[{"additionalPlain":"At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.\n","additional":"At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
","categories":{"commitment":"Full-Time","department":"Marketing - Demand Generation","location":"United States - Remote","team":"Marketing - Demand Generation - Demand Gen Programs","allLocations":["United States - Remote"]},"createdAt":1778693189256,"descriptionPlain":"Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central.\n \nOur groundbreaking, full-spectrum platform empowers customers to rapidly create, deploy, and maintain innovative software at scale, all while aligning directly to their business needs. Trusted by more than 2,000 organizations—including 70% of the Fortune 100—and over 15 million software developers, Sonatype’s tools and guidance help deliver exceptional, secure software.\n \nFrom inventing modern artifact management with Nexus Repository to introducing the world’s only solution that halts malicious open-source malware in its tracks, we’re committed to constant innovation. We leverage AI/ML to give our clients, developers, and the industry complete confidence in the quality, automation, and security of their software. Learn more at www.sonatype.com\n","description":"Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central.
\n
\nOur groundbreaking, full-spectrum platform empowers customers to rapidly create, deploy, and maintain innovative software at scale, all while aligning directly to their business needs. Trusted by more than 2,000 organizations—including 70% of the Fortune 100—and over 15 million software developers, Sonatype’s tools and guidance help deliver exceptional, secure software.
\n
\nFrom inventing modern artifact management with Nexus Repository to introducing the world’s only solution that halts malicious open-source malware in its tracks, we’re committed to constant innovation. We leverage AI/ML to give our clients, developers, and the industry complete confidence in the quality, automation, and security of their software. Learn more at
www.sonatype.com\n
We’re looking for a data-driven and execution-focused Performance Marketing Manager to help scale and optimize our account-based and digital marketing programs. This role is ideal for someone with strong experience managing performance-focused campaigns in a B2B SaaS or technology environment who understands how to measure impact, optimize performance, and partner closely with Sales and Revenue teams.
\n
You’ll own campaign execution, reporting, optimization, and performance analysis across digital channels and ABM initiatives. The ideal candidate is analytical, operationally strong, comfortable working independently, and experienced using platforms like Salesforce and 6sense to drive measurable business outcomes.
\n
This is an individual contributor role for someone who enjoys owning programs end-to-end and making measurable impact through data, experimentation, and continuous optimization.
\n
\n\n
Plan, execute, and optimize multi-channel digital marketing and ABM campaigns targeting key accounts and audiences\nPartner closely with Sales and Revenue teams to align campaign execution with pipeline and revenue goals\nManage campaign reporting and performance analysis using Salesforce, 6sense, and related marketing technologies\nMonitor campaign KPIs including engagement, conversion rates, pipeline influence, attribution, and ROI\nBuild and maintain scalable reporting frameworks and dashboards to support performance visibility and decision-making\nAnalyze campaign performance and continuously optimize targeting, messaging, channels, and spend allocation\nLeverage AI tools and automation to improve campaign execution, monitoring, personalization, and measurement\nSupport demand generation initiatives across paid digital channels, nurture programs, and ABM strategies\nEnsure operational excellence around campaign setup, tracking, attribution, and data quality\nCollaborate cross-functionally with Marketing Operations, Content, Product Marketing, and Sales stakeholders\nStay current on performance marketing trends, digital technologies, and B2B demand generation best practices\n\n"},{"text":"What you bring:","content":"\n\n
Experience running digital marketing and ABM campaigns in a B2B SaaS or technology-focused environment\nSolid hands-on experience with Salesforce and 6sense reporting, analytics, and campaign measurement\nStrong understanding of performance marketing metrics, campaign KPIs, attribution, pipeline reporting, and ROI analysis\nExperience managing and optimizing paid digital channels and account-based marketing programs\nStrong analytical and problem-solving skills with the ability to translate data into actionable insights\nExperience partnering closely with Sales organizations and supporting revenue-focused initiatives\nFamiliarity with AI-powered marketing workflows, automation, and campaign optimization tools\nAbility to independently manage multiple priorities and execute in a fast-paced environment\nStrong communication, organization, and stakeholder management skills\nDetail-oriented mindset with a strong focus on execution and operational accuracy\n\n"},{"text":"It'd be great if you had:","content":"\n\n
Experience in high-growth SaaS or cybersecurity organizations\nFamiliarity with marketing automation platforms and ABM orchestration tools\nExperience with intent data platforms and account scoring methodologies\nKnowledge of paid media strategy including LinkedIn, Google, display, and retargeting campaigns\nExperience creating executive-level campaign performance reporting\nLocation in US EST timezone\n\n"},{"text":"Things we're proud of:","content":"\n\n
2025 Best DevSecOps Solution by DevOps Dozen\nVisionary in the 2025 Gartner® Magic Quadrant™ for Application Security Testing\n2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology\n2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)\n2023 Fast Company Best Places for Innovators\n2023 Gartner's Magic Quadrant\n2023 Software Report's Top 100 Software Companies\n2023 BuiltIn Best Places to Work\n2022 Frost & Sullivan Technology Innovation Leader Award\n2022 PeerSpot Silver Peer Award in Software Composition Analysis\n2022 Tech Ascension Best DevOps Security Solution Award\n2022 NVCT Cyber Company of the Year\nCompany Wellness days - We shut down company operations during some days of the year (5 in total) to enable all employees to pursue personal growth and enjoy much-needed and deserved additional rest.\nPaid Volunteer Time Off (VTO)\n\n"}],"text":"ABM Performance Marketing Manager","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central.
\n
\nOur groundbreaking, full-spectrum platform empowers customers to rapidly create, deploy, and maintain innovative software at scale, all while aligning directly to their business needs. Trusted by more than 2,000 organizations—including 70% of the Fortune 100—and over 15 million software developers, Sonatype’s tools and guidance help deliver exceptional, secure software.
\n
\nFrom inventing modern artifact management with Nexus Repository to introducing the world’s only solution that halts malicious open-source malware in its tracks, we’re committed to constant innovation. We leverage AI/ML to give our clients, developers, and the industry complete confidence in the quality, automation, and security of their software. Learn more at
www.sonatype.com\n
Things that we are proud of
\n
\n- \n
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
\n \n- \n
2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology
\n \n- \n
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
\n \n- \n
2023 Fast Company Best Places for Innovators
\n \n- \n
2023 Gartner's Magic Quadrant
\n \n- \n
2023 Software Report's Top 100 Software Companies
\n \n- \n
2023 BuiltIn Best Places to Work
\n \n- \n
2022 Frost & Sullivan Technology Innovation Leader Award
\n \n- \n
2022 PeerSpot Silver Peer Award in Software Composition Analysis
\n \n- \n
2022 Tech Ascension Best DevOps Security Solution Award
\n \n- \n
2022 NVCT Cyber Company of the Year
\n \n
\n
Company Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest. Paid Volunteer Time Off (VTO)
\n
At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
\n
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
\nAs founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
\nMore than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
\nThe Global Alliance Manager for Hyperscalers & GSIs exists to architect, commercialize, and scale Sonatype’s most high-leverage strategic partnerships worldwide. Positioned at the critical intersection of elite cloud ecosystems (including Amazon Web Services and Microsoft Azure) and tier-1 Global System Integrators (such as Deloitte, Capgemini, Infosys, and Cognizant), this role is the primary engine for driving partner-vetted pipeline expansion and programmatic co-sell acceleration. Operating at the Senior/Lead level, you do not manage passive referral lists; you build unassailable commercial frameworks that embed Sonatype's AI-driven DevSecOps intelligence natively into large-scale cloud modernization and digital transformation practices.
\nThis high-velocity role is engineered for a highly motivated, independent team player with deep business acumen and a proven track record of shifting seamlessly between program development and field execution. Based on the US East Coast and/or EMEA with a global coverage footprint, you will serve as the connective tissue between individual contributors, senior sales executives, and external channel leadership. You must be comfortable wearing multiple hats simultaneously operating as a program manager, business analyst, and business development manager to design joint sales initiatives, build deep technical relationships, and systematically map target accounts. Ultimately, this individual holds absolute accountability for achieving and exceeding quarterly and annual revenue objectives by unlocking new enterprise logos and maximizing cloud-spend monetization.
","id":"345f0f6d-6da7-4f38-8ab0-ec40045f5e15","lists":[{"text":"Success in this role looks like…","content":"\n\n
\nProgrammatic Co-Sell Acceleration: Establishing repeatable, high-velocity co-selling mechanics natively within the AWS ISV Accelerate framework and Azure partner ecosystems, ensuring Sonatype is attached directly to enterprise cloud-migration blueprints.
\n\n
\nMarketplace Transaction Optimization: Driving a measurable reduction in customer procurement cycle times by seamlessly structuring and executing Channel Partner Private Offers (CPPOs) to burn down existing enterprise cloud-spend commitments (e.g., AWS EDP, Microsoft MACC).
\n\n
\nStrategic Practice Integration: Successfully positioning Sonatype’s platform—including our SBOM Manager and Repository Firewall—as the default secure SDLC reference architecture within the DevSecOps and AppSec consulting practices of tier-1 GSIs.
\n\n
\nRevenue Target Domination: Consistently achieving and exceeding assigned global quarterly and annual revenue objectives through highly structured, high-yield co-selling motions.
\n\n
\nEcosystem Capability Elevation: Developing internal and partner ecosystem training playbooks that build real-world capability, ensuring partners can independently demonstrate product value and protect the customer lifecycle.
\n\n
\nField Alignment Synergy: Synchronizing sales cycles so that field teams across North America and EMEA experience frictionless co-selling, utilizing joint account-mapping cadences to systematically unlock new enterprise logos.
\n\n\n
\n\n
\nPartner-originated and partner-influenced pipeline metrics meet or exceed assigned segment targets quarterly.
\n\n
\nCloud marketplace gross transaction volume (GMV) scales continuously, making Sonatype the preferred mechanism for enterprises securing cloud-native environments.
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\nJoint value propositions and technical alliance frameworks are maintained with absolute precision, clearly differentiating Sonatype against legacy SCA market alternatives.
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\nAccount mapping initiatives bridge the gap cleanly between the sales field and partner target accounts, driving targeted alignment with Sonatype sales CapDB A/B focus accounts.
\n\n\n
\n\n
\nAlliance Architecture Strategy: Design and execute the global co-sell and commercialization roadmap for designated cloud marketplace and system integrator ecosystems.
\n\n
\nPlanning & Business Review Governance: Lead and execute an annual and quarterly business planning process using a strategic planning model to identify key go-to-market strategies and clear revenue metrics.
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\nPipeline Forecasting Rigor: Provide regular, high-integrity weekly forecasts of partner sales within your designated region, maintaining a real-time, updated view of partner pipelines, deal flow, and historical metrics.
\n\n
\nCommercial Framework Engineering: Structure, negotiate, and execute complex Cloud Partner Private Offers (CPPOs) and multi-party enterprise transaction models to close new accounts and expand existing partner revenues.
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\nEcosystem Program Creation: Design and lead joint programs with Sonatype partners to generate net-new business in existing enterprise footprints and break into untapped vertical markets.
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\nPlatform Enablement & Certification Strategy: Build, maintain, and scale the partner sales enablement framework, utilizing internal tools (e.g., Lessonly/SmarterU) to track partner certification progress, tier achievements, and training status.
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\nProduct Launch Synchronization: Collaborate with Global teams to ensure all upcoming and newly launched products have appropriate partner-facing go-to-market enablement tools, communications, and marketing collaterals.
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\nPartner Assessment and Recruitment: Conduct continuous recruitment, validation, and performance assessment of partners against defined tier requirements and regional corporate growth objectives.
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\nCross-Functional Collaboration Loops: Partner closely with Sales, Marketing, Product, Solution Engineering, and Customer Success teams to orchestrate successful cross-functional joint campaigns, webinars, quarterly webinars, and the annual Partner Summit and Awards.
\n\n\n
\n\n
\nCloud Marketplace & Channel Fluency: 5+ years of demonstrated success in B2B tech channel sales, software solution management, or working with Value-Added Resellers (VARs) and tier-1 partners, with an unassailable track history of exceeding quotas.
\n\n
\nStrategic Enterprise Vision: Ability to build an operational partner architecture that anticipates global business challenges 12-24 months out, applying critical thinking and sound business judgment to measure and handle the business.
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\nMulti-Persona Communication Mastery: Outstanding written, verbal, and interpersonal communication skills; highly effective at securing meetings and closing business with senior-level channel executives, while maintaining strong collaborative links with internal individual contributors.
\n\n
\nDemand Generation & Program Orchestration: Proven experience planning and managing a systematic approach to demand generation, co-marketing initiatives, and joint pipeline development loops with partners.
\n\n
\nDynamic Role Agility: Demonstrated capacity to seamlessly pivot roles at any given time—wearing the hat of a program manager, technical business analyst, or business development lead depending on deal or ecosystem complexity.
\n\n
\nProactive & Innovative Sourcing Logic: A proactive, creative, and innovative mindset that consistently generates net-new ideas to support and drive divisional pipeline priorities through sales programs and strategic alliances.
\n\n
\nHigh-Velocity Execution Mindset: High energy, enthusiasm, and independent work ethic, with the structural maturity to work cross-functionally and garner immediate support from multiple internal and external stakeholders.
\n\n\n
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
\nAs founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
\nMore than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
\nThe Global Alliance Manager for Hyperscalers & GSIs exists to architect, commercialize, and scale Sonatype’s most high-leverage strategic partnerships worldwide. Positioned at the critical intersection of elite cloud ecosystems (including Amazon Web Services and Microsoft Azure) and tier-1 Global System Integrators (such as Deloitte, Capgemini, Infosys, and Cognizant), this role is the primary engine for driving partner-vetted pipeline expansion and programmatic co-sell acceleration. Operating at the Senior/Lead level, you do not manage passive referral lists; you build unassailable commercial frameworks that embed Sonatype's AI-driven DevSecOps intelligence natively into large-scale cloud modernization and digital transformation practices.
\nThis high-velocity role is engineered for a highly motivated, independent team player with deep business acumen and a proven track record of shifting seamlessly between program development and field execution. Based on the US East Coast and/or EMEA with a global coverage footprint, you will serve as the connective tissue between individual contributors, senior sales executives, and external channel leadership. You must be comfortable wearing multiple hats simultaneously operating as a program manager, business analyst, and business development manager to design joint sales initiatives, build deep technical relationships, and systematically map target accounts. Ultimately, this individual holds absolute accountability for achieving and exceeding quarterly and annual revenue objectives by unlocking new enterprise logos and maximizing cloud-spend monetization.
","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/sonatype/345f0f6d-6da7-4f38-8ab0-ec40045f5e15","applyUrl":"https://jobs.lever.co/sonatype/345f0f6d-6da7-4f38-8ab0-ec40045f5e15/apply"},{"additionalPlain":"Things that we are proud of\n2025 AI Compliance Solution of the Year - AI Breakthrough Awards\n2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology\n2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)\n2023 Fast Company Best Places for Innovators\n2023 Gartner's Magic Quadrant\n2023 Software Report's Top 100 Software Companies\n2023 BuiltIn Best Places to Work\n2022 Frost & Sullivan Technology Innovation Leader Award\n2022 PeerSpot Silver Peer Award in Software Composition Analysis\n2022 Tech Ascension Best DevOps Security Solution Award\n2022 NVCT Cyber Company of the Year\nCompany Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest.\nPaid Volunteer Time Off (VTO)\nAt Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.\n","additional":"\n
Things that we are proud of
\n
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
\n
2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology
\n
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
\n
2023 Fast Company Best Places for Innovators
\n
2023 Gartner's Magic Quadrant
\n
2023 Software Report's Top 100 Software Companies
\n
2023 BuiltIn Best Places to Work
\n
2022 Frost & Sullivan Technology Innovation Leader Award
\n
2022 PeerSpot Silver Peer Award in Software Composition Analysis
\n
2022 Tech Ascension Best DevOps Security Solution Award
\n
2022 NVCT Cyber Company of the Year
\n
Company Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest.
\n
Paid Volunteer Time Off (VTO)
\n
At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
\n
\n
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
\n
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
\n
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
\n
The Director of Global People Operations & Total Rewards exists to design, build, and govern the modern operational backbone of Sonatype’s human capital infrastructure. This role is a strategic intersection of corporate data systems engineering, international compensation architecture, and scalable service delivery. As an leader, you are responsible for transforming the People Operations function from a transactional support mechanism into an automated, high-fidelity business utility that drives organization-wide talent density and unit efficiency.
\n
In this role, you will have absolute ownership over the global tech stack configuration, international total rewards structures, data integrity, and compliance guardrails across our distributed workforce. Operating as the organization's preeminent compensation and systems authority, you will eliminate structural process noise and equip managers with the self-service tooling required to lead high-performance teams. Your success is measured by the scalability of our corporate operating model, the market competitiveness of our compensation architecture, and the removal of operational friction across the global employee lifecycle.
\n
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Global People Operations Strategy & Scale
\n\n
\nLead the evolution of the global People Operations operating model to improve scalability, consistency, operational leverage, and employee experience.
\n\n
\nDrive simplification and standardization of global HR processes, policies, workflows, and service delivery models.
\n\n
\nReduce manual operational dependency through automation, process redesign, self-service enablement, and scalable governance models.
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\nBuild operational infrastructure capable of supporting continued company growth, global expansion, and evolving business complexity.
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\nPartner cross-functionally to improve decision velocity, operational clarity, accountability, and execution consistency across People processes.
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\nLead operational readiness and scalability planning associated with organizational transformation initiatives, global growth, and evolving workforce models.
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\nSupport the development of scalable operating practices that reduce organizational friction while increasing speed, consistency, and operational effectiveness globally.
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AI, Automation & HR Technology Leadership
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\nLead the People function’s AI enablement and automation strategy across HR operations and employee support services.
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\nIdentify, prioritize, and implement opportunities to automate, agentify, or streamline repeatable operational work across the employee lifecycle.
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\nDrive implementation of scalable manager and employee self-service capabilities.
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\nLead roadmap development for AI-enabled HR support capabilities, workflow automation, reporting automation, and operational efficiency improvements.
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\nPartner with IT, Security, Legal, and enterprise AI leaders to ensure responsible, compliant, and scalable use of AI technologies within HR operations.
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\nContinuously evaluate emerging HR technologies, AI tools, workflow platforms, and service delivery models to improve organizational scalability and operating leverage.
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\nHelp establish modern operational practices that enable HR to scale efficiently while improving responsiveness, consistency, and user experience.
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People Systems, Architecture & Analytics
\n\n
\nLead global People Systems, Analytics, and HR technology strategy, ensuring scalable architecture, strong governance, and reliable operational infrastructure.
\n\n
\nOwn HRIS strategy, systems optimization, integrations, workflow design, data governance, and reporting scalability.
\n\n
\nDrive modernization of HR operational architecture, reducing fragmented workflows, duplicate processes, manual reporting dependencies, and operational inefficiencies.
\n\n
\nEstablish scalable reporting and analytics capabilities that enable data-driven decision-making across workforce planning, compensation, engagement, organizational health, and operational performance.
\n\n
\nPartner with Finance and business leaders to improve workforce insights, operational reporting, forecasting, and organizational planning capabilities.
\n\n
\nEnsure operational data integrity, reporting accuracy, and strong governance standards globally.
\n\n
\nDevelop scalable systems and operational workflows that support organizational growth without proportional increases in manual support requirements.
\n\n\n
\n
\n
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Total Rewards Strategy, Architecture & Governance
\n\n
\nServe as the company’s primary compensation subject matter expert and strategic advisor across global compensation philosophy, architecture, governance, and operational execution.
\n\n
\nDesign and scale global compensation frameworks, including job architecture, leveling, salary structures, market benchmarking, pay governance, and compensation planning processes.
\n\n
\nLead annual compensation planning, including merit cycles, promotions, market adjustments, equity considerations, and compensation decision support.
\n\n
\nProvide analytical modeling and executive guidance related to workforce investment decisions, compensation tradeoffs, organizational scalability, and talent differentiation.
\n\n
\nPartner closely with Finance and executive leadership on compensation budgeting, workforce planning, operating leverage, and organizational design considerations.
\n\n
\nEnsure compensation programs are scalable, analytically grounded, operationally executable, and aligned with evolving business and talent strategies.
\n\n
\nOversee global benefits strategy and administration in partnership with external vendors and regional stakeholders.
\n\n\n
\n
\n
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Global People Operations Delivery
\n\n
\nOversee global payroll, benefits administration, employee lifecycle operations, and core People Operations processes across regions.
\n\n
\nEnsure operational excellence, compliance, accuracy, and scalability across all foundational HR delivery functions.
\n\n
\nLead vendor strategy and governance across payroll, benefits, HR systems, and operational service providers.
\n\n
\nContinuously improve service delivery models, operational efficiency, employee experience, and cycle time reduction.
\n\n
\nBuild operational resilience, redundancy, and scalable support models across the People Operations function.
\n\n
\nDrive operational governance, documentation, and process discipline to improve consistency, reduce rework, and strengthen execution quality globally.
\n\n\n
\n
\n
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Leadership & Cross-Functional Partnership
\n\n
\nLead, develop, and scale a high-performing global People Operations, Total Rewards, Systems, and Analytics organization.
\n\n
\nBuild strong operational discipline, accountability, prioritization, and execution consistency across the function.
\n\n
\nPartner closely with Finance, Legal, IT, Security, and executive leadership to align People infrastructure with broader business and transformation priorities.
\n\n
\nAct as a strategic advisor on organizational scalability, operational effectiveness, workforce infrastructure, and People-related transformation initiatives.
\n\n
\nSupport enterprise-wide transformation priorities through strong program management, operational governance, and execution leadership.
\n\n
\nInfluence organizational simplification efforts by helping improve operational clarity, scalable governance, decision support, and sustainable ways of working across the People function.
\n\n\n
\n\n
\nExperience leading global People Operations, Total Rewards, HR systems, and operational infrastructure in a complex, global environment.
\n\n
\nDemonstrated experience modernizing, scaling, or rebuilding HR operational architecture, systems, workflows, and service delivery models.
\n\n
\nDeep compensation expertise required, including experience leading compensation strategy, job architecture, leveling, salary structures, market benchmarking, and annual compensation planning processes.
\n\n
\nMust be capable of operating as the senior compensation subject matter expert for the organization, including providing strategic guidance, analytical modeling, governance, and operational leadership without a dedicated internal compensation team.
\n\n
\nStrong experience leading HR technology strategy, HRIS optimization, systems implementation, workflow automation, operational process redesign, and data governance initiatives.
\n\n
\nExperience driving automation, AI enablement, self-service strategies, or digital transformation initiatives within HR or enterprise operations strongly preferred.
\n\n
\nStrong operational leadership experience across payroll, benefits, compliance, employee lifecycle operations, and global service delivery.
\n\n
\nDemonstrated ability to simplify complexity, reduce operational friction, and build scalable operational models in growing organizations.
\n\n
\nStrong analytical, systems-thinking, and problem-solving capabilities.
\n\n
\nStrong cross-functional leadership and stakeholder management skills across executive, technical, and operational teams.
\n\n
\nExperience operating in high-growth, transformation-oriented, or rapidly scaling environments preferred.
\n\n
\nStrong program management, prioritization, and execution leadership skills.
\n\n
\nAbility to balance strategic transformation work with operational execution and day-to-day delivery accountability.
\n\n\n
\n
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
\n
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
\n
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
\n
The Director of Global People Operations & Total Rewards exists to design, build, and govern the modern operational backbone of Sonatype’s human capital infrastructure. This role is a strategic intersection of corporate data systems engineering, international compensation architecture, and scalable service delivery. As an leader, you are responsible for transforming the People Operations function from a transactional support mechanism into an automated, high-fidelity business utility that drives organization-wide talent density and unit efficiency.
\n
In this role, you will have absolute ownership over the global tech stack configuration, international total rewards structures, data integrity, and compliance guardrails across our distributed workforce. Operating as the organization's preeminent compensation and systems authority, you will eliminate structural process noise and equip managers with the self-service tooling required to lead high-performance teams. Your success is measured by the scalability of our corporate operating model, the market competitiveness of our compensation architecture, and the removal of operational friction across the global employee lifecycle.
\n
\n
Things that we are proud of
\n
\n- \n
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
\n \n- \n
2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology
\n \n- \n
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
\n \n- \n
2023 Fast Company Best Places for Innovators
\n \n- \n
2023 Gartner's Magic Quadrant
\n \n- \n
2023 Software Report's Top 100 Software Companies
\n \n- \n
2023 BuiltIn Best Places to Work
\n \n- \n
2022 Frost & Sullivan Technology Innovation Leader Award
\n \n- \n
2022 PeerSpot Silver Peer Award in Software Composition Analysis
\n \n- \n
2022 Tech Ascension Best DevOps Security Solution Award
\n \n- \n
2022 NVCT Cyber Company of the Year
\n \n
\n
Company Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest.
\n
Paid Volunteer Time Off (VTO)
\n
At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
\n
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
\n\n
The Federal Account Executive – Civilian Agencies exists to build, secure, and accelerate Sonatype’s revenue generation and market footprint within the United States Federal Civilian sector. This role is a strategic, high-impact individual contributor position tasked with introducing next-generation software supply chain security, AI governance, and automated Software Bill of Materials (SBOM) orchestration to mission-critical civilian infrastructures. Operating at the Senior Specialist level, you own the long-term design of your territory, turning deep public sector mission alignment into a predictable engine for net-new Annual Contract Value (ACV).
\n
In this role, you will hold absolute accountability for the end-to-end sales lifecycle, structural pipeline velocity, and complex multi-stakeholder relationship management within your assigned Civilian accounts. Navigating the unique bureaucratic and regulatory fabrics of agencies such as DHS, HHS, DOT, and Treasury, you will position Sonatype as a foundational standard for DevSecOps modernization. You will collaborate deeply across internal support layers—including Sales Engineering, Federal Channels, Legal, and Customer Success—while simultaneously orchestrating indirect co-sell paths with key Federal Systems Integrators (FSIs) and authorized contract vehicles to insulate deals from procedural gridlock.
\n
\n\n
\nTerritory Expansion & Hunting Dominance: Establish a highly predictable, linear revenue engine through the aggressive acquisition of net-new Federal Civilian accounts and targeted multi-bureau expansions within existing footprints.
\n\n
\nFederal Procurement Engineering: Complex federal transactions maneuver smoothly through agency-specific budgetary, legal, and procurement checkpoints by keeping deals mapped to preferred contract vehicles (e.g., SEWP, GSA, CHESS, SMARTBUY) and partner-held contract nodes early in the sales cycle.
\n\n
\nStrategic Value Realization: Civilian technology leaders and information security officers view Sonatype as an unassailable mission enabler rather than an isolated scanning tool, resulting in larger initial transaction values and high programmatic account stickiness.
\n\n
\nCompetitive Defense & Technical Wins: Secure definitive technical selections in complex competitive bake-offs by effectively aligning Sonatype's automated policy enforcement patterns with federal cyber mandates (e.g., Executive Orders on Cybersecurity, secure software directives).
\n\n
\nFrictionless Cross-Functional Sync: Internal validation stages run efficiently through disciplined coordination with Sales Engineering and inside teams, ensuring proof-of-concept (PoC) frameworks are cleanly scoped against defined, measurable agency parameters.
\n\n\n
\n\n
\nQuarterly and annual Net New ACV allocation quotas are met or outpaced with high landing predictability and data hygiene within Salesforce.com.
\n\n
\nDeep executive and practitioner relationships are established across civilian agency bureaus, producing a stable, qualified pipeline three times your target quota density.
\n\n
\nPartner-influenced and partner-led pipelines expand through regular account-mapping and enablement loops with key federal resellers and prime contractors.
\n\n\n
\n\n
\nTerritory Ownership & Strategy: Architect, iterate, and execute a comprehensive strategic territory plan designed to penetrate, hunt, and expand Sonatype’s presence across assigned Federal Civilian Agencies.
\n\n
\nFull-Lifecycle Enterprise Selling: Drive complex, multi-stakeholder federal software procurement cycles from initial technical discovery and mission mapping through to vehicle selection, contract award, and post-sale deployment velocity.
\n\n
\nConsultative Discovery & Position: Run deep, problem-centric discovery sessions with public sector software development, AppSec, and IT operations teams to surface hidden software supply chain vulnerabilities and policy gaps.
\n\n
\nEcosystem Alliance Mobilization: Co-sell actively through the Federal channel infrastructure, aligning field activities with Federal Systems Integrators (FSIs), specialized contractors, and distributors to maximize deal reach.
\n\n
\nOperational Forecast Rigor: Maintain impeccable CRM data quality, demonstrating command of your business through precise opportunity staging, look-ahead pipeline analysis, and objective deal risk mitigation.
\n\n
\nCross-Functional Team Collaboration: Lead the virtual internal team (Sales Engineering, inside sales, federal marketing, customer success) to optimize deal velocity and deliver flawless proof-of-concept executions.
\n\n\n
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
\n\n
The Federal Account Executive – Civilian Agencies exists to build, secure, and accelerate Sonatype’s revenue generation and market footprint within the United States Federal Civilian sector. This role is a strategic, high-impact individual contributor position tasked with introducing next-generation software supply chain security, AI governance, and automated Software Bill of Materials (SBOM) orchestration to mission-critical civilian infrastructures. Operating at the Senior Specialist level, you own the long-term design of your territory, turning deep public sector mission alignment into a predictable engine for net-new Annual Contract Value (ACV).
\n
In this role, you will hold absolute accountability for the end-to-end sales lifecycle, structural pipeline velocity, and complex multi-stakeholder relationship management within your assigned Civilian accounts. Navigating the unique bureaucratic and regulatory fabrics of agencies such as DHS, HHS, DOT, and Treasury, you will position Sonatype as a foundational standard for DevSecOps modernization. You will collaborate deeply across internal support layers—including Sales Engineering, Federal Channels, Legal, and Customer Success—while simultaneously orchestrating indirect co-sell paths with key Federal Systems Integrators (FSIs) and authorized contract vehicles to insulate deals from procedural gridlock.
\n
At Sonatype, how we work is just as important as what we build. Our values shape every decision and hire we make:
\n
\n💡 Customers at Our Core: You’ll obsess over creating customer value for our Federal partners, using data and empathy to help them achieve lasting success in their mission.
\n
🚀 Be Bold & Lead: We challenge the status quo and take smart risks. You’ll be empowered to act like an owner and lead through innovation, shaping the future of secure government software development.
\n
🤝 Inclusive Collaboration: We bring authenticity and respect to every interaction, valuing diverse perspectives to ensure every voice is heard.
\n
🧠 Relentless Innovation: We stay curious and experiment often. You’ll help our clients rethink old systems and navigate emerging technologies in the SDLC landscape.
\n
🧭 Trust & Accountability: Integrity guides how we show up for our customers and the community. We deliver on our commitments and take ownership of outcomes.
\n\n
Things that we are proud of:
\n
\n
\n
\n
\n
\n
\n- 2025 AI Compliance Solution of the Year - AI Breakthrough Awards
\n- \n
2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology
\n \n- \n
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
\n \n- \n
2023 Fast Company Best Places for Innovators
\n \n- \n
2023 Gartner's Magic Quadrant
\n \n- \n
2023 Software Report's Top 100 Software Companies
\n \n- \n
2023 BuiltIn Best Places to Work
\n \n- \n
2022 Frost & Sullivan Technology Innovation Leader Award
\n \n- \n
2022 PeerSpot Silver Peer Award in Software Composition Analysis
\n \n- \n
2022 Tech Ascension Best DevOps Security Solution Award
\n \n- \n
2022 NVCT Cyber Company of the Year
\n \n- \n
Company Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest.
\n \n- \n
Paid Volunteer Time Off (VTO)
\n \n- \n
Expansion of Sonatype’s India Innovation Hub in Hyderabad, reflecting our continued growth, commitment to innovation, and investment in talent to advance AI-driven software security globally
\n \n
\n
\n
\n
\n
\n
\n
Sonatype is the software supply chain management company. We're on a mission to change how the world innovates by making software development easier. From running the world's largest repository of Java open source components (Maven Central) to inventing componentized software development, and then software supply chain management, to creating the only solution that stops malicious open-source malware in its tracks, we're constantly leading the industry while helping thousands of customers manage open source every day.
\nAlready used by 15 million developers, we have lofty goals for our technology to be in the hands of every engineering team. And, we need you to do that. Join us!
\nLearn more at www.sonatype.com.
\nA Sales Engineer’s role involves partnering with account managers to help prospective customers discover, learn and implement a DevSecOps approach which increases the speed, security, and quality of their software.
\nBringing curiosity and commercial thinking to customer engagements, you will apply outstanding technical skills to solve customer problems with Sonatype’s complex and innovative solutions.
\nUnderstanding modern application development, and how risks surface in applications today our Senior Sales Engineers work with enterprise architects, security officers, developers, and DevOps managers, to help them do things better.
","id":"4539fcea-8866-4de7-acfc-44ca5fcade63","lists":[{"text":"Who you are and what you'll do:","content":"\n\n
\nTake a consultative approach to understand our customer’s current software development practices and identify opportunities to improve them with Sonatype’s solutions.
\n\n
\nProvide technical recommendations on how to improve their Software Supply Chain and DevSecOps practices using Sonatype solutions.
\n\n
\nDeliver compelling software demonstrations, customer proof-of-value (POV) engagements, and reference architectures showcasing Sonatype's solution value.
\n\n
\nAct as a resource to educate your sales colleagues on relevant product knowledge.
\n\n
\nAssist in completing RFP/RFIs with sales teams and other technical resources at Sonatype.
\n\n
\nWork closely with sales and technical colleagues to achieve a sales quota.
\n\n
\nCommunicate important customer product feedback to Sonatype product management.
\n\n
\nOpportunities to attend and present at meetups and trade shows to build presence and awareness and share experiences.
\n\n
\nBecome a trusted DevSecOps technical advisor to customers and the community.
\n\n
\nKeep on top of the latest trends in the SDLC tooling landscape.
\n\n\n
Familiarity with tooling used in the SDLC, including VCS/SCMs (e.g., git, svn, etc.), modern build tools (e.g., Jenkins,GitHub Actions, AzureDevOps, etc), package managers (e.g., Maven, Gradle, Nuget, NPM, etc.), artifact repositories (e.g., Nexus), continuous delivery technologies, container technologies (e.g., Docker, Kubernetes, etc.)
\n\n\nGreat Interpersonal and customer-facing skills.
\n\n\nU.S. Citizenship is required.
\n\n\nPrefer residents in the DC area.
\n\n\nExperience with Federal Government clients preferred.
\n\n\nFluency in an additional language would be beneficial.
\n\n"}],"text":"Federal Sales Engineer","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Sonatype is the software supply chain management company. We're on a mission to change how the world innovates by making software development easier. From running the world's largest repository of Java open source components (Maven Central) to inventing componentized software development, and then software supply chain management, to creating the only solution that stops malicious open-source malware in its tracks, we're constantly leading the industry while helping thousands of customers manage open source every day.
\nAlready used by 15 million developers, we have lofty goals for our technology to be in the hands of every engineering team. And, we need you to do that. Join us!
\nLearn more at www.sonatype.com.
\nA Sales Engineer’s role involves partnering with account managers to help prospective customers discover, learn and implement a DevSecOps approach which increases the speed, security, and quality of their software.
\nBringing curiosity and commercial thinking to customer engagements, you will apply outstanding technical skills to solve customer problems with Sonatype’s complex and innovative solutions.
\nUnderstanding modern application development, and how risks surface in applications today our Senior Sales Engineers work with enterprise architects, security officers, developers, and DevOps managers, to help them do things better.
","descriptionBodyPlain":"Sonatype is the software supply chain management company. We're on a mission to change how the world innovates by making software development easier. From running the world's largest repository of Java open source components (Maven Central) to inventing componentized software development, and then software supply chain management, to creating the only solution that stops malicious open-source malware in its tracks, we're constantly leading the industry while helping thousands of customers manage open source every day.\nAlready used by 15 million developers, we have lofty goals for our technology to be in the hands of every engineering team. And, we need you to do that. Join us!\nLearn more at www.sonatype.com.\nA Sales Engineer’s role involves partnering with account managers to help prospective customers discover, learn and implement a DevSecOps approach which increases the speed, security, and quality of their software.\nBringing curiosity and commercial thinking to customer engagements, you will apply outstanding technical skills to solve customer problems with Sonatype’s complex and innovative solutions. \nUnderstanding modern application development, and how risks surface in applications today our Senior Sales Engineers work with enterprise architects, security officers, developers, and DevOps managers, to help them do things better. \n","hostedUrl":"https://jobs.lever.co/sonatype/4539fcea-8866-4de7-acfc-44ca5fcade63","applyUrl":"https://jobs.lever.co/sonatype/4539fcea-8866-4de7-acfc-44ca5fcade63/apply"},{"additionalPlain":"Things that we are proud of\n2025 AI Compliance Solution of the Year - AI Breakthrough Awards\n2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology\n2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)\n2023 Fast Company Best Places for Innovators\n2023 Gartner's Magic Quadrant\n2023 Software Report's Top 100 Software Companies\n2023 BuiltIn Best Places to Work\n2022 Frost & Sullivan Technology Innovation Leader Award\n2022 PeerSpot Silver Peer Award in Software Composition Analysis\n2022 Tech Ascension Best DevOps Security Solution Award\n2022 NVCT Cyber Company of the Year\nCompany Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest.\nPaid Volunteer Time Off (VTO)\nAt Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.\n\n\n \n","additional":"Things that we are proud of
\n\n- \n
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
\n \n- \n
2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology
\n \n- \n
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
\n \n- \n
2023 Fast Company Best Places for Innovators
\n \n- \n
2023 Gartner's Magic Quadrant
\n \n- \n
2023 Software Report's Top 100 Software Companies
\n \n- \n
2023 BuiltIn Best Places to Work
\n \n- \n
2022 Frost & Sullivan Technology Innovation Leader Award
\n \n- \n
2022 PeerSpot Silver Peer Award in Software Composition Analysis
\n \n- \n
2022 Tech Ascension Best DevOps Security Solution Award
\n \n- \n
2022 NVCT Cyber Company of the Year
\n \n
\nCompany Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest.
\nPaid Volunteer Time Off (VTO)
\nAt Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
\n
\n
","categories":{"commitment":"Full-Time","department":"Marketing - Demand Generation","location":"US - Eastern - Remote","team":"Marketing - Demand Generation - Demand Gen Programs","allLocations":["US - Eastern - Remote","US - Central - Remote"]},"createdAt":1780597947275,"descriptionPlain":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.\nAs founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.\nMore than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.\nSonatype is hiring a Marketing Growth Manager to own and optimize our external pipeline generation partners. This person will be accountable for driving campaigns, qualified meetings, pipeline creation, and continuous improvement across inbound and outbound demand motions.\nThis role is ideal for someone who is revenue-oriented, analytical, and excited to explore how AI, automation, agentic workflows, and modern GTM tools can improve sales development. The right candidate will manage a strong operating cadence with our external partners while testing new ways to identify accounts, prioritize buyers, personalize outreach, accelerate follow-up, and improve conversion.\nThis role sits at the intersection of Marketing, Sales, Revenue Operations, and pipeline generation partners.\n\n\n","description":"\n
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
\n
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
\n
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
\n
Sonatype is hiring a Marketing Growth Manager to own and optimize our external pipeline generation partners. This person will be accountable for driving campaigns, qualified meetings, pipeline creation, and continuous improvement across inbound and outbound demand motions.
\n
This role is ideal for someone who is revenue-oriented, analytical, and excited to explore how AI, automation, agentic workflows, and modern GTM tools can improve sales development. The right candidate will manage a strong operating cadence with our external partners while testing new ways to identify accounts, prioritize buyers, personalize outreach, accelerate follow-up, and improve conversion.
\n
This role sits at the intersection of Marketing, Sales, Revenue Operations, and pipeline generation partners.
\n
\n
Optimize Pipeline Generation Programs
\n
Own the performance of Sonatype’s pipeline generation partners across regions, campaigns, and sales segments.
\n
Set clear weekly, monthly, and quarterly expectations for qualified meetings, opportunity creation, pipeline generation, follow-up speed, activity quality, and conversion rates.
\n
Run weekly performance reviews, campaign standups, goal setting and SLA tracking with pipeline generation partners and marketing counterparts.
\n
Hold sales and partners accountable to quotas, quality standards, messaging, follow-up expectations, and data hygiene requirements.
\n
Identify performance gaps quickly and drive corrective action through, process improvements, targeting changes, or partner escalation.
\n
Drive Inbound and Outbound Pipeline Generation
\n
Partner with Marketing and Sales to convert inbound demand into qualified pipeline through timely, personalized follow-up.
\n
Build and manage outbound programs targeting priority accounts, personas, buying groups, and use cases.
\n
Collaborate with Product Marketing, Field Marketing, Performance Marketing, Marketing Operations, and Sales to ensure pipeline generation programs are aligned to clear ICPs, relevant personas, compelling messaging, campaign priorities, and timely business triggers across inbound and outbound motions.
\n
Evaluate which accounts, personas, messages, offers, and channels generate the strongest meeting and pipeline outcomes.
\n
Modernize Execution with AI and Automation
\n
Test AI, agentic workflows, automation platforms, enrichment tools, intent data, personalization tools, and outbound sequencing technologies to improve external partner productivity and conversion.
\n
Design experiments to improve account research, buyer identification, message personalization, lead scoring, call preparation, meeting booking, nurture, and re-engagement.
\n
Develop workflows that leverage and extend Sonatype’s GTM systems, including Salesforce, HubSpot, and Gong.
\n
Improve Messaging, Targeting, and Conversion
\n
Partner with Marketing to translate Sonatype’s positioning into effective pipeline generation messaging, outreach frameworks, engagement strategies, and persona-specific campaign guidance across inbound and outbound programs.
\n
Analyze conversion by persona, account type, segment, campaign, use case, channel, and sales team to identify what is working and what needs to change.
\n
Create feedback loops between Sales, Marketing, Product Marketing, Campaigns, and external pipeline generation partners so market insights and field learnings continuously improve targeting, messaging, and engagement strategies.
\n
Manage Metrics, Reporting, and Cadence
\n
Own reporting and performance analysis across pipeline generation programs, including inbound, outbound, account-based, and partner-supported motions.
\n
Track core metrics including speed-to-lead, meetings booked, meeting acceptance, meeting show rates, opportunity conversion, pipeline created, pipeline quality, and pipeline progression.
\n
Use data to decide where to double down, where to cut effort, and where to redesign the motion.
\n
\n
Within the first 90 days, this person will have:
\n\n
\nEstablished a clear operating cadence and performance scorecard.
\n\n
\nCreated visibility into weekly and quarterly pipeline generation performance across meetings, opportunities, conversion, and pipeline outcomes.
\n\n
\nImproved alignment between Marketing, Sales, and pipeline generation partners teams on ICP, personas, messaging, and campaign priorities.
\n\n
\nLaunched initial AI-enabled experiments to improve outreach personalization, lead follow-up, account research, or nurture.
\n\n
\nAddressed major performance, process, partner, or data quality issues.
\n\n\n
Within 6–12 months, this person will have:
\n\n
\nImproved pipeline generation and conversion across inbound, outbound, and account-based programs.
\n\n
\nDeveloped scalable, data-driven pipeline generation programs leveraging AI-enabled workflows, automation, and coordinated execution across Marketing, Sales, and external partners.
\n\n
\nImproved conversion from inquiry to meeting, meeting to opportunity, and opportunity to qualified pipeline.
\n\n
\nDeveloped AI-assisted workflows that improve speed, personalization, operational efficiency, and buyer engagement across pipeline generation programs.
\n\n
\nBuilt a consistent feedback loop between Sales, Marketing, Product Marketing, and external partner execution.
\n\n\n
\n\n
\n5+ years of experience in B2B SaaS growth marketing, demand generation, revenue marketing, GTM operations, pipeline generation, sales development operations, or related revenue growth functions.
\n\n
\nExperience supporting pipeline generation, revenue programs, demand generation, sales development operations, GTM program management, and/or external pipeline generation partnerships.
\n\n
\nStrong understanding of pipeline generation across inbound follow-up, outbound prospecting, ABM, campaign follow-up, nurture, and sales handoff.
\n\n
\nDemonstrated ability to manage toward revenue outcomes, not just activity metrics.
\n\n
\nExperience partnering with Sales on account priorities, personas, outreach strategy, meeting qualification, and pipeline expectations.
\n\n
\nStrong analytical skills and comfort working with funnel metrics, conversion data, Salesforce reports, campaign performance, and pipeline attribution.
\n\n
\nHands-on experience with GTM systems such as Salesforce, HubSpot, Gong, sales engagement platforms, enrichment tools, intent data, AI research tools, or outbound automation platforms.
\n\n
\nTrack record of experimentation, iteration, and using data to improve conversion.
\n\n
\nStrong communication skills, including writing clear briefs, performance summaries, campaign instructions, and executive updates.
\n\n
\nHigh ownership mentality, strong operational discipline, and comfort holding internal and external teams accountable.
\n\n\n
\n\n
\nExperience in cybersecurity, developer tools, DevOps, infrastructure software, open source, software supply chain, or enterprise SaaS.
\n\n
\nExperience marketing or selling to security, application development, DevOps, platform engineering, or IT leadership personas.
\n\n
\nExperience managing global pipeline generation programs across North America, EMEA, and/or APAC.
\n\n
\nExperience building AI-assisted workflows for sales development, account research, lead scoring, outreach personalization, follow-up, or nurture.
\n\n
\nFamiliarity with tools such as Outreach, Salesloft, Apollo, Clay, ZoomInfo, 6sense, Demandbase, Qualified, Chili Piper, Mutiny, Lavender, Regie.ai, ChatGPT, Perplexity, or similar GTM AI tools.
\n\n
\nExperience in high-growth or private equity-backed environments.
\n\n\n
\n
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
\n
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
\n
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
\n
Sonatype is hiring a Marketing Growth Manager to own and optimize our external pipeline generation partners. This person will be accountable for driving campaigns, qualified meetings, pipeline creation, and continuous improvement across inbound and outbound demand motions.
\n
This role is ideal for someone who is revenue-oriented, analytical, and excited to explore how AI, automation, agentic workflows, and modern GTM tools can improve sales development. The right candidate will manage a strong operating cadence with our external partners while testing new ways to identify accounts, prioritize buyers, personalize outreach, accelerate follow-up, and improve conversion.
\n
This role sits at the intersection of Marketing, Sales, Revenue Operations, and pipeline generation partners.
\n
At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
","categories":{"commitment":"Full-Time","department":"G&A","location":"Colombia - Remote","team":"G&A - Human Resources","allLocations":["Colombia - Remote"]},"createdAt":1778704649811,"descriptionPlain":"Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central.\n \nOur groundbreaking, full-spectrum platform empowers customers to rapidly create, deploy, and maintain innovative software at scale, all while aligning directly to their business needs. Trusted by more than 2,000 organizations—including 70% of the Fortune 100—and over 15 million software developers, Sonatype’s tools and guidance help deliver exceptional, secure software.\n \nFrom inventing modern artifact management with Nexus Repository to introducing the world’s only solution that halts malicious open-source malware in its tracks, we’re committed to constant innovation. We leverage AI/ML to give our clients, developers, and the industry complete confidence in the quality, automation, and security of their software. Learn more at www.sonatype.com\n","description":"\n
Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central.
\n
\n
Our groundbreaking, full-spectrum platform empowers customers to rapidly create, deploy, and maintain innovative software at scale, all while aligning directly to their business needs. Trusted by more than 2,000 organizations—including 70% of the Fortune 100—and over 15 million software developers, Sonatype’s tools and guidance help deliver exceptional, secure software.
\n
\n
From inventing modern artifact management with Nexus Repository to introducing the world’s only solution that halts malicious open-source malware in its tracks, we’re committed to constant innovation. We leverage AI/ML to give our clients, developers, and the industry complete confidence in the quality, automation, and security of their software. Learn more at
www.sonatype.com\n
\n
The People Partner supports business-specific execution of culture, engagement, and people practices. It coordinates with regional HR roles in support of the business unit/functions it supports. Within the US, this role is responsible for end-to-end management of employee relations, risk, and workplace issues (within the US), while also bridging: Upstream (strategy, risk identification, pattern recognition) and Downstream (case execution, manager support, local implementation).
\n
The People Partner operates as: a trusted advisor to managers, a hands-on executor of employee relations (ER) processes, and a translator of company-wide programs into local business reality.
\n
\n
1. Employee Relations Case Management & Risk Mitigation (U.S.)
\n\n
\nOwn and manage end-to-end ER cases, (US) including:
\n\n\nperformance issues
\n\n
\nworkplace conflicts
\n\n
\ninvestigations
\n\n
\nterminations
\n\n\n\n
\nPartner with Legal and HR leadership on complex or high-risk cases
\n\n
\nEnsure consistent, compliant, and timely resolution
\n\n\n\n
\nIdentify patterns and emerging risks
\n\n\n
2. Manager Advisory & Decision Support
\n\n
\nProvide real-time guidance to managers on: performance management and employee issues
\n\n
\nCoach managers: handle situations consistently and build confidence in people management. Increase manager capabilities over time.
\n\n\n
3. Business-Aligned Culture & Engagement Execution
\n\n
\nTranslate company-wide engagement and culture initiatives into business-level execution
\n\n
\nPartner with business leaders to:identify engagement gaps and implement targeted actions
\n\n
\nSupport:team-level engagement efforts; local culture initiatives; follow-up on survey insights (eNPS, etc.)
\n\n\n
4. Program Execution & Local Implementation
\n\n
\nSupport execution of core HR programs, including: performance management cycles; compensation processes; and engagement initiatives
\n\n
\nEnsure programs are: implemented consistently and adapted appropriately for business needs
\n\n\n
5. Workforce Insights & Organizational Awareness
\n\n
\nMaintain awareness of: attrition trends; team structure and dynamics; capacity and workload signals
\n\n
\nProvide input to: Site Leads; HR leadership; & Transformation teams
\n\n\n
\n\n
\n5+ years of progressive HR, People Partner, HR Business Partner, or Employee Relations experience, with demonstrated ownership of complex employee relations matters.
\n\n
\nStrong experience managing U.S.-based ER cases, including performance concerns, workplace conflicts, investigations, accommodations, and terminations.
\n\n
\nWorking knowledge of U.S. employment laws, compliance practices, risk mitigation, and employee relations best practices.
\n\n
\nProven ability to coach and advise managers through sensitive employee situations with sound judgment, consistency, and discretion.
\n\n
\nExperience partnering with Legal, HR leadership, business leaders, and regional HR teams on complex or high-risk people matters.
\n\n
\nDemonstrated ability to identify trends, surface organizational risks, and translate insights into practical manager guidance or business action.
\n\n
\nExperience supporting execution of core people programs such as performance management, compensation cycles, engagement initiatives, and culture-building efforts.
\n\n
\nAbility to balance strategic awareness with hands-on execution in a fast-paced, evolving business environment.
\n\n
\nStrong communication, documentation, problem-solving, and stakeholder management skills.
\n\n
\nExperience working in a distributed, multi-site, or global organization preferred.
\n\n
\nExperience working in a technology company or supporting technology client groups strongly preferred.
\n\n\n
\n\n
2025 Best DevSecOps Solution by DevOps Dozen\nVisionary in the 2025 Gartner® Magic Quadrant™ for Application Security Testing\n2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology\n2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)\n2023 Fast Company Best Places for Innovators\n2023 Gartner's Magic Quadrant\n2023 Software Report's Top 100 Software Companies\n2023 BuiltIn Best Places to Work\n2022 Frost & Sullivan Technology Innovation Leader Award\n2022 PeerSpot Silver Peer Award in Software Composition Analysis\n2022 Tech Ascension Best DevOps Security Solution Award\n2022 NVCT Cyber Company of the Year\nCompany Wellness days - We shut down company operations during some days of the year (5 in total) to enable all employees to pursue personal growth and enjoy much-needed and deserved additional rest.\nPaid Volunteer Time Off (VTO)\n\n"}],"text":"People Partner","country":"CO","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"\n
Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central.
\n
\n
Our groundbreaking, full-spectrum platform empowers customers to rapidly create, deploy, and maintain innovative software at scale, all while aligning directly to their business needs. Trusted by more than 2,000 organizations—including 70% of the Fortune 100—and over 15 million software developers, Sonatype’s tools and guidance help deliver exceptional, secure software.
\n
\n
From inventing modern artifact management with Nexus Repository to introducing the world’s only solution that halts malicious open-source malware in its tracks, we’re committed to constant innovation. We leverage AI/ML to give our clients, developers, and the industry complete confidence in the quality, automation, and security of their software. Learn more at
www.sonatype.com\n
At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
","categories":{"commitment":"Full-Time","department":"G&A","location":"Canada - Remote","team":"G&A - Human Resources","allLocations":["Canada - Remote"]},"createdAt":1779991833291,"descriptionPlain":"Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central.\n \nOur groundbreaking, full-spectrum platform empowers customers to rapidly create, deploy, and maintain innovative software at scale, all while aligning directly to their business needs. Trusted by more than 2,000 organizations—including 70% of the Fortune 100—and over 15 million software developers, Sonatype’s tools and guidance help deliver exceptional, secure software.\n \nFrom inventing modern artifact management with Nexus Repository to introducing the world’s only solution that halts malicious open-source malware in its tracks, we’re committed to constant innovation. We leverage AI/ML to give our clients, developers, and the industry complete confidence in the quality, automation, and security of their software. Learn more at www.sonatype.com\n","description":"\n
Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central.
\n
\n
Our groundbreaking, full-spectrum platform empowers customers to rapidly create, deploy, and maintain innovative software at scale, all while aligning directly to their business needs. Trusted by more than 2,000 organizations—including 70% of the Fortune 100—and over 15 million software developers, Sonatype’s tools and guidance help deliver exceptional, secure software.
\n
\n
From inventing modern artifact management with Nexus Repository to introducing the world’s only solution that halts malicious open-source malware in its tracks, we’re committed to constant innovation. We leverage AI/ML to give our clients, developers, and the industry complete confidence in the quality, automation, and security of their software. Learn more at
www.sonatype.com\n
\n
The People Partner supports business-specific execution of culture, engagement, and people practices. It coordinates with regional HR roles in support of the business unit/functions it supports. Within the US, this role is responsible for end-to-end management of employee relations, risk, and workplace issues (within the US), while also bridging: Upstream (strategy, risk identification, pattern recognition) and Downstream (case execution, manager support, local implementation).
\n
The People Partner operates as: a trusted advisor to managers, a hands-on executor of employee relations (ER) processes, and a translator of company-wide programs into local business reality.
\n
\n
1. Employee Relations Case Management & Risk Mitigation (U.S.)
\n\n
\nOwn and manage end-to-end ER cases, (US) including:
\n\n\nperformance issues
\n\n
\nworkplace conflicts
\n\n
\ninvestigations
\n\n
\nterminations
\n\n\n\n
\nPartner with Legal and HR leadership on complex or high-risk cases
\n\n
\nEnsure consistent, compliant, and timely resolution
\n\n\n\n
\nIdentify patterns and emerging risks
\n\n\n
2. Manager Advisory & Decision Support
\n\n
\nProvide real-time guidance to managers on: performance management and employee issues
\n\n
\nCoach managers: handle situations consistently and build confidence in people management. Increase manager capabilities over time.
\n\n\n
3. Business-Aligned Culture & Engagement Execution
\n\n
\nTranslate company-wide engagement and culture initiatives into business-level execution
\n\n
\nPartner with business leaders to:identify engagement gaps and implement targeted actions
\n\n
\nSupport:team-level engagement efforts; local culture initiatives; follow-up on survey insights (eNPS, etc.)
\n\n\n
4. Program Execution & Local Implementation
\n\n
\nSupport execution of core HR programs, including: performance management cycles; compensation processes; and engagement initiatives
\n\n
\nEnsure programs are: implemented consistently and adapted appropriately for business needs
\n\n\n
5. Workforce Insights & Organizational Awareness
\n\n
\nMaintain awareness of: attrition trends; team structure and dynamics; capacity and workload signals
\n\n
\nProvide input to: Site Leads; HR leadership; & Transformation teams
\n\n\n
\n\n
\n5+ years of progressive HR, People Partner, HR Business Partner, or Employee Relations (ER) experience, with demonstrated ownership of complex employee relations matters.
\n\n
\nStrong experience managing US-based ER cases, including performance concerns, workplace conflicts, investigations, accommodations, and terminations.
\n\n
\nWorking knowledge of US employment laws, compliance practices, risk mitigation, and employee relations best practices.
\n\n
\nProven ability to coach and advise managers through sensitive employee situations with sound judgment, consistency, and discretion.
\n\n
\nExperience partnering with Legal, HR leadership, business leaders, and regional HR teams on complex or high-risk people matters.
\n\n
\nDemonstrated ability to identify trends, surface organizational risks, and translate insights into practical manager guidance or business action.
\n\n
\nExperience supporting execution of core people programs such as performance management, compensation cycles, engagement initiatives, and culture-building efforts.
\n\n
\nAbility to balance strategic awareness with hands-on execution in a fast-paced, evolving business environment.
\n\n
\nStrong communication, documentation, problem-solving, and stakeholder management skills.
\n\n
\nExperience working in a distributed, multi-site, or global organization preferred.
\n\n
\nExperience working in a technology company or supporting technology client groups strongly preferred.
\n\n\n
\n\n
2025 Best DevSecOps Solution by DevOps Dozen\nVisionary in the 2025 Gartner® Magic Quadrant™ for Application Security Testing\n2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology\n2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)\n2023 Fast Company Best Places for Innovators\n2023 Gartner's Magic Quadrant\n2023 Software Report's Top 100 Software Companies\n2023 BuiltIn Best Places to Work\n2022 Frost & Sullivan Technology Innovation Leader Award\n2022 PeerSpot Silver Peer Award in Software Composition Analysis\n2022 Tech Ascension Best DevOps Security Solution Award\n2022 NVCT Cyber Company of the Year\nCompany Wellness days - We shut down company operations during some days of the year (5 in total) to enable all employees to pursue personal growth and enjoy much-needed and deserved additional rest.\nPaid Volunteer Time Off (VTO)\n\n"}],"text":"People Partner","country":"CA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"\n
Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central.
\n
\n
Our groundbreaking, full-spectrum platform empowers customers to rapidly create, deploy, and maintain innovative software at scale, all while aligning directly to their business needs. Trusted by more than 2,000 organizations—including 70% of the Fortune 100—and over 15 million software developers, Sonatype’s tools and guidance help deliver exceptional, secure software.
\n
\n
From inventing modern artifact management with Nexus Repository to introducing the world’s only solution that halts malicious open-source malware in its tracks, we’re committed to constant innovation. We leverage AI/ML to give our clients, developers, and the industry complete confidence in the quality, automation, and security of their software. Learn more at
www.sonatype.com\n
At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
","categories":{"commitment":"Full-Time","department":"Engineering R&D","location":"Hyderabad","team":"Engineering - Application Platform","allLocations":["Hyderabad"]},"createdAt":1777299539894,"descriptionPlain":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. \n\nAs founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. \n\nMore than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.\n\n\n\nAt Sonatype, we empower developers with best-in-class tools to build secure, high-quality software at scale. Our mission is to create a world where software is always secure and developers can innovate without fear. Trusted by thousands of organizations, including Fortune 500 companies, we are pioneers in software supply chain management, open-source security, and DevSecOps.\n \nWe are looking for a Azure DevOps Engineer to help us shape the future of secure software development. If you love solving complex problems, working with cloud-native platforms, and mentoring engineering teams, we would love to hear from you.\n \nAs a Azure DevOps Engineer, you will play a critical role in designing, automating, and scaling Sonatype's engineering platform and delivery systems on Azure. You will lead infrastructure and CI/CD modernization, improve reliability and security, and guide teams on platform engineering and DevOps best practices.\n","description":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
\n
At Sonatype, we empower developers with best-in-class tools to build secure, high-quality software at scale. Our mission is to create a world where software is always secure and developers can innovate without fear. Trusted by thousands of organizations, including Fortune 500 companies, we are pioneers in software supply chain management, open-source security, and DevSecOps.
\n
\n
We are looking for a Azure DevOps Engineer to help us shape the future of secure software development. If you love solving complex problems, working with cloud-native platforms, and mentoring engineering teams, we would love to hear from you.
\n
\n
As a Azure DevOps Engineer, you will play a critical role in designing, automating, and scaling Sonatype's engineering platform and delivery systems on Azure. You will lead infrastructure and CI/CD modernization, improve reliability and security, and guide teams on platform engineering and DevOps best practices.
\n
\n\n
6+ years design, implement, and evolve Azure-based infrastructure using Infrastructure as Code with Terraform, Bicep, or ARM templates.\nBuild and maintain scalable CI/CD pipelines using Azure DevOps Pipelines for application, infrastructure, and platform workloads.\nAdminister and optimize Azure DevOps services including Azure Repos, Pipelines, Artifacts, Boards, and service connections.\nPartner with engineering teams to improve build, release, and deployment workflows across microservices and cloud-native applications.\nImplement robust observability across systems using Azure Monitor, Log Analytics, Application Insights, and related monitoring tooling.\nStrengthen platform security by integrating secrets management, policy enforcement, vulnerability scanning, and least-privilege access controls.\nManage and optimize containerized environments using Kubernetes, Helm, and Azure Kubernetes Service (AKS).\nDrive reliability engineering practices including incident response, root cause analysis, SLO thinking, and automated remediation where appropriate.\nStandardize reusable templates, modules, and platform patterns that improve developer productivity and consistency.\nMentor engineers and provide technical leadership on Azure architecture, deployment automation, release governance, and DevSecOps practices.\n\n"},{"text":"What We Are Looking For","content":"\n\n
6+ years strong experience in DevOps, platform engineering, or site reliability engineering roles supporting modern software delivery.\nDeep hands-on expertise with Microsoft Azure, including compute, networking, identity, storage, monitoring, and security services.\nStrong experience with Azure DevOps and CI/CD pipeline design for multiple application stacks and deployment patterns.\nExperience with Infrastructure as Code using Terraform, Bicep, ARM, or equivalent automation frameworks.\nProficiency with containers and orchestration platforms such as Docker and Kubernetes, preferably with AKS experience.\nExperience with scripting and automation using Python, Bash, PowerShell, or similar languages.\nSolid understanding of source control workflows, package management, artifact promotion, and release strategies.\nExperience implementing observability, logging, alerting, and operational dashboards for production systems.\nStrong understanding of cloud security, IAM, secrets management, compliance controls, and secure software delivery practices.\nExcellent collaboration and communication skills, with the ability to influence technical direction across teams.\n\n"},{"text":"Nice to Have","content":"\n\n
Experience with GitHub, SonarQube, Nexus Repository, or software supply chain security tooling.\nFamiliarity with multi-cloud environments and migration patterns from AWS or on-premises platforms to Azure.\nExposure to policy-as-code, platform engineering, developer portals, or internal developer platform concepts.\nExperience supporting regulated or enterprise-scale environments with strong governance requirements.\n\n"},{"text":"Why This Role Matters","content":"\n
This role helps create the engineering foundation that enables teams to ship securely, reliably, and quickly. You will influence how Sonatype scales its platform capabilities, improves developer experience, and advances its DevSecOps maturity on Azure.
\n
You will work at the intersection of infrastructure, automation, security, and developer enablement, making a direct impact on product velocity and operational excellence.
\n
\n\n
2025 AI Compliance Solution of the Year - AI Breakthrough Awards\n
\n2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology
\n\n
\n2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
\n\n
\n2023 Fast Company Best Places for Innovators
\n\n
\n2023 Gartner's Magic Quadrant
\n\n
\n2023 Software Report's Top 100 Software Companies
\n\n
\n2023 BuiltIn Best Places to Work
\n\n
\n2022 Frost & Sullivan Technology Innovation Leader Award
\n\n
\n2022 PeerSpot Silver Peer Award in Software Composition Analysis
\n\n
\n2022 Tech Ascension Best DevOps Security Solution Award
\n\n
\n2022 NVCT Cyber Company of the Year
\n\n
\nCompany Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest.
\n\n
\nPaid Volunteer Time Off (VTO)
\n\n
\nExpansion of Sonatype’s India Innovation Hub in Hyderabad, reflecting our continued growth, commitment to innovation, and investment in talent to advance AI-driven software security globally
\n\n\n
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
","openingPlain":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. \n\nAs founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. \n\nMore than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.\n\n","descriptionBody":"\n
At Sonatype, we empower developers with best-in-class tools to build secure, high-quality software at scale. Our mission is to create a world where software is always secure and developers can innovate without fear. Trusted by thousands of organizations, including Fortune 500 companies, we are pioneers in software supply chain management, open-source security, and DevSecOps.
\n
\n
We are looking for a Azure DevOps Engineer to help us shape the future of secure software development. If you love solving complex problems, working with cloud-native platforms, and mentoring engineering teams, we would love to hear from you.
\n
\n
As a Azure DevOps Engineer, you will play a critical role in designing, automating, and scaling Sonatype's engineering platform and delivery systems on Azure. You will lead infrastructure and CI/CD modernization, improve reliability and security, and guide teams on platform engineering and DevOps best practices.
\n
#LI-AL1
At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
","categories":{"commitment":"Full-Time","department":"Customer Success - Direct","location":"Colombia - Remote","team":"Customer Success - Direct - CSE","allLocations":["Colombia - Remote"]},"createdAt":1780520507043,"descriptionPlain":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. \n\nAs founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. \n\nMore than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.\n\n\n\nIf you want to have a greater impact in the open-source ecosystem by enabling our customers to build better software faster - then you should keep reading. We are bringing a SeniorCustomer Success Manager (CSM) to ensure our customers continuously see value across Sonatype products. \n \nThis role matters because our users are software developers, security officers, and DevOps managers. We offer them subscriptions to valuable software that works. As long as our customers value their investment, they will continue to renew and expand their deployments.\n \nFortunately, our customers trust Sonatype and value their investments. This is validated by our 85%+ renewal rate—one of the highest renewal rates in the software subscription business. But we choose not to rest on our laurels. If our customers are not optimized, adequately deployed, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices, it will inhibit our mutual ability to achieve success. That is why the Sr CSM role is so meaningful.\n \nIn summary, we are looking for a technically strong, customer-focused Customer Success Manager to serve as a trusted advisor to our customers. This role is ideal for someone with a background in software development, DevSecOps, security, QA, cloud, or engineering, who enjoys helping customers solve real problems, adopt best practices, and achieve measurable business outcomes.\n","description":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
If you want to have a greater impact in the open-source ecosystem by enabling our customers to build better software faster - then you should keep reading. We are bringing a Senior Customer Success Manager (CSM) to ensure our customers continuously see value across Sonatype products.
\n
\nThis role matters because our users are software developers, security officers, and DevOps managers. We offer them subscriptions to valuable software that works. As long as our customers value their investment, they will continue to renew and expand their deployments.
\n
\nFortunately, our customers trust Sonatype and value their investments. This is validated by our 85%+ renewal rate—one of the highest renewal rates in the software subscription business. But we choose not to rest on our laurels. If our customers are not optimized, adequately deployed, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices, it will inhibit our mutual ability to achieve success. That is why the Sr CSM role is so meaningful.
\n
\nIn summary, we are looking for a technically strong, customer-focused Customer Success Manager to serve as a trusted advisor to our customers. This role is ideal for someone with a background in software development, DevSecOps, security, QA, cloud, or engineering, who enjoys helping customers solve real problems, adopt best practices, and achieve measurable business outcomes.
","id":"28a27deb-35ab-459d-b8d6-773de1f36753","lists":[{"text":"What you'll do:","content":"\nMentor and guide customers on implementation strategies and usage best practices for Sonatype products.\nSupport smooth onboarding, faster adoption, and expanded platform utilization across customer environments.\nBuild trusted relationships with technical and business stakeholders, from practitioners to executive leaders.\nHelp customers connect technical implementation with business value, including ROI, risk reduction, and improved software delivery outcomes.\nProactively identify gaps in the customer experience, early warning signals, adoption risks, and opportunities for improvement.\nWork cross-functionally with Sales, Product, Support, Engineering, and other teams to address customer needs and improve outcomes.\nServe as the voice of the customer by sharing insights that influence product improvements, roadmap priorities, and advocacy programs.\nUse tools such as Salesforce, Gainsight, customer usage data, and AI-enabled insights to understand customer health, engagement, and opportunities.\nHelp customers not only renew, but expand their success with Sonatype through consultative guidance and proactive problem-solving.\nCoach and support less experienced team members by sharing technical knowledge, customer engagement practices, and best practices.\n\nThis is a senior, relationship-driven role with a strong technical foundation. You will have dedicated onboarding and ramp-up time to learn the Sonatype Nexus Platform, our customer success approach, internal tools, product workflows, APIs, and implementation best practices before taking on full account responsibility.
"},{"text":"What you'll bring:","content":"\n\n
Strong communication skills, with the ability to engage both technical users and business stakeholders.\nExperience building, delivering, securing, or supporting software in modern development environments.\nOur CSMs come from backgrounds like software engineering, DevOps, DevSecOps, cloud, QA, security operations, application security, solutions architect, or technical consulting.\nBroad knowledge of current SDLC and the tooling that development organizations use to build applications\nWell-honed project management and interpresonal skills.\nAbility to understand how technical solutions translate into customer value, business impact, and measurable outcomes.\nA consultative mindset with the ability to influence, advise, and guide customers toward better long-term results.\nProactive ownership, transparency, curiosity, and a strong customer-first approach.\nExperience working with enterprise customers, internal stakeholders, or end users in a client-facing or advisory capacity.\nComfort learning new platforms, APIs, integrations, customer workflows, and technical implementation patterns.\nAbility to identify risks, uncover expansion opportunities, and help customers achieve deeper adoption.\nIdeally 7–10 years of related experience, with flexibility for candidates who bring strong, relevant technical and customer-facing experience.\nMust currently reside in the United States and be authorized to work without sponsorship. \n\n"},{"text":"It'd be great if you had:","content":"\nExperience with Sonatype products or competing platforms such as JFrog, Snyk, or other software supply chain, DevSecOps, or application security tools.\nPrevious experience as a Customer Success Manager, Customer Success Engineer, Technical Account Manager, Sales Engineer, Solutions Consultant, DevOps Engineer, Security Engineer, SecOps Analyst, or similar role.\n\nFamiliarity with Salesforce, Gainsight, customer health scoring, usage analytics, or customer success playbooks.
\n\n\nExperience supporting SaaS, enterprise software, developer tools, security platforms, or open-source ecosystem solutions.
\n\n\nAbility to coach peers or mentor more junior team members.
\n\n\nExperience speaking with C-level stakeholders while also being credible with hands-on technical teams.
\n\n\nAvailability to support customers across Central and Eastern time zones.
\n\n"},{"text":"Things we are proud of:","content":"\n\n
2025 Best DevSecOps Solution by DevOps Dozen\nVisionary in the 2025 Gartner® Magic Quadrant™ for Application Security Testing\n2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology\n2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)\n2023 Fast Company Best Places for Innovators\n2023 Gartner's Magic Quadrant\n2023 Software Report's Top 100 Software Companies\n2023 BuiltIn Best Places to Work\n2022 Frost & Sullivan Technology Innovation Leader Award\n2022 PeerSpot Silver Peer Award in Software Composition Analysis\n2022 Tech Ascension Best DevOps Security Solution Award\n2022 NVCT Cyber Company of the Year\nCompany Wellness days - We shut down company operations during some days of the year (5 in total) to enable all employees to pursue personal growth and enjoy much-needed and deserved additional rest.\nPaid Volunteer Time Off (VTO)\n\n"}],"text":"Senior Customer Success Manager","country":"CO","workplaceType":"remote","opening":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
","openingPlain":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. \n\nAs founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. \n\nMore than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.\n\n","descriptionBody":"If you want to have a greater impact in the open-source ecosystem by enabling our customers to build better software faster - then you should keep reading. We are bringing a Senior Customer Success Manager (CSM) to ensure our customers continuously see value across Sonatype products.
\n
\nThis role matters because our users are software developers, security officers, and DevOps managers. We offer them subscriptions to valuable software that works. As long as our customers value their investment, they will continue to renew and expand their deployments.
\n
\nFortunately, our customers trust Sonatype and value their investments. This is validated by our 85%+ renewal rate—one of the highest renewal rates in the software subscription business. But we choose not to rest on our laurels. If our customers are not optimized, adequately deployed, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices, it will inhibit our mutual ability to achieve success. That is why the Sr CSM role is so meaningful.
\n
\nIn summary, we are looking for a technically strong, customer-focused Customer Success Manager to serve as a trusted advisor to our customers. This role is ideal for someone with a background in software development, DevSecOps, security, QA, cloud, or engineering, who enjoys helping customers solve real problems, adopt best practices, and achieve measurable business outcomes.
","descriptionBodyPlain":"If you want to have a greater impact in the open-source ecosystem by enabling our customers to build better software faster - then you should keep reading. We are bringing a SeniorCustomer Success Manager (CSM) to ensure our customers continuously see value across Sonatype products. \n \nThis role matters because our users are software developers, security officers, and DevOps managers. We offer them subscriptions to valuable software that works. As long as our customers value their investment, they will continue to renew and expand their deployments.\n \nFortunately, our customers trust Sonatype and value their investments. This is validated by our 85%+ renewal rate—one of the highest renewal rates in the software subscription business. But we choose not to rest on our laurels. If our customers are not optimized, adequately deployed, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices, it will inhibit our mutual ability to achieve success. That is why the Sr CSM role is so meaningful.\n \nIn summary, we are looking for a technically strong, customer-focused Customer Success Manager to serve as a trusted advisor to our customers. This role is ideal for someone with a background in software development, DevSecOps, security, QA, cloud, or engineering, who enjoys helping customers solve real problems, adopt best practices, and achieve measurable business outcomes.\n","hostedUrl":"https://jobs.lever.co/sonatype/28a27deb-35ab-459d-b8d6-773de1f36753","applyUrl":"https://jobs.lever.co/sonatype/28a27deb-35ab-459d-b8d6-773de1f36753/apply"},{"additionalPlain":"#LI-AL1\n\n\nAt Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.\n\n\n\n","additional":"#LI-AL1
At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
","categories":{"commitment":"Full-Time","department":"Customer Success - Direct","location":"United States - Remote","team":"Customer Success - Direct - CSE","allLocations":["United States - Remote"]},"createdAt":1779988868907,"descriptionPlain":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. \n\nAs founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. \n\nMore than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.\n\n\n\nIf you want to have a greater impact in the open-source ecosystem by enabling our customers to build better software faster - then you should keep reading. We are adding more Customer Success Engineers (CSE) to ensure our customers continuously see value across the Sonatype Nexus Platform. \n \nWhy this role matters\nOur users are software developers, security officers, and DevOps managers. We offer them subscriptions to valuable software that works. As long as our customers value their investment, they will continue to renew and expand their deployments.\n \nFortunately, our customers trust Sonatype and value their investments. This is validated by our 85%+ renewal rate—one of the highest renewal rates in the software subscription business. But we choose not to rest on our laurels. If our customers are not optimized, adequately deployed, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices, it will inhibit our mutual ability to achieve success. That is why the CSA role is so meaningful.\n","description":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
If you want to have a greater impact in the open-source ecosystem by enabling our customers to build better software faster - then you should keep reading. We are bringing a Senior Customer Success Manager (CSM) to ensure our customers continuously see value across Sonatype products.
\n
\nThis role matters because our users are software developers, security officers, and DevOps managers. We offer them subscriptions to valuable software that works. As long as our customers value their investment, they will continue to renew and expand their deployments.
\n
\nFortunately, our customers trust Sonatype and value their investments. This is validated by our 85%+ renewal rate—one of the highest renewal rates in the software subscription business. But we choose not to rest on our laurels. If our customers are not optimized, adequately deployed, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices, it will inhibit our mutual ability to achieve success. That is why the Sr CSA role is so meaningful.
\n
\nIn summary, we are looking for a technically strong, customer-focused Customer Success Manager to serve as a trusted advisor to our customers. This role is ideal for someone with a background in software development, DevSecOps, security, QA, cloud, or engineering, who enjoys helping customers solve real problems, adopt best practices, and achieve measurable business outcomes.
","id":"77a91f3b-431d-4032-b36c-f83d1f7d93ba","lists":[{"text":"What you'll do:","content":"\nMentor and guide customers on implementation strategies and usage best practices for Sonatype products.\nSupport smooth onboarding, faster adoption, and expanded platform utilization across customer environments.\nBuild trusted relationships with technical and business stakeholders, from practitioners to executive leaders.\nHelp customers connect technical implementation with business value, including ROI, risk reduction, and improved software delivery outcomes.\nProactively identify gaps in the customer experience, early warning signals, adoption risks, and opportunities for improvement.\nWork cross-functionally with Sales, Product, Support, Engineering, and other teams to address customer needs and improve outcomes.\nServe as the voice of the customer by sharing insights that influence product improvements, roadmap priorities, and advocacy programs.\nUse tools such as Salesforce, Gainsight, customer usage data, and AI-enabled insights to understand customer health, engagement, and opportunities.\nHelp customers not only renew, but expand their success with Sonatype through consultative guidance and proactive problem-solving.\nCoach and support less experienced team members by sharing technical knowledge, customer engagement practices, and best practices.\n\nThis is a senior, relationship-driven role with a strong technical foundation. You will have dedicated onboarding and ramp-up time to learn the Sonatype Nexus Platform, our customer success approach, internal tools, product workflows, APIs, and implementation best practices before taking on full account responsibility.
"},{"text":"What you'll bring:","content":"\n\n
Strong communication skills, with the ability to engage both technical users and business stakeholders.\nExperience building, delivering, securing, or supporting software in modern development environments.\nOur CSMs come from backgrounds like software engineering, DevOps, DevSecOps, cloud, QA, security operations, application security, solutions architect, or technical consulting.\nBroad knowledge of current SDLC and the tooling that development organizations use to build applications\nWell-honed project management and interpresonal skills.\nAbility to understand how technical solutions translate into customer value, business impact, and measurable outcomes.\nA consultative mindset with the ability to influence, advise, and guide customers toward better long-term results.\nProactive ownership, transparency, curiosity, and a strong customer-first approach.\nExperience working with enterprise customers, internal stakeholders, or end users in a client-facing or advisory capacity.\nComfort learning new platforms, APIs, integrations, customer workflows, and technical implementation patterns.\nAbility to identify risks, uncover expansion opportunities, and help customers achieve deeper adoption.\nIdeally 7–10 years of related experience, with flexibility for candidates who bring strong, relevant technical and customer-facing experience.\nMust currently reside in the United States and be authorized to work without sponsorship. \n\n"},{"text":"It'd be great if you had:","content":"\nExperience with Sonatype products or competing platforms such as JFrog, Snyk, or other software supply chain, DevSecOps, or application security tools.\nPrevious experience as a Customer Success Manager, Customer Success Engineer, Technical Account Manager, Sales Engineer, Solutions Consultant, DevOps Engineer, Security Engineer, SecOps Analyst, or similar role.\n\nFamiliarity with Salesforce, Gainsight, customer health scoring, usage analytics, or customer success playbooks.
\n\n\nExperience supporting SaaS, enterprise software, developer tools, security platforms, or open-source ecosystem solutions.
\n\n\nAbility to coach peers or mentor more junior team members.
\n\n\nExperience speaking with C-level stakeholders while also being credible with hands-on technical teams.
\n\n\nAvailability to support customers across Central and Eastern time zones.
\n\n"},{"text":"Things we are proud of:","content":"\n\n
2025 Best DevSecOps Solution by DevOps Dozen\nVisionary in the 2025 Gartner® Magic Quadrant™ for Application Security Testing\n2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology\n2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)\n2023 Fast Company Best Places for Innovators\n2023 Gartner's Magic Quadrant\n2023 Software Report's Top 100 Software Companies\n2023 BuiltIn Best Places to Work\n2022 Frost & Sullivan Technology Innovation Leader Award\n2022 PeerSpot Silver Peer Award in Software Composition Analysis\n2022 Tech Ascension Best DevOps Security Solution Award\n2022 NVCT Cyber Company of the Year\nCompany Wellness days - We shut down company operations during some days of the year (5 in total) to enable all employees to pursue personal growth and enjoy much-needed and deserved additional rest.\nPaid Volunteer Time Off (VTO)\n\n"}],"text":"Senior Customer Success Manager","country":"US","workplaceType":"remote","opening":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
","openingPlain":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. \n\nAs founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. \n\nMore than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.\n\n","descriptionBody":"If you want to have a greater impact in the open-source ecosystem by enabling our customers to build better software faster - then you should keep reading. We are bringing a Senior Customer Success Manager (CSM) to ensure our customers continuously see value across Sonatype products.
\n
\nThis role matters because our users are software developers, security officers, and DevOps managers. We offer them subscriptions to valuable software that works. As long as our customers value their investment, they will continue to renew and expand their deployments.
\n
\nFortunately, our customers trust Sonatype and value their investments. This is validated by our 85%+ renewal rate—one of the highest renewal rates in the software subscription business. But we choose not to rest on our laurels. If our customers are not optimized, adequately deployed, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices, it will inhibit our mutual ability to achieve success. That is why the Sr CSA role is so meaningful.
\n
\nIn summary, we are looking for a technically strong, customer-focused Customer Success Manager to serve as a trusted advisor to our customers. This role is ideal for someone with a background in software development, DevSecOps, security, QA, cloud, or engineering, who enjoys helping customers solve real problems, adopt best practices, and achieve measurable business outcomes.
","descriptionBodyPlain":"If you want to have a greater impact in the open-source ecosystem by enabling our customers to build better software faster - then you should keep reading. We are adding more Customer Success Engineers (CSE) to ensure our customers continuously see value across the Sonatype Nexus Platform. \n \nWhy this role matters\nOur users are software developers, security officers, and DevOps managers. We offer them subscriptions to valuable software that works. As long as our customers value their investment, they will continue to renew and expand their deployments.\n \nFortunately, our customers trust Sonatype and value their investments. This is validated by our 85%+ renewal rate—one of the highest renewal rates in the software subscription business. But we choose not to rest on our laurels. If our customers are not optimized, adequately deployed, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices, it will inhibit our mutual ability to achieve success. That is why the CSA role is so meaningful.\n","hostedUrl":"https://jobs.lever.co/sonatype/77a91f3b-431d-4032-b36c-f83d1f7d93ba","applyUrl":"https://jobs.lever.co/sonatype/77a91f3b-431d-4032-b36c-f83d1f7d93ba/apply"},{"additionalPlain":"At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.\n\n\n\n","additional":"At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
","categories":{"commitment":"Full-Time","department":"Engineering - Product Management","location":"Colombia - Remote","team":"Engineering - Product Management","allLocations":["Colombia - Remote"]},"createdAt":1776883835277,"descriptionPlain":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. \n\nAs founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. \n\nMore than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.\n\n\n\nAt Sonatype, we empower developers with best in class tools to build secure, high-quality software at scale. Our mission is to create a world where software is always secure and developers can innovate without fear. Trusted by thousands of organizations, including Fortune 500 companies, we are pioneers in software supply chain management, open source security, and DevSecOps.\nWe're looking for a Senior Data Analyst to help us shape the future of secure software development. If you love solving complex problems, working with cutting-edge technologies, and mentoring engineering teams, we’d love to hear from you.\n","description":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
\n
At Sonatype, we empower developers with best in class tools to build secure, high-quality software at scale. Our mission is to create a world where software is always secure and developers can innovate without fear. Trusted by thousands of organizations, including Fortune 500 companies, we are pioneers in software supply chain management, open source security, and DevSecOps.
\n
We're looking for a Senior Data Analyst to help us shape the future of secure software development. If you love solving complex problems, working with cutting-edge technologies, and mentoring engineering teams, we’d love to hear from you.
\n
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
","openingPlain":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. \n\nAs founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. \n\nMore than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.\n\n","descriptionBody":"\n
At Sonatype, we empower developers with best in class tools to build secure, high-quality software at scale. Our mission is to create a world where software is always secure and developers can innovate without fear. Trusted by thousands of organizations, including Fortune 500 companies, we are pioneers in software supply chain management, open source security, and DevSecOps.
\n
We're looking for a Senior Data Analyst to help us shape the future of secure software development. If you love solving complex problems, working with cutting-edge technologies, and mentoring engineering teams, we’d love to hear from you.
\n
At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
\n
\n#LI-AL1
","categories":{"commitment":"Full-Time","department":"Direct Cost","location":"Colombia - Remote","team":"Direct Cost - Technical Support","allLocations":["Colombia - Remote"]},"createdAt":1775846556353,"descriptionPlain":"Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central.\n \nOur groundbreaking, full-spectrum platform empowers customers to rapidly create, deploy, and maintain innovative software at scale, all while aligning directly to their business needs. Trusted by more than 2,000 organizations—including 70% of the Fortune 100—and over 15 million software developers, Sonatype’s tools and guidance help deliver exceptional, secure software.\n \nFrom inventing modern artifact management with Nexus Repository to introducing the world’s only solution that halts malicious open-source malware in its tracks, we’re committed to constant innovation. We leverage AI/ML to give our clients, developers, and the industry complete confidence in the quality, automation, and security of their software. Learn more at www.sonatype.com\n","description":"Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central.
\n
\nOur groundbreaking, full-spectrum platform empowers customers to rapidly create, deploy, and maintain innovative software at scale, all while aligning directly to their business needs. Trusted by more than 2,000 organizations—including 70% of the Fortune 100—and over 15 million software developers, Sonatype’s tools and guidance help deliver exceptional, secure software.
\n
\nFrom inventing modern artifact management with Nexus Repository to introducing the world’s only solution that halts malicious open-source malware in its tracks, we’re committed to constant innovation. We leverage AI/ML to give our clients, developers, and the industry complete confidence in the quality, automation, and security of their software. Learn more at www.sonatype.com ","id":"90086da8-a7e9-4bfc-a82b-275ff98536c6","lists":[{"text":"What you'll do:","content":"\nDebug and troubleshoot incidents with Sonatype products and solutions\nReproduce defects and file actionable issues for product engineering\nReplicate customer deployment environments for testing (docker, AWS, Azure, Kubernetes, and more)\nRepresent Technical Support and customer interests in Engineering and Product Management discussions\nAssist product management in developing and prioritizing enhancement lists\nSummarize, communicate, and escalate customer experiences to management\nContribute to and maintain our Knowledge Base\nContribute to our diagnostic tools and utilities, and create new ones\nRespond to customer inquiries via support cases, email, chat, and phone\n"},{"text":"Who you are:","content":"\n4+ years experience supporting complex enterprise software solutions\nStrong ability to read and understand Java code is necessary\nExperience using Rest APIs\nExperience with testing and/or development of production quality Java based web applications\nSolid experience with Linux command line tools\nExperience with SQL databases (PostgreSQL is a plus)\nExperience with networking (Sockets, HTTP, proxies/firewalls, TLS/SSL)\nExperience with scripting languages (Python, Bash, Typescript, etc.)\nExperience with a major cloud platform like AWS, Azure or GCP\nExperience with 1 or more application servers (e.g. Jetty, Apache, NGINX, etc.)\nExperience with container technology like Docker, Kubernetes or similar.\nExceptional communication skills --> Written and verbal\nSolid English proficiency\nVery good problem solver! --> Solid experience interacting with internal/external clients on technical challenges\n"},{"text":"Ideal to bring:","content":"\nSCM and CI/CD and associated tools (Jenkins, Bamboo, Github, Gitlab etc.)\nDebugging certificate-based mutual TLS and SSL authentication\nExperience analyzing network traces using tools such as wireshark or tcpdump\nComponent management build tools (Maven, npm, NuGet etc.)\nExperience with Sonatype, jFrog, Snyk and similar products\nDeployment/Configuration of Cloud platforms such AWS, Azure and GCP\nOAuth and/or SAML integration experience\n"},{"text":"What we're proud of","content":"\n2025 AI Compliance Solution of the Year - AI Breakthrough Awards\n2025 Best DevSecOps Solution by DevOps Dozen\nVisionary in the 2025 Gartner® Magic Quadrant™ for Application Security Testing\n2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology\n2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)\n2023 Fast Company Best Places for Innovators\n2023 Gartner's Magic Quadrant\n2023 Software Report's Top 100 Software Companies\n2023 BuiltIn Best Places to Work\n2022 Frost & Sullivan Technology Innovation Leader Award\n2022 PeerSpot Silver Peer Award in Software Composition Analysis\n2022 Tech Ascension Best DevOps Security Solution Award\n2022 NVCT Cyber Company of the Year\nCompany Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest. \nPaid Volunteer Time Off (VTO)\n"}],"text":"Senior Java Product Support Engineer","country":"CO","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central.
\n
\nOur groundbreaking, full-spectrum platform empowers customers to rapidly create, deploy, and maintain innovative software at scale, all while aligning directly to their business needs. Trusted by more than 2,000 organizations—including 70% of the Fortune 100—and over 15 million software developers, Sonatype’s tools and guidance help deliver exceptional, secure software.
\n
\nFrom inventing modern artifact management with Nexus Repository to introducing the world’s only solution that halts malicious open-source malware in its tracks, we’re committed to constant innovation. We leverage AI/ML to give our clients, developers, and the industry complete confidence in the quality, automation, and security of their software. Learn more at www.sonatype.com ","descriptionBodyPlain":"Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central.\n \nOur groundbreaking, full-spectrum platform empowers customers to rapidly create, deploy, and maintain innovative software at scale, all while aligning directly to their business needs. Trusted by more than 2,000 organizations—including 70% of the Fortune 100—and over 15 million software developers, Sonatype’s tools and guidance help deliver exceptional, secure software.\n \nFrom inventing modern artifact management with Nexus Repository to introducing the world’s only solution that halts malicious open-source malware in its tracks, we’re committed to constant innovation. We leverage AI/ML to give our clients, developers, and the industry complete confidence in the quality, automation, and security of their software. Learn more at www.sonatype.com\n","hostedUrl":"https://jobs.lever.co/sonatype/90086da8-a7e9-4bfc-a82b-275ff98536c6","applyUrl":"https://jobs.lever.co/sonatype/90086da8-a7e9-4bfc-a82b-275ff98536c6/apply"},{"additionalPlain":"Sonatype is proud to be an equal opportunity workplace and an affirmative action employer that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know\n\n\nAt Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.\n\n\n\n","additional":"Sonatype is proud to be an equal opportunity workplace and an affirmative action employer that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know
At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
","categories":{"commitment":"Full-Time","department":"Customer Success - Direct","location":"Hyderabad","team":"Customer Success - Direct - Solutions Delivery","allLocations":["Hyderabad"]},"createdAt":1773169325605,"descriptionPlain":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. \n\nAs founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. \n\nMore than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.\n\n\n\nIf you want to have a greater impact in the open source ecosystem by enabling our Customers to use new technology to build better software faster - then you should keep reading. Our ultimate goal is to ensure our customers maximize the value of their investment in the Sonatype Nexus Platform. Solutions Delivery Engineers (SDE) deliver specific services to accelerate time-to-value by creatively overcoming technical and product adoption challenges. As an SDE, you will also identify common patterns and/or obstacles customers are facing to influence the evolution of the product portfolio and best practices. \n","description":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
If you want to have a greater impact in the open source ecosystem by enabling our Customers to use new technology to build better software faster - then you should keep reading. Our ultimate goal is to ensure our customers maximize the value of their investment in the Sonatype Nexus Platform. Solutions Delivery Engineers (SDE) deliver specific services to accelerate time-to-value by creatively overcoming technical and product adoption challenges. As an SDE, you will also identify common patterns and/or obstacles customers are facing to influence the evolution of the product portfolio and best practices.
","id":"222ab1aa-cfdb-4cb2-ae79-4597f318e457","lists":[{"text":"Why this role matters","content":"\nOur customers are enterprise architects, security officers, developers, DevOps managers. We offer them subscriptions to valuable DevSecOps solutions that work. As long as our customers value their investment, they continue to renew and expand their deployments. No value = no growth and no renewal. \nFortunately, our customers find us easy to work with (as reported via customer sat surveys). They trust Sonatype and value their investments, as demonstrated by our 90%+ renewal rate -- one of the highest renewal rates in the software subscription business. We choose not to rest on our laurels. If our customers are not properly deployed, optimized, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices - it will inhibit our mutual ability to achieve success. That is why this role is so important.\n"},{"text":"What our SDEs do","content":"\nDeliver hands-on implementation services of the Sonatype Nexus Platform to ensure smooth on boarding, faster adoption, increased footprint, etc.\nWork with customers to directly help them overcome obstacles that may be inhibiting desired outcomesDevelop custom scripts integrating core product functionality with related tooling\nWork in concert with Customer Success Engineers, Sales Engineers, and Sonatype Partners to ensure customers are set for long-term success\nShare field insights with your peers in Customer Success as well as our Sales, Product Marketing, and Engineering teams. Provide feedback on how to bring more valuable functionality to the product based on customer reactions and your hands-on experiences.\nAct as the voice of the customer - use your insights to help us drive improvements and influence product roadmap.\nEnsure customers are SUCCESSFUL and DELIGHTED with Sonatype products and services, not merely satisfied\n"},{"text":"What we are looking for","content":"\nMinimum of 5 years of hands-on development / DevOps tooling experience\nBroad knowledge of modern software development life cycles and hands-on experience with the tooling development organizations use to build applications is important. This includes, but is not limited to:\nSource code version control systems (e.g. git)Modern build tools (e.g. Jenkins)\nPackage managers (e.g. Maven, Gradle, Nuget, NPM, etc.)\nArtifact repositories (e.g. Nexus Repository Manager)\nContinuous Delivery technologies (e.g. Puppet, Chef, Udeploy, XL Deploy etc.)\nContainer technologies (e.g. Docker, Kubernetes, Openshift, etc.)\nExperience initiating and driving technical projects to completion\nExperience working cross-functionally alongside Engineering and Sales organizations\nAbility to travel 40%Strong communication and interpersonal skills\nExcellent troubleshooting and analytical skills\nWell-honed project management and organizational skills\n"},{"text":"Things that we are proud of","content":"\n
\n\n
2025 AI Compliance Solution of the Year - AI Breakthrough Awards\n
\n2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology
\n\n
\n2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
\n\n
\n2023 Fast Company Best Places for Innovators
\n\n
\n2023 Gartner's Magic Quadrant
\n\n
\n2023 Software Report's Top 100 Software Companies
\n\n
\n2023 BuiltIn Best Places to Work
\n\n
\n2022 Frost & Sullivan Technology Innovation Leader Award
\n\n
\n2022 PeerSpot Silver Peer Award in Software Composition Analysis
\n\n
\n2022 Tech Ascension Best DevOps Security Solution Award
\n\n
\n2022 NVCT Cyber Company of the Year
\n\n
\nCompany Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest.
\n\n
\nPaid Volunteer Time Off (VTO)
\n\n
\nExpansion of Sonatype’s India Innovation Hub in Hyderabad, reflecting our continued growth, commitment to innovation, and investment in talent to advance AI-driven software security globally
\n\n\n
\n
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
","openingPlain":"Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. \n\nAs founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. \n\nMore than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.\n\n","descriptionBody":"If you want to have a greater impact in the open source ecosystem by enabling our Customers to use new technology to build better software faster - then you should keep reading. Our ultimate goal is to ensure our customers maximize the value of their investment in the Sonatype Nexus Platform. Solutions Delivery Engineers (SDE) deliver specific services to accelerate time-to-value by creatively overcoming technical and product adoption challenges. As an SDE, you will also identify common patterns and/or obstacles customers are facing to influence the evolution of the product portfolio and best practices.
","descriptionBodyPlain":"If you want to have a greater impact in the open source ecosystem by enabling our Customers to use new technology to build better software faster - then you should keep reading. Our ultimate goal is to ensure our customers maximize the value of their investment in the Sonatype Nexus Platform. Solutions Delivery Engineers (SDE) deliver specific services to accelerate time-to-value by creatively overcoming technical and product adoption challenges. As an SDE, you will also identify common patterns and/or obstacles customers are facing to influence the evolution of the product portfolio and best practices. \n","hostedUrl":"https://jobs.lever.co/sonatype/222ab1aa-cfdb-4cb2-ae79-4597f318e457","applyUrl":"https://jobs.lever.co/sonatype/222ab1aa-cfdb-4cb2-ae79-4597f318e457/apply"}]