[{"additionalPlain":"Good to Know:\n \nTodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are some of our favorites: \n \n-Hybrid work environment (blend of in-office and at-home days)\n-Up to 4 weeks per year of flexible 'work from anywhere' \n-Healthcare, vision, and dental plans, with generous contributions from the company\n-Life and disability insurance\n-Paid Parental Leave \n-Generous 401(k) Matching\n-Flexible Paid Time Off\n-Free membership to One Medical Group & Employee Assistance Program\n-Annual Professional Growth Budget\n-Employee donation matching\n-Employee Referral Program\n-Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits\n \nTodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.\n \nFor information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here.\n","additional":"Good to Know:
\n
\nTodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are some of our favorites:
\n
\n-Hybrid work environment (blend of in-office and at-home days)
\n-Up to 4 weeks per year of flexible 'work from anywhere'
\n-Healthcare, vision, and dental plans, with generous contributions from the company
\n-Life and disability insurance
\n-Paid Parental Leave
\n-Generous 401(k) Matching
\n-Flexible Paid Time Off
\n-Free membership to One Medical Group & Employee Assistance Program
\n-Annual Professional Growth Budget
\n-Employee donation matching
\n-Employee Referral Program
\n-Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
\n
\nTodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
\n
\nFor information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here. ","categories":{"commitment":"Full Time","department":"Powered by TodayTix","location":"New York, NY","team":"Operations","allLocations":["New York, NY"]},"createdAt":1773769999461,"descriptionPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n\n\nAbout the Role:\nPowered by TodayTix (PxT) is TodayTix Group's enterprise-level ticketing and e-commerce division, providing the technology and tools that help leading cultural organizations, attractions, and live events power their box office operations and drive online sales.\nWe’re looking for a detail-oriented, proactive, and adaptable Operations & Implementation Associate to join the PxT team. You’ll be the operational backbone of live partner launches — executing event builds, managing inventory and pricing, supporting partner-facing reporting, and being a reliable presence on-site when it counts.\nYour work will directly shape how we deliver for London partners like Secret Cinema and The Mousetrap, NYC partners like Little Island, and others in our growing portfolio. You’ll also contribute to the SOPs, training materials, and implementation frameworks that define how PxT scales.\nPlease note: this is a full time role and qualified candidates must be based in the greater New York area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. Some evenings and weekend work, especially around event launches, will be required. \nWe aim to be transparent and consistent from the start. To support fairness and equity across the team, this role has a fixed salary of $55,000 per year, which applies to all candidates at this level. This salary is benchmarked against the New York City market for this level and position. \n","description":"About TodayTix Group:
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
\nPowered by TodayTix (PxT) is TodayTix Group's enterprise-level ticketing and e-commerce division, providing the technology and tools that help leading cultural organizations, attractions, and live events power their box office operations and drive online sales.
\nWe’re looking for a detail-oriented, proactive, and adaptable Operations & Implementation Associate to join the PxT team. You’ll be the operational backbone of live partner launches — executing event builds, managing inventory and pricing, supporting partner-facing reporting, and being a reliable presence on-site when it counts.
\nYour work will directly shape how we deliver for London partners like Secret Cinema and The Mousetrap, NYC partners like Little Island, and others in our growing portfolio. You’ll also contribute to the SOPs, training materials, and implementation frameworks that define how PxT scales.
\nPlease note: this is a full time role and qualified candidates must be based in the greater New York area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. Some evenings and weekend work, especially around event launches, will be required.
\nWe aim to be transparent and consistent from the start. To support fairness and equity across the team, this role has a fixed salary of $55,000 per year, which applies to all candidates at this level. This salary is benchmarked against the New York City market for this level and position.
","id":"5e22fb02-6274-4dd5-a273-663a0d0288a1","lists":[{"text":"What Success Looks Like:","content":"\nEvent builds in our ticketing systems are accurate, on time, and require minimal rework.\nPartners receive timely, reliable reporting and feel supported through launch and beyond.\nInventory and pricing are managed proactively, with issues flagged and escalated before they become problems.\nOn-site event support is smooth, professional, and reflects well on PxT as a platform.\nSOPs and documentation are maintained to a standard that means anyone on the team can pick up where you left off.\n"},{"text":"What You'll Do: ","content":"\nExecute assigned event builds in the TodayTix ticketing platform — accurate pricing, inventory, allocations, and availability across all channels.\nManage daily inventory adjustments and implement pricing strategies as directed, flagging issues to senior team members proactively.\nSupport partner operational queries and ad-hoc reporting, escalating where needed.\nProvide on-site support at event launches, including box office operations, ticket scanning, and training venue and FOH staff.
Contribute to ticketing SOPs, operational runbooks, and partner-facing training materials.\n\nNote: this list represents the highest-priority focus areas for this role. Responsibilities will naturally evolve as the business grows and shifts — candidates should expect the scope to develop over time.
"},{"text":"We're Looking for Someone With: ","content":"\n1–2 years of experience in ticketing operations, box office management, or live event operations — you understand the ticketing lifecycle end to end.\nHands-on familiarity with a ticketing platform; experience with Spektrix, AudienceView, Lineup, or similar is valued.\nStrong organizational skills and high attention to detail — you catch things others miss and don't let them slip.\nComfort working across multiple concurrent workstreams in a fast-paced, sometimes ambiguous environment.\nExcellent written and verbal communication skills; you can translate operational detail into clear partner-facing language.\nProficiency in Excel or Google Sheets; comfort with data and a willingness to get into the numbers.\nFlexibility to work some evenings and weekends, particularly around event launches.\nGenuine interest in live entertainment, performing arts, or cultural programming — this work is more fun when you care about what's on stage.\n"},{"text":"Nice to Have:","content":"\nExperience working within a SaaS or product-led organization, or comfort navigating product development timelines.\nFamiliarity with project management tools (Notion, Monday.com, Asana, or similar).\nExperience supporting partner or client onboarding in an operational or implementation capacity.\nExposure to the US and/or UK live events markets.\n"}],"text":"Operations & Implementation Associate","country":"US","workplaceType":"hybrid","opening":"About TodayTix Group:
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
","openingPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n","descriptionBody":"About the Role:
\nPowered by TodayTix (PxT) is TodayTix Group's enterprise-level ticketing and e-commerce division, providing the technology and tools that help leading cultural organizations, attractions, and live events power their box office operations and drive online sales.
\nWe’re looking for a detail-oriented, proactive, and adaptable Operations & Implementation Associate to join the PxT team. You’ll be the operational backbone of live partner launches — executing event builds, managing inventory and pricing, supporting partner-facing reporting, and being a reliable presence on-site when it counts.
\nYour work will directly shape how we deliver for London partners like Secret Cinema and The Mousetrap, NYC partners like Little Island, and others in our growing portfolio. You’ll also contribute to the SOPs, training materials, and implementation frameworks that define how PxT scales.
\nPlease note: this is a full time role and qualified candidates must be based in the greater New York area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. Some evenings and weekend work, especially around event launches, will be required.
\nWe aim to be transparent and consistent from the start. To support fairness and equity across the team, this role has a fixed salary of $55,000 per year, which applies to all candidates at this level. This salary is benchmarked against the New York City market for this level and position.
","descriptionBodyPlain":"About the Role:\nPowered by TodayTix (PxT) is TodayTix Group's enterprise-level ticketing and e-commerce division, providing the technology and tools that help leading cultural organizations, attractions, and live events power their box office operations and drive online sales.\nWe’re looking for a detail-oriented, proactive, and adaptable Operations & Implementation Associate to join the PxT team. You’ll be the operational backbone of live partner launches — executing event builds, managing inventory and pricing, supporting partner-facing reporting, and being a reliable presence on-site when it counts.\nYour work will directly shape how we deliver for London partners like Secret Cinema and The Mousetrap, NYC partners like Little Island, and others in our growing portfolio. You’ll also contribute to the SOPs, training materials, and implementation frameworks that define how PxT scales.\nPlease note: this is a full time role and qualified candidates must be based in the greater New York area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. Some evenings and weekend work, especially around event launches, will be required. \nWe aim to be transparent and consistent from the start. To support fairness and equity across the team, this role has a fixed salary of $55,000 per year, which applies to all candidates at this level. This salary is benchmarked against the New York City market for this level and position. \n","hostedUrl":"https://jobs.lever.co/todaytixgroup/5e22fb02-6274-4dd5-a273-663a0d0288a1","applyUrl":"https://jobs.lever.co/todaytixgroup/5e22fb02-6274-4dd5-a273-663a0d0288a1/apply"},{"additionalPlain":"TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.\n \nTTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero-tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking.\n \nFor information on our UK Privacy policy, click here.\n","additional":"TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
\n
\nTTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero-tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking.
\n
\nFor information on our UK Privacy policy, click
here.
About TodayTix Group:
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
\n
About Secret Cinema:
\n
Secret Cinema produces spectacular theatrical productions that give our audiences an unforgettable night out. Our shows combine the talents of world-class theatre makers with Secret Cinema’s unique approach to bringing immersive worlds to life. Following the success of Grease The Immersive Movie Musical in 2025, several other large-scale productions are in development.
\n
About the Opportunity:
\n\n
We are looking for an experienced, highly organised and production minded Partnerships Account Manager to join our team on a part-time contract. This role is ideal for someone who can quickly integrate into a fast paced production environment and take ownership of delivering best-in-class brand partnerships from day one. Created to support the delivery of Secret Cinema's upcoming productions: Grease: The Immersive Movie Musical and Disney’s Pirates of the Caribbean: The Immersive Adventure, the role will play a critical part during key planning, build and live delivery phases.
\n
The successful candidate will play a key role in delivering our commercial brand partnerships from initial deal completion through to live execution, ensuring all contractual rights are delivered seamlessly and to an exceptional standard.
\n
Location & Hybrid Working Model: This is a part-time, 3-month fixed-term contract, with strong potential to convert to a permanent role. Qualified candidates must be based in the Greater London area. To maintain the collaborative, fast-paced energy required to mount our productions, the standard expectation is a minimum of 2 days per week in the office/on-site, with the flexibility to work remotely for the remainder. We are ideally seeking someone available to start as soon as possible.
\n
Contract Terms: The opportunity requires a commitment of minimum three days per week, with additional hours required during project delivery phases. Salary: £45,000–£55,000 FTE (pro rata based on agreed working pattern), dependent on experience.
\n
Production & Delivery Periods: Due to the live nature of our productions, working hours are not always strictly 9-to-5. During high-stakes delivery windows, specifically show builds, technical rehearsals, preview weeks, and opening runs, this role will require flexible working patterns. This includes evening and weekend work on-site to oversee partner activations, host VIP guests, and ensure delivery meets our exacting standards.
\n
\n
● Deliver brand partnerships from origination through to live production and post-campaign reporting
\n
● Lead the delivery of all commercial and production rights across the partner portfolio
\n
● Deliver exceptional client servicing and relationship management across all accounts
\n
● Work closely with internal marketing, creative and production teams to integrate partners authentically into each experience
\n
● Manage multiple stakeholders confidently and professionally across complex, fast-moving projects
\n
● Work on-site to supervise physical partner installations, capture content and host during performances
\n
● Compile regular status reports, timelines, partnership documentation and progress updates
\n
● Assist with partnership budgeting, financial tracking and invoicing
\n
● Provide additional support across the partnerships department as required, including creating POs, organising files and content sharing
\n● Always act in accordance with Company policies and procedures, and carry out other tasks as required from time to time, inline with company objectives
\n
● Minimum 4 years' experience delivering brand partnerships, sponsorships or commercial activations with the ability to quickly assume responsibility for existing projects and stakeholder relationships
\n
● Strong production experience, ideally within live events, entertainment and immersive experiences
\n
● Comfortable operating in high pressure, deadline-driven environments with multiple moving parts
\n
● Proven ability to manage a variety of stakeholders, clients and internal teams
\n
● Excellent organisational skills with exceptional attention to detail
\n
● Strong communication and relationship building abilities
\n● A strong understanding of current brand, cultural and experiential trends
\n● Demonstrable experience building and maintaining long-term client relationships
"},{"text":"You’ll Have:","content":"\n
● A proactive, solutions-focused attitude
\n
● Calmness under pressure and confidence within live production environments
\n
● Strong commercial awareness alongside operational rigour
\n
● The ability to juggle multiple priorities while maintaining an exceptional standard of delivery
\n● Passion for entertainment, immersive experiences and brand storytelling
About TodayTix Group:
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
","openingPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n","descriptionBody":"\n
About Secret Cinema:
\n
Secret Cinema produces spectacular theatrical productions that give our audiences an unforgettable night out. Our shows combine the talents of world-class theatre makers with Secret Cinema’s unique approach to bringing immersive worlds to life. Following the success of Grease The Immersive Movie Musical in 2025, several other large-scale productions are in development.
\n
About the Opportunity:
\n\n
We are looking for an experienced, highly organised and production minded Partnerships Account Manager to join our team on a part-time contract. This role is ideal for someone who can quickly integrate into a fast paced production environment and take ownership of delivering best-in-class brand partnerships from day one. Created to support the delivery of Secret Cinema's upcoming productions: Grease: The Immersive Movie Musical and Disney’s Pirates of the Caribbean: The Immersive Adventure, the role will play a critical part during key planning, build and live delivery phases.
\n
The successful candidate will play a key role in delivering our commercial brand partnerships from initial deal completion through to live execution, ensuring all contractual rights are delivered seamlessly and to an exceptional standard.
\n
Location & Hybrid Working Model: This is a part-time, 3-month fixed-term contract, with strong potential to convert to a permanent role. Qualified candidates must be based in the Greater London area. To maintain the collaborative, fast-paced energy required to mount our productions, the standard expectation is a minimum of 2 days per week in the office/on-site, with the flexibility to work remotely for the remainder. We are ideally seeking someone available to start as soon as possible.
\n
Contract Terms: The opportunity requires a commitment of minimum three days per week, with additional hours required during project delivery phases. Salary: £45,000–£55,000 FTE (pro rata based on agreed working pattern), dependent on experience.
\n
Production & Delivery Periods: Due to the live nature of our productions, working hours are not always strictly 9-to-5. During high-stakes delivery windows, specifically show builds, technical rehearsals, preview weeks, and opening runs, this role will require flexible working patterns. This includes evening and weekend work on-site to oversee partner activations, host VIP guests, and ensure delivery meets our exacting standards.
\n
Good To Know:
\n
\nTodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits. Here are some of our favourites:
\n
\n-Hybrid work environment (blend of in-office and at-home days)
\n-Up to 4 weeks per year of flexible 'work from anywhere'
\n-Generous pension match
\n-Access to a bespoke Pension scheme
\n-Complimentary tickets to shows and events
\n-Employee Assistance Programme
\n-Access to a corporate rate Vitality PMI plan
\n-Healthcare cash plan
\n-Season Ticket loans
\n-Birthday off
\n-Three months of fully paid Parental Leave
\n-Employee Charity Donation Matching
\n-Annual Professional Development Budget
\n-Cycle to work scheme
\n-Employee Referral Bonus
\n
\nTodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
\n
\nTTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero-tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking.
\n
\nFor information on our UK Privacy policy, click here. ","categories":{"commitment":"Full Time","department":"Product + Strategy","location":"London, UK","team":"Data Insights","allLocations":["London, UK"]},"createdAt":1779280850965,"descriptionPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n\n\nAbout the Role:\nTodayTix Group is on a mission to find a seat for everyone. We connect audiences to live entertainment experiences they'll love, making it easier, faster, and more joyful to discover and buy tickets. We're a diverse, dynamic team united by a shared love for live events. We foster an environment of innovation, collaboration, and continuous learning, offering unparalleled opportunities to make a meaningful impact.\nWe're looking for a generalist operator to join the team — someone with sharp judgment, a bias to action, and the instinct to dig into a problem, figure out what to measure, and ship a solution without waiting for instructions. You'll work across e-commerce, customer experience, data, and operations — owning problem spaces end-to-end from identification through delivery and measurement.\nThis isn't a role where you sit in a lane. You'll move between strategy, analysis, customer insight, and hands-on building depending on what the problem requires — and you like it that way. You might come from analytics, product management, operations, or something else entirely. Over time, the role may specialise based on your strengths and where the business needs you.\nYou reach for data before forming an opinion, talk to customers before assuming you understand the problem, and use AI tools to move faster than traditional workflows allow.\nPlease note: This is a full-time position. Qualified candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.\n\n","description":"About TodayTix Group:
\n
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
\n\n
TodayTix Group is on a mission to find a seat for everyone. We connect audiences to live entertainment experiences they'll love, making it easier, faster, and more joyful to discover and buy tickets. We're a diverse, dynamic team united by a shared love for live events. We foster an environment of innovation, collaboration, and continuous learning, offering unparalleled opportunities to make a meaningful impact.
\n
We're looking for a generalist operator to join the team — someone with sharp judgment, a bias to action, and the instinct to dig into a problem, figure out what to measure, and ship a solution without waiting for instructions. You'll work across e-commerce, customer experience, data, and operations — owning problem spaces end-to-end from identification through delivery and measurement.
\n
This isn't a role where you sit in a lane. You'll move between strategy, analysis, customer insight, and hands-on building depending on what the problem requires — and you like it that way. You might come from analytics, product management, operations, or something else entirely. Over time, the role may specialise based on your strengths and where the business needs you.
\n
You reach for data before forming an opinion, talk to customers before assuming you understand the problem, and use AI tools to move faster than traditional workflows allow.
\n
Please note: This is a full-time position. Qualified candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n
\n\n
\nProblems found and solved → You consistently spot problems worth solving and drive them to resolution. Example: you notice our cancellation policy is generating avoidable refund volume, analyse the alternatives and their impact, recommend a change, and lead the implementation through to measurement.
\n\n
\nCustomer signal in the room → Customer feedback, support data, and behavioural signals visibly influence what gets built. You're the person who brings \"here's what customers are actually experiencing\" into prioritisation, backed by data.
\n\n
\nMeasurement that matters → New capabilities ship with success criteria defined upfront and honest reads after. You tell us what worked, what didn't, and what to do about it.
\n\n
\nClarity that moves people → When you frame a problem, write a recommendation, or present a post-launch read, people act on it. Engineers and operators are faster because you made the next steps obvious.
\n\n
\nExpanding scope → Over time, you own more because you've earned trust through execution. Harder problems come your way because the earlier ones are handled.
\n\n\n
\n\n
\nOwn problem spaces across e-commerce, CX, and operations end-to-end — define success criteria, build dashboards, run analysis, and present actionable reads to leadership.
\n\n
\nDig into customer and operational data to find the problems worth solving, then partner with product and engineering to solve them.
\n\n
\nTalk to customers, operators, and support agents to build qualitative context around quantitative signals.
\n\n
\nBuild prototypes, dashboards, automations, and analyses using whatever tools fit — SQL, spreadsheets, AI tools, lightweight apps. You don't wait for someone else to build it.
\n\n
\nWrite things down: frame problems, define ownership, and make next steps obvious so engineers and operators can move faster.
\n\n
\nPartner with the data team on metrics definitions, data quality, and self-service capabilities.
\n\n\n
\n\n
\n5+ years of professional experience with real reps across different types of work. Your background doesn't need to map perfectly to this role — but you bring the maturity and judgment that comes from having shipped, failed, and iterated.
\n\n
\nEnergised by breadth and ownership — you want to do more and own more than your current role lets you.
\n\n
\nA track record of moving from problem identification to shipped solution without heavy direction — show us the thing you built, not just the deck you presented.
\n\n
\nStrong analytical skills: comfortable with SQL, data visualisation, and translating data into recommendations.
\n\n
\nCustomer empathy — you've talked to real users and changed your mind based on what you heard.
\n\n
\nBuilder mentality — you've made things (any stack, any domain) and you're comfortable picking up tools, data, and automation to get something working.
\n\n
\nFluency with AI tools as part of your daily workflow — not occasional use, habitual use.
\n\n
\nClear, concise written and verbal communication — you explain the \"so what,\" not just the \"what\" using only as many words as necessary.
\n\n
\nSelf-directed but coachable — you take initiative and own outcomes, but you adapt when the direction changes and let the work speak for itself.
\n\n
\nBonus: experience in live entertainment, ticketing, or marketplace businesses.
\n\n\n
About TodayTix Group:
\n
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
","openingPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n","descriptionBody":"About the Role:
\n\n
TodayTix Group is on a mission to find a seat for everyone. We connect audiences to live entertainment experiences they'll love, making it easier, faster, and more joyful to discover and buy tickets. We're a diverse, dynamic team united by a shared love for live events. We foster an environment of innovation, collaboration, and continuous learning, offering unparalleled opportunities to make a meaningful impact.
\n
We're looking for a generalist operator to join the team — someone with sharp judgment, a bias to action, and the instinct to dig into a problem, figure out what to measure, and ship a solution without waiting for instructions. You'll work across e-commerce, customer experience, data, and operations — owning problem spaces end-to-end from identification through delivery and measurement.
\n
This isn't a role where you sit in a lane. You'll move between strategy, analysis, customer insight, and hands-on building depending on what the problem requires — and you like it that way. You might come from analytics, product management, operations, or something else entirely. Over time, the role may specialise based on your strengths and where the business needs you.
\n
You reach for data before forming an opinion, talk to customers before assuming you understand the problem, and use AI tools to move faster than traditional workflows allow.
\n
Please note: This is a full-time position. Qualified candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n
Good to Know:
\n
\nTodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are some of our favorites:
\n
\n-Hybrid work environment (blend of in-office and at-home days)
\n-Up to 4 weeks per year of flexible 'work from anywhere'
\n-Healthcare, vision, and dental plans, with generous contributions from the company
\n-Life and disability insurance
\n-Paid Parental Leave
\n-Generous 401(k) Matching
\n-Flexible Paid Time Off
\n-Free membership to One Medical Group & Employee Assistance Program
\n-Annual Professional Growth Budget
\n-Employee donation matching
\n-Employee Referral Program
\n-Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
\n
\nTodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
\n
\nFor information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here. ","categories":{"commitment":"Full Time","department":"Product + Strategy","location":"New York, NY","team":"Data Insights","allLocations":["New York, NY"]},"createdAt":1778514474995,"descriptionPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n\n\nAbout the Role:\nTodayTix Group is on a mission to find a seat for everyone. We connect audiences to live entertainment experiences they'll love, making it easier, faster, and more joyful to discover and buy tickets. We're a diverse, dynamic team united by a shared love for live events. We foster an environment of innovation, collaboration, and continuous learning, offering unparalleled opportunities to make a meaningful impact.\nWe're looking for a generalist operator to join the team — someone with sharp judgment, a bias to action, and the instinct to dig into a problem, figure out what to measure, and ship a solution without waiting for instructions. You'll work across e-commerce, customer experience, data, and operations — owning problem spaces end-to-end from identification through delivery and measurement.\nThis isn't a role where you sit in a lane. You'll move between strategy, analysis, customer insight, and hands-on building depending on what the problem requires — and you like it that way. You might come from analytics, product management, operations, or something else entirely. Over time, the role may specialize based on your strengths and where the business needs you.\nYou reach for data before forming an opinion, talk to customers before assuming you understand the problem, and use AI tools to move faster than traditional workflows allow.\nPlease note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.\n","description":"About TodayTix Group:
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
\n\n
TodayTix Group is on a mission to find a seat for everyone. We connect audiences to live entertainment experiences they'll love, making it easier, faster, and more joyful to discover and buy tickets. We're a diverse, dynamic team united by a shared love for live events. We foster an environment of innovation, collaboration, and continuous learning, offering unparalleled opportunities to make a meaningful impact.
\n
We're looking for a generalist operator to join the team — someone with sharp judgment, a bias to action, and the instinct to dig into a problem, figure out what to measure, and ship a solution without waiting for instructions. You'll work across e-commerce, customer experience, data, and operations — owning problem spaces end-to-end from identification through delivery and measurement.
\n
This isn't a role where you sit in a lane. You'll move between strategy, analysis, customer insight, and hands-on building depending on what the problem requires — and you like it that way. You might come from analytics, product management, operations, or something else entirely. Over time, the role may specialize based on your strengths and where the business needs you.
\n
You reach for data before forming an opinion, talk to customers before assuming you understand the problem, and use AI tools to move faster than traditional workflows allow.
\n
Please note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n
Problems found and solved → You consistently spot problems worth solving and drive them to resolution. Example: you notice our cancellation policy is generating avoidable refund volume, analyze the alternatives and their impact, recommend a change, and lead the implementation through to measurement.
\n\n\nCustomer signal in the room → Customer feedback, support data, and behavioral signals visibly influence what gets built. You're the person who brings \"here's what customers are actually experiencing\" into prioritization, backed by data.
\n\n\nMeasurement that matters → New capabilities ship with success criteria defined upfront and honest reads after. You tell us what worked, what didn't, and what to do about it.
\n\n\nClarity that moves people → When you frame a problem, write a recommendation, or present a post-launch read, people act on it. Engineers and operators are faster because you made the next steps obvious.
\n\n\nExpanding scope → Over time, you own more because you've earned trust through execution. Harder problems come your way because the earlier ones are handled.
\n\n"},{"text":"What You'll Do: ","content":"\n\n
\nOwn problem spaces across e-commerce, CX, and operations end-to-end — define success criteria, build dashboards, run analysis, and present actionable reads to leadership.
\n\n
\nDig into customer and operational data to find the problems worth solving, then partner with product and engineering to solve them.
\n\n
\nTalk to customers, operators, and support agents to build qualitative context around quantitative signals.
\n\n
\nBuild prototypes, dashboards, automations, and analyses using whatever tools fit — SQL, spreadsheets, AI tools, lightweight apps. You don't wait for someone else to build it.
\n\n
\nWrite things down: frame problems, define ownership, and make next steps obvious so engineers and operators can move faster.
\n\n
\nPartner with the data team on metrics definitions, data quality, and self-service capabilities.
\n\n\n
\n\n
\n5+ years of professional experience with real reps across different types of work. Your background doesn't need to map perfectly to this role — but you bring the maturity and judgment that comes from having shipped, failed, and iterated.
\n\n
\nEnergized by breadth and ownership — you want to do more and own more than your current role lets you.
\n\n
\nA track record of moving from problem identification to shipped solution without heavy direction — show us the thing you built, not just the deck you presented.
\n\n
\nStrong analytical skills: comfortable with SQL, data visualization, and translating data into recommendations.
\n\n
\nCustomer empathy — you've talked to real users and changed your mind based on what you heard.
\n\n
\nBuilder mentality — you've made things (any stack, any domain) and you're comfortable picking up tools, data, and automation to get something working.
\n\n
\nFluency with AI tools as part of your daily workflow — not occasional use, habitual use.
\n\n
\nClear, concise written and verbal communication — you explain the \"so what,\" not just the \"what\" using only as many words as necessary.
\n\n
\nSelf-directed but coachable — you take initiative and own outcomes, but you adapt when the direction changes and let the work speak for itself.
\n\n
\nBonus: experience in live entertainment, ticketing, or marketplace businesses.
\n\n\n
\n
Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually.
\n
We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors.
\n
To learn about the Perks and Benefits outside of the salary, please check out our \"Good to Know\" section!
\n
About TodayTix Group:
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
","openingPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n","descriptionBody":"About the Role:
\n\n
TodayTix Group is on a mission to find a seat for everyone. We connect audiences to live entertainment experiences they'll love, making it easier, faster, and more joyful to discover and buy tickets. We're a diverse, dynamic team united by a shared love for live events. We foster an environment of innovation, collaboration, and continuous learning, offering unparalleled opportunities to make a meaningful impact.
\n
We're looking for a generalist operator to join the team — someone with sharp judgment, a bias to action, and the instinct to dig into a problem, figure out what to measure, and ship a solution without waiting for instructions. You'll work across e-commerce, customer experience, data, and operations — owning problem spaces end-to-end from identification through delivery and measurement.
\n
This isn't a role where you sit in a lane. You'll move between strategy, analysis, customer insight, and hands-on building depending on what the problem requires — and you like it that way. You might come from analytics, product management, operations, or something else entirely. Over time, the role may specialize based on your strengths and where the business needs you.
\n
You reach for data before forming an opinion, talk to customers before assuming you understand the problem, and use AI tools to move faster than traditional workflows allow.
\n
Please note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n
Good to Know:
\n
\nTodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are some of our favorites:
\n
\n-Hybrid work environment (blend of in-office and at-home days)
\n-Up to 4 weeks per year of flexible 'work from anywhere'
\n-Healthcare, vision, and dental plans, with generous contributions from the company
\n-Life and disability insurance
\n-Paid Parental Leave
\n-Generous 401(k) Matching
\n-Flexible Paid Time Off
\n-Free membership to One Medical Group & Employee Assistance Program
\n-Annual Professional Growth Budget
\n-Employee donation matching
\n-Employee Referral Program
\n-Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
\n
\nTodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
\n
\nFor information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here. ","categories":{"commitment":"Full Time","department":"Powered by TodayTix","location":"New York, NY","team":"Product","allLocations":["New York, NY"]},"createdAt":1779278937982,"descriptionPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n\n\nAbout the Role: \nPowered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division — the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive.\nWe're looking for a Senior Product Manager to own the Sports vertical within PxT — someone who thrives on data, moves fast, and genuinely obsesses over building tools that deliver an unrivaled live event experience. You'll work directly with world-class sports partners — from elite tennis tournaments to top European football clubs — understanding their most complex commercial and operational needs and turning them into platform features that set a new standard for sports ticketing.\nYou'll own product discovery and delivery for the sports vertical, working directly with clubs, tournament organizers, and rights holders to understand their needs, shape solutions, and bring them to life alongside world-class engineering and design teams.\nYou instinctively reach for AI to think, prototype, validate ideas, and accelerate learning. You'll often start with ambiguity rather than requirements and enjoy identifying opportunities, forming hypotheses, and turning ideas into action.\nThis role sits at the intersection of user experience and business strategy. It's ideal for someone who combines strong product instinct with platform thinking — someone who values speed, learning, and measurable outcomes over perfection. You'll also manage or mentor other PMs, contributing to how we grow product craft across the team.\nPlease note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.\n","description":"About TodayTix Group:
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
\n\n
Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division — the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive.
\n
We're looking for a Senior Product Manager to own the Sports vertical within PxT — someone who thrives on data, moves fast, and genuinely obsesses over building tools that deliver an unrivaled live event experience. You'll work directly with world-class sports partners — from elite tennis tournaments to top European football clubs — understanding their most complex commercial and operational needs and turning them into platform features that set a new standard for sports ticketing.
\n
You'll own product discovery and delivery for the sports vertical, working directly with clubs, tournament organizers, and rights holders to understand their needs, shape solutions, and bring them to life alongside world-class engineering and design teams.
\n
You instinctively reach for AI to think, prototype, validate ideas, and accelerate learning. You'll often start with ambiguity rather than requirements and enjoy identifying opportunities, forming hypotheses, and turning ideas into action.
\n
This role sits at the intersection of user experience and business strategy. It's ideal for someone who combines strong product instinct with platform thinking — someone who values speed, learning, and measurable outcomes over perfection. You'll also manage or mentor other PMs, contributing to how we grow product craft across the team.
\n
Please note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n
\n\n
\nProduct direction established → Within the first 60–90 days, you've developed a strong understanding of the sports vertical and helped shape a roadmap informed by partner insight, business priorities, and platform goals — with at least 3 major sports partners already in active discovery.
\n\n
\nCustomer obsession in practice → Ongoing discovery is embedded in your workflow, with evidence that insights from clubs, tournament organizers, and rights holders directly influence prioritization and product decisions.
\n\n
\nExperimentation velocity → Ideas move quickly from concept to learning through prototypes, pilots, and releases.
\n\n
\nFeatures shipped with measurable impact → Sports platform initiatives launched with measurable outcomes tied to adoption, conversion, GMV, operational efficiency, retention, or partner satisfaction.
\n\n
\nCommercial contribution → Your work contributes meaningfully to sports partner and business outcomes through stronger engagement, increased value, or improved performance metrics.
\n\n
\nAI-native execution → AI is embedded throughout your workflow — helping you synthesize research, generate prototypes, validate assumptions, and accelerate delivery.
\n\n
\nTeam impact → You're contributing to how great product work gets done at TodayTix Group — not just within your own area, through mentorship, management, and raising the bar across the team.
\n\n\n
\n
\n\n
\nWork directly with sports clubs, tournament organizers, and rights holders — inside and outside the MARI group — to understand needs, identify opportunities, and help define product direction.
\n\n
\nUse AI tools to create prototypes, synthesize research, and communicate product ideas clearly and efficiently.
\n\n
\nCollaborate closely with engineering and design teams to deliver platform features that solve real problems for sports partners and their fans.
\n\n
\nTranslate customer and business needs into clear product requirements and priorities.
\n\n
\nContribute to roadmap development and prioritization across the broader PxT platform.
\n\n
\nTrack and assess product performance using data and measurable outcomes.
\n\n
\nManage complex, multi-stakeholder workstreams with rigor — keeping partners, engineering, and commercial teams aligned across long delivery cycles.
\n\n
\nOperate across the product lifecycle — from identifying opportunities and validating concepts to delivering and iterating on solutions.
\n\n\n
\n\n
\n5–8 years of building products in high-growth environments — whether at startups, consumer platforms, SaaS companies, or entrepreneurial ventures — with at least 3 years working directly in sport ticketing or a closely adjacent domain.
\n\n
\nExperience managing or mentoring product managers, with a genuine desire to grow PM craft across the team.
\n\n
\nDemonstrated builder mindset — whether through launching products, founding something, side projects, experimentation, or creating new processes from scratch.
\n\n
\nStrong experience owning product initiatives from discovery through launch and iteration.
\n\n
\nStrong communication and strategic thinking skills — able to articulate ideas, navigate tradeoffs, and influence decisions.
\n\n
\nExperience in live events, hospitality, or premium sports environments.
\n\n
\nFluency with AI tools as part of your daily workflow — using them habitually to accelerate research, prototyping, decision-making, and execution.
\n\n
\nComfort in fast-paced, cross-functional environments — you know how to collaborate across design, engineering, and commercial teams.
\n\n
\nA working knowledge of professional tennis and European football will be highly valuable in this role.
\n\n\n
\n
Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually.
\n
We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors.
\n
To learn about the Perks and Benefits outside of the salary, please check out our \"Good to Know\" section!
\n
About TodayTix Group:
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
","openingPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n","descriptionBody":"About the Role:
\n\n
Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division — the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive.
\n
We're looking for a Senior Product Manager to own the Sports vertical within PxT — someone who thrives on data, moves fast, and genuinely obsesses over building tools that deliver an unrivaled live event experience. You'll work directly with world-class sports partners — from elite tennis tournaments to top European football clubs — understanding their most complex commercial and operational needs and turning them into platform features that set a new standard for sports ticketing.
\n
You'll own product discovery and delivery for the sports vertical, working directly with clubs, tournament organizers, and rights holders to understand their needs, shape solutions, and bring them to life alongside world-class engineering and design teams.
\n
You instinctively reach for AI to think, prototype, validate ideas, and accelerate learning. You'll often start with ambiguity rather than requirements and enjoy identifying opportunities, forming hypotheses, and turning ideas into action.
\n
This role sits at the intersection of user experience and business strategy. It's ideal for someone who combines strong product instinct with platform thinking — someone who values speed, learning, and measurable outcomes over perfection. You'll also manage or mentor other PMs, contributing to how we grow product craft across the team.
\n
Please note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n
Good To Know:
\n
\nTodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits. Here are some of our favourites:
\n
\n-Hybrid work environment (blend of in-office and at-home days)
\n-Up to 4 weeks per year of flexible 'work from anywhere'
\n-Generous pension match
\n-Access to a bespoke Pension scheme
\n-Complimentary tickets to shows and events
\n-Employee Assistance Programme
\n-Access to a corporate rate Vitality PMI plan
\n-Healthcare cash plan
\n-Season Ticket loans
\n-Birthday off
\n-Three months of fully paid Parental Leave
\n-Employee Charity Donation Matching
\n-Annual Professional Development Budget
\n-Cycle to work scheme
\n-Employee Referral Bonus
\n
\nTodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
\n
\nTTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero-tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking.
\n
\nFor information on our UK Privacy policy, click here. ","categories":{"commitment":"Full Time","department":"Powered by TodayTix","location":"London, UK","team":"Product","allLocations":["London, UK"]},"createdAt":1779279114804,"descriptionPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n\n\nAbout the Role: \nPowered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division — the technology and tools that help the world's leading cultural organisations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organisers on the planet, and we're building the platform that helps them thrive.\nWe're looking for a Senior Product Manager to own the Sports vertical within PxT — someone who thrives on data, moves fast, and genuinely obsesses over building tools that deliver an unrivalled live event experience. You'll work directly with world-class sports partners — from elite tennis tournaments to top European football clubs — understanding their most complex commercial and operational needs and turning them into platform features that set a new standard for sports ticketing.\nYou'll own product discovery and delivery for the sports vertical, working directly with clubs, tournament organisers, and rights holders to understand their needs, shape solutions, and bring them to life alongside world-class engineering and design teams.\nYou instinctively reach for AI to think, prototype, validate ideas, and accelerate learning. You'll often start with ambiguity rather than requirements and enjoy identifying opportunities, forming hypotheses, and turning ideas into action.\nThis role sits at the intersection of user experience and business strategy. It's ideal for someone who combines strong product instinct with platform thinking — someone who values speed, learning, and measurable outcomes over perfection. You'll also manage or mentor other PMs, contributing to how we grow product craft across the team.\nPlease note: This is a full-time position. Qualified candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.\n","description":"About TodayTix Group:
\n
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
\n\n
Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division — the technology and tools that help the world's leading cultural organisations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organisers on the planet, and we're building the platform that helps them thrive.
\n
We're looking for a Senior Product Manager to own the Sports vertical within PxT — someone who thrives on data, moves fast, and genuinely obsesses over building tools that deliver an unrivalled live event experience. You'll work directly with world-class sports partners — from elite tennis tournaments to top European football clubs — understanding their most complex commercial and operational needs and turning them into platform features that set a new standard for sports ticketing.
\n
You'll own product discovery and delivery for the sports vertical, working directly with clubs, tournament organisers, and rights holders to understand their needs, shape solutions, and bring them to life alongside world-class engineering and design teams.
\n
You instinctively reach for AI to think, prototype, validate ideas, and accelerate learning. You'll often start with ambiguity rather than requirements and enjoy identifying opportunities, forming hypotheses, and turning ideas into action.
\n
This role sits at the intersection of user experience and business strategy. It's ideal for someone who combines strong product instinct with platform thinking — someone who values speed, learning, and measurable outcomes over perfection. You'll also manage or mentor other PMs, contributing to how we grow product craft across the team.
\n
Please note: This is a full-time position. Qualified candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n
\n\n
\nProduct direction established → Within the first 60–90 days, you've developed a strong understanding of the sports vertical and helped shape a roadmap informed by partner insight, business priorities, and platform goals — with at least 3 major sports partners already in active discovery.
\n\n
\nCustomer obsession in practice → Ongoing discovery is embedded in your workflow, with evidence that insights from clubs, tournament organisers, and rights holders directly influence prioritisation and product decisions.
\n\n
\nExperimentation velocity → Ideas move quickly from concept to learning through prototypes, pilots, and releases.
\n\n
\nFeatures shipped with measurable impact → Sports platform initiatives launched with measurable outcomes tied to adoption, conversion, GMV, operational efficiency, retention, or partner satisfaction.
\n\n
\nCommercial contribution → Your work contributes meaningfully to sports partner and business outcomes through stronger engagement, increased value, or improved performance metrics.
\n\n
\nAI-native execution → AI is embedded throughout your workflow — helping you synthesise research, generate prototypes, validate assumptions, and accelerate delivery.
\n\n
\nTeam impact → You're contributing to how great product work gets done at TodayTix Group — not just within your own area, through mentorship, management, and raising the bar across the team.
\n\n\n
\n\n
\nWork directly with sports clubs, tournament organisers, and rights holders — inside and outside the MARI group — to understand needs, identify opportunities, and help define product direction.
\n\n
\nUse AI tools to create prototypes, synthesise research, and communicate product ideas clearly and efficiently.
\n\n
\nCollaborate closely with engineering and design teams to deliver platform features that solve real problems for sports partners and their fans.
\n\n
\nTranslate customer and business needs into clear product requirements and priorities.
\n\n
\nContribute to roadmap development and prioritisation across the broader PxT platform.
\n\n
\nTrack and assess product performance using data and measurable outcomes.
\n\n
\nManage complex, multi-stakeholder workstreams with rigour — keeping partners, engineering, and commercial teams aligned across long delivery cycles.
\n\n
\nOperate across the product lifecycle — from identifying opportunities and validating concepts to delivering and iterating on solutions.
\n\n\n
\n\n
\n5–8 years of building products in high-growth environments — whether at startups, consumer platforms, SaaS companies, or entrepreneurial ventures — with at least 3 years working directly in sport ticketing or a closely adjacent domain.
\n\n
\nExperience managing or mentoring product managers, with a genuine desire to grow PM craft across the team.
\n\n
\nDemonstrated builder mindset — whether through launching products, founding something, side projects, experimentation, or creating new processes from scratch.
\n\n
\nStrong experience owning product initiatives from discovery through launch and iteration.
\n\n
\nStrong communication and strategic thinking skills — able to articulate ideas, navigate tradeoffs, and influence decisions.
\n\n
\nExperience in live events, hospitality, or premium sports environments.
\n\n
\nFluency with AI tools as part of your daily workflow — using them habitually to accelerate research, prototyping, decision-making, and execution.
\n\n
\nComfort in fast-paced, cross-functional environments — you know how to collaborate across design, engineering, and commercial teams.
\n\n
\nA working knowledge of professional tennis and European football will be highly valuable in this role.
\n\n\n
About TodayTix Group:
\n
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
","openingPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n","descriptionBody":"About the Role:
\n\n
Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division — the technology and tools that help the world's leading cultural organisations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organisers on the planet, and we're building the platform that helps them thrive.
\n
We're looking for a Senior Product Manager to own the Sports vertical within PxT — someone who thrives on data, moves fast, and genuinely obsesses over building tools that deliver an unrivalled live event experience. You'll work directly with world-class sports partners — from elite tennis tournaments to top European football clubs — understanding their most complex commercial and operational needs and turning them into platform features that set a new standard for sports ticketing.
\n
You'll own product discovery and delivery for the sports vertical, working directly with clubs, tournament organisers, and rights holders to understand their needs, shape solutions, and bring them to life alongside world-class engineering and design teams.
\n
You instinctively reach for AI to think, prototype, validate ideas, and accelerate learning. You'll often start with ambiguity rather than requirements and enjoy identifying opportunities, forming hypotheses, and turning ideas into action.
\n
This role sits at the intersection of user experience and business strategy. It's ideal for someone who combines strong product instinct with platform thinking — someone who values speed, learning, and measurable outcomes over perfection. You'll also manage or mentor other PMs, contributing to how we grow product craft across the team.
\n
Please note: This is a full-time position. Qualified candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n
Good to Know:
\n
\nTodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are some of our favorites:
\n
\n-Hybrid work environment (blend of in-office and at-home days)
\n-Up to 4 weeks per year of flexible 'work from anywhere'
\n-Healthcare, vision, and dental plans, with generous contributions from the company
\n-Life and disability insurance
\n-Paid Parental Leave
\n-Generous 401(k) Matching
\n-Flexible Paid Time Off
\n-Free membership to One Medical Group & Employee Assistance Program
\n-Annual Professional Growth Budget
\n-Employee donation matching
\n-Employee Referral Program
\n-Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
\n
\nTodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
\n
\nFor information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here. ","categories":{"commitment":"Full Time","department":"Powered by TodayTix","location":"New York, NY","team":"Product","allLocations":["New York, NY"]},"createdAt":1779278231935,"descriptionPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n\n\nAbout the Role: \nPowered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division — the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive.\nWe're looking for a Senior Product Manager to join the PxT team — someone who thrives on data, moves fast, and is obsessed with identifying friction and building products that meaningfully improve how people discover, buy, and experience live events. \nYou'll own product discovery and delivery for a key area of our platform, working directly with producers and event organizers to understand their needs, shape solutions, and bring them to life alongside world-class engineering and design teams. \nYou instinctively reach for AI to think, prototype, validate ideas, and accelerate learning. You'll often start with ambiguity rather than requirements and enjoy identifying opportunities, forming hypotheses, and turning ideas into action.\nThis role sits at the intersection of user experience and business strategy. It's ideal for someone who combines strong product instinct with platform thinking — someone who values speed, learning, and measurable outcomes over perfection. You'll also manage or mentor other PMs, contributing to how we grow product craft across the team.\nPlease note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.\n","description":"About TodayTix Group:
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
\n\n
Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division — the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive.
\n
We're looking for a Senior Product Manager to join the PxT team — someone who thrives on data, moves fast, and is obsessed with identifying friction and building products that meaningfully improve how people discover, buy, and experience live events.
\n
You'll own product discovery and delivery for a key area of our platform, working directly with producers and event organizers to understand their needs, shape solutions, and bring them to life alongside world-class engineering and design teams.
\n
You instinctively reach for AI to think, prototype, validate ideas, and accelerate learning. You'll often start with ambiguity rather than requirements and enjoy identifying opportunities, forming hypotheses, and turning ideas into action.
\n
This role sits at the intersection of user experience and business strategy. It's ideal for someone who combines strong product instinct with platform thinking — someone who values speed, learning, and measurable outcomes over perfection. You'll also manage or mentor other PMs, contributing to how we grow product craft across the team.
\n
Please note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n
\n\n
\nProduct direction established → Within the first 60–90 days, you've developed a strong understanding of your product area and helped shape a roadmap informed by customer insight, business priorities, and platform goals.
\n\n
\nCustomer obsession in practice → Ongoing discovery is embedded in your workflow, with evidence that customer insights directly influence prioritization and product decisions.
\n\n
\nExperimentation velocity → Ideas move quickly from concept to learning through prototypes, pilots, and releases.
\n\n
\nFeatures shipped with measurable impact → Platform initiatives launched with measurable outcomes tied to adoption, conversion, GMV, operational efficiency, retention, or partner satisfaction.
\n\n
\nCommercial contribution → Your work contributes meaningfully to partner and business outcomes through stronger engagement, increased value, or improved performance metrics.
\n\n
\nAI-native execution → AI is embedded throughout your workflow — helping you synthesize research, generate prototypes, validate assumptions, and accelerate delivery.
\n\n
\nTeam and craft development → You actively raise the quality of product thinking across the team through mentorship, feedback, and strong product practices.
\n\n\n
\n\n
\nWork directly with event producers and organizers — inside and outside the MARI group — to understand needs, identify opportunities, and help define product direction.
\n\n
\nUse AI tools to create prototypes, synthesize research, and communicate product ideas clearly and efficiently.
\n\n
\nCollaborate closely with engineering and design teams to deliver platform features that solve real customer problems.
\n\n
\nTranslate customer and business needs into clear product requirements and priorities.
\n\n
\nContribute to roadmap development and prioritization across the broader PxT platform.
\n\n
\nTrack and assess product performance using data and measurable outcomes.
\n\n
\nManage complex cross-functional initiatives, keeping stakeholders informed and aligned.
\n\n
\nOperate across the product lifecycle — from identifying opportunities and validating concepts to delivering and iterating on solutions.
\n\n\n
\n\n
\n5–8 years of building products in high-growth environments – whether at startups, consumer platforms, SaaS companies, or entrepreneurial ventures.Experience managing or mentoring product managers, with a genuine desire to grow PM craft across the team
\n\n
\nDemonstrated builder mindset — whether through launching products, founding something, side projects, experimentation, or creating new processes from scratch.
\n\n
\nStrong experience owning product initiatives from discovery through launch and iteration.
\n\n
\nStrong communication and strategic thinking skills — able to articulate ideas, navigate tradeoffs, and influence decisions.
\n\n
\nExperience in live events, hospitality, marketplace, or premium consumer experiences is a plus.
\n\n
\nFluency with AI tools as part of your daily workflow — using them habitually to accelerate research, prototyping, decision-making, and execution.
\n\n
\nComfort in fast-paced, cross-functional environments — you know how to collaborate across design, engineering, and commercial teams
\n\n
\nFamiliarity with experimentation frameworks, A/B testing, or marketing technology is a plus.
\n\n\n
\n
Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually.
\n
We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors.
\n
To learn about the Perks and Benefits outside of the salary, please check out our \"Good to Know\" section!
\n
About TodayTix Group:
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
","openingPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n","descriptionBody":"About the Role:
\n\n
Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division — the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive.
\n
We're looking for a Senior Product Manager to join the PxT team — someone who thrives on data, moves fast, and is obsessed with identifying friction and building products that meaningfully improve how people discover, buy, and experience live events.
\n
You'll own product discovery and delivery for a key area of our platform, working directly with producers and event organizers to understand their needs, shape solutions, and bring them to life alongside world-class engineering and design teams.
\n
You instinctively reach for AI to think, prototype, validate ideas, and accelerate learning. You'll often start with ambiguity rather than requirements and enjoy identifying opportunities, forming hypotheses, and turning ideas into action.
\n
This role sits at the intersection of user experience and business strategy. It's ideal for someone who combines strong product instinct with platform thinking — someone who values speed, learning, and measurable outcomes over perfection. You'll also manage or mentor other PMs, contributing to how we grow product craft across the team.
\n
Please note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n
Good To Know:
\n
\nTodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits. Here are some of our favourites:
\n
\n-Hybrid work environment (blend of in-office and at-home days)
\n-Up to 4 weeks per year of flexible 'work from anywhere'
\n-Generous pension match
\n-Access to a bespoke Pension scheme
\n-Complimentary tickets to shows and events
\n-Employee Assistance Programme
\n-Access to a corporate rate Vitality PMI plan
\n-Healthcare cash plan
\n-Season Ticket loans
\n-Birthday off
\n-Three months of fully paid Parental Leave
\n-Employee Charity Donation Matching
\n-Annual Professional Development Budget
\n-Cycle to work scheme
\n-Employee Referral Bonus
\n
\nTodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
\n
\nTTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero-tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking.
\n
\nFor information on our UK Privacy policy, click here. ","categories":{"commitment":"Full Time","department":"Powered by TodayTix","location":"London, UK","team":"Product","allLocations":["London, UK"]},"createdAt":1779278481940,"descriptionPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n","description":"About TodayTix Group:
\n
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
\n\n
Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division — the technology and tools that help the world's leading cultural organisations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organisers on the planet, and we're building the platform that helps them thrive.
\n
We're looking for a Senior Product Manager to join the PxT team — someone who thrives on data, moves fast, and is obsessed with identifying friction and building products that meaningfully improve how people discover, buy, and experience live events.
\n
You'll own product discovery and delivery for a key area of our platform, working directly with producers and event organisers to understand their needs, shape solutions, and bring them to life alongside world-class engineering and design teams.
\n
You instinctively reach for AI to think, prototype, validate ideas, and accelerate learning. You'll often start with ambiguity rather than requirements and enjoy identifying opportunities, forming hypotheses, and turning ideas into action.
\n
This role sits at the intersection of user experience and business strategy. It's ideal for someone who combines strong product instinct with platform thinking — someone who values speed, learning, and measurable outcomes over perfection. You'll also manage or mentor other PMs, contributing to how we grow product craft across the team.
\n
Please note: This is a full-time position. Qualified candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n
\n\n
\nProduct direction established → Within the first 60–90 days, you've developed a strong understanding of your product area and helped shape a roadmap informed by customer insight, business priorities, and platform goals.
\n\n
\nCustomer obsession in practice → Ongoing discovery is embedded in your workflow, with evidence that customer insights directly influence prioritisation and product decisions.
\n\n
\nExperimentation velocity → Ideas move quickly from concept to learning through prototypes, pilots, and releases.
\n\n
\nFeatures shipped with measurable impact → Platform initiatives launched with measurable outcomes tied to adoption, conversion, GMV, operational efficiency, retention, or partner satisfaction.
\n\n
\nCommercial contribution → Your work contributes meaningfully to partner and business outcomes through stronger engagement, increased value, or improved performance metrics.
\n\n
\nAI-native execution → AI is embedded throughout your workflow — helping you synthesise research, generate prototypes, validate assumptions, and accelerate delivery.
\n\n
\nTeam impact → You're contributing to how great product work gets done at TodayTix Group — not just within your own area, through mentorship, management, and raising the bar across the team.
\n\n\n
\n\n
\nWork directly with event producers and organisers — inside and outside the MARI group — to understand needs, identify opportunities, and help define product direction.
\n\n
\nUse AI tools to create prototypes, synthesise research, and communicate product ideas clearly and efficiently.
\n\n
\nCollaborate closely with engineering and design teams to deliver platform features that solve real customer problems.
\n\n
\nTranslate customer and business needs into clear product requirements and priorities.
\n\n
\nContribute to roadmap development and prioritisation across the broader PxT platform.
\n\n
\nTrack and assess product performance using data and measurable outcomes.
\n\n
\nManage complex cross-functional initiatives, keeping stakeholders informed and aligned.
\n\n
\nOperate across the product lifecycle — from identifying opportunities and validating concepts to delivering and iterating on solutions.
\n\n\n
\n\n
\n5–8 years of building products in high-growth environments — whether at startups, consumer platforms, SaaS companies, or entrepreneurial ventures. Experience managing or mentoring product managers, with a genuine desire to grow PM craft across the team.
\n\n
\nDemonstrated builder mindset — whether through launching products, founding something, side projects, experimentation, or creating new processes from scratch.
\n\n
\nStrong experience owning product initiatives from discovery through launch and iteration.
\n\n
\nStrong communication and strategic thinking skills — able to articulate ideas, navigate tradeoffs, and influence decisions.
\n\n
\nExperience in live events, hospitality, marketplace, or premium consumer experiences is a plus.
\n\n
\nFluency with AI tools as part of your daily workflow — using them habitually to accelerate research, prototyping, decision-making, and execution.
\n\n
\nComfort in fast-paced, cross-functional environments — you know how to collaborate across design, engineering, and commercial teams.
\n\n
\nFamiliarity with experimentation frameworks, A/B testing, or marketing technology is a plus.
\n\n\n
About TodayTix Group:
\n
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
","openingPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n","descriptionBody":"About the Role:
\n\n
Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division — the technology and tools that help the world's leading cultural organisations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organisers on the planet, and we're building the platform that helps them thrive.
\n
We're looking for a Senior Product Manager to join the PxT team — someone who thrives on data, moves fast, and is obsessed with identifying friction and building products that meaningfully improve how people discover, buy, and experience live events.
\n
You'll own product discovery and delivery for a key area of our platform, working directly with producers and event organisers to understand their needs, shape solutions, and bring them to life alongside world-class engineering and design teams.
\n
You instinctively reach for AI to think, prototype, validate ideas, and accelerate learning. You'll often start with ambiguity rather than requirements and enjoy identifying opportunities, forming hypotheses, and turning ideas into action.
\n
This role sits at the intersection of user experience and business strategy. It's ideal for someone who combines strong product instinct with platform thinking — someone who values speed, learning, and measurable outcomes over perfection. You'll also manage or mentor other PMs, contributing to how we grow product craft across the team.
\n
Please note: This is a full-time position. Qualified candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n
Good to Know:
\n
\nTodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are some of our favorites:
\n
\n-Hybrid work environment (blend of in-office and at-home days)
\n-Up to 4 weeks per year of flexible 'work from anywhere'
\n-Healthcare, vision, and dental plans, with generous contributions from the company
\n-Life and disability insurance
\n-Paid Parental Leave
\n-Generous 401(k) Matching
\n-Flexible Paid Time Off
\n-Free membership to One Medical Group & Employee Assistance Program
\n-Annual Professional Growth Budget
\n-Employee donation matching
\n-Employee Referral Program
\n-Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
\n
\nTodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
\n
\nFor information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here. ","categories":{"commitment":"Full Time","department":"Product + Strategy","location":"New York, NY","team":"Product Management","allLocations":["New York, NY"]},"createdAt":1780607343194,"descriptionPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n","description":"About TodayTix Group:
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
\n\n
We're looking for a Senior Product Manager II to join the TodayTix product team and raise the bar for how we build. TodayTix is TTG's flagship consumer product, it is the mobile app and web experience connecting millions of people with live events they love. Your work will directly shape how customers discover, purchase, and return to TodayTix, and will move the metrics that matter most to the business.
\n
This is an outcome ownership role, not a project execution role. The team is in an acceleration phase sharpening prioritization, deepening analytical rigor, and shifting from shipping projects to owning results. You'll be central to that shift: someone who can pick up any problem space, build conviction quickly from ambiguity, and own it end-to-end, while modeling the product craft that lifts the whole team.
\n
If you thrive in a fast-moving, high-ownership environment, reach instinctively for AI to think and prototype, and are passionate about turning open-ended problems into measurable bets, we'd love to hear from you.
\nPlease note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 3 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n\n
\nStrategy from ambiguity → Within 60–90 days, you've developed a strong understanding of your first problem space, diagnosed the gaps and contributed to a roadmap grounded in customer evidence and business priorities
\n\n
\nDecisions driven by customer insight → A continuous discovery loop is running where one didn't exist; your understanding of our customers visibly changes what gets prioritized.
\n\n
\nTeam acceleration → Your ability to triage opportunities, gather the appropriate stakeholders and build relationships combined with your product intuition accelerates our overall tech team velocity
\n\n
\nAI-native execution → AI is embedded throughout your workflow helping you synthesize research, generate prototypes, validate assumptions, and accelerate delivery.
\n\n
\nMeasurable impact shipped → Initiatives launch with defined success metrics and are followed by real post-launch analysis including second and third-order \"why\" questions that drive the next iteration.
\n\n
\nRaising the team bar → Product thinking across the team is visibly sharper because of how you frame problems, document decisions, and give feedback.
\n\n\n
\n\n
\nTake full end-to-end accountability for specific TodayTix consumer product areas and their respective KPIs
\n\n
\nUse AI tools to create prototypes, synthesize research, and communicate product ideas clearly and efficiently.
\n\n
\nCollaborate closely with engineering, design and partner teams to deliver consumer features that solve real customer problems.
\n\n
\nLead by example to champion high-quality product standards and analytical rigor, utilizing your own work and constructive feedback to elevate the collective thinking of the team.
\n\n
\nManage complex cross-functional initiatives, keeping stakeholders informed and aligned.
\n\n
\nOperate across the product lifecycle, from identifying opportunities and validating concepts to delivering and iterating on solutions.
\n\n\n
\n\n
\nAn entrepreneurial spirit who is energized by the opportunity and challenges of shaping how millions of people across the world discover, purchase and experience live entertainment
\n\n
\n6+ years of product experience, including 2 - 3 years owning consumer products end-to-end in startup / growth environments with demonstrable impact
\n\n
\nIncredible product intuition, natural curiosity, a strong bias for action, an ability to form strong opinions with limited information and influence peers
\n\n
\nFluency with AI tools as part of your daily workflow - using them habitually to accelerate research, optimize process, design, prototype, drive decisions, and execution.
\n\n
\nDemonstrated builder mindset - whether through launching products, founding something, side projects, experimentation, or creating new processes from scratch.
\n\n
\nDemonstrated growth mindset - committed to continuous professional and personal development
\n\n
\nStrong communication and strategic thinking in cross functional environments
\n\n
\nExperience with experimentation frameworks, A/B testing and adjacent consumer technology platforms
\n\n
\nExperience in live events, hospitality, marketplace, or premium consumer experiences is a plus.
\n\n\n
About TodayTix Group:
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
","openingPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n","descriptionBody":"About the Role:
\n\n
We're looking for a Senior Product Manager II to join the TodayTix product team and raise the bar for how we build. TodayTix is TTG's flagship consumer product, it is the mobile app and web experience connecting millions of people with live events they love. Your work will directly shape how customers discover, purchase, and return to TodayTix, and will move the metrics that matter most to the business.
\n
This is an outcome ownership role, not a project execution role. The team is in an acceleration phase sharpening prioritization, deepening analytical rigor, and shifting from shipping projects to owning results. You'll be central to that shift: someone who can pick up any problem space, build conviction quickly from ambiguity, and own it end-to-end, while modeling the product craft that lifts the whole team.
\n
If you thrive in a fast-moving, high-ownership environment, reach instinctively for AI to think and prototype, and are passionate about turning open-ended problems into measurable bets, we'd love to hear from you.
\nPlease note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 3 days per week in the office, with flexibility to choose where you work for the rest of the week.
Good To Know:
\n
\nTodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits. Here are some of our favourites:
\n
\n-Hybrid work environment (blend of in-office and at-home days)
\n-Up to 4 weeks per year of flexible 'work from anywhere'
\n-Generous pension match
\n-Access to a bespoke Pension scheme
\n-Complimentary tickets to shows and events
\n-Employee Assistance Programme
\n-Access to a corporate rate Vitality PMI plan
\n-Healthcare cash plan
\n-Season Ticket loans
\n-Birthday off
\n-Three months of fully paid Parental Leave
\n-Employee Charity Donation Matching
\n-Annual Professional Development Budget
\n-Cycle to work scheme
\n-Employee Referral Bonus
\n
\nTodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
\n
\nTTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero-tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking.
\n
\nFor information on our UK Privacy policy, click here. ","categories":{"commitment":"Full Time","department":"Technology","location":"London, UK","team":"Software Engineering","allLocations":["London, UK"]},"createdAt":1779392388313,"descriptionPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n\n\nAbout the Role: \nWe're hiring a Software Engineer who ships. Our roadmap is large, and we need people who can independently pick up features, push through ambiguity, and deliver them end-to-end — from understanding the problem through to production.\nYou'll work across our ticketing platform: a high-traffic e-commerce system that handles discovery, purchase, and fulfilment for live events globally. The work spans API design, database performance, platform integrations, and GenAI — and we mean that last one seriously. AI is already changing how we build and how our platform works, and we expect engineers to treat it as a core tool, not a side experiment.\nThis isn't a role where you wait for perfect requirements. You'll gather context, make reasonable assumptions, decide, and move forward. When you hit a blocker, you find a way or make one. You also care about the system you're building in — you leave code better than you found it and think about how today's decision affects next quarter's velocity.\nPlease note: This is a full-time position. Qualified candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.\n","description":"About TodayTix Group:
\n
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
\n\n
We're hiring a Software Engineer who ships. Our roadmap is large, and we need people who can independently pick up features, push through ambiguity, and deliver them end-to-end — from understanding the problem through to production.
\n
You'll work across our ticketing platform: a high-traffic e-commerce system that handles discovery, purchase, and fulfilment for live events globally. The work spans API design, database performance, platform integrations, and GenAI — and we mean that last one seriously. AI is already changing how we build and how our platform works, and we expect engineers to treat it as a core tool, not a side experiment.
\n
This isn't a role where you wait for perfect requirements. You'll gather context, make reasonable assumptions, decide, and move forward. When you hit a blocker, you find a way or make one. You also care about the system you're building in — you leave code better than you found it and think about how today's decision affects next quarter's velocity.
\n
Please note: This is a full-time position. Qualified candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n
\n\n
\nCode in production → You've shipped your first meaningful change within two weeks of starting, without being walked through the process.
\n\n
\nPlatform fluency → You can trace a request end-to-end through the ticketing system and have a working mental model of where the risk and complexity lives.
\n\n
\nFeatures owned → At least 4 features taken from scoping to production in your first year, with minimal back-and-forth on your PRs.
\n\n
\nCodebase healthier → At least one meaningful improvement to the system — performance, test coverage, architecture — that you identified and drove yourself.
\n\n
\nAI in the workflow → AI tooling embedded as standard in how you write, review, and test code, with visible impact on your output speed and quality.
\n\n
\nStakeholders trust you → Product and business partners come to you with problems, not just tickets, and you give them thoughtful responses.
\n\n\n
\n\n
\nOwn features end-to-end: gather context from stakeholders, make design decisions, build, test, ship, and monitor.
\n\n
\nDesign and build APIs (internal and external) with a focus on clarity, scalability, and maintainability.
\n\n
\nImprove the performance and reliability of a high-traffic ticketing platform — query optimization, transaction handling, observability.
\n\n
\nKeep the bar high on code quality — simple, readable, well-tested code that the next person can pick up without a walkthrough.
\n\n
\nReview code with the same care you write it — catch bugs, spot architectural issues, and raise the bar for what ships.
\n\n
\nWork with complex integrations: primary ticketing platforms, payment providers, fraud tools.
\n\n
\nUse AI in your daily workflow — code generation, testing, debugging, prototyping — and push for better ways to integrate it into the platform and the team's processes.
\n\n
\nBuild GenAI-powered features that improve how customers discover and purchase tickets, and how internal teams operate.
\n\n
\nPartner with product, design, and business stakeholders to shape what gets built, not just how it gets built.
\n\n
\nCommunicate clearly: design decisions, context for future engineers, clear async communication that makes the team faster.
\n\n\n
\n
A doer persona. You push things forward regardless of ambiguity. You complete the last mile without nudging. You'd rather ship something good today than plan something perfect next quarter. Under deadlines, you accelerate rather than freeze.
\n
Moving quickly doesn’t mean you don’t build for the future at the same time. You think about the system. You care about architecture, maintainability, and leaving the codebase healthier than you found it — not because someone told you to, but because shipping fast next month depends on decisions you make today.
\n
Beyond that:
\n\n
\nYou've worked in a high-traffic e-commerce or similarly demanding production environment.
\n\n
\nYou're comfortable designing APIs and thinking about how they'll scale, version, and be consumed.
\n\n
\nYou understand database performance at a practical level — MySQL query design, transaction handling, ORM behaviour (Hibernate or similar), especially for bulk operations.
\n\n
\nYou write in at least one of our core languages: Java, Python, or TypeScript. And you're not precious about picking up another.
\n\n
\nYou already use AI tools to write, review, and ship code faster — and you have opinions about where they help and where they don't. You've integrated AI into real systems, not just tinkered with prompts.
\n\n
\nYou understand the problem before you write the solution. You ask questions, pull context from stakeholders, and make design decisions when requirements are incomplete.
\n\n
\nYou communicate clearly in writing — design docs, PR descriptions, async updates. The team is faster because you wrote it down.
\n\n
\nYou care about observability — not as a buzzword, but as the thing that lets you sleep at night after a deploy.
\n\n
\nYou have opinions about architecture and aren't afraid to advocate for them while also knowing when to disagree and commit.
\n\n
\nYou enjoy working on a team. You solve problems collaboratively, review others' code thoughtfully, share context freely, and make the people around you more effective.
\n\n\n
\n\n
\nExperience with React and Next.js — we'd love help strengthening our design system and component library.
\n\n
\nFamiliarity with AWS and Terraform.
\n\n
\nExposure to GraphQL.
\n\n
\nInterest in CI/CD and delivery automation (Docker, pipeline design).
\n\n
\nExperience with complex third-party integrations: ticketing platforms, PSPs, fraud tooling.
\n\n\n
\n
OUR STACK:
\n
\n
We use the right tool for the job. Today that includes Node, Python, Java/Groovy, and React/Redux/Next.js on the application side, backed by AWS Aurora, MongoDB, Redis, Elasticsearch, and Datadog. Any of it could change if there's a good enough reason.
\n
\n
About TodayTix Group:
\n
\n\n
\nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
\n
\nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. \n
\nLife at TodayTix Group
\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
\n
\nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
\n
\nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
\n
\nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
","openingPlain":"About TodayTix Group:\n \nTodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.\n \nPowered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.\n \nIn 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.\n \nLife at TodayTix Group\nWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.\n \nNew joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.\n \nAbove all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. \n \nWe are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.\n","descriptionBody":"About the Role:
\n\n
We're hiring a Software Engineer who ships. Our roadmap is large, and we need people who can independently pick up features, push through ambiguity, and deliver them end-to-end — from understanding the problem through to production.
\n
You'll work across our ticketing platform: a high-traffic e-commerce system that handles discovery, purchase, and fulfilment for live events globally. The work spans API design, database performance, platform integrations, and GenAI — and we mean that last one seriously. AI is already changing how we build and how our platform works, and we expect engineers to treat it as a core tool, not a side experiment.
\n
This isn't a role where you wait for perfect requirements. You'll gather context, make reasonable assumptions, decide, and move forward. When you hit a blocker, you find a way or make one. You also care about the system you're building in — you leave code better than you found it and think about how today's decision affects next quarter's velocity.
\n
Please note: This is a full-time position. Qualified candidates must be based in the Greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.
\n