[{"additionalPlain":"Know more:\nBy checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about\nor our Life at RecordPoint blog: https://www.recordpoint.com/blog/what-its-like-to-work-at-recordpoint \n \nHow to apply:\nClick the 'apply now' button send us your CV.\nRecordPoint is an equal opportunities employer.\nWe offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.\nIf you want to know what to expect from a RecordPoint application process, read more here: https://www.recordpoint.com/careers\n \nNo recruiters please, we've got this one covered.\nYou will need to pass a police background check to be eligible for employment at RecordPoint.\n\n\nKnow more:\nBy checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about\nor our Life at RecordPoint blog: https://www.recordpoint.com/blog/what-its-like-to-work-at-recordpoint \n \nHow to apply:\nClick the 'apply now' button send us your CV.\nRecordPoint is an equal opportunities employer.\nWe offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.\nIf you want to know what to expect from a RecordPoint application process, read more here: https://www.recordpoint.com/careers\n \nNo recruiters please, we've got this one covered.\nYou will need to pass a police background check to be eligible for employment at RecordPoint.\n","additional":"
You will need to pass a police background check to be eligible for employment at RecordPoint.
","categories":{"commitment":"Full Time - Remote","department":"Revenue","location":"New York, NY, USA","team":"Sales","allLocations":["New York, NY, USA"]},"createdAt":1772082159800,"descriptionPlain":"RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. \n \nOur global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E). \n \nBut there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better. \n \nWhile we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. \n\n\nScope:\nAs a quota carrying Account Executive, focused on the Financial Servies vertical, you will drive RecordPoint’s growth by acquiring new customers through strategic, consultative selling. You'll engage directly with stakeholders, helping them understand how RecordPoint’s innovative Data Trust Platform addresses their critical compliance, efficiency, and data security needs across enterprise and mid-market segments.\n","description":"
RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
\n
\n
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).
\n
\n
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
\n
\n
While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.
Scope:
\n
As a quota carrying Account Executive, focused on the Financial Servies vertical, you will drive RecordPoint’s growth by acquiring new customers through strategic, consultative selling. You'll engage directly with stakeholders, helping them understand how RecordPoint’s innovative Data Trust Platform addresses their critical compliance, efficiency, and data security needs across enterprise and mid-market segments.
","id":"0593c71c-9d2e-4885-bfcf-22423a06e913","lists":[{"text":"You will be responsible for:","content":"\n
Proactively identify, qualify, and close new business opportunities within enterprise and mid-market organizations in the Financial Services sector.
\n
Develop and maintain a healthy pipeline to consistently achieve sales quotas.
\n
Execute a verticalized ABM strategy for accounts within your vertical.
\n
Work closely with the SDR team, providing guidance on outreach strategies, collaborating on prospecting efforts, and sharing market insights to improve overall lead quality.
\n
Partner with Marketing to effectively manage inbound leads and execute targeted outreach campaigns.
\n
Collaborate cross-functionally with Customer Success to ensure smooth customer onboarding and long-term satisfaction.
\n
Provide insightful input to refine messaging, positioning, and GTM strategies for enterprise and mid-market clients.
\n
Use our state of the art Sales and Marketing technology stack to move prospects efficiently through the funnel.
\n
Deploy MEDDPICC to map out sales qualification stages and increase deal velocity.
\n"},{"text":"You will do:","content":"\n
Conduct strategic outbound prospecting using Gong and LinkedIn to generate high-quality opportunities.
\n
Leverage data analytics and sales intelligence platforms to enhance targeting, personalize outreach, and increase the effectiveness of sales efforts.
\n
Execute compelling online product demos, clearly demonstrating value aligned with customer needs.
\n
Build and leverage MEDDPICC methodologies and buyer-centric sales processes to drive efficiency and success.
\n
Master the art of multithreading, building business cases, and empowering internal champions to sell internally when direct engagement is not possible.
\n
Manage the entire sales cycle from discovery calls to negotiations and deal closures.
\n
Represent RecordPoint at industry conferences, webinars, and networking events.
\n
Maintain meticulous CRM hygiene in Salesforce, tracking and forecasting opportunities accurately.
\n
Engage actively in team meetings, sharing insights and strategies to enhance team performance.
\n"},{"text":"Who you are:","content":"\n
Proven background in solution selling and strong ability to position and articulate value-based solutions tailored to customer challenges.
\n
5-10 years of SaaS sales experience, ideally selling to enterprise and mid-market clients within the FSI sector.
\n
Proven ability to manage complex sales cycles with multiple stakeholders.
\n
Exceptional communication and presentation skills, with an ability to articulate technical concepts clearly.
\n
Familiarity with modern sales tools, especially Gong, LinkedIn Sales Navigator, and Salesforce.
\n
Experience with AI-driven sales enablement or intent data tools is highly desirable.
\n
Proven expertise in MEDDPICC qualification and buyer-centric sales processes.
\n
Demonstrated ability in multithreading sales cycles, building compelling business cases, and coaching internal champions.
Salary ranges are a total On Target Earnings (OTE) number that is inclusive of a base salary and commissions component.
\n
Comissions are uncapped and capable of being exceeded.
\n
RecordPoint also offers Employee Share Options for staff as part of our long-term incentives program.
\n
RecordPoint offers health, dental, and vision insurance, as well as competitive 401K matching programs.
\n
RecordPoint offers 20 days of Personal Paid Time Off in addition to recognised public holidays.
\n
We also have a highly generous parental leave program
","salaryDescriptionPlain":"Salary ranges are a total On Target Earnings (OTE) number that is inclusive of a base salary and commissions component.\nComissions are uncapped and capable of being exceeded.\nRecordPoint also offers Employee Share Options for staff as part of our long-term incentives program.\nRecordPoint offers health, dental, and vision insurance, as well as competitive 401K matching programs.\nRecordPoint offers 20 days of Personal Paid Time Off in addition to recognised public holidays.\nWe also have a highly generous parental leave program\n","text":"Account Executive (Financial Services)","country":"US","workplaceType":"remote","opening":"
RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
\n
\n
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).
\n
\n
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
\n
\n
While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.
","openingPlain":"RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. \n \nOur global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E). \n \nBut there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better. \n \nWhile we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. \n","descriptionBody":"
Scope:
\n
As a quota carrying Account Executive, focused on the Financial Servies vertical, you will drive RecordPoint’s growth by acquiring new customers through strategic, consultative selling. You'll engage directly with stakeholders, helping them understand how RecordPoint’s innovative Data Trust Platform addresses their critical compliance, efficiency, and data security needs across enterprise and mid-market segments.
","descriptionBodyPlain":"Scope:\nAs a quota carrying Account Executive, focused on the Financial Servies vertical, you will drive RecordPoint’s growth by acquiring new customers through strategic, consultative selling. You'll engage directly with stakeholders, helping them understand how RecordPoint’s innovative Data Trust Platform addresses their critical compliance, efficiency, and data security needs across enterprise and mid-market segments.\n","hostedUrl":"https://jobs.lever.co/recordpoint/0593c71c-9d2e-4885-bfcf-22423a06e913","applyUrl":"https://jobs.lever.co/recordpoint/0593c71c-9d2e-4885-bfcf-22423a06e913/apply"},{"additionalPlain":"Know more:\nBy checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about\nor our Life at RecordPoint blog: https://www.recordpoint.com/blog/what-its-like-to-work-at-recordpoint \n \nHow to apply:\nClick the 'apply now' button send us your CV.\nRecordPoint is an equal opportunities employer.\nWe offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.\nIf you want to know what to expect from a RecordPoint application process, read more here: https://www.recordpoint.com/careers\n \nNo recruiters please, we've got this one covered.\nYou will need to pass a police background check to be eligible for employment at RecordPoint.\n","additional":"
You will need to pass a police background check to be eligible for employment at RecordPoint.
","categories":{"commitment":"Full-Time","department":"Revenue","location":"Seattle, WA, USA","team":"Sales","allLocations":["Seattle, WA, USA"]},"createdAt":1776040085824,"descriptionPlain":"RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. \n \nOur global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E). \n \nBut there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better. \n \nWhile we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. \n\n\nScope\nAs a quota-carrying Account Manager, you will drive expansion revenue across RecordPoint’s existing customer base. Partnering closely with Customer Experience (CX), you will identify, qualify, and close cross-sell and upsell opportunities by engaging new stakeholders, uncovering unmet needs, and positioning the Data Trust Platform as a strategic solution for compliance, security, and data governance.\nThis role is focused on net revenue expansion — not renewals — requiring strong commercial acumen, disciplined pipeline management, and the ability to multithread within complex enterprise environments.\nWhat You’ll Do\nDrive Expansion Revenue\nOwn and close cross-sell and upsell opportunities across enterprise and mid-market accounts in North America\nBuild and maintain a qualified expansion pipeline to consistently achieve quota\nManage full sales cycles from discovery through negotiation and close\nIdentify & Create Opportunities\nPartner with CX to identify buying signals, whitespace, and risk indicators within existing accounts\nExecute targeted account-based motions (ABM) to engage new stakeholders and unlock expansion paths\nCollaborate with Marketing on campaigns targeting expansion opportunities\nEngage & Influence Buyers\nMultithread across the organization, expanding beyond initial buyer personas (e.g., CISO, CDO, AI leaders)\nDevelop and present outcome-based business cases grounded in customer data (risk reduction, cost avoidance, efficiency gains)\nWork with SEs to deliver compelling product demonstrations aligned to customer priorities\nOperate with Discipline\nApply MEDDPICC to qualify deals, manage risk, and improve forecast accuracy\nMaintain Salesforce as a source of truth with accurate pipeline and forecasting hygiene\nUse sales intelligence and engagement tools to improve targeting and execution\nCollaborate Cross-Functionally\nWork in lockstep with CX to balance relationship health with commercial outcomes\nContribute market feedback to refine messaging, positioning, and GTM strategy\nRepresent RecordPoint in customer-facing events as needed\n","description":"
RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
\n
\n
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).
\n
\n
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
\n
\n
While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.
Scope
\n
As a quota-carrying Account Manager, you will drive expansion revenue across RecordPoint’s existing customer base. Partnering closely with Customer Experience (CX), you will identify, qualify, and close cross-sell and upsell opportunities by engaging new stakeholders, uncovering unmet needs, and positioning the Data Trust Platform as a strategic solution for compliance, security, and data governance.
\n
This role is focused on net revenue expansion — not renewals — requiring strong commercial acumen, disciplined pipeline management, and the ability to multithread within complex enterprise environments.
\n
What You’ll Do
\n
Drive Expansion Revenue
\n
\n
Own and close cross-sell and upsell opportunities across enterprise and mid-market accounts in North America
\n
Build and maintain a qualified expansion pipeline to consistently achieve quota
\n
Manage full sales cycles from discovery through negotiation and close
\n
\n
Identify & Create Opportunities
\n
\n
Partner with CX to identify buying signals, whitespace, and risk indicators within existing accounts
\n
Execute targeted account-based motions (ABM) to engage new stakeholders and unlock expansion paths
\n
Collaborate with Marketing on campaigns targeting expansion opportunities
\n
\n
Engage & Influence Buyers
\n
\n
Multithread across the organization, expanding beyond initial buyer personas (e.g., CISO, CDO, AI leaders)
\n
Develop and present outcome-based business cases grounded in customer data (risk reduction, cost avoidance, efficiency gains)
\n
Work with SEs to deliver compelling product demonstrations aligned to customer priorities
\n
\n
Operate with Discipline
\n
\n
Apply MEDDPICC to qualify deals, manage risk, and improve forecast accuracy
\n
Maintain Salesforce as a source of truth with accurate pipeline and forecasting hygiene
\n
Use sales intelligence and engagement tools to improve targeting and execution
\n
\n
Collaborate Cross-Functionally
\n
\n
Work in lockstep with CX to balance relationship health with commercial outcomes
\n
Contribute market feedback to refine messaging, positioning, and GTM strategy
\n
Represent RecordPoint in customer-facing events as needed
\n
","id":"43638721-832c-4cf0-97d8-a7b3c352b43a","lists":[{"text":"What You Bring","content":"
Proven Expansion Seller
\n
\n
5+ years in B2B SaaS sales with a track record of closing ARR through upsell and cross-sell motions
\n
Demonstrated success owning expansion quotas (not just renewals or relationship management)
\n\n
Enterprise Sales Capability
\n
\n
Experience multithreading and building champions across new stakeholder groups
\n
Strong commercial judgment with the ability to navigate procurement, legal, and deal strategy independently
\n
Skilled in negotiation and closing complex enterprise deals
\n\n
Operational Rigor
\n
\n
Disciplined pipeline and forecast management with strong Salesforce hygiene
\n
Proficiency in MEDDPICC or similar qualification frameworks
\n
Familiarity with modern sales tools (e.g., Salesforce, Gong, LinkedIn Sales Navigator)
\n\n
Customer-Centric Communicator
\n
\n
Ability to translate technical concepts into clear business value
\n
Strong discovery, listening, and storytelling skills
\n
Experience building data-driven business cases
\n\n
Mindset
\n
\n
Proactive, entrepreneurial, and highly collaborative
\n
Able to work effectively alongside CX without creating friction
Salary ranges are a total On Target Earnings (OTE) number that is inclusive of a base salary and commissions component.
\n
Comissions are uncapped and capable of being exceeded.
\n
RecordPoint also offers Employee Share Options for staff as part of our long-term incentives program.
\n
RecordPoint offers health, dental, and vision insurance, as well as competitive 401K matching programs.
\n
RecordPoint offers 20 days of Personal Paid Time Off in addition to recognised public holidays.
\n
We also have a highly generous parental leave program
\n
","salaryDescriptionPlain":"Salary ranges are a total On Target Earnings (OTE) number that is inclusive of a base salary and commissions component.\nComissions are uncapped and capable of being exceeded.\nRecordPoint also offers Employee Share Options for staff as part of our long-term incentives program.\nRecordPoint offers health, dental, and vision insurance, as well as competitive 401K matching programs.\nRecordPoint offers 20 days of Personal Paid Time Off in addition to recognised public holidays.\nWe also have a highly generous parental leave program\n","text":"Account Manager","country":"US","workplaceType":"hybrid","opening":"
RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
\n
\n
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).
\n
\n
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
\n
\n
While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.
","openingPlain":"RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. \n \nOur global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E). \n \nBut there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better. \n \nWhile we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. \n","descriptionBody":"
Scope
\n
As a quota-carrying Account Manager, you will drive expansion revenue across RecordPoint’s existing customer base. Partnering closely with Customer Experience (CX), you will identify, qualify, and close cross-sell and upsell opportunities by engaging new stakeholders, uncovering unmet needs, and positioning the Data Trust Platform as a strategic solution for compliance, security, and data governance.
\n
This role is focused on net revenue expansion — not renewals — requiring strong commercial acumen, disciplined pipeline management, and the ability to multithread within complex enterprise environments.
\n
What You’ll Do
\n
Drive Expansion Revenue
\n
\n
Own and close cross-sell and upsell opportunities across enterprise and mid-market accounts in North America
\n
Build and maintain a qualified expansion pipeline to consistently achieve quota
\n
Manage full sales cycles from discovery through negotiation and close
\n
\n
Identify & Create Opportunities
\n
\n
Partner with CX to identify buying signals, whitespace, and risk indicators within existing accounts
\n
Execute targeted account-based motions (ABM) to engage new stakeholders and unlock expansion paths
\n
Collaborate with Marketing on campaigns targeting expansion opportunities
\n
\n
Engage & Influence Buyers
\n
\n
Multithread across the organization, expanding beyond initial buyer personas (e.g., CISO, CDO, AI leaders)
\n
Develop and present outcome-based business cases grounded in customer data (risk reduction, cost avoidance, efficiency gains)
\n
Work with SEs to deliver compelling product demonstrations aligned to customer priorities
\n
\n
Operate with Discipline
\n
\n
Apply MEDDPICC to qualify deals, manage risk, and improve forecast accuracy
\n
Maintain Salesforce as a source of truth with accurate pipeline and forecasting hygiene
\n
Use sales intelligence and engagement tools to improve targeting and execution
\n
\n
Collaborate Cross-Functionally
\n
\n
Work in lockstep with CX to balance relationship health with commercial outcomes
\n
Contribute market feedback to refine messaging, positioning, and GTM strategy
\n
Represent RecordPoint in customer-facing events as needed
\n
","descriptionBodyPlain":"Scope\nAs a quota-carrying Account Manager, you will drive expansion revenue across RecordPoint’s existing customer base. Partnering closely with Customer Experience (CX), you will identify, qualify, and close cross-sell and upsell opportunities by engaging new stakeholders, uncovering unmet needs, and positioning the Data Trust Platform as a strategic solution for compliance, security, and data governance.\nThis role is focused on net revenue expansion — not renewals — requiring strong commercial acumen, disciplined pipeline management, and the ability to multithread within complex enterprise environments.\nWhat You’ll Do\nDrive Expansion Revenue\nOwn and close cross-sell and upsell opportunities across enterprise and mid-market accounts in North America\nBuild and maintain a qualified expansion pipeline to consistently achieve quota\nManage full sales cycles from discovery through negotiation and close\nIdentify & Create Opportunities\nPartner with CX to identify buying signals, whitespace, and risk indicators within existing accounts\nExecute targeted account-based motions (ABM) to engage new stakeholders and unlock expansion paths\nCollaborate with Marketing on campaigns targeting expansion opportunities\nEngage & Influence Buyers\nMultithread across the organization, expanding beyond initial buyer personas (e.g., CISO, CDO, AI leaders)\nDevelop and present outcome-based business cases grounded in customer data (risk reduction, cost avoidance, efficiency gains)\nWork with SEs to deliver compelling product demonstrations aligned to customer priorities\nOperate with Discipline\nApply MEDDPICC to qualify deals, manage risk, and improve forecast accuracy\nMaintain Salesforce as a source of truth with accurate pipeline and forecasting hygiene\nUse sales intelligence and engagement tools to improve targeting and execution\nCollaborate Cross-Functionally\nWork in lockstep with CX to balance relationship health with commercial outcomes\nContribute market feedback to refine messaging, positioning, and GTM strategy\nRepresent RecordPoint in customer-facing events as needed\n","hostedUrl":"https://jobs.lever.co/recordpoint/43638721-832c-4cf0-97d8-a7b3c352b43a","applyUrl":"https://jobs.lever.co/recordpoint/43638721-832c-4cf0-97d8-a7b3c352b43a/apply"},{"additionalPlain":"Know more:\nBy checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about\nor our Life at RecordPoint blog: https://www.recordpoint.com/blog/what-its-like-to-work-at-recordpoint \n \nHow to apply:\nClick the 'apply now' button send us your CV.\nRecordPoint is an equal opportunities employer.\nWe offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.\nIf you want to know what to expect from a RecordPoint application process, read more here: https://www.recordpoint.com/careers\n \nNo recruiters please, we've got this one covered.\nYou will need to pass a police background check to be eligible for employment at RecordPoint.\n","additional":"
You will need to pass a police background check to be eligible for employment at RecordPoint.
","categories":{"commitment":"Full Time - Flexible location","department":"Customer Experience","location":"Sydney, NSW, Australia","team":"Consulting","allLocations":["Sydney, NSW, Australia","Melbourne, VIC, Australia"]},"createdAt":1780364099205,"descriptionPlain":"RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. \n \nOur global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E). \n \nBut there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better. \n \nWhile we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. \n\n\nAbout the role:\nThe Onboarding Consultant is the person who makes RecordPoint's value promise real for customers. Delivery quality, playbook discipline, and TTFV performance at the specialist level determine customer health trajectories, renewal outcomes, and the scalability of the Onboarding & Delivery function. This role rewards people who take execution quality seriously and who thrive in a structured, outcome-oriented delivery environment.\nOnboarding Consultants are the execution layer of RecordPoint's delivery model. They are responsible for the day-to-day onboarding motion — connecting customer data estates, deploying connectors, producing inventory visibility, and driving customers to first value using standard playbooks and templates.\nFunctional Consultants focus on governance workshop facilitation, charter preparation, and customer-facing delivery activities.\n","description":"
RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
\n
\n
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).
\n
\n
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
\n
\n
While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.
About the role:
\n
\n
The Onboarding Consultant is the person who makes RecordPoint's value promise real for customers. Delivery quality, playbook discipline, and TTFV performance at the specialist level determine customer health trajectories, renewal outcomes, and the scalability of the Onboarding & Delivery function. This role rewards people who take execution quality seriously and who thrive in a structured, outcome-oriented delivery environment.
\n
Onboarding Consultants are the execution layer of RecordPoint's delivery model. They are responsible for the day-to-day onboarding motion — connecting customer data estates, deploying connectors, producing inventory visibility, and driving customers to first value using standard playbooks and templates.
\n
Functional Consultants focus on governance workshop facilitation, charter preparation, and customer-facing delivery activities.
\n
","id":"8f4f417c-0977-45c8-a142-c346e7fe9954","lists":[{"text":"You'll be accountable for:","content":"
\n
Onboarding Execution
\n
\n
\n
Prepare and run onboarding work packages from charter preparation through first value delivery.
\n
\n
\n
Confirm connector inventory and deploy according to the connector deployment playbook.
\n
\n
\n
Produce inventory visibility outputs and progress reports at defined milestones.
\n
\n
\n
Coordinate deployment blockers with the customer and onboarding lead.
\n
\n\n
Governance & Charter Activities
\n
\n
\n
Prepare and facilitate the governance charter workshop with the customer, using the standard template.
\n
\n
\n
Produce the initial Governance & RM Charter document with customer inputs.
\n
\n
\n
Support the CSM with stakeholder mapping and accountability confirmation.
\n
\n
\n
Maintain the onboarding activity register and ensure customer sign-off at each stage milestone.
\n
\n\n
Quality Gate Contribution
\n
\n
\n
Assist with the preparation for Gate 1 (Deployment Readiness) evidence package for Onboarding Lead review.
\n
\n
\n
Produce first value evidence for Gate 2 (First Value Achieved) sign-off.
\n
\n
\n
Ensure artifacts are complete, accurate, and up to template standards before gate submission.
It is expected that customers will required additional configuration, unique to their organisations, which will be delivered post Gate 2 achievement. Business Consultants will play a pivotal role in delivering work which extends the customer along the customer journey beyond the onboarding stage.
\n
\n
\n
This role would work with customers to understand their functional needs and provide advise and make recommendations as to how RecordPoint can be configured to meet their requirements
\n
\n
\n
The customer may implement the advise on their own, through a partner or engage with RecordPoint directly. This role will be required to support that delivery.
\n
\n
\n
Engage with customers to understand their functional needs and provide advice and recommendations on how RecordPoint can be configured to meet those requirements — pre- and post-Gate 2.
\n
\n
\n
Translate business requirements into business outcomes; reconcile user requests against true business need.
\n
\n
\n
Lead non-standard configuration delivery directly, or support customer/partner-led delivery, to RecordPoint quality standards.
\n
\n
\n
Contribute to RecordPoint's standard solution designs, ensuring designs are scalable, maintainable, and aligned to records management and information governance best practice.
\n
\n
\n
Collaborate with development and product teams on enhancements or customisations identified through customer engagements.
\n
\n\n
Pre-Sale and Cross-Functional Contribution
\n
\n
\n
Pressure-test pre-sale assumptions: data estate scope, stakeholder readiness, charter feasibility, and likely first value definition.
\n
\n
\n
Produce and accept handover artefacts to a senior standard; surface structured signal back into Sales and the Onboarding Team Lead when handovers fall short.
\n
\n\n
\n
"},{"text":"You'll bring:","content":"
\n
What are we looking for?
\n
Essential
\n
\n
Must be Australian Citizen due to compliance requirement.
\n
\n
5- 7 years experience in SaaS implementation, functional onboarding, or information management delivery.
\n
\n
\n
5 -7 years experience in records management practice — including standards, frameworks, classification and retention design, defensible disposal, and information governance — gained in either practitioner, consulting, or vendor delivery roles.
\n
\n
\n
5+ years in a client-facing consulting or advisory capacity, acting as a trusted advisor to senior customer stakeholders.
\n
\n
\n
Hands-on experience with connector deployment, metadata configuration, or integration tooling.
\n
\n
\n
Demonstrated ability to translate business goals into configurable, scalable solutions and to articulate ROI and success criteria.
\n
\n
\n
Comfortable working within structured playbooks and delivery frameworks.
\n
\n
\n
Strong attention to detail and artifact quality, with clear written and verbal communication for technical and non-technical audiences.
\n
\n
\n
Clear written and verbal communication with technical and non-technical audiences.
\n
\n
\n
Ability to drive multiple customer initiatives concurrently and partner effectively with Customer Success Managers across the customer lifecycle.
\n
\n\n
Highly Regarded
\n
\n
\n
Active engagement in records management and information governance industry/practice forums (e.g. RIMPA, ARMA, IRMS, ASA), including speaking, writing, committee participation, or community contribution.
\n
\n
\n
Certification or formal study in Records Management, Information Management and/or Business Information Systems
\n
\n
\n
Experience with Microsoft 365, SharePoint, Exchange, or comparable enterprise content platforms.
\n
\n
\n
Experience delivering to regulated-market customers (financial services, government, critical infrastructure).
\n
\n
\n
Comfort using AI productivity tools for documentation, configuration, and delivery reporting.
\n
\n\n
"},{"text":"Why RecordPoint:","content":"\n
Fast-growth Australian-owned company
\n
Flexible work environment and a strong focus on work-life harmony
\n
Innovation is our way of life
\n
Personal Development budget for all staff
\n
A brilliant graduate program that provides both mentoring and growth opportunities for all
\n
Work on a product that makes a real social-good impact on the world
\n
Global opportunities!
\n"}],"salaryRange":{"min":125000,"max":160000,"interval":"per-year-salary","currency":"AUD"},"text":"Business Consultant - Onboarding and Delivery","country":"AU","workplaceType":"hybrid","opening":"
RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
\n
\n
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).
\n
\n
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
\n
\n
While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.
","openingPlain":"RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. \n \nOur global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E). \n \nBut there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better. \n \nWhile we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. \n","descriptionBody":"
About the role:
\n
\n
The Onboarding Consultant is the person who makes RecordPoint's value promise real for customers. Delivery quality, playbook discipline, and TTFV performance at the specialist level determine customer health trajectories, renewal outcomes, and the scalability of the Onboarding & Delivery function. This role rewards people who take execution quality seriously and who thrive in a structured, outcome-oriented delivery environment.
\n
Onboarding Consultants are the execution layer of RecordPoint's delivery model. They are responsible for the day-to-day onboarding motion — connecting customer data estates, deploying connectors, producing inventory visibility, and driving customers to first value using standard playbooks and templates.
\n
Functional Consultants focus on governance workshop facilitation, charter preparation, and customer-facing delivery activities.
\n
","descriptionBodyPlain":"About the role:\nThe Onboarding Consultant is the person who makes RecordPoint's value promise real for customers. Delivery quality, playbook discipline, and TTFV performance at the specialist level determine customer health trajectories, renewal outcomes, and the scalability of the Onboarding & Delivery function. This role rewards people who take execution quality seriously and who thrive in a structured, outcome-oriented delivery environment.\nOnboarding Consultants are the execution layer of RecordPoint's delivery model. They are responsible for the day-to-day onboarding motion — connecting customer data estates, deploying connectors, producing inventory visibility, and driving customers to first value using standard playbooks and templates.\nFunctional Consultants focus on governance workshop facilitation, charter preparation, and customer-facing delivery activities.\n","hostedUrl":"https://jobs.lever.co/recordpoint/8f4f417c-0977-45c8-a142-c346e7fe9954","applyUrl":"https://jobs.lever.co/recordpoint/8f4f417c-0977-45c8-a142-c346e7fe9954/apply"},{"additionalPlain":"Know more:\nBy checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about\nor our Life at RecordPoint blog: https://www.recordpoint.com/blog/what-its-like-to-work-at-recordpoint \n \nHow to apply:\nClick the 'apply now' button send us your CV.\nRecordPoint is an equal opportunities employer.\nWe offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.\nIf you want to know what to expect from a RecordPoint application process, read more here: https://www.recordpoint.com/careers\n \nNo recruiters please, we've got this one covered.\nYou will need to pass a police background check to be eligible for employment at RecordPoint.\n","additional":"
You will need to pass a police background check to be eligible for employment at RecordPoint.
","categories":{"commitment":"Full Time - Flexible location","department":"Customer Experience","location":"Bellevue, WA, USA","team":"Consulting","allLocations":["Bellevue, WA, USA"]},"createdAt":1780011198778,"descriptionPlain":"RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. \n \nOur global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E). \n \nBut there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better. \n \nWhile we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. \n\n\nScope:\nA Project Manager within RecordPoint is pivotal in driving a positive customer experience, customer success and long-term partnerships. This role entails managing the overall relationship with assigned clients, ensuring exceptional service delivery that exceeds expectations. Reporting to our VP of Customer Experience, the Project Manager will be instrumental in both maximising client value from the platform and achieving our customer’s strategic objectives with RecordPoint.\nThis is a short term 3-4 months full time contract.\n","description":"
RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
\n
\n
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).
\n
\n
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
\n
\n
While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.
Scope:
\n
A Project Manager within RecordPoint is pivotal in driving a positive customer experience, customer success and long-term partnerships. This role entails managing the overall relationship with assigned clients, ensuring exceptional service delivery that exceeds expectations. Reporting to our VP of Customer Experience, the Project Manager will be instrumental in both maximising client value from the platform and achieving our customer’s strategic objectives with RecordPoint.
\n
This is a short term 3-4 months full time contract.
","id":"90c55430-882d-48f9-82df-ac03b9df7e0e","lists":[{"text":"You will be Responsible for:","content":"\n
The Project Manager (PM) will work closely with Account Managers to be a primary contact for our customers during the delivery phase, dedicated to overseeing the client engagement lifecycle from initiation to renewal. The successful candidate will:
\n
Develop and implement engagement strategies that align with client goals and RecordPoint’s offerings, ensuring strong positive customer experiences, satisfaction and retention.
\n
Build and maintain strong, long-lasting client relationships, acting as the main point of communication and managing client expectations throughout the engagement.
\n
Identify opportunities for expansion and upselling within the client accounts while ensuring the delivery of continuous value through our solutions and services.
\n
Possess the ability to manage multiple accounts simultaneously, demonstrating a strong focus on results and a proactive approach in a dynamic environment.
\n
Deliver implementation projects on-time and on-budget with a highly positive customer experience.
\n
Document, coordinate, and monitor implementation projects from kick-off through to production go-live.
\n"},{"text":"You will do:","content":"\n
Create and manage the project plan with input from the client and implementation team. Project planning includes incorporating deliverables, resource plans, milestone accountabilities, communication plans, and timelines.
\n
Ensure that projects remain on schedule and within scope and budget and prepare and deliver change requests when appropriate.
\n
Detailed project reporting & metrics are required to be produced ranging from regular internal status reports to customer progress reports. Clear and reliable tracking of effort expended for billing purposes will also need to be maintained.
\n
Ensure project resourcing project forecasts are accurate, through effective analysis and development of mitigation plans for any significant potential risks.
\n
Conduct regular review meetings with clients to discuss their account status, align on future goals, and present solutions that enhance their business operations.
\n
Monitor account health, identify risk of client churn, and devise pre-emptive strategies.
\n
Facilitate the resolution of any issues or concerns that arise during the customer lifecycle, ensuring a high level of customer satisfaction.
\n
Serves as a strategic advisor to customer, aiming to enhance their business outcomes through effective utilisation of RecordPoint’s solutions.
\n"},{"text":"About You:","content":"\n
Have a minimum of five years' experience in client-facing roles, preferably with a background in enterprise software.
\n
Have a BS/BA degree in a business/finance or IT discipline or equivalent work experience.
\n
A strong track record of fostering long-term customer relationships and expanding customer accounts.
\n
Have experience in delivering both waterfall and agile project methodologies.
\n
Excellent communication (verbal and written) and interpersonal skills, capable of engaging effectively with diverse client stakeholders.
\n
Strong analytical and strategic thinking skills, able to identify and leverage growth opportunities within customer accounts.
\n
Proactive and enthusiastic about delivering positive customer outcomes.
\n
A strong command of project management methods, business analysis, and work planning.
\n
Strong financial skills, especially budget tracking and reporting.
\n
Proficient computer skills including project management tools and fluency in Microsoft 365 tools.
\n
A commitment to mentoring team members and enhancing team performance through constructive feedback and support.
\n
Ability to monitor, evaluate, and provide feedback on the outputs and performance of workgroup members and take actions necessary for improvement.
\n
Ability to plan and organize own workload / resources and that of others to ensure responsibilities and commitments are performed to agreed-upon standards and timelines.
\n
Eagerness to engage in continuous improvement of RecordPoint business practices and customer outcomes.
RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
\n
\n
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).
\n
\n
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
\n
\n
While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.
","openingPlain":"RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. \n \nOur global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E). \n \nBut there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better. \n \nWhile we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. \n","descriptionBody":"
Scope:
\n
A Project Manager within RecordPoint is pivotal in driving a positive customer experience, customer success and long-term partnerships. This role entails managing the overall relationship with assigned clients, ensuring exceptional service delivery that exceeds expectations. Reporting to our VP of Customer Experience, the Project Manager will be instrumental in both maximising client value from the platform and achieving our customer’s strategic objectives with RecordPoint.
\n
This is a short term 3-4 months full time contract.
","descriptionBodyPlain":"Scope:\nA Project Manager within RecordPoint is pivotal in driving a positive customer experience, customer success and long-term partnerships. This role entails managing the overall relationship with assigned clients, ensuring exceptional service delivery that exceeds expectations. Reporting to our VP of Customer Experience, the Project Manager will be instrumental in both maximising client value from the platform and achieving our customer’s strategic objectives with RecordPoint.\nThis is a short term 3-4 months full time contract.\n","hostedUrl":"https://jobs.lever.co/recordpoint/90c55430-882d-48f9-82df-ac03b9df7e0e","applyUrl":"https://jobs.lever.co/recordpoint/90c55430-882d-48f9-82df-ac03b9df7e0e/apply"},{"additionalPlain":"Know more:\nBy checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about\nor our Life at RecordPoint blog: https://www.recordpoint.com/blog/what-its-like-to-work-at-recordpoint \n \nHow to apply:\nClick the 'apply now' button send us your CV.\nRecordPoint is an equal opportunities employer.\nWe offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.\nIf you want to know what to expect from a RecordPoint application process, read more here: https://www.recordpoint.com/careers\n \nNo recruiters please, we've got this one covered.\nYou will need to pass a police background check to be eligible for employment at RecordPoint.\n","additional":"
You will need to pass a police background check to be eligible for employment at RecordPoint.
","categories":{"commitment":"Full-Time","department":"Customer Experience","location":"Sydney, NSW, Australia","team":"Customer Experience","allLocations":["Sydney, NSW, Australia"]},"createdAt":1779863146023,"descriptionPlain":"RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. \n \nOur global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E). \n \nBut there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better. \n \nWhile we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. \n\n\nAbout the Opportunity\nRecordPoint's largest and most complex customers require a CSM who can operate at the intersection of executive governance, commercial management, and technical oversight. The Customer Success Manager is responsible for driving customers through the full nine-stage customer journey from pre-sale handover through renewal and beyond. \nThis role also carries partner-success responsibilities for partner-led enterprise accounts until RecordPoint reaches the dedicated partner revenue threshold, making it the most commercially complete individual-contributor role in the Customer Success team. \nThis is RecordPoint's most senior individual-contributor customer role. It requires the ability to operate at executive level, drive governance outcomes, build compelling commercial cases, and maintain disciplined execution across complex, multi-stakeholder programs. It is not a relationship-maintenance role — it is an outcomes and orchestration role for people who are energised by accountability, complexity, and customer impact. \n","description":"
RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
\n
\n
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).
\n
\n
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
\n
\n
While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.
About the Opportunity
\n
RecordPoint's largest and most complex customers require a CSM who can operate at the intersection of executive governance, commercial management, and technical oversight. The Customer Success Manager is responsible for driving customers through the full nine-stage customer journey from pre-sale handover through renewal and beyond.
\n
This role also carries partner-success responsibilities for partner-led enterprise accounts until RecordPoint reaches the dedicated partner revenue threshold, making it the most commercially complete individual-contributor role in the Customer Success team.
\n
This is RecordPoint's most senior individual-contributor customer role. It requires the ability to operate at executive level, drive governance outcomes, build compelling commercial cases, and maintain disciplined execution across complex, multi-stakeholder programs. It is not a relationship-maintenance role — it is an outcomes and orchestration role for people who are energised by accountability, complexity, and customer impact.
","id":"648a7734-7881-497e-8832-59766dcad21c","lists":[{"text":"You'll be accountable for:","content":"
1 / Pre-Sale Engagement & Handover
\n
Customer Success begins before the contract is signed. The CSM is assigned to strategic opportunities pre-contract to ensure a seamless transition from commercial close to delivery commencement.
\n
\n
\n
Join late-stage sales cycles for strategic and enterprise opportunities to build stakeholder familiarity before contract execution.
\n
\n
\n
Prepare and own the internal handover brief — capturing scope, stakeholder map, risk indicators, regulatory context, and success criteria — to be completed within five business days of contract signature.
\n
\n
\n
Confirm all onboarding prerequisites are met before the Onboarding & Delivery team takes possession of the deployment plan.
\n
\n\n
2 / Governance Charter & Stakeholder Alignment
\n
Governance programs require structured foundations. This CSM leads the governance charter activation and stakeholder alignment at the commencement of every enterprise engagement.
\n
\n
\n
Facilitate the governance charter workshop with the customer, defining program accountability, decision rights, escalation paths, and operating cadence.
\n
\n
\n
Produce or co-produce the Governance & RM Charter and Stakeholder & RM Accountability Map for each account.
\n
\n
\n
Maintain executive sponsor alignment throughout the engagement, including board-level briefings where required by the account profile.
\n
\n\n
3 / Customer Journey Orchestration
\n
The CSM is the primary orchestrator of the customer's nine-stage journey, ensuring correct sequencing, ownership, and progression across stages and gates.
\n
\n
\n
Manage the end-to-end customer journey from Stage 1 (pre-sale) through Stage 9 (renewal and expansion) for owned accounts.
\n
\n
\n
Coordinate between the Onboarding & Delivery team and AI & Governance Practices team to ensure handoffs are clean and quality gates are signed off on.
\n
\n
\n
Present ROT analysis, classification coverage, maturity progression, and renewal narratives to executive stakeholders at regular cadence.
\n
\n
\n
Own the monthly executive report and QBR deck for each strategic and enterprise account.
\n
\n\n
4 / Partner-Led Enterprise Account Oversight
\n
Until a dedicated Partner Success role is established, this CSM carries named accountability for partner-led enterprise accounts in their theatre.
\n
\n
\n
Act as RecordPoint's accountable owner for partner-led enterprise accounts; the CX Scorecard applies regardless of delivery route.
\n
\n
\n
Oversee partner CSM execution quality and intervene directly when customer outcomes are at risk.
\n
\n
\n
Manage partner QBR cadence and escalate partner delivery issues before they affect customer health.
\n
\n\n
5 / Renewal & Expansion Business Casing
\n
Renewal and expansion are the ultimate measures of value delivery. The CSM owns the commercial outcomes cycle for their accounts.
\n
\n
\n
Initiate renewal planning 90 days prior to contract end, anchored to a current CX Scorecard review.
\n
\n
\n
Build and deliver outcome-based renewal business cases quantifying risk reduction, storage cost savings, defensible disposal, and AI governance readiness.
\n
\n
\n
Identify and qualify expansion scope at every QBR, including new repositories, additional regions, AI governance scope, and subsidiary onboarding.
\n
\n
\n
Partner with the CS Lead and CRO on commercial terms while owning the executive narrative and outcomes evidence.
\n
\n
"},{"text":"You'll bring:","content":"
\n
\n
\n
7 + years in enterprise Customer Success, Account Management, or post-sale B2B SaaS with direct ownership of strategic accounts.
\n
\n\n
\n
\n
Experience managing senior executive relationships (CIO, CDO, Legal, Risk) in regulated or complex environments.
\n
\n\n
\n
\n
Demonstrated ability to lead executive reviews, QBRs, and board-level reporting.
\n
\n\n
\n
\n
Familiarity with governance, compliance, or records management environments.
\n
\n\n
\n
\n
Strong commercial acumen: renewal forecasting, expansion identification, business case development.
\n
\n\n
\n
\n
Ability to orchestrate multiple internal and external stakeholders across a complex delivery lifecycle.
\n
\n\n
Highly Regarded
\n
\n
\n
Experience with partner-led delivery or partner-oversight models.
\n
\n\n
\n
\n
Familiarity with AI governance, data classification, or information security frameworks.
\n
\n\n
\n
\n
Prior experience in banking, financial services, public sector, or critical infrastructure verticals.
\n
\n\n
\n
\n
Experience with RecordPoint products or comparable information governance platforms.
\n
\n\n
"},{"text":"What success looks like in the first 12 months?","content":"
\n
\n
\n
All owned customer accounts have live, current outcomes plans anchored to milestones.
\n
\n\n
\n
\n
Governance charters are in place and active for all accounts entering the journey.
\n
\n\n
\n
\n
QBR cadence is running on schedule with executive-grade materials.
\n
\n\n
\n
\n
Renewal business cases are built 90 days ahead of contract end for all owned accounts.
\n
\n\n
\n
\n
Partner-led enterprise accounts have clear health scores and escalation pathways.
\n
\n\n
"},{"text":"Why RecordPoint:","content":"
\n\n
Fast-growth Australian-owned company
\n
Competitive Remuneration Package with market base + attractive variables.
\n
Flexible work environment and a strong focus on work-life harmony
\n
Innovation is our way of life
\n
Personal Development budget for all staff
\n
Access to Employee Stock Ownership Plan
\n
A brilliant graduate program that provides both mentoring and growth opportunities for all
\n
Work on a product that makes a real social-good impact on the world
RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
\n
\n
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).
\n
\n
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
\n
\n
While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.
","openingPlain":"RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. \n \nOur global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E). \n \nBut there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better. \n \nWhile we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. \n","descriptionBody":"
About the Opportunity
\n
RecordPoint's largest and most complex customers require a CSM who can operate at the intersection of executive governance, commercial management, and technical oversight. The Customer Success Manager is responsible for driving customers through the full nine-stage customer journey from pre-sale handover through renewal and beyond.
\n
This role also carries partner-success responsibilities for partner-led enterprise accounts until RecordPoint reaches the dedicated partner revenue threshold, making it the most commercially complete individual-contributor role in the Customer Success team.
\n
This is RecordPoint's most senior individual-contributor customer role. It requires the ability to operate at executive level, drive governance outcomes, build compelling commercial cases, and maintain disciplined execution across complex, multi-stakeholder programs. It is not a relationship-maintenance role — it is an outcomes and orchestration role for people who are energised by accountability, complexity, and customer impact.
","descriptionBodyPlain":"About the Opportunity\nRecordPoint's largest and most complex customers require a CSM who can operate at the intersection of executive governance, commercial management, and technical oversight. The Customer Success Manager is responsible for driving customers through the full nine-stage customer journey from pre-sale handover through renewal and beyond. \nThis role also carries partner-success responsibilities for partner-led enterprise accounts until RecordPoint reaches the dedicated partner revenue threshold, making it the most commercially complete individual-contributor role in the Customer Success team. \nThis is RecordPoint's most senior individual-contributor customer role. It requires the ability to operate at executive level, drive governance outcomes, build compelling commercial cases, and maintain disciplined execution across complex, multi-stakeholder programs. It is not a relationship-maintenance role — it is an outcomes and orchestration role for people who are energised by accountability, complexity, and customer impact. \n","hostedUrl":"https://jobs.lever.co/recordpoint/648a7734-7881-497e-8832-59766dcad21c","applyUrl":"https://jobs.lever.co/recordpoint/648a7734-7881-497e-8832-59766dcad21c/apply"},{"additionalPlain":"Know more:\nBy checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about\nor our Life at RecordPoint blog: https://www.recordpoint.com/blog/what-its-like-to-work-at-recordpoint \n \nHow to apply:\nClick the 'apply now' button send us your CV.\nRecordPoint is an equal opportunities employer.\nWe offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.\nIf you want to know what to expect from a RecordPoint application process, read more here: https://www.recordpoint.com/careers\n \nNo recruiters please, we've got this one covered.\nYou will need to pass a police background check to be eligible for employment at RecordPoint.\n","additional":"
You will need to pass a police background check to be eligible for employment at RecordPoint.
","categories":{"commitment":"Full Time - Flexible location","department":"Engineering","location":"Melbourne, VIC, Australia","team":"Platform Engineering","allLocations":["Melbourne, VIC, Australia","Sydney, NSW, Australia"]},"createdAt":1778819753095,"descriptionPlain":"RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. \n \nOur global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E). \n \nBut there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better. \n \nWhile we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. \n\n\nScope:\nAs a Senior Platform Engineer at RecordPoint you are an experienced professional who uses their expertise and problem-solving skills to collaboratively develop new features and improve on existing components of our SaaS platform.\nYou will run technical streams of work coordinating several other engineers as you research, scope, design, estimate, and implement new features across our cloud infrastructure, DevOps, and security landscape. You’ll work with a highly motivated self directed team that plans out their continuous improvements to processes, addresses technical debt, and builds new cloud capabilities for our Application Engineers and customers. Your passion and curiosity will drive us to continue to innovate and push the status quo higher. We’re looking for both an individual contributor and an exemplary teammate.\n \n","description":"
RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
\n
\n
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).
\n
\n
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
\n
\n
While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.
Scope:
\n
\n
As a Senior Platform Engineer at RecordPoint you are an experienced professional who uses their expertise and problem-solving skills to collaboratively develop new features and improve on existing components of our SaaS platform.
\n
You will run technical streams of work coordinating several other engineers as you research, scope, design, estimate, and implement new features across our cloud infrastructure, DevOps, and security landscape. You’ll work with a highly motivated self directed team that plans out their continuous improvements to processes, addresses technical debt, and builds new cloud capabilities for our Application Engineers and customers. Your passion and curiosity will drive us to continue to innovate and push the status quo higher. We’re looking for both an individual contributor and an exemplary teammate.
Some of the technologies and patterns we work with:
\n
\n
\n
Azure DevOps and GitHub for CI/CD
\n
\n
\n
Kubernetes using GitOps (FluxCD) and Docker
\n
\n
\n
Cloud Infrastructure
\n
\n
\n
Azure CosmosDB, Kafka, Azure Service Bus, PostgreSQL, Virtual Machines and Scale Sets, Firebase and Firestore, Azure EntraID
\n
\n\n\n
\n
Cloud Network Topologies
\n
\n
\n
App Gateways, vNets, WAFs, NSGs, PrivateLinks and Private Endpoints, DNS, internal and external routing
\n
\n\n\n
\n
Infrastructure as Code using Terraform
\n
\n
\n
Develop, document, test and orchestrate CI/CD modules for consumption by a team of 50+ engineers
\n
\n\n\n
\n
Supporting applications and systems written in .Net, Python, and PowerShell
\n
\n\n
Who we’re looking for…
\n
\n
\n
Ability to clearly communicate complex technical concepts to both technical and non-technical stakeholders
\n
\n
\n
Confidence in conveying risks and trade-offs in a clear and concise manner
\n
\n
\n
Strong problem solving skills with the ability to diagnose complex distributed system issues
\n
\n
\n
Ability to influence engineering teams to adopt best practices in reliability and observability
\n
\n
\n
Takes a pragmatic approach to identifying risk, security, and compliance concerns and proactively manages them
\n
\n
\n
Strong documentation skills with a focus on clarity and usability
\n
\n
\n
Comfortable working through ambiguous problems with partial knowledge
\n
\n
\n
Ability to contribute effectively during active incidents
\n
\n
\n
Commitment to fostering a blameless and psychologically safe team environment
\n
\n
\n
Respectful and supportive communication style across all levels of the organization
\n
\n
\n
Passion for sharing knowledge and improving team-wide understanding
\n
\n
\n
Demonstrates curiosity and a drive to continuously improve systems and processes
\n
\n
\n
Embraces feedback and adapts quickly to changing environments
\n
\n
\n
Option for mentoring more junior members of the team via knowledge sharing and participation in graduate program
\n
\n\n
What you’ll do…
\n
\n
\n
Design, build, maintain, and operate cloud infrastructure across compute, storage, databases, networking, and security services.
\n
\n
\n
Define and manage infrastructure as code using Terraform along with an internally developed infrastructure module library with an audience 10+ cross functional teams
\n
\n
\n
Understand cloud network patterns and infrastructure such as Application Gateways, VNets, WAFs, NSGs, Private Links/Endpoints and internal/external routing.
\n
\n\n\n
\n
Support Kubernetes based platforms using Docker, GitOps practices, and tools such as FluxCD.
\n
\n
\n
Develop and maintain CI/CD pipelines, reusable pipeline templates, and deployment patterns using Azure DevOps and GitHub.
\n
\n
\n
Drive large, complex projects autonomously, from technical design through to delivery planning and scheduling, implementation, rollout, and launch.
\n
\n
\n
Tackle complex architectural challenges by applying standards and best practices. And applying them to guide the design and delivery of new projects.
\n
\n
\n
Define and break down high-level project goals into clear technical plans, implementation, and rollout phases
\n
\n\n\n
\n
Act as Technical Lead on key streams of work, guiding engineers through the entire development lifecycle
\n
\n
\n
Partner across engineering teams to tackle company-wide initiatives that can span across multiple projects
\n
\n
\n
Proactively identify gaps, technical debt, risks, and sources of toil, then shape them into practical streams of technical improvement work.
\n
\n
\n
Work with platform controls and patterns that support security, compliance, and regulatory requirements
\n
\n
\n
Work with tools such as MS Defender for Cloud, Sentinel, Rapid7, Drata, Tenable, and others
\n
\n\n\n
\n
Support audits and risk-related activities by helping validate the security and compliance posture of the platform.
\n
\n
\n
Work with our internal Risk team as well as 3rd party auditors and penetration testing groups to validate the security and compliance of the platform and product
\n
\n
\n
Provide feedback and act as consultants on customer Request For Proposals and vendor selection processes
\n
\n\n\n\n
Who you’ll be working with…
\n
\n
\n
Our CIS team brings together a broad mix of backgrounds, skills, and perspectives.
\n
\n
\n
The team includes people with:
\n
\n
\n
SRE, infrastructure, platform operations, and Software Engineers
\n
\n
\n
backgrounds working across the full development stack
\n
\n
\n
experience growing with the evolution of SRE, Platform Engineering, and modern cloud operations
\n
\n\n\n
\n
This mix helps us approach problems from multiple angles and gives each team member the opportunity to grow and learn from others whilst building skills across different areas of Platform Engineering.
\n
\n
\n
The team is distributed across Australia and the US West Coast time zones
\n
\n\n\n
\n
Our Application Engineering teams
\n
\n
\n
Developing a mix of on-premise and cloud native applications
\n
\n
\n
Handling billions of records
\n
\n
\n
Written in a mixture of .Net, Python, and PowerShell
\n
\n\n\n
\n
As well as our Support, IT, Sales, and Customer Experience teams.
\n
\n\n
"},{"text":"About You:","content":"\n
Australian Citizen is a MUST
\n
Exceptional problem solving and troubleshooting skills
\n
Extensive experience crafting and building software using the latest delivery techniques
\n
A real passion for quality, clean code, and continuous improvementA strong understanding of architectural concepts and cloud-based solution designHighly dedicated ethos.
\n
Take end-to-end of the work you're doing
\n
Demonstrable ability to motivate self and others, and a passion to mentor junior engineers
\n
Ability to influence both technical and non-technical stakeholders
\n
Considers the customer impact when making technical decisions
\n
A real appetite for learning and growing, both as an individual and teammate.
\n
A test-and-learn mindset with an emphasis on curiosity, collaboration, and care
\n"},{"text":"Why RecordPoint:","content":"\n
Fast-growth Australian-owned company
\n
Flexible work environment and a strong focus on work-life harmony
\n
Innovation is our way of life
\n
Personal Development budget for all staff
\n
Access to Employee Stock Ownership Plan
\n
A brilliant graduate program that provides both mentoring and growth opportunities for all
\n
Work on a product that makes a real social-good impact on the world
RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
\n
\n
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).
\n
\n
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
\n
\n
While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.
","openingPlain":"RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. \n \nOur global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E). \n \nBut there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better. \n \nWhile we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. \n","descriptionBody":"
Scope:
\n
\n
As a Senior Platform Engineer at RecordPoint you are an experienced professional who uses their expertise and problem-solving skills to collaboratively develop new features and improve on existing components of our SaaS platform.
\n
You will run technical streams of work coordinating several other engineers as you research, scope, design, estimate, and implement new features across our cloud infrastructure, DevOps, and security landscape. You’ll work with a highly motivated self directed team that plans out their continuous improvements to processes, addresses technical debt, and builds new cloud capabilities for our Application Engineers and customers. Your passion and curiosity will drive us to continue to innovate and push the status quo higher. We’re looking for both an individual contributor and an exemplary teammate.
\n
\n
","descriptionBodyPlain":"Scope:\nAs a Senior Platform Engineer at RecordPoint you are an experienced professional who uses their expertise and problem-solving skills to collaboratively develop new features and improve on existing components of our SaaS platform.\nYou will run technical streams of work coordinating several other engineers as you research, scope, design, estimate, and implement new features across our cloud infrastructure, DevOps, and security landscape. You’ll work with a highly motivated self directed team that plans out their continuous improvements to processes, addresses technical debt, and builds new cloud capabilities for our Application Engineers and customers. Your passion and curiosity will drive us to continue to innovate and push the status quo higher. We’re looking for both an individual contributor and an exemplary teammate.\n \n","hostedUrl":"https://jobs.lever.co/recordpoint/1f282f5b-79bb-4d85-8654-74c1d8667a24","applyUrl":"https://jobs.lever.co/recordpoint/1f282f5b-79bb-4d85-8654-74c1d8667a24/apply"},{"additionalPlain":"Know more:\nBy checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about\nor our Life at RecordPoint blog: https://www.recordpoint.com/blog/what-its-like-to-work-at-recordpoint \n \nHow to apply:\nClick the 'apply now' button send us your CV.\nRecordPoint is an equal opportunities employer.\nWe offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.\nIf you want to know what to expect from a RecordPoint application process, read more here: https://www.recordpoint.com/careers\n \nNo recruiters please, we've got this one covered.\nYou will need to pass a police background check to be eligible for employment at RecordPoint.\n","additional":"
You will need to pass a police background check to be eligible for employment at RecordPoint.
","categories":{"commitment":"Full Time - Flexible location","department":"Engineering","location":"Melbourne, VIC, Australia","team":"Application Engineering","allLocations":["Melbourne, VIC, Australia","Sydney, NSW, Australia"]},"createdAt":1779691759544,"descriptionPlain":"RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. \n \nOur global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E). \n \nBut there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better. \n \nWhile we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. \n\n\nAbout the role:\nAs a Software Engineer at RecordPoint, you are a capable and growing professional who applies your technical skills and problem-solving ability to collaboratively develop new features and improve existing components of our SaaS product. You work across the product stack, considering the UI implications of what you build, how your work deploys into real-world environments, and the impact it has on our customers.\nYou will contribute to initiatives within your scrum team, helping to research, scope, design, and implement effective solutions with support and guidance from senior engineers. You will continue to build your technical judgement, communicate clearly with your team, and take ownership of well-defined areas of work from implementation through to delivery.\nYou will be a strong individual contributor and a collaborative teammate, bringing curiosity, care, and a continuous improvement mindset to the way we build software at RecordPoint.\n","description":"
RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
\n
\n
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).
\n
\n
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
\n
\n
While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.
\n
About the role:
\n
As a Software Engineer at RecordPoint, you are a capable and growing professional who applies your technical skills and problem-solving ability to collaboratively develop new features and improve existing components of our SaaS product. You work across the product stack, considering the UI implications of what you build, how your work deploys into real-world environments, and the impact it has on our customers.
\n
You will contribute to initiatives within your scrum team, helping to research, scope, design, and implement effective solutions with support and guidance from senior engineers. You will continue to build your technical judgement, communicate clearly with your team, and take ownership of well-defined areas of work from implementation through to delivery.
\n
You will be a strong individual contributor and a collaborative teammate, bringing curiosity, care, and a continuous improvement mindset to the way we build software at RecordPoint.
\n
","id":"73f6c6de-44e9-4e36-90ac-f30e678b2273","lists":[{"text":"You Will Do:","content":"\n
\n
\n
\n
Engage in hands-on development across full Software Development Lifecycle.
\n
\n
\n
Participate in the design, delivery and documentation of RecordPoint solutions to customers.
\n
\n
\n
Support our Cloud based SaaS service and build an understanding of the deployment models for both RecordPoint Cloud & Hybrid solutions.
\n
\n
\n
Perform engineering analysis of product and provide sound decision making for software engineering and product development.
\n
\n
\n
Ensure technical designs are well documented, kept up to date and communicated across the engineering team.
\n
\n
\n
Ensure code is maintained and testable through automated testing frameworks.
\n
\n
\n
Keep abreast of technology trends and incorporate new standards and technology into the product where appropriate.
\n
\n
\n
Work alongside other engineers, participating in engineering meetings and assisting other team members where required.
\n
\n
\n
Develop your productivity skills by learning source control, editors, the build system, AI practices, and other tools as well as testing best practices.
\n
\n
\n
Become a subject matter owner of components within our architecture.
\n
\n\n\n
"},{"text":"You Will Bring:","content":"\n
\n
Broad knowledge of core Computer Science concepts.
\n
\n
\n
Professional experience working in a development team, crafting and building software using the latest delivery techniques.
\n
\n
\n
Experience building a SaaS product.
\n
\n
\n
Exceptional problem solving and troubleshooting skills.
\n
\n
\n
Skills for effectively communicating status to the team.
\n
\n
\n
A real passion for quality, clean code and continuous improvement.
\n
\n
\n
An understanding of architectural concepts and cloud-based solution design.
\n
\n
\n
A highly dedicated ethos and take end-to-end responsibility of the work you're doing.
\n
\n
\n
A test-and-learn mindset with an emphasis on curiosity, collaboration and care.
\n
\n
\n
Exhibit RecordPoint's core values, and focuses on understanding and living these values.
\n
\n
\n
Accept feedback graciously and learn from everything you do.
\n
\n
\n
The capability to take well-defined sub-tasks and complete these tasks.
RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
\n
\n
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).
\n
\n
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
\n
\n
While we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join.
","openingPlain":"RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. \n \nOur global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E). \n \nBut there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better. \n \nWhile we've got all the perks you'd expect — think truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options — you might find that the greatest benefit of all, is the team you join. \n","descriptionBody":"
\n
About the role:
\n
As a Software Engineer at RecordPoint, you are a capable and growing professional who applies your technical skills and problem-solving ability to collaboratively develop new features and improve existing components of our SaaS product. You work across the product stack, considering the UI implications of what you build, how your work deploys into real-world environments, and the impact it has on our customers.
\n
You will contribute to initiatives within your scrum team, helping to research, scope, design, and implement effective solutions with support and guidance from senior engineers. You will continue to build your technical judgement, communicate clearly with your team, and take ownership of well-defined areas of work from implementation through to delivery.
\n
You will be a strong individual contributor and a collaborative teammate, bringing curiosity, care, and a continuous improvement mindset to the way we build software at RecordPoint.
\n
","descriptionBodyPlain":"About the role:\nAs a Software Engineer at RecordPoint, you are a capable and growing professional who applies your technical skills and problem-solving ability to collaboratively develop new features and improve existing components of our SaaS product. You work across the product stack, considering the UI implications of what you build, how your work deploys into real-world environments, and the impact it has on our customers.\nYou will contribute to initiatives within your scrum team, helping to research, scope, design, and implement effective solutions with support and guidance from senior engineers. You will continue to build your technical judgement, communicate clearly with your team, and take ownership of well-defined areas of work from implementation through to delivery.\nYou will be a strong individual contributor and a collaborative teammate, bringing curiosity, care, and a continuous improvement mindset to the way we build software at RecordPoint.\n","hostedUrl":"https://jobs.lever.co/recordpoint/73f6c6de-44e9-4e36-90ac-f30e678b2273","applyUrl":"https://jobs.lever.co/recordpoint/73f6c6de-44e9-4e36-90ac-f30e678b2273/apply"}]