[{"additionalPlain":"DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.\n","additional":"DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"Sales Growth","location":"Irvine, CA","team":"Growth","allLocations":["Irvine, CA","Remote"]},"createdAt":1777675969402,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nAs an Account Executive, Commercial Sales, you will be responsible for selling R365 Accounting and Operations Platform to 1 to 8 location restaurant groups. \n \nThis is an outside sales position in the Orange County & Los Angeles, CA Area and will require weekly customer visits within the territory.\nAll applicants are required to live within this target market region.\n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
As an Account Executive, Commercial Sales, you will be responsible for selling R365 Accounting and Operations Platform to 1 to 8 location restaurant groups.
\n
\nThis is an outside sales position in the Orange County & Los Angeles, CA Area and will require weekly customer visits within the territory.
\nAll applicants are required to live within this target market region.
","id":"012d7b2b-c363-4739-8731-272311c59ef5","lists":[{"text":"How you'll add value: ","content":"\nWork with Regional Sales Manager and Sales Development team to identify and sell into new accounts \nGenerating pipeline that leads to closed revenue and quota attainment \nSelling on value and return on investment vs. features & functions \nUncovering pain points and business impact that maps back to our solutions \nDemonstrating adaptability and flexibility as part of an ever-growing team \nManage entire sales cycle from self-sourcing new opportunities to close \nEnsure new Customers remain on track to “go live” in implementation, post-sale \nMaintain accurate pipeline and forecast \nNetwork with existing customers and vendor partners to build and maintain a long-lasting business relationship \nIn-depth knowledge of the R365 platform to present to prospective clients \nContinual industry research to identify trends in the marketplace \nBuild and maintain a long-lasting business relationship \nOther duties as assigned \n"},{"text":"What you'll need to be successful in this role: ","content":"\nBachelor’s degree strongly preferred \nProven Account Management/Sales experience and strong record of success (software sales preferred) \nExperience with Salesforce or similar CRM \nStrong presentation skills \nExcellent interpersonal and communication skills, verbal and written \nAbility to adopt and follow a sales process \nAbility to network and build relationships \nAbility to negotiate and problem-solve \nOrganization and time management skills \nEnthusiasm and passion! \nAccounting or Restaurant Management experience (huge plus!) \n"},{"text":"R365 Team Member Benefits & Compensation","content":"\nThis position has a salary range of $85,000 - $100,000 + Commission. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.\nComprehensive medical benefits, 100% paid for employee\n401k + matching\nEquity Option Grant\nUnlimited PTO + Company holidays\nWellness initiatives\n\n
\n
"}],"salaryRange":{"min":85000,"max":100000,"currency":"USD","interval":"per-year-salary"},"text":"Account Executive, Commercial Sales (Orange County/Los Angeles, CA)","country":"US","workplaceType":"hybrid","opening":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"As an Account Executive, Commercial Sales, you will be responsible for selling R365 Accounting and Operations Platform to 1 to 8 location restaurant groups.
\n
\nThis is an outside sales position in the Orange County & Los Angeles, CA Area and will require weekly customer visits within the territory.
\nAll applicants are required to live within this target market region.
","descriptionBodyPlain":"As an Account Executive, Commercial Sales, you will be responsible for selling R365 Accounting and Operations Platform to 1 to 8 location restaurant groups. \n \nThis is an outside sales position in the Orange County & Los Angeles, CA Area and will require weekly customer visits within the territory.\nAll applicants are required to live within this target market region.\n","hostedUrl":"https://jobs.lever.co/restaurant365/012d7b2b-c363-4739-8731-272311c59ef5","applyUrl":"https://jobs.lever.co/restaurant365/012d7b2b-c363-4739-8731-272311c59ef5/apply"},{"additionalPlain":"DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.\n","additional":"DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"Sales Growth","location":"Remote","team":"Field Sales (West Coast)","allLocations":["Remote"]},"createdAt":1775497818986,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\n*Please note, this position is a remote outside sales role\n*Position must be located in CA.\n \nDo you thrive in an environment where you can focus on winning and being the best? When you have determined your end goal, are you tenacious in achieving it and will stop at nothing to arrive at the destination? Are you equally comfortable with thinking introspectively and talking through a process with your peers? Do you tend to be impatient and restless, and will juggle your workload in a manner that may confuse others since you can change what you are working on in an instant? Does your natural embrace of change drive your ability to work on many projects simultaneously and happily?\n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
*Please note, this position is a remote outside sales role
\n*Position must be located in CA.
\n
\nDo you thrive in an environment where you can focus on winning and being the best? When you have determined your end goal, are you tenacious in achieving it and will stop at nothing to arrive at the destination? Are you equally comfortable with thinking introspectively and talking through a process with your peers? Do you tend to be impatient and restless, and will juggle your workload in a manner that may confuse others since you can change what you are working on in an instant? Does your natural embrace of change drive your ability to work on many projects simultaneously and happily?
","id":"784eafb3-7f63-4896-8742-03bcdcda19b5","lists":[{"text":"How you'll add value: ","content":"\nWork with Regional Sales Manager and Sales Development team to identify and sell into new accounts \nGenerating pipeline that leads to closed revenue and consistent quota attainment \nSelling on value and return on investment vs. features & functions \nUncovering pain points and business impact that maps back to our solutions \nDemonstrating adaptability and flexibility as part of an ever-growing team \nManage entire sales cycle from self-sourcing new opportunities to close \nEnsure new Customers remain on track to “go live” in implementation, post-sale \nMaintain accurate pipeline and forecast \nNetwork with existing customers and vendor partners to build and maintain a long-lasting business relationship \nIn-depth knowledge of the R365 platform to present to prospective clients \nContinual industry research to identify trends in the marketplace \nBuild and maintain a long-lasting business relationship \nOther duties as assigned \n\n
"},{"text":"What you'll need to be successful in this role: ","content":"\nBachelor’s degree strongly preferred \nProven Account Management/Sales experience and strong record of success (software sales preferred) \nExperience with Salesforce or similar CRM \nStrong presentation skills \nExcellent interpersonal and communication skills, verbal and written \nAbility to adopt and follow a sales process \nAbility to network and build relationships \nAbility to negotiate and problem-solve \nOrganization and time management skills \nEnthusiasm and passion! \nAccounting or Restaurant Management experience (huge plus!) \nAbility to travel up to 30% of the time to meet clients as needed. \n"},{"text":"R365 Team Member Benefits & Compensation","content":"\nThis position has a salary range of $90,000-$110,000 + Commission. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.\nComprehensive medical benefits, 100% paid for employee\n401k + matching\nEquity Option Grant\nUnlimited PTO + Company holidays\nWellness initiatives\n\n
\n#BI-Remote
"}],"salaryRange":{"min":85000,"max":100000,"currency":"USD","interval":"per-year-salary"},"text":"Account Executive, Mid Market (West)","country":"US","workplaceType":"remote","opening":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"*Please note, this position is a remote outside sales role
\n*Position must be located in CA.
\n
\nDo you thrive in an environment where you can focus on winning and being the best? When you have determined your end goal, are you tenacious in achieving it and will stop at nothing to arrive at the destination? Are you equally comfortable with thinking introspectively and talking through a process with your peers? Do you tend to be impatient and restless, and will juggle your workload in a manner that may confuse others since you can change what you are working on in an instant? Does your natural embrace of change drive your ability to work on many projects simultaneously and happily?
","descriptionBodyPlain":"*Please note, this position is a remote outside sales role\n*Position must be located in CA.\n \nDo you thrive in an environment where you can focus on winning and being the best? When you have determined your end goal, are you tenacious in achieving it and will stop at nothing to arrive at the destination? Are you equally comfortable with thinking introspectively and talking through a process with your peers? Do you tend to be impatient and restless, and will juggle your workload in a manner that may confuse others since you can change what you are working on in an instant? Does your natural embrace of change drive your ability to work on many projects simultaneously and happily?\n","hostedUrl":"https://jobs.lever.co/restaurant365/784eafb3-7f63-4896-8742-03bcdcda19b5","applyUrl":"https://jobs.lever.co/restaurant365/784eafb3-7f63-4896-8742-03bcdcda19b5/apply"},{"additionalPlain":"This position has a salary range of $78,8000-$118,200 per year + Bonus. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.\nComprehensive medical benefits, 100% paid for employee\n401k + matching\nEquity Option Grant\nUnlimited PTO + Company holidays\nWellness initiatives\n \n \n","additional":"This position has a salary range of $78,8000-$118,200 per year + Bonus. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
\nComprehensive medical benefits, 100% paid for employee
\n401k + matching
\nEquity Option Grant
\nUnlimited PTO + Company holidays
\nWellness initiatives
\n
\n
","categories":{"commitment":"Full Time","department":"Customer Success","location":"Austin, TX/Akron, Ohio/Irvine, CA","team":"Customer Success Management","allLocations":["Austin, TX/Akron, Ohio/Irvine, CA","Silicon Valley Region","SF Bay Area/Northern California","Denver, CO"]},"createdAt":1775602653576,"descriptionPlain":"The Customer Success Manager, Enterprise is responsible for driving long-term retention and growth across a portfolio of high-value Enterprise accounts ($50k+ ARR) with dedicated, high-touch coverage. You will act as a trusted advisor to restaurant and hospitality executives and operators, ensuring they realize measurable ROI from Restaurant365’s platform, including Accounting, Operations, Workforce, Payroll/HR, and BI solutions. \nYou own account outcomes across adoption, renewal, and expansion, leveraging data, executive engagement, and cross-functional coordination to deliver Gross and Net Annual Retention targets for your book of business. \n","description":"\n
\n
The Customer Success Manager, Enterprise is responsible for driving long-term retention and growth across a portfolio of high-value Enterprise accounts ($50k+ ARR) with dedicated, high-touch coverage. You will act as a trusted advisor to restaurant and hospitality executives and operators, ensuring they realize measurable ROI from Restaurant365’s platform, including Accounting, Operations, Workforce, Payroll/HR, and BI solutions.
\n
\n
\n
You own account outcomes across adoption, renewal, and expansion, leveraging data, executive engagement, and cross-functional coordination to deliver Gross and Net Annual Retention targets for your book of business.
\n
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Customer Leadership & Value Realization
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Become a primary strategic partner to finance, operations, and brand leaders within each account, building multi-threaded relationships across executives, operators, and back-office teams.
\n \n\n
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\n- \n
Co-create and maintain Customer Success Plans that connect R365 capabilities to concrete business outcomes (labor, food cost, speed to close, AP automation, visibility, etc.).
\n \n\n
\n
\n
\n- \n
Lead Business Impact Reviews (BIRs) and Executive Business Reviews (EBRs) on a regular cadence, telling a data-backed ROI story, highlighting adoption wins/gaps, and aligning on a 6–12 month roadmap and expansion opportunities.
\n \n\n
\n
\n
\n- \n
Translate product capabilities into restaurant-relevant narratives for owners, CFOs, franchise leaders, and GMs, grounded in KPIs like prime cost, food cost %, labor %, and location-level profitability.
\n \n\n
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Account Health, Risk Management & Forecasting
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Own the health and risk profile of your portfolio, ensuring accurate health/risk scores, documented reasons, and active mitigation plans for at-risk customers.
\n \n\n
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\n- \n
Run intentional risk plays for at-risk accounts (e.g., implementation stalls, product gaps, expectation gaps) in partnership with AEs, Support, Product, and Services.
\n \n\n
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\n
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Use R365, Gainsight, Salesforce, Domo, Gong, and dashboards to monitor usage, module adoption, and financial outcomes, and to prioritize actions across your portfolio.
\n \n\n
\n
\n
Executive & Cross-Functional Leadership
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Orchestrate cross-functional teams across Sales, Implementation, Support, Product, Billing, and Professional Services to resolve issues, advance strategic initiatives, and deliver on customer outcomes.
\n \n\n
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\n- \n
Partner with Product and CS leadership to bring structured customer feedback (e.g., gaps in workflows, UX, reporting) that influences roadmap and go-to-market motions.
\n \n\n
\n
\n
AI-, Data- & Automation-Enabled Customer Success
\n
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Use AI and automation (e.g., Gong insights, Gainsight rules/CTAs, R365 reporting and alerts, templated playbooks) to:
\n \n\n
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\n
\n- \n
Continuously refine portfolio operating rhythms, cadences, and workflows to increase coverage and impact per CSM using automation and orchestration tools (Gainsight, SFDC, Monday.com, Domo, etc.).
\n \n\n
\n
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Operating Discipline & Internal Contribution
\n
\n
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\n- \n
Maintain high-quality CRM and Gainsight hygiene (health scores, success plans, timelines, risk notes, activities) that gives leadership and partners a true, near-real-time view of your portfolio.
\n \n\n
\n
\n
\n- \n
Contribute to CSM enablement by sharing templates, playbooks, EBR decks, and best practices, and by contributing to org-wide improvements in tools and processes.
\n \n\n
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Restaurant365 experience strongly preferred (as a user, implementer, or advisor), or hands-on experience with a comparable restaurant back-office / workforce platform.
\n \n\n
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\n- \n
Hands-on experience with CS and GTM tools (e.g., Salesforce, Gainsight, Gong, Freshdesk, Monday.com, Domo or similar).
\n \n\n
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AI & Automation Skills
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Demonstrated ability to use AI-powered tools (e.g., meeting summarization, content generation, automated playbooks) to:
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\n- \n
Comfortable experimenting with automation (workflows, rules, sequences) and measuring the impact on coverage, efficiency, and outcomes.
\n \n\n
\n
\n
\n
\n
\n
\n
\n
\n
The Customer Success Manager, Enterprise is responsible for driving long-term retention and growth across a portfolio of high-value Enterprise accounts ($50k+ ARR) with dedicated, high-touch coverage. You will act as a trusted advisor to restaurant and hospitality executives and operators, ensuring they realize measurable ROI from Restaurant365’s platform, including Accounting, Operations, Workforce, Payroll/HR, and BI solutions.
\n
\n
\n
You own account outcomes across adoption, renewal, and expansion, leveraging data, executive engagement, and cross-functional coordination to deliver Gross and Net Annual Retention targets for your book of business.
\n
\n
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"IT","location":"Mexico City","team":"IT","allLocations":["Mexico City"]},"createdAt":1779132615559,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nRestaurant365 is looking for a DevOps Engineer to join the Enterprise Technology team and support the growing platform that hosts internally built ClaudeAI applications. Working alongside the Senior DevOps Engineer, you will help build andmaintain Azure infrastructure, CI/CD pipelines, and security controls that enable businessusers to deploy and share AI-powered tools. \n This role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure. This is an excellent opportunity to deepen yourcloud and DevOps expertise while working on a high-visibility initiative at the intersection ofenterprise infrastructure and applied AI. \n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
\n
\n
Restaurant365 is looking for a DevOps Engineer to join the Enterprise Technology team and support the growing platform that hosts internally built Claude AI applications. Working alongside the Senior DevOps Engineer, you will help build and maintain Azure infrastructure, CI/CD pipelines, and security controls that enable business users to deploy and share AI-powered tools.
\n
\n
\n
This role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure. This is an excellent opportunity to deepen your cloud and DevOps expertise while working on a high-visibility initiative at the intersection of enterprise infrastructure and applied AI.
\n
\n
\n\n
Design, deploy, and support provisioning and maintaining Azure infrastructure (App Services, Functions, Container Apps, networking) for hosted Claude AI applications \nBuild, maintain, and improve CI/CD pipeline stages, deployment templates, and automation scripts in Azure DevOps or GitHub Actions \nSupport the change management process by managing environment promotion workflows, pull request reviews, and deployment approvals \nPartner with internal application owners and business stakeholders to onboard their Claude AI applications to the hosting platform, ensuring proper configuration and security setup \nImplement and maintain secrets management practices including Azure Key Vault configuration, API key rotation, and OAuth credential handling \nMonitor platform health using Azure Monitor, Application Insights, and Log Analytics; triage alerts and participate in incident response \nContribute to Infrastructure as Code repositories (Terraform / Bicep), writing and reviewing modules for Azure resource deployment \nCreate and maintain documentation including runbooks, architecture diagrams, and onboarding guides for the application hosting platform \nParticipate in security reviews to validate that shared applications follow authentication, authorization, and network access policies \nCollaborate with the Senior DevOps Engineer on platform improvements, capacity planning, and automation initiatives \nDevelop and maintain automation scripts (Python, Bash, PowerShell) for operational tasks including deployments, log analysis, health checks, and routine maintenance \nContribute to disaster recovery and backup procedures, including documenting recovery plans and participating in periodic DR testing exercises \nAssist with Azure cost monitoring by tracking resource consumption, flagging anomalies, and recommending right-sizing opportunities \nCollaborate with InfoSec and IT Security teams during security reviews, vulnerability scanning, and compliance evidence gathering \nParticipate in an on-call rotation providing production support for hosted applications, following established escalation procedures \nRecommend and implement platform improvements that reduce manual work, strengthen reliability, improve stakeholder experience, and help scale internal AI and enterprise application usage. \n\n"},{"text":"What you'll need to be successful in this role: ","content":"\n\n
2–4 years of experience in DevOps, Cloud Engineering, or Site Reliability Engineering \nWorking knowledge of Microsoft Azure services (App Services, Functions, Networking, Entra ID, Key Vault) \nExperience building or maintaining CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins, or similar) \nFamiliarity with Infrastructure as Code concepts (Terraform, Bicep, or ARM templates) \nBasic understanding of identity management, OAuth 2.0, and secrets management \nExperience with containerization (Docker) and foundational knowledge of Kubernetes / AKS \nProficiency in at least one scripting language (Python, Bash, or PowerShell) for automation tasks \nStrong troubleshooting skills and a methodical approach to incident investigation \nEffective communication skills and comfort collaborating with non-technical stakeholders \n\n"},{"text":"Preferred Qualifications","content":"\n\n
Exposure to AI/ML application deployment or LLM API integrations \n
Azure certifications (AZ-900, AZ-104) or actively pursuing \n
Experience with monitoring and observability tools (Grafana, Datadog, or Azure-native tooling) \n
Familiarity with compliance frameworks (SOC 2, SOX) or experience supporting audit activities \n
Experience with disaster recovery planning or business continuity testing \n
Interest in restaurant technology, SaaS platforms, or enterprise application support \n\n
\n
\n\n
Compensation for this position is $925,000 - 1,160,000 MXN annually ($77,083 - $96,666 monthly), depending on experience.\n\n
We also offer a comprehensive benefits package designed to support your health, well-being, and work-life balance.
\n
Benefit options include:
\n\n
Health Insurance\n
Dental Insurance\n
Vision Insurance\n
Life Insurance\n
Meal Allowance\n
Monthly Internet & Electricity Stipend\n
Mental Health Support Resources\n
And more!\n\n
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"\n
\n
Restaurant365 is looking for a DevOps Engineer to join the Enterprise Technology team and support the growing platform that hosts internally built Claude AI applications. Working alongside the Senior DevOps Engineer, you will help build and maintain Azure infrastructure, CI/CD pipelines, and security controls that enable business users to deploy and share AI-powered tools.
\n
\n
\n
This role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure. This is an excellent opportunity to deepen your cloud and DevOps expertise while working on a high-visibility initiative at the intersection of enterprise infrastructure and applied AI.
\n
\n
#LI-LC1
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"People","location":"Austin, TX/Akron, Ohio/Irvine, CA","team":"Business Partner","allLocations":["Austin, TX/Akron, Ohio/Irvine, CA","Denver, CO","Silicon Valley Region"]},"createdAt":1778608486755,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nThe Director, People Business Partner is a senior People leader responsible for shaping and operationalizing the People Business Partner model at Restaurant365. This role serves as a strategic advisor to executives and senior leaders, leads and guides the PBP team, and builds scalable processes, playbooks, and best practices that strengthen how People partners support the business. \nThis leader will align workforce, talent, organization, and leadership strategies to business priorities across multiple functions and growth stages. The role is both strategic and hands-on—setting direction for the PBP function while also rolling up sleeves to directly support executives and critical client groups as needed. \nThe Director will drive consistency, rigor, and measurable outcomes across workforce planning, organization design, talent management, performance, employee relations, compensation partnership, people analytics, and change leadership while helping R365 scale in a practical, people-centered way. \n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
\n
\n
The Director, People Business Partner is a senior People leader responsible for shaping and operationalizing the People Business Partner model at Restaurant365. This role serves as a strategic advisor to executives and senior leaders, leads and guides the PBP team, and builds scalable processes, playbooks, and best practices that strengthen how People partners support the business.
\n
\n
\n
This leader will align workforce, talent, organization, and leadership strategies to business priorities across multiple functions and growth stages. The role is both strategic and hands-on—setting direction for the PBP function while also rolling up sleeves to directly support executives and critical client groups as needed.
\n
\n
\n
The Director will drive consistency, rigor, and measurable outcomes across workforce planning, organization design, talent management, performance, employee relations, compensation partnership, people analytics, and change leadership while helping R365 scale in a practical, people-centered way.
\n
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PBP Function Leadership & Operating Model
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Lead, coach, and develop the People Business Partner team, setting clear expectations, priorities, and service standards.
\n \n\n
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Build, refine, and operationalize the PBP model, including core processes, playbooks, tools, templates, and best practices that improve consistency, quality, and scale.
\n \n\n
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Establish team operating rhythms for workforce planning, talent reviews, organizational changes, performance cycles, and executive partnership.
\n \n\n
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Guide PBPs on complex business, talent, and employee matters while elevating overall capability, judgment, and partnership across the team.
\n \n\n
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Partner across the People Team to ensure strong alignment among PBPs, People Operations, Talent Acquisition, Total Rewards, Learning & Experience, and Legal.
\n \n\n
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Executive Partnership & Business Support
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\n- \n
Roll up sleeves to directly support executive leaders and client groups as needed, particularly during business-critical moments, leadership transitions, restructures, or gaps in coverage.
\n \n\n
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Use strong business acumen, data, and judgment to advise on organizational effectiveness, talent needs, team design, leadership capability, and employee experience.
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Build trusted relationships with leaders and provide direct, thoughtful coaching on performance, leadership, team health, and change.
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Workforce, Talent & Organization
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Partner on organization design, role clarity, leveling, job architecture, and position management to support growth, efficiency, and scale.
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Drive talent management processes including performance reviews, talent assessment, succession planning, leadership development, and career growth.
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Partner with leaders to identify organizational risks, capability gaps, retention concerns, and development priorities, and turn those insights into action.
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Support global and evolving business needs, including organizational changes tied to new functions, international growth, or Mexico operations, as applicable.
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Employee Relations, Risk & Change Leadership
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Act as a senior escalation point for complex and sensitive employee relations matters, balancing business needs, employee experience, and risk.
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Guide leaders and PBPs on investigations, performance matters, corrective action, leaves, accommodations, policy interpretation, and sensitive employment decisions.
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Lead the people side of change initiatives, restructures, leadership transitions, and process improvements with clear communication and sound change management.
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Analytics, AI & Operational Excellence
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Leverage Workday, people analytics, AI, and automation tools to improve insight, speed, and consistency in HR business partnering work.
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Identify repeatable workflows that can be simplified, standardized, or automated across the PBP model, including reporting, documentation, communications, and knowledge management.
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Sets and ensures responsible use of AI and automation in HR workflows with guardrails and appropriate attention to privacy, data quality, bias mitigation, and good judgment in alignment with R365 AI guidelines.
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12–15+ years progressive Human Resources/People experience, with significant time as a strategic HR/People Business Partner supporting senior leaders in matrixed, high‑growth organizations; experience in SaaS and/or pre‑IPO environments strongly preferred.
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Proven success building and scaling HRBP/PBP processes, operating models, and best practices that improve effectiveness, consistency, and business impact.
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Strong experience partnering with executives on workforce planning, organization design, leadership effectiveness, talent strategy, performance management, and organizational change.
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Experience partnering on compensation matters, including market alignment, promotions, and variable or sales incentive plans.
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Strong analytical, systems-thinking, and problem-solving skills, with the ability to use data to shape recommendations and decisions.
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Demonstrated experience using AI, automation, and digital tools to improve HR workflows, efficiency, and quality of work.
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Proficiency with Workday, HRIS tools, Microsoft Office, people analytics/reporting tools, and AI-enabled productivity platforms.
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Ability to travel up to ~10–15% based on business needs (e.g., key leadership meetings, onsite support for major changes, Mexico office visits).
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Digital Fluency, AI & Automation – Comfortably adopts, experiments with, and scales digital, AI, and automation tools in HR workflows while ensuring responsible, ethical, and inclusive use.
\n \n\n
\n
\n
\n#BI-Remote
"}],"salaryRange":{"min":160000,"max":195000,"currency":"USD","interval":"per-year-salary"},"text":"Director, People Business Partner","country":"US","workplaceType":"hybrid","opening":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"\n
\n
The Director, People Business Partner is a senior People leader responsible for shaping and operationalizing the People Business Partner model at Restaurant365. This role serves as a strategic advisor to executives and senior leaders, leads and guides the PBP team, and builds scalable processes, playbooks, and best practices that strengthen how People partners support the business.
\n
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This leader will align workforce, talent, organization, and leadership strategies to business priorities across multiple functions and growth stages. The role is both strategic and hands-on—setting direction for the PBP function while also rolling up sleeves to directly support executives and critical client groups as needed.
\n
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The Director will drive consistency, rigor, and measurable outcomes across workforce planning, organization design, talent management, performance, employee relations, compensation partnership, people analytics, and change leadership while helping R365 scale in a practical, people-centered way.
\n
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DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"Customer Success","location":"Mexico City","team":"Customer Success Management","allLocations":["Mexico City"]},"createdAt":1773444832457,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nThe Renewal Manager leads the Renewal Desk and owns renewal governance, forecast accuracy, and process discipline across Enterprise, Mid-Market, and Digital Success (DST) segments. \nThis leader ensures renewal predictability, contraction visibility, and scalable automation execution while partnering closely with Sales and Customer Success leadership. \nThis role carries operational authority over renewal forecast accuracy and renewal process compliance. \nThis role is based in Mexico City and follows a hybrid schedule (2-3 days per week in the office). As the position supports U.S. operations, team members may be required to work on certain Mexico holidays based on business and operational needs.\n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
\n
The Renewal Manager leads the Renewal Desk and owns renewal governance, forecast accuracy, and process discipline across Enterprise, Mid-Market, and Digital Success (DST) segments.
\n
\n
This leader ensures renewal predictability, contraction visibility, and scalable automation execution while partnering closely with Sales and Customer Success leadership.
\n
\n
This role carries operational authority over renewal forecast accuracy and renewal process compliance.
\n
\n
This role is based in Mexico City and follows a hybrid schedule (2-3 days per week in the office). As the position supports U.S. operations, team members may be required to work on certain Mexico holidays based on business and operational needs.
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Renewal Governance & Forecast Ownership
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Contraction & Revenue Risk Oversight
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Documented rationale
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DST Automation Leadership
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Cross-Functional Alignment
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VP Customer Success
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Sales Leadership
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Revenue Operations
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Performance Management
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On-time renewal %
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Forecast accuracy
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GRR target achievement
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Strong understanding of SaaS metrics such as ARR (Annual Recurring Revenue), GRR (Gross Revenue Retention), NRR (Net Revenue Retention), and churn and expansion revenue.
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Demonstrated professional proficiency in both verbal and written English to effectively communicate with global customers, internal teams, and stakeholders across various channels (email, chat, video, phone).
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Strategic Impact of the Role
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The Renewal Manager:
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We also offer a comprehensive benefits package designed to support your health, well-being, and work-life balance.
\nBenefit options include:
\n\nHealth Insurance\nDental Insurance\nVision Insurance\nLife Insurance\nMeal Allowance\nMonthly Internet & Electricity Stipend\nMental Health Support Resources\nAnd more!\n"}],"salaryRange":{"currency":"MXN","interval":"per-year-salary","min":715000,"max":1325000},"text":"Manager, Renewals","country":"MX","workplaceType":"hybrid","opening":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"\n
The Renewal Manager leads the Renewal Desk and owns renewal governance, forecast accuracy, and process discipline across Enterprise, Mid-Market, and Digital Success (DST) segments.
\n
\n
This leader ensures renewal predictability, contraction visibility, and scalable automation execution while partnering closely with Sales and Customer Success leadership.
\n
\n
This role carries operational authority over renewal forecast accuracy and renewal process compliance.
\n
\n
This role is based in Mexico City and follows a hybrid schedule (2-3 days per week in the office). As the position supports U.S. operations, team members may be required to work on certain Mexico holidays based on business and operational needs.
\n
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"People","location":"Irvine, CA","team":"Facilities","allLocations":["Irvine, CA"]},"createdAt":1777412851227,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nWe are looking for a dependable, detail-oriented Office Coordinator to join our team in Irvine on a part-time basis. This role plays a key part in creating an efficient, welcoming, and productive office environment. As the first point of contact for visitors and a central support figure for staff, the Office Coordinator ensures daily office operations run smoothly and supports a positive workplace culture.\n \nThis is a great opportunity for someone who enjoys multitasking and taking initiative.\n\nHours:\n Tuesday & Wednesday: 8:00am - 4:30pm or 8:30am - 5:00pm\n Monday, Thursday, Friday: 10:00am - 2:00pm \n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
\n
We are looking for a dependable, detail-oriented Office Coordinator to join our team in Irvine on a part-time basis. This role plays a key part in creating an efficient, welcoming, and productive office environment. As the first point of contact for visitors and a central support figure for staff, the Office Coordinator ensures daily office operations run smoothly and supports a positive workplace culture.
\n
\n
This is a great opportunity for someone who enjoys multitasking and taking initiative.
Hours:
Tuesday & Wednesday: 8:00am - 4:30pm or 8:30am - 5:00pm
Monday, Thursday, Friday: 10:00am - 2:00pm
\n
\n
Office Management & Operations
\n
\n
\n- Minimum 2 years of experience in office coordination, administration, or a related role
\n- Exceptional organizational and time-management skills
\n- Clear, professional communication skills, both written and verbal
\n- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook)
\n- Comfortable learning and using office management platforms or tools
\n- Friendly, approachable demeanor with a proactive, can-do attitude
\n- Ability to maintain confidentiality and professionalism
\n\n
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"\n
We are looking for a dependable, detail-oriented Office Coordinator to join our team in Irvine on a part-time basis. This role plays a key part in creating an efficient, welcoming, and productive office environment. As the first point of contact for visitors and a central support figure for staff, the Office Coordinator ensures daily office operations run smoothly and supports a positive workplace culture.
\n
\n
This is a great opportunity for someone who enjoys multitasking and taking initiative.
Hours:
Tuesday & Wednesday: 8:00am - 4:30pm or 8:30am - 5:00pm
Monday, Thursday, Friday: 10:00am - 2:00pm
\n
As an SDR focused on outbound prospecting in the US SMB restaurant market, you will be responsible for creating qualified sales opportunities through high-quality, multi-channel outreach. You will research target accounts, execute tailored cadences (phone, email, social), and lead initial qualification to identify fit and interest. Strong proficiency in English (written and verbal) is essential to craft compelling messages, handle objections, and deliver a professional prospect experience. Success in this role is measured by meetings set, qualified pipeline generated, and conversion through early funnel stages.
","id":"7906a667-7e3f-48a3-829f-e07d7f9a33be","lists":[{"text":"How you'll add value: ","content":"\nOutbound Prospecting (US SMB Restaurant Market): Execute high-activity, high-quality cadences to restaurant SMB decision makers using calls, emails, social, and video; personalize messaging to ideal customer profile (ICP) roles and pain points. \nQualification: Run crisp qualification calls to confirm fit against ICP and qualification criteria; articulate the value proposition and handle common objections. \nPipeline Generation: Consistently meet or exceed monthly targets for qualified sales opportunities and pipeline created; maintain reliable follow-up to maximize show rates and conversion. \nProspecting: Build and refine target lists aligned to ICP; research accounts and personas to tailor outreach and identify triggers. \nMessaging & Communication: Write clear, concise emails; adapt messaging by persona and lifecycle stage; maintain a professional, brand-aligned tone. \nProcess & Systems: Maintain excellent CRM hygiene; follow sequence/cadence standards; log activities, notes, and next steps accurately and promptly. \nCollaboration: Partner with Account Executives on account plans, meeting prep, and high-quality handoffs; share prospect feedback with Marketing and leadership to improve campaigns and messaging. \nContinuous Improvement: Participate in regular coaching, call reviews, and training; apply feedback to improve connect rates, meeting quality, and funnel conversion. \nAdditional duties as assigned. \n"},{"text":"What you'll need to be successful in this role: ","content":"\nStrong proficiency in English (written and verbal); able to craft professional outreach, conduct discovery, and manage objections confidently. \nExperience with outbound SDR motions for SMB segments (cold calling, email sequencing, multi-channel cadences) targeting US-based prospects. \nFamiliarity with SDR tools and workflows (CRM, sequencing/engagement platforms, data providers, conversation intelligence); comfortable adopting new technologies and processes. \nExcellent organization and time management; able to manage priorities, follow SLAs, and maintain consistent activity quality and volume. \nGrowth mindset and coachability; receptive to feedback and committed to continuous improvement. \nClear, professional communication and a customer-first mindset in all interactions. \n"},{"text":"Compensation","content":"\nCompensation for this position is $770,000 OTE Annually.\n"}],"text":"Sales Development Representative","country":"MX","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"As an SDR focused on outbound prospecting in the US SMB restaurant market, you will be responsible for creating qualified sales opportunities through high-quality, multi-channel outreach. You will research target accounts, execute tailored cadences (phone, email, social), and lead initial qualification to identify fit and interest. Strong proficiency in English (written and verbal) is essential to craft compelling messages, handle objections, and deliver a professional prospect experience. Success in this role is measured by meetings set, qualified pipeline generated, and conversion through early funnel stages.
","descriptionBodyPlain":"As an SDR focused on outbound prospecting in the US SMB restaurant market, you will be responsible for creating qualified sales opportunities through high-quality, multi-channel outreach. You will research target accounts, execute tailored cadences (phone, email, social), and lead initial qualification to identify fit and interest. Strong proficiency in English (written and verbal) is essential to craft compelling messages, handle objections, and deliver a professional prospect experience. Success in this role is measured by meetings set, qualified pipeline generated, and conversion through early funnel stages. \n","hostedUrl":"https://jobs.lever.co/restaurant365/7906a667-7e3f-48a3-829f-e07d7f9a33be","applyUrl":"https://jobs.lever.co/restaurant365/7906a667-7e3f-48a3-829f-e07d7f9a33be/apply"},{"additionalPlain":"#LI-JZ1\n","additional":"#LI-JZ1
","categories":{"commitment":"Full Time","department":"Marketing","location":"Austin, TX","team":"Marketing Sales Development","allLocations":["Austin, TX"]},"createdAt":1752699798884,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","id":"5a90fc2b-93d5-40ec-8486-d3b91809689b","lists":[{"text":"How you'll add value: ","content":"\nGenerate new business prospects to drive Restaurant365’s expansion. \nCollaborate with an Account Executive to meet shared monthly sales targets \nConnect with restaurant professionals via phone, email, and various channels to comprehend their challenges and pinpoint potential solutions. \nExercise the freedom to go beyond your designated role, contributing to Restaurant365’s overall success \nFormulate targeted lists, calling strategies, and messaging that cultivate opportunities for new business \nExecute daily tasks, including: \nThorough pre-call research and planning \nConduct a high volume of daily calls \nFollow up with past contacts \nMaintain accurate records in Salesforce \n"},{"text":"What you'll need to be successful in this role: ","content":"\n6 months Sales Development or Outbound sales role focused on prospecting new business preferred \nAspire to build a career in sales \nDetermination to deliver results \nExemplify our core values of Love Good Food, Share Positive Vibes, Solve Problems Together and Relentlessly Seek Greatness \nStrong organization and time management \nMicrosoft software system experience \nRestaurant industry is a huge plus! \nBachelor’s degree preferred \nOccasional travel may be required\n"},{"text":"R365 Team Member Benefits & Compensation","content":"\nThis position has a payrate of $80,000 OTE\nComprehensive medical benefits, 100% paid for employee\n401k + matching\nEquity Option Grant\nUnlimited PTO + Company holidays\nWellness initiatives\n"}],"text":"Sales Development Representative 1","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","descriptionBodyPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","hostedUrl":"https://jobs.lever.co/restaurant365/5a90fc2b-93d5-40ec-8486-d3b91809689b","applyUrl":"https://jobs.lever.co/restaurant365/5a90fc2b-93d5-40ec-8486-d3b91809689b/apply"},{"additionalPlain":"#LI-JZ1\n","additional":"#LI-JZ1
","categories":{"commitment":"Full Time","department":"Marketing","location":"Austin, TX","team":"Marketing Sales Development","allLocations":["Austin, TX"]},"createdAt":1753215239222,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","id":"74bb3920-acb2-4438-beb6-599170d41421","lists":[{"text":"How you'll add value: ","content":"\nGenerate new business prospects to drive Restaurant365’s expansion. \nCollaborate with an Account Executive to meet shared monthly sales targets \nConnect with restaurant professionals via phone, email, and various channels to comprehend their challenges and pinpoint potential solutions. \nExercise the freedom to go beyond your designated role, contributing to Restaurant365’s overall success \nFormulate targeted lists, calling strategies, and messaging that cultivate opportunities for new business \nExecute daily tasks, including: \nThorough pre-call research and planning \nConduct a high volume of daily calls \nFollow up with past contacts \nMaintain accurate records in Salesforce \n"},{"text":"What you'll need to be successful in this role: ","content":"\n6 months Sales Development or Outbound sales role focused on prospecting new business preferred \nAspire to build a career in sales \nDetermination to deliver results \nExemplify our core values of Love Good Food, Share Positive Vibes, Solve Problems Together and Relentlessly Seek Greatness \nStrong organization and time management \nMicrosoft software system experience \nRestaurant industry is a huge plus! \nBachelor’s degree preferred \nOccasional travel may be required\n"},{"text":"R365 Team Member Benefits & Compensation","content":"\nThis position has a payrate of $80,000 OTE\nComprehensive medical benefits, 100% paid for employee\n401k + matching\nEquity Option Grant\nUnlimited PTO + Company holidays\nWellness initiatives\n"}],"text":"Sales Development Representative 1","country":"US","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","descriptionBodyPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","hostedUrl":"https://jobs.lever.co/restaurant365/74bb3920-acb2-4438-beb6-599170d41421","applyUrl":"https://jobs.lever.co/restaurant365/74bb3920-acb2-4438-beb6-599170d41421/apply"},{"additionalPlain":"#LI-JZ1\n\n\nDYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.\n","additional":"#LI-JZ1
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"Marketing","location":"Austin, TX","team":"Marketing Sales Development","allLocations":["Austin, TX"]},"createdAt":1766432960462,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nRestaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","id":"8d45e681-8836-4148-b6a1-028f2eb4afa7","lists":[{"text":"How you'll add value: ","content":"\nGenerate new business prospects to drive Restaurant365’s expansion. \nCollaborate with an Account Executive to meet shared monthly sales targets \nConnect with restaurant professionals via phone, email, and various channels to comprehend their challenges and pinpoint potential solutions. \nExercise the freedom to go beyond your designated role, contributing to Restaurant365’s overall success \nFormulate targeted lists, calling strategies, and messaging that cultivate opportunities for new business \nExecute daily tasks, including: \nThorough pre-call research and planning \nConduct a high volume of daily calls \nFollow up with past contacts \nMaintain accurate records in Salesforce \n"},{"text":"What you'll need to be successful in this role: ","content":"\n6 months Sales Development or Outbound sales role focused on prospecting new business preferred \nAspire to build a career in sales \nDetermination to deliver results \nExemplify our core values of Love Good Food, Share Positive Vibes, Solve Problems Together and Relentlessly Seek Greatness \nStrong organization and time management \nMicrosoft software system experience \nRestaurant industry is a huge plus! \nBachelor’s degree preferred \nOccasional travel may be required\n"},{"text":"R365 Team Member Benefits & Compensation","content":"\nThis position has a payrate of $80,000 OTE\nComprehensive medical benefits, 100% paid for employee\n401k + matching\nEquity Option Grant\nUnlimited PTO + Company holidays\nWellness initiatives\n"}],"salaryRange":{"min":24.24,"max":33.93,"currency":"USD","interval":"per-hour-wage"},"text":"Sales Development Representative 1","country":"US","workplaceType":"hybrid","opening":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","descriptionBodyPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","hostedUrl":"https://jobs.lever.co/restaurant365/8d45e681-8836-4148-b6a1-028f2eb4afa7","applyUrl":"https://jobs.lever.co/restaurant365/8d45e681-8836-4148-b6a1-028f2eb4afa7/apply"},{"additionalPlain":"DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.\n","additional":"DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"Enterprise Cloud Applications","location":"Mexico City","team":"Enterprise Cloud Applications","allLocations":["Mexico City"]},"createdAt":1779999304417,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nRestaurant365 is looking for a DevOps Engineer to join the Enterprise Technology team and support the growing platform that hosts internally built ClaudeAI applications. Working alongside the Senior DevOps Engineer, you will help build andmaintain Azure infrastructure, CI/CD pipelines, and security controls that enable businessusers to deploy and share AI-powered tools. \n This role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure. This is an excellent opportunity to deepen yourcloud and DevOps expertise while working on a high-visibility initiative at the intersection ofenterprise infrastructure and applied AI. \n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
The Salesforce Administrator configures, secures, and supports Restaurant365’s Salesforce platform to drive user productivity and data quality across Sales, Marketing, Customer Success, Finance, and RevOps. They own day-to-day administration, user management, platform security, and platform maintenance with demonstrable skills in Salesforce CPQ support. They collaborate closely with Salesforce end users (internal stakeholders and customers) to collaborate, troubleshoot, and resolve issues aligning work to team priorities.
","id":"530dfc08-1a64-49c2-9f0c-5f06c50fc05e","lists":[{"text":"How you'll add value: ","content":"\n
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Handle incoming support requests: manage tickets, root-cause analysis, communication, and quick wins; escalate appropriately and document solutions.
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Support Salesforce CPQ: assist with product/catalog updates, price rules, discounting logic, quote templates, approvals, troubleshooting, partnering with senior admins/engineers for complex changes.
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Administer core platform setup and governance: org health checks, release readiness, Sandbox management, and completion of day-to-day tasks to keep the org and its users operational
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Own user and access management: user provisioning/deprovisioning, roles, profiles, permission sets, public groups, OWD, and sharing rules; maintain a least-privilege model.
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Implement and maintain declarative configuration: fields, objects, page layouts, record types, Lightning apps, dynamic visibility, flows, validation rules, assignment rules, approval processes.
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Drive data quality: deduplication, data imports/updates (Data Loader/Import Wizard), validation and governance, backup/restore coordination, and health dashboards.
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Participate in Agile delivery: refinement, planning, standups, reviews; provide clear estimates, surface risks, and meet acceptance criteria.
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Strong written and verbal communication skills in English and Spanish, including the ability to engage in clear, effective written communication with customers and collaborate thoughtfully with internal stakeholders.
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Solid platform skills: user/access management, sharing/security model, Flow automation, validation rules, approval processes
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CPQ familiarity: experience supporting Salesforce CPQ or similar (e.g., product/rule maintenance, quote template tweaks, approvals), with desire to deepen expertise.
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Data stewardship: imports/exports, deduplication, data quality KPIs, and basic data governance practices.
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We also offer a comprehensive benefits package designed to support your health, well-being, and work-life balance.
\nBenefit options include:
\n\nMajor Health Insurance\nDental Insurance\nVision Insurance\nLife Insurance\nMeal Vouchers\nSaving Fund\n30 days of Christmas bonus.\nMental Health Support Resources\nAnd more!\n"}],"text":"Salesforce Administrator","country":"MX","workplaceType":"hybrid","opening":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"The Salesforce Administrator configures, secures, and supports Restaurant365’s Salesforce platform to drive user productivity and data quality across Sales, Marketing, Customer Success, Finance, and RevOps. They own day-to-day administration, user management, platform security, and platform maintenance with demonstrable skills in Salesforce CPQ support. They collaborate closely with Salesforce end users (internal stakeholders and customers) to collaborate, troubleshoot, and resolve issues aligning work to team priorities.
","descriptionBodyPlain":"Restaurant365 is looking for a DevOps Engineer to join the Enterprise Technology team and support the growing platform that hosts internally built ClaudeAI applications. Working alongside the Senior DevOps Engineer, you will help build andmaintain Azure infrastructure, CI/CD pipelines, and security controls that enable businessusers to deploy and share AI-powered tools. \n This role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure. This is an excellent opportunity to deepen yourcloud and DevOps expertise while working on a high-visibility initiative at the intersection ofenterprise infrastructure and applied AI. \n","hostedUrl":"https://jobs.lever.co/restaurant365/530dfc08-1a64-49c2-9f0c-5f06c50fc05e","applyUrl":"https://jobs.lever.co/restaurant365/530dfc08-1a64-49c2-9f0c-5f06c50fc05e/apply"},{"additionalPlain":"DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.\n","additional":"DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"IT","location":"Mexico City","team":"IT","allLocations":["Mexico City"]},"createdAt":1779132934429,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nRestaurant365 is seeking a Senior DevOps Engineer to lead the design, buildout, and operational ownership of our Azure cloud infrastructure supporting internally developed Claude AI applications. This role is the technical cornerstone of a new initiative enabling business users across the organization to build, host, and securely share AI-powered applications. You will own the full lifecycle from infrastructure provisioning and CI/CD pipeline design through change management, security governance, and production operations. \nThis role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure. \nThis role is a strong fit for someone who enjoys owning cloud platform architecture, strengthening security and governance, improving CI/CD and operational standards, and helping internal teams bring business applications into production in a scalable and supportable way. The role sits at the intersection of DevOps, internal platform engineering, and applied AI enablement. \n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
\n
Restaurant365 is seeking a Senior DevOps Engineer to lead the design, buildout, and operational ownership of our Azure cloud infrastructure supporting internally developed Claude AI applications. This role is the technical cornerstone of a new initiative enabling business users across the organization to build, host, and securely share AI-powered applications. You will own the full lifecycle from infrastructure provisioning and CI/CD pipeline design through change management, security governance, and production operations.
\n
This role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure.
\n
This role is a strong fit for someone who enjoys owning cloud platform architecture, strengthening security and governance, improving CI/CD and operational standards, and helping internal teams bring business applications into production in a scalable and supportable way. The role sits at the intersection of DevOps, internal platform engineering, and applied AI enablement.
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Architect, implement, and operate Azure infrastructure (App Services, Functions, Container Apps, networking, storage) to host Claude AI applications built by internal business users \nDesign, maintain, and improve CI/CD pipelines (Azure DevOps / GitHub Actions) for automated build, test, and deployment of user-developed applications \nEstablish and enforce a change management process including environment promotion gates, approval workflows, and rollback procedures \nServe as the primary technical owner of the hosted application platform, ensuring reliability, scalability, and cost optimization \nPartner directly with internal application owners and business stakeholders to onboard new enterprise applications to the platform, advising on architecture, deployment, and support best practices. \nDefine and enforce security policies for application sharing, including authentication, authorization, and network access controls \nBuild and monitoring observability solutions (Azure Monitor, Application Insights, Log Analytics) to provide proactive alerting and performance visibility \nAuthor and maintain Infrastructure as Code (Terraform / Bicep) for all Azure resources, ensuring environments are reproducible and auditable \nDrive incident response processes and conduct post-incident reviews to improve platform resilience \nMentor mid-level DevOps engineers and contribute to team standards, documentation, and runbooks \nDevelop and enforce governance policies defining standards for hosted Claude AI applications, including acceptable use policies, approval workflows for new deployments, and application lifecycle management \nOwn Azure cost management and FinOps practices, monitoring spend across hosted applications, identifying optimization opportunities, and providing regular cost reporting to leadership \nLead capacity planning and scaling strategy as internal adoption of the Claude AI hosting platform grows, ensuring infrastructure stays ahead of demand \nManage the vendor relationship with Anthropic, coordinating on API usage, rate limits, enterprise support, and roadmap alignment \nDesign and deliver training and enablement sessions for business users on how to properly build, package, and submit Claude AI applications for secure hosting \nCollaborate closely with InfoSec and IT Security teams on Entra ID integration, Conditional Access policies, vulnerability remediation, and compliance-related infrastructure controls \nEnsure platform operations meet compliance and audit requirements (SOC 2, SOX, or other applicable frameworks), maintaining evidence of controls and supporting audit activities \nParticipate in an on-call rotation providing after-hours production support for hosted applications, and define escalation procedures for the broader team \n\n"},{"text":"What you'll need to be successful in this role: ","content":"\n\n
5+ years of hands-on DevOps / Cloud Infrastructure engineering experience \nDeep expertise in Microsoft Azure (App Services, AKS, Functions, Networking, Entra ID, Key Vault) \nStrong experience designing and operating CI/CD pipelines (Azure DevOps, GitHub Actions, or similar) \nProficiency with Infrastructure as Code tools (Terraform, Bicep, or ARM templates) \nSolid understanding of identity and access management, OAuth 2.0 flows, and secrets management patterns \nExperience with container orchestration (Docker, Kubernetes / AKS) \nDemonstrated ability to implement change management frameworks in an enterprise environment \nExperience with cloud cost management, FinOps principles, or Azure Cost Management tooling \nFamiliarity with compliance frameworks (SOC 2, SOX) and supporting audit processes in a cloud environment \nExcellent communication skills with the ability to translate technical concepts for non-technical business users \n\n"},{"text":"Preferred Qualifications","content":"\n\n
Experience supporting AI/ML application workloads or LLM-powered applications \n
Familiarity with the Anthropic API, Claude AI platform, or similar LLM service integrations \n
Azure certifications (AZ-104, AZ-400, AZ-305) \n
Experience with policy-as-code frameworks (Azure Policy, OPA/Rego) \n
Background in restaurant technology, SaaS platforms, or multi-tenant application hosting \n
Experience managing vendor relationships and coordinating with third-party platform providers \n
Track record of building internal developer platforms or self-service infrastructure tooling \n\n
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Compensation for this position is 1,230,000 - 1,540,000 MXN annually ($102,500 - $128,333 monthly), depending on experience.\n\n
We also offer a comprehensive benefits package designed to support your health, well-being, and work-life balance.
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Benefit options include:
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Health Insurance\n
Dental Insurance\n
Vision Insurance\n
Life Insurance\n
Meal Allowance\n
Monthly Internet & Electricity Stipend\n
Mental Health Support Resources\n
And more!\n\n
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"\n
Restaurant365 is seeking a Senior DevOps Engineer to lead the design, buildout, and operational ownership of our Azure cloud infrastructure supporting internally developed Claude AI applications. This role is the technical cornerstone of a new initiative enabling business users across the organization to build, host, and securely share AI-powered applications. You will own the full lifecycle from infrastructure provisioning and CI/CD pipeline design through change management, security governance, and production operations.
\n
This role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure.
\n
This role is a strong fit for someone who enjoys owning cloud platform architecture, strengthening security and governance, improving CI/CD and operational standards, and helping internal teams bring business applications into production in a scalable and supportable way. The role sits at the intersection of DevOps, internal platform engineering, and applied AI enablement.
\n
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"Marketing","location":"Irvine, CA","team":"Marketing","allLocations":["Irvine, CA","Austin, TX/Akron, Ohio/Irvine, CA","Denver, CO","SF Bay Area/Northern California","Silicon Valley Region"]},"createdAt":1764709141420,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\n***This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH. ***\n\nThe Senior Events Manager oversees the execution of Restaurant365’s largest and most visible national events. Reporting to the Director of Events, this role translates strategic direction into flawless delivery across SKO, President’s Club, RTT/RTF, major brand events, and national trade shows. It requires strong operational judgment, experience managing complex multi-day programs, and the ability to deliver polished, executive-level experiences that elevate the R365 brand. \n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
***This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH. ***
The Senior Events Manager oversees the execution of Restaurant365’s largest and most visible national events. Reporting to the Director of Events, this role translates strategic direction into flawless delivery across SKO, President’s Club, RTT/RTF, major brand events, and national trade shows. It requires strong operational judgment, experience managing complex multi-day programs, and the ability to deliver polished, executive-level experiences that elevate the R365 brand.
","id":"5baf42f1-9928-4af1-a867-84e1b9188834","lists":[{"text":"How you'll add value: ","content":"\nNational Event Execution: Plan and manage end-to-end logistics, production, and onsite execution for major national events and trade shows; manage event budgets ranging from $50K to $500K+, including forecasting, vendor negotiations, and cost control; lead venue sourcing, contracting, production schedules, travel coordination, shipping, A/V, and onsite operations; direct onsite teams—including internal staff, vendors, agencies, and contractors—to ensure consistent, high-quality execution; translate strategic direction from the Director of Events into clear execution plans, operating processes, and timelines.\nCross-Functional Collaboration: Partner with Sales, Customer Success, Product Marketing, and Executive Leadership to align objectives, programming, staffing, and meeting execution; oversee AE meeting coordination, staffing plans, and follow-up workflows for national programs; maintain clear, timely communication and accountability across internal and external stakeholders. \nBrand & Experience Quality: Ensure national events consistently meet R365’s brand and experience standards; manage relationships with branded merchandise and gifting partners to secure materials for national programs; maintain consistency across signage, creative elements, messaging, and customer-facing touchpoints.\nProcess Improvement & Reporting: Develop and maintain standardized processes, documentation, and best practices for national event planning and execution; track event performance, budget adherence, ROI, and attendee feedback; deliver concise post-event reports with insights and recommendations to drive continuous improvement.\nVendor & Partner Management: Cultivate ongoing relationships with key vendors, venues, production partners, and service providers beyond national programs to ensure reliability, quality, and favorable terms; evaluate vendor performance and negotiate improvements where needed; travel as required to oversee onsite operations for major national events and vendor engagements. \n"},{"text":"What you'll need to be successful in this role: ","content":"\n6–8+ years leading large-scale corporate events, conferences, or trade shows; B2B or SaaS preferred. \nDemonstrated success executing multi-day, high-visibility events with executive exposure. \nStrong budgeting and vendor negotiation capabilities, including experience managing programs from $50K to $500K+. \nExceptional project management, communication, and cross-functional leadership skills. \nHigh judgment, calm under pressure, and highly organized. \nProficiency with event platforms, project management tools, and CRM/marketing systems (Salesforce/Marketo a plus). \n"},{"text":"R365 Team Member Benefits & Perks ","content":"\nThis position has a salary range of $116,000-$150,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.\nComprehensive medical benefits, 100% paid for employee\n401k + matching\nEquity Option Grant\nUnlimited PTO + Company holidays\nWellness initiatives\n"}],"salaryRange":{"min":116000,"max":150000,"currency":"USD","interval":"per-year-salary"},"text":"Senior Events Manager","country":"US","workplaceType":"hybrid","opening":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"***This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH. ***
The Senior Events Manager oversees the execution of Restaurant365’s largest and most visible national events. Reporting to the Director of Events, this role translates strategic direction into flawless delivery across SKO, President’s Club, RTT/RTF, major brand events, and national trade shows. It requires strong operational judgment, experience managing complex multi-day programs, and the ability to deliver polished, executive-level experiences that elevate the R365 brand.
","descriptionBodyPlain":"***This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH. ***\n\nThe Senior Events Manager oversees the execution of Restaurant365’s largest and most visible national events. Reporting to the Director of Events, this role translates strategic direction into flawless delivery across SKO, President’s Club, RTT/RTF, major brand events, and national trade shows. It requires strong operational judgment, experience managing complex multi-day programs, and the ability to deliver polished, executive-level experiences that elevate the R365 brand. \n","hostedUrl":"https://jobs.lever.co/restaurant365/5baf42f1-9928-4af1-a867-84e1b9188834","applyUrl":"https://jobs.lever.co/restaurant365/5baf42f1-9928-4af1-a867-84e1b9188834/apply"},{"additionalPlain":"DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.\n","additional":"DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"Sales","location":"Mexico City","team":"Sales Operations","allLocations":["Mexico City"]},"createdAt":1770409240506,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nThe Senior Manager of Pricing Strategy & Analytics spearheads data-driven pricing initiatives and supports the development of monetization strategy. This role is responsible for identifying pricing opportunities across the product portfolio. It requires analytical rigor with strategic insight to optimize pricing models, working cross-functionally to ensure pricing decisions are informed by market research, customer feedback, and financial analysis. The mission is to help scale revenue by fine-tuning how products are priced and packaged, using analytics to drive continuous improvement. \n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
The Senior Manager of Pricing Strategy & Analytics spearheads data-driven pricing initiatives and supports the development of monetization strategy. This role is responsible for identifying pricing opportunities across the product portfolio. It requires analytical rigor with strategic insight to optimize pricing models, working cross-functionally to ensure pricing decisions are informed by market research, customer feedback, and financial analysis. The mission is to help scale revenue by fine-tuning how products are priced and packaged, using analytics to drive continuous improvement.
","id":"04dd6a82-c06a-4d74-80e6-7083570a7bc8","lists":[{"text":"Key Responsibilities: ","content":"\nPricing Analysis & Research: Conduct in-depth pricing analyses, including willingness-to-pay studies and market benchmarking, to validate and refine pricing for both new and existing offerings. Gather quantitative and qualitative data (customer feedback, competitive pricing, industry benchmarks) to support pricing recommendations. \nDevelop Pricing Proposals: Create data-backed pricing proposals for product launches or pricing updates. For new products, work with Product and Finance to model revenue impact; for existing products, analyze sales data and competitive moves to recommend adjustments. \nCross-Functional Collaboration: Collaborate with Product Management, Sales, Product Marketing, and Revenue Operations to ensure pricing changes are rolled out smoothly and align with go-to-market plans. Work with Sales Ops/Deal Desk on quoting tools or CPQ configurations to reflect pricing updates. Provide enablement to Sales and CS teams so they understand and can effectively use the pricing and packaging in customer conversations. \n"},{"text":"Qualifications & Experience: ","content":"\nRelevant Experience: 7+ years experience in roles involving strategy, product marketing, strategic finance, business analytics, or management consulting in the tech/SaaS sector. \nAnalytical Skills: Exceptional analytical and quantitative skills with proficiency in data analysis and financial modeling. Hands-on experience with BI tool and CRM or revenue data is required. Ability to interpret complex datasets (e.g. pricing experiment results, customer usage data) and derive actionable insights is crucial. \nStrategic Communication: Excellent communication and presentation abilities, capable of distilling data findings into clear, persuasive recommendations. \nEducational Background: Bachelor’s degree in Business, Finance, Economics, or a related field (MBA or relevant advanced degree is a plus. Solid foundation in statistics or economics is beneficial for pricing work. \nTool Proficiency: Familiarity with pricing optimization tools or techniques (for example, experience running pricing A/B tests or using price elasticity analyses). Knowledge of SaaS metrics (LTV, CAC, net retention) and how pricing impacts them is expected. \n"},{"text":"Compensation","content":"\nCompensation for this position is $1,360,000.00- $2,040,000.00 MXN annually, depending on experience.\n\n
"}],"text":"Senior Manager, Pricing Analytics","country":"MX","workplaceType":"hybrid","opening":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"The Senior Manager of Pricing Strategy & Analytics spearheads data-driven pricing initiatives and supports the development of monetization strategy. This role is responsible for identifying pricing opportunities across the product portfolio. It requires analytical rigor with strategic insight to optimize pricing models, working cross-functionally to ensure pricing decisions are informed by market research, customer feedback, and financial analysis. The mission is to help scale revenue by fine-tuning how products are priced and packaged, using analytics to drive continuous improvement.
","descriptionBodyPlain":"The Senior Manager of Pricing Strategy & Analytics spearheads data-driven pricing initiatives and supports the development of monetization strategy. This role is responsible for identifying pricing opportunities across the product portfolio. It requires analytical rigor with strategic insight to optimize pricing models, working cross-functionally to ensure pricing decisions are informed by market research, customer feedback, and financial analysis. The mission is to help scale revenue by fine-tuning how products are priced and packaged, using analytics to drive continuous improvement. \n","hostedUrl":"https://jobs.lever.co/restaurant365/04dd6a82-c06a-4d74-80e6-7083570a7bc8","applyUrl":"https://jobs.lever.co/restaurant365/04dd6a82-c06a-4d74-80e6-7083570a7bc8/apply"},{"additionalPlain":"DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.\n","additional":"DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"Product Engineering","location":"Austin, TX/Akron, Ohio/Irvine, CA","team":"DevOps","allLocations":["Austin, TX/Akron, Ohio/Irvine, CA","SF Bay Area/Northern California","Silicon Valley Region","Denver, CO"]},"createdAt":1774642795023,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nThis role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH. \n \nThe Site Reliability Engineer II will be responsible for supporting, enhancing, and maintaining Restaurant365’s cloud infrastructure and applications. Qualified candidates will demonstrate growing expertise in site reliability practices, with skills in incident response, system monitoring, automation, and performance troubleshooting. You will collaborate with DevOps, development, and infrastructure teams to resolve moderately complex issues, propose improvements, and strengthen the reliability, scalability, and security of our SaaS platform. \n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH.
\n
\nThe Site Reliability Engineer II will be responsible for supporting, enhancing, and maintaining Restaurant365’s cloud infrastructure and applications. Qualified candidates will demonstrate growing expertise in site reliability practices, with skills in incident response, system monitoring, automation, and performance troubleshooting. You will collaborate with DevOps, development, and infrastructure teams to resolve moderately complex issues, propose improvements, and strengthen the reliability, scalability, and security of our SaaS platform.
","id":"81655735-dc32-4f5c-a31d-9ca0024b9ca5","lists":[{"text":"How you'll add value: ","content":"\nExecution & Collaboration \nRespond to production incidents, perform triage and troubleshooting, and contribute to post-incident analysis. \nIdentify and automate manual processes to improve efficiency and reduce risk. \nEnhance and evolve monitoring tools and platforms to improve observability. \nPromote and apply best practices for reliability, scalability, and performance across engineering. \nImplement and support cloud automation using Terraform, Ansible, or CloudFormation. \nWork within change management protocols to provide maximum uptime for production systems. \nParticipate in on-call rotation, providing 24x7 support for incidents and contributing to root cause analysis. \nPartner with developers, architects, vendors, and IT teams to ensure reliable system operations. \nResearch and remediate vulnerabilities in coordination with security teams. \nMaintain documentation of infrastructure, monitoring, runbooks, and incident response procedures. \n\n
\n\nStandards & Process \nApply company policies and procedures when handling operational tasks and incidents. \nSuggest and implement improvements to operational processes and monitoring practices. \nContribute to technical diagrams, documentation, and runbooks for system reliability. \n\n
\n\nLearning & Growth \nExpand expertise in cloud services (Azure, AWS, or GCP) and container platforms (EKS, ECS, AKS). \nBuild proficiency with observability and monitoring tools (Prometheus, Grafana, ELK, Site24x7, Nagios). \nDevelop scripting and automation skills using Python, Bash, PowerShell, or similar. \nParticipate in planning discussions by contributing technical input on system stability and reliability. \n"},{"text":"What you'll need to be successful in this role: ","content":"\nBS in Computer Science, Information Systems, or related field (or equivalent experience). \n2–4 years of experience in site reliability engineering, DevOps, or cloud operations. \nExperience with cloud platforms (Azure or AWS), including services such as AKS, ECS/EKS, Functions/Lambda, S3, and Blob storage. \nProficiency with infrastructure-as-code and automation (Terraform, Ansible, YAML, Python, Bash, PowerShell). \nStrong Linux engineering skills; working knowledge of Windows administration. \nExperience supporting production environments and participating in on-call rotations. \nFamiliarity with web servers and middleware (Nginx, Apache Tomcat). \nExperience with CI/CD tools (GitLab, Git, or similar). \nStrong written, oral, and interpersonal communication skills. \n\nPreferred Qualifications
\n\nExperience with monitoring tools (Prometheus, Grafana, ELK, Site24x7, Nagios). \nKnowledge of performance analysis and system vulnerability remediation. \nCloud certification (AWS or Azure) preferred. \nFamiliarity with restaurant industry SaaS platforms and customer-facing applications. \n"},{"text":"R365 Team Member Benefits & Compensation","content":"\nThis position has a salary range of $98,583-$138,016 annually. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.\nComprehensive medical benefits, 100% paid for employee\n401k + matching\nEquity Option Grant\nUnlimited PTO + Company holidays\nWellness initiatives\n\n
\n#BI-Remote
"}],"text":"Site Reliability Engineer II","country":"US","workplaceType":"hybrid","opening":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH.
\n
\nThe Site Reliability Engineer II will be responsible for supporting, enhancing, and maintaining Restaurant365’s cloud infrastructure and applications. Qualified candidates will demonstrate growing expertise in site reliability practices, with skills in incident response, system monitoring, automation, and performance troubleshooting. You will collaborate with DevOps, development, and infrastructure teams to resolve moderately complex issues, propose improvements, and strengthen the reliability, scalability, and security of our SaaS platform.
","descriptionBodyPlain":"This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH. \n \nThe Site Reliability Engineer II will be responsible for supporting, enhancing, and maintaining Restaurant365’s cloud infrastructure and applications. Qualified candidates will demonstrate growing expertise in site reliability practices, with skills in incident response, system monitoring, automation, and performance troubleshooting. You will collaborate with DevOps, development, and infrastructure teams to resolve moderately complex issues, propose improvements, and strengthen the reliability, scalability, and security of our SaaS platform. \n","hostedUrl":"https://jobs.lever.co/restaurant365/81655735-dc32-4f5c-a31d-9ca0024b9ca5","applyUrl":"https://jobs.lever.co/restaurant365/81655735-dc32-4f5c-a31d-9ca0024b9ca5/apply"},{"additionalPlain":"#LI-JZ1\n\n\nDYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.\n","additional":"#LI-JZ1
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"Sales","location":"Remote","team":"Sales Channel","allLocations":["Remote"]},"createdAt":1773696530677,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nThe Solution Partner Manager, Reseller is responsible for driving partner-sourced and partner-influenced pipeline, commercial performance, and relationship health across a portfolio of reseller Solution Partners. This role collaborates closely with Sales, Marketing, Enablement, Billing, RevOps, and Customer Success to recruit and onboard new partners, execute joint go-to-market plans, and govern performance against program tiers and revenue goals. Reporting to the Director, Solutions Partnerships, this role serves as the primary commercial and contractual owner for reseller partners while reinforcing clear swim lanes with direct Sales and Partner Success Managers (PSMs). \n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
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The Solution Partner Manager, Reseller is responsible for driving partner-sourced and partner-influenced pipeline, commercial performance, and relationship health across a portfolio of reseller Solution Partners. This role collaborates closely with Sales, Marketing, Enablement, Billing, RevOps, and Customer Success to recruit and onboard new partners, execute joint go-to-market plans, and govern performance against program tiers and revenue goals. Reporting to the Director, Solutions Partnerships, this role serves as the primary commercial and contractual owner for reseller partners while reinforcing clear swim lanes with direct Sales and Partner Success Managers (PSMs).
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Partner Recruitment & Contracting
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In partnership with Sales, source, evaluate, and sign new reseller Solution Partners.
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Own legal agreements and onboarding initiation for new reseller partners.
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Ensure partner commitments, pricing structures, and tiers are accurately reflected in contracts and systems.
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Go to Market Planning
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Build and execute joint GTM plans for reseller partners aligned to channel revenue and pipeline goals.
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Collaborate with Marketing and Sales Enablement to develop campaigns, enablement, and sales plays for reseller motions.
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Align with AEs and PSMs to ensure GTM plans are understood, activated, and measured.
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Revenue Ownership and Pipeline Management
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Own partner sourced and partner influenced pipeline and bookings and track performance against quota and channel targets.
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Partner with AEs who own quotes, pricing, opportunity management, and deal closure.
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Monitor deal velocity and partner pipeline health and identify risks and opportunities for growth.
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Tier Advancement and Program Governance
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Monitor partner performance against program thresholds that unlock benefits such as PSM and Marketing support.
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Track growth of the existing partner book and net new partner revenue.
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Govern partner tier assignments and eligibility based on defined program criteria.
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QBRs and Partner Performance Management
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Lead QBRs and business reviews with active and high tier reseller partners.
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Collaborate with PSMs where applicable and tier appropriate to inform success planning and partner enablement.
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Present and review partner revenue performance, pipeline health, contribution to channel goals, and tier status.
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Escalation Management
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Act as the executive escalation point for sales and contractual issues related to reseller partners.
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Coordinate with PSMs and Billing for other escalations ensuring timely alignment and resolution.
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Manage contract related billing discrepancies tied to contract structure such as incorrect SKUs, tier assignments, or fee misalignment in partnership with PSM, Deal Desk, Billing, and Finance.
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Billing and Contract Escalations
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Stay informed on billing escalations led by the Billing Team and PSMs and engage when issues tie back to contractual terms.
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Own communication and remediation plans when contract structure, pricing, or tier alignment drive billing discrepancies.
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Debooking Prevention and Remediation
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Partner with PSMs who own the debook process when partners request to debook deals.
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Align with PSMs on prevention and remediation plays for credit, churn, or debook scenarios.
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Support resolution planning and root cause analysis for any debooked partner deals in collaboration with PSMs and Growth AEs.
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Account and Ownership Transfers
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Initiate and oversee transfers of accounts between partners and R365 including transitions of indirect customer accounts.
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Collaborate with Sales, RevOps, and CS to ensure alignment, documentation, and adherence to program rules.
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Coordinate with PSMs to execute account transfer processes once requests are made.
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Scope Boundaries What This Role Does Not Do
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Does not lead or own sales calls and instead participates to introduce and support while AEs run the sales motion including discovery, demos, negotiations, and close.
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Does not negotiate customer pricing outside the Solution Partner Agreement and one off approvals route through direct Sales and the Director, Solutions Partnerships.
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Does not create quotes or own opportunity record keeping and AEs handle account, opportunity, and quote creation with this role focused on governance and accuracy of CPQ approvals.
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Supports but does not solely own deal closure and the primary responsibility is to enable and support AEs and partners in closing business.
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Key Performance Indicators
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Partner Sourced Pipeline Total ARR value of pipeline sourced directly by partners.
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Partner Influenced Pipeline Pipeline where a partner materially influenced the deal such as introduction, expanded scope, or services dependency.
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Partner Sourced ARR Total ARR Closed Won sourced by partners.
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Partner Influenced ARR Total ARR Closed Won where partners had material influence.
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Partner Tier Advancement Number or percentage of partners moving up at least one tier annually.
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Growth of Existing Partner Book Year over year ARR growth from existing partners.
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Demonstrated success in pipeline generation, revenue accountability, and quota-bearing roles, ideally with both sourced and influenced metrics.
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Experience building and managing joint go-to-market plans with partners, including coordination with Sales, Marketing, and Enablement.
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Experience managing escalations across Billing, Finance, Sales, and Customer Success, with a track record of structured problem-solving.
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Proficiency working in CRM/CPQ systems (e.g., Salesforce) to review opportunities, validate pricing and SKUs, and track partner performance.
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Excellent relationship management, communication, and negotiation skills, with the ability to influence cross-functional stakeholders and executive-level partner contacts.
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AI fluency: Guides their team in using approved AI tools safely in daily work and holds them accountable for reviewing AI output, particularly in pipeline management, forecasting, and partner-facing communications.
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PREFERRED QUALIFICATIONS
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Background in the restaurant, hospitality, or retail industries, or familiarity with restaurant back-office platforms (e.g., accounting, POS, inventory).
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Experience working closely with Billing, Deal Desk, and Finance on contract structures, discounting, and margin analysis.
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Prior ownership of tiered partner programs, including governance, benefits design, and performance thresholds.
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Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"\n
\n
The Solution Partner Manager, Reseller is responsible for driving partner-sourced and partner-influenced pipeline, commercial performance, and relationship health across a portfolio of reseller Solution Partners. This role collaborates closely with Sales, Marketing, Enablement, Billing, RevOps, and Customer Success to recruit and onboard new partners, execute joint go-to-market plans, and govern performance against program tiers and revenue goals. Reporting to the Director, Solutions Partnerships, this role serves as the primary commercial and contractual owner for reseller partners while reinforcing clear swim lanes with direct Sales and Partner Success Managers (PSMs).
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#LI-LH1
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"Sales","location":"Remote","team":"Engineering","allLocations":["Remote"]},"createdAt":1772224989141,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nAs a Solutions Engineer, you will work closely with the sales team in both demonstrating the Restaurant365 platform and configuring products for other users. You will have a role in the transmission of future development from the product team to the sales team. Your expert product status will be used in answering technical “how to” questions for prospective customers as well as assisting the sales team with ‘as needed’ questions, research, and/or projects. \n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
As a Solutions Engineer, you will work closely with the sales team in both demonstrating the Restaurant365 platform and configuring products for other users. You will have a role in the transmission of future development from the product team to the sales team. Your expert product status will be used in answering technical “how to” questions for prospective customers as well as assisting the sales team with ‘as needed’ questions, research, and/or projects.
","id":"22a74b33-f12a-4b9a-9695-d8caf0937331","lists":[{"text":"How you'll add value: ","content":"\nMaintain an expert status on all Restaurant365 features and partnering platforms \nUnderstanding clients’ requirements, identifying gaps (if any) between clients’ requirements, and defining solutions to bridge the gap \nCreate and deliver powerful presentations that clearly communicate the uniqueness of the value proposition \nSetting up and maintaining demonstration platforms for existing and new features \nActing as a technical resource for sales team with specific questions regarding the R365 product and partnering solutions \nEstablish a connection with potential candidates by discussing and understanding the everyday experiences of an operator, ideally drawing from their own personal backgrounds \nTraining the sales team on product knowledge and new features \nRFP assistance for sales team \nConsult marketing from an R365 product and partnering product knowledge standpoint \nPerform webinars for marketing and sales purposes \nQA of newly released features delivering feedback to the product team \nOther duties as assigned \n"},{"text":"What you'll need to be successful in this role: ","content":"\nUnderstanding of intermediate accounting principles \nExpert in restaurant finance and/or operations, preferably both \nExcellent written and verbal communication skills \nExcellent presentation skills \nKnowledge of and prior use of restaurant software systems is a plus \nMinimum of five years of proven work experience in customer service or sales \nExperience in a SaaS environment is a plus \nWillingness to travel 25% of the time \n"},{"text":"R365 Team Member Benefits & Perks ","content":"\nThis position has a salary range of $66,400 - $99,600. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.\nComprehensive medical benefits, 100% paid for employee\n401k + matching\nEquity Option Grant\nUnlimited PTO + Company holidays\nWellness initiatives\n"}],"salaryRange":{"min":66400,"max":99600,"currency":"USD","interval":"per-year-salary"},"text":"Solutions Engineer 3","country":"US","workplaceType":"remote","opening":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"As a Solutions Engineer, you will work closely with the sales team in both demonstrating the Restaurant365 platform and configuring products for other users. You will have a role in the transmission of future development from the product team to the sales team. Your expert product status will be used in answering technical “how to” questions for prospective customers as well as assisting the sales team with ‘as needed’ questions, research, and/or projects.
","descriptionBodyPlain":"As a Solutions Engineer, you will work closely with the sales team in both demonstrating the Restaurant365 platform and configuring products for other users. You will have a role in the transmission of future development from the product team to the sales team. Your expert product status will be used in answering technical “how to” questions for prospective customers as well as assisting the sales team with ‘as needed’ questions, research, and/or projects. \n","hostedUrl":"https://jobs.lever.co/restaurant365/22a74b33-f12a-4b9a-9695-d8caf0937331","applyUrl":"https://jobs.lever.co/restaurant365/22a74b33-f12a-4b9a-9695-d8caf0937331/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"Customer Success","location":"Mexico City","team":"Support","allLocations":["Mexico City"]},"createdAt":1779910286621,"descriptionPlain":"The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform through tickets, live chat, and other inbound channels. You will troubleshoot a mix of workflow, configuration, and data-related issues, guide customers through best practices, and partner with other teams to drive durable solutions. Depending on business needs, you may have a primary product focus, but the core expectations and success profile for this role are consistent across Support. \nThis role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume SaaS support environment.\n \n","description":"\n
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The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform through tickets, live chat, and other inbound channels. You will troubleshoot a mix of workflow, configuration, and data-related issues, guide customers through best practices, and partner with other teams to drive durable solutions. Depending on business needs, you may have a primary product focus, but the core expectations and success profile for this role are consistent across Support.
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This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume SaaS support environment.
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Customer Support & Troubleshooting
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Support customers via tickets and chat along with other inbound channels, providing clear, empathetic, and solution-oriented assistance.
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Ask targeted questions to quickly understand the customer’s goal, environment, and constraints, then narrow to a clear problem statement.
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Escalations, Defects, and Cross-Team Collaboration
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Identify, document, and escalate suspected product defects with clear reproduction steps, impact, and environment details.
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For issues linked to defects, manage customer communication end-to-end: confirm reproduction, set expectations, provide status updates, and notify customers when fixes are delivered.
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Participate in triage or working sessions (as needed) with Product, Development, Support leadership, and other stakeholders to align priority and next steps for key issues.
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Queue Management, Quality, and Documentation
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Own a personal ticket queue, balance speed, quality, and customer experience while meeting or exceeding SLA and quality standards.
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Participate in live chat rotations and other real-time support channels, maintaining professional, concise, and accurate communication.
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Demonstrate reliable and punctual attendance for assigned shifts and workdays, including clear communication around availability, schedule changes, or unforeseen delays.
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Teamwork, Learning, and Continuous Improvement
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Be a team player, collaborating with peers, Team Leads, Managers, and cross-functional partners to resolve complex cases and share learnings.
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Actively seek and apply feedback from QA reviews, coaching sessions, and peer input to continuously improve your product knowledge, troubleshooting skills, and customer communication.
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Successful Support Specialists consistently demonstrate:
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Clear Communication – Communicates professionally and effectively across email, chat, phone, and internal tools.
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Required Qualifications:
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1+ year experience in customer support, help desk, call center, or a similar customer-facing role (SaaS experience preferred).
\n \n- Availability to cover different schedules.
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Comfort working across multiple tools and systems (ticketing platforms, chat, phone, internal documentation, and reporting).
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Proficiency with Excel/Sheets for data review, sorting, filtering, and basic formulas (especially for roles working heavily with financial or workforce data).
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Basic understanding of how web applications and APIs work:
* HTTP methods (GET, POST, PUT, DELETE)
* Common status codes (2xx, 4xx, 5xx)
* Headers, query parameters, request/response bodies
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Compensation for this position is $255,000 - $385,000 MXN annually ($21,250 - $32,083 monthly), depending on experience.
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We also offer a comprehensive benefits package designed to support your health, well-being, and work-life balance.
Benefit options include:
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Law Benefits\n
Major Medical Insurance\n
Dental Insurance\n
Vision Insurance\n
Life Insurance\n
Meal Vouchers\n
30-day Christmas bonus\n
Saving Fund\n
Monthly Internet & Electricity Stipend\n
And more!\n\n
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Only resumes submitted in English will be considered!
"}],"text":"Support Specialist","country":"MX","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"\n
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The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform through tickets, live chat, and other inbound channels. You will troubleshoot a mix of workflow, configuration, and data-related issues, guide customers through best practices, and partner with other teams to drive durable solutions. Depending on business needs, you may have a primary product focus, but the core expectations and success profile for this role are consistent across Support.
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This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume SaaS support environment.
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The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform. You’ll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume support environment.
\n
","id":"2a88e328-62fa-4731-af7b-5b882a36c9df","lists":[{"text":"How you'll add value: ","content":"\nSupport customers via tickets, live chat, and outbound phone \nAsk targeted questions to quickly understand and resolve customer issues \nGuide customers through Restaurant365 workflows and best practices \nTroubleshoot common issues using support tools and knowledge base resources \nEscalate complex issues to the appropriate team with clear notes and context \nManage a personal ticket queue while meeting SLA and quality expectations \nParticipate in live chat rotations \nIdentify recurring issues and suggest documentation improvements \nDemonstrate reliable and punctual attendance across assigned shifts, including remote or hybrid setups, while ensuring clear and timely communication with management regarding availability, scheduling changes, or unforeseen delays — particularly when supporting customers across multiple time zones \nOther duties as assigned \n"},{"text":"What you'll need to be successful in this role: ","content":"\n1+ year experience in customer support, help desk, or call-center environments (SaaS preferred) \nStrong English communication skills (written and verbal) \nHigh attention to detail and strong time management skills \nAbility to work under pressure and stay solution-oriented \nComfort using ticketing systems, chat tools, and phone support workflows \nExcel skills (sorting, filtering, basic formulas) \nWillingness to learn new software and support processes \nReliable and punctual attendance in assigned shifts and workdays including providing clear and timely communication with management regarding availability and scheduling changes \n\n
\n\nPREFERRED QUALIFICATIONS \nExperience supporting SaaS business software (ERP/accounting/inventory tools a plus) \nRestaurant industry experience \nBachelor’s degree in business, finance, accounting, or related field \n"},{"text":"Compensation","content":"\nCompensation for this position is $18,400–$27,600 MXN monthly, depending on experience.\n\nWe also offer a comprehensive benefits package designed to support your health, well-being, and work-life balance.
\nBenefit options include:
\n\nHealth Insurance\nDental Insurance\nVision Insurance\nLife Insurance\nMeal Allowance\nMonthly Internet & Electricity Stipend\nMental Health Support Resources\nAnd more!\n"}],"text":"Support Specialist, Non Technical","country":"MX","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform. You’ll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume support environment.
\n
","descriptionBodyPlain":"The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform. You’ll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume support environment. \n \n","hostedUrl":"https://jobs.lever.co/restaurant365/2a88e328-62fa-4731-af7b-5b882a36c9df","applyUrl":"https://jobs.lever.co/restaurant365/2a88e328-62fa-4731-af7b-5b882a36c9df/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"Customer Success","location":"Mexico City","team":"Support","allLocations":["Mexico City"]},"createdAt":1768492428779,"descriptionPlain":"The Support Specialist, Technical is responsible for providing advanced technical support to Restaurant365 customers across the R365 platform. This role focuses on troubleshooting configuration, workflow, and data-related issues in a complex SaaS / ERP environment, supporting business critical restaurant operations. The ideal candidate brings strong technical aptitude, structured problem-solving skills, and the ability to communicate clearly with both technical and non-technical stakeholders. \n","description":"The Support Specialist, Technical is responsible for providing advanced technical support to Restaurant365 customers across the R365 platform. This role focuses on troubleshooting configuration, workflow, and data-related issues in a complex SaaS / ERP environment, supporting business critical restaurant operations. The ideal candidate brings strong technical aptitude, structured problem-solving skills, and the ability to communicate clearly with both technical and non-technical stakeholders.
","id":"4d5e2dc6-a732-4af2-9e6a-58c1e1ec7e79","lists":[{"text":"How you'll add value: ","content":"\nProvide technical support for Restaurant365 platform \nManage customer communications through tickets, live chat, and outbound phone support \nGather detailed technical and business information from customers to troubleshoot reported issues \nDiagnose configuration, workflow, and data-related issues and deliver accurate solutions \nEducate customers on Restaurant365 system functionality and best practices \nRoute non-technical or non-applicable issues to appropriate teams when necessary \nIdentify, document, and escalate suspected software defects with clear reproduction steps and impact details \nParticipate in live chat rotations \nManage a personal queue of customer tickets while meeting SLA and quality standards \nIdentify gaps in internal and customer-facing documentation and contribute improvements \nAssist Support leadership in rolling out new platform features or workflows \nDemonstrate reliable and punctual attendance across assigned shifts, including remote or hybrid setups, while ensuring clear and timely communication with management regarding availability, scheduling changes, or unforeseen delays — particularly when supporting customers across multiple time zones \n"},{"text":"What you'll need to be successful in this role: ","content":"\nHigh attention to detail, particularly when working with system configuration and financial data \nStrong Excel skills, including data review and validation \nFlexible and adaptable to shifting customer and team needs \nSolution-oriented mindset with the ability to troubleshoot and communicate clearly under pressure \nExcellent written and verbal English communication skills, with the ability to simplify complex technical concepts \nStrong technical aptitude and comfort working across multiple support platforms (ticketing systems, chat, outbound phone) \nExperience working with integrated systems and understanding how data flows between applications \nReliable and punctual attendance in assigned shifts and workdays including providing clear and timely communication with management regarding availability and scheduling changes \n\n
\nPREFERRED QUALIFICATIONS
\n\nBachelor’s degree with emphasis in business, finance, accounting, or information systems \nRestaurant industry experience \nStrong understanding of general business processes and workflows \nPrevious experience in a technical support or customer-facing technical role \nExperience supporting SaaS or ERP platforms (e.g., enterprise software, financial systems, or operational management tools) \n"},{"text":"Compensation","content":"\nCompensation for this position is $22,666–$29,000 MXN monthly, depending on experience.\n\nWe also offer a comprehensive benefits package designed to support your health, well-being, and work-life balance.
\nBenefit options include:
\n\nHealth Insurance\nDental Insurance\nVision Insurance\nLife Insurance\nMeal Allowance\nMonthly Internet & Electricity Stipend\nMental Health Support Resources\nAnd more!\n"}],"text":"Support Specialist, Technical","country":"MX","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"The Support Specialist, Technical is responsible for providing advanced technical support to Restaurant365 customers across the R365 platform. This role focuses on troubleshooting configuration, workflow, and data-related issues in a complex SaaS / ERP environment, supporting business critical restaurant operations. The ideal candidate brings strong technical aptitude, structured problem-solving skills, and the ability to communicate clearly with both technical and non-technical stakeholders.
","descriptionBodyPlain":"The Support Specialist, Technical is responsible for providing advanced technical support to Restaurant365 customers across the R365 platform. This role focuses on troubleshooting configuration, workflow, and data-related issues in a complex SaaS / ERP environment, supporting business critical restaurant operations. The ideal candidate brings strong technical aptitude, structured problem-solving skills, and the ability to communicate clearly with both technical and non-technical stakeholders. \n","hostedUrl":"https://jobs.lever.co/restaurant365/4d5e2dc6-a732-4af2-9e6a-58c1e1ec7e79","applyUrl":"https://jobs.lever.co/restaurant365/4d5e2dc6-a732-4af2-9e6a-58c1e1ec7e79/apply"},{"additionalPlain":"DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.\n","additional":"DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
","categories":{"commitment":"Full Time","department":"Customer Success","location":"Irvine, CA","team":"Customer Success Management","allLocations":["Irvine, CA","Silicon Valley Region","SF Bay Area/Northern California","Denver, CO","Austin, TX"]},"createdAt":1778002489975,"descriptionPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\n***This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; Bay Area, CA; Denver, CO; or Akron, OH. ***\n\nRestaurant365 is one of the fastest-growing SaaS platforms in the restaurant industry, and our payroll operations are scaling to match. We’re looking for a Vice President of Payroll Operations and Services to own the end-to-end infrastructure that keeps payroll running accurately, compliantly, and reliably for thousands of restaurant operators nationwide.\nThis is a high-impact, high-visibility leadership role. You’ll build and refine the operational systems, compliance frameworks, and team structures that protect our customers and enable the company to scale. You’ll work closely with Product, Finance, Legal, and Customer Success — and serve as the primary customer voice for payroll operations, ensuring our clients experience the reliability, transparency, and service quality they depend on.\nIf you’ve spent your career building payroll operations at scale in a SaaS environment and you’re ready to own the whole function, this role was built for you.\n","description":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
***This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; Bay Area, CA; Denver, CO; or Akron, OH. ***
\n\n
Restaurant365 is one of the fastest-growing SaaS platforms in the restaurant industry, and our payroll operations are scaling to match. We’re looking for a Vice President of Payroll Operations and Services to own the end-to-end infrastructure that keeps payroll running accurately, compliantly, and reliably for thousands of restaurant operators nationwide.
\n
This is a high-impact, high-visibility leadership role. You’ll build and refine the operational systems, compliance frameworks, and team structures that protect our customers and enable the company to scale. You’ll work closely with Product, Finance, Legal, and Customer Success — and serve as the primary customer voice for payroll operations, ensuring our clients experience the reliability, transparency, and service quality they depend on.
\n
If you’ve spent your career building payroll operations at scale in a SaaS environment and you’re ready to own the whole function, this role was built for you.
\n
Operational Excellence
\nYou’ll oversee the full delivery of payroll and financial operations — accuracy, timeliness, client satisfaction — and continuously raise the bar. That means streamlining workflows, automating wherever possible, and building KPI frameworks that keep the team accountable and ahead of issues before they become problems.
\nFinancial Controls & Fiduciary Oversight
\nYou’ll own everything related to payroll funds: proper segregation, secure movement, accurate funding, and daily reconciliations. You’ll ensure timely and compliant payroll tax filings across all federal, state, and local jurisdictions — including year-end reporting — and maintain the internal controls (approval workflows, audit readiness, GL alignment) that protect our clients and the company.
\nCompliance & Regulatory Management
\nYou’ll be the executive point of escalation for tax authority notices, audits, and compliance matters. You’ll monitor regulatory changes across jurisdictions, update policies and procedures proactively, and develop training programs that embed compliance awareness across the organization.
\nStrategic Growth
\nYou’ll partner with the executive team to shape the strategic direction of the function — identifying market trends, managing cost-to-serve, and building the organizational infrastructure needed to support a rapidly growing client base.
\nClient & Vendor Relationships
\nYou’ll build trusted partnerships with our clients and with the financial institutions and technology vendors that support our operations — ensuring that every relationship is anchored in transparency, reliability, and regulatory soundness.
\nTeam Leadership
\nYou’ll lead, mentor, and grow a high-performing team. That includes recruiting top talent, building career paths, and creating a culture where accountability and continuous improvement aren’t just values — they’re how work gets done.
\n
"},{"text":"What you'll need to be successful in this role: ","content":"What Success Looks Like in Year One
\n\n- Payroll operations are running with measurably improved accuracy, speed, and compliance consistency across all client accounts
\n- A scalable compliance and internal controls framework is in place and audit-ready
\n- Key operational KPIs are defined, tracked, and trending in the right direction
\n- The team has a clear organizational structure with strong second-line leaders developing beneath you
\n- Cross-functional relationships with Product, Finance, and CS are functioning as true partnerships, with payroll operations embedded into the product roadmap process
\n\nWhat You’ll Bring
\n\n- 12+ years of progressive leadership in payroll and financial operations, with substantial experience in a SaaS-based payroll or payroll services organization supporting multi-entity, multi-state clients
\n- 5+ years of direct ownership over payroll tax compliance — federal, state, and local — including filings, remittances, wage and hour adherence, and audit response in complex, multi-jurisdiction environments
\n- Demonstrated ability to build and scale high-performing operations teams, including QA frameworks, compliance programs, and structured process improvement
\n- Strong financial management skills: payroll liabilities, funding models, reconciliation, margin performance, and cost-to-serve within a recurring revenue business
\n- Experience overseeing payment operations and banking relationships, including ACH processing, NACHA compliance, funding risk management, and fraud mitigation
\n- Hands-on familiarity with payroll platforms, tax engines, accounting systems, and treasury workflows — with enough technical fluency to be a meaningful partner to Product and Engineering
\n- Exceptional communication and executive presence; the ability to translate complex regulatory requirements into clear operational and client-facing strategies
\n- Bachelor’s degree in Finance, Accounting, Business Administration, or related field required
\n- MBA, CPA, CPP, or equivalent professional certification preferred
\n- Prior experience in banking, financial services, or regulated payment environments is a plus
\n- Experience supporting the hospitality or restaurant industry is a strong plus
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"},{"text":"R365 Team Member Benefits & Perks ","content":"\nComprehensive medical, dental, and vision coverage\n401k + matching\nEquity Option Grant\nUnlimited PTO + Company holidays\nWellness initiatives\n"},{"text":"Why join our amazing team? ","content":"\n
We’re a product-led company that takes operations seriously. Our platform is the back-office backbone for restaurants across the country — and payroll is one of the most critical services we deliver. The team you’ll lead does work that matters to real businesses and real people every day.
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We’re committed to building a culture where strong performers thrive, careers grow, and the best ideas win — regardless of where they come from.
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\n#BI-Remote
"}],"salaryRange":{"max":260000,"currency":"USD","interval":"per-year-salary","min":200000},"text":"VP, Payroll Operations and Services","country":"US","workplaceType":"hybrid","opening":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
","openingPlain":"Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n","descriptionBody":"***This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; Bay Area, CA; Denver, CO; or Akron, OH. ***
\n\n
Restaurant365 is one of the fastest-growing SaaS platforms in the restaurant industry, and our payroll operations are scaling to match. We’re looking for a Vice President of Payroll Operations and Services to own the end-to-end infrastructure that keeps payroll running accurately, compliantly, and reliably for thousands of restaurant operators nationwide.
\n
This is a high-impact, high-visibility leadership role. You’ll build and refine the operational systems, compliance frameworks, and team structures that protect our customers and enable the company to scale. You’ll work closely with Product, Finance, Legal, and Customer Success — and serve as the primary customer voice for payroll operations, ensuring our clients experience the reliability, transparency, and service quality they depend on.
\n
If you’ve spent your career building payroll operations at scale in a SaaS environment and you’re ready to own the whole function, this role was built for you.
\n