[{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Full Time","location":"Jeddah, Makkah Province","team":"Administrative","allLocations":["Jeddah, Makkah Province"]},"createdAt":1773044793952,"descriptionPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <b>(MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"1a3212a2-727d-41e5-aa32-00404553eae0","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support (Core)</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b>&nbsp;</li><li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b>&nbsp;</li><div><br></div><div><b>Language Requirements (MENA-Focused)</b></div><li><b>Basic Arabic</b> (spoken and written) is preferred for most MENA markets.</li><li><b>Basic English</b> (spoken and written) .</li><div><br></div><div><b>Skills and Competencies</b></div><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><div><b>Working Conditions and Schedule</b></div><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow , with flexibility required during peak periods..</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Administrative Customer Virtual Entry-Level Admin Assistant","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <b>(MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/1a3212a2-727d-41e5-aa32-00404553eae0","applyUrl":"https://jobs.lever.co/skillerszone/1a3212a2-727d-41e5-aa32-00404553eae0/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Full Time","location":"Mecca, Makkah Province","team":"Customer Support","allLocations":["Mecca, Makkah Province"]},"createdAt":1773178043464,"descriptionPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <b>(MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"222d4fc8-8ccc-48c7-a713-9d1b927d4293","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support (Core)</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b>&nbsp;</li><li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b>&nbsp;</li><div><br></div><div><b>Language Requirements (MENA-Focused)</b></div><li><b>Basic Arabic</b> (spoken and written) is preferred for most MENA markets.</li><li><b>Basic English</b> (spoken and written) .</li><div><br></div><div><b>Skills and Competencies</b></div><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><div><b>Working Conditions and Schedule</b></div><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow , with flexibility required during peak periods..</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Administrative Customer Virtual Entry-Level Admin Assistant","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <b>(MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/222d4fc8-8ccc-48c7-a713-9d1b927d4293","applyUrl":"https://jobs.lever.co/skillerszone/222d4fc8-8ccc-48c7-a713-9d1b927d4293/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Full Time","location":"Mecca, Makkah Province","team":"Administrative","allLocations":["Mecca, Makkah Province"]},"createdAt":1773058177295,"descriptionPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <b>(MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"237367d0-daaa-4bda-91b8-cf164515887e","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support (Core)</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b>&nbsp;</li><li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b>&nbsp;</li><div><br></div><div><b>Language Requirements (MENA-Focused)</b></div><li><b>Basic Arabic</b> (spoken and written) is preferred for most MENA markets.</li><li><b>Basic English</b> (spoken and written) .</li><div><br></div><div><b>Skills and Competencies</b></div><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><div><b>Working Conditions and Schedule</b></div><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow , with flexibility required during peak periods..</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Administrative Customer Virtual Entry-Level Admin Assistant","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <b>(MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/237367d0-daaa-4bda-91b8-cf164515887e","applyUrl":"https://jobs.lever.co/skillerszone/237367d0-daaa-4bda-91b8-cf164515887e/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Full Time","location":"Abu Dhabi","team":"Administrative","allLocations":["Abu Dhabi"]},"createdAt":1772802217537,"descriptionPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the Middle East and North Africa (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <b>Middle East and North Africa (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"2f3f9880-236f-43ae-8132-492a00281311","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support (Core)</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b> in Business Administration, Communications, or a related field is preferred.</li><li><b>1–3 years</b> of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b> (e.g., Salesforce, Zoho, Dynamics, HubSpot) or ticketing tools is preferred.</li><div><br></div><div><b>Language Requirements (MENA-Focused)</b></div><li><b>Fluent Arabic</b> (spoken and written) is strongly preferred for most MENA markets.</li><li><b>Professional English</b> (spoken and written) is required.</li><li>Additional languages (French for North Africa, Urdu/Hindi/Tagalog for GCC customer bases) are a plus depending on market needs.</li><div><b>Skills and Competencies</b></div><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><div><b>Working Conditions and Schedule</b></div><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow <b>Sunday–Thursday</b>, with flexibility required during peak periods.</li><li>Willingness to support schedule changes during <b>Ramadan</b> or regional holidays as operational needs require (with fair scheduling practices).</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Administrative Customer Virtual Entry-Level Admin Assistant","country":"AE","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <b>Middle East and North Africa (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the Middle East and North Africa (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/2f3f9880-236f-43ae-8132-492a00281311","applyUrl":"https://jobs.lever.co/skillerszone/2f3f9880-236f-43ae-8132-492a00281311/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Full Time","location":"Riyadh, Riyadh Province","team":"Administrative","allLocations":["Riyadh, Riyadh Province"]},"createdAt":1774121101540,"descriptionPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the Middle East and North Africa (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <strong>Middle East and North Africa (MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"39603b38-06aa-4ad2-ba69-ca2d2850213c","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support (Core)</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b> in Business Administration, Communications, or a related field is preferred.</li><li><b>1–3 years</b> of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b> (e.g., Salesforce, Zoho, Dynamics, HubSpot) or ticketing tools is preferred.</li><div><br></div><div><b>Language Requirements (MENA-Focused)</b></div><li><b>Fluent Arabic</b> (spoken and written) is strongly preferred for most MENA markets.</li><li><b>Professional English</b> (spoken and written) is required.</li><li>Additional languages (French for North Africa, Urdu/Hindi/Tagalog for GCC customer bases) are a plus depending on market needs.</li><div><b>Skills and Competencies</b></div><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><div><b>Working Conditions and Schedule</b></div><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow <b>Sunday–Thursday</b>, with flexibility required during peak periods.</li><li>Willingness to support schedule changes during <b>Ramadan</b> or regional holidays as operational needs require (with fair scheduling practices).</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Administrative Customer Virtual Entry-Level Admin Assistant","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <strong>Middle East and North Africa (MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the Middle East and North Africa (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/39603b38-06aa-4ad2-ba69-ca2d2850213c","applyUrl":"https://jobs.lever.co/skillerszone/39603b38-06aa-4ad2-ba69-ca2d2850213c/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Full Time","location":"Dubai","team":"Customer Support","allLocations":["Dubai"]},"createdAt":1773247132636,"descriptionPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <b>(MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"496e3e3c-b6fc-4d85-ba01-588aa737a3c1","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support (Core)</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b>&nbsp;</li><li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b>&nbsp;</li><div><br></div><div><b>Language Requirements (MENA-Focused)</b></div><li><b>Basic Arabic</b> (spoken and written) is preferred for most MENA markets.</li><li><b>Basic English</b> (spoken and written) .</li><div><br></div><div><b>Skills and Competencies</b></div><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><div><b>Working Conditions and Schedule</b></div><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow , with flexibility required during peak periods..</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Administrative Customer Virtual Entry-Level Admin Assistant","country":"AE","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <b>(MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/496e3e3c-b6fc-4d85-ba01-588aa737a3c1","applyUrl":"https://jobs.lever.co/skillerszone/496e3e3c-b6fc-4d85-ba01-588aa737a3c1/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><strong>Performance Indicators (KPIs)</strong></div>\n<div>Success in this role is commonly measured by:</div>\n<div>First response time and overall resolution time</div>\n<div>Quality and accuracy of case documentation</div>\n<div>Customer satisfaction feedback (CSAT) and complaint handling quality</div>\n<div>Ticket backlog management and follow-up consistency</div>\n<div>Adherence to policies, scripts/processes, and service standards</div>\n<div>Administrative accuracy (data quality, report timeliness, document compliance)</div>\n<div>&nbsp;</div>\n<div><strong>Career Growth Opportunities</strong></div>\n<div>This role offers clear development pathways, depending on performance and interest, including:</div>\n<div>Senior Customer Service Representative / Team Lead</div>\n<div>Customer Experience (CX) Specialist</div>\n<div>Office Administrator / Operations Coordinator</div>\n<div>Sales Support / Account Coordinator</div>\n<div>Quality Assurance (QA) or Training Specialist</div>\n<div>&nbsp;</div>\n<div><strong>Equal Opportunity Statement</strong></div>\n<div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div>\n<div>&nbsp;</div>","categories":{"commitment":"Full Time","location":"Jeddah, Makkah Province","team":"Administrative","allLocations":["Jeddah, Makkah Province"]},"createdAt":1774120925668,"descriptionPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <strong>(MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"4c880172-2cc2-4e6c-ba57-b96723ace8cb","lists":[{"text":"responsibilities","content":"\n<li><strong>Customer Service (Primary)</strong></li>\n<li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li>\n<li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li>\n<li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li>\n<li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li>\n<li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li>\n<li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Administrative Support (Core)</strong></li>\n<li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li>\n<li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li>\n<li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li>\n<li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li>\n<li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li>\n<li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Cross-Functional Coordination</strong></li>\n<li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li>\n<li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li>\n<li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li>\n<li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>\n"},{"text":"requirements","content":"\n<li>High school diploma required; <strong>Bachelor’s degree or diploma</strong>&nbsp;</li>\n<li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li>\n<li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <strong>Excel/Sheets</strong>, email management, and document formatting.</li>\n<li>Experience using <strong>CRM systems</strong>&nbsp;</li>\n\n<div>&nbsp;</div>\n<div><strong>Language Requirements (MENA-Focused)</strong></div>\n\n<li><strong>Basic Arabic</strong> (spoken and written) is preferred for most MENA markets.</li>\n<li><strong>Basic English</strong> (spoken and written) .</li>\n\n<div>&nbsp;</div>\n<div><strong>Skills and Competencies</strong></div>\n\n<li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li>\n<li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li>\n<li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li>\n<li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li>\n<li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li>\n<li>High integrity and discretion when handling confidential customer and company information.</li>\n<li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li>\n\n<div><strong>Working Conditions and Schedule</strong></div>\n\n<li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li>\n<li>Typical working weeks in parts of MENA may follow , with flexibility required during peak periods..</li>\n<li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>\n"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Administrative Customer Virtual Entry-Level Admin Assistant","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <strong>(MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/4c880172-2cc2-4e6c-ba57-b96723ace8cb","applyUrl":"https://jobs.lever.co/skillerszone/4c880172-2cc2-4e6c-ba57-b96723ace8cb/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><strong>Performance Indicators (KPIs)</strong></div>\n<div>Success in this role is commonly measured by:</div>\n<div>First response time and overall resolution time</div>\n<div>Quality and accuracy of case documentation</div>\n<div>Customer satisfaction feedback (CSAT) and complaint handling quality</div>\n<div>Ticket backlog management and follow-up consistency</div>\n<div>Adherence to policies, scripts/processes, and service standards</div>\n<div>Administrative accuracy (data quality, report timeliness, document compliance)</div>\n<div>&nbsp;</div>\n<div><strong>Career Growth Opportunities</strong></div>\n<div>This role offers clear development pathways, depending on performance and interest, including:</div>\n<div>Senior Customer Service Representative / Team Lead</div>\n<div>Customer Experience (CX) Specialist</div>\n<div>Office Administrator / Operations Coordinator</div>\n<div>Sales Support / Account Coordinator</div>\n<div>Quality Assurance (QA) or Training Specialist</div>\n<div>&nbsp;</div>\n<div><strong>Equal Opportunity Statement</strong></div>\n<div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div>\n<div>&nbsp;</div>","categories":{"commitment":"Full Time","location":"Dubai","team":"Customer Support","allLocations":["Dubai"]},"createdAt":1773347364105,"descriptionPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <strong>(MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"66723353-49e9-478c-b63f-f31ae51c74e7","lists":[{"text":"responsibilities","content":"\n<li><strong>Customer Service (Primary)</strong></li>\n<li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li>\n<li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li>\n<li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li>\n<li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li>\n<li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li>\n<li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Administrative Support (Core)</strong></li>\n<li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li>\n<li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li>\n<li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li>\n<li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li>\n<li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li>\n<li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Cross-Functional Coordination</strong></li>\n<li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li>\n<li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li>\n<li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li>\n<li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>\n"},{"text":"requirements","content":"\n<li>High school diploma required; <strong>Bachelor’s degree or diploma</strong>&nbsp;</li>\n<li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li>\n<li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <strong>Excel/Sheets</strong>, email management, and document formatting.</li>\n<li>Experience using <strong>CRM systems</strong>&nbsp;</li>\n\n<div>&nbsp;</div>\n<div><strong>Language Requirements (MENA-Focused)</strong></div>\n\n<li><strong>Basic Arabic</strong> (spoken and written) is preferred for most MENA markets.</li>\n<li><strong>Basic English</strong> (spoken and written) .</li>\n\n<div>&nbsp;</div>\n<div><strong>Skills and Competencies</strong></div>\n\n<li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li>\n<li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li>\n<li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li>\n<li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li>\n<li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li>\n<li>High integrity and discretion when handling confidential customer and company information.</li>\n<li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li>\n\n<div><strong>Working Conditions and Schedule</strong></div>\n\n<li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li>\n<li>Typical working weeks in parts of MENA may follow , with flexibility required during peak periods..</li>\n<li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>\n"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Administrative Customer Virtual Entry-Level Assistant","country":"AE","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the <strong>(MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/66723353-49e9-478c-b63f-f31ae51c74e7","applyUrl":"https://jobs.lever.co/skillerszone/66723353-49e9-478c-b63f-f31ae51c74e7/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Full Time","location":"Medina, Medina Province","team":"Administator","allLocations":["Medina, Medina Province"]},"createdAt":1772802335159,"descriptionPlain":"We are seeking a Customer Service Assistant Administrator to support our customers and internal teams across the Middle East and North Africa (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a Customer Service Assistant Administrator to support our customers and internal teams across the <b>Middle East and North Africa (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"25c27e62-e19a-423c-9969-80593399d326","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support (Core)</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b> in Business Administration, Communications, or a related field is preferred.</li><li><b>1–3 years</b> of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b> (e.g., Salesforce, Zoho, Dynamics, HubSpot) or ticketing tools is preferred.</li><div><br></div><div><b>Language Requirements (MENA-Focused)</b></div><li><b>Fluent Arabic</b> (spoken and written) is strongly preferred for most MENA markets.</li><li><b>Professional English</b> (spoken and written) is required.</li><li>Additional languages (French for North Africa, Urdu/Hindi/Tagalog for GCC customer bases) are a plus depending on market needs.</li><div><b>Skills and Competencies</b></div><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><div><b>Working Conditions and Schedule</b></div><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow <b>Sunday–Thursday</b>, with flexibility required during peak periods.</li><li>Willingness to support schedule changes during <b>Ramadan</b> or regional holidays as operational needs require (with fair scheduling practices).</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Customer Service Assistant Administrator","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a Customer Service Assistant Administrator to support our customers and internal teams across the <b>Middle East and North Africa (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Assistant Administrator to support our customers and internal teams across the Middle East and North Africa (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/25c27e62-e19a-423c-9969-80593399d326","applyUrl":"https://jobs.lever.co/skillerszone/25c27e62-e19a-423c-9969-80593399d326/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><strong>Performance Indicators (KPIs)</strong></div>\n<div>Success in this role is commonly measured by:</div>\n<div>First response time and overall resolution time</div>\n<div>Quality and accuracy of case documentation</div>\n<div>Customer satisfaction feedback (CSAT) and complaint handling quality</div>\n<div>Ticket backlog management and follow-up consistency</div>\n<div>Adherence to policies, scripts/processes, and service standards</div>\n<div>Administrative accuracy (data quality, report timeliness, document compliance)</div>\n<div>&nbsp;</div>\n<div><strong>Career Growth Opportunities</strong></div>\n<div>This role offers clear development pathways, depending on performance and interest, including:</div>\n<div>Senior Customer Service Representative / Team Lead</div>\n<div>Customer Experience (CX) Specialist</div>\n<div>Office Administrator / Operations Coordinator</div>\n<div>Sales Support / Account Coordinator</div>\n<div>Quality Assurance (QA) or Training Specialist</div>\n<div>&nbsp;</div>\n<div><strong>Equal Opportunity Statement</strong></div>\n<div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div>\n<div>&nbsp;</div>","categories":{"commitment":"Full Time","location":"Mecca, Makkah Province","team":"Administator","allLocations":["Mecca, Makkah Province"]},"createdAt":1774148675451,"descriptionPlain":"We are seeking a Customer Service Assistant Administrator to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a Customer Service Assistant Administrator to support our customers and internal teams across the <strong>(MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"31cb1eeb-c052-4b51-b566-ac2c3e637f7e","lists":[{"text":"responsibilities","content":"\n<li><strong>Customer Service (Primary)</strong></li>\n<li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li>\n<li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li>\n<li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li>\n<li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li>\n<li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li>\n<li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Administrative Support (Core)</strong></li>\n<li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li>\n<li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li>\n<li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li>\n<li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li>\n<li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li>\n<li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Cross-Functional Coordination</strong></li>\n<li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li>\n<li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li>\n<li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li>\n<li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>\n"},{"text":"requirements","content":"\n<li>High school diploma required; <strong>Bachelor’s degree or diploma</strong></li>\n<li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li>\n<li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <strong>Excel/Sheets</strong>, email management, and document formatting.</li>\n<li>Experience using <strong>CRM systems</strong>&nbsp;</li>\n\n<div>&nbsp;</div>\n<div><strong>Language Requirements (MENA-Focused)</strong></div>\n\n<li><strong>Basic Arabic</strong> (spoken and written) is strongly preferred for most MENA markets.</li>\n<li><strong>Basic English</strong> (spoken and written) is required.</li>\n\n<div>&nbsp;</div>\n<div><strong>Skills and Competencies</strong></div>\n\n<li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li>\n<li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li>\n<li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li>\n<li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li>\n<li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li>\n<li>High integrity and discretion when handling confidential customer and company information.</li>\n<li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li>\n\n<div><strong>Working Conditions and Schedule</strong></div>\n\n<li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li>\n<li>Typical working weeks in parts of MENA may follow <strong>Sunday–Thursday</strong>, with flexibility required during peak periods.</li>\n\n\n<li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>\n"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Customer Service Assistant Administrator","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a Customer Service Assistant Administrator to support our customers and internal teams across the <strong>(MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Assistant Administrator to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/31cb1eeb-c052-4b51-b566-ac2c3e637f7e","applyUrl":"https://jobs.lever.co/skillerszone/31cb1eeb-c052-4b51-b566-ac2c3e637f7e/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Full Time","location":"Mecca, Makkah Province","team":"Administator","allLocations":["Mecca, Makkah Province"]},"createdAt":1773044994949,"descriptionPlain":"We are seeking a Customer Service Assistant Administrator to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a Customer Service Assistant Administrator to support our customers and internal teams across the <b>(MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"3255efdb-d1c4-49c6-b31a-2aabd4b76549","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support (Core)</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b></li><li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b>&nbsp;</li><div><br></div><div><b>Language Requirements (MENA-Focused)</b></div><li><b>Basic Arabic</b> (spoken and written) is strongly preferred for most MENA markets.</li><li><b>Basic English</b> (spoken and written) is required.</li><div><br></div><div><b>Skills and Competencies</b></div><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><div><b>Working Conditions and Schedule</b></div><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow <b>Sunday–Thursday</b>, with flexibility required during peak periods.</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Customer Service Assistant Administrator","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a Customer Service Assistant Administrator to support our customers and internal teams across the <b>(MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Assistant Administrator to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/3255efdb-d1c4-49c6-b31a-2aabd4b76549","applyUrl":"https://jobs.lever.co/skillerszone/3255efdb-d1c4-49c6-b31a-2aabd4b76549/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Part Time","location":"Medina, Medina Province","team":"Customer Service","allLocations":["Medina, Medina Province"]},"createdAt":1773177567345,"descriptionPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a <b>Customer Service Representative – Administrative</b> to support our customers and internal teams across the<b> (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"12e8db91-9b13-4249-8be9-a490f7a3b931","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b> in a related field is preferred.</li><li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b></li><div><br></div><li><b>Language Requirements (MENA-Focused)</b></li><li><b>Basic Arabic</b> (spoken and written)</li><li><b> English</b> basic (spoken and written).</li><div><br></div><li><b>Skills and Competencies</b></li><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><li><b>Working Conditions and Schedule</b></li><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow <b>Sunday–Thursday</b>, with flexibility required during peak periods.</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-week-salary","max":700,"min":500},"text":"Customer Service Representative – Administrative","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a <b>Customer Service Representative – Administrative</b> to support our customers and internal teams across the<b> (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/12e8db91-9b13-4249-8be9-a490f7a3b931","applyUrl":"https://jobs.lever.co/skillerszone/12e8db91-9b13-4249-8be9-a490f7a3b931/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><strong>Performance Indicators (KPIs)</strong></div>\n<div>Success in this role is commonly measured by:</div>\n<div>First response time and overall resolution time</div>\n<div>Quality and accuracy of case documentation</div>\n<div>Customer satisfaction feedback (CSAT) and complaint handling quality</div>\n<div>Ticket backlog management and follow-up consistency</div>\n<div>Adherence to policies, scripts/processes, and service standards</div>\n<div>Administrative accuracy (data quality, report timeliness, document compliance)</div>\n<div>&nbsp;</div>\n<div><strong>Career Growth Opportunities</strong></div>\n<div>This role offers clear development pathways, depending on performance and interest, including:</div>\n<div>Senior Customer Service Representative / Team Lead</div>\n<div>Customer Experience (CX) Specialist</div>\n<div>Office Administrator / Operations Coordinator</div>\n<div>Sales Support / Account Coordinator</div>\n<div>Quality Assurance (QA) or Training Specialist</div>\n<div>&nbsp;</div>\n<div><strong>Equal Opportunity Statement</strong></div>\n<div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div>\n<div>&nbsp;</div>","categories":{"commitment":"Full Time","location":"Riyadh, Riyadh Province","team":"Administrative","allLocations":["Riyadh, Riyadh Province"]},"createdAt":1774106548734,"descriptionPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the Middle East and North Africa (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a <strong>Customer Service Representative – Administrative</strong> to support our customers and internal teams across the&nbsp;<strong>(MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"5864c1fd-b747-4bd8-9fcf-e67455fba318","lists":[{"text":"responsibilities","content":"\n<li><strong>Customer Service (Primary)</strong></li>\n<li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li>\n<li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li>\n<li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li>\n<li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li>\n<li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li>\n<li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Administrative Support (Core)</strong></li>\n<li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li>\n<li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li>\n<li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li>\n<li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li>\n<li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li>\n<li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Cross-Functional Coordination</strong></li>\n<li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li>\n<li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li>\n<li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li>\n<li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>\n"},{"text":"requirements","content":"\n<li>High school diploma required; <strong>Bachelor’s degree or diploma</strong> in a related field is preferred.</li>\n<li><strong>1 year or no</strong>&nbsp;experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li>\n<li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <strong>Excel/Sheets</strong>, email management, and document formatting.</li>\n<li>Experience using <strong>CRM systems</strong>&nbsp;</li>\n\n\n<li><strong>Language Requirements (MENA-Focused)</strong></li>\n<li><strong>Arabic</strong>&nbsp;</li>\n<li><strong> English</strong> basic</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Skills and Competencies</strong></li>\n<li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li>\n<li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li>\n<li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li>\n<li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li>\n<li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li>\n<li>High integrity and discretion when handling confidential customer and company information.</li>\n<li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li>\n<li><strong>Working Conditions and Schedule</strong></li>\n<li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li>\n<li>Typical working weeks in parts of MENA may follow <strong>Sunday–Thursday</strong>, with flexibility required during peak periods.</li>\n<li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>\n"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Customer Service Representative – Administrative","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a <strong>Customer Service Representative &ndash; Administrative</strong> to support our customers and internal teams across the&nbsp;<strong>(MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the Middle East and North Africa (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/5864c1fd-b747-4bd8-9fcf-e67455fba318","applyUrl":"https://jobs.lever.co/skillerszone/5864c1fd-b747-4bd8-9fcf-e67455fba318/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Full Time","location":"Sharjah","team":"Administrative","allLocations":["Sharjah"]},"createdAt":1773044904109,"descriptionPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a <b>Customer Service Representative – Administrative</b> to support our customers and internal teams across the<b> (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"7e3b2eff-f2fc-4112-839a-c0b37321a276","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support (Core)</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b> in a related field is preferred.</li><li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b></li><div><br></div><li><b>Language Requirements (MENA-Focused)</b></li><li><b>Basic Arabic</b> (spoken and written)</li><li><b> English</b> basic (spoken and written).</li><div><br></div><li><b>Skills and Competencies</b></li><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><li><b>Working Conditions and Schedule</b></li><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow <b>Sunday–Thursday</b>, with flexibility required during peak periods.</li><li>Willingness to support schedule changes during <b>Ramadan</b> or regional holidays as operational needs require (with fair scheduling practices).</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Customer Service Representative – Administrative","country":"AE","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a <b>Customer Service Representative – Administrative</b> to support our customers and internal teams across the<b> (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/7e3b2eff-f2fc-4112-839a-c0b37321a276","applyUrl":"https://jobs.lever.co/skillerszone/7e3b2eff-f2fc-4112-839a-c0b37321a276/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Part Time","location":"Riyadh, Riyadh Province","team":"Customer Service","allLocations":["Riyadh, Riyadh Province"]},"createdAt":1773177093395,"descriptionPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a <b>Customer Service Representative – Administrative</b> to support our customers and internal teams across the<b> (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"885c3689-2f82-41a0-bf12-6cfeee299cf5","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b> in a related field is preferred.</li><li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b></li><div><br></div><li><b>Language Requirements (MENA-Focused)</b></li><li><b>Basic Arabic</b> (spoken and written)</li><li><b> English</b> basic (spoken and written).</li><div><br></div><li><b>Skills and Competencies</b></li><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><li><b>Working Conditions and Schedule</b></li><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow <b>Sunday–Thursday</b>, with flexibility required during peak periods.</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-week-salary","max":700,"min":500},"text":"Customer Service Representative – Administrative","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a <b>Customer Service Representative – Administrative</b> to support our customers and internal teams across the<b> (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/885c3689-2f82-41a0-bf12-6cfeee299cf5","applyUrl":"https://jobs.lever.co/skillerszone/885c3689-2f82-41a0-bf12-6cfeee299cf5/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Full Time","location":"Riyadh, Riyadh Province","team":"Administrative","allLocations":["Riyadh, Riyadh Province"]},"createdAt":1773058124733,"descriptionPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a <b>Customer Service Representative – Administrative</b> to support our customers and internal teams across the<b> (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"97e06660-238f-465d-b8fe-52ea62f1185d","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support (Core)</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b> in a related field is preferred.</li><li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b></li><div><br></div><li><b>Language Requirements (MENA-Focused)</b></li><li><b>Basic Arabic</b> (spoken and written)</li><li><b> English</b> basic (spoken and written).</li><div><br></div><li><b>Skills and Competencies</b></li><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><li><b>Working Conditions and Schedule</b></li><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow <b>Sunday–Thursday</b>, with flexibility required during peak periods.</li><li>Willingness to support schedule changes during <b>Ramadan</b> or regional holidays as operational needs require (with fair scheduling practices).</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Customer Service Representative – Administrative","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a <b>Customer Service Representative – Administrative</b> to support our customers and internal teams across the<b> (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/97e06660-238f-465d-b8fe-52ea62f1185d","applyUrl":"https://jobs.lever.co/skillerszone/97e06660-238f-465d-b8fe-52ea62f1185d/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><strong>Performance Indicators (KPIs)</strong></div>\n<div>Success in this role is commonly measured by:</div>\n<div>First response time and overall resolution time</div>\n<div>Quality and accuracy of case documentation</div>\n<div>Customer satisfaction feedback (CSAT) and complaint handling quality</div>\n<div>Ticket backlog management and follow-up consistency</div>\n<div>Adherence to policies, scripts/processes, and service standards</div>\n<div>Administrative accuracy (data quality, report timeliness, document compliance)</div>\n<div>&nbsp;</div>\n<div><strong>Career Growth Opportunities</strong></div>\n<div>This role offers clear development pathways, depending on performance and interest, including:</div>\n<div>Senior Customer Service Representative / Team Lead</div>\n<div>Customer Experience (CX) Specialist</div>\n<div>Office Administrator / Operations Coordinator</div>\n<div>Sales Support / Account Coordinator</div>\n<div>Quality Assurance (QA) or Training Specialist</div>\n<div>&nbsp;</div>\n<div><strong>Equal Opportunity Statement</strong></div>\n<div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div>\n<div>&nbsp;</div>","categories":{"commitment":"Full Time","location":"Dubai","team":"Administrative","allLocations":["Dubai"]},"createdAt":1774120751301,"descriptionPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a <strong>Customer Service Representative – Administrative</strong> to support our customers and internal teams across the<strong> (MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"9c029f93-49ce-4f08-b13b-22b34316dc2b","lists":[{"text":"responsibilities","content":"\n<li><strong>Customer Service (Primary)</strong></li>\n<li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li>\n<li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li>\n<li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li>\n<li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li>\n<li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li>\n<li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Administrative Support (Core)</strong></li>\n<li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li>\n<li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li>\n<li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li>\n<li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li>\n<li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li>\n<li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Cross-Functional Coordination</strong></li>\n<li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li>\n<li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li>\n<li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li>\n<li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>\n"},{"text":"requirements","content":"\n<li>High school diploma required; <strong>Bachelor’s degree or diploma</strong> in a related field is preferred.</li>\n<li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li>\n<li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <strong>Excel/Sheets</strong>, email management, and document formatting.</li>\n<li>Experience using <strong>CRM systems</strong></li>\n\n<div>&nbsp;</div>\n\n<li><strong>Language Requirements (MENA-Focused)</strong></li>\n<li><strong>Basic Arabic</strong> (spoken and written)</li>\n<li><strong> English</strong> basic (spoken and written).</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Skills and Competencies</strong></li>\n<li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li>\n<li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li>\n<li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li>\n<li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li>\n<li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li>\n<li>High integrity and discretion when handling confidential customer and company information.</li>\n<li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li>\n<li><strong>Working Conditions and Schedule</strong></li>\n<li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li>\n<li>Typical working weeks in parts of MENA may follow <strong>Sunday–Thursday</strong>, with flexibility required during peak periods.</li>\n<li>Willingness to support schedule changes during <strong>Ramadan</strong> or regional holidays as operational needs require (with fair scheduling practices).</li>\n<li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>\n"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Customer Service Representative – Administrative","country":"AE","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a <strong>Customer Service Representative &ndash; Administrative</strong> to support our customers and internal teams across the<strong> (MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/9c029f93-49ce-4f08-b13b-22b34316dc2b","applyUrl":"https://jobs.lever.co/skillerszone/9c029f93-49ce-4f08-b13b-22b34316dc2b/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><strong>Performance Indicators (KPIs)</strong></div>\n<div>Success in this role is commonly measured by:</div>\n<div>First response time and overall resolution time</div>\n<div>Quality and accuracy of case documentation</div>\n<div>Customer satisfaction feedback (CSAT) and complaint handling quality</div>\n<div>Ticket backlog management and follow-up consistency</div>\n<div>Adherence to policies, scripts/processes, and service standards</div>\n<div>Administrative accuracy (data quality, report timeliness, document compliance)</div>\n<div>&nbsp;</div>\n<div><strong>Career Growth Opportunities</strong></div>\n<div>This role offers clear development pathways, depending on performance and interest, including:</div>\n<div>Senior Customer Service Representative / Team Lead</div>\n<div>Customer Experience (CX) Specialist</div>\n<div>Office Administrator / Operations Coordinator</div>\n<div>Sales Support / Account Coordinator</div>\n<div>Quality Assurance (QA) or Training Specialist</div>\n<div>&nbsp;</div>\n<div><strong>Equal Opportunity Statement</strong></div>\n<div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div>\n<div>&nbsp;</div>","categories":{"commitment":"Full Time","location":"Mecca, Makkah Province","team":"Administrative","allLocations":["Mecca, Makkah Province"]},"createdAt":1774106702768,"descriptionPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a <strong>Customer Service Representative – Administrative</strong> to support our customers and internal teams across the<strong> (MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"abd5d7b5-a8ce-4457-9c07-b1efa217a100","lists":[{"text":"responsibilities","content":"\n<li><strong>Customer Service (Primary)</strong></li>\n<li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li>\n<li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li>\n<li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li>\n<li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li>\n<li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li>\n<li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Administrative Support (Core)</strong></li>\n<li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li>\n<li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li>\n<li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li>\n<li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li>\n<li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li>\n<li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Cross-Functional Coordination</strong></li>\n<li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li>\n<li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li>\n<li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li>\n<li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>\n"},{"text":"requirements","content":"\n<li>High school diploma required; <strong>Bachelor’s degree or diploma</strong> in a related field is preferred.</li>\n<li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li>\n<li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <strong>Excel/Sheets</strong>, email management, and document formatting.</li>\n<li>Experience using <strong>CRM systems</strong></li>\n\n<div>&nbsp;</div>\n\n<li><strong>Language Requirements (MENA-Focused)</strong></li>\n<li><strong>Basic Arabic</strong> (spoken and written)</li>\n<li><strong> English</strong> basic (spoken and written).</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Skills and Competencies</strong></li>\n<li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li>\n<li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li>\n<li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li>\n<li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li>\n<li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li>\n<li>High integrity and discretion when handling confidential customer and company information.</li>\n<li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li>\n<li><strong>Working Conditions and Schedule</strong></li>\n<li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li>\n<li>Typical working weeks in parts of MENA may follow <strong>Sunday–Thursday</strong>, with flexibility required during peak periods.</li>\n<li>Willingness to support schedule changes during <strong>Ramadan</strong> or regional holidays as operational needs require (with fair scheduling practices).</li>\n<li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>\n"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Customer Service Representative – Administrative","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a <strong>Customer Service Representative &ndash; Administrative</strong> to support our customers and internal teams across the<strong> (MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/abd5d7b5-a8ce-4457-9c07-b1efa217a100","applyUrl":"https://jobs.lever.co/skillerszone/abd5d7b5-a8ce-4457-9c07-b1efa217a100/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Full Time","location":"Jeddah, Makkah Province","team":"Customer Service","allLocations":["Jeddah, Makkah Province"]},"createdAt":1773175860851,"descriptionPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a <b>Customer Service Representative – Administrative</b> to support our customers and internal teams across the<b> (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"d14ca3bb-3c26-4776-9e3a-bacced0bc024","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b> in a related field is preferred.</li><li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b></li><div><br></div><li><b>Language Requirements (MENA-Focused)</b></li><li><b>Basic Arabic</b> (spoken and written)</li><li><b> English</b> basic (spoken and written).</li><div><br></div><li><b>Skills and Competencies</b></li><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><li><b>Working Conditions and Schedule</b></li><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow <b>Sunday–Thursday</b>, with flexibility required during peak periods.</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-week-salary","max":700,"min":500},"text":"Customer Service Representative – Administrative","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a <b>Customer Service Representative – Administrative</b> to support our customers and internal teams across the<b> (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/d14ca3bb-3c26-4776-9e3a-bacced0bc024","applyUrl":"https://jobs.lever.co/skillerszone/d14ca3bb-3c26-4776-9e3a-bacced0bc024/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Full Time","location":"Riyadh, Riyadh Province","team":"Administrative","allLocations":["Riyadh, Riyadh Province"]},"createdAt":1772801630162,"descriptionPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the Middle East and North Africa (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a <b>Customer Service Representative – Administrative</b> to support our customers and internal teams across the <b>Middle East and North Africa (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"f7b52405-db33-4f7d-a71c-d5be32f993bf","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support (Core)</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b> in a related field is preferred.</li><li><b>1–3 years</b> of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b> (e.g., Salesforce, Zoho, Dynamics, HubSpot) or ticketing tools is preferred.</li><div><br></div><li><b>Language Requirements (MENA-Focused)</b></li><li><b>Fluent Arabic</b> (spoken and written) is strongly preferred for most MENA markets.</li><li><b> English</b> basic (spoken and written).</li><div><br></div><li><b>Skills and Competencies</b></li><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><li><b>Working Conditions and Schedule</b></li><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow <b>Sunday–Thursday</b>, with flexibility required during peak periods.</li><li>Willingness to support schedule changes during <b>Ramadan</b> or regional holidays as operational needs require (with fair scheduling practices).</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Customer Service Representative – Administrative","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a <b>Customer Service Representative – Administrative</b> to support our customers and internal teams across the <b>Middle East and North Africa (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the Middle East and North Africa (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/f7b52405-db33-4f7d-a71c-d5be32f993bf","applyUrl":"https://jobs.lever.co/skillerszone/f7b52405-db33-4f7d-a71c-d5be32f993bf/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><b>Performance Indicators (KPIs)</b></div><div>Success in this role is commonly measured by:</div><div>First response time and overall resolution time</div><div>Quality and accuracy of case documentation</div><div>Customer satisfaction feedback (CSAT) and complaint handling quality</div><div>Ticket backlog management and follow-up consistency</div><div>Adherence to policies, scripts/processes, and service standards</div><div>Administrative accuracy (data quality, report timeliness, document compliance)</div><div><br></div><div><b>Career Growth Opportunities</b></div><div>This role offers clear development pathways, depending on performance and interest, including:</div><div>Senior Customer Service Representative / Team Lead</div><div>Customer Experience (CX) Specialist</div><div>Office Administrator / Operations Coordinator</div><div>Sales Support / Account Coordinator</div><div>Quality Assurance (QA) or Training Specialist</div><div><br></div><div><b>Equal Opportunity Statement</b></div><div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div><div><br></div>","categories":{"commitment":"Full Time","location":"Medina, Medina Province","team":"Administator","allLocations":["Medina, Medina Province"]},"createdAt":1772801940421,"descriptionPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the Middle East and North Africa (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a <b>Customer Service Representative – Administrative</b> to support our customers and internal teams across the <b>Middle East and North Africa (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"12884483-c546-417f-8efa-461def0bd5e6","lists":[{"text":"responsibilities","content":"<li><b>Customer Service (Primary)</b></li><li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li><li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li><li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li><li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li><li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li><li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li><div><br></div><li><b>Administrative Support (Core)</b></li><li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li><li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li><li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li><li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li><li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li><li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li><div><br></div><li><b>Cross-Functional Coordination</b></li><li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li><li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li><li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li><li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>"},{"text":"requirements","content":"<li>High school diploma required; <b>Bachelor’s degree or diploma</b> in Business Administration, Communications, or a related field is preferred.</li><li><b>1–3 years</b> of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li><li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <b>Excel/Sheets</b>, email management, and document formatting.</li><li>Experience using <b>CRM systems</b> (e.g., Salesforce, Zoho, Dynamics, HubSpot) or ticketing tools is preferred.</li><div><br></div><div><b>Language Requirements (MENA-Focused)</b></div><li><b>Fluent Arabic</b> (spoken and written) is strongly preferred for most MENA markets.</li><li><b>Professional English</b> (spoken and written) is required.</li><li>Additional languages (French for North Africa, Urdu/Hindi/Tagalog for GCC customer bases) are a plus depending on market needs.</li><div><b>Skills and Competencies</b></div><li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li><li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li><li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li><li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li><li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li><li>High integrity and discretion when handling confidential customer and company information.</li><li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li><div><b>Working Conditions and Schedule</b></div><li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li><li>Typical working weeks in parts of MENA may follow <b>Sunday–Thursday</b>, with flexibility required during peak periods.</li><li>Willingness to support schedule changes during <b>Ramadan</b> or regional holidays as operational needs require (with fair scheduling practices).</li><li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Customer Service Representative Administrative","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a <b>Customer Service Representative – Administrative</b> to support our customers and internal teams across the <b>Middle East and North Africa (MENA)</b> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div><div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the Middle East and North Africa (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/12884483-c546-417f-8efa-461def0bd5e6","applyUrl":"https://jobs.lever.co/skillerszone/12884483-c546-417f-8efa-461def0bd5e6/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><strong>Performance Indicators (KPIs)</strong></div>\n<div>Success in this role is commonly measured by:</div>\n<div>First response time and overall resolution time</div>\n<div>Quality and accuracy of case documentation</div>\n<div>Customer satisfaction feedback (CSAT) and complaint handling quality</div>\n<div>Ticket backlog management and follow-up consistency</div>\n<div>Adherence to policies, scripts/processes, and service standards</div>\n<div>Administrative accuracy (data quality, report timeliness, document compliance)</div>\n<div>&nbsp;</div>\n<div><strong>Career Growth Opportunities</strong></div>\n<div>This role offers clear development pathways, depending on performance and interest, including:</div>\n<div>Senior Customer Service Representative / Team Lead</div>\n<div>Customer Experience (CX) Specialist</div>\n<div>Office Administrator / Operations Coordinator</div>\n<div>Sales Support / Account Coordinator</div>\n<div>Quality Assurance (QA) or Training Specialist</div>\n<div>&nbsp;</div>\n<div><strong>Equal Opportunity Statement</strong></div>\n<div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div>\n<div>&nbsp;</div>","categories":{"commitment":"Full Time","location":"Medina, Medina Province","team":"Administator","allLocations":["Medina, Medina Province"]},"createdAt":1774148513109,"descriptionPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the Middle East and North Africa (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a <strong>Customer Service Representative – Administrative</strong> to support our customers and internal teams across the <strong>Middle East and North Africa (MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"f6142b53-8d1a-4cff-b4df-bfaa516454b1","lists":[{"text":"responsibilities","content":"\n<li><strong>Customer Service (Primary)</strong></li>\n<li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li>\n<li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li>\n<li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li>\n<li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li>\n<li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li>\n<li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Administrative Support (Core)</strong></li>\n<li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li>\n<li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li>\n<li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li>\n<li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li>\n<li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li>\n<li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Cross-Functional Coordination</strong></li>\n<li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li>\n<li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li>\n<li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li>\n<li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>\n"},{"text":"requirements","content":"\n<li>High school diploma required; <strong>Bachelor’s degree or diploma</strong> in Business Administration, Communications, or a related field is preferred.</li>\n<li><strong>1–3 years</strong> of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li>\n<li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <strong>Excel/Sheets</strong>, email management, and document formatting.</li>\n<li>Experience using <strong>CRM systems</strong> (e.g., Salesforce, Zoho, Dynamics, HubSpot) or ticketing tools is preferred.</li>\n\n<div>&nbsp;</div>\n<div><strong>Language Requirements (MENA-Focused)</strong></div>\n\n<li><strong>Fluent Arabic</strong> (spoken and written) is strongly preferred for most MENA markets.</li>\n<li><strong>Professional English</strong> (spoken and written) is required.</li>\n<li>Additional languages (French for North Africa, Urdu/Hindi/Tagalog for GCC customer bases) are a plus depending on market needs.</li>\n\n<div><strong>Skills and Competencies</strong></div>\n\n<li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li>\n<li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li>\n<li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li>\n<li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li>\n<li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li>\n<li>High integrity and discretion when handling confidential customer and company information.</li>\n<li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li>\n\n<div><strong>Working Conditions and Schedule</strong></div>\n\n<li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li>\n<li>Typical working weeks in parts of MENA may follow <strong>Sunday–Thursday</strong>, with flexibility required during peak periods.</li>\n<li>Willingness to support schedule changes during <strong>Ramadan</strong> or regional holidays as operational needs require (with fair scheduling practices).</li>\n<li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>\n"}],"salaryRange":{"currency":"USD","interval":"per-month-salary","min":1900,"max":2900},"text":"Customer Service Representative Administrative","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a <strong>Customer Service Representative &ndash; Administrative</strong> to support our customers and internal teams across the <strong>Middle East and North Africa (MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the Middle East and North Africa (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/f6142b53-8d1a-4cff-b4df-bfaa516454b1","applyUrl":"https://jobs.lever.co/skillerszone/f6142b53-8d1a-4cff-b4df-bfaa516454b1/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><strong>Performance Indicators (KPIs)</strong></div>\n<div>Success in this role is commonly measured by:</div>\n<div>First response time and overall resolution time</div>\n<div>Quality and accuracy of case documentation</div>\n<div>Customer satisfaction feedback (CSAT) and complaint handling quality</div>\n<div>Ticket backlog management and follow-up consistency</div>\n<div>Adherence to policies, scripts/processes, and service standards</div>\n<div>Administrative accuracy (data quality, report timeliness, document compliance)</div>\n<div>&nbsp;</div>\n<div><strong>Career Growth Opportunities</strong></div>\n<div>This role offers clear development pathways, depending on performance and interest, including:</div>\n<div>Senior Customer Service Representative / Team Lead</div>\n<div>Customer Experience (CX) Specialist</div>\n<div>Office Administrator / Operations Coordinator</div>\n<div>Sales Support / Account Coordinator</div>\n<div>Quality Assurance (QA) or Training Specialist</div>\n<div>&nbsp;</div>\n<div><strong>Equal Opportunity Statement</strong></div>\n<div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div>\n<div>&nbsp;</div>","categories":{"commitment":"Full Time","location":"Jeddah, Makkah Province","team":"Customer Support","allLocations":["Jeddah, Makkah Province"]},"createdAt":1773346882698,"descriptionPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a <strong>Customer Service Representative – Administrative</strong> to support our customers and internal teams across the<strong> (MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"0646c5ce-c3d8-432f-a29d-6e588266fce5","lists":[{"text":"responsibilities","content":"\n<li><strong>Customer Service (Primary)</strong></li>\n<li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li>\n<li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li>\n<li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li>\n<li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li>\n<li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li>\n<li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Administrative Support</strong></li>\n<li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li>\n<li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li>\n<li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li>\n<li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li>\n<li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li>\n<li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Cross-Functional Coordination</strong></li>\n<li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li>\n<li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li>\n<li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li>\n<li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>\n"},{"text":"requirements","content":"\n<li>High school diploma required; <strong>Bachelor’s degree or diploma</strong> in a related field is preferred.</li>\n<li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li>\n<li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <strong>Excel/Sheets</strong>, email management, and document formatting.</li>\n<li>Experience using <strong>CRM systems</strong></li>\n\n<div>&nbsp;</div>\n\n<li><strong>Language Requirements (MENA-Focused)</strong></li>\n<li><strong>Basic Arabic</strong> (spoken and written)</li>\n<li><strong> English</strong> basic (spoken and written).</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Skills and Competencies</strong></li>\n<li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li>\n<li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li>\n<li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li>\n<li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li>\n<li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li>\n<li>High integrity and discretion when handling confidential customer and company information.</li>\n<li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li>\n<li><strong>Working Conditions and Schedule</strong></li>\n<li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li>\n<li>Typical working weeks in parts of MENA may follow <strong>Sunday–Thursday</strong>, with flexibility required during peak periods.</li>\n\n\n<li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>\n"}],"salaryRange":{"currency":"USD","interval":"per-week-salary","max":750,"min":600},"text":"Customer Service Representative Analyst – Administrative","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a <strong>Customer Service Representative &ndash; Administrative</strong> to support our customers and internal teams across the<strong> (MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/0646c5ce-c3d8-432f-a29d-6e588266fce5","applyUrl":"https://jobs.lever.co/skillerszone/0646c5ce-c3d8-432f-a29d-6e588266fce5/apply"},{"additionalPlain":"Performance Indicators (KPIs)\nSuccess in this role is commonly measured by:\nFirst response time and overall resolution time\nQuality and accuracy of case documentation\nCustomer satisfaction feedback (CSAT) and complaint handling quality\nTicket backlog management and follow-up consistency\nAdherence to policies, scripts/processes, and service standards\nAdministrative accuracy (data quality, report timeliness, document compliance)\n\nCareer Growth Opportunities\nThis role offers clear development pathways, depending on performance and interest, including:\nSenior Customer Service Representative / Team Lead\nCustomer Experience (CX) Specialist\nOffice Administrator / Operations Coordinator\nSales Support / Account Coordinator\nQuality Assurance (QA) or Training Specialist\n\nEqual Opportunity Statement\nWe are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.\n\n","additional":"<div><strong>Performance Indicators (KPIs)</strong></div>\n<div>Success in this role is commonly measured by:</div>\n<div>First response time and overall resolution time</div>\n<div>Quality and accuracy of case documentation</div>\n<div>Customer satisfaction feedback (CSAT) and complaint handling quality</div>\n<div>Ticket backlog management and follow-up consistency</div>\n<div>Adherence to policies, scripts/processes, and service standards</div>\n<div>Administrative accuracy (data quality, report timeliness, document compliance)</div>\n<div>&nbsp;</div>\n<div><strong>Career Growth Opportunities</strong></div>\n<div>This role offers clear development pathways, depending on performance and interest, including:</div>\n<div>Senior Customer Service Representative / Team Lead</div>\n<div>Customer Experience (CX) Specialist</div>\n<div>Office Administrator / Operations Coordinator</div>\n<div>Sales Support / Account Coordinator</div>\n<div>Quality Assurance (QA) or Training Specialist</div>\n<div>&nbsp;</div>\n<div><strong>Equal Opportunity Statement</strong></div>\n<div>We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.</div>\n<div>&nbsp;</div>","categories":{"commitment":"Full Time","location":"Mecca, Makkah Province","team":"Customer Support","allLocations":["Mecca, Makkah Province"]},"createdAt":1773347016756,"descriptionPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","description":"<div>We are seeking a <strong>Customer Service Representative – Administrative</strong> to support our customers and internal teams across the<strong> (MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","id":"3a1eddec-e711-4e0b-ad59-78dfb1773672","lists":[{"text":"responsibilities","content":"\n<li><strong>Customer Service (Primary)</strong></li>\n<li>Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable).</li>\n<li>Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures.</li>\n<li>Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed.</li>\n<li>Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations.</li>\n<li>Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets.</li>\n<li>Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution.</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Administrative Support</strong></li>\n<li>Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance.</li>\n<li>Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports.</li>\n<li>Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams.</li>\n<li>Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems.</li>\n<li>Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team.</li>\n<li>Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs).</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Cross-Functional Coordination</strong></li>\n<li>Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly.</li>\n<li>Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination.</li>\n<li>Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance.</li>\n<li>••Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases.</li>\n"},{"text":"requirements","content":"\n<li>High school diploma required; <strong>Bachelor’s degree or diploma</strong> in a related field is preferred.</li>\n<li>Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).</li>\n<li>Proficiency with common office tools (Microsoft Office/Google Workspace), especially <strong>Excel/Sheets</strong>, email management, and document formatting.</li>\n<li>Experience using <strong>CRM systems</strong></li>\n\n<div>&nbsp;</div>\n\n<li><strong>Language Requirements (MENA-Focused)</strong></li>\n<li><strong>Basic Arabic</strong> (spoken and written)</li>\n<li><strong> English</strong> basic (spoken and written).</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Skills and Competencies</strong></li>\n<li>Strong customer-first mindset with the ability to remain calm and professional under pressure.</li>\n<li>Excellent verbal and written communication with clear, polite, and solution-oriented messaging.</li>\n<li>Strong attention to detail and accuracy in documentation, data entry, and record-keeping.</li>\n<li>Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment.</li>\n<li>Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed.</li>\n<li>High integrity and discretion when handling confidential customer and company information.</li>\n<li>Cultural sensitivity and awareness of customer expectations across different MENA countries.</li>\n<li><strong>Working Conditions and Schedule</strong></li>\n<li>Role may be office-based, hybrid, or remote depending on business needs and country regulations.</li>\n<li>Typical working weeks in parts of MENA may follow <strong>Sunday–Thursday</strong>, with flexibility required during peak periods.</li>\n\n\n<li>••Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases.</li>\n"}],"salaryRange":{"currency":"USD","interval":"per-week-salary","max":750,"min":600},"text":"Customer Service Representative Analyst – Administrative","country":"SA","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We are seeking a <strong>Customer Service Representative &ndash; Administrative</strong> to support our customers and internal teams across the<strong> (MENA)</strong> region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.</div>\n<div>You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.</div>","descriptionBodyPlain":"We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the (MENA) region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.\nYou will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.\n","hostedUrl":"https://jobs.lever.co/skillerszone/3a1eddec-e711-4e0b-ad59-78dfb1773672","applyUrl":"https://jobs.lever.co/skillerszone/3a1eddec-e711-4e0b-ad59-78dfb1773672/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","location":"Dubai","team":"Administrative","allLocations":["Dubai"]},"createdAt":1772533943162,"descriptionPlain":"We’re looking for a Front-End Developer to build and maintain modern, performant, and accessible web experiences. You’ll work closely with product, design, and back-end teams to ship high-quality features, improve UI consistency, and ensure a great user experience across devices and browsers.\n\nWhat you’ll do\nBuild responsive, user-friendly web interfaces using modern front-end frameworks.\nTranslate designs (Figma/Sketch/etc.) into high-quality, reusable components.\nImplement state management, routing, forms, and client-side data flows.\nIntegrate front-end code with APIs (REST/GraphQL) and collaborate on API contracts.\nOptimize performance (bundle size, rendering, caching, Core Web Vitals).\nEnsure accessibility (WCAG) and cross-browser compatibility.\nWrite clean, maintainable code with testing and documentation.\nParticipate in code reviews, technical planning, and iterative product delivery.\nMonitor and troubleshoot UI issues in production; improve reliability and usability.\nContribute to design systems/component libraries and front-end standards.\n\n\n\nNice to have\nExperience with Next.js (SSR/SSG), Remix, or other meta-frameworks.\nComponent libraries/design systems (Storybook, Material UI, Chakra, Tailwind, etc.).\nAccessibility experience (WCAG audits, ARIA patterns).\nPerformance profiling and optimization (Lighthouse, WebPageTest).\nGraphQL (Apollo/Relay) and real-time patterns (WebSockets).\nExperience with CI/CD and deploying front-end apps.\nBasic back-end knowledge (Node.js) or familiarity with cloud platforms.\n\nTech stack (example — customize)\nReact + TypeScript, Next.js\nTailwind CSS / CSS Modules / Styled Components\nREST/GraphQL APIs\nTesting: Jest, React Testing Library, Cypress/Playwright\nTooling: Vite/Webpack, ESLint, Prettier\nCollaboration: GitHub, Jira, Figma\n\nKey competencies\nProduct-minded UI development and attention to detail\nComponent-driven architecture and maintainable patterns\nStrong debugging skills and thoughtful tradeoffs\nOwnership mentality and ability to deliver iteratively\n\nBenefits (optional placeholder)\nCompetitive salary + bonus/equity (if applicable)\nHybrid/remote options\nPension/401(k)\nPrivate healthcare\nLearning budget + conference support\nGenerous PTO and parental leave\n\nHiring process (optional)\nIntro call\nTechnical interview (pairing or take-home)\nCross-functional interview (product/design)\n••Final chat + references\n","description":"<div>We’re looking for a Front-End Developer to build and maintain modern, performant, and accessible web experiences. You’ll work closely with product, design, and back-end teams to ship high-quality features, improve UI consistency, and ensure a great user experience across devices and browsers.</div><div><br></div><div><b>What you’ll do</b></div><div>Build responsive, user-friendly web interfaces using modern front-end frameworks.</div><div>Translate designs (Figma/Sketch/etc.) into high-quality, reusable components.</div><div>Implement state management, routing, forms, and client-side data flows.</div><div>Integrate front-end code with APIs (REST/GraphQL) and collaborate on API contracts.</div><div>Optimize performance (bundle size, rendering, caching, Core Web Vitals).</div><div>Ensure accessibility (WCAG) and cross-browser compatibility.</div><div>Write clean, maintainable code with testing and documentation.</div><div>Participate in code reviews, technical planning, and iterative product delivery.</div><div>Monitor and troubleshoot UI issues in production; improve reliability and usability.</div><div>Contribute to design systems/component libraries and front-end standards.</div><div><br></div><div><br></div><div><br></div><div><b>Nice to have</b></div><div>Experience with <b><a href=\"http://Next.js\">Next.js</a></b> (SSR/SSG), Remix, or other meta-frameworks.</div><div>Component libraries/design systems (Storybook, Material UI, Chakra, Tailwind, etc.).</div><div>Accessibility experience (WCAG audits, ARIA patterns).</div><div>Performance profiling and optimization (Lighthouse, WebPageTest).</div><div>GraphQL (Apollo/Relay) and real-time patterns (WebSockets).</div><div>Experience with CI/CD and deploying front-end apps.</div><div>Basic back-end knowledge (<a href=\"http://Node.js\">Node.js</a>) or familiarity with cloud platforms.</div><div><br></div><div><b>Tech stack (example — customize)</b></div><div>React + TypeScript, <a href=\"http://Next.js\">Next.js</a></div><div>Tailwind CSS / CSS Modules / Styled Components</div><div>REST/GraphQL APIs</div><div>Testing: Jest, React Testing Library, Cypress/Playwright</div><div>Tooling: Vite/Webpack, ESLint, Prettier</div><div>Collaboration: GitHub, Jira, Figma</div><div><br></div><div><b>Key competencies</b></div><div>Product-minded UI development and attention to detail</div><div>Component-driven architecture and maintainable patterns</div><div>Strong debugging skills and thoughtful tradeoffs</div><div>Ownership mentality and ability to deliver iteratively</div><div><br></div><div><b>Benefits (optional placeholder)</b></div><div>Competitive salary + bonus/equity (if applicable)</div><div>Hybrid/remote options</div><div>Pension/401(k)</div><div>Private healthcare</div><div>Learning budget + conference support</div><div>Generous PTO and parental leave</div><div><br></div><div><b>Hiring process (optional)</b></div><div>Intro call</div><div>Technical interview (pairing or take-home)</div><div>Cross-functional interview (product/design)</div><div><span style=\"font-size: 9px;\">••</span>Final chat + references</div>","id":"50b219cb-f5e8-423d-9d39-cde0cb714e51","lists":[{"text":"Requirements","content":"<li><b>What we’re looking for (required)</b></li><li>2+ years (adjust as needed) professional experience in front-end development.</li><li>Strong proficiency in <b>JavaScript/TypeScript</b>, <b>HTML5</b>, and <b>CSS3</b>.</li><li>Experience with <b>React</b> (or similar framework like Vue/Angular).</li><li>Solid understanding of responsive design, browser APIs, and web fundamentals.</li><li>Familiarity with version control (Git) and modern build tooling (Vite/Webpack).</li><li>Experience consuming APIs and handling authentication/session flows.</li><li>Working knowledge of testing practices (unit/integration/e2e).</li><li>Strong communication skills and ability to collaborate cross-functionally.</li>"}],"salaryRange":{"min":35000,"max":45000,"currency":"USD","interval":"per-year-salary"},"text":"Front-End Developer","country":"AE","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>We’re looking for a Front-End Developer to build and maintain modern, performant, and accessible web experiences. You’ll work closely with product, design, and back-end teams to ship high-quality features, improve UI consistency, and ensure a great user experience across devices and browsers.</div><div><br></div><div><b>What you’ll do</b></div><div>Build responsive, user-friendly web interfaces using modern front-end frameworks.</div><div>Translate designs (Figma/Sketch/etc.) into high-quality, reusable components.</div><div>Implement state management, routing, forms, and client-side data flows.</div><div>Integrate front-end code with APIs (REST/GraphQL) and collaborate on API contracts.</div><div>Optimize performance (bundle size, rendering, caching, Core Web Vitals).</div><div>Ensure accessibility (WCAG) and cross-browser compatibility.</div><div>Write clean, maintainable code with testing and documentation.</div><div>Participate in code reviews, technical planning, and iterative product delivery.</div><div>Monitor and troubleshoot UI issues in production; improve reliability and usability.</div><div>Contribute to design systems/component libraries and front-end standards.</div><div><br></div><div><br></div><div><br></div><div><b>Nice to have</b></div><div>Experience with <b><a href=\"http://Next.js\">Next.js</a></b> (SSR/SSG), Remix, or other meta-frameworks.</div><div>Component libraries/design systems (Storybook, Material UI, Chakra, Tailwind, etc.).</div><div>Accessibility experience (WCAG audits, ARIA patterns).</div><div>Performance profiling and optimization (Lighthouse, WebPageTest).</div><div>GraphQL (Apollo/Relay) and real-time patterns (WebSockets).</div><div>Experience with CI/CD and deploying front-end apps.</div><div>Basic back-end knowledge (<a href=\"http://Node.js\">Node.js</a>) or familiarity with cloud platforms.</div><div><br></div><div><b>Tech stack (example — customize)</b></div><div>React + TypeScript, <a href=\"http://Next.js\">Next.js</a></div><div>Tailwind CSS / CSS Modules / Styled Components</div><div>REST/GraphQL APIs</div><div>Testing: Jest, React Testing Library, Cypress/Playwright</div><div>Tooling: Vite/Webpack, ESLint, Prettier</div><div>Collaboration: GitHub, Jira, Figma</div><div><br></div><div><b>Key competencies</b></div><div>Product-minded UI development and attention to detail</div><div>Component-driven architecture and maintainable patterns</div><div>Strong debugging skills and thoughtful tradeoffs</div><div>Ownership mentality and ability to deliver iteratively</div><div><br></div><div><b>Benefits (optional placeholder)</b></div><div>Competitive salary + bonus/equity (if applicable)</div><div>Hybrid/remote options</div><div>Pension/401(k)</div><div>Private healthcare</div><div>Learning budget + conference support</div><div>Generous PTO and parental leave</div><div><br></div><div><b>Hiring process (optional)</b></div><div>Intro call</div><div>Technical interview (pairing or take-home)</div><div>Cross-functional interview (product/design)</div><div><span style=\"font-size: 9px;\">••</span>Final chat + references</div>","descriptionBodyPlain":"We’re looking for a Front-End Developer to build and maintain modern, performant, and accessible web experiences. You’ll work closely with product, design, and back-end teams to ship high-quality features, improve UI consistency, and ensure a great user experience across devices and browsers.\n\nWhat you’ll do\nBuild responsive, user-friendly web interfaces using modern front-end frameworks.\nTranslate designs (Figma/Sketch/etc.) into high-quality, reusable components.\nImplement state management, routing, forms, and client-side data flows.\nIntegrate front-end code with APIs (REST/GraphQL) and collaborate on API contracts.\nOptimize performance (bundle size, rendering, caching, Core Web Vitals).\nEnsure accessibility (WCAG) and cross-browser compatibility.\nWrite clean, maintainable code with testing and documentation.\nParticipate in code reviews, technical planning, and iterative product delivery.\nMonitor and troubleshoot UI issues in production; improve reliability and usability.\nContribute to design systems/component libraries and front-end standards.\n\n\n\nNice to have\nExperience with Next.js (SSR/SSG), Remix, or other meta-frameworks.\nComponent libraries/design systems (Storybook, Material UI, Chakra, Tailwind, etc.).\nAccessibility experience (WCAG audits, ARIA patterns).\nPerformance profiling and optimization (Lighthouse, WebPageTest).\nGraphQL (Apollo/Relay) and real-time patterns (WebSockets).\nExperience with CI/CD and deploying front-end apps.\nBasic back-end knowledge (Node.js) or familiarity with cloud platforms.\n\nTech stack (example — customize)\nReact + TypeScript, Next.js\nTailwind CSS / CSS Modules / Styled Components\nREST/GraphQL APIs\nTesting: Jest, React Testing Library, Cypress/Playwright\nTooling: Vite/Webpack, ESLint, Prettier\nCollaboration: GitHub, Jira, Figma\n\nKey competencies\nProduct-minded UI development and attention to detail\nComponent-driven architecture and maintainable patterns\nStrong debugging skills and thoughtful tradeoffs\nOwnership mentality and ability to deliver iteratively\n\nBenefits (optional placeholder)\nCompetitive salary + bonus/equity (if applicable)\nHybrid/remote options\nPension/401(k)\nPrivate healthcare\nLearning budget + conference support\nGenerous PTO and parental leave\n\nHiring process (optional)\nIntro call\nTechnical interview (pairing or take-home)\nCross-functional interview (product/design)\n••Final chat + references\n","hostedUrl":"https://jobs.lever.co/skillerszone/50b219cb-f5e8-423d-9d39-cde0cb714e51","applyUrl":"https://jobs.lever.co/skillerszone/50b219cb-f5e8-423d-9d39-cde0cb714e51/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"Columbus, OH","team":"Customer Service","allLocations":["Columbus, OH"]},"createdAt":1780554016233,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"0591a8b4-f4f0-4aa9-9edc-831ed2661707","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/0591a8b4-f4f0-4aa9-9edc-831ed2661707","applyUrl":"https://jobs.lever.co/skillerszone/0591a8b4-f4f0-4aa9-9edc-831ed2661707/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"Charlotte, NC","team":"Customer Service","allLocations":["Charlotte, NC"]},"createdAt":1780554168243,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"240a130c-30fa-4dee-83ec-91b9dd537321","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/240a130c-30fa-4dee-83ec-91b9dd537321","applyUrl":"https://jobs.lever.co/skillerszone/240a130c-30fa-4dee-83ec-91b9dd537321/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"San Jose, CA","team":"Customer Service","allLocations":["San Jose, CA"]},"createdAt":1780553719487,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"3ac4c71a-d17b-417c-a841-c6656b9f4014","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/3ac4c71a-d17b-417c-a841-c6656b9f4014","applyUrl":"https://jobs.lever.co/skillerszone/3ac4c71a-d17b-417c-a841-c6656b9f4014/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"Philadelphia, PA","team":"Customer Service","allLocations":["Philadelphia, PA"]},"createdAt":1779734303368,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"46f43ba1-0191-4168-9afa-5053068ad455","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/46f43ba1-0191-4168-9afa-5053068ad455","applyUrl":"https://jobs.lever.co/skillerszone/46f43ba1-0191-4168-9afa-5053068ad455/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"Dallas, TX","team":"Customer Service","allLocations":["Dallas, TX"]},"createdAt":1779735106082,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"635e5aa0-142e-4e46-9581-6ba35fbe1173","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/635e5aa0-142e-4e46-9581-6ba35fbe1173","applyUrl":"https://jobs.lever.co/skillerszone/635e5aa0-142e-4e46-9581-6ba35fbe1173/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"Jacksonville, FL","team":"Customer Service","allLocations":["Jacksonville, FL"]},"createdAt":1780553507207,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"6a2bddc3-38a6-436a-b78d-4ce712304ec6","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/6a2bddc3-38a6-436a-b78d-4ce712304ec6","applyUrl":"https://jobs.lever.co/skillerszone/6a2bddc3-38a6-436a-b78d-4ce712304ec6/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"Chicago, IL","team":"Customer Service","allLocations":["Chicago, IL"]},"createdAt":1779733768391,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"7672ed4a-02f6-444d-ba92-9fdf46dbcf7a","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/7672ed4a-02f6-444d-ba92-9fdf46dbcf7a","applyUrl":"https://jobs.lever.co/skillerszone/7672ed4a-02f6-444d-ba92-9fdf46dbcf7a/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"Fort Worth, TX","team":"Customer Service","allLocations":["Fort Worth, TX"]},"createdAt":1780553878014,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"7e7c6deb-6278-4207-917b-9dde746175f7","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/7e7c6deb-6278-4207-917b-9dde746175f7","applyUrl":"https://jobs.lever.co/skillerszone/7e7c6deb-6278-4207-917b-9dde746175f7/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"Houston, TX","team":"Customer Service","allLocations":["Houston, TX"]},"createdAt":1779734002919,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"8442d548-1e23-48ff-9f0a-5cbfb5bed36a","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/8442d548-1e23-48ff-9f0a-5cbfb5bed36a","applyUrl":"https://jobs.lever.co/skillerszone/8442d548-1e23-48ff-9f0a-5cbfb5bed36a/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"San Antonio, TX","team":"Customer Service","allLocations":["San Antonio, TX"]},"createdAt":1779734576576,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"8481819f-c727-4395-9cad-9e4f16d6194c","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/8481819f-c727-4395-9cad-9e4f16d6194c","applyUrl":"https://jobs.lever.co/skillerszone/8481819f-c727-4395-9cad-9e4f16d6194c/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"Austin, TX","team":"Customer Service","allLocations":["Austin, TX"]},"createdAt":1779735261334,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"9322615b-cd4c-4d21-b414-a086a6311819","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/9322615b-cd4c-4d21-b414-a086a6311819","applyUrl":"https://jobs.lever.co/skillerszone/9322615b-cd4c-4d21-b414-a086a6311819/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"Austin, TX","team":"Customer Service","allLocations":["Austin, TX"]},"createdAt":1780553663759,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"c3b1cdaf-da28-4c09-b2f2-fa507afb8457","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/c3b1cdaf-da28-4c09-b2f2-fa507afb8457","applyUrl":"https://jobs.lever.co/skillerszone/c3b1cdaf-da28-4c09-b2f2-fa507afb8457/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"Phoenix, AZ","team":"Customer Service","allLocations":["Phoenix, AZ"]},"createdAt":1779734161629,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"df38c277-8fb8-4e68-9174-6d23cadc6af2","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/df38c277-8fb8-4e68-9174-6d23cadc6af2","applyUrl":"https://jobs.lever.co/skillerszone/df38c277-8fb8-4e68-9174-6d23cadc6af2/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"Los Angeles, CA","team":"Customer Service","allLocations":["Los Angeles, CA"]},"createdAt":1779732465510,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"e0715c55-1946-4fbd-b2cf-48eca5cd0538","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/e0715c55-1946-4fbd-b2cf-48eca5cd0538","applyUrl":"https://jobs.lever.co/skillerszone/e0715c55-1946-4fbd-b2cf-48eca5cd0538/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"New York City, NY","team":"Customer Service","allLocations":["New York City, NY"]},"createdAt":1779732965595,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"e5bdd2d1-9fed-494b-9b25-faab60ea02e0","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/e5bdd2d1-9fed-494b-9b25-faab60ea02e0","applyUrl":"https://jobs.lever.co/skillerszone/e5bdd2d1-9fed-494b-9b25-faab60ea02e0/apply"},{"additionalPlain":"","additional":"<div>\n<p>Preferred Qualifications<br>Previous data entry, administrative, or customer support experience preferred but not required<br>Familiarity with Microsoft Excel, Google Sheets, and online databases is a plus<br>Benefits<br>Fully remote position<br>Flexible scheduling options<br>Paid training provided<br>Career advancement opportunities<br>Supportive and collaborative work environment<br>Work-life balance with remote flexibility<br>Why Join Us?</p>\n<p>We are committed to creating a positive and supportive workplace where motivated individuals can succeed and grow. If you are dependable, organized, and looking for a flexible remote opportunity with competitive pay, we encourage you to apply today.</p>\n</div>","categories":{"commitment":"Full Time","location":"San Diego, CA","team":"Customer Service","allLocations":["San Diego, CA"]},"createdAt":1779734869395,"descriptionPlain":"","description":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25–$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","id":"e9a98e47-e9d0-499e-8846-e43730209c12","lists":[],"salaryRange":{"min":25,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Remote Data Entry Specialist","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div>\n<p style=\"text-align: justify;\">Job Overview</p>\n<p style=\"text-align: justify;\">We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems. This is a fully remote position offering flexibility, paid training, and opportunities for professional growth.</p>\n<p style=\"text-align: justify;\">Salary<br>$25&ndash;$30 per hour<br>Weekly pay available depending on employer policies</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/skillerszone/e9a98e47-e9d0-499e-8846-e43730209c12","applyUrl":"https://jobs.lever.co/skillerszone/e9a98e47-e9d0-499e-8846-e43730209c12/apply"},{"additionalPlain":"Why Join Us?\n\nCompetitive salary and benefits package, including health, dental, and vision coverage.\n\nA creative and collaborative work environment with opportunities for growth and innovation.\n\nBe part of a company that is transforming the affiliate marketing and recruitment industries with innovative solutions.\n\nFlexible work environment with a focus on work-life balance.\n\nOpportunities for career advancement and professional development.\n","additional":"<div>Why Join Us?</div><div><br></div><div>Competitive salary and benefits package, including health, dental, and vision coverage.</div><div><br></div><div>A creative and collaborative work environment with opportunities for growth and innovation.</div><div><br></div><div>Be part of a company that is transforming the affiliate marketing and recruitment industries with innovative solutions.</div><div><br></div><div>Flexible work environment with a focus on work-life balance.</div><div><br></div><div>Opportunities for career advancement and professional development.</div>","categories":{"commitment":"Full Time","location":"Philadelphia, PA","team":"Customer Service","allLocations":["Philadelphia, PA"]},"createdAt":1772664555887,"descriptionPlain":"About SkillersZone LLC:\nSkillersZone LLC is a leading provider of affiliate marketing and recruitment software solutions, helping businesses streamline their recruitment and marketing strategies with innovative technology. We are looking for a creative Video Editor to join our marketing team and produce high-quality video content that engages our audience and enhances our brand presence.\n\nPosition Overview:\nThe Video Editor will be responsible for editing and producing compelling video content for various platforms, including social media, our website, product demos, webinars, and promotional campaigns. The ideal candidate will have a strong eye for detail, a passion for storytelling, and proficiency in video editing software. You will work closely with the marketing and creative teams to deliver videos that support marketing initiatives, increase brand awareness, and drive engagement.\n","description":"<div>About SkillersZone LLC:</div><div>SkillersZone LLC is a leading provider of affiliate marketing and recruitment software solutions, helping businesses streamline their recruitment and marketing strategies with innovative technology. We are looking for a creative Video Editor to join our marketing team and produce high-quality video content that engages our audience and enhances our brand presence.</div><div><br></div><div>Position Overview:</div><div>The Video Editor will be responsible for editing and producing compelling video content for various platforms, including social media, our website, product demos, webinars, and promotional campaigns. The ideal candidate will have a strong eye for detail, a passion for storytelling, and proficiency in video editing software. You will work closely with the marketing and creative teams to deliver videos that support marketing initiatives, increase brand awareness, and drive engagement.</div>","id":"6b6df207-07c4-4496-b921-d904ee316397","lists":[{"text":"Requirements","content":"<li>Key Responsibilities:</li><li><br></li><li>Video Editing: Edit and assemble raw footage into polished, high-quality videos, including promotional videos, product demos, educational content, social media videos, and more.</li><li><br></li><li>Storytelling &amp; Creativity: Collaborate with the creative and marketing teams to develop video concepts that align with brand messaging, ensuring each video tells a compelling story.</li><li><br></li><li>Audio &amp; Visual Editing: Enhance audio quality, sync sound, add sound effects, music, and graphics to create a professional and polished final product.</li><li><br></li><li>Motion Graphics &amp; Animation: Create motion graphics, animations, and visual effects to enhance video content when necessary.</li><li><br></li><li>Video Optimization: Optimize videos for various platforms (e.g., YouTube, social media, website) to ensure the best visual and audio quality, and ensure that videos meet the specifications for each platform.</li><li><br></li><li>Project Management: Manage video production timelines, ensuring that all projects are completed on time and within budget, with attention to detail and accuracy.</li><li><br></li><li>Collaboration: Work closely with the marketing, design, and content teams to incorporate feedback and revisions into videos and ensure consistency with branding and messaging.</li><li><br></li><li>Content Planning &amp; Strategy: Contribute to video content planning and brainstorming sessions, helping to shape the video strategy for the brand.</li><li><br></li><li>Archiving &amp; Organizing: Organize and maintain video assets, ensuring files are easily accessible and archived for future use.</li><li><br></li><li>Performance Analytics: Monitor the performance of video content across platforms and suggest improvements based on viewer engagement and feedback.</li><li><br></li><li>Qualifications:</li><li><br></li><li>Proven experience as a Video Editor or similar role, with a strong portfolio of completed video projects.</li><li><br></li><li>Proficiency in video editing software, such as Adobe Premiere Pro, Final Cut Pro, After Effects, and other related tools.</li><li><br></li><li>Solid understanding of video production processes, including shooting, editing, and post-production.</li><li><br></li><li>Strong attention to detail and ability to maintain high-quality standards across all video content.</li><li><br></li><li>Experience with motion graphics, animation, and visual effects is a plus.</li><li><br></li><li>Understanding of social media platforms, video formats, and specifications (e.g., Instagram, YouTube, Facebook).</li><li><br></li><li>Strong communication skills and the ability to collaborate effectively with creative and marketing teams.</li><li><br></li><li>Ability to manage multiple video projects at once, with the ability to prioritize tasks and meet deadlines.</li><li><br></li><li>Familiarity with video compression, formats, and optimizing video content for different platforms.</li><li><br></li><li>Bachelor’s degree in Film Production, Media Studies, or a related field is preferred.</li>"}],"salaryRange":{"min":95000,"max":115000,"currency":"USD","interval":"per-year-salary"},"text":"Video Editor","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About SkillersZone LLC:</div><div>SkillersZone LLC is a leading provider of affiliate marketing and recruitment software solutions, helping businesses streamline their recruitment and marketing strategies with innovative technology. We are looking for a creative Video Editor to join our marketing team and produce high-quality video content that engages our audience and enhances our brand presence.</div><div><br></div><div>Position Overview:</div><div>The Video Editor will be responsible for editing and producing compelling video content for various platforms, including social media, our website, product demos, webinars, and promotional campaigns. The ideal candidate will have a strong eye for detail, a passion for storytelling, and proficiency in video editing software. You will work closely with the marketing and creative teams to deliver videos that support marketing initiatives, increase brand awareness, and drive engagement.</div>","descriptionBodyPlain":"About SkillersZone LLC:\nSkillersZone LLC is a leading provider of affiliate marketing and recruitment software solutions, helping businesses streamline their recruitment and marketing strategies with innovative technology. We are looking for a creative Video Editor to join our marketing team and produce high-quality video content that engages our audience and enhances our brand presence.\n\nPosition Overview:\nThe Video Editor will be responsible for editing and producing compelling video content for various platforms, including social media, our website, product demos, webinars, and promotional campaigns. The ideal candidate will have a strong eye for detail, a passion for storytelling, and proficiency in video editing software. You will work closely with the marketing and creative teams to deliver videos that support marketing initiatives, increase brand awareness, and drive engagement.\n","hostedUrl":"https://jobs.lever.co/skillerszone/6b6df207-07c4-4496-b921-d904ee316397","applyUrl":"https://jobs.lever.co/skillerszone/6b6df207-07c4-4496-b921-d904ee316397/apply"}]