About Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities + in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nThe Opportunity
\nWe are seeking a Director, Healthcare Revenue to build and lead the strategy for growing our healthcare practitioner (HCP) channel, spanning our direct HCP business and healthcare marketplace partners.
\nThis person will be both a high-level strategic thinker and a hands-on operator - setting the vision for the channel while rolling up their sleeves to recruit, activate and grow relationships with practitioners and strategic partners. They will own channel revenue and the architecture that delivers it, build a scalable direct-sales model, including a commission-based, practitioner-led sales network, and manage and optimize strategic partnerships, such as Fullscript.
\nThe ideal candidate is a quantitative, goal- and impact-driven leader who enjoys collaborating cross-functionally with Marketing, Data, Revenue Operations, Supply Chain and Finance, and can translate insights into action, motivate others, and drive meaningful growth.
\n\n
Define Channel Strategy. Establish the strategic vision for how we grow our healthcare channel, including how we build and expand inbound, outbound and strategic partnerships, and the infrastructure needed to support these relationships.
\nOwn Channel Revenue Targets & Business Plans. Own revenue targets, forecasting and account performance across the HCP channel, and develop and implement the annual business plans and growth strategies for the direct HCP business as well as our healthcare marketplace partners.
\nBuild and Optimize Channel Infrastructure. Partner with Product, Marketing, Data, Supply Chain, Demand Planning, Revenue Operations and Finance to develop and implement the architecture necessary to scale the channel, including CRM stages/workflows, practitioner qualification, product and pricing, reseller controls (including MAP enforcement), fulfillment needs and practitioner support.
\nDesign a Digital-First Experience. Leverage Pendulum’s DTC expertise in website, email and lifecycle marketing into a scalable engine for HCP communication, activation and retention.
\nStructure & Manage Sales Network. Structure, recruit and manage a lean, commission-based sales network, and define the role, sequencing and economics of any future in-house sales hires.
\nDevelop & Grow Strategic Partnerships. Build and expand executive-level relationships with buyers, category managers and partners, and lead negotiation of commercial agreements and joint business planning.
\nEnhance Joint Marketing Efforts. Develop and execute partner marketing programs, including promotional planning, merchandising initiatives, digital shelf optimization, educational campaigns, trade marketing and co-marketing opportunities that drive awareness, conversion and customer acquisition.
\nDrive Pendulum’s Credibility Engine. Partner with Product, Marketing, Regulatory and Clinical on practitioner-led KOL programs, educational events and published research that lift every channel and strengthen Pendulum's leadership position within the microbiome, metabolic health and broader functional wellness categories.
\nEvolve Long-Term Vision. Leverage deep knowledge of industry trends, competitive insights, regulatory changes, evolving consumer health preferences and partner feedback to identify emerging opportunities, in order to define our long-term healthcare channel strategy as the business scales.
"},{"text":"Who We’re Looking For","content":"8+ years of sales, business development, account management or commercial leadership experience.
\nExperience in healthcare, supplements, probiotics, functional or consumer health, science-driven wellness or adjacent categories.
\nDirect experience working with healthcare practitioners, healthcare market places, commerce platforms and distributors, or specialty wellness channels.
\nDemonstrated experience growing a direct HCP, clinical or B2B channel from early scale to meaningful revenue, leveraging a digital-first approach.
\nProven success managing practitioner accounts and strategic channel partnerships, exceeding revenue targets while building the systems and processes that sustain them.
\nStrong quantitative orientation, including channel metrics, with the ability to translate business questions into analytical ones for the Data team.
\nStrong commercial negotiation and joint business planning experience.
\nDeliver healthcare channel revenue growth that meets or exceeds Annual Operating Plan (AOP) targets.
\nDrive efficient and profitable growth through effective promotional planning that hits contribution margin objectives and improves return on marketing and trade spend.
\nDrive new customer acquisition and retention through evolution of our direct HCP business and strategic marketplace partnerships.
\nExpand existing strategic accounts while maintaining high partner retention and long-term relationship strength.
\nStrengthen and maintain Pendulum's reputation as a trusted, science-backed leader among healthcare providers, supporting practitioner confidence, recommendation and advocacy.
\nAbout Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities + in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nThe Opportunity
\nWe are seeking a Director, Healthcare Revenue to build and lead the strategy for growing our healthcare practitioner (HCP) channel, spanning our direct HCP business and healthcare marketplace partners.
\nThis person will be both a high-level strategic thinker and a hands-on operator - setting the vision for the channel while rolling up their sleeves to recruit, activate and grow relationships with practitioners and strategic partners. They will own channel revenue and the architecture that delivers it, build a scalable direct-sales model, including a commission-based, practitioner-led sales network, and manage and optimize strategic partnerships, such as Fullscript.
\nThe ideal candidate is a quantitative, goal- and impact-driven leader who enjoys collaborating cross-functionally with Marketing, Data, Revenue Operations, Supply Chain and Finance, and can translate insights into action, motivate others, and drive meaningful growth.
\n\n
About Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities +
\nin and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nThe Opportunity
\nPendulum is seeking a Director, Influencer Marketing to build an industry-defining influencer platform that establishes Pendulum as the most credible and trusted brand in microbiome science—and turns that trust into meaningful brand and revenue growth.
\nThis is an opportunity to architect the strategy, not simply manage an existing program. You will determine how Pendulum engages the full spectrum of influential voices—from scientists, physicians and other trusted experts to customers, cultural tastemakers, creators, celebrities and performance-driven affiliates. You will build a portfolio in which each plays a distinct role in earning consumer trust, educating the market, shaping the category and driving demand.
\nThe ideal candidate is an ambitious strategist, relationship builder and hands-on operator. You can deeply understand the science behind Pendulum’s differentiation and translate it into stories that are credible, compelling and highly shareable. You recognize that trust must be earned through authentic voices, scientific integrity and consistent execution—and you know how to build a strategy that protects that trust while accelerating growth. You bring strong creative instincts, commercial discipline and the drive to roll up your sleeves—identifying talent, building relationships, developing breakthrough content, negotiating partnerships, analyzing performance and continuously improving the model.
\nYou will serve as the connective tissue across Pendulum’s marketing organization, partnering closely with our external PR firm and our creative, organic, growth and DTC teams to ensure influencer storytelling is amplified across earned, owned and paid channels. Your work will help define how consumers understand the microbiome, why they trust Pendulum and why Pendulum is uniquely positioned to lead the category.
\nSuccess will be measured by your ability to build a scalable influencer engine that consistently generates distinctive content, deepens consumer trust, strengthens Pendulum’s authority and delivers measurable business results. Key indicators will include brand and category leadership, content quality and effectiveness, organic reach and engagement, earned-media impact, qualified site traffic, conversion efficiency, customer acquisition and revenue growth.
\nPerformance-focused influencer strategy. Establish the strategic vision for how influencer-led storytelling builds trust, consumerizes our science, sparks advocacy and drives action, fueling both brand equity and measurable customer acquisition and revenue growth.
\nDiversified influencer portfolio. Build a reliable influencer pipeline aligned to brand and growth priorities, defining the role of macro- and micro-influencers (including health & wellness and lifestyle influencers), celebrity talent, health care practitioners and other subject-matter experts, and customer advocates.
\nProductive influencer partnerships. Cultivate authentic relationships and long-term partnerships with cultural voices, healthcare experts and creators who can inspire community and make microbiome science and gut health engaging, relatable and accessible to everyone while increasing influencer-generated new customers.
\nDisciplined testing and optimization. Work closely with the DTC team to develop clear frameworks for campaign types (organic vs. paid, affiliate vs. whitelisted) and creative, systematic testing approaches (testimonial vs. quote, still vs. motion, clinical vs. lifestyle storytelling) to consistently improve influencer CAC and revenue efficiency.
\nHigh sharable messaging and formats. Collaborate with the Creative team as well as Clinical and Regulatory to provide strategic guidance to influencers to balance creator authenticity with Pendulum’s science-forward guardrails, while developing messaging and formats that scale.
\nMulti-platform reach. Scale our influencer program across various channels, including organic, DTC (including Instagram, TikTok, YouTube, podcasts, newsletters and other emerging platforms), HCP and Wholesale channels.
\nExternal agency & partner management. Partner with our PR firm, talent agencies and affiliate network to drive influencer relationships, creator content and credible expert voices that convert into meaningful coverage and thought-leadership opportunities, and measurable, durable outcomes.
\nDependable process and reporting. Create and own holistic dashboards and reports delivered on a weekly, monthly and quarterly cadence to ensure accountability, transparency, iterative optimization informed by top-performing campaigns, and predictable growth.
\nTeam development. Mentor and develop Pendulum’s Manager, Influencer Marketing to build a high-performing Influencer team.
\nCross-functional long-term planning. Represent influencer marketing in cross-functional planning - annual and quarterly brand and growth planning, launch calendars, and budget cycles - so influencer activity is sequenced with PR, paid media and retail moments.
\nThe Director, Influencer Marketing will develop and own the frameworks and metrics that measure the effectiveness of Pendulum’s influencer strategy, including applicable PR and DTC metrics, ensuring all activities deliver against both brand-building and business-driving objectives. Success will be defined not only by engagement and reach, but by Pendulum’s ability to earn trust, solidify its position as the leader in microbiome health, and drive measurable customer acquisition and revenue growth.
\n\nTeam aligned on the guidelines for influencer performance (investment vs ROI).
\nGrowing organic consumer engagement (followers, likes, shares) and paid-media performance (traffic, CVR, CAC, affiliate revenue and AOV), as well as amplification/earned media impressions and fatigue thresholds.
\nGrowing cohort performance by talent type (e.g., HCPs, RDs, micro-influencers, marquee voices).
\nShare of voice in microbiome, gut health, and metabolic health conversations.
\nPendulum influencers selected to speak at conferences, panels and cultural forums as well as participate in bylines, interviews and citations.
\n7+ years of experience in marketing (with a strong focus on influencer marketing, social media, and content strategy), along with a proven track record of executing campaigns that drive engagement, brand awareness and measurable growth.
\nSeveral years in a managerial or director-level role, demonstrating the ability to own and lead our influencer strategy, as well as mentor team members.
\nStrong strategic planning and communication skills, enabling you to collaborate cross-functionally and unify efforts across the organization.
\nProven success working with and through external agency partners (PR, talent, affiliate networks), influencing outcomes and driving alignment without direct authority.
\nA demonstrated ability to combine creative storytelling with data-driven decision-making.
\nExperience in the health, wellness, or healthcare sector is highly preferred.
\nBA Required; MBA or Masters a plus.
\nAbout Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities +
\nin and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nThe Opportunity
\nPendulum is seeking a Director, Influencer Marketing to build an industry-defining influencer platform that establishes Pendulum as the most credible and trusted brand in microbiome science—and turns that trust into meaningful brand and revenue growth.
\nThis is an opportunity to architect the strategy, not simply manage an existing program. You will determine how Pendulum engages the full spectrum of influential voices—from scientists, physicians and other trusted experts to customers, cultural tastemakers, creators, celebrities and performance-driven affiliates. You will build a portfolio in which each plays a distinct role in earning consumer trust, educating the market, shaping the category and driving demand.
\nThe ideal candidate is an ambitious strategist, relationship builder and hands-on operator. You can deeply understand the science behind Pendulum’s differentiation and translate it into stories that are credible, compelling and highly shareable. You recognize that trust must be earned through authentic voices, scientific integrity and consistent execution—and you know how to build a strategy that protects that trust while accelerating growth. You bring strong creative instincts, commercial discipline and the drive to roll up your sleeves—identifying talent, building relationships, developing breakthrough content, negotiating partnerships, analyzing performance and continuously improving the model.
\nYou will serve as the connective tissue across Pendulum’s marketing organization, partnering closely with our external PR firm and our creative, organic, growth and DTC teams to ensure influencer storytelling is amplified across earned, owned and paid channels. Your work will help define how consumers understand the microbiome, why they trust Pendulum and why Pendulum is uniquely positioned to lead the category.
\nSuccess will be measured by your ability to build a scalable influencer engine that consistently generates distinctive content, deepens consumer trust, strengthens Pendulum’s authority and delivers measurable business results. Key indicators will include brand and category leadership, content quality and effectiveness, organic reach and engagement, earned-media impact, qualified site traffic, conversion efficiency, customer acquisition and revenue growth.
\nAbout Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nWe are looking for a senior People leader to own and elevate the day-to-day HR function while helping build a strong, high-performance, people-centered culture. This person will be both strategic and tactical: a trusted advisor to leadership, a resource for managers and employees, and a steady operator who ensures the company’s people practices scale thoughtfully.
\nThis role is ideal for someone who loves people, communicates with clarity and empathy, and is energized by being in the office and deeply engaged with the team day to day. The right candidate will bring strength in organizational development, HR operations, employee relations and practical judgment around employment issues. They will also mentor and support other members of the People team.
\nYou will be a broad-based, hands-on leader with a track record of driving best practices throughout the organization - driving accountability into every aspect of the People function and the business it supports.
\nTalent Strategy & Leadership Support
\n\nPartner closely with the Chief People Officer to align people strategy, organizational priorities, and leadership support.
\nServe as a trusted partner to leaders and managers on learning and development, team dynamics, coaching, performance issues, employee relations and organizational effectiveness. Serve as an effective listener, champion and problem solver.
\nDesign and lead manager training and development programs to improve leadership capability, feedback quality, performance management and team health.
\nProvide regular feedback and perspective to the leadership team on people trends, organizational health, manager effectiveness, and cultural opportunities.
\nEmployee Engagement & Culture
\n\nEnsure Pendulum’s mission and values are upheld across all people programs and practices.
\nUtilize data and metrics to understand the employee experience and develop programs and implement practices that demonstrate commitment to strengthening company culture and living our values.
\nOversee employee engagement activities with a view to encouraging onsite collaboration and inclusion of remote employees.
\nBe a culture champion, including owning company events and recognition programs.
\nHR Operations
\n\nLead day-to-day HR operations across the company, ensuring a high-quality employee experience and strong execution of core people processes.
\nTalent Acquisition: Develop a data-oriented approach to manage and scale hiring practices as the company grows, including onboarding processes that allow employees to acclimate quickly.
\nCompensation & Benefits: Build on compensation and benefits offerings to attract and retain talent consistent with a performance-based culture.
\nEmployee Relations: Partner with company leadership and outside employment counsel on sensitive or complex legal and employment matters, using sound judgment and a proactive approach to conflict resolution.
\nCompliance: Help ensure HR policies, practices and documentation are compliant, practical and aligned with company values.
\nSystems: Oversee HR systems, including ADP Workforce Now, Ubiquity, Health Equity, Lever, Lattice and Google Drive.
\nExperience & Education
\n\n10+ years of progressive experience in People/HR, ideally in fast-growing startup or scale-up environments.
\nAt least 4+ years in a management or senior leadership capacity within People/HR.
\nBachelor’s degree required; HR certification (SPHR / SHRM-SCP) preferred.
\nHands-on experience leading HR operations: HRIS systems, onboarding/offboarding, compensation banding, benefits administration and employee relations.
\nBroad knowledge and understanding of federal, state, and local employment laws.
\nCompetencies & Attributes
\n\nAn inspiring leader and visionary who is passionate about the impact of people, yet business-minded and results oriented.
\nHigh emotional intelligence with the ability to develop and maintain collaborative relationships, credibility and trust with stakeholders, peers and colleagues across the organization.
\nSound judgment and the ability to make clear grounded decisions and recommendations, including on complex, multi-disciplinary problems.
\nAbility to turn people data into insights and actions that drive continuous improvement for employee programs and performance.
\nStrong prioritization, project planning and management (from conception to completion) and change management skills.
\nAbility to work well autonomously and cross-functionally in a fast-paced, deadline-driven environment.
\nStrong verbal and written communication skills, including the ability to effectively present to executive audiences.
\nBelief in transparent and open communication and the power of individuals to improve and enable those around them.
\nIn the first year, success means that:
\n\nThe CPO has a reliable operational partner - someone who owns the day-to-day People function with minimal oversight, freeing the CPO to focus on strategy, leadership, and organizational development.
\nManagers across the organization feel meaningfully better supported: clearer on expectations, better equipped to lead their teams, and confident they have a trusted HR partner to turn to.
\nEmployee engagement data shows positive trends, and the culture feels cohesive, inclusive, and aligned with Pendulum's mission.
\nHR operations run with consistency and rigor: processes are documented, systems are clean, compliance is current, and the employee experience from offer letter to offboarding reflects the company's values.
\nAbout Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nWe are looking for a senior People leader to own and elevate the day-to-day HR function while helping build a strong, high-performance, people-centered culture. This person will be both strategic and tactical: a trusted advisor to leadership, a resource for managers and employees, and a steady operator who ensures the company’s people practices scale thoughtfully.
\nThis role is ideal for someone who loves people, communicates with clarity and empathy, and is energized by being in the office and deeply engaged with the team day to day. The right candidate will bring strength in organizational development, HR operations, employee relations and practical judgment around employment issues. They will also mentor and support other members of the People team.
\nYou will be a broad-based, hands-on leader with a track record of driving best practices throughout the organization - driving accountability into every aspect of the People function and the business it supports.
\nAbout Pendulum:
\nPendulum is on a mission to help people improve physical and mental health by creating a new category of products that target the microbiome. We are researching, developing and commercializing a novel class of rationally-designed Live Synbiotics (probiotics + prebiotics) that have demonstrated utility in addressing conditions like metabolic syndrome, inflammation and neurodegeneration.
\nPendulum has created a unique discovery platform that utilizes genome sequencing and advanced computational approaches to identify novel, proprietary bacterial strains that augment key functions within the gut microbiome relevant to the respective disease state.
\nWe are a highly collaborative team of scientists, engineers, physicians, manufacturing professionals, and marketing specialists interested in improving human health by leveraging the latest research from diverse fields, such as microbiology, molecular biology, high-throughput genomics, distributed computing, pharmaceutical development and nutrition. We believe strongly in an individual’s transparency and strong communication to enable the most effective and efficient path to team success.
\nIf you’re interested in building a new category of products that will help improve the lives of people globally and you love working in a fast-paced, cross-functional, collaborative, inspiring environment, please continue reading!
\nThe Opportunity:Amazon & Marketplace Operations
\n\nOwn day-to-day Amazon channel operations including catalog integrity, listing maintenance, content updates, and case management, ensuring a best-in-class brand presence on the platform.
\nLead promotional planning and execution across Amazon and third-party marketplaces: manage deal submissions, coupon activations, Lightning Deal requests, and post-promotion reporting.
\nMonitor inventory health, partner with Supply Chain on demand planning inputs, and proactively flag stockout or overstock risks to leadership.
\nDrive the operational launch of new marketplace channels, building onboarding checklists, managing item setup, and configuring platform portals from initiation through go-live.
\nOwn product listing quality across third-party marketplace platforms, ensuring content accuracy, pricing alignment, and brand consistency at scale.
\nIdentify and implement continuous improvement opportunities across listings and fulfillment workflows to drive channel efficiency.
\nMAP Compliance & Unauthorized Reseller Enforcement
\n\nOwn MAP compliance and unauthorized reseller enforcement programs across all online channels, ensuring consistent price integrity and brand protection.
\nManage Trackstreet and internal monitoring tools to proactively identify violations across platforms, maintain enforcement logs, and report on compliance trends.
\nLead seller outreach and remediation efforts, coordinating directly with unauthorized sellers and escalating to legal or platform partners as needed.
\nDevelop and maintain enforcement SOPs and escalation frameworks to ensure a consistent, scalable approach to MAP and reseller issues as Pendulum grows.
\nPartner with the Sr. Director, Revenue Operations and legal team on policy updates, platform enforcement actions, and strategic decisions related to brand protection.
\nRetail Operations & Partner Execution
\n\nExecute the full operational workflow for retail partner onboarding, including completing new item setup forms and managing retailer vendor portals.
\nProcess and track purchase orders across retail accounts, ensuring accurate and timely fulfillment in alignment with retailer requirements.
\nMaintain up-to-date records across retailer portals, item catalogs, and compliance documentation for current and future retail partners.
\nSupport cross-functional coordination between Sales, Operations, Marketing, and Supply Chain on retail execution needs and timelines, flagging issues to the Sr. Director, Revenue Operations as they arise.
\nServe as a day-to-day operational point of contact for routine retailer and wholesale partner inquiries, coordinating responses internally and escalating as needed.
\nFollow and help maintain SOPs and playbooks for retail operations, flagging opportunities to improve or update processes as new partners are onboarded.
\nHCP Sales Operational Support
\n\nPartner with the Sr. Director, Revenue Operations and HCP Sales leadership to build the operational infrastructure required to support and scale Pendulum's Healthcare Practitioner channel.
\nDesign and implement systems, workflows, and tools that enable the HCP sales team to operate efficiently — including order management processes, partner onboarding workflows, and sales support documentation.
\nCoordinate with Finance, Supply Chain, and Marketing to ensure HCP-specific operational needs (pricing, fulfillment, materials) are met and scalable.
\nIdentify operational gaps and bottlenecks within the HCP channel and develop solutions that enable the sales team to focus on growth rather than process friction.
\nBuild and maintain SOPs and enablement resources that support a consistent and professional experience for HCP partners.
\nRequired
\n\n2–4 years of experience in revenue operations, e-commerce operations, marketplace management, or a related multi-channel operations function.
\nDemonstrated experience with Amazon Seller Central or Vendor Central, including catalog management, advertising programs, and performance reporting.
\nStrong analytical skills — proficiency in Excel/Google Sheets required; experience with BI tools (Tableau, Databricks, or similar) strongly preferred.
\nProven ability to build and manage cross-functional workflows, SOPs, and operational infrastructure in a fast-scaling environment.
\nExcellent project management skills with the ability to manage multiple complex workstreams simultaneously and drive them to completion.
\nStrong written and verbal communication skills; comfortable coordinating across Finance, Marketing, Supply Chain, Sales, and external partners.
\nPreferred
\n\nFamiliarity with MAP enforcement tools (e.g., Trackstreet) and unauthorized seller programs.
\nFamiliarity with EDI systems, vendor portals, and retail partner onboarding workflows.
\nExperience supporting or building operational infrastructure for a B2B or HCP/medical sales channel.
\nExperience in consumer health, wellness, or CPG industries.
\nExposure to cold-chain or refrigerated product logistics.
\nIn the first year, success means that:
\n\nAmazon, marketplace, and retail operations run with high reliability — minimal compliance issues, clean catalogs, and consistent performance reporting delivered on time.
\nThe HCP channel has a clear operational foundation: defined workflows, reporting, and support infrastructure that allows the sales team to scale without operational friction.
\nMAP compliance is proactive, not reactive — violations are caught early, enforcement is consistent, and brand integrity is protected across channels.
\nNew marketplace and retail partners are onboarded smoothly, with cross-functional teams aligned and execution hitting milestones on schedule.
\nThe Sr. Director, Revenue Operations can rely on this role to own execution across channels, surface issues proactively, and bring solutions — not just problems.
\nYou are recognized across Finance, Supply Chain, Sales, and Marketing as a high-accountability, operationally excellent partner.
\nAbout Pendulum:
\nPendulum is on a mission to help people improve physical and mental health by creating a new category of products that target the microbiome. We are researching, developing and commercializing a novel class of rationally-designed Live Synbiotics (probiotics + prebiotics) that have demonstrated utility in addressing conditions like metabolic syndrome, inflammation and neurodegeneration.
\nPendulum has created a unique discovery platform that utilizes genome sequencing and advanced computational approaches to identify novel, proprietary bacterial strains that augment key functions within the gut microbiome relevant to the respective disease state.
\nWe are a highly collaborative team of scientists, engineers, physicians, manufacturing professionals, and marketing specialists interested in improving human health by leveraging the latest research from diverse fields, such as microbiology, molecular biology, high-throughput genomics, distributed computing, pharmaceutical development and nutrition. We believe strongly in an individual’s transparency and strong communication to enable the most effective and efficient path to team success.
\nIf you’re interested in building a new category of products that will help improve the lives of people globally and you love working in a fast-paced, cross-functional, collaborative, inspiring environment, please continue reading!
\nThe Opportunity:About Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nWe are looking for a Sr. Sourcing Manager, Contract Manufacturing to own the commercial and operational performance of Pendulum's contract manufacturing network. This role manages the partners that purchase and control raw materials and packaging inventory, blend powders, encapsulate products, fill bottles, load cartons, and prepare finished goods for distribution.
\nThis person will combine strategic sourcing discipline with a practical understanding of how manufacturing facilities operate. The right candidate can engage credibly with supplier executives, build fact-based should-cost models, map processes on the production floor, and turn operational gaps into executable improvement plans. We need a self-directed operator who moves quickly, gets close to the work, and takes ownership through resolution.
\nContract Manufacturing Strategy and Commercial Ownership
\n\nOwn category strategy and commercial relationships for Pendulum's contract manufacturers across blending, encapsulation, bottling, labeling, cartoning, and related finished-goods operations.
\nDevelop a clear supplier network strategy that balances capability, quality, capacity, service, cost, speed, and business continuity.
\nLead supplier identification, diligence, selection, qualification, contracting, onboarding, transfers, and ongoing commercial management, including in connection with our active fill-and-finish CMO RFP.
\nNegotiate pricing, payment terms, capacity commitments, lead times, inventory liability, service levels, change controls, and long-term agreements.
\nBuild and maintain contingency plans, m options, and capacity pathways that support growth and reduce concentration risk.
\nShould Cost and Cost Improvement
\n\nBuild transparent should-cost models that separate raw material and packaging pass-throughs from labor, overhead, equipment, yield loss, scrap, testing, freight, and supplier margin.
\nUse open-book costing, market benchmarks, production assumptions, and on-site observations to deliver best-in-class COGS and validate proposed price changes.
\nCreate fact-based negotiation strategies and deliver measurable savings without compromising quality, service, or supply continuity.
\nPartner with Finance and Supply Planning to translate forecasts, volumes, run sizes, and product mix into accurate cost and capacity scenarios.
\nManufacturing Operations & Continuous Improvement
\n\nUnderstand how supplier facilities actually run, including material flow, production scheduling, staffing, equipment constraints, line speeds, yields, changeovers, maintenance, quality holds, and warehouse operations.
\nMap end-to-end manufacturing processes and identify bottlenecks, handoff failures, excess handling, avoidable downtime, and other sources of cost or lead-time variation.
\nApply industrial engineering fundamentals such as cycle-time analysis, capacity modeling, line balancing, labor-content analysis, value-stream mapping, and constraint management.
\nDevelop joint improvement roadmaps with suppliers and track actions through implementation, verified results, and sustained performance.
\nSpend time on the production floor to validate assumptions, investigate issues, and build practical solutions with supplier operations teams.
\nSupplier Relationship and Performance Management
\n\nServe as the primary commercial relationship owner for assigned contract manufacturers and build productive relationships from the executive team to plant-level operations.
\nEstablish clear expectations, governance, scorecards, and business reviews covering quality, delivery, cost, responsiveness, inventory, capacity, and continuous improvement.
\nIdentify performance gaps early, align suppliers on root causes and corrective actions, and escalate decisively when commitments are at risk.
\nHold suppliers accountable while building collaborative, long-term partnerships that support innovation, scale, and mutual value creation.
\nCross Functional Execution
\n\nPartner closely with Quality, Regulatory, Product, R&D, Supply Planning, Packaging, Logistics, and Finance to translate business requirements into executable supplier plans.
\nLead sourcing and supplier-readiness workstreams for product launches, site transfers, packaging changes, scale-ups, and other manufacturing transitions.
\nCommunicate risks, tradeoffs, decisions, and recovery plans clearly to cross-functional teams and senior leadership.
\nCreate the tools, operating rhythms, and decision frameworks needed to improve supplier visibility, accountability, and execution.
\nStep into urgent or ambiguous problems, determine what is needed, and drive the right people to a decision and completed outcome.
\nExperience & Education
\n\nBachelor's degree in Supply Chain, Engineering, Business, Operations, or a related field, or equivalent experience.
\n8+ years of experience in strategic sourcing, contract manufacturing, supplier management, manufacturing operations, or supply chain within a manufacturing environment.
\nExperience managing contract manufacturers in nutraceuticals, food and beverage, pharmaceuticals, biotechnology, medical devices, cosmetics, electronics or equivalent industry.
\nDemonstrated experience leading complex supplier negotiations and managing senior-level commercial relationships.
\nStrong should-cost capability, including the ability to deconstruct conversion costs, assess cost drivers, evaluate supplier margins, and identify negotiation and productivity opportunities.
\nWorking knowledge of manufacturing operations and industrial engineering fundamentals, including process mapping, labor and capacity analysis, line balancing, bottleneck identification, throughput, yield, and changeover optimization.
\nStrong analytical skills and advanced proficiency with Google Sheets and/or Microsoft Excel; experience with NetSuite or another ERP system is preferred.
\nCompetencies & Attributes
\n\nA go-getter with a strong bias for action who does not wait for perfect information or detailed direction before moving important work forward.
\nComfortable moving between executive negotiations, analytical cost work, and hands-on problem solving on a manufacturing floor.
\nStrong commercial judgment paired with operational curiosity and enough technical depth to ask the right questions.
\nAbility to create structure, priorities, and clear action plans in fast-moving and ambiguous situations.
\nClear, direct, and proactive communication with supplier executives, plant teams, technical stakeholders, and internal leadership.
\nHigh ownership, sound judgment, and the ability to independently drive multiple complex workstreams to completion.
\nHave the courage to challenge convention and be the first mover.
\nWill take ownership in solving problems, insatiably curious and demonstrating initiative in finding innovative and sustainable solutions.
\nDedicated to rigor and accountability, forthright with our data, and ethical and transparent with our customers and each other.
\nSpeak your mind, name the uncertainty, and operate with respect and authenticity.
\nServe as part of our customer’s health journey, and support the Pendulum team as we thrive when prioritizing high standards with a low ego in support of our collective ambition.
\nIn the first year, success means that:
\n\nAbout Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nWe are looking for a Sr. Sourcing Manager, Contract Manufacturing to own the commercial and operational performance of Pendulum's contract manufacturing network. This role manages the partners that purchase and control raw materials and packaging inventory, blend powders, encapsulate products, fill bottles, load cartons, and prepare finished goods for distribution.
\nThis person will combine strategic sourcing discipline with a practical understanding of how manufacturing facilities operate. The right candidate can engage credibly with supplier executives, build fact-based should-cost models, map processes on the production floor, and turn operational gaps into executable improvement plans. We need a self-directed operator who moves quickly, gets close to the work, and takes ownership through resolution.
\nAbout Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nWe are looking for a Sr. Sourcing Manager, New Product Introduction to own the sourcing workstreams that enable Pendulum’s innovation pipeline from concept through commercial launch.
\nThis person will be the primary sourcing partner to Product, which owns the overall product launch timeline. The Sr. Sourcing Manager will establish the sourcing roadmap, own raw material strategy, and drive supplier and raw material readiness. The right candidate brings strategic sourcing expertise, strong project-management skills, and the ability to create structure in ambiguous situations.
\n","id":"a2caf405-4b3e-4bd9-80a1-28c485c47b43","lists":[{"text":"What You'll Do","content":"
About Pendulum
\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
\nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
\nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
\nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
\nWe are looking for a Sr. Sourcing Manager, New Product Introduction to own the sourcing workstreams that enable Pendulum’s innovation pipeline from concept through commercial launch.
\nThis person will be the primary sourcing partner to Product, which owns the overall product launch timeline. The Sr. Sourcing Manager will establish the sourcing roadmap, own raw material strategy, and drive supplier and raw material readiness. The right candidate brings strategic sourcing expertise, strong project-management skills, and the ability to create structure in ambiguous situations.
\n","descriptionBodyPlain":"About Pendulum\nPendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome. \nStudies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome. \nPendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.\nThe medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list. \nIf you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.\nThe Opportunity\nWe are looking for a Sr. Sourcing Manager, New Product Introduction to own the sourcing workstreams that enable Pendulum’s innovation pipeline from concept through commercial launch.\nThis person will be the primary sourcing partner to Product, which owns the overall product launch timeline. The Sr. Sourcing Manager will establish the sourcing roadmap, own raw material strategy, and drive supplier and raw material readiness. The right candidate brings strategic sourcing expertise, strong project-management skills, and the ability to create structure in ambiguous situations.\n \n","hostedUrl":"https://jobs.lever.co/pendulum/a2caf405-4b3e-4bd9-80a1-28c485c47b43","applyUrl":"https://jobs.lever.co/pendulum/a2caf405-4b3e-4bd9-80a1-28c485c47b43/apply"}]