[{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time (exempt)","department":"Property Operations","location":"710 E 3rd St, Austin, TX 78701","team":"Property Leadership","allLocations":["710 E 3rd St, Austin, TX 78701"]},"createdAt":1779215319680,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n \nThe Impact You’ll Have \nAt Placemakr, our obsession with exceptional service isn't the only thing that sets us apart - it's our people! As Assistant Manager, your mission is to support the success of your team members and property, using your foundational leadership skills and operationally savvy mindset. Around here, things move fast. You'll dive right in with providing hands-on support while learning how to run our flexible buildings, engage with our ownership groups, impactfully lead our teams and shake up the status quo (because \"that's how it's always been done\" simply isn't in our vocabulary). If you're curious, resilient and creative in your solutions - while still appreciating a trusted process or two - your opportunity to grow into a General or Operations Manager at any property across our portfolio won't be far behind. \n \nOur Assistant Managers may report directly to the property General Manager, but shouldn't expect to be only a second set of hands - they are at the forefront of challenging, motivating, engaging and leading team members in rotating departments, all while driving consistency, bringing fresh ideas to the table and elevating our service and operations. To be successful, you must be people-first, instill accountability and ownership first within yourself, then in every team member on property, and turn \"what if?\" into \"here's how and why\". You'll work flexible shifts, be a professional communicator + collaborator, champion our Community Norms and lead by example to uphold a culture of top performance - improving our service, operations and budgetary performance each day. In short, if you're a natural leader, thrive in (a little bit of) ambiguity, are described as adaptable with a growth mindset - oh, and have an ability to relocate - the Assistant Manager position is your ticket to accelerated growth \n \nThis position requires open availability for flexible scheduling, including evenings, overnights, weekends and holidays, on a rotational basis and as the needs of the business call for it. Upon completion of training and performance requirements, candidates must be able to relocate within 30-days to any new or existing properties across Placemakr’s portfolio (pending relocation assistance). \n","description":"A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
\n
\nThe Impact You’ll Have
\nAt Placemakr, our obsession with exceptional service isn't the only thing that sets us apart - it's our people! As Assistant Manager, your mission is to support the success of your team members and property, using your foundational leadership skills and operationally savvy mindset. Around here, things move fast. You'll dive right in with providing hands-on support while learning how to run our flexible buildings, engage with our ownership groups, impactfully lead our teams and shake up the status quo (because \"that's how it's always been done\" simply isn't in our vocabulary). If you're curious, resilient and creative in your solutions - while still appreciating a trusted process or two - your opportunity to grow into a General or Operations Manager at any property across our portfolio won't be far behind.
\n
\nOur Assistant Managers may report directly to the property General Manager, but shouldn't expect to be only a second set of hands - they are at the forefront of challenging, motivating, engaging and leading team members in rotating departments, all while driving consistency, bringing fresh ideas to the table and elevating our service and operations. To be successful, you must be people-first, instill accountability and ownership first within yourself, then in every team member on property, and turn \"what if?\" into \"here's how and why\". You'll work flexible shifts, be a professional communicator + collaborator, champion our Community Norms and lead by example to uphold a culture of top performance - improving our service, operations and budgetary performance each day. In short, if you're a natural leader, thrive in (a little bit of) ambiguity, are described as adaptable with a growth mindset - oh, and have an ability to relocate - the Assistant Manager position is your ticket to accelerated growth
\n
\nThis position requires open availability for flexible scheduling, including evenings, overnights, weekends and holidays, on a rotational basis and as the needs of the business call for it. Upon completion of training and performance requirements, candidates must be able to relocate within 30-days to any new or existing properties across Placemakr’s portfolio (pending relocation assistance).
","id":"cb158714-41fb-4ae6-8859-0839710e4913","lists":[{"text":"What You'll Do","content":"\nLead with relentless curiosity and self-starting drive - learn fast, adapt faster and demonstrate mastery of our flexible hospitality business. Use every minute as your training ground for the next General or Operations Manager position in our portfolio \n\n\nConsistently provide an exceptional experience to anyone you interact with, so our teams, guests, residents and partners walk away thinking \"I have to tell my network about this place!\". Be the trusted friend, local insider and subject-matter-expert all rolled into one \n\n\nSet the bar for a safe, secure and compliant environment for all by adhering to and driving accountability for established policies and procedures. We like to challenge the status quo, but we don't play fast and loose with safety, service and operational standards. \n\n\nFollow a schedule that's as flexible as our business model - working days, evenings, overnight and weekends to understand the nuance of our business, observe the team and drive consistency. Not all weeks will look the same, and that's the point. \n\n\nEmbody leadership in action, not by managing a checklist, but by motivating, developing, engaging, challenging and driving accountability for your team in real time. \n\n\nIn partnership with your General or Operations Manager, train re-train and (when needed) re-invent how we do things across people, operational and financial expectations. Use processes and guidance when they work, suggest them when they don't exist and always push for consistency when a trusted partner believes in something. \n\n\nChampion the success of company-wide or property-specific people-related initiatives that support hiring, engagement, retention and development of all members of your property team \n\n\nCollaborate with your General Manager and Talent Acquisition partners to support consistent hiring practices while getting scrappy with finding top talent through local connections or boots-on-the-ground recruiting tactics. \n\n\nLearn it all - Front of House, Back of House and administrative/budgetary functions - through observing your leaders and team and using your resources wisely. Then, own each department on a rotating basis and use what you've learned to experiment, implement and execute on initiatives to drive improvement. \n\n\nLearn and utilize our processes - the ones that exist today and the ones that will exist in the future - to push your property to consistently exceed service and operational standards that other brands can't compete with. \n\n\nProvide hands-on assistance where and when needed across the entire property team, offering support through strategic thinking, creativity or simply a fresh set of eyes \n\n\nBuild cross-functional relationships like your development depends on it (pro tip: it does), then partner with your General and/or Area Leader to understand the levers that dictate overall financial success and how to move them \n\n\nAdditional duties and responsibilities, as assigned. At Placemakr, this isn't phrase isn't a catch-all, it's the way we work \n"},{"text":"What It Takes","content":"\nA bachelor’s degree, preferably in management, business administration, communications, hospitality or a related field; or commensurate experience in lieu of a formal degree \n\n\n2+ years’ experience in a leadership role within retail, food & beverage, hospitality or similarly fast-paced, service-focused environment \n\n\nWilling (and excited!) to relocate to any existing or upcoming property across Placemakr’s portfolio within 30-day notice period (relocation assistance provided) (REQUIRED) \n\n\nScheduling flexibility that matches our operating model (i.e., you are willing, able and understand the importance of working evenings, overnight and weekend shifts on an ongoing and consistent basis) \n\n\nExceptional verbal and written communication skills and the ability to deliver a message clearly and professionally. You can rally a team, influence our stakeholders and collaborate like a professional, no matter who is in the room \n\n\nA solutions-oriented and exceptionally curious leader who can remain resilient and manage competing priorities, time and resources proactively in a fast-paced, ever-changing environment \n\n\nA demonstrated understanding of operational and financial principles – you know how to connect the dots between great service and strong numbers \n\n\nA hands-on leader and world-class motivator who excels in change management – you don’t just talk about what’s happening, you explain the why and inspire others in the middle of the storm\n\n\nExperience with executing on team member relationship issues and hiring, training, retention, engagement, succession planning, performance management and/or growth and development initiatives \n\n\nYou lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. \n\n\nAssistant Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Assistant Managers and an exceptional guest experience. \n\n
"}],"text":"Assistant Manager","country":"US","workplaceType":"onsite","opening":"A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
\n
\nThe Impact You’ll Have
\nAt Placemakr, our obsession with exceptional service isn't the only thing that sets us apart - it's our people! As Assistant Manager, your mission is to support the success of your team members and property, using your foundational leadership skills and operationally savvy mindset. Around here, things move fast. You'll dive right in with providing hands-on support while learning how to run our flexible buildings, engage with our ownership groups, impactfully lead our teams and shake up the status quo (because \"that's how it's always been done\" simply isn't in our vocabulary). If you're curious, resilient and creative in your solutions - while still appreciating a trusted process or two - your opportunity to grow into a General or Operations Manager at any property across our portfolio won't be far behind.
\n
\nOur Assistant Managers may report directly to the property General Manager, but shouldn't expect to be only a second set of hands - they are at the forefront of challenging, motivating, engaging and leading team members in rotating departments, all while driving consistency, bringing fresh ideas to the table and elevating our service and operations. To be successful, you must be people-first, instill accountability and ownership first within yourself, then in every team member on property, and turn \"what if?\" into \"here's how and why\". You'll work flexible shifts, be a professional communicator + collaborator, champion our Community Norms and lead by example to uphold a culture of top performance - improving our service, operations and budgetary performance each day. In short, if you're a natural leader, thrive in (a little bit of) ambiguity, are described as adaptable with a growth mindset - oh, and have an ability to relocate - the Assistant Manager position is your ticket to accelerated growth
\n
\nThis position requires open availability for flexible scheduling, including evenings, overnights, weekends and holidays, on a rotational basis and as the needs of the business call for it. Upon completion of training and performance requirements, candidates must be able to relocate within 30-days to any new or existing properties across Placemakr’s portfolio (pending relocation assistance).
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n \nThe Impact You’ll Have \nAt Placemakr, our obsession with exceptional service isn't the only thing that sets us apart - it's our people! As Assistant Manager, your mission is to support the success of your team members and property, using your foundational leadership skills and operationally savvy mindset. Around here, things move fast. You'll dive right in with providing hands-on support while learning how to run our flexible buildings, engage with our ownership groups, impactfully lead our teams and shake up the status quo (because \"that's how it's always been done\" simply isn't in our vocabulary). If you're curious, resilient and creative in your solutions - while still appreciating a trusted process or two - your opportunity to grow into a General or Operations Manager at any property across our portfolio won't be far behind. \n \nOur Assistant Managers may report directly to the property General Manager, but shouldn't expect to be only a second set of hands - they are at the forefront of challenging, motivating, engaging and leading team members in rotating departments, all while driving consistency, bringing fresh ideas to the table and elevating our service and operations. To be successful, you must be people-first, instill accountability and ownership first within yourself, then in every team member on property, and turn \"what if?\" into \"here's how and why\". You'll work flexible shifts, be a professional communicator + collaborator, champion our Community Norms and lead by example to uphold a culture of top performance - improving our service, operations and budgetary performance each day. In short, if you're a natural leader, thrive in (a little bit of) ambiguity, are described as adaptable with a growth mindset - oh, and have an ability to relocate - the Assistant Manager position is your ticket to accelerated growth \n \nThis position requires open availability for flexible scheduling, including evenings, overnights, weekends and holidays, on a rotational basis and as the needs of the business call for it. Upon completion of training and performance requirements, candidates must be able to relocate within 30-days to any new or existing properties across Placemakr’s portfolio (pending relocation assistance). \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/placemakr/cb158714-41fb-4ae6-8859-0839710e4913","applyUrl":"https://jobs.lever.co/placemakr/cb158714-41fb-4ae6-8859-0839710e4913/apply"},{"additionalPlain":"Our benefits & perks\nCompetitive Pay and Generous Stock Options \nMedical, Vision & Dental Insurance with options for Flexible Spending Accounts\nGenerous Paid Time-Off Program\nPaid Parental Leave\nPaid Life Insurance\n401k + 4% employer matching program \nMonthly cell phone reimbursement, health & wellness stipend and a generous onboarding stipend for remote employees\nPlus, discounts to stay at select Placemakr properties all over the US\n \nOur community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n \nWe own it.\nWe make it better.\nWe treat people right.\n \nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n \nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n \nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n \nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n \nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our benefits & perks
\nCompetitive Pay and Generous Stock Options
\nMedical, Vision & Dental Insurance with options for Flexible Spending Accounts
\nGenerous Paid Time-Off Program
\nPaid Parental Leave
\nPaid Life Insurance
\n401k + 4% employer matching program
\nMonthly cell phone reimbursement, health & wellness stipend and a generous onboarding stipend for remote employees
\nPlus, discounts to stay at select Placemakr properties all over the US
\n
\nOur community norms
\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
\n
\nWe own it.
\nWe make it better.
\nWe treat people right.
\n
\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
\n
\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
\n
\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
\n
\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov. \n
\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"department":"Property Operations","location":"Various Locations","team":"Property Support Operations","allLocations":["Various Locations"]},"createdAt":1750707374874,"descriptionPlain":"A bit about us \nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\n\nWe're growing! If you do not see any open positions on our careers page that are applicable to your location and experience, but are interested in corporate level positions, please apply to this posting so we can consider you for future potential opportunities!\n","description":"A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
We're growing! If you do not see any open positions on our careers page that are applicable to your location and experience, but are interested in corporate level positions, please apply to this posting so we can consider you for future potential opportunities!
","id":"bfa21e49-c335-4ad2-8ae3-32fda4565470","lists":[],"text":"Corporate General Interest - Future Potential Openings","country":"US","workplaceType":"remote","opening":"A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
","openingPlain":"A bit about us \nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n","descriptionBody":"We're growing! If you do not see any open positions on our careers page that are applicable to your location and experience, but are interested in corporate level positions, please apply to this posting so we can consider you for future potential opportunities!
","descriptionBodyPlain":"We're growing! If you do not see any open positions on our careers page that are applicable to your location and experience, but are interested in corporate level positions, please apply to this posting so we can consider you for future potential opportunities!\n","hostedUrl":"https://jobs.lever.co/placemakr/bfa21e49-c335-4ad2-8ae3-32fda4565470","applyUrl":"https://jobs.lever.co/placemakr/bfa21e49-c335-4ad2-8ae3-32fda4565470/apply"},{"additionalPlain":"Our community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n\nWe own it.\nWe make it better.\nWe treat people right.\n\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
We own it.
We make it better.
We treat people right.
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.
If you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Full-time (non-exempt)","department":"Property Operations","location":"945 NW Mid City Drive, Huntsville, AL 35801","team":"Huntsville","allLocations":["945 NW Mid City Drive, Huntsville, AL 35801"]},"createdAt":1780457993132,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, our obsession with exceptional service doesn’t stop at our guests, residents and partners – it encompasses our team members as well. As a Front Desk Supervisor, you will play a pivotal role in ensuring a seamless and collaborative experience for our team members while setting the tone for our front of house operations. We are seeking individuals who champion Placemakr’s Community Norms and take a hands-on approach to supporting the day-to-day efficacy of front desk operations. As an integral member of our on-site property team and a future leader at Placemakr, you will embody our Property Team Mission with each guest and team member interaction, lead by example to uphold a positive team culture in alignment with property goals, and ultimately ensure that our guests are delighted by the experiences our Guest Experience Associates create. \n\nThis position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.\n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n","description":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, our obsession with exceptional service doesn’t stop at our guests, residents and partners – it encompasses our team members as well. As a Front Desk Supervisor, you will play a pivotal role in ensuring a seamless and collaborative experience for our team members while setting the tone for our front of house operations. We are seeking individuals who champion Placemakr’s Community Norms and take a hands-on approach to supporting the day-to-day efficacy of front desk operations. As an integral member of our on-site property team and a future leader at Placemakr, you will embody our Property Team Mission with each guest and team member interaction, lead by example to uphold a positive team culture in alignment with property goals, and ultimately ensure that our guests are delighted by the experiences our Guest Experience Associates create.
This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
","id":"ce8f14b4-42ea-41b5-8a07-d4702e8d625c","lists":[{"text":"Your typical day","content":"Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider. Foster a \"one team\" mentality by collaborating effectively with all property team members, contributing to a cohesive and supportive work environment. Maintain a safe, secure and compliant environment for team members and guests by adhering to established Placemakr and property-specific policies and procedures, including emergency protocols, attendance policies and conduct expectations. Spend 100% of your time playing an active role in managing day-to-day execution, including providing support to your front desk team and our guests with any tasks necessary to maintain operational excellence (including check-ins and check-outs, room assignments and answering guest questions), delegating tasks, resolving open balances and effectively communicating across departments. Conduct regular audits of team member’s check-in and check-out processes to ensure adherence to company standards and provide feedback to your property leader on observed trends or issues. Lead by example as a top performer to help your team achieve and maintain Placemakr standards for excellence, including employee engagement ratings, NPS scores, brand standards, and consistently positive customer reviews. Effectively resolve escalated guest issues with autonomy, exercising exceptional judgement and decision-making skills. Consistently train new hires on guest service and operational standards and share best practices with new hires and tenured colleagues to foster a culture of continuous improvement. Support your property leader in the day-to-day management of a team of Guest Experience Associates, by leading daily stand-ups and chat-ins, providing in-the-moment feedback, assisting in tracking of time and attendance infractions and ensuring shift coverage for call-offs. Begin developing your people leadership skills by observing or partnering with your property leader during performance scorecard conversations, interviewing and scheduling duties. Assist in the tracking of inventory and proactively communicate inventory-related concerns to your property leader. Additional duties and responsibilities, as assigned. "},{"text":"What it takes","content":"3+ years of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food & beverage. 1+ year of experience as a team lead, supervisor or mentor which allows you to excel at supervising all guest-facing team members during your shift. Previous experience communicating effectively (including utilizing proper grammar, spelling and punctuation as well as a personable yet professional tone) with internal and external customers, both verbally and in writing. Demonstrated experience effectively resolving escalated guest issues with a high-level of autonomy. Demonstrated experience with effectively communicating in-the-moment feedback to team members in an appropriate way. You lead by example, have a can-do attitude and the ability to work effectively in a collaborative environment, contributing to a culture of proactive communication, unity and mutual support. You exceed expectations in all Guest Experience Associate III skills. You embody our Property Team Mission of Customer, Consistency and Community (Norms).You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. Front Desk Supervisors will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Front Desk Supervisors and an exceptional guest experience.
"}],"text":"Front Desk Supervisor","country":"US","workplaceType":"onsite","opening":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, our obsession with exceptional service doesn’t stop at our guests, residents and partners – it encompasses our team members as well. As a Front Desk Supervisor, you will play a pivotal role in ensuring a seamless and collaborative experience for our team members while setting the tone for our front of house operations. We are seeking individuals who champion Placemakr’s Community Norms and take a hands-on approach to supporting the day-to-day efficacy of front desk operations. As an integral member of our on-site property team and a future leader at Placemakr, you will embody our Property Team Mission with each guest and team member interaction, lead by example to uphold a positive team culture in alignment with property goals, and ultimately ensure that our guests are delighted by the experiences our Guest Experience Associates create.
This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, our obsession with exceptional service doesn’t stop at our guests, residents and partners – it encompasses our team members as well. As a Front Desk Supervisor, you will play a pivotal role in ensuring a seamless and collaborative experience for our team members while setting the tone for our front of house operations. We are seeking individuals who champion Placemakr’s Community Norms and take a hands-on approach to supporting the day-to-day efficacy of front desk operations. As an integral member of our on-site property team and a future leader at Placemakr, you will embody our Property Team Mission with each guest and team member interaction, lead by example to uphold a positive team culture in alignment with property goals, and ultimately ensure that our guests are delighted by the experiences our Guest Experience Associates create. \n\nThis position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.\n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/placemakr/ce8f14b4-42ea-41b5-8a07-d4702e8d625c","applyUrl":"https://jobs.lever.co/placemakr/ce8f14b4-42ea-41b5-8a07-d4702e8d625c/apply"},{"additionalPlain":"Our community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n\nWe own it.\nWe make it better.\nWe treat people right.\n\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
We own it.
We make it better.
We treat people right.
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.
If you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Full-time (non-exempt)","department":"Property Operations","location":"945 NW Mid City Drive, Huntsville, AL 35801","team":"Huntsville","allLocations":["945 NW Mid City Drive, Huntsville, AL 35801"]},"createdAt":1780458080889,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. \n\nThis is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. \n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n","description":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation.
This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
","id":"030ce640-989d-4523-b697-8b65a404a9e3","lists":[{"text":"Your typical day","content":"Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider. Foster a \"one team\" mentality by collaborating effectively with fellow property team members.Maintain a safe, secure and compliant environment for team members and guests.Offer support to team members in need and support the de-escalation of situations when required. Respond to written guest communication in a timely and effective manner through various channels, including text, email, HubSpot and AirBnB. Communicate effectively with internal and external customers (i.e. guests, team members and vendors).Ensure guests are consistently checked into their assigned rooms in accordance with Placemakr standards. Collect payment method consistently at check-in, following established protocols. Utilize maintenance, housekeeping, check-in, and other systems accurately.Respond promptly and effectively to off-site, cross-functional Placemakr team members via Teams, email, or other communication method. Complete thorough and effective shift handovers at the conclusion of each shift.Additional duties and responsibilities, as assigned. "},{"text":"What it takes","content":"1+ year of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food & beverage. Previous experience communicating effectively with internal and external customers, both verbally and in writing. Demonstrated ability to learn and utilize systems or technology (previous experience using a POS, CRM or customer communication system a plus!) You have a can-do attitude and the ability to work effectively in a collaborative environment.You embody our Property Team Mission of Customer, Consistency and Community (Norms). You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Guest Experience Associates and an exceptional guest experience. "}],"text":"Guest Experience Associate","country":"US","workplaceType":"onsite","opening":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation.
This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. \n\nThis is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. \n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/placemakr/030ce640-989d-4523-b697-8b65a404a9e3","applyUrl":"https://jobs.lever.co/placemakr/030ce640-989d-4523-b697-8b65a404a9e3/apply"},{"additionalPlain":"Our community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n\nWe own it.\nWe make it better.\nWe treat people right.\n\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
We own it.
We make it better.
We treat people right.
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.
If you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Full-time (non-exempt)","department":"Property Operations","location":"1100 Liberty Ave, Pittsburgh, PA, 15222","team":"Pittsburgh","allLocations":["1100 Liberty Ave, Pittsburgh, PA, 15222"]},"createdAt":1778771344326,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. \n\nThis is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. \n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n\n\nThis position is located in downtown Pittsburgh. The hourly rate is 19.75/hour.\n","description":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation.
This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
This position is located in downtown Pittsburgh. The hourly rate is 19.75/hour. ","id":"08838b41-be0d-4b05-b47e-6b3cc21ec6de","lists":[{"text":"Your typical day","content":"Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider. Foster a \"one team\" mentality by collaborating effectively with fellow property team members.Maintain a safe, secure and compliant environment for team members and guests.Offer support to team members in need and support the de-escalation of situations when required. Respond to written guest communication in a timely and effective manner through various channels, including text, email, HubSpot and AirBnB. Communicate effectively with internal and external customers (i.e. guests, team members and vendors).Ensure guests are consistently checked into their assigned rooms in accordance with Placemakr standards. Collect payment method consistently at check-in, following established protocols. Utilize maintenance, housekeeping, check-in, and other systems accurately.Respond promptly and effectively to off-site, cross-functional Placemakr team members via Teams, email, or other communication method. Complete thorough and effective shift handovers at the conclusion of each shift.Additional duties and responsibilities, as assigned. "},{"text":"What it takes","content":"1+ year of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food & beverage. Previous experience communicating effectively with internal and external customers, both verbally and in writing. Demonstrated ability to learn and utilize systems or technology (previous experience using a POS, CRM or customer communication system a plus!) You have a can-do attitude and the ability to work effectively in a collaborative environment.You embody our Property Team Mission of Customer, Consistency and Community (Norms). You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Guest Experience Associates and an exceptional guest experience. "}],"text":"Guest Experience Associate","country":"US","workplaceType":"onsite","opening":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation.
This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. \n\nThis is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. \n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n","descriptionBody":"This position is located in downtown Pittsburgh. The hourly rate is 19.75/hour. ","descriptionBodyPlain":"This position is located in downtown Pittsburgh. The hourly rate is 19.75/hour.\n","hostedUrl":"https://jobs.lever.co/placemakr/08838b41-be0d-4b05-b47e-6b3cc21ec6de","applyUrl":"https://jobs.lever.co/placemakr/08838b41-be0d-4b05-b47e-6b3cc21ec6de/apply"},{"additionalPlain":"Our community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n\nWe own it.\nWe make it better.\nWe treat people right.\n\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
We own it.
We make it better.
We treat people right.
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.
If you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Full-time (non-exempt)","department":"Property Operations","location":"639 Glen Iris Drive, Atlanta, GA 30308","team":"Atlanta","allLocations":["639 Glen Iris Drive, Atlanta, GA 30308"]},"createdAt":1779374456647,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. \n\nThis is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. \n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n\n\nThis is an on-site position located in Midtown Atlanta. The pay rate for this role is $18.75/hour.\n","description":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation.
This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
This is an on-site position located in Midtown Atlanta. The pay rate for this role is $18.75/hour.
","id":"89e57de8-5e42-415b-829c-eb461266a6c7","lists":[{"text":"Your typical day","content":"Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider. Foster a \"one team\" mentality by collaborating effectively with fellow property team members.Maintain a safe, secure and compliant environment for team members and guests.Offer support to team members in need and support the de-escalation of situations when required. Respond to written guest communication in a timely and effective manner through various channels, including text, email, HubSpot and AirBnB. Communicate effectively with internal and external customers (i.e. guests, team members and vendors).Ensure guests are consistently checked into their assigned rooms in accordance with Placemakr standards. Collect payment method consistently at check-in, following established protocols. Utilize maintenance, housekeeping, check-in, and other systems accurately.Respond promptly and effectively to off-site, cross-functional Placemakr team members via Teams, email, or other communication method. Complete thorough and effective shift handovers at the conclusion of each shift.Additional duties and responsibilities, as assigned. "},{"text":"What it takes","content":"1+ year of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food & beverage. Previous experience communicating effectively with internal and external customers, both verbally and in writing. Demonstrated ability to learn and utilize systems or technology (previous experience using a POS, CRM or customer communication system a plus!) You have a can-do attitude and the ability to work effectively in a collaborative environment.You embody our Property Team Mission of Customer, Consistency and Community (Norms). You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Guest Experience Associates and an exceptional guest experience. "}],"text":"Guest Experience Associate","country":"US","workplaceType":"onsite","opening":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation.
This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. \n\nThis is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. \n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n","descriptionBody":"This is an on-site position located in Midtown Atlanta. The pay rate for this role is $18.75/hour.
","descriptionBodyPlain":"This is an on-site position located in Midtown Atlanta. The pay rate for this role is $18.75/hour.\n","hostedUrl":"https://jobs.lever.co/placemakr/89e57de8-5e42-415b-829c-eb461266a6c7","applyUrl":"https://jobs.lever.co/placemakr/89e57de8-5e42-415b-829c-eb461266a6c7/apply"},{"additionalPlain":"Our community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n \nWe own it.\nWe make it better.\nWe treat people right.\n \nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n \nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n \nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n \nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n \nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our community norms
\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
\n
\nWe own it.
\nWe make it better.
\nWe treat people right.
\n
\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
\n
\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
\n
\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
\n
\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov. \n
\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Full-time (non-exempt)","department":"Property Operations","location":"15 Dupont Circle, NW Washington, DC 20036","team":"Washington DC/Maryland/Virginia","allLocations":["15 Dupont Circle, NW Washington, DC 20036"]},"createdAt":1777989131912,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n \nThe impact you'll have\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents and partners. As a Guest Experience Associate, you will play a key role in upholding this mission through your can-do spirit, utility player mentality and commitment to service. You'll serve as both the primary point of contact for our guests and residents as well as owning 'behind the scenes' duties that keep us operating smoothly. \n \nAround here, no task is too small, and no shift is the same (which is why we all jump in to make things happen). Our Guest Experience Associates are always in the thick of supporting the guest experience - one moment, welcoming the first guest of the day, the next rolling up their sleeves to fix basic maintenance issues, prep rooms or stock amenities. We are seeking individuals who embody Placemakr's Community Norms and take pride in how their work contributes to the overall operation. As an integral member of our on-site property team, you will embody our Property Team Mission with each move you make, thrive in our fast-paced, hands-on environment and at the end of the day, consistently demonstrate that exceptional service isn't just part of the job - it's who we are. \n \nThis is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational.\n \nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n","description":"A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
\n
\nThe impact you'll have
\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents and partners. As a Guest Experience Associate, you will play a key role in upholding this mission through your can-do spirit, utility player mentality and commitment to service. You'll serve as both the primary point of contact for our guests and residents as well as owning 'behind the scenes' duties that keep us operating smoothly.
\n
\nAround here, no task is too small, and no shift is the same (which is why we all jump in to make things happen). Our Guest Experience Associates are always in the thick of supporting the guest experience - one moment, welcoming the first guest of the day, the next rolling up their sleeves to fix basic maintenance issues, prep rooms or stock amenities. We are seeking individuals who embody Placemakr's Community Norms and take pride in how their work contributes to the overall operation. As an integral member of our on-site property team, you will embody our Property Team Mission with each move you make, thrive in our fast-paced, hands-on environment and at the end of the day, consistently demonstrate that exceptional service isn't just part of the job - it's who we are.
\n
\nThis is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational.
\n
\nOur benefits & perks
\nCompetitive pay rate
\nGenerous monthly bonus program of up to $500/month
\nCompany stock options
\n401k + 4% employer matching program
\nMedical, Vision & Dental Insurance plan options
\nFlexible Spending Account & Health Savings Account options
\n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
\nPTO increases to 20 days per year after 2.5 years of employment
\nEnjoy a paid day off for your birthday to celebrate your day, your way!
\nPaid Parental Leave
\nPaid Life Insurance
\nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
\nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
\nExclusive, Placemakr-branded swag through our Placemakr Stars Program
\nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
\nPlus, discounts to stay at select Placemakr properties all over the US
\n
\n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
","id":"8be0d080-b5f1-4ca7-a429-368854cedd69","lists":[{"text":"Your typical day","content":"\nConsistently provide an exceptional experience to anyone you interact with on-site, so our guests and residents walk away thinking \"I have to tell my friends about this place!\". Be the loyal, caring friend, local insider and subject-matter-expert of your property and market all rolled into one \nJump in and communicate with your fellow on-site and off-site property team members to make things happen - work together, provide support and keep our \"one team\" mentality alive so everyone wins \nMaintain a safe, secure, and compliant environment for all by adhering to established policies, procedures and expectations as they roll out. Ask questions and make sure you understand their impact - we don't mess around with safety, service and operational standards! \nStay plugged in to our internal systems (there are a few!) to keep things moving. Whether it's logging a maintenance request, coordinating with the housekeeping team or auditing a check-in, you'll help the entire property team stay connected across shifts to ensure the property runs smoothly \nWhen the business calls for it (and some days, it will!), ensure every guest gets checked into their assigned room and set up for a great stay - always following Placemakr protocols, collecting payment details and charging cards appropriately so the process is smooth from the start \nRespond to and action on guest requests - whether it's providing additional linens, extra supplies, a minor repair or clogged toilet - moving with urgency and genuine care \nRestock housekeeping carts, prepare amenities, stock vending machines and handle whatever else may be needed to set your housekeeping team (and entire property team) up to crush it during the next shift \nKeep all shared spaces looking sharp and up to standards by tackling cleaning and removing trash from lobbies, restrooms, elevators, break rooms and gyms - wherever it's needed! \nWrap up your shift with a thorough and effective handover so the next Guest Experience Associate can hit the ground running without missing a beat and ensure a seamless operation \nAdditional duties and responsibilities, as assigned. At Placemakr, this phrase isn't a catch-all, it's the way we work \n"},{"text":"What it takes","content":"\n1+ year of previous experience delivering excellent customer service (both directly to a customer and behind the scenes) in environments such as hospitality, retail, multi-family or food & beverage. \nScheduling flexibility that matches how we operate – you are willing and able to work any hours and days of the week, including evenings, weekends and holidays, on an ongoing and consistent basis \nA naturally curious, can’t-sit-still individual who is adaptable, eager to learn, and ready to jump in wherever needed to make an impact. \nPrevious professional experience communicating clearly and confidently both verbally and in writing. You always remain personable, polished, and empathetic, using proper grammar, spelling and punctuation, no matter the response. \nDemonstrated ability to quickly learn and effectively use multiple systems or technology to keep operations running smoothly (previous experience with POS, CRM or other customer communication tools a plus!) \nA can-do attitude and collaborative mindset, allowing you to seamlessly jump between guest service and operational support at any given moment \nManaging competing priorities with focus and flexibility - you can multi-task, pivot and support multiple departments under tight timelines \nA commitment to owning the details and high standards for our guests - you are comfortable with completing various tasks and always adapting to evolving guest needs \nYou embody our Property Team Mission of Customer, Consistency and Community (Norms) \nYou lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. \nGuest Experience Associates will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Guest Experience Associates and an exceptional guest experience. \n\n
"}],"salaryRange":{"min":21,"max":21,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"This position is located in Washington, DC. The compensation for this role is $21.00/hour.
","salaryDescriptionPlain":"This position is located in Washington, DC. The compensation for this role is $21.00/hour.\n","text":"Guest Experience Associate","country":"US","workplaceType":"onsite","opening":"A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
\n
\nThe impact you'll have
\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents and partners. As a Guest Experience Associate, you will play a key role in upholding this mission through your can-do spirit, utility player mentality and commitment to service. You'll serve as both the primary point of contact for our guests and residents as well as owning 'behind the scenes' duties that keep us operating smoothly.
\n
\nAround here, no task is too small, and no shift is the same (which is why we all jump in to make things happen). Our Guest Experience Associates are always in the thick of supporting the guest experience - one moment, welcoming the first guest of the day, the next rolling up their sleeves to fix basic maintenance issues, prep rooms or stock amenities. We are seeking individuals who embody Placemakr's Community Norms and take pride in how their work contributes to the overall operation. As an integral member of our on-site property team, you will embody our Property Team Mission with each move you make, thrive in our fast-paced, hands-on environment and at the end of the day, consistently demonstrate that exceptional service isn't just part of the job - it's who we are.
\n
\nThis is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational.
\n
\nOur benefits & perks
\nCompetitive pay rate
\nGenerous monthly bonus program of up to $500/month
\nCompany stock options
\n401k + 4% employer matching program
\nMedical, Vision & Dental Insurance plan options
\nFlexible Spending Account & Health Savings Account options
\n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
\nPTO increases to 20 days per year after 2.5 years of employment
\nEnjoy a paid day off for your birthday to celebrate your day, your way!
\nPaid Parental Leave
\nPaid Life Insurance
\nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
\nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
\nExclusive, Placemakr-branded swag through our Placemakr Stars Program
\nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
\nPlus, discounts to stay at select Placemakr properties all over the US
\n
\n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n \nThe impact you'll have\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents and partners. As a Guest Experience Associate, you will play a key role in upholding this mission through your can-do spirit, utility player mentality and commitment to service. You'll serve as both the primary point of contact for our guests and residents as well as owning 'behind the scenes' duties that keep us operating smoothly. \n \nAround here, no task is too small, and no shift is the same (which is why we all jump in to make things happen). Our Guest Experience Associates are always in the thick of supporting the guest experience - one moment, welcoming the first guest of the day, the next rolling up their sleeves to fix basic maintenance issues, prep rooms or stock amenities. We are seeking individuals who embody Placemakr's Community Norms and take pride in how their work contributes to the overall operation. As an integral member of our on-site property team, you will embody our Property Team Mission with each move you make, thrive in our fast-paced, hands-on environment and at the end of the day, consistently demonstrate that exceptional service isn't just part of the job - it's who we are. \n \nThis is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational.\n \nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/placemakr/8be0d080-b5f1-4ca7-a429-368854cedd69","applyUrl":"https://jobs.lever.co/placemakr/8be0d080-b5f1-4ca7-a429-368854cedd69/apply"},{"additionalPlain":"Our community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n\nWe own it.\nWe make it better.\nWe treat people right.\n\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
We own it.
We make it better.
We treat people right.
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.
If you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Full-time (non-exempt)","department":"Property Operations","location":"710 E 3rd St, Austin, TX 78701","team":"Austin","allLocations":["710 E 3rd St, Austin, TX 78701"]},"createdAt":1777498642919,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. \n\nThis is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. \n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n\n\nThis position is located in downtown Austin. The hourly rate is 19.25/hour.\n","description":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation.
This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
This position is located in downtown Austin. The hourly rate is 19.25/hour. ","id":"9a4081fe-c28a-4b11-b612-632f5eb9ebb5","lists":[{"text":"Your typical day","content":"Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider. Foster a \"one team\" mentality by collaborating effectively with fellow property team members.Maintain a safe, secure and compliant environment for team members and guests.Offer support to team members in need and support the de-escalation of situations when required. Respond to written guest communication in a timely and effective manner through various channels, including text, email, HubSpot and AirBnB. Communicate effectively with internal and external customers (i.e. guests, team members and vendors).Ensure guests are consistently checked into their assigned rooms in accordance with Placemakr standards. Collect payment method consistently at check-in, following established protocols. Utilize maintenance, housekeeping, check-in, and other systems accurately.Respond promptly and effectively to off-site, cross-functional Placemakr team members via Teams, email, or other communication method. Complete thorough and effective shift handovers at the conclusion of each shift.Additional duties and responsibilities, as assigned. "},{"text":"What it takes","content":"1+ year of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food & beverage. Previous experience communicating effectively with internal and external customers, both verbally and in writing. Demonstrated ability to learn and utilize systems or technology (previous experience using a POS, CRM or customer communication system a plus!) You have a can-do attitude and the ability to work effectively in a collaborative environment.You embody our Property Team Mission of Customer, Consistency and Community (Norms). You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Guest Experience Associates and an exceptional guest experience. "}],"text":"Guest Experience Associate","country":"US","workplaceType":"onsite","opening":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation.
This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. \n\nThis is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. \n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n","descriptionBody":"This position is located in downtown Austin. The hourly rate is 19.25/hour. ","descriptionBodyPlain":"This position is located in downtown Austin. The hourly rate is 19.25/hour.\n","hostedUrl":"https://jobs.lever.co/placemakr/9a4081fe-c28a-4b11-b612-632f5eb9ebb5","applyUrl":"https://jobs.lever.co/placemakr/9a4081fe-c28a-4b11-b612-632f5eb9ebb5/apply"},{"additionalPlain":"Our community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n\nWe own it.\nWe make it better.\nWe treat people right.\n\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
We own it.
We make it better.
We treat people right.
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.
If you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Full-time (non-exempt)","department":"Property Operations","location":"Salt Lake City, UT","team":"Salt Lake City","allLocations":["Salt Lake City, UT"]},"createdAt":1779292649653,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, our obsession with exceptional service doesn’t stop at our guests, residents and partners – it encompasses our team members as well. As a Front Desk Supervisor, you will play a pivotal role in ensuring a seamless and collaborative experience for our team members while setting the tone for our front of house operations. We are seeking individuals who champion Placemakr’s Community Norms and take a hands-on approach to supporting the day-to-day efficacy of front desk operations. As an integral member of our on-site property team and a future leader at Placemakr, you will embody our Property Team Mission with each guest and team member interaction, lead by example to uphold a positive team culture in alignment with property goals, and ultimately ensure that our guests are delighted by the experiences our Guest Experience Associates create. \n\nThis position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.\n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n\n\nThis position pays $26.25/hour and is located in Salt Lake City, UT.\n","description":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, our obsession with exceptional service doesn’t stop at our guests, residents and partners – it encompasses our team members as well. As a Front Desk Supervisor, you will play a pivotal role in ensuring a seamless and collaborative experience for our team members while setting the tone for our front of house operations. We are seeking individuals who champion Placemakr’s Community Norms and take a hands-on approach to supporting the day-to-day efficacy of front desk operations. As an integral member of our on-site property team and a future leader at Placemakr, you will embody our Property Team Mission with each guest and team member interaction, lead by example to uphold a positive team culture in alignment with property goals, and ultimately ensure that our guests are delighted by the experiences our Guest Experience Associates create.
This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
This position pays $26.25/hour and is located in Salt Lake City, UT.
","id":"e36c3b37-26ff-4eea-9c1d-f41cbae584ca","lists":[{"text":"Your typical day","content":"Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider. Foster a \"one team\" mentality by collaborating effectively with all property team members, contributing to a cohesive and supportive work environment. Maintain a safe, secure and compliant environment for team members and guests by adhering to established Placemakr and property-specific policies and procedures, including emergency protocols, attendance policies and conduct expectations. Spend 100% of your time playing an active role in managing day-to-day execution, including providing support to your front desk team and our guests with any tasks necessary to maintain operational excellence (including check-ins and check-outs, room assignments and answering guest questions), delegating tasks, resolving open balances and effectively communicating across departments. Conduct regular audits of team member’s check-in and check-out processes to ensure adherence to company standards and provide feedback to your property leader on observed trends or issues. Lead by example as a top performer to help your team achieve and maintain Placemakr standards for excellence, including employee engagement ratings, NPS scores, brand standards, and consistently positive customer reviews. Effectively resolve escalated guest issues with autonomy, exercising exceptional judgement and decision-making skills. Consistently train new hires on guest service and operational standards and share best practices with new hires and tenured colleagues to foster a culture of continuous improvement. Support your property leader in the day-to-day management of a team of Guest Experience Associates, by leading daily stand-ups and chat-ins, providing in-the-moment feedback, assisting in tracking of time and attendance infractions and ensuring shift coverage for call-offs. Begin developing your people leadership skills by observing or partnering with your property leader during performance scorecard conversations, interviewing and scheduling duties. Assist in the tracking of inventory and proactively communicate inventory-related concerns to your property leader. Additional duties and responsibilities, as assigned. "},{"text":"What it takes","content":"3+ years of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food & beverage. 1+ year of experience as a team lead, supervisor or mentor which allows you to excel at supervising all guest-facing team members during your shift. Previous experience communicating effectively (including utilizing proper grammar, spelling and punctuation as well as a personable yet professional tone) with internal and external customers, both verbally and in writing. Demonstrated experience effectively resolving escalated guest issues with a high-level of autonomy. Demonstrated experience with effectively communicating in-the-moment feedback to team members in an appropriate way. You lead by example, have a can-do attitude and the ability to work effectively in a collaborative environment, contributing to a culture of proactive communication, unity and mutual support. You exceed expectations in all Guest Experience Associate III skills. You embody our Property Team Mission of Customer, Consistency and Community (Norms).You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. Front Desk Supervisors will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Front Desk Supervisors and an exceptional guest experience.
"}],"text":"Guest Experience Supervisor","country":"US","workplaceType":"onsite","opening":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, our obsession with exceptional service doesn’t stop at our guests, residents and partners – it encompasses our team members as well. As a Front Desk Supervisor, you will play a pivotal role in ensuring a seamless and collaborative experience for our team members while setting the tone for our front of house operations. We are seeking individuals who champion Placemakr’s Community Norms and take a hands-on approach to supporting the day-to-day efficacy of front desk operations. As an integral member of our on-site property team and a future leader at Placemakr, you will embody our Property Team Mission with each guest and team member interaction, lead by example to uphold a positive team culture in alignment with property goals, and ultimately ensure that our guests are delighted by the experiences our Guest Experience Associates create.
This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, our obsession with exceptional service doesn’t stop at our guests, residents and partners – it encompasses our team members as well. As a Front Desk Supervisor, you will play a pivotal role in ensuring a seamless and collaborative experience for our team members while setting the tone for our front of house operations. We are seeking individuals who champion Placemakr’s Community Norms and take a hands-on approach to supporting the day-to-day efficacy of front desk operations. As an integral member of our on-site property team and a future leader at Placemakr, you will embody our Property Team Mission with each guest and team member interaction, lead by example to uphold a positive team culture in alignment with property goals, and ultimately ensure that our guests are delighted by the experiences our Guest Experience Associates create. \n\nThis position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.\n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n","descriptionBody":"This position pays $26.25/hour and is located in Salt Lake City, UT.
","descriptionBodyPlain":"This position pays $26.25/hour and is located in Salt Lake City, UT.\n","hostedUrl":"https://jobs.lever.co/placemakr/e36c3b37-26ff-4eea-9c1d-f41cbae584ca","applyUrl":"https://jobs.lever.co/placemakr/e36c3b37-26ff-4eea-9c1d-f41cbae584ca/apply"},{"additionalPlain":"Our community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n\nWe own it.\nWe make it better.\nWe treat people right.\n\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
We own it.
We make it better.
We treat people right.
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.
If you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Full-time (non-exempt)","department":"Property Operations","location":"1100 Liberty Ave, Pittsburgh, PA, 15222","team":"Pittsburgh","allLocations":["1100 Liberty Ave, Pittsburgh, PA, 15222"]},"createdAt":1779472275423,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, we are obsessed with service and believe that executing on our cleanliness and comfort standards start with our Housekeeping team members. As a Housekeeping Supervisor I, you will play a key role in keeping our housekeeping operations running smoothly and our team feeling supported. You’ll serve as a collaborative leader who thrives in a fast-moving, ever-evolving environment and consistently demonstrate that you aren't afraid to roll up your sleeves to get the job done! \n\nAround here, no task is too small, and every detail matters. Our Housekeeping Supervisors bring our Community Norms to life by leading with curiosity, accountability and a hands-on approach to the day-to-day flow of housekeeping operations. As a core member of our on-site property team and a future leader at Placemakr, you’ll help set the standard, balancing strong processes with a bit of flexibility, because no two days are the same (which is how we like it!). Through room inspections, coaching and daily collaboration, you’ll lead by example, embody our Property Team Mission, and ensure our guests, residents and partners feel the care and quality behind every stay. \n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n\n\nThis position is located in downtown Pittsburgh. The hourly rate is $27/hr.\n","description":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, we are obsessed with service and believe that executing on our cleanliness and comfort standards start with our Housekeeping team members. As a Housekeeping Supervisor I, you will play a key role in keeping our housekeeping operations running smoothly and our team feeling supported. You’ll serve as a collaborative leader who thrives in a fast-moving, ever-evolving environment and consistently demonstrate that you aren't afraid to roll up your sleeves to get the job done!
Around here, no task is too small, and every detail matters. Our Housekeeping Supervisors bring our Community Norms to life by leading with curiosity, accountability and a hands-on approach to the day-to-day flow of housekeeping operations. As a core member of our on-site property team and a future leader at Placemakr, you’ll help set the standard, balancing strong processes with a bit of flexibility, because no two days are the same (which is how we like it!). Through room inspections, coaching and daily collaboration, you’ll lead by example, embody our Property Team Mission, and ensure our guests, residents and partners feel the care and quality behind every stay.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
This position is located in downtown Pittsburgh. The hourly rate is $27/hr.
","id":"9942b5fa-88e7-4765-aba8-579d2eba3b3f","lists":[{"text":"Your typical day","content":"Consistently provide an exceptional experience to anyone you interact with on-site, so our guests and residents walk away thinking \"I have to tell my friends about this place!\". Be the loyal, caring friend, local insider and subject-matter-expert of your property and market all rolled into one Jump in and communicate with your fellow on-site and off-site property team members to make things happen - work together, provide support and keep our \"one team\" mentality alive so everyone wins Maintain a safe, secure, and compliant environment for all by adhering to established policies, procedures and expectations as they roll out. Ask questions and make sure you understand their impact - we don't mess around with safety, service and operational standards! Be hands-on every day by jumping into the action to keep operations running smoothly. Spend 100% of your time supporting your housekeeping team however needed, including managing room priorities, cleaning units when necessary, resolving guest questions or issues, delegating tasks, inspecting rooms, and collaborating closely with other departments to deliver operational excellence Set the pace and the standard. By leading from the front, you’ll help your team consistently deliver on room readiness, quality, availability, guest satisfaction, and brand standards - showing what “great” looks like every shift Own housekeeping boards from start to finish - build them, update priorities as the day evolves, and make sure the right work gets to the right people at the right time to ensure superior guest satisfaction Inspect rooms with a sharp eye and a coaching mindset. Ensure spaces meet Placemakr cleanliness standards and provide clear, in-the-moment feedback, partnering with your property leader or Housekeeping Manager to close gaps (and celebrate wins!) Keep inventory top of mind by helping track supplies and flagging needs early, so the team always has what they need to deliver on our cleanliness and comfort standards Welcome and help new hires hit the ground running by training on cleanliness, organization and best practices, making sure they feel confident in our standards and day-to-day operations. Share tips and learnings with tenured team members to raise the bar together Support daily Housekeeper and Houseperson effectiveness by leading stand-ups and check-ins, offering real-time feedback, helping track time and attendance, and ensuring shift coverage when needed. Learn the people-leadership ropes by partnering with your property leader or Housekeeping Manager on performance conversations, interviews, scheduling, and other moments that shape the team experience Additional duties and responsibilities, as assigned. At Placemakr, this phrase isn't a catch-all, it's the way we work "},{"text":"What it takes","content":"3+ years of previous housekeeping or cleaning experience (hospitality-specific experience a plus!). 1+ year of experience as a team lead, supervisor or mentor which allows you to excel at supervising all housekeeping team members during your shift.You demonstrate a strong attention to detail and a commitment to maintaining high cleanliness standards. You have experience with independently managing your tasks and remaining organized. Demonstrated experience with effectively communicating in-the-moment feedback to team members in an appropriate way. You lead by example, have a can-do attitude and the ability to work effectively in an independent and collaborative environment, contributing to a culture of proactive communication, unity and mutual support. You exceed expectations in all Housekeeper III skills. You embody our Property Team Mission of Customer, Consistency and Community (Norms). You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. Housekeeping Supervisors will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Housekeeping Supervisors and an exceptional guest experience.
"}],"text":"Housekeeping Supervisor","country":"US","workplaceType":"onsite","opening":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, we are obsessed with service and believe that executing on our cleanliness and comfort standards start with our Housekeeping team members. As a Housekeeping Supervisor I, you will play a key role in keeping our housekeeping operations running smoothly and our team feeling supported. You’ll serve as a collaborative leader who thrives in a fast-moving, ever-evolving environment and consistently demonstrate that you aren't afraid to roll up your sleeves to get the job done!
Around here, no task is too small, and every detail matters. Our Housekeeping Supervisors bring our Community Norms to life by leading with curiosity, accountability and a hands-on approach to the day-to-day flow of housekeeping operations. As a core member of our on-site property team and a future leader at Placemakr, you’ll help set the standard, balancing strong processes with a bit of flexibility, because no two days are the same (which is how we like it!). Through room inspections, coaching and daily collaboration, you’ll lead by example, embody our Property Team Mission, and ensure our guests, residents and partners feel the care and quality behind every stay.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, we are obsessed with service and believe that executing on our cleanliness and comfort standards start with our Housekeeping team members. As a Housekeeping Supervisor I, you will play a key role in keeping our housekeeping operations running smoothly and our team feeling supported. You’ll serve as a collaborative leader who thrives in a fast-moving, ever-evolving environment and consistently demonstrate that you aren't afraid to roll up your sleeves to get the job done! \n\nAround here, no task is too small, and every detail matters. Our Housekeeping Supervisors bring our Community Norms to life by leading with curiosity, accountability and a hands-on approach to the day-to-day flow of housekeeping operations. As a core member of our on-site property team and a future leader at Placemakr, you’ll help set the standard, balancing strong processes with a bit of flexibility, because no two days are the same (which is how we like it!). Through room inspections, coaching and daily collaboration, you’ll lead by example, embody our Property Team Mission, and ensure our guests, residents and partners feel the care and quality behind every stay. \n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n","descriptionBody":"This position is located in downtown Pittsburgh. The hourly rate is $27/hr.
","descriptionBodyPlain":"This position is located in downtown Pittsburgh. The hourly rate is $27/hr.\n","hostedUrl":"https://jobs.lever.co/placemakr/9942b5fa-88e7-4765-aba8-579d2eba3b3f","applyUrl":"https://jobs.lever.co/placemakr/9942b5fa-88e7-4765-aba8-579d2eba3b3f/apply"},{"additionalPlain":"Our community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n \nWe own it.\nWe make it better.\nWe treat people right.\n \nApplicants must be legally authorized to be a contractor and/or work in the country they are located in. Applicants must also meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.\n \nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n \nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n \nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our community norms
\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
\n
\nWe own it.
\nWe make it better.
\nWe treat people right.
\n
\nApplicants must be legally authorized to be a contractor and/or work in the country they are located in. Applicants must also meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
\n
\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
\n
\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
\n
\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Global Contractor","department":"People Experience","location":"Remote - Colombia","team":"People Experience","allLocations":["Remote - Colombia"]},"createdAt":1779145093588,"descriptionPlain":"A bit about us \nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\n\nThe HR Operations Generalist position is perfect for a self-starting HR professional who thrives on making an impact across day-to-day people operations as well as broader people initiatives. The ideal candidate will be empathetic, detail-oriented, and confident in navigating a variety of situations with discretion and sound judgment. You’ll bring a proactive mindset and a commitment to creating a people-first experience at every touchpoint. At Placemakr, we’re reimagining where life happens, and you’ll help make that possible for the people who make it happen. \nThis role will be remote-first, but working hours should align with either the Eastern or Central time zones to most effectively support our team members and Placemakr business needs. \nWhat You’ll Do \nMaintain accurate and confidential records within the HRIS system (ADP Workforce Now). This includes entering new hires, job changes, termination data, and uploading supporting documents into the system. \n\n\n","description":"A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
\n
\n
\n
\n
The HR Operations Generalist position is perfect for a self-starting HR professional who thrives on making an impact across day-to-day people operations as well as broader people initiatives. The ideal candidate will be empathetic, detail-oriented, and confident in navigating a variety of situations with discretion and sound judgment. You’ll bring a proactive mindset and a commitment to creating a people-first experience at every touchpoint. At Placemakr, we’re reimagining where life happens, and you’ll help make that possible for the people who make it happen.
\n
\n
\n
This role will be remote-first, but working hours should align with either the Eastern or Central time zones to most effectively support our team members and Placemakr business needs.
\n
\n
\n
\n
\n- \n
Maintain accurate and confidential records within the HRIS system (ADP Workforce Now). This includes entering new hires, job changes, termination data, and uploading supporting documents into the system.
\n \n
\n
\n
\n
\n- \n
Manage orientation and on-boarding processes for new team members, including background screening management, I-9 completion, and benefits enrollments. Coordinate with cross-functional teams to deliver an exceptional first-day experience.
\n \n
\n
\n
\n
\n- \n
Manage the off-boarding process for departing team members, including post-employment documentation, exit surveys, and final pay.
\n \n
\n
\n
\n
\n
\n
\n- \n
Be the primary backup for payroll processing, including weekly and bi-weekly payroll runs, updating employee records, bonus/incentive pay, tracking pay exceptions, and ensuring benefit changes are accurately recorded.
\n \n
\n
\n
\n
\n
\n- \n
Assist in the communication, interpretation, and upkeep of the team member handbook, contributing to the development of new policies as needed.
\n \n
\n
\n
\n
\n
\n
\n
\n
\n- \n
Support or facilitate training programs related to employee relations, compliance, harassment prevention, and manager best practices.
\n \n
\n
\n
\n
\n
\n- \n
Additional duties and responsibilities, as assigned. At Placemakr, this phrase isn't a catch-all, it's the way we work.
\n \n
\n
\n
\n
\n
\n- \n
Bachelor’s degree in human resources, business administration, or a related field, or equivalent work experience in lieu of a bachelor’s degree
\n \n
\n
\n
\n
\n
\n
\n- \n
Strong foundational knowledge of the Microsoft suite of tools, including Teams, Outlook, PowerPoint, Excel, Word and SharePoint. Experience with the Power Automate tools is a plus.
\n \n
\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
A high level of curiosity, with the ability to multi-task, organize and prioritize effectively in a high-growth, ever-changing environment.
\n \n
\n
\n
\n
\n
\n
A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
","openingPlain":"A bit about us \nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n","descriptionBody":"\n
\n
\n
\n
The HR Operations Generalist position is perfect for a self-starting HR professional who thrives on making an impact across day-to-day people operations as well as broader people initiatives. The ideal candidate will be empathetic, detail-oriented, and confident in navigating a variety of situations with discretion and sound judgment. You’ll bring a proactive mindset and a commitment to creating a people-first experience at every touchpoint. At Placemakr, we’re reimagining where life happens, and you’ll help make that possible for the people who make it happen.
\n
\n
\n
This role will be remote-first, but working hours should align with either the Eastern or Central time zones to most effectively support our team members and Placemakr business needs.
\n
\n
\n
\n
\n- \n
Maintain accurate and confidential records within the HRIS system (ADP Workforce Now). This includes entering new hires, job changes, termination data, and uploading supporting documents into the system.
\n \n
\n
\n
\n
\n- \n
Manage orientation and on-boarding processes for new team members, including background screening management, I-9 completion, and benefits enrollments. Coordinate with cross-functional teams to deliver an exceptional first-day experience.
\n \n
\n
\n
\n
\n- \n
Manage the off-boarding process for departing team members, including post-employment documentation, exit surveys, and final pay.
\n \n
\n
\n
\n
\n
\n
\n- \n
Be the primary backup for payroll processing, including weekly and bi-weekly payroll runs, updating employee records, bonus/incentive pay, tracking pay exceptions, and ensuring benefit changes are accurately recorded.
\n \n
\n
\n
\n
\n
\n- \n
Assist in the communication, interpretation, and upkeep of the team member handbook, contributing to the development of new policies as needed.
\n \n
\n
\n
\n
\n
\n
\n
\n
\n- \n
Support or facilitate training programs related to employee relations, compliance, harassment prevention, and manager best practices.
\n \n
\n
\n
\n
\n
\n- \n
Additional duties and responsibilities, as assigned. At Placemakr, this phrase isn't a catch-all, it's the way we work.
\n \n
\n
\n
\n
\n
\n- \n
Bachelor’s degree in human resources, business administration, or a related field, or equivalent work experience in lieu of a bachelor’s degree
\n \n
\n
\n
\n
\n
\n
\n- \n
Strong foundational knowledge of the Microsoft suite of tools, including Teams, Outlook, PowerPoint, Excel, Word and SharePoint. Experience with the Power Automate tools is a plus.
\n \n
\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
A high level of curiosity, with the ability to multi-task, organize and prioritize effectively in a high-growth, ever-changing environment.
\n \n
\n
\n
\n
\n
\n
Our community norms
\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
\n
\nWe own it.
\nWe make it better.
\nWe treat people right.
\n
\nApplicants must be legally authorized to be a contractor and/or work in the country they are located in. Applicants must also meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
\n
\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
\n
\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
\n
\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Global Contractor","department":"People Experience","location":"Remote - Honduras","team":"People Experience","allLocations":["Remote - Honduras"]},"createdAt":1779145152558,"descriptionPlain":"A bit about us \nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\n\nThe HR Operations Generalist position is perfect for a self-starting HR professional who thrives on making an impact across day-to-day people operations as well as broader people initiatives. The ideal candidate will be empathetic, detail-oriented, and confident in navigating a variety of situations with discretion and sound judgment. You’ll bring a proactive mindset and a commitment to creating a people-first experience at every touchpoint. At Placemakr, we’re reimagining where life happens, and you’ll help make that possible for the people who make it happen. \nThis role will be remote-first, but working hours should align with either the Eastern or Central time zones to most effectively support our team members and Placemakr business needs. \nWhat You’ll Do \nMaintain accurate and confidential records within the HRIS system (ADP Workforce Now). This includes entering new hires, job changes, termination data, and uploading supporting documents into the system. \n\n\n","description":"A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
\n
\n
\n
\n
The HR Operations Generalist position is perfect for a self-starting HR professional who thrives on making an impact across day-to-day people operations as well as broader people initiatives. The ideal candidate will be empathetic, detail-oriented, and confident in navigating a variety of situations with discretion and sound judgment. You’ll bring a proactive mindset and a commitment to creating a people-first experience at every touchpoint. At Placemakr, we’re reimagining where life happens, and you’ll help make that possible for the people who make it happen.
\n
\n
\n
This role will be remote-first, but working hours should align with either the Eastern or Central time zones to most effectively support our team members and Placemakr business needs.
\n
\n
\n
\n
\n- \n
Maintain accurate and confidential records within the HRIS system (ADP Workforce Now). This includes entering new hires, job changes, termination data, and uploading supporting documents into the system.
\n \n
\n
\n
\n
\n- \n
Manage orientation and on-boarding processes for new team members, including background screening management, I-9 completion, and benefits enrollments. Coordinate with cross-functional teams to deliver an exceptional first-day experience.
\n \n
\n
\n
\n
\n- \n
Manage the off-boarding process for departing team members, including post-employment documentation, exit surveys, and final pay.
\n \n
\n
\n
\n
\n
\n
\n- \n
Be the primary backup for payroll processing, including weekly and bi-weekly payroll runs, updating employee records, bonus/incentive pay, tracking pay exceptions, and ensuring benefit changes are accurately recorded.
\n \n
\n
\n
\n
\n
\n- \n
Assist in the communication, interpretation, and upkeep of the team member handbook, contributing to the development of new policies as needed.
\n \n
\n
\n
\n
\n
\n
\n
\n
\n- \n
Support or facilitate training programs related to employee relations, compliance, harassment prevention, and manager best practices.
\n \n
\n
\n
\n
\n
\n- \n
Additional duties and responsibilities, as assigned. At Placemakr, this phrase isn't a catch-all, it's the way we work.
\n \n
\n
\n
\n
\n
\n- \n
Bachelor’s degree in human resources, business administration, or a related field, or equivalent work experience in lieu of a bachelor’s degree
\n \n
\n
\n
\n
\n
\n
\n- \n
Strong foundational knowledge of the Microsoft suite of tools, including Teams, Outlook, PowerPoint, Excel, Word and SharePoint. Experience with the Power Automate tools is a plus.
\n \n
\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
A high level of curiosity, with the ability to multi-task, organize and prioritize effectively in a high-growth, ever-changing environment.
\n \n
\n
\n
\n
\n
\n
A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
","openingPlain":"A bit about us \nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n","descriptionBody":"\n
\n
\n
\n
The HR Operations Generalist position is perfect for a self-starting HR professional who thrives on making an impact across day-to-day people operations as well as broader people initiatives. The ideal candidate will be empathetic, detail-oriented, and confident in navigating a variety of situations with discretion and sound judgment. You’ll bring a proactive mindset and a commitment to creating a people-first experience at every touchpoint. At Placemakr, we’re reimagining where life happens, and you’ll help make that possible for the people who make it happen.
\n
\n
\n
This role will be remote-first, but working hours should align with either the Eastern or Central time zones to most effectively support our team members and Placemakr business needs.
\n
\n
\n
\n
\n- \n
Maintain accurate and confidential records within the HRIS system (ADP Workforce Now). This includes entering new hires, job changes, termination data, and uploading supporting documents into the system.
\n \n
\n
\n
\n
\n- \n
Manage orientation and on-boarding processes for new team members, including background screening management, I-9 completion, and benefits enrollments. Coordinate with cross-functional teams to deliver an exceptional first-day experience.
\n \n
\n
\n
\n
\n- \n
Manage the off-boarding process for departing team members, including post-employment documentation, exit surveys, and final pay.
\n \n
\n
\n
\n
\n
\n
\n- \n
Be the primary backup for payroll processing, including weekly and bi-weekly payroll runs, updating employee records, bonus/incentive pay, tracking pay exceptions, and ensuring benefit changes are accurately recorded.
\n \n
\n
\n
\n
\n
\n- \n
Assist in the communication, interpretation, and upkeep of the team member handbook, contributing to the development of new policies as needed.
\n \n
\n
\n
\n
\n
\n
\n
\n
\n- \n
Support or facilitate training programs related to employee relations, compliance, harassment prevention, and manager best practices.
\n \n
\n
\n
\n
\n
\n- \n
Additional duties and responsibilities, as assigned. At Placemakr, this phrase isn't a catch-all, it's the way we work.
\n \n
\n
\n
\n
\n
\n- \n
Bachelor’s degree in human resources, business administration, or a related field, or equivalent work experience in lieu of a bachelor’s degree
\n \n
\n
\n
\n
\n
\n
\n- \n
Strong foundational knowledge of the Microsoft suite of tools, including Teams, Outlook, PowerPoint, Excel, Word and SharePoint. Experience with the Power Automate tools is a plus.
\n \n
\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
A high level of curiosity, with the ability to multi-task, organize and prioritize effectively in a high-growth, ever-changing environment.
\n \n
\n
\n
\n
\n
\n
Our community norms
\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
\n
\nWe own it.
\nWe make it better.
\nWe treat people right.
\n
\nApplicants must be legally authorized to be a contractor and/or work in the country they are located in. Applicants must also meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
\n
\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
\n
\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
\n
\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Global Contractor","department":"People Experience","location":"Remote - Argentina","team":"People Experience","allLocations":["Remote - Argentina"]},"createdAt":1779144944953,"descriptionPlain":"A bit about us \nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\n\nThe HR Operations Generalist position is perfect for a self-starting HR professional who thrives on making an impact across day-to-day people operations as well as broader people initiatives. The ideal candidate will be empathetic, detail-oriented, and confident in navigating a variety of situations with discretion and sound judgment. You’ll bring a proactive mindset and a commitment to creating a people-first experience at every touchpoint. At Placemakr, we’re reimagining where life happens, and you’ll help make that possible for the people who make it happen. \nThis role will be remote-first, but working hours should align with either the Eastern or Central time zones to most effectively support our team members and Placemakr business needs. \nWhat You’ll Do \nMaintain accurate and confidential records within the HRIS system (ADP Workforce Now). This includes entering new hires, job changes, termination data, and uploading supporting documents into the system. \n\n\n","description":"A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
\n
\n
\n
The HR Operations Generalist position is perfect for a self-starting HR professional who thrives on making an impact across day-to-day people operations as well as broader people initiatives. The ideal candidate will be empathetic, detail-oriented, and confident in navigating a variety of situations with discretion and sound judgment. You’ll bring a proactive mindset and a commitment to creating a people-first experience at every touchpoint. At Placemakr, we’re reimagining where life happens, and you’ll help make that possible for the people who make it happen.
\n
\n
\n
This role will be remote-first, but working hours should align with either the Eastern or Central time zones to most effectively support our team members and Placemakr business needs.
\n
\n
\n
\n
\n- \n
Maintain accurate and confidential records within the HRIS system (ADP Workforce Now). This includes entering new hires, job changes, termination data, and uploading supporting documents into the system.
\n \n
\n
\n
\n
\n- \n
Manage orientation and on-boarding processes for new team members, including background screening management, I-9 completion, and benefits enrollments. Coordinate with cross-functional teams to deliver an exceptional first-day experience.
\n \n
\n
\n
\n
\n- \n
Manage the off-boarding process for departing team members, including post-employment documentation, exit surveys, and final pay.
\n \n
\n
\n
\n
\n
\n
\n- \n
Be the primary backup for payroll processing, including weekly and bi-weekly payroll runs, updating employee records, bonus/incentive pay, tracking pay exceptions, and ensuring benefit changes are accurately recorded.
\n \n
\n
\n
\n
\n
\n- \n
Assist in the communication, interpretation, and upkeep of the team member handbook, contributing to the development of new policies as needed.
\n \n
\n
\n
\n
\n
\n
\n
\n
\n- \n
Support or facilitate training programs related to employee relations, compliance, harassment prevention, and manager best practices.
\n \n
\n
\n
\n
\n
\n- \n
Additional duties and responsibilities, as assigned. At Placemakr, this phrase isn't a catch-all, it's the way we work.
\n \n
\n
\n
\n
\n
\n- \n
Bachelor’s degree in human resources, business administration, or a related field, or equivalent work experience in lieu of a bachelor’s degree
\n \n
\n
\n
\n
\n
\n
\n- \n
Strong foundational knowledge of the Microsoft suite of tools, including Teams, Outlook, PowerPoint, Excel, Word and SharePoint. Experience with the Power Automate tools is a plus.
\n \n
\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
A high level of curiosity, with the ability to multi-task, organize and prioritize effectively in a high-growth, ever-changing environment.
\n \n
\n
\n
\n
\n
A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
","openingPlain":"A bit about us \nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n","descriptionBody":"\n
\n
\n
The HR Operations Generalist position is perfect for a self-starting HR professional who thrives on making an impact across day-to-day people operations as well as broader people initiatives. The ideal candidate will be empathetic, detail-oriented, and confident in navigating a variety of situations with discretion and sound judgment. You’ll bring a proactive mindset and a commitment to creating a people-first experience at every touchpoint. At Placemakr, we’re reimagining where life happens, and you’ll help make that possible for the people who make it happen.
\n
\n
\n
This role will be remote-first, but working hours should align with either the Eastern or Central time zones to most effectively support our team members and Placemakr business needs.
\n
\n
\n
\n
\n- \n
Maintain accurate and confidential records within the HRIS system (ADP Workforce Now). This includes entering new hires, job changes, termination data, and uploading supporting documents into the system.
\n \n
\n
\n
\n
\n- \n
Manage orientation and on-boarding processes for new team members, including background screening management, I-9 completion, and benefits enrollments. Coordinate with cross-functional teams to deliver an exceptional first-day experience.
\n \n
\n
\n
\n
\n- \n
Manage the off-boarding process for departing team members, including post-employment documentation, exit surveys, and final pay.
\n \n
\n
\n
\n
\n
\n
\n- \n
Be the primary backup for payroll processing, including weekly and bi-weekly payroll runs, updating employee records, bonus/incentive pay, tracking pay exceptions, and ensuring benefit changes are accurately recorded.
\n \n
\n
\n
\n
\n
\n- \n
Assist in the communication, interpretation, and upkeep of the team member handbook, contributing to the development of new policies as needed.
\n \n
\n
\n
\n
\n
\n
\n
\n
\n- \n
Support or facilitate training programs related to employee relations, compliance, harassment prevention, and manager best practices.
\n \n
\n
\n
\n
\n
\n- \n
Additional duties and responsibilities, as assigned. At Placemakr, this phrase isn't a catch-all, it's the way we work.
\n \n
\n
\n
\n
\n
\n- \n
Bachelor’s degree in human resources, business administration, or a related field, or equivalent work experience in lieu of a bachelor’s degree
\n \n
\n
\n
\n
\n
\n
\n- \n
Strong foundational knowledge of the Microsoft suite of tools, including Teams, Outlook, PowerPoint, Excel, Word and SharePoint. Experience with the Power Automate tools is a plus.
\n \n
\n
\n
\n
\n
\n
\n
\n
\n
\n- \n
A high level of curiosity, with the ability to multi-task, organize and prioritize effectively in a high-growth, ever-changing environment.
\n \n
\n
\n
\n
\n
Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
We own it.
We make it better.
We treat people right.
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.
If you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Full-time (non-exempt)","department":"Property Operations","location":"639 Glen Iris Drive, Atlanta, GA 30308","team":"Atlanta","allLocations":["639 Glen Iris Drive, Atlanta, GA 30308"]},"createdAt":1779293918088,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAs Lead Maintenance Technician, you are responsible for all aspects of the overall and ongoing maintenance of your property. Responsibilities can range from engineering work such as HVAC or drywall, to maintaining inventory, to handling communications with residents and guests. In short, it is your mission to make certain that your entire property is properly functioning, safe and clean, to help ensure an unmatched experience for everyone on-site. \n\nThis is a full-time position requiring ability to work during the week, weekends and holidays. The exact days of the week will be rotational. \n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n\n\nThis is an on-site position located in Midtown Atlanta. The pay range for this role is $32.50-34.50/hour.\n","description":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
As Lead Maintenance Technician, you are responsible for all aspects of the overall and ongoing maintenance of your property. Responsibilities can range from engineering work such as HVAC or drywall, to maintaining inventory, to handling communications with residents and guests. In short, it is your mission to make certain that your entire property is properly functioning, safe and clean, to help ensure an unmatched experience for everyone on-site.
This is a full-time position requiring ability to work during the week, weekends and holidays. The exact days of the week will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
This is an on-site position located in Midtown Atlanta. The pay range for this role is $32.50-34.50/hour.
","id":"ad4cafdb-7ff5-4f38-af23-d00c6147c7f7","lists":[{"text":"Your typical day","content":"Assist your property leader and/or the Area Chief Engineer in standing up all engineering structures including the hands-on implementation of back-end and access systems, programming of back of house and storage spaces, establishment of a base inventory and timely ordering system, and creation of Maintenance SOPs and Preventative Maintenance plans. Respond to all work orders in a timely manner and according to SOP’s to ensure a satisfactory experience. Keep all mechanical, storage, and back of house areas in a neat and orderly condition. Regularly inspect common areas and all equipment and systems to proactively prevent or fix issues before they can impact the resident/guest experience. Maintain and execute all preventive maintenance programs as scheduled. Accomplish all unit turns and in-house projects on time or better, and in line with appropriate specifications. Collaborate and work well with the front of house team, Corporate HQ, vendors, and contractors to ensure our operations are always tight, functional, and creating the best possible on-site experience for all involved. Manage workload of service requests and building maintenance in the absence of the Area Chief Engineer and prioritize and delegate to other team members as appropriate. Manage the inventory of equipment and supplies and work with the Area Chief Engineer to assess areas of need with respect to property specific equipment and supplies needs. Assist in all projects and tasks, as required. Assist in training new maintenance associates through shadowing and occasional task and/or building specifics tutorials. Additional duties and responsibilities as assigned. "},{"text":"What it takes","content":"You have a High School or General Education Degree, or commensurate experience in maintenance/engineering. You have a maintenance background in Class-A residential buildings or hotels, or similar engineering operations. You can perform a variety of repairs from start to finish in various areas without supervision or assistance.You have certificate(s) in HVAC, building maintenance technology or relevant field (preferred). You have an advanced understanding of general maintenance procedures and techniques. You are an effective problem solver with written and verbal communications skills. You are skilled, hands-on, patient and a strong multi-tasker. You are highly organized and have the ability to organize tasks. You have the ability to plan and execute an onsite project from start to finish. You are physically capable and available to work overtime (including weekends and evenings, as well as possible on-call shifts). You have a pleasant demeanor and can handle interactions with a high degree of tolerance, diplomacy, and tact. You can effectively manage stressful working situations. You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.Lead Maintenance Technicians will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Lead Maintenance Technicians and an exceptional guest experience.
"}],"text":"Lead Maintenance Technician","country":"US","workplaceType":"onsite","opening":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
As Lead Maintenance Technician, you are responsible for all aspects of the overall and ongoing maintenance of your property. Responsibilities can range from engineering work such as HVAC or drywall, to maintaining inventory, to handling communications with residents and guests. In short, it is your mission to make certain that your entire property is properly functioning, safe and clean, to help ensure an unmatched experience for everyone on-site.
This is a full-time position requiring ability to work during the week, weekends and holidays. The exact days of the week will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAs Lead Maintenance Technician, you are responsible for all aspects of the overall and ongoing maintenance of your property. Responsibilities can range from engineering work such as HVAC or drywall, to maintaining inventory, to handling communications with residents and guests. In short, it is your mission to make certain that your entire property is properly functioning, safe and clean, to help ensure an unmatched experience for everyone on-site. \n\nThis is a full-time position requiring ability to work during the week, weekends and holidays. The exact days of the week will be rotational. \n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n","descriptionBody":"This is an on-site position located in Midtown Atlanta. The pay range for this role is $32.50-34.50/hour.
","descriptionBodyPlain":"This is an on-site position located in Midtown Atlanta. The pay range for this role is $32.50-34.50/hour.\n","hostedUrl":"https://jobs.lever.co/placemakr/ad4cafdb-7ff5-4f38-af23-d00c6147c7f7","applyUrl":"https://jobs.lever.co/placemakr/ad4cafdb-7ff5-4f38-af23-d00c6147c7f7/apply"},{"additionalPlain":"Our community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n\nWe own it.\nWe make it better.\nWe treat people right.\n\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
We own it.
We make it better.
We treat people right.
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.
If you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Full-time (non-exempt)","department":"Property Operations","location":"1100 Liberty Ave, Pittsburgh, PA, 15222","team":"Pittsburgh","allLocations":["1100 Liberty Ave, Pittsburgh, PA, 15222"]},"createdAt":1779886652798,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe Impact You'll Have\nAt Placemakr, we believe that finding the perfect place to call home is a transformative experience. As a Leasing Agent, you will play a pivotal role in delighting our residents throughout their journey, making them feel valued and supported from their first tour to their move-in day and beyond. We are seeking individuals who embody Placemakr’s Community Norms and pride themselves on building strong rapport with everyone they meet to guide prospective residents through the leasing process with professionalism, expertise and the Placemakr personal touch. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each tour and interaction, and consistently demonstrate that making a positive impact on our resident’s journey is the core of our operation.\n\nThis is a full-time position requiring ability to work during the week, weekend, evenings and holidays. The exact days of the week will be rotational. \n\nOur benefits & perks\nLeasing commission for new leases and renewals\nCompetitive pay rate\nGenerous monthly bonus program of up to $500/month\nCompany stock options\n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options\nFlexible Spending Account & Health Savings Account options\n15 days of accrued Paid Time Off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!\nPTO increases to 20 days per year after 2.5 years of employment\nEnjoy a paid day off for your birthday to celebrate your day, your way!\nPaid Parental Leave\nPaid Life Insurance\nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all\nTransparent position development program which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)\nExclusive, Placemakr-branded swag through our Placemakr Stars Program\nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US\n\n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right to amend policies and are subject to change.\n\n\n\nThis position is located in downtown Pittsburgh. The hourly rate is $23.75 plus commission.\n","description":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The Impact You'll Have
At Placemakr, we believe that finding the perfect place to call home is a transformative experience. As a Leasing Agent, you will play a pivotal role in delighting our residents throughout their journey, making them feel valued and supported from their first tour to their move-in day and beyond. We are seeking individuals who embody Placemakr’s Community Norms and pride themselves on building strong rapport with everyone they meet to guide prospective residents through the leasing process with professionalism, expertise and the Placemakr personal touch. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each tour and interaction, and consistently demonstrate that making a positive impact on our resident’s journey is the core of our operation.
This is a full-time position requiring ability to work during the week, weekend, evenings and holidays. The exact days of the week will be rotational.
Our benefits & perks
Leasing commission for new leases and renewals
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued Paid Time Off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development program which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right to amend policies and are subject to change.
This position is located in downtown Pittsburgh. The hourly rate is $23.75 plus commission.
","id":"4b3eac11-687c-406d-8759-df8f20dc33cf","lists":[{"text":"Your typical day","content":"Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider. Foster a \"one team\" mentality by collaborating effectively with fellow property team members, contributing to a cohesive and supportive work environment. Maintain a safe, secure and compliant environment for team members and guests by adhering to established Placemakr and property-specific policies and procedures, including emergency protocols, attendance policies and conduct expectations. Communicate effectively with prospective residents through various forms of written communication, including via email, campaigns and marketing materials while maintaining a professional and friendly demeanor and utilizing impeccable grammar and punctuation. Build and nurture strong rapport with prospective Placemakr residents, ensuring an exceptional experience throughout the entire leasing process. Demonstrate a strong sales acumen by effectively overcoming objections and providing tailored solutions to meet the unique needs of each prospective resident. Own all administrative tasks related to your leasing to ensure compliance during move-ins, move-outs and renewals, following established processes and utilizing relevant tools and systems. Maintain move-in files in accordance with Placemakr standards, ensuring completeness and accuracy. Deliver accurate and informative on-site tours, showcasing the unique features and benefits of Placemakr properties and effectively answering all questions. Own all aspects of prospect lifecycle from early communications to follow-up, inclusive of all stages and efforts to sign leases, consistently meeting or exceeding new lease and renewal goals. Take full ownership of current resident retention efforts including but not limited to ongoing service and engagement initiatives, excellent responsiveness, and lease renewal negotiations. Share best practices with new hires and tenured colleagues to foster a culture of continuous improvement and create exceptional experiences with all residents. Additional duties and responsibilities, as assigned. "},{"text":"What it takes","content":"2+ years of previous experience in leasing, sales or business development. You have a proven track record of successfully hitting leasing or sales-related goals (experience with Class-A residential buildings a plus!) You have successfully owned, managed and cultivated relationships. You have strong skills in presenting, negotiating terms, and closing deals. You’re knowledgeable about leasing rules and FFH regulations (preferred). Previous experience communicating effectively (including utilizing proper grammar, spelling and punctuation as well as a personable yet professional tone) with internal and external customers, both verbally and in writing. Demonstrated ability to learn and follow administrative processes to Placemakr standard (previous experience with administrative duties, CRM or leasing-related duties a plus!) You have a can-do attitude and the ability to work effectively in a collaborative environment, contributing to a culture of proactive communication, unity and mutual support. You embody our Property Team Mission of Customer, Consistency and Community (Norms). You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. Leasing Agents will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Leasing Agents and an exceptional guest experience.
"}],"text":"Leasing Agent","country":"US","workplaceType":"onsite","opening":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The Impact You'll Have
At Placemakr, we believe that finding the perfect place to call home is a transformative experience. As a Leasing Agent, you will play a pivotal role in delighting our residents throughout their journey, making them feel valued and supported from their first tour to their move-in day and beyond. We are seeking individuals who embody Placemakr’s Community Norms and pride themselves on building strong rapport with everyone they meet to guide prospective residents through the leasing process with professionalism, expertise and the Placemakr personal touch. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each tour and interaction, and consistently demonstrate that making a positive impact on our resident’s journey is the core of our operation.
This is a full-time position requiring ability to work during the week, weekend, evenings and holidays. The exact days of the week will be rotational.
Our benefits & perks
Leasing commission for new leases and renewals
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued Paid Time Off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development program which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right to amend policies and are subject to change.
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe Impact You'll Have\nAt Placemakr, we believe that finding the perfect place to call home is a transformative experience. As a Leasing Agent, you will play a pivotal role in delighting our residents throughout their journey, making them feel valued and supported from their first tour to their move-in day and beyond. We are seeking individuals who embody Placemakr’s Community Norms and pride themselves on building strong rapport with everyone they meet to guide prospective residents through the leasing process with professionalism, expertise and the Placemakr personal touch. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each tour and interaction, and consistently demonstrate that making a positive impact on our resident’s journey is the core of our operation.\n\nThis is a full-time position requiring ability to work during the week, weekend, evenings and holidays. The exact days of the week will be rotational. \n\nOur benefits & perks\nLeasing commission for new leases and renewals\nCompetitive pay rate\nGenerous monthly bonus program of up to $500/month\nCompany stock options\n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options\nFlexible Spending Account & Health Savings Account options\n15 days of accrued Paid Time Off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!\nPTO increases to 20 days per year after 2.5 years of employment\nEnjoy a paid day off for your birthday to celebrate your day, your way!\nPaid Parental Leave\nPaid Life Insurance\nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all\nTransparent position development program which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)\nExclusive, Placemakr-branded swag through our Placemakr Stars Program\nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US\n\n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right to amend policies and are subject to change.\n\n","descriptionBody":"This position is located in downtown Pittsburgh. The hourly rate is $23.75 plus commission.
","descriptionBodyPlain":"This position is located in downtown Pittsburgh. The hourly rate is $23.75 plus commission.\n","hostedUrl":"https://jobs.lever.co/placemakr/4b3eac11-687c-406d-8759-df8f20dc33cf","applyUrl":"https://jobs.lever.co/placemakr/4b3eac11-687c-406d-8759-df8f20dc33cf/apply"},{"additionalPlain":"Our community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n\nWe own it.\nWe make it better.\nWe treat people right.\n\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
We own it.
We make it better.
We treat people right.
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.
If you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Full-time (exempt)","department":"Property Operations","location":"1100 Liberty Ave, Pittsburgh, PA, 15222","team":"Pittsburgh","allLocations":["1100 Liberty Ave, Pittsburgh, PA, 15222"]},"createdAt":1779818030883,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe Impact You'll Have\nAs Maintenance Manager, you are responsible for driving the overall execution of the engineering and maintenance excellence of your Placemakr property, including proactive and effective maintenance, and the experience of everyone onsite – employees, residents, guests, third-party partners, and building ownership/management. This position will be supported by the Area Chief Engineer and General Manager to which this position reports to. \n \nThis Maintenance Manager is a hands-on position that will focus on the building equipment (HVAC, Plumbing, Electrical and Elevators), building security and safety, building inspections, preventative maintenance, turnover planning and execution, managing technician's workload and unit work orders, manage vendor contracts for unit turnovers. \n\nThis position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.\n\n","description":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The Impact You'll Have
As Maintenance Manager, you are responsible for driving the overall execution of the engineering and maintenance excellence of your Placemakr property, including proactive and effective maintenance, and the experience of everyone onsite – employees, residents, guests, third-party partners, and building ownership/management. This position will be supported by the Area Chief Engineer and General Manager to which this position reports to.
This Maintenance Manager is a hands-on position that will focus on the building equipment (HVAC, Plumbing, Electrical and Elevators), building security and safety, building inspections, preventative maintenance, turnover planning and execution, managing technician's workload and unit work orders, manage vendor contracts for unit turnovers.
This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.
","id":"7a5dbf22-f88f-4bfb-9c8f-4a21c48626af","lists":[{"text":"What you'll do ","content":"Focus on building equipment (HVAC, Plumbing, Electrical) Life safety and building security Manage technicians and workload Manage vendor contacts for turns (flooring/paint/etc) Elevators Building inspections Building preventative maintenance Turnover planning and execution Unit work orders Supply ordering in accordance with budget and need Exterminating services Unit front door Locks (Programing and troubleshooting) Provide back-up support to Maintenance Tech team members for escalated maintenance/safety issues Participate in maintenance duties in the field as called for based on business needs Additional duties and responsibilities, as assigned "},{"text":"Daily responsibilities","content":"Proactively completing property walks of both properties ensuring readings are being taken of systems and issues. Working on PM schedules for above systems Manage the move in/out board notification Proactively completing vacant unit walks Managing storage and supply closets "},{"text":"Reporting responsibilities","content":"Monthly update on building inspections Supply ordering Outstanding projects and tasks "},{"text":"Weekly/monthly cycles","content":"Unit PM’s Hallway Painting Appliance repair tracker Monthly/Weekly PM sheets Safety walks "},{"text":"What it takes","content":"CFC Universal certification required Engineering/HVAC License not needed but preferred You have experience with building engineering strategy and structure, as well as preventative maintenance plans, and understand how to use them to drive occupancy, minimize vacancy loss, and help build NOI. You have successfully cultivated, managed, and owned high-level relationships onsite and leveraged them to address competing priorities; including managing resident communications and de-escalating situations. You have a strong history of driving team performance and making effective decisions in order to beat budget while maintaining exceptional service levels and asset health and functionality. You can demonstrate a consistent track record of being a clear communicator, big picture and forward thinker, an effective risk manager, and having great knowledge utilization in helping to cultivate positive resident experiences, culture building, and strong controllable expense skills. You are a skilled and hands-on leader who supports your team and takes an active role in growing and developing them. You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. Maintenance Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Maintenance Managers and an exceptional guest experience.
"},{"text":"Our benefits & perks*","content":"Competitive salary Generous monthly performance bonus program Company stock options 401k + 4% employer matching program Medical, Vision & Dental Insurance plan options Flexible Spending Account & Health Savings Account options 20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! PTO increases to 25 days per year after 2.5 years of employment Up to 8 floating holidays per year so you can celebrate what matters most to you! Monthly cell phone reimbursement and health & wellness stipend Management Training Program Paid Parental Leave Paid Life Insurance ZayZoon as an option to access your paycheck before your payday Plus, discounts to stay at select Placemakr properties all over the US *The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
"}],"salaryRange":{"min":95000,"max":115000,"currency":"USD","interval":"per-year-salary"},"text":"Maintenance Manager","country":"US","workplaceType":"onsite","opening":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The Impact You'll Have
As Maintenance Manager, you are responsible for driving the overall execution of the engineering and maintenance excellence of your Placemakr property, including proactive and effective maintenance, and the experience of everyone onsite – employees, residents, guests, third-party partners, and building ownership/management. This position will be supported by the Area Chief Engineer and General Manager to which this position reports to.
This Maintenance Manager is a hands-on position that will focus on the building equipment (HVAC, Plumbing, Electrical and Elevators), building security and safety, building inspections, preventative maintenance, turnover planning and execution, managing technician's workload and unit work orders, manage vendor contracts for unit turnovers.
This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe Impact You'll Have\nAs Maintenance Manager, you are responsible for driving the overall execution of the engineering and maintenance excellence of your Placemakr property, including proactive and effective maintenance, and the experience of everyone onsite – employees, residents, guests, third-party partners, and building ownership/management. This position will be supported by the Area Chief Engineer and General Manager to which this position reports to. \n \nThis Maintenance Manager is a hands-on position that will focus on the building equipment (HVAC, Plumbing, Electrical and Elevators), building security and safety, building inspections, preventative maintenance, turnover planning and execution, managing technician's workload and unit work orders, manage vendor contracts for unit turnovers. \n\nThis position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.\n\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/placemakr/7a5dbf22-f88f-4bfb-9c8f-4a21c48626af","applyUrl":"https://jobs.lever.co/placemakr/7a5dbf22-f88f-4bfb-9c8f-4a21c48626af/apply"},{"additionalPlain":"Our community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n\nWe own it.\nWe make it better.\nWe treat people right.\n\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
We own it.
We make it better.
We treat people right.
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.
If you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Full-time (non-exempt)","department":"Property Operations","location":"1100 Liberty Ave, Pittsburgh, PA, 15222","team":"Pittsburgh","allLocations":["1100 Liberty Ave, Pittsburgh, PA, 15222"]},"createdAt":1779204649854,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, we hold building safety and maintenance in the highest regard, particularly as it contributes to a top-tier experience for our guests and residents. As a Maintenance Technician, you will be responsible for upholding our building standards by supporting all aspects of the overall maintenance and upkeep of your property by addressing building- and grounds-related concerns promptly. We are seeking skilled individuals who are on a mission to positively impact the guest and resident experience by making certain that our building is properly functioning, safe, and clean. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each work order, preventative maintenance project and interaction, and consistently demonstrate that effective resolution of maintenance issues is the core of our operation. \n\nThis is a full-time position requiring ability to work during the week, weekend, evenings and holidays. The exact days of the week will be rotational. \n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n\n\nThis position is located in downtown Pittsburgh. The hourly range is $26-$28/hr based on experience.\n","description":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, we hold building safety and maintenance in the highest regard, particularly as it contributes to a top-tier experience for our guests and residents. As a Maintenance Technician, you will be responsible for upholding our building standards by supporting all aspects of the overall maintenance and upkeep of your property by addressing building- and grounds-related concerns promptly. We are seeking skilled individuals who are on a mission to positively impact the guest and resident experience by making certain that our building is properly functioning, safe, and clean. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each work order, preventative maintenance project and interaction, and consistently demonstrate that effective resolution of maintenance issues is the core of our operation.
This is a full-time position requiring ability to work during the week, weekend, evenings and holidays. The exact days of the week will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
This position is located in downtown Pittsburgh. The hourly range is $26-$28/hr based on experience.
","id":"4d4181c3-b290-45d0-b862-d189357b3989","lists":[{"text":"Your typical day","content":"Foster a \"one team\" mentality by collaborating effectively with fellow property team members.Maintain a safe, secure and compliant environment for team members and guests.Utilize our maintenance system to respond to work orders in a timely manner and take meticulous notes per Placemakr SOPs.Effectively complete assigned work orders daily according to industry and Placemakr standards. Support the ongoing maintenance and upkeep of our building by completing assigned preventative maintenance tasks daily to standard. Escalate maintenance and upkeep issues to your leadership team appropriately and in a timely manner.Urgently respond to and appropriately resolve maintenance or building issues during on-call shifts. Additional duties and responsibilities, as assigned. "},{"text":"What it takes","content":"You’ve held a skilled labor- or maintenance-related position for 1+ year, in which you were exposed to various trades. You have 6 months+ of experience with navigating appliances, basic plumbing and basic HVAC repairs and a demonstrated capacity to acquire new technical skills as necessary. You have a demonstrated understanding of general maintenance, and safety, procedures and techniques. You excel at assessing and prioritizing maintenance requests (with support from your leadership team).You have the ability to work on-call shifts consistently based on the needs of the business. You have a can-do attitude and the ability to work effectively in a collaborative environment.You embody our Property Team Mission of Customer, Consistency and Community (Norms) You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. Maintenance Technicians will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Maintenance Technicians and an exceptional guest experience.
"}],"text":"Maintenance Technician","country":"US","workplaceType":"onsite","opening":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, we hold building safety and maintenance in the highest regard, particularly as it contributes to a top-tier experience for our guests and residents. As a Maintenance Technician, you will be responsible for upholding our building standards by supporting all aspects of the overall maintenance and upkeep of your property by addressing building- and grounds-related concerns promptly. We are seeking skilled individuals who are on a mission to positively impact the guest and resident experience by making certain that our building is properly functioning, safe, and clean. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each work order, preventative maintenance project and interaction, and consistently demonstrate that effective resolution of maintenance issues is the core of our operation.
This is a full-time position requiring ability to work during the week, weekend, evenings and holidays. The exact days of the week will be rotational.
Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, we hold building safety and maintenance in the highest regard, particularly as it contributes to a top-tier experience for our guests and residents. As a Maintenance Technician, you will be responsible for upholding our building standards by supporting all aspects of the overall maintenance and upkeep of your property by addressing building- and grounds-related concerns promptly. We are seeking skilled individuals who are on a mission to positively impact the guest and resident experience by making certain that our building is properly functioning, safe, and clean. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each work order, preventative maintenance project and interaction, and consistently demonstrate that effective resolution of maintenance issues is the core of our operation. \n\nThis is a full-time position requiring ability to work during the week, weekend, evenings and holidays. The exact days of the week will be rotational. \n\nOur benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n","descriptionBody":"This position is located in downtown Pittsburgh. The hourly range is $26-$28/hr based on experience.
","descriptionBodyPlain":"This position is located in downtown Pittsburgh. The hourly range is $26-$28/hr based on experience.\n","hostedUrl":"https://jobs.lever.co/placemakr/4d4181c3-b290-45d0-b862-d189357b3989","applyUrl":"https://jobs.lever.co/placemakr/4d4181c3-b290-45d0-b862-d189357b3989/apply"},{"additionalPlain":"Our benefits & perks\nCompetitive Pay and Generous Stock Options \nMedical, Vision & Dental Insurance with options for Flexible Spending Accounts\nGenerous Paid Time-Off Program\nPaid Parental Leave\nPaid Life Insurance\n401k + 4% employer matching program \nMonthly cell phone reimbursement, health & wellness stipend and a generous onboarding stipend for remote employees\nPlus, discounts to stay at select Placemakr properties all over the US\n \nOur community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n \nWe own it.\nWe make it better.\nWe treat people right.\n \nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n \nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n \nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n \nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n \nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our benefits & perks
\nCompetitive Pay and Generous Stock Options
\nMedical, Vision & Dental Insurance with options for Flexible Spending Accounts
\nGenerous Paid Time-Off Program
\nPaid Parental Leave
\nPaid Life Insurance
\n401k + 4% employer matching program
\nMonthly cell phone reimbursement, health & wellness stipend and a generous onboarding stipend for remote employees
\nPlus, discounts to stay at select Placemakr properties all over the US
\n
\nOur community norms
\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
\n
\nWe own it.
\nWe make it better.
\nWe treat people right.
\n
\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
\n
\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
\n
\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
\n
\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov. \n
\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"department":"Property Operations","location":"Various Locations","team":"Property Support Operations","allLocations":["Various Locations"]},"createdAt":1731017006630,"descriptionPlain":"A bit about us \nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\n\nWe're growing! If you do not see any open positions on our careers page that are applicable to your location and experience, but are interested in onsite property level positions, please apply to this posting so we can consider you for future potential opportunities!\n","description":"A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
We're growing! If you do not see any open positions on our careers page that are applicable to your location and experience, but are interested in onsite property level positions, please apply to this posting so we can consider you for future potential opportunities!
","id":"3249c2b9-c8cd-4365-a57d-7ab262bdec6d","lists":[],"text":"Onsite Property General Interest - Future Potential Openings","country":"US","workplaceType":"onsite","opening":"A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
","openingPlain":"A bit about us \nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n","descriptionBody":"We're growing! If you do not see any open positions on our careers page that are applicable to your location and experience, but are interested in onsite property level positions, please apply to this posting so we can consider you for future potential opportunities!
","descriptionBodyPlain":"We're growing! If you do not see any open positions on our careers page that are applicable to your location and experience, but are interested in onsite property level positions, please apply to this posting so we can consider you for future potential opportunities!\n","hostedUrl":"https://jobs.lever.co/placemakr/3249c2b9-c8cd-4365-a57d-7ab262bdec6d","applyUrl":"https://jobs.lever.co/placemakr/3249c2b9-c8cd-4365-a57d-7ab262bdec6d/apply"},{"additionalPlain":"Our community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n \nWe own it.\nWe make it better.\nWe treat people right.\n \nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n \nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n \nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n \nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n \nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our community norms
\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
\n
\nWe own it.
\nWe make it better.
\nWe treat people right.
\n
\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
\n
\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
\n
\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
\n
\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov. \n
\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Part-time","department":"Property Operations","location":"41 L St SE, Washington, DC 20003","team":"Washington DC/Maryland/Virginia","allLocations":["41 L St SE, Washington, DC 20003"]},"createdAt":1780681484105,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n \nThe impact you'll have\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. \n \n \nOur benefits & perks\nCompetitive pay, stock options and generous monthly bonus program of up to $500/month\nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all\nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)\nExclusive, Placemakr-branded swag through our Placemakr Stars Program\nWeekly Paychecks\nMedical, Vision & Dental Insurance with options for Flexible Spending Accounts\nPaid Parental Leave\nPaid Life Insurance\n401k + 4% employer matching program \nPaid Time Off to allow time for you to recharge \nZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US\n","description":"A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
\n
\nThe impact you'll have
\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation.
\n
\n
\nOur benefits & perks
\nCompetitive pay, stock options and generous monthly bonus program of up to $500/month
\nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
\nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
\nExclusive, Placemakr-branded swag through our Placemakr Stars Program
\nWeekly Paychecks
\nMedical, Vision & Dental Insurance with options for Flexible Spending Accounts
\nPaid Parental Leave
\nPaid Life Insurance
\n401k + 4% employer matching program
\nPaid Time Off to allow time for you to recharge
\nZayZoon as an option to access your paycheck before your payday
\nPlus, discounts to stay at select Placemakr properties all over the US
","id":"aa8da8c2-548a-4ece-be81-705f51bafa69","lists":[{"text":"Your typical day","content":"\nConsistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider. \nFoster a \"one team\" mentality by collaborating effectively with fellow property team members.\nMaintain a safe, secure and compliant environment for team members and guests.\nOffer support to team members in need and support the de-escalation of situations when required. \nRespond to written guest communication in a timely and effective manner through various channels, including text, email, HubSpot and AirBnB. \nCommunicate effectively with internal and external customers (i.e. guests, team members and vendors).\nEnsure guests are consistently checked into their assigned rooms in accordance with Placemakr standards. \nCollect payment method consistently at check-in, following established protocols. \nUtilize maintenance, housekeeping, check-in, and other systems accurately.\nRespond promptly and effectively to off-site, cross-functional Placemakr team members via Teams, email, or other communication method. \nComplete thorough and effective shift handovers at the conclusion of each shift.\nAdditional duties and responsibilities, as assigned. \n"},{"text":"What it takes","content":"\n1+ year of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food & beverage. \nPrevious experience communicating effectively with internal and external customers, both verbally and in writing. \nDemonstrated ability to learn and utilize systems or technology (previous experience using a POS, CRM or customer communication system a plus!) \nYou have a can-do attitude and the ability to work effectively in a collaborative environment.\nYou embody our Property Team Mission of Customer, Consistency and Community (Norms). \nYou lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. \nGuest Experience Associates will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Guest Experience Associates and an exceptional guest experience. \n\n
"}],"text":"Part-Time Guest Experience Associate","country":"US","workplaceType":"onsite","opening":"A bit about us
\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
\n
\nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
\n
\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
\n
\nThe impact you'll have
\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation.
\n
\n
\nOur benefits & perks
\nCompetitive pay, stock options and generous monthly bonus program of up to $500/month
\nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
\nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
\nExclusive, Placemakr-branded swag through our Placemakr Stars Program
\nWeekly Paychecks
\nMedical, Vision & Dental Insurance with options for Flexible Spending Accounts
\nPaid Parental Leave
\nPaid Life Insurance
\n401k + 4% employer matching program
\nPaid Time Off to allow time for you to recharge
\nZayZoon as an option to access your paycheck before your payday
\nPlus, discounts to stay at select Placemakr properties all over the US
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n \nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n \nThe impact you'll have\nAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a \"can-do\" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. \n \n \nOur benefits & perks\nCompetitive pay, stock options and generous monthly bonus program of up to $500/month\nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all\nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)\nExclusive, Placemakr-branded swag through our Placemakr Stars Program\nWeekly Paychecks\nMedical, Vision & Dental Insurance with options for Flexible Spending Accounts\nPaid Parental Leave\nPaid Life Insurance\n401k + 4% employer matching program \nPaid Time Off to allow time for you to recharge \nZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/placemakr/aa8da8c2-548a-4ece-be81-705f51bafa69","applyUrl":"https://jobs.lever.co/placemakr/aa8da8c2-548a-4ece-be81-705f51bafa69/apply"},{"additionalPlain":"Our benefits & perks\nCompetitive pay rate \nGenerous monthly bonus program of up to $500/month \nCompany stock options \n401k + 4% employer matching program \nMedical, Vision & Dental Insurance plan options \nFlexible Spending Account & Health Savings Account options \n15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! \nPTO increases to 20 days per year after 2.5 years of employment \nEnjoy a paid day off for your birthday to celebrate your day, your way! \nPaid Parental Leave \nPaid Life Insurance \nFlexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all \nTransparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) \nExclusive, Placemakr-branded swag through our Placemakr Stars Program \nWeekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday \nPlus, discounts to stay at select Placemakr properties all over the US \n \n*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. \n\nOur community norms\nGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:\n\nWe own it.\nWe make it better.\nWe treat people right.\n\nApplicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. \n\nPlacemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com\n\nAll your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n\nPlacemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.\n\nIf you don’t meet 100% of the above qualifications, we still encourage you to apply! \n","additional":"Our benefits & perks
Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
We own it.
We make it better.
We treat people right.
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.
If you don’t meet 100% of the above qualifications, we still encourage you to apply!
","categories":{"commitment":"Full-time (non-exempt)","department":"Property Operations","location":"205 Demonbreun Street, Nashville, TN 37201","team":"Nashville","allLocations":["205 Demonbreun Street, Nashville, TN 37201"]},"createdAt":1777989322175,"descriptionPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, our obsession with exceptional service doesn’t stop at our valued guests, residents and partners – it encompasses our team members as well. As a Coordinator, Property Operations I, you will be at the forefront of this mission, supporting property leadership and property team members with sharp communication, thoughtful prioritization and a roll-up-your-sleeves mindset. Around here, things move fast, and no two days look the same (which is how we like it!). You'll blend operational know-how, a leadership mindset and a hand-on presence across front of house and back of house teams to help the entire property operate smarter and more effectively. \n\nReporting directly into the General or Operations Manager, you'll serve as a trusted extension of our property leadership team, embracing ambiguity (while still appreciating a trusted process or two!) and a key member of our on-site team who helps turn ideas into day-to-day reality. As a future leader at Placemakr, you’ll champion our Community Norms and bring our Property Team Mission to life in every interaction – ensuring guests are delighted by the experiences we create and our property team members feel supported, empowered and excited to build the smarter place to stay, together. \n\nThis position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.\n\n","description":"A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, our obsession with exceptional service doesn’t stop at our valued guests, residents and partners – it encompasses our team members as well. As a Coordinator, Property Operations I, you will be at the forefront of this mission, supporting property leadership and property team members with sharp communication, thoughtful prioritization and a roll-up-your-sleeves mindset. Around here, things move fast, and no two days look the same (which is how we like it!). You'll blend operational know-how, a leadership mindset and a hand-on presence across front of house and back of house teams to help the entire property operate smarter and more effectively.
Reporting directly into the General or Operations Manager, you'll serve as a trusted extension of our property leadership team, embracing ambiguity (while still appreciating a trusted process or two!) and a key member of our on-site team who helps turn ideas into day-to-day reality. As a future leader at Placemakr, you’ll champion our Community Norms and bring our Property Team Mission to life in every interaction – ensuring guests are delighted by the experiences we create and our property team members feel supported, empowered and excited to build the smarter place to stay, together.
This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.
","id":"5fff692b-b71f-4464-9491-f14b68e68319","lists":[{"text":"What you'll do","content":"Consistently provide an exceptional experience to anyone you interact with on-site, so our guests and residents walk away thinking \"I have to tell my friends about this place!\". Be the loyal, caring friend, local insider and subject-matter-expert of your property and market all rolled into one Jump in and communicate with your fellow on-site and off-site property team members to make things happen - work together, provide support and keep our \"one team\" mentality alive so everyone wins Maintain a safe, secure, and compliant environment for all by adhering to established policies, procedures and expectations as they roll out. Ask questions and make sure you understand their impact - we don't mess around with safety, service and operational standards! Follow a schedule that's as flexible as our business model - working days, evenings and weekends to understand the nuance of our business, support the team and drive consistency. Not all weeks will look the same, and that's the point. Be hands-on in the daily operations across your property – spend 100% of your time in the business to support your leaders with administrative tasks and your front of house and back of house team members with operational duties, ensuring we consistently operate at our high standards Lead from the front and set the tone as a strong performer. Help your property meet and exceed Placemakr standards across employee engagement ratings, GSS, brand standards and consistently positive guest reviews When things get tricky, step up for the team. Resolve escalated guest and team member issues with confidence, good judgement and autonomy, making great decisions in the moment Dive in to front of house operations when the business calls for it (and many days, it will!) - be a hands-on, service-focused leader at the front desk, supporting guest and/or resident needs and solving real-time issues Roll up your sleeves in the back of house too! Inspect rooms, create housekeeping boards or deliver on inventory-related tasks when and where helps is needed Keep your property and department leaders on track by coding expenses, assisting with scheduling, time-clock issues or missed punches and diving in to other administrative, operational or budget-related tasks as assigned by your property leader. In this role, no task is too big (or too small!) to take on Own the details that make the experience work - support property and department leaders with inventory and order management of guest amenities, back-of-house supplies, signage and administrative supplies - ensuring our teams (and guests!) have what they need when they need it Additional duties and responsibilities, as assigned. At Placemakr, this phrase isn't a catch-all, it's the way we work."},{"text":"What it takes","content":"3+ years of previous experience delivering exceptional experiences in a/an customer, administrative or operations support-focused role in environments such as hospitality, retail, multi-family or food & beverage 1+ years of experience as a team lead, supervisor or mentor (preferred) which allows you to excel at leading by example and influencing others without direct authority Scheduling flexibility that matches how we operate – you are willing and able to work any hours and days of the week, including evenings, weekends and holidays, on an ongoing and consistent basis A naturally curious, can’t-sit-still individual who is adaptable, eager to learn, and ready to jump in wherever needed to make an impact. Previous professional experience communicating clearly and confidently both verbally and in writing. You always remain personable, polished and empathetic, using proper grammar, spelling and punctuation, no matter the response Demonstrated experiences in which you confidently handled elevated guest, customer or team member situations using sound judgement, taking ownership and making smart decisions without needing direction Ability to thrive in fast-moving environments, juggling multiple priorities and adjusting on the fly, while keeping the most important work moving forward You’re highly organized, manage your time well, and approach challenges with a solutions-first mindset – seeing obstacles as opportunities to improve how things work You lead by example, whatever the situation. With a positive, can-do attitude, you collaborate easily with others and help foster a culture of clear communication, shared accountability and genuine team support You exceed expectations in all Guest Experience Associate III and Housekeeper III skills. You embody our Property Team Mission of Customer, Consistency and Community (Norms) You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right Coordinators, Property Operations, will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Coordinators, Property Operations and an exceptional guest experience. "}],"salaryRange":{"min":26,"max":26,"currency":"USD","interval":"per-hour-wage"},"salaryDescription":"\n
This position is located in Nashville, TN. The compensation for this role is $26.00/hour.
\n
A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you'll have
At Placemakr, our obsession with exceptional service doesn’t stop at our valued guests, residents and partners – it encompasses our team members as well. As a Coordinator, Property Operations I, you will be at the forefront of this mission, supporting property leadership and property team members with sharp communication, thoughtful prioritization and a roll-up-your-sleeves mindset. Around here, things move fast, and no two days look the same (which is how we like it!). You'll blend operational know-how, a leadership mindset and a hand-on presence across front of house and back of house teams to help the entire property operate smarter and more effectively.
Reporting directly into the General or Operations Manager, you'll serve as a trusted extension of our property leadership team, embracing ambiguity (while still appreciating a trusted process or two!) and a key member of our on-site team who helps turn ideas into day-to-day reality. As a future leader at Placemakr, you’ll champion our Community Norms and bring our Property Team Mission to life in every interaction – ensuring guests are delighted by the experiences we create and our property team members feel supported, empowered and excited to build the smarter place to stay, together.
This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.
","openingPlain":"A bit about us\nAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.\n \nOur property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.\n\nFrom corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. \n\nThe impact you'll have\nAt Placemakr, our obsession with exceptional service doesn’t stop at our valued guests, residents and partners – it encompasses our team members as well. As a Coordinator, Property Operations I, you will be at the forefront of this mission, supporting property leadership and property team members with sharp communication, thoughtful prioritization and a roll-up-your-sleeves mindset. Around here, things move fast, and no two days look the same (which is how we like it!). You'll blend operational know-how, a leadership mindset and a hand-on presence across front of house and back of house teams to help the entire property operate smarter and more effectively. \n\nReporting directly into the General or Operations Manager, you'll serve as a trusted extension of our property leadership team, embracing ambiguity (while still appreciating a trusted process or two!) and a key member of our on-site team who helps turn ideas into day-to-day reality. As a future leader at Placemakr, you’ll champion our Community Norms and bring our Property Team Mission to life in every interaction – ensuring guests are delighted by the experiences we create and our property team members feel supported, empowered and excited to build the smarter place to stay, together. \n\nThis position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.\n\n","descriptionBody":"","descriptionBodyPlain":"","hostedUrl":"https://jobs.lever.co/placemakr/5fff692b-b71f-4464-9491-f14b68e68319","applyUrl":"https://jobs.lever.co/placemakr/5fff692b-b71f-4464-9491-f14b68e68319/apply"}]