About Pendulum:
\nPendulum is on a mission to help people improve physical and mental health by creating a new category of products that target the microbiome. We are researching, developing and commercializing a novel class of rationally-designed Live Synbiotics (probiotics + prebiotics) that have demonstrated utility in addressing conditions like metabolic syndrome, inflammation and neurodegeneration.
\nPendulum has created a unique discovery platform that utilizes genome sequencing and advanced computational approaches to identify novel, proprietary bacterial strains that augment key functions within the gut microbiome relevant to the respective disease state.
\nWe are a highly collaborative team of scientists, engineers, physicians, manufacturing professionals, and marketing specialists interested in improving human health by leveraging the latest research from diverse fields, such as microbiology, molecular biology, high-throughput genomics, distributed computing, pharmaceutical development and nutrition. We believe strongly in an individual’s transparency and strong communication to enable the most effective and efficient path to team success.
\nIf you’re interested in building a new category of products that will help improve the lives of people globally and you love working in a fast-paced, cross-functional, collaborative, inspiring environment, please continue reading!
\nPosition Summary:
\nPendulum is seeking an Associate Director of Clinical Studies to support the clinical team and contribute to the generation of clinical data to support current and future innovative microbiome-based products.
\nIn this position, the candidate will work directly with the Chief Medical Officer to support the execution of a wide variety of clinical research activities including the management of clinical health surveys, execution of clinical trials and external clinical collaborations. The candidate should be a self-starter with expert attention to detail and coordination skills. The candidate will oversee the design and management of clinical health surveys, customer studies and clinical trial planning, design, preparation, management, evaluation and documentation.
\nCreate, update, and manage clinical health surveys, oversee data integrity, and coordinate and oversee data analysis efforts through dashboard development and reporting, with the goal of achieving actionable insights, marketing claims generation and exploratory signals to inform future clinical trials
\nSupport customer studies to enable claims and new insights for product, marketing and revenue teams
\nCoordinate and support several concurrent clinical research activities, including contributing to protocol design, day to day operations, and data collection & management. This will include single-site, multi-site and investigator-initiated trials with the aim of building scientific credibility and insights for Pendulum products.
\nAct as a liaison between internal teams and outside clinical collaborators while overseeing protocol adherence and compliance, addressing any issues related to study products (product labeling, shipments, storage, etc), procedures, participant issues or adverse events, and manage external vendor relationships, as needed.
\nHelp assure compliance with all relevant regulatory agencies, implement and maintain periodic quality control procedures, and maintain regulatory documentation
\nEnsure all clinical trial activities remain in compliance with Good Clinical Practice (GCP)
\nCoordinate internal activities and communications including clinical team meetings, manage action items, track research progress, budget and quality standards.
\nCoordinate and support the internal and external review of clinical study protocols, amendments and related documents, informed consent forms, study operations manuals, monitoring plans, and other study essential documents.
\nSupport and track IRB submissions and approvals
\nSupport clinical site management including taking an active role in site selection, training, timely entry of data into the study database and management of CRA clinical site monitoring visits.
\nCollaborate with in-house marketing and creative team on asset development related to clinical activities, including but not limited to conference collateral, presentations, white papers, case studies, blog posts, email communication, and website copy
\nSupport a cross-functional team, including the Revenue team, Marketing, Manufacturing, Data, and Research & Development
\nBachelor's Degree, preferably in biological science, nursing, dietetics, life sciences, or medical science
\nMinimum of 3 years experience in clinical trial coordination/program/project management
\nMinimum of 3 years experience in a clinical organization
\nKnowledge and experience of ICH GCP standards
\nExperience with Investigator Brochures as well as Investigational New Drug Applications
\nAbility to understand and carefully follow regulatory guidelines, procedures and safety guidelines related to clinical trials research
\nExcellent organizational skills with attention to detail
\nStrong communication and critical thinking skills actively contributing ideas, energy and desire to succeed as a team with a strong personal and professional drive to get things done
\nAbility to master new systems quickly and adapt to constantly changing needs
\nExperience in establishing the infrastructure required to implement and execute efficient clinical studies
\nData oriented, with the ability to quickly learn new systems and applications. Preferred experience with electronic data capture (EDC) or electronic survey tools, such as Qualtrics
\nExperience working with project tracking software such as Asana, Jira, etc.
\nFlexibility to think and work outside the box in the design, conduct and implement clinical trials including the willingness to explore novel approaches to the conduct of studies
\nProficient scientific and clinical understanding of microbiome science or the willingness and ability to learn quickly
\nExperience in implementing and prioritizing work across multiple projects under tight time constraints
\nDemonstrated ability to work independently and be a true \"Team Player\" who can work cross-functionally to achieve results in a fast paced environment
\nAbout Pendulum:
\nPendulum is on a mission to help people improve physical and mental health by creating a new category of products that target the microbiome. We are researching, developing and commercializing a novel class of rationally-designed Live Synbiotics (probiotics + prebiotics) that have demonstrated utility in addressing conditions like metabolic syndrome, inflammation and neurodegeneration.
\nPendulum has created a unique discovery platform that utilizes genome sequencing and advanced computational approaches to identify novel, proprietary bacterial strains that augment key functions within the gut microbiome relevant to the respective disease state.
\nWe are a highly collaborative team of scientists, engineers, physicians, manufacturing professionals, and marketing specialists interested in improving human health by leveraging the latest research from diverse fields, such as microbiology, molecular biology, high-throughput genomics, distributed computing, pharmaceutical development and nutrition. We believe strongly in an individual’s transparency and strong communication to enable the most effective and efficient path to team success.
\nIf you’re interested in building a new category of products that will help improve the lives of people globally and you love working in a fast-paced, cross-functional, collaborative, inspiring environment, please continue reading!
\nPosition Summary:
\nPendulum is seeking an Associate Director of Clinical Studies to support the clinical team and contribute to the generation of clinical data to support current and future innovative microbiome-based products.
\nIn this position, the candidate will work directly with the Chief Medical Officer to support the execution of a wide variety of clinical research activities including the management of clinical health surveys, execution of clinical trials and external clinical collaborations. The candidate should be a self-starter with expert attention to detail and coordination skills. The candidate will oversee the design and management of clinical health surveys, customer studies and clinical trial planning, design, preparation, management, evaluation and documentation.
\nAbout Pendulum
Pendulum® is pioneering a new frontier in human health—one rooted in the microbiome, a system that underpins nearly every function in the body. While the world spends trillions treating symptoms, the microbiome remains one of the most powerful and underutilized levers to improve long-term health.
At Pendulum, we are not simply participating in the probiotics category—we are redefining it. Built by scientists, not marketers, Pendulum was founded by leading experts in microbiome research, DNA sequencing, and metabolic health, with a singular goal: to develop products that deliver real, measurable outcomes.
After more than a decade of rigorous R&D, Pendulum has created a new class of medical probiotics—formulations built on proprietary strains, manufactured through cutting-edge anaerobic technology, and validated through clinical research. Today, Pendulum is the #1 GI doctor-recommended brand of Akkermansia-based probiotics, trusted by over 30,000 healthcare professionals, and backed by institutions like the Mayo Clinic.
Our products are designed to address some of the most pressing health challenges of our time—from metabolic dysfunction and diabetes to gut health, immunity, and beyond—by restoring and strengthening the microbiome at its foundation.
We are building not just a company, but a new category at the intersection of healthcare and consumer wellness—one that delivers the efficacy of pharmaceuticals with the accessibility of consumer products.
If you’re excited by the opportunity to shape the future of health, build a category-defining brand, and bring breakthrough science to millions, we’d love to meet you.
Position Summary:
We are seeking a Director Brand Marketing to expand Pendulum’s reach by building strategic partnerships that unlock new audiences, elevate the brand, and drive meaningful business growth.
This role is responsible for identifying and activating partnerships across consumer brands, healthcare platforms, and lifestyle ecosystems—creating integrated programs that combine compelling brand storytelling with tangible commercial value. These partnerships may take many forms, including co-branded experiences, bundled offerings, content collaborations, and embedded product moments that connect Pendulum to consumers in relevant, trusted contexts.
Rather than relying solely on traditional advertising, this role focuses on showing up through the brands, platforms, and experiences that shape how people live—ensuring Pendulum is not just seen, but experienced. The goal is to build partnerships that feel native, additive, and valuable to both the partner and the consumer.
Success in this role requires the ability to balance creativity with commercial rigor. The right candidate knows how to craft partnerships that feel authentic and culturally relevant—while also delivering measurable outcomes across earned media, customer acquisition, and revenue.
This role plays a critical part in ensuring Pendulum shows up in ways that build trust, credibility, and connection. Through thoughtful partnerships, this leader will help make Pendulum’s science more accessible, more human, and more integrated into everyday life—helping consumers find their rhythm through products that truly work.
Partnership Strategy & Development
Define and lead Pendulum’s brand partnership strategy, identifying priority categories, platforms, and partners aligned with growth objectives; position Pendulum within broader health, wellness, and lifestyle conversations through strategic collaborations
Identify and secure high-impact partnerships across consumer brands, healthcare platforms, retailers, and lifestyle ecosystems
Develop a clear point of view on how Pendulum shows up across different partnership types, including co-branded programs, bundled offerings, and integrated consumer experiences
Continuously evaluate new channels and emerging platforms to reach untapped audiences
This role is hybrid, with core work being remote and periodic travel to HQ, team offsites, and brand/industry events & opportunities.
\nAbout Pendulum
Pendulum® is pioneering a new frontier in human health—one rooted in the microbiome, a system that underpins nearly every function in the body. While the world spends trillions treating symptoms, the microbiome remains one of the most powerful and underutilized levers to improve long-term health.
At Pendulum, we are not simply participating in the probiotics category—we are redefining it. Built by scientists, not marketers, Pendulum was founded by leading experts in microbiome research, DNA sequencing, and metabolic health, with a singular goal: to develop products that deliver real, measurable outcomes.
After more than a decade of rigorous R&D, Pendulum has created a new class of medical probiotics—formulations built on proprietary strains, manufactured through cutting-edge anaerobic technology, and validated through clinical research. Today, Pendulum is the #1 GI doctor-recommended brand of Akkermansia-based probiotics, trusted by over 30,000 healthcare professionals, and backed by institutions like the Mayo Clinic.
Our products are designed to address some of the most pressing health challenges of our time—from metabolic dysfunction and diabetes to gut health, immunity, and beyond—by restoring and strengthening the microbiome at its foundation.
We are building not just a company, but a new category at the intersection of healthcare and consumer wellness—one that delivers the efficacy of pharmaceuticals with the accessibility of consumer products.
If you’re excited by the opportunity to shape the future of health, build a category-defining brand, and bring breakthrough science to millions, we’d love to meet you.
Position Summary:
We are seeking a Director Brand Marketing to expand Pendulum’s reach by building strategic partnerships that unlock new audiences, elevate the brand, and drive meaningful business growth.
This role is responsible for identifying and activating partnerships across consumer brands, healthcare platforms, and lifestyle ecosystems—creating integrated programs that combine compelling brand storytelling with tangible commercial value. These partnerships may take many forms, including co-branded experiences, bundled offerings, content collaborations, and embedded product moments that connect Pendulum to consumers in relevant, trusted contexts.
Rather than relying solely on traditional advertising, this role focuses on showing up through the brands, platforms, and experiences that shape how people live—ensuring Pendulum is not just seen, but experienced. The goal is to build partnerships that feel native, additive, and valuable to both the partner and the consumer.
Success in this role requires the ability to balance creativity with commercial rigor. The right candidate knows how to craft partnerships that feel authentic and culturally relevant—while also delivering measurable outcomes across earned media, customer acquisition, and revenue.
This role plays a critical part in ensuring Pendulum shows up in ways that build trust, credibility, and connection. Through thoughtful partnerships, this leader will help make Pendulum’s science more accessible, more human, and more integrated into everyday life—helping consumers find their rhythm through products that truly work.
About Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nWe are looking for a senior People leader to own and elevate the day-to-day HR function while helping build a strong, high-performance, people-centered culture. This person will be both strategic and tactical: a trusted advisor to leadership, a resource for managers and employees, and a steady operator who ensures the company’s people practices scale thoughtfully.
\nThis role is ideal for someone who loves people, communicates with clarity and empathy, and is energized by being in the office and deeply engaged with the team day to day. The right candidate will bring strength in organizational development, HR operations, employee relations and practical judgment around employment issues. They will also mentor and support other members of the People team.
\nYou will be a broad-based, hands-on leader with a track record of driving best practices throughout the organization - driving accountability into every aspect of the People function and the business it supports.
\nTalent Strategy & Leadership Support
\n\nPartner closely with the Chief People Officer to align people strategy, organizational priorities, and leadership support.
\nServe as a trusted partner to leaders and managers on learning and development, team dynamics, coaching, performance issues, employee relations and organizational effectiveness. Serve as an effective listener, champion and problem solver.
\nDesign and lead manager training and development programs to improve leadership capability, feedback quality, performance management and team health.
\nProvide regular feedback and perspective to the leadership team on people trends, organizational health, manager effectiveness, and cultural opportunities.
\nEmployee Engagement & Culture
\n\nEnsure Pendulum’s mission and values are upheld across all people programs and practices.
\nUtilize data and metrics to understand the employee experience and develop programs and implement practices that demonstrate commitment to strengthening company culture and living our values.
\nOversee employee engagement activities with a view to encouraging onsite collaboration and inclusion of remote employees.
\nBe a culture champion, including owning company events and recognition programs.
\nHR Operations
\n\nLead day-to-day HR operations across the company, ensuring a high-quality employee experience and strong execution of core people processes.
\nTalent Acquisition: Develop a data-oriented approach to manage and scale hiring practices as the company grows, including onboarding processes that allow employees to acclimate quickly.
\nCompensation & Benefits: Build on compensation and benefits offerings to attract and retain talent consistent with a performance-based culture.
\nEmployee Relations: Partner with company leadership and outside employment counsel on sensitive or complex legal and employment matters, using sound judgment and a proactive approach to conflict resolution.
\nCompliance: Help ensure HR policies, practices and documentation are compliant, practical and aligned with company values.
\nSystems: Oversee HR systems, including ADP Workforce Now, Ubiquity, Health Equity, Lever, Lattice and Google Drive.
\nExperience & Education
\n\n10+ years of progressive experience in People/HR, ideally in fast-growing startup or scale-up environments.
\nAt least 4+ years in a management or senior leadership capacity within People/HR.
\nBachelor’s degree required; HR certification (SPHR / SHRM-SCP) preferred.
\nHands-on experience leading HR operations: HRIS systems, onboarding/offboarding, compensation banding, benefits administration and employee relations.
\nBroad knowledge and understanding of federal, state, and local employment laws.
\nCompetencies & Attributes
\n\nAn inspiring leader and visionary who is passionate about the impact of people, yet business-minded and results oriented.
\nHigh emotional intelligence with the ability to develop and maintain collaborative relationships, credibility and trust with stakeholders, peers and colleagues across the organization.
\nSound judgment and the ability to make clear grounded decisions and recommendations, including on complex, multi-disciplinary problems.
\nAbility to turn people data into insights and actions that drive continuous improvement for employee programs and performance.
\nStrong prioritization, project planning and management (from conception to completion) and change management skills.
\nAbility to work well autonomously and cross-functionally in a fast-paced, deadline-driven environment.
\nStrong verbal and written communication skills, including the ability to effectively present to executive audiences.
\nBelief in transparent and open communication and the power of individuals to improve and enable those around them.
\nIn the first year, success means that:
\n\nThe CPO has a reliable operational partner - someone who owns the day-to-day People function with minimal oversight, freeing the CPO to focus on strategy, leadership, and organizational development.
\nManagers across the organization feel meaningfully better supported: clearer on expectations, better equipped to lead their teams, and confident they have a trusted HR partner to turn to.
\nEmployee engagement data shows positive trends, and the culture feels cohesive, inclusive, and aligned with Pendulum's mission.
\nHR operations run with consistency and rigor: processes are documented, systems are clean, compliance is current, and the employee experience from offer letter to offboarding reflects the company's values.
\nAbout Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nWe are looking for a senior People leader to own and elevate the day-to-day HR function while helping build a strong, high-performance, people-centered culture. This person will be both strategic and tactical: a trusted advisor to leadership, a resource for managers and employees, and a steady operator who ensures the company’s people practices scale thoughtfully.
\nThis role is ideal for someone who loves people, communicates with clarity and empathy, and is energized by being in the office and deeply engaged with the team day to day. The right candidate will bring strength in organizational development, HR operations, employee relations and practical judgment around employment issues. They will also mentor and support other members of the People team.
\nYou will be a broad-based, hands-on leader with a track record of driving best practices throughout the organization - driving accountability into every aspect of the People function and the business it supports.
\nAbout Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nPosition Summary:
\nWe’re seeking a highly executional Lifecycle Marketing Manager to own the day-to-day build, deployment, and optimization of email and SMS programs in Klaviyo. They enjoy all phases of creative development and have a detailed eye for asset production. We’re also looking for someone who thrives in a fast-paced, lean and collaborative environment. Iterations and group input will be familiar territory for this person. While we want someone who can think big, we also need someone who can be resourceful in how they approach executing. They should be both passionate and comfortable working with a very young brand in its early stages of growth.
\nThis role reports to the Director of Lifecycle. You will be the person inside Klaviyo every day building and launching campaigns and flows, QA-ing sends, and driving performance improvements.
\nWe’re looking for someone who’s energized by the pace and possibility of a fast-growing, mission-driven company. You thrive in a collaborative, nimble environment where ideas are shaped through iteration, feedback, and shared vision. You’re not just a big thinker—you’re also a creative problem-solver who knows how to make things happen with limited resources. If you're excited by the opportunity to help shape a young brand from the ground up, and passionate about building something with purpose, you'll feel right at home here.
\n","id":"ffc0fe63-49f3-4deb-b8a8-28c178d510c6","lists":[{"text":"What You'll Do:","content":"
Build, QA, and launch all email and SMS campaigns and flows directly in Klaviyo
\nManage Jira project management and campaign calendar to ensure timely deployment of all sends
\nSet up and maintain flows including:
\nWelcome series
\nPost-purchase / onboarding
\nReplenishment
\nWinback / churn prevention
\nBrowse/cart abandonment
\nHandle segmentation, targeting, and list management within Klaviyo
\nTroubleshoot issues (rendering, deliverability, logic errors)
\nRun continuous A/B tests (subject lines, creative, offers, timing, segmentation)
\nPartner with Lifecycle Director on:
\nContent roadmap
\nPerformance reporting
\nIdentifying growth opportunities
\n3–5 years in lifecycle, retention, or growth marketing
\nDeep, hands-on experience in Klaviyo (required)
\nProven track record executing email/SMS programs that drive revenue
\nStrong testing and optimization mindset
\nKlaviyo flows, campaigns, segmentation, and logic
\nHTML/CSS for email editing and troubleshooting
\nUnderstanding of event-based triggers and customer data flows
\nFamiliarity with Shopify integrations and data structure
\nAbout Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nPosition Summary:
\nWe’re seeking a highly executional Lifecycle Marketing Manager to own the day-to-day build, deployment, and optimization of email and SMS programs in Klaviyo. They enjoy all phases of creative development and have a detailed eye for asset production. We’re also looking for someone who thrives in a fast-paced, lean and collaborative environment. Iterations and group input will be familiar territory for this person. While we want someone who can think big, we also need someone who can be resourceful in how they approach executing. They should be both passionate and comfortable working with a very young brand in its early stages of growth.
\nThis role reports to the Director of Lifecycle. You will be the person inside Klaviyo every day building and launching campaigns and flows, QA-ing sends, and driving performance improvements.
\nWe’re looking for someone who’s energized by the pace and possibility of a fast-growing, mission-driven company. You thrive in a collaborative, nimble environment where ideas are shaped through iteration, feedback, and shared vision. You’re not just a big thinker—you’re also a creative problem-solver who knows how to make things happen with limited resources. If you're excited by the opportunity to help shape a young brand from the ground up, and passionate about building something with purpose, you'll feel right at home here.
\n","descriptionBodyPlain":"About Pendulum\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome. \nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.\nPosition Summary:\nWe’re seeking a highly executional Lifecycle Marketing Manager to own the day-to-day build, deployment, and optimization of email and SMS programs in Klaviyo. They enjoy all phases of creative development and have a detailed eye for asset production. We’re also looking for someone who thrives in a fast-paced, lean and collaborative environment. Iterations and group input will be familiar territory for this person. While we want someone who can think big, we also need someone who can be resourceful in how they approach executing. They should be both passionate and comfortable working with a very young brand in its early stages of growth.\nThis role reports to the Director of Lifecycle. You will be the person inside Klaviyo every day building and launching campaigns and flows, QA-ing sends, and driving performance improvements.\nWe’re looking for someone who’s energized by the pace and possibility of a fast-growing, mission-driven company. You thrive in a collaborative, nimble environment where ideas are shaped through iteration, feedback, and shared vision. You’re not just a big thinker—you’re also a creative problem-solver who knows how to make things happen with limited resources. If you're excited by the opportunity to help shape a young brand from the ground up, and passionate about building something with purpose, you'll feel right at home here.\n \n","hostedUrl":"https://jobs.lever.co/pendulum/ffc0fe63-49f3-4deb-b8a8-28c178d510c6","applyUrl":"https://jobs.lever.co/pendulum/ffc0fe63-49f3-4deb-b8a8-28c178d510c6/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full Time","department":"Marketing","location":"Remote","team":"Growth Marketing","allLocations":["Remote"]},"createdAt":1773943425827,"descriptionPlain":"About Pendulum\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome. \nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.\nPosition Summary:\nPendulum is hiring a Senior Director of Lifecycle Marketing to own and scale our end-to-end CRM and retention efforts (through email, SMS, and loyalty/retention flows) aimed at turning first time purchasers into long time subscribers and advocates. This senior leader will partner closely with Brand, Product, CX, Web, Analytics, Growth and Commercial teams, and own lifecycle strategy to materially improve retention, repeat purchase and LTV/LTR.\nThey enjoy all phases of creative development and have a detailed eye for asset production. We’re also looking for someone who thrives in a fast-paced, lean and collaborative environment. Iterations and group input will be familiar territory for this person. While we want someone who can think big, we also need someone who can be resourceful in how they approach executing. They should be both passionate and comfortable working with a very young brand in its early stages of growth.\nWe’re looking for someone who’s energized by the pace and possibility of a fast-growing, mission-driven company. You thrive in a collaborative, nimble environment where ideas are shaped through iteration, feedback, and shared vision. You’re not just a big thinker—you’re also a creative problem-solver who knows how to make things happen with limited resources. If you're excited by the opportunity to help shape a young brand from the ground up, and passionate about building something with purpose, you'll feel right at home here.\n \n","description":"
About Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nPendulum is hiring a Senior Director of Lifecycle Marketing to own and scale our end-to-end CRM and retention efforts (through email, SMS, and loyalty/retention flows) aimed at turning first time purchasers into long time subscribers and advocates. This senior leader will partner closely with Brand, Product, CX, Web, Analytics, Growth and Commercial teams, and own lifecycle strategy to materially improve retention, repeat purchase and LTV/LTR.
They enjoy all phases of creative development and have a detailed eye for asset production. We’re also looking for someone who thrives in a fast-paced, lean and collaborative environment. Iterations and group input will be familiar territory for this person. While we want someone who can think big, we also need someone who can be resourceful in how they approach executing. They should be both passionate and comfortable working with a very young brand in its early stages of growth.
We’re looking for someone who’s energized by the pace and possibility of a fast-growing, mission-driven company. You thrive in a collaborative, nimble environment where ideas are shaped through iteration, feedback, and shared vision. You’re not just a big thinker—you’re also a creative problem-solver who knows how to make things happen with limited resources. If you're excited by the opportunity to help shape a young brand from the ground up, and passionate about building something with purpose, you'll feel right at home here.
\n","id":"b3a45a6d-914f-46e4-84ab-10ac82db2e0f","lists":[{"text":"What You'll Do:","content":"
Lifecycle strategy & vision. Set the strategic roadmap and quarterly OKRs for lifecycle marketing with clear impact on retention and revenue. Lead the end-to-end lifecycle strategy to convert leads, drive retention, and re-engage churned customers. This person will own the experience across email, SMS, push/in-app, web (logged in state for customers), door step experience and loyalty programs. This leader will establish frameworks to scale automated, segmented and personalized customer journeys.
\nCampaign & program execution. Own multi-step flows and campaigns (welcome, onboarding, replenishment, VIP treatment, churn prevention, re-engagement). Drive automation, dynamic segmentation, content personalization and lifecycle experimentation.
\nMeasurement, insights and experimentation. Own lifecycle measurement by defining KPIs and uncovering what drives retention and customer value. Translate data into actionable insights and strategies that deliver strong business outcomes, and inform forecasting in partnership with Demand and Supply teams.
\nCross-functional partnership. Work closely with Brand, Content, Product, CX, Commercial and HCP teams to ensure messaging and experiences align to brand, regulatory requirements and customer needs.
\nTech, vendors & compliance. Leverage and inform the lifecycle tech stack and vendor ecosystem (ESP, CRM, CDP, experimentation tools) to drive scalable, high-performing programs.
\nTeam leadership: Directly manage a Lifecycle Marketing Director, setting strategy, prioritizing initiatives, and ensuring successful execution against retention and LTV goals. This person will lead our cross-functional retention group.
\n
Cross-functional leadership: Track record of partnering with Brand, Creative, Growth, Product and CX, and operating as a strong workstream owner across matrixed teams.
People manager: Strong people skills, including hiring, coaching, and working across cross functional teams.
About Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nPendulum is hiring a Senior Director of Lifecycle Marketing to own and scale our end-to-end CRM and retention efforts (through email, SMS, and loyalty/retention flows) aimed at turning first time purchasers into long time subscribers and advocates. This senior leader will partner closely with Brand, Product, CX, Web, Analytics, Growth and Commercial teams, and own lifecycle strategy to materially improve retention, repeat purchase and LTV/LTR.
They enjoy all phases of creative development and have a detailed eye for asset production. We’re also looking for someone who thrives in a fast-paced, lean and collaborative environment. Iterations and group input will be familiar territory for this person. While we want someone who can think big, we also need someone who can be resourceful in how they approach executing. They should be both passionate and comfortable working with a very young brand in its early stages of growth.
We’re looking for someone who’s energized by the pace and possibility of a fast-growing, mission-driven company. You thrive in a collaborative, nimble environment where ideas are shaped through iteration, feedback, and shared vision. You’re not just a big thinker—you’re also a creative problem-solver who knows how to make things happen with limited resources. If you're excited by the opportunity to help shape a young brand from the ground up, and passionate about building something with purpose, you'll feel right at home here.
\n","descriptionBodyPlain":"About Pendulum\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome. \nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.\nPosition Summary:\nPendulum is hiring a Senior Director of Lifecycle Marketing to own and scale our end-to-end CRM and retention efforts (through email, SMS, and loyalty/retention flows) aimed at turning first time purchasers into long time subscribers and advocates. This senior leader will partner closely with Brand, Product, CX, Web, Analytics, Growth and Commercial teams, and own lifecycle strategy to materially improve retention, repeat purchase and LTV/LTR.\nThey enjoy all phases of creative development and have a detailed eye for asset production. We’re also looking for someone who thrives in a fast-paced, lean and collaborative environment. Iterations and group input will be familiar territory for this person. While we want someone who can think big, we also need someone who can be resourceful in how they approach executing. They should be both passionate and comfortable working with a very young brand in its early stages of growth.\nWe’re looking for someone who’s energized by the pace and possibility of a fast-growing, mission-driven company. You thrive in a collaborative, nimble environment where ideas are shaped through iteration, feedback, and shared vision. You’re not just a big thinker—you’re also a creative problem-solver who knows how to make things happen with limited resources. If you're excited by the opportunity to help shape a young brand from the ground up, and passionate about building something with purpose, you'll feel right at home here.\n \n","hostedUrl":"https://jobs.lever.co/pendulum/b3a45a6d-914f-46e4-84ab-10ac82db2e0f","applyUrl":"https://jobs.lever.co/pendulum/b3a45a6d-914f-46e4-84ab-10ac82db2e0f/apply"}]