[{"additionalPlain":"Planned Parenthood South Texas is an Equal Opportunity Employer\nAt Planned Parenthood, our goal is for all individuals to feel a sense of belonging. We strongly embrace diversity and appreciate the differences - the varied perspective, reflection and insight - each individual brings to Planned Parenthood. We are an organization of inclusion - with equity, equality, and respect given to all individuals - regardless of their race, ethnicity/culture, color, national origin, citizenship, language, religion, sex/gender, gender identity or expression, sexual orientation, age, physical characteristics, disability, genetic information, marital or relationship status, pregnancy or pregnancy-related conditions, socioeconomic position, military/veteran status, or any other characteristic protected by law. At Planned Parenthood, we are all In This Together. \n\n\nPlease visit www.ppsouthtexas.org to learn more about the important work we are doing at Planned Parenthood.","additional":"
Planned Parenthood South Texas is an Equal Opportunity Employer
At Planned Parenthood, our goal is for all individuals to feel a sense of belonging. We strongly embrace diversity and appreciate the differences - the varied perspective, reflection and insight - each individual brings to Planned Parenthood. We are an organization of inclusion - with equity, equality, and respect given to all individuals - regardless of their race, ethnicity/culture, color, national origin, citizenship, language, religion, sex/gender, gender identity or expression, sexual orientation, age, physical characteristics, disability, genetic information, marital or relationship status, pregnancy or pregnancy-related conditions, socioeconomic position, military/veteran status, or any other characteristic protected by law. At Planned Parenthood, we are all In This Together.
Please visit
www.ppsouthtexas.org to learn more about the important work we are doing at Planned Parenthood.
","categories":{"commitment":"Full Time","department":"Health Centers","location":"San Antonio, TX","team":"Clinical/Healthcare","allLocations":["San Antonio, TX"]},"createdAt":1776891820333,"descriptionPlain":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.\n\nPlanned Parenthood South Texas is seeking a Clinician (NP/PA/CNM). This is a full-time position with day-time hours Monday - Friday, and rotating Saturdays. We offer excellent benefits that include: medical, dental, vision, disability and life insurance, paid holidays, paid time off, a 401k retirement plan & more!\n \n \nPOSITION SUMMARY:\nWith the collaboration of the affiliate Medical Director, the Clinician (Nurse Practitioner/Physician Assistant) functions in an expanded role in the area of ambulatory reproductive health care and primary care healthcare services. Working within the context of affiliate medical protocols, the Clinician will provide primary reproductive health care and primary care to patients of all ages. \n \nESSENTIAL FUNCTIONS:\n \n1. Secures a complete health history, including obstetric, gynecologic, contraceptive, medical, surgical, sexual, family health, and psychosocial; and records findings accurately and succinctly.\n \n2. Performs physical examinations with special emphasis on the reproductive system, including breast examination, pelvic examination, cancer screening tests, diagnosis of sexually transmitted infections (STIs), primary care, and other types of more specialized procedures as may be indicated by medical history.\n \n3. Provides telehealth services with special emphasis on Consultations, GAHT, Vaginitis, UTIs, STIs, Birth Control, Primary Care and PREP.\n \n4. Performs, orders, and interprets diagnostic studies as indicated and permitted by affiliate medical protocols.\n \n5. Recognizes and treats minor deviations from the normal, using prescribed protocols and consulting with the physician as needed.\n \n6. Provides relevant health information to include family planning, nutrition, sexual counseling, and principles of health promotion and maintenance.\n \n7. Collaborates with the health team and other community agencies and resources (e.g., physicians, local health departments, social service, nutritionists, dentists, and parent education groups), through joint planning and coordination of activities, in providing comprehensive care.\n \n8. Documents patient information in the Electronic Medical Record (EMR) in a complete and accurate manner.\n \n9. Complies and enforces the Health Insurance Portability and Accountability Act (HIPAA) as amended to ensure the privacy of protected health information (PHI / ePHI) in the execution of all job duties. Takes immediate action when a potential breach has occurred. \n \n10. Works to ensure understanding and acceptance, by colleagues, other professionals, consumers, and the community at large, of the role of the Woman’s Health Care Nurse Practitioner.\n \n11. Recognizes common non-gynecological medical problems and other deviations from normal and provides management or referral as appropriate.\n \n12. Recognizes ethical, legal, and professional issues inherent in providing care to women throughout the life cycle. \n \n13. Participates in clinic and affiliate efforts to achieve established goals for productivity.\n \n14. Participates in clinic and affiliate efforts to achieve established revenue cycle goals.\n \n15. Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.\n \n16. Performs other duties as assigned by the Medical Director, Senior Director of Clinical Services or Regional Health Care Director (as applicable to regional work area assigned). \n \n17. Complies with the Workplace and Customer Service Standards, which are a required part of the Organization’s orientation, training and performance standards. \n \nQUALIFICATIONS:\n \nEducation for NP: Texas licensed R.N. with completion of a certified Women’s Health Care or Family Nurse Practitioner training program or NCC/ANCC Certification. Texas certification of an advanced practice nurse.\n \nEducation for PA: Texas licensed P.A. with completion of an accredited P.A. program and certified by the National Commission on Certification of Physician Assistants.\n \nExperience: One year of experience since completion of a Nurse Practitioner/Physician Assistant Training Program is highly preferred. 1-3 years experience in women’s health care is highly desired. Electronic medical records (EMR) experience is highly preferred.\n \nSkills & Abilities: \n· Must be efficient and responsible in terms of patient management.\n· Good interpersonal skills.\n· Bilingual (Spanish) preferred. \n· Fully functional in general computer use and Microsoft Office.\n· Ability to effectively maintain complete and accurate Electronic Medical Records (EMR) is required.\n· Ability to work as an effective team member.\n· Ability to establish and maintain effective, positive professional work relationships.\n· Ability to write legibly so that other staff can read the records.\n· Access to personal transportation.\n· Sensitive and competent regarding issues of multiculturalism.\n· Comfortable with issues of sexual and reproductive health.\n· Able and willing to work for an Organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.\n· Demonstrates a strong, personal commitment to the Organization’s position on customer service, internally and externally, for all clients, all services and all departments.\n","description":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.
Planned Parenthood South Texas is seeking a Clinician (NP/PA/CNM). This is a full-time position with day-time hours Monday - Friday, and rotating Saturdays. We offer excellent benefits that include: medical, dental, vision, disability and life insurance, paid holidays, paid time off, a 401k retirement plan & more!
\n
\n
\nPOSITION SUMMARY:
\nWith the collaboration of the affiliate Medical Director, the Clinician (Nurse Practitioner/Physician Assistant) functions in an expanded role in the area of ambulatory reproductive health care and primary care healthcare services. Working within the context of affiliate medical protocols, the Clinician will provide primary reproductive health care and primary care to patients of all ages.
\n
\nESSENTIAL FUNCTIONS:
\n
\n1. Secures a complete health history, including obstetric, gynecologic, contraceptive, medical, surgical, sexual, family health, and psychosocial; and records findings accurately and succinctly.
\n
\n2. Performs physical examinations with special emphasis on the reproductive system, including breast examination, pelvic examination, cancer screening tests, diagnosis of sexually transmitted infections (STIs), primary care, and other types of more specialized procedures as may be indicated by medical history.
\n
\n3. Provides telehealth services with special emphasis on Consultations, GAHT, Vaginitis, UTIs, STIs, Birth Control, Primary Care and PREP.
\n
\n4. Performs, orders, and interprets diagnostic studies as indicated and permitted by affiliate medical protocols.
\n
\n5. Recognizes and treats minor deviations from the normal, using prescribed protocols and consulting with the physician as needed.
\n
\n6. Provides relevant health information to include family planning, nutrition, sexual counseling, and principles of health promotion and maintenance.
\n
\n7. Collaborates with the health team and other community agencies and resources (e.g., physicians, local health departments, social service, nutritionists, dentists, and parent education groups), through joint planning and coordination of activities, in providing comprehensive care.
\n
\n8. Documents patient information in the Electronic Medical Record (EMR) in a complete and accurate manner.
\n
\n9. Complies and enforces the Health Insurance Portability and Accountability Act (HIPAA) as amended to ensure the privacy of protected health information (PHI / ePHI) in the execution of all job duties. Takes immediate action when a potential breach has occurred.
\n
\n10. Works to ensure understanding and acceptance, by colleagues, other professionals, consumers, and the community at large, of the role of the Woman’s Health Care Nurse Practitioner.
\n
\n11. Recognizes common non-gynecological medical problems and other deviations from normal and provides management or referral as appropriate.
\n
\n12. Recognizes ethical, legal, and professional issues inherent in providing care to women throughout the life cycle.
\n
\n13. Participates in clinic and affiliate efforts to achieve established goals for productivity.
\n
\n14. Participates in clinic and affiliate efforts to achieve established revenue cycle goals.
\n
\n15. Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.
\n
\n16. Performs other duties as assigned by the Medical Director, Senior Director of Clinical Services or Regional Health Care Director (as applicable to regional work area assigned).
\n
\n17. Complies with the Workplace and Customer Service Standards, which are a required part of the Organization’s orientation, training and performance standards.
\n
\nQUALIFICATIONS:
\n
\nEducation for NP: Texas licensed R.N. with completion of a certified Women’s Health Care or Family Nurse Practitioner training program or NCC/ANCC Certification. Texas certification of an advanced practice nurse.
\n
\nEducation for PA: Texas licensed P.A. with completion of an accredited P.A. program and certified by the National Commission on Certification of Physician Assistants.
\n
\nExperience: One year of experience since completion of a Nurse Practitioner/Physician Assistant Training Program is highly preferred. 1-3 years experience in women’s health care is highly desired. Electronic medical records (EMR) experience is highly preferred.
\n
\nSkills & Abilities:
\n· Must be efficient and responsible in terms of patient management.
\n· Good interpersonal skills.
\n· Bilingual (Spanish) preferred.
\n· Fully functional in general computer use and Microsoft Office.
\n· Ability to effectively maintain complete and accurate Electronic Medical Records (EMR) is required.
\n· Ability to work as an effective team member.
\n· Ability to establish and maintain effective, positive professional work relationships.
\n· Ability to write legibly so that other staff can read the records.
\n· Access to personal transportation.
\n· Sensitive and competent regarding issues of multiculturalism.
\n· Comfortable with issues of sexual and reproductive health.
\n· Able and willing to work for an Organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.
\n· Demonstrates a strong, personal commitment to the Organization’s position on customer service, internally and externally, for all clients, all services and all departments.
","id":"e6fb39e4-cf4e-46e1-9872-daf52e2433e2","lists":[],"text":"Clinician (NP/PA/CNM) - Full Time","workplaceType":"onsite","opening":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.
","openingPlain":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.","descriptionBody":"Planned Parenthood South Texas is seeking a Clinician (NP/PA/CNM). This is a full-time position with day-time hours Monday - Friday, and rotating Saturdays. We offer excellent benefits that include: medical, dental, vision, disability and life insurance, paid holidays, paid time off, a 401k retirement plan & more!
\n
\n
\nPOSITION SUMMARY:
\nWith the collaboration of the affiliate Medical Director, the Clinician (Nurse Practitioner/Physician Assistant) functions in an expanded role in the area of ambulatory reproductive health care and primary care healthcare services. Working within the context of affiliate medical protocols, the Clinician will provide primary reproductive health care and primary care to patients of all ages.
\n
\nESSENTIAL FUNCTIONS:
\n
\n1. Secures a complete health history, including obstetric, gynecologic, contraceptive, medical, surgical, sexual, family health, and psychosocial; and records findings accurately and succinctly.
\n
\n2. Performs physical examinations with special emphasis on the reproductive system, including breast examination, pelvic examination, cancer screening tests, diagnosis of sexually transmitted infections (STIs), primary care, and other types of more specialized procedures as may be indicated by medical history.
\n
\n3. Provides telehealth services with special emphasis on Consultations, GAHT, Vaginitis, UTIs, STIs, Birth Control, Primary Care and PREP.
\n
\n4. Performs, orders, and interprets diagnostic studies as indicated and permitted by affiliate medical protocols.
\n
\n5. Recognizes and treats minor deviations from the normal, using prescribed protocols and consulting with the physician as needed.
\n
\n6. Provides relevant health information to include family planning, nutrition, sexual counseling, and principles of health promotion and maintenance.
\n
\n7. Collaborates with the health team and other community agencies and resources (e.g., physicians, local health departments, social service, nutritionists, dentists, and parent education groups), through joint planning and coordination of activities, in providing comprehensive care.
\n
\n8. Documents patient information in the Electronic Medical Record (EMR) in a complete and accurate manner.
\n
\n9. Complies and enforces the Health Insurance Portability and Accountability Act (HIPAA) as amended to ensure the privacy of protected health information (PHI / ePHI) in the execution of all job duties. Takes immediate action when a potential breach has occurred.
\n
\n10. Works to ensure understanding and acceptance, by colleagues, other professionals, consumers, and the community at large, of the role of the Woman’s Health Care Nurse Practitioner.
\n
\n11. Recognizes common non-gynecological medical problems and other deviations from normal and provides management or referral as appropriate.
\n
\n12. Recognizes ethical, legal, and professional issues inherent in providing care to women throughout the life cycle.
\n
\n13. Participates in clinic and affiliate efforts to achieve established goals for productivity.
\n
\n14. Participates in clinic and affiliate efforts to achieve established revenue cycle goals.
\n
\n15. Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.
\n
\n16. Performs other duties as assigned by the Medical Director, Senior Director of Clinical Services or Regional Health Care Director (as applicable to regional work area assigned).
\n
\n17. Complies with the Workplace and Customer Service Standards, which are a required part of the Organization’s orientation, training and performance standards.
\n
\nQUALIFICATIONS:
\n
\nEducation for NP: Texas licensed R.N. with completion of a certified Women’s Health Care or Family Nurse Practitioner training program or NCC/ANCC Certification. Texas certification of an advanced practice nurse.
\n
\nEducation for PA: Texas licensed P.A. with completion of an accredited P.A. program and certified by the National Commission on Certification of Physician Assistants.
\n
\nExperience: One year of experience since completion of a Nurse Practitioner/Physician Assistant Training Program is highly preferred. 1-3 years experience in women’s health care is highly desired. Electronic medical records (EMR) experience is highly preferred.
\n
\nSkills & Abilities:
\n· Must be efficient and responsible in terms of patient management.
\n· Good interpersonal skills.
\n· Bilingual (Spanish) preferred.
\n· Fully functional in general computer use and Microsoft Office.
\n· Ability to effectively maintain complete and accurate Electronic Medical Records (EMR) is required.
\n· Ability to work as an effective team member.
\n· Ability to establish and maintain effective, positive professional work relationships.
\n· Ability to write legibly so that other staff can read the records.
\n· Access to personal transportation.
\n· Sensitive and competent regarding issues of multiculturalism.
\n· Comfortable with issues of sexual and reproductive health.
\n· Able and willing to work for an Organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.
\n· Demonstrates a strong, personal commitment to the Organization’s position on customer service, internally and externally, for all clients, all services and all departments.
","descriptionBodyPlain":"Planned Parenthood South Texas is seeking a Clinician (NP/PA/CNM). This is a full-time position with day-time hours Monday - Friday, and rotating Saturdays. We offer excellent benefits that include: medical, dental, vision, disability and life insurance, paid holidays, paid time off, a 401k retirement plan & more!\n \n \nPOSITION SUMMARY:\nWith the collaboration of the affiliate Medical Director, the Clinician (Nurse Practitioner/Physician Assistant) functions in an expanded role in the area of ambulatory reproductive health care and primary care healthcare services. Working within the context of affiliate medical protocols, the Clinician will provide primary reproductive health care and primary care to patients of all ages. \n \nESSENTIAL FUNCTIONS:\n \n1. Secures a complete health history, including obstetric, gynecologic, contraceptive, medical, surgical, sexual, family health, and psychosocial; and records findings accurately and succinctly.\n \n2. Performs physical examinations with special emphasis on the reproductive system, including breast examination, pelvic examination, cancer screening tests, diagnosis of sexually transmitted infections (STIs), primary care, and other types of more specialized procedures as may be indicated by medical history.\n \n3. Provides telehealth services with special emphasis on Consultations, GAHT, Vaginitis, UTIs, STIs, Birth Control, Primary Care and PREP.\n \n4. Performs, orders, and interprets diagnostic studies as indicated and permitted by affiliate medical protocols.\n \n5. Recognizes and treats minor deviations from the normal, using prescribed protocols and consulting with the physician as needed.\n \n6. Provides relevant health information to include family planning, nutrition, sexual counseling, and principles of health promotion and maintenance.\n \n7. Collaborates with the health team and other community agencies and resources (e.g., physicians, local health departments, social service, nutritionists, dentists, and parent education groups), through joint planning and coordination of activities, in providing comprehensive care.\n \n8. Documents patient information in the Electronic Medical Record (EMR) in a complete and accurate manner.\n \n9. Complies and enforces the Health Insurance Portability and Accountability Act (HIPAA) as amended to ensure the privacy of protected health information (PHI / ePHI) in the execution of all job duties. Takes immediate action when a potential breach has occurred. \n \n10. Works to ensure understanding and acceptance, by colleagues, other professionals, consumers, and the community at large, of the role of the Woman’s Health Care Nurse Practitioner.\n \n11. Recognizes common non-gynecological medical problems and other deviations from normal and provides management or referral as appropriate.\n \n12. Recognizes ethical, legal, and professional issues inherent in providing care to women throughout the life cycle. \n \n13. Participates in clinic and affiliate efforts to achieve established goals for productivity.\n \n14. Participates in clinic and affiliate efforts to achieve established revenue cycle goals.\n \n15. Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.\n \n16. Performs other duties as assigned by the Medical Director, Senior Director of Clinical Services or Regional Health Care Director (as applicable to regional work area assigned). \n \n17. Complies with the Workplace and Customer Service Standards, which are a required part of the Organization’s orientation, training and performance standards. \n \nQUALIFICATIONS:\n \nEducation for NP: Texas licensed R.N. with completion of a certified Women’s Health Care or Family Nurse Practitioner training program or NCC/ANCC Certification. Texas certification of an advanced practice nurse.\n \nEducation for PA: Texas licensed P.A. with completion of an accredited P.A. program and certified by the National Commission on Certification of Physician Assistants.\n \nExperience: One year of experience since completion of a Nurse Practitioner/Physician Assistant Training Program is highly preferred. 1-3 years experience in women’s health care is highly desired. Electronic medical records (EMR) experience is highly preferred.\n \nSkills & Abilities: \n· Must be efficient and responsible in terms of patient management.\n· Good interpersonal skills.\n· Bilingual (Spanish) preferred. \n· Fully functional in general computer use and Microsoft Office.\n· Ability to effectively maintain complete and accurate Electronic Medical Records (EMR) is required.\n· Ability to work as an effective team member.\n· Ability to establish and maintain effective, positive professional work relationships.\n· Ability to write legibly so that other staff can read the records.\n· Access to personal transportation.\n· Sensitive and competent regarding issues of multiculturalism.\n· Comfortable with issues of sexual and reproductive health.\n· Able and willing to work for an Organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.\n· Demonstrates a strong, personal commitment to the Organization’s position on customer service, internally and externally, for all clients, all services and all departments.\n","country":null,"hostedUrl":"https://jobs.lever.co/ppsouthtexas/e6fb39e4-cf4e-46e1-9872-daf52e2433e2","applyUrl":"https://jobs.lever.co/ppsouthtexas/e6fb39e4-cf4e-46e1-9872-daf52e2433e2/apply"},{"additionalPlain":"Planned Parenthood South Texas is an Equal Opportunity Employer\nAt Planned Parenthood, our goal is for all individuals to feel a sense of belonging. We strongly embrace diversity and appreciate the differences - the varied perspective, reflection and insight - each individual brings to Planned Parenthood. We are an organization of inclusion - with equity, equality, and respect given to all individuals - regardless of their race, ethnicity/culture, color, national origin, citizenship, language, religion, sex/gender, gender identity or expression, sexual orientation, age, physical characteristics, disability, genetic information, marital or relationship status, pregnancy or pregnancy-related conditions, socioeconomic position, military/veteran status, or any other characteristic protected by law. At Planned Parenthood, we are all In This Together. \n\n\nPlease visit www.ppsouthtexas.org to learn more about the important work we are doing at Planned Parenthood.","additional":"
Planned Parenthood South Texas is an Equal Opportunity Employer
At Planned Parenthood, our goal is for all individuals to feel a sense of belonging. We strongly embrace diversity and appreciate the differences - the varied perspective, reflection and insight - each individual brings to Planned Parenthood. We are an organization of inclusion - with equity, equality, and respect given to all individuals - regardless of their race, ethnicity/culture, color, national origin, citizenship, language, religion, sex/gender, gender identity or expression, sexual orientation, age, physical characteristics, disability, genetic information, marital or relationship status, pregnancy or pregnancy-related conditions, socioeconomic position, military/veteran status, or any other characteristic protected by law. At Planned Parenthood, we are all In This Together.
Please visit
www.ppsouthtexas.org to learn more about the important work we are doing at Planned Parenthood.
","categories":{"commitment":"Per diem, Regular","department":"Health Centers","location":"San Antonio, TX","team":"Clinical/Healthcare","allLocations":["San Antonio, TX"]},"createdAt":1774551809531,"descriptionPlain":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.\n\nPlanned Parenthood South Texas is seeking a Clinician (NP/PA/CNM) to serve on a per diem basis.\n \nPOSITION SUMMARY:\nWith the collaboration of the affiliate Medical Director, the Clinician (Nurse Practitioner/Physician Assistant) functions in an expanded role in the area of ambulatory reproductive health care and primary care healthcare services. Working within the context of affiliate medical protocols, the Clinician will provide primary reproductive health care and primary care to patients of all ages. Provides high quality after-hours on-call patient care by phone, as assigned. \n \nESSENTIAL FUNCTIONS:\n \n1. Secures a complete health history, including obstetric, gynecologic, contraceptive, medical, surgical, sexual, family health, and psychosocial; and records findings accurately and succinctly.\n \n2. Performs physical examinations with special emphasis on the reproductive system, including breast examination, pelvic examination, cancer screening tests, diagnosis of sexually transmitted infections (STIs), primary care, and other types of more specialized procedures as may be indicated by medical history.\n \n3. Provides telehealth services with special emphasis on Consultations, GAHT, Vaginitis, UTIs, STIs, Birth Control, Primary Care and PREP.\n \n4. Performs, orders, and interprets diagnostic studies as indicated and permitted by affiliate medical protocols.\n \n5. Recognizes and treats minor deviations from the normal, using prescribed protocols and consulting with the physician as needed.\n \n6. Provides relevant health information to include family planning, nutrition, sexual counseling, and principles of health promotion and maintenance.\n \n7. Collaborates with the health team and other community agencies and resources (e.g., physicians, local health departments, social service, nutritionists, dentists, and parent education groups), through joint planning and coordination of activities, in providing comprehensive care.\n \n8. Documents patient information in the Electronic Medical Record (EMR) in a complete and accurate manner.\n \n9. Complies and enforces the Health Insurance Portability and Accountability Act (HIPAA) as amended to ensure the privacy of protected health information (PHI / ePHI) in the execution of all job duties. Takes immediate action when a potential breach has occurred. \n \n10. Works to ensure understanding and acceptance, by colleagues, other professionals, consumers, and the community at large, of the role of the Woman’s Health Care Nurse Practitioner.\n \n11. Recognizes common non-gynecological medical problems and other deviations from normal and provides management or referral as appropriate.\n \n12. Recognizes ethical, legal, and professional issues inherent in providing care to women throughout the life cycle. \n \n13. Participates in clinic and affiliate efforts to achieve established goals for productivity.\n \n14. Participates in clinic and affiliate efforts to achieve established revenue cycle goals.\n \n15. Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.\n \n16. Provides high quality after-hours on-call patient care by phone, as assigned. \n \n17. Performs other duties as assigned by the Sr. VP & COO or Medical Director. \n \n18. Complies with the House Rules, which are a required part of the Organization’s orientation, training and performance standards.\n \n \nQUALIFICATIONS:\n \nEducation for NP: Texas licensed R.N. with completion of a certified Women’s Health Care or Family Nurse Practitioner training program or NCC/ANCC Certification. Texas certification of an advanced practice nurse.\n \nEducation for PA: Texas licensed P.A. with completion of an accredited P.A. program and certified by the National Commission on Certification of Physician Assistants.\n \nExperience: One year of experience since completion of a Nurse Practitioner/Physician Assistant Training Program is highly preferred. 1-3 years experience in women’s health care is highly desired. Electronic medical records (EMR) experience is highly preferred.\n \nSkills & Abilities: \n \n· Must be efficient and responsible in terms of patient management.\n· Good interpersonal skills.\n· Bilingual (Spanish) preferred. \n· Fully functional in general computer use and Microsoft Office.\n· Ability to effectively maintain complete and accurate Electronic Medical Records (EMR) is required.\n· Ability to work as an effective team member.\n· Ability to establish and maintain effective, positive professional work relationships.\n· Ability to write legibly so that other staff can read the records.\n· Access to personal transportation.\n· Sensitive and competent regarding issues of multiculturalism.\n· Comfortable with issues of sexual and reproductive health.\n· Able and willing to work for an Organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.\n· Demonstrates a strong, personal commitment to the Organization's position on customer service, internally and externally, for all clients, all services and all departments.\n","description":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.
Planned Parenthood South Texas is seeking a Clinician (NP/PA/CNM) to serve on a per diem basis.
\n
\nPOSITION SUMMARY:
\nWith the collaboration of the affiliate Medical Director, the Clinician (Nurse Practitioner/Physician Assistant) functions in an expanded role in the area of ambulatory reproductive health care and primary care healthcare services. Working within the context of affiliate medical protocols, the Clinician will provide primary reproductive health care and primary care to patients of all ages. Provides high quality after-hours on-call patient care by phone, as assigned.
\n
\nESSENTIAL FUNCTIONS:
\n
\n1. Secures a complete health history, including obstetric, gynecologic, contraceptive, medical, surgical, sexual, family health, and psychosocial; and records findings accurately and succinctly.
\n
\n2. Performs physical examinations with special emphasis on the reproductive system, including breast examination, pelvic examination, cancer screening tests, diagnosis of sexually transmitted infections (STIs), primary care, and other types of more specialized procedures as may be indicated by medical history.
\n
\n3. Provides telehealth services with special emphasis on Consultations, GAHT, Vaginitis, UTIs, STIs, Birth Control, Primary Care and PREP.
\n
\n4. Performs, orders, and interprets diagnostic studies as indicated and permitted by affiliate medical protocols.
\n
\n5. Recognizes and treats minor deviations from the normal, using prescribed protocols and consulting with the physician as needed.
\n
\n6. Provides relevant health information to include family planning, nutrition, sexual counseling, and principles of health promotion and maintenance.
\n
\n7. Collaborates with the health team and other community agencies and resources (e.g., physicians, local health departments, social service, nutritionists, dentists, and parent education groups), through joint planning and coordination of activities, in providing comprehensive care.
\n
\n8. Documents patient information in the Electronic Medical Record (EMR) in a complete and accurate manner.
\n
\n9. Complies and enforces the Health Insurance Portability and Accountability Act (HIPAA) as amended to ensure the privacy of protected health information (PHI / ePHI) in the execution of all job duties. Takes immediate action when a potential breach has occurred.
\n
\n10. Works to ensure understanding and acceptance, by colleagues, other professionals, consumers, and the community at large, of the role of the Woman’s Health Care Nurse Practitioner.
\n
\n11. Recognizes common non-gynecological medical problems and other deviations from normal and provides management or referral as appropriate.
\n
\n12. Recognizes ethical, legal, and professional issues inherent in providing care to women throughout the life cycle.
\n
\n13. Participates in clinic and affiliate efforts to achieve established goals for productivity.
\n
\n14. Participates in clinic and affiliate efforts to achieve established revenue cycle goals.
\n
\n15. Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.
\n
\n16. Provides high quality after-hours on-call patient care by phone, as assigned.
\n
\n17. Performs other duties as assigned by the Sr. VP & COO or Medical Director.
\n
\n18. Complies with the House Rules, which are a required part of the Organization’s orientation, training and performance standards.
\n
\n
\nQUALIFICATIONS:
\n
\nEducation for NP: Texas licensed R.N. with completion of a certified Women’s Health Care or Family Nurse Practitioner training program or NCC/ANCC Certification. Texas certification of an advanced practice nurse.
\n
\nEducation for PA: Texas licensed P.A. with completion of an accredited P.A. program and certified by the National Commission on Certification of Physician Assistants.
\n
\nExperience: One year of experience since completion of a Nurse Practitioner/Physician Assistant Training Program is highly preferred. 1-3 years experience in women’s health care is highly desired. Electronic medical records (EMR) experience is highly preferred.
\n
\nSkills & Abilities:
\n
\n· Must be efficient and responsible in terms of patient management.
\n· Good interpersonal skills.
\n· Bilingual (Spanish) preferred.
\n· Fully functional in general computer use and Microsoft Office.
\n· Ability to effectively maintain complete and accurate Electronic Medical Records (EMR) is required.
\n· Ability to work as an effective team member.
\n· Ability to establish and maintain effective, positive professional work relationships.
\n· Ability to write legibly so that other staff can read the records.
\n· Access to personal transportation.
\n· Sensitive and competent regarding issues of multiculturalism.
\n· Comfortable with issues of sexual and reproductive health.
\n· Able and willing to work for an Organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.
\n· Demonstrates a strong, personal commitment to the Organization's position on customer service, internally and externally, for all clients, all services and all departments.
","id":"366331f2-61ef-471b-83a1-5e868c4ee04c","lists":[],"text":"Clinician (NP/PA/CNM) - Per Diem","workplaceType":"onsite","opening":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.
","openingPlain":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.","descriptionBody":"Planned Parenthood South Texas is seeking a Clinician (NP/PA/CNM) to serve on a per diem basis.
\n
\nPOSITION SUMMARY:
\nWith the collaboration of the affiliate Medical Director, the Clinician (Nurse Practitioner/Physician Assistant) functions in an expanded role in the area of ambulatory reproductive health care and primary care healthcare services. Working within the context of affiliate medical protocols, the Clinician will provide primary reproductive health care and primary care to patients of all ages. Provides high quality after-hours on-call patient care by phone, as assigned.
\n
\nESSENTIAL FUNCTIONS:
\n
\n1. Secures a complete health history, including obstetric, gynecologic, contraceptive, medical, surgical, sexual, family health, and psychosocial; and records findings accurately and succinctly.
\n
\n2. Performs physical examinations with special emphasis on the reproductive system, including breast examination, pelvic examination, cancer screening tests, diagnosis of sexually transmitted infections (STIs), primary care, and other types of more specialized procedures as may be indicated by medical history.
\n
\n3. Provides telehealth services with special emphasis on Consultations, GAHT, Vaginitis, UTIs, STIs, Birth Control, Primary Care and PREP.
\n
\n4. Performs, orders, and interprets diagnostic studies as indicated and permitted by affiliate medical protocols.
\n
\n5. Recognizes and treats minor deviations from the normal, using prescribed protocols and consulting with the physician as needed.
\n
\n6. Provides relevant health information to include family planning, nutrition, sexual counseling, and principles of health promotion and maintenance.
\n
\n7. Collaborates with the health team and other community agencies and resources (e.g., physicians, local health departments, social service, nutritionists, dentists, and parent education groups), through joint planning and coordination of activities, in providing comprehensive care.
\n
\n8. Documents patient information in the Electronic Medical Record (EMR) in a complete and accurate manner.
\n
\n9. Complies and enforces the Health Insurance Portability and Accountability Act (HIPAA) as amended to ensure the privacy of protected health information (PHI / ePHI) in the execution of all job duties. Takes immediate action when a potential breach has occurred.
\n
\n10. Works to ensure understanding and acceptance, by colleagues, other professionals, consumers, and the community at large, of the role of the Woman’s Health Care Nurse Practitioner.
\n
\n11. Recognizes common non-gynecological medical problems and other deviations from normal and provides management or referral as appropriate.
\n
\n12. Recognizes ethical, legal, and professional issues inherent in providing care to women throughout the life cycle.
\n
\n13. Participates in clinic and affiliate efforts to achieve established goals for productivity.
\n
\n14. Participates in clinic and affiliate efforts to achieve established revenue cycle goals.
\n
\n15. Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.
\n
\n16. Provides high quality after-hours on-call patient care by phone, as assigned.
\n
\n17. Performs other duties as assigned by the Sr. VP & COO or Medical Director.
\n
\n18. Complies with the House Rules, which are a required part of the Organization’s orientation, training and performance standards.
\n
\n
\nQUALIFICATIONS:
\n
\nEducation for NP: Texas licensed R.N. with completion of a certified Women’s Health Care or Family Nurse Practitioner training program or NCC/ANCC Certification. Texas certification of an advanced practice nurse.
\n
\nEducation for PA: Texas licensed P.A. with completion of an accredited P.A. program and certified by the National Commission on Certification of Physician Assistants.
\n
\nExperience: One year of experience since completion of a Nurse Practitioner/Physician Assistant Training Program is highly preferred. 1-3 years experience in women’s health care is highly desired. Electronic medical records (EMR) experience is highly preferred.
\n
\nSkills & Abilities:
\n
\n· Must be efficient and responsible in terms of patient management.
\n· Good interpersonal skills.
\n· Bilingual (Spanish) preferred.
\n· Fully functional in general computer use and Microsoft Office.
\n· Ability to effectively maintain complete and accurate Electronic Medical Records (EMR) is required.
\n· Ability to work as an effective team member.
\n· Ability to establish and maintain effective, positive professional work relationships.
\n· Ability to write legibly so that other staff can read the records.
\n· Access to personal transportation.
\n· Sensitive and competent regarding issues of multiculturalism.
\n· Comfortable with issues of sexual and reproductive health.
\n· Able and willing to work for an Organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.
\n· Demonstrates a strong, personal commitment to the Organization's position on customer service, internally and externally, for all clients, all services and all departments.
","descriptionBodyPlain":"Planned Parenthood South Texas is seeking a Clinician (NP/PA/CNM) to serve on a per diem basis.\n \nPOSITION SUMMARY:\nWith the collaboration of the affiliate Medical Director, the Clinician (Nurse Practitioner/Physician Assistant) functions in an expanded role in the area of ambulatory reproductive health care and primary care healthcare services. Working within the context of affiliate medical protocols, the Clinician will provide primary reproductive health care and primary care to patients of all ages. Provides high quality after-hours on-call patient care by phone, as assigned. \n \nESSENTIAL FUNCTIONS:\n \n1. Secures a complete health history, including obstetric, gynecologic, contraceptive, medical, surgical, sexual, family health, and psychosocial; and records findings accurately and succinctly.\n \n2. Performs physical examinations with special emphasis on the reproductive system, including breast examination, pelvic examination, cancer screening tests, diagnosis of sexually transmitted infections (STIs), primary care, and other types of more specialized procedures as may be indicated by medical history.\n \n3. Provides telehealth services with special emphasis on Consultations, GAHT, Vaginitis, UTIs, STIs, Birth Control, Primary Care and PREP.\n \n4. Performs, orders, and interprets diagnostic studies as indicated and permitted by affiliate medical protocols.\n \n5. Recognizes and treats minor deviations from the normal, using prescribed protocols and consulting with the physician as needed.\n \n6. Provides relevant health information to include family planning, nutrition, sexual counseling, and principles of health promotion and maintenance.\n \n7. Collaborates with the health team and other community agencies and resources (e.g., physicians, local health departments, social service, nutritionists, dentists, and parent education groups), through joint planning and coordination of activities, in providing comprehensive care.\n \n8. Documents patient information in the Electronic Medical Record (EMR) in a complete and accurate manner.\n \n9. Complies and enforces the Health Insurance Portability and Accountability Act (HIPAA) as amended to ensure the privacy of protected health information (PHI / ePHI) in the execution of all job duties. Takes immediate action when a potential breach has occurred. \n \n10. Works to ensure understanding and acceptance, by colleagues, other professionals, consumers, and the community at large, of the role of the Woman’s Health Care Nurse Practitioner.\n \n11. Recognizes common non-gynecological medical problems and other deviations from normal and provides management or referral as appropriate.\n \n12. Recognizes ethical, legal, and professional issues inherent in providing care to women throughout the life cycle. \n \n13. Participates in clinic and affiliate efforts to achieve established goals for productivity.\n \n14. Participates in clinic and affiliate efforts to achieve established revenue cycle goals.\n \n15. Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.\n \n16. Provides high quality after-hours on-call patient care by phone, as assigned. \n \n17. Performs other duties as assigned by the Sr. VP & COO or Medical Director. \n \n18. Complies with the House Rules, which are a required part of the Organization’s orientation, training and performance standards.\n \n \nQUALIFICATIONS:\n \nEducation for NP: Texas licensed R.N. with completion of a certified Women’s Health Care or Family Nurse Practitioner training program or NCC/ANCC Certification. Texas certification of an advanced practice nurse.\n \nEducation for PA: Texas licensed P.A. with completion of an accredited P.A. program and certified by the National Commission on Certification of Physician Assistants.\n \nExperience: One year of experience since completion of a Nurse Practitioner/Physician Assistant Training Program is highly preferred. 1-3 years experience in women’s health care is highly desired. Electronic medical records (EMR) experience is highly preferred.\n \nSkills & Abilities: \n \n· Must be efficient and responsible in terms of patient management.\n· Good interpersonal skills.\n· Bilingual (Spanish) preferred. \n· Fully functional in general computer use and Microsoft Office.\n· Ability to effectively maintain complete and accurate Electronic Medical Records (EMR) is required.\n· Ability to work as an effective team member.\n· Ability to establish and maintain effective, positive professional work relationships.\n· Ability to write legibly so that other staff can read the records.\n· Access to personal transportation.\n· Sensitive and competent regarding issues of multiculturalism.\n· Comfortable with issues of sexual and reproductive health.\n· Able and willing to work for an Organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.\n· Demonstrates a strong, personal commitment to the Organization's position on customer service, internally and externally, for all clients, all services and all departments.\n","country":null,"hostedUrl":"https://jobs.lever.co/ppsouthtexas/366331f2-61ef-471b-83a1-5e868c4ee04c","applyUrl":"https://jobs.lever.co/ppsouthtexas/366331f2-61ef-471b-83a1-5e868c4ee04c/apply"},{"additionalPlain":"Planned Parenthood South Texas is an Equal Opportunity Employer\nAt Planned Parenthood, our goal is for all individuals to feel a sense of belonging. We strongly embrace diversity and appreciate the differences - the varied perspective, reflection and insight - each individual brings to Planned Parenthood. We are an organization of inclusion - with equity, equality, and respect given to all individuals - regardless of their race, ethnicity/culture, color, national origin, citizenship, language, religion, sex/gender, gender identity or expression, sexual orientation, age, physical characteristics, disability, genetic information, marital or relationship status, pregnancy or pregnancy-related conditions, socioeconomic position, military/veteran status, or any other characteristic protected by law. At Planned Parenthood, we are all In This Together. \n\n\nPlease visit www.ppsouthtexas.org to learn more about the important work we are doing at Planned Parenthood.","additional":"
Planned Parenthood South Texas is an Equal Opportunity Employer
At Planned Parenthood, our goal is for all individuals to feel a sense of belonging. We strongly embrace diversity and appreciate the differences - the varied perspective, reflection and insight - each individual brings to Planned Parenthood. We are an organization of inclusion - with equity, equality, and respect given to all individuals - regardless of their race, ethnicity/culture, color, national origin, citizenship, language, religion, sex/gender, gender identity or expression, sexual orientation, age, physical characteristics, disability, genetic information, marital or relationship status, pregnancy or pregnancy-related conditions, socioeconomic position, military/veteran status, or any other characteristic protected by law. At Planned Parenthood, we are all In This Together.
Please visit
www.ppsouthtexas.org to learn more about the important work we are doing at Planned Parenthood.
","categories":{"commitment":"Part Time","department":"Health Care Operations","location":"San Antonio, TX","team":"Support Services - Admin","allLocations":["San Antonio, TX"]},"createdAt":1779287178362,"descriptionPlain":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.\n\nPlanned Parenthood South Texas is seeking an Information Technology Support Technician. This position is Part-Time, working 24 hours / week.\n \nPOSITION SUMMARY:\n \nThe Information Technology (IT) Support Technician provides technical and administrative support to all end users. The IT Support Technician works in conjunction with the Operations Manager & Planned Parenthood South Texas (PPST)’s contracted IT service provider team. The IT Support Technician maintains a working knowledge of existing hardware, software and telephone systems in use to maximize efficiency of the network and users’ utilization of them. The IT Support Technician successfully manages multiple IT needs to ensure that the organization’s first priority to deliver high quality health care services at all locations is always met.\n \nESSENTIAL FUNCTIONS:\n \nIn conjunction with the Operations Manager, maintains the IT Help Desk. Utilizing the organization’s contracted IT service provider’s ticketing platform system, responds promptly to “IT tickets.” Escalates complex or serious issues to Operations Manager.\nWorking closely with the Operations Manager, serves as the single point of contact for all technical support for end users of all organization locations, by acknowledging, tracking and prioritizing all technical issues reported via “IT tickets” and works closely with organization’s contracted IT service provider team, as part of this process.\nAt the desktop level, provides hardware / software resolutions in a timely and accurate manner either via telephone, email, remote support software, and / or hands-on.\nProvides IT support resolutions including but not limited: resolving Internet, phone / voicemail, fax / postage machine, printer, scanner, and A/V equipment issues.\nAs delegated and approved by the Operations Manager, may be assigned special IT projects to work on in conjunction with the PPST’s contracted IT service provider. These special IT projects may include: assisting with strategizing about emerging IT, networking and phone system technologies and making long-term plans for integrating such technologies.\nWorks with PPST’s contracted IT service provider team, ensuring that systems are appropriately secured based on best practices and other regulations such as, but not limited to, HIPAA / HITECH. This includes, but is not limited to; antivirus, patching, backups, and backup validations.\nInstalls and sets up new hardware / software and also performs routine maintenance / repairs on selected equipment.\nDevelops training materials, procedures and / or trains end users in the proper use of hardware / software as needed.\nAssists in maintaining a current IT and telephone system architecture document.\nMakes recommendations to the Operations Manager &/or Sr. Director for Clinical Services as appropriate, for needed IT-related purchases.\nMaintains IT asset tracking and conducts routine audits of agency IT equipment inventory.\nKeeps abreast of current technical developments in hardware, software, telephones and other equipment & makes recommendations for IT improvements to organization systems to be considered to the Operations Manager.\nAdheres to all internal controls, complies with all agency policies, participates in the enforcement of HIPAA / HITECH and maintains the highest standards of ethics and integrity.\nWorks on other IT projects as assigned by the IT Manager.\nPerforms other job-related duties as assigned.\nComplies with the organization’s Workplace & Customer Service Standards, which are a required part of the organization’s orientation, training and performance.\n \nQUALIFICATIONS:\n \nEducation: High school diploma or GED is required. Degree in a computer-related field (Information Systems, Computer Science, Computer Engineering, Network Operations) is highly preferred. College courses and/or technical certifications in computer-related field required. Healthcare IT certifications are highly preferred. \n \nExperience: Two years related experience in computer operations, installation, maintenance and repair is required. Experience should include providing technical support to end users, network systems support of multiple remote locations, troubleshooting & repairing computer hardware, software support & problem resolution, evaluating hardware & software for recommended IT-related enhancements & purchases, and training end users. Experience working for a non-profit or health care organization is preferred. Experience working with Health Care Information Systems preferred.\n \nSKILLS & ABILITIES: \n\n\n","description":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.
Planned Parenthood South Texas is seeking an Information Technology Support Technician. This position is Part-Time, working 24 hours / week.
\n
\nPOSITION SUMMARY:
\n
\nThe Information Technology (IT) Support Technician provides technical and administrative support to all end users. The IT Support Technician works in conjunction with the Operations Manager & Planned Parenthood South Texas (PPST)’s contracted IT service provider team. The IT Support Technician maintains a working knowledge of existing hardware, software and telephone systems in use to maximize efficiency of the network and users’ utilization of them. The IT Support Technician successfully manages multiple IT needs to ensure that the organization’s first priority to deliver high quality health care services at all locations is always met.
\n
\nESSENTIAL FUNCTIONS:
\n\n\n
\n
\n- In conjunction with the Operations Manager, maintains the IT Help Desk. Utilizing the organization’s contracted IT service provider’s ticketing platform system, responds promptly to “IT tickets.” Escalates complex or serious issues to Operations Manager.
\n
\n
\n- Working closely with the Operations Manager, serves as the single point of contact for all technical support for end users of all organization locations, by acknowledging, tracking and prioritizing all technical issues reported via “IT tickets” and works closely with organization’s contracted IT service provider team, as part of this process.
\n
\n
\n- At the desktop level, provides hardware / software resolutions in a timely and accurate manner either via telephone, email, remote support software, and / or hands-on.
\n
\n
\n- Provides IT support resolutions including but not limited: resolving Internet, phone / voicemail, fax / postage machine, printer, scanner, and A/V equipment issues.
\n
\n
\n- As delegated and approved by the Operations Manager, may be assigned special IT projects to work on in conjunction with the PPST’s contracted IT service provider. These special IT projects may include: assisting with strategizing about emerging IT, networking and phone system technologies and making long-term plans for integrating such technologies.
\n
\n
\n- Works with PPST’s contracted IT service provider team, ensuring that systems are appropriately secured based on best practices and other regulations such as, but not limited to, HIPAA / HITECH. This includes, but is not limited to; antivirus, patching, backups, and backup validations.
\n
\n
\n- Installs and sets up new hardware / software and also performs routine maintenance / repairs on selected equipment.
\n
\n
\n- Develops training materials, procedures and / or trains end users in the proper use of hardware / software as needed.
\n
\n
\n- Assists in maintaining a current IT and telephone system architecture document.
\n
\n
\n- Makes recommendations to the Operations Manager &/or Sr. Director for Clinical Services as appropriate, for needed IT-related purchases.
\n
\n
\n- Maintains IT asset tracking and conducts routine audits of agency IT equipment inventory.
\n
\n
\n- Keeps abreast of current technical developments in hardware, software, telephones and other equipment & makes recommendations for IT improvements to organization systems to be considered to the Operations Manager.
\n
\n
\n- Adheres to all internal controls, complies with all agency policies, participates in the enforcement of HIPAA / HITECH and maintains the highest standards of ethics and integrity.
\n
\n
\n- Works on other IT projects as assigned by the IT Manager.
\n
\n
\n- Performs other job-related duties as assigned.
\n
\n
\n- Complies with the organization’s Workplace & Customer Service Standards, which are a required part of the organization’s orientation, training and performance.
\n
\n
\n
\nQUALIFICATIONS:
\n
\nEducation: High school diploma or GED is required. Degree in a computer-related field (Information Systems, Computer Science, Computer Engineering, Network Operations) is highly preferred. College courses and/or technical certifications in computer-related field required. Healthcare IT certifications are highly preferred.
\n
\nExperience: Two years related experience in computer operations, installation, maintenance and repair is required. Experience should include providing technical support to end users, network systems support of multiple remote locations, troubleshooting & repairing computer hardware, software support & problem resolution, evaluating hardware & software for recommended IT-related enhancements & purchases, and training end users. Experience working for a non-profit or health care organization is preferred. Experience working with Health Care Information Systems preferred.
\n
\nSKILLS & ABILITIES:
\n\n
\n
\n- Ability to effectively operate, troubleshoot and repair computers.
\n- Ability to work independently, prioritize, multi-task, exhibit effective time management skills and conduct research on a wide range of computing issues.
\n- Ability to make independent decisions that show sound, professional judgment.
\n- Fully functional in Microsoft Office.
\n- Ability to successfully utilize IT ticketing platform system to resolve IT issues promptly & effectively.
\n- Excellent communication skills (verbal and written) are required.
\n- Ability to establish & maintain effective, positive work relationships with all.
\n- Ability to work a flexible schedule as directed.
\n- Access to own personal, reliable transportation (own transportation will be used to travel to multiple locations as needed; mileage reimbursement will be given).
\n- Ability to travel within the service delivery area regularly and outside the service delivery area occasionally.
\n- Possesses a valid Texas driver’s license and demonstrates a responsible, safe driving record.
\n- Possesses current Texas liability automobile insurance.
\n- Ability to lift, bend, stoop, carry, push and pull 1-20 lbs frequently.
\n- Ability to lift, carry, push, pull 21-60 lbs. occasionally.
\n- Ability to push and pull 61-120 lbs. using a dolly occasionally.
\n- Highly sensitive and competent regarding issues of multiculturalism.
\n- Comfortable with issues of sexual and reproductive health.
\n- Able and willing to work for an organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.
\n- Demonstrates a strong, personal commitment to the organization’s position on customer service, internally and externally, for all clients, all services and all departments.
\n
\n
\n
Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.
","openingPlain":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.","descriptionBody":"Planned Parenthood South Texas is seeking an Information Technology Support Technician. This position is Part-Time, working 24 hours / week.
\n
\nPOSITION SUMMARY:
\n
\nThe Information Technology (IT) Support Technician provides technical and administrative support to all end users. The IT Support Technician works in conjunction with the Operations Manager & Planned Parenthood South Texas (PPST)’s contracted IT service provider team. The IT Support Technician maintains a working knowledge of existing hardware, software and telephone systems in use to maximize efficiency of the network and users’ utilization of them. The IT Support Technician successfully manages multiple IT needs to ensure that the organization’s first priority to deliver high quality health care services at all locations is always met.
\n
\nESSENTIAL FUNCTIONS:
\n\n\n
\n
\n- In conjunction with the Operations Manager, maintains the IT Help Desk. Utilizing the organization’s contracted IT service provider’s ticketing platform system, responds promptly to “IT tickets.” Escalates complex or serious issues to Operations Manager.
\n
\n
\n- Working closely with the Operations Manager, serves as the single point of contact for all technical support for end users of all organization locations, by acknowledging, tracking and prioritizing all technical issues reported via “IT tickets” and works closely with organization’s contracted IT service provider team, as part of this process.
\n
\n
\n- At the desktop level, provides hardware / software resolutions in a timely and accurate manner either via telephone, email, remote support software, and / or hands-on.
\n
\n
\n- Provides IT support resolutions including but not limited: resolving Internet, phone / voicemail, fax / postage machine, printer, scanner, and A/V equipment issues.
\n
\n
\n- As delegated and approved by the Operations Manager, may be assigned special IT projects to work on in conjunction with the PPST’s contracted IT service provider. These special IT projects may include: assisting with strategizing about emerging IT, networking and phone system technologies and making long-term plans for integrating such technologies.
\n
\n
\n- Works with PPST’s contracted IT service provider team, ensuring that systems are appropriately secured based on best practices and other regulations such as, but not limited to, HIPAA / HITECH. This includes, but is not limited to; antivirus, patching, backups, and backup validations.
\n
\n
\n- Installs and sets up new hardware / software and also performs routine maintenance / repairs on selected equipment.
\n
\n
\n- Develops training materials, procedures and / or trains end users in the proper use of hardware / software as needed.
\n
\n
\n- Assists in maintaining a current IT and telephone system architecture document.
\n
\n
\n- Makes recommendations to the Operations Manager &/or Sr. Director for Clinical Services as appropriate, for needed IT-related purchases.
\n
\n
\n- Maintains IT asset tracking and conducts routine audits of agency IT equipment inventory.
\n
\n
\n- Keeps abreast of current technical developments in hardware, software, telephones and other equipment & makes recommendations for IT improvements to organization systems to be considered to the Operations Manager.
\n
\n
\n- Adheres to all internal controls, complies with all agency policies, participates in the enforcement of HIPAA / HITECH and maintains the highest standards of ethics and integrity.
\n
\n
\n- Works on other IT projects as assigned by the IT Manager.
\n
\n
\n- Performs other job-related duties as assigned.
\n
\n
\n- Complies with the organization’s Workplace & Customer Service Standards, which are a required part of the organization’s orientation, training and performance.
\n
\n
\n
\nQUALIFICATIONS:
\n
\nEducation: High school diploma or GED is required. Degree in a computer-related field (Information Systems, Computer Science, Computer Engineering, Network Operations) is highly preferred. College courses and/or technical certifications in computer-related field required. Healthcare IT certifications are highly preferred.
\n
\nExperience: Two years related experience in computer operations, installation, maintenance and repair is required. Experience should include providing technical support to end users, network systems support of multiple remote locations, troubleshooting & repairing computer hardware, software support & problem resolution, evaluating hardware & software for recommended IT-related enhancements & purchases, and training end users. Experience working for a non-profit or health care organization is preferred. Experience working with Health Care Information Systems preferred.
\n
\nSKILLS & ABILITIES:
\n\n
\n
\n- Ability to effectively operate, troubleshoot and repair computers.
\n- Ability to work independently, prioritize, multi-task, exhibit effective time management skills and conduct research on a wide range of computing issues.
\n- Ability to make independent decisions that show sound, professional judgment.
\n- Fully functional in Microsoft Office.
\n- Ability to successfully utilize IT ticketing platform system to resolve IT issues promptly & effectively.
\n- Excellent communication skills (verbal and written) are required.
\n- Ability to establish & maintain effective, positive work relationships with all.
\n- Ability to work a flexible schedule as directed.
\n- Access to own personal, reliable transportation (own transportation will be used to travel to multiple locations as needed; mileage reimbursement will be given).
\n- Ability to travel within the service delivery area regularly and outside the service delivery area occasionally.
\n- Possesses a valid Texas driver’s license and demonstrates a responsible, safe driving record.
\n- Possesses current Texas liability automobile insurance.
\n- Ability to lift, bend, stoop, carry, push and pull 1-20 lbs frequently.
\n- Ability to lift, carry, push, pull 21-60 lbs. occasionally.
\n- Ability to push and pull 61-120 lbs. using a dolly occasionally.
\n- Highly sensitive and competent regarding issues of multiculturalism.
\n- Comfortable with issues of sexual and reproductive health.
\n- Able and willing to work for an organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.
\n- Demonstrates a strong, personal commitment to the organization’s position on customer service, internally and externally, for all clients, all services and all departments.
\n
\n
\n
Planned Parenthood South Texas is an Equal Opportunity Employer
At Planned Parenthood, our goal is for all individuals to feel a sense of belonging. We strongly embrace diversity and appreciate the differences - the varied perspective, reflection and insight - each individual brings to Planned Parenthood. We are an organization of inclusion - with equity, equality, and respect given to all individuals - regardless of their race, ethnicity/culture, color, national origin, citizenship, language, religion, sex/gender, gender identity or expression, sexual orientation, age, physical characteristics, disability, genetic information, marital or relationship status, pregnancy or pregnancy-related conditions, socioeconomic position, military/veteran status, or any other characteristic protected by law. At Planned Parenthood, we are all In This Together.
Please visit
www.ppsouthtexas.org to learn more about the important work we are doing at Planned Parenthood.
","categories":{"commitment":"Full Time","department":"Health Centers","location":"San Antonio, TX","team":"Clinical/Healthcare","allLocations":["San Antonio, TX"]},"createdAt":1775747141990,"descriptionPlain":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.\n\nThe PES is a full-time position with day-time hours Monday - Friday, and rotating Saturdays. We offer excellent benefits that include: medical, dental, vision, disability and life insurance, paid holidays, paid time off, a 401k retirement plan & more!\n \n \nPOSITION SUMMARY:\n \nThe Patient Experience Specialist (PES) facilitates the patients’ process at the health center from their arrival to their departure and ensures that the organization’s commitment to equitable, excellent, non-judgmental care is evident in each patient’s experience. Ensures that medical policies and procedures, protocols, as well as affiliate standards and protocols, are followed. As needed, conducts STI/HIV assessments, patient education, testing and referrals for clients. Refers patients to other community agencies and services, as appropriate. The PES treats all patients in a respectful, compassionate, professional manner, and delivers health care in a way that empowers clients to make informed decisions about their bodies, affirms the decisions they do make, and equips them to build healthy lives and futures.\n \n \nESSENTIAL FUNCTIONS:\n \n1. Greets patients and visitors, on the phone and in person, in a positive, warm, caring, friendly manner to enhance the overall patient experience.\n \n2. Documents patient information in the Electronic Health Record (EHR) in a complete, accurate and efficient manner, where all patient information is entered immediately at the time of the patient visit, and phone calls are documented in a patient case.\n \n3. Complies with the Health Insurance Portability and Accountability Act (HIPAA) as amended to ensure the privacy of protected health information (PHI / ePHI) in the execution of all job duties. Takes immediate action when a potential breach has occurred. \n \n4. Provides clear and easy to understand patient education and responds to queries about health services. All information is offered in a reassuring but neutral way which is factual and non-directive. \n \n5. As assigned, conducts pre/post education for patients who request STI/HIV screening, and maintains accurate statistical information while protecting patient identity.\n \n6. Performs in-house tests/measurements including but not limited to rapid HIV, urinalysis, hemoglobin, pregnancy tests, flu, strep, venipuncture, blood pressure, height / weight in a complete, accurate and prompt manner. \n \n7. Collects and processes specimens for external laboratory testing in a complete, accurate and efficient manner, processing as soon as collected. Ensures patient information is entered in the lab log immediately.\n \n8. Runs laboratory controls, documents and takes immediate, appropriate action when discrepancies occur. \n \n9. In collaboration with the Center Manager and Assistant Center Manager, ensures clerical duties including, but not limited to patient visits, closing charts, workflow dashboard, clinical inbox, consents and patient logs, as required or assigned are completed in an accurate and prompt manner, according to policy.\n \n10. Complies with Class D Pharmacy regulations when receiving, packaging, labeling, documenting and dispensing medications under the direction of the Pharmacist. Ensure the “Five Rights” are followed to eliminate medication errors.\n \n11. Complies with Daily Cash Management procedures in a complete, accurate and prompt manner and takes immediate, appropriate action when discrepancies occur. \n \n12. Refers patients to other medical and social services agencies as appropriate.\n \n13. In coordination with the Clinician, may follow up on abnormal lab results, high risk clients and STD treatment regimens.\n \n14. Complies with inventory management procedures by accurately and promptly requesting and receiving supplies, and informs the supervisor of any items that need to be ordered. \n \n15. Ensures that the health center facility is kept clean, organized and that all supplies and patient literature are adequate for day-to-day operations to enhance the overall patient experience.\n \n16. Assists the clinician during patient exams, as needed.\n \n17. Participates in health center and affiliate initiatives to meet established productivity and revenue cycle goals.\n \n18. Adheres to affiliate goals and policies on professionalism, wait times in the health centers and on the phone, and the system for addressing patient complaints.\n \n19. Performs other duties as assigned.\n \n20. Complies with the Workplace and Customer Service Standards, which are a required part of that Organization’s orientation, training and performance standards. \n \n \nQUALIFICATIONS:\n \nEducation: High school diploma or GED is required. Some college preferred. Medical Assistant certification is preferred. \n \nExperience: 3-5 years customer service experience is highly desired. At least one year experience as a Medical Assistant or in a health care position preferred. \n \nSKILLS & ABILITIES: \n-Excellent customer service skills with the ability to provide an exceptional patient experience for all!\n-Excellent communication and interpersonal skills to interact well with all patients, guests, co-workers and supervisor.\n-Bilingual in Spanish preferred.\n-Phlebotomy skills.\n-Fully functional in general computer use, with the demonstrated ability to effectively maintain complete and accurate Electronic Health Records (EHR) is required.\n-Demonstrate competence and conscientiousness.\n-Possess good work habits.\n-Access to personal, reliable transportation required.\n-Sensitive and competent regarding issues of multiculturalism.\n-Comfortable with issues of sexual and reproductive health.\n-Able and willing to work for an Organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.\n-Demonstrates a strong, personal commitment to the Organization's position on customer service, internally and externally, for all clients, all services and all departments.\n","description":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.
The PES is a full-time position with day-time hours Monday - Friday, and rotating Saturdays. We offer excellent benefits that include: medical, dental, vision, disability and life insurance, paid holidays, paid time off, a 401k retirement plan & more!
\n
\n
\nPOSITION SUMMARY:
\n
\nThe Patient Experience Specialist (PES) facilitates the patients’ process at the health center from their arrival to their departure and ensures that the organization’s commitment to equitable, excellent, non-judgmental care is evident in each patient’s experience. Ensures that medical policies and procedures, protocols, as well as affiliate standards and protocols, are followed. As needed, conducts STI/HIV assessments, patient education, testing and referrals for clients. Refers patients to other community agencies and services, as appropriate. The PES treats all patients in a respectful, compassionate, professional manner, and delivers health care in a way that empowers clients to make informed decisions about their bodies, affirms the decisions they do make, and equips them to build healthy lives and futures.
\n
\n
\nESSENTIAL FUNCTIONS:
\n
\n1. Greets patients and visitors, on the phone and in person, in a positive, warm, caring, friendly manner to enhance the overall patient experience.
\n
\n2. Documents patient information in the Electronic Health Record (EHR) in a complete, accurate and efficient manner, where all patient information is entered immediately at the time of the patient visit, and phone calls are documented in a patient case.
\n
\n3. Complies with the Health Insurance Portability and Accountability Act (HIPAA) as amended to ensure the privacy of protected health information (PHI / ePHI) in the execution of all job duties. Takes immediate action when a potential breach has occurred.
\n
\n4. Provides clear and easy to understand patient education and responds to queries about health services. All information is offered in a reassuring but neutral way which is factual and non-directive.
\n
\n5. As assigned, conducts pre/post education for patients who request STI/HIV screening, and maintains accurate statistical information while protecting patient identity.
\n
\n6. Performs in-house tests/measurements including but not limited to rapid HIV, urinalysis, hemoglobin, pregnancy tests, flu, strep, venipuncture, blood pressure, height / weight in a complete, accurate and prompt manner.
\n
\n7. Collects and processes specimens for external laboratory testing in a complete, accurate and efficient manner, processing as soon as collected. Ensures patient information is entered in the lab log immediately.
\n
\n8. Runs laboratory controls, documents and takes immediate, appropriate action when discrepancies occur.
\n
\n9. In collaboration with the Center Manager and Assistant Center Manager, ensures clerical duties including, but not limited to patient visits, closing charts, workflow dashboard, clinical inbox, consents and patient logs, as required or assigned are completed in an accurate and prompt manner, according to policy.
\n
\n10. Complies with Class D Pharmacy regulations when receiving, packaging, labeling, documenting and dispensing medications under the direction of the Pharmacist. Ensure the “Five Rights” are followed to eliminate medication errors.
\n
\n11. Complies with Daily Cash Management procedures in a complete, accurate and prompt manner and takes immediate, appropriate action when discrepancies occur.
\n
\n12. Refers patients to other medical and social services agencies as appropriate.
\n
\n13. In coordination with the Clinician, may follow up on abnormal lab results, high risk clients and STD treatment regimens.
\n
\n14. Complies with inventory management procedures by accurately and promptly requesting and receiving supplies, and informs the supervisor of any items that need to be ordered.
\n
\n15. Ensures that the health center facility is kept clean, organized and that all supplies and patient literature are adequate for day-to-day operations to enhance the overall patient experience.
\n
\n16. Assists the clinician during patient exams, as needed.
\n
\n17. Participates in health center and affiliate initiatives to meet established productivity and revenue cycle goals.
\n
\n18. Adheres to affiliate goals and policies on professionalism, wait times in the health centers and on the phone, and the system for addressing patient complaints.
\n
\n19. Performs other duties as assigned.
\n
\n20. Complies with the Workplace and Customer Service Standards, which are a required part of that Organization’s orientation, training and performance standards.
\n
\n
\nQUALIFICATIONS:
\n
\nEducation: High school diploma or GED is required. Some college preferred. Medical Assistant certification is preferred.
\n
\nExperience: 3-5 years customer service experience is highly desired. At least one year experience as a Medical Assistant or in a health care position preferred.
\n
\nSKILLS & ABILITIES:
\n-Excellent customer service skills with the ability to provide an exceptional patient experience for all!
\n-Excellent communication and interpersonal skills to interact well with all patients, guests, co-workers and supervisor.
\n-Bilingual in Spanish preferred.
\n-Phlebotomy skills.
\n-Fully functional in general computer use, with the demonstrated ability to effectively maintain complete and accurate Electronic Health Records (EHR) is required.
\n-Demonstrate competence and conscientiousness.
\n-Possess good work habits.
\n-Access to personal, reliable transportation required.
\n-Sensitive and competent regarding issues of multiculturalism.
\n-Comfortable with issues of sexual and reproductive health.
\n-Able and willing to work for an Organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.
\n-Demonstrates a strong, personal commitment to the Organization's position on customer service, internally and externally, for all clients, all services and all departments.
","id":"5bd729b9-5a03-4c2e-b46f-c41f1b494909","lists":[],"text":"Patient Experience Specialists - $19 / hour","workplaceType":"onsite","opening":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.
","openingPlain":"Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.","descriptionBody":"The PES is a full-time position with day-time hours Monday - Friday, and rotating Saturdays. We offer excellent benefits that include: medical, dental, vision, disability and life insurance, paid holidays, paid time off, a 401k retirement plan & more!
\n
\n
\nPOSITION SUMMARY:
\n
\nThe Patient Experience Specialist (PES) facilitates the patients’ process at the health center from their arrival to their departure and ensures that the organization’s commitment to equitable, excellent, non-judgmental care is evident in each patient’s experience. Ensures that medical policies and procedures, protocols, as well as affiliate standards and protocols, are followed. As needed, conducts STI/HIV assessments, patient education, testing and referrals for clients. Refers patients to other community agencies and services, as appropriate. The PES treats all patients in a respectful, compassionate, professional manner, and delivers health care in a way that empowers clients to make informed decisions about their bodies, affirms the decisions they do make, and equips them to build healthy lives and futures.
\n
\n
\nESSENTIAL FUNCTIONS:
\n
\n1. Greets patients and visitors, on the phone and in person, in a positive, warm, caring, friendly manner to enhance the overall patient experience.
\n
\n2. Documents patient information in the Electronic Health Record (EHR) in a complete, accurate and efficient manner, where all patient information is entered immediately at the time of the patient visit, and phone calls are documented in a patient case.
\n
\n3. Complies with the Health Insurance Portability and Accountability Act (HIPAA) as amended to ensure the privacy of protected health information (PHI / ePHI) in the execution of all job duties. Takes immediate action when a potential breach has occurred.
\n
\n4. Provides clear and easy to understand patient education and responds to queries about health services. All information is offered in a reassuring but neutral way which is factual and non-directive.
\n
\n5. As assigned, conducts pre/post education for patients who request STI/HIV screening, and maintains accurate statistical information while protecting patient identity.
\n
\n6. Performs in-house tests/measurements including but not limited to rapid HIV, urinalysis, hemoglobin, pregnancy tests, flu, strep, venipuncture, blood pressure, height / weight in a complete, accurate and prompt manner.
\n
\n7. Collects and processes specimens for external laboratory testing in a complete, accurate and efficient manner, processing as soon as collected. Ensures patient information is entered in the lab log immediately.
\n
\n8. Runs laboratory controls, documents and takes immediate, appropriate action when discrepancies occur.
\n
\n9. In collaboration with the Center Manager and Assistant Center Manager, ensures clerical duties including, but not limited to patient visits, closing charts, workflow dashboard, clinical inbox, consents and patient logs, as required or assigned are completed in an accurate and prompt manner, according to policy.
\n
\n10. Complies with Class D Pharmacy regulations when receiving, packaging, labeling, documenting and dispensing medications under the direction of the Pharmacist. Ensure the “Five Rights” are followed to eliminate medication errors.
\n
\n11. Complies with Daily Cash Management procedures in a complete, accurate and prompt manner and takes immediate, appropriate action when discrepancies occur.
\n
\n12. Refers patients to other medical and social services agencies as appropriate.
\n
\n13. In coordination with the Clinician, may follow up on abnormal lab results, high risk clients and STD treatment regimens.
\n
\n14. Complies with inventory management procedures by accurately and promptly requesting and receiving supplies, and informs the supervisor of any items that need to be ordered.
\n
\n15. Ensures that the health center facility is kept clean, organized and that all supplies and patient literature are adequate for day-to-day operations to enhance the overall patient experience.
\n
\n16. Assists the clinician during patient exams, as needed.
\n
\n17. Participates in health center and affiliate initiatives to meet established productivity and revenue cycle goals.
\n
\n18. Adheres to affiliate goals and policies on professionalism, wait times in the health centers and on the phone, and the system for addressing patient complaints.
\n
\n19. Performs other duties as assigned.
\n
\n20. Complies with the Workplace and Customer Service Standards, which are a required part of that Organization’s orientation, training and performance standards.
\n
\n
\nQUALIFICATIONS:
\n
\nEducation: High school diploma or GED is required. Some college preferred. Medical Assistant certification is preferred.
\n
\nExperience: 3-5 years customer service experience is highly desired. At least one year experience as a Medical Assistant or in a health care position preferred.
\n
\nSKILLS & ABILITIES:
\n-Excellent customer service skills with the ability to provide an exceptional patient experience for all!
\n-Excellent communication and interpersonal skills to interact well with all patients, guests, co-workers and supervisor.
\n-Bilingual in Spanish preferred.
\n-Phlebotomy skills.
\n-Fully functional in general computer use, with the demonstrated ability to effectively maintain complete and accurate Electronic Health Records (EHR) is required.
\n-Demonstrate competence and conscientiousness.
\n-Possess good work habits.
\n-Access to personal, reliable transportation required.
\n-Sensitive and competent regarding issues of multiculturalism.
\n-Comfortable with issues of sexual and reproductive health.
\n-Able and willing to work for an Organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.
\n-Demonstrates a strong, personal commitment to the Organization's position on customer service, internally and externally, for all clients, all services and all departments.
","descriptionBodyPlain":"The PES is a full-time position with day-time hours Monday - Friday, and rotating Saturdays. We offer excellent benefits that include: medical, dental, vision, disability and life insurance, paid holidays, paid time off, a 401k retirement plan & more!\n \n \nPOSITION SUMMARY:\n \nThe Patient Experience Specialist (PES) facilitates the patients’ process at the health center from their arrival to their departure and ensures that the organization’s commitment to equitable, excellent, non-judgmental care is evident in each patient’s experience. Ensures that medical policies and procedures, protocols, as well as affiliate standards and protocols, are followed. As needed, conducts STI/HIV assessments, patient education, testing and referrals for clients. Refers patients to other community agencies and services, as appropriate. The PES treats all patients in a respectful, compassionate, professional manner, and delivers health care in a way that empowers clients to make informed decisions about their bodies, affirms the decisions they do make, and equips them to build healthy lives and futures.\n \n \nESSENTIAL FUNCTIONS:\n \n1. Greets patients and visitors, on the phone and in person, in a positive, warm, caring, friendly manner to enhance the overall patient experience.\n \n2. Documents patient information in the Electronic Health Record (EHR) in a complete, accurate and efficient manner, where all patient information is entered immediately at the time of the patient visit, and phone calls are documented in a patient case.\n \n3. Complies with the Health Insurance Portability and Accountability Act (HIPAA) as amended to ensure the privacy of protected health information (PHI / ePHI) in the execution of all job duties. Takes immediate action when a potential breach has occurred. \n \n4. Provides clear and easy to understand patient education and responds to queries about health services. All information is offered in a reassuring but neutral way which is factual and non-directive. \n \n5. As assigned, conducts pre/post education for patients who request STI/HIV screening, and maintains accurate statistical information while protecting patient identity.\n \n6. Performs in-house tests/measurements including but not limited to rapid HIV, urinalysis, hemoglobin, pregnancy tests, flu, strep, venipuncture, blood pressure, height / weight in a complete, accurate and prompt manner. \n \n7. Collects and processes specimens for external laboratory testing in a complete, accurate and efficient manner, processing as soon as collected. Ensures patient information is entered in the lab log immediately.\n \n8. Runs laboratory controls, documents and takes immediate, appropriate action when discrepancies occur. \n \n9. In collaboration with the Center Manager and Assistant Center Manager, ensures clerical duties including, but not limited to patient visits, closing charts, workflow dashboard, clinical inbox, consents and patient logs, as required or assigned are completed in an accurate and prompt manner, according to policy.\n \n10. Complies with Class D Pharmacy regulations when receiving, packaging, labeling, documenting and dispensing medications under the direction of the Pharmacist. Ensure the “Five Rights” are followed to eliminate medication errors.\n \n11. Complies with Daily Cash Management procedures in a complete, accurate and prompt manner and takes immediate, appropriate action when discrepancies occur. \n \n12. Refers patients to other medical and social services agencies as appropriate.\n \n13. In coordination with the Clinician, may follow up on abnormal lab results, high risk clients and STD treatment regimens.\n \n14. Complies with inventory management procedures by accurately and promptly requesting and receiving supplies, and informs the supervisor of any items that need to be ordered. \n \n15. Ensures that the health center facility is kept clean, organized and that all supplies and patient literature are adequate for day-to-day operations to enhance the overall patient experience.\n \n16. Assists the clinician during patient exams, as needed.\n \n17. Participates in health center and affiliate initiatives to meet established productivity and revenue cycle goals.\n \n18. Adheres to affiliate goals and policies on professionalism, wait times in the health centers and on the phone, and the system for addressing patient complaints.\n \n19. Performs other duties as assigned.\n \n20. Complies with the Workplace and Customer Service Standards, which are a required part of that Organization’s orientation, training and performance standards. \n \n \nQUALIFICATIONS:\n \nEducation: High school diploma or GED is required. Some college preferred. Medical Assistant certification is preferred. \n \nExperience: 3-5 years customer service experience is highly desired. At least one year experience as a Medical Assistant or in a health care position preferred. \n \nSKILLS & ABILITIES: \n-Excellent customer service skills with the ability to provide an exceptional patient experience for all!\n-Excellent communication and interpersonal skills to interact well with all patients, guests, co-workers and supervisor.\n-Bilingual in Spanish preferred.\n-Phlebotomy skills.\n-Fully functional in general computer use, with the demonstrated ability to effectively maintain complete and accurate Electronic Health Records (EHR) is required.\n-Demonstrate competence and conscientiousness.\n-Possess good work habits.\n-Access to personal, reliable transportation required.\n-Sensitive and competent regarding issues of multiculturalism.\n-Comfortable with issues of sexual and reproductive health.\n-Able and willing to work for an Organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.\n-Demonstrates a strong, personal commitment to the Organization's position on customer service, internally and externally, for all clients, all services and all departments.\n","country":null,"hostedUrl":"https://jobs.lever.co/ppsouthtexas/5bd729b9-5a03-4c2e-b46f-c41f1b494909","applyUrl":"https://jobs.lever.co/ppsouthtexas/5bd729b9-5a03-4c2e-b46f-c41f1b494909/apply"}]