[{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time","department":"Prominent Edge LLC","location":"Gaithersburg, MD","team":"Current Federal Openings","allLocations":["Gaithersburg, MD"]},"createdAt":1743100020153,"descriptionPlain":"We are looking for a Business Support Analyst with financial application knowledge for Tier I Help Desk in Gaithersburg, MD to join our team at Prominent Edge. We are a small, stable, growing company that believes in doing things right. This role serves as the customer-facing, single point to assist end users of all skill levels over the phone, in person, or by using other assistance technologies to address a wide variety of questions concerning financial and administrative applications as well as to follow up to ensure customer satisfaction.\n","description":"We are looking for a Business Support Analyst with financial application knowledge for Tier I Help Desk in Gaithersburg, MD to join our team at Prominent Edge. We are a small, stable, growing company that believes in doing things right. This role serves as the customer-facing, single point to assist end users of all skill levels over the phone, in person, or by using other assistance technologies to address a wide variety of questions concerning financial and administrative applications as well as to follow up to ensure customer satisfaction.
","id":"6dcf6027-0de9-4c1b-8aa6-9e77f4ebb56e","lists":[{"text":"Minimum Qualifications","content":"\nDemonstrated progressive experience in a service desk/help desk environment supporting financial and administrative applications.\nExperienced working in a team-oriented, collaborative environment.\nExcellent customer service, verbal, and written communication skills. Proven ability to follow written and verbal instructions.\nAbility to deal with problems involving few concrete variables in standardized situations. Proven ability to resolve problems quickly using sound judgement.\nProficient understanding of general accounting principles.\nProficient in Microsoft technologies, including Word, Excel, PowerPoint, Outlook, and Teams as well as with Adobe and with Internet browsers.\nProven ability to prioritize multiple tasks in a fast-paced environment.\nExceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.\nDemonstrated strong documentation skills.\nAbility to absorb and retain information quickly with a demonstrated ability to conduct research on a wide range of computing issues. Proven analytical and problem-solving abilities.\n"},{"text":"Minimum Education","content":"\nAssociate’s degree with one year of responsible experience working with financial and administrative application experience, or equivalent to two years of coursework from an accredited college or university and one year of responsible experience working with financial and administrative application experience or relevant experience as determined by the COR on a case-by-case basis.\n"},{"text":"W2 Benefits","content":"\n3 weeks paid time off per year + 10 Holidays\nSix percent 401(k) matching, vested immediately\nWe offer comprehensive health care plan(s) with nationwide coverage for you and your family\nThis organization participates in E-Verify\n"}],"text":"Business Support Analyst (CIC)","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"We are looking for a Business Support Analyst with financial application knowledge for Tier I Help Desk in Gaithersburg, MD to join our team at Prominent Edge. We are a small, stable, growing company that believes in doing things right. This role serves as the customer-facing, single point to assist end users of all skill levels over the phone, in person, or by using other assistance technologies to address a wide variety of questions concerning financial and administrative applications as well as to follow up to ensure customer satisfaction.
","descriptionBodyPlain":"We are looking for a Business Support Analyst with financial application knowledge for Tier I Help Desk in Gaithersburg, MD to join our team at Prominent Edge. We are a small, stable, growing company that believes in doing things right. This role serves as the customer-facing, single point to assist end users of all skill levels over the phone, in person, or by using other assistance technologies to address a wide variety of questions concerning financial and administrative applications as well as to follow up to ensure customer satisfaction.\n","hostedUrl":"https://jobs.lever.co/prominentedge/6dcf6027-0de9-4c1b-8aa6-9e77f4ebb56e","applyUrl":"https://jobs.lever.co/prominentedge/6dcf6027-0de9-4c1b-8aa6-9e77f4ebb56e/apply"},{"additional":"","additionalPlain":"","categories":{"department":"Prominent Edge LLC","location":"Washington, D. C.","team":"Current Federal Openings","allLocations":["Washington, D. C."]},"createdAt":1778762167052,"descriptionPlain":"As Director, US R&D, you will build GovCloud-native engineering capability purpose-built to serve US federal customers at the highest classification levels.\nYou will own the migration of a platform to a US Government Cloud environment, build and lead the US engineering team, and serve as the primary technical interface between federal agency customers and a global product and engineering organization.\nWhat You'll Do\nEstablish R&D Function\nDefine the structure, processes, and operating model for R&D team.\nHire, mentor, and grow a high-performing team of cleared engineers and DevOps practitioners.\nIntegrate the new R&D function with current commercial and business development operations.\nPartner closely with global R&D leadership to align the US team with the broader engineering roadmap and architecture.\nLead the GovCloud Migration\nOwn the end-to-end technical migration of Windward's Maritime AI™ platform to a US GovCloud environment (AWS GovCloud, Azure Government, or equivalent).\nArchitect and implement cloud infrastructure that meets FedRAMP, IL4/IL5, CMMC, NIST 800-53, and other applicable federal compliance frameworks.\nBuild and maintain the full DevOps pipeline — CI/CD, infrastructure-as-code, container orchestration, observability, and incident response — within a cleared, controlled environment.\nEnsure the migrated platform meets all security, availability, and performance SLAs required for federal production deployments.\nDevelop and Maintain the Solution\nContribute hands-on development and technical design to platform features, integrations, and capability enhancements for the US federal market.\nMaintain, support, and continuously improve the live US production environment, acting as the escalation owner for critical issues.\nEstablish engineering best practices, documentation standards, and operational runbooks for the US environment.\nIdentify opportunities to adapt global platform capabilities to the specific operational and mission requirements of US federal customers.\nOwn the Customer Technical Relationship\nServe as the primary technical point of contact for US federal agency customers, owning the relationship from deployment through ongoing operations.\nTranslate mission requirements and customer feedback into concrete engineering priorities for the global R&D team.\nLead technical reviews, architecture sessions, and capability briefings with federal stakeholders, including program managers, technical leads, and senior agency officials.\nWhat Success Looks Like\nWindward's platform is fully operational in a US GovCloud environment, cleared and compliant for federal production use within the first year.\nA high-performing, cleared US R&D team is in place and executing at the standard Windward is known for globally.\nUS federal customers experience seamless, secure deployments and feel the Windward team is a true mission partner — not just a vendor.\nThe US R&D function operates as a first-class node in Windward's global engineering organization, contributing capability and insight back to the product.\n \nRequirements\nAgentic-First Mindset\nDeeply committed to agentic ways of working — you default to automation, not manual process, and bring that instinct into everything you build and lead.\nHands-on experience with AI coding and agentic development tools such as Claude Code, GitHub Copilot, Cursor, or equivalent — and a track record of embedding these into engineering workflows.\nProven ability to drive an engineering organization toward full agentic operations: automated pipelines, self-healing infrastructure, AI-assisted development, and continuous autonomous testing and deployment.\nPassion for pushing the boundaries of what engineering teams can automate — and the credibility to bring a team along on that journey.\nExperience\n10+ years of combined software engineering, DevOps, and cloud infrastructure experience, with at least 3–5 years in a senior technical leadership role.\nProven, hands-on experience deploying and operating workloads in US GovCloud environments (AWS GovCloud, Azure Government, or equivalent).\nStrong developer background with proficiency in at least one modern language (Python, Go, Java, or similar) and cloud-native, microservices architectures.\nExperience building or leading technical teams in cleared environments, including hiring for and maintaining security clearances.\nDemonstrated track record as a customer-facing technical leader, comfortable engaging with senior government stakeholders at program and executive levels.\nTechnical Depth\nDeep knowledge of federal compliance frameworks: FedRAMP, NIST 800-53, IL4/IL5, CMMC, and/or ITAR.\nHands-on expertise with Kubernetes, Terraform, GitOps pipelines, and modern observability tooling in restricted or air-gapped environments.\nFamiliarity with data fusion architectures, multi-source intelligence platforms, or AI/ML deployment in CUI or classified environments — a strong advantage.\nComfort with REST APIs, data engineering, and cloud security fundamentals (identity, access controls, encryption at rest and in transit).\nExperience integrating with or deploying Palantir platforms (Gotham, Foundry, AIP) in federal environments — a significant advantage. Former Palantir employees are strongly encouraged to apply.\nClearance & Eligibility\nActive Top Secret; TS/SCI .\nWillingness to support clearance upgrades as required by the mission.\nLeadership & Culture\nBuilder mindset — energized by creating from scratch, comfortable navigating ambiguity, and focused on outcomes over process.\nExceptional communicator — credible with mission operators, technical peers, and C-level executives alike.\nTeam-first orientation — collaborative, transparent, and invested in the growth of the people around you.\nAligned with Windward's mission: delivering intelligence that matters, to people whose decisions matter.\nWhy Prominent Edge\nAs the Director of US R&D, you won't be inheriting someone else's roadmap. You'll be writing it. If the idea of standing up a cleared engineering team, migrating a production AI platform to GovCloud, and becoming the technical face of that work to some of the most consequential customers in the world sounds like the role you've been waiting for — we'd like to meet you.\n \n","description":"\n
As Director, US R&D, you will build GovCloud-native engineering capability purpose-built to serve US federal customers at the highest classification levels.
\n
You will own the migration of a platform to a US Government Cloud environment, build and lead the US engineering team, and serve as the primary technical interface between federal agency customers and a global product and engineering organization.
\n
What You'll Do
\n
Establish R&D Function
\n
\n- Define the structure, processes, and operating model for R&D team.
\n- Hire, mentor, and grow a high-performing team of cleared engineers and DevOps practitioners.
\n- Integrate the new R&D function with current commercial and business development operations.
\n- Partner closely with global R&D leadership to align the US team with the broader engineering roadmap and architecture.
\n
\n
Lead the GovCloud Migration
\n
\n- Own the end-to-end technical migration of Windward's Maritime AI™ platform to a US GovCloud environment (AWS GovCloud, Azure Government, or equivalent).
\n- Architect and implement cloud infrastructure that meets FedRAMP, IL4/IL5, CMMC, NIST 800-53, and other applicable federal compliance frameworks.
\n- Build and maintain the full DevOps pipeline — CI/CD, infrastructure-as-code, container orchestration, observability, and incident response — within a cleared, controlled environment.
\n- Ensure the migrated platform meets all security, availability, and performance SLAs required for federal production deployments.
\n
\n
Develop and Maintain the Solution
\n
\n- Contribute hands-on development and technical design to platform features, integrations, and capability enhancements for the US federal market.
\n- Maintain, support, and continuously improve the live US production environment, acting as the escalation owner for critical issues.
\n- Establish engineering best practices, documentation standards, and operational runbooks for the US environment.
\n- Identify opportunities to adapt global platform capabilities to the specific operational and mission requirements of US federal customers.
\n
\n
Own the Customer Technical Relationship
\n
\n- Serve as the primary technical point of contact for US federal agency customers, owning the relationship from deployment through ongoing operations.
\n- Translate mission requirements and customer feedback into concrete engineering priorities for the global R&D team.
\n- Lead technical reviews, architecture sessions, and capability briefings with federal stakeholders, including program managers, technical leads, and senior agency officials.
\n
\n
What Success Looks Like
\n
\n- Windward's platform is fully operational in a US GovCloud environment, cleared and compliant for federal production use within the first year.
\n- A high-performing, cleared US R&D team is in place and executing at the standard Windward is known for globally.
\n- US federal customers experience seamless, secure deployments and feel the Windward team is a true mission partner — not just a vendor.
\n- The US R&D function operates as a first-class node in Windward's global engineering organization, contributing capability and insight back to the product.
\n
\n
\n
Requirements
\n
Agentic-First Mindset
\n
\n- Deeply committed to agentic ways of working — you default to automation, not manual process, and bring that instinct into everything you build and lead.
\n- Hands-on experience with AI coding and agentic development tools such as Claude Code, GitHub Copilot, Cursor, or equivalent — and a track record of embedding these into engineering workflows.
\n- Proven ability to drive an engineering organization toward full agentic operations: automated pipelines, self-healing infrastructure, AI-assisted development, and continuous autonomous testing and deployment.
\n- Passion for pushing the boundaries of what engineering teams can automate — and the credibility to bring a team along on that journey.
\n
\n
Experience
\n
\n- 10+ years of combined software engineering, DevOps, and cloud infrastructure experience, with at least 3–5 years in a senior technical leadership role.
\n- Proven, hands-on experience deploying and operating workloads in US GovCloud environments (AWS GovCloud, Azure Government, or equivalent).
\n- Strong developer background with proficiency in at least one modern language (Python, Go, Java, or similar) and cloud-native, microservices architectures.
\n- Experience building or leading technical teams in cleared environments, including hiring for and maintaining security clearances.
\n- Demonstrated track record as a customer-facing technical leader, comfortable engaging with senior government stakeholders at program and executive levels.
\n
\n
Technical Depth
\n
\n- Deep knowledge of federal compliance frameworks: FedRAMP, NIST 800-53, IL4/IL5, CMMC, and/or ITAR.
\n- Hands-on expertise with Kubernetes, Terraform, GitOps pipelines, and modern observability tooling in restricted or air-gapped environments.
\n- Familiarity with data fusion architectures, multi-source intelligence platforms, or AI/ML deployment in CUI or classified environments — a strong advantage.
\n- Comfort with REST APIs, data engineering, and cloud security fundamentals (identity, access controls, encryption at rest and in transit).
\n- Experience integrating with or deploying Palantir platforms (Gotham, Foundry, AIP) in federal environments — a significant advantage. Former Palantir employees are strongly encouraged to apply.
\n
\n
Clearance & Eligibility
\n
\n- Active Top Secret; TS/SCI .
\n- Willingness to support clearance upgrades as required by the mission.
\n
\n
Leadership & Culture
\n
\n- Builder mindset — energized by creating from scratch, comfortable navigating ambiguity, and focused on outcomes over process.
\n- Exceptional communicator — credible with mission operators, technical peers, and C-level executives alike.
\n- Team-first orientation — collaborative, transparent, and invested in the growth of the people around you.
\n- Aligned with Windward's mission: delivering intelligence that matters, to people whose decisions matter.
\n
\n
Why Prominent Edge
\n
As the Director of US R&D, you won't be inheriting someone else's roadmap. You'll be writing it. If the idea of standing up a cleared engineering team, migrating a production AI platform to GovCloud, and becoming the technical face of that work to some of the most consequential customers in the world sounds like the role you've been waiting for — we'd like to meet you.
\n
\n
\n
As Director, US R&D, you will build GovCloud-native engineering capability purpose-built to serve US federal customers at the highest classification levels.
\n
You will own the migration of a platform to a US Government Cloud environment, build and lead the US engineering team, and serve as the primary technical interface between federal agency customers and a global product and engineering organization.
\n
What You'll Do
\n
Establish R&D Function
\n
\n- Define the structure, processes, and operating model for R&D team.
\n- Hire, mentor, and grow a high-performing team of cleared engineers and DevOps practitioners.
\n- Integrate the new R&D function with current commercial and business development operations.
\n- Partner closely with global R&D leadership to align the US team with the broader engineering roadmap and architecture.
\n
\n
Lead the GovCloud Migration
\n
\n- Own the end-to-end technical migration of Windward's Maritime AI™ platform to a US GovCloud environment (AWS GovCloud, Azure Government, or equivalent).
\n- Architect and implement cloud infrastructure that meets FedRAMP, IL4/IL5, CMMC, NIST 800-53, and other applicable federal compliance frameworks.
\n- Build and maintain the full DevOps pipeline — CI/CD, infrastructure-as-code, container orchestration, observability, and incident response — within a cleared, controlled environment.
\n- Ensure the migrated platform meets all security, availability, and performance SLAs required for federal production deployments.
\n
\n
Develop and Maintain the Solution
\n
\n- Contribute hands-on development and technical design to platform features, integrations, and capability enhancements for the US federal market.
\n- Maintain, support, and continuously improve the live US production environment, acting as the escalation owner for critical issues.
\n- Establish engineering best practices, documentation standards, and operational runbooks for the US environment.
\n- Identify opportunities to adapt global platform capabilities to the specific operational and mission requirements of US federal customers.
\n
\n
Own the Customer Technical Relationship
\n
\n- Serve as the primary technical point of contact for US federal agency customers, owning the relationship from deployment through ongoing operations.
\n- Translate mission requirements and customer feedback into concrete engineering priorities for the global R&D team.
\n- Lead technical reviews, architecture sessions, and capability briefings with federal stakeholders, including program managers, technical leads, and senior agency officials.
\n
\n
What Success Looks Like
\n
\n- Windward's platform is fully operational in a US GovCloud environment, cleared and compliant for federal production use within the first year.
\n- A high-performing, cleared US R&D team is in place and executing at the standard Windward is known for globally.
\n- US federal customers experience seamless, secure deployments and feel the Windward team is a true mission partner — not just a vendor.
\n- The US R&D function operates as a first-class node in Windward's global engineering organization, contributing capability and insight back to the product.
\n
\n
\n
Requirements
\n
Agentic-First Mindset
\n
\n- Deeply committed to agentic ways of working — you default to automation, not manual process, and bring that instinct into everything you build and lead.
\n- Hands-on experience with AI coding and agentic development tools such as Claude Code, GitHub Copilot, Cursor, or equivalent — and a track record of embedding these into engineering workflows.
\n- Proven ability to drive an engineering organization toward full agentic operations: automated pipelines, self-healing infrastructure, AI-assisted development, and continuous autonomous testing and deployment.
\n- Passion for pushing the boundaries of what engineering teams can automate — and the credibility to bring a team along on that journey.
\n
\n
Experience
\n
\n- 10+ years of combined software engineering, DevOps, and cloud infrastructure experience, with at least 3–5 years in a senior technical leadership role.
\n- Proven, hands-on experience deploying and operating workloads in US GovCloud environments (AWS GovCloud, Azure Government, or equivalent).
\n- Strong developer background with proficiency in at least one modern language (Python, Go, Java, or similar) and cloud-native, microservices architectures.
\n- Experience building or leading technical teams in cleared environments, including hiring for and maintaining security clearances.
\n- Demonstrated track record as a customer-facing technical leader, comfortable engaging with senior government stakeholders at program and executive levels.
\n
\n
Technical Depth
\n
\n- Deep knowledge of federal compliance frameworks: FedRAMP, NIST 800-53, IL4/IL5, CMMC, and/or ITAR.
\n- Hands-on expertise with Kubernetes, Terraform, GitOps pipelines, and modern observability tooling in restricted or air-gapped environments.
\n- Familiarity with data fusion architectures, multi-source intelligence platforms, or AI/ML deployment in CUI or classified environments — a strong advantage.
\n- Comfort with REST APIs, data engineering, and cloud security fundamentals (identity, access controls, encryption at rest and in transit).
\n- Experience integrating with or deploying Palantir platforms (Gotham, Foundry, AIP) in federal environments — a significant advantage. Former Palantir employees are strongly encouraged to apply.
\n
\n
Clearance & Eligibility
\n
\n- Active Top Secret; TS/SCI .
\n- Willingness to support clearance upgrades as required by the mission.
\n
\n
Leadership & Culture
\n
\n- Builder mindset — energized by creating from scratch, comfortable navigating ambiguity, and focused on outcomes over process.
\n- Exceptional communicator — credible with mission operators, technical peers, and C-level executives alike.
\n- Team-first orientation — collaborative, transparent, and invested in the growth of the people around you.
\n- Aligned with Windward's mission: delivering intelligence that matters, to people whose decisions matter.
\n
\n
Why Prominent Edge
\n
As the Director of US R&D, you won't be inheriting someone else's roadmap. You'll be writing it. If the idea of standing up a cleared engineering team, migrating a production AI platform to GovCloud, and becoming the technical face of that work to some of the most consequential customers in the world sounds like the role you've been waiting for — we'd like to meet you.
\n
\n
We are looking for Lead Software Engineers with an active TS/SCI clearance to join our team at Prominent Edge. We are a small, stable, growing company that believes in doing things right. Our projects and the needs of our customers vary greatly; therefore, we always choose the approach and technology stack that best suits the particular problem and the goals of our customers. We, therefore, want engineers who do high-quality work, stay current, and are up for learning and applying new technologies when appropriate.
We've been a 100% remote company before it was cool to be remote. We hire the best talent and always strive to exceed expectations. We leverage best-of-breed open source technologies to provide our customers with innovative user-centric solutions. We invest in our company culture and make sure that we have fun. If this sounds like the type of environment in which you would thrive, and you qualify for the position below, please apply -- we’d love to hear from you! Visit our careers page (
https://prominentedge.com/careers) to learn more, and visit our work page to get an idea of the type of work we do (
https://prominentedge.com/work).
Required Skills
• US Citizen with active TS/SCI clearance
• Experience as a Full-Stack Software Engineer working in an Agile development environment
• Experience leading project teams through the full development life cycle, including requirements analysis, architecture, design, coding, testing, and delivery of solutions
• Front-end development skills using modern JavaScript frameworks, such as ReactJS/React Native, Angular, or VueBackend development skills using server-side frameworks, such as NodeJS/Express, Flask, Django, or SpringDatabase skills (e.g., Postgres/PostGIS, SQLite, MySQL, SQL Server, Elasticsearch, MongoDB, Redis, etc.)
• Excellent interpersonal and communication skills
• Self-motivated, results-oriented, and team player
• BS degree in Computer Science or related field, or equivalent work experience
Additional Skills (“Nice to Have”)
• Open source geospatial technologies, such as Mapbox GL, GeoServer, etc.
• Data visualization using technologies such as Kibana, Tableau, D3, etc.
• Containerization and container orchestration, preferably using Docker and Kubernetes
• Cloud computing, especially using AWS services such as S3, RDS, SQS, EMR, or Kinesis Serverless approaches, preferably using AWS Lambda and Serverless Framework
• DevOps and Continuous Integration / Continuous Delivery (CI/CD), using technologies such as Jenkins or AWS CodeBuild3D web experience using technologies such as CesiumJS, WebGL, Unity, or Unreal
• Advanced technologies (machine learning, computer vision, image processing, data mining, data analytics), using tools such as TensorFlow, PyTorch, or Apache SparkScrum MasterAdvanced degree (MS or MBA)
","id":"440b175c-2515-42ef-a020-8425323b594f","lists":[],"text":"Full Stack Software Engineer with TS/SCI clearance","country":"US","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"We are looking for Lead Software Engineers with an active TS/SCI clearance to join our team at Prominent Edge. We are a small, stable, growing company that believes in doing things right. Our projects and the needs of our customers vary greatly; therefore, we always choose the approach and technology stack that best suits the particular problem and the goals of our customers. We, therefore, want engineers who do high-quality work, stay current, and are up for learning and applying new technologies when appropriate.
We've been a 100% remote company before it was cool to be remote. We hire the best talent and always strive to exceed expectations. We leverage best-of-breed open source technologies to provide our customers with innovative user-centric solutions. We invest in our company culture and make sure that we have fun. If this sounds like the type of environment in which you would thrive, and you qualify for the position below, please apply -- we’d love to hear from you! Visit our careers page (
https://prominentedge.com/careers) to learn more, and visit our work page to get an idea of the type of work we do (
https://prominentedge.com/work).
Required Skills
• US Citizen with active TS/SCI clearance
• Experience as a Full-Stack Software Engineer working in an Agile development environment
• Experience leading project teams through the full development life cycle, including requirements analysis, architecture, design, coding, testing, and delivery of solutions
• Front-end development skills using modern JavaScript frameworks, such as ReactJS/React Native, Angular, or VueBackend development skills using server-side frameworks, such as NodeJS/Express, Flask, Django, or SpringDatabase skills (e.g., Postgres/PostGIS, SQLite, MySQL, SQL Server, Elasticsearch, MongoDB, Redis, etc.)
• Excellent interpersonal and communication skills
• Self-motivated, results-oriented, and team player
• BS degree in Computer Science or related field, or equivalent work experience
Additional Skills (“Nice to Have”)
• Open source geospatial technologies, such as Mapbox GL, GeoServer, etc.
• Data visualization using technologies such as Kibana, Tableau, D3, etc.
• Containerization and container orchestration, preferably using Docker and Kubernetes
• Cloud computing, especially using AWS services such as S3, RDS, SQS, EMR, or Kinesis Serverless approaches, preferably using AWS Lambda and Serverless Framework
• DevOps and Continuous Integration / Continuous Delivery (CI/CD), using technologies such as Jenkins or AWS CodeBuild3D web experience using technologies such as CesiumJS, WebGL, Unity, or Unreal
• Advanced technologies (machine learning, computer vision, image processing, data mining, data analytics), using tools such as TensorFlow, PyTorch, or Apache SparkScrum MasterAdvanced degree (MS or MBA)
","descriptionBodyPlain":"We are looking for Lead Software Engineers with an active TS/SCI clearance to join our team at Prominent Edge. We are a small, stable, growing company that believes in doing things right. Our projects and the needs of our customers vary greatly; therefore, we always choose the approach and technology stack that best suits the particular problem and the goals of our customers. We, therefore, want engineers who do high-quality work, stay current, and are up for learning and applying new technologies when appropriate.\n \nWe've been a 100% remote company before it was cool to be remote. We hire the best talent and always strive to exceed expectations. We leverage best-of-breed open source technologies to provide our customers with innovative user-centric solutions. We invest in our company culture and make sure that we have fun. If this sounds like the type of environment in which you would thrive, and you qualify for the position below, please apply -- we’d love to hear from you! Visit our careers page (https://prominentedge.com/careers) to learn more, and visit our work page to get an idea of the type of work we do (https://prominentedge.com/work).\n\nRequired Skills\n• US Citizen with active TS/SCI clearance\n• Experience as a Full-Stack Software Engineer working in an Agile development environment\n• Experience leading project teams through the full development life cycle, including requirements analysis, architecture, design, coding, testing, and delivery of solutions\n• Front-end development skills using modern JavaScript frameworks, such as ReactJS/React Native, Angular, or VueBackend development skills using server-side frameworks, such as NodeJS/Express, Flask, Django, or SpringDatabase skills (e.g., Postgres/PostGIS, SQLite, MySQL, SQL Server, Elasticsearch, MongoDB, Redis, etc.)\n• Excellent interpersonal and communication skills\n• Self-motivated, results-oriented, and team player\n• BS degree in Computer Science or related field, or equivalent work experience\n\nAdditional Skills (“Nice to Have”)\n• Open source geospatial technologies, such as Mapbox GL, GeoServer, etc.\n• Data visualization using technologies such as Kibana, Tableau, D3, etc.\n• Containerization and container orchestration, preferably using Docker and Kubernetes \n• Cloud computing, especially using AWS services such as S3, RDS, SQS, EMR, or Kinesis Serverless approaches, preferably using AWS Lambda and Serverless Framework\n• DevOps and Continuous Integration / Continuous Delivery (CI/CD), using technologies such as Jenkins or AWS CodeBuild3D web experience using technologies such as CesiumJS, WebGL, Unity, or Unreal\n• Advanced technologies (machine learning, computer vision, image processing, data mining, data analytics), using tools such as TensorFlow, PyTorch, or Apache SparkScrum MasterAdvanced degree (MS or MBA)\n\n\n","hostedUrl":"https://jobs.lever.co/prominentedge/440b175c-2515-42ef-a020-8425323b594f","applyUrl":"https://jobs.lever.co/prominentedge/440b175c-2515-42ef-a020-8425323b594f/apply"},{"additional":"","additionalPlain":"","categories":{"department":"Prominent Edge LLC","location":"Gaithersburg, MD","team":"Current Federal Openings","allLocations":["Gaithersburg, MD"]},"createdAt":1643057773054,"descriptionPlain":"We are looking for an Information Help Desk/ Windows Support in Gaithersburg, MD to join our team at Prominent Edge. We are a small, stable, growing company that believes in doing things right. Our projects and the needs of our customers vary greatly; therefore, we always choose the technology stack and approach that best suits the particular problem and the goals of our customers. As a result, we want engineers who do high-quality work, stay current, and are up for learning and applying new technologies when appropriate. \n\nRequired experience:\n· Supporting customers in-person and remotely\n· Writing simple documentation, step-by-step guides, or customer request details for others to read and use \n· Using knowledge base applications or sites to map situations to potential solutions\n· Applying basic network concepts in resolving customer issues\n· Applying standard operating procedures or known solutions.\n· Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users)\n\nRequired certifications:\n· ITIL Foundations v3 or v4 (the contractor has 40 business days from start date to obtain this certification)\n· Dell Hardware (the contractor has 20 business days from start date to obtain this certification)\n· CompTIA A+\n\nExperience supporting technology and users of technology in a customer support function or role, including at least three items below:\n· Windows endpoint device installation\n· Windows endpoint device break / fix & upgrade\n· Local and network printer installation & repair\n· UPS repair (APC)\n· Installation of Windows based COTS software & drivers,\n· Installing NIST Windows system images\n· Windows security patching\n· Malware & virus removal\n· Troubleshooting multifaceted incidents and questions\n\nW2 Benefits\nNot only you get to join our team of awesome playful ninjas, we also have great benefits:\n3 weeks paid time off per year+10 Holidays\nSix percent 401k matching, vested immediately\nWe offer comprehensive health care plan(s) with nationwide coverage for you and your family\nThis organization participates in E-Verify\n\nAbout You\nYou are organized and eager to accept responsibility.\nYou want a seat at the table at the inception of new efforts; you do not want things \"thrown over the wall\" to you.\nYou are an active listener, empathetic and willing to understand and internalize the unique needs and concerns of each individual client.\nYou adjust your speaking style for your audience and can interact successfully with both technical and non-technical clients.\nYou are detail-oriented but never lose sight of the Big Picture.\nYou can work equally well individually or as part of a team.\nU.S. citizenship required.\n\nAbout Us\nWe are both a Products and Services company. We not only create our own products but we also provide DevOps as a service to our clients.\n\"Hire the best people. Do the best work.\" is our Brand Statement.\nWe value teamwork. We support each other and believe in shared success.\nWe believe in Continuous Improvement.\nWe believe in Continuous Learning.\nWe work in both the Commercial and Government sectors.\nWe have been doing remote work since the inception of the company and are very good at it.\n","description":"We are looking for an Information Help Desk/ Windows Support in Gaithersburg, MD to join our team at Prominent Edge. We are a small, stable, growing company that believes in doing things right. Our projects and the needs of our customers vary greatly; therefore, we always choose the technology stack and approach that best suits the particular problem and the goals of our customers. As a result, we want engineers who do high-quality work, stay current, and are up for learning and applying new technologies when appropriate.
Required experience:
· Supporting customers in-person and remotely
· Writing simple documentation, step-by-step guides, or customer request details for others to read and use
· Using knowledge base applications or sites to map situations to potential solutions
· Applying basic network concepts in resolving customer issues
· Applying standard operating procedures or known solutions.
· Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users)
Required certifications:
· ITIL Foundations v3 or v4 (the contractor has 40 business days from start date to obtain this certification)
· Dell Hardware (the contractor has 20 business days from start date to obtain this certification)
· CompTIA A+
Experience supporting technology and users of technology in a customer support function or role, including at least three items below:
· Windows endpoint device installation
· Windows endpoint device break / fix & upgrade
· Local and network printer installation & repair
· UPS repair (APC)
· Installation of Windows based COTS software & drivers,
· Installing NIST Windows system images
· Windows security patching
· Malware & virus removal
· Troubleshooting multifaceted incidents and questions
W2 Benefits
Not only you get to join our team of awesome playful ninjas, we also have great benefits:
3 weeks paid time off per year+10 Holidays
Six percent 401k matching, vested immediately
We offer comprehensive health care plan(s) with nationwide coverage for you and your family
This organization participates in E-Verify
About You
You are organized and eager to accept responsibility.
You want a seat at the table at the inception of new efforts; you do not want things \"thrown over the wall\" to you.
You are an active listener, empathetic and willing to understand and internalize the unique needs and concerns of each individual client.
You adjust your speaking style for your audience and can interact successfully with both technical and non-technical clients.
You are detail-oriented but never lose sight of the Big Picture.
You can work equally well individually or as part of a team.
U.S. citizenship required.
About Us
We are both a Products and Services company. We not only create our own products but we also provide DevOps as a service to our clients.
\"Hire the best people. Do the best work.\" is our Brand Statement.
We value teamwork. We support each other and believe in shared success.
We believe in Continuous Improvement.
We believe in Continuous Learning.
We work in both the Commercial and Government sectors.
We have been doing remote work since the inception of the company and are very good at it.
","id":"51e6bf30-34e2-4d3e-a06e-f3529067eb0d","lists":[],"salaryRange":{"min":50000,"max":60000,"currency":"USD","interval":"per-year-salary"},"text":"Help Desk/ Windows Support","country":"US","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"We are looking for an Information Help Desk/ Windows Support in Gaithersburg, MD to join our team at Prominent Edge. We are a small, stable, growing company that believes in doing things right. Our projects and the needs of our customers vary greatly; therefore, we always choose the technology stack and approach that best suits the particular problem and the goals of our customers. As a result, we want engineers who do high-quality work, stay current, and are up for learning and applying new technologies when appropriate.
Required experience:
· Supporting customers in-person and remotely
· Writing simple documentation, step-by-step guides, or customer request details for others to read and use
· Using knowledge base applications or sites to map situations to potential solutions
· Applying basic network concepts in resolving customer issues
· Applying standard operating procedures or known solutions.
· Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users)
Required certifications:
· ITIL Foundations v3 or v4 (the contractor has 40 business days from start date to obtain this certification)
· Dell Hardware (the contractor has 20 business days from start date to obtain this certification)
· CompTIA A+
Experience supporting technology and users of technology in a customer support function or role, including at least three items below:
· Windows endpoint device installation
· Windows endpoint device break / fix & upgrade
· Local and network printer installation & repair
· UPS repair (APC)
· Installation of Windows based COTS software & drivers,
· Installing NIST Windows system images
· Windows security patching
· Malware & virus removal
· Troubleshooting multifaceted incidents and questions
W2 Benefits
Not only you get to join our team of awesome playful ninjas, we also have great benefits:
3 weeks paid time off per year+10 Holidays
Six percent 401k matching, vested immediately
We offer comprehensive health care plan(s) with nationwide coverage for you and your family
This organization participates in E-Verify
About You
You are organized and eager to accept responsibility.
You want a seat at the table at the inception of new efforts; you do not want things \"thrown over the wall\" to you.
You are an active listener, empathetic and willing to understand and internalize the unique needs and concerns of each individual client.
You adjust your speaking style for your audience and can interact successfully with both technical and non-technical clients.
You are detail-oriented but never lose sight of the Big Picture.
You can work equally well individually or as part of a team.
U.S. citizenship required.
About Us
We are both a Products and Services company. We not only create our own products but we also provide DevOps as a service to our clients.
\"Hire the best people. Do the best work.\" is our Brand Statement.
We value teamwork. We support each other and believe in shared success.
We believe in Continuous Improvement.
We believe in Continuous Learning.
We work in both the Commercial and Government sectors.
We have been doing remote work since the inception of the company and are very good at it.
","descriptionBodyPlain":"We are looking for an Information Help Desk/ Windows Support in Gaithersburg, MD to join our team at Prominent Edge. We are a small, stable, growing company that believes in doing things right. Our projects and the needs of our customers vary greatly; therefore, we always choose the technology stack and approach that best suits the particular problem and the goals of our customers. As a result, we want engineers who do high-quality work, stay current, and are up for learning and applying new technologies when appropriate. \n\nRequired experience:\n· Supporting customers in-person and remotely\n· Writing simple documentation, step-by-step guides, or customer request details for others to read and use \n· Using knowledge base applications or sites to map situations to potential solutions\n· Applying basic network concepts in resolving customer issues\n· Applying standard operating procedures or known solutions.\n· Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users)\n\nRequired certifications:\n· ITIL Foundations v3 or v4 (the contractor has 40 business days from start date to obtain this certification)\n· Dell Hardware (the contractor has 20 business days from start date to obtain this certification)\n· CompTIA A+\n\nExperience supporting technology and users of technology in a customer support function or role, including at least three items below:\n· Windows endpoint device installation\n· Windows endpoint device break / fix & upgrade\n· Local and network printer installation & repair\n· UPS repair (APC)\n· Installation of Windows based COTS software & drivers,\n· Installing NIST Windows system images\n· Windows security patching\n· Malware & virus removal\n· Troubleshooting multifaceted incidents and questions\n\nW2 Benefits\nNot only you get to join our team of awesome playful ninjas, we also have great benefits:\n3 weeks paid time off per year+10 Holidays\nSix percent 401k matching, vested immediately\nWe offer comprehensive health care plan(s) with nationwide coverage for you and your family\nThis organization participates in E-Verify\n\nAbout You\nYou are organized and eager to accept responsibility.\nYou want a seat at the table at the inception of new efforts; you do not want things \"thrown over the wall\" to you.\nYou are an active listener, empathetic and willing to understand and internalize the unique needs and concerns of each individual client.\nYou adjust your speaking style for your audience and can interact successfully with both technical and non-technical clients.\nYou are detail-oriented but never lose sight of the Big Picture.\nYou can work equally well individually or as part of a team.\nU.S. citizenship required.\n\nAbout Us\nWe are both a Products and Services company. We not only create our own products but we also provide DevOps as a service to our clients.\n\"Hire the best people. Do the best work.\" is our Brand Statement.\nWe value teamwork. We support each other and believe in shared success.\nWe believe in Continuous Improvement.\nWe believe in Continuous Learning.\nWe work in both the Commercial and Government sectors.\nWe have been doing remote work since the inception of the company and are very good at it.\n","hostedUrl":"https://jobs.lever.co/prominentedge/51e6bf30-34e2-4d3e-a06e-f3529067eb0d","applyUrl":"https://jobs.lever.co/prominentedge/51e6bf30-34e2-4d3e-a06e-f3529067eb0d/apply"}]