand Toptal’s partnership with existing accounts in alignment with your portfolio strategy.
\n- Establish yourself as a trusted advisor, offering innovative, bold ideas and driving value-added engagements across your accounts.
\n
\n
In the first year, expect to:
\n
\n- Have built a list of incredible client accounts, advising them on how to utilize our capabilities to address their priorities and key business challenges.
\n- Begin to mentor new members of the team, teaching them about Toptal, our model, and how to successfully grow their territory.
\n- Continue to expand your portfolio of accounts, accelerate growth in your industry, and use the full suite of capabilities that Toptal has to offer.
\n- Leverage your existing industry network and relationships, as well as your proven consultative selling skills, to drive meaningful results for your clients and the overall industry team.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- 7–10+ years of experience in enterprise account management, solution selling, or professional services, with a strong track record of new logo acquisition.
\n- Deep experience engaging C-suite and senior-level executives across Communications, Media & Entertainment, and/or Technology companies, including CIO, CTO, CDO, and CMO stakeholders.
\n- Demonstrated understanding of CMET-sector dynamics, including digital transformation trends in media and entertainment, telco modernization, streaming and OTT platforms, and enterprise technology adoption.
\n- Familiarity with AI and GenAI use cases relevant to CMET clients, and the ability to connect Toptal’s capabilities to client transformation priorities.
\n- Extensive experience in consultative customer engagement and selling of service-oriented or outcome-based solutions.
\n- Exposure to hybrid talent models or alternative consulting delivery models.
\n- Proven track record of landing and expanding enterprise clients with $250M–$5B+ in annual revenue, including experience growing initial wins into multi-tower, multi-million-dollar programs.
\n- A well-rounded understanding of how Toptal’s AI-enabled transformation, managed services, and digital modernization capabilities address the strategic priorities of CMET clients.
\n- Ability to build and execute account plans that lead to consistent portfolio growth and a healthy pipeline.
\n- Proven success in collaborative prospecting, running virtual and on-site sales calls, and leading sales pursuits backed by a multidisciplinary team.
\n- Experience negotiating complex service agreements with procurement and legal departments within enterprise accounts.
\n- Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
\n- Ability to partner effectively across multiple internal teams to shape innovative solutions that drive client success.
\n- Passion for solving client problems with creativity and urgency.
\n- Outstanding written and verbal communication skills.
\n- High level of intellectual curiosity, grit, and entrepreneurial spirit.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of ambiguity, challenges, deadlines, and a diverse array of contacts.
\n- You must possess a collaborative, ‘go-getter’ mindset and embrace the ability to work/play hard, think boldly, and drive to win.
\n- You bring a builder’s mindset—you are as comfortable creating pipeline from zero as you are navigating complex, multi-stakeholder pursuits to close.
\n- You must be a world-class individual contributor to thrive at Toptal. You will no there here to tell other people what to do.
\n
\n
Essential Job Functions
\n
\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\n
US FLSA Classification: Full-Time/Exempt
\n
\n
This position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
As an Enterprise Sales Executive at Toptal, you will be a key driver of growth within our Customer team. This role is designed for individuals who thrive in a high-performance, client-facing environment and who are passionate about solving complex client challenges using our flexible delivery models across technology, marketing, and management consulting.
\n
This is a remote position. However, we require applicants and the person in this position to reside in-market. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
You will be responsible for building and managing a targeted portfolio of accounts. Your book of business will include primarily Net New and a few Core accounts, each requiring distinct executive-level account management capabilities. Net New accounts typically involve mid-level stakeholders across one or two business units and call for a disciplined, transactional approach, matching skills to immediate needs with speed and precision. In contrast, Core accounts are more complex and mature, with deeper engagement across multiple business units and senior executive relationships. These accounts demand a highly consultative, strategic approach that includes navigating cross-functional priorities, aligning to evolving client business objectives, and demonstrating credibility at the C-suite level. Success will require the ability to adapt your engagement style to the maturity and complexity of each account, while consistently driving value and long-term growth.
\n
You will prospect, pitch, negotiate, and close new opportunities while also expanding existing relationships. You’ll take ownership of building and developing your portfolio through thoughtful, creative outbound and strong account strategy, partnering closely with pre-sales experts and delivery teams to craft compelling, tailored solutions.
\n
We are seeking scrappy, bold, client-obsessed professionals who are energized by face-to-face interaction, inspired by client success, and motivated to close high-impact deals. This is not a “work from your home office” role. We’re looking for professionals who are ready to get in the field, build lasting relationships, and lead with purpose.
\n
In the first week, expect to:
\n
\n- Onboard with Toptal and meet your TopPal.
\n- Learn the core of Toptal’s model, our value proposition, and our deep capabilities.
\n- Familiarize yourself with the tools and resources needed to be successful.
\n- Dive into our sales methods, our selling processes, and playbooks.
\n- Become familiar with our contracting and legal methodologies, templates, tools, and processes.
\n
\n
In the first month, expect to:
\n
\n- Meet key Toptal stakeholders that will support your success and the success of the overall team.
\n- Learn about the Industry Go-To-Market Strategy, our key sales plays, and our client engagement model.
\n- Work with your Sales Leader to establish a portfolio strategy and build account plans.
\n- Shadow key calls and client meetings.
\n- Begin to meet with clients, leveraging your existing industry network and relationships, to articulate Toptal’s capabilities and identify where we can help organizations.
\n- Begin prospecting and actively engaging Net New and Core tier accounts.
\n- Collaborate with Pre-Sales Solutions and Delivery teams to understand how we design engagements.
\n
\n
In the first three months, expect to:
\n
\n- Negotiate contracts, work collaboratively with clients, and help them engage with Toptal’s capabilities and specialists.
\n- Begin shaping industry solutions that resonate with your target accounts, demonstrating your comfort and ability in working with ambiguity and directly working to innovate alongside your clients.
\n- Own your pipeline and forecast with confidence.
\n- Lead strategic conversations with prospective and existing clients, while exercising discretion and independent judgment.
\n- Develop proposals and close your first set of deals.
\n- Actively contribute to team rituals, best practice sharing, and win/loss reviews.
\n
\n
In the first six months, expect to:
\n
\n- Have an initial base of active clients while continuing to build your overall portfolio.
\n- Establish a network of client relationships and build a foundation of advocates and sponsors to expand Toptal’s partnership with existing accounts in alignment with your portfolio strategy.
\n- Establish yourself as a trusted advisor, offering innovative, bold ideas and driving value-added engagements across your accounts.
\n
\n
In the first year, expect to:
\n
\n- Have built a list of incredible client accounts, advising them on how to utilize our capabilities to address their priorities and key business challenges.
\n- Begin to mentor new members of the team, teaching them about Toptal, our model, and how to successfully grow their territory.
\n- Continue to expand your portfolio of accounts, accelerate growth in your industry, and use the full suite of capabilities that Toptal has to offer.
\n- Leverage your existing industry network and relationships, as well as your proven consultative selling skills, to drive meaningful results for your clients and the overall industry team.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- 7–10+ years of experience in enterprise account management, solution selling, or professional services.
\n- Extensive experience in consultative customer engagement and selling of service-oriented or outcome-based solutions.
\n- Any experience selling solutions or services into manufacturing, automotive, oil & gas or agriculture industries would be highly preferred.
\n- Exposure to hybrid talent models or alternative consulting delivery models.
\n- Proven track record of landing and managing enterprise mid-market clients with $500M-$15B+ in annual revenue.
\n- A well-rounded understanding and the ability to have an informed discussion about how Toptal’s technology, marketing, and management consulting capabilities can address these client challenges.
\n- Ability to build and execute account plans that lead to consistent portfolio growth and a healthy pipeline.
\n- Proven success in collaborative prospecting, running virtual and on-site sales calls, and leading sales pursuits backed by a multidisciplinary team.
\n- Experience negotiating complex service agreements with procurement and legal departments within enterprise accounts.
\n- Deep experience engaging mid to senior-level client executives across technology, marketing, and/or consulting verticals.
\n- Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
Essential Job Functions
\n
\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\n
US FLSA Classification: Full-Time/Exempt
\n
\n
This position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
As an Enterprise Sales Executive at Toptal, you will be a key driver of growth within our Customer team. This role is designed for individuals who thrive in a high-performance, client-facing environment and who are passionate about solving complex client challenges using our flexible delivery models across technology, marketing, and management consulting.
\n
This is a remote position. However, we require applicants and the person in this position to reside in-market. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
You will be responsible for building and managing a targeted portfolio of accounts. Your book of business will include primarily Net New and a few Core accounts, each requiring distinct executive-level account management capabilities. Net New accounts typically involve mid-level stakeholders across one or two business units and call for a disciplined, transactional approach, matching skills to immediate needs with speed and precision. In contrast, Core accounts are more complex and mature, with deeper engagement across multiple business units and senior executive relationships. These accounts demand a highly consultative, strategic approach that includes navigating cross-functional priorities, aligning to evolving client business objectives, and demonstrating credibility at the C-suite level. Success will require the ability to adapt your engagement style to the maturity and complexity of each account, while consistently driving value and long-term growth.
\n
You will prospect, pitch, negotiate, and close new opportunities while also expanding existing relationships. You’ll take ownership of building and developing your portfolio through thoughtful, creative outbound and strong account strategy, partnering closely with pre-sales experts and delivery teams to craft compelling, tailored solutions.
\n
We are seeking scrappy, bold, client-obsessed professionals who are energized by face-to-face interaction, inspired by client success, and motivated to close high-impact deals. This is not a “work from your home office” role. We’re looking for professionals who are ready to get in the field, build lasting relationships, and lead with purpose.
\n
In the first week, expect to:
\n
\n- Onboard with Toptal and meet your TopPal.
\n- Learn the core of Toptal’s model, our value proposition, and our deep capabilities.
\n- Familiarize yourself with the tools and resources needed to be successful.
\n- Dive into our sales methods, our selling processes, and playbooks.
\n- Become familiar with our contracting and legal methodologies, templates, tools, and processes.
\n
\n
In the first month, expect to:
\n
\n- Meet key Toptal stakeholders that will support your success and the success of the overall team.
\n- Learn about the Industry Go-To-Market Strategy, our key sales plays, and our client engagement model.
\n- Work with your Sales Leader to establish a portfolio strategy and build account plans.
\n- Shadow key calls and client meetings.
\n- Begin to meet with clients, leveraging your existing industry network and relationships, to articulate Toptal’s capabilities and identify where we can help organizations.
\n- Begin prospecting and actively engaging Net New and Core tier accounts.
\n- Collaborate with Pre-Sales Solutions and Delivery teams to understand how we design engagements.
\n
\n
In the first three months, expect to:
\n
\n- Negotiate contracts, work collaboratively with clients, and help them engage with Toptal’s capabilities and specialists.
\n- Begin shaping industry solutions that resonate with your target accounts, demonstrating your comfort and ability in working with ambiguity and directly working to innovate alongside your clients.
\n- Own your pipeline and forecast with confidence.
\n- Lead strategic conversations with prospective and existing clients, while exercising discretion and independent judgment.
\n- Develop proposals and close your first set of deals.
\n- Actively contribute to team rituals, best practice sharing, and win/loss reviews.
\n
\n
In the first six months, expect to:
\n
\n- Have an initial base of active clients while continuing to build your overall portfolio.
\n- Establish a network of client relationships and build a foundation of advocates and sponsors to expand Toptal’s partnership with existing accounts in alignment with your portfolio strategy.
\n- Establish yourself as a trusted advisor, offering innovative, bold ideas and driving value-added engagements across your accounts.
\n
\n
In the first year, expect to:
\n
\n- Have built a list of incredible client accounts, advising them on how to utilize our capabilities to address their priorities and key business challenges.
\n- Begin to mentor new members of the team, teaching them about Toptal, our model, and how to successfully grow their territory.
\n- Continue to expand your portfolio of accounts, accelerate growth in your industry, and use the full suite of capabilities that Toptal has to offer.
\n- Leverage your existing industry network and relationships, as well as your proven consultative selling skills, to drive meaningful results for your clients and the overall industry team.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- 7–10+ years of experience in enterprise account management, solution selling, or professional services.
\n- Extensive experience in consultative customer engagement and selling of service-oriented or outcome-based solutions.
\n- Any experience selling solutions or services into manufacturing, automotive, oil & gas or agriculture industries would be highly preferred.
\n- Exposure to hybrid talent models or alternative consulting delivery models.
\n- Proven track record of landing and managing enterprise mid-market clients with $500M-$15B+ in annual revenue.
\n- A well-rounded understanding and the ability to have an informed discussion about how Toptal’s technology, marketing, and management consulting capabilities can address these client challenges.
\n- Ability to build and execute account plans that lead to consistent portfolio growth and a healthy pipeline.
\n- Proven success in collaborative prospecting, running virtual and on-site sales calls, and leading sales pursuits backed by a multidisciplinary team.
\n- Experience negotiating complex service agreements with procurement and legal departments within enterprise accounts.
\n- Deep experience engaging mid to senior-level client executives across technology, marketing, and/or consulting verticals.
\n- Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
Essential Job Functions
\n
\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\n
US FLSA Classification: Full-Time/Exempt
\n
\n
This position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
Job Summary:
As General Manager, Management Consulting, you will be responsible for building and scaling a new, high-impact business line. This senior leadership role requires a rare combination of strategic vision, commercial acumen, and hands-on execution. You will be accountable for defining and executing the overall Management Consulting strategy, leading the effort to identify market opportunities, define a compelling value proposition, and build the operational foundation needed to launch and grow a high-performing Management Consulting offering from the ground up.
In this role, you will be expected to navigate the dynamics of a fast-paced, matrixed organization, while ensuring executive alignment, securing stakeholder buy-in, and rallying cross-functional teams around a shared set of goals. Your ability to clearly communicate your vision, define a go-to-market strategy, and lead through ambiguity will be critical to building momentum and achieving lasting impact.
This role is both strategic and executional. You’ll play a direct role in shaping client solutions, engaging with both new and existing clients, and partnering closely with Sales, Marketing, Finance, Talent Operations, and Delivery to ensure the offering is scalable, profitable, and aligned with client needs.
The ideal candidate brings deep consulting expertise, a proven track record of launching or scaling services, and the humility to lead by doing. If you’re energized by the opportunity to build something from the ground up and are committed to delivering lasting client impact, this is a unique opportunity to help shape the next chapter of Toptal’s growth.
This is a remote position. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
Responsibilities:
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
Your primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.
As you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.
Critical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.
This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.
In the first week, expect to:
· Onboard and integrate into Toptal.
· Learn Toptal’s business model, our value proposition, and our story.
· Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.
In the first month, expect to:
· Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.
· Conduct market and industry research, identifying opportunities and form your hypothesis for business positioning.
· Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.
· Work with the initial team to guide and build your GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings, while exercising discretion and independent judgment.
In the first three months, expect to:
· Partner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.
· Start executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.
· Work with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.
In the first six months, expect to:
· Have executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.
· Become deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.
In the first year, expect to:
· Have broadened Toptal’s reach into key industry and subsectors.
· Continue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.
· Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.
Qualifications and Job Requirements:
· Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
· 10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.
· 3+ years managing a business specifically with P&L ownership.
· Must be deeply connected within the HLS industry, with an established, active network of relevant and influential stakeholders.
· Experience working in a professional services organization, driving business growth.
· Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.
· Experience at a technology or hyper-growth company is strongly preferred.
· Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) is preferred but not required.
· Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.
· Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.
· Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.
· Experience establishing high-impact, revenue-generating commercial relationships.
· Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.
· Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.
· Strong command over a P&L and financial metrics.
· Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.
· Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
· Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
· Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.
· Quality. You take pride in everything you deliver as a reflection of yourself.
· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
Essential Job Functions
· Regularly and reliably attend scheduled virtual team meetings on camera.
· Work independently with minimal supervision.
· Use all required digital collaboration tools.
· Prioritize and self-manage workflows and deadlines.
US FLSA Classification: Full-Time/Exempt
","id":"daa74d64-e451-4ae8-a301-e424b300cc53","lists":[],"text":"General Manager, Management Consulting - US-Based","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Job Summary:
As General Manager, Management Consulting, you will be responsible for building and scaling a new, high-impact business line. This senior leadership role requires a rare combination of strategic vision, commercial acumen, and hands-on execution. You will be accountable for defining and executing the overall Management Consulting strategy, leading the effort to identify market opportunities, define a compelling value proposition, and build the operational foundation needed to launch and grow a high-performing Management Consulting offering from the ground up.
In this role, you will be expected to navigate the dynamics of a fast-paced, matrixed organization, while ensuring executive alignment, securing stakeholder buy-in, and rallying cross-functional teams around a shared set of goals. Your ability to clearly communicate your vision, define a go-to-market strategy, and lead through ambiguity will be critical to building momentum and achieving lasting impact.
This role is both strategic and executional. You’ll play a direct role in shaping client solutions, engaging with both new and existing clients, and partnering closely with Sales, Marketing, Finance, Talent Operations, and Delivery to ensure the offering is scalable, profitable, and aligned with client needs.
The ideal candidate brings deep consulting expertise, a proven track record of launching or scaling services, and the humility to lead by doing. If you’re energized by the opportunity to build something from the ground up and are committed to delivering lasting client impact, this is a unique opportunity to help shape the next chapter of Toptal’s growth.
This is a remote position. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
Responsibilities:
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
Your primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.
As you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.
Critical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.
This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.
In the first week, expect to:
· Onboard and integrate into Toptal.
· Learn Toptal’s business model, our value proposition, and our story.
· Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.
In the first month, expect to:
· Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.
· Conduct market and industry research, identifying opportunities and form your hypothesis for business positioning.
· Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.
· Work with the initial team to guide and build your GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings, while exercising discretion and independent judgment.
In the first three months, expect to:
· Partner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.
· Start executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.
· Work with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.
In the first six months, expect to:
· Have executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.
· Become deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.
In the first year, expect to:
· Have broadened Toptal’s reach into key industry and subsectors.
· Continue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.
· Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.
Qualifications and Job Requirements:
· Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
· 10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.
· 3+ years managing a business specifically with P&L ownership.
· Must be deeply connected within the HLS industry, with an established, active network of relevant and influential stakeholders.
· Experience working in a professional services organization, driving business growth.
· Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.
· Experience at a technology or hyper-growth company is strongly preferred.
· Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) is preferred but not required.
· Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.
· Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.
· Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.
· Experience establishing high-impact, revenue-generating commercial relationships.
· Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.
· Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.
· Strong command over a P&L and financial metrics.
· Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.
· Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
· Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
· Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.
· Quality. You take pride in everything you deliver as a reflection of yourself.
· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
Essential Job Functions
· Regularly and reliably attend scheduled virtual team meetings on camera.
· Work independently with minimal supervision.
· Use all required digital collaboration tools.
· Prioritize and self-manage workflows and deadlines.
US FLSA Classification: Full-Time/Exempt
","descriptionBodyPlain":"Job Summary:\n\nAs General Manager, Management Consulting, you will be responsible for building and scaling a new, high-impact business line. This senior leadership role requires a rare combination of strategic vision, commercial acumen, and hands-on execution. You will be accountable for defining and executing the overall Management Consulting strategy, leading the effort to identify market opportunities, define a compelling value proposition, and build the operational foundation needed to launch and grow a high-performing Management Consulting offering from the ground up.\n\nIn this role, you will be expected to navigate the dynamics of a fast-paced, matrixed organization, while ensuring executive alignment, securing stakeholder buy-in, and rallying cross-functional teams around a shared set of goals. Your ability to clearly communicate your vision, define a go-to-market strategy, and lead through ambiguity will be critical to building momentum and achieving lasting impact.\n\nThis role is both strategic and executional. You’ll play a direct role in shaping client solutions, engaging with both new and existing clients, and partnering closely with Sales, Marketing, Finance, Talent Operations, and Delivery to ensure the offering is scalable, profitable, and aligned with client needs.\n\nThe ideal candidate brings deep consulting expertise, a proven track record of launching or scaling services, and the humility to lead by doing. If you’re energized by the opportunity to build something from the ground up and are committed to delivering lasting client impact, this is a unique opportunity to help shape the next chapter of Toptal’s growth.\n\nThis is a remote position. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.\n\nResponsibilities:\n\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\n\nYour primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.\n\nAs you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.\n\nCritical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.\n\nThis highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.\n\nIn the first week, expect to:\n\n· Onboard and integrate into Toptal.\n· Learn Toptal’s business model, our value proposition, and our story.\n· Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.\n\nIn the first month, expect to:\n\n· Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.\n· Conduct market and industry research, identifying opportunities and form your hypothesis for business positioning.\n· Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.\n· Work with the initial team to guide and build your GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings, while exercising discretion and independent judgment.\n\nIn the first three months, expect to:\n\n· Partner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.\n· Start executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.\n· Work with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.\n\nIn the first six months, expect to:\n\n· Have executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.\n· Become deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.\n\nIn the first year, expect to:\n\n· Have broadened Toptal’s reach into key industry and subsectors.\n· Continue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.\n· Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.\n\nQualifications and Job Requirements:\n\n· Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.\n· 10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.\n· 3+ years managing a business specifically with P&L ownership.\n· Must be deeply connected within the HLS industry, with an established, active network of relevant and influential stakeholders.\n· Experience working in a professional services organization, driving business growth.\n· Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.\n· Experience at a technology or hyper-growth company is strongly preferred.\n· Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) is preferred but not required.\n· Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.\n· Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.\n· Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.\n· Experience establishing high-impact, revenue-generating commercial relationships.\n· Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.\n· Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.\n· Strong command over a P&L and financial metrics.\n· Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.\n· Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.\n· Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.\n· Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.\n· Quality. You take pride in everything you deliver as a reflection of yourself.\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n\nEssential Job Functions\n\n· Regularly and reliably attend scheduled virtual team meetings on camera.\n· Work independently with minimal supervision.\n· Use all required digital collaboration tools.\n· Prioritize and self-manage workflows and deadlines.\n\nUS FLSA Classification: Full-Time/Exempt\n \n","hostedUrl":"https://jobs.lever.co/toptal/daa74d64-e451-4ae8-a301-e424b300cc53","applyUrl":"https://jobs.lever.co/toptal/daa74d64-e451-4ae8-a301-e424b300cc53/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"New Business","location":"Canada, Europe, Central America, South America","team":"New Business","allLocations":["Canada, Europe, Central America, South America"]},"createdAt":1770239079071,"descriptionPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nAs General Manager, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line. Leveraging your commercial and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing product-market fit, and then, towards profitability and scalable business operations.\nThis is a remote position. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nYour primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.\nAs you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.\nCritical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.\nThis highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nLearn Toptal’s business model, our value proposition, and our story.\nShadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.\nIn the first month, expect to:\nUnderstand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.\nConduct market and industry research, identifying opportunities and form your hypothesis for business positioning.\nPartner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.\nExercising discretion and independent judgment, build your initial GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings.\nIn the first three months, expect to:\nPartner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.\nStart executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.\nWork with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.\nIn the first six months, expect to:\nHave executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.\nBecome deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.\nIn the first year, expect to:\nHave broadened Toptal’s reach into key industry and subsectors.\nContinue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.\nBe able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.\nQualifications and Job Requirements:\nBachelor’s degree is required. Master’s degree in Engineering or a related field preferred.\nDemonstrated experience serving as the product leader for a business or business unit, with ownership of product strategy, roadmap prioritization, and outcomes in close partnership with Engineering.\n10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.\n3+ years managing a business specifically with P&L ownership.\nExperience working in a professional services organization, driving business growth.\nDemonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.\nExperience at a technology or hyper-growth company is strongly preferred.\nManagement consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.\nLeadership experience, including responsibility for business results in a fast-paced, multi-function environment.\nRefined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.\nExperience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.\nExperience establishing high-impact, revenue-generating commercial relationships.\nConfidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.\nStrong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.\nStrong command over a P&L and financial metrics.\nMust have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.\nExcellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.\nAdaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.\nOwnership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.\nQuality. You take pride in everything you deliver as a reflection of yourself.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n\n","description":"About Toptal
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\nJob Summary:
\nAs General Manager, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line. Leveraging your commercial and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing product-market fit, and then, towards profitability and scalable business operations.
\nThis is a remote position. Resumes and communication must be submitted in English.
\nResponsibilities:
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\nYour primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.
\nAs you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.
\nCritical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.
\nThis highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.
\nIn the first week, expect to:
\n\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s business model, our value proposition, and our story.
\n- Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.
\n
\nIn the first month, expect to:
\n\n- Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.
\n- Conduct market and industry research, identifying opportunities and form your hypothesis for business positioning.
\n- Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.
\n- Exercising discretion and independent judgment, build your initial GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings.
\n
\nIn the first three months, expect to:
\n\n- Partner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.
\n- Start executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.
\n- Work with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.
\n
\nIn the first six months, expect to:
\n\n- Have executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.
\n- Become deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.
\n
\nIn the first year, expect to:
\n\n- Have broadened Toptal’s reach into key industry and subsectors.
\n- Continue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.
\n- Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.
\n
\nQualifications and Job Requirements:
\n\n- Bachelor’s degree is required. Master’s degree in Engineering or a related field preferred.
\n- Demonstrated experience serving as the product leader for a business or business unit, with ownership of product strategy, roadmap prioritization, and outcomes in close partnership with Engineering.
\n- 10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.
\n- 3+ years managing a business specifically with P&L ownership.
\n- Experience working in a professional services organization, driving business growth.
\n- Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.
\n- Experience at a technology or hyper-growth company is strongly preferred.
\n- Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
\n- Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.
\n- Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.
\n- Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.
\n- Experience establishing high-impact, revenue-generating commercial relationships.
\n- Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.
\n- Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.
\n- Strong command over a P&L and financial metrics.
\n- Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.
\n- Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
\n- Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
\n- Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.
\n- Quality. You take pride in everything you deliver as a reflection of yourself.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n","id":"95f46578-c9ae-41f9-b45d-9b61e6a8de4e","lists":[],"text":"General Manager, New Business (VP of Product)","country":"CA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"About Toptal
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\nJob Summary:
\nAs General Manager, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line. Leveraging your commercial and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing product-market fit, and then, towards profitability and scalable business operations.
\nThis is a remote position. Resumes and communication must be submitted in English.
\nResponsibilities:
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\nYour primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.
\nAs you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.
\nCritical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.
\nThis highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.
\nIn the first week, expect to:
\n\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s business model, our value proposition, and our story.
\n- Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.
\n
\nIn the first month, expect to:
\n\n- Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.
\n- Conduct market and industry research, identifying opportunities and form your hypothesis for business positioning.
\n- Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.
\n- Exercising discretion and independent judgment, build your initial GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings.
\n
\nIn the first three months, expect to:
\n\n- Partner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.
\n- Start executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.
\n- Work with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.
\n
\nIn the first six months, expect to:
\n\n- Have executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.
\n- Become deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.
\n
\nIn the first year, expect to:
\n\n- Have broadened Toptal’s reach into key industry and subsectors.
\n- Continue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.
\n- Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.
\n
\nQualifications and Job Requirements:
\n\n- Bachelor’s degree is required. Master’s degree in Engineering or a related field preferred.
\n- Demonstrated experience serving as the product leader for a business or business unit, with ownership of product strategy, roadmap prioritization, and outcomes in close partnership with Engineering.
\n- 10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.
\n- 3+ years managing a business specifically with P&L ownership.
\n- Experience working in a professional services organization, driving business growth.
\n- Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.
\n- Experience at a technology or hyper-growth company is strongly preferred.
\n- Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
\n- Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.
\n- Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.
\n- Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.
\n- Experience establishing high-impact, revenue-generating commercial relationships.
\n- Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.
\n- Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.
\n- Strong command over a P&L and financial metrics.
\n- Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.
\n- Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
\n- Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
\n- Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.
\n- Quality. You take pride in everything you deliver as a reflection of yourself.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n","descriptionBodyPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nAs General Manager, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line. Leveraging your commercial and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing product-market fit, and then, towards profitability and scalable business operations.\nThis is a remote position. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nYour primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.\nAs you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.\nCritical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.\nThis highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nLearn Toptal’s business model, our value proposition, and our story.\nShadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.\nIn the first month, expect to:\nUnderstand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.\nConduct market and industry research, identifying opportunities and form your hypothesis for business positioning.\nPartner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.\nExercising discretion and independent judgment, build your initial GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings.\nIn the first three months, expect to:\nPartner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.\nStart executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.\nWork with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.\nIn the first six months, expect to:\nHave executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.\nBecome deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.\nIn the first year, expect to:\nHave broadened Toptal’s reach into key industry and subsectors.\nContinue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.\nBe able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.\nQualifications and Job Requirements:\nBachelor’s degree is required. Master’s degree in Engineering or a related field preferred.\nDemonstrated experience serving as the product leader for a business or business unit, with ownership of product strategy, roadmap prioritization, and outcomes in close partnership with Engineering.\n10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.\n3+ years managing a business specifically with P&L ownership.\nExperience working in a professional services organization, driving business growth.\nDemonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.\nExperience at a technology or hyper-growth company is strongly preferred.\nManagement consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.\nLeadership experience, including responsibility for business results in a fast-paced, multi-function environment.\nRefined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.\nExperience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.\nExperience establishing high-impact, revenue-generating commercial relationships.\nConfidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.\nStrong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.\nStrong command over a P&L and financial metrics.\nMust have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.\nExcellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.\nAdaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.\nOwnership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.\nQuality. You take pride in everything you deliver as a reflection of yourself.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n\n","hostedUrl":"https://jobs.lever.co/toptal/95f46578-c9ae-41f9-b45d-9b61e6a8de4e","applyUrl":"https://jobs.lever.co/toptal/95f46578-c9ae-41f9-b45d-9b61e6a8de4e/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"New Business","location":"United States","team":"New Business","allLocations":["United States"]},"createdAt":1770239127551,"descriptionPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nAs General Manager, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line. Leveraging your commercial and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing product-market fit, and then, towards profitability and scalable business operations.\nThis is a remote position. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nYour primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.\nAs you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.\nCritical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.\nThis highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nLearn Toptal’s business model, our value proposition, and our story.\nShadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.\nIn the first month, expect to:\nUnderstand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.\nConduct market and industry research, identifying opportunities and form your hypothesis for business positioning.\nPartner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.\nBuild your initial GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings, while exercising discretion and independent judgment.\nIn the first three months, expect to:\nPartner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.\nStart executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.\nWork with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.\nIn the first six months, expect to:\nHave executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.\nBecome deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.\nIn the first year, expect to:\nHave broadened Toptal’s reach into key industry and subsectors.\nContinue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.\nBe able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.\nQualifications and Job Requirements:\nBachelor’s degree is required. Master’s degree in Engineering or a related field preferred.\nDemonstrated experience serving as the product leader for a business or business unit, with ownership of product strategy, roadmap prioritization, and outcomes in close partnership with Engineering.\n10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.\n3+ years managing a business specifically with P&L ownership.\nExperience working in a professional services organization, driving business growth.\nDemonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.\nExperience at a technology or hyper-growth company is strongly preferred.\nManagement consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.\nLeadership experience, including responsibility for business results in a fast-paced, multi-function environment.\nRefined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.\nExperience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.\nExperience establishing high-impact, revenue-generating commercial relationships.\nConfidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.\nStrong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.\nStrong command over a P&L and financial metrics.\nMust have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.\nExcellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.\nAdaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.\nOwnership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.\nQuality. You take pride in everything you deliver as a reflection of yourself.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\nEssential Job Functions\nRegularly and reliably attend scheduled virtual team meetings on camera.\nWork independently with minimal supervision.\nUse all required digital collaboration tools.\nPrioritize and self-manage workflows and deadlines.\nUS FLSA Classification: Full-Time/Exempt\nFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.\n","description":"About Toptal
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\nJob Summary:
\nAs General Manager, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line. Leveraging your commercial and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing product-market fit, and then, towards profitability and scalable business operations.
\nThis is a remote position. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\nResponsibilities:
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\nYour primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.
\nAs you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.
\nCritical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.
\nThis highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.
\nIn the first week, expect to:
\n\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s business model, our value proposition, and our story.
\n- Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.
\n
\nIn the first month, expect to:
\n\n- Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.
\n- Conduct market and industry research, identifying opportunities and form your hypothesis for business positioning.
\n- Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.
\n- Build your initial GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings, while exercising discretion and independent judgment.
\n
\nIn the first three months, expect to:
\n\n- Partner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.
\n- Start executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.
\n- Work with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.
\n
\nIn the first six months, expect to:
\n\n- Have executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.
\n- Become deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.
\n
\nIn the first year, expect to:
\n\n- Have broadened Toptal’s reach into key industry and subsectors.
\n- Continue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.
\n- Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.
\n
\nQualifications and Job Requirements:
\n\n- Bachelor’s degree is required. Master’s degree in Engineering or a related field preferred.
\n- Demonstrated experience serving as the product leader for a business or business unit, with ownership of product strategy, roadmap prioritization, and outcomes in close partnership with Engineering.
\n- 10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.
\n- 3+ years managing a business specifically with P&L ownership.
\n- Experience working in a professional services organization, driving business growth.
\n- Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.
\n- Experience at a technology or hyper-growth company is strongly preferred.
\n- Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
\n- Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.
\n- Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.
\n- Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.
\n- Experience establishing high-impact, revenue-generating commercial relationships.
\n- Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.
\n- Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.
\n- Strong command over a P&L and financial metrics.
\n- Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.
\n- Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
\n- Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
\n- Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.
\n- Quality. You take pride in everything you deliver as a reflection of yourself.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\nEssential Job Functions
\n\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\nUS FLSA Classification: Full-Time/Exempt
\nFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
","id":"21e56bd2-83bd-436c-a712-c2dd72e91d09","lists":[],"text":"General Manager, New Business (VP of Product) - US-Based","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"About Toptal
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\nJob Summary:
\nAs General Manager, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line. Leveraging your commercial and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing product-market fit, and then, towards profitability and scalable business operations.
\nThis is a remote position. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\nResponsibilities:
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\nYour primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.
\nAs you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.
\nCritical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.
\nThis highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.
\nIn the first week, expect to:
\n\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s business model, our value proposition, and our story.
\n- Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.
\n
\nIn the first month, expect to:
\n\n- Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.
\n- Conduct market and industry research, identifying opportunities and form your hypothesis for business positioning.
\n- Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.
\n- Build your initial GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings, while exercising discretion and independent judgment.
\n
\nIn the first three months, expect to:
\n\n- Partner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.
\n- Start executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.
\n- Work with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.
\n
\nIn the first six months, expect to:
\n\n- Have executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.
\n- Become deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.
\n
\nIn the first year, expect to:
\n\n- Have broadened Toptal’s reach into key industry and subsectors.
\n- Continue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.
\n- Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.
\n
\nQualifications and Job Requirements:
\n\n- Bachelor’s degree is required. Master’s degree in Engineering or a related field preferred.
\n- Demonstrated experience serving as the product leader for a business or business unit, with ownership of product strategy, roadmap prioritization, and outcomes in close partnership with Engineering.
\n- 10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.
\n- 3+ years managing a business specifically with P&L ownership.
\n- Experience working in a professional services organization, driving business growth.
\n- Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.
\n- Experience at a technology or hyper-growth company is strongly preferred.
\n- Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
\n- Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.
\n- Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.
\n- Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.
\n- Experience establishing high-impact, revenue-generating commercial relationships.
\n- Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.
\n- Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.
\n- Strong command over a P&L and financial metrics.
\n- Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.
\n- Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
\n- Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
\n- Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.
\n- Quality. You take pride in everything you deliver as a reflection of yourself.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\nEssential Job Functions
\n\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\nUS FLSA Classification: Full-Time/Exempt
\nFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
","descriptionBodyPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nAs General Manager, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line. Leveraging your commercial and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing product-market fit, and then, towards profitability and scalable business operations.\nThis is a remote position. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nYour primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.\nAs you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.\nCritical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.\nThis highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nLearn Toptal’s business model, our value proposition, and our story.\nShadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.\nIn the first month, expect to:\nUnderstand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.\nConduct market and industry research, identifying opportunities and form your hypothesis for business positioning.\nPartner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.\nBuild your initial GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings, while exercising discretion and independent judgment.\nIn the first three months, expect to:\nPartner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.\nStart executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.\nWork with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.\nIn the first six months, expect to:\nHave executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.\nBecome deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.\nIn the first year, expect to:\nHave broadened Toptal’s reach into key industry and subsectors.\nContinue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.\nBe able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.\nQualifications and Job Requirements:\nBachelor’s degree is required. Master’s degree in Engineering or a related field preferred.\nDemonstrated experience serving as the product leader for a business or business unit, with ownership of product strategy, roadmap prioritization, and outcomes in close partnership with Engineering.\n10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.\n3+ years managing a business specifically with P&L ownership.\nExperience working in a professional services organization, driving business growth.\nDemonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.\nExperience at a technology or hyper-growth company is strongly preferred.\nManagement consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.\nLeadership experience, including responsibility for business results in a fast-paced, multi-function environment.\nRefined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.\nExperience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.\nExperience establishing high-impact, revenue-generating commercial relationships.\nConfidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.\nStrong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.\nStrong command over a P&L and financial metrics.\nMust have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.\nExcellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.\nAdaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.\nOwnership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.\nQuality. You take pride in everything you deliver as a reflection of yourself.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\nEssential Job Functions\nRegularly and reliably attend scheduled virtual team meetings on camera.\nWork independently with minimal supervision.\nUse all required digital collaboration tools.\nPrioritize and self-manage workflows and deadlines.\nUS FLSA Classification: Full-Time/Exempt\nFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.\n","hostedUrl":"https://jobs.lever.co/toptal/21e56bd2-83bd-436c-a712-c2dd72e91d09","applyUrl":"https://jobs.lever.co/toptal/21e56bd2-83bd-436c-a712-c2dd72e91d09/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Executive","location":"Canada","team":"Executive","allLocations":["Canada"]},"createdAt":1773425096059,"descriptionPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nAs the President of Industries, you will lead and oversee Toptal’s Industries function, working closely with our Heads of Industries, VP of SMB, and industry-related GMs for each vertical. The Industries team is responsible for go-to-market (GTM) strategy per industry, as well as for being the key driver of revenue for all service lines at Toptal. You will be responsible for driving strategic growth across verticals, ensuring alignment, scalability, and performance throughout the Industries function. This role is central to Toptal’s continued market leadership and growth, requiring a blend of strategic vision, operational excellence, and hands-on leadership. You will need to drive revenue and sales, this will be the absolutely most important part of your job. You will do this through working with our hunters to hunt and our farmers to build prosperous farms. Knowing who should be a hunter. vs. farmer and how to drive each is key. Knowing how to align the team with the relevant service lines is also key.\nA huge portion of your role will be constructing, managing, and scaling a world-class accounts management process. This is the most important capability for driving revenue and sales within our company and it will be at least 50% of your focus. This will be coupled with ensuring that your Industry function is doing exceptional consulting and solutioning with all clients, all of the time. Threading the needle here with the service lines will be key to running a successful accounts management process.\nYou will collaborate closely with the Executive team to define priorities, unlock new market opportunities, and build trusted relationships with leaders at our top strategic clients.\nThis is a remote position, though you will be expected to meet with your team monthly to drive sales and strategy. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nPartner closely with the team of GMs responsible for Toptal’s key industry verticals.\nAlign and manage the industry verticals with the service verticals to ensure strategy and delivery are fully aligned with the Industry function.\nOversee and unify the GTM functions across enterprise and SMB, ensuring all teams are operating with consistency, clarity and alignment to both vertical and company-wide growth initiatives.\nBuild and maintain direct relationships with senior executives at key clients, supporting high-impact pursuits and strategic account growth.\nDrive revenue growth across verticals by identifying cross-industry opportunities, harmonizing sales practices, and aligning the team on best-in-class client delivery.\nSet sales standards and work with GMs and sales leaders on how to build and scale high-performing GTM teams across multiple client segments.\nOwn quarterly planning for Industries, including revenue targets, headcount strategy, sales role allocation, and account segmentation.\nPartner with cross-functional leadership to ensure integrated support and alignment across GTM and operational initiatives.\nLead performance visibility and forecasting across all teams, tracking pipeline health, conversion rates, client satisfaction, and productivity at every level.\nLead operational reviews with GMs and GTM teams to assess deal progress, pipeline velocity, and client growth strategies.\nSupport GMs and frontline managers in hiring, onboarding, coaching, and developing talent.\nProvide guidance and mentorship to GTM leaders and team members on pipeline management, feedback, and performance development when needed.\nPartner closely with a team of high-level and consultative practitioners within each industry who drive sales via consulting and solutioning, that blows the minds of clients and makes those clients want to work with us based on the quality of our consulting and solutions delivered to them.\nSupport the hiring and development of a team of hunters and farmers per Industry vertical. Know how to identify and hire for each.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nLearn Toptal’s model, our value proposition, and our story.\nMeet key stakeholders and begin relationship building with the leadership teams.\nIn the first month, expect to:\nAssess the health and maturity of each vertical and GTM function.\nReview and calibrate existing GTM plans, vertical strategies, and performance data across teams.\nBegin regular alignment cadences with GMs and sales leadership to review key metrics and expectations.\nEstablish a strategic plan to drive cross-vertical collaboration and capability sharing.\nIn the first three months, expect to:\nOperationalize a scalable framework for GM and GTM performance visibility and business reporting.\nHelp GMs and GTM teams close key deals and open new enterprise doors, leveraging your industry relationships.\nImplement mechanisms to drive alignment, share best practices, and accelerate new logo acquisition and account expansion across industries and other areas.\nPartner with Leadership to support the hiring of multiple Industry GMs and ensure their teams are structured optimally to drive and scale revenue.\nIn the first six months, expect to:\nLead the execution of established revenue targets across all verticals, ensuring teams are consistently closing high-value, multi-phase enterprise deals.\nSupport GMs and GTM leaders in advancing late-stage opportunities and securing wins with top-tier enterprise clients.\nIdentify and remove bottlenecks in the sales cycle to improve velocity, conversion rates, and average deal size across verticals.\nPartner with cross-functional teams to ensure proposals, pricing, legal, and delivery processes are tightly aligned and optimized for enterprise-scale engagements.\nContinue to refine and scale repeatable deal execution practices across verticals, sharing best practices and success patterns across teams.\nEnsure each vertical is consistently expanding client footprint through upsells, cross-sells, and renewal strategies in active accounts.\nIn the first year, expect to:\nPartner with Leadership to ensure the full team of GMs are in place.\nFoster a high-performing, collaborative Industries and GTM leadership ecosystem that consistently exceeds revenue goals.\nDeliver results that surpass annual revenue targets across all industry verticals through sustained new logo acquisition and strategic account growth.\nPartner with the Executive Team to shape and execute the next phase of go-to-market strategy, including potential expansion into new verticals or solution areas.\nInstitutionalize long-term strategic account planning across verticals to improve client retention, lifetime value, and revenue predictability.\nServe as a visible leader within Toptal, setting the standard for execution, accountability, and client-centricity.\nEstablish Toptal as the enterprise partner of choice across verticals backed by a world-class GTM organization and deep industry leadership.\nQualifications and Job Requirements:\nBachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.\n15+ years of enterprise B2B leadership experience, including 10+ years in executive roles with full P&L ownership across multiple verticals and sales organizations.\nProven track record managing large, complex portfolios and driving substantial revenue growth and profitability.\nDemonstrated success scaling multi-industry go-to-market teams with direct oversight of complex commercial operations.\nManagement consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.\nExperience leading large, distributed sales teams within high-growth technology or professional services environments.\nDeep expertise in enterprise sales methodology and leading consultative, multi-phase sales pursuits.\nProven ability to manage extensive client portfolios and accelerate revenue growth across multiple verticals.\nExcellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.\nExceptional communicator and storyteller with executive presence.\nAbility to influence and collaborate across functions including Sales, Marketing, Finance, Delivery, and Product.\nStrong track record of coaching and developing sales leaders and team members across all levels.\nWillingness to travel to meet with clients, team members, and stakeholders.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n","description":"About Toptal
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\nJob Summary:
\nAs the President of Industries, you will lead and oversee Toptal’s Industries function, working closely with our Heads of Industries, VP of SMB, and industry-related GMs for each vertical. The Industries team is responsible for go-to-market (GTM) strategy per industry, as well as for being the key driver of revenue for all service lines at Toptal. You will be responsible for driving strategic growth across verticals, ensuring alignment, scalability, and performance throughout the Industries function. This role is central to Toptal’s continued market leadership and growth, requiring a blend of strategic vision, operational excellence, and hands-on leadership. You will need to drive revenue and sales, this will be the absolutely most important part of your job. You will do this through working with our hunters to hunt and our farmers to build prosperous farms. Knowing who should be a hunter. vs. farmer and how to drive each is key. Knowing how to align the team with the relevant service lines is also key.
\nA huge portion of your role will be constructing, managing, and scaling a world-class accounts management process. This is the most important capability for driving revenue and sales within our company and it will be at least 50% of your focus. This will be coupled with ensuring that your Industry function is doing exceptional consulting and solutioning with all clients, all of the time. Threading the needle here with the service lines will be key to running a successful accounts management process.
\nYou will collaborate closely with the Executive team to define priorities, unlock new market opportunities, and build trusted relationships with leaders at our top strategic clients.
\nThis is a remote position, though you will be expected to meet with your team monthly to drive sales and strategy. Resumes and communication must be submitted in English.
\nResponsibilities:
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n\n- Partner closely with the team of GMs responsible for Toptal’s key industry verticals.
\n- Align and manage the industry verticals with the service verticals to ensure strategy and delivery are fully aligned with the Industry function.
\n- Oversee and unify the GTM functions across enterprise and SMB, ensuring all teams are operating with consistency, clarity and alignment to both vertical and company-wide growth initiatives.
\n- Build and maintain direct relationships with senior executives at key clients, supporting high-impact pursuits and strategic account growth.
\n- Drive revenue growth across verticals by identifying cross-industry opportunities, harmonizing sales practices, and aligning the team on best-in-class client delivery.
\n- Set sales standards and work with GMs and sales leaders on how to build and scale high-performing GTM teams across multiple client segments.
\n- Own quarterly planning for Industries, including revenue targets, headcount strategy, sales role allocation, and account segmentation.
\n- Partner with cross-functional leadership to ensure integrated support and alignment across GTM and operational initiatives.
\n- Lead performance visibility and forecasting across all teams, tracking pipeline health, conversion rates, client satisfaction, and productivity at every level.
\n- Lead operational reviews with GMs and GTM teams to assess deal progress, pipeline velocity, and client growth strategies.
\n- Support GMs and frontline managers in hiring, onboarding, coaching, and developing talent.
\n- Provide guidance and mentorship to GTM leaders and team members on pipeline management, feedback, and performance development when needed.
\n- Partner closely with a team of high-level and consultative practitioners within each industry who drive sales via consulting and solutioning, that blows the minds of clients and makes those clients want to work with us based on the quality of our consulting and solutions delivered to them.
\n- Support the hiring and development of a team of hunters and farmers per Industry vertical. Know how to identify and hire for each.
\n
\nIn the first week, expect to:
\n\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s model, our value proposition, and our story.
\n- Meet key stakeholders and begin relationship building with the leadership teams.
\n
\nIn the first month, expect to:
\n\n- Assess the health and maturity of each vertical and GTM function.
\n- Review and calibrate existing GTM plans, vertical strategies, and performance data across teams.
\n- Begin regular alignment cadences with GMs and sales leadership to review key metrics and expectations.
\n- Establish a strategic plan to drive cross-vertical collaboration and capability sharing.
\n
\nIn the first three months, expect to:
\n\n- Operationalize a scalable framework for GM and GTM performance visibility and business reporting.
\n- Help GMs and GTM teams close key deals and open new enterprise doors, leveraging your industry relationships.
\n- Implement mechanisms to drive alignment, share best practices, and accelerate new logo acquisition and account expansion across industries and other areas.
\n- Partner with Leadership to support the hiring of multiple Industry GMs and ensure their teams are structured optimally to drive and scale revenue.
\n
\nIn the first six months, expect to:
\n\n- Lead the execution of established revenue targets across all verticals, ensuring teams are consistently closing high-value, multi-phase enterprise deals.
\n- Support GMs and GTM leaders in advancing late-stage opportunities and securing wins with top-tier enterprise clients.
\n- Identify and remove bottlenecks in the sales cycle to improve velocity, conversion rates, and average deal size across verticals.
\n- Partner with cross-functional teams to ensure proposals, pricing, legal, and delivery processes are tightly aligned and optimized for enterprise-scale engagements.
\n- Continue to refine and scale repeatable deal execution practices across verticals, sharing best practices and success patterns across teams.
\n- Ensure each vertical is consistently expanding client footprint through upsells, cross-sells, and renewal strategies in active accounts.
\n
\nIn the first year, expect to:
\n\n- Partner with Leadership to ensure the full team of GMs are in place.
\n- Foster a high-performing, collaborative Industries and GTM leadership ecosystem that consistently exceeds revenue goals.
\n- Deliver results that surpass annual revenue targets across all industry verticals through sustained new logo acquisition and strategic account growth.
\n- Partner with the Executive Team to shape and execute the next phase of go-to-market strategy, including potential expansion into new verticals or solution areas.
\n- Institutionalize long-term strategic account planning across verticals to improve client retention, lifetime value, and revenue predictability.
\n- Serve as a visible leader within Toptal, setting the standard for execution, accountability, and client-centricity.
\n- Establish Toptal as the enterprise partner of choice across verticals backed by a world-class GTM organization and deep industry leadership.
\n
\nQualifications and Job Requirements:
\n\n- Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
\n- 15+ years of enterprise B2B leadership experience, including 10+ years in executive roles with full P&L ownership across multiple verticals and sales organizations.
\n- Proven track record managing large, complex portfolios and driving substantial revenue growth and profitability.
\n- Demonstrated success scaling multi-industry go-to-market teams with direct oversight of complex commercial operations.
\n- Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
\n- Experience leading large, distributed sales teams within high-growth technology or professional services environments.
\n- Deep expertise in enterprise sales methodology and leading consultative, multi-phase sales pursuits.
\n- Proven ability to manage extensive client portfolios and accelerate revenue growth across multiple verticals.
\n- Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
\n- Exceptional communicator and storyteller with executive presence.
\n- Ability to influence and collaborate across functions including Sales, Marketing, Finance, Delivery, and Product.
\n- Strong track record of coaching and developing sales leaders and team members across all levels.
\n- Willingness to travel to meet with clients, team members, and stakeholders.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
","id":"eb060438-941d-442f-b134-c789843a25ad","lists":[],"text":"President, Industries","country":"CA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"About Toptal
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\nJob Summary:
\nAs the President of Industries, you will lead and oversee Toptal’s Industries function, working closely with our Heads of Industries, VP of SMB, and industry-related GMs for each vertical. The Industries team is responsible for go-to-market (GTM) strategy per industry, as well as for being the key driver of revenue for all service lines at Toptal. You will be responsible for driving strategic growth across verticals, ensuring alignment, scalability, and performance throughout the Industries function. This role is central to Toptal’s continued market leadership and growth, requiring a blend of strategic vision, operational excellence, and hands-on leadership. You will need to drive revenue and sales, this will be the absolutely most important part of your job. You will do this through working with our hunters to hunt and our farmers to build prosperous farms. Knowing who should be a hunter. vs. farmer and how to drive each is key. Knowing how to align the team with the relevant service lines is also key.
\nA huge portion of your role will be constructing, managing, and scaling a world-class accounts management process. This is the most important capability for driving revenue and sales within our company and it will be at least 50% of your focus. This will be coupled with ensuring that your Industry function is doing exceptional consulting and solutioning with all clients, all of the time. Threading the needle here with the service lines will be key to running a successful accounts management process.
\nYou will collaborate closely with the Executive team to define priorities, unlock new market opportunities, and build trusted relationships with leaders at our top strategic clients.
\nThis is a remote position, though you will be expected to meet with your team monthly to drive sales and strategy. Resumes and communication must be submitted in English.
\nResponsibilities:
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n\n- Partner closely with the team of GMs responsible for Toptal’s key industry verticals.
\n- Align and manage the industry verticals with the service verticals to ensure strategy and delivery are fully aligned with the Industry function.
\n- Oversee and unify the GTM functions across enterprise and SMB, ensuring all teams are operating with consistency, clarity and alignment to both vertical and company-wide growth initiatives.
\n- Build and maintain direct relationships with senior executives at key clients, supporting high-impact pursuits and strategic account growth.
\n- Drive revenue growth across verticals by identifying cross-industry opportunities, harmonizing sales practices, and aligning the team on best-in-class client delivery.
\n- Set sales standards and work with GMs and sales leaders on how to build and scale high-performing GTM teams across multiple client segments.
\n- Own quarterly planning for Industries, including revenue targets, headcount strategy, sales role allocation, and account segmentation.
\n- Partner with cross-functional leadership to ensure integrated support and alignment across GTM and operational initiatives.
\n- Lead performance visibility and forecasting across all teams, tracking pipeline health, conversion rates, client satisfaction, and productivity at every level.
\n- Lead operational reviews with GMs and GTM teams to assess deal progress, pipeline velocity, and client growth strategies.
\n- Support GMs and frontline managers in hiring, onboarding, coaching, and developing talent.
\n- Provide guidance and mentorship to GTM leaders and team members on pipeline management, feedback, and performance development when needed.
\n- Partner closely with a team of high-level and consultative practitioners within each industry who drive sales via consulting and solutioning, that blows the minds of clients and makes those clients want to work with us based on the quality of our consulting and solutions delivered to them.
\n- Support the hiring and development of a team of hunters and farmers per Industry vertical. Know how to identify and hire for each.
\n
\nIn the first week, expect to:
\n\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s model, our value proposition, and our story.
\n- Meet key stakeholders and begin relationship building with the leadership teams.
\n
\nIn the first month, expect to:
\n\n- Assess the health and maturity of each vertical and GTM function.
\n- Review and calibrate existing GTM plans, vertical strategies, and performance data across teams.
\n- Begin regular alignment cadences with GMs and sales leadership to review key metrics and expectations.
\n- Establish a strategic plan to drive cross-vertical collaboration and capability sharing.
\n
\nIn the first three months, expect to:
\n\n- Operationalize a scalable framework for GM and GTM performance visibility and business reporting.
\n- Help GMs and GTM teams close key deals and open new enterprise doors, leveraging your industry relationships.
\n- Implement mechanisms to drive alignment, share best practices, and accelerate new logo acquisition and account expansion across industries and other areas.
\n- Partner with Leadership to support the hiring of multiple Industry GMs and ensure their teams are structured optimally to drive and scale revenue.
\n
\nIn the first six months, expect to:
\n\n- Lead the execution of established revenue targets across all verticals, ensuring teams are consistently closing high-value, multi-phase enterprise deals.
\n- Support GMs and GTM leaders in advancing late-stage opportunities and securing wins with top-tier enterprise clients.
\n- Identify and remove bottlenecks in the sales cycle to improve velocity, conversion rates, and average deal size across verticals.
\n- Partner with cross-functional teams to ensure proposals, pricing, legal, and delivery processes are tightly aligned and optimized for enterprise-scale engagements.
\n- Continue to refine and scale repeatable deal execution practices across verticals, sharing best practices and success patterns across teams.
\n- Ensure each vertical is consistently expanding client footprint through upsells, cross-sells, and renewal strategies in active accounts.
\n
\nIn the first year, expect to:
\n\n- Partner with Leadership to ensure the full team of GMs are in place.
\n- Foster a high-performing, collaborative Industries and GTM leadership ecosystem that consistently exceeds revenue goals.
\n- Deliver results that surpass annual revenue targets across all industry verticals through sustained new logo acquisition and strategic account growth.
\n- Partner with the Executive Team to shape and execute the next phase of go-to-market strategy, including potential expansion into new verticals or solution areas.
\n- Institutionalize long-term strategic account planning across verticals to improve client retention, lifetime value, and revenue predictability.
\n- Serve as a visible leader within Toptal, setting the standard for execution, accountability, and client-centricity.
\n- Establish Toptal as the enterprise partner of choice across verticals backed by a world-class GTM organization and deep industry leadership.
\n
\nQualifications and Job Requirements:
\n\n- Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
\n- 15+ years of enterprise B2B leadership experience, including 10+ years in executive roles with full P&L ownership across multiple verticals and sales organizations.
\n- Proven track record managing large, complex portfolios and driving substantial revenue growth and profitability.
\n- Demonstrated success scaling multi-industry go-to-market teams with direct oversight of complex commercial operations.
\n- Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
\n- Experience leading large, distributed sales teams within high-growth technology or professional services environments.
\n- Deep expertise in enterprise sales methodology and leading consultative, multi-phase sales pursuits.
\n- Proven ability to manage extensive client portfolios and accelerate revenue growth across multiple verticals.
\n- Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
\n- Exceptional communicator and storyteller with executive presence.
\n- Ability to influence and collaborate across functions including Sales, Marketing, Finance, Delivery, and Product.
\n- Strong track record of coaching and developing sales leaders and team members across all levels.
\n- Willingness to travel to meet with clients, team members, and stakeholders.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
","descriptionBodyPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nAs the President of Industries, you will lead and oversee Toptal’s Industries function, working closely with our Heads of Industries, VP of SMB, and industry-related GMs for each vertical. The Industries team is responsible for go-to-market (GTM) strategy per industry, as well as for being the key driver of revenue for all service lines at Toptal. You will be responsible for driving strategic growth across verticals, ensuring alignment, scalability, and performance throughout the Industries function. This role is central to Toptal’s continued market leadership and growth, requiring a blend of strategic vision, operational excellence, and hands-on leadership. You will need to drive revenue and sales, this will be the absolutely most important part of your job. You will do this through working with our hunters to hunt and our farmers to build prosperous farms. Knowing who should be a hunter. vs. farmer and how to drive each is key. Knowing how to align the team with the relevant service lines is also key.\nA huge portion of your role will be constructing, managing, and scaling a world-class accounts management process. This is the most important capability for driving revenue and sales within our company and it will be at least 50% of your focus. This will be coupled with ensuring that your Industry function is doing exceptional consulting and solutioning with all clients, all of the time. Threading the needle here with the service lines will be key to running a successful accounts management process.\nYou will collaborate closely with the Executive team to define priorities, unlock new market opportunities, and build trusted relationships with leaders at our top strategic clients.\nThis is a remote position, though you will be expected to meet with your team monthly to drive sales and strategy. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nPartner closely with the team of GMs responsible for Toptal’s key industry verticals.\nAlign and manage the industry verticals with the service verticals to ensure strategy and delivery are fully aligned with the Industry function.\nOversee and unify the GTM functions across enterprise and SMB, ensuring all teams are operating with consistency, clarity and alignment to both vertical and company-wide growth initiatives.\nBuild and maintain direct relationships with senior executives at key clients, supporting high-impact pursuits and strategic account growth.\nDrive revenue growth across verticals by identifying cross-industry opportunities, harmonizing sales practices, and aligning the team on best-in-class client delivery.\nSet sales standards and work with GMs and sales leaders on how to build and scale high-performing GTM teams across multiple client segments.\nOwn quarterly planning for Industries, including revenue targets, headcount strategy, sales role allocation, and account segmentation.\nPartner with cross-functional leadership to ensure integrated support and alignment across GTM and operational initiatives.\nLead performance visibility and forecasting across all teams, tracking pipeline health, conversion rates, client satisfaction, and productivity at every level.\nLead operational reviews with GMs and GTM teams to assess deal progress, pipeline velocity, and client growth strategies.\nSupport GMs and frontline managers in hiring, onboarding, coaching, and developing talent.\nProvide guidance and mentorship to GTM leaders and team members on pipeline management, feedback, and performance development when needed.\nPartner closely with a team of high-level and consultative practitioners within each industry who drive sales via consulting and solutioning, that blows the minds of clients and makes those clients want to work with us based on the quality of our consulting and solutions delivered to them.\nSupport the hiring and development of a team of hunters and farmers per Industry vertical. Know how to identify and hire for each.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nLearn Toptal’s model, our value proposition, and our story.\nMeet key stakeholders and begin relationship building with the leadership teams.\nIn the first month, expect to:\nAssess the health and maturity of each vertical and GTM function.\nReview and calibrate existing GTM plans, vertical strategies, and performance data across teams.\nBegin regular alignment cadences with GMs and sales leadership to review key metrics and expectations.\nEstablish a strategic plan to drive cross-vertical collaboration and capability sharing.\nIn the first three months, expect to:\nOperationalize a scalable framework for GM and GTM performance visibility and business reporting.\nHelp GMs and GTM teams close key deals and open new enterprise doors, leveraging your industry relationships.\nImplement mechanisms to drive alignment, share best practices, and accelerate new logo acquisition and account expansion across industries and other areas.\nPartner with Leadership to support the hiring of multiple Industry GMs and ensure their teams are structured optimally to drive and scale revenue.\nIn the first six months, expect to:\nLead the execution of established revenue targets across all verticals, ensuring teams are consistently closing high-value, multi-phase enterprise deals.\nSupport GMs and GTM leaders in advancing late-stage opportunities and securing wins with top-tier enterprise clients.\nIdentify and remove bottlenecks in the sales cycle to improve velocity, conversion rates, and average deal size across verticals.\nPartner with cross-functional teams to ensure proposals, pricing, legal, and delivery processes are tightly aligned and optimized for enterprise-scale engagements.\nContinue to refine and scale repeatable deal execution practices across verticals, sharing best practices and success patterns across teams.\nEnsure each vertical is consistently expanding client footprint through upsells, cross-sells, and renewal strategies in active accounts.\nIn the first year, expect to:\nPartner with Leadership to ensure the full team of GMs are in place.\nFoster a high-performing, collaborative Industries and GTM leadership ecosystem that consistently exceeds revenue goals.\nDeliver results that surpass annual revenue targets across all industry verticals through sustained new logo acquisition and strategic account growth.\nPartner with the Executive Team to shape and execute the next phase of go-to-market strategy, including potential expansion into new verticals or solution areas.\nInstitutionalize long-term strategic account planning across verticals to improve client retention, lifetime value, and revenue predictability.\nServe as a visible leader within Toptal, setting the standard for execution, accountability, and client-centricity.\nEstablish Toptal as the enterprise partner of choice across verticals backed by a world-class GTM organization and deep industry leadership.\nQualifications and Job Requirements:\nBachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.\n15+ years of enterprise B2B leadership experience, including 10+ years in executive roles with full P&L ownership across multiple verticals and sales organizations.\nProven track record managing large, complex portfolios and driving substantial revenue growth and profitability.\nDemonstrated success scaling multi-industry go-to-market teams with direct oversight of complex commercial operations.\nManagement consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.\nExperience leading large, distributed sales teams within high-growth technology or professional services environments.\nDeep expertise in enterprise sales methodology and leading consultative, multi-phase sales pursuits.\nProven ability to manage extensive client portfolios and accelerate revenue growth across multiple verticals.\nExcellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.\nExceptional communicator and storyteller with executive presence.\nAbility to influence and collaborate across functions including Sales, Marketing, Finance, Delivery, and Product.\nStrong track record of coaching and developing sales leaders and team members across all levels.\nWillingness to travel to meet with clients, team members, and stakeholders.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n","hostedUrl":"https://jobs.lever.co/toptal/eb060438-941d-442f-b134-c789843a25ad","applyUrl":"https://jobs.lever.co/toptal/eb060438-941d-442f-b134-c789843a25ad/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Executive","location":"United States","team":"Executive","allLocations":["United States"]},"createdAt":1757006267820,"descriptionPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nAs the President of Industries, you will lead and oversee Toptal’s Industries function, working closely with our Heads of Industries, VP of SMB, and industry-related GMs for each vertical. The Industries team is responsible for go-to-market (GTM) strategy per industry, as well as for being the key driver of revenue for all service lines at Toptal. You will be responsible for driving strategic growth across verticals, ensuring alignment, scalability, and performance throughout the Industries function. This role is central to Toptal’s continued market leadership and growth, requiring a blend of strategic vision, operational excellence, and hands-on leadership. You will need to drive revenue and sales, this will be the absolutely most important part of your job. You will do this through working with our hunters to hunt and our farmers to build prosperous farms. Knowing who should be a hunter. vs. farmer and how to drive each is key. Knowing how to align the team with the relevant service lines is also key.\nA huge portion of your role will be constructing, managing, and scaling a world-class accounts management process. This is the most important capability for driving revenue and sales within our company and it will be at least 50% of your focus. This will be coupled with ensuring that your Industry function is doing exceptional consulting and solutioning with all clients, all of the time. Threading the needle here with the service lines will be key to running a successful accounts management process.\nYou will collaborate closely with the Executive team to define priorities, unlock new market opportunities, and build trusted relationships with leaders at our top strategic clients.\nThis is a remote position, though you will be expected to meet with your team monthly to drive sales and strategy. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nPartner closely with the team of GMs responsible for Toptal’s key industry verticals.\nAlign and manage the industry verticals with the service verticals to ensure strategy and delivery are fully aligned with the Industry function.\nOversee and unify the GTM functions across enterprise and SMB, ensuring all teams are operating with consistency, clarity and alignment to both vertical and company-wide growth initiatives.\nBuild and maintain direct relationships with senior executives at key clients, supporting high-impact pursuits and strategic account growth.\nDrive revenue growth across verticals by identifying cross-industry opportunities, harmonizing sales practices, and aligning the team on best-in-class client delivery.\nSet sales standards and work with GMs and sales leaders on how to build and scale high-performing GTM teams across multiple client segments.\nOwn quarterly planning for Industries, including revenue targets, headcount strategy, sales role allocation, and account segmentation.\nPartner with cross-functional leadership to ensure integrated support and alignment across GTM and operational initiatives.\nLead performance visibility and forecasting across all teams, tracking pipeline health, conversion rates, client satisfaction, and productivity at every level.\nLead operational reviews with GMs and GTM teams to assess deal progress, pipeline velocity, and client growth strategies.\nSupport GMs and frontline managers in hiring, onboarding, coaching, and developing talent.\nProvide guidance and mentorship to GTM leaders and team members on pipeline management, feedback, and performance development when needed.\nPartner closely with a team of high-level and consultative practitioners within each industry who drive sales via consulting and solutioning, that blows the minds of clients and makes those clients want to work with us based on the quality of our consulting and solutions delivered to them.\nSupport the hiring and development of a team of hunters and farmers per Industry vertical. Know how to identify and hire for each.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nLearn Toptal’s model, our value proposition, and our story.\nMeet key stakeholders and begin relationship building with the leadership teams.\nIn the first month, expect to:\nAssess the health and maturity of each vertical and GTM function.\nReview and calibrate existing GTM plans, vertical strategies, and performance data across teams.\nBegin regular alignment cadences with GMs and sales leadership to review key metrics and expectations.\nEstablish a strategic plan to drive cross-vertical collaboration and capability sharing.\nIn the first three months, expect to:\nOperationalize a scalable framework for GM and GTM performance visibility and business reporting.\nHelp GMs and GTM teams close key deals and open new enterprise doors, leveraging your industry relationships.\nImplement mechanisms to drive alignment, share best practices, and accelerate new logo acquisition and account expansion across industries and other areas.\nPartner with Leadership to support the hiring of multiple Industry GMs and ensure their teams are structured optimally to drive and scale revenue.\nIn the first six months, expect to:\nLead the execution of established revenue targets across all verticals, ensuring teams are consistently closing high-value, multi-phase enterprise deals.\nSupport GMs and GTM leaders in advancing late-stage opportunities and securing wins with top-tier enterprise clients.\nIdentify and remove bottlenecks in the sales cycle to improve velocity, conversion rates, and average deal size across verticals.\nPartner with cross-functional teams to ensure proposals, pricing, legal, and delivery processes are tightly aligned and optimized for enterprise-scale engagements.\nContinue to refine and scale repeatable deal execution practices across verticals, sharing best practices and success patterns across teams.\nEnsure each vertical is consistently expanding client footprint through upsells, cross-sells, and renewal strategies in active accounts.\nIn the first year, expect to:\nPartner with Leadership to ensure the full team of GMs are in place.\nFoster a high-performing, collaborative Industries and GTM leadership ecosystem that consistently exceeds revenue goals.\nDeliver results that surpass annual revenue targets across all industry verticals through sustained new logo acquisition and strategic account growth.\nPartner with the Executive Team to shape and execute the next phase of go-to-market strategy, including potential expansion into new verticals or solution areas.\nInstitutionalize long-term strategic account planning across verticals to improve client retention, lifetime value, and revenue predictability.\nServe as a visible leader within Toptal, setting the standard for execution, accountability, and client-centricity.\nEstablish Toptal as the enterprise partner of choice across verticals backed by a world-class GTM organization and deep industry leadership.\nQualifications and Job Requirements:\nBachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.\n15+ years of enterprise B2B leadership experience, including 10+ years in executive roles with full P&L ownership across multiple verticals and sales organizations.\nProven track record managing large, complex portfolios and driving substantial revenue growth and profitability.\nDemonstrated success scaling multi-industry go-to-market teams with direct oversight of complex commercial operations.\nManagement consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.\nExperience leading large, distributed sales teams within high-growth technology or professional services environments.\nDeep expertise in enterprise sales methodology and leading consultative, multi-phase sales pursuits.\nProven ability to manage extensive client portfolios and accelerate revenue growth across multiple verticals.\nExcellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.\nExceptional communicator and storyteller with executive presence.\nAbility to influence and collaborate across functions including Sales, Marketing, Finance, Delivery, and Product.\nStrong track record of coaching and developing sales leaders and team members across all levels.\nWillingness to travel to meet with clients, team members, and stakeholders.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\nEssential Job Functions\nRegularly and reliably attend scheduled virtual team meetings on camera.\nWork independently with minimal supervision.\nUse all required digital collaboration tools.\nPrioritize and self-manage workflows and deadlines.\nUS FLSA Classification: Full-Time/Exempt\n \nFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.\n","description":"About Toptal
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\nJob Summary:
\nAs the President of Industries, you will lead and oversee Toptal’s Industries function, working closely with our Heads of Industries, VP of SMB, and industry-related GMs for each vertical. The Industries team is responsible for go-to-market (GTM) strategy per industry, as well as for being the key driver of revenue for all service lines at Toptal. You will be responsible for driving strategic growth across verticals, ensuring alignment, scalability, and performance throughout the Industries function. This role is central to Toptal’s continued market leadership and growth, requiring a blend of strategic vision, operational excellence, and hands-on leadership. You will need to drive revenue and sales, this will be the absolutely most important part of your job. You will do this through working with our hunters to hunt and our farmers to build prosperous farms. Knowing who should be a hunter. vs. farmer and how to drive each is key. Knowing how to align the team with the relevant service lines is also key.
\nA huge portion of your role will be constructing, managing, and scaling a world-class accounts management process. This is the most important capability for driving revenue and sales within our company and it will be at least 50% of your focus. This will be coupled with ensuring that your Industry function is doing exceptional consulting and solutioning with all clients, all of the time. Threading the needle here with the service lines will be key to running a successful accounts management process.
\nYou will collaborate closely with the Executive team to define priorities, unlock new market opportunities, and build trusted relationships with leaders at our top strategic clients.
\nThis is a remote position, though you will be expected to meet with your team monthly to drive sales and strategy. Resumes and communication must be submitted in English.
\nResponsibilities:
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n\n- Partner closely with the team of GMs responsible for Toptal’s key industry verticals.
\n- Align and manage the industry verticals with the service verticals to ensure strategy and delivery are fully aligned with the Industry function.
\n- Oversee and unify the GTM functions across enterprise and SMB, ensuring all teams are operating with consistency, clarity and alignment to both vertical and company-wide growth initiatives.
\n- Build and maintain direct relationships with senior executives at key clients, supporting high-impact pursuits and strategic account growth.
\n- Drive revenue growth across verticals by identifying cross-industry opportunities, harmonizing sales practices, and aligning the team on best-in-class client delivery.
\n- Set sales standards and work with GMs and sales leaders on how to build and scale high-performing GTM teams across multiple client segments.
\n- Own quarterly planning for Industries, including revenue targets, headcount strategy, sales role allocation, and account segmentation.
\n- Partner with cross-functional leadership to ensure integrated support and alignment across GTM and operational initiatives.
\n- Lead performance visibility and forecasting across all teams, tracking pipeline health, conversion rates, client satisfaction, and productivity at every level.
\n- Lead operational reviews with GMs and GTM teams to assess deal progress, pipeline velocity, and client growth strategies.
\n- Support GMs and frontline managers in hiring, onboarding, coaching, and developing talent.
\n- Provide guidance and mentorship to GTM leaders and team members on pipeline management, feedback, and performance development when needed.
\n- Partner closely with a team of high-level and consultative practitioners within each industry who drive sales via consulting and solutioning, that blows the minds of clients and makes those clients want to work with us based on the quality of our consulting and solutions delivered to them.
\n- Support the hiring and development of a team of hunters and farmers per Industry vertical. Know how to identify and hire for each.
\n
\nIn the first week, expect to:
\n\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s model, our value proposition, and our story.
\n- Meet key stakeholders and begin relationship building with the leadership teams.
\n
\nIn the first month, expect to:
\n\n- Assess the health and maturity of each vertical and GTM function.
\n- Review and calibrate existing GTM plans, vertical strategies, and performance data across teams.
\n- Begin regular alignment cadences with GMs and sales leadership to review key metrics and expectations.
\n- Establish a strategic plan to drive cross-vertical collaboration and capability sharing.
\n
\nIn the first three months, expect to:
\n\n- Operationalize a scalable framework for GM and GTM performance visibility and business reporting.
\n- Help GMs and GTM teams close key deals and open new enterprise doors, leveraging your industry relationships.
\n- Implement mechanisms to drive alignment, share best practices, and accelerate new logo acquisition and account expansion across industries and other areas.
\n- Partner with Leadership to support the hiring of multiple Industry GMs and ensure their teams are structured optimally to drive and scale revenue.
\n
\nIn the first six months, expect to:
\n\n- Lead the execution of established revenue targets across all verticals, ensuring teams are consistently closing high-value, multi-phase enterprise deals.
\n- Support GMs and GTM leaders in advancing late-stage opportunities and securing wins with top-tier enterprise clients.
\n- Identify and remove bottlenecks in the sales cycle to improve velocity, conversion rates, and average deal size across verticals.
\n- Partner with cross-functional teams to ensure proposals, pricing, legal, and delivery processes are tightly aligned and optimized for enterprise-scale engagements.
\n- Continue to refine and scale repeatable deal execution practices across verticals, sharing best practices and success patterns across teams.
\n- Ensure each vertical is consistently expanding client footprint through upsells, cross-sells, and renewal strategies in active accounts.
\n
\nIn the first year, expect to:
\n\n- Partner with Leadership to ensure the full team of GMs are in place.
\n- Foster a high-performing, collaborative Industries and GTM leadership ecosystem that consistently exceeds revenue goals.
\n- Deliver results that surpass annual revenue targets across all industry verticals through sustained new logo acquisition and strategic account growth.
\n- Partner with the Executive Team to shape and execute the next phase of go-to-market strategy, including potential expansion into new verticals or solution areas.
\n- Institutionalize long-term strategic account planning across verticals to improve client retention, lifetime value, and revenue predictability.
\n- Serve as a visible leader within Toptal, setting the standard for execution, accountability, and client-centricity.
\n- Establish Toptal as the enterprise partner of choice across verticals backed by a world-class GTM organization and deep industry leadership.
\n
\nQualifications and Job Requirements:
\n\n- Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
\n- 15+ years of enterprise B2B leadership experience, including 10+ years in executive roles with full P&L ownership across multiple verticals and sales organizations.
\n- Proven track record managing large, complex portfolios and driving substantial revenue growth and profitability.
\n- Demonstrated success scaling multi-industry go-to-market teams with direct oversight of complex commercial operations.
\n- Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
\n- Experience leading large, distributed sales teams within high-growth technology or professional services environments.
\n- Deep expertise in enterprise sales methodology and leading consultative, multi-phase sales pursuits.
\n- Proven ability to manage extensive client portfolios and accelerate revenue growth across multiple verticals.
\n- Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
\n- Exceptional communicator and storyteller with executive presence.
\n- Ability to influence and collaborate across functions including Sales, Marketing, Finance, Delivery, and Product.
\n- Strong track record of coaching and developing sales leaders and team members across all levels.
\n- Willingness to travel to meet with clients, team members, and stakeholders.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\nEssential Job Functions
\n\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\nUS FLSA Classification: Full-Time/Exempt
\n
\nFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
","id":"4a745ace-c848-47f6-a89d-3f95ffd4dcc4","lists":[],"text":"President, Industries - US-Based","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"About Toptal
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\nJob Summary:
\nAs the President of Industries, you will lead and oversee Toptal’s Industries function, working closely with our Heads of Industries, VP of SMB, and industry-related GMs for each vertical. The Industries team is responsible for go-to-market (GTM) strategy per industry, as well as for being the key driver of revenue for all service lines at Toptal. You will be responsible for driving strategic growth across verticals, ensuring alignment, scalability, and performance throughout the Industries function. This role is central to Toptal’s continued market leadership and growth, requiring a blend of strategic vision, operational excellence, and hands-on leadership. You will need to drive revenue and sales, this will be the absolutely most important part of your job. You will do this through working with our hunters to hunt and our farmers to build prosperous farms. Knowing who should be a hunter. vs. farmer and how to drive each is key. Knowing how to align the team with the relevant service lines is also key.
\nA huge portion of your role will be constructing, managing, and scaling a world-class accounts management process. This is the most important capability for driving revenue and sales within our company and it will be at least 50% of your focus. This will be coupled with ensuring that your Industry function is doing exceptional consulting and solutioning with all clients, all of the time. Threading the needle here with the service lines will be key to running a successful accounts management process.
\nYou will collaborate closely with the Executive team to define priorities, unlock new market opportunities, and build trusted relationships with leaders at our top strategic clients.
\nThis is a remote position, though you will be expected to meet with your team monthly to drive sales and strategy. Resumes and communication must be submitted in English.
\nResponsibilities:
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n\n- Partner closely with the team of GMs responsible for Toptal’s key industry verticals.
\n- Align and manage the industry verticals with the service verticals to ensure strategy and delivery are fully aligned with the Industry function.
\n- Oversee and unify the GTM functions across enterprise and SMB, ensuring all teams are operating with consistency, clarity and alignment to both vertical and company-wide growth initiatives.
\n- Build and maintain direct relationships with senior executives at key clients, supporting high-impact pursuits and strategic account growth.
\n- Drive revenue growth across verticals by identifying cross-industry opportunities, harmonizing sales practices, and aligning the team on best-in-class client delivery.
\n- Set sales standards and work with GMs and sales leaders on how to build and scale high-performing GTM teams across multiple client segments.
\n- Own quarterly planning for Industries, including revenue targets, headcount strategy, sales role allocation, and account segmentation.
\n- Partner with cross-functional leadership to ensure integrated support and alignment across GTM and operational initiatives.
\n- Lead performance visibility and forecasting across all teams, tracking pipeline health, conversion rates, client satisfaction, and productivity at every level.
\n- Lead operational reviews with GMs and GTM teams to assess deal progress, pipeline velocity, and client growth strategies.
\n- Support GMs and frontline managers in hiring, onboarding, coaching, and developing talent.
\n- Provide guidance and mentorship to GTM leaders and team members on pipeline management, feedback, and performance development when needed.
\n- Partner closely with a team of high-level and consultative practitioners within each industry who drive sales via consulting and solutioning, that blows the minds of clients and makes those clients want to work with us based on the quality of our consulting and solutions delivered to them.
\n- Support the hiring and development of a team of hunters and farmers per Industry vertical. Know how to identify and hire for each.
\n
\nIn the first week, expect to:
\n\n- Onboard and integrate into Toptal.
\n- Learn Toptal’s model, our value proposition, and our story.
\n- Meet key stakeholders and begin relationship building with the leadership teams.
\n
\nIn the first month, expect to:
\n\n- Assess the health and maturity of each vertical and GTM function.
\n- Review and calibrate existing GTM plans, vertical strategies, and performance data across teams.
\n- Begin regular alignment cadences with GMs and sales leadership to review key metrics and expectations.
\n- Establish a strategic plan to drive cross-vertical collaboration and capability sharing.
\n
\nIn the first three months, expect to:
\n\n- Operationalize a scalable framework for GM and GTM performance visibility and business reporting.
\n- Help GMs and GTM teams close key deals and open new enterprise doors, leveraging your industry relationships.
\n- Implement mechanisms to drive alignment, share best practices, and accelerate new logo acquisition and account expansion across industries and other areas.
\n- Partner with Leadership to support the hiring of multiple Industry GMs and ensure their teams are structured optimally to drive and scale revenue.
\n
\nIn the first six months, expect to:
\n\n- Lead the execution of established revenue targets across all verticals, ensuring teams are consistently closing high-value, multi-phase enterprise deals.
\n- Support GMs and GTM leaders in advancing late-stage opportunities and securing wins with top-tier enterprise clients.
\n- Identify and remove bottlenecks in the sales cycle to improve velocity, conversion rates, and average deal size across verticals.
\n- Partner with cross-functional teams to ensure proposals, pricing, legal, and delivery processes are tightly aligned and optimized for enterprise-scale engagements.
\n- Continue to refine and scale repeatable deal execution practices across verticals, sharing best practices and success patterns across teams.
\n- Ensure each vertical is consistently expanding client footprint through upsells, cross-sells, and renewal strategies in active accounts.
\n
\nIn the first year, expect to:
\n\n- Partner with Leadership to ensure the full team of GMs are in place.
\n- Foster a high-performing, collaborative Industries and GTM leadership ecosystem that consistently exceeds revenue goals.
\n- Deliver results that surpass annual revenue targets across all industry verticals through sustained new logo acquisition and strategic account growth.
\n- Partner with the Executive Team to shape and execute the next phase of go-to-market strategy, including potential expansion into new verticals or solution areas.
\n- Institutionalize long-term strategic account planning across verticals to improve client retention, lifetime value, and revenue predictability.
\n- Serve as a visible leader within Toptal, setting the standard for execution, accountability, and client-centricity.
\n- Establish Toptal as the enterprise partner of choice across verticals backed by a world-class GTM organization and deep industry leadership.
\n
\nQualifications and Job Requirements:
\n\n- Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
\n- 15+ years of enterprise B2B leadership experience, including 10+ years in executive roles with full P&L ownership across multiple verticals and sales organizations.
\n- Proven track record managing large, complex portfolios and driving substantial revenue growth and profitability.
\n- Demonstrated success scaling multi-industry go-to-market teams with direct oversight of complex commercial operations.
\n- Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
\n- Experience leading large, distributed sales teams within high-growth technology or professional services environments.
\n- Deep expertise in enterprise sales methodology and leading consultative, multi-phase sales pursuits.
\n- Proven ability to manage extensive client portfolios and accelerate revenue growth across multiple verticals.
\n- Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
\n- Exceptional communicator and storyteller with executive presence.
\n- Ability to influence and collaborate across functions including Sales, Marketing, Finance, Delivery, and Product.
\n- Strong track record of coaching and developing sales leaders and team members across all levels.
\n- Willingness to travel to meet with clients, team members, and stakeholders.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\nEssential Job Functions
\n\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\nUS FLSA Classification: Full-Time/Exempt
\n
\nFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
","descriptionBodyPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nAs the President of Industries, you will lead and oversee Toptal’s Industries function, working closely with our Heads of Industries, VP of SMB, and industry-related GMs for each vertical. The Industries team is responsible for go-to-market (GTM) strategy per industry, as well as for being the key driver of revenue for all service lines at Toptal. You will be responsible for driving strategic growth across verticals, ensuring alignment, scalability, and performance throughout the Industries function. This role is central to Toptal’s continued market leadership and growth, requiring a blend of strategic vision, operational excellence, and hands-on leadership. You will need to drive revenue and sales, this will be the absolutely most important part of your job. You will do this through working with our hunters to hunt and our farmers to build prosperous farms. Knowing who should be a hunter. vs. farmer and how to drive each is key. Knowing how to align the team with the relevant service lines is also key.\nA huge portion of your role will be constructing, managing, and scaling a world-class accounts management process. This is the most important capability for driving revenue and sales within our company and it will be at least 50% of your focus. This will be coupled with ensuring that your Industry function is doing exceptional consulting and solutioning with all clients, all of the time. Threading the needle here with the service lines will be key to running a successful accounts management process.\nYou will collaborate closely with the Executive team to define priorities, unlock new market opportunities, and build trusted relationships with leaders at our top strategic clients.\nThis is a remote position, though you will be expected to meet with your team monthly to drive sales and strategy. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nPartner closely with the team of GMs responsible for Toptal’s key industry verticals.\nAlign and manage the industry verticals with the service verticals to ensure strategy and delivery are fully aligned with the Industry function.\nOversee and unify the GTM functions across enterprise and SMB, ensuring all teams are operating with consistency, clarity and alignment to both vertical and company-wide growth initiatives.\nBuild and maintain direct relationships with senior executives at key clients, supporting high-impact pursuits and strategic account growth.\nDrive revenue growth across verticals by identifying cross-industry opportunities, harmonizing sales practices, and aligning the team on best-in-class client delivery.\nSet sales standards and work with GMs and sales leaders on how to build and scale high-performing GTM teams across multiple client segments.\nOwn quarterly planning for Industries, including revenue targets, headcount strategy, sales role allocation, and account segmentation.\nPartner with cross-functional leadership to ensure integrated support and alignment across GTM and operational initiatives.\nLead performance visibility and forecasting across all teams, tracking pipeline health, conversion rates, client satisfaction, and productivity at every level.\nLead operational reviews with GMs and GTM teams to assess deal progress, pipeline velocity, and client growth strategies.\nSupport GMs and frontline managers in hiring, onboarding, coaching, and developing talent.\nProvide guidance and mentorship to GTM leaders and team members on pipeline management, feedback, and performance development when needed.\nPartner closely with a team of high-level and consultative practitioners within each industry who drive sales via consulting and solutioning, that blows the minds of clients and makes those clients want to work with us based on the quality of our consulting and solutions delivered to them.\nSupport the hiring and development of a team of hunters and farmers per Industry vertical. Know how to identify and hire for each.\nIn the first week, expect to:\nOnboard and integrate into Toptal.\nLearn Toptal’s model, our value proposition, and our story.\nMeet key stakeholders and begin relationship building with the leadership teams.\nIn the first month, expect to:\nAssess the health and maturity of each vertical and GTM function.\nReview and calibrate existing GTM plans, vertical strategies, and performance data across teams.\nBegin regular alignment cadences with GMs and sales leadership to review key metrics and expectations.\nEstablish a strategic plan to drive cross-vertical collaboration and capability sharing.\nIn the first three months, expect to:\nOperationalize a scalable framework for GM and GTM performance visibility and business reporting.\nHelp GMs and GTM teams close key deals and open new enterprise doors, leveraging your industry relationships.\nImplement mechanisms to drive alignment, share best practices, and accelerate new logo acquisition and account expansion across industries and other areas.\nPartner with Leadership to support the hiring of multiple Industry GMs and ensure their teams are structured optimally to drive and scale revenue.\nIn the first six months, expect to:\nLead the execution of established revenue targets across all verticals, ensuring teams are consistently closing high-value, multi-phase enterprise deals.\nSupport GMs and GTM leaders in advancing late-stage opportunities and securing wins with top-tier enterprise clients.\nIdentify and remove bottlenecks in the sales cycle to improve velocity, conversion rates, and average deal size across verticals.\nPartner with cross-functional teams to ensure proposals, pricing, legal, and delivery processes are tightly aligned and optimized for enterprise-scale engagements.\nContinue to refine and scale repeatable deal execution practices across verticals, sharing best practices and success patterns across teams.\nEnsure each vertical is consistently expanding client footprint through upsells, cross-sells, and renewal strategies in active accounts.\nIn the first year, expect to:\nPartner with Leadership to ensure the full team of GMs are in place.\nFoster a high-performing, collaborative Industries and GTM leadership ecosystem that consistently exceeds revenue goals.\nDeliver results that surpass annual revenue targets across all industry verticals through sustained new logo acquisition and strategic account growth.\nPartner with the Executive Team to shape and execute the next phase of go-to-market strategy, including potential expansion into new verticals or solution areas.\nInstitutionalize long-term strategic account planning across verticals to improve client retention, lifetime value, and revenue predictability.\nServe as a visible leader within Toptal, setting the standard for execution, accountability, and client-centricity.\nEstablish Toptal as the enterprise partner of choice across verticals backed by a world-class GTM organization and deep industry leadership.\nQualifications and Job Requirements:\nBachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.\n15+ years of enterprise B2B leadership experience, including 10+ years in executive roles with full P&L ownership across multiple verticals and sales organizations.\nProven track record managing large, complex portfolios and driving substantial revenue growth and profitability.\nDemonstrated success scaling multi-industry go-to-market teams with direct oversight of complex commercial operations.\nManagement consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.\nExperience leading large, distributed sales teams within high-growth technology or professional services environments.\nDeep expertise in enterprise sales methodology and leading consultative, multi-phase sales pursuits.\nProven ability to manage extensive client portfolios and accelerate revenue growth across multiple verticals.\nExcellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.\nExceptional communicator and storyteller with executive presence.\nAbility to influence and collaborate across functions including Sales, Marketing, Finance, Delivery, and Product.\nStrong track record of coaching and developing sales leaders and team members across all levels.\nWillingness to travel to meet with clients, team members, and stakeholders.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\nEssential Job Functions\nRegularly and reliably attend scheduled virtual team meetings on camera.\nWork independently with minimal supervision.\nUse all required digital collaboration tools.\nPrioritize and self-manage workflows and deadlines.\nUS FLSA Classification: Full-Time/Exempt\n \nFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.\n","hostedUrl":"https://jobs.lever.co/toptal/4a745ace-c848-47f6-a89d-3f95ffd4dcc4","applyUrl":"https://jobs.lever.co/toptal/4a745ace-c848-47f6-a89d-3f95ffd4dcc4/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Engineering","location":"Anywhere in Europe and South America","team":"ATS","allLocations":["Anywhere in Europe and South America"]},"createdAt":1778102056725,"descriptionPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nRuby on Rails powers our internal products and tools, and we’re always looking for smart Ruby developers to help us reach the next level.\nWe’re looking for a Senior Back-end Engineer to join Toptal and work on a new product within our Core Team. You’ll be part of a small, high-velocity team building an AI-powered platform.\nThis is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nWrite elegant, efficient, and testable Ruby (and/or TypeScript) code that is easy to maintain and debug.\nCover code with tests and perform manual testing of features, while reviewing the work of colleagues.\nWork on the infrastructure part of the project, collaborating with Infrastructure Engineers.\nAs a true teammate, continuously improve the team’s processes, brainstorm ideas, communicate statuses, and progress.\nMentor team members, provide feedback, and continuously improve as a professional.\nLearn new concepts and technologies.\nDesign, develop, document, analyze, create, test, or modify computer or cloud-based systems or programs.\nIn the first week, expect to:\nJoin our team, where you will be introduced to Toptal’s practices and processes.\nStart participating in company-wide training sessions.\nSet up your local environment and get familiar with our tech stack.\nCreate your first pull request.\nIn the first month, expect to:\nFamiliarize yourself with the team’s business domain.\nContribute to our product development.\nDevelop a deeper understanding of our technologies, processes, and product pipeline.\nIn the first three months, expect to:\nActively supply software planning, development, and maintenance.\nSuggest and implement improvements to Toptal’s processes and codebase, while exercising discretion and independent judgment.\nIn the first six months, expect to:\nLead technical initiatives in our team.\nDrive improvements to the codebase and processes.\nIn the first year, expect to:\nHave a detailed understanding of Toptal’s technical stack, collaboration rituals, processes, and performance.\nMentor Toptal’s new team members.\nQualifications and Job Requirements:\n5+ years of web development experience with Ruby/Rails.\n5+ years of experience with SQL databases.\nStrong knowledge of object-oriented programming, automated software testing, development, and testing essential methodologies.\nKnowledge of GraphQL and Kafka is preferred but not required.\nKnowledge of JavaScript/TypeScript, Node.js, and React is a plus.\nAbility to consider multiple quality dimensions like user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.\nBe genuinely interested in technology and love to try new things.\nTackle complex problems by considering multiple solutions, weighing them, and deciding on the best course of action.\nMust have outstanding written and verbal communication skills.\nThrive on providing and receiving transparent but always constructive feedback.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n","description":"\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
Ruby on Rails powers our internal products and tools, and we’re always looking for smart Ruby developers to help us reach the next level.
\n
We’re looking for a Senior Back-end Engineer to join Toptal and work on a new product within our Core Team. You’ll be part of a small, high-velocity team building an AI-powered platform.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Write elegant, efficient, and testable Ruby (and/or TypeScript) code that is easy to maintain and debug.
\n- Cover code with tests and perform manual testing of features, while reviewing the work of colleagues.
\n- Work on the infrastructure part of the project, collaborating with Infrastructure Engineers.
\n- As a true teammate, continuously improve the team’s processes, brainstorm ideas, communicate statuses, and progress.
\n- Mentor team members, provide feedback, and continuously improve as a professional.
\n- Learn new concepts and technologies.
\n- Design, develop, document, analyze, create, test, or modify computer or cloud-based systems or programs.
\n
\n
In the first week, expect to:
\n
\n- Join our team, where you will be introduced to Toptal’s practices and processes.
\n- Start participating in company-wide training sessions.
\n- Set up your local environment and get familiar with our tech stack.
\n- Create your first pull request.
\n
\n
In the first month, expect to:
\n
\n- Familiarize yourself with the team’s business domain.
\n- Contribute to our product development.
\n- Develop a deeper understanding of our technologies, processes, and product pipeline.
\n
\n
In the first three months, expect to:
\n
\n- Actively supply software planning, development, and maintenance.
\n- Suggest and implement improvements to Toptal’s processes and codebase, while exercising discretion and independent judgment.
\n
\n
In the first six months, expect to:
\n
\n- Lead technical initiatives in our team.
\n- Drive improvements to the codebase and processes.
\n
\n
In the first year, expect to:
\n
\n- Have a detailed understanding of Toptal’s technical stack, collaboration rituals, processes, and performance.
\n- Mentor Toptal’s new team members.
\n
\n
Qualifications and Job Requirements:
\n
\n- 5+ years of web development experience with Ruby/Rails.
\n- 5+ years of experience with SQL databases.
\n- Strong knowledge of object-oriented programming, automated software testing, development, and testing essential methodologies.
\n- Knowledge of GraphQL and Kafka is preferred but not required.
\n- Knowledge of JavaScript/TypeScript, Node.js, and React is a plus.
\n- Ability to consider multiple quality dimensions like user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.
\n- Be genuinely interested in technology and love to try new things.
\n- Tackle complex problems by considering multiple solutions, weighing them, and deciding on the best course of action.
\n- Must have outstanding written and verbal communication skills.
\n- Thrive on providing and receiving transparent but always constructive feedback.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
Ruby on Rails powers our internal products and tools, and we’re always looking for smart Ruby developers to help us reach the next level.
\n
We’re looking for a Senior Back-end Engineer to join Toptal and work on a new product within our Core Team. You’ll be part of a small, high-velocity team building an AI-powered platform.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Write elegant, efficient, and testable Ruby (and/or TypeScript) code that is easy to maintain and debug.
\n- Cover code with tests and perform manual testing of features, while reviewing the work of colleagues.
\n- Work on the infrastructure part of the project, collaborating with Infrastructure Engineers.
\n- As a true teammate, continuously improve the team’s processes, brainstorm ideas, communicate statuses, and progress.
\n- Mentor team members, provide feedback, and continuously improve as a professional.
\n- Learn new concepts and technologies.
\n- Design, develop, document, analyze, create, test, or modify computer or cloud-based systems or programs.
\n
\n
In the first week, expect to:
\n
\n- Join our team, where you will be introduced to Toptal’s practices and processes.
\n- Start participating in company-wide training sessions.
\n- Set up your local environment and get familiar with our tech stack.
\n- Create your first pull request.
\n
\n
In the first month, expect to:
\n
\n- Familiarize yourself with the team’s business domain.
\n- Contribute to our product development.
\n- Develop a deeper understanding of our technologies, processes, and product pipeline.
\n
\n
In the first three months, expect to:
\n
\n- Actively supply software planning, development, and maintenance.
\n- Suggest and implement improvements to Toptal’s processes and codebase, while exercising discretion and independent judgment.
\n
\n
In the first six months, expect to:
\n
\n- Lead technical initiatives in our team.
\n- Drive improvements to the codebase and processes.
\n
\n
In the first year, expect to:
\n
\n- Have a detailed understanding of Toptal’s technical stack, collaboration rituals, processes, and performance.
\n- Mentor Toptal’s new team members.
\n
\n
Qualifications and Job Requirements:
\n
\n- 5+ years of web development experience with Ruby/Rails.
\n- 5+ years of experience with SQL databases.
\n- Strong knowledge of object-oriented programming, automated software testing, development, and testing essential methodologies.
\n- Knowledge of GraphQL and Kafka is preferred but not required.
\n- Knowledge of JavaScript/TypeScript, Node.js, and React is a plus.
\n- Ability to consider multiple quality dimensions like user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.
\n- Be genuinely interested in technology and love to try new things.
\n- Tackle complex problems by considering multiple solutions, weighing them, and deciding on the best course of action.
\n- Must have outstanding written and verbal communication skills.
\n- Thrive on providing and receiving transparent but always constructive feedback.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
Ruby on Rails powers a lot of our infrastructure, and we’re always looking for smart Ruby developers to help us reach the next level!
\n
As a member of our Engineering team at Toptal, you will help with the introduction and adoption of new technologies, as defined by our architects. We research, implement, test, and help other teams integrate new tools. Most of our work is in Ruby, but we are not limited to it; we also work with Kafka, and we are into Docker, Kubernetes, and others.
\n
We are a product team delivering value to the end-users, working closely with the business. You will have the opportunity to develop new features and improve the quality of the existing codebase. We develop and maintain features used by our staff members as well as by our clients. We own several services using technology like GraphQL, Kafka, ML models, and OpenAI.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Write elegant, efficient, and testable Ruby code that is easy to maintain and debug.
\n- Cover code with tests and perform manual testing of features, while reviewing the work of colleagues.
\n- Work on the infrastructure part of the project, collaborating with Infrastructure Engineers.
\n- As a true teammate, continuously improve the team’s processes, brainstorm ideas, communicate statuses, and progress.
\n- Mentor team members, provide feedback, and continuously improve as a professional.
\n- Learn new concepts and technologies.
\n- Design, develop, document, analyze, create, test or modify computer or cloud based systems or programs.
\n
\n
In the first week, expect to:
\n
\n- Join our team, where you will be introduced to Toptal’s practices and processes.
\n- Start participating in company-wide training sessions.
\n- Set up your local environment and get familiar with our tech stack.
\n- Create your first pull request.
\n
\n
In the first month, expect to:
\n
\n- Familiarize yourself with the team’s business domain.
\n- Contribute to our product development.
\n- Develop a deeper understanding of our technologies, processes, and product pipeline.
\n
\n
In the first three months, expect to:
\n
\n- Actively supply software planning, development, and maintenance.
\n- Suggest and implement improvements to Toptal’s processes and codebase, while exercising discretion and independent judgment.
\n
\n
In the first six months, expect to:
\n
\n- Lead technical initiatives in our team.
\n- Drive improvements to the codebase and processes.
\n
\n
In the first year, expect to:
\n
\n- Have a detailed understanding of Toptal’s technical stack, collaboration rituals, processes, and performance.
\n- Mentor Toptal’s new team members.
\n
\n
Qualifications and Job Requirements:
\n
\n- 5+ years of web development experience with Ruby/Rails.
\n- 5 years of experience with SQL databases.
\n- Strong knowledge of object-oriented programming, automated software testing, development, and testing essential methodologies.
\n- Knowledge of GraphQL and Kafka is preferred but not required.
\n- Ability to consider multiple quality dimensions like user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.
\n- Be genuinely interested in technology and love to try new things.
\n- Tackle complex problems by considering multiple solutions, weighing them, and deciding on the best course of action.
\n- Must have outstanding written and verbal communication skills.
\n- Thrive on providing and receiving transparent but always constructive feedback.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
Ruby on Rails powers a lot of our infrastructure, and we’re always looking for smart Ruby developers to help us reach the next level!
\n
As a member of our Engineering team at Toptal, you will help with the introduction and adoption of new technologies, as defined by our architects. We research, implement, test, and help other teams integrate new tools. Most of our work is in Ruby, but we are not limited to it; we also work with Kafka, and we are into Docker, Kubernetes, and others.
\n
We are a product team delivering value to the end-users, working closely with the business. You will have the opportunity to develop new features and improve the quality of the existing codebase. We develop and maintain features used by our staff members as well as by our clients. We own several services using technology like GraphQL, Kafka, ML models, and OpenAI.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Write elegant, efficient, and testable Ruby code that is easy to maintain and debug.
\n- Cover code with tests and perform manual testing of features, while reviewing the work of colleagues.
\n- Work on the infrastructure part of the project, collaborating with Infrastructure Engineers.
\n- As a true teammate, continuously improve the team’s processes, brainstorm ideas, communicate statuses, and progress.
\n- Mentor team members, provide feedback, and continuously improve as a professional.
\n- Learn new concepts and technologies.
\n- Design, develop, document, analyze, create, test or modify computer or cloud based systems or programs.
\n
\n
In the first week, expect to:
\n
\n- Join our team, where you will be introduced to Toptal’s practices and processes.
\n- Start participating in company-wide training sessions.
\n- Set up your local environment and get familiar with our tech stack.
\n- Create your first pull request.
\n
\n
In the first month, expect to:
\n
\n- Familiarize yourself with the team’s business domain.
\n- Contribute to our product development.
\n- Develop a deeper understanding of our technologies, processes, and product pipeline.
\n
\n
In the first three months, expect to:
\n
\n- Actively supply software planning, development, and maintenance.
\n- Suggest and implement improvements to Toptal’s processes and codebase, while exercising discretion and independent judgment.
\n
\n
In the first six months, expect to:
\n
\n- Lead technical initiatives in our team.
\n- Drive improvements to the codebase and processes.
\n
\n
In the first year, expect to:
\n
\n- Have a detailed understanding of Toptal’s technical stack, collaboration rituals, processes, and performance.
\n- Mentor Toptal’s new team members.
\n
\n
Qualifications and Job Requirements:
\n
\n- 5+ years of web development experience with Ruby/Rails.
\n- 5 years of experience with SQL databases.
\n- Strong knowledge of object-oriented programming, automated software testing, development, and testing essential methodologies.
\n- Knowledge of GraphQL and Kafka is preferred but not required.
\n- Ability to consider multiple quality dimensions like user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.
\n- Be genuinely interested in technology and love to try new things.
\n- Tackle complex problems by considering multiple solutions, weighing them, and deciding on the best course of action.
\n- Must have outstanding written and verbal communication skills.
\n- Thrive on providing and receiving transparent but always constructive feedback.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
Job Summary
\n
We are looking for a Senior Backend Engineer to contribute to our vision and development of Agentic AI tooling and platforms through technical leadership and proactive thinking. Our product is an orchestration platform that enables developers to spin up isolated, AI-powered development sessions that autonomously work on tasks - from Jira tickets to GitHub issues. The team operates without a dedicated product manager; you will be expected to identify problems worth solving, define requirements, and own features from problem statement to production deployment.
\n
Our technical stack spans Rust for CLI tools and API server, React 19 with TypeScript for our frontend, and Kubernetes with Helm on Google Cloud for infrastructure. You will work across this entire stack, leveraging the agentic tooling we build ourselves to contribute effectively beyond your primary domain. Your specialization in backend development - API design, async web frameworks, authentication, databases, and service architecture - will make you the team’s anchor for the API server and backend systems, but you will regularly touch frontend code and infrastructure as the work demands.
\n
The team operates in a startup fashion with a heavy focus on experimentation and prototyping solutions first and evaluating what works in practice rather than heavy upfront requirements given how quickly the agentic space moves.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Make decisions based on multiple quality dimensions like user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.
\n- Implement quality gates and improve agentic-driven processes and workflows.
\n- Collaborate on novel ideas to improve the team processes.
\n- Lead initiatives and own subproducts and feature development from problem statement and specification to production deployment.
\n- Care for and monitor the quality of our product.
\n- Raise awareness of technical issues.
\n- Develop a clear understanding of business value and collaborate with stakeholders by analyzing features and suggesting alternatives.
\n- Assist our platform and tooling’s users with their issues and resolve bugs they may experience.
\n- Proactively identify technical debt and product areas that require attention or improvements and suggest improvements in our technology stack.
\n- Mentor fellow teammates.
\n- Bring up difficult and/or systemic challenges and impediments to the attention of your manager.
\n
\n
Qualifications and Job Requirements:
\n
\n- Solid 8+ years of software development experience, of which:
\n- 5+ years with systems-level or backend technologies such as Rust, Go, NodeJS, Python, Ruby, or Java.
\n- Experience with async web frameworks (Axum, Actix, Warp, Tokio ecosystem, or equivalent in other languages) is required.
\n- Experience with databases (PostgreSQL preferred) and caching layers (Redis) is required.
\n- Experience with authentication/authorization systems (OAuth 2.0, JWT, OIDC) is required.
\n- Experience with WebSocket or real-time communication protocols is required.
\n- Experience with cloud platforms (GCP preferred, AWS/Azure acceptable) is a plus.
\n- Experience with frontend technologies such as React is a plus.
\n- Have adopted agentic development tool & practices for routine work and personal automation projects, such as Claude Code, Codex, Gemini-cli, OpenCode, pi-agent or others.
\n- Strong knowledge of functional and object-oriented programming, automated software testing, development, and testing essential methodologies.
\n- Ability to consider multiple quality dimensions like risk assessment, user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.
\n- Outstanding written and verbal communication skills.
\n- Thriving in autonomy in every aspect of daily work - be able to unblock yourself by finding the right people or help.
\n- Being a team player by avoiding solo performances and unblocking your peers.
\n- Caring for quality through impactful tests, process change proposals, and raising awareness of issues, be they product or technical.
\n- Caring for architecture - applying best practices, using software design patterns, and bringing ideas for improvements.
\n- Comfortable operating with high autonomy — you identify what needs building, not just how to build it.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
Job Summary
\n
We are looking for a Senior Backend Engineer to contribute to our vision and development of Agentic AI tooling and platforms through technical leadership and proactive thinking. Our product is an orchestration platform that enables developers to spin up isolated, AI-powered development sessions that autonomously work on tasks - from Jira tickets to GitHub issues. The team operates without a dedicated product manager; you will be expected to identify problems worth solving, define requirements, and own features from problem statement to production deployment.
\n
Our technical stack spans Rust for CLI tools and API server, React 19 with TypeScript for our frontend, and Kubernetes with Helm on Google Cloud for infrastructure. You will work across this entire stack, leveraging the agentic tooling we build ourselves to contribute effectively beyond your primary domain. Your specialization in backend development - API design, async web frameworks, authentication, databases, and service architecture - will make you the team’s anchor for the API server and backend systems, but you will regularly touch frontend code and infrastructure as the work demands.
\n
The team operates in a startup fashion with a heavy focus on experimentation and prototyping solutions first and evaluating what works in practice rather than heavy upfront requirements given how quickly the agentic space moves.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Make decisions based on multiple quality dimensions like user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.
\n- Implement quality gates and improve agentic-driven processes and workflows.
\n- Collaborate on novel ideas to improve the team processes.
\n- Lead initiatives and own subproducts and feature development from problem statement and specification to production deployment.
\n- Care for and monitor the quality of our product.
\n- Raise awareness of technical issues.
\n- Develop a clear understanding of business value and collaborate with stakeholders by analyzing features and suggesting alternatives.
\n- Assist our platform and tooling’s users with their issues and resolve bugs they may experience.
\n- Proactively identify technical debt and product areas that require attention or improvements and suggest improvements in our technology stack.
\n- Mentor fellow teammates.
\n- Bring up difficult and/or systemic challenges and impediments to the attention of your manager.
\n
\n
Qualifications and Job Requirements:
\n
\n- Solid 8+ years of software development experience, of which:
\n- 5+ years with systems-level or backend technologies such as Rust, Go, NodeJS, Python, Ruby, or Java.
\n- Experience with async web frameworks (Axum, Actix, Warp, Tokio ecosystem, or equivalent in other languages) is required.
\n- Experience with databases (PostgreSQL preferred) and caching layers (Redis) is required.
\n- Experience with authentication/authorization systems (OAuth 2.0, JWT, OIDC) is required.
\n- Experience with WebSocket or real-time communication protocols is required.
\n- Experience with cloud platforms (GCP preferred, AWS/Azure acceptable) is a plus.
\n- Experience with frontend technologies such as React is a plus.
\n- Have adopted agentic development tool & practices for routine work and personal automation projects, such as Claude Code, Codex, Gemini-cli, OpenCode, pi-agent or others.
\n- Strong knowledge of functional and object-oriented programming, automated software testing, development, and testing essential methodologies.
\n- Ability to consider multiple quality dimensions like risk assessment, user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.
\n- Outstanding written and verbal communication skills.
\n- Thriving in autonomy in every aspect of daily work - be able to unblock yourself by finding the right people or help.
\n- Being a team player by avoiding solo performances and unblocking your peers.
\n- Caring for quality through impactful tests, process change proposals, and raising awareness of issues, be they product or technical.
\n- Caring for architecture - applying best practices, using software design patterns, and bringing ideas for improvements.
\n- Comfortable operating with high autonomy — you identify what needs building, not just how to build it.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
About Toptal
\n
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue
and team members based around the globe, Toptal is the
world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
\nJob Summary:
\n
\nOur Product team builds and scales Toptal’s platform and products, working closely with our Operations, Marketing, and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers meaningful impact for both our business and users. Our innovative technology platform enables us to deliver on-demand talent without losing a human touch. The Product team plays a key role in shaping and scaling platform capabilities, including data, automation, and AI-enabled systems that improve how Toptal operates and delivers value. We are seeking a Senior Director of Product Management to lead a highly strategic, cross-cutting product area focused on growth, platform strategy, and portfolio integration. This role is ideal for a customer-centric Product Leader who thrives in ambiguity, enjoys defining strategy where none yet exists, and wants to own problems with real business impact.
\n
\nIn this role, you will guide a team of Product Managers while also personally owning the product and business strategy that connects Toptal’s core platform, new business initiatives, and acquired products into cohesive, scalable offerings. You will serve as a key decision-maker on the Product Management Leadership team, reporting to the SVP of Product Management, and partnering closely with executives across Product, Engineering, Marketing, Operations, and M&A.
\n
\nThis is a remote position. Resumes and communication must be submitted in English.
\n
\nResponsibilities:
\n
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n· Own and evolve the end-to-end product strategy and roadmap for a portfolio of internal and customer-facing products, with an emphasis on growth, platform leverage, and cross-product synergy.
\n· Define how Toptal’s products, tools, marketplaces, and services come together into cohesive customer experiences for both talent and clients.
\n· Translate high-level vision into clear strategic frameworks, roadmaps, and prioritization criteria that teams can execute against.
\n· Identify and validate opportunities for platform capabilities that can be reused across business lines, acquisitions, and partners.
\n· Lead strategy for upsell, cross-sell, and packaging across multiple offerings and customer segments.
\n· Partner closely with Growth Marketing to align experimentation, funnel optimization, and long-term product strategy.
\n· Define segmentation-driven approaches for determining what to offer, when to offer it, and how.
\n· Partner closely with M&A to develop and continuously improve repeatable product integration frameworks that support acquisition strategy and accelerate value creation.
\n· Provide thought leadership and clear communication (written and verbal) to Product, Engineering, and executive stakeholders.
\n· Track progress, assess risks, and communicate tradeoffs, mitigation plans, and outcomes.
\n· Guide prioritization and sequencing of initiatives as the team and portfolio scale.
\n· Lead, coach, and grow a team of Product Managers, helping them do the best work of their careers.
\n· Help shape the Product Management function and culture, including how teams collaborate, plan, and measure success.
\n· Work cross-functionally with Operations, Legal, Marketing, and Engineering to ensure alignment, buy-in, and execution.
\n· Establish objectives and initiatives, recommend team structure, and scale the organization thoughtfully as strategy solidifies.
\n
\nIn the first week, expect to:
\n
\n· Work to get up to speed with how the organization runs, including how our objectives, RACIs, and other operational frameworks work.
\n· Begin learning Toptal’s platform architecture, internal tooling, and current initiatives and capabilities.
\n
\nIn the first month, expect to:
\n
\n· Become acquainted with your product area, the product goals, and those you will partner with.
\n· Work cross-functionally and with Product Managers to refine your product’s strategy, organize and prioritize your high-level roadmap and backlog.
\n· Start collaborating closely with your Product team.
\n
\nIn the first three months, expect to:
\n
\n· Have a very strong understanding of how the Product Management function and all related external functions are working together.
\n· Take full ownership of the technology products domain, its strategy, and roadmap.
\n· Garner the trust of your peers and the individuals with whom you’re working most closely.
\n
\nIn the first six months, expect to:
\n
\n· Exemplify the ability to inspire and mentor the teams you’re working with.
\n· Uplevel the team’s ability to brainstorm, collaborate, and execute materially.
\n· Have chartered a clear path for scaling the team and the impact the Product organization can deliver.
\n
\nIn the first year, expect to:
\n
\n· Deliver on your roadmap priorities and promises.
\n· Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.
\n· Work cross-functionally to scale your team to meet the growing needs of our business and our users.
\n
\nQualifications and Job Requirements:
\n
\n· Bachelor’s degree is required, preferably in a technical discipline (Computer Science, Information Systems, Mathematics, or Economics).
\n· At least 10 years of proven software Product Management experience.
\n· At least 3 years of experience leading other Product Managers.
\n· Prior experience working as a Software Engineer is a strong plus.
\n· Experience leading AI-enabled products, with a focus on delivering measurable business outcomes.
\n· Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.
\n· Ability to creatively craft solutions through data and a user-centric approach.
\n· Be meticulous and have a high bar for quality when writing user stories, brainstorming technical approaches, and testing a feature before it is released.
\n· Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.
\n· Outstanding written and verbal communication skills.
\n· Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.
\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
","id":"cd21383c-a8d8-4a41-9b68-1f7e8cb9e0a7","lists":[],"text":"Senior Director of Product, Growth","country":"CA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"About Toptal
\n
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue
and team members based around the globe, Toptal is the
world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
\nJob Summary:
\n
\nOur Product team builds and scales Toptal’s platform and products, working closely with our Operations, Marketing, and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers meaningful impact for both our business and users. Our innovative technology platform enables us to deliver on-demand talent without losing a human touch. The Product team plays a key role in shaping and scaling platform capabilities, including data, automation, and AI-enabled systems that improve how Toptal operates and delivers value. We are seeking a Senior Director of Product Management to lead a highly strategic, cross-cutting product area focused on growth, platform strategy, and portfolio integration. This role is ideal for a customer-centric Product Leader who thrives in ambiguity, enjoys defining strategy where none yet exists, and wants to own problems with real business impact.
\n
\nIn this role, you will guide a team of Product Managers while also personally owning the product and business strategy that connects Toptal’s core platform, new business initiatives, and acquired products into cohesive, scalable offerings. You will serve as a key decision-maker on the Product Management Leadership team, reporting to the SVP of Product Management, and partnering closely with executives across Product, Engineering, Marketing, Operations, and M&A.
\n
\nThis is a remote position. Resumes and communication must be submitted in English.
\n
\nResponsibilities:
\n
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n· Own and evolve the end-to-end product strategy and roadmap for a portfolio of internal and customer-facing products, with an emphasis on growth, platform leverage, and cross-product synergy.
\n· Define how Toptal’s products, tools, marketplaces, and services come together into cohesive customer experiences for both talent and clients.
\n· Translate high-level vision into clear strategic frameworks, roadmaps, and prioritization criteria that teams can execute against.
\n· Identify and validate opportunities for platform capabilities that can be reused across business lines, acquisitions, and partners.
\n· Lead strategy for upsell, cross-sell, and packaging across multiple offerings and customer segments.
\n· Partner closely with Growth Marketing to align experimentation, funnel optimization, and long-term product strategy.
\n· Define segmentation-driven approaches for determining what to offer, when to offer it, and how.
\n· Partner closely with M&A to develop and continuously improve repeatable product integration frameworks that support acquisition strategy and accelerate value creation.
\n· Provide thought leadership and clear communication (written and verbal) to Product, Engineering, and executive stakeholders.
\n· Track progress, assess risks, and communicate tradeoffs, mitigation plans, and outcomes.
\n· Guide prioritization and sequencing of initiatives as the team and portfolio scale.
\n· Lead, coach, and grow a team of Product Managers, helping them do the best work of their careers.
\n· Help shape the Product Management function and culture, including how teams collaborate, plan, and measure success.
\n· Work cross-functionally with Operations, Legal, Marketing, and Engineering to ensure alignment, buy-in, and execution.
\n· Establish objectives and initiatives, recommend team structure, and scale the organization thoughtfully as strategy solidifies.
\n
\nIn the first week, expect to:
\n
\n· Work to get up to speed with how the organization runs, including how our objectives, RACIs, and other operational frameworks work.
\n· Begin learning Toptal’s platform architecture, internal tooling, and current initiatives and capabilities.
\n
\nIn the first month, expect to:
\n
\n· Become acquainted with your product area, the product goals, and those you will partner with.
\n· Work cross-functionally and with Product Managers to refine your product’s strategy, organize and prioritize your high-level roadmap and backlog.
\n· Start collaborating closely with your Product team.
\n
\nIn the first three months, expect to:
\n
\n· Have a very strong understanding of how the Product Management function and all related external functions are working together.
\n· Take full ownership of the technology products domain, its strategy, and roadmap.
\n· Garner the trust of your peers and the individuals with whom you’re working most closely.
\n
\nIn the first six months, expect to:
\n
\n· Exemplify the ability to inspire and mentor the teams you’re working with.
\n· Uplevel the team’s ability to brainstorm, collaborate, and execute materially.
\n· Have chartered a clear path for scaling the team and the impact the Product organization can deliver.
\n
\nIn the first year, expect to:
\n
\n· Deliver on your roadmap priorities and promises.
\n· Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.
\n· Work cross-functionally to scale your team to meet the growing needs of our business and our users.
\n
\nQualifications and Job Requirements:
\n
\n· Bachelor’s degree is required, preferably in a technical discipline (Computer Science, Information Systems, Mathematics, or Economics).
\n· At least 10 years of proven software Product Management experience.
\n· At least 3 years of experience leading other Product Managers.
\n· Prior experience working as a Software Engineer is a strong plus.
\n· Experience leading AI-enabled products, with a focus on delivering measurable business outcomes.
\n· Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.
\n· Ability to creatively craft solutions through data and a user-centric approach.
\n· Be meticulous and have a high bar for quality when writing user stories, brainstorming technical approaches, and testing a feature before it is released.
\n· Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.
\n· Outstanding written and verbal communication skills.
\n· Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.
\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
","descriptionBodyPlain":"About Toptal\n \nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\n \nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\n \nJob Summary:\n \nOur Product team builds and scales Toptal’s platform and products, working closely with our Operations, Marketing, and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers meaningful impact for both our business and users. Our innovative technology platform enables us to deliver on-demand talent without losing a human touch. The Product team plays a key role in shaping and scaling platform capabilities, including data, automation, and AI-enabled systems that improve how Toptal operates and delivers value. We are seeking a Senior Director of Product Management to lead a highly strategic, cross-cutting product area focused on growth, platform strategy, and portfolio integration. This role is ideal for a customer-centric Product Leader who thrives in ambiguity, enjoys defining strategy where none yet exists, and wants to own problems with real business impact.\n \nIn this role, you will guide a team of Product Managers while also personally owning the product and business strategy that connects Toptal’s core platform, new business initiatives, and acquired products into cohesive, scalable offerings. You will serve as a key decision-maker on the Product Management Leadership team, reporting to the SVP of Product Management, and partnering closely with executives across Product, Engineering, Marketing, Operations, and M&A.\n \nThis is a remote position. Resumes and communication must be submitted in English.\n \nResponsibilities:\n \nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\n \n· Own and evolve the end-to-end product strategy and roadmap for a portfolio of internal and customer-facing products, with an emphasis on growth, platform leverage, and cross-product synergy.\n· Define how Toptal’s products, tools, marketplaces, and services come together into cohesive customer experiences for both talent and clients.\n· Translate high-level vision into clear strategic frameworks, roadmaps, and prioritization criteria that teams can execute against.\n· Identify and validate opportunities for platform capabilities that can be reused across business lines, acquisitions, and partners.\n· Lead strategy for upsell, cross-sell, and packaging across multiple offerings and customer segments.\n· Partner closely with Growth Marketing to align experimentation, funnel optimization, and long-term product strategy.\n· Define segmentation-driven approaches for determining what to offer, when to offer it, and how.\n· Partner closely with M&A to develop and continuously improve repeatable product integration frameworks that support acquisition strategy and accelerate value creation.\n· Provide thought leadership and clear communication (written and verbal) to Product, Engineering, and executive stakeholders.\n· Track progress, assess risks, and communicate tradeoffs, mitigation plans, and outcomes.\n· Guide prioritization and sequencing of initiatives as the team and portfolio scale.\n· Lead, coach, and grow a team of Product Managers, helping them do the best work of their careers.\n· Help shape the Product Management function and culture, including how teams collaborate, plan, and measure success.\n· Work cross-functionally with Operations, Legal, Marketing, and Engineering to ensure alignment, buy-in, and execution.\n· Establish objectives and initiatives, recommend team structure, and scale the organization thoughtfully as strategy solidifies.\n \nIn the first week, expect to:\n \n· Work to get up to speed with how the organization runs, including how our objectives, RACIs, and other operational frameworks work.\n· Begin learning Toptal’s platform architecture, internal tooling, and current initiatives and capabilities.\n \nIn the first month, expect to:\n \n· Become acquainted with your product area, the product goals, and those you will partner with.\n· Work cross-functionally and with Product Managers to refine your product’s strategy, organize and prioritize your high-level roadmap and backlog.\n· Start collaborating closely with your Product team.\n \nIn the first three months, expect to:\n \n· Have a very strong understanding of how the Product Management function and all related external functions are working together.\n· Take full ownership of the technology products domain, its strategy, and roadmap.\n· Garner the trust of your peers and the individuals with whom you’re working most closely.\n \nIn the first six months, expect to:\n \n· Exemplify the ability to inspire and mentor the teams you’re working with.\n· Uplevel the team’s ability to brainstorm, collaborate, and execute materially.\n· Have chartered a clear path for scaling the team and the impact the Product organization can deliver.\n \nIn the first year, expect to:\n \n· Deliver on your roadmap priorities and promises.\n· Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.\n· Work cross-functionally to scale your team to meet the growing needs of our business and our users.\n \nQualifications and Job Requirements:\n \n· Bachelor’s degree is required, preferably in a technical discipline (Computer Science, Information Systems, Mathematics, or Economics).\n· At least 10 years of proven software Product Management experience.\n· At least 3 years of experience leading other Product Managers.\n· Prior experience working as a Software Engineer is a strong plus.\n· Experience leading AI-enabled products, with a focus on delivering measurable business outcomes.\n· Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.\n· Ability to creatively craft solutions through data and a user-centric approach.\n· Be meticulous and have a high bar for quality when writing user stories, brainstorming technical approaches, and testing a feature before it is released.\n· Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.\n· Outstanding written and verbal communication skills.\n· Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n \n \n \n","hostedUrl":"https://jobs.lever.co/toptal/cd21383c-a8d8-4a41-9b68-1f7e8cb9e0a7","applyUrl":"https://jobs.lever.co/toptal/cd21383c-a8d8-4a41-9b68-1f7e8cb9e0a7/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Product Management","location":"United States","team":"Product Management","allLocations":["United States"]},"createdAt":1770730427449,"descriptionPlain":"About Toptal\n \nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\n \nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\n \nJob Summary:\n \nOur Product team builds and scales Toptal’s platform and products, working closely with our Operations, Marketing, and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers meaningful impact for both our business and users. Our innovative technology platform enables us to deliver on-demand talent without losing a human touch. The Product team plays a key role in shaping and scaling platform capabilities, including data, automation, and AI-enabled systems that improve how Toptal operates and delivers value. We are seeking a Senior Director of Product Management to lead a highly strategic, cross-cutting product area focused on growth, platform strategy, and portfolio integration. This role is ideal for a customer-centric Product Leader who thrives in ambiguity, enjoys defining strategy where none yet exists, and wants to own problems with real business impact.\n \nIn this role, you will guide a team of Product Managers while also personally owning the product and business strategy that connects Toptal’s core platform, new business initiatives, and acquired products into cohesive, scalable offerings. You will serve as a key decision-maker on the Product Management Leadership team, reporting to the SVP of Product Management, and partnering closely with executives across Product, Engineering, Marketing, Operations, and M&A.\n \nThis is a remote position. Resumes and communication must be submitted in English.\n \nResponsibilities:\n \nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\n \n· Own and evolve the end-to-end product strategy and roadmap for a portfolio of internal and customer-facing products, with an emphasis on growth, platform leverage, and cross-product synergy.\n· Define how Toptal’s products, tools, marketplaces, and services come together into cohesive customer experiences for both talent and clients.\n· Translate high-level vision into clear strategic frameworks, roadmaps, and prioritization criteria that teams can execute against.\n· Identify and validate opportunities for platform capabilities that can be reused across business lines, acquisitions, and partners.\n· Lead strategy for upsell, cross-sell, and packaging across multiple offerings and customer segments.\n· Partner closely with Growth Marketing to align experimentation, funnel optimization, and long-term product strategy.\n· Define segmentation-driven approaches for determining what to offer, when to offer it, and how.\n· Partner closely with M&A to develop and continuously improve repeatable product integration frameworks that support acquisition strategy and accelerate value creation.\n· Provide thought leadership and clear communication (written and verbal) to Product, Engineering, and executive stakeholders.\n· Track progress, assess risks, and communicate tradeoffs, mitigation plans, and outcomes.\n· Guide prioritization and sequencing of initiatives as the team and portfolio scale.\n· Lead, coach, and grow a team of Product Managers, helping them do the best work of their careers.\n· Help shape the Product Management function and culture, including how teams collaborate, plan, and measure success.\n· Work cross-functionally with Operations, Legal, Marketing, and Engineering to ensure alignment, buy-in, and execution.\n· Establish objectives and initiatives, recommend team structure, and scale the organization thoughtfully as strategy solidifies.\n \nIn the first week, expect to:\n \n· Work to get up to speed with how the organization runs, including how our objectives, RACIs, and other operational frameworks work.\n· Begin learning Toptal’s platform architecture, internal tooling, and current initiatives and capabilities.\n \nIn the first month, expect to:\n \n· Become acquainted with your product area, the product goals, and those you will partner with.\n· Work cross-functionally and with Product Managers to refine your product’s strategy, organize and prioritize your high-level roadmap and backlog.\n· Start collaborating closely with your Product team.\n \nIn the first three months, expect to:\n \n· Have a very strong understanding of how the Product Management function and all related external functions are working together.\n· Take full ownership of the technology products domain, its strategy, and roadmap.\n· Garner the trust of your peers and the individuals with whom you’re working most closely.\n \nIn the first six months, expect to:\n \n· Exemplify the ability to inspire and mentor the teams you’re working with.\n· Uplevel the team’s ability to brainstorm, collaborate, and execute materially.\n· Have chartered a clear path for scaling the team and the impact the Product organization can deliver.\n \nIn the first year, expect to:\n \n· Deliver on your roadmap priorities and promises.\n· Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.\n· Work cross-functionally to scale your team to meet the growing needs of our business and our users.\n \nQualifications and Job Requirements:\n \n· Bachelor’s degree is required, preferably in a technical discipline (Computer Science, Information Systems, Mathematics, or Economics).\n· At least 10 years of proven software Product Management experience.\n· At least 3 years of experience leading other Product Managers.\n· Prior experience working as a Software Engineer is a strong plus.\n· Experience leading AI-enabled products, with a focus on delivering measurable business outcomes.\n· Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.\n· Ability to creatively craft solutions through data and a user-centric approach.\n· Be meticulous and have a high bar for quality when writing user stories, brainstorming technical approaches, and testing a feature before it is released.\n· Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.\n· Outstanding written and verbal communication skills.\n· Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n \nEssential Job Functions\n \n· Regularly and reliably attend scheduled virtual team meetings on camera.\n· Work independently with minimal supervision.\n· Use all required digital collaboration tools.\n· Prioritize and self-manage workflows and deadlines.\n \nUS FLSA Classification: Full-Time/Exempt\n \nFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\n \nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.\n \n","description":"About Toptal
\n
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue
and team members based around the globe, Toptal is the
world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
\nJob Summary:
\n
\nOur Product team builds and scales Toptal’s platform and products, working closely with our Operations, Marketing, and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers meaningful impact for both our business and users. Our innovative technology platform enables us to deliver on-demand talent without losing a human touch. The Product team plays a key role in shaping and scaling platform capabilities, including data, automation, and AI-enabled systems that improve how Toptal operates and delivers value. We are seeking a Senior Director of Product Management to lead a highly strategic, cross-cutting product area focused on growth, platform strategy, and portfolio integration. This role is ideal for a customer-centric Product Leader who thrives in ambiguity, enjoys defining strategy where none yet exists, and wants to own problems with real business impact.
\n
\nIn this role, you will guide a team of Product Managers while also personally owning the product and business strategy that connects Toptal’s core platform, new business initiatives, and acquired products into cohesive, scalable offerings. You will serve as a key decision-maker on the Product Management Leadership team, reporting to the SVP of Product Management, and partnering closely with executives across Product, Engineering, Marketing, Operations, and M&A.
\n
\nThis is a remote position. Resumes and communication must be submitted in English.
\n
\nResponsibilities:
\n
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n· Own and evolve the end-to-end product strategy and roadmap for a portfolio of internal and customer-facing products, with an emphasis on growth, platform leverage, and cross-product synergy.
\n· Define how Toptal’s products, tools, marketplaces, and services come together into cohesive customer experiences for both talent and clients.
\n· Translate high-level vision into clear strategic frameworks, roadmaps, and prioritization criteria that teams can execute against.
\n· Identify and validate opportunities for platform capabilities that can be reused across business lines, acquisitions, and partners.
\n· Lead strategy for upsell, cross-sell, and packaging across multiple offerings and customer segments.
\n· Partner closely with Growth Marketing to align experimentation, funnel optimization, and long-term product strategy.
\n· Define segmentation-driven approaches for determining what to offer, when to offer it, and how.
\n· Partner closely with M&A to develop and continuously improve repeatable product integration frameworks that support acquisition strategy and accelerate value creation.
\n· Provide thought leadership and clear communication (written and verbal) to Product, Engineering, and executive stakeholders.
\n· Track progress, assess risks, and communicate tradeoffs, mitigation plans, and outcomes.
\n· Guide prioritization and sequencing of initiatives as the team and portfolio scale.
\n· Lead, coach, and grow a team of Product Managers, helping them do the best work of their careers.
\n· Help shape the Product Management function and culture, including how teams collaborate, plan, and measure success.
\n· Work cross-functionally with Operations, Legal, Marketing, and Engineering to ensure alignment, buy-in, and execution.
\n· Establish objectives and initiatives, recommend team structure, and scale the organization thoughtfully as strategy solidifies.
\n
\nIn the first week, expect to:
\n
\n· Work to get up to speed with how the organization runs, including how our objectives, RACIs, and other operational frameworks work.
\n· Begin learning Toptal’s platform architecture, internal tooling, and current initiatives and capabilities.
\n
\nIn the first month, expect to:
\n
\n· Become acquainted with your product area, the product goals, and those you will partner with.
\n· Work cross-functionally and with Product Managers to refine your product’s strategy, organize and prioritize your high-level roadmap and backlog.
\n· Start collaborating closely with your Product team.
\n
\nIn the first three months, expect to:
\n
\n· Have a very strong understanding of how the Product Management function and all related external functions are working together.
\n· Take full ownership of the technology products domain, its strategy, and roadmap.
\n· Garner the trust of your peers and the individuals with whom you’re working most closely.
\n
\nIn the first six months, expect to:
\n
\n· Exemplify the ability to inspire and mentor the teams you’re working with.
\n· Uplevel the team’s ability to brainstorm, collaborate, and execute materially.
\n· Have chartered a clear path for scaling the team and the impact the Product organization can deliver.
\n
\nIn the first year, expect to:
\n
\n· Deliver on your roadmap priorities and promises.
\n· Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.
\n· Work cross-functionally to scale your team to meet the growing needs of our business and our users.
\n
\nQualifications and Job Requirements:
\n
\n· Bachelor’s degree is required, preferably in a technical discipline (Computer Science, Information Systems, Mathematics, or Economics).
\n· At least 10 years of proven software Product Management experience.
\n· At least 3 years of experience leading other Product Managers.
\n· Prior experience working as a Software Engineer is a strong plus.
\n· Experience leading AI-enabled products, with a focus on delivering measurable business outcomes.
\n· Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.
\n· Ability to creatively craft solutions through data and a user-centric approach.
\n· Be meticulous and have a high bar for quality when writing user stories, brainstorming technical approaches, and testing a feature before it is released.
\n· Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.
\n· Outstanding written and verbal communication skills.
\n· Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.
\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\nEssential Job Functions
\n
\n· Regularly and reliably attend scheduled virtual team meetings on camera.
\n· Work independently with minimal supervision.
\n· Use all required digital collaboration tools.
\n· Prioritize and self-manage workflows and deadlines.
\n
\nUS FLSA Classification: Full-Time/Exempt
\n
\nFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
","id":"01e3f082-7f68-47c0-a0e5-752df84b7de4","lists":[],"text":"Senior Director of Product, Growth - US-Based","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"About Toptal
\n
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue
and team members based around the globe, Toptal is the
world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
\nJob Summary:
\n
\nOur Product team builds and scales Toptal’s platform and products, working closely with our Operations, Marketing, and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers meaningful impact for both our business and users. Our innovative technology platform enables us to deliver on-demand talent without losing a human touch. The Product team plays a key role in shaping and scaling platform capabilities, including data, automation, and AI-enabled systems that improve how Toptal operates and delivers value. We are seeking a Senior Director of Product Management to lead a highly strategic, cross-cutting product area focused on growth, platform strategy, and portfolio integration. This role is ideal for a customer-centric Product Leader who thrives in ambiguity, enjoys defining strategy where none yet exists, and wants to own problems with real business impact.
\n
\nIn this role, you will guide a team of Product Managers while also personally owning the product and business strategy that connects Toptal’s core platform, new business initiatives, and acquired products into cohesive, scalable offerings. You will serve as a key decision-maker on the Product Management Leadership team, reporting to the SVP of Product Management, and partnering closely with executives across Product, Engineering, Marketing, Operations, and M&A.
\n
\nThis is a remote position. Resumes and communication must be submitted in English.
\n
\nResponsibilities:
\n
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n· Own and evolve the end-to-end product strategy and roadmap for a portfolio of internal and customer-facing products, with an emphasis on growth, platform leverage, and cross-product synergy.
\n· Define how Toptal’s products, tools, marketplaces, and services come together into cohesive customer experiences for both talent and clients.
\n· Translate high-level vision into clear strategic frameworks, roadmaps, and prioritization criteria that teams can execute against.
\n· Identify and validate opportunities for platform capabilities that can be reused across business lines, acquisitions, and partners.
\n· Lead strategy for upsell, cross-sell, and packaging across multiple offerings and customer segments.
\n· Partner closely with Growth Marketing to align experimentation, funnel optimization, and long-term product strategy.
\n· Define segmentation-driven approaches for determining what to offer, when to offer it, and how.
\n· Partner closely with M&A to develop and continuously improve repeatable product integration frameworks that support acquisition strategy and accelerate value creation.
\n· Provide thought leadership and clear communication (written and verbal) to Product, Engineering, and executive stakeholders.
\n· Track progress, assess risks, and communicate tradeoffs, mitigation plans, and outcomes.
\n· Guide prioritization and sequencing of initiatives as the team and portfolio scale.
\n· Lead, coach, and grow a team of Product Managers, helping them do the best work of their careers.
\n· Help shape the Product Management function and culture, including how teams collaborate, plan, and measure success.
\n· Work cross-functionally with Operations, Legal, Marketing, and Engineering to ensure alignment, buy-in, and execution.
\n· Establish objectives and initiatives, recommend team structure, and scale the organization thoughtfully as strategy solidifies.
\n
\nIn the first week, expect to:
\n
\n· Work to get up to speed with how the organization runs, including how our objectives, RACIs, and other operational frameworks work.
\n· Begin learning Toptal’s platform architecture, internal tooling, and current initiatives and capabilities.
\n
\nIn the first month, expect to:
\n
\n· Become acquainted with your product area, the product goals, and those you will partner with.
\n· Work cross-functionally and with Product Managers to refine your product’s strategy, organize and prioritize your high-level roadmap and backlog.
\n· Start collaborating closely with your Product team.
\n
\nIn the first three months, expect to:
\n
\n· Have a very strong understanding of how the Product Management function and all related external functions are working together.
\n· Take full ownership of the technology products domain, its strategy, and roadmap.
\n· Garner the trust of your peers and the individuals with whom you’re working most closely.
\n
\nIn the first six months, expect to:
\n
\n· Exemplify the ability to inspire and mentor the teams you’re working with.
\n· Uplevel the team’s ability to brainstorm, collaborate, and execute materially.
\n· Have chartered a clear path for scaling the team and the impact the Product organization can deliver.
\n
\nIn the first year, expect to:
\n
\n· Deliver on your roadmap priorities and promises.
\n· Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.
\n· Work cross-functionally to scale your team to meet the growing needs of our business and our users.
\n
\nQualifications and Job Requirements:
\n
\n· Bachelor’s degree is required, preferably in a technical discipline (Computer Science, Information Systems, Mathematics, or Economics).
\n· At least 10 years of proven software Product Management experience.
\n· At least 3 years of experience leading other Product Managers.
\n· Prior experience working as a Software Engineer is a strong plus.
\n· Experience leading AI-enabled products, with a focus on delivering measurable business outcomes.
\n· Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.
\n· Ability to creatively craft solutions through data and a user-centric approach.
\n· Be meticulous and have a high bar for quality when writing user stories, brainstorming technical approaches, and testing a feature before it is released.
\n· Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.
\n· Outstanding written and verbal communication skills.
\n· Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.
\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\nEssential Job Functions
\n
\n· Regularly and reliably attend scheduled virtual team meetings on camera.
\n· Work independently with minimal supervision.
\n· Use all required digital collaboration tools.
\n· Prioritize and self-manage workflows and deadlines.
\n
\nUS FLSA Classification: Full-Time/Exempt
\n
\nFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
\nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
","descriptionBodyPlain":"About Toptal\n \nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\n \nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\n \nJob Summary:\n \nOur Product team builds and scales Toptal’s platform and products, working closely with our Operations, Marketing, and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers meaningful impact for both our business and users. Our innovative technology platform enables us to deliver on-demand talent without losing a human touch. The Product team plays a key role in shaping and scaling platform capabilities, including data, automation, and AI-enabled systems that improve how Toptal operates and delivers value. We are seeking a Senior Director of Product Management to lead a highly strategic, cross-cutting product area focused on growth, platform strategy, and portfolio integration. This role is ideal for a customer-centric Product Leader who thrives in ambiguity, enjoys defining strategy where none yet exists, and wants to own problems with real business impact.\n \nIn this role, you will guide a team of Product Managers while also personally owning the product and business strategy that connects Toptal’s core platform, new business initiatives, and acquired products into cohesive, scalable offerings. You will serve as a key decision-maker on the Product Management Leadership team, reporting to the SVP of Product Management, and partnering closely with executives across Product, Engineering, Marketing, Operations, and M&A.\n \nThis is a remote position. Resumes and communication must be submitted in English.\n \nResponsibilities:\n \nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\n \n· Own and evolve the end-to-end product strategy and roadmap for a portfolio of internal and customer-facing products, with an emphasis on growth, platform leverage, and cross-product synergy.\n· Define how Toptal’s products, tools, marketplaces, and services come together into cohesive customer experiences for both talent and clients.\n· Translate high-level vision into clear strategic frameworks, roadmaps, and prioritization criteria that teams can execute against.\n· Identify and validate opportunities for platform capabilities that can be reused across business lines, acquisitions, and partners.\n· Lead strategy for upsell, cross-sell, and packaging across multiple offerings and customer segments.\n· Partner closely with Growth Marketing to align experimentation, funnel optimization, and long-term product strategy.\n· Define segmentation-driven approaches for determining what to offer, when to offer it, and how.\n· Partner closely with M&A to develop and continuously improve repeatable product integration frameworks that support acquisition strategy and accelerate value creation.\n· Provide thought leadership and clear communication (written and verbal) to Product, Engineering, and executive stakeholders.\n· Track progress, assess risks, and communicate tradeoffs, mitigation plans, and outcomes.\n· Guide prioritization and sequencing of initiatives as the team and portfolio scale.\n· Lead, coach, and grow a team of Product Managers, helping them do the best work of their careers.\n· Help shape the Product Management function and culture, including how teams collaborate, plan, and measure success.\n· Work cross-functionally with Operations, Legal, Marketing, and Engineering to ensure alignment, buy-in, and execution.\n· Establish objectives and initiatives, recommend team structure, and scale the organization thoughtfully as strategy solidifies.\n \nIn the first week, expect to:\n \n· Work to get up to speed with how the organization runs, including how our objectives, RACIs, and other operational frameworks work.\n· Begin learning Toptal’s platform architecture, internal tooling, and current initiatives and capabilities.\n \nIn the first month, expect to:\n \n· Become acquainted with your product area, the product goals, and those you will partner with.\n· Work cross-functionally and with Product Managers to refine your product’s strategy, organize and prioritize your high-level roadmap and backlog.\n· Start collaborating closely with your Product team.\n \nIn the first three months, expect to:\n \n· Have a very strong understanding of how the Product Management function and all related external functions are working together.\n· Take full ownership of the technology products domain, its strategy, and roadmap.\n· Garner the trust of your peers and the individuals with whom you’re working most closely.\n \nIn the first six months, expect to:\n \n· Exemplify the ability to inspire and mentor the teams you’re working with.\n· Uplevel the team’s ability to brainstorm, collaborate, and execute materially.\n· Have chartered a clear path for scaling the team and the impact the Product organization can deliver.\n \nIn the first year, expect to:\n \n· Deliver on your roadmap priorities and promises.\n· Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.\n· Work cross-functionally to scale your team to meet the growing needs of our business and our users.\n \nQualifications and Job Requirements:\n \n· Bachelor’s degree is required, preferably in a technical discipline (Computer Science, Information Systems, Mathematics, or Economics).\n· At least 10 years of proven software Product Management experience.\n· At least 3 years of experience leading other Product Managers.\n· Prior experience working as a Software Engineer is a strong plus.\n· Experience leading AI-enabled products, with a focus on delivering measurable business outcomes.\n· Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.\n· Ability to creatively craft solutions through data and a user-centric approach.\n· Be meticulous and have a high bar for quality when writing user stories, brainstorming technical approaches, and testing a feature before it is released.\n· Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.\n· Outstanding written and verbal communication skills.\n· Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n \nEssential Job Functions\n \n· Regularly and reliably attend scheduled virtual team meetings on camera.\n· Work independently with minimal supervision.\n· Use all required digital collaboration tools.\n· Prioritize and self-manage workflows and deadlines.\n \nUS FLSA Classification: Full-Time/Exempt\n \nFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\n \nApplications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.\n \n","hostedUrl":"https://jobs.lever.co/toptal/01e3f082-7f68-47c0-a0e5-752df84b7de4","applyUrl":"https://jobs.lever.co/toptal/01e3f082-7f68-47c0-a0e5-752df84b7de4/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Engineering","location":"Europe, South America","team":"ATS","allLocations":["Europe, South America"]},"createdAt":1778141324430,"descriptionPlain":"About Toptal\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\nJob Summary:\nYou’ll join a new team working on our first-class user experience on one of our new products. You can expect involvement in where and how the team moves next, and what processes the team adopts and drops. We explore various directions, often simultaneously. You can expect autonomy and freedom to lead product, technical, or cultural initiatives.\nYou will work on an internal monorepo application built with TypeScript, React, and GraphQL. Experience building reliable internal tools, writing maintainable and well-tested code, and collaborating on shared front-end patterns is important. Familiarity with component libraries, unit testing, accessibility, and performance is a plus.\nThis is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.\nResponsibilities:\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\nDesign, build, and maintain outstanding, reusable, reliable, and testable TypeScript code.\nYou will build and maintain first-class software used by numerous businesses.\nReview the work of your colleagues.\nAs a great teammate, continuously improve the team’s processes, brainstorm ideas, and communicate statuses and progress.\nMentor other people, provide feedback, and continuously improve yourself.\nProvide suggestions to our stakeholders regarding usability improvements.\nProactively identify technical debt and product areas that require attention or improvements and suggest improvements in our technology stack.\nIn the first week, expect to:\nBegin your onboarding and integration into Toptal.\nGet familiar with our product and team structure.\nReview our extensive Toptal Engineering Documentation to become familiar with our working processes.\nMeet your mentor and work together on the ideal ramp-up plan.\nIn the first month, expect to:\nGet familiar with our front-end architecture and all the tools that we use. Learn about the processes that we follow.\nAttend regular meetings, like technical calls, retrospectives, and the monthly Engineering All-hands meeting.\nDevelop your first tasks and have them deployed to production.\nDevelop a deeper understanding of our technology, processes, and product pipeline.\nIn the first three months, expect to:\nActively supply software planning, development, and maintenance.\nBe ready to propose and implement improvements to Toptal’s processes and codebase.\nGet comfortable in your daily work within your team and deliver value in a regular cadence.\nReview code written by your colleagues.\nSuggest and implement improvements to Toptal’s processes and codebase, while exercising discretion and independent judgment.\nIn the first six months, expect to:\nContribute to planning and executing multi-sprint initiatives within your team.\nBecome a key part of the team, be responsible for certain areas, and help others inside and outside of the team.\nLead technical initiatives on our team.\nIn the first year, expect to:\nHave a detailed understanding of Toptal’s technical stack, collaboration rituals, processes, performance, and future work.\nDetermine what your career path looks like at Toptal.\nMentor Toptal’s new team members.\nQualifications and Job Requirements:\n5+ years of front-end web development experience.\nExperience with Next.js, monorepo, and Progressive Web Apps is strongly preferred.\nReact, Apollo GraphQL, TypeScript, and Jest are our front-end stack. Proficiency with them is expected.\nExperience with Ruby on Rails is a big plus.\nExperience with other non-frontend programming languages and technical stacks is welcome.\nSeek complex problems but also consider multiple solutions, weigh them in, and decide on the best course of action.\nHave a confirmed grasp of functional programming, clean code, and best testing practices.\nProduct-minded, with a focus on solving real business problems and delivering user value.\nOutstanding written and verbal communication skills.\nBeing a team player by avoiding solo performances and unblocking your peers.\nCaring for quality through impactful tests, process change proposals, and raising awareness of issues, be they product or technical.\nCaring for architecture - applying best practices, using software design patterns, and bringing ideas for improvements.\nAbility to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n","description":"\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
You’ll join a new team working on our first-class user experience on one of our new products. You can expect involvement in where and how the team moves next, and what processes the team adopts and drops. We explore various directions, often simultaneously. You can expect autonomy and freedom to lead product, technical, or cultural initiatives.
\n
You will work on an internal monorepo application built with TypeScript, React, and GraphQL. Experience building reliable internal tools, writing maintainable and well-tested code, and collaborating on shared front-end patterns is important. Familiarity with component libraries, unit testing, accessibility, and performance is a plus.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Design, build, and maintain outstanding, reusable, reliable, and testable TypeScript code.
\n- You will build and maintain first-class software used by numerous businesses.
\n- Review the work of your colleagues.
\n- As a great teammate, continuously improve the team’s processes, brainstorm ideas, and communicate statuses and progress.
\n- Mentor other people, provide feedback, and continuously improve yourself.
\n- Provide suggestions to our stakeholders regarding usability improvements.
\n- Proactively identify technical debt and product areas that require attention or improvements and suggest improvements in our technology stack.
\n
\n
In the first week, expect to:
\n
\n- Begin your onboarding and integration into Toptal.
\n- Get familiar with our product and team structure.
\n- Review our extensive Toptal Engineering Documentation to become familiar with our working processes.
\n- Meet your mentor and work together on the ideal ramp-up plan.
\n
\n
In the first month, expect to:
\n
\n- Get familiar with our front-end architecture and all the tools that we use. Learn about the processes that we follow.
\n- Attend regular meetings, like technical calls, retrospectives, and the monthly Engineering All-hands meeting.
\n- Develop your first tasks and have them deployed to production.
\n- Develop a deeper understanding of our technology, processes, and product pipeline.
\n
\n
In the first three months, expect to:
\n
\n- Actively supply software planning, development, and maintenance.
\n- Be ready to propose and implement improvements to Toptal’s processes and codebase.
\n- Get comfortable in your daily work within your team and deliver value in a regular cadence.
\n- Review code written by your colleagues.
\n- Suggest and implement improvements to Toptal’s processes and codebase, while exercising discretion and independent judgment.
\n
\n
In the first six months, expect to:
\n
\n- Contribute to planning and executing multi-sprint initiatives within your team.
\n- Become a key part of the team, be responsible for certain areas, and help others inside and outside of the team.
\n- Lead technical initiatives on our team.
\n
\n
In the first year, expect to:
\n
\n- Have a detailed understanding of Toptal’s technical stack, collaboration rituals, processes, performance, and future work.
\n- Determine what your career path looks like at Toptal.
\n- Mentor Toptal’s new team members.
\n
\n
Qualifications and Job Requirements:
\n
\n- 5+ years of front-end web development experience.
\n- Experience with Next.js, monorepo, and Progressive Web Apps is strongly preferred.
\n- React, Apollo GraphQL, TypeScript, and Jest are our front-end stack. Proficiency with them is expected.
\n- Experience with Ruby on Rails is a big plus.
\n- Experience with other non-frontend programming languages and technical stacks is welcome.
\n- Seek complex problems but also consider multiple solutions, weigh them in, and decide on the best course of action.
\n- Have a confirmed grasp of functional programming, clean code, and best testing practices.
\n- Product-minded, with a focus on solving real business problems and delivering user value.
\n- Outstanding written and verbal communication skills.
\n- Being a team player by avoiding solo performances and unblocking your peers.
\n- Caring for quality through impactful tests, process change proposals, and raising awareness of issues, be they product or technical.
\n- Caring for architecture - applying best practices, using software design patterns, and bringing ideas for improvements.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
You’ll join a new team working on our first-class user experience on one of our new products. You can expect involvement in where and how the team moves next, and what processes the team adopts and drops. We explore various directions, often simultaneously. You can expect autonomy and freedom to lead product, technical, or cultural initiatives.
\n
You will work on an internal monorepo application built with TypeScript, React, and GraphQL. Experience building reliable internal tools, writing maintainable and well-tested code, and collaborating on shared front-end patterns is important. Familiarity with component libraries, unit testing, accessibility, and performance is a plus.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Design, build, and maintain outstanding, reusable, reliable, and testable TypeScript code.
\n- You will build and maintain first-class software used by numerous businesses.
\n- Review the work of your colleagues.
\n- As a great teammate, continuously improve the team’s processes, brainstorm ideas, and communicate statuses and progress.
\n- Mentor other people, provide feedback, and continuously improve yourself.
\n- Provide suggestions to our stakeholders regarding usability improvements.
\n- Proactively identify technical debt and product areas that require attention or improvements and suggest improvements in our technology stack.
\n
\n
In the first week, expect to:
\n
\n- Begin your onboarding and integration into Toptal.
\n- Get familiar with our product and team structure.
\n- Review our extensive Toptal Engineering Documentation to become familiar with our working processes.
\n- Meet your mentor and work together on the ideal ramp-up plan.
\n
\n
In the first month, expect to:
\n
\n- Get familiar with our front-end architecture and all the tools that we use. Learn about the processes that we follow.
\n- Attend regular meetings, like technical calls, retrospectives, and the monthly Engineering All-hands meeting.
\n- Develop your first tasks and have them deployed to production.
\n- Develop a deeper understanding of our technology, processes, and product pipeline.
\n
\n
In the first three months, expect to:
\n
\n- Actively supply software planning, development, and maintenance.
\n- Be ready to propose and implement improvements to Toptal’s processes and codebase.
\n- Get comfortable in your daily work within your team and deliver value in a regular cadence.
\n- Review code written by your colleagues.
\n- Suggest and implement improvements to Toptal’s processes and codebase, while exercising discretion and independent judgment.
\n
\n
In the first six months, expect to:
\n
\n- Contribute to planning and executing multi-sprint initiatives within your team.
\n- Become a key part of the team, be responsible for certain areas, and help others inside and outside of the team.
\n- Lead technical initiatives on our team.
\n
\n
In the first year, expect to:
\n
\n- Have a detailed understanding of Toptal’s technical stack, collaboration rituals, processes, performance, and future work.
\n- Determine what your career path looks like at Toptal.
\n- Mentor Toptal’s new team members.
\n
\n
Qualifications and Job Requirements:
\n
\n- 5+ years of front-end web development experience.
\n- Experience with Next.js, monorepo, and Progressive Web Apps is strongly preferred.
\n- React, Apollo GraphQL, TypeScript, and Jest are our front-end stack. Proficiency with them is expected.
\n- Experience with Ruby on Rails is a big plus.
\n- Experience with other non-frontend programming languages and technical stacks is welcome.
\n- Seek complex problems but also consider multiple solutions, weigh them in, and decide on the best course of action.
\n- Have a confirmed grasp of functional programming, clean code, and best testing practices.
\n- Product-minded, with a focus on solving real business problems and delivering user value.
\n- Outstanding written and verbal communication skills.
\n- Being a team player by avoiding solo performances and unblocking your peers.
\n- Caring for quality through impactful tests, process change proposals, and raising awareness of issues, be they product or technical.
\n- Caring for architecture - applying best practices, using software design patterns, and bringing ideas for improvements.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
Job Summary:
\n
We are building a new class of consumer hardware — a product that will fundamentally change how people experience and interact with their living spaces. We’re in stealth mode for now, but the ambition is large, the opportunity is massive, and the early team will define the future of the company.
\n
We are hiring a senior mobile engineer to own the consumer app end-to-end across iOS and Android. The app is the primary surface our customers interact with – for discovery, purchase, setup, and day-to-day control of the product. This is a foundational hire with a broad scope across commerce, connectivity, and computer vision.
\n
Applicants are required to reside in New York or be willing to relocate there. We do not offer visa sponsorship or assistance, so applicants must already be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\n
Scope of the App:
\n
The app spans the full customer journey across four workstreams:
\n
\n- Commerce. Product discovery, configuration, checkout, payments (Stripe / Apple Pay / Google Pay), order tracking, and post‑purchase.
\n- Measurement. A guided camera‑based measurement flow using AprilTag fiducials for pose estimation and scale reference. Accuracy target is millimeter‑level. Designed for users with no prior measurement experience.
\n- Setup and connectivity. BLE pairing and provisioning, Wi‑Fi handoff, firmware updates, and ongoing device control. Close collaboration with the firmware team on the API contract.
\n- Daily control. Schedules, scenes, rooms, notifications, and the reliability surface for living with a connected product.
\n
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Own architecture, delivery, and quality of the consumer app in iOS and Android.
\n- Design and ship the commerce experience, including payments and order flows.
\n- build the computer-vision-based measurement pipeline: AprilTag detection, pose estimation, camera calibration, multi-frame fusion, and the accompanying capture UX.
\n- Build the BLE / Wi-Fi connectivity layer and device control surface, in partnership with firmware.
\n- Set up and maintain the app’s production infrastructure: CI/CD, crash reporting, analytics, feature flags, and release management.
\n- Partner with design on onboarding, error states, and the craft details that define a consumer-grade experience.
\n- Contribute to mobile team growth: technical bar-setting, interviewing, and mentorship as the team scales.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- 5+ years shipping production consumer mobile apps. The candidate should be able to point to at least one publicly available app they built or significantly contributed to.
\n- Deep expertise in at least one native platform (Swift / SwiftUI or Kotlin / Compose) and working knowledge of the other. Cross‑platform shipping experience preferred.
\n- Direct experience shipping commerce features: checkout, payments (Stripe, Apple Pay, Google Pay), and related flows.
\n- Computer vision experience on mobile. The candidate should understand camera calibration, coordinate frames, pose estimation, and homographies — not just at an API‑call level. Hands‑on experience with AprilTag, ArUco, ChArUco, or comparable fiducial / feature‑based tracking work is required. Candidates with equivalent SLAM, photogrammetry, or AR measurement experience should be considered.
\n- Strong product sensibility and attention to craft. The candidate should care about the experience at the level of motion, copy, and error handling, not only functional correctness.
\n- Experience with connected hardware: BLE, Wi‑Fi provisioning, OTA firmware updates, Matter / Thread, HomeKit, or Google Home.
\n- Background in AR, 3D reconstruction, or spatial computing (published work, open source, or shipped product).
\n- Experience at an early‑stage startup, particularly one shipping both hardware and software.
\n- Subscription or recurring‑revenue commerce experience.
\n- Comfort working closely with designers and hardware/firmware engineers.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
Essential Job Functions
\n
\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\n
US FLSA Classification: Full-Time/Exempt
\n
\n
This position receives a base salary and is also eligible to receive a discretionary bonus. For candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
\n
Job Summary:
\n
We are building a new class of consumer hardware — a product that will fundamentally change how people experience and interact with their living spaces. We’re in stealth mode for now, but the ambition is large, the opportunity is massive, and the early team will define the future of the company.
\n
We are hiring a senior mobile engineer to own the consumer app end-to-end across iOS and Android. The app is the primary surface our customers interact with – for discovery, purchase, setup, and day-to-day control of the product. This is a foundational hire with a broad scope across commerce, connectivity, and computer vision.
\n
Applicants are required to reside in New York or be willing to relocate there. We do not offer visa sponsorship or assistance, so applicants must already be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
\n
Scope of the App:
\n
The app spans the full customer journey across four workstreams:
\n
\n- Commerce. Product discovery, configuration, checkout, payments (Stripe / Apple Pay / Google Pay), order tracking, and post‑purchase.
\n- Measurement. A guided camera‑based measurement flow using AprilTag fiducials for pose estimation and scale reference. Accuracy target is millimeter‑level. Designed for users with no prior measurement experience.
\n- Setup and connectivity. BLE pairing and provisioning, Wi‑Fi handoff, firmware updates, and ongoing device control. Close collaboration with the firmware team on the API contract.
\n- Daily control. Schedules, scenes, rooms, notifications, and the reliability surface for living with a connected product.
\n
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Own architecture, delivery, and quality of the consumer app in iOS and Android.
\n- Design and ship the commerce experience, including payments and order flows.
\n- build the computer-vision-based measurement pipeline: AprilTag detection, pose estimation, camera calibration, multi-frame fusion, and the accompanying capture UX.
\n- Build the BLE / Wi-Fi connectivity layer and device control surface, in partnership with firmware.
\n- Set up and maintain the app’s production infrastructure: CI/CD, crash reporting, analytics, feature flags, and release management.
\n- Partner with design on onboarding, error states, and the craft details that define a consumer-grade experience.
\n- Contribute to mobile team growth: technical bar-setting, interviewing, and mentorship as the team scales.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- 5+ years shipping production consumer mobile apps. The candidate should be able to point to at least one publicly available app they built or significantly contributed to.
\n- Deep expertise in at least one native platform (Swift / SwiftUI or Kotlin / Compose) and working knowledge of the other. Cross‑platform shipping experience preferred.
\n- Direct experience shipping commerce features: checkout, payments (Stripe, Apple Pay, Google Pay), and related flows.
\n- Computer vision experience on mobile. The candidate should understand camera calibration, coordinate frames, pose estimation, and homographies — not just at an API‑call level. Hands‑on experience with AprilTag, ArUco, ChArUco, or comparable fiducial / feature‑based tracking work is required. Candidates with equivalent SLAM, photogrammetry, or AR measurement experience should be considered.
\n- Strong product sensibility and attention to craft. The candidate should care about the experience at the level of motion, copy, and error handling, not only functional correctness.
\n- Experience with connected hardware: BLE, Wi‑Fi provisioning, OTA firmware updates, Matter / Thread, HomeKit, or Google Home.
\n- Background in AR, 3D reconstruction, or spatial computing (published work, open source, or shipped product).
\n- Experience at an early‑stage startup, particularly one shipping both hardware and software.
\n- Subscription or recurring‑revenue commerce experience.
\n- Comfort working closely with designers and hardware/firmware engineers.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
Essential Job Functions
\n
\n- Regularly and reliably attend scheduled virtual team meetings on camera.
\n- Work independently with minimal supervision.
\n- Use all required digital collaboration tools.
\n- Prioritize and self-manage workflows and deadlines.
\n
\n
US FLSA Classification: Full-Time/Exempt
\n
\n
This position receives a base salary and is also eligible to receive a discretionary bonus. For candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
\n
Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
\n
\n
Job Summary
\n
We are looking for a Senior Platform Engineer to contribute to our vision and development of Agentic AI tooling and platforms through technical leadership and proactive thinking. Our product is an orchestration platform that enables developers to spin up isolated, AI-powered development sessions that autonomously work on tasks - from Jira tickets to GitHub issues. The team operates without a dedicated product manager; you will be expected to identify problems worth solving, define requirements, and own features from problem statement to production deployment.
\n
Our technical stack spans Rust for CLI tools and API server, React 19 with TypeScript for our frontend, and Kubernetes with Helm on Google Cloud for infrastructure. You will work across this entire stack, leveraging the agentic tooling we build ourselves to contribute effectively beyond your primary domain. Your specialization in systems, infrastructure, and backend development - Rust, Kubernetes, container runtimes, and cloud infrastructure - will make you the team’s anchor for the platform, but you will regularly touch frontend code and UX as the work demands.
\n
The team operates in a startup fashion with a heavy focus on experimentation and prototyping solutions first and evaluating what works in practice rather than heavy upfront requirements given how quickly the agentic space moves.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Make decisions based on multiple quality dimensions like user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.
\n- Implement quality gates and improve agentic-driven processes and workflows.
\n- Collaborate on novel ideas to improve the team processes.
\n- Lead initiatives and own subproducts and feature development from problem statement and specification to production deployment.
\n- Care for and monitor the quality of our product.
\n- Raise awareness of technical issues.
\n- Develop a clear understanding of business value and collaborate with stakeholders by analyzing features and suggesting alternatives.
\n- Assist our platform and tooling’s users with their issues and resolve bugs they may experience.
\n- Proactively identify technical debt and product areas that require attention or improvements and suggest improvements in our technology stack.
\n- Mentor fellow teammates.
\n- Bring up difficult and/or systemic challenges and impediments to the attention of your manager.
\n
\n
Qualifications and Job Requirements:
\n
\n- Solid 8+ years of software development experience.
\n- 5+ years with systems-level or backend technologies such as Rust, Go, C/C++, or Java.
\n- Experience in DevOps including containers, observability, and CI/CD is required.
\n- Experience in Rust is preferred but not required.
\n- Experience with Kubernetes and Helm is preferred.
\n- Experience with infrastructure-as-code (Terraform or similar) is preferred.
\n- Experience with cloud platforms (GCP preferred, AWS/Azure acceptable) is preferred.
\n- Experience with frontend technologies such as React is a plus.
\n- Have adopted agentic development tools & practices for routine work and personal automation projects, such as Claude Code, Codex, Gemini-cli, OpenCode, pi-agent or others.
\n- Strong knowledge of functional and object-oriented programming, automated software testing, development, and testing essential methodologies.
\n- Ability to consider multiple quality dimensions like risk assessment, user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.
\n- Outstanding written and verbal communication skills.
\n- Thriving in autonomy in every aspect of daily work - be able to unblock yourself by finding the right people or help.
\n- Being a team player by avoiding solo performances and unblocking your peers.
\n- Caring for quality through impactful tests, process change proposals, and raising awareness of issues, be they product or technical.
\n- Caring for architecture - applying best practices, using software design patterns, and bringing ideas for improvements.
\n- Comfortable operating with high autonomy — you identify what needs building, not just how to build it.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
Job Summary
\n
We are looking for a Senior Platform Engineer to contribute to our vision and development of Agentic AI tooling and platforms through technical leadership and proactive thinking. Our product is an orchestration platform that enables developers to spin up isolated, AI-powered development sessions that autonomously work on tasks - from Jira tickets to GitHub issues. The team operates without a dedicated product manager; you will be expected to identify problems worth solving, define requirements, and own features from problem statement to production deployment.
\n
Our technical stack spans Rust for CLI tools and API server, React 19 with TypeScript for our frontend, and Kubernetes with Helm on Google Cloud for infrastructure. You will work across this entire stack, leveraging the agentic tooling we build ourselves to contribute effectively beyond your primary domain. Your specialization in systems, infrastructure, and backend development - Rust, Kubernetes, container runtimes, and cloud infrastructure - will make you the team’s anchor for the platform, but you will regularly touch frontend code and UX as the work demands.
\n
The team operates in a startup fashion with a heavy focus on experimentation and prototyping solutions first and evaluating what works in practice rather than heavy upfront requirements given how quickly the agentic space moves.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n- Make decisions based on multiple quality dimensions like user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.
\n- Implement quality gates and improve agentic-driven processes and workflows.
\n- Collaborate on novel ideas to improve the team processes.
\n- Lead initiatives and own subproducts and feature development from problem statement and specification to production deployment.
\n- Care for and monitor the quality of our product.
\n- Raise awareness of technical issues.
\n- Develop a clear understanding of business value and collaborate with stakeholders by analyzing features and suggesting alternatives.
\n- Assist our platform and tooling’s users with their issues and resolve bugs they may experience.
\n- Proactively identify technical debt and product areas that require attention or improvements and suggest improvements in our technology stack.
\n- Mentor fellow teammates.
\n- Bring up difficult and/or systemic challenges and impediments to the attention of your manager.
\n
\n
Qualifications and Job Requirements:
\n
\n- Solid 8+ years of software development experience.
\n- 5+ years with systems-level or backend technologies such as Rust, Go, C/C++, or Java.
\n- Experience in DevOps including containers, observability, and CI/CD is required.
\n- Experience in Rust is preferred but not required.
\n- Experience with Kubernetes and Helm is preferred.
\n- Experience with infrastructure-as-code (Terraform or similar) is preferred.
\n- Experience with cloud platforms (GCP preferred, AWS/Azure acceptable) is preferred.
\n- Experience with frontend technologies such as React is a plus.
\n- Have adopted agentic development tools & practices for routine work and personal automation projects, such as Claude Code, Codex, Gemini-cli, OpenCode, pi-agent or others.
\n- Strong knowledge of functional and object-oriented programming, automated software testing, development, and testing essential methodologies.
\n- Ability to consider multiple quality dimensions like risk assessment, user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.
\n- Outstanding written and verbal communication skills.
\n- Thriving in autonomy in every aspect of daily work - be able to unblock yourself by finding the right people or help.
\n- Being a team player by avoiding solo performances and unblocking your peers.
\n- Caring for quality through impactful tests, process change proposals, and raising awareness of issues, be they product or technical.
\n- Caring for architecture - applying best practices, using software design patterns, and bringing ideas for improvements.
\n- Comfortable operating with high autonomy — you identify what needs building, not just how to build it.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary
\n
Toptal is a quality-first company. While quality is the whole team’s responsibility, our QA Automation Engineers lead this effort. We believe that top quality can only be reached by attending to it through three different angles:
\n
\n- Product knowledge - completely understanding the product and its functionalities.
\n- Engineering domain - increasing the test coverage or solving their gaps, understanding its architecture and design, and finding opportunities for improvement or possible issues.
\n- Process audit - identifying quality issues we can prevent with simple changes in our software development process.
\n
\n
We’re looking for a Senior QA Automation Engineer to join Toptal and work on a new product within our Core Team. You’ll be part of a small, high-velocity team building an AI-powered platform.
\n
We develop the tools we own as a team using Ruby and Rails on Rails, JavaScript, TypeScript, React, and Node.js. You will need to love and welcome learning different technologies and be able to switch contexts between the applications and technologies we support very often, based on the defined priorities.
\n
As a Senior QA Automation Engineer, your work will focus on both maintaining and improving the high-level test coverage of our tools, as well as assisting the team in analyzing the complex technical initiatives by finding and correctly handling corner cases and ensuring all of them meet the high-quality standards of Toptal.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
You will participate in defining, testing, and validating first-class software web applications and Slack bots serving our internal Core team. These features will be used mostly by the Engineering Leadership and Senior Engineering Leadership teams, but could support the core operations of the entire Engineering function.
\n
Among other responsibilities:
\n
\n- Work to maintain and improve our automated test suites in RSpec, Jest, Playwright, and Cypress, as well as to set up automated test suites for new products or tools from scratch.
\n- Estimate, prioritize, plan, and coordinate testing activities.
\n- Identify, record, document thoroughly, and track bugs.
\n- Review the work of your colleagues from white box (PR reviews) and black box (manual and exploratory) testing perspectives.
\n- Improve your team’s processes, brainstorm ideas, and communicate your status and progress.
\n- Collaborate closely with stakeholders and users throughout the preliminary planning phase, ensuring a holistic understanding of the product to plan and deliver new features effectively.
\n- Contribute to writing Acceptance Criteria and Definition of Done for the team’s features.
\n- Review requirements, specifications, and technical design documents to provide timely and meaningful feedback and identify corner cases we must address appropriately.
\n- Track quality assurance metrics, like defect densities and open defect counts.
\n- Stay up-to-date with new testing tools and test strategies.
\n- Development experience, including design, implementation, documentation, and maintenance of test automation in Ruby on Rails, React, and NodeJS (a plus).
\n- Mentor other people, provide feedback, and grow as a part of the team.
\n- Actively participate in meetings, including Scrum meetings, squad meetings, pair programming sessions, etc.
\n- A holistic understanding of the product and users’ needs, ideally from a Product Management perspective, is a plus. Prior experience in a Product Manager role is beneficial but not required.
\n
\n
In the first week, expect to:
\n
\n- Begin your onboarding and integration into Toptal.
\n- Get familiar with our product portfolio and team structure.
\n- Learn our processes
\n- Get acquainted with our tech stack.
\n
\n
In the first month, expect to:
\n
\n- Implement your first automated tests.
\n- Have strong knowledge of Toptal’s business and our team’s mission and vision.
\n- Start working on regular team tasks and become familiar with the business domain.
\n- Attend regular meetings, like technical calls, retrospectives, and the monthly Engineering All-Hands meeting.
\n
\n
In the first three months, expect to:
\n
\n- Start contributing to the technical topics and understand the application and the general testing system.
\n- Learn and take part in the utilization of the latest testing technologies.
\n- Deliver value in regular cadence.
\n- Get comfortable with our team’s daily work routine.
\n- Review code written by your colleagues and identify possible areas for improvement, while exercising discretion and independent judgment.
\n- Be ready to propose improvements to Toptal’s processes and codebase.
\n
\n
In the first six months, expect to:
\n
\n- Develop automated tests to ensure that our products flawlessly support our business and behave at sky-high quality standards.
\n- Set up the automated test suite for our new products and tools from scratch.
\n- Be actively engaged in developing new features your team works on.
\n
\n
In the first year, expect to:
\n
\n- Become a champion of new ideas that will thrive in achieving the purpose of our company, squad, and team while ensuring the quality culture we value the most.
\n- Become a key team member, be responsible for the QA and overall testing activities, and help others inside and outside the team.
\n- Develop your team’s trust to make strategic decisions regarding tools or methods involved in the QA process.
\n- Significantly increase the automated test coverage of our team’s products, including end-to-end and integration tests; help your teammates with manual and exploratory testing when necessary.
\n- Deeply understand Toptal’s technical stack, collaboration rituals, processes, performance, and future work.
\n- Determine what your career path looks like at Toptal.
\n
\n
Requirements:
\n
\n- 5+ years of Quality Assurance and test automation.
\n- RSpec, Jest, and Cypress are your daily bread and butter.
\n- Familiarity with Playwright, Ruby on Rails, JavaScript/TypeScript, and GraphQL.
\n- Being a team player - avoiding solo performances and helping others.
\n- Outstanding written and verbal communication skills.
\n- Full autonomy in daily work; unblock yourself by finding the right people or help.
\n- Hands-on experience with both white box and black box testing.
\n- Have a solid QA automation experience, primarily focused on adding end-to-end tests in monolithic and distributed systems.
\n- Have solid hands-on experience with automated testing tools for frontend and backend applications.
\n- Hands-on experience with different tools - Testing tools, Version Control systems (Git), Test Management Software, Bug Tracking Software (Jira), CI tools (Jenkins, Github Actions, etc.), Docker, Kubernetes (a plus), and Google Cloud Platform (a plus).
\n- Critical thinking and enthusiastic skepticism.
\n- Bonus points for hands-on experience testing Slack bots and Jira add-ons.
\n- Experience or familiarity with Product Management, including understanding user needs and helping plan and deliver features, is a plus.
\n- You should be a proactive problem-solver and take ownership of your work, collaborating closely with the team to achieve high-quality results.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary
\n
Toptal is a quality-first company. While quality is the whole team’s responsibility, our QA Automation Engineers lead this effort. We believe that top quality can only be reached by attending to it through three different angles:
\n
\n- Product knowledge - completely understanding the product and its functionalities.
\n- Engineering domain - increasing the test coverage or solving their gaps, understanding its architecture and design, and finding opportunities for improvement or possible issues.
\n- Process audit - identifying quality issues we can prevent with simple changes in our software development process.
\n
\n
We’re looking for a Senior QA Automation Engineer to join Toptal and work on a new product within our Core Team. You’ll be part of a small, high-velocity team building an AI-powered platform.
\n
We develop the tools we own as a team using Ruby and Rails on Rails, JavaScript, TypeScript, React, and Node.js. You will need to love and welcome learning different technologies and be able to switch contexts between the applications and technologies we support very often, based on the defined priorities.
\n
As a Senior QA Automation Engineer, your work will focus on both maintaining and improving the high-level test coverage of our tools, as well as assisting the team in analyzing the complex technical initiatives by finding and correctly handling corner cases and ensuring all of them meet the high-quality standards of Toptal.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
You will participate in defining, testing, and validating first-class software web applications and Slack bots serving our internal Core team. These features will be used mostly by the Engineering Leadership and Senior Engineering Leadership teams, but could support the core operations of the entire Engineering function.
\n
Among other responsibilities:
\n
\n- Work to maintain and improve our automated test suites in RSpec, Jest, Playwright, and Cypress, as well as to set up automated test suites for new products or tools from scratch.
\n- Estimate, prioritize, plan, and coordinate testing activities.
\n- Identify, record, document thoroughly, and track bugs.
\n- Review the work of your colleagues from white box (PR reviews) and black box (manual and exploratory) testing perspectives.
\n- Improve your team’s processes, brainstorm ideas, and communicate your status and progress.
\n- Collaborate closely with stakeholders and users throughout the preliminary planning phase, ensuring a holistic understanding of the product to plan and deliver new features effectively.
\n- Contribute to writing Acceptance Criteria and Definition of Done for the team’s features.
\n- Review requirements, specifications, and technical design documents to provide timely and meaningful feedback and identify corner cases we must address appropriately.
\n- Track quality assurance metrics, like defect densities and open defect counts.
\n- Stay up-to-date with new testing tools and test strategies.
\n- Development experience, including design, implementation, documentation, and maintenance of test automation in Ruby on Rails, React, and NodeJS (a plus).
\n- Mentor other people, provide feedback, and grow as a part of the team.
\n- Actively participate in meetings, including Scrum meetings, squad meetings, pair programming sessions, etc.
\n- A holistic understanding of the product and users’ needs, ideally from a Product Management perspective, is a plus. Prior experience in a Product Manager role is beneficial but not required.
\n
\n
In the first week, expect to:
\n
\n- Begin your onboarding and integration into Toptal.
\n- Get familiar with our product portfolio and team structure.
\n- Learn our processes
\n- Get acquainted with our tech stack.
\n
\n
In the first month, expect to:
\n
\n- Implement your first automated tests.
\n- Have strong knowledge of Toptal’s business and our team’s mission and vision.
\n- Start working on regular team tasks and become familiar with the business domain.
\n- Attend regular meetings, like technical calls, retrospectives, and the monthly Engineering All-Hands meeting.
\n
\n
In the first three months, expect to:
\n
\n- Start contributing to the technical topics and understand the application and the general testing system.
\n- Learn and take part in the utilization of the latest testing technologies.
\n- Deliver value in regular cadence.
\n- Get comfortable with our team’s daily work routine.
\n- Review code written by your colleagues and identify possible areas for improvement, while exercising discretion and independent judgment.
\n- Be ready to propose improvements to Toptal’s processes and codebase.
\n
\n
In the first six months, expect to:
\n
\n- Develop automated tests to ensure that our products flawlessly support our business and behave at sky-high quality standards.
\n- Set up the automated test suite for our new products and tools from scratch.
\n- Be actively engaged in developing new features your team works on.
\n
\n
In the first year, expect to:
\n
\n- Become a champion of new ideas that will thrive in achieving the purpose of our company, squad, and team while ensuring the quality culture we value the most.
\n- Become a key team member, be responsible for the QA and overall testing activities, and help others inside and outside the team.
\n- Develop your team’s trust to make strategic decisions regarding tools or methods involved in the QA process.
\n- Significantly increase the automated test coverage of our team’s products, including end-to-end and integration tests; help your teammates with manual and exploratory testing when necessary.
\n- Deeply understand Toptal’s technical stack, collaboration rituals, processes, performance, and future work.
\n- Determine what your career path looks like at Toptal.
\n
\n
Requirements:
\n
\n- 5+ years of Quality Assurance and test automation.
\n- RSpec, Jest, and Cypress are your daily bread and butter.
\n- Familiarity with Playwright, Ruby on Rails, JavaScript/TypeScript, and GraphQL.
\n- Being a team player - avoiding solo performances and helping others.
\n- Outstanding written and verbal communication skills.
\n- Full autonomy in daily work; unblock yourself by finding the right people or help.
\n- Hands-on experience with both white box and black box testing.
\n- Have a solid QA automation experience, primarily focused on adding end-to-end tests in monolithic and distributed systems.
\n- Have solid hands-on experience with automated testing tools for frontend and backend applications.
\n- Hands-on experience with different tools - Testing tools, Version Control systems (Git), Test Management Software, Bug Tracking Software (Jira), CI tools (Jenkins, Github Actions, etc.), Docker, Kubernetes (a plus), and Google Cloud Platform (a plus).
\n- Critical thinking and enthusiastic skepticism.
\n- Bonus points for hands-on experience testing Slack bots and Jira add-ons.
\n- Experience or familiarity with Product Management, including understanding user needs and helping plan and deliver features, is a plus.
\n- You should be a proactive problem-solver and take ownership of your work, collaborating closely with the team to achieve high-quality results.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
Toptal is an innovative organization that is disrupting the global professional services and talent market. In response to our clients’ overwhelming demand for exceptional talent in new areas, we are expanding the breadth and depth of our Technology Services practice to enable the next phase of growth.
\n
As a Solutions Architect within Toptal’s Technology Services practice, you will be embedded directly in active client engagements. Reporting to the Director of Cloud Services, you will participate in client conversations from the earliest stages of opportunity scoping, working alongside account management to deepen discovery, shape solutions, and uncover adjacent opportunities that drive higher-value pipeline. Your role is not to wait for a pursuit to land on your desk; it is to be in the room when the opportunity is first being defined, ensuring Toptal brings the right technical depth and strategic perspective from the start.
\n
You will work across cloud, AI/ML, data, security, and application modernization domains to design scalable, secure solutions tailored to each client’s business and technical requirements. Your expertise will be instrumental in helping Toptal move faster, win more, and deliver stronger outcomes for our clients.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
You will be responsible for designing, architecting, and delivering cloud solutions for clients across industries. This includes:
\n
\n- Opportunity Development: Participate in client conversations from the seconnd call forward — when opportunity scoping begins — to conduct deeper technical and business discovery alongside account management.
\n- Solution Design: Lead the design of scalable, secure, and cost-effective architectures across cloud, AI/ML, data, security, and application modernization domains, leveraging industry best practices.
\n- Client Engagement: Work closely with clients to understand their business challenges, technical needs, and strategic goals, surfacing adjacent use cases and expansion opportunities that increase deal depth and pipeline value.
\n- Technical Leadership: Guide cross-functional teams in shaping and validating proposed solutions, ensuring best practices in architecture, security, and delivery feasibility.
\n- Pre-Sales Partnership: Partner with account management and sales leadership to shape pursuit strategies, define solution approaches, and contribute to proposals and technical presentations. Arrive at every pursuit fully informed, not catching up.
\n- Catalog & Collateral Contribution: Leverage and contribute to the team’s sales catalog, reusable reference architectures, battle cards, solution briefs, and repeatable plays, to accelerate scoping and improve proposal quality.
\n- Performance & Optimization Advisory: Assess existing client environments, identify areas for improvement, and recommend strategies that strengthen the business case and expand the engagement scope.
\n- Security & Compliance Awareness: Ensure proposed solutions account for relevant security, compliance, and governance standards such as ISO 27001, NIST, and SOC 2.
\n- Collaboration: Work closely with the Director of Cloud Services, delivery teams, talent operations, and strategic partners to drive successful outcomes across the full engagement lifecycle.
\n- Thought Leadership: Stay current with technology trends, emerging platforms, and industry best practices to inform Toptal’s Technology Services strategy and strengthen client-facing credibility.
\n- This role is highly collaborative, working closely with Sales, Talent Ops, Delivery, and Partnerships to deliver world-class solutions to Toptal’s clients.
\n- As a senior-level individual contributor, you are expected to exercise discretion and independent judgment daily.
\n
\n
A successful Solutions Architect has the ability to:
\n
\n- Design and recommend solutions and architectures across cloud, AI/ML, data, security, and application modernization domains that align with client business objectives.
\n- Effectively communicate complex technical concepts to both technical and non-technical stakeholders, translating a solution approach into terms a CTO and a CFO both understand.
\n- Operate in high-growth, fast-paced environments, adapting to evolving client needs and shifting priorities without waiting for direction.
\n- Engage early in the sales cycle and add value from the first scoping conversation.
\n- Leverage data-driven decision-making to evaluate solutions, strengthen business cases, and optimize proposed approaches.
\n- Roll up their sleeves to build proof-of-concepts (PoCs) and demonstrate feasibility to clients when needed.
\n- Develop scalable solutions that balance performance, security, and cost-efficiency across multiple technology domains.
\n- Work cross-functionally with account management, delivery, and partnerships to align solution strategies with client needs and Toptal’s capabilities.
\n- Identify adjacent opportunities and expansion paths during discovery that increase the value and breadth of each engagement.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal; meet your colleagues.
\n- Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.
\n- Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.
\n
\n
In the first month, expect to:
\n
\n- Develop relationships with key stakeholders across Tech Services, account management, and delivery.
\n- Gain a deep understanding of Toptal’s service offerings, sales catalog, and how we position solutions across cloud, AI/ML, data, security, and modernization domains.
\n- Begin joining 2nd calls alongside account management to observe the scoping motion and understand how opportunities take shape.
\n- Familiarize yourself with existing collateral, reference architectures, and repeatable plays the team has built.
\n
\n
In the first three months, expect to:
\n
\n- Actively participate in second calls as a full member of the sales motion, contributing to discovery, shaping solution narratives, and identifying expansion opportunities.
\n- Own solution design and pursuit strategy for multiple active client engagements.
\n- Engage directly with clients, providing expert guidance on technical strategy and architecture.
\n- Contribute to the sales catalog by improving or creating reusable collateral based on what you’re seeing in the field.
\n
\n
In the first six months, expect to:
\n
\n- Be recognized as a trusted technical voice in client conversations and a consistent presence in the opportunity development motion.
\n- Drive measurable impact across your KPIs.
\n- Help refine internal solution frameworks, methodologies, and the way SAs engage across the sales cycle.
\n
\n
In the first year, expect to:
\n
\n- Make a significant impact on the growth and success of Toptal’s Technology Services practice.
\n- Help scale Toptal’s solution capabilities and expand our market presence across new domains and client segments.
\n- Serve as a model for how embedded, proactive SA engagement drives better outcomes for clients and for Toptal.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- 5+ years of experience in solutions architecture, pre-sales engineering, technical consulting, or a related technical field.
\n- Broad technical fluency across multiple domains — cloud infrastructure (AWS, Azure, GCP), data and analytics, AI/ML, application modernization, and/or security. Deep specialization in one or more areas is valued, but versatility across domains is essential.
\n- Familiarity with cloud-native technologies such as containerization, serverless computing, and microservices architecture.
\n- Working knowledge of Infrastructure-as-Code (IaC) tools, CI/CD pipelines, and DevOps practices.
\n- Understanding of security best practices, including identity and access management, encryption, and compliance frameworks.
\n- Experience with or strong awareness of AI/ML solutions, including generative AI, agentic AI patterns, and how these capabilities are being applied in enterprise environments. Ability to speak credibly to AI use cases in client conversations and incorporate AI-driven approaches into solution designs.
\n- Experience with cloud migration strategies, hybrid environments, and/or application modernization approaches.
\n- Solid grasp of networking concepts in cloud environments (VPC, firewalls, load balancing, DNS).
\n- Proficiency in at least one programming language (e.g., Python, Go, Java, or JavaScript).
\n- Passion for staying current with technology trends and a commitment to continuous learning across the evolving tech landscape.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
For Toptal Use Only: #LI-JW1 #canada #centralamerica #southamerica #LI-REMOTE
\n
\n
About Toptal
\n
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
\n
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
Job Summary:
\n
Toptal is an innovative organization that is disrupting the global professional services and talent market. In response to our clients’ overwhelming demand for exceptional talent in new areas, we are expanding the breadth and depth of our Technology Services practice to enable the next phase of growth.
\n
As a Solutions Architect within Toptal’s Technology Services practice, you will be embedded directly in active client engagements. Reporting to the Director of Cloud Services, you will participate in client conversations from the earliest stages of opportunity scoping, working alongside account management to deepen discovery, shape solutions, and uncover adjacent opportunities that drive higher-value pipeline. Your role is not to wait for a pursuit to land on your desk; it is to be in the room when the opportunity is first being defined, ensuring Toptal brings the right technical depth and strategic perspective from the start.
\n
You will work across cloud, AI/ML, data, security, and application modernization domains to design scalable, secure solutions tailored to each client’s business and technical requirements. Your expertise will be instrumental in helping Toptal move faster, win more, and deliver stronger outcomes for our clients.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
You will be responsible for designing, architecting, and delivering cloud solutions for clients across industries. This includes:
\n
\n- Opportunity Development: Participate in client conversations from the seconnd call forward — when opportunity scoping begins — to conduct deeper technical and business discovery alongside account management.
\n- Solution Design: Lead the design of scalable, secure, and cost-effective architectures across cloud, AI/ML, data, security, and application modernization domains, leveraging industry best practices.
\n- Client Engagement: Work closely with clients to understand their business challenges, technical needs, and strategic goals, surfacing adjacent use cases and expansion opportunities that increase deal depth and pipeline value.
\n- Technical Leadership: Guide cross-functional teams in shaping and validating proposed solutions, ensuring best practices in architecture, security, and delivery feasibility.
\n- Pre-Sales Partnership: Partner with account management and sales leadership to shape pursuit strategies, define solution approaches, and contribute to proposals and technical presentations. Arrive at every pursuit fully informed, not catching up.
\n- Catalog & Collateral Contribution: Leverage and contribute to the team’s sales catalog, reusable reference architectures, battle cards, solution briefs, and repeatable plays, to accelerate scoping and improve proposal quality.
\n- Performance & Optimization Advisory: Assess existing client environments, identify areas for improvement, and recommend strategies that strengthen the business case and expand the engagement scope.
\n- Security & Compliance Awareness: Ensure proposed solutions account for relevant security, compliance, and governance standards such as ISO 27001, NIST, and SOC 2.
\n- Collaboration: Work closely with the Director of Cloud Services, delivery teams, talent operations, and strategic partners to drive successful outcomes across the full engagement lifecycle.
\n- Thought Leadership: Stay current with technology trends, emerging platforms, and industry best practices to inform Toptal’s Technology Services strategy and strengthen client-facing credibility.
\n- This role is highly collaborative, working closely with Sales, Talent Ops, Delivery, and Partnerships to deliver world-class solutions to Toptal’s clients.
\n- As a senior-level individual contributor, you are expected to exercise discretion and independent judgment daily.
\n
\n
A successful Solutions Architect has the ability to:
\n
\n- Design and recommend solutions and architectures across cloud, AI/ML, data, security, and application modernization domains that align with client business objectives.
\n- Effectively communicate complex technical concepts to both technical and non-technical stakeholders, translating a solution approach into terms a CTO and a CFO both understand.
\n- Operate in high-growth, fast-paced environments, adapting to evolving client needs and shifting priorities without waiting for direction.
\n- Engage early in the sales cycle and add value from the first scoping conversation.
\n- Leverage data-driven decision-making to evaluate solutions, strengthen business cases, and optimize proposed approaches.
\n- Roll up their sleeves to build proof-of-concepts (PoCs) and demonstrate feasibility to clients when needed.
\n- Develop scalable solutions that balance performance, security, and cost-efficiency across multiple technology domains.
\n- Work cross-functionally with account management, delivery, and partnerships to align solution strategies with client needs and Toptal’s capabilities.
\n- Identify adjacent opportunities and expansion paths during discovery that increase the value and breadth of each engagement.
\n
\n
In the first week, expect to:
\n
\n- Onboard and integrate into Toptal; meet your colleagues.
\n- Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.
\n- Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.
\n
\n
In the first month, expect to:
\n
\n- Develop relationships with key stakeholders across Tech Services, account management, and delivery.
\n- Gain a deep understanding of Toptal’s service offerings, sales catalog, and how we position solutions across cloud, AI/ML, data, security, and modernization domains.
\n- Begin joining 2nd calls alongside account management to observe the scoping motion and understand how opportunities take shape.
\n- Familiarize yourself with existing collateral, reference architectures, and repeatable plays the team has built.
\n
\n
In the first three months, expect to:
\n
\n- Actively participate in second calls as a full member of the sales motion, contributing to discovery, shaping solution narratives, and identifying expansion opportunities.
\n- Own solution design and pursuit strategy for multiple active client engagements.
\n- Engage directly with clients, providing expert guidance on technical strategy and architecture.
\n- Contribute to the sales catalog by improving or creating reusable collateral based on what you’re seeing in the field.
\n
\n
In the first six months, expect to:
\n
\n- Be recognized as a trusted technical voice in client conversations and a consistent presence in the opportunity development motion.
\n- Drive measurable impact across your KPIs.
\n- Help refine internal solution frameworks, methodologies, and the way SAs engage across the sales cycle.
\n
\n
In the first year, expect to:
\n
\n- Make a significant impact on the growth and success of Toptal’s Technology Services practice.
\n- Help scale Toptal’s solution capabilities and expand our market presence across new domains and client segments.
\n- Serve as a model for how embedded, proactive SA engagement drives better outcomes for clients and for Toptal.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- 5+ years of experience in solutions architecture, pre-sales engineering, technical consulting, or a related technical field.
\n- Broad technical fluency across multiple domains — cloud infrastructure (AWS, Azure, GCP), data and analytics, AI/ML, application modernization, and/or security. Deep specialization in one or more areas is valued, but versatility across domains is essential.
\n- Familiarity with cloud-native technologies such as containerization, serverless computing, and microservices architecture.
\n- Working knowledge of Infrastructure-as-Code (IaC) tools, CI/CD pipelines, and DevOps practices.
\n- Understanding of security best practices, including identity and access management, encryption, and compliance frameworks.
\n- Experience with or strong awareness of AI/ML solutions, including generative AI, agentic AI patterns, and how these capabilities are being applied in enterprise environments. Ability to speak credibly to AI use cases in client conversations and incorporate AI-driven approaches into solution designs.
\n- Experience with cloud migration strategies, hybrid environments, and/or application modernization approaches.
\n- Solid grasp of networking concepts in cloud environments (VPC, firewalls, load balancing, DNS).
\n- Proficiency in at least one programming language (e.g., Python, Go, Java, or JavaScript).
\n- Passion for staying current with technology trends and a commitment to continuous learning across the evolving tech landscape.
\n- Outstanding written and verbal communication skills.
\n- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
For Toptal Use Only: #LI-JW1 #canada #centralamerica #southamerica #LI-REMOTE
\n
About Toptal
\n
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue
and team members based around the globe, Toptal is the
world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
\nJob Summary
\n
\nAs the SVP of Professional Services, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s professional services—including all Professional Service-related areas such as all Delivery and Practice areas. You will have complete responsibility for the strategy of Toptal’s service lines including Technology Services, Management Consulting, and Marketing Agency.
\n
\nThis role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.
\n
\nThis is a remote position. Resumes and communication must be submitted in English.
\n
\nResponsibilities
\n
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n· Build and own the vision, strategy, and execution plan for Toptal’s services function—including all service lines.
\n· Define the organizational structure and leadership model for the Services teams, ensuring the right roles and capabilities are in place.
\n· Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.
\n· Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.
\n· Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.
\n· Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.
\n· Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support delivery excellence, scalability, and evolving business needs.
\n
\nIn the first week, expect to:
\n
\n· Onboard and integrate into Toptal.
\n· Learn Toptal’s model, our value proposition, and our story.
\n· Deep dive into the Services organization to gain clarity on current structures, key initiatives, and challenges.
\n· Meet key leaders and stakeholders across Services, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.
\n
\nIn the first month, expect to:
\n
\n· Conduct a comprehensive assessment of each service line, including organizational structure, team capabilities, operational processes, and performance metrics.
\n· Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.
\n· Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services function.
\n· Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.
\n
\nIn the first three months, expect to:
\n
\n· Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services, emphasizing scalability and efficiency.
\n· Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.
\n· Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.
\n
\nIn the first six months, expect to:
\n
\n· Achieve significant growth in gross revenue and pipeline volume across all Services.
\n· Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.
\n· Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.
\n
\nIn the first year, expect to:
\n
\n· Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.
\n· Have positioned Toptal’s Services as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.
\n· Scale the operational infrastructure to support anticipated growth, including technology and processes.
\n· Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.
\n
\nQualifications and Job Requirements:
\n
\n· Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
\n· 10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.
\n· Proven track record of successfully leading multi-service line operations with accountability for P&L, growth, and operational excellence.
\n· Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.
\n· Experience at a technology or hyper-growth company is strongly preferred.
\n· Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
\n· Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.
\n· Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.
\n· Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.
\n· Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
\n· Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
\n· Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.
\n· Quality. You take pride in everything you deliver as a reflection of yourself.
\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n· Willingness to travel to meet with clients, team members, and stakeholders.
\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
","id":"bdb0ebe0-34d0-4108-8745-742250b3b7ee","lists":[],"text":"SVP, Professional Services","country":"CA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"About Toptal
\n
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue
and team members based around the globe, Toptal is the
world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
\nJob Summary
\n
\nAs the SVP of Professional Services, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s professional services—including all Professional Service-related areas such as all Delivery and Practice areas. You will have complete responsibility for the strategy of Toptal’s service lines including Technology Services, Management Consulting, and Marketing Agency.
\n
\nThis role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.
\n
\nThis is a remote position. Resumes and communication must be submitted in English.
\n
\nResponsibilities
\n
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n· Build and own the vision, strategy, and execution plan for Toptal’s services function—including all service lines.
\n· Define the organizational structure and leadership model for the Services teams, ensuring the right roles and capabilities are in place.
\n· Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.
\n· Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.
\n· Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.
\n· Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.
\n· Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support delivery excellence, scalability, and evolving business needs.
\n
\nIn the first week, expect to:
\n
\n· Onboard and integrate into Toptal.
\n· Learn Toptal’s model, our value proposition, and our story.
\n· Deep dive into the Services organization to gain clarity on current structures, key initiatives, and challenges.
\n· Meet key leaders and stakeholders across Services, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.
\n
\nIn the first month, expect to:
\n
\n· Conduct a comprehensive assessment of each service line, including organizational structure, team capabilities, operational processes, and performance metrics.
\n· Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.
\n· Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services function.
\n· Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.
\n
\nIn the first three months, expect to:
\n
\n· Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services, emphasizing scalability and efficiency.
\n· Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.
\n· Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.
\n
\nIn the first six months, expect to:
\n
\n· Achieve significant growth in gross revenue and pipeline volume across all Services.
\n· Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.
\n· Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.
\n
\nIn the first year, expect to:
\n
\n· Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.
\n· Have positioned Toptal’s Services as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.
\n· Scale the operational infrastructure to support anticipated growth, including technology and processes.
\n· Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.
\n
\nQualifications and Job Requirements:
\n
\n· Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
\n· 10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.
\n· Proven track record of successfully leading multi-service line operations with accountability for P&L, growth, and operational excellence.
\n· Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.
\n· Experience at a technology or hyper-growth company is strongly preferred.
\n· Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
\n· Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.
\n· Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.
\n· Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.
\n· Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
\n· Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
\n· Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.
\n· Quality. You take pride in everything you deliver as a reflection of yourself.
\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n· Willingness to travel to meet with clients, team members, and stakeholders.
\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
","descriptionBodyPlain":"About Toptal\n \nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\n \nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\n \nJob Summary\n \nAs the SVP of Professional Services, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s professional services—including all Professional Service-related areas such as all Delivery and Practice areas. You will have complete responsibility for the strategy of Toptal’s service lines including Technology Services, Management Consulting, and Marketing Agency.\n \nThis role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.\n \nThis is a remote position. Resumes and communication must be submitted in English.\n \nResponsibilities\n \nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\n \n· Build and own the vision, strategy, and execution plan for Toptal’s services function—including all service lines.\n· Define the organizational structure and leadership model for the Services teams, ensuring the right roles and capabilities are in place.\n· Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.\n· Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.\n· Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.\n· Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.\n· Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support delivery excellence, scalability, and evolving business needs.\n \nIn the first week, expect to:\n \n· Onboard and integrate into Toptal.\n· Learn Toptal’s model, our value proposition, and our story.\n· Deep dive into the Services organization to gain clarity on current structures, key initiatives, and challenges.\n· Meet key leaders and stakeholders across Services, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.\n \nIn the first month, expect to:\n \n· Conduct a comprehensive assessment of each service line, including organizational structure, team capabilities, operational processes, and performance metrics.\n· Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.\n· Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services function.\n· Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.\n \nIn the first three months, expect to:\n \n· Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services, emphasizing scalability and efficiency.\n· Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.\n· Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.\n \nIn the first six months, expect to:\n \n· Achieve significant growth in gross revenue and pipeline volume across all Services.\n· Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.\n· Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.\n \nIn the first year, expect to:\n \n· Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.\n· Have positioned Toptal’s Services as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.\n· Scale the operational infrastructure to support anticipated growth, including technology and processes.\n· Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.\n \nQualifications and Job Requirements:\n \n· Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.\n· 10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.\n· Proven track record of successfully leading multi-service line operations with accountability for P&L, growth, and operational excellence.\n· Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.\n· Experience at a technology or hyper-growth company is strongly preferred.\n· Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.\n· Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.\n· Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.\n· Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.\n· Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.\n· Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.\n· Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.\n· Quality. You take pride in everything you deliver as a reflection of yourself.\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\n· Willingness to travel to meet with clients, team members, and stakeholders.\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n \n","hostedUrl":"https://jobs.lever.co/toptal/bdb0ebe0-34d0-4108-8745-742250b3b7ee","applyUrl":"https://jobs.lever.co/toptal/bdb0ebe0-34d0-4108-8745-742250b3b7ee/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Services","location":"Anywhere","team":"Services","allLocations":["Anywhere"]},"createdAt":1760735780385,"descriptionPlain":"About Toptal\n \nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\n \nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\n \nJob Summary:\n \nAs the SVP of Professional Services, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s professional services—including all Professional Service-related areas such as all Delivery and Practice areas. You will have complete responsibility for the strategy of Toptal’s service lines including Technology Services, Management Consulting, and Marketing Agency.\n \nThis role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.\n \nThis is a remote position. Resumes and communication must be submitted in English.\n \nResponsibilities:\n \nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\n \n· Build and own the vision, strategy, and execution plan for Toptal’s services function—including all service lines.\n· Define the organizational structure and leadership model for the Services teams, ensuring the right roles and capabilities are in place.\n· Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.\n· Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.\n· Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.\n· Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.\n· Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support delivery excellence, scalability, and evolving business needs.\n \nIn the first week, expect to:\n \n· Onboard and integrate into Toptal.\n· Learn Toptal’s model, our value proposition, and our story.\n· Deep dive into the Services organization to gain clarity on current structures, key initiatives, and challenges.\n· Meet key leaders and stakeholders across Services, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.\n \nIn the first month, expect to:\n \n· Conduct a comprehensive assessment of each service line, including organizational structure, team capabilities, operational processes, and performance metrics.\n· Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.\n· Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services function.\n· Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.\n \nIn the first three months, expect to:\n \n· Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services, emphasizing scalability and efficiency.\n· Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.\n· Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.\n \nIn the first six months, expect to:\n \n· Achieve significant growth in gross revenue and pipeline volume across all Services.\n· Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.\n· Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.\n \nIn the first year, expect to:\n \n· Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.\n· Have positioned Toptal’s Services as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.\n· Scale the operational infrastructure to support anticipated growth, including technology and processes.\n· Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.\n \nQualifications and Job Requirements:\n \n· Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.\n· 10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.\n· Proven track record of successfully leading multi-service line operations with accountability for P&L, growth, and operational excellence.\n· Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.\n· Experience at a technology or hyper-growth company is strongly preferred.\n· Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.\n· Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.\n· Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.\n· Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.\n· Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.\n· Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.\n· Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.\n· Quality. You take pride in everything you deliver as a reflection of yourself.\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\n· Willingness to travel to meet with clients, team members, and stakeholders.\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n \nEssential Job Functions\n \n· Regularly and reliably attend scheduled virtual team meetings on camera.\n· Work independently with minimal supervision.\n· Use all required digital collaboration tools.\n· Prioritize and self-manage workflows and deadlines.\n \nUS FLSA Classification: Full-Time/Exempt\n \n","description":"About Toptal
\n
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue
and team members based around the globe, Toptal is the
world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
\nJob Summary:
\n
\nAs the SVP of Professional Services, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s professional services—including all Professional Service-related areas such as all Delivery and Practice areas. You will have complete responsibility for the strategy of Toptal’s service lines including Technology Services, Management Consulting, and Marketing Agency.
\n
\nThis role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.
\n
\nThis is a remote position. Resumes and communication must be submitted in English.
\n
\nResponsibilities:
\n
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n· Build and own the vision, strategy, and execution plan for Toptal’s services function—including all service lines.
\n· Define the organizational structure and leadership model for the Services teams, ensuring the right roles and capabilities are in place.
\n· Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.
\n· Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.
\n· Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.
\n· Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.
\n· Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support delivery excellence, scalability, and evolving business needs.
\n
\nIn the first week, expect to:
\n
\n· Onboard and integrate into Toptal.
\n· Learn Toptal’s model, our value proposition, and our story.
\n· Deep dive into the Services organization to gain clarity on current structures, key initiatives, and challenges.
\n· Meet key leaders and stakeholders across Services, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.
\n
\nIn the first month, expect to:
\n
\n· Conduct a comprehensive assessment of each service line, including organizational structure, team capabilities, operational processes, and performance metrics.
\n· Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.
\n· Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services function.
\n· Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.
\n
\nIn the first three months, expect to:
\n
\n· Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services, emphasizing scalability and efficiency.
\n· Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.
\n· Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.
\n
\nIn the first six months, expect to:
\n
\n· Achieve significant growth in gross revenue and pipeline volume across all Services.
\n· Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.
\n· Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.
\n
\nIn the first year, expect to:
\n
\n· Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.
\n· Have positioned Toptal’s Services as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.
\n· Scale the operational infrastructure to support anticipated growth, including technology and processes.
\n· Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.
\n
\nQualifications and Job Requirements:
\n
\n· Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
\n· 10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.
\n· Proven track record of successfully leading multi-service line operations with accountability for P&L, growth, and operational excellence.
\n· Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.
\n· Experience at a technology or hyper-growth company is strongly preferred.
\n· Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
\n· Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.
\n· Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.
\n· Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.
\n· Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
\n· Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
\n· Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.
\n· Quality. You take pride in everything you deliver as a reflection of yourself.
\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n· Willingness to travel to meet with clients, team members, and stakeholders.
\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\nEssential Job Functions
\n
\n· Regularly and reliably attend scheduled virtual team meetings on camera.
\n· Work independently with minimal supervision.
\n· Use all required digital collaboration tools.
\n· Prioritize and self-manage workflows and deadlines.
\n
\nUS FLSA Classification: Full-Time/Exempt
\n
","id":"8ba25c25-e57b-4ae9-933f-1a8b54898ab8","lists":[],"text":"SVP, Professional Services - US-Based","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"About Toptal
\n
\nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue
and team members based around the globe, Toptal is the
world’s largest fully remote workforce.
\nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
\n
\nJob Summary:
\n
\nAs the SVP of Professional Services, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s professional services—including all Professional Service-related areas such as all Delivery and Practice areas. You will have complete responsibility for the strategy of Toptal’s service lines including Technology Services, Management Consulting, and Marketing Agency.
\n
\nThis role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.
\n
\nThis is a remote position. Resumes and communication must be submitted in English.
\n
\nResponsibilities:
\n
\nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
\n
\n· Build and own the vision, strategy, and execution plan for Toptal’s services function—including all service lines.
\n· Define the organizational structure and leadership model for the Services teams, ensuring the right roles and capabilities are in place.
\n· Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.
\n· Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.
\n· Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.
\n· Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.
\n· Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support delivery excellence, scalability, and evolving business needs.
\n
\nIn the first week, expect to:
\n
\n· Onboard and integrate into Toptal.
\n· Learn Toptal’s model, our value proposition, and our story.
\n· Deep dive into the Services organization to gain clarity on current structures, key initiatives, and challenges.
\n· Meet key leaders and stakeholders across Services, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.
\n
\nIn the first month, expect to:
\n
\n· Conduct a comprehensive assessment of each service line, including organizational structure, team capabilities, operational processes, and performance metrics.
\n· Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.
\n· Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services function.
\n· Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.
\n
\nIn the first three months, expect to:
\n
\n· Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services, emphasizing scalability and efficiency.
\n· Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.
\n· Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.
\n
\nIn the first six months, expect to:
\n
\n· Achieve significant growth in gross revenue and pipeline volume across all Services.
\n· Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.
\n· Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.
\n
\nIn the first year, expect to:
\n
\n· Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.
\n· Have positioned Toptal’s Services as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.
\n· Scale the operational infrastructure to support anticipated growth, including technology and processes.
\n· Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.
\n
\nQualifications and Job Requirements:
\n
\n· Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
\n· 10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.
\n· Proven track record of successfully leading multi-service line operations with accountability for P&L, growth, and operational excellence.
\n· Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.
\n· Experience at a technology or hyper-growth company is strongly preferred.
\n· Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
\n· Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.
\n· Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.
\n· Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.
\n· Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
\n· Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
\n· Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.
\n· Quality. You take pride in everything you deliver as a reflection of yourself.
\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
\n· Willingness to travel to meet with clients, team members, and stakeholders.
\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\nEssential Job Functions
\n
\n· Regularly and reliably attend scheduled virtual team meetings on camera.
\n· Work independently with minimal supervision.
\n· Use all required digital collaboration tools.
\n· Prioritize and self-manage workflows and deadlines.
\n
\nUS FLSA Classification: Full-Time/Exempt
\n
","descriptionBodyPlain":"About Toptal\n \nToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.\n \nWe take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.\n \nJob Summary:\n \nAs the SVP of Professional Services, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s professional services—including all Professional Service-related areas such as all Delivery and Practice areas. You will have complete responsibility for the strategy of Toptal’s service lines including Technology Services, Management Consulting, and Marketing Agency.\n \nThis role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.\n \nThis is a remote position. Resumes and communication must be submitted in English.\n \nResponsibilities:\n \nThe following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.\n \n· Build and own the vision, strategy, and execution plan for Toptal’s services function—including all service lines.\n· Define the organizational structure and leadership model for the Services teams, ensuring the right roles and capabilities are in place.\n· Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.\n· Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.\n· Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.\n· Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.\n· Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support delivery excellence, scalability, and evolving business needs.\n \nIn the first week, expect to:\n \n· Onboard and integrate into Toptal.\n· Learn Toptal’s model, our value proposition, and our story.\n· Deep dive into the Services organization to gain clarity on current structures, key initiatives, and challenges.\n· Meet key leaders and stakeholders across Services, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.\n \nIn the first month, expect to:\n \n· Conduct a comprehensive assessment of each service line, including organizational structure, team capabilities, operational processes, and performance metrics.\n· Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.\n· Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services function.\n· Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.\n \nIn the first three months, expect to:\n \n· Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services, emphasizing scalability and efficiency.\n· Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.\n· Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.\n \nIn the first six months, expect to:\n \n· Achieve significant growth in gross revenue and pipeline volume across all Services.\n· Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.\n· Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.\n \nIn the first year, expect to:\n \n· Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.\n· Have positioned Toptal’s Services as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.\n· Scale the operational infrastructure to support anticipated growth, including technology and processes.\n· Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.\n \nQualifications and Job Requirements:\n \n· Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.\n· 10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.\n· Proven track record of successfully leading multi-service line operations with accountability for P&L, growth, and operational excellence.\n· Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.\n· Experience at a technology or hyper-growth company is strongly preferred.\n· Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.\n· Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.\n· Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.\n· Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.\n· Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.\n· Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.\n· Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.\n· Quality. You take pride in everything you deliver as a reflection of yourself.\n· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.\n· Willingness to travel to meet with clients, team members, and stakeholders.\n· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n \nEssential Job Functions\n \n· Regularly and reliably attend scheduled virtual team meetings on camera.\n· Work independently with minimal supervision.\n· Use all required digital collaboration tools.\n· Prioritize and self-manage workflows and deadlines.\n \nUS FLSA Classification: Full-Time/Exempt\n \n","hostedUrl":"https://jobs.lever.co/toptal/8ba25c25-e57b-4ae9-933f-1a8b54898ab8","applyUrl":"https://jobs.lever.co/toptal/8ba25c25-e57b-4ae9-933f-1a8b54898ab8/apply"},{"additional":"","additionalPlain":"","categories":{"department":"New Business","location":"Canada, Central America, South America","team":"Toptal Resume","allLocations":["Canada, Central America, South America"]},"createdAt":1775221551081,"descriptionPlain":"Job Summary:\nWe’re looking for a results-driven Marketing Specialist to support and execute key marketing initiatives across email, content, SEO, and social media. This role is primarily focused on email marketing, automation, optimization, and analysis, and requires deep expertise in Salesforce Marketing Cloud. The ideal candidate will also be able to create high-quality written content for blogs, SEO, and social channels.\nThis is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.\nResponsibilities:\nEmail Marketing, Automation, Optimization, and Analysis\nOwn the execution of email marketing campaigns from planning through deployment, QA, testing, reporting, and optimization.\nBuild, manage, and optimize automated journeys, campaigns, and audience segmentation in Salesforce Marketing Cloud.\nDevelop email content aligned with campaign goals, brand voice, and audience needs.\nConduct A/B testing on subject lines, copy, CTAs, send times, and audience segments to improve performance.\nMonitor and analyze campaign performance, including open rates, click-through rates, conversions, engagement, and other KPIs.\nApply best practices across deliverability, compliance, personalization, and lifecycle marketing.\nTranslate campaign insights into actionable recommendations to improve future performance.\nBlog and SEO Writing\nWrite and edit high-quality blog content aligned with brand messaging, audience interests, and SEO goals, , while exercising discretion and independent judgment.\nCreate SEO-focused content and optimize written content for target keywords, search intent, readability, and internal linking.\nRefresh and optimize existing blog content to improve rankings and performance.\nEnsure all written content is clear, accurate, engaging, and on-brand.\nSocial Media Content\nCreate compelling social media copy and content concepts that support broader campaign and content objectives.\nSupport the content calendar with consistent, brand-aligned content across relevant channels.\nAdapt campaign, blog, and email messaging into channel-appropriate social content.\nMonitor content performance and recommend improvements based on engagement data and audience response.\nQualifications and Job Requirements:\nBachelor’s degree is required.\n5+ years of experience in marketing with a strong emphasis on email marketing and automation.\nExpert knowledge of Salesforce Marketing Cloud is required, including hands-on experience with Journey Builder, Automation Studio, Email Studio, Content Builder, and Contact Builder.\nStrong experience writing marketing content across email, blog, SEO, and social media formats.\nStrong understanding of SEO and on-page optimization best practices.\nExperience with audience segmentation, email testing, and campaign optimization.\nFamiliarity with SQL or AMPscript within Salesforce Marketing Cloud.\nExperience in B2B marketing is a plus.\nExperience using analytics and reporting tools to measure content and campaign performance is a plus.\nFamiliarity with HTML/CSS for email formatting and minor template edits.\nAbility to interpret performance data and turn insights into actionable recommendations.\nStrong attention to detail, organization, and project management skills.\nAbility to manage multiple priorities and deadlines in a fast-paced environment.\nCollaborative mindset with the ability to work cross-functionally and independently.\nYou must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.\n","description":"\n
Job Summary:
\n
We’re looking for a results-driven Marketing Specialist to support and execute key marketing initiatives across email, content, SEO, and social media. This role is primarily focused on email marketing, automation, optimization, and analysis, and requires deep expertise in Salesforce Marketing Cloud. The ideal candidate will also be able to create high-quality written content for blogs, SEO, and social channels.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
Email Marketing, Automation, Optimization, and Analysis
\n
\n- Own the execution of email marketing campaigns from planning through deployment, QA, testing, reporting, and optimization.
\n- Build, manage, and optimize automated journeys, campaigns, and audience segmentation in Salesforce Marketing Cloud.
\n- Develop email content aligned with campaign goals, brand voice, and audience needs.
\n- Conduct A/B testing on subject lines, copy, CTAs, send times, and audience segments to improve performance.
\n- Monitor and analyze campaign performance, including open rates, click-through rates, conversions, engagement, and other KPIs.
\n- Apply best practices across deliverability, compliance, personalization, and lifecycle marketing.
\n- Translate campaign insights into actionable recommendations to improve future performance.
\n
\n
Blog and SEO Writing
\n
\n- Write and edit high-quality blog content aligned with brand messaging, audience interests, and SEO goals, , while exercising discretion and independent judgment.
\n- Create SEO-focused content and optimize written content for target keywords, search intent, readability, and internal linking.
\n- Refresh and optimize existing blog content to improve rankings and performance.
\n- Ensure all written content is clear, accurate, engaging, and on-brand.
\n
\n
Social Media Content
\n
\n- Create compelling social media copy and content concepts that support broader campaign and content objectives.
\n- Support the content calendar with consistent, brand-aligned content across relevant channels.
\n- Adapt campaign, blog, and email messaging into channel-appropriate social content.
\n- Monitor content performance and recommend improvements based on engagement data and audience response.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- 5+ years of experience in marketing with a strong emphasis on email marketing and automation.
\n- Expert knowledge of Salesforce Marketing Cloud is required, including hands-on experience with Journey Builder, Automation Studio, Email Studio, Content Builder, and Contact Builder.
\n- Strong experience writing marketing content across email, blog, SEO, and social media formats.
\n- Strong understanding of SEO and on-page optimization best practices.
\n- Experience with audience segmentation, email testing, and campaign optimization.
\n- Familiarity with SQL or AMPscript within Salesforce Marketing Cloud.
\n- Experience in B2B marketing is a plus.
\n- Experience using analytics and reporting tools to measure content and campaign performance is a plus.
\n- Familiarity with HTML/CSS for email formatting and minor template edits.
\n- Ability to interpret performance data and turn insights into actionable recommendations.
\n- Strong attention to detail, organization, and project management skills.
\n- Ability to manage multiple priorities and deadlines in a fast-paced environment.
\n- Collaborative mindset with the ability to work cross-functionally and independently.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
Job Summary:
\n
We’re looking for a results-driven Marketing Specialist to support and execute key marketing initiatives across email, content, SEO, and social media. This role is primarily focused on email marketing, automation, optimization, and analysis, and requires deep expertise in Salesforce Marketing Cloud. The ideal candidate will also be able to create high-quality written content for blogs, SEO, and social channels.
\n
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
\n
Responsibilities:
\n
Email Marketing, Automation, Optimization, and Analysis
\n
\n- Own the execution of email marketing campaigns from planning through deployment, QA, testing, reporting, and optimization.
\n- Build, manage, and optimize automated journeys, campaigns, and audience segmentation in Salesforce Marketing Cloud.
\n- Develop email content aligned with campaign goals, brand voice, and audience needs.
\n- Conduct A/B testing on subject lines, copy, CTAs, send times, and audience segments to improve performance.
\n- Monitor and analyze campaign performance, including open rates, click-through rates, conversions, engagement, and other KPIs.
\n- Apply best practices across deliverability, compliance, personalization, and lifecycle marketing.
\n- Translate campaign insights into actionable recommendations to improve future performance.
\n
\n
Blog and SEO Writing
\n
\n- Write and edit high-quality blog content aligned with brand messaging, audience interests, and SEO goals, , while exercising discretion and independent judgment.
\n- Create SEO-focused content and optimize written content for target keywords, search intent, readability, and internal linking.
\n- Refresh and optimize existing blog content to improve rankings and performance.
\n- Ensure all written content is clear, accurate, engaging, and on-brand.
\n
\n
Social Media Content
\n
\n- Create compelling social media copy and content concepts that support broader campaign and content objectives.
\n- Support the content calendar with consistent, brand-aligned content across relevant channels.
\n- Adapt campaign, blog, and email messaging into channel-appropriate social content.
\n- Monitor content performance and recommend improvements based on engagement data and audience response.
\n
\n
Qualifications and Job Requirements:
\n
\n- Bachelor’s degree is required.
\n- 5+ years of experience in marketing with a strong emphasis on email marketing and automation.
\n- Expert knowledge of Salesforce Marketing Cloud is required, including hands-on experience with Journey Builder, Automation Studio, Email Studio, Content Builder, and Contact Builder.
\n- Strong experience writing marketing content across email, blog, SEO, and social media formats.
\n- Strong understanding of SEO and on-page optimization best practices.
\n- Experience with audience segmentation, email testing, and campaign optimization.
\n- Familiarity with SQL or AMPscript within Salesforce Marketing Cloud.
\n- Experience in B2B marketing is a plus.
\n- Experience using analytics and reporting tools to measure content and campaign performance is a plus.
\n- Familiarity with HTML/CSS for email formatting and minor template edits.
\n- Ability to interpret performance data and turn insights into actionable recommendations.
\n- Strong attention to detail, organization, and project management skills.
\n- Ability to manage multiple priorities and deadlines in a fast-paced environment.
\n- Collaborative mindset with the ability to work cross-functionally and independently.
\n- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
\n
\n
\n
About the Role:
\n
We are seeking individuals who have a basic familiarity with financial markets to help transcribe and review audio discussions. You do not need to be a professional transcriptionist or a finance expert. Experience buying or selling stocks personally and a general understanding of how financial markets work is sufficient. Your role will be to accurately transcribe conversations and review AI-generated summaries of discussions that may reference companies, stock tickers, and common market terms.
\n
Tasks & Deliverables:
\n
\n- Task 1: Transcription of audio data following provided guidelines.
\n- Task 2: Review and evaluate corrections of AI-generated transcription summaries.
\n
\n
Required Skills:
\n
\n- An understanding of financial terms such as ETFs, DOW, SPIDER, and tickers.
\n- Basic experience in buying and selling stocks (can be personal experience).
\n- Be fluent and hold the ability to comprehend and transcribe financial discussions in one of the following languages: Bahasa, Cantonese, * French, German, Italian, Japanese, Korean, Malay, Mandarin, Portuguese, Russian, Spanish.
\n- Keen attention to detail and ability to evaluate AI-generated summaries.
\n
\n
Nice-to-have Skills:
\n
\n- Previous experience in transcription, even if informal.
\n- Familiarity with both US markets and the stock trading landscape.
\n
\n
Engagement Details:
\n
\n- Commitment Type: 5 consecutive days - 8 hours/day
\n- Hourly rate $25-$50 per hour, depending on language and experience.
\n- Duration: 1 week
\n- Location: On-site at NYC, Chicago, Jersey City, Seattle, or Palo Alto.
\n- Start Date: Selected individuals will start in April after passing client’s background and ID verification process.
\n
\n
\n
About the Role:
\n
We are seeking individuals who have a basic familiarity with financial markets to help transcribe and review audio discussions. You do not need to be a professional transcriptionist or a finance expert. Experience buying or selling stocks personally and a general understanding of how financial markets work is sufficient. Your role will be to accurately transcribe conversations and review AI-generated summaries of discussions that may reference companies, stock tickers, and common market terms.
\n
Tasks & Deliverables:
\n
\n- Task 1: Transcription of audio data following provided guidelines.
\n- Task 2: Review and evaluate corrections of AI-generated transcription summaries.
\n
\n
Required Skills:
\n
\n- An understanding of financial terms such as ETFs, DOW, SPIDER, and tickers.
\n- Basic experience in buying and selling stocks (can be personal experience).
\n- Be fluent and hold the ability to comprehend and transcribe financial discussions in one of the following languages: Bahasa, Cantonese, * French, German, Italian, Japanese, Korean, Malay, Mandarin, Portuguese, Russian, Spanish.
\n- Keen attention to detail and ability to evaluate AI-generated summaries.
\n
\n
Nice-to-have Skills:
\n
\n- Previous experience in transcription, even if informal.
\n- Familiarity with both US markets and the stock trading landscape.
\n
\n
Engagement Details:
\n
\n- Commitment Type: 5 consecutive days - 8 hours/day
\n- Hourly rate $25-$50 per hour, depending on language and experience.
\n- Duration: 1 week
\n- Location: On-site at NYC, Chicago, Jersey City, Seattle, or Palo Alto.
\n- Start Date: Selected individuals will start in April after passing client’s background and ID verification process.
\n
\n