[{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"People","location":"Hybrid Remote/ Redwood City, CA","team":"People Ops","allLocations":["Hybrid Remote/ Redwood City, CA"]},"createdAt":1773782274014,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","id":"bf383dc6-55b3-4449-86c0-ccc415f45379","lists":[{"text":"Who You Are:","content":"\n
You find the error before anyone knew there was one.
\n
You're known for tracing a benefits deduction discrepancy to its source, fixing it, and building a check so it doesn't happen again. You actually read the plan document. You know what ERISA requires before Legal has to remind you. That's just how you work.
\n
You've reconciled carrier invoices at odd hours, not because anyone asked, but because something wasn't adding up and you couldn't let it go.
\n
If this sounds like you, get in touch! We’re looking for a mid to senior total rewards operator who lives at the intersection of benefits administration and data integrity. This isn't a strategic generalist role. It's a hands-on, own-it, build-it-right position on our People Operations team, and it needs someone who genuinely loves the work.
\n
You treat data like it means something — because in this work, it does. You build processes that hold up under pressure, document them so others can follow, and improve them before you're asked to. You handle compensation and benefits data with the discretion it deserves, and you communicate clearly with stakeholders who don't share your technical vocabulary.
\n
You don't need a lot of structure to do great work. You do need a team that takes this function seriously — and we do.
\n
\n
This is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be onsite 3 days per week (Monday, Tuesday, and Thursday).
\n
You own benefits reconciliation end-to-end – ACH payments, contribution remittance, deduction audits, vendor billing discrepancies. You're the person Payroll trusts to hand off clean data and the person Finance calls when an invoice needs context. You're not waiting to be looped in; you're already there.
\nYou’ll keep our HRIS and benefits platforms running cleanly, serve as system administrator for our benefits portals, and make sure our data is trustworthy enough that leadership can act on it. You produce reporting on benefits costs, enrollment trends, comp ratios, and pay equity indicators – and you make it legible to people who don't live in spreadsheets.
\nOn the compensation side, you will support compensation survey participation, maintain job matching libraries, and keep the architecture – job families, levels, grade bands – current and defensible. When Talent Acquisition is building an offer or scoping a new req, you're their first call for benchmarking.
\nCompliance isn't an afterthought for you. You track regulatory changes, flag risk before it lands, and partner with Legal and our brokers to implement required changes without drama.
"},{"text":"What You Bring To Zūm:","content":"\n2–5+ years in total rewards, benefits administration, compensation, or a closely related HR function\nExperience supporting a multi-state employer of 1,000+ employees through payroll cycles\nHands-on experience with ACH processing, remittance workflows, and carrier/vendor relationships\nDeep fluency in ERISA, ACA, COBRA, HIPAA, and state-level benefits compliance – not just awareness, working knowledge\nProficiency with compensation survey platforms, ideally Radford/AON and Pave – you can manage submissions and job matching independently\nExcel or Google Sheets skills that go well past the vlookup; you build models, reconciliations, and reports that other people rely on\nA track record of operating without a lot of hand-holding in a fast-moving environment\n"},{"text":"Nice to Haves:","content":"\nExperience with union benefit programs, joint trust administration, or labor agreement compliance\nFamiliarity with SEBB, public sector benefits, or MERP structures\nHRIS platform ownership experience — ADP Lyric or equivalent\nA CEBS, CCP, PHR, or SPHR certification\nExperience building or scaling a total rewards function in a growth-stage company\n\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $120,000–$145,000.
"}],"text":"Benefits Analyst","country":"US","workplaceType":"hybrid","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/ridezum/bf383dc6-55b3-4449-86c0-ccc415f45379","applyUrl":"https://jobs.lever.co/ridezum/bf383dc6-55b3-4449-86c0-ccc415f45379/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"Legal","location":"Remote, USA","team":"Legal","allLocations":["Remote, USA"]},"createdAt":1780355021567,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","id":"b42db0a7-d4c7-45e9-a34e-61d3c3aed087","lists":[{"text":"Who You Are:","content":"We're looking for a detail-oriented and proactive Claims Manager. Reporting to our Deputy General Counsel,
Laura McAdams, in this role, you'll help build the insurance function and collaborate closely with insurance carriers, third party administrators, our insurance broker, and internal partners across Zum. You'll play a key role in building and maturing our risk management function as Zum continues to grow and scale. You will be responsible for analyzing claims trends, and identifying potential gaps in insurance coverage as the business scales and the legal landscape changes in response to new regulations, novel claim theories, legislation, regulatory developments, and increased brand awareness.
\n
Claims Portfolio Management & Proactive Risk Management
\n\n
\nMaintain and continuously update a comprehensive view of Zum's active claims portfolio across commercial auto, personal injury, and employment matters in all jurisdictions.
\n\n
\nTrack employment claim/threatened claim trends across yards and regions - identifying patterns by location, manager, or operational unit and escalating emerging trends before they compound.
\n\n
\nTrack case milestones and reserve changes to flag deviations for strategic review.
\n\n
\nBuild and maintain systems and processes for real-time claims visibility, ensuring accurate, timely information for stakeholder reporting.
\n\n
\nManaging the claims lifecycle from intake to resolution, ensuring consistent reserve practices and TPA accountability during periods of rapid growth.
\n\n
\nIdentify opportunities to reduce reserves and IBNR estimates through proactive claim movement, earlier resolution, and data-supported re-evaluation of case trajectories.
\n\n
\nPrepare briefing materials and trend summaries that lead to proactive conversations with operations leadership by translating claims and incident data into clear, actionable talking points tied to specific yards, routes, or operational patterns.
\n\n
\nTrack external litigation trends, verdict data, and settlement benchmarks relevant to school transportation and support litigation trend monitoring with quantitative analysis.
\n\n
\nProduce risk trend reports that feed the legal team’s cross-functional collaboration with operations, safety, and HR on accident reduction and liability mitigation strategies.
\n\n\n
Third Party Administrator, Underwriter, & Broker Coordination
\n\n
\nManage relationships with insurance brokers, underwriting community, and other risk-related service providers (e.g. TPAs).
\n\n
\nSupport the carrier relationships by ensuring carriers receive timely, accurate, and well-organized claims data and risk updates.
\n\n
\nPartner with Legal, Operations, and Finance to drive the insurance renewal process, ensuring organizational risk is accurately represented and coverage needs are met.
\n\n\n
KPI Development, Metrics & Case Closure
\n\n
\nDesign and implement a risk KPI framework covering claims resolution velocity, reserve accuracy, TPA performance, litigation cost trends, and settlement efficiency.
\n\n
\nBuild and maintain dashboards that give visibility into portfolio performance, organized by matter type, jurisdiction, and business line.
\n\n
\nTrack KPIs against targets and produce periodic performance reports for internal leadership, translating claims data into clear, actionable insights.
\n\n
\nContinuously refine KPI definitions and reporting cadences as Zum's claims portfolio evolves with geographic expansion.
\n\n\n
Insurance Renewal & Underwriting Support
\n\n
\nPrepare comprehensive risk narratives, qualitative analyses, claims history analyses, and safety summaries for use in annual insurance renewals in close partnership with cross-functional leaders.
\n\n
\nIdentify risk factors such as jurisdiction-specific verdict trends or recurring claim categories that may affect coverage terms or premium outcomes, and work to address them proactively.
\n\n
\nEnsure that underwriting submissions reflect legal risk mitigation efforts, not just raw loss data demonstrating to carriers that Zum manages claims with discipline and intention.
\n\n\n
Safety Intelligence & Analysis
\n\n
\nPartner daily with the operations to review incident data, aligning on risk flags, and ensuring claims intelligence flows seamlessly between the legal and operational sides of the business.
\n\n
\nDevelop a catastrophic risk framework that defines and prioritizes the claim categories with the highest potential severity including student injury, vehicle accidents resulting in serious bodily harm, and multi-claimant incidents and tracks leading indicators for each.
\n\n\n
\n\n
\nTake ownership of your work and thrive in a fast-paced, high-volume environment.
\n\n
\nAre highly organized, detail-oriented, and skilled at managing competing priorities under tight deadlines.
\n\n
\nCommunicate clearly and professionally, with strong judgment and a high level of discretion.
\n\n
\nMaintain a team-first mindset - no task is too big or too small.
\n\n
\nBring a strong EQ and collaborative spirit to everything you do.
\n\n
\nBachelor’s degree in Economics, Mathematics, Statistics, Business, or related field required, with a preference for specialization in risk management or analytics
\n\n
\n10 years of progressive experience in corporate risk management, insurance, claims, or related fields.
\n\n
\nDemonstrated expertise in data analysis, statistical methods and modeling, and performance measurement frameworks
\n\n
\nProven track record of translating data insights into business impact
\n\n\n
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $134,000 - $175,000
"}],"text":"Claims Manager","country":"US","workplaceType":"remote","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/ridezum/b42db0a7-d4c7-45e9-a34e-61d3c3aed087","applyUrl":"https://jobs.lever.co/ridezum/b42db0a7-d4c7-45e9-a34e-61d3c3aed087/apply"},{"additionalPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is up to $45-50/hr\n\n\nZūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is up to $45-50/hr
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"San Francisco, CA","team":"San Francisco, CA","allLocations":["San Francisco, CA"]},"createdAt":1762825097901,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nZūm is adding to our team of passionate people who are transforming student transportation. As a maintenance technician at Zūm, you will help ensure that Zūm's fleet of school buses is kept in safe and optimal operating condition, by determining required repairs and maintenance in accordance with regulatory requirements and industry standards.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
Zūm is adding to our team of passionate people who are transforming student transportation. As a maintenance technician at Zūm, you will help ensure that Zūm's fleet of school buses is kept in safe and optimal operating condition, by determining required repairs and maintenance in accordance with regulatory requirements and industry standards.
","id":"744fe619-3703-440c-b8cb-086dd555ab79","lists":[{"text":"Responsibilities","content":"\nDiagnose malfunctions and perform vehicle repairs (e.g. adjust/test steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions and oil, temperature, gas regulating components, adjust/test/rebuild engines, etc.) and related assigned duties within qualification level, following all relevant Federal, State/ and local guidelines and requirements\nTest-drive vehicles to ensure repair resolved the problem\nArrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility\nMaintain a safe, clean, productive, and efficient work area including ensuring the work area complies with all relevant Federal, State/Provincial, and local guidelines and requirements\nIdentify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level\nRecord time spent, parts used and repairs and/or maintenance conducted on the appropriate form\nPerform road calls and on the road repairs as assigned\nAdvise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse\n\n
"},{"text":"Qualifications","content":"\nMinimum of two to four years medium/heavy truck Fleet mechanic repair experience\nDiagnostic, Electrical, and AC skills are a must\nTechnical knowledge of major vehicle systems and diesel equipment is required\nHave previous fleet experience and are familiar with diesel and gasoline systems\nPossess the recommended minimum Hand tools for a Diesel Technician\nAbility to use good judgment and Decision-Making skills\nValid applicable state license (CDL preferred)\nASE Certification desirable but not required\n"}],"salaryRange":{"min":45,"max":50,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"Zūm will also cover the cost of certifications and/or trainings for further development.
\n
","salaryDescriptionPlain":"Zūm will also cover the cost of certifications and/or trainings for further development.\n \n","text":"Diesel Technician/Mechanic","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"Zūm is adding to our team of passionate people who are transforming student transportation. As a maintenance technician at Zūm, you will help ensure that Zūm's fleet of school buses is kept in safe and optimal operating condition, by determining required repairs and maintenance in accordance with regulatory requirements and industry standards.
","descriptionBodyPlain":"Zūm is adding to our team of passionate people who are transforming student transportation. As a maintenance technician at Zūm, you will help ensure that Zūm's fleet of school buses is kept in safe and optimal operating condition, by determining required repairs and maintenance in accordance with regulatory requirements and industry standards.\n","hostedUrl":"https://jobs.lever.co/ridezum/744fe619-3703-440c-b8cb-086dd555ab79","applyUrl":"https://jobs.lever.co/ridezum/744fe619-3703-440c-b8cb-086dd555ab79/apply"},{"additionalPlain":"The targeted base salary range for this role is listed in the compensation section below. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.\n\n\nZūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"The targeted base salary range for this role is listed in the compensation section below. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Oakland, CA","team":"Oakland, CA","allLocations":["Oakland, CA"]},"createdAt":1777063470042,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role \nWe're seeking a skilled Technician II to contribute to maintenance operations at our San Bernardino, CA site. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.\n \n \nWhat Makes You Successful in This Role \nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.\n \nResponsibilities \nVehicle Diagnostics & Repair \n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\n● Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully\n \nMaintenance Operations & Quality Control \n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level\n● Perform work assigned by manager or lead when supervised\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form\n● Perform road calls and on-the-road repairs as assigned\n \nSafety & Compliance \n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse\n● Work assigned shift and overtime as needed (AM/PM)\n \nQualifications \nBasic Qualifications: \n● Minimum of two to four years medium/heavy truck Fleet mechanic repair experience\n● Diagnostic, Electrical, and AC skills are a must\n● Technical knowledge of major vehicle systems and diesel equipment is required\n● Previous fleet experience with familiarity with diesel and gasoline systems\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician\n● Ability to use good judgment and decision-making skills\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking a skilled Technician II to contribute to maintenance operations at our San Bernardino, CA site. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.
\n
\n
\nWhat Makes You Successful in This Role
\nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.
\n
\nResponsibilities
\nVehicle Diagnostics & Repair
\n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n● Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager
\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n
\nMaintenance Operations & Quality Control
\n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility
\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level
\n● Perform work assigned by manager or lead when supervised
\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form
\n● Perform road calls and on-the-road repairs as assigned
\n
\nSafety & Compliance
\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n● Work assigned shift and overtime as needed (AM/PM)
\n
\nQualifications
\nBasic Qualifications:
\n● Minimum of two to four years medium/heavy truck Fleet mechanic repair experience
\n● Diagnostic, Electrical, and AC skills are a must
\n● Technical knowledge of major vehicle systems and diesel equipment is required
\n● Previous fleet experience with familiarity with diesel and gasoline systems
\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n● Ability to use good judgment and decision-making skills
\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)
\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
","id":"b2321b3c-9707-4bdf-8889-26e47c5834fa","lists":[],"salaryRange":{"min":41.19,"currency":"USD","interval":"per-hour-wage","max":41.19},"text":"Diesel Technician/Mechanic","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking a skilled Technician II to contribute to maintenance operations at our San Bernardino, CA site. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.
\n
\n
\nWhat Makes You Successful in This Role
\nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.
\n
\nResponsibilities
\nVehicle Diagnostics & Repair
\n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n● Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager
\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n
\nMaintenance Operations & Quality Control
\n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility
\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level
\n● Perform work assigned by manager or lead when supervised
\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form
\n● Perform road calls and on-the-road repairs as assigned
\n
\nSafety & Compliance
\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n● Work assigned shift and overtime as needed (AM/PM)
\n
\nQualifications
\nBasic Qualifications:
\n● Minimum of two to four years medium/heavy truck Fleet mechanic repair experience
\n● Diagnostic, Electrical, and AC skills are a must
\n● Technical knowledge of major vehicle systems and diesel equipment is required
\n● Previous fleet experience with familiarity with diesel and gasoline systems
\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n● Ability to use good judgment and decision-making skills
\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)
\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
","descriptionBodyPlain":"About the Role \nWe're seeking a skilled Technician II to contribute to maintenance operations at our San Bernardino, CA site. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.\n \n \nWhat Makes You Successful in This Role \nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.\n \nResponsibilities \nVehicle Diagnostics & Repair \n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\n● Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully\n \nMaintenance Operations & Quality Control \n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level\n● Perform work assigned by manager or lead when supervised\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form\n● Perform road calls and on-the-road repairs as assigned\n \nSafety & Compliance \n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse\n● Work assigned shift and overtime as needed (AM/PM)\n \nQualifications \nBasic Qualifications: \n● Minimum of two to four years medium/heavy truck Fleet mechanic repair experience\n● Diagnostic, Electrical, and AC skills are a must\n● Technical knowledge of major vehicle systems and diesel equipment is required\n● Previous fleet experience with familiarity with diesel and gasoline systems\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician\n● Ability to use good judgment and decision-making skills\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician\n","hostedUrl":"https://jobs.lever.co/ridezum/b2321b3c-9707-4bdf-8889-26e47c5834fa","applyUrl":"https://jobs.lever.co/ridezum/b2321b3c-9707-4bdf-8889-26e47c5834fa/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Howard County, MD","team":"Howard County, MD","allLocations":["Howard County, MD"]},"createdAt":1765932300288,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nZūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.
","id":"d3ca0d1c-c1a9-4d76-bb12-a150f3d62d46","lists":[{"text":"Responsibilities ","content":"\nDiagnose malfunctions and perform vehicle repairs (e.g. adjust/test steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions and oil, temperature, gas regulating components, adjust/test/rebuild engines, etc.) and related assigned duties within qualification level, following all relevant Federal, State/ and local guidelines and requirements\nTest-drive vehicles to ensure repair resolved the problem\nArrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility\nMaintain a safe, clean, productive, and efficient work area including ensuring the work area complies with all relevant Federal, State/Provincial, and local guidelines and requirements\nIdentify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level\nRecord time spent, parts used and repairs and/or maintenance conducted on the appropriate form\nPerform road calls and on the road repairs as assigned\nAdvise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse\n"},{"text":"Qualifications","content":"\nMinimum of two to four years medium/heavy truck Fleet mechanic repair experience\nDiagnostic, Electrical, and AC skills are a must\nTechnical knowledge of major vehicle systems and diesel equipment is required\nHave previous fleet experience and are familiar with diesel and gasoline systems\nPossess the recommended minimum Hand tools for a Diesel Technician\nAbility to use good judgment and Decision-Making skills\nValid applicable state license (CDL preferred)\nASE Certification desirable but not required\n"}],"salaryRange":{"min":27,"max":34,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is up to $27 - $34/hr
","salaryDescriptionPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is up to $27 - $34/hr\n","text":"Diesel Technician/Mechanic","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.
","descriptionBodyPlain":"Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.\n","hostedUrl":"https://jobs.lever.co/ridezum/d3ca0d1c-c1a9-4d76-bb12-a150f3d62d46","applyUrl":"https://jobs.lever.co/ridezum/d3ca0d1c-c1a9-4d76-bb12-a150f3d62d46/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"St. Louis, MO","team":"St. Louis, MO","allLocations":["St. Louis, MO"]},"createdAt":1778002210941,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role \nWe're seeking a skilled Technician II to contribute to maintenance operations at our St. Louis, MO site. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.\n \n \nWhat Makes You Successful in This Role \nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.\n \nResponsibilities \nVehicle Diagnostics & Repair \n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\n● Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully\n \nMaintenance Operations & Quality Control \n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level\n● Perform work assigned by manager or lead when supervised\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form\n● Perform road calls and on-the-road repairs as assigned\n \nSafety & Compliance \n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse\n● Work assigned shift and overtime as needed (AM/PM)\n \nQualifications \nBasic Qualifications: \n● Minimum of two to four years medium/heavy truck Fleet mechanic repair experience\n● Diagnostic, Electrical, and AC skills are a must\n● Technical knowledge of major vehicle systems and diesel equipment is required\n● Previous fleet experience with familiarity with diesel and gasoline systems\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician\n● Ability to use good judgment and decision-making skills\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician\n \n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\n
\nWe're seeking a skilled Technician II to contribute to maintenance operations at our St. Louis, MO site. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.
\n
\n
\nWhat Makes You Successful in This Role
\n
\nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.
\n
\nResponsibilities
\n
\nVehicle Diagnostics & Repair
\n\n- Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements.
\n- Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager.
\n- Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully.
\n
\n
\nMaintenance Operations & Quality Control
\n\n- Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility.
\n- Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level.
\n- Perform work assigned by manager or lead when supervised.
\n- Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form.
\n- Perform road calls and on-the-road repairs as assigned.
\n
\n
\nSafety & Compliance
\n\n- Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n- Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n- Work assigned shift and overtime as needed (AM/PM)
\n
\n
\nQualifications
\n
\nBasic Qualifications:
\n\n- Minimum of two to four years medium/heavy truck Fleet mechanic repair experienc
\n- Diagnostic, Electrical, and AC skills are a must.
\n- Technical knowledge of major vehicle systems and diesel equipment is required.
\n- Previous fleet experience with familiarity with diesel and gasoline systems.
\n- Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician.
\n- Ability to use good judgment and decision-making skills.
\n
\nPrefrred Qualifications:
\n\n- Valid CDL License (Must be able to obtain within the first 90 days of employment).
\n- ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician.
\n
","id":"cc179d67-f0c8-4f43-9827-bb89c4c90c3d","lists":[],"salaryRange":{"max":32.21,"currency":"USD","interval":"per-hour-wage","min":32.21},"salaryDescription":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
","salaryDescriptionPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.\n","text":"Diesel Technician/Mechanic II","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\n
\nWe're seeking a skilled Technician II to contribute to maintenance operations at our St. Louis, MO site. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.
\n
\n
\nWhat Makes You Successful in This Role
\n
\nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.
\n
\nResponsibilities
\n
\nVehicle Diagnostics & Repair
\n\n- Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements.
\n- Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager.
\n- Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully.
\n
\n
\nMaintenance Operations & Quality Control
\n\n- Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility.
\n- Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level.
\n- Perform work assigned by manager or lead when supervised.
\n- Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form.
\n- Perform road calls and on-the-road repairs as assigned.
\n
\n
\nSafety & Compliance
\n\n- Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n- Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n- Work assigned shift and overtime as needed (AM/PM)
\n
\n
\nQualifications
\n
\nBasic Qualifications:
\n\n- Minimum of two to four years medium/heavy truck Fleet mechanic repair experienc
\n- Diagnostic, Electrical, and AC skills are a must.
\n- Technical knowledge of major vehicle systems and diesel equipment is required.
\n- Previous fleet experience with familiarity with diesel and gasoline systems.
\n- Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician.
\n- Ability to use good judgment and decision-making skills.
\n
\nPrefrred Qualifications:
\n\n- Valid CDL License (Must be able to obtain within the first 90 days of employment).
\n- ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician.
\n
","descriptionBodyPlain":"About the Role \nWe're seeking a skilled Technician II to contribute to maintenance operations at our St. Louis, MO site. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.\n \n \nWhat Makes You Successful in This Role \nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.\n \nResponsibilities \nVehicle Diagnostics & Repair \n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\n● Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully\n \nMaintenance Operations & Quality Control \n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level\n● Perform work assigned by manager or lead when supervised\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form\n● Perform road calls and on-the-road repairs as assigned\n \nSafety & Compliance \n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse\n● Work assigned shift and overtime as needed (AM/PM)\n \nQualifications \nBasic Qualifications: \n● Minimum of two to four years medium/heavy truck Fleet mechanic repair experience\n● Diagnostic, Electrical, and AC skills are a must\n● Technical knowledge of major vehicle systems and diesel equipment is required\n● Previous fleet experience with familiarity with diesel and gasoline systems\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician\n● Ability to use good judgment and decision-making skills\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician\n \n","hostedUrl":"https://jobs.lever.co/ridezum/cc179d67-f0c8-4f43-9827-bb89c4c90c3d","applyUrl":"https://jobs.lever.co/ridezum/cc179d67-f0c8-4f43-9827-bb89c4c90c3d/apply"},{"additionalPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US is: $190k - $240k\n\n\nZūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US is: $190k - $240k
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"Growth and Strategy","location":"Remote, USA","team":"Launch","allLocations":["Remote, USA"]},"createdAt":1775672202809,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\n**This role is primarily remote, with an expectation that candidates are located within close proximity to a Zum yard.**\nAs a Director of Driver (supply) growth, you will be responsible for supporting the driver planning and hiring results (both CDL and non-CDL drivers) for all Zum yard locations. This role will be responsible for partnering with multiple stakeholders to forecast the driver needs and training/onboarding resource needs for peak (back to school) and non-peak timeframe. You will also be working with the local safety and training teams to standardize as well as maximize the training and certification process, and enhancing the driver onboarding experience. This role requires exceptional communication and interpersonal skills with Operations, Finance, Recruiting, and HR stakeholders in a high-pressure environment. You will manage a high-visibility and large scale program, and partner with all levels of leadership to exercise sound judgment where clear guidelines may not exist.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
**This role is primarily remote, with an expectation that candidates are located within close proximity to a Zum yard.**
\nAs a Director of Driver (supply) growth, you will be responsible for supporting the driver planning and hiring results (both CDL and non-CDL drivers) for all Zum yard locations. This role will be responsible for partnering with multiple stakeholders to forecast the driver needs and training/onboarding resource needs for peak (back to school) and non-peak timeframe. You will also be working with the local safety and training teams to standardize as well as maximize the training and certification process, and enhancing the driver onboarding experience. This role requires exceptional communication and interpersonal skills with Operations, Finance, Recruiting, and HR stakeholders in a high-pressure environment. You will manage a high-visibility and large scale program, and partner with all levels of leadership to exercise sound judgment where clear guidelines may not exist.
","id":"d90952e1-ec86-45a0-aa08-49a561aac6fc","lists":[{"text":"Responsibilities","content":"\nStrategic Leadership: Develop and implement a comprehensive strategy for scaling and managing the entire driver acquisition process. Provide visionary leadership to ensure the growth and success of our driver base.\nForecasting and Budget Oversight: Ensure accurate projection of driver forecasts and manage hiring campaigns within allocated budgets. Implement cost-effective strategies and monitor performance against financial goals.\nEnd-to-End Process Ownership: Oversee the complete lifecycle of driver acquisition, from recruitment to onboarding. Implement processes to ensure drivers are properly vetted, credentialed, and trained/onboard according to Zum's standards.\nPerformance Metrics and Visibility: Own driver recruiting performance metrics, developing and tracking key performance indicators (KPIs) to measure the success of driver growth initiatives. Provide regular visibility and reports to the leadership team.\nCompetitor Analysis: Conduct competitive analysis both at the national and market level from the driver acquisitions point of view. Implement best practices to maintain a competitive edge in driver recruitment and retention and set Zum apart from competition- making Zum the most desirable employer for school bus drivers in the world.\nCross-Functional Collaboration: Collaborate with cross-functional teams to align driver growth strategies with overall company objectives. Foster strong partnerships with other departments to enhance overall operational efficiency and reduce acquisition costs.\n"},{"text":"Requirements","content":"\nMaster's degree in statistics, HR, mathematics, economics, or MBA.\n10+ years of domain experience including experience leading a workforce planning team that works across partner sub teams. Familiarity solving problems/efforts with visible and not-yet-visible risks, roadblocks, constraints, including many that conflict with each other.\nExperience supporting and influencing senior executives.\nExperience setting technical requirements for process automation.\nStrong analytical and problem-solving skills, expertise in deriving insights through data analysis, and practical knowledge and experience in inferential statistical application.\nExcellent attention to detail and the ability to dive deep into the data.\nStrong interpersonal and communication skills, including the ability to engage effectively with a broad range of audiences including senior business leaders and cross-functional colleagues.\nAbility to work efficiently in a dynamic and ambiguous environment by combining analytical rigor and judgment.\n"}],"text":"Director of Driver (supply) Growth","country":"US","workplaceType":"remote","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"**This role is primarily remote, with an expectation that candidates are located within close proximity to a Zum yard.**
\nAs a Director of Driver (supply) growth, you will be responsible for supporting the driver planning and hiring results (both CDL and non-CDL drivers) for all Zum yard locations. This role will be responsible for partnering with multiple stakeholders to forecast the driver needs and training/onboarding resource needs for peak (back to school) and non-peak timeframe. You will also be working with the local safety and training teams to standardize as well as maximize the training and certification process, and enhancing the driver onboarding experience. This role requires exceptional communication and interpersonal skills with Operations, Finance, Recruiting, and HR stakeholders in a high-pressure environment. You will manage a high-visibility and large scale program, and partner with all levels of leadership to exercise sound judgment where clear guidelines may not exist.
","descriptionBodyPlain":"**This role is primarily remote, with an expectation that candidates are located within close proximity to a Zum yard.**\nAs a Director of Driver (supply) growth, you will be responsible for supporting the driver planning and hiring results (both CDL and non-CDL drivers) for all Zum yard locations. This role will be responsible for partnering with multiple stakeholders to forecast the driver needs and training/onboarding resource needs for peak (back to school) and non-peak timeframe. You will also be working with the local safety and training teams to standardize as well as maximize the training and certification process, and enhancing the driver onboarding experience. This role requires exceptional communication and interpersonal skills with Operations, Finance, Recruiting, and HR stakeholders in a high-pressure environment. You will manage a high-visibility and large scale program, and partner with all levels of leadership to exercise sound judgment where clear guidelines may not exist.\n","hostedUrl":"https://jobs.lever.co/ridezum/d90952e1-ec86-45a0-aa08-49a561aac6fc","applyUrl":"https://jobs.lever.co/ridezum/d90952e1-ec86-45a0-aa08-49a561aac6fc/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"Marketing","location":"Hybrid Remote/ Redwood City, CA","team":"Marketing","allLocations":["Hybrid Remote/ Redwood City, CA"]},"createdAt":1777416793467,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","id":"caabe96d-a12e-4553-8abe-a0029a0c355b","lists":[{"text":"Who You Are:","content":"You are a B2B growth marketer who is equally comfortable obsessing over a conversion funnel and architecting a multi-channel demand generation strategy. As Zūm’s Director of Growth, you own the systems, channels, and experiences that drive awareness, pipeline, and growth—from our website to the demand gen and ABM campaigns that move buyers from first touch to closed-won. Reporting directly to the CMO, you are data-driven and creatively ambitious: you know that a beautiful website that doesn’t convert is just a brochure, and that demand gen without intent is just noise. You’ve built customer growth journeys that actually work, know how to win in organic search in the age of AI, and have the technical chops to build scalable systems—not just run playbooks. You use gen AI tools fluently—to accelerate copy, sharpen targeting, analyze data faster, and explore channel ideas before committing budget—and you’re always asking how AI can make your team punch above its weight.
\nThis is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be onsite 3 days per week (Monday, Tuesday, and Thursday). We will only consider candidates already based in the Bay Area.
"},{"text":"What You'll Do:","content":"Drive Demand Generation & Pipeline
\n\nDesign and run integrated demand generation programs across paid search, paid social, content syndication, email, and ABM—building pipeline that Sales actually wants to work.\nArchitect customer growth journeys that guide prospects from first awareness through consideration and decision, with the right content, channel, and CTA at every stage.\nOwn campaign strategy, execution, and performance across the full funnel—building closed-loop reporting that connects marketing spend to pipeline and revenue outcomes.\nPartner closely with Sales to align on target accounts, pipeline goals, and the handoff experience—so Marketing’s contribution is visible and valued.\n\nOwn the Website & Digital Experience
\n\nOwn Zūm’s website end-to-end—strategy, architecture, content, performance, and continuous optimization. The site is your most important channel and you treat it that way.\nDrive a relentless conversion optimization program: A/B testing, landing page strategy, CRO experimentation, and personalization that turns visitors into pipeline.\nEnsure the site reflects our brand, communicates our value proposition with clarity, and serves every buyer persona—district leaders, operators, and enterprise procurement teams alike.\nPartner with Product Marketing to keep messaging, positioning, and content current across every page and campaign landing experience.\n\nBuild the Growth System & Analytics Infrastructure
\n\nOwn Zūm’s marketing technology stack—ensuring our CRM, MAP, analytics, and attribution tools are integrated, accurate, and actually used.\nBuild dashboards and reporting cadences that give the CMO and leadership team a clear, real-time view of what’s working and what isn’t.\nInstill a culture of experimentation: rapid testing, learning documentation, and disciplined iteration across every channel you own.\nIdentify and evaluate emerging growth channels and tools—you are always asking “where is our audience, and how do we show up there first?”\n\nCollaborate on SEO, AEO & GEO Strategy
\n\nWork with CMO and agency support to help build and execute a modern organic search strategy that spans traditional SEO, Answer Engine Optimization (AEO), and Generative Engine Optimization (GEO)—ensuring Zūm is visible wherever buyers are searching, including AI-powered platforms like ChatGPT, Perplexity, and Google AI Overviews.\nCollaborate on building scalable systems for keyword research, content gap analysis, technical SEO audits, and structured data implementation—so organic search is a compounding growth channel, not a one-time project.\nStay ahead of how AI is reshaping search behavior and proactively adapt our strategy to capture intent signals across both traditional and AI-driven discovery surfaces.\nCollaborate with content, product marketing, and engineering to ensure SEO is embedded in how we publish, build, and optimize—not bolted on after the fact.\n\nLead & Develop the Team
\n\nOperate as a player-coach willing to be very strategic and very tactical and hands-on\nOver time, build and manage a high-performing team of digital marketers, demand gen specialists, and agency/contractor relationships.\nSet clear goals, coach relentlessly, and create a team culture where creative ambition and analytical rigor coexist.\nPartner with the CMO to contribute to overall marketing strategy and represent digital and demand gen priorities in cross-functional planning.\n"},{"text":"What You Bring To Zūm:","content":"\n8+ years of experience in digital marketing, demand generation, or growth—ideally at a B2B SaaS or technology company, with a track record of building pipeline and driving revenue impact.\nProven experience designing and executing multi-channel demand gen programs that deliver consistent, qualified pipeline—not just leads.\nA systems thinker who has built customer growth journeys from scratch: mapping buyer stages, defining content needs, building nurture sequences, and measuring what moves the needle.\nHands-on experience owning and optimizing a corporate website—including CRO, landing page testing, and working with engineering or no-code tools to ship changes quickly.\nStrong command of the modern B2B martech stack: CRM (Salesforce), marketing automation (HubSpot or Marketo), SEO tools (Semrush, Ahrefs), and analytics (GA4, Looker, or similar).\nExceptional analytical skills—you live in data, build your own dashboards, and can speak fluently about CAC, LTV, MQL-to-SQL conversion, and attribution models.\nKnowledgeable in SEO—technical, on-page, and off-page—and a working knowledge of how AEO and GEO are reshaping organic discovery\nA bias for action and experimentation. You move fast, test often, and treat failure as a data point.\nHands-on fluency with gen AI tools (e.g. Claude, ChatGPT, Perplexity) applied to growth workflows—campaign ideation, ad copy testing, persona research, and competitive analysis—with the judgment to know where AI accelerates and where human strategy leads.\n"},{"text":"Nice To Haves:","content":"\n\n
Ability to write content directly and manage content production.\nExperience marketing to public sector, government, or education buyers.\nFamiliarity with ABM platforms (6sense, Demandbase) and intent data tools.\nExperience at a high-growth startup where you had to build the function, not just run it.\nWorking knowledge of HTML/CSS or CMS platforms (Webflow, WordPress) and AI-powered tools (e.g. Jasper, Mutiny, or similar) that let you move faster without always needing an engineer.\n\n"}],"salaryRange":{"min":230000,"max":250000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $230,000 - $250,000
\n
About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/ridezum/caabe96d-a12e-4553-8abe-a0029a0c355b","applyUrl":"https://jobs.lever.co/ridezum/caabe96d-a12e-4553-8abe-a0029a0c355b/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"Marketing","location":"Hybrid Remote/ Redwood City, CA","team":"Marketing","allLocations":["Hybrid Remote/ Redwood City, CA"]},"createdAt":1777417705334,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","id":"ce62ca95-3035-4bef-8a70-8636e5cf9854","lists":[{"text":"Who You Are:","content":"\n
You are a sharp, ambitious product marketing leader with a keen customer focus—someone who can articulate complex technology in language that moves buyers, champions, and the market alike. As Zūm’s Director of Product & Customer Marketing, you will own how we position our platform, activate our customer base, and build the narratives that win deals and grow accounts. Reporting directly to the CMO, you are a true player-coach: equally at home crafting a compelling positioning brief, coaching another teammate through their first launch, and sitting across the table from a district superintendent or COO to understand what keeps them up at night. You write with precision and punch. You believe great marketing is equal parts strategy and craft—and you have the portfolio to prove it. You embrace gen AI as a force multiplier: using it to move faster, test more ideas, and spend your energy where human judgment matters most.
\n
This is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be onsite 3 days per week (Monday, Tuesday, and Thursday). We will only consider candidates already based in the Bay Area.
\n
\n
Own Product Positioning & Messaging
\n\n
Define and continuously sharpen Zūm’s platform positioning—ensuring our value proposition is differentiated, credible, and resonant across every buyer persona and market segment.\n
Translate roadmap and product releases into crisp, compelling narratives. You make the complex feel obvious and the innovative feel inevitable.\n
Partner closely with Product and Sales to develop messaging frameworks, product one-pagers, battlecards, and pitch decks that equip the field to win.\n
Lead go-to-market planning for new product launches and feature releases—owning the strategy, timeline, and cross-functional execution.\n\n
Drive Customer Marketing & Expansion
\n\n
Build and run Zūm’s customer marketing engine—from onboarding communications and adoption campaigns to reference programs and expansion plays.\n
Develop a library of high-impact customer stories, case studies, and ROI narratives that serve as the connective tissue between Sales, CS, and the market.\n
Create programs that turn satisfied customers into vocal advocates: executive roundtables, advisory councils, and co-marketing opportunities.\n
Partner with Customer Success to track adoption signals and design targeted campaigns that deepen engagement and reduce churn.\n\n
Build the Category & Competitive Intelligence
\n\n
Monitor the competitive landscape relentlessly—synthesizing intel into crisp, actionable guidance for Sales and leadership.\n
Establish Zūm as the category-defining voice in school transportation technology through thought leadership, awards, analyst relationships, and speaking opportunities.\n
Collaborate with Demand Gen to ensure messaging and positioning are activated consistently across campaigns, ads, content, and events.\n\n
Lead & Develop a High-Performance Team
\n\n
Over time, hire, develop, and inspire a lean team of marketers—setting a high bar for craft, strategic thinking, and cross-functional partnership.\n
Model the behavior you expect: you still write, edit, present, and build. The Director title doesn’t mean you hand things off.\n
Partner with the CMO to shape the overall marketing strategy and represent the function with executive stakeholders.\n\n
\n\n
8+ years of B2B product marketing or customer marketing experience, ideally at a SaaS or tech company; experience with complex, multi-stakeholder sales cycles is a strong plus.\nA portfolio that demonstrates your ability to take a complicated product and craft messaging that is clear, differentiated, and memorable—you write well, and you know it.\nDeep expertise in positioning methodology—you have built frameworks from scratch, stress-tested them with sales teams, and iterated based on win/loss data.\nExcellence in writing: you are compelling storyteller and writer of exciting, crisp narratives, with perfect grammar an ability to move audiences. You can write a best practices blog post or come up with a punchy tagline that captures the essence of the value prop.\nProven customer marketing chops: you’ve owned reference programs, case study pipelines, and expansion campaigns that drove measurable retention and growth outcomes.\nA strong track record as a player-coach—you lead by doing, not just by delegating. You are energized by getting into the details while also thinking three levels up.\nComfort operating in a fast-moving, resource-constrained environment where ambiguity is the norm and speed is a competitive advantage.\nOutstanding communication skills—verbal and written. You can hold your own in a room with a C-suite buyer or a school district superintendent.\nExperience working closely with Sales, Product, and Customer Success to align go-to-market motions and build shared accountability for pipeline and revenue outcomes.\nA gen AI-native working style—you actively use AI tools to accelerate research, drafting, competitive analysis, and campaign ideation, and you’re thoughtful about where human judgment and craft still lead.\n\n"},{"text":"Nice To Haves:","content":"\n\n
Experience in edtech, govtech, or selling into public sector / school districts.\nFamiliarity with tools like Salesforce, HubSpot, Highspot, Gong, or similar sales and marketing platforms; comfort using gen AI tools (e.g. Claude, ChatGPT, Perplexity) as part of your everyday workflow.\nA background in category creation or narrative-led marketing at a growth-stage startup.\n\n"}],"salaryRange":{"min":250000,"max":275000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"\n
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $230,000 - $275,000
\n
About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/ridezum/ce62ca95-3035-4bef-8a70-8636e5cf9854","applyUrl":"https://jobs.lever.co/ridezum/ce62ca95-3035-4bef-8a70-8636e5cf9854/apply"},{"additionalPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. \n\n\nZūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Fresno, CA","team":"Fresno, CA","allLocations":["Fresno, CA"]},"createdAt":1778784425699,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Fresno, CA location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.\n \nWhat Makes You Successful in This Role\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.\n \nResponsibilities\nDaily Operations & Route Management\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery\n \nCommunication & Emergency Response\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance & \n \nAdministrative Operations\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives\n \nQualifications\nBasic Qualifications:\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)\n \nPreferred Qualifications:\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus\nKnowledge of state DOT/DMV safety rules and company compliance expectations\nExcellent oral and written communication skills with strong interpersonal abilities\nExperience working in a union environment\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory\n \n \n \n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Fresno, CA location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.
\n
\nWhat Makes You Successful in This Role
\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.
\n
\nResponsibilities
\nDaily Operations & Route Management
\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery
\n
\nCommunication & Emergency Response
\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance &
\n
\nAdministrative Operations
\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)
\n
\nPreferred Qualifications:
\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus
\nKnowledge of state DOT/DMV safety rules and company compliance expectations
\nExcellent oral and written communication skills with strong interpersonal abilities
\nExperience working in a union environment
\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable
\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory
\n
\n
\n
","id":"53efc6ca-e835-44b8-b32e-117a6a95122e","lists":[],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":29.8,"max":34.61},"text":"Dispatcher","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Fresno, CA location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.
\n
\nWhat Makes You Successful in This Role
\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.
\n
\nResponsibilities
\nDaily Operations & Route Management
\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery
\n
\nCommunication & Emergency Response
\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance &
\n
\nAdministrative Operations
\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)
\n
\nPreferred Qualifications:
\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus
\nKnowledge of state DOT/DMV safety rules and company compliance expectations
\nExcellent oral and written communication skills with strong interpersonal abilities
\nExperience working in a union environment
\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable
\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory
\n
\n
\n
","descriptionBodyPlain":"About the Role\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Fresno, CA location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.\n \nWhat Makes You Successful in This Role\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.\n \nResponsibilities\nDaily Operations & Route Management\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery\n \nCommunication & Emergency Response\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance & \n \nAdministrative Operations\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives\n \nQualifications\nBasic Qualifications:\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)\n \nPreferred Qualifications:\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus\nKnowledge of state DOT/DMV safety rules and company compliance expectations\nExcellent oral and written communication skills with strong interpersonal abilities\nExperience working in a union environment\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory\n \n \n \n","hostedUrl":"https://jobs.lever.co/ridezum/53efc6ca-e835-44b8-b32e-117a6a95122e","applyUrl":"https://jobs.lever.co/ridezum/53efc6ca-e835-44b8-b32e-117a6a95122e/apply"},{"additionalPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. \n\n\nZūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Philadelphia, PA","team":"Philadelphia, PA","allLocations":["Philadelphia, PA"]},"createdAt":1777503434157,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Philadelphia, PA location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.\n \nWhat Makes You Successful in This Role\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.\n \nResponsibilities\nDaily Operations & Route Management\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery\n \nCommunication & Emergency Response\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance & \n \nAdministrative Operations\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives\n \nQualifications\nBasic Qualifications:\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)\n \nPreferred Qualifications:\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus\nKnowledge of state DOT/DMV safety rules and company compliance expectations\nExcellent oral and written communication skills with strong interpersonal abilities\nExperience working in a union environment\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory\n \n \n \n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Philadelphia, PA location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.
\n
\nWhat Makes You Successful in This Role
\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.
\n
\nResponsibilities
\nDaily Operations & Route Management
\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery
\n
\nCommunication & Emergency Response
\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance &
\n
\nAdministrative Operations
\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)
\n
\nPreferred Qualifications:
\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus
\nKnowledge of state DOT/DMV safety rules and company compliance expectations
\nExcellent oral and written communication skills with strong interpersonal abilities
\nExperience working in a union environment
\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable
\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory
\n
\n
\n
","id":"732563a7-7cd9-4e16-ad81-161af5fa1912","lists":[],"text":"Dispatcher","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Philadelphia, PA location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.
\n
\nWhat Makes You Successful in This Role
\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.
\n
\nResponsibilities
\nDaily Operations & Route Management
\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery
\n
\nCommunication & Emergency Response
\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance &
\n
\nAdministrative Operations
\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)
\n
\nPreferred Qualifications:
\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus
\nKnowledge of state DOT/DMV safety rules and company compliance expectations
\nExcellent oral and written communication skills with strong interpersonal abilities
\nExperience working in a union environment
\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable
\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory
\n
\n
\n
","descriptionBodyPlain":"About the Role\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Philadelphia, PA location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.\n \nWhat Makes You Successful in This Role\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.\n \nResponsibilities\nDaily Operations & Route Management\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery\n \nCommunication & Emergency Response\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance & \n \nAdministrative Operations\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives\n \nQualifications\nBasic Qualifications:\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)\n \nPreferred Qualifications:\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus\nKnowledge of state DOT/DMV safety rules and company compliance expectations\nExcellent oral and written communication skills with strong interpersonal abilities\nExperience working in a union environment\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory\n \n \n \n","hostedUrl":"https://jobs.lever.co/ridezum/732563a7-7cd9-4e16-ad81-161af5fa1912","applyUrl":"https://jobs.lever.co/ridezum/732563a7-7cd9-4e16-ad81-161af5fa1912/apply"},{"additionalPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is up to $31/hr- $33/hr\n\n\nZūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is up to $31/hr- $33/hr
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Rockford, IL","team":"Rockford, IL","allLocations":["Rockford, IL"]},"createdAt":1776301129151,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Rockford, IL location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.\n \nWhat Makes You Successful in This Role\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.\n \nResponsibilities\nDaily Operations & Route Management\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery\n \nCommunication & Emergency Response\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance & \n \nAdministrative Operations\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives\n \nQualifications\nBasic Qualifications:\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)\n \nPreferred Qualifications:\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus\nKnowledge of state DOT/DMV safety rules and company compliance expectations\nExcellent oral and written communication skills with strong interpersonal abilities\nExperience working in a union environment\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory\n \n \n \n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Rockford, IL location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.
\n
\nWhat Makes You Successful in This Role
\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.
\n
\nResponsibilities
\nDaily Operations & Route Management
\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery
\n
\nCommunication & Emergency Response
\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance &
\n
\nAdministrative Operations
\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)
\n
\nPreferred Qualifications:
\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus
\nKnowledge of state DOT/DMV safety rules and company compliance expectations
\nExcellent oral and written communication skills with strong interpersonal abilities
\nExperience working in a union environment
\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable
\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory
\n
\n
\n
","id":"75610e30-be5e-4f24-bf31-b9a4612c5fef","lists":[],"text":"Dispatcher","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Rockford, IL location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.
\n
\nWhat Makes You Successful in This Role
\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.
\n
\nResponsibilities
\nDaily Operations & Route Management
\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery
\n
\nCommunication & Emergency Response
\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance &
\n
\nAdministrative Operations
\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)
\n
\nPreferred Qualifications:
\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus
\nKnowledge of state DOT/DMV safety rules and company compliance expectations
\nExcellent oral and written communication skills with strong interpersonal abilities
\nExperience working in a union environment
\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable
\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory
\n
\n
\n
","descriptionBodyPlain":"About the Role\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Rockford, IL location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.\n \nWhat Makes You Successful in This Role\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.\n \nResponsibilities\nDaily Operations & Route Management\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery\n \nCommunication & Emergency Response\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance & \n \nAdministrative Operations\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives\n \nQualifications\nBasic Qualifications:\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)\n \nPreferred Qualifications:\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus\nKnowledge of state DOT/DMV safety rules and company compliance expectations\nExcellent oral and written communication skills with strong interpersonal abilities\nExperience working in a union environment\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory\n \n \n \n","hostedUrl":"https://jobs.lever.co/ridezum/75610e30-be5e-4f24-bf31-b9a4612c5fef","applyUrl":"https://jobs.lever.co/ridezum/75610e30-be5e-4f24-bf31-b9a4612c5fef/apply"},{"additionalPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. \n\n\nZūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Nashville, TN","team":"Nashville, TN","allLocations":["Nashville, TN"]},"createdAt":1778262291874,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Nashville, TN location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.\n \nWhat Makes You Successful in This Role\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.\n \nResponsibilities\nDaily Operations & Route Management\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery\n \nCommunication & Emergency Response\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance & \n \nAdministrative Operations\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives\n \nQualifications\nBasic Qualifications:\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)\n \nPreferred Qualifications:\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus\nKnowledge of state DOT/DMV safety rules and company compliance expectations\nExcellent oral and written communication skills with strong interpersonal abilities\nExperience working in a union environment\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory\n \n \n \n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Nashville, TN location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.
\n
\nWhat Makes You Successful in This Role
\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.
\n
\nResponsibilities
\nDaily Operations & Route Management
\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery
\n
\nCommunication & Emergency Response
\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance &
\n
\nAdministrative Operations
\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)
\n
\nPreferred Qualifications:
\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus
\nKnowledge of state DOT/DMV safety rules and company compliance expectations
\nExcellent oral and written communication skills with strong interpersonal abilities
\nExperience working in a union environment
\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable
\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory
\n
\n
\n
","id":"a9d45054-fd40-48e6-ba6e-abbe82c39af6","lists":[],"salaryRange":{"currency":"USD","interval":"per-hour-wage","min":26.44,"max":31.25},"text":"Dispatcher","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Nashville, TN location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.
\n
\nWhat Makes You Successful in This Role
\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.
\n
\nResponsibilities
\nDaily Operations & Route Management
\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery
\n
\nCommunication & Emergency Response
\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance &
\n
\nAdministrative Operations
\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)
\n
\nPreferred Qualifications:
\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus
\nKnowledge of state DOT/DMV safety rules and company compliance expectations
\nExcellent oral and written communication skills with strong interpersonal abilities
\nExperience working in a union environment
\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable
\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory
\n
\n
\n
","descriptionBodyPlain":"About the Role\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Nashville, TN location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.\n \nWhat Makes You Successful in This Role\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.\n \nResponsibilities\nDaily Operations & Route Management\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery\n \nCommunication & Emergency Response\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance & \n \nAdministrative Operations\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives\n \nQualifications\nBasic Qualifications:\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)\n \nPreferred Qualifications:\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus\nKnowledge of state DOT/DMV safety rules and company compliance expectations\nExcellent oral and written communication skills with strong interpersonal abilities\nExperience working in a union environment\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory\n \n \n \n","hostedUrl":"https://jobs.lever.co/ridezum/a9d45054-fd40-48e6-ba6e-abbe82c39af6","applyUrl":"https://jobs.lever.co/ridezum/a9d45054-fd40-48e6-ba6e-abbe82c39af6/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Shawnee, KS","team":"Shawnee, KS","allLocations":["Shawnee, KS"]},"createdAt":1770423565668,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nAbout the Role\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Shawnee, KS location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.\n \nWhat Makes You Successful in This Role\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.\n \nResponsibilities\nDaily Operations & Route Management\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery\n \nCommunication & Emergency Response\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance & \n \nAdministrative Operations\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives\n \nQualifications\nBasic Qualifications:\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)\n \nPreferred Qualifications:\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus\nKnowledge of state DOT/DMV safety rules and company compliance expectations\nExcellent oral and written communication skills with strong interpersonal abilities\nExperience working in a union environment\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory\n \nThe targeted pay range for this role is: $56,000 - $65,000\n \n \n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
Interested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nAbout the Role
\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Shawnee, KS location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.
\n
\nWhat Makes You Successful in This Role
\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.
\n
\nResponsibilities
\nDaily Operations & Route Management
\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery
\n
\nCommunication & Emergency Response
\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance &
\n
\nAdministrative Operations
\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)
\n
\nPreferred Qualifications:
\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus
\nKnowledge of state DOT/DMV safety rules and company compliance expectations
\nExcellent oral and written communication skills with strong interpersonal abilities
\nExperience working in a union environment
\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable
\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory
\n
\nThe targeted pay range for this role is: $56,000 - $65,000
\n
\n
","id":"bcb79a27-fd6e-4f4d-b816-201851712e4d","lists":[],"text":"Dispatcher","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"Interested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nAbout the Role
\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Shawnee, KS location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.
\n
\nWhat Makes You Successful in This Role
\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.
\n
\nResponsibilities
\nDaily Operations & Route Management
\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery
\n
\nCommunication & Emergency Response
\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance &
\n
\nAdministrative Operations
\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)
\n
\nPreferred Qualifications:
\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus
\nKnowledge of state DOT/DMV safety rules and company compliance expectations
\nExcellent oral and written communication skills with strong interpersonal abilities
\nExperience working in a union environment
\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable
\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory
\n
\nThe targeted pay range for this role is: $56,000 - $65,000
\n
\n
","descriptionBodyPlain":"Interested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nAbout the Role\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Shawnee, KS location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.\n \nWhat Makes You Successful in This Role\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.\n \nResponsibilities\nDaily Operations & Route Management\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery\n \nCommunication & Emergency Response\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance & \n \nAdministrative Operations\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives\n \nQualifications\nBasic Qualifications:\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)\n \nPreferred Qualifications:\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus\nKnowledge of state DOT/DMV safety rules and company compliance expectations\nExcellent oral and written communication skills with strong interpersonal abilities\nExperience working in a union environment\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory\n \nThe targeted pay range for this role is: $56,000 - $65,000\n \n \n","hostedUrl":"https://jobs.lever.co/ridezum/bcb79a27-fd6e-4f4d-b816-201851712e4d","applyUrl":"https://jobs.lever.co/ridezum/bcb79a27-fd6e-4f4d-b816-201851712e4d/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Millard, NE","team":"Millard, NE","allLocations":["Millard, NE"]},"createdAt":1779399362276,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Millard, NE location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.\n \nWhat Makes You Successful in This Role\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.\n \nResponsibilities\nDaily Operations & Route Management\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery\n \nCommunication & Emergency Response\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance & \n \nAdministrative Operations\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives\n \nQualifications\nBasic Qualifications:\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)\n \nPreferred Qualifications:\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus\nKnowledge of state DOT/DMV safety rules and company compliance expectations\nExcellent oral and written communication skills with strong interpersonal abilities\nExperience working in a union environment\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory\n \n \n \n \n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Millard, NE location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.
\n
\nWhat Makes You Successful in This Role
\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.
\n
\nResponsibilities
\nDaily Operations & Route Management
\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery
\n
\nCommunication & Emergency Response
\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance &
\n
\nAdministrative Operations
\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)
\n
\nPreferred Qualifications:
\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus
\nKnowledge of state DOT/DMV safety rules and company compliance expectations
\nExcellent oral and written communication skills with strong interpersonal abilities
\nExperience working in a union environment
\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable
\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory
\n
\n
\n
\n
","id":"e8e2f017-4ad9-43f3-84c3-4ae65947ffce","lists":[],"salaryRange":{"min":27,"max":30,"currency":"USD","interval":"per-hour-wage"},"text":"Dispatcher","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Millard, NE location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.
\n
\nWhat Makes You Successful in This Role
\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.
\n
\nResponsibilities
\nDaily Operations & Route Management
\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery
\n
\nCommunication & Emergency Response
\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance &
\n
\nAdministrative Operations
\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)
\n
\nPreferred Qualifications:
\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus
\nKnowledge of state DOT/DMV safety rules and company compliance expectations
\nExcellent oral and written communication skills with strong interpersonal abilities
\nExperience working in a union environment
\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable
\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory
\n
\n
\n
\n
","descriptionBodyPlain":"About the Role\nWe're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Millard, NE location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.\n \nWhat Makes You Successful in This Role\nYou're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.\n \nResponsibilities\nDaily Operations & Route Management\nDirect and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery\n \nCommunication & Emergency Response\nRespond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance & \n \nAdministrative Operations\nMaintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives\n \nQualifications\nBasic Qualifications:\nHigh school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\nExperience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)\n \nPreferred Qualifications:\nBackground in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus\nKnowledge of state DOT/DMV safety rules and company compliance expectations\nExcellent oral and written communication skills with strong interpersonal abilities\nExperience working in a union environment\nComprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable\nStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory\n \n \n \n \n","hostedUrl":"https://jobs.lever.co/ridezum/e8e2f017-4ad9-43f3-84c3-4ae65947ffce","applyUrl":"https://jobs.lever.co/ridezum/e8e2f017-4ad9-43f3-84c3-4ae65947ffce/apply"},{"additionalPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of a sign-on bonus. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Vacation, and more. The targeted pay range for this role is $64,000 - $69,000 USD.\n\n\nZūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of a sign-on bonus. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Vacation, and more. The targeted pay range for this role is $64,000 - $69,000 USD.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Shawnee, KS","team":"Shawnee, KS","allLocations":["Shawnee, KS"]},"createdAt":1773174820290,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nInterested in joining us? We’re hiring for several roles with a June2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nResponsibility:\nHelp families register for school bus transportation using the Registration Tool\nWork with the Routers to determine if students are eligible for transportation depending on their home address/school\nPartner with the district on communication with parents/students about school bus registration\nTake field trip or Charter business orders through the electronic mail system or over the phone\nProvide accurate pricing information to customers\nEnter and record trips into company’s database system\nDetermine map routes, assign driver coverage and provide trip details to Drivers and Dispatchers\nGenerate trip reports as needed for Location management or others\nCommunicate with customers, invoice trips and track payments\nComplete Accounts Receivable, Accounts Payable, and Payroll tasks related to Charter and field trips\nPerform general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc.\nEncourage compliance with company policies and procedures\nPerform various administrative tasks\nOther duties as assigned\n \nRequirements:\nHigh school Diploma or equivalent required; completion of college level courses preferred\n3-5 years’ experience in customer service environment required\nStrong customer service skills required\nSolid data entry skills required\nProficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc\nOne or more years of driving experience on field trips preferred\nStrong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers.\nHighly organized and able to work with minimal supervision\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
Interested in joining us? We’re hiring for several roles with a June2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nResponsibility:
\nHelp families register for school bus transportation using the Registration Tool
\nWork with the Routers to determine if students are eligible for transportation depending on their home address/school
\nPartner with the district on communication with parents/students about school bus registration
\nTake field trip or Charter business orders through the electronic mail system or over the phone
\nProvide accurate pricing information to customers
\nEnter and record trips into company’s database system
\nDetermine map routes, assign driver coverage and provide trip details to Drivers and Dispatchers
\nGenerate trip reports as needed for Location management or others
\nCommunicate with customers, invoice trips and track payments
\nComplete Accounts Receivable, Accounts Payable, and Payroll tasks related to Charter and field trips
\nPerform general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc.
\nEncourage compliance with company policies and procedures
\nPerform various administrative tasks
\nOther duties as assigned
\n
\nRequirements:
\nHigh school Diploma or equivalent required; completion of college level courses preferred
\n3-5 years’ experience in customer service environment required
\nStrong customer service skills required
\nSolid data entry skills required
\nProficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc
\nOne or more years of driving experience on field trips preferred
\nStrong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers.
\nHighly organized and able to work with minimal supervision
","id":"ff6133ac-7627-494e-9e54-0a628699fdaa","lists":[],"text":"Family/Trip Coordinator","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"Interested in joining us? We’re hiring for several roles with a June2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nResponsibility:
\nHelp families register for school bus transportation using the Registration Tool
\nWork with the Routers to determine if students are eligible for transportation depending on their home address/school
\nPartner with the district on communication with parents/students about school bus registration
\nTake field trip or Charter business orders through the electronic mail system or over the phone
\nProvide accurate pricing information to customers
\nEnter and record trips into company’s database system
\nDetermine map routes, assign driver coverage and provide trip details to Drivers and Dispatchers
\nGenerate trip reports as needed for Location management or others
\nCommunicate with customers, invoice trips and track payments
\nComplete Accounts Receivable, Accounts Payable, and Payroll tasks related to Charter and field trips
\nPerform general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc.
\nEncourage compliance with company policies and procedures
\nPerform various administrative tasks
\nOther duties as assigned
\n
\nRequirements:
\nHigh school Diploma or equivalent required; completion of college level courses preferred
\n3-5 years’ experience in customer service environment required
\nStrong customer service skills required
\nSolid data entry skills required
\nProficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc
\nOne or more years of driving experience on field trips preferred
\nStrong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers.
\nHighly organized and able to work with minimal supervision
","descriptionBodyPlain":"Interested in joining us? We’re hiring for several roles with a June2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nResponsibility:\nHelp families register for school bus transportation using the Registration Tool\nWork with the Routers to determine if students are eligible for transportation depending on their home address/school\nPartner with the district on communication with parents/students about school bus registration\nTake field trip or Charter business orders through the electronic mail system or over the phone\nProvide accurate pricing information to customers\nEnter and record trips into company’s database system\nDetermine map routes, assign driver coverage and provide trip details to Drivers and Dispatchers\nGenerate trip reports as needed for Location management or others\nCommunicate with customers, invoice trips and track payments\nComplete Accounts Receivable, Accounts Payable, and Payroll tasks related to Charter and field trips\nPerform general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc.\nEncourage compliance with company policies and procedures\nPerform various administrative tasks\nOther duties as assigned\n \nRequirements:\nHigh school Diploma or equivalent required; completion of college level courses preferred\n3-5 years’ experience in customer service environment required\nStrong customer service skills required\nSolid data entry skills required\nProficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc\nOne or more years of driving experience on field trips preferred\nStrong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers.\nHighly organized and able to work with minimal supervision\n","hostedUrl":"https://jobs.lever.co/ridezum/ff6133ac-7627-494e-9e54-0a628699fdaa","applyUrl":"https://jobs.lever.co/ridezum/ff6133ac-7627-494e-9e54-0a628699fdaa/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Fresno, CA","team":"Fresno, CA","allLocations":["Fresno, CA"]},"createdAt":1778537831226,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nKey Responsibilities: \n● Proactively recruit individuals to apply and train them to become School Bus Drivers\n● Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary\n● Provide ongoing training and performance evaluations for all driver employees\n● Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with the corporate office\n● Develop and conduct regularly scheduled driver safety meetings\n● Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy.\n● Investigate customer service complaints relative to safety issues and take appropriate corrective action.\n● Drive a school bus on designated routes\n \nQualifications: \n● High school diploma or equivalent\n● Minimum of 3 years experience as a school bus driver\n● Possess all valid applicable state licenses and other required certifications to operate company vehicles (requirements vary by state)\n● Possess all valid applicable state licenses and other required certifications to train and evaluate school bus driver (requirements vary by state)\n● Thorough knowledge of state and federal regulations related to student transportation\n● Excellent communication and interpersonal skills\n● Strong organizational and record-keeping abilities\n \nRequired Licenses/Certifications: \n● Valid Commercial Driver's License (CDL) with Passenger (P) and School Bus (S) endorsement\n● State based trainer certification (BTW through CDE)\n● First Aid/CPR Certification (preferred)\n● BTW or state certification preferred\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
Key Responsibilities:
\n● Proactively recruit individuals to apply and train them to become School Bus Drivers
\n● Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary
\n● Provide ongoing training and performance evaluations for all driver employees
\n● Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with the corporate office
\n● Develop and conduct regularly scheduled driver safety meetings
\n● Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy.
\n● Investigate customer service complaints relative to safety issues and take appropriate corrective action.
\n● Drive a school bus on designated routes
\n
\nQualifications:
\n● High school diploma or equivalent
\n● Minimum of 3 years experience as a school bus driver
\n● Possess all valid applicable state licenses and other required certifications to operate company vehicles (requirements vary by state)
\n● Possess all valid applicable state licenses and other required certifications to train and evaluate school bus driver (requirements vary by state)
\n● Thorough knowledge of state and federal regulations related to student transportation
\n● Excellent communication and interpersonal skills
\n● Strong organizational and record-keeping abilities
\n
\nRequired Licenses/Certifications:
\n● Valid Commercial Driver's License (CDL) with Passenger (P) and School Bus (S) endorsement
\n● State based trainer certification (BTW through CDE)
\n● First Aid/CPR Certification (preferred)
\n● BTW or state certification preferred
","id":"9c8d4a47-468d-492a-a257-fe415b2c367a","lists":[],"salaryRange":{"min":33,"max":38,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is: $70,000 - $80,000/yr
","salaryDescriptionPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is: $70,000 - $80,000/yr\n","text":"Field Supervisor","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"Key Responsibilities:
\n● Proactively recruit individuals to apply and train them to become School Bus Drivers
\n● Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary
\n● Provide ongoing training and performance evaluations for all driver employees
\n● Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with the corporate office
\n● Develop and conduct regularly scheduled driver safety meetings
\n● Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy.
\n● Investigate customer service complaints relative to safety issues and take appropriate corrective action.
\n● Drive a school bus on designated routes
\n
\nQualifications:
\n● High school diploma or equivalent
\n● Minimum of 3 years experience as a school bus driver
\n● Possess all valid applicable state licenses and other required certifications to operate company vehicles (requirements vary by state)
\n● Possess all valid applicable state licenses and other required certifications to train and evaluate school bus driver (requirements vary by state)
\n● Thorough knowledge of state and federal regulations related to student transportation
\n● Excellent communication and interpersonal skills
\n● Strong organizational and record-keeping abilities
\n
\nRequired Licenses/Certifications:
\n● Valid Commercial Driver's License (CDL) with Passenger (P) and School Bus (S) endorsement
\n● State based trainer certification (BTW through CDE)
\n● First Aid/CPR Certification (preferred)
\n● BTW or state certification preferred
","descriptionBodyPlain":"Key Responsibilities: \n● Proactively recruit individuals to apply and train them to become School Bus Drivers\n● Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary\n● Provide ongoing training and performance evaluations for all driver employees\n● Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with the corporate office\n● Develop and conduct regularly scheduled driver safety meetings\n● Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy.\n● Investigate customer service complaints relative to safety issues and take appropriate corrective action.\n● Drive a school bus on designated routes\n \nQualifications: \n● High school diploma or equivalent\n● Minimum of 3 years experience as a school bus driver\n● Possess all valid applicable state licenses and other required certifications to operate company vehicles (requirements vary by state)\n● Possess all valid applicable state licenses and other required certifications to train and evaluate school bus driver (requirements vary by state)\n● Thorough knowledge of state and federal regulations related to student transportation\n● Excellent communication and interpersonal skills\n● Strong organizational and record-keeping abilities\n \nRequired Licenses/Certifications: \n● Valid Commercial Driver's License (CDL) with Passenger (P) and School Bus (S) endorsement\n● State based trainer certification (BTW through CDE)\n● First Aid/CPR Certification (preferred)\n● BTW or state certification preferred\n","hostedUrl":"https://jobs.lever.co/ridezum/9c8d4a47-468d-492a-a257-fe415b2c367a","applyUrl":"https://jobs.lever.co/ridezum/9c8d4a47-468d-492a-a257-fe415b2c367a/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Philadelphia, PA","team":"Philadelphia, PA","allLocations":["Philadelphia, PA"]},"createdAt":1777510309536,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nKey Responsibilities: \n● Proactively recruit individuals to apply and train them to become School Bus Drivers\n● Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary\n● Provide ongoing training and performance evaluations for all driver employees\n● Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with the corporate office\n● Develop and conduct regularly scheduled driver safety meetings\n● Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy.\n● Investigate customer service complaints relative to safety issues and take appropriate corrective action.\n● Drive a school bus on designated routes\n● Direct reports up to at least 10\n \n \nQualifications: \n● High school diploma or equivalent\n● Minimum of 3 years experience as a school bus driver\n● Possess all valid applicable state licenses and other required certifications to operate company vehicles (requirements vary by state)\n● Possess all valid applicable state licenses and other required certifications to train and evaluate school bus driver (requirements vary by state)\n● Thorough knowledge of state and federal regulations related to student transportation\n● Excellent communication and interpersonal skills\n● Strong organizational and record-keeping abilities\n \nRequired Licenses/Certifications: \n● Valid Commercial Driver's License (CDL) with Passenger (P) and School Bus (S) endorsement\n● State based trainer certification (BTW through CDE)\n● First Aid/CPR Certification (preferred)\n● BTW or state certification preferred\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
Key Responsibilities:
\n● Proactively recruit individuals to apply and train them to become School Bus Drivers
\n● Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary
\n● Provide ongoing training and performance evaluations for all driver employees
\n● Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with the corporate office
\n● Develop and conduct regularly scheduled driver safety meetings
\n● Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy.
\n● Investigate customer service complaints relative to safety issues and take appropriate corrective action.
\n● Drive a school bus on designated routes
\n● Direct reports up to at least 10
\n
\n
\nQualifications:
\n● High school diploma or equivalent
\n● Minimum of 3 years experience as a school bus driver
\n● Possess all valid applicable state licenses and other required certifications to operate company vehicles (requirements vary by state)
\n● Possess all valid applicable state licenses and other required certifications to train and evaluate school bus driver (requirements vary by state)
\n● Thorough knowledge of state and federal regulations related to student transportation
\n● Excellent communication and interpersonal skills
\n● Strong organizational and record-keeping abilities
\n
\nRequired Licenses/Certifications:
\n● Valid Commercial Driver's License (CDL) with Passenger (P) and School Bus (S) endorsement
\n● State based trainer certification (BTW through CDE)
\n● First Aid/CPR Certification (preferred)
\n● BTW or state certification preferred
","id":"d82d457f-35ea-459f-bc73-b580fb6e39de","lists":[],"salaryRange":{"min":70000,"max":80000,"currency":"USD","interval":"per-year-salary"},"salaryDescription":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is: $70,000 - $80,000/yr
","salaryDescriptionPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is: $70,000 - $80,000/yr\n","text":"Field Supervisor","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"Key Responsibilities:
\n● Proactively recruit individuals to apply and train them to become School Bus Drivers
\n● Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary
\n● Provide ongoing training and performance evaluations for all driver employees
\n● Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with the corporate office
\n● Develop and conduct regularly scheduled driver safety meetings
\n● Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy.
\n● Investigate customer service complaints relative to safety issues and take appropriate corrective action.
\n● Drive a school bus on designated routes
\n● Direct reports up to at least 10
\n
\n
\nQualifications:
\n● High school diploma or equivalent
\n● Minimum of 3 years experience as a school bus driver
\n● Possess all valid applicable state licenses and other required certifications to operate company vehicles (requirements vary by state)
\n● Possess all valid applicable state licenses and other required certifications to train and evaluate school bus driver (requirements vary by state)
\n● Thorough knowledge of state and federal regulations related to student transportation
\n● Excellent communication and interpersonal skills
\n● Strong organizational and record-keeping abilities
\n
\nRequired Licenses/Certifications:
\n● Valid Commercial Driver's License (CDL) with Passenger (P) and School Bus (S) endorsement
\n● State based trainer certification (BTW through CDE)
\n● First Aid/CPR Certification (preferred)
\n● BTW or state certification preferred
","descriptionBodyPlain":"Key Responsibilities: \n● Proactively recruit individuals to apply and train them to become School Bus Drivers\n● Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary\n● Provide ongoing training and performance evaluations for all driver employees\n● Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with the corporate office\n● Develop and conduct regularly scheduled driver safety meetings\n● Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy.\n● Investigate customer service complaints relative to safety issues and take appropriate corrective action.\n● Drive a school bus on designated routes\n● Direct reports up to at least 10\n \n \nQualifications: \n● High school diploma or equivalent\n● Minimum of 3 years experience as a school bus driver\n● Possess all valid applicable state licenses and other required certifications to operate company vehicles (requirements vary by state)\n● Possess all valid applicable state licenses and other required certifications to train and evaluate school bus driver (requirements vary by state)\n● Thorough knowledge of state and federal regulations related to student transportation\n● Excellent communication and interpersonal skills\n● Strong organizational and record-keeping abilities\n \nRequired Licenses/Certifications: \n● Valid Commercial Driver's License (CDL) with Passenger (P) and School Bus (S) endorsement\n● State based trainer certification (BTW through CDE)\n● First Aid/CPR Certification (preferred)\n● BTW or state certification preferred\n","hostedUrl":"https://jobs.lever.co/ridezum/d82d457f-35ea-459f-bc73-b580fb6e39de","applyUrl":"https://jobs.lever.co/ridezum/d82d457f-35ea-459f-bc73-b580fb6e39de/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"Finance","location":"Redwood City, CA","team":"Accounting","allLocations":["Redwood City, CA"]},"createdAt":1771956245407,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nWho You Are: \n \nAs Zūm's Head of SOX and Internal Controls, you will play a key role in implementing internal controls and periodic testing of internal controls over financial reporting (ICFOR). This role will work closely with our outsourced service provider to coordinate and manage overall SOX compliance including design and operating effectiveness testing. Reporting directly to the VP Corporate Controller you will oversee all aspects of the SOX compliance program.\n \nThis role is based at the Company’s headquarters in Redwood Shores, CA and requires you to be onsite 3x/week (Monday, Tuesday, and Thursday). We will only consider candidates already based in the Bay Area. \n \nWhat You'll Do:\n \nOwn Business Process Financial Risk Management\n \n• Lead Risk Assessments: Drive comprehensive risk assessments across key financial and operational processes, including revenue, procure-to-pay (PTP), payroll, accounting, and infrastructure to identify control gaps and emerging risks\n• Design and Implement Control Activities: Develop and operationalize a robust internal controls framework for financial reporting, grounded in the COSO model. Design preventive and detective controls that ensure data integrity and reporting accuracy, with a focus on scalability and audit readiness\n• Execute the Controls Program Through Co-Sourced Providers: Oversee the day-to-day execution of the controls program by managing co-sourced partners and vendors. Ensure alignment with internal standards, timelines, and quality expectations, while maintaining strong coordination with internal stakeholders and auditors\n \nMonitor and Improve Processes\n \n• Integrated Monitoring Framework: Oversee the health, execution, and ongoing refinement of all internal controls, providing visibility into control performance. Rapidly identify gaps and recommend targeted remediations to establish a high-quality control environment\n• Regulatory Compliance and Standards Adherence: Align control activities with prevailing regulatory requirements and recognized industry frameworks for internal controls, ensuring readiness for public-company standards or similar large-scale compliance obligations\n• Controls Readiness: Coordinate with cross-functional teams to redesign or enhance systems and processes to achieve compliance and improve overall control effectiveness. Drive projects focused on addressing control gaps and proactively preparing for future control requirements\n \nLead and Influence\n \n• Cross-Functional Leadership: Collaborate with Finance, Operations, Compliance, and other stakeholders to build consensus on control objectives, adapting processes and policies to meet organizational needs at hyper scale\n• External Audit Liaison: Serve as the main point of contact for external auditors on Internal Controls, ensuring efficient handling of audit inquiries and proactive resolution of any findings\n• Evaluate and Map Business Process Flows: Conduct detailed mapping and analysis of end-to-end business processes, identifying and addressing financial reporting risks in a rapidly evolving environment\n• Educate Stakeholders: Provide clear guidance on internal controls and financial risk concepts to diverse audiences, fostering a culture of accountability and continuous improvement around risk management\n \nWhat You Bring To Zūm:\n \n• 8+ years of experience with SOX, IT audit, and IPE, preferably combined experience in the technology industry and a Big 4 accounting firm\n• Recent position as an audit leader of public companies in a Big Four accounting firm or equivalent experience as an Internal Audit or SOX program leader in a public company environment\n• Demonstrate strong project management skills and enhance the integrated control environment using current technology\n• Controls Readiness / Controls Implementation Experience: Demonstrated background in preparing for and executing financial or IT controls programs (or similar compliance initiatives) in a fast-paced, innovative setting\n• Technology Proficiency: Technologically savvy with advanced Excel/Google Sheets skills. You know how to do things like data visualization, detailed reporting, interpreting large datasets, and using Excel formulas for analysis to ensure data integrity. Exposure to modern ERP systems and control/risk management tools (e.g., Workiva, AuditBoard, Netsuite, Carta) is advantageous\n• Strong Leadership and Communication Skills: Adept at leading cross-functional teams and managing complex projects with multiple stakeholders. Excellent written and verbal communication abilities are essential\n• Analytical and Problem-Solving Skills: Skilled at analyzing processes, identifying risks, and devising effective, scalable controls. Experience driving process improvements that enhance efficiency and reliability is highly valued\n• Professional Certifications: CPA, CA, CIA, CISA or similar accreditation preferred, demonstrating a deep understanding of the COSO framework and its application in dynamic, high-growth environments\n• Bachelor’s degree in accounting, Management Information Systems or Finance\n \nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $212,000 to $236,000\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
Who You Are:
\n
\nAs Zūm's Head of SOX and Internal Controls, you will play a key role in implementing internal controls and periodic testing of internal controls over financial reporting (ICFOR). This role will work closely with our outsourced service provider to coordinate and manage overall SOX compliance including design and operating effectiveness testing. Reporting directly to the VP Corporate Controller you will oversee all aspects of the SOX compliance program.
\n
\nThis role is based at the Company’s headquarters in Redwood Shores, CA and requires you to be onsite 3x/week (Monday, Tuesday, and Thursday). We will only consider candidates already based in the Bay Area.
\n
\nWhat You'll Do:
\n
\nOwn Business Process Financial Risk Management
\n
\n• Lead Risk Assessments: Drive comprehensive risk assessments across key financial and operational processes, including revenue, procure-to-pay (PTP), payroll, accounting, and infrastructure to identify control gaps and emerging risks
\n• Design and Implement Control Activities: Develop and operationalize a robust internal controls framework for financial reporting, grounded in the COSO model. Design preventive and detective controls that ensure data integrity and reporting accuracy, with a focus on scalability and audit readiness
\n• Execute the Controls Program Through Co-Sourced Providers: Oversee the day-to-day execution of the controls program by managing co-sourced partners and vendors. Ensure alignment with internal standards, timelines, and quality expectations, while maintaining strong coordination with internal stakeholders and auditors
\n
\nMonitor and Improve Processes
\n
\n• Integrated Monitoring Framework: Oversee the health, execution, and ongoing refinement of all internal controls, providing visibility into control performance. Rapidly identify gaps and recommend targeted remediations to establish a high-quality control environment
\n• Regulatory Compliance and Standards Adherence: Align control activities with prevailing regulatory requirements and recognized industry frameworks for internal controls, ensuring readiness for public-company standards or similar large-scale compliance obligations
\n• Controls Readiness: Coordinate with cross-functional teams to redesign or enhance systems and processes to achieve compliance and improve overall control effectiveness. Drive projects focused on addressing control gaps and proactively preparing for future control requirements
\n
\nLead and Influence
\n
\n• Cross-Functional Leadership: Collaborate with Finance, Operations, Compliance, and other stakeholders to build consensus on control objectives, adapting processes and policies to meet organizational needs at hyper scale
\n• External Audit Liaison: Serve as the main point of contact for external auditors on Internal Controls, ensuring efficient handling of audit inquiries and proactive resolution of any findings
\n• Evaluate and Map Business Process Flows: Conduct detailed mapping and analysis of end-to-end business processes, identifying and addressing financial reporting risks in a rapidly evolving environment
\n• Educate Stakeholders: Provide clear guidance on internal controls and financial risk concepts to diverse audiences, fostering a culture of accountability and continuous improvement around risk management
\n
\nWhat You Bring To Zūm:
\n
\n• 8+ years of experience with SOX, IT audit, and IPE, preferably combined experience in the technology industry and a Big 4 accounting firm
\n• Recent position as an audit leader of public companies in a Big Four accounting firm or equivalent experience as an Internal Audit or SOX program leader in a public company environment
\n• Demonstrate strong project management skills and enhance the integrated control environment using current technology
\n• Controls Readiness / Controls Implementation Experience: Demonstrated background in preparing for and executing financial or IT controls programs (or similar compliance initiatives) in a fast-paced, innovative setting
\n• Technology Proficiency: Technologically savvy with advanced Excel/Google Sheets skills. You know how to do things like data visualization, detailed reporting, interpreting large datasets, and using Excel formulas for analysis to ensure data integrity. Exposure to modern ERP systems and control/risk management tools (e.g., Workiva, AuditBoard, Netsuite, Carta) is advantageous
\n• Strong Leadership and Communication Skills: Adept at leading cross-functional teams and managing complex projects with multiple stakeholders. Excellent written and verbal communication abilities are essential
\n• Analytical and Problem-Solving Skills: Skilled at analyzing processes, identifying risks, and devising effective, scalable controls. Experience driving process improvements that enhance efficiency and reliability is highly valued
\n• Professional Certifications: CPA, CA, CIA, CISA or similar accreditation preferred, demonstrating a deep understanding of the COSO framework and its application in dynamic, high-growth environments
\n• Bachelor’s degree in accounting, Management Information Systems or Finance
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $212,000 to $236,000
","id":"f963c322-a3ff-4e8d-998c-cbff411e3b69","lists":[],"text":"Head of SOX and Internal Controls","country":"US","workplaceType":"hybrid","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"Who You Are:
\n
\nAs Zūm's Head of SOX and Internal Controls, you will play a key role in implementing internal controls and periodic testing of internal controls over financial reporting (ICFOR). This role will work closely with our outsourced service provider to coordinate and manage overall SOX compliance including design and operating effectiveness testing. Reporting directly to the VP Corporate Controller you will oversee all aspects of the SOX compliance program.
\n
\nThis role is based at the Company’s headquarters in Redwood Shores, CA and requires you to be onsite 3x/week (Monday, Tuesday, and Thursday). We will only consider candidates already based in the Bay Area.
\n
\nWhat You'll Do:
\n
\nOwn Business Process Financial Risk Management
\n
\n• Lead Risk Assessments: Drive comprehensive risk assessments across key financial and operational processes, including revenue, procure-to-pay (PTP), payroll, accounting, and infrastructure to identify control gaps and emerging risks
\n• Design and Implement Control Activities: Develop and operationalize a robust internal controls framework for financial reporting, grounded in the COSO model. Design preventive and detective controls that ensure data integrity and reporting accuracy, with a focus on scalability and audit readiness
\n• Execute the Controls Program Through Co-Sourced Providers: Oversee the day-to-day execution of the controls program by managing co-sourced partners and vendors. Ensure alignment with internal standards, timelines, and quality expectations, while maintaining strong coordination with internal stakeholders and auditors
\n
\nMonitor and Improve Processes
\n
\n• Integrated Monitoring Framework: Oversee the health, execution, and ongoing refinement of all internal controls, providing visibility into control performance. Rapidly identify gaps and recommend targeted remediations to establish a high-quality control environment
\n• Regulatory Compliance and Standards Adherence: Align control activities with prevailing regulatory requirements and recognized industry frameworks for internal controls, ensuring readiness for public-company standards or similar large-scale compliance obligations
\n• Controls Readiness: Coordinate with cross-functional teams to redesign or enhance systems and processes to achieve compliance and improve overall control effectiveness. Drive projects focused on addressing control gaps and proactively preparing for future control requirements
\n
\nLead and Influence
\n
\n• Cross-Functional Leadership: Collaborate with Finance, Operations, Compliance, and other stakeholders to build consensus on control objectives, adapting processes and policies to meet organizational needs at hyper scale
\n• External Audit Liaison: Serve as the main point of contact for external auditors on Internal Controls, ensuring efficient handling of audit inquiries and proactive resolution of any findings
\n• Evaluate and Map Business Process Flows: Conduct detailed mapping and analysis of end-to-end business processes, identifying and addressing financial reporting risks in a rapidly evolving environment
\n• Educate Stakeholders: Provide clear guidance on internal controls and financial risk concepts to diverse audiences, fostering a culture of accountability and continuous improvement around risk management
\n
\nWhat You Bring To Zūm:
\n
\n• 8+ years of experience with SOX, IT audit, and IPE, preferably combined experience in the technology industry and a Big 4 accounting firm
\n• Recent position as an audit leader of public companies in a Big Four accounting firm or equivalent experience as an Internal Audit or SOX program leader in a public company environment
\n• Demonstrate strong project management skills and enhance the integrated control environment using current technology
\n• Controls Readiness / Controls Implementation Experience: Demonstrated background in preparing for and executing financial or IT controls programs (or similar compliance initiatives) in a fast-paced, innovative setting
\n• Technology Proficiency: Technologically savvy with advanced Excel/Google Sheets skills. You know how to do things like data visualization, detailed reporting, interpreting large datasets, and using Excel formulas for analysis to ensure data integrity. Exposure to modern ERP systems and control/risk management tools (e.g., Workiva, AuditBoard, Netsuite, Carta) is advantageous
\n• Strong Leadership and Communication Skills: Adept at leading cross-functional teams and managing complex projects with multiple stakeholders. Excellent written and verbal communication abilities are essential
\n• Analytical and Problem-Solving Skills: Skilled at analyzing processes, identifying risks, and devising effective, scalable controls. Experience driving process improvements that enhance efficiency and reliability is highly valued
\n• Professional Certifications: CPA, CA, CIA, CISA or similar accreditation preferred, demonstrating a deep understanding of the COSO framework and its application in dynamic, high-growth environments
\n• Bachelor’s degree in accounting, Management Information Systems or Finance
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $212,000 to $236,000
","descriptionBodyPlain":"Who You Are: \n \nAs Zūm's Head of SOX and Internal Controls, you will play a key role in implementing internal controls and periodic testing of internal controls over financial reporting (ICFOR). This role will work closely with our outsourced service provider to coordinate and manage overall SOX compliance including design and operating effectiveness testing. Reporting directly to the VP Corporate Controller you will oversee all aspects of the SOX compliance program.\n \nThis role is based at the Company’s headquarters in Redwood Shores, CA and requires you to be onsite 3x/week (Monday, Tuesday, and Thursday). We will only consider candidates already based in the Bay Area. \n \nWhat You'll Do:\n \nOwn Business Process Financial Risk Management\n \n• Lead Risk Assessments: Drive comprehensive risk assessments across key financial and operational processes, including revenue, procure-to-pay (PTP), payroll, accounting, and infrastructure to identify control gaps and emerging risks\n• Design and Implement Control Activities: Develop and operationalize a robust internal controls framework for financial reporting, grounded in the COSO model. Design preventive and detective controls that ensure data integrity and reporting accuracy, with a focus on scalability and audit readiness\n• Execute the Controls Program Through Co-Sourced Providers: Oversee the day-to-day execution of the controls program by managing co-sourced partners and vendors. Ensure alignment with internal standards, timelines, and quality expectations, while maintaining strong coordination with internal stakeholders and auditors\n \nMonitor and Improve Processes\n \n• Integrated Monitoring Framework: Oversee the health, execution, and ongoing refinement of all internal controls, providing visibility into control performance. Rapidly identify gaps and recommend targeted remediations to establish a high-quality control environment\n• Regulatory Compliance and Standards Adherence: Align control activities with prevailing regulatory requirements and recognized industry frameworks for internal controls, ensuring readiness for public-company standards or similar large-scale compliance obligations\n• Controls Readiness: Coordinate with cross-functional teams to redesign or enhance systems and processes to achieve compliance and improve overall control effectiveness. Drive projects focused on addressing control gaps and proactively preparing for future control requirements\n \nLead and Influence\n \n• Cross-Functional Leadership: Collaborate with Finance, Operations, Compliance, and other stakeholders to build consensus on control objectives, adapting processes and policies to meet organizational needs at hyper scale\n• External Audit Liaison: Serve as the main point of contact for external auditors on Internal Controls, ensuring efficient handling of audit inquiries and proactive resolution of any findings\n• Evaluate and Map Business Process Flows: Conduct detailed mapping and analysis of end-to-end business processes, identifying and addressing financial reporting risks in a rapidly evolving environment\n• Educate Stakeholders: Provide clear guidance on internal controls and financial risk concepts to diverse audiences, fostering a culture of accountability and continuous improvement around risk management\n \nWhat You Bring To Zūm:\n \n• 8+ years of experience with SOX, IT audit, and IPE, preferably combined experience in the technology industry and a Big 4 accounting firm\n• Recent position as an audit leader of public companies in a Big Four accounting firm or equivalent experience as an Internal Audit or SOX program leader in a public company environment\n• Demonstrate strong project management skills and enhance the integrated control environment using current technology\n• Controls Readiness / Controls Implementation Experience: Demonstrated background in preparing for and executing financial or IT controls programs (or similar compliance initiatives) in a fast-paced, innovative setting\n• Technology Proficiency: Technologically savvy with advanced Excel/Google Sheets skills. You know how to do things like data visualization, detailed reporting, interpreting large datasets, and using Excel formulas for analysis to ensure data integrity. Exposure to modern ERP systems and control/risk management tools (e.g., Workiva, AuditBoard, Netsuite, Carta) is advantageous\n• Strong Leadership and Communication Skills: Adept at leading cross-functional teams and managing complex projects with multiple stakeholders. Excellent written and verbal communication abilities are essential\n• Analytical and Problem-Solving Skills: Skilled at analyzing processes, identifying risks, and devising effective, scalable controls. Experience driving process improvements that enhance efficiency and reliability is highly valued\n• Professional Certifications: CPA, CA, CIA, CISA or similar accreditation preferred, demonstrating a deep understanding of the COSO framework and its application in dynamic, high-growth environments\n• Bachelor’s degree in accounting, Management Information Systems or Finance\n \nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $212,000 to $236,000\n","hostedUrl":"https://jobs.lever.co/ridezum/f963c322-a3ff-4e8d-998c-cbff411e3b69","applyUrl":"https://jobs.lever.co/ridezum/f963c322-a3ff-4e8d-998c-cbff411e3b69/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Yonkers, NY","team":"Yonkers, NY","allLocations":["Yonkers, NY"]},"createdAt":1775785366581,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Location Manager to lead transportation operations at Yonker, NY. This role encompasses the complete operational lifecycle—from bid development and startup to daily management and continuous improvement. You'll build high-performing teams, manage P&L accountability, and establish best-in-class transportation operations that exceed customer expectations.\nWhat Makes You Successful in This Role\nYou're a decisive leader who thrives in dynamic, fast-paced environments where every day brings new challenges. You balance operational urgency with safety discipline, never compromising on what matters most. You're a natural relationship builder who earns trust with customers, employees, and stakeholders through consistent follow-through. You see potential in people and invest in their growth, building teams that take ownership and deliver results. You're equally comfortable reviewing financial reports, walking the yard with drivers, and presenting to school district administrators. You take pride in building something from the ground up and have the resilience and initiative to overcome obstacles without waiting for permission.\nResponsibilities\nOperational Leadership & Start-Up\nExecute complete site start-ups for newly awarded contracts, team hiring, facility setup, IT implementation\nDevelop training and hiring programs for location that meets or exceeds state, federal, and district guidelines\nDevelop and maintain customer and stakeholder relationships, consistently exceeding expectations through proactive communication and service delivery\nManage assigned contract operations, ensuring consistency and excellence\nPerformance Management & Safety\nUtilize Zum's IT infrastructure to monitor, analyze, and exceed balanced scorecard KPIs across all operational areas\nSpearhead a behavioral safety culture that protects employees, students, and the broader community\nOversee Safety Department compliance with state, federal, DOT regulations, RFP requirements, and meticulous record keeping\nReview all incident reports, ensure proper accident/incident reporting procedures, and submit documentation as required\nMaintain P&L accountability in alignment with company financial guidelines\nTeam Development & Operations\nCollaborate with Human Resources, Recruiting, and Safety teams to strategize and execute hiring plans that support operational needs\nDevelop and coach Zum employees to become our next generation of leaders through mentoring and growth opportunities\nPartner with Maintenance leaders to ensure complete fleet readiness and maintain accurate inventory meeting all regulatory and contractual requirements\nOversee daily operations including scheduling, staffing, field trip/charter processes, route awards, and trip execution\nWork with the payroll department to ensure timely, accurate processing and resolve discrepancies promptly\nManage union relationship according to collective bargaining agreement (CBA) guidelines\nMaintain organized, safe, clean, and efficient operational facilities\nPartner with Safety Manager to coordinate accident investigations and workers' compensation cases, working with insurance adjusters and claims administrators to ensure accountability and timely resolution\nBuild and maintain strong relationships with school district partners and community to ensure service excellence\nQualifications\nBasic Qualifications \nDemonstrated experience managing full profit and loss (P&L) accountability with operational oversight and KPI responsibility\n5+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries\nExperience with scheduling, staffing, planning, and operational execution\n5+ years of experience maintaining client-facing relationships and managing customer accounts in an operational environment, with demonstrated ability to deliver customer service to both external clients and internal stakeholders\nExperience managing salaried leaders and/or coordinating across multiple departments\nTrack record of career progression supported by relevant certifications or continuing education, with demonstrated success in developing direct reports and building high-performing teams\nComprehensive understanding of and demonstrated experience with safety practices, protocols, processes, compliance requirements, and regulatory standards\nPreferred Qualifications \nExperience managing in a unionized (CBA) environment\nPrior leadership in transportation start-up or new district launch, including sourcing facilities, implementing IT systems, building teams, and intaking fleet vehicles\nDemonstrated experience successfully managing through periods of rapid organizational growth or major management/structural changes\nProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides)\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
\n
About the Role
\n
We're seeking an experienced Location Manager to lead transportation operations at Yonker, NY. This role encompasses the complete operational lifecycle—from bid development and startup to daily management and continuous improvement. You'll build high-performing teams, manage P&L accountability, and establish best-in-class transportation operations that exceed customer expectations.
\n
What Makes You Successful in This Role
\n
You're a decisive leader who thrives in dynamic, fast-paced environments where every day brings new challenges. You balance operational urgency with safety discipline, never compromising on what matters most. You're a natural relationship builder who earns trust with customers, employees, and stakeholders through consistent follow-through. You see potential in people and invest in their growth, building teams that take ownership and deliver results. You're equally comfortable reviewing financial reports, walking the yard with drivers, and presenting to school district administrators. You take pride in building something from the ground up and have the resilience and initiative to overcome obstacles without waiting for permission.
\n
Responsibilities
\n
Operational Leadership & Start-Up
\n
\n- Execute complete site start-ups for newly awarded contracts, team hiring, facility setup, IT implementation
\n- Develop training and hiring programs for location that meets or exceeds state, federal, and district guidelines
\n- Develop and maintain customer and stakeholder relationships, consistently exceeding expectations through proactive communication and service delivery
\n- Manage assigned contract operations, ensuring consistency and excellence
\n
\n
Performance Management & Safety
\n
\n- Utilize Zum's IT infrastructure to monitor, analyze, and exceed balanced scorecard KPIs across all operational areas
\n- Spearhead a behavioral safety culture that protects employees, students, and the broader community
\n- Oversee Safety Department compliance with state, federal, DOT regulations, RFP requirements, and meticulous record keeping
\n- Review all incident reports, ensure proper accident/incident reporting procedures, and submit documentation as required
\n- Maintain P&L accountability in alignment with company financial guidelines
\n
\n
Team Development & Operations
\n
\n- Collaborate with Human Resources, Recruiting, and Safety teams to strategize and execute hiring plans that support operational needs
\n- Develop and coach Zum employees to become our next generation of leaders through mentoring and growth opportunities
\n- Partner with Maintenance leaders to ensure complete fleet readiness and maintain accurate inventory meeting all regulatory and contractual requirements
\n- Oversee daily operations including scheduling, staffing, field trip/charter processes, route awards, and trip execution
\n- Work with the payroll department to ensure timely, accurate processing and resolve discrepancies promptly
\n- Manage union relationship according to collective bargaining agreement (CBA) guidelines
\n- Maintain organized, safe, clean, and efficient operational facilities
\n- Partner with Safety Manager to coordinate accident investigations and workers' compensation cases, working with insurance adjusters and claims administrators to ensure accountability and timely resolution
\n- Build and maintain strong relationships with school district partners and community to ensure service excellence
\n
\n
Qualifications
\n
Basic Qualifications
\n
\n- Demonstrated experience managing full profit and loss (P&L) accountability with operational oversight and KPI responsibility
\n- 5+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries
\n- Experience with scheduling, staffing, planning, and operational execution
\n- 5+ years of experience maintaining client-facing relationships and managing customer accounts in an operational environment, with demonstrated ability to deliver customer service to both external clients and internal stakeholders
\n- Experience managing salaried leaders and/or coordinating across multiple departments
\n- Track record of career progression supported by relevant certifications or continuing education, with demonstrated success in developing direct reports and building high-performing teams
\n- Comprehensive understanding of and demonstrated experience with safety practices, protocols, processes, compliance requirements, and regulatory standards
\n
\n
Preferred Qualifications
\n
\n- Experience managing in a unionized (CBA) environment
\n- Prior leadership in transportation start-up or new district launch, including sourcing facilities, implementing IT systems, building teams, and intaking fleet vehicles
\n- Demonstrated experience successfully managing through periods of rapid organizational growth or major management/structural changes
\n- Proficiency with Microsoft or G Suite applications (Sheets, Docs, Slides)
\n
\n
About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"\n
About the Role
\n
We're seeking an experienced Location Manager to lead transportation operations at Yonker, NY. This role encompasses the complete operational lifecycle—from bid development and startup to daily management and continuous improvement. You'll build high-performing teams, manage P&L accountability, and establish best-in-class transportation operations that exceed customer expectations.
\n
What Makes You Successful in This Role
\n
You're a decisive leader who thrives in dynamic, fast-paced environments where every day brings new challenges. You balance operational urgency with safety discipline, never compromising on what matters most. You're a natural relationship builder who earns trust with customers, employees, and stakeholders through consistent follow-through. You see potential in people and invest in their growth, building teams that take ownership and deliver results. You're equally comfortable reviewing financial reports, walking the yard with drivers, and presenting to school district administrators. You take pride in building something from the ground up and have the resilience and initiative to overcome obstacles without waiting for permission.
\n
Responsibilities
\n
Operational Leadership & Start-Up
\n
\n- Execute complete site start-ups for newly awarded contracts, team hiring, facility setup, IT implementation
\n- Develop training and hiring programs for location that meets or exceeds state, federal, and district guidelines
\n- Develop and maintain customer and stakeholder relationships, consistently exceeding expectations through proactive communication and service delivery
\n- Manage assigned contract operations, ensuring consistency and excellence
\n
\n
Performance Management & Safety
\n
\n- Utilize Zum's IT infrastructure to monitor, analyze, and exceed balanced scorecard KPIs across all operational areas
\n- Spearhead a behavioral safety culture that protects employees, students, and the broader community
\n- Oversee Safety Department compliance with state, federal, DOT regulations, RFP requirements, and meticulous record keeping
\n- Review all incident reports, ensure proper accident/incident reporting procedures, and submit documentation as required
\n- Maintain P&L accountability in alignment with company financial guidelines
\n
\n
Team Development & Operations
\n
\n- Collaborate with Human Resources, Recruiting, and Safety teams to strategize and execute hiring plans that support operational needs
\n- Develop and coach Zum employees to become our next generation of leaders through mentoring and growth opportunities
\n- Partner with Maintenance leaders to ensure complete fleet readiness and maintain accurate inventory meeting all regulatory and contractual requirements
\n- Oversee daily operations including scheduling, staffing, field trip/charter processes, route awards, and trip execution
\n- Work with the payroll department to ensure timely, accurate processing and resolve discrepancies promptly
\n- Manage union relationship according to collective bargaining agreement (CBA) guidelines
\n- Maintain organized, safe, clean, and efficient operational facilities
\n- Partner with Safety Manager to coordinate accident investigations and workers' compensation cases, working with insurance adjusters and claims administrators to ensure accountability and timely resolution
\n- Build and maintain strong relationships with school district partners and community to ensure service excellence
\n
\n
Qualifications
\n
Basic Qualifications
\n
\n- Demonstrated experience managing full profit and loss (P&L) accountability with operational oversight and KPI responsibility
\n- 5+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries
\n- Experience with scheduling, staffing, planning, and operational execution
\n- 5+ years of experience maintaining client-facing relationships and managing customer accounts in an operational environment, with demonstrated ability to deliver customer service to both external clients and internal stakeholders
\n- Experience managing salaried leaders and/or coordinating across multiple departments
\n- Track record of career progression supported by relevant certifications or continuing education, with demonstrated success in developing direct reports and building high-performing teams
\n- Comprehensive understanding of and demonstrated experience with safety practices, protocols, processes, compliance requirements, and regulatory standards
\n
\n
Preferred Qualifications
\n
\n- Experience managing in a unionized (CBA) environment
\n- Prior leadership in transportation start-up or new district launch, including sourcing facilities, implementing IT systems, building teams, and intaking fleet vehicles
\n- Demonstrated experience successfully managing through periods of rapid organizational growth or major management/structural changes
\n- Proficiency with Microsoft or G Suite applications (Sheets, Docs, Slides)
\n
\n
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"St. Louis, MO","team":"St. Louis, MO","allLocations":["St. Louis, MO"]},"createdAt":1775167572603,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Location Manager to lead transportation operations at St. Louis, MO. This role encompasses the complete operational lifecycle to daily management and continuous improvement. You'll build high-performing teams, manage P&L accountability, and establish best-in-class transportation operations that exceed customer expectations.\n \nWhat Makes You Successful in This Role\nYou're a decisive leader who thrives in dynamic, fast-paced environments where every day brings new challenges. You balance operational urgency with safety discipline, never compromising on what matters most. You're a natural relationship builder who earns trust with customers, employees, and stakeholders through consistent follow-through. You see potential in people and invest in their growth, building teams that take ownership and deliver results. You're equally comfortable reviewing financial reports, walking the yard with drivers, and presenting to school district administrators. You take pride in building something from the ground up and have the resilience and initiative to overcome obstacles without waiting for permission.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
\n
About the Role
\n
We're seeking an experienced Location Manager to lead transportation operations at St. Louis, MO. This role encompasses the complete operational lifecycle to daily management and continuous improvement. You'll build high-performing teams, manage P&L accountability, and establish best-in-class transportation operations that exceed customer expectations.
\n
\n
What Makes You Successful in This Role
\n
You're a decisive leader who thrives in dynamic, fast-paced environments where every day brings new challenges. You balance operational urgency with safety discipline, never compromising on what matters most. You're a natural relationship builder who earns trust with customers, employees, and stakeholders through consistent follow-through. You see potential in people and invest in their growth, building teams that take ownership and deliver results. You're equally comfortable reviewing financial reports, walking the yard with drivers, and presenting to school district administrators. You take pride in building something from the ground up and have the resilience and initiative to overcome obstacles without waiting for permission.
\n
\n
Operational Leadership
\n
\n- \n
Develop training and hiring programs for location that meets or exceeds state, federal, and district guidelines
\n \n- \n
Develop and maintain customer and stakeholder relationships, consistently exceeding expectations through proactive communication and service delivery
\n \n- \n
Manage assigned contract operations, ensuring consistency and excellence
\n \n\n\n
Performance Management & Safety
\n
\n- \n
Utilize Zum's IT infrastructure to monitor, analyze, and exceed balanced scorecard KPIs across all operational areas
\n \n- \n
Spearhead a behavioral safety culture that protects employees, students, and the broader community
\n \n- \n
Oversee Safety Department compliance with state, federal, DOT regulations, RFP requirements, and meticulous record keeping
\n \n- \n
Review all incident reports, ensure proper accident/incident reporting procedures, and submit documentation as required
\n \n- \n
Maintain P&L accountability in alignment with company financial guidelines
\n \n\nTeam Development & Operations
\n\n- \n
Collaborate with Human Resources, Recruiting, and Safety teams to strategize and execute hiring plans that support operational needs
\n \n- \n
Develop and coach Zum employees to become our next generation of leaders through mentoring and growth opportunities
\n \n- \n
Partner with Maintenance leaders to ensure complete fleet readiness and maintain accurate inventory meeting all regulatory and contractual requirements
\n \n- \n
Oversee daily operations including scheduling, staffing, field trip/charter processes, route awards, and trip execution
\n \n- \n
Work with the payroll department to ensure timely, accurate processing and resolve discrepancies promptly
\n \n- \n
Manage union relationship according to collective bargaining agreement (CBA) guidelines
\n \n- \n
Maintain organized, safe, clean, and efficient operational facilities
\n \n- \n
Partner with Safety Manager to coordinate accident investigations and workers' compensation cases, working with insurance adjusters and claims administrators to ensure accountability and timely resolution
\n \n- \n
Build and maintain strong relationships with school district partners and community to ensure service excellence
\n \n\n
\n
\n
Basic Qualifications
\n
\n- \n
Demonstrated experience managing full profit and loss (P&L) accountability with operational oversight and KPI responsibility
\n \n- \n
5+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries
\n \n- \n
Experience with scheduling, staffing, planning, and operational execution
\n \n\n
\n
About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"\n
About the Role
\n
We're seeking an experienced Location Manager to lead transportation operations at St. Louis, MO. This role encompasses the complete operational lifecycle to daily management and continuous improvement. You'll build high-performing teams, manage P&L accountability, and establish best-in-class transportation operations that exceed customer expectations.
\n
\n
What Makes You Successful in This Role
\n
You're a decisive leader who thrives in dynamic, fast-paced environments where every day brings new challenges. You balance operational urgency with safety discipline, never compromising on what matters most. You're a natural relationship builder who earns trust with customers, employees, and stakeholders through consistent follow-through. You see potential in people and invest in their growth, building teams that take ownership and deliver results. You're equally comfortable reviewing financial reports, walking the yard with drivers, and presenting to school district administrators. You take pride in building something from the ground up and have the resilience and initiative to overcome obstacles without waiting for permission.
\n
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US: $110k - $125k
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Yonkers, NY","team":"Yonkers, NY","allLocations":["Yonkers, NY"]},"createdAt":1775786787711,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Shop Manager to lead maintenance operations at our Yonker, NY location. This role encompasses the complete maintenance lifecycle—from fleet intake and facility setup to daily shop management and continuous improvement. You'll build high-performing technician teams, manage maintenance budgets and KPIs, and establish best-in-class fleet operations that ensure maximum vehicle availability and safety compliance. You'll be the backbone of our transportation operations, ensuring every vehicle is safe, reliable, and ready to serve students and communities.\nWhat Makes You Successful in This Role\nYou're a hands-on leader who thrives in the controlled chaos of a busy maintenance facility where priorities shift by the hour. You balance operational urgency with meticulous safety and compliance standards, never cutting corners on what matters most. You're a natural problem-solver who can diagnose both mechanical issues and operational inefficiencies with equal skill. You see potential in technicians and invest in their development, building teams that take pride in their work and own their outcomes. You're equally comfortable reviewing work orders and budget reports, troubleshooting a complex electrical issue with your team, or explaining fleet readiness metrics to district administrators. You take pride in running a tight ship—where tools are accounted for, documentation is impeccable, and buses roll out on time.\nResponsibilities\nOperational Leadership & Fleet Readiness\nExecute complete shop start-ups for newly awarded contracts, including facility setup, tool and equipment procurement, parts inventory establishment, and fleet intake processes\nDevelop and maintain preventive maintenance programs that meet or exceed state, federal, DOT, and district requirements\nEnsure maximum daily vehicle availability through strategic maintenance scheduling, efficient repair workflows, and proactive fleet health monitoring\nManage shop operations to ensure consistency and excellence across all maintenance activities\nPartner with Location Manager to coordinate fleet readiness and support operational scheduling needs\nPerformance Management & Safety\nUtilize Zum's fleet management systems to monitor, analyze, and exceed maintenance KPIs including PMI compliance, mean distance between failures, out-of-service time, and first-time fix rates\nLead a safety-first maintenance culture that protects technicians, drivers, students, and the broader community\nEnsure complete compliance with FMCSA, DOT, CHP Motor Vehicle Safety Standards, ADA requirements, and all applicable federal and state regulations\nMaintain meticulous maintenance records, inspection documentation, and regulatory files ready for audit at all times\nMaintain maintenance budget accountability in alignment with company financial guidelines\nTeam Development & Shop Operations\nCollaborate with Human Resources and Recruiting teams to strategize and execute hiring plans for technician positions that support operational needs\nDevelop and coach maintenance technicians through mentoring, skills training, and career growth opportunities\nOversee daily shop operations including work order management, parts inventory control, vendor relationships, and warranty claim processing\nEstablish and adjust maintenance priorities based on operational demands, parts availability, and fleet requirements\nMaintain organized, safe, clean, and efficient shop facilities with proper tool control and hazardous materials management\nQualifications\nBasic Qualifications:\n5+ years of experience managing shop operations in a commercial repair environment such as fleet maintenance, diesel repair, heavy equipment service, trucking maintenance facilities, or similar settings where managing multiple concurrent repairs and minimizing vehicle downtime are essential\n3+ years of experience directly supervising and managing a team of 3 or more technicians in a commercial fleet maintenance environment\nFleet management and software proficiency - Experience utilizing fleet management software systems (such as Fleetio, Geotab, Samsara, Fleet Complete, Google Workspace/Microsoft Office Suite or similar platforms) to track vehicle maintenance schedules, manage work orders and parts inventory, generate reports, and handle daily communication and operational documentation\nRegulatory compliance experience – Demonstrated experience managing compliance with FMCSA and DOT requirements, including maintaining inspection records, driver qualification files, and maintenance documentation. Ability to speak to a time when you prepared for or underwent a State or Federal audit and ensured regulatory compliance across shop operations and fleet maintenance records\nPreferred Qualifications:\nExperience managing in a unionized (CBA) environment\nDemonstrated experience successfully managing through periods of rapid organizational growth or major management/structural changes\nValid CDL license with ability to operate commercial fleet vehicles\nASE certifications or manufacturer/dealer technical training credentials\nKnowledge of Federal DOT regulations and State/Local commercial vehicle compliance requirements\nAdditional industry certifications (EPA 609, OSHA safety training, or specialized equipment certifications)\n\n\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
\n
About the Role
\n
We're seeking an experienced Shop Manager to lead maintenance operations at our Yonker, NY location. This role encompasses the complete maintenance lifecycle—from fleet intake and facility setup to daily shop management and continuous improvement. You'll build high-performing technician teams, manage maintenance budgets and KPIs, and establish best-in-class fleet operations that ensure maximum vehicle availability and safety compliance. You'll be the backbone of our transportation operations, ensuring every vehicle is safe, reliable, and ready to serve students and communities.
\n
What Makes You Successful in This Role
\n
You're a hands-on leader who thrives in the controlled chaos of a busy maintenance facility where priorities shift by the hour. You balance operational urgency with meticulous safety and compliance standards, never cutting corners on what matters most. You're a natural problem-solver who can diagnose both mechanical issues and operational inefficiencies with equal skill. You see potential in technicians and invest in their development, building teams that take pride in their work and own their outcomes. You're equally comfortable reviewing work orders and budget reports, troubleshooting a complex electrical issue with your team, or explaining fleet readiness metrics to district administrators. You take pride in running a tight ship—where tools are accounted for, documentation is impeccable, and buses roll out on time.
\n
Responsibilities
\n
Operational Leadership & Fleet Readiness
\n
\n- \n
Execute complete shop start-ups for newly awarded contracts, including facility setup, tool and equipment procurement, parts inventory establishment, and fleet intake processes
\n \n- \n
Develop and maintain preventive maintenance programs that meet or exceed state, federal, DOT, and district requirements
\n \n- \n
Ensure maximum daily vehicle availability through strategic maintenance scheduling, efficient repair workflows, and proactive fleet health monitoring
\n \n- \n
Manage shop operations to ensure consistency and excellence across all maintenance activities
\n \n- \n
Partner with Location Manager to coordinate fleet readiness and support operational scheduling needs
\n \n
\n
Performance Management & Safety
\n
\n- \n
Utilize Zum's fleet management systems to monitor, analyze, and exceed maintenance KPIs including PMI compliance, mean distance between failures, out-of-service time, and first-time fix rates
\n \n- \n
Lead a safety-first maintenance culture that protects technicians, drivers, students, and the broader community
\n \n- \n
Ensure complete compliance with FMCSA, DOT, CHP Motor Vehicle Safety Standards, ADA requirements, and all applicable federal and state regulations
\n \n- \n
Maintain meticulous maintenance records, inspection documentation, and regulatory files ready for audit at all times
\n \n- \n
Maintain maintenance budget accountability in alignment with company financial guidelines
\n \n
\n
Team Development & Shop Operations
\n
\n- \n
Collaborate with Human Resources and Recruiting teams to strategize and execute hiring plans for technician positions that support operational needs
\n \n- \n
Develop and coach maintenance technicians through mentoring, skills training, and career growth opportunities
\n \n- \n
Oversee daily shop operations including work order management, parts inventory control, vendor relationships, and warranty claim processing
\n \n- \n
Establish and adjust maintenance priorities based on operational demands, parts availability, and fleet requirements
\n \n- \n
Maintain organized, safe, clean, and efficient shop facilities with proper tool control and hazardous materials management
\n \n
\n
Qualifications
\n
Basic Qualifications:
\n
\n- \n
5+ years of experience managing shop operations in a commercial repair environment such as fleet maintenance, diesel repair, heavy equipment service, trucking maintenance facilities, or similar settings where managing multiple concurrent repairs and minimizing vehicle downtime are essential
\n \n- \n
3+ years of experience directly supervising and managing a team of 3 or more technicians in a commercial fleet maintenance environment
\n \n- \n
Fleet management and software proficiency - Experience utilizing fleet management software systems (such as Fleetio, Geotab, Samsara, Fleet Complete, Google Workspace/Microsoft Office Suite or similar platforms) to track vehicle maintenance schedules, manage work orders and parts inventory, generate reports, and handle daily communication and operational documentation
\n \n- \n
Regulatory compliance experience – Demonstrated experience managing compliance with FMCSA and DOT requirements, including maintaining inspection records, driver qualification files, and maintenance documentation. Ability to speak to a time when you prepared for or underwent a State or Federal audit and ensured regulatory compliance across shop operations and fleet maintenance records
\n \n
\n
Preferred Qualifications:
\n
\n- \n
Experience managing in a unionized (CBA) environment
\n \n- \n
Demonstrated experience successfully managing through periods of rapid organizational growth or major management/structural changes
\n \n- \n
Valid CDL license with ability to operate commercial fleet vehicles
\n \n- \n
ASE certifications or manufacturer/dealer technical training credentials
\n \n- \n
Knowledge of Federal DOT regulations and State/Local commercial vehicle compliance requirements
\n \n- \n
Additional industry certifications (EPA 609, OSHA safety training, or specialized equipment certifications)
\n \n
\n
About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"\n
About the Role
\n
We're seeking an experienced Shop Manager to lead maintenance operations at our Yonker, NY location. This role encompasses the complete maintenance lifecycle—from fleet intake and facility setup to daily shop management and continuous improvement. You'll build high-performing technician teams, manage maintenance budgets and KPIs, and establish best-in-class fleet operations that ensure maximum vehicle availability and safety compliance. You'll be the backbone of our transportation operations, ensuring every vehicle is safe, reliable, and ready to serve students and communities.
\n
What Makes You Successful in This Role
\n
You're a hands-on leader who thrives in the controlled chaos of a busy maintenance facility where priorities shift by the hour. You balance operational urgency with meticulous safety and compliance standards, never cutting corners on what matters most. You're a natural problem-solver who can diagnose both mechanical issues and operational inefficiencies with equal skill. You see potential in technicians and invest in their development, building teams that take pride in their work and own their outcomes. You're equally comfortable reviewing work orders and budget reports, troubleshooting a complex electrical issue with your team, or explaining fleet readiness metrics to district administrators. You take pride in running a tight ship—where tools are accounted for, documentation is impeccable, and buses roll out on time.
\n
Responsibilities
\n
Operational Leadership & Fleet Readiness
\n
\n- \n
Execute complete shop start-ups for newly awarded contracts, including facility setup, tool and equipment procurement, parts inventory establishment, and fleet intake processes
\n \n- \n
Develop and maintain preventive maintenance programs that meet or exceed state, federal, DOT, and district requirements
\n \n- \n
Ensure maximum daily vehicle availability through strategic maintenance scheduling, efficient repair workflows, and proactive fleet health monitoring
\n \n- \n
Manage shop operations to ensure consistency and excellence across all maintenance activities
\n \n- \n
Partner with Location Manager to coordinate fleet readiness and support operational scheduling needs
\n \n
\n
Performance Management & Safety
\n
\n- \n
Utilize Zum's fleet management systems to monitor, analyze, and exceed maintenance KPIs including PMI compliance, mean distance between failures, out-of-service time, and first-time fix rates
\n \n- \n
Lead a safety-first maintenance culture that protects technicians, drivers, students, and the broader community
\n \n- \n
Ensure complete compliance with FMCSA, DOT, CHP Motor Vehicle Safety Standards, ADA requirements, and all applicable federal and state regulations
\n \n- \n
Maintain meticulous maintenance records, inspection documentation, and regulatory files ready for audit at all times
\n \n- \n
Maintain maintenance budget accountability in alignment with company financial guidelines
\n \n
\n
Team Development & Shop Operations
\n
\n- \n
Collaborate with Human Resources and Recruiting teams to strategize and execute hiring plans for technician positions that support operational needs
\n \n- \n
Develop and coach maintenance technicians through mentoring, skills training, and career growth opportunities
\n \n- \n
Oversee daily shop operations including work order management, parts inventory control, vendor relationships, and warranty claim processing
\n \n- \n
Establish and adjust maintenance priorities based on operational demands, parts availability, and fleet requirements
\n \n- \n
Maintain organized, safe, clean, and efficient shop facilities with proper tool control and hazardous materials management
\n \n
\n
Qualifications
\n
Basic Qualifications:
\n
\n- \n
5+ years of experience managing shop operations in a commercial repair environment such as fleet maintenance, diesel repair, heavy equipment service, trucking maintenance facilities, or similar settings where managing multiple concurrent repairs and minimizing vehicle downtime are essential
\n \n- \n
3+ years of experience directly supervising and managing a team of 3 or more technicians in a commercial fleet maintenance environment
\n \n- \n
Fleet management and software proficiency - Experience utilizing fleet management software systems (such as Fleetio, Geotab, Samsara, Fleet Complete, Google Workspace/Microsoft Office Suite or similar platforms) to track vehicle maintenance schedules, manage work orders and parts inventory, generate reports, and handle daily communication and operational documentation
\n \n- \n
Regulatory compliance experience – Demonstrated experience managing compliance with FMCSA and DOT requirements, including maintaining inspection records, driver qualification files, and maintenance documentation. Ability to speak to a time when you prepared for or underwent a State or Federal audit and ensured regulatory compliance across shop operations and fleet maintenance records
\n \n
\n
Preferred Qualifications:
\n
\n- \n
Experience managing in a unionized (CBA) environment
\n \n- \n
Demonstrated experience successfully managing through periods of rapid organizational growth or major management/structural changes
\n \n- \n
Valid CDL license with ability to operate commercial fleet vehicles
\n \n- \n
ASE certifications or manufacturer/dealer technical training credentials
\n \n- \n
Knowledge of Federal DOT regulations and State/Local commercial vehicle compliance requirements
\n \n- \n
Additional industry certifications (EPA 609, OSHA safety training, or specialized equipment certifications)
\n \n
\n
\n
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is: $90,000 - $100,000 USD.
\n
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"San Bernardino, CA","team":"San Bernardino, CA","allLocations":["San Bernardino, CA"]},"createdAt":1777581021839,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking high-potential, early-career professionals to join Zūm's Manager in Training (MIT) program at our San Bernardino, CA location. The MIT program is Zūm's structured pathway for developing the next generation of field leaders. Reporting to the Location Manager, MIT participants carry real operational accountability from day one while moving through a structured development curriculum. Upon successful completion, MITs advance into a Senior Ops Supervisor role, Location Manager or Senior Operations Supervisor role. Geographic mobility is a core program condition — participants must be available to relocate to any Zūm location within the United States by the start of the 2027–2028 school year. The candidate will also be asked to take on stretch assignments and temporary assignments in other locations while in training. \nWhat Makes You Successful in This Role\nYou're an early-career operator with high ambition and a genuine desire to grow into leadership — fast. You thrive in structured environments where accountability is real and development is intentional. You're hungry to learn, but you don't wait to be taught — you find solutions, take ownership, and ask for feedback rather than waiting for it. You're comfortable in the field, you communicate clearly, and you build trust with the people around you through consistency and follow-through. You understand that mobility is part of the deal, and you're ready to go where the opportunity is. You're not looking for a job — you're looking for a launchpad.\nResponsibilities\nOperational Excellence & Performance Management\nOversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination.\nMonitor and analyze operational KPIs using Zūm's IT infrastructure, implementing corrective actions to maintain and exceed performance targets.\nPartner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated.\nCollaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses.\nTeam Leadership & Development\nDirectly supervise and coach front-line staff, providing consistent guidance, feedback, and professional development.\nCollaborate with HR, Recruiting, and Safety teams to execute hiring plans, maintain adequate staffing levels, and investigate and resolve employee concerns.\nBuild a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports.\nIdentify and develop high-potential team members for advancement opportunities.\nSafety, Compliance & Customer Service\nChampion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, and DOT regulations, company policies, and customer contract requirements.\nReview incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation.\nMaintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded.\nRespond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution.\nProgram Participation & Leadership Development\nActively engage in the MIT structured development curriculum alongside day-to-day operational responsibilities.\nComplete milestone gates on the program timeline, incorporating feedback from the Location Manager and Program Leadership Team.\nDemonstrate readiness for placement into a Location Manager or Senior Operations Supervisor role by program completion.\nMaintain geographic flexibility and confirm availability for relocation to any Zūm location within the eight-state footprint by the 2027–2028 school year.\nQualifications\nBasic Qualifications\n2–4 years of experience in an operational, supervisory, or people-leadership capacity in a fast-paced, time-sensitive environment (e.g., transportation, field services, logistics, hospitality, or similar industries).\nDemonstrated ability to manage competing priorities, take ownership, and drive results without close direction.\nStrong communication and interpersonal skills with the ability to build trust and influence across all levels of an organization.\nGenuine commitment to developing as a leader and openness to structured feedback and coaching throughout the program.\nGeographic mobility — must be available to relocate to any Zūm location within the eight-state footprint by the start of the 2027–2028 school year.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
\n
About the Role
\n
We're seeking high-potential, early-career professionals to join Zūm's Manager in Training (MIT) program at our San Bernardino, CA location. The MIT program is Zūm's structured pathway for developing the next generation of field leaders. Reporting to the Location Manager, MIT participants carry real operational accountability from day one while moving through a structured development curriculum. Upon successful completion, MITs advance into a Senior Ops Supervisor role, Location Manager or Senior Operations Supervisor role. Geographic mobility is a core program condition — participants must be available to relocate to any Zūm location within the United States by the start of the 2027–2028 school year. The candidate will also be asked to take on stretch assignments and temporary assignments in other locations while in training.
\n
What Makes You Successful in This Role
\n
You're an early-career operator with high ambition and a genuine desire to grow into leadership — fast. You thrive in structured environments where accountability is real and development is intentional. You're hungry to learn, but you don't wait to be taught — you find solutions, take ownership, and ask for feedback rather than waiting for it. You're comfortable in the field, you communicate clearly, and you build trust with the people around you through consistency and follow-through. You understand that mobility is part of the deal, and you're ready to go where the opportunity is. You're not looking for a job — you're looking for a launchpad.
\n
Responsibilities
\n
Operational Excellence & Performance Management
\n
\n- Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination.
\n- Monitor and analyze operational KPIs using Zūm's IT infrastructure, implementing corrective actions to maintain and exceed performance targets.
\n- Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated.
\n- Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses.
\n
\n
Team Leadership & Development
\n
\n- Directly supervise and coach front-line staff, providing consistent guidance, feedback, and professional development.
\n- Collaborate with HR, Recruiting, and Safety teams to execute hiring plans, maintain adequate staffing levels, and investigate and resolve employee concerns.
\n- Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports.
\n- Identify and develop high-potential team members for advancement opportunities.
\n
\n
Safety, Compliance & Customer Service
\n
\n- Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, and DOT regulations, company policies, and customer contract requirements.
\n- Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation.
\n- Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded.
\n- Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution.
\n
\n
Program Participation & Leadership Development
\n
\n- Actively engage in the MIT structured development curriculum alongside day-to-day operational responsibilities.
\n- Complete milestone gates on the program timeline, incorporating feedback from the Location Manager and Program Leadership Team.
\n- Demonstrate readiness for placement into a Location Manager or Senior Operations Supervisor role by program completion.
\n- Maintain geographic flexibility and confirm availability for relocation to any Zūm location within the eight-state footprint by the 2027–2028 school year.
\n
\n
Qualifications
\n
Basic Qualifications
\n
\n- 2–4 years of experience in an operational, supervisory, or people-leadership capacity in a fast-paced, time-sensitive environment (e.g., transportation, field services, logistics, hospitality, or similar industries).
\n- Demonstrated ability to manage competing priorities, take ownership, and drive results without close direction.
\n- Strong communication and interpersonal skills with the ability to build trust and influence across all levels of an organization.
\n- Genuine commitment to developing as a leader and openness to structured feedback and coaching throughout the program.
\n- Geographic mobility — must be available to relocate to any Zūm location within the eight-state footprint by the start of the 2027–2028 school year.
\n
\n
About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"\n
About the Role
\n
We're seeking high-potential, early-career professionals to join Zūm's Manager in Training (MIT) program at our San Bernardino, CA location. The MIT program is Zūm's structured pathway for developing the next generation of field leaders. Reporting to the Location Manager, MIT participants carry real operational accountability from day one while moving through a structured development curriculum. Upon successful completion, MITs advance into a Senior Ops Supervisor role, Location Manager or Senior Operations Supervisor role. Geographic mobility is a core program condition — participants must be available to relocate to any Zūm location within the United States by the start of the 2027–2028 school year. The candidate will also be asked to take on stretch assignments and temporary assignments in other locations while in training.
\n
What Makes You Successful in This Role
\n
You're an early-career operator with high ambition and a genuine desire to grow into leadership — fast. You thrive in structured environments where accountability is real and development is intentional. You're hungry to learn, but you don't wait to be taught — you find solutions, take ownership, and ask for feedback rather than waiting for it. You're comfortable in the field, you communicate clearly, and you build trust with the people around you through consistency and follow-through. You understand that mobility is part of the deal, and you're ready to go where the opportunity is. You're not looking for a job — you're looking for a launchpad.
\n
Responsibilities
\n
Operational Excellence & Performance Management
\n
\n- Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination.
\n- Monitor and analyze operational KPIs using Zūm's IT infrastructure, implementing corrective actions to maintain and exceed performance targets.
\n- Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated.
\n- Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses.
\n
\n
Team Leadership & Development
\n
\n- Directly supervise and coach front-line staff, providing consistent guidance, feedback, and professional development.
\n- Collaborate with HR, Recruiting, and Safety teams to execute hiring plans, maintain adequate staffing levels, and investigate and resolve employee concerns.
\n- Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports.
\n- Identify and develop high-potential team members for advancement opportunities.
\n
\n
Safety, Compliance & Customer Service
\n
\n- Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, and DOT regulations, company policies, and customer contract requirements.
\n- Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation.
\n- Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded.
\n- Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution.
\n
\n
Program Participation & Leadership Development
\n
\n- Actively engage in the MIT structured development curriculum alongside day-to-day operational responsibilities.
\n- Complete milestone gates on the program timeline, incorporating feedback from the Location Manager and Program Leadership Team.
\n- Demonstrate readiness for placement into a Location Manager or Senior Operations Supervisor role by program completion.
\n- Maintain geographic flexibility and confirm availability for relocation to any Zūm location within the eight-state footprint by the 2027–2028 school year.
\n
\n
Qualifications
\n
Basic Qualifications
\n
\n- 2–4 years of experience in an operational, supervisory, or people-leadership capacity in a fast-paced, time-sensitive environment (e.g., transportation, field services, logistics, hospitality, or similar industries).
\n- Demonstrated ability to manage competing priorities, take ownership, and drive results without close direction.
\n- Strong communication and interpersonal skills with the ability to build trust and influence across all levels of an organization.
\n- Genuine commitment to developing as a leader and openness to structured feedback and coaching throughout the program.
\n- Geographic mobility — must be available to relocate to any Zūm location within the eight-state footprint by the start of the 2027–2028 school year.
\n
\n
\n
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is: $90,000 - $100,000 USD.
\n
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Oakland, CA","team":"Oakland, CA","allLocations":["Oakland, CA"]},"createdAt":1777581137565,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking high-potential, early-career professionals to join Zūm's Manager in Training (MIT) program at our Oakland, CA location. The MIT program is Zūm's structured pathway for developing the next generation of field leaders. Reporting to the Location Manager, MIT participants carry real operational accountability from day one while moving through a structured development curriculum. Upon successful completion, MITs advance into a Senior Ops Supervisor role, Location Manager or Senior Operations Supervisor role. Geographic mobility is a core program condition — participants must be available to relocate to any Zūm location within the United States by the start of the 2027–2028 school year. The candidate will also be asked to take on stretch assignments and temporary assignments in other locations while in training. \nWhat Makes You Successful in This Role\nYou're an early-career operator with high ambition and a genuine desire to grow into leadership — fast. You thrive in structured environments where accountability is real and development is intentional. You're hungry to learn, but you don't wait to be taught — you find solutions, take ownership, and ask for feedback rather than waiting for it. You're comfortable in the field, you communicate clearly, and you build trust with the people around you through consistency and follow-through. You understand that mobility is part of the deal, and you're ready to go where the opportunity is. You're not looking for a job — you're looking for a launchpad.\nResponsibilities\nOperational Excellence & Performance Management\nOversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination.\nMonitor and analyze operational KPIs using Zūm's IT infrastructure, implementing corrective actions to maintain and exceed performance targets.\nPartner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated.\nCollaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses.\nTeam Leadership & Development\nDirectly supervise and coach front-line staff, providing consistent guidance, feedback, and professional development.\nCollaborate with HR, Recruiting, and Safety teams to execute hiring plans, maintain adequate staffing levels, and investigate and resolve employee concerns.\nBuild a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports.\nIdentify and develop high-potential team members for advancement opportunities.\nSafety, Compliance & Customer Service\nChampion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, and DOT regulations, company policies, and customer contract requirements.\nReview incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation.\nMaintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded.\nRespond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution.\nProgram Participation & Leadership Development\nActively engage in the MIT structured development curriculum alongside day-to-day operational responsibilities.\nComplete milestone gates on the program timeline, incorporating feedback from the Location Manager and Program Leadership Team.\nDemonstrate readiness for placement into a Location Manager or Senior Operations Supervisor role by program completion.\nMaintain geographic flexibility and confirm availability for relocation to any Zūm location within the eight-state footprint by the 2027–2028 school year.\nQualifications\nBasic Qualifications\n2–4 years of experience in an operational, supervisory, or people-leadership capacity in a fast-paced, time-sensitive environment (e.g., transportation, field services, logistics, hospitality, or similar industries).\nDemonstrated ability to manage competing priorities, take ownership, and drive results without close direction.\nStrong communication and interpersonal skills with the ability to build trust and influence across all levels of an organization.\nGenuine commitment to developing as a leader and openness to structured feedback and coaching throughout the program.\nGeographic mobility — must be available to relocate to any Zūm location within the eight-state footprint by the start of the 2027–2028 school year.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
\n
About the Role
\n
We're seeking high-potential, early-career professionals to join Zūm's Manager in Training (MIT) program at our Oakland, CA location. The MIT program is Zūm's structured pathway for developing the next generation of field leaders. Reporting to the Location Manager, MIT participants carry real operational accountability from day one while moving through a structured development curriculum. Upon successful completion, MITs advance into a Senior Ops Supervisor role, Location Manager or Senior Operations Supervisor role. Geographic mobility is a core program condition — participants must be available to relocate to any Zūm location within the United States by the start of the 2027–2028 school year. The candidate will also be asked to take on stretch assignments and temporary assignments in other locations while in training.
\n
What Makes You Successful in This Role
\n
You're an early-career operator with high ambition and a genuine desire to grow into leadership — fast. You thrive in structured environments where accountability is real and development is intentional. You're hungry to learn, but you don't wait to be taught — you find solutions, take ownership, and ask for feedback rather than waiting for it. You're comfortable in the field, you communicate clearly, and you build trust with the people around you through consistency and follow-through. You understand that mobility is part of the deal, and you're ready to go where the opportunity is. You're not looking for a job — you're looking for a launchpad.
\n
Responsibilities
\n
Operational Excellence & Performance Management
\n
\n- Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination.
\n- Monitor and analyze operational KPIs using Zūm's IT infrastructure, implementing corrective actions to maintain and exceed performance targets.
\n- Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated.
\n- Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses.
\n
\n
Team Leadership & Development
\n
\n- Directly supervise and coach front-line staff, providing consistent guidance, feedback, and professional development.
\n- Collaborate with HR, Recruiting, and Safety teams to execute hiring plans, maintain adequate staffing levels, and investigate and resolve employee concerns.
\n- Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports.
\n- Identify and develop high-potential team members for advancement opportunities.
\n
\n
Safety, Compliance & Customer Service
\n
\n- Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, and DOT regulations, company policies, and customer contract requirements.
\n- Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation.
\n- Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded.
\n- Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution.
\n
\n
Program Participation & Leadership Development
\n
\n- Actively engage in the MIT structured development curriculum alongside day-to-day operational responsibilities.
\n- Complete milestone gates on the program timeline, incorporating feedback from the Location Manager and Program Leadership Team.
\n- Demonstrate readiness for placement into a Location Manager or Senior Operations Supervisor role by program completion.
\n- Maintain geographic flexibility and confirm availability for relocation to any Zūm location within the eight-state footprint by the 2027–2028 school year.
\n
\n
Qualifications
\n
Basic Qualifications
\n
\n- 2–4 years of experience in an operational, supervisory, or people-leadership capacity in a fast-paced, time-sensitive environment (e.g., transportation, field services, logistics, hospitality, or similar industries).
\n- Demonstrated ability to manage competing priorities, take ownership, and drive results without close direction.
\n- Strong communication and interpersonal skills with the ability to build trust and influence across all levels of an organization.
\n- Genuine commitment to developing as a leader and openness to structured feedback and coaching throughout the program.
\n- Geographic mobility — must be available to relocate to any Zūm location within the eight-state footprint by the start of the 2027–2028 school year.
\n
\n
About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"\n
About the Role
\n
We're seeking high-potential, early-career professionals to join Zūm's Manager in Training (MIT) program at our Oakland, CA location. The MIT program is Zūm's structured pathway for developing the next generation of field leaders. Reporting to the Location Manager, MIT participants carry real operational accountability from day one while moving through a structured development curriculum. Upon successful completion, MITs advance into a Senior Ops Supervisor role, Location Manager or Senior Operations Supervisor role. Geographic mobility is a core program condition — participants must be available to relocate to any Zūm location within the United States by the start of the 2027–2028 school year. The candidate will also be asked to take on stretch assignments and temporary assignments in other locations while in training.
\n
What Makes You Successful in This Role
\n
You're an early-career operator with high ambition and a genuine desire to grow into leadership — fast. You thrive in structured environments where accountability is real and development is intentional. You're hungry to learn, but you don't wait to be taught — you find solutions, take ownership, and ask for feedback rather than waiting for it. You're comfortable in the field, you communicate clearly, and you build trust with the people around you through consistency and follow-through. You understand that mobility is part of the deal, and you're ready to go where the opportunity is. You're not looking for a job — you're looking for a launchpad.
\n
Responsibilities
\n
Operational Excellence & Performance Management
\n
\n- Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination.
\n- Monitor and analyze operational KPIs using Zūm's IT infrastructure, implementing corrective actions to maintain and exceed performance targets.
\n- Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated.
\n- Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses.
\n
\n
Team Leadership & Development
\n
\n- Directly supervise and coach front-line staff, providing consistent guidance, feedback, and professional development.
\n- Collaborate with HR, Recruiting, and Safety teams to execute hiring plans, maintain adequate staffing levels, and investigate and resolve employee concerns.
\n- Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports.
\n- Identify and develop high-potential team members for advancement opportunities.
\n
\n
Safety, Compliance & Customer Service
\n
\n- Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, and DOT regulations, company policies, and customer contract requirements.
\n- Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation.
\n- Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded.
\n- Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution.
\n
\n
Program Participation & Leadership Development
\n
\n- Actively engage in the MIT structured development curriculum alongside day-to-day operational responsibilities.
\n- Complete milestone gates on the program timeline, incorporating feedback from the Location Manager and Program Leadership Team.
\n- Demonstrate readiness for placement into a Location Manager or Senior Operations Supervisor role by program completion.
\n- Maintain geographic flexibility and confirm availability for relocation to any Zūm location within the eight-state footprint by the 2027–2028 school year.
\n
\n
Qualifications
\n
Basic Qualifications
\n
\n- 2–4 years of experience in an operational, supervisory, or people-leadership capacity in a fast-paced, time-sensitive environment (e.g., transportation, field services, logistics, hospitality, or similar industries).
\n- Demonstrated ability to manage competing priorities, take ownership, and drive results without close direction.
\n- Strong communication and interpersonal skills with the ability to build trust and influence across all levels of an organization.
\n- Genuine commitment to developing as a leader and openness to structured feedback and coaching throughout the program.
\n- Geographic mobility — must be available to relocate to any Zūm location within the eight-state footprint by the start of the 2027–2028 school year.
\n
\n
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"St. Louis, MO","team":"St. Louis, MO","allLocations":["St. Louis, MO"]},"createdAt":1775168075311,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our St. Louis, MO location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.\n \nWhat Makes You Successful in This Role\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
\n
\n
About the Role
\n
We're seeking an experienced Operations Supervisor to support daily transportation operations at our St. Louis, MO location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.
\n
\n
What Makes You Successful in This Role
\n
You're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.
\n
\n
\n
\n
Operational Excellence & Performance Management
\n\n
\nOversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination
\n\n
\nMonitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets
\n\n
\nPartner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated
\n\n
\nCollaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses
\n\n\n
Team Leadership & Development
\n\n
\nDirectly supervise and coach the staff, providing guidance, feedback, and professional development
\n\n
\nCollaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns
\n\n
\nBuild a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports
\n\n
\nIdentify and develop high-potential team members for advancement opportunities
\n\n\n
Safety, Compliance & Customer Service
\n\n
\nChampion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements
\n\n
\nReview incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation
\n\n
\nMaintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded
\n\n
\nRespond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution
\n\n\n
\n
\n
\n
Basic
\n\n
\n2+ years of experience maintaining client relationships and managing accounts in an operational setting
\n\n
\n2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)
\n\n
\n2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries
\n\n\n
Preferred
\n\n
\nBachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership
\n\n
\nExperience in a unionized environment and familiarity with collective bargaining agreements (CBAs)
\n\n
\nExperience in K-12 transportation or working with school district customers
\n\n
\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\n\n
\nExceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines
\n\n
\nDemonstrated track record of developing direct reports and building high-performing supervisory teams
\n\n
\nStrong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization
\n\n\n
\n
About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"\n
\n
About the Role
\n
We're seeking an experienced Operations Supervisor to support daily transportation operations at our St. Louis, MO location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.
\n
\n
What Makes You Successful in This Role
\n
You're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.
\n
\n
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Seattle, WA","team":"Seattle, WA","allLocations":["Seattle, WA"]},"createdAt":1780350114846,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","id":"3eca763d-9215-4654-ab54-089d3d403a5d","lists":[{"text":"Responsibilities:","content":"\nThe Operations Supervisor is responsible for the drivers, including oversight of; employee performance, attendance, policy enforcement and compliance\nDemonstrates and promotes a 100% commitment to providing the best possible experience for staff, drivers and our customers \nCollaborates with the Shop Manager to ensure fleet readiness\nWorks in conjunction with the Safety Manager to spearhead a strong safety first culture for all employees\nWorks with management to deliver on Key Performance Indicators \n"},{"text":"Essential Functions:","content":"\nEngages with drivers during morning, midday, and afternoons to assist with routing issues, safety, and any other daily need\nProvide daily work direction, feedback, conduct performance coaching and issue corrective action to drivers as appropriate\nPerform ride-alongs with drivers to assist with on route issues, pickup/dropoff concerns, and overall driver experience\nWeekly/monthly audit of Netradyne cameras, including main 4-way camera functionality and gatekeeper camera functionality. Provide GM with timely reports of any malfunctioning cameras that include the bus and camera numbers\nUpdate necessary reports, tracking forms and spreadsheets for leadership to review\nAny additional duties required by the Operations team\nWhere applicable, familiarity with CBA as the guideline for employee management Monitor and report routing efficiency issues throughout the operation day, escalate potential issues with late/delayed routes, missed PUs/DOs and any related incidents\nAssist drivers with scheduling and work assignments, tablet issues and basic payroll/administration needs\nDaily driver attendance monitoring and updates, up to and including notifications, tracking, and scheduling disciplinary meetings\nCoordinate a daily tablet inventory, including missing tablets, tablets needing repair, charging cords and daily disbursement\nPromptly investigating incidents involving drivers, students, staff and community. Prepare incident reports and attain driver statements\nVerification of daily fleet needs, up to and including buses available for routes, spare bus availability and preventative maintenance needs\nAudit DVIR process daily, including missing DVIRs from previous operational days and current day DVIR audits\nComplete daily/weekly inventory of required tools/items for operations. Include; STAR seats, securements straps, booster seats, safety vests, cleaning supplies, office supplies and other necessary items\n\n
"},{"text":"Requirements:","content":"\nHigh school diploma or GED, some advanced education preferred\nMinimum 2 years of transportation, operations, or leadership experience Experience in a union environment is highly recommended\nMicrosoft office and Google Suite experience preferred \nAbility to lead others\nAbility to work in a high pressure, fast moving environment\nStrong written and verbal communication skills, interpersonal skills, decision making, and problem-solving ability \nKnowledge of state and federal regulations\n"}],"salaryRange":{"interval":"per-year-salary","currency":"USD","min":102,"max":102},"salaryDescription":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is $102k/year
","salaryDescriptionPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is $102k/year\n","text":"Operations Supervisor","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/ridezum/3eca763d-9215-4654-ab54-089d3d403a5d","applyUrl":"https://jobs.lever.co/ridezum/3eca763d-9215-4654-ab54-089d3d403a5d/apply"},{"additionalPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is: $90,000- $100,000.\n\n\nZūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is: $90,000- $100,000.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"San Francisco, CA","team":"San Francisco, CA","allLocations":["San Francisco, CA"]},"createdAt":1776285531206,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our San Francisco,CA location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.\n \nWhat Makes You Successful in This Role\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.\n \nResponsibilities\nOperational Excellence & Performance Management\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses\n \nTeam Leadership & Development\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports\n• Identify and develop high-potential team members for advancement opportunities\n \nSafety, Compliance & Customer Service\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution\n \nQualifications\nBasic Qualifications\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries\n \nPreferred\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)\n• Experience in K-12 transportation or working with school district customers\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization\n \n \n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our San Francisco,CA location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.
\n
\nWhat Makes You Successful in This Role
\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.
\n
\nResponsibilities
\nOperational Excellence & Performance Management
\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination
\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets
\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated
\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses
\n
\nTeam Leadership & Development
\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development
\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns
\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports
\n• Identify and develop high-potential team members for advancement opportunities
\n
\nSafety, Compliance & Customer Service
\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements
\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation
\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded
\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution
\n
\nQualifications
\nBasic Qualifications
\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting
\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)
\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries
\n
\nPreferred
\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership
\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)
\n• Experience in K-12 transportation or working with school district customers
\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines
\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams
\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization
\n
\n
","id":"6bda8d2e-3338-447c-8549-56ba86fcf21b","lists":[],"text":"Operations Supervisor","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our San Francisco,CA location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.
\n
\nWhat Makes You Successful in This Role
\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.
\n
\nResponsibilities
\nOperational Excellence & Performance Management
\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination
\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets
\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated
\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses
\n
\nTeam Leadership & Development
\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development
\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns
\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports
\n• Identify and develop high-potential team members for advancement opportunities
\n
\nSafety, Compliance & Customer Service
\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements
\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation
\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded
\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution
\n
\nQualifications
\nBasic Qualifications
\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting
\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)
\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries
\n
\nPreferred
\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership
\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)
\n• Experience in K-12 transportation or working with school district customers
\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines
\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams
\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization
\n
\n
","descriptionBodyPlain":"About the Role\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our San Francisco,CA location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.\n \nWhat Makes You Successful in This Role\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.\n \nResponsibilities\nOperational Excellence & Performance Management\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses\n \nTeam Leadership & Development\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports\n• Identify and develop high-potential team members for advancement opportunities\n \nSafety, Compliance & Customer Service\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution\n \nQualifications\nBasic Qualifications\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries\n \nPreferred\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)\n• Experience in K-12 transportation or working with school district customers\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization\n \n \n","hostedUrl":"https://jobs.lever.co/ridezum/6bda8d2e-3338-447c-8549-56ba86fcf21b","applyUrl":"https://jobs.lever.co/ridezum/6bda8d2e-3338-447c-8549-56ba86fcf21b/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Kansas City, MO","team":"Kansas City, MO","allLocations":["Kansas City, MO"]},"createdAt":1773102332989,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nInterested in joining us? We’re hiring for several roles with a June 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks\n \nAbout the Role\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our Kansas City, MO location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.\n \nWhat Makes You Successful in This Role\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.\n \nResponsibilities\nOperational Excellence & Performance Management\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses\nTeam Leadership & Development\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports\n• Identify and develop high-potential team members for advancement opportunities\nSafety, Compliance & Customer Service\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution\n \nQualifications\nBasic Qualifications\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries\nPreferred\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)\n• Experience in K-12 transportation or working with school district customers\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization\n \nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in is: $90,000 - $100,000\n \n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
Interested in joining us? We’re hiring for several roles with a June 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks
\n
\nAbout the Role
\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our Kansas City, MO location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.
\n
\nWhat Makes You Successful in This Role
\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.
\n
\nResponsibilities
\nOperational Excellence & Performance Management
\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination
\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets
\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated
\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses
\nTeam Leadership & Development
\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development
\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns
\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports
\n• Identify and develop high-potential team members for advancement opportunities
\nSafety, Compliance & Customer Service
\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements
\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation
\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded
\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution
\n
\nQualifications
\nBasic Qualifications
\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting
\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)
\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries
\nPreferred
\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership
\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)
\n• Experience in K-12 transportation or working with school district customers
\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines
\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams
\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in is: $90,000 - $100,000
\n
","id":"72151fd2-d9eb-4247-8d95-4caaecbab102","lists":[],"text":"Operations Supervisor","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"Interested in joining us? We’re hiring for several roles with a June 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks
\n
\nAbout the Role
\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our Kansas City, MO location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.
\n
\nWhat Makes You Successful in This Role
\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.
\n
\nResponsibilities
\nOperational Excellence & Performance Management
\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination
\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets
\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated
\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses
\nTeam Leadership & Development
\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development
\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns
\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports
\n• Identify and develop high-potential team members for advancement opportunities
\nSafety, Compliance & Customer Service
\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements
\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation
\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded
\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution
\n
\nQualifications
\nBasic Qualifications
\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting
\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)
\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries
\nPreferred
\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership
\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)
\n• Experience in K-12 transportation or working with school district customers
\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines
\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams
\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in is: $90,000 - $100,000
\n
","descriptionBodyPlain":"Interested in joining us? We’re hiring for several roles with a June 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks\n \nAbout the Role\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our Kansas City, MO location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.\n \nWhat Makes You Successful in This Role\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.\n \nResponsibilities\nOperational Excellence & Performance Management\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses\nTeam Leadership & Development\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports\n• Identify and develop high-potential team members for advancement opportunities\nSafety, Compliance & Customer Service\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution\n \nQualifications\nBasic Qualifications\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries\nPreferred\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)\n• Experience in K-12 transportation or working with school district customers\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization\n \nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in is: $90,000 - $100,000\n \n","hostedUrl":"https://jobs.lever.co/ridezum/72151fd2-d9eb-4247-8d95-4caaecbab102","applyUrl":"https://jobs.lever.co/ridezum/72151fd2-d9eb-4247-8d95-4caaecbab102/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Philadelphia, PA","team":"Philadelphia, PA","allLocations":["Philadelphia, PA"]},"createdAt":1775787901368,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our Philadelphia, PA location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.\n \nWhat Makes You Successful in This Role\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.\n \nResponsibilities\nOperational Excellence & Performance Management\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses\nTeam Leadership & Development\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports\n• Identify and develop high-potential team members for advancement opportunities\nSafety, Compliance & Customer Service\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution\n \nQualifications\nBasic Qualifications\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries\nPreferred\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)\n• Experience in K-12 transportation or working with school district customers\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization\n \nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. \n \nThe targeted pay range for this role in is: $100,000 - $115,000\n \n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our Philadelphia, PA location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.
\n
\nWhat Makes You Successful in This Role
\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.
\n
\nResponsibilities
\nOperational Excellence & Performance Management
\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination
\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets
\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated
\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses
\nTeam Leadership & Development
\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development
\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns
\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports
\n• Identify and develop high-potential team members for advancement opportunities
\nSafety, Compliance & Customer Service
\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements
\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation
\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded
\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution
\n
\nQualifications
\nBasic Qualifications
\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting
\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)
\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries
\nPreferred
\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership
\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)
\n• Experience in K-12 transportation or working with school district customers
\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines
\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams
\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
\n
\nThe targeted pay range for this role in is: $100,000 - $115,000
\n
","id":"72f30586-a0d4-4eef-87d0-a289cf8feba1","lists":[],"salaryRange":{"min":100000,"max":115000,"currency":"USD","interval":"per-year-salary"},"text":"Operations Supervisor","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our Philadelphia, PA location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.
\n
\nWhat Makes You Successful in This Role
\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.
\n
\nResponsibilities
\nOperational Excellence & Performance Management
\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination
\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets
\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated
\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses
\nTeam Leadership & Development
\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development
\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns
\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports
\n• Identify and develop high-potential team members for advancement opportunities
\nSafety, Compliance & Customer Service
\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements
\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation
\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded
\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution
\n
\nQualifications
\nBasic Qualifications
\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting
\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)
\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries
\nPreferred
\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership
\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)
\n• Experience in K-12 transportation or working with school district customers
\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines
\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams
\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
\n
\nThe targeted pay range for this role in is: $100,000 - $115,000
\n
","descriptionBodyPlain":"About the Role\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our Philadelphia, PA location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.\n \nWhat Makes You Successful in This Role\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.\n \nResponsibilities\nOperational Excellence & Performance Management\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses\nTeam Leadership & Development\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports\n• Identify and develop high-potential team members for advancement opportunities\nSafety, Compliance & Customer Service\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution\n \nQualifications\nBasic Qualifications\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries\nPreferred\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)\n• Experience in K-12 transportation or working with school district customers\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization\n \nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. \n \nThe targeted pay range for this role in is: $100,000 - $115,000\n \n","hostedUrl":"https://jobs.lever.co/ridezum/72f30586-a0d4-4eef-87d0-a289cf8feba1","applyUrl":"https://jobs.lever.co/ridezum/72f30586-a0d4-4eef-87d0-a289cf8feba1/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Yonkers, NY","team":"Yonkers, NY","allLocations":["Yonkers, NY"]},"createdAt":1775786519556,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our Yonker, NY location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.\n \nWhat Makes You Successful in This Role\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.\n \nResponsibilities\nOperational Excellence & Performance Management\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses\nTeam Leadership & Development\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports\n• Identify and develop high-potential team members for advancement opportunities\nSafety, Compliance & Customer Service\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution\n \nQualifications\nBasic Qualifications\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries\nPreferred\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)\n• Experience in K-12 transportation or working with school district customers\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization\n \nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. \n \nThe targeted pay range for this role in is: $90,000 - $105,000\n \n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our Yonker, NY location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.
\n
\nWhat Makes You Successful in This Role
\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.
\n
\nResponsibilities
\nOperational Excellence & Performance Management
\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination
\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets
\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated
\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses
\nTeam Leadership & Development
\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development
\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns
\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports
\n• Identify and develop high-potential team members for advancement opportunities
\nSafety, Compliance & Customer Service
\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements
\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation
\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded
\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution
\n
\nQualifications
\nBasic Qualifications
\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting
\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)
\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries
\nPreferred
\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership
\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)
\n• Experience in K-12 transportation or working with school district customers
\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines
\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams
\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
\n
\nThe targeted pay range for this role in is: $90,000 - $105,000
\n
","id":"c57abd8a-26cf-4c23-b32c-d0053221a73e","lists":[],"salaryRange":{"min":90000,"max":105000,"currency":"USD","interval":"per-year-salary"},"text":"Operations Supervisor","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our Yonker, NY location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.
\n
\nWhat Makes You Successful in This Role
\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.
\n
\nResponsibilities
\nOperational Excellence & Performance Management
\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination
\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets
\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated
\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses
\nTeam Leadership & Development
\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development
\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns
\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports
\n• Identify and develop high-potential team members for advancement opportunities
\nSafety, Compliance & Customer Service
\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements
\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation
\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded
\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution
\n
\nQualifications
\nBasic Qualifications
\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting
\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)
\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries
\nPreferred
\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership
\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)
\n• Experience in K-12 transportation or working with school district customers
\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)
\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines
\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams
\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
\n
\nThe targeted pay range for this role in is: $90,000 - $105,000
\n
","descriptionBodyPlain":"About the Role\nWe're seeking an experienced Operations Supervisor to support daily transportation operations at our Yonker, NY location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.\n \nWhat Makes You Successful in This Role\nYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.\n \nResponsibilities\nOperational Excellence & Performance Management\n • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination\n • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets\n • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated\n • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses\nTeam Leadership & Development\n• Directly supervise and coach the staff, providing guidance, feedback, and professional development\n• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns\n• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports\n• Identify and develop high-potential team members for advancement opportunities\nSafety, Compliance & Customer Service\n• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements\n• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation\n• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded\n• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution\n \nQualifications\nBasic Qualifications\n• 2+ years of experience maintaining client relationships and managing accounts in an operational setting\n• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)\n• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries\nPreferred\n• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership\n• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)\n• Experience in K-12 transportation or working with school district customers\nProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)\n• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines\n• Demonstrated track record of developing direct reports and building high-performing supervisory teams\n• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization\n \nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. \n \nThe targeted pay range for this role in is: $90,000 - $105,000\n \n","hostedUrl":"https://jobs.lever.co/ridezum/c57abd8a-26cf-4c23-b32c-d0053221a73e","applyUrl":"https://jobs.lever.co/ridezum/c57abd8a-26cf-4c23-b32c-d0053221a73e/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Yonkers, NY","team":"Yonkers, NY","allLocations":["Yonkers, NY"]},"createdAt":1775787365241,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Safety Manager to lead safety operations at our Yonker, NY location. This role encompasses the complete safety lifecycle—from program development and training implementation to incident management and regulatory compliance. You'll build a culture of behavioral safety, manage safety department staff, and establish best-in-class safety standards that protect employees, students, and the communities we serve. You'll be the guardian of our most important value, ensuring every person arrives home safely every day.\nWhat Makes You Successful in This Role\nYou're a passionate safety advocate with a commitment to zero incidents. You balance proactive prevention with responsive incident management in dynamic transportation environments. You make safety training engaging and memorable, turning compliance requirements into genuine behavior change. You analyze incident data, conduct field observations with drivers, present safety metrics to district administrators, and investigate accident scenes with equal confidence. You interpret regulations, influence behavior through clear communication, and build a culture where safety is everyone's responsibility.\nResponsibilities\nSafety Culture:\nLead safety meetings, toolbox talks, and yard walkthroughs to reinforce safe practices across all roles\nProactively identify hazards, document findings, and track corrective actions to closure\nTrack location-level safety metrics and report trends to the Location Manager\nIncident & Accident Management:\nServe as the on-site lead for all incidents and accidents; execute post-accident procedures correctly and within required timeframes\nConduct root cause investigations and administer DOT-mandated post-accident drug and alcohol testing (49 CFR Part 382.303)\nCoordinate scene documentation and file complete, accurate claims in the insurance platform (ESIS)\nSubmit regulatory reports within required timeframes (FMCSA, state DOE, and other applicable agencies)\nWorkforce Compliance & Credentials:\nMaintain current credentials for all drivers and attendants: CDL, Non-CDL, school bus permits, DOT physicals, state endorsements, and bus attendant certifications — zero lapses\nMaintain compliant Driver Qualification (DQ) files per FMCSA 49 CFR Part 391\nAdminister the DOT random drug and alcohol testing program (49 CFR Part 382), including pool enrollment, testing logistics, violation management, and return-to-duty coordination\nTraining & Workforce Proficiency:\nOversee the Driver Trainer to ensure training programs — new hire onboarding, BTW, route qualification, and refresher — meet regulatory and Zūm standards\nManage the full Non-CDL to school bus driver certification pathway at the location\nMaintain training completion records, proficiency evaluations, and corrective training logs; audit-ready at all times\nWhat Success Looks Like\nZero lapsed credentials across all drivers and attendants\nAll incidents investigated, documented, and reported within regulatory timeframes\nDrug and alcohol program administered with zero procedural gaps\nDQ files and training records complete and audit-ready\nWorkforce is genuinely capable — not just credentialed\nSafety culture is visible, consistent, and proactive\nRegulatory Knowledge Required\nWorking knowledge of DOT, FMCSA (49 CFR Parts 382, 391, 395), state Department of Education school bus standards, and applicable state CDL/Non-CDL requirements for the assigned location.\nQualifications\nBasic Qualifications:\nMinimum of 5 years of professional experience in safety management within the transportation industry, with a strong preference for experience in school bus or passenger transportation\nIn-depth knowledge of FMCSA regulations, state pupil transportation laws, OSHA/DOT standards\nCommercial Driver's License\nPreferred Qualifications:\nSupervisory experience, specifically in supervising and training a driver workforce\nCommercial Driver's License with Passenger and School Bus Endorsements\nExcellent written and verbal communication skills, including the ability to present complex data and findings clearly\nCertified Safety Professional (CSP), Certified Director of Pupil Transportation (CDPT), or other relevant safety certifications are preferred\nSBDI (School Bus Driver Instructor) certification\nPrior experience with vehicle camera and monitoring systems\nThe targeted pay range for this role: $75,000 - $83,000\n \n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
\n
About the Role
\n
We're seeking an experienced Safety Manager to lead safety operations at our Yonker, NY location. This role encompasses the complete safety lifecycle—from program development and training implementation to incident management and regulatory compliance. You'll build a culture of behavioral safety, manage safety department staff, and establish best-in-class safety standards that protect employees, students, and the communities we serve. You'll be the guardian of our most important value, ensuring every person arrives home safely every day.
\n
\n
What Makes You Successful in This Role
\n
You're a passionate safety advocate with a commitment to zero incidents. You balance proactive prevention with responsive incident management in dynamic transportation environments. You make safety training engaging and memorable, turning compliance requirements into genuine behavior change. You analyze incident data, conduct field observations with drivers, present safety metrics to district administrators, and investigate accident scenes with equal confidence. You interpret regulations, influence behavior through clear communication, and build a culture where safety is everyone's responsibility.
\n
Responsibilities
\n
Safety Culture:
\n
\n- Lead safety meetings, toolbox talks, and yard walkthroughs to reinforce safe practices across all roles
\n- Proactively identify hazards, document findings, and track corrective actions to closure
\n- Track location-level safety metrics and report trends to the Location Manager
\n
\n
Incident & Accident Management:
\n
\n- Serve as the on-site lead for all incidents and accidents; execute post-accident procedures correctly and within required timeframes
\n- Conduct root cause investigations and administer DOT-mandated post-accident drug and alcohol testing (49 CFR Part 382.303)
\n- Coordinate scene documentation and file complete, accurate claims in the insurance platform (ESIS)
\n- Submit regulatory reports within required timeframes (FMCSA, state DOE, and other applicable agencies)
\n
\n
Workforce Compliance & Credentials:
\n
\n- Maintain current credentials for all drivers and attendants: CDL, Non-CDL, school bus permits, DOT physicals, state endorsements, and bus attendant certifications — zero lapses
\n- Maintain compliant Driver Qualification (DQ) files per FMCSA 49 CFR Part 391
\n- Administer the DOT random drug and alcohol testing program (49 CFR Part 382), including pool enrollment, testing logistics, violation management, and return-to-duty coordination
\n
\n
Training & Workforce Proficiency:
\n
\n- Oversee the Driver Trainer to ensure training programs — new hire onboarding, BTW, route qualification, and refresher — meet regulatory and Zūm standards
\n- Manage the full Non-CDL to school bus driver certification pathway at the location
\n- Maintain training completion records, proficiency evaluations, and corrective training logs; audit-ready at all times
\n
\n
What Success Looks Like
\n
\n- Zero lapsed credentials across all drivers and attendants
\n- All incidents investigated, documented, and reported within regulatory timeframes
\n- Drug and alcohol program administered with zero procedural gaps
\n- DQ files and training records complete and audit-ready
\n- Workforce is genuinely capable — not just credentialed
\n- Safety culture is visible, consistent, and proactive
\n
\n
Regulatory Knowledge Required
\n
\n- Working knowledge of DOT, FMCSA (49 CFR Parts 382, 391, 395), state Department of Education school bus standards, and applicable state CDL/Non-CDL requirements for the assigned location.
\n
\n
\n
Qualifications
\n
Basic Qualifications:
\n
\n- Minimum of 5 years of professional experience in safety management within the transportation industry, with a strong preference for experience in school bus or passenger transportation
\n- In-depth knowledge of FMCSA regulations, state pupil transportation laws, OSHA/DOT standards
\n- Commercial Driver's License
\n
\n
Preferred Qualifications:
\n
\n- Supervisory experience, specifically in supervising and training a driver workforce
\n- Commercial Driver's License with Passenger and School Bus Endorsements
\n- Excellent written and verbal communication skills, including the ability to present complex data and findings clearly
\n- Certified Safety Professional (CSP), Certified Director of Pupil Transportation (CDPT), or other relevant safety certifications are preferred
\n- SBDI (School Bus Driver Instructor) certification
\n- Prior experience with vehicle camera and monitoring systems
\n
\n
The targeted pay range for this role: $75,000 - $83,000
\n
","id":"2ac82e57-11a8-46b5-851a-f7905ec4fb38","lists":[],"salaryRange":{"min":75000,"max":83000,"currency":"USD","interval":"per-year-salary"},"text":"Safety Manager","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"\n
About the Role
\n
We're seeking an experienced Safety Manager to lead safety operations at our Yonker, NY location. This role encompasses the complete safety lifecycle—from program development and training implementation to incident management and regulatory compliance. You'll build a culture of behavioral safety, manage safety department staff, and establish best-in-class safety standards that protect employees, students, and the communities we serve. You'll be the guardian of our most important value, ensuring every person arrives home safely every day.
\n
\n
What Makes You Successful in This Role
\n
You're a passionate safety advocate with a commitment to zero incidents. You balance proactive prevention with responsive incident management in dynamic transportation environments. You make safety training engaging and memorable, turning compliance requirements into genuine behavior change. You analyze incident data, conduct field observations with drivers, present safety metrics to district administrators, and investigate accident scenes with equal confidence. You interpret regulations, influence behavior through clear communication, and build a culture where safety is everyone's responsibility.
\n
Responsibilities
\n
Safety Culture:
\n
\n- Lead safety meetings, toolbox talks, and yard walkthroughs to reinforce safe practices across all roles
\n- Proactively identify hazards, document findings, and track corrective actions to closure
\n- Track location-level safety metrics and report trends to the Location Manager
\n
\n
Incident & Accident Management:
\n
\n- Serve as the on-site lead for all incidents and accidents; execute post-accident procedures correctly and within required timeframes
\n- Conduct root cause investigations and administer DOT-mandated post-accident drug and alcohol testing (49 CFR Part 382.303)
\n- Coordinate scene documentation and file complete, accurate claims in the insurance platform (ESIS)
\n- Submit regulatory reports within required timeframes (FMCSA, state DOE, and other applicable agencies)
\n
\n
Workforce Compliance & Credentials:
\n
\n- Maintain current credentials for all drivers and attendants: CDL, Non-CDL, school bus permits, DOT physicals, state endorsements, and bus attendant certifications — zero lapses
\n- Maintain compliant Driver Qualification (DQ) files per FMCSA 49 CFR Part 391
\n- Administer the DOT random drug and alcohol testing program (49 CFR Part 382), including pool enrollment, testing logistics, violation management, and return-to-duty coordination
\n
\n
Training & Workforce Proficiency:
\n
\n- Oversee the Driver Trainer to ensure training programs — new hire onboarding, BTW, route qualification, and refresher — meet regulatory and Zūm standards
\n- Manage the full Non-CDL to school bus driver certification pathway at the location
\n- Maintain training completion records, proficiency evaluations, and corrective training logs; audit-ready at all times
\n
\n
What Success Looks Like
\n
\n- Zero lapsed credentials across all drivers and attendants
\n- All incidents investigated, documented, and reported within regulatory timeframes
\n- Drug and alcohol program administered with zero procedural gaps
\n- DQ files and training records complete and audit-ready
\n- Workforce is genuinely capable — not just credentialed
\n- Safety culture is visible, consistent, and proactive
\n
\n
Regulatory Knowledge Required
\n
\n- Working knowledge of DOT, FMCSA (49 CFR Parts 382, 391, 395), state Department of Education school bus standards, and applicable state CDL/Non-CDL requirements for the assigned location.
\n
\n
\n
Qualifications
\n
Basic Qualifications:
\n
\n- Minimum of 5 years of professional experience in safety management within the transportation industry, with a strong preference for experience in school bus or passenger transportation
\n- In-depth knowledge of FMCSA regulations, state pupil transportation laws, OSHA/DOT standards
\n- Commercial Driver's License
\n
\n
Preferred Qualifications:
\n
\n- Supervisory experience, specifically in supervising and training a driver workforce
\n- Commercial Driver's License with Passenger and School Bus Endorsements
\n- Excellent written and verbal communication skills, including the ability to present complex data and findings clearly
\n- Certified Safety Professional (CSP), Certified Director of Pupil Transportation (CDPT), or other relevant safety certifications are preferred
\n- SBDI (School Bus Driver Instructor) certification
\n- Prior experience with vehicle camera and monitoring systems
\n
\n
The targeted pay range for this role: $75,000 - $83,000
\n
","descriptionBodyPlain":"About the Role\nWe're seeking an experienced Safety Manager to lead safety operations at our Yonker, NY location. This role encompasses the complete safety lifecycle—from program development and training implementation to incident management and regulatory compliance. You'll build a culture of behavioral safety, manage safety department staff, and establish best-in-class safety standards that protect employees, students, and the communities we serve. You'll be the guardian of our most important value, ensuring every person arrives home safely every day.\nWhat Makes You Successful in This Role\nYou're a passionate safety advocate with a commitment to zero incidents. You balance proactive prevention with responsive incident management in dynamic transportation environments. You make safety training engaging and memorable, turning compliance requirements into genuine behavior change. You analyze incident data, conduct field observations with drivers, present safety metrics to district administrators, and investigate accident scenes with equal confidence. You interpret regulations, influence behavior through clear communication, and build a culture where safety is everyone's responsibility.\nResponsibilities\nSafety Culture:\nLead safety meetings, toolbox talks, and yard walkthroughs to reinforce safe practices across all roles\nProactively identify hazards, document findings, and track corrective actions to closure\nTrack location-level safety metrics and report trends to the Location Manager\nIncident & Accident Management:\nServe as the on-site lead for all incidents and accidents; execute post-accident procedures correctly and within required timeframes\nConduct root cause investigations and administer DOT-mandated post-accident drug and alcohol testing (49 CFR Part 382.303)\nCoordinate scene documentation and file complete, accurate claims in the insurance platform (ESIS)\nSubmit regulatory reports within required timeframes (FMCSA, state DOE, and other applicable agencies)\nWorkforce Compliance & Credentials:\nMaintain current credentials for all drivers and attendants: CDL, Non-CDL, school bus permits, DOT physicals, state endorsements, and bus attendant certifications — zero lapses\nMaintain compliant Driver Qualification (DQ) files per FMCSA 49 CFR Part 391\nAdminister the DOT random drug and alcohol testing program (49 CFR Part 382), including pool enrollment, testing logistics, violation management, and return-to-duty coordination\nTraining & Workforce Proficiency:\nOversee the Driver Trainer to ensure training programs — new hire onboarding, BTW, route qualification, and refresher — meet regulatory and Zūm standards\nManage the full Non-CDL to school bus driver certification pathway at the location\nMaintain training completion records, proficiency evaluations, and corrective training logs; audit-ready at all times\nWhat Success Looks Like\nZero lapsed credentials across all drivers and attendants\nAll incidents investigated, documented, and reported within regulatory timeframes\nDrug and alcohol program administered with zero procedural gaps\nDQ files and training records complete and audit-ready\nWorkforce is genuinely capable — not just credentialed\nSafety culture is visible, consistent, and proactive\nRegulatory Knowledge Required\nWorking knowledge of DOT, FMCSA (49 CFR Parts 382, 391, 395), state Department of Education school bus standards, and applicable state CDL/Non-CDL requirements for the assigned location.\nQualifications\nBasic Qualifications:\nMinimum of 5 years of professional experience in safety management within the transportation industry, with a strong preference for experience in school bus or passenger transportation\nIn-depth knowledge of FMCSA regulations, state pupil transportation laws, OSHA/DOT standards\nCommercial Driver's License\nPreferred Qualifications:\nSupervisory experience, specifically in supervising and training a driver workforce\nCommercial Driver's License with Passenger and School Bus Endorsements\nExcellent written and verbal communication skills, including the ability to present complex data and findings clearly\nCertified Safety Professional (CSP), Certified Director of Pupil Transportation (CDPT), or other relevant safety certifications are preferred\nSBDI (School Bus Driver Instructor) certification\nPrior experience with vehicle camera and monitoring systems\nThe targeted pay range for this role: $75,000 - $83,000\n \n","hostedUrl":"https://jobs.lever.co/ridezum/2ac82e57-11a8-46b5-851a-f7905ec4fb38","applyUrl":"https://jobs.lever.co/ridezum/2ac82e57-11a8-46b5-851a-f7905ec4fb38/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"San Francisco, CA","team":"San Francisco, CA","allLocations":["San Francisco, CA"]},"createdAt":1777418451778,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
\n
About the Role
\n
We're seeking an experienced Safety Manager to lead safety operations at our San Francisco location. This role encompasses the complete safety lifecycle—from program development and training implementation to incident management and regulatory compliance. You'll build a culture of behavioral safety, manage safety department staff, and establish best-in-class safety standards that protect employees, students, and the communities we serve. You'll be the guardian of our most important value, ensuring every person arrives home safely every day.
\n
What Makes You Successful in This Role
\n
You're a passionate safety advocate with a commitment to zero incidents. You balance proactive prevention with responsive incident management in dynamic transportation environments. You make safety training engaging and memorable, turning compliance requirements into genuine behavior change. You analyze incident data, conduct field observations with drivers, present safety metrics to district administrators, and investigate accident scenes with equal confidence. You interpret regulations, influence behavior through clear communication, and build a culture where safety is everyone's responsibility.
\n
\n
Safety Culture:
\n
\n- \n
Lead safety meetings, toolbox talks, and yard walkthroughs to reinforce safe practices across all roles
\n \n- \n
Proactively identify hazards, document findings, and track corrective actions to closure
\n \n- \n
Track location-level safety metrics and report trends to the Location Manager
\n \n\nIncident & Accident Management:
\n\n- \n
Serve as the on-site lead for all incidents and accidents; execute post-accident procedures correctly and within required timeframes
\n \n- \n
Conduct root cause investigations and administer DOT-mandated post-accident drug and alcohol testing (49 CFR Part 382.303)
\n \n- \n
Coordinate scene documentation and file complete, accurate claims in the insurance platform (ESIS)
\n \n- \n
Submit regulatory reports within required timeframes (FMCSA, state DOE, and other applicable agencies)
\n \n\nWorkforce Compliance & Credentials:
\n\n- \n
Maintain current credentials for all drivers and attendants: CDL, Non-CDL, school bus permits, DOT physicals, state endorsements, and bus attendant certifications — zero lapses
\n \n- \n
Maintain compliant Driver Qualification (DQ) files per FMCSA 49 CFR Part 391
\n \n- \n
Administer the DOT random drug and alcohol testing program (49 CFR Part 382), including pool enrollment, testing logistics, violation management, and return-to-duty coordination
\n \n\nTraining & Workforce Proficiency:
\n\n- \n
Oversee the Driver Trainer to ensure training programs — new hire onboarding, BTW, route qualification, and refresher — meet regulatory and Zūm standards
\n \n- \n
Manage the full Non-CDL to school bus driver certification pathway at the location
\n \n- \n
Maintain training completion records, proficiency evaluations, and corrective training logs; audit-ready at all times
\n \n\nWhat Success Looks Like
\n\n- \n
Zero lapsed credentials across all drivers and attendants
\n \n- \n
All incidents investigated, documented, and reported within regulatory timeframes
\n \n- \n
Drug and alcohol program administered with zero procedural gaps
\n \n- \n
DQ files and training records complete and audit-ready
\n \n- \n
Workforce is genuinely capable — not just credentialed
\n \n- \n
Safety culture is visible, consistent, and proactive
\n \n\nRegulatory Knowledge Required
\nWorking knowledge of DOT, FMCSA (49 CFR Parts 382, 391, 395), state Department of Education school bus standards, and applicable state CDL/Non-CDL requirements for the assigned location.
\n
\n
Basic Qualifications:
\n
\n- \n
Minimum of 5 years of professional experience in safety management within the transportation industry, with a strong preference for experience in school bus or passenger transportation
\n \n- \n
In-depth knowledge of FMCSA regulations, state pupil transportation laws, OSHA/DOT standards
\n \n- \n
Commercial Driver's License
\n \n\nPreferred Qualifications:
\n\n- \n
Supervisory experience, specifically in supervising and training a driver workforce
\n \n- \n
Commercial Driver's License with Passenger and School Bus Endorsements
\n \n- \n
Excellent written and verbal communication skills, including the ability to present complex data and findings clearly
\n \n- \n
Certified Safety Professional (CSP), Certified Director of Pupil Transportation (CDPT), or other relevant safety certifications are preferred
\n \n- \n
SBDI (School Bus Driver Instructor) certification
\n \n- \n
Prior experience with vehicle camera and monitoring systems
\n \n\n
About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"\n
About the Role
\n
We're seeking an experienced Safety Manager to lead safety operations at our San Francisco location. This role encompasses the complete safety lifecycle—from program development and training implementation to incident management and regulatory compliance. You'll build a culture of behavioral safety, manage safety department staff, and establish best-in-class safety standards that protect employees, students, and the communities we serve. You'll be the guardian of our most important value, ensuring every person arrives home safely every day.
\n
What Makes You Successful in This Role
\n
You're a passionate safety advocate with a commitment to zero incidents. You balance proactive prevention with responsive incident management in dynamic transportation environments. You make safety training engaging and memorable, turning compliance requirements into genuine behavior change. You analyze incident data, conduct field observations with drivers, present safety metrics to district administrators, and investigate accident scenes with equal confidence. You interpret regulations, influence behavior through clear communication, and build a culture where safety is everyone's responsibility.
\n
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"People","location":"Hybrid Remote/ Redwood City, CA","team":"People Ops","allLocations":["Hybrid Remote/ Redwood City, CA"]},"createdAt":1778877828737,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","id":"4eec44a8-d43b-4aad-bdb4-776518e5de02","lists":[{"text":"Who You Are:","content":"We're looking for a Senior Benefits Manager to own Zūm's benefits function end-to-end, covering strategy, administration, compliance, and continuous improvement across health, welfare, retirement, and leave programs for approximately 5,000 employees in 15+ states.
\nThe role is genuinely complex: programs span PEO and direct-employer structures, unionized and non-union populations, CDL-licensed drivers and corporate staff, and multiple administration platforms. You'll partner with brokers, carriers, payroll, legal, and finance, and report to the VP of People Operations as a strategic thought partner on total rewards.
\nYou thrive where answers aren't obvious, documentation doesn't exist yet, and you build the fix before anyone has to ask. You're equally comfortable presenting a renewal strategy to the CPO and walking a field employee through enrollment. You catch the off-by-a-dollar deduction, the compliance deadline no one else is tracking, and the employee who needs help navigating a claim. And you understand that what you build today must scale with a company preparing for its most visible chapter yet.
\n
\nThis is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be onsite 3 days per week (Monday, Tuesday, and Thursday). We will only consider candidates already located in the Bay Area.
"},{"text":"What You’ll Do:","content":"Own & Elevate Benefits Strategy
\n\nBe the go-to expert on all things benefits -- designing and managing programs that are competitive, compliant, and aligned with Zūm’s business goals and employee value proposition.\nLead benefits strategy across multiple plan structures, including PEO-administered plans, direct-employer plans, MERP, union/CBA-governed benefits, and state-mandated programs (e.g., Washington SEBB).\nConduct benchmarking and market analysis to ensure our offerings are competitive and cost-effective across both corporate and field employee populations.\nPartner with the leadership and brokers to evaluate funding models (fully insured, self-funded, level-funded) and make data-driven recommendations on plan design.\nDrive the design and modeling of new benefit constructs, including field employee medical reimbursement plans and deductible-exposure analysis.\nContinuously evaluate and improve benefits offerings to enhance employee satisfaction and retention while managing cost trends.\n\nManage Retirement & 401(k) Programs
\n\nServe as the day-to-day operational owner of Zūm’s 401(k) program, including contribution remittance, eligibility management, loan administration, and participant support.\nPartner with plan advisors on fiduciary governance, investment menu reviews, plan design changes, and 401(k) committee meeting preparation.\nManage annual nondiscrimination testing (ADP/ACP, top-heavy, coverage) and coordinate corrective actions, including QNEC distributions and HCE refunds.\nOversee compliance filings (Form 5500, annual audits) and ensure adherence to ERISA fiduciary standards.\n\nEnsure Compliance & Mitigate Risk
\n\nEnsure full compliance with federal, state, and local benefits regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, CFRA, and city-specific health care ordinances (e.g., SF HCSO).\nOwn ACA compliance end-to-end: eligibility tracking across variable-hour field employees, 1095-C reporting, and IRS penalty response and abatement processes.\nManage Wrap Plan and SPD documentation, Section 125 (POP) Plan administration, and Section 105(h) MERP nondiscrimination testing.\nPartner with inside and outside counsel on benefits-related legal matters, due diligence requests, and regulatory filings.\nSupport the development of sophisticated operational workstreams: benefits disclosures, plan documentation for legal due diligence, and ERISA loan covenant review.\nManage relationships with compliance consultants and ensure timely and accurate regulatory filings across all benefit plans.\n\nDrive Benefits Operations & Administration
\n\nManage the full lifecycle of benefits administration: new hire enrollment, qualifying life events, open enrollment, COBRA, and offboarding.\nOwn vendor and broker relationships across medical carriers, ancillary providers, retirement recordkeepers, benefits administration platforms, and leave management partners.\nOversee carrier invoice reconciliation, premium billing, and payroll deduction accuracy across multiple payroll systems, identifying and resolving discrepancies promptly.\nManage and improve leave of absence programs (FMLA, CFRA, ADA interactive process, state-specific leaves, parental leave) in coordination with the broader People Ops team.\nEstablish and standardize policies, processes, and documentation across the benefits function, building scalable infrastructure for continued growth.\nSupport the implementation of ben admin systems that can handle multi-thousand enrollments nationally. \n\nEducate & Empower Employees
\n\nLead annual open enrollment planning and execution, including vendor coordination, employee education materials, and system configuration.\nDevelop clear, accessible benefits communications for a diverse workforce -- from corporate employees to CDL drivers and attendants across 15+ states.\nServe as the senior escalation point for complex benefits questions, ensuring timely and empathetic resolution.\nPartner with field operations to ensure benefits information is accurately communicated at the local level.\nTravel occasionally (up to 15%) to company facilities for open enrollment support, employee education, and vendor meetings.\n\nBuild Strong Cross-Functional Partnerships
\n\nCollaborate with Finance on benefits budgeting, forecasting, renewal cost modeling, and accounts payable coordination for vendor payments.\nBuild and maintain dashboards and reports on benefits utilization, cost trends, enrollment metrics, and program effectiveness.\nPartner with HRIS and Payroll teams during system implementations and integrations, ensuring benefits data flows cleanly across platforms.\nSupport compensation-adjacent projects as needed, including total rewards statements and offer benchmarking inputs.\n"},{"text":"What You Bring:","content":"Required
\n\n8–12+ years of progressive experience in people operations, benefits management, administration, and strategy, with at least 3 years at a senior or lead level.\nDeep expertise in health & welfare plan design, 401(k)/retirement plan administration, and leave management.\nThorough working knowledge of ERISA, ACA, COBRA, HIPAA, FMLA, Section 125, and state/local benefits regulations.\nProven experience managing benefits for a large, distributed, multi-state workforce (1,000+ employees), including hourly and non-exempt populations.\nStrong vendor management skills: experience leading broker relationships, carrier negotiations, renewals, and RFPs.\nExceptional analytical skills: you can model plan costs, interpret utilization data, and build executive-level reporting.\nStrong project management capabilities with the ability to drive multiple complex initiatives simultaneously and hold vendors accountable to timelines.\nExcellent written and verbal communication skills, with the ability to translate complex benefits concepts for employees at all levels.\nProficiency in HRIS platforms, benefits administration systems, and advanced Excel/Google Sheets.\n\nPreferred
\n\nExperience in a high-growth, venture-backed company, ideally through a liquidity event. \nExperience managing benefits across both PEO-administered and direct-employer plan structures.\nExperience with Compensation, including market benchmarking (e.g Radford, Pave), job architecture, and end-to-end merit review cycle management.\nFamiliarity with unionized workforce benefits, including CBA interpretation and compliance with collectively bargained benefit obligations.\nExperience with ADP platforms, Employee Navigator, Charles Schwab retirement services, or Sequoia consulting.\nKnowledge of self-funded and level-funded health plan structures, including stop-loss and claims analysis.\nCEBS, CBP, PHR/SPHR, or SHRM-CP/SHRM-SCP certification.\n\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $193,000-$215,000
"}],"text":"Senior Benefits Manager","country":"US","workplaceType":"hybrid","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/ridezum/4eec44a8-d43b-4aad-bdb4-776518e5de02","applyUrl":"https://jobs.lever.co/ridezum/4eec44a8-d43b-4aad-bdb4-776518e5de02/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"Engineering","location":"Redwood City, CA","team":"Technical","allLocations":["Redwood City, CA"]},"createdAt":1759945046570,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nThis is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be on-site a minimum of 3 days per week (Monday - Thursday). We will only consider candidates already located in the Bay Area.\n \nWho You Are: \n \nWe are looking to add Senior Engineers to our backend engineering team. You will have opportunities for hands-on contribution in building Zūm’s technology platform. If you are a self-driven developer who enjoys solving complex problems and building impactful solutions, you will love this job.\n \nWhat You'll Do:\n \nWhat to expect in this role: \n \nYou will be the owner of one or more backend platform verticals. You will get to build customer-facing product features and build/expand platform capabilities as you see fit for your needs to deliver business value. You will build microservices with the latest technologies like Kubernetes, Kafka, Postgres, gRPC, etc. You will get to actively contribute towards establishing good engineering practices - write high-quality, maintainable, testable, and scalable code, and perform code reviews. You will develop applications to improve visibility and traceability across the system using tools like Datadog, Rollbar, Segment, etc.\n \nWhat You Bring To Zūm:\n \nBasic technical skills for this role: \n \n • Bachelor’s degree or higher in Computer Science or equivalent degrees\n • 5+ years of industry experience as a Software Engineer\n • Experience in building enterprise software platforms\n • Hands-on architecture design and coding skills\n • Experience working with relational and non-relational databases\n • Excellence in one or more programming languages - Node.js, Java, Python\n • Hands-on experience with deploying and managing apps on the cloud - AWS/Google\n \nOther skills required to succeed in this role:\n \n • Strong technical experience and eagerness to establish good engineering practices\n • Good planning, organization, and decision-making skills\n • Good communication with engineers, product managers, and other stakeholders \n • Good sense of humor with a great ability to work with others\n \nBonus Points:\n \n • Passionate about working for a mission-driven company\n • Experience working in the transportation industry\n • Strong experience with NodeJS and Typescript\n \nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in CA, USA is: $220,000 - $260,000 plus stock options.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
This is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be on-site a minimum of 3 days per week (Monday - Thursday). We will only consider candidates already located in the Bay Area.
\n
\nWho You Are:
\n
\nWe are looking to add Senior Engineers to our backend engineering team. You will have opportunities for hands-on contribution in building Zūm’s technology platform. If you are a self-driven developer who enjoys solving complex problems and building impactful solutions, you will love this job.
\n
\nWhat You'll Do:
\n
\nWhat to expect in this role:
\n
\nYou will be the owner of one or more backend platform verticals. You will get to build customer-facing product features and build/expand platform capabilities as you see fit for your needs to deliver business value. You will build microservices with the latest technologies like Kubernetes, Kafka, Postgres, gRPC, etc. You will get to actively contribute towards establishing good engineering practices - write high-quality, maintainable, testable, and scalable code, and perform code reviews. You will develop applications to improve visibility and traceability across the system using tools like Datadog, Rollbar, Segment, etc.
\n
\nWhat You Bring To Zūm:
\n
\nBasic technical skills for this role:
\n
\n • Bachelor’s degree or higher in Computer Science or equivalent degrees
\n • 5+ years of industry experience as a Software Engineer
\n • Experience in building enterprise software platforms
\n • Hands-on architecture design and coding skills
\n • Experience working with relational and non-relational databases
\n • Excellence in one or more programming languages - Node.js, Java, Python
\n • Hands-on experience with deploying and managing apps on the cloud - AWS/Google
\n
\nOther skills required to succeed in this role:
\n
\n • Strong technical experience and eagerness to establish good engineering practices
\n • Good planning, organization, and decision-making skills
\n • Good communication with engineers, product managers, and other stakeholders
\n • Good sense of humor with a great ability to work with others
\n
\nBonus Points:
\n
\n • Passionate about working for a mission-driven company
\n • Experience working in the transportation industry
\n • Strong experience with NodeJS and Typescript
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in CA, USA is: $220,000 - $260,000 plus stock options.
","id":"d458798c-7ab9-4979-bd5c-f791787e11d4","lists":[],"text":"Senior Engineer, Backend Platform","country":"US","workplaceType":"hybrid","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"This is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be on-site a minimum of 3 days per week (Monday - Thursday). We will only consider candidates already located in the Bay Area.
\n
\nWho You Are:
\n
\nWe are looking to add Senior Engineers to our backend engineering team. You will have opportunities for hands-on contribution in building Zūm’s technology platform. If you are a self-driven developer who enjoys solving complex problems and building impactful solutions, you will love this job.
\n
\nWhat You'll Do:
\n
\nWhat to expect in this role:
\n
\nYou will be the owner of one or more backend platform verticals. You will get to build customer-facing product features and build/expand platform capabilities as you see fit for your needs to deliver business value. You will build microservices with the latest technologies like Kubernetes, Kafka, Postgres, gRPC, etc. You will get to actively contribute towards establishing good engineering practices - write high-quality, maintainable, testable, and scalable code, and perform code reviews. You will develop applications to improve visibility and traceability across the system using tools like Datadog, Rollbar, Segment, etc.
\n
\nWhat You Bring To Zūm:
\n
\nBasic technical skills for this role:
\n
\n • Bachelor’s degree or higher in Computer Science or equivalent degrees
\n • 5+ years of industry experience as a Software Engineer
\n • Experience in building enterprise software platforms
\n • Hands-on architecture design and coding skills
\n • Experience working with relational and non-relational databases
\n • Excellence in one or more programming languages - Node.js, Java, Python
\n • Hands-on experience with deploying and managing apps on the cloud - AWS/Google
\n
\nOther skills required to succeed in this role:
\n
\n • Strong technical experience and eagerness to establish good engineering practices
\n • Good planning, organization, and decision-making skills
\n • Good communication with engineers, product managers, and other stakeholders
\n • Good sense of humor with a great ability to work with others
\n
\nBonus Points:
\n
\n • Passionate about working for a mission-driven company
\n • Experience working in the transportation industry
\n • Strong experience with NodeJS and Typescript
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in CA, USA is: $220,000 - $260,000 plus stock options.
","descriptionBodyPlain":"This is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be on-site a minimum of 3 days per week (Monday - Thursday). We will only consider candidates already located in the Bay Area.\n \nWho You Are: \n \nWe are looking to add Senior Engineers to our backend engineering team. You will have opportunities for hands-on contribution in building Zūm’s technology platform. If you are a self-driven developer who enjoys solving complex problems and building impactful solutions, you will love this job.\n \nWhat You'll Do:\n \nWhat to expect in this role: \n \nYou will be the owner of one or more backend platform verticals. You will get to build customer-facing product features and build/expand platform capabilities as you see fit for your needs to deliver business value. You will build microservices with the latest technologies like Kubernetes, Kafka, Postgres, gRPC, etc. You will get to actively contribute towards establishing good engineering practices - write high-quality, maintainable, testable, and scalable code, and perform code reviews. You will develop applications to improve visibility and traceability across the system using tools like Datadog, Rollbar, Segment, etc.\n \nWhat You Bring To Zūm:\n \nBasic technical skills for this role: \n \n • Bachelor’s degree or higher in Computer Science or equivalent degrees\n • 5+ years of industry experience as a Software Engineer\n • Experience in building enterprise software platforms\n • Hands-on architecture design and coding skills\n • Experience working with relational and non-relational databases\n • Excellence in one or more programming languages - Node.js, Java, Python\n • Hands-on experience with deploying and managing apps on the cloud - AWS/Google\n \nOther skills required to succeed in this role:\n \n • Strong technical experience and eagerness to establish good engineering practices\n • Good planning, organization, and decision-making skills\n • Good communication with engineers, product managers, and other stakeholders \n • Good sense of humor with a great ability to work with others\n \nBonus Points:\n \n • Passionate about working for a mission-driven company\n • Experience working in the transportation industry\n • Strong experience with NodeJS and Typescript\n \nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in CA, USA is: $220,000 - $260,000 plus stock options.\n","hostedUrl":"https://jobs.lever.co/ridezum/d458798c-7ab9-4979-bd5c-f791787e11d4","applyUrl":"https://jobs.lever.co/ridezum/d458798c-7ab9-4979-bd5c-f791787e11d4/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"Finance","location":"Hybrid Remote/ Redwood City, CA","team":"Accounting","allLocations":["Hybrid Remote/ Redwood City, CA"]},"createdAt":1777666006616,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","id":"2abc419b-9903-4a68-a479-56f5dd45cb52","lists":[{"text":"Who You Are: ","content":"Zūm is seeking a detail-oriented, highly motivated Senior Manager of Revenue Accounting & Operations to lead the end-to-end order-to-cash process. Reporting to the Senior Director of Accounting, this expanded role will oversee all aspects of revenue accounting—including complex contract review, invoicing, monthly close, and collections—while driving the strategic evolution of our revenue operations.
\nThe ideal candidate will combine elite technical accounting skills with a process-improvement mindset, acting as a key bridge between Finance, Sales, Product, and Operations to scale our revenue infrastructure.
\n
\nThis is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be onsite 3 days per week (Monday, Tuesday, and Thursday). We will only consider candidates already located in the Bay Area.
"},{"text":"What You'll Do:","content":"Contract & Revenue Operations Leadership
\n\nStrategic Contract Governance: Lead the \"Contract Inventory\" process to ensure completeness and accuracy of all active agreements. Partner with legal and sales to review proposed contract terms and perform detailed review of contracts under ASC 606\nOrder to Cash Process Optimization: Partner with Product and Operations to conduct detailed contract set up, ensuring billing parameters are accurately mapped to revenue recognition models and GL Account Mapping within the ERP, which is critical for a smooth billing and collection process, optimized revenue reporting, and ASC 606 compliance.\nOperational Control Design: Design and maintain a business-level tracking system for complex revenue triggers, such as liquidated damages, snow days, fuel surcharges, and dry runs, moving from a reactive to a proactive tracking model.\nSystem Ownership: Act as the primary stakeholder for the implementation of NetSuite Sales system improvements/automation and other system integrations\n\nAccounting, Close, and Compliance
\n\nTechnical Revenue Oversight: Ensure all revenue recognized meets criteria consistent with ASC 606 and manage the preparation and/or review of audit-ready position papers for standard and non-standard contracts.\nClose Management: Execute monthly revenue and accounts receivable close procedures, including the review of journal entries, account reconciliations, and AR reserve balances (including CECL).\nData Integrity: Lead initiatives to improve data quality and support scalable processes, including historical cleanup and formalization of key contract term summaries, detailed review of AR aging reports, and uplifting account reconciliations.\nAudit & Internal Controls: Serve as the lead for year-end audit deliverables and maintain SOX-compliant documentation for credit memo approvals and revenue processes.\n\nCustomer Partnership & Data Integrity
\n\nDispute Resolution & Investigation: Lead and facilitate investigations into customer billing discrepancies by analyzing internal data and operational adjustments, facilitating analyses with Yard Managers and Product teams to resolve root causes.\nCross-Functional Optimization: Align with key partners to optimize workflows for billing and revenue recognition\nTeam Leadership: Manage, mentor, and develop a high-performing team, fostering a culture of ownership and high integrity.\nCash Management and Collections: Manage the collection and dispute resolution process and ensure receivables are collected timely.\n"},{"text":"What You Bring To Zūm:","content":"Requirements
\n\n10+ years of experience in Revenue Accounting and Invoicing\nBachelor's Degree in Accounting or Finance\nProven expertise in applying ASC 606 guidelines\nExperience acting as a bridge between Finance, Sales Operations, and Product teams to streamline the order-to-revenue workflow\nExperience standing up and validating new products and services to ensure accurate revenue recognition from inception\nStrong working knowledge of SOX controls and month-end system reconciliations\n\nPreferred
\n\nCPA and Public Accounting firm experience\nNetSuite experience\nExperience managing and mentoring a team\nExperience in a fast-paced, high-growth, or pre-IPO environment\n\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $158,000-$208,000
"}],"text":"Senior Manager, Revenue Accounting & Invoicing","country":"US","workplaceType":"hybrid","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/ridezum/2abc419b-9903-4a68-a479-56f5dd45cb52","applyUrl":"https://jobs.lever.co/ridezum/2abc419b-9903-4a68-a479-56f5dd45cb52/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"Product and Design","location":"Redwood City, CA","team":"Product","allLocations":["Redwood City, CA"]},"createdAt":1768245279112,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nThe Role: \nWe’re looking for a Senior Product Manager who will own the vision, roadmap, and execution across Zūm’s core platform. This is a highly strategic role for someone who thinks like a builder, balancing the near term with the long term vision. A successful PM in the role would be comfortable combining product sense, customer empathy, and platform & systems thinking. Your work will directly impact operational efficiency, customer satisfaction & retention, and sales enablement. You will work with a talented team of product leaders, designers, and engineers to innovate and enhance Zūm’s transportation platform across multiple mobile and web touch points.\n \nKey Competencies: \n• Strong in platform and systems thinking; capable of creating modular building blocks that scale across districts, geographies, and use cases.\n• Experienced with SaaS product development, ideally with configurable enterprise workflows.\n• Technically fluent to navigate APIs, integrations, sensor/GPS data, routing logic, or mobile workflows.\n• Scrappy, resourceful, and resilient; comfortable solving problems without waiting for perfect inputs.\n• A “roll-up-your-sleeves” builder with a bias for action who loves digging into constraints, edge cases, operational nuance, and real-world workflows.\n• Great at introducing lightweight processes to help a scaling org move faster, not slower.\n• Someone who takes full ownership of outcomes and is nimble: value delivered, operational performance, customer delight, business impact.\n• Comfortable working across a uniquely complex stakeholder universe: engineering, design, sales, routers, drivers, dispatch, payroll, finance, districts, and more.\n \nExperience: \n• 5+ years of product management experience, including owning a core product area end-to-end.\n• Experience shipping SaaS products for enterprise or operational users.\n• Comfort working in fast-moving, ambiguous, and constraint-heavy environments.\n• Passion for mission-driven work and designing systems with real-world impact at scale. \n• A demonstrated track record of shipping high-impact customer-facing features.\n• Experience in mobility, logistics, fleets, marketplaces, or operationally complex products is a strong plus.\n \nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $200,000 to $220,000.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
The Role:
\nWe’re looking for a Senior Product Manager who will own the vision, roadmap, and execution across Zūm’s core platform. This is a highly strategic role for someone who thinks like a builder, balancing the near term with the long term vision. A successful PM in the role would be comfortable combining product sense, customer empathy, and platform & systems thinking. Your work will directly impact operational efficiency, customer satisfaction & retention, and sales enablement. You will work with a talented team of product leaders, designers, and engineers to innovate and enhance Zūm’s transportation platform across multiple mobile and web touch points.
\n
\nKey Competencies:
\n• Strong in platform and systems thinking; capable of creating modular building blocks that scale across districts, geographies, and use cases.
\n• Experienced with SaaS product development, ideally with configurable enterprise workflows.
\n• Technically fluent to navigate APIs, integrations, sensor/GPS data, routing logic, or mobile workflows.
\n• Scrappy, resourceful, and resilient; comfortable solving problems without waiting for perfect inputs.
\n• A “roll-up-your-sleeves” builder with a bias for action who loves digging into constraints, edge cases, operational nuance, and real-world workflows.
\n• Great at introducing lightweight processes to help a scaling org move faster, not slower.
\n• Someone who takes full ownership of outcomes and is nimble: value delivered, operational performance, customer delight, business impact.
\n• Comfortable working across a uniquely complex stakeholder universe: engineering, design, sales, routers, drivers, dispatch, payroll, finance, districts, and more.
\n
\nExperience:
\n• 5+ years of product management experience, including owning a core product area end-to-end.
\n• Experience shipping SaaS products for enterprise or operational users.
\n• Comfort working in fast-moving, ambiguous, and constraint-heavy environments.
\n• Passion for mission-driven work and designing systems with real-world impact at scale.
\n• A demonstrated track record of shipping high-impact customer-facing features.
\n• Experience in mobility, logistics, fleets, marketplaces, or operationally complex products is a strong plus.
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $200,000 to $220,000.
","id":"1c28a668-6552-4b2e-ab6c-1e9be5f0cb7a","lists":[],"salaryRange":{"min":200000,"currency":"USD","interval":"per-year-salary","max":220000},"text":"Senior Product Manager","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"The Role:
\nWe’re looking for a Senior Product Manager who will own the vision, roadmap, and execution across Zūm’s core platform. This is a highly strategic role for someone who thinks like a builder, balancing the near term with the long term vision. A successful PM in the role would be comfortable combining product sense, customer empathy, and platform & systems thinking. Your work will directly impact operational efficiency, customer satisfaction & retention, and sales enablement. You will work with a talented team of product leaders, designers, and engineers to innovate and enhance Zūm’s transportation platform across multiple mobile and web touch points.
\n
\nKey Competencies:
\n• Strong in platform and systems thinking; capable of creating modular building blocks that scale across districts, geographies, and use cases.
\n• Experienced with SaaS product development, ideally with configurable enterprise workflows.
\n• Technically fluent to navigate APIs, integrations, sensor/GPS data, routing logic, or mobile workflows.
\n• Scrappy, resourceful, and resilient; comfortable solving problems without waiting for perfect inputs.
\n• A “roll-up-your-sleeves” builder with a bias for action who loves digging into constraints, edge cases, operational nuance, and real-world workflows.
\n• Great at introducing lightweight processes to help a scaling org move faster, not slower.
\n• Someone who takes full ownership of outcomes and is nimble: value delivered, operational performance, customer delight, business impact.
\n• Comfortable working across a uniquely complex stakeholder universe: engineering, design, sales, routers, drivers, dispatch, payroll, finance, districts, and more.
\n
\nExperience:
\n• 5+ years of product management experience, including owning a core product area end-to-end.
\n• Experience shipping SaaS products for enterprise or operational users.
\n• Comfort working in fast-moving, ambiguous, and constraint-heavy environments.
\n• Passion for mission-driven work and designing systems with real-world impact at scale.
\n• A demonstrated track record of shipping high-impact customer-facing features.
\n• Experience in mobility, logistics, fleets, marketplaces, or operationally complex products is a strong plus.
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $200,000 to $220,000.
","descriptionBodyPlain":"The Role: \nWe’re looking for a Senior Product Manager who will own the vision, roadmap, and execution across Zūm’s core platform. This is a highly strategic role for someone who thinks like a builder, balancing the near term with the long term vision. A successful PM in the role would be comfortable combining product sense, customer empathy, and platform & systems thinking. Your work will directly impact operational efficiency, customer satisfaction & retention, and sales enablement. You will work with a talented team of product leaders, designers, and engineers to innovate and enhance Zūm’s transportation platform across multiple mobile and web touch points.\n \nKey Competencies: \n• Strong in platform and systems thinking; capable of creating modular building blocks that scale across districts, geographies, and use cases.\n• Experienced with SaaS product development, ideally with configurable enterprise workflows.\n• Technically fluent to navigate APIs, integrations, sensor/GPS data, routing logic, or mobile workflows.\n• Scrappy, resourceful, and resilient; comfortable solving problems without waiting for perfect inputs.\n• A “roll-up-your-sleeves” builder with a bias for action who loves digging into constraints, edge cases, operational nuance, and real-world workflows.\n• Great at introducing lightweight processes to help a scaling org move faster, not slower.\n• Someone who takes full ownership of outcomes and is nimble: value delivered, operational performance, customer delight, business impact.\n• Comfortable working across a uniquely complex stakeholder universe: engineering, design, sales, routers, drivers, dispatch, payroll, finance, districts, and more.\n \nExperience: \n• 5+ years of product management experience, including owning a core product area end-to-end.\n• Experience shipping SaaS products for enterprise or operational users.\n• Comfort working in fast-moving, ambiguous, and constraint-heavy environments.\n• Passion for mission-driven work and designing systems with real-world impact at scale. \n• A demonstrated track record of shipping high-impact customer-facing features.\n• Experience in mobility, logistics, fleets, marketplaces, or operationally complex products is a strong plus.\n \nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $200,000 to $220,000.\n","hostedUrl":"https://jobs.lever.co/ridezum/1c28a668-6552-4b2e-ab6c-1e9be5f0cb7a","applyUrl":"https://jobs.lever.co/ridezum/1c28a668-6552-4b2e-ab6c-1e9be5f0cb7a/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"Finance","location":"Hybrid Remote/ Redwood City, CA","team":"FP&A","allLocations":["Hybrid Remote/ Redwood City, CA"]},"createdAt":1774545806868,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","id":"3372ea1d-e37d-4ffd-8099-bb1e316bf442","lists":[{"text":"Who You Are: ","content":"\n
The role will report into our corporate finance team (FP&A). This experienced and forward-thinking professional will support the FP&A and Sales teams in delivering compliant, competitive, and cost-effective proposals that are both high-value and on time. The Senior Sales Finance Analyst will leverage strong analytical skills and attention to detail to interpret solicitation requirements and develop competitive, compliant pricing proposals. This role will also be responsible for preparing due diligence materials, conducting market research to support pricing strategy, coordinating pricing schedules, and building cost and pricing models and templates.
\n
This is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be onsite 3 days per week (Monday, Tuesday, and Thursday). We will only consider candidates already located in the Bay Area.
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $114,00 to $155,000
"}],"text":"Senior Sales Finance Analyst","country":"US","workplaceType":"hybrid","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/ridezum/3372ea1d-e37d-4ffd-8099-bb1e316bf442","applyUrl":"https://jobs.lever.co/ridezum/3372ea1d-e37d-4ffd-8099-bb1e316bf442/apply"},{"additionalPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of a sign-on bonus. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Vacation, and more. The targeted pay range for this role is $64,000 - $69,000 USD.\n\n\nZūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of a sign-on bonus. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Vacation, and more. The targeted pay range for this role is $64,000 - $69,000 USD.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Shawnee, KS","team":"Shawnee, KS","allLocations":["Shawnee, KS"]},"createdAt":1773174662691,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nInterested in joining us? We’re hiring for several roles with a June2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nResponsibilities:\nWork with customer to ensure proper communication with Special Needs Department to obtain proper student data information\nWork with School Ops to be local liaison\nOversee SPED dispatcher(s)\nOversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination\nMonitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets\nPartner with the Operations Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated\nCollaborate with the Maintenance Manager to ensure fleet readiness and equipment is installed properly\nMaintain Special Needs equipment inventory\nWork with Routers to design school bus routes using Zum’s routing software, understanding fleet capacity and logistics constraints, and maximizing efficiency, accuracy, and on-time performance\nCritically analyze daily schedules to support on-time performance, efficient routing, and productivity objectives while maintaining positive user experience\nContinuously improve routes and communicate adjustments to all stakeholders in a timely manner\nPerform various administrative tasks\nOther duties as assigned\n \nRequirements:\nHigh school Diploma or equivalent required; completion of college level courses preferred\n3-5 years’ experience in customer service environment required\nStrong customer service skills required\nSolid data entry skills required\nProficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc\nOne or more years of driving experience on field trips preferred\nStrong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers.\nHighly organized and able to work with minimal supervision\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
Interested in joining us? We’re hiring for several roles with a June2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nResponsibilities:
\n\n- Work with customer to ensure proper communication with Special Needs Department to obtain proper student data information
\n- Work with School Ops to be local liaison
\n- Oversee SPED dispatcher(s)
\n- Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination
\n- Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets
\n- Partner with the Operations Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated
\n- Collaborate with the Maintenance Manager to ensure fleet readiness and equipment is installed properly
\n- Maintain Special Needs equipment inventory
\n- Work with Routers to design school bus routes using Zum’s routing software, understanding fleet capacity and logistics constraints, and maximizing efficiency, accuracy, and on-time performance
\n- Critically analyze daily schedules to support on-time performance, efficient routing, and productivity objectives while maintaining positive user experience
\n- Continuously improve routes and communicate adjustments to all stakeholders in a timely manner
\n- Perform various administrative tasks
\n- Other duties as assigned
\n
\n
\nRequirements:
\n\n- High school Diploma or equivalent required; completion of college level courses preferred
\n- 3-5 years’ experience in customer service environment required
\n- Strong customer service skills required
\n- Solid data entry skills required
\n- Proficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc
\n- One or more years of driving experience on field trips preferred
\n- Strong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers.
\n- Highly organized and able to work with minimal supervision
\n
","id":"b62a0ac0-690c-4dc1-bd12-cc9bca47575e","lists":[],"text":"Special Needs Coordinator","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"Interested in joining us? We’re hiring for several roles with a June2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nResponsibilities:
\n\n- Work with customer to ensure proper communication with Special Needs Department to obtain proper student data information
\n- Work with School Ops to be local liaison
\n- Oversee SPED dispatcher(s)
\n- Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination
\n- Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets
\n- Partner with the Operations Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated
\n- Collaborate with the Maintenance Manager to ensure fleet readiness and equipment is installed properly
\n- Maintain Special Needs equipment inventory
\n- Work with Routers to design school bus routes using Zum’s routing software, understanding fleet capacity and logistics constraints, and maximizing efficiency, accuracy, and on-time performance
\n- Critically analyze daily schedules to support on-time performance, efficient routing, and productivity objectives while maintaining positive user experience
\n- Continuously improve routes and communicate adjustments to all stakeholders in a timely manner
\n- Perform various administrative tasks
\n- Other duties as assigned
\n
\n
\nRequirements:
\n\n- High school Diploma or equivalent required; completion of college level courses preferred
\n- 3-5 years’ experience in customer service environment required
\n- Strong customer service skills required
\n- Solid data entry skills required
\n- Proficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc
\n- One or more years of driving experience on field trips preferred
\n- Strong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers.
\n- Highly organized and able to work with minimal supervision
\n
","descriptionBodyPlain":"Interested in joining us? We’re hiring for several roles with a June2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nResponsibilities:\nWork with customer to ensure proper communication with Special Needs Department to obtain proper student data information\nWork with School Ops to be local liaison\nOversee SPED dispatcher(s)\nOversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination\nMonitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets\nPartner with the Operations Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated\nCollaborate with the Maintenance Manager to ensure fleet readiness and equipment is installed properly\nMaintain Special Needs equipment inventory\nWork with Routers to design school bus routes using Zum’s routing software, understanding fleet capacity and logistics constraints, and maximizing efficiency, accuracy, and on-time performance\nCritically analyze daily schedules to support on-time performance, efficient routing, and productivity objectives while maintaining positive user experience\nContinuously improve routes and communicate adjustments to all stakeholders in a timely manner\nPerform various administrative tasks\nOther duties as assigned\n \nRequirements:\nHigh school Diploma or equivalent required; completion of college level courses preferred\n3-5 years’ experience in customer service environment required\nStrong customer service skills required\nSolid data entry skills required\nProficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc\nOne or more years of driving experience on field trips preferred\nStrong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers.\nHighly organized and able to work with minimal supervision\n","hostedUrl":"https://jobs.lever.co/ridezum/b62a0ac0-690c-4dc1-bd12-cc9bca47575e","applyUrl":"https://jobs.lever.co/ridezum/b62a0ac0-690c-4dc1-bd12-cc9bca47575e/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"Engineering","location":"Redwood City, CA","team":"Technical","allLocations":["Redwood City, CA"]},"createdAt":1757535632207,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nThis is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be on-site a minimum of 3 days per week (Monday - Thursday). We will only consider candidates already located in the Bay Area.\n \nWho You Are:\n \nWe are looking to add a Staff Engineer, Backend Platform to our Backend Engineering team. You will be responsible for hands-on contributions in building Zūm’s technology platform. At Zūm, we value developers who are self-driven and able to devise simple solutions to complex problems, and thrive in building products with full ownership that will have a significant impact on the company's business. If this sounds like you, then you will love this Job.\n \nWhat You'll Do:\n \nYou will be a core contributor in designing the architecture of our Backend platform. Work with 2-4 backend developers to deliver high-quality product features Introduce tools and processes to scale (and accelerate) our development processes. Work with the Product and Design team to plan and deliver new product features Improve our existing Backend platform while adding new features and content to our product. Hands-on coding while you own the full development lifecycle—from ideation to deployment—and quickly see the impact of your work.\n \nWhat You Bring To Zūm:\n \n• Bachelor’s degree or higher in Computer Science (or equivalent).8+ years of industry experience as a Software Engineer or Staff Engineer.\n• Proven experience building backend systems for enterprise-level applications across multiple platforms.\n• Strong hands-on skills in architectural design and backend development.\n• Experience with relational and non-relational databases.\n• Proficiency in one or more backend programming languages: Node.js, Java, or Python.\n• Hands-on experience deploying and managing applications in cloud environments (AWS or Google Cloud).\n• Experience building scalable systems—both vertically and horizontally.\n• Proficient in developing APIs for internal and external use with a strong focus on performance, scalability, and security.\n• Experience with microservice-based architectures.\n \nOther skills required to succeed in this role:\n \n• Strong technical experience and eagerness to enforce and establish good coding conventions\n• Good planning, organization, and decision-making skills\n• Good communication with engineers, product managers, and other stakeholders\n \nBonus Points:\n \n• Passionate about working for a mission-driven company\n• Experience working in the transportation industry\n• Strong experience with NodeJS and Typescript\n \nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in CA, USA is: $240,000 - $280,000 plus stock options.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
This is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be on-site a minimum of 3 days per week (Monday - Thursday). We will only consider candidates already located in the Bay Area.
\n
\nWho You Are:
\n
\nWe are looking to add a Staff Engineer, Backend Platform to our Backend Engineering team. You will be responsible for hands-on contributions in building Zūm’s technology platform. At Zūm, we value developers who are self-driven and able to devise simple solutions to complex problems, and thrive in building products with full ownership that will have a significant impact on the company's business. If this sounds like you, then you will love this Job.
\n
\nWhat You'll Do:
\n
\nYou will be a core contributor in designing the architecture of our Backend platform. Work with 2-4 backend developers to deliver high-quality product features Introduce tools and processes to scale (and accelerate) our development processes. Work with the Product and Design team to plan and deliver new product features Improve our existing Backend platform while adding new features and content to our product. Hands-on coding while you own the full development lifecycle—from ideation to deployment—and quickly see the impact of your work.
\n
\nWhat You Bring To Zūm:
\n
\n• Bachelor’s degree or higher in Computer Science (or equivalent).8+ years of industry experience as a Software Engineer or Staff Engineer.
\n• Proven experience building backend systems for enterprise-level applications across multiple platforms.
\n• Strong hands-on skills in architectural design and backend development.
\n• Experience with relational and non-relational databases.
\n• Proficiency in one or more backend programming languages: Node.js, Java, or Python.
\n• Hands-on experience deploying and managing applications in cloud environments (AWS or Google Cloud).
\n• Experience building scalable systems—both vertically and horizontally.
\n• Proficient in developing APIs for internal and external use with a strong focus on performance, scalability, and security.
\n• Experience with microservice-based architectures.
\n
\nOther skills required to succeed in this role:
\n
\n• Strong technical experience and eagerness to enforce and establish good coding conventions
\n• Good planning, organization, and decision-making skills
\n• Good communication with engineers, product managers, and other stakeholders
\n
\nBonus Points:
\n
\n• Passionate about working for a mission-driven company
\n• Experience working in the transportation industry
\n• Strong experience with NodeJS and Typescript
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in CA, USA is: $240,000 - $280,000 plus stock options.
","id":"d02682b6-9e55-43b7-aff3-457af4d61a6a","lists":[],"text":"Staff Engineer, Backend Platform","country":"US","workplaceType":"hybrid","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"This is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be on-site a minimum of 3 days per week (Monday - Thursday). We will only consider candidates already located in the Bay Area.
\n
\nWho You Are:
\n
\nWe are looking to add a Staff Engineer, Backend Platform to our Backend Engineering team. You will be responsible for hands-on contributions in building Zūm’s technology platform. At Zūm, we value developers who are self-driven and able to devise simple solutions to complex problems, and thrive in building products with full ownership that will have a significant impact on the company's business. If this sounds like you, then you will love this Job.
\n
\nWhat You'll Do:
\n
\nYou will be a core contributor in designing the architecture of our Backend platform. Work with 2-4 backend developers to deliver high-quality product features Introduce tools and processes to scale (and accelerate) our development processes. Work with the Product and Design team to plan and deliver new product features Improve our existing Backend platform while adding new features and content to our product. Hands-on coding while you own the full development lifecycle—from ideation to deployment—and quickly see the impact of your work.
\n
\nWhat You Bring To Zūm:
\n
\n• Bachelor’s degree or higher in Computer Science (or equivalent).8+ years of industry experience as a Software Engineer or Staff Engineer.
\n• Proven experience building backend systems for enterprise-level applications across multiple platforms.
\n• Strong hands-on skills in architectural design and backend development.
\n• Experience with relational and non-relational databases.
\n• Proficiency in one or more backend programming languages: Node.js, Java, or Python.
\n• Hands-on experience deploying and managing applications in cloud environments (AWS or Google Cloud).
\n• Experience building scalable systems—both vertically and horizontally.
\n• Proficient in developing APIs for internal and external use with a strong focus on performance, scalability, and security.
\n• Experience with microservice-based architectures.
\n
\nOther skills required to succeed in this role:
\n
\n• Strong technical experience and eagerness to enforce and establish good coding conventions
\n• Good planning, organization, and decision-making skills
\n• Good communication with engineers, product managers, and other stakeholders
\n
\nBonus Points:
\n
\n• Passionate about working for a mission-driven company
\n• Experience working in the transportation industry
\n• Strong experience with NodeJS and Typescript
\n
\nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in CA, USA is: $240,000 - $280,000 plus stock options.
","descriptionBodyPlain":"This is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be on-site a minimum of 3 days per week (Monday - Thursday). We will only consider candidates already located in the Bay Area.\n \nWho You Are:\n \nWe are looking to add a Staff Engineer, Backend Platform to our Backend Engineering team. You will be responsible for hands-on contributions in building Zūm’s technology platform. At Zūm, we value developers who are self-driven and able to devise simple solutions to complex problems, and thrive in building products with full ownership that will have a significant impact on the company's business. If this sounds like you, then you will love this Job.\n \nWhat You'll Do:\n \nYou will be a core contributor in designing the architecture of our Backend platform. Work with 2-4 backend developers to deliver high-quality product features Introduce tools and processes to scale (and accelerate) our development processes. Work with the Product and Design team to plan and deliver new product features Improve our existing Backend platform while adding new features and content to our product. Hands-on coding while you own the full development lifecycle—from ideation to deployment—and quickly see the impact of your work.\n \nWhat You Bring To Zūm:\n \n• Bachelor’s degree or higher in Computer Science (or equivalent).8+ years of industry experience as a Software Engineer or Staff Engineer.\n• Proven experience building backend systems for enterprise-level applications across multiple platforms.\n• Strong hands-on skills in architectural design and backend development.\n• Experience with relational and non-relational databases.\n• Proficiency in one or more backend programming languages: Node.js, Java, or Python.\n• Hands-on experience deploying and managing applications in cloud environments (AWS or Google Cloud).\n• Experience building scalable systems—both vertically and horizontally.\n• Proficient in developing APIs for internal and external use with a strong focus on performance, scalability, and security.\n• Experience with microservice-based architectures.\n \nOther skills required to succeed in this role:\n \n• Strong technical experience and eagerness to enforce and establish good coding conventions\n• Good planning, organization, and decision-making skills\n• Good communication with engineers, product managers, and other stakeholders\n \nBonus Points:\n \n• Passionate about working for a mission-driven company\n• Experience working in the transportation industry\n• Strong experience with NodeJS and Typescript\n \nThe targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in CA, USA is: $240,000 - $280,000 plus stock options.\n","hostedUrl":"https://jobs.lever.co/ridezum/d02682b6-9e55-43b7-aff3-457af4d61a6a","applyUrl":"https://jobs.lever.co/ridezum/d02682b6-9e55-43b7-aff3-457af4d61a6a/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Philadelphia, PA","team":"Philadelphia, PA","allLocations":["Philadelphia, PA"]},"createdAt":1777510491240,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.\nWhat Makes You Successful in This Role\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.
\nWhat Makes You Successful in This Role
\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.
","id":"624eba6d-2a2a-4bb3-88eb-69c04c7303ba","lists":[{"text":"Responsibilities","content":"\n
Vehicle Diagnostics & Repair
\n\n
\nDiagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drivetrains, suspensions, steering systems, clutches, transmissions, and oil, temperature, gas regulating components
\n\n
\nAdjust, test, and rebuild engines and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n\n
\nPerform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n\n
\nInstall, program, replace and verify telematic devices
\n\n\n
Maintenance Operations
\n\n
\nPerform the work needed to implement preventive maintenance for the vehicles serviced by this maintenance facility
\n\n
\nPerform the work needed to complete unscheduled repairs to the vehicles serviced by this maintenance facility
\n\n
\nPerform road calls and on-the-road repairs as assigned
\n\n
\nRecord time spent, parts used and repairs and/or maintenance conducted on the work tablet and/or authorized form
\n\n\n
Safety & Compliance
\n\n
\nMaintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n\n
\nPerform work within scope of duties and in accordance with DOT compliance requirements
\n\n
\nWork assigned shift and overtime as needed
\n\n\n
Basic Qualifications:
\n\n\n5 years of fleet experience in Diesel, Heavy/Med duty fleets
\n\n\nMinimum of five years Auto/Truck or Bus mechanical repair experience
\n\n\nExperience with compliance with the local applicable DOT compliance of Med/Heavy Trucks
\n\n\nComputer proficiency for fleet management systems and documentation
\n\n\nPossess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n\n\nStrong experience with computerized diagnostics
\n\n\nAbility to use good judgment and decision-making skills
\n\n\nBackground in planning and scheduling maintenance repairs (Daily, Weekly, Monthly)
\n\n\nWillingness to work flexible schedules
\n\n\nPreferred Qualifications:
\n\n\nValid CDL License (Must be able to obtain within the first 90 days of employment)
\n\n\nASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
\n\n"}],"salaryRange":{"min":35,"max":40.52,"currency":"USD","interval":"per-hour-wage"},"text":"Technician I","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.
\nWhat Makes You Successful in This Role
\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.
","descriptionBodyPlain":"About the Role\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.\nWhat Makes You Successful in This Role\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.\n","hostedUrl":"https://jobs.lever.co/ridezum/624eba6d-2a2a-4bb3-88eb-69c04c7303ba","applyUrl":"https://jobs.lever.co/ridezum/624eba6d-2a2a-4bb3-88eb-69c04c7303ba/apply"},{"additionalPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.\n\n\nZūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Shawnee, KS","team":"Shawnee, KS","allLocations":["Shawnee, KS"]},"createdAt":1770418885130,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role \nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.\n \nInterested in joining us? We’re hiring for several roles with a June 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks\n \nWhat Makes You Successful in This Role \nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.\n \nResponsibilities \nVehicle Diagnostics & Repair \n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drivetrains, suspensions, steering systems, clutches, transmissions, and oil, temperature, gas regulating components\n● Adjust, test, and rebuild engines and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully ● Install, program, replace and verify telematic devices\n \nMaintenance Operations \n● Perform the work needed to implement preventive maintenance for the vehicles serviced by this maintenance facility\n● Perform the work needed to complete unscheduled repairs to the vehicles serviced by this maintenance facility\n● Perform road calls and on-the-road repairs as assigned\n● Record time spent, parts used and repairs and/or maintenance conducted on the work tablet and/or authorized form Safety & Compliance\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\n● Perform work within scope of duties and in accordance with DOT compliance requirements\n● Work assigned shift and overtime as needed\n \nQualifications\n Basic Qualifications:\n● 5 years of fleet experience in Diesel, Heavy/Med duty fleets\n● Minimum of five years Auto/Truck or Bus mechanical repair experience\n● Experience with compliance with the local applicable DOT compliance of Med/Heavy Trucks\n● Computer proficiency for fleet management systems and documentation\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician\n● Strong experience with computerized diagnostics\n● Ability to use good judgment and decision-making skills\n● Background in planning and scheduling maintenance repairs (Daily, Weekly, Monthly)\n● Willingness to work flexible schedules\n \nPreferred Qualifications: \n● Valid CDL License (Must be able to obtain within the first 90 days of employment)\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.
\n
\nInterested in joining us? We’re hiring for several roles with a June 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks
\n
\nWhat Makes You Successful in This Role
\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.
\n
\nResponsibilities
\nVehicle Diagnostics & Repair
\n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drivetrains, suspensions, steering systems, clutches, transmissions, and oil, temperature, gas regulating components
\n● Adjust, test, and rebuild engines and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully ● Install, program, replace and verify telematic devices
\n
\nMaintenance Operations
\n● Perform the work needed to implement preventive maintenance for the vehicles serviced by this maintenance facility
\n● Perform the work needed to complete unscheduled repairs to the vehicles serviced by this maintenance facility
\n● Perform road calls and on-the-road repairs as assigned
\n● Record time spent, parts used and repairs and/or maintenance conducted on the work tablet and/or authorized form Safety & Compliance
\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n● Perform work within scope of duties and in accordance with DOT compliance requirements
\n● Work assigned shift and overtime as needed
\n
\nQualifications
\n Basic Qualifications:
\n● 5 years of fleet experience in Diesel, Heavy/Med duty fleets
\n● Minimum of five years Auto/Truck or Bus mechanical repair experience
\n● Experience with compliance with the local applicable DOT compliance of Med/Heavy Trucks
\n● Computer proficiency for fleet management systems and documentation
\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n● Strong experience with computerized diagnostics
\n● Ability to use good judgment and decision-making skills
\n● Background in planning and scheduling maintenance repairs (Daily, Weekly, Monthly)
\n● Willingness to work flexible schedules
\n
\nPreferred Qualifications:
\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)
\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
","id":"8172f632-2eaf-46cd-9e4e-82c9412fe031","lists":[],"salaryRange":{"min":32.46,"max":37.27,"currency":"USD","interval":"per-hour-wage"},"text":"Technician I","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.
\n
\nInterested in joining us? We’re hiring for several roles with a June 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks
\n
\nWhat Makes You Successful in This Role
\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.
\n
\nResponsibilities
\nVehicle Diagnostics & Repair
\n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drivetrains, suspensions, steering systems, clutches, transmissions, and oil, temperature, gas regulating components
\n● Adjust, test, and rebuild engines and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully ● Install, program, replace and verify telematic devices
\n
\nMaintenance Operations
\n● Perform the work needed to implement preventive maintenance for the vehicles serviced by this maintenance facility
\n● Perform the work needed to complete unscheduled repairs to the vehicles serviced by this maintenance facility
\n● Perform road calls and on-the-road repairs as assigned
\n● Record time spent, parts used and repairs and/or maintenance conducted on the work tablet and/or authorized form Safety & Compliance
\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n● Perform work within scope of duties and in accordance with DOT compliance requirements
\n● Work assigned shift and overtime as needed
\n
\nQualifications
\n Basic Qualifications:
\n● 5 years of fleet experience in Diesel, Heavy/Med duty fleets
\n● Minimum of five years Auto/Truck or Bus mechanical repair experience
\n● Experience with compliance with the local applicable DOT compliance of Med/Heavy Trucks
\n● Computer proficiency for fleet management systems and documentation
\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n● Strong experience with computerized diagnostics
\n● Ability to use good judgment and decision-making skills
\n● Background in planning and scheduling maintenance repairs (Daily, Weekly, Monthly)
\n● Willingness to work flexible schedules
\n
\nPreferred Qualifications:
\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)
\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
","descriptionBodyPlain":"About the Role \nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.\n \nInterested in joining us? We’re hiring for several roles with a June 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks\n \nWhat Makes You Successful in This Role \nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.\n \nResponsibilities \nVehicle Diagnostics & Repair \n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drivetrains, suspensions, steering systems, clutches, transmissions, and oil, temperature, gas regulating components\n● Adjust, test, and rebuild engines and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully ● Install, program, replace and verify telematic devices\n \nMaintenance Operations \n● Perform the work needed to implement preventive maintenance for the vehicles serviced by this maintenance facility\n● Perform the work needed to complete unscheduled repairs to the vehicles serviced by this maintenance facility\n● Perform road calls and on-the-road repairs as assigned\n● Record time spent, parts used and repairs and/or maintenance conducted on the work tablet and/or authorized form Safety & Compliance\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\n● Perform work within scope of duties and in accordance with DOT compliance requirements\n● Work assigned shift and overtime as needed\n \nQualifications\n Basic Qualifications:\n● 5 years of fleet experience in Diesel, Heavy/Med duty fleets\n● Minimum of five years Auto/Truck or Bus mechanical repair experience\n● Experience with compliance with the local applicable DOT compliance of Med/Heavy Trucks\n● Computer proficiency for fleet management systems and documentation\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician\n● Strong experience with computerized diagnostics\n● Ability to use good judgment and decision-making skills\n● Background in planning and scheduling maintenance repairs (Daily, Weekly, Monthly)\n● Willingness to work flexible schedules\n \nPreferred Qualifications: \n● Valid CDL License (Must be able to obtain within the first 90 days of employment)\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician\n","hostedUrl":"https://jobs.lever.co/ridezum/8172f632-2eaf-46cd-9e4e-82c9412fe031","applyUrl":"https://jobs.lever.co/ridezum/8172f632-2eaf-46cd-9e4e-82c9412fe031/apply"},{"additionalPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US: $33.65- 38.46/hr\n\n\nZūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US: $33- $36.47/hr
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Omaha, NE","team":"Omaha, NE","allLocations":["Omaha, NE"]},"createdAt":1779483461326,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role \nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.\n \nWhat Makes You Successful in This Role \nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.\n \nResponsibilities \nVehicle Diagnostics & Repair \n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drivetrains, suspensions, steering systems, clutches, transmissions, and oil, temperature, gas regulating components\n● Adjust, test, and rebuild engines and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully ● Install, program, replace and verify telematic devices\n \nMaintenance Operations \n● Perform the work needed to implement preventive maintenance for the vehicles serviced by this maintenance facility\n● Perform the work needed to complete unscheduled repairs to the vehicles serviced by this maintenance facility\n● Perform road calls and on-the-road repairs as assigned\n● Record time spent, parts used and repairs and/or maintenance conducted on the work tablet and/or authorized form Safety & Compliance\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\n● Perform work within scope of duties and in accordance with DOT compliance requirements\n● Work assigned shift and overtime as needed\n \nQualifications\nBasic Qualifications: \n● 5 years of fleet experience in Diesel, Heavy/Med duty fleets\n● Minimum of five years Auto/Truck or Bus mechanical repair experience\n● Experience with compliance with the local applicable DOT compliance of Med/Heavy Trucks\n● Computer proficiency for fleet management systems and documentation\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician\n● Strong experience with computerized diagnostics\n● Ability to use good judgment and decision-making skills\n● Background in planning and scheduling maintenance repairs (Daily, Weekly, Monthly)\n● Willingness to work flexible schedules\n \nPreferred Qualifications: \n● Valid CDL License (Must be able to obtain within the first 90 days of employment)\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.
\n
\nWhat Makes You Successful in This Role
\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.
\n
\nResponsibilities
\nVehicle Diagnostics & Repair
\n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drivetrains, suspensions, steering systems, clutches, transmissions, and oil, temperature, gas regulating components
\n● Adjust, test, and rebuild engines and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully ● Install, program, replace and verify telematic devices
\n
\nMaintenance Operations
\n● Perform the work needed to implement preventive maintenance for the vehicles serviced by this maintenance facility
\n● Perform the work needed to complete unscheduled repairs to the vehicles serviced by this maintenance facility
\n● Perform road calls and on-the-road repairs as assigned
\n● Record time spent, parts used and repairs and/or maintenance conducted on the work tablet and/or authorized form Safety & Compliance
\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n● Perform work within scope of duties and in accordance with DOT compliance requirements
\n● Work assigned shift and overtime as needed
\n
\nQualifications
\nBasic Qualifications:
\n● 5 years of fleet experience in Diesel, Heavy/Med duty fleets
\n● Minimum of five years Auto/Truck or Bus mechanical repair experience
\n● Experience with compliance with the local applicable DOT compliance of Med/Heavy Trucks
\n● Computer proficiency for fleet management systems and documentation
\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n● Strong experience with computerized diagnostics
\n● Ability to use good judgment and decision-making skills
\n● Background in planning and scheduling maintenance repairs (Daily, Weekly, Monthly)
\n● Willingness to work flexible schedules
\n
\nPreferred Qualifications:
\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)
\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
","id":"843cabb9-e977-423c-b47b-8517e8d4efa9","lists":[],"salaryRange":{"interval":"per-hour-wage","currency":"USD","max":36.47,"min":33},"text":"Technician I","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.
\n
\nWhat Makes You Successful in This Role
\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.
\n
\nResponsibilities
\nVehicle Diagnostics & Repair
\n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drivetrains, suspensions, steering systems, clutches, transmissions, and oil, temperature, gas regulating components
\n● Adjust, test, and rebuild engines and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully ● Install, program, replace and verify telematic devices
\n
\nMaintenance Operations
\n● Perform the work needed to implement preventive maintenance for the vehicles serviced by this maintenance facility
\n● Perform the work needed to complete unscheduled repairs to the vehicles serviced by this maintenance facility
\n● Perform road calls and on-the-road repairs as assigned
\n● Record time spent, parts used and repairs and/or maintenance conducted on the work tablet and/or authorized form Safety & Compliance
\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n● Perform work within scope of duties and in accordance with DOT compliance requirements
\n● Work assigned shift and overtime as needed
\n
\nQualifications
\nBasic Qualifications:
\n● 5 years of fleet experience in Diesel, Heavy/Med duty fleets
\n● Minimum of five years Auto/Truck or Bus mechanical repair experience
\n● Experience with compliance with the local applicable DOT compliance of Med/Heavy Trucks
\n● Computer proficiency for fleet management systems and documentation
\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n● Strong experience with computerized diagnostics
\n● Ability to use good judgment and decision-making skills
\n● Background in planning and scheduling maintenance repairs (Daily, Weekly, Monthly)
\n● Willingness to work flexible schedules
\n
\nPreferred Qualifications:
\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)
\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
","descriptionBodyPlain":"About the Role \nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.\n \nWhat Makes You Successful in This Role \nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.\n \nResponsibilities \nVehicle Diagnostics & Repair \n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drivetrains, suspensions, steering systems, clutches, transmissions, and oil, temperature, gas regulating components\n● Adjust, test, and rebuild engines and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully ● Install, program, replace and verify telematic devices\n \nMaintenance Operations \n● Perform the work needed to implement preventive maintenance for the vehicles serviced by this maintenance facility\n● Perform the work needed to complete unscheduled repairs to the vehicles serviced by this maintenance facility\n● Perform road calls and on-the-road repairs as assigned\n● Record time spent, parts used and repairs and/or maintenance conducted on the work tablet and/or authorized form Safety & Compliance\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\n● Perform work within scope of duties and in accordance with DOT compliance requirements\n● Work assigned shift and overtime as needed\n \nQualifications\nBasic Qualifications: \n● 5 years of fleet experience in Diesel, Heavy/Med duty fleets\n● Minimum of five years Auto/Truck or Bus mechanical repair experience\n● Experience with compliance with the local applicable DOT compliance of Med/Heavy Trucks\n● Computer proficiency for fleet management systems and documentation\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician\n● Strong experience with computerized diagnostics\n● Ability to use good judgment and decision-making skills\n● Background in planning and scheduling maintenance repairs (Daily, Weekly, Monthly)\n● Willingness to work flexible schedules\n \nPreferred Qualifications: \n● Valid CDL License (Must be able to obtain within the first 90 days of employment)\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician\n","hostedUrl":"https://jobs.lever.co/ridezum/843cabb9-e977-423c-b47b-8517e8d4efa9","applyUrl":"https://jobs.lever.co/ridezum/843cabb9-e977-423c-b47b-8517e8d4efa9/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Seattle, WA","team":"Seattle, WA","allLocations":["Seattle, WA"]},"createdAt":1779986136276,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.\nWhat Makes You Successful in This Role\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.
\nWhat Makes You Successful in This Role
\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.
","id":"a80ca7d0-f7eb-4b58-a0a9-84628377804d","lists":[{"text":"Responsibilities","content":"\n
Vehicle Diagnostics & Repair
\n\n
\nDiagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drivetrains, suspensions, steering systems, clutches, transmissions, and oil, temperature, gas regulating components
\n\n
\nAdjust, test, and rebuild engines and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n\n
\nPerform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n\n
\nInstall, program, replace and verify telematic devices
\n\n\n
Maintenance Operations
\n\n
\nPerform the work needed to implement preventive maintenance for the vehicles serviced by this maintenance facility
\n\n
\nPerform the work needed to complete unscheduled repairs to the vehicles serviced by this maintenance facility
\n\n
\nPerform road calls and on-the-road repairs as assigned
\n\n
\nRecord time spent, parts used and repairs and/or maintenance conducted on the work tablet and/or authorized form
\n\n\n
Safety & Compliance
\n\n
\nMaintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n\n
\nPerform work within scope of duties and in accordance with DOT compliance requirements
\n\n
\nWork assigned shift and overtime as needed
\n\n\n
Basic Qualifications:
\n\n\n5 years of fleet experience in Diesel, Heavy/Med duty fleets
\n\n\nMinimum of five years Auto/Truck or Bus mechanical repair experience
\n\n\nExperience with compliance with the local applicable DOT compliance of Med/Heavy Trucks
\n\n\nComputer proficiency for fleet management systems and documentation
\n\n\nPossess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n\n\nStrong experience with computerized diagnostics
\n\n\nAbility to use good judgment and decision-making skills
\n\n\nBackground in planning and scheduling maintenance repairs (Daily, Weekly, Monthly)
\n\n\nWillingness to work flexible schedules
\n\n\nPreferred Qualifications:
\n\n\nValid CDL License (Must be able to obtain within the first 90 days of employment)
\n\n\nASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
\n\n"}],"salaryRange":{"max":40.81,"currency":"USD","interval":"per-hour-wage","min":32},"text":"Technician I","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.
\nWhat Makes You Successful in This Role
\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.
","descriptionBodyPlain":"About the Role\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.\nWhat Makes You Successful in This Role\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.\n","hostedUrl":"https://jobs.lever.co/ridezum/a80ca7d0-f7eb-4b58-a0a9-84628377804d","applyUrl":"https://jobs.lever.co/ridezum/a80ca7d0-f7eb-4b58-a0a9-84628377804d/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Nashville, TN","team":"Nashville, TN","allLocations":["Nashville, TN"]},"createdAt":1775791939489,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.\nWhat Makes You Successful in This Role\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.
\nWhat Makes You Successful in This Role
\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.
","id":"0ec1cc83-1761-486a-bd1f-1172d6e27d0d","lists":[{"text":"Responsibilities","content":"\n
Vehicle Diagnostics & Repair
\n\n
\nDiagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drivetrains, suspensions, steering systems, clutches, transmissions, and oil, temperature, gas regulating components
\n\n
\nAdjust, test, and rebuild engines and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n\n
\nPerform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n\n
\nInstall, program, replace and verify telematic devices
\n\n\n
Maintenance Operations
\n\n
\nPerform the work needed to implement preventive maintenance for the vehicles serviced by this maintenance facility
\n\n
\nPerform the work needed to complete unscheduled repairs to the vehicles serviced by this maintenance facility
\n\n
\nPerform road calls and on-the-road repairs as assigned
\n\n
\nRecord time spent, parts used and repairs and/or maintenance conducted on the work tablet and/or authorized form
\n\n\n
Safety & Compliance
\n\n
\nMaintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n\n
\nPerform work within scope of duties and in accordance with DOT compliance requirements
\n\n
\nWork assigned shift and overtime as needed
\n\n\n
Basic Qualifications:
\n\n\n5 years of fleet experience in Diesel, Heavy/Med duty fleets
\n\n\nMinimum of five years Auto/Truck or Bus mechanical repair experience
\n\n\nExperience with compliance with the local applicable DOT compliance of Med/Heavy Trucks
\n\n\nComputer proficiency for fleet management systems and documentation
\n\n\nPossess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n\n\nStrong experience with computerized diagnostics
\n\n\nAbility to use good judgment and decision-making skills
\n\n\nBackground in planning and scheduling maintenance repairs (Daily, Weekly, Monthly)
\n\n\nWillingness to work flexible schedules
\n\n\nPreferred Qualifications:
\n\n\nValid CDL License (Must be able to obtain within the first 90 days of employment)
\n\n\nASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
\n\n"}],"salaryRange":{"min":40.82,"max":45.57,"currency":"USD","interval":"per-hour-wage"},"text":"Technician II","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.
\nWhat Makes You Successful in This Role
\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.
","descriptionBodyPlain":"About the Role\nWe're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.\nWhat Makes You Successful in This Role\nYou're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.\n","hostedUrl":"https://jobs.lever.co/ridezum/0ec1cc83-1761-486a-bd1f-1172d6e27d0d","applyUrl":"https://jobs.lever.co/ridezum/0ec1cc83-1761-486a-bd1f-1172d6e27d0d/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Philadelphia, PA","team":"Philadelphia, PA","allLocations":["Philadelphia, PA"]},"createdAt":1778861426168,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role\nWe're seeking a skilled Technician II to contribute to maintenance operations at one of our key sites. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.\nWhat Makes You Successful in This Role\nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.\nResponsibilities\nVehicle Diagnostics & Repair\nDiagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\nAssist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager\nPerform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully\nMaintenance Operations & Quality Control\nArrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility\nIdentify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level\nPerform work assigned by manager or lead when supervised\nRecord time spent, parts used and repairs and/or maintenance conducted on the appropriate form\nPerform road calls and on-the-road repairs as assigned\nSafety & Compliance\nMaintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\nAdvise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse\nWork assigned shift and overtime as needed (AM/PM)\nQualifications\nBasic Qualifications:\nMinimum of two to four years medium/heavy truck Fleet mechanic repair experience\nDiagnostic, Electrical, and AC skills are a must\nTechnical knowledge of major vehicle systems and diesel equipment is required\nPrevious fleet experience with familiarity with diesel and gasoline systems\nPossess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician\nAbility to use good judgment and decision-making skills\nPreferred Qualifications:\nValid CDL License (Must be able to obtain within the first 90 days of employment)\nASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
\n
About the Role
\n
We're seeking a skilled Technician II to contribute to maintenance operations at one of our key sites. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.
\n
What Makes You Successful in This Role
\n
You're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.
\n
Responsibilities
\n
Vehicle Diagnostics & Repair
\n
\n- \n
Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n \n- \n
Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager
\n \n- \n
Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n \n
\n
Maintenance Operations & Quality Control
\n
\n- \n
Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility
\n \n- \n
Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level
\n \n- \n
Perform work assigned by manager or lead when supervised
\n \n- \n
Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form
\n \n- \n
Perform road calls and on-the-road repairs as assigned
\n \n
\n
Safety & Compliance
\n
\n- \n
Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n \n- \n
Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n \n- \n
Work assigned shift and overtime as needed (AM/PM)
\n \n
\n
Qualifications
\n
Basic Qualifications:
\n
\n- \n
Minimum of two to four years medium/heavy truck Fleet mechanic repair experience
\n \n- \n
Diagnostic, Electrical, and AC skills are a must
\n \n- \n
Technical knowledge of major vehicle systems and diesel equipment is required
\n \n- \n
Previous fleet experience with familiarity with diesel and gasoline systems
\n \n- \n
Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n \n- \n
Ability to use good judgment and decision-making skills
\n \n
\n
Preferred Qualifications:
\n
\n- \n
Valid CDL License (Must be able to obtain within the first 90 days of employment)
\n \n- \n
ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
\n \n
\n
About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"\n
About the Role
\n
We're seeking a skilled Technician II to contribute to maintenance operations at one of our key sites. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.
\n
What Makes You Successful in This Role
\n
You're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.
\n
Responsibilities
\n
Vehicle Diagnostics & Repair
\n
\n- \n
Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n \n- \n
Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager
\n \n- \n
Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n \n
\n
Maintenance Operations & Quality Control
\n
\n- \n
Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility
\n \n- \n
Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level
\n \n- \n
Perform work assigned by manager or lead when supervised
\n \n- \n
Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form
\n \n- \n
Perform road calls and on-the-road repairs as assigned
\n \n
\n
Safety & Compliance
\n
\n- \n
Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n \n- \n
Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n \n- \n
Work assigned shift and overtime as needed (AM/PM)
\n \n
\n
Qualifications
\n
Basic Qualifications:
\n
\n- \n
Minimum of two to four years medium/heavy truck Fleet mechanic repair experience
\n \n- \n
Diagnostic, Electrical, and AC skills are a must
\n \n- \n
Technical knowledge of major vehicle systems and diesel equipment is required
\n \n- \n
Previous fleet experience with familiarity with diesel and gasoline systems
\n \n- \n
Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n \n- \n
Ability to use good judgment and decision-making skills
\n \n
\n
Preferred Qualifications:
\n
\n- \n
Valid CDL License (Must be able to obtain within the first 90 days of employment)
\n \n- \n
ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
\n \n
\n
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Shawnee, KS","team":"Shawnee, KS","allLocations":["Shawnee, KS"]},"createdAt":1770422049936,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role \nWe're seeking a skilled Technician II to contribute to maintenance operations at one of our key sites. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.\n \nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nWhat Makes You Successful in This Role \nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.\n \nResponsibilities \nVehicle Diagnostics & Repair \n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\n● Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully\n \nMaintenance Operations & Quality Control \n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level\n● Perform work assigned by manager or lead when supervised\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form\n● Perform road calls and on-the-road repairs as assigned\n \nSafety & Compliance \n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse\n● Work assigned shift and overtime as needed (AM/PM)\n \nQualifications \nBasic Qualifications: \n● Minimum of two to four years medium/heavy truck Fleet mechanic repair experience\n● Diagnostic, Electrical, and AC skills are a must\n● Technical knowledge of major vehicle systems and diesel equipment is required\n● Previous fleet experience with familiarity with diesel and gasoline systems\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician\n● Ability to use good judgment and decision-making skills\n \nPreferred Qualifications: \n● Valid CDL License (Must be able to obtain within the first 90 days of employment)\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking a skilled Technician II to contribute to maintenance operations at one of our key sites. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.
\n
\nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nWhat Makes You Successful in This Role
\nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.
\n
\nResponsibilities
\nVehicle Diagnostics & Repair
\n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n● Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager
\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n
\nMaintenance Operations & Quality Control
\n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility
\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level
\n● Perform work assigned by manager or lead when supervised
\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form
\n● Perform road calls and on-the-road repairs as assigned
\n
\nSafety & Compliance
\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n● Work assigned shift and overtime as needed (AM/PM)
\n
\nQualifications
\nBasic Qualifications:
\n● Minimum of two to four years medium/heavy truck Fleet mechanic repair experience
\n● Diagnostic, Electrical, and AC skills are a must
\n● Technical knowledge of major vehicle systems and diesel equipment is required
\n● Previous fleet experience with familiarity with diesel and gasoline systems
\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n● Ability to use good judgment and decision-making skills
\n
\nPreferred Qualifications:
\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)
\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
","id":"3c172f97-6371-43e9-844f-bbd00f0ac75b","lists":[],"salaryRange":{"min":28.85,"currency":"USD","interval":"per-hour-wage","max":33.65},"text":"Technician II","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking a skilled Technician II to contribute to maintenance operations at one of our key sites. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.
\n
\nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nWhat Makes You Successful in This Role
\nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.
\n
\nResponsibilities
\nVehicle Diagnostics & Repair
\n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n● Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager
\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n
\nMaintenance Operations & Quality Control
\n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility
\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level
\n● Perform work assigned by manager or lead when supervised
\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form
\n● Perform road calls and on-the-road repairs as assigned
\n
\nSafety & Compliance
\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n● Work assigned shift and overtime as needed (AM/PM)
\n
\nQualifications
\nBasic Qualifications:
\n● Minimum of two to four years medium/heavy truck Fleet mechanic repair experience
\n● Diagnostic, Electrical, and AC skills are a must
\n● Technical knowledge of major vehicle systems and diesel equipment is required
\n● Previous fleet experience with familiarity with diesel and gasoline systems
\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n● Ability to use good judgment and decision-making skills
\n
\nPreferred Qualifications:
\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)
\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
","descriptionBodyPlain":"About the Role \nWe're seeking a skilled Technician II to contribute to maintenance operations at one of our key sites. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.\n \nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nWhat Makes You Successful in This Role \nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.\n \nResponsibilities \nVehicle Diagnostics & Repair \n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\n● Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully\n \nMaintenance Operations & Quality Control \n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level\n● Perform work assigned by manager or lead when supervised\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form\n● Perform road calls and on-the-road repairs as assigned\n \nSafety & Compliance \n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse\n● Work assigned shift and overtime as needed (AM/PM)\n \nQualifications \nBasic Qualifications: \n● Minimum of two to four years medium/heavy truck Fleet mechanic repair experience\n● Diagnostic, Electrical, and AC skills are a must\n● Technical knowledge of major vehicle systems and diesel equipment is required\n● Previous fleet experience with familiarity with diesel and gasoline systems\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician\n● Ability to use good judgment and decision-making skills\n \nPreferred Qualifications: \n● Valid CDL License (Must be able to obtain within the first 90 days of employment)\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician\n","hostedUrl":"https://jobs.lever.co/ridezum/3c172f97-6371-43e9-844f-bbd00f0ac75b","applyUrl":"https://jobs.lever.co/ridezum/3c172f97-6371-43e9-844f-bbd00f0ac75b/apply"},{"additionalPlain":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.\n\n\nZūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Fresno, CA","team":"Fresno, CA","allLocations":["Fresno, CA"]},"createdAt":1777663015394,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role \nWe're seeking a skilled Technician II to contribute to maintenance operations at one of our key sites. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.\n \nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nWhat Makes You Successful in This Role \nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.\n \nResponsibilities \nVehicle Diagnostics & Repair \n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\n● Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully\n \nMaintenance Operations & Quality Control \n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level\n● Perform work assigned by manager or lead when supervised\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form\n● Perform road calls and on-the-road repairs as assigned\n \nSafety & Compliance \n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse\n● Work assigned shift and overtime as needed (AM/PM)\n \nQualifications \nBasic Qualifications: \n● Minimum of two to four years medium/heavy truck Fleet mechanic repair experience\n● Diagnostic, Electrical, and AC skills are a must\n● Technical knowledge of major vehicle systems and diesel equipment is required\n● Previous fleet experience with familiarity with diesel and gasoline systems\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician\n● Ability to use good judgment and decision-making skills\n \nPreferred Qualifications: \n● Valid CDL License (Must be able to obtain within the first 90 days of employment)\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking a skilled Technician II to contribute to maintenance operations at one of our key sites. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.
\n
\nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nWhat Makes You Successful in This Role
\nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.
\n
\nResponsibilities
\nVehicle Diagnostics & Repair
\n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n● Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager
\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n
\nMaintenance Operations & Quality Control
\n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility
\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level
\n● Perform work assigned by manager or lead when supervised
\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form
\n● Perform road calls and on-the-road repairs as assigned
\n
\nSafety & Compliance
\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n● Work assigned shift and overtime as needed (AM/PM)
\n
\nQualifications
\nBasic Qualifications:
\n● Minimum of two to four years medium/heavy truck Fleet mechanic repair experience
\n● Diagnostic, Electrical, and AC skills are a must
\n● Technical knowledge of major vehicle systems and diesel equipment is required
\n● Previous fleet experience with familiarity with diesel and gasoline systems
\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n● Ability to use good judgment and decision-making skills
\n
\nPreferred Qualifications:
\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)
\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
","id":"5319a3c5-ba49-49ed-bb9d-919d1506fd63","lists":[],"salaryRange":{"min":35,"currency":"USD","interval":"per-hour-wage","max":36.05},"text":"Technician II","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking a skilled Technician II to contribute to maintenance operations at one of our key sites. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.
\n
\nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nWhat Makes You Successful in This Role
\nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.
\n
\nResponsibilities
\nVehicle Diagnostics & Repair
\n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n● Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager
\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n
\nMaintenance Operations & Quality Control
\n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility
\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level
\n● Perform work assigned by manager or lead when supervised
\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form
\n● Perform road calls and on-the-road repairs as assigned
\n
\nSafety & Compliance
\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n● Work assigned shift and overtime as needed (AM/PM)
\n
\nQualifications
\nBasic Qualifications:
\n● Minimum of two to four years medium/heavy truck Fleet mechanic repair experience
\n● Diagnostic, Electrical, and AC skills are a must
\n● Technical knowledge of major vehicle systems and diesel equipment is required
\n● Previous fleet experience with familiarity with diesel and gasoline systems
\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
\n● Ability to use good judgment and decision-making skills
\n
\nPreferred Qualifications:
\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)
\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
","descriptionBodyPlain":"About the Role \nWe're seeking a skilled Technician II to contribute to maintenance operations at one of our key sites. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.\n \nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nWhat Makes You Successful in This Role \nYou're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.\n \nResponsibilities \nVehicle Diagnostics & Repair \n● Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\n● Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully\n \nMaintenance Operations & Quality Control \n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level\n● Perform work assigned by manager or lead when supervised\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form\n● Perform road calls and on-the-road repairs as assigned\n \nSafety & Compliance \n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse\n● Work assigned shift and overtime as needed (AM/PM)\n \nQualifications \nBasic Qualifications: \n● Minimum of two to four years medium/heavy truck Fleet mechanic repair experience\n● Diagnostic, Electrical, and AC skills are a must\n● Technical knowledge of major vehicle systems and diesel equipment is required\n● Previous fleet experience with familiarity with diesel and gasoline systems\n● Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician\n● Ability to use good judgment and decision-making skills\n \nPreferred Qualifications: \n● Valid CDL License (Must be able to obtain within the first 90 days of employment)\n● ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician\n","hostedUrl":"https://jobs.lever.co/ridezum/5319a3c5-ba49-49ed-bb9d-919d1506fd63","applyUrl":"https://jobs.lever.co/ridezum/5319a3c5-ba49-49ed-bb9d-919d1506fd63/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Fresno, CA","team":"Fresno, CA","allLocations":["Fresno, CA"]},"createdAt":1779305202010,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
\n
About the Role
\n
We're seeking a motivated Technician III to support maintenance operations at one of our sites. This role encompasses fundamental vehicle diagnostics, repairs, and preventive maintenance. You'll diagnose mechanical and electrical issues, perform essential repairs, and ensure vehicles meet safety and compliance standards. You'll be an important contributor to our transportation operations, helping maintain fleet reliability and safety for students and communities.
\n
What Makes You Successful in This Role
\n
You're an emerging technician who is eager to grow in a busy maintenance environment where you'll face new challenges daily. You're committed to learning proper safety and quality standards while developing your technical skills. You're a problem-solver who can diagnose common issues across vehicle systems and perform repairs under guidance. You take pride in doing quality work and are building your reputation as a reliable team member. You're developing proficiency with diagnostic tools, tackling electrical and AC repairs, and learning to maintain thorough documentation. You keep your workspace clean and organized, follow established procedures, and strive to improve your craft.
\n
Responsibilities
\n
Vehicle Diagnostics & Repair
\n
\n- \n
Diagnose malfunctions including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, oil, temperature, gas regulating components, transmissions, engines, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n \n- \n
Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n \n
\n
Maintenance Operations & Quality Control
\n
\n- \n
Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility
\n \n- \n
Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level
\n \n- \n
Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form
\n \n- \n
Perform minor road calls and on-the-road repairs as assigned
\n \n
\n
Safety & Compliance
\n
\n- \n
Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n \n- \n
Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n \n- \n
Work assigned shift as required
\n \n
\n
Qualifications
\n
Basic Qualifications:
\n
\n- \n
Minimum of one to two years medium/heavy truck Fleet mechanic repair experience
\n \n- \n
Diagnostic, Electrical, and AC skills are a must
\n \n- \n
Technical knowledge of major vehicle systems and diesel equipment is required
\n \n- \n
Previous fleet experience with familiarity with diesel and gasoline systems
\n \n- \n
Possess the recommended minimum hand tools for a Medium/Heavy Duty and Diesel Technician
\n \n- \n
Ability to use good judgment and decision-making skills
\n \n
\n
Preferred Qualifications:
\n
\n
About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"\n
About the Role
\n
We're seeking a motivated Technician III to support maintenance operations at one of our sites. This role encompasses fundamental vehicle diagnostics, repairs, and preventive maintenance. You'll diagnose mechanical and electrical issues, perform essential repairs, and ensure vehicles meet safety and compliance standards. You'll be an important contributor to our transportation operations, helping maintain fleet reliability and safety for students and communities.
\n
What Makes You Successful in This Role
\n
You're an emerging technician who is eager to grow in a busy maintenance environment where you'll face new challenges daily. You're committed to learning proper safety and quality standards while developing your technical skills. You're a problem-solver who can diagnose common issues across vehicle systems and perform repairs under guidance. You take pride in doing quality work and are building your reputation as a reliable team member. You're developing proficiency with diagnostic tools, tackling electrical and AC repairs, and learning to maintain thorough documentation. You keep your workspace clean and organized, follow established procedures, and strive to improve your craft.
\n
Responsibilities
\n
Vehicle Diagnostics & Repair
\n
\n- \n
Diagnose malfunctions including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, oil, temperature, gas regulating components, transmissions, engines, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n \n- \n
Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n \n
\n
Maintenance Operations & Quality Control
\n
\n- \n
Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility
\n \n- \n
Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level
\n \n- \n
Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form
\n \n- \n
Perform minor road calls and on-the-road repairs as assigned
\n \n
\n
Safety & Compliance
\n
\n- \n
Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n \n- \n
Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n \n- \n
Work assigned shift as required
\n \n
\n
Qualifications
\n
Basic Qualifications:
\n
\n- \n
Minimum of one to two years medium/heavy truck Fleet mechanic repair experience
\n \n- \n
Diagnostic, Electrical, and AC skills are a must
\n \n- \n
Technical knowledge of major vehicle systems and diesel equipment is required
\n \n- \n
Previous fleet experience with familiarity with diesel and gasoline systems
\n \n- \n
Possess the recommended minimum hand tools for a Medium/Heavy Duty and Diesel Technician
\n \n- \n
Ability to use good judgment and decision-making skills
\n \n
\n
Preferred Qualifications:
\n
\n
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Shawnee, KS","team":"Shawnee, KS","allLocations":["Shawnee, KS"]},"createdAt":1770422900106,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nAbout the Role \nWe're seeking a motivated Technician III to support maintenance operations at one of our sites. This role encompasses fundamental vehicle diagnostics, repairs, and preventive maintenance. You'll diagnose mechanical and electrical issues, perform essential repairs, and ensure vehicles meet safety and compliance standards. You'll be an important contributor to our transportation operations, helping maintain fleet reliability and safety for students and communities.\n \nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nWhat Makes You Successful in This Role\nYou're an emerging technician who is eager to grow in a busy maintenance environment where you'll face new challenges daily. You're committed to learning proper safety and quality standards while developing your technical skills. You're a problem-solver who can diagnose common issues across vehicle systems and perform repairs under guidance. You take pride in doing quality work and are building your reputation as a reliable team member. You're developing proficiency with diagnostic tools, tackling electrical and AC repairs, and learning to maintain thorough documentation. You keep your workspace clean and organized, follow established procedures, and strive to improve your craft.\n \nResponsibilities \nVehicle Diagnostics & Repair \n● Diagnose malfunctions including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, oil, temperature, gas regulating components, transmissions, engines, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully\n \nMaintenance Operations & Quality Control \n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form\n● Perform minor road calls and on-the-road repairs as assigned\n \nSafety & Compliance \n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse\n● Work assigned shift as required\n \nQualifications \nBasic Qualifications: \n● Minimum of one to two years medium/heavy truck Fleet mechanic repair experience\n● Diagnostic, Electrical, and AC skills are a must\n● Technical knowledge of major vehicle systems and diesel equipment is required\n● Previous fleet experience with familiarity with diesel and gasoline systems\n● Possess the recommended minimum hand tools for a Medium/Heavy Duty and Diesel Technician\n● Ability to use good judgment and decision-making skills\n \nPreferred Qualifications: \n● Valid CDL License (Must be able to obtain within the first 90 days of employment)\n● ASE Certification desirable\n \n \n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
\nWe're seeking a motivated Technician III to support maintenance operations at one of our sites. This role encompasses fundamental vehicle diagnostics, repairs, and preventive maintenance. You'll diagnose mechanical and electrical issues, perform essential repairs, and ensure vehicles meet safety and compliance standards. You'll be an important contributor to our transportation operations, helping maintain fleet reliability and safety for students and communities.
\n
\nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nWhat Makes You Successful in This Role
\nYou're an emerging technician who is eager to grow in a busy maintenance environment where you'll face new challenges daily. You're committed to learning proper safety and quality standards while developing your technical skills. You're a problem-solver who can diagnose common issues across vehicle systems and perform repairs under guidance. You take pride in doing quality work and are building your reputation as a reliable team member. You're developing proficiency with diagnostic tools, tackling electrical and AC repairs, and learning to maintain thorough documentation. You keep your workspace clean and organized, follow established procedures, and strive to improve your craft.
\n
\nResponsibilities
\nVehicle Diagnostics & Repair
\n● Diagnose malfunctions including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, oil, temperature, gas regulating components, transmissions, engines, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n
\nMaintenance Operations & Quality Control
\n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility
\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level
\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form
\n● Perform minor road calls and on-the-road repairs as assigned
\n
\nSafety & Compliance
\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n● Work assigned shift as required
\n
\nQualifications
\nBasic Qualifications:
\n● Minimum of one to two years medium/heavy truck Fleet mechanic repair experience
\n● Diagnostic, Electrical, and AC skills are a must
\n● Technical knowledge of major vehicle systems and diesel equipment is required
\n● Previous fleet experience with familiarity with diesel and gasoline systems
\n● Possess the recommended minimum hand tools for a Medium/Heavy Duty and Diesel Technician
\n● Ability to use good judgment and decision-making skills
\n
\nPreferred Qualifications:
\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)
\n● ASE Certification desirable
\n
\n
","id":"71062369-eb3b-4f8f-a672-abe0bed46599","lists":[],"salaryRange":{"min":26.44,"currency":"USD","interval":"per-hour-wage","max":31.25},"text":"Technician III","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"About the Role
\nWe're seeking a motivated Technician III to support maintenance operations at one of our sites. This role encompasses fundamental vehicle diagnostics, repairs, and preventive maintenance. You'll diagnose mechanical and electrical issues, perform essential repairs, and ensure vehicles meet safety and compliance standards. You'll be an important contributor to our transportation operations, helping maintain fleet reliability and safety for students and communities.
\n
\nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nWhat Makes You Successful in This Role
\nYou're an emerging technician who is eager to grow in a busy maintenance environment where you'll face new challenges daily. You're committed to learning proper safety and quality standards while developing your technical skills. You're a problem-solver who can diagnose common issues across vehicle systems and perform repairs under guidance. You take pride in doing quality work and are building your reputation as a reliable team member. You're developing proficiency with diagnostic tools, tackling electrical and AC repairs, and learning to maintain thorough documentation. You keep your workspace clean and organized, follow established procedures, and strive to improve your craft.
\n
\nResponsibilities
\nVehicle Diagnostics & Repair
\n● Diagnose malfunctions including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, oil, temperature, gas regulating components, transmissions, engines, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n
\nMaintenance Operations & Quality Control
\n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility
\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level
\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form
\n● Perform minor road calls and on-the-road repairs as assigned
\n
\nSafety & Compliance
\n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n● Work assigned shift as required
\n
\nQualifications
\nBasic Qualifications:
\n● Minimum of one to two years medium/heavy truck Fleet mechanic repair experience
\n● Diagnostic, Electrical, and AC skills are a must
\n● Technical knowledge of major vehicle systems and diesel equipment is required
\n● Previous fleet experience with familiarity with diesel and gasoline systems
\n● Possess the recommended minimum hand tools for a Medium/Heavy Duty and Diesel Technician
\n● Ability to use good judgment and decision-making skills
\n
\nPreferred Qualifications:
\n● Valid CDL License (Must be able to obtain within the first 90 days of employment)
\n● ASE Certification desirable
\n
\n
","descriptionBodyPlain":"About the Role \nWe're seeking a motivated Technician III to support maintenance operations at one of our sites. This role encompasses fundamental vehicle diagnostics, repairs, and preventive maintenance. You'll diagnose mechanical and electrical issues, perform essential repairs, and ensure vehicles meet safety and compliance standards. You'll be an important contributor to our transportation operations, helping maintain fleet reliability and safety for students and communities.\n \nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nWhat Makes You Successful in This Role\nYou're an emerging technician who is eager to grow in a busy maintenance environment where you'll face new challenges daily. You're committed to learning proper safety and quality standards while developing your technical skills. You're a problem-solver who can diagnose common issues across vehicle systems and perform repairs under guidance. You take pride in doing quality work and are building your reputation as a reliable team member. You're developing proficiency with diagnostic tools, tackling electrical and AC repairs, and learning to maintain thorough documentation. You keep your workspace clean and organized, follow established procedures, and strive to improve your craft.\n \nResponsibilities \nVehicle Diagnostics & Repair \n● Diagnose malfunctions including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, oil, temperature, gas regulating components, transmissions, engines, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements\n● Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully\n \nMaintenance Operations & Quality Control \n● Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility\n● Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level\n● Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form\n● Perform minor road calls and on-the-road repairs as assigned\n \nSafety & Compliance \n● Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations\n● Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse\n● Work assigned shift as required\n \nQualifications \nBasic Qualifications: \n● Minimum of one to two years medium/heavy truck Fleet mechanic repair experience\n● Diagnostic, Electrical, and AC skills are a must\n● Technical knowledge of major vehicle systems and diesel equipment is required\n● Previous fleet experience with familiarity with diesel and gasoline systems\n● Possess the recommended minimum hand tools for a Medium/Heavy Duty and Diesel Technician\n● Ability to use good judgment and decision-making skills\n \nPreferred Qualifications: \n● Valid CDL License (Must be able to obtain within the first 90 days of employment)\n● ASE Certification desirable\n \n \n","hostedUrl":"https://jobs.lever.co/ridezum/71062369-eb3b-4f8f-a672-abe0bed46599","applyUrl":"https://jobs.lever.co/ridezum/71062369-eb3b-4f8f-a672-abe0bed46599/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Philadelphia, PA","team":"Philadelphia, PA","allLocations":["Philadelphia, PA"]},"createdAt":1778861854107,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
\n
About the Role
\n
We're seeking a motivated Technician III to support maintenance operations at one of our sites. This role encompasses fundamental vehicle diagnostics, repairs, and preventive maintenance. You'll diagnose mechanical and electrical issues, perform essential repairs, and ensure vehicles meet safety and compliance standards. You'll be an important contributor to our transportation operations, helping maintain fleet reliability and safety for students and communities.
\n
What Makes You Successful in This Role
\n
You're an emerging technician who is eager to grow in a busy maintenance environment where you'll face new challenges daily. You're committed to learning proper safety and quality standards while developing your technical skills. You're a problem-solver who can diagnose common issues across vehicle systems and perform repairs under guidance. You take pride in doing quality work and are building your reputation as a reliable team member. You're developing proficiency with diagnostic tools, tackling electrical and AC repairs, and learning to maintain thorough documentation. You keep your workspace clean and organized, follow established procedures, and strive to improve your craft.
\n
Responsibilities
\n
Vehicle Diagnostics & Repair
\n
\n- \n
Diagnose malfunctions including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, oil, temperature, gas regulating components, transmissions, engines, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n \n- \n
Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n \n
\n
Maintenance Operations & Quality Control
\n
\n- \n
Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility
\n \n- \n
Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level
\n \n- \n
Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form
\n \n- \n
Perform minor road calls and on-the-road repairs as assigned
\n \n
\n
Safety & Compliance
\n
\n- \n
Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n \n- \n
Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n \n- \n
Work assigned shift as required
\n \n
\n
Qualifications
\n
Basic Qualifications:
\n
\n- \n
Minimum of one to two years medium/heavy truck Fleet mechanic repair experience
\n \n- \n
Diagnostic, Electrical, and AC skills are a must
\n \n- \n
Technical knowledge of major vehicle systems and diesel equipment is required
\n \n- \n
Previous fleet experience with familiarity with diesel and gasoline systems
\n \n- \n
Possess the recommended minimum hand tools for a Medium/Heavy Duty and Diesel Technician
\n \n- \n
Ability to use good judgment and decision-making skills
\n \n
\n
Preferred Qualifications:
\n
\n
About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"\n
About the Role
\n
We're seeking a motivated Technician III to support maintenance operations at one of our sites. This role encompasses fundamental vehicle diagnostics, repairs, and preventive maintenance. You'll diagnose mechanical and electrical issues, perform essential repairs, and ensure vehicles meet safety and compliance standards. You'll be an important contributor to our transportation operations, helping maintain fleet reliability and safety for students and communities.
\n
What Makes You Successful in This Role
\n
You're an emerging technician who is eager to grow in a busy maintenance environment where you'll face new challenges daily. You're committed to learning proper safety and quality standards while developing your technical skills. You're a problem-solver who can diagnose common issues across vehicle systems and perform repairs under guidance. You take pride in doing quality work and are building your reputation as a reliable team member. You're developing proficiency with diagnostic tools, tackling electrical and AC repairs, and learning to maintain thorough documentation. You keep your workspace clean and organized, follow established procedures, and strive to improve your craft.
\n
Responsibilities
\n
Vehicle Diagnostics & Repair
\n
\n- \n
Diagnose malfunctions including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, oil, temperature, gas regulating components, transmissions, engines, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
\n \n- \n
Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
\n \n
\n
Maintenance Operations & Quality Control
\n
\n- \n
Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility
\n \n- \n
Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level
\n \n- \n
Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form
\n \n- \n
Perform minor road calls and on-the-road repairs as assigned
\n \n
\n
Safety & Compliance
\n
\n- \n
Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
\n \n- \n
Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
\n \n- \n
Work assigned shift as required
\n \n
\n
Qualifications
\n
Basic Qualifications:
\n
\n- \n
Minimum of one to two years medium/heavy truck Fleet mechanic repair experience
\n \n- \n
Diagnostic, Electrical, and AC skills are a must
\n \n- \n
Technical knowledge of major vehicle systems and diesel equipment is required
\n \n- \n
Previous fleet experience with familiarity with diesel and gasoline systems
\n \n- \n
Possess the recommended minimum hand tools for a Medium/Heavy Duty and Diesel Technician
\n \n- \n
Ability to use good judgment and decision-making skills
\n \n
\n
Preferred Qualifications:
\n
\n
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is $30 - $33/hour.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Kansas City, MO","team":"Kansas City, MO","allLocations":["Kansas City, MO"]},"createdAt":1777930514164,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","id":"7923dbd6-a5d1-4574-8969-b618654326f5","lists":[{"text":"Responsibilities:","content":"\n\n
\nTake field trip or Charter business orders through the electronic mail system or over the phone.
\n\n
\nProvide accurate pricing information to customers.
\n\n
\nEnter and record trips into company’s database system.
\n\n
\nDetermine map routes, assign driver coverage and provide trip details to Drivers and Dispatchers.
\n\n
\nGenerate trip reports as needed for Location management or others.
\n\n
\nCommunicate with customers, invoice trips and track payments.
\n\n
\nComplete Accounts Receivable, Accounts Payable, and Payroll tasks related to Charter and field trips.
\n\n
\nPerform general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc.
\n\n
\nEncourage compliance with company policies and procedures.
\n\n
\nPerform various administrative tasks.
\n\n
\nOther duties as assigned.
\n\n\n
\n\n
\nHigh school Diploma or equivalent required; completion of college level courses preferred.
\n\n
\n3-5 years’ experience in customer service environment required.
\n\n
\nStrong customer service skills required.
\n\n
\nSolid data entry skills required.
\n\n
\nProficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc.
\n\n
\nOne or more years of driving experience on field trips preferred.
\n\n
\nStrong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers.
\n\n
\nHighly organized and able to work with minimal supervision.
\n\n\n
About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/ridezum/7923dbd6-a5d1-4574-8969-b618654326f5","applyUrl":"https://jobs.lever.co/ridezum/7923dbd6-a5d1-4574-8969-b618654326f5/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Shawnee, KS","team":"Shawnee, KS","allLocations":["Shawnee, KS"]},"createdAt":1770424748930,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nAbout the Role\nWe're seeking a detail-oriented Workforce Administrator to manage critical payroll and HR processes for union and non-union employees at Shawnee, KS. Zum bus yard. Reporting to the Location Manager with a dotted line to the Payroll and People team, this role ensures accurate timekeeping, seamless onboarding, and exceptional employee experience for the workforce you support. You'll serve as the local point of contact for employee-related issues, working closely with HR, Operations, Finance, union representatives, and school districts. In this hybrid role, you'll balance high-volume hourly employee time administration with HR responsibilities while maintaining compliance with internal policies and external regulations.\n \nWhat Makes You Successful in This Role\nYou're the organized, reliable person everyone counts on when they have a payroll question or need help navigating HR processes. You love the satisfaction of getting the details right, whether that's catching a timesheet error before it becomes a paycheck problem or making sure a new hire's first day goes smoothly. You're comfortable juggling a lot at once, from processing dozens of timesheets to answering employee questions to coordinating with multiple departments. You stay calm when things get busy, communicate clearly with everyone from drivers to corporate teams, and handle confidential information with absolute discretion. You're proactive, tech-savvy, and genuinely enjoy being the go-to person who makes sure people get paid correctly and on time because you know how much that matters.\n \nResponsibilities\nTimekeeping & Payroll Administration\nManage timesheets for union and non-union employees, ensuring accuracy and compliance with company policies and collective bargaining agreementsCalculate time and pay discrepancies with precision and respond to employee payroll queries promptlyDistribute physical pay documents to employees including paystubs and W-2 formsCoordinate with Finance and Payroll teams to resolve discrepancies and ensure timely, accurate pay processingConduct regular review and audit activities within Zum's portal to ensure accuracy and compliance\n \nEmployee Support & HR Operations\nExecute new hire onboarding including I-9/E-Verify completion and HRIS employee profile setupCoordinate with recruiting to ensure new hire paperwork and logistics are completed efficientlyProcess employee status changes in the HRIS system accurately and in a timely mannerCreate termination tickets, provide employees with final paychecks, and coordinate all off-boarding tasksMaintain accurate and up-to-date filing systems for administrative records, ensuring compliance with retention requirementsServe as primary local contact for employee questions and concerns on pay and HR, escalating issues appropriately\n \nQualifications\nBasic Qualifications:\nHigh school diploma required; additional coursework in HR or payroll preferredMinimum 1 year of payroll processing experience with high-volume operations (100+ employees)Proficiency with payroll systems (ADP experience strongly preferred)\n \n \nPreferred Qualifications:\nExperience administering payroll in a union or collective bargaining agreement (CBA) environmentBackground in transportation, logistics, or similar industry\nDemonstrated ability to effectively engage with high volumes of employees and stakeholdersProven track record of cross-functional collaboration across multiple departments\nStrong attention to detail with the ability to meet strict deadlines in a fast-paced environment\nExcellent decision-making skills with the ability to provide clear, authoritative guidance when neededStrong communication and interpersonal skills\nThe targeted pay range for this role in is: $52,000 - $62,000\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
Interested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nAbout the Role
\nWe're seeking a detail-oriented Workforce Administrator to manage critical payroll and HR processes for union and non-union employees at Shawnee, KS. Zum bus yard. Reporting to the Location Manager with a dotted line to the Payroll and People team, this role ensures accurate timekeeping, seamless onboarding, and exceptional employee experience for the workforce you support. You'll serve as the local point of contact for employee-related issues, working closely with HR, Operations, Finance, union representatives, and school districts. In this hybrid role, you'll balance high-volume hourly employee time administration with HR responsibilities while maintaining compliance with internal policies and external regulations.
\n
\nWhat Makes You Successful in This Role
\nYou're the organized, reliable person everyone counts on when they have a payroll question or need help navigating HR processes. You love the satisfaction of getting the details right, whether that's catching a timesheet error before it becomes a paycheck problem or making sure a new hire's first day goes smoothly. You're comfortable juggling a lot at once, from processing dozens of timesheets to answering employee questions to coordinating with multiple departments. You stay calm when things get busy, communicate clearly with everyone from drivers to corporate teams, and handle confidential information with absolute discretion. You're proactive, tech-savvy, and genuinely enjoy being the go-to person who makes sure people get paid correctly and on time because you know how much that matters.
\n
\nResponsibilities
\nTimekeeping & Payroll Administration
\nManage timesheets for union and non-union employees, ensuring accuracy and compliance with company policies and collective bargaining agreementsCalculate time and pay discrepancies with precision and respond to employee payroll queries promptlyDistribute physical pay documents to employees including paystubs and W-2 formsCoordinate with Finance and Payroll teams to resolve discrepancies and ensure timely, accurate pay processingConduct regular review and audit activities within Zum's portal to ensure accuracy and compliance
\n
\nEmployee Support & HR Operations
\nExecute new hire onboarding including I-9/E-Verify completion and HRIS employee profile setupCoordinate with recruiting to ensure new hire paperwork and logistics are completed efficientlyProcess employee status changes in the HRIS system accurately and in a timely mannerCreate termination tickets, provide employees with final paychecks, and coordinate all off-boarding tasksMaintain accurate and up-to-date filing systems for administrative records, ensuring compliance with retention requirementsServe as primary local contact for employee questions and concerns on pay and HR, escalating issues appropriately
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma required; additional coursework in HR or payroll preferredMinimum 1 year of payroll processing experience with high-volume operations (100+ employees)Proficiency with payroll systems (ADP experience strongly preferred)
\n
\n
\nPreferred Qualifications:
\nExperience administering payroll in a union or collective bargaining agreement (CBA) environmentBackground in transportation, logistics, or similar industry
\nDemonstrated ability to effectively engage with high volumes of employees and stakeholdersProven track record of cross-functional collaboration across multiple departments
\nStrong attention to detail with the ability to meet strict deadlines in a fast-paced environment
\nExcellent decision-making skills with the ability to provide clear, authoritative guidance when neededStrong communication and interpersonal skills
\nThe targeted pay range for this role in is: $52,000 - $62,000
","id":"2690fe82-fad8-4d08-8602-5b94149e641c","lists":[],"text":"Workforce Administrator","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"Interested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nAbout the Role
\nWe're seeking a detail-oriented Workforce Administrator to manage critical payroll and HR processes for union and non-union employees at Shawnee, KS. Zum bus yard. Reporting to the Location Manager with a dotted line to the Payroll and People team, this role ensures accurate timekeeping, seamless onboarding, and exceptional employee experience for the workforce you support. You'll serve as the local point of contact for employee-related issues, working closely with HR, Operations, Finance, union representatives, and school districts. In this hybrid role, you'll balance high-volume hourly employee time administration with HR responsibilities while maintaining compliance with internal policies and external regulations.
\n
\nWhat Makes You Successful in This Role
\nYou're the organized, reliable person everyone counts on when they have a payroll question or need help navigating HR processes. You love the satisfaction of getting the details right, whether that's catching a timesheet error before it becomes a paycheck problem or making sure a new hire's first day goes smoothly. You're comfortable juggling a lot at once, from processing dozens of timesheets to answering employee questions to coordinating with multiple departments. You stay calm when things get busy, communicate clearly with everyone from drivers to corporate teams, and handle confidential information with absolute discretion. You're proactive, tech-savvy, and genuinely enjoy being the go-to person who makes sure people get paid correctly and on time because you know how much that matters.
\n
\nResponsibilities
\nTimekeeping & Payroll Administration
\nManage timesheets for union and non-union employees, ensuring accuracy and compliance with company policies and collective bargaining agreementsCalculate time and pay discrepancies with precision and respond to employee payroll queries promptlyDistribute physical pay documents to employees including paystubs and W-2 formsCoordinate with Finance and Payroll teams to resolve discrepancies and ensure timely, accurate pay processingConduct regular review and audit activities within Zum's portal to ensure accuracy and compliance
\n
\nEmployee Support & HR Operations
\nExecute new hire onboarding including I-9/E-Verify completion and HRIS employee profile setupCoordinate with recruiting to ensure new hire paperwork and logistics are completed efficientlyProcess employee status changes in the HRIS system accurately and in a timely mannerCreate termination tickets, provide employees with final paychecks, and coordinate all off-boarding tasksMaintain accurate and up-to-date filing systems for administrative records, ensuring compliance with retention requirementsServe as primary local contact for employee questions and concerns on pay and HR, escalating issues appropriately
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma required; additional coursework in HR or payroll preferredMinimum 1 year of payroll processing experience with high-volume operations (100+ employees)Proficiency with payroll systems (ADP experience strongly preferred)
\n
\n
\nPreferred Qualifications:
\nExperience administering payroll in a union or collective bargaining agreement (CBA) environmentBackground in transportation, logistics, or similar industry
\nDemonstrated ability to effectively engage with high volumes of employees and stakeholdersProven track record of cross-functional collaboration across multiple departments
\nStrong attention to detail with the ability to meet strict deadlines in a fast-paced environment
\nExcellent decision-making skills with the ability to provide clear, authoritative guidance when neededStrong communication and interpersonal skills
\nThe targeted pay range for this role in is: $52,000 - $62,000
","descriptionBodyPlain":"Interested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nAbout the Role\nWe're seeking a detail-oriented Workforce Administrator to manage critical payroll and HR processes for union and non-union employees at Shawnee, KS. Zum bus yard. Reporting to the Location Manager with a dotted line to the Payroll and People team, this role ensures accurate timekeeping, seamless onboarding, and exceptional employee experience for the workforce you support. You'll serve as the local point of contact for employee-related issues, working closely with HR, Operations, Finance, union representatives, and school districts. In this hybrid role, you'll balance high-volume hourly employee time administration with HR responsibilities while maintaining compliance with internal policies and external regulations.\n \nWhat Makes You Successful in This Role\nYou're the organized, reliable person everyone counts on when they have a payroll question or need help navigating HR processes. You love the satisfaction of getting the details right, whether that's catching a timesheet error before it becomes a paycheck problem or making sure a new hire's first day goes smoothly. You're comfortable juggling a lot at once, from processing dozens of timesheets to answering employee questions to coordinating with multiple departments. You stay calm when things get busy, communicate clearly with everyone from drivers to corporate teams, and handle confidential information with absolute discretion. You're proactive, tech-savvy, and genuinely enjoy being the go-to person who makes sure people get paid correctly and on time because you know how much that matters.\n \nResponsibilities\nTimekeeping & Payroll Administration\nManage timesheets for union and non-union employees, ensuring accuracy and compliance with company policies and collective bargaining agreementsCalculate time and pay discrepancies with precision and respond to employee payroll queries promptlyDistribute physical pay documents to employees including paystubs and W-2 formsCoordinate with Finance and Payroll teams to resolve discrepancies and ensure timely, accurate pay processingConduct regular review and audit activities within Zum's portal to ensure accuracy and compliance\n \nEmployee Support & HR Operations\nExecute new hire onboarding including I-9/E-Verify completion and HRIS employee profile setupCoordinate with recruiting to ensure new hire paperwork and logistics are completed efficientlyProcess employee status changes in the HRIS system accurately and in a timely mannerCreate termination tickets, provide employees with final paychecks, and coordinate all off-boarding tasksMaintain accurate and up-to-date filing systems for administrative records, ensuring compliance with retention requirementsServe as primary local contact for employee questions and concerns on pay and HR, escalating issues appropriately\n \nQualifications\nBasic Qualifications:\nHigh school diploma required; additional coursework in HR or payroll preferredMinimum 1 year of payroll processing experience with high-volume operations (100+ employees)Proficiency with payroll systems (ADP experience strongly preferred)\n \n \nPreferred Qualifications:\nExperience administering payroll in a union or collective bargaining agreement (CBA) environmentBackground in transportation, logistics, or similar industry\nDemonstrated ability to effectively engage with high volumes of employees and stakeholdersProven track record of cross-functional collaboration across multiple departments\nStrong attention to detail with the ability to meet strict deadlines in a fast-paced environment\nExcellent decision-making skills with the ability to provide clear, authoritative guidance when neededStrong communication and interpersonal skills\nThe targeted pay range for this role in is: $52,000 - $62,000\n","hostedUrl":"https://jobs.lever.co/ridezum/2690fe82-fad8-4d08-8602-5b94149e641c","applyUrl":"https://jobs.lever.co/ridezum/2690fe82-fad8-4d08-8602-5b94149e641c/apply"},{"additionalPlain":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \n","additional":"Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
","categories":{"commitment":"Full-time","department":"School Bus Yard Operations","location":"Fresno, CA","team":"Fresno, CA","allLocations":["Fresno, CA"]},"createdAt":1778787902266,"descriptionPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n\n\nInterested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nAbout the Role\nWe're seeking a detail-oriented Workforce Administrator to manage critical payroll and HR processes for union and non-union employees at Shawnee, KS. Zum bus yard. Reporting to the Location Manager with a dotted line to the Payroll and People team, this role ensures accurate timekeeping, seamless onboarding, and exceptional employee experience for the workforce you support. You'll serve as the local point of contact for employee-related issues, working closely with HR, Operations, Finance, union representatives, and school districts. In this hybrid role, you'll balance high-volume hourly employee time administration with HR responsibilities while maintaining compliance with internal policies and external regulations.\n \nWhat Makes You Successful in This Role\nYou're the organized, reliable person everyone counts on when they have a payroll question or need help navigating HR processes. You love the satisfaction of getting the details right, whether that's catching a timesheet error before it becomes a paycheck problem or making sure a new hire's first day goes smoothly. You're comfortable juggling a lot at once, from processing dozens of timesheets to answering employee questions to coordinating with multiple departments. You stay calm when things get busy, communicate clearly with everyone from drivers to corporate teams, and handle confidential information with absolute discretion. You're proactive, tech-savvy, and genuinely enjoy being the go-to person who makes sure people get paid correctly and on time because you know how much that matters.\n \nResponsibilities\nTimekeeping & Payroll Administration\nManage timesheets for union and non-union employees, ensuring accuracy and compliance with company policies and collective bargaining agreementsCalculate time and pay discrepancies with precision and respond to employee payroll queries promptlyDistribute physical pay documents to employees including paystubs and W-2 formsCoordinate with Finance and Payroll teams to resolve discrepancies and ensure timely, accurate pay processingConduct regular review and audit activities within Zum's portal to ensure accuracy and compliance\n \nEmployee Support & HR Operations\nExecute new hire onboarding including I-9/E-Verify completion and HRIS employee profile setupCoordinate with recruiting to ensure new hire paperwork and logistics are completed efficientlyProcess employee status changes in the HRIS system accurately and in a timely mannerCreate termination tickets, provide employees with final paychecks, and coordinate all off-boarding tasksMaintain accurate and up-to-date filing systems for administrative records, ensuring compliance with retention requirementsServe as primary local contact for employee questions and concerns on pay and HR, escalating issues appropriately\n \nQualifications\nBasic Qualifications:\nHigh school diploma required; additional coursework in HR or payroll preferredMinimum 1 year of payroll processing experience with high-volume operations (100+ employees)Proficiency with payroll systems (ADP experience strongly preferred)\n \n \nPreferred Qualifications:\nExperience administering payroll in a union or collective bargaining agreement (CBA) environmentBackground in transportation, logistics, or similar industry\nDemonstrated ability to effectively engage with high volumes of employees and stakeholdersProven track record of cross-functional collaboration across multiple departments\nStrong attention to detail with the ability to meet strict deadlines in a fast-paced environment\nExcellent decision-making skills with the ability to provide clear, authoritative guidance when neededStrong communication and interpersonal skills\nThe targeted pay range for this role in is: $52,000 - $62,000\n","description":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
Interested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nAbout the Role
\nWe're seeking a detail-oriented Workforce Administrator to manage critical payroll and HR processes for union and non-union employees at Shawnee, KS. Zum bus yard. Reporting to the Location Manager with a dotted line to the Payroll and People team, this role ensures accurate timekeeping, seamless onboarding, and exceptional employee experience for the workforce you support. You'll serve as the local point of contact for employee-related issues, working closely with HR, Operations, Finance, union representatives, and school districts. In this hybrid role, you'll balance high-volume hourly employee time administration with HR responsibilities while maintaining compliance with internal policies and external regulations.
\n
\nWhat Makes You Successful in This Role
\nYou're the organized, reliable person everyone counts on when they have a payroll question or need help navigating HR processes. You love the satisfaction of getting the details right, whether that's catching a timesheet error before it becomes a paycheck problem or making sure a new hire's first day goes smoothly. You're comfortable juggling a lot at once, from processing dozens of timesheets to answering employee questions to coordinating with multiple departments. You stay calm when things get busy, communicate clearly with everyone from drivers to corporate teams, and handle confidential information with absolute discretion. You're proactive, tech-savvy, and genuinely enjoy being the go-to person who makes sure people get paid correctly and on time because you know how much that matters.
\n
\nResponsibilities
\nTimekeeping & Payroll Administration
\nManage timesheets for union and non-union employees, ensuring accuracy and compliance with company policies and collective bargaining agreementsCalculate time and pay discrepancies with precision and respond to employee payroll queries promptlyDistribute physical pay documents to employees including paystubs and W-2 formsCoordinate with Finance and Payroll teams to resolve discrepancies and ensure timely, accurate pay processingConduct regular review and audit activities within Zum's portal to ensure accuracy and compliance
\n
\nEmployee Support & HR Operations
\nExecute new hire onboarding including I-9/E-Verify completion and HRIS employee profile setupCoordinate with recruiting to ensure new hire paperwork and logistics are completed efficientlyProcess employee status changes in the HRIS system accurately and in a timely mannerCreate termination tickets, provide employees with final paychecks, and coordinate all off-boarding tasksMaintain accurate and up-to-date filing systems for administrative records, ensuring compliance with retention requirementsServe as primary local contact for employee questions and concerns on pay and HR, escalating issues appropriately
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma required; additional coursework in HR or payroll preferredMinimum 1 year of payroll processing experience with high-volume operations (100+ employees)Proficiency with payroll systems (ADP experience strongly preferred)
\n
\n
\nPreferred Qualifications:
\nExperience administering payroll in a union or collective bargaining agreement (CBA) environmentBackground in transportation, logistics, or similar industry
\nDemonstrated ability to effectively engage with high volumes of employees and stakeholdersProven track record of cross-functional collaboration across multiple departments
\nStrong attention to detail with the ability to meet strict deadlines in a fast-paced environment
\nExcellent decision-making skills with the ability to provide clear, authoritative guidance when neededStrong communication and interpersonal skills
\nThe targeted pay range for this role in is: $33/hr- 36/hr
","id":"945351f4-4327-4cc0-bfa7-5fd3d8e24839","lists":[],"text":"Workforce Administrator","country":"US","workplaceType":"onsite","opening":"About Zūm:
\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
","openingPlain":"About Zūm:\nZūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.\n","descriptionBody":"Interested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.
\n
\nAbout the Role
\nWe're seeking a detail-oriented Workforce Administrator to manage critical payroll and HR processes for union and non-union employees at Shawnee, KS. Zum bus yard. Reporting to the Location Manager with a dotted line to the Payroll and People team, this role ensures accurate timekeeping, seamless onboarding, and exceptional employee experience for the workforce you support. You'll serve as the local point of contact for employee-related issues, working closely with HR, Operations, Finance, union representatives, and school districts. In this hybrid role, you'll balance high-volume hourly employee time administration with HR responsibilities while maintaining compliance with internal policies and external regulations.
\n
\nWhat Makes You Successful in This Role
\nYou're the organized, reliable person everyone counts on when they have a payroll question or need help navigating HR processes. You love the satisfaction of getting the details right, whether that's catching a timesheet error before it becomes a paycheck problem or making sure a new hire's first day goes smoothly. You're comfortable juggling a lot at once, from processing dozens of timesheets to answering employee questions to coordinating with multiple departments. You stay calm when things get busy, communicate clearly with everyone from drivers to corporate teams, and handle confidential information with absolute discretion. You're proactive, tech-savvy, and genuinely enjoy being the go-to person who makes sure people get paid correctly and on time because you know how much that matters.
\n
\nResponsibilities
\nTimekeeping & Payroll Administration
\nManage timesheets for union and non-union employees, ensuring accuracy and compliance with company policies and collective bargaining agreementsCalculate time and pay discrepancies with precision and respond to employee payroll queries promptlyDistribute physical pay documents to employees including paystubs and W-2 formsCoordinate with Finance and Payroll teams to resolve discrepancies and ensure timely, accurate pay processingConduct regular review and audit activities within Zum's portal to ensure accuracy and compliance
\n
\nEmployee Support & HR Operations
\nExecute new hire onboarding including I-9/E-Verify completion and HRIS employee profile setupCoordinate with recruiting to ensure new hire paperwork and logistics are completed efficientlyProcess employee status changes in the HRIS system accurately and in a timely mannerCreate termination tickets, provide employees with final paychecks, and coordinate all off-boarding tasksMaintain accurate and up-to-date filing systems for administrative records, ensuring compliance with retention requirementsServe as primary local contact for employee questions and concerns on pay and HR, escalating issues appropriately
\n
\nQualifications
\nBasic Qualifications:
\nHigh school diploma required; additional coursework in HR or payroll preferredMinimum 1 year of payroll processing experience with high-volume operations (100+ employees)Proficiency with payroll systems (ADP experience strongly preferred)
\n
\n
\nPreferred Qualifications:
\nExperience administering payroll in a union or collective bargaining agreement (CBA) environmentBackground in transportation, logistics, or similar industry
\nDemonstrated ability to effectively engage with high volumes of employees and stakeholdersProven track record of cross-functional collaboration across multiple departments
\nStrong attention to detail with the ability to meet strict deadlines in a fast-paced environment
\nExcellent decision-making skills with the ability to provide clear, authoritative guidance when neededStrong communication and interpersonal skills
\nThe targeted pay range for this role in is: $33/hr- 36/hr
","descriptionBodyPlain":"Interested in joining us? We’re hiring for several roles with a July 2026 start date, and we’ll be reviewing applications and scheduling interviews in the coming weeks.\n \nAbout the Role\nWe're seeking a detail-oriented Workforce Administrator to manage critical payroll and HR processes for union and non-union employees at Shawnee, KS. Zum bus yard. Reporting to the Location Manager with a dotted line to the Payroll and People team, this role ensures accurate timekeeping, seamless onboarding, and exceptional employee experience for the workforce you support. You'll serve as the local point of contact for employee-related issues, working closely with HR, Operations, Finance, union representatives, and school districts. In this hybrid role, you'll balance high-volume hourly employee time administration with HR responsibilities while maintaining compliance with internal policies and external regulations.\n \nWhat Makes You Successful in This Role\nYou're the organized, reliable person everyone counts on when they have a payroll question or need help navigating HR processes. You love the satisfaction of getting the details right, whether that's catching a timesheet error before it becomes a paycheck problem or making sure a new hire's first day goes smoothly. You're comfortable juggling a lot at once, from processing dozens of timesheets to answering employee questions to coordinating with multiple departments. You stay calm when things get busy, communicate clearly with everyone from drivers to corporate teams, and handle confidential information with absolute discretion. You're proactive, tech-savvy, and genuinely enjoy being the go-to person who makes sure people get paid correctly and on time because you know how much that matters.\n \nResponsibilities\nTimekeeping & Payroll Administration\nManage timesheets for union and non-union employees, ensuring accuracy and compliance with company policies and collective bargaining agreementsCalculate time and pay discrepancies with precision and respond to employee payroll queries promptlyDistribute physical pay documents to employees including paystubs and W-2 formsCoordinate with Finance and Payroll teams to resolve discrepancies and ensure timely, accurate pay processingConduct regular review and audit activities within Zum's portal to ensure accuracy and compliance\n \nEmployee Support & HR Operations\nExecute new hire onboarding including I-9/E-Verify completion and HRIS employee profile setupCoordinate with recruiting to ensure new hire paperwork and logistics are completed efficientlyProcess employee status changes in the HRIS system accurately and in a timely mannerCreate termination tickets, provide employees with final paychecks, and coordinate all off-boarding tasksMaintain accurate and up-to-date filing systems for administrative records, ensuring compliance with retention requirementsServe as primary local contact for employee questions and concerns on pay and HR, escalating issues appropriately\n \nQualifications\nBasic Qualifications:\nHigh school diploma required; additional coursework in HR or payroll preferredMinimum 1 year of payroll processing experience with high-volume operations (100+ employees)Proficiency with payroll systems (ADP experience strongly preferred)\n \n \nPreferred Qualifications:\nExperience administering payroll in a union or collective bargaining agreement (CBA) environmentBackground in transportation, logistics, or similar industry\nDemonstrated ability to effectively engage with high volumes of employees and stakeholdersProven track record of cross-functional collaboration across multiple departments\nStrong attention to detail with the ability to meet strict deadlines in a fast-paced environment\nExcellent decision-making skills with the ability to provide clear, authoritative guidance when neededStrong communication and interpersonal skills\nThe targeted pay range for this role in is: $52,000 - $62,000\n","hostedUrl":"https://jobs.lever.co/ridezum/945351f4-4327-4cc0-bfa7-5fd3d8e24839","applyUrl":"https://jobs.lever.co/ridezum/945351f4-4327-4cc0-bfa7-5fd3d8e24839/apply"}]