[{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
Why AHEAD:
\n
 
\n
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
\n
 
\n
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
\n
 
\n
India Employment Benefits include: 
\n
Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
\n
Paid time off and company holidays, along with additional leave benefits as per policy
\n
Flexible work arrangements, supporting work-life balance
\n
Learning and development opportunities to support continuous growth and upskilling
\n
Employee wellness initiatives and programs focused on physical and mental well-being
\n
Retirement and statutory benefits in line with India regulations
\n
Inclusive and people-first culture, with a strong focus on collaboration and ownership
\n
 
","categories":{"department":"( Solutions Development )","location":"India","team":"Artificial Intelligence","allLocations":["India"]},"createdAt":1769759871250,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking an experienced AI Platform Engineer to design, deploy, and optimize AI/ML infrastructure, AI workflows, and automated pipelines. This role focuses on building scalable environments for training and deploying machine learning models, leveraging modern orchestration, automation, and GPU acceleration technologies. You will collaborate with data scientists and platform engineers to drive efficient resource utilization and scalable operations across cloud and hybrid environments.\n","description":"
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
\n
 
\n
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
\n
 
\n
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
\n
 
\n
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

We are seeking an experienced AI Platform Engineer to design, deploy, and optimize AI/ML infrastructure, AI workflows, and automated pipelines. This role focuses on building scalable environments for training and deploying machine learning models, leveraging modern orchestration, automation, and GPU acceleration technologies. You will collaborate with data scientists and platform engineers to drive efficient resource utilization and scalable operations across cloud and hybrid environments.
","id":"9bb45260-8225-4175-972e-a15c3213bf30","lists":[{"text":"Key Responsibilities","content":"\n
  • Kubernetes for AI/ML: Architect and manage Kubernetes clusters tailored to AI/ML workloads.
    • \n
  • GPU Orchestration: Implement Run:ai and operators for GPU resource orchestration and workload scheduling.
    • \n
  • Automation & Pipelines: Develop and maintain Python-based automation scripts and ML pipelines; automate infrastructure provisioning with Terraform and configuration management with Ansible.
    • \n
  • Notebooks & Collaboration: Create and manage Jupyter Notebooks for experimentation and collaboration.
    • \n
  • NVIDIA Integration: Integrate and optimize NVIDIA Enterprise Suite components (CUDA, NeMo Framework, Triton, TensorRT, GPU drivers) for accelerated computing.
    • \n
  • MLOps Practices: Establish and maintain MLOps best practices for model lifecycle management, CI/CD, and monitoring (e.g., MLflow, Kubeflow).
    • \n
  • Collaboration: Work closely with data scientists and platform engineers to ensure efficient resource utilization and scalability across environments.
    • \n"},{"text":"Required Skills & Experience","content":"\n
  • Strong proficiency in Python and experience with ML frameworks (TensorFlow, PyTorch).
    • \n
  • Hands-on experience with Kubernetes and container orchestration.
    • \n
  • Familiarity with Run:ai or similar GPU scheduling platforms.
    • \n
  • Expertise in Terraform and Ansible for infrastructure automation.
    • \n
  • Experience with Jupyter Notebooks for ML development.
    • \n
  • Knowledge of NVIDIA Enterprise Suite (CUDA, NeMo Framework, Triton, GPU drivers).
    • \n
  • Solid understanding of MLOps principles and tools (e.g., MLflow, Kubeflow).
    • \n
  • Background in deploying and scaling AI workloads in cloud or hybrid environments.
    • \n"},{"text":"Qualifications","content":"\n
  • 4+ years in platform architecture or solutions architecture, with 2+ years focused on AI/ML workloads.
    • \n
  • Experience with high-performance computing (HPC) environments.
    • \n
  • Familiarity with distributed training and model optimization techniques.
    • \n
  • Certification in Kubernetes or cloud platforms (AWS, Azure, GCP).
    • \n"}],"text":"AI Platform Engineer","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    We are seeking an experienced AI Platform Engineer to design, deploy, and optimize AI/ML infrastructure, AI workflows, and automated pipelines. This role focuses on building scalable environments for training and deploying machine learning models, leveraging modern orchestration, automation, and GPU acceleration technologies. You will collaborate with data scientists and platform engineers to drive efficient resource utilization and scalable operations across cloud and hybrid environments.
    ","descriptionBodyPlain":"We are seeking an experienced AI Platform Engineer to design, deploy, and optimize AI/ML infrastructure, AI workflows, and automated pipelines. This role focuses on building scalable environments for training and deploying machine learning models, leveraging modern orchestration, automation, and GPU acceleration technologies. You will collaborate with data scientists and platform engineers to drive efficient resource utilization and scalable operations across cloud and hybrid environments.\n","hostedUrl":"https://jobs.lever.co/thinkahead/9bb45260-8225-4175-972e-a15c3213bf30","applyUrl":"https://jobs.lever.co/thinkahead/9bb45260-8225-4175-972e-a15c3213bf30/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Solutions Development )","location":"United States","team":"Artificial Intelligence","allLocations":["United States"]},"createdAt":1764882785579,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAHEAD is seeking a Principal Consultant, AI Services to help enterprise clients move from AI ambition and experimentation to measurable business impact. \n \nIn this role, you will lead high-impact client engagements with senior business and technology executives. You will help clients identify where AI can create value, prioritize use cases, build business cases and roadmaps, design operating models and governance, and mobilize implementation with AHEAD’s broader teams of consultants, architects, engineers, and specialists. \n \nThis is a leadership role for a consulting professional who can operate at the intersection of strategy, technology, business transformation, and execution. The ideal candidate brings top-tier consulting discipline, strong executive communication, structured problem solving, and enough AI / technology fluency to guide multidisciplinary teams — without needing to be a hands-on ML engineer. \n \nWe are especially interested in candidates who have operated in roles equivalent to Engagement Manager, Project Leader, Senior Manager, or Director in strategy consulting, technology advisory, digital transformation, or enterprise technology environments. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    AHEAD is seeking a Principal Consultant, AI Services to help enterprise clients move from AI ambition and experimentation to measurable business impact. 
    \n
     
    \n
    In this role, you will lead high-impact client engagements with senior business and technology executives. You will help clients identify where AI can create value, prioritize use cases, build business cases and roadmaps, design operating models and governance, and mobilize implementation with AHEAD’s broader teams of consultants, architects, engineers, and specialists. 
    \n
     
    \n
    This is a leadership role for a consulting professional who can operate at the intersection of strategy, technology, business transformation, and execution. The ideal candidate brings top-tier consulting discipline, strong executive communication, structured problem solving, and enough AI / technology fluency to guide multidisciplinary teams — without needing to be a hands-on ML engineer. 
    \n
     
    \n
    We are especially interested in candidates who have operated in roles equivalent to Engagement Manager, Project Leader, Senior Manager, or Director in strategy consulting, technology advisory, digital transformation, or enterprise technology environments. 
    ","id":"f38b8c11-5009-442d-a504-15d1f4d65e9f","lists":[{"text":"What You’ll Do ","content":"
    \n

    Lead client engagements from strategy through execution 

    \n
    "},{"text":"What You’ll Bring ","content":"
    \n

    Required qualifications 

    \n
    "}],"salaryRange":{"currency":"USD","interval":"per-year-salary","min":250000,"max":300000},"text":"AI Principal Consultant, AI Services","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    AHEAD is seeking a Principal Consultant, AI Services to help enterprise clients move from AI ambition and experimentation to measurable business impact. 
    \n
     
    \n
    In this role, you will lead high-impact client engagements with senior business and technology executives. You will help clients identify where AI can create value, prioritize use cases, build business cases and roadmaps, design operating models and governance, and mobilize implementation with AHEAD’s broader teams of consultants, architects, engineers, and specialists. 
    \n
     
    \n
    This is a leadership role for a consulting professional who can operate at the intersection of strategy, technology, business transformation, and execution. The ideal candidate brings top-tier consulting discipline, strong executive communication, structured problem solving, and enough AI / technology fluency to guide multidisciplinary teams — without needing to be a hands-on ML engineer. 
    \n
     
    \n
    We are especially interested in candidates who have operated in roles equivalent to Engagement Manager, Project Leader, Senior Manager, or Director in strategy consulting, technology advisory, digital transformation, or enterprise technology environments. 
    ","descriptionBodyPlain":"AHEAD is seeking a Principal Consultant, AI Services to help enterprise clients move from AI ambition and experimentation to measurable business impact. \n \nIn this role, you will lead high-impact client engagements with senior business and technology executives. You will help clients identify where AI can create value, prioritize use cases, build business cases and roadmaps, design operating models and governance, and mobilize implementation with AHEAD’s broader teams of consultants, architects, engineers, and specialists. \n \nThis is a leadership role for a consulting professional who can operate at the intersection of strategy, technology, business transformation, and execution. The ideal candidate brings top-tier consulting discipline, strong executive communication, structured problem solving, and enough AI / technology fluency to guide multidisciplinary teams — without needing to be a hands-on ML engineer. \n \nWe are especially interested in candidates who have operated in roles equivalent to Engagement Manager, Project Leader, Senior Manager, or Director in strategy consulting, technology advisory, digital transformation, or enterprise technology environments. \n","hostedUrl":"https://jobs.lever.co/thinkahead/f38b8c11-5009-442d-a504-15d1f4d65e9f","applyUrl":"https://jobs.lever.co/thinkahead/f38b8c11-5009-442d-a504-15d1f4d65e9f/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Solutions Development )","location":"United States","team":"Artificial Intelligence","allLocations":["United States"]},"createdAt":1779482020877,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAHEAD is seeking a Principal Technical Consultant, AI Services to lead the architecture, engineering, and deployment of enterprise-grade AI solutions for our clients.\nThis is a senior hands-on technical leadership role for someone who can turn ambiguous business problems into scalable, secure, production-ready AI systems. You will work directly with client technology and business leaders to define solution architecture, guide engineering teams, make technical trade-offs, and ensure that AI initiatives move from prototype to measurable business impact.\nThe ideal candidate combines software engineering depth, applied AI / ML fluency, enterprise architecture judgment, and consulting-style client leadership. You do not need to be a pure research scientist, but you should be credible with engineers, data scientists, architects, platform teams, security stakeholders, and senior executives.\nThis role is well suited for candidates with backgrounds in applied AI consulting, ML engineering, AI solution architecture, technical product development, data science engineering, or advanced analytics engineering environments.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    AHEAD is seeking a Principal Technical Consultant, AI Services to lead the architecture, engineering, and deployment of enterprise-grade AI solutions for our clients.

    \n

    This is a senior hands-on technical leadership role for someone who can turn ambiguous business problems into scalable, secure, production-ready AI systems. You will work directly with client technology and business leaders to define solution architecture, guide engineering teams, make technical trade-offs, and ensure that AI initiatives move from prototype to measurable business impact.

    \n

    The ideal candidate combines software engineering depth, applied AI / ML fluency, enterprise architecture judgment, and consulting-style client leadership. You do not need to be a pure research scientist, but you should be credible with engineers, data scientists, architects, platform teams, security stakeholders, and senior executives.

    \n

    This role is well suited for candidates with backgrounds in applied AI consulting, ML engineering, AI solution architecture, technical product development, data science engineering, or advanced analytics engineering environments.

    \n
    ","id":"e9349a95-65b6-43e8-9c45-12bb8dd6483b","lists":[{"text":"What You’ll Do","content":"
    \n

    1. Architect and build enterprise AI solutions

    \n\n
  • Lead the architecture, design, development, and deployment of enterprise-grade AI, GenAI, agentic, automation, and ML-enabled solutions.
    • \n
  • Translate ambiguous business and technical requirements into clear solution designs, architecture decisions, implementation plans, and engineering workstreams.
    • \n
  • Design and build AI solution patterns such as retrieval-augmented generation, workflow orchestration, agent-assisted processes, model integration, API-based automation, and human-in-the-loop review.
    • \n
  • Make practical architecture decisions across models, data pipelines, APIs, orchestration layers, vector stores, enterprise applications, security controls, and deployment environments.
    • \n
  • Ensure solutions are scalable, secure, maintainable, observable, and aligned to measurable client outcomes.
    • \n\n

    2. Lead technical delivery across client engagements

    \n\n
  • Lead technical workstreams across one or more client engagements, including estimation, planning, design, build, testing, deployment, risk management, and issue resolution.
    • \n
  • Serve as the technical authority for project teams, owning solution quality, engineering standards, and technical decision-making.
    • \n
  • Partner with client engineering, data, cloud, security, and platform teams to integrate AI solutions into enterprise environments.
    • \n
  • Lead technical workshops, architecture sessions, demos, design reviews, and working sessions with both technical and non-technical stakeholders.
    • \n
  • Communicate complex technical concepts clearly to senior business and technology leaders.
    • \n\n

    3. Establish production-grade AI engineering standards

    \n\n
  • Define and apply strong engineering practices across code quality, automated testing, CI/CD, observability, monitoring, reliability, scalability, security, and maintainability.
    • \n
  • Establish practical patterns for LLMOps / MLOps, model integration, prompt and workflow management, evaluation, guardrails, performance monitoring, and responsible AI usage.
    • \n
  • Design AI systems with appropriate controls for privacy, security, governance, compliance, auditability, and human oversight.
    • \n
  • Build and improve reusable components, reference architectures, deployment patterns, and accelerators that strengthen AHEAD’s AI delivery capability.
    • \n
  • Ensure pilots are built with a credible path to production and scale, not as isolated demos.
    • \n\n

    4. Partner across strategy, business, and technical teams

    \n\n
  • Work with strategy consultants, solution managers, architects, engineers, and client stakeholders to connect business priorities with technical execution.
    • \n
  • Help clients assess trade-offs across speed, cost, risk, usability, accuracy, reliability, and long-term maintainability.
    • \n
  • Shape technical roadmaps that sequence pilots, platform enablers, integration work, governance requirements, and scale-up activities.
    • \n
  • Help define success metrics for AI solutions, including business impact, adoption, model/application quality, reliability, and operational performance.
    • \n
  • Act as a bridge between executive ambition and engineering reality.
    • \n\n

    5. Mentor teams and build the AI Services practice

    \n\n
  • Coach engineers, consultants, and technical specialists on solution design, engineering quality, client communication, and delivery excellence.
    • \n
  • Review technical designs and code to ensure high-quality, maintainable, production-ready output.
    • \n
  • Contribute to AHEAD’s AI offerings, technical methods, architecture standards, accelerators, and thought leadership.
    • \n
  • Support pre-sales and solution shaping by helping define technical scope, delivery approach, effort estimates, risks, and implementation plans.
    • \n
  • Help elevate AHEAD’s reputation as a firm that can not only advise on AI, but build and scale it in enterprise environments.
    • \n\n
    "},{"text":"What You’ll Bring","content":"
    \n

    Required qualifications

    \n\n
  • Typically 7–12+ years of experience in software engineering, ML engineering, applied AI, data science engineering, AI solution architecture, technical consulting, or enterprise technology delivery.
    • \n
  • Strong hands-on engineering experience, especially with Python, APIs, cloud-native development, data integration, workflow automation, and enterprise system integration.
    • \n
  • Experience designing, building, and deploying production-grade AI, GenAI, ML, automation, or advanced analytics solutions.
    • \n
  • Practical familiarity with AI solution patterns such as RAG, LLM application design, agentic workflows, orchestration, model integration, vector databases, evaluation, guardrails, and observability.
    • \n
  • Strong understanding of modern engineering practices, including CI/CD, automated testing, version control, containerization, monitoring, reliability, security, and scalable deployment.
    • \n
  • Ability to lead technical teams, review designs and code, mentor engineers, and drive delivery quality across complex workstreams.
    • \n
  • Strong client-facing communication skills, including the ability to explain technical trade-offs clearly to engineering teams, executives, and non-technical stakeholders.
    • \n
  • Ability to operate in ambiguous environments, structure technical problems, make sound architecture decisions, and guide teams toward practical outcomes.
    • \n\n

    Preferred qualifications

    \n\n
  • Experience in applied AI consulting, advanced analytics consulting, ML engineering, AI product development, or enterprise AI platform delivery.
    • \n
  • Background from a high-performing consulting, technology, AI, cloud, data, or software engineering organization.
    • \n
  • Experience with cloud and data platforms such as Azure, AWS, GCP, Databricks, Snowflake, Kubernetes, or similar enterprise platforms.
    • \n
  • Experience with LLM frameworks, orchestration tools, vector databases, model serving, ML platforms, or AI governance tooling.
    • \n
  • Experience moving AI solutions from prototype or pilot into production environments.
    • \n
  • Experience supporting technical pre-sales, solution shaping, architecture proposals, or executive-level technical advisory.
    • \n
  • Advanced degree in computer science, engineering, data science, applied mathematics, or a related field is a plus.
    • \n\n

    What is not required

    \n\n
  • You do not need to be a pure AI researcher.
    • \n
  • You do not need to have deep academic ML specialization.
    • \n
  • You do not need to be only a platform architect or only a data scientist.
    • \n
  • You do need to be a strong technical builder and leader who can design, guide, and deliver enterprise-grade AI solutions.
    • \n\n
    "}],"salaryRange":{"min":230000,"max":300000,"currency":"USD","interval":"per-year-salary"},"text":"AI Principal Technical Consultant, AI Services","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    AHEAD is seeking a Principal Technical Consultant, AI Services to lead the architecture, engineering, and deployment of enterprise-grade AI solutions for our clients.

    \n

    This is a senior hands-on technical leadership role for someone who can turn ambiguous business problems into scalable, secure, production-ready AI systems. You will work directly with client technology and business leaders to define solution architecture, guide engineering teams, make technical trade-offs, and ensure that AI initiatives move from prototype to measurable business impact.

    \n

    The ideal candidate combines software engineering depth, applied AI / ML fluency, enterprise architecture judgment, and consulting-style client leadership. You do not need to be a pure research scientist, but you should be credible with engineers, data scientists, architects, platform teams, security stakeholders, and senior executives.

    \n

    This role is well suited for candidates with backgrounds in applied AI consulting, ML engineering, AI solution architecture, technical product development, data science engineering, or advanced analytics engineering environments.

    \n
    ","descriptionBodyPlain":"AHEAD is seeking a Principal Technical Consultant, AI Services to lead the architecture, engineering, and deployment of enterprise-grade AI solutions for our clients.\nThis is a senior hands-on technical leadership role for someone who can turn ambiguous business problems into scalable, secure, production-ready AI systems. You will work directly with client technology and business leaders to define solution architecture, guide engineering teams, make technical trade-offs, and ensure that AI initiatives move from prototype to measurable business impact.\nThe ideal candidate combines software engineering depth, applied AI / ML fluency, enterprise architecture judgment, and consulting-style client leadership. You do not need to be a pure research scientist, but you should be credible with engineers, data scientists, architects, platform teams, security stakeholders, and senior executives.\nThis role is well suited for candidates with backgrounds in applied AI consulting, ML engineering, AI solution architecture, technical product development, data science engineering, or advanced analytics engineering environments.\n","hostedUrl":"https://jobs.lever.co/thinkahead/e9349a95-65b6-43e8-9c45-12bb8dd6483b","applyUrl":"https://jobs.lever.co/thinkahead/e9349a95-65b6-43e8-9c45-12bb8dd6483b/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Solutions Development )","location":"New York, New York","team":"Artificial Intelligence","allLocations":["New York, New York","Boston, Massachusetts","Washington, D.C.","Ewing, NJ","Richmond, Virginia","Philadelphia, Pennsylvania"]},"createdAt":1740761829632,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking a results-driven AI Enterprise Sales Specialist to join our team and drive the adoption of cutting-edge services-led solutions AI solutions for enterprise clients. The ideal candidate will have a strong background in enterprise professional and managed services sales with experience structuring complex services engagements that may include supporting product components.  This role requires the ability to translate complex AI solutions into tangible business outcomes and to lead with services value—strategy, implementation, integration, and ongoing optimization. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    We are seeking a results-driven AI Enterprise Sales Specialist to join our team and drive the adoption of cutting-edge services-led solutions AI solutions for enterprise clients. The ideal candidate will have a strong background in enterprise professional and managed services sales with experience structuring complex services engagements that may include supporting product components.  This role requires the ability to translate complex AI solutions into tangible business outcomes and to lead with services value—strategy, implementation, integration, and ongoing optimization. 
    ","id":"52e36758-c0a6-4fa8-ac52-f13bc88badae","lists":[{"text":"Key Responsibilities","content":"
    Sales Strategy and Execution:
    \n\n
  • Develop and execute sales strategies to achieve revenue targets and market growth.
    • \n
  • Identify and pursue new business opportunities with enterprise clients in targeted industries.
    • \n
  • Build and maintain a robust sales pipeline, ensuring a consistent flow of qualified leads and opportunities.
    • \n\n
    Client Engagement and Relationship Management:
    \n\n
  • Act as a trusted advisor to clients, understanding their business challenges and recommending tailored AI solutions. 
    • \n
  • Build and nurture long-term relationships with key stakeholders, including C-level executives and decision-makers.
    • \n
  • Deliver compelling presentations and product demonstrations, highlighting the value of AI in driving business outcomes.
    • \n\n
    Solution Selling:
    \n\n
  • Collaborate with Consulting, Delivery, Presales teams to design customized AI solutions that address client needs. 
    • \n
  • Translate complex technical concepts into clear and actionable business benefits for non-technical stakeholders.
    • \n
  • Negotiate and close enterprise-level contracts, ensuring alignment with client goals and organizational objectives.
    • \n\n
    Market Insights and Thought Leadership:
    \n\n
  • Stay informed about the latest trends and developments in AI and machine learning technologies.
    • \n
  • Provide market feedback to internal teams on services offerings, packaging, and pricing to refine product offerings and strategy.
    • \n
  • Represent the company at industry events, conferences, and webinars, positioning the organization as a leader in AI solutions.
    • \n\n
    Collaboration and Teamwork:
    \n\n
  • Work closely with Core Sales, Marketing, Presales, Engineering and Customer Success teams to ensure seamless client onboarding and support.
    • \n
  • Share best practices on services-led selling, SOW structuring, and value realization, and contribute to the development of sales tools, playbooks, and enablement assets. 
    • \n"},{"text":"Qualifications","content":"\n
  • Bachelor’s degree in business, technology, or a related field; advanced degree preferred.
    • \n
  • 5+ years of experience in enterprise sales with a primary focus on professional services, consulting, and/or managed services, ideally in data, cloud, or AI domains. 
    • \n
  • Demonstrated success selling and closing complex services engagements (e.g., multi-phase transformations, multi-year managed services, or large consulting programs). 
    • \n
  • Exceptional communication, negotiation, and presentation skills.
    • \n
  • Ability to manage complex sales cycles and navigate organizational hierarchies.
    • \n
  • Entrepreneurial mindset with a passion for technology and innovation.
    • \n"},{"text":"Preferred Qualifications","content":"\n
  • Experience selling consulting and managed services focused on AI, data, or other technology-based solutions to enterprise clients. 
    • \n
  • Industry expertise in sectors such as finance, healthcare, retail, or manufacturing.
    • \n
  • Familiarity with CRM tools (e.g., Salesforce) and sales analytics platforms.
    • \n"},{"text":"Key Attributes","content":"\n
  • Results-driven with a proactive approach to problem-solving.
    • \n
  • Adaptable and capable of thriving in a fast-paced, dynamic environment.
    • \n
  • Consultative and strategic, capable of elevating conversations from products and features to business outcomes, operating models, and change management.
    • \n
  • Collaborative and influential, able to work across sales, delivery, product, and executive stakeholders to shape and close complex services deals. 
    • \n
  • Strong interpersonal skills with the ability to inspire confidence and trust in clients. 
    • \n"}],"salaryRange":{"min":360000,"max":400000,"currency":"USD","interval":"per-year-salary"},"text":"AI Sales Specialist","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    We are seeking a results-driven AI Enterprise Sales Specialist to join our team and drive the adoption of cutting-edge services-led solutions AI solutions for enterprise clients. The ideal candidate will have a strong background in enterprise professional and managed services sales with experience structuring complex services engagements that may include supporting product components.  This role requires the ability to translate complex AI solutions into tangible business outcomes and to lead with services value—strategy, implementation, integration, and ongoing optimization. 
    ","descriptionBodyPlain":"We are seeking a results-driven AI Enterprise Sales Specialist to join our team and drive the adoption of cutting-edge services-led solutions AI solutions for enterprise clients. The ideal candidate will have a strong background in enterprise professional and managed services sales with experience structuring complex services engagements that may include supporting product components.  This role requires the ability to translate complex AI solutions into tangible business outcomes and to lead with services value—strategy, implementation, integration, and ongoing optimization. \n","hostedUrl":"https://jobs.lever.co/thinkahead/52e36758-c0a6-4fa8-ac52-f13bc88badae","applyUrl":"https://jobs.lever.co/thinkahead/52e36758-c0a6-4fa8-ac52-f13bc88badae/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n \n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    \n
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Shared Services )","location":"Reading","team":"Accounting & Finance","allLocations":["Reading"]},"createdAt":1772495249628,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nDue to continued growth, we have an exciting opportunity for an Assistant Financial Controller to join us at AHEAD UK.  This role will be reporting to and working closely with the Financial Controller, taking primary responsibility for supporting the Irish finance function with potential involvement in additional EU entities as the business expands. \n \nThis is a hands-on role focused on strong financial control, accurate reporting, and regulatory compliance within a growing international group. The ideal candidate is detailed orientated, excels in collaborative and productive team environment.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    Due to continued growth, we have an exciting opportunity for an Assistant Financial Controller to join us at AHEAD UK.  This role will be reporting to and working closely with the Financial Controller, taking primary responsibility for supporting the Irish finance function with potential involvement in additional EU entities as the business expands. 
    \n
     
    \n
    This is a hands-on role focused on strong financial control, accurate reporting, and regulatory compliance within a growing international group. The ideal candidate is detailed orientated, excels in collaborative and productive team environment.
    ","id":"291c6ede-4405-4cec-87f2-937d8b25d771","lists":[{"text":"Responsibilities","content":"\n
  • Financial Reporting & Control
    • \n
  • Support monthly management accounts and month-end close (accruals, prepayments, depreciation, journals)
    • \n
  • Review balance sheet reconciliations and resolve discrepancies
    • \n
  • Assist with variance analysis and group reporting
    • \n
  • Contribute to weekly and monthly cash flow reporting
    • \n\n
     
    \n\n
  • Compliance & Statutory
    • \n
  • Maintain strong internal financial controls
    • \n
  • Prepare and submit Irish VAT returns
    • \n
  • Review Intrastat and VIES reporting
    • \n
  • Support year-end audit and statutory reporting
    • \n
  • Assist with corporation tax and other regulatory requirements
    • \n\n
     
    \n\n
  • Operational Finance
    • \n
  • Partner with Sales and Logistics to ensure timely, accurate invoicing
    • \n
  • Review and approve sales invoices, raised by the Finance Assistant.
    • \n
  • Oversee aged debtor and creditor reconciliations and support credit control
    • \n
  • Approve lower-value purchase orders
    • \n
  • Provide cover for the Finance Assistant when required
    • \n\n
     
    \n\n
  • Planning & Process
    • \n
  • Support budgeting and forecasting processes
    • \n
  • Identify opportunities to improve finance processes and systems
    • \n
  • Provide support to UK finance and potential future EU entities as required
    • \n"},{"text":"Required Qualifications & Experience","content":"\n
  • Part-qualified accountant (ACCA, ACA, or CIMA)
    • \n
  • Strong experience supporting an Irish entity, with knowledge of Irish accounting and compliance requirements
    • \n
  • Experience preparing Irish VAT returns
    • \n
  • Working knowledge of EU VAT rules and cross-border reporting
    • \n
  • Experience supporting month-end and management reporting
    • \n
  • Strong Excel skills and attention to detail
    • \n
  • Excellent communication skills and ability to work independently and collaboratively
    • \n
  • Experience in a multi-entity or international environment
    • \n
  • Exposure to wider EU finance operations
    • \n
  • Experience with Xero and/or NetSuite
    • \n
  • Experience with Salesforce
    • \n
  • Exposure to US group reporting
    • \n"}],"salaryRange":{"min":50000,"max":65000,"currency":"GBP","interval":"per-year-salary"},"text":"Assistant Financial Controller","country":"GB","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    Due to continued growth, we have an exciting opportunity for an Assistant Financial Controller to join us at AHEAD UK.  This role will be reporting to and working closely with the Financial Controller, taking primary responsibility for supporting the Irish finance function with potential involvement in additional EU entities as the business expands. 
    \n
     
    \n
    This is a hands-on role focused on strong financial control, accurate reporting, and regulatory compliance within a growing international group. The ideal candidate is detailed orientated, excels in collaborative and productive team environment.
    ","descriptionBodyPlain":"Due to continued growth, we have an exciting opportunity for an Assistant Financial Controller to join us at AHEAD UK.  This role will be reporting to and working closely with the Financial Controller, taking primary responsibility for supporting the Irish finance function with potential involvement in additional EU entities as the business expands. \n \nThis is a hands-on role focused on strong financial control, accurate reporting, and regulatory compliance within a growing international group. The ideal candidate is detailed orientated, excels in collaborative and productive team environment.\n","hostedUrl":"https://jobs.lever.co/thinkahead/291c6ede-4405-4cec-87f2-937d8b25d771","applyUrl":"https://jobs.lever.co/thinkahead/291c6ede-4405-4cec-87f2-937d8b25d771/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"Gurugram, Haryana","team":"ESM Accelerate","allLocations":["Gurugram, Haryana"]},"createdAt":1779088416106,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 2 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    We are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 2 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).
    ","id":"a2e0eaf0-2497-44c9-9105-d81ce86aa898","lists":[{"text":"Roles and Responsibilities","content":"
    \n\n
  • Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team
    • \n
  • Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB).
    • \n
  • Conduct workshops and demos for stakeholders and end users.
    • \n
  • Collaborate with internal teams and clients to ensure high-quality delivery.
    • \n
  • Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions.
    • \n
  • Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities.
    • \n
  • Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations.
    • \n
  • Perform ongoing Discovery and CMDB maintenance
    • \n
  • Develop, review, and optimize scripts – Business Rules, Script Includes, UI Policies, Client Scripts, etc.
    • \n
  • Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed.
    • \n
  • Comfortable working in Agile environments with active sprint participation and backlog grooming.
    • \n\n
    "},{"text":"Qualifications","content":"
    \n\n
  • 2+ years of experience working with ServiceNow, including hands-on development and implementation.
    • \n
  • Strong expertise in ITSM, Service Portal, Integrations, ITOM (Discovery, CMDB), SAM and HAM.
    • \n
  • Excellent communication skills with the ability to clearly articulate technical concepts to both technical and non-technical audiences.
    • \n
  • Customize ServiceNow applications by using scripting, workflows, business rules, and UI policies to meet client requirements.
    • \n
  • ServiceNow Certified System Administrator, Certified Application Developer or Certified Implementation Specialist certifications preferred.
    • \n
  • Experience with additional ServiceNow modules like HRSD, or GRC.
    • \n\n
    "}],"text":"Assoc Tech Consultant, ServiceNow (Nightshift)","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    We are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 2 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).
    ","descriptionBodyPlain":"We are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 2 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).\n","hostedUrl":"https://jobs.lever.co/thinkahead/a2e0eaf0-2497-44c9-9105-d81ce86aa898","applyUrl":"https://jobs.lever.co/thinkahead/a2e0eaf0-2497-44c9-9105-d81ce86aa898/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Shared Services )","location":"Gurugram, Haryana","team":"Sales Operations & Logistics","allLocations":["Gurugram, Haryana"]},"createdAt":1778579997124,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAssist Account Coordinator with sales operations order execution process for assigned sales accounts. This entails providing high-level and high-touch service and order issue resolution for both cross-departmental/internal and external clients through independent work or, at their discretion, accessing collaborative assistance from internal and external support teams when they deem necessary. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    Assist Account Coordinator with sales operations order execution process for assigned sales accounts. This entails providing high-level and high-touch service and order issue resolution for both cross-departmental/internal and external clients through independent work or, at their discretion, accessing collaborative assistance from internal and external support teams when they deem necessary. 
    ","id":"e7a5e944-6693-43fe-97ce-565497cf9cd8","lists":[{"text":"Duties/Responsibilities ","content":"
    \n
    \n
    \n
      \n
    • \n

      Manage Hatch Order Entry Process for Drop Ship Orders  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Accept and book all customer orders as follows: 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Flex:  Order entry via Customer Order and verify and track inbound inventory to get received.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Custom:  Accept and book customer orders, to include verifying bookable documents are complete and accurate prior to booking 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Attend regular and recurring cross-departmental meetings to review order status and escalate to individual internal department managers for issue resolution. 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Assist Account Coordinators in collaborating with Product Engineering department to resolve engineering change request. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Ensure data integrity of customer facing data in Signal/Salesforce systems to ensure error-proof data integrity prior to push-out to customer-facing Hatch portal. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Perform other related duties as assigned and required by Customer Service Manager. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      *Other job duties as assigned 

      \n
      • \n\n
    \n
    \n
    "},{"text":"Knowledge, Skills, Abilities:","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n

     

    \n
    \n
    \n

    Physical Requirements 

    \n
    \n
    \n
    \n
    \n
    \n
    "}],"text":"Associate Account Coordinator (Order Management)","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    Assist Account Coordinator with sales operations order execution process for assigned sales accounts. This entails providing high-level and high-touch service and order issue resolution for both cross-departmental/internal and external clients through independent work or, at their discretion, accessing collaborative assistance from internal and external support teams when they deem necessary. 
    ","descriptionBodyPlain":"Assist Account Coordinator with sales operations order execution process for assigned sales accounts. This entails providing high-level and high-touch service and order issue resolution for both cross-departmental/internal and external clients through independent work or, at their discretion, accessing collaborative assistance from internal and external support teams when they deem necessary. \n","hostedUrl":"https://jobs.lever.co/thinkahead/e7a5e944-6693-43fe-97ce-565497cf9cd8","applyUrl":"https://jobs.lever.co/thinkahead/e7a5e944-6693-43fe-97ce-565497cf9cd8/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Gurugram, Haryana","team":"MS Cloud","allLocations":["Gurugram, Haryana"]},"createdAt":1779796948999,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAs an Associate Cloud Engineer (AWS), you will support the design, deployment, monitoring, and optimization of cloud infrastructure for our clients. You will work closely with senior engineers to automate cloud operations, enhance security, ensure cost efficiency, and maintain high availability across AWS environments. The ideal candidate will have hands-on experience with AWS cloud services, Infrastructure-as-Code tools, and scripting, along with a solid understanding of cloud operations, monitoring, and troubleshooting.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    As an Associate Cloud Engineer (AWS), you will support the design, deployment, monitoring, and optimization of cloud infrastructure for our clients. You will work closely with senior engineers to automate cloud operations, enhance security, ensure cost efficiency, and maintain high availability across AWS environments. The ideal candidate will have hands-on experience with AWS cloud services, Infrastructure-as-Code tools, and scripting, along with a solid understanding of cloud operations, monitoring, and troubleshooting.
    ","id":"924e68cc-3d97-4654-b495-8f2986d04600","lists":[{"text":"Roles & Responsibilities","content":"\n
  • Provide day-to-day support, administration, and monitoring of clients’ AWS cloud infrastructure.
    • \n
  • Participate in weekly status calls with clients to review open issues, planned changes, and improvement recommendations.
    • \n
  • Assist in designing and developing automation solutions for monitoring, scaling, and managing cloud workloads.
    • \n
  • Configure and tune AWS-native and third-party tools focused on cost optimization, security, and compliance.
    • \n
  • Prepare and present monthly operational and performance reports for client environments.
    • \n
  • Troubleshoot issues related to compute, storage, networking, IAM, and deployments in AWS.
    • \n
  • Support incident, problem, and change management processes using internal service management tools.
    • \n
  • Ensure cloud infrastructures follow best practices for reliability, scalability, and efficiency.
    • \n"},{"text":"Qualification","content":"\n
  • Bachelor’s degree in computer science, Information Technology, Engineering, or related field.
    • \n
  • 3–5 years of hands-on experience in AWS cloud operations or cloud engineering.
    • \n
  • Strong understanding of AWS services such as:
    • \n
  • EC2, S3, RDS, VPC, IAM, CloudWatch, Lambda, CloudTrail, CloudFormation, ECS/EKS.
    • \n
  • Experience designing or maintaining IaC templates using Terraform or AWS CloudFormation.
    • \n
  • Experience with Linux/Unix and Windows system administration.
    • \n
  • Proficiency in at least one scripting language: Python, Bash, or PowerShell.
    • \n
  • Familiarity with monitoring, cost management, and security tools (e.g., AWS Cost Explorer, Trusted Advisor, Cloud Health, Prisma, Dome9).
    • \n
  • Experience with ticketing tools and Incident/Change Management processes.
    • \n"}],"text":"Associate Engineer Cloud - AWS","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    As an Associate Cloud Engineer (AWS), you will support the design, deployment, monitoring, and optimization of cloud infrastructure for our clients. You will work closely with senior engineers to automate cloud operations, enhance security, ensure cost efficiency, and maintain high availability across AWS environments. The ideal candidate will have hands-on experience with AWS cloud services, Infrastructure-as-Code tools, and scripting, along with a solid understanding of cloud operations, monitoring, and troubleshooting.
    ","descriptionBodyPlain":"As an Associate Cloud Engineer (AWS), you will support the design, deployment, monitoring, and optimization of cloud infrastructure for our clients. You will work closely with senior engineers to automate cloud operations, enhance security, ensure cost efficiency, and maintain high availability across AWS environments. The ideal candidate will have hands-on experience with AWS cloud services, Infrastructure-as-Code tools, and scripting, along with a solid understanding of cloud operations, monitoring, and troubleshooting.\n","hostedUrl":"https://jobs.lever.co/thinkahead/924e68cc-3d97-4654-b495-8f2986d04600","applyUrl":"https://jobs.lever.co/thinkahead/924e68cc-3d97-4654-b495-8f2986d04600/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Shared Services )","location":"Gurugram, Haryana","team":"Services Operations","allLocations":["Gurugram, Haryana","Hyderabad","Bangalore"]},"createdAt":1777900404738,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Associate Product Data Specialist supports the accuracy and completeness of product and solutions data across core technology platforms. Operating under direct supervision, this role focuses on task-based execution, data entry, and foundational analysis. It is designed for early-career professionals building expertise in product data management and operations. 
    ","id":"ddc8c6e3-dfa4-4afe-98cc-f88e0908926f","lists":[{"text":"Key Responsibilities","content":"
    \n
    \n
    \n
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    \n
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    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Required Qualifications","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Preferred Qualifications","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "}],"text":"Associate Product Data Specialist","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Associate Product Data Specialist supports the accuracy and completeness of product and solutions data across core technology platforms. Operating under direct supervision, this role focuses on task-based execution, data entry, and foundational analysis. It is designed for early-career professionals building expertise in product data management and operations. 
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/ddc8c6e3-dfa4-4afe-98cc-f88e0908926f","applyUrl":"https://jobs.lever.co/thinkahead/ddc8c6e3-dfa4-4afe-98cc-f88e0908926f/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"Columbus, Ohio","team":"ESM Accelerate","allLocations":["Columbus, Ohio"]},"createdAt":1780334132228,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAs a ServiceNow Business Analyst, you will utilize your extensive business process expertise and experience to define and design customer solutions utilizing the ServiceNow platform. You ensure development efforts are well documented and delivered with quality, owning the overall outcome of your projects. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    As a ServiceNow Business Analyst, you will utilize your extensive business process expertise and experience to define and design customer solutions utilizing the ServiceNow platform. You ensure development efforts are well documented and delivered with quality, owning the overall outcome of your projects. 
    ","id":"10e43087-6155-47a6-91b8-f80817a244ea","lists":[{"text":"Responsibilities","content":"\n
  • Coordinate with stakeholders to gather requirements
    • \n
  • Translate business requirements into technical specifications
    • \n
  • Assist with client demos, working sessions, and workshops
    • \n
  • Maintain documentations and Knowledge articles
    • \n
  • Contribute to projects/programs that may address future concepts, products, and technologies
    • \n
  • Serves as the single point of contact for all sprint work for the other BA/BPCs on the team
    • \n
  • Help to direct more junior members of the team
    • \n
  • Assist with managing SDLC related ceremonies
    • \n"},{"text":"Qualifications","content":"\n
  • Business process experience on multiple suites and process areas outside of that suite within the ServiceNow platform
    • \n
  • Strong functional knowledge of multiple ServiceNow suites in addition to ITSM
    • \n
  • Able to discuss business requirements on integrations between ServiceNow and third party tools
    • \n
  • Certified System Administrator preferred
    • \n
  • Prior development and/or architecture experience strongly preferred
    • \n
  • Strong presentation skills
    • \n
  • Strong project and situational awareness
    • \n
  • Strong communication skills
    • \n
  • Strong attention to detail
    • \n
  • Strong customer service skills
    • \n
  • Self-starter
    • \n
  • Able to travel of at least 25%
    • \n"}],"salaryRange":{"min":145000,"max":160000,"currency":"USD","interval":"per-year-salary"},"text":"Business Analyst - ServiceNow","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    As a ServiceNow Business Analyst, you will utilize your extensive business process expertise and experience to define and design customer solutions utilizing the ServiceNow platform. You ensure development efforts are well documented and delivered with quality, owning the overall outcome of your projects. 
    ","descriptionBodyPlain":"As a ServiceNow Business Analyst, you will utilize your extensive business process expertise and experience to define and design customer solutions utilizing the ServiceNow platform. You ensure development efforts are well documented and delivered with quality, owning the overall outcome of your projects. \n","hostedUrl":"https://jobs.lever.co/thinkahead/10e43087-6155-47a6-91b8-f80817a244ea","applyUrl":"https://jobs.lever.co/thinkahead/10e43087-6155-47a6-91b8-f80817a244ea/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Shared Services )","location":"Gurugram, Haryana","team":"Sales Operations & Logistics","allLocations":["Gurugram, Haryana"]},"createdAt":1776241938587,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Client Operations Associate/ Specialist is responsible for Supporting the sales team by helping turn opportunities into completed orders. This role focuses on building quotes, registering deals, and coordinating with internal teams to get orders processed quickly and accurately.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Client Operations Associate/ Specialist is responsible for Supporting the sales team by helping turn opportunities into completed orders. This role focuses on building quotes, registering deals, and coordinating with internal teams to get orders processed quickly and accurately.
    ","id":"7058ebdc-f4d0-41e1-b1d3-43efdfa24013","lists":[{"text":"Core Responsibilities ","content":"
    \n
    \n
    \n


    1. Quote & Deal Support     

    \n
    \n
    \n
      \n
    • \n

      Build quotes based on sales requests 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Register deals with manufacturers 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Work with vendors/distributors to get pricing 

      \n
      • \n\n
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      \n
    • \n

      Help structure deals to meet pricing and margin targets 

      \n
      • \n\n
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    \n

     

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    \n

    2. Order Processing 

    \n
    \n
    \n
      \n
    • \n

      Review and validate orders before submission 

      \n
      • \n\n
    \n
    \n
    \n
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      \n
    • \n

      Ensure all required information is complete and accurate 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Submit orders to procurement and track progress 

      \n
      • \n\n
    \n
    \n

     

    \n
    \n
    \n

    3. Coordination Across Teams 

    \n
    \n
    \n
      \n
    • \n

      Work with Sales (Client Directors), distributors, manufacturers, presales engineers, procurement, and logistics 

      \n
      • \n\n
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      \n
    • \n

      Help move deals from request → quote → order → delivery 

      \n
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      \n
    • \n

      Support multiple Client Directors based on team priorities and workload (not assigned to just one individual) 

      \n
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      Communicate regularly with teammates to understand workload and offer help when capacity allows 

      \n
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      Proactively assist others when available, and seek help when workload is high 

      \n
      • \n\n
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      \n
    • \n

      Work as a team to ensure all requests are completed on time, regardless of who receives them 

      \n
      • \n\n
    \n
    \n

     

    \n
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    \n

    4. Issue Resolution 

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      \n
    • \n

      Help resolve delays with pricing, orders, or shipments 

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      Follow up with internal teams or partners as needed 

      \n
      • \n\n
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    • \n

      Escalate issues when something is blocked 

      \n
      • \n\n
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    \n

     

    \n
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    \n

    5. Basic Data & Tracking 

    \n
    \n
    \n
      \n
    • \n

      Keep Salesforce opportunities updated 

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      • \n\n
    \n
    \n
      \n
    • \n

      Track deal status and key dates 

      \n
      • \n\n
    \n
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      \n
    • \n

      Ensure requests meet intake requirements 

      \n
      • \n\n
    \n
    \n
    \n
    \n

     

    \n
    \n
    \n

    Role Scope & Expectations 

    \n
    \n
    \n
      \n
    • \n

      Primarily supports internal teams, with potential for limited client interaction 

      \n
      • \n\n
    \n
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      \n
    • \n

      Focused on execution, not deep technical design 

      \n
      • \n\n
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      \n
    • \n

      Expected to develop a strong understanding of the products and solutions being quoted 

      \n
      • \n\n
    \n
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    \n
    \n
    \n

    Success in this role looks like: 

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      \n
    • \n

      Fast, accurate quote turnaround 

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      • \n\n
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      Clean and complete order submissions 

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      • \n\n
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    • \n

      Fewer delays or errors in processing 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Strong coordination across teams 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Success in this role is measured by team efficiency, not individual efficiency. 

      \n
      • \n\n
    \n
    \n

     

    \n
    \n
    \n

    How this supports Mid-Market 

    \n
    \n
    \n
      \n
    • \n

      Enables higher volume handling without impacting turnaround times 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Allows the team to stay focused on sales activity while maintaining operational quality 

      \n
      • \n\n
    \n
    \n
    "},{"text":"Preferred Experience & Attributes (Nice to Have)","content":"
    \n
    \n
    \n
      \n
    • \n

      Experience with Salesforce or similar CRM tools 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience with IT quoting, VAR environments, or distributors (e.g., Ingram Micro, TD SYNNEX) 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Strong communication skills across teams and partners 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Team-first mindset with a focus on overall success, not individual ownership 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Proactive attitude — consistently asking “How can I help?” 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Comfortable asking questions and seeking clarity when needed 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Willingness to step in and support teammates when capacity allows 

      \n
      • \n\n
    \n
    \n

      

    \n
    \n
    \n

    Working Hours Expectation 

    \n
    \n
    \n
      \n
    • \n

      Resources should align to East Coast business hours to support the team effectively 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Target coverage is approximately 8:00 AM – 5:00 PM Eastern, with a 1-hour lunch 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Some flexibility on exact start/end times is fine, as long as there is strong overlap with East Coast working hours 

      \n
      • \n\n
    \n
    \n
    "},{"text":"Education and Experience","content":"
    \n
    \n
    \n
      \n
    • \n

      Bachelor’s degree preferred, or equivalent relevant experience  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Associate- 3+yrs | Specialist-7+yrs of experience in Sales Support, Customer Operations, or a related role  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience in the technology industry (OEM hardware, software, SaaS, or subscription-based models preferred) 

      \n
      • \n\n
    \n
    \n

     

    \n
    \n
    \n

    Knowledge, Skills, Abilities 

    \n
    \n
    \n
      \n
    • \n

      Proven ability to work in a high‑volume, fast‑paced renewal or sales environment 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Strong written and verbal communication skills with the ability to clearly articulate pricing, terms, and next steps 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Excellent organizational, time management, and multitasking skills 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Strong analytical and mathematical aptitude, including the ability to calculate margins using cost‑plus, list‑based, and flat GPM% models 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Ability to work independently while collaborating effectively with cross‑functional teams 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience using Salesforce or similar CRM systems (required) 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Moderate proficiency in Excel 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Detail‑oriented with a strong focus on accuracy and follow‑through 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Customer‑focused mindset with the ability to maintain professionalism in sales‑centric environments 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Strong work ethics and commitment to a positive, balanced work environment 

      \n
      • \n\n
    \n
    \n

     

    \n
    \n
    \n

     

    \n
    \n
    \n
    "}],"text":"Client Operations Associate","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Client Operations Associate/ Specialist is responsible for Supporting the sales team by helping turn opportunities into completed orders. This role focuses on building quotes, registering deals, and coordinating with internal teams to get orders processed quickly and accurately.
    ","descriptionBodyPlain":"The Client Operations Associate/ Specialist is responsible for Supporting the sales team by helping turn opportunities into completed orders. This role focuses on building quotes, registering deals, and coordinating with internal teams to get orders processed quickly and accurately.\n","hostedUrl":"https://jobs.lever.co/thinkahead/7058ebdc-f4d0-41e1-b1d3-43efdfa24013","applyUrl":"https://jobs.lever.co/thinkahead/7058ebdc-f4d0-41e1-b1d3-43efdfa24013/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Shared Services )","location":"United States","team":"Sales Operations & Logistics","allLocations":["United States"]},"createdAt":1774464885615,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nClient Operations Specialist\n \nThe Client Operations Specialist is responsible for assisting assigned Client Directors in protecting and increasing the Gross Profit Margin (GPM) and customer satisfaction through a heightened level of client service and daily attention. Develops and maintains strong pre and post-sales contact with assigned company Accounts in order to facilitate positive and productive long-term relationships.\n \n*Must be in MST/PST*\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    Client Operations Specialist
    \n
     
    \n
    The Client Operations Specialist is responsible for assisting assigned Client Directors in protecting and increasing the Gross Profit Margin (GPM) and customer satisfaction through a heightened level of client service and daily attention. Develops and maintains strong pre and post-sales contact with assigned company Accounts in order to facilitate positive and productive long-term relationships.
    \n
     
    \n
    *Must be in MST/PST*
    ","id":"96b0cddc-e85d-454a-9108-a8330ce468b3","lists":[{"text":"Roles and Responsibilities","content":"\n
  • Manage transaction lifecycle from quote to cash – identify account requests and coordinate/manage internal support team resources to ensure customer satisfaction
    • \n
  • Review, manage, and maintain pipeline and forecast with assigned Client Directors. Schedule regular/reoccurring meetings to review opportunities that need to be added and/or updated in Salesforce.com
    • \n
  • Work independently with assigned customers to address questions/issues and provide timely solutions; engage with internal/external support team on resolution
    • \n
  • Assist in structuring deals with Client Directors. Prepare customer pricing and proposals for assigned accounts using the parameters set by assigned Client Directors per account
    • \n
  • Work with assigned Client Directors to develop and maintain vendor relationships in order to gain improved communication, increased discounts, and fast turnaround on registration/special pricing requests
    • \n
  • Accept all customer orders; verify bookable documents are complete and accurate prior to booking
    • \n
  • Coordinate monthly meetings with accounts receivable to review invoice aging reports and past due invoices for assigned accounts
    • \n
  • Develop and maintain Client Profiles for assigned accounts. Maintain records pertaining to past quotes in order to strategically provide current quotes and proposals.
    • \n
  • Provide ‘value-add’ services to assigned accounts as requested) SLA, PPT, presentations, order history, etc.) while having a clear understanding of the client’s internal structure and process
    • \n"},{"text":"Qualifications","content":"\n
  • Bachelor’s degree is required
    • \n
  • 2-3 years of Sales Support preferred, in the Technology industry is preferred
    • \n
  • Open to various backgrounds
    • \n
  •  Ability to understand/analyze client needs and link them to company offerings
    • \n
  • Independent self-starter, effective team player with creative problem solving skills to help the organization achieve its earnings objectives
    • \n
  • History of working in a high volume, fast-paced sales environment required
    • \n
  • Strong verbal and written communication skills; ability to articulate needs
    • \n
  • Ability to instantly build rapport
    • \n
  • Strong interpersonal skills to effectively interact with all levels of internal and external clients
    • \n
  • Organizational skills
    • \n
  • Time management ability
    • \n
  • Adaptable/Ability to react to situations
    • \n
  • Ability to work independently on projects with minimal supervision
    • \n
  • Work effectively and efficiently under pressure
    • \n
  • Understands general business principles
    • \n
  • Strong mathematical aptitude and the ability to work with and easily calculate margin percentages using cost+, list-, and flat GPM% models
    • \n
  • Experience with Salesforce or other CRM preferred
    • \n
  • Outstanding multitasking skills
    • \n
  • Desire to learn and understand the business process from beginning to end
    • \n
  • Strong work ethic with respect for work/life balance and positive work environment
    • \n
  • Good people skills and strong backbone to stand firm in sales-centric environment
    • \n
  • Positive can do attitude 
    • \n"}],"salaryRange":{"min":75000,"max":100000,"currency":"USD","interval":"per-year-salary"},"text":"Client Operations Specialist","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    Client Operations Specialist
    \n
     
    \n
    The Client Operations Specialist is responsible for assisting assigned Client Directors in protecting and increasing the Gross Profit Margin (GPM) and customer satisfaction through a heightened level of client service and daily attention. Develops and maintains strong pre and post-sales contact with assigned company Accounts in order to facilitate positive and productive long-term relationships.
    \n
     
    \n
    *Must be in MST/PST*
    ","descriptionBodyPlain":"Client Operations Specialist\n \nThe Client Operations Specialist is responsible for assisting assigned Client Directors in protecting and increasing the Gross Profit Margin (GPM) and customer satisfaction through a heightened level of client service and daily attention. Develops and maintains strong pre and post-sales contact with assigned company Accounts in order to facilitate positive and productive long-term relationships.\n \n*Must be in MST/PST*\n","hostedUrl":"https://jobs.lever.co/thinkahead/96b0cddc-e85d-454a-9108-a8330ce468b3","applyUrl":"https://jobs.lever.co/thinkahead/96b0cddc-e85d-454a-9108-a8330ce468b3/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Managed Services )","location":"Hyderabad","team":"MS Infrastructure","allLocations":["Hyderabad"]},"createdAt":1776064493622,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are looking for an experienced Cortex Platform Engineer with deep expertise in Palo Alto Networks’ Cortex ecosystem. Cortex XDR is the primary focus of this role — you will own its deployment, configuration, detection engineering, and day-to-day operations — but you will also bring working knowledge across Cortex XSOAR, XSIAM, Cortex Cloud, and Prisma Access to support a maturing, integrated security operations environment.\nThis is a hands-on, high-ownership role at the intersection of endpoint security, SOC automation, cloud security posture, and secure network access. You will partner closely with SOC analysts, security architects, and cloud engineering teams to drive platform adoption, improve detection coverage, and accelerate response across the full Cortex stack.\n \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    We are looking for an experienced Cortex Platform Engineer with deep expertise in Palo Alto Networks’ Cortex ecosystem. Cortex XDR is the primary focus of this role — you will own its deployment, configuration, detection engineering, and day-to-day operations — but you will also bring working knowledge across Cortex XSOAR, XSIAM, Cortex Cloud, and Prisma Access to support a maturing, integrated security operations environment.

    \n

    This is a hands-on, high-ownership role at the intersection of endpoint security, SOC automation, cloud security posture, and secure network access. You will partner closely with SOC analysts, security architects, and cloud engineering teams to drive platform adoption, improve detection coverage, and accelerate response across the full Cortex stack.

    \n

     

    \n
    ","id":"369e10f1-6032-4e6e-af9f-5f31df4f665d","lists":[{"text":"Core Responsibilities","content":"

    Cortex XDR — Primary Focus

    \n\n
  • Own end-to-end deployment, configuration, and lifecycle management of Cortex XDR across Windows, macOS, and Linux endpoints at enterprise scale.
    • \n
  • Design and maintain agent policies, prevention profiles, and exclusion sets; manage multi-tenant or multi-instance architectures where applicable.
    • \n
  • Develop, tune, and maintain BIOC rules, custom correlation policies, and Behavioral Threat Protection (BTP) configurations to maximize signal fidelity and minimize analyst fatigue.
    • \n
  • Lead Tier 2/Tier 3 incident investigations using XDR’s causality analysis engine, storyline feature, and XQL-based threat hunting across endpoint, network, and cloud telemetry.
    • \n
  • Coordinate response actions including endpoint isolation, process termination, and file quarantine; produce post-incident reports for technical and executive audiences.
    • \n
  • Translate MITRE ATT&CK mappings and threat intelligence into actionable XDR detection logic; conduct regular alert reviews to identify tuning opportunities and coverage gaps.
    • \n\n
    Cortex XSOAR — Automation & Orchestration
    \n
    \n\n
  • Build, maintain, and optimize XSOAR playbooks for automated triage, enrichment, containment, and response workflows tied to XDR and other platform alerts.
    • \n
  • Manage integration packs, custom scripts, and connector configurations to support bidirectional data flow between XSOAR and the broader security toolset.
    • \n
  • Collaborate with SOC analysts to identify high-value automation candidates, reducing manual toil and accelerating mean time to respond (MTTR).
    • \n
  • Maintain playbook documentation, versioning, and testing standards to ensure operational reliability
    • \n\n
    Cortex XSIAM — AI-Driven SOC Operations
    \n
    \n\n
  • Support the deployment and configuration of Cortex XSIAM as the organization’s AI-driven SOC platform, including data source onboarding and ingestion pipeline management.
    • \n
  • Leverage XSIAM’s machine learning-driven alert correlation and incident scoring to reduce alert volume and prioritize analyst queues.
    • \n
  • Assist in defining and tuning XSIAM detection rules, analytics models, and dashboard views aligned to SOC operational requirements.
    • \n
  • Work with security leadership to evaluate XSIAM’s AI-generated insights and feed findings back into detection and response improvement cycles.
    • \n\n
    \n

    Cortex Cloud — Cloud Security Posture

    \n\n
  • Operate Cortex Cloud (CNAPP) to provide continuous visibility into cloud workload security posture across AWS, Azure, and GCP environments.
    • \n
  • Manage cloud workload protection policies, vulnerability findings, and compliance benchmarks; triage and escalate high-severity findings to cloud engineering teams.
    • \n
  • Integrate Cortex Cloud telemetry into XDR and XSIAM detection pipelines to extend threat visibility into cloud-native workloads and container environments.
    • \n
  • Support cloud security assessments and assist in developing guardrails and policy-as-code aligned to organizational security standards.
    • \n\n
    \n

    Prisma Access — SASE & Secure Network Access

    \n\n
  • Support the administration and operational maintenance of Prisma Access for secure remote access, branch connectivity, and SASE policy enforcement.
    • \n
  • Assist with policy configuration, user/tunnel management, and troubleshooting of Prisma Access deployments in coordination with network engineering.
    • \n
  • Integrate Prisma Access logs and telemetry into XDR and XSIAM for unified visibility across network and endpoint data sources.
    • \n
  • Participate in SASE architecture reviews and contribute security operations requirements to network and access design discussions.
    • \n\n
    \n

    Platform Integration & Governance

    \n\n
  • Architect and maintain integrations across the Cortex platform and adjacent tools including SIEM (Splunk, Sentinel, QRadar), ticketing systems, and identity providers.
    • \n
  • Maintain platform health across all Cortex components: version management, licensing, policy compliance, and coverage gap reporting.
    • \n
  • Define and track platform KPIs across detection effectiveness, automation rate, response time, and cloud posture; report to security leadership on a recurring cadence.
    • \n
  • Produce and maintain runbooks, architecture documentation, and knowledge base content for SOC and engineering team use.
    • \n\n
    \n
    \n
    \n
    \n
     
    \n
    "},{"text":"Required Qualifications","content":"
    \n

    Experience

    \n\n
  • 5+ years of hands-on cybersecurity experience in SOC engineering, security operations, or endpoint/cloud security roles.
    • \n
  • 3+ years of direct, production experience operating Cortex XDR at enterprise scale — lab-only experience does not meet this requirement.
    • \n
  • Demonstrated experience with at least two additional Cortex platform components (XSOAR, XSIAM, Cortex Cloud, or Prisma Access) in a production environment.
    • \n
  • Proven ability to write and optimize XQL queries for threat hunting, detection tuning, and forensic investigation.
    • \n
  • Hands-on experience with XSOAR playbook development and integration pack management.
    • \n
  • Working knowledge of at least one SIEM platform (Splunk, Sentinel, or QRadar) with integration experience.
    • \n\n
    \n

    Technical Knowledge

    \n\n
  • Strong understanding of Windows, macOS, and Linux internals as they relate to endpoint telemetry, process execution, and persistence mechanisms.
    • \n
  • Solid grasp of the MITRE ATT&CK framework with the ability to map detections to specific techniques and sub-techniques.
    • \n
  • Familiarity with cloud security fundamentals across AWS, Azure, or GCP — IAM, workload security, network segmentation, and logging.
    • \n
  • Understanding of SASE principles, zero-trust network access concepts, and secure remote access architectures.
    • \n
  • Scripting competency in Python, PowerShell, or Bash for automation, log parsing, and platform integration development.
    • \n\n
    \n
    "},{"text":"Preferred Qualifications","content":"
    \n

    Certifications

    \n\n
  • Palo Alto Networks Certified Detection and Response Analyst (PCDRA) — strongly preferred; expected within 90 days of hire if not already held.
    • \n
  • Palo Alto Networks Certified Network Security Engineer (PCNSE) — advantageous given the breadth of Palo Alto platform coverage in this role.
    • \n
  • Palo Alto Networks Certified Security Automation Engineer (PCSAE) for candidates with strong XSOAR focus.
    • \n
  • GIAC GCED, GCIH, or equivalent incident response certification.
    • \n
  • AWS, Azure, or GCP cloud security certifications (e.g., AWS Security Specialty, AZ-500, Google Professional Cloud Security Engineer).
    • \n\n
    \n

    Additional Technical Experience

    \n\n
  • Hands-on XSIAM deployment or migration experience, particularly from legacy SIEM or XDR-only environments.
    • \n
  • Experience with Cortex Cloud’s CSPM, CWPP, or CDR capabilities in a multi-cloud environment.
    • \n
  • Familiarity with Prisma SD-WAN or broader Palo Alto Networks network security portfolio.
    • \n
  • Experience with threat intelligence platforms (MISP, ThreatConnect, Anomali) integrated into XSOAR or XSIAM workflows.
    • \n
  • Background in managed detection and response (MDR) or MSSP environments with multi-tenant platform management experience.
    • \n\n
    \n
    "}],"text":"Cortex Platform Engineer","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    We are looking for an experienced Cortex Platform Engineer with deep expertise in Palo Alto Networks’ Cortex ecosystem. Cortex XDR is the primary focus of this role — you will own its deployment, configuration, detection engineering, and day-to-day operations — but you will also bring working knowledge across Cortex XSOAR, XSIAM, Cortex Cloud, and Prisma Access to support a maturing, integrated security operations environment.

    \n

    This is a hands-on, high-ownership role at the intersection of endpoint security, SOC automation, cloud security posture, and secure network access. You will partner closely with SOC analysts, security architects, and cloud engineering teams to drive platform adoption, improve detection coverage, and accelerate response across the full Cortex stack.

    \n

     

    \n
    ","descriptionBodyPlain":"We are looking for an experienced Cortex Platform Engineer with deep expertise in Palo Alto Networks’ Cortex ecosystem. Cortex XDR is the primary focus of this role — you will own its deployment, configuration, detection engineering, and day-to-day operations — but you will also bring working knowledge across Cortex XSOAR, XSIAM, Cortex Cloud, and Prisma Access to support a maturing, integrated security operations environment.\nThis is a hands-on, high-ownership role at the intersection of endpoint security, SOC automation, cloud security posture, and secure network access. You will partner closely with SOC analysts, security architects, and cloud engineering teams to drive platform adoption, improve detection coverage, and accelerate response across the full Cortex stack.\n \n","hostedUrl":"https://jobs.lever.co/thinkahead/369e10f1-6032-4e6e-af9f-5f31df4f665d","applyUrl":"https://jobs.lever.co/thinkahead/369e10f1-6032-4e6e-af9f-5f31df4f665d/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Managed Services )","location":"India","team":"MS Infrastructure","allLocations":["India"]},"createdAt":1778253028583,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","id":"dfe5a83b-5d77-4f64-b78f-48c8a036cf55","lists":[{"text":"Key Responsibilities","content":"
    \n
      \n
    1. Exchange Online Management:
      2. \n
    \n
    "},{"text":"Required Skills","content":"
    \n
    "},{"text":"Preferred Skills","content":"
    \n
    "}],"text":"Engineer - Microsoft","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/dfe5a83b-5d77-4f64-b78f-48c8a036cf55","applyUrl":"https://jobs.lever.co/thinkahead/dfe5a83b-5d77-4f64-b78f-48c8a036cf55/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Gurugram, Haryana","team":"MS Infrastructure","allLocations":["Gurugram, Haryana","Bangalore","Hyderabad"]},"createdAt":1778223887881,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nA Windows Server Administrator specializing in SCCM and patching is responsible for managing and maintaining an organization's Windows server infrastructure, focusing on software deployment, security updates, and operating system management. They ensure system stability, security, and compliance by leveraging Microsoft Endpoint Configuration Manager (formerly SCCM) and related technologies.  \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    A Windows Server Administrator specializing in SCCM and patching is responsible for managing and maintaining an organization's Windows server infrastructure, focusing on software deployment, security updates, and operating system management. They ensure system stability, security, and compliance by leveraging Microsoft Endpoint Configuration Manager (formerly SCCM) and related technologies.  
    ","id":"e8e6c08c-c635-4a9a-a10d-f162bb3c6a58","lists":[{"text":"Roles and responsibilities ","content":"\n
  • SCCM Infrastructure Management: Administer and maintain the Microsoft Endpoint Configuration Manager (MECM) environment, including site servers, clients, distribution points, and other components. 
    • \n
  • Patch Management (Tanium Experience Preferable): Develop and implement strategies for deploying security patches and software updates for Windows servers and third-party applications. Coordinate patch testing, evaluation, and deployment schedules to minimize business disruption and align with maintenance windows. Troubleshoot patch-related issues and ensure high patch compliance across the server fleet. 
    • \n
  • Software Deployment and Packaging:  Create, test, and deploy software applications and packages to servers via SCCM/Tanium. Develop custom software packages and scripts using languages like PowerShell for automated deployments. 
    • \n
  • Operating System Deployment (OSD): Manage and automate the deployment of Windows server operating systems using SCCM task sequences, boot images, and driver packages. Provisioning experience with Tanium a plus 
    • \n
  • Windows Server Administration: Perform installation, configuration, and troubleshooting for Windows Server operating systems (e.g., 2012, 2016, 2019). Administer Active Directory, DNS, DHCP, and Group Policy Objects (GPOs). Monitor server performance, security logs, and overall system health. 
    • \n
  • Security and Compliance: Ensure server configurations meet organizational security policies and compliance standards. Collaborate with security teams to prioritize critical vulnerabilities and implement corrective actions. 
    • \n
  • Reporting and Documentation: Generate customs and regular reports on patch compliance, software inventory, and system health. Maintain detailed technical documentation for Processes, Configurations, and Standard Operating Procedures (SOPs). 
    • \n
  • Troubleshooting and Support: Provide expert-level support for complex issues related to SCCM, Patching, and Server performance. Work with IT support and other teams to resolve incidents and fulfill requests. 
    • \n
  • Continuous Improvement: Research and implement new technologies or upgrades to improve the efficiency and quality of system management services. Stay up to date with SCCM/Tanium trends and new features, such as integration with Intune or Azure Update Manager and Autonomous Endpoint Management with Tanium. 
    • \n"},{"text":"Qualifications and skills ","content":"\n
  • Experience: Typically requires 8+ years of experience in Windows Server management/SCCM/ Tanium Tool, with hands-on L3 level experience in large enterprise environments. 
    • \n
  • Technical Skills: 
    • \n
  • Strong proficiency with SCCM (MECM)/Tanium, including its architecture, components, and functionalities. 
    • \n
  • In-depth knowledge of Windows Server operating systems and Active Directory. 
    • \n
  • Expertise in Patching strategies using Tanium. 
    • \n
  • Proficiency in scripting languages, especially PowerShell, for automation and reporting. 
    • \n
  • Experience with SQL queries for SCCM database reporting. 
    • \n
  • Familiarity with related technologies, such as Microsoft Intune, Azure, and virtualization platforms (e.g., VMware). 
    • \n"},{"text":"Soft skills and Certifications","content":"\n
  • Soft Skills: Excellent analytical and problem-solving skills. Strong communication and collaboration abilities. Meticulous attention to detail and ability to work under pressure. Strong documentation skills. 
    • \n
  • Certifications (Preferred): Relevant certifications, such as Microsoft Certified: Modern Desktop Administrator Associate or other MCSA/MCSE credentials, Tanium Certification (Tanium Certified Operator/Tanium Certified Administrator. 
    • \n"}],"text":"Engineer- SCCM/Patching","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    A Windows Server Administrator specializing in SCCM and patching is responsible for managing and maintaining an organization's Windows server infrastructure, focusing on software deployment, security updates, and operating system management. They ensure system stability, security, and compliance by leveraging Microsoft Endpoint Configuration Manager (formerly SCCM) and related technologies.  
    ","descriptionBodyPlain":"A Windows Server Administrator specializing in SCCM and patching is responsible for managing and maintaining an organization's Windows server infrastructure, focusing on software deployment, security updates, and operating system management. They ensure system stability, security, and compliance by leveraging Microsoft Endpoint Configuration Manager (formerly SCCM) and related technologies.  \n","hostedUrl":"https://jobs.lever.co/thinkahead/e8e6c08c-c635-4a9a-a10d-f162bb3c6a58","applyUrl":"https://jobs.lever.co/thinkahead/e8e6c08c-c635-4a9a-a10d-f162bb3c6a58/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Engineered Solutions )","location":"1200 Technology Way, Libertyville, Illinois","team":"Engineering, Engineered Solutions","allLocations":["1200 Technology Way, Libertyville, Illinois","901 Technology Way, Libertyville IL"]},"createdAt":1780410134983,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Engineering Technician is responsible for supporting day-to-day tasks within the AHEAD Foundry Engineering group. The role is also solely responsible for tasks assigned by the Engineering Technician Manager or Product Engineer Manager, which will include activities such as working within Excel workbooks, providing a quote for services or products and creating part numbers within a company portal. Other activities may include creating and maintaining BOMs, reviewing Engineering Change Orders, triage production tickets and maintaining documentation for work instructions.
    ","id":"1c03fbcc-bfbb-4602-a91a-44e6827a100d","lists":[{"text":"Essential Functions   ","content":"
    \n
    \n

    Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

    \n
    \n
    \n\n
  • Requesting quotes from vendors and providing a formal estimate for products and services. 
    • \n\n
    \n
    \n\n
  • Creating item and part numbers within AHEAD Foundry’s intranet system. 
    • \n\n
    \n
    \n\n
  • Creating and maintaining Engineering work instructions. 
    • \n\n
    \n
    \n\n
  • Executing performance/benchmark testing, and other activities as assigned. 
    • \n\n
    \n
    \n\n
  • Provide production support as needed. 
    • \n\n
    \n
    \n\n
  • Other tasks as assigned. 
    • \n\n
    \n
    "},{"text":"Competencies ","content":"\n
  • 0-2 years of experience creating and working with product and service quotes. 
    • \n
  • \n

    2+ years of experience with Linux and Windows Operating Systems. 

    \n
    • \n
  • \n

    0-2 years of experience building and integrating computer components into systems. 

    \n
    • \n
  • \n

    High School Diploma or Equivalent. 

    \n
    • \n
  • \n

    Excellent communication and listening skills. 

    \n
    • \n
  • \n

    The ability to work closely with technical resources and other members of AHEAD staff. 

    \n
    • \n
  • \n

    Strong attention to detail and excellent documentation skills. 

    \n
    • \n
  • \n

    Experience in engineering change process. 

    \n
    • \n
  • \n

    Proven technical acuity and problem-solving abilities. 

    \n
    • \n
  • \n

    An understanding of quality control and computer assembly methods. 

    \n
    • \n
  • \n

    Basic understanding of computer architecture, and server hardware components. 

    \n
    • \n
  • \n

    Proven experience in risk management. 

    \n
    • \n
  • \n

    Proven experience in change management. 

    \n
    • \n"}],"salaryRange":{"min":28,"max":33,"currency":"USD","interval":"per-hour-wage"},"text":"Engineering Technician","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Engineering Technician is responsible for supporting day-to-day tasks within the AHEAD Foundry Engineering group. The role is also solely responsible for tasks assigned by the Engineering Technician Manager or Product Engineer Manager, which will include activities such as working within Excel workbooks, providing a quote for services or products and creating part numbers within a company portal. Other activities may include creating and maintaining BOMs, reviewing Engineering Change Orders, triage production tickets and maintaining documentation for work instructions.
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/1c03fbcc-bfbb-4602-a91a-44e6827a100d","applyUrl":"https://jobs.lever.co/thinkahead/1c03fbcc-bfbb-4602-a91a-44e6827a100d/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Shared Services )","location":"Gurugram, Haryana","team":"Information Technology","allLocations":["Gurugram, Haryana","Hyderabad","Bangalore"]},"createdAt":1773127162681,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe’re hiring a full stack engineer who is comfortable across all parts of the stack (Python, JavaScript, React/Vue, APIs, AI/LLM integration) and can help ship production-grade UI using established designs and component libraries. You will need to collaborate with our primary frontend team in the USA, but you must be able to own and deliver full end-to-end features across the stack.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    We’re hiring a full stack engineer who is comfortable across all parts of the stack (Python, JavaScript, React/Vue, APIs, AI/LLM integration) and can help ship production-grade UI using established designs and component libraries. You will need to collaborate with our primary frontend team in the USA, but you must be able to own and deliver full end-to-end features across the stack.
    ","id":"fe847bf5-1230-46ac-9917-3015ec58652f","lists":[{"text":"What you'll do","content":"\n
  • Design, build, and maintain backend services in Python, including REST/GraphQL APIs and integrations with internal and external systems.
    • \n
  • Implement and integrate AI/LLM-powered workflows (e.g., RAG, agentic workflows, orchestration, prompt/guardrail patterns).
    • \n
  • Work across our agentic platform stack to connect services, tools, and data sources into reliable, observable workflows.
    • \n
  • Translate UX designs and design systems into clean, maintainable frontend code (React or similar), wiring up APIs, state, and components.
    • \n
  • Collaborate with product, UX, and other engineers to break down requirements, estimate work, and deliver in iterative increments.
    • \n
  • Write readable, testable code with appropriate unit/integration tests and participate in code reviews.
    • \n
  • Help improve engineering standards, tooling, and CI/CD practices for secure, scalable AI workloads.
    • \n
  • Diagnose and resolve issues across the stack (backend, integrations, and frontend behavior).
    • \n"},{"text":"Must Have Skills","content":"\n
  • 5+ years of software engineering experience, with significant time in Python building production services.
    • \n
  • Hands-on experience integrating with LLMs or AI services (e.g., AWS Bedrock, OpenAI, Anthropic, LangChain, AgentCore, or similar).
    • \n
  • Strong experience with API design and implementation (REST/JSON; GraphQL a plus).
    • \n
  • Solid understanding of data modeling, persistence, and integration (SQL/NoSQL, queues, event-driven patterns, etc.).
    • \n
  • Working proficiency with modern frontend frameworks (React preferred; Vue/Angular acceptable with willingness to work in React).
    • \n
  • Ability to take Figma/wireframes/design specs and implement responsive, accessible UI using a component library / design system (e.g., Tailwind + component kits).
    • \n
  • Experience with cloud-native development on at least one major cloud (AWS preferred) and containerization/orchestration concepts.
    • \n
  • Familiarity with secure coding practices, authentication/authorization patterns (OAuth/OIDC, RBAC), and observability (logging, metrics, tracing).
    • \n
  • Comfortable working in an agile environment with iterative delivery, backlog tracking (e.g., Jira), and collaboration tools.
    • \n"},{"text":"Nice to Have","content":"\n
  • Experience building or integrating with agentic AI workflows (multi-agent graphs, tools, guardrails, human-in-the-loop flows).
    • \n
  • Knowledge of event-driven architectures, message buses, and workflow engines.
    • \n
  • Experience with infrastructure-as-code (Terraform, CloudFormation) and CI/CD in cloud environments.
    • \n
  • Background working on platform or shared services used by multiple product teams.
    • \n
  • Familiarity with design systems and reusable UI component libraries (e.g., shadcn, Material, Chakra)
    • \n"},{"text":"What success looks like in this role","content":"\n
  • You can own a feature end to end: from API design and AI integration through to a functional UI, without heavy supervision on the frontend.
    • \n
  • You move quickly but safely, shipping incremental value while maintaining code quality, reliability, and security.
    • \n
  • You collaborate well with product, UX, and other engineers, and you’re comfortable operating in an evolving Enterprise AI platform context.
    • \n"}],"text":"Full Stack Engineer","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    We’re hiring a full stack engineer who is comfortable across all parts of the stack (Python, JavaScript, React/Vue, APIs, AI/LLM integration) and can help ship production-grade UI using established designs and component libraries. You will need to collaborate with our primary frontend team in the USA, but you must be able to own and deliver full end-to-end features across the stack.
    ","descriptionBodyPlain":"We’re hiring a full stack engineer who is comfortable across all parts of the stack (Python, JavaScript, React/Vue, APIs, AI/LLM integration) and can help ship production-grade UI using established designs and component libraries. You will need to collaborate with our primary frontend team in the USA, but you must be able to own and deliver full end-to-end features across the stack.\n","hostedUrl":"https://jobs.lever.co/thinkahead/fe847bf5-1230-46ac-9917-3015ec58652f","applyUrl":"https://jobs.lever.co/thinkahead/fe847bf5-1230-46ac-9917-3015ec58652f/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Solutions Development )","location":"Hyderabad","team":"Digital Operations Group","allLocations":["Hyderabad","Gurugram, Haryana"]},"createdAt":1765265834858,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Full Stack Engineer builds secure, performant services and user interfaces powering internal products and integrations across Enterprise Technology. You’ll work across the stack—React/Next.js, FastAPI/Python services and cloud-native infrastructure—to ship reliable features, automate workflows, and integrate with data platforms (Snowflake, PostgreSQL). You will collaborate with engineers, product owners, and the AI team to enable API-driven, future-ready solutions. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Full Stack Engineer builds secure, performant services and user interfaces powering internal products and integrations across Enterprise Technology. You’ll work across the stack—React/Next.js, FastAPI/Python services and cloud-native infrastructure—to ship reliable features, automate workflows, and integrate with data platforms (Snowflake, PostgreSQL). You will collaborate with engineers, product owners, and the AI team to enable API-driven, future-ready solutions. 
    ","id":"f6cf3725-1625-4193-8534-b2c202022aab","lists":[{"text":"Key Responsibilities ","content":"\n
  • Design, implement, and maintain backend services using Python, FastAPI, and SQLAlchemy/SQLModel.
    • \n
  • Build responsive, accessible frontends with TypeScript, React/Next.js, and modern styling/testing tools.
    • \n
  • Implement CI/CD using GitHub Actions; define Kubernetes deploys via Helm Charts; operate services in Azure or AWS.
    • \n
  • Implement and maintain infrastructure-as-code for application resources using Terraform in partnership with platform teams.
    • \n
  • Model data and implement performant queries/ORM interactions with PostgreSQL and Snowflake.
    • \n
  • Design and integrate secure REST APIs; implement authentication, authorization, and rate limiting.
    • \n
  • Apply unit testing practices and CI quality gates; contribute to TDD/BDD where appropriate.
    • \n
  • Leverage asynchronous patterns (async I/O, concurrency) to improve performance, reliability, and throughput.
    • \n
  • Collaborate with the AI team on integration patterns (RAG endpoints, vectorization flows) as needed.
    • \n
  • Participate in code reviews, design discussions, and architectural guidance with a focus on maintainability.
    • \n
  • Contribute to documentation, runbooks, and operational readiness for smooth releases and on-call support.
    • \n"},{"text":"Education","content":"\n
  • Minimum Required – Bachelor's in Computer Science, Engineering, or equivalent practical experience.
    • \n
  • 4+ years of professional full stack development experience in cloud environments.
    • \n"},{"text":"Skills Required","content":"\n
  • Proficiency in Python with FastAPI, Pydantic, SQLAlchemy/SQLModel for API development and data modeling.
    • \n
  • Strong TypeScript/JavaScript skills with React/Next.js for frontend development.
    • \n
  • Working knowledge of GitHub Actions, Helm, Kubernetes, and Terraform for CI/CD, infrastructure-as-code, and container orchestration.
    • \n
  • Experience with Azure or AWS, ALBs/Gateways, DNS, SSL/TLS, and networking fundamentals.
    • \n
  • Proficient with PostgreSQL and Snowflake; familiarity with ORM patterns and query optimization.
    • \n
  • Understanding of REST API design, versioning, and integration patterns; async programming.
    • \n
  • Solid grasp of OOP, unit testing, and code quality practices; exposure to TDD/BDD is a plus.
    • \n
  • Familiarity with vectorization and RAG concepts; PGVector experience is a plus.
    • \n
  • Excellent collaboration, communication, and problem-solving skills in agile teams.
    • \n
  • Exposure to Model Context Protocol (MCP) and agentic frameworks (LangGraph, CrewAI, Autogen) considered a plus.
    • \n\n
     
    "}],"text":"Full Stack Engineer - SNAP","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Full Stack Engineer builds secure, performant services and user interfaces powering internal products and integrations across Enterprise Technology. You’ll work across the stack—React/Next.js, FastAPI/Python services and cloud-native infrastructure—to ship reliable features, automate workflows, and integrate with data platforms (Snowflake, PostgreSQL). You will collaborate with engineers, product owners, and the AI team to enable API-driven, future-ready solutions. 
    ","descriptionBodyPlain":"The Full Stack Engineer builds secure, performant services and user interfaces powering internal products and integrations across Enterprise Technology. You’ll work across the stack—React/Next.js, FastAPI/Python services and cloud-native infrastructure—to ship reliable features, automate workflows, and integrate with data platforms (Snowflake, PostgreSQL). You will collaborate with engineers, product owners, and the AI team to enable API-driven, future-ready solutions. \n","hostedUrl":"https://jobs.lever.co/thinkahead/f6cf3725-1625-4193-8534-b2c202022aab","applyUrl":"https://jobs.lever.co/thinkahead/f6cf3725-1625-4193-8534-b2c202022aab/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"( Shared Services )","location":"Gurugram, Haryana","team":"Information Technology","allLocations":["Gurugram, Haryana"]},"createdAt":1780563664266,"descriptionPlain":"The Full Stack Software Engineer, IAM Solutions, is responsible for designing, developing, and maintaining custom identity and access management solutions that support secure, scalable, and automated access across the organization. This role focuses on building and enhancing IAM capabilities such as identity lifecycle management, role and entitlement models, automated provisioning and deprovisioning, access controls, and system integrations across enterprise platforms. \nThis engineer will play a key role in developing custom solutions and automation for platforms such as Okta, Salesforce, and ServiceNow, Azure, and AWS with an emphasis on secure integration patterns, operational reliability, and long-term maintainability. The role works closely with cybersecurity, infrastructure, application owners, and business stakeholders to translate IAM and business requirements into practical technical solutions that improve security, reduce manual effort, and support business growth.\n","description":"
    \n
    \n

    The Full Stack Software Engineer, IAM Solutions, is responsible for designing, developing, and maintaining custom identity and access management solutions that support secure, scalable, and automated access across the organization. This role focuses on building and enhancing IAM capabilities such as identity lifecycle management, role and entitlement models, automated provisioning and deprovisioning, access controls, and system integrations across enterprise platforms. 

    \n
    \n
    \n

    This engineer will play a key role in developing custom solutions and automation for platforms such as Okta, Salesforce, and ServiceNow, Azure, and AWS with an emphasis on secure integration patterns, operational reliability, and long-term maintainability. The role works closely with cybersecurity, infrastructure, application owners, and business stakeholders to translate IAM and business requirements into practical technical solutions that improve security, reduce manual effort, and support business growth.

    \n
    \n
    ","id":"c75ca13e-535b-4da2-8389-16d7819b095c","lists":[{"text":"Responsibilities","content":"
    \n
    \n
    \n
      \n
    • \n

      Design, build, and maintain custom IAM applications, APIs, services, and automation that support identity lifecycle management, role-based access, entitlement management, and provisioning workflows. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Develop full stack solutions that enable secure identity orchestration, access automation, and administrative workflows across platforms including Okta, Salesforce, ServiceNow, and other enterprise applications. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Engineer and maintain automated joiner, mover, leaver provisioning and deprovisioning processes to improve speed, accuracy, and control over user access. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Partner with cybersecurity, infrastructure, business application owners, and other stakeholders to gather requirements and translate them into secure, scalable technical designs. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Design and implement integrations between IAM platforms, enterprise systems, HR-driven workflows, ticketing systems, and internal tools using APIs, web services, event-driven patterns, and data transformation logic. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Build and support solutions related to identity attributes, access roles, group management, entitlement assignment, and policy-driven automation. 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Write clean, efficient, well-documented code and reusable components using modern software engineering practices and appropriate languages, frameworks, and development tools. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Participate in the full software development lifecycle, including design, development, testing, deployment, documentation, and operational support. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Troubleshoot and resolve incidents, defects, integration failures, provisioning issues, and access-related incidents while improving system stability and supportability. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Ensure IAM solutions are designed with strong security controls, auditability, resilience, and scalability in mind. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Contribute to technical standards, design reviews, code reviews, and engineering practices that improve solution quality and reduce risk. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Support testing and validation efforts, including unit, integration, and end-to-end testing of IAM workflows and provisioning logic. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Maintain technical documentation for system designs, workflows, integration points, and operational procedures. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Stay current with IAM trends, security practices, and modern software engineering approaches, and recommend improvements where appropriate. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Other job duties as assigned.

      \n
      • \n\n
    \n
    \n
    "},{"text":"Qualifications","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Required Knowledge, Skills, Abilities","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "}],"text":"Full Stack Engineer- IAM Solutions","country":"IN","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"
    \n
    \n

    The Full Stack Software Engineer, IAM Solutions, is responsible for designing, developing, and maintaining custom identity and access management solutions that support secure, scalable, and automated access across the organization. This role focuses on building and enhancing IAM capabilities such as identity lifecycle management, role and entitlement models, automated provisioning and deprovisioning, access controls, and system integrations across enterprise platforms. 

    \n
    \n
    \n

    This engineer will play a key role in developing custom solutions and automation for platforms such as Okta, Salesforce, and ServiceNow, Azure, and AWS with an emphasis on secure integration patterns, operational reliability, and long-term maintainability. The role works closely with cybersecurity, infrastructure, application owners, and business stakeholders to translate IAM and business requirements into practical technical solutions that improve security, reduce manual effort, and support business growth.

    \n
    \n
    ","descriptionBodyPlain":"The Full Stack Software Engineer, IAM Solutions, is responsible for designing, developing, and maintaining custom identity and access management solutions that support secure, scalable, and automated access across the organization. This role focuses on building and enhancing IAM capabilities such as identity lifecycle management, role and entitlement models, automated provisioning and deprovisioning, access controls, and system integrations across enterprise platforms. \nThis engineer will play a key role in developing custom solutions and automation for platforms such as Okta, Salesforce, and ServiceNow, Azure, and AWS with an emphasis on secure integration patterns, operational reliability, and long-term maintainability. The role works closely with cybersecurity, infrastructure, application owners, and business stakeholders to translate IAM and business requirements into practical technical solutions that improve security, reduce manual effort, and support business growth.\n","hostedUrl":"https://jobs.lever.co/thinkahead/c75ca13e-535b-4da2-8389-16d7819b095c","applyUrl":"https://jobs.lever.co/thinkahead/c75ca13e-535b-4da2-8389-16d7819b095c/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Shared Services )","location":"Hyderabad","team":"Information Technology","allLocations":["Hyderabad","Gurugram, Haryana"]},"createdAt":1765206174113,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking a GenAI Data Engineer – Data Integration & Retrieval to design, build, and operate the data pipelines that power our LLM‑based applications, agents, and analytics. This role sits at the intersection of data engineering and generative AI, with a focus on turning messy, distributed enterprise data into high‑quality context for retrieval‑augmented generation (RAG), copilots, and intelligent automation.\nYou will partner closely with the Platform and Use Cases Teams, GenAI/ML engineers, and business stakeholders to deliver robust, observable, and future‑proof data flows that keep us ahead of where the industry is going.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    We are seeking a GenAI Data Engineer – Data Integration & Retrieval to design, build, and operate the data pipelines that power our LLM‑based applications, agents, and analytics. This role sits at the intersection of data engineering and generative AI, with a focus on turning messy, distributed enterprise data into high‑quality context for retrieval‑augmented generation (RAG), copilots, and intelligent automation.
    \n
    You will partner closely with the Platform and Use Cases Teams, GenAI/ML engineers, and business stakeholders to deliver robust, observable, and future‑proof data flows that keep us ahead of where the industry is going.
    ","id":"5f877702-f226-449a-81d0-e6f2238763a4","lists":[{"text":"Key Responsibilities ","content":"
    GenAI / RAG Data Pipeline Development
    \n\n
  • Design, develop, and maintain ETL/ELT pipelines that ingest structured and unstructured data (databases, documents, tickets, logs, wikis, APIs, SaaS apps) into vector stores, search indexes, and feature tables that power GenAI use cases.
    • \n
  • Implement document and record transformations including chunking, metadata enrichment, normalization, deduplication, and PII redaction for safe and high‑quality LLM context.
    • \n
  • Build and evolve semantic data models that reflect how LLMs consume context (e.g., knowledge domains, entities, relationships, access controls) rather than only traditional star schemas.
    • \n
  • Optimize pipelines for performance, reliability, and cost (incremental loads, CDC, partitioning, caching, adaptive refresh strategies) in support of low‑latency GenAI experiences.
    • \n
  • Implement data quality checks and evaluations tailored to GenAI workloads (e.g., coverage of knowledge domains, freshness, retrieval accuracy, hallucination risk signals).
    • \n\n
    LLM & Integration Engineering
    \n\n
  • Design and implement system‑to‑system integrations that consolidate context for GenAI from SaaS platforms and internal systems (CRM, ITSM/ticketing, ERP, knowledge bases, collaboration tools).
    • \n
  • Work with GenAI engineers to wire data pipelines into LLM orchestration flows (e.g., RAG, tools/agents, workflows), ensuring clean interfaces and robust contracts.
    • \n
  • Build and maintain prompt/response logging, retrieval traces, and feedback capture to enable experimentation, evaluation, and continuous improvement.
    • \n
  • Ensure integrations and pipelines are secure, auditable, and compliant, including access controls, row/column‑level permissions, and policy‑driven redaction for LLM consumption.
    • \n
  • Collaborate with application and platform teams to define SLAs, schemas, and APIs for data contracts that support GenAI services.
    • \n\n
    Operations, Monitoring, and Documentation
    \n\n
  • Set up scheduling, orchestration, and workflow management for GenAI data pipelines (e.g., Airflow, Prefect, Dagster, cloud‑native orchestrators).
    • \n
  • Implement observability for data and retrieval: pipeline health, data freshness, vector store/index stats, retrieval coverage, and failure modes that impact LLM behavior.
    • \n
  • Diagnose and resolve pipeline and integration issues, performing root‑cause analysis across data sources, transformations, and downstream GenAI applications.
    • \n
  • Maintain clear documentation of data flows, lineage, schemas, mappings, and runbooks, with a focus on how they support specific GenAI use cases.
    • \n
  • Partner with data governance and architecture to enforce naming standards, lineage, and metadata practices that enable safe and explainable GenAI.
    • \n"},{"text":"Education","content":"\n
  • Minimum Required: Bachelor’s degree in Computer Science, Information Systems, or similar
    • \n"},{"text":"Skills Required","content":"\n
  • 5+ years of experience in data engineering, ETL/ELT development, or data integration roles.
    • \n
  • Strong SQL skills (complex joins, window functions, performance tuning) across analytical and operational workloads.
    • \n
  • Hands‑on experience with at least one modern data pipeline / transformation framework (e.g., dbt, Airflow/Prefect/Dagster, cloud‑native ETL, or custom Python/SQL pipelines).
    • \n
  • Experience building and maintaining data pipelines on cloud data platforms (e.g., Snowflake, BigQuery, Redshift, Synapse, or equivalent).
    • \n
  • Proficiency in Python (preferred) or another programming language commonly used in data workflows (e.g., Java, Scala), including working with APIs and JSON.
    • \n
  • Experience working with REST APIs, webhooks, JSON, CSV, and other common integration formats.
    • \n
  • Solid understanding of data modeling and integration concepts (relational modeling, denormalization, CDC, event‑driven or log‑based ingestion).
    • \n
  • Familiarity with version control (Git) and standard software engineering practices (code review, branching strategies, CI/CD basics).
    • \n
  • Demonstrated exposure whether in personal or work projects to LLMs / GenAI (personal projects, pilots, or production systems).
    • \n"},{"text":"Preferred Skills","content":"\n
  • Experience with LLM‑centric data patterns, such as retrieval‑augmented generation (RAG), semantic search, or document intelligence.
    • \n
  • Hands‑on experience with vector databases or search technologies (e.g., Pinecone, Weaviate, pgvector, OpenSearch, Elasticsearch, Vespa).
    • \n
  • Experience with workflow orchestration tools (e.g., Apache Airflow, Prefect, Dagster, Azure Data Factory, AWS Glue workflows).
    • \n
  • Exposure to message‑based or streaming integrations (e.g., Kafka, Kinesis, Pub/Sub, EventBridge) for near real‑time data and event feeds into GenAI systems.
    • \n
  • Experience in data quality and observability (e.g., Great Expectations, Monte Carlo, Soda, or custom checks/alerts).
    • \n
  • Knowledge of at least one cloud platform (AWS, Azure, GCP) and its data/AI services (e.g., object storage, serverless compute, managed warehouses, managed LLMs or embeddings).
    • \n
  • Familiarity with security and compliance concepts: data classification, encryption, access controls, secrets management, and safe handling of PII/regulated data.
    • \n"},{"text":"Nice to Have","content":"\n
  • Experience partnering with ML/GenAI teams, including feature pipelines, evaluation datasets, or MLOps practices.
    • \n
  • Experience with BI / analytics tools (e.g., Power BI, Tableau, Looker) and understanding how analytical needs intersect with GenAI use cases.
    • \n
  • Background with data catalogs, lineage tools, or knowledge graphs that help organize enterprise knowledge for GenAI.
    • \n"}],"text":"GenAI Data ETL Engineer","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    We are seeking a GenAI Data Engineer – Data Integration & Retrieval to design, build, and operate the data pipelines that power our LLM‑based applications, agents, and analytics. This role sits at the intersection of data engineering and generative AI, with a focus on turning messy, distributed enterprise data into high‑quality context for retrieval‑augmented generation (RAG), copilots, and intelligent automation.
    \n
    You will partner closely with the Platform and Use Cases Teams, GenAI/ML engineers, and business stakeholders to deliver robust, observable, and future‑proof data flows that keep us ahead of where the industry is going.
    ","descriptionBodyPlain":"We are seeking a GenAI Data Engineer – Data Integration & Retrieval to design, build, and operate the data pipelines that power our LLM‑based applications, agents, and analytics. This role sits at the intersection of data engineering and generative AI, with a focus on turning messy, distributed enterprise data into high‑quality context for retrieval‑augmented generation (RAG), copilots, and intelligent automation.\nYou will partner closely with the Platform and Use Cases Teams, GenAI/ML engineers, and business stakeholders to deliver robust, observable, and future‑proof data flows that keep us ahead of where the industry is going.\n","hostedUrl":"https://jobs.lever.co/thinkahead/5f877702-f226-449a-81d0-e6f2238763a4","applyUrl":"https://jobs.lever.co/thinkahead/5f877702-f226-449a-81d0-e6f2238763a4/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Solutions Development )","location":"Gurugram, Haryana","team":"Digital Operations Group","allLocations":["Gurugram, Haryana"]},"createdAt":1778768710063,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\n \n We are looking for a GenAI-focused software engineer to design, build, and maintain production-grade AI workflows on top of AHEAD’s existing platforms, SDKs, and guardrails. This role sits within our internal eTech Engineering organization, focused on using AI to improve the Product Development Lifecycle (PDLC), Software Development Lifecycle (SDLC), and internal business workflows. \nYou will partner closely with product, platform, and domain stakeholders (e.g., data, applications, operations) to translate real-world internal problems into reliable, scalable, and secure GenAI solutions that build on established tools and patterns rather than bespoke infrastructure. \n \n \n \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n
    \n
     
    \n
    \n

     We are looking for a GenAI-focused software engineer to design, build, and maintain production-grade AI workflows on top of AHEAD’s existing platforms, SDKs, and guardrails. This role sits within our internal eTech Engineering organization, focused on using AI to improve the Product Development Lifecycle (PDLC), Software Development Lifecycle (SDLC), and internal business workflows. 

    \n
    \n
    \n

    You will partner closely with product, platform, and domain stakeholders (e.g., data, applications, operations) to translate real-world internal problems into reliable, scalable, and secure GenAI solutions that build on established tools and patterns rather than bespoke infrastructure. 

    \n
    \n
     
    \n
    \n
    \n
     
    \n
     
    \n
    \n
    ","id":"900abec7-3a73-40d2-8cf1-e5bf64f4b941","lists":[{"text":"Responsibilities ","content":"
    \n
     
    \n
    \n

    GenAI Workflow & Service Development 

    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n

    Platform Integration & Governance 

    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n

    Collaboration & Delivery 

    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n

    Operations & Continuous Improvement 

    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n

     

    \n
    \n
    "},{"text":"Qualifications ","content":"
    \n
    \n
    \n
      \n
    • \n

      3–7 years of software engineering experience with significant hands-on development in Python for production services and workflows. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Practical, hands-on exposure to LLM/GenAI integration (e.g., AWS Bedrock, Azure AI, OpenAI, Anthropic), including: 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Prompt and system design for reliability and control. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Handling structured outputs (JSON schemas, tool calls, function calling). 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience implementing agentic or multi-step workflows using orchestration frameworks such as LangGraph, AgentCore, or LangChain. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Proven ability to design clear tool APIs for agents with well-defined input/output schemas, error handling contracts, and versioning strategies. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience working in a cloud-native AWS/Azure environment, including: 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Lambda or similar serverless patterns. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Environment configuration and secrets management. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Logging, metrics, and basic observability/debugging. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Familiarity with RAG/retrieval patterns as a consumer, including: 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Using existing vector/search abstractions. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Tuning retrieval parameters (top-k, similarity thresholds, filters). 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Understanding tradeoffs in chunking, metadata enrichment, and indexing strategies. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Strong software engineering fundamentals: version control (Git), testing, code review, CI/CD-friendly patterns, and clean code practices. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Effective collaboration and communication skills, with the ability to work closely with product, UX, and domain experts to converge on pragmatic, production-ready solutions. 

      \n
      • \n\n
    \n
    \n

    Additional / Preferred 

    \n
    \n
    \n
      \n
    • \n

      Awareness of security, governance, and responsible AI in an enterprise context, including: 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      RBAC and data access boundaries. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      PII and sensitive data handling. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Working within established platform guardrails and governance processes. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Demonstrated experience building on top of an existing platform/SDK (coding standards, templates, reusable components) rather than building custom platforms from scratch. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience integrating GenAI into business workflows or engineering workflows (e.g., SDLC/PDLC automation, internal tools, support workflows, data/analytics workflows). 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Familiarity with MLOps, data platforms, or observability tools used to track quality, performance, and usage of GenAI features. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience working with globally distributed teams, especially collaborating across India–US time zones. 
       

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Evidence of being an early and high adopter of AI tools for your own development workflow (e.g., using code assistants, AI debuggers, documentation generators, or experimentation tools as part of daily practice). 

      \n
      • \n\n
    \n
     
    \n
    \n
    "}],"text":"GenAI Engineer","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n
    \n
     
    \n
    \n

     We are looking for a GenAI-focused software engineer to design, build, and maintain production-grade AI workflows on top of AHEAD’s existing platforms, SDKs, and guardrails. This role sits within our internal eTech Engineering organization, focused on using AI to improve the Product Development Lifecycle (PDLC), Software Development Lifecycle (SDLC), and internal business workflows. 

    \n
    \n
    \n

    You will partner closely with product, platform, and domain stakeholders (e.g., data, applications, operations) to translate real-world internal problems into reliable, scalable, and secure GenAI solutions that build on established tools and patterns rather than bespoke infrastructure. 

    \n
    \n
     
    \n
    \n
    \n
     
    \n
     
    \n
    \n
    ","descriptionBodyPlain":" \n We are looking for a GenAI-focused software engineer to design, build, and maintain production-grade AI workflows on top of AHEAD’s existing platforms, SDKs, and guardrails. This role sits within our internal eTech Engineering organization, focused on using AI to improve the Product Development Lifecycle (PDLC), Software Development Lifecycle (SDLC), and internal business workflows. \nYou will partner closely with product, platform, and domain stakeholders (e.g., data, applications, operations) to translate real-world internal problems into reliable, scalable, and secure GenAI solutions that build on established tools and patterns rather than bespoke infrastructure. \n \n \n \n","hostedUrl":"https://jobs.lever.co/thinkahead/900abec7-3a73-40d2-8cf1-e5bf64f4b941","applyUrl":"https://jobs.lever.co/thinkahead/900abec7-3a73-40d2-8cf1-e5bf64f4b941/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Shared Services )","location":"United States","team":"Global Logistics & Freight","allLocations":["United States"]},"createdAt":1777482594121,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Global Logistics Specialist supports the execution of global logistics operations, ensuring the efficient and compliant movement of goods across domestic and international networks. This role partners with internal teams, carriers, and third-party providers to deliver reliable, cost-effective transportation solutions while maintaining high service levels and adherence to trade regulations. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Global Logistics Specialist supports the execution of global logistics operations, ensuring the efficient and compliant movement of goods across domestic and international networks. This role partners with internal teams, carriers, and third-party providers to deliver reliable, cost-effective transportation solutions while maintaining high service levels and adherence to trade regulations. 
    ","id":"2e04c7e5-2646-47e9-b296-befbc06a72a7","lists":[{"text":"Duties/Responsibilities","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Education and Experience","content":"
    \n
    \n\n
  • Minimum Required:   
    • \n\n
    \n
    \n\n
  • \n
      \n
    • \n

      2+ years of experience in logistics, transportation, or supply chain operations  

      \n
      • \n\n\n\n
    • \n
    \n\n
  • \n
      \n
    • \n

      2+ years of customer service or client-facing experience  

      \n
      • \n\n\n\n
    • \n
    \n\n
  • \n
      \n
    • \n

      Proficiency in Microsoft Excel and Word  

      \n
      • \n\n\n\n
    • \n
    \n\n
  • \n
      \n
    • \n

      Familiarity with parcel and freight tracking systems  

      \n
      • \n\n\n\n
    • \n
    \n\n
  • \n
      \n
    • \n

      Strong attention to detail and ability to work in a fast-paced environment 

      \n
      • \n\n\n\n
    • \n
    \n\n
  • Preferred:
    • \n\n
    \n
    \n\n
  • \n
      \n
    • \n

      3+ years of related logistics experience 

      \n
      • \n\n\n\n
    • \n
    \n\n
  • \n
      \n
    • \n

      Knowledge of U.S. export laws.  

      \n
      • \n\n\n\n
    • \n
    \n\n
  • \n
      \n
    • \n

      Experience with software programs relevant to logistics operations. 

      \n
      • \n\n\n\n
    • \n
    "},{"text":"Knowledge, Skills, and Abilities ","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Physical Requirements","content":"
    \n
    \n
    \n
    \n
    \n
    "}],"salaryRange":{"interval":"per-hour-wage","currency":"USD","min":24,"max":33},"text":"Global Logistics Specialist","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Global Logistics Specialist supports the execution of global logistics operations, ensuring the efficient and compliant movement of goods across domestic and international networks. This role partners with internal teams, carriers, and third-party providers to deliver reliable, cost-effective transportation solutions while maintaining high service levels and adherence to trade regulations. 
    ","descriptionBodyPlain":"The Global Logistics Specialist supports the execution of global logistics operations, ensuring the efficient and compliant movement of goods across domestic and international networks. This role partners with internal teams, carriers, and third-party providers to deliver reliable, cost-effective transportation solutions while maintaining high service levels and adherence to trade regulations. \n","hostedUrl":"https://jobs.lever.co/thinkahead/2e04c7e5-2646-47e9-b296-befbc06a72a7","applyUrl":"https://jobs.lever.co/thinkahead/2e04c7e5-2646-47e9-b296-befbc06a72a7/apply"},{"additional":"","additionalPlain":"","categories":{"department":"( Shared Services )","location":"Gurugram, Haryana","team":"Sales Operations & Logistics","allLocations":["Gurugram, Haryana"]},"createdAt":1775730079407,"descriptionPlain":"The Global Logistics Specialist supports and coordinates international and domestic transportation and logistics operations. This role facilitates the efficient and cost-effective movement of goods while ensuring compliance with customs regulations and company policies. The specialist collaborates with internal teams, external partners, and vendors to assist in maintaining smooth global logistics operations and meeting delivery timelines.\n","description":"
    The Global Logistics Specialist supports and coordinates international and domestic transportation and logistics operations. This role facilitates the efficient and cost-effective movement of goods while ensuring compliance with customs regulations and company policies. The specialist collaborates with internal teams, external partners, and vendors to assist in maintaining smooth global logistics operations and meeting delivery timelines.
    ","id":"a9c54f10-9173-4d57-aacd-c3cb88558002","lists":[{"text":"Roles and Responsibilities","content":"
    \n
      \n
    1. Logistics Coordination:
      2. \n
    \n
      \n
    1. \n
        \n
      1. Manage the end-to-end process of international and domestic shipments, including freight forwarding, customs clearance, and delivery.
        2. \n
      2. Coordinate with suppliers, warehouses, and carriers to schedule and monitor shipments.
        3. \n
      3. Collaborate with international partners to ensure alignment on shipping schedules and regulatory requirements.
        4. \n
      4. Facilitate clear communication and resolve conflicts or misunderstandings promptly.
        5. \n
      5. Act as the primary point of contact between internal teams, carriers, freight forwarders, and customs brokers.
        6. \n
      \n
      2. \n
    \n
      \n
    1. Compliance and Documentation:
      2. \n
    \n
      \n
    1. \n
        \n
      1. Ensure compliance with international trade regulations, customs laws, and company policies.
        2. \n
      2. Prepare and review shipping documents such as bills of lading, invoices, and certificates of origin.
        3. \n
      \n
      2. \n
    \n
      \n
    1. Logistics Tracking and Monitoring:
      2. \n
        \n
      1. Use tracking systems and tools to monitor shipments in real time, ensuring timely updates to stakeholders.
        2. \n
      2. Address delays, discrepancies, or other issues promptly to minimize disruptions.
        3. \n
      3. Maintain accurate records of shipment statuses and provide regular reports on progress and exceptions.
        4. \n
      \n
    \n
      \n
    1. Accurate and Timely Quoting:\n
        \n
      1. Provide accurate and timely freight cost quotes to internal stakeholders and customers.
        2. \n
      2. Analyze shipping requirements to recommend cost-effective and efficient solutions.
        3. \n
      3. Ensure quotes account for customs duties, taxes, and other fees to avoid unexpected costs
        4. \n
      \n
      2. \n
    \n
    "},{"text":"Experience Required","content":"
    \n
    "}],"text":"Global Logistics Specialist","country":"IN","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"
    The Global Logistics Specialist supports and coordinates international and domestic transportation and logistics operations. This role facilitates the efficient and cost-effective movement of goods while ensuring compliance with customs regulations and company policies. The specialist collaborates with internal teams, external partners, and vendors to assist in maintaining smooth global logistics operations and meeting delivery timelines.
    ","descriptionBodyPlain":"The Global Logistics Specialist supports and coordinates international and domestic transportation and logistics operations. This role facilitates the efficient and cost-effective movement of goods while ensuring compliance with customs regulations and company policies. The specialist collaborates with internal teams, external partners, and vendors to assist in maintaining smooth global logistics operations and meeting delivery timelines.\n","hostedUrl":"https://jobs.lever.co/thinkahead/a9c54f10-9173-4d57-aacd-c3cb88558002","applyUrl":"https://jobs.lever.co/thinkahead/a9c54f10-9173-4d57-aacd-c3cb88558002/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n \n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    \n
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Shared Services )","location":"Reading","team":"Information Technology","allLocations":["Reading"]},"createdAt":1777581635331,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Infrastructure Engineer is responsible for implementing, operating, and supporting AHEAD’s hybrid infrastructure across on-premises and cloud environments. This role focuses on building reliable, secure, and scalable platforms that enable business operations, working closely with senior engineers, security, and architecture teams to execute against established designs, standards, and roadmaps. \nThe ideal candidate will have a solid background in infrastructure, networking, and cloud technologies, demonstrating strong troubleshooting skills, and is comfortable collaborating across teams to deliver high-quality services. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    The Infrastructure Engineer is responsible for implementing, operating, and supporting AHEAD’s hybrid infrastructure across on-premises and cloud environments. This role focuses on building reliable, secure, and scalable platforms that enable business operations, working closely with senior engineers, security, and architecture teams to execute against established designs, standards, and roadmaps. 

    \n

    The ideal candidate will have a solid background in infrastructure, networking, and cloud technologies, demonstrating strong troubleshooting skills, and is comfortable collaborating across teams to deliver high-quality services. 

    \n
    ","id":"d80e5a3d-2f77-4ba8-bb41-4cc6498ecb5f","lists":[{"text":"Key Responsibilities","content":"
    \n
    "},{"text":"Skills, Knowledge & Experience ","content":"
    \n

    Essential 

    \n
    "},{"text":"Working Conditions and Requirements ","content":"
    \n
    "},{"text":"Additional Information ","content":"
    \n
    "}],"salaryRange":{"min":44599,"max":67757,"currency":"GBP","interval":"per-year-salary"},"text":"Infrastructure Engineer","country":"GB","workplaceType":"onsite","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    The Infrastructure Engineer is responsible for implementing, operating, and supporting AHEAD’s hybrid infrastructure across on-premises and cloud environments. This role focuses on building reliable, secure, and scalable platforms that enable business operations, working closely with senior engineers, security, and architecture teams to execute against established designs, standards, and roadmaps. 

    \n

    The ideal candidate will have a solid background in infrastructure, networking, and cloud technologies, demonstrating strong troubleshooting skills, and is comfortable collaborating across teams to deliver high-quality services. 

    \n
    ","descriptionBodyPlain":"The Infrastructure Engineer is responsible for implementing, operating, and supporting AHEAD’s hybrid infrastructure across on-premises and cloud environments. This role focuses on building reliable, secure, and scalable platforms that enable business operations, working closely with senior engineers, security, and architecture teams to execute against established designs, standards, and roadmaps. \nThe ideal candidate will have a solid background in infrastructure, networking, and cloud technologies, demonstrating strong troubleshooting skills, and is comfortable collaborating across teams to deliver high-quality services. \n","hostedUrl":"https://jobs.lever.co/thinkahead/d80e5a3d-2f77-4ba8-bb41-4cc6498ecb5f","applyUrl":"https://jobs.lever.co/thinkahead/d80e5a3d-2f77-4ba8-bb41-4cc6498ecb5f/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Business & Strategy )","location":"San Francisco, California","team":"Sales Specialist","allLocations":["San Francisco, California","San Jose, California","San Ramon, California"]},"createdAt":1774282216871,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAn AHEAD Intelligent Operations Sales Specialist will focus on cultivating business in commercial to enterprise markets, across various business vertical including but not limited to Healthcare, Financial, Legal, Manufacturing, SLED, and retail.\nCandidate needs to be a hunter that finds opportunities and understands how to open net new accounts. Collaborate with Core Client directors account teams and our ecosystem of delivery partners. Develop and execute a services sales strategy in the designated territory with a target account list Proactively create new product and Services opportunities in both new and installed base customers Create pipeline and manage end-to-end forecasting process for Product and Services opportunities Modern Applications, Intelligent Operations, Digital Workflow, Digital Workspace and MS solutions.  This position requires an excellent written and oral communication skillset.  Travel within specified territory will also be required.\n*This role covers non-government cliental throughout Northern CA*\n \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    An AHEAD Intelligent Operations Sales Specialist will focus on cultivating business in commercial to enterprise markets, across various business vertical including but not limited to Healthcare, Financial, Legal, Manufacturing, SLED, and retail.

    \n

    Candidate needs to be a hunter that finds opportunities and understands how to open net new accounts. Collaborate with Core Client directors account teams and our ecosystem of delivery partners. Develop and execute a services sales strategy in the designated territory with a target account list Proactively create new product and Services opportunities in both new and installed base customers Create pipeline and manage end-to-end forecasting process for Product and Services opportunities Modern Applications, Intelligent Operations, Digital Workflow, Digital Workspace and MS solutions.  This position requires an excellent written and oral communication skillset.  Travel within specified territory will also be required.

    \n

    *This role covers non-government cliental throughout Northern CA*

    \n
     
    ","id":"6c56e7f5-e8d9-42e6-9261-adb927aa2c0f","lists":[{"text":"Responsibilities","content":"\n
  • Identify new business opportunities within net new and existing accounts. 
    • \n
  • Develop relationships within accounts at Director/C-Level and communicate the AHEAD IO GTM Strategy. 
    • \n
  • Clearly understand the business challenges created by the technical requirements the client faces. 
    • \n
  • Work as a team with engineers, core sales group and other sales specialty groups to design and configure appropriate digital solution(s) 
    • \n
  • Manage opportunity workflow and progression utilizing internal tools, such as CRM (Salesforce), Excel, and PowerPoint 
    • \n
  • Navigate proposals and opportunities through the procurement process. 
    • \n
  • Ensure successful deployment and solutions meet with customer requirements. 
    • \n
  • Establish strong vendor relationships. 
    • \n
  • Develop and maintain a book of business of at least $10M in Topline Revenue at target margins. 
    • \n
  • Recruit candidates that characterize the AHEAD culture
    • \n"},{"text":"Qualifications","content":"\n
  • 5+ years of technology based sales experience
    • \n
  • Strong knowledge in Observability (Dynatrace/Datadog/Grafana) or ServiceNow (ITSM) products
    • \n
  • Knowledge in Tanium and Cloud (AWS/Azure/GCP) products is a plus
    • \n
  • Proficient with Microsoft Office Suite, CRM (Salesforce) or related software.
    • \n
  • Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
    • \n
  • Experience achieving sales targets
    • \n
  • The ability to understand the \"bigger picture\" and our plans around IT
    • \n
  • Experience promoting customer success focus in a \"win as a team\" environment
    • \n
  • Excellent interpersonal and customer service skills. 
    • \n
  • Excellent sales and negotiation skills. 
    • \n
  • Excellent organizational skills and attention to detail. 
    • \n
  • Strong analytical and problem-solving skills. 
    • \n
  • Ability to function well in a high-paced and at times stressful environment.
    • \n"}],"salaryRange":{"min":250000,"max":300000,"currency":"USD","interval":"per-year-salary"},"text":"Intelligent Operations Sales Specialist","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"

    An AHEAD Intelligent Operations Sales Specialist will focus on cultivating business in commercial to enterprise markets, across various business vertical including but not limited to Healthcare, Financial, Legal, Manufacturing, SLED, and retail.

    \n

    Candidate needs to be a hunter that finds opportunities and understands how to open net new accounts. Collaborate with Core Client directors account teams and our ecosystem of delivery partners. Develop and execute a services sales strategy in the designated territory with a target account list Proactively create new product and Services opportunities in both new and installed base customers Create pipeline and manage end-to-end forecasting process for Product and Services opportunities Modern Applications, Intelligent Operations, Digital Workflow, Digital Workspace and MS solutions.  This position requires an excellent written and oral communication skillset.  Travel within specified territory will also be required.

    \n

    *This role covers non-government cliental throughout Northern CA*

    \n
     
    ","descriptionBodyPlain":"An AHEAD Intelligent Operations Sales Specialist will focus on cultivating business in commercial to enterprise markets, across various business vertical including but not limited to Healthcare, Financial, Legal, Manufacturing, SLED, and retail.\nCandidate needs to be a hunter that finds opportunities and understands how to open net new accounts. Collaborate with Core Client directors account teams and our ecosystem of delivery partners. Develop and execute a services sales strategy in the designated territory with a target account list Proactively create new product and Services opportunities in both new and installed base customers Create pipeline and manage end-to-end forecasting process for Product and Services opportunities Modern Applications, Intelligent Operations, Digital Workflow, Digital Workspace and MS solutions.  This position requires an excellent written and oral communication skillset.  Travel within specified territory will also be required.\n*This role covers non-government cliental throughout Northern CA*\n \n","hostedUrl":"https://jobs.lever.co/thinkahead/6c56e7f5-e8d9-42e6-9261-adb927aa2c0f","applyUrl":"https://jobs.lever.co/thinkahead/6c56e7f5-e8d9-42e6-9261-adb927aa2c0f/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Engineered Solutions )","location":"India","team":"Sales, Engineered Solutions","allLocations":["India"]},"createdAt":1777030936780,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n
    \n

    The Junior Program Manager manages cross-functional programs focused on IT hardware integration and delivery for enterprise clients.  

    \n
    \n
    \n

    As part of our Foundry integration team, you’ll manage programs that combine server, storage, networking, and infrastructure technologies into cohesive, customer-ready solutions. You’ll coordinate technical efforts across engineering, supply chain, warehouse, and production teams — ensuring solutions are delivered on time, within scope, and at the highest quality.  

    \n
    \n
    \n

    This role requires technical acumen, solid organizational skills, and the ability to thrive in a fast-paced, customer-focused environment.  

    \n
    \n
    ","id":"888117e1-79a6-43fa-9c94-f4706f44bc7d","lists":[{"text":"Key Responsibilities","content":"
    \n
    \n
    \n
      \n
    • \n

      Program Management: Plan, coordinate, and execute hardware integration projects from concept through deployment, ensuring on-time, on-budget delivery.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Technical Coordination: Work closely with systems engineers, solution architects, and field teams to ensure alignment on requirements, integration specifications, and testing procedures.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Customer Interface: Act as a key liaison between technical teams and clients, managing expectations, communicating progress, and addressing risks or issues proactively.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Cross-Functional Collaboration: Drive coordination among engineering, logistics, procurement, quality assurance, and operations teams throughout the program lifecycle.   

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Vendor Engagement: Partner with OEMs, component suppliers, and service partners to track deliverables, validate configurations, and support issue resolution.  

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Process & Quality Management: Maintain documentation, track program metrics, and ensure compliance with integration standards and quality controls.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Continuous Improvement: Contribute to process enhancements and best practices in program management and hardware delivery execution. 

      \n
      • \n\n
    \n
    \n
    "},{"text":"Required Qualifications","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Preferred Qualifications","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "}],"text":"Junior Program Manager","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n
    \n

    The Junior Program Manager manages cross-functional programs focused on IT hardware integration and delivery for enterprise clients.  

    \n
    \n
    \n

    As part of our Foundry integration team, you’ll manage programs that combine server, storage, networking, and infrastructure technologies into cohesive, customer-ready solutions. You’ll coordinate technical efforts across engineering, supply chain, warehouse, and production teams — ensuring solutions are delivered on time, within scope, and at the highest quality.  

    \n
    \n
    \n

    This role requires technical acumen, solid organizational skills, and the ability to thrive in a fast-paced, customer-focused environment.  

    \n
    \n
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/888117e1-79a6-43fa-9c94-f4706f44bc7d","applyUrl":"https://jobs.lever.co/thinkahead/888117e1-79a6-43fa-9c94-f4706f44bc7d/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Managed Services","department":"( Managed Services )","location":"United States","team":"MS Cloud","allLocations":["United States"]},"createdAt":1777583981993,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Managed Services Cloud Engineer - FinOps supports cloud financial management, optimization, and governance activities across multiple managed services clients. This role combines public cloud knowledge, financial and operational analysis, customer-facing communication, and execution discipline to help clients improve visibility, accountability, forecasting accuracy, and cost efficiency across AWS, Azure, OCI, and/or GCP. The role is expected to independently own standard and moderately complex FinOps analyses and operational activities while escalating higher-complexity modeling, client strategy, or service design issues to senior engineers or team leads as appropriate. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Managed Services Cloud Engineer - FinOps supports cloud financial management, optimization, and governance activities across multiple managed services clients. This role combines public cloud knowledge, financial and operational analysis, customer-facing communication, and execution discipline to help clients improve visibility, accountability, forecasting accuracy, and cost efficiency across AWS, Azure, OCI, and/or GCP. The role is expected to independently own standard and moderately complex FinOps analyses and operational activities while escalating higher-complexity modeling, client strategy, or service design issues to senior engineers or team leads as appropriate. 
    ","id":"9b4d6190-c78a-4776-8a2a-66de64ac1cb5","lists":[{"text":"Roles & Responsibilities","content":"
    \n
    \n
    \n
      \n
    • \n

      Analyze cloud spend, usage trends, allocation accuracy, anomalies, and optimization opportunities across AWS, Azure, OCI, and/or GCP using native tooling and approved third-party FinOps platforms.

      \n
      • \n
    • \n

      Identify, quantify, prioritize, and help drive optimization opportunities including rightsizing, idle resource cleanup, storage optimization, licensing alignment, commitment-based savings, and scheduling strategies. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Develop financially grounded findings and recommendations that translate technical observations into clear business value for engineering, finance, procurement, and operational stakeholders. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Create dashboards, reports, budgets, forecasts, showback and chargeback views, executive summaries, and recurring service review content for internal and customer-facing use. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Support cost allocation and tagging activities including governance standards, mapping logic, reporting accuracy, inherited tag strategies, and handling of non-taggable resources. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Partner with CloudOps, platform, application, finance, procurement, and client stakeholders to support implementation of recommendations and validate realized outcomes. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Support onboarding of new clients, accounts, subscriptions, projects, and billing data sources into approved FinOps tooling, reporting workflows, and governance structures. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Perform data validation and reconciliation across billing exports, connectors, cost datasets, and reporting models to improve trust in reported values. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Use spreadsheets, reporting tools, scripting, automation, and process standardization to reduce manual effort, improve repeatability, and increase delivery quality and scale. 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Maintain timely ticket updates, work documentation, meeting follow-ups, and internal or customer communications in accordance with service delivery expectations. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Stay current on cloud pricing models, FinOps best practices, and service capabilities while helping refine how the organization delivers cloud cost optimization and advisory services. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Provide occasional after-hours support for client meetings, reporting deadlines, change windows, critical incidents, or urgent cost-related issues when required. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Other job duties as assigned. 

      \n
      • \n\n
    \n
    \n
    "},{"text":"Qualifications","content":"
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Skills & Abilities","content":"
    \n
    \n
    \n
    "}],"salaryRange":{"min":115000,"max":125000,"currency":"USD","interval":"per-year-salary"},"text":"Managed Services Cloud Engineer - FinOps","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Managed Services Cloud Engineer - FinOps supports cloud financial management, optimization, and governance activities across multiple managed services clients. This role combines public cloud knowledge, financial and operational analysis, customer-facing communication, and execution discipline to help clients improve visibility, accountability, forecasting accuracy, and cost efficiency across AWS, Azure, OCI, and/or GCP. The role is expected to independently own standard and moderately complex FinOps analyses and operational activities while escalating higher-complexity modeling, client strategy, or service design issues to senior engineers or team leads as appropriate. 
    ","descriptionBodyPlain":"The Managed Services Cloud Engineer - FinOps supports cloud financial management, optimization, and governance activities across multiple managed services clients. This role combines public cloud knowledge, financial and operational analysis, customer-facing communication, and execution discipline to help clients improve visibility, accountability, forecasting accuracy, and cost efficiency across AWS, Azure, OCI, and/or GCP. The role is expected to independently own standard and moderately complex FinOps analyses and operational activities while escalating higher-complexity modeling, client strategy, or service design issues to senior engineers or team leads as appropriate. \n","hostedUrl":"https://jobs.lever.co/thinkahead/9b4d6190-c78a-4776-8a2a-66de64ac1cb5","applyUrl":"https://jobs.lever.co/thinkahead/9b4d6190-c78a-4776-8a2a-66de64ac1cb5/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Business & Strategy )","location":"Minneapolis, Minnesota","team":"Sales Specialist","allLocations":["Minneapolis, Minnesota","Madison, Wisconsin","Milwaukee, Wisconsin","San Diego, California","San Ramon, California"]},"createdAt":1775145274352,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    An AHEAD Managed Services Sales Specialist will focus on cultivating business in commercial to enterprise markets, across various business verticals, including but not limited to, Healthcare, Financial, Legal, Manufacturing, SLED, and Retail.

    \n
    ","id":"004dcca7-31bd-4d43-8931-789e4c94776f","lists":[{"text":"Role & Responsibilities:","content":"

    The candidate must have “a driven and make things happen” attitude, the ability to develop opportunities and establish net-new accounts.   This is a collaborative role working hand in hand with core Client Directors, account teams, delivery teams and our ecosystem of partners.  Key aspects of this role include but are not limited to:

    \n

     

    \n"},{"text":"Education:","content":"
    \n
    "},{"text":"Knowledge, Skills & Abilities:","content":""}],"salaryRange":{"min":320000,"max":350000,"currency":"USD","interval":"per-year-salary"},"text":"Managed Services Sales Specialist","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    An AHEAD Managed Services Sales Specialist will focus on cultivating business in commercial to enterprise markets, across various business verticals, including but not limited to, Healthcare, Financial, Legal, Manufacturing, SLED, and Retail.

    \n
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/004dcca7-31bd-4d43-8931-789e4c94776f","applyUrl":"https://jobs.lever.co/thinkahead/004dcca7-31bd-4d43-8931-789e4c94776f/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Security )","location":"United States","team":"Security Delivery","allLocations":["United States"]},"createdAt":1752179195235,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nManaging Principals are seasoned experts in information security and/or information security governance and compliance. Successful candidates support the Security and Compliance Practice in Delivery, Business Development, and Practice Development activities.\n \nManaging Principals collaborate with a diverse team of consultants with varying skills to meet and exceed client expectations through scoped engagements. They effectively facilitate and lead client engagements onsite or remotely by guiding engagements toward scoped objectives and troubleshooting to effectively resolve project risks or issues. Managing Principals effectively lead client delivery engagements by executing the necessary project tasks, producing expected collateral, and presenting artifacts at any time throughout an engagement, while acting in a leadership capacity to the project team(s), and managing customer stakeholders.\n \nManaging Principals also support business development activities alongside a sales specialist to qualify client needs and expectations or demonstrate a capability or skillset. They may be directly engaged in client-facing interactions to identify client needs and to produce and/or present sales proposals, leading client-visioning, or discovery sessions. Managing Principals may also collaborate with other AHEAD Practice areas to identify complex, cross-practice solution sets to achieve a client’s desired state or outcome.\n \nLastly, AHEAD Managing Principals also leverage their visibility and experience to contribute to the continuous improvement and maturation of in-practice service offerings and capabilities by proposing ideas for change and executing on ideas that are committed. This includes positively impacting our service portfolio and individuals on the team through thought leadership and mentorship. Managing Principals require approval from management prior to making any significant change to a given service offering or capability.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    Managing Principals are seasoned experts in information security and/or information security governance and compliance. Successful candidates support the Security and Compliance Practice in Delivery, Business Development, and Practice Development activities.
    \n
     
    \n
    Managing Principals collaborate with a diverse team of consultants with varying skills to meet and exceed client expectations through scoped engagements. They effectively facilitate and lead client engagements onsite or remotely by guiding engagements toward scoped objectives and troubleshooting to effectively resolve project risks or issues. Managing Principals effectively lead client delivery engagements by executing the necessary project tasks, producing expected collateral, and presenting artifacts at any time throughout an engagement, while acting in a leadership capacity to the project team(s), and managing customer stakeholders.
    \n
     
    \n
    Managing Principals also support business development activities alongside a sales specialist to qualify client needs and expectations or demonstrate a capability or skillset. They may be directly engaged in client-facing interactions to identify client needs and to produce and/or present sales proposals, leading client-visioning, or discovery sessions. Managing Principals may also collaborate with other AHEAD Practice areas to identify complex, cross-practice solution sets to achieve a client’s desired state or outcome.
    \n
     
    \n
    Lastly, AHEAD Managing Principals also leverage their visibility and experience to contribute to the continuous improvement and maturation of in-practice service offerings and capabilities by proposing ideas for change and executing on ideas that are committed. This includes positively impacting our service portfolio and individuals on the team through thought leadership and mentorship. Managing Principals require approval from management prior to making any significant change to a given service offering or capability.
    ","id":"fb1d5a45-2964-4da4-9725-dbc0f82170aa","lists":[{"text":"Responsibilities","content":"\n
  • Client Delivery
    • \n
  • Facilitate sessions of strategy, roadmap, design, and planning workshops for large or complex cross-practice service engagements
    • \n
  • Ensure that customer expectations are appropriately set and managed
    • \n
  • Lead project engagement teams through the delivery of consulting service offerings
    • \n
  • Drive and manage the objectives, requirements gathering, project tasks/milestone, project status, dependencies, and timelines, to ensure engagements are delivered successfully and on time while meeting the business objectives
    • \n
  • Breaks down risks or issues into manageable segments, identifies the factors that affect a problem and determine how best to approach
    • \n
  • Creation and finalization of project deliverables, may perform peer review for collateral developed by others on a delivery team
    • \n
  • Presentation of deliverables to client executive management
    • \n
  • Knowledge of AHEAD’s project lifecycle management activities to effectively support delivery engagements throughout the duration of a project
    • \n
  • Act as the Engagement Lead on customer facing projects, when assigned
    • \n
  • Stakeholder management for large and complex projects at Enterprise customers
    • \n\n
     
    \n\n
  • Business Development
    • \n
  • Support business development pursuits through client discovery meetings
    • \n
  • Represent service offerings during the sales cycle, including project scoping, proposal development, and presenting proposals to clients
    • \n
  • Knowledge of AHEAD’s sales management lifecycle to effectively support sales opportunities throughout the duration of a proposal
    • \n
  • Scope engagements and create proposal packages
    • \n
  • Lead client discovery and/or visioning workshops to identify opportunities for cross-practice collaboration
    • \n\n
     
    \n\n
  • Practice Development & Thought Leadership
    • \n
  • Maintain subject matter expertise in a minimum of twelve security domains or control areas with technical solution experience in up to three security technology solutions
    • \n
  • Participate in the development, enhancement, and standardization of AHEAD in-practice service offerings
    • \n
  • Owns and/or enables more than one service capability
    • \n
  • Process-focused technology thought leader and evangelist
    • \n
  • Maintain a broad knowledge and understanding of current and future state IT trends, technologies, and standards
    • \n
  • Lend support and mentorship to others
    • \n"},{"text":"Requirements","content":"\n
  • Undergraduate degree in Computer Sciences or Business Management preferred, but not required
    • \n
  • Previously worked in a leadership or program director role
    • \n
  • Minimum of 15 years consulting experience, or commensurate work experience
    • \n
  • 3 professional and/or technical certifications, including industry-recognized certifications which align to AHEAD’s Security service portfolio
    • \n
  • Excellent verbal and written communication skills
    • \n
  • Comfortable addressing groups of people in virtual or in-person settings
    • \n
  • Demonstrated Business Acumen
    • \n
  • Ability to solve complex, abstract problems
    • \n
  • Excellent interpersonal skills, good listener, ability to connect with different personalities
    • \n
  • Exhibit Executive presence with leadership characteristics
    • \n
  • Demonstrated experience as a technology change agent
    • \n"},{"text":"Cyber Recovery Role Requirements","content":"\n
  • Understanding of cyber recovery lexicon, approaches, challenges, and core considerations
    • \n
  • Knowledge of methodologies for protecting and recovering critical business data including isolated recovery environments, forensics cleanrooms, and standby production environments.
    • \n
  • Ability to utilize a risk-based mindset and approach to articulate design decisions to both technical and non-technical stakeholders.
    • \n
  • Knowledge of Enterprise Security architectures and/or experience as an enterprise security architect
    • \n"}],"salaryRange":{"min":300000,"max":365000,"currency":"USD","interval":"per-year-salary"},"text":"Managing Principal - Security","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    Managing Principals are seasoned experts in information security and/or information security governance and compliance. Successful candidates support the Security and Compliance Practice in Delivery, Business Development, and Practice Development activities.
    \n
     
    \n
    Managing Principals collaborate with a diverse team of consultants with varying skills to meet and exceed client expectations through scoped engagements. They effectively facilitate and lead client engagements onsite or remotely by guiding engagements toward scoped objectives and troubleshooting to effectively resolve project risks or issues. Managing Principals effectively lead client delivery engagements by executing the necessary project tasks, producing expected collateral, and presenting artifacts at any time throughout an engagement, while acting in a leadership capacity to the project team(s), and managing customer stakeholders.
    \n
     
    \n
    Managing Principals also support business development activities alongside a sales specialist to qualify client needs and expectations or demonstrate a capability or skillset. They may be directly engaged in client-facing interactions to identify client needs and to produce and/or present sales proposals, leading client-visioning, or discovery sessions. Managing Principals may also collaborate with other AHEAD Practice areas to identify complex, cross-practice solution sets to achieve a client’s desired state or outcome.
    \n
     
    \n
    Lastly, AHEAD Managing Principals also leverage their visibility and experience to contribute to the continuous improvement and maturation of in-practice service offerings and capabilities by proposing ideas for change and executing on ideas that are committed. This includes positively impacting our service portfolio and individuals on the team through thought leadership and mentorship. Managing Principals require approval from management prior to making any significant change to a given service offering or capability.
    ","descriptionBodyPlain":"Managing Principals are seasoned experts in information security and/or information security governance and compliance. Successful candidates support the Security and Compliance Practice in Delivery, Business Development, and Practice Development activities.\n \nManaging Principals collaborate with a diverse team of consultants with varying skills to meet and exceed client expectations through scoped engagements. They effectively facilitate and lead client engagements onsite or remotely by guiding engagements toward scoped objectives and troubleshooting to effectively resolve project risks or issues. Managing Principals effectively lead client delivery engagements by executing the necessary project tasks, producing expected collateral, and presenting artifacts at any time throughout an engagement, while acting in a leadership capacity to the project team(s), and managing customer stakeholders.\n \nManaging Principals also support business development activities alongside a sales specialist to qualify client needs and expectations or demonstrate a capability or skillset. They may be directly engaged in client-facing interactions to identify client needs and to produce and/or present sales proposals, leading client-visioning, or discovery sessions. Managing Principals may also collaborate with other AHEAD Practice areas to identify complex, cross-practice solution sets to achieve a client’s desired state or outcome.\n \nLastly, AHEAD Managing Principals also leverage their visibility and experience to contribute to the continuous improvement and maturation of in-practice service offerings and capabilities by proposing ideas for change and executing on ideas that are committed. This includes positively impacting our service portfolio and individuals on the team through thought leadership and mentorship. Managing Principals require approval from management prior to making any significant change to a given service offering or capability.\n","hostedUrl":"https://jobs.lever.co/thinkahead/fb1d5a45-2964-4da4-9725-dbc0f82170aa","applyUrl":"https://jobs.lever.co/thinkahead/fb1d5a45-2964-4da4-9725-dbc0f82170aa/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Engineered Solutions )","location":"901 Technology Way, Libertyville IL","team":"Operations, Engineered Solutions","allLocations":["901 Technology Way, Libertyville IL"]},"createdAt":1776346249611,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    As a Manufacturing Supervisor, you will oversee, direct and lead the production staff to achieve production targets while maintaining a safe and efficient operation and producing products to meet AHEAD’s established quality standards
    ","id":"0d4176a9-1657-4fed-9dde-ca4ea5c1b4b4","lists":[{"text":"Duties/Responsibilities ","content":"
    \n
    \n
    \n
      \n
    • \n

      Oversee all departmental activities and carry out supervisory responsibilities in accordance with company policies and procedures and applicable laws. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Effectively drive continuous and quality related improvements. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Actively engage in project management responsibilities and support a wide range of production group projects. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Resolve employee issues, ensure positive employee relations and promote and enforce all company policies fairly and consistently. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Analyze and solve problems or assist other team members in finding solutions. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Reviews production schedules, material and manpower resources and coordinates daily production activities in order to meet business objectives. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Informs assigned employees of production and material problems and coordinates with support groups to resolve problems affecting schedules. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Responsible for achievement of department goals and standards. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Develops and maintains positive employee relations within the guidelines of company policies. 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Direct efforts toward the reduction of process variation while ensuring that manufactured products meet quality requirements. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Contributes to team effort by accomplishing related results as needed. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Collaborate with cross functional teams on projects, resolving issues and improving processes

      \n
      • \n\n
    \n
    \n
    "},{"text":"Education and Experience","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
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    \n
    "},{"text":"Knowledge, Skills, Abilities ","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Physical Requirements ","content":"
    \n
    \n
    \n
    \n
    \n
    "}],"salaryRange":{"min":70000,"max":80000,"currency":"USD","interval":"per-year-salary"},"text":"Manufacturing Supervisor 2nd shift","country":"US","workplaceType":"onsite","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    As a Manufacturing Supervisor, you will oversee, direct and lead the production staff to achieve production targets while maintaining a safe and efficient operation and producing products to meet AHEAD’s established quality standards
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/0d4176a9-1657-4fed-9dde-ca4ea5c1b4b4","applyUrl":"https://jobs.lever.co/thinkahead/0d4176a9-1657-4fed-9dde-ca4ea5c1b4b4/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Shared Services )","location":"Hyderabad","team":"Information Technology","allLocations":["Hyderabad","Gurugram, Haryana"]},"createdAt":1765205363538,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nMLOps / Platform Engineer will own the deployment, IaC, observability, runtime management, and cost governance across all layers of the Agentic Platform. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    MLOps / Platform Engineer will own the deployment, IaC, observability, runtime management, and cost governance across all layers of the Agentic Platform. 
    ","id":"a9c32f05-3a55-44ef-9310-a5e3cb4a2b54","lists":[{"text":"Key Responsibilities","content":"\n
  • Build IaC with Terraform or AWS CDK. 
    • \n
  • Implement CI/CD (CodePipeline, GitHub Actions, GitLab CI). 
    • \n
  • Configure CloudWatch and OpenTelemetry for LLM observability. 
    • \n
  • Manage environment isolation and prompt/model versioning. 
    • \n
  • Implement containerization with Docker, ECS Fargate, or EKS. 
    • \n
  • Track platform costs using CloudWatch budgets. 
    • \n"},{"text":"Education & Certifications","content":"\n
  • Minimum Required: Bachelor’s degree in Computer Science, Information Systems, or similar
    • \n
  • Preferred: AWS Solutions Architect Associate or Professional OR   Kubernetes/CNCF certifications
    • \n"},{"text":"Skills Required","content":"\n
  • 5+ years in AWS operations, IaC (Terraform/CDK), CI/CD and observability.
    • \n
  • Deep AWS operational expertise.
    • \n
  • Strong observability skills.
    • \n
  • Proven container orchestration experience.
    • \n
  • High bar for reliability and cost efficiency.
    • \n"}],"text":"MLOps Platform Engineer","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    MLOps / Platform Engineer will own the deployment, IaC, observability, runtime management, and cost governance across all layers of the Agentic Platform. 
    ","descriptionBodyPlain":"MLOps / Platform Engineer will own the deployment, IaC, observability, runtime management, and cost governance across all layers of the Agentic Platform. \n","hostedUrl":"https://jobs.lever.co/thinkahead/a9c32f05-3a55-44ef-9310-a5e3cb4a2b54","applyUrl":"https://jobs.lever.co/thinkahead/a9c32f05-3a55-44ef-9310-a5e3cb4a2b54/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Shared Services )","location":"United States","team":"Marketing","allLocations":["United States"]},"createdAt":1777388845512,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    The National Events Associate supports the planning, execution, and optimization of AHEAD’s national partner conferences, tradeshows, flagship events, and webinars. This role serves as a day-to-day owner for assigned Tier 1 and Tier 2 partner conferences and strategic industry events—ensuring seamless logistics, strong partner alignment, and high-impact brand presence. 

    \n

    In addition to partner events, this role contributes to AHEAD-hosted summits and virtual experiences by managing timelines, vendor coordination, registration workflows, and on-site execution. The ideal candidate is highly organized, detail-oriented, and comfortable working cross-functionally to translate go-to-market priorities into high-quality event experiences that drive brand visibility, partner engagement, and pipeline outcomes. 

    \n
    ","id":"4570cbec-8a30-44d5-923d-a19cd045482f","lists":[{"text":"Roles & Responsibilities","content":"\n
  • Partner Conferences & Tradeshows\n\n
  • Serve as primary day-to-day owner for assigned partner conferences and tradeshows, including Tier 1 and Tier 2 partner events and key industry conferences.  
    • \n
  • Manage end-to-end event logistics, including booth space coordination, housing blocks, registration processes, shipping, and on-site execution.  
    • \n
  • Own execution of sponsorship deliverables, including booth presence, signage, demos, theater sessions, speaking opportunities, and ancillary events.  
    • \n
  • Build and maintain detailed project plans and run-of-show documents, ensuring all milestones, deadlines, and owners are clearly defined and tracked.  
    • \n
  • Partner closely with Field Marketing, Partner Marketing, and Sales to align on target accounts, personas, meeting strategies, and partner priorities.  
    • \n
  • Support and execute pre-event, at-event, and post-event engagement strategies, including invitation management, meeting scheduling, and follow-up motions.  
    • \n
  • Coordinate with partners, vendors, and internal stakeholders to ensure all materials, agendas, and deliverables are completed on time and at a high standard.  
    • \n
  • Capture and maintain all event documentation, including attendee lists, proof-of-performance, invoices, and post-event recaps.  
    • \n
  • Partner with MDF and Finance teams to ensure timely submission of required documentation for reimbursement and ROI tracking.  
    • \n
  • Provide on-site support as a key point of contact for partners, vendors, internal stakeholders, and attendees.  
    • \n
  • Analyze feedback and performance data to identify opportunities for improvement and enhance future event execution. 
    • \n\n\n\n\n
  • National Summits & Flagship Events\n\n
  • Support planning and execution of AHEAD-hosted national summits and customer/partner events.  
    • \n
  • Assist with venue selection, room blocks, catering, audiovisual, and overall event experience design.  
    • \n
  • Maintain timelines, budgets, and run-of-show documentation in partnership with the Sr. Manager, National Events.  
    • \n
  • Coordinate with speakers, sponsors, and internal stakeholders to ensure readiness of content, materials, and logistics. 
    • \n
  • Support VIP and executive experiences, including private dinners, briefings, and curated sessions.  
    • \n\n\n\n\n
  • Webinars & Virtual Experiences\n\n
  • Assist in planning and execution of webinars and virtual events, including scheduling, speaker coordination, and platform setup.  
    • \n
  • Manage registration processes, promotional coordination, and attendee communications.  
    • \n
  • Ensure all content (slides, demos, scripts) is prepared and quality-checked in advance.  
    • \n
  • Track registrations, attendance, and engagement metrics; compile post-event summaries and insights.  
    • \n\n\n\n\n
  • Merchandise, Swag & Event Materials\n\n
  • Manage inventory and ordering of branded merchandise for events, ensuring quality control and timely delivery.  
    • \n
  • Coordinate with suppliers and internal teams on merchandise needs and budgets.  
    • \n
  • Oversee shipping and on-site distribution of event materials and giveaways.  
    • \n\n\n\n\n
  • General Support & Operations\n\n
  • Maintain organized event documentation, including timelines, budgets, contracts, invoices, and attendee data.  
    • \n
  • Update and manage event tracking tools (e.g., Monday.com, Salesforce, or similar platforms).  
    • \n
  • Participate in team meetings and proactively identify risks, dependencies, and process improvements.  
    • \n
  • Capture feedback and best practices to support continuous improvement and development of event playbooks.  
    • \n\n\n"},{"text":"Education & Experience","content":"
    \n\n
  • Minimum Required\n\n
  • Bachelor’s degree in Event Management, Marketing, Communications, Business, or related field; or equivalent experience.  
    • \n
  • 3-4+ years of experience in event coordination, field marketing, or event operations, preferably in B2B, technology, or IT services.
    • \n\n\n
  • Preferred\n\n
  • Experience supporting partner conferences, tradeshows, or large-scale industry events.  
    • \n
  • Familiarity with MDF processes, partner portals, and proof-of-performance requirements.  
    • \n
  • Experience with webinar and virtual event platforms.  
    • \n
  • Exposure to CRM and marketing automation tools (e.g., Salesforce, Marketo).  
    • \n\n\n\n
    "},{"text":"Knowledge, Skills, & Abilities","content":"
    \n\n
  • Event Operations & Logistics: Strong ability to manage multiple events simultaneously with attention to detail across logistics, timelines, A/V, and registration.  
    • \n
  • Project Management: Highly organized with the ability to manage priorities, deadlines, and dependencies across concurrent initiatives.  
    • \n
  • Communication: Excellent interpersonal and partner-facing communication skills.  
    • \n
  • Budget Awareness: Understanding of event budgets, invoicing, and cost tracking.  
    • \n
  • Technical Skills: Proficiency in Microsoft Office and familiarity with event management and marketing tools.  
    • \n
  • Data & Reporting: Ability to track KPIs, analyze performance, and support post-event reporting.
    • \n
  • Collaboration: Effective cross-functional partner with Sales, Marketing, Alliances, and Finance teams.  
    • \n
  • Work Style: Proactive, detail-oriented, and comfortable in a fast-paced, deadline-driven environment.  
    • \n\n
    "},{"text":"Travel & Flexibility","content":"\n
  • Willingness and ability to travel 30-35%, including evenings and weekends during peak event seasons.  
    • \n"},{"text":"Physical Requirements","content":"
    \n\n
  • Ability to perform essential job functions in compliance with ADA, FMLA, and applicable regulations.  
    • \n
  • Ability to maintain regular attendance and meet productivity standards.  
    • \n
  • Ability to lift and transport event materials (typically up to 25–50 lbs) and remain active during on-site event execution (standing, walking, bending, etc.). 
    • \n\n
    "}],"salaryRange":{"min":80000,"max":100000,"currency":"USD","interval":"per-year-salary"},"text":"National Events Associate","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    The National Events Associate supports the planning, execution, and optimization of AHEAD’s national partner conferences, tradeshows, flagship events, and webinars. This role serves as a day-to-day owner for assigned Tier 1 and Tier 2 partner conferences and strategic industry events—ensuring seamless logistics, strong partner alignment, and high-impact brand presence. 

    \n

    In addition to partner events, this role contributes to AHEAD-hosted summits and virtual experiences by managing timelines, vendor coordination, registration workflows, and on-site execution. The ideal candidate is highly organized, detail-oriented, and comfortable working cross-functionally to translate go-to-market priorities into high-quality event experiences that drive brand visibility, partner engagement, and pipeline outcomes. 

    \n
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/4570cbec-8a30-44d5-923d-a19cd045482f","applyUrl":"https://jobs.lever.co/thinkahead/4570cbec-8a30-44d5-923d-a19cd045482f/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n \n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    \n
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Engineered Solutions )","location":"Reading","team":"Operations, Engineered Solutions","allLocations":["Reading"]},"createdAt":1774881557712,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Opportunity\nAs an Operational Technology Engineer based at our UK Foundry, you will help operate and evolve the Foundry’s operational technology environment that powers our industrial-scale integration engine. You will support and maintain operational networks, security platforms, and automation systems that enable high throughput, high reliability manufacturing and integration workflows. \nAHEAD Foundry operates like a continuously changing data centre, with thousands of devices, ports, and systems in motion. This is the first OT Engineer hire in the UK which is growing fast, so you’d need to be comfortable operating in a high-impact role where you will operate with significant autonomy while working closely with peers in Foundry, Operations, Product, Software, and Corporate IT to ensure the environment remains secure, observable, and scalable as the business grows.\n\nTo be considered for this role, you must have the right to work in the UK.  Visa sponsorship is not available for this role.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    The Opportunity

    \n

    As an Operational Technology Engineer based at our UK Foundry, you will help operate and evolve the Foundry’s operational technology environment that powers our industrial-scale integration engine. You will support and maintain operational networks, security platforms, and automation systems that enable high throughput, high reliability manufacturing and integration workflows. 

    \n

    AHEAD Foundry operates like a continuously changing data centre, with thousands of devices, ports, and systems in motion. This is the first OT Engineer hire in the UK which is growing fast, so you’d need to be comfortable operating in a high-impact role where you will operate with significant autonomy while working closely with peers in Foundry, Operations, Product, Software, and Corporate IT to ensure the environment remains secure, observable, and scalable as the business grows.

    \n

    To be considered for this role, you must have the right to work in the UK.  Visa sponsorship is not available for this role.

    \n
    ","id":"e7b2c363-0f94-4e93-a199-16569d7c9652","lists":[{"text":"Key Responsibilities","content":"

    Operational Technology Platforms

    \n\n
  • Operate and maintain the Foundry operational networks and supporting platforms.
    • \n
  • Support the automation tooling and systems used for imaging, testing, and validation.
    • \n
  • Assist with Linux-based system builds, OS imaging, and test tooling (Python-based).
    • \n
  • Participate in maintaining cross-site file synchronisation and golden image governance.
    • \n\n

    Network, Compute, and Access

    \n\n
  • Support a network environment with hundreds of switches and thousands of ports.
    • \n
  • Assist with VPN's, remote access platforms, and secure client connectivity for staging and testing.
    • \n
  • Operate and maintain on-prem Nutanix clusters hosting production tooling and remote access services.
    • \n
  • Administer Jira and Confluence environments used by the Foundry team.
    • \n\n

    Security, Compliance, Backup, and DR

    \n\n
  • Support network and platform hardening using segmentation, firewalls, and access controls.
    • \n
  • Assist with Palo Alto firewall operations, Panorama management, licensing and updates.
    • \n
  • Support GitLab operations for CI and source control availability.
    • \n
  • Participate in backup operations and disaster recovery testing to meet RPO/RTO objectives.
    • \n
  • Operate within ISO certified environments (ISO 9001).
    • \n\n

    Reliability and Observability

    \n\n
  • Monitor and respond to alerts across network, compute, backup, UPS, and facility systems.
    • \n
  • Participate in change control processes, patching windows, and configuration management.
    • \n
  • Assist with diagnosing and resolving complex, multi-layer operational issues.
    • \n\n

    Cross-Functional Collaboration

    \n\n
  • Partner with Foundry Operations on capacity planning and facility optimisation.
    • \n
  • Collaborate with Product and Software teams to extend automation and integrate new technologies.
    • \n
  • Coordinate with telecoms providers, vendors, and internal teams for connectivity and infrastructure delivery.
    • \n
  • Support testing standards and new hardware introduction with engineering and verification teams.
    • \n\n

    Health, Safety and Environment

    \n\n
  • Work in accordance with the company health and safety policies.
    • \n
  • Reporting of hazards, incidents, or unsafe working conditions.
    • \n
  • Using equipment and tools in accordance with safety guidance and training.
    • \n\n

    Data Protection and Confidentiality

    \n\n
  • Comply with all company information security, confidentiality, and data protection policies when handling company systems, customer data, or proprietary information.
    • \n\n

     

    \n

    Technology Environment

    \n

    Networking and security (Palo Alto, Panorama, EVPN/BGP), Linux, Nutanix, GitLab, Puppet/Ansible, automation tooling, telemetry and alerting platforms.

    \n

    This job description is intended to outline the general nature and level of work expected in the role.  It is not an exhaustive list of responsibilities.  Duties and responsibilities may change from time to time in line with business needs.

    "},{"text":"Skills and Experience","content":"
    \n

    Essential

    \n\n
  • Strong networking fundamentals: routing, switching, VPN's, segmentation, and firewall concepts.
    • \n
  • Solid Linux experience and familiarity with virtualisation (KVM, Nutanix).
    • \n
  • Experience supporting automation or imaging platforms in production environments.
    • \n
  • Familiarity with configuration management or automation tools (Ansible, Puppet, CI/CD).
    • \n
  • Strong troubleshooting skills across hardware, network, and software layers.
    • \n
  • Clear written and verbal communication skills.
    • \n\n

    Desirable

    \n\n
  • Exposure to ISO 9001 and/or ISO 13485 environments.
    • \n
  • Experience with Palo Alto firewalls, Panorama, or Cisco DNA.
    • \n
  • Familiarity with AI/HPC hardware, or high-density rack environments.
    • \n
  • GitLab administration experience.
    • \n\n

    Qualifications
    Degree in Computer Science, Engineering, or related technical discipline

    \n

    Or

    \n

    Equivalent professional experience in operational infrastructure, network engineering, or systems engineering.

    \n
    "},{"text":"Additional Information","content":"
    \n

    Line Management

    \n

    This role has no line management responsibilities.

    \n

    Work Environment

    \n

    This role operates in a professional office environment, a computer integration facility, and server rooms. This role routinely uses standard office equipment such as computers, phones, and conferencing equipment.

    \n

    Physical demands

    \n

    The role may require periods of standing, walking, and working with computer hardware.  Occasional lifting and handling of equipment may be required.  Where required, appropriate training and equipment will be provided.

    \n

    AHEAD is committed to supporting employees through reasonable adjustments where in line with the Equality Act 2010.

    \n

    Work Hours

    \n

    Standard hours of work are typically 8 am to 5 pm Monday to Friday. Occasional evening and weekend work may be necessary.

    \n

    Travel

    \n

    This role may require up to 10% travel, which may include international.

    \n
    "}],"salaryRange":{"currency":"GBP","interval":"per-year-salary","min":70000,"max":80000},"salaryDescription":"
    Depending on experience.
    ","salaryDescriptionPlain":"Depending on experience.\n","text":"Operational Technology Engineer","country":"GB","workplaceType":"onsite","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    The Opportunity

    \n

    As an Operational Technology Engineer based at our UK Foundry, you will help operate and evolve the Foundry’s operational technology environment that powers our industrial-scale integration engine. You will support and maintain operational networks, security platforms, and automation systems that enable high throughput, high reliability manufacturing and integration workflows. 

    \n

    AHEAD Foundry operates like a continuously changing data centre, with thousands of devices, ports, and systems in motion. This is the first OT Engineer hire in the UK which is growing fast, so you’d need to be comfortable operating in a high-impact role where you will operate with significant autonomy while working closely with peers in Foundry, Operations, Product, Software, and Corporate IT to ensure the environment remains secure, observable, and scalable as the business grows.

    \n

    To be considered for this role, you must have the right to work in the UK.  Visa sponsorship is not available for this role.

    \n
    ","descriptionBodyPlain":"The Opportunity\nAs an Operational Technology Engineer based at our UK Foundry, you will help operate and evolve the Foundry’s operational technology environment that powers our industrial-scale integration engine. You will support and maintain operational networks, security platforms, and automation systems that enable high throughput, high reliability manufacturing and integration workflows. \nAHEAD Foundry operates like a continuously changing data centre, with thousands of devices, ports, and systems in motion. This is the first OT Engineer hire in the UK which is growing fast, so you’d need to be comfortable operating in a high-impact role where you will operate with significant autonomy while working closely with peers in Foundry, Operations, Product, Software, and Corporate IT to ensure the environment remains secure, observable, and scalable as the business grows.\n\nTo be considered for this role, you must have the right to work in the UK.  Visa sponsorship is not available for this role.\n","hostedUrl":"https://jobs.lever.co/thinkahead/e7b2c363-0f94-4e93-a199-16569d7c9652","applyUrl":"https://jobs.lever.co/thinkahead/e7b2c363-0f94-4e93-a199-16569d7c9652/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Business & Strategy )","location":"India","team":"Sales Strategy & Alliance","allLocations":["India","Gurugram, Haryana","Hyderabad","Bangalore"]},"createdAt":1773296371349,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe AWS Partner Program Specialist is a member of AHEAD’s Cloud Alliances team responsible for supporting and strengthening AHEAD’s strategic partnership with AWS. This role is focused on execution owning the day-to-day programmatic tasks that keep partner programs running smoothly. The position plays a critical role in managing operational workflows, reporting, compliance, and funding processes across multiple partner ecosystems.\n \nWorking closely with the AWS Partner Account Manager, the AWS Partner Program Specialist helps drive overall program success by managing core partner activities, supporting funding and incentives programs, maintaining accurate partner data and contributing to regular reporting on partnership health and performance. The role serves as a central point of coordination between internal stakeholders, AWS and external partners, ensuring partner processes are executed consistently and that AHEAD maximizes the value of its AWS partnership. Through strong operational discipline and cross-functional collaboration, this position helps support growth, alignment, and long-term success within one of AHEAD’s most strategic partnerships.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The AWS Partner Program Specialist is a member of AHEAD’s Cloud Alliances team responsible for supporting and strengthening AHEAD’s strategic partnership with AWS. This role is focused on execution owning the day-to-day programmatic tasks that keep partner programs running smoothly. The position plays a critical role in managing operational workflows, reporting, compliance, and funding processes across multiple partner ecosystems.
    \n
     
    \n
    Working closely with the AWS Partner Account Manager, the AWS Partner Program Specialist helps drive overall program success by managing core partner activities, supporting funding and incentives programs, maintaining accurate partner data and contributing to regular reporting on partnership health and performance. The role serves as a central point of coordination between internal stakeholders, AWS and external partners, ensuring partner processes are executed consistently and that AHEAD maximizes the value of its AWS partnership. Through strong operational discipline and cross-functional collaboration, this position helps support growth, alignment, and long-term success within one of AHEAD’s most strategic partnerships.
    ","id":"d51ee053-7448-4bbe-8840-22b9fb382d5e","lists":[{"text":"Duties/Responsibilities","content":"\n
  • AWS Partnership Operations:
    • \n
  • Support operational execution across partner programs
    • \n
  • Manage deal registration, ensuring accuracy, timeliness and compliance
    • \n
  • Track and maintain partner certifications, ensuring program requirements are met
    • \n
  • Prepare and maintain partner admin and compliance reporting, including evolving partner metrics
    • \n
  • Assist in account mapping and sales alignment to strengthen the AWS partnership among field sellers
    • \n
  • Funding Management:
    • \n
  • Assist with submission of fund requests in AWS’ funding portal as well as funding claims process
    • \n
  • Coordinate the tracking and administration of partner funding and incentive programs
    • \n
  • Reporting & Program Health:
    • \n
  • Produce monthly partner scorecards and performance summaries
    • \n
  • Maintain accurate records across partner systems and internal trackers 
    • \n"},{"text":"Education and Experience","content":"\n
  • Bachelor’s degree in business administration, Information Systems, Marketing, Finance, or a related field, or equivalent practical experience supporting partner programs or operational functions. 
    • \n
  • Required experience supporting partner programs, alliances or ecosystem operations (technology or SaaS preferred). Familiarity with AWS partner ecosystem. Strong operational discipline with attention to detail and follow-through. Experience with reporting, tracking, and managing multiple workflows simultaneously. Comfortable working with cross-functional teams (partnerships, finance, project management, sales). Ability to work with partial US time-zone overlaps. 
    • \n"},{"text":"Knowledge, Skills, Abilities","content":"\n
  • Experience supporting technology partner programs, alliances or ecosystem operations
    • \n
  • Strong organizational and process-management skills with attention to detail and follow-through
    • \n
  • Experience with reporting, tracking, and managing multiple workflows simultaneously
    • \n
  • Comfortable working with cross-functional teams (partnerships, finance, project management, sales)
    • \n
  • Strong written and verbal communication skills for internal and external coordination
    • \n
  • Skills in business tools including Microsoft Excel, SharePoint, PowerPoint, etc.
    • \n
  • Preferred exposure to funding or incentive programs. Process improvement or automation experience in operational roles
    • \n
  • Preferred familiarity with AWS partner ecosystem
    • \n"},{"text":"Physical Requirements","content":"\n
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
    • \n
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
    • \n"}],"text":"Partner Program Specialist - AWS","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The AWS Partner Program Specialist is a member of AHEAD’s Cloud Alliances team responsible for supporting and strengthening AHEAD’s strategic partnership with AWS. This role is focused on execution owning the day-to-day programmatic tasks that keep partner programs running smoothly. The position plays a critical role in managing operational workflows, reporting, compliance, and funding processes across multiple partner ecosystems.
    \n
     
    \n
    Working closely with the AWS Partner Account Manager, the AWS Partner Program Specialist helps drive overall program success by managing core partner activities, supporting funding and incentives programs, maintaining accurate partner data and contributing to regular reporting on partnership health and performance. The role serves as a central point of coordination between internal stakeholders, AWS and external partners, ensuring partner processes are executed consistently and that AHEAD maximizes the value of its AWS partnership. Through strong operational discipline and cross-functional collaboration, this position helps support growth, alignment, and long-term success within one of AHEAD’s most strategic partnerships.
    ","descriptionBodyPlain":"The AWS Partner Program Specialist is a member of AHEAD’s Cloud Alliances team responsible for supporting and strengthening AHEAD’s strategic partnership with AWS. This role is focused on execution owning the day-to-day programmatic tasks that keep partner programs running smoothly. The position plays a critical role in managing operational workflows, reporting, compliance, and funding processes across multiple partner ecosystems.\n \nWorking closely with the AWS Partner Account Manager, the AWS Partner Program Specialist helps drive overall program success by managing core partner activities, supporting funding and incentives programs, maintaining accurate partner data and contributing to regular reporting on partnership health and performance. The role serves as a central point of coordination between internal stakeholders, AWS and external partners, ensuring partner processes are executed consistently and that AHEAD maximizes the value of its AWS partnership. Through strong operational discipline and cross-functional collaboration, this position helps support growth, alignment, and long-term success within one of AHEAD’s most strategic partnerships.\n","hostedUrl":"https://jobs.lever.co/thinkahead/d51ee053-7448-4bbe-8840-22b9fb382d5e","applyUrl":"https://jobs.lever.co/thinkahead/d51ee053-7448-4bbe-8840-22b9fb382d5e/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Business & Strategy )","location":"India","team":"Sales Strategy & Alliance","allLocations":["India","Bangalore","Hyderabad","Gurugram, Haryana"]},"createdAt":1773299880754,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Microsoft Partner Program Specialist is a member of AHEAD’s Cloud Alliances team, responsible for supporting and strengthening AHEAD’s strategic partnership with Microsoft. This role focuses on the operational execution and ongoing management of partner programs, ensuring alignment with Microsoft requirements while enabling successful collaboration across the business. The Microsoft partnership spans multiple practices at AHEAD—including AI & Cloud, Modern Work, and Security—and this position plays an important role in supporting those teams through effective program coordination, reporting, and compliance.\n \nWorking closely with the Microsoft Partner Account Manager, the Microsoft Partner Program Specialist helps drive overall program success by managing core partner activities, supporting funding and incentive programs, maintaining accurate partner data, and contributing to regular reporting on partnership health and performance. The role serves as a central point of coordination between internal stakeholders, Microsoft, and external partners, ensuring partner processes are executed consistently and that AHEAD maximizes the value of its Microsoft relationship. Through strong operational discipline and cross‑functional collaboration, this position helps support growth, alignment, and long‑term success within one of AHEAD’s most strategic partnerships.\n \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Microsoft Partner Program Specialist is a member of AHEAD’s Cloud Alliances team, responsible for supporting and strengthening AHEAD’s strategic partnership with Microsoft. This role focuses on the operational execution and ongoing management of partner programs, ensuring alignment with Microsoft requirements while enabling successful collaboration across the business. The Microsoft partnership spans multiple practices at AHEAD—including AI & Cloud, Modern Work, and Security—and this position plays an important role in supporting those teams through effective program coordination, reporting, and compliance.
    \n
     
    \n
    Working closely with the Microsoft Partner Account Manager, the Microsoft Partner Program Specialist helps drive overall program success by managing core partner activities, supporting funding and incentive programs, maintaining accurate partner data, and contributing to regular reporting on partnership health and performance. The role serves as a central point of coordination between internal stakeholders, Microsoft, and external partners, ensuring partner processes are executed consistently and that AHEAD maximizes the value of its Microsoft relationship. Through strong operational discipline and cross‑functional collaboration, this position helps support growth, alignment, and long‑term success within one of AHEAD’s most strategic partnerships.
    \n
     
    ","id":"e085055e-a1b7-4ad2-9cb4-14f0d0adff64","lists":[{"text":"Duties/Responsibilities","content":"\n
  • Provide operational support for the Microsoft partner programs, ensuring day-to-day activities are executed accurately and efficiently
    • \n
  • Support deal-related processes and maintain visibility into partner pipeline and program activity
    • \n
  • Assist in account mapping and sales alignment exercises to strengthen the Microsoft partnership among field sellers
    • \n
  • Collaborate with internal stakeholders to support partner engagement and program alignment
    • \n"},{"text":"Funding & Incentive Support","content":"\n
  • Coordinate the tracking and administration of partner funding and incentive programs
    • \n
  • Work cross-functionally with project teams, finance, and external partners to support funding lifecycle activities
    • \n
  • Assist with documentation, submissions, and follow-up related to funding and incentive claims
    • \n
  • Report on monthly rebate performance and tie incentive payments to the corresponding sales, marketing, or partnership activity
    • \n"},{"text":"Partner Compliance & Enablement","content":"\n
  • Support partner compliance requirements, including certifications, program eligibility, and administrative setup
    • \n
  • Help maintain partner relationships by supporting consumption tracking and partner attribution activities
    • \n
  • Ensure partner data and records are maintained accurately across internal and external systems
    • \n"},{"text":"Reporting & Program Health","content":"\n
  • Contribute to the development of recurring partner performance and status reporting
    • \n
  • Monitor program activity to identify trends, risks, or gaps requiring attention
    • \n
  • Support ongoing program optimization through accurate reporting and coordination
    • \n"},{"text":"Education and Experience","content":"\n
  • Bachelor’s degree in business administration, Information Systems, Marketing, Finance, or a related field, or equivalent practical experience supporting partner programs or operational functions.
    • \n
  • Required experience supporting partner programs, alliances or ecosystem operations (technology or SaaS preferred). Familiarity with Microsoft partner ecosystem. Strong operational discipline with attention to detail and follow-through. Experience with reporting, tracking, and managing multiple workflows simultaneously. Comfortable working with cross-functional teams (partnerships, finance, project management, sales). Ability to work with partial US time-zone overlap
    • \n"},{"text":"Knowledge, Skills, Abilities","content":"\n
  • Working knowledge of technology partner programs and ecosystem operations
    • \n
  • Strong organizational and process-management skills with attention to detail
    • \n
  • Ability to manage multiple workstreams, deadlines, and dependencies simultaneously
    • \n
  • Ability to collaborate cross-functionally with sales, finance, delivery, and program teams
    • \n
  • Comfort working with reporting, tracking tools, and partner portals or systems
    • \n
  • Strong written and verbal communication skills for internal and external coordination
    • \n
  • Ability to analyze program data, identify gaps, and support continuous improvement
    • \n
  • Skills in business productivity tools including Microsoft Excel, SharePoint, PowerPoint, etc.
    • \n"},{"text":"Physical Requirements","content":"\n
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
    • \n
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
    • \n"}],"text":"Partner Program Specialist - Microsoft","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Microsoft Partner Program Specialist is a member of AHEAD’s Cloud Alliances team, responsible for supporting and strengthening AHEAD’s strategic partnership with Microsoft. This role focuses on the operational execution and ongoing management of partner programs, ensuring alignment with Microsoft requirements while enabling successful collaboration across the business. The Microsoft partnership spans multiple practices at AHEAD—including AI & Cloud, Modern Work, and Security—and this position plays an important role in supporting those teams through effective program coordination, reporting, and compliance.
    \n
     
    \n
    Working closely with the Microsoft Partner Account Manager, the Microsoft Partner Program Specialist helps drive overall program success by managing core partner activities, supporting funding and incentive programs, maintaining accurate partner data, and contributing to regular reporting on partnership health and performance. The role serves as a central point of coordination between internal stakeholders, Microsoft, and external partners, ensuring partner processes are executed consistently and that AHEAD maximizes the value of its Microsoft relationship. Through strong operational discipline and cross‑functional collaboration, this position helps support growth, alignment, and long‑term success within one of AHEAD’s most strategic partnerships.
    \n
     
    ","descriptionBodyPlain":"The Microsoft Partner Program Specialist is a member of AHEAD’s Cloud Alliances team, responsible for supporting and strengthening AHEAD’s strategic partnership with Microsoft. This role focuses on the operational execution and ongoing management of partner programs, ensuring alignment with Microsoft requirements while enabling successful collaboration across the business. The Microsoft partnership spans multiple practices at AHEAD—including AI & Cloud, Modern Work, and Security—and this position plays an important role in supporting those teams through effective program coordination, reporting, and compliance.\n \nWorking closely with the Microsoft Partner Account Manager, the Microsoft Partner Program Specialist helps drive overall program success by managing core partner activities, supporting funding and incentive programs, maintaining accurate partner data, and contributing to regular reporting on partnership health and performance. The role serves as a central point of coordination between internal stakeholders, Microsoft, and external partners, ensuring partner processes are executed consistently and that AHEAD maximizes the value of its Microsoft relationship. Through strong operational discipline and cross‑functional collaboration, this position helps support growth, alignment, and long‑term success within one of AHEAD’s most strategic partnerships.\n \n","hostedUrl":"https://jobs.lever.co/thinkahead/e085055e-a1b7-4ad2-9cb4-14f0d0adff64","applyUrl":"https://jobs.lever.co/thinkahead/e085055e-a1b7-4ad2-9cb4-14f0d0adff64/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"United States","team":"ESM Delivery","allLocations":["United States"]},"createdAt":1737496516584,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThis critical position oversees a book of clients within our Accelerate Services offerings.  The main responsibilities of the role are to help customers define their ServiceNow strategy and guide the delivery team to achieve expected outcomes. A successful candidate should have the ability to establish and maintain excellent client relationships, ensure that the delivery of services is aligned to clients intended business outcomes, provide leadership and guidance of delivery resources, and maintain engagement profitability.  This is a dynamic role where the skillset requires a strong understanding of the ServiceNow platform and ecosystem.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    This critical position oversees a book of clients within our Accelerate Services offerings.  The main responsibilities of the role are to help customers define their ServiceNow strategy and guide the delivery team to achieve expected outcomes. A successful candidate should have the ability to establish and maintain excellent client relationships, ensure that the delivery of services is aligned to clients intended business outcomes, provide leadership and guidance of delivery resources, and maintain engagement profitability.  This is a dynamic role where the skillset requires a strong understanding of the ServiceNow platform and ecosystem.
    ","id":"488bfed3-88e9-4843-87b4-c25df0fcc9dc","lists":[{"text":"Responsibilities ","content":"\n
  • Interfaces with customer executive sponsor to create their platform roadmap and shape demand for enterprise consumption.
    • \n
  • Establishes regular cadence with clients to maintain product roadmap and ensure alignment to expected outcomes.
    • \n
  • Maintain strong relationships and ensure highest level of customer satisfaction.
    • \n
  • Serve as primary point of contact and escalation point to address client concerns.
    • \n
  • Play a major role in client kickoff and onboarding process for each new assigned client.
    • \n
  • Effectively articulate business cases and problem statements to technical delivery teams.
    • \n
  • Participate in the staffing and recruiting efforts for additional delivery team resources.
    • \n
  • Day-to-day team resource engagement/direction to ensure continual progress on client projects.
    • \n
  • Monitor KPIs to ensure team production and client profitability.
    • \n
  • Maintain in-depth product knowledge of the ServiceNow platform.
    • \n
  • Participate in industry events as needed.
    • \n
  • Participate in marketing events as needed.
    • \n
  • Develop and build relationships with other AHEAD sales, pre-sales, and delivery team members.
    • \n
  • Identify opportunities to upsell/cross-sell additional CDI products and services.
    • \n"},{"text":"Qualifications","content":"\n
  • 5+ years of ServiceNow experience in overseeing platform deployments and support.
    • \n
  • 3+ years of experience leading teams in dotted line or direct organizational structure.
    • \n
  • Strong understanding of the ServiceNow platform capabilities and available integrations.
    • \n
  • Previous experience as a ServiceNow platform owner a plus.
    • \n
  • Certified System Administrator and/or Certified Implementation Specialist preferred.
    • \n"}],"salaryRange":{"min":150000,"max":200000,"currency":"USD","interval":"per-year-salary"},"text":"Platform Success Manager - ServiceNow","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    This critical position oversees a book of clients within our Accelerate Services offerings.  The main responsibilities of the role are to help customers define their ServiceNow strategy and guide the delivery team to achieve expected outcomes. A successful candidate should have the ability to establish and maintain excellent client relationships, ensure that the delivery of services is aligned to clients intended business outcomes, provide leadership and guidance of delivery resources, and maintain engagement profitability.  This is a dynamic role where the skillset requires a strong understanding of the ServiceNow platform and ecosystem.
    ","descriptionBodyPlain":"This critical position oversees a book of clients within our Accelerate Services offerings.  The main responsibilities of the role are to help customers define their ServiceNow strategy and guide the delivery team to achieve expected outcomes. A successful candidate should have the ability to establish and maintain excellent client relationships, ensure that the delivery of services is aligned to clients intended business outcomes, provide leadership and guidance of delivery resources, and maintain engagement profitability.  This is a dynamic role where the skillset requires a strong understanding of the ServiceNow platform and ecosystem.\n","hostedUrl":"https://jobs.lever.co/thinkahead/488bfed3-88e9-4843-87b4-c25df0fcc9dc","applyUrl":"https://jobs.lever.co/thinkahead/488bfed3-88e9-4843-87b4-c25df0fcc9dc/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Engineered Solutions )","location":"Gurugram, Haryana","team":"Sales, Engineered Solutions","allLocations":["Gurugram, Haryana"]},"createdAt":1767946009967,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nIn this role, you are responsible for day-to-day interactions with assigned new and existing customers who are looking to develop new hardware platform offerings with AHEAD. You are directly responsible for working with the Specialist Solutions Engineering team to determine customers’ hardware and service requirements and then architecting and presenting specific hardware systems and services that meet each customer’s needs. You will focus on system design and performance, product lifecycle management, system regulatory compliance, system verification services, system deployment services, and other technical aspects of customers’ programs as requested.  You are also directly responsible for tasks assigned by the Manager, Specialist Solutions Engineering, and the Specialist Solutions Engineering team.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    In this role, you are responsible for day-to-day interactions with assigned new and existing customers who are looking to develop new hardware platform offerings with AHEAD. You are directly responsible for working with the Specialist Solutions Engineering team to determine customers’ hardware and service requirements and then architecting and presenting specific hardware systems and services that meet each customer’s needs. You will focus on system design and performance, product lifecycle management, system regulatory compliance, system verification services, system deployment services, and other technical aspects of customers’ programs as requested.  You are also directly responsible for tasks assigned by the Manager, Specialist Solutions Engineering, and the Specialist Solutions Engineering team.
    ","id":"23905ca8-e502-49a1-a503-7da151899024","lists":[{"text":"Responsibilities: ","content":"\n
  • Collaborating with both our Specialty Sales Engineers, Regional Sales Specialist and Account Management teams in assisting with onboarding new accounts, recommending hardware configurations, identifying best matched services, and finding solutions for potentially complex business requirements.
    • \n
  • Daily tasks include activities such as creating part numbers, collaborating systems designs, ensuring that hardware designs meet all of the product requirements, and preparing customer-facing proposals and technical highlights.
    • \n
  • Help design reference platforms for specific vertical segments.
    • \n
  • Build BOMs with L9 partners such as Supermicro and Dell
    • \n
  • Draft statements of work and quotes for engineering services such as mechanical design, thermal testing, acoustic testing, and custom scripting.
    • \n
  • Presenting and solution-selling hardware recommendations and services to key decision makers.
    • \n
  • Collaborate with our Project Management and Manufacturing Engineering teams to on-board hardware configurations into production. 
    • \n
  • Building ongoing relationships with key technical contacts within assigned accounts.
    • \n
  • Building and developing relationships with key industry technology vendor partners.
    • \n
  • Take on daily assignments from Specialty Sales Engineers.
    • \n
  • Back up the Specialty Sales Engineers team when they are traveling or on PTO.
    • \n
  • Manage and maintain product requirements and documentation when requested.
    • \n"},{"text":"Qualifications: ","content":"\n
  • Solid knowledge of computer systems, servers, and hardware design.
    • \n
  • Working knowledge of computer architectures, hardware components, storage, networking, and various hardware industry standards, as well as L9 partners such as Supermicro and Dell
    • \n
  • Well versed in technical terms such as RAID, NVMe, IPMI, GPU, TPM, and other terminology in common parlance.
    • \n
  • A high-level understanding of server rack enclosures, PDU input and output power, KVMs, and rack cooling. 
    • \n
  • Comfortable and skilled at building rapport with and maintaining solid customer relationships.
    • \n
  • A strong curiosity for new ideas and a passion for learning new things.
    • \n
  • Excellent communications skills including written, verbal and face-to-face.
    • \n
  • A basic understanding of regulatory certifications and safety testing for electronic equipment.
    • \n
  • Understanding system verification testing services for acoustic, thermal, power consumption, performance, and packaging.
    • \n
  • Understanding design services for bezels and custom parts, cables, scripting, and BIOS customizations. 
    • \n
  • Understanding deployment services like custom image creation, driver compilation, production fixtures, and custom hardware tests. 
    • \n
  • Proven experience understanding, gathering, and documenting customer requirements.
    • \n
  • Bachelor's degree and/or 7+ years of related experience
    • \n"}],"text":"Presales Solutions Architect - Foundry","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    In this role, you are responsible for day-to-day interactions with assigned new and existing customers who are looking to develop new hardware platform offerings with AHEAD. You are directly responsible for working with the Specialist Solutions Engineering team to determine customers’ hardware and service requirements and then architecting and presenting specific hardware systems and services that meet each customer’s needs. You will focus on system design and performance, product lifecycle management, system regulatory compliance, system verification services, system deployment services, and other technical aspects of customers’ programs as requested.  You are also directly responsible for tasks assigned by the Manager, Specialist Solutions Engineering, and the Specialist Solutions Engineering team.
    ","descriptionBodyPlain":"In this role, you are responsible for day-to-day interactions with assigned new and existing customers who are looking to develop new hardware platform offerings with AHEAD. You are directly responsible for working with the Specialist Solutions Engineering team to determine customers’ hardware and service requirements and then architecting and presenting specific hardware systems and services that meet each customer’s needs. You will focus on system design and performance, product lifecycle management, system regulatory compliance, system verification services, system deployment services, and other technical aspects of customers’ programs as requested.  You are also directly responsible for tasks assigned by the Manager, Specialist Solutions Engineering, and the Specialist Solutions Engineering team.\n","hostedUrl":"https://jobs.lever.co/thinkahead/23905ca8-e502-49a1-a503-7da151899024","applyUrl":"https://jobs.lever.co/thinkahead/23905ca8-e502-49a1-a503-7da151899024/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Client Services / Solutions )","location":"Gurugram, Haryana","team":"DC Specialist","allLocations":["Gurugram, Haryana"]},"createdAt":1767945759367,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe AHEAD Modern Datacenter Specialty Solutions Engineer (SSE) in India will be focused on Datacenter technologies, with a core specialization in enterprise storage (block & file), compute platforms, virtualization, and a broad understanding of data protection. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex, large‑scale solutions. The SSE is also viewed as an organizational thought leader for their specialty domain.\nYou will work in partnership with sales representatives, practice leaders, and other SSE team members to build a market strategy and assist with account planning for existing and prospective clients—primarily serving U.S.-based enterprise customers. As part of this strategy, you will help sales teams identify appropriate technologies and vendor partnerships for client needs across regions. You will assist in driving these strategies throughout active sales campaigns.\nIn partnership with other senior and principal SSEs in your practice, you will support the creation of architectural diagrams, bills of materials, proposal content, and technical documentation associated with active pursuits. You will achieve and maintain training and certifications required to position and sell the solutions we recommend.\nTime management and prioritization are essential to success in this role. You will help define strategy, analyze and compare alternative approaches, and build key customer and partner relationships. Sizing, assessing, and configuring compute and storage solutions—often using tools such as RVtools and LiveOptics—will be integral to your responsibilities. Positioning and leveraging subject matter experts and other AHEAD consultants is critical to scaling effectiveness across accounts.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The AHEAD Modern Datacenter Specialty Solutions Engineer (SSE) in India will be focused on Datacenter technologies, with a core specialization in enterprise storage (block & file), compute platforms, virtualization, and a broad understanding of data protection. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex, large‑scale solutions. The SSE is also viewed as an organizational thought leader for their specialty domain.
    \n
    You will work in partnership with sales representatives, practice leaders, and other SSE team members to build a market strategy and assist with account planning for existing and prospective clients—primarily serving U.S.-based enterprise customers. As part of this strategy, you will help sales teams identify appropriate technologies and vendor partnerships for client needs across regions. You will assist in driving these strategies throughout active sales campaigns.
    \n
    In partnership with other senior and principal SSEs in your practice, you will support the creation of architectural diagrams, bills of materials, proposal content, and technical documentation associated with active pursuits. You will achieve and maintain training and certifications required to position and sell the solutions we recommend.
    \n
    Time management and prioritization are essential to success in this role. You will help define strategy, analyze and compare alternative approaches, and build key customer and partner relationships. Sizing, assessing, and configuring compute and storage solutions—often using tools such as RVtools and LiveOptics—will be integral to your responsibilities. Positioning and leveraging subject matter experts and other AHEAD consultants is critical to scaling effectiveness across accounts.
    ","id":"e697c00c-fb18-421b-b0c0-117a21dda5c4","lists":[{"text":"Responsibilities: ","content":"\n
  • Active participation in the AHEAD Modern Datacenter SSE team, advisory teams, and delivery teams.
    • \n
  • Collaborate with AHEAD partner management and with key strategic vendors—such as Pure Storage, NetApp, and Cisco—to maintain strong technical and sales relationships.
    • \n
  • Serve as a thought leader within the Solutions Engineering organization, responsible for designing, architecting, and consulting for AHEAD clients.
    • \n
  • Build skills, relationships, and industry credibility across segments to drive product, services, and consulting sales.
    • \n
  • Support sales teams by providing technical guidance, solution recommendations, and proposals aligned with customer business and technical requirements—especially for U.S.-based customers.
    • \n
  • Develop strong relationships with Modern Datacenter SSE peers, leaders, and vendor partners to support sales objectives.
    • \n
  • Strategize and execute technical sales calls effectively.
    • \n
  • Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) accurately and on time.
    • \n
  • Qualify sales opportunities based on customer technical requirements, decision-making processes, and funding.
    • \n
  • Present and communicate the design and business value of AHEAD solutions to customers, prospects, and internal stakeholders.
    • \n
  • Mentor entry-level team members as appropriate.
    • \n
  • Demonstrate deep product/technology/industry expertise.
    • \n
  • Maintain knowledge of job-associated applications and tools.
    • \n"},{"text":"Qualifications: ","content":"\n
  • Deep expertise in enterprise storage (block & file), compute, and virtualization/VMware Cloud Foundation (VCF).
    • \n
  • Strong specialization in Pure Storage, NetApp, and Cisco UCS compute platforms.
    • \n
  • Data Protection awareness with platforms such as Dell, Rubrik, Commvault, etc.
    • \n
  • Experience using RVtools, LiveOptics, and similar tools for assessments, sizing, and solution design.
    • \n
  • VMware and virtualization technology expertise.
    • \n
  • Vendor experience with NetApp, Pure Storage, Cisco, and similar datacenter ecosystem vendors.
    • \n\n
     
    \n
    Other Skills:
    \n\n
  • Innovation Mindset: Ability to identify and leverage emerging datacenter technologies to design modernized solutions.
    • \n
  • Problem Solving: Strong analytical skills for diagnosing complex storage, compute, and virtualization challenges.
    • \n
  • Consultative Approach: Ability to engage clients as a trusted advisor with clear, strategic guidance.
    • \n
  • Collaboration Skills: Proven ability to work cross‑functionally across sales, engineering, and vendor teams.
    • \n
  • Continuous Learning: Commitment to maintaining industry knowledge, vendor certifications, and best practices.
    • \n"},{"text":"Education and Experience:","content":"\n
  • Bachelor’s degree in Computer Science, Engineering, or equivalent.
    • \n
  • Professional communication, presentation, analytical, and problem‑solving skills.
    • \n
  • Experience as a technical lead in pre-sales or sales campaigns, ideally serving U.S.-based enterprise customers.
    • \n
  • Ability to work under critical conditions and influence outcomes.
    • \n
  • Strong interpersonal and presentation skills.
    • \n
  • Self-motivated, independent, and proactive with a strong work ethic.
    • \n
  • Ability to work effectively in team and partner environments.
    • \n
  • Customer‑focused and results‑driven mindset.
    • \n
  •  
    • \n
  • Relevant Certifications (Preferred):
    • \n
  • Pure Storage Certified Architect / Pure Practitioner
    • \n
  • NetApp NCDA, NCIE
    • \n
  • Cisco UCS certifications (CCNA/CCNP Data Center or equivalent)
    • \n
  • VMware VCP/VCAP (optional but beneficial)
    • \n"}],"text":"Presales Solutions Architect - Modern Data Center","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The AHEAD Modern Datacenter Specialty Solutions Engineer (SSE) in India will be focused on Datacenter technologies, with a core specialization in enterprise storage (block & file), compute platforms, virtualization, and a broad understanding of data protection. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex, large‑scale solutions. The SSE is also viewed as an organizational thought leader for their specialty domain.
    \n
    You will work in partnership with sales representatives, practice leaders, and other SSE team members to build a market strategy and assist with account planning for existing and prospective clients—primarily serving U.S.-based enterprise customers. As part of this strategy, you will help sales teams identify appropriate technologies and vendor partnerships for client needs across regions. You will assist in driving these strategies throughout active sales campaigns.
    \n
    In partnership with other senior and principal SSEs in your practice, you will support the creation of architectural diagrams, bills of materials, proposal content, and technical documentation associated with active pursuits. You will achieve and maintain training and certifications required to position and sell the solutions we recommend.
    \n
    Time management and prioritization are essential to success in this role. You will help define strategy, analyze and compare alternative approaches, and build key customer and partner relationships. Sizing, assessing, and configuring compute and storage solutions—often using tools such as RVtools and LiveOptics—will be integral to your responsibilities. Positioning and leveraging subject matter experts and other AHEAD consultants is critical to scaling effectiveness across accounts.
    ","descriptionBodyPlain":"The AHEAD Modern Datacenter Specialty Solutions Engineer (SSE) in India will be focused on Datacenter technologies, with a core specialization in enterprise storage (block & file), compute platforms, virtualization, and a broad understanding of data protection. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex, large‑scale solutions. The SSE is also viewed as an organizational thought leader for their specialty domain.\nYou will work in partnership with sales representatives, practice leaders, and other SSE team members to build a market strategy and assist with account planning for existing and prospective clients—primarily serving U.S.-based enterprise customers. As part of this strategy, you will help sales teams identify appropriate technologies and vendor partnerships for client needs across regions. You will assist in driving these strategies throughout active sales campaigns.\nIn partnership with other senior and principal SSEs in your practice, you will support the creation of architectural diagrams, bills of materials, proposal content, and technical documentation associated with active pursuits. You will achieve and maintain training and certifications required to position and sell the solutions we recommend.\nTime management and prioritization are essential to success in this role. You will help define strategy, analyze and compare alternative approaches, and build key customer and partner relationships. Sizing, assessing, and configuring compute and storage solutions—often using tools such as RVtools and LiveOptics—will be integral to your responsibilities. Positioning and leveraging subject matter experts and other AHEAD consultants is critical to scaling effectiveness across accounts.\n","hostedUrl":"https://jobs.lever.co/thinkahead/e697c00c-fb18-421b-b0c0-117a21dda5c4","applyUrl":"https://jobs.lever.co/thinkahead/e697c00c-fb18-421b-b0c0-117a21dda5c4/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Client Services / Solutions )","location":"India","team":"ESM Specialist","allLocations":["India"]},"createdAt":1768385948945,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nIf you thrive in an entrepreneurial environment and desire to become a thought leader and team member of an established, forward thinking and growing organization, AHEAD will take your career to the next level.  Members of our Specialty Solutions Engineering team have the opportunity to enhance their skill set, by leveraging not only technologies you are fully versed in but are invited to learn all technologies in our portfolio.  This allows our team to develop the proper solutions to meet our customer’s desired business outcomes, while building your brand and career. \nOur customers may be new to Monitoring & Observability practices or have deep rooted processes and technologies that require enhancements or maturity, to support their journey towards digital transformation. The ideal candidate is an independent, self-driven thought leader, who enjoys interfacing with customers and team members and desires to drive innovative business solutions by applying their technical and business skills. \nThis role partners with sales, delivery and solution engineering peers to achieve customer success, through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. The role also will require demonstration and prototyping of platform capabilities and in select cases identify the specific requirements needed to develop innovative application prototypes. The Monitoring & Observability Pre-Sales Solutions Engineer will also provide solutions and enablement to the technical salesforce and provide prospective customers with product and solution advice during pre-sales discussions. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    If you thrive in an entrepreneurial environment and desire to become a thought leader and team member of an established, forward thinking and growing organization, AHEAD will take your career to the next level.  Members of our Specialty Solutions Engineering team have the opportunity to enhance their skill set, by leveraging not only technologies you are fully versed in but are invited to learn all technologies in our portfolio.  This allows our team to develop the proper solutions to meet our customer’s desired business outcomes, while building your brand and career. 
    \n
    Our customers may be new to Monitoring & Observability practices or have deep rooted processes and technologies that require enhancements or maturity, to support their journey towards digital transformation. The ideal candidate is an independent, self-driven thought leader, who enjoys interfacing with customers and team members and desires to drive innovative business solutions by applying their technical and business skills. 
    \n
    This role partners with sales, delivery and solution engineering peers to achieve customer success, through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. The role also will require demonstration and prototyping of platform capabilities and in select cases identify the specific requirements needed to develop innovative application prototypes. The Monitoring & Observability Pre-Sales Solutions Engineer will also provide solutions and enablement to the technical salesforce and provide prospective customers with product and solution advice during pre-sales discussions. 
    ","id":"9442ef8f-363d-48da-80a5-6e36e5633713","lists":[{"text":"Responsibilities: ","content":"\n
  • Partnering with our sales team in client meetings 
    • \n
  • Drive innovative business solutions and digital transformation with our customers 
    • \n
  • Consult with customers and prospects to understand their needs and pain-points and drive solutions based on the AHEAD portfolio of products and services 
    • \n
  • Architect solutions both independently and collaboratively  
    • \n
  • Demonstrate live to customers and prospects the features and functionality of recommended solutions  
    • \n
  • Conduct business process and/or technical workshops that may include enablement sessions. 
    • \n
  • Interact with the AHEAD community as a thought leader on solutioning products 
    • \n
  • Providing technical expertise on streaming big data architectures, log indexing and analytics, SIEM, APM/Observability 
    • \n
  • Interface with customers, sales, and delivery teams to translate business challenges into requirements and deliverables. 
    • \n
  • Thrive in a fast-paced growing company 
    • \n
  • Develop documentation, pricing, and statements of work for customers 
    • \n
  • Learn other portfolio technologies, from a high level, that may enhance the customer’s experience 
    • \n
  • Obtain and maintain certifications for the different product lines available, as related to this position  
    • \n
  • Evaluate product placement as it compares to other products in this vertical 
    • \n
  • Develop and maintain an up-to-date demo lab with defined integrations 
    • \n
  • Create enabling content and opinionated guidance on solutions for both clients and internal stakeholders, including sales and marketing staff. 
    • \n"},{"text":"Qualifications: ","content":"\n
  • 2+ years technical experience with full stack Observability platforms such as AppDynamics, Dynatrace, Datadog, Splunk, New Relic, Sumo Logic, Grafana Labs, Elastic and similar 
    • \n
  • 3+ Infrastructure specific change management, configuration and monitoring solutions, such as Logic Monitor, SolarWinds, Nagios, etc 
    • \n
  • 2+ years technical experience with log management solutions as a stand along capability/product or part of a suite of tools, such as Splunk Enterprise, Splunk Cloud, Sumo Logic, ElasticSearch/Logstash/Kibana, Dynatrace, Datadog, Loki/Grafana, etc.  
    • \n
  • 5+ years acting as a consultant for clients, advising on technical solutions and participating in pre-sales and solution development. 
    • \n
  • Enterprise experience with Cloud Infrastructure, networking and system administration, automation and advanced configuration management, including tools such as Terraform, Ansible, and vendor specific control planes 
    • \n
  • 2+ years of technical experience with telemetry collection agents/techniques, and telemetry pipeline tools like Cribl, Dynatrace OpenPipeline, Datadog Vector, Grepr, etc. 
    • \n
  • Experience in architecture leadership that brings together and integrates solutions across multiple vendors 
    • \n
  • Ability to evaluate new technologies and provide internal training 
    • \n
  • Ability to understand customer needs, define requirements, and design solutions 
    • \n
  • Ability to develop and present architectural recommendations and implementation/ assessment services 
    • \n
  • Excellent written and verbal communication skills 
    • \n
  • Excellent presentation skills 
    • \n
  • Extensive experience with Visio and PowerPoint 
    • \n
  • Strong technical aptitude 
    • \n
  • Provide technical leadership assuring quality, maximizing team output 
    • \n
  • Self-motivated 
    • \n
  • Experience with event management systems like ServiceNow Event Management, Big Panda, PagerDuty AIOps is a plus 
    • \n
  • Experience with Incident, Problem and Change Management, Asset/Portfolio Management, CMDB tools and processes is a plus 
    • \n\n
     
    "}],"text":"Presales Solutions Architect - Observability","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    If you thrive in an entrepreneurial environment and desire to become a thought leader and team member of an established, forward thinking and growing organization, AHEAD will take your career to the next level.  Members of our Specialty Solutions Engineering team have the opportunity to enhance their skill set, by leveraging not only technologies you are fully versed in but are invited to learn all technologies in our portfolio.  This allows our team to develop the proper solutions to meet our customer’s desired business outcomes, while building your brand and career. 
    \n
    Our customers may be new to Monitoring & Observability practices or have deep rooted processes and technologies that require enhancements or maturity, to support their journey towards digital transformation. The ideal candidate is an independent, self-driven thought leader, who enjoys interfacing with customers and team members and desires to drive innovative business solutions by applying their technical and business skills. 
    \n
    This role partners with sales, delivery and solution engineering peers to achieve customer success, through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. The role also will require demonstration and prototyping of platform capabilities and in select cases identify the specific requirements needed to develop innovative application prototypes. The Monitoring & Observability Pre-Sales Solutions Engineer will also provide solutions and enablement to the technical salesforce and provide prospective customers with product and solution advice during pre-sales discussions. 
    ","descriptionBodyPlain":"If you thrive in an entrepreneurial environment and desire to become a thought leader and team member of an established, forward thinking and growing organization, AHEAD will take your career to the next level.  Members of our Specialty Solutions Engineering team have the opportunity to enhance their skill set, by leveraging not only technologies you are fully versed in but are invited to learn all technologies in our portfolio.  This allows our team to develop the proper solutions to meet our customer’s desired business outcomes, while building your brand and career. \nOur customers may be new to Monitoring & Observability practices or have deep rooted processes and technologies that require enhancements or maturity, to support their journey towards digital transformation. The ideal candidate is an independent, self-driven thought leader, who enjoys interfacing with customers and team members and desires to drive innovative business solutions by applying their technical and business skills. \nThis role partners with sales, delivery and solution engineering peers to achieve customer success, through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. The role also will require demonstration and prototyping of platform capabilities and in select cases identify the specific requirements needed to develop innovative application prototypes. The Monitoring & Observability Pre-Sales Solutions Engineer will also provide solutions and enablement to the technical salesforce and provide prospective customers with product and solution advice during pre-sales discussions. \n","hostedUrl":"https://jobs.lever.co/thinkahead/9442ef8f-363d-48da-80a5-6e36e5633713","applyUrl":"https://jobs.lever.co/thinkahead/9442ef8f-363d-48da-80a5-6e36e5633713/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Client Services / Solutions )","location":"India","team":"ESM Specialist","allLocations":["India"]},"createdAt":1769674246094,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nBecome a thought leader and team member of an established and growing Elite ServiceNow partner. Being part of an elite team, you will take your career to the next level.  Members of our Intelligent Operations team have the opportunity to work within our ServiceNow practice and enhance their skill set, by learning and leveraging not only ServiceNow but the other technology partners in our portfolio.  This allows our team to develop the proper solutions to meet our customer’s desired business outcomes.\n \nOur customers may be new to the ServiceNow platform, replacing an existing solution, have extended ServiceNow solutions or created high-value business processes using the ServiceNow platform, to support their journey towards digital transformation. The ideal candidate is an independent, self-driven thought leader, who enjoys interfacing with customers and desires to drive innovative business solutions by applying their technical and business skills.\nThis role partners with sales, delivery, solution engineering peers, to achieve customer success, through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. The role also may require demonstration and prototyping of platform capabilities and in select cases identify the specific requirements needed to develop innovative application prototypes. The Senior ServiceNow Pre-Sales Solutions Engineer will also provide solutions and enablement to the technical salesforce and provide prospective customers with product and solution advice during pre-sales discussions.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    Become a thought leader and team member of an established and growing Elite ServiceNow partner. Being part of an elite team, you will take your career to the next level.  Members of our Intelligent Operations team have the opportunity to work within our ServiceNow practice and enhance their skill set, by learning and leveraging not only ServiceNow but the other technology partners in our portfolio.  This allows our team to develop the proper solutions to meet our customer’s desired business outcomes.
    \n
     
    \n
    Our customers may be new to the ServiceNow platform, replacing an existing solution, have extended ServiceNow solutions or created high-value business processes using the ServiceNow platform, to support their journey towards digital transformation. The ideal candidate is an independent, self-driven thought leader, who enjoys interfacing with customers and desires to drive innovative business solutions by applying their technical and business skills.
    \n
    This role partners with sales, delivery, solution engineering peers, to achieve customer success, through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. The role also may require demonstration and prototyping of platform capabilities and in select cases identify the specific requirements needed to develop innovative application prototypes. The Senior ServiceNow Pre-Sales Solutions Engineer will also provide solutions and enablement to the technical salesforce and provide prospective customers with product and solution advice during pre-sales discussions.
    ","id":"9a91ea22-7c1b-43b5-a9a8-fd1fb3b0675a","lists":[{"text":"Responsibilities: ","content":"\n
  • Drive innovative business solutions and digital transformation with our customers
    • \n
  • Consult with customers and prospects to understand their needs and pain-points and evangelize the business value of the ServiceNow platform.
    • \n
  • Architect solutions on the ServiceNow platform both independently and collaboratively
    • \n
  • Demonstrate live to customers and prospects the ServiceNow platform highlighting it’s features and functionality 
    • \n
  • Conduct business process and/or technical workshops that may include enablement sessions.
    • \n
  • Interact with the ServiceNow community as a thought leader on solutioning on the ServiceNow platform
    • \n
  • Interface with customers, sales, and delivery teams to translate business challenges into requirements and deliverables.
    • \n
  • Thrive in a fast paced growing company
    • \n
  • Develop documentation, pricing and statements of work for customers
    • \n
  • Learn other technologies from a high level that may integrate with ServiceNow to produce a holistic outcome
    • \n
  • Obtain and maintain pre-sales ServiceNow certifications for the different product lines available
    • \n"},{"text":"Qualifications: ","content":"\n
  • 7+ years experience as a solution/sales engineer or a consultant for a software company
    • \n
  • College degree (or equivalent experience) in the fields of Software Engineering, Computer Sciences, or related discipline
    • \n
  • Strong functional knowledge of the ServiceNow platform across multiple modules
    • \n
  • ITIL Foundations v3 or higher certification and/or working knowledge of ITIL concepts.
    • \n
  • Working knowledge of Agile/Scrum methodology.
    • \n
  • Passion for problem-solving to solution selling
    • \n
  • Knowledge of web development or mobile app development, business modeling, database concepts and project management – preferably using Agile Development Methodologies
    • \n
  • Exceptional oral, written and presentation skills, with ability to organize and present technical material in an easily understood manner
    • \n
  • Deep insight on technical architectures, IT products and product positioning
    • \n
  • ServiceNow certifications and accreditations are strongly desired
    • \n
  • Experience on other SaaS platforms such as: Tanium, Atlassian, Big Panda, Splunk, Data Dog, Logic Monitor etc. a plus
    • \n
  • Understanding of JavaScript, HTML and libraries/frameworks such AngularJS, jQuery, Prototype and bootstrap fundamentals a plus
    • \n
  • Experience with monitoring solutions, end point collection, IoT, machine learning and other emerging technologies a plus
    • \n
  • Understanding of web services (e.g. SOAP, REST, WSDL, XML) a plus
    • \n"}],"text":"Presales Solutions Architect - ServiceNow","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    Become a thought leader and team member of an established and growing Elite ServiceNow partner. Being part of an elite team, you will take your career to the next level.  Members of our Intelligent Operations team have the opportunity to work within our ServiceNow practice and enhance their skill set, by learning and leveraging not only ServiceNow but the other technology partners in our portfolio.  This allows our team to develop the proper solutions to meet our customer’s desired business outcomes.
    \n
     
    \n
    Our customers may be new to the ServiceNow platform, replacing an existing solution, have extended ServiceNow solutions or created high-value business processes using the ServiceNow platform, to support their journey towards digital transformation. The ideal candidate is an independent, self-driven thought leader, who enjoys interfacing with customers and desires to drive innovative business solutions by applying their technical and business skills.
    \n
    This role partners with sales, delivery, solution engineering peers, to achieve customer success, through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. The role also may require demonstration and prototyping of platform capabilities and in select cases identify the specific requirements needed to develop innovative application prototypes. The Senior ServiceNow Pre-Sales Solutions Engineer will also provide solutions and enablement to the technical salesforce and provide prospective customers with product and solution advice during pre-sales discussions.
    ","descriptionBodyPlain":"Become a thought leader and team member of an established and growing Elite ServiceNow partner. Being part of an elite team, you will take your career to the next level.  Members of our Intelligent Operations team have the opportunity to work within our ServiceNow practice and enhance their skill set, by learning and leveraging not only ServiceNow but the other technology partners in our portfolio.  This allows our team to develop the proper solutions to meet our customer’s desired business outcomes.\n \nOur customers may be new to the ServiceNow platform, replacing an existing solution, have extended ServiceNow solutions or created high-value business processes using the ServiceNow platform, to support their journey towards digital transformation. The ideal candidate is an independent, self-driven thought leader, who enjoys interfacing with customers and desires to drive innovative business solutions by applying their technical and business skills.\nThis role partners with sales, delivery, solution engineering peers, to achieve customer success, through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. The role also may require demonstration and prototyping of platform capabilities and in select cases identify the specific requirements needed to develop innovative application prototypes. The Senior ServiceNow Pre-Sales Solutions Engineer will also provide solutions and enablement to the technical salesforce and provide prospective customers with product and solution advice during pre-sales discussions.\n","hostedUrl":"https://jobs.lever.co/thinkahead/9a91ea22-7c1b-43b5-a9a8-fd1fb3b0675a","applyUrl":"https://jobs.lever.co/thinkahead/9a91ea22-7c1b-43b5-a9a8-fd1fb3b0675a/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"United States","team":"ESM Advisory","allLocations":["United States"]},"createdAt":1777042409625,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking a talented and experienced professional to join our team as a Principal in AHEAD's Intelligent Operations Advisory practice. As a Principal at AHEAD, you will play a crucial role in providing strategic guidance, driving business growth, and delivering exceptional client service, pairing Observability + Workflow Automation platforms to optimize the way customers operate. The ideal candidate will have a deep understanding of the markets, strong leadership skills, and a proven track record in delivering innovative solutions to complex business challenges. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    We are seeking a talented and experienced professional to join our team as a Principal in AHEAD's Intelligent Operations Advisory practice. As a Principal at AHEAD, you will play a crucial role in providing strategic guidance, driving business growth, and delivering exceptional client service, pairing Observability + Workflow Automation platforms to optimize the way customers operate. The ideal candidate will have a deep understanding of the markets, strong leadership skills, and a proven track record in delivering innovative solutions to complex business challenges. 
    ","id":"d55096f2-317d-4c90-9ff0-1f0dd27bfd7f","lists":[{"text":"Responsibilities ","content":"\n
  • Provide strategic leadership and guidance to clients, helping them navigate and thrive in a rapidly changing business environment.
    • \n
  • Build and maintain strong relationships with key clients, acting as a trusted advisor, and delivering exceptional client service.
    • \n
  • Assess current landscape of observability platforms and solutions, including potential capabilities, existing consumption, gaps in coverage, licensing models, and operating models.
    • \n
  • Provide recommendations to customers around tools for rationalization, reducing overall complexity while managing spend and enhancing capabilities and coverage.
    • \n
  • Guide customers through the establishment of a NOC/SOC/Digital Operations Center, integrating observability platforms with IT Service Management, IT Operations Management, and Workflow Automation platforms.
    • \n
  • Lead and manage large-scale consulting engagements, ensuring the successful delivery of high-quality outcomes leveraging observability platforms + workflow automation platforms to deliver optimal solutions within scope, budget, and timeline.
    • \n
  • Collaborate with cross-functional teams and subject matter experts like Field CTOs, Business Process Consultants, Principal Technical Consultants, and others to develop innovative strategies and solutions for clients.
    • \n
  • Conduct in-depth analysis and evaluation of client operations, financials, and market trends to identify opportunities for growth and improvement.
    • \n
  • Develop and present high-impact recommendations, presentations, and reports to clients and senior leadership.
    • \n
  • Lead organizational change management efforts in large transformational programs.
    • \n
  • Drive business development efforts, including identifying new opportunities, cultivating relationships, and participating in proposal development.
    • \n
  • Mentor and develop junior team members, providing guidance and support to enhance their skills and professional growth.
    • \n
  • Stay up to date with industry trends, emerging technologies, and regulatory changes to provide thought leadership and innovative solutions to clients.
    • \n
  • Contribute to the development of thought leadership content, including white papers, articles, and industry insights.
    • \n"},{"text":"Qualifications ","content":"\n
  • Bachelor's or Master's degree in a relevant field, such as business, engineering, finance, or management.
    • \n
  • A minimum of 15 years of experience in management consulting, technology consulting, industry, or a related field, with a focus on delivering strategic and transformative solutions to clients.
    • \n
  • Strong industry knowledge and expertise in specific sectors, such as healthcare, financial services, technology, or manufacturing.
    • \n
  • Strong understanding of the ServiceNow ecosystem, its adjacent technologies, and how it applies to strategic goals and objectives of customers.
    • \n
  • Strong understanding of the observability ecosystem and markets, including capabilities, licensing, and best practices for Dynatrace, DataDog, LogicMonitor, Splunk, Qualys, or others.
    • \n
  • Strong understanding of automation capabilities, such as Harness, Terraform, Ansible, or others.
    • \n
  • Proven leadership abilities, with the capacity to lead and motivate teams towards achieving project goals.
    • \n
  • Exceptional communication and presentation skills, with the ability to convey complex concepts and ideas clearly and persuasively.
    • \n
  • Strong analytical and problem-solving skills, with the ability to think critically and develop innovative strategies.
    • \n
  • Demonstrated business development skills, with a successful track record in identifying and pursuing new opportunities.
    • \n
  • Strong client relationship management skills, with the ability to build trust, understand client needs, and deliver value-added solutions.
    • \n
  • Willingness to travel to client sites as required.
    • \n"}],"salaryRange":{"min":235000,"max":265000,"currency":"USD","interval":"per-year-salary"},"text":"Principal Consultant - Intelligent Operations","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    We are seeking a talented and experienced professional to join our team as a Principal in AHEAD's Intelligent Operations Advisory practice. As a Principal at AHEAD, you will play a crucial role in providing strategic guidance, driving business growth, and delivering exceptional client service, pairing Observability + Workflow Automation platforms to optimize the way customers operate. The ideal candidate will have a deep understanding of the markets, strong leadership skills, and a proven track record in delivering innovative solutions to complex business challenges. 
    ","descriptionBodyPlain":"We are seeking a talented and experienced professional to join our team as a Principal in AHEAD's Intelligent Operations Advisory practice. As a Principal at AHEAD, you will play a crucial role in providing strategic guidance, driving business growth, and delivering exceptional client service, pairing Observability + Workflow Automation platforms to optimize the way customers operate. The ideal candidate will have a deep understanding of the markets, strong leadership skills, and a proven track record in delivering innovative solutions to complex business challenges. \n","hostedUrl":"https://jobs.lever.co/thinkahead/d55096f2-317d-4c90-9ff0-1f0dd27bfd7f","applyUrl":"https://jobs.lever.co/thinkahead/d55096f2-317d-4c90-9ff0-1f0dd27bfd7f/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Digital Solutions Group )","location":"United States","team":"Platform Engineering","allLocations":["United States"]},"createdAt":1777388760189,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    Serving as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Healthcare Modernization, in addition to serving as a leader of other teammates. The Principal Technical Consultant works as part of the consulting team to lead the development, design, implementation, and engagement leader of client solutions. Principal Technical Consultants manage, mentor and delegate to engineers on a project basis, manage and maintain career advancement plans for the team, and within the broader organization as it relates to internal initiatives and indirect project support. This role requires a strategic mindset, strong leadership abilities, and deep technical proficiency across the healthcare industry, specifically EMR systems.

    \n
    ","id":"16623015-6fda-4aee-8f02-4a2f70eed44d","lists":[{"text":"Responsibilities","content":"
    \n
    "},{"text":"Qualifications","content":"
    \n
    "}],"salaryRange":{"min":240000,"max":290000,"currency":"USD","interval":"per-year-salary"},"text":"Principal Technical Consultant - EMR Architect","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    Serving as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Healthcare Modernization, in addition to serving as a leader of other teammates. The Principal Technical Consultant works as part of the consulting team to lead the development, design, implementation, and engagement leader of client solutions. Principal Technical Consultants manage, mentor and delegate to engineers on a project basis, manage and maintain career advancement plans for the team, and within the broader organization as it relates to internal initiatives and indirect project support. This role requires a strategic mindset, strong leadership abilities, and deep technical proficiency across the healthcare industry, specifically EMR systems.

    \n
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/16623015-6fda-4aee-8f02-4a2f70eed44d","applyUrl":"https://jobs.lever.co/thinkahead/16623015-6fda-4aee-8f02-4a2f70eed44d/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Modern Data Center )","location":"United States","team":"DC Delivery","allLocations":["United States"]},"createdAt":1774456991292,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAs a Principal Technical Consultant – VMware Cloud Foundation (VCF), you will leverage your expertise in VMware Cloud Foundation to architect, design, deploy, and optimize enterprise-scale hybrid cloud and data center solutions. You will lead clients through the development of complex and global VCF-based architectures that enhance operations, automation, security, and scalability. You will serve as a subject matter expert, guiding client and project teams, mentoring junior staff, and ensuring high-quality solution delivery. This role requires a deep technical understanding of VMware’s VCF Platform, integration with third-party solutions, and best practices for deployment and operations. A minimum of 10% travel is expected. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    As a Principal Technical Consultant – VMware Cloud Foundation (VCF), you will leverage your expertise in VMware Cloud Foundation to architect, design, deploy, and optimize enterprise-scale hybrid cloud and data center solutions. You will lead clients through the development of complex and global VCF-based architectures that enhance operations, automation, security, and scalability. You will serve as a subject matter expert, guiding client and project teams, mentoring junior staff, and ensuring high-quality solution delivery. This role requires a deep technical understanding of VMware’s VCF Platform, integration with third-party solutions, and best practices for deployment and operations. A minimum of 10% travel is expected. 
    ","id":"97072e52-72b2-4527-b913-4ae02f35e9d4","lists":[{"text":"Responsibilities ","content":"\n
  • Lead the architecture, design, and deployment of VMware Cloud Foundation (VCF) solutions across all pillars of the VCF platform; vSAN, NSX, Operations, Automation, and VKS. (VCF v9.0+ experience required)
    • \n
  • Oversee architecture, deployment, and configuration of the VCF Fleet, vSphere, vCenter, vSAN, NSX, Operations (Network, Logs), Automation, and VKS within VCF environments. 
    • \n
  • Work with customers to define business and technical requirements for VCF-based private and hybrid cloud solutions.
    • \n
  • Architecture, design, and implement global, multi-site, enterprise architectures, workload mobility, and disaster recovery strategies. 
    • \n
  • Primary Architectural Lead for technical discussions, workshops, and knowledge transfer sessions for clients and internal teams. 
    • \n
  • Integrate VCF with third-party platforms such as storage, networking, and security solutions.
    • \n
  • Develop and deliver technical documentation, design documents, and best practices for VCF deployments.
    • \n
  • Mentor junior technical consultants and provide guidance on troubleshooting and optimization.
    • \n
  • Participate in pre-sales engagements, helping scope and position VCF solutions for clients.
    • \n
  • Ensure adherence to industry standards, security policies, and compliance requirements.
    • \n"},{"text":"Qualifications","content":"\n
  • Minimum of 15 years of technical experience with VMware and supporting technologies. 
    • \n
  • VMware Cloud Foundation 9.0 Architect Certification (Exam 2V0-13.25 required).
    • \n
  • VMware Cloud Foundation 9.0 Administrator Certification (Exam 2V0-17.25) highly desired 
    • \n
  • Specialty VCF VCAP-level certification highly desired, in either NSX, Operations, Automation, or VKS highly desired.
    • \n
  • Extensive architecture, design, and deployment expertise with VMware Cloud Foundation 9.0 (VCF), including VCF Global Fleet, vSphere, NSX, vSAN, and Aria Suite.
    • \n
  • Strong experience with VCF lifecycle management, automation, and workload migration.
    • \n
  • Hands-on experience deploying, upgrading, and managing VCF on various hardware platforms and HCI solutions.  Experience with Elastic VMware Services (EVS) on AWS or Azure VMware Solution (AVS) highly desirable.
    • \n
  • Strong understanding of software-defined networking (SDN), security policies, and enterprise storage.
    • \n
  • Experience integrating VCF with third-party tools such as backup, monitoring, and automation solutions.
    • \n
  • Excellent troubleshooting, analytical, and problem-solving skills.
    • \n
  • Strong written and verbal client-facing communication and presentation abilities.
    • \n
  • Industry certifications such as VCAP, VCDX, or equivalent VMware certifications are highly desirable.
    • \n
  • Willingness to travel at least 10% as needed.
    • \n"},{"text":"Expectations","content":"\n
  • Recognized subject matter expert in VMware Cloud Foundation 9.0 (VCF). 
    • \n
  • Contribute to the development of best practices, automation scripts, and deployment methodologies. 
    • \n
  • Act as a trusted advisor to customers, helping define long-term private cloud strategies. 
    • \n
  • Engage in presales activities, including scope definition, solution positioning, and proposal development. 
    • \n
  • Identify and drive new business opportunities related to VMware Cloud solutions. 
    • \n
  • Participate in industry conferences and contribute thought leadership in VCF and hybrid cloud. 
    • \n
  • Provide guidance on strategic IT transformation initiatives, aligning VCF implementations with business goals. 
    • \n
  • Lead complex workshops and client engagements, articulating the value of VCF and associated technologies. 
    • \n"}],"salaryRange":{"min":180000,"max":210000,"currency":"USD","interval":"per-year-salary"},"text":"Principal Technical Consultant – VMware Cloud Foundation (VCF)","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    As a Principal Technical Consultant – VMware Cloud Foundation (VCF), you will leverage your expertise in VMware Cloud Foundation to architect, design, deploy, and optimize enterprise-scale hybrid cloud and data center solutions. You will lead clients through the development of complex and global VCF-based architectures that enhance operations, automation, security, and scalability. You will serve as a subject matter expert, guiding client and project teams, mentoring junior staff, and ensuring high-quality solution delivery. This role requires a deep technical understanding of VMware’s VCF Platform, integration with third-party solutions, and best practices for deployment and operations. A minimum of 10% travel is expected. 
    ","descriptionBodyPlain":"As a Principal Technical Consultant – VMware Cloud Foundation (VCF), you will leverage your expertise in VMware Cloud Foundation to architect, design, deploy, and optimize enterprise-scale hybrid cloud and data center solutions. You will lead clients through the development of complex and global VCF-based architectures that enhance operations, automation, security, and scalability. You will serve as a subject matter expert, guiding client and project teams, mentoring junior staff, and ensuring high-quality solution delivery. This role requires a deep technical understanding of VMware’s VCF Platform, integration with third-party solutions, and best practices for deployment and operations. A minimum of 10% travel is expected. \n","hostedUrl":"https://jobs.lever.co/thinkahead/97072e52-72b2-4527-b913-4ae02f35e9d4","applyUrl":"https://jobs.lever.co/thinkahead/97072e52-72b2-4527-b913-4ae02f35e9d4/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Digital Solutions Group )","location":"United States","team":"Platform Engineering","allLocations":["United States"]},"createdAt":1728675413063,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nPrincipal Technical Consultant, Platform Engineering \n \nServing as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Modern Apps & Platform Engineering, in addition to serving as a leader of other teammates. The Principal Technical Consultant works as part of the consulting team to lead the development, design, implementation, and engagement leader of client solutions. Principal Technical Consultants manage, mentor and delegate to engineers on a project basis, manage and maintain career advancement plans for the team, and within the broader organization as it relates to internal initiatives and indirect project support. This role requires a strategic mindset, strong leadership abilities, and deep technical proficiency across various domains. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    Principal Technical Consultant, Platform Engineering 
    \n
     
    \n
    Serving as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Modern Apps & Platform Engineering, in addition to serving as a leader of other teammates. The Principal Technical Consultant works as part of the consulting team to lead the development, design, implementation, and engagement leader of client solutions. Principal Technical Consultants manage, mentor and delegate to engineers on a project basis, manage and maintain career advancement plans for the team, and within the broader organization as it relates to internal initiatives and indirect project support. This role requires a strategic mindset, strong leadership abilities, and deep technical proficiency across various domains. 
    ","id":"3691f8b2-bd5b-4f04-b776-95d4040610e3","lists":[{"text":"Responsibilities","content":"\n
  • Ensure projects are delivered on time, at the highest quality standards while exceeding client expectations. 
    • \n
  • Design and implement complex, mission-critical transformational enterprise grade technical solutions for clients.    
    • \n
  • Build and maintain strong client relationships, drive business growth, and identify opportunities for upselling and cross-selling 
    • \n
  • Develop high quality deliverables and presentations for Client engineering teams and senior leaders, this can include both technical documentation and non-technical documentation.  
    • \n
  • Collaborate with clients to understand their technical challenges and develop tailored solutions to address their needs 
    • \n
  • Create and present solution designs, options, ideas, and innovations to clients’ senior leadership teams.  
    • \n
  • Develop and maintainTechnical Roadmaps and Innovation Plans.  
    • \n
  • Develop and implement CI\\CD solutions.  
    • \n
  • Establish project estimates and plans, identify risks and mitigations, oversee development and delivery of technical solutions.  
    • \n
  • Provide mentorship, coaching, and professional development opportunities to team members, empowering them to grow and excel in their roles. 
    • \n
  • Actively lead collaboration within our technical communities 
    • \n"},{"text":"Qualifications","content":"\n
  • Experience and ability to “jump on a whiteboard” in front of a customer to develop a solution to a business / technology goal or challenge. 
    • \n
  • Strong consulting and business acumen 
    • \n
  • 10+ years of IT experience and 5+ years of Cloud, DevOps, Automation, Application Modernization, Digital Transformation experience. 
    • \n
  • Multiple certifications such as AWS Solutions Architect Pro, AWS DevOps Engineer Pro, Microsoft Azure Solutions Architect Expert, Azure DevOps Engineer Expert, Terraform Associate, Etc. 
    • \n
  • Hands-on experience designing and implementing Platform core services around Compute, Storage, Networking, Databases, Containers, Security, Identity, etc. 
    • \n
  •  Experience with organizational adoption of transformational initiatives – Platform Engineering, DevOps, DevSecOps, Cloud Transformation, Application Modernization 
    • \n
  • Hands-on experience with IaC tools such as Terraform, Ansible, ARM, CloudFormation 
    • \n
  • Experience with using and managing deployment services such as Harness, GitHub, Ansible, Jenkins, etc. Knowledge and usage of branching strategies is required. 
    • \n
  • Hands-on experience in programming with Java, Python or any development language. 
    • \n
  • Excellent written & verbal communication and interpersonal skills. 
    • \n
  • Knowledge of modern cloud-native application design principles, DevSecOps, Infrastructure as Code (IaC), CI\\CD Pipelines,  
    • \n
  • Knowledge of enterprise organizations across multiple industries and inner IT functions (e.g. Enterprise Architecture, Operations) 
    • \n"}],"salaryRange":{"min":230000,"max":290000,"currency":"USD","interval":"per-year-salary"},"text":"Principal Technical Consultant, Platform Engineering","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    Principal Technical Consultant, Platform Engineering 
    \n
     
    \n
    Serving as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Modern Apps & Platform Engineering, in addition to serving as a leader of other teammates. The Principal Technical Consultant works as part of the consulting team to lead the development, design, implementation, and engagement leader of client solutions. Principal Technical Consultants manage, mentor and delegate to engineers on a project basis, manage and maintain career advancement plans for the team, and within the broader organization as it relates to internal initiatives and indirect project support. This role requires a strategic mindset, strong leadership abilities, and deep technical proficiency across various domains. 
    ","descriptionBodyPlain":"Principal Technical Consultant, Platform Engineering \n \nServing as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Modern Apps & Platform Engineering, in addition to serving as a leader of other teammates. The Principal Technical Consultant works as part of the consulting team to lead the development, design, implementation, and engagement leader of client solutions. Principal Technical Consultants manage, mentor and delegate to engineers on a project basis, manage and maintain career advancement plans for the team, and within the broader organization as it relates to internal initiatives and indirect project support. This role requires a strategic mindset, strong leadership abilities, and deep technical proficiency across various domains. \n","hostedUrl":"https://jobs.lever.co/thinkahead/3691f8b2-bd5b-4f04-b776-95d4040610e3","applyUrl":"https://jobs.lever.co/thinkahead/3691f8b2-bd5b-4f04-b776-95d4040610e3/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"Gurugram, Haryana","team":"ESM Delivery","allLocations":["Gurugram, Haryana"]},"createdAt":1762242392194,"descriptionPlain":"We are seeking an expert-level ServiceNow Principal Technical Consultant to join our organization. In this role, you will be the principal technical owner for our most complex ServiceNow programs. You will lead the architecture, design, and deployment of innovative solutions, leveraging deep expertise across the ServiceNow platform. This role requires a blend of elite technical skills, strong leadership, and the ability to act as a thought leader and trusted advisor to our senior management and key customers. \n","description":"
    We are seeking an expert-level ServiceNow Principal Technical Consultant to join our organization. In this role, you will be the principal technical owner for our most complex ServiceNow programs. You will lead the architecture, design, and deployment of innovative solutions, leveraging deep expertise across the ServiceNow platform. This role requires a blend of elite technical skills, strong leadership, and the ability to act as a thought leader and trusted advisor to our senior management and key customers. 
    ","id":"70aff909-a76b-4a35-a818-a4cbdc10d5bc","lists":[{"text":"Roles and Responsibilities","content":"\n
  • Lead project teams and mentor developers to design, architect, and deploy complex, scalable solutions on the ServiceNow platform. 
    • \n
  • Own the solution architecture for complex, multi-module programs, coordinating resources across technical teams and organizational practices. 
    • \n
  • Lead the architecture and design of end-to-end solutions, including custom applications, highly scalable Service Portal frameworks, and complex orchestration flows. 
    • \n
  • Lead integration design sessions, defining a robust strategy for connecting ServiceNow with third-party tools using REST/SOAP APIs, IntegrationHub, and MID Servers. 
    • \n
  • Lead client workshops and requirements-gathering sessions as the primary technical and process expert, translating business needs into detailed technical specifications and design documents. 
    • \n
  • Lead the creation of critical written deliverables (architecture diagrams, solution design documents, best-practice guides) and present compelling client demos and working sessions. 
    • \n
  • Serve as the primary technical escalation point for the project team, troubleshooting and resolving the most complex platform issues. 
    • \n
  • Participate actively in the pre-sales cycle as a subject matter expert, assisting with solutioning, estimation, and strategic roadmap planning. 
    • \n
  • Provide concrete thought leadership to internal teams and our customers on platform best practices, governance, and emerging capabilities. 
    • \n
  • Craft innovative and high-impact solutions for complex client challenges, relying on large teams to implement. 
    • \n
  • Drive consensus with senior customer stakeholders in solving complex solution challenges. 
    • \n"},{"text":"","content":"\n
  • 10+ years of ServiceNow experience, with at least 3 years as a subject matter expert in ServiceNow architecture and development. 
    • \n
  • Expert knowledge and proven implementation experience in multiple ServiceNow modules, with mandatory expertise inat least two ServiceNowProducts(ITOM/ITAM/CSM/SecOps/IRM/HRSD). 
    • \n
  • Deep experience within the process areas of the ServiceNow Products. 
    • \n
  • Expert-level development skills on platform features, including but not limited to advanced scripting (JavaScript, Glide API, Script Includes), Flow Designer, Service Portal, and custom application development. 
    • \n
  • Strong, hands-on skills integrating ServiceNow with third-party tools, with deep expertise in IntegrationHub, REST/SOAP APIs, and data governance best practices. 
    • \n
  • Strong presentation and communication skills, with the ability to articulate complex technical trade-offs to senior management and non-technical stakeholders.
    • \n
  • Demonstrated ability to design highly scalable solutions and articulate trade-offs between different architectural approaches. 
    • \n
  • Strong project and situational awareness with a self-starter mentality and meticulous attention to detail. 
    • \n"},{"text":"Required Certifications","content":"\n
  • ServiceNow Certified System Administrator (CSA)
    • \n
  • ServiceNow Certified Implementation Specialist (CIS), any Product line 
    • \n"},{"text":"Preferred Certifications","content":"\n
  • ServiceNow Certified Application Developer (CAD) 
    • \n
  • ServiceNow Certified Technical Architect (CTA) is a significant bonus. 
    • \n"},{"text":"Expectations","content":"\n
  • Act as a lead contributor and thought leader, defining and enforcing platform-wide best practices, governance frameworks, and reusable assets. 
    • \n
  • Be an early adopter of new ServiceNow platform features and certifications, actively mentoring junior team members on new capabilities. 
    • \n
  • Serve as a key resource for the presales team, helping to identify, scope, and position complex, cross-practice solutions for new and existing clients. 
    • \n
  • Lead and mentor development teams, performing code audits and solution quality checks to ensure high-impact, high-quality deliverables. 
    • \n
  • Drive consensus with senior client stakeholders, and lead the scoping, planning, and methodology for critical projects, including platform upgrades and performance tuning. 
    • \n
  • Work on the organization's most impactful and unique technical challenges, contributing to projects that address future concepts, products, and technologies. 
    • \n"}],"text":"Principal Technical Consultant, ServiceNow","country":"IN","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"
    We are seeking an expert-level ServiceNow Principal Technical Consultant to join our organization. In this role, you will be the principal technical owner for our most complex ServiceNow programs. You will lead the architecture, design, and deployment of innovative solutions, leveraging deep expertise across the ServiceNow platform. This role requires a blend of elite technical skills, strong leadership, and the ability to act as a thought leader and trusted advisor to our senior management and key customers. 
    ","descriptionBodyPlain":"We are seeking an expert-level ServiceNow Principal Technical Consultant to join our organization. In this role, you will be the principal technical owner for our most complex ServiceNow programs. You will lead the architecture, design, and deployment of innovative solutions, leveraging deep expertise across the ServiceNow platform. This role requires a blend of elite technical skills, strong leadership, and the ability to act as a thought leader and trusted advisor to our senior management and key customers. \n","hostedUrl":"https://jobs.lever.co/thinkahead/70aff909-a76b-4a35-a818-a4cbdc10d5bc","applyUrl":"https://jobs.lever.co/thinkahead/70aff909-a76b-4a35-a818-a4cbdc10d5bc/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Engineered Solutions )","location":"1200 Technology Way, Libertyville, Illinois","team":"Engineering, Engineered Solutions","allLocations":["1200 Technology Way, Libertyville, Illinois"]},"createdAt":1780410905852,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    As a Product Engineer I – Configuration Services, you will be instrumental in implementing enterprise-level system configurations for data center and edge hardware. You will own the process from hardware arrival through power-on, configuration, validation, and documentation, ensuring accurate and efficient delivery of configured systems to internal teams and customers. Your responsibilities include creating system configuration plans, defining and executing power-on and burn-in procedures, performing firmware and BIOS/UEFI updates, and implementing OS/hypervisor images and automation. You will collaborate closely with Program Management, Account Coordinators, Production Engineering, Manufacturing, System Verification, Sales Engineering, and clients to provide a high-quality project experience.
    ","id":"e7ad3413-bcb6-4c19-9632-89ad7b5e5146","lists":[{"text":"Essential Functions   ","content":"
     \n
    \n
    \n

    Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

    \n
    \n
    \n

      

    \n
    \n
    \n

    General Functions 

    \n
    \n
    \n
      \n
    • \n

      Collaborate on quoting requests with other Product Engineers, Sales Engineers, Project Managers, external client facing teams, and directly with the client as necessary for complete and accurate quotes. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Collaborate on cross training with the Product Engineering Team. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Collaborate with the Sales Engineering team to scope and design Foundry services as necessary. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Collaborate with Manufacturing Engineering, System Verification engineering, to ensure proper documentation and automation in in place for projects.   

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Support Production as needed throughout the course of projects by collaborating with Program Management, Account Coordinators and Production Engineering.   

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Participate in the launch of new solutions, ensuring successful delivery to customers. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Diagnose and resolve hardware, firmware, and software compatibility issues in coordination with customers and vendors. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Conduct research on emerging technologies, including performance evaluations and benchmark testing. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Respond to and resolve advanced customer technical inquiries in a timely manner. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Mentor and provide guidance to other Product Engineers to support team development. 

      \n
      • \n\n
    \n
    \n
    "},{"text":"Configuration Engineering Functions ","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Competencies (knowledge, skills, and abilities)  ","content":"
    \n
    \n
    \n
      \n
    • \n

      Excellent communication and listening skills with the ability to collaborate effectively with customers, technical resources, and team members to deliver successful projects. 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Proven ability to understand, gather, and document customer requirements. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Familiarity with engineering disciplines and revision control, including engineering change management, product lifecycle management (PLM), and end-of-life (EOL) processes. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Familiarity with enterprise-grade compute, storage, networking, PDU and rack hardware power, cooling (air and liquid), build methodologies, cabling, connectivity and build standards. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Knowledge of x86 and ARM computer architectures, server hardware components, and computer standards. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Familiarity with enterprise Gen AI use cases and hardware used for core inference and training.   

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Knowledge of quality control and computer assembly methods. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Familiarity with collaborating effectively with external vendors. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Demonstrated critical thinking, problem-solving, planning, and organizational skills, with the ability to make decisions under pressure.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Adaptability and resilience in dynamic environments. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Familiarity with risk management and new product introduction (NPI). 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Excellent attention to detail and documentation skills. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Network+ and Server+ certifications are a plus. 

      \n
      • \n\n
    \n
    \n
    "},{"text":"Required education and experience   ","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "}],"text":"Product Engineer 1","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    As a Product Engineer I – Configuration Services, you will be instrumental in implementing enterprise-level system configurations for data center and edge hardware. You will own the process from hardware arrival through power-on, configuration, validation, and documentation, ensuring accurate and efficient delivery of configured systems to internal teams and customers. Your responsibilities include creating system configuration plans, defining and executing power-on and burn-in procedures, performing firmware and BIOS/UEFI updates, and implementing OS/hypervisor images and automation. You will collaborate closely with Program Management, Account Coordinators, Production Engineering, Manufacturing, System Verification, Sales Engineering, and clients to provide a high-quality project experience.
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/e7ad3413-bcb6-4c19-9632-89ad7b5e5146","applyUrl":"https://jobs.lever.co/thinkahead/e7ad3413-bcb6-4c19-9632-89ad7b5e5146/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Client Services / Solutions )","location":"India","team":"Mid Market Specialist","allLocations":["India","Gurugram, Haryana"]},"createdAt":1780554013670,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","id":"2b33d120-2312-4002-b74a-1151d898dd2e","lists":[{"text":"About","content":"
    \n
    \n

    The Product Support Specialist (PSS) assists Ahead account managers through formal technical design assistance of Ahead’s solution and service offerings to existing and prospective customers.  The PSS helps with technical aspects of a sales campaign.  As a Product Support Specialist you are a part of the Engineering organization, responsible for quoting/sizing, building configurations, designing and architecting.  Your goal as a PSS should be to help build skills, relationships, and industry credibility across more than one of these segments to drive product and consulting sales. 

    \n
    \n
    \n

    Time management and prioritization are essential attributes of a successful PSS.  Your goal is to evolve into the technical thought leader for each of your clients. 

    \n
    \n
    \n

    Education is critical to your success at Ahead.  You are expected to continually educate not only yourself, but also our clients and your co-workers. 

    \n
    \n
    "},{"text":"Roles and Responsibilties","content":"
    \n
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    \n

     

    \n
    \n
    "},{"text":"Qualifications","content":"
    \n
    \n
    \n
      \n
    • \n

      Bachelors degree in Computer Science, Engineering or equivalent. 

      \n
      • \n\n
    \n
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      \n
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      Professional communication, presentation, analytical, and problem-solving skills. 

      \n
      • \n\n
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      \n
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      Minimum of 2-5 years of hands on experience in a data center setting required. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Extensive knowledge of one or more of the following data center solutions: storage, networking, Compute, virtualization, data center management / automation, and security. 

      \n
      • \n\n
    \n
    \n
      \n
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      Resourceful 

      \n
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      Able to work under critical conditions. 

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      Respectful 

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      Pleasant, courteous, and able to abide and follow guidelines set by our company’s culture 

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      \n
    • \n

      Communication 

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      Strong interpersonal skills with excellent presentation skills 

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      Able to communicate with all levels of resources. 

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      Ability to influence others to achieve results 

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      Leadership 

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      Independent, self motivated, self starter and possess good working attitude. 

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      Able to work well within the team and with partners. 

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      Customer focused. 

      \n
      • \n\n
    \n
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      \n
    • \n

      Results driven 

      \n
      • \n\n
    \n
    \n
    "}],"text":"Product Support Specialist","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/2b33d120-2312-4002-b74a-1151d898dd2e","applyUrl":"https://jobs.lever.co/thinkahead/2b33d120-2312-4002-b74a-1151d898dd2e/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"Gurugram, Haryana","team":"ESM Project Management","allLocations":["Gurugram, Haryana"]},"createdAt":1773380863763,"descriptionPlain":"As an entry level Project Coordinator within AHEAD’s Intelligent Operations Practice, you will play a crucial role in supporting project management activities, reporting, and operational coordination. This role functions behind the scenes, assisting PMO team project delivery teams by providing key administrative and analytical support. While not fully client-facing, this position will involve tasks such as generating reports and burndown charts for customers and internal stakeholders, assisting with scheduling, and providing support for the PMO team.\n","description":"
    As an entry level Project Coordinator within AHEAD’s Intelligent Operations Practice, you will play a crucial role in supporting project management activities, reporting, and operational coordination. This role functions behind the scenes, assisting PMO team project delivery teams by providing key administrative and analytical support. While not fully client-facing, this position will involve tasks such as generating reports and burndown charts for customers and internal stakeholders, assisting with scheduling, and providing support for the PMO team.
    ","id":"461da51c-2a49-4eca-b5ea-41306ed4b096","lists":[{"text":"Roles and Responsibilities","content":"\n
  • Support PMO Team Members by maintaining project documentation, tracking progress, and ensuring seamless execution of operational tasks for all engagements assigned.
    • \n
  • Operational tasks may include any and all of the following items:
    • \n
  • Assist in the Creation and distribution of project status reports, burndown charts, and other relevant project metrics to internal stakeholders and customers.
    • \n
  • Assist in the Coordination and facilitation of internal project meetings, document key discussions, and track action items.
    • \n
  • Manage and maintain project information within AHEAD’s project management tools and systems including but not limited to – ServiceNow SPM, Salesforce PSA.
    • \n
  • Assist with planning and coordination of billable and non-billable projects, ensuring timelines and deliverables are met.
    • \n
  • Support documentation and communication processes with internal teams and clients when required.
    • \n
  • Work closely with global teams to streamline project administration and process improvements.
    • \n
  • Contribute to internal resource management efforts, ensuring the effective allocation of team members across projects.
    • \n
  • Assist in project closure activities, including documentation handover and lessons learned reporting.
    • \n"},{"text":"Qualifications","content":"\n
  • 2 -5 years of experience in project coordination, PMO, or administrative support role.
    • \n
  • Strong organizational skills with an ability to manage multiple tasks and priorities effectively.
    • \n
  • Understanding of project management tools (e.g., Smartsheet, ServiceNow, MS Project or similar).
    • \n
  • Experience in generating reports, to track progress and performance.
    • \n
  • Excellent written and verbal communication skills with emphasis on the English language.
    • \n
  • Ability to collaborate with global teams and work across time zones effectively.
    • \n
  • Strong attention to detail with a focus on accuracy in reporting and documentation.
    • \n
  • Experience with ServiceNow, Observability Solutions, IT Service Management (ITSM), Agile, or DevOps methodologies is a plus.
    • \n"}],"text":"Project Coordinator - ServiceNow","country":"IN","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"
    As an entry level Project Coordinator within AHEAD’s Intelligent Operations Practice, you will play a crucial role in supporting project management activities, reporting, and operational coordination. This role functions behind the scenes, assisting PMO team project delivery teams by providing key administrative and analytical support. While not fully client-facing, this position will involve tasks such as generating reports and burndown charts for customers and internal stakeholders, assisting with scheduling, and providing support for the PMO team.
    ","descriptionBodyPlain":"As an entry level Project Coordinator within AHEAD’s Intelligent Operations Practice, you will play a crucial role in supporting project management activities, reporting, and operational coordination. This role functions behind the scenes, assisting PMO team project delivery teams by providing key administrative and analytical support. While not fully client-facing, this position will involve tasks such as generating reports and burndown charts for customers and internal stakeholders, assisting with scheduling, and providing support for the PMO team.\n","hostedUrl":"https://jobs.lever.co/thinkahead/461da51c-2a49-4eca-b5ea-41306ed4b096","applyUrl":"https://jobs.lever.co/thinkahead/461da51c-2a49-4eca-b5ea-41306ed4b096/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Security )","location":"United States","team":"Security Project Management","allLocations":["United States"]},"createdAt":1780415525853,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Project Manager is responsible for planning, coordinating, and delivering cybersecurity engagements with a focus on core AHEAD security offerings including identity and data security. This role manages scope, schedule, budget, risks, dependencies, resources, and client communications across security assessments, implementations, migrations, remediation efforts, and managed-service transition activities. The Project Manager partners with engagement leads, architects, engineers, client stakeholders, and partner teams to deliver high-quality outcomes aligned to project plans \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Project Manager is responsible for planning, coordinating, and delivering cybersecurity engagements with a focus on core AHEAD security offerings including identity and data security. This role manages scope, schedule, budget, risks, dependencies, resources, and client communications across security assessments, implementations, migrations, remediation efforts, and managed-service transition activities. The Project Manager partners with engagement leads, architects, engineers, client stakeholders, and partner teams to deliver high-quality outcomes aligned to project plans 
    ","id":"f073d810-cd46-4c1e-9029-ff90e03f719f","lists":[{"text":"Responsibilities ","content":"
    \n
    \n
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      \n
    • \n

      Act as engagement lead on customer engagements 

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      Communicate project roles and responsibilities to project team members while planning, monitoring, appraising, and reviewing project objectives. 

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      Enforce policies and procedures for each project 

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      Achieve operational objectives by: 

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      Contributing information and recommendations to strategic plans and reviews 

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      Preparing and completing action plans 

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      Implementing production, productivity, quality, and client-service standards 

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      Resolving problems 

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      Determining system improvements 

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      Implementing change 

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      Meet financial objectives by forecasting requirements, quoting services, scheduling expenditures, analyzing variances, and initiating corrective actions. 

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      Lead delivery of cybersecurity projects in identity, access, and data protection domains, including assessments, design, implementation, migration, remediation, and operationalization efforts. 

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      Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. 

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      Coordinate project execution across consultants, architects, engineers, customer stakeholders, and partner vendors to ensure delivery quality, milestone attainment, and issue resolution. 

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      Manage RAID logs, project dependencies, change control, decision tracking, and executive status reporting for security engagements. 

      \n
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      Drive client governance cadences, including kickoff sessions, status meetings, risk reviews, steering updates, and acceptance/sign-off checkpoints. 

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      Ensure projects follow repeatable delivery standards, documentation requirements, evidence collection expectations, and quality gates. 

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      Partner with technical leads to align delivery plans to security controls, testing, cutover, validation, and post-implementation support needs. 

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      Manage multiple concurrent security engagements and shared resources across pods or workstreams while maintaining schedule and risk governance. 

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      Enhance departmental and organizational reputation by accepting ownership for accomplishing new and different requests while exploring opportunities to add value to job accomplishments. 

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      Develop budgets and track budget expenses. 

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      Provide performance management feedback for project aligned resources based on project observations. 

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      Staff projects appropriately and supervise team members. 

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      Manage team members in a proficient and effective manner 

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      Promote process improvement. 

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      Must pursue professional self-development opportunities on a regular basis. 

      \n
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    \n
    \n
    "},{"text":"Requirements","content":"
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      3-5 years of prior project management and planning experience. 

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      Possess excellent organizational, presentation, analytical, written, and verbal communication skills. 

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      Strong ability to manage client expectations including in areas of scope, schedule, budget, and satisfaction. 

      \n
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      Able to work both independently and in a team-oriented, collaborative environment. 

      \n
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      Experience managing cybersecurity, IAM, or data security projects in consulting, professional services, or enterprise IT environments. 

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      Working knowledge of security delivery lifecycles, including assessment, design, implementation, testing, remediation, cutover, and transition to operations. 

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      • \n\n
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      Familiarity with identity security concepts such as IAM, IGA, PAM, MFA, SSO, federation, RBAC, SoD, service accounts, and secrets management. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Familiarity with data security concepts such as data discovery, classification, labeling, DSPM, DLP, retention, insider risk, and governance. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Ability to manage technical and business stakeholders through security risk, compliance, and control-related decisions. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience creating executive-ready status reporting, action plans, issue escalations, and customer-facing documentation. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Preferred: PMP, CSM, ITIL, Security+, CISSP familiarity, or equivalent security/project delivery credentials. 

      \n
      • \n\n
    \n
    \n

     

    \n
    \n
    \n
    "}],"salaryRange":{"min":140000,"max":170000,"currency":"USD","interval":"per-year-salary"},"text":"Project Manager - Security Services","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Project Manager is responsible for planning, coordinating, and delivering cybersecurity engagements with a focus on core AHEAD security offerings including identity and data security. This role manages scope, schedule, budget, risks, dependencies, resources, and client communications across security assessments, implementations, migrations, remediation efforts, and managed-service transition activities. The Project Manager partners with engagement leads, architects, engineers, client stakeholders, and partner teams to deliver high-quality outcomes aligned to project plans 
    ","descriptionBodyPlain":"The Project Manager is responsible for planning, coordinating, and delivering cybersecurity engagements with a focus on core AHEAD security offerings including identity and data security. This role manages scope, schedule, budget, risks, dependencies, resources, and client communications across security assessments, implementations, migrations, remediation efforts, and managed-service transition activities. The Project Manager partners with engagement leads, architects, engineers, client stakeholders, and partner teams to deliver high-quality outcomes aligned to project plans \n","hostedUrl":"https://jobs.lever.co/thinkahead/f073d810-cd46-4c1e-9029-ff90e03f719f","applyUrl":"https://jobs.lever.co/thinkahead/f073d810-cd46-4c1e-9029-ff90e03f719f/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"department":"( Engineered Solutions )","location":"901 Technology Way, Libertyville IL","team":"Operations, Engineered Solutions","allLocations":["901 Technology Way, Libertyville IL"]},"createdAt":1776346682741,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAs a Quality Control Technician, you will be working with the newest tech on the market and in some instances, you’ll see it before it even hits the market.  The Quality Control Technician systematically monitors and evaluates various products and is focused on maximizing the probability that product standards are being met and exceeded by performing inspections, testing and communicating effectively with stakeholders across the team.  These results are to be published in efforts to continually increase quality. We're a progressive group that work on the bleeding edge of technology, providing solutions and services that are unmatched in the industry.  Successful Quality Control Technicians are autonomous problem solvers that continually learn and grow their skill set to meet the demands of our markets\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    As a Quality Control Technician, you will be working with the newest tech on the market and in some instances, you’ll see it before it even hits the market.  The Quality Control Technician systematically monitors and evaluates various products and is focused on maximizing the probability that product standards are being met and exceeded by performing inspections, testing and communicating effectively with stakeholders across the team.  These results are to be published in efforts to continually increase quality. We're a progressive group that work on the bleeding edge of technology, providing solutions and services that are unmatched in the industry.  Successful Quality Control Technicians are autonomous problem solvers that continually learn and grow their skill set to meet the demands of our markets
    ","id":"cf16176a-bf3d-41fc-90fc-883305c1f19a","lists":[{"text":"Responsibilities","content":"
    \n\n
  • Review and make appropriate decisions based on workload
    • \n
  • Verify product in accordance with documentation, AHEAD Method, AHEAD Defaults, and customer’s defined requirements
    • \n
  • Performs routine inspections of electronic sub-assemblies, cable, and hardware assemblies
    • \n
  • Document deviations from process, product, form, fit and or function
    • \n
  • Effectively communicate the deviation, how the deviation was identified and the resolution of the deviation
    • \n
  • Resolve minor deviations before moving the product to the next stage
    • \n
  • Sharing work experience in a friendly and professional manner
    • \n
  • Create product or process standards where none exists in conjunction with respective departments
    • \n
  • Ensure process and product amendments are captured in appropriate documentation
    • \n
  • Learn new or custom product standards and their conformance to our process
    • \n
  • Ensure product adherence to established standards of strength, quality, and endurance
    • \n
  • Perform testing of completed products using provided test equipment and software
    • \n
  • Operating mechanical and electrical test equipment to check apparatus for conformance to standard requirements
    • \n
  • Collect data and put into tables and charts (metrics)
    • \n
  • Maintain Internal Diagnostics programs in conjunction with respective departments
    • \n
  • Assist with Training of new team members
    • \n
  • Contributes to team effort by accomplishing related results as needed
    • \n\n
    "},{"text":"Qualifications","content":"
    \n\n
  • A high-school diploma or GED, or an additional three years of related on-the-job experience
    • \n
  • Two years of on-the-job experience in mechanical inspection or a related field
    • \n
  • Two years working knowledge of computer hardware or networking
    • \n
  • Relies on experience and judgment to plan and accomplish goals
    • \n
  • Ability to work in a team environment
    • \n
  • Effective interpersonal oral and written communication skills a must
    • \n
  • Ability to lift up to 50 lbs
    • \n
  • Detail and process oriented
    • \n
  • Continued interest in new technologies and willingness to learn
    • \n
  • Strong problem-solving skills
    • \n
  • Adherence to AHEAD core values, quality, respect, integrity, innovation, professionalism and passion
    • \n\n
    "}],"salaryRange":{"min":23.5,"max":26.5,"currency":"USD","interval":"per-hour-wage"},"text":"Quality Control Technician","country":"US","workplaceType":"onsite","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    As a Quality Control Technician, you will be working with the newest tech on the market and in some instances, you’ll see it before it even hits the market.  The Quality Control Technician systematically monitors and evaluates various products and is focused on maximizing the probability that product standards are being met and exceeded by performing inspections, testing and communicating effectively with stakeholders across the team.  These results are to be published in efforts to continually increase quality. We're a progressive group that work on the bleeding edge of technology, providing solutions and services that are unmatched in the industry.  Successful Quality Control Technicians are autonomous problem solvers that continually learn and grow their skill set to meet the demands of our markets
    ","descriptionBodyPlain":"As a Quality Control Technician, you will be working with the newest tech on the market and in some instances, you’ll see it before it even hits the market.  The Quality Control Technician systematically monitors and evaluates various products and is focused on maximizing the probability that product standards are being met and exceeded by performing inspections, testing and communicating effectively with stakeholders across the team.  These results are to be published in efforts to continually increase quality. We're a progressive group that work on the bleeding edge of technology, providing solutions and services that are unmatched in the industry.  Successful Quality Control Technicians are autonomous problem solvers that continually learn and grow their skill set to meet the demands of our markets\n","hostedUrl":"https://jobs.lever.co/thinkahead/cf16176a-bf3d-41fc-90fc-883305c1f19a","applyUrl":"https://jobs.lever.co/thinkahead/cf16176a-bf3d-41fc-90fc-883305c1f19a/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n \n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    \n
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Engineered Solutions )","location":"Reading","team":"Operations, Engineered Solutions","allLocations":["Reading"]},"createdAt":1777630990488,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Quality Control Technician is responsible for monitoring and evaluating manufactured products to ensure they meet defined quality standards and customer requirements.  This role supports continuous improvement by identifying deviations, maintaining accurate records, and contributing to the development of robust quality processes. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Quality Control Technician is responsible for monitoring and evaluating manufactured products to ensure they meet defined quality standards and customer requirements.  This role supports continuous improvement by identifying deviations, maintaining accurate records, and contributing to the development of robust quality processes. 
    ","id":"f5c8db5c-1335-427d-a4bc-2ea8d49bb673","lists":[{"text":"Key Responsibilities","content":"
    \n
    \n
    \n
      \n
    • \n

      Review workload and prioritise inspection activities in line with manufacturing workload. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Inspect products in accordance with internal specifications, documented procedures and customer’s defined requirements.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Perform routine inspection of electronic sub-assemblies, cable, and hardware assemblies. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Document deviations relating to process, product, form, fit and/or function. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Ensure all deviations and corrective actions are communicated and accurately recorded regarding how the deviation was identified and the resolution. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Support the resolution of minor quality issues before moving product to the next stage. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Create product or process standards where gaps in standards are identified, in collaboration with respective departments. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Ensure process and product amendments are captured and reflected in controlled documentation. 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Learn and apply new or custom product standards and ensure compliance with internal processes. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Verify that products meet defined standards of quality, durability, and performance. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Conduct testing of completed products using appropriate equipment and software.   

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Operate mechanical and electrical test equipment to check apparatus for conformance to standard requirements. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Collect, analyse, and present data (e.g. metrics, reports, charts). 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Maintain internal diagnostics programs in collaboration with other departments. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Assist in the training and onboarding of new team members.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Contribute to continuous improvement initiatives and team objectives. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Carry out any other reasonable duties as required in line with business needs  

      \n
      • \n\n
    \n
    \n
    "},{"text":"Knowledge, Skills and Experience ","content":"
    \n
    \n

    Education 

    \n
    \n
    \n

    A Level education (or equivalent) or relevant vocational qualification; alternatively, equivalent practical experience. 

    \n
    \n
    \n

    Experience 

    \n
    \n
    \n

    2 years’ experience in mechanical quality inspection or a related field with working knowledge of computer hardware or networking. 

    \n
    \n
    \n

     Skills & Competencies 

    \n
    \n
    \n
    \n
      \n
    • \n

      Ability to work both independently and as part of a team.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Ability to follow documented quality management systems and procedures. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Ability to interpret technical documentation and specifications.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Strong attention to detail and a methodical approach to work.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Good problem-solving and analytical skills.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Effective verbal and written communication skills.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Competent in basic data handling and reporting (e.g. spreadsheets, quality metrics).  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Willingness to learn and adapt to new technologies and processes.  

      \n
      • \n\n
    \n
    \n
    "},{"text":"Working Conditions and Requirements ","content":"
    \n
    \n
    \n
      \n
    • \n

      Manufacturing/production environment.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Use of inspection, testing, and diagnostic equipment.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Exposure to mechanical and electrical components.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Flexibility in working hours may be required in line with business needs, in compliance with the Working Time Regulations 1998.  

      \n
      • \n\n
    \n
    \n

     

    \n
    \n
    \n

    Physical Requirements 

    \n
    \n
    \n
      \n
    • \n

      Ability to carry out the duties of the role with reasonable adjustments where required, in accordance with the Equality Act 2010.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Manual handling activities, including lifting items up to approximately 20kg in line with safe working practices and the Manual Handling Operations Regulations 1992.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Use of hands for inspection, testing, and equipment operation.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Standing and/or sitting for extended periods. 

      \n
      • \n\n
    \n
    \n
    \n
    \n

     

    \n
    \n
    \n

    Health & Safety Responsibilities 

    \n
    \n
    \n
      \n
    • \n

      Comply with all company health and safety policies and procedures.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Take reasonable care for personal health and safety and that of others in accordance with Health and Safety at Work etc. Act 1974.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Use equipment in line with training and guidance.  

      \n
      • \n\n
    \n
    \n

     

    \n
    \n
    \n

    Additional Information 

    \n
    \n
    \n

    Applicants must have the legal right to work in the UK at the time of application. Please note that this role does not offer visa sponsorship. Employment is conditional upon satisfactory proof of the right to work in accordance with UK Home Office requirements. 

    \n
    \n
    \n
    "}],"salaryRange":{"min":35000,"max":40000,"currency":"GBP","interval":"per-year-salary"},"text":"Quality Control Technician","country":"GB","workplaceType":"onsite","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Quality Control Technician is responsible for monitoring and evaluating manufactured products to ensure they meet defined quality standards and customer requirements.  This role supports continuous improvement by identifying deviations, maintaining accurate records, and contributing to the development of robust quality processes. 
    ","descriptionBodyPlain":"The Quality Control Technician is responsible for monitoring and evaluating manufactured products to ensure they meet defined quality standards and customer requirements.  This role supports continuous improvement by identifying deviations, maintaining accurate records, and contributing to the development of robust quality processes. \n","hostedUrl":"https://jobs.lever.co/thinkahead/f5c8db5c-1335-427d-a4bc-2ea8d49bb673","applyUrl":"https://jobs.lever.co/thinkahead/f5c8db5c-1335-427d-a4bc-2ea8d49bb673/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Engineered Solutions )","location":"901 Technology Way, Libertyville IL","team":"Operations, Engineered Solutions","allLocations":["901 Technology Way, Libertyville IL"]},"createdAt":1777652517218,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Assembly Lead Technician will provide guidance, instruction, direction, coordination and leadership to assembly technicians for the purpose of achieving departmental goals.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Assembly Lead Technician will provide guidance, instruction, direction, coordination and leadership to assembly technicians for the purpose of achieving departmental goals.
    ","id":"4202f037-98be-48d5-b022-d446caed9a90","lists":[{"text":"Roles & Responsibilities","content":"
    \n\n
  • Follow visual and written instructions provided. 
    • \n
  • Conduct basic math calculations. 
    • \n
  • Perform visual quality inspections. 
    • \n
  • Train and guide new and existing team members. 
    • \n
  • Record any non-conformances and follow through with potential resolutions. 
    • \n
  • Maintain a clean and organized work area. 
    • \n
  • Achieve departmental work goals. 
    • \n
  • Maintain build schedules to maximize floor utilization. 
    • \n
  • Perform other duties as assigned. 
    • \n\n
    "},{"text":"Qualifications","content":"
    \n\n
  • Requires a high school diploma or equivalent. 
    • \n
  • Two to three years of experience in a fast-paced manufacturing facility. 
    • \n
  • Basic computer skills. 
    • \n
  • Experience with Microsoft 365. 
    • \n
  • Work well with others and demonstrate a great work ethic. 
    • \n
  • Can work and train in all subsequent Assembly Work Centers. 
    • \n
  • Ability to lift 50 lbs. 
    • \n
  • Detail and process oriented.
    • \n
  • Must be able to work additional hours and weekends when required. 
    • \n\n
    "}],"salaryRange":{"min":29.5,"max":31.5,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"
    This role is eligible for a shift differential of $3.00 per hour. 
    ","salaryDescriptionPlain":"This role is eligible for a shift differential of $3.00 per hour. \n","text":"Rack Assembly Lead 2nd shift","country":"US","workplaceType":"onsite","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Assembly Lead Technician will provide guidance, instruction, direction, coordination and leadership to assembly technicians for the purpose of achieving departmental goals.
    ","descriptionBodyPlain":"The Assembly Lead Technician will provide guidance, instruction, direction, coordination and leadership to assembly technicians for the purpose of achieving departmental goals.\n","hostedUrl":"https://jobs.lever.co/thinkahead/4202f037-98be-48d5-b022-d446caed9a90","applyUrl":"https://jobs.lever.co/thinkahead/4202f037-98be-48d5-b022-d446caed9a90/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Gurugram, Haryana","team":"MS Security","allLocations":["Gurugram, Haryana"]},"createdAt":1774334196826,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nSOC Analysts at AHEAD monitor customer environments and perform Incident Detection, Validation, and Incident Reporting. SOC Analysts are the frontline of SOC and are customer-facing representatives. SOC Analysts are responsible for triaging events, incidents, and reporting validated incidents to the customer for incident response.  Incumbents will possess strong technical and analytical skills while providing accurate analysis of security related problems.  They have a well-rounded networking background and are responsible for performing troubleshooting of customer issues.  This individual is user focused and works to resolve client needs in a timely manner.  These needs may involve resolving hardware/software failures, investigating, and responding to security threats, and making change request to the security policy of company devices.\n \nThe SOC Analyst is expected to monitor security feeds streaming from client servers, network devices, and end user workstations, operate and maintain network security equipment at client locations.  The Analyst is expected to be familiar with a wide range of security tools and understand basic security fundamentals. The Analyst will perform information security event analysis and must possess knowledge of operating systems, TCP/IP networking, network attacks, attack signatures, defense countermeasures, vulnerability management, and log analysis.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    SOC Analysts at AHEAD monitor customer environments and perform Incident Detection, Validation, and Incident Reporting. SOC Analysts are the frontline of SOC and are customer-facing representatives. SOC Analysts are responsible for triaging events, incidents, and reporting validated incidents to the customer for incident response.  Incumbents will possess strong technical and analytical skills while providing accurate analysis of security related problems.  They have a well-rounded networking background and are responsible for performing troubleshooting of customer issues.  This individual is user focused and works to resolve client needs in a timely manner.  These needs may involve resolving hardware/software failures, investigating, and responding to security threats, and making change request to the security policy of company devices.

    \n

     

    \n

    The SOC Analyst is expected to monitor security feeds streaming from client servers, network devices, and end user workstations, operate and maintain network security equipment at client locations.  The Analyst is expected to be familiar with a wide range of security tools and understand basic security fundamentals. The Analyst will perform information security event analysis and must possess knowledge of operating systems, TCP/IP networking, network attacks, attack signatures, defense countermeasures, vulnerability management, and log analysis.

    \n
    ","id":"9f7ccf3a-a536-44b8-ac80-bff7f4ac701e","lists":[{"text":"Roles & Responsibilities:","content":"
    \n
    "},{"text":"Position Requirements:","content":"
    \n
    "},{"text":"Education:","content":"
    \n
    "}],"text":"Security Analyst","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    SOC Analysts at AHEAD monitor customer environments and perform Incident Detection, Validation, and Incident Reporting. SOC Analysts are the frontline of SOC and are customer-facing representatives. SOC Analysts are responsible for triaging events, incidents, and reporting validated incidents to the customer for incident response.  Incumbents will possess strong technical and analytical skills while providing accurate analysis of security related problems.  They have a well-rounded networking background and are responsible for performing troubleshooting of customer issues.  This individual is user focused and works to resolve client needs in a timely manner.  These needs may involve resolving hardware/software failures, investigating, and responding to security threats, and making change request to the security policy of company devices.

    \n

     

    \n

    The SOC Analyst is expected to monitor security feeds streaming from client servers, network devices, and end user workstations, operate and maintain network security equipment at client locations.  The Analyst is expected to be familiar with a wide range of security tools and understand basic security fundamentals. The Analyst will perform information security event analysis and must possess knowledge of operating systems, TCP/IP networking, network attacks, attack signatures, defense countermeasures, vulnerability management, and log analysis.

    \n
    ","descriptionBodyPlain":"SOC Analysts at AHEAD monitor customer environments and perform Incident Detection, Validation, and Incident Reporting. SOC Analysts are the frontline of SOC and are customer-facing representatives. SOC Analysts are responsible for triaging events, incidents, and reporting validated incidents to the customer for incident response.  Incumbents will possess strong technical and analytical skills while providing accurate analysis of security related problems.  They have a well-rounded networking background and are responsible for performing troubleshooting of customer issues.  This individual is user focused and works to resolve client needs in a timely manner.  These needs may involve resolving hardware/software failures, investigating, and responding to security threats, and making change request to the security policy of company devices.\n \nThe SOC Analyst is expected to monitor security feeds streaming from client servers, network devices, and end user workstations, operate and maintain network security equipment at client locations.  The Analyst is expected to be familiar with a wide range of security tools and understand basic security fundamentals. The Analyst will perform information security event analysis and must possess knowledge of operating systems, TCP/IP networking, network attacks, attack signatures, defense countermeasures, vulnerability management, and log analysis.\n","hostedUrl":"https://jobs.lever.co/thinkahead/9f7ccf3a-a536-44b8-ac80-bff7f4ac701e","applyUrl":"https://jobs.lever.co/thinkahead/9f7ccf3a-a536-44b8-ac80-bff7f4ac701e/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Solutions Development )","location":"United States","team":"Artificial Intelligence","allLocations":["United States"]},"createdAt":1764886498278,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","id":"1ffb36db-8d38-497e-8eb6-21ad13889464","lists":[{"text":"Key Responsibilities ","content":"\n
  • Solution Development & Deployment 
    • \n
  • Build and deploy multi-agent systems using frameworks such as LangChain, LangGraph, Autogen, CrewAI, and LlamaIndex. 
    • \n
  • Develop custom agents for document processing, workflow automation, SDLC acceleration, data analysis, and business process orchestration. 
    • \n
  • Integrate LLMs, SLMs, embeddings, and retrieval pipelines (Pinecone, Elasticsearch, Snowflake Cortex, pgvector) 
    • \n
  • Create and operate LLM/ML endpoints, agent memory/state stores, and event-driven triggers. 
    • \n
  • Implement reusable components that become part of AHEAD’s agent library and client solution accelerators 
    • \n\n
     
    \n\n
  • Enterprise Integration & Workflow Automation 
    • \n
  • Build real-time and batch workflows using Python, Kafka, EventBridge, Airflow, Snowflake, S3, n8n, AWS Batch, and similar tools. 
    • \n
  • Connect agents to enterprise systems (SharePoint, Salesforce, ServiceNow, Jira, Oracle, databases, APIs). 
    • \n
  • Implement RAG, tool-calling, function calling, and structured output pipelines for production-ready agentic tasks. 
    • \n
  • Ensure robust data transformations, validation, and versioning for downstream agent workflows. 
    • \n\n
     
    \n\n
  • Quality, Observability & Reliability 
    • \n
  • Implement monitoring, metrics, and guardrails for multi-agent systems (timeouts, retries, constraints, circuit breakers). 
    • \n
  • Build automated testing for agent behaviors, prompts, ETL/batch jobs, and model outputs. 
    • \n
  • Participate in incident reviews, debugging multi-agent flows, and ensuring predictable performance. 
    • \n\n
     
    \n\n
  • Client Collaboration & Delivery Excellence 
    • \n
  • Work closely with client stakeholders to understand use cases, pain points, and success criteria. 
    • \n
  • Translate business needs into technical agent designs and execution roadmaps. 
    • \n
  • Participate in agile ceremonies, demos, and working sessions with client teams. 
    • \n
  • Contribute to proposals, SOWs, architecture diagrams, and client documentation when needed. 
    • \n\n
     
    \n\n
  • Security, Governance & Compliance 
    • \n
  • Apply enterprise standards for data security, access control, auditing, model governance, and safe AI usage. 
    • \n
  • Embed monitoring, lineage, PII handling, and policy constraints into agentic flows. 
    • \n\n
     
    \n\n
  • Mentorship & Internal Development 
    • \n
  • Coach junior engineers on agent design patterns, RAG, orchestration, and clean engineering practices. 
    • \n
  • Contribute to internal best practices, reference architectures, and reusable components. 
    • \n
  • Support onboarding of new engineers and help scale AHEAD's agentic engineering community. 
    • \n"},{"text":"Qualifications ","content":"\n
  • Required 
    • \n
  • Strong Python engineering background, including async patterns, APIs, and event-driven design. 
    • \n
  • Hands-on experience with multi-agent frameworks (LangGraph, Autogen, CrewAI, LangChain, etc.). 
    • \n
  • Demonstrated ability to build production ETL, orchestration, or workflow automation pipelines (Kafka, EventBridge, Airflow, Celery, n8n, AWS services). 
    • \n
  • Experience with vector DBs and retrieval pipelines (Pinecone, pgvector, Elasticsearch, LlamaIndex). 
    • \n
  • Familiarity with MLOps, observability, CI/CD, containerization, and model deployment patterns. 
    • \n
  • Strong documentation habits and comfort working in fast-paced agile environments. 
    • \n
  • Experience integrating with enterprise systems or APIs in production. 
    • \n\n
     
    \n\n
  • Preferred 
    • \n
  • Experience with Snowflake Cortex, Databricks Mosaic, NVIDIA NIMs, or similar AI platform components. 
    • \n
  • Experience operating agentic systems at scale, including safety constraints and system-level debugging. 
    • \n
  • Experience in consulting, client-facing engineering, or co-development models. 
    • \n\n
     
    \n\n
  • Success Metrics & Environment 
    • \n
  • Delivery of reliable, scalable agentic solutions that measurably improve client outcomes. 
    • \n
  • High client satisfaction, repeat demand, and strong cross-functional collaboration. 
    • \n
  • Consistent contribution to reusable accelerators and internal knowledge base. 
    • \n
  • Predictable delivery cadence with strong engineering quality and observability. 
    • \n
  • Visible growth of AHEAD's reputation for agentic AI expertise. 
    • \n"}],"salaryRange":{"currency":"USD","interval":"per-year-salary","max":250000,"min":200000},"text":"Senior AI Engineer, AI Services","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/1ffb36db-8d38-497e-8eb6-21ad13889464","applyUrl":"https://jobs.lever.co/thinkahead/1ffb36db-8d38-497e-8eb6-21ad13889464/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Client Services / Solutions )","location":"Atlanta, Georgia","team":"Sales Engineering","allLocations":["Atlanta, Georgia"]},"createdAt":1652968507448,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nSenior Client Solutions Engineer\n \nThe Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Technical Architect owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.\n \nIn this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Client Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Client Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. \n \nYou will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.\n \nTime management and prioritization are essential attributes of a successful Senior Client Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.\n \nEducation is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    Senior Client Solutions Engineer
    \n
     
    \n
    The Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Technical Architect owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.
    \n
     
    \n
    In this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Client Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Client Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. 
    \n
     
    \n
    You will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.
    \n
     
    \n
    Time management and prioritization are essential attributes of a successful Senior Client Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.
    \n
     
    \n
    Education is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.
    ","id":"344186ae-e6c2-446f-aca5-0aaf33b559a0","lists":[{"text":"Roles and Responsibilities","content":"\n
  • Possess deep data center expertise (multiple layers of the stack).
    • \n
  • Present at Technical Briefings and Lab Demonstrations with clients and partners to showcase AHEAD's value.
    • \n
  • Considered a Subject Matter Expert (SME) in one or many technologies for the team to leverage.
    • \n
  • Recognized by the partner community to own technical sales campaigns without their support.
    • \n
  • Qualify and position consulting engagements and services.
    • \n
  • Provide coaching and mentoring to team resources in order to enhance their solution knowledge, technical acumen, and pre-sales skill sets.
    • \n
  • Qualify sales opportunities in the terms of client technical requirements, decision making process and funding and decides if we should move forward with the campaign.
    • \n
  • Understand and articulate AHEAD's Enterprise Cloud Framework.
    • \n
  • Prioritize opportunities and efforts assigned to the geography based on maximizing total impact on team productivity and profit.
    • \n
  • Drive engagement conversions to additional services / solutions.
    • \n
  • Provide feedback to improve internal efficiencies.
    • \n
  • Work with Practice Directors to provide input and suggestions for new solutions and offerings.
    • \n
  • Present regularly at AHEAD events, user groups, conferences, and forums.
    • \n
  • Lead Solution Verification / BOM Review process for the geography.
    • \n"},{"text":"Qualifications","content":"\n
  • Bachelors degree in Computer Science, Engineering, or equivalent
    • \n
  • 4+ years Pre Sales and Data Center experience is required
    • \n
  • Professional communication, presentation, analytical, and problem-solving skills
    • \n
  • Experience working as a technical lead in a pre-sales sales campaign
    • \n
  • Extensive knowledge of one or more of the following data center solutions: storage, networking, compute, virtualization, data center management / automation, and security
    • \n
  • Ability to work under critical conditions and influence others to achieve results
    • \n
  • Strong interpersonal skills with excellent presentation skills
    • \n
  • Must be independent, self motivated, a self starter and possess a good working attitude
    • \n
  • Able to work well within a team and partner environment
    • \n
  • Customer focused and results driven
    • \n"}],"salaryRange":{"min":250000,"max":300000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Client Solutions Engineer","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    Senior Client Solutions Engineer
    \n
     
    \n
    The Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Technical Architect owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.
    \n
     
    \n
    In this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Client Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Client Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. 
    \n
     
    \n
    You will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.
    \n
     
    \n
    Time management and prioritization are essential attributes of a successful Senior Client Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.
    \n
     
    \n
    Education is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.
    ","descriptionBodyPlain":"Senior Client Solutions Engineer\n \nThe Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Technical Architect owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.\n \nIn this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Client Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Client Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. \n \nYou will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.\n \nTime management and prioritization are essential attributes of a successful Senior Client Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.\n \nEducation is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.\n","hostedUrl":"https://jobs.lever.co/thinkahead/344186ae-e6c2-446f-aca5-0aaf33b559a0","applyUrl":"https://jobs.lever.co/thinkahead/344186ae-e6c2-446f-aca5-0aaf33b559a0/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Client Services / Solutions )","location":"Dallas, Texas","team":"Sales Engineering","allLocations":["Dallas, Texas"]},"createdAt":1713551203827,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nSenior Client Solutions Engineer\n \nThe Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Technical Architect owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.\n \nIn this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Client Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Client Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. \n \nYou will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.\n \nTime management and prioritization are essential attributes of a successful Senior Client Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.\n \nEducation is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    Senior Client Solutions Engineer
    \n
     
    \n
    The Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Technical Architect owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.
    \n
     
    \n
    In this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Client Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Client Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. 
    \n
     
    \n
    You will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.
    \n
     
    \n
    Time management and prioritization are essential attributes of a successful Senior Client Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.
    \n
     
    \n
    Education is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.
    ","id":"911f8bf6-d9c6-409b-8e93-8b2844c72441","lists":[{"text":"Roles and Responsibilities","content":"\n
  • Possess deep data center expertise (multiple layers of the stack).
    • \n
  • Present at Technical Briefings and Lab Demonstrations with clients and partners to showcase AHEAD's value.
    • \n
  • Considered a Subject Matter Expert (SME) in one or many technologies for the team to leverage.
    • \n
  • Recognized by the partner community to own technical sales campaigns without their support.
    • \n
  • Qualify and position consulting engagements and services.
    • \n
  • Provide coaching and mentoring to team resources in order to enhance their solution knowledge, technical acumen, and pre-sales skill sets.
    • \n
  • Qualify sales opportunities in the terms of client technical requirements, decision making process and funding and decides if we should move forward with the campaign.
    • \n
  • Understand and articulate AHEAD's Enterprise Cloud Framework.
    • \n
  • Prioritize opportunities and efforts assigned to the geography based on maximizing total impact on team productivity and profit.
    • \n
  • Drive engagement conversions to additional services / solutions.
    • \n
  • Provide feedback to improve internal efficiencies.
    • \n
  • Work with Practice Directors to provide input and suggestions for new solutions and offerings.
    • \n
  • Present regularly at AHEAD events, user groups, conferences, and forums.
    • \n
  • Lead Solution Verification / BOM Review process for the geography.
    • \n"},{"text":"Qualifications","content":"\n
  • Bachelors degree in Computer Science, Engineering, or equivalent
    • \n
  • 4+ years Pre Sales and Data Center experience is required
    • \n
  • Professional communication, presentation, analytical, and problem-solving skills
    • \n
  • Experience working as a technical lead in a pre-sales sales campaign
    • \n
  • Extensive knowledge of one or more of the following data center solutions: storage, networking, compute, virtualization, data center management / automation, and security
    • \n
  • Ability to work under critical conditions and influence others to achieve results
    • \n
  • Strong interpersonal skills with excellent presentation skills
    • \n
  • Must be independent, self motivated, a self starter and possess a good working attitude
    • \n
  • Able to work well within a team and partner environment
    • \n
  • Customer focused and results driven
    • \n"}],"salaryRange":{"min":230000,"max":280000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Client Solutions Engineer","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    Senior Client Solutions Engineer
    \n
     
    \n
    The Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Technical Architect owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.
    \n
     
    \n
    In this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Client Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Client Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. 
    \n
     
    \n
    You will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.
    \n
     
    \n
    Time management and prioritization are essential attributes of a successful Senior Client Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.
    \n
     
    \n
    Education is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.
    ","descriptionBodyPlain":"Senior Client Solutions Engineer\n \nThe Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Technical Architect owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.\n \nIn this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Client Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Client Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. \n \nYou will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.\n \nTime management and prioritization are essential attributes of a successful Senior Client Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.\n \nEducation is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.\n","hostedUrl":"https://jobs.lever.co/thinkahead/911f8bf6-d9c6-409b-8e93-8b2844c72441","applyUrl":"https://jobs.lever.co/thinkahead/911f8bf6-d9c6-409b-8e93-8b2844c72441/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Client Services / Solutions )","location":"Seattle, Washington","team":"Sales Engineering","allLocations":["Seattle, Washington"]},"createdAt":1680645486349,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nSenior Client Solutions Engineer\n\nThe Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Technical Architect owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.\n\nIn this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Client Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Client Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. \n\nYou will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.\n\nTime management and prioritization are essential attributes of a successful Senior Client Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.\n\nEducation is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    Senior Client Solutions Engineer

    The Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Technical Architect owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.

    In this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Client Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Client Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. 

    You will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.

    Time management and prioritization are essential attributes of a successful Senior Client Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.

    Education is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.
    ","id":"a2158a8f-27e0-44c3-9baf-cff9f0d6552f","lists":[{"text":"Roles and Responsibilities","content":"
  • Possess deep data center expertise (multiple layers of the stack).
  • Present at Technical Briefings and Lab Demonstrations with clients and partners to showcase AHEAD's value.
  • Considered a Subject Matter Expert (SME) in one or many technologies for the team to leverage.
  • Recognized by the partner community to own technical sales campaigns without their support.
  • Qualify and position consulting engagements and services.
  • Provide coaching and mentoring to team resources in order to enhance their solution knowledge, technical acumen, and pre-sales skill sets.
  • Qualify sales opportunities in the terms of client technical requirements, decision making process and funding and decides if we should move forward with the campaign.
  • Understand and articulate AHEAD's Enterprise Cloud Framework.
  • Prioritize opportunities and efforts assigned to the geography based on maximizing total impact on team productivity and profit.
  • Drive engagement conversions to additional services / solutions.
  • Provide feedback to improve internal efficiencies.
  • Work with Practice Directors to provide input and suggestions for new solutions and offerings.
  • Present regularly at AHEAD events, user groups, conferences, and forums.
  • Lead Solution Verification / BOM Review process for the geography.
    • "},{"text":"Qualifications","content":"
  • Bachelors degree in Computer Science, Engineering, or equivalent
  • 4+ years Pre Sales and Data Center experience is required
  • Professional communication, presentation, analytical, and problem-solving skills
  • Experience working as a technical lead in a pre-sales sales campaign
  • Extensive knowledge of one or more of the following data center solutions: storage, networking, compute, virtualization, data center management / automation, and security
  • Ability to work under critical conditions and influence others to achieve results
  • Strong interpersonal skills with excellent presentation skills
  • Must be independent, self motivated, a self starter and possess a good working attitude
  • Able to work well within a team and partner environment
  • Customer focused and results driven
    • "}],"salaryRange":{"min":240000,"max":280000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Client Solutions Engineer","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    Senior Client Solutions Engineer

    The Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Technical Architect owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.

    In this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Client Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Client Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. 

    You will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.

    Time management and prioritization are essential attributes of a successful Senior Client Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.

    Education is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.
    ","descriptionBodyPlain":"Senior Client Solutions Engineer\n\nThe Senior Client Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Technical Architect owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.\n\nIn this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Client Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Client Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. \n\nYou will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.\n\nTime management and prioritization are essential attributes of a successful Senior Client Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.\n\nEducation is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.\n","hostedUrl":"https://jobs.lever.co/thinkahead/a2158a8f-27e0-44c3-9baf-cff9f0d6552f","applyUrl":"https://jobs.lever.co/thinkahead/a2158a8f-27e0-44c3-9baf-cff9f0d6552f/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Client Services / Solutions )","location":"Philadelphia, Pennsylvania","team":"Sales Engineering","allLocations":["Philadelphia, Pennsylvania"]},"createdAt":1768233213222,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nSenior Pre Sales Solutions Engineer\n\nThe Senior Pre Sales Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Solutions Engineer owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.\n\nIn this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Pre Sales Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Pre Sales Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. \n\nYou will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.\n\nTime management and prioritization are essential attributes of a successful Senior Pre Sales Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.\n\nEducation is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    Senior Pre Sales Solutions Engineer

    The Senior Pre Sales Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Solutions Engineer owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.

    In this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Pre Sales Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Pre Sales Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. 

    You will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.

    Time management and prioritization are essential attributes of a successful Senior Pre Sales Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.

    Education is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.
    ","id":"c3eb7a6d-7e9b-4f14-a399-7451c9d7dc88","lists":[{"text":"Roles and Responsibilities","content":"
  • Possess deep data center expertise (multiple layers of the stack).
  • Present at Technical Briefings and Lab Demonstrations with clients and partners to showcase AHEAD's value.
  • Considered a Subject Matter Expert (SME) in one or many technologies for the team to leverage.
  • Recognized by the partner community to own technical sales campaigns without their support.
  • Qualify and position consulting engagements and services.
  • Provide coaching and mentoring to team resources in order to enhance their solution knowledge, technical acumen, and pre-sales skill sets.
  • Qualify sales opportunities in the terms of client technical requirements, decision making process and funding and decides if we should move forward with the campaign.
  • Understand and articulate AHEAD's Enterprise Cloud Framework.
  • Prioritize opportunities and efforts assigned to the geography based on maximizing total impact on team productivity and profit.
  • Drive engagement conversions to additional services / solutions.
  • Provide feedback to improve internal efficiencies.
  • Work with Practice Directors to provide input and suggestions for new solutions and offerings.
  • Present regularly at AHEAD events, user groups, conferences, and forums.
  • Lead Solution Verification / BOM Review process for the geography.
    • "},{"text":"Qualifications","content":"
  • Bachelors degree in Computer Science, Engineering, or equivalent
  • 4+ years Pre Sales and Data Center experience is required
  • Professional communication, presentation, analytical, and problem-solving skills
  • Experience working as a technical lead in a pre-sales sales campaign
  • Extensive knowledge of one or more of the following data center solutions: storage, networking, compute, virtualization, data center management / automation, and security
  • Ability to work under critical conditions and influence others to achieve results
  • Strong interpersonal skills with excellent presentation skills
  • Must be independent, self motivated, a self starter and possess a good working attitude
  • Able to work well within a team and partner environment
  • Customer focused and results driven
    • "}],"salaryRange":{"min":240000,"max":280000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Client Solutions Engineer","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    Senior Pre Sales Solutions Engineer

    The Senior Pre Sales Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Solutions Engineer owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.

    In this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Pre Sales Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Pre Sales Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. 

    You will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.

    Time management and prioritization are essential attributes of a successful Senior Pre Sales Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.

    Education is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.
    ","descriptionBodyPlain":"Senior Pre Sales Solutions Engineer\n\nThe Senior Pre Sales Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Solutions Engineer owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.\n\nIn this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Pre Sales Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Pre Sales Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. \n\nYou will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.\n\nTime management and prioritization are essential attributes of a successful Senior Pre Sales Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.\n\nEducation is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.\n","hostedUrl":"https://jobs.lever.co/thinkahead/c3eb7a6d-7e9b-4f14-a399-7451c9d7dc88","applyUrl":"https://jobs.lever.co/thinkahead/c3eb7a6d-7e9b-4f14-a399-7451c9d7dc88/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Client Services / Solutions )","location":"New York, New York","team":"Sales Engineering","allLocations":["New York, New York","Newark, NJ"]},"createdAt":1504078620000,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nSenior Pre Sales Solutions Engineer\n \nThe Senior Pre Sales Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Solutions Engineer owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.\n \nIn this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Pre Sales Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Pre Sales Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. \n \nYou will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.\n \nTime management and prioritization are essential attributes of a successful Senior Pre Sales Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.\n \nEducation is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    Senior Pre Sales Solutions Engineer
    \n
     
    \n
    The Senior Pre Sales Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Solutions Engineer owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.
    \n
     
    \n
    In this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Pre Sales Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Pre Sales Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. 
    \n
     
    \n
    You will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.
    \n
     
    \n
    Time management and prioritization are essential attributes of a successful Senior Pre Sales Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.
    \n
     
    \n
    Education is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.
    ","id":"dae507a0-954c-4722-8adb-4df77bb9dd2a","lists":[{"text":"Roles and Responsibilities","content":"\n
  • Possess deep data center expertise (multiple layers of the stack).
    • \n
  • Present at Technical Briefings and Lab Demonstrations with clients and partners to showcase AHEAD's value.
    • \n
  • Considered a Subject Matter Expert (SME) in one or many technologies for the team to leverage.
    • \n
  • Recognized by the partner community to own technical sales campaigns without their support.
    • \n
  • Qualify and position consulting engagements and services.
    • \n
  • Provide coaching and mentoring to team resources in order to enhance their solution knowledge, technical acumen, and pre-sales skill sets.
    • \n
  • Qualify sales opportunities in the terms of client technical requirements, decision making process and funding and decides if we should move forward with the campaign.
    • \n
  • Understand and articulate AHEAD's Enterprise Cloud Framework.
    • \n
  • Prioritize opportunities and efforts assigned to the geography based on maximizing total impact on team productivity and profit.
    • \n
  • Drive engagement conversions to additional services / solutions.
    • \n
  • Provide feedback to improve internal efficiencies.
    • \n
  • Work with Practice Directors to provide input and suggestions for new solutions and offerings.
    • \n
  • Present regularly at AHEAD events, user groups, conferences, and forums.
    • \n
  • Lead Solution Verification / BOM Review process for the geography.
    • \n"},{"text":"Qualifications","content":"\n
  • Bachelors degree in Computer Science, Engineering, or equivalent
    • \n
  • 4+ years Pre Sales and Data Center experience is required
    • \n
  • Professional communication, presentation, analytical, and problem-solving skills
    • \n
  • Experience working as a technical lead in a pre-sales sales campaign
    • \n
  • Extensive knowledge of one or more of the following data center solutions: storage, networking, compute, virtualization, data center management / automation, and security
    • \n
  • Ability to work under critical conditions and influence others to achieve results
    • \n
  • Strong interpersonal skills with excellent presentation skills
    • \n
  • Must be independent, self motivated, a self starter and possess a good working attitude
    • \n
  • Able to work well within a team and partner environment
    • \n
  • Customer focused and results driven
    • \n"}],"salaryRange":{"min":230000,"max":280000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Client Solutions Engineer","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    Senior Pre Sales Solutions Engineer
    \n
     
    \n
    The Senior Pre Sales Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Solutions Engineer owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.
    \n
     
    \n
    In this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Pre Sales Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Pre Sales Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. 
    \n
     
    \n
    You will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.
    \n
     
    \n
    Time management and prioritization are essential attributes of a successful Senior Pre Sales Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.
    \n
     
    \n
    Education is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.
    ","descriptionBodyPlain":"Senior Pre Sales Solutions Engineer\n \nThe Senior Pre Sales Solutions Engineer assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. The Senior Pre Sales Solutions Engineer owns all technical aspects of a sales campaign and hand off to the consulting and services team; maintaining strong relationships with our clients.\n \nIn this role, you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for AHEAD clients. We expect our Senior Pre Sales Solutions Engineer to have deep knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Senior Pre Sales Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. \n \nYou will work in partnership with one or more Client Directors to help build a cohesive account strategy for each existing and prospective clients. As part of this strategy, you will help Client Directors identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout the sales campaign.\n \nTime management and prioritization are essential attributes of a successful Senior Pre Sales Solutions Engineer. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products.  Positioning and leveraging Subject Matter Experts (Practice Directors, Solution Principals, Specialists, Client Services, etc.) is a necessity to scale your effectiveness within accounts.  You will also be expected to provide insight and details regarding work effort and client engagement to enable tracking of key KPIs throughout the year through tools that will be provided to you.\n \nEducation is critical to your success at AHEAD. You are expected to continually educate not only yourself, but also our clients and your team resources.\n","hostedUrl":"https://jobs.lever.co/thinkahead/dae507a0-954c-4722-8adb-4df77bb9dd2a","applyUrl":"https://jobs.lever.co/thinkahead/dae507a0-954c-4722-8adb-4df77bb9dd2a/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Managed Services","department":"( Managed Services )","location":"United States","team":"MS Cloud","allLocations":["United States"]},"createdAt":1778634049836,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Senior Cloud Engineer - Managed Services is responsible for leading the day-to-day operation, administration, monitoring, support, and continuous improvement of customer cloud environments, including production Red Hat OpenShift (Kubernetes) platforms, across public Clouds such as Azure, AWS, GCP or OCI. This role is primarily focused on advanced cloud operations, ITSM execution, customer advisory, mentorship, and operational improvement, with secondary exposure to automation, DevOps, and reliability practices where they improve consistency, scale, and service quality. The role is expected to independently own complex and high-risk operational work, serve as a senior escalation point for major incidents and changes, and partner with architects on major design or platform engineering decisions as appropriate. There is an expectation of some travel and after-hours/weekend support in the event of major outages/issues, or when requested by the client for change windows (or similar events). \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Senior Cloud Engineer - Managed Services is responsible for leading the day-to-day operation, administration, monitoring, support, and continuous improvement of customer cloud environments, including production Red Hat OpenShift (Kubernetes) platforms, across public Clouds such as Azure, AWS, GCP or OCI. This role is primarily focused on advanced cloud operations, ITSM execution, customer advisory, mentorship, and operational improvement, with secondary exposure to automation, DevOps, and reliability practices where they improve consistency, scale, and service quality. The role is expected to independently own complex and high-risk operational work, serve as a senior escalation point for major incidents and changes, and partner with architects on major design or platform engineering decisions as appropriate. There is an expectation of some travel and after-hours/weekend support in the event of major outages/issues, or when requested by the client for change windows (or similar events). 
    ","id":"24eaba80-6233-486c-801f-65641f502da4","lists":[{"text":"Responsibilities","content":"\n
  • Lead the support and operation of cloud infrastructure, platform services, identity, networking, security controls, and operational tooling across customer environments. 
    • \n
  • Able to architect and lead deployment of moderately complex solutions related to cloud solutions. 
    • \n
  • Understands performance, scaling and functional characteristics of software technologies.
    • \n
  • Ability to understand open-source and cloud use-cases and recommend standard design patterns commonly used in such solutions (best practices). 
    • \n
  • Own complex incidents, escalations, and problem investigations; perform advanced troubleshooting, coordination, service restoration, and follow-through durable resolution. 
    • \n
  • Plan and execute complex changes and recurring operational activities including provisioning, access changes, maintenance events, backup and recovery validation, patching coordination, and platform hygiene. 
    • \n
  • Serve as a senior escalation point within the on-call rotation for major incidents, high-impact issues, and customer-approved after-hours change activity. 
    • \n
  • Follow and reinforce established ITSM processes for incident, request, change, problem, escalation, documentation, and customer-facing status communication. 
    • \n
  • Develop and maintain runbooks, SOPs, standards, knowledge articles, and technical documentation that improve consistency and service quality. 
    • \n
  • Mentor other Cloud Engineers, review work for quality and completeness, and provide technical guidance on operational best practices. 
    • \n
  • Drive monitoring, alerting, logging, tagging, policy, compliance, and cost-visibility improvements that strengthen managed cloud operations. 
    • \n
  • Use scripting, automation, and AI to reduce repetitive effort, improve consistency, and scale service delivery. 
    • \n
  • General familiarity with DevOps/SRE tooling is required but is not the primary emphasis of the role. 
    • \n
  • Participate in customer meetings, service reviews, and advisory discussions; translate technical issues, risk, and improvement opportunities into clear business-facing communication. 
    • \n
  • Operate and support Red Hat OpenShift (Kubernetes) clusters in production, including cluster health, upgrades, scaling, and lifecycle management. 
    • \n
  • Manage OpenShift access and security controls, including RBAC, SCCs, NetworkPolicies, secrets management, and certificate/ingress considerations. 
    • \n
  • Troubleshoot platform and workload issues across Kubernetes/OpenShift constructs (nodes, operators, routes/ingress, services, deployments, pods, persistent volumes) and coordinate remediation with application, network, and security teams. 
    • \n
  • Implement and validate platform backup, restore, and disaster recovery procedures (e.g., etcd, cluster resources, and persistent data) in accordance with customer requirements. 
    • \n
  • Support platform automation and standardization efforts using infrastructure as code and GitOps practices (e.g., Terraform, Ansible, Helm, Argo CD) to improve repeatability and reduce operational risk. 
    • \n
  • Define and improve observability for cloud and OpenShift platforms (metrics, logs, traces), tune alerting to reduce noise, and contribute to availability, performance, and capacity planning. 
    • \n
  • Other job duties as assigned. 
    • \n"},{"text":"Qualifications","content":"\n
  • 5+ years in customer-facing IT infrastructure, cloud operations, systems administration, or managed services support, including work in production environments.
    • \n
  • Strong operational expertise in at least one major cloud platform, with the ability to lead complex support and administration activities in Azure. 
    • \n
  • Experience with other clouds such as GCP, AWS, and OCI is a strong preference. 
    • \n
  • Minimum 3+ years of experience supporting a production OpenShift environment (on-premises, ROSA, ARO, etc.). 
    • \n
  • Experience leading complex incidents, escalations, change execution, and problem investigations in production environments. 
    • \n
  • Experience with Windows and/or Linux server operations, networking fundamentals, identity and access management, monitoring, governance, and operational documentation. 
    • \n
  • Experience in a managed services, consulting, or multi-customer support environment, ideally supporting complex enterprise customers (preferred).
    • \n
  • Strong working knowledge of PowerShell, Python, Bash, infrastructure as code, automation, CI/CD, or related platform tooling used to improve cloud operations (preferred).
    • \n
  • Relevant advanced cloud, operations, or platform certifications are a plus (preferred).
    • \n"},{"text":"Skills","content":"\n
  • Advanced troubleshooting, operational execution, and issue ownership skills in live production environments. 
    • \n
  • Preferred certifications: Red Hat Certified Specialist in OpenShift Administration (or Red Hat Certified OpenShift Administrator), Red Hat Certified System Administrator (RHCSA), Kubernetes certifications (CKA/CKAD), along with AWS/Azure certifications. 
    • \n
  • Ability to independently own complex and high-risk operational work, drive resolution across multiple teams, and make sound escalation decisions. 
    • \n
  • Strong customer-facing verbal and written communication skills for technical, operational, and advisory conversations. 
    • \n
  • Experience and ability to “jump on a whiteboard” in front of a customer to develop a solution to a business / technology goal or challenge.   
    • \n
  • Participate in pre-sales activities including scoping, positioning, technology adoption and maturation. 
    • \n
  • Strong documentation discipline, attention to detail, well organized, and respect for change control, service quality, and operational process. 
    • \n
  • Strong working knowledge of identity and access management, RBAC, least privilege, networking fundamentals, security controls, governance, and monitoring concepts. 
    • \n
  • Working knowledge of incident, request, change, problem, major incident, and escalation management in a managed services environment. 
    • \n
  • Ability to mentor others, review technical work, promote standards, and contribute to continuous service improvement. 
    • \n
  • Familiarity with source control, pipelines, infrastructure as code, observability, and related DevOps/SRE concepts as supporting capabilities rather than the primary focus of the role. 
    • \n"}],"salaryRange":{"min":140000,"max":160000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Cloud Engineer - Azure/OpenShift","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Senior Cloud Engineer - Managed Services is responsible for leading the day-to-day operation, administration, monitoring, support, and continuous improvement of customer cloud environments, including production Red Hat OpenShift (Kubernetes) platforms, across public Clouds such as Azure, AWS, GCP or OCI. This role is primarily focused on advanced cloud operations, ITSM execution, customer advisory, mentorship, and operational improvement, with secondary exposure to automation, DevOps, and reliability practices where they improve consistency, scale, and service quality. The role is expected to independently own complex and high-risk operational work, serve as a senior escalation point for major incidents and changes, and partner with architects on major design or platform engineering decisions as appropriate. There is an expectation of some travel and after-hours/weekend support in the event of major outages/issues, or when requested by the client for change windows (or similar events). 
    ","descriptionBodyPlain":"The Senior Cloud Engineer - Managed Services is responsible for leading the day-to-day operation, administration, monitoring, support, and continuous improvement of customer cloud environments, including production Red Hat OpenShift (Kubernetes) platforms, across public Clouds such as Azure, AWS, GCP or OCI. This role is primarily focused on advanced cloud operations, ITSM execution, customer advisory, mentorship, and operational improvement, with secondary exposure to automation, DevOps, and reliability practices where they improve consistency, scale, and service quality. The role is expected to independently own complex and high-risk operational work, serve as a senior escalation point for major incidents and changes, and partner with architects on major design or platform engineering decisions as appropriate. There is an expectation of some travel and after-hours/weekend support in the event of major outages/issues, or when requested by the client for change windows (or similar events). \n","hostedUrl":"https://jobs.lever.co/thinkahead/24eaba80-6233-486c-801f-65641f502da4","applyUrl":"https://jobs.lever.co/thinkahead/24eaba80-6233-486c-801f-65641f502da4/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Shared Services )","location":"United States","team":"Accounting & Finance","allLocations":["United States"]},"createdAt":1778528859172,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nA Senior Counsel operates as a subject matter expert with regard to legal matters that arise on a day-to-day basis related to commercial contracts.  \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    A Senior Counsel operates as a subject matter expert with regard to legal matters that arise on a day-to-day basis related to commercial contracts.  
    ","id":"71403466-436a-4c3f-b230-193e63f6753b","lists":[{"text":"Duties/Responsibilities ","content":"
    \n
    \n
    \n
      \n
    • \n

      Work closely with internal sales team as well as vendors and customers to mitigate risk.

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Draft, reviewing and negotiating a variety of contracts, including hardware, software, professional services, subcontractor, non-disclosure, and vendor agreements.

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Lead contract negotiations with sophisticated counter-parties.

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Propose and assist with developing tools to improve contractual processes and documentation.

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Train and manage lawyers.

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Manage outside counsel as assigned and as needed.

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Manage and respond to disputes related to contracts with opposing parties.

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Create and update templates and processes as necessary.

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Assess and minimize sources of risk, with appropriate escalations as necessary.

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Other job duties as assigned.  

      \n
      • \n\n
    \n
    \n
    "},{"text":"Education and Experience ","content":"
    \n
    \n
    \n
    \n
    \n
    \n

     

    \n
    \n
    "},{"text":"Knowledge, Skills, Abilities ","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n

     

    \n
    \n
    "},{"text":"Physical Requirements ","content":"
    \n
    \n
    \n

    The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, in accordance with the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), and other applicable federal, state, and local laws.  

    \n
    \n
    \n
      \n
    • \n

      Performance of Essential Functions: Ability to safely and effectively perform all essential job functions listed herein while meeting established productivity and quality standards. 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Attendance: Ability to maintain regular and predictable attendance, consistent with ADA, FMLA, and other applicable requirements. Includes ability to safely and reliability travel to and from an office and/or client work site, as required. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Communication Skills: Ability to hear, listen, and communicate clearly while performing job duties.  

      \n
      • \n\n
    \n
    \n
    "}],"salaryRange":{"min":140000,"max":160000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Counsel","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    A Senior Counsel operates as a subject matter expert with regard to legal matters that arise on a day-to-day basis related to commercial contracts.  
    ","descriptionBodyPlain":"A Senior Counsel operates as a subject matter expert with regard to legal matters that arise on a day-to-day basis related to commercial contracts.  \n","hostedUrl":"https://jobs.lever.co/thinkahead/71403466-436a-4c3f-b230-193e63f6753b","applyUrl":"https://jobs.lever.co/thinkahead/71403466-436a-4c3f-b230-193e63f6753b/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Digital Solutions Group )","location":"United States","team":"Data & Analytics","allLocations":["United States"]},"createdAt":1731703693749,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nSeasoned customer facing consultant with established leadership skills directing a diverse team of advisory and delivery talent. Provides onsite, hands-on client engagement management which involves the day-to-day running of a client engagement. Engagements typically include multiple practices across the Digital Solutions portfolio: Data, Cloud, Application Development, Agile, and DevOps.  Helps teams flourish by guiding efforts, directing talents and expanding knowledge and skills to deliver strategic solutions to clients. They are the on-the-ground leaders, directing work efforts, analyzing and reviewing proposals from the team, providing appropriate solutions to problems, and making decisions on the way forward by acting as liaisons between the client and the delivery team. \n \nFocused primarily on successful delivery but utilizes their position as a trusted advisor to explore other client needs and working with the team to create proposals to address them.  Senior Consultants keep in close contact with clients throughout the duration of the project as part of their official duties. \n \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    Seasoned customer facing consultant with established leadership skills directing a diverse team of advisory and delivery talent. Provides onsite, hands-on client engagement management which involves the day-to-day running of a client engagement. Engagements typically include multiple practices across the Digital Solutions portfolio: Data, Cloud, Application Development, Agile, and DevOps.  Helps teams flourish by guiding efforts, directing talents and expanding knowledge and skills to deliver strategic solutions to clients. They are the on-the-ground leaders, directing work efforts, analyzing and reviewing proposals from the team, providing appropriate solutions to problems, and making decisions on the way forward by acting as liaisons between the client and the delivery team. 
    \n
     
    \n
    Focused primarily on successful delivery but utilizes their position as a trusted advisor to explore other client needs and working with the team to create proposals to address them.  Senior Consultants keep in close contact with clients throughout the duration of the project as part of their official duties. 
    \n
     
    ","id":"4c2184d4-1c6e-451f-becf-5d93f71c4609","lists":[{"text":"Responsibilities ","content":"\n
  • Client Delivery:
    • \n
  • Facilitate strategy, roadmap, design, and planning workshops
    • \n
  • Ensure that customer expectations are appropriately set and managed
    • \n
  • Lead technical project teams in the delivery of consulting service offerings
    • \n
  • Drive and manage the objectives, requirements gathering, project tasks/milestone, project status, dependencies, and timelines, to ensure engagements are delivered successfully and on time while meeting the business objectives
    • \n
  • Breaks down the problem into manageable segments, identifies the factors that affect the problem and decides how to approach the project
    • \n
  • Final editing and sign off on project deliverables
    • \n
  • Presentation of deliverables to client executive management
    • \n\n
     
    \n\n
  • Business Development:
    • \n
  • Support business development pursuits through client discovery meetings that help qualify opportunities and allow the ideation of a strawman proposal
    • \n
  • Represent service offerings during the sales cycle, including project scoping, proposal development, and presenting proposals to clients
    • \n
  • Develop and promote relationships with customers and present technical solutions to C-Level executives
    • \n\n
     
    \n\n
  • Practice Development & Thought Leadership:
    • \n
  • Develop and enhance AHEAD Advisory services offerings, including consulting offerings and deployment services
    • \n
  • Technology thought leader and evangelist
    • \n
  • Maintain a broad knowledge and understanding of the current and anticipated future state of the IT marketplace including IT trends, technologies, and standards
    • \n
  • Mentor to team members
    • \n"},{"text":"Qualifications","content":"\n
  • Minimum 10 years of experience as senior information technology leader overseeing transformative modernization initiatives (e.g., cloud adoption, data governance, data strategy, automation, agile-at-scale adoption)
    • \n
  • Senior-level consulting experience
    • \n
  • Strong understanding of business measurement frameworks (e.g., OKRs)
    • \n
  • Minimum of five years of executive technology consulting experience
    • \n
  • Undergraduate degree in Computer Science, Mathematics, or similar discipline
    • \n
  • Excellent verbal and written communication skills
    • \n
  • Demonstrated Business Acumen
    • \n
  • Ability to solve complex, abstract problems
    • \n
  • Excellent interpersonal skills, good listener, ability to connect with different personalities
    • \n
  • Executive presence
    • \n
  • Demonstrated experience as a technology change agent
    • \n
  • MBA is a plus
    • \n"}],"salaryRange":{"min":175000,"max":205000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Data Consultant","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    Seasoned customer facing consultant with established leadership skills directing a diverse team of advisory and delivery talent. Provides onsite, hands-on client engagement management which involves the day-to-day running of a client engagement. Engagements typically include multiple practices across the Digital Solutions portfolio: Data, Cloud, Application Development, Agile, and DevOps.  Helps teams flourish by guiding efforts, directing talents and expanding knowledge and skills to deliver strategic solutions to clients. They are the on-the-ground leaders, directing work efforts, analyzing and reviewing proposals from the team, providing appropriate solutions to problems, and making decisions on the way forward by acting as liaisons between the client and the delivery team. 
    \n
     
    \n
    Focused primarily on successful delivery but utilizes their position as a trusted advisor to explore other client needs and working with the team to create proposals to address them.  Senior Consultants keep in close contact with clients throughout the duration of the project as part of their official duties. 
    \n
     
    ","descriptionBodyPlain":"Seasoned customer facing consultant with established leadership skills directing a diverse team of advisory and delivery talent. Provides onsite, hands-on client engagement management which involves the day-to-day running of a client engagement. Engagements typically include multiple practices across the Digital Solutions portfolio: Data, Cloud, Application Development, Agile, and DevOps.  Helps teams flourish by guiding efforts, directing talents and expanding knowledge and skills to deliver strategic solutions to clients. They are the on-the-ground leaders, directing work efforts, analyzing and reviewing proposals from the team, providing appropriate solutions to problems, and making decisions on the way forward by acting as liaisons between the client and the delivery team. \n \nFocused primarily on successful delivery but utilizes their position as a trusted advisor to explore other client needs and working with the team to create proposals to address them.  Senior Consultants keep in close contact with clients throughout the duration of the project as part of their official duties. \n \n","hostedUrl":"https://jobs.lever.co/thinkahead/4c2184d4-1c6e-451f-becf-5d93f71c4609","applyUrl":"https://jobs.lever.co/thinkahead/4c2184d4-1c6e-451f-becf-5d93f71c4609/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"United States","team":"MS Security","allLocations":["United States"]},"createdAt":1777926387948,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","id":"c9858f96-fe16-4e2d-873d-b8005bbac39d","lists":[{"text":"Responsibilities:","content":"
    \n\n
  • Key member of the Leadership team.
    • \n
  • Manage a team of support administrators, engineers and/or technical leads within the Security Operations Center
    • \n
  • Develop service management strategies and identifying staff, tools, and specialized support to ensure processes are providing maximum efficiency.
    • \n
  • Primarily responsible for security event monitoring, management, and response
    • \n
  • Ensure incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring
    • \n
  • Ensure compliance to Service Level Agreements and Objectives, process adherence and process improvisation to achieve operational objectives
    • \n
  • Revise and develop processes to strengthen the current Security Operations Framework, review policies and highlight the challenges in managing SLAs
    • \n
  • Responsible for team & vendor management, overall use of resources and initiation of corrective action where required for Security Operations Center
    • \n
  • Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring
    • \n
  • Responsible for integration of standard and non-standard logs in SIEM
    • \n
  • Creation of reports, dashboards, metrics for managed security operations and presents to leadership team
    • \n
  • Coordination with stakeholders, build and maintain positive working relationships with them
    • \n
  • Responsible for team development including product training, threat analysis, managed security services and soft (people) skills
    • \n
  • Creation of career path framework from Tier 1 to Tier 3 and beyond.
    • \n
  • Support the managed security specialist sales team with customer relations
    • \n
  • Maintenance of regular cadence with customers to ensure satisfaction and continued service development.
    • \n
  • Travel 20%
    • \n\n
    "},{"text":"Qualifications:","content":"
    \n\n
  • Bachelor’s degree or equivalent experience.
    • \n
  • 5+ years’ experience in IT Management or Operations Management in a multi-customer environment.
    • \n
  • High level of oral and written communication skills in order to communicate effectively with colleagues and stakeholders.
    • \n
  • Proficient in Incident Management and Response
    • \n
  • Experience in security device management including SIEM (Elastic and AlienVault), EDR (Sophos, Crowdstrike, Elastic), Vulnerability Management (Tenable, Rapid7, Qualys) and other security toolsets
    • \n
  • In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management etc.
    • \n
  • Experience in threat management
    • \n
  • Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix
    • \n
  • Knowledge of applications, databases, middleware to address security threats against the same.
    • \n
  • Proficient in preparation of reports, dashboards and documentation
    • \n
  • Excellent communication and leadership skills
    • \n
  • Experience in performing vendor management
    • \n
  • Ability to handle high pressure situations with key stakeholders
    • \n
  • Good Analytical skills, Problem solving and Interpersonal skills
    • \n
  • Track record of strong leadership
    • \n
  • Desired Educational and Certification Qualifications: CISSP, CCSP, GDAT, GCIA, GNFA
    • \n\n
    "},{"text":"Success Characteristics:","content":"
    \n\n
  • Analytical, relationship builder, change advocate, diplomacy, self-starter, planning and organization skills.
    • \n
  • Integrity, enthusiastic, respectful, accountable, achieves excellence, and consistently delivers quality service to team members and customers alike.
    • \n
  • Successful experience with and affinity for small to large size business environments.
    • \n
  • Ability to adapt and thrive in a dynamic work environment.
    • \n\n
    "}],"salaryRange":{"min":350000,"max":400000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Director, Managed Security Services and Solutions Delivery","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/c9858f96-fe16-4e2d-873d-b8005bbac39d","applyUrl":"https://jobs.lever.co/thinkahead/c9858f96-fe16-4e2d-873d-b8005bbac39d/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Managed Services )","location":"India","team":"MS Infrastructure","allLocations":["India"]},"createdAt":1778253494305,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAs a M365 Engineer, you will be responsible for managing, maintaining, and optimizing our organization's M365 environment. You will play a critical role in ensuring the integrity, security, and efficiency of our email systems and identity management processes.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    As a M365 Engineer, you will be responsible for managing, maintaining, and optimizing our organization's M365 environment. You will play a critical role in ensuring the integrity, security, and efficiency of our email systems and identity management processes.
    ","id":"f23e74f2-65c1-4413-973d-6f9e1716abc0","lists":[{"text":"Key Responsibilities","content":"
    \n
    Exchange Online Management:
    \n
    "},{"text":"Required Skills","content":"
    \n
    "},{"text":"Preferred Skills","content":"
    \n
    "}],"text":"Senior Engineer - Microsoft","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    As a M365 Engineer, you will be responsible for managing, maintaining, and optimizing our organization's M365 environment. You will play a critical role in ensuring the integrity, security, and efficiency of our email systems and identity management processes.
    ","descriptionBodyPlain":"As a M365 Engineer, you will be responsible for managing, maintaining, and optimizing our organization's M365 environment. You will play a critical role in ensuring the integrity, security, and efficiency of our email systems and identity management processes.\n","hostedUrl":"https://jobs.lever.co/thinkahead/f23e74f2-65c1-4413-973d-6f9e1716abc0","applyUrl":"https://jobs.lever.co/thinkahead/f23e74f2-65c1-4413-973d-6f9e1716abc0/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Gurugram, Haryana","team":"MS Cloud","allLocations":["Gurugram, Haryana"]},"createdAt":1778230690035,"descriptionPlain":"We are seeking a versatile Tier/3 AWS Engineer to join our Partner-Led Enterprise Support team. You will act as the primary technical escalation point for a broad range of AWS customers, handling high-severity incidents, complex architectural reviews, and proactive optimization across the full AWS service portfolio. This role requires deep, practical expertise in multiple AWS domains and the ability to deliver rapid, high-quality outcomes under pressure. As a Senior Cloud Engineer, you will utilize your extensive knowledge and experience to design, develop and deploy solutions for an array of technologies. You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. A Senior Cloud Engineer is a highly experienced field professional, who combines a breadth of knowledge across open-source, enterprise and cloud technologies with a proven track record of delivery. They are expected to lead engagements and exhibit a high degree of commercial awareness along with mature communication skills. The Senior Cloud Engineer is highly experienced in designing, developing, and deploying integration solutions with external third-party tools. You will work with customer service owners, process owners and various service delivery groups and participate in customer engagements, demonstrations, and meetings in a professional and courteous manner. There is an expectation of some travel and after-hours/weekend support in the event of major outages/issues, or when requested by the client for change windows (or similar events).\n","description":"
    We are seeking a versatile Tier/3 AWS Engineer to join our Partner-Led Enterprise Support team. You will act as the primary technical escalation point for a broad range of AWS customers, handling high-severity incidents, complex architectural reviews, and proactive optimization across the full AWS service portfolio. This role requires deep, practical expertise in multiple AWS domains and the ability to deliver rapid, high-quality outcomes under pressure. As a Senior Cloud Engineer, you will utilize your extensive knowledge and experience to design, develop and deploy solutions for an array of technologies. You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. A Senior Cloud Engineer is a highly experienced field professional, who combines a breadth of knowledge across open-source, enterprise and cloud technologies with a proven track record of delivery. They are expected to lead engagements and exhibit a high degree of commercial awareness along with mature communication skills. The Senior Cloud Engineer is highly experienced in designing, developing, and deploying integration solutions with external third-party tools. You will work with customer service owners, process owners and various service delivery groups and participate in customer engagements, demonstrations, and meetings in a professional and courteous manner. There is an expectation of some travel and after-hours/weekend support in the event of major outages/issues, or when requested by the client for change windows (or similar events).
    ","id":"c2e81feb-78a4-4563-a2a0-96067f422fcf","lists":[{"text":"Key Responsibilities ","content":"

    Incident & Problem Management

    \n

    Lead triage, diagnosis, and resolution of critical (P1/P2) incidents across the AWS ecosystem.

    \n

    Perform root cause analysis (RCA) and deliver customer-facing post-mortem reports with actionable prevention plans.

    \n

    Coordinate with Technical Account Managers (TAMs), Service Teams, and customer stakeholders during live outages, Demos and meetings.

    \n

    Advanced Troubleshooting (Broad AWS Coverage)

    \n

    Compute: EC2 (AMI baking, Spot, Graviton), Lambda (concurrency, VPC), ECS/EKS (Fargate, Karpenter), Batch, Outposts.

    \n

    Storage: S3 (lifecycle, replication, Event Notifications), EBS (io2 Block Express, snapshots), EFS, FSx (ONTAP, Lustre), Storage Gateway, Backup.

    \n

    Database: RDS (Aurora, Multi-AZ, read replicas), DynamoDB (GSI, DAX, Streams), DocumentDB, Neptune, ElastiCache (Redis/Memcached).

    \n

    Networking & Content Delivery: VPC (peering, TGW, Network Firewall), Direct Connect, Site-to-Site VPN, Route 53 (health checks, latency routing), CloudFront, Global Accelerator, API Gateway.

    \n

    Security, Identity & Compliance: IAM (policies, SCPs, permissions boundaries), KMS, Secrets Manager, Security Hub, GuardDuty, Macie, Certificate Manager, WAF, Shield.

    \n

    Management & Governance: AWS Organizations, Control Tower, CloudTrail, Config, Trusted Advisor, Service Quotas, License Manager.

    \n

    Analytics: Athena, Redshift, EMR, Kinesis (Data Streams, Firehose), MSK, QuickSight, OpenSearch Service.

    \n

    AI/ML & Serverless: SageMaker, Bedrock, Rekognition, Comprehend, AppFlow, Step Functions, EventBridge.

    \n

    Developer Tools: CodeCommit, CodeBuild, CodePipeline, CodeDeploy, Cloud9, X-Ray.

    \n

    Team Leadership & Knowledge Sharing

    \n

    Mentor junior engineers and maintain internal knowledge base.

    \n

    Contribute to internal tooling (custom dashboards, alerting, automation).

    "},{"text":"Required Qualifications ","content":"
    \n

    8+ years hands-on experience designing, operating, and troubleshooting production workloads on AWS.

    \n

    AWS Professional-level certification (Solutions Architect Pro or DevOps Engineer Pro) + at least one Specialty (e.g., Security, Networking, Data Analytics, ML).

    \n

    Broad, practical knowledge across compute, storage, database, networking, security, and management tools (see domains above).

    \n

    Proficiency in Infrastructure as Code (CloudFormation, CDK, or Terraform).

    \n

    Strong scripting: Python (boto3) and shell scripting; experience with automation frameworks.

    \n

    Advanced Troubleshooting (Broad AWS Coverage)

    \n

    Compute: EC2 (AMI baking, Spot, Graviton), Lambda (concurrency, VPC), ECS/EKS (Fargate, Karpenter), Batch, Outposts.

    \n

    Storage:S3 (lifecycle, replication, Event Notifications), EBS (io2 Block Express, snapshots), EFS, FSx (ONTAP, Lustre), Storage Gateway, Backup.

    \n

    Database: RDS (Aurora, Multi-AZ, read replicas), DynamoDB (GSI, DAX, Streams), DocumentDB, Neptune, ElastiCache (Redis/Memcached).

    \n

    Networking & Content Delivery: VPC (peering, TGW, Network Firewall), Direct Connect, Site-to-Site VPN, Route 53 (health checks, latency routing), CloudFront, Global Accelerator, API Gateway.

    \n

    Security, Identity & Compliance: IAM (policies, SCPs, permissions boundaries), KMS, Secrets Manager, Security Hub, GuardDuty, Macie, Certificate Manager, WAF, Shield.

    \n

    Management & Governance: AWS Organizations, Control Tower, CloudTrail, Config, Trusted Advisor, Service Quotas, License Manager.

    \n

    Analytics: Athena, Redshift, EMR, Kinesis (Data Streams, Firehose), MSK, QuickSight, OpenSearch Service.

    \n

    AI/ML & Serverless: SageMaker, Bedrock, Rekognition, Comprehend, AppFlow, Step Functions, EventBridge.

    \n

    Developer Tools: CodeCommit, CodeBuild, CodePipeline, CodeDeploy, Cloud9, X-Ray.

    \n

    Team Leadership & Knowledge Sharing

    \n

    Broad, practical knowledge across compute, storage, database, networking, security, and management tools (see domains above).

    \n

    Proficiency in Infrastructure as Code (CloudFormation, CDK, or Terraform).

    \n

    Strong scripting: Python (boto3) and shell scripting; experience with automation frameworks.

    \n

    Mentor junior engineers and maintain internal knowledge base.

    \n

    Contribute to internal tooling (custom dashboards, alerting, automation).

    \n

    Incident Response

    \n

    Proven ability to resolve critical incidents in large-scale environments (include SLA metrics).

    \n

    Familiar with ITIL-style problem management and blameless post-mortems.

    \n

    Lead triage, diagnosis, and resolution of critical (P1/P2) incidents across the AWS ecosystem.

    \n

    Perform root cause analysis (RCA) and deliver customer-facing post-mortem reports with actionable prevention plans.

    \n

    Coordinate with Technical Account Managers (TAMs), Service Teams, and customer stakeholders during live outages.

    \n
    "},{"text":"Qualifications ","content":"
    \n

    Customer-facing role for a minimum of 5+ years

    \n

    3+ years designing, securing, and deploying large-scale applications and solutions

    \n

    Experience with one of the major cloud vendor environments (development, access, migration)  

    \n

    Effectively communicate with, and present to all levels of the organization

    \n

    Subject matter expert in at least one major cloud provider (AWS/Azure/GCP)

    \n

    Architect level development skills in at least one development language (Java, Python, PowerShell, etc.)

    \n

    Strong skills integrating third party tools and solutions

    \n

    Strong project and situational awareness

    \n

    Strong attention to detail

    \n

    Self-starter

    \n

    Well organized

    \n

    Able to travel as required

    \n
    "},{"text":"Requirements ","content":"
    \n

    AI / GenAI Knowledge Requirements

    \n

    Basic understanding of Artificial Intelligence (AI), Machine Learning (ML), and Generative AI concepts.

    \n

    Exposure to AWS AI/ML services such as Amazon Bedrock, SageMaker, Rekognition, Comprehend, Textract, or Lex.

    \n

    Understanding AI-assisted operations, automation, and observability tools.

    \n

    Awareness of Large Language Models (LLMs), prompt engineering, and AI governance/security best practices.

    \n

    Ability to support AI/ML workloads on cloud infrastructure including GPU-enabled environments.

    \n

    Familiarity with integrating AI services into DevOps and cloud automation workflows is an added advantage. Recognized Technical Expertise

    \n

    Proven skills in multiple billable technologies (as measured by certification/approved training completion/proven abilities)

    \n

    Recognized subject matter expert in professional discipline

    \n

    Depth of knowledge and experience enables contribution in a more complex/critical environment

    \n

    Contributions often exceed the full requirements of the expected competencies relative to one’s current job title Lead vs Contribute

    \n

    Can participate with and lead a team of technical delivery resources across skillsets within a practice to help achieve customer’s business goals and technology needs

    \n

    Can participate in and lead written deliverable creation across areas of expertise

    \n

    Provides measurable input into AHEAD new products, processes, standards, and / or plans

    \n

    Able to provide time estimates for work that needs to be accomplished based on the available information

    \n

    Coordinates cross-practice and can contribute to cross-practice deliverables using current templates

    \n

    Self-starter in finding work during non-scheduled work hours

    \n

    Prioritizes and completes tasks independently on-time or ahead of schedule

    \n

    Able to lead development and testing activities

    \n

    Achieve high team standards. Contributes to the refinement of methodology and best practices to establish quality and effectiveness

    \n

    Initiate and participate in authoring PCR requests when additional work is being requested Architect Skills

    \n

    Depth and demonstrated expertise across at least one technology

    \n

    Able to architect and lead deployment of moderately complex solutions related to cloud solutions

    \n

    Understands performance, scaling and functional characteristics of software technologies

    \n

    Ability to understand open-source and cloud use-cases, and recommend standard design patterns commonly used in such solutions (best practices) Certifications – good to have

    \n

    AWS Certified Solutions Architect – Associate

    \n

    AWS Certified SysOps Administrator – Associate

    \n

    AWS Certified DevOps Engineer – Professional (Preferred)

    \n

    AWS Certified Solutions Architect – Professional (Preferred)

    \n

    HashiCorp Certified: Terraform Associate

    \n

    Certified Kubernetes Administrator (CKA)

    \n

    AWS Certified Machine Learning – Specialty (Good to Have)

    \n

    Google Cloud Professional Machine Learning Engineer (Good to Have) Communications (verbal and written)

    \n

    Communicates with external customers, which may include senior management, on matters that require explanation, interpretation, and/or advising

    \n

    Often exceeds expectations with respect to customer expectations (communications, meets commitments, etc.)

    \n

    Able to work with outside vendors on internal or customer related issues

    \n

    Participate in pre-sales activities including scoping, positioning, technology adoption and maturation

    \n

    Able to identify new client opportunities inside of the POD and communicate those to upper management including the Team Lead

    \n

    Can communicate beyond tactics and technology and can help customers management set strategic direction

    \n

    Can write and lead complex deliverables within the practice

    \n

    Ability to understand and translate customer requirements into technical requirements Leadership and Influence

    \n

    Works to influence direct team members, broader internal team, and external customers, to agree and accept new concepts, best practices, and approaches

    \n

    Advises and trains more junior staff via mentorship while helping to drive the entire AHEAD platform

    \n

    A reliable resource for marketing on thought leadership pieces for their practice for AHEAD and our customers

    \n

    Has started speaking at industry conferences and/or webinars

    \n

    Contributes to more complex workshops and understands how their area of expertise fits into our stitching message

    \n

    Accepts responsibility for own actions and sometimes those of others as part of a team

    \n

    Works well with immediate, extend and external teams, a true team player

    \n

    Consistently meets expectations in terms of customer facing, writing, presentation and problem solving skills and requires little to no supervision in this area

    \n

    Consistently exhibits a positive attitude towards AHEAD and its customers

    \n

    Willing to go the extra mile when asked to do so (i.e., time outside of normal working hours to support a customer initiative, production roll-out, could also be > 40 hours for short intervals)

    \n

    Consistently pursues self-development and drives the AHEAD business model for self and sometimes others on the team

    \n

    Highly respected by peers and sales team Culture o Support initiatives beyond area of responsibility o Encourage cross team interaction o Motivate people to think creatively o Achieve success through others

    \n
    "}],"text":"Senior Engineer – AWS","country":"IN","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"
    We are seeking a versatile Tier/3 AWS Engineer to join our Partner-Led Enterprise Support team. You will act as the primary technical escalation point for a broad range of AWS customers, handling high-severity incidents, complex architectural reviews, and proactive optimization across the full AWS service portfolio. This role requires deep, practical expertise in multiple AWS domains and the ability to deliver rapid, high-quality outcomes under pressure. As a Senior Cloud Engineer, you will utilize your extensive knowledge and experience to design, develop and deploy solutions for an array of technologies. You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. A Senior Cloud Engineer is a highly experienced field professional, who combines a breadth of knowledge across open-source, enterprise and cloud technologies with a proven track record of delivery. They are expected to lead engagements and exhibit a high degree of commercial awareness along with mature communication skills. The Senior Cloud Engineer is highly experienced in designing, developing, and deploying integration solutions with external third-party tools. You will work with customer service owners, process owners and various service delivery groups and participate in customer engagements, demonstrations, and meetings in a professional and courteous manner. There is an expectation of some travel and after-hours/weekend support in the event of major outages/issues, or when requested by the client for change windows (or similar events).
    ","descriptionBodyPlain":"We are seeking a versatile Tier/3 AWS Engineer to join our Partner-Led Enterprise Support team. You will act as the primary technical escalation point for a broad range of AWS customers, handling high-severity incidents, complex architectural reviews, and proactive optimization across the full AWS service portfolio. This role requires deep, practical expertise in multiple AWS domains and the ability to deliver rapid, high-quality outcomes under pressure. As a Senior Cloud Engineer, you will utilize your extensive knowledge and experience to design, develop and deploy solutions for an array of technologies. You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. A Senior Cloud Engineer is a highly experienced field professional, who combines a breadth of knowledge across open-source, enterprise and cloud technologies with a proven track record of delivery. They are expected to lead engagements and exhibit a high degree of commercial awareness along with mature communication skills. The Senior Cloud Engineer is highly experienced in designing, developing, and deploying integration solutions with external third-party tools. You will work with customer service owners, process owners and various service delivery groups and participate in customer engagements, demonstrations, and meetings in a professional and courteous manner. There is an expectation of some travel and after-hours/weekend support in the event of major outages/issues, or when requested by the client for change windows (or similar events).\n","hostedUrl":"https://jobs.lever.co/thinkahead/c2e81feb-78a4-4563-a2a0-96067f422fcf","applyUrl":"https://jobs.lever.co/thinkahead/c2e81feb-78a4-4563-a2a0-96067f422fcf/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Hyderabad","team":"MS Infrastructure","allLocations":["Hyderabad"]},"createdAt":1775125140646,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","id":"5f3e7534-1a37-493d-b234-13c7eba07bf7","lists":[{"text":"Key Responsibilities","content":"
    \n\n
  • Design, deploy, and manage Microsoft 365 services including:\n\n
  • Exchange Online
    • \n
  • SharePoint Online
    • \n
  • Microsoft Teams
    • \n
  • OneDrive for Business
    • \n\n\n
  • Lead architecture and implementation of Microsoft 365 tenant environments
    • \n
  • Manage Azure Active Directory (Azure AD / Entra ID) including:\n\n
  • Identity lifecycle
    • \n
  • Conditional Access
    • \n
  • MFA and SSO
    • \n\n\n
  • Implement and manage security & compliance solutions:\n\n
  • Microsoft Defender for Office 365
    • \n
  • Data Loss Prevention (DLP)
    • \n
  • eDiscovery & retention policies
    • \n
  • Microsoft Purview
    • \n\n\n
  • Plan and execute migration projects:\n\n
  • On-premises to Microsoft 365
    • \n
  • Tenant-to-tenant migrations
    • \n\n\n
  • Automate administrative tasks using:\n\n
  • PowerShell
    • \n
  • \n
    Microsoft Graph API
    \n
    • \n\n\n
  • \n
    Strong knowledge of M365 security, compliance, and governance features.
    \n
    • \n
  • \n
    Implement and monitor security controls (Conditional Access, DLP, MFA, Defender for Office 365).
    \n
    • \n
  • Ensure compliance with organizational policies and industry regulations.
    • \n
  • Manage tenant configuration, licensing, and lifecycle management.
    • \n
  • Provide advanced troubleshooting and performance optimization across M365 workloads.
    • \n
  • Automate repetitive tasks using PowerShell, Graph API, and other scripting tools.
    • \n
  • Lead the planning, deployment, and management of Microsoft 365 services (Exchange Online, SharePoint Online, Teams, OneDrive, Intune, Power Platform).
    • \n
  • Design and implement governance, compliance, and security frameworks for M365.
    • \n
  • Provide L3/L4 support and mentor junior engineers
    • \n\n
    "},{"text":" Required Skills & Qualifications:","content":"
    \n
    Required Skills & Qualifications:
    \n\n
  • Strong hands-on experience with Microsoft 365 ecosystem
    • \n
  • Expertise in:\n\n
  • Exchange Online & Hybrid deployments
    • \n
  • SharePoint Online architecture
    • \n
  • Microsoft Teams governance
    • \n\n\n
  • Deep knowledge of:\n\n
  • Azure AD / Entra ID
    • \n
  • Identity & Access Management (IAM)
    • \n\n\n
  • Experience with:\n\n
  • PowerShell scripting (mandatory)
    • \n
  • Automation & orchestration
    • \n\n\n\n
    "}],"text":"Senior Engineer M365","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/5f3e7534-1a37-493d-b234-13c7eba07bf7","applyUrl":"https://jobs.lever.co/thinkahead/5f3e7534-1a37-493d-b234-13c7eba07bf7/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Shared Services )","location":"Chicago, Illinois","team":"Information Technology","allLocations":["Chicago, Illinois"]},"createdAt":1780523406063,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    The Senior Manager, Physical Security Systems and Operations will lead the design, governance, standardization, and day-to-day operational effectiveness of AHEAD’s physical security technology environment. This role is responsible for developing security systems standards, managing system lifecycles, recommending and supporting the selection and implementation of new physical security technologies, and ensuring those technologies drive measurable operational outcomes across the business.

    \n

    This individual will serve as a key partner to internal stakeholders and external security integrators, with particular focus on real estate projects, site builds, expansions, and operational improvements. They will also establish and manage key performance indicators for physical security systems to improve reliability, governance, and scalability across AHEAD locations.

    \n
    ","id":"877ce4ce-8669-44c4-b961-14049918ec9e","lists":[{"text":"Key Responsibilities","content":"
    \n\n
  • Security Systems Strategy, Standards, and Governance
    • \n
  • Develop and maintain enterprise standards for physical security systems, including access control, video surveillance, alarms, and related integrations.
    • \n
  • Create and enforce governance for system configuration, permissions, audit logging, change control, data handling, and lifecycle management.
    • \n
  • Standardize platforms and configurations across sites to support consistency, auditability, and scale.
    • \n
  • Systems Lifecycle and Technology Management
    • \n
  • Own the lifecycle of physical security systems from evaluation and implementation through optimization, maintenance, and retirement.
    • \n
  • Recommend new technologies and enhancements that improve security posture, user experience, operational resilience, and program maturity.
    • \n
  • Partner with vendors and integrators to ensure system uptime, service quality, maintenance, and roadmap alignment.
    • \n
  • Operational Execution
    • \n
  • Oversee day-to-day operation of physical security platforms and help ensure technology decisions translate into effective field execution and measurable business impact.
    • \n
  • Support monitoring, incident workflows, and operational readiness for critical systems and sites.
    • \n
  • Drive continuous improvement by identifying process gaps, reducing manual work, and improving reliability across physical and mobile credential environments.
    • \n
  • Cross-Functional Partnership
    • \n
  • Interface directly with security integrators and internal cross-functional partners, including Real Estate, Facilities, HR, IT, Legal, and Compliance, to align security technology with business needs and project delivery timelines.
    • \n
  • Provide physical security systems leadership for office builds, renovations, expansions, and relocations, ensuring standardized design and implementation.
    • \n
  • Support access governance processes tied to onboarding, transfers, and terminations in coordination with internal stakeholders.
    • \n
  • Metrics and Performance Management
    • \n
  • Define, track, and report key performance indicators for physical security systems and operations, including uptime, defect/failure rates, service responsiveness, access governance, and operational quality.
    • \n
  • Use data and metrics to prioritize improvements, inform investment decisions, and demonstrate program impact.
    • \n\n
    "},{"text":"Qualifications","content":"
    \n\n
  • 7–10+ years of experience in physical security systems, security technology, or security operations roles.
    • \n
  • Deep experience with physical security platforms such as access control, video surveillance, alarms, and related integrations.
    • \n
  • Strong understanding of system governance, identity/access workflows, and role-based access principles.
    • \n
  • Experience working with external security integrators, service providers, and technology vendors.
    • \n
  • Demonstrated ability to influence cross-functional partners and manage work across multiple stakeholders and projects.
    • \n
  • Strong analytical and operational mindset, with experience building or managing KPI-driven programs.
    • \n
  • Comfortable operating in a growing, fast-paced environment and building structure where maturity is still developing.
    • \n\n
    "},{"text":"Preferred Qualifications","content":"\n
  • Experience supporting corporate office, lab, or multi-site environments.
    • \n
  • Familiarity with audit, compliance, and control requirements related to physical security operations.
    • \n
  • Experience supporting new site development, expansions, or real estate-driven security projects.
    • \n"},{"text":"What Success Looks Like","content":"
    \n\n
  • In this role, success means AHEAD has stronger security systems governance, clearer technical standards, improved platform reliability, better lifecycle management, more effective vendor oversight, and measurable operational performance across physical security systems globally.
    • \n\n
    "}],"salaryRange":{"min":130000,"max":160000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Manager, Physical Security Systems and Operations","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    The Senior Manager, Physical Security Systems and Operations will lead the design, governance, standardization, and day-to-day operational effectiveness of AHEAD’s physical security technology environment. This role is responsible for developing security systems standards, managing system lifecycles, recommending and supporting the selection and implementation of new physical security technologies, and ensuring those technologies drive measurable operational outcomes across the business.

    \n

    This individual will serve as a key partner to internal stakeholders and external security integrators, with particular focus on real estate projects, site builds, expansions, and operational improvements. They will also establish and manage key performance indicators for physical security systems to improve reliability, governance, and scalability across AHEAD locations.

    \n
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/877ce4ce-8669-44c4-b961-14049918ec9e","applyUrl":"https://jobs.lever.co/thinkahead/877ce4ce-8669-44c4-b961-14049918ec9e/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Hyderabad","team":"MS Infrastructure","allLocations":["Hyderabad"]},"createdAt":1775127274846,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking a Solutions Architect – Microsoft Technologies to serve as a senior technical authority across the Microsoft ecosystem, bridging solution design, client advisory, pre-sales engineering, and advanced troubleshooting for AHEAD’s Intelligent Support clients. This role is central to how we deliver value — you will design scalable, secure Microsoft-based solutions, guide clients through complex technical decisions, and act as the escalation point for the most challenging incidents across Azure, Microsoft 365, and on-premises infrastructure. \nThe ideal candidate is a hands-on technologist who can whiteboard an enterprise architecture in the morning, lead a client through a critical incident in the afternoon, and refine a go-to-market proposal by end of day. You thrive at the intersection of deep technical knowledge and client-facing communication, and you are energized by solving problems others have given up on.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n
    \n

    We are seeking a Solutions Architect – Microsoft Technologies to serve as a senior technical authority across the Microsoft ecosystem, bridging solution design, client advisory, pre-sales engineering, and advanced troubleshooting for AHEAD’s Intelligent Support clients. This role is central to how we deliver value — you will design scalable, secure Microsoft-based solutions, guide clients through complex technical decisions, and act as the escalation point for the most challenging incidents across Azure, Microsoft 365, and on-premises infrastructure. 

    \n
    \n
    \n

    The ideal candidate is a hands-on technologist who can whiteboard an enterprise architecture in the morning, lead a client through a critical incident in the afternoon, and refine a go-to-market proposal by end of day. You thrive at the intersection of deep technical knowledge and client-facing communication, and you are energized by solving problems others have given up on.

    \n
    \n
    ","id":"71ae4b84-512f-45ae-8dd5-2b09b307193f","lists":[{"text":"Key Responsibilities","content":"
    \n
    \n
    \n

    Solution Design & Architecture 

    \n
    \n
    \n
      \n
    • \n

      Architect enterprise-grade Microsoft solutions spanning Azure (networking, compute, storage, identity, security), Microsoft 365, Dynamics 365, and hybrid/on-premises infrastructure tailored to client business objectives. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Lead cloud migration and modernization assessments, including workload evaluation, Azure landing zone design, migration planning, and post-migration optimization. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Design and enforce security architectures using Microsoft Entra ID, Conditional Access, Defender for Cloud, Defender for Endpoint/Identity/Office 365, Microsoft Sentinel, and Purview compliance capabilities. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Develop and present architectural roadmaps, reference designs, and technical solution documentation for client engineering teams and senior leadership. 

      \n
      • \n\n
    \n
    \n

    Client Engagement & Advisory 

    \n
    \n
    \n
      \n
    • \n

      Serve as a trusted technical advisor to enterprise clients, translating complex technology capabilities into clear business outcomes — cost savings, risk reduction, operational efficiency, and competitive advantage. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Lead discovery workshops, whiteboard sessions, and visioning engagements that align Microsoft platform capabilities with client strategic goals. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Partner with Client Success Managers and Technical Account Managers to deliver monthly operational reviews, quarterly business reviews, and proactive supportability assessments for major migrations or deployments. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Build long-term client relationships by demonstrating consistent technical depth, responsiveness, and a genuine commitment to client success. 

      \n
      • \n\n
    \n
    \n

    Technical Pre-Sales Support 

    \n
    \n
    \n
      \n
    • \n

      Collaborate with sales, solutions engineering, and partner teams to scope, design, and present Microsoft-focused solutions in a consultative, outcome-driven manner. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Develop statements of work, proposals, technical response documents, and bills of materials for Intelligent Support, Managed Services, and Professional Services engagements. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Support go-to-market strategy by evaluating emerging Microsoft services, building demonstrations, and enabling internal sales teams on new solution offerings. 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Leverage AHEAD’s Microsoft partnership programs — including ECIF, Azure Migrate & Modernize (AMM), and Azure Marketplace — to position solutions with maximum client value. 

      \n
      • \n\n
    \n
    \n

    Complex Issue Resolution & Escalation 

    \n
    \n
    \n
      \n
    • \n

      Act as the senior escalation point for complex, cross-platform incidents spanning Azure, Microsoft 365, and hybrid infrastructure — diagnosing root causes, coordinating remediation, and driving resolution where standard support processes fall short. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Troubleshoot intricate interoperability problems across Microsoft and adjacent technologies, coordinating with multiple vendor support teams when necessary to deliver end-to-end resolution. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Perform root cause analysis on critical and high-severity incidents, documenting findings and implementing preventive measures to reduce future occurrence. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Contribute to operational excellence by developing knowledge base articles, troubleshooting guides, runbooks, and standard operating procedures that uplift the broader engineering team. 

      \n
      • \n\n
    \n
    \n

    Mentorship & Continuous Improvement 

    \n
    \n
    \n
      \n
    • \n

      Mentor and coach engineers across the Intelligent Support and Managed Services teams, raising the technical bar through knowledge sharing, peer reviews, and structured development. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Stay current with Microsoft product roadmaps, feature releases, and architectural best practices; evaluate new capabilities and recommend innovations that enhance AHEAD’s service offerings. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Contribute to AHEAD’s internal communities of practice, participating in cross-practice development efforts as a subject matter expert for Microsoft technologies. 

      \n
      • \n\n
    \n
    \n
    "},{"text":"Required Qualifications","content":"
    \n
    \n

    Experience 

    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Technical Skills","content":"
    \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
    \n
    \n
    \n

    Domain 

    \n
    \n
    \n    		\n
    \n
    \n

    Core Competencies 

    \n
    \n
    \n
    \n
    \n
    \n

    Microsoft Azure 

    \n
    \n
    \n    		\n
    \n
    \n

    Virtual Networks, VMs, Storage, Azure Monitor/Log Analytics, Key Vault, Azure Policy, Management Groups, VPN Gateway, ExpressRoute, Private Link, NSGs, Azure Firewall, Application Gateway/WAF, DNS, Microsoft Entra ID, PIM, Conditional Access, Defender for Cloud 

    \n
    \n
    \n
    \n
    \n
    \n

    Microsoft 365 

    \n
    \n
    \n    		\n
    \n
    \n

    Exchange Online, SharePoint Online, OneDrive, Teams, Intune; governance and lifecycle administration; security and compliance (Purview, Defender for Office 365, Secure Score) 

    \n
    \n
    \n
    \n
    \n
    \n

    Identity & Security 

    \n
    \n
    \n    		\n
    \n
    \n

    Microsoft Entra ID, Entra Connect/Cloud Sync, ADFS, hybrid identity, SSO integration, Conditional Access, Defender for Endpoint/Identity, Microsoft Sentinel 

    \n
    \n
    \n
    \n
    \n
    \n

    On-Premises & Hybrid 

    \n
    \n
    \n    		\n
    \n
    \n

    Windows Server, Active Directory, SQL Server, System Center, Exchange Server, SharePoint Server, hybrid cloud integration 

    \n
    \n
    \n
    \n
    \n
    \n

    Automation & Tooling 

    \n
    \n
    \n    		\n
    \n
    \n

    PowerShell (advanced), Azure CLI, Terraform and/or Bicep/ARM templates; familiarity with CI/CD pipelines (Azure DevOps or GitHub Actions) 

    \n
    \n
    \n
    \n
    "},{"text":"Certifications (Required — one or more) ","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Preferred Qualifications ","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "}],"text":"Senior Microsoft Cloud Services Engineer","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n
    \n

    We are seeking a Solutions Architect – Microsoft Technologies to serve as a senior technical authority across the Microsoft ecosystem, bridging solution design, client advisory, pre-sales engineering, and advanced troubleshooting for AHEAD’s Intelligent Support clients. This role is central to how we deliver value — you will design scalable, secure Microsoft-based solutions, guide clients through complex technical decisions, and act as the escalation point for the most challenging incidents across Azure, Microsoft 365, and on-premises infrastructure. 

    \n
    \n
    \n

    The ideal candidate is a hands-on technologist who can whiteboard an enterprise architecture in the morning, lead a client through a critical incident in the afternoon, and refine a go-to-market proposal by end of day. You thrive at the intersection of deep technical knowledge and client-facing communication, and you are energized by solving problems others have given up on.

    \n
    \n
    ","descriptionBodyPlain":"We are seeking a Solutions Architect – Microsoft Technologies to serve as a senior technical authority across the Microsoft ecosystem, bridging solution design, client advisory, pre-sales engineering, and advanced troubleshooting for AHEAD’s Intelligent Support clients. This role is central to how we deliver value — you will design scalable, secure Microsoft-based solutions, guide clients through complex technical decisions, and act as the escalation point for the most challenging incidents across Azure, Microsoft 365, and on-premises infrastructure. \nThe ideal candidate is a hands-on technologist who can whiteboard an enterprise architecture in the morning, lead a client through a critical incident in the afternoon, and refine a go-to-market proposal by end of day. You thrive at the intersection of deep technical knowledge and client-facing communication, and you are energized by solving problems others have given up on.\n","hostedUrl":"https://jobs.lever.co/thinkahead/71ae4b84-512f-45ae-8dd5-2b09b307193f","applyUrl":"https://jobs.lever.co/thinkahead/71ae4b84-512f-45ae-8dd5-2b09b307193f/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"( Digital Solutions Group )","location":"Gurugram, Haryana","team":"AI & Cloud Project Management","allLocations":["Gurugram, Haryana"]},"createdAt":1775568806580,"description":"","descriptionPlain":"","id":"77a4ff48-5f32-4dc1-aa8c-a71b63ab877e","lists":[{"text":"Key Responsibilities","content":"
    \n

    1. Project Delivery & Governance

    \n\n
  • Plan and coordinate all aspects of AIC projects (strategy/assessments, architecture/design, implementation/execution, and transition to operations) from initiation through closure.

    • \n
  • Ensure service delivery success, quality, and customer satisfaction through effective project and program management practices.

    • \n
  • Lead project initiation activities, including confirmation of client objectives, success metrics, scope, assumptions, constraints, dependencies, and governance model.

    • \n
  • Develop, maintain, and execute project plans, schedules, budgets, work breakdown structures, and RAID (Risks, Assumptions, Issues, Dependencies) logs.

    • \n
  • Own project administration in AHEAD’s tools (e.g., PSA), ensuring accurate project setup, resource plans, budgets, billing milestones, and status updates.

    • \n
  • Apply change control and Project Change Request (PCR) processes for scope, schedule, and budget changes in collaboration with ELs, TLs, and Sales.
    • \n\n

    2. Stakeholder & Client Management

    \n\n
  • Serve as a primary point of contact for assigned projects, driving clear and proactive communication with client stakeholders and internal leadership.

    • \n
  • Facilitate status meetings, steering committees, and executive-level updates, providing transparent views of progress, risks, decisions, and financial health.

    • \n
  • Align delivery with AIC and client standards (e.g., Agile, hybrid, or waterfall delivery), ensuring the ways-of-working are explicit and followed.

    • \n
  • Partner with Engagement Leads and Client Directors to shape a top-notch client experience, including responsiveness, expectation management, and structured escalation handling.
    • \n\n

    3. Coordination of Global & After-Hours Work

    \n\n
  • Oversee and coordinate after-hours and weekend change windows (e.g., production cutovers, platform migrations, major releases) in partnership with US-based PMs and TLs.

    • \n
  • Act as the primary offshore liaison during change events when assigned, ensuring alignment with approved implementation plans, backout plans, and validation steps.

    • \n
  • Maintain continuous communication channels across time zones (India ↔ U.S.) so that risks, blockers, and status are clearly handed off and tracked.

    • \n
  • When no after-hours activities are scheduled, work aligned to India/U.S. overlap hours to independently lead small to medium AIC projects (e.g., cloud adoption pilots, data platform workstreams, application modernization sprints).
    • \n\n

    4. Risk, Quality, and Financial Management

    \n\n
  • Identify, document, and manage project risks, issues, and dependencies, driving timely mitigation and escalation as needed.

    • \n
  • Ensure appropriate quality gates are defined and met (e.g., design reviews, test readiness, go/no-go, post-implementation reviews).

    • \n
  • Track and manage project budgets, burn rates, and margin, raising concerns early and partnering with ELs and practice leadership to protect both client value and profitability.

    • \n
  • Support PSA data hygiene by maintaining accurate time entry expectations, project end dates, budget adjustments, and revenue alignment.
    • \n\n

    5. Practice & PMO Enablement

    \n\n
  • Model and reinforce AIC PMO standards for project hygiene, governance, and reporting, including use of standard templates, dashboards, and inspection routines.

    • \n
  • Contribute to practice development, including harvesting reusable artifacts (plans, RAID logs, status report templates, change playbooks) and improving delivery frameworks.

    • \n
  • Provide coaching and mentoring to junior project managers, coordinators, and consultants who are performing PM tasks on AIC engagements.

    • \n
  • Collaborate with Resource Management and Delivery leaders regarding  resource planning and capacity management, helping to structure onshore/offshore staffing models that align to AIC scoping guidelines.
    • \n\n

    6. Pre-Sales & Opportunity Support (As Needed)

    \n\n
  • Identify follow-on opportunities and work with client-facing teams to position next-phase work informed by project outcomes and client feedback.
    • \n\n
    "},{"text":"Must Have Skills & Experience","content":"
    \n\n
  • 10–12+ years of progressive IT project management experience, including multi-phase engagements in at least one of the following areas:\n
    • "},{"text":"Nice to Have Skills","content":"
    \n\n
  • Background in consulting or a services organization with AIC-style project portfolios (cloud, data, AI, application/platform transformations).

    • \n
  • Experience in one or more of the following:\n
    • "}],"text":"Senior Project Manager - Cloud","country":"IN","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/77a4ff48-5f32-4dc1-aa8c-a71b63ab877e","applyUrl":"https://jobs.lever.co/thinkahead/77a4ff48-5f32-4dc1-aa8c-a71b63ab877e/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Network )","location":"United States","team":"Network Advisory","allLocations":["United States"]},"createdAt":1780501792000,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\n \nWe are seeking a highly skilled Senior Project Manager with proven experience leading complex technical projects in the networking domain. The ideal candidate thrives in high-pressure environments, excels at driving execution under tight timelines, and brings both technical acumen and exceptional stakeholder management skills to complex transformation initiatives.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

     

    \n

    We are seeking a highly skilled Senior Project Manager with proven experience leading complex technical projects in the networking domain. The ideal candidate thrives in high-pressure environments, excels at driving execution under tight timelines, and brings both technical acumen and exceptional stakeholder management skills to complex transformation initiatives.

    ","id":"4ac017e9-d8b7-4237-a216-cac309f9da72","lists":[{"text":"Key Responsibilities:","content":"
    \n\n
  • Lead the project planning, execution, and delivery within scope, budget, and aggressive timelines.
    • \n
  • Coordinate cross-functional teams including network engineers and architects to ensure project objectives are met.
    • \n
  • Serve as the primary point of contact for customers, driving regular communication, progress reporting, and expectation management.
    • \n
  • Identify, document, and actively manage project risks, dependencies, and issues, ensuring timely resolution and escalation as required.
    • \n
  • Develop and maintain project documentation including project plans, risk registers, status reports, and customer-facing updates.
    • \n
  • Manage change requests and scope adjustments in coordination with stakeholders and technical teams.
    • \n
  • May include the planning, and coordination of migration waves, including dependency management and cutover activities.
    • \n
  • Depending on project requirements, oversee and organize application testing efforts, ensuring validation and readiness for post-migration operations.
    • \n\n
    "},{"text":"Skills-Required:","content":"
    \n\n
  • 7+ years of project management experience, with at least 3+ years leading enterprise-scale cloud migration or network transformation projects.
    • \n
  • Strong knowledge of enterprise networking concepts
    • \n
  • Exceptional organizational skills with the ability to manage multiple priorities and aggressive delivery timelines.
    • \n
  • Excellent written and verbal communication skills, with demonstrated success in customer-facing roles.
    • \n
  • Proficiency with project management tools (e.g., MS Project, Jira, Smartsheet,)
    • \n\n
    "},{"text":"Skills-Nice to Have:","content":"
    \n\n
  • Bachelor’s degree in Information Technology or related field
    • \n
  • Proven track record of managing network deployments
    • \n
  • Proven experience planning and executing migration waves and coordinating large testing efforts.
    • \n
  • PMP certified
    • \n\n

     

    \n
    "}],"salaryRange":{"min":140000,"max":170000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Project Manager - Network","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"

     

    \n

    We are seeking a highly skilled Senior Project Manager with proven experience leading complex technical projects in the networking domain. The ideal candidate thrives in high-pressure environments, excels at driving execution under tight timelines, and brings both technical acumen and exceptional stakeholder management skills to complex transformation initiatives.

    ","descriptionBodyPlain":" \nWe are seeking a highly skilled Senior Project Manager with proven experience leading complex technical projects in the networking domain. The ideal candidate thrives in high-pressure environments, excels at driving execution under tight timelines, and brings both technical acumen and exceptional stakeholder management skills to complex transformation initiatives.\n","hostedUrl":"https://jobs.lever.co/thinkahead/4ac017e9-d8b7-4237-a216-cac309f9da72","applyUrl":"https://jobs.lever.co/thinkahead/4ac017e9-d8b7-4237-a216-cac309f9da72/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"United States","team":"ESM Project Management","allLocations":["United States"]},"createdAt":1545060228401,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Project Manager is responsible for management of assigned technical projects. The Project Manager executes day-to-day management of assigned project segments. In addition, the Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Project Manager is responsible for management of assigned technical projects. The Project Manager executes day-to-day management of assigned project segments. In addition, the Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.
    ","id":"4124f466-f2b0-4a99-81bc-5f5476cc02e5","lists":[{"text":"Responsibilities","content":"\n
  • Guiding various project teams and Client organizations on how to use Agile/Scrum practices and values to delight AHEADs Clients
    • \n
  • Guides assigned project team on how to get the most of out self-organization
    • \n
  • Guides assigned project teams on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
    • \n
  • Assesses the Scrum maturity of the project team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the project team and Client organization
    • \n
  • Removes impediments and/or guides the team to remove impediments by finding the right personnel to remove the impediment
    • \n
  • Builds a trusting environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving
    • \n
  • Facilitates getting work done without coercion, assigning, or dictating the work
    • \n
  • Facilitates discussion, decision making, and conflict resolution
    • \n
  • Assisting with internal and external communication, improving transparency, and radiating information
    • \n
  • Supporting and educating the Product Sponsor, especially on grooming and maintaining the product backlog
    • \n
  • Providing all support to the team using a servant leadership style whenever possible, and leading by example
    • \n
  • Perform analysis of utilization of resources for projects in execution and measuring for future resource allocation needs
    • \n
  • Establish and drive ongoing development and tracking of additional services revenue opportunities within the client’s environment
    • \n
  • Understands client needs and matches them to relevant services or products; manages client expectations
    • \n
  • Understands and communicates goals and critical success factors for the project; sells ideas persuasively and paces the communications properly (Communication).
    • \n
  • Plan and coordinate all aspects of technical projects from initiation through deliver
    • \n
  • Ensure service delivery success and Client satisfaction through effective project management
    • \n
  • Manage project initiation activities, which include the identification of contractual obligations, client needs and goals, existing situations, and necessary contacts. Gain access to existing information as needed
    • \n
  • Develop, define, and execute project plans, project scope, activities, schedules, budgets and deliverables
    • \n
  • Identify needed resources for projects while defining and assigning major project roles
    • \n
  • Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensures project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope
    • \n
  • Assign and monitor work of project team, providing technical and analytical support and direction
    • \n
  • Interface with clients on technical matters as needed
    • \n
  • Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved
    • \n
  • Assist with problem resolution or risk mitigation as needed
    • \n
  • Manage the integration of vendor/subcontractor tasks as well as track and review vendor/subcontractor deliverables, if appropriate for the project
    • \n
  • Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities. This includes completing a post-implementation review to identify areas of improvement
    • \n
  • Identify project management coordination process gaps or areas for improvement.  Recommends and implements solutions
    • \n
  • Utilize Ahead systems (Salesforce, financialforce, etc….) to maintain updated project information
    • \n"},{"text":"Qualifications","content":"\n
  • Strong ability to independently manage medium to high risk, high complexity, and high client visibility projects
    • \n
  • Knowledgeable of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies 
    • \n
  • Knowledgeable of industry project management best practices (i.e., Project Management Body of Knowledge - PMBOK)
    • \n
  • Knowledgeable of the company's products and services
    • \n
  • Solid understanding of various types of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation) and the correct project application
    • \n
  • Excellent analysis, problem-solving, team, conflict management, and time management skills
    • \n
  • Strong verbal and written communication skills
    • \n
  • Possess advanced skills in the use of project management software
    • \n
  • Demonstrate ability to manage project budgets and timelines
    • \n
  • Must be adept with the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
    • \n
  • Effectively facilitate interaction with executive level clients
    • \n
  • Able to consistently set clear expectations, manage team performance, and build high morale among team members
    • \n
  • Successfully maintain confidentiality and carry out assignments that are sensitive in nature
    • \n"}],"salaryRange":{"min":140000,"max":165000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Project Manager - ServiceNow","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Project Manager is responsible for management of assigned technical projects. The Project Manager executes day-to-day management of assigned project segments. In addition, the Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.
    ","descriptionBodyPlain":"The Project Manager is responsible for management of assigned technical projects. The Project Manager executes day-to-day management of assigned project segments. In addition, the Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.\n","hostedUrl":"https://jobs.lever.co/thinkahead/4124f466-f2b0-4a99-81bc-5f5476cc02e5","applyUrl":"https://jobs.lever.co/thinkahead/4124f466-f2b0-4a99-81bc-5f5476cc02e5/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Modern Data Center )","location":"India","team":"DC Project Management","allLocations":["India"]},"createdAt":1779291137784,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Senior Project Manager will be a part of the VCF (VMWare Cloud Foundation) team at AHEAD. This presents a unique opportunity to be a part of a rapidly growing team and not only drive customer projects, but help develop and mature PMO processes and procedures\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Senior Project Manager will be a part of the VCF (VMWare Cloud Foundation) team at AHEAD. This presents a unique opportunity to be a part of a rapidly growing team and not only drive customer projects, but help develop and mature PMO processes and procedures
    ","id":"3afad939-8fa1-4436-ad36-7ed70aacacfb","lists":[{"text":"Key Responsibilities","content":"\n
  • Lead and manage end-to-end VCF projects, from initiation to closure.
    • \n
  • Collaborate with AHEAD account teams and pre-sales specialists to evaluate client priorities and initiatives in order to formulate project plan and activity backlog.
    • \n
  • Ensure service delivery success and customer satisfaction through effective project management.
    • \n
  • Develop, define, and execute project plans and/or agile boards.
    • \n
  • Identify and validate resources needed to ensure project success; liaise with sub-contracting team if needed.
    • \n
  • Coordinate activities and tasks among internal stakeholders including project team members, OA, Resource Management, Delivery Leadership, and more 
    • \n
  • Manage project risks, issues, and overall progress to ensure project goals (e.g., deadline, scope and quality) are achieved. 
    • \n
  • Serve as liaison between technical and non-technical teams to ensure all project requirements are met. 
    • \n
  • Help identify process gaps or areas for improvement.
    • \n
  • Utilize tools such as Salesforce, Smartsheet, and Jira.
    • \n
  • Develop customer relationships and aids in identifying additional sales opportunities.
    • \n"},{"text":"Qualifications","content":"\n
  • IT infrastructure or data center experience is required (compute, storage, and networking)
    • \n
  • Knowledge and expertise with VCF (VMWare Cloud Foundation)
    • \n
  • Financial (budget) and resource management experience with Salesforce is preferred
    • \n
  • Experience with PM tools such as Smartsheet and Jira
    • \n
  • Ability to independently manage medium to high-risk projects that drive new adoption throughout customer environments. 
    • \n
  • Applied knowledge of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies  
    • \n
  • Knowledgeable of project management best practices (i.e., Project Management Body of Knowledge - PMBOK). 
    • \n
  • Foundational understanding of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation)
    • \n
  • Excellent problem-solving, conflict, and time management skills.
    • \n
  • Strong verbal and written communication skills. 
    • \n
  • Must be adept with the use of negotiation techniques to reach agreement when there are widely differing viewpoints. 
    • \n
  • Effectively communicate with executive level clients.
    • \n
  • Ability to consistently set clear expectations, manage team performance, and build high morale among project team members. 
    • \n
  • Willingness to show initiative in areas outside of core responsibilities when needed.
    • \n"}],"text":"Senior Project Manager - VCF","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Senior Project Manager will be a part of the VCF (VMWare Cloud Foundation) team at AHEAD. This presents a unique opportunity to be a part of a rapidly growing team and not only drive customer projects, but help develop and mature PMO processes and procedures
    ","descriptionBodyPlain":"The Senior Project Manager will be a part of the VCF (VMWare Cloud Foundation) team at AHEAD. This presents a unique opportunity to be a part of a rapidly growing team and not only drive customer projects, but help develop and mature PMO processes and procedures\n","hostedUrl":"https://jobs.lever.co/thinkahead/3afad939-8fa1-4436-ad36-7ed70aacacfb","applyUrl":"https://jobs.lever.co/thinkahead/3afad939-8fa1-4436-ad36-7ed70aacacfb/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"Sacramento, California","team":"ESM Project Management","allLocations":["Sacramento, California","San Francisco, California","San Ramon, California","San Jose, California","San Diego, California"]},"createdAt":1721139771496,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Senior Project Manager is responsible for management of assigned technical projects. The Senior Project Manager executes day-to-day management of assigned project segments. In addition, the Senior Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Senior Project Manager is responsible for management of assigned technical projects. The Senior Project Manager executes day-to-day management of assigned project segments. In addition, the Senior Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.
    ","id":"54223ff6-1b0a-40de-8802-2118a0020dbb","lists":[{"text":"Responsibilities","content":"\n
  • Guiding various project teams and Client organizations on how to use Agile/Scrum practices and values to delight AHEADs Clients
    • \n
  • Guides assigned project team on how to get the most of out self-organization
    • \n
  • Guides assigned project teams on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
    • \n
  • Assesses the Scrum maturity of the project team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the project team and Client organization
    • \n
  • Removes impediments and/or guides the team to remove impediments by finding the right personnel to remove the impediment
    • \n
  • Builds a trusting environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving
    • \n
  • Facilitates getting work done without coercion, assigning, or dictating the work
    • \n
  • Facilitates discussion, decision making, and conflict resolution
    • \n
  • Assisting with internal and external communication, improving transparency, and radiating information
    • \n
  • Supporting and educating the Product Sponsor, especially on grooming and maintaining the product backlog
    • \n
  • Providing all support to the team using a servant leadership style whenever possible, and leading by example
    • \n
  • Perform analysis of utilization of resources for projects in execution and measuring for future resource allocation needs
    • \n
  • Establish and drive ongoing development and tracking of additional services revenue opportunities within the client’s environment
    • \n
  • Understands client needs and matches them to relevant services or products; manages client expectations
    • \n
  • Understands and communicates goals and critical success factors for the project; sells ideas persuasively and paces the communications properly (Communication).
    • \n
  • Plan and coordinate all aspects of technical projects from initiation through deliver
    • \n
  • Ensure service delivery success and Client satisfaction through effective project management
    • \n
  • Manage project initiation activities, which include the identification of contractual obligations, client needs and goals, existing situations, and necessary contacts. Gain access to existing information as needed
    • \n
  • Develop, define, and execute project plans, project scope, activities, schedules, budgets and deliverables
    • \n
  • Identify needed resources for projects while defining and assigning major project roles
    • \n
  • Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensures project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope
    • \n
  • Assign and monitor work of project team, providing technical and analytical support and direction
    • \n
  • Interface with clients on technical matters as needed
    • \n
  • Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved
    • \n
  • Assist with problem resolution or risk mitigation as needed
    • \n
  • Manage the integration of vendor/subcontractor tasks as well as track and review vendor/subcontractor deliverables, if appropriate for the project
    • \n
  • Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities. This includes completing a post-implementation review to identify areas of improvement
    • \n
  • Identify project management coordination process gaps or areas for improvement.  Recommends and implements solutions
    • \n
  • Utilize Ahead systems (Salesforce, financialforce, etc….) to maintain updated project information
    • \n"},{"text":"Qualifications","content":"\n
  • PMP (Project Management Professional) certification is a requirement
    • \n
  • Strong ability to independently manage medium to high risk, high complexity, and high client visibility projects
    • \n
  • Knowledgeable of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies 
    • \n
  • Knowledgeable of industry project management best practices (i.e., Project Management Body of Knowledge - PMBOK)
    • \n
  • Knowledgeable of the company's products and services
    • \n
  • Solid understanding of various types of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation) and the correct project application
    • \n
  • Excellent analysis, problem-solving, team, conflict management, and time management skills
    • \n
  • Strong verbal and written communication skills
    • \n
  • Possess advanced skills in the use of project management software
    • \n
  • Demonstrate ability to manage project budgets and timelines
    • \n
  • Must be adept with the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
    • \n
  • Effectively facilitate interaction with executive level clients
    • \n
  • Able to consistently set clear expectations, manage team performance, and build high morale among team members
    • \n
  • Successfully maintain confidentiality and carry out assignments that are sensitive in nature
    • \n"}],"salaryRange":{"min":150000,"max":180000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Project Manager (West) - ServiceNow","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Senior Project Manager is responsible for management of assigned technical projects. The Senior Project Manager executes day-to-day management of assigned project segments. In addition, the Senior Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.
    ","descriptionBodyPlain":"The Senior Project Manager is responsible for management of assigned technical projects. The Senior Project Manager executes day-to-day management of assigned project segments. In addition, the Senior Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.\n","hostedUrl":"https://jobs.lever.co/thinkahead/54223ff6-1b0a-40de-8802-2118a0020dbb","applyUrl":"https://jobs.lever.co/thinkahead/54223ff6-1b0a-40de-8802-2118a0020dbb/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"India","team":"ESM Project Management","allLocations":["India"]},"createdAt":1763628344568,"descriptionPlain":"The Senior Project Manager is responsible for management of assigned technical projects. The Senior Project Manager executes day-to-day management of assigned project segments. In addition, the Senior Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.\n","description":"
    The Senior Project Manager is responsible for management of assigned technical projects. The Senior Project Manager executes day-to-day management of assigned project segments. In addition, the Senior Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.
    ","id":"f397799e-aadf-4d85-bd47-2302b45995aa","lists":[{"text":"Roles and Responsibilities","content":"\n
  • Guiding various project teams and Client organizations on how to use Agile/Scrum practices and values to delight AHEADs Clients
    • \n
  • Guides assigned project team on how to get the most of our self-organization
    • \n
  • Guides assigned project teams on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
    • \n
  • Assesses the Scrum maturity of the project team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the project team and Client organization
    • \n
  • Removes impediments and/or guides the team to remove impediments by finding the right personnel to remove the impediment
    • \n
  • Builds a trusting environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving
    • \n
  • Facilitates getting work done without coercion, assigning, or dictating the work
    • \n
  • Facilitates discussion, decision making, and conflict resolution
    • \n
  • Assisting with internal and external communication, improving transparency, and radiating information
    • \n
  • Supporting and educating the Product Sponsor, especially on grooming and maintaining the product backlog
    • \n
  • Providing all support to the team using a servant leadership style whenever possible, and leading by example
    • \n
  • Perform analysis of utilization of resources for projects in execution and measuring for future resource allocation needs
    • \n
  • Establish and drive ongoing development and tracking of additional services revenue opportunities within the client’s environment
    • \n
  • Understands client needs and matches them to relevant services or products; manages client expectations
    • \n
  • Understands and communicates goals and critical success factors for the project; sells ideas persuasively and paces the communications properly (Communication).
    • \n
  • Plan and coordinate all aspects of technical projects from initiation through deliver
    • \n
  • Ensure service delivery success and Client satisfaction through effective project management
    • \n
  • Manage project initiation activities, which include the identification of contractual obligations, client needs and goals, existing situations, and necessary contacts. Gain access to existing information as needed
    • \n
  • Develop, define, and execute project plans, project scope, activities, schedules, budgets and deliverables
    • \n
  • Identify needed resources for projects while defining and assigning major project roles
    • \n
  • Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensures project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope
    • \n
  • Assign and monitor work of project team, providing technical and analytical support and direction
    • \n
  • Interface with clients on technical matters as needed
    • \n
  • Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved
    • \n
  • Assist with problem resolution or risk mitigation as needed
    • \n
  • Manage the integration of vendor/subcontractor tasks as well as track and review vendor/subcontractor deliverables, if appropriate for the project
    • \n
  • Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities. This includes completing a post-implementation review to identify areas of improvement
    • \n
  • Identify project management coordination process gaps or areas for improvement.  Recommends and implements solutions
    • \n
  • Utilize Ahead systems (Salesforce, financial force, etc.) to maintain updated project information
    • \n"},{"text":"Qualifications","content":"\n
  • PMP (Project Management Professional) certification is a requirement
    • \n
  • Strong ability to independently manage medium to high risk, high complexity, and high client visibility projects
    • \n
  • Knowledgeable of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies 
    • \n
  • Knowledgeable of industry project management best practices (i.e., Project Management Body of Knowledge - PMBOK)
    • \n
  • Knowledgeable of the company's products and services
    • \n
  • Solid understanding of various types of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation) and the correct project application
    • \n
  • Excellent analysis, problem-solving, team, conflict management, and time management skills
    • \n
  • Strong verbal and written communication skills
    • \n
  • Possess advanced skills in the use of project management software
    • \n
  • Demonstrate ability to manage project budgets and timelines
    • \n
  • Must be adept with the use of negotiation techniques to reach agreement when there are widely differing viewpoints
    • \n
  • Effectively facilitate interaction with executive level clients
    • \n
  • Able to consistently set clear expectations, manage team performance, and build high morale among team members
    • \n
  • Successfully maintain confidentiality and carry out assignments that are sensitive in nature
    • \n"}],"text":"Senior ServiceNow Project Manager","country":"IN","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"
    The Senior Project Manager is responsible for management of assigned technical projects. The Senior Project Manager executes day-to-day management of assigned project segments. In addition, the Senior Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.
    ","descriptionBodyPlain":"The Senior Project Manager is responsible for management of assigned technical projects. The Senior Project Manager executes day-to-day management of assigned project segments. In addition, the Senior Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.\n","hostedUrl":"https://jobs.lever.co/thinkahead/f397799e-aadf-4d85-bd47-2302b45995aa","applyUrl":"https://jobs.lever.co/thinkahead/f397799e-aadf-4d85-bd47-2302b45995aa/apply"},{"additionalPlain":"This role is located on the east coast...preferably in the NY Metro area.\n\n\nThe compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    This role is located on the east coast...preferably in the NY Metro area.

    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Client Services / Solutions )","location":"New York, New York","team":"Network Specialist","allLocations":["New York, New York","Boston, Massachusetts","Philadelphia, Pennsylvania","Washington, D.C."]},"createdAt":1774468026629,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe AHEAD Senior Specialty Solutions Engineer-Network, will be focused on the core tenets of Network and Network Security related solutions for AHEAD prospects and customers including a broad range of technologies.  As a member of our Specialty Solutions Engineering team, you will be considered an organizational thought leader for this marketplace. \nPre-sales experience is a key component of this role. \nYou will work in partnership with multiple sales representatives to help build a cohesive account strategy for each existing and prospective client. As part of this strategy, you will help sales representatives identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout a given campaign. \nTime management and prioritization are essential attributes to being successful. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare alternative approaches, and build key relationships, as well as size and configure products. Positioning and leveraging subject matter experts and inside consultants is a necessity to scale your effectiveness within accounts. \nAHEAD is actively recruiting for this role and is looking for candidates who consider themselves as a “Next Generation Network Architect.”  A core tenet and base requirement for this position is deep understanding of Campus wired and wireless technologies. Understanding and mastery of other areas like Datacenter and cloud networking technologies are a plus.  \nOutside of this core tenet, our expectation is to attract, recruit and attain resources who have a desire to focus not only on traditional on-premise solutions, but also to be looking to career, technology and skill advancement by being actively willing to demonstrate skills and ability to learn new technologies including multiple SDN solutions, network security, load balancing, edge / acceleration, and cloud technologies. Experience or eagerness to learn about and with network and system / access design with Amazon AWS, Microsoft Azure or other cloud services is a key requirement.\n \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    The AHEAD Senior Specialty Solutions Engineer-Network, will be focused on the core tenets of Network and Network Security related solutions for AHEAD prospects and customers including a broad range of technologies.  As a member of our Specialty Solutions Engineering team, you will be considered an organizational thought leader for this marketplace.

    \n

    Pre-sales experience is a key component of this role. 

    \n

    You will work in partnership with multiple sales representatives to help build a cohesive account strategy for each existing and prospective client. As part of this strategy, you will help sales representatives identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout a given campaign. 

    \n

    Time management and prioritization are essential attributes to being successful. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare alternative approaches, and build key relationships, as well as size and configure products. Positioning and leveraging subject matter experts and inside consultants is a necessity to scale your effectiveness within accounts. 

    \n

    AHEAD is actively recruiting for this role and is looking for candidates who consider themselves as a “Next Generation Network Architect.”  A core tenet and base requirement for this position is deep understanding of Campus wired and wireless technologies. Understanding and mastery of other areas like Datacenter and cloud networking technologies are a plus. 

    \n

    Outside of this core tenet, our expectation is to attract, recruit and attain resources who have a desire to focus not only on traditional on-premise solutions, but also to be looking to career, technology and skill advancement by being actively willing to demonstrate skills and ability to learn new technologies including multiple SDN solutions, network security, load balancing, edge / acceleration, and cloud technologies. Experience or eagerness to learn about and with network and system / access design with Amazon AWS, Microsoft Azure or other cloud services is a key requirement.

    \n

     

    \n
    ","id":"d11b1584-7439-4401-a963-10a38cb04ab9","lists":[{"text":"Roles & Responsibilities:","content":"
    \n
    "},{"text":"Base Skills:","content":"
    \n
    "},{"text":"Other Skills:","content":"
    \n
    "},{"text":"Education & Experience:","content":"
    \n
    "}],"salaryRange":{"min":245000,"max":275000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Specialty Solutions Engineer - Network","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    The AHEAD Senior Specialty Solutions Engineer-Network, will be focused on the core tenets of Network and Network Security related solutions for AHEAD prospects and customers including a broad range of technologies.  As a member of our Specialty Solutions Engineering team, you will be considered an organizational thought leader for this marketplace.

    \n

    Pre-sales experience is a key component of this role. 

    \n

    You will work in partnership with multiple sales representatives to help build a cohesive account strategy for each existing and prospective client. As part of this strategy, you will help sales representatives identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout a given campaign. 

    \n

    Time management and prioritization are essential attributes to being successful. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare alternative approaches, and build key relationships, as well as size and configure products. Positioning and leveraging subject matter experts and inside consultants is a necessity to scale your effectiveness within accounts. 

    \n

    AHEAD is actively recruiting for this role and is looking for candidates who consider themselves as a “Next Generation Network Architect.”  A core tenet and base requirement for this position is deep understanding of Campus wired and wireless technologies. Understanding and mastery of other areas like Datacenter and cloud networking technologies are a plus. 

    \n

    Outside of this core tenet, our expectation is to attract, recruit and attain resources who have a desire to focus not only on traditional on-premise solutions, but also to be looking to career, technology and skill advancement by being actively willing to demonstrate skills and ability to learn new technologies including multiple SDN solutions, network security, load balancing, edge / acceleration, and cloud technologies. Experience or eagerness to learn about and with network and system / access design with Amazon AWS, Microsoft Azure or other cloud services is a key requirement.

    \n

     

    \n
    ","descriptionBodyPlain":"The AHEAD Senior Specialty Solutions Engineer-Network, will be focused on the core tenets of Network and Network Security related solutions for AHEAD prospects and customers including a broad range of technologies.  As a member of our Specialty Solutions Engineering team, you will be considered an organizational thought leader for this marketplace. \nPre-sales experience is a key component of this role. \nYou will work in partnership with multiple sales representatives to help build a cohesive account strategy for each existing and prospective client. As part of this strategy, you will help sales representatives identify potential technologies and vendors to partner within a given account and assist in driving this strategy throughout a given campaign. \nTime management and prioritization are essential attributes to being successful. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare alternative approaches, and build key relationships, as well as size and configure products. Positioning and leveraging subject matter experts and inside consultants is a necessity to scale your effectiveness within accounts. \nAHEAD is actively recruiting for this role and is looking for candidates who consider themselves as a “Next Generation Network Architect.”  A core tenet and base requirement for this position is deep understanding of Campus wired and wireless technologies. Understanding and mastery of other areas like Datacenter and cloud networking technologies are a plus.  \nOutside of this core tenet, our expectation is to attract, recruit and attain resources who have a desire to focus not only on traditional on-premise solutions, but also to be looking to career, technology and skill advancement by being actively willing to demonstrate skills and ability to learn new technologies including multiple SDN solutions, network security, load balancing, edge / acceleration, and cloud technologies. Experience or eagerness to learn about and with network and system / access design with Amazon AWS, Microsoft Azure or other cloud services is a key requirement.\n \n","hostedUrl":"https://jobs.lever.co/thinkahead/d11b1584-7439-4401-a963-10a38cb04ab9","applyUrl":"https://jobs.lever.co/thinkahead/d11b1584-7439-4401-a963-10a38cb04ab9/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Digital Solutions Group )","location":"United States","team":"Data & Analytics","allLocations":["United States"]},"createdAt":1741038625579,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAHEAD is looking for a Senior Data Engineer to work closely with our dynamic project teams (both on-site and remotely). This Senior Data Engineer will be responsible for strategic planning and hands-on engineering of Big Data and cloud environments that support our clients’ advanced analytics, data science, and other data platform initiatives. This consultant will  design, build, and support modern data environments that reside in the public cloud or multi-cloud enterprise architectures. They will be expected to be hands-on technically, but also present to leadership, and lead projects. \n \nThe Senior Data Engineer will have responsibility for working on a variety of data projects. This includes orchestrating pipelines using modern Data Engineering tools/architectures as well as design and integration of existing transactional processing systems. As a Senior Data Engineer, you will design and implement data pipelines to enable analytics and machine learning on rich datasets.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    AHEAD is looking for a Senior Data Engineer to work closely with our dynamic project teams (both on-site and remotely). This Senior Data Engineer will be responsible for strategic planning and hands-on engineering of Big Data and cloud environments that support our clients’ advanced analytics, data science, and other data platform initiatives. This consultant will  design, build, and support modern data environments that reside in the public cloud or multi-cloud enterprise architectures. They will be expected to be hands-on technically, but also present to leadership, and lead projects. 
    \n
     
    \n
    The Senior Data Engineer will have responsibility for working on a variety of data projects. This includes orchestrating pipelines using modern Data Engineering tools/architectures as well as design and integration of existing transactional processing systems. As a Senior Data Engineer, you will design and implement data pipelines to enable analytics and machine learning on rich datasets.
    ","id":"8f4bb373-c966-4fca-93de-e36159656334","lists":[{"text":"Roles and Responsibilities","content":"\n
  • A Data Engineer should be able to design, build, operationalize, secure, and monitor data processing systems
    • \n
  • Create robust and automated pipelines to ingest and process structured and unstructured data from various source systems into analytical platforms using batch and streaming mechanisms leveraging cloud native toolset
    • \n
  • Implement custom applications using tools such as Kinesis, Lambda and other cloud native tools as required to address streaming use cases
    • \n
  • Engineers and supports data structures including but not limited to SQL and NoSQL databases
    • \n
  • Engineers and maintain ELT processes for loading data lake (Snowflake, Cloud Storage, Hadoop)
    • \n
  • Engineers API’s for returning data from these structures to the Enterprise Applications
    • \n
  • Leverages the right tools for the right job to deliver testable, maintainable, and modern data solutions
    • \n
  • Respond to customer/team inquiries and assist in troubleshooting and resolving challenges
    • \n
  • Works with other scrum team members to estimate and deliver work inside of a sprint
    • \n
  • Research data questions, identifies root causes, and interacts closely with business users and technical resources
    • \n"},{"text":"Qualifications","content":"\n
  • 8+ years of professional technical experience
    • \n
  • 4+ years of hands-on Data Architecture and Data Modelling.
    • \n
  • 4+ years of experience building highly scalable data solutions using Hadoop, Spark, Databricks, Snowflake
    • \n
  • 4+ years of programming languages such as Python
    • \n
  • 2+ years of experience working in cloud environments (AWS and/or Azure)
    • \n
  • Strong client-facing communication and facilitation skills
    • \n"},{"text":"Key Skills","content":"\n
  •  Python, Cloud, Linux, Windows, NoSQL, Git, ETL/ELT, Spark, Hadoop, Data Warehouse, Data Lake, Snowflake, SQL/RDBMS, OLAP, Data Engineering
    • \n"}],"salaryRange":{"min":160000,"max":200000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Technical Consultant - Data & Analytics","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    AHEAD is looking for a Senior Data Engineer to work closely with our dynamic project teams (both on-site and remotely). This Senior Data Engineer will be responsible for strategic planning and hands-on engineering of Big Data and cloud environments that support our clients’ advanced analytics, data science, and other data platform initiatives. This consultant will  design, build, and support modern data environments that reside in the public cloud or multi-cloud enterprise architectures. They will be expected to be hands-on technically, but also present to leadership, and lead projects. 
    \n
     
    \n
    The Senior Data Engineer will have responsibility for working on a variety of data projects. This includes orchestrating pipelines using modern Data Engineering tools/architectures as well as design and integration of existing transactional processing systems. As a Senior Data Engineer, you will design and implement data pipelines to enable analytics and machine learning on rich datasets.
    ","descriptionBodyPlain":"AHEAD is looking for a Senior Data Engineer to work closely with our dynamic project teams (both on-site and remotely). This Senior Data Engineer will be responsible for strategic planning and hands-on engineering of Big Data and cloud environments that support our clients’ advanced analytics, data science, and other data platform initiatives. This consultant will  design, build, and support modern data environments that reside in the public cloud or multi-cloud enterprise architectures. They will be expected to be hands-on technically, but also present to leadership, and lead projects. \n \nThe Senior Data Engineer will have responsibility for working on a variety of data projects. This includes orchestrating pipelines using modern Data Engineering tools/architectures as well as design and integration of existing transactional processing systems. As a Senior Data Engineer, you will design and implement data pipelines to enable analytics and machine learning on rich datasets.\n","hostedUrl":"https://jobs.lever.co/thinkahead/8f4bb373-c966-4fca-93de-e36159656334","applyUrl":"https://jobs.lever.co/thinkahead/8f4bb373-c966-4fca-93de-e36159656334/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Solutions Development )","location":"Gurugram, Haryana","team":"Artificial Intelligence","allLocations":["Gurugram, Haryana"]},"createdAt":1763379031677,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAs a Senior Technical Consultant, AI Services, you are responsible for the hands-on delivery of AI solutions within AHEAD client engagements. You are an engineer and client-advisor - you turn solution designs into working, production-grade GenAI / Agentic AI workflows, and you take them all the way into production - deployed, running, and reliable in live client environments. \nYou will collaborate with clients and interdisciplinary teams, which includes engineers, product owners, domain experts to understand real business needs and solve complex challenges across industries. You will work alongside senior consultants and architects, contribute to the technical direction and own delivery.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n
    \n

    As a Senior Technical Consultant, AI Services, you are responsible for the hands-on delivery of AI solutions within AHEAD client engagements. You are an engineer and client-advisor - you turn solution designs into working, production-grade GenAI / Agentic AI workflows, and you take them all the way into production - deployed, running, and reliable in live client environments. 

    \n
    \n
    \n

    You will collaborate with clients and interdisciplinary teams, which includes engineers, product owners, domain experts to understand real business needs and solve complex challenges across industries. You will work alongside senior consultants and architects, contribute to the technical direction and own delivery.

    \n
    \n
    ","id":"9132fb45-a58e-46e3-aec1-3f850bb7f9f6","lists":[{"text":"Roles and Responsibilities:","content":"
    \n
    \n
    \n

    Solution Delivery & Production Deployment 

    \n
    \n
    \n
      \n
    • \n

      Own the hands-on delivery of AI solutions end-to-end: build, test, integrate, deploy, and ship GenAI services and agentic workflows into production. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Take solutions from prototype to production handling deployment, release, versioning, and rollback, and keep them running reliably once they are live. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Make sound design and trade-off decisions as you build, and bring the hard, cross-cutting calls into the team’s technical discussions contributing to the architecture, not just consuming it. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Produce and maintain your own estimates, task breakdowns, and delivery status; surface risks, blockers, and dependencies early. 

      \n
      • \n\n
    \n
    \n

    GenAI Engineering & Implementation 

    \n
    \n
    \n
      \n
    • \n

      Design, implement, and maintain Python-based services and workflows that integrate LLMs and GenAI capabilities with client systems and applications. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Build agentic and multi-step workflows using orchestration frameworks and platform patterns (e.g., LangGraph, AgentCore, LangChain). 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Develop robust tooling and APIs for agents, with clear input/output schemas, error contracts, versioning, and observability hooks. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Consume retrieval/RAG and search abstractions to improve grounding and reliability, tuning parameters (top-k, scoring, filters). 

      \n
      • \n\n
    \n
    \n

    Quality, Observability & Governance 

    \n
    \n
    \n
      \n
    • \n

      Own the operational health of the workflows you build: monitoring, alerting, troubleshooting, and iterative improvement. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Set up the observability and evaluation tooling for the solutions you build including tracing, logging, and metrics through an LLM observability stack (e.g., Langfuse, LangSmith), and quality, regression, and safety checks through evaluation frameworks (e.g., DeepEval, Ragas). 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Operate within established platform, security, and governance guardrails (RBAC, data access boundaries, PII handling, logging, audit) instead of building one-off mechanisms. 

      \n
      • \n\n
    \n
    \n

    Collaboration & Enablement 

    \n
    \n
    \n
    \n
    \n
      \n
    • \n

      Partner with product managers, business stakeholders, and UX to turn problem statements and evaluation criteria into concrete, production-ready workflows. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Participate actively in design reviews, code reviews, and architecture discussions, keeping solutions maintainable, observable, and aligned to platform standards. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Support and guide junior engineers and consultants on the team through code review and pairing. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Contribute to internal enablement (playbooks, examples, reusable patterns) and act as a high adopter of AI tools (e.g., Glean, Devin, Windsurf, Claude) to accelerate design, development, testing, and documentation. 

      \n
      • \n\n
    \n
    \n
    "},{"text":"Qualifications:","content":"\n
  • Bachelor’s or master’s degree in computer science, Statistics, Mathematics, or a related quantitative field.
    • \n
  • Minimum of 5 years of experience in a data science-related role, with a focus on machine learning and deep learning.
    • \n
  • Strong Python coding skills with an emphasis on writing efficient, scalable, and maintainable code.
    • \n
  • Experience with developing and training custom deep learning models using TensorFlow, PyTorch, or scikit-learn.
    • \n
  • Hands-on experience with Jupyter Notebooks, Azure Machine Learning Studio, Azure OpenAI, AWS SageMaker, nVidia AI Enterprise & DGX platforms
    • \n
  • Hands-on experience with leading open source and major model providers such as LLama, Anthropic's Claude, Open AI. Etc.
    • \n
  • Solid understanding of transformer architectures, attention mechanisms, and other advanced deep learning concepts.
    • \n
  • Knowledge of generative AI concepts, including fine-tuning, transfer learning, and RAG methods.
    • \n
  • Experience with the machine learning lifecycle, including model deployment, monitoring, drift detection/retraining, and canary testing.
    • \n
  • Strong communication and collaboration skills, with the ability to present complex technical information to both technical and non-technical audiences.
    • \n
  • Experience in pre-sales activities, including project scoping, estimation, and solution design.
    • \n"},{"text":"Nice to Have:","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Additional / Preferred ","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "}],"text":"Senior Technical Consultant - Data and AI","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n
    \n

    As a Senior Technical Consultant, AI Services, you are responsible for the hands-on delivery of AI solutions within AHEAD client engagements. You are an engineer and client-advisor - you turn solution designs into working, production-grade GenAI / Agentic AI workflows, and you take them all the way into production - deployed, running, and reliable in live client environments. 

    \n
    \n
    \n

    You will collaborate with clients and interdisciplinary teams, which includes engineers, product owners, domain experts to understand real business needs and solve complex challenges across industries. You will work alongside senior consultants and architects, contribute to the technical direction and own delivery.

    \n
    \n
    ","descriptionBodyPlain":"As a Senior Technical Consultant, AI Services, you are responsible for the hands-on delivery of AI solutions within AHEAD client engagements. You are an engineer and client-advisor - you turn solution designs into working, production-grade GenAI / Agentic AI workflows, and you take them all the way into production - deployed, running, and reliable in live client environments. \nYou will collaborate with clients and interdisciplinary teams, which includes engineers, product owners, domain experts to understand real business needs and solve complex challenges across industries. You will work alongside senior consultants and architects, contribute to the technical direction and own delivery.\n","hostedUrl":"https://jobs.lever.co/thinkahead/9132fb45-a58e-46e3-aec1-3f850bb7f9f6","applyUrl":"https://jobs.lever.co/thinkahead/9132fb45-a58e-46e3-aec1-3f850bb7f9f6/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Network )","location":"United States","team":"Network Delivery","allLocations":["United States"]},"createdAt":1778689509763,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    AHEAD is seeking a Senior Network Technical Consultant with a specialization in Software-Defined Networking especially NSX, ACI and AVI.
    \n
    Deep hands-on technical knowledge and expertise in: Cisco, Arista, or VMware NSX large scale data center deployments/migrations
    ","id":"007bee3f-5f46-4832-9f13-753da19c2e71","lists":[{"text":"Roles & Responsibilities:","content":"
    \n
    "},{"text":"Preferred Qualifications, Capabilities & Skills:","content":"
    \n
    "}],"salaryRange":{"min":170000,"max":200000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Technical Consultant - Network SDN","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    AHEAD is seeking a Senior Network Technical Consultant with a specialization in Software-Defined Networking especially NSX, ACI and AVI.
    \n
    Deep hands-on technical knowledge and expertise in: Cisco, Arista, or VMware NSX large scale data center deployments/migrations
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/007bee3f-5f46-4832-9f13-753da19c2e71","applyUrl":"https://jobs.lever.co/thinkahead/007bee3f-5f46-4832-9f13-753da19c2e71/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Network )","location":"United States","team":"Network Delivery","allLocations":["United States"]},"createdAt":1779288398249,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    We are seeking a Senior Technical Consultant to lead firewall, network access control, and SASE engagements across diverse enterprise environments. This role spans three core technology pillars: next-generation firewall design and deployment (Cisco Secure Firewall, Palo Alto Networks), Cisco ISE-based network access control and identity services, and SASE/Zero Trust architectures (Zscaler, Palo Alto Prisma Access, Cisco Secure Access, Netskope).

    \n

    The ideal candidate combines deep hands-on expertise across these platforms with strong consulting skills, owning end-to-end delivery from discovery and design through implementation, testing, and knowledge transfer. This is a client-facing role that requires the ability to lead technical workstreams, produce professional documentation, and communicate complex security strategies to both technical and executive audiences.

    \n
    ","id":"62ed1590-66a8-4038-8096-aff041ae9505","lists":[{"text":"Key Responsibilities: Firewall","content":"
    \n
    "},{"text":"Key Responsibilities: Cisco ISE","content":"
    \n
    "},{"text":"Key Responsibilities: SASE/Zero Trust:","content":"
    \n
    "},{"text":"Architecture, Design and Documentation:","content":"
    \n
    "},{"text":"Required Qualifications:","content":"
    \n
    "},{"text":"Preferred Qualifications:","content":"
    \n
    "}],"salaryRange":{"min":170000,"max":200000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Technical Consultant - Network Security","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    We are seeking a Senior Technical Consultant to lead firewall, network access control, and SASE engagements across diverse enterprise environments. This role spans three core technology pillars: next-generation firewall design and deployment (Cisco Secure Firewall, Palo Alto Networks), Cisco ISE-based network access control and identity services, and SASE/Zero Trust architectures (Zscaler, Palo Alto Prisma Access, Cisco Secure Access, Netskope).

    \n

    The ideal candidate combines deep hands-on expertise across these platforms with strong consulting skills, owning end-to-end delivery from discovery and design through implementation, testing, and knowledge transfer. This is a client-facing role that requires the ability to lead technical workstreams, produce professional documentation, and communicate complex security strategies to both technical and executive audiences.

    \n
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/62ed1590-66a8-4038-8096-aff041ae9505","applyUrl":"https://jobs.lever.co/thinkahead/62ed1590-66a8-4038-8096-aff041ae9505/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Digital Solutions Group )","location":"United States","team":"Platform Engineering","allLocations":["United States"]},"createdAt":1777315299776,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    Serving as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Modern Apps & Platform Engineering, the Senior Technical Consultant works as part of the consulting team to lead the development, design, implementation and engagement leader of client solutions. Senior Technical Consultants mentor and provide direction to engineers on a project by project basis and within the broader organization as it relates to internal initiatives and indirect project support.

    \n
    ","id":"e541c16a-584b-491d-80e5-fb56e0231617","lists":[{"text":"Responsibilities","content":"
    \n
    "},{"text":"Qualifications","content":"
    \n
    "}],"salaryRange":{"min":150000,"max":210000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Technical Consultant - Platform Engineering","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    Serving as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Modern Apps & Platform Engineering, the Senior Technical Consultant works as part of the consulting team to lead the development, design, implementation and engagement leader of client solutions. Senior Technical Consultants mentor and provide direction to engineers on a project by project basis and within the broader organization as it relates to internal initiatives and indirect project support.

    \n
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/e541c16a-584b-491d-80e5-fb56e0231617","applyUrl":"https://jobs.lever.co/thinkahead/e541c16a-584b-491d-80e5-fb56e0231617/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"United States","team":"ESM Delivery","allLocations":["United States"]},"createdAt":1773084380473,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAs a ServiceNow Senior Technical Consultant, you will utilize your ServiceNow expertise and experience to architect, design, develop and deploy solutions utilizing the ServiceNow platform. You will drive a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality, owning the overall outcome of your projects. The ServiceNow Senior Technical Consultant is an experienced subject matter expert and focuses on development and delivery of value added integration and consultative services in the area of Enterprise solutions, designing, deploying and integrating various product sets. There is an expectation of at least 25% travel.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    As a ServiceNow Senior Technical Consultant, you will utilize your ServiceNow expertise and experience to architect, design, develop and deploy solutions utilizing the ServiceNow platform. You will drive a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality, owning the overall outcome of your projects. The ServiceNow Senior Technical Consultant is an experienced subject matter expert and focuses on development and delivery of value added integration and consultative services in the area of Enterprise solutions, designing, deploying and integrating various product sets. There is an expectation of at least 25% travel.
    ","id":"16839072-5713-4cd8-9ba2-3b26abc31bbf","lists":[{"text":"Responsibilities","content":"\n
  • Lead project teams to deploy solutions on the ServiceNow platform
    • \n
  • Lead complex programs of multiple resources
    • \n
  • Lead the architecture and design of complex solutions
    • \n
  • Lead the creation of written deliverables
    • \n
  • Lead client demos and working sessions
    • \n
  • Lead integration design sessions
    • \n
  • Lead client workshops as process and technical expert
    • \n
  • Escalation point for project team
    • \n
  • Work to influence team members, broader internal team, and external customers, likely including senior management, to agree and accept new concepts, practices, and approaches
    • \n
  • Obtain and maintain certifications with associated qualifications
    • \n
  • Maintain expert level certifications
    • \n
  • Identify and communicate opportunities
    • \n
  • Participate in pre-sales cycle as technical expert
    • \n
  • Provide thought leadership to Ahead and our customers
    • \n
  • Communicate with external customers, which may include top management, on matters that require explanation, interpretation, and / or advising
    • \n
  • Generate differentiated marketing thought leadership for marketing
    • \n
  • Craft innovative and high impact solutions for complex client programs, relying on large teams to implement
    • \n
  • Contribute to projects/programs that may address future concepts, products, and technologies
    • \n
  • Drive consensus with customer in solving complex solutions
    • \n"},{"text":"Qualifications","content":"\n
  • Subject matter expert on a ServiceNow platform (ITSM/ITOM preferred)
    • \n
  • Expert knowledge on at least two process areas within the ServiceNow platform
    • \n
  • Expert level development skills on the ServiceNow platform
    • \n
  • Recognized expertise in own area within the organization
    • \n
  • Demonstrate deep expertise across multiple technologies
    • \n
  • Able to articulate trade-offs between architecture approaches
    • \n
  • Strong skills integrating ServiceNow with third party tools
    • \n
  • Strong presentation skills
    • \n
  • Strong project and situational awareness
    • \n
  • Strong communication skills
    • \n
  • Strong attention to detail
    • \n
  • Self-starter
    • \n
  • Able to travel of at least 25%
    • \n"},{"text":"Expectations","content":"\n
  • A lead contributor to their team and the organization as a whole
    • \n
  • Bring thought leadership to our organization and our customers
    • \n
  • Contribute to projects/programs that may address future concepts, products, and technologies.  
    • \n
  • Coordinate cross-practice and can contribute to cross-practice deliverables can help draft standards
    • \n
  • Lead multiple resources when on a cross-practice project
    • \n
  • Be an early adopter of new certifications
    • \n
  • Utilized by presales for opportunity identification, scoping and positioning services and products including opportunities across practices and engages pre-sales to begin new campaigns that cross practices
    • \n
  • Primary contributor to complex workshops that span multiple practice areas inside of AHEAD
    • \n
  • Be able to provide advanced data or situational analysis that requires the evaluation of intangibles
    • \n
  • Drive scoping, planning, and methodology for critical projects
    • \n
  • Work on impactful and unique issues
    • \n"}],"salaryRange":{"min":150000,"max":170000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Technical Consultant - ServiceNow (ITOM)","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    As a ServiceNow Senior Technical Consultant, you will utilize your ServiceNow expertise and experience to architect, design, develop and deploy solutions utilizing the ServiceNow platform. You will drive a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality, owning the overall outcome of your projects. The ServiceNow Senior Technical Consultant is an experienced subject matter expert and focuses on development and delivery of value added integration and consultative services in the area of Enterprise solutions, designing, deploying and integrating various product sets. There is an expectation of at least 25% travel.
    ","descriptionBodyPlain":"As a ServiceNow Senior Technical Consultant, you will utilize your ServiceNow expertise and experience to architect, design, develop and deploy solutions utilizing the ServiceNow platform. You will drive a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality, owning the overall outcome of your projects. The ServiceNow Senior Technical Consultant is an experienced subject matter expert and focuses on development and delivery of value added integration and consultative services in the area of Enterprise solutions, designing, deploying and integrating various product sets. There is an expectation of at least 25% travel.\n","hostedUrl":"https://jobs.lever.co/thinkahead/16839072-5713-4cd8-9ba2-3b26abc31bbf","applyUrl":"https://jobs.lever.co/thinkahead/16839072-5713-4cd8-9ba2-3b26abc31bbf/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"United States","team":"ESM Accelerate","allLocations":["United States"]},"createdAt":1780334886239,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAs a ServiceNow Senior Technical Consultant, you will utilize your extensive ServiceNow knowledge and experience to design, develop and deploy solutions utilizing the ServiceNow platform. You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. You will work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner. The ServiceNow Senior Technical Consultant is a highly experienced subject matter expert on the ServiceNow platform with strong experience designing, developing and deploying integrations with external third party tools.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    As a ServiceNow Senior Technical Consultant, you will utilize your extensive ServiceNow knowledge and experience to design, develop and deploy solutions utilizing the ServiceNow platform. You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. You will work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner. The ServiceNow Senior Technical Consultant is a highly experienced subject matter expert on the ServiceNow platform with strong experience designing, developing and deploying integrations with external third party tools.
    ","id":"d5093fd6-fa4b-4bca-9ef6-18b82cb5325e","lists":[{"text":"Responsibilities","content":"\n
  • Participate on project teams to deploy solutions on the ServiceNow platform
    • \n
  • Lead a team of technical delivery resources
    • \n
  • Lead development and testing activities on ServiceNow
    • \n
  • Lead in the architecture and design of complex solutions
    • \n
  • Lead the creation of written deliverables
    • \n
  • Lead client demos and working sessions
    • \n
  • Lead integration design sessions and deployment
    • \n
  • Participate as technical expert in client workshops
    • \n
  • Influence direct team members and external customers regarding policies, best practices and procedures
    • \n
  • Mentor junior staff and support project leadership
    • \n
  • Obtain and maintain certifications with associated qualifications
    • \n"},{"text":"Qualifications","content":"\n
  • Subject matter expert on the ServiceNow platform
    • \n
  • Expert level development skills on the ServiceNow platform
    • \n
  • Mastery in at least one ServiceNow suite (ITSM preferably)
    • \n
  • Strong skills integrating ServiceNow with third party tools
    • \n
  • Strong knowledge in at least two process areas within the ServiceNow platform
    • \n
  • Strong presentation skills
    • \n
  • Strong project and situational awareness
    • \n
  • Strong communication skills
    • \n
  • Strong attention to detail
    • \n
  • Self-starter
    • \n"},{"text":"Expectations","content":"\n
  • Recognized subject matter expert in professional discipline
    • \n
  • Depth of knowledge and experience enables contribution in a more complex/critical environment
    • \n
  • Provide measurable input into new products, processes, standards, and / or plans
    • \n
  • Coordinate cross-practice and contribute to cross-practice deliverables to defined standards
    • \n
  • Demonstrate deep expertise across at least one technology
    • \n
  • Able to architect and lead deployment of moderately complex solution
    • \n
  • Communicate with external customers, which may include senior management, on matters that require explanation, interpretation, and / or advising
    • \n
  • Participate in presales activities including scoping and positioning 
    • \n
  • Identify new client opportunities inside of the practice and engages pre-sales to begin new campaigns within the practice
    • \n
  • Able to communicate beyond tactics and technology and can help customers management set strategic direction
    • \n
  • A reliable resource for marketing on thought leadership pieces for their practice
    • \n
  • Begin speaking at industry conferences
    • \n
  • Contribute to more complex workshops and understand how their area of expertise fits into our stitching message 
    • \n
  • Drive scoping, planning, and methodology for critical projects
    • \n
  • Work on complex issues
    • \n
  • Contribute to development of innovative and high impact solutions for complex client programs
    • \n
  • Provide measurable input into new products, processes, standards, and / or plans
    • \n
  • Work to influence direct team members, broader internal team, and external customers, possibly including senior management, to agree and accept new concepts, practices, and approaches
    • \n"}],"salaryRange":{"min":145000,"max":175000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Technical Consultant - ServiceNow (ITSM)","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    As a ServiceNow Senior Technical Consultant, you will utilize your extensive ServiceNow knowledge and experience to design, develop and deploy solutions utilizing the ServiceNow platform. You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. You will work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner. The ServiceNow Senior Technical Consultant is a highly experienced subject matter expert on the ServiceNow platform with strong experience designing, developing and deploying integrations with external third party tools.
    ","descriptionBodyPlain":"As a ServiceNow Senior Technical Consultant, you will utilize your extensive ServiceNow knowledge and experience to design, develop and deploy solutions utilizing the ServiceNow platform. You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. You will work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner. The ServiceNow Senior Technical Consultant is a highly experienced subject matter expert on the ServiceNow platform with strong experience designing, developing and deploying integrations with external third party tools.\n","hostedUrl":"https://jobs.lever.co/thinkahead/d5093fd6-fa4b-4bca-9ef6-18b82cb5325e","applyUrl":"https://jobs.lever.co/thinkahead/d5093fd6-fa4b-4bca-9ef6-18b82cb5325e/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"Gurugram, Haryana","team":"ESM Accelerate","allLocations":["Gurugram, Haryana"]},"createdAt":1779089677832,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking a highly skilled Technical Consultant – ServiceNow with strong expertise in IT Asset Management (ITAM), including HAM/SAM implementations, asset lifecycle management, integrations, and CMDB alignment. The ideal candidate will have 5+ years of hands-on ServiceNow experience with a strong understanding of ITAM processes and platform capabilities. \nThis role is primarily focused (70–80%) on ITAM, including Hardware Asset Management (HAM), Software Asset Management (SAM), asset governance, and integrations, while exposure to ITSM, CMDB, and other modules will be considered secondary. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n
    \n

    We are seeking a highly skilled Technical Consultant – ServiceNow with strong expertise in IT Asset Management (ITAM), including HAM/SAM implementations, asset lifecycle management, integrations, and CMDB alignment. The ideal candidate will have 5+ years of hands-on ServiceNow experience with a strong understanding of ITAM processes and platform capabilities. 

    \n
    \n
    \n

    This role is primarily focused (70–80%) on ITAM, including Hardware Asset Management (HAM), Software Asset Management (SAM), asset governance, and integrations, while exposure to ITSM, CMDB, and other modules will be considered secondary. 

    \n
    \n
    ","id":"cd292bfa-0b24-469e-bc27-51054e1db5ff","lists":[{"text":"Roles and Responsibilities","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Qualifications","content":"
    \n
    \n
    \n
      \n
    • \n

      5+ years of hands-on experience in ServiceNow development and implementation.  

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Strong expertise in:  

      \n
      • \n\n
    \n
    \n\n
  • \n
      \n
    • \n

      ITAM (mandatory)  

      \n
      • \n\n\n\n
    • \n
    \n\n
  • \n
      \n
    • \n

      HAM Pro / SAM Pro (preferred)  

      \n
      • \n\n\n\n
    • \n
    \n\n
  • \n
      \n
    • \n

      Asset lifecycle management (mandatory)  

      \n
      • \n\n\n\n
    • \n
    \n\n
  • \n
      \n
    • \n

      Integrations (REST, SOAP, MID Server, APIs) (mandatory)  

      \n
      • \n\n\n\n
    • \n
    \n
      \n
    • \n

      Good understanding of CMDB and asset relationship mapping.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience integrating ServiceNow with enterprise asset and endpoint management tools.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Working knowledge of ITSM, CMDB, Discovery, and other ServiceNow modules.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Strong scripting skills using JavaScript and Glide APIs.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience with ServiceNow Flow Designer and Integration Hub.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Excellent communication and stakeholder management skills.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      ServiceNow certifications such as CSA, CAD, CIS-HAM, or CIS-SAM preferred.  

      \n
      • \n\n
    \n
    \n
    "}],"text":"Senior Technical Consultant - ServiceNow ITAM","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n
    \n

    We are seeking a highly skilled Technical Consultant – ServiceNow with strong expertise in IT Asset Management (ITAM), including HAM/SAM implementations, asset lifecycle management, integrations, and CMDB alignment. The ideal candidate will have 5+ years of hands-on ServiceNow experience with a strong understanding of ITAM processes and platform capabilities. 

    \n
    \n
    \n

    This role is primarily focused (70–80%) on ITAM, including Hardware Asset Management (HAM), Software Asset Management (SAM), asset governance, and integrations, while exposure to ITSM, CMDB, and other modules will be considered secondary. 

    \n
    \n
    ","descriptionBodyPlain":"We are seeking a highly skilled Technical Consultant – ServiceNow with strong expertise in IT Asset Management (ITAM), including HAM/SAM implementations, asset lifecycle management, integrations, and CMDB alignment. The ideal candidate will have 5+ years of hands-on ServiceNow experience with a strong understanding of ITAM processes and platform capabilities. \nThis role is primarily focused (70–80%) on ITAM, including Hardware Asset Management (HAM), Software Asset Management (SAM), asset governance, and integrations, while exposure to ITSM, CMDB, and other modules will be considered secondary. \n","hostedUrl":"https://jobs.lever.co/thinkahead/cd292bfa-0b24-469e-bc27-51054e1db5ff","applyUrl":"https://jobs.lever.co/thinkahead/cd292bfa-0b24-469e-bc27-51054e1db5ff/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Modern Data Center )","location":"India","team":"DC Delivery","allLocations":["India"]},"createdAt":1739374640071,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAs a Senior Technical Consultant – VMware Cloud Foundation (VCF), you will leverage your expertise in VMware Cloud Foundation to design, deploy, and optimize enterprise-scale hybrid cloud and data center solutions. You will work closely with clients to implement VCF-based architectures that enhance automation, security, and scalability. You will serve as a subject matter expert, guiding project teams, mentoring junior staff, and ensuring high-quality solution delivery. This role requires a deep technical understanding of VMware’s SDDC stack, integration with third-party solutions, and best practices for deployment and operations. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    As a Senior Technical Consultant – VMware Cloud Foundation (VCF), you will leverage your expertise in VMware Cloud Foundation to design, deploy, and optimize enterprise-scale hybrid cloud and data center solutions. You will work closely with clients to implement VCF-based architectures that enhance automation, security, and scalability. You will serve as a subject matter expert, guiding project teams, mentoring junior staff, and ensuring high-quality solution delivery. This role requires a deep technical understanding of VMware’s SDDC stack, integration with third-party solutions, and best practices for deployment and operations.
    ","id":"57cd4421-5751-4227-813c-370d91a7df08","lists":[{"text":"Key Responsibilities","content":"\n
  • Lead the architecture, design, and deployment of VMware Cloud Foundation (VCF) solutions.
    • \n
  • Oversee deployment and configuration of SDDC Manager, vSphere, vCenter, vSAN, NSX and Aria Suite (LCM, Operations, Network, Logs) within VCF environments.
    • \n
  • Work with customers to define business and technical requirements for VCF-based private and hybrid cloud solutions.
    • \n
  • Design and implement multi-site architectures, workload mobility, and disaster recovery strategies.
    • \n
  • Lead technical discussions, workshops, and knowledge transfer sessions for clients and internal teams.
    • \n
  • Integrate VCF with third-party platforms such as storage, networking, and security solutions.
    • \n
  • Develop and deliver technical documentation, design documents, and best practices for VCF deployments.
    • \n
  • Mentor junior technical consultants and provide guidance on troubleshooting and optimization.
    • \n
  • Participate in pre-sales engagements, helping scope and position VCF solutions for clients.
    • \n
  • Ensure adherence to industry standards, security policies, and compliance requirements.
    • \n"},{"text":"Skills Required","content":"\n
  • Required Certification:
    • \n
  • VMware Cloud Foundation 5.2 Architect Certification (Exam 2V0-13.24)
    • \n
  • Or most recent equivalent: VMware Certified Specialist - Cloud Foundation 2024 [v2] (5V0-31.22)
    • \n
  • Extensive architecture, design, and deployment expertise with VMware Cloud Foundation (VCF), including vSphere, NSX, vSAN, and Aria Suite.
    • \n
  • Strong experience with VCF lifecycle management, automation, and workload migration.
    • \n
  • Hands-on experience deploying, upgrading, and managing VCF on VMware Cloud on AWS, Dell VxRail, or other HCI solutions.
    • \n
  • Strong understanding of software-defined networking (SDN), security policies and enterprise storage.
    • \n
  • Experience integrating VCF with third-party tools such as backup, monitoring, and automation solutions.
    • \n
  • Excellent troubleshooting, analytical, and problem-solving skills.
    • \n
  • Strong written and verbal client-facing communication and presentation abilities.
    • \n
  • Industry certifications such as VCAP, VCDX, or equivalent VMware certifications are highly desirable.
    • \n
  • Willingness to travel at least 10% as needed.
    • \n"},{"text":"Desired Skills","content":"\n
  • Recognized subject matter expert in VMware Cloud Foundation (VCF).
    • \n
  • Contribute to the development of best practices, automation scripts, and deployment methodologies.
    • \n
  • Act as a trusted advisor to customers, helping define long-term cloud strategies.
    • \n
  • Engage in presales activities, including scope definition, solution positioning, and proposal development.
    • \n
  • Identify and drive new business opportunities related to VMware Cloud solutions.
    • \n
  • Participate in industry conferences, contributing thought leadership in VCF and hybrid cloud.
    • \n
  • Provide guidance on strategic IT transformation initiatives, aligning VCF implementations with business goals.
    • \n
  • Lead complex workshops and client engagements, articulating the value of VCF and associated technologies.
    • \n"}],"text":"Senior Technical Consultant - VMware Cloud Foundation (VCF)","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    As a Senior Technical Consultant – VMware Cloud Foundation (VCF), you will leverage your expertise in VMware Cloud Foundation to design, deploy, and optimize enterprise-scale hybrid cloud and data center solutions. You will work closely with clients to implement VCF-based architectures that enhance automation, security, and scalability. You will serve as a subject matter expert, guiding project teams, mentoring junior staff, and ensuring high-quality solution delivery. This role requires a deep technical understanding of VMware’s SDDC stack, integration with third-party solutions, and best practices for deployment and operations.
    ","descriptionBodyPlain":"As a Senior Technical Consultant – VMware Cloud Foundation (VCF), you will leverage your expertise in VMware Cloud Foundation to design, deploy, and optimize enterprise-scale hybrid cloud and data center solutions. You will work closely with clients to implement VCF-based architectures that enhance automation, security, and scalability. You will serve as a subject matter expert, guiding project teams, mentoring junior staff, and ensuring high-quality solution delivery. This role requires a deep technical understanding of VMware’s SDDC stack, integration with third-party solutions, and best practices for deployment and operations. \n","hostedUrl":"https://jobs.lever.co/thinkahead/57cd4421-5751-4227-813c-370d91a7df08","applyUrl":"https://jobs.lever.co/thinkahead/57cd4421-5751-4227-813c-370d91a7df08/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Modern Data Center )","location":"United States","team":"DC Delivery","allLocations":["United States"]},"createdAt":1738793709195,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAs a Senior Technical Consultant – VMware Cloud Foundation (VCF), you will leverage your expertise in VMware Cloud Foundation to design, deploy, and optimize enterprise-scale hybrid cloud and data center solutions. You will work closely with clients to implement VCF-based architectures that enhance operations, automation, security, and scalability. You will serve as a subject matter expert, playing a key role in project teams, mentoring junior staff, and ensuring high-quality solution delivery. This role requires a deep technical understanding of VMware’s VCF platform, integration with third-party solutions, and best practices for deployment and operations. A minimum of 10% travel is expected.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    As a Senior Technical Consultant – VMware Cloud Foundation (VCF), you will leverage your expertise in VMware Cloud Foundation to design, deploy, and optimize enterprise-scale hybrid cloud and data center solutions. You will work closely with clients to implement VCF-based architectures that enhance operations, automation, security, and scalability. You will serve as a subject matter expert, playing a key role in project teams, mentoring junior staff, and ensuring high-quality solution delivery. This role requires a deep technical understanding of VMware’s VCF platform, integration with third-party solutions, and best practices for deployment and operations. A minimum of 10% travel is expected.
    ","id":"b13269b5-47e1-4b35-9a30-c955d35f37b0","lists":[{"text":"Responsibilities ","content":"\n
  • Lead the design, deployment, configuration, and validation of VMware Cloud Foundation (VCF) solutions. (VCF v9.0+ required)
    • \n
  • Responsibility of deployment and configuration of VCF Fleet, vSphere, vCenter, vSAN, NSX, and Aria Suite (LCM, Operations, Network, Logs) within VCF environments.
    • \n
  • Work with customers to define business and technical requirements for VCF-based private and hybrid cloud solutions.
    • \n
  • Design and implement multi-site architectures, workload mobility, and disaster recovery strategies.
    • \n
  • Lead technical discussions, workshops, and knowledge transfer sessions for clients and internal teams.
    • \n
  • Integrate VCF with third-party platforms such as storage, networking, and security solutions.
    • \n
  • Develop and deliver technical documentation, design documents, and best practices for VCF deployments.
    • \n
  • Mentor junior technical consultants and provide guidance on troubleshooting and optimization.
    • \n
  • Participate in pre-sales engagements, helping scope and position VCF solutions for clients.
    • \n
  • Ensure adherence to industry standards, security policies, and compliance requirements.
    • \n"},{"text":"Qualifications","content":"\n
  • Minimum of 15 years of technical experience with VMware and supporting technologies.
    • \n
  • VMware Cloud Foundation 9.0 Administrator Certification (Exam 2V0-12.25) or VMware Cloud Foundation 9.0 Architecture Certification (Exam 2V0-13.25)
    • \n
  • Extensive design and deployment expertise with VMware Cloud Foundation 9.0 (VCF), including vSphere, NSX, vSAN, and Aria Suite.
    • \n
  • Strong experience with VCF lifecycle management, automation, and workload migration.
    • \n
  • Hands-on experience deploying, upgrading, and managing VCF on various hardware platforms and HCI solutions.
    • \n
  • Experience with Elastic VMware Services (EVS) on AWS or Azure VMware Solution (AVS) highly desirable
    • \n
  • Strong understanding of software-defined networking (SDN), security policies, and enterprise storage.
    • \n
  • Experience integrating VCF with third-party tools such as backup, monitoring, and automation solutions.
    • \n
  • Excellent troubleshooting, analytical, and problem-solving skills.
    • \n
  • Strong written and verbal client-facing communication and presentation abilities.
    • \n
  • Industry certifications such as VCAP or equivalent VMware certifications are highly desirable.
    • \n
  • Willingness to travel at least 10% as needed.
    • \n"},{"text":"Expectations","content":"\n
  • Recognized subject matter expert in VMware Cloud Foundation (VCF).
    • \n
  • Contribute to the development of best practices, automation scripts, and deployment methodologies.
    • \n
  • Act as a trusted advisor to customers, helping define long-term cloud strategies.
    • \n
  • Identify and drive new business opportunities related to VMware Cloud solutions.
    • \n
  • Contribute thought leadership to the AHEAD in VCF practice and hybrid cloud solutions.
    • \n
  • Provide guidance on strategic IT transformation initiatives, aligning VCF implementations with business goals.
    • \n
  • Lead complex workshops and client engagements, articulating the value of VCF and associated technologies.
    • \n"}],"salaryRange":{"min":160000,"max":190000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Technical Consultant – VMware Cloud Foundation (VCF)","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    As a Senior Technical Consultant – VMware Cloud Foundation (VCF), you will leverage your expertise in VMware Cloud Foundation to design, deploy, and optimize enterprise-scale hybrid cloud and data center solutions. You will work closely with clients to implement VCF-based architectures that enhance operations, automation, security, and scalability. You will serve as a subject matter expert, playing a key role in project teams, mentoring junior staff, and ensuring high-quality solution delivery. This role requires a deep technical understanding of VMware’s VCF platform, integration with third-party solutions, and best practices for deployment and operations. A minimum of 10% travel is expected.
    ","descriptionBodyPlain":"As a Senior Technical Consultant – VMware Cloud Foundation (VCF), you will leverage your expertise in VMware Cloud Foundation to design, deploy, and optimize enterprise-scale hybrid cloud and data center solutions. You will work closely with clients to implement VCF-based architectures that enhance operations, automation, security, and scalability. You will serve as a subject matter expert, playing a key role in project teams, mentoring junior staff, and ensuring high-quality solution delivery. This role requires a deep technical understanding of VMware’s VCF platform, integration with third-party solutions, and best practices for deployment and operations. A minimum of 10% travel is expected.\n","hostedUrl":"https://jobs.lever.co/thinkahead/b13269b5-47e1-4b35-9a30-c955d35f37b0","applyUrl":"https://jobs.lever.co/thinkahead/b13269b5-47e1-4b35-9a30-c955d35f37b0/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Network )","location":"India","team":"Network Delivery","allLocations":["India"]},"createdAt":1747121972065,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are looking for a highly skilled and experienced Software Defined Networking (SDN) Specialist to join our team. The ideal candidate will serve as a subject matter expert in software-defined technologies, with deep hands-on expertise in Cisco ACI, Arista or Cisco VxLAN, and VMware NSX (V & T). This role involves leading the design, deployment, and support of complex data center network solutions while ensuring alignment with business goals and customer success.\n \nThe SDN Specialist will work closely with cross-functional teams and clients, participating in architectural discussions, delivering workshops, and ensuring successful implementations. Strong communication, leadership, and problem-solving skills are essential, as well as a passion for staying current with emerging technologies. A proven track record of executing large-scale data center projects and holding relevant certifications such as Cisco CCNP/CCIE, ACI, or VMware is highly preferred.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    We are looking for a highly skilled and experienced Software Defined Networking (SDN) Specialist to join our team. The ideal candidate will serve as a subject matter expert in software-defined technologies, with deep hands-on expertise in Cisco ACI, Arista or Cisco VxLAN, and VMware NSX (V & T). This role involves leading the design, deployment, and support of complex data center network solutions while ensuring alignment with business goals and customer success.
    \n
     
    \n
    The SDN Specialist will work closely with cross-functional teams and clients, participating in architectural discussions, delivering workshops, and ensuring successful implementations. Strong communication, leadership, and problem-solving skills are essential, as well as a passion for staying current with emerging technologies. A proven track record of executing large-scale data center projects and holding relevant certifications such as Cisco CCNP/CCIE, ACI, or VMware is highly preferred.
    ","id":"6b2820f1-66cb-48a7-b041-de100f81767f","lists":[{"text":"Key Responsibilities","content":"\n
  • Service as subject matter expert for software defined technologies
    • \n
  • Possess a strong understanding of Cisco ACI, Cisco or Arista VxLAN, and VMware NSX (V & T) technologies
    • \n
  • Participate in the deployment of complex solutions, create written deliverables, and conduct client workshops
    • \n
  • Ability to communicate and execute architecture strategy & approach in clear, concise, and understandable terms to client senior management and other client stakeholders
    • \n
  • Ability to implement design architecture objectives that align with client demand & business goals
    • \n
  • Receptive listening skills with the ability to present ideas in a clear, concise fashion to technical and non-technical audiences
    • \n
  • Excellent situational leadership and timely decision-making skills
    • \n
  • Passionate about successful customer outcomes
    • \n
  • Ability to work effectively within all levels of an organization (internally & externally)
    • \n
  • Ability to work both individually and in a team environment
    • \n
  • Demonstrated ability to deliver multiple IT projects on time and within budget
    • \n
  • Ensure knowledge transfer to relevant client teams for smooth operation of deployed solutions
    • \n
  • Obtain and maintain certifications with associated qualifications
    • \n"},{"text":"Skills Required","content":"\n
  • Minimum 7 years of data center experience in enterprise environments
    • \n
  • Deep hands-on technical knowledge and expertise in: Cisco, Arista, or VMware NSX large scale data center deployments/migrations
    • \n
  • Extensive experience with ACI (multi-pod & multi-site) from design to deployment
    • \n
  • Strong sense of ownership, problem solver, sense of urgency and ability to be proactive in resolving challenges
    • \n
  • Experience with VxLAN design, deployment a plus
    • \n
  • Experience with VMware NSX design, deployment, V to T migration a plus
    • \n
  • Depth of knowledge around underlay, overlay concepts, segmentation strategies, and solution interoperability
    • \n
  • Cisco CCNP, ACI, or CCIE certification required
    • \n
  • VMware or Arista certifications a plus
    • \n"}],"text":"Senior Technical Consultant SDN","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    We are looking for a highly skilled and experienced Software Defined Networking (SDN) Specialist to join our team. The ideal candidate will serve as a subject matter expert in software-defined technologies, with deep hands-on expertise in Cisco ACI, Arista or Cisco VxLAN, and VMware NSX (V & T). This role involves leading the design, deployment, and support of complex data center network solutions while ensuring alignment with business goals and customer success.
    \n
     
    \n
    The SDN Specialist will work closely with cross-functional teams and clients, participating in architectural discussions, delivering workshops, and ensuring successful implementations. Strong communication, leadership, and problem-solving skills are essential, as well as a passion for staying current with emerging technologies. A proven track record of executing large-scale data center projects and holding relevant certifications such as Cisco CCNP/CCIE, ACI, or VMware is highly preferred.
    ","descriptionBodyPlain":"We are looking for a highly skilled and experienced Software Defined Networking (SDN) Specialist to join our team. The ideal candidate will serve as a subject matter expert in software-defined technologies, with deep hands-on expertise in Cisco ACI, Arista or Cisco VxLAN, and VMware NSX (V & T). This role involves leading the design, deployment, and support of complex data center network solutions while ensuring alignment with business goals and customer success.\n \nThe SDN Specialist will work closely with cross-functional teams and clients, participating in architectural discussions, delivering workshops, and ensuring successful implementations. Strong communication, leadership, and problem-solving skills are essential, as well as a passion for staying current with emerging technologies. A proven track record of executing large-scale data center projects and holding relevant certifications such as Cisco CCNP/CCIE, ACI, or VMware is highly preferred.\n","hostedUrl":"https://jobs.lever.co/thinkahead/6b2820f1-66cb-48a7-b041-de100f81767f","applyUrl":"https://jobs.lever.co/thinkahead/6b2820f1-66cb-48a7-b041-de100f81767f/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"Gurugram, Haryana","team":"Observability","allLocations":["Gurugram, Haryana","Hyderabad"]},"createdAt":1779274313722,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAHEAD is looking for a Senior Technical Consultant to help clients modernize how they observe, operate, and improve complex digital platforms. This is a hybrid consultant-architect role for someone who can lead discovery, shape strategy, design practical solutions, and help drive delivery from plan through execution.\nThe right candidate brings strong observability depth, a vendor-agnostic and prescriptive approach, and the ability to connect application performance, user experience, and business outcomes. You should be comfortable working across open-source and commercial observability ecosystems, guiding clients through current-state assessments, future-state roadmaps, and implementation programs that improve resilience, operational maturity, and developer experience.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    AHEAD is looking for a Senior Technical Consultant to help clients modernize how they observe, operate, and improve complex digital platforms. This is a hybrid consultant-architect role for someone who can lead discovery, shape strategy, design practical solutions, and help drive delivery from plan through execution.

    \n

    The right candidate brings strong observability depth, a vendor-agnostic and prescriptive approach, and the ability to connect application performance, user experience, and business outcomes. You should be comfortable working across open-source and commercial observability ecosystems, guiding clients through current-state assessments, future-state roadmaps, and implementation programs that improve resilience, operational maturity, and developer experience.

    \n
    ","id":"b738094c-8384-4946-ace2-1b4c7d54a59b","lists":[{"text":"Roles and Responsibilities","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Experience","content":"
    \n
    \n
    \n
      \n
    • \n

      6+ years of experience in consulting, engineering, SRE, platform engineering, or operations with strong observability responsibility. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Hands-on experience with modern observability concepts across metrics, logs, traces, alerting, service health, and incident response. 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Experience with Open Telemetry and familiarity with telemetry pipeline design, instrumentation patterns, and collection architecture. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Working knowledge of open-source observability tools such as Prometheus, Grafana, Loki, Tempo, Mimir, Jaeger, or Elastic. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience with one or more enterprise observability platforms such as Datadog, Dynatrace, Splunk, New Relic, Elastic, LogicMonitor, Honeycomb, Chronosphere, etc. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Strong understanding of Kubernetes, containers, cloud-native architectures, and at least one major public cloud platform. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience with Terraform, Helm, CI/CD pipelines, Ansible, or related automation and platform tooling. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Solid understanding of distributed systems, modern application architectures, and operational best practices across SRE, DevOps, or ITSM environments. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience defining service health models, SLIs, SLOs, alerting strategies, or reliability measurement frameworks that connect technical telemetry to operational and business outcomes. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Ability to lead client-facing conversations, structure ambiguous problems, and translate strategy into executable workstreams. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Demonstrated ability to operate in ambiguous client environments, identify the practical path forward, and communicate tradeoffs clearly across engineering, operations, and leadership audiences. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Strong written and verbal communication skills with both technical and executive audiences. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      A continuous learning mindset and a collaborative approach to delivery and practice building. 

      \n
      • \n\n
       
      \n
    \n
    \n

    Nice to have 

    \n
    \n
    \n
      \n
    • \n

      Experience operationalizing error budgets, burn-rate alerting, production readiness reviews, or reliability governance practices. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience integrating observability with ServiceNow, incident management platforms, CMDB, or collaboration tools. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience with telemetry cost optimization, sampling strategies, retention policies, tagging standards, cardinality management, or observability governance. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Familiarity with platform engineering, internal developer platforms, service catalogs, golden paths, or self-service observability patterns. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Exposure to AIOps, anomaly detection, event correlation, automated remediation workflows, or MCP-enabled integration patterns for AI-assisted operations. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Familiarity with microservices, service mesh technologies, end-user monitoring, or digital experience monitoring concepts. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Generalist coding or scripting experience in languages such as Python, Java, Go, JavaScript, or .NET. 

      \n
      • \n\n
    \n
    \n
    "}],"text":"Senior Technical Consultant, Observability","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    AHEAD is looking for a Senior Technical Consultant to help clients modernize how they observe, operate, and improve complex digital platforms. This is a hybrid consultant-architect role for someone who can lead discovery, shape strategy, design practical solutions, and help drive delivery from plan through execution.

    \n

    The right candidate brings strong observability depth, a vendor-agnostic and prescriptive approach, and the ability to connect application performance, user experience, and business outcomes. You should be comfortable working across open-source and commercial observability ecosystems, guiding clients through current-state assessments, future-state roadmaps, and implementation programs that improve resilience, operational maturity, and developer experience.

    \n
    ","descriptionBodyPlain":"AHEAD is looking for a Senior Technical Consultant to help clients modernize how they observe, operate, and improve complex digital platforms. This is a hybrid consultant-architect role for someone who can lead discovery, shape strategy, design practical solutions, and help drive delivery from plan through execution.\nThe right candidate brings strong observability depth, a vendor-agnostic and prescriptive approach, and the ability to connect application performance, user experience, and business outcomes. You should be comfortable working across open-source and commercial observability ecosystems, guiding clients through current-state assessments, future-state roadmaps, and implementation programs that improve resilience, operational maturity, and developer experience.\n","hostedUrl":"https://jobs.lever.co/thinkahead/b738094c-8384-4946-ace2-1b4c7d54a59b","applyUrl":"https://jobs.lever.co/thinkahead/b738094c-8384-4946-ace2-1b4c7d54a59b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"( Digital Solutions Group )","location":"Gurugram, Haryana","team":"Platform Engineering","allLocations":["Gurugram, Haryana","Hyderabad"]},"createdAt":1764835599792,"descriptionPlain":"Serving as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Modern Apps & Platform Engineering, the Senior Technical Consultant works as part of the consulting team to lead the development, design, implementation and engagement leader of client solutions. Senior Technical Consultants mentor and provide direction to engineers on a project-by-project basis and within the broader organization as it relates to internal initiatives and indirect project support. \n","description":"
    Serving as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Modern Apps & Platform Engineering, the Senior Technical Consultant works as part of the consulting team to lead the development, design, implementation and engagement leader of client solutions. Senior Technical Consultants mentor and provide direction to engineers on a project-by-project basis and within the broader organization as it relates to internal initiatives and indirect project support. 
    ","id":"897018ec-7393-49ba-a775-24eea7e67029","lists":[{"text":"Roles and Responsibilities","content":"\n
  • Designs and Implements complex, mission-critical transformational enterprise grade technical solutions for clients.
    • \n
  • Ability to drive modernization efforts for Enterprise customers on AWS/AZURE.
    • \n
  • Understanding of Azure/AWS/GCP architecture and services. Proficiency in core Azure/AWS services (EC2, EBS, VPC etc). Familiarity with networking concepts (VPNs, Direct Connect, Transit Gateway).
    • \n
  • Experience with AWS/Azure Migration Hub for assessment and planning, proficiency in AWS Application Migration Service (AWS MGN) or Azure Migrate, ModelizeIT, VMWare vRNI (Aria Operations).
    • \n
  • Knowledge of AWS security best practices and services (IAM, Security Groups, KMS), Understanding of compliance frameworks relevant to AWS or Azure. Knowledge of AWS or Azure operational best practices (monitoring, logging, automation).
    • \n
  • Ability to analyze and optimize costs in the AWS or Azure environment, Skills in rightsizing AWS or Azure resources for performance and cost efficiency.
    • \n
  • Experience working with container technology like Docker, Podman, Kubernetes(EKS/GKE/AKS), Service Mesh(Solo, Istio), Ingress Controllers, Container Networking(Calico, CNI), Network Policies, GitOps (FluxCD/ArgoCD), CRDs, Blue Green Deployment.
    • \n
  • Experience with CICD Tools like Spacelift, Jenkins, Github actions, Harness, Azure Devops, AWS Code Pipeline/Deploy.
    • \n
  • Experience with Infrastructure as Code tools like Terraform, Azure ARM, AWS Cloud Formation, Pulumi, Bicep, Python Boto3 and Configuration Management tools like Ansible, Puppet, Chef.
    • \n
  • Good Scripting Knowledge to develop automations using Python, Powershell  or bash.
    • \n
  • Knowledge of VMware technologies (vSphere, vSAN, NSX), Understanding of VMware HCX for VM migration
    • \n
  • Experience developing Platforms for AI using cloud native tools like AWS Bedrock, AWS Sage Maker, Azure OpenAI, Azure AI Search, Google Vertex.
    • \n
  • Knowledge on working with AI Frameworks like Langchain, Langsmith and building RAG based Applications.
    • \n"},{"text":"Qualifications","content":"\n
  • Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience.
    • \n
  • Experience working in Platform, Devops, Cloud Engineering teams.
    • \n
  • 8+ years of IT experience and 4+ years of Cloud, Migration, Automation, Application Modernization, Digital Transformation experience.  
    • \n
  • Strong consulting and business acumen to lead customer conversations and drive new initiatives
    • \n
  • Multiple Professional/Associate/Speciality certifications like AWS Solution Architect Associate, AWS certified Networking/Security speciality, Azure administrator Associate, Certified Kubernetes Administrator/Developer/Security(CKA/CKAD/CKS), Terraform certified Associate, Argo certified engineer, Istio certified engineer.
    • \n
  • Excellent written & verbal communication and interpersonal skills.  
    • \n"}],"text":"Senior Technical Consultant, Platform Engineering - Azure","country":"IN","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"
    Serving as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Modern Apps & Platform Engineering, the Senior Technical Consultant works as part of the consulting team to lead the development, design, implementation and engagement leader of client solutions. Senior Technical Consultants mentor and provide direction to engineers on a project-by-project basis and within the broader organization as it relates to internal initiatives and indirect project support. 
    ","descriptionBodyPlain":"Serving as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Modern Apps & Platform Engineering, the Senior Technical Consultant works as part of the consulting team to lead the development, design, implementation and engagement leader of client solutions. Senior Technical Consultants mentor and provide direction to engineers on a project-by-project basis and within the broader organization as it relates to internal initiatives and indirect project support. \n","hostedUrl":"https://jobs.lever.co/thinkahead/897018ec-7393-49ba-a775-24eea7e67029","applyUrl":"https://jobs.lever.co/thinkahead/897018ec-7393-49ba-a775-24eea7e67029/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"Gurugram, Haryana","team":"ESM Delivery","allLocations":["Gurugram, Haryana"]},"createdAt":1754466013639,"descriptionPlain":"As a Senior Technical Consultant, ServiceNow, you will own the end‑to‑end solution build, ensuring every deliverable meets platform standards and best practices. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants to refine complex solutions. Beyond core ITSM, you will lead work on at least one additional product suite (ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate intricate business needs into secure, scalable outcomes. Your deep platform expertise will influence platform‑wide implementations and drive consistent, high‑quality results across engagements. \n","description":"
    As a Senior Technical Consultant, ServiceNow, you will own the end‑to‑end solution build, ensuring every deliverable meets platform standards and best practices. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants to refine complex solutions. Beyond core ITSM, you will lead work on at least one additional product suite (ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate intricate business needs into secure, scalable outcomes. Your deep platform expertise will influence platform‑wide implementations and drive consistent, high‑quality results across engagements. 
    ","id":"e0f72186-2cca-4421-ae2d-825078949444","lists":[{"text":"Roles and Responsibilities","content":"\n
  • Solution and Stakeholder Leadership 
    • \n
  • Translate documented requirements into secure, scalable solutions that align with platform best practices and standards 
    • \n
  • Conduct client and internal demos, clearly explaining technical approaches and outcomes 
    • \n
  • Actively participate in Agile ceremonies (stand‑ups, sprint planning, retrospectives), flagging technical risks during planning and helping build new skill capabilities within the team 
    • \n
  • Hands‑On Development and Delivery Governance 
    • \n
  • Build and extend core‑platform features, integrations, and application‑specific functionality while enforcing coding standards and comprehensive documentation 
    • \n
  • Safeguard quality through automated/unit tests, peer reviews, and coordinated promotions across dev, test, and prod—including cutover and rollback strategies 
    • \n
  • Own defect resolution during UAT and hyper‑care, driving timely root‑cause analysis, remediation, and continuous improvement 
    • \n
  • Team Leadership and Mentoring 
    • \n
  • Coach technical consultants and junior developers, providing actionable feedback and structured skills development 
    • \n
  • Coordinate daily development tasks, remove roadblocks, and safeguard delivery timelines 
    • \n
  • Facilitate training sessions and knowledge‑sharing forums to elevate overall technical capability 
    • \n
  • Innovation and Cross‑Product Leadership 
    • \n
  • Lead delivery across core ITSM and at least one additional product suite (ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) 
    • \n
  • Champion platform innovations and reusable accelerators, guiding the team in adopting newly introduced capabilities 
    • \n
  • Contribute lessons learned, best practices, and technical articles to internal knowledge bases and external community forums 
    • \n"},{"text":"Qualifications","content":"\n
  • We seek someone with 6+ years of experience in ServiceNow domain. Someone who takes pride in clean, purposeful solutions, knows the platform deeply, and stays curious when new challenges arise.  
    • \n
  • Core‑platform expertise – Integrations, IntegrationHub, Flows, Portals, Workspaces, Imports, plus an architecture mindset for performance tuning, scalability, and seamless upgrades 
    • \n
  • Product depth – Proven leadership in at least one suite beyond ITSM (ITOM Discovery/CMDB, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) 
    • \n
  • Hands‑on coding – Advanced JavaScript and Glide API skills, designing and consuming REST integrations, auth schemes, and data‑import pipelines 
    • \n
  • Modern UI fluency – Building engaging experiences in Service Portal, UI Builder, Workspace, and Catalog/Record Producers 
    • \n
  • Quality & delivery focus – Champions best practices, unit tests, peer reviews, and Agile/Scrum rituals with clear story‑point estimates 
    • \n
  • Collaborative mentor & lifelong learner – Communicates complex ideas simply, coaches teammates, and eagerly explores new ServiceNow capabilities and out‑of‑scope challenges 
    • \n
  • ServiceNow certifications – CSA, CAD, or CIS are welcome, though demonstrated hands‑on expertise is valued more highly than credentials 
    • \n
  • Broader tech stack awareness – Familiarity with cloud platforms, DevOps toolchains, analytics, RPA, or other enterprise technologies outside the ServiceNow ecosystem 
    • \n
  • Strong vanilla JavaScript skills – Solid coding fundamentals backed by modern best practices, testing habits, and version‑control discipline 
    • \n"}],"text":"Senior Technical Consultant, ServiceNow","country":"IN","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"
    As a Senior Technical Consultant, ServiceNow, you will own the end‑to‑end solution build, ensuring every deliverable meets platform standards and best practices. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants to refine complex solutions. Beyond core ITSM, you will lead work on at least one additional product suite (ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate intricate business needs into secure, scalable outcomes. Your deep platform expertise will influence platform‑wide implementations and drive consistent, high‑quality results across engagements. 
    ","descriptionBodyPlain":"As a Senior Technical Consultant, ServiceNow, you will own the end‑to‑end solution build, ensuring every deliverable meets platform standards and best practices. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants to refine complex solutions. Beyond core ITSM, you will lead work on at least one additional product suite (ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate intricate business needs into secure, scalable outcomes. Your deep platform expertise will influence platform‑wide implementations and drive consistent, high‑quality results across engagements. \n","hostedUrl":"https://jobs.lever.co/thinkahead/e0f72186-2cca-4421-ae2d-825078949444","applyUrl":"https://jobs.lever.co/thinkahead/e0f72186-2cca-4421-ae2d-825078949444/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Gurugram, Haryana","team":"MS Infrastructure","allLocations":["Gurugram, Haryana"]},"createdAt":1778139673555,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking a highly skilled L3 Engineer with strong expertise in Citrix Virtual Apps & Desktops (CVAD) and Azure Virtual Desktop (AVD), along with hands-on experience in Azure, Active Directory, and monitoring tools like ControlUp. The role involves handling complex escalations, optimizing VDI environments, and ensuring a seamless end-user experience.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    We are seeking a highly skilled L3 Engineer with strong expertise in Citrix Virtual Apps & Desktops (CVAD) and Azure Virtual Desktop (AVD), along with hands-on experience in Azure, Active Directory, and monitoring tools like ControlUp. The role involves handling complex escalations, optimizing VDI environments, and ensuring a seamless end-user experience.
    ","id":"8893b5ee-b105-4474-9ebe-47b64135a6b3","lists":[{"text":"Key Responsibilities","content":"
    \n
    "},{"text":"Required Skills & Experience","content":"
    \n
    "},{"text":"Roles & Responsibilities Level (L3)","content":"
    \n
    "}],"text":"Senior VDI Engineer","country":"IN","workplaceType":"onsite","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    We are seeking a highly skilled L3 Engineer with strong expertise in Citrix Virtual Apps & Desktops (CVAD) and Azure Virtual Desktop (AVD), along with hands-on experience in Azure, Active Directory, and monitoring tools like ControlUp. The role involves handling complex escalations, optimizing VDI environments, and ensuring a seamless end-user experience.
    ","descriptionBodyPlain":"We are seeking a highly skilled L3 Engineer with strong expertise in Citrix Virtual Apps & Desktops (CVAD) and Azure Virtual Desktop (AVD), along with hands-on experience in Azure, Active Directory, and monitoring tools like ControlUp. The role involves handling complex escalations, optimizing VDI environments, and ensuring a seamless end-user experience.\n","hostedUrl":"https://jobs.lever.co/thinkahead/8893b5ee-b105-4474-9ebe-47b64135a6b3","applyUrl":"https://jobs.lever.co/thinkahead/8893b5ee-b105-4474-9ebe-47b64135a6b3/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Hyderabad","team":"MS Infrastructure","allLocations":["Hyderabad"]},"createdAt":1775475718018,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking a highly skilled VMware Cloud Foundation (VCF) L3 Engineer to support enterprise private cloud environments. The ideal candidate will have hands-on experience with VCF architecture, deployment, operations, upgrades, and troubleshooting across the full stack including vSphere, vCenter, ESXi, vSAN, NSX, and SDDC Manager. \n\nThe engineer will be responsible for managing day-2-day operations, resolving escalated incidents, supporting lifecycle management activities, validating environment readiness, and driving platform stability and optimization. This role requires strong troubleshooting ability, architectural understanding, and experience working in complex enterprise environments. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    We are seeking a highly skilled VMware Cloud Foundation (VCF) L3 Engineer to support enterprise private cloud environments. The ideal candidate will have hands-on experience with VCF architecture, deployment, operations, upgrades, and troubleshooting across the full stack including vSphere, vCenter, ESXi, vSAN, NSX, and SDDC Manager.

    The engineer will be responsible for managing day-2-day operations, resolving escalated incidents, supporting lifecycle management activities, validating environment readiness, and driving platform stability and optimization. This role requires strong troubleshooting ability, architectural understanding, and experience working in complex enterprise environments. 
    ","id":"d1a15eca-5a4a-4f6f-ab27-172e44a08ecb","lists":[{"text":"Required Skills","content":"
    • Strong hands-on experience with VMware Cloud Foundation
    • Strong experience in vSphere / ESXi / vCenter
    \n
    • Strong experience in vSAN
    \n
    • Good experience in NSX-T / NSX for VCF
    \n
    • Experience with SDDC Manager lifecycle management
    \n
    • Experience with VCF workload domains and management domain operations • Strong knowledge of:
    \n\n
  • DNS / NTP / certificates 
    • \n
  • VLANs / MTU / routing / IP pools
    • \n
  • Storage policies and cluster design
    • \n
  • VCF pre-checks and upgrade dependencies
    • \n\n
    • Experience in troubleshooting production issues and critical incidents
    \n
    • Good documentation and customer communication skills 
    "},{"text":"Preferred Skills","content":"
    • Experience with VCF design and deployment 
    \n
    • Experience with DR / backup / monitoring integration
    \n
    • Exposure to Terraform, PowerVCF, Ansible, or automation tooling.
    \n
    • Experience working with Broadcom support
    \n
    • Knowledge of enterprise operational processes and change management 
    "}],"text":"Senior Virtualization Engineer - NSX","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    We are seeking a highly skilled VMware Cloud Foundation (VCF) L3 Engineer to support enterprise private cloud environments. The ideal candidate will have hands-on experience with VCF architecture, deployment, operations, upgrades, and troubleshooting across the full stack including vSphere, vCenter, ESXi, vSAN, NSX, and SDDC Manager.

    The engineer will be responsible for managing day-2-day operations, resolving escalated incidents, supporting lifecycle management activities, validating environment readiness, and driving platform stability and optimization. This role requires strong troubleshooting ability, architectural understanding, and experience working in complex enterprise environments. 
    ","descriptionBodyPlain":"We are seeking a highly skilled VMware Cloud Foundation (VCF) L3 Engineer to support enterprise private cloud environments. The ideal candidate will have hands-on experience with VCF architecture, deployment, operations, upgrades, and troubleshooting across the full stack including vSphere, vCenter, ESXi, vSAN, NSX, and SDDC Manager. \n\nThe engineer will be responsible for managing day-2-day operations, resolving escalated incidents, supporting lifecycle management activities, validating environment readiness, and driving platform stability and optimization. This role requires strong troubleshooting ability, architectural understanding, and experience working in complex enterprise environments. \n","hostedUrl":"https://jobs.lever.co/thinkahead/d1a15eca-5a4a-4f6f-ab27-172e44a08ecb","applyUrl":"https://jobs.lever.co/thinkahead/d1a15eca-5a4a-4f6f-ab27-172e44a08ecb/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Modern Data Center )","location":"India","team":"DC Delivery","allLocations":["India"]},"createdAt":1779798324529,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking an experienced and highly skilled VMware Technical Trainer with expertise in delivering live instructor-led training programs on VMware technologies. The ideal candidate will possess deep technical knowledge of VMware infrastructure, cloud virtualization, data center technologies, and enterprise IT environments along with exceptional presentation, mentoring, and curriculum development skills.\nThe candidate will be responsible for designing, developing, and delivering advanced VMware training programs for corporate clients, IT professionals, internal engineering teams, and enterprise customers across virtual and hybrid learning environments.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    We are seeking an experienced and highly skilled VMware Technical Trainer with expertise in delivering live instructor-led training programs on VMware technologies. The ideal candidate will possess deep technical knowledge of VMware infrastructure, cloud virtualization, data center technologies, and enterprise IT environments along with exceptional presentation, mentoring, and curriculum development skills.

    \n

    The candidate will be responsible for designing, developing, and delivering advanced VMware training programs for corporate clients, IT professionals, internal engineering teams, and enterprise customers across virtual and hybrid learning environments.

    \n
    ","id":"9a93efd7-1bd2-4b7b-b795-a21ca329d577","lists":[{"text":"Key Responsibilities","content":"
    \n

    Training Delivery

    \n
    "},{"text":"Educational Qualification & Certifications","content":"
    \n
    "},{"text":"Required Skills","content":"
    \n

    12+ years of hands-on VMware training and enterprise virtualization experience

    \n

    Technical Skills

    \n
    "}],"text":"Senior Vmware Technical Trainer","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    We are seeking an experienced and highly skilled VMware Technical Trainer with expertise in delivering live instructor-led training programs on VMware technologies. The ideal candidate will possess deep technical knowledge of VMware infrastructure, cloud virtualization, data center technologies, and enterprise IT environments along with exceptional presentation, mentoring, and curriculum development skills.

    \n

    The candidate will be responsible for designing, developing, and delivering advanced VMware training programs for corporate clients, IT professionals, internal engineering teams, and enterprise customers across virtual and hybrid learning environments.

    \n
    ","descriptionBodyPlain":"We are seeking an experienced and highly skilled VMware Technical Trainer with expertise in delivering live instructor-led training programs on VMware technologies. The ideal candidate will possess deep technical knowledge of VMware infrastructure, cloud virtualization, data center technologies, and enterprise IT environments along with exceptional presentation, mentoring, and curriculum development skills.\nThe candidate will be responsible for designing, developing, and delivering advanced VMware training programs for corporate clients, IT professionals, internal engineering teams, and enterprise customers across virtual and hybrid learning environments.\n","hostedUrl":"https://jobs.lever.co/thinkahead/9a93efd7-1bd2-4b7b-b795-a21ca329d577","applyUrl":"https://jobs.lever.co/thinkahead/9a93efd7-1bd2-4b7b-b795-a21ca329d577/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"Gurugram, Haryana","team":"ESM Accelerate","allLocations":["Gurugram, Haryana"]},"createdAt":1779091113300,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking a highly motivated Business Analyst with strong experience in Agile delivery, SDLC processes, ServiceNow platform understanding, Jira reporting, and enterprise workflow analysis. The ideal candidate will work closely with business stakeholders, development teams, and platform owners to deliver scalable, efficient, and high-quality technology solutions. \nThis role requires a techno-functional mindset with strong analytical, communication, documentation, reporting, and stakeholder management capabilities. The candidate should be comfortable collaborating across business and technical teams while supporting enterprise platforms, process improvements, and Agile delivery initiatives. \n \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n
    \n

    We are seeking a highly motivated Business Analyst with strong experience in Agile delivery, SDLC processes, ServiceNow platform understanding, Jira reporting, and enterprise workflow analysis. The ideal candidate will work closely with business stakeholders, development teams, and platform owners to deliver scalable, efficient, and high-quality technology solutions. 

    \n
    \n
    \n

    This role requires a techno-functional mindset with strong analytical, communication, documentation, reporting, and stakeholder management capabilities. The candidate should be comfortable collaborating across business and technical teams while supporting enterprise platforms, process improvements, and Agile delivery initiatives. 

    \n
    \n 
    ","id":"1a5e56bb-cc41-4e7f-bb5d-c2988b9baa68","lists":[{"text":"Responsibilities","content":"
    \n
    \n\n
  • Gather, analyze, and document business, functional, and technical requirements.  
    • \n
  • Create User Stories, Acceptance Criteria, BRDs, FRDs, process flows, mockups, and high-level solution documentation using tools such as Visio and Lucidchart.  
    • \n
  • Conduct stakeholder meetings, workshops, requirement walkthroughs, and process analysis sessions.  
    • \n
  • Work closely with Product Owners, Developers, QA teams, Architects, and ServiceNow Admins to ensure successful solution delivery.  
    • \n
  • Participate in Agile ceremonies including sprint planning, backlog grooming, stand-ups, retrospectives, and UAT activities.  
    • \n
  • Create and manage Jira dashboards, filters, Agile reports, and JQL queries for sprint tracking, SLA reporting, backlog monitoring, and delivery governance.  
    • \n
  • Analyze workflows, identify process improvement opportunities, and support automation initiatives.  
    • \n
  • Collaborate on ServiceNow enhancements, integrations, workflows, and ITSM processes including Incident, Change, Request, and Service Catalog Management.  
    • \n
  • Prepare executive status reports, dashboards, RAID logs, and project documentation for stakeholders and leadership teams.  
    • \n
  • Support testing, validation, deployment coordination, and continuous improvement initiatives.  
    • \n\n
    \n
    "},{"text":"Qualifications","content":"
    \n\n
  • 4–6 years of experience as a Business Analyst or Technical Business Analyst in enterprise IT environments.  
    • \n
  • Strong understanding of Agile methodologies and SDLC processes.  
    • \n
  • Hands-on experience with Jira, Confluence, JQL Queries, Dashboards, and Agile Reporting.  
    • \n
  • Strong understanding of ServiceNow platform and ITSM processes.  
    • \n
  • Experience creating process flows, workflow diagrams, mockups, and solution documentation using Visio or Lucidchart.  
    • \n
  • Strong analytical, stakeholder management, presentation, and communication skills.  
    • \n
  • Ability to work closely with technical and business teams in fast-paced Agile environments.  
    • \n\n
    "},{"text":"Preferred Skills","content":"
    \n\n
  • ServiceNow Certified System Administrator (CSA) preferred.  
    • \n
  • Knowledge of APIs, integrations, automation, and orchestration concepts.  
    • \n
  • Exposure to Power BI/Tableau reporting tools.  
    • \n
  • Understanding of IAM, Governance, or Information Security processes is an added advantage.  
    • \n\n
    "}],"text":"ServiceNow Business Analyst","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n
    \n

    We are seeking a highly motivated Business Analyst with strong experience in Agile delivery, SDLC processes, ServiceNow platform understanding, Jira reporting, and enterprise workflow analysis. The ideal candidate will work closely with business stakeholders, development teams, and platform owners to deliver scalable, efficient, and high-quality technology solutions. 

    \n
    \n
    \n

    This role requires a techno-functional mindset with strong analytical, communication, documentation, reporting, and stakeholder management capabilities. The candidate should be comfortable collaborating across business and technical teams while supporting enterprise platforms, process improvements, and Agile delivery initiatives. 

    \n
    \n 
    ","descriptionBodyPlain":"We are seeking a highly motivated Business Analyst with strong experience in Agile delivery, SDLC processes, ServiceNow platform understanding, Jira reporting, and enterprise workflow analysis. The ideal candidate will work closely with business stakeholders, development teams, and platform owners to deliver scalable, efficient, and high-quality technology solutions. \nThis role requires a techno-functional mindset with strong analytical, communication, documentation, reporting, and stakeholder management capabilities. The candidate should be comfortable collaborating across business and technical teams while supporting enterprise platforms, process improvements, and Agile delivery initiatives. \n \n","hostedUrl":"https://jobs.lever.co/thinkahead/1a5e56bb-cc41-4e7f-bb5d-c2988b9baa68","applyUrl":"https://jobs.lever.co/thinkahead/1a5e56bb-cc41-4e7f-bb5d-c2988b9baa68/apply"},{"additional":"","additionalPlain":"","categories":{"department":"( Enterprise Service Management )","location":"Hyderabad","team":"ESM Delivery","allLocations":["Hyderabad"]},"createdAt":1763733538801,"descriptionPlain":"As a ServiceNow Business Process Consultant, you are a trusted advisor to our clients' senior stakeholders. You will leverage your deep expertise in business process optimization and the ServiceNow platform to design and guide the implementation of solutions that drive meaningful business transformation. \nYou will be a key leader in client communication, responsible for leading discovery workshops, analyzing and documenting business processes, and translating complex requirements into detailed user stories. This role is a blend of high-level business consultation, process leadership, and functional platform expertise. \n","description":"
    As a ServiceNow Business Process Consultant, you are a trusted advisor to our clients' senior stakeholders. You will leverage your deep expertise in business process optimization and the ServiceNow platform to design and guide the implementation of solutions that drive meaningful business transformation. 
    \n
    You will be a key leader in client communication, responsible for leading discovery workshops, analyzing and documenting business processes, and translating complex requirements into detailed user stories. This role is a blend of high-level business consultation, process leadership, and functional platform expertise. 
    ","id":"229264e5-77fa-4649-be3a-28c034b13471","lists":[{"text":"Responsibilities","content":"\n
  • Lead functional discovery workshops, business process reviews, and working sessions with diverse client stakeholders. 
    • \n
  • Serve as the primary client liaison for business process and functional requirements, building trust and confidence with senior management. 
    • \n
  • Advise clients on process optimization, best practices, and how to leverage the ServiceNow platform to achieve their strategic goals. 
    • \n
  • Lead client demos and \"art-of-the-possible\" sessions, driving consensus and managing expectations. 
    • \n
  • Guide clients through organizational change, ensuring successful adoption of new processes and technologies. 
    • \n
  • Translate complex business requirements into detailed solution specifications, process-flow diagrams, and comprehensive user stories. 
    • \n
  • Collaborate closely with technical consultants and developers to ensure functional requirements are understood and translated accurately into technical solutions. 
    • \n
  • Serve as the business process and functional SME throughout the project lifecycle. 
    • \n
  • Develop and deliver client-facing collateral, including workshop materials, process guides, and training documentation. 
    • \n
  • Support clients in defining and executing user acceptance testing (UAT). 
    • \n
  • Mentor junior consultants and analysts, contribute to internal best practices, and drive the adoption of new platform features. 
    • \n
  • Participate in the pre-sales cycle as a subject matter expert, assisting with scoping, estimation, and solutioning for new opportunities. 
    • \n
  • Generate differentiated thought leadership (e.g., whitepapers, blogs, webinars) focused on business transformation and process optimization. 
    • \n
  • Identify and communicate new service and product opportunities within client accounts. 
    • \n
  • Contribute to projects and programs that address future concepts, products, and technologies. 
    • \n"},{"text":"Qualifications","content":"\n
  • 5+ years of experience in a business process consulting, business analyst, or related role. 
    • \n
  • 3+ years of experience working with the ServiceNow platform, with a deep functional understanding of core modules (e.g., ITSM, HRSD, CSM). 
    • \n
  • Demonstrable experience leading business process design workshops to elicit and document client requirements. 
    • \n
  • Expertise in translating stakeholder needs into comprehensive user stories and functional specifications. 
    • \n
  • Proven ability to create high-quality collateral, including process workflows, client presentations, and workshop materials. 
    • \n
  • Exceptional communication, presentation, and facilitation skills, with the ability to influence and consult with senior-level stakeholders. 
    • \n
  • Strong understanding of ITIL and Agile frameworks. 
    • \n
  • Strong interpersonal skills, a customer-centric attitude, and the ability to work with a diverse team. 
    • \n
  • Self-starter with strong project and situational awareness.
    • \n"},{"text":"Certifications","content":"\n
  • Required: ServiceNow Certified System Administrator (CSA). 
    • \n
  • Highly Desired: Certified Implementation Specialist (CIS) in one or more product lines. 
    • \n
  • A significant plus: ITIL Foundation or higher, Agile/Scrum certifications (e.g., CSPO). 
    • \n"}],"text":"ServiceNow Business Process Consultant","country":"IN","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"
    As a ServiceNow Business Process Consultant, you are a trusted advisor to our clients' senior stakeholders. You will leverage your deep expertise in business process optimization and the ServiceNow platform to design and guide the implementation of solutions that drive meaningful business transformation. 
    \n
    You will be a key leader in client communication, responsible for leading discovery workshops, analyzing and documenting business processes, and translating complex requirements into detailed user stories. This role is a blend of high-level business consultation, process leadership, and functional platform expertise. 
    ","descriptionBodyPlain":"As a ServiceNow Business Process Consultant, you are a trusted advisor to our clients' senior stakeholders. You will leverage your deep expertise in business process optimization and the ServiceNow platform to design and guide the implementation of solutions that drive meaningful business transformation. \nYou will be a key leader in client communication, responsible for leading discovery workshops, analyzing and documenting business processes, and translating complex requirements into detailed user stories. This role is a blend of high-level business consultation, process leadership, and functional platform expertise. \n","hostedUrl":"https://jobs.lever.co/thinkahead/229264e5-77fa-4649-be3a-28c034b13471","applyUrl":"https://jobs.lever.co/thinkahead/229264e5-77fa-4649-be3a-28c034b13471/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"Gurugram, Haryana","team":"ESM Accelerate","allLocations":["Gurugram, Haryana"]},"createdAt":1779468958505,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAs a Software Asset Management (SAM) Licensing Analyst with Business Process Consulting expertise, you are a trusted advisor to clients and internal stakeholders on software licensing compliance, process optimization, contract management, and process maturity. You will leverage your experience in enterprise software licensing and the ServiceNow platform to support software asset lifecycle management while helping design and improve scalable operational processes.\nYou will work closely with IT, procurement, vendor management, finance, asset management teams, and business stakeholders to analyze entitlement, usage, and deployment data; mitigate compliance risk; and identify cost optimization opportunities. The ideal candidate brings hands-on experience with major publishers such as Microsoft, Oracle, Adobe, IBM, and SaaS vendors, along with strong analytical, communication, and continuous improvement skills. Experience with ServiceNow SAM Pro, Tanium, SCCM, JAMF, CMDB, and related ITAM capabilities is highly preferred.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    As a Software Asset Management (SAM) Licensing Analyst with Business Process Consulting expertise, you are a trusted advisor to clients and internal stakeholders on software licensing compliance, process optimization, contract management, and process maturity. You will leverage your experience in enterprise software licensing and the ServiceNow platform to support software asset lifecycle management while helping design and improve scalable operational processes.

    \n

    You will work closely with IT, procurement, vendor management, finance, asset management teams, and business stakeholders to analyze entitlement, usage, and deployment data; mitigate compliance risk; and identify cost optimization opportunities. The ideal candidate brings hands-on experience with major publishers such as Microsoft, Oracle, Adobe, IBM, and SaaS vendors, along with strong analytical, communication, and continuous improvement skills. Experience with ServiceNow SAM Pro, Tanium, SCCM, JAMF, CMDB, and related ITAM capabilities is highly preferred.

    \n
    ","id":"64feab9d-0370-4a73-8f63-38ea3bebd89b","lists":[{"text":"Roles and Responsibilities","content":"
    \n\n
  • Manage and maintain software licensing positions for enterprise publishers, including Microsoft, Oracle, Adobe, IBM, and other publishers and SaaS providers.
    • \n
  • Analyze software entitlement, usage, and deployment data to identify compliance risks and optimization opportunities.
    • \n
  • Support software audits, true-ups, renewals, and vendor compliance activities.
    • \n
  • Review and interpret software contracts, licensing agreements, and maintenance terms.
    • \n
  • Partner with procurement and vendor management teams during software renewals and negotiations.
    • \n
  • Maintain accurate software entitlement and contract repositories within ServiceNow.
    • \n
  • Utilize ServiceNow SAM Pro to manage software lifecycle activities, including reconciliation, normalization, licensing, and compliance reporting.
    • \n
  • Support configuration, maintenance, and continuous improvement of ITAM and SAM processes within ServiceNow.
    • \n
  • Collaborate with stakeholders to document current-state and future-state business processes.
    • \n
  • Identify process inefficiencies and recommend improvements aligned with SAM and ITAM best practices.
    • \n
  • Support CMDB, asset management, and ITSM data quality initiatives.
    • \n
  • Develop reporting, dashboards, and KPIs related to software compliance, usage, and cost optimization.
    • \n
  • Participate in cross-functional initiatives involving ITAM, SAM, procurement, finance, and operations teams.
    • \n\n
    "},{"text":"Qualifications","content":"
    \n\n
  • 3+ years of experience in Software Asset Management, software licensing, or related IT Asset Management functions.
    • \n
  • 2+ years of hands-on experience working with ServiceNow, preferably within SAM Pro, HAM Pro, CMDB, or ITAM modules.
    • \n
  • Experience managing software licensing for publishers such as Microsoft, Oracle, Adobe, IBM, and/or SaaS vendors.
    • \n
  • Understanding of software licensing models including subscription, user-based, device-based, cloud, and consumption licensing.
    • \n
  • Experience reviewing software contracts, licensing agreements, and maintenance terms.
    • \n
  • Strong analytical and problem-solving skills.
    • \n
  • Experience gathering business requirements and supporting process improvement initiatives.
    • \n
  • Strong communication and stakeholder management skills.
    • \n
  • Proficiency with Microsoft Excel and reporting tools.
    • \n
  • Business Process Consulting (BPC) experience, including process discovery, workshop facilitation, or business process documentation, is highly desired.
    • \n
  • Experience supporting ServiceNow ITAM/SAM implementations, optimization initiatives, or software compliance audits and vendor true-ups is preferred.
    • \n
  • Knowledge of ITIL, IT Asset Management best practices, CMDB, asset lifecycle processes, and SaaS or cloud licensing models is a plus.
    • \n
  • Experience working in consulting or client-facing environments and familiarity with procurement and finance processes related to software licensing are nice to have.
    • \n\n
    "},{"text":"Certifications","content":"\n
  • Preferred: ServiceNow Certified System Administrator (CSA).
    • \n
  • Highly Desired: Certified Implementation Specialist - Software Asset Management (CIS-SAM) or other relevant software asset management certifications (IAITAM, CSAM).
    • \n"}],"text":"ServiceNow Business Process Consultant/Analyst - ITAM (Evening Shift)","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    As a Software Asset Management (SAM) Licensing Analyst with Business Process Consulting expertise, you are a trusted advisor to clients and internal stakeholders on software licensing compliance, process optimization, contract management, and process maturity. You will leverage your experience in enterprise software licensing and the ServiceNow platform to support software asset lifecycle management while helping design and improve scalable operational processes.

    \n

    You will work closely with IT, procurement, vendor management, finance, asset management teams, and business stakeholders to analyze entitlement, usage, and deployment data; mitigate compliance risk; and identify cost optimization opportunities. The ideal candidate brings hands-on experience with major publishers such as Microsoft, Oracle, Adobe, IBM, and SaaS vendors, along with strong analytical, communication, and continuous improvement skills. Experience with ServiceNow SAM Pro, Tanium, SCCM, JAMF, CMDB, and related ITAM capabilities is highly preferred.

    \n
    ","descriptionBodyPlain":"As a Software Asset Management (SAM) Licensing Analyst with Business Process Consulting expertise, you are a trusted advisor to clients and internal stakeholders on software licensing compliance, process optimization, contract management, and process maturity. You will leverage your experience in enterprise software licensing and the ServiceNow platform to support software asset lifecycle management while helping design and improve scalable operational processes.\nYou will work closely with IT, procurement, vendor management, finance, asset management teams, and business stakeholders to analyze entitlement, usage, and deployment data; mitigate compliance risk; and identify cost optimization opportunities. The ideal candidate brings hands-on experience with major publishers such as Microsoft, Oracle, Adobe, IBM, and SaaS vendors, along with strong analytical, communication, and continuous improvement skills. Experience with ServiceNow SAM Pro, Tanium, SCCM, JAMF, CMDB, and related ITAM capabilities is highly preferred.\n","hostedUrl":"https://jobs.lever.co/thinkahead/64feab9d-0370-4a73-8f63-38ea3bebd89b","applyUrl":"https://jobs.lever.co/thinkahead/64feab9d-0370-4a73-8f63-38ea3bebd89b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"Gurugram, Haryana","team":"ESM Accelerate","allLocations":["Gurugram, Haryana"]},"createdAt":1746443291766,"descriptionPlain":"We are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 7 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).\n \n","description":"
    We are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 7 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).
    \n
     
    ","id":"d9ac4702-98ac-4b84-b576-104a4eb2b465","lists":[{"text":"Roles and Responsibilities","content":"\n
  • Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team
    • \n
  • Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB).
    • \n
  • Conduct workshops and demos for stakeholders and end users.
    • \n
  • Collaborate with internal teams and clients to ensure high-quality delivery.
    • \n
  • Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions.
    • \n
  • Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities.
    • \n
  • Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations.
    • \n
  • Perform ongoing Discovery and CMDB maintenance
    • \n
  • Develop, review, and optimize scripts – Business Rules, Script Includes, UI Policies, Client Scripts, etc.
    • \n
  • Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed.
    • \n
  • Comfortable working in Agile environments with active sprint participation and backlog grooming.
    • \n"},{"text":"Qualifications","content":"\n
  • 7+ years of experience working with ServiceNow, including hands-on development and implementation.
    • \n
  • Strong expertise in ITSM, Service Portal, Integrations, ITOM (Discovery, CMDB), and HAM.
    • \n
  • Excellent communication skills with the ability to clearly articulate technical concepts to both technical and non-technical audiences.
    • \n
  • Customize ServiceNow applications by using scripting, workflows, business rules, and UI policies to meet client requirements.
    • \n
  • ServiceNow Certified System Administrator, Certified Application Developer or Certified Implementation Specialist certifications preferred.
    • \n
  • Experience with additional ServiceNow modules like HRSD, or GRC.
    • \n"}],"text":"ServiceNow Senior Technical Consultant - ITOM","country":"IN","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"
    We are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 7 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).
    \n
     
    ","descriptionBodyPlain":"We are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 7 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).\n \n","hostedUrl":"https://jobs.lever.co/thinkahead/d9ac4702-98ac-4b84-b576-104a4eb2b465","applyUrl":"https://jobs.lever.co/thinkahead/d9ac4702-98ac-4b84-b576-104a4eb2b465/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Solutions Development )","location":"United States","team":"Client Applications","allLocations":["United States"]},"createdAt":1777496320431,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAHEAD is seeking a curious and driven Software Delivery Manager to lead the delivery of software products that power our Hatch platform and client solutions. In this role, you will be responsible for planning, coordinating, and overseeing software delivery, ensuring projects are delivered on time, within scope, and to a high-quality standard. You will work closely with Engineering and User Experience teams, product managers, and stakeholders to align delivery with business goals. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    AHEAD is seeking a curious and driven Software Delivery Manager to lead the delivery of software products that power our Hatch platform and client solutions. In this role, you will be responsible for planning, coordinating, and overseeing software delivery, ensuring projects are delivered on time, within scope, and to a high-quality standard. You will work closely with Engineering and User Experience teams, product managers, and stakeholders to align delivery with business goals. 
    ","id":"2c01d359-d71d-45f7-911a-df3e29dd00ef","lists":[{"text":"Key Responsibilities ","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Required Qualifications ","content":"
    \n
    \n
    \n
      \n
    • \n

      Experience as a Software Delivery Manager, Scrum Master, or similar role 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Hands-on experience with Agile delivery frameworks 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Flexible and adaptable, with the ability to respond effectively to changing priorities and evolving requirements 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Excellent stakeholder management and communication skills 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Strong organizational and problem-solving abilities 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Experience leading release communications, including publishing release notes and coordinating release announcements 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Demonstrated interest in leveraging AI technologies and tools to improve workflows, collaboration, and delivery outcomes 

      \n
      • \n\n
    \n
    \n
    "}],"salaryRange":{"min":110000,"max":160000,"currency":"USD","interval":"per-year-salary"},"text":"Software Delivery Manager","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    AHEAD is seeking a curious and driven Software Delivery Manager to lead the delivery of software products that power our Hatch platform and client solutions. In this role, you will be responsible for planning, coordinating, and overseeing software delivery, ensuring projects are delivered on time, within scope, and to a high-quality standard. You will work closely with Engineering and User Experience teams, product managers, and stakeholders to align delivery with business goals. 
    ","descriptionBodyPlain":"AHEAD is seeking a curious and driven Software Delivery Manager to lead the delivery of software products that power our Hatch platform and client solutions. In this role, you will be responsible for planning, coordinating, and overseeing software delivery, ensuring projects are delivered on time, within scope, and to a high-quality standard. You will work closely with Engineering and User Experience teams, product managers, and stakeholders to align delivery with business goals. \n","hostedUrl":"https://jobs.lever.co/thinkahead/2c01d359-d71d-45f7-911a-df3e29dd00ef","applyUrl":"https://jobs.lever.co/thinkahead/2c01d359-d71d-45f7-911a-df3e29dd00ef/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Client Services / Solutions )","location":"United States","team":"Security Specialist","allLocations":["United States"]},"createdAt":1779900330432,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nJoin the fastest-growing SSE organization at AHEAD. Our cloud security practice has grown 193%, and the broader SSE organization currently sits at 22 resources, with plans to grow beyond 30. This is a compelling role in a part of AHEAD's business that is expanding exponentially, and we're looking for senior cloud security talent to help us continue building a category-leading practice. \nThe AHEAD Cloud Security Specialist Solutions Engineer (SSE) is a senior individual contributor role serving as a national cloud security resource. The SSE is an organizational thought leader in cloud security, responsible for helping organizations mature their Cloud Security posture, leading with GRC & strategy and cloud secure architectures, all powered by AHEAD’s professional and managed services and deep, cross-domain engineering expertise. This differentiated approach leads to transformational security outcomes for our clients and prospects.   \nYou will work in partnership with the account team, delivery leadership, and other SSE team members to create contextual proposal and drive transformational outcomes for our clients and prospects in the Cloud Security space. You will help AHEAD’s account teams identify the right cloud security technologies and vendors to partner with for individual clients or in a given region. \nIn partnership with other senior SSEs and delivery leadership, you will assist in creating design diagrams, bills of materials, proposals, and services proposals associated with active cloud security sales campaigns. You will also assist with achieving the proper training and certifications necessary to meet OEM requirements.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n
    \n

    Join the fastest-growing SSE organization at AHEAD. Our cloud security practice has grown 193%, and the broader SSE organization currently sits at 22 resources, with plans to grow beyond 30. This is a compelling role in a part of AHEAD's business that is expanding exponentially, and we're looking for senior cloud security talent to help us continue building a category-leading practice. 

    \n
    \n
    \n

    The AHEAD Cloud Security Specialist Solutions Engineer (SSE) is a senior individual contributor role serving as a national cloud security resource. The SSE is an organizational thought leader in cloud security, responsible for helping organizations mature their Cloud Security posture, leading with GRC & strategy and cloud secure architectures, all powered by AHEAD’s professional and managed services and deep, cross-domain engineering expertise. This differentiated approach leads to transformational security outcomes for our clients and prospects.   

    \n
    \n
    \n

    You will work in partnership with the account team, delivery leadership, and other SSE team members to create contextual proposal and drive transformational outcomes for our clients and prospects in the Cloud Security space. You will help AHEAD’s account teams identify the right cloud security technologies and vendors to partner with for individual clients or in a given region. 

    \n
    \n
    \n

    In partnership with other senior SSEs and delivery leadership, you will assist in creating design diagrams, bills of materials, proposals, and services proposals associated with active cloud security sales campaigns. You will also assist with achieving the proper training and certifications necessary to meet OEM requirements.

    \n
    \n
    ","id":"b567e8f8-3551-47e9-8fbc-e7334103b463","lists":[{"text":"Roles and Responsibilities ","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Required Qualifications","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Preferred Qualifications ","content":"
    \n
    \n
    \n
      \n
    • \n

      Consulting experience at a systems integrator, professional services firm, or advisory practice, including having scoped or led client-facing consulting engagements 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Delivery experience in cloud security, including having stood up, configured, or operationalized cloud security tooling for clients post-sale 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Working knowledge of IaC security (Terraform, CloudFormation), CI/CD pipeline security, and DevSecOps practices 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Familiarity with identity and access management in cloud environments, including federated identity, RBAC, and least-privilege design 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience scaling cloud security programs across multi-cloud, hybrid, and enterprise environments 

      \n
      • \n\n
    \n
    \n
    "},{"text":"Preferred Certifications","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "}],"salaryRange":{"currency":"USD","interval":"per-year-salary","max":275000,"min":250000},"text":"Specialist Solutions Engineer - Cloud Security","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n
    \n

    Join the fastest-growing SSE organization at AHEAD. Our cloud security practice has grown 193%, and the broader SSE organization currently sits at 22 resources, with plans to grow beyond 30. This is a compelling role in a part of AHEAD's business that is expanding exponentially, and we're looking for senior cloud security talent to help us continue building a category-leading practice. 

    \n
    \n
    \n

    The AHEAD Cloud Security Specialist Solutions Engineer (SSE) is a senior individual contributor role serving as a national cloud security resource. The SSE is an organizational thought leader in cloud security, responsible for helping organizations mature their Cloud Security posture, leading with GRC & strategy and cloud secure architectures, all powered by AHEAD’s professional and managed services and deep, cross-domain engineering expertise. This differentiated approach leads to transformational security outcomes for our clients and prospects.   

    \n
    \n
    \n

    You will work in partnership with the account team, delivery leadership, and other SSE team members to create contextual proposal and drive transformational outcomes for our clients and prospects in the Cloud Security space. You will help AHEAD’s account teams identify the right cloud security technologies and vendors to partner with for individual clients or in a given region. 

    \n
    \n
    \n

    In partnership with other senior SSEs and delivery leadership, you will assist in creating design diagrams, bills of materials, proposals, and services proposals associated with active cloud security sales campaigns. You will also assist with achieving the proper training and certifications necessary to meet OEM requirements.

    \n
    \n
    ","descriptionBodyPlain":"Join the fastest-growing SSE organization at AHEAD. Our cloud security practice has grown 193%, and the broader SSE organization currently sits at 22 resources, with plans to grow beyond 30. This is a compelling role in a part of AHEAD's business that is expanding exponentially, and we're looking for senior cloud security talent to help us continue building a category-leading practice. \nThe AHEAD Cloud Security Specialist Solutions Engineer (SSE) is a senior individual contributor role serving as a national cloud security resource. The SSE is an organizational thought leader in cloud security, responsible for helping organizations mature their Cloud Security posture, leading with GRC & strategy and cloud secure architectures, all powered by AHEAD’s professional and managed services and deep, cross-domain engineering expertise. This differentiated approach leads to transformational security outcomes for our clients and prospects.   \nYou will work in partnership with the account team, delivery leadership, and other SSE team members to create contextual proposal and drive transformational outcomes for our clients and prospects in the Cloud Security space. You will help AHEAD’s account teams identify the right cloud security technologies and vendors to partner with for individual clients or in a given region. \nIn partnership with other senior SSEs and delivery leadership, you will assist in creating design diagrams, bills of materials, proposals, and services proposals associated with active cloud security sales campaigns. You will also assist with achieving the proper training and certifications necessary to meet OEM requirements.\n","hostedUrl":"https://jobs.lever.co/thinkahead/b567e8f8-3551-47e9-8fbc-e7334103b463","applyUrl":"https://jobs.lever.co/thinkahead/b567e8f8-3551-47e9-8fbc-e7334103b463/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Gurugram, Haryana","team":"MS Infrastructure","allLocations":["Gurugram, Haryana"]},"createdAt":1774616115737,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking a highly skilled SQL Server Database Administrator (DBA) responsible for ensuring the availability, performance, security, and scalability of critical database systems. This role demands deep expertise in High Availability (HA) technologies—especially Always On Availability Groups, data archiving strategies, and table partitioning for large-scale OLTP/OLAP workloads and database development\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    We are seeking a highly skilled SQL Server Database Administrator (DBA) responsible for ensuring the availability, performance, security, and scalability of critical database systems. This role demands deep expertise in High Availability (HA) technologies—especially Always On Availability Groups, data archiving strategies, and table partitioning for large-scale OLTP/OLAP workloads and database development
    ","id":"5b57b412-3595-4ad3-a992-7cbbf18c47c5","lists":[{"text":"Key Responsibilities","content":"\n
  • 1. High Availability & Disaster Recovery
    • \n\n
     
    \n\n
  • Design, configure, maintain, and troubleshoot SQL Server Always On Availability Groups for mission-critical environments.
    • \n
  • Manage Failover Clustering (WSFC), quorum configuration, and multi-subnet deployments.
    • \n
  • Monitor and optimize replication lag, failover readiness, and AG health states.
    • \n
  • Develop, maintain, and test DR strategies, including geo-replication and failover runbooks.
    • \n
  • Implement backup/restore strategies using Full, Differential, Log backups, copy-only backups, and automated validation.
    • \n\n
     
    \n\n
  • 2. Database Development & Optimization
    • \n\n
     
    \n\n
  • Develop and optimize T-SQL code, stored procedures, functions, views, triggers, and scripts.
    • \n
  • Review SQL code for performance, security, and standards compliance.
    • \n
  • Tune workloads using execution plan analysis, indexing strategies, statistics maintenance, parameter sniffing mitigation, etc.
    • \n
  • Collaborate with development teams to design efficient schema, indexing, and query strategies.
    • \n\n
     
    \n\n
  • 3. Data Archiving & Retention Management
    • \n
  •  
    • \n
  • Design and implement database archiving frameworks for large/older datasets.
    • \n
  • Build automated archiving and purge jobs—while ensuring referential integrity and application continuity.
    • \n
  • Define data retention policies aligned with compliance and business requirements.
    • \n
  • Migrate historical data to secondary storage systems.
    • \n\n
     
    \n\n
  • 4. Partitioning & Large Dataset Management
    • \n\n
     
    \n\n
  • Implement and manage table partitioning for large-scale transactional data.
    • \n
  • Create and maintain partition functions, schemes, sliding windows, and partition switch strategies.
    • \n
  • Optimize data loading, maintenance jobs (index rebuilds, compression), and storage utilization.
    • \n\n
     
    \n\n
  • 5. Performance Monitoring & Tuning
    • \n\n
     
    \n\n
  • Monitor and troubleshoot CPU, memory, IO, tempdb, locking/blocking, and wait statistics.
    • \n
  • Optimize high-volume transaction environments and resolve performance bottlenecks.
    • \n
  • Configure and maintain SQL Server monitoring solutions (DMVs, Extended Events, PerfMon, third-party tools).
    • \n\n
     
    \n\n
  • 6. Database Maintenance & Operations
    • \n\n
     
    \n\n
  • Perform routine maintenance—indexing, statistics updates, integrity checks, growth management, filegroup management.
    • \n
  • Administer SQL Server instances across DEV, QA, UAT, PROD environments.
    • \n
  • Ensure security best practices—roles, permissions, encryption, auditing, and compliance.
    • \n
  • Support release deployments and schema changes using version control pipelines.
    • \n"}],"text":"SQL Database Administrator","country":"IN","workplaceType":"onsite","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    We are seeking a highly skilled SQL Server Database Administrator (DBA) responsible for ensuring the availability, performance, security, and scalability of critical database systems. This role demands deep expertise in High Availability (HA) technologies—especially Always On Availability Groups, data archiving strategies, and table partitioning for large-scale OLTP/OLAP workloads and database development
    ","descriptionBodyPlain":"We are seeking a highly skilled SQL Server Database Administrator (DBA) responsible for ensuring the availability, performance, security, and scalability of critical database systems. This role demands deep expertise in High Availability (HA) technologies—especially Always On Availability Groups, data archiving strategies, and table partitioning for large-scale OLTP/OLAP workloads and database development\n","hostedUrl":"https://jobs.lever.co/thinkahead/5b57b412-3595-4ad3-a992-7cbbf18c47c5","applyUrl":"https://jobs.lever.co/thinkahead/5b57b412-3595-4ad3-a992-7cbbf18c47c5/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Gurugram, Haryana","team":"MS Infrastructure","allLocations":["Gurugram, Haryana"]},"createdAt":1771578675757,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe High-Performance Computing Compute Engineer is primarily responsible for the overall health and maintenance of the physical cluster and server technologies in our managed services customer's environments. Our Compute Engineers are a valued member of the Managed Services Infrastructure Practice responsible for Tier 3 incident management, service request management and change management infrastructure support for all Managed Services customers.    \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The High-Performance Computing Compute Engineer is primarily responsible for the overall health and maintenance of the physical cluster and server technologies in our managed services customer's environments. Our Compute Engineers are a valued member of the Managed Services Infrastructure Practice responsible for Tier 3 incident management, service request management and change management infrastructure support for all Managed Services customers.    
    ","id":"addf162b-11f1-4eba-a0df-9f53b95031ba","lists":[{"text":"Principal Duties and Responsibilities ","content":"\n
  • Provide enterprise-level operational support to Managed Services customers for incident, problem, and change management activities 
    • \n
  • Plan and perform software and firmware maintenance activities 
    • \n
  • Assess customer environments for performance and design issues and propose resolutions 
    • \n
  • Work across technical teams to troubleshoot complex infrastructure issues 
    • \n
  • Create and maintain detailed documentation 
    • \n
  • Serve as a subject matter expert and escalation point for compute technologies 
    • \n
  • Work with vendors to resolve compute issues 
    • \n
  • Communicate with customers and internal team with transparency 
    • \n
  • Participate in on-call rotation 
    • \n
  • Completion of training and certification as assigned to further skills and knowledge 
    • \n"},{"text":"Education and Experience ","content":"\n
  • Bachelor’s degree or equivalent Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education 
    • \n
  • 5+ years of advanced Linux administration and troubleshooting 
    • \n
  • 5+ years managing RedHat OpenShift Kubernetes and Virtualization clusters 
    • \n
  • 5+ years of expert level experience managing infrastructure in high-performance computing environments including configuration, troubleshooting, and best practice 
    • \n
  • 2+ years of experience with Nvidia DGX preferred 
    • \n
  • Experience with HPC schedulers (e.g., SLURM, Kubernetes, PBS, Run:ai) required 
    • \n
  • Proficient in physical server environments 
    • \n
  • Experience configuring, maintaining and troubleshooting containers 
    • \n
  • Experience with storage technology (e.g., Ceph or Vast Data Platform) and distributed file systems (e.g., Lustre, GPFS, NFS, GlusterFS) 
    • \n
  • Experience with machine learning or data science workflows in HPC/AI environments 
    • \n
  • 1+ years working with monitoring platforms (e.g., Prometheus, Grafana); Elastic Observability experience is a bonus 
    • \n
  • 1+ years working with an enterprise ITSM system: Service Now is a bonus 
    • \n
  • Previous experience with automation tools such as Ansible, Puppet, or Chef a plus 
    • \n
  • Managed Services or consulting experience is required 
    • \n
  • Strong background with customer service 
    • \n
  • High level problem-solving and communication skills 
    • \n
  • Strong oral and written communications skills 
    • \n
  • Related Linux, Nvidia, Scheduler, Containerization, Virtualization, and Clustering certifications are a bonus 
    • \n"}],"text":"Sr Engineer -Compute","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The High-Performance Computing Compute Engineer is primarily responsible for the overall health and maintenance of the physical cluster and server technologies in our managed services customer's environments. Our Compute Engineers are a valued member of the Managed Services Infrastructure Practice responsible for Tier 3 incident management, service request management and change management infrastructure support for all Managed Services customers.    
    ","descriptionBodyPlain":"The High-Performance Computing Compute Engineer is primarily responsible for the overall health and maintenance of the physical cluster and server technologies in our managed services customer's environments. Our Compute Engineers are a valued member of the Managed Services Infrastructure Practice responsible for Tier 3 incident management, service request management and change management infrastructure support for all Managed Services customers.    \n","hostedUrl":"https://jobs.lever.co/thinkahead/addf162b-11f1-4eba-a0df-9f53b95031ba","applyUrl":"https://jobs.lever.co/thinkahead/addf162b-11f1-4eba-a0df-9f53b95031ba/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Hyderabad","team":"MS Infrastructure","allLocations":["Hyderabad","Bangalore"]},"createdAt":1776929612627,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","id":"510ae253-4f5d-462d-a051-d4bddc172a3b","lists":[{"text":"Roles & Responsibilities","content":"
    \n
    \n

    Technical Troubleshooting & Escalation 

    \n
    \n
    \n

    * Lead resolution of Tier‑3 support cases for Palo Alto NGFW, Panorama, GlobalProtect,  Prisma SD-WAN, Prisma Access, Strata, and SASE cloud firewall products, Cortex within TAC workflows. 
    * Perform advanced diagnostics, packet captures, log analysis, root-cause analysis and lab reproductions. 
    * Interface directly with enterprise customers and act as a senior escalation point for P1/P2 incidents. 

    \n
    \n
    \n

     Technical Leadership & Knowledge Management 

    \n
    \n
    \n

    * Mentor L1/L2 TAC engineers, shaping troubleshooting approach and case handling. 
    * Create/manage knowledge base articles, internal guides, and conduct training sessions for TAC teams. 

    \n
    \n
    \n

    Cross-Functional Collaboration 

    \n
    \n
    \n

    * Work closely with Engineering, QA, and Product Management to escalate bugs and influence product improvements. 
    * For ETAC/Advanced TAC roles: be a bridge between TAC and Engineering—replicate issues, provide early-stage feedback on new products, and contribute to feature supportability. 

    \n
    \n
    \n

    Automation & Tooling 

    \n
    \n
    \n

    * Develop troubleshooting scripts/tools (Python, REST, CI/CD) to speed up issue resolution and improve efficiency. 
    * Route supportability input into product release processes and assist with release validation workflows. 

    \n
    \n
    \n

    Metrics, Process, & Incident Management 

    \n
    \n
    \n

    * Monitor case metrics: time-to-resolution, backlog, escalations; identify trends and efficiency gaps. 
    * Own P1/P2 incident lifecycle: ensure proper escalation, executive communication, and post-mortem reports. 

    \n
    \n
    "},{"text":"Required Qualifications ","content":"
    \n
     
    \n
    \n
    \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
    \n
    \n
    \n

    Category 

    \n
    \n
    \n    		\n
    \n
    \n

    Requirements 

    \n
    \n
    \n
    \n
    \n
    \n

    Experience 

    \n
    \n
    \n    		\n
    \n
    \n

    5–9 years in enterprise-level TAC/support or network/security engineering; 2+ years in L3 escalation roles 

    \n
    \n
    \n
    \n
    \n
    \n

    Technical Skills 

    \n
    \n
    \n    		\n
    \n
    \n

    Expert in PAN-OS, firewalls, Panorama, Prisma SD-WAN, Prisma Access, Strata, SASE, VPN, routing (BGP, OSPF), packet diagnostics (Wireshark), Linux shells 

    \n
    \n
    \n
    \n
    \n
    \n

    Certifications 

    \n
    \n
    \n    		\n
    \n
    \n

    PCNSE required; PCNSA, PCCSE 

    \n
    \n
    \n
    \n
    \n
    \n

    Scripting 

    \n
    \n
    \n    		\n
    \n
    \n

    Python, REST API, or equivalent automation experience 

    \n
    \n
    \n
    \n
    \n
    \n

    Soft Skills 

    \n
    \n
    \n    		\n
    \n
    \n

    Strong communicator; adept at customer-facing handling and cross-team leadership 

    \n
    \n
    \n
    \n
    \n
    \n

    Work Scope 

    \n
    \n
    \n    		\n
    \n
    \n

    Ability to work across rotational shifts; availability for incident-based after-hours effort 

    \n
    \n
    \n
    \n
    \n
    \n
    "}],"text":"Sr Network Engineer - Palo Alto","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/510ae253-4f5d-462d-a051-d4bddc172a3b","applyUrl":"https://jobs.lever.co/thinkahead/510ae253-4f5d-462d-a051-d4bddc172a3b/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Hyderabad","team":"MS Infrastructure","allLocations":["Hyderabad"]},"createdAt":1775125954166,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking a highly experienced Senior Microsoft Dynamics 365 Support Engineer to join our enterprise managed services practice. This critical role focuses on providing advanced production support, incident resolution, and proactive stability improvements for global Microsoft Dynamics 365 Finance & Operations (F&O) implementations.\n \nThe successful candidate will serve as a Tier-3 escalation resource, owning complex technical investigations and delivering permanent resolutions for high-impact production incidents across large-scale, mission-critical Dynamics 365 Finance and Operations (F&O) environments. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    We are seeking a highly experienced Senior Microsoft Dynamics 365 Support Engineer to join our enterprise managed services practice. This critical role focuses on providing advanced production support, incident resolution, and proactive stability improvements for global Microsoft Dynamics 365 Finance & Operations (F&O) implementations.
    \n
     
    \n
    The successful candidate will serve as a Tier-3 escalation resource, owning complex technical investigations and delivering permanent resolutions for high-impact production incidents across large-scale, mission-critical Dynamics 365 Finance and Operations (F&O) environments. 
    ","id":"df7b1788-86b0-42ce-9ad8-71720f6aaf71","lists":[{"text":"Primary Responsibilities ","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Required Qualification","content":"
    \n
    \n
    \n
      \n
    • \n

      8+ years of hands-on technical experience with Microsoft Dynamics AX and/or Dynamics 365 Finance & Operations 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Advanced proficiency in X++ development, extensions framework, event handlers, and chain-of-command 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Expert-level knowledge of D365 F&O architecture, metadata model, batch framework, data entities, and security configuration 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Strong command of SQL Server performance tuning and query optimization in Azure SQL environments 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Demonstrated experience resolving complex production incidents in large, multi-company D365 F&O deployments 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Proficiency with diagnostic tools: LCS diagnostics, Trace Parser, PerfTimer, X++ profiler, and Azure monitoring services 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Solid understanding of Azure integration services (Logic Apps, Service Bus, Functions, Data Factory) 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience building and deploying solutions using Azure DevOps pipelines and ALM practices 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Relevant Microsoft certifications strongly preferred (e.g., MB-500, MB-700, MB-920) 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Exceptional analytical, problem-solving, and communication skills 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Ability to remain calm and methodical under pressure during major incidents

      \n
      • \n\n
    \n
    \n
    "},{"text":"Preferred Experience ","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "}],"text":"Sr Support Engineer-Dynamics F&O","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    We are seeking a highly experienced Senior Microsoft Dynamics 365 Support Engineer to join our enterprise managed services practice. This critical role focuses on providing advanced production support, incident resolution, and proactive stability improvements for global Microsoft Dynamics 365 Finance & Operations (F&O) implementations.
    \n
     
    \n
    The successful candidate will serve as a Tier-3 escalation resource, owning complex technical investigations and delivering permanent resolutions for high-impact production incidents across large-scale, mission-critical Dynamics 365 Finance and Operations (F&O) environments. 
    ","descriptionBodyPlain":"We are seeking a highly experienced Senior Microsoft Dynamics 365 Support Engineer to join our enterprise managed services practice. This critical role focuses on providing advanced production support, incident resolution, and proactive stability improvements for global Microsoft Dynamics 365 Finance & Operations (F&O) implementations.\n \nThe successful candidate will serve as a Tier-3 escalation resource, owning complex technical investigations and delivering permanent resolutions for high-impact production incidents across large-scale, mission-critical Dynamics 365 Finance and Operations (F&O) environments. \n","hostedUrl":"https://jobs.lever.co/thinkahead/df7b1788-86b0-42ce-9ad8-71720f6aaf71","applyUrl":"https://jobs.lever.co/thinkahead/df7b1788-86b0-42ce-9ad8-71720f6aaf71/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Shared Services )","location":"Gurugram, Haryana","team":"Services Excellence","allLocations":["Gurugram, Haryana","Bangalore","Hyderabad"]},"createdAt":1779111073072,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAs AHEAD Consulting & Services (ACS) evolves its operating model, the Services Strategy & Excellence team enables consistent delivery governance by translating operational and client-experience data into decisions that improve delivery quality, project health, and client outcomes. \nThe Senior (Sr.) Analyst role blends analysis with operational execution—building repeatable reporting, documenting and improving delivery and data processes, and running action tracking—while enabling (not owning) delivery teams’ remediation work. The role applies structured problem solving and critical thinking to transform ambiguous delivery issues into clear problem statements, root-cause analysis, and scalable process improvements.  The Sr. Analyst partners with PMO, Practices, Services Operations, Resource Management, and Shared Services to (1) surface insights and risks, (2) track actions to resolution, and (3) improve data hygiene in PSA and related systems through standards and exception management.   \nThis role is based in India and works closely with US-based stakeholders; reliable overlap with US time zones is required.  \n \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n
    \n

    As AHEAD Consulting & Services (ACS) evolves its operating model, the Services Strategy & Excellence team enables consistent delivery governance by translating operational and client-experience data into decisions that improve delivery quality, project health, and client outcomes. 

    \n
    \n
    \n

    The Senior (Sr.) Analyst role blends analysis with operational execution—building repeatable reporting, documenting and improving delivery and data processes, and running action tracking—while enabling (not owning) delivery teams’ remediation work. The role applies structured problem solving and critical thinking to transform ambiguous delivery issues into clear problem statements, root-cause analysis, and scalable process improvements.  The Sr. Analyst partners with PMO, Practices, Services Operations, Resource Management, and Shared Services to (1) surface insights and risks, (2) track actions to resolution, and (3) improve data hygiene in PSA and related systems through standards and exception management.   

    \n
    \n
    \n

    This role is based in India and works closely with US-based stakeholders; reliable overlap with US time zones is required.  

    \n
    \n
    \n

     

    \n
    \n
    ","id":"31595cfc-b041-49c5-af98-45b4bd13a173","lists":[{"text":"Duties and Responsibilities ","content":"
    \n
     
    \n
    \n
    \n
    \n

    Quality, CSAT, and Project Health Analytics 

    \n
    \n
    \n
      \n
    • \n

      Support and maintain ACS quality and client satisfaction reporting (e.g., CSAT, project health, client experience KPIs) with clearly defined metric definitions, refresh cadence, and ownership. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Partner with Client 360 team to capture and organize lessons learned and recurring themes to inform analytics enhancements and continuous improvement. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Partner with PMO and Practice leaders to define clear problem statements, identify issues, track remediation plans, and confirm follow-through; escalate data integrity or delivery risk concerns through the agreed governance path. 

      \n
      • \n\n
    \n
    \n

    Services Analytics, Reporting, and Operational Insights 

    \n
    \n
    \n
      \n
    • \n

      Partner across Services Strategy & Excellence, Services Operations, PMO, Resource Management, and AHEAD Consulting Services (ACS) Practices to define and maintain a standard metric set and dashboards (e.g., utilization, financial performance, portfolio health). 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Analyze operational and financial data (e.g., PSA, CSAT platforms, surveys, financial reports) to surface trends, risks, and improvement opportunities; provide root-cause analysis and recommended actions. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Assist in producing leadership-ready readouts (e.g., monthly highlights, monthly performance/quality insights, QBR inputs) with concise narratives and action-oriented recommendations. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Maintain clear documentation: metric definitions, refresh cadences, version control, and ownership; enable self-service where appropriate. 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Translate ambiguous business questions into structured problem statements, analytical approaches, and clear decision options and recommendations for ACS leaders. 

      \n
      • \n\n
    \n
    \n

    Data Hygiene, Governance, and Systems Support 

    \n
    \n
    \n
      \n
    • \n

      Assist with monitoring PSA and related system data-quality controls (e.g., required fields, stage gates, exception reporting, and recurring audits) to ensure reporting accuracy and timeliness. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Support testing and rollout of reporting and governance tools (configuration updates, new reports, and automation opportunities); maintain release notes and user guidance. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Troubleshoot data and reporting issues; coordinate with technical teams to resolve defects and root causes, including clear problem statements and validation checks. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Design and refine lightweight processes, checklists, and SOPs that improve data capture and data hygiene in PSA and related systems; pilot changes, gather feedback, and iterate to improve data quality, reporting reliability, and user adoption. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Proactively identify recurring data or process breakdowns and recommend scalable fixes (training, templates, validations, automations) rather than recurring manual workarounds. 

      \n
      • \n\n
    \n
    \n

    Cross-Functional Collaboration and Special Projects 

    \n
    \n
    \n
      \n
    • \n

      Own assigned workstreams and ad-hoc analysis requests end-to-end (intake, problem framing, analysis, recommendation, and action tracking); communicate status, risks, and recommended decisions. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Contribute analytics and operational insights to cross-functional initiatives (e.g., AI/automation use cases, engagement governance improvements, capacity planning, presales scoping improvements), with an emphasis on scalable, repeatable solutions. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Perform other duties consistent with the role, as assigned. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Map current-state delivery and data processes to identify bottlenecks and failure points; propose pragmatic, stepwise improvements that balance control, effort, and user experience. 

      \n
      • \n\n
    \n
    \n
    \n
    "},{"text":"Education and Experience:","content":"
    \n
    \n
    \n

    Minimum Required 

    \n
    \n
    \n
      \n
    • \n

      Bachelor’s degree in Business Administration, Operations, Analytics, Finance, Information Systems, or related field (or equivalent experience). 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      5–8 years experience in professional/consulting services, services operations, PMO support, or business analytics (preferably IT services, managed services, or technology solutions). 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Based in India with required overlap with US time zones for recurring governance meetings and collaboration. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience using operational and/or financial data (e.g., PSA, CRM, ERP, survey tools)  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Working knowledge of engagement delivery concepts (e.g., milestones, risks/issues, utilization, margin) and their link to client outcomes. 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Strong attention to detail and follow-through; ability to manage a recurring reporting cadence and action tracking while challenging and improving the underlying processes. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Advanced Excel proficiency and experience with BI/reporting tools. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Demonstrated ability to improve reporting efficiency through standardization and automation. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Demonstrated critical thinking and structured problem-solving skills (e.g., able to move from vague issues to clear problem statements, hypotheses, analysis, and recommendations). 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Process mindset with experience mapping workflows, identifying bottlenecks or failure points, and proposing practical improvements. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Comfort working in ambiguity and creating structure (lightweight processes, templates, cadences) where it does not yet exist. 

      \n
      • \n\n
    \n
    \n

     

    \n
    \n
    \n

    Preferred 

    \n
    \n
    \n
      \n
    • \n

      Experience in IT consulting, managed services, or technology solutions, ideally in a central analytics, operations, or PMO-support role. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience querying structured data (e.g., SQL) and applying data validation techniques (reconciliations, anomaly detection, trend break analysis). 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Familiarity with PSA tools and engagement frameworks used for governance, data capture, and reporting; experience defining “what good looks like” and driving adoption. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Experience supporting quality, CSAT, or continuous improvement programs in services organizations, including action tracking and executive readouts. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Exposure to AI-enabled or automation tools used for reporting, analytics, or services operations. 

      \n
      • \n\n
    \n
    \n
    "}],"text":"Sr. Analyst, Services Strategy & Excellence","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n
    \n

    As AHEAD Consulting & Services (ACS) evolves its operating model, the Services Strategy & Excellence team enables consistent delivery governance by translating operational and client-experience data into decisions that improve delivery quality, project health, and client outcomes. 

    \n
    \n
    \n

    The Senior (Sr.) Analyst role blends analysis with operational execution—building repeatable reporting, documenting and improving delivery and data processes, and running action tracking—while enabling (not owning) delivery teams’ remediation work. The role applies structured problem solving and critical thinking to transform ambiguous delivery issues into clear problem statements, root-cause analysis, and scalable process improvements.  The Sr. Analyst partners with PMO, Practices, Services Operations, Resource Management, and Shared Services to (1) surface insights and risks, (2) track actions to resolution, and (3) improve data hygiene in PSA and related systems through standards and exception management.   

    \n
    \n
    \n

    This role is based in India and works closely with US-based stakeholders; reliable overlap with US time zones is required.  

    \n
    \n
    \n

     

    \n
    \n
    ","descriptionBodyPlain":"As AHEAD Consulting & Services (ACS) evolves its operating model, the Services Strategy & Excellence team enables consistent delivery governance by translating operational and client-experience data into decisions that improve delivery quality, project health, and client outcomes. \nThe Senior (Sr.) Analyst role blends analysis with operational execution—building repeatable reporting, documenting and improving delivery and data processes, and running action tracking—while enabling (not owning) delivery teams’ remediation work. The role applies structured problem solving and critical thinking to transform ambiguous delivery issues into clear problem statements, root-cause analysis, and scalable process improvements.  The Sr. Analyst partners with PMO, Practices, Services Operations, Resource Management, and Shared Services to (1) surface insights and risks, (2) track actions to resolution, and (3) improve data hygiene in PSA and related systems through standards and exception management.   \nThis role is based in India and works closely with US-based stakeholders; reliable overlap with US time zones is required.  \n \n","hostedUrl":"https://jobs.lever.co/thinkahead/31595cfc-b041-49c5-af98-45b4bd13a173","applyUrl":"https://jobs.lever.co/thinkahead/31595cfc-b041-49c5-af98-45b4bd13a173/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Client Services / Solutions )","location":"Irvine, California","team":"ESM Specialist","allLocations":["Irvine, California","Phoenix, Arizona","San Francisco, California","Seattle, Washington","San Diego, California","San Ramon, California","Sacramento, California","Los Angeles, California","San Jose, California"]},"createdAt":1769636997162,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAHEAD’s Sr. Observability Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customer’s Digital Business transformation. \n \nThe AHEAD Sr. Observability Solutions Engineer (SSE) will be focused on technologies such as Datadog, Dynatrace, Chronosphere, etc. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. \n \n*Must be in PST*\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    AHEAD’s Sr. Observability Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customer’s Digital Business transformation. 
    \n
     
    \n
    The AHEAD Sr. Observability Solutions Engineer (SSE) will be focused on technologies such as Datadog, Dynatrace, Chronosphere, etc. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. 
    \n
     
    \n
    *Must be in PST*
    ","id":"3bbe688a-67fa-47a0-a174-d819dfcc3bc0","lists":[{"text":"Responsibilities","content":"\n
  • Active participation in the AHEAD SSE and service delivery teams
    • \n
  • Be a thought leader for AHEAD clients, responsible for designing, architecting technical solutions
    • \n
  • Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements
    • \n
  • Develop relationships with other Observability SSE team members, leaders, and partners in support of sales objectives
    • \n
  • Strategize and execute technical sales calls
    • \n
  • Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately
    • \n
  • Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding
    • \n
  • Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management
    • \n
  • Participate in the mentorship of entry-level team members 
    • \n
  • Possess strong, detailed product/technology/industry knowledge
    • \n
  • Knowledge of job-associated software and applications
    • \n
  • Travel required up to 30%
    • \n"},{"text":"Qualifications","content":"\n
  • Expertise in observability technologies such as Datadog, Dynatrace, Chronosphere, New Relic, Splunk, etc
    • \n
  • Expertise in with Splunk Enterprise, Splunk Cloud, and Splunk Enterprise Security
    • \n
  • Expertise as a consultant for clients, advising on technical solutions and participating in pre-sales and solution development
    • \n
  • Enterprise experience with Cloud Infrastructure, networking and system administration 
    • \n
  • Experience in architecture leadership that brings together and integrates solutions across multiple vendors 
    • \n
  • Ability to evaluate new technologies and provide internal training 
    • \n
  • Ability to understand customer needs, define requirements, and design solutions 
    • \n
  • Ability to develop and present architectural recommendations and implementation/ assessment services 
    • \n
  • Excellent written and verbal communication skills 
    • \n
  • Excellent presentation skills 
    • \n
  • Extensive experience with Visio and PowerPoint 
    • \n
  • Strong technical aptitude 
    • \n
  • Provide technical leadership assuring quality, maximizing team output 
    • \n
  • Self-motivated 
    • \n
  • Cribl and Big Panda experience a plus 
    • \n
  • Experience with automation and advanced configuration management tools are a plus 
    • \n"}],"salaryRange":{"min":230000,"max":300000,"currency":"USD","interval":"per-year-salary"},"text":"Sr. Specialty Solutions Engineer - Observability","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    AHEAD’s Sr. Observability Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customer’s Digital Business transformation. 
    \n
     
    \n
    The AHEAD Sr. Observability Solutions Engineer (SSE) will be focused on technologies such as Datadog, Dynatrace, Chronosphere, etc. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. 
    \n
     
    \n
    *Must be in PST*
    ","descriptionBodyPlain":"AHEAD’s Sr. Observability Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customer’s Digital Business transformation. \n \nThe AHEAD Sr. Observability Solutions Engineer (SSE) will be focused on technologies such as Datadog, Dynatrace, Chronosphere, etc. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. \n \n*Must be in PST*\n","hostedUrl":"https://jobs.lever.co/thinkahead/3bbe688a-67fa-47a0-a174-d819dfcc3bc0","applyUrl":"https://jobs.lever.co/thinkahead/3bbe688a-67fa-47a0-a174-d819dfcc3bc0/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Client Services / Solutions )","location":"Chicago, Illinois","team":"ESM Specialist","allLocations":["Chicago, Illinois","New York, New York","Nashville, Tennessee","Atlanta, Georgia","Cincinnati, Ohio"]},"createdAt":1769642201257,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAHEAD’s Sr. ServiceNow Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customer’s Digital Business transformation. \n \nThe AHEAD Sr. ServiceNow Solutions Engineer (SSE) will be focused on SecOps & IRM knowledge. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    AHEAD’s Sr. ServiceNow Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customer’s Digital Business transformation. 
    \n
     
    \n
    The AHEAD Sr. ServiceNow Solutions Engineer (SSE) will be focused on SecOps & IRM knowledge. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. 
    ","id":"57cbfc79-b9d9-43ce-b8ef-ca16095f30fd","lists":[{"text":"Responsibilities","content":"\n
  • Active participation in the AHEAD SSE and service delivery teams
    • \n
  • Be a thought leader for AHEAD clients, responsible for designing, architecting technical solutions 
    • \n
  • Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements
    • \n
  • Develop relationships with other ServiceNow SSE team members, leaders, and partners in support of sales objectives
    • \n
  • Strategize and execute technical sales calls
    • \n
  • Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately
    • \n
  • Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding
    • \n
  • Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management
    • \n
  • Participate in the mentorship of entry-level team members
    • \n
  • Possess strong, detailed product/technology/industry knowledge
    • \n
  • Knowledge of job-associated software and applications
    • \n
  • Travel required up to 30%
    • \n"},{"text":"Qualifications","content":"\n
  • Expertise as a consultant for clients, advising on technical solutions and participating in pre-sales and solution development
    • \n
  • Expertise is ServiceNow modules SecOps/IRM
    • \n
  • Strong functional knowledge of the ServiceNow platform across multiple modules
    • \n
  • ITIL Foundations v3 or higher certification and/or working knowledge of ITIL concepts
    • \n
  • Working knowledge of Agile/Scrum methodology
    • \n
  • Passion for problem-solving to solution selling
    • \n
  • Knowledge of web development or mobile app development, business modeling, database concepts and project management – preferably using Agile Development Methodologies
    • \n
  • Exceptional oral, written and presentation skills, with ability to organize and present technical material in an easily understood manner
    • \n
  • Deep insight on technical architectures, IT products and product positioning.
    • \n
  • ServiceNow certifications and accreditations are strongly desired
    • \n
  • Experience on other SaaS platforms such as: Tanium, Atlassian, Big Panda, Splunk, Data Dog, Logic Monitor, etc
    • \n
  • Understanding of JavaScript, HTML and libraries/frameworks such AngularJS, jQuery, Prototype and bootstrap fundamentals a plus
    • \n
  • Experience with monitoring solutions, end point collection, IoT, machine learning and other emerging technologies a plus
    • \n
  • Understanding of web services (e.g. SOAP, REST, WSDL, XML) a plus
    • \n
  • College degree (or equivalent experience) in the fields of Software Engineering, Computer Sciences, or related discipline
    • \n"}],"salaryRange":{"min":230000,"max":300000,"currency":"USD","interval":"per-year-salary"},"text":"Sr. Specialty Solutions Engineer - ServiceNow","country":"US","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    AHEAD’s Sr. ServiceNow Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customer’s Digital Business transformation. 
    \n
     
    \n
    The AHEAD Sr. ServiceNow Solutions Engineer (SSE) will be focused on SecOps & IRM knowledge. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. 
    ","descriptionBodyPlain":"AHEAD’s Sr. ServiceNow Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customer’s Digital Business transformation. \n \nThe AHEAD Sr. ServiceNow Solutions Engineer (SSE) will be focused on SecOps & IRM knowledge. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. \n","hostedUrl":"https://jobs.lever.co/thinkahead/57cbfc79-b9d9-43ce-b8ef-ca16095f30fd","applyUrl":"https://jobs.lever.co/thinkahead/57cbfc79-b9d9-43ce-b8ef-ca16095f30fd/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Hyderabad","team":"MS Infrastructure","allLocations":["Hyderabad","Bangalore"]},"createdAt":1776928456699,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The NetApp Intelligent Support SME is responsible for delivering, vendor-alternative support across NetApp storage platforms (AFF, FAS, E-Series, All SAN Array, ONTAP/ONTAP Select, StorageGRID). This role provides deep troubleshooting expertise, proactive risk management using tools like Active IQ, and end-to-end coordination of hardware RMAs to maintain high availability and performance in customer environments.
    ","id":"b552a115-725d-4a12-91ca-d84ad09c4d8d","lists":[{"text":"Key Responsibilities ","content":"
    \n
    \n
    \n

    Incident & Problem Management 

    \n
    \n
    \n
      \n
    • \n

      Provide expert-level support for NetApp storage environments, including performance, capacity, data protection, and interoperability issues. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Own NetApp incidents end-to-end from triage through resolution, including clear customer communication. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Act as escalation point for Sev 1/2 storage incidents to rapidly restore service and protect critical business workloads. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Perform root cause analysis for major storage incidents and implement corrective and preventive actions. 

      \n
      • \n\n
    \n
    \n

    Hardware & RMA Coordination 

    \n
    \n
    \n
      \n
    • \n

      Lead and coordinate hardware replacement processes (RMAs, drive replacements, controllers, shelves) with NetApp and logistics partners. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Manage end-to-end RMA lifecycle: identification, RMA creation, shipment tracking, onsite installation coordination, and post-replacement validation. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Ensure accurate documentation of RMA activities, asset updates, and configuration changes within customer and internal systems. 

      \n
      • \n\n
    \n
    \n

    Proactive Health, Capacity & Best Practice Reviews 

    \n
    \n
    \n
      \n
    • \n

      Use NetApp tools (e.g., Active IQ) to identify risks, configuration deviations, and performance/capacity issues. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Conduct periodic environment health and best-practice reviews, presenting findings and remediation plans to customers. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Recommend and support configuration optimizations, firmware/ONTAP upgrades, and data layout improvements. 

      \n
      • \n\n
    \n
    \n

    Change & Upgrade Support 

    \n
    \n
    \n
      \n
    • \n

      Plan and support NetApp-related change windows (e.g., ONTAP upgrades, shelf additions, hardware refreshes). 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Create and review change plans, rollback procedures, and validation checklists for storage changes. 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Ensure changes are executed safely and documented thoroughly. 

      \n
      • \n\n
    \n
    \n

    Customer & Cross-Vendor Collaboration 

    \n
    \n
    \n
      \n
    • \n

      Serve as a trusted technical advisor to customers on NetApp and storage-related architecture decisions. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Collaborate with networking, virtualization, and backup teams to resolve multi-domain issues (e.g., VMware + NetApp, SAN fabric, backup tools). 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Coordinate with NetApp support as needed while maintaining AHEAD’s “single point of contact” for the customer. 

      \n
      • \n\n
    \n
    \n

    Documentation & Continuous Improvement 

    \n
    \n
    \n
      \n
    • \n

      Develop and maintain runbooks, troubleshooting guides, and knowledge base articles for NetApp technologies. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Identify opportunities to automate health checks, reporting, and common remediation tasks. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Mentor and cross-train other engineers on NetApp storage technologies and best practices. 

      \n
      • \n\n
    \n
    \n
    "},{"text":"Required Skills & Experience","content":"
    \n
    \n
    \n

    Technical Expertise - Strong hands-on experience with: 

    \n
    \n
    \n
      \n
    • \n

      NetApp AFF and FAS platforms 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      ONTAP/ONTAP Select (clustered architecture, SnapMirror/SnapVault, etc.) 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      E-Series and/or All SAN Arrays (as applicable) 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Storage networking concepts (Fibre Channel, iSCSI, NFS, SMB) 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Performance tuning and capacity planning in storage environments 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Familiarity with Active IQ or similar analytics tools for storage health and risk analysis. 

      \n
      • \n\n
    \n
    \n

    Experience 

    \n
    \n
    \n
      \n
    • \n

      8+ years in storage engineering/administration/support, ideally with a heavy NetApp focus. 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Experience supporting mission-critical, 24x7 enterprise environments. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Background in incident, problem, and change management (ITIL desirable). 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Soft Skills 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Clear, concise communication with both technical and non-technical stakeholders. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Ability to manage multiple incidents and projects simultaneously. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Strong sense of ownership and accountability for customer outcomes. 

      \n
      • \n\n
    \n
    \n

    Education & Certifications (Preferred) 

    \n
    \n
    \n
      \n
    • \n

      Relevant NetApp certifications such as: 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      NetApp Certified Data Administrator (NCDA) 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      NetApp Certified Implementation Engineer (NCIE) 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Other storage/virtualization certifications (e.g., VMware, Cisco) are a plus. 

      \n
      • \n\n
    \n
    \n

    Success Measures (Role-Level KPIs) 

    \n
    \n
    \n
      \n
    • \n

      Reduction in Sev 1 incident rate per NetApp array or environment. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      RMA cycle times (initiation to fully validated replacement) meeting or beating target. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Active IQ risk remediation rates and decline in critical/high-risk findings over time. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Storage environment health scores (capacity, performance, configuration compliance). 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Customer satisfaction (CSAT) for NetApp-related incidents and reviews. 

      \n
      • \n\n
    \n
    \n
    "}],"text":"Sr. Storage Engineer - NetApp","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The NetApp Intelligent Support SME is responsible for delivering, vendor-alternative support across NetApp storage platforms (AFF, FAS, E-Series, All SAN Array, ONTAP/ONTAP Select, StorageGRID). This role provides deep troubleshooting expertise, proactive risk management using tools like Active IQ, and end-to-end coordination of hardware RMAs to maintain high availability and performance in customer environments.
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/b552a115-725d-4a12-91ca-d84ad09c4d8d","applyUrl":"https://jobs.lever.co/thinkahead/b552a115-725d-4a12-91ca-d84ad09c4d8d/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Gurugram, Haryana","team":"MS Infrastructure","allLocations":["Gurugram, Haryana"]},"createdAt":1776063541003,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    \n
    ","id":"3df56b4c-7d17-4369-aa60-5ec007d021d1","lists":[{"text":"Key Responsibilities & Core Expertise ","content":"\n
  • Provide advanced support for Windows Server (2016/2019/2022) environments
    • \n
  • Troubleshoot and resolve L2 incidents/service requests within SLAs
    • \n
  • Perform system upgrades, migrations, deployments of infrastructure components
    • \n
  • Tune server performance, apply patches/updates, and manage backup/restore operations
    • \n
  • Monitor infrastructure health via tools (e.g., SCCM, Intune, Logic Monitor) and generate reports
    • \n
  • Conduct DR planning and periodic drills; support compliance and change management
    • \n
  • Collaborate with L1 teams to resolve complex issues and ensure clear communication with stakeholders
    • \n
  • Maintain server security posture through audits, hardening, and vulnerability remediation
    • \n
  • Support configuration management, endpoint policies, and software deployment
    • \n
  • Create and maintain SOPs, documentation, and contribute to the IT knowledge base
    • \n"},{"text":"Technical Proficiency ","content":"\n
  • Install/configure Windows Server roles (File, Print, DNS, DHCP, IIS, PKI and other web servers.)
    • \n
  • Administer Active Directory with emphasis on Group Policy architecture, implementation, and strategic planning; manage domain accounts along with NTFS and DFS permissions.
    • \n
  • Support advanced domain controller operations including replication, LDAP troubleshooting, and diagnostics of core components.
    • \n
  • Automate tasks using PowerShell scripting and Scheduled Tasks
    • \n
  • Monitor servers with tools like   PerfMon, Resource Monitor, etc.
    • \n
  • Troubleshoot server issues, crashes, service failures, and analyse logs/dumps
    • \n
  • Manage DNS, DHCP (scopes, reservations) and understand basic networking (IP, subnetting, VLANs)
    • \n
  • Operate backup/restore solutions (e.g., Commvault)
    • \n
  • Perform patch management (manual or with 3rd-party tools)
    • \n
  • Ensure security compliance and readiness for audits.
    • \n
  • Daily administration and Support of core Infrastructure, execute quality Changes and perform change requests
    • \n"},{"text":"Preferred Certifications:","content":"\n
  • Microsoft Certified: MCSE
    • \n
  • ITIL Foundation Certification
    • \n"},{"text":"Soft Skills:","content":"\n
  • Strong problem-solving and analytical skills
    • \n
  • Effective communication capabilities
    • \n
  • Ability to work independently and collaboratively under pressure
    • \n
  • Strong attention to detail and follow-through in change execution.
    • \n"}],"text":"Sr. Systems Engineer","country":"IN","workplaceType":"onsite","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    \n
    ","descriptionBodyPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","hostedUrl":"https://jobs.lever.co/thinkahead/3df56b4c-7d17-4369-aa60-5ec007d021d1","applyUrl":"https://jobs.lever.co/thinkahead/3df56b4c-7d17-4369-aa60-5ec007d021d1/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Engineered Solutions )","location":"India","team":"Engineering, Engineered Solutions","allLocations":["India"]},"createdAt":1772444257826,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe System Verification Engineer II is responsible for creating automated configuration and test scripts with a primary focus on Python development. This role will enhance the efficiency, reliability, and performance of products flowing through AHEAD's integration facility. The position involves creating automation solutions for various hardware, including but not limited to server systems, Edge AI devices, virtualization equipment, storage devices, and both wired and wireless networking equipment. The engineer will closely collaborate with multiple departments, such as sales, product engineering, production, and operational technology, to design, implement, and execute comprehensive test plans for hardware components.\nWe are seeking a proactive problem solver with a strong Python development background who can contribute to creating exceptional results and ensuring product excellence.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The System Verification Engineer II is responsible for creating automated configuration and test scripts with a primary focus on Python development. This role will enhance the efficiency, reliability, and performance of products flowing through AHEAD's integration facility. The position involves creating automation solutions for various hardware, including but not limited to server systems, Edge AI devices, virtualization equipment, storage devices, and both wired and wireless networking equipment. The engineer will closely collaborate with multiple departments, such as sales, product engineering, production, and operational technology, to design, implement, and execute comprehensive test plans for hardware components.
    \n
    We are seeking a proactive problem solver with a strong Python development background who can contribute to creating exceptional results and ensuring product excellence.
    ","id":"f545026e-8ace-4435-a288-531710b281a3","lists":[{"text":"Key Responsibilities","content":"\n
  • Interact with other department leaders on issue resolution and process improvements 
    • \n
  • Be an active role on the System Verification Engineering Team.   
    • \n
  • Collaborate with cross-functional teams to understand system requirements and design test plan automation accordingly. 
    • \n
  • Develop and maintain software tests for system verification, including functional testing, data harvest scripts, integration testing, and performance testing.  
    • \n
  • Be able to view, troubleshoot, and diagnose issues with server and device hardware through the Linux terminal efficiently. 
    • \n
  • Drive development of Forge architecture through feature enhancements and additions. 
    • \n
  • Document test procedures to ensure comprehensive test coverage and traceability. 
    • \n
  • Assist in manufacturing ticket support for the team ensuring prompt response times 
    • \n
  • Assist with creation/updating/training of ISO processes and procedures 
    • \n
  • Executing verification services (including but not limited to): 
    • \n\n
    ·     Performance testing 
    \n
    ·     Compatibility testing 
    \n\n
  • Software Image creation and deployment 
    • \n"},{"text":"Skills Required","content":"\n
  • BS in Computer Engineering, Computer Science, Software Engineering or related field experience 
    • \n
  • Proven experience in developing in Python, Bash & PowerShell for system verification. 
    • \n
  • Proficiency in Windows/Linux/Unix operating systems. 
    • \n
  • Strong understanding of software development lifecycle and testing methodologies. 
    • \n
  • Experience with version control systems such as Git. 
    • \n
  • Knowledgeable about testing computer components 
    • \n
  • Excellent problem-solving skills and attention to detail. 
    • \n
  • Effective communication and collaboration skills. 
    • \n
  • Ability to work independently and in a team environment. 
    • \n
  • 8+ years of related experience. 
    • \n"},{"text":"Preferred Qualifications","content":"\n
  • Experience with continuous integration/continuous deployment (CI/CD) pipelines. 
    • \n
  • Familiarity with configuration management tools such as Ansible or RedFish. 
    • \n
  • Knowledge of networking protocols and technologies such as Cisco, Fortinet, Palo Alto, etc. 
    • \n
  • Cisco certifications a plus 
    • \n
  • In-depth computer component knowledge  
    • \n"}],"text":"System Verification Engineer II","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The System Verification Engineer II is responsible for creating automated configuration and test scripts with a primary focus on Python development. This role will enhance the efficiency, reliability, and performance of products flowing through AHEAD's integration facility. The position involves creating automation solutions for various hardware, including but not limited to server systems, Edge AI devices, virtualization equipment, storage devices, and both wired and wireless networking equipment. The engineer will closely collaborate with multiple departments, such as sales, product engineering, production, and operational technology, to design, implement, and execute comprehensive test plans for hardware components.
    \n
    We are seeking a proactive problem solver with a strong Python development background who can contribute to creating exceptional results and ensuring product excellence.
    ","descriptionBodyPlain":"The System Verification Engineer II is responsible for creating automated configuration and test scripts with a primary focus on Python development. This role will enhance the efficiency, reliability, and performance of products flowing through AHEAD's integration facility. The position involves creating automation solutions for various hardware, including but not limited to server systems, Edge AI devices, virtualization equipment, storage devices, and both wired and wireless networking equipment. The engineer will closely collaborate with multiple departments, such as sales, product engineering, production, and operational technology, to design, implement, and execute comprehensive test plans for hardware components.\nWe are seeking a proactive problem solver with a strong Python development background who can contribute to creating exceptional results and ensuring product excellence.\n","hostedUrl":"https://jobs.lever.co/thinkahead/f545026e-8ace-4435-a288-531710b281a3","applyUrl":"https://jobs.lever.co/thinkahead/f545026e-8ace-4435-a288-531710b281a3/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Shared Services )","location":"Gurugram, Haryana","team":"Accounting & Finance","allLocations":["Gurugram, Haryana"]},"createdAt":1779955226944,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nTax specialist will be a member of the tax team working in various areas of tax compliance including VAT, personal property taxes, gross receipts taxes, agency filings, license renewals, etc.  This role will work with various members of finance & external consultants and will report to the Director (Finance & Shared Services) in India with matrix reporting to Tax Director in US.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    Tax specialist will be a member of the tax team working in various areas of tax compliance including VAT, personal property taxes, gross receipts taxes, agency filings, license renewals, etc.  This role will work with various members of finance & external consultants and will report to the Director (Finance & Shared Services) in India with matrix reporting to Tax Director in US.
    ","id":"ce22160e-fba0-41de-976f-02ff74edec31","lists":[{"text":"Key Responsibilities","content":"\n
  • File annual personal property tax renditions and returns.
    • \n
  • File gross receipts tax returns.
    • \n
  • Prepare monthly gross receipts account reconciliations.
    • \n
  • Assist Senior Tax Accountant with internal sales tax inquiries.
    • \n
  • Prepare monthly VAT general ledger detail review and gather necessary filing documentation for external consultants.
    • \n
  • Work with external consultants to ensure timely filing of VAT returns.
    • \n
  • Work with external consultants to ensure timely filing of all Secretary of State agency filings.
    • \n
  • Obtain new business licenses when required.
    • \n
  • Renew existing business licenses to ensure compliance with local authorities.
    • \n
  • Maintain the tax department’s filing calendar.
    • \n
  • Work with COSs to gather customer tax exemptions and maintain them in Salesforce
    • \n
  • Review all foreign invoices issued to customers for completeness and accuracy
    • \n
  • Support tax team by responding to sales tax and VAT authority inquiries and audits.
    • \n
  • Support tax team by responding to tax related notices and letters.
    • \n
  • SupporT tax team by gathering information for use by internal and external stakeholders.
    • \n
  • Assist with special projects related to sales tax, international transactions, or VAT as they arise.
    • \n\n
     
    \n
    Business Knowledge:
    \n\n
  • Systems experience preferred: Salesforce, Microsoft Office, Avalara
    • \n
  • Business Processes
    • \n
  • Corporate Financial Policies
    • \n
  • Working knowledge of VAT, personal property taxes, and gross receipts taxes
    • \n"},{"text":"Required Skills","content":"\n
  • CA or CPA is a must
    • \n
  • Experience supporting a company with their VAT tax processes.
    • \n
  • Strong analytical, problem solving, and interpersonal skills.
    • \n
  • Strong written and verbal communication skills enabling effective, clear, and concise communication with all levels of management.
    • \n
  • Strong organizational skills required to coordinate, manage, and prioritize multiple cross-divisional processes and projects
    • \n
  • Consistently demonstrate the ability to be self-motivated, responsive, customer-focused, and possess strong follow-up skills
    • \n
  • Consistently demonstrate high ethical standards, accountability, and ownership.
    • \n
  • Ability to productively work well both independently on task execution and as part of cohesive team /workgroup.
    • \n"}],"text":"Tax Specialist","country":"IN","workplaceType":"hybrid","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    Tax specialist will be a member of the tax team working in various areas of tax compliance including VAT, personal property taxes, gross receipts taxes, agency filings, license renewals, etc.  This role will work with various members of finance & external consultants and will report to the Director (Finance & Shared Services) in India with matrix reporting to Tax Director in US.
    ","descriptionBodyPlain":"Tax specialist will be a member of the tax team working in various areas of tax compliance including VAT, personal property taxes, gross receipts taxes, agency filings, license renewals, etc.  This role will work with various members of finance & external consultants and will report to the Director (Finance & Shared Services) in India with matrix reporting to Tax Director in US.\n","hostedUrl":"https://jobs.lever.co/thinkahead/ce22160e-fba0-41de-976f-02ff74edec31","applyUrl":"https://jobs.lever.co/thinkahead/ce22160e-fba0-41de-976f-02ff74edec31/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"Gurugram, Haryana","team":"ESM Accelerate","allLocations":["Gurugram, Haryana"]},"createdAt":1777365072456,"descriptionPlain":"We are seeking a highly skilled Technical Consultant – ServiceNow with strong expertise in CMDB, Discovery, and Integrations. The ideal candidate will have 4+ years of hands-on experience and a proven ability to design, implement, and maintain robust CMDB architecture and enterprise-grade integrations.\nThis role is heavily focused (70–80%) on CMDB, ITOM (Discovery), and Integration capabilities, with exposure to ITSM and other modules as secondary.\n","description":"
    \n

    We are seeking a highly skilled Technical Consultant – ServiceNow with strong expertise in CMDB, Discovery, and Integrations. The ideal candidate will have 4+ years of hands-on experience and a proven ability to design, implement, and maintain robust CMDB architecture and enterprise-grade integrations.

    \n

    This role is heavily focused (70–80%) on CMDB, ITOM (Discovery), and Integration capabilities, with exposure to ITSM and other modules as secondary.

    \n
    ","id":"3bb0676e-69c4-49fc-b563-be19d0f58100","lists":[{"text":"Roles and Responsibilities","content":"
    \n
    "},{"text":"Qualifications","content":"
    \n\n
  • 4+ years of hands-on experience in ServiceNow development and implementation.
    • \n
  • Strong expertise in:\n
    • "}],"text":"Technical Consultant - ServiceNow CMDB","country":"IN","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"
    \n

    We are seeking a highly skilled Technical Consultant – ServiceNow with strong expertise in CMDB, Discovery, and Integrations. The ideal candidate will have 4+ years of hands-on experience and a proven ability to design, implement, and maintain robust CMDB architecture and enterprise-grade integrations.

    \n

    This role is heavily focused (70–80%) on CMDB, ITOM (Discovery), and Integration capabilities, with exposure to ITSM and other modules as secondary.

    \n
    ","descriptionBodyPlain":"We are seeking a highly skilled Technical Consultant – ServiceNow with strong expertise in CMDB, Discovery, and Integrations. The ideal candidate will have 4+ years of hands-on experience and a proven ability to design, implement, and maintain robust CMDB architecture and enterprise-grade integrations.\nThis role is heavily focused (70–80%) on CMDB, ITOM (Discovery), and Integration capabilities, with exposure to ITSM and other modules as secondary.\n","hostedUrl":"https://jobs.lever.co/thinkahead/3bb0676e-69c4-49fc-b563-be19d0f58100","applyUrl":"https://jobs.lever.co/thinkahead/3bb0676e-69c4-49fc-b563-be19d0f58100/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Enterprise Service Management )","location":"Gurugram, Haryana","team":"ESM Accelerate","allLocations":["Gurugram, Haryana"]},"createdAt":1779089375738,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 4 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    We are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 4 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).
    ","id":"be618b9b-bc51-44e9-ac5a-78244fc8c424","lists":[{"text":"Roles and Responsibilities","content":"
    \n\n
  • Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team
    • \n
  • Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB).
    • \n
  • Conduct workshops and demos for stakeholders and end users.
    • \n
  • Collaborate with internal teams and clients to ensure high-quality delivery.
    • \n
  • Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions.
    • \n
  • Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities.
    • \n
  • Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations.
    • \n
  • Perform ongoing Discovery and CMDB maintenance
    • \n
  • Develop, review, and optimize scripts – Business Rules, Script Includes, UI Policies, Client Scripts, etc.
    • \n
  • Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed.
    • \n
  • Comfortable working in Agile environments with active sprint participation and backlog groomin
    • \n\n
    "},{"text":"Qualifications","content":"
    \n\n
  • 4+ years of experience working with ServiceNow, including hands-on development and implementation.
    • \n
  • Strong expertise in ITSM, Service Portal, Integrations, ITOM (Discovery, CMDB), and HAM.
    • \n
  • Excellent communication skills with the ability to clearly articulate technical concepts to both technical and non-technical audiences.
    • \n
  • Customize ServiceNow applications by using scripting, workflows, business rules, and UI policies to meet client requirements.
    • \n
  • ServiceNow Certified System Administrator, Certified Application Developer or Certified Implementation Specialist certifications preferred.
    • \n
  • Experience with additional ServiceNow modules like HRSD, or GRC.
    • \n\n
    "}],"text":"Technical Consultant - ServiceNow ITSM","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    We are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 4 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).
    ","descriptionBodyPlain":"We are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 4 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).\n","hostedUrl":"https://jobs.lever.co/thinkahead/be618b9b-bc51-44e9-ac5a-78244fc8c424","applyUrl":"https://jobs.lever.co/thinkahead/be618b9b-bc51-44e9-ac5a-78244fc8c424/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"Gurugram, Haryana","team":"ESM Accelerate","allLocations":["Gurugram, Haryana"]},"createdAt":1779110990990,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nWe are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 4 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    We are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 4 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).
    ","id":"56760f0f-3ed0-4c91-beff-1b2c51fe9bfc","lists":[{"text":"Roles and Responsibilities","content":"
    \n\n
  • Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team
    • \n
  • Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB).
    • \n
  • Conduct workshops and demos for stakeholders and end users.
    • \n
  • Collaborate with internal teams and clients to ensure high-quality delivery.
    • \n
  • Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions.
    • \n
  • Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities.
    • \n
  • Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations.
    • \n
  • Perform ongoing Discovery and CMDB maintenance
    • \n
  • Develop, review, and optimize scripts – Business Rules, Script Includes, UI Policies, Client Scripts, etc.
    • \n
  • Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed.
    • \n
  • Comfortable working in Agile environments with active sprint participation and backlog groomin
    • \n\n
    "},{"text":"Qualifications","content":"
    \n\n
  • 4+ years of experience working with ServiceNow, including hands-on development and implementation.
    • \n
  • Strong expertise in ITSM, Service Portal, Integrations, ITOM (Discovery, CMDB), and HAM.
    • \n
  • Excellent communication skills with the ability to clearly articulate technical concepts to both technical and non-technical audiences.
    • \n
  • Customize ServiceNow applications by using scripting, workflows, business rules, and UI policies to meet client requirements.
    • \n
  • ServiceNow Certified System Administrator, Certified Application Developer or Certified Implementation Specialist certifications preferred.
    • \n
  • Experience with additional ServiceNow modules like HRSD, or GRC.
    • \n\n
    "}],"text":"Technical Consultant - ServiceNow ITSM (Night Shift)","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    We are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 4 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).
    ","descriptionBodyPlain":"We are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 4 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM).\n","hostedUrl":"https://jobs.lever.co/thinkahead/56760f0f-3ed0-4c91-beff-1b2c51fe9bfc","applyUrl":"https://jobs.lever.co/thinkahead/56760f0f-3ed0-4c91-beff-1b2c51fe9bfc/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Modern Data Center )","location":"India","team":"DC Delivery","allLocations":["India"]},"createdAt":1753869534830,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAs a Technical Consultant – VMware Cloud Foundation (VCF), you will be an integral member of a collaborative team focused on deploying next-generation Data Center and hybrid cloud solutions. You will support project teams by contributing to designing, developing, and deploying VCF-based architectures, ensuring that solutions are well-documented, secure, and aligned with business objectives. You will also participate in customer demos, workshops, and meetings with a professional demeanor. This role requires a deep understanding of VMware’s SDDC stack and a commitment to excellence. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    As a Technical Consultant – VMware Cloud Foundation (VCF), you will be an integral member of a collaborative team focused on deploying next-generation Data Center and hybrid cloud solutions. You will support project teams by contributing to designing, developing, and deploying VCF-based architectures, ensuring that solutions are well-documented, secure, and aligned with business objectives. You will also participate in customer demos, workshops, and meetings with a professional demeanor. This role requires a deep understanding of VMware’s SDDC stack and a commitment to excellence.
    ","id":"437af68c-bc89-4619-8ab0-8baa93300eaa","lists":[{"text":"Key Responsibilities","content":"\n
  • Participate in project teams to design and deploy VMware Cloud Foundation (VCF) solutions, including configuring and integrating SDDC Manager,vSphere, vCenter, vSAN, NSX, and Aria Suite (LCM, Operations, Network, Logs).
    • \n
  • Contribute to development and testing activities for VCF and its ecosystem, ensuring integration with third-party tools and adherence to industry best practices.
    • \n
  • Support the design of complex VCF-based architectures and assist in creating technical deliverables, maintaining comprehensive documentation throughout the project lifecycle.
    • \n
  • Engage in client workshops, demos, and working sessions, effectively communicating technical concepts and solution benefits.
    • \n
  • Collaborate with senior team members and project leaders to influence policies and share best practices for successful project delivery.
    • \n
  • Contribute to scoping, planning, and methodological aspects of projects and identify or escalate scope deviations when necessary.
    • \n
  • Maintain relevant VMware certifications and stay current with industry trends and emerging technologies related to VCF implementations.
    • \n"},{"text":"Skills Required","content":"\n
  • Minimum of 7 years of technical experience with VMware and supporting technologies.
    • \n
  • VMware Cloud Foundation 5.2 Administrator Certification (Exam 2V0-11.24) or most recent equivalent: VMware Certified Specialist - Cloud Foundation 2024 [v2] (5V0-31.22)
    • \n
  • Proven implementation and upgrade skills in VMware Cloud Foundation (VCF) and associated technologies (vSphere, vSAN, NSX, vRealize Suite).
    • \n
  • Moderate experience integrating VCF solutions with third-party tools such as backup, monitoring, and automation platforms.
    • \n
  • Strong presentation and communication skills, with the ability to articulate technical concepts to technical and non-technical audiences.
    • \n
  • Solid situational awareness with the ability to work on moderate to complex issues and provide in-depth analysis when needed.
    • \n
  • A proactive, self-starting approach with strong attention to detail.
    • \n
  • Willingness to travel at least 10% as needed.
    • \n"}],"text":"Technical Consultant - VMware Cloud Foundation (VCF)","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    As a Technical Consultant – VMware Cloud Foundation (VCF), you will be an integral member of a collaborative team focused on deploying next-generation Data Center and hybrid cloud solutions. You will support project teams by contributing to designing, developing, and deploying VCF-based architectures, ensuring that solutions are well-documented, secure, and aligned with business objectives. You will also participate in customer demos, workshops, and meetings with a professional demeanor. This role requires a deep understanding of VMware’s SDDC stack and a commitment to excellence.
    ","descriptionBodyPlain":"As a Technical Consultant – VMware Cloud Foundation (VCF), you will be an integral member of a collaborative team focused on deploying next-generation Data Center and hybrid cloud solutions. You will support project teams by contributing to designing, developing, and deploying VCF-based architectures, ensuring that solutions are well-documented, secure, and aligned with business objectives. You will also participate in customer demos, workshops, and meetings with a professional demeanor. This role requires a deep understanding of VMware’s SDDC stack and a commitment to excellence. \n","hostedUrl":"https://jobs.lever.co/thinkahead/437af68c-bc89-4619-8ab0-8baa93300eaa","applyUrl":"https://jobs.lever.co/thinkahead/437af68c-bc89-4619-8ab0-8baa93300eaa/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"( Enterprise Service Management )","location":"Gurugram, Haryana","team":"ESM Delivery","allLocations":["Gurugram, Haryana"]},"createdAt":1777041771424,"descriptionPlain":"As a Senior Technical Consultant, ServiceNow, you will own the end‑to‑end solution build, ensuring every deliverable meets platform standards and best practices. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants to refine complex solutions. Beyond core ITSM, you will lead work on at least one additional product suite (ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate intricate business needs into secure, scalable outcomes. Your deep platform expertise will influence platform‑wide implementations and drive consistent, high‑quality results across engagements. \n","description":"
    \n

    As a Technical Consultant, ServiceNow, you will design, configure, develop, and implement ServiceNow solutions aligned with business requirements and platform best practices. This role is primarily hands-on and focused on delivery. 

    \n
    \n
    \n

    You will work closely with Senior Technical Consultants, Principal Consultants, project managers, and client stakeholders to build scalable, supportable, and high-quality solutions. The ideal candidate will have strong experience in at least one primary ServiceNow product area such as ITSM, ITAM, ITOM, HRSD, CSM, or similar modules, along with solid platform development skills and a strong focus on code quality, maintainability, and delivery excellence. 

    \n
    ","id":"870de75a-6ffd-4905-8e03-54ac60e7fd67","lists":[{"text":"Roles & Responsibilities","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Qualifications & Experience","content":"
    \n
    \n
    \n
      \n
    • \n

      3 to 6 years of experience working on the ServiceNow platform in a developer or technical consultant role. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Strong hands-on experience in at least one ServiceNow product area such as ITSM, ITAM, ITOM, HRSD, CSM, or similar modules. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Solid experience in ServiceNow scripting using JavaScript, Glide APIs, workflows, Flow Designer, and platform customization. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Good experience with integrations, REST APIs, imports, and automation capabilities within ServiceNow. 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Experience building or supporting Service Portal, Workspace, UI Builder, or related user interface components is preferred. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Strong troubleshooting and problem-solving skills in a dynamic project environment. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Good understanding of software development lifecycle principles and structured delivery methods. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Ability to work independently on assigned tasks while collaborating effectively as part of a project team. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Strong written and verbal communication skills. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      ServiceNow certifications such as CSA, CAD, or CIS are an advantage, though demonstrated hands-on capability is valued most. 

      \n
      • \n\n
    \n
    \n
    "},{"text":"Preferred Attributes","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Success Profile","content":"
    A successful Technical Consultant in this role will be a strong hands-on builder who can independently deliver assigned technical work, contribute to solution quality, collaborate effectively with the wider delivery team, and bring strong depth in at least one primary ServiceNow product area. 
    "}],"text":"Technical Consultant, ServiceNow","country":"IN","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"
    \n

    As a Technical Consultant, ServiceNow, you will design, configure, develop, and implement ServiceNow solutions aligned with business requirements and platform best practices. This role is primarily hands-on and focused on delivery. 

    \n
    \n
    \n

    You will work closely with Senior Technical Consultants, Principal Consultants, project managers, and client stakeholders to build scalable, supportable, and high-quality solutions. The ideal candidate will have strong experience in at least one primary ServiceNow product area such as ITSM, ITAM, ITOM, HRSD, CSM, or similar modules, along with solid platform development skills and a strong focus on code quality, maintainability, and delivery excellence. 

    \n
    ","descriptionBodyPlain":"As a Senior Technical Consultant, ServiceNow, you will own the end‑to‑end solution build, ensuring every deliverable meets platform standards and best practices. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants to refine complex solutions. Beyond core ITSM, you will lead work on at least one additional product suite (ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate intricate business needs into secure, scalable outcomes. Your deep platform expertise will influence platform‑wide implementations and drive consistent, high‑quality results across engagements. \n","hostedUrl":"https://jobs.lever.co/thinkahead/870de75a-6ffd-4905-8e03-54ac60e7fd67","applyUrl":"https://jobs.lever.co/thinkahead/870de75a-6ffd-4905-8e03-54ac60e7fd67/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Business & Strategy )","location":"United States","team":"Executive","allLocations":["United States"]},"createdAt":1755810169558,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nAs a Technical Fellow you are the most senior technologists in our consulting organization.   You have a passion for technology and helping customers to get more value from their engineering activities.   You love to push new boundaries and aren’t afraid to drive new ideas or lead into areas with ambiguity.   You are able to break down complex programs into simple digestible steps and are able to communicate them to executive leadership.  “Credibility” is a cornerstone to how you operate, you gain this credibility by being able to articulate high level visions and dive down to the deepest level of detail.   In addition, you are very approachable to your team members and willing to assist them with any tasks that they are working on. You might have a primary  area of expertise (e.g. AI, Platform Engineering) but you are comfortable operating at anywhere up and down the stack and always willing to learn new tools and technologies without hesitation. \n \nFor our customers, you will act as the “CTO” for that account.   You are establishing and holding key relationships within our customers organization.   You are able to easily align your goals to the same outcomes that they want to achieve.   You are not just a smart technologist, you are keenly aware of the business vertical and the business objectives that they need to achieve.  You are able to live in the trenches but always “think differently” for them and bring new ideas or ways of working.   You are seen as an innovator by that customer and not afraid to push new boundaries with technology to help them to get more value from their engineering activities. \n \nFor your active projects, you will act as the technical expert of delivery quality and execution.   You love going into the code, will help to upskill your team members, and guide them to establishing a culture of engineering excellence.  You have seen what quality software looks like and you won’t cut corners to ensuring that you achieve it. \n \nFor our organization, you will act as an innovator for our company.   Your accounts will be fertile ground for new ideas and innovation.   You will be able to take these new ideas and genericize them to become methodologies and able to be used in other contexts.   You help the organization choose the right technologies and approaches to emerging trends.   You are able to apply them to our business and enable our teams of differing skill levels to take part in the solution.  You are seen as the expert and the standard bearer of engineering excellence.  \n \nAs a person, you are easily approachable and love to make team members around you better.   Even though you are a lead technologist, you are humble and help others to feel empowered.   You see that your success depends on the success of the team members around you.   You love to mentor and help jr engineers to develop the same passion for technology that you possess. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    As a Technical Fellow you are the most senior technologists in our consulting organization.   You have a passion for technology and helping customers to get more value from their engineering activities.   You love to push new boundaries and aren’t afraid to drive new ideas or lead into areas with ambiguity.   You are able to break down complex programs into simple digestible steps and are able to communicate them to executive leadership.  “Credibility” is a cornerstone to how you operate, you gain this credibility by being able to articulate high level visions and dive down to the deepest level of detail.   In addition, you are very approachable to your team members and willing to assist them with any tasks that they are working on. You might have a primary  area of expertise (e.g. AI, Platform Engineering) but you are comfortable operating at anywhere up and down the stack and always willing to learn new tools and technologies without hesitation. 
    \n
     
    \n
    For our customers, you will act as the “CTO” for that account.   You are establishing and holding key relationships within our customers organization.   You are able to easily align your goals to the same outcomes that they want to achieve.   You are not just a smart technologist, you are keenly aware of the business vertical and the business objectives that they need to achieve.  You are able to live in the trenches but always “think differently” for them and bring new ideas or ways of working.   You are seen as an innovator by that customer and not afraid to push new boundaries with technology to help them to get more value from their engineering activities. 
    \n
     
    \n
    For your active projects, you will act as the technical expert of delivery quality and execution.   You love going into the code, will help to upskill your team members, and guide them to establishing a culture of engineering excellence.  You have seen what quality software looks like and you won’t cut corners to ensuring that you achieve it. 
    \n
     
    \n
    For our organization, you will act as an innovator for our company.   Your accounts will be fertile ground for new ideas and innovation.   You will be able to take these new ideas and genericize them to become methodologies and able to be used in other contexts.   You help the organization choose the right technologies and approaches to emerging trends.   You are able to apply them to our business and enable our teams of differing skill levels to take part in the solution.  You are seen as the expert and the standard bearer of engineering excellence.  
    \n
     
    \n
    As a person, you are easily approachable and love to make team members around you better.   Even though you are a lead technologist, you are humble and help others to feel empowered.   You see that your success depends on the success of the team members around you.   You love to mentor and help jr engineers to develop the same passion for technology that you possess. 
    ","id":"3e263adc-0bca-4752-80a5-891059415a8a","lists":[{"text":"Roles and Responsibilities","content":"\n
  • Lead large strategic programs from a technical perspective 
    • \n
  • Establish architectural patterns across the entire program 
    • \n
  • Set vision and communicate it to customer 
    • \n
  • Oversee overall quality and ensure technical alignment 
    • \n
  • Mentor Jr Engineers and assist them in their progression 
    • \n
  • Establish consistent thought leadership and innovation for your customers 
    • \n
  • Participate in code reviews  
    • \n
  • Choose the correct technologies and ensure they are used properly 
    • \n
  • Onboard team members and set expectations 
    • \n
  • Set high standards, lead by example, and meet technical consultants where they’re at meet and exceed expectations 
    • \n
  • Lead workshops and ideation sessions with your customer 
    • \n
  • Build internal methodologies and advocate for newer ways of working 
    • \n
  • Work with sales specialists and service partners to build an account vision. Own the technical vision within an account 
    • \n
  • Continuously working to improve the developer experience for team members, in internal and client contexts 
    • \n
  • Operate in a truly DevSecOps mindset and any and all day 2 concerns will be prioritized in any and all feature development  
    • \n"},{"text":"Qualifications ","content":"\n
  • Deep experience leading and participating in large scale software development programs 
    • \n
  • Have lead modernizations or transformations  
    • \n
  • Deep understanding of architectural patterns and how to apply them at scale (Event Driven, Microservices, SOA, Monolithic, Broker, etc.) 
    • \n
  • Familiarity with the major 3 cloud providers 
    • \n
  • Familiarity with technologies all the way up the stack (automation, platform engineering, custom development, front end engineering, etc.)  
    • \n
  • Experience delivering native applications at scale (e.g. Android, IOS, Flutter) 
    • \n
  • Experience building and delivering custom front end applications (e.g. Angular, React, etc) 
    • \n
  • Comfortability and experience using AI in your custom software, anywhere up the stack (dev experience, prompt engineering, etc.) 
    • \n
  • Deep experience leading products (not projects) 
    • \n"}],"salaryRange":{"min":300000,"max":400000,"currency":"USD","interval":"per-year-salary"},"text":"Technical Fellow","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    As a Technical Fellow you are the most senior technologists in our consulting organization.   You have a passion for technology and helping customers to get more value from their engineering activities.   You love to push new boundaries and aren’t afraid to drive new ideas or lead into areas with ambiguity.   You are able to break down complex programs into simple digestible steps and are able to communicate them to executive leadership.  “Credibility” is a cornerstone to how you operate, you gain this credibility by being able to articulate high level visions and dive down to the deepest level of detail.   In addition, you are very approachable to your team members and willing to assist them with any tasks that they are working on. You might have a primary  area of expertise (e.g. AI, Platform Engineering) but you are comfortable operating at anywhere up and down the stack and always willing to learn new tools and technologies without hesitation. 
    \n
     
    \n
    For our customers, you will act as the “CTO” for that account.   You are establishing and holding key relationships within our customers organization.   You are able to easily align your goals to the same outcomes that they want to achieve.   You are not just a smart technologist, you are keenly aware of the business vertical and the business objectives that they need to achieve.  You are able to live in the trenches but always “think differently” for them and bring new ideas or ways of working.   You are seen as an innovator by that customer and not afraid to push new boundaries with technology to help them to get more value from their engineering activities. 
    \n
     
    \n
    For your active projects, you will act as the technical expert of delivery quality and execution.   You love going into the code, will help to upskill your team members, and guide them to establishing a culture of engineering excellence.  You have seen what quality software looks like and you won’t cut corners to ensuring that you achieve it. 
    \n
     
    \n
    For our organization, you will act as an innovator for our company.   Your accounts will be fertile ground for new ideas and innovation.   You will be able to take these new ideas and genericize them to become methodologies and able to be used in other contexts.   You help the organization choose the right technologies and approaches to emerging trends.   You are able to apply them to our business and enable our teams of differing skill levels to take part in the solution.  You are seen as the expert and the standard bearer of engineering excellence.  
    \n
     
    \n
    As a person, you are easily approachable and love to make team members around you better.   Even though you are a lead technologist, you are humble and help others to feel empowered.   You see that your success depends on the success of the team members around you.   You love to mentor and help jr engineers to develop the same passion for technology that you possess. 
    ","descriptionBodyPlain":"As a Technical Fellow you are the most senior technologists in our consulting organization.   You have a passion for technology and helping customers to get more value from their engineering activities.   You love to push new boundaries and aren’t afraid to drive new ideas or lead into areas with ambiguity.   You are able to break down complex programs into simple digestible steps and are able to communicate them to executive leadership.  “Credibility” is a cornerstone to how you operate, you gain this credibility by being able to articulate high level visions and dive down to the deepest level of detail.   In addition, you are very approachable to your team members and willing to assist them with any tasks that they are working on. You might have a primary  area of expertise (e.g. AI, Platform Engineering) but you are comfortable operating at anywhere up and down the stack and always willing to learn new tools and technologies without hesitation. \n \nFor our customers, you will act as the “CTO” for that account.   You are establishing and holding key relationships within our customers organization.   You are able to easily align your goals to the same outcomes that they want to achieve.   You are not just a smart technologist, you are keenly aware of the business vertical and the business objectives that they need to achieve.  You are able to live in the trenches but always “think differently” for them and bring new ideas or ways of working.   You are seen as an innovator by that customer and not afraid to push new boundaries with technology to help them to get more value from their engineering activities. \n \nFor your active projects, you will act as the technical expert of delivery quality and execution.   You love going into the code, will help to upskill your team members, and guide them to establishing a culture of engineering excellence.  You have seen what quality software looks like and you won’t cut corners to ensuring that you achieve it. \n \nFor our organization, you will act as an innovator for our company.   Your accounts will be fertile ground for new ideas and innovation.   You will be able to take these new ideas and genericize them to become methodologies and able to be used in other contexts.   You help the organization choose the right technologies and approaches to emerging trends.   You are able to apply them to our business and enable our teams of differing skill levels to take part in the solution.  You are seen as the expert and the standard bearer of engineering excellence.  \n \nAs a person, you are easily approachable and love to make team members around you better.   Even though you are a lead technologist, you are humble and help others to feel empowered.   You see that your success depends on the success of the team members around you.   You love to mentor and help jr engineers to develop the same passion for technology that you possess. \n","hostedUrl":"https://jobs.lever.co/thinkahead/3e263adc-0bca-4752-80a5-891059415a8a","applyUrl":"https://jobs.lever.co/thinkahead/3e263adc-0bca-4752-80a5-891059415a8a/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"department":"( Engineered Solutions )","location":"India","team":"Sales, Engineered Solutions","allLocations":["India"]},"createdAt":1778250756598,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n
    \n

    The Technical Program Manager (TPM) leads cross-functional programs focused on IT hardware integration and delivery for enterprise clients.  

    \n
    \n
    \n

    As part of our Foundry integration team, you’ll manage programs that combine server, storage, networking, and infrastructure technologies into cohesive, customer-ready solutions. You’ll coordinate technical efforts across engineering, supply chain, warehouse, and production teams — ensuring solutions are delivered on time, within scope, and at the highest quality.  

    \n
    \n
    \n

    This role requires technical acumen, solid organizational skills, and the ability to thrive in a fast-paced, customer-focused environment.  

    \n
    \n
    ","id":"89607f7c-be9d-473f-ad0b-ec24ea6f4473","lists":[{"text":"Key Responsibilities","content":"
    \n
    \n
    \n
      \n
    • \n

      Program Management: Plan, coordinate, and execute hardware integration projects from concept through deployment, ensuring on-time, on-budget delivery.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Technical Coordination: Work closely with systems engineers, solution architects, and field teams to ensure alignment on requirements, integration specifications, and testing procedures.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Customer Interface: Act as a key liaison between technical teams and clients, managing expectations, communicating progress, and addressing risks or issues proactively.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Cross-Functional Collaboration: Drive coordination among engineering, logistics, procurement, quality assurance, and operations teams throughout the program lifecycle.   

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Vendor Engagement: Partner with OEMs, component suppliers, and service partners to track deliverables, validate configurations, and support issue resolution.  

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Process & Quality Management: Maintain documentation, track program metrics, and ensure compliance with integration standards and quality controls.  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Continuous Improvement: Contribute to process enhancements and best practices in program management and hardware delivery execution. 

      \n
      • \n\n
    \n
    \n
    "},{"text":"Required Skills","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Preferred Skills","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "}],"text":"Technical Program Manager","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n
    \n

    The Technical Program Manager (TPM) leads cross-functional programs focused on IT hardware integration and delivery for enterprise clients.  

    \n
    \n
    \n

    As part of our Foundry integration team, you’ll manage programs that combine server, storage, networking, and infrastructure technologies into cohesive, customer-ready solutions. You’ll coordinate technical efforts across engineering, supply chain, warehouse, and production teams — ensuring solutions are delivered on time, within scope, and at the highest quality.  

    \n
    \n
    \n

    This role requires technical acumen, solid organizational skills, and the ability to thrive in a fast-paced, customer-focused environment.  

    \n
    \n
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/89607f7c-be9d-473f-ad0b-ec24ea6f4473","applyUrl":"https://jobs.lever.co/thinkahead/89607f7c-be9d-473f-ad0b-ec24ea6f4473/apply"},{"additionalPlain":"Why AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nIndia Employment Benefits include: \nComprehensive health insurance coverage for employees, with options to extend coverage to dependents\nPaid time off and company holidays, along with additional leave benefits as per policy\nFlexible work arrangements, supporting work-life balance\nLearning and development opportunities to support continuous growth and upskilling\nEmployee wellness initiatives and programs focused on physical and mental well-being\nRetirement and statutory benefits in line with India regulations\nInclusive and people-first culture, with a strong focus on collaboration and ownership\n \n","additional":"
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    India Employment Benefits include: 
    \n
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    \n
    Paid time off and company holidays, along with additional leave benefits as per policy
    \n
    Flexible work arrangements, supporting work-life balance
    \n
    Learning and development opportunities to support continuous growth and upskilling
    \n
    Employee wellness initiatives and programs focused on physical and mental well-being
    \n
    Retirement and statutory benefits in line with India regulations
    \n
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    \n
     
    ","categories":{"commitment":"Full Time","department":"( Managed Services )","location":"Gurugram, Haryana","team":"MS Cloud","allLocations":["Gurugram, Haryana"]},"createdAt":1780662422141,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Technical Team Lead – Managed Services (Public Cloud) serves as a strategic technical leader, trusted advisor, and subject matter expert across Public Cloud technologies, Platform Engineering, DevOps, Automation, and Cloud Operations. This role is responsible for leading the design, implementation, support, and continuous improvement of enterprise-grade cloud solutions while driving operational excellence and ensuring exceptional customer outcomes. As a Team Lead, the individual provides both technical and people leadership, overseeing a team of cloud engineers \nresponsible for delivering managed services across multi-cloud environments. The role requires balancing hands-on technical expertise with team management, stakeholder engagement, service delivery governance, and strategic planning. \n\nThe Technical Team Lead acts as the primary escalation point for complex technical issues, ensuring rapid resolution of critical incidents while maintaining service availability, reliability, security, and performance. Collaborate closely with customers, executive stakeholders, architects, engineering teams, project managers, and business leaders to align technology initiatives with organizational objectives. They will drive the adoption of cloud-native architectures, Infrastructure as Code (IaC), automation frameworks, DevOps and DevSecOps practices, FinOps principles, and operational best practices to improve efficiency, scalability, and business value.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Technical Team Lead – Managed Services (Public Cloud) serves as a strategic technical leader, trusted advisor, and subject matter expert across Public Cloud technologies, Platform Engineering, DevOps, Automation, and Cloud Operations. This role is responsible for leading the design, implementation, support, and continuous improvement of enterprise-grade cloud solutions while driving operational excellence and ensuring exceptional customer outcomes. As a Team Lead, the individual provides both technical and people leadership, overseeing a team of cloud engineers 
    responsible for delivering managed services across multi-cloud environments. The role requires balancing hands-on technical expertise with team management, stakeholder engagement, service delivery governance, and strategic planning. 
    \n

    The Technical Team Lead acts as the primary escalation point for complex technical issues, ensuring rapid resolution of critical incidents while maintaining service availability, reliability, security, and performance. Collaborate closely with customers, executive stakeholders, architects, engineering teams, project managers, and business leaders to align technology initiatives with organizational objectives. They will drive the adoption of cloud-native architectures, Infrastructure as Code (IaC), automation frameworks, DevOps and DevSecOps practices, FinOps principles, and operational best practices to improve efficiency, scalability, and business value.
    ","id":"e50b6c9e-fd5c-49b6-b589-806266cb565f","lists":[{"text":"Key Responsibilities","content":"\n
  • Lead the successful delivery of cloud transformation, modernization, automation, and managed services engagements, ensuring projects are completed on time, within scope, and to the highest quality standards.
    • \n
  • Design and implement complex, mission-critical, enterprise-scale solutions across public cloud platforms, including AWS, Azure, and other cloud ecosystems.
    • \n
  • Serve as the primary technical escalation point and trusted advisor for clients, partners, and internal teams.
    • \n
  • Build and maintain strong client relationships, identify growth opportunities, and support upselling and cross-selling initiatives through technical leadership and solution innovation.
    • \n
  • Collaborate with client stakeholders to understand business and technical challenges and develop tailored cloud, DevOps, and platform engineering solutions.
    • \n
  • Develop and present solution architectures, technical strategies, roadmaps, and executive-level presentations to engineering teams and senior leadership.
    • \n
  • Create and maintain technical roadmaps, innovation plans, governance standards, and best practices for supported environments.
    • \n
  • Lead technical discovery workshops, architecture reviews, whiteboarding sessions, and strategic planning discussions with customers.
    • \n
  • Provide project estimation, resource planning, risk identification, mitigation planning, and technical oversight throughout the project lifecycle.
    • \n
  • Mentor, coach, and develop engineers by providing technical guidance, career development support, and knowledge sharing opportunities.
    • \n
  • Drive adoption of cloud-native architectures, Infrastructure as Code (IaC), DevOps, DevSecOps, platform engineering, and application modernization practices.
    • \n
  • Promote collaboration across technical communities and contribute to internal innovation, standards development, and continuous improvement initiatives.
    • \n
  • Ensure adherence to security, compliance, operational excellence, and reliability standards across all client engagements.
    • \n
  • Remain current with emerging cloud technologies, industry trends, and best practices, and provide thought leadership across the organization.
    • \n\n
     
    \n
    Advanced Troubleshooting (Broad AWS Coverage. Azure, GCP would be added advantage)
    \n\n
  • Compute: EC2 (AMI baking, Spot, Graviton), Lambda (concurrency, VPC), ECS/EKS (Fargate, Karpenter), Batch, Outposts.
    • \n
  • Storage: S3 (lifecycle, replication, Event Notifications), EBS (io2 Block Express, snapshots), EFS, FSx (ONTAP, Lustre), Storage Gateway, Backup.
    • \n
  • Database: RDS (Aurora, Multi-AZ, read replicas), DynamoDB (GSI, DAX, Streams), DocumentDB, Neptune, ElastiCache (Redis/Memcached).
    • \n
  • Networking & Content Delivery: VPC (peering, TGW, Network Firewall), Direct Connect, Site-to-Site VPN, Route 53 (health checks, latency routing), CloudFront, Global Accelerator, API Gateway.
    • \n
  • Security, Identity & Compliance: IAM (policies, SCPs, permissions boundaries), KMS, Secrets Manager, Security Hub, GuardDuty, Macie, Certificate Manager, WAF, Shield.
    • \n
  • Management & Governance: AWS Organizations, Control Tower, CloudTrail, Config, Trusted Advisor, Service Quotas, License Manager.
    • \n
  • Analytics: Athena, Redshift, EMR, Kinesis (Data Streams, Firehose), MSK, QuickSight, OpenSearch Service.
    • \n
  • AI/ML & Serverless: SageMaker, Bedrock, Rekognition, Comprehend, AppFlow, Step Functions, EventBridge.
    • \n
  • Developer Tools: CodeCommit, CodeBuild, CodePipeline, CodeDeploy, Cloud9, X-Ray.
    • \n\n
     
    \n
    Team Leadership & Knowledge Sharing
    \n\n
  • Technical Leadership
    • \n
  • Cloud Architecture & Strategy
    • \n
  • Client Relationship Management
    • \n
  • Platform Engineering
    • \n
  • DevOps & DevSecOps
    • \n
  • Infrastructure Automation
    • \n
  • Enterprise Solution Design
    • \n
  • Mentoring & Team Development
    • \n
  • Stakeholder Management
    • \n
  • Strategic Planning & Innovation
    • \n
  • Risk Management & Governance
    • \n
  • Executive Communication & Presentation
    • \n\n
     
    "},{"text":"Required Qualifications ","content":"\n
  • 10+ years of overall IT industry experience, including 8+ years of hands-on experience in Cloud, DevOps, Automation, and Platform Engineering.
    • \n
  • Demonstrated ability to lead technical discussions and whiteboarding sessions with customers to solve complex business and technology challenges.
    • \n
  • Strong consulting mindset with proven business acumen and customer-facing leadership experience.
    • \n
  • Expert-level knowledge of AWS and/or Microsoft Azure cloud platforms, including architecture, operations, governance, security, and cost optimization.
    • \n
  • Hands-on experience designing and implementing core cloud services, including Compute, Storage, Networking, Databases, Identity & Access Management, Containers, and Security solutions.
    • \n
  • Deep experience leading transformational initiatives such as Cloud Migration, Cloud Transformation, Platform Engineering, DevOps, DevSecOps, and Application Modernization.
    • \n
  • Extensive experience with Infrastructure as Code (IaC) and automation tools including Terraform, Ansible, CloudFormation, ARM Templates, or equivalent technologies.
    • \n
  • Strong experience with CI/CD platforms and deployment automation tools such as GitHub, GitHub Actions, Jenkins, Harness, Azure DevOps, or similar technologies.
    • \n
  • Expert understanding of Git workflows, source control management, and branching strategies.
    • \n
  • Strong expertise in Kubernetes, containers, microservices, and cloud-native application architectures.
    • \n
  • Comprehensive understanding of Software Development Lifecycle (SDLC), Agile methodologies, DevSecOps practices, and continuous delivery frameworks.
    • \n
  • Excellent communication, presentation, stakeholder management, and interpersonal skills.
    • \n
  • Proven ability to resolve critical incidents in large-scale environments (include SLA metrics).
    • \n
  • Familiar with ITIL-style problem management and blameless post-mortems.
    • \n
  • Lead triage, diagnosis, and resolution of critical (P1/P2) incidents across the AWS ecosystem.
    • \n
  • Perform root cause analysis (RCA) and deliver customer-facing post-mortem reports with actionable prevention plans.
    • \n
  • Coordinate with Technical Account Managers (TAMs), Service Teams, and customer stakeholders during live outages.
    • \n"},{"text":"Qualifications ","content":"\n
  • Customer-facing role for a minimum of 5+ years
    • \n
  • 4+ years designing, securing, and deploying large-scale applications and solutions
    • \n
  • Experience with one of the major cloud vendor environments (development, access, migration)
    • \n
  • Effectively communicate with, and present to all levels of the organization
    • \n
  • Subject matter expert in at least one major cloud provider (AWS/Azure/GCP)
    • \n
  • Architect level development skills in at least one development language
    • \n
  • Strong skills integrating third party tools and solutions
    • \n
  • Strong project and situational awareness
    • \n
  • Strong attention to detail
    • \n
  • Self-starter
    • \n
  • Well organized
    • \n
  • Able to travel as required
    • \n\n
     
    \n
    AI / GenAI Knowledge Requirements
    \n\n
  • Basic understanding of Artificial Intelligence (AI), Machine Learning (ML), and Generative AI concepts.
    • \n
  • Exposure to AWS AI/ML services such as Amazon Bedrock, SageMaker, Rekognition, Comprehend, Textract, or Lex.
    • \n
  • Understanding AI-assisted operations, automation, and observability tools.
    • \n
  • Awareness of Large Language Models (LLMs), prompt engineering, and AI governance/security best practices.
    • \n
  • Ability to support AI/ML workloads on cloud infrastructure including GPU-enabled environments.
    • \n
  • Familiarity with integrating AI services into DevOps and cloud automation workflows is an added advantage.
    • \n\n
     
    \n
    Recognized Technical Expertise
    \n\n
  • Proven skills in multiple billable technologies (as measured by certification/approved training completion/proven abilities)
    • \n
  • Recognized subject matter expert in professional discipline
    • \n
  • Depth of knowledge and experience enables contribution in a more complex/critical environment
    • \n
  • Contributions often exceed the full requirements of the expected competencies relative to one’s current job title
    • \n\n
    Lead vs Contribute
    \n\n
  • Can participate with and lead a team of technical delivery resources across skillsets within a practice to help achieve customer’s business goals and technology needs
    • \n
  • Can participate in and lead written deliverable creation across areas of expertise
    • \n
  • Provides measurable input into AHEAD new products, processes, standards, and / or plans
    • \n
  • Able to provide time estimates for work that needs to be accomplished based on the available information
    • \n
  • Coordinates cross-practice and can contribute to cross-practice deliverables using current templates
    • \n
  • Self-starter in finding work during non-scheduled work hours
    • \n
  • Prioritizes and completes tasks independently on-time or ahead of schedule
    • \n
  • Able to lead development and testing activities
    • \n
  • Achieve high team standards. Contributes to the refinement of methodology and best practices to establish quality and effectiveness
    • \n
  • Initiate and participate in authoring PCR requests when additional work is being requested
    • \n\n
     
    \n
    Architect Skills
    \n\n
  • Depth and demonstrated expertise across at least one technology
    • \n
  • Able to architect and lead deployment of moderately complex solutions related to cloud solutions
    • \n
  • Understands performance, scaling and functional characteristics of software technologies
    • \n
  • Ability to understand open-source and cloud use-cases, and recommend standard design patterns commonly used in such solutions (best practices)
    • \n\n
     
    \n
    Certifications – good to have
    \n
    • AWS Certified Solutions Architect – Associate • AWS Certified SysOps Administrator – Associate • AWS Certified DevOps Engineer – Professional (Preferred) • AWS Certified Solutions Architect – Professional (Preferred) • Microsoft Certified: Azure Solutions Architect Expert • HashiCorp Certified: Terraform Associate • Certified Kubernetes Administrator (CKA) • AWS Certified Machine Learning – Specialty (Good to Have) • Google Cloud Professional Machine Learning Engineer (Good to Have)
    \n
     
    \n
    Communications (verbal and written)
    \n\n
  • Communicates with external customers, which may include senior management, on matters that require explanation, interpretation, and/or advising
    • \n
  • Often exceeds expectations with respect to customer expectations (communications, meets commitments, etc.)
    • \n
  • Able to work with outside vendors on internal or customer related issues
    • \n
  • Participate in pre-sales activities including scoping, positioning, technology adoption and maturation
    • \n
  • Able to identify new client opportunities inside of the POD and communicate those to upper management including the Team Lead
    • \n
  • Can communicate beyond tactics and technology and can help customers management set strategic direction
    • \n
  • Can write and lead complex deliverables within the practice
    • \n
  • Ability to understand and translate customer requirements into technical requirements
    • \n\n
     
    \n
    Leadership and Influence
    \n\n
  • Works to influence direct team members, broader internal team, and external customers, to agree and accept new concepts, best practices, and approaches
    • \n
  • Advises and trains more junior staff via mentorship while helping to drive the entire AHEAD platform
    • \n
  • A reliable resource for marketing on thought leadership pieces for their practice for AHEAD and our customers
    • \n
  • Has started speaking at industry conferences and/or webinars
    • \n
  • Contributes to more complex workshops and understands how their area of expertise fits into our stitching message
    • \n
  • Accepts responsibility for own actions and sometimes those of others as part of a team
    • \n
  • Works well with immediate, extend and external teams, a true team player
    • \n
  • Consistently meets expectations in terms of customer facing, writing, presentation and problem-solving skills and requires little to no supervision in this area
    • \n
  • Consistently exhibits a positive attitude towards AHEAD and its customers
    • \n
  • Willing to go the extra mile when asked to do so (i.e., time outside of normal working hours to support a customer initiative, production roll-out, could also be > 40 hours for short intervals)
    • \n
  • Consistently pursues self-development and drives the AHEAD business model for self and sometimes others on the team
    • \n
  • Highly respected by peers and sales team
    • \n\n
     
    \n
    Culture
    \n\n
  • Support initiatives beyond area of responsibility
    • \n
  • Encourage cross team interaction
    • \n
  • Motivate people to think creatively
    • \n
  • Achieve success through others
    • \n\n
     
    "}],"text":"Technical Team Lead - AWS","country":"IN","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Technical Team Lead – Managed Services (Public Cloud) serves as a strategic technical leader, trusted advisor, and subject matter expert across Public Cloud technologies, Platform Engineering, DevOps, Automation, and Cloud Operations. This role is responsible for leading the design, implementation, support, and continuous improvement of enterprise-grade cloud solutions while driving operational excellence and ensuring exceptional customer outcomes. As a Team Lead, the individual provides both technical and people leadership, overseeing a team of cloud engineers 
    responsible for delivering managed services across multi-cloud environments. The role requires balancing hands-on technical expertise with team management, stakeholder engagement, service delivery governance, and strategic planning. 
    \n

    The Technical Team Lead acts as the primary escalation point for complex technical issues, ensuring rapid resolution of critical incidents while maintaining service availability, reliability, security, and performance. Collaborate closely with customers, executive stakeholders, architects, engineering teams, project managers, and business leaders to align technology initiatives with organizational objectives. They will drive the adoption of cloud-native architectures, Infrastructure as Code (IaC), automation frameworks, DevOps and DevSecOps practices, FinOps principles, and operational best practices to improve efficiency, scalability, and business value.
    ","descriptionBodyPlain":"The Technical Team Lead – Managed Services (Public Cloud) serves as a strategic technical leader, trusted advisor, and subject matter expert across Public Cloud technologies, Platform Engineering, DevOps, Automation, and Cloud Operations. This role is responsible for leading the design, implementation, support, and continuous improvement of enterprise-grade cloud solutions while driving operational excellence and ensuring exceptional customer outcomes. As a Team Lead, the individual provides both technical and people leadership, overseeing a team of cloud engineers \nresponsible for delivering managed services across multi-cloud environments. The role requires balancing hands-on technical expertise with team management, stakeholder engagement, service delivery governance, and strategic planning. \n\nThe Technical Team Lead acts as the primary escalation point for complex technical issues, ensuring rapid resolution of critical incidents while maintaining service availability, reliability, security, and performance. Collaborate closely with customers, executive stakeholders, architects, engineering teams, project managers, and business leaders to align technology initiatives with organizational objectives. They will drive the adoption of cloud-native architectures, Infrastructure as Code (IaC), automation frameworks, DevOps and DevSecOps practices, FinOps principles, and operational best practices to improve efficiency, scalability, and business value.\n","hostedUrl":"https://jobs.lever.co/thinkahead/e50b6c9e-fd5c-49b6-b589-806266cb565f","applyUrl":"https://jobs.lever.co/thinkahead/e50b6c9e-fd5c-49b6-b589-806266cb565f/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Shared Services )","location":"Chicago, Illinois","team":"Information Technology","allLocations":["Chicago, Illinois"]},"createdAt":1779829863361,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n\n\nThe Technical Trainer, AI & Enablement reports into the Senior Manager, Product Owner, Enterprise Insights & GPT Platform and has a matrix management relationship with the VP, Talent and Workforce Transformation. The trainer helps AHEAD build an AI-powered workforce by turning complex AI tools and concepts into clear, practical training. This role designs and delivers hands-on learning experiences so employees understand how AI tools work, how to use them safely in real workflows, and how to get better results over time. They work closely with the AI Strategy Team, eTech, Talent Development, and technical and business leaders to create AHEAD-specific examples, labs, and resources that go beyond vendor training and support ongoing experimentation and peer learning.\n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    \n

    The Technical Trainer, AI & Enablement reports into the Senior Manager, Product Owner, Enterprise Insights & GPT Platform and has a matrix management relationship with the VP, Talent and Workforce Transformation. The trainer helps AHEAD build an AI-powered workforce by turning complex AI tools and concepts into clear, practical training. This role designs and delivers hands-on learning experiences so employees understand how AI tools work, how to use them safely in real workflows, and how to get better results over time. They work closely with the AI Strategy Team, eTech, Talent Development, and technical and business leaders to create AHEAD-specific examples, labs, and resources that go beyond vendor training and support ongoing experimentation and peer learning.

    \n
    ","id":"1f4232af-a25a-47e6-a1f4-05523f705283","lists":[{"text":"Duties/Reponsibilities","content":"
    \n\n
  • Design and deliver clear, practical AI training (workshops, labs, demos, and office hours) that show people how our AI tools work and how to use them safely in real work.
    • \n
  • Build and maintain role-based learning paths and reusable prompts, templates, and examples tailored to AHEAD workflows.
    • \n
  • Test AI tools, prompts, and workflows to understand how they behave, where they break, and how guardrails apply before and during rollout.
    • \n
  • Partner with eTech, Talent Development, and the AI Strategy Team to turn AI ideas into concrete use cases, workflows, and training scenarios.
    • \n
  • Maintain enterprise awareness of AI technical training and enablement to ensure all employees know what is available and when.
    • \n
  • Create and support social learning spaces (office hours, communities of practice, internal channels) where employees can share prompts, workflows, and lessons learned.
    • \n
  • Gather feedback, watch how people are using AI, and continuously improve the content, examples, and learning experiences.
    • \n\n
    "},{"text":"Education and Experience","content":"
    \n\n
  • 5–8 years of relevant experience in one or more of: · AI/ML, data/analytics, or software engineering roles with a strong applied AI component, technical enablement, developer relations, or technical training roles
    • \n
  • Demonstrated hands-on experience with LLMs and generative AI, including: designing and testing prompts and workflows, understanding model behavior, limitations, and failure modes
    • \n
  • Strong prompt engineering and experimentation skills, with the ability to articulate “why this works” and “how to debug” prompts and workflows
    • \n
  • Proven facilitation and teaching skills, including the ability to translate complex technical concepts into accessible, actionable content for varied audiences.
    • \n
  • Experience designing and delivering technical enablement (labs, workshops, demos, job aids) rather than purely conceptual training
    • \n
  • Excellent communication and collaboration skills, with comfort working across technical and non-technical stakeholders
    • \n
  • High attention to detail, strong judgment, and comfort operating in fast-moving, ambiguous environments
    • \n\n
    "},{"text":"Knowledge, Skills, Abilities","content":"
    \n\n
  •  Strong practical understanding of LLMs and generative AI, including how to design, test,and debug prompts and workflows.
    • \n
  • Ability to explain complex technical ideas in simple, clear language and turn them into hands-on exercises and examples.
    • \n
  • Skilled facilitator who can lead engaging sessions for both technical and non-technical audiences.
    • \n
  • Comfortable exploring edge cases, limitations, and risks of AI tools and explaining them in a grounded, responsible way.
    • \n
  • Excellent communication and collaboration skills; able to work across multiple teams and functions.
    • \n
  • Organized and detail-oriented, able to manage multiple training offerings and keep content current.
    • \n
  • Thrives in a fast-moving, ambiguous environment; willing to experiment, learn, and iterate based on feedback.
    • \n\n
    "}],"salaryRange":{"min":102000,"max":135000,"currency":"USD","interval":"per-year-salary"},"text":"Technical Trainer","country":"US","workplaceType":"remote","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    \n

    The Technical Trainer, AI & Enablement reports into the Senior Manager, Product Owner, Enterprise Insights & GPT Platform and has a matrix management relationship with the VP, Talent and Workforce Transformation. The trainer helps AHEAD build an AI-powered workforce by turning complex AI tools and concepts into clear, practical training. This role designs and delivers hands-on learning experiences so employees understand how AI tools work, how to use them safely in real workflows, and how to get better results over time. They work closely with the AI Strategy Team, eTech, Talent Development, and technical and business leaders to create AHEAD-specific examples, labs, and resources that go beyond vendor training and support ongoing experimentation and peer learning.

    \n
    ","descriptionBodyPlain":"The Technical Trainer, AI & Enablement reports into the Senior Manager, Product Owner, Enterprise Insights & GPT Platform and has a matrix management relationship with the VP, Talent and Workforce Transformation. The trainer helps AHEAD build an AI-powered workforce by turning complex AI tools and concepts into clear, practical training. This role designs and delivers hands-on learning experiences so employees understand how AI tools work, how to use them safely in real workflows, and how to get better results over time. They work closely with the AI Strategy Team, eTech, Talent Development, and technical and business leaders to create AHEAD-specific examples, labs, and resources that go beyond vendor training and support ongoing experimentation and peer learning.\n","hostedUrl":"https://jobs.lever.co/thinkahead/1f4232af-a25a-47e6-a1f4-05523f705283","applyUrl":"https://jobs.lever.co/thinkahead/1f4232af-a25a-47e6-a1f4-05523f705283/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Engineered Solutions )","location":"901 Technology Way, Libertyville IL","team":"Operations, Engineered Solutions","allLocations":["901 Technology Way, Libertyville IL"]},"createdAt":1777652896336,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","id":"e5301e37-a084-4e0c-ad22-b41de1b4027b","lists":[{"text":"Duties/Responsibilities ","content":"
    \n\n
  • Lead a team of warehouse associates, motivating them to achieve and maintain a high level of productivity and accuracy
    • \n
  • Help Manager identify staffing needs and delegate tasks assigning labor as receipt-stocking-pick workflow dictates
    • \n
  • Help to oversee warehouse receiving, material movement, and picking of warehouse purchase orders and work orders by actively contributing to those tasks while setting expectations and meeting KPI
    • \n
  • Ensure adherence to safety protocols and procedures, maintaining a safe working environment for all employees
    • \n
  • Collaborate with other departments, such as sales/account coordinators and production staff, to ensure smooth operations
    • \n
  • Maintain and manage accurate warehouse inventory and receipt/picking records including cycle count initiatives and complete stock inventory accuracy
    • \n
  • Identify and implement process improvements to enhance efficiency and accuracy
    • \n
  • Train new warehouse associates and provide ongoing coaching and development to the team
    • \n
  • Address departmental inquiries or requests and resolve any order fulfillment issues
    • \n
  • Maintain a clean, organized, and well-maintained warehouse environment
    • \n
  • Assist with planning and leading departmental and continuous improvement projects
    • \n
  • Assist with troubleshooting and root cause identification for receiving and picking errors and corrective/preventative action initiatives
    • \n
  • Contributes to creating, improving, and training on SOPs and Dozuki documentation
    • \n
  • Leading and assisting in 5s implementation, adherence, and audits
    • \n
  • Duties assigned by Supervisor or Manager
    • \n
  • Backup Warehouse Associate 1, 2, & 3 roles
    • \n
  • Strong attention to detail and the ability to follow step-by-step instructions
    • \n
  • Ability to adjust and follow instructions in a fast-paced environment
    • \n
  • Contributes to the completing of projects on time, using project management software to manage the projects
    • \n\n
    "},{"text":"Education/Experience","content":"
    \n\n
  • Required education and experience.
    • \n
  • High school diploma and 2-3 years’ experience in a warehouse shipping environment, preferably in a supervisory or lead role
    • \n
  • Ability to read and write English, follow verbal instructions, and use simple math.
    • \n
  • Strong leadership skills with the ability to motivate and develop a team.
    • \n
  • Excellent organizational skills and attention to detail.
    • \n
  • Proficiency in warehouse management principles and best practices.
    • \n
  • Experience with warehouse management systems (WMS) a plus.
    • \n
  • Strong communication, interpersonal, and problem-solving skills – Microsoft Office Experience required, MS TEAMS experience preferred.
    • \n
  • Ability to work independently and as part of a team.
    • \n
  • Operate an electric pallet jack (required) and Stand-Up Reach Truck (preferred).
    • \n\n
    "},{"text":"Physical Demands","content":"
    \n\n
  • This job operates in a professional warehouse and production environment.
    • \n
  • Physical Demands (the physical demands of the job, including bending, sitting, lifting and driving.)
    • \n
  • They are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    • \n
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is 
    • \n
  • required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
    • \n
  • Ability to lift 50+ pounds on a repetitive basis
    • \n
  • Ability to work on feet 8+ hours a day
    • \n
  • No travel is expected for this position.
    • \n\n
    "}],"salaryRange":{"min":25,"max":29,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"
    This role is eligible for a shift differential in the amount of $3.00 per hour
    ","salaryDescriptionPlain":"This role is eligible for a shift differential in the amount of $3.00 per hour\n","text":"Warehouse Lead 2nd shift","country":"US","workplaceType":"onsite","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/e5301e37-a084-4e0c-ad22-b41de1b4027b","applyUrl":"https://jobs.lever.co/thinkahead/e5301e37-a084-4e0c-ad22-b41de1b4027b/apply"},{"additionalPlain":"The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  \n \nWhy AHEAD:\n \nThrough our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.\n \nWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.\n \nUSA Employment Benefits include: \n- Medical, Dental, and Vision Insurance \n- 401(k) \n- Paid company holidays \n- Paid time off \n- Paid parental and caregiver leave \n- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. \n \nUse of AI:\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.\n \nIf you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. \n \nYou may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.\n","additional":"
    The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
    \n
     
    \n
    Why AHEAD:
    \n
     
    \n
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    \n
     
    \n
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    \n
     
    \n
    USA Employment Benefits include: 
    \n
    - Medical, Dental, and Vision Insurance 
    \n
    - 401(k) 
    \n
    - Paid company holidays 
    \n
    - Paid time off 
    \n
    - Paid parental and caregiver leave 
    \n
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
    \n
     
    \n
    Use of AI:
    \n
    \n
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
    \n
     
    \n
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. 
    \n
     
    \n
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    \n
    ","categories":{"commitment":"Full Time","department":"( Engineered Solutions )","location":"1200 Technology Way, Libertyville, Illinois","team":"Operations, Engineered Solutions","allLocations":["1200 Technology Way, Libertyville, Illinois"]},"createdAt":1778518375052,"descriptionPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","description":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

    The Warehouse Trainer plays a critical role in ensuring the timely and ongoing training of newly onboarded associates as well as re-training and cross-training of current warehouse associates to ensure they understand warehouse operations, safety regulations, and the use of material handling equipment.
    \n
    This position will be responsible for developing, delivering, and maintaining effective training programs for our warehouse staff. This role will ensure that all employees are proficient and fully trained in the area in which they are working. Areas of training include but are not limited to: Picking, Receiving, Return to Vendor (RTV), Packaging, Shipping as well as training that strengthens adherence to safety standards and bolsters our warehouse management system knowledge. The Warehouse Trainer will play a crucial role in facilitating cross-functional training, improving productivity, accuracy, and safety within our warehouse operations. 
     
    ","id":"8927d4a7-b549-4e31-bdc9-1346229f4d29","lists":[{"text":"Responsibilities:","content":"
    \n
    \n
    \n

    Training Development & Delivery: 

    \n
    \n
    \n
      \n
    • \n

      Develop and deliver comprehensive training for new and existing warehouse employees on receiving, shipping, packaging, picking, and inventory management procedures. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Train new employees utilizing standard operating procedures (SOPs) to ensure deep understanding of our process quality expectations 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Maintain and provide updates to Dozuki Documents 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Identify need and help facilitate creation of new Dozuki Documents 

      \n
      • \n\n
    \n
    \n
    \n
    \n
      \n
    • \n

      Create and manage an employee training matrix which tracks training levels on: Warehouse work instructions, Dozuki documents, one-point lessons, etc. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Create standard work for areas of the warehouse on which associates are trained to  

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Create engaging training materials, including presentations, manuals, job aids, and hands-on exercises 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Conduct classroom training, on-the-job training, and refresher courses 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Adapt training methods to accommodate different learning styles and skill levels 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Utilize various training techniques, including demonstrations, simulations, and role-playing 

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      • \n\n
    \n
    \n
      \n
    • \n

      Monitor employee performance and provide feedback while escalating opportunities to Management  

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      • \n\n
    \n
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      \n
    • \n

      Assist in implementation of 5S, training, and daily audits 

      \n
      • \n\n
    \n
    \n

    Process Improvement & Standardization: 

    \n
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      \n
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      Analyze current warehouse processes and identify areas for improvement 

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      • \n\n
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      \n
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      Assist in developing and maintaining standard operating procedures (SOPs) for receiving, packaging, shipping, and picking activities. 

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      • \n\n
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      Ensure all employees are trained on and adhering to established SOPs and work Instructions 

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      • \n\n
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      \n
    • \n

      Assist with troubleshooting and root cause identification for receiving, picking, packaging, and shipping errors 

      \n
      • \n\n
    \n
    \n

    Safety & Compliance 

    \n
    \n
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    • \n

      Assist forklift train-the-trainers in identifying additional needed safety training, including forklift operation, safe lifting techniques, and hazard awareness 

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      • \n\n
    \n
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      \n
    • \n

      Ensure compliance with all safety regulations and company policies 

      \n
      • \n\n
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      \n
    • \n

      Monitor employee performance and provide feedback on safety practices 

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      • \n\n
    \n
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    WMS & Technology Proficiency 

    \n
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    • \n

      Train employees in the effective use of our work management software (WMS) (Signal) 

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      • \n\n
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    • \n

      Train employees on proper techniques for logging into laptops, Microsoft Office, Microsoft Teams, Jira, and utilizing RF scanners 

      \n
      • \n\n
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    • \n

      Provide support and troubleshooting assistance for WMS-related issues 

      \n
      • \n\n
    \n
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      \n
    • \n

      Help maintain training related warehousing records 

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      • \n\n
    \n
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    Performance Monitoring & Evaluation 

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    • \n

      Assess the effectiveness of training programs through performance evaluations and feedback 

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      • \n\n
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      \n
    • \n

      Track and report on employee training progress and performance metrics 

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      • \n\n
    \n
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      \n
    • \n

      Identify training gaps and develop strategies to address them 

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      • \n\n
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      Maintain training records 

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      • \n\n
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    Collaboration & Communication 

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      \n
    • \n

      Assist Warehouse Coordinator in expediting communications 

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      • \n\n
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      \n
    • \n

      Train associates on use of Microsoft Teams, Outlook, Jira and any other communication-related tools 

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      • \n\n
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    • \n

      Collaborate with warehouse management and other departments to identify training needs 

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      • \n\n
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      \n
    • \n

      Communicate effectively with employees at all levels 

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      • \n\n
    \n
    \n
      \n
    • \n

      Provide feedback to management on employee performance and training effectiveness 

      \n
      • \n\n
    \n
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      \n
    • \n

      Analyze and solve problems or assist other team members in finding solutions 

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      • \n\n
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      \n
    • \n

      Collaborate with other departments, such as account coordinators and production staff, to ensure smooth operations 

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      • \n\n
    \n
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      \n
    • \n

      Communicate with departmental stakeholders on vendor issues, material or picking delays, carrier or packaging issues, and inventory discrepancies 

      \n
      • \n\n
    \n
    \n
     
    "},{"text":"Qualifications","content":"
    \n
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      High school diploma and 2-3 years of experience in a warehouse receiving, picking, packaging, shipping environment 

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      • \n\n
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      Proven track record and ability to manage daily receiving, picking packaging, and/or shipping records 

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      • \n\n
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    • \n

      Ability to resolve conflicts, meet deadlines, manage production activities and effectively multi-task in a fast-paced environment 

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      Ability to read and write English, follow verbal instructions, and use simple math 

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      Excellent organizational skills and attention to detail 

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      • \n\n
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      \n
    • \n

      Experience with warehouse management systems (WMS) 

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      • \n\n
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      Strong communication, interpersonal, and problem-solving skills 

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      \n
    • \n

      Microsoft Office experience   

      \n
      • \n\n
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      \n
    • \n

      Ability to work independently and as part of a team 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Excellent written communication skills 

      \n
      • \n\n
    \n
    \n
    "},{"text":"Preferred Qualifications ","content":"
    \n
    \n
    \n
    \n
    \n
    \n
    \n
    "},{"text":"Physical Requirements ","content":"
    \n
    \n
    \n

    The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, in accordance with the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), and other applicable federal, state, and local laws.  

    \n
    \n
    \n
      \n
    • \n

      Performance of Essential Functions: Ability to safely and effectively perform all essential job functions listed herein while meeting established productivity and quality standards. 

      \n
      • \n\n
    \n
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      \n
    • \n

      Attendance: Ability to maintain regular and predictable attendance, consistent with ADA, FMLA, and other applicable requirements. Includes ability to safely and reliability travel to and from an office and/or client work site, as required. 

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      Work Environment: Ability to perform job duties at customer sites or in data center environments which may include: 

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      • \n\n
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      \n
    • \n

      Standing, walking, bending, and lifting or moving equipment weight up to fifty (50) pounds. 

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      \n
    • \n

      Working in areas with fluctuating temperatures, including warm and cold environments, both indoors and outdoors.  

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      \n
    • \n

      Exposure to production environments that may include higher noise levels, bright lighting, and varying airflow. 

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      \n
    • \n

      Manual Dexterity: Ability to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms, as needed. 

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      Communication Skills: Ability to hear, listen, and communicate clearly while performing job duties.  

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      • \n\n
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      \n
    • \n

      Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. 

      \n
      • \n\n
    \n
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    • \n

      Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. 

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    • \n

      Maintain a clean, organized, and well-maintained warehouse environment. 

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      • \n\n
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    • \n

      Exhibit and maintain strong attention to detail and the ability to follow step-by-step instructions. 

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      • \n\n
    \n
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      \n
    • \n

      Ability to adjust and follow instructions in a fast-paced environment. 

      \n
      • \n\n
    \n
    \n
      \n
    • \n

      Perform additional tasks as assigned by Supervisors and Manager 

      \n
      • \n\n
    \n
    \n

     

    \n
    \n
    \n
    "}],"salaryRange":{"min":25,"max":27,"currency":"USD","interval":"per-hour-wage"},"text":"Warehouse Trainer","country":"US","workplaceType":"onsite","opening":"
    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
    \n
     
    \n
    At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
    \n
     
    \n
    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
    \n
     
    \n
    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
    ","openingPlain":"AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.\n \nAt AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. \n \nWe are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. \n \nWe embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. \n","descriptionBody":"
    The Warehouse Trainer plays a critical role in ensuring the timely and ongoing training of newly onboarded associates as well as re-training and cross-training of current warehouse associates to ensure they understand warehouse operations, safety regulations, and the use of material handling equipment.
    \n
    This position will be responsible for developing, delivering, and maintaining effective training programs for our warehouse staff. This role will ensure that all employees are proficient and fully trained in the area in which they are working. Areas of training include but are not limited to: Picking, Receiving, Return to Vendor (RTV), Packaging, Shipping as well as training that strengthens adherence to safety standards and bolsters our warehouse management system knowledge. The Warehouse Trainer will play a crucial role in facilitating cross-functional training, improving productivity, accuracy, and safety within our warehouse operations. 
     
    ","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/thinkahead/8927d4a7-b549-4e31-bdc9-1346229f4d29","applyUrl":"https://jobs.lever.co/thinkahead/8927d4a7-b549-4e31-bdc9-1346229f4d29/apply"}]