[{"additionalPlain":"The target base salary for this position ranges from $137,300 to $166,000 in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<p>The target base salary for this position ranges from $137,300 to $166,000 in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</p><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Data","allLocations":["New York, NY"]},"createdAt":1789580636068,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nThe Role\nWe are looking for an Analytics Engineer who will supercharge the organization by more fully unlocking Conversational Analytics. You thrive in a startup setting, where every day is different and the problems that you’re tackling don’t have established solutions. \n \nThe role will have two primary focuses:\n1) building data models/semantic models, documentation, context, and evaluations to strengthen our LLMs’ ability to consistently achieve the correct answers, and \n2) training non-data stakeholders to more efficiently and effectively interact with our data stack. \n \nYou will start your time by diving deep into day-to-day analyst work and as you build a strong understanding for how data is used by end stakeholders and build business context. You’ll then transition to building out tooling that allows stakeholders to self-service via Conversational Analytics. You take pride in developing tools, processes, and working frameworks and teaching your colleagues how to use them to better leverage data to generate insights and operationalize data. You have a bias for action, strong communication skills and a continual learning mindset.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><h3>The Role</h3>\n<div>We are looking for an Analytics Engineer who will supercharge the organization by more fully unlocking Conversational Analytics. You thrive in a startup setting, where every day is different and the problems that you’re tackling don’t have established solutions.&nbsp;</div>\n<div>&nbsp;</div>\n<div>The role will have two primary focuses:</div>\n<div>1) building data models/semantic models, documentation, context, and evaluations to strengthen our LLMs’ ability to consistently achieve the correct answers, and&nbsp;<br>2) training non-data stakeholders to more efficiently and effectively interact with our data stack.&nbsp;</div>\n<div>&nbsp;</div>\n<div>You will start your time by diving deep into day-to-day analyst work and as you build a strong understanding for how data is used by end stakeholders and build business context. You’ll then transition to building out tooling that allows stakeholders to self-service via Conversational Analytics. You take pride in developing tools, processes, and working frameworks and teaching your colleagues how to use them to better leverage data to generate insights and operationalize data. You have a bias for action, strong communication skills and a continual learning mindset.</div>","id":"3910baa9-f961-4380-ad0a-01deec07f7a2","lists":[{"text":"What You'll Do","content":"\n<li>For the first 2-3 months, embed with a stakeholder team to dive into day-to-day analyst work,&nbsp;build stakeholder relationships, and develop business fluence</li>\n<li>Build foundational data models, semantic models, documentation, and context that power&nbsp;conversational analytics across a variety of data domains (growth, product, business metrics,&nbsp;operations etc.)</li>\n<li>Approach opaque, unstructured problems by developing core analytic frameworks and&nbsp;standardized semantic models that shape the way the company thinks about our business</li>\n<li>Communicate and collaborate with different stakeholders to identify opportunities and build&nbsp;solutions that standardize our data approach to common problems across the company</li>\n<li>Teach and guide stakeholders on best practices for using LLMs for their own data needs, and&nbsp;distill what works into reusable training materials</li>\n<li>Develop and maintain AI evaluations for conversational analytics, tracking accuracy&nbsp;programmatically and building stakeholder feedback loops</li>\n"},{"text":"What You’ll Bring to the Team","content":"\n<li>4+ years of full-time working experience in quantitative analysis roles, with a portion of that time focused on data modeling in DBT</li>\n<li>Hands-on experience using LLMs for coding and analytics, going beyond asking simple questions and building data products through LLM workflows</li>\n<li>Expert-level SQL skills</li>\n<li>Experience using BI tools (ours are Hex and Looker) to effectively convey information</li>\n<li>Strong communication and teaching skills</li>\n<li>Strong problem solving skills, analytical aptitude, and numerical dexterity</li>\n<li>Demonstrated track record of project ownership</li>\n"},{"text":"Nice-to-haves","content":"\n<li>Experience with AI evaluation of LLM tools</li>\n<li>Experience developing data pipelines and processes</li>\n<li>We are open to data analysts with demonstrable interest and project experience who are looking&nbsp;to make the transition to analytics engineer</li>\n"}],"text":"Analytics Engineer, Conversational Analytics","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<h3>The Role</h3>\n<div>We are looking for an Analytics Engineer who will supercharge the organization by more fully unlocking Conversational Analytics. You thrive in a startup setting, where every day is different and the problems that you&rsquo;re tackling don&rsquo;t have established solutions.&nbsp;</div>\n<div>&nbsp;</div>\n<div>The role will have two primary focuses:</div>\n<div>1) building data models/semantic models, documentation, context, and evaluations to strengthen our LLMs&rsquo; ability to consistently achieve the correct answers, and&nbsp;<br>2) training non-data stakeholders to more efficiently and effectively interact with our data stack.&nbsp;</div>\n<div>&nbsp;</div>\n<div>You will start your time by diving deep into day-to-day analyst work and as you build a strong understanding for how data is used by end stakeholders and build business context. You&rsquo;ll then transition to building out tooling that allows stakeholders to self-service via Conversational Analytics. You take pride in developing tools, processes, and working frameworks and teaching your colleagues how to use them to better leverage data to generate insights and operationalize data. You have a bias for action, strong communication skills and a continual learning mindset.</div>","descriptionBodyPlain":"The Role\nWe are looking for an Analytics Engineer who will supercharge the organization by more fully unlocking Conversational Analytics. You thrive in a startup setting, where every day is different and the problems that you’re tackling don’t have established solutions. \n \nThe role will have two primary focuses:\n1) building data models/semantic models, documentation, context, and evaluations to strengthen our LLMs’ ability to consistently achieve the correct answers, and \n2) training non-data stakeholders to more efficiently and effectively interact with our data stack. \n \nYou will start your time by diving deep into day-to-day analyst work and as you build a strong understanding for how data is used by end stakeholders and build business context. You’ll then transition to building out tooling that allows stakeholders to self-service via Conversational Analytics. You take pride in developing tools, processes, and working frameworks and teaching your colleagues how to use them to better leverage data to generate insights and operationalize data. You have a bias for action, strong communication skills and a continual learning mindset.\n","hostedUrl":"https://jobs.lever.co/ro/3910baa9-f961-4380-ad0a-01deec07f7a2","applyUrl":"https://jobs.lever.co/ro/3910baa9-f961-4380-ad0a-01deec07f7a2/apply"},{"additionalPlain":"The target base salary for this position ranges from $109,200 to $136,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $109,200 to $136,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"commitment":"Full-time","location":"New York, NY or Remote","team":"Clinical","allLocations":["New York, NY or Remote"]},"createdAt":1791821116727,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nThe Role:\nAs an Associate Manager, Clinical Claims, you’ll make sure everything Ro says about its products and services is accurate, evidence-based, and compliant, while helping Marketing say it boldly and defensibly. You’ll review advertising and broader company claims across channels, partnering closely with Marketing, Legal, Regulatory, Clinical, and Product teams and reporting to the Director of Scientific Affairs. You’re a rigorous, curious scientific thinker who can translate complex clinical data into clear, practical guidance. You’ll have the chance to build and own the claims framework, review process, and evidence library as Ro scales.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div>\n<p><strong>The Role:</strong></p>\n<p>As an Associate Manager, Clinical Claims, you’ll make sure everything Ro says about its products and services is accurate, evidence-based, and compliant, while helping Marketing say it boldly and defensibly. You’ll review advertising and broader company claims across channels, partnering closely with Marketing, Legal, Regulatory, Clinical, and Product teams and reporting to the Director of Scientific Affairs. You’re a rigorous, curious scientific thinker who can translate complex clinical data into clear, practical guidance. You’ll have the chance to build and own the claims framework, review process, and evidence library as Ro scales.</p>\n</div>","id":"efbbb498-6b51-4e02-8335-5dcc5b7e517b","lists":[{"text":"What You’ll Do:","content":"\n<li>Review advertising, website content, product pages, packaging, social media, and sales materials to ensure clinical and performance claims are accurate, substantiated, and compliant</li>\n<li>Evaluate supporting evidence (clinical studies, published literature, consumer research) and determine whether it is strong enough to support each claim</li>\n<li>Partner with Marketing, Legal, Regulatory, Clinical, and Product to give clear guidance on claim wording, risk level, and any additional substantiation needed</li>\n<li>Enable bold, defensible marketing by offering workable alternatives and solutions</li>\n<li>Own and build the claims library and evidence database so approved claims and their supporting data are documented and defensible</li>\n<li>Establish and refine claims review processes, templates, and approval workflows that scale with the business</li>\n<li>Success in your first 90 days: learn the portfolio and current review process, audit high-visibility and high-risk claims in market, build relationships with key stakeholders, and propose a prioritized roadmap for process improvements and claims library buildout</li>\n"},{"text":"What You’ll Bring to the Team:","content":"\n<li>3 - 5 years of experience in claims substantiation, medical-legal-regulatory (MLR) review, advertising and promotion regulatory affairs, clinical research, or a related field</li>\n<li>Strong ability to critically appraise clinical data, including study design, sample size, endpoints, and statistical vs. clinical significance</li>\n<li>Working knowledge of FDA and FTC advertising and labeling standards, including the distinction between structure/function and disease claims</li>\n<li>Proven experience partnering with Marketing and Legal in a review or approval process</li>\n<li>Excellent written and verbal communication, with the ability to translate technical findings into clear, practical guidance for non-scientific audiences</li>\n<li>Bachelor’s degree in a scientific or health-related field (advanced degree a plus)</li>\n<li>Bonus points for consulting experience (regulatory, advertising compliance, or life sciences advisory), experience with NAD challenges or regulatory inquiries, or experience building a claims review function from the ground up</li>\n"},{"text":"We’ve Got You Covered:","content":"<div>\n\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n\n</div>"}],"text":"Associate Manager, Clinical Claims","country":"US","workplaceType":"remote","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div>\n<p><strong>The Role:</strong></p>\n<p>As an Associate Manager, Clinical Claims, you&rsquo;ll make sure everything Ro says about its products and services is accurate, evidence-based, and compliant, while helping Marketing say it boldly and defensibly. You&rsquo;ll review advertising and broader company claims across channels, partnering closely with Marketing, Legal, Regulatory, Clinical, and Product teams and reporting to the Director of Scientific Affairs. You&rsquo;re a rigorous, curious scientific thinker who can translate complex clinical data into clear, practical guidance. You&rsquo;ll have the chance to build and own the claims framework, review process, and evidence library as Ro scales.</p>\n</div>","descriptionBodyPlain":"The Role:\nAs an Associate Manager, Clinical Claims, you’ll make sure everything Ro says about its products and services is accurate, evidence-based, and compliant, while helping Marketing say it boldly and defensibly. You’ll review advertising and broader company claims across channels, partnering closely with Marketing, Legal, Regulatory, Clinical, and Product teams and reporting to the Director of Scientific Affairs. You’re a rigorous, curious scientific thinker who can translate complex clinical data into clear, practical guidance. You’ll have the chance to build and own the claims framework, review process, and evidence library as Ro scales.\n","hostedUrl":"https://jobs.lever.co/ro/efbbb498-6b51-4e02-8335-5dcc5b7e517b","applyUrl":"https://jobs.lever.co/ro/efbbb498-6b51-4e02-8335-5dcc5b7e517b/apply"},{"additionalPlain":"We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.\n \nThe target base salary for this position ranges from $103,700 to $120,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>\n<div>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.</div>\n<div>&nbsp;</div>\n<div>The target base salary for this position ranges from $103,700 to $120,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div>\n</div><div><br></div><div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"commitment":"Full-time","location":"New York, NY or Remote","team":"Growth","allLocations":["New York, NY or Remote"]},"createdAt":1791931793132,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nWe are seeking a curious, analytical and results-driven marketing professional to join our Offline Marketing team and help drive new patient growth across Audio, YouTube and endorser partnerships. Reporting to the Senior Manager, Offline Marketing, you will own the day-to-day management and optimization of a growing portfolio of Audio and YouTube campaigns across Ro’s conditions while helping build the next generation of our endorser partnership program. You’ll work across podcast, streaming audio, YouTube and talent partnerships to identify new opportunities, evaluate and structure deals, optimize existing campaigns, and develop a proactive pipeline of endorsers who can help Ro reach and acquire new patients.\nThe ideal candidate combines strong media and performance-marketing instincts with an enthusiasm for creators, talent and partnerships. You are comfortable using data to make decisions, managing a large portfolio of campaigns and external partners, and moving between day-to-day execution and longer-term opportunities to improve and grow a program. This role is highly cross-functional and requires a collaborative approach to working across multiple agency partners, Creative, Legal, Product Marketing, Engineering and Medical teams.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div>\n<p>We are seeking a curious, analytical and results-driven marketing professional to join our Offline Marketing team and help drive new patient growth across Audio, YouTube and endorser partnerships. Reporting to the Senior Manager, Offline Marketing, you will own the day-to-day management and optimization of a growing portfolio of Audio and YouTube campaigns across Ro’s conditions while helping build the next generation of our endorser partnership program. You’ll work across podcast, streaming audio, YouTube and talent partnerships to identify new opportunities, evaluate and structure deals, optimize existing campaigns, and develop a proactive pipeline of endorsers who can help Ro reach and acquire new patients.</p>\n<p>The ideal candidate combines strong media and performance-marketing instincts with an enthusiasm for creators, talent and partnerships. You are comfortable using data to make decisions, managing a large portfolio of campaigns and external partners, and moving between day-to-day execution and longer-term opportunities to improve and grow a program. This role is highly cross-functional and requires a collaborative approach to working across multiple agency partners, Creative, Legal, Product Marketing, Engineering and Medical teams.</p>\n</div>","id":"c0f4bfce-326b-4644-8273-9c7a95e51130","lists":[{"text":"What You’ll Do:","content":"<div>\n\n<li>\n<p>Own and optimize Ro’s Audio and YouTube campaigns across conditions, managing media plans, budgets and ongoing performance against condition-specific acquisition targets.</p>\n</li>\n<li>\n<p>Help build and grow Ro’s endorser ecosystem by proactively identifying high-potential talent and partnership opportunities across podcasts, YouTube and the broader creator landscape.</p>\n</li>\n<li>\n<p>Evaluate and structure new partnership opportunities, assessing media economics, audience fit, historical performance, usage rights, creative potential and expected value to determine where Ro should invest.</p>\n</li>\n<li>\n<p>Develop a proactive partnership pipeline and testing roadmap, identifying new talent, audiences and partnership models that can expand the program beyond its existing portfolio.</p>\n</li>\n<li>\n<p>Manage relationships with Audio and YouTube agencies and external partners, serving as a key day-to-day Ro point of contact and ensuring campaigns launch and operate effectively.</p>\n</li>\n<li>\n<p>Monitor campaign and partner performance and make portfolio recommendations, including where to scale, extend, optimize or exit partnerships based on direct acquisition performance and the broader value of the relationship.</p>\n</li>\n<li>\n<p>Partner closely with Paid Social and Creative teams to extend endorser content, identifying promising footage and concepts and helping translate partnership assets into performative assets.</p>\n</li>\n<li>\n<p>Help shape creative strategy with endorsers and partners, applying learnings from both native placements and Paid Social performance to improve scripts, reads, concepts and future content.</p>\n</li>\n<li>\n<p>Analyze and synthesize media and creative performance, translating campaign data into clear insights and recommendations for budget owners and cross-functional stakeholders.</p>\n</li>\n<li>\n<p>Own key operational workflows across the portfolio, including campaign launches, creative briefing, script refreshes, compliance reviews, reporting and budget management.</p>\n</li>\n<li>\n<p>Develop a deep understanding of Audio and YouTube measurement and attribution, including the different signals Ro uses to understand both direct-response and holistic partnership performance.</p>\n</li>\n<li>\n<p>Stay close to the evolving Audio, YouTube and creator landscape, including emerging talent, competitor activity, platform trends and new partnership opportunities that could help differentiate Ro.</p>\n</li>\n\n</div>"},{"text":"What You’ll Bring to the Team:","content":"<div>\n\n<li>\n<p>3- 5 years of experience in performance marketing, media planning/buying, partnerships, growth marketing, or a related field.</p>\n</li>\n<li>\n<p>Experience managing or supporting scaled acquisition programs within a marketing program with budgets of $3M+/month.</p>\n</li>\n<li>\n<p>Experience across one or more relevant media channels such as Audio (radio + podcasts), YouTube, creator partnerships, TV/CTV, or other Offline acquisition channels.</p>\n</li>\n<li>\n<p>A genuine interest in creators, endorsers, podcasts, YouTube and the broader media landscape, with an instinct for identifying talent and content that could resonate with an audience.</p>\n</li>\n<li>\n<p>Strong performance-marketing instincts and comfort using metrics such as CAC, response rate and conversion performance to evaluate campaigns and make optimization recommendations.</p>\n</li>\n<li>\n<p>You have a passion for data and possess the expertise to utilize both qualitative and quantitative information in effective decision making</p>\n</li>\n<li>\n<p>You have experience and are familiar with running A/B, multivariate, and geo tests</p>\n</li>\n<li>\n<p>You are familiar with the nuances and complexities of the various attribution approaches for offline channels</p>\n</li>\n<li>\n<p>Experience managing external agencies, media partners, creators or other external stakeholders and an ability to build productive, trusted relationships.</p>\n</li>\n<li>\n<p>Experience working through creative development and production workflows, with an understanding of how creative can be tested and optimized as a performance lever.</p>\n</li>\n<li>\n<p>Strong project-management and prioritization skills, with the ability to manage multiple campaigns and partners simultaneously while maintaining attention to detail.</p>\n</li>\n<li>\n<p>Comfort working cross-functionally in a fast-paced environment and navigating ambiguity as priorities and opportunities evolve.</p>\n</li>\n<li>\n<p>Strong written and verbal communication skills, including the ability to synthesize performance into clear recommendations for stakeholders.</p>\n</li>\n<li>\n<p>Experience with marketing analytics and reporting tools such as Looker, Mixpanel, Hex or similar platforms preferred (Audio attribution platforms such as Podscribe and AI platforms such as Claude is a plus!)</p>\n</li>\n\n</div>"}],"text":"Associate Manager, Offline Marketing","country":"US","workplaceType":"remote","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div>\n<p>We are seeking a curious, analytical and results-driven marketing professional to join our Offline Marketing team and help drive new patient growth across Audio, YouTube and endorser partnerships. Reporting to the Senior Manager, Offline Marketing, you will own the day-to-day management and optimization of a growing portfolio of Audio and YouTube campaigns across Ro&rsquo;s conditions while helping build the next generation of our endorser partnership program. You&rsquo;ll work across podcast, streaming audio, YouTube and talent partnerships to identify new opportunities, evaluate and structure deals, optimize existing campaigns, and develop a proactive pipeline of endorsers who can help Ro reach and acquire new patients.</p>\n<p>The ideal candidate combines strong media and performance-marketing instincts with an enthusiasm for creators, talent and partnerships. You are comfortable using data to make decisions, managing a large portfolio of campaigns and external partners, and moving between day-to-day execution and longer-term opportunities to improve and grow a program. This role is highly cross-functional and requires a collaborative approach to working across multiple agency partners, Creative, Legal, Product Marketing, Engineering and Medical teams.</p>\n</div>","descriptionBodyPlain":"We are seeking a curious, analytical and results-driven marketing professional to join our Offline Marketing team and help drive new patient growth across Audio, YouTube and endorser partnerships. Reporting to the Senior Manager, Offline Marketing, you will own the day-to-day management and optimization of a growing portfolio of Audio and YouTube campaigns across Ro’s conditions while helping build the next generation of our endorser partnership program. You’ll work across podcast, streaming audio, YouTube and talent partnerships to identify new opportunities, evaluate and structure deals, optimize existing campaigns, and develop a proactive pipeline of endorsers who can help Ro reach and acquire new patients.\nThe ideal candidate combines strong media and performance-marketing instincts with an enthusiasm for creators, talent and partnerships. You are comfortable using data to make decisions, managing a large portfolio of campaigns and external partners, and moving between day-to-day execution and longer-term opportunities to improve and grow a program. This role is highly cross-functional and requires a collaborative approach to working across multiple agency partners, Creative, Legal, Product Marketing, Engineering and Medical teams.\n","hostedUrl":"https://jobs.lever.co/ro/c0f4bfce-326b-4644-8273-9c7a95e51130","applyUrl":"https://jobs.lever.co/ro/c0f4bfce-326b-4644-8273-9c7a95e51130/apply"},{"additionalPlain":"The base salary for new hires in this position ranges from $130,500-$137,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The base salary for new hires in this position ranges from $130,500-$137,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"Romeoville, IL","team":"Pharmacy","allLocations":["Romeoville, IL"]},"createdAt":1750119544084,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs a Compounding Pharmacist, you will be primarily responsible for the compounding of non-sterile hazardous and non-hazardous products, ensuring that all preparations meet quality, safety, and compliance standards. Reporting directly to the Lead Compounding Pharmacist, you will play a critical role in meeting daily compounding targets and operational metrics established by the company and the Pharmacist-in-Charge (PIC). \n \nYou will be actively involved in maintaining proper compounding practices, managing inventory, enforcing documentation protocols, and ensuring correct use and maintenance of equipment. In close partnership with the Lead Compounding Pharmacist, you will help oversee the day-to-day operations of the compounding department and ensure adherence to all internal policies and procedures. This role also involves regular collaboration with cross-functional teams including Supply Chain, Compliance, Operations, and Quality to support the growth, efficiency, and compliance of our compounding operations and team development.\n \nThis posting is for our location in Romeoville, Illinois. This hire is for a full time role. \n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div><span style=\"font-size: 16px;\">As a </span><strong style=\"font-size: 16px;\">Compounding Pharmacist</strong><span style=\"font-size: 16px;\">, you will be primarily responsible for the compounding of non-sterile hazardous and non-hazardous products, ensuring that all preparations meet quality, safety, and compliance standards. Reporting directly to the Lead Compounding Pharmacist, you will play a critical role in meeting daily compounding targets and operational metrics established by the company and the Pharmacist-in-Charge (PIC). </span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will be actively involved in maintaining proper compounding practices, managing inventory, enforcing documentation protocols, and ensuring correct use and maintenance of equipment. In close partnership with the Lead Compounding Pharmacist, you will help oversee the day-to-day operations of the compounding department and ensure adherence to all internal policies and procedures. This role also involves regular collaboration with cross-functional teams including Supply Chain, Compliance, Operations, and Quality to support the growth, efficiency, and compliance of our compounding operations and team development.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Romeoville, Illinois</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></div>","id":"c74e8025-8f23-4e25-9c1b-7c46eb248e16","lists":[{"text":"What You'll Do:","content":"\n<li>Collaborates with the lead compounding pharmacist to ensure day to day productivity/quality metrics are met</li>\n<li>Compound and supervise compounding of prescription medications. This includes mixing and packaging orders, managing inventory, and ensuring a compliant, organized working environment to ensure the safe, accurate, and timely dispensing of compounded medication</li>\n<li>Ensure compliance with all applicable compounding policies and procedures, and provide feedback and make suggestions for new ones as needed</li>\n<li>Support audits to ensure all compounding work orders are completed accurately and within a timely manner</li>\n<li>Support training of new compounding pharmacists and pharmacy technicians</li>\n<li>Collaborate with the PIC to ensure compliance with all relevant state and federal compounding guidelines and regulations</li>\n<li>Ensure good documentation practices, and that all documentation is kept accurate and up to date</li>\n<li>Ensure proper inventory management, including ensuring that all appropriate paperwork is reviewed and filed</li>\n<li>Supports the pharmacy in charge by collaborating for readiness for any inspections</li>\n<li>Collaborates with the schedule of compounding technicians, and ensures adequate coverage for operations</li>\n<li>May be asked to obtain additional non-resident pharmacist licenses to support the needs of the pharmacy</li>\n"},{"text":"What You'll Bring to the Team:","content":"\n<li>Bachelor of Science in Pharmacy or Doctor of Pharmacy from an accredited college of pharmacy&nbsp;</li>\n<li>Valid pharmacist license in state you will be working in</li>\n<li>Ability to work on site 40 hours per week (Monday-Friday) with rotating weekends</li>\n<li>Extensive knowledge of USP 795,&nbsp; and 800 regulations</li>\n<li>Minimum of 2 years of experience in a compounding pharmacy</li>\n<li>Background in sterile compounding preferred</li>\n<li>Ability to work in a high volume fast paced environment</li>\n<li>Team player with outstanding communication skills&nbsp;</li>\n<li>Strong organizational skills and attention to detail</li>\n"},{"text":"Schedule & Availability:","content":"\n<li>This is a full-time role with shifts primarily scheduled Monday through Friday, plus every other Saturday. A rotation system is in place to ensure fair distribution of weekend shifts</li>\n<li>While we strive to maintain consistent schedules, <strong>flexibility is required</strong>, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs</li>\n<li>Advanced notice of at least two weeks will be provided for any changes to the regular schedule</li>\n<li>Please note that shift structures may be adjusted in the future based on evolving business needs</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Compounding Pharmacist -  Romeoville, IL","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div><span style=\"font-size: 16px;\">As a </span><strong style=\"font-size: 16px;\">Compounding Pharmacist</strong><span style=\"font-size: 16px;\">, you will be primarily responsible for the compounding of non-sterile hazardous and non-hazardous products, ensuring that all preparations meet quality, safety, and compliance standards. Reporting directly to the Lead Compounding Pharmacist, you will play a critical role in meeting daily compounding targets and operational metrics established by the company and the Pharmacist-in-Charge (PIC). </span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will be actively involved in maintaining proper compounding practices, managing inventory, enforcing documentation protocols, and ensuring correct use and maintenance of equipment. In close partnership with the Lead Compounding Pharmacist, you will help oversee the day-to-day operations of the compounding department and ensure adherence to all internal policies and procedures. This role also involves regular collaboration with cross-functional teams including Supply Chain, Compliance, Operations, and Quality to support the growth, efficiency, and compliance of our compounding operations and team development.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Romeoville, Illinois</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></div>","descriptionBodyPlain":"As a Compounding Pharmacist, you will be primarily responsible for the compounding of non-sterile hazardous and non-hazardous products, ensuring that all preparations meet quality, safety, and compliance standards. Reporting directly to the Lead Compounding Pharmacist, you will play a critical role in meeting daily compounding targets and operational metrics established by the company and the Pharmacist-in-Charge (PIC). \n \nYou will be actively involved in maintaining proper compounding practices, managing inventory, enforcing documentation protocols, and ensuring correct use and maintenance of equipment. In close partnership with the Lead Compounding Pharmacist, you will help oversee the day-to-day operations of the compounding department and ensure adherence to all internal policies and procedures. This role also involves regular collaboration with cross-functional teams including Supply Chain, Compliance, Operations, and Quality to support the growth, efficiency, and compliance of our compounding operations and team development.\n \nThis posting is for our location in Romeoville, Illinois. This hire is for a full time role. \n","hostedUrl":"https://jobs.lever.co/ro/c74e8025-8f23-4e25-9c1b-7c46eb248e16","applyUrl":"https://jobs.lever.co/ro/c74e8025-8f23-4e25-9c1b-7c46eb248e16/apply"},{"additionalPlain":"The target hourly rate for this position ranges from $23 to $27, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target hourly rate for this position ranges from $23 to $27, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"Romeoville, IL","team":"Pharmacy","allLocations":["Romeoville, IL"]},"createdAt":1750119882479,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs a Compounding Pharmacy Technician , you will be responsible for the accurate and safe preparation of non-sterile hazardous and non-hazardous medications in accordance with regulatory guidelines, internal Standard Operating Procedures (SOPs), and quality standards at our Romeoville, Illinois facility. \n \nAs a Compounding Technician, you will support daily production by preparing, labeling, and packaging compounded medications. You will be expected to follow strict gowning protocols, ensure proper handling of hazardous materials, and maintain a clean and compliant work environment. You will collaborate closely with pharmacists, leads, and fellow technicians to ensure timely and accurate fulfillment of compounded prescriptions. This role reports direct to the Lead Pharmacy Technician.\n \nThis posting is for our location in Romeoville, Illinois. This hire is for a full time role. \n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div><span style=\"font-size: 16px;\">As a&nbsp;</span><strong style=\"font-size: 16px;\">Compounding Pharmacy Technician</strong><span style=\"font-size: 16px;\"> , you will be responsible for the accurate and safe preparation of non-sterile hazardous and non-hazardous medications in accordance with regulatory guidelines, internal Standard Operating Procedures (SOPs), and quality standards at our Romeoville, Illinois facility.&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">As a Compounding Technician, you will support daily production by preparing, labeling, and packaging compounded medications. You will be expected to follow strict gowning protocols, ensure proper handling of hazardous materials, and maintain a clean and compliant work environment. You will collaborate closely with pharmacists, leads, and fellow technicians to ensure timely and accurate fulfillment of compounded prescriptions. This role reports direct to the Lead Pharmacy Technician.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Romeoville, Illinois</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></div>","id":"f25a6c49-5ed4-4aa0-a5bb-b30e9790f90c","lists":[{"text":"What You'll Do:","content":"\n<li>Prepare non-sterile hazardous and non-hazardous compounded medications according to USP &lt;795&gt;, &lt;800&gt;, and company SOPs</li>\n<li>Adhere to strict gowning, personal protective equipment (PPE), and safety procedures for hazardous drug handling</li>\n<li>Accurately measure, mix, label, and package compounded prescriptions in a timely manner</li>\n<li>Maintain a clean, organized, and compliant work environment by following validated cleaning protocols</li>\n<li>Document all compounding activities and batch records with accuracy and completeness</li>\n<li>Support inventory management through stock rotation, restocking supplies, and cycle counting</li>\n<li>Report any deviations, equipment issues, or safety concerns promptly to the Lead Technician or Pharmacist</li>\n<li>Assist in receiving, storing, and verifying ingredients and supplies in accordance with regulatory guidelines</li>\n<li>Participate in training and ongoing education to stay current with compounding standards and internal procedures</li>\n<li>Collaborate with pharmacists and team members to troubleshoot and resolve production or fulfillment issues</li>\n"},{"text":"What You'll Bring to the Team:","content":"\n<li>Active Pharmacy Technician License in State of Illinois; PTCB certification preferred or required</li>\n<li>High School Diploma or equivalent</li>\n<li>Minimum of 1 year of experience in non-sterile and/or sterile compounding</li>\n<li>Ability to work on site 40 hours per week (Monday-Friday) plus rotating weekends</li>\n<li>Understanding of USP &lt;795&gt; and &lt;800&gt; and safe handling of hazardous substances</li>\n<li>Ability to follow SOPs and safety protocols with high attention to detail</li>\n<li>Familiarity with proper gowning techniques and PPE use</li>\n<li>Strong organizational skills and commitment to accuracy and compliance</li>\n<li>Positive, collaborative attitude and ability to work in a fast-paced, team-oriented environment</li>\n<li>Proficiency in pharmacy systems and basic computer applications</li>\n<li>Willingness to learn, grow, and contribute to a high-performing team</li>\n"},{"text":"Schedule & Availability:","content":"\n<li>This is a full-time role with shifts primarily scheduled Monday through Friday, plus every other Saturday. A rotation system is in place to ensure fair distribution of weekend shifts</li>\n<li>While we strive to maintain consistent schedules, <strong>flexibility is required</strong>, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs</li>\n<li>Advanced notice of at least two weeks will be provided for any changes to the regular schedule</li>\n<li>Please note that shift structures may be adjusted in the future based on evolving business needs</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Compounding Pharmacy Technician -  Romeoville, IL","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div><span style=\"font-size: 16px;\">As a&nbsp;</span><strong style=\"font-size: 16px;\">Compounding Pharmacy Technician</strong><span style=\"font-size: 16px;\"> , you will be responsible for the accurate and safe preparation of non-sterile hazardous and non-hazardous medications in accordance with regulatory guidelines, internal Standard Operating Procedures (SOPs), and quality standards at our Romeoville, Illinois facility.&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">As a Compounding Technician, you will support daily production by preparing, labeling, and packaging compounded medications. You will be expected to follow strict gowning protocols, ensure proper handling of hazardous materials, and maintain a clean and compliant work environment. You will collaborate closely with pharmacists, leads, and fellow technicians to ensure timely and accurate fulfillment of compounded prescriptions. This role reports direct to the Lead Pharmacy Technician.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Romeoville, Illinois</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></div>","descriptionBodyPlain":"As a Compounding Pharmacy Technician , you will be responsible for the accurate and safe preparation of non-sterile hazardous and non-hazardous medications in accordance with regulatory guidelines, internal Standard Operating Procedures (SOPs), and quality standards at our Romeoville, Illinois facility. \n \nAs a Compounding Technician, you will support daily production by preparing, labeling, and packaging compounded medications. You will be expected to follow strict gowning protocols, ensure proper handling of hazardous materials, and maintain a clean and compliant work environment. You will collaborate closely with pharmacists, leads, and fellow technicians to ensure timely and accurate fulfillment of compounded prescriptions. This role reports direct to the Lead Pharmacy Technician.\n \nThis posting is for our location in Romeoville, Illinois. This hire is for a full time role. \n","hostedUrl":"https://jobs.lever.co/ro/f25a6c49-5ed4-4aa0-a5bb-b30e9790f90c","applyUrl":"https://jobs.lever.co/ro/f25a6c49-5ed4-4aa0-a5bb-b30e9790f90c/apply"},{"additionalPlain":"At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"Boynton Beach, FL","team":"Pharmacy","allLocations":["Boynton Beach, FL"]},"createdAt":1753206268750,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nThe Role\nThe Pharmacy Technician, Compounding will be part of all compounding operations on site. They will work closely with the rest of the compounding team to help build out operations, make compounded medications on a daily basis, and develop new ideas for the future. Based on business need, this role may also include prescription fulfillment responsibilities.\n \nWho are you? Great question. You love to drive continuous change and improvements within our compounding department. You are passionate about quality and have a fine attention to detail. You are a strong communicator who works effectively with the team to help Ro best service its patients’ current and future needs. You possess an appreciation for the complexity and responsibility required to be an excellent compounding technician, and both excite you!\n \nThis posting is for our location in Boynton Beach, FL. This is a Full-time (40hr/wk) opportunity.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div><strong>The Role</strong></div>\n<div><span style=\"font-size: 11pt;\">The Pharmacy Technician, Compounding will be part of all compounding operations on site. They will work closely with the rest of the compounding team to help build out operations, make compounded medications on a daily basis, and develop new ideas for the future. Based on business need, this role may also include prescription fulfillment responsibilities.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">Who are you? Great question. You love to drive continuous change and improvements within our compounding department. You are passionate about quality and have a fine attention to detail. You are a strong communicator who works effectively with the team to help Ro best service its patients’ current and future needs. You possess an appreciation for the complexity and responsibility required to be an excellent compounding technician, and both excite you!</span></div>\n<div>&nbsp;</div>\n<div><strong>This posting is for our location in Boynton Beach, FL. This is a Full-time (40hr/wk) opportunity.</strong></div>","id":"4b815c8f-f429-4430-98e1-4b91164627c7","lists":[{"text":"What You'll Do:","content":"\n<li>Compound prescription medications. This includes mixing and packaging orders, managing inventory, and ensuring a compliant, organized working environment</li>\n<li>Work side by side with a pharmacist to ensure the safe, accurate, and timely compounding of medication</li>\n<li>Follow best practices and Policies and Procedures to safely and effectively create compounded products under the supervision of the compounding manager/pharmacist</li>\n<li>Receive medication and packaging deliveries and be able to lift up to 55lb boxes</li>\n<li>Process prescription and OTC medication orders. This includes picking orders, packing orders for shipment, and ensuring an organized working environment</li>\n<li>Troubleshoot order and shipping issues in partnership with the pharmacist, operations, and care teams</li>\n"},{"text":"What You'll Bring to the Team:","content":"\n<li>Previous pharmacy or fulfillment experience</li>\n<li>1+ years of experience in a compounding role where you were responsible for compounded product preparation.</li>\n<li>Working knowledge of the compounding process, best practices for formulations and procedures</li>\n<li>Ability to lift up to 55lb boxes</li>\n<li>Highly independent and autonomous</li>\n<li>High School Diploma or equivalent</li>\n<li>Active and unrestricted Pharmacy Technician license in the state of FL</li>\n<li>Strong, metric-driven operator who works well in a team environment</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Compounding Pharmacy Technician - Boynton Beach, FL","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div><strong>The Role</strong></div>\n<div><span style=\"font-size: 11pt;\">The Pharmacy Technician, Compounding will be part of all compounding operations on site. They will work closely with the rest of the compounding team to help build out operations, make compounded medications on a daily basis, and develop new ideas for the future. Based on business need, this role may also include prescription fulfillment responsibilities.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 11pt;\">Who are you? Great question. You love to drive continuous change and improvements within our compounding department. You are passionate about quality and have a fine attention to detail. You are a strong communicator who works effectively with the team to help Ro best service its patients&rsquo; current and future needs. You possess an appreciation for the complexity and responsibility required to be an excellent compounding technician, and both excite you!</span></div>\n<div>&nbsp;</div>\n<div><strong>This posting is for our location in Boynton Beach, FL. This is a Full-time (40hr/wk) opportunity.</strong></div>","descriptionBodyPlain":"The Role\nThe Pharmacy Technician, Compounding will be part of all compounding operations on site. They will work closely with the rest of the compounding team to help build out operations, make compounded medications on a daily basis, and develop new ideas for the future. Based on business need, this role may also include prescription fulfillment responsibilities.\n \nWho are you? Great question. You love to drive continuous change and improvements within our compounding department. You are passionate about quality and have a fine attention to detail. You are a strong communicator who works effectively with the team to help Ro best service its patients’ current and future needs. You possess an appreciation for the complexity and responsibility required to be an excellent compounding technician, and both excite you!\n \nThis posting is for our location in Boynton Beach, FL. This is a Full-time (40hr/wk) opportunity.\n","hostedUrl":"https://jobs.lever.co/ro/4b815c8f-f429-4430-98e1-4b91164627c7","applyUrl":"https://jobs.lever.co/ro/4b815c8f-f429-4430-98e1-4b91164627c7/apply"},{"additionalPlain":"We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.\n \nThe target base salary for this position ranges from $109,000 to $143,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>\n<div>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.</div>\n<div>&nbsp;</div>\n<div>The target base salary for this position ranges from $109,000 to $143,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div>\n</div><div><br></div><div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"commitment":"Full-time","location":"New York, NY or Remote","team":"Brand","allLocations":["New York, NY or Remote"]},"createdAt":1791243913372,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs a Creative Operations Manager - Paid Social on Ro’s Brand team, you’ll help shape the future of healthcare by supporting the efficient management and delivery of creative projects across Ro’s Body/weightloss paid social channels for marketing and brand initiatives . You’ll play a key role in ensuring that projects move smoothly from concept to launch — partnering with creative, marketing, and cross-functional teams to keep workflows organized, timelines on track, and creative quality high.\nYou will balance creative excellence with operational efficiency, supporting the Associate Director, Creative Operations and Creative Directors to help the team deliver impactful, brand-aligned work that drives Ro’s business goals.\nThis role reports to the Associate Director, Creative Operations.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div>\n<p>As a <strong>Creative Operations Manager - Paid Social</strong> on Ro’s Brand team, you’ll help shape the future of healthcare by supporting the efficient management and delivery of creative projects across Ro’s Body/weightloss paid social channels for marketing and brand initiatives . You’ll play a key role in ensuring that projects move smoothly from concept to launch — partnering with creative, marketing, and cross-functional teams to keep workflows organized, timelines on track, and creative quality high.</p>\n<p>You will balance creative excellence with operational efficiency, supporting the Associate Director, Creative Operations and Creative Directors to help the team deliver impactful, brand-aligned work that drives Ro’s business goals.</p>\n<p>This role reports to the <strong>Associate Director, Creative Operations</strong>.</p>\n</div>","id":"e8915351-fada-48e9-aaa1-071a205335a0","lists":[{"text":"What You’ll Do","content":"<div>\n\n<li>\n<p><strong>Creative Production:</strong> Assist with coordinating paid social focused creative production logistics, including managing timelines, organizing assets, and supporting vendor and freelancer onboarding as it pertains to paid social for our weight loss/Body pillar.</p>\n</li>\n<li>\n<p><strong>Project Management:</strong> Support overall workflow management across the paid social for Body, and working with the project managers to track deliverables, timelines, and feedback loops to ensure projects are completed efficiently and on schedule.</p>\n</li>\n<li>\n<p><strong>Resource Support:</strong> Help oversee creative resource allocation for Body/weightloss paid social campaigns&nbsp; in collaboration with the Project Managers and the Associate Director, Creative Operations.</p>\n</li>\n<li>\n<p><strong>Quality Control:</strong> Bring a high level of attention to detail to paid social creative delivery, helping ensure the correct assets, copy, formats, specifications, and versions are approved and delivered for launch.</p>\n</li>\n<li>\n<p><strong>Cross-functional Collaboration:</strong> Partner closely with the Body pillars Creative Directors, Marketing, and Growth teams to align on priorities, status updates, and feedback cycles.</p>\n</li>\n<li>\n<p><strong>Process Improvement:</strong> Contribute to building scalable processes and templates that enhance team efficiency and consistency across Body/weightloss&nbsp; paid social.</p>\n</li>\n<li>\n<p><strong>Documentation &amp; Tracking:</strong> Maintain accurate documentation for Body/weightloss paid social creative workflows, including project trackers, production calendars, and reporting dashboards.</p>\n</li>\n<li>\n<p><strong>Execution:</strong> Ensure the smooth flow of communication between teams and help identify potential blockers early to keep creative initiatives moving forward.</p>\n</li>\n\n</div>"},{"text":"What You’ll Bring to the Team","content":"\n<li><strong>6-8 years</strong> of relevant experience in creative project management, production coordination, or operations within an in-house creative or agency setting.</li>\n<li>\n<p>You have excellent organizational and project management skills, with the ability to turn complex projects into actionable steps.</p>\n</li>\n<li>\n<p>You have a strong understanding of paid social creative workflows and what it takes to move creative efficiently from brief and concepting through production, review, approval, and launch.</p>\n</li>\n<li>\n<p>You have a genuine passion for paid social and performance creative and are interested in how creative, media, audience, and performance work together to drive business results.</p>\n</li>\n<li>\n<p>You are proactive, detail-oriented, and thrive in a fast-paced environment where priorities shift quickly.</p>\n</li>\n<li>\n<p>You have experience working cross-functionally with creative, marketing, and production teams.</p>\n</li>\n<li>\n<p>You are comfortable managing spreadsheets, timelines, and budgets, and have strong working knowledge of tools like Airtable, Figma, and G-Drive.</p>\n</li>\n<li>\n<p>You’re an exceptional communicator who builds trust through clarity, empathy, and collaboration.<br><br></p>\n</li>\n"}],"text":"Creative Operations Manager - Paid Social","country":"US","workplaceType":"hybrid","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div>\n<p>As a <strong>Creative Operations Manager - Paid Social</strong> on Ro&rsquo;s Brand team, you&rsquo;ll help shape the future of healthcare by supporting the efficient management and delivery of creative projects across Ro&rsquo;s Body/weightloss paid social channels for marketing and brand initiatives . You&rsquo;ll play a key role in ensuring that projects move smoothly from concept to launch &mdash; partnering with creative, marketing, and cross-functional teams to keep workflows organized, timelines on track, and creative quality high.</p>\n<p>You will balance creative excellence with operational efficiency, supporting the Associate Director, Creative Operations and Creative Directors to help the team deliver impactful, brand-aligned work that drives Ro&rsquo;s business goals.</p>\n<p>This role reports to the <strong>Associate Director, Creative Operations</strong>.</p>\n</div>","descriptionBodyPlain":"As a Creative Operations Manager - Paid Social on Ro’s Brand team, you’ll help shape the future of healthcare by supporting the efficient management and delivery of creative projects across Ro’s Body/weightloss paid social channels for marketing and brand initiatives . You’ll play a key role in ensuring that projects move smoothly from concept to launch — partnering with creative, marketing, and cross-functional teams to keep workflows organized, timelines on track, and creative quality high.\nYou will balance creative excellence with operational efficiency, supporting the Associate Director, Creative Operations and Creative Directors to help the team deliver impactful, brand-aligned work that drives Ro’s business goals.\nThis role reports to the Associate Director, Creative Operations.\n","hostedUrl":"https://jobs.lever.co/ro/e8915351-fada-48e9-aaa1-071a205335a0","applyUrl":"https://jobs.lever.co/ro/e8915351-fada-48e9-aaa1-071a205335a0/apply"},{"additionalPlain":"We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.\n \nThe target base salary for this position ranges from $182,300 to $214,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>\n<div>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.</div>\n<div>&nbsp;</div>\n<div>The target base salary for this position ranges from $182,300 to $214,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div>\n</div><div><br></div><div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Marketing","allLocations":["New York, NY"]},"createdAt":1789770970506,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nRo is looking for a Director of Integrated Marketing to lead the development and execution of our highest-priority integrated marketing campaigns.\nThis is a senior, hands-on role for a marketer who knows how to take a strong creative idea into a cohesive campaign that reaches consumers across paid, owned, and earned channels. You’ll bring together Brand, Product Marketing, Growth, Communications, Insights, and other channel teams around a shared campaign strategy and ensure that every part of the campaign works together to maximize its impact.\nYou’ll be accountable for integrated campaigns from early strategy and planning through launch and performance assessment. You’ll propose how an idea should come to life across channels, identify the moments and tactics that can make it bigger, establish the campaign plan and operating cadence, and drive alignment among the cross-functional team and prioritize exceptional execution.\nAt Ro, Directors are both leaders and operators. This role will initially be an individual contributor, but will have significant cross-functional leadership responsibility. You should be equally comfortable shaping the strategy for a major campaign and getting into the details required to make it successful.\nThis position is a hybrid role in our RoHQ in New York City.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div>\n<p>Ro is looking for a <strong>Director of Integrated Marketing</strong> to lead the development and execution of our highest-priority integrated marketing campaigns.</p>\n<p>This is a senior, hands-on role for a marketer who knows how to take a strong creative idea into a cohesive campaign that reaches consumers across paid, owned, and earned channels. You’ll bring together Brand, Product Marketing, Growth, Communications, Insights, and other channel teams around a shared campaign strategy and ensure that every part of the campaign works together to maximize its impact.</p>\n<p>You’ll be accountable for integrated campaigns from early strategy and planning through launch and performance assessment. You’ll propose how an idea should come to life across channels, identify the moments and tactics that can make it bigger, establish the campaign plan and operating cadence, and drive alignment among the cross-functional team and prioritize exceptional execution.</p>\n<p>At Ro, Directors are both leaders and operators. This role will initially be an individual contributor, but will have significant cross-functional leadership responsibility. You should be equally comfortable shaping the strategy for a major campaign and getting into the details required to make it successful.</p>\n<p>This position is a hybrid role in our RoHQ in New York City.</p>\n</div>","id":"43b3b717-00ac-4951-96ac-4c136ee74db6","lists":[{"text":"What you’ll do","content":"<div>\n<h3><strong>Lead Ro's highest-priority integrated campaigns</strong></h3>\n\n<li>\n<p>Own the integrated marketing strategy and execution for major consumer campaigns, including celebrity partnerships, brand moments, and other high-priority launches.</p>\n</li>\n<li>\n<p>Translate campaign objectives, audience insights, product claims, and an aligned creative concept into a clear integrated marketing strategy across paid, owned, and earned channels.</p>\n</li>\n<li>\n<p>Identify opportunities to maximize a creative concept across channels, ensuring we're not simply adapting the same idea everywhere but taking advantage of what each channel can uniquely contribute.</p>\n</li>\n<li>\n<p>Build the campaign architecture: define the role of each channel, key moments, sequencing, dependencies, and how the pieces work together to create greater impact.</p>\n</li>\n<li>\n<p>Maintain a holistic view of the consumer experience and ensure campaigns feel cohesive wherever consumers encounter Ro.</p>\n</li>\n\n<h3><strong>Orchestrate cross-functional teams</strong></h3>\n\n<li>\n<p>Serve as the single accountable marketing lead for assigned integrated campaigns, bringing together teams across Brand, Product Marketing, Growth,Communications, and other functions.</p>\n</li>\n<li>\n<p>Partner with Product Marketing to understand the consumer insight, value proposition, and product claims we can credibly bring to market.</p>\n</li>\n<li>\n<p>Partner closely with Brand as they develop the creative concept, helping pressure-test how ideas can extend across channels and identifying opportunities to maximize the concept once aligned.</p>\n</li>\n<li>\n<p>Partner with channel owners to determine how the campaign should come to life within their channels, bringing their expertise into the integrated strategy rather than prescribing channel execution.</p>\n</li>\n<li>\n<p>Create clarity across complex initiatives by establishing priorities, roles, decision points, dependencies, timelines, and operating rhythms.</p>\n</li>\n<li>\n<p>Anticipate risks and resolve cross-functional blockers before they compromise the quality or timing of a launch.</p>\n</li>\n\n<h3><strong>Raise the bar for integrated marketing at Ro</strong></h3>\n\n<li>\n<p>Develop a repeatable approach to integrated campaign planning that enables teams to move quickly without sacrificing strategic rigor or executional excellence.</p>\n</li>\n<li>\n<p>Push teams to think beyond individual channel deliverables and identify opportunities for ideas to build on one another across the entire campaign.</p>\n</li>\n<li>\n<p>Bring a strong point of view on what makes integrated consumer marketing effective and help evolve how Ro shows up during our biggest marketing moments.</p>\n</li>\n<li>\n<p>Create strong feedback loops after launches, partnering with channel teams to understand performance and translating those learnings into better future campaigns.</p>\n</li>\n\n<h3><strong>Be a hands-on leader</strong></h3>\n\n<li>\n<p>Personally drive the work required to move campaigns from strategy through execution rather than relying on a large team to do it for you.</p>\n</li>\n<li>\n<p>Move fluidly between strategic thinking and executional detail—from determining how a campaign should show up across the consumer journey to resolving an issue that could put a launch at risk.</p>\n</li>\n<li>\n<p>Lead through influence, building trust and alignment across teams with different priorities and areas of expertise.</p>\n</li>\n<li>\n<p>Operate comfortably in ambiguity and bring structure and momentum to complex, fast-moving initiatives.</p>\n</li>\n\n</div>"},{"text":"What you'll bring","content":"<div>\n\n<li>\n<p>10+ years of experience in integrated marketing, brand marketing, consumer marketing, or related roles, within a high-growth consumer, DTC, or digitally native business.</p>\n</li>\n<li>\n<p>A track record of personally leading large, cross-channel consumer campaigns from strategy through launch, with clear examples of the role you played and the impact the work had.</p>\n</li>\n<li>\n<p>Experience orchestrating campaigns across a mix of paid, owned, and earned channels, with enough fluency across disciplines to connect the work while respecting the expertise of functional channel owners.</p>\n</li>\n<li>\n<p>Strong consumer and creative judgment. You know what makes an idea compelling and can identify opportunities to make a strong creative concept work harder across channels without needing to be the person who develops the creative concept.</p>\n</li>\n<li>\n<p>Experience partnering closely with Brand/Creative, Product Marketing, Growth/Performance Marketing, Social, Communications/PR, and Lifecycle/CRM teams.</p>\n</li>\n<li>\n<p>Exceptional cross-functional leadership. You can create alignment, make decisions, resolve ambiguity, and hold teams accountable without relying on reporting lines.</p>\n</li>\n<li>\n<p>Strong operational instincts and attention to detail. You know that exceptional campaigns require both a strong idea and excellent execution.</p>\n</li>\n<li>\n<p>Experience operating in a lean, fast-moving organization where senior leaders are expected to both set direction and execute.</p>\n</li>\n<li>\n<p>Low ego and high ownership. No part of getting an important campaign successfully into market is beneath you.</p>\n</li>\n\n<p>In your first year, you'll have established yourself as the person Ro turns to when we need to bring a major marketing moment to market exceptionally well.</p>\n<p>Our highest-priority campaigns will have a clear integrated strategy, stronger coordination across teams and channels, and a cohesive consumer experience from first exposure through conversion and beyond. Brand will have a partner who helps maximize great creative ideas across the full marketing ecosystem; channel owners will have clarity on how their work contributes to the larger campaign; and Product Marketing will be able to maintain deeper focus on product positioning, claims, launches, and channel strategy rather than serving as the operational owner of every major campaign.</p>\n</div>"}],"text":"Director, Integrated Marketing","country":"US","workplaceType":"hybrid","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div>\n<p>Ro is looking for a <strong>Director of Integrated Marketing</strong> to lead the development and execution of our highest-priority integrated marketing campaigns.</p>\n<p>This is a senior, hands-on role for a marketer who knows how to take a strong creative idea into a cohesive campaign that reaches consumers across paid, owned, and earned channels. You&rsquo;ll bring together Brand, Product Marketing, Growth, Communications, Insights, and other channel teams around a shared campaign strategy and ensure that every part of the campaign works together to maximize its impact.</p>\n<p>You&rsquo;ll be accountable for integrated campaigns from early strategy and planning through launch and performance assessment. You&rsquo;ll propose how an idea should come to life across channels, identify the moments and tactics that can make it bigger, establish the campaign plan and operating cadence, and drive alignment among the cross-functional team and prioritize exceptional execution.</p>\n<p>At Ro, Directors are both leaders and operators. This role will initially be an individual contributor, but will have significant cross-functional leadership responsibility. You should be equally comfortable shaping the strategy for a major campaign and getting into the details required to make it successful.</p>\n<p>This position is a hybrid role in our RoHQ in New York City.</p>\n</div>","descriptionBodyPlain":"Ro is looking for a Director of Integrated Marketing to lead the development and execution of our highest-priority integrated marketing campaigns.\nThis is a senior, hands-on role for a marketer who knows how to take a strong creative idea into a cohesive campaign that reaches consumers across paid, owned, and earned channels. You’ll bring together Brand, Product Marketing, Growth, Communications, Insights, and other channel teams around a shared campaign strategy and ensure that every part of the campaign works together to maximize its impact.\nYou’ll be accountable for integrated campaigns from early strategy and planning through launch and performance assessment. You’ll propose how an idea should come to life across channels, identify the moments and tactics that can make it bigger, establish the campaign plan and operating cadence, and drive alignment among the cross-functional team and prioritize exceptional execution.\nAt Ro, Directors are both leaders and operators. This role will initially be an individual contributor, but will have significant cross-functional leadership responsibility. You should be equally comfortable shaping the strategy for a major campaign and getting into the details required to make it successful.\nThis position is a hybrid role in our RoHQ in New York City.\n","hostedUrl":"https://jobs.lever.co/ro/43b3b717-00ac-4951-96ac-4c136ee74db6","applyUrl":"https://jobs.lever.co/ro/43b3b717-00ac-4951-96ac-4c136ee74db6/apply"},{"additionalPlain":"The target base salary for this position ranges from $187,400-$220,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $187,400-$220,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"commitment":"Full-time","location":"Romeoville, IL","team":"Operations","allLocations":["Romeoville, IL"]},"createdAt":1789429856720,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs the Director of Automation, you will lead the strategy, design, and implementation of automation solutions across Ro's pharmacy fulfillment, compounding, warehouse, and distribution operations. Reporting to the Vice President of Pharmacy Operations, you will partner closely with Operations, Pharmacy, Supply Chain, Technology, Facilities, Finance, Quality, and external equipment manufacturers to build scalable, efficient, and compliant pharmacy operations. This role is ideal for a strategic leader who thrives on solving complex operational challenges, driving continuous improvement, and delivering innovative automation solutions that support Ro's continued growth.\n \nThis position is based in Romeoville, IL and requires approximately 10–15% travel to support other pharmacy locations.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div>As the Director of Automation, you will lead the strategy, design, and implementation of automation solutions across Ro's pharmacy fulfillment, compounding, warehouse, and distribution operations. Reporting to the Vice President of Pharmacy Operations, you will partner closely with Operations, Pharmacy, Supply Chain, Technology, Facilities, Finance, Quality, and external equipment manufacturers to build scalable, efficient, and compliant pharmacy operations. This role is ideal for a strategic leader who thrives on solving complex operational challenges, driving continuous improvement, and delivering innovative automation solutions that support Ro's continued growth.</div>\n<div>&nbsp;</div>\n<div>This position is based in Romeoville, IL and requires approximately 10–15% travel to support other pharmacy locations.</div>","id":"746fd9e1-333a-4b9d-b43c-11c95713bb1b","lists":[{"text":" What You’ll Do:","content":"\n<li>Lead the development and execution of Ro's automation strategy across pharmacy fulfillment, compounding, warehouse, packaging, and shipping operations</li>\n<li>Identify, evaluate, and implement automation technologies that improve safety, quality, throughput, and operational scalability</li>\n<li>Partner with Pharmacy Operations, Supply Chain, Technology, Finance, Facilities, and Quality teams to design future-state workflows and optimize operational performance</li>\n<li>Lead capital automation projects from concept through implementation, including business case development, equipment selection, vendor management, installation, commissioning, and operational readiness</li>\n<li>Collaborate with architects, engineers, facility managers, and contractors to support new pharmacy builds, expansions, and facility renovations</li>\n<li>Establish operational performance metrics and dashboards to monitor productivity, equipment utilization, fulfillment accuracy, inventory performance, and return on investment</li>\n<li>Drive Lean, Six Sigma, and continuous improvement initiatives that reduce waste, improve efficiency, and standardize best practices across multiple pharmacy sites</li>\n<li>Ensure automation solutions meet FDA, USP, OSHA, state Board of Pharmacy, and internal quality requirements while supporting a culture of safety, compliance, and operational excellence</li>\n<li>Develop, document, and maintain SOPs, standardized workflows, and operational best practices for automation systems, ensuring consistent, safe, compliant, and efficient utilization across all pharmacy sites</li>\n"},{"text":"What You’ll Bring to the Team:","content":"\n<li>8+ years of experience leading automation, industrial engineering, manufacturing, fulfillment, warehouse, or pharmacy operations initiatives</li>\n<li>Demonstrated success managing large-scale automation or capital projects from concept through implementation</li>\n<li>Experience with automated material handling systems, robotics, warehouse automation, packaging equipment, or pharmaceutical manufacturing technologies</li>\n<li>Strong knowledge of operational excellence methodologies, including Lean Manufacturing, Six Sigma, value stream mapping, and process optimization</li>\n<li>Experience developing capital budgets, business cases, and ROI analyses for operational investments</li>\n<li>Excellent cross-functional leadership, stakeholder management, and executive communication skills</li>\n<li>Proven ability to influence teams and lead organizational change in fast-paced, high-growth environments</li>\n<li>Bachelor's degree in Engineering, Industrial Engineering, Operations Management, Supply Chain Management, or a related technical field</li>\n\n<div><strong>Preferred Qualifications:</strong></div>\n\n<li>Experience supporting pharmacy fulfillment, sterile or non-sterile compounding, pharmaceutical manufacturing, or healthcare distribution operations</li>\n<li>Experience with Warehouse Management Systems (WMS), ERP platforms, manufacturing execution systems (MES), or industrial automation software</li>\n<li>Lean Six Sigma Black Belt or Green Belt certification</li>\n<li>PMP certification</li>\n<li>Master's degree in Engineering, Operations Management, or Business Administration</li>\n"},{"text":"We’ve Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing stipend</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n\n<div>\n<div>\n<div>\n<div data-qa=\"posting-requirements\">\n<div>\n<div>\n<div>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>"}],"text":"Director, Pharmacy Automation","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div>As the Director of Automation, you will lead the strategy, design, and implementation of automation solutions across Ro's pharmacy fulfillment, compounding, warehouse, and distribution operations. Reporting to the Vice President of Pharmacy Operations, you will partner closely with Operations, Pharmacy, Supply Chain, Technology, Facilities, Finance, Quality, and external equipment manufacturers to build scalable, efficient, and compliant pharmacy operations. This role is ideal for a strategic leader who thrives on solving complex operational challenges, driving continuous improvement, and delivering innovative automation solutions that support Ro's continued growth.</div>\n<div>&nbsp;</div>\n<div>This position is based in Romeoville, IL and requires approximately 10&ndash;15% travel to support other pharmacy locations.</div>","descriptionBodyPlain":"As the Director of Automation, you will lead the strategy, design, and implementation of automation solutions across Ro's pharmacy fulfillment, compounding, warehouse, and distribution operations. Reporting to the Vice President of Pharmacy Operations, you will partner closely with Operations, Pharmacy, Supply Chain, Technology, Facilities, Finance, Quality, and external equipment manufacturers to build scalable, efficient, and compliant pharmacy operations. This role is ideal for a strategic leader who thrives on solving complex operational challenges, driving continuous improvement, and delivering innovative automation solutions that support Ro's continued growth.\n \nThis position is based in Romeoville, IL and requires approximately 10–15% travel to support other pharmacy locations.\n","hostedUrl":"https://jobs.lever.co/ro/746fd9e1-333a-4b9d-b43c-11c95713bb1b","applyUrl":"https://jobs.lever.co/ro/746fd9e1-333a-4b9d-b43c-11c95713bb1b/apply"},{"additionalPlain":"Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"location":"New York, NY or Remote","team":"[General] Keep In Touch","allLocations":["New York, NY or Remote"]},"createdAt":1588881167640,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nDon’t see a role that’s the perfect fit? No problem. At Ro, we welcome diverse perspectives and people who aren’t afraid to challenge the status quo. When you’re ready, we’d love to hear from you, so send us a resume and let us know what your specialty is. We’ll keep your information on file and reach out when the perfect opportunity opens up.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div>Don’t see a role that’s the perfect fit? No problem. At Ro, we welcome diverse perspectives and people who aren’t afraid to challenge the status quo. When you’re ready, we’d love to hear from you, so send us a resume and let us know what your specialty is. We’ll keep your information on file and reach out when the perfect opportunity opens up.</div>","id":"9445bb8c-0b32-49b6-a9d6-32e283c41927","lists":[],"text":"Don't see the perfect fit yet?","country":"US","workplaceType":"remote","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div>Don’t see a role that’s the perfect fit? No problem. At Ro, we welcome diverse perspectives and people who aren’t afraid to challenge the status quo. When you’re ready, we’d love to hear from you, so send us a resume and let us know what your specialty is. We’ll keep your information on file and reach out when the perfect opportunity opens up.</div>","descriptionBodyPlain":"Don’t see a role that’s the perfect fit? No problem. At Ro, we welcome diverse perspectives and people who aren’t afraid to challenge the status quo. When you’re ready, we’d love to hear from you, so send us a resume and let us know what your specialty is. We’ll keep your information on file and reach out when the perfect opportunity opens up.\n","hostedUrl":"https://jobs.lever.co/ro/9445bb8c-0b32-49b6-a9d6-32e283c41927","applyUrl":"https://jobs.lever.co/ro/9445bb8c-0b32-49b6-a9d6-32e283c41927/apply"},{"additionalPlain":"The target base salary for this position ranges from $227,800 to $270,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $227,800 to $270,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1781530409004,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nThe Role\nWe're looking for an Engineering Manager to lead Core Infrastructure.\nThis role is for a hands-on engineering leader who can create leverage through managing people, own execution, and bring strong technical and operational judgment to production systems. You will own a portfolio and lead a team responsible for scaling Ro’s infrastructure for increasing scale and AI-driven engineering workflows, while reducing system surface area, eliminating legacy complexity, and improving reliability and cost efficiency.\nInfrastructure plays a foundational role in Ro’s ability to help patients reach their health goals by making the systems behind their care more reliable, scalable, secure, and efficient.\nThe right person will help the team balance reactive support with durable systems ownership: solving common needs once, reducing operational drag, and creating a high-context, high-trust environment where engineers can do their best work.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><div>\n<h3>The Role</h3>\n<p>We're looking for an Engineering Manager to lead Core Infrastructure.</p>\n<p>This role is for a hands-on engineering leader who can create leverage through managing people, own execution, and bring strong technical and operational judgment to production systems. You will own a portfolio and lead a team responsible for scaling Ro’s infrastructure for increasing scale and AI-driven engineering workflows, while reducing system surface area, eliminating legacy complexity, and improving reliability and cost efficiency.</p>\n<p>Infrastructure plays a foundational role in Ro’s ability to help patients reach their health goals by making the systems behind their care more reliable, scalable, secure, and efficient.</p>\n<p>The right person will help the team balance reactive support with durable systems ownership: solving common needs once, reducing operational drag, and creating a high-context, high-trust environment where engineers can do their best work.</p>\n</div>","id":"d2e897ae-3b4c-4219-ab0d-0403decc2115","lists":[{"text":"What You’ll Do","content":"\n<li>Lead and develop a Core Infrastructure team responsible for production-critical systems and foundational engineering capabilities.</li>\n<li>Own execution across the team’s portfolio: clarify priorities, sequence work, manage tradeoffs, and ensure high-quality delivery.</li>\n<li>Improve Ro’s infrastructure operating model by making ownership clearer, reducing recurring support burden, and converting operational pain into durable system improvements.</li>\n<li>Advance Ro’s reliability, observability, and disaster recovery posture through better operational practices, clearer readiness expectations, incident learning, and resilient infrastructure patterns.</li>\n<li>Partner with Product Engineering, Cyber, Data Infrastructure, and Infrastructure leadership to ensure Core Infrastructure work improves reliability, velocity, compliance, unit economics, and the systems that help patients access and stay engaged in care.</li>\n<li>Create a high-context, high-trust team environment with clear expectations, strong feedback/accountability loops, and space for engineers to do their best work.</li>\n"},{"text":"What You’ll Bring","content":"\n<li>Experience leading infrastructure, platform, SRE, DevOps, backend, or production engineering teams in a cloud-native environment.</li>\n<li>Strong technical judgment across production infrastructure systems such as AWS, Kubernetes, serverless/Lambda architectures, Cloudflare or edge infrastructure, observability platforms like Datadog, and infrastructure-as-code tools such as Pulumi or Terraform.</li>\n<li>Experience improving operational systems such as on-call health, incident response, service ownership, reliability practices, disaster recovery readiness, documentation, and production support workflows.</li>\n<li>Experience operating infrastructure in regulated environments is a plus, especially where reliability, security, auditability, and HIPAA-adjacent considerations shape technical decisions.</li>\n<li>Comfort operating as a hands-on technical leader: close enough to architecture, incidents, reliability risks, cost drivers, and implementation tradeoffs to unblock decisions and raise the quality of execution.</li>\n<li>A pragmatic, forward-looking approach to new technologies, including AI-assisted engineering and operations. You are willing to experiment with emerging approaches such as AI-directed SRE investigations, incident analysis, operational automation, and developer productivity improvements while maintaining appropriate judgment around safety, reliability, and governance.</li>\n<li>Ability to convert ambiguous or recurring infrastructure problems into clear plans, scoped engineering work, and measurable outcomes.</li>\n<li>A management style that combines high standards with high support: you create clarity, build trust, develop engineers, and hold the team accountable for outcomes.</li>\n"}],"text":"Engineering Manager, Core Infrastructure","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<div>\n<h3>The Role</h3>\n<p>We're looking for an Engineering Manager to lead Core Infrastructure.</p>\n<p>This role is for a hands-on engineering leader who can create leverage through managing people, own execution, and bring strong technical and operational judgment to production systems. You will own a portfolio and lead a team responsible for scaling Ro&rsquo;s infrastructure for increasing scale and AI-driven engineering workflows, while reducing system surface area, eliminating legacy complexity, and improving reliability and cost efficiency.</p>\n<p>Infrastructure plays a foundational role in Ro&rsquo;s ability to help patients reach their health goals by making the systems behind their care more reliable, scalable, secure, and efficient.</p>\n<p>The right person will help the team balance reactive support with durable systems ownership: solving common needs once, reducing operational drag, and creating a high-context, high-trust environment where engineers can do their best work.</p>\n</div>","descriptionBodyPlain":"The Role\nWe're looking for an Engineering Manager to lead Core Infrastructure.\nThis role is for a hands-on engineering leader who can create leverage through managing people, own execution, and bring strong technical and operational judgment to production systems. You will own a portfolio and lead a team responsible for scaling Ro’s infrastructure for increasing scale and AI-driven engineering workflows, while reducing system surface area, eliminating legacy complexity, and improving reliability and cost efficiency.\nInfrastructure plays a foundational role in Ro’s ability to help patients reach their health goals by making the systems behind their care more reliable, scalable, secure, and efficient.\nThe right person will help the team balance reactive support with durable systems ownership: solving common needs once, reducing operational drag, and creating a high-context, high-trust environment where engineers can do their best work.\n","hostedUrl":"https://jobs.lever.co/ro/d2e897ae-3b4c-4219-ab0d-0403decc2115","applyUrl":"https://jobs.lever.co/ro/d2e897ae-3b4c-4219-ab0d-0403decc2115/apply"},{"additionalPlain":"Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>\n<p>The target base salary for this position ranges from $227,500 to $270,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</p>\n</div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1790963687467,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><div>\n<h3><strong>The Role:</strong></h3>\n<p>As an Engineering Manager on the Ro Patient Experience team, you’ll be responsible for the surface areas that support millions of patients in&nbsp; their treatment journey - everything from coordinating treatment plans with their provider to receiving counseling and support from their care team. You’ll own engineering execution and direction for a highly visible product area, partnering closely with Product, Design, Data, and engineering teams across Ro to turn complex and sometimes ambiguous patient needs into intuitive experiences. You’ll be a strong people leader who remains close to the work, bringing the product judgment, technical depth, and bias toward action needed to help the team make decisions and deliver. This role is well suited to someone who is comfortable creating clarity amid ambiguity, navigating a range of stakeholder perspectives, and taking ownership beyond the traditional boundaries of engineering management.</p>\n</div>","id":"802819b6-38ce-40ff-9a8e-e71e580fb417","lists":[{"text":" What You’ll Do:","content":"<div>\n\n<li>Set the technical and execution direction for a full-stack team that brings together capabilities and services from across Ro into a cohesive, intuitive patient experience</li>\n<li>Shape the strategy and evolution of AI-enabled patient experiences across Ro, balancing rapid iteration with reliability, technical quality, and patient trust.</li>\n<li>Partner closely with Product and Design to translate complex healthcare workflows and underlying systems into experiences that feel simple and useful to patients</li>\n<li>Turn ambiguous patient and business problems into clear priorities and executable plans, defining a path forward even when requirements, ownership, or success metrics are still evolving</li>\n<li>Work across engineering teams to connect the systems that power the patient experience, identify gaps and dependencies, and ensure the patient experience remains coherent even when the underlying capabilities have multiple owners</li>\n<li>Stay close to execution — coaching and developing engineers while digging into technical decisions, product tradeoffs, patient feedback, and data when needed to unblock the team and drive critical initiatives forward</li>\n\n</div>"},{"text":"What You’ll Bring to the Team:","content":"<div>\n\n<li>Experience leading and developing high-performing engineering teams, with a track record of coaching engineers, setting clear expectations, and creating an environment where teams can do their best work</li>\n<li>Demonstrated ownership of meaningful consumer-facing products or experiences, with the ability to connect engineering decisions to customer and business outcomes</li>\n<li>Strong product and UX instincts and a desire to build experiences that make complex underlying systems feel simple and intuitive to users</li>\n<li>Technical depth and judgment that allow you to engage meaningfully in architecture and implementation decisions, challenge assumptions, and effectively support senior engineers</li>\n<li>A track record of operating effectively in ambiguous, fast-moving environments and creating clarity and momentum without waiting for every dependency or decision to be resolved</li>\n<li>Strong cross-functional leadership and communication skills, including experience aligning stakeholders with different perspectives and priorities</li>\n<li>Experience driving work across teams and systems you don’t directly control, using influence and sound judgment to move complex initiatives forward</li>\n<li>Technical fluency with React and TypeScript, along with experience working with Python or similar backend technologies.</li>\n<li>A data-driven approach to product development, with experience defining success measures, using data to evaluate impact, and iterating based on what you learn.</li>\n\n</div>"},{"text":"We’ve Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth stipends</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Engineering Manager, Patient Experience","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<div>\n<h3><strong>The Role:</strong></h3>\n<p>As an Engineering Manager on the Ro Patient Experience team, you&rsquo;ll be responsible for the surface areas that support millions of patients in&nbsp; their treatment journey - everything from coordinating treatment plans with their provider to receiving counseling and support from their care team. You&rsquo;ll own engineering execution and direction for a highly visible product area, partnering closely with Product, Design, Data, and engineering teams across Ro to turn complex and sometimes ambiguous patient needs into intuitive experiences. You&rsquo;ll be a strong people leader who remains close to the work, bringing the product judgment, technical depth, and bias toward action needed to help the team make decisions and deliver. This role is well suited to someone who is comfortable creating clarity amid ambiguity, navigating a range of stakeholder perspectives, and taking ownership beyond the traditional boundaries of engineering management.</p>\n</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/ro/802819b6-38ce-40ff-9a8e-e71e580fb417","applyUrl":"https://jobs.lever.co/ro/802819b6-38ce-40ff-9a8e-e71e580fb417/apply"},{"additionalPlain":"The hourly rate for new hires in this position is $17, plus a benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.\n\n\nRo recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The hourly rate for new hires in this position is $17, plus a benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"commitment":"Full-time","location":"Boynton Beach, FL","team":"Operations","allLocations":["Boynton Beach, FL"]},"createdAt":1786559271932,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs a Fulfillment Associate, you will play a key role in the day-to-day operations of our Boynton Beach fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.\n\nIn addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><p>As a <strong>Fulfillment Associate</strong>, you will play a key role in the day-to-day operations of our Boynton Beach fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.</p>\n<p><br>In addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.</p>","id":"8eb28ce3-d850-4a0a-8bbf-ff7452e80803","lists":[{"text":"What You'll Do:","content":"<div>\n\n<li>Package and ship outbound patient orders accurately and efficiently in accordance with company SOPs</li>\n<li>Prepare shipments, including building boxes and assembling packaging materials, to ensure timely dispatch and delivery expectations are met</li>\n<li>Assist with the receipt and organization of incoming inventory from the warehouse as needed</li>\n<li>Occasionally operate manual&nbsp; pallet jacks to move materials and support workflow across the facility</li>\n<li>Maintain accurate inventory levels through proper stocking and organization practices</li>\n<li>Monitor supply levels during daily operations and communicate low stock to team leads or management, and replenish fulfillment inventory to ensure packing stations remain stocked and operational</li>\n<li>Maintain a clean, safe, and organized workspace across all fulfillment areas</li>\n<li>Collaborate with team members to meet daily shipping targets and operational deadlines</li>\n<li>Follow established workflows and safety protocols to ensure quality and productivity standards are upheld</li>\n<li>Communicate clearly and effectively with team members to support smooth day-to-day operations</li>\n<li>Perform additional fulfillment and warehouse tasks as assigned by supervisors or team leads</li>\n\n</div>"},{"text":"What You’ll Bring to the Team:","content":"\n<li>Strong attention to detail with a focus on accuracy in packing and shipping outbound orders</li>\n<li>Ability to follow established SOPs and safety protocols while maintaining a clean, organized workspace</li>\n<li>Comfortable working in a fast-paced, high-volume fulfillment environment with shifting priorities</li>\n<li>Effective communication skills and the ability to collaborate with team members to meet daily shipping goals</li>\n<li>Willingness to learn, take direction, and support both outbound and inbound operations as needed</li>\n<li>Proactive, dependable, and team-oriented mindset with a strong sense of accountability</li>\n<li>Dependable and punctual, with a strong work ethic and team-oriented mindset</li>\n<li>Long periods of standing, must be able to bend at the waist and knee, and occasionally lift up to 50 lbs</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Fulfillment Associate - Boynton Beach, FL","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<p>As a <strong>Fulfillment Associate</strong>, you will play a key role in the day-to-day operations of our Boynton Beach fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.</p>\n<p><br>In addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.</p>","descriptionBodyPlain":"As a Fulfillment Associate, you will play a key role in the day-to-day operations of our Boynton Beach fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.\n\nIn addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.\n","hostedUrl":"https://jobs.lever.co/ro/8eb28ce3-d850-4a0a-8bbf-ff7452e80803","applyUrl":"https://jobs.lever.co/ro/8eb28ce3-d850-4a0a-8bbf-ff7452e80803/apply"},{"additionalPlain":"The hourly rate for new hires in this position is $18, plus a benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.\n\n\nRo recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The hourly rate for new hires in this position is $18, plus a benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"commitment":"Full-time","location":"Romeoville, IL","team":"Operations","allLocations":["Romeoville, IL"]},"createdAt":1776808954737,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs a Fulfillment Associate, you will play a key role in the day-to-day operations of our Romeoville fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.\n\nIn addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><p>As a <strong>Fulfillment Associate</strong>, you will play a key role in the day-to-day operations of our Romeoville fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.</p>\n<p><br>In addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.</p>","id":"edbf68c7-2f6c-46cb-ae16-9695e1e47323","lists":[{"text":"What You'll Do:","content":"<div>\n\n<li>Package and ship outbound patient orders accurately and efficiently in accordance with company SOPs</li>\n<li>Prepare shipments, including building boxes and assembling packaging materials, to ensure timely dispatch and delivery expectations are met</li>\n<li>Assist with the receipt and organization of incoming inventory from the warehouse as needed</li>\n<li>Occasionally operate manual&nbsp; pallet jacks to move materials and support workflow across the facility</li>\n<li>Maintain accurate inventory levels through proper stocking and organization practices</li>\n<li>Monitor supply levels during daily operations and communicate low stock to team leads or management, and replenish fulfillment inventory to ensure packing stations remain stocked and operational</li>\n<li>Maintain a clean, safe, and organized workspace across all fulfillment areas</li>\n<li>Collaborate with team members to meet daily shipping targets and operational deadlines</li>\n<li>Follow established workflows and safety protocols to ensure quality and productivity standards are upheld</li>\n<li>Communicate clearly and effectively with team members to support smooth day-to-day operations</li>\n<li>Perform additional fulfillment and warehouse tasks as assigned by supervisors or team leads</li>\n\n</div>"},{"text":"What You’ll Bring to the Team:","content":"\n<li>Strong attention to detail with a focus on accuracy in packing and shipping outbound orders</li>\n<li>Ability to follow established SOPs and safety protocols while maintaining a clean, organized workspace</li>\n<li>Comfortable working in a fast-paced, high-volume fulfillment environment with shifting priorities</li>\n<li>Effective communication skills and the ability to collaborate with team members to meet daily shipping goals</li>\n<li>Willingness to learn, take direction, and support both outbound and inbound operations as needed</li>\n<li>Proactive, dependable, and team-oriented mindset with a strong sense of accountability</li>\n<li>Dependable and punctual, with a strong work ethic and team-oriented mindset</li>\n<li>Long periods of standing, must be able to bend at the waist and knee, and occasionally lift up to 50 lbs</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Fulfillment Associate - Romeoville, IL","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<p>As a <strong>Fulfillment Associate</strong>, you will play a key role in the day-to-day operations of our Romeoville fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.</p>\n<p><br>In addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.</p>","descriptionBodyPlain":"As a Fulfillment Associate, you will play a key role in the day-to-day operations of our Romeoville fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.\n\nIn addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.\n","hostedUrl":"https://jobs.lever.co/ro/edbf68c7-2f6c-46cb-ae16-9695e1e47323","applyUrl":"https://jobs.lever.co/ro/edbf68c7-2f6c-46cb-ae16-9695e1e47323/apply"},{"additionalPlain":"The hourly rate for new hires in this position is $20, plus a benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.\n\n\nRo recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The hourly rate for new hires in this position is $20, plus a benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"commitment":"Full-time","location":"Los Angeles, CA","team":"Operations","allLocations":["Los Angeles, CA"]},"createdAt":1778534827893,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs a Fulfillment Associate, you will play a key role in the day-to-day operations of our Torrance fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.\n\nIn addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><p>As a <strong>Fulfillment Associate</strong>, you will play a key role in the day-to-day operations of our Torrance fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.</p>\n<p><br>In addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.</p>","id":"8dfcb8b8-8c2e-419c-8076-11f67c243001","lists":[{"text":"What You'll Do:","content":"<div>\n\n<li>Package and ship outbound patient orders accurately and efficiently in accordance with company SOPs</li>\n<li>Prepare shipments, including building boxes and assembling packaging materials, to ensure timely dispatch and delivery expectations are met</li>\n<li>Assist with the receipt and organization of incoming inventory from the warehouse as needed</li>\n<li>Occasionally operate manual&nbsp; pallet jacks to move materials and support workflow across the facility</li>\n<li>Maintain accurate inventory levels through proper stocking and organization practices</li>\n<li>Monitor supply levels during daily operations and communicate low stock to team leads or management, and replenish fulfillment inventory to ensure packing stations remain stocked and operational</li>\n<li>Maintain a clean, safe, and organized workspace across all fulfillment areas</li>\n<li>Collaborate with team members to meet daily shipping targets and operational deadlines</li>\n<li>Follow established workflows and safety protocols to ensure quality and productivity standards are upheld</li>\n<li>Communicate clearly and effectively with team members to support smooth day-to-day operations</li>\n<li>Perform additional fulfillment and warehouse tasks as assigned by supervisors or team leads</li>\n\n</div>"},{"text":"What You’ll Bring to the Team:","content":"\n<li>Strong attention to detail with a focus on accuracy in packing and shipping outbound orders</li>\n<li>Ability to follow established SOPs and safety protocols while maintaining a clean, organized workspace</li>\n<li>Comfortable working in a fast-paced, high-volume fulfillment environment with shifting priorities</li>\n<li>Effective communication skills and the ability to collaborate with team members to meet daily shipping goals</li>\n<li>Willingness to learn, take direction, and support both outbound and inbound operations as needed</li>\n<li>Proactive, dependable, and team-oriented mindset with a strong sense of accountability</li>\n<li>Dependable and punctual, with a strong work ethic and team-oriented mindset</li>\n<li>Long periods of standing, must be able to bend at the waist and knee, and occasionally lift up to 50 lbs</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Fulfillment Associate - Torrance, CA","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<p>As a <strong>Fulfillment Associate</strong>, you will play a key role in the day-to-day operations of our Torrance fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.</p>\n<p><br>In addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.</p>","descriptionBodyPlain":"As a Fulfillment Associate, you will play a key role in the day-to-day operations of our Torrance fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.\n\nIn addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.\n","hostedUrl":"https://jobs.lever.co/ro/8dfcb8b8-8c2e-419c-8076-11f67c243001","applyUrl":"https://jobs.lever.co/ro/8dfcb8b8-8c2e-419c-8076-11f67c243001/apply"},{"additionalPlain":"We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div><span style=\"font-size: 16px;\">We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.</span></div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"Boynton Beach, FL","team":"Pharmacy","allLocations":["Boynton Beach, FL"]},"createdAt":1773679767774,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs a Fulfillment Pharmacist, you will be front and center ensuring members get accurate orders on time. You will report directly to the Lead Pharmacist and have the opportunity to work with multiple teams to deliver an uncommonly seamless pharmacy experience for members. You are passionate about improving the patient experience and want to help shape the future of the industry. \n \nThis posting is for our location in Boynton Beach, FL. This hire is for a Full-Time role. \n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div><span style=\"font-size: 16px;\">As a <strong>Fulfillment Pharmacist</strong>, you will be front and center ensuring members get accurate orders on time. You will report directly to the Lead Pharmacist and have the opportunity to work with multiple teams to deliver an uncommonly seamless pharmacy experience for members. You are passionate about improving the patient experience and want to help shape the future of the industry.&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Boynton Beach, FL</strong><span style=\"font-size: 16px;\">. This hire is for a <strong>Full-Time</strong> role.&nbsp;</span></div>","id":"966f81e6-c82e-4060-8721-3ba58a9cebc6","lists":[{"text":"What You'll Do","content":"\n<li>Process and review medication orders for members</li>\n<li>Work with the doctor or care team when clinical intervention is needed</li>\n<li>Respond to clinical questions from members</li>\n<li>Work with a multidisciplinary team of doctors, engineers, product managers, and more</li>\n<li>Work with team members to improve current procedures and workflow</li>\n<li>Find creative, fun, and professional ways to deliver the best possible experience for our patients</li>\n<li>Offer clinical expertise in evaluating drug regimens to provide the best patient care</li>\n<li>Collaborate with healthcare professionals to ensure optimal patient care&nbsp;</li>\n"},{"text":"What You'll Bring to the Team","content":"\n<li>Bachelor of Science in Pharmacy or Doctor of Pharmacy from an accredited college of pharmacy</li>\n<li>Valid Florida Pharmacy License</li>\n<li>Ability to work 40 hours per week in fast paced, high volume location</li>\n<li>Unrivaled empathy and patience when helping patients</li>\n<li>Ability to think quickly and work autonomously</li>\n<li>Strong organization skills and attention to detail</li>\n<li>You connect with the mission of Ro</li>\n<li>Innovative individuals looking to share ideas and implement change</li>\n<li>Aptitude in problem-solving and decision-making</li>\n<li>Team player with outstanding communication skills</li>\n"},{"text":"We've Got You Covered","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Fulfillment Pharmacist - Boynton Beach, FL","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div><span style=\"font-size: 16px;\">As a <strong>Fulfillment Pharmacist</strong>, you will be front and center ensuring members get accurate orders on time. You will report directly to the Lead Pharmacist and have the opportunity to work with multiple teams to deliver an uncommonly seamless pharmacy experience for members. You are passionate about improving the patient experience and want to help shape the future of the industry.&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Boynton Beach, FL</strong><span style=\"font-size: 16px;\">. This hire is for a <strong>Full-Time</strong> role.&nbsp;</span></div>","descriptionBodyPlain":"As a Fulfillment Pharmacist, you will be front and center ensuring members get accurate orders on time. You will report directly to the Lead Pharmacist and have the opportunity to work with multiple teams to deliver an uncommonly seamless pharmacy experience for members. You are passionate about improving the patient experience and want to help shape the future of the industry. \n \nThis posting is for our location in Boynton Beach, FL. This hire is for a Full-Time role. \n","hostedUrl":"https://jobs.lever.co/ro/966f81e6-c82e-4060-8721-3ba58a9cebc6","applyUrl":"https://jobs.lever.co/ro/966f81e6-c82e-4060-8721-3ba58a9cebc6/apply"},{"additionalPlain":"The target base salary for this position ranges from $125,000 to $131,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $125,000 to $131,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"Romeoville, IL","team":"Pharmacy","allLocations":["Romeoville, IL"]},"createdAt":1750434689155,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","id":"185af8b6-587d-45d5-99b2-0d0af1b3d252","lists":[{"text":"What You'll Do:","content":"\n<li>Process and review medication orders for members&nbsp;</li>\n<li>Work with the doctor or care team when clinical intervention is needed&nbsp;</li>\n<li>Respond to clinical questions from members&nbsp;</li>\n<li>Work with a multidisciplinary team of doctors, engineers, product managers, and more&nbsp;</li>\n<li>Work with team members to improve current procedures and workflow&nbsp;</li>\n<li>Find creative, fun, and professional ways to deliver the best possible experience for our patients&nbsp;</li>\n<li>Offer clinical expertise in evaluating drug regimens to provide the best patient care&nbsp;</li>\n<li>Collaborate with healthcare professionals to ensure optimal patient care&nbsp;</li>\n"},{"text":"What You’ll Bring to the Team: ","content":"\n<li>Bachelor of Science in Pharmacy or Doctor of Pharmacy from an accredited college of pharmacy&nbsp;</li>\n<li>Valid Illinois Pharmacy License&nbsp;</li>\n<li>Ability to work 40 hours per week in fast paced, high volume location</li>\n<li>Unrivaled empathy and patience when helping patients&nbsp;</li>\n<li>Ability to think quickly and work autonomously&nbsp;</li>\n<li>Strong organization skills and attention to detail&nbsp;</li>\n<li>You connect with the mission of Ro&nbsp;</li>\n<li>Innovative individuals looking to share ideas and implement change&nbsp;</li>\n<li>Aptitude in problem-solving and decision-making&nbsp;</li>\n<li>Team player with outstanding communication skills&nbsp;</li>\n"},{"text":"Schedule & Availability:","content":"\n<li>While we strive to maintain consistent schedules, flexibility is required, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs</li>\n<li>Advanced notice of at least two weeks will be provided for any changes to the regular schedule</li>\n<li>Please note that shift structures may be adjusted in the future based on evolving business needs</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Fulfillment Pharmacist - Romeoville, IL","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/ro/185af8b6-587d-45d5-99b2-0d0af1b3d252","applyUrl":"https://jobs.lever.co/ro/185af8b6-587d-45d5-99b2-0d0af1b3d252/apply"},{"additionalPlain":"We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.\n \nThe target hourly rate for this position ranges from $64.42 to $68.27, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div><span style=\"font-size: 16px;\">We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">The target hourly rate for this position ranges from $64.42 to $68.27, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</span></div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"Los Angeles, CA","team":"Pharmacy","allLocations":["Los Angeles, CA"]},"createdAt":1764808980153,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs a Pharmacist, you will be front and center ensuring members get accurate orders on time. You will report directly to the Lead Pharmacist and have the opportunity to work with multiple teams to deliver an uncommonly seamless pharmacy experience for members. You are passionate about improving the patient experience and want to help shape the future of the industry. \n \nThis posting is for our location in Torrance, California. This hire is for a Full-Time role on our Tuesday - Friday (9:30am - 6pm) and Saturday (7am - 3:30pm) shift.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div><span style=\"font-size: 16px;\">As a Pharmacist, you will be front and center ensuring members get accurate orders on time. You will report directly to the Lead Pharmacist and have the opportunity to work with multiple teams to deliver an uncommonly seamless pharmacy experience for members. You are passionate about improving the patient experience and want to help shape the future of the industry.&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Torrance, California</strong><span style=\"font-size: 16px;\">. This hire is for a <strong>Full-Time</strong> role on our <strong>Tuesday - Friday (9:30am - 6pm) and Saturday (7am - 3:30pm) shift</strong>.</span></div>","id":"37631f33-6f6a-4ccb-b35c-59af260e2625","lists":[{"text":"What You'll Do","content":"\n<li>Process and review medication orders for members</li>\n<li>Work with the doctor or care team when clinical intervention is needed</li>\n<li>Respond to clinical questions from members</li>\n<li>Work with a multidisciplinary team of doctors, engineers, product managers, and more</li>\n<li>Work with team members to improve current procedures and workflow</li>\n<li>Find creative, fun, and professional ways to deliver the best possible experience for our patients</li>\n<li>Offer clinical expertise in evaluating drug regimens to provide the best patient care</li>\n<li>Collaborate with healthcare professionals to ensure optimal patient care&nbsp;</li>\n"},{"text":"What You'll Bring to the Team","content":"\n<li>Bachelor of Science in Pharmacy or Doctor of Pharmacy from an accredited college of pharmacy</li>\n<li>Valid California Pharmacy License</li>\n<li>Ability to work 40 hours per week in fast paced, high volume location</li>\n<li>Unrivaled empathy and patience when helping patients</li>\n<li>Ability to think quickly and work autonomously</li>\n<li>Strong organization skills and attention to detail</li>\n<li>You connect with the mission of Ro</li>\n<li>Innovative individuals looking to share ideas and implement change</li>\n<li>Aptitude in problem-solving and decision-making</li>\n<li>Team player with outstanding communication skills</li>\n"},{"text":"We've Got You Covered","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Fulfillment Pharmacist - Torrance, CA","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div><span style=\"font-size: 16px;\">As a Pharmacist, you will be front and center ensuring members get accurate orders on time. You will report directly to the Lead Pharmacist and have the opportunity to work with multiple teams to deliver an uncommonly seamless pharmacy experience for members. You are passionate about improving the patient experience and want to help shape the future of the industry.&nbsp;</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Torrance, California</strong><span style=\"font-size: 16px;\">. This hire is for a <strong>Full-Time</strong> role on our <strong>Tuesday - Friday (9:30am - 6pm) and Saturday (7am - 3:30pm) shift</strong>.</span></div>","descriptionBodyPlain":"As a Pharmacist, you will be front and center ensuring members get accurate orders on time. You will report directly to the Lead Pharmacist and have the opportunity to work with multiple teams to deliver an uncommonly seamless pharmacy experience for members. You are passionate about improving the patient experience and want to help shape the future of the industry. \n \nThis posting is for our location in Torrance, California. This hire is for a Full-Time role on our Tuesday - Friday (9:30am - 6pm) and Saturday (7am - 3:30pm) shift.\n","hostedUrl":"https://jobs.lever.co/ro/37631f33-6f6a-4ccb-b35c-59af260e2625","applyUrl":"https://jobs.lever.co/ro/37631f33-6f6a-4ccb-b35c-59af260e2625/apply"},{"additionalPlain":"The hourly rate for new hires in this position ranges from $21 to $23.50, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The hourly rate for new hires in this position ranges from $21 to $23.50, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"Romeoville, IL","team":"Pharmacy","allLocations":["Romeoville, IL"]},"createdAt":1750783160393,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs the Pharmacy Technician, you will be front and center ensuring members get accurate orders on time. This hire is an important role for us to maintain our continually growing number of member orders. You will work closely with multiple teams to deliver an uncommonly seamless pharmacy experience for members. \n \nThis posting is for our location in Romeoville, Illinois.  This hire is for a Full-time position. \n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div>As the <strong>Pharmacy Technician</strong>, you will be front and center ensuring members get accurate orders on time. This hire is an important role for us to maintain our continually growing number of member orders. You will work closely with multiple teams to deliver an uncommonly seamless pharmacy experience for members.&nbsp;</div>\n<div>&nbsp;</div>\n<div>This posting is for our location in <strong>Romeoville, Illinois</strong>.&nbsp; This hire is for a Full-time position.&nbsp;</div>","id":"56cf6679-2618-4be9-acc4-f53afdee3b5b","lists":[{"text":"What You'll Do:","content":"\n<li>You will process prescription and OTC medication orders. This includes picking orders, packing them for shipment, and ensuring an organized working environment.</li>\n<li>Work in a fast-paced, high-volume environment</li>\n<li>Troubleshoot order and shipping issues in partnership with the pharmacist, operations, and care teams</li>\n<li>Work side by side with a pharmacist to ensure the safe, accurate, and timely dispensing of medications</li>\n<li>Work with a multidisciplinary team of doctors, engineers, product managers, and more</li>\n<li>Find creative, fun, and professional ways to deliver the best possible experience for our patients</li>\n"},{"text":"What You'll Bring to the Team:","content":"\n<li>Unrivaled empathy and patience when helping patients</li>\n<li>Ability to think quickly and work autonomously</li>\n<li>Strong organization skills and attention to detail</li>\n<li>Connection with the mission of Ro</li>\n<li>Active IL Pharmacy Technician License (Certification - CPhT, a plus!)</li>\n<li>High School Diploma or equivalent</li>\n\n<div>&nbsp;</div>"},{"text":"Schedule & Availability:","content":"\n<li>While we strive to maintain consistent schedules, flexibility is required, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs</li>\n<li>Advanced notice of at least two weeks will be provided for any changes to the regular schedule</li>\n<li>Please note that shift structures may be adjusted in the future based on evolving business needs</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Fulfillment Pharmacy Technician - Romeoville, IL","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div>As the <strong>Pharmacy Technician</strong>, you will be front and center ensuring members get accurate orders on time. This hire is an important role for us to maintain our continually growing number of member orders. You will work closely with multiple teams to deliver an uncommonly seamless pharmacy experience for members.&nbsp;</div>\n<div>&nbsp;</div>\n<div>This posting is for our location in <strong>Romeoville, Illinois</strong>.&nbsp; This hire is for a Full-time position.&nbsp;</div>","descriptionBodyPlain":"As the Pharmacy Technician, you will be front and center ensuring members get accurate orders on time. This hire is an important role for us to maintain our continually growing number of member orders. You will work closely with multiple teams to deliver an uncommonly seamless pharmacy experience for members. \n \nThis posting is for our location in Romeoville, Illinois.  This hire is for a Full-time position. \n","hostedUrl":"https://jobs.lever.co/ro/56cf6679-2618-4be9-acc4-f53afdee3b5b","applyUrl":"https://jobs.lever.co/ro/56cf6679-2618-4be9-acc4-f53afdee3b5b/apply"},{"additionalPlain":"The target base salary for this position ranges from $56,500 to $65,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $56,500 to $65,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary</div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"Romeoville, IL","team":"Operations","allLocations":["Romeoville, IL"]},"createdAt":1778547372685,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs the Fulfillment Supervisor, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.\n \nYou will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Fulfillment Lead also plays a key role in compliance adherence  and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.\n \nThis posting is for our location in Romeoville, Illinois. This hire is for a full time role. \n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div><span style=\"font-size: 16px;\">As the</span><strong style=\"font-size: 16px;\"> Fulfillment Supervisor</strong><span style=\"font-size: 16px;\">, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Fulfillment Lead also plays a key role in compliance adherence&nbsp; and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Romeoville, Illinois</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></div>","id":"1fa6e3b3-9ad0-4bb2-867e-936f1cbfefca","lists":[{"text":"What You'll Do:","content":"\n<li>Lead and mentor a team of pharmacy technicians by providing hands-on coaching, real-time feedback, and performance support to foster a high-performing team culture</li>\n<li>Oversee technician onboarding, training, and ongoing skills development to ensure compliance with SOPs and operational excellence</li>\n<li>Support scheduling and staffing needs to ensure appropriate shift coverage and workflow continuity</li>\n<li>Ensure pharmacy fulfillment workflows—including picking, packing, and shipping—are executed accurately, efficiently, and in accordance with established timelines</li>\n<li>Act as the primary point of contact for daily operational issues on the floor, escalating concerns to pharmacy leadership as appropriate</li>\n<li>Collaborate closely with pharmacists and cross-functional teams including operations, care, and product to resolve order and shipping issues promptly</li>\n<li>Operate and troubleshoot pharmacy automation equipment, ensuring it functions properly to support order volume</li>\n<li>Monitor quality, safety, and regulatory compliance throughout the fulfillment process, and drive adherence to all applicable standards and procedures</li>\n<li>Contribute to a culture of continuous improvement by participating in workflow evaluations and helping implement operational enhancements</li>\n<li>Maintain a clean, organized, and inspection-ready workspace aligned with company policies and regulatory expectations</li>\n<li>Flexibly support fulfillment operations by assisting with order processing and technician duties as needed to meet volume demands</li>\n<li>Support additional operational tasks and responsibilities as assigned by pharmacy leadership</li>\n"},{"text":"What You'll Bring to the Team:","content":"\n<li data-section-id=\"nh6uei\" data-start=\"0\" data-end=\"156\">Willingness to obtain an Illinois Pharmacy Technician license and National Pharmacy Technician Certification (CPhT) within a defined timeframe upon hire</li>\n<li data-section-id=\"1ds5gs8\" data-start=\"157\" data-end=\"203\">High school diploma or equivalent required</li>\n<li data-section-id=\"1yf5x9f\" data-start=\"204\" data-end=\"466\">Minimum of 2 years of people management experience in an operations, fulfillment, manufacturing, warehouse, retail, or other high-volume environment, including experience conducting performance evaluations, coaching employees, and managing daily performance within the operation</li>\n<li>Proven leadership skills with the ability to motivate, guide, and support a team in a fast-paced fulfillment environment</li>\n<li>Empathy, patience, and professionalism in interactions with both patients and team members</li>\n<li>Strong critical thinking and decision-making abilities, especially when navigating high-pressure or time-sensitive situations</li>\n<li>Excellent organizational skills and a sharp attention to detail to ensure order accuracy and compliance</li>\n<li>Comfort working with pharmacy automation equipment and technology-driven workflows</li>\n<li>A proactive, improvement-oriented mindset and the ability to contribute to cross-functional problem-solving</li>\n<li>Excellent verbal and written communication skills, and a collaborative spirit that thrives in cross-functional environments</li>\n"},{"text":"Schedule & Availability:","content":"\n<li>While we strive to maintain consistent schedules, flexibility is required, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs</li>\n<li>Advanced notice of at least two weeks will be provided for any changes to the regular schedule</li>\n<li>Please note that shift structures may be adjusted in the future based on evolving business needs</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Fulfillment Supervisor - Romeoville, IL","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div><span style=\"font-size: 16px;\">As the</span><strong style=\"font-size: 16px;\"> Fulfillment Supervisor</strong><span style=\"font-size: 16px;\">, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Fulfillment Lead also plays a key role in compliance adherence&nbsp; and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Romeoville, Illinois</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></div>","descriptionBodyPlain":"As the Fulfillment Supervisor, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.\n \nYou will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Fulfillment Lead also plays a key role in compliance adherence  and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.\n \nThis posting is for our location in Romeoville, Illinois. This hire is for a full time role. \n","hostedUrl":"https://jobs.lever.co/ro/1fa6e3b3-9ad0-4bb2-867e-936f1cbfefca","applyUrl":"https://jobs.lever.co/ro/1fa6e3b3-9ad0-4bb2-867e-936f1cbfefca/apply"},{"additionalPlain":"The target base salary for this position ranges from $245,000 - $250,000, in addition to a competitive benefits package (as applicable). This role may also be eligible to participate in a performance-based incentive program, paid out twice per year. When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $245,000 - $250,000, in addition to a competitive benefits package (as applicable). This role may also be eligible to participate in a performance-based incentive program, paid out twice per year. When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"New York, NY or Remote","team":"Providers","allLocations":["New York, NY or Remote"]},"createdAt":1769122719561,"descriptionPlain":"About RPM\n \nRoman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.\n \nRPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.\n\n\nAre you a physician who is passionate about helping patients achieve their health goals? Do you want to use your expertise to improve patient outcomes from the comfort of your own home? If so, we have an exciting opportunity for you! We are seeking a talented and experienced Virtual Physician to join our team and provide telemedicine (remote medical consultation) services to patients who are seeking prescription weight management treatment. You will support our comprehensive Body Program, that combines prescription GLP-1 treatment (for patients who are eligible) with care management and coaching from RNs, education, and progress tracking. We'd love for you to join us and be a part of this exciting time at Ro.\n","description":"<div><strong>About RPM</strong></div>\n<div>&nbsp;</div>\n<div>Roman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.</div>\n<div>&nbsp;</div>\n<div>RPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.</div><div><br></div><div><span style=\"font-size: 16px;\">Are you a physician who is passionate about helping patients achieve their health goals? Do you want to use your expertise to improve patient outcomes from the comfort of your own home? If so, we have an exciting opportunity for you! We are seeking a talented and experienced Virtual Physician to join our team and provide telemedicine (remote medical consultation) services to patients who are seeking prescription weight management treatment. You will support our comprehensive Body Program, that combines prescription GLP-1 treatment (for patients who are eligible) with care management and coaching from RNs, education, and progress tracking. We'd love for you to join us and be a part of this exciting time at Ro.</span></div>","id":"61b4e90e-0340-439d-ae46-9e72ebbfed4a","lists":[{"text":"What You'll Do:","content":"\n<li>Conduct consultations via phone, video, or asynchronously based on state telemedicine regulations</li>\n<li>Provide care using our custom EMR: evaluating patient records, diagnosing, and prescribing medication, and making lifestyle recommendations</li>\n<li>Follow best practices and company specific policies for diagnosis, treatment, and documentation</li>\n<li>Answer patient questions related to their treatment and provide high quality counseling</li>\n<li>Contribute to practice administration (~30%) in various ways such as conducting peer-reviewed audits, interviewing potential new practitioner hires, assisting in onboarding and training of new practitioners via our onboarding buddy program</li>\n"},{"text":"What You’ll Bring to the Team:","content":"\n<li>Board Certification in either Internal Medicine or Family Medicine (other specialities can be considered)</li>\n<li>Board certification in Obesity Medicine or board eligibility and will need to sit for the exam in 2026</li>\n<li>2 years of post-residency experience</li>\n<li>Telemedicine experience and comfort with asynchronous care</li>\n<li>Experience with weight management / GLP-1 medication is a plus</li>\n<li>At least 10 active state medical licenses, including at least 1 of the following states: California, Florida, New York, Texas, Georgia, and at least 1 of these states: Virginia, Kansas, or Minnesota, Delaware, New Mexico, Rhode Island, Vermont, West Virginia, and Wyoming</li>\n<li>Willingness to obtain additional medical licenses based on practice needs</li>\n<li>IMLC licensed or eligible is a plus</li>\n\n<div>Bonus points for the following state licenses:</div>\n\n<li>Arkansas</li>\n<li>Missouri</li>\n<li>New Jersey</li>\n<li>North Carolina</li>\n<li>South Carolina</li>\n<li>Utah</li>\n<li>Pennsylvania</li>\n<li>Connecticut</li>\n<li>New Hampshire</li>\n<li>Massachusetts</li>\n"},{"text":"What to Expect: ","content":"\n<li>4, 10-hour shifts or 5, 8-hour shifts</li>\n<li>1-2 weekend shifts per month</li>\n"},{"text":"We've Got You Covered: ","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Full-Time, Virtual Physician (Salaried)","country":"US","workplaceType":"remote","opening":"<div><strong>About RPM</strong></div>\n<div>&nbsp;</div>\n<div>Roman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro&rsquo;s platform for their mental health, women&rsquo;s health, men&rsquo;s health, fertility, metabolic health, and skincare needs.</div>\n<div>&nbsp;</div>\n<div>RPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM&rsquo;s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM&rsquo;s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.</div>","openingPlain":"About RPM\n \nRoman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.\n \nRPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.\n","descriptionBody":"<div><span style=\"font-size: 16px;\">Are you a physician who is passionate about helping patients achieve their health goals? Do you want to use your expertise to improve patient outcomes from the comfort of your own home? If so, we have an exciting opportunity for you! We are seeking a talented and experienced Virtual Physician to join our team and provide telemedicine (remote medical consultation) services to patients who are seeking prescription weight management treatment. You will support our comprehensive Body Program, that combines prescription GLP-1 treatment (for patients who are eligible) with care management and coaching from RNs, education, and progress tracking. We'd love for you to join us and be a part of this exciting time at Ro.</span></div>","descriptionBodyPlain":"Are you a physician who is passionate about helping patients achieve their health goals? Do you want to use your expertise to improve patient outcomes from the comfort of your own home? If so, we have an exciting opportunity for you! We are seeking a talented and experienced Virtual Physician to join our team and provide telemedicine (remote medical consultation) services to patients who are seeking prescription weight management treatment. You will support our comprehensive Body Program, that combines prescription GLP-1 treatment (for patients who are eligible) with care management and coaching from RNs, education, and progress tracking. We'd love for you to join us and be a part of this exciting time at Ro.\n","hostedUrl":"https://jobs.lever.co/ro/61b4e90e-0340-439d-ae46-9e72ebbfed4a","applyUrl":"https://jobs.lever.co/ro/61b4e90e-0340-439d-ae46-9e72ebbfed4a/apply"},{"additionalPlain":"The target base salary for this position ranges from $70,000 to $74,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $70,000 to $74,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"Romeoville, IL","team":"Pharmacy","allLocations":["Romeoville, IL"]},"createdAt":1750118547761,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs a Lead Compounding Pharmacy Technician you will be responsible to oversee the daily operations of our non-sterile compounding team, with a focus on both hazardous and non-hazardous medication preparation at our Romeoville, IL facility.  This role is pivotal in ensuring that all compounding activities are performed safely, accurately, and in full compliance with applicable regulations and internal standards, including adherence to proper  protocols, standard of operations and safety procedures. As Lead Compounding Technician, you will be responsible for managing and supporting a team of technicians by coordinating daily workflows, overseeing scheduling, maintaining inventory, and ensuring consistent application of Standard Operating Procedures (SOPs). You will play a key role in technician training and development, performance monitoring, and operational troubleshooting.\n \nWorking closely with the Lead Compounding Pharmacist and under pharmacist supervision, you’ll help drive a culture of excellence in pharmaceutical compounding, while also partnering with cross-functional teams to address operational needs and ensure an exceptional experience for our patients.\n \nThis posting is for our location in Romeoville, Illinois. This hire is for a full time role. \n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div><span style=\"color: #000000;\"><span style=\"font-size: 16px;\">As a </span><strong style=\"font-size: 16px;\">Lead Compounding Pharmacy Technician</strong><span style=\"font-size: 16px;\"> you will be responsible to oversee the daily operations of our non-sterile compounding team, with a focus on both hazardous and non-hazardous medication preparation at our Romeoville, IL facility.&nbsp; This role is pivotal in ensuring that all compounding activities are performed safely, accurately, and in full compliance with applicable regulations and internal standards, including adherence to proper&nbsp; protocols, standard of operations and safety procedures. As Lead Compounding Technician, you will be responsible for managing and supporting a team of technicians by coordinating daily workflows, overseeing scheduling, maintaining inventory, and ensuring consistent application of Standard Operating Procedures (SOPs). You will play a key role in technician training and development, performance monitoring, and operational troubleshooting.</span></span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px; color: #000000;\">Working closely with the Lead Compounding Pharmacist and under pharmacist supervision, you’ll help drive a culture of excellence in pharmaceutical compounding, while also partnering with cross-functional teams to address operational needs and ensure an exceptional experience for our patients.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"color: #000000;\"><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Romeoville, Illinois</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></span></div>","id":"30f14ea0-8920-43c3-b687-5da7c5ecec13","lists":[{"text":"What You'll Do:","content":"\n<li>Direct and oversee daily operations of the compounding technician team, ensuring efficient execution of workflows and shift coverage</li>\n<li>Lead performance management efforts, including coaching, conducting regular 1:1s, and delivering feedback to drive accountability and growth</li>\n<li>Own technician training and development; implement onboarding, enforce adherence to SOPs, and ensure competency in gowning and hazardous drug handling</li>\n<li>Supervise and perform the compounding of non-sterile hazardous and non-hazardous medications, ensuring compliance with all regulatory and quality standards</li>\n<li>Establish and maintain a clean, safe, and inspection-ready work environment through leadership in sanitation and compliance practices</li>\n<li>Work closely with Lead Compounding Pharmacist resolving operational issues related to compounding, meeting order demand and quality</li>\n<li>Partner closely with the Lead Compounding Pharmacist and PIC to ensure ongoing compliance with USP &lt;795&gt;, &lt;800&gt;, and all federal and state pharmacy regulations</li>\n<li>Act as a key cross-functional liaison to supply chain, engineering, quality, and product teams to drive process improvements and operational scalability</li>\n<li>Collaborates with key administrative functions including technician scheduling, inventory management, and cycle counts; ensure timely and thorough training of all staff with proper documentation; develop and track team metrics and performance goals to drive operational excellence and accountability</li>\n"},{"text":"What You'll Bring to the Team:","content":"\n<li>Licensed Pharmacy Technician in the state of Illinois; PTCB certified</li>\n<li>High School Diploma or equivalent</li>\n<li>Minimum of 2 years of pharmacy technician experience, with prior leadership or supervisory experience strongly preferred</li>\n<li>Ability to work on site 40 hours per week (Monday-Friday) plus rotating weekends</li>\n<li>Proven experience in non-sterile compounding, including hazardous and non-hazardous drug preparation, with a strong understanding of USP &lt;795&gt; and &lt;800&gt; guidelines</li>\n<li>Demonstrated leadership ability with experience training, mentoring, and managing pharmacy technicians in a fast-paced environment</li>\n<li>Strong organizational and administrative skills, with experience in scheduling, inventory control, cycle counts, and documentation management</li>\n<li>Deep knowledge of proper gowning techniques, PPE usage, and safe handling practices for hazardous materials</li>\n<li>A commitment to quality, accuracy, and compliance, with the ability to enforce SOPs and uphold regulatory standards</li>\n<li>Excellent communication and interpersonal skills to effectively collaborate with pharmacists, cross-functional teams, and direct reports</li>\n<li>Proactive problem-solving mindset with the ability to identify process improvements and implement practical solutions</li>\n"},{"text":"Schedule & Availability:","content":"\n<li>This is a full-time role with shifts primarily scheduled Monday through Friday, plus every other Saturday. A rotation system is in place to ensure fair distribution of weekend shifts</li>\n<li>While we strive to maintain consistent schedules, <strong>flexibility is required</strong>, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs</li>\n<li>Advanced notice of at least two weeks will be provided for any changes to the regular schedule</li>\n<li>Please note that shift structures may be adjusted in the future based on evolving business needs</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Lead Compounding Pharmacy Technician -  Romeoville, IL","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div><span style=\"color: #000000;\"><span style=\"font-size: 16px;\">As a </span><strong style=\"font-size: 16px;\">Lead Compounding Pharmacy Technician</strong><span style=\"font-size: 16px;\"> you will be responsible to oversee the daily operations of our non-sterile compounding team, with a focus on both hazardous and non-hazardous medication preparation at our Romeoville, IL facility.&nbsp; This role is pivotal in ensuring that all compounding activities are performed safely, accurately, and in full compliance with applicable regulations and internal standards, including adherence to proper&nbsp; protocols, standard of operations and safety procedures. As Lead Compounding Technician, you will be responsible for managing and supporting a team of technicians by coordinating daily workflows, overseeing scheduling, maintaining inventory, and ensuring consistent application of Standard Operating Procedures (SOPs). You will play a key role in technician training and development, performance monitoring, and operational troubleshooting.</span></span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px; color: #000000;\">Working closely with the Lead Compounding Pharmacist and under pharmacist supervision, you&rsquo;ll help drive a culture of excellence in pharmaceutical compounding, while also partnering with cross-functional teams to address operational needs and ensure an exceptional experience for our patients.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"color: #000000;\"><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Romeoville, Illinois</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></span></div>","descriptionBodyPlain":"As a Lead Compounding Pharmacy Technician you will be responsible to oversee the daily operations of our non-sterile compounding team, with a focus on both hazardous and non-hazardous medication preparation at our Romeoville, IL facility.  This role is pivotal in ensuring that all compounding activities are performed safely, accurately, and in full compliance with applicable regulations and internal standards, including adherence to proper  protocols, standard of operations and safety procedures. As Lead Compounding Technician, you will be responsible for managing and supporting a team of technicians by coordinating daily workflows, overseeing scheduling, maintaining inventory, and ensuring consistent application of Standard Operating Procedures (SOPs). You will play a key role in technician training and development, performance monitoring, and operational troubleshooting.\n \nWorking closely with the Lead Compounding Pharmacist and under pharmacist supervision, you’ll help drive a culture of excellence in pharmaceutical compounding, while also partnering with cross-functional teams to address operational needs and ensure an exceptional experience for our patients.\n \nThis posting is for our location in Romeoville, Illinois. This hire is for a full time role. \n","hostedUrl":"https://jobs.lever.co/ro/30f14ea0-8920-43c3-b687-5da7c5ecec13","applyUrl":"https://jobs.lever.co/ro/30f14ea0-8920-43c3-b687-5da7c5ecec13/apply"},{"additionalPlain":"The target base salary for this position ranges from $56,500 to $65,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $56,500 to $65,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary</div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"Romeoville, IL","team":"Pharmacy","allLocations":["Romeoville, IL"]},"createdAt":1750116352781,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs the Lead Fulfillment Technician, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.\n \nYou will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Lead Fulfillment Technician also plays a key role in compliance adherence  and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.\n \nThis posting is for our location in Romeoville, Illinois. This hire is for a full time role. \n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div><span style=\"font-size: 16px;\">As the</span><strong style=\"font-size: 16px;\"> Lead Fulfillment Technician</strong><span style=\"font-size: 16px;\">, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Lead Fulfillment Technician also plays a key role in compliance adherence&nbsp; and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Romeoville, Illinois</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></div>","id":"38469283-b5b6-472d-8fb3-37feb1cf6cbf","lists":[{"text":"What You'll Do:","content":"\n<li>Lead and mentor a team of pharmacy technicians by providing hands-on coaching, real-time feedback, and performance support to foster a high-performing team culture</li>\n<li>Oversee technician onboarding, training, and ongoing skills development to ensure compliance with SOPs and operational excellence</li>\n<li>Support scheduling and staffing needs to ensure appropriate shift coverage and workflow continuity</li>\n<li>Ensure pharmacy fulfillment workflows—including picking, packing, and shipping—are executed accurately, efficiently, and in accordance with established timelines</li>\n<li>Act as the primary point of contact for daily operational issues on the floor, escalating concerns to pharmacy leadership as appropriate</li>\n<li>Collaborate closely with pharmacists and cross-functional teams including operations, care, and product to resolve order and shipping issues promptly</li>\n<li>Operate and troubleshoot pharmacy automation equipment, ensuring it functions properly to support order volume</li>\n<li>Monitor quality, safety, and regulatory compliance throughout the fulfillment process, and drive adherence to all applicable standards and procedures</li>\n<li>Contribute to a culture of continuous improvement by participating in workflow evaluations and helping implement operational enhancements</li>\n<li>Maintain a clean, organized, and inspection-ready workspace aligned with company policies and regulatory expectations</li>\n<li>Flexibly support fulfillment operations by assisting with order processing and technician duties as needed to meet volume demands</li>\n<li>Support additional operational tasks and responsibilities as assigned by pharmacy leadership</li>\n"},{"text":"What You'll Bring to the Team:","content":"\n<li>Active and unrestricted Illinois Pharmacy Technician Certification (CPhT)</li>\n<li>High school diploma or equivalent required</li>\n<li>Minimum of 2 years of pharmacy technician experience, with prior leadership or supervisory experience strongly preferred</li>\n<li>Proven leadership skills with the ability to motivate, guide, and support a team in a fast-paced fulfillment environment</li>\n<li>Empathy, patience, and professionalism in interactions with both patients and team members</li>\n<li>Strong critical thinking and decision-making abilities, especially when navigating high-pressure or time-sensitive situations</li>\n<li>Excellent organizational skills and a sharp attention to detail to ensure order accuracy and compliance</li>\n<li>Comfort working with pharmacy automation equipment and technology-driven workflows</li>\n<li>A proactive, improvement-oriented mindset and the ability to contribute to cross-functional problem-solving</li>\n<li>Excellent verbal and written communication skills, and a collaborative spirit that thrives in cross-functional environments</li>\n"},{"text":"Schedule & Availability:","content":"\n<li>While we strive to maintain consistent schedules, flexibility is required, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs</li>\n<li>Advanced notice of at least two weeks will be provided for any changes to the regular schedule</li>\n<li>Please note that shift structures may be adjusted in the future based on evolving business needs</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Lead Fulfillment Pharmacy Technician -  Romeoville, IL","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div><span style=\"font-size: 16px;\">As the</span><strong style=\"font-size: 16px;\"> Lead Fulfillment Technician</strong><span style=\"font-size: 16px;\">, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Lead Fulfillment Technician also plays a key role in compliance adherence&nbsp; and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Romeoville, Illinois</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></div>","descriptionBodyPlain":"As the Lead Fulfillment Technician, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.\n \nYou will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Lead Fulfillment Technician also plays a key role in compliance adherence  and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.\n \nThis posting is for our location in Romeoville, Illinois. This hire is for a full time role. \n","hostedUrl":"https://jobs.lever.co/ro/38469283-b5b6-472d-8fb3-37feb1cf6cbf","applyUrl":"https://jobs.lever.co/ro/38469283-b5b6-472d-8fb3-37feb1cf6cbf/apply"},{"additionalPlain":"The target hourly rate for this position ranges from $$31.50 to $32.75, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target hourly rate for this position ranges from $$31.50 to $32.75, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary</div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"Los Angeles, CA","team":"Pharmacy","allLocations":["Los Angeles, CA"]},"createdAt":1769550162652,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs the Lead Fulfillment Technician, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.\n \nYou will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Lead Fulfillment Technician also plays a key role in compliance adherence  and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.\n \nThis posting is for our location in Torrance CA. This hire is for a full time role. \n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div><span style=\"font-size: 16px;\">As the</span><strong style=\"font-size: 16px;\"> Lead Fulfillment Technician</strong><span style=\"font-size: 16px;\">, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Lead Fulfillment Technician also plays a key role in compliance adherence&nbsp; and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Torrance CA</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></div>","id":"d10d9a48-1a8e-42bb-9320-0191fb1afdae","lists":[{"text":"What You'll Do:","content":"\n<li>Lead and mentor a team of pharmacy technicians by providing hands-on coaching, real-time feedback, and performance support to foster a high-performing team culture</li>\n<li>Oversee technician onboarding, training, and ongoing skills development to ensure compliance with SOPs and operational excellence</li>\n<li>Support scheduling and staffing needs to ensure appropriate shift coverage and workflow continuity</li>\n<li>Ensure pharmacy fulfillment workflows—including picking, packing, and shipping—are executed accurately, efficiently, and in accordance with established timelines</li>\n<li>Act as the primary point of contact for daily operational issues on the floor, escalating concerns to pharmacy leadership as appropriate</li>\n<li>Collaborate closely with pharmacists and cross-functional teams including operations, care, and product to resolve order and shipping issues promptly</li>\n<li>Operate and troubleshoot pharmacy automation equipment, ensuring it functions properly to support order volume</li>\n<li>Monitor quality, safety, and regulatory compliance throughout the fulfillment process, and drive adherence to all applicable standards and procedures</li>\n<li>Contribute to a culture of continuous improvement by participating in workflow evaluations and helping implement operational enhancements</li>\n<li>Maintain a clean, organized, and inspection-ready workspace aligned with company policies and regulatory expectations</li>\n<li>Flexibly support fulfillment operations by assisting with order processing and technician duties as needed to meet volume demands</li>\n<li>Support additional operational tasks and responsibilities as assigned by pharmacy leadership</li>\n"},{"text":"What You'll Bring to the Team:","content":"\n<li>Active and unrestricted California Pharmacy Technician Certification (CPhT)</li>\n<li>High school diploma or equivalent required</li>\n<li>Minimum of 2 years of pharmacy technician experience, with prior leadership or supervisory experience strongly preferred</li>\n<li>Proven leadership skills with the ability to motivate, guide, and support a team in a fast-paced fulfillment environment</li>\n<li>Empathy, patience, and professionalism in interactions with both patients and team members</li>\n<li>Strong critical thinking and decision-making abilities, especially when navigating high-pressure or time-sensitive situations</li>\n<li>Excellent organizational skills and a sharp attention to detail to ensure order accuracy and compliance</li>\n<li>Comfort working with pharmacy automation equipment and technology-driven workflows</li>\n<li>A proactive, improvement-oriented mindset and the ability to contribute to cross-functional problem-solving</li>\n<li>Excellent verbal and written communication skills, and a collaborative spirit that thrives in cross-functional environments</li>\n"},{"text":"Schedule & Availability:","content":"\n<li>While we strive to maintain consistent schedules, flexibility is required, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs</li>\n<li>Advanced notice of at least two weeks will be provided for any changes to the regular schedule</li>\n<li>Please note that shift structures may be adjusted in the future based on evolving business needs</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Lead Fulfillment Pharmacy Technician -  Torrance, CA","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div><span style=\"font-size: 16px;\">As the</span><strong style=\"font-size: 16px;\"> Lead Fulfillment Technician</strong><span style=\"font-size: 16px;\">, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Lead Fulfillment Technician also plays a key role in compliance adherence&nbsp; and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Torrance CA</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></div>","descriptionBodyPlain":"As the Lead Fulfillment Technician, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.\n \nYou will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Lead Fulfillment Technician also plays a key role in compliance adherence  and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.\n \nThis posting is for our location in Torrance CA. This hire is for a full time role. \n","hostedUrl":"https://jobs.lever.co/ro/d10d9a48-1a8e-42bb-9320-0191fb1afdae","applyUrl":"https://jobs.lever.co/ro/d10d9a48-1a8e-42bb-9320-0191fb1afdae/apply"},{"additionalPlain":"The target base salary for this position ranges from $56,500 to $65,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $56,500 to $65,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary</div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"Romeoville, IL","team":"Pharmacy","allLocations":["Romeoville, IL"]},"createdAt":1773193422244,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs the Lead Pharmacy Technician, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.\n \nYou will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Lead Fulfillment Technician also plays a key role in compliance adherence  and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.\n \nThis posting is for our location in Romeoville, Illinois. This hire is for a full time role. \n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div><span style=\"font-size: 16px;\">As the</span><strong style=\"font-size: 16px;\"> Lead Pharmacy Technician</strong><span style=\"font-size: 16px;\">, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Lead Fulfillment Technician also plays a key role in compliance adherence&nbsp; and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Romeoville, Illinois</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></div>","id":"6e4cd8dd-231b-4d59-8f97-106f5d0f4705","lists":[{"text":"What You'll Do:","content":"\n<li>Lead and mentor a team of pharmacy technicians by providing hands-on coaching, real-time feedback, and performance support to foster a high-performing team culture</li>\n<li>Oversee technician onboarding, training, and ongoing skills development to ensure compliance with SOPs and operational excellence</li>\n<li>Support scheduling and staffing needs to ensure appropriate shift coverage and workflow continuity</li>\n<li>Ensure pharmacy fulfillment workflows—including picking, packing, and shipping—are executed accurately, efficiently, and in accordance with established timelines</li>\n<li>Act as the primary point of contact for daily operational issues on the floor, escalating concerns to pharmacy leadership as appropriate</li>\n<li>Collaborate closely with pharmacists and cross-functional teams including operations, care, and product to resolve order and shipping issues promptly</li>\n<li>Operate and troubleshoot pharmacy automation equipment, ensuring it functions properly to support order volume</li>\n<li>Monitor quality, safety, and regulatory compliance throughout the fulfillment process, and drive adherence to all applicable standards and procedures</li>\n<li>Contribute to a culture of continuous improvement by participating in workflow evaluations and helping implement operational enhancements</li>\n<li>Maintain a clean, organized, and inspection-ready workspace aligned with company policies and regulatory expectations</li>\n<li>Flexibly support fulfillment operations by assisting with order processing and technician duties as needed to meet volume demands</li>\n<li>Support additional operational tasks and responsibilities as assigned by pharmacy leadership</li>\n"},{"text":"What You'll Bring to the Team:","content":"\n<li>Active and unrestricted Illinois Pharmacy Technician Certification (CPhT)</li>\n<li>High school diploma or equivalent required</li>\n<li>Minimum of 2 years of pharmacy technician experience, with prior leadership or supervisory experience strongly preferred</li>\n<li>Proven leadership skills with the ability to motivate, guide, and support a team in a fast-paced fulfillment environment</li>\n<li>Empathy, patience, and professionalism in interactions with both patients and team members</li>\n<li>Strong critical thinking and decision-making abilities, especially when navigating high-pressure or time-sensitive situations</li>\n<li>Excellent organizational skills and a sharp attention to detail to ensure order accuracy and compliance</li>\n<li>Comfort working with pharmacy automation equipment and technology-driven workflows</li>\n<li>A proactive, improvement-oriented mindset and the ability to contribute to cross-functional problem-solving</li>\n<li>Excellent verbal and written communication skills, and a collaborative spirit that thrives in cross-functional environments</li>\n"},{"text":"Schedule & Availability:","content":"\n<li>While we strive to maintain consistent schedules, flexibility is required, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs</li>\n<li>Advanced notice of at least two weeks will be provided for any changes to the regular schedule</li>\n<li>Please note that shift structures may be adjusted in the future based on evolving business needs</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Lead Pharmacy Technician -  Romeoville, IL","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div><span style=\"font-size: 16px;\">As the</span><strong style=\"font-size: 16px;\"> Lead Pharmacy Technician</strong><span style=\"font-size: 16px;\">, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Lead Fulfillment Technician also plays a key role in compliance adherence&nbsp; and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Romeoville, Illinois</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></div>","descriptionBodyPlain":"As the Lead Pharmacy Technician, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.\n \nYou will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Lead Fulfillment Technician also plays a key role in compliance adherence  and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.\n \nThis posting is for our location in Romeoville, Illinois. This hire is for a full time role. \n","hostedUrl":"https://jobs.lever.co/ro/6e4cd8dd-231b-4d59-8f97-106f5d0f4705","applyUrl":"https://jobs.lever.co/ro/6e4cd8dd-231b-4d59-8f97-106f5d0f4705/apply"},{"additionalPlain":"The target base salary for this position ranges from $56,500 to $65,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $56,500 to $65,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary</div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"Romeoville, IL","team":"Pharmacy","allLocations":["Romeoville, IL"]},"createdAt":1778547251633,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs the Operations Supervisor, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.\n \nYou will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Operations Supervisor also plays a key role in compliance adherence  and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.\n \nThis posting is for our location in Romeoville, Illinois. This hire is for a full time role. \n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div><span style=\"font-size: 16px;\">As the</span><strong style=\"font-size: 16px;\"> Operations Supervisor</strong><span style=\"font-size: 16px;\">, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Operations Supervisor also plays a key role in compliance adherence&nbsp; and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Romeoville, Illinois</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></div>","id":"0ec1ea48-891d-472c-8325-2861fb0d2b9a","lists":[{"text":"What You'll Do:","content":"\n<li>Lead and mentor a team of pharmacy technicians by providing hands-on coaching, real-time feedback, and performance support to foster a high-performing team culture</li>\n<li>Oversee technician onboarding, training, and ongoing skills development to ensure compliance with SOPs and operational excellence</li>\n<li>Support scheduling and staffing needs to ensure appropriate shift coverage and workflow continuity</li>\n<li>Ensure pharmacy fulfillment workflows—including picking, packing, and shipping—are executed accurately, efficiently, and in accordance with established timelines</li>\n<li>Act as the primary point of contact for daily operational issues on the floor, escalating concerns to pharmacy leadership as appropriate</li>\n<li>Collaborate closely with pharmacists and cross-functional teams including operations, care, and product to resolve order and shipping issues promptly</li>\n<li>Operate and troubleshoot pharmacy automation equipment, ensuring it functions properly to support order volume</li>\n<li>Monitor quality, safety, and regulatory compliance throughout the fulfillment process, and drive adherence to all applicable standards and procedures</li>\n<li>Contribute to a culture of continuous improvement by participating in workflow evaluations and helping implement operational enhancements</li>\n<li>Maintain a clean, organized, and inspection-ready workspace aligned with company policies and regulatory expectations</li>\n<li>Flexibly support fulfillment operations by assisting with order processing and technician duties as needed to meet volume demands</li>\n<li>Support additional operational tasks and responsibilities as assigned by pharmacy leadership</li>\n"},{"text":"What You'll Bring to the Team:","content":"\n<li data-section-id=\"nh6uei\" data-start=\"0\" data-end=\"156\">Willingness to obtain an Illinois Pharmacy Technician license and National Pharmacy Technician Certification (CPhT) within a defined timeframe upon hire</li>\n<li data-section-id=\"1ds5gs8\" data-start=\"157\" data-end=\"203\">High school diploma or equivalent required</li>\n<li>Minimum of 2 years of people management experience in an operations, fulfillment, manufacturing, warehouse, retail, or other high-volume environment, including experience conducting performance evaluations, coaching employees, and managing daily performance within the operation</li>\n<li>Proven leadership skills with the ability to motivate, guide, and support a team in a fast-paced fulfillment environment</li>\n<li>Empathy, patience, and professionalism in interactions with both patients and team members</li>\n<li>Strong critical thinking and decision-making abilities, especially when navigating high-pressure or time-sensitive situations</li>\n<li>Excellent organizational skills and a sharp attention to detail to ensure order accuracy and compliance</li>\n<li>Comfort working with pharmacy automation equipment and technology-driven workflows</li>\n<li>A proactive, improvement-oriented mindset and the ability to contribute to cross-functional problem-solving</li>\n<li>Excellent verbal and written communication skills, and a collaborative spirit that thrives in cross-functional environments</li>\n"},{"text":"Schedule & Availability:","content":"\n<li>While we strive to maintain consistent schedules, flexibility is required, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs</li>\n<li>Advanced notice of at least two weeks will be provided for any changes to the regular schedule</li>\n<li>Please note that shift structures may be adjusted in the future based on evolving business needs</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Operations Supervisor - Romeoville, IL","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div><span style=\"font-size: 16px;\">As the</span><strong style=\"font-size: 16px;\"> Operations Supervisor</strong><span style=\"font-size: 16px;\">, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Operations Supervisor also plays a key role in compliance adherence&nbsp; and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">This posting is for our location in </span><strong style=\"font-size: 16px;\">Romeoville, Illinois</strong><span style=\"font-size: 16px;\">. This hire is for a full time role. </span></div>","descriptionBodyPlain":"As the Operations Supervisor, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.\n \nYou will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Operations Supervisor also plays a key role in compliance adherence  and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.\n \nThis posting is for our location in Romeoville, Illinois. This hire is for a full time role. \n","hostedUrl":"https://jobs.lever.co/ro/0ec1ea48-891d-472c-8325-2861fb0d2b9a","applyUrl":"https://jobs.lever.co/ro/0ec1ea48-891d-472c-8325-2861fb0d2b9a/apply"},{"additionalPlain":"Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"commitment":"Full-time","location":"Romeoville, IL","team":"Operations","allLocations":["Romeoville, IL"]},"createdAt":1778182564683,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs a Fulfillment Associate, you will play a key role in the day-to-day operations of our Romeoville fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.\n\nIn addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><p>As a <strong>Fulfillment Associate</strong>, you will play a key role in the day-to-day operations of our Romeoville fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.</p>\n<p><br>In addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.</p>","id":"0c4a422d-0e7c-42e2-b18b-b7b4c1c1e623","lists":[{"text":"What You'll Do:","content":"<div>\n\n<li>Package and ship outbound patient orders accurately and efficiently in accordance with company SOPs</li>\n<li>Prepare shipments, including building boxes and assembling packaging materials, to ensure timely dispatch and delivery expectations are met</li>\n<li>Assist with the receipt and organization of incoming inventory from the warehouse as needed</li>\n<li>Occasionally operate manual&nbsp; pallet jacks to move materials and support workflow across the facility</li>\n<li>Maintain accurate inventory levels through proper stocking and organization practices</li>\n<li>Monitor supply levels during daily operations and communicate low stock to team leads or management, and replenish fulfillment inventory to ensure packing stations remain stocked and operational</li>\n<li>Maintain a clean, safe, and organized workspace across all fulfillment areas</li>\n<li>Collaborate with team members to meet daily shipping targets and operational deadlines</li>\n<li>Follow established workflows and safety protocols to ensure quality and productivity standards are upheld</li>\n<li>Communicate clearly and effectively with team members to support smooth day-to-day operations</li>\n<li>Perform additional fulfillment and warehouse tasks as assigned by supervisors or team leads</li>\n\n</div>"},{"text":"What You’ll Bring to the Team:","content":"\n<li>Strong attention to detail with a focus on accuracy in packing and shipping outbound orders</li>\n<li>Ability to follow established SOPs and safety protocols while maintaining a clean, organized workspace</li>\n<li>Comfortable working in a fast-paced, high-volume fulfillment environment with shifting priorities</li>\n<li>Effective communication skills and the ability to collaborate with team members to meet daily shipping goals</li>\n<li>Willingness to learn, take direction, and support both outbound and inbound operations as needed</li>\n<li>Proactive, dependable, and team-oriented mindset with a strong sense of accountability</li>\n<li>Dependable and punctual, with a strong work ethic and team-oriented mindset</li>\n<li>Long periods of standing, must be able to bend at the waist and knee, and occasionally lift up to 50 lbs</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Order Fulfillment Associate - Romeoville, IL","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<p>As a <strong>Fulfillment Associate</strong>, you will play a key role in the day-to-day operations of our Romeoville fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.</p>\n<p><br>In addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.</p>","descriptionBodyPlain":"As a Fulfillment Associate, you will play a key role in the day-to-day operations of our Romeoville fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.\n\nIn addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.\n","hostedUrl":"https://jobs.lever.co/ro/0c4a422d-0e7c-42e2-b18b-b7b4c1c1e623","applyUrl":"https://jobs.lever.co/ro/0c4a422d-0e7c-42e2-b18b-b7b4c1c1e623/apply"},{"additionalPlain":"Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $122,400 to $140,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"commitment":"Full-time","location":"New York, NY or Remote","team":"Operations","allLocations":["New York, NY or Remote"]},"createdAt":1787675773124,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div><strong>The Role: </strong></div>\n<div>&nbsp;</div>\n<div>As Packaging Program Manager at Ro, you’ll own the execution of packaging initiatives, coordinating across functions to move decisions efficiently from concept through implementation.</div>\n<div>&nbsp;</div>\n<div>This is a highly cross-functional and highly visible role that sits at the intersection of operations, product, brand, and quality. You will be responsible for translating business needs into scalable packaging solutions, driving alignment among stakeholders with competing priorities, and ensuring execution against a clear, prioritized roadmap. Success in this role requires the ability to operate in ambiguity, make structured tradeoffs, and drive decisions forward in a fast-moving, multi-stakeholder environment.</div>\n<div>&nbsp;</div>\n<div>You'll work across Pharmacy Operations, Product Development, Corporate Quality, Sourcing, Supply Planning, Brand, Product Marketing, and external vendors to deliver packaging solutions that improve patient experience while supporting operational scale.</div>","id":"1f481677-dda0-43b5-9245-a513ab90cfeb","lists":[{"text":"What You’ll Do:","content":"\n<li>Lead day-to-day execution of packaging initiatives from concept through implementation.</li>\n<li>Coordinate cross-functional workstreams across Pharmacy Operations, Product Development, Corporate Quality, Brand, Product Marketing, Sourcing, Supply Planning, and external partners.</li>\n<li>Identify packaging improvement opportunities and develop data-driven business cases and tradeoff recommendations for leadership review.</li>\n<li>Manage packaging testing, validation, artwork change control, and implementation activities to ensure successful execution.</li>\n<li>Establish and maintain packaging documentation, specifications, and other governance processes that improve consistency and scalability.</li>\n<li>Identify and evaluate packaging improvement opportunities, developing business cases and recommendations based on operational, financial, and patient impact.</li>\n<li>Partner with external packaging suppliers, testing laboratories, and engineering partners to develop, validate, and implement packaging solutions.</li>\n"},{"text":"What You’ll Bring to the Team:","content":"\n<li>5+ years of experience leading cross-functional programs or projects in supply chain, operations, manufacturing, product commercialization, packaging, or a related field.</li>\n<li>Experience working with packaging, product commercialization, manufacturing, pharmaceutical, medical device, or consumer products is required</li>\n<li>Proven ability to manage multiple complex initiatives while keeping stakeholders aligned and projects moving forward.</li>\n<li>Strong program and project management skills with exceptional organization and follow-through.</li>\n<li>Excellent communication skills with experience presenting recommendations, tradeoffs, and project updates to cross-functional partners and leadership.</li>\n<li>A structured, analytical approach to problem-solving with the ability to translate data into practical business recommendations.</li>\n<li>Experience building operational workflows or driving continuous improvement initiatives.</li>\n<li>Experience working with suppliers, contract manufacturers, testing laboratories, or other external partners.</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Packaging Program Manager","country":"US","workplaceType":"remote","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div><strong>The Role: </strong></div>\n<div>&nbsp;</div>\n<div>As Packaging Program Manager at Ro, you&rsquo;ll own the execution of packaging initiatives, coordinating across functions to move decisions efficiently from concept through implementation.</div>\n<div>&nbsp;</div>\n<div>This is a highly cross-functional and highly visible role that sits at the intersection of operations, product, brand, and quality. You will be responsible for translating business needs into scalable packaging solutions, driving alignment among stakeholders with competing priorities, and ensuring execution against a clear, prioritized roadmap. Success in this role requires the ability to operate in ambiguity, make structured tradeoffs, and drive decisions forward in a fast-moving, multi-stakeholder environment.</div>\n<div>&nbsp;</div>\n<div>You'll work across Pharmacy Operations, Product Development, Corporate Quality, Sourcing, Supply Planning, Brand, Product Marketing, and external vendors to deliver packaging solutions that improve patient experience while supporting operational scale.</div>","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/ro/1f481677-dda0-43b5-9245-a513ab90cfeb","applyUrl":"https://jobs.lever.co/ro/1f481677-dda0-43b5-9245-a513ab90cfeb/apply"},{"additionalPlain":"The target base salary for this position ranges from $122,000 - $125,000, in addition to a competitive benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from&nbsp;$122,000 - $125,000,&nbsp;in addition to a competitive benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Part-time","location":"New York, NY or Remote","team":"Providers","allLocations":["New York, NY or Remote"]},"createdAt":1769125272072,"descriptionPlain":"About RPM\n \nRoman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.\n \nRPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.\n\n\nAre you a physician who is passionate about helping patients achieve their health goals? Do you want to use your expertise to improve patient outcomes from the comfort of your own home? If so, we have an exciting opportunity for you! We are seeking a talented and experienced Virtual Physician to join our team and provide telemedicine (remote medical consultation) services to patients who are seeking prescription weight management treatment. You will support our comprehensive Body Program, that combines prescription GLP-1 treatment (for patients who are eligible) with care management and coaching from RNs, education, and progress tracking. We'd love for you to join us and be a part of this exciting time at Ro.\n \n","description":"<div><strong>About RPM</strong></div>\n<div>&nbsp;</div>\n<div>Roman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.</div>\n<div>&nbsp;</div>\n<div>RPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.</div><div><br></div><div>Are you a physician who is passionate about helping patients achieve their health goals? Do you want to use your expertise to improve patient outcomes from the comfort of your own home? If so, we have an exciting opportunity for you! We are seeking a talented and experienced Virtual Physician to join our team and provide telemedicine (remote medical consultation) services to patients who are seeking prescription weight management treatment. You will support our comprehensive Body Program, that combines prescription GLP-1 treatment (for patients who are eligible) with care management and coaching from RNs, education, and progress tracking. We'd love for you to join us and be a part of this exciting time at Ro.</div>\n<div>&nbsp;</div>","id":"7fe97b9f-13d2-4042-9687-c04580d8a982","lists":[{"text":"What You'll Do:","content":"\n<li>Conduct consultations via phone, video, or asynchronously based on state telemedicine regulations</li>\n<li>Provide care using our custom EMR: evaluating patient records, diagnosing, and prescribing medication, and making lifestyle recommendations</li>\n<li>Follow best practices and company specific policies for diagnosis, treatment, and documentation</li>\n<li>Answer patient questions related to their treatment and provide high quality counseling</li>\n"},{"text":"What You’ll Bring to the Team:","content":"\n<li>Board Certification in either Internal Medicine or Family Medicine (other specialities can be considered)</li>\n<li>Board certification in Obesity Medicine or board eligibility and will need to sit for the exam in 2026</li>\n<li>2 years of post-residency experience</li>\n<li>Telemedicine experience and comfort with asynchronous care</li>\n<li>Experience with weight management / GLP-1 medication is a plus</li>\n<li>At least 10 active state medical licenses, including at least 1 of the following states: California, Florida, New York, Texas, Georgia and at least 1 of these states Virginia, Kansas, Minnesota, Delaware, New Mexico, Rhode Island, Vermont, West Virginia and Wyoming</li>\n<li>Willingness to obtain additional medical licenses based on practice needs</li>\n<li>IMLC licensed or eligible is a plus</li>\n\n<div>&nbsp;</div>\n<div>Bonus points for the following state licenses:</div>\n\n<li>Arkansas</li>\n<li>Missouri</li>\n<li>New Jersey</li>\n<li>North Carolina</li>\n<li>South Carolina</li>\n<li>Utah</li>\n<li>Pennsylvania</li>\n<li>Connecticut</li>\n<li>New Hampshire</li>\n<li>Massachusetts</li>\n"},{"text":"What to Expect: ","content":"\n<li>4, 5-hour shifts working daytime on Saturday and Sunday, and evenings on Monday and Tuesday&nbsp;</li>\n<li>Weekend blocks can be divided into 1-2 hour blocks throughout the day</li>\n<li>Synchronous and asynchronous care</li>\n<li>100% direct patient care</li>\n"}],"text":"Part-Time, Virtual Physician (Salaried)","country":"US","workplaceType":"remote","opening":"<div><strong>About RPM</strong></div>\n<div>&nbsp;</div>\n<div>Roman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro&rsquo;s platform for their mental health, women&rsquo;s health, men&rsquo;s health, fertility, metabolic health, and skincare needs.</div>\n<div>&nbsp;</div>\n<div>RPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM&rsquo;s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM&rsquo;s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.</div>","openingPlain":"About RPM\n \nRoman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.\n \nRPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.\n","descriptionBody":"<div>Are you a physician who is passionate about helping patients achieve their health goals? Do you want to use your expertise to improve patient outcomes from the comfort of your own home? If so, we have an exciting opportunity for you! We are seeking a talented and experienced Virtual Physician to join our team and provide telemedicine (remote medical consultation) services to patients who are seeking prescription weight management treatment. You will support our comprehensive Body Program, that combines prescription GLP-1 treatment (for patients who are eligible) with care management and coaching from RNs, education, and progress tracking. We'd love for you to join us and be a part of this exciting time at Ro.</div>\n<div>&nbsp;</div>","descriptionBodyPlain":"Are you a physician who is passionate about helping patients achieve their health goals? Do you want to use your expertise to improve patient outcomes from the comfort of your own home? If so, we have an exciting opportunity for you! We are seeking a talented and experienced Virtual Physician to join our team and provide telemedicine (remote medical consultation) services to patients who are seeking prescription weight management treatment. You will support our comprehensive Body Program, that combines prescription GLP-1 treatment (for patients who are eligible) with care management and coaching from RNs, education, and progress tracking. We'd love for you to join us and be a part of this exciting time at Ro.\n \n","hostedUrl":"https://jobs.lever.co/ro/7fe97b9f-13d2-4042-9687-c04580d8a982","applyUrl":"https://jobs.lever.co/ro/7fe97b9f-13d2-4042-9687-c04580d8a982/apply"},{"additionalPlain":"We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.\n \nThe target base salary for this position ranges from $107,100 to $126,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>\n<div>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.</div>\n<div>&nbsp;</div>\n<div>The target base salary for this position ranges from $107,100 to $126,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div>\n</div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Full-time","location":"Romeoville, IL","team":"Pharmacy","allLocations":["Romeoville, IL"]},"createdAt":1786652288808,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nThe Role:\nAs an Operations Trainer, you will be based onsite at our Romeoville, Illinois facility, where you will develop, coordinate, and deliver standardized, role-based training programs that support all Pharmacy Operations functions. In this role, you will partner closely with subject matter experts across Pharmacy Operations, Compounding, Quality, Compliance, Supply Chain, Product Development, Operational Excellence, and Workforce Management to create training that prepares employees to perform their work safely, consistently, and in compliance with operational and regulatory requirements.\nYou will play a key role in onboarding new employees, supporting process improvements, implementing SOP changes, and measuring training effectiveness as the organization continues to scale. This position reports to Pharmacy Operations and collaborates cross-functionally to build and sustain a high-performing, well-trained workforce. The role is based onsite at our Romeoville, IL facility and supports training initiatives across all Pharmacy Operations locations. Periodic travel to other pharmacy locations is required to deliver training, support operational initiatives, and partner with local teams.\nThis posting is for our location in Romeoville, Illinois and travel to other pharmacy facilities as needed. \n \n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><p><strong>The Role:</strong></p>\n<p>As an <strong>Operations Trainer</strong>, you will be based onsite at our Romeoville, Illinois facility, where you will develop, coordinate, and deliver standardized, role-based training programs that support all Pharmacy Operations functions. In this role, you will partner closely with subject matter experts across Pharmacy Operations, Compounding, Quality, Compliance, Supply Chain, Product Development, Operational Excellence, and Workforce Management to create training that prepares employees to perform their work safely, consistently, and in compliance with operational and regulatory requirements.</p>\n<p>You will play a key role in onboarding new employees, supporting process improvements, implementing SOP changes, and measuring training effectiveness as the organization continues to scale. This position reports to Pharmacy Operations and collaborates cross-functionally to build and sustain a high-performing, well-trained workforce. The role is based onsite at our Romeoville, IL facility and supports training initiatives across all Pharmacy Operations locations. Periodic travel to other pharmacy locations is required to deliver training, support operational initiatives, and partner with local teams.</p>\n<div data-qa=\"job-description\">\n<div>This posting is for our location in&nbsp;<strong>Romeoville, Illinois </strong>and travel to other pharmacy facilities as needed.&nbsp;</div>\n</div>\n<div>&nbsp;</div>","id":"7fd0b846-e606-42fa-9e84-b6d5b5b8d5e7","lists":[{"text":"What You’ll Do:","content":"<div>\n\n<li>\n<p>Lead onboarding and role-based training programs across all Pharmacy Operations functions.</p>\n</li>\n<li>\n<p>Develop, maintain, and deliver instructor-led, hands-on, virtual, and LMS-based training programs.</p>\n</li>\n<li>\n<p>Partner with cross-functional SMEs to develop and maintain standardized training materials that align with operational processes, SOPs, and regulatory requirements.</p>\n</li>\n<li>\n<p>Coordinate training associated with new products, equipment, process improvements, and SOP updates.</p>\n</li>\n<li>\n<p>Establish and maintain role-based learning paths, competency assessments, training matrices, and employee qualification records.</p>\n</li>\n<li>\n<p>Monitor training completion, competency, compliance, and training effectiveness using established metrics and reporting tools.</p>\n</li>\n<li>\n<p>Identify retraining opportunities through quality events, audits, process changes, operational metrics, and leadership feedback.</p>\n</li>\n<li>\n<p>Collaborate closely with Pharmacy Operations, Compounding, Quality, Compliance, Supply Chain, Product Development, Operational Excellence, and Workforce Management to ensure consistent training and workforce readiness across all Pharmacy Operations locations.</p>\n</li>\n\n</div>"},{"text":"What You’ll Bring to the Team:","content":"<div>\n\n<li>\n<p>5+ years of experience in pharmacy operations, healthcare, manufacturing, laboratory operations, or another regulated environment.</p>\n</li>\n<li>\n<p>Experience developing and delivering operational training programs in a fast-paced environment.</p>\n</li>\n<li>\n<p>Demonstrated ability to build training materials, facilitate learning, and manage employee competency programs.</p>\n</li>\n<li>\n<p>Strong project management, organization, and communication skills with the ability to manage multiple priorities.</p>\n</li>\n<li>\n<p>Experience partnering with cross-functional teams to implement process improvements and operational initiatives.</p>\n</li>\n<li>\n<p>Experience using Learning Management Systems (LMS) and Microsoft Office applications.</p>\n</li>\n<li>\n<p>Knowledge of quality systems, regulatory requirements, and standardized work practices is preferred.</p>\n</li>\n<li>\n<p>A collaborative mindset with a passion for developing people, driving continuous improvement, and building scalable training programs.</p>\n</li>\n\n</div>"},{"text":"We’ve Got You Covered:","content":"<div>\n\n<li>\n<p>Full medical, dental, and vision insurance + OneMedical membership</p>\n</li>\n<li>\n<p>Healthcare and Dependent Care FSA</p>\n</li>\n<li>\n<p>401(k) with company match</p>\n</li>\n<li>\n<p>Flexible PTO</p>\n</li>\n<li>\n<p>Wellbeing + Learning &amp; Growth stipends</p>\n</li>\n<li>\n<p>Paid parental leave + Fertility benefits</p>\n</li>\n<li>\n<p>Pet insurance</p>\n</li>\n<li>\n<p>Student loan refinancing</p>\n</li>\n<li>\n<p>Virtual resources for mindfulness, counseling, and fitness</p>\n</li>\n\n</div>"}],"text":"Pharmacy Operations Trainer - Romeoville, Illinois,","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<p><strong>The Role:</strong></p>\n<p>As an <strong>Operations Trainer</strong>, you will be based onsite at our Romeoville, Illinois facility, where you will develop, coordinate, and deliver standardized, role-based training programs that support all Pharmacy Operations functions. In this role, you will partner closely with subject matter experts across Pharmacy Operations, Compounding, Quality, Compliance, Supply Chain, Product Development, Operational Excellence, and Workforce Management to create training that prepares employees to perform their work safely, consistently, and in compliance with operational and regulatory requirements.</p>\n<p>You will play a key role in onboarding new employees, supporting process improvements, implementing SOP changes, and measuring training effectiveness as the organization continues to scale. This position reports to Pharmacy Operations and collaborates cross-functionally to build and sustain a high-performing, well-trained workforce. The role is based onsite at our Romeoville, IL facility and supports training initiatives across all Pharmacy Operations locations. Periodic travel to other pharmacy locations is required to deliver training, support operational initiatives, and partner with local teams.</p>\n<div data-qa=\"job-description\">\n<div>This posting is for our location in&nbsp;<strong>Romeoville, Illinois </strong>and travel to other pharmacy facilities as needed.&nbsp;</div>\n</div>\n<div>&nbsp;</div>","descriptionBodyPlain":"The Role:\nAs an Operations Trainer, you will be based onsite at our Romeoville, Illinois facility, where you will develop, coordinate, and deliver standardized, role-based training programs that support all Pharmacy Operations functions. In this role, you will partner closely with subject matter experts across Pharmacy Operations, Compounding, Quality, Compliance, Supply Chain, Product Development, Operational Excellence, and Workforce Management to create training that prepares employees to perform their work safely, consistently, and in compliance with operational and regulatory requirements.\nYou will play a key role in onboarding new employees, supporting process improvements, implementing SOP changes, and measuring training effectiveness as the organization continues to scale. This position reports to Pharmacy Operations and collaborates cross-functionally to build and sustain a high-performing, well-trained workforce. The role is based onsite at our Romeoville, IL facility and supports training initiatives across all Pharmacy Operations locations. Periodic travel to other pharmacy locations is required to deliver training, support operational initiatives, and partner with local teams.\nThis posting is for our location in Romeoville, Illinois and travel to other pharmacy facilities as needed. \n \n","hostedUrl":"https://jobs.lever.co/ro/7fd0b846-e606-42fa-9e84-b6d5b5b8d5e7","applyUrl":"https://jobs.lever.co/ro/7fd0b846-e606-42fa-9e84-b6d5b5b8d5e7/apply"},{"additionalPlain":"We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.\n \nThe target base salary for this position ranges from $242,300 - $285,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>\n<div>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.</div>\n<div>&nbsp;</div>\n<div>The target base salary for this position ranges from $242,300 - $285,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div>\n</div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY or Remote","team":"Design","allLocations":["New York, NY or Remote"]},"createdAt":1791484410938,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nAs a Principal Product Designer, you’ll be a senior individual contributor and member of Product Design leadership responsible for raising the quality, creativity, and craft of Ro’s patient experience. You’ll lead through the work, setting a high bar for visual and interaction design, tackling ambiguous problems across the patient journey, and helping the designers around you produce their best work. \nYour primary focus will be evolving Ro’s Design System into a foundation for exceptional product experiences, including how we enable AI-assisted design and development. You’ll partner closely with various partners by bringing strong creative direction, storytelling, and experimentation to the experiences that introduce people to Ro. \nYou’ll report to the VP of Product Design and work closely with Design, Product, Engineering, Growth, and Marketing to identify opportunities and shape what great experiences at Ro can become and propagate those improvements through the Design System.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><div>\n<p>As a Principal Product Designer, you’ll be a senior individual contributor and member of Product Design leadership responsible for raising the quality, creativity, and craft of Ro’s patient experience. You’ll lead through the work, setting a high bar for visual and interaction design, tackling ambiguous problems across the patient journey, and helping the designers around you produce their best work.&nbsp;</p>\n<p>Your primary focus will be evolving Ro’s Design System into a foundation for exceptional product experiences, including how we enable AI-assisted design and development. You’ll partner closely with various partners by bringing strong creative direction, storytelling, and experimentation to the experiences that introduce people to Ro.&nbsp;</p>\n<p>You’ll report to the VP of Product Design and work closely with Design, Product, Engineering, Growth, and Marketing to identify opportunities and shape what great experiences at Ro can become and propagate those improvements through the Design System.</p>\n</div>","id":"7923cce5-8ac7-4caf-a033-683e81e4dcb9","lists":[{"text":"What You’ll Do:","content":"<div>\n\n<li>\n<p><strong>Raise the design quality across Ro:</strong> Lead through direct contribution, bringing exceptional visual craft, creative direction, and product thinking to some of our highest-impact patient experiences.&nbsp;</p>\n</li>\n<li>\n<p><strong>Lead the evolution of Ro’s Design System:</strong> Establish its vision and roadmap, evolve its visual language, and partner with Design Engineering to increase adoption and impact.&nbsp;</p>\n</li>\n<li>\n<p><strong>Shape how our Design Systems enable AI-assisted product development:</strong> Partner across Design and Engineering to ensure tools like Claude and Figma Make can leverage Ro’s systems, patterns, and standards to produce higher-quality, on-system work at greater velocity.&nbsp;</p>\n</li>\n<li>\n<p><strong>Bring creative direction to Vertical Growth:</strong> Partner with designers, Product, Growth, Marketing, and Engineering to develop compelling concepts and experiences that introduce prospective patients to Ro, communicate our value, and improve conversion.&nbsp;</p>\n</li>\n<li>\n<p><strong>Turn creative exploration into org-wide leverage:</strong> Identify new patterns and approaches through hands-on product work, then codify the strongest ideas into reusable systems that can improve across Ro.&nbsp;</p>\n</li>\n<li>\n<p><strong>Lead our hardest design problems from ambiguity through execution:</strong> Identify opportunities proactively, establish a point of view, create and iterate on concepts, and bring the organization along from early exploration through polished implementation&nbsp;</p>\n</li>\n<li>\n<p><strong>Elevate the broader Product Design org:</strong> Mentor and challenge Senior and Staff designers, provide high-quality critique and craft leadership, and help expand the team’s capabilities in visual design, storytelling, concept development, and systems thinking.&nbsp;</p>\n</li>\n<li>\n<p><strong>Partner with Product Design leadership on the future of the patient experience: </strong>Help define where Ro should push creatively, identify opportunities beyond the immediate roadmap, and establish a cohesive standard for how Ro’s products should look, feel, and behave.</p>\n</li>\n\n</div>"},{"text":"What You’ll Bring to the Team:","content":"<div>\n\n<li>\n<p><strong>Exceptional visual and interaction craft </strong>by sharing a portfolio demonstrating sophisticated use of typography, composition, hierarchy, and storytelling alongside strong product-design fundamentals.&nbsp;</p>\n</li>\n<li><strong>10 years of experience</strong> designing and shipping high-impact digital products across web and mobile.</li>\n<li>\n<p>The ability to operate as both a <strong>systems thinker and hands-on maker</strong> by defining scalable design languages and patterns while personally demonstrating what exceptional execution looks like.&nbsp;</p>\n</li>\n<li>\n<p>Experience <strong>building, evolving, or driving adoption of design systems at scale</strong> with a strong point of view on how systems can increase both product quality and development velocity.&nbsp;</p>\n</li>\n<li>\n<p>Strong <strong>conceptual thinking and creative-direction skills</strong> that allow you to generate compelling ideas, establish a creative point of view, communicate the thinking behind it, and guide others toward a high-quality result.&nbsp;</p>\n</li>\n<li>\n<p>Experience designing <strong>consumer-facing experiences where brand, storytelling, growth, and conversion matter</strong> with an understanding of how creative quality and rigorous experimentation work together.&nbsp;</p>\n</li>\n<li>\n<p>Demonstrated <strong>Principal-level leadership and influence</strong> where you proactively identify ambiguous, high-impact opportunities, align senior cross-functional partners around a direction, and raise the capabilities of experienced designers through your work, critique, and mentorship.</p>\n</li>\n\n</div>"}],"text":"Principal Product Designer","country":"US","workplaceType":"remote","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<div>\n<p>As a Principal Product Designer, you&rsquo;ll be a senior individual contributor and member of Product Design leadership responsible for raising the quality, creativity, and craft of Ro&rsquo;s patient experience. You&rsquo;ll lead through the work, setting a high bar for visual and interaction design, tackling ambiguous problems across the patient journey, and helping the designers around you produce their best work.&nbsp;</p>\n<p>Your primary focus will be evolving Ro&rsquo;s Design System into a foundation for exceptional product experiences, including how we enable AI-assisted design and development. You&rsquo;ll partner closely with various partners by bringing strong creative direction, storytelling, and experimentation to the experiences that introduce people to Ro.&nbsp;</p>\n<p>You&rsquo;ll report to the VP of Product Design and work closely with Design, Product, Engineering, Growth, and Marketing to identify opportunities and shape what great experiences at Ro can become and propagate those improvements through the Design System.</p>\n</div>","descriptionBodyPlain":"As a Principal Product Designer, you’ll be a senior individual contributor and member of Product Design leadership responsible for raising the quality, creativity, and craft of Ro’s patient experience. You’ll lead through the work, setting a high bar for visual and interaction design, tackling ambiguous problems across the patient journey, and helping the designers around you produce their best work. \nYour primary focus will be evolving Ro’s Design System into a foundation for exceptional product experiences, including how we enable AI-assisted design and development. You’ll partner closely with various partners by bringing strong creative direction, storytelling, and experimentation to the experiences that introduce people to Ro. \nYou’ll report to the VP of Product Design and work closely with Design, Product, Engineering, Growth, and Marketing to identify opportunities and shape what great experiences at Ro can become and propagate those improvements through the Design System.\n","hostedUrl":"https://jobs.lever.co/ro/7923cce5-8ac7-4caf-a033-683e81e4dcb9","applyUrl":"https://jobs.lever.co/ro/7923cce5-8ac7-4caf-a033-683e81e4dcb9/apply"},{"additionalPlain":"The target base salary for this position ranges from $266,100 to $340,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div><span style=\"font-size: 16px;\">The target base salary for this position ranges from $266,100 to $340,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</span></div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1764951866646,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nThe Role\n \nWe’re looking for a Principal Software Engineer to serve as a senior technical leader across Ro’s engineering organization. In this role, you’ll help shape the long-term direction of our platform, guide the evolution of critical systems, and drive architectural decisions that enable Ro to scale safely, sustainably, and quickly. \n\nYou’ll partner across engineering, product, design, and cross-functional leadership to define technical strategy, anticipate risks, mentor senior engineers, and guide teams toward resilient, maintainable, high-quality solutions. This role is ideal for someone energized by system-wide impact, complex technical challenges, and helping raise the engineering bar across Ro.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><div><strong style=\"font-size: 18px;\">The Role</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">We’re looking for a Principal Software Engineer to serve as a senior technical leader across Ro’s engineering organization. In this role, you’ll help shape the long-term direction of our platform, guide the evolution of critical systems, and drive architectural decisions that enable Ro to scale safely, sustainably, and quickly.&nbsp;<br><br>You’ll partner across engineering, product, design, and cross-functional leadership to define technical strategy, anticipate risks, mentor senior engineers, and guide teams toward resilient, maintainable, high-quality solutions. This role is ideal for someone energized by system-wide impact, complex technical challenges, and helping raise the engineering bar across Ro.</span></div>","id":"9953d556-c381-41ce-bb26-a3c80b696262","lists":[{"text":"What You’ll Do","content":"\n<li>Define and drive the architectural vision for key systems and platforms, ensuring scalability, reliability, resilience, and long-term maintainability.</li>\n<li>Evaluate and recommend foundational technologies, patterns, and practices that position Ro for future growth.</li>\n<li>Translate complex, ambiguous problem spaces into clear technical roadmaps, identifying tradeoffs and guiding teams toward strategic solutions.</li>\n<li>Lead organization-wide initiatives that improve system health, observability, performance, security, and operational excellence.</li>\n<li>Partner with product, design, data, and other teams to align technical strategy with business priorities.</li>\n<li>Break down large, multi-team initiatives into actionable plans and drive them from concept to delivery.</li>\n<li>Mentor and support Staff, Senior, and early-career engineers in both technical and strategic growth.</li>\n<li>Foster a culture of high-quality engineering, thoughtful design, rigorous review, and continuous learning.</li>\n<li>Provide technical leadership in design reviews, architecture discussions, and cross-team forums.</li>\n<li>Act as a trusted technical advisor to engineering leadership and cross-functional partners.</li>\n"},{"text":"What You’ll Bring to the Team","content":"\n<li>12+ years of experience building scalable, maintainable software systems</li>\n<li>A proven track record of technical leadership across multiple teams or domains, including designing and evolving complex distributed systems.</li>\n<li>Deep expertise in backend engineering (preferably with a strong proficiency in Python) and experience with distributed systems and relational databases.</li>\n<li>Experience in metrics instrumentation and data-driven performance tuning, leveraging load testing infrastructure and tools like Datadog.</li>\n<li>Strong architectural skills with the ability to reason about long-term tradeoffs, system interactions, operational risks, and platform evolution.</li>\n<li>Demonstrated ability to influence technical strategy, drive alignment across multiple teams, and guide organizations through ambiguity.</li>\n<li>Exceptional communication skills with the ability to articulate technical concepts to both technical and non-technical audiences.</li>\n<li>A passion for and strong track record of developing other engineers and raising the technical bar through mentorship, coaching, and leadership.</li>\n"},{"text":"Bonus Skills","content":"\n<li>Experience in telehealth or other highly-regulated industries.</li>\n"},{"text":"We’ve Got You Covered","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Principal Software Engineer","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<div><strong style=\"font-size: 18px;\">The Role</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">We&rsquo;re looking for a Principal Software Engineer to serve as a senior technical leader across Ro&rsquo;s engineering organization. In this role, you&rsquo;ll help shape the long-term direction of our platform, guide the evolution of critical systems, and drive architectural decisions that enable Ro to scale safely, sustainably, and quickly.&nbsp;<br><br>You&rsquo;ll partner across engineering, product, design, and cross-functional leadership to define technical strategy, anticipate risks, mentor senior engineers, and guide teams toward resilient, maintainable, high-quality solutions. This role is ideal for someone energized by system-wide impact, complex technical challenges, and helping raise the engineering bar across Ro.</span></div>","descriptionBodyPlain":"The Role\n \nWe’re looking for a Principal Software Engineer to serve as a senior technical leader across Ro’s engineering organization. In this role, you’ll help shape the long-term direction of our platform, guide the evolution of critical systems, and drive architectural decisions that enable Ro to scale safely, sustainably, and quickly. \n\nYou’ll partner across engineering, product, design, and cross-functional leadership to define technical strategy, anticipate risks, mentor senior engineers, and guide teams toward resilient, maintainable, high-quality solutions. This role is ideal for someone energized by system-wide impact, complex technical challenges, and helping raise the engineering bar across Ro.\n","hostedUrl":"https://jobs.lever.co/ro/9953d556-c381-41ce-bb26-a3c80b696262","applyUrl":"https://jobs.lever.co/ro/9953d556-c381-41ce-bb26-a3c80b696262/apply"},{"additionalPlain":"The hourly rate for this position is $28/hour.\n\n\nRo recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The hourly rate for this position is $28/hour.</div><div><br></div><div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"commitment":"Temp Full-time","location":"New York, NY or Remote","team":"Care Delivery","allLocations":["New York, NY or Remote"]},"createdAt":1790697427557,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nPatient Advocates are part of the Care Delivery team, supporting our patients and network of providers as the non-clinically licensed members of a patient’s healthcare team. Working alongside Registered Nurses and Practitioners, Patient Advocates provide non-clinical administrative support to providers and empathetic, high-touch service to patients. Patient Advocates serve as a connection point between patients, providers, pharmacies, and insurance partners, helping patients navigate their care experience and resolve non-clinical needs. They answer patient questions, investigate more complex issues, communicate clear next steps, and provide additional support when patients need help moving through the treatment journey. Through proactive problem-solving, clear communication, and patient advocacy, Patient Advocates help create a seamless, supportive healthcare experience at Ro.\n \nPlease note, this is a 6-month contract. \n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div>Patient Advocates are part of the Care Delivery team, supporting our patients and network of providers as the non-clinically licensed members of a patient’s healthcare team. Working alongside Registered Nurses and Practitioners, Patient Advocates provide non-clinical administrative support to providers and empathetic, high-touch service to patients. Patient Advocates serve as a connection point between patients, providers, pharmacies, and insurance partners, helping patients navigate their care experience and resolve non-clinical needs. They answer patient questions, investigate more complex issues, communicate clear next steps, and provide additional support when patients need help moving through the treatment journey. Through proactive problem-solving, clear communication, and patient advocacy, Patient Advocates help create a seamless, supportive healthcare experience at Ro.</div>\n<div>&nbsp;</div>\n<div><strong>Please note, this is a 6-month contract.&nbsp;</strong></div>","id":"a816b37f-fd0c-447c-bc12-e3838b29a2db","lists":[{"text":"What You'll Do:","content":"\n<li>Provide empathetic, high-touch support to patients anticipating needs, answering non-clinical questions, and proactively helping patients navigate their care experience</li>\n<li>Support providers with non-clinical administrative tasks in the Care Center (our Electronic Medical Record), including triaging, reassigning, and resolving patient messages accurately and efficiently</li>\n<li>Investigate and navigate complex patient situations, working with clinical, pharmacy, insurance, and operational teams to resolve issues and translate complex information into clear, actionable next steps for patients</li>\n<li>Contact pharmacies and insurance providers to assist patients with non-clinical prescription needs or issues, including benefits verification and prior authorizations</li>\n<li>Partner with cross-functional team mates within the organization and medical practice to balance patient needs, share knowledge, and contribute to team service, quality, and operational goals</li>\n<li>Surface recurring patient, provider, or workflow issues and provide feedback to help improve the patient experience and team operations</li>\n<li>Participate in pilots and new initiatives that improve patient support, expand retention opportunities, or optimize operations</li>\n"},{"text":"What You'll Bring to the Team:","content":"\n<li>1–2 years of experience in a patient-facing administrative, healthcare, customer service, or operations role</li>\n<li>Strong written and verbal communication skills, with the ability to communicate complex information clearly and empathetically</li>\n<li>Strong problem-solving skills and attention to detail, with the ability to investigate issues, identify next steps, and follow through to resolution</li>\n<li>Excellent time management and organizational skills, with the ability to work independently and manage multiple priorities in a fast-paced, asynchronous environment</li>\n<li>Demonstrated proficiency and comfort utilizing diverse technological tools and platforms to research and resolve patient inquiries; prior experience with EHR systems is strongly preferred</li>\n<li>Comfort working with internally-approved LLM-based message systems, ability to critically review LLM-generated content for accuracy</li>\n<li>Comfort utilizing internally-approved AI-based tooling for day-to-day workflows, comfort prompting AI tooling</li>\n<li>Comfort working toward defined service, productivity, and quality expectations and metrics</li>\n<li>Experience with health insurance plans, benefits verification, and/or prior authorizations preferred<br>Patient-facing Medical Assistant or other relevant healthcare experience preferred</li>\n<li>Bachelor's Degree preferred</li>\n<li>Proficiency with collaboration and productivity tools such as Google Workspace and Slack</li>\n<li>Adaptability and a proactive approach to working in a rapidly changing environment</li>\n<li>Patients need support every day of the year, and that includes holidays. You will participate in a holiday work rotation.</li>\n"},{"text":"We’re Currently Looking for the Following Availability:","content":"\n<li>Sunday–Wednesday: 1:00 PM - 11:30 PM ET</li>\n<li>Wednesday–Saturday: 1:00 PM - 11:30 PM ET</li>\n<li>Monday, Tuesday, Thursday, Friday: 1:00 PM - 11:30 PM ET</li>\n\n<div><em>These 4x10 shifts are not available to candidates residing in California. </em></div>\n<div>&nbsp;</div>\n<div><em>While we try our best to accommodate schedule preferences whenever possible, schedules will be assigned based on the needs of the business.</em></div>\n<div>&nbsp;</div>\n<div><em>This is a full-time role with an estimated 40 hours/week. Schedules will include a 30-minute unpaid lunch break.&nbsp;</em></div>"},{"text":"We’ve Got You Covered:","content":"\n<li>Medical benefits through an Individual Coverage Health Reimbursement Arrangement (ICHRA), beginning the first day of the calendar month following your 60th day of employment</li>\n<li>401(k) with company match</li>\n"}],"text":"Seasonal, Virtual Medical Assistant / Patient Advocate","country":"US","workplaceType":"remote","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div>Patient Advocates are part of the Care Delivery team, supporting our patients and network of providers as the non-clinically licensed members of a patient&rsquo;s healthcare team. Working alongside Registered Nurses and Practitioners, Patient Advocates provide non-clinical administrative support to providers and empathetic, high-touch service to patients. Patient Advocates serve as a connection point between patients, providers, pharmacies, and insurance partners, helping patients navigate their care experience and resolve non-clinical needs. They answer patient questions, investigate more complex issues, communicate clear next steps, and provide additional support when patients need help moving through the treatment journey. Through proactive problem-solving, clear communication, and patient advocacy, Patient Advocates help create a seamless, supportive healthcare experience at Ro.</div>\n<div>&nbsp;</div>\n<div><strong>Please note, this is a 6-month contract.&nbsp;</strong></div>","descriptionBodyPlain":"Patient Advocates are part of the Care Delivery team, supporting our patients and network of providers as the non-clinically licensed members of a patient’s healthcare team. Working alongside Registered Nurses and Practitioners, Patient Advocates provide non-clinical administrative support to providers and empathetic, high-touch service to patients. Patient Advocates serve as a connection point between patients, providers, pharmacies, and insurance partners, helping patients navigate their care experience and resolve non-clinical needs. They answer patient questions, investigate more complex issues, communicate clear next steps, and provide additional support when patients need help moving through the treatment journey. Through proactive problem-solving, clear communication, and patient advocacy, Patient Advocates help create a seamless, supportive healthcare experience at Ro.\n \nPlease note, this is a 6-month contract. \n","hostedUrl":"https://jobs.lever.co/ro/a816b37f-fd0c-447c-bc12-e3838b29a2db","applyUrl":"https://jobs.lever.co/ro/a816b37f-fd0c-447c-bc12-e3838b29a2db/apply"},{"additionalPlain":"The annualized base salary for this position is $90,000.\n\n\nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The annualized base salary for this position is $90,000.</div><div><br></div><div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Temp Full-time","location":"New York, NY or Remote","team":"Providers","allLocations":["New York, NY or Remote"]},"createdAt":1788279425615,"descriptionPlain":"About RPM\n \nRoman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.\n \nRPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.\n\n\nAs a 6-month contracted Virtual Registered Nurse, you’ll partner with RPM Providers and work independently to provide high-quality patient care through EMR messaging and communications, and triage to ensure safety, productivity, and team optimization are maintained at the practice level. You are passionate about working in non-traditional healthcare settings and expanding patient access. You can troubleshoot challenging situations as they arise and ensure high-quality patient care is provided per RPM principles and guidelines. You will report to an RN Lead throughout the length of your contract.\n \nWho are you? That's a great question. You are a Virtual Registered Nurse who refuses to settle for the status quo. You apply your nursing knowledge and your desire to help people live happier, more productive lives to your daily work. You have excellent written and verbal communication skills, you are highly technologically savvy, and you are a problem solver who enjoys working collaboratively with others. We don’t expect you to know everything about medicine or telemedicine, but we do expect you to be ready to dive in and learn.\n","description":"<div><strong>About RPM</strong></div>\n<div>&nbsp;</div>\n<div>Roman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.</div>\n<div>&nbsp;</div>\n<div>RPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.</div><div><br></div><div>\n<div>As a&nbsp;<strong>6-month </strong><strong style=\"font-size: 11pt;\">contracted</strong><strong> Virtual Registered Nurse</strong>, you’ll partner with RPM Providers and work independently to provide high-quality patient care through EMR messaging and communications, and triage to ensure safety, productivity, and team optimization are maintained at the practice level. You are passionate about working in non-traditional healthcare settings and expanding patient access. You can troubleshoot challenging situations as they arise and ensure high-quality patient care is provided per RPM principles and guidelines. You will report to an RN Lead throughout the length of your contract.</div>\n<div>&nbsp;</div>\n<div>Who are you? That's a great question. You are a Virtual Registered Nurse who refuses to settle for the status quo. You apply your nursing knowledge and your desire to help people live happier, more productive lives to your daily work. You have excellent written and verbal communication skills, you are highly technologically savvy, and you are a problem solver who enjoys working collaboratively with others. We don’t expect you to know everything about medicine or telemedicine, but we do expect you to be ready to dive in and learn.</div>\n</div>","id":"d1244ced-1948-48fa-b43d-635e56ecf525","lists":[{"text":"What You'll Do:","content":"<div>\n\n<li>Provide comprehensive clinical care by independently managing direct patient needs, including message triage, counseling, and education to patients in our sexual health and metabolic health care verticals.</li>\n<li>Complete tasks such as side effect management, efficacy counseling, and overall clinical practice support.</li>\n<li>Coordinate care effectively by triaging and escalating patient concerns to the appropriate provider groups (Staff RNs, Practitioners, Customer Care, Patient Advocates) according to Ro guidelines.</li>\n<li>Triage patient queries and adverse event reports, ensuring they are routed to the patient’s physician, NP, or medical leadership as needed.</li>\n<li>Utilize our custom EMR system to answer basic medical questions, educate patients on their conditions and treatments, and offer guidance on lifestyle recommendations and holistic therapies.</li>\n<li>Adhere to best practices and company-specific policies for nursing care and treatment.</li>\n<li>Review lab results using approved protocols to provide targeted lifestyle coaching and patient education for weight management.</li>\n<li>Serve as a resource for the non-clinical Care Team, addressing day-to-day clinical questions and concerns.</li>\n\n</div>"},{"text":"What You'll Bring:","content":"\n<li>BSN (Bachelor of Science in Nursing)</li>\n<li>Active, unencumbered Compact Nursing License</li>\n<li>Bonus points for active, unencumbered Non-Compact Nursing Licenses (AK, CA, DC, HI, IL, MA, MI, MN, NV, NY, OR)</li>\n<li>4 years of clinical experience as an RN</li>\n<li>Experience in a fast-paced, highly iterative clinical care role</li>\n<li>Will be required to work on some holidays<br><br></li>\n<li><strong>Strong Clinical Judgment:</strong> Applies clinical guidelines effectively to routine patient scenarios and escalates appropriately when needed</li>\n<li><strong>Empathetic &amp; Effective Patient Communication: </strong>Communicates clearly, empathetically, and professionally</li>\n<li><strong>High Quality Care Delivery:</strong> Adheres consistently to clinical, documentation, and regulatory standards. Delivers accurate, timely, and safe care, while balancing quality metrics. Uses appropriate judgment around follow-up and escalation</li>\n<li><strong>Tech-Enabled: </strong>Navigates synchronous and asynchronous workflows safely while effectively leveraging technology</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Medical benefits through an Individual Coverage Health Reimbursement Arrangement (ICHRA), beginning the first day of the calendar month following your 60th day of employment</li>\n<li>401(k) with company match</li>\n"}],"text":"Seasonal, Virtual Registered Nurse","country":"US","workplaceType":"remote","opening":"<div><strong>About RPM</strong></div>\n<div>&nbsp;</div>\n<div>Roman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro&rsquo;s platform for their mental health, women&rsquo;s health, men&rsquo;s health, fertility, metabolic health, and skincare needs.</div>\n<div>&nbsp;</div>\n<div>RPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM&rsquo;s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM&rsquo;s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.</div>","openingPlain":"About RPM\n \nRoman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.\n \nRPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.\n","descriptionBody":"<div>\n<div>As a&nbsp;<strong>6-month </strong><strong style=\"font-size: 11pt;\">contracted</strong><strong> Virtual Registered Nurse</strong>, you&rsquo;ll partner with RPM Providers and work independently to provide high-quality patient care through EMR messaging and communications, and triage to ensure safety, productivity, and team optimization are maintained at the practice level. You are passionate about working in non-traditional healthcare settings and expanding patient access. You can troubleshoot challenging situations as they arise and ensure high-quality patient care is provided per RPM principles and guidelines. You will report to an RN Lead throughout the length of your contract.</div>\n<div>&nbsp;</div>\n<div>Who are you? That's a great question. You are a Virtual Registered Nurse who refuses to settle for the status quo. You apply your nursing knowledge and your desire to help people live happier, more productive lives to your daily work. You have excellent written and verbal communication skills, you are highly technologically savvy, and you are a problem solver who enjoys working collaboratively with others. We don&rsquo;t expect you to know everything about medicine or telemedicine, but we do expect you to be ready to dive in and learn.</div>\n</div>","descriptionBodyPlain":"As a 6-month contracted Virtual Registered Nurse, you’ll partner with RPM Providers and work independently to provide high-quality patient care through EMR messaging and communications, and triage to ensure safety, productivity, and team optimization are maintained at the practice level. You are passionate about working in non-traditional healthcare settings and expanding patient access. You can troubleshoot challenging situations as they arise and ensure high-quality patient care is provided per RPM principles and guidelines. You will report to an RN Lead throughout the length of your contract.\n \nWho are you? That's a great question. You are a Virtual Registered Nurse who refuses to settle for the status quo. You apply your nursing knowledge and your desire to help people live happier, more productive lives to your daily work. You have excellent written and verbal communication skills, you are highly technologically savvy, and you are a problem solver who enjoys working collaboratively with others. We don’t expect you to know everything about medicine or telemedicine, but we do expect you to be ready to dive in and learn.\n","hostedUrl":"https://jobs.lever.co/ro/d1244ced-1948-48fa-b43d-635e56ecf525","applyUrl":"https://jobs.lever.co/ro/d1244ced-1948-48fa-b43d-635e56ecf525/apply"},{"additionalPlain":"The target for this position ranges from $190,800 to $234,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target for this position ranges from $190,800 to $234,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1761258198100,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nThe Role\n \nWe are looking for a Senior Software Engineer to join the Patient Experience team at Ro. This is a backend, product-focused role. You will partner closely with Product, Design, Data, and other teams to define, build, and iterate on features that directly impact patient onboarding, care delivery, and insurance workflows.\n \nYou’ll own backend systems that power critical patient and provider experiences — not just from a technical perspective, but from a product and business outcomes lens. You’ll refine ambiguous problems through solution design, implementation, experimentation, and iteration while ensuring the backend is performant and monitoring for real-world feature engagement and adoption.\n \nWhile this role is highly focused on backend engineering, we value engineers who understand how their systems drive user-facing experiences and who enjoy collaborating cross-functionally to deliver meaningful product outcomes.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><div><strong><span style=\"font-size: 18px;\">The Role</span></strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">We are looking for a Senior Software Engineer to join the Patient Experience team at Ro. This is a backend, product-focused role. You will partner closely with Product, Design, Data, and other teams to define, build, and iterate on features that directly impact patient onboarding, care delivery, and insurance workflows.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You’ll own backend systems that power critical patient and provider experiences — not just from a technical perspective, but from a product and business outcomes lens. You’ll refine ambiguous problems through solution design, implementation, experimentation, and iteration while ensuring the backend is performant and monitoring for real-world feature engagement and adoption.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">While this role is highly focused on backend engineering, we value engineers who understand how their systems drive user-facing experiences and who enjoy collaborating cross-functionally to deliver meaningful product outcomes.</span></div>","id":"efbeeea0-5007-4d21-9bbd-e889a5148138","lists":[{"text":"What You’ll Do:","content":"\n<li>Design and build scalable, reliable, and resilient distributed services using Python with FastAPI or Django, supporting critical clinical and operational workflows</li>\n<li>Partner closely with product teams to shape feature requirements, define success metrics, and translate business goals into scalable backend solutions.</li>\n<li>Operate as a domain owner — accountable not only for system reliability and performance, but for how your systems drive measurable product and operational outcomes</li>\n<li>Own features end-to-end from technical discovery through launch and iteration, using data and feedback to continuously improve outcomes</li>\n<li>Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization</li>\n<li>Actively contribute to building the team’s architectural vision and technical roadmap</li>\n<li>Collaborate on code reviews and technical design documents to ensure the consistent application of best practices across relevant domains</li>\n<li>Participate in on-call rotations to ensure reliability of production systems</li>\n"},{"text":"What You’ll Bring to the Team:","content":"\n<li>5+ years of software engineering experience</li>\n<li>Experience architecting, designing and building scalable web applications and distributed systems</li>\n<li>Proficiency with Python, relational databases, and frameworks like FastAPI or Django, with hands-on experience in metrics instrumentation and data-driven performance tuning leveraging Ro’s load testing infrastructure and tools like Datadog</li>\n<li>Experience partnering closely with Product to scope and deliver user-facing features that drive measurable business impact</li>\n<li>Proven track record of scaling complex, data-intensive backend systems through rapid growth on a high-traffic engineering organization, ensuring high performance and availability</li>\n<li>Strong intuition for product tradeoffs — balancing speed, scalability, and long-term architecture</li>\n<li>Deep understanding of distributed systems-data consistency, communication patterns, and service boundaries, backed by hands-on experience building and maintaining data-intensive production systems</li>\n<li>Strong sense of ownership with the ability + desire to own technical roadmaps and refine ambiguous problems</li>\n<li>Demonstrated ability to collaborate with other engineers and cross-functional partners to create the best possible products</li>\n"},{"text":"Bonus Skills:","content":"\n<li>Experience in telehealth or other highly regulated industries</li>\n<li>Experience with decoupling monolithic applications into distributed asynchronous services</li>\n"},{"text":"We’ve Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n\n<div>&nbsp;</div>\n<div>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.</div>"}],"text":"Senior Backend Engineer, Product","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<div><strong><span style=\"font-size: 18px;\">The Role</span></strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">We are looking for a Senior Software Engineer to join the Patient Experience team at Ro. This is a backend, product-focused role. You will partner closely with Product, Design, Data, and other teams to define, build, and iterate on features that directly impact patient onboarding, care delivery, and insurance workflows.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You&rsquo;ll own backend systems that power critical patient and provider experiences &mdash; not just from a technical perspective, but from a product and business outcomes lens. You&rsquo;ll refine ambiguous problems through solution design, implementation, experimentation, and iteration while ensuring the backend is performant and monitoring for real-world feature engagement and adoption.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">While this role is highly focused on backend engineering, we value engineers who understand how their systems drive user-facing experiences and who enjoy collaborating cross-functionally to deliver meaningful product outcomes.</span></div>","descriptionBodyPlain":"The Role\n \nWe are looking for a Senior Software Engineer to join the Patient Experience team at Ro. This is a backend, product-focused role. You will partner closely with Product, Design, Data, and other teams to define, build, and iterate on features that directly impact patient onboarding, care delivery, and insurance workflows.\n \nYou’ll own backend systems that power critical patient and provider experiences — not just from a technical perspective, but from a product and business outcomes lens. You’ll refine ambiguous problems through solution design, implementation, experimentation, and iteration while ensuring the backend is performant and monitoring for real-world feature engagement and adoption.\n \nWhile this role is highly focused on backend engineering, we value engineers who understand how their systems drive user-facing experiences and who enjoy collaborating cross-functionally to deliver meaningful product outcomes.\n","hostedUrl":"https://jobs.lever.co/ro/efbeeea0-5007-4d21-9bbd-e889a5148138","applyUrl":"https://jobs.lever.co/ro/efbeeea0-5007-4d21-9bbd-e889a5148138/apply"},{"additionalPlain":"A note on reporting structure \nThis is a new function at Ro, and we're being deliberate about not over-defining it. Your manager and where you sit on the org chart will depend on the specific shape of the team we end up with. We'd rather find the right people and figure out the lines around them than pre-draw boxes and miss great candidates. If that ambiguity is a deal-breaker, this isn't the right role; if it sounds like an opportunity, we want to talk.\n-\n \nThe target base salary for this position ranges from $190,800 to $234,500 in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>\n<p><strong>A note on reporting structure </strong></p>\n<p>This is a new function at Ro, and we're being deliberate about not over-defining it. Your manager and where you sit on the org chart will depend on the specific shape of the team we end up with. We'd rather find the right people and figure out the lines around them than pre-draw boxes and miss great candidates. If that ambiguity is a deal-breaker, this isn't the right role; if it sounds like an opportunity, we want to talk.</p>\n<div>-</div>\n</div>\n<div>&nbsp;</div>\n<div>The target base salary for this position ranges from $190,800 to $234,500 in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1782523684036,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nThe Role\nRo is building a team focused on shipping LLM-powered products across the patient experience, clinical operations, and internal tooling.\n\nWe're hiring a Senior Engineer, Applied AI to join a new team we’re building from the ground up alongside a Senior AI Lead and an Engineering Manager. You'll own AI features from prototype through production and spend as much time improving workflows with clinical operators as writing code. Most of your work will involve building orchestration layers, prompts, evaluations, retrieval systems, and tooling that make LLMs reliable enough for real-world healthcare operations.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><h3>The Role</h3>\n<div>Ro is building a team focused on shipping LLM-powered products across the patient experience, clinical operations, and internal tooling.</div>\n<div><br>We're hiring a Senior Engineer, Applied AI to join a new team we’re building from the ground up alongside a Senior AI Lead and an Engineering Manager. You'll own AI features from prototype through production and spend as much time improving workflows with clinical operators as writing code. Most of your work will involve building orchestration layers, prompts, evaluations, retrieval systems, and tooling that make LLMs reliable enough for real-world healthcare operations.</div>","id":"81dd41da-ba24-435b-83c4-bd19a312744b","lists":[{"text":"What You'll Do","content":"\n<li>Design, build, and ship production LLM powered features end-to-end.&nbsp;</li>\n<li>Build the AI application layer, including prompt orchestration, tool calling, retrieval (RAG), embeddings, agent workflows, and structured outputs.</li>\n<li>Develop evaluation infrastructure, including regression suites, LLM-as-a-judge evaluations, synthetic datasets, human review workflows, and quality metrics that catch regressions before users do.</li>\n<li>Design observability systems that measure accuracy, latency, cost, hallucination rates, and model behavior in production.</li>\n<li>Build safety and reliability guardrails that ensure AI systems meet quality, compliance, and operational requirements.</li>\n<li>Evaluate and integrate third-party tools, including orchestration frameworks, evaluation platforms, vector databases, and model providers; and make pragmatic build-versus-buy decisions.</li>\n<li>Raise engineering standards across the team through technical leadership, code reviews, mentorship, and thoughtful system design.</li>\n<li>Sit with EHR operators, Patient Advocates, and clinical teams to understand the workflows you're automating.</li>\n<li>Prototype quickly, ship early, measure outcomes, and iterate based on real-world usage.</li>\n"},{"text":"What You’ll Bring to the Team","content":"\n<li>5+ years building production software, with at least 1–2 years building and deploying LLM-powered applications in production (or equivalent depth through substantial side projects or open-source work).</li>\n<li>Strong Python engineer with experience building backend services and integrating modern AI APIs and frameworks.</li>\n<li>Comfortable using AI-assisted development tools throughout the software development lifecycle.</li>\n<li>You've shipped AI features that served real users, and you can clearly articulate how you measured quality, reliability, latency, cost, and business impact.</li>\n<li>You have strong product instincts and thrive in ambiguous environments, translating operational problems into technical solutions without relying on detailed specifications.</li>\n<li>Bonus: Experience with orchestration frameworks (LangChain, LangGraph, AgentCore), RAG architectures, vector databases, prompt/version management, and evaluation or observability platforms (e.g., LangSmith, Braintrust, Arize Phoenix).</li>\n"}],"text":"Senior Engineer, Applied AI","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<h3>The Role</h3>\n<div>Ro is building a team focused on shipping LLM-powered products across the patient experience, clinical operations, and internal tooling.</div>\n<div><br>We're hiring a Senior Engineer, Applied AI to join a new team we&rsquo;re building from the ground up alongside a Senior AI Lead and an Engineering Manager. You'll own AI features from prototype through production and spend as much time improving workflows with clinical operators as writing code. Most of your work will involve building orchestration layers, prompts, evaluations, retrieval systems, and tooling that make LLMs reliable enough for real-world healthcare operations.</div>","descriptionBodyPlain":"The Role\nRo is building a team focused on shipping LLM-powered products across the patient experience, clinical operations, and internal tooling.\n\nWe're hiring a Senior Engineer, Applied AI to join a new team we’re building from the ground up alongside a Senior AI Lead and an Engineering Manager. You'll own AI features from prototype through production and spend as much time improving workflows with clinical operators as writing code. Most of your work will involve building orchestration layers, prompts, evaluations, retrieval systems, and tooling that make LLMs reliable enough for real-world healthcare operations.\n","hostedUrl":"https://jobs.lever.co/ro/81dd41da-ba24-435b-83c4-bd19a312744b","applyUrl":"https://jobs.lever.co/ro/81dd41da-ba24-435b-83c4-bd19a312744b/apply"},{"additionalPlain":"The target base salary for this position ranges from $80,000 - $99,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.\n\n\nRo recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div><span style=\"font-size: 16px;\">The target base salary for this position ranges from $80,000 - $99,000</span><span style=\"font-size: 16px;\">, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.</span></div><div><br></div><div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Finance","allLocations":["New York, NY"]},"createdAt":1790948260167,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nWe’re growing our Accounting team and hiring a Senior Payroll Analyst to help scale our payroll operations during an exciting period of growth. In this role, you’ll work closely with the Sr. Payroll Manager and cross-functional partners across People, Legal, and Finance to ensure accurate and compliant payroll processing. You’ll support and help lead key workflows such as tax registrations, payroll reconciliations, and reporting, and contribute to high-impact projects like system migrations and process improvements. This is a great opportunity for someone looking to deepen their expertise in payroll while helping build out a best-in-class function with high visibility across the company.\n \n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><p>We’re growing our Accounting team and hiring a Senior Payroll Analyst to help scale our payroll operations during an exciting period of growth. In this role, you’ll work closely with the Sr. Payroll Manager and cross-functional partners across People, Legal, and Finance to ensure accurate and compliant payroll processing. You’ll support and help lead key workflows such as tax registrations, payroll reconciliations, and reporting, and contribute to high-impact projects like system migrations and process improvements. This is a great opportunity for someone looking to deepen their expertise in payroll while helping build out a best-in-class function with high visibility across the company.</p>\n<div>&nbsp;</div>","id":"63177e4f-e58d-4698-8bd0-7688f6baf28d","lists":[{"text":"What You’ll do: ","content":"\n<li>\n<p>Process semi-monthly and biweekly payroll across multiple states and entities.&nbsp;</p>\n</li>\n<li>\n<p>Support and execute payroll changes, including complex pay calculations, adjustments, deductions, compensation updates, employee status changes, address/work location changes, and wage garnishments.&nbsp;</p>\n</li>\n<li>\n<p>Execute time and attendance processing, ensuring seamless integration with payroll systems.</p>\n</li>\n<li>\n<p>Review payroll outputs for accuracy and resolve discrepancies.</p>\n</li>\n<li>\n<p>Respond to employee inquiries and collaborate with cross-functional teams to troubleshoot issues.</p>\n</li>\n<li>\n<p>Support payroll tax compliance, including responding to tax notices, maintaining unemployment tax rates, coordinating new state tax registrations (SUI/withholding), assisting with timely filings and remittances, and staying current on U.S. payroll regulations.</p>\n</li>\n<li>\n<p>Audit 401(k) deferrals each pay cycle and prepare control totals.</p>\n</li>\n<li>\n<p>Assist with payroll audits, reporting, employment verifications, and administrative tasks.&nbsp;</p>\n</li>\n<li>\n<p>Assist with special projects, process improvements, documentation, and updates to payroll procedures.&nbsp;</p>\n</li>\n<li>\n<p>Support year-end payroll activities.</p>\n</li>\n<li>\n<p>Identify opportunities to improve payroll processes and efficiency, support the implementation of best practices, and collaborate with the Sr. Payroll Manager on recommendations to senior management.</p>\n</li>\n<li>\n<p>Perform other duties as assigned.</p>\n</li>\n"},{"text":"What You’ll bring to the Team: ","content":"\n<li>\n<p>Bachelor’s degree in accounting, finance, business administration, or related field (preferred).&nbsp;</p>\n</li>\n<li>\n<p>5 + years of hands-on-payroll experience, ideally in a high-growth or complex environment.</p>\n</li>\n<li>\n<p>Prior experience processing payroll across multiple entities and jurisdictions.&nbsp;</p>\n</li>\n<li>\n<p>Experience with end-to-end payroll and timekeeping processes, resolving related issues, and ensuring compliance with payroll regulations.</p>\n</li>\n<li>\n<p>Strong organizational,&nbsp; problem solving skills, and communication skills (both verbal and written).</p>\n</li>\n<li>\n<p>Ability to cultivate effective working relationships (both remotely and in-person) and communicate cross-functionally across all levels of management.</p>\n</li>\n<li>\n<p>Intermediate to advanced proficiency in Microsoft Excel (e.g., functions, pivot tables, macros)</p>\n</li>\n<li>\n<p>Experience with payroll systems such as UKG is a plus.</p>\n</li>\n"},{"text":"We’ve Got You Covered:","content":"\n<li>\n<p>Full medical, dental, and vision insurance + OneMedical membership</p>\n</li>\n<li>\n<p>Healthcare and Dependent Care FSA</p>\n</li>\n<li>\n<p>401(k) with company match</p>\n</li>\n<li>\n<p>Flexible PTO</p>\n</li>\n<li>\n<p>Wellbeing + Learning &amp; Growth reimbursements</p>\n</li>\n<li>\n<p>Paid parental leave + Fertility benefits</p>\n</li>\n<li>\n<p>Pet insurance</p>\n</li>\n<li>\n<p>Student loan refinancing</p>\n</li>\n<li>\n<p>Virtual resources for mindfulness, counseling, and fitness</p>\n</li>\n"}],"text":"Senior Payroll Analyst","country":"US","workplaceType":"hybrid","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<p>We&rsquo;re growing our Accounting team and hiring a Senior Payroll Analyst to help scale our payroll operations during an exciting period of growth. In this role, you&rsquo;ll work closely with the Sr. Payroll Manager and cross-functional partners across People, Legal, and Finance to ensure accurate and compliant payroll processing. You&rsquo;ll support and help lead key workflows such as tax registrations, payroll reconciliations, and reporting, and contribute to high-impact projects like system migrations and process improvements. This is a great opportunity for someone looking to deepen their expertise in payroll while helping build out a best-in-class function with high visibility across the company.</p>\n<div>&nbsp;</div>","descriptionBodyPlain":"We’re growing our Accounting team and hiring a Senior Payroll Analyst to help scale our payroll operations during an exciting period of growth. In this role, you’ll work closely with the Sr. Payroll Manager and cross-functional partners across People, Legal, and Finance to ensure accurate and compliant payroll processing. You’ll support and help lead key workflows such as tax registrations, payroll reconciliations, and reporting, and contribute to high-impact projects like system migrations and process improvements. This is a great opportunity for someone looking to deepen their expertise in payroll while helping build out a best-in-class function with high visibility across the company.\n \n","hostedUrl":"https://jobs.lever.co/ro/63177e4f-e58d-4698-8bd0-7688f6baf28d","applyUrl":"https://jobs.lever.co/ro/63177e4f-e58d-4698-8bd0-7688f6baf28d/apply"},{"additionalPlain":"The target base salary for this position ranges from $190,800 to $234,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $190,800 to $234,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1758043570111,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nWe are looking for a Senior Software Engineer to join us at Ro. You will partner closely with Product, Design, Data, and other teams to define, build, and iterate on features that directly impact patient onboarding, care delivery, and insurance workflows.\n \nYou’ll own backend systems that power critical patient and provider experiences — not just from a technical perspective, but from a product and business outcomes lens. You’ll refine ambiguous problems through solution design, implementation, experimentation, and iteration while ensuring the backend is performant and monitoring for real-world feature engagement and adoption.\n \nWhile this role is highly focused on backend engineering, we value engineers who understand how their systems drive user-facing experiences and who enjoy collaborating cross-functionally to deliver meaningful product outcomes.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><div>\n<div><span style=\"font-size: 16px;\">We are looking for a Senior Software Engineer to join us at Ro. You will partner closely with Product, Design, Data, and other teams to define, build, and iterate on features that directly impact patient onboarding, care delivery, and insurance workflows.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You’ll own backend systems that power critical patient and provider experiences — not just from a technical perspective, but from a product and business outcomes lens. You’ll refine ambiguous problems through solution design, implementation, experimentation, and iteration while ensuring the backend is performant and monitoring for real-world feature engagement and adoption.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">While this role is highly focused on backend engineering, we value engineers who understand how their systems drive user-facing experiences and who enjoy collaborating cross-functionally to deliver meaningful product outcomes.</span></div>\n</div>","id":"70759f62-1d98-4312-a6ed-db0ad9ce308c","lists":[{"text":"What You’ll Do","content":"\n<li>Design and build scalable, reliable, and resilient distributed services using Python and FastAPI</li>\n<li>Operate as an owner within your team's domain and proactively assess and improve system performance and reliability</li>\n<li>Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization</li>\n<li>Actively contribute to building the team’s architectural vision and technical roadmap</li>\n<li>Collaborate on code reviews and technical design documents to ensure the consistent application of best practices across relevant domains</li>\n<li>Collaborate closely with product managers, designers, and engineers from adjacent teams to ensure alignment and technical integrity across boundaries</li>\n<li>Participate in on-call rotations to ensure reliability of production systems</li>\n"},{"text":"What You’ll Bring to the Team","content":"\n<li>5+ years of software engineering experience</li>\n<li>Experience architecting, designing and building scalable web applications and distributed systems</li>\n<li>Proficiency with Python, relational databases, and frameworks like FastAPI or Django, with hands-on experience in metrics instrumentation and data-driven performance tuning leveraging Ro’s load testing infrastructure and tools like Datadog</li>\n<li>Proven track record of scaling complex, data-intensive backend systems through rapid growth (ideally in a mid-to-late stage startup environment), ensuring high performance and availability</li>\n<li>Deep understanding of distributed systems-data consistency, communication patterns, and service boundaries-backed by hands-on experience building and maintaining data-intensive production systems</li>\n<li>Strong sense of ownership with the ability and desire to own technical roadmaps and refine ambiguous problems</li>\n<li>Demonstrated ability to collaborate with other engineers and cross-functional partners to create the best possible products</li>\n"},{"text":"Bonus Skills","content":"\n<li>Experience in telehealth or other highly regulated industries</li>\n<li>Experience with decoupling monolithic applications into distributed asynchronous services</li>\n"},{"text":"We’ve Got You Covered","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Senior Software Engineer, Backend","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<div>\n<div><span style=\"font-size: 16px;\">We are looking for a Senior Software Engineer to join us at Ro. You will partner closely with Product, Design, Data, and other teams to define, build, and iterate on features that directly impact patient onboarding, care delivery, and insurance workflows.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You&rsquo;ll own backend systems that power critical patient and provider experiences &mdash; not just from a technical perspective, but from a product and business outcomes lens. You&rsquo;ll refine ambiguous problems through solution design, implementation, experimentation, and iteration while ensuring the backend is performant and monitoring for real-world feature engagement and adoption.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">While this role is highly focused on backend engineering, we value engineers who understand how their systems drive user-facing experiences and who enjoy collaborating cross-functionally to deliver meaningful product outcomes.</span></div>\n</div>","descriptionBodyPlain":"We are looking for a Senior Software Engineer to join us at Ro. You will partner closely with Product, Design, Data, and other teams to define, build, and iterate on features that directly impact patient onboarding, care delivery, and insurance workflows.\n \nYou’ll own backend systems that power critical patient and provider experiences — not just from a technical perspective, but from a product and business outcomes lens. You’ll refine ambiguous problems through solution design, implementation, experimentation, and iteration while ensuring the backend is performant and monitoring for real-world feature engagement and adoption.\n \nWhile this role is highly focused on backend engineering, we value engineers who understand how their systems drive user-facing experiences and who enjoy collaborating cross-functionally to deliver meaningful product outcomes.\n","hostedUrl":"https://jobs.lever.co/ro/70759f62-1d98-4312-a6ed-db0ad9ce308c","applyUrl":"https://jobs.lever.co/ro/70759f62-1d98-4312-a6ed-db0ad9ce308c/apply"},{"additionalPlain":"The target for this position ranges from $190,800 to $234,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target for this position ranges from $190,800 to $234,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1752530179250,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nThe Role\nWe’re looking for a Senior Software Engineer to join the Care Platform Operations team at Ro. In this role, you’ll design, build, and maintain scalable, reliable, and secure backend services that support how Ro delivers care, including systems for patient-provider communication, appointment scheduling, task routing, and care operations workflows increasingly powered by AI and intelligent automation.\nAs a senior member of the team, you’ll help define the technical roadmap and own initiatives from ideation through design, implementation, and maintenance. You’ll partner closely with product, design, data, clinical, and care operations teams to build high-quality, compliant systems that reduce manual effort, improve accuracy, and help Ro scale care delivery for millions of patients.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><div>\n<h3>The Role</h3>\n<p>We’re looking for a Senior Software Engineer to join the Care Platform Operations team at Ro. In this role, you’ll design, build, and maintain scalable, reliable, and secure backend services that support how Ro delivers care, including systems for patient-provider communication, appointment scheduling, task routing, and care operations workflows increasingly powered by AI and intelligent automation.</p>\n<p>As a senior member of the team, you’ll help define the technical roadmap and own initiatives from ideation through design, implementation, and maintenance. You’ll partner closely with product, design, data, clinical, and care operations teams to build high-quality, compliant systems that reduce manual effort, improve accuracy, and help Ro scale care delivery for millions of patients.</p>\n</div>","id":"bacb3f00-eda1-480b-97ff-69b3a1c9f520","lists":[{"text":"What You’ll Do:","content":"\n<li>Design and build scalable, reliable, and resilient distributed services using Python and FastAPI, supporting critical clinical and operational workflows</li>\n<li>Operate as an owner within the team's domain and proactively assess and improve system performance and reliability.</li>\n<li>Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization</li>\n<li>Actively contribute to building the team’s architectural vision and technical roadmap</li>\n<li>Collaborate on code reviews and technical design documents to ensure the consistent application of best practices across relevant domains</li>\n<li>Work closely with product, design, data and other stakeholders to help us build the best possible experiences for our providers, pharmacists, and patients</li>\n<li>Participate in on-call rotations to ensure reliability of production systems</li>\n"},{"text":"What You’ll Bring to the Team:","content":"\n<li>7+ years of software engineering experience</li>\n<li>Experience architecting, designing and building scalable web applications and distributed systems</li>\n<li>Proficiency with Python, relational databases, and frameworks like FastAPI or Django, with hands-on experience in metrics instrumentation and data-driven performance tuning leveraging Ro’s load testing infrastructure and tools like Datadog</li>\n<li>Proven track record of scaling complex, data-intensive backend systems through rapid 10x growth at a late-stage startup, ensuring high performance and availability</li>\n<li>Deep understanding of distributed systems-data consistency, communication patterns, and service boundaries-backed by hands-on experience building and maintaining data-intensive production systems</li>\n<li>Strong sense of ownership with the ability / desire to own technical roadmaps and refine ambiguous problems</li>\n<li>Demonstrated ability to collaborate with other engineers and cross-functional partners to create the best possible products</li>\n"},{"text":"Bonus Skills:","content":"\n<li>Experience in telehealth or other highly regulated industries</li>\n<li>Experience with decoupling monolithic applications into distributed asynchronous services</li>\n"},{"text":"We’ve Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n\n<div>&nbsp;</div>\n<div>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.</div>"}],"text":"Senior Software Engineer, Backend - Care Platform Operations","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<div>\n<h3>The Role</h3>\n<p>We&rsquo;re looking for a Senior Software Engineer to join the Care Platform Operations team at Ro. In this role, you&rsquo;ll design, build, and maintain scalable, reliable, and secure backend services that support how Ro delivers care, including systems for patient-provider communication, appointment scheduling, task routing, and care operations workflows increasingly powered by AI and intelligent automation.</p>\n<p>As a senior member of the team, you&rsquo;ll help define the technical roadmap and own initiatives from ideation through design, implementation, and maintenance. You&rsquo;ll partner closely with product, design, data, clinical, and care operations teams to build high-quality, compliant systems that reduce manual effort, improve accuracy, and help Ro scale care delivery for millions of patients.</p>\n</div>","descriptionBodyPlain":"The Role\nWe’re looking for a Senior Software Engineer to join the Care Platform Operations team at Ro. In this role, you’ll design, build, and maintain scalable, reliable, and secure backend services that support how Ro delivers care, including systems for patient-provider communication, appointment scheduling, task routing, and care operations workflows increasingly powered by AI and intelligent automation.\nAs a senior member of the team, you’ll help define the technical roadmap and own initiatives from ideation through design, implementation, and maintenance. You’ll partner closely with product, design, data, clinical, and care operations teams to build high-quality, compliant systems that reduce manual effort, improve accuracy, and help Ro scale care delivery for millions of patients.\n","hostedUrl":"https://jobs.lever.co/ro/bacb3f00-eda1-480b-97ff-69b3a1c9f520","applyUrl":"https://jobs.lever.co/ro/bacb3f00-eda1-480b-97ff-69b3a1c9f520/apply"},{"additionalPlain":"The target base salary for this position ranges from $190,800 to $234,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $190,800 to $234,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1781015319540,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","id":"54c9a32f-7c6f-4b02-a971-c2404b20c428","lists":[{"text":"What You'll Do","content":"\n<li>Drive the architecture, design, and implementation of new features across our patient and provider web experiences, which support millions of members and the providers who care for them</li>\n<li>Build realtime, visually engaging, intuitive interfaces that help patients seamlessly achieve their health goals and enable providers to deliver care efficiently and safely</li>\n<li>Operate as an owner within your team's domain, proactively assessing and improving application performance, accessibility, and reliability</li>\n<li>Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization</li>\n<li>Actively contribute to the team's architectural vision and technical roadmap</li>\n<li>Collaborate on code reviews and technical design documents to ensure consistent application of best practices across the frontend platform</li>\n<li>Collaborate closely with product managers, designers, and engineers from adjacent teams to influence the roadmap and ship cohesive, high-quality experiences</li>\n<li>Participate in on-call rotations to ensure the reliability of production systems</li>\n"},{"text":"What You'll Bring to the Team","content":"\n<li>Demonstrated experience building accessible, visually engaging web applications with an eye for intuitive user-facing experiences</li>\n<li>Proficiency with React and TypeScript, plus a strong grasp of UI architecture, and client-side performance</li>\n<li>Comfort working at scale in a Turborepo monorepo with a shared design system — TanStack Query, React Aria, and Playwright/Storybook-driven testing (strong fundamentals matter more than prior experience with our exact stack)</li>\n<li>Hands-on experience with metrics instrumentation and data-driven performance tuning, using qualitative user feedback and quantitative analytics to identify opportunities</li>\n<li>A strong sense of ownership for your work, from initial technical design and implementation through to monitoring for issues and opportunities after shipping</li>\n<li>Demonstrated ability to collaborate with engineers, product managers, and product designers to create the best possible products</li>\n<li>Genuine care for the user experience, and the ability to quickly assess the right solution to achieve product and design goals in an elegant manner</li>\n"},{"text":"Bonus Skills","content":"\n<li>Experience in telehealth or other highly regulated industries</li>\n"},{"text":"We've Got You Covered","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Senior Software Engineer, Frontend","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/ro/54c9a32f-7c6f-4b02-a971-c2404b20c428","applyUrl":"https://jobs.lever.co/ro/54c9a32f-7c6f-4b02-a971-c2404b20c428/apply"},{"additionalPlain":"The target base salary for this position ranges from $190,800 to $234,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $190,800 to $234,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1781012855092,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nThe Role\nWe're looking for a Frontend Engineer to join the Care Platform Clinical Workflows team at Ro. In this role, you'll design, build, and maintain purpose-built provider flows — the web interfaces clinicians use to deliver care — engineered to drive the best possible patient outcomes while making the most efficient use of a provider's time.\nYou'll help shape the technical roadmap and own initiatives from ideation through design, implementation, and maintenance. You'll partner closely with product, design, data, and clinical teams to translate complex clinical processes into intuitive, reliable, and compliant experiences that help Ro scale care delivery for millions of patients.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><h3>The Role</h3>\n<div>\n<p>We're looking for a Frontend Engineer to join the Care Platform Clinical Workflows team at Ro. In this role, you'll design, build, and maintain purpose-built provider flows — the web interfaces clinicians use to deliver care — engineered to drive the best possible patient outcomes while making the most efficient use of a provider's time.</p>\n<p>You'll help shape the technical roadmap and own initiatives from ideation through design, implementation, and maintenance. You'll partner closely with product, design, data, and clinical teams to translate complex clinical processes into intuitive, reliable, and compliant experiences that help Ro scale care delivery for millions of patients.</p>\n</div>","id":"7469898d-c465-41ff-92f6-963900b33faa","lists":[{"text":"What You'll Do","content":"\n<li>Drive the architecture, design, and implementation of new provider flows that power Ro's clinical workflows</li>\n<li>Build visually engaging, intuitive interfaces that help clinicians deliver care efficiently and safely, and help patients seamlessly achieve their health goals</li>\n<li>Operate as an owner within your team's domain, proactively assessing and improving application performance, accessibility, and reliability</li>\n<li>Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization</li>\n<li>Actively contribute to the team's architectural vision and technical roadmap</li>\n<li>Collaborate on code reviews and technical design documents to ensure consistent application of best practices across the frontend platform</li>\n<li>Work closely with product, design, data, and clinical stakeholders to build the best possible experiences for our providers and patients</li>\n<li>Participate in on-call rotations to ensure the reliability of production systems</li>\n"},{"text":"What You'll Bring to the Team","content":"\n<li>Demonstrated experience building accessible, visually engaging web applications with an eye for intuitive user-facing experiences</li>\n<li>Proficiency with React and TypeScript, plus a strong grasp of UI architecture, and client-side performance</li>\n<li>Comfort working at scale in a Turborepo monorepo with a shared design system — styled-components, TanStack Query, React Aria, and Playwright/Storybook-driven testing (strong fundamentals matter more than prior experience with our exact stack)</li>\n<li>Hands-on experience with metrics instrumentation and data-driven performance tuning, using qualitative user feedback and quantitative analytics to identify opportunities</li>\n<li>A strong sense of ownership for your work, from initial technical design and implementation through to monitoring for issues and opportunities after shipping</li>\n<li>Demonstrated ability to collaborate with engineers, product managers, and product designers to create the best possible products</li>\n<li>Genuine care for the user experience, and the ability to quickly assess the right solution to achieve product and design goals in an elegant manner</li>\n"},{"text":"Bonus Skills","content":"\n<li>Experience in telehealth or other highly regulated industries</li>\n<li>Experience building complex, multi-step workflow or form-driven interfaces</li>\n"},{"text":"We've Got You Covered","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Senior Software Engineer, Frontend - Care Platform Clinical Workflows","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<h3>The Role</h3>\n<div>\n<p>We're looking for a Frontend Engineer to join the Care Platform Clinical Workflows team at Ro. In this role, you'll design, build, and maintain purpose-built provider flows &mdash; the web interfaces clinicians use to deliver care &mdash; engineered to drive the best possible patient outcomes while making the most efficient use of a provider's time.</p>\n<p>You'll help shape the technical roadmap and own initiatives from ideation through design, implementation, and maintenance. You'll partner closely with product, design, data, and clinical teams to translate complex clinical processes into intuitive, reliable, and compliant experiences that help Ro scale care delivery for millions of patients.</p>\n</div>","descriptionBodyPlain":"The Role\nWe're looking for a Frontend Engineer to join the Care Platform Clinical Workflows team at Ro. In this role, you'll design, build, and maintain purpose-built provider flows — the web interfaces clinicians use to deliver care — engineered to drive the best possible patient outcomes while making the most efficient use of a provider's time.\nYou'll help shape the technical roadmap and own initiatives from ideation through design, implementation, and maintenance. You'll partner closely with product, design, data, and clinical teams to translate complex clinical processes into intuitive, reliable, and compliant experiences that help Ro scale care delivery for millions of patients.\n","hostedUrl":"https://jobs.lever.co/ro/7469898d-c465-41ff-92f6-963900b33faa","applyUrl":"https://jobs.lever.co/ro/7469898d-c465-41ff-92f6-963900b33faa/apply"},{"additionalPlain":"The target base salary for this position ranges from $190,800 to $234,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $190,800 to $234,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1781012264542,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nThe Role\nWe're looking for a Frontend Engineer to join the Care Platform Operations team at Ro. \nWe build the products and workflows providers and care teams use to deliver care through Ro every day, including patient-provider messaging, appointment scheduling, task routing and queues, and operational tools for providers, pharmacists, care coordinators, and patient advocates. These are complex, data-dense workflows where strong frontend engineering directly affects how efficiently and safely care gets delivered.\nYou'll be the frontend specialist on a full-stack product team, working closely with backend engineers, Product, Design, Data, Clinical, and Care Operations. You'll own problems end-to-end, helping shape the product and technical approach, making tradeoffs across the frontend and backend, shipping the experience, and learning from how it performs in production.\nWe're looking for someone with deep frontend expertise who thinks beyond the UI and is comfortable navigating ambiguity, dependencies, and product decisions to deliver the right outcome.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><div>\n<h3>The Role</h3>\n<p>We're looking for a Frontend Engineer to join the Care Platform Operations team at Ro.&nbsp;</p>\n<p>We build the products and workflows providers and care teams use to deliver care through Ro every day, including patient-provider messaging, appointment scheduling, task routing and queues, and operational tools for providers, pharmacists, care coordinators, and patient advocates. These are complex, data-dense workflows where strong frontend engineering directly affects how efficiently and safely care gets delivered.</p>\n<p>You'll be the frontend specialist on a full-stack product team, working closely with backend engineers, Product, Design, Data, Clinical, and Care Operations. You'll own problems end-to-end, helping shape the product and technical approach, making tradeoffs across the frontend and backend, shipping the experience, and learning from how it performs in production.</p>\n<p>We're looking for someone with deep frontend expertise who thinks beyond the UI and is comfortable navigating ambiguity, dependencies, and product decisions to deliver the right outcome.</p>\n</div>","id":"0051c5e2-3ce3-48db-a6ca-3f06322d06c5","lists":[{"text":"What You'll Do","content":"\n<li>Own complex frontend product areas from problem definition through architecture, implementation, rollout, and iteration.</li>\n<li>Build accessible, reliable, high-performance applications in React and TypeScript for providers and care teams.</li>\n<li>Partner closely with Product and Design to shape scope, sequencing, and product decisions rather than only implementing predefined requirements.</li>\n<li>Translate complex clinical and operational workflows into intuitive interfaces that reduce friction and manual work for care teams.</li>\n<li>Make deliberate frontend architecture decisions across component design, application state, data fetching, API contracts, error handling, and performance.</li>\n<li>Work with backend engineers to design clear boundaries and contracts between frontend and backend systems.</li>\n<li>Navigate cross-team dependencies and work through ambiguity with Engineering, Product, Design, Clinical, Data, and Operations partners.</li>\n<li>Use qualitative user feedback and quantitative data to understand whether what we shipped worked and identify where to improve it.</li>\n<li>Own quality after launch, including testing, accessibility, observability, reliability, performance, and production issues.</li>\n<li>Contribute to our shared frontend architecture, design system, engineering standards, code reviews, and technical design docs.</li>\n<li>Help other engineers make better technical decisions through mentorship, design feedback, and collaboration.</li>\n<li>Participate in on-call rotations and take ownership of the health of the systems your team operates.</li>\n"},{"text":"What You'll Bring to the Team","content":"<div>\n\n<li>Significant recent experience building production applications with React and TypeScript.</li>\n<li>Experience building complex, stateful product workflows, such as multi-step forms, scheduling, messaging, queues, or data-dense applications.</li>\n<li>Strong frontend fundamentals across component architecture, state management, API integration, accessibility, performance, testing, and failure-state design.</li>\n<li>Experience owning meaningful product work from technical design through production, including making architectural decisions and supporting what you ship.</li>\n<li>A track record of partnering closely with Product and Design on user-facing products, not just receiving finalized requirements.</li>\n<li>Experience working across multiple systems, teams, or dependencies to deliver a product outcome.</li>\n<li>Ability to communicate technical decisions and tradeoffs clearly to engineering and non-engineering partners.</li>\n<li>Evidence of using user feedback, product data, or operational metrics to evaluate and improve what you build.</li>\n\n</div>"},{"text":"Bonus Skills","content":"<div>\n\n<li>Experience in healthcare, telehealth, clinical workflows, or another highly regulated industry.</li>\n<li>Experience building software for specialized internal or operational users, such as clinicians, support teams, financial operators, or other domain experts.</li>\n<li>Experience contributing to a shared design system or large frontend monorepo.</li>\n<li>Familiarity with tools such as TanStack Query, React Aria, Playwright, Storybook, or Chromatic.</li>\n<li>Experience using AI or automation to improve either product workflows or engineering workflows.</li>\n\n</div>"},{"text":"We've Got You Covered","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Senior Software Engineer, Frontend - Care Platform Operations","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<div>\n<h3>The Role</h3>\n<p>We're looking for a Frontend Engineer to join the Care Platform Operations team at Ro.&nbsp;</p>\n<p>We build the products and workflows providers and care teams use to deliver care through Ro every day, including patient-provider messaging, appointment scheduling, task routing and queues, and operational tools for providers, pharmacists, care coordinators, and patient advocates. These are complex, data-dense workflows where strong frontend engineering directly affects how efficiently and safely care gets delivered.</p>\n<p>You'll be the frontend specialist on a full-stack product team, working closely with backend engineers, Product, Design, Data, Clinical, and Care Operations. You'll own problems end-to-end, helping shape the product and technical approach, making tradeoffs across the frontend and backend, shipping the experience, and learning from how it performs in production.</p>\n<p>We're looking for someone with deep frontend expertise who thinks beyond the UI and is comfortable navigating ambiguity, dependencies, and product decisions to deliver the right outcome.</p>\n</div>","descriptionBodyPlain":"The Role\nWe're looking for a Frontend Engineer to join the Care Platform Operations team at Ro. \nWe build the products and workflows providers and care teams use to deliver care through Ro every day, including patient-provider messaging, appointment scheduling, task routing and queues, and operational tools for providers, pharmacists, care coordinators, and patient advocates. These are complex, data-dense workflows where strong frontend engineering directly affects how efficiently and safely care gets delivered.\nYou'll be the frontend specialist on a full-stack product team, working closely with backend engineers, Product, Design, Data, Clinical, and Care Operations. You'll own problems end-to-end, helping shape the product and technical approach, making tradeoffs across the frontend and backend, shipping the experience, and learning from how it performs in production.\nWe're looking for someone with deep frontend expertise who thinks beyond the UI and is comfortable navigating ambiguity, dependencies, and product decisions to deliver the right outcome.\n","hostedUrl":"https://jobs.lever.co/ro/0051c5e2-3ce3-48db-a6ca-3f06322d06c5","applyUrl":"https://jobs.lever.co/ro/0051c5e2-3ce3-48db-a6ca-3f06322d06c5/apply"},{"additionalPlain":"The target base salary for this position ranges from $223,100 to $311,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $223,100 to $311,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1774914697635,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nThe Role\nAs a Staff Software Engineer on Ro’s Identity and Privacy team, you will build and scale systems that support secure user identity and privacy-first data practices. This includes authentication, user lifecycle management, consent, and data governance—ensuring Ro’s technical foundation supports both patient trust and business growth.\n\nYou will design, build, and maintain systems that manage customer identity, data preferences, attribution, and event-driven data flows. This work requires strong expertise in distributed systems, event pipelines, and privacy-preserving architectures. You’ll work in a highly cross-functional environment, partnering with security, legal, marketing, and data teams to define solutions that balance compliance, security, and high-quality patient experiences.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><h3>The Role</h3>\n<div>As a Staff Software Engineer on Ro’s Identity and Privacy team, you will build and scale systems that support secure user identity and privacy-first data practices. This includes authentication, user lifecycle management, consent, and data governance—ensuring Ro’s technical foundation supports both patient trust and business growth.</div>\n<div><br>You will design, build, and maintain systems that manage customer identity, data preferences, attribution, and event-driven data flows. This work requires strong expertise in distributed systems, event pipelines, and privacy-preserving architectures. You’ll work in a highly cross-functional environment, partnering with security, legal, marketing, and data teams to define solutions that balance compliance, security, and high-quality patient experiences.</div>","id":"8f9a5889-3596-4996-b7dc-611e33c8ef22","lists":[{"text":"What You’ll Do","content":"\n<li>Build and maintain privacy-first, distributed data systems and consent management systems that comply with consumer privacy regulations.</li>\n<li>Design and operate high-throughput, event-driven architectures (e.g., Kafka, streaming systems) for collection, processing, and distribution of first-party data.</li>\n<li>Contribute to authentication and identity systems, including user lifecycle management, access controls, and multi-factor authentication.</li>\n<li>Architect and scale asynchronous data pipelines and event processing systems for real-time and batch use cases.</li>\n<li>Partner with marketing and growth teams to enable privacy-compliant advertising, CRM, and analytics workflows.</li>\n<li>Implement privacy-preserving techniques (e.g., anonymization, tokenization, minimization) and ensure compliant data flows to third-party platforms.</li>\n<li>Collaborate with security and legal teams to enforce data governance, retention, and compliance policies.</li>\n"},{"text":"What You’ll Bring to the Team","content":"\n<li>8+ years of software engineering experience (2+ years at Staff or above level) with a focus on distributed systems, data infrastructure, privacy, or security.</li>\n<li>Strong proficiency in Python and experience building scalable, production-grade systems.</li>\n<li>Deep experience with distributed systems, including streaming platforms (e.g., Kafka), event-driven architectures, and asynchronous processing.</li>\n<li>Experience designing and operating data pipelines, eventing systems, and first-party data platforms.</li>\n<li>Familiarity with authentication and identity systems (e.g., OAuth, session management, MFA, user lifecycle management).</li>\n<li>Experience using agentic coding tools to improve development velocity, reduce workflow friction, automate repetitive tasks, and increase system visibility—while maintaining strong engineering judgment and ownership of outcomes.</li>\n<li>Experience in regulated environments and strong ownership in driving complex, cross-functional technical initiatives.</li>\n"},{"text":"We’ve Got You Covered","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Staff Software Engineer - Identity and Privacy","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<h3>The Role</h3>\n<div>As a Staff Software Engineer on Ro&rsquo;s Identity and Privacy team, you will build and scale systems that support secure user identity and privacy-first data practices. This includes authentication, user lifecycle management, consent, and data governance&mdash;ensuring Ro&rsquo;s technical foundation supports both patient trust and business growth.</div>\n<div><br>You will design, build, and maintain systems that manage customer identity, data preferences, attribution, and event-driven data flows. This work requires strong expertise in distributed systems, event pipelines, and privacy-preserving architectures. You&rsquo;ll work in a highly cross-functional environment, partnering with security, legal, marketing, and data teams to define solutions that balance compliance, security, and high-quality patient experiences.</div>","descriptionBodyPlain":"The Role\nAs a Staff Software Engineer on Ro’s Identity and Privacy team, you will build and scale systems that support secure user identity and privacy-first data practices. This includes authentication, user lifecycle management, consent, and data governance—ensuring Ro’s technical foundation supports both patient trust and business growth.\n\nYou will design, build, and maintain systems that manage customer identity, data preferences, attribution, and event-driven data flows. This work requires strong expertise in distributed systems, event pipelines, and privacy-preserving architectures. You’ll work in a highly cross-functional environment, partnering with security, legal, marketing, and data teams to define solutions that balance compliance, security, and high-quality patient experiences.\n","hostedUrl":"https://jobs.lever.co/ro/8f9a5889-3596-4996-b7dc-611e33c8ef22","applyUrl":"https://jobs.lever.co/ro/8f9a5889-3596-4996-b7dc-611e33c8ef22/apply"},{"additionalPlain":"The target base salary for this position ranges from $223,100 to $311,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<p><span style=\"font-size: 16px;\">The target base salary for this position ranges from $223,100 to $311,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</span></p><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1758062656905,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nThe Role\n \nWe are looking for a Staff Software Engineer to join the team at Ro. In this role, you will operate as a technical leader, mentor, and architect — helping shape the future of our platform and driving the delivery of systems that directly impact patients and providers.\n \nYou will partner closely with other engineers, product managers, designers, and cross-functional leads to define and deliver technical roadmaps that balance immediate product needs with long-term technical stability, scalability, and maintainability. As a Staff Engineer, you will not only design and build robust distributed systems but also mentor engineers, influence engineering culture, and play a key role in technical decision-making.\n \nIf you thrive in complex problem spaces, enjoy shaping technical direction at scale, and are motivated by the opportunity to improve healthcare through technology, we’d love to hear from you.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><div><strong style=\"font-size: 18px;\">The Role</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">We are looking for a Staff Software Engineer to join the team at Ro. In this role, you will operate as a technical leader, mentor, and architect </span>—<span style=\"font-size: 16px;\"> helping shape the future of our platform and driving the delivery of systems that directly impact patients and providers.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will partner closely with other engineers, product managers, designers, and cross-functional leads to define and deliver technical roadmaps that balance immediate product needs with long-term technical stability, scalability, and maintainability. As a Staff Engineer, you will not only design and build robust distributed systems but also mentor engineers, influence engineering culture, and play a key role in technical decision-making.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">If you thrive in complex problem spaces, enjoy shaping technical direction at scale, and are motivated by the opportunity to improve healthcare through technology, we’d love to hear from you.</span></div>","id":"d6573ca1-6f38-4aad-8bb9-236a7d84ab69","lists":[{"text":"What You’ll Do","content":"\n<li>Design and build scalable, reliable, and resilient distributed services using Python and FastAPI</li>\n<li>Operate as an owner and technical leader within your team's domain and proactively assess and improve system performance and reliability</li>\n<li>Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization</li>\n<li>Define and own technical roadmaps, breaking down ambiguous and complex problem spaces into clear project plans and deliverables</li>\n<li>Mentor and collaborate with engineers across levels, raising the technical bar and fostering growth across the team</li>\n<li>Lead cross-functional technical efforts — working closely with product managers, designers, and engineers from adjacent teams to ensure alignment and technical integrity across boundaries</li>\n<li>Participate in on-call rotations to ensure reliability of production systems</li>\n"},{"text":"What You’ll Bring to the Team","content":"\n<li>7 - 10+ years of software engineering experience, including experience in roles involving technical leadership</li>\n<li>Experience architecting, designing and building scalable web applications and distributed systems</li>\n<li>Proficiency with Python, relational databases, and frameworks like FastAPI or Django, with hands-on experience in metrics instrumentation and data-driven performance tuning leveraging Ro’s load testing infrastructure and tools like Datadog</li>\n<li>Proven track record of scaling complex, data-intensive backend systems through rapid growth (ideally in a mid-to-late stage startup environment), ensuring high performance and availability</li>\n<li>Deep understanding of distributed systems-data consistency, communication patterns, and service boundaries-backed by hands-on experience building and maintaining data-intensive production systems</li>\n<li>Strong sense of ownership, with the ability to understand and break down complex problem spaces into technical roadmaps</li>\n<li>Demonstrated ability to mentor engineers, foster collaboration, and set technical direction</li>\n"},{"text":"Bonus Skills","content":"\n<li>Experience in telehealth or other highly regulated industries</li>\n<li>Experience with decoupling monolithic applications into distributed asynchronous services</li>\n"},{"text":"We’ve Got You Covered","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Staff Software Engineer, Backend","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<div><strong style=\"font-size: 18px;\">The Role</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">We are looking for a Staff Software Engineer to join the team at Ro. In this role, you will operate as a technical leader, mentor, and architect </span>&mdash;<span style=\"font-size: 16px;\"> helping shape the future of our platform and driving the delivery of systems that directly impact patients and providers.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will partner closely with other engineers, product managers, designers, and cross-functional leads to define and deliver technical roadmaps that balance immediate product needs with long-term technical stability, scalability, and maintainability. As a Staff Engineer, you will not only design and build robust distributed systems but also mentor engineers, influence engineering culture, and play a key role in technical decision-making.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">If you thrive in complex problem spaces, enjoy shaping technical direction at scale, and are motivated by the opportunity to improve healthcare through technology, we&rsquo;d love to hear from you.</span></div>","descriptionBodyPlain":"The Role\n \nWe are looking for a Staff Software Engineer to join the team at Ro. In this role, you will operate as a technical leader, mentor, and architect — helping shape the future of our platform and driving the delivery of systems that directly impact patients and providers.\n \nYou will partner closely with other engineers, product managers, designers, and cross-functional leads to define and deliver technical roadmaps that balance immediate product needs with long-term technical stability, scalability, and maintainability. As a Staff Engineer, you will not only design and build robust distributed systems but also mentor engineers, influence engineering culture, and play a key role in technical decision-making.\n \nIf you thrive in complex problem spaces, enjoy shaping technical direction at scale, and are motivated by the opportunity to improve healthcare through technology, we’d love to hear from you.\n","hostedUrl":"https://jobs.lever.co/ro/d6573ca1-6f38-4aad-8bb9-236a7d84ab69","applyUrl":"https://jobs.lever.co/ro/d6573ca1-6f38-4aad-8bb9-236a7d84ab69/apply"},{"additionalPlain":"The target base salary for this position ranges from $211,700 to $292,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $211,700 to $292,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1749846257848,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nThe Role\nWe are looking for a Staff Software Engineer to join the Commerce Platform team at Ro. In this role, you will operate as a technical leader, mentor, and architect — helping shape the future of our platform and driving the delivery of financial systems that power how healthcare is accessed and sustained.\n \nYou will partner closely with other engineers, product managers, designers, and cross-functional leads to define and deliver technical roadmaps that balance immediate product needs with long-term technical stability, scalability, and maintainability. As a Staff Engineer, you will not only design and build robust distributed systems but also mentor engineers, influence engineering culture, and play a key role in technical decision-making.\n \nIf you thrive in complex problem spaces, enjoy shaping technical direction at scale, and are motivated by the opportunity to improve healthcare through technology, we’d love to hear from you.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><h3>The Role</h3>\n<p>We are looking for a Staff Software Engineer to join the Commerce Platform team at Ro. In this role, you will operate as a technical leader, mentor, and architect — helping shape the future of our platform and driving the delivery of financial systems that power how healthcare is accessed and sustained.<br>&nbsp;<br>You will partner closely with other engineers, product managers, designers, and cross-functional leads to define and deliver technical roadmaps that balance immediate product needs with long-term technical stability, scalability, and maintainability. As a Staff Engineer, you will not only design and build robust distributed systems but also mentor engineers, influence engineering culture, and play a key role in technical decision-making.<br>&nbsp;<br>If you thrive in complex problem spaces, enjoy shaping technical direction at scale, and are motivated by the opportunity to improve healthcare through technology, we’d love to hear from you.</p>","id":"d3d9a0f1-f01b-4d2b-94f5-2351e897da6d","lists":[{"text":"What You'll Do","content":"\n<li>Build robust, and scalable backend capabilities using Python and FastAPI, supporting critical commerce domains like payments, pricing, and invoicing</li>\n<li>Lead cross-functional technical efforts — collaborating closely with product managers, designers, and engineers from adjacent teams to ensure alignment and technical integrity across boundaries</li>\n<li>Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization</li>\n<li>Define and maintain SLIs/SLOs in collaboration with product, infra and other development teams</li>\n<li>Participate in on-call rotations to ensure reliability of commerce systems</li>\n"},{"text":"What You’ll Bring to the Team","content":"\n<li>7 - 10+ years professional backend software development experience</li>\n<li>Proficient in Python (preferred - we have some language flexibility!), relational databases, and frameworks like Django or FastAPI, with hands-on experience in metrics instrumentation and data-driven performance tuning using tools like Datadog</li>\n<li>Proven experience building and maintaining high-scale backend systems, ideally in commerce, fintech, or healthcare settings</li>\n<li>Deep understanding of distributed systems—data consistency, communication patterns, and service boundaries—backed by hands-on experience building and maintaining high-traffic production systems.</li>\n<li>Excellent communication skills and the ability to lead cross-functional technical projects</li>\n<li>A sharp focus on quality and risk—you move with urgency while safeguarding against issues like double charges, misbilling, or inconsistent payment states</li>\n"},{"text":"Bonus Skills","content":"\n<li>Experience in telehealth or other highly regulated industries</li>\n<li>Deep familiarity with breaking down monolithic systems into well-defined domains</li>\n"},{"text":"We’ve Got You Covered","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTOWellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insuranceStudent loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Staff Software Engineer, Backend - Commerce Platform","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<h3>The Role</h3>\n<p>We are looking for a Staff Software Engineer to join the Commerce Platform team at Ro. In this role, you will operate as a technical leader, mentor, and architect &mdash; helping shape the future of our platform and driving the delivery of financial systems that power how healthcare is accessed and sustained.<br>&nbsp;<br>You will partner closely with other engineers, product managers, designers, and cross-functional leads to define and deliver technical roadmaps that balance immediate product needs with long-term technical stability, scalability, and maintainability. As a Staff Engineer, you will not only design and build robust distributed systems but also mentor engineers, influence engineering culture, and play a key role in technical decision-making.<br>&nbsp;<br>If you thrive in complex problem spaces, enjoy shaping technical direction at scale, and are motivated by the opportunity to improve healthcare through technology, we&rsquo;d love to hear from you.</p>","descriptionBodyPlain":"The Role\nWe are looking for a Staff Software Engineer to join the Commerce Platform team at Ro. In this role, you will operate as a technical leader, mentor, and architect — helping shape the future of our platform and driving the delivery of financial systems that power how healthcare is accessed and sustained.\n \nYou will partner closely with other engineers, product managers, designers, and cross-functional leads to define and deliver technical roadmaps that balance immediate product needs with long-term technical stability, scalability, and maintainability. As a Staff Engineer, you will not only design and build robust distributed systems but also mentor engineers, influence engineering culture, and play a key role in technical decision-making.\n \nIf you thrive in complex problem spaces, enjoy shaping technical direction at scale, and are motivated by the opportunity to improve healthcare through technology, we’d love to hear from you.\n","hostedUrl":"https://jobs.lever.co/ro/d3d9a0f1-f01b-4d2b-94f5-2351e897da6d","applyUrl":"https://jobs.lever.co/ro/d3d9a0f1-f01b-4d2b-94f5-2351e897da6d/apply"},{"additionalPlain":"The target base salary for this position ranges from $211,700 to $292,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary for this position ranges from $211,700 to $292,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1781015442122,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","id":"05979daa-5a87-4495-8667-cf688c870840","lists":[{"text":"What You'll Do","content":"\n<li>Drive the architecture, design, and implementation of new features across our patient and provider web experiences, which support millions of members and the providers who care for them</li>\n<li>Build realtime, visually engaging, intuitive interfaces that help patients seamlessly achieve their health goals and enable providers to deliver care efficiently and safely</li>\n<li>Operate as an owner within your team's domain, proactively assessing and improving application performance, accessibility, and reliability</li>\n<li>Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization</li>\n<li>Actively contribute to the team's architectural vision and technical roadmap</li>\n<li>Collaborate on code reviews and technical design documents to ensure consistent application of best practices across the frontend platform</li>\n<li>Collaborate closely with product managers, designers, and engineers from adjacent teams to influence the roadmap and ship cohesive, high-quality experiences</li>\n<li>Participate in on-call rotations to ensure the reliability of production systems</li>\n"},{"text":"What You'll Bring to the Team","content":"\n<li>Demonstrated experience building accessible, visually engaging web applications with an eye for intuitive user-facing experiences</li>\n<li>Proficiency with React and TypeScript, plus a strong grasp of UI architecture, and client-side performance</li>\n<li>Comfort working at scale in a Turborepo monorepo with a shared design system — TanStack Query, React Aria, and Playwright/Storybook-driven testing (strong fundamentals matter more than prior experience with our exact stack)</li>\n<li>Hands-on experience with metrics instrumentation and data-driven performance tuning, using qualitative user feedback and quantitative analytics to identify opportunities</li>\n<li>A strong sense of ownership for your work, from initial technical design and implementation through to monitoring for issues and opportunities after shipping</li>\n<li>Demonstrated ability to collaborate with engineers, product managers, and product designers to create the best possible products</li>\n<li>Genuine care for the user experience, and the ability to quickly assess the right solution to achieve product and design goals in an elegant manner</li>\n"},{"text":"Bonus Skills","content":"\n<li>Experience in telehealth or other highly regulated industries</li>\n"},{"text":"We've Got You Covered","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Staff Software Engineer, Frontend","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/ro/05979daa-5a87-4495-8667-cf688c870840","applyUrl":"https://jobs.lever.co/ro/05979daa-5a87-4495-8667-cf688c870840/apply"},{"additionalPlain":"The target base salary  for this position ranges from $223,100 to $311,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The target base salary&nbsp; for this position ranges from $223,100 to $311,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1790963986603,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nThe Role:\nAs a Staff Software Engineer/Tech Lead on our Patient Experience team, you’ll serve as a technical and architectural leader for the systems that help patients discover, start, and continue their care with Ro. You'll be responsible for the patient-facing platform that supports patients taking the first steps in their patient journey - and the second, and the tenth, and the 100th. Rather than building one-off experiments, you’ll design the architecture and technical foundations that allow us to continuously iterate on and personalize intake for patients as we learn more about their needs. You’ll serve as a strong technical partner to our Growth and Clinical teams, helping translate patient and business needs into thoughtful, scalable technical solutions. Patient Experience operates across a highly visible and interconnected part of the patient journey, partnering closely with engineering, product, design, and data to translate complex clinical information across systems into clear, intuitive next steps for patients. You’ll bring the systems thinking and technical leadership needed to connect decisions across domains, translate shared goals into cohesive, scalable patient experiences, drive patient and growth outcomes, and raise the team’s architectural and technical bar.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><div>\n<h3><strong>The Role:</strong></h3>\n<p>As a Staff Software Engineer/Tech Lead on our Patient Experience team, you’ll serve as a technical and architectural leader for the systems that help patients discover, start, and continue their care with Ro. You'll be responsible for the patient-facing platform that supports patients taking the first steps in their patient journey - and the second, and the tenth, and the 100th. Rather than building one-off experiments, you’ll design the architecture and technical foundations that allow us to continuously iterate on and personalize intake for patients as we learn more about their needs. You’ll serve as a strong technical partner to our Growth and Clinical teams, helping translate patient and business needs into thoughtful, scalable technical solutions. Patient Experience operates across a highly visible and interconnected part of the patient journey, partnering closely with engineering, product, design, and data to translate complex clinical information across systems into clear, intuitive next steps for patients. You’ll bring the systems thinking and technical leadership needed to connect decisions across domains, translate shared goals into cohesive, scalable patient experiences, drive patient and growth outcomes, and raise the team’s architectural and technical bar.</p>\n</div>","id":"96db2e06-3776-42f3-adfd-86dee386a0a6","lists":[{"text":"What You’ll Do:","content":"<div>\n\n<li>Translate patient and growth opportunities into technical strategy, partnering with product and engineering to determine how systems should evolve to support the outcomes we’re trying to achieve.</li>\n<li>Lead complex, backend-oriented engineering work across healthcare intake and prescription flows, commerce, merchandising, subscriptions, renewals, and related patient experiences.</li>\n<li>Shape ambiguous problems from the earliest stages, bringing systems thinking and technical judgment into product decisions rather than engaging only once requirements have been defined.</li>\n<li>Elevate the team’s technical and product thinking, helping engineers reason about both the systems underneath an experience and the patient and business outcomes those systems enable.</li>\n<li>Build the systems and foundations that enable the team to move faster over time, creating reusable capabilities that make it easier to rapidly test, iterate on, and scale new patient and growth experiences as Ro continues to evolve the future of healthcare.</li>\n<li>Develop a deep understanding of Ro’s business and patient journey, and translate those insights into high-impact technical opportunities that improve patient outcomes and drive revenue and growth.</li>\n\n</div>"},{"text":" What You’ll Bring to the Team:","content":"\n<li>Strong technical judgment and a track record of impact, demonstrated through the scope and complexity of problems you’ve led.</li>\n<li>Deeply outcome-oriented and naturally curious, with a track record of measuring impact, learning from results, and continuously finding ways to improve both the product and how you work.</li>\n<li>Deep backend and systems design expertise, with the ability to reason across services, APIs, data flows, dependencies, and architectural boundaries.</li>\n<li>Strong product judgment, with a demonstrated ability to connect technical and architectural decisions to patient, growth, and business outcomes.</li>\n<li>Experience leading technical work for consumer-facing growth experiences, such as acquisition, onboarding, conversion, merchandising, subscriptions, retention, or renewal.</li>\n<li>A track record of leading architecture across complex, interconnected systems, partnering effectively with other engineering teams and influencing technical direction across organizational boundaries.</li>\n<li>The ability to move fluidly between product and systems thinking, understanding the patient experience while reasoning deeply about the architecture that enables it.</li>\n<li>Comfort operating in ambiguous, cross-functional environments, creating clarity, navigating tradeoffs, and driving complex technical work forward.</li>\n<li>Experience with healthcare, commerce, or another regulated or data-sensitive domain is a plus.</li>\n<li>Strong backend engineering fundamentals and experience building complex, production systems, with proficiency in Python or enough experience with similar languages to quickly become effective in Ro’s Python-based stack.</li>\n"},{"text":"We’ve Got You Covered:","content":"<div>\n\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth stipends</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n\n</div>"}],"text":"Staff Software Engineer/Tech Lead, Patient Experience","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<div>\n<h3><strong>The Role:</strong></h3>\n<p>As a Staff Software Engineer/Tech Lead on our Patient Experience team, you&rsquo;ll serve as a technical and architectural leader for the systems that help patients discover, start, and continue their care with Ro. You'll be responsible for the patient-facing platform that supports patients taking the first steps in their patient journey - and the second, and the tenth, and the 100th. Rather than building one-off experiments, you&rsquo;ll design the architecture and technical foundations that allow us to continuously iterate on and personalize intake for patients as we learn more about their needs. You&rsquo;ll serve as a strong technical partner to our Growth and Clinical teams, helping translate patient and business needs into thoughtful, scalable technical solutions. Patient Experience operates across a highly visible and interconnected part of the patient journey, partnering closely with engineering, product, design, and data to translate complex clinical information across systems into clear, intuitive next steps for patients. You&rsquo;ll bring the systems thinking and technical leadership needed to connect decisions across domains, translate shared goals into cohesive, scalable patient experiences, drive patient and growth outcomes, and raise the team&rsquo;s architectural and technical bar.</p>\n</div>","descriptionBodyPlain":"The Role:\nAs a Staff Software Engineer/Tech Lead on our Patient Experience team, you’ll serve as a technical and architectural leader for the systems that help patients discover, start, and continue their care with Ro. You'll be responsible for the patient-facing platform that supports patients taking the first steps in their patient journey - and the second, and the tenth, and the 100th. Rather than building one-off experiments, you’ll design the architecture and technical foundations that allow us to continuously iterate on and personalize intake for patients as we learn more about their needs. You’ll serve as a strong technical partner to our Growth and Clinical teams, helping translate patient and business needs into thoughtful, scalable technical solutions. Patient Experience operates across a highly visible and interconnected part of the patient journey, partnering closely with engineering, product, design, and data to translate complex clinical information across systems into clear, intuitive next steps for patients. You’ll bring the systems thinking and technical leadership needed to connect decisions across domains, translate shared goals into cohesive, scalable patient experiences, drive patient and growth outcomes, and raise the team’s architectural and technical bar.\n","hostedUrl":"https://jobs.lever.co/ro/96db2e06-3776-42f3-adfd-86dee386a0a6","applyUrl":"https://jobs.lever.co/ro/96db2e06-3776-42f3-adfd-86dee386a0a6/apply"},{"additionalPlain":"The target base salary for this position ranges from $230,400 - $281,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div><span style=\"font-size: 16px;\">The target base salary for this position ranges from $230,400 - $281,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</span></div><div><br></div><div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>\n<div>&nbsp;</div>\n<div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy&nbsp;<a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a>.</div>\n</div>","categories":{"commitment":"Full-time","location":"New York, NY","team":"Engineering","allLocations":["New York, NY"]},"createdAt":1760143585254,"descriptionPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n\n\nThe Role:\n \nAs a Technical Lead at Ro, you’ll be responsible for patient-facing experiences that are supporting hundreds of thousands of existing patients and onboarding thousands more every day to achieve their health goals. \n \nYou will be directly accountable for driving a business function supporting millions of patients every day, collaborating directly with engineering, product, design, and data leads on supporting web and mobile experiences to support rapidly evolving care delivery for complex treatment programs. Additionally, you will be accountable for continuing to strengthen our engineering practice, collaborating with other engineering leads on upleveling service and architecture quality. \n \nYou are looking for the opportunity to build robust software while mentoring talented engineers and managers, with a large scope of technical ownership, in a dynamic and fast-paced environment.\n","description":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.</p>\n<p>We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn’t just a function… It's <em>core to how we deliver care</em>. </strong>We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>…and we’re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you’ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.</p>\n<p>If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div><div><br></div><div><strong style=\"font-size: 18px;\">The Role:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">As a Technical Lead at Ro, you’ll be responsible for patient-facing experiences that are supporting hundreds of thousands of existing patients and onboarding thousands more every day to achieve their health goals. </span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will be directly accountable for driving a business function supporting millions of patients every day, collaborating directly with engineering, product, design, and data leads on supporting web and mobile experiences to support rapidly evolving care delivery for complex treatment programs. Additionally, you will be accountable for continuing to strengthen our engineering practice, collaborating with other engineering leads on upleveling service and architecture quality. </span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You are looking for the opportunity to build robust software while mentoring talented engineers and managers, with a large scope of technical ownership, in a dynamic and fast-paced environment.</span></div>","id":"f8713974-784a-41a2-8f92-a8d2f40274f2","lists":[{"text":"What You'll Do:","content":"\n<li>Oversee technical direction and architecture to build durable, high-quality services to support Ro’s patient experiences</li>\n<li>Partner with the product, design, data, engineering, and infrastructure leads&nbsp; to help define the strategy, roadmap, and support with technical design, work-breakdown, implementation, testing, and deployment of features.</li>\n<li>Contribute hands-on to our application development</li>\n<li>Lead an adaptable team that can responsibly deliver on short-term and long-term business goals</li>\n<li>Manage a highly engaged and empathetic engineering team of mixed career levels through their next career goals and professional development opportunities</li>\n<li>Evolve engineering best practices, technical quality, and mentorship in the organization in direct collaboration with senior engineering leadership.</li>\n<li>Influence change, encourage innovation, development, and growth at every level of the company</li>\n"},{"text":"What You’ll Bring to the Team:","content":"\n<li>2+ years People Leadership/Management experience</li>\n<li>8+ years software engineering experience in consumer-facing or product-driven organizations</li>\n<li>Proven track record of delivering impactful, timely, robust technical solutions in complex spaces</li>\n<li>Strong communication, analytical, and technical skills</li>\n<li>Experience building scalable, high-throughput, highly available systems</li>\n<li>Familiarity with our core stack languages: Python, Typescript, React</li>\n<li>Motivation to not only build technology, but to engage with, innovate in, and take ownership of a business space at the forefront of healthcare access for millions of potential patients.</li>\n<li>Demonstrated ability to build strong working relationships across the organization, from other engineering managers and the individual contributors who report to them to the product managers and designers their reports work with, to their peers &amp; the leadership team.</li>\n"},{"text":"Bonus Points For:","content":"\n<li>Start up experience</li>\n<li>Experience in working in HIPAA environment or healthcare-adjacent field</li>\n"},{"text":"We've Got You Covered:","content":"\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n"}],"text":"Technical Lead","country":"US","workplaceType":"hybrid","opening":"<div>\n<p><strong>Join Tech @ Ro to build the future of healthcare, from the ground up!</strong></p>\n<p>At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn&rsquo;t built to do that. It was built to bill, not to serve patients.</p>\n<p>We&rsquo;re building a new system. One where the patient is in control. One designed from scratch for the digital age.</p>\n<p><strong>At Ro, technology isn&rsquo;t just a function&hellip; It's <em>core to how we deliver care</em>. </strong>We&rsquo;ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.</p>\n<p>&hellip;and we&rsquo;re just getting started.&nbsp;</p>\n<p>As part of <a href=\"https://ro.co/tech/\">Tech @ Ro</a>, you&rsquo;ll work on systems that operate at scale, with an opportunity to:</p>\n<ul>\n<li>Solve complex, high-concurrency problems across a full-stack platform</li>\n<li>Build and ship quickly with tight feedback loops and real-world impact</li>\n<li>Own systems end-to-end, from architecture to production performance</li>\n<li>Work alongside experienced operators, technical leaders, and clinicians</li>\n<li>Help define how modern healthcare should be delivered</li>\n</ul>\n<p>We&rsquo;re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart &mdash; because patients depend on it.</p>\n<p>If you&rsquo;re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.</p>\n</div>","openingPlain":"Join Tech @ Ro to build the future of healthcare, from the ground up!\nAt Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.\nWe’re building a new system. One where the patient is in control. One designed from scratch for the digital age.\nAt Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.\n…and we’re just getting started. \nAs part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:\nSolve complex, high-concurrency problems across a full-stack platform\nBuild and ship quickly with tight feedback loops and real-world impact\nOwn systems end-to-end, from architecture to production performance\nWork alongside experienced operators, technical leaders, and clinicians\nHelp define how modern healthcare should be delivered\nWe’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.\nIf you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.\n","descriptionBody":"<div><strong style=\"font-size: 18px;\">The Role:</strong></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">As a Technical Lead at Ro, you&rsquo;ll be responsible for patient-facing experiences that are supporting hundreds of thousands of existing patients and onboarding thousands more every day to achieve their health goals. </span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You will be directly accountable for driving a business function supporting millions of patients every day, collaborating directly with engineering, product, design, and data leads on supporting web and mobile experiences to support rapidly evolving care delivery for complex treatment programs. Additionally, you will be accountable for continuing to strengthen our engineering practice, collaborating with other engineering leads on upleveling service and architecture quality. </span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">You are looking for the opportunity to build robust software while mentoring talented engineers and managers, with a large scope of technical ownership, in a dynamic and fast-paced environment.</span></div>","descriptionBodyPlain":"The Role:\n \nAs a Technical Lead at Ro, you’ll be responsible for patient-facing experiences that are supporting hundreds of thousands of existing patients and onboarding thousands more every day to achieve their health goals. \n \nYou will be directly accountable for driving a business function supporting millions of patients every day, collaborating directly with engineering, product, design, and data leads on supporting web and mobile experiences to support rapidly evolving care delivery for complex treatment programs. Additionally, you will be accountable for continuing to strengthen our engineering practice, collaborating with other engineering leads on upleveling service and architecture quality. \n \nYou are looking for the opportunity to build robust software while mentoring talented engineers and managers, with a large scope of technical ownership, in a dynamic and fast-paced environment.\n","hostedUrl":"https://jobs.lever.co/ro/f8713974-784a-41a2-8f92-a8d2f40274f2","applyUrl":"https://jobs.lever.co/ro/f8713974-784a-41a2-8f92-a8d2f40274f2/apply"},{"additionalPlain":"At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Contract","location":"New York, NY or Remote","team":"Providers","allLocations":["New York, NY or Remote"]},"createdAt":1721081841094,"descriptionPlain":"About RPM\n \nRoman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.\n \nRPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.\n\n\nThe Role\nRo is currently seeking contract Nurse Practitioners to join our remote team. We’re looking for Nurse Practitioners who possess that much-sought balance of competence and compassion and who don’t cut corners regarding patient care. Ideally, you have excellent written and verbal communication skills and are technologically savvy.\n","description":"<div><strong>About RPM</strong></div>\n<div>&nbsp;</div>\n<div>Roman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.</div>\n<div>&nbsp;</div>\n<div>RPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.</div><div><br></div><div><strong>The Role</strong></div>\n<div>Ro is currently seeking contract Nurse Practitioners to join our remote team. We’re looking for Nurse Practitioners who possess that much-sought balance of competence and compassion and who don’t cut corners regarding patient care. Ideally, you have excellent written and verbal communication skills and are technologically savvy.</div>","id":"4effc32e-b652-495c-817a-64bb19b72d6f","lists":[{"text":"What You'll Do:","content":"\n<li>Conduct consultations both synchronously and asynchronously based on state telemedicine regulations</li>\n<li>Ideally can commit at least 10 hours per week</li>\n<li>Provide care using our custom EMR: evaluating patient records, diagnosing and prescribing medication, and making lifestyle recommendations</li>\n<li>Follow best practices and company-specific policies for diagnosis, treatment, and documentation</li>\n<li>Answer patient questions related to their treatment and provide high-quality counseling</li>\n"},{"text":"What You'll Bring:","content":"\n<li>Board Certification in Family Nurse Practitioner or Adult Gerontology Primary Care</li>\n<li>A minimum of 11 state licenses in Independent Practice States</li>\n<li>With 3 coming from one of the following high-volume states - New York, Florida, Illinois, Michigan, and Arizona</li>\n<li>All required state endorsements on licenses (i.e. Prescriptive Authority where necessary)</li>\n<li>5 years of NP experience</li>\n<li>Telemedicine experience</li>\n"}],"text":"Virtual Nurse Practitioner (1099 Contractor)","country":"US","workplaceType":"remote","opening":"<div><strong>About RPM</strong></div>\n<div>&nbsp;</div>\n<div>Roman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro&rsquo;s platform for their mental health, women&rsquo;s health, men&rsquo;s health, fertility, metabolic health, and skincare needs.</div>\n<div>&nbsp;</div>\n<div>RPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM&rsquo;s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM&rsquo;s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.</div>","openingPlain":"About RPM\n \nRoman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.\n \nRPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.\n","descriptionBody":"<div><strong>The Role</strong></div>\n<div>Ro is currently seeking contract Nurse Practitioners to join our remote team. We&rsquo;re looking for Nurse Practitioners who possess that much-sought balance of competence and compassion and who don&rsquo;t cut corners regarding patient care. Ideally, you have excellent written and verbal communication skills and are technologically savvy.</div>","descriptionBodyPlain":"The Role\nRo is currently seeking contract Nurse Practitioners to join our remote team. We’re looking for Nurse Practitioners who possess that much-sought balance of competence and compassion and who don’t cut corners regarding patient care. Ideally, you have excellent written and verbal communication skills and are technologically savvy.\n","hostedUrl":"https://jobs.lever.co/ro/4effc32e-b652-495c-817a-64bb19b72d6f","applyUrl":"https://jobs.lever.co/ro/4effc32e-b652-495c-817a-64bb19b72d6f/apply"},{"additionalPlain":"At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <a href=\"https://ro.co/job-applicant-privacy-policy/\" class=\"postings-link\">here</a>.</div>","categories":{"commitment":"Contract","location":"New York, NY or Remote","team":"Providers","allLocations":["New York, NY or Remote"]},"createdAt":1675275054157,"descriptionPlain":"About RPM\n \nRoman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.\n \nRPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.\n\n\nThe Role\nRo is currently seeking contract, Telemedicine Physicians to join our remote team. We’re looking for Physicians who possess that much-sought balance of competence and compassion, and who don’t cut corners when it comes to patient care. Ideally, you have excellent written and verbal communication skills and are technologically savvy.\n","description":"<div><strong>About RPM</strong></div>\n<div>&nbsp;</div>\n<div>Roman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.</div>\n<div>&nbsp;</div>\n<div>RPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.</div><div><br></div><div><strong>The Role</strong></div>\n<div>Ro is currently seeking contract, Telemedicine Physicians to join our remote team. We’re looking for Physicians who possess that much-sought balance of competence and compassion, and who don’t cut corners when it comes to patient care. Ideally, you have excellent written and verbal communication skills and are technologically savvy.</div>","id":"f8207a30-991c-43b4-a356-409357323ebf","lists":[{"text":"What You'll Do:","content":"\n<li>Conduct consultations both synchronously and asynchronously based on state telemedicine regulations</li>\n<li>Ideally can commit at least 10 hours per week</li>\n<li>Provide care using our custom EMR: evaluating patient records, diagnosing and prescribing medication, and making lifestyle recommendations</li>\n<li>Follow best practices and company-specific policies for diagnosis, treatment, and documentation</li>\n<li>Answer patient questions related to their treatment and provide high-quality counseling</li>\n"},{"text":"What You'll Bring:","content":"\n<li>Board Certification in Internal Medicine or Family Medicine</li>\n<li>Strong Preference for Obesity Medicine and/or Endocrinology Board Certification&nbsp;</li>\n<li>Emergency Medicine Board Certification is accepted if also boarded in Obesity Medicine</li>\n<li>Minimum of 3-5 state licenses with at least two coming from CA, TX, FL, NY, PA, IL</li>\n<li>2 years of post-residency experience</li>\n<li>Telemedicine experience</li>\n"}],"text":"Virtual Physician (1099 Contractor)","country":"US","workplaceType":"remote","opening":"<div><strong>About RPM</strong></div>\n<div>&nbsp;</div>\n<div>Roman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro&rsquo;s platform for their mental health, women&rsquo;s health, men&rsquo;s health, fertility, metabolic health, and skincare needs.</div>\n<div>&nbsp;</div>\n<div>RPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM&rsquo;s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM&rsquo;s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.</div>","openingPlain":"About RPM\n \nRoman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs.\n \nRPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.\n","descriptionBody":"<div><strong>The Role</strong></div>\n<div>Ro is currently seeking contract, Telemedicine Physicians to join our remote team. We&rsquo;re looking for Physicians who possess that much-sought balance of competence and compassion, and who don&rsquo;t cut corners when it comes to patient care. Ideally, you have excellent written and verbal communication skills and are technologically savvy.</div>","descriptionBodyPlain":"The Role\nRo is currently seeking contract, Telemedicine Physicians to join our remote team. We’re looking for Physicians who possess that much-sought balance of competence and compassion, and who don’t cut corners when it comes to patient care. Ideally, you have excellent written and verbal communication skills and are technologically savvy.\n","hostedUrl":"https://jobs.lever.co/ro/f8207a30-991c-43b4-a356-409357323ebf","applyUrl":"https://jobs.lever.co/ro/f8207a30-991c-43b4-a356-409357323ebf/apply"},{"additionalPlain":"The target base salary for this position ranges from $237,200-$279,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.\n\n\nRo recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<p>The target base salary for this position ranges from $237,200-$279,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.</p><div><br></div><div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"commitment":"Full-time","location":"Romeoville, IL","team":"Pharmacy","allLocations":["Romeoville, IL"]},"createdAt":1782142434640,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs the VP of Pharmacy Operations, you will lead end-to-end fulfillment strategy and execution across a multi-site pharmacy network, with full ownership of operational performance, service levels, patient experience, regulatory compliance, and financial outcomes. You will partner closely with leaders across Supply Chain, Tech, Finance, Quality  & Safety, Compounding, and Patient Experience teams to build a scalable, efficient, and patient-centric operation. Reporting to the Chief Pharmacy & Logistics Officer, you will play a critical role in shaping the future of pharmacy operations at Ro, driving innovation through automation, regionalization, and continuous improvement.  The ideal candidate  brings a systems-thinking mindset, strong operational rigor, exceptional interpersonal skills, and the ability to lead high-performing teams in a complex, regulated environment.\n\nThis role is embedded onsite, with its primary location at our Romeoville, IL facility, and requires regular travel to other pharmacy sites, including Florida and California. \n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div>\n<p>As the VP of Pharmacy Operations, you will lead end-to-end fulfillment strategy and execution across a multi-site pharmacy network, with full ownership of operational performance, service levels, patient experience, regulatory compliance, and financial outcomes. You will partner closely with leaders across Supply Chain, Tech, Finance, Quality&nbsp; &amp; Safety, Compounding, and Patient Experience teams to build a scalable, efficient, and patient-centric operation. Reporting to the Chief Pharmacy &amp; Logistics Officer, you will play a critical role in shaping the future of pharmacy operations at Ro, driving innovation through automation, regionalization, and continuous improvement.&nbsp; The ideal candidate&nbsp; brings a systems-thinking mindset, strong operational rigor, exceptional interpersonal skills, and the ability to lead high-performing teams in a complex, regulated environment.<br><br>This role is embedded onsite, with its primary location at our Romeoville, IL facility, and requires regular travel to other pharmacy sites, including Florida and California.&nbsp;</p>\n</div>","id":"e4aa70b4-9efb-4c90-9aeb-70a6f3f62cee","lists":[{"text":"What You'll Do:","content":"\n<li>Own operational performance management across the pharmacy network through KPI reporting, forecasting, and standardized operating mechanisms that drive throughput, quality, delivery reliability, and unit economics</li>\n<li>Drive large-scale operational excellence and continuous improvement initiatives that enhance scalability, improve patient outcomes and delivery experience, reduce costs and strengthen operational resilience</li>\n<li>Own the strategy and performance of automation systems, driving uptime, throughput optimization, and capital efficiency across the network</li>\n<li>Lead network optimization and routing strategies in partnership with Supply Chain and Logistics teams to improve delivery speed, routing efficiency, fulfillment accuracy, and overall network performance&nbsp;</li>\n<li>Establish and execute workforce planning &amp; strategy, aligning staffing models with demand forecasts, automation capabilities, productivity targets, and budget</li>\n<li>Build, lead and develop a high-performing operations organization through strong leadership, employee engagement, talent development, and a culture of accountability and continuous improvement</li>\n<li>Collaborate closely with cross-functional partners to ensure seamless execution from production through final-mile delivery</li>\n<li>Own pharmacy licensing strategy and execution across all operating states, ensuring proactive management of new licenses, renewals, and related regulatory requirements in partnership with Legal and Compliance teams to support uninterrupted operations</li>\n<li>Ensure compliance with all applicable FDA, Board of Pharmacy, OSHA, quality, safety, and regulatory requirements through rigorous operational controls and strong cross-functional partnership with Quality, People, and Compliance teams</li>\n<li>Lead organizational transformation and change management initiatives related to automation, process redesign, operational scaling, and evolving business priorities</li>\n<li>Serve as a key operational leader to executive stakeholders, translating business strategy into scalable operational capabilities and execution plans</li>\n"},{"text":"What You'll Bring: ","content":"<div>\n\n<li>12+ years of experience in pharmacy operations, fulfillment, or supply chain, with significant multi-site leadership experience</li>\n<li>Proven track record of leading large-scale mail-order pharmacy operations or high volume fulfillment operations</li>\n<li>Deep experience in workforce planning, labor optimization, and scaling operations in high-growth environments</li>\n<li>Strong understanding of automation and systems integration, with experience leading implementation or optimization initiatives</li>\n<li>Experience operating in highly regulated environments, with knowledge of pharmacy licensing, compliance, and quality standards</li>\n<li>Data-driven leader with strong financial and analytical acumen, including ownership of unit economics and operational KPIs</li>\n<li>Demonstrated ability to influence and align cross-functional stakeholders at all levels, including executive leadership</li>\n<li>Strong people leadership skills, with experience in building, developing, and retaining high-performing teams</li>\n\n</div>"},{"text":"We've Got You Covered:","content":"<div>\n\n<li>\n<p>Full medical, dental, and vision insurance + OneMedical membership</p>\n</li>\n<li>\n<p>Healthcare and Dependent Care FSA</p>\n</li>\n<li>\n<p>401(k) with company match</p>\n</li>\n<li>\n<p>Flexible PTO</p>\n</li>\n<li>\n<p>Wellbeing + Learning &amp; Growth stipends</p>\n</li>\n<li>\n<p>Paid parental leave + Fertility benefits</p>\n</li>\n<li>\n<p>Pet insurance</p>\n</li>\n<li>\n<p>Student loan refinancing</p>\n</li>\n<li>\n<p>Virtual resources for mindfulness, counseling, and fitness</p>\n</li>\n\n</div>"}],"text":"VP, Pharmacy Operations","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div>\n<p>As the VP of Pharmacy Operations, you will lead end-to-end fulfillment strategy and execution across a multi-site pharmacy network, with full ownership of operational performance, service levels, patient experience, regulatory compliance, and financial outcomes. You will partner closely with leaders across Supply Chain, Tech, Finance, Quality&nbsp; &amp; Safety, Compounding, and Patient Experience teams to build a scalable, efficient, and patient-centric operation. Reporting to the Chief Pharmacy &amp; Logistics Officer, you will play a critical role in shaping the future of pharmacy operations at Ro, driving innovation through automation, regionalization, and continuous improvement.&nbsp; The ideal candidate&nbsp; brings a systems-thinking mindset, strong operational rigor, exceptional interpersonal skills, and the ability to lead high-performing teams in a complex, regulated environment.<br><br>This role is embedded onsite, with its primary location at our Romeoville, IL facility, and requires regular travel to other pharmacy sites, including Florida and California.&nbsp;</p>\n</div>","descriptionBodyPlain":"As the VP of Pharmacy Operations, you will lead end-to-end fulfillment strategy and execution across a multi-site pharmacy network, with full ownership of operational performance, service levels, patient experience, regulatory compliance, and financial outcomes. You will partner closely with leaders across Supply Chain, Tech, Finance, Quality  & Safety, Compounding, and Patient Experience teams to build a scalable, efficient, and patient-centric operation. Reporting to the Chief Pharmacy & Logistics Officer, you will play a critical role in shaping the future of pharmacy operations at Ro, driving innovation through automation, regionalization, and continuous improvement.  The ideal candidate  brings a systems-thinking mindset, strong operational rigor, exceptional interpersonal skills, and the ability to lead high-performing teams in a complex, regulated environment.\n\nThis role is embedded onsite, with its primary location at our Romeoville, IL facility, and requires regular travel to other pharmacy sites, including Florida and California. \n","hostedUrl":"https://jobs.lever.co/ro/e4aa70b4-9efb-4c90-9aeb-70a6f3f62cee","applyUrl":"https://jobs.lever.co/ro/e4aa70b4-9efb-4c90-9aeb-70a6f3f62cee/apply"},{"additionalPlain":"The hourly rate for new hires in this position ranges from $20 to $23, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.\n\n\nRo recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).\n \nAt Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.\n \nRo is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.\n \nSee our California Privacy Policy here.\n","additional":"<div>The hourly rate for new hires in this position ranges from $20 to $23, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.</div><div><br></div><div>Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).</div>\n<div>&nbsp;</div>\n<div>At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.</div>\n<div>&nbsp;</div>\n<div>Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.</div>\n<div>&nbsp;</div>\n<div>See our California Privacy Policy <span class=\"postings-link\"><a href=\"https://ro.co/job-applicant-privacy-policy/\">here</a></span>.</div>","categories":{"commitment":"Full-time","location":"Los Angeles, CA","team":"Operations","allLocations":["Los Angeles, CA"]},"createdAt":1787891746032,"descriptionPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n\n\nAs a Warehouse Associate, you will play a key role in the day-to-day operations of our Torrance facility. You will be responsible for picking and packing items for shipment, operating forklifts and pallet jacks, maintaining organized inventory, and supporting inbound and outbound logistics. You will help ensure accuracy in inventory counts and work to maintain a clean, safe, and efficient warehouse environment. You’re a versatile team player who thrives in a fast-paced setting and takes pride in organization and operational precision.\n \nWe are looking for a Warehouse Associate with full-time availability, Monday - Friday, 8:30am - 5pm. This position is located on-site in Torrance, California.\n","description":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div><div><br></div><div>\n<div><span style=\"font-size: 16px;\">As a </span><strong style=\"font-size: 16px;\">Warehouse Associate</strong><span style=\"font-size: 16px;\">, you will play a key role in the day-to-day operations of our Torrance facility. You will be responsible for picking and packing items for shipment, operating forklifts and pallet jacks, maintaining organized inventory, and supporting inbound and outbound logistics. You will help ensure accuracy in inventory counts and work to maintain a clean, safe, and efficient warehouse environment. You’re a versatile team player who thrives in a fast-paced setting and takes pride in organization and operational precision.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">We are looking for a Warehouse Associate with </span><strong style=\"font-size: 16px;\">full-time</strong><span style=\"font-size: 16px;\"> availability, <strong>Monday - Friday, 8:30am - 5pm</strong>. This position is located&nbsp;</span><strong style=\"font-size: 16px;\">on-site in Torrance, California</strong><span style=\"font-size: 16px;\">.</span></div>\n</div>","id":"a9ef454c-dcd6-4f3a-87ab-cb42a575f05d","lists":[{"text":"What You'll Do:","content":"<div>\n\n<li>Support daily warehouse activities including receiving, stocking, picking, packing, and shipping inventory</li>\n<li>Package and ship patient orders accurately and efficiently in accordance with company SOPs</li>\n<li>Operate warehouse equipment including forklifts and pallet jacks</li>\n<li>Receive and inspect inbound inventory and ensure accurate stocking of materials</li>\n<li>Perform regular inventory cycle counts and assist in reconciliation processes</li>\n<li>Monitor supply levels during daily operations and report low stock to team leads or management</li>\n<li>Maintain cleanliness and organization across all warehouse areas</li>\n<li>Collaborate with warehouse team members to complete daily tasks and meet shipping deadlines</li>\n<li>Follow established workflows and operational protocols to ensure safety, quality, and productivity standards</li>\n<li>Communicate clearly and respectfully with team members to ensure a smooth and coordinated workflow</li>\n<li>Perform other warehouse-related tasks as assigned by supervisors or team leads</li>\n\n</div>"},{"text":"What You’ll Bring to the Team:","content":"<div>\n\n<li>Strong attention to detail with a commitment to accuracy and quality control</li>\n<li>Ability to follow safety protocols and maintain a clean, organized work area</li>\n<li>Comfortable working in a fast-paced environment and adapting to changing priorities</li>\n<li>Effective communication skills and the ability to work collaboratively with cross-functional teams</li>\n<li>Willingness to learn and take direction, with a positive attitude and proactive approach to problem-solving</li>\n<li>Dependable and punctual, with a strong work ethic and team-oriented mindset</li>\n<li>Long periods of standing, must be able to bend at the waist and knee, occasionally lift up to 50 lbs</li>\n<li>Forklift experience required</li>\n\n</div>"},{"text":"We've Got You Covered:","content":"<div>\n\n<li>Full medical, dental, and vision insurance + OneMedical membership</li>\n<li>Healthcare and Dependent Care FSA</li>\n<li>401(k) with company match</li>\n<li>Flexible PTO</li>\n<li>Wellbeing + Learning &amp; Growth reimbursements</li>\n<li>Paid parental leave + Fertility benefits</li>\n<li>Pet insurance</li>\n<li>Student loan refinancing</li>\n<li>Virtual resources for mindfulness, counseling, and fitness</li>\n\n</div>"}],"text":"Warehouse Associate - Torrance, CA","country":"US","workplaceType":"onsite","opening":"<div>Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.</div>\n<div>&nbsp;</div>\n<div>Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents&mdash;earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.</div>","openingPlain":"Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.\n \nRo is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.\n","descriptionBody":"<div>\n<div><span style=\"font-size: 16px;\">As a </span><strong style=\"font-size: 16px;\">Warehouse Associate</strong><span style=\"font-size: 16px;\">, you will play a key role in the day-to-day operations of our Torrance facility. You will be responsible for picking and packing items for shipment, operating forklifts and pallet jacks, maintaining organized inventory, and supporting inbound and outbound logistics. You will help ensure accuracy in inventory counts and work to maintain a clean, safe, and efficient warehouse environment. You&rsquo;re a versatile team player who thrives in a fast-paced setting and takes pride in organization and operational precision.</span></div>\n<div>&nbsp;</div>\n<div><span style=\"font-size: 16px;\">We are looking for a Warehouse Associate with </span><strong style=\"font-size: 16px;\">full-time</strong><span style=\"font-size: 16px;\"> availability, <strong>Monday - Friday, 8:30am - 5pm</strong>. This position is located&nbsp;</span><strong style=\"font-size: 16px;\">on-site in Torrance, California</strong><span style=\"font-size: 16px;\">.</span></div>\n</div>","descriptionBodyPlain":"As a Warehouse Associate, you will play a key role in the day-to-day operations of our Torrance facility. You will be responsible for picking and packing items for shipment, operating forklifts and pallet jacks, maintaining organized inventory, and supporting inbound and outbound logistics. You will help ensure accuracy in inventory counts and work to maintain a clean, safe, and efficient warehouse environment. You’re a versatile team player who thrives in a fast-paced setting and takes pride in organization and operational precision.\n \nWe are looking for a Warehouse Associate with full-time availability, Monday - Friday, 8:30am - 5pm. This position is located on-site in Torrance, California.\n","hostedUrl":"https://jobs.lever.co/ro/a9ef454c-dcd6-4f3a-87ab-cb42a575f05d","applyUrl":"https://jobs.lever.co/ro/a9ef454c-dcd6-4f3a-87ab-cb42a575f05d/apply"}]