[{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Sales","location":"Dubai","team":"Inference and Agentic AI","allLocations":["Dubai","Noida, Uttar Pradesh","Mumbai, Maharashtra"]},"createdAt":1783043640931,"descriptionPlain":"About Us\nPaytm is India's payment Super App offering consumers and merchants the most\ncomprehensive payment services. As the pioneer of the mobile QR payments revolution in\nIndia, today Paytm stands as India’s largest payment company by Users, Merchants, Payment\nTransactions, and Revenue. Paytm’s mission is to drive financial inclusion across the nation and\nbring half a billion Indians into the mainstream economy through technology-led financial\nservices.\nPaytm enables commerce for small merchants and distributes various financial services\nofferings to its consumers and merchants in partnership with financial institutions. Paytm has\nbeen a trailblazer in the merchant space by introducing innovative solutions like QR codes to\naccept payments and the Sound-box to reconcile payments via voice alerts. Furthermore, we\nare actively distributing loans to these partners via our &#39;Paytm for Business&#39; application.\n\nRole Overview\nWe are looking for a high-performing Hunter Account Director to drive net-new enterprise\nbusiness for Pi Commerce. This is a pure hunting role focused entirely on acquiring large\nenterprise logos, owning complex end-to-end sales cycles, and driving meaningful revenue\ngrowth.\nOperating at the intersection of AI, SaaS, and customer engagement, you will be responsible for\npositioning a highly differentiated platform directly to CXOs and executive leadership teams\nacross a diverse range of industries.\n\nKey Responsibilities\n\n Own the end-to-end enterprise sales cycle — from initial prospecting and discovery to\ncommercial negotiation and closure.\n Drive new logo acquisition aggressively across large enterprises (BFSI, Retail, Telecom,\nHealthcare, etc.).\n Build and manage a robust, qualified sales pipeline through outbound hunting, professional\nnetworking, and strategic account mapping.\n Lead CXO-level conversations, masterfully articulating business value propositions around\nAI-led customer engagement.\n Conduct deep, consultative discovery to thoroughly understand client challenges across\nengagement, retention, and communication systems.\n Collaborate closely with internal Pre-Sales, Product, and Solutions teams to architect\ntailored technical solutions and custom demos.\n Lead RFP/RFQ responses, comprehensive proposal development, and high-value\ncontract/commercial negotiations.\n Position Pi Commerce strategically as a large-scale business transformation platform,\ndistinct from transactional messaging or simple campaign tools.\n Maintain absolute CRM discipline, ensuring highly accurate revenue forecasting and clear\npipeline hygiene.\n Represent Paytm at major industry events, critical client summits, and high-profile strategic\nforums.\n\nWhat We’re Looking For\n 5–8 years of elite track record in Enterprise SaaS / CPaaS / MarTech / AI platform\nenterprise sales.\n Proven success in closing large, complex enterprise deals characterized by multi-\nstakeholder structures and extended sales cycles.\n A fierce, dedicated hunter mindset with clear evidence of high performance in new business\nand net-new logo acquisition.\n Extensive experience engaging, pitching to, and building long-term trust with CXOs,\nbusiness heads, and digital/marketing leaders.\n An ability to sell consultatively, naturally translating deep operational business problems into\nelegant, technology-led solutions.\n Strong commercial acumen equipped with expert-level proficiency in deal structuring, risk\nmanagement, and commercial negotiations.\n Thrived and demonstrated high comfort levels working in fast-paced, fluid, and high-growth\norganizational environments.\n\nWhy Join This Role\n\n Strategic Impact: Be a key pillar of a high-growth, strategic priority business unit embedded\nwithin Paytm.\n Cutting-Edge Product: Sell a highly differentiated, category-defining AI-led enterprise\nengagement platform.\n Scale &amp; Transformation: Gain the opportunity to lead and impact large-scale\ntransformations across India&#39;s largest corporate enterprises.\n High Visibility: Enjoy a high-impact, visible executive track role with a direct line of sight to\noverall revenue and national market expansion.\n","description":"<div>About Us</div><div>Paytm is India's payment Super App offering consumers and merchants the most</div><div>comprehensive payment services. As the pioneer of the mobile QR payments revolution in</div><div>India, today Paytm stands as India’s largest payment company by Users, Merchants, Payment</div><div>Transactions, and Revenue. Paytm’s mission is to drive financial inclusion across the nation and</div><div>bring half a billion Indians into the mainstream economy through technology-led financial</div><div>services.</div><div>Paytm enables commerce for small merchants and distributes various financial services</div><div>offerings to its consumers and merchants in partnership with financial institutions. Paytm has</div><div>been a trailblazer in the merchant space by introducing innovative solutions like QR codes to</div><div>accept payments and the Sound-box to reconcile payments via voice alerts. Furthermore, we</div><div>are actively distributing loans to these partners via our &amp;#39;Paytm for Business&amp;#39; application.</div><div><br></div><div>Role Overview</div><div>We are looking for a high-performing Hunter Account Director to drive net-new enterprise</div><div>business for Pi Commerce. This is a pure hunting role focused entirely on acquiring large</div><div>enterprise logos, owning complex end-to-end sales cycles, and driving meaningful revenue</div><div>growth.</div><div>Operating at the intersection of AI, SaaS, and customer engagement, you will be responsible for</div><div>positioning a highly differentiated platform directly to CXOs and executive leadership teams</div><div>across a diverse range of industries.</div><div><br></div><div>Key Responsibilities</div><div><br></div><div> Own the end-to-end enterprise sales cycle — from initial prospecting and discovery to</div><div>commercial negotiation and closure.</div><div> Drive new logo acquisition aggressively across large enterprises (BFSI, Retail, Telecom,</div><div>Healthcare, etc.).</div><div> Build and manage a robust, qualified sales pipeline through outbound hunting, professional</div><div>networking, and strategic account mapping.</div><div> Lead CXO-level conversations, masterfully articulating business value propositions around</div><div>AI-led customer engagement.</div><div> Conduct deep, consultative discovery to thoroughly understand client challenges across</div><div>engagement, retention, and communication systems.</div><div> Collaborate closely with internal Pre-Sales, Product, and Solutions teams to architect</div><div>tailored technical solutions and custom demos.</div><div> Lead RFP/RFQ responses, comprehensive proposal development, and high-value</div><div>contract/commercial negotiations.</div><div> Position Pi Commerce strategically as a large-scale business transformation platform,</div><div>distinct from transactional messaging or simple campaign tools.</div><div> Maintain absolute CRM discipline, ensuring highly accurate revenue forecasting and clear</div><div>pipeline hygiene.</div><div> Represent Paytm at major industry events, critical client summits, and high-profile strategic</div><div>forums.</div><div><br></div><div>What We’re Looking For</div><div> 5–8 years of elite track record in Enterprise SaaS / CPaaS / MarTech / AI platform</div><div>enterprise sales.</div><div> Proven success in closing large, complex enterprise deals characterized by multi-</div><div>stakeholder structures and extended sales cycles.</div><div> A fierce, dedicated hunter mindset with clear evidence of high performance in new business</div><div>and net-new logo acquisition.</div><div> Extensive experience engaging, pitching to, and building long-term trust with CXOs,</div><div>business heads, and digital/marketing leaders.</div><div> An ability to sell consultatively, naturally translating deep operational business problems into</div><div>elegant, technology-led solutions.</div><div> Strong commercial acumen equipped with expert-level proficiency in deal structuring, risk</div><div>management, and commercial negotiations.</div><div> Thrived and demonstrated high comfort levels working in fast-paced, fluid, and high-growth</div><div>organizational environments.</div><div><br></div><div>Why Join This Role</div><div><br></div><div> Strategic Impact: Be a key pillar of a high-growth, strategic priority business unit embedded</div><div>within Paytm.</div><div> Cutting-Edge Product: Sell a highly differentiated, category-defining AI-led enterprise</div><div>engagement platform.</div><div> Scale &amp;amp; Transformation: Gain the opportunity to lead and impact large-scale</div><div>transformations across India&amp;#39;s largest corporate enterprises.</div><div> High Visibility: Enjoy a high-impact, visible executive track role with a direct line of sight to</div><div>overall revenue and national market expansion.</div>","id":"9eed4fec-73f7-4114-a5d3-b2f689c92e8c","lists":[],"text":"Account Executive/ Director - AI Agentic Enterprise Sales","country":"AE","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About Us</div><div>Paytm is India's payment Super App offering consumers and merchants the most</div><div>comprehensive payment services. As the pioneer of the mobile QR payments revolution in</div><div>India, today Paytm stands as India’s largest payment company by Users, Merchants, Payment</div><div>Transactions, and Revenue. Paytm’s mission is to drive financial inclusion across the nation and</div><div>bring half a billion Indians into the mainstream economy through technology-led financial</div><div>services.</div><div>Paytm enables commerce for small merchants and distributes various financial services</div><div>offerings to its consumers and merchants in partnership with financial institutions. Paytm has</div><div>been a trailblazer in the merchant space by introducing innovative solutions like QR codes to</div><div>accept payments and the Sound-box to reconcile payments via voice alerts. Furthermore, we</div><div>are actively distributing loans to these partners via our &amp;#39;Paytm for Business&amp;#39; application.</div><div><br></div><div>Role Overview</div><div>We are looking for a high-performing Hunter Account Director to drive net-new enterprise</div><div>business for Pi Commerce. This is a pure hunting role focused entirely on acquiring large</div><div>enterprise logos, owning complex end-to-end sales cycles, and driving meaningful revenue</div><div>growth.</div><div>Operating at the intersection of AI, SaaS, and customer engagement, you will be responsible for</div><div>positioning a highly differentiated platform directly to CXOs and executive leadership teams</div><div>across a diverse range of industries.</div><div><br></div><div>Key Responsibilities</div><div><br></div><div> Own the end-to-end enterprise sales cycle — from initial prospecting and discovery to</div><div>commercial negotiation and closure.</div><div> Drive new logo acquisition aggressively across large enterprises (BFSI, Retail, Telecom,</div><div>Healthcare, etc.).</div><div> Build and manage a robust, qualified sales pipeline through outbound hunting, professional</div><div>networking, and strategic account mapping.</div><div> Lead CXO-level conversations, masterfully articulating business value propositions around</div><div>AI-led customer engagement.</div><div> Conduct deep, consultative discovery to thoroughly understand client challenges across</div><div>engagement, retention, and communication systems.</div><div> Collaborate closely with internal Pre-Sales, Product, and Solutions teams to architect</div><div>tailored technical solutions and custom demos.</div><div> Lead RFP/RFQ responses, comprehensive proposal development, and high-value</div><div>contract/commercial negotiations.</div><div> Position Pi Commerce strategically as a large-scale business transformation platform,</div><div>distinct from transactional messaging or simple campaign tools.</div><div> Maintain absolute CRM discipline, ensuring highly accurate revenue forecasting and clear</div><div>pipeline hygiene.</div><div> Represent Paytm at major industry events, critical client summits, and high-profile strategic</div><div>forums.</div><div><br></div><div>What We’re Looking For</div><div> 5–8 years of elite track record in Enterprise SaaS / CPaaS / MarTech / AI platform</div><div>enterprise sales.</div><div> Proven success in closing large, complex enterprise deals characterized by multi-</div><div>stakeholder structures and extended sales cycles.</div><div> A fierce, dedicated hunter mindset with clear evidence of high performance in new business</div><div>and net-new logo acquisition.</div><div> Extensive experience engaging, pitching to, and building long-term trust with CXOs,</div><div>business heads, and digital/marketing leaders.</div><div> An ability to sell consultatively, naturally translating deep operational business problems into</div><div>elegant, technology-led solutions.</div><div> Strong commercial acumen equipped with expert-level proficiency in deal structuring, risk</div><div>management, and commercial negotiations.</div><div> Thrived and demonstrated high comfort levels working in fast-paced, fluid, and high-growth</div><div>organizational environments.</div><div><br></div><div>Why Join This Role</div><div><br></div><div> Strategic Impact: Be a key pillar of a high-growth, strategic priority business unit embedded</div><div>within Paytm.</div><div> Cutting-Edge Product: Sell a highly differentiated, category-defining AI-led enterprise</div><div>engagement platform.</div><div> Scale &amp;amp; Transformation: Gain the opportunity to lead and impact large-scale</div><div>transformations across India&amp;#39;s largest corporate enterprises.</div><div> High Visibility: Enjoy a high-impact, visible executive track role with a direct line of sight to</div><div>overall revenue and national market expansion.</div>","descriptionBodyPlain":"About Us\nPaytm is India's payment Super App offering consumers and merchants the most\ncomprehensive payment services. As the pioneer of the mobile QR payments revolution in\nIndia, today Paytm stands as India’s largest payment company by Users, Merchants, Payment\nTransactions, and Revenue. Paytm’s mission is to drive financial inclusion across the nation and\nbring half a billion Indians into the mainstream economy through technology-led financial\nservices.\nPaytm enables commerce for small merchants and distributes various financial services\nofferings to its consumers and merchants in partnership with financial institutions. Paytm has\nbeen a trailblazer in the merchant space by introducing innovative solutions like QR codes to\naccept payments and the Sound-box to reconcile payments via voice alerts. Furthermore, we\nare actively distributing loans to these partners via our &#39;Paytm for Business&#39; application.\n\nRole Overview\nWe are looking for a high-performing Hunter Account Director to drive net-new enterprise\nbusiness for Pi Commerce. This is a pure hunting role focused entirely on acquiring large\nenterprise logos, owning complex end-to-end sales cycles, and driving meaningful revenue\ngrowth.\nOperating at the intersection of AI, SaaS, and customer engagement, you will be responsible for\npositioning a highly differentiated platform directly to CXOs and executive leadership teams\nacross a diverse range of industries.\n\nKey Responsibilities\n\n Own the end-to-end enterprise sales cycle — from initial prospecting and discovery to\ncommercial negotiation and closure.\n Drive new logo acquisition aggressively across large enterprises (BFSI, Retail, Telecom,\nHealthcare, etc.).\n Build and manage a robust, qualified sales pipeline through outbound hunting, professional\nnetworking, and strategic account mapping.\n Lead CXO-level conversations, masterfully articulating business value propositions around\nAI-led customer engagement.\n Conduct deep, consultative discovery to thoroughly understand client challenges across\nengagement, retention, and communication systems.\n Collaborate closely with internal Pre-Sales, Product, and Solutions teams to architect\ntailored technical solutions and custom demos.\n Lead RFP/RFQ responses, comprehensive proposal development, and high-value\ncontract/commercial negotiations.\n Position Pi Commerce strategically as a large-scale business transformation platform,\ndistinct from transactional messaging or simple campaign tools.\n Maintain absolute CRM discipline, ensuring highly accurate revenue forecasting and clear\npipeline hygiene.\n Represent Paytm at major industry events, critical client summits, and high-profile strategic\nforums.\n\nWhat We’re Looking For\n 5–8 years of elite track record in Enterprise SaaS / CPaaS / MarTech / AI platform\nenterprise sales.\n Proven success in closing large, complex enterprise deals characterized by multi-\nstakeholder structures and extended sales cycles.\n A fierce, dedicated hunter mindset with clear evidence of high performance in new business\nand net-new logo acquisition.\n Extensive experience engaging, pitching to, and building long-term trust with CXOs,\nbusiness heads, and digital/marketing leaders.\n An ability to sell consultatively, naturally translating deep operational business problems into\nelegant, technology-led solutions.\n Strong commercial acumen equipped with expert-level proficiency in deal structuring, risk\nmanagement, and commercial negotiations.\n Thrived and demonstrated high comfort levels working in fast-paced, fluid, and high-growth\norganizational environments.\n\nWhy Join This Role\n\n Strategic Impact: Be a key pillar of a high-growth, strategic priority business unit embedded\nwithin Paytm.\n Cutting-Edge Product: Sell a highly differentiated, category-defining AI-led enterprise\nengagement platform.\n Scale &amp; Transformation: Gain the opportunity to lead and impact large-scale\ntransformations across India&#39;s largest corporate enterprises.\n High Visibility: Enjoy a high-impact, visible executive track role with a direct line of sight to\noverall revenue and national market expansion.\n","hostedUrl":"https://jobs.lever.co/paytm/9eed4fec-73f7-4114-a5d3-b2f689c92e8c","applyUrl":"https://jobs.lever.co/paytm/9eed4fec-73f7-4114-a5d3-b2f689c92e8c/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Purchase","location":"Noida, Uttar Pradesh","team":"Non IT Purchase","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1785497687768,"descriptionPlain":"Buyer – Admin Real Estate & HR Procurement:\n\nRole Overview:\n\nThe Buyer – Admin, Real Estate & HR Procurement will be responsible for managing end-to-end sourcing and procurement activities across Administration, Facility Management, Lease Rentals, and HR-related categories. The role includes vendor sourcing and management, commercial negotiations, contract and lease administration, PR-to-PO processing, spend analysis, and ensuring the timely procurement of goods and services in compliance with company procurement policies.\n\nThe ideal candidate should possess strong negotiation, analytical, stakeholder management, and coordination skills, along with a service-oriented approach and a keen eye for detail.\n\nKey Responsibilities:\n\nAdministration Procurement:\n- Manage procurement of office supplies, stationery, pantry items, and other administrative requirements.\n- Coordinate procurement for facility management services, including housekeeping, security, pest control, and maintenance services.\n- Source and procure office infrastructure such as furniture, workstations, printers, and related equipment.\n- Track and manage Annual Maintenance Contracts (AMCs), ensuring timely renewals.\n- Support procurement requirements for corporate events, employee engagement initiatives, and office activities.\n- Coordinate travel and accommodation bookings in line with company policies.\n- Ensure timely conversion of Purchase Requisitions (PRs) into Purchase Orders (POs).\n- Maintain an updated vendor database and monitor vendor performance.\n- Conduct cost comparisons and negotiate commercial terms within the approved authority limits.\n\nLease Rental Management:\n- Manage procurement support for office spaces, branches, warehouses, fleet hubs, and other leased facilities.\n- Collaborate with Business, Administration, Finance, and Legal teams for new lease acquisitions, renewals, amendments, and lease closures.\n- Participate in commercial negotiations with landlords, property owners, and real estate consultants to secure competitive lease terms.\n- Review lease proposals and ensure compliance with procurement policies and internal approval processes.\n- Coordinate lease agreement execution and maintain trackers for lease expiries, renewals, rent escalations, security deposits, lock-in periods, and notice periods.\n- Process lease-related PRs, POs (where applicable), rental invoices, and payment coordination.\n- Monitor rental payments, Common Area Maintenance (CAM) charges, utility-related obligations, and other lease-associated commercial commitments.\n- Maintain centralized lease documentation and ensure audit readiness.\n- Identify opportunities for lease cost optimization through renegotiation, benchmarking, and space utilization initiatives.\n- Coordinate with internal stakeholders and external landlords to resolve commercial and operational issues related to leased properties.\n\nHR Procurement:\n- Coordinate with employee benefits vendors, including Group Medical Cover (GMC) and Group Term Life (GTL) insurance providers.\n- Support onboarding and management of Training & Development partners.\n- Coordinate with recruitment agencies for billing, documentation, and vendor management.\n- Manage background verification vendor coordination.\n- Oversee procurement of employee onboarding kits, corporate gifting, and engagement materials.\n- Support coordination with payroll and HRMS service providers.\n- Track contract validity, renewals, and compliance for HR-related vendors.\n\nOperational Responsibilities:\n- Ensure compliance with procurement policies, governance standards, and approval workflows.\n- Prepare comparative statements, vendor evaluations, commercial assessments, and sourcing recommendations.\n- Monitor procurement timelines and proactively resolve vendor-related issues.\n- Maintain procurement records and documentation to support audit and compliance requirements.\n- Support budget monitoring, spend analysis, and cost optimization initiatives.\n- Ensure timely contract renewals and drive effective vendor performance management.\n\nSkills & Qualifications:\n- Bachelor's degree in Commerce, Business Administration, Supply Chain Management, or a related discipline.\n- Minimum 5 years of procurement experience, with exposure to Administration, - Facility Management, HR, and Lease Rental procurement categories.\n- Strong understanding of sourcing, commercial negotiations, procurement lifecycle (PR-to-PO), contract administration, and vendor management.\n- Prior experience in lease commercial negotiations and lease agreement management will be an added advantage.\n- Excellent analytical and commercial evaluation capabilities.\n- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.\n- Strong negotiation, communication, and stakeholder management skills.\n- High attention to detail with strong documentation and record management capabilities.\n- Ability to manage multiple stakeholders and priorities while delivering high-quality procurement support.\n","description":"<div><b>Buyer – Admin Real Estate &amp; HR Procurement:</b></div><div><br></div><div><b>Role Overview:</b></div><div><br></div><div>The Buyer – Admin, Real Estate &amp; HR Procurement will be responsible for managing end-to-end sourcing and procurement activities across Administration, Facility Management, Lease Rentals, and HR-related categories. The role includes vendor sourcing and management, commercial negotiations, contract and lease administration, PR-to-PO processing, spend analysis, and ensuring the timely procurement of goods and services in compliance with company procurement policies.</div><div><br></div><div>The ideal candidate should possess strong negotiation, analytical, stakeholder management, and coordination skills, along with a service-oriented approach and a keen eye for detail.</div><div><br></div><div><b>Key Responsibilities:</b></div><div><br></div><div><b>Administration Procurement:</b></div><div>- Manage procurement of office supplies, stationery, pantry items, and other administrative requirements.</div><div>- Coordinate procurement for facility management services, including housekeeping, security, pest control, and maintenance services.</div><div>- Source and procure office infrastructure such as furniture, workstations, printers, and related equipment.</div><div>- Track and manage Annual Maintenance Contracts (AMCs), ensuring timely renewals.</div><div>- Support procurement requirements for corporate events, employee engagement initiatives, and office activities.</div><div>- Coordinate travel and accommodation bookings in line with company policies.</div><div>- Ensure timely conversion of Purchase Requisitions (PRs) into Purchase Orders (POs).</div><div>- Maintain an updated vendor database and monitor vendor performance.</div><div>- Conduct cost comparisons and negotiate commercial terms within the approved authority limits.</div><div><br></div><div><b>Lease Rental Management:</b></div><div>- Manage procurement support for office spaces, branches, warehouses, fleet hubs, and other leased facilities.</div><div>- Collaborate with Business, Administration, Finance, and Legal teams for new lease acquisitions, renewals, amendments, and lease closures.</div><div>- Participate in commercial negotiations with landlords, property owners, and real estate consultants to secure competitive lease terms.</div><div>- Review lease proposals and ensure compliance with procurement policies and internal approval processes.</div><div>- Coordinate lease agreement execution and maintain trackers for lease expiries, renewals, rent escalations, security deposits, lock-in periods, and notice periods.</div><div>- Process lease-related PRs, POs (where applicable), rental invoices, and payment coordination.</div><div>- Monitor rental payments, Common Area Maintenance (CAM) charges, utility-related obligations, and other lease-associated commercial commitments.</div><div>- Maintain centralized lease documentation and ensure audit readiness.</div><div>- Identify opportunities for lease cost optimization through renegotiation, benchmarking, and space utilization initiatives.</div><div>- Coordinate with internal stakeholders and external landlords to resolve commercial and operational issues related to leased properties.</div><div><br></div><div><b>HR Procurement:</b></div><div>- Coordinate with employee benefits vendors, including Group Medical Cover (GMC) and Group Term Life (GTL) insurance providers.</div><div>- Support onboarding and management of Training &amp; Development partners.</div><div>- Coordinate with recruitment agencies for billing, documentation, and vendor management.</div><div>- Manage background verification vendor coordination.</div><div>- Oversee procurement of employee onboarding kits, corporate gifting, and engagement materials.</div><div>- Support coordination with payroll and HRMS service providers.</div><div>- Track contract validity, renewals, and compliance for HR-related vendors.</div><div><br></div><div><b>Operational Responsibilities:</b></div><div>- Ensure compliance with procurement policies, governance standards, and approval workflows.</div><div>- Prepare comparative statements, vendor evaluations, commercial assessments, and sourcing recommendations.</div><div>- Monitor procurement timelines and proactively resolve vendor-related issues.</div><div>- Maintain procurement records and documentation to support audit and compliance requirements.</div><div>- Support budget monitoring, spend analysis, and cost optimization initiatives.</div><div>- Ensure timely contract renewals and drive effective vendor performance management.</div><div><br></div><div><b>Skills &amp; Qualifications:</b></div><div>- Bachelor's degree in Commerce, Business Administration, Supply Chain Management, or a related discipline.</div><div>- Minimum 5 years of procurement experience, with exposure to Administration, - Facility Management, HR, and Lease Rental procurement categories.</div><div>- Strong understanding of sourcing, commercial negotiations, procurement lifecycle (PR-to-PO), contract administration, and vendor management.</div><div>- Prior experience in lease commercial negotiations and lease agreement management will be an added advantage.</div><div>- Excellent analytical and commercial evaluation capabilities.</div><div>- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.</div><div>- Strong negotiation, communication, and stakeholder management skills.</div><div>- High attention to detail with strong documentation and record management capabilities.</div><div>- Ability to manage multiple stakeholders and priorities while delivering high-quality procurement support.</div>","id":"feb33510-9ea7-4b69-b69d-87a41f7c2c2c","lists":[],"text":"AM/Manager– Procurement (Admin, Real Estate & HR)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Buyer – Admin Real Estate &amp; HR Procurement:</b></div><div><br></div><div><b>Role Overview:</b></div><div><br></div><div>The Buyer – Admin, Real Estate &amp; HR Procurement will be responsible for managing end-to-end sourcing and procurement activities across Administration, Facility Management, Lease Rentals, and HR-related categories. The role includes vendor sourcing and management, commercial negotiations, contract and lease administration, PR-to-PO processing, spend analysis, and ensuring the timely procurement of goods and services in compliance with company procurement policies.</div><div><br></div><div>The ideal candidate should possess strong negotiation, analytical, stakeholder management, and coordination skills, along with a service-oriented approach and a keen eye for detail.</div><div><br></div><div><b>Key Responsibilities:</b></div><div><br></div><div><b>Administration Procurement:</b></div><div>- Manage procurement of office supplies, stationery, pantry items, and other administrative requirements.</div><div>- Coordinate procurement for facility management services, including housekeeping, security, pest control, and maintenance services.</div><div>- Source and procure office infrastructure such as furniture, workstations, printers, and related equipment.</div><div>- Track and manage Annual Maintenance Contracts (AMCs), ensuring timely renewals.</div><div>- Support procurement requirements for corporate events, employee engagement initiatives, and office activities.</div><div>- Coordinate travel and accommodation bookings in line with company policies.</div><div>- Ensure timely conversion of Purchase Requisitions (PRs) into Purchase Orders (POs).</div><div>- Maintain an updated vendor database and monitor vendor performance.</div><div>- Conduct cost comparisons and negotiate commercial terms within the approved authority limits.</div><div><br></div><div><b>Lease Rental Management:</b></div><div>- Manage procurement support for office spaces, branches, warehouses, fleet hubs, and other leased facilities.</div><div>- Collaborate with Business, Administration, Finance, and Legal teams for new lease acquisitions, renewals, amendments, and lease closures.</div><div>- Participate in commercial negotiations with landlords, property owners, and real estate consultants to secure competitive lease terms.</div><div>- Review lease proposals and ensure compliance with procurement policies and internal approval processes.</div><div>- Coordinate lease agreement execution and maintain trackers for lease expiries, renewals, rent escalations, security deposits, lock-in periods, and notice periods.</div><div>- Process lease-related PRs, POs (where applicable), rental invoices, and payment coordination.</div><div>- Monitor rental payments, Common Area Maintenance (CAM) charges, utility-related obligations, and other lease-associated commercial commitments.</div><div>- Maintain centralized lease documentation and ensure audit readiness.</div><div>- Identify opportunities for lease cost optimization through renegotiation, benchmarking, and space utilization initiatives.</div><div>- Coordinate with internal stakeholders and external landlords to resolve commercial and operational issues related to leased properties.</div><div><br></div><div><b>HR Procurement:</b></div><div>- Coordinate with employee benefits vendors, including Group Medical Cover (GMC) and Group Term Life (GTL) insurance providers.</div><div>- Support onboarding and management of Training &amp; Development partners.</div><div>- Coordinate with recruitment agencies for billing, documentation, and vendor management.</div><div>- Manage background verification vendor coordination.</div><div>- Oversee procurement of employee onboarding kits, corporate gifting, and engagement materials.</div><div>- Support coordination with payroll and HRMS service providers.</div><div>- Track contract validity, renewals, and compliance for HR-related vendors.</div><div><br></div><div><b>Operational Responsibilities:</b></div><div>- Ensure compliance with procurement policies, governance standards, and approval workflows.</div><div>- Prepare comparative statements, vendor evaluations, commercial assessments, and sourcing recommendations.</div><div>- Monitor procurement timelines and proactively resolve vendor-related issues.</div><div>- Maintain procurement records and documentation to support audit and compliance requirements.</div><div>- Support budget monitoring, spend analysis, and cost optimization initiatives.</div><div>- Ensure timely contract renewals and drive effective vendor performance management.</div><div><br></div><div><b>Skills &amp; Qualifications:</b></div><div>- Bachelor's degree in Commerce, Business Administration, Supply Chain Management, or a related discipline.</div><div>- Minimum 5 years of procurement experience, with exposure to Administration, - Facility Management, HR, and Lease Rental procurement categories.</div><div>- Strong understanding of sourcing, commercial negotiations, procurement lifecycle (PR-to-PO), contract administration, and vendor management.</div><div>- Prior experience in lease commercial negotiations and lease agreement management will be an added advantage.</div><div>- Excellent analytical and commercial evaluation capabilities.</div><div>- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.</div><div>- Strong negotiation, communication, and stakeholder management skills.</div><div>- High attention to detail with strong documentation and record management capabilities.</div><div>- Ability to manage multiple stakeholders and priorities while delivering high-quality procurement support.</div>","descriptionBodyPlain":"Buyer – Admin Real Estate & HR Procurement:\n\nRole Overview:\n\nThe Buyer – Admin, Real Estate & HR Procurement will be responsible for managing end-to-end sourcing and procurement activities across Administration, Facility Management, Lease Rentals, and HR-related categories. The role includes vendor sourcing and management, commercial negotiations, contract and lease administration, PR-to-PO processing, spend analysis, and ensuring the timely procurement of goods and services in compliance with company procurement policies.\n\nThe ideal candidate should possess strong negotiation, analytical, stakeholder management, and coordination skills, along with a service-oriented approach and a keen eye for detail.\n\nKey Responsibilities:\n\nAdministration Procurement:\n- Manage procurement of office supplies, stationery, pantry items, and other administrative requirements.\n- Coordinate procurement for facility management services, including housekeeping, security, pest control, and maintenance services.\n- Source and procure office infrastructure such as furniture, workstations, printers, and related equipment.\n- Track and manage Annual Maintenance Contracts (AMCs), ensuring timely renewals.\n- Support procurement requirements for corporate events, employee engagement initiatives, and office activities.\n- Coordinate travel and accommodation bookings in line with company policies.\n- Ensure timely conversion of Purchase Requisitions (PRs) into Purchase Orders (POs).\n- Maintain an updated vendor database and monitor vendor performance.\n- Conduct cost comparisons and negotiate commercial terms within the approved authority limits.\n\nLease Rental Management:\n- Manage procurement support for office spaces, branches, warehouses, fleet hubs, and other leased facilities.\n- Collaborate with Business, Administration, Finance, and Legal teams for new lease acquisitions, renewals, amendments, and lease closures.\n- Participate in commercial negotiations with landlords, property owners, and real estate consultants to secure competitive lease terms.\n- Review lease proposals and ensure compliance with procurement policies and internal approval processes.\n- Coordinate lease agreement execution and maintain trackers for lease expiries, renewals, rent escalations, security deposits, lock-in periods, and notice periods.\n- Process lease-related PRs, POs (where applicable), rental invoices, and payment coordination.\n- Monitor rental payments, Common Area Maintenance (CAM) charges, utility-related obligations, and other lease-associated commercial commitments.\n- Maintain centralized lease documentation and ensure audit readiness.\n- Identify opportunities for lease cost optimization through renegotiation, benchmarking, and space utilization initiatives.\n- Coordinate with internal stakeholders and external landlords to resolve commercial and operational issues related to leased properties.\n\nHR Procurement:\n- Coordinate with employee benefits vendors, including Group Medical Cover (GMC) and Group Term Life (GTL) insurance providers.\n- Support onboarding and management of Training & Development partners.\n- Coordinate with recruitment agencies for billing, documentation, and vendor management.\n- Manage background verification vendor coordination.\n- Oversee procurement of employee onboarding kits, corporate gifting, and engagement materials.\n- Support coordination with payroll and HRMS service providers.\n- Track contract validity, renewals, and compliance for HR-related vendors.\n\nOperational Responsibilities:\n- Ensure compliance with procurement policies, governance standards, and approval workflows.\n- Prepare comparative statements, vendor evaluations, commercial assessments, and sourcing recommendations.\n- Monitor procurement timelines and proactively resolve vendor-related issues.\n- Maintain procurement records and documentation to support audit and compliance requirements.\n- Support budget monitoring, spend analysis, and cost optimization initiatives.\n- Ensure timely contract renewals and drive effective vendor performance management.\n\nSkills & Qualifications:\n- Bachelor's degree in Commerce, Business Administration, Supply Chain Management, or a related discipline.\n- Minimum 5 years of procurement experience, with exposure to Administration, - Facility Management, HR, and Lease Rental procurement categories.\n- Strong understanding of sourcing, commercial negotiations, procurement lifecycle (PR-to-PO), contract administration, and vendor management.\n- Prior experience in lease commercial negotiations and lease agreement management will be an added advantage.\n- Excellent analytical and commercial evaluation capabilities.\n- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.\n- Strong negotiation, communication, and stakeholder management skills.\n- High attention to detail with strong documentation and record management capabilities.\n- Ability to manage multiple stakeholders and priorities while delivering high-quality procurement support.\n","hostedUrl":"https://jobs.lever.co/paytm/feb33510-9ea7-4b69-b69d-87a41f7c2c2c","applyUrl":"https://jobs.lever.co/paytm/feb33510-9ea7-4b69-b69d-87a41f7c2c2c/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Noida, Uttar Pradesh","team":"UPI Product","allLocations":["Noida, Uttar Pradesh","Bangalore, Karnataka"]},"createdAt":1789379122265,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role\nUPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for a Product Manager to join our UPI team and drive product strategy, user growth, and experience excellence across our UPI-powered flows.\nThis role sits at the intersection of consumer behaviour, financial infrastructure, and regulatory nuance. You will own high-impact product surfaces and work closely with engineering, design, data, and business teams to ship products that millions of Indians use daily.\n\nKey Responsibilities\n1. Analytics Strategy & Ownership\n- Own the end-to-end analytics charter for one or more UPI surfaces — from metric definition to instrumentation to insight generation\n- Build and maintain the source-of-truth framework for north-star and guardrail metrics across the UPI funnel (initiation, authentication, success/failure, retention)\n- Partner with NPCI-mandated reporting requirements and ensure analytical rigor aligns with regulatory data standards\n- Lead a team of analysts, setting priorities, reviewing outputs, and raising the bar on analytical craft\n\n2. Funnel, Growth & Behavioural Insights\n- Diagnose friction points across the UPI journey using deep-dive analysis, cohort studies, and funnel decomposition\n- Build engagement, frequency, and top-of-wallet models to inform product and growth strategy\n- Design analytical frameworks for discovery and nudge effectiveness as new UPI capabilities are adopted\n- Partner with design and product research to combine quantitative and qualitative signals into a single narrative\n\n3. Platform Reliability & Scale Analytics\n- Define and monitor SLA, success-rate, and latency benchmarks; build alerting and anomaly-detection frameworks tied to these metrics\n- Build root-cause analysis playbooks for payment failure spikes and incident-linked drop-offs\n- Model traffic and failure patterns ahead of high-volume events (festive seasons, IPL, government disbursements) to support platform readiness\n\n4. Experimentation & Decision Science\n- Own the experimentation backbone — design, power, and evaluate A/B tests across the UPI funnel\n- Drive a test-and-learn culture: hypothesis → experiment → read-out → scale, with statistically sound methodology\n- Build self-serve dashboards and tooling that let product, engineering, and business teams access trusted insights without analyst dependency\n- Proactively surface insights that shape upstream roadmap and prioritization decisions\n\nRequired Qualifications\n- 7–9 years of analytics/data experience, with a mandatory focus on consumer-facing products or fintech; prior experience in payments or UPI strongly preferred\n- Strong command of SQL and hands-on experience with product analytics tools (Mixpanel, Amplitude, Metabase, or equivalent); working knowledge of Python/R for deeper statistical analysis\n- Solid grounding in experimentation design — hypothesis framing, sample size/power calculations, and interpreting A/B results correctly\n- Proven ability to translate ambiguous business questions into structured analyses and clear, decision-ready recommendations\n- Experience building and owning dashboards and metrics frameworks at scale, including data quality and governance practices\n- Strong written and verbal communication skills — ability to present findings crisply to leadership and align cross-functional stakeholders\n- Experience managing or mentoring a team of analysts, with a demonstrated ability to review work and raise analytical standards\n\nGood to Have\n- Prior experience working in a UPI-regulated environment or with NPCI data/reporting constructs\n- Exposure to large-scale transaction data systems and familiarity with data warehousing/pipeline concepts (e.g., working with data engineering teams on instrumentation)Experience with growth, lifecycle, or CRM-driven analytics\n- Familiarity with fraud/risk analytics in a payments context\n\nWhy Join Us\n- Work on one of India's most critical financial infrastructure products — UPI — at massive scale\n- Join a high-performance analytics org embedded deeply with product and engineering, with a bias for shipping insights that matter\n- Influence decisions that affect hundreds of millions of transactions every day\n- Operate in a fast-moving, ownership-driven culture where analytics leads have real authority — and real accountability\n\nCompensation\nIf you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 25 mn+ merchants, and unmatched transaction data depth, Paytm is uniquely positioned to define the next chapter of UPI in India — and we want you to help write it.\n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role</b></div><div>UPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for a Product Manager to join our UPI team and drive product strategy, user growth, and experience excellence across our UPI-powered flows.</div><div>This role sits at the intersection of consumer behaviour, financial infrastructure, and regulatory nuance. You will own high-impact product surfaces and work closely with engineering, design, data, and business teams to ship products that millions of Indians use daily.</div><div><br></div><div><b>Key Responsibilities</b></div><div>1. Analytics Strategy &amp; Ownership</div><div>- Own the end-to-end analytics charter for one or more UPI surfaces — from metric definition to instrumentation to insight generation</div><div>- Build and maintain the source-of-truth framework for north-star and guardrail metrics across the UPI funnel (initiation, authentication, success/failure, retention)</div><div>- Partner with NPCI-mandated reporting requirements and ensure analytical rigor aligns with regulatory data standards</div><div>- Lead a team of analysts, setting priorities, reviewing outputs, and raising the bar on analytical craft</div><div><br></div><div>2. Funnel, Growth &amp; Behavioural Insights</div><div>- Diagnose friction points across the UPI journey using deep-dive analysis, cohort studies, and funnel decomposition</div><div>- Build engagement, frequency, and top-of-wallet models to inform product and growth strategy</div><div>- Design analytical frameworks for discovery and nudge effectiveness as new UPI capabilities are adopted</div><div>- Partner with design and product research to combine quantitative and qualitative signals into a single narrative</div><div><br></div><div>3. Platform Reliability &amp; Scale Analytics</div><div>- Define and monitor SLA, success-rate, and latency benchmarks; build alerting and anomaly-detection frameworks tied to these metrics</div><div>- Build root-cause analysis playbooks for payment failure spikes and incident-linked drop-offs</div><div>- Model traffic and failure patterns ahead of high-volume events (festive seasons, IPL, government disbursements) to support platform readiness</div><div><br></div><div>4. Experimentation &amp; Decision Science</div><div>- Own the experimentation backbone — design, power, and evaluate A/B tests across the UPI funnel</div><div>- Drive a test-and-learn culture: hypothesis → experiment → read-out → scale, with statistically sound methodology</div><div>- Build self-serve dashboards and tooling that let product, engineering, and business teams access trusted insights without analyst dependency</div><div>- Proactively surface insights that shape upstream roadmap and prioritization decisions</div><div><br></div><div><b>Required Qualifications</b></div><div>- 7–9 years of analytics/data experience, with a mandatory focus on consumer-facing products or fintech; prior experience in payments or UPI strongly preferred</div><div>- Strong command of SQL and hands-on experience with product analytics tools (Mixpanel, Amplitude, Metabase, or equivalent); working knowledge of Python/R for deeper statistical analysis</div><div>- Solid grounding in experimentation design — hypothesis framing, sample size/power calculations, and interpreting A/B results correctly</div><div>- Proven ability to translate ambiguous business questions into structured analyses and clear, decision-ready recommendations</div><div>- Experience building and owning dashboards and metrics frameworks at scale, including data quality and governance practices</div><div>- Strong written and verbal communication skills — ability to present findings crisply to leadership and align cross-functional stakeholders</div><div>- Experience managing or mentoring a team of analysts, with a demonstrated ability to review work and raise analytical standards</div><div><br></div><div><b>Good to Have</b></div><div>- Prior experience working in a UPI-regulated environment or with NPCI data/reporting constructs</div><div>- Exposure to large-scale transaction data systems and familiarity with data warehousing/pipeline concepts (e.g., working with data engineering teams on instrumentation)Experience with growth, lifecycle, or CRM-driven analytics</div><div>- Familiarity with fraud/risk analytics in a payments context</div><div><br></div><div><b>Why Join Us</b></div><div>- Work on one of India's most critical financial infrastructure products — UPI — at massive scale</div><div>- Join a high-performance analytics org embedded deeply with product and engineering, with a bias for shipping insights that matter</div><div>- Influence decisions that affect hundreds of millions of transactions every day</div><div>- Operate in a fast-moving, ownership-driven culture where analytics leads have real authority — and real accountability</div><div><br></div><div><b>Compensation</b></div><div>If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 25 mn+ merchants, and unmatched transaction data depth, Paytm is uniquely positioned to define the next chapter of UPI in India — and we want you to help write it.</div>","id":"8c4d24b4-62d4-466d-9daa-b3c7804c5a67","lists":[],"text":"Analytics Lead - UPI Product | Experience : 7-9 yrs","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role</b></div><div>UPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for a Product Manager to join our UPI team and drive product strategy, user growth, and experience excellence across our UPI-powered flows.</div><div>This role sits at the intersection of consumer behaviour, financial infrastructure, and regulatory nuance. You will own high-impact product surfaces and work closely with engineering, design, data, and business teams to ship products that millions of Indians use daily.</div><div><br></div><div><b>Key Responsibilities</b></div><div>1. Analytics Strategy &amp; Ownership</div><div>- Own the end-to-end analytics charter for one or more UPI surfaces — from metric definition to instrumentation to insight generation</div><div>- Build and maintain the source-of-truth framework for north-star and guardrail metrics across the UPI funnel (initiation, authentication, success/failure, retention)</div><div>- Partner with NPCI-mandated reporting requirements and ensure analytical rigor aligns with regulatory data standards</div><div>- Lead a team of analysts, setting priorities, reviewing outputs, and raising the bar on analytical craft</div><div><br></div><div>2. Funnel, Growth &amp; Behavioural Insights</div><div>- Diagnose friction points across the UPI journey using deep-dive analysis, cohort studies, and funnel decomposition</div><div>- Build engagement, frequency, and top-of-wallet models to inform product and growth strategy</div><div>- Design analytical frameworks for discovery and nudge effectiveness as new UPI capabilities are adopted</div><div>- Partner with design and product research to combine quantitative and qualitative signals into a single narrative</div><div><br></div><div>3. Platform Reliability &amp; Scale Analytics</div><div>- Define and monitor SLA, success-rate, and latency benchmarks; build alerting and anomaly-detection frameworks tied to these metrics</div><div>- Build root-cause analysis playbooks for payment failure spikes and incident-linked drop-offs</div><div>- Model traffic and failure patterns ahead of high-volume events (festive seasons, IPL, government disbursements) to support platform readiness</div><div><br></div><div>4. Experimentation &amp; Decision Science</div><div>- Own the experimentation backbone — design, power, and evaluate A/B tests across the UPI funnel</div><div>- Drive a test-and-learn culture: hypothesis → experiment → read-out → scale, with statistically sound methodology</div><div>- Build self-serve dashboards and tooling that let product, engineering, and business teams access trusted insights without analyst dependency</div><div>- Proactively surface insights that shape upstream roadmap and prioritization decisions</div><div><br></div><div><b>Required Qualifications</b></div><div>- 7–9 years of analytics/data experience, with a mandatory focus on consumer-facing products or fintech; prior experience in payments or UPI strongly preferred</div><div>- Strong command of SQL and hands-on experience with product analytics tools (Mixpanel, Amplitude, Metabase, or equivalent); working knowledge of Python/R for deeper statistical analysis</div><div>- Solid grounding in experimentation design — hypothesis framing, sample size/power calculations, and interpreting A/B results correctly</div><div>- Proven ability to translate ambiguous business questions into structured analyses and clear, decision-ready recommendations</div><div>- Experience building and owning dashboards and metrics frameworks at scale, including data quality and governance practices</div><div>- Strong written and verbal communication skills — ability to present findings crisply to leadership and align cross-functional stakeholders</div><div>- Experience managing or mentoring a team of analysts, with a demonstrated ability to review work and raise analytical standards</div><div><br></div><div><b>Good to Have</b></div><div>- Prior experience working in a UPI-regulated environment or with NPCI data/reporting constructs</div><div>- Exposure to large-scale transaction data systems and familiarity with data warehousing/pipeline concepts (e.g., working with data engineering teams on instrumentation)Experience with growth, lifecycle, or CRM-driven analytics</div><div>- Familiarity with fraud/risk analytics in a payments context</div><div><br></div><div><b>Why Join Us</b></div><div>- Work on one of India's most critical financial infrastructure products — UPI — at massive scale</div><div>- Join a high-performance analytics org embedded deeply with product and engineering, with a bias for shipping insights that matter</div><div>- Influence decisions that affect hundreds of millions of transactions every day</div><div>- Operate in a fast-moving, ownership-driven culture where analytics leads have real authority — and real accountability</div><div><br></div><div><b>Compensation</b></div><div>If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 25 mn+ merchants, and unmatched transaction data depth, Paytm is uniquely positioned to define the next chapter of UPI in India — and we want you to help write it.</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role\nUPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for a Product Manager to join our UPI team and drive product strategy, user growth, and experience excellence across our UPI-powered flows.\nThis role sits at the intersection of consumer behaviour, financial infrastructure, and regulatory nuance. You will own high-impact product surfaces and work closely with engineering, design, data, and business teams to ship products that millions of Indians use daily.\n\nKey Responsibilities\n1. Analytics Strategy & Ownership\n- Own the end-to-end analytics charter for one or more UPI surfaces — from metric definition to instrumentation to insight generation\n- Build and maintain the source-of-truth framework for north-star and guardrail metrics across the UPI funnel (initiation, authentication, success/failure, retention)\n- Partner with NPCI-mandated reporting requirements and ensure analytical rigor aligns with regulatory data standards\n- Lead a team of analysts, setting priorities, reviewing outputs, and raising the bar on analytical craft\n\n2. Funnel, Growth & Behavioural Insights\n- Diagnose friction points across the UPI journey using deep-dive analysis, cohort studies, and funnel decomposition\n- Build engagement, frequency, and top-of-wallet models to inform product and growth strategy\n- Design analytical frameworks for discovery and nudge effectiveness as new UPI capabilities are adopted\n- Partner with design and product research to combine quantitative and qualitative signals into a single narrative\n\n3. Platform Reliability & Scale Analytics\n- Define and monitor SLA, success-rate, and latency benchmarks; build alerting and anomaly-detection frameworks tied to these metrics\n- Build root-cause analysis playbooks for payment failure spikes and incident-linked drop-offs\n- Model traffic and failure patterns ahead of high-volume events (festive seasons, IPL, government disbursements) to support platform readiness\n\n4. Experimentation & Decision Science\n- Own the experimentation backbone — design, power, and evaluate A/B tests across the UPI funnel\n- Drive a test-and-learn culture: hypothesis → experiment → read-out → scale, with statistically sound methodology\n- Build self-serve dashboards and tooling that let product, engineering, and business teams access trusted insights without analyst dependency\n- Proactively surface insights that shape upstream roadmap and prioritization decisions\n\nRequired Qualifications\n- 7–9 years of analytics/data experience, with a mandatory focus on consumer-facing products or fintech; prior experience in payments or UPI strongly preferred\n- Strong command of SQL and hands-on experience with product analytics tools (Mixpanel, Amplitude, Metabase, or equivalent); working knowledge of Python/R for deeper statistical analysis\n- Solid grounding in experimentation design — hypothesis framing, sample size/power calculations, and interpreting A/B results correctly\n- Proven ability to translate ambiguous business questions into structured analyses and clear, decision-ready recommendations\n- Experience building and owning dashboards and metrics frameworks at scale, including data quality and governance practices\n- Strong written and verbal communication skills — ability to present findings crisply to leadership and align cross-functional stakeholders\n- Experience managing or mentoring a team of analysts, with a demonstrated ability to review work and raise analytical standards\n\nGood to Have\n- Prior experience working in a UPI-regulated environment or with NPCI data/reporting constructs\n- Exposure to large-scale transaction data systems and familiarity with data warehousing/pipeline concepts (e.g., working with data engineering teams on instrumentation)Experience with growth, lifecycle, or CRM-driven analytics\n- Familiarity with fraud/risk analytics in a payments context\n\nWhy Join Us\n- Work on one of India's most critical financial infrastructure products — UPI — at massive scale\n- Join a high-performance analytics org embedded deeply with product and engineering, with a bias for shipping insights that matter\n- Influence decisions that affect hundreds of millions of transactions every day\n- Operate in a fast-moving, ownership-driven culture where analytics leads have real authority — and real accountability\n\nCompensation\nIf you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 25 mn+ merchants, and unmatched transaction data depth, Paytm is uniquely positioned to define the next chapter of UPI in India — and we want you to help write it.\n","hostedUrl":"https://jobs.lever.co/paytm/8c4d24b4-62d4-466d-9daa-b3c7804c5a67","applyUrl":"https://jobs.lever.co/paytm/8c4d24b4-62d4-466d-9daa-b3c7804c5a67/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Growth","location":"Noida, Uttar Pradesh","team":"User Growth","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1789497647426,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role- \n\nKEY RESPONSIBILITIES\nBusiness Insights & Growth\n- Drive data-led growth across the acquisition, retention, churn, revenue and GMV lifecycle.\n- Own deep-dive analytics to identify key drivers and opportunities for acquisition, engagement, retention and churn reduction.\n- Drive Revenue and GMV growth in line with the Annual Operating Plan (AOP) through actionable insights and growth recommendations.\n\nCustomer & Lifecycle Analytics\n- Analyse cohorts, journeys, segments and behavioural trends to improve customer lifetime value and repeat transactions.\n- Build cohort and retention frameworks (D0/D7/D30, monthly triangles) across new, reactivated and repeat users.\n- Diagnose churn and cancellation drivers and recommend structural fixes, not surface-level corrections.\n\nCampaign Efficacy & Attribution\n- Measure and optimize campaign efficacy — identifying the right segments, propositions, channels and levers to maximize incremental GMV and revenue.\n- Conduct funnel, cohort, campaign and attribution analysis to identify performance gaps and recommend corrective actions.\n- Reconcile promotional burn against incremental GMV; establish ROI and cost-per-incremental-user benchmarks by campaign and segment.\n- Analyse A/B tests and control-group experiments to isolate true incrementality.\n\nMetrics, Dashboards & Models\n- Build and track key business metrics, dashboards, performance frameworks and analytical models to monitor growth against AOP.\n- Own metric definitions and data integrity; maintain a single source of truth across teams.\n- Develop forecasting and scenario models for GMV, revenue and user base to support planning cycles.\n\nStakeholder Partnership\n- Partner closely with Product, Marketing, Growth, DWH and Business teams to convert insights into measurable outcomes.\n- Translate complex data into clear, actionable narratives for senior stakeholders and drive data-backed decision-making.\n- Own analytical inputs for MBRs and business reviews — with a clear storyline, not just charts.\n\nREQUIREMENTS\nExperience\n- 8-10 years of experience in business analytics, growth analytics or data science — preferably in consumer internet, fintech, e-commerce or financial services.\n- Demonstrated ownership of a product vertical or growth charter with measurable business impact.\n- Experience with large-scale transactional and behavioural datasets in a high-velocity consumer business.\n\nTechnical Skills\n- SQL — advanced: complex joins, window functions, CTEs and query optimization on large distributed datasets (Trino/Presto/Hive/Redshift/BigQuery).\n- Python — pandas, numpy, statistical testing and automation; modelling libraries a plus.\n- Advanced Excel — pivots, complex formulas & macros\n- Data Modelling — dimensional modelling, star/snowflake schemas, event and funnel data structures, metric-layer design.\n- Data Visualization — Tableau, Power BI, Superset or equivalent; dashboards that get used, not just built.\n- Product & Web Analytics — Google Analytics, CleverTap, Mixpanel, Amplitude or Firebase for funnel and journey analysis.\n\nAnalytical & Business Capabilities\n- Strong command of cohort analysis, funnel analysis, retention curves, LTV modelling, attribution methodologies and experiment design.\n- Comfort with significance testing, regression, segmentation and clustering techniques.\n- Commercial instinct — able to connect a metric movement to the underlying business mechanic and the money at stake.\n- Excellent communication; able to defend a recommendation with evidence in front of senior leadership.\n\nEducation\n- Bachelor’s in Engineering, Statistics, Mathematics, Economics or a related quantitative discipline. MBA or Master’s in a quantitative field preferred.\n\nGOOD TO HAVE\n- Exposure to wealth, investments, savings or commodity-linked products.\n- Experience with SIP / recurring-payment analytics, including mandate and autopay behaviour.\n- Familiarity with pricing, margin and unit-economics analysis.\n- Experience mentoring junior analysts.\n\nCORE COMPETENCIES\n- Diagnostic mindset — pushes past the symptom to the root cause.\n- Rigour — validates counts and stress-tests assumptions before publishing.\n- Ownership — treats the business target as their own.\n- Clarity — reduces complexity to a decision, not a data dump.\n- Constructive dissent — challenges assumptions and targets with data, early.\n\nWhy join us: \nWork with a high-performing and passionate product, design, and engineering team. \nShape the future of credit for millions of users. \nBuild at scale in one of India’s most dynamic and regulated spaces. \nFlexible and inclusive work environment with fast decision-making and ownership. \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! \n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role-&nbsp;</b></div><div><br></div><div><b>KEY RESPONSIBILITIES</b></div><div><b>Business Insights &amp; Growth</b></div><div>- Drive data-led growth across the acquisition, retention, churn, revenue and GMV lifecycle.</div><div>- Own deep-dive analytics to identify key drivers and opportunities for acquisition, engagement, retention and churn reduction.</div><div>- Drive Revenue and GMV growth in line with the Annual Operating Plan (AOP) through actionable insights and growth recommendations.</div><div><br></div><div><b>Customer &amp; Lifecycle Analytics</b></div><div>- Analyse cohorts, journeys, segments and behavioural trends to improve customer lifetime value and repeat transactions.</div><div>- Build cohort and retention frameworks (D0/D7/D30, monthly triangles) across new, reactivated and repeat users.</div><div>- Diagnose churn and cancellation drivers and recommend structural fixes, not surface-level corrections.</div><div><br></div><div><b>Campaign Efficacy &amp; Attribution</b></div><div>- Measure and optimize campaign efficacy — identifying the right segments, propositions, channels and levers to maximize incremental GMV and revenue.</div><div>- Conduct funnel, cohort, campaign and attribution analysis to identify performance gaps and recommend corrective actions.</div><div>- Reconcile promotional burn against incremental GMV; establish ROI and cost-per-incremental-user benchmarks by campaign and segment.</div><div>- Analyse A/B tests and control-group experiments to isolate true incrementality.</div><div><br></div><div><b>Metrics, Dashboards &amp; Models</b></div><div>- Build and track key business metrics, dashboards, performance frameworks and analytical models to monitor growth against AOP.</div><div>- Own metric definitions and data integrity; maintain a single source of truth across teams.</div><div>- Develop forecasting and scenario models for GMV, revenue and user base to support planning cycles.</div><div><br></div><div><b>Stakeholder Partnership</b></div><div>- Partner closely with Product, Marketing, Growth, DWH and Business teams to convert insights into measurable outcomes.</div><div>- Translate complex data into clear, actionable narratives for senior stakeholders and drive data-backed decision-making.</div><div>- Own analytical inputs for MBRs and business reviews — with a clear storyline, not just charts.</div><div><br></div><div><b>REQUIREMENTS</b></div><div><b>Experience</b></div><div>- 8-10 years of experience in business analytics, growth analytics or data science — preferably in consumer internet, fintech, e-commerce or financial services.</div><div>- Demonstrated ownership of a product vertical or growth charter with measurable business impact.</div><div>- Experience with large-scale transactional and behavioural datasets in a high-velocity consumer business.</div><div><br></div><div><b>Technical Skills</b></div><div>- SQL — advanced: complex joins, window functions, CTEs and query optimization on large distributed datasets (Trino/Presto/Hive/Redshift/BigQuery).</div><div>- Python — pandas, numpy, statistical testing and automation; modelling libraries a plus.</div><div>- Advanced Excel — pivots, complex formulas &amp; macros</div><div>- Data Modelling — dimensional modelling, star/snowflake schemas, event and funnel data structures, metric-layer design.</div><div>- Data Visualization — Tableau, Power BI, Superset or equivalent; dashboards that get used, not just built.</div><div>- Product &amp; Web Analytics — Google Analytics, CleverTap, Mixpanel, Amplitude or Firebase for funnel and journey analysis.</div><div><br></div><div><b>Analytical &amp; Business Capabilities</b></div><div>- Strong command of cohort analysis, funnel analysis, retention curves, LTV modelling, attribution methodologies and experiment design.</div><div>- Comfort with significance testing, regression, segmentation and clustering techniques.</div><div>- Commercial instinct — able to connect a metric movement to the underlying business mechanic and the money at stake.</div><div>- Excellent communication; able to defend a recommendation with evidence in front of senior leadership.</div><div><br></div><div><b>Education</b></div><div>- Bachelor’s in Engineering, Statistics, Mathematics, Economics or a related quantitative discipline. MBA or Master’s in a quantitative field preferred.</div><div><br></div><div><b>GOOD TO HAVE</b></div><div>- Exposure to wealth, investments, savings or commodity-linked products.</div><div>- Experience with SIP / recurring-payment analytics, including mandate and autopay behaviour.</div><div>- Familiarity with pricing, margin and unit-economics analysis.</div><div>- Experience mentoring junior analysts.</div><div><br></div><div><b>CORE COMPETENCIES</b></div><div>- Diagnostic mindset — pushes past the symptom to the root cause.</div><div>- Rigour — validates counts and stress-tests assumptions before publishing.</div><div>- Ownership — treats the business target as their own.</div><div>- Clarity — reduces complexity to a decision, not a data dump.</div><div>- Constructive dissent — challenges assumptions and targets with data, early.</div><div><br></div><div><b>Why join us:</b>&nbsp;</div><div>Work with a high-performing and passionate product, design, and engineering team.&nbsp;</div><div>Shape the future of credit for millions of users.&nbsp;</div><div>Build at scale in one of India’s most dynamic and regulated spaces.&nbsp;</div><div>Flexible and inclusive work environment with fast decision-making and ownership.&nbsp;</div><div><br></div><div><b>Compensation:&nbsp;</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</div>","id":"4c41d1d2-ed6b-4726-95b8-beb76999ee26","lists":[],"text":"Analytics Lead- User Growth I Exp- 8- 10 Years","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role-&nbsp;</b></div><div><br></div><div><b>KEY RESPONSIBILITIES</b></div><div><b>Business Insights &amp; Growth</b></div><div>- Drive data-led growth across the acquisition, retention, churn, revenue and GMV lifecycle.</div><div>- Own deep-dive analytics to identify key drivers and opportunities for acquisition, engagement, retention and churn reduction.</div><div>- Drive Revenue and GMV growth in line with the Annual Operating Plan (AOP) through actionable insights and growth recommendations.</div><div><br></div><div><b>Customer &amp; Lifecycle Analytics</b></div><div>- Analyse cohorts, journeys, segments and behavioural trends to improve customer lifetime value and repeat transactions.</div><div>- Build cohort and retention frameworks (D0/D7/D30, monthly triangles) across new, reactivated and repeat users.</div><div>- Diagnose churn and cancellation drivers and recommend structural fixes, not surface-level corrections.</div><div><br></div><div><b>Campaign Efficacy &amp; Attribution</b></div><div>- Measure and optimize campaign efficacy — identifying the right segments, propositions, channels and levers to maximize incremental GMV and revenue.</div><div>- Conduct funnel, cohort, campaign and attribution analysis to identify performance gaps and recommend corrective actions.</div><div>- Reconcile promotional burn against incremental GMV; establish ROI and cost-per-incremental-user benchmarks by campaign and segment.</div><div>- Analyse A/B tests and control-group experiments to isolate true incrementality.</div><div><br></div><div><b>Metrics, Dashboards &amp; Models</b></div><div>- Build and track key business metrics, dashboards, performance frameworks and analytical models to monitor growth against AOP.</div><div>- Own metric definitions and data integrity; maintain a single source of truth across teams.</div><div>- Develop forecasting and scenario models for GMV, revenue and user base to support planning cycles.</div><div><br></div><div><b>Stakeholder Partnership</b></div><div>- Partner closely with Product, Marketing, Growth, DWH and Business teams to convert insights into measurable outcomes.</div><div>- Translate complex data into clear, actionable narratives for senior stakeholders and drive data-backed decision-making.</div><div>- Own analytical inputs for MBRs and business reviews — with a clear storyline, not just charts.</div><div><br></div><div><b>REQUIREMENTS</b></div><div><b>Experience</b></div><div>- 8-10 years of experience in business analytics, growth analytics or data science — preferably in consumer internet, fintech, e-commerce or financial services.</div><div>- Demonstrated ownership of a product vertical or growth charter with measurable business impact.</div><div>- Experience with large-scale transactional and behavioural datasets in a high-velocity consumer business.</div><div><br></div><div><b>Technical Skills</b></div><div>- SQL — advanced: complex joins, window functions, CTEs and query optimization on large distributed datasets (Trino/Presto/Hive/Redshift/BigQuery).</div><div>- Python — pandas, numpy, statistical testing and automation; modelling libraries a plus.</div><div>- Advanced Excel — pivots, complex formulas &amp; macros</div><div>- Data Modelling — dimensional modelling, star/snowflake schemas, event and funnel data structures, metric-layer design.</div><div>- Data Visualization — Tableau, Power BI, Superset or equivalent; dashboards that get used, not just built.</div><div>- Product &amp; Web Analytics — Google Analytics, CleverTap, Mixpanel, Amplitude or Firebase for funnel and journey analysis.</div><div><br></div><div><b>Analytical &amp; Business Capabilities</b></div><div>- Strong command of cohort analysis, funnel analysis, retention curves, LTV modelling, attribution methodologies and experiment design.</div><div>- Comfort with significance testing, regression, segmentation and clustering techniques.</div><div>- Commercial instinct — able to connect a metric movement to the underlying business mechanic and the money at stake.</div><div>- Excellent communication; able to defend a recommendation with evidence in front of senior leadership.</div><div><br></div><div><b>Education</b></div><div>- Bachelor’s in Engineering, Statistics, Mathematics, Economics or a related quantitative discipline. MBA or Master’s in a quantitative field preferred.</div><div><br></div><div><b>GOOD TO HAVE</b></div><div>- Exposure to wealth, investments, savings or commodity-linked products.</div><div>- Experience with SIP / recurring-payment analytics, including mandate and autopay behaviour.</div><div>- Familiarity with pricing, margin and unit-economics analysis.</div><div>- Experience mentoring junior analysts.</div><div><br></div><div><b>CORE COMPETENCIES</b></div><div>- Diagnostic mindset — pushes past the symptom to the root cause.</div><div>- Rigour — validates counts and stress-tests assumptions before publishing.</div><div>- Ownership — treats the business target as their own.</div><div>- Clarity — reduces complexity to a decision, not a data dump.</div><div>- Constructive dissent — challenges assumptions and targets with data, early.</div><div><br></div><div><b>Why join us:</b>&nbsp;</div><div>Work with a high-performing and passionate product, design, and engineering team.&nbsp;</div><div>Shape the future of credit for millions of users.&nbsp;</div><div>Build at scale in one of India’s most dynamic and regulated spaces.&nbsp;</div><div>Flexible and inclusive work environment with fast decision-making and ownership.&nbsp;</div><div><br></div><div><b>Compensation:&nbsp;</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role- \n\nKEY RESPONSIBILITIES\nBusiness Insights & Growth\n- Drive data-led growth across the acquisition, retention, churn, revenue and GMV lifecycle.\n- Own deep-dive analytics to identify key drivers and opportunities for acquisition, engagement, retention and churn reduction.\n- Drive Revenue and GMV growth in line with the Annual Operating Plan (AOP) through actionable insights and growth recommendations.\n\nCustomer & Lifecycle Analytics\n- Analyse cohorts, journeys, segments and behavioural trends to improve customer lifetime value and repeat transactions.\n- Build cohort and retention frameworks (D0/D7/D30, monthly triangles) across new, reactivated and repeat users.\n- Diagnose churn and cancellation drivers and recommend structural fixes, not surface-level corrections.\n\nCampaign Efficacy & Attribution\n- Measure and optimize campaign efficacy — identifying the right segments, propositions, channels and levers to maximize incremental GMV and revenue.\n- Conduct funnel, cohort, campaign and attribution analysis to identify performance gaps and recommend corrective actions.\n- Reconcile promotional burn against incremental GMV; establish ROI and cost-per-incremental-user benchmarks by campaign and segment.\n- Analyse A/B tests and control-group experiments to isolate true incrementality.\n\nMetrics, Dashboards & Models\n- Build and track key business metrics, dashboards, performance frameworks and analytical models to monitor growth against AOP.\n- Own metric definitions and data integrity; maintain a single source of truth across teams.\n- Develop forecasting and scenario models for GMV, revenue and user base to support planning cycles.\n\nStakeholder Partnership\n- Partner closely with Product, Marketing, Growth, DWH and Business teams to convert insights into measurable outcomes.\n- Translate complex data into clear, actionable narratives for senior stakeholders and drive data-backed decision-making.\n- Own analytical inputs for MBRs and business reviews — with a clear storyline, not just charts.\n\nREQUIREMENTS\nExperience\n- 8-10 years of experience in business analytics, growth analytics or data science — preferably in consumer internet, fintech, e-commerce or financial services.\n- Demonstrated ownership of a product vertical or growth charter with measurable business impact.\n- Experience with large-scale transactional and behavioural datasets in a high-velocity consumer business.\n\nTechnical Skills\n- SQL — advanced: complex joins, window functions, CTEs and query optimization on large distributed datasets (Trino/Presto/Hive/Redshift/BigQuery).\n- Python — pandas, numpy, statistical testing and automation; modelling libraries a plus.\n- Advanced Excel — pivots, complex formulas & macros\n- Data Modelling — dimensional modelling, star/snowflake schemas, event and funnel data structures, metric-layer design.\n- Data Visualization — Tableau, Power BI, Superset or equivalent; dashboards that get used, not just built.\n- Product & Web Analytics — Google Analytics, CleverTap, Mixpanel, Amplitude or Firebase for funnel and journey analysis.\n\nAnalytical & Business Capabilities\n- Strong command of cohort analysis, funnel analysis, retention curves, LTV modelling, attribution methodologies and experiment design.\n- Comfort with significance testing, regression, segmentation and clustering techniques.\n- Commercial instinct — able to connect a metric movement to the underlying business mechanic and the money at stake.\n- Excellent communication; able to defend a recommendation with evidence in front of senior leadership.\n\nEducation\n- Bachelor’s in Engineering, Statistics, Mathematics, Economics or a related quantitative discipline. MBA or Master’s in a quantitative field preferred.\n\nGOOD TO HAVE\n- Exposure to wealth, investments, savings or commodity-linked products.\n- Experience with SIP / recurring-payment analytics, including mandate and autopay behaviour.\n- Familiarity with pricing, margin and unit-economics analysis.\n- Experience mentoring junior analysts.\n\nCORE COMPETENCIES\n- Diagnostic mindset — pushes past the symptom to the root cause.\n- Rigour — validates counts and stress-tests assumptions before publishing.\n- Ownership — treats the business target as their own.\n- Clarity — reduces complexity to a decision, not a data dump.\n- Constructive dissent — challenges assumptions and targets with data, early.\n\nWhy join us: \nWork with a high-performing and passionate product, design, and engineering team. \nShape the future of credit for millions of users. \nBuild at scale in one of India’s most dynamic and regulated spaces. \nFlexible and inclusive work environment with fast decision-making and ownership. \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! \n","hostedUrl":"https://jobs.lever.co/paytm/4c41d1d2-ed6b-4726-95b8-beb76999ee26","applyUrl":"https://jobs.lever.co/paytm/4c41d1d2-ed6b-4726-95b8-beb76999ee26/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Patna, Bihar","team":"Lending Collections","allLocations":["Patna, Bihar"]},"createdAt":1778139289273,"descriptionPlain":"Role Overview  \nThe Area Collections Manager will be responsible for managing end-to-end collections across  bucket segments, driving resolution strategies, ensuring portfolio health, and leading large  on-ground and tele-calling teams. The role requires strong expertise in delinquency  management, compliance, analytics, and team leadership.\n\nKey Responsibilities  \n1. Bucket & Portfolio Management  \n● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD  segments)  \n● Improve resolution rates in both early and late buckets  \n● Focus on non-starter and delinquent accounts to prevent roll-forward  \n● Drive collection efficiency and overall portfolio health  \n● Monitor daily performance and ensure adherence to CAPE norms  \n\n2. Tele-Collections Management  \n● Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies  \n● Design and optimize calling patterns based on customer risk profiling  \n● Improve dialer efficiency, call connect rates, and campaign performance  \n● Maximize early-stage resolutions to prevent migration to hard buckets  \n\n3. Field Collections & Risk Control  \n● Ensure strong field discipline (app usage, visit tracking, audit trails)  \n● Drive legal escalation for critical/high-risk cases  \n● Conduct audits to identify and mitigate portfolio risks  \n● Maintain strong governance and control mechanisms  \n\n4. Team Leadership & Vendor Management  \n● Lead large teams including Collection Managers, Team Leaders, and Executives  \n● Manage third-party/vendor collection agencies  \n● Allocate portfolios and set bucket-wise targets  \n● Conduct daily huddles, reviews, and performance tracking  \n● Coach teams on negotiation, objection handling, and resolution strategies  \n\n5. Target Achievement & Performance Delivery  \n● Drive monthly collection targets and improve resolution ratios  \n● Enhance PTP (Promise to Pay) conversion and kept rates  \n● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs  \n● Ensure productivity metrics such as calls, RPC (Right Party Contact), and CE% are met  \n\n6. Compliance & Governance  \n● Ensure strict adherence to RBI guidelines and regulatory standards  \n● Handle escalations and customer grievances effectively  \n● Maintain ethical and compliant recovery practices  \n● Support internal and external audit requirements  \n\n7. MIS, Analytics & Reporting  \n● Track and analyze KPIs: CE%, RPC, PTP, dialer metrics, and resolution ratios  \n● Manage large portfolio data and generate actionable insights  \n● Identify gaps in collection strategies and recommend improvements  \n● Present performance reports and insights to senior management.  \n\n8. Key Skills & Competencies  \n● Strong expertise in collections strategy (early & late buckets)  \n● Proven leadership experience managing large teams and vendors  \n● Analytical mindset with strong MIS and reporting skills  \n● Knowledge of RBI regulations and compliance frameworks  \n● Excellent communication, negotiation, and problem-solving skills  \n\n\n\n● Ability to drive performance in high-pressure, target-driven environments \n","description":"<div><b>Role Overview  </b></div><div>The Area Collections Manager will be responsible for managing end-to-end collections across  bucket segments, driving resolution strategies, ensuring portfolio health, and leading large  on-ground and tele-calling teams. The role requires strong expertise in delinquency  management, compliance, analytics, and team leadership.</div><div><br></div><div>Key Responsibilities  </div><div>1. Bucket &amp; Portfolio Management  </div><div>● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD  segments)  </div><div>● Improve resolution rates in both early and late buckets  </div><div>● Focus on non-starter and delinquent accounts to prevent roll-forward  </div><div>● Drive collection efficiency and overall portfolio health  </div><div>● Monitor daily performance and ensure adherence to CAPE norms  </div><div><br></div><div>2. Tele-Collections Management  </div><div>● Handle soft delinquency buckets (0–30 &amp; 31–60 DPD) through tele-calling strategies  </div><div>● Design and optimize calling patterns based on customer risk profiling  </div><div>● Improve dialer efficiency, call connect rates, and campaign performance  </div><div>● Maximize early-stage resolutions to prevent migration to hard buckets  </div><div><br></div><div>3. Field Collections &amp; Risk Control  </div><div>● Ensure strong field discipline (app usage, visit tracking, audit trails)  </div><div>● Drive legal escalation for critical/high-risk cases  </div><div>● Conduct audits to identify and mitigate portfolio risks  </div><div>● Maintain strong governance and control mechanisms  </div><div><br></div><div>4. Team Leadership &amp; Vendor Management  </div><div>● Lead large teams including Collection Managers, Team Leaders, and Executives  </div><div>● Manage third-party/vendor collection agencies  </div><div>● Allocate portfolios and set bucket-wise targets  </div><div>● Conduct daily huddles, reviews, and performance tracking  </div><div>● Coach teams on negotiation, objection handling, and resolution strategies  </div><div><br></div><div>5. Target Achievement &amp; Performance Delivery  </div><div>● Drive monthly collection targets and improve resolution ratios  </div><div>● Enhance PTP (Promise to Pay) conversion and kept rates  </div><div>● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs  </div><div>● Ensure productivity metrics such as calls, RPC (Right Party Contact), and CE% are met  </div><div><br></div><div>6. Compliance &amp; Governance  </div><div>● Ensure strict adherence to RBI guidelines and regulatory standards  </div><div>● Handle escalations and customer grievances effectively  </div><div>● Maintain ethical and compliant recovery practices  </div><div>● Support internal and external audit requirements  </div><div><br></div><div>7. MIS, Analytics &amp; Reporting  </div><div>● Track and analyze KPIs: CE%, RPC, PTP, dialer metrics, and resolution ratios  </div><div>● Manage large portfolio data and generate actionable insights  </div><div>● Identify gaps in collection strategies and recommend improvements  </div><div>● Present performance reports and insights to senior management.  </div><div><br></div><div>8. Key Skills &amp; Competencies  </div><div>● Strong expertise in collections strategy (early &amp; late buckets)  </div><div>● Proven leadership experience managing large teams and vendors  </div><div>● Analytical mindset with strong MIS and reporting skills  </div><div>● Knowledge of RBI regulations and compliance frameworks  </div><div>● Excellent communication, negotiation, and problem-solving skills  </div><div><br></div><div><br></div><div><br></div><div>● Ability to drive performance in high-pressure, target-driven environments&nbsp;</div>","id":"09bf75ae-2f97-424e-8d75-4c15eff218b7","lists":[],"salaryDescription":"<div><br></div>","salaryDescriptionPlain":"\n","text":"Area Collection Manager - Manager - Lending Collections (Frontend)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Role Overview  </b></div><div>The Area Collections Manager will be responsible for managing end-to-end collections across  bucket segments, driving resolution strategies, ensuring portfolio health, and leading large  on-ground and tele-calling teams. The role requires strong expertise in delinquency  management, compliance, analytics, and team leadership.</div><div><br></div><div>Key Responsibilities  </div><div>1. Bucket &amp; Portfolio Management  </div><div>● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD  segments)  </div><div>● Improve resolution rates in both early and late buckets  </div><div>● Focus on non-starter and delinquent accounts to prevent roll-forward  </div><div>● Drive collection efficiency and overall portfolio health  </div><div>● Monitor daily performance and ensure adherence to CAPE norms  </div><div><br></div><div>2. Tele-Collections Management  </div><div>● Handle soft delinquency buckets (0–30 &amp; 31–60 DPD) through tele-calling strategies  </div><div>● Design and optimize calling patterns based on customer risk profiling  </div><div>● Improve dialer efficiency, call connect rates, and campaign performance  </div><div>● Maximize early-stage resolutions to prevent migration to hard buckets  </div><div><br></div><div>3. Field Collections &amp; Risk Control  </div><div>● Ensure strong field discipline (app usage, visit tracking, audit trails)  </div><div>● Drive legal escalation for critical/high-risk cases  </div><div>● Conduct audits to identify and mitigate portfolio risks  </div><div>● Maintain strong governance and control mechanisms  </div><div><br></div><div>4. Team Leadership &amp; Vendor Management  </div><div>● Lead large teams including Collection Managers, Team Leaders, and Executives  </div><div>● Manage third-party/vendor collection agencies  </div><div>● Allocate portfolios and set bucket-wise targets  </div><div>● Conduct daily huddles, reviews, and performance tracking  </div><div>● Coach teams on negotiation, objection handling, and resolution strategies  </div><div><br></div><div>5. Target Achievement &amp; Performance Delivery  </div><div>● Drive monthly collection targets and improve resolution ratios  </div><div>● Enhance PTP (Promise to Pay) conversion and kept rates  </div><div>● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs  </div><div>● Ensure productivity metrics such as calls, RPC (Right Party Contact), and CE% are met  </div><div><br></div><div>6. Compliance &amp; Governance  </div><div>● Ensure strict adherence to RBI guidelines and regulatory standards  </div><div>● Handle escalations and customer grievances effectively  </div><div>● Maintain ethical and compliant recovery practices  </div><div>● Support internal and external audit requirements  </div><div><br></div><div>7. MIS, Analytics &amp; Reporting  </div><div>● Track and analyze KPIs: CE%, RPC, PTP, dialer metrics, and resolution ratios  </div><div>● Manage large portfolio data and generate actionable insights  </div><div>● Identify gaps in collection strategies and recommend improvements  </div><div>● Present performance reports and insights to senior management.  </div><div><br></div><div>8. Key Skills &amp; Competencies  </div><div>● Strong expertise in collections strategy (early &amp; late buckets)  </div><div>● Proven leadership experience managing large teams and vendors  </div><div>● Analytical mindset with strong MIS and reporting skills  </div><div>● Knowledge of RBI regulations and compliance frameworks  </div><div>● Excellent communication, negotiation, and problem-solving skills  </div><div><br></div><div><br></div><div><br></div><div>● Ability to drive performance in high-pressure, target-driven environments&nbsp;</div>","descriptionBodyPlain":"Role Overview  \nThe Area Collections Manager will be responsible for managing end-to-end collections across  bucket segments, driving resolution strategies, ensuring portfolio health, and leading large  on-ground and tele-calling teams. The role requires strong expertise in delinquency  management, compliance, analytics, and team leadership.\n\nKey Responsibilities  \n1. Bucket & Portfolio Management  \n● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD  segments)  \n● Improve resolution rates in both early and late buckets  \n● Focus on non-starter and delinquent accounts to prevent roll-forward  \n● Drive collection efficiency and overall portfolio health  \n● Monitor daily performance and ensure adherence to CAPE norms  \n\n2. Tele-Collections Management  \n● Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies  \n● Design and optimize calling patterns based on customer risk profiling  \n● Improve dialer efficiency, call connect rates, and campaign performance  \n● Maximize early-stage resolutions to prevent migration to hard buckets  \n\n3. Field Collections & Risk Control  \n● Ensure strong field discipline (app usage, visit tracking, audit trails)  \n● Drive legal escalation for critical/high-risk cases  \n● Conduct audits to identify and mitigate portfolio risks  \n● Maintain strong governance and control mechanisms  \n\n4. Team Leadership & Vendor Management  \n● Lead large teams including Collection Managers, Team Leaders, and Executives  \n● Manage third-party/vendor collection agencies  \n● Allocate portfolios and set bucket-wise targets  \n● Conduct daily huddles, reviews, and performance tracking  \n● Coach teams on negotiation, objection handling, and resolution strategies  \n\n5. Target Achievement & Performance Delivery  \n● Drive monthly collection targets and improve resolution ratios  \n● Enhance PTP (Promise to Pay) conversion and kept rates  \n● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs  \n● Ensure productivity metrics such as calls, RPC (Right Party Contact), and CE% are met  \n\n6. Compliance & Governance  \n● Ensure strict adherence to RBI guidelines and regulatory standards  \n● Handle escalations and customer grievances effectively  \n● Maintain ethical and compliant recovery practices  \n● Support internal and external audit requirements  \n\n7. MIS, Analytics & Reporting  \n● Track and analyze KPIs: CE%, RPC, PTP, dialer metrics, and resolution ratios  \n● Manage large portfolio data and generate actionable insights  \n● Identify gaps in collection strategies and recommend improvements  \n● Present performance reports and insights to senior management.  \n\n8. Key Skills & Competencies  \n● Strong expertise in collections strategy (early & late buckets)  \n● Proven leadership experience managing large teams and vendors  \n● Analytical mindset with strong MIS and reporting skills  \n● Knowledge of RBI regulations and compliance frameworks  \n● Excellent communication, negotiation, and problem-solving skills  \n\n\n\n● Ability to drive performance in high-pressure, target-driven environments \n","hostedUrl":"https://jobs.lever.co/paytm/09bf75ae-2f97-424e-8d75-4c15eff218b7","applyUrl":"https://jobs.lever.co/paytm/09bf75ae-2f97-424e-8d75-4c15eff218b7/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Vizag, Andhra Pradesh","team":"Lending Collections","allLocations":["Vizag, Andhra Pradesh"]},"createdAt":1778135458627,"descriptionPlain":"Role Overview  \nThe Area Collections Manager will be responsible for managing end-to-end collections across  bucket segments, driving resolution strategies, ensuring portfolio health, and leading large  on-ground and tele-calling teams. The role requires strong expertise in delinquency  management, compliance, analytics, and team leadership.\n\nKey Responsibilities  \n1. Bucket & Portfolio Management  \n● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD  segments)  \n● Improve resolution rates in both early and late buckets  \n● Focus on non-starter and delinquent accounts to prevent roll-forward  \n● Drive collection efficiency and overall portfolio health  \n● Monitor daily performance and ensure adherence to CAPE norms  \n\n2. Tele-Collections Management  \n● Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies  \n● Design and optimize calling patterns based on customer risk profiling  \n● Improve dialer efficiency, call connect rates, and campaign performance  \n● Maximize early-stage resolutions to prevent migration to hard buckets  \n\n3. Field Collections & Risk Control  \n● Ensure strong field discipline (app usage, visit tracking, audit trails)  \n● Drive legal escalation for critical/high-risk cases  \n● Conduct audits to identify and mitigate portfolio risks  \n● Maintain strong governance and control mechanisms  \n\n4. Team Leadership & Vendor Management  \n● Lead large teams including Collection Managers, Team Leaders, and Executives  \n● Manage third-party/vendor collection agencies  \n● Allocate portfolios and set bucket-wise targets  \n● Conduct daily huddles, reviews, and performance tracking  \n● Coach teams on negotiation, objection handling, and resolution strategies  \n\n5. Target Achievement & Performance Delivery  \n● Drive monthly collection targets and improve resolution ratios  \n● Enhance PTP (Promise to Pay) conversion and kept rates  \n● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs  \n● Ensure productivity metrics such as calls, RPC (Right Party Contact), and CE% are met  \n\n6. Compliance & Governance  \n● Ensure strict adherence to RBI guidelines and regulatory standards  \n● Handle escalations and customer grievances effectively  \n● Maintain ethical and compliant recovery practices  \n● Support internal and external audit requirements  \n\n7. MIS, Analytics & Reporting  \n● Track and analyze KPIs: CE%, RPC, PTP, dialer metrics, and resolution ratios  \n● Manage large portfolio data and generate actionable insights  \n● Identify gaps in collection strategies and recommend improvements  \n● Present performance reports and insights to senior management.  \n\n8. Key Skills & Competencies  \n● Strong expertise in collections strategy (early & late buckets)  \n● Proven leadership experience managing large teams and vendors  \n● Analytical mindset with strong MIS and reporting skills  \n● Knowledge of RBI regulations and compliance frameworks  \n● Excellent communication, negotiation, and problem-solving skills  \n\n\n\n● Ability to drive performance in high-pressure, target-driven environments \n","description":"<div><b>Role Overview  </b></div><div>The Area Collections Manager will be responsible for managing end-to-end collections across  bucket segments, driving resolution strategies, ensuring portfolio health, and leading large  on-ground and tele-calling teams. The role requires strong expertise in delinquency  management, compliance, analytics, and team leadership.</div><div><br></div><div>Key Responsibilities  </div><div>1. Bucket &amp; Portfolio Management  </div><div>● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD  segments)  </div><div>● Improve resolution rates in both early and late buckets  </div><div>● Focus on non-starter and delinquent accounts to prevent roll-forward  </div><div>● Drive collection efficiency and overall portfolio health  </div><div>● Monitor daily performance and ensure adherence to CAPE norms  </div><div><br></div><div>2. Tele-Collections Management  </div><div>● Handle soft delinquency buckets (0–30 &amp; 31–60 DPD) through tele-calling strategies  </div><div>● Design and optimize calling patterns based on customer risk profiling  </div><div>● Improve dialer efficiency, call connect rates, and campaign performance  </div><div>● Maximize early-stage resolutions to prevent migration to hard buckets  </div><div><br></div><div>3. Field Collections &amp; Risk Control  </div><div>● Ensure strong field discipline (app usage, visit tracking, audit trails)  </div><div>● Drive legal escalation for critical/high-risk cases  </div><div>● Conduct audits to identify and mitigate portfolio risks  </div><div>● Maintain strong governance and control mechanisms  </div><div><br></div><div>4. Team Leadership &amp; Vendor Management  </div><div>● Lead large teams including Collection Managers, Team Leaders, and Executives  </div><div>● Manage third-party/vendor collection agencies  </div><div>● Allocate portfolios and set bucket-wise targets  </div><div>● Conduct daily huddles, reviews, and performance tracking  </div><div>● Coach teams on negotiation, objection handling, and resolution strategies  </div><div><br></div><div>5. Target Achievement &amp; Performance Delivery  </div><div>● Drive monthly collection targets and improve resolution ratios  </div><div>● Enhance PTP (Promise to Pay) conversion and kept rates  </div><div>● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs  </div><div>● Ensure productivity metrics such as calls, RPC (Right Party Contact), and CE% are met  </div><div><br></div><div>6. Compliance &amp; Governance  </div><div>● Ensure strict adherence to RBI guidelines and regulatory standards  </div><div>● Handle escalations and customer grievances effectively  </div><div>● Maintain ethical and compliant recovery practices  </div><div>● Support internal and external audit requirements  </div><div><br></div><div>7. MIS, Analytics &amp; Reporting  </div><div>● Track and analyze KPIs: CE%, RPC, PTP, dialer metrics, and resolution ratios  </div><div>● Manage large portfolio data and generate actionable insights  </div><div>● Identify gaps in collection strategies and recommend improvements  </div><div>● Present performance reports and insights to senior management.  </div><div><br></div><div>8. Key Skills &amp; Competencies  </div><div>● Strong expertise in collections strategy (early &amp; late buckets)  </div><div>● Proven leadership experience managing large teams and vendors  </div><div>● Analytical mindset with strong MIS and reporting skills  </div><div>● Knowledge of RBI regulations and compliance frameworks  </div><div>● Excellent communication, negotiation, and problem-solving skills  </div><div><br></div><div><br></div><div><br></div><div>● Ability to drive performance in high-pressure, target-driven environments&nbsp;</div>","id":"7c317d05-b1ff-443f-975a-5b96e2728ac5","lists":[],"salaryDescription":"<div><br></div>","salaryDescriptionPlain":"\n","text":"Area Collection Manager - Manager - Lending Collections (Frontend)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Role Overview  </b></div><div>The Area Collections Manager will be responsible for managing end-to-end collections across  bucket segments, driving resolution strategies, ensuring portfolio health, and leading large  on-ground and tele-calling teams. The role requires strong expertise in delinquency  management, compliance, analytics, and team leadership.</div><div><br></div><div>Key Responsibilities  </div><div>1. Bucket &amp; Portfolio Management  </div><div>● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD  segments)  </div><div>● Improve resolution rates in both early and late buckets  </div><div>● Focus on non-starter and delinquent accounts to prevent roll-forward  </div><div>● Drive collection efficiency and overall portfolio health  </div><div>● Monitor daily performance and ensure adherence to CAPE norms  </div><div><br></div><div>2. Tele-Collections Management  </div><div>● Handle soft delinquency buckets (0–30 &amp; 31–60 DPD) through tele-calling strategies  </div><div>● Design and optimize calling patterns based on customer risk profiling  </div><div>● Improve dialer efficiency, call connect rates, and campaign performance  </div><div>● Maximize early-stage resolutions to prevent migration to hard buckets  </div><div><br></div><div>3. Field Collections &amp; Risk Control  </div><div>● Ensure strong field discipline (app usage, visit tracking, audit trails)  </div><div>● Drive legal escalation for critical/high-risk cases  </div><div>● Conduct audits to identify and mitigate portfolio risks  </div><div>● Maintain strong governance and control mechanisms  </div><div><br></div><div>4. Team Leadership &amp; Vendor Management  </div><div>● Lead large teams including Collection Managers, Team Leaders, and Executives  </div><div>● Manage third-party/vendor collection agencies  </div><div>● Allocate portfolios and set bucket-wise targets  </div><div>● Conduct daily huddles, reviews, and performance tracking  </div><div>● Coach teams on negotiation, objection handling, and resolution strategies  </div><div><br></div><div>5. Target Achievement &amp; Performance Delivery  </div><div>● Drive monthly collection targets and improve resolution ratios  </div><div>● Enhance PTP (Promise to Pay) conversion and kept rates  </div><div>● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs  </div><div>● Ensure productivity metrics such as calls, RPC (Right Party Contact), and CE% are met  </div><div><br></div><div>6. Compliance &amp; Governance  </div><div>● Ensure strict adherence to RBI guidelines and regulatory standards  </div><div>● Handle escalations and customer grievances effectively  </div><div>● Maintain ethical and compliant recovery practices  </div><div>● Support internal and external audit requirements  </div><div><br></div><div>7. MIS, Analytics &amp; Reporting  </div><div>● Track and analyze KPIs: CE%, RPC, PTP, dialer metrics, and resolution ratios  </div><div>● Manage large portfolio data and generate actionable insights  </div><div>● Identify gaps in collection strategies and recommend improvements  </div><div>● Present performance reports and insights to senior management.  </div><div><br></div><div>8. Key Skills &amp; Competencies  </div><div>● Strong expertise in collections strategy (early &amp; late buckets)  </div><div>● Proven leadership experience managing large teams and vendors  </div><div>● Analytical mindset with strong MIS and reporting skills  </div><div>● Knowledge of RBI regulations and compliance frameworks  </div><div>● Excellent communication, negotiation, and problem-solving skills  </div><div><br></div><div><br></div><div><br></div><div>● Ability to drive performance in high-pressure, target-driven environments&nbsp;</div>","descriptionBodyPlain":"Role Overview  \nThe Area Collections Manager will be responsible for managing end-to-end collections across  bucket segments, driving resolution strategies, ensuring portfolio health, and leading large  on-ground and tele-calling teams. The role requires strong expertise in delinquency  management, compliance, analytics, and team leadership.\n\nKey Responsibilities  \n1. Bucket & Portfolio Management  \n● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD  segments)  \n● Improve resolution rates in both early and late buckets  \n● Focus on non-starter and delinquent accounts to prevent roll-forward  \n● Drive collection efficiency and overall portfolio health  \n● Monitor daily performance and ensure adherence to CAPE norms  \n\n2. Tele-Collections Management  \n● Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies  \n● Design and optimize calling patterns based on customer risk profiling  \n● Improve dialer efficiency, call connect rates, and campaign performance  \n● Maximize early-stage resolutions to prevent migration to hard buckets  \n\n3. Field Collections & Risk Control  \n● Ensure strong field discipline (app usage, visit tracking, audit trails)  \n● Drive legal escalation for critical/high-risk cases  \n● Conduct audits to identify and mitigate portfolio risks  \n● Maintain strong governance and control mechanisms  \n\n4. Team Leadership & Vendor Management  \n● Lead large teams including Collection Managers, Team Leaders, and Executives  \n● Manage third-party/vendor collection agencies  \n● Allocate portfolios and set bucket-wise targets  \n● Conduct daily huddles, reviews, and performance tracking  \n● Coach teams on negotiation, objection handling, and resolution strategies  \n\n5. Target Achievement & Performance Delivery  \n● Drive monthly collection targets and improve resolution ratios  \n● Enhance PTP (Promise to Pay) conversion and kept rates  \n● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs  \n● Ensure productivity metrics such as calls, RPC (Right Party Contact), and CE% are met  \n\n6. Compliance & Governance  \n● Ensure strict adherence to RBI guidelines and regulatory standards  \n● Handle escalations and customer grievances effectively  \n● Maintain ethical and compliant recovery practices  \n● Support internal and external audit requirements  \n\n7. MIS, Analytics & Reporting  \n● Track and analyze KPIs: CE%, RPC, PTP, dialer metrics, and resolution ratios  \n● Manage large portfolio data and generate actionable insights  \n● Identify gaps in collection strategies and recommend improvements  \n● Present performance reports and insights to senior management.  \n\n8. Key Skills & Competencies  \n● Strong expertise in collections strategy (early & late buckets)  \n● Proven leadership experience managing large teams and vendors  \n● Analytical mindset with strong MIS and reporting skills  \n● Knowledge of RBI regulations and compliance frameworks  \n● Excellent communication, negotiation, and problem-solving skills  \n\n\n\n● Ability to drive performance in high-pressure, target-driven environments \n","hostedUrl":"https://jobs.lever.co/paytm/7c317d05-b1ff-443f-975a-5b96e2728ac5","applyUrl":"https://jobs.lever.co/paytm/7c317d05-b1ff-443f-975a-5b96e2728ac5/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Hyderabad, Telangana","team":"Lending Collections","allLocations":["Hyderabad, Telangana"]},"createdAt":1778135230692,"descriptionPlain":"Role Overview  \nThe Area Collections Manager will be responsible for managing end-to-end collections across  bucket segments, driving resolution strategies, ensuring portfolio health, and leading large  on-ground and tele-calling teams. The role requires strong expertise in delinquency  management, compliance, analytics, and team leadership.\n\nKey Responsibilities  \n1. Bucket & Portfolio Management  \n● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD  segments)  \n● Improve resolution rates in both early and late buckets  \n● Focus on non-starter and delinquent accounts to prevent roll-forward  \n● Drive collection efficiency and overall portfolio health  \n● Monitor daily performance and ensure adherence to CAPE norms  \n\n2. Tele-Collections Management  \n● Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies  \n● Design and optimize calling patterns based on customer risk profiling  \n● Improve dialer efficiency, call connect rates, and campaign performance  \n● Maximize early-stage resolutions to prevent migration to hard buckets  \n\n3. Field Collections & Risk Control  \n● Ensure strong field discipline (app usage, visit tracking, audit trails)  \n● Drive legal escalation for critical/high-risk cases  \n● Conduct audits to identify and mitigate portfolio risks  \n● Maintain strong governance and control mechanisms  \n\n4. Team Leadership & Vendor Management  \n● Lead large teams including Collection Managers, Team Leaders, and Executives  \n● Manage third-party/vendor collection agencies  \n● Allocate portfolios and set bucket-wise targets  \n● Conduct daily huddles, reviews, and performance tracking  \n● Coach teams on negotiation, objection handling, and resolution strategies  \n\n5. Target Achievement & Performance Delivery  \n● Drive monthly collection targets and improve resolution ratios  \n● Enhance PTP (Promise to Pay) conversion and kept rates  \n● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs  \n● Ensure productivity metrics such as calls, RPC (Right Party Contact), and CE% are met  \n\n6. Compliance & Governance  \n● Ensure strict adherence to RBI guidelines and regulatory standards  \n● Handle escalations and customer grievances effectively  \n● Maintain ethical and compliant recovery practices  \n● Support internal and external audit requirements  \n\n7. MIS, Analytics & Reporting  \n● Track and analyze KPIs: CE%, RPC, PTP, dialer metrics, and resolution ratios  \n● Manage large portfolio data and generate actionable insights  \n● Identify gaps in collection strategies and recommend improvements  \n● Present performance reports and insights to senior management.  \n\n8. Key Skills & Competencies  \n● Strong expertise in collections strategy (early & late buckets)  \n● Proven leadership experience managing large teams and vendors  \n● Analytical mindset with strong MIS and reporting skills  \n● Knowledge of RBI regulations and compliance frameworks  \n● Excellent communication, negotiation, and problem-solving skills  \n\n\n\n● Ability to drive performance in high-pressure, target-driven environments \n","description":"<div><b>Role Overview  </b></div><div>The Area Collections Manager will be responsible for managing end-to-end collections across  bucket segments, driving resolution strategies, ensuring portfolio health, and leading large  on-ground and tele-calling teams. The role requires strong expertise in delinquency  management, compliance, analytics, and team leadership.</div><div><br></div><div>Key Responsibilities  </div><div>1. Bucket &amp; Portfolio Management  </div><div>● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD  segments)  </div><div>● Improve resolution rates in both early and late buckets  </div><div>● Focus on non-starter and delinquent accounts to prevent roll-forward  </div><div>● Drive collection efficiency and overall portfolio health  </div><div>● Monitor daily performance and ensure adherence to CAPE norms  </div><div><br></div><div>2. Tele-Collections Management  </div><div>● Handle soft delinquency buckets (0–30 &amp; 31–60 DPD) through tele-calling strategies  </div><div>● Design and optimize calling patterns based on customer risk profiling  </div><div>● Improve dialer efficiency, call connect rates, and campaign performance  </div><div>● Maximize early-stage resolutions to prevent migration to hard buckets  </div><div><br></div><div>3. Field Collections &amp; Risk Control  </div><div>● Ensure strong field discipline (app usage, visit tracking, audit trails)  </div><div>● Drive legal escalation for critical/high-risk cases  </div><div>● Conduct audits to identify and mitigate portfolio risks  </div><div>● Maintain strong governance and control mechanisms  </div><div><br></div><div>4. Team Leadership &amp; Vendor Management  </div><div>● Lead large teams including Collection Managers, Team Leaders, and Executives  </div><div>● Manage third-party/vendor collection agencies  </div><div>● Allocate portfolios and set bucket-wise targets  </div><div>● Conduct daily huddles, reviews, and performance tracking  </div><div>● Coach teams on negotiation, objection handling, and resolution strategies  </div><div><br></div><div>5. Target Achievement &amp; Performance Delivery  </div><div>● Drive monthly collection targets and improve resolution ratios  </div><div>● Enhance PTP (Promise to Pay) conversion and kept rates  </div><div>● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs  </div><div>● Ensure productivity metrics such as calls, RPC (Right Party Contact), and CE% are met  </div><div><br></div><div>6. Compliance &amp; Governance  </div><div>● Ensure strict adherence to RBI guidelines and regulatory standards  </div><div>● Handle escalations and customer grievances effectively  </div><div>● Maintain ethical and compliant recovery practices  </div><div>● Support internal and external audit requirements  </div><div><br></div><div>7. MIS, Analytics &amp; Reporting  </div><div>● Track and analyze KPIs: CE%, RPC, PTP, dialer metrics, and resolution ratios  </div><div>● Manage large portfolio data and generate actionable insights  </div><div>● Identify gaps in collection strategies and recommend improvements  </div><div>● Present performance reports and insights to senior management.  </div><div><br></div><div>8. Key Skills &amp; Competencies  </div><div>● Strong expertise in collections strategy (early &amp; late buckets)  </div><div>● Proven leadership experience managing large teams and vendors  </div><div>● Analytical mindset with strong MIS and reporting skills  </div><div>● Knowledge of RBI regulations and compliance frameworks  </div><div>● Excellent communication, negotiation, and problem-solving skills  </div><div><br></div><div><br></div><div><br></div><div>● Ability to drive performance in high-pressure, target-driven environments&nbsp;</div>","id":"cf8e7e47-2871-405f-8e19-aa95fa5e6996","lists":[],"salaryDescription":"<div><br></div>","salaryDescriptionPlain":"\n","text":"Area Collection Manager - Manager - Lending Collections (Frontend)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Role Overview  </b></div><div>The Area Collections Manager will be responsible for managing end-to-end collections across  bucket segments, driving resolution strategies, ensuring portfolio health, and leading large  on-ground and tele-calling teams. The role requires strong expertise in delinquency  management, compliance, analytics, and team leadership.</div><div><br></div><div>Key Responsibilities  </div><div>1. Bucket &amp; Portfolio Management  </div><div>● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD  segments)  </div><div>● Improve resolution rates in both early and late buckets  </div><div>● Focus on non-starter and delinquent accounts to prevent roll-forward  </div><div>● Drive collection efficiency and overall portfolio health  </div><div>● Monitor daily performance and ensure adherence to CAPE norms  </div><div><br></div><div>2. Tele-Collections Management  </div><div>● Handle soft delinquency buckets (0–30 &amp; 31–60 DPD) through tele-calling strategies  </div><div>● Design and optimize calling patterns based on customer risk profiling  </div><div>● Improve dialer efficiency, call connect rates, and campaign performance  </div><div>● Maximize early-stage resolutions to prevent migration to hard buckets  </div><div><br></div><div>3. Field Collections &amp; Risk Control  </div><div>● Ensure strong field discipline (app usage, visit tracking, audit trails)  </div><div>● Drive legal escalation for critical/high-risk cases  </div><div>● Conduct audits to identify and mitigate portfolio risks  </div><div>● Maintain strong governance and control mechanisms  </div><div><br></div><div>4. Team Leadership &amp; Vendor Management  </div><div>● Lead large teams including Collection Managers, Team Leaders, and Executives  </div><div>● Manage third-party/vendor collection agencies  </div><div>● Allocate portfolios and set bucket-wise targets  </div><div>● Conduct daily huddles, reviews, and performance tracking  </div><div>● Coach teams on negotiation, objection handling, and resolution strategies  </div><div><br></div><div>5. Target Achievement &amp; Performance Delivery  </div><div>● Drive monthly collection targets and improve resolution ratios  </div><div>● Enhance PTP (Promise to Pay) conversion and kept rates  </div><div>● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs  </div><div>● Ensure productivity metrics such as calls, RPC (Right Party Contact), and CE% are met  </div><div><br></div><div>6. Compliance &amp; Governance  </div><div>● Ensure strict adherence to RBI guidelines and regulatory standards  </div><div>● Handle escalations and customer grievances effectively  </div><div>● Maintain ethical and compliant recovery practices  </div><div>● Support internal and external audit requirements  </div><div><br></div><div>7. MIS, Analytics &amp; Reporting  </div><div>● Track and analyze KPIs: CE%, RPC, PTP, dialer metrics, and resolution ratios  </div><div>● Manage large portfolio data and generate actionable insights  </div><div>● Identify gaps in collection strategies and recommend improvements  </div><div>● Present performance reports and insights to senior management.  </div><div><br></div><div>8. Key Skills &amp; Competencies  </div><div>● Strong expertise in collections strategy (early &amp; late buckets)  </div><div>● Proven leadership experience managing large teams and vendors  </div><div>● Analytical mindset with strong MIS and reporting skills  </div><div>● Knowledge of RBI regulations and compliance frameworks  </div><div>● Excellent communication, negotiation, and problem-solving skills  </div><div><br></div><div><br></div><div><br></div><div>● Ability to drive performance in high-pressure, target-driven environments&nbsp;</div>","descriptionBodyPlain":"Role Overview  \nThe Area Collections Manager will be responsible for managing end-to-end collections across  bucket segments, driving resolution strategies, ensuring portfolio health, and leading large  on-ground and tele-calling teams. The role requires strong expertise in delinquency  management, compliance, analytics, and team leadership.\n\nKey Responsibilities  \n1. Bucket & Portfolio Management  \n● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD  segments)  \n● Improve resolution rates in both early and late buckets  \n● Focus on non-starter and delinquent accounts to prevent roll-forward  \n● Drive collection efficiency and overall portfolio health  \n● Monitor daily performance and ensure adherence to CAPE norms  \n\n2. Tele-Collections Management  \n● Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies  \n● Design and optimize calling patterns based on customer risk profiling  \n● Improve dialer efficiency, call connect rates, and campaign performance  \n● Maximize early-stage resolutions to prevent migration to hard buckets  \n\n3. Field Collections & Risk Control  \n● Ensure strong field discipline (app usage, visit tracking, audit trails)  \n● Drive legal escalation for critical/high-risk cases  \n● Conduct audits to identify and mitigate portfolio risks  \n● Maintain strong governance and control mechanisms  \n\n4. Team Leadership & Vendor Management  \n● Lead large teams including Collection Managers, Team Leaders, and Executives  \n● Manage third-party/vendor collection agencies  \n● Allocate portfolios and set bucket-wise targets  \n● Conduct daily huddles, reviews, and performance tracking  \n● Coach teams on negotiation, objection handling, and resolution strategies  \n\n5. Target Achievement & Performance Delivery  \n● Drive monthly collection targets and improve resolution ratios  \n● Enhance PTP (Promise to Pay) conversion and kept rates  \n● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs  \n● Ensure productivity metrics such as calls, RPC (Right Party Contact), and CE% are met  \n\n6. Compliance & Governance  \n● Ensure strict adherence to RBI guidelines and regulatory standards  \n● Handle escalations and customer grievances effectively  \n● Maintain ethical and compliant recovery practices  \n● Support internal and external audit requirements  \n\n7. MIS, Analytics & Reporting  \n● Track and analyze KPIs: CE%, RPC, PTP, dialer metrics, and resolution ratios  \n● Manage large portfolio data and generate actionable insights  \n● Identify gaps in collection strategies and recommend improvements  \n● Present performance reports and insights to senior management.  \n\n8. Key Skills & Competencies  \n● Strong expertise in collections strategy (early & late buckets)  \n● Proven leadership experience managing large teams and vendors  \n● Analytical mindset with strong MIS and reporting skills  \n● Knowledge of RBI regulations and compliance frameworks  \n● Excellent communication, negotiation, and problem-solving skills  \n\n\n\n● Ability to drive performance in high-pressure, target-driven environments \n","hostedUrl":"https://jobs.lever.co/paytm/cf8e7e47-2871-405f-8e19-aa95fa5e6996","applyUrl":"https://jobs.lever.co/paytm/cf8e7e47-2871-405f-8e19-aa95fa5e6996/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Jaipur, Rajasthan","team":"Lending Collections","allLocations":["Jaipur, Rajasthan"]},"createdAt":1786017185826,"descriptionPlain":"About Us: \n \nPaytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE \n7. Support Collection officers in legal /Police issues/Collection Activities\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills\n2. More than 5 years of relevant experience in Collections role\n3. Demonstrated Success and achievement orientation \n4. Excellent Communication Skills \n5. Negotiations skills - strong bias for driving results in a High performance environment \n6. Strong Relationship and Leadership skills \n7. Working Knowledge of Computers\n\nEducation: Graduation/ Post Graduation preferred\n \nWhy join us:\n\n1. A collaborative output driven program that brings cohesiveness across businesses through technology \n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n \nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us: </b></div><div><b>&nbsp;</b></div><div>Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.</div><div><b>&nbsp;</b></div><div><b>About the team:</b> Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role: </b>Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. </div><div>2. Ensured documented feedback. </div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise </div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team </div><div>5. Monitoring performance against set parameters and weekly review with Collection executives. </div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE </div><div>7. Support Collection officers in legal /Police issues/Collection Activities</div><div><b>&nbsp;</b></div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div><b>&nbsp;</b></div><div>1. People Management Skills</div><div>2. More than 5 years of relevant experience in Collections role</div><div>3. Demonstrated Success and achievement orientation </div><div>4. Excellent Communication Skills </div><div>5. Negotiations skills - strong bias for driving results in a High performance environment </div><div>6. Strong Relationship and Leadership skills </div><div>7. Working Knowledge of Computers</div><div><br></div><div><b>Education:</b> Graduation/ Post Graduation preferred</div><div>&nbsp;</div><div><b>Why join us:</b></div><div><br></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology </div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div>&nbsp;</div><div><b>Compensation:</b></div><div><br></div><div>If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"536dfd25-8537-4e2c-854a-6ccbfd471983","lists":[],"text":"Area Collection Manager-  Manager -Jaipur - Lending Collections","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us: </b></div><div><b>&nbsp;</b></div><div>Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.</div><div><b>&nbsp;</b></div><div><b>About the team:</b> Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role: </b>Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. </div><div>2. Ensured documented feedback. </div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise </div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team </div><div>5. Monitoring performance against set parameters and weekly review with Collection executives. </div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE </div><div>7. Support Collection officers in legal /Police issues/Collection Activities</div><div><b>&nbsp;</b></div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div><b>&nbsp;</b></div><div>1. People Management Skills</div><div>2. More than 5 years of relevant experience in Collections role</div><div>3. Demonstrated Success and achievement orientation </div><div>4. Excellent Communication Skills </div><div>5. Negotiations skills - strong bias for driving results in a High performance environment </div><div>6. Strong Relationship and Leadership skills </div><div>7. Working Knowledge of Computers</div><div><br></div><div><b>Education:</b> Graduation/ Post Graduation preferred</div><div>&nbsp;</div><div><b>Why join us:</b></div><div><br></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology </div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div>&nbsp;</div><div><b>Compensation:</b></div><div><br></div><div>If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us: \n \nPaytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE \n7. Support Collection officers in legal /Police issues/Collection Activities\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills\n2. More than 5 years of relevant experience in Collections role\n3. Demonstrated Success and achievement orientation \n4. Excellent Communication Skills \n5. Negotiations skills - strong bias for driving results in a High performance environment \n6. Strong Relationship and Leadership skills \n7. Working Knowledge of Computers\n\nEducation: Graduation/ Post Graduation preferred\n \nWhy join us:\n\n1. A collaborative output driven program that brings cohesiveness across businesses through technology \n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n \nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/536dfd25-8537-4e2c-854a-6ccbfd471983","applyUrl":"https://jobs.lever.co/paytm/536dfd25-8537-4e2c-854a-6ccbfd471983/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Vadodara, Gujarat","team":"Lending Collections","allLocations":["Vadodara, Gujarat"]},"createdAt":1776076633900,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 5 years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: \nGraduation/ Post Graduation preferred.\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Us:</b>&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team:</b> Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b> Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 5 years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div><b>Education:</b>&nbsp;</div><div>Graduation/ Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"0196d8f3-c3dd-40a0-b2d2-ef364c727733","lists":[],"text":"Area Collections Manager - Manager - Lending Collections","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b>&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team:</b> Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b> Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 5 years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div><b>Education:</b>&nbsp;</div><div>Graduation/ Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 5 years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: \nGraduation/ Post Graduation preferred.\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/0196d8f3-c3dd-40a0-b2d2-ef364c727733","applyUrl":"https://jobs.lever.co/paytm/0196d8f3-c3dd-40a0-b2d2-ef364c727733/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Surat, Gujarat","team":"Lending Collections","allLocations":["Surat, Gujarat"]},"createdAt":1776076512350,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 8 years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: \nGraduation/ Post Graduation preferred.\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Us:</b>&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team:</b> Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b> Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 8 years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div><b>Education:</b>&nbsp;</div><div>Graduation/ Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"5d98a246-ca94-4c4f-bb63-c77e236d047b","lists":[],"text":"Area Collections Manager - Manager - Lending Collections","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b>&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team:</b> Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b> Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 8 years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div><b>Education:</b>&nbsp;</div><div>Graduation/ Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 8 years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: \nGraduation/ Post Graduation preferred.\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/5d98a246-ca94-4c4f-bb63-c77e236d047b","applyUrl":"https://jobs.lever.co/paytm/5d98a246-ca94-4c4f-bb63-c77e236d047b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Mumbai, Maharashtra","team":"Lending Collections","allLocations":["Mumbai, Maharashtra"]},"createdAt":1776770657205,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team:\nLiaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role:\nLead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 5 years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: \nGraduation/ Post Graduation preferred.\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Us:&nbsp;</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team:</b></div><div>Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b></div><div>Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 5 years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div><b>Education:</b>&nbsp;</div><div>Graduation/ Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"6cfdd7f0-f4c0-4cb5-9eee-43fe837cbeca","lists":[],"text":"Area Collections Manager - Manager - Lending Collections","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:&nbsp;</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team:</b></div><div>Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b></div><div>Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 5 years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div><b>Education:</b>&nbsp;</div><div>Graduation/ Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team:\nLiaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role:\nLead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 5 years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: \nGraduation/ Post Graduation preferred.\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/6cfdd7f0-f4c0-4cb5-9eee-43fe837cbeca","applyUrl":"https://jobs.lever.co/paytm/6cfdd7f0-f4c0-4cb5-9eee-43fe837cbeca/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Ahmedabad, Gujarat","team":"Lending Collections","allLocations":["Ahmedabad, Gujarat"]},"createdAt":1776076737279,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: \nLiaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: \nLead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 5 years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: \nGraduation/ Post Graduation preferred.\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Us:</b>&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team:</b>&nbsp;</div><div>Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b>&nbsp;</div><div>Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 5 years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div><b>Education:</b>&nbsp;</div><div>Graduation/ Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"8ebc681f-a5c4-4544-a900-f10a5ccafafb","lists":[],"text":"Area Collections Manager - Manager - Lending Collections","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b>&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team:</b>&nbsp;</div><div>Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b>&nbsp;</div><div>Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 5 years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div><b>Education:</b>&nbsp;</div><div>Graduation/ Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: \nLiaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: \nLead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 5 years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: \nGraduation/ Post Graduation preferred.\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/8ebc681f-a5c4-4544-a900-f10a5ccafafb","applyUrl":"https://jobs.lever.co/paytm/8ebc681f-a5c4-4544-a900-f10a5ccafafb/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Sales","location":"Coimbatore, Tamil Nadu","team":"Lending","allLocations":["Coimbatore, Tamil Nadu","Madurai, Tamil Nadu"]},"createdAt":1788246069748,"descriptionPlain":"About Us:  Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Team : The Merchant Lending team is one of the fastest-growing business verticals at Paytm, focused on enabling credit access to millions of merchants across India. The team drives credit penetration, loan lifecycle management, and cross-sell of high-value financial products like Gold SIP, Insurance, and other merchant-centric financial Solutions.\n\nAbout the Role: Paytm is looking for an experienced Sales Leader & People Manager to drive the Merchant Lending business across the assigned region. The role involves scaling merchant loan penetration, strengthening underwriting funnel quality, and unlocking incremental revenue through strategic cross-sell initiatives. Expectations/ Requirements:\n\n 1. Grow Merchant Lending penetration and overall credit distribution in the assigned geography. \n2.⁠Drive visibility & deployment of lending products—Merchant Loans, BNPL, QR-linked credit, overdraft lines, etc.\n 3.⁠Lead cross-sell of financial products like Gold SIP, Insurance, and other merchant financial tools to enhance merchant stickiness and revenue-per-merchant. \n4.⁠Identify, recruit, and manage a strong field sales team to accelerate lending acquisition and cross-sell outputs. 5.⁠Define market size, span, funnel metrics, and territories for Team Leads to maximise efficiency. \n6.⁠Ensure seamless communication of plans/targets, minimising expectation vs delivery gaps.\n 7.⁠Monitor and improve portfolio quality metrics—repayment behaviour, fraud checks, documentation hygiene, and onboarding quality. \n8.⁠Conduct audits and validations on loan files, sales processes, and cross-sell adherence. \n9.⁠Lead and mentor a large on-ground structure of 5–10 Team Leads & 100+ indirect employees, ensuring high productivity and compliance.\n\nWhy Join Us:\n1.  A collaborative output driven program that brings cohesiveness across businesses through technology \n2.  Improve the average revenue per use by increasing the cross-sell opportunities\n3.  A solid 360 feedback from your peer teams on your support of their goals\n4.  Respect, that is earned, not demanded from your peers and manager\n\nCompensation : If you are the right fit, we believe in creating wealth for you\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b style=\"font-size: 10.5pt;\">About Us: &nbsp;</b><span style=\"font-size: 10.5pt;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b>About the Team </b>: The Merchant Lending team is one of the fastest-growing business verticals at Paytm, focused on enabling credit access to millions of merchants across India. The team drives credit penetration, loan lifecycle management, and cross-sell of high-value financial products like Gold SIP, Insurance, and other merchant-centric financial Solutions.</div><div><br></div><div><b>About the Role: </b>Paytm is looking for an experienced Sales Leader &amp; People Manager to drive the Merchant Lending business across the assigned region. The role involves scaling merchant loan penetration, strengthening underwriting funnel quality, and unlocking incremental revenue through strategic cross-sell initiatives. Expectations/ Requirements:</div><div><br></div><div> 1. Grow Merchant Lending penetration and overall credit distribution in the assigned geography. </div><div>2.⁠Drive visibility &amp; deployment of lending products—Merchant Loans, BNPL, QR-linked credit, overdraft lines, etc.</div><div> 3.⁠Lead cross-sell of financial products like Gold SIP, Insurance, and other merchant financial tools to enhance merchant stickiness and revenue-per-merchant. </div><div>4.⁠Identify, recruit, and manage a strong field sales team to accelerate lending acquisition and cross-sell outputs. 5.⁠Define market size, span, funnel metrics, and territories for Team Leads to maximise efficiency. </div><div>6.⁠Ensure seamless communication of plans/targets, minimising expectation vs delivery gaps.</div><div> 7.⁠Monitor and improve portfolio quality metrics—repayment behaviour, fraud checks, documentation hygiene, and onboarding quality. </div><div>8.⁠Conduct audits and validations on loan files, sales processes, and cross-sell adherence. </div><div>9.⁠Lead and mentor a large on-ground structure of 5–10 Team Leads &amp; 100+ indirect employees, ensuring high productivity and compliance.</div><div><br></div><div><b>Why Join Us:</b></div><div>1.&nbsp; A collaborative output driven program that brings cohesiveness across businesses through technology&nbsp;</div><div>2.&nbsp; Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3.&nbsp; A solid 360 feedback from your peer teams on your support of their goals</div><div>4.&nbsp; Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation :</b> If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"8c27b885-4792-4577-8339-a82a027be124","lists":[],"text":"Area Sales Manager - Manager - Lending (LRM)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 10.5pt;\">About Us: &nbsp;</b><span style=\"font-size: 10.5pt;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b>About the Team </b>: The Merchant Lending team is one of the fastest-growing business verticals at Paytm, focused on enabling credit access to millions of merchants across India. The team drives credit penetration, loan lifecycle management, and cross-sell of high-value financial products like Gold SIP, Insurance, and other merchant-centric financial Solutions.</div><div><br></div><div><b>About the Role: </b>Paytm is looking for an experienced Sales Leader &amp; People Manager to drive the Merchant Lending business across the assigned region. The role involves scaling merchant loan penetration, strengthening underwriting funnel quality, and unlocking incremental revenue through strategic cross-sell initiatives. Expectations/ Requirements:</div><div><br></div><div> 1. Grow Merchant Lending penetration and overall credit distribution in the assigned geography. </div><div>2.⁠Drive visibility &amp; deployment of lending products—Merchant Loans, BNPL, QR-linked credit, overdraft lines, etc.</div><div> 3.⁠Lead cross-sell of financial products like Gold SIP, Insurance, and other merchant financial tools to enhance merchant stickiness and revenue-per-merchant. </div><div>4.⁠Identify, recruit, and manage a strong field sales team to accelerate lending acquisition and cross-sell outputs. 5.⁠Define market size, span, funnel metrics, and territories for Team Leads to maximise efficiency. </div><div>6.⁠Ensure seamless communication of plans/targets, minimising expectation vs delivery gaps.</div><div> 7.⁠Monitor and improve portfolio quality metrics—repayment behaviour, fraud checks, documentation hygiene, and onboarding quality. </div><div>8.⁠Conduct audits and validations on loan files, sales processes, and cross-sell adherence. </div><div>9.⁠Lead and mentor a large on-ground structure of 5–10 Team Leads &amp; 100+ indirect employees, ensuring high productivity and compliance.</div><div><br></div><div><b>Why Join Us:</b></div><div>1.&nbsp; A collaborative output driven program that brings cohesiveness across businesses through technology&nbsp;</div><div>2.&nbsp; Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3.&nbsp; A solid 360 feedback from your peer teams on your support of their goals</div><div>4.&nbsp; Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation :</b> If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us:  Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Team : The Merchant Lending team is one of the fastest-growing business verticals at Paytm, focused on enabling credit access to millions of merchants across India. The team drives credit penetration, loan lifecycle management, and cross-sell of high-value financial products like Gold SIP, Insurance, and other merchant-centric financial Solutions.\n\nAbout the Role: Paytm is looking for an experienced Sales Leader & People Manager to drive the Merchant Lending business across the assigned region. The role involves scaling merchant loan penetration, strengthening underwriting funnel quality, and unlocking incremental revenue through strategic cross-sell initiatives. Expectations/ Requirements:\n\n 1. Grow Merchant Lending penetration and overall credit distribution in the assigned geography. \n2.⁠Drive visibility & deployment of lending products—Merchant Loans, BNPL, QR-linked credit, overdraft lines, etc.\n 3.⁠Lead cross-sell of financial products like Gold SIP, Insurance, and other merchant financial tools to enhance merchant stickiness and revenue-per-merchant. \n4.⁠Identify, recruit, and manage a strong field sales team to accelerate lending acquisition and cross-sell outputs. 5.⁠Define market size, span, funnel metrics, and territories for Team Leads to maximise efficiency. \n6.⁠Ensure seamless communication of plans/targets, minimising expectation vs delivery gaps.\n 7.⁠Monitor and improve portfolio quality metrics—repayment behaviour, fraud checks, documentation hygiene, and onboarding quality. \n8.⁠Conduct audits and validations on loan files, sales processes, and cross-sell adherence. \n9.⁠Lead and mentor a large on-ground structure of 5–10 Team Leads & 100+ indirect employees, ensuring high productivity and compliance.\n\nWhy Join Us:\n1.  A collaborative output driven program that brings cohesiveness across businesses through technology \n2.  Improve the average revenue per use by increasing the cross-sell opportunities\n3.  A solid 360 feedback from your peer teams on your support of their goals\n4.  Respect, that is earned, not demanded from your peers and manager\n\nCompensation : If you are the right fit, we believe in creating wealth for you\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/8c27b885-4792-4577-8339-a82a027be124","applyUrl":"https://jobs.lever.co/paytm/8c27b885-4792-4577-8339-a82a027be124/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Bareilly, Uttar Pradesh","team":"Lending","allLocations":["Bareilly, Uttar Pradesh"]},"createdAt":1789327036752,"descriptionPlain":"About us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Paytm Lending team:\nAt Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand.\n\nRole Summary:\nWe are seeking a proactive and result-oriented professional to support the growth of our financial product cross-sell vertical. The role involves driving sales through various channels such as call center leads, open market activities, and digital funnels. The ideal candidate will have hands-on experience in financial product sales and will be responsible for achieving revenue targets in a defined territory.\n\nJob Description:\n Responsible for the Sales enrollments/Sales in the city.\n Do the market race and prepare the list of prospective customers.\n Handle the Team Members and motivate them for better sales.\n Ensure the team members are in market where enrollments &amp; usage are done regularly.\n Should have good networking capabilities and be willing to travel extensively throughout their specified areas.\n\nKey Role:\n1. Manage an assigned geographic sales area to maximize sales target and meet\ncorporate.\n2. Objectives Build Database of key contact persons in the assigned geography.\n3. Build and maintain relationships with key client personnel Manage Category leads from qualification to closure.\n4. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant.\n5. Good understanding of lending products.\n6. Able to train and groom the manpower allocated to him.\n\nWhy join us: \n1. A collaborative output-driven program that brings cohesiveness across businesses through technology. \n2. Improve the average revenue per use by increasing the cross-sell opportunities.\n3. A solid 360 feedback from your peer teams on your support of their goals.\n4. Respect, that is earned, not demanded from your peers and manager.\n \nCompensation: \nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Paytm Lending team:</b></div><div>At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand.</div><div><br></div><div><b>Role Summary:</b></div><div>We are seeking a proactive and result-oriented professional to support the growth of our financial product cross-sell vertical. The role involves driving sales through various channels such as call center leads, open market activities, and digital funnels. The ideal candidate will have hands-on experience in financial product sales and will be responsible for achieving revenue targets in a defined territory.</div><div><br></div><div><b>Job Description:</b></div><div> Responsible for the Sales enrollments/Sales in the city.</div><div> Do the market race and prepare the list of prospective customers.</div><div> Handle the Team Members and motivate them for better sales.</div><div> Ensure the team members are in market where enrollments &amp;amp; usage are done regularly.</div><div> Should have good networking capabilities and be willing to travel extensively throughout their specified areas.</div><div><br></div><div><b>Key Role:</b></div><div>1. Manage an assigned geographic sales area to maximize sales target and meet</div><div>corporate.</div><div>2. Objectives Build Database of key contact persons in the assigned geography.</div><div>3. Build and maintain relationships with key client personnel Manage Category leads from qualification to closure.</div><div>4. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant.</div><div>5. Good understanding of lending products.</div><div>6. Able to train and groom the manpower allocated to him.</div><div><br></div><div><b>Why join us:</b>&nbsp;</div><div>1. A collaborative output-driven program that brings cohesiveness across businesses through technology.&nbsp;</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities.</div><div>3. A solid 360 feedback from your peer teams on your support of their goals.</div><div>4. Respect, that is earned, not demanded from your peers and manager.</div><div>&nbsp;</div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"44f1ed59-7b89-4fa3-83d1-01b3e8b9c03a","lists":[],"text":"Area Sales Manager - Manager - LRM - Bareilly","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Paytm Lending team:</b></div><div>At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand.</div><div><br></div><div><b>Role Summary:</b></div><div>We are seeking a proactive and result-oriented professional to support the growth of our financial product cross-sell vertical. The role involves driving sales through various channels such as call center leads, open market activities, and digital funnels. The ideal candidate will have hands-on experience in financial product sales and will be responsible for achieving revenue targets in a defined territory.</div><div><br></div><div><b>Job Description:</b></div><div> Responsible for the Sales enrollments/Sales in the city.</div><div> Do the market race and prepare the list of prospective customers.</div><div> Handle the Team Members and motivate them for better sales.</div><div> Ensure the team members are in market where enrollments &amp;amp; usage are done regularly.</div><div> Should have good networking capabilities and be willing to travel extensively throughout their specified areas.</div><div><br></div><div><b>Key Role:</b></div><div>1. Manage an assigned geographic sales area to maximize sales target and meet</div><div>corporate.</div><div>2. Objectives Build Database of key contact persons in the assigned geography.</div><div>3. Build and maintain relationships with key client personnel Manage Category leads from qualification to closure.</div><div>4. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant.</div><div>5. Good understanding of lending products.</div><div>6. Able to train and groom the manpower allocated to him.</div><div><br></div><div><b>Why join us:</b>&nbsp;</div><div>1. A collaborative output-driven program that brings cohesiveness across businesses through technology.&nbsp;</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities.</div><div>3. A solid 360 feedback from your peer teams on your support of their goals.</div><div>4. Respect, that is earned, not demanded from your peers and manager.</div><div>&nbsp;</div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Paytm Lending team:\nAt Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand.\n\nRole Summary:\nWe are seeking a proactive and result-oriented professional to support the growth of our financial product cross-sell vertical. The role involves driving sales through various channels such as call center leads, open market activities, and digital funnels. The ideal candidate will have hands-on experience in financial product sales and will be responsible for achieving revenue targets in a defined territory.\n\nJob Description:\n Responsible for the Sales enrollments/Sales in the city.\n Do the market race and prepare the list of prospective customers.\n Handle the Team Members and motivate them for better sales.\n Ensure the team members are in market where enrollments &amp; usage are done regularly.\n Should have good networking capabilities and be willing to travel extensively throughout their specified areas.\n\nKey Role:\n1. Manage an assigned geographic sales area to maximize sales target and meet\ncorporate.\n2. Objectives Build Database of key contact persons in the assigned geography.\n3. Build and maintain relationships with key client personnel Manage Category leads from qualification to closure.\n4. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant.\n5. Good understanding of lending products.\n6. Able to train and groom the manpower allocated to him.\n\nWhy join us: \n1. A collaborative output-driven program that brings cohesiveness across businesses through technology. \n2. Improve the average revenue per use by increasing the cross-sell opportunities.\n3. A solid 360 feedback from your peer teams on your support of their goals.\n4. Respect, that is earned, not demanded from your peers and manager.\n \nCompensation: \nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/44f1ed59-7b89-4fa3-83d1-01b3e8b9c03a","applyUrl":"https://jobs.lever.co/paytm/44f1ed59-7b89-4fa3-83d1-01b3e8b9c03a/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Operations & Support","location":"Noida, Uttar Pradesh","team":"Insurance - Customer Service Team (CST)","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1787827025717,"descriptionPlain":"Sales Executive / Sr. Sales Executive — Motor Insurance\nDepartment: Paytm Insurance Broking | Location: Noida, Uttar Pradesh\nExperience: 0 months – 5 years | Employment Type: Full-time\nRole Overview The Sales Executive / Sr. Sales Executive (Motor Insurance) will be responsible for driving sales of motor insurance products (Two-Wheeler, Private Car, and Commercial Vehicle policies). The ideal candidate will be adept at converting leads, understanding customer vehicle insurance needs, and generating insights that help refine lead quality and sales strategies.\n\nKey Responsibilities\nGenerate and convert telesales leads specifically for motor insurance products (Two-Wheeler, Four-Wheeler, and Commercial Vehicles).\nMaintain an in-depth understanding of motor insurance features, benefits, add-on covers (Zero Dep, Engine Protect, RSA), and policy terms across multiple insurers.\nIdentify potential customers through cold calling, renewals, referrals, or digital leads provided by the organization.\nEngage with customers to understand their vehicle insurance requirements and recommend the best-fit policies.\nAssist customers with seamless policy issuances, rollovers, and renewal conversions.\nAchieve daily, weekly, and monthly motor insurance sales targets.\nProvide regular feedback on lead quality, conversion ratios, and customer sentiment to improve overall sales efficiency.\nPrepare and maintain sales reports, pipeline updates, and conversion data in CRM tools.\nStay updated on motor insurance industry trends, new product offerings, and IRDAI regulatory changes.\n\nKey Skills & Competencies\nStrong communication, negotiation, and persuasion skills.\nSound knowledge of motor insurance concepts (IDV, NCB transfers, Third-Party vs. Comprehensive cover, Add-ons).\nCustomer-first mindset with an ability to build rapport quickly.\nAnalytical thinking to generate insights from lead and sales data.\nAbility to work independently as well as in a team-based environment.\nGood command of spoken and written English and Hindi.\nBasic proficiency in MS Excel, Google Sheets, and CRM software.\n\nQualification & Experience\nGraduation (any stream) — MBA or relevant certification in insurance/sales is a plus.\nFreshers – 4-5 years of experience in motor insurance telesales or general insurance sales preferred.\nPOSP / IRDAI certification preferred.\n\nWhat We Offer\nAttractive compensation structure with uncapped performance-based incentives.\nOpportunity to work with one of the most trusted financial technology brands in India.\nGrowth-oriented environment with training and advancement opportunities.\nExposure to a wide network of digital distribution channels.\n","description":"<div><b>Sales Executive / Sr. Sales Executive — Motor Insurance</b></div><div><b>Department:</b> Paytm Insurance Broking | <b>Location:</b> Noida, Uttar Pradesh</div><div><b>Experience:</b> 0 months – 5 years | <b>Employment Type:</b> Full-time</div><div><b>Role Overview</b> The Sales Executive / Sr. Sales Executive (Motor Insurance) will be responsible for driving sales of motor insurance products (Two-Wheeler, Private Car, and Commercial Vehicle policies). The ideal candidate will be adept at converting leads, understanding customer vehicle insurance needs, and generating insights that help refine lead quality and sales strategies.</div><div><br></div><div><b>Key Responsibilities</b></div><div>Generate and convert telesales leads specifically for motor insurance products (Two-Wheeler, Four-Wheeler, and Commercial Vehicles).</div><div>Maintain an in-depth understanding of motor insurance features, benefits, add-on covers (Zero Dep, Engine Protect, RSA), and policy terms across multiple insurers.</div><div>Identify potential customers through cold calling, renewals, referrals, or digital leads provided by the organization.</div><div>Engage with customers to understand their vehicle insurance requirements and recommend the best-fit policies.</div><div>Assist customers with seamless policy issuances, rollovers, and renewal conversions.</div><div>Achieve daily, weekly, and monthly motor insurance sales targets.</div><div>Provide regular feedback on lead quality, conversion ratios, and customer sentiment to improve overall sales efficiency.</div><div>Prepare and maintain sales reports, pipeline updates, and conversion data in CRM tools.</div><div>Stay updated on motor insurance industry trends, new product offerings, and IRDAI regulatory changes.</div><div><br></div><div><b>Key Skills &amp; Competencies</b></div><div>Strong communication, negotiation, and persuasion skills.</div><div>Sound knowledge of motor insurance concepts (IDV, NCB transfers, Third-Party vs. Comprehensive cover, Add-ons).</div><div>Customer-first mindset with an ability to build rapport quickly.</div><div>Analytical thinking to generate insights from lead and sales data.</div><div>Ability to work independently as well as in a team-based environment.</div><div>Good command of spoken and written English and Hindi.</div><div>Basic proficiency in MS Excel, Google Sheets, and CRM software.</div><div><br></div><div><b>Qualification &amp; Experience</b></div><div>Graduation (any stream) — MBA or relevant certification in insurance/sales is a plus.</div><div>Freshers – 4-5 years of experience in motor insurance telesales or general insurance sales preferred.</div><div>POSP / IRDAI certification preferred.</div><div><br></div><div><b>What We Offer</b></div><div>Attractive compensation structure with uncapped performance-based incentives.</div><div>Opportunity to work with one of the most trusted financial technology brands in India.</div><div>Growth-oriented environment with training and advancement opportunities.</div><div>Exposure to a wide network of digital distribution channels.</div>","id":"20d54134-b6e5-4816-8da9-42e3a3ed8f57","lists":[],"salaryRange":{"min":0,"max":0,"currency":"INR","interval":"per-year-salary"},"text":"Associate - Motor Insurance","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Sales Executive / Sr. Sales Executive — Motor Insurance</b></div><div><b>Department:</b> Paytm Insurance Broking | <b>Location:</b> Noida, Uttar Pradesh</div><div><b>Experience:</b> 0 months – 5 years | <b>Employment Type:</b> Full-time</div><div><b>Role Overview</b> The Sales Executive / Sr. Sales Executive (Motor Insurance) will be responsible for driving sales of motor insurance products (Two-Wheeler, Private Car, and Commercial Vehicle policies). The ideal candidate will be adept at converting leads, understanding customer vehicle insurance needs, and generating insights that help refine lead quality and sales strategies.</div><div><br></div><div><b>Key Responsibilities</b></div><div>Generate and convert telesales leads specifically for motor insurance products (Two-Wheeler, Four-Wheeler, and Commercial Vehicles).</div><div>Maintain an in-depth understanding of motor insurance features, benefits, add-on covers (Zero Dep, Engine Protect, RSA), and policy terms across multiple insurers.</div><div>Identify potential customers through cold calling, renewals, referrals, or digital leads provided by the organization.</div><div>Engage with customers to understand their vehicle insurance requirements and recommend the best-fit policies.</div><div>Assist customers with seamless policy issuances, rollovers, and renewal conversions.</div><div>Achieve daily, weekly, and monthly motor insurance sales targets.</div><div>Provide regular feedback on lead quality, conversion ratios, and customer sentiment to improve overall sales efficiency.</div><div>Prepare and maintain sales reports, pipeline updates, and conversion data in CRM tools.</div><div>Stay updated on motor insurance industry trends, new product offerings, and IRDAI regulatory changes.</div><div><br></div><div><b>Key Skills &amp; Competencies</b></div><div>Strong communication, negotiation, and persuasion skills.</div><div>Sound knowledge of motor insurance concepts (IDV, NCB transfers, Third-Party vs. Comprehensive cover, Add-ons).</div><div>Customer-first mindset with an ability to build rapport quickly.</div><div>Analytical thinking to generate insights from lead and sales data.</div><div>Ability to work independently as well as in a team-based environment.</div><div>Good command of spoken and written English and Hindi.</div><div>Basic proficiency in MS Excel, Google Sheets, and CRM software.</div><div><br></div><div><b>Qualification &amp; Experience</b></div><div>Graduation (any stream) — MBA or relevant certification in insurance/sales is a plus.</div><div>Freshers – 4-5 years of experience in motor insurance telesales or general insurance sales preferred.</div><div>POSP / IRDAI certification preferred.</div><div><br></div><div><b>What We Offer</b></div><div>Attractive compensation structure with uncapped performance-based incentives.</div><div>Opportunity to work with one of the most trusted financial technology brands in India.</div><div>Growth-oriented environment with training and advancement opportunities.</div><div>Exposure to a wide network of digital distribution channels.</div>","descriptionBodyPlain":"Sales Executive / Sr. Sales Executive — Motor Insurance\nDepartment: Paytm Insurance Broking | Location: Noida, Uttar Pradesh\nExperience: 0 months – 5 years | Employment Type: Full-time\nRole Overview The Sales Executive / Sr. Sales Executive (Motor Insurance) will be responsible for driving sales of motor insurance products (Two-Wheeler, Private Car, and Commercial Vehicle policies). The ideal candidate will be adept at converting leads, understanding customer vehicle insurance needs, and generating insights that help refine lead quality and sales strategies.\n\nKey Responsibilities\nGenerate and convert telesales leads specifically for motor insurance products (Two-Wheeler, Four-Wheeler, and Commercial Vehicles).\nMaintain an in-depth understanding of motor insurance features, benefits, add-on covers (Zero Dep, Engine Protect, RSA), and policy terms across multiple insurers.\nIdentify potential customers through cold calling, renewals, referrals, or digital leads provided by the organization.\nEngage with customers to understand their vehicle insurance requirements and recommend the best-fit policies.\nAssist customers with seamless policy issuances, rollovers, and renewal conversions.\nAchieve daily, weekly, and monthly motor insurance sales targets.\nProvide regular feedback on lead quality, conversion ratios, and customer sentiment to improve overall sales efficiency.\nPrepare and maintain sales reports, pipeline updates, and conversion data in CRM tools.\nStay updated on motor insurance industry trends, new product offerings, and IRDAI regulatory changes.\n\nKey Skills & Competencies\nStrong communication, negotiation, and persuasion skills.\nSound knowledge of motor insurance concepts (IDV, NCB transfers, Third-Party vs. Comprehensive cover, Add-ons).\nCustomer-first mindset with an ability to build rapport quickly.\nAnalytical thinking to generate insights from lead and sales data.\nAbility to work independently as well as in a team-based environment.\nGood command of spoken and written English and Hindi.\nBasic proficiency in MS Excel, Google Sheets, and CRM software.\n\nQualification & Experience\nGraduation (any stream) — MBA or relevant certification in insurance/sales is a plus.\nFreshers – 4-5 years of experience in motor insurance telesales or general insurance sales preferred.\nPOSP / IRDAI certification preferred.\n\nWhat We Offer\nAttractive compensation structure with uncapped performance-based incentives.\nOpportunity to work with one of the most trusted financial technology brands in India.\nGrowth-oriented environment with training and advancement opportunities.\nExposure to a wide network of digital distribution channels.\n","hostedUrl":"https://jobs.lever.co/paytm/20d54134-b6e5-4816-8da9-42e3a3ed8f57","applyUrl":"https://jobs.lever.co/paytm/20d54134-b6e5-4816-8da9-42e3a3ed8f57/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Enabling","location":"Noida, Uttar Pradesh","team":"Social PR","allLocations":["Noida, Uttar Pradesh","Bangalore, Karnataka","Pune, Maharashtra","Chennai, Tamil Nadu","Hyderabad, Telangana","Ahmedabad, Gujarat","Jaipur, Rajasthan","Delhi-NCR","Thane,Maharashtra","Mumbai, Maharashtra","Kolkata, West Bengal"]},"createdAt":1791022614266,"descriptionPlain":"About Us: \n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the  mobile QR payments revolution in India, Paytm builds technologies that help small businesses with  payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the  mainstream economy with the help of technology. \n\nAbout the Role:\n Job Description We are looking for energetic and self-driven professionals to join our Offline User Growth Team. The  role involves identifying growth opportunities across the city, building relationships with merchants,  businesses, institutions and communities, and driving on-ground user acquisition initiatives. \n\nKey Responsibilities:\n  Visit markets, shops, restaurants, cafés, retail outlets and other high-footfall locations to  identify growth opportunities. \n Build and manage partnerships with regional/local brands and businesses. \n Identify and develop corporate, college, institutional and community partnerships. \n Engage with merchants, customers and local communities to understand market needs  and provide relevant feedback. \n Identify new opportunities for user acquisition, brand visibility and local marketing  initiatives. \n Support execution of merchant programmes, college activities, community initiatives and  other local campaigns. \n Work closely with internal teams to take identified opportunities from initiation to  closure. \n Maintain regular tracking of visits, opportunities, partnerships and execution. \n\nWhat We’re Looking For:\n  Good knowledge of the local market/city. \n Strong communication and relationship-building skills.\n  Comfortable with extensive field work and meeting different stakeholders.\n  Ability to independently identify opportunities and follow up consistently. \n Good command of the local language. \n Candidates with experience in field sales, business development, partnerships, merchant  acquisition, market development or similar roles would be relevant.\n","description":"<div><b>About Us: </b></div><div><br></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the  mobile QR payments revolution in India, Paytm builds technologies that help small businesses with  payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the  mainstream economy with the help of technology. </div><div><br></div><div><b>About the Role:</b></div><div> Job Description We are looking for energetic and self-driven professionals to join our Offline User Growth Team. The  role involves identifying growth opportunities across the city, building relationships with merchants,  businesses, institutions and communities, and driving on-ground user acquisition initiatives. </div><div><br></div><div>Key Responsibilities:</div><div>  Visit markets, shops, restaurants, cafés, retail outlets and other high-footfall locations to  identify growth opportunities. </div><div> Build and manage partnerships with regional/local brands and businesses. </div><div> Identify and develop corporate, college, institutional and community partnerships. </div><div> Engage with merchants, customers and local communities to understand market needs  and provide relevant feedback. </div><div> Identify new opportunities for user acquisition, brand visibility and local marketing  initiatives. </div><div> Support execution of merchant programmes, college activities, community initiatives and  other local campaigns. </div><div> Work closely with internal teams to take identified opportunities from initiation to  closure. </div><div> Maintain regular tracking of visits, opportunities, partnerships and execution. </div><div><br></div><div>What We’re Looking For:</div><div>  Good knowledge of the local market/city. </div><div> Strong communication and relationship-building skills.</div><div>  Comfortable with extensive field work and meeting different stakeholders.</div><div>  Ability to independently identify opportunities and follow up consistently. </div><div> Good command of the local language. </div><div> Candidates with experience in field sales, business development, partnerships, merchant  acquisition, market development or similar roles would be relevant.</div>","id":"df935f72-9721-414e-9a3b-e20a679fef07","lists":[],"text":"Associate - User Growth (Market intelligence)","country":"IN","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us: </b></div><div><br></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the  mobile QR payments revolution in India, Paytm builds technologies that help small businesses with  payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the  mainstream economy with the help of technology. </div><div><br></div><div><b>About the Role:</b></div><div> Job Description We are looking for energetic and self-driven professionals to join our Offline User Growth Team. The  role involves identifying growth opportunities across the city, building relationships with merchants,  businesses, institutions and communities, and driving on-ground user acquisition initiatives. </div><div><br></div><div>Key Responsibilities:</div><div>  Visit markets, shops, restaurants, cafés, retail outlets and other high-footfall locations to  identify growth opportunities. </div><div> Build and manage partnerships with regional/local brands and businesses. </div><div> Identify and develop corporate, college, institutional and community partnerships. </div><div> Engage with merchants, customers and local communities to understand market needs  and provide relevant feedback. </div><div> Identify new opportunities for user acquisition, brand visibility and local marketing  initiatives. </div><div> Support execution of merchant programmes, college activities, community initiatives and  other local campaigns. </div><div> Work closely with internal teams to take identified opportunities from initiation to  closure. </div><div> Maintain regular tracking of visits, opportunities, partnerships and execution. </div><div><br></div><div>What We’re Looking For:</div><div>  Good knowledge of the local market/city. </div><div> Strong communication and relationship-building skills.</div><div>  Comfortable with extensive field work and meeting different stakeholders.</div><div>  Ability to independently identify opportunities and follow up consistently. </div><div> Good command of the local language. </div><div> Candidates with experience in field sales, business development, partnerships, merchant  acquisition, market development or similar roles would be relevant.</div>","descriptionBodyPlain":"About Us: \n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the  mobile QR payments revolution in India, Paytm builds technologies that help small businesses with  payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the  mainstream economy with the help of technology. \n\nAbout the Role:\n Job Description We are looking for energetic and self-driven professionals to join our Offline User Growth Team. The  role involves identifying growth opportunities across the city, building relationships with merchants,  businesses, institutions and communities, and driving on-ground user acquisition initiatives. \n\nKey Responsibilities:\n  Visit markets, shops, restaurants, cafés, retail outlets and other high-footfall locations to  identify growth opportunities. \n Build and manage partnerships with regional/local brands and businesses. \n Identify and develop corporate, college, institutional and community partnerships. \n Engage with merchants, customers and local communities to understand market needs  and provide relevant feedback. \n Identify new opportunities for user acquisition, brand visibility and local marketing  initiatives. \n Support execution of merchant programmes, college activities, community initiatives and  other local campaigns. \n Work closely with internal teams to take identified opportunities from initiation to  closure. \n Maintain regular tracking of visits, opportunities, partnerships and execution. \n\nWhat We’re Looking For:\n  Good knowledge of the local market/city. \n Strong communication and relationship-building skills.\n  Comfortable with extensive field work and meeting different stakeholders.\n  Ability to independently identify opportunities and follow up consistently. \n Good command of the local language. \n Candidates with experience in field sales, business development, partnerships, merchant  acquisition, market development or similar roles would be relevant.\n","hostedUrl":"https://jobs.lever.co/paytm/df935f72-9721-414e-9a3b-e20a679fef07","applyUrl":"https://jobs.lever.co/paytm/df935f72-9721-414e-9a3b-e20a679fef07/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Technology","location":"Noida, Uttar Pradesh","team":"Recharges & Utilities","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1753178437212,"descriptionPlain":"Backend - Senior Software Engineer\n\nAbout US:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nAs a SSE, You would be working with the senior technology people of our company with the goal of developing high-quality software, aligned with our business strategy and the user demand.\n\nRequirements:\n2 to 5 years of server-side application development experience with Golang\nDeeply technical with a track record of successful delivery. \nAn entrepreneurial spirit combined with strong program and product management skills .\nExcellent  written and verbal communication skills with the ability to present complex plans and design. \nExcellent judgment, organizational, and problem-solving skills. \nExcellent design and architecture design. \nData driven decision making.\n\nPreferred Qualifications : Bachelor's/Master's Degree in Computer Science from IIT/NITs\n\nSkills that will help you succeed in this role: \nLanguage: Java/Node DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Micro services, AWS.\nGood experience in scaling, performance tuning & optimization at both API and storage layers  \n\nWhy join us \nBecause you get an opportunity to make a difference, and have a great time doing that . \nYou are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. You should work with us if you think seriously about what technology can do for people .\nWe are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.\n\n","description":"<div><b>Backend - Senior Software Engineer</b></div><div><br></div><div><b style=\"font-size: 16px;\">About US:</b></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the role:</b></div><div><span style=\"font-size: 16px;\">As a SSE, You would be working with the senior technology people of our company with the goal of developing high-quality software, aligned with our business strategy and the user demand.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Requirements:</b></div><div><span style=\"font-size: 16px;\">2 to 5 years of server-side application development experience with Golang</span></div><div><span style=\"font-size: 16px;\">Deeply technical with a track record of successful delivery. </span></div><div><span style=\"font-size: 16px;\">An entrepreneurial spirit combined with strong program and product management skills .</span></div><div><span style=\"font-size: 16px;\">Excellent  written and verbal communication skills with the ability to present complex plans and design. </span></div><div><span style=\"font-size: 16px;\">Excellent judgment, organizational, and problem-solving skills. </span></div><div><span style=\"font-size: 16px;\">Excellent design and architecture design. </span></div><div><span style=\"font-size: 16px;\">Data driven decision making.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Preferred Qualifications </b><span style=\"font-size: 16px;\">: Bachelor's/Master's Degree in Computer Science from IIT/NITs</span></div><div><br></div><div><b style=\"font-size: 16px;\">Skills that will help you succeed in this role:</b><span style=\"font-size: 16px;\">&nbsp;</span></div><div><span style=\"font-size: 16px;\">Language: Java/Node DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Micro services, AWS.</span></div><div><span style=\"font-size: 16px;\">Good experience in scaling, performance tuning &amp; optimization at both API and storage layers&nbsp;&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us</b><span style=\"font-size: 16px;\">&nbsp;</span></div><div><span style=\"font-size: 16px;\">Because you get an opportunity to make a difference, and have a great time doing that . </span></div><div><span style=\"font-size: 16px;\">You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. You should work with us if you think seriously about what technology can do for people .</span></div><div><span style=\"font-size: 16px;\">We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.</span></div><div><br></div>","id":"23534d2b-3e2e-4759-b498-0bb15b2fb995","lists":[],"text":"Backend - Senior Software Engineer","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Backend - Senior Software Engineer</b></div><div><br></div><div><b style=\"font-size: 16px;\">About US:</b></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the role:</b></div><div><span style=\"font-size: 16px;\">As a SSE, You would be working with the senior technology people of our company with the goal of developing high-quality software, aligned with our business strategy and the user demand.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Requirements:</b></div><div><span style=\"font-size: 16px;\">2 to 5 years of server-side application development experience with Golang</span></div><div><span style=\"font-size: 16px;\">Deeply technical with a track record of successful delivery. </span></div><div><span style=\"font-size: 16px;\">An entrepreneurial spirit combined with strong program and product management skills .</span></div><div><span style=\"font-size: 16px;\">Excellent  written and verbal communication skills with the ability to present complex plans and design. </span></div><div><span style=\"font-size: 16px;\">Excellent judgment, organizational, and problem-solving skills. </span></div><div><span style=\"font-size: 16px;\">Excellent design and architecture design. </span></div><div><span style=\"font-size: 16px;\">Data driven decision making.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Preferred Qualifications </b><span style=\"font-size: 16px;\">: Bachelor's/Master's Degree in Computer Science from IIT/NITs</span></div><div><br></div><div><b style=\"font-size: 16px;\">Skills that will help you succeed in this role:</b><span style=\"font-size: 16px;\">&nbsp;</span></div><div><span style=\"font-size: 16px;\">Language: Java/Node DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Micro services, AWS.</span></div><div><span style=\"font-size: 16px;\">Good experience in scaling, performance tuning &amp; optimization at both API and storage layers&nbsp;&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us</b><span style=\"font-size: 16px;\">&nbsp;</span></div><div><span style=\"font-size: 16px;\">Because you get an opportunity to make a difference, and have a great time doing that . </span></div><div><span style=\"font-size: 16px;\">You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. You should work with us if you think seriously about what technology can do for people .</span></div><div><span style=\"font-size: 16px;\">We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.</span></div><div><br></div>","descriptionBodyPlain":"Backend - Senior Software Engineer\n\nAbout US:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nAs a SSE, You would be working with the senior technology people of our company with the goal of developing high-quality software, aligned with our business strategy and the user demand.\n\nRequirements:\n2 to 5 years of server-side application development experience with Golang\nDeeply technical with a track record of successful delivery. \nAn entrepreneurial spirit combined with strong program and product management skills .\nExcellent  written and verbal communication skills with the ability to present complex plans and design. \nExcellent judgment, organizational, and problem-solving skills. \nExcellent design and architecture design. \nData driven decision making.\n\nPreferred Qualifications : Bachelor's/Master's Degree in Computer Science from IIT/NITs\n\nSkills that will help you succeed in this role: \nLanguage: Java/Node DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Micro services, AWS.\nGood experience in scaling, performance tuning & optimization at both API and storage layers  \n\nWhy join us \nBecause you get an opportunity to make a difference, and have a great time doing that . \nYou are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. You should work with us if you think seriously about what technology can do for people .\nWe are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.\n\n","hostedUrl":"https://jobs.lever.co/paytm/23534d2b-3e2e-4759-b498-0bb15b2fb995","applyUrl":"https://jobs.lever.co/paytm/23534d2b-3e2e-4759-b498-0bb15b2fb995/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Technology","location":"Bangalore, Karnataka","team":"Travel","allLocations":["Bangalore, Karnataka","Noida, Uttar Pradesh"]},"createdAt":1749038106653,"descriptionPlain":"Backend - Technical Lead \n\nAbout Us:\nPaytm is India’s largest digital payments and financial services platform, leading the mobile QR revolution. We power millions of businesses and individuals, and we’re building scalable, resilient systems to serve half a billion Indians and beyond.\n\nHere at Paytm, technology isn't just about keeping up, it's about building the future. We believe the next generation of engineers must not only scale systems to billions but also leverage AI and GPT tools to accelerate innovation\n\nAbout the Role:\n1) As a Technical Lead, you’ll not just write code — you’ll design scalable architectures, coach engineers, and lead technology-first projects.\n2) You'll drive backend systems that support 100M+ DAUs, optimize APIs to sub-50ms latencies, and be a champion of engineering excellence.\n3) We expect you to actively use AI tools to accelerate architecture design, code reviews, prototyping, and developer productivity.\n\nWhat We're Looking For:\n1) 4 to 6 years of hands-on backend engineering experience — Java, Spring Boot, AWS.)\n2) Proven ownership of high-scale distributed systems. Deep knowledge of microservices, messaging systems, caching, storage optimization, and cloud scalability.\n3) Clear architectural thinking; you can design systems for billions of transactions, not just millions.\n4) An AI-first mindset — you should know how to augment yourself with GPT and other AI coding tools to move 2x faster.\n5) Strong leadership skills — mentoring, code reviewing, pushing for engineering best practices.\n\nWhy You Should Join Us:\n1)  Massive ownership and real-world system building opportunities.\n2)  Work with AI, not against it — code smarter, architect smarter, and build smarter.\n3)  We are a pure tech-driven team inside Paytm — no unnecessary meetings, no bureaucracy.\n4)  You’ll work on critical platforms, live user-impacting systems, and future-proof engineering.\n\nIdeal Profile\n1)  Obsessed with system scale, performance, and reliability.\n2) Already using or excited to use AI tools (GPT, Copilot, etc.) for development.\n3) Loves deep backend engineering, and believes technology should move fast, with high impact.\n4)  Wants to grow into a principal engineer, architect, or CTO over time.\n\nPreferred Qualifications : Bachelor's/Master's Degree in Computer Science or equivalent(Only from Tier 1/2 colleges)\n","description":"<div><b style=\"font-size: 14pt;\">Backend - Technical Lead </b></div><div><br></div><div><b style=\"font-size: 18px;\">About Us:</b></div><div><span style=\"font-size: 16px;\">Paytm is India’s largest digital payments and financial services platform, leading the mobile QR revolution. We power millions of businesses and individuals, and we’re building scalable, resilient systems to serve half a billion Indians and beyond.</span></div><div><br></div><div><span style=\"font-size: 16px;\">Here at Paytm, technology isn't just about keeping up, it's about building the future. We believe the next generation of engineers must not only scale systems to billions but also leverage AI and GPT tools to accelerate innovation</span></div><div><br></div><div><b style=\"font-size: 18px;\">About the Role:</b></div><div><span style=\"font-size: 16px;\">1) As a Technical Lead, you’ll not just write code — you’ll design scalable architectures, coach engineers, and lead technology-first projects.</span></div><div><span style=\"font-size: 16px;\">2) You'll drive backend systems that support 100M+ DAUs, optimize APIs to sub-50ms latencies, and be a champion of engineering excellence.</span></div><div><span style=\"font-size: 16px;\">3) We expect you to actively use AI tools to accelerate architecture design, code reviews, prototyping, and developer productivity.</span></div><div><br></div><div><b style=\"font-size: 18px;\">What We're Looking For:</b></div><div><span style=\"font-size: 16px;\">1) 4 to 6 years of hands-on backend engineering experience — Java, Spring Boot, AWS.)</span></div><div><span style=\"font-size: 16px;\">2)</span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\">Proven ownership of high-scale distributed systems. Deep knowledge of microservices, messaging systems, caching, storage optimization, and cloud scalability.</span></div><div><span style=\"font-size: 16px;\">3)</span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\">Clear architectural thinking; you can design systems for billions of transactions, not just millions.</span></div><div><span style=\"font-size: 16px;\">4)&nbsp;An AI-first mindset — you should know how to augment yourself with GPT and other AI coding tools to move 2x faster.</span></div><div><span style=\"font-size: 16px;\">5)&nbsp;Strong leadership skills — mentoring, code reviewing, pushing for engineering best practices.</span></div><div><br></div><div><b style=\"font-size: 18px;\">Why You Should Join Us:</b></div><div><span style=\"font-size: 16px;\">1)  Massive ownership and real-world system building opportunities.</span></div><div><span style=\"font-size: 16px;\">2) </span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\">Work with AI, not against it — code smarter, architect smarter, and build smarter.</span></div><div><span style=\"font-size: 16px;\">3)</span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\"> We are a pure tech-driven team inside Paytm — no unnecessary meetings, no bureaucracy.</span></div><div><span style=\"font-size: 16px;\">4)  You’ll work on critical platforms, live user-impacting systems, and future-proof engineering.</span></div><div><br></div><div><b style=\"font-size: 18px;\">Ideal Profile</b></div><div><span style=\"font-size: 11pt;\">1)  Obsessed with system scale, performance, and reliability.</span></div><div><span style=\"font-size: 11pt;\">2)&nbsp;Already using or excited to use AI tools (GPT, Copilot, etc.) for development.</span></div><div><span style=\"font-size: 11pt;\">3) Loves deep backend engineering, and believes technology should move fast, with high impact.</span></div><div><span style=\"font-size: 11pt;\">4)  Wants to grow into a principal engineer, architect, or CTO over time.</span></div><div><br></div><div><b style=\"font-size: 18px;\">Preferred Qualifications&nbsp;</b><span style=\"font-size: 16px;\">: Bachelor's/Master's Degree in Computer Science or equivalent(</span><b style=\"font-size: 16px;\">Only from Tier 1/2 colleges)</b></div>","id":"fffdcfb1-fd6e-4401-b059-500838a6db0e","lists":[],"text":"Backend - TL/STL","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 14pt;\">Backend - Technical Lead </b></div><div><br></div><div><b style=\"font-size: 18px;\">About Us:</b></div><div><span style=\"font-size: 16px;\">Paytm is India’s largest digital payments and financial services platform, leading the mobile QR revolution. We power millions of businesses and individuals, and we’re building scalable, resilient systems to serve half a billion Indians and beyond.</span></div><div><br></div><div><span style=\"font-size: 16px;\">Here at Paytm, technology isn't just about keeping up, it's about building the future. We believe the next generation of engineers must not only scale systems to billions but also leverage AI and GPT tools to accelerate innovation</span></div><div><br></div><div><b style=\"font-size: 18px;\">About the Role:</b></div><div><span style=\"font-size: 16px;\">1) As a Technical Lead, you’ll not just write code — you’ll design scalable architectures, coach engineers, and lead technology-first projects.</span></div><div><span style=\"font-size: 16px;\">2) You'll drive backend systems that support 100M+ DAUs, optimize APIs to sub-50ms latencies, and be a champion of engineering excellence.</span></div><div><span style=\"font-size: 16px;\">3) We expect you to actively use AI tools to accelerate architecture design, code reviews, prototyping, and developer productivity.</span></div><div><br></div><div><b style=\"font-size: 18px;\">What We're Looking For:</b></div><div><span style=\"font-size: 16px;\">1) 4 to 6 years of hands-on backend engineering experience — Java, Spring Boot, AWS.)</span></div><div><span style=\"font-size: 16px;\">2)</span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\">Proven ownership of high-scale distributed systems. Deep knowledge of microservices, messaging systems, caching, storage optimization, and cloud scalability.</span></div><div><span style=\"font-size: 16px;\">3)</span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\">Clear architectural thinking; you can design systems for billions of transactions, not just millions.</span></div><div><span style=\"font-size: 16px;\">4)&nbsp;An AI-first mindset — you should know how to augment yourself with GPT and other AI coding tools to move 2x faster.</span></div><div><span style=\"font-size: 16px;\">5)&nbsp;Strong leadership skills — mentoring, code reviewing, pushing for engineering best practices.</span></div><div><br></div><div><b style=\"font-size: 18px;\">Why You Should Join Us:</b></div><div><span style=\"font-size: 16px;\">1)  Massive ownership and real-world system building opportunities.</span></div><div><span style=\"font-size: 16px;\">2) </span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\">Work with AI, not against it — code smarter, architect smarter, and build smarter.</span></div><div><span style=\"font-size: 16px;\">3)</span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\"> We are a pure tech-driven team inside Paytm — no unnecessary meetings, no bureaucracy.</span></div><div><span style=\"font-size: 16px;\">4)  You’ll work on critical platforms, live user-impacting systems, and future-proof engineering.</span></div><div><br></div><div><b style=\"font-size: 18px;\">Ideal Profile</b></div><div><span style=\"font-size: 11pt;\">1)  Obsessed with system scale, performance, and reliability.</span></div><div><span style=\"font-size: 11pt;\">2)&nbsp;Already using or excited to use AI tools (GPT, Copilot, etc.) for development.</span></div><div><span style=\"font-size: 11pt;\">3) Loves deep backend engineering, and believes technology should move fast, with high impact.</span></div><div><span style=\"font-size: 11pt;\">4)  Wants to grow into a principal engineer, architect, or CTO over time.</span></div><div><br></div><div><b style=\"font-size: 18px;\">Preferred Qualifications&nbsp;</b><span style=\"font-size: 16px;\">: Bachelor's/Master's Degree in Computer Science or equivalent(</span><b style=\"font-size: 16px;\">Only from Tier 1/2 colleges)</b></div>","descriptionBodyPlain":"Backend - Technical Lead \n\nAbout Us:\nPaytm is India’s largest digital payments and financial services platform, leading the mobile QR revolution. We power millions of businesses and individuals, and we’re building scalable, resilient systems to serve half a billion Indians and beyond.\n\nHere at Paytm, technology isn't just about keeping up, it's about building the future. We believe the next generation of engineers must not only scale systems to billions but also leverage AI and GPT tools to accelerate innovation\n\nAbout the Role:\n1) As a Technical Lead, you’ll not just write code — you’ll design scalable architectures, coach engineers, and lead technology-first projects.\n2) You'll drive backend systems that support 100M+ DAUs, optimize APIs to sub-50ms latencies, and be a champion of engineering excellence.\n3) We expect you to actively use AI tools to accelerate architecture design, code reviews, prototyping, and developer productivity.\n\nWhat We're Looking For:\n1) 4 to 6 years of hands-on backend engineering experience — Java, Spring Boot, AWS.)\n2) Proven ownership of high-scale distributed systems. Deep knowledge of microservices, messaging systems, caching, storage optimization, and cloud scalability.\n3) Clear architectural thinking; you can design systems for billions of transactions, not just millions.\n4) An AI-first mindset — you should know how to augment yourself with GPT and other AI coding tools to move 2x faster.\n5) Strong leadership skills — mentoring, code reviewing, pushing for engineering best practices.\n\nWhy You Should Join Us:\n1)  Massive ownership and real-world system building opportunities.\n2)  Work with AI, not against it — code smarter, architect smarter, and build smarter.\n3)  We are a pure tech-driven team inside Paytm — no unnecessary meetings, no bureaucracy.\n4)  You’ll work on critical platforms, live user-impacting systems, and future-proof engineering.\n\nIdeal Profile\n1)  Obsessed with system scale, performance, and reliability.\n2) Already using or excited to use AI tools (GPT, Copilot, etc.) for development.\n3) Loves deep backend engineering, and believes technology should move fast, with high impact.\n4)  Wants to grow into a principal engineer, architect, or CTO over time.\n\nPreferred Qualifications : Bachelor's/Master's Degree in Computer Science or equivalent(Only from Tier 1/2 colleges)\n","hostedUrl":"https://jobs.lever.co/paytm/fffdcfb1-fd6e-4401-b059-500838a6db0e","applyUrl":"https://jobs.lever.co/paytm/fffdcfb1-fd6e-4401-b059-500838a6db0e/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Technology","location":"Noida, Uttar Pradesh","team":"Recharges & Utilities","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1751519706067,"descriptionPlain":"Backend - Technical Lead \n\nAbout Us:\nPaytm is India’s largest digital payments and financial services platform, leading the mobile QR revolution. We power millions of businesses and individuals, and we’re building scalable, resilient systems to serve half a billion Indians and beyond.\n\nAbout the Role:\n1) As a Technical Lead, you’ll not just write code — you’ll design scalable architectures, coach engineers, and lead technology-first projects.\n2) You'll drive backend systems that support 100M+ DAUs, optimize APIs to sub-50ms latencies, and be a champion of engineering excellence.\n3) We expect you to actively use AI tools to accelerate architecture design, code reviews, prototyping, and developer productivity.\n\nWhat We're Looking For:\n1) 4 to 6 ears of hands-on backend engineering experience — Java/Nodejs.\n2) Proven ownership of high-scale distributed systems. Deep knowledge of microservices, messaging systems, caching, storage optimization, and cloud scalability.\n3) Clear architectural thinking; you can design systems for billions of transactions, not just millions.\n4) An AI-first mindset — you should know how to augment yourself with GPT and other AI coding tools to move 2x faster.\n5) Strong leadership skills — mentoring, code reviewing, pushing for engineering best practices.\n\nWhy You Should Join Us:\n1)  Massive ownership and real-world system building opportunities.\n2)  Work with AI, not against it — code smarter, architect smarter, and build smarter.\n3)  We are a pure tech-driven team inside Paytm — no unnecessary meetings, no bureaucracy.\n4)  You’ll work on critical platforms, live user-impacting systems, and future-proof engineering.\n\nPreferred Qualifications : Bachelor's/Master's Degree in Computer Science or equivalent\n","description":"<div><b style=\"font-size: 14pt;\">Backend - Technical Lead </b></div><div><br></div><div><b style=\"font-size: 18px;\">About Us:</b></div><div><span style=\"font-size: 16px;\">Paytm is India’s largest digital payments and financial services platform, leading the mobile QR revolution. We power millions of businesses and individuals, and we’re building scalable, resilient systems to serve half a billion Indians and beyond.</span></div><div><br></div><div><b style=\"font-size: 18px;\">About the Role:</b></div><div><span style=\"font-size: 16px;\">1) As a Technical Lead, you’ll not just write code — you’ll design scalable architectures, coach engineers, and lead technology-first projects.</span></div><div><span style=\"font-size: 16px;\">2) You'll drive backend systems that support 100M+ DAUs, optimize APIs to sub-50ms latencies, and be a champion of engineering excellence.</span></div><div><span style=\"font-size: 16px;\">3) We expect you to actively use AI tools to accelerate architecture design, code reviews, prototyping, and developer productivity.</span></div><div><br></div><div><b style=\"font-size: 18px;\">What We're Looking For:</b></div><div><span style=\"font-size: 16px;\">1) 4 to 6 ears of hands-on backend engineering experience — Java/Nodejs.</span></div><div><span style=\"font-size: 16px;\">2)</span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\">Proven ownership of high-scale distributed systems. Deep knowledge of microservices, messaging systems, caching, storage optimization, and cloud scalability.</span></div><div><span style=\"font-size: 16px;\">3)</span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\">Clear architectural thinking; you can design systems for billions of transactions, not just millions.</span></div><div><span style=\"font-size: 16px;\">4)&nbsp;An AI-first mindset — you should know how to augment yourself with GPT and other AI coding tools to move 2x faster.</span></div><div><span style=\"font-size: 16px;\">5)&nbsp;Strong leadership skills — mentoring, code reviewing, pushing for engineering best practices.</span></div><div><br></div><div><b style=\"font-size: 18px;\">Why You Should Join Us:</b></div><div><span style=\"font-size: 16px;\">1)  Massive ownership and real-world system building opportunities.</span></div><div><span style=\"font-size: 16px;\">2) </span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\">Work with AI, not against it — code smarter, architect smarter, and build smarter.</span></div><div><span style=\"font-size: 16px;\">3)</span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\"> We are a pure tech-driven team inside Paytm — no unnecessary meetings, no bureaucracy.</span></div><div><span style=\"font-size: 16px;\">4)  You’ll work on critical platforms, live user-impacting systems, and future-proof engineering.</span></div><div><br></div><div><b style=\"font-size: 18px;\">Preferred Qualifications&nbsp;</b><span style=\"font-size: 16px;\">: Bachelor's/Master's Degree in Computer Science or equivalent</span></div>","id":"46c10c59-437c-4a31-ae4c-c4e41f31d9f7","lists":[],"text":"Backend- Technical Lead","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 14pt;\">Backend - Technical Lead </b></div><div><br></div><div><b style=\"font-size: 18px;\">About Us:</b></div><div><span style=\"font-size: 16px;\">Paytm is India’s largest digital payments and financial services platform, leading the mobile QR revolution. We power millions of businesses and individuals, and we’re building scalable, resilient systems to serve half a billion Indians and beyond.</span></div><div><br></div><div><b style=\"font-size: 18px;\">About the Role:</b></div><div><span style=\"font-size: 16px;\">1) As a Technical Lead, you’ll not just write code — you’ll design scalable architectures, coach engineers, and lead technology-first projects.</span></div><div><span style=\"font-size: 16px;\">2) You'll drive backend systems that support 100M+ DAUs, optimize APIs to sub-50ms latencies, and be a champion of engineering excellence.</span></div><div><span style=\"font-size: 16px;\">3) We expect you to actively use AI tools to accelerate architecture design, code reviews, prototyping, and developer productivity.</span></div><div><br></div><div><b style=\"font-size: 18px;\">What We're Looking For:</b></div><div><span style=\"font-size: 16px;\">1) 4 to 6 ears of hands-on backend engineering experience — Java/Nodejs.</span></div><div><span style=\"font-size: 16px;\">2)</span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\">Proven ownership of high-scale distributed systems. Deep knowledge of microservices, messaging systems, caching, storage optimization, and cloud scalability.</span></div><div><span style=\"font-size: 16px;\">3)</span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\">Clear architectural thinking; you can design systems for billions of transactions, not just millions.</span></div><div><span style=\"font-size: 16px;\">4)&nbsp;An AI-first mindset — you should know how to augment yourself with GPT and other AI coding tools to move 2x faster.</span></div><div><span style=\"font-size: 16px;\">5)&nbsp;Strong leadership skills — mentoring, code reviewing, pushing for engineering best practices.</span></div><div><br></div><div><b style=\"font-size: 18px;\">Why You Should Join Us:</b></div><div><span style=\"font-size: 16px;\">1)  Massive ownership and real-world system building opportunities.</span></div><div><span style=\"font-size: 16px;\">2) </span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\">Work with AI, not against it — code smarter, architect smarter, and build smarter.</span></div><div><span style=\"font-size: 16px;\">3)</span><b style=\"font-size: 16px;\">&nbsp;</b><span style=\"font-size: 16px;\"> We are a pure tech-driven team inside Paytm — no unnecessary meetings, no bureaucracy.</span></div><div><span style=\"font-size: 16px;\">4)  You’ll work on critical platforms, live user-impacting systems, and future-proof engineering.</span></div><div><br></div><div><b style=\"font-size: 18px;\">Preferred Qualifications&nbsp;</b><span style=\"font-size: 16px;\">: Bachelor's/Master's Degree in Computer Science or equivalent</span></div>","descriptionBodyPlain":"Backend - Technical Lead \n\nAbout Us:\nPaytm is India’s largest digital payments and financial services platform, leading the mobile QR revolution. We power millions of businesses and individuals, and we’re building scalable, resilient systems to serve half a billion Indians and beyond.\n\nAbout the Role:\n1) As a Technical Lead, you’ll not just write code — you’ll design scalable architectures, coach engineers, and lead technology-first projects.\n2) You'll drive backend systems that support 100M+ DAUs, optimize APIs to sub-50ms latencies, and be a champion of engineering excellence.\n3) We expect you to actively use AI tools to accelerate architecture design, code reviews, prototyping, and developer productivity.\n\nWhat We're Looking For:\n1) 4 to 6 ears of hands-on backend engineering experience — Java/Nodejs.\n2) Proven ownership of high-scale distributed systems. Deep knowledge of microservices, messaging systems, caching, storage optimization, and cloud scalability.\n3) Clear architectural thinking; you can design systems for billions of transactions, not just millions.\n4) An AI-first mindset — you should know how to augment yourself with GPT and other AI coding tools to move 2x faster.\n5) Strong leadership skills — mentoring, code reviewing, pushing for engineering best practices.\n\nWhy You Should Join Us:\n1)  Massive ownership and real-world system building opportunities.\n2)  Work with AI, not against it — code smarter, architect smarter, and build smarter.\n3)  We are a pure tech-driven team inside Paytm — no unnecessary meetings, no bureaucracy.\n4)  You’ll work on critical platforms, live user-impacting systems, and future-proof engineering.\n\nPreferred Qualifications : Bachelor's/Master's Degree in Computer Science or equivalent\n","hostedUrl":"https://jobs.lever.co/paytm/46c10c59-437c-4a31-ae4c-c4e41f31d9f7","applyUrl":"https://jobs.lever.co/paytm/46c10c59-437c-4a31-ae4c-c4e41f31d9f7/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Noida, Uttar Pradesh","team":"Lending","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1789660006924,"descriptionPlain":"About Us\nPaytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.\n\nAbout the team\nOur lending analytics team owns the personal loan funnel end-to-end — from lead generation through disbursal —working across risk, product, growth, and call center operations to continuously improve conversion, approval rates, and disbursal volume across multiple lending partners.\n\nWhat you'll do\n\n• Own and monitor the personal loan funnel across multiple lending partners, tracking conversion, drop-off, and approval rates at each stage (lead, application, underwriting, disbursal)\n• Conduct cohort-level performance analysis to identify underperforming lender segments or funnel stages, and work with the risk team to refine approval logic\n• Design and maintain real-time dashboards (Looker) for cross-functional stakeholders across Business, Product, Growth, and Risk Tech teams\n• Build and maintain threshold-based alerting systems to flag funnel deviations and anomalies, enabling proactive response\n• Partner with the call center/operations team to design data-driven prioritization models that improve outreach efficiency and conversion\n• Analyze drop-off and retargeting opportunities to recover users lost at various funnel stages\n• Respond to ad-hoc data requests from finance, growth, and call center teams (disbursal reporting, trend diagnostics, etc.)\n• Identify opportunities to automate recurring reporting and manual workflows, including using AI tools, to improve team efficiency\n\nWhat we're looking for\n\n• 2–5 years of experience as a Business Analyst / Data Analyst, ideally in fintech, lending, or a related consumer- tech domain\n\n• Strong SQL skills; working knowledge of Python for basic data analysis is a plus\n• Hands-on experience with BI/dashboarding tools (Looker, Power BI, or similar)\n• Solid grasp of statistics and ability to translate data into clear, actionable business narratives\n• Experience working with or analyzing lending/credit/BNPL funnels is a strong plus\n• Comfort working cross-functionally with risk, product, growth, and operations teams\n• Bonus: experience using AI tools (e.g., Claude, ChatGPT) to automate reporting or analytical workflows\n• Google Apps Script and Spark experience is a plus\n\nNice to have\n• Experience negotiating or influencing external partner (e.g., lender/financier) risk criteria using data\n• Exposure to call center/ops prioritization or resource-allocation modeling\n\nJoin Us\nA collaborative, output-driven environment that brings cohesiveness across businesses through technology.\nOpportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.\nA solid 360 circle feedback culture supported by peer teams aligned with your goals.\n\nCompensation :\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us</b></div><div>Paytm is India's leading financial services company that offers full-stack payments &amp; financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.</div><div><br></div><div><b>About the team</b></div><div>Our lending analytics team owns the personal loan funnel end-to-end — from lead generation through disbursal —working across risk, product, growth, and call center operations to continuously improve conversion, approval rates, and disbursal volume across multiple lending partners.</div><div><br></div><div><b>What you'll do</b></div><div><br></div><div>• Own and monitor the personal loan funnel across multiple lending partners, tracking conversion, drop-off, and approval rates at each stage (lead, application, underwriting, disbursal)</div><div>• Conduct cohort-level performance analysis to identify underperforming lender segments or funnel stages, and work with the risk team to refine approval logic</div><div>• Design and maintain real-time dashboards (Looker) for cross-functional stakeholders across Business, Product, Growth, and Risk Tech teams</div><div>• Build and maintain threshold-based alerting systems to flag funnel deviations and anomalies, enabling proactive response</div><div>• Partner with the call center/operations team to design data-driven prioritization models that improve outreach efficiency and conversion</div><div>• Analyze drop-off and retargeting opportunities to recover users lost at various funnel stages</div><div>• Respond to ad-hoc data requests from finance, growth, and call center teams (disbursal reporting, trend diagnostics, etc.)</div><div>• Identify opportunities to automate recurring reporting and manual workflows, including using AI tools, to improve team efficiency</div><div><br></div><div><b>What we're looking for</b></div><div><br></div><div>• 2–5 years of experience as a Business Analyst / Data Analyst, ideally in fintech, lending, or a related consumer- tech domain</div><div><br></div><div>• Strong SQL skills; working knowledge of Python for basic data analysis is a plus</div><div>• Hands-on experience with BI/dashboarding tools (Looker, Power BI, or similar)</div><div>• Solid grasp of statistics and ability to translate data into clear, actionable business narratives</div><div>• Experience working with or analyzing lending/credit/BNPL funnels is a strong plus</div><div>• Comfort working cross-functionally with risk, product, growth, and operations teams</div><div>• Bonus: experience using AI tools (e.g., Claude, ChatGPT) to automate reporting or analytical workflows</div><div>• Google Apps Script and Spark experience is a plus</div><div><br></div><div><b>Nice to have</b></div><div>• Experience negotiating or influencing external partner (e.g., lender/financier) risk criteria using data</div><div>• Exposure to call center/ops prioritization or resource-allocation modeling</div><div><br></div><div><b>Join Us</b></div><div>A collaborative, output-driven environment that brings cohesiveness across businesses through technology.</div><div>Opportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.</div><div>A solid 360 circle feedback culture supported by peer teams aligned with your goals.</div><div><br></div><div><b>Compensation :</b></div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"99417427-aa53-454d-a483-3b7d2aa20c0c","lists":[],"text":"Business Analyst - Assistant Manager - Lending Reserve","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us</b></div><div>Paytm is India's leading financial services company that offers full-stack payments &amp; financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.</div><div><br></div><div><b>About the team</b></div><div>Our lending analytics team owns the personal loan funnel end-to-end — from lead generation through disbursal —working across risk, product, growth, and call center operations to continuously improve conversion, approval rates, and disbursal volume across multiple lending partners.</div><div><br></div><div><b>What you'll do</b></div><div><br></div><div>• Own and monitor the personal loan funnel across multiple lending partners, tracking conversion, drop-off, and approval rates at each stage (lead, application, underwriting, disbursal)</div><div>• Conduct cohort-level performance analysis to identify underperforming lender segments or funnel stages, and work with the risk team to refine approval logic</div><div>• Design and maintain real-time dashboards (Looker) for cross-functional stakeholders across Business, Product, Growth, and Risk Tech teams</div><div>• Build and maintain threshold-based alerting systems to flag funnel deviations and anomalies, enabling proactive response</div><div>• Partner with the call center/operations team to design data-driven prioritization models that improve outreach efficiency and conversion</div><div>• Analyze drop-off and retargeting opportunities to recover users lost at various funnel stages</div><div>• Respond to ad-hoc data requests from finance, growth, and call center teams (disbursal reporting, trend diagnostics, etc.)</div><div>• Identify opportunities to automate recurring reporting and manual workflows, including using AI tools, to improve team efficiency</div><div><br></div><div><b>What we're looking for</b></div><div><br></div><div>• 2–5 years of experience as a Business Analyst / Data Analyst, ideally in fintech, lending, or a related consumer- tech domain</div><div><br></div><div>• Strong SQL skills; working knowledge of Python for basic data analysis is a plus</div><div>• Hands-on experience with BI/dashboarding tools (Looker, Power BI, or similar)</div><div>• Solid grasp of statistics and ability to translate data into clear, actionable business narratives</div><div>• Experience working with or analyzing lending/credit/BNPL funnels is a strong plus</div><div>• Comfort working cross-functionally with risk, product, growth, and operations teams</div><div>• Bonus: experience using AI tools (e.g., Claude, ChatGPT) to automate reporting or analytical workflows</div><div>• Google Apps Script and Spark experience is a plus</div><div><br></div><div><b>Nice to have</b></div><div>• Experience negotiating or influencing external partner (e.g., lender/financier) risk criteria using data</div><div>• Exposure to call center/ops prioritization or resource-allocation modeling</div><div><br></div><div><b>Join Us</b></div><div>A collaborative, output-driven environment that brings cohesiveness across businesses through technology.</div><div>Opportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.</div><div>A solid 360 circle feedback culture supported by peer teams aligned with your goals.</div><div><br></div><div><b>Compensation :</b></div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us\nPaytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.\n\nAbout the team\nOur lending analytics team owns the personal loan funnel end-to-end — from lead generation through disbursal —working across risk, product, growth, and call center operations to continuously improve conversion, approval rates, and disbursal volume across multiple lending partners.\n\nWhat you'll do\n\n• Own and monitor the personal loan funnel across multiple lending partners, tracking conversion, drop-off, and approval rates at each stage (lead, application, underwriting, disbursal)\n• Conduct cohort-level performance analysis to identify underperforming lender segments or funnel stages, and work with the risk team to refine approval logic\n• Design and maintain real-time dashboards (Looker) for cross-functional stakeholders across Business, Product, Growth, and Risk Tech teams\n• Build and maintain threshold-based alerting systems to flag funnel deviations and anomalies, enabling proactive response\n• Partner with the call center/operations team to design data-driven prioritization models that improve outreach efficiency and conversion\n• Analyze drop-off and retargeting opportunities to recover users lost at various funnel stages\n• Respond to ad-hoc data requests from finance, growth, and call center teams (disbursal reporting, trend diagnostics, etc.)\n• Identify opportunities to automate recurring reporting and manual workflows, including using AI tools, to improve team efficiency\n\nWhat we're looking for\n\n• 2–5 years of experience as a Business Analyst / Data Analyst, ideally in fintech, lending, or a related consumer- tech domain\n\n• Strong SQL skills; working knowledge of Python for basic data analysis is a plus\n• Hands-on experience with BI/dashboarding tools (Looker, Power BI, or similar)\n• Solid grasp of statistics and ability to translate data into clear, actionable business narratives\n• Experience working with or analyzing lending/credit/BNPL funnels is a strong plus\n• Comfort working cross-functionally with risk, product, growth, and operations teams\n• Bonus: experience using AI tools (e.g., Claude, ChatGPT) to automate reporting or analytical workflows\n• Google Apps Script and Spark experience is a plus\n\nNice to have\n• Experience negotiating or influencing external partner (e.g., lender/financier) risk criteria using data\n• Exposure to call center/ops prioritization or resource-allocation modeling\n\nJoin Us\nA collaborative, output-driven environment that brings cohesiveness across businesses through technology.\nOpportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.\nA solid 360 circle feedback culture supported by peer teams aligned with your goals.\n\nCompensation :\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/99417427-aa53-454d-a483-3b7d2aa20c0c","applyUrl":"https://jobs.lever.co/paytm/99417427-aa53-454d-a483-3b7d2aa20c0c/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Noida, Uttar Pradesh","team":"Gold","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1787300891101,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nABOUT THE ROLE\nDigital Gold & Silver is one of the fastest-scaling propositions in the Wealth portfolio. As Senior Business Analyst, you will own the numbers end to end from acquisition through retention, churn, revenue and GMV. This is not a reporting role: you will frame problems independently, find root causes, size opportunities, and convert them into growth recommendations that Marketing and Business teams act on.\n\nKEY RESPONSIBILITIES\n\nBusiness Insights & Growth\n• Drive data-led growth across the acquisition, retention, churn, revenue and GMV lifecycle.\n• Own deep-dive analytics to identify key drivers and opportunities for acquisition, engagement, retention and churn reduction.\n• Drive Revenue and GMV growth in line with the Annual Operating Plan (AOP) through actionable insights and growth recommendations.\n\nCustomer & Lifecycle Analytics\n• Analyse cohorts, journeys, segments and behavioural trends to improve customer lifetime value and repeat transactions.\n• Build cohort and retention frameworks (D0/D7/D30, monthly triangles) across new, reactivated and repeat users.\n• Diagnose churn and cancellation drivers and recommend structural fixes, not surface-level corrections.\n\nCampaign Efficacy &  Attribution\n• Measure and optimize campaign efficacy — identifying the right segments, propositions, channels and levers to maximize incremental GMV and revenue.\n• Conduct funnel, cohort, campaign and attribution analysis to identify performance gaps and recommend corrective actions.\n• Reconcile promotional burn against incremental GMV; establish ROI and cost-per-incremental-user benchmarks by campaign and segment.\n• Analyse A/B tests and control-group experiments to isolate true incrementality. Metrics, Dashboards & Models\n• Build and track key business metrics, dashboards, performance frameworks and analytical models to monitor growth against AOP.\n• Own metric definitions and data integrity; maintain a single source of truth across teams.\n• Develop forecasting and scenario models for GMV, revenue and user base to support planning cycles.\n\nStakeholder Partnership\n• Partner closely with Product, Marketing, Growth, DWH and Business teams to convert insights into measurable outcomes.\n• Translate complex data into clear, actionable narratives for senior stakeholders and drive data-backed decision- making.\n• Own analytical inputs for MBRs and business reviews — with a clear storyline, not just charts.\n\nREQUIREMENTS\nExperience\n• 5–7 years in business analytics, growth analytics or data science — preferably in consumer internet, fintech, e- commerce or financial services.\n• Demonstrated ownership of a product vertical or growth charter with measurable business impact.\n• Experience with large-scale transactional and behavioural datasets in a high-velocity consumer business.\n\nTechnical Skills\n• SQL — advanced: complex joins, window functions, CTEs and query optimization on large distributed datasets (Trino/Presto/Hive/Redshift/BigQuery).\n• Python — pandas, numpy, statistical testing and automation; modelling libraries a plus.\n• Advanced Excel — pivots, complex formulas &amp; macros\n• Data Modelling — dimensional modelling, star/snowflake schemas, event and funnel data structures, metric-layer design.\n• Data Visualization — Tableau, Power BI, Superset or equivalent; dashboards that get used, not just built.\n• Product &amp; Web Analytics — Google Analytics, CleverTap, Mixpanel, Amplitude or Firebase for funnel and journey analysis.\n\nAnalytical & Business Capabilities\n• Strong command of cohort analysis, funnel analysis, retention curves, LTV modelling, attribution methodologies and experiment design.\n• Comfort with significance testing, regression, segmentation and clustering techniques.\n• Commercial instinct — able to connect a metric movement to the underlying business mechanic and the money at stake.\n• Excellent communication; able to defend a recommendation with evidence in front of senior leadership.\n\nEducation\n• Bachelor’s in Engineering, Statistics, Mathematics, Economics or a related quantitative discipline. MBA or Master’s in a quantitative field preferred.\n\nGOOD TO HAVE\n• Exposure to wealth, investments, savings or commodity-linked products.\n• Experience with SIP / recurring-payment analytics, including mandate and autopay behaviour.\n• Familiarity with pricing, margin and unit-economics analysis.\n• Experience mentoring junior analysts.\n\nCORE COMPETENCIES\n• Diagnostic mindset — pushes past the symptom to the root cause.\n• Rigour — validates counts and stress-tests assumptions before publishing.\n• Ownership — treats the business target as their own.\n• Clarity — reduces complexity to a decision, not a data dump.\n• Constructive dissent — challenges assumptions and targets with data, early.\n\nWhy join us?   \nA collaborative output driven program that brings cohesiveness across businesses through technology   \nImprove the average revenue per use by increasing the cross-sell opportunities   \nA solid 360 feedback from your peer teams on your support of their goals   Respect, that is earned, not demanded from your peers and manager   \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25  mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit  for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is  brewing here. It’s your opportunity to be a part of the story.\n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</div><div><br></div><div><b>ABOUT THE ROLE</b></div><div>Digital Gold &amp; Silver is one of the fastest-scaling propositions in the Wealth portfolio. As Senior Business Analyst, you will own the numbers end to end from acquisition through retention, churn, revenue and GMV. This is not a reporting role: you will frame problems independently, find root causes, size opportunities, and convert them into growth recommendations that Marketing and Business teams act on.</div><div><br></div><div><b>KEY RESPONSIBILITIES</b></div><div><br></div><div>Business Insights &amp; Growth</div><div>• Drive data-led growth across the acquisition, retention, churn, revenue and GMV lifecycle.</div><div>• Own deep-dive analytics to identify key drivers and opportunities for acquisition, engagement, retention and churn reduction.</div><div>• Drive Revenue and GMV growth in line with the Annual Operating Plan (AOP) through actionable insights and growth recommendations.</div><div><br></div><div>Customer &amp; Lifecycle Analytics</div><div>• Analyse cohorts, journeys, segments and behavioural trends to improve customer lifetime value and repeat transactions.</div><div>• Build cohort and retention frameworks (D0/D7/D30, monthly triangles) across new, reactivated and repeat users.</div><div>• Diagnose churn and cancellation drivers and recommend structural fixes, not surface-level corrections.</div><div><br></div><div>Campaign Efficacy &amp;  Attribution</div><div>• Measure and optimize campaign efficacy — identifying the right segments, propositions, channels and levers to maximize incremental GMV and revenue.</div><div>• Conduct funnel, cohort, campaign and attribution analysis to identify performance gaps and recommend corrective actions.</div><div>• Reconcile promotional burn against incremental GMV; establish ROI and cost-per-incremental-user benchmarks by campaign and segment.</div><div>• Analyse A/B tests and control-group experiments to isolate true incrementality. Metrics, Dashboards &amp; Models</div><div>• Build and track key business metrics, dashboards, performance frameworks and analytical models to monitor growth against AOP.</div><div>• Own metric definitions and data integrity; maintain a single source of truth across teams.</div><div>• Develop forecasting and scenario models for GMV, revenue and user base to support planning cycles.</div><div><br></div><div>Stakeholder Partnership</div><div>• Partner closely with Product, Marketing, Growth, DWH and Business teams to convert insights into measurable outcomes.</div><div>• Translate complex data into clear, actionable narratives for senior stakeholders and drive data-backed decision- making.</div><div>• Own analytical inputs for MBRs and business reviews — with a clear storyline, not just charts.</div><div><br></div><div><b>REQUIREMENTS</b></div><div>Experience</div><div>• 5–7 years in business analytics, growth analytics or data science — preferably in consumer internet, fintech, e- commerce or financial services.</div><div>• Demonstrated ownership of a product vertical or growth charter with measurable business impact.</div><div>• Experience with large-scale transactional and behavioural datasets in a high-velocity consumer business.</div><div><br></div><div>Technical Skills</div><div>• SQL — advanced: complex joins, window functions, CTEs and query optimization on large distributed datasets (Trino/Presto/Hive/Redshift/BigQuery).</div><div>• Python — pandas, numpy, statistical testing and automation; modelling libraries a plus.</div><div>• Advanced Excel — pivots, complex formulas &amp;amp; macros</div><div>• Data Modelling — dimensional modelling, star/snowflake schemas, event and funnel data structures, metric-layer design.</div><div>• Data Visualization — Tableau, Power BI, Superset or equivalent; dashboards that get used, not just built.</div><div>• Product &amp;amp; Web Analytics — Google Analytics, CleverTap, Mixpanel, Amplitude or Firebase for funnel and journey analysis.</div><div><br></div><div>Analytical &amp; Business Capabilities</div><div>• Strong command of cohort analysis, funnel analysis, retention curves, LTV modelling, attribution methodologies and experiment design.</div><div>• Comfort with significance testing, regression, segmentation and clustering techniques.</div><div>• Commercial instinct — able to connect a metric movement to the underlying business mechanic and the money at stake.</div><div>• Excellent communication; able to defend a recommendation with evidence in front of senior leadership.</div><div><br></div><div>Education</div><div>• Bachelor’s in Engineering, Statistics, Mathematics, Economics or a related quantitative discipline. MBA or Master’s in a quantitative field preferred.</div><div><br></div><div>GOOD TO HAVE</div><div>• Exposure to wealth, investments, savings or commodity-linked products.</div><div>• Experience with SIP / recurring-payment analytics, including mandate and autopay behaviour.</div><div>• Familiarity with pricing, margin and unit-economics analysis.</div><div>• Experience mentoring junior analysts.</div><div><br></div><div>CORE COMPETENCIES</div><div>• Diagnostic mindset — pushes past the symptom to the root cause.</div><div>• Rigour — validates counts and stress-tests assumptions before publishing.</div><div>• Ownership — treats the business target as their own.</div><div>• Clarity — reduces complexity to a decision, not a data dump.</div><div>• Constructive dissent — challenges assumptions and targets with data, early.</div><div><br></div><div><b>Why join us?   </b></div><div>A collaborative output driven program that brings cohesiveness across businesses through technology   </div><div>Improve the average revenue per use by increasing the cross-sell opportunities   </div><div>A solid 360 feedback from your peer teams on your support of their goals   Respect, that is earned, not demanded from your peers and manager   </div><div><br></div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25  mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit  for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is  brewing here. It’s your opportunity to be a part of the story.</div>","id":"ab166330-5876-488e-b90c-749df6e871b1","lists":[],"text":"Business Analytics- Paytm Gold | Experience : 5-7 yrs","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</div><div><br></div><div><b>ABOUT THE ROLE</b></div><div>Digital Gold &amp; Silver is one of the fastest-scaling propositions in the Wealth portfolio. As Senior Business Analyst, you will own the numbers end to end from acquisition through retention, churn, revenue and GMV. This is not a reporting role: you will frame problems independently, find root causes, size opportunities, and convert them into growth recommendations that Marketing and Business teams act on.</div><div><br></div><div><b>KEY RESPONSIBILITIES</b></div><div><br></div><div>Business Insights &amp; Growth</div><div>• Drive data-led growth across the acquisition, retention, churn, revenue and GMV lifecycle.</div><div>• Own deep-dive analytics to identify key drivers and opportunities for acquisition, engagement, retention and churn reduction.</div><div>• Drive Revenue and GMV growth in line with the Annual Operating Plan (AOP) through actionable insights and growth recommendations.</div><div><br></div><div>Customer &amp; Lifecycle Analytics</div><div>• Analyse cohorts, journeys, segments and behavioural trends to improve customer lifetime value and repeat transactions.</div><div>• Build cohort and retention frameworks (D0/D7/D30, monthly triangles) across new, reactivated and repeat users.</div><div>• Diagnose churn and cancellation drivers and recommend structural fixes, not surface-level corrections.</div><div><br></div><div>Campaign Efficacy &amp;  Attribution</div><div>• Measure and optimize campaign efficacy — identifying the right segments, propositions, channels and levers to maximize incremental GMV and revenue.</div><div>• Conduct funnel, cohort, campaign and attribution analysis to identify performance gaps and recommend corrective actions.</div><div>• Reconcile promotional burn against incremental GMV; establish ROI and cost-per-incremental-user benchmarks by campaign and segment.</div><div>• Analyse A/B tests and control-group experiments to isolate true incrementality. Metrics, Dashboards &amp; Models</div><div>• Build and track key business metrics, dashboards, performance frameworks and analytical models to monitor growth against AOP.</div><div>• Own metric definitions and data integrity; maintain a single source of truth across teams.</div><div>• Develop forecasting and scenario models for GMV, revenue and user base to support planning cycles.</div><div><br></div><div>Stakeholder Partnership</div><div>• Partner closely with Product, Marketing, Growth, DWH and Business teams to convert insights into measurable outcomes.</div><div>• Translate complex data into clear, actionable narratives for senior stakeholders and drive data-backed decision- making.</div><div>• Own analytical inputs for MBRs and business reviews — with a clear storyline, not just charts.</div><div><br></div><div><b>REQUIREMENTS</b></div><div>Experience</div><div>• 5–7 years in business analytics, growth analytics or data science — preferably in consumer internet, fintech, e- commerce or financial services.</div><div>• Demonstrated ownership of a product vertical or growth charter with measurable business impact.</div><div>• Experience with large-scale transactional and behavioural datasets in a high-velocity consumer business.</div><div><br></div><div>Technical Skills</div><div>• SQL — advanced: complex joins, window functions, CTEs and query optimization on large distributed datasets (Trino/Presto/Hive/Redshift/BigQuery).</div><div>• Python — pandas, numpy, statistical testing and automation; modelling libraries a plus.</div><div>• Advanced Excel — pivots, complex formulas &amp;amp; macros</div><div>• Data Modelling — dimensional modelling, star/snowflake schemas, event and funnel data structures, metric-layer design.</div><div>• Data Visualization — Tableau, Power BI, Superset or equivalent; dashboards that get used, not just built.</div><div>• Product &amp;amp; Web Analytics — Google Analytics, CleverTap, Mixpanel, Amplitude or Firebase for funnel and journey analysis.</div><div><br></div><div>Analytical &amp; Business Capabilities</div><div>• Strong command of cohort analysis, funnel analysis, retention curves, LTV modelling, attribution methodologies and experiment design.</div><div>• Comfort with significance testing, regression, segmentation and clustering techniques.</div><div>• Commercial instinct — able to connect a metric movement to the underlying business mechanic and the money at stake.</div><div>• Excellent communication; able to defend a recommendation with evidence in front of senior leadership.</div><div><br></div><div>Education</div><div>• Bachelor’s in Engineering, Statistics, Mathematics, Economics or a related quantitative discipline. MBA or Master’s in a quantitative field preferred.</div><div><br></div><div>GOOD TO HAVE</div><div>• Exposure to wealth, investments, savings or commodity-linked products.</div><div>• Experience with SIP / recurring-payment analytics, including mandate and autopay behaviour.</div><div>• Familiarity with pricing, margin and unit-economics analysis.</div><div>• Experience mentoring junior analysts.</div><div><br></div><div>CORE COMPETENCIES</div><div>• Diagnostic mindset — pushes past the symptom to the root cause.</div><div>• Rigour — validates counts and stress-tests assumptions before publishing.</div><div>• Ownership — treats the business target as their own.</div><div>• Clarity — reduces complexity to a decision, not a data dump.</div><div>• Constructive dissent — challenges assumptions and targets with data, early.</div><div><br></div><div><b>Why join us?   </b></div><div>A collaborative output driven program that brings cohesiveness across businesses through technology   </div><div>Improve the average revenue per use by increasing the cross-sell opportunities   </div><div>A solid 360 feedback from your peer teams on your support of their goals   Respect, that is earned, not demanded from your peers and manager   </div><div><br></div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25  mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit  for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is  brewing here. It’s your opportunity to be a part of the story.</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nABOUT THE ROLE\nDigital Gold & Silver is one of the fastest-scaling propositions in the Wealth portfolio. As Senior Business Analyst, you will own the numbers end to end from acquisition through retention, churn, revenue and GMV. This is not a reporting role: you will frame problems independently, find root causes, size opportunities, and convert them into growth recommendations that Marketing and Business teams act on.\n\nKEY RESPONSIBILITIES\n\nBusiness Insights & Growth\n• Drive data-led growth across the acquisition, retention, churn, revenue and GMV lifecycle.\n• Own deep-dive analytics to identify key drivers and opportunities for acquisition, engagement, retention and churn reduction.\n• Drive Revenue and GMV growth in line with the Annual Operating Plan (AOP) through actionable insights and growth recommendations.\n\nCustomer & Lifecycle Analytics\n• Analyse cohorts, journeys, segments and behavioural trends to improve customer lifetime value and repeat transactions.\n• Build cohort and retention frameworks (D0/D7/D30, monthly triangles) across new, reactivated and repeat users.\n• Diagnose churn and cancellation drivers and recommend structural fixes, not surface-level corrections.\n\nCampaign Efficacy &  Attribution\n• Measure and optimize campaign efficacy — identifying the right segments, propositions, channels and levers to maximize incremental GMV and revenue.\n• Conduct funnel, cohort, campaign and attribution analysis to identify performance gaps and recommend corrective actions.\n• Reconcile promotional burn against incremental GMV; establish ROI and cost-per-incremental-user benchmarks by campaign and segment.\n• Analyse A/B tests and control-group experiments to isolate true incrementality. Metrics, Dashboards & Models\n• Build and track key business metrics, dashboards, performance frameworks and analytical models to monitor growth against AOP.\n• Own metric definitions and data integrity; maintain a single source of truth across teams.\n• Develop forecasting and scenario models for GMV, revenue and user base to support planning cycles.\n\nStakeholder Partnership\n• Partner closely with Product, Marketing, Growth, DWH and Business teams to convert insights into measurable outcomes.\n• Translate complex data into clear, actionable narratives for senior stakeholders and drive data-backed decision- making.\n• Own analytical inputs for MBRs and business reviews — with a clear storyline, not just charts.\n\nREQUIREMENTS\nExperience\n• 5–7 years in business analytics, growth analytics or data science — preferably in consumer internet, fintech, e- commerce or financial services.\n• Demonstrated ownership of a product vertical or growth charter with measurable business impact.\n• Experience with large-scale transactional and behavioural datasets in a high-velocity consumer business.\n\nTechnical Skills\n• SQL — advanced: complex joins, window functions, CTEs and query optimization on large distributed datasets (Trino/Presto/Hive/Redshift/BigQuery).\n• Python — pandas, numpy, statistical testing and automation; modelling libraries a plus.\n• Advanced Excel — pivots, complex formulas &amp; macros\n• Data Modelling — dimensional modelling, star/snowflake schemas, event and funnel data structures, metric-layer design.\n• Data Visualization — Tableau, Power BI, Superset or equivalent; dashboards that get used, not just built.\n• Product &amp; Web Analytics — Google Analytics, CleverTap, Mixpanel, Amplitude or Firebase for funnel and journey analysis.\n\nAnalytical & Business Capabilities\n• Strong command of cohort analysis, funnel analysis, retention curves, LTV modelling, attribution methodologies and experiment design.\n• Comfort with significance testing, regression, segmentation and clustering techniques.\n• Commercial instinct — able to connect a metric movement to the underlying business mechanic and the money at stake.\n• Excellent communication; able to defend a recommendation with evidence in front of senior leadership.\n\nEducation\n• Bachelor’s in Engineering, Statistics, Mathematics, Economics or a related quantitative discipline. MBA or Master’s in a quantitative field preferred.\n\nGOOD TO HAVE\n• Exposure to wealth, investments, savings or commodity-linked products.\n• Experience with SIP / recurring-payment analytics, including mandate and autopay behaviour.\n• Familiarity with pricing, margin and unit-economics analysis.\n• Experience mentoring junior analysts.\n\nCORE COMPETENCIES\n• Diagnostic mindset — pushes past the symptom to the root cause.\n• Rigour — validates counts and stress-tests assumptions before publishing.\n• Ownership — treats the business target as their own.\n• Clarity — reduces complexity to a decision, not a data dump.\n• Constructive dissent — challenges assumptions and targets with data, early.\n\nWhy join us?   \nA collaborative output driven program that brings cohesiveness across businesses through technology   \nImprove the average revenue per use by increasing the cross-sell opportunities   \nA solid 360 feedback from your peer teams on your support of their goals   Respect, that is earned, not demanded from your peers and manager   \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25  mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit  for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is  brewing here. It’s your opportunity to be a part of the story.\n","hostedUrl":"https://jobs.lever.co/paytm/ab166330-5876-488e-b90c-749df6e871b1","applyUrl":"https://jobs.lever.co/paytm/ab166330-5876-488e-b90c-749df6e871b1/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Finance","location":"Noida, Uttar Pradesh","team":"Business Finance","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1784707089659,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nRole Overview\nWe are seeking an energetic, analytical, and business-focused Manager – Business Finance to join our Lending Finance team. In this role, you will act as a key financial partner to business leads, product managers, and risk teams across Personal Loans, Merchant Loans, and Credit Cards portfolios.\nYou will be responsible for driving financial planning, developing bottom-up revenue models, tracking portfolio yields/costs, and delivering actionable insights to the CFO and CEO to maximize profitability and operational efficiency.\n\nKey Responsibilities\n\n1. Revenue Modelling & Portfolio Economics\n- Build, maintain, and refine end-to-end financial & revenue models for lending products (Merchant Loans, Personal Loans, Postpaid).\nModel monthly/daily interest accruals, processing fee (PF) yields, First Loss Default Guarantee (FLDG) provisions, collection costs, and Cost of Funds (COF) across diverse lender partners.\n- Conduct scenario modelling (AOP vs. Actuals, MBR updates, Team Plans) to assess the impact of take-rate changes, volume mix shifts, and credit policy tightening.\n\n2. Business Partnering & Decision Support\n- Act as a co-pilot to Business Heads to evaluate new commercial constructs, lender tie-ups, and product feature launches.\n- Analyze unit economics (Revenue per Disbursed/Booked Card, Net ROI, Take Rates, Risk-Adjusted Returns) at a product and lender level to guide business strategy.\n- Analyze risk vs. return trade-offs (GCL vs. Net ROI) across partner lenders to optimize portfolio allocation.\n\n3. Financial Planning & Analysis (FP&A)\n- Lead the Annual Operating Plan (AOP) creation, monthly business reviews (MBR), and quarterly rolling forecasts.\n- Perform variance analysis (Actuals vs. AOP / MBR / Team Plan) for Disbursements, Revenue, Gross Margin, and Business EBITDA.\n- Drive tight cost management across COGS (API/Bureau, AWS, FLDG provisions) and Opex (Promotional Expense, Collections, Manpower).\n\n4. Leadership Reporting & Management Information\n- Prepare crisp, CEO/CFO-ready executive updates, flash reports, and board presentations highlighting core drivers, margin bridges, and key operational metrics.\n- Ensure data integrity and seamless tracking of activation metrics, loan book sizing, and revenue realization.\n\nKey Qualifications & Skills\nEducation: Chartered Accountant (CA) or MBA in Finance from a top-tier institute.\nExperience: 4–5 years of progressive experience in Business Finance, FP&A, or Financial Strategy.\nDomain Expertise: Prior experience in Fintech, NBFCs, Retail Banks, or Lending Platforms is strongly preferred. Deep understanding of lending P&L drivers (Interest Income, PF, FLDG, Loss Provisions, Bureau/API costs) is a major plus.\nFinancial Modelling: Advanced Excel modelling skills (ability to build loan book projections, waterfall mechanics, and daily/monthly accrual frameworks from scratch).\nAnalytical Mindset: Proficiency in handling large datasets, identifying underlying patterns, and translating complex financial data into business stories.\n\n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Role Overview</b></div><div>We are seeking an energetic, analytical, and business-focused Manager – Business Finance to join our Lending Finance team. In this role, you will act as a key financial partner to business leads, product managers, and risk teams across Personal Loans, Merchant Loans, and Credit Cards portfolios.</div><div>You will be responsible for driving financial planning, developing bottom-up revenue models, tracking portfolio yields/costs, and delivering actionable insights to the CFO and CEO to maximize profitability and operational efficiency.</div><div><br></div><div><b>Key Responsibilities</b></div><div><br></div><div><b>1. Revenue Modelling &amp; Portfolio Economics</b></div><div>- Build, maintain, and refine end-to-end financial &amp; revenue models for lending products (Merchant Loans, Personal Loans, Postpaid).</div><div>Model monthly/daily interest accruals, processing fee (PF) yields, First Loss Default Guarantee (FLDG) provisions, collection costs, and Cost of Funds (COF) across diverse lender partners.</div><div>- Conduct scenario modelling (AOP vs. Actuals, MBR updates, Team Plans) to assess the impact of take-rate changes, volume mix shifts, and credit policy tightening.</div><div><br></div><div><b>2. Business Partnering &amp; Decision Support</b></div><div>- Act as a co-pilot to Business Heads to evaluate new commercial constructs, lender tie-ups, and product feature launches.</div><div>- Analyze unit economics (Revenue per Disbursed/Booked Card, Net ROI, Take Rates, Risk-Adjusted Returns) at a product and lender level to guide business strategy.</div><div>- Analyze risk vs. return trade-offs (GCL vs. Net ROI) across partner lenders to optimize portfolio allocation.</div><div><br></div><div><b>3. Financial Planning &amp; Analysis (FP&amp;A)</b></div><div>- Lead the Annual Operating Plan (AOP) creation, monthly business reviews (MBR), and quarterly rolling forecasts.</div><div>- Perform variance analysis (Actuals vs. AOP / MBR / Team Plan) for Disbursements, Revenue, Gross Margin, and Business EBITDA.</div><div>- Drive tight cost management across COGS (API/Bureau, AWS, FLDG provisions) and Opex (Promotional Expense, Collections, Manpower).</div><div><br></div><div><b>4. Leadership Reporting &amp; Management Information</b></div><div>- Prepare crisp, CEO/CFO-ready executive updates, flash reports, and board presentations highlighting core drivers, margin bridges, and key operational metrics.</div><div>- Ensure data integrity and seamless tracking of activation metrics, loan book sizing, and revenue realization.</div><div><br></div><div><b>Key Qualifications &amp; Skills</b></div><div><b>Education: </b>Chartered Accountant (CA) or MBA in Finance from a top-tier institute.</div><div><b>Experience: </b>4–5 years of progressive experience in Business Finance, FP&amp;A, or Financial Strategy.</div><div><b>Domain Expertise: </b>Prior experience in Fintech, NBFCs, Retail Banks, or Lending Platforms is strongly preferred. Deep understanding of lending P&amp;L drivers (Interest Income, PF, FLDG, Loss Provisions, Bureau/API costs) is a major plus.</div><div><b>Financial Modelling:</b> Advanced Excel modelling skills (ability to build loan book projections, waterfall mechanics, and daily/monthly accrual frameworks from scratch).</div><div><b>Analytical Mindset: </b>Proficiency in handling large datasets, identifying underlying patterns, and translating complex financial data into business stories.</div><div><br></div>","id":"837c89a3-3598-410c-a0a3-3af4927a42ed","lists":[],"text":"Business Finance (Lending)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Role Overview</b></div><div>We are seeking an energetic, analytical, and business-focused Manager – Business Finance to join our Lending Finance team. In this role, you will act as a key financial partner to business leads, product managers, and risk teams across Personal Loans, Merchant Loans, and Credit Cards portfolios.</div><div>You will be responsible for driving financial planning, developing bottom-up revenue models, tracking portfolio yields/costs, and delivering actionable insights to the CFO and CEO to maximize profitability and operational efficiency.</div><div><br></div><div><b>Key Responsibilities</b></div><div><br></div><div><b>1. Revenue Modelling &amp; Portfolio Economics</b></div><div>- Build, maintain, and refine end-to-end financial &amp; revenue models for lending products (Merchant Loans, Personal Loans, Postpaid).</div><div>Model monthly/daily interest accruals, processing fee (PF) yields, First Loss Default Guarantee (FLDG) provisions, collection costs, and Cost of Funds (COF) across diverse lender partners.</div><div>- Conduct scenario modelling (AOP vs. Actuals, MBR updates, Team Plans) to assess the impact of take-rate changes, volume mix shifts, and credit policy tightening.</div><div><br></div><div><b>2. Business Partnering &amp; Decision Support</b></div><div>- Act as a co-pilot to Business Heads to evaluate new commercial constructs, lender tie-ups, and product feature launches.</div><div>- Analyze unit economics (Revenue per Disbursed/Booked Card, Net ROI, Take Rates, Risk-Adjusted Returns) at a product and lender level to guide business strategy.</div><div>- Analyze risk vs. return trade-offs (GCL vs. Net ROI) across partner lenders to optimize portfolio allocation.</div><div><br></div><div><b>3. Financial Planning &amp; Analysis (FP&amp;A)</b></div><div>- Lead the Annual Operating Plan (AOP) creation, monthly business reviews (MBR), and quarterly rolling forecasts.</div><div>- Perform variance analysis (Actuals vs. AOP / MBR / Team Plan) for Disbursements, Revenue, Gross Margin, and Business EBITDA.</div><div>- Drive tight cost management across COGS (API/Bureau, AWS, FLDG provisions) and Opex (Promotional Expense, Collections, Manpower).</div><div><br></div><div><b>4. Leadership Reporting &amp; Management Information</b></div><div>- Prepare crisp, CEO/CFO-ready executive updates, flash reports, and board presentations highlighting core drivers, margin bridges, and key operational metrics.</div><div>- Ensure data integrity and seamless tracking of activation metrics, loan book sizing, and revenue realization.</div><div><br></div><div><b>Key Qualifications &amp; Skills</b></div><div><b>Education: </b>Chartered Accountant (CA) or MBA in Finance from a top-tier institute.</div><div><b>Experience: </b>4–5 years of progressive experience in Business Finance, FP&amp;A, or Financial Strategy.</div><div><b>Domain Expertise: </b>Prior experience in Fintech, NBFCs, Retail Banks, or Lending Platforms is strongly preferred. Deep understanding of lending P&amp;L drivers (Interest Income, PF, FLDG, Loss Provisions, Bureau/API costs) is a major plus.</div><div><b>Financial Modelling:</b> Advanced Excel modelling skills (ability to build loan book projections, waterfall mechanics, and daily/monthly accrual frameworks from scratch).</div><div><b>Analytical Mindset: </b>Proficiency in handling large datasets, identifying underlying patterns, and translating complex financial data into business stories.</div><div><br></div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nRole Overview\nWe are seeking an energetic, analytical, and business-focused Manager – Business Finance to join our Lending Finance team. In this role, you will act as a key financial partner to business leads, product managers, and risk teams across Personal Loans, Merchant Loans, and Credit Cards portfolios.\nYou will be responsible for driving financial planning, developing bottom-up revenue models, tracking portfolio yields/costs, and delivering actionable insights to the CFO and CEO to maximize profitability and operational efficiency.\n\nKey Responsibilities\n\n1. Revenue Modelling & Portfolio Economics\n- Build, maintain, and refine end-to-end financial & revenue models for lending products (Merchant Loans, Personal Loans, Postpaid).\nModel monthly/daily interest accruals, processing fee (PF) yields, First Loss Default Guarantee (FLDG) provisions, collection costs, and Cost of Funds (COF) across diverse lender partners.\n- Conduct scenario modelling (AOP vs. Actuals, MBR updates, Team Plans) to assess the impact of take-rate changes, volume mix shifts, and credit policy tightening.\n\n2. Business Partnering & Decision Support\n- Act as a co-pilot to Business Heads to evaluate new commercial constructs, lender tie-ups, and product feature launches.\n- Analyze unit economics (Revenue per Disbursed/Booked Card, Net ROI, Take Rates, Risk-Adjusted Returns) at a product and lender level to guide business strategy.\n- Analyze risk vs. return trade-offs (GCL vs. Net ROI) across partner lenders to optimize portfolio allocation.\n\n3. Financial Planning & Analysis (FP&A)\n- Lead the Annual Operating Plan (AOP) creation, monthly business reviews (MBR), and quarterly rolling forecasts.\n- Perform variance analysis (Actuals vs. AOP / MBR / Team Plan) for Disbursements, Revenue, Gross Margin, and Business EBITDA.\n- Drive tight cost management across COGS (API/Bureau, AWS, FLDG provisions) and Opex (Promotional Expense, Collections, Manpower).\n\n4. Leadership Reporting & Management Information\n- Prepare crisp, CEO/CFO-ready executive updates, flash reports, and board presentations highlighting core drivers, margin bridges, and key operational metrics.\n- Ensure data integrity and seamless tracking of activation metrics, loan book sizing, and revenue realization.\n\nKey Qualifications & Skills\nEducation: Chartered Accountant (CA) or MBA in Finance from a top-tier institute.\nExperience: 4–5 years of progressive experience in Business Finance, FP&A, or Financial Strategy.\nDomain Expertise: Prior experience in Fintech, NBFCs, Retail Banks, or Lending Platforms is strongly preferred. Deep understanding of lending P&L drivers (Interest Income, PF, FLDG, Loss Provisions, Bureau/API costs) is a major plus.\nFinancial Modelling: Advanced Excel modelling skills (ability to build loan book projections, waterfall mechanics, and daily/monthly accrual frameworks from scratch).\nAnalytical Mindset: Proficiency in handling large datasets, identifying underlying patterns, and translating complex financial data into business stories.\n\n","hostedUrl":"https://jobs.lever.co/paytm/837c89a3-3598-410c-a0a3-3af4927a42ed","applyUrl":"https://jobs.lever.co/paytm/837c89a3-3598-410c-a0a3-3af4927a42ed/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Mumbai, Maharashtra","team":"Paytm Money","allLocations":["Mumbai, Maharashtra"]},"createdAt":1784795207917,"descriptionPlain":"Title: Business Head – F&O\n\nAbout Us\n\nPaytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.\n\nAbout the Role\n\nWe are looking for a highly driven Business Head – F&O to lead the Futures & Options business for Paytm Money. This role will own the F&O business strategy, P&L, product roadmap, growth initiatives, and customer lifecycle. You will work closely with Product, Growth, Analytics, Risk, Compliance, and Operations teams to drive business growth, improve trader engagement, and strengthen Paytm Money's position in the derivatives market.\nResponsibilities\nOwn the F&O business P&L and drive key business metrics including MTUs, retention, premium turnover market share, and ARPU.\nDefine and execute growth strategies across acquisition, activation, engagement, and retention of F&O traders.\nPartner with Product teams to build the F&O roadmap, including order types, margin products, trader tools, pricing, and analytics.\nDrive lifecycle marketing and engagement initiatives to improve trader activation, retention, and wallet share.\nMonitor business performance through dashboards, metrics, and experiment-led decision making.\nTrack competition, market trends, and SEBI/exchange regulations to adapt business strategies.\nCollaborate with Risk, Compliance, Customer Support, and Operations teams to deliver a seamless, compliant, and high-trust trading experience.\nWork closely with cross-functional stakeholders to execute strategic initiatives and achieve business growth targets.\n\nExpectations / Requirements\n\n5+ years of experience in the stock broking industry with strong expertise in the F&O/Derivatives business.\nDeep understanding of options, futures, margining, trader behavior, and Indian market structure.\nExperience in Product Management, Business Management, Growth, or Product Marketing within the broking or fintech ecosystem.\nProven track record of driving business metrics such as MTUs, retention, premium turnover, ARPU, or revenue growth.\nStrong analytical skills with experience in business reporting, cohort analysis, experimentation, and data-driven decision making.\nGood understanding of the Indian broking landscape, discount brokerage models, and SEBI regulations.\nExcellent stakeholder management, communication, and execution skills.\nActive F&O trading experience will be an added advantage.\n\nEducation\n\nBachelor's degree in Business, Finance, Engineering, or a related field. MBA is preferred.\n\nWhy Join Us\nBuild and scale one of India's fastest-growing F&O businesses.\nOwn the strategy and execution of a high-impact business vertical.\nWork alongside talented teams across Product, Engineering, Growth, Risk, and Analytics.\nBe part of an organization shaping the future of investing and wealth creation for millions of Indians.\nCompensation\nWe offer competitive compensation reflecting your contribution. If you are the right fit, we believe in creating wealth for you.\nIf you're ready to build and scale the future of derivatives trading at Paytm Money, we'd love to hear from you!\n","description":"<div><b>Title: Business Head – F&amp;O</b></div><div><br></div><div>About Us</div><div><br></div><div>Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.</div><div><br></div><div>About the Role</div><div><br></div><div>We are looking for a highly driven <b>Business Head – F&amp;O</b> to lead the Futures &amp; Options business for Paytm Money. This role will own the F&amp;O business strategy, P&amp;L, product roadmap, growth initiatives, and customer lifecycle. You will work closely with Product, Growth, Analytics, Risk, Compliance, and Operations teams to drive business growth, improve trader engagement, and strengthen Paytm Money's position in the derivatives market.</div><div>Responsibilities</div><div>Own the F&amp;O business P&amp;L and drive key business metrics including MTUs, retention, premium turnover market share, and ARPU.</div><div>Define and execute growth strategies across acquisition, activation, engagement, and retention of F&amp;O traders.</div><div>Partner with Product teams to build the F&amp;O roadmap, including order types, margin products, trader tools, pricing, and analytics.</div><div>Drive lifecycle marketing and engagement initiatives to improve trader activation, retention, and wallet share.</div><div>Monitor business performance through dashboards, metrics, and experiment-led decision making.</div><div>Track competition, market trends, and SEBI/exchange regulations to adapt business strategies.</div><div>Collaborate with Risk, Compliance, Customer Support, and Operations teams to deliver a seamless, compliant, and high-trust trading experience.</div><div>Work closely with cross-functional stakeholders to execute strategic initiatives and achieve business growth targets.</div><div><br></div><div>Expectations / Requirements</div><div><br></div><div>5+ years of experience in the stock broking industry with strong expertise in the F&amp;O/Derivatives business.</div><div>Deep understanding of options, futures, margining, trader behavior, and Indian market structure.</div><div>Experience in Product Management, Business Management, Growth, or Product Marketing within the broking or fintech ecosystem.</div><div>Proven track record of driving business metrics such as MTUs, retention, premium turnover, ARPU, or revenue growth.</div><div>Strong analytical skills with experience in business reporting, cohort analysis, experimentation, and data-driven decision making.</div><div>Good understanding of the Indian broking landscape, discount brokerage models, and SEBI regulations.</div><div>Excellent stakeholder management, communication, and execution skills.</div><div>Active F&amp;O trading experience will be an added advantage.</div><div><br></div><div>Education</div><div><br></div><div>Bachelor's degree in Business, Finance, Engineering, or a related field. MBA is preferred.</div><div><br></div><div>Why Join Us</div><div>Build and scale one of India's fastest-growing F&amp;O businesses.</div><div>Own the strategy and execution of a high-impact business vertical.</div><div>Work alongside talented teams across Product, Engineering, Growth, Risk, and Analytics.</div><div>Be part of an organization shaping the future of investing and wealth creation for millions of Indians.</div><div>Compensation</div><div>We offer competitive compensation reflecting your contribution. If you are the right fit, we believe in creating wealth for you.</div><div><b>If you're ready to build and scale the future of derivatives trading at Paytm Money, we'd love to hear from you!</b></div>","id":"00765276-c16d-47cf-99d2-85c8c91ada3c","lists":[],"text":"Business Head - F&O","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Title: Business Head – F&amp;O</b></div><div><br></div><div>About Us</div><div><br></div><div>Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.</div><div><br></div><div>About the Role</div><div><br></div><div>We are looking for a highly driven <b>Business Head – F&amp;O</b> to lead the Futures &amp; Options business for Paytm Money. This role will own the F&amp;O business strategy, P&amp;L, product roadmap, growth initiatives, and customer lifecycle. You will work closely with Product, Growth, Analytics, Risk, Compliance, and Operations teams to drive business growth, improve trader engagement, and strengthen Paytm Money's position in the derivatives market.</div><div>Responsibilities</div><div>Own the F&amp;O business P&amp;L and drive key business metrics including MTUs, retention, premium turnover market share, and ARPU.</div><div>Define and execute growth strategies across acquisition, activation, engagement, and retention of F&amp;O traders.</div><div>Partner with Product teams to build the F&amp;O roadmap, including order types, margin products, trader tools, pricing, and analytics.</div><div>Drive lifecycle marketing and engagement initiatives to improve trader activation, retention, and wallet share.</div><div>Monitor business performance through dashboards, metrics, and experiment-led decision making.</div><div>Track competition, market trends, and SEBI/exchange regulations to adapt business strategies.</div><div>Collaborate with Risk, Compliance, Customer Support, and Operations teams to deliver a seamless, compliant, and high-trust trading experience.</div><div>Work closely with cross-functional stakeholders to execute strategic initiatives and achieve business growth targets.</div><div><br></div><div>Expectations / Requirements</div><div><br></div><div>5+ years of experience in the stock broking industry with strong expertise in the F&amp;O/Derivatives business.</div><div>Deep understanding of options, futures, margining, trader behavior, and Indian market structure.</div><div>Experience in Product Management, Business Management, Growth, or Product Marketing within the broking or fintech ecosystem.</div><div>Proven track record of driving business metrics such as MTUs, retention, premium turnover, ARPU, or revenue growth.</div><div>Strong analytical skills with experience in business reporting, cohort analysis, experimentation, and data-driven decision making.</div><div>Good understanding of the Indian broking landscape, discount brokerage models, and SEBI regulations.</div><div>Excellent stakeholder management, communication, and execution skills.</div><div>Active F&amp;O trading experience will be an added advantage.</div><div><br></div><div>Education</div><div><br></div><div>Bachelor's degree in Business, Finance, Engineering, or a related field. MBA is preferred.</div><div><br></div><div>Why Join Us</div><div>Build and scale one of India's fastest-growing F&amp;O businesses.</div><div>Own the strategy and execution of a high-impact business vertical.</div><div>Work alongside talented teams across Product, Engineering, Growth, Risk, and Analytics.</div><div>Be part of an organization shaping the future of investing and wealth creation for millions of Indians.</div><div>Compensation</div><div>We offer competitive compensation reflecting your contribution. If you are the right fit, we believe in creating wealth for you.</div><div><b>If you're ready to build and scale the future of derivatives trading at Paytm Money, we'd love to hear from you!</b></div>","descriptionBodyPlain":"Title: Business Head – F&O\n\nAbout Us\n\nPaytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.\n\nAbout the Role\n\nWe are looking for a highly driven Business Head – F&O to lead the Futures & Options business for Paytm Money. This role will own the F&O business strategy, P&L, product roadmap, growth initiatives, and customer lifecycle. You will work closely with Product, Growth, Analytics, Risk, Compliance, and Operations teams to drive business growth, improve trader engagement, and strengthen Paytm Money's position in the derivatives market.\nResponsibilities\nOwn the F&O business P&L and drive key business metrics including MTUs, retention, premium turnover market share, and ARPU.\nDefine and execute growth strategies across acquisition, activation, engagement, and retention of F&O traders.\nPartner with Product teams to build the F&O roadmap, including order types, margin products, trader tools, pricing, and analytics.\nDrive lifecycle marketing and engagement initiatives to improve trader activation, retention, and wallet share.\nMonitor business performance through dashboards, metrics, and experiment-led decision making.\nTrack competition, market trends, and SEBI/exchange regulations to adapt business strategies.\nCollaborate with Risk, Compliance, Customer Support, and Operations teams to deliver a seamless, compliant, and high-trust trading experience.\nWork closely with cross-functional stakeholders to execute strategic initiatives and achieve business growth targets.\n\nExpectations / Requirements\n\n5+ years of experience in the stock broking industry with strong expertise in the F&O/Derivatives business.\nDeep understanding of options, futures, margining, trader behavior, and Indian market structure.\nExperience in Product Management, Business Management, Growth, or Product Marketing within the broking or fintech ecosystem.\nProven track record of driving business metrics such as MTUs, retention, premium turnover, ARPU, or revenue growth.\nStrong analytical skills with experience in business reporting, cohort analysis, experimentation, and data-driven decision making.\nGood understanding of the Indian broking landscape, discount brokerage models, and SEBI regulations.\nExcellent stakeholder management, communication, and execution skills.\nActive F&O trading experience will be an added advantage.\n\nEducation\n\nBachelor's degree in Business, Finance, Engineering, or a related field. MBA is preferred.\n\nWhy Join Us\nBuild and scale one of India's fastest-growing F&O businesses.\nOwn the strategy and execution of a high-impact business vertical.\nWork alongside talented teams across Product, Engineering, Growth, Risk, and Analytics.\nBe part of an organization shaping the future of investing and wealth creation for millions of Indians.\nCompensation\nWe offer competitive compensation reflecting your contribution. If you are the right fit, we believe in creating wealth for you.\nIf you're ready to build and scale the future of derivatives trading at Paytm Money, we'd love to hear from you!\n","hostedUrl":"https://jobs.lever.co/paytm/00765276-c16d-47cf-99d2-85c8c91ada3c","applyUrl":"https://jobs.lever.co/paytm/00765276-c16d-47cf-99d2-85c8c91ada3c/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Noida, Uttar Pradesh","team":"Paytm Money","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1778239246857,"descriptionPlain":"About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout the Role: Paytm Money is looking for a strategic and growth-driven Business Head – Mutual Funds & NFO to lead one of the most critical charters within our wealth business. This role will own the complete Mutual Fund and New Fund Offer (NFO) business, including business strategy, product growth, partnerships, customer acquisition, revenue acceleration, platform innovation, and market expansion. The ideal leader will bring deep expertise in mutual fund distribution, passive and active investment products, investor behavior, AMC partnerships, and digital wealth ecosystems, while building a scalable business that democratizes investing for millions of Indians. This is not just a distribution leadership role. It is an opportunity to define the next phase of retail investing by building India’s most intelligent, accessible, and high-growth MF platform.\n\nKey Responsibilities:\n1. Business Ownership & P&L Leadership\n* Own end-to-end P&L for the Mutual Funds and NFO business \n* Define annual and long-term growth strategy \n* Drive topline growth, profitability, customer expansion, and AUM scale\n* Build category growth roadmap across: Equity Mutual Funds, Debt Funds, Hybrid Funds, Index Funds, ETFs, International Funds, Thematic / Sectoral Funds\n\n2. NFO Strategy & Execution\n* Lead the complete NFO business charter\n* Identify high-potential fund launches and build GTM strategy\n* Drive subscription volumes across marquee NFO launches\n* Partner with AMCs for exclusive campaigns and launches\n* Build strong investor education and conversion funnels around NFO participation\n\n3. Growth & Customer Acquisition\n* Drive MF investor acquisition at scale\n* Improve SIP activation, repeat investment behavior, and retention\n* Design high-conversion journeys for: First-time investors, Passive investors, Existing equity users cross-selling into MF\n* Build lifecycle programs to improve customer stickiness\n\n4. Product & Platform Innovation\n* Partner closely with Product and Engineering to build category-leading investment experiences including: SIP innovation, Goal-based investing journeys, Fund recommendation engines, Portfolio insights, Smart asset allocation tools, Risk profiling frameworks & MF comparison and discovery experience\n\n5. AMC & Ecosystem Partnerships\n* Build and strengthen strategic relationships with: Leading Asset Management Companies, Registrar & Transfer Agents, Market infrastructure partners, Distribution ecosystem stakeholders, Drive commercial partnerships, co-marketing opportunities, and exclusive launches.\n\n6. Analytics & Business Intelligence\n* Own metrics across: AUM growth, SIP book expansion, Investor activation, NFO conversion, Redemption trends, Retention and cohort behavior\n* Leverage analytics to build sharper acquisition and monetization strategies.\n\n7. Market Intelligence & Competitive Strategy\n* Track industry shifts across: Passive investing trends, Regulatory developments, Competitor product innovation, Investor behavior evolution \n* Translate insights into business opportunities.\n\n8. Team Leadership\n* Build and lead high-performing teams across: Business, Partnerships, Growth, Category management, Analytics\n* Create a culture of speed, ownership, and customer obsession.\n\nWhat We’re Looking For:\n* Experience - 12–18 years of experience in: Wealth-tech, Broking, Mutual fund distribution, Asset management& Consumer fintech\n\nDomain Expertise:\n* Deep understanding of: Mutual fund ecosystem, SIP and systematic investing behavior, NFO lifecycle and GTM, Distribution economics, Retail investor acquisition, Capital markets and investment products\n\nLeadership Capabilities: \n* Strong business ownership mindset\n* P&L management\n* Strategic thinking with execution excellence\n* Cross-functional influence\n* Data-driven decision making\n\n","description":"<div><b style=\"font-size: 10pt;\">About Paytm Group</b><span style=\"font-size: 10pt;\">: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. </span></div><div><br></div><div><b style=\"font-size: 10pt;\">About the Role:</b><span style=\"font-size: 10pt;\"> Paytm Money is looking for a strategic and growth-driven Business Head – Mutual Funds &amp; NFO to lead one of the most critical charters within our wealth business. This role will own the complete </span><b style=\"font-size: 10pt;\">Mutual Fund and New Fund Offer (NFO) business</b><span style=\"font-size: 10pt;\">, including business strategy, product growth, partnerships, customer acquisition, revenue acceleration, platform innovation, and market expansion. The ideal leader will bring deep expertise in </span><b style=\"font-size: 10pt;\">mutual fund distribution, passive and active investment products, investor behavior, AMC partnerships, and digital wealth ecosystems</b><span style=\"font-size: 10pt;\">, while building a scalable business that democratizes investing for millions of Indians. This is not just a distribution leadership role. It is an opportunity to define the next phase of retail investing by building India’s most intelligent, accessible, and high-growth MF platform.</span></div><div><br></div><div><b style=\"font-size: 10pt;\">Key Responsibilities</b><span style=\"font-size: 10pt;\">:</span></div><div><span style=\"font-size: 10pt;\">1. Business Ownership &amp; P&amp;L Leadership</span></div><div><span style=\"font-size: 10pt;\">* Own end-to-end </span><b style=\"font-size: 10pt;\">P&amp;L for the Mutual Funds and NFO business </b></div><div><span style=\"font-size: 10pt;\">* Define annual and long-term growth strategy </span></div><div><span style=\"font-size: 10pt;\">* Drive topline growth, profitability, customer expansion, and AUM scale</span></div><div><span style=\"font-size: 10pt;\">* Build category growth roadmap across: Equity Mutual Funds, Debt Funds, Hybrid Funds, Index Funds, ETFs, International Funds, Thematic / Sectoral Funds</span></div><div><br></div><div><span style=\"font-size: 10pt;\">2. NFO Strategy &amp; Execution</span></div><div><span style=\"font-size: 10pt;\">* Lead the complete </span><b style=\"font-size: 10pt;\">NFO business charter</b></div><div><span style=\"font-size: 10pt;\">* Identify high-potential fund launches and build GTM strategy</span></div><div><span style=\"font-size: 10pt;\">* Drive subscription volumes across marquee NFO launches</span></div><div><span style=\"font-size: 10pt;\">* Partner with AMCs for exclusive campaigns and launches</span></div><div><span style=\"font-size: 10pt;\">* Build strong investor education and conversion funnels around NFO participation</span></div><div><br></div><div><span style=\"font-size: 10pt;\">3. Growth &amp; Customer Acquisition</span></div><div><span style=\"font-size: 10pt;\">* Drive MF investor acquisition at scale</span></div><div><span style=\"font-size: 10pt;\">* Improve SIP activation, repeat investment behavior, and retention</span></div><div><span style=\"font-size: 10pt;\">* Design high-conversion journeys for: First-time investors, Passive investors, Existing equity users cross-selling into MF</span></div><div><span style=\"font-size: 10pt;\">* Build lifecycle programs to improve customer stickiness</span></div><div><br></div><div><span style=\"font-size: 10pt;\">4. Product &amp; Platform Innovation</span></div><div><span style=\"font-size: 10pt;\">* Partner closely with Product and Engineering to build category-leading investment experiences including: SIP innovation, Goal-based investing journeys, Fund recommendation engines, Portfolio insights, Smart asset allocation tools, Risk profiling frameworks &amp; MF comparison and discovery experience</span></div><div><br></div><div><span style=\"font-size: 10pt;\">5. AMC &amp; Ecosystem Partnerships</span></div><div><span style=\"font-size: 10pt;\">* Build and strengthen strategic relationships with: Leading Asset Management Companies, Registrar &amp; Transfer Agents, Market infrastructure partners, Distribution ecosystem stakeholders, Drive commercial partnerships, co-marketing opportunities, and exclusive launches.</span></div><div><br></div><div><span style=\"font-size: 10pt;\">6. Analytics &amp; Business Intelligence</span></div><div><span style=\"font-size: 10pt;\">* Own metrics across: AUM growth, SIP book expansion, Investor activation, NFO conversion, Redemption trends, Retention and cohort behavior</span></div><div><span style=\"font-size: 10pt;\">* Leverage analytics to build sharper acquisition and monetization strategies.</span></div><div><br></div><div><span style=\"font-size: 10pt;\">7. Market Intelligence &amp; Competitive Strategy</span></div><div><span style=\"font-size: 10pt;\">* Track industry shifts across: Passive investing trends, Regulatory developments, Competitor product innovation, Investor behavior evolution </span></div><div><span style=\"font-size: 10pt;\">* Translate insights into business opportunities.</span></div><div><br></div><div><span style=\"font-size: 10pt;\">8. Team Leadership</span></div><div><span style=\"font-size: 10pt;\">* Build and lead high-performing teams across: Business, Partnerships, Growth, Category management, Analytics</span></div><div><span style=\"font-size: 10pt;\">* Create a culture of speed, ownership, and customer obsession.</span></div><div><br></div><div><b style=\"font-size: 10pt;\">What We’re Looking For:</b></div><div><span style=\"font-size: 10pt;\">* Experience - 12–18 years of experience in: Wealth-tech, Broking, Mutual fund distribution, Asset management&amp; Consumer fintech</span></div><div><br></div><div><b style=\"font-size: 10pt;\">Domain Expertise:</b></div><div><span style=\"font-size: 10pt;\">* Deep understanding of: Mutual fund ecosystem, SIP and systematic investing behavior, NFO lifecycle and GTM, Distribution economics, Retail investor acquisition, Capital markets and investment products</span></div><div><br></div><div><b style=\"font-size: 10pt;\">Leadership Capabilities: </b></div><div><span style=\"font-size: 10pt;\">* Strong business ownership mindset</span></div><div><span style=\"font-size: 10pt;\">* P&amp;L management</span></div><div><span style=\"font-size: 10pt;\">* Strategic thinking with execution excellence</span></div><div><span style=\"font-size: 10pt;\">* Cross-functional influence</span></div><div><span style=\"font-size: 10pt;\">* Data-driven decision making</span></div><div><br></div>","id":"a39d765c-2623-4b9d-a1a4-7e62a56ec7e2","lists":[],"text":"Business Head – Mutual Funds & NFO","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 10pt;\">About Paytm Group</b><span style=\"font-size: 10pt;\">: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. </span></div><div><br></div><div><b style=\"font-size: 10pt;\">About the Role:</b><span style=\"font-size: 10pt;\"> Paytm Money is looking for a strategic and growth-driven Business Head – Mutual Funds &amp; NFO to lead one of the most critical charters within our wealth business. This role will own the complete </span><b style=\"font-size: 10pt;\">Mutual Fund and New Fund Offer (NFO) business</b><span style=\"font-size: 10pt;\">, including business strategy, product growth, partnerships, customer acquisition, revenue acceleration, platform innovation, and market expansion. The ideal leader will bring deep expertise in </span><b style=\"font-size: 10pt;\">mutual fund distribution, passive and active investment products, investor behavior, AMC partnerships, and digital wealth ecosystems</b><span style=\"font-size: 10pt;\">, while building a scalable business that democratizes investing for millions of Indians. This is not just a distribution leadership role. It is an opportunity to define the next phase of retail investing by building India’s most intelligent, accessible, and high-growth MF platform.</span></div><div><br></div><div><b style=\"font-size: 10pt;\">Key Responsibilities</b><span style=\"font-size: 10pt;\">:</span></div><div><span style=\"font-size: 10pt;\">1. Business Ownership &amp; P&amp;L Leadership</span></div><div><span style=\"font-size: 10pt;\">* Own end-to-end </span><b style=\"font-size: 10pt;\">P&amp;L for the Mutual Funds and NFO business </b></div><div><span style=\"font-size: 10pt;\">* Define annual and long-term growth strategy </span></div><div><span style=\"font-size: 10pt;\">* Drive topline growth, profitability, customer expansion, and AUM scale</span></div><div><span style=\"font-size: 10pt;\">* Build category growth roadmap across: Equity Mutual Funds, Debt Funds, Hybrid Funds, Index Funds, ETFs, International Funds, Thematic / Sectoral Funds</span></div><div><br></div><div><span style=\"font-size: 10pt;\">2. NFO Strategy &amp; Execution</span></div><div><span style=\"font-size: 10pt;\">* Lead the complete </span><b style=\"font-size: 10pt;\">NFO business charter</b></div><div><span style=\"font-size: 10pt;\">* Identify high-potential fund launches and build GTM strategy</span></div><div><span style=\"font-size: 10pt;\">* Drive subscription volumes across marquee NFO launches</span></div><div><span style=\"font-size: 10pt;\">* Partner with AMCs for exclusive campaigns and launches</span></div><div><span style=\"font-size: 10pt;\">* Build strong investor education and conversion funnels around NFO participation</span></div><div><br></div><div><span style=\"font-size: 10pt;\">3. Growth &amp; Customer Acquisition</span></div><div><span style=\"font-size: 10pt;\">* Drive MF investor acquisition at scale</span></div><div><span style=\"font-size: 10pt;\">* Improve SIP activation, repeat investment behavior, and retention</span></div><div><span style=\"font-size: 10pt;\">* Design high-conversion journeys for: First-time investors, Passive investors, Existing equity users cross-selling into MF</span></div><div><span style=\"font-size: 10pt;\">* Build lifecycle programs to improve customer stickiness</span></div><div><br></div><div><span style=\"font-size: 10pt;\">4. Product &amp; Platform Innovation</span></div><div><span style=\"font-size: 10pt;\">* Partner closely with Product and Engineering to build category-leading investment experiences including: SIP innovation, Goal-based investing journeys, Fund recommendation engines, Portfolio insights, Smart asset allocation tools, Risk profiling frameworks &amp; MF comparison and discovery experience</span></div><div><br></div><div><span style=\"font-size: 10pt;\">5. AMC &amp; Ecosystem Partnerships</span></div><div><span style=\"font-size: 10pt;\">* Build and strengthen strategic relationships with: Leading Asset Management Companies, Registrar &amp; Transfer Agents, Market infrastructure partners, Distribution ecosystem stakeholders, Drive commercial partnerships, co-marketing opportunities, and exclusive launches.</span></div><div><br></div><div><span style=\"font-size: 10pt;\">6. Analytics &amp; Business Intelligence</span></div><div><span style=\"font-size: 10pt;\">* Own metrics across: AUM growth, SIP book expansion, Investor activation, NFO conversion, Redemption trends, Retention and cohort behavior</span></div><div><span style=\"font-size: 10pt;\">* Leverage analytics to build sharper acquisition and monetization strategies.</span></div><div><br></div><div><span style=\"font-size: 10pt;\">7. Market Intelligence &amp; Competitive Strategy</span></div><div><span style=\"font-size: 10pt;\">* Track industry shifts across: Passive investing trends, Regulatory developments, Competitor product innovation, Investor behavior evolution </span></div><div><span style=\"font-size: 10pt;\">* Translate insights into business opportunities.</span></div><div><br></div><div><span style=\"font-size: 10pt;\">8. Team Leadership</span></div><div><span style=\"font-size: 10pt;\">* Build and lead high-performing teams across: Business, Partnerships, Growth, Category management, Analytics</span></div><div><span style=\"font-size: 10pt;\">* Create a culture of speed, ownership, and customer obsession.</span></div><div><br></div><div><b style=\"font-size: 10pt;\">What We’re Looking For:</b></div><div><span style=\"font-size: 10pt;\">* Experience - 12–18 years of experience in: Wealth-tech, Broking, Mutual fund distribution, Asset management&amp; Consumer fintech</span></div><div><br></div><div><b style=\"font-size: 10pt;\">Domain Expertise:</b></div><div><span style=\"font-size: 10pt;\">* Deep understanding of: Mutual fund ecosystem, SIP and systematic investing behavior, NFO lifecycle and GTM, Distribution economics, Retail investor acquisition, Capital markets and investment products</span></div><div><br></div><div><b style=\"font-size: 10pt;\">Leadership Capabilities: </b></div><div><span style=\"font-size: 10pt;\">* Strong business ownership mindset</span></div><div><span style=\"font-size: 10pt;\">* P&amp;L management</span></div><div><span style=\"font-size: 10pt;\">* Strategic thinking with execution excellence</span></div><div><span style=\"font-size: 10pt;\">* Cross-functional influence</span></div><div><span style=\"font-size: 10pt;\">* Data-driven decision making</span></div><div><br></div>","descriptionBodyPlain":"About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout the Role: Paytm Money is looking for a strategic and growth-driven Business Head – Mutual Funds & NFO to lead one of the most critical charters within our wealth business. This role will own the complete Mutual Fund and New Fund Offer (NFO) business, including business strategy, product growth, partnerships, customer acquisition, revenue acceleration, platform innovation, and market expansion. The ideal leader will bring deep expertise in mutual fund distribution, passive and active investment products, investor behavior, AMC partnerships, and digital wealth ecosystems, while building a scalable business that democratizes investing for millions of Indians. This is not just a distribution leadership role. It is an opportunity to define the next phase of retail investing by building India’s most intelligent, accessible, and high-growth MF platform.\n\nKey Responsibilities:\n1. Business Ownership & P&L Leadership\n* Own end-to-end P&L for the Mutual Funds and NFO business \n* Define annual and long-term growth strategy \n* Drive topline growth, profitability, customer expansion, and AUM scale\n* Build category growth roadmap across: Equity Mutual Funds, Debt Funds, Hybrid Funds, Index Funds, ETFs, International Funds, Thematic / Sectoral Funds\n\n2. NFO Strategy & Execution\n* Lead the complete NFO business charter\n* Identify high-potential fund launches and build GTM strategy\n* Drive subscription volumes across marquee NFO launches\n* Partner with AMCs for exclusive campaigns and launches\n* Build strong investor education and conversion funnels around NFO participation\n\n3. Growth & Customer Acquisition\n* Drive MF investor acquisition at scale\n* Improve SIP activation, repeat investment behavior, and retention\n* Design high-conversion journeys for: First-time investors, Passive investors, Existing equity users cross-selling into MF\n* Build lifecycle programs to improve customer stickiness\n\n4. Product & Platform Innovation\n* Partner closely with Product and Engineering to build category-leading investment experiences including: SIP innovation, Goal-based investing journeys, Fund recommendation engines, Portfolio insights, Smart asset allocation tools, Risk profiling frameworks & MF comparison and discovery experience\n\n5. AMC & Ecosystem Partnerships\n* Build and strengthen strategic relationships with: Leading Asset Management Companies, Registrar & Transfer Agents, Market infrastructure partners, Distribution ecosystem stakeholders, Drive commercial partnerships, co-marketing opportunities, and exclusive launches.\n\n6. Analytics & Business Intelligence\n* Own metrics across: AUM growth, SIP book expansion, Investor activation, NFO conversion, Redemption trends, Retention and cohort behavior\n* Leverage analytics to build sharper acquisition and monetization strategies.\n\n7. Market Intelligence & Competitive Strategy\n* Track industry shifts across: Passive investing trends, Regulatory developments, Competitor product innovation, Investor behavior evolution \n* Translate insights into business opportunities.\n\n8. Team Leadership\n* Build and lead high-performing teams across: Business, Partnerships, Growth, Category management, Analytics\n* Create a culture of speed, ownership, and customer obsession.\n\nWhat We’re Looking For:\n* Experience - 12–18 years of experience in: Wealth-tech, Broking, Mutual fund distribution, Asset management& Consumer fintech\n\nDomain Expertise:\n* Deep understanding of: Mutual fund ecosystem, SIP and systematic investing behavior, NFO lifecycle and GTM, Distribution economics, Retail investor acquisition, Capital markets and investment products\n\nLeadership Capabilities: \n* Strong business ownership mindset\n* P&L management\n* Strategic thinking with execution excellence\n* Cross-functional influence\n* Data-driven decision making\n\n","hostedUrl":"https://jobs.lever.co/paytm/a39d765c-2623-4b9d-a1a4-7e62a56ec7e2","applyUrl":"https://jobs.lever.co/paytm/a39d765c-2623-4b9d-a1a4-7e62a56ec7e2/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Mumbai, Maharashtra","team":"User Growth","allLocations":["Mumbai, Maharashtra","Bangalore, Karnataka"]},"createdAt":1779771357121,"descriptionPlain":"Title: Business Manager - Algo & Partnership\n\nAbout Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.\n\nAbout the Role: We are looking for a highly driven and partnership-focused professional to lead growth initiatives for Algo Trading and Strategic Partnerships at Paytm Money. The role involves driving derivative trading growth through the algo ecosystem, managing strategic fintech partnerships, and expanding the API and trading partner ecosystem for Paytm Money. \nResponsibilities : Drive MTUs and derivatives trading volume through algo trading initiatives and ecosystem partnerships. uild and manage partnerships with algo trading platforms, strategy providers, API partners, and fintech ecosystems. Own onboarding, activation, and growth of algo/strategy partners on Paytm Money. Collaborate closely with product and engineering teams to improve Algo API adoption and ecosystem scalability. Develop commercial models including revenue sharing, API monetization, and partner-led acquisition opportunities. Track partner performance, active usage, engagement metrics, and revenue contribution through dashboards and business reviews. Identify new growth opportunities within the retail algo trading, derivatives, and F&O ecosystem. Coordinate partner launches, campaigns, integrations, and ecosystem initiatives with cross-functional teams. Build and maintain strong relationships with fintech partners, trading communities, brokers, and industry stakeholders. Prepare business updates, ecosystem insights, and growth recommendations for leadership stakeholders.\n\nExpectations/ Requirements: Minimum 5 years of Partnership/Business Development, with Stock Broking Industry experience. Strong understanding of financial markets, derivatives, F&O trading, and algo trading ecosystems. Experience in partnerships, business development, ecosystem growth, or fintech alliances.Strong analytical and business problem-solving capabilities. Ability to collaborate effectively with product, engineering, analytics, and business teams. Experience in API-based ecosystems, fintech integrations, or platform partnerships is preferred. Strong stakeholder management, negotiation, and communication skills. Proficiency in Excel, dashboards, reporting tools, and business performance tracking. Prior exposure to fintech, trading platforms, wealth-tech, or capital markets businesses will be preferred. High ownership mindset with strong execution capabilities and attention to detail.\n\nEducation: Any Graduate\n\nWhy join us: We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaning work for yourself and customers/clients We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always beWith over 500 million+ registered users, 35 million+ merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit and shape India's largest digital lending and payments story.\n\nCompensation: We offer competitive compensation reflecting your contribution. If you are the right fit, we believe in creating wealth for you. If you're ready to join Paytm as Sales Executive, apply now and be part of our success story.\n","description":"<div><b style=\"font-size: 12pt;\">Title:</b><span style=\"font-size: 12pt;\">&nbsp;Business Manager - Algo &amp; Partnership</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About Us:&nbsp;</b><span style=\"font-size: 12pt;\">Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About the Role: </b><span style=\"font-size: 12pt;\">We are looking for a highly driven and partnership-focused professional to lead growth initiatives for Algo Trading and Strategic Partnerships at Paytm Money. The role involves driving derivative trading growth through the algo ecosystem, managing strategic fintech partnerships, and expanding the API and trading partner ecosystem for Paytm Money.&nbsp;</span></div><div><b style=\"font-size: 12pt;\">Responsibilities :</b><span style=\"font-size: 12pt;\"> Drive MTUs and derivatives trading volume through algo trading initiatives and ecosystem partnerships. uild and manage partnerships with algo trading platforms, strategy providers, API partners, and fintech ecosystems. Own onboarding, activation, and growth of algo/strategy partners on Paytm Money. Collaborate closely with product and engineering teams to improve Algo API adoption and ecosystem scalability. Develop commercial models including revenue sharing, API monetization, and partner-led acquisition opportunities. Track partner performance, active usage, engagement metrics, and revenue contribution through dashboards and business reviews. Identify new growth opportunities within the retail algo trading, derivatives, and F&amp;O ecosystem. Coordinate partner launches, campaigns, integrations, and ecosystem initiatives with cross-functional teams. Build and maintain strong relationships with fintech partners, trading communities, brokers, and industry stakeholders. Prepare business updates, ecosystem insights, and growth recommendations for leadership stakeholders.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Expectations/ Requirements:&nbsp;</b><span style=\"font-size: 12pt;\">Minimum 5 years of Partnership/Business Development, with Stock Broking Industry experience. Strong understanding of financial markets, derivatives, F&amp;O trading, and algo trading ecosystems. Experience in partnerships, business development, ecosystem growth, or fintech alliances.Strong analytical and business problem-solving capabilities. Ability to collaborate effectively with product, engineering, analytics, and business teams. Experience in API-based ecosystems, fintech integrations, or platform partnerships is preferred. Strong stakeholder management, negotiation, and communication skills. Proficiency in Excel, dashboards, reporting tools, and business performance tracking. Prior exposure to fintech, trading platforms, wealth-tech, or capital markets businesses will be preferred. High ownership mindset with strong execution capabilities and attention to detail.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Education: </b><span style=\"font-size: 12pt;\">Any Graduate</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Why join us: </b><span style=\"font-size: 12pt;\">We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaning work for yourself and customers/clients We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always beWith over 500 million+ registered users, 35 million+ merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit and shape India's largest digital lending and payments story.</span></div><div><br></div><div><b style=\"font-size: 12pt;\"><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://story.Compensation\">Compensation</a>:</b><span style=\"font-size: 12pt;\">&nbsp;We offer competitive compensation reflecting your contribution. If you are the right fit, we believe in creating wealth for you. If you're ready to join Paytm as Sales Executive, </span><b style=\"font-size: 12pt;\">apply now</b><span style=\"font-size: 12pt;\"> and be part of our </span><b style=\"font-size: 12pt;\">success story</b><span style=\"font-size: 12pt;\">.</span></div>","id":"8ea991c7-69ba-4e18-9d8f-10165b7586e6","lists":[],"text":"Business Manager - Algo & Partnership - Paytm Money","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 12pt;\">Title:</b><span style=\"font-size: 12pt;\">&nbsp;Business Manager - Algo &amp; Partnership</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About Us:&nbsp;</b><span style=\"font-size: 12pt;\">Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About the Role: </b><span style=\"font-size: 12pt;\">We are looking for a highly driven and partnership-focused professional to lead growth initiatives for Algo Trading and Strategic Partnerships at Paytm Money. The role involves driving derivative trading growth through the algo ecosystem, managing strategic fintech partnerships, and expanding the API and trading partner ecosystem for Paytm Money.&nbsp;</span></div><div><b style=\"font-size: 12pt;\">Responsibilities :</b><span style=\"font-size: 12pt;\"> Drive MTUs and derivatives trading volume through algo trading initiatives and ecosystem partnerships. uild and manage partnerships with algo trading platforms, strategy providers, API partners, and fintech ecosystems. Own onboarding, activation, and growth of algo/strategy partners on Paytm Money. Collaborate closely with product and engineering teams to improve Algo API adoption and ecosystem scalability. Develop commercial models including revenue sharing, API monetization, and partner-led acquisition opportunities. Track partner performance, active usage, engagement metrics, and revenue contribution through dashboards and business reviews. Identify new growth opportunities within the retail algo trading, derivatives, and F&amp;O ecosystem. Coordinate partner launches, campaigns, integrations, and ecosystem initiatives with cross-functional teams. Build and maintain strong relationships with fintech partners, trading communities, brokers, and industry stakeholders. Prepare business updates, ecosystem insights, and growth recommendations for leadership stakeholders.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Expectations/ Requirements:&nbsp;</b><span style=\"font-size: 12pt;\">Minimum 5 years of Partnership/Business Development, with Stock Broking Industry experience. Strong understanding of financial markets, derivatives, F&amp;O trading, and algo trading ecosystems. Experience in partnerships, business development, ecosystem growth, or fintech alliances.Strong analytical and business problem-solving capabilities. Ability to collaborate effectively with product, engineering, analytics, and business teams. Experience in API-based ecosystems, fintech integrations, or platform partnerships is preferred. Strong stakeholder management, negotiation, and communication skills. Proficiency in Excel, dashboards, reporting tools, and business performance tracking. Prior exposure to fintech, trading platforms, wealth-tech, or capital markets businesses will be preferred. High ownership mindset with strong execution capabilities and attention to detail.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Education: </b><span style=\"font-size: 12pt;\">Any Graduate</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Why join us: </b><span style=\"font-size: 12pt;\">We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaning work for yourself and customers/clients We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always beWith over 500 million+ registered users, 35 million+ merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit and shape India's largest digital lending and payments story.</span></div><div><br></div><div><b style=\"font-size: 12pt;\"><a href=\"http://story.Compensation\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Compensation</a>:</b><span style=\"font-size: 12pt;\">&nbsp;We offer competitive compensation reflecting your contribution. If you are the right fit, we believe in creating wealth for you. If you're ready to join Paytm as Sales Executive, </span><b style=\"font-size: 12pt;\">apply now</b><span style=\"font-size: 12pt;\"> and be part of our </span><b style=\"font-size: 12pt;\">success story</b><span style=\"font-size: 12pt;\">.</span></div>","descriptionBodyPlain":"Title: Business Manager - Algo & Partnership\n\nAbout Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.\n\nAbout the Role: We are looking for a highly driven and partnership-focused professional to lead growth initiatives for Algo Trading and Strategic Partnerships at Paytm Money. The role involves driving derivative trading growth through the algo ecosystem, managing strategic fintech partnerships, and expanding the API and trading partner ecosystem for Paytm Money. \nResponsibilities : Drive MTUs and derivatives trading volume through algo trading initiatives and ecosystem partnerships. uild and manage partnerships with algo trading platforms, strategy providers, API partners, and fintech ecosystems. Own onboarding, activation, and growth of algo/strategy partners on Paytm Money. Collaborate closely with product and engineering teams to improve Algo API adoption and ecosystem scalability. Develop commercial models including revenue sharing, API monetization, and partner-led acquisition opportunities. Track partner performance, active usage, engagement metrics, and revenue contribution through dashboards and business reviews. Identify new growth opportunities within the retail algo trading, derivatives, and F&O ecosystem. Coordinate partner launches, campaigns, integrations, and ecosystem initiatives with cross-functional teams. Build and maintain strong relationships with fintech partners, trading communities, brokers, and industry stakeholders. Prepare business updates, ecosystem insights, and growth recommendations for leadership stakeholders.\n\nExpectations/ Requirements: Minimum 5 years of Partnership/Business Development, with Stock Broking Industry experience. Strong understanding of financial markets, derivatives, F&O trading, and algo trading ecosystems. Experience in partnerships, business development, ecosystem growth, or fintech alliances.Strong analytical and business problem-solving capabilities. Ability to collaborate effectively with product, engineering, analytics, and business teams. Experience in API-based ecosystems, fintech integrations, or platform partnerships is preferred. Strong stakeholder management, negotiation, and communication skills. Proficiency in Excel, dashboards, reporting tools, and business performance tracking. Prior exposure to fintech, trading platforms, wealth-tech, or capital markets businesses will be preferred. High ownership mindset with strong execution capabilities and attention to detail.\n\nEducation: Any Graduate\n\nWhy join us: We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaning work for yourself and customers/clients We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always beWith over 500 million+ registered users, 35 million+ merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit and shape India's largest digital lending and payments story.\n\nCompensation: We offer competitive compensation reflecting your contribution. If you are the right fit, we believe in creating wealth for you. If you're ready to join Paytm as Sales Executive, apply now and be part of our success story.\n","hostedUrl":"https://jobs.lever.co/paytm/8ea991c7-69ba-4e18-9d8f-10165b7586e6","applyUrl":"https://jobs.lever.co/paytm/8ea991c7-69ba-4e18-9d8f-10165b7586e6/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Growth","location":"Mumbai, Maharashtra","team":"Consumer Growth","allLocations":["Mumbai, Maharashtra","Bangalore, Karnataka"]},"createdAt":1779770665222,"descriptionPlain":"Title: Business Manager - SIP/ETF\n\nAbout Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.\n\nAbout the Role: We are looking for a growth-oriented and customer-focused professional to drive user acquisition, engagement, and retention for SIP, ETF, and Trading Ideas businesses at Paytm Money. The role requires strong analytical thinking, growth strategy execution, and collaboration across product, content, and business teams to enhance investment journeys and user engagement. \n\nResponsibilities : Drive user acquisition and engagement for ETF, SIP, and Research Content products. Develop strategies to improve SIP registrations, active SIPs, and SIP continuation rates. Grow ETF trading volume and AUM through targeted campaigns, investor education, and engagement initiatives. Collaborate with the content and research teams to ensure investment insights drive user engagement and conversions. Analyze investment patterns, user cohorts, and drop-off points to optimize investment funnels and customer journeys. Design lifecycle campaigns to convert one-time investors into long-term systematic investors. Monitor and improve key metrics such as SIP MTU, ETF AUM, research engagement, and retention rates. Partner with product and UX teams to improve onboarding, discovery, and investment experiences. Conduct market research and competitive benchmarking to understand customer behavior and industry trends. Prepare periodic business reviews, performance reports, and actionable growth recommendations for stakeholders. \n\nExpectations/ Requirements: Minimum 3-4 years of User Acquisition experience, with exposure to SIP,ETF, Mutual Funds. Strong analytical and problem-solving capabilities with structured thinking. Experience in growth marketing, lifecycle management, or business analytics roles. Understanding of investment products such as SIPs, ETFs, mutual funds, and retail investing journeys. Ability to analyze user behavior, funnels, and cohort performance to drive business growth. Strong communication and stakeholder management skills. Proficiency in Excel, SQL, dashboards, and reporting tools is preferred. Experience in campaign management across channels such as push notifications, email, SMS, and in-app communication. Prior exposure to fintech, wealth-tech, investing, or consumer internet businesses will be preferred. High ownership mindset with strong execution orientation and attention to detail. \n\nEducation: Any Graduate.\n\nWhy join us: We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaning work for yourself and customers/clients. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be With over 500 million+ registered users, 35 million+ merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit and shape India's largest digital lending and payments story. \n\nCompensation: We offer competitive compensation reflecting your contribution. If you are the right fit, we believe in creating wealth for you. If you're ready to join Paytm as Sales Executive, apply now and be part of our success story.\n","description":"<div><b style=\"font-size: 12pt;\">Title:</b><span style=\"font-size: 12pt;\">&nbsp;Business Manager - SIP/ETF</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About Us:&nbsp;</b><span style=\"font-size: 12pt;\">Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About the Role: </b><span style=\"font-size: 12pt;\">We are looking for a growth-oriented and customer-focused professional to drive user acquisition, engagement, and retention for SIP, ETF, and Trading Ideas businesses at Paytm Money. The role requires strong analytical thinking, growth strategy execution, and collaboration across product, content, and business teams to enhance investment journeys and user engagement.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Responsibilities :</b><span style=\"font-size: 12pt;\"> Drive user acquisition and engagement for ETF, SIP, and Research Content products. Develop strategies to improve SIP registrations, active SIPs, and SIP continuation rates. Grow ETF trading volume and AUM through targeted campaigns, investor education, and engagement initiatives. Collaborate with the content and research teams to ensure investment insights drive user engagement and conversions. Analyze investment patterns, user cohorts, and drop-off points to optimize investment funnels and customer journeys. Design lifecycle campaigns to convert one-time investors into long-term systematic investors. Monitor and improve key metrics such as SIP MTU, ETF AUM, research engagement, and retention rates. Partner with product and UX teams to improve onboarding, discovery, and investment experiences. Conduct market research and competitive benchmarking to understand customer behavior and industry trends. Prepare periodic business reviews, performance reports, and actionable growth recommendations for stakeholders. </span></div><div><br></div><div><b style=\"font-size: 12pt;\">Expectations/ Requirements:&nbsp;</b><span style=\"font-size: 12pt;\">Minimum 3-4 years of User Acquisition experience, with exposure to SIP,ETF, Mutual Funds. Strong analytical and problem-solving capabilities with structured thinking. Experience in growth marketing, lifecycle management, or business analytics roles. Understanding of investment products such as SIPs, ETFs, mutual funds, and retail investing journeys. Ability to analyze user behavior, funnels, and cohort performance to drive business growth. Strong communication and stakeholder management skills. Proficiency in Excel, SQL, dashboards, and reporting tools is preferred. Experience in campaign management across channels such as push notifications, email, SMS, and in-app communication. Prior exposure to fintech, wealth-tech, investing, or consumer internet businesses will be preferred. High ownership mindset with strong execution orientation and attention to detail. </span></div><div><br></div><div><b style=\"font-size: 12pt;\">Education: </b><span style=\"font-size: 12pt;\">Any Graduate.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Why join us: </b><span style=\"font-size: 12pt;\">We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaning work for yourself and customers/clients. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be With over 500 million+ registered users, 35 million+ merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit and shape India's largest digital lending and payments </span><a rel=\"noopener noreferrer\" class=\"postings-link\" style=\"font-size: 12pt;\" href=\"http://story.Compensation\">story.</a><span style=\"font-size: 12pt;\">&nbsp;</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Compensation:</b><span style=\"font-size: 12pt;\">&nbsp;We offer competitive compensation reflecting your contribution. If you are the right fit, we believe in creating wealth for you. If you're ready to join Paytm as Sales Executive, </span><b style=\"font-size: 12pt;\">apply now</b><span style=\"font-size: 12pt;\"> and be part of our </span><b style=\"font-size: 12pt;\">success story</b><span style=\"font-size: 12pt;\">.</span></div>","id":"db20324e-47cf-410a-99de-d1b3a1870f3d","lists":[],"text":"Business Manager - SIP/ETF - Paytm Money","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 12pt;\">Title:</b><span style=\"font-size: 12pt;\">&nbsp;Business Manager - SIP/ETF</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About Us:&nbsp;</b><span style=\"font-size: 12pt;\">Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About the Role: </b><span style=\"font-size: 12pt;\">We are looking for a growth-oriented and customer-focused professional to drive user acquisition, engagement, and retention for SIP, ETF, and Trading Ideas businesses at Paytm Money. The role requires strong analytical thinking, growth strategy execution, and collaboration across product, content, and business teams to enhance investment journeys and user engagement.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Responsibilities :</b><span style=\"font-size: 12pt;\"> Drive user acquisition and engagement for ETF, SIP, and Research Content products. Develop strategies to improve SIP registrations, active SIPs, and SIP continuation rates. Grow ETF trading volume and AUM through targeted campaigns, investor education, and engagement initiatives. Collaborate with the content and research teams to ensure investment insights drive user engagement and conversions. Analyze investment patterns, user cohorts, and drop-off points to optimize investment funnels and customer journeys. Design lifecycle campaigns to convert one-time investors into long-term systematic investors. Monitor and improve key metrics such as SIP MTU, ETF AUM, research engagement, and retention rates. Partner with product and UX teams to improve onboarding, discovery, and investment experiences. Conduct market research and competitive benchmarking to understand customer behavior and industry trends. Prepare periodic business reviews, performance reports, and actionable growth recommendations for stakeholders. </span></div><div><br></div><div><b style=\"font-size: 12pt;\">Expectations/ Requirements:&nbsp;</b><span style=\"font-size: 12pt;\">Minimum 3-4 years of User Acquisition experience, with exposure to SIP,ETF, Mutual Funds. Strong analytical and problem-solving capabilities with structured thinking. Experience in growth marketing, lifecycle management, or business analytics roles. Understanding of investment products such as SIPs, ETFs, mutual funds, and retail investing journeys. Ability to analyze user behavior, funnels, and cohort performance to drive business growth. Strong communication and stakeholder management skills. Proficiency in Excel, SQL, dashboards, and reporting tools is preferred. Experience in campaign management across channels such as push notifications, email, SMS, and in-app communication. Prior exposure to fintech, wealth-tech, investing, or consumer internet businesses will be preferred. High ownership mindset with strong execution orientation and attention to detail. </span></div><div><br></div><div><b style=\"font-size: 12pt;\">Education: </b><span style=\"font-size: 12pt;\">Any Graduate.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Why join us: </b><span style=\"font-size: 12pt;\">We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaning work for yourself and customers/clients. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be With over 500 million+ registered users, 35 million+ merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit and shape India's largest digital lending and payments </span><a href=\"http://story.Compensation\" style=\"font-size: 12pt;\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">story.</a><span style=\"font-size: 12pt;\">&nbsp;</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Compensation:</b><span style=\"font-size: 12pt;\">&nbsp;We offer competitive compensation reflecting your contribution. If you are the right fit, we believe in creating wealth for you. If you're ready to join Paytm as Sales Executive, </span><b style=\"font-size: 12pt;\">apply now</b><span style=\"font-size: 12pt;\"> and be part of our </span><b style=\"font-size: 12pt;\">success story</b><span style=\"font-size: 12pt;\">.</span></div>","descriptionBodyPlain":"Title: Business Manager - SIP/ETF\n\nAbout Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.\n\nAbout the Role: We are looking for a growth-oriented and customer-focused professional to drive user acquisition, engagement, and retention for SIP, ETF, and Trading Ideas businesses at Paytm Money. The role requires strong analytical thinking, growth strategy execution, and collaboration across product, content, and business teams to enhance investment journeys and user engagement. \n\nResponsibilities : Drive user acquisition and engagement for ETF, SIP, and Research Content products. Develop strategies to improve SIP registrations, active SIPs, and SIP continuation rates. Grow ETF trading volume and AUM through targeted campaigns, investor education, and engagement initiatives. Collaborate with the content and research teams to ensure investment insights drive user engagement and conversions. Analyze investment patterns, user cohorts, and drop-off points to optimize investment funnels and customer journeys. Design lifecycle campaigns to convert one-time investors into long-term systematic investors. Monitor and improve key metrics such as SIP MTU, ETF AUM, research engagement, and retention rates. Partner with product and UX teams to improve onboarding, discovery, and investment experiences. Conduct market research and competitive benchmarking to understand customer behavior and industry trends. Prepare periodic business reviews, performance reports, and actionable growth recommendations for stakeholders. \n\nExpectations/ Requirements: Minimum 3-4 years of User Acquisition experience, with exposure to SIP,ETF, Mutual Funds. Strong analytical and problem-solving capabilities with structured thinking. Experience in growth marketing, lifecycle management, or business analytics roles. Understanding of investment products such as SIPs, ETFs, mutual funds, and retail investing journeys. Ability to analyze user behavior, funnels, and cohort performance to drive business growth. Strong communication and stakeholder management skills. Proficiency in Excel, SQL, dashboards, and reporting tools is preferred. Experience in campaign management across channels such as push notifications, email, SMS, and in-app communication. Prior exposure to fintech, wealth-tech, investing, or consumer internet businesses will be preferred. High ownership mindset with strong execution orientation and attention to detail. \n\nEducation: Any Graduate.\n\nWhy join us: We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaning work for yourself and customers/clients. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be With over 500 million+ registered users, 35 million+ merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit and shape India's largest digital lending and payments story. \n\nCompensation: We offer competitive compensation reflecting your contribution. If you are the right fit, we believe in creating wealth for you. If you're ready to join Paytm as Sales Executive, apply now and be part of our success story.\n","hostedUrl":"https://jobs.lever.co/paytm/db20324e-47cf-410a-99de-d1b3a1870f3d","applyUrl":"https://jobs.lever.co/paytm/db20324e-47cf-410a-99de-d1b3a1870f3d/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Telco","location":"Noida, Uttar Pradesh","team":"Telco Operations","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1782451080960,"descriptionPlain":"\nAbout the Role:\n\nWe are seeking a Business Operations Manager to drive end-to-end operations for our Telecom Value-Added Services (VAS) business. The role will be responsible for ensuring seamless execution of telecom operations, managing operator relationships, coordinating with cross-functional teams, and driving operational excellence across business initiatives.\n\nKey Responsibilities:\n\n- Own and manage end-to-end business operations for Telecom VAS products and services.\n- Act as the primary point of contact for telecom operator partners and ensure smooth execution of day-to-day operations.\n- Build and maintain strong relationships with key stakeholders across telecom operators and internal teams.\n- Monitor operational performance, identify issues proactively, and drive timely resolution.\n- Coordinate with Product, Technology, Content, Finance, and other cross-functional teams to ensure seamless service delivery.\n- Manage operator onboarding, service launches, and ongoing operational requirements.\n- Track business KPIs, prepare operational reports, and provide actionable insights to leadership.\n- Drive process improvements to enhance operational efficiency and customer experience.\n- Ensure adherence to SLAs, governance frameworks, and business commitments.\n- Support revenue growth initiatives by working closely with business and partnership teams.\n\nQualifications & Experience:\n\n- Bachelor's degree in Business, Engineering, Telecommunications, or a related field.\n- 7+ years of overall experience with at least 3 years of relevant experience in Telecom VAS, Telecom Operations, Business Operations, or Account Management.\n- Proven experience in managing telecom operator relationships and business operations.\n- Strong understanding of Telecom Value-Added Services (CRBT, Digital Content, Subscription Services, or related telecom products).\n- Experience working with multiple stakeholders in a fast-paced business environment.\n\nRequired Skills:\n\n- Business Operations ManagementTelecom VAS Domain Knowledge\n- Stakeholder & Client Management\n- Account ManagementService Delivery & Operations Excellence\n- Problem Solving & Analytical Thinking\n- Cross-functional Collaboration\n- Reporting & Performance Monitoring\n- Excellent Communication and Relationship Management Skills\n\nPreferred Experience:\n\n- Experience working with telecom operators and managing operator-led business initiatives.\n- Exposure to CRBT and other digital telecom service ecosystems.\n- Experience handling large-scale operational programs and business-critical deployments.\n\nWhat Success Looks Like:\n\n- Smooth and efficient execution of telecom business operations.\n- Strong stakeholder relationships and operator satisfaction.\n- Timely delivery of operational commitments and service launches.\n- Continuous improvement in operational performance and business outcomes.\n","description":"<div><br></div><div><span style=\"font-size: 17pt;\">About the Role:</span></div><div><br></div><div><span style=\"font-size: 11pt;\">We are seeking a Business Operations Manager to drive end-to-end operations for our Telecom Value-Added Services (VAS) business. The role will be responsible for ensuring seamless execution of telecom operations, managing operator relationships, coordinating with cross-functional teams, and driving operational excellence across business initiatives.</span></div><div><br></div><div><span style=\"font-size: 17pt;\">Key Responsibilities:</span></div><div><br></div><div><span style=\"font-size: 11pt;\">- Own and manage end-to-end business operations for Telecom VAS products and services.</span></div><div><span style=\"font-size: 11pt;\">- Act as the primary point of contact for telecom operator partners and ensure smooth execution of day-to-day operations.</span></div><div><span style=\"font-size: 11pt;\">- Build and maintain strong relationships with key stakeholders across telecom operators and internal teams.</span></div><div><span style=\"font-size: 11pt;\">- Monitor operational performance, identify issues proactively, and drive timely resolution.</span></div><div><span style=\"font-size: 11pt;\">- Coordinate with Product, Technology, Content, Finance, and other cross-functional teams to ensure seamless service delivery.</span></div><div><span style=\"font-size: 11pt;\">- Manage operator onboarding, service launches, and ongoing operational requirements.</span></div><div><span style=\"font-size: 11pt;\">- Track business KPIs, prepare operational reports, and provide actionable insights to leadership.</span></div><div><span style=\"font-size: 11pt;\">- Drive process improvements to enhance operational efficiency and customer experience.</span></div><div><span style=\"font-size: 11pt;\">- Ensure adherence to SLAs, governance frameworks, and business commitments.</span></div><div><span style=\"font-size: 11pt;\">- Support revenue growth initiatives by working closely with business and partnership teams.</span></div><div><br></div><div><span style=\"font-size: 17pt;\">Qualifications &amp; Experience:</span></div><div><br></div><div><span style=\"font-size: 11pt;\">- Bachelor's degree in Business, Engineering, Telecommunications, or a related field.</span></div><div><span style=\"font-size: 11pt;\">- 7+ years of overall experience with at least 3 years of relevant experience in Telecom VAS, Telecom Operations, Business Operations, or Account Management.</span></div><div><span style=\"font-size: 11pt;\">- Proven experience in managing telecom operator relationships and business operations.</span></div><div><span style=\"font-size: 11pt;\">- Strong understanding of Telecom Value-Added Services (CRBT, Digital Content, Subscription Services, or related telecom products).</span></div><div><span style=\"font-size: 11pt;\">- Experience working with multiple stakeholders in a fast-paced business environment.</span></div><div><br></div><div><span style=\"font-size: 17pt;\">Required Skills:</span></div><div><br></div><div><span style=\"font-size: 11pt;\">- Business Operations ManagementTelecom VAS Domain Knowledge</span></div><div><span style=\"font-size: 11pt;\">- Stakeholder &amp; Client Management</span></div><div><span style=\"font-size: 11pt;\">- Account ManagementService Delivery &amp; Operations Excellence</span></div><div><span style=\"font-size: 11pt;\">- Problem Solving &amp; Analytical Thinking</span></div><div><span style=\"font-size: 11pt;\">- Cross-functional Collaboration</span></div><div><span style=\"font-size: 11pt;\">- Reporting &amp; Performance Monitoring</span></div><div><span style=\"font-size: 11pt;\">- Excellent Communication and Relationship Management Skills</span></div><div><br></div><div><span style=\"font-size: 17pt;\">Preferred Experience:</span></div><div><br></div><div><span style=\"font-size: 11pt;\">- Experience working with telecom operators and managing operator-led business initiatives.</span></div><div><span style=\"font-size: 11pt;\">- Exposure to CRBT and other digital telecom service ecosystems.</span></div><div><span style=\"font-size: 11pt;\">- Experience handling large-scale operational programs and business-critical deployments.</span></div><div><br></div><div><span style=\"font-size: 17pt;\">What Success Looks Like:</span></div><div><br></div><div><span style=\"font-size: 11pt;\">- Smooth and efficient execution of telecom business operations.</span></div><div><span style=\"font-size: 11pt;\">- Strong stakeholder relationships and operator satisfaction.</span></div><div><span style=\"font-size: 11pt;\">- Timely delivery of operational commitments and service launches.</span></div><div><span style=\"font-size: 11pt;\">- Continuous improvement in operational performance and business outcomes.</span></div>","id":"7b89d34b-9a61-43e2-b336-1d33941f3dd9","lists":[],"text":"Business Operations Manager - Telco","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><br></div><div><span style=\"font-size: 17pt;\">About the Role:</span></div><div><br></div><div><span style=\"font-size: 11pt;\">We are seeking a Business Operations Manager to drive end-to-end operations for our Telecom Value-Added Services (VAS) business. The role will be responsible for ensuring seamless execution of telecom operations, managing operator relationships, coordinating with cross-functional teams, and driving operational excellence across business initiatives.</span></div><div><br></div><div><span style=\"font-size: 17pt;\">Key Responsibilities:</span></div><div><br></div><div><span style=\"font-size: 11pt;\">- Own and manage end-to-end business operations for Telecom VAS products and services.</span></div><div><span style=\"font-size: 11pt;\">- Act as the primary point of contact for telecom operator partners and ensure smooth execution of day-to-day operations.</span></div><div><span style=\"font-size: 11pt;\">- Build and maintain strong relationships with key stakeholders across telecom operators and internal teams.</span></div><div><span style=\"font-size: 11pt;\">- Monitor operational performance, identify issues proactively, and drive timely resolution.</span></div><div><span style=\"font-size: 11pt;\">- Coordinate with Product, Technology, Content, Finance, and other cross-functional teams to ensure seamless service delivery.</span></div><div><span style=\"font-size: 11pt;\">- Manage operator onboarding, service launches, and ongoing operational requirements.</span></div><div><span style=\"font-size: 11pt;\">- Track business KPIs, prepare operational reports, and provide actionable insights to leadership.</span></div><div><span style=\"font-size: 11pt;\">- Drive process improvements to enhance operational efficiency and customer experience.</span></div><div><span style=\"font-size: 11pt;\">- Ensure adherence to SLAs, governance frameworks, and business commitments.</span></div><div><span style=\"font-size: 11pt;\">- Support revenue growth initiatives by working closely with business and partnership teams.</span></div><div><br></div><div><span style=\"font-size: 17pt;\">Qualifications &amp; Experience:</span></div><div><br></div><div><span style=\"font-size: 11pt;\">- Bachelor's degree in Business, Engineering, Telecommunications, or a related field.</span></div><div><span style=\"font-size: 11pt;\">- 7+ years of overall experience with at least 3 years of relevant experience in Telecom VAS, Telecom Operations, Business Operations, or Account Management.</span></div><div><span style=\"font-size: 11pt;\">- Proven experience in managing telecom operator relationships and business operations.</span></div><div><span style=\"font-size: 11pt;\">- Strong understanding of Telecom Value-Added Services (CRBT, Digital Content, Subscription Services, or related telecom products).</span></div><div><span style=\"font-size: 11pt;\">- Experience working with multiple stakeholders in a fast-paced business environment.</span></div><div><br></div><div><span style=\"font-size: 17pt;\">Required Skills:</span></div><div><br></div><div><span style=\"font-size: 11pt;\">- Business Operations ManagementTelecom VAS Domain Knowledge</span></div><div><span style=\"font-size: 11pt;\">- Stakeholder &amp; Client Management</span></div><div><span style=\"font-size: 11pt;\">- Account ManagementService Delivery &amp; Operations Excellence</span></div><div><span style=\"font-size: 11pt;\">- Problem Solving &amp; Analytical Thinking</span></div><div><span style=\"font-size: 11pt;\">- Cross-functional Collaboration</span></div><div><span style=\"font-size: 11pt;\">- Reporting &amp; Performance Monitoring</span></div><div><span style=\"font-size: 11pt;\">- Excellent Communication and Relationship Management Skills</span></div><div><br></div><div><span style=\"font-size: 17pt;\">Preferred Experience:</span></div><div><br></div><div><span style=\"font-size: 11pt;\">- Experience working with telecom operators and managing operator-led business initiatives.</span></div><div><span style=\"font-size: 11pt;\">- Exposure to CRBT and other digital telecom service ecosystems.</span></div><div><span style=\"font-size: 11pt;\">- Experience handling large-scale operational programs and business-critical deployments.</span></div><div><br></div><div><span style=\"font-size: 17pt;\">What Success Looks Like:</span></div><div><br></div><div><span style=\"font-size: 11pt;\">- Smooth and efficient execution of telecom business operations.</span></div><div><span style=\"font-size: 11pt;\">- Strong stakeholder relationships and operator satisfaction.</span></div><div><span style=\"font-size: 11pt;\">- Timely delivery of operational commitments and service launches.</span></div><div><span style=\"font-size: 11pt;\">- Continuous improvement in operational performance and business outcomes.</span></div>","descriptionBodyPlain":"\nAbout the Role:\n\nWe are seeking a Business Operations Manager to drive end-to-end operations for our Telecom Value-Added Services (VAS) business. The role will be responsible for ensuring seamless execution of telecom operations, managing operator relationships, coordinating with cross-functional teams, and driving operational excellence across business initiatives.\n\nKey Responsibilities:\n\n- Own and manage end-to-end business operations for Telecom VAS products and services.\n- Act as the primary point of contact for telecom operator partners and ensure smooth execution of day-to-day operations.\n- Build and maintain strong relationships with key stakeholders across telecom operators and internal teams.\n- Monitor operational performance, identify issues proactively, and drive timely resolution.\n- Coordinate with Product, Technology, Content, Finance, and other cross-functional teams to ensure seamless service delivery.\n- Manage operator onboarding, service launches, and ongoing operational requirements.\n- Track business KPIs, prepare operational reports, and provide actionable insights to leadership.\n- Drive process improvements to enhance operational efficiency and customer experience.\n- Ensure adherence to SLAs, governance frameworks, and business commitments.\n- Support revenue growth initiatives by working closely with business and partnership teams.\n\nQualifications & Experience:\n\n- Bachelor's degree in Business, Engineering, Telecommunications, or a related field.\n- 7+ years of overall experience with at least 3 years of relevant experience in Telecom VAS, Telecom Operations, Business Operations, or Account Management.\n- Proven experience in managing telecom operator relationships and business operations.\n- Strong understanding of Telecom Value-Added Services (CRBT, Digital Content, Subscription Services, or related telecom products).\n- Experience working with multiple stakeholders in a fast-paced business environment.\n\nRequired Skills:\n\n- Business Operations ManagementTelecom VAS Domain Knowledge\n- Stakeholder & Client Management\n- Account ManagementService Delivery & Operations Excellence\n- Problem Solving & Analytical Thinking\n- Cross-functional Collaboration\n- Reporting & Performance Monitoring\n- Excellent Communication and Relationship Management Skills\n\nPreferred Experience:\n\n- Experience working with telecom operators and managing operator-led business initiatives.\n- Exposure to CRBT and other digital telecom service ecosystems.\n- Experience handling large-scale operational programs and business-critical deployments.\n\nWhat Success Looks Like:\n\n- Smooth and efficient execution of telecom business operations.\n- Strong stakeholder relationships and operator satisfaction.\n- Timely delivery of operational commitments and service launches.\n- Continuous improvement in operational performance and business outcomes.\n","hostedUrl":"https://jobs.lever.co/paytm/7b89d34b-9a61-43e2-b336-1d33941f3dd9","applyUrl":"https://jobs.lever.co/paytm/7b89d34b-9a61-43e2-b336-1d33941f3dd9/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Noida, Uttar Pradesh","team":"Insurance","allLocations":["Noida, Uttar Pradesh","Gurugram, Haryana","Mumbai, Maharashtra","Bangalore, Karnataka"]},"createdAt":1781237859220,"descriptionPlain":"About Us – Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. \nPaytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners 5via our ‘Paytm for Business’ App.\n\nKey Responsibilities\n🔹 Manage and strengthen strategic partnerships with insurance companies to drive business growth and profitability.\n🔹 Lead commercial discussions on commissions, pricing, product offerings, and exclusive partnership opportunities.\n🔹 Monitor insurer performance, identify growth opportunities, and drive improvement initiatives.\n🔹 Collaborate with insurers on product development, integrations, and go-to-market strategies.\n🔹 Partner closely with Product, Technology, Sales, and Marketing teams to execute business objectives.\n🔹 Ensure compliance with IRDAI regulations, partnership agreements, and internal governance standards.\n🔹 Prepare business reviews and present partnership performance, insights, and recommendations to leadership.\n\nQualifications and Experience: Bachelor/MBA or equivalent qualification from a reputable institution. 2-3 years of experience in insurance partnership management, business development, or product management roles into Health Insurance Domain. Strong negotiation, analytical, and stakeholder management skills. In-depth knowledge of the Indian insurance market and IRDAI regulatory environment.\n","description":"<div><b style=\"font-size: 10pt;\">About Us – </b><span style=\"font-size: 10pt;\">Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions.&nbsp;</span></div><div><span style=\"font-size: 10pt;\">Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners 5via our ‘Paytm for Business’ App.</span></div><div><br></div><div>Key Responsibilities</div><div>🔹 Manage and strengthen strategic partnerships with insurance companies to drive business growth and profitability.</div><div>🔹 Lead commercial discussions on commissions, pricing, product offerings, and exclusive partnership opportunities.</div><div>🔹 Monitor insurer performance, identify growth opportunities, and drive improvement initiatives.</div><div>🔹 Collaborate with insurers on product development, integrations, and go-to-market strategies.</div><div>🔹 Partner closely with Product, Technology, Sales, and Marketing teams to execute business objectives.</div><div>🔹 Ensure compliance with IRDAI regulations, partnership agreements, and internal governance standards.</div><div>🔹 Prepare business reviews and present partnership performance, insights, and recommendations to leadership.</div><div><br></div><div><b style=\"font-size: 10pt;\">Qualifications and Experience: </b><span style=\"font-size: 10pt;\">Bachelor/MBA or equivalent qualification from a reputable institution. 2-3 years of experience in insurance partnership management, business development, or product management roles into Health Insurance Domain. Strong negotiation, analytical, and stakeholder management skills. In-depth knowledge of the Indian insurance market and IRDAI regulatory environment.</span></div>","id":"85666bed-f6cd-4454-9cad-5906ba185cbc","lists":[],"text":"Business Partnerships - Insurance","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 10pt;\">About Us – </b><span style=\"font-size: 10pt;\">Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions.&nbsp;</span></div><div><span style=\"font-size: 10pt;\">Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners 5via our ‘Paytm for Business’ App.</span></div><div><br></div><div>Key Responsibilities</div><div>🔹 Manage and strengthen strategic partnerships with insurance companies to drive business growth and profitability.</div><div>🔹 Lead commercial discussions on commissions, pricing, product offerings, and exclusive partnership opportunities.</div><div>🔹 Monitor insurer performance, identify growth opportunities, and drive improvement initiatives.</div><div>🔹 Collaborate with insurers on product development, integrations, and go-to-market strategies.</div><div>🔹 Partner closely with Product, Technology, Sales, and Marketing teams to execute business objectives.</div><div>🔹 Ensure compliance with IRDAI regulations, partnership agreements, and internal governance standards.</div><div>🔹 Prepare business reviews and present partnership performance, insights, and recommendations to leadership.</div><div><br></div><div><b style=\"font-size: 10pt;\">Qualifications and Experience: </b><span style=\"font-size: 10pt;\">Bachelor/MBA or equivalent qualification from a reputable institution. 2-3 years of experience in insurance partnership management, business development, or product management roles into Health Insurance Domain. Strong negotiation, analytical, and stakeholder management skills. In-depth knowledge of the Indian insurance market and IRDAI regulatory environment.</span></div>","descriptionBodyPlain":"About Us – Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. \nPaytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners 5via our ‘Paytm for Business’ App.\n\nKey Responsibilities\n🔹 Manage and strengthen strategic partnerships with insurance companies to drive business growth and profitability.\n🔹 Lead commercial discussions on commissions, pricing, product offerings, and exclusive partnership opportunities.\n🔹 Monitor insurer performance, identify growth opportunities, and drive improvement initiatives.\n🔹 Collaborate with insurers on product development, integrations, and go-to-market strategies.\n🔹 Partner closely with Product, Technology, Sales, and Marketing teams to execute business objectives.\n🔹 Ensure compliance with IRDAI regulations, partnership agreements, and internal governance standards.\n🔹 Prepare business reviews and present partnership performance, insights, and recommendations to leadership.\n\nQualifications and Experience: Bachelor/MBA or equivalent qualification from a reputable institution. 2-3 years of experience in insurance partnership management, business development, or product management roles into Health Insurance Domain. Strong negotiation, analytical, and stakeholder management skills. In-depth knowledge of the Indian insurance market and IRDAI regulatory environment.\n","hostedUrl":"https://jobs.lever.co/paytm/85666bed-f6cd-4454-9cad-5906ba185cbc","applyUrl":"https://jobs.lever.co/paytm/85666bed-f6cd-4454-9cad-5906ba185cbc/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Growth","location":"Bangalore, Karnataka","team":"Paytm Ads","allLocations":["Bangalore, Karnataka","Noida, Uttar Pradesh"]},"createdAt":1786002646717,"descriptionPlain":"About Us:  \n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout Role:-\n\nThe Campaign Operations Lead will own campaign delivery, performance optimization, and team excellence for managed service advertisers. This role demands high aptitude, strong analytical depth, and hands-on AdTech expertise, with the ability to connect platform mechanics, measurement, and business outcomes. \n\nYou will lead a team that operates at the intersection of AdTech systems, data analysis, and advertiser execution. \n\nKey Responsibilities:-\n\nTeam Leadership & Analytical Excellence \n\n● Lead, mentor, and develop a team of Campaign Operations Specialists/Managers, setting a high bar for analytical rigor and AdTech understanding. \n● Drive structured thinking, hypothesis-driven optimizations, and data-backed decision making. \n● Upskill the team on platforms, measurement frameworks, and ecosystem best practices. \n\nCampaign Delivery & Performance Ownership \n\n● Own end-to-end delivery across Paytm Ads inventory (Search, Display, Native, Post-Transaction, Video) and the Programmatic ecosystem \n● Ensure zero-defect launches, accurate targeting, bidding, tracking, pacing, and reporting. \n● Act as final escalation owner for complex delivery, measurement, or performance issues. \n\nAdvanced Optimization & Insights \n\n● Conduct deep-dive analysis on performance drivers across inventory, creatives, bids, audiences, and funnels. \n● Apply advanced optimization frameworks to improve CTR, CVR, CPA, and ROAS. \n● Translate learnings into repeatable playbooks and SOPs. AdTech, \n\nMeasurement & Platform Collaboration \n\n● Partner closely with Product and Tech teams to debug and improve auction mechanics, pacing logic, attribution, and reporting. \n● Ensure correct interpretation of conversion signals, post-transaction events, and MMP data. \n● Represent Campaign Ops in platform discussions with senior internal stakeholders. \n\nKey Metrics Youll Own \n\n● Campaign delivery accuracy & SLA adherence \n● Portfolio-level performance improvement (CTR, CPA, ROAS) \n● Analytical quality of insights & optimization impact \n● Team productivity & Quality \n● Advertiser satisfaction and retention \n\nRequired Qualifications\n\nExperience & Aptitude \n\n● 7 -11 years of experience in Ad Operations, Campaign Management, or Performance Marketing with deep AdTech exposure. \n● 2+ years of experience managing AdOps / Campaign Ops teams. \n● Demonstrated high aptitude and strong analytical problem-solving ability. \n● Proven ability to work with large datasets, diagnose issues, and drive structured solutions. \n\nAdTech & Platform Expertise \n\nMobile Measurement Partners (MMPs) - Appsflyer, Branch, Adjust etc Google & Meta Ad Platforms Demand-Side Platforms (DSPs) - DV360, TTD etc \nSupply-Side Platforms (SSPs) - Magnite, Pubmatic Ad Exchanges & Programmatic Ecosystem \n\nMeasurement, Auctions & Optimization \n\n● Deep understanding of ad auctions, bidding strategies, pacing algorithms, frequency, and budget control.\n ● Strong grasp of attribution models, conversion windows, incrementality, and funnel analysis. \n● Advanced proficiency in Excel / Google Sheets; SQL / BI tools is a strong plus. \n\nSkills & Leadership Traits \n● Exceptionally strong analytical and reasoning skills \n● Deep curiosity for AdTech systems and mechanics \n● Ability to simplify complex concepts for teams and stakeholders \n● Strong people leadership and coaching mindset \n● Comfort operating in fast-paced, data-heavy environments \n\nWhy join us?\n\n● A collaborative output driven program that brings cohesiveness across businesses through technology\n● Improve the average revenue per use by increasing the cross-sell opportunities\n● A solid 360 feedback from your peer teams on your support of their goals\n● Respect, that is earned, not demanded from your peers and manager\n\nCompensation: \n\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants  and we are committed to it. India's largest digital lending story is brewing here. Its your opportunity to be a part of the story!  \n","description":"<div><b style=\"font-size: 16px;\">About Us:&nbsp; </b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</span></div><div><br></div><div><b><span style=\"font-size: 16px;\">About Role:-</span></b></div><div><br></div><div><span style=\"font-size: 16px;\">The Campaign Operations Lead will own campaign delivery, performance optimization, and team excellence for managed service advertisers. This role demands high aptitude, strong analytical depth, and hands-on AdTech expertise, with the ability to connect platform mechanics, measurement, and business outcomes. </span></div><div><br></div><div><span style=\"font-size: 16px;\">You will lead a team that operates at the intersection of AdTech systems, data analysis, and advertiser execution. </span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities:</b><span style=\"font-size: 16px;\">-</span></div><div><br></div><div><span style=\"font-size: 16px;\">Team Leadership &amp; Analytical Excellence </span></div><div><br></div><div><span style=\"font-size: 16px;\">● Lead, mentor, and develop a team of Campaign Operations Specialists/Managers, setting a high bar for analytical rigor and AdTech understanding. </span></div><div><span style=\"font-size: 16px;\">● Drive structured thinking, hypothesis-driven optimizations, and data-backed decision making. </span></div><div><span style=\"font-size: 16px;\">● Upskill the team on platforms, measurement frameworks, and ecosystem best practices. </span></div><div><br></div><div><span style=\"font-size: 16px;\">Campaign Delivery &amp; Performance Ownership </span></div><div><br></div><div><span style=\"font-size: 16px;\">● Own end-to-end delivery across Paytm Ads inventory (Search, Display, Native, Post-Transaction, Video) and the Programmatic ecosystem </span></div><div><span style=\"font-size: 16px;\">● Ensure zero-defect launches, accurate targeting, bidding, tracking, pacing, and reporting. </span></div><div><span style=\"font-size: 16px;\">● Act as final escalation owner for complex delivery, measurement, or performance issues. </span></div><div><br></div><div><span style=\"font-size: 16px;\">Advanced Optimization &amp; Insights </span></div><div><br></div><div><span style=\"font-size: 16px;\">● Conduct deep-dive analysis on performance drivers across inventory, creatives, bids, audiences, and funnels. </span></div><div><span style=\"font-size: 16px;\">● Apply advanced optimization frameworks to improve CTR, CVR, CPA, and ROAS. </span></div><div><span style=\"font-size: 16px;\">● Translate learnings into repeatable playbooks and SOPs. AdTech, </span></div><div><br></div><div><span style=\"font-size: 16px;\">Measurement &amp; Platform Collaboration </span></div><div><br></div><div><span style=\"font-size: 16px;\">● Partner closely with Product and Tech teams to debug and improve auction mechanics, pacing logic, attribution, and reporting. </span></div><div><span style=\"font-size: 16px;\">● Ensure correct interpretation of conversion signals, post-transaction events, and MMP data. </span></div><div><span style=\"font-size: 16px;\">● Represent Campaign Ops in platform discussions with senior internal stakeholders. </span></div><div><br></div><div><span style=\"font-size: 16px;\">Key Metrics Youll Own </span></div><div><br></div><div><span style=\"font-size: 16px;\">● Campaign delivery accuracy &amp; SLA adherence </span></div><div><span style=\"font-size: 16px;\">● Portfolio-level performance improvement (CTR, CPA, ROAS) </span></div><div><span style=\"font-size: 16px;\">● Analytical quality of insights &amp; optimization impact </span></div><div><span style=\"font-size: 16px;\">● Team productivity &amp; Quality </span></div><div><span style=\"font-size: 16px;\">● Advertiser satisfaction and retention </span></div><div><br></div><div><b style=\"font-size: 16px;\">Required Qualifications</b></div><div><br></div><div><span style=\"font-size: 16px;\">Experience &amp; Aptitude </span></div><div><br></div><div><span style=\"font-size: 16px;\">● 7 -11 years of experience in Ad Operations, Campaign Management, or Performance Marketing with deep AdTech exposure. </span></div><div><span style=\"font-size: 16px;\">● 2+ years of experience managing AdOps / Campaign Ops teams. </span></div><div><span style=\"font-size: 16px;\">● Demonstrated high aptitude and strong analytical problem-solving ability. </span></div><div><span style=\"font-size: 16px;\">● Proven ability to work with large datasets, diagnose issues, and drive structured solutions. </span></div><div><br></div><div><span style=\"font-size: 16px;\">AdTech &amp; Platform Expertise </span></div><div><br></div><div><span style=\"font-size: 16px;\">Mobile Measurement Partners (MMPs) - Appsflyer, Branch, Adjust etc Google &amp; Meta Ad Platforms Demand-Side Platforms (DSPs) - DV360, TTD etc </span></div><div><span style=\"font-size: 16px;\">Supply-Side Platforms (SSPs) - Magnite, Pubmatic Ad Exchanges &amp; Programmatic Ecosystem </span></div><div><br></div><div><span style=\"font-size: 16px;\">Measurement, Auctions &amp; Optimization </span></div><div><br></div><div><span style=\"font-size: 16px;\">● Deep understanding of ad auctions, bidding strategies, pacing algorithms, frequency, and budget control.</span></div><div><span style=\"font-size: 16px;\"> ● Strong grasp of attribution models, conversion windows, incrementality, and funnel analysis. </span></div><div><span style=\"font-size: 16px;\">● Advanced proficiency in Excel / Google Sheets; SQL / BI tools is a strong plus. </span></div><div><br></div><div><span style=\"font-size: 16px;\">Skills &amp; Leadership Traits </span></div><div><span style=\"font-size: 16px;\">● Exceptionally strong analytical and reasoning skills </span></div><div><span style=\"font-size: 16px;\">● Deep curiosity for AdTech systems and mechanics </span></div><div><span style=\"font-size: 16px;\">● Ability to simplify complex concepts for teams and stakeholders </span></div><div><span style=\"font-size: 16px;\">● Strong people leadership and coaching mindset </span></div><div><span style=\"font-size: 16px;\">● Comfort operating in fast-paced, data-heavy environments </span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us?</b></div><div><br></div><div><span style=\"font-size: 16px;\">● A collaborative output driven program that brings cohesiveness across businesses through technology</span></div><div><span style=\"font-size: 16px;\">● Improve the average revenue per use by increasing the cross-sell opportunities</span></div><div><span style=\"font-size: 16px;\">● A solid 360 feedback from your peer teams on your support of their goals</span></div><div><span style=\"font-size: 16px;\">● Respect, that is earned, not demanded from your peers and manager</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b><span style=\"font-size: 16px;\">&nbsp;</span></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants  and we are committed to it. India's largest digital lending story is brewing here. Its your opportunity to be a part of the story!  </span></div>","id":"ff4be077-f801-4d2d-9ea9-4b062a5eb669","lists":[],"text":"Campaign Management - Campaign Ads I Exp- 7 -11 Years","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 16px;\">About Us:&nbsp; </b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</span></div><div><br></div><div><b><span style=\"font-size: 16px;\">About Role:-</span></b></div><div><br></div><div><span style=\"font-size: 16px;\">The Campaign Operations Lead will own campaign delivery, performance optimization, and team excellence for managed service advertisers. This role demands high aptitude, strong analytical depth, and hands-on AdTech expertise, with the ability to connect platform mechanics, measurement, and business outcomes. </span></div><div><br></div><div><span style=\"font-size: 16px;\">You will lead a team that operates at the intersection of AdTech systems, data analysis, and advertiser execution. </span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities:</b><span style=\"font-size: 16px;\">-</span></div><div><br></div><div><span style=\"font-size: 16px;\">Team Leadership &amp; Analytical Excellence </span></div><div><br></div><div><span style=\"font-size: 16px;\">● Lead, mentor, and develop a team of Campaign Operations Specialists/Managers, setting a high bar for analytical rigor and AdTech understanding. </span></div><div><span style=\"font-size: 16px;\">● Drive structured thinking, hypothesis-driven optimizations, and data-backed decision making. </span></div><div><span style=\"font-size: 16px;\">● Upskill the team on platforms, measurement frameworks, and ecosystem best practices. </span></div><div><br></div><div><span style=\"font-size: 16px;\">Campaign Delivery &amp; Performance Ownership </span></div><div><br></div><div><span style=\"font-size: 16px;\">● Own end-to-end delivery across Paytm Ads inventory (Search, Display, Native, Post-Transaction, Video) and the Programmatic ecosystem </span></div><div><span style=\"font-size: 16px;\">● Ensure zero-defect launches, accurate targeting, bidding, tracking, pacing, and reporting. </span></div><div><span style=\"font-size: 16px;\">● Act as final escalation owner for complex delivery, measurement, or performance issues. </span></div><div><br></div><div><span style=\"font-size: 16px;\">Advanced Optimization &amp; Insights </span></div><div><br></div><div><span style=\"font-size: 16px;\">● Conduct deep-dive analysis on performance drivers across inventory, creatives, bids, audiences, and funnels. </span></div><div><span style=\"font-size: 16px;\">● Apply advanced optimization frameworks to improve CTR, CVR, CPA, and ROAS. </span></div><div><span style=\"font-size: 16px;\">● Translate learnings into repeatable playbooks and SOPs. AdTech, </span></div><div><br></div><div><span style=\"font-size: 16px;\">Measurement &amp; Platform Collaboration </span></div><div><br></div><div><span style=\"font-size: 16px;\">● Partner closely with Product and Tech teams to debug and improve auction mechanics, pacing logic, attribution, and reporting. </span></div><div><span style=\"font-size: 16px;\">● Ensure correct interpretation of conversion signals, post-transaction events, and MMP data. </span></div><div><span style=\"font-size: 16px;\">● Represent Campaign Ops in platform discussions with senior internal stakeholders. </span></div><div><br></div><div><span style=\"font-size: 16px;\">Key Metrics Youll Own </span></div><div><br></div><div><span style=\"font-size: 16px;\">● Campaign delivery accuracy &amp; SLA adherence </span></div><div><span style=\"font-size: 16px;\">● Portfolio-level performance improvement (CTR, CPA, ROAS) </span></div><div><span style=\"font-size: 16px;\">● Analytical quality of insights &amp; optimization impact </span></div><div><span style=\"font-size: 16px;\">● Team productivity &amp; Quality </span></div><div><span style=\"font-size: 16px;\">● Advertiser satisfaction and retention </span></div><div><br></div><div><b style=\"font-size: 16px;\">Required Qualifications</b></div><div><br></div><div><span style=\"font-size: 16px;\">Experience &amp; Aptitude </span></div><div><br></div><div><span style=\"font-size: 16px;\">● 7 -11 years of experience in Ad Operations, Campaign Management, or Performance Marketing with deep AdTech exposure. </span></div><div><span style=\"font-size: 16px;\">● 2+ years of experience managing AdOps / Campaign Ops teams. </span></div><div><span style=\"font-size: 16px;\">● Demonstrated high aptitude and strong analytical problem-solving ability. </span></div><div><span style=\"font-size: 16px;\">● Proven ability to work with large datasets, diagnose issues, and drive structured solutions. </span></div><div><br></div><div><span style=\"font-size: 16px;\">AdTech &amp; Platform Expertise </span></div><div><br></div><div><span style=\"font-size: 16px;\">Mobile Measurement Partners (MMPs) - Appsflyer, Branch, Adjust etc Google &amp; Meta Ad Platforms Demand-Side Platforms (DSPs) - DV360, TTD etc </span></div><div><span style=\"font-size: 16px;\">Supply-Side Platforms (SSPs) - Magnite, Pubmatic Ad Exchanges &amp; Programmatic Ecosystem </span></div><div><br></div><div><span style=\"font-size: 16px;\">Measurement, Auctions &amp; Optimization </span></div><div><br></div><div><span style=\"font-size: 16px;\">● Deep understanding of ad auctions, bidding strategies, pacing algorithms, frequency, and budget control.</span></div><div><span style=\"font-size: 16px;\"> ● Strong grasp of attribution models, conversion windows, incrementality, and funnel analysis. </span></div><div><span style=\"font-size: 16px;\">● Advanced proficiency in Excel / Google Sheets; SQL / BI tools is a strong plus. </span></div><div><br></div><div><span style=\"font-size: 16px;\">Skills &amp; Leadership Traits </span></div><div><span style=\"font-size: 16px;\">● Exceptionally strong analytical and reasoning skills </span></div><div><span style=\"font-size: 16px;\">● Deep curiosity for AdTech systems and mechanics </span></div><div><span style=\"font-size: 16px;\">● Ability to simplify complex concepts for teams and stakeholders </span></div><div><span style=\"font-size: 16px;\">● Strong people leadership and coaching mindset </span></div><div><span style=\"font-size: 16px;\">● Comfort operating in fast-paced, data-heavy environments </span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us?</b></div><div><br></div><div><span style=\"font-size: 16px;\">● A collaborative output driven program that brings cohesiveness across businesses through technology</span></div><div><span style=\"font-size: 16px;\">● Improve the average revenue per use by increasing the cross-sell opportunities</span></div><div><span style=\"font-size: 16px;\">● A solid 360 feedback from your peer teams on your support of their goals</span></div><div><span style=\"font-size: 16px;\">● Respect, that is earned, not demanded from your peers and manager</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b><span style=\"font-size: 16px;\">&nbsp;</span></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants  and we are committed to it. India's largest digital lending story is brewing here. Its your opportunity to be a part of the story!  </span></div>","descriptionBodyPlain":"About Us:  \n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout Role:-\n\nThe Campaign Operations Lead will own campaign delivery, performance optimization, and team excellence for managed service advertisers. This role demands high aptitude, strong analytical depth, and hands-on AdTech expertise, with the ability to connect platform mechanics, measurement, and business outcomes. \n\nYou will lead a team that operates at the intersection of AdTech systems, data analysis, and advertiser execution. \n\nKey Responsibilities:-\n\nTeam Leadership & Analytical Excellence \n\n● Lead, mentor, and develop a team of Campaign Operations Specialists/Managers, setting a high bar for analytical rigor and AdTech understanding. \n● Drive structured thinking, hypothesis-driven optimizations, and data-backed decision making. \n● Upskill the team on platforms, measurement frameworks, and ecosystem best practices. \n\nCampaign Delivery & Performance Ownership \n\n● Own end-to-end delivery across Paytm Ads inventory (Search, Display, Native, Post-Transaction, Video) and the Programmatic ecosystem \n● Ensure zero-defect launches, accurate targeting, bidding, tracking, pacing, and reporting. \n● Act as final escalation owner for complex delivery, measurement, or performance issues. \n\nAdvanced Optimization & Insights \n\n● Conduct deep-dive analysis on performance drivers across inventory, creatives, bids, audiences, and funnels. \n● Apply advanced optimization frameworks to improve CTR, CVR, CPA, and ROAS. \n● Translate learnings into repeatable playbooks and SOPs. AdTech, \n\nMeasurement & Platform Collaboration \n\n● Partner closely with Product and Tech teams to debug and improve auction mechanics, pacing logic, attribution, and reporting. \n● Ensure correct interpretation of conversion signals, post-transaction events, and MMP data. \n● Represent Campaign Ops in platform discussions with senior internal stakeholders. \n\nKey Metrics Youll Own \n\n● Campaign delivery accuracy & SLA adherence \n● Portfolio-level performance improvement (CTR, CPA, ROAS) \n● Analytical quality of insights & optimization impact \n● Team productivity & Quality \n● Advertiser satisfaction and retention \n\nRequired Qualifications\n\nExperience & Aptitude \n\n● 7 -11 years of experience in Ad Operations, Campaign Management, or Performance Marketing with deep AdTech exposure. \n● 2+ years of experience managing AdOps / Campaign Ops teams. \n● Demonstrated high aptitude and strong analytical problem-solving ability. \n● Proven ability to work with large datasets, diagnose issues, and drive structured solutions. \n\nAdTech & Platform Expertise \n\nMobile Measurement Partners (MMPs) - Appsflyer, Branch, Adjust etc Google & Meta Ad Platforms Demand-Side Platforms (DSPs) - DV360, TTD etc \nSupply-Side Platforms (SSPs) - Magnite, Pubmatic Ad Exchanges & Programmatic Ecosystem \n\nMeasurement, Auctions & Optimization \n\n● Deep understanding of ad auctions, bidding strategies, pacing algorithms, frequency, and budget control.\n ● Strong grasp of attribution models, conversion windows, incrementality, and funnel analysis. \n● Advanced proficiency in Excel / Google Sheets; SQL / BI tools is a strong plus. \n\nSkills & Leadership Traits \n● Exceptionally strong analytical and reasoning skills \n● Deep curiosity for AdTech systems and mechanics \n● Ability to simplify complex concepts for teams and stakeholders \n● Strong people leadership and coaching mindset \n● Comfort operating in fast-paced, data-heavy environments \n\nWhy join us?\n\n● A collaborative output driven program that brings cohesiveness across businesses through technology\n● Improve the average revenue per use by increasing the cross-sell opportunities\n● A solid 360 feedback from your peer teams on your support of their goals\n● Respect, that is earned, not demanded from your peers and manager\n\nCompensation: \n\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants  and we are committed to it. India's largest digital lending story is brewing here. Its your opportunity to be a part of the story!  \n","hostedUrl":"https://jobs.lever.co/paytm/ff4be077-f801-4d2d-9ea9-4b062a5eb669","applyUrl":"https://jobs.lever.co/paytm/ff4be077-f801-4d2d-9ea9-4b062a5eb669/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Operations & Support","location":"Noida, Uttar Pradesh","team":"Growth","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1790074007338,"descriptionPlain":"About Paytm \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout the Role:\nWe are looking for a detail-oriented and proactive CLM Operations candidate to join the Paytm Campaign Lifecycle Management (CLM) team. In this role, you will be responsible for the end-to-end execution of off-deck and on-deck campaigns across multiple channels using CleverTap. You will collaborate closely with Category, Growth, and Traffic teams to ensure campaigns are set up\naccurately, approved on time, and monitored for performance.\n\nKey Responsibilities:\n1. Campaign Execution & Management\n • Create, configure, and publish campaigns on CleverTap across Push (Override, Lifecycle, Nodedupe, Event-based), Email, SMS,    \nChat, and WhatsApp channels.   \n• Set up and manage CleverTap Journeys, including event-based triggers, audience\nsegmentation, and multi-step flows.\n• Set up and validate context strings for both Override and Lifecycle on-deck campaigns (Native\nDisplay).\n\n2. Data Fetching & Validation\n• Fetch and validate campaign base sizes using CleverTap&#39;s segment builder and cross-\nreference against push campaign base size checks.\n• Validate Banner IDs, deeplinks (via QR code generation), widget types, slot IDs, and image\nspecs before campaign scheduling.\n• Monitor campaign delivery metrics post-launch; flag anomalies such as unusual drop in reach or\ndelivery rates (expected benchmark: 50–60% delivery/acquiry).\n• Pull and verify data from the Campaign Tracker, Traffic Approval Sheet, and Allocation Team\nSheet to ensure alignment.\n• Ensure all campaigns have a valid Label ID from the CLM Category List, and that CategoryId\nand CategoryName key-value pairs are correctly mapped (case-sensitive).\n\n3. Quality Control &amp; Scheduling\n• Perform QC checks as per the Campaign SOP before scheduling any campaign.\n• Conduct banner QC in line with Banner SOP guidelines, verifying image specs, deeplinks, and\nwidget types.\n• Test campaigns during permitted testing hours (7:00 AM–10:00 PM) using the designated test\nwebhook.\n\nRequired Skills & Qualifications\n1. CleverTap Expertise (Mandatory)\n• Hands-on experience with CleverTap for campaign creation, audience segmentation, and\nchannel configuration.\n• Proficient in setting up Events and Journeys in CleverTap, including multi-step flows, event\ntriggers, and user property filters.\n• Understanding of CleverTap concepts: Native Display, Push campaigns, cascade mode, sub-\ncontexts, frequency capping, and DND settings.\n• Familiarity with webhook configuration (live and test) for Push, Email, SMS, WhatsApp, and\nChat channels.\n\n2. Data Fetching & Analytical Skills\n• Ability to fetch, validate, and cross-reference campaign data from multiple trackers and sheets\n(Google Sheets / Excel).\n• Basic understanding of segmentation logic: user properties, behavioral filters, segment\nexclusions, and frequency rules.\n• Ability to identify and flag data discrepancies or campaign mismatches quickly and accurately.\n\n3. Operational & Process Skills\n• Strong attention to detail — ability to follow multi-step SOPs precisely and maintain zero-miss\ncampaign execution.\n• Experience raising and tracking tickets on Jira or similar tools\n• Good time management skills to handle approval deadlines, testing windows, and scheduling\ntimelines simultaneously.\n\nWhy join us?\nA collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","description":"<div><b>About Paytm </b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</div><div><br></div><div><b>About the Role:</b></div><div>We are looking for a detail-oriented and proactive CLM Operations candidate to join the Paytm Campaign Lifecycle Management (CLM) team. In this role, you will be responsible for the end-to-end execution of off-deck and on-deck campaigns across multiple channels using CleverTap. You will collaborate closely with Category, Growth, and Traffic teams to ensure campaigns are set up</div><div>accurately, approved on time, and monitored for performance.</div><div><br></div><div><b>Key Responsibilities:</b></div><div><b>1. Campaign Execution &amp; Management</b></div><div> • Create, configure, and publish campaigns on CleverTap across Push (Override, Lifecycle, Nodedupe, Event-based), Email, SMS,    </div><div>Chat, and WhatsApp channels.   </div><div>• Set up and manage CleverTap Journeys, including event-based triggers, audience</div><div>segmentation, and multi-step flows.</div><div>• Set up and validate context strings for both Override and Lifecycle on-deck campaigns (Native</div><div>Display).</div><div><br></div><div><b>2. Data Fetching &amp; Validation</b></div><div>• Fetch and validate campaign base sizes using CleverTap&amp;#39;s segment builder and cross-</div><div>reference against push campaign base size checks.</div><div>• Validate Banner IDs, deeplinks (via QR code generation), widget types, slot IDs, and image</div><div>specs before campaign scheduling.</div><div>• Monitor campaign delivery metrics post-launch; flag anomalies such as unusual drop in reach or</div><div>delivery rates (expected benchmark: 50–60% delivery/acquiry).</div><div>• Pull and verify data from the Campaign Tracker, Traffic Approval Sheet, and Allocation Team</div><div>Sheet to ensure alignment.</div><div>• Ensure all campaigns have a valid Label ID from the CLM Category List, and that CategoryId</div><div>and CategoryName key-value pairs are correctly mapped (case-sensitive).</div><div><br></div><div><b>3. Quality Control &amp;amp; Scheduling</b></div><div>• Perform QC checks as per the Campaign SOP before scheduling any campaign.</div><div>• Conduct banner QC in line with Banner SOP guidelines, verifying image specs, deeplinks, and</div><div>widget types.</div><div>• Test campaigns during permitted testing hours (7:00 AM–10:00 PM) using the designated test</div><div>webhook.</div><div><br></div><div><b>Required Skills &amp; Qualifications</b></div><div><b>1. CleverTap Expertise (Mandatory)</b></div><div>• Hands-on experience with CleverTap for campaign creation, audience segmentation, and</div><div>channel configuration.</div><div>• Proficient in setting up Events and Journeys in CleverTap, including multi-step flows, event</div><div>triggers, and user property filters.</div><div>• Understanding of CleverTap concepts: Native Display, Push campaigns, cascade mode, sub-</div><div>contexts, frequency capping, and DND settings.</div><div>• Familiarity with webhook configuration (live and test) for Push, Email, SMS, WhatsApp, and</div><div>Chat channels.</div><div><br></div><div><b>2. Data Fetching &amp; Analytical Skills</b></div><div>• Ability to fetch, validate, and cross-reference campaign data from multiple trackers and sheets</div><div>(Google Sheets / Excel).</div><div>• Basic understanding of segmentation logic: user properties, behavioral filters, segment</div><div>exclusions, and frequency rules.</div><div>• Ability to identify and flag data discrepancies or campaign mismatches quickly and accurately.</div><div><br></div><div><b>3. Operational &amp; Process Skills</b></div><div>• Strong attention to detail — ability to follow multi-step SOPs precisely and maintain zero-miss</div><div>campaign execution.</div><div>• Experience raising and tracking tickets on Jira or similar tools</div><div>• Good time management skills to handle approval deadlines, testing windows, and scheduling</div><div>timelines simultaneously.</div><div><br></div><div><b>Why join us?</b></div><div>A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager </div><div><br></div><div><b>Compensation: </b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","id":"772f3cdd-4343-4f8d-9140-b40f3b64449a","lists":[],"text":"Campaign Management- Traffic Management- Growth","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm </b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</div><div><br></div><div><b>About the Role:</b></div><div>We are looking for a detail-oriented and proactive CLM Operations candidate to join the Paytm Campaign Lifecycle Management (CLM) team. In this role, you will be responsible for the end-to-end execution of off-deck and on-deck campaigns across multiple channels using CleverTap. You will collaborate closely with Category, Growth, and Traffic teams to ensure campaigns are set up</div><div>accurately, approved on time, and monitored for performance.</div><div><br></div><div><b>Key Responsibilities:</b></div><div><b>1. Campaign Execution &amp; Management</b></div><div> • Create, configure, and publish campaigns on CleverTap across Push (Override, Lifecycle, Nodedupe, Event-based), Email, SMS,    </div><div>Chat, and WhatsApp channels.   </div><div>• Set up and manage CleverTap Journeys, including event-based triggers, audience</div><div>segmentation, and multi-step flows.</div><div>• Set up and validate context strings for both Override and Lifecycle on-deck campaigns (Native</div><div>Display).</div><div><br></div><div><b>2. Data Fetching &amp; Validation</b></div><div>• Fetch and validate campaign base sizes using CleverTap&amp;#39;s segment builder and cross-</div><div>reference against push campaign base size checks.</div><div>• Validate Banner IDs, deeplinks (via QR code generation), widget types, slot IDs, and image</div><div>specs before campaign scheduling.</div><div>• Monitor campaign delivery metrics post-launch; flag anomalies such as unusual drop in reach or</div><div>delivery rates (expected benchmark: 50–60% delivery/acquiry).</div><div>• Pull and verify data from the Campaign Tracker, Traffic Approval Sheet, and Allocation Team</div><div>Sheet to ensure alignment.</div><div>• Ensure all campaigns have a valid Label ID from the CLM Category List, and that CategoryId</div><div>and CategoryName key-value pairs are correctly mapped (case-sensitive).</div><div><br></div><div><b>3. Quality Control &amp;amp; Scheduling</b></div><div>• Perform QC checks as per the Campaign SOP before scheduling any campaign.</div><div>• Conduct banner QC in line with Banner SOP guidelines, verifying image specs, deeplinks, and</div><div>widget types.</div><div>• Test campaigns during permitted testing hours (7:00 AM–10:00 PM) using the designated test</div><div>webhook.</div><div><br></div><div><b>Required Skills &amp; Qualifications</b></div><div><b>1. CleverTap Expertise (Mandatory)</b></div><div>• Hands-on experience with CleverTap for campaign creation, audience segmentation, and</div><div>channel configuration.</div><div>• Proficient in setting up Events and Journeys in CleverTap, including multi-step flows, event</div><div>triggers, and user property filters.</div><div>• Understanding of CleverTap concepts: Native Display, Push campaigns, cascade mode, sub-</div><div>contexts, frequency capping, and DND settings.</div><div>• Familiarity with webhook configuration (live and test) for Push, Email, SMS, WhatsApp, and</div><div>Chat channels.</div><div><br></div><div><b>2. Data Fetching &amp; Analytical Skills</b></div><div>• Ability to fetch, validate, and cross-reference campaign data from multiple trackers and sheets</div><div>(Google Sheets / Excel).</div><div>• Basic understanding of segmentation logic: user properties, behavioral filters, segment</div><div>exclusions, and frequency rules.</div><div>• Ability to identify and flag data discrepancies or campaign mismatches quickly and accurately.</div><div><br></div><div><b>3. Operational &amp; Process Skills</b></div><div>• Strong attention to detail — ability to follow multi-step SOPs precisely and maintain zero-miss</div><div>campaign execution.</div><div>• Experience raising and tracking tickets on Jira or similar tools</div><div>• Good time management skills to handle approval deadlines, testing windows, and scheduling</div><div>timelines simultaneously.</div><div><br></div><div><b>Why join us?</b></div><div>A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager </div><div><br></div><div><b>Compensation: </b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","descriptionBodyPlain":"About Paytm \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout the Role:\nWe are looking for a detail-oriented and proactive CLM Operations candidate to join the Paytm Campaign Lifecycle Management (CLM) team. In this role, you will be responsible for the end-to-end execution of off-deck and on-deck campaigns across multiple channels using CleverTap. You will collaborate closely with Category, Growth, and Traffic teams to ensure campaigns are set up\naccurately, approved on time, and monitored for performance.\n\nKey Responsibilities:\n1. Campaign Execution & Management\n • Create, configure, and publish campaigns on CleverTap across Push (Override, Lifecycle, Nodedupe, Event-based), Email, SMS,    \nChat, and WhatsApp channels.   \n• Set up and manage CleverTap Journeys, including event-based triggers, audience\nsegmentation, and multi-step flows.\n• Set up and validate context strings for both Override and Lifecycle on-deck campaigns (Native\nDisplay).\n\n2. Data Fetching & Validation\n• Fetch and validate campaign base sizes using CleverTap&#39;s segment builder and cross-\nreference against push campaign base size checks.\n• Validate Banner IDs, deeplinks (via QR code generation), widget types, slot IDs, and image\nspecs before campaign scheduling.\n• Monitor campaign delivery metrics post-launch; flag anomalies such as unusual drop in reach or\ndelivery rates (expected benchmark: 50–60% delivery/acquiry).\n• Pull and verify data from the Campaign Tracker, Traffic Approval Sheet, and Allocation Team\nSheet to ensure alignment.\n• Ensure all campaigns have a valid Label ID from the CLM Category List, and that CategoryId\nand CategoryName key-value pairs are correctly mapped (case-sensitive).\n\n3. Quality Control &amp; Scheduling\n• Perform QC checks as per the Campaign SOP before scheduling any campaign.\n• Conduct banner QC in line with Banner SOP guidelines, verifying image specs, deeplinks, and\nwidget types.\n• Test campaigns during permitted testing hours (7:00 AM–10:00 PM) using the designated test\nwebhook.\n\nRequired Skills & Qualifications\n1. CleverTap Expertise (Mandatory)\n• Hands-on experience with CleverTap for campaign creation, audience segmentation, and\nchannel configuration.\n• Proficient in setting up Events and Journeys in CleverTap, including multi-step flows, event\ntriggers, and user property filters.\n• Understanding of CleverTap concepts: Native Display, Push campaigns, cascade mode, sub-\ncontexts, frequency capping, and DND settings.\n• Familiarity with webhook configuration (live and test) for Push, Email, SMS, WhatsApp, and\nChat channels.\n\n2. Data Fetching & Analytical Skills\n• Ability to fetch, validate, and cross-reference campaign data from multiple trackers and sheets\n(Google Sheets / Excel).\n• Basic understanding of segmentation logic: user properties, behavioral filters, segment\nexclusions, and frequency rules.\n• Ability to identify and flag data discrepancies or campaign mismatches quickly and accurately.\n\n3. Operational & Process Skills\n• Strong attention to detail — ability to follow multi-step SOPs precisely and maintain zero-miss\ncampaign execution.\n• Experience raising and tracking tickets on Jira or similar tools\n• Good time management skills to handle approval deadlines, testing windows, and scheduling\ntimelines simultaneously.\n\nWhy join us?\nA collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","hostedUrl":"https://jobs.lever.co/paytm/772f3cdd-4343-4f8d-9140-b40f3b64449a","applyUrl":"https://jobs.lever.co/paytm/772f3cdd-4343-4f8d-9140-b40f3b64449a/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Growth","location":"Noida, Uttar Pradesh","team":"User Growth","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1790073070748,"descriptionPlain":"About Paytm \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout the Role:\nWe are looking for an experienced Campaign Manager who will manage end-to-end growth campaign execution and will analyze campaign performance, run experiments, optimize engagement/conversion, and work with cross-functional teams to ensure smooth and timely execution.\n\nRequirements:\n●2+ years of hands-on experience in Growth Operations, preferably in a consumer tech or fintech environment, with strong campaign execution expertise.\n● Strong proficiency in Clevertap, AI tools such as ChatGPT, Claude, and Gemini to improve operational efficiency, automate workflows, and enhance campaign processes.\n●Manage end-to-end execution of cashback, CLM, push, and banner campaigns, including CleverTap setup, segmentation, targeting, scheduling, and QC.\n●Collaborate with Growth, CLM, Marketing, Design, Promo, and Tech teams for seamless execution and timely resolution of dependencies.\n● Analyze campaign performance, drive experimentation and optimization, and identify opportunities to improve engagement and conversion.\n●Demonstrate strong ownership, analytical thinking, problem-solving, communication, and execution skills, with the ability to work independently.\n\nWhy join us?\nA collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","description":"<div><b>About Paytm </b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</div><div><br></div><div><b>About the Role:</b></div><div>We are looking for an experienced Campaign Manager who&nbsp;will manage end-to-end growth campaign execution and will analyze campaign performance, run experiments, optimize engagement/conversion, and work with cross-functional teams to ensure smooth and timely execution.</div><div><br></div><div><b>Requirements:</b></div><div>●2+ years of hands-on experience in Growth Operations, preferably in a consumer tech or fintech environment, with strong campaign execution expertise.</div><div>● Strong proficiency in Clevertap, AI tools such as ChatGPT, Claude, and Gemini to improve operational efficiency, automate workflows, and enhance campaign processes.</div><div>●Manage end-to-end execution of cashback, CLM, push, and banner campaigns, including CleverTap setup, segmentation, targeting, scheduling, and QC.</div><div>●Collaborate with Growth, CLM, Marketing, Design, Promo, and Tech teams for seamless execution and timely resolution of dependencies.</div><div>● Analyze campaign performance, drive experimentation and optimization, and identify opportunities to improve engagement and conversion.</div><div>●Demonstrate strong ownership, analytical thinking, problem-solving, communication, and execution skills, with the ability to work independently.</div><div><br></div><div><b>Why join us?</b></div><div>A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager </div><div><br></div><div><b>Compensation: </b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","id":"9f059149-ed57-4539-9e06-0855096e7842","lists":[],"text":"Campaign Management- User Growth","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm </b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</div><div><br></div><div><b>About the Role:</b></div><div>We are looking for an experienced Campaign Manager who&nbsp;will manage end-to-end growth campaign execution and will analyze campaign performance, run experiments, optimize engagement/conversion, and work with cross-functional teams to ensure smooth and timely execution.</div><div><br></div><div><b>Requirements:</b></div><div>●2+ years of hands-on experience in Growth Operations, preferably in a consumer tech or fintech environment, with strong campaign execution expertise.</div><div>● Strong proficiency in Clevertap, AI tools such as ChatGPT, Claude, and Gemini to improve operational efficiency, automate workflows, and enhance campaign processes.</div><div>●Manage end-to-end execution of cashback, CLM, push, and banner campaigns, including CleverTap setup, segmentation, targeting, scheduling, and QC.</div><div>●Collaborate with Growth, CLM, Marketing, Design, Promo, and Tech teams for seamless execution and timely resolution of dependencies.</div><div>● Analyze campaign performance, drive experimentation and optimization, and identify opportunities to improve engagement and conversion.</div><div>●Demonstrate strong ownership, analytical thinking, problem-solving, communication, and execution skills, with the ability to work independently.</div><div><br></div><div><b>Why join us?</b></div><div>A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager </div><div><br></div><div><b>Compensation: </b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","descriptionBodyPlain":"About Paytm \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout the Role:\nWe are looking for an experienced Campaign Manager who will manage end-to-end growth campaign execution and will analyze campaign performance, run experiments, optimize engagement/conversion, and work with cross-functional teams to ensure smooth and timely execution.\n\nRequirements:\n●2+ years of hands-on experience in Growth Operations, preferably in a consumer tech or fintech environment, with strong campaign execution expertise.\n● Strong proficiency in Clevertap, AI tools such as ChatGPT, Claude, and Gemini to improve operational efficiency, automate workflows, and enhance campaign processes.\n●Manage end-to-end execution of cashback, CLM, push, and banner campaigns, including CleverTap setup, segmentation, targeting, scheduling, and QC.\n●Collaborate with Growth, CLM, Marketing, Design, Promo, and Tech teams for seamless execution and timely resolution of dependencies.\n● Analyze campaign performance, drive experimentation and optimization, and identify opportunities to improve engagement and conversion.\n●Demonstrate strong ownership, analytical thinking, problem-solving, communication, and execution skills, with the ability to work independently.\n\nWhy join us?\nA collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","hostedUrl":"https://jobs.lever.co/paytm/9f059149-ed57-4539-9e06-0855096e7842","applyUrl":"https://jobs.lever.co/paytm/9f059149-ed57-4539-9e06-0855096e7842/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Gurugram, Haryana","team":"Travel","allLocations":["Gurugram, Haryana"]},"createdAt":1786529112602,"descriptionPlain":"About Us:\nPaytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.\n\nAbout the Team: \nThe Travel & Growth Operations team drives digital ticket bookings, campaign management, and strategic institutional partnerships. Acting as a critical operational bridge between growth marketing, tech, and external key accounts like State Road Transport Corporations (RTCs), the team scales user adoption and optimizes booking performance across national transit networks.\n\nAbout the Role: \nDrive digital execution across campaign operations, promotional management, and institutional account management. Blending hands-on growth operations with strategic partnership management focused largely on State Road Transport Corporations (RTCs), you will serve as the core link between RTC officials/depot managers, central growth marketing teams, and tech operations to optimize ticket booking campaigns, digital visibility, and strategic promotional initiatives.\n\nExpectations / Requirements:\n\n1. Set up, schedule, and automate targeted lifecycle campaigns on growth automation tools like CleverTap (push notifications, in-app popups, and user segmentation tailored for RTC commuters).\n2. Manage banner creation workflows, route visibility, featured placements, and promotional banners to boost user conversion for RTC bus bookings.\n3. Configure promo codes, manage discount logic, track redemption metrics, enforce fraud controls, and manage promotional budgets for RTC routes.\n4. Coordinate closely with central product, tech, and marketing teams to ensure seamless feature rollouts, bug resolution, and operational alignment for RTC platforms.\n5. Act as the key relationship point for State Road Transport Corporations (RTCs), understanding their operational requirements and driving booking adoption.\n6. Travel on a need basis to meet RTC officials, visit regional bus depots/counters, resolve operational friction, and execute joint promotional activities.\n7. Track booking volumes, campaign ROI, route-level conversion metrics, and coupon utilization.\n8. Deliver periodic performance reports to RTC partners and internal stakeholders.\n\nSuperpowers / Skills That Will Help You Succeed:\n2+ years of hands-on experience in growth operations, digital marketing ops, or key account management (Travel, Ticketing, Mobility, or E-Commerce background preferred).\nProficiency with customer engagement platforms like CleverTap, MoEngage, or similar campaign management tools.\nDemonstrated experience in managing end-to-end promotional assets (banner workflows, coupon engines, and campaign scheduling).\nStrong communication and relationship-building skills to liaison effectively with central internal teams and RTC/government officials.\nStrong analytical and reporting capabilities to track campaign ROI, route conversion, and booking performance.\nFlexibility and willingness to travel on a need basis for field coordination and RTC partner meetings.\n\nWhy Join Us:\nA collaborative output driven program that brings cohesiveness across businesses through technology.Improve the average revenue per use by increasing the cross-sell opportunities.A solid 360 feedback from your peer teams on your support of their goals\n\nCompensation :\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading financial services company that offers full-stack payments &amp; financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://Sharma.About\">Sharma.</a></div><div><br></div><div><b><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://Sharma.About\">About</a> the Team:</b>&nbsp;</div><div>The Travel &amp; Growth Operations team drives digital ticket bookings, campaign management, and strategic institutional partnerships. Acting as a critical operational bridge between growth marketing, tech, and external key accounts like State Road Transport Corporations (RTCs), the team scales user adoption and optimizes booking performance across national transit <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://networks.About\">networks.</a></div><div><br></div><div><b><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://networks.About\">About</a> the Role:</b>&nbsp;</div><div>Drive digital execution across campaign operations, promotional management, and institutional account management. Blending hands-on growth operations with strategic partnership management focused largely on State Road Transport Corporations (RTCs), you will serve as the core link between RTC officials/depot managers, central growth marketing teams, and tech operations to optimize ticket booking campaigns, digital visibility, and strategic promotional <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://initiatives.Expectations\">initiatives.</a></div><div><br></div><div><b><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://initiatives.Expectations\">Expectations</a> / Requirements:</b></div><div><br></div><div>1. Set up, schedule, and automate targeted lifecycle campaigns on growth automation tools like CleverTap (push notifications, in-app popups, and user segmentation tailored for RTC commuters).</div><div>2. Manage banner creation workflows, route visibility, featured placements, and promotional banners to boost user conversion for RTC bus <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://bookings.Configure\">bookings.</a></div><div>3. <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://bookings.Configure\">Configure</a> promo codes, manage discount logic, track redemption metrics, enforce fraud controls, and manage promotional budgets for RTC <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://routes.Coordinate\">routes.</a></div><div>4. <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://routes.Coordinate\">Coordinate</a> closely with central product, tech, and marketing teams to ensure seamless feature rollouts, bug resolution, and operational alignment for RTC <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://platforms.Act\">platforms.</a></div><div>5. <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://platforms.Act\">Act</a> as the key relationship point for State Road Transport Corporations (RTCs), understanding their operational requirements and driving booking <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://adoption.Travel\">adoption.</a></div><div>6. <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://adoption.Travel\">Travel</a> on a need basis to meet RTC officials, visit regional bus depots/counters, resolve operational friction, and execute joint promotional <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://activities.Track\">activities.</a></div><div>7. <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://activities.Track\">Track</a> booking volumes, campaign ROI, route-level conversion metrics, and coupon <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://utilization.Deliver\">utilization.</a></div><div>8. <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://utilization.Deliver\">Deliver</a> periodic performance reports to RTC partners and internal <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://stakeholders.Superpowers\">stakeholders.</a></div><div><br></div><div><b><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://stakeholders.Superpowers\">Superpowers</a> / Skills That Will Help You Succeed:</b></div><div>2+ years of hands-on experience in growth operations, digital marketing ops, or key account management (Travel, Ticketing, Mobility, or E-Commerce background preferred).</div><div>Proficiency with customer engagement platforms like CleverTap, MoEngage, or similar campaign management <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://tools.Demonstrated\">tools.</a></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://tools.Demonstrated\">Demonstrated</a> experience in managing end-to-end promotional assets (banner workflows, coupon engines, and campaign scheduling).</div><div>Strong communication and relationship-building skills to liaison effectively with central internal teams and RTC/government <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://officials.Strong\">officials.</a></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://officials.Strong\">Strong</a> analytical and reporting capabilities to track campaign ROI, route conversion, and booking <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://performance.Flexibility\">performance.</a></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://performance.Flexibility\">Flexibility</a> and willingness to travel on a need basis for field coordination and RTC partner <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://meetings.Why\">meetings.</a></div><div><br></div><div><b><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://meetings.Why\">Why</a> Join Us:</b></div><div>A collaborative output driven program that brings cohesiveness across businesses through <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://technology.Improve\">technology.Improve</a> the average revenue per use by increasing the cross-sell opportunities.A solid 360 feedback from your peer teams on your support of their goals</div><div><br></div><div><b>Compensation :</b></div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"3d396d95-cef6-4a5f-bd07-8b21944533a0","lists":[],"text":"Campaign Operations - Assistant Manager - Travel Business (Bus)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading financial services company that offers full-stack payments &amp; financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar <a href=\"http://Sharma.About\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Sharma.</a></div><div><br></div><div><b><a href=\"http://Sharma.About\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">About</a> the Team:</b>&nbsp;</div><div>The Travel &amp; Growth Operations team drives digital ticket bookings, campaign management, and strategic institutional partnerships. Acting as a critical operational bridge between growth marketing, tech, and external key accounts like State Road Transport Corporations (RTCs), the team scales user adoption and optimizes booking performance across national transit <a href=\"http://networks.About\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">networks.</a></div><div><br></div><div><b><a href=\"http://networks.About\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">About</a> the Role:</b>&nbsp;</div><div>Drive digital execution across campaign operations, promotional management, and institutional account management. Blending hands-on growth operations with strategic partnership management focused largely on State Road Transport Corporations (RTCs), you will serve as the core link between RTC officials/depot managers, central growth marketing teams, and tech operations to optimize ticket booking campaigns, digital visibility, and strategic promotional <a href=\"http://initiatives.Expectations\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">initiatives.</a></div><div><br></div><div><b><a href=\"http://initiatives.Expectations\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Expectations</a> / Requirements:</b></div><div><br></div><div>1. Set up, schedule, and automate targeted lifecycle campaigns on growth automation tools like CleverTap (push notifications, in-app popups, and user segmentation tailored for RTC commuters).</div><div>2. Manage banner creation workflows, route visibility, featured placements, and promotional banners to boost user conversion for RTC bus <a href=\"http://bookings.Configure\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">bookings.</a></div><div>3. <a href=\"http://bookings.Configure\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Configure</a> promo codes, manage discount logic, track redemption metrics, enforce fraud controls, and manage promotional budgets for RTC <a href=\"http://routes.Coordinate\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">routes.</a></div><div>4. <a href=\"http://routes.Coordinate\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Coordinate</a> closely with central product, tech, and marketing teams to ensure seamless feature rollouts, bug resolution, and operational alignment for RTC <a href=\"http://platforms.Act\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">platforms.</a></div><div>5. <a href=\"http://platforms.Act\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Act</a> as the key relationship point for State Road Transport Corporations (RTCs), understanding their operational requirements and driving booking <a href=\"http://adoption.Travel\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">adoption.</a></div><div>6. <a href=\"http://adoption.Travel\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Travel</a> on a need basis to meet RTC officials, visit regional bus depots/counters, resolve operational friction, and execute joint promotional <a href=\"http://activities.Track\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">activities.</a></div><div>7. <a href=\"http://activities.Track\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Track</a> booking volumes, campaign ROI, route-level conversion metrics, and coupon <a href=\"http://utilization.Deliver\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">utilization.</a></div><div>8. <a href=\"http://utilization.Deliver\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Deliver</a> periodic performance reports to RTC partners and internal <a href=\"http://stakeholders.Superpowers\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">stakeholders.</a></div><div><br></div><div><b><a href=\"http://stakeholders.Superpowers\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Superpowers</a> / Skills That Will Help You Succeed:</b></div><div>2+ years of hands-on experience in growth operations, digital marketing ops, or key account management (Travel, Ticketing, Mobility, or E-Commerce background preferred).</div><div>Proficiency with customer engagement platforms like CleverTap, MoEngage, or similar campaign management <a href=\"http://tools.Demonstrated\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">tools.</a></div><div><a href=\"http://tools.Demonstrated\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Demonstrated</a> experience in managing end-to-end promotional assets (banner workflows, coupon engines, and campaign scheduling).</div><div>Strong communication and relationship-building skills to liaison effectively with central internal teams and RTC/government <a href=\"http://officials.Strong\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">officials.</a></div><div><a href=\"http://officials.Strong\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Strong</a> analytical and reporting capabilities to track campaign ROI, route conversion, and booking <a href=\"http://performance.Flexibility\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">performance.</a></div><div><a href=\"http://performance.Flexibility\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Flexibility</a> and willingness to travel on a need basis for field coordination and RTC partner <a href=\"http://meetings.Why\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">meetings.</a></div><div><br></div><div><b><a href=\"http://meetings.Why\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Why</a> Join Us:</b></div><div>A collaborative output driven program that brings cohesiveness across businesses through <a href=\"http://technology.Improve\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">technology.Improve</a> the average revenue per use by increasing the cross-sell opportunities.A solid 360 feedback from your peer teams on your support of their goals</div><div><br></div><div><b>Compensation :</b></div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.\n\nAbout the Team: \nThe Travel & Growth Operations team drives digital ticket bookings, campaign management, and strategic institutional partnerships. Acting as a critical operational bridge between growth marketing, tech, and external key accounts like State Road Transport Corporations (RTCs), the team scales user adoption and optimizes booking performance across national transit networks.\n\nAbout the Role: \nDrive digital execution across campaign operations, promotional management, and institutional account management. Blending hands-on growth operations with strategic partnership management focused largely on State Road Transport Corporations (RTCs), you will serve as the core link between RTC officials/depot managers, central growth marketing teams, and tech operations to optimize ticket booking campaigns, digital visibility, and strategic promotional initiatives.\n\nExpectations / Requirements:\n\n1. Set up, schedule, and automate targeted lifecycle campaigns on growth automation tools like CleverTap (push notifications, in-app popups, and user segmentation tailored for RTC commuters).\n2. Manage banner creation workflows, route visibility, featured placements, and promotional banners to boost user conversion for RTC bus bookings.\n3. Configure promo codes, manage discount logic, track redemption metrics, enforce fraud controls, and manage promotional budgets for RTC routes.\n4. Coordinate closely with central product, tech, and marketing teams to ensure seamless feature rollouts, bug resolution, and operational alignment for RTC platforms.\n5. Act as the key relationship point for State Road Transport Corporations (RTCs), understanding their operational requirements and driving booking adoption.\n6. Travel on a need basis to meet RTC officials, visit regional bus depots/counters, resolve operational friction, and execute joint promotional activities.\n7. Track booking volumes, campaign ROI, route-level conversion metrics, and coupon utilization.\n8. Deliver periodic performance reports to RTC partners and internal stakeholders.\n\nSuperpowers / Skills That Will Help You Succeed:\n2+ years of hands-on experience in growth operations, digital marketing ops, or key account management (Travel, Ticketing, Mobility, or E-Commerce background preferred).\nProficiency with customer engagement platforms like CleverTap, MoEngage, or similar campaign management tools.\nDemonstrated experience in managing end-to-end promotional assets (banner workflows, coupon engines, and campaign scheduling).\nStrong communication and relationship-building skills to liaison effectively with central internal teams and RTC/government officials.\nStrong analytical and reporting capabilities to track campaign ROI, route conversion, and booking performance.\nFlexibility and willingness to travel on a need basis for field coordination and RTC partner meetings.\n\nWhy Join Us:\nA collaborative output driven program that brings cohesiveness across businesses through technology.Improve the average revenue per use by increasing the cross-sell opportunities.A solid 360 feedback from your peer teams on your support of their goals\n\nCompensation :\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/3d396d95-cef6-4a5f-bd07-8b21944533a0","applyUrl":"https://jobs.lever.co/paytm/3d396d95-cef6-4a5f-bd07-8b21944533a0/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Product","location":"Noida, Uttar Pradesh","team":"CST","allLocations":["Noida, Uttar Pradesh","Gurugram, Haryana"]},"createdAt":1790247225609,"descriptionPlain":"Job Title: Client Onboarding & Product Specialist  \nCompany: Paytm \nLocation: Noida \nDepartment: Business / Customer Success / Product \nRole Overview We are looking for a proactive and customer-focused professional to manage the onboarding and adoption journey of new clients at Paytm. The role involves conducting product demos, guiding clients through setup and integrations, resolving onboarding challenges, and ensuring smooth adoption of Paytm’s solutions. The ideal candidate should have strong communication skills, a problem-solving mindset, and the ability to work closely with Sales, Support, and Product teams. \nKey Responsibilities \n Lead new clients through a smooth and structured onboarding process, ensuring successful product setup and activation. \n● Conduct product demos, product tours, and personalized training sessions to help clients understand and effectively use Paytm’s solutions. \n● Guide clients through WhatsApp Marketing integrations, campaign setup, and relevant product functionalities. \n● Act as the primary point of contact during onboarding, addressing setup-related queries and troubleshooting issues to ensure a seamless experience. \n● Monitor client adoption and proactively identify opportunities to improve product usage and engagement. \n● Simplify complex product or technical processes and help clients move from initial onboarding challenges to confident product usage. \n● Collaborate with Sales, Customer Support, and Product teams to resolve client issues and share actionable customer feedback. \n● Track onboarding progress, client requirements, and issue resolution while ensuring adherence to defined SLAs. \n● Monitor campaign performance and support clients in optimizing their multi-channel campaigns. \n● Identify recurring client challenges and work with internal teams to improve processes, product experience, and onboarding journeys. \n● Maintain accurate records of client interactions, onboarding status, feedback, and resolutions.\nKey Skills \n● Strong verbal and written communication skills. \n● Customer-centric approach with strong relationship-building abilities. \n● Good problem-solving and troubleshooting skills. \n● Ability to conduct product demonstrations and training sessions. \n● Understanding of SaaS products, CRM, digital marketing, or WhatsApp-based marketing solutions is preferred. \n● Strong coordination and stakeholder management skills. \n● Ability to manage multiple clients and priorities while meeting SLAs. \n Comfortable working in a fast-paced, cross-functional environment. \n\nPreferred Experience ● 1+ years of experience in Customer Success, Client Onboarding, SaaS, Product Support, Account Management, or related roles. \n● Experience working with digital marketing, WhatsApp Business, CRM, or SaaS platforms will be an added advantage.\n","description":"<div><b style=\"font-size: 16px;\">Job Title: Client Onboarding &amp; Product Specialist&nbsp; </b></div><div><b style=\"font-size: 16px;\">Company: </b><span style=\"font-size: 16px;\">Paytm&nbsp;</span></div><div><b style=\"font-size: 16px;\">Location: </b><span style=\"font-size: 16px;\">Noida&nbsp;</span></div><div><b style=\"font-size: 16px;\">Department: </b><span style=\"font-size: 16px;\">Business / Customer Success / Product&nbsp;</span></div><div><b style=\"font-size: 16px;\">Role Overview&nbsp;</b><span style=\"font-size: 16px;\">We are looking for a proactive and customer-focused professional to manage the onboarding and adoption journey of new clients at Paytm. The role involves conducting product demos, guiding clients through setup and integrations, resolving onboarding challenges, and ensuring smooth adoption of Paytm’s solutions.&nbsp;The ideal candidate should have strong communication skills, a problem-solving mindset, and the ability to work closely with Sales, Support, and Product teams.&nbsp;</span></div><div><b style=\"font-size: 16px;\">Key Responsibilities&nbsp;</b></div><div><span style=\"font-size: 16px;\"> Lead new clients through a smooth and structured onboarding process, ensuring successful product setup and activation.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Conduct product demos, product tours, and personalized training sessions to help clients understand and effectively use Paytm’s solutions.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Guide clients through </span><b style=\"font-size: 16px;\">WhatsApp Marketing integrations</b><span style=\"font-size: 16px;\">, campaign setup, and relevant product functionalities.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Act as the primary point of contact during onboarding, addressing setup-related queries and troubleshooting issues to ensure a seamless experience.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Monitor client adoption and proactively identify opportunities to improve product usage and engagement.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Simplify complex product or technical processes and help clients move from initial onboarding challenges to confident product usage.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Collaborate with Sales, Customer Support, and Product teams to resolve client issues and share actionable customer feedback.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Track onboarding progress, client requirements, and issue resolution while ensuring adherence to defined SLAs.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Monitor campaign performance and support clients in optimizing their multi-channel campaigns.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Identify recurring client challenges and work with internal teams to improve processes, product experience, and onboarding journeys.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Maintain accurate records of client interactions, onboarding status, feedback, and resolutions.</span></div><div><b style=\"font-size: 16px;\"><a href=\"http://resolutions.Key\">Key</a> Skills&nbsp;</b></div><div><span style=\"font-size: 16px;\">● Strong verbal and written communication skills.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Customer-centric approach with strong relationship-building abilities.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Good problem-solving and troubleshooting skills.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Ability to conduct product demonstrations and training sessions.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Understanding of SaaS products, CRM, digital marketing, or WhatsApp-based marketing solutions is preferred.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Strong coordination and stakeholder management skills.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Ability to manage multiple clients and priorities while meeting SLAs.&nbsp;</span></div><div><span style=\"font-size: 16px;\"> Comfortable working in a fast-paced, cross-functional environment.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">Preferred Experience&nbsp;</b><span style=\"font-size: 16px;\">● 1+ years of experience in </span><b style=\"font-size: 16px;\">Customer Success, Client Onboarding, SaaS, Product Support, Account Management, or related roles</b><span style=\"font-size: 16px;\">.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Experience working with digital marketing, WhatsApp Business, CRM, or SaaS platforms will be an added advantage.</span></div>","id":"7097240e-c9be-430b-816e-259e96fee507","lists":[{"text":"","content":"<li><br></li>"}],"text":"Client Onboarding - Paytm Pi Agent (SMB)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 16px;\">Job Title: Client Onboarding &amp; Product Specialist&nbsp; </b></div><div><b style=\"font-size: 16px;\">Company: </b><span style=\"font-size: 16px;\">Paytm&nbsp;</span></div><div><b style=\"font-size: 16px;\">Location: </b><span style=\"font-size: 16px;\">Noida&nbsp;</span></div><div><b style=\"font-size: 16px;\">Department: </b><span style=\"font-size: 16px;\">Business / Customer Success / Product&nbsp;</span></div><div><b style=\"font-size: 16px;\">Role Overview&nbsp;</b><span style=\"font-size: 16px;\">We are looking for a proactive and customer-focused professional to manage the onboarding and adoption journey of new clients at Paytm. The role involves conducting product demos, guiding clients through setup and integrations, resolving onboarding challenges, and ensuring smooth adoption of Paytm’s solutions.&nbsp;The ideal candidate should have strong communication skills, a problem-solving mindset, and the ability to work closely with Sales, Support, and Product teams.&nbsp;</span></div><div><b style=\"font-size: 16px;\">Key Responsibilities&nbsp;</b></div><div><span style=\"font-size: 16px;\"> Lead new clients through a smooth and structured onboarding process, ensuring successful product setup and activation.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Conduct product demos, product tours, and personalized training sessions to help clients understand and effectively use Paytm’s solutions.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Guide clients through </span><b style=\"font-size: 16px;\">WhatsApp Marketing integrations</b><span style=\"font-size: 16px;\">, campaign setup, and relevant product functionalities.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Act as the primary point of contact during onboarding, addressing setup-related queries and troubleshooting issues to ensure a seamless experience.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Monitor client adoption and proactively identify opportunities to improve product usage and engagement.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Simplify complex product or technical processes and help clients move from initial onboarding challenges to confident product usage.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Collaborate with Sales, Customer Support, and Product teams to resolve client issues and share actionable customer feedback.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Track onboarding progress, client requirements, and issue resolution while ensuring adherence to defined SLAs.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Monitor campaign performance and support clients in optimizing their multi-channel campaigns.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Identify recurring client challenges and work with internal teams to improve processes, product experience, and onboarding journeys.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Maintain accurate records of client interactions, onboarding status, feedback, and resolutions.</span></div><div><b style=\"font-size: 16px;\"><a href=\"http://resolutions.Key\">Key</a> Skills&nbsp;</b></div><div><span style=\"font-size: 16px;\">● Strong verbal and written communication skills.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Customer-centric approach with strong relationship-building abilities.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Good problem-solving and troubleshooting skills.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Ability to conduct product demonstrations and training sessions.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Understanding of SaaS products, CRM, digital marketing, or WhatsApp-based marketing solutions is preferred.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Strong coordination and stakeholder management skills.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Ability to manage multiple clients and priorities while meeting SLAs.&nbsp;</span></div><div><span style=\"font-size: 16px;\"> Comfortable working in a fast-paced, cross-functional environment.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">Preferred Experience&nbsp;</b><span style=\"font-size: 16px;\">● 1+ years of experience in </span><b style=\"font-size: 16px;\">Customer Success, Client Onboarding, SaaS, Product Support, Account Management, or related roles</b><span style=\"font-size: 16px;\">.&nbsp;</span></div><div><span style=\"font-size: 16px;\">● Experience working with digital marketing, WhatsApp Business, CRM, or SaaS platforms will be an added advantage.</span></div>","descriptionBodyPlain":"Job Title: Client Onboarding & Product Specialist  \nCompany: Paytm \nLocation: Noida \nDepartment: Business / Customer Success / Product \nRole Overview We are looking for a proactive and customer-focused professional to manage the onboarding and adoption journey of new clients at Paytm. The role involves conducting product demos, guiding clients through setup and integrations, resolving onboarding challenges, and ensuring smooth adoption of Paytm’s solutions. The ideal candidate should have strong communication skills, a problem-solving mindset, and the ability to work closely with Sales, Support, and Product teams. \nKey Responsibilities \n Lead new clients through a smooth and structured onboarding process, ensuring successful product setup and activation. \n● Conduct product demos, product tours, and personalized training sessions to help clients understand and effectively use Paytm’s solutions. \n● Guide clients through WhatsApp Marketing integrations, campaign setup, and relevant product functionalities. \n● Act as the primary point of contact during onboarding, addressing setup-related queries and troubleshooting issues to ensure a seamless experience. \n● Monitor client adoption and proactively identify opportunities to improve product usage and engagement. \n● Simplify complex product or technical processes and help clients move from initial onboarding challenges to confident product usage. \n● Collaborate with Sales, Customer Support, and Product teams to resolve client issues and share actionable customer feedback. \n● Track onboarding progress, client requirements, and issue resolution while ensuring adherence to defined SLAs. \n● Monitor campaign performance and support clients in optimizing their multi-channel campaigns. \n● Identify recurring client challenges and work with internal teams to improve processes, product experience, and onboarding journeys. \n● Maintain accurate records of client interactions, onboarding status, feedback, and resolutions.\nKey Skills \n● Strong verbal and written communication skills. \n● Customer-centric approach with strong relationship-building abilities. \n● Good problem-solving and troubleshooting skills. \n● Ability to conduct product demonstrations and training sessions. \n● Understanding of SaaS products, CRM, digital marketing, or WhatsApp-based marketing solutions is preferred. \n● Strong coordination and stakeholder management skills. \n● Ability to manage multiple clients and priorities while meeting SLAs. \n Comfortable working in a fast-paced, cross-functional environment. \n\nPreferred Experience ● 1+ years of experience in Customer Success, Client Onboarding, SaaS, Product Support, Account Management, or related roles. \n● Experience working with digital marketing, WhatsApp Business, CRM, or SaaS platforms will be an added advantage.\n","hostedUrl":"https://jobs.lever.co/paytm/7097240e-c9be-430b-816e-259e96fee507","applyUrl":"https://jobs.lever.co/paytm/7097240e-c9be-430b-816e-259e96fee507/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Noida, Uttar Pradesh","team":"Inference and Agentic AI","allLocations":["Noida, Uttar Pradesh","Gurugram, Haryana"]},"createdAt":1777957963596,"descriptionPlain":"Client Onboarding Director, Inference and Agentic AI\nLocation: Noida\nCompany: Paytm\nAbout Paytm\n\nPaytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability.\nPaytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics.\nThe Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale.\n\nRole Overview\n\nPaytm is looking to hire a Client Onboarding Director to own implementation delivery and client onboarding governance for Paytm’s AI Inference and Agentic AI products across enterprise clients.\nThis is a managerial role that will lead Client Onboarding Managers and ensure that enterprise deployments move smoothly from sales closure to go live and early adoption.\nThe role sits at the intersection of client teams, product, engineering, business, and sales, and is responsible for converting signed enterprise deals into successful, timely, and scalable deployments.\nThe candidate will own delivery planning, integration governance, risk management, stakeholder communication, and post go live stabilization across enterprise AI agent deployments.\nThe role requires strong program management, technical understanding, client handling, and ability to drive execution across multiple internal and external teams.\n\nKey Responsibilities\n\nDelivery Ownership and Implementation Governance\nOwn end to end delivery governance for enterprise AI agent deployments from sales handoff to go live and stabilization.\nLead the implementation planning process across scope, timelines, milestones, dependencies, risks, and success metrics.\nEnsure every enterprise deployment has a clear project plan, ownership structure, escalation path, and delivery cadence.\nTrack deployment progress across multiple clients and ensure timely resolution of blockers.\nDrive consistency in delivery quality, client communication, and implementation standards across the onboarding team.\nClient Onboarding and Integration Management\nOversee client onboarding across product configuration, data source integration, CRM integration, communication channel setup, user training, and adoption readiness.\nWork with Client Onboarding Managers to understand client systems, databases, architecture, workflows, and integration requirements.\nCoordinate with product and engineering teams to ensure technical dependencies are resolved on time.\nReview integration plans, data readiness, testing plans, and go live checklists for enterprise deployments.\nEnsure smooth handoff from pre sales and sales teams into delivery, with clear scope and success criteria.\nClient Stakeholder Management\nAct as senior delivery owner for enterprise clients during onboarding and implementation.\nManage senior client stakeholders across business, product, technology, data, marketing, and operations teams.\nConduct steering committee reviews, project status updates, and escalation discussions with client teams.\nEnsure clients are trained, enabled, and set up to realize early value from Paytm AI agents.\nMaintain high client confidence through structured communication, transparency, and timely issue resolution.\nRisk, Issue, and Escalation Management\nIdentify delivery risks early across scope, integrations, timelines, data readiness, client dependencies, and product gaps.\nBuild mitigation plans and escalation mechanisms to avoid deployment delays.\nRun root cause analysis for delivery delays, failed integrations, adoption gaps, or client escalations.\nWork with product, engineering, pre sales, and business teams to resolve critical issues.\nMaintain clear documentation of risks, decisions, open items, dependencies, and closure actions.\nProcess, Playbooks, and Scalability\nBuild standard onboarding playbooks, project templates, go live checklists, training material, and implementation SOPs.\nDefine delivery metrics such as time to onboard, milestone adherence, integration success rate, client readiness, go live success, and early adoption.\nCreate dashboards and review cadences to track implementation health across enterprise clients.\nImprove onboarding processes continuously through post implementation reviews and client feedback.\nBuild scalable delivery systems that reduce dependency on individuals and improve implementation quality at scale.\nTeam Leadership and Cross Functional Collaboration\nLead and mentor Client Onboarding Managers across enterprise delivery workstreams.\nSet clear goals, delivery standards, review mechanisms, and quality expectations for the onboarding team.\nWork closely with Enterprise GTM, Pre Sales, Product, Engineering, Security, Legal, Finance, and Support teams.\nEnsure clean handoffs across pre sales, sales, onboarding, support, and account management.\nBuild team capability in client communication, technical understanding, project management, and issue resolution.\n\nIdeal Candidate Profile\n\n8 to 10 years of experience in implementation delivery, customer onboarding, program management, customer success, solutions delivery, or enterprise technology roles.\nExperience leading implementation or onboarding teams for SaaS, fintech, CRM, marketing technology, AI, automation, cloud, data platforms, or enterprise software products.\nStrong understanding of APIs, system integrations, data flows, enterprise architecture, CRM systems, and deployment lifecycle.\nProven ability to manage enterprise client stakeholders and drive multi stakeholder implementation programs.\nStrong program management skills with ability to manage multiple deployments, timelines, dependencies, and escalations.\nExperience building delivery playbooks, SOPs, dashboards, review cadences, and implementation governance systems.\nStrong communication and problem solving skills with ability to work across client, product, engineering, sales, and business teams.\nHigh ownership mindset with comfort operating in fast moving and ambiguous environments.\nInterest in AI agents, LLMs, automation, analytics, and enterprise digital transformation.\n\nSkills and Qualifications\n\nStrong implementation delivery and program management skills for enterprise technology products.\nGood understanding of APIs, data integrations, CRM systems, databases, cloud platforms, and enterprise workflows.\nAbility to build project plans, dependency trackers, risk logs, go live checklists, SOPs, and executive status updates.\nStrong client communication skills with ability to manage senior stakeholders and escalations.\nStrong team leadership skills with ability to manage Client Onboarding Managers and drive delivery discipline.\nStrong analytical and problem solving skills with ability to identify root causes and drive corrective actions.\nComfort with tools such as Google Sheets, Slides, project management tools, documentation platforms, CRM tools, and AI enabled productivity tools.\nBachelor’s degree in Engineering, Business, Computer Science, or a related field. MBA or technical postgraduate degree is a plus.\n\nEducational Qualification\n\nMust have: Bachelor's degree from Tier 1 institutions such as IITs, SRCC, St. Stephen’s, etc.\nGood to have: MBA from Tier 1 institutions such as IIM A, B, C or ISB\n","description":"<div>Client Onboarding Director, Inference and Agentic AI</div><div>Location: Noida</div><div>Company: Paytm</div><div>About Paytm</div><div><br></div><div>Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability.</div><div>Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics.</div><div>The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale.</div><div><br></div><div>Role Overview</div><div><br></div><div>Paytm is looking to hire a Client Onboarding Director to own implementation delivery and client onboarding governance for Paytm’s AI Inference and Agentic AI products across enterprise clients.</div><div>This is a managerial role that will lead Client Onboarding Managers and ensure that enterprise deployments move smoothly from sales closure to go live and early adoption.</div><div>The role sits at the intersection of client teams, product, engineering, business, and sales, and is responsible for converting signed enterprise deals into successful, timely, and scalable deployments.</div><div>The candidate will own delivery planning, integration governance, risk management, stakeholder communication, and post go live stabilization across enterprise AI agent deployments.</div><div>The role requires strong program management, technical understanding, client handling, and ability to drive execution across multiple internal and external teams.</div><div><br></div><div>Key Responsibilities</div><div><br></div><div>Delivery Ownership and Implementation Governance</div><div>Own end to end delivery governance for enterprise AI agent deployments from sales handoff to go live and stabilization.</div><div>Lead the implementation planning process across scope, timelines, milestones, dependencies, risks, and success metrics.</div><div>Ensure every enterprise deployment has a clear project plan, ownership structure, escalation path, and delivery cadence.</div><div>Track deployment progress across multiple clients and ensure timely resolution of blockers.</div><div>Drive consistency in delivery quality, client communication, and implementation standards across the onboarding team.</div><div>Client Onboarding and Integration Management</div><div>Oversee client onboarding across product configuration, data source integration, CRM integration, communication channel setup, user training, and adoption readiness.</div><div>Work with Client Onboarding Managers to understand client systems, databases, architecture, workflows, and integration requirements.</div><div>Coordinate with product and engineering teams to ensure technical dependencies are resolved on time.</div><div>Review integration plans, data readiness, testing plans, and go live checklists for enterprise deployments.</div><div>Ensure smooth handoff from pre sales and sales teams into delivery, with clear scope and success criteria.</div><div>Client Stakeholder Management</div><div>Act as senior delivery owner for enterprise clients during onboarding and implementation.</div><div>Manage senior client stakeholders across business, product, technology, data, marketing, and operations teams.</div><div>Conduct steering committee reviews, project status updates, and escalation discussions with client teams.</div><div>Ensure clients are trained, enabled, and set up to realize early value from Paytm AI agents.</div><div>Maintain high client confidence through structured communication, transparency, and timely issue resolution.</div><div>Risk, Issue, and Escalation Management</div><div>Identify delivery risks early across scope, integrations, timelines, data readiness, client dependencies, and product gaps.</div><div>Build mitigation plans and escalation mechanisms to avoid deployment delays.</div><div>Run root cause analysis for delivery delays, failed integrations, adoption gaps, or client escalations.</div><div>Work with product, engineering, pre sales, and business teams to resolve critical issues.</div><div>Maintain clear documentation of risks, decisions, open items, dependencies, and closure actions.</div><div>Process, Playbooks, and Scalability</div><div>Build standard onboarding playbooks, project templates, go live checklists, training material, and implementation SOPs.</div><div>Define delivery metrics such as time to onboard, milestone adherence, integration success rate, client readiness, go live success, and early adoption.</div><div>Create dashboards and review cadences to track implementation health across enterprise clients.</div><div>Improve onboarding processes continuously through post implementation reviews and client feedback.</div><div>Build scalable delivery systems that reduce dependency on individuals and improve implementation quality at scale.</div><div>Team Leadership and Cross Functional Collaboration</div><div>Lead and mentor Client Onboarding Managers across enterprise delivery workstreams.</div><div>Set clear goals, delivery standards, review mechanisms, and quality expectations for the onboarding team.</div><div>Work closely with Enterprise GTM, Pre Sales, Product, Engineering, Security, Legal, Finance, and Support teams.</div><div>Ensure clean handoffs across pre sales, sales, onboarding, support, and account management.</div><div>Build team capability in client communication, technical understanding, project management, and issue resolution.</div><div><br></div><div>Ideal Candidate Profile</div><div><br></div><div>8 to 10 years of experience in implementation delivery, customer onboarding, program management, customer success, solutions delivery, or enterprise technology roles.</div><div>Experience leading implementation or onboarding teams for SaaS, fintech, CRM, marketing technology, AI, automation, cloud, data platforms, or enterprise software products.</div><div>Strong understanding of APIs, system integrations, data flows, enterprise architecture, CRM systems, and deployment lifecycle.</div><div>Proven ability to manage enterprise client stakeholders and drive multi stakeholder implementation programs.</div><div>Strong program management skills with ability to manage multiple deployments, timelines, dependencies, and escalations.</div><div>Experience building delivery playbooks, SOPs, dashboards, review cadences, and implementation governance systems.</div><div>Strong communication and problem solving skills with ability to work across client, product, engineering, sales, and business teams.</div><div>High ownership mindset with comfort operating in fast moving and ambiguous environments.</div><div>Interest in AI agents, LLMs, automation, analytics, and enterprise digital transformation.</div><div><br></div><div>Skills and Qualifications</div><div><br></div><div>Strong implementation delivery and program management skills for enterprise technology products.</div><div>Good understanding of APIs, data integrations, CRM systems, databases, cloud platforms, and enterprise workflows.</div><div>Ability to build project plans, dependency trackers, risk logs, go live checklists, SOPs, and executive status updates.</div><div>Strong client communication skills with ability to manage senior stakeholders and escalations.</div><div>Strong team leadership skills with ability to manage Client Onboarding Managers and drive delivery discipline.</div><div>Strong analytical and problem solving skills with ability to identify root causes and drive corrective actions.</div><div>Comfort with tools such as Google Sheets, Slides, project management tools, documentation platforms, CRM tools, and AI enabled productivity tools.</div><div>Bachelor’s degree in Engineering, Business, Computer Science, or a related field. MBA or technical postgraduate degree is a plus.</div><div><br></div><div>Educational Qualification</div><div><br></div><div>Must have: Bachelor's degree from Tier 1 institutions such as IITs, SRCC, St. Stephen’s, etc.</div><div>Good to have: MBA from Tier 1 institutions such as IIM A, B, C or ISB</div>","id":"26869a2d-534e-4aa8-922f-2020a6574cf1","lists":[],"text":"Client Onboarding Director","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Client Onboarding Director, Inference and Agentic AI</div><div>Location: Noida</div><div>Company: Paytm</div><div>About Paytm</div><div><br></div><div>Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability.</div><div>Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics.</div><div>The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale.</div><div><br></div><div>Role Overview</div><div><br></div><div>Paytm is looking to hire a Client Onboarding Director to own implementation delivery and client onboarding governance for Paytm’s AI Inference and Agentic AI products across enterprise clients.</div><div>This is a managerial role that will lead Client Onboarding Managers and ensure that enterprise deployments move smoothly from sales closure to go live and early adoption.</div><div>The role sits at the intersection of client teams, product, engineering, business, and sales, and is responsible for converting signed enterprise deals into successful, timely, and scalable deployments.</div><div>The candidate will own delivery planning, integration governance, risk management, stakeholder communication, and post go live stabilization across enterprise AI agent deployments.</div><div>The role requires strong program management, technical understanding, client handling, and ability to drive execution across multiple internal and external teams.</div><div><br></div><div>Key Responsibilities</div><div><br></div><div>Delivery Ownership and Implementation Governance</div><div>Own end to end delivery governance for enterprise AI agent deployments from sales handoff to go live and stabilization.</div><div>Lead the implementation planning process across scope, timelines, milestones, dependencies, risks, and success metrics.</div><div>Ensure every enterprise deployment has a clear project plan, ownership structure, escalation path, and delivery cadence.</div><div>Track deployment progress across multiple clients and ensure timely resolution of blockers.</div><div>Drive consistency in delivery quality, client communication, and implementation standards across the onboarding team.</div><div>Client Onboarding and Integration Management</div><div>Oversee client onboarding across product configuration, data source integration, CRM integration, communication channel setup, user training, and adoption readiness.</div><div>Work with Client Onboarding Managers to understand client systems, databases, architecture, workflows, and integration requirements.</div><div>Coordinate with product and engineering teams to ensure technical dependencies are resolved on time.</div><div>Review integration plans, data readiness, testing plans, and go live checklists for enterprise deployments.</div><div>Ensure smooth handoff from pre sales and sales teams into delivery, with clear scope and success criteria.</div><div>Client Stakeholder Management</div><div>Act as senior delivery owner for enterprise clients during onboarding and implementation.</div><div>Manage senior client stakeholders across business, product, technology, data, marketing, and operations teams.</div><div>Conduct steering committee reviews, project status updates, and escalation discussions with client teams.</div><div>Ensure clients are trained, enabled, and set up to realize early value from Paytm AI agents.</div><div>Maintain high client confidence through structured communication, transparency, and timely issue resolution.</div><div>Risk, Issue, and Escalation Management</div><div>Identify delivery risks early across scope, integrations, timelines, data readiness, client dependencies, and product gaps.</div><div>Build mitigation plans and escalation mechanisms to avoid deployment delays.</div><div>Run root cause analysis for delivery delays, failed integrations, adoption gaps, or client escalations.</div><div>Work with product, engineering, pre sales, and business teams to resolve critical issues.</div><div>Maintain clear documentation of risks, decisions, open items, dependencies, and closure actions.</div><div>Process, Playbooks, and Scalability</div><div>Build standard onboarding playbooks, project templates, go live checklists, training material, and implementation SOPs.</div><div>Define delivery metrics such as time to onboard, milestone adherence, integration success rate, client readiness, go live success, and early adoption.</div><div>Create dashboards and review cadences to track implementation health across enterprise clients.</div><div>Improve onboarding processes continuously through post implementation reviews and client feedback.</div><div>Build scalable delivery systems that reduce dependency on individuals and improve implementation quality at scale.</div><div>Team Leadership and Cross Functional Collaboration</div><div>Lead and mentor Client Onboarding Managers across enterprise delivery workstreams.</div><div>Set clear goals, delivery standards, review mechanisms, and quality expectations for the onboarding team.</div><div>Work closely with Enterprise GTM, Pre Sales, Product, Engineering, Security, Legal, Finance, and Support teams.</div><div>Ensure clean handoffs across pre sales, sales, onboarding, support, and account management.</div><div>Build team capability in client communication, technical understanding, project management, and issue resolution.</div><div><br></div><div>Ideal Candidate Profile</div><div><br></div><div>8 to 10 years of experience in implementation delivery, customer onboarding, program management, customer success, solutions delivery, or enterprise technology roles.</div><div>Experience leading implementation or onboarding teams for SaaS, fintech, CRM, marketing technology, AI, automation, cloud, data platforms, or enterprise software products.</div><div>Strong understanding of APIs, system integrations, data flows, enterprise architecture, CRM systems, and deployment lifecycle.</div><div>Proven ability to manage enterprise client stakeholders and drive multi stakeholder implementation programs.</div><div>Strong program management skills with ability to manage multiple deployments, timelines, dependencies, and escalations.</div><div>Experience building delivery playbooks, SOPs, dashboards, review cadences, and implementation governance systems.</div><div>Strong communication and problem solving skills with ability to work across client, product, engineering, sales, and business teams.</div><div>High ownership mindset with comfort operating in fast moving and ambiguous environments.</div><div>Interest in AI agents, LLMs, automation, analytics, and enterprise digital transformation.</div><div><br></div><div>Skills and Qualifications</div><div><br></div><div>Strong implementation delivery and program management skills for enterprise technology products.</div><div>Good understanding of APIs, data integrations, CRM systems, databases, cloud platforms, and enterprise workflows.</div><div>Ability to build project plans, dependency trackers, risk logs, go live checklists, SOPs, and executive status updates.</div><div>Strong client communication skills with ability to manage senior stakeholders and escalations.</div><div>Strong team leadership skills with ability to manage Client Onboarding Managers and drive delivery discipline.</div><div>Strong analytical and problem solving skills with ability to identify root causes and drive corrective actions.</div><div>Comfort with tools such as Google Sheets, Slides, project management tools, documentation platforms, CRM tools, and AI enabled productivity tools.</div><div>Bachelor’s degree in Engineering, Business, Computer Science, or a related field. MBA or technical postgraduate degree is a plus.</div><div><br></div><div>Educational Qualification</div><div><br></div><div>Must have: Bachelor's degree from Tier 1 institutions such as IITs, SRCC, St. Stephen’s, etc.</div><div>Good to have: MBA from Tier 1 institutions such as IIM A, B, C or ISB</div>","descriptionBodyPlain":"Client Onboarding Director, Inference and Agentic AI\nLocation: Noida\nCompany: Paytm\nAbout Paytm\n\nPaytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability.\nPaytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics.\nThe Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale.\n\nRole Overview\n\nPaytm is looking to hire a Client Onboarding Director to own implementation delivery and client onboarding governance for Paytm’s AI Inference and Agentic AI products across enterprise clients.\nThis is a managerial role that will lead Client Onboarding Managers and ensure that enterprise deployments move smoothly from sales closure to go live and early adoption.\nThe role sits at the intersection of client teams, product, engineering, business, and sales, and is responsible for converting signed enterprise deals into successful, timely, and scalable deployments.\nThe candidate will own delivery planning, integration governance, risk management, stakeholder communication, and post go live stabilization across enterprise AI agent deployments.\nThe role requires strong program management, technical understanding, client handling, and ability to drive execution across multiple internal and external teams.\n\nKey Responsibilities\n\nDelivery Ownership and Implementation Governance\nOwn end to end delivery governance for enterprise AI agent deployments from sales handoff to go live and stabilization.\nLead the implementation planning process across scope, timelines, milestones, dependencies, risks, and success metrics.\nEnsure every enterprise deployment has a clear project plan, ownership structure, escalation path, and delivery cadence.\nTrack deployment progress across multiple clients and ensure timely resolution of blockers.\nDrive consistency in delivery quality, client communication, and implementation standards across the onboarding team.\nClient Onboarding and Integration Management\nOversee client onboarding across product configuration, data source integration, CRM integration, communication channel setup, user training, and adoption readiness.\nWork with Client Onboarding Managers to understand client systems, databases, architecture, workflows, and integration requirements.\nCoordinate with product and engineering teams to ensure technical dependencies are resolved on time.\nReview integration plans, data readiness, testing plans, and go live checklists for enterprise deployments.\nEnsure smooth handoff from pre sales and sales teams into delivery, with clear scope and success criteria.\nClient Stakeholder Management\nAct as senior delivery owner for enterprise clients during onboarding and implementation.\nManage senior client stakeholders across business, product, technology, data, marketing, and operations teams.\nConduct steering committee reviews, project status updates, and escalation discussions with client teams.\nEnsure clients are trained, enabled, and set up to realize early value from Paytm AI agents.\nMaintain high client confidence through structured communication, transparency, and timely issue resolution.\nRisk, Issue, and Escalation Management\nIdentify delivery risks early across scope, integrations, timelines, data readiness, client dependencies, and product gaps.\nBuild mitigation plans and escalation mechanisms to avoid deployment delays.\nRun root cause analysis for delivery delays, failed integrations, adoption gaps, or client escalations.\nWork with product, engineering, pre sales, and business teams to resolve critical issues.\nMaintain clear documentation of risks, decisions, open items, dependencies, and closure actions.\nProcess, Playbooks, and Scalability\nBuild standard onboarding playbooks, project templates, go live checklists, training material, and implementation SOPs.\nDefine delivery metrics such as time to onboard, milestone adherence, integration success rate, client readiness, go live success, and early adoption.\nCreate dashboards and review cadences to track implementation health across enterprise clients.\nImprove onboarding processes continuously through post implementation reviews and client feedback.\nBuild scalable delivery systems that reduce dependency on individuals and improve implementation quality at scale.\nTeam Leadership and Cross Functional Collaboration\nLead and mentor Client Onboarding Managers across enterprise delivery workstreams.\nSet clear goals, delivery standards, review mechanisms, and quality expectations for the onboarding team.\nWork closely with Enterprise GTM, Pre Sales, Product, Engineering, Security, Legal, Finance, and Support teams.\nEnsure clean handoffs across pre sales, sales, onboarding, support, and account management.\nBuild team capability in client communication, technical understanding, project management, and issue resolution.\n\nIdeal Candidate Profile\n\n8 to 10 years of experience in implementation delivery, customer onboarding, program management, customer success, solutions delivery, or enterprise technology roles.\nExperience leading implementation or onboarding teams for SaaS, fintech, CRM, marketing technology, AI, automation, cloud, data platforms, or enterprise software products.\nStrong understanding of APIs, system integrations, data flows, enterprise architecture, CRM systems, and deployment lifecycle.\nProven ability to manage enterprise client stakeholders and drive multi stakeholder implementation programs.\nStrong program management skills with ability to manage multiple deployments, timelines, dependencies, and escalations.\nExperience building delivery playbooks, SOPs, dashboards, review cadences, and implementation governance systems.\nStrong communication and problem solving skills with ability to work across client, product, engineering, sales, and business teams.\nHigh ownership mindset with comfort operating in fast moving and ambiguous environments.\nInterest in AI agents, LLMs, automation, analytics, and enterprise digital transformation.\n\nSkills and Qualifications\n\nStrong implementation delivery and program management skills for enterprise technology products.\nGood understanding of APIs, data integrations, CRM systems, databases, cloud platforms, and enterprise workflows.\nAbility to build project plans, dependency trackers, risk logs, go live checklists, SOPs, and executive status updates.\nStrong client communication skills with ability to manage senior stakeholders and escalations.\nStrong team leadership skills with ability to manage Client Onboarding Managers and drive delivery discipline.\nStrong analytical and problem solving skills with ability to identify root causes and drive corrective actions.\nComfort with tools such as Google Sheets, Slides, project management tools, documentation platforms, CRM tools, and AI enabled productivity tools.\nBachelor’s degree in Engineering, Business, Computer Science, or a related field. MBA or technical postgraduate degree is a plus.\n\nEducational Qualification\n\nMust have: Bachelor's degree from Tier 1 institutions such as IITs, SRCC, St. Stephen’s, etc.\nGood to have: MBA from Tier 1 institutions such as IIM A, B, C or ISB\n","hostedUrl":"https://jobs.lever.co/paytm/26869a2d-534e-4aa8-922f-2020a6574cf1","applyUrl":"https://jobs.lever.co/paytm/26869a2d-534e-4aa8-922f-2020a6574cf1/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Ludhiana, Punjab","team":"Lending Collections","allLocations":["Ludhiana, Punjab"]},"createdAt":1788861974689,"descriptionPlain":"About Us: \n \nPaytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE \n7. Support Collection officers in legal /Police issues/Collection Activities\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills\n2. More than 5 years of relevant experience in Collections role\n3. Demonstrated Success and achievement orientation \n4. Excellent Communication Skills \n5. Negotiations skills - strong bias for driving results in a High performance environment \n6. Strong Relationship and Leadership skills \n7. Working Knowledge of Computers\n\nEducation: Graduation/ Post Graduation preferred\n \nWhy join us:\n\n1. A collaborative output driven program that brings cohesiveness across businesses through technology \n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n \nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us: </b></div><div><b>&nbsp;</b></div><div>Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.</div><div><b>&nbsp;</b></div><div><b>About the team:</b> Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role: </b>Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. </div><div>2. Ensured documented feedback. </div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise </div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team </div><div>5. Monitoring performance against set parameters and weekly review with Collection executives. </div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE </div><div>7. Support Collection officers in legal /Police issues/Collection Activities</div><div><b>&nbsp;</b></div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div><b>&nbsp;</b></div><div>1. People Management Skills</div><div>2. More than 5 years of relevant experience in Collections role</div><div>3. Demonstrated Success and achievement orientation </div><div>4. Excellent Communication Skills </div><div>5. Negotiations skills - strong bias for driving results in a High performance environment </div><div>6. Strong Relationship and Leadership skills </div><div>7. Working Knowledge of Computers</div><div><br></div><div><b>Education:</b> Graduation/ Post Graduation preferred</div><div>&nbsp;</div><div><b>Why join us:</b></div><div><br></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology </div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div>&nbsp;</div><div><b>Compensation:</b></div><div><br></div><div>If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"23070e12-22b3-4b77-b24b-0ecb64b9c5b0","lists":[],"text":"Collection Manager - Ludhiana - Lending Collections","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us: </b></div><div><b>&nbsp;</b></div><div>Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.</div><div><b>&nbsp;</b></div><div><b>About the team:</b> Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role: </b>Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. </div><div>2. Ensured documented feedback. </div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise </div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team </div><div>5. Monitoring performance against set parameters and weekly review with Collection executives. </div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE </div><div>7. Support Collection officers in legal /Police issues/Collection Activities</div><div><b>&nbsp;</b></div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div><b>&nbsp;</b></div><div>1. People Management Skills</div><div>2. More than 5 years of relevant experience in Collections role</div><div>3. Demonstrated Success and achievement orientation </div><div>4. Excellent Communication Skills </div><div>5. Negotiations skills - strong bias for driving results in a High performance environment </div><div>6. Strong Relationship and Leadership skills </div><div>7. Working Knowledge of Computers</div><div><br></div><div><b>Education:</b> Graduation/ Post Graduation preferred</div><div>&nbsp;</div><div><b>Why join us:</b></div><div><br></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology </div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div>&nbsp;</div><div><b>Compensation:</b></div><div><br></div><div>If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us: \n \nPaytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE \n7. Support Collection officers in legal /Police issues/Collection Activities\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills\n2. More than 5 years of relevant experience in Collections role\n3. Demonstrated Success and achievement orientation \n4. Excellent Communication Skills \n5. Negotiations skills - strong bias for driving results in a High performance environment \n6. Strong Relationship and Leadership skills \n7. Working Knowledge of Computers\n\nEducation: Graduation/ Post Graduation preferred\n \nWhy join us:\n\n1. A collaborative output driven program that brings cohesiveness across businesses through technology \n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n \nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/23070e12-22b3-4b77-b24b-0ecb64b9c5b0","applyUrl":"https://jobs.lever.co/paytm/23070e12-22b3-4b77-b24b-0ecb64b9c5b0/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Vellore, Tamil Nadu","team":"Lending Collections","allLocations":["Vellore, Tamil Nadu"]},"createdAt":1779862846336,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 4+  years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: Graduation/ Post Graduation preferred.\n\nWhy join us:\nWe support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Us:&nbsp;</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team:</b> Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b> Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 4+  years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div><b>Education:</b> Graduation/ Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"8f80d61d-6730-43b2-b6e7-3923897093ad","lists":[],"text":"Collection Manager - Team Lead- Lending Collections (Vellore)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:&nbsp;</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team:</b> Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b> Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 4+  years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div><b>Education:</b> Graduation/ Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 4+  years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: Graduation/ Post Graduation preferred.\n\nWhy join us:\nWe support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/8f80d61d-6730-43b2-b6e7-3923897093ad","applyUrl":"https://jobs.lever.co/paytm/8f80d61d-6730-43b2-b6e7-3923897093ad/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Bhatinda, Punjab","team":"Lending Collections","allLocations":["Bhatinda, Punjab"]},"createdAt":1781072916576,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 4+  years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: Graduation/ Post Graduation preferred.\n","description":"<div><b>About Us:&nbsp;</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team:</b> Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b> Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 4+  years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div><b>Education: Graduation/ Post Graduation preferred.</b></div>","id":"178369a0-39ff-44f9-beee-dad18b7d0cac","lists":[],"text":"Collection Manager - TL - Lending Collections (EM Recovery)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:&nbsp;</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team:</b> Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b> Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 4+  years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div><b>Education: Graduation/ Post Graduation preferred.</b></div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 4+  years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: Graduation/ Post Graduation preferred.\n","hostedUrl":"https://jobs.lever.co/paytm/178369a0-39ff-44f9-beee-dad18b7d0cac","applyUrl":"https://jobs.lever.co/paytm/178369a0-39ff-44f9-beee-dad18b7d0cac/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Karnal, Haryana","team":"Lending Collections","allLocations":["Karnal, Haryana"]},"createdAt":1776785288098,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 4+  years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: Graduation/ Post Graduation preferred.\n","description":"<div>About Us:&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div>About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div>About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div>Expectations/ Requirements:</div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div>Superpowers/ Skills that will help you succeed in this role:</div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 4+  years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div>Education: Graduation/ Post Graduation preferred.</div>","id":"2482f4b1-847c-4930-9da2-224494b4c4c5","lists":[],"text":"Collection Manager - TL - Lending Collections (EM Recovery)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About Us:&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div>About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div>About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div>Expectations/ Requirements:</div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div>Superpowers/ Skills that will help you succeed in this role:</div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 4+  years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div>Education: Graduation/ Post Graduation preferred.</div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 4+  years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: Graduation/ Post Graduation preferred.\n","hostedUrl":"https://jobs.lever.co/paytm/2482f4b1-847c-4930-9da2-224494b4c4c5","applyUrl":"https://jobs.lever.co/paytm/2482f4b1-847c-4930-9da2-224494b4c4c5/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Patiala, Haryana","team":"Lending Collections","allLocations":["Patiala, Haryana","Jalandhar, Punjab"]},"createdAt":1776785792757,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 4+  years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: Graduation/ Post Graduation.\n","description":"<div>About Us:&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div>About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div>About the role: Lead the collections target and control collection flow for specified area.</div><div>&nbsp;</div><div>Expectations/ Requirements:</div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div>Superpowers/ Skills that will help you succeed in this role:</div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 4+  years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div>Education: Graduation/ Post Graduation.</div>","id":"5cd42774-b156-4952-83de-01cb93f22714","lists":[],"text":"Collection Manager - TL - Lending Collections (EM Recovery)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About Us:&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div>About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div>About the role: Lead the collections target and control collection flow for specified area.</div><div>&nbsp;</div><div>Expectations/ Requirements:</div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div>Superpowers/ Skills that will help you succeed in this role:</div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 4+  years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div>Education: Graduation/ Post Graduation.</div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 4+  years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: Graduation/ Post Graduation.\n","hostedUrl":"https://jobs.lever.co/paytm/5cd42774-b156-4952-83de-01cb93f22714","applyUrl":"https://jobs.lever.co/paytm/5cd42774-b156-4952-83de-01cb93f22714/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Dehradun, Uttarakhand","team":"Lending Collections","allLocations":["Dehradun, Uttarakhand"]},"createdAt":1776786326259,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. \n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 4+  years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: Graduation/ Post Graduation preferred.\n","description":"<div>About Us:&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div>About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div>About the role: Lead the collections target and control collection flow for specified area. </div><div>&nbsp;</div><div>Expectations/ Requirements:</div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div>Superpowers/ Skills that will help you succeed in this role:</div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 4+  years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div>Education: Graduation/ Post Graduation preferred.</div>","id":"82c7a74d-b77d-437c-be9a-622246d125fd","lists":[],"text":"Collection Manager - TL - Lending Collections (EM Recovery)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About Us:&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div>About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div>About the role: Lead the collections target and control collection flow for specified area. </div><div>&nbsp;</div><div>Expectations/ Requirements:</div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div>Superpowers/ Skills that will help you succeed in this role:</div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 4+  years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div>Education: Graduation/ Post Graduation preferred.</div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. \n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 4+  years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: Graduation/ Post Graduation preferred.\n","hostedUrl":"https://jobs.lever.co/paytm/82c7a74d-b77d-437c-be9a-622246d125fd","applyUrl":"https://jobs.lever.co/paytm/82c7a74d-b77d-437c-be9a-622246d125fd/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Amritsar, Punjab","team":"Lending Collections","allLocations":["Amritsar, Punjab"]},"createdAt":1776788250794,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 8+  years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: Graduation/ Post Graduation preferred.\n","description":"<div>About Us:&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div>About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div>About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div>Expectations/ Requirements:</div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div>Superpowers/ Skills that will help you succeed in this role:</div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 8+  years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div>Education: Graduation/ Post Graduation preferred.</div>","id":"ad949dfe-9f2f-4235-8945-740a0f6b3177","lists":[],"text":"Collection Manager - TL - Lending Collections (EM Recovery)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About Us:&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div>About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div>About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div>Expectations/ Requirements:</div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div>Superpowers/ Skills that will help you succeed in this role:</div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 8+  years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div>Education: Graduation/ Post Graduation preferred.</div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 8+  years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: Graduation/ Post Graduation preferred.\n","hostedUrl":"https://jobs.lever.co/paytm/ad949dfe-9f2f-4235-8945-740a0f6b3177","applyUrl":"https://jobs.lever.co/paytm/ad949dfe-9f2f-4235-8945-740a0f6b3177/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Sonipat, Haryana","team":"Lending Collections","allLocations":["Sonipat, Haryana"]},"createdAt":1791495234748,"descriptionPlain":"Job Title: Collection Manager\n\nAbout the Team:\nThe Collections team is responsible for managing overdue accounts, driving recovery performance, monitoring collection teams and agencies, and ensuring adherence to applicable regulatory guidelines and internal policies.\n\nAbout the Role:\nThe Collection Manager will be responsible for managing collection operations across the assigned territory, leading a team of collection executives, driving collection targets, and ensuring effective portfolio management. The role requires strong team leadership, field execution, performance monitoring, and stakeholder management skills.\n\nKey Responsibilities:\n• Drive and achieve collection targets for the assigned territory and portfolio.\n• Lead, manage, and motivate a team of collection executives and field officers to achieve business targets.\n• Monitor team productivity, performance, attendance, and daily collection activities.\n• Develop and implement effective collection strategies to improve recovery rates and control delinquency.\n• Review daily and monthly collection MIS and take corrective actions to improve team performance.\n• Monitor collection agencies and ensure adherence to defined processes and performance benchmarks.\n• Manage escalations related to overdue accounts, customer concerns, and field collection activities.\n• Ensure adherence to applicable regulatory guidelines, internal policies, and the Code of Conduct.\n• Identify operational gaps, fraudulent practices, and risks within the collection process and take appropriate corrective action.\n• Conduct regular field visits to monitor collection activities and team performance.\n• Work closely with business, credit, risk, operations, and other stakeholders to resolve collection-related issues.\n• Drive capability building, coaching, and continuous improvement within the collection team.\n\nSkills and Competencies:\n• Strong experience in collections and recovery management.\n• Proven experience in team handling and managing field collection teams.\n• Strong target orientation with the ability to drive team performance.\n• Good communication, negotiation, and stakeholder management skills.\n• Strong analytical and problem-solving abilities.\n• Good understanding of collection processes, delinquency management, and agency management.\n• Ability to manage escalations and work effectively in a high-performance environment.\n• Proficiency in MS Excel, collection MIS, and reporting systems.\nEducation and Experience:\n\n• Education: Graduate in any discipline.\n\n• Experience: 4+ years of relevant experience in collections and recovery management.\n• Prior experience in team handling, preferably in banking, NBFC, fintech, or financial services, will be preferred.\n• Candidates with experience managing field collection teams and collection agencies will be an added advantage.\n\nCompensation:\nCompensation will be commensurate with the candidate’s experience, expertise, and suitability for the role.\n\n","description":"<div><b>Job Title: Collection Manager</b></div><div><br></div><div><b>About the Team:</b></div><div>The Collections team is responsible for managing overdue accounts, driving recovery performance, monitoring collection teams and agencies, and ensuring adherence to applicable regulatory guidelines and internal policies.</div><div><br></div><div><b>About the Role:</b></div><div>The Collection Manager will be responsible for managing collection operations across the assigned territory, leading a team of collection executives, driving collection targets, and ensuring effective portfolio management. The role requires strong team leadership, field execution, performance monitoring, and stakeholder management skills.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>• Drive and achieve collection targets for the assigned territory and portfolio.</div><div>• Lead, manage, and motivate a team of collection executives and field officers to achieve business targets.</div><div>• Monitor team productivity, performance, attendance, and daily collection activities.</div><div>• Develop and implement effective collection strategies to improve recovery rates and control delinquency.</div><div>• Review daily and monthly collection MIS and take corrective actions to improve team performance.</div><div>• Monitor collection agencies and ensure adherence to defined processes and performance benchmarks.</div><div>• Manage escalations related to overdue accounts, customer concerns, and field collection activities.</div><div>• Ensure adherence to applicable regulatory guidelines, internal policies, and the Code of Conduct.</div><div>• Identify operational gaps, fraudulent practices, and risks within the collection process and take appropriate corrective action.</div><div>• Conduct regular field visits to monitor collection activities and team performance.</div><div>• Work closely with business, credit, risk, operations, and other stakeholders to resolve collection-related issues.</div><div>• Drive capability building, coaching, and continuous improvement within the collection team.</div><div><br></div><div><b>Skills and Competencies:</b></div><div>• Strong experience in collections and recovery management.</div><div>• Proven experience in team handling and managing field collection teams.</div><div>• Strong target orientation with the ability to drive team performance.</div><div>• Good communication, negotiation, and stakeholder management skills.</div><div>• Strong analytical and problem-solving abilities.</div><div>• Good understanding of collection processes, delinquency management, and agency management.</div><div>• Ability to manage escalations and work effectively in a high-performance environment.</div><div>• Proficiency in MS Excel, collection MIS, and reporting systems.</div><div>Education and Experience:</div><div><br></div><div>•<b> Education:</b> Graduate in any discipline.</div><div><br></div><div>• <b>Experience:</b> 4+ years of relevant experience in collections and recovery management.</div><div>• Prior experience in team handling, preferably in banking, NBFC, fintech, or financial services, will be preferred.</div><div>• Candidates with experience managing field collection teams and collection agencies will be an added advantage.</div><div><br></div><div><b>Compensation:</b></div><div>Compensation will be commensurate with the candidate’s experience, expertise, and suitability for the role.</div><div><br></div>","id":"43fd4d7b-9d83-48c5-ae6b-34e0f5f2a9e4","lists":[],"text":"Collection Manager-  Business- Lending Collections","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Job Title: Collection Manager</b></div><div><br></div><div><b>About the Team:</b></div><div>The Collections team is responsible for managing overdue accounts, driving recovery performance, monitoring collection teams and agencies, and ensuring adherence to applicable regulatory guidelines and internal policies.</div><div><br></div><div><b>About the Role:</b></div><div>The Collection Manager will be responsible for managing collection operations across the assigned territory, leading a team of collection executives, driving collection targets, and ensuring effective portfolio management. The role requires strong team leadership, field execution, performance monitoring, and stakeholder management skills.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>• Drive and achieve collection targets for the assigned territory and portfolio.</div><div>• Lead, manage, and motivate a team of collection executives and field officers to achieve business targets.</div><div>• Monitor team productivity, performance, attendance, and daily collection activities.</div><div>• Develop and implement effective collection strategies to improve recovery rates and control delinquency.</div><div>• Review daily and monthly collection MIS and take corrective actions to improve team performance.</div><div>• Monitor collection agencies and ensure adherence to defined processes and performance benchmarks.</div><div>• Manage escalations related to overdue accounts, customer concerns, and field collection activities.</div><div>• Ensure adherence to applicable regulatory guidelines, internal policies, and the Code of Conduct.</div><div>• Identify operational gaps, fraudulent practices, and risks within the collection process and take appropriate corrective action.</div><div>• Conduct regular field visits to monitor collection activities and team performance.</div><div>• Work closely with business, credit, risk, operations, and other stakeholders to resolve collection-related issues.</div><div>• Drive capability building, coaching, and continuous improvement within the collection team.</div><div><br></div><div><b>Skills and Competencies:</b></div><div>• Strong experience in collections and recovery management.</div><div>• Proven experience in team handling and managing field collection teams.</div><div>• Strong target orientation with the ability to drive team performance.</div><div>• Good communication, negotiation, and stakeholder management skills.</div><div>• Strong analytical and problem-solving abilities.</div><div>• Good understanding of collection processes, delinquency management, and agency management.</div><div>• Ability to manage escalations and work effectively in a high-performance environment.</div><div>• Proficiency in MS Excel, collection MIS, and reporting systems.</div><div>Education and Experience:</div><div><br></div><div>•<b> Education:</b> Graduate in any discipline.</div><div><br></div><div>• <b>Experience:</b> 4+ years of relevant experience in collections and recovery management.</div><div>• Prior experience in team handling, preferably in banking, NBFC, fintech, or financial services, will be preferred.</div><div>• Candidates with experience managing field collection teams and collection agencies will be an added advantage.</div><div><br></div><div><b>Compensation:</b></div><div>Compensation will be commensurate with the candidate’s experience, expertise, and suitability for the role.</div><div><br></div>","descriptionBodyPlain":"Job Title: Collection Manager\n\nAbout the Team:\nThe Collections team is responsible for managing overdue accounts, driving recovery performance, monitoring collection teams and agencies, and ensuring adherence to applicable regulatory guidelines and internal policies.\n\nAbout the Role:\nThe Collection Manager will be responsible for managing collection operations across the assigned territory, leading a team of collection executives, driving collection targets, and ensuring effective portfolio management. The role requires strong team leadership, field execution, performance monitoring, and stakeholder management skills.\n\nKey Responsibilities:\n• Drive and achieve collection targets for the assigned territory and portfolio.\n• Lead, manage, and motivate a team of collection executives and field officers to achieve business targets.\n• Monitor team productivity, performance, attendance, and daily collection activities.\n• Develop and implement effective collection strategies to improve recovery rates and control delinquency.\n• Review daily and monthly collection MIS and take corrective actions to improve team performance.\n• Monitor collection agencies and ensure adherence to defined processes and performance benchmarks.\n• Manage escalations related to overdue accounts, customer concerns, and field collection activities.\n• Ensure adherence to applicable regulatory guidelines, internal policies, and the Code of Conduct.\n• Identify operational gaps, fraudulent practices, and risks within the collection process and take appropriate corrective action.\n• Conduct regular field visits to monitor collection activities and team performance.\n• Work closely with business, credit, risk, operations, and other stakeholders to resolve collection-related issues.\n• Drive capability building, coaching, and continuous improvement within the collection team.\n\nSkills and Competencies:\n• Strong experience in collections and recovery management.\n• Proven experience in team handling and managing field collection teams.\n• Strong target orientation with the ability to drive team performance.\n• Good communication, negotiation, and stakeholder management skills.\n• Strong analytical and problem-solving abilities.\n• Good understanding of collection processes, delinquency management, and agency management.\n• Ability to manage escalations and work effectively in a high-performance environment.\n• Proficiency in MS Excel, collection MIS, and reporting systems.\nEducation and Experience:\n\n• Education: Graduate in any discipline.\n\n• Experience: 4+ years of relevant experience in collections and recovery management.\n• Prior experience in team handling, preferably in banking, NBFC, fintech, or financial services, will be preferred.\n• Candidates with experience managing field collection teams and collection agencies will be an added advantage.\n\nCompensation:\nCompensation will be commensurate with the candidate’s experience, expertise, and suitability for the role.\n\n","hostedUrl":"https://jobs.lever.co/paytm/43fd4d7b-9d83-48c5-ae6b-34e0f5f2a9e4","applyUrl":"https://jobs.lever.co/paytm/43fd4d7b-9d83-48c5-ae6b-34e0f5f2a9e4/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Ahmedabad, Gujarat","team":"Lending Collections","allLocations":["Ahmedabad, Gujarat"]},"createdAt":1778567214007,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: \nLiaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: \nAchieve the collections target and control collection flow for specified area.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. More than 3 years of relevant experience in Collections role.\n2. Demonstrated Success and achievement orientation. \n3. Excellent Communication Skills. \n4. Negotiations skills - strong bias for driving results in a High performance environment. \n5. Strong Relationship skills. \n6. Working Knowledge of Computers.\n\nEducation: \nGraduation/ Post Graduation preferred.\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Us:</b>&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team:</b>&nbsp;</div><div>Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b>&nbsp;</div><div>Achieve the collections target and control collection flow for specified area.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. More than 3 years of relevant experience in Collections role.</div><div>2. Demonstrated Success and achievement orientation.&nbsp;</div><div>3. Excellent Communication Skills.&nbsp;</div><div>4. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>5. Strong Relationship skills.&nbsp;</div><div>6. Working Knowledge of Computers.</div><div><br></div><div><b>Education: </b></div><div>Graduation/ Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"ea2de02e-b33d-44df-af5f-04867b4a59c6","lists":[],"text":"Collections Manager - Team Lead - Lending Collections","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b>&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team:</b>&nbsp;</div><div>Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b>&nbsp;</div><div>Achieve the collections target and control collection flow for specified area.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. More than 3 years of relevant experience in Collections role.</div><div>2. Demonstrated Success and achievement orientation.&nbsp;</div><div>3. Excellent Communication Skills.&nbsp;</div><div>4. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>5. Strong Relationship skills.&nbsp;</div><div>6. Working Knowledge of Computers.</div><div><br></div><div><b>Education: </b></div><div>Graduation/ Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: \nLiaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: \nAchieve the collections target and control collection flow for specified area.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. More than 3 years of relevant experience in Collections role.\n2. Demonstrated Success and achievement orientation. \n3. Excellent Communication Skills. \n4. Negotiations skills - strong bias for driving results in a High performance environment. \n5. Strong Relationship skills. \n6. Working Knowledge of Computers.\n\nEducation: \nGraduation/ Post Graduation preferred.\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/ea2de02e-b33d-44df-af5f-04867b4a59c6","applyUrl":"https://jobs.lever.co/paytm/ea2de02e-b33d-44df-af5f-04867b4a59c6/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Noida, Uttar Pradesh","team":"Lending","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1788173867748,"descriptionPlain":"About Us\nPaytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases.aytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.\n \nAbout the role: \nEvangelize and demonstrate the value and impact of analytics for informed business decision making by developing and deploying analytical solutions and providing data driven insights to business stakeholders to understand and solve for various lending business nuances.\n\nThe Credit Risk Analyst will be responsible for monitoring , analysing and optimising lending portfolios across consumer / merchant lending products. This includes overseeing portfolio health , developing / refining risk strategies and supporting business growth through risk adjusted decision making. \n \nKey Responsibilities : \n- Portfolio Monitoring & Analytics \n- Risk Strategy & Policy Design\n- Stress Testing & Risk Containment \n- Loss forecasting & scenario planning \n- Product & Growth Partnership \n- Collections Interface / Strategy \n- Compliance & Bureau Management \n \nRequirements: \n- 5 to 8 yrs in portfolio risk management function in Fintech/ Banks/ NBFC\n- Hands on experience in SQL, Python, R, Pyspark \n- Good understanding of Bureau data, Alternate Data, Scorecards, Digital Lending API's etc\n- Ability to translate data into clear insights and recommendations\n- Familiarity with BI tools like Tableau, Looker , Metabase  etc\n- Understanding of machine learning models in credit risk\n- Strong problem solving and stakeholder management skills\n\nWhy join us\n●        A collaborative output driven program that brings cohesiveness across businesses through technology\n●        Improve the average revenue per use by increasing the cross-sell opportunities\n●        A solid 360 feedback from your peer teams on your support of their goals\n●        Respect, that is earned, not demanded from your peers and manager\n \nCompensation: \nIf you are the right fit, we believe in creating wealth for you\nWith an enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us</b></div><div>Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases.aytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.</div><div>&nbsp;</div><div><b>About the role:&nbsp;</b></div><div>Evangelize and demonstrate the value and impact of analytics for informed business decision making by developing and deploying analytical solutions and providing data driven insights to business stakeholders to understand and solve for various lending business nuances.</div><div><br></div><div>The Credit Risk Analyst will be responsible for monitoring , analysing and optimising lending portfolios across consumer / merchant lending products. This includes overseeing portfolio health , developing / refining risk strategies and supporting business growth through risk adjusted decision making.&nbsp;</div><div>&nbsp;</div><div><b>Key Responsibilities :&nbsp;</b></div><div>- Portfolio Monitoring &amp; Analytics&nbsp;</div><div>- Risk Strategy &amp; Policy Design</div><div>- Stress Testing &amp; Risk Containment&nbsp;</div><div>- Loss forecasting &amp; scenario planning&nbsp;</div><div>- Product &amp; Growth Partnership&nbsp;</div><div>- Collections Interface / Strategy&nbsp;</div><div>- Compliance &amp; Bureau Management&nbsp;</div><div>&nbsp;</div><div><b>Requirements:&nbsp;</b></div><div>- 5 to 8 yrs in portfolio risk management function in Fintech/ Banks/ NBFC</div><div>- Hands on experience in SQL, Python, R, Pyspark&nbsp;</div><div>- Good understanding of Bureau data, Alternate Data, Scorecards, Digital Lending API's etc</div><div>- Ability to translate data into clear insights and recommendations</div><div>- Familiarity with BI tools like Tableau, Looker , Metabase&nbsp; etc</div><div>- Understanding of machine learning models in credit risk</div><div>- Strong problem solving and stakeholder management skills</div><div><br></div><div><b>Why join us</b></div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Improve the average revenue per use by increasing the cross-sell opportunities</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A solid 360 feedback from your peer teams on your support of their goals</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Respect, that is earned, not demanded from your peers and manager</div><div><b>&nbsp;</b></div><div><b>Compensation:&nbsp;</b></div><div>If you are the right fit, we believe in creating wealth for you</div><div>With an enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"0395d0aa-517e-472f-8989-b377895220b7","lists":[],"text":"Credit Risk - Manager","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us</b></div><div>Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases.aytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.</div><div>&nbsp;</div><div><b>About the role:&nbsp;</b></div><div>Evangelize and demonstrate the value and impact of analytics for informed business decision making by developing and deploying analytical solutions and providing data driven insights to business stakeholders to understand and solve for various lending business nuances.</div><div><br></div><div>The Credit Risk Analyst will be responsible for monitoring , analysing and optimising lending portfolios across consumer / merchant lending products. This includes overseeing portfolio health , developing / refining risk strategies and supporting business growth through risk adjusted decision making.&nbsp;</div><div>&nbsp;</div><div><b>Key Responsibilities :&nbsp;</b></div><div>- Portfolio Monitoring &amp; Analytics&nbsp;</div><div>- Risk Strategy &amp; Policy Design</div><div>- Stress Testing &amp; Risk Containment&nbsp;</div><div>- Loss forecasting &amp; scenario planning&nbsp;</div><div>- Product &amp; Growth Partnership&nbsp;</div><div>- Collections Interface / Strategy&nbsp;</div><div>- Compliance &amp; Bureau Management&nbsp;</div><div>&nbsp;</div><div><b>Requirements:&nbsp;</b></div><div>- 5 to 8 yrs in portfolio risk management function in Fintech/ Banks/ NBFC</div><div>- Hands on experience in SQL, Python, R, Pyspark&nbsp;</div><div>- Good understanding of Bureau data, Alternate Data, Scorecards, Digital Lending API's etc</div><div>- Ability to translate data into clear insights and recommendations</div><div>- Familiarity with BI tools like Tableau, Looker , Metabase&nbsp; etc</div><div>- Understanding of machine learning models in credit risk</div><div>- Strong problem solving and stakeholder management skills</div><div><br></div><div><b>Why join us</b></div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Improve the average revenue per use by increasing the cross-sell opportunities</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A solid 360 feedback from your peer teams on your support of their goals</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Respect, that is earned, not demanded from your peers and manager</div><div><b>&nbsp;</b></div><div><b>Compensation:&nbsp;</b></div><div>If you are the right fit, we believe in creating wealth for you</div><div>With an enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us\nPaytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases.aytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.\n \nAbout the role: \nEvangelize and demonstrate the value and impact of analytics for informed business decision making by developing and deploying analytical solutions and providing data driven insights to business stakeholders to understand and solve for various lending business nuances.\n\nThe Credit Risk Analyst will be responsible for monitoring , analysing and optimising lending portfolios across consumer / merchant lending products. This includes overseeing portfolio health , developing / refining risk strategies and supporting business growth through risk adjusted decision making. \n \nKey Responsibilities : \n- Portfolio Monitoring & Analytics \n- Risk Strategy & Policy Design\n- Stress Testing & Risk Containment \n- Loss forecasting & scenario planning \n- Product & Growth Partnership \n- Collections Interface / Strategy \n- Compliance & Bureau Management \n \nRequirements: \n- 5 to 8 yrs in portfolio risk management function in Fintech/ Banks/ NBFC\n- Hands on experience in SQL, Python, R, Pyspark \n- Good understanding of Bureau data, Alternate Data, Scorecards, Digital Lending API's etc\n- Ability to translate data into clear insights and recommendations\n- Familiarity with BI tools like Tableau, Looker , Metabase  etc\n- Understanding of machine learning models in credit risk\n- Strong problem solving and stakeholder management skills\n\nWhy join us\n●        A collaborative output driven program that brings cohesiveness across businesses through technology\n●        Improve the average revenue per use by increasing the cross-sell opportunities\n●        A solid 360 feedback from your peer teams on your support of their goals\n●        Respect, that is earned, not demanded from your peers and manager\n \nCompensation: \nIf you are the right fit, we believe in creating wealth for you\nWith an enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/0395d0aa-517e-472f-8989-b377895220b7","applyUrl":"https://jobs.lever.co/paytm/0395d0aa-517e-472f-8989-b377895220b7/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Noida, Uttar Pradesh","team":"Lending","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1754654666714,"descriptionPlain":"About Us\nPaytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases.aytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.\n \nAbout the role: \nEvangelize and demonstrate the value and impact of analytics for informed business decision making by developing and deploying analytical solutions and providing data driven insights to business stakeholders to understand and solve for various lending business nuances.\n\nThe Credit Risk Analyst will be responsible for monitoring , analysing and optimising lending portfolios across consumer / merchant lending products. This includes overseeing portfolio health , developing / refining risk strategies and supporting business growth through risk adjusted decision making. \n \nKey Responsibilities : \n- Portfolio Monitoring & Analytics \n- Risk Strategy & Policy Design\n- Stress Testing & Risk Containment \n- Loss forecasting & scenario planning \n- Product & Growth Partnership \n- Collections Interface / Strategy \n- Compliance & Bureau Management \n \nRequirements: \n- 2 to 5 yrs in portfolio risk management function in Fintech/ Banks/ NBFC\n- Hands on experience in SQL, Python, R, Pyspark \n- Good understanding of Bureau data, Alternate Data, Scorecards, Digital Lending API's etc\n- Ability to translate data into clear insights and recommendations\n- Familiarity with BI tools like Tableau, Looker , Metabase  etc\n- Understanding of machine learning models in credit risk\n- Strong problem solving and stakeholder management skills\n\nWhy join us\n●        A collaborative output driven program that brings cohesiveness across businesses through technology\n●        Improve the average revenue per use by increasing the cross-sell opportunities\n●        A solid 360 feedback from your peer teams on your support of their goals\n●        Respect, that is earned, not demanded from your peers and manager\n \nCompensation: \nIf you are the right fit, we believe in creating wealth for you\nWith an enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us</b></div><div>Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases.aytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.</div><div>&nbsp;</div><div><b>About the role:&nbsp;</b></div><div>Evangelize and demonstrate the value and impact of analytics for informed business decision making by developing and deploying analytical solutions and providing data driven insights to business stakeholders to understand and solve for various lending business nuances.</div><div><br></div><div>The Credit Risk Analyst will be responsible for monitoring , analysing and optimising lending portfolios across consumer / merchant lending products. This includes overseeing portfolio health , developing / refining risk strategies and supporting business growth through risk adjusted decision making.&nbsp;</div><div>&nbsp;</div><div><b>Key Responsibilities :&nbsp;</b></div><div>- Portfolio Monitoring &amp; Analytics&nbsp;</div><div>- Risk Strategy &amp; Policy Design</div><div>- Stress Testing &amp; Risk Containment&nbsp;</div><div>- Loss forecasting &amp; scenario planning&nbsp;</div><div>- Product &amp; Growth Partnership&nbsp;</div><div>- Collections Interface / Strategy&nbsp;</div><div>- Compliance &amp; Bureau Management&nbsp;</div><div>&nbsp;</div><div><b>Requirements:&nbsp;</b></div><div>- 2 to 5 yrs in portfolio risk management function in Fintech/ Banks/ NBFC</div><div>- Hands on experience in SQL, Python, R, Pyspark&nbsp;</div><div>- Good understanding of Bureau data, Alternate Data, Scorecards, Digital Lending API's etc</div><div>- Ability to translate data into clear insights and recommendations</div><div>- Familiarity with BI tools like Tableau, Looker , Metabase&nbsp; etc</div><div>- Understanding of machine learning models in credit risk</div><div>- Strong problem solving and stakeholder management skills</div><div><br></div><div><b>Why join us</b></div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Improve the average revenue per use by increasing the cross-sell opportunities</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A solid 360 feedback from your peer teams on your support of their goals</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Respect, that is earned, not demanded from your peers and manager</div><div><b>&nbsp;</b></div><div><b>Compensation:&nbsp;</b></div><div>If you are the right fit, we believe in creating wealth for you</div><div>With an enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"ad781ae8-cd4a-44c1-a74b-2822118b7c3d","lists":[],"text":"Credit Risk Analyst","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us</b></div><div>Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases.aytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.</div><div>&nbsp;</div><div><b>About the role:&nbsp;</b></div><div>Evangelize and demonstrate the value and impact of analytics for informed business decision making by developing and deploying analytical solutions and providing data driven insights to business stakeholders to understand and solve for various lending business nuances.</div><div><br></div><div>The Credit Risk Analyst will be responsible for monitoring , analysing and optimising lending portfolios across consumer / merchant lending products. This includes overseeing portfolio health , developing / refining risk strategies and supporting business growth through risk adjusted decision making.&nbsp;</div><div>&nbsp;</div><div><b>Key Responsibilities :&nbsp;</b></div><div>- Portfolio Monitoring &amp; Analytics&nbsp;</div><div>- Risk Strategy &amp; Policy Design</div><div>- Stress Testing &amp; Risk Containment&nbsp;</div><div>- Loss forecasting &amp; scenario planning&nbsp;</div><div>- Product &amp; Growth Partnership&nbsp;</div><div>- Collections Interface / Strategy&nbsp;</div><div>- Compliance &amp; Bureau Management&nbsp;</div><div>&nbsp;</div><div><b>Requirements:&nbsp;</b></div><div>- 2 to 5 yrs in portfolio risk management function in Fintech/ Banks/ NBFC</div><div>- Hands on experience in SQL, Python, R, Pyspark&nbsp;</div><div>- Good understanding of Bureau data, Alternate Data, Scorecards, Digital Lending API's etc</div><div>- Ability to translate data into clear insights and recommendations</div><div>- Familiarity with BI tools like Tableau, Looker , Metabase&nbsp; etc</div><div>- Understanding of machine learning models in credit risk</div><div>- Strong problem solving and stakeholder management skills</div><div><br></div><div><b>Why join us</b></div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Improve the average revenue per use by increasing the cross-sell opportunities</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A solid 360 feedback from your peer teams on your support of their goals</div><div>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Respect, that is earned, not demanded from your peers and manager</div><div><b>&nbsp;</b></div><div><b>Compensation:&nbsp;</b></div><div>If you are the right fit, we believe in creating wealth for you</div><div>With an enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us\nPaytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases.aytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.\n \nAbout the role: \nEvangelize and demonstrate the value and impact of analytics for informed business decision making by developing and deploying analytical solutions and providing data driven insights to business stakeholders to understand and solve for various lending business nuances.\n\nThe Credit Risk Analyst will be responsible for monitoring , analysing and optimising lending portfolios across consumer / merchant lending products. This includes overseeing portfolio health , developing / refining risk strategies and supporting business growth through risk adjusted decision making. \n \nKey Responsibilities : \n- Portfolio Monitoring & Analytics \n- Risk Strategy & Policy Design\n- Stress Testing & Risk Containment \n- Loss forecasting & scenario planning \n- Product & Growth Partnership \n- Collections Interface / Strategy \n- Compliance & Bureau Management \n \nRequirements: \n- 2 to 5 yrs in portfolio risk management function in Fintech/ Banks/ NBFC\n- Hands on experience in SQL, Python, R, Pyspark \n- Good understanding of Bureau data, Alternate Data, Scorecards, Digital Lending API's etc\n- Ability to translate data into clear insights and recommendations\n- Familiarity with BI tools like Tableau, Looker , Metabase  etc\n- Understanding of machine learning models in credit risk\n- Strong problem solving and stakeholder management skills\n\nWhy join us\n●        A collaborative output driven program that brings cohesiveness across businesses through technology\n●        Improve the average revenue per use by increasing the cross-sell opportunities\n●        A solid 360 feedback from your peer teams on your support of their goals\n●        Respect, that is earned, not demanded from your peers and manager\n \nCompensation: \nIf you are the right fit, we believe in creating wealth for you\nWith an enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/ad781ae8-cd4a-44c1-a74b-2822118b7c3d","applyUrl":"https://jobs.lever.co/paytm/ad781ae8-cd4a-44c1-a74b-2822118b7c3d/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Operations & Support","location":"Noida, Uttar Pradesh","team":"Bill Payments-CST","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1787051935346,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: \nCST Team comprises service associates who help customers get onboarded on Paytm and help them have a good experience of Paytm services. \n \nAbout the role:\nCandidate has to handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience.\n \nExpectations/ Requirements:\n● Resolving day-to-day queries of the customers/merchants via call/chat.\n● Oversee day-to-day management of campaigns and ensure brand consistency\n● Ensure brand consistency in copy through tone, voice, and terminology\n● Developing and implementing a timeline to achieve targets.\n \nSuperpowers/ Skills that will help you succeed in this role:\n● High level of drive, initiative, and self-motivation\n● 1+ years’ experience in customer support\n● Exceptional multi-tasking skills\n● Strong problem-solving skills\n \n Educational Qualification: \nAny Graduate.\n \nWhy join us\n1. A collaborative output-driven program that brings cohesiveness across businesses through technology \n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360 feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n\n\n","description":"<div><i><b><u style=\"font-size: 10pt;\">About Us</u></b><b style=\"font-size: 10pt;\">:</b></i><i style=\"font-size: 10pt;\">&nbsp;</i></div><div><i>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</i></div><div><i style=\"font-size: 10pt;\">&nbsp;</i></div><div><i><b><u style=\"font-size: 10pt;\">About the team:</u></b><b style=\"font-size: 10pt;\">&nbsp;</b></i></div><div><i style=\"font-size: 10pt;\">CST Team comprises service associates who help customers get onboarded on Paytm and help them have a good experience of Paytm services. </i></div><div><i style=\"font-size: 10pt;\">&nbsp;</i></div><div><i><b><u style=\"font-size: 10pt;\">About the role:</u></b></i></div><div><i style=\"font-size: 10pt;\">Candidate has to handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience.</i></div><div><i style=\"font-size: 10pt;\">&nbsp;</i></div><div><i><b><u style=\"font-size: 10pt;\">Expectations/ Requirements:</u></b></i></div><div><i style=\"font-size: 10pt;\">● Resolving day-to-day queries of the customers/merchants via call/chat.</i></div><div><i style=\"font-size: 10pt;\">● Oversee day-to-day management of campaigns and ensure brand consistency</i></div><div><i style=\"font-size: 10pt;\">● Ensure brand consistency in copy through tone, voice, and terminology</i></div><div><i style=\"font-size: 10pt;\">● Developing and implementing a timeline to achieve targets.</i></div><div><i style=\"font-size: 10pt;\">&nbsp;</i></div><div><i><b><u style=\"font-size: 10pt;\">Superpowers/ Skills that will help you succeed in this role:</u></b></i></div><div><i style=\"font-size: 10pt;\">● High level of drive, initiative, and self-motivation</i></div><div><i style=\"font-size: 10pt;\">● 1+ years’ experience in customer support</i></div><div><i style=\"font-size: 10pt;\">● Exceptional multi-tasking skills</i></div><div><i style=\"font-size: 10pt;\">● Strong problem-solving skills</i></div><div><i style=\"font-size: 10pt;\">&nbsp;</i></div><div><i style=\"font-size: 10pt;\">&nbsp;</i><i><b><u style=\"font-size: 10pt;\">Educational Qualification: </u></b></i></div><div><i style=\"font-size: 10pt;\">Any Graduate.</i></div><div><i style=\"font-size: 10pt;\">&nbsp;</i></div><div><i><b>Why join us</b></i></div><div><i>1. A collaborative output-driven program that brings cohesiveness across businesses through technology&nbsp;</i></div><div><i>2. Improve the average revenue per use by increasing the cross-sell opportunities</i></div><div><i>3. A solid 360 feedback from your peer teams on your support of their goals</i></div><div><i>4. Respect, that is earned, not demanded from your peers and manager</i></div><div><br></div><div><i><b>Compensation:</b></i></div><div><i>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</i></div><div><br></div><div><br></div>","id":"271d28ce-e61c-4216-b7d4-adddd79eefa6","lists":[],"text":"CST - Associate - Bill Payments CST","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><i><b><u style=\"font-size: 10pt;\">About Us</u></b><b style=\"font-size: 10pt;\">:</b></i><i style=\"font-size: 10pt;\">&nbsp;</i></div><div><i>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</i></div><div><i style=\"font-size: 10pt;\">&nbsp;</i></div><div><i><b><u style=\"font-size: 10pt;\">About the team:</u></b><b style=\"font-size: 10pt;\">&nbsp;</b></i></div><div><i style=\"font-size: 10pt;\">CST Team comprises service associates who help customers get onboarded on Paytm and help them have a good experience of Paytm services. </i></div><div><i style=\"font-size: 10pt;\">&nbsp;</i></div><div><i><b><u style=\"font-size: 10pt;\">About the role:</u></b></i></div><div><i style=\"font-size: 10pt;\">Candidate has to handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience.</i></div><div><i style=\"font-size: 10pt;\">&nbsp;</i></div><div><i><b><u style=\"font-size: 10pt;\">Expectations/ Requirements:</u></b></i></div><div><i style=\"font-size: 10pt;\">● Resolving day-to-day queries of the customers/merchants via call/chat.</i></div><div><i style=\"font-size: 10pt;\">● Oversee day-to-day management of campaigns and ensure brand consistency</i></div><div><i style=\"font-size: 10pt;\">● Ensure brand consistency in copy through tone, voice, and terminology</i></div><div><i style=\"font-size: 10pt;\">● Developing and implementing a timeline to achieve targets.</i></div><div><i style=\"font-size: 10pt;\">&nbsp;</i></div><div><i><b><u style=\"font-size: 10pt;\">Superpowers/ Skills that will help you succeed in this role:</u></b></i></div><div><i style=\"font-size: 10pt;\">● High level of drive, initiative, and self-motivation</i></div><div><i style=\"font-size: 10pt;\">● 1+ years’ experience in customer support</i></div><div><i style=\"font-size: 10pt;\">● Exceptional multi-tasking skills</i></div><div><i style=\"font-size: 10pt;\">● Strong problem-solving skills</i></div><div><i style=\"font-size: 10pt;\">&nbsp;</i></div><div><i style=\"font-size: 10pt;\">&nbsp;</i><i><b><u style=\"font-size: 10pt;\">Educational Qualification: </u></b></i></div><div><i style=\"font-size: 10pt;\">Any Graduate.</i></div><div><i style=\"font-size: 10pt;\">&nbsp;</i></div><div><i><b>Why join us</b></i></div><div><i>1. A collaborative output-driven program that brings cohesiveness across businesses through technology&nbsp;</i></div><div><i>2. Improve the average revenue per use by increasing the cross-sell opportunities</i></div><div><i>3. A solid 360 feedback from your peer teams on your support of their goals</i></div><div><i>4. Respect, that is earned, not demanded from your peers and manager</i></div><div><br></div><div><i><b>Compensation:</b></i></div><div><i>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</i></div><div><br></div><div><br></div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: \nCST Team comprises service associates who help customers get onboarded on Paytm and help them have a good experience of Paytm services. \n \nAbout the role:\nCandidate has to handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience.\n \nExpectations/ Requirements:\n● Resolving day-to-day queries of the customers/merchants via call/chat.\n● Oversee day-to-day management of campaigns and ensure brand consistency\n● Ensure brand consistency in copy through tone, voice, and terminology\n● Developing and implementing a timeline to achieve targets.\n \nSuperpowers/ Skills that will help you succeed in this role:\n● High level of drive, initiative, and self-motivation\n● 1+ years’ experience in customer support\n● Exceptional multi-tasking skills\n● Strong problem-solving skills\n \n Educational Qualification: \nAny Graduate.\n \nWhy join us\n1. A collaborative output-driven program that brings cohesiveness across businesses through technology \n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360 feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n\n\n","hostedUrl":"https://jobs.lever.co/paytm/271d28ce-e61c-4216-b7d4-adddd79eefa6","applyUrl":"https://jobs.lever.co/paytm/271d28ce-e61c-4216-b7d4-adddd79eefa6/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Operations & Support","location":"Noida, Uttar Pradesh","team":"Customer Service Team (CST)","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1785750887889,"descriptionPlain":"About Us:\nPaytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.\nOne97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.\n\nAbout the Team:\n\nThe OCL Grievance Redressal Team manages customer grievances, executive escalations, and regulatory complaints through voice, email, and ticketing channels. As a regulated reporting function, the team ensures timely, accurate, and compliant resolutions while upholding the highest standards of quality and customer experience.\n\nAbout the Role:\n\nManage customer grievances, executive escalations, and regulatory complaints across voice and written channels. Drive end-to-end case resolution through customer engagement, RCA preparation, stakeholder coordination, and regulatory reporting while ensuring timely, compliant, and high-quality outcomes.\n\nExpectations / Requirements:\n\n1: Handle customer complaints, grievances, and escalations received through email and ticketing platforms.\n2: Manage regulatory complaints received through channels such as GRO, Nodal, Ombudsman, and other regulatory authorities.\n3: Ensure timely closure of cases within the defined SLA/TAT while maintaining regulatory compliance.\n4: Coordinate with internal business teams, lenders, and stakeholders to obtain RCAs and resolutions.\n5: Prepare accurate case summaries, regulatory responses, and reports for submission to regulatory authorities.\n6: Maintain complete documentation and ensure adherence to internal policies and compliance requirements.\n7: Ensure brand consistency in written communication, including tone, accuracy, and financial/legal terminology.\n8: Meet daily productivity and quality targets while maintaining high customer satisfaction.\n\nSuperpowers / Skills That Will Help You Succeed:\n\n1: 1–3 years of experience in email support, grievance handling, complaint management, or regulatory escalation handling.\n2: Excellent written communication and drafting skills.\n3: Strong analytical and problem-solving abilities.\n4: Experience working with ticketing systems and queue management.\n5: Ability to coordinate with multiple stakeholders and manage regulatory timelines.\n6: Knowledge of banking, lending, financial services, or regulatory complaint handling will be an added advantage.\n\nWhy Join Us:\n\n1. A collaborative output driven program that brings cohesiveness across businesses through technology.\n2. Improve the average revenue per use by increasing the cross-sell opportunities.\n3. A solid 360 feedback from your peer teams on your support of their goals \n\nCompensation :\n\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading financial services company that offers full-stack payments &amp; financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.</div><div>One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.</div><div><br></div><div><b>About the Team:</b></div><div><br></div><div>The OCL Grievance Redressal Team manages customer grievances, executive escalations, and regulatory complaints through voice, email, and ticketing channels. As a regulated reporting function, the team ensures timely, accurate, and compliant resolutions while upholding the highest standards of quality and customer experience.</div><div><br></div><div><b>About the Role:</b></div><div><br></div><div>Manage customer grievances, executive escalations, and regulatory complaints across voice and written channels. Drive end-to-end case resolution through customer engagement, RCA preparation, stakeholder coordination, and regulatory reporting while ensuring timely, compliant, and high-quality outcomes.</div><div><br></div><div><b>Expectations / Requirements:</b></div><div><br></div><div>1: Handle customer complaints, grievances, and escalations received through email and ticketing platforms.</div><div>2: Manage regulatory complaints received through channels such as GRO, Nodal, Ombudsman, and other regulatory authorities.</div><div>3: Ensure timely closure of cases within the defined SLA/TAT while maintaining regulatory compliance.</div><div>4: Coordinate with internal business teams, lenders, and stakeholders to obtain RCAs and resolutions.</div><div>5: Prepare accurate case summaries, regulatory responses, and reports for submission to regulatory authorities.</div><div>6: Maintain complete documentation and ensure adherence to internal policies and compliance requirements.</div><div>7: Ensure brand consistency in written communication, including tone, accuracy, and financial/legal terminology.</div><div>8: Meet daily productivity and quality targets while maintaining high customer satisfaction.</div><div><br></div><div><b>Superpowers / Skills That Will Help You Succeed:</b></div><div><br></div><div>1: 1–3 years of experience in email support, grievance handling, complaint management, or regulatory escalation handling.</div><div>2: Excellent written communication and drafting skills.</div><div>3: Strong analytical and problem-solving abilities.</div><div>4: Experience working with ticketing systems and queue management.</div><div>5: Ability to coordinate with multiple stakeholders and manage regulatory timelines.</div><div>6: Knowledge of banking, lending, financial services, or regulatory complaint handling will be an added advantage.</div><div><br></div><div><b>Why Join Us:</b></div><div><br></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology.</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities.</div><div>3. A solid 360 feedback from your peer teams on your support of their goals&nbsp;</div><div><br></div><div><b>Compensation :</b></div><div><br></div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"715e52dd-0a51-4ff7-be68-855112e56b99","lists":[],"text":"CST - Associate - Email CST","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading financial services company that offers full-stack payments &amp; financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.</div><div>One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.</div><div><br></div><div><b>About the Team:</b></div><div><br></div><div>The OCL Grievance Redressal Team manages customer grievances, executive escalations, and regulatory complaints through voice, email, and ticketing channels. As a regulated reporting function, the team ensures timely, accurate, and compliant resolutions while upholding the highest standards of quality and customer experience.</div><div><br></div><div><b>About the Role:</b></div><div><br></div><div>Manage customer grievances, executive escalations, and regulatory complaints across voice and written channels. Drive end-to-end case resolution through customer engagement, RCA preparation, stakeholder coordination, and regulatory reporting while ensuring timely, compliant, and high-quality outcomes.</div><div><br></div><div><b>Expectations / Requirements:</b></div><div><br></div><div>1: Handle customer complaints, grievances, and escalations received through email and ticketing platforms.</div><div>2: Manage regulatory complaints received through channels such as GRO, Nodal, Ombudsman, and other regulatory authorities.</div><div>3: Ensure timely closure of cases within the defined SLA/TAT while maintaining regulatory compliance.</div><div>4: Coordinate with internal business teams, lenders, and stakeholders to obtain RCAs and resolutions.</div><div>5: Prepare accurate case summaries, regulatory responses, and reports for submission to regulatory authorities.</div><div>6: Maintain complete documentation and ensure adherence to internal policies and compliance requirements.</div><div>7: Ensure brand consistency in written communication, including tone, accuracy, and financial/legal terminology.</div><div>8: Meet daily productivity and quality targets while maintaining high customer satisfaction.</div><div><br></div><div><b>Superpowers / Skills That Will Help You Succeed:</b></div><div><br></div><div>1: 1–3 years of experience in email support, grievance handling, complaint management, or regulatory escalation handling.</div><div>2: Excellent written communication and drafting skills.</div><div>3: Strong analytical and problem-solving abilities.</div><div>4: Experience working with ticketing systems and queue management.</div><div>5: Ability to coordinate with multiple stakeholders and manage regulatory timelines.</div><div>6: Knowledge of banking, lending, financial services, or regulatory complaint handling will be an added advantage.</div><div><br></div><div><b>Why Join Us:</b></div><div><br></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology.</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities.</div><div>3. A solid 360 feedback from your peer teams on your support of their goals&nbsp;</div><div><br></div><div><b>Compensation :</b></div><div><br></div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.\nOne97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.\n\nAbout the Team:\n\nThe OCL Grievance Redressal Team manages customer grievances, executive escalations, and regulatory complaints through voice, email, and ticketing channels. As a regulated reporting function, the team ensures timely, accurate, and compliant resolutions while upholding the highest standards of quality and customer experience.\n\nAbout the Role:\n\nManage customer grievances, executive escalations, and regulatory complaints across voice and written channels. Drive end-to-end case resolution through customer engagement, RCA preparation, stakeholder coordination, and regulatory reporting while ensuring timely, compliant, and high-quality outcomes.\n\nExpectations / Requirements:\n\n1: Handle customer complaints, grievances, and escalations received through email and ticketing platforms.\n2: Manage regulatory complaints received through channels such as GRO, Nodal, Ombudsman, and other regulatory authorities.\n3: Ensure timely closure of cases within the defined SLA/TAT while maintaining regulatory compliance.\n4: Coordinate with internal business teams, lenders, and stakeholders to obtain RCAs and resolutions.\n5: Prepare accurate case summaries, regulatory responses, and reports for submission to regulatory authorities.\n6: Maintain complete documentation and ensure adherence to internal policies and compliance requirements.\n7: Ensure brand consistency in written communication, including tone, accuracy, and financial/legal terminology.\n8: Meet daily productivity and quality targets while maintaining high customer satisfaction.\n\nSuperpowers / Skills That Will Help You Succeed:\n\n1: 1–3 years of experience in email support, grievance handling, complaint management, or regulatory escalation handling.\n2: Excellent written communication and drafting skills.\n3: Strong analytical and problem-solving abilities.\n4: Experience working with ticketing systems and queue management.\n5: Ability to coordinate with multiple stakeholders and manage regulatory timelines.\n6: Knowledge of banking, lending, financial services, or regulatory complaint handling will be an added advantage.\n\nWhy Join Us:\n\n1. A collaborative output driven program that brings cohesiveness across businesses through technology.\n2. Improve the average revenue per use by increasing the cross-sell opportunities.\n3. A solid 360 feedback from your peer teams on your support of their goals \n\nCompensation :\n\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/715e52dd-0a51-4ff7-be68-855112e56b99","applyUrl":"https://jobs.lever.co/paytm/715e52dd-0a51-4ff7-be68-855112e56b99/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Operations & Support","location":"Noida, Uttar Pradesh","team":"Customer Service Team (CST)","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1785743392912,"descriptionPlain":"About Us: \nPaytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.\nOne97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.\n\n\nAbout the team: \nSocial CST Team comprises service associates who help customers through their journey on Paytm, help them have a good experience of Paytm services.\n\nAbout the role:\nCandidate has to handle concerns and complaints raised by the customers on day-to-day basis on multiple social media platforms and make sure the daily task is being closed within the defined TAT with good customer experience.\n\nExpectations/ Requirements:\n● Resolving day-to-day queries of the merchants via chat/call.\n● Oversee day-to-day management of campaigns and ensure brand consistency.\n● Ensure brand consistency in copy through tone, voice, and terminology.\n● Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience.\n● Developing and implementing a timeline to achieve targets.\n● Previous experience in team handling Chat/email Support.\n\nSuperpowers/ Skills that will help you succeed in this role:\n● High level of drive, initiative, and self-motivation\n● 1+ years’ experience in social media escalations management\n● Exceptional multi-tasking skills\n● Strong problem-solving skills\n\nEducational Qualification:\nAny Graduate.\n","description":"<div><b>About Us:</b>&nbsp;</div><div>Paytm is India's leading financial services company that offers full-stack payments &amp; financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.</div><div>One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.</div><div><br></div><div><br></div><div><b>About the team:&nbsp;</b></div><div>Social CST Team comprises service associates who help customers through their journey on Paytm, help them have a good experience of Paytm services.</div><div><br></div><div><b>About the role:</b></div><div>Candidate has to handle concerns and complaints raised by the customers on day-to-day basis on multiple social media platforms and make sure the daily task is being closed within the defined TAT with good customer experience.</div><div><br></div><div><b>Expectations/ Requirements:</b></div><div>● Resolving day-to-day queries of the merchants via chat/call.</div><div>● Oversee day-to-day management of campaigns and ensure brand consistency.</div><div>● Ensure brand consistency in copy through tone, voice, and terminology.</div><div>● Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience.</div><div>● Developing and implementing a timeline to achieve targets.</div><div>● Previous experience in team handling Chat/email Support.</div><div><br></div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>● High level of drive, initiative, and self-motivation</div><div>● 1+ years’ experience in social media escalations management</div><div>● Exceptional multi-tasking skills</div><div>● Strong problem-solving skills</div><div><br></div><div><b>Educational Qualification:</b></div><div>Any Graduate.</div>","id":"84ffd393-c82b-484c-9a88-9f9ddef1b720","lists":[],"text":"CST - Associate - Social CST","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b>&nbsp;</div><div>Paytm is India's leading financial services company that offers full-stack payments &amp; financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.</div><div>One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.</div><div><br></div><div><br></div><div><b>About the team:&nbsp;</b></div><div>Social CST Team comprises service associates who help customers through their journey on Paytm, help them have a good experience of Paytm services.</div><div><br></div><div><b>About the role:</b></div><div>Candidate has to handle concerns and complaints raised by the customers on day-to-day basis on multiple social media platforms and make sure the daily task is being closed within the defined TAT with good customer experience.</div><div><br></div><div><b>Expectations/ Requirements:</b></div><div>● Resolving day-to-day queries of the merchants via chat/call.</div><div>● Oversee day-to-day management of campaigns and ensure brand consistency.</div><div>● Ensure brand consistency in copy through tone, voice, and terminology.</div><div>● Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience.</div><div>● Developing and implementing a timeline to achieve targets.</div><div>● Previous experience in team handling Chat/email Support.</div><div><br></div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>● High level of drive, initiative, and self-motivation</div><div>● 1+ years’ experience in social media escalations management</div><div>● Exceptional multi-tasking skills</div><div>● Strong problem-solving skills</div><div><br></div><div><b>Educational Qualification:</b></div><div>Any Graduate.</div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.\nOne97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.\n\n\nAbout the team: \nSocial CST Team comprises service associates who help customers through their journey on Paytm, help them have a good experience of Paytm services.\n\nAbout the role:\nCandidate has to handle concerns and complaints raised by the customers on day-to-day basis on multiple social media platforms and make sure the daily task is being closed within the defined TAT with good customer experience.\n\nExpectations/ Requirements:\n● Resolving day-to-day queries of the merchants via chat/call.\n● Oversee day-to-day management of campaigns and ensure brand consistency.\n● Ensure brand consistency in copy through tone, voice, and terminology.\n● Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience.\n● Developing and implementing a timeline to achieve targets.\n● Previous experience in team handling Chat/email Support.\n\nSuperpowers/ Skills that will help you succeed in this role:\n● High level of drive, initiative, and self-motivation\n● 1+ years’ experience in social media escalations management\n● Exceptional multi-tasking skills\n● Strong problem-solving skills\n\nEducational Qualification:\nAny Graduate.\n","hostedUrl":"https://jobs.lever.co/paytm/84ffd393-c82b-484c-9a88-9f9ddef1b720","applyUrl":"https://jobs.lever.co/paytm/84ffd393-c82b-484c-9a88-9f9ddef1b720/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Operations & Support","location":"Bengaluru, Karnataka","team":"Travel - Customer Service Team (CST)","allLocations":["Bengaluru, Karnataka"]},"createdAt":1776758756287,"descriptionPlain":"About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. \nPaytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nJob Summary: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. \n\nResponsibilities: \nCustomer Experience: \nEnsure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. \nIdentify and address trends in customer complaints and feedback. \nProficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. \n\nOperational Excellence: \nImplement process improvements and best practices to enhance team productivity and customer satisfaction. \nCollaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. \nStay up to date on industry trends and best practices in customer service. \n\nQualifications \nCollaborate with other departments to resolve customer issues and improve the platform. \nStrong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. \n\nWhy Join Us: \n1. A collaborative output driven program that brings cohesiveness across businesses throughtechnology \n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in ourecosystem, we are in a unique position to democratize credit for deserving consumers &merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’syour opportunity to be a part of the story!\n","description":"<div><b style=\"font-size: 11pt;\">About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. </b></div><div><b style=\"font-size: 11pt;\">Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</b></div><div><br></div><div><b style=\"font-size: 11pt;\">Job Summary: </b><span style=\"font-size: 11pt;\">We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Responsibilities:&nbsp;</b></div><div><b style=\"font-size: 11pt;\">Customer Experience:&nbsp;</b></div><div><span style=\"font-size: 11pt;\">Ensure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">Identify and address trends in customer complaints and feedback.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Operational Excellence:&nbsp;</b></div><div><span style=\"font-size: 11pt;\">Implement process improvements and best practices to enhance team productivity and customer satisfaction.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">Stay up to date on industry trends and best practices in customer service.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Qualifications&nbsp;</b></div><div><span style=\"font-size: 11pt;\">Collaborate with other departments to resolve customer issues and improve the platform. </span></div><div><span style=\"font-size: 11pt;\">Strong expertise with GDS tool(Amadeus , Galileo)&nbsp;Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry&nbsp;Stay up to date on industry trends and best practices in customer service.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Why Join Us:&nbsp;</b></div><div><span style=\"font-size: 11pt;\">1. A collaborative output driven program that brings cohesiveness across businesses throughtechnology&nbsp;</span></div><div><span style=\"font-size: 11pt;\">2. Improve the average revenue per use by increasing the cross-sell opportunities</span></div><div><span style=\"font-size: 11pt;\">3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, not demanded from your peers and manager</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Compensation:&nbsp;</b><span style=\"font-size: 11pt;\">If you are the right fit, we believe in creating wealth for you.&nbsp;With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in ourecosystem, we are in a unique position to democratize credit for deserving consumers &amp;merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’syour opportunity to be a part of the story!</span></div>","id":"74ce5d90-26b5-41b5-81dc-2ba5b862da60","lists":[],"text":"CST - Executive/Associate - Paytm Travel (Flights)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 11pt;\">About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. </b></div><div><b style=\"font-size: 11pt;\">Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</b></div><div><br></div><div><b style=\"font-size: 11pt;\">Job Summary: </b><span style=\"font-size: 11pt;\">We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Responsibilities:&nbsp;</b></div><div><b style=\"font-size: 11pt;\">Customer Experience:&nbsp;</b></div><div><span style=\"font-size: 11pt;\">Ensure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">Identify and address trends in customer complaints and feedback.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Operational Excellence:&nbsp;</b></div><div><span style=\"font-size: 11pt;\">Implement process improvements and best practices to enhance team productivity and customer satisfaction.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">Stay up to date on industry trends and best practices in customer service.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Qualifications&nbsp;</b></div><div><span style=\"font-size: 11pt;\">Collaborate with other departments to resolve customer issues and improve the platform. </span></div><div><span style=\"font-size: 11pt;\">Strong expertise with GDS tool(Amadeus , Galileo)&nbsp;Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry&nbsp;Stay up to date on industry trends and best practices in customer service.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Why Join Us:&nbsp;</b></div><div><span style=\"font-size: 11pt;\">1. A collaborative output driven program that brings cohesiveness across businesses throughtechnology&nbsp;</span></div><div><span style=\"font-size: 11pt;\">2. Improve the average revenue per use by increasing the cross-sell opportunities</span></div><div><span style=\"font-size: 11pt;\">3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, not demanded from your peers and manager</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Compensation:&nbsp;</b><span style=\"font-size: 11pt;\">If you are the right fit, we believe in creating wealth for you.&nbsp;With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in ourecosystem, we are in a unique position to democratize credit for deserving consumers &amp;merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’syour opportunity to be a part of the story!</span></div>","descriptionBodyPlain":"About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. \nPaytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nJob Summary: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. \n\nResponsibilities: \nCustomer Experience: \nEnsure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. \nIdentify and address trends in customer complaints and feedback. \nProficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. \n\nOperational Excellence: \nImplement process improvements and best practices to enhance team productivity and customer satisfaction. \nCollaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. \nStay up to date on industry trends and best practices in customer service. \n\nQualifications \nCollaborate with other departments to resolve customer issues and improve the platform. \nStrong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. \n\nWhy Join Us: \n1. A collaborative output driven program that brings cohesiveness across businesses throughtechnology \n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in ourecosystem, we are in a unique position to democratize credit for deserving consumers &merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’syour opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/74ce5d90-26b5-41b5-81dc-2ba5b862da60","applyUrl":"https://jobs.lever.co/paytm/74ce5d90-26b5-41b5-81dc-2ba5b862da60/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Operations & Support","location":"Mumbai, Maharashtra","team":"Paytm Money - Customer Service Team (CST)","allLocations":["Mumbai, Maharashtra"]},"createdAt":1778149323992,"descriptionPlain":"Role Overview:\nWe are looking for a dynamic CST Associate for a blend of voice and non-voice processes. The role involves handling customer interactions across multiple communication channels.\n\nKey Responsibilities:\nHandle inbound and outbound customer callsRespond to customer queries via email, chat, and other digital platformsProvide accurate information on products, services, and policiesTroubleshoot issues and escalate when requiredMaintain professionalism and ensure customer satisfactionDocument interactions and follow up as neededCollaborate with internal teams to improve service qualityMeet KPIs and SLA targetsAdhere to company policies and processes\n\n\nSkills & Qualifications:\n2–4 years of experience in voice and non-voice customer serviceManage multiple chats/emails/calls simultaneouslyExcellent communication skills in English (written and verbal)Strong problem-solving abilitiesAbility to multitask efficientlyFamiliarity with CRM tools is an advantageComfortable working in a fast-paced environmentWillingness to work rotational shifts (6 days/week)Good interpersonal and teamwork skillsCandidates with hands on experience on AI tools would be preferred. \nOffice Location:\n\n","description":"<div><b>Role Overview:</b></div><div>We are looking for a dynamic CST Associate for a blend of voice and non-voice processes. The role involves handling customer interactions across multiple communication channels.</div><div><br></div><div><b><u>Key Responsibilities:</u></b></div><div>Handle inbound and outbound customer callsRespond to customer queries via email, chat, and other digital platformsProvide accurate information on products, services, and policiesTroubleshoot issues and escalate when requiredMaintain professionalism and ensure customer satisfactionDocument interactions and follow up as neededCollaborate with internal teams to improve service qualityMeet KPIs and SLA targetsAdhere to company policies and processes</div><div><br></div><div><br></div><div><b>Skills &amp; Qualifications:</b></div><div>2–4 years of experience in voice and non-voice customer service<b>Manage multiple chats/emails/calls simultaneously</b>Excellent communication skills in English (written and verbal)Strong problem-solving abilitiesAbility to multitask efficientlyFamiliarity with CRM tools is an advantageComfortable working in a fast-paced environmentWillingness to work rotational shifts (6 days/week)Good interpersonal and teamwork skills<b>Candidates with hands on&nbsp;experience on&nbsp;AI tools&nbsp;would&nbsp;be preferred.&nbsp;</b></div><div><b>Office Location:</b></div><div><br></div>","id":"cca996fb-c2b7-46a7-8280-c793670aa81f","lists":[],"text":"Customer Support Associate","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Role Overview:</b></div><div>We are looking for a dynamic CST Associate for a blend of voice and non-voice processes. The role involves handling customer interactions across multiple communication channels.</div><div><br></div><div><b><u>Key Responsibilities:</u></b></div><div>Handle inbound and outbound customer callsRespond to customer queries via email, chat, and other digital platformsProvide accurate information on products, services, and policiesTroubleshoot issues and escalate when requiredMaintain professionalism and ensure customer satisfactionDocument interactions and follow up as neededCollaborate with internal teams to improve service qualityMeet KPIs and SLA targetsAdhere to company policies and processes</div><div><br></div><div><br></div><div><b>Skills &amp; Qualifications:</b></div><div>2–4 years of experience in voice and non-voice customer service<b>Manage multiple chats/emails/calls simultaneously</b>Excellent communication skills in English (written and verbal)Strong problem-solving abilitiesAbility to multitask efficientlyFamiliarity with CRM tools is an advantageComfortable working in a fast-paced environmentWillingness to work rotational shifts (6 days/week)Good interpersonal and teamwork skills<b>Candidates with hands on&nbsp;experience on&nbsp;AI tools&nbsp;would&nbsp;be preferred.&nbsp;</b></div><div><b>Office Location:</b></div><div><br></div>","descriptionBodyPlain":"Role Overview:\nWe are looking for a dynamic CST Associate for a blend of voice and non-voice processes. The role involves handling customer interactions across multiple communication channels.\n\nKey Responsibilities:\nHandle inbound and outbound customer callsRespond to customer queries via email, chat, and other digital platformsProvide accurate information on products, services, and policiesTroubleshoot issues and escalate when requiredMaintain professionalism and ensure customer satisfactionDocument interactions and follow up as neededCollaborate with internal teams to improve service qualityMeet KPIs and SLA targetsAdhere to company policies and processes\n\n\nSkills & Qualifications:\n2–4 years of experience in voice and non-voice customer serviceManage multiple chats/emails/calls simultaneouslyExcellent communication skills in English (written and verbal)Strong problem-solving abilitiesAbility to multitask efficientlyFamiliarity with CRM tools is an advantageComfortable working in a fast-paced environmentWillingness to work rotational shifts (6 days/week)Good interpersonal and teamwork skillsCandidates with hands on experience on AI tools would be preferred. \nOffice Location:\n\n","hostedUrl":"https://jobs.lever.co/paytm/cca996fb-c2b7-46a7-8280-c793670aa81f","applyUrl":"https://jobs.lever.co/paytm/cca996fb-c2b7-46a7-8280-c793670aa81f/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Product","location":"Noida, Uttar Pradesh","team":"UPI Product","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1789365277573,"descriptionPlain":"About the Role\n\nUPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for an Analytics Lead to join our UPI team and own the data and insights charter that powers product, growth, and platform decisions across our UPI-powered flows.This role sits at the intersection of consumer behaviour, financial infrastructure, and large-scale data systems. You will build the analytical backbone for UPI — from funnel and cohort frameworks to experimentation infrastructure — and work closely with product, engineering, data science, and business teams to turn transaction-scale data into decisions that affect millions of Indians daily.\n\nKey Responsibilities\n\n1. Analytics Strategy & OwnershipOwn the end-to-end analytics charter for one or more UPI surfaces — from metric definition to instrumentation to insight generationBuild and maintain the source-of-truth framework for north-star and guardrail metrics across the UPI funnel (initiation, authentication, success/failure, retention)Partner with NPCI-mandated reporting requirements and ensure analytical rigor aligns with regulatory data standardsLead a team of analysts, setting priorities, reviewing outputs, and raising the bar on analytical craf\nt2. Funnel, Growth & Behavioural InsightsDiagnose friction points across the UPI journey using deep-dive analysis, cohort studies, and funnel decompositionBuild engagement, frequency, and top-of-wallet models to inform product and growth strategyDesign analytical frameworks for discovery and nudge effectiveness as new UPI capabilities are adoptedPartner with design and product research to combine quantitative and qualitative signals into a single narrative\n3. Platform Reliability & Scale AnalyticsDefine and monitor SLA, success-rate, and latency benchmarks; build alerting and anomaly-detection frameworks tied to these metricsBuild root-cause analysis playbooks for payment failure spikes and incident-linked drop-offsModel traffic and failure patterns ahead of high-volume events (festive seasons, IPL, government disbursements) to support platform readiness\n4. Experimentation & Decision ScienceOwn the experimentation backbone — design, power, and evaluate A/B tests across the UPI funnelDrive a test-and-learn culture: hypothesis → experiment → read-out → scale, with statistically sound methodologyBuild self-serve dashboards and tooling that let product, engineering, and business teams access trusted insights without analyst dependencyProactively surface insights that shape upstream roadmap and prioritization decisions\n\nRequired Qualifications\n7–9 years of analytics/data experience, with a mandatory focus on consumer-facing products or fintech; prior experience in payments or UPI strongly preferred\nStrong command of SQL and hands-on experience with product analytics tools (Mixpanel, Amplitude, Metabase, or equivalent); working knowledge of Python/R for deeper statistical analysis\nSolid grounding in experimentation design — hypothesis framing, sample size/power calculations, and interpreting A/B results correctlyProven ability to translate ambiguous business questions into structured analyses and clear, decision-ready recommendations\nExperience building and owning dashboards and metrics frameworks at scale, including data quality and governance practices\nStrong written and verbal communication skills — ability to present findings crisply to leadership and align cross-functional stakeholders\nExperience managing or mentoring a team of analysts, with a demonstrated ability to review work and raise analytical standards\n\nGood to Have\nPrior experience working in a UPI-regulated environment or with NPCI data/reporting constructs\nExposure to large-scale transaction data systems and familiarity with data warehousing/pipeline concepts (e.g., working with data engineering teams on instrumentation)\nExperience with growth, lifecycle, or CRM-driven analytics\nFamiliarity with fraud/risk analytics in a payments context\n","description":"<div><span style=\"font-size: 13pt;\">About the Role</span></div><div><br></div><div><span style=\"font-size: 10pt;\">UPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for an Analytics Lead to join our UPI team and own the data and insights charter that powers product, growth, and platform decisions across our UPI-powered </span><a rel=\"noopener noreferrer\" class=\"postings-link\" style=\"font-size: 10pt;\" href=\"http://flows.This\">flows.This</a><span style=\"font-size: 10pt;\"> role sits at the intersection of consumer behaviour, financial infrastructure, and large-scale data systems. You will build the analytical backbone for UPI — from funnel and cohort frameworks to experimentation infrastructure — and work closely with product, engineering, data science, and business teams to turn transaction-scale data into decisions that affect millions of Indians </span><a rel=\"noopener noreferrer\" class=\"postings-link\" style=\"font-size: 10pt;\" href=\"http://daily.Key\">daily.</a></div><div><br></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" style=\"font-size: 13pt;\" href=\"http://daily.Key\">Key</a><span style=\"font-size: 13pt;\"> Responsibilities</span></div><div><br></div><div><b style=\"font-size: 10pt;\">1. Analytics Strategy &amp; Ownership</b><span style=\"font-size: 10pt;\">Own the end-to-end analytics charter for one or more UPI surfaces — from metric definition to instrumentation to insight generationBuild and maintain the source-of-truth framework for north-star and guardrail metrics across the UPI funnel (initiation, authentication, success/failure, retention)Partner with NPCI-mandated reporting requirements and ensure analytical rigor aligns with regulatory data standardsLead a team of analysts, setting priorities, reviewing outputs, and raising the bar on analytical craf</span></div><div><span style=\"font-size: 10pt;\">t</span><b style=\"font-size: 10pt;\">2. Funnel, Growth &amp; Behavioural Insights</b><span style=\"font-size: 10pt;\">Diagnose friction points across the UPI journey using deep-dive analysis, cohort studies, and funnel decompositionBuild engagement, frequency, and top-of-wallet models to inform product and growth strategyDesign analytical frameworks for discovery and nudge effectiveness as new UPI capabilities are adoptedPartner with design and product research to combine quantitative and qualitative signals into a single narrative</span></div><div><b style=\"font-size: 10pt;\">3. Platform Reliability &amp; Scale Analytics</b><span style=\"font-size: 10pt;\">Define and monitor SLA, success-rate, and latency benchmarks; build alerting and anomaly-detection frameworks tied to these metricsBuild root-cause analysis playbooks for payment failure spikes and incident-linked drop-offsModel traffic and failure patterns ahead of high-volume events (festive seasons, IPL, government disbursements) to support platform readiness</span></div><div><b style=\"font-size: 10pt;\">4. Experimentation &amp; Decision Science</b><span style=\"font-size: 10pt;\">Own the experimentation backbone — design, power, and evaluate A/B tests across the UPI funnelDrive a test-and-learn culture: hypothesis → experiment → read-out → scale, with statistically sound methodologyBuild self-serve dashboards and tooling that let product, engineering, and business teams access trusted insights without analyst dependencyProactively surface insights that shape upstream roadmap and prioritization decisions</span></div><div><br></div><div><span style=\"font-size: 13pt;\">Required Qualifications</span></div><div><span style=\"font-size: 10pt;\">7–9 years of analytics/data experience, with a mandatory focus on consumer-facing products or fintech; prior experience in payments or UPI strongly preferred</span></div><div><span style=\"font-size: 10pt;\">Strong command of SQL and hands-on experience with product analytics tools (Mixpanel, Amplitude, Metabase, or equivalent); working knowledge of Python/R for deeper statistical analysis</span></div><div><span style=\"font-size: 10pt;\">Solid grounding in experimentation design — hypothesis framing, sample size/power calculations, and interpreting A/B results correctlyProven ability to translate ambiguous business questions into structured analyses and clear, decision-ready recommendations</span></div><div><span style=\"font-size: 10pt;\">Experience building and owning dashboards and metrics frameworks at scale, including data quality and governance practices</span></div><div><span style=\"font-size: 10pt;\">Strong written and verbal communication skills — ability to present findings crisply to leadership and align cross-functional stakeholders</span></div><div><span style=\"font-size: 10pt;\">Experience managing or mentoring a team of analysts, with a demonstrated ability to review work and raise analytical standards</span></div><div><br></div><div><span style=\"font-size: 13pt;\">Good to Have</span></div><div><span style=\"font-size: 10pt;\">Prior experience working in a UPI-regulated environment or with NPCI data/reporting constructs</span></div><div><span style=\"font-size: 10pt;\">Exposure to large-scale transaction data systems and familiarity with data warehousing/pipeline concepts (e.g., working with data engineering teams on instrumentation)</span></div><div><span style=\"font-size: 10pt;\">Experience with growth, lifecycle, or CRM-driven analytics</span></div><div><span style=\"font-size: 10pt;\">Familiarity with fraud/risk analytics in a payments context</span></div>","id":"f6cf73fc-27e3-4a51-a25d-df54bbe47fab","lists":[],"text":"Deputy General Manager - Product Analyst Lead","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 13pt;\">About the Role</span></div><div><br></div><div><span style=\"font-size: 10pt;\">UPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for an Analytics Lead to join our UPI team and own the data and insights charter that powers product, growth, and platform decisions across our UPI-powered </span><a href=\"http://flows.This\" style=\"font-size: 10pt;\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">flows.This</a><span style=\"font-size: 10pt;\"> role sits at the intersection of consumer behaviour, financial infrastructure, and large-scale data systems. You will build the analytical backbone for UPI — from funnel and cohort frameworks to experimentation infrastructure — and work closely with product, engineering, data science, and business teams to turn transaction-scale data into decisions that affect millions of Indians </span><a href=\"http://daily.Key\" style=\"font-size: 10pt;\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">daily.</a></div><div><br></div><div><a href=\"http://daily.Key\" style=\"font-size: 13pt;\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Key</a><span style=\"font-size: 13pt;\"> Responsibilities</span></div><div><br></div><div><b style=\"font-size: 10pt;\">1. Analytics Strategy &amp; Ownership</b><span style=\"font-size: 10pt;\">Own the end-to-end analytics charter for one or more UPI surfaces — from metric definition to instrumentation to insight generationBuild and maintain the source-of-truth framework for north-star and guardrail metrics across the UPI funnel (initiation, authentication, success/failure, retention)Partner with NPCI-mandated reporting requirements and ensure analytical rigor aligns with regulatory data standardsLead a team of analysts, setting priorities, reviewing outputs, and raising the bar on analytical craf</span></div><div><span style=\"font-size: 10pt;\">t</span><b style=\"font-size: 10pt;\">2. Funnel, Growth &amp; Behavioural Insights</b><span style=\"font-size: 10pt;\">Diagnose friction points across the UPI journey using deep-dive analysis, cohort studies, and funnel decompositionBuild engagement, frequency, and top-of-wallet models to inform product and growth strategyDesign analytical frameworks for discovery and nudge effectiveness as new UPI capabilities are adoptedPartner with design and product research to combine quantitative and qualitative signals into a single narrative</span></div><div><b style=\"font-size: 10pt;\">3. Platform Reliability &amp; Scale Analytics</b><span style=\"font-size: 10pt;\">Define and monitor SLA, success-rate, and latency benchmarks; build alerting and anomaly-detection frameworks tied to these metricsBuild root-cause analysis playbooks for payment failure spikes and incident-linked drop-offsModel traffic and failure patterns ahead of high-volume events (festive seasons, IPL, government disbursements) to support platform readiness</span></div><div><b style=\"font-size: 10pt;\">4. Experimentation &amp; Decision Science</b><span style=\"font-size: 10pt;\">Own the experimentation backbone — design, power, and evaluate A/B tests across the UPI funnelDrive a test-and-learn culture: hypothesis → experiment → read-out → scale, with statistically sound methodologyBuild self-serve dashboards and tooling that let product, engineering, and business teams access trusted insights without analyst dependencyProactively surface insights that shape upstream roadmap and prioritization decisions</span></div><div><br></div><div><span style=\"font-size: 13pt;\">Required Qualifications</span></div><div><span style=\"font-size: 10pt;\">7–9 years of analytics/data experience, with a mandatory focus on consumer-facing products or fintech; prior experience in payments or UPI strongly preferred</span></div><div><span style=\"font-size: 10pt;\">Strong command of SQL and hands-on experience with product analytics tools (Mixpanel, Amplitude, Metabase, or equivalent); working knowledge of Python/R for deeper statistical analysis</span></div><div><span style=\"font-size: 10pt;\">Solid grounding in experimentation design — hypothesis framing, sample size/power calculations, and interpreting A/B results correctlyProven ability to translate ambiguous business questions into structured analyses and clear, decision-ready recommendations</span></div><div><span style=\"font-size: 10pt;\">Experience building and owning dashboards and metrics frameworks at scale, including data quality and governance practices</span></div><div><span style=\"font-size: 10pt;\">Strong written and verbal communication skills — ability to present findings crisply to leadership and align cross-functional stakeholders</span></div><div><span style=\"font-size: 10pt;\">Experience managing or mentoring a team of analysts, with a demonstrated ability to review work and raise analytical standards</span></div><div><br></div><div><span style=\"font-size: 13pt;\">Good to Have</span></div><div><span style=\"font-size: 10pt;\">Prior experience working in a UPI-regulated environment or with NPCI data/reporting constructs</span></div><div><span style=\"font-size: 10pt;\">Exposure to large-scale transaction data systems and familiarity with data warehousing/pipeline concepts (e.g., working with data engineering teams on instrumentation)</span></div><div><span style=\"font-size: 10pt;\">Experience with growth, lifecycle, or CRM-driven analytics</span></div><div><span style=\"font-size: 10pt;\">Familiarity with fraud/risk analytics in a payments context</span></div>","descriptionBodyPlain":"About the Role\n\nUPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for an Analytics Lead to join our UPI team and own the data and insights charter that powers product, growth, and platform decisions across our UPI-powered flows.This role sits at the intersection of consumer behaviour, financial infrastructure, and large-scale data systems. You will build the analytical backbone for UPI — from funnel and cohort frameworks to experimentation infrastructure — and work closely with product, engineering, data science, and business teams to turn transaction-scale data into decisions that affect millions of Indians daily.\n\nKey Responsibilities\n\n1. Analytics Strategy & OwnershipOwn the end-to-end analytics charter for one or more UPI surfaces — from metric definition to instrumentation to insight generationBuild and maintain the source-of-truth framework for north-star and guardrail metrics across the UPI funnel (initiation, authentication, success/failure, retention)Partner with NPCI-mandated reporting requirements and ensure analytical rigor aligns with regulatory data standardsLead a team of analysts, setting priorities, reviewing outputs, and raising the bar on analytical craf\nt2. Funnel, Growth & Behavioural InsightsDiagnose friction points across the UPI journey using deep-dive analysis, cohort studies, and funnel decompositionBuild engagement, frequency, and top-of-wallet models to inform product and growth strategyDesign analytical frameworks for discovery and nudge effectiveness as new UPI capabilities are adoptedPartner with design and product research to combine quantitative and qualitative signals into a single narrative\n3. Platform Reliability & Scale AnalyticsDefine and monitor SLA, success-rate, and latency benchmarks; build alerting and anomaly-detection frameworks tied to these metricsBuild root-cause analysis playbooks for payment failure spikes and incident-linked drop-offsModel traffic and failure patterns ahead of high-volume events (festive seasons, IPL, government disbursements) to support platform readiness\n4. Experimentation & Decision ScienceOwn the experimentation backbone — design, power, and evaluate A/B tests across the UPI funnelDrive a test-and-learn culture: hypothesis → experiment → read-out → scale, with statistically sound methodologyBuild self-serve dashboards and tooling that let product, engineering, and business teams access trusted insights without analyst dependencyProactively surface insights that shape upstream roadmap and prioritization decisions\n\nRequired Qualifications\n7–9 years of analytics/data experience, with a mandatory focus on consumer-facing products or fintech; prior experience in payments or UPI strongly preferred\nStrong command of SQL and hands-on experience with product analytics tools (Mixpanel, Amplitude, Metabase, or equivalent); working knowledge of Python/R for deeper statistical analysis\nSolid grounding in experimentation design — hypothesis framing, sample size/power calculations, and interpreting A/B results correctlyProven ability to translate ambiguous business questions into structured analyses and clear, decision-ready recommendations\nExperience building and owning dashboards and metrics frameworks at scale, including data quality and governance practices\nStrong written and verbal communication skills — ability to present findings crisply to leadership and align cross-functional stakeholders\nExperience managing or mentoring a team of analysts, with a demonstrated ability to review work and raise analytical standards\n\nGood to Have\nPrior experience working in a UPI-regulated environment or with NPCI data/reporting constructs\nExposure to large-scale transaction data systems and familiarity with data warehousing/pipeline concepts (e.g., working with data engineering teams on instrumentation)\nExperience with growth, lifecycle, or CRM-driven analytics\nFamiliarity with fraud/risk analytics in a payments context\n","hostedUrl":"https://jobs.lever.co/paytm/f6cf73fc-27e3-4a51-a25d-df54bbe47fab","applyUrl":"https://jobs.lever.co/paytm/f6cf73fc-27e3-4a51-a25d-df54bbe47fab/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Sales","location":"Dubai","team":"Inference and Agentic AI","allLocations":["Dubai"]},"createdAt":1783043400297,"descriptionPlain":"About the Role\nWe are seeking an exceptional Solutions Director to lead our complex enterprise deal\narchitectures from our Dubai hub. This is a high-profile, techno-commercial, director-level\nmandate designed for a leader who bridges deep technical intelligence with elite commercial\nexecution. If you have spent your career navigating multi-layered enterprise environments,\nbreaking open high-value accounts, and transforming highly technical frameworks into\ncompelling business cases, this role offers an expansive platform to drive market impact.\n\nCore Responsibilities\n Techno-Commercial Leadership: Own the architectural blueprint and commercial design\nfor large-scale enterprise deals. Bridge technical delivery capabilities with client-side\ncorporate ROI objectives to build winning proposals.\n Complex Solution Selling: Lead consultative cycles for high-value accounts. Navigate\nmatrixed enterprise buyer committees, technical decision-makers, procurement teams, and\nC-suite stakeholders.\n Deal Architecture &amp; Negotiation: Structure complex commercial agreements, pricing\nframeworks, and service-level agreements (SLAs). Ensure high technical compliance\nalongside profitable deal economics.\n Ecosystem &amp; Market Expansion: Represent the organization as a technical subject matter\nexpert and strategic commercial leader across the Middle East, anchoring relationships out\nof Dubai.\n\nWhat We Are Looking For\n The Techno-Commercial Blueprint: A professional who is just as comfortable\nwhiteboarding an enterprise solution architecture with engineering leads as they are\npresenting commercial payback structures to a CFO.\n Enterprise Deal Machinery: A proven track record of securing and scaling large-scale,\ncomplex enterprise deals in competitive technology landscapes.\n Cultural and Regional Nuance: Deep familiarity with the enterprise landscape in Dubai and\nthe wider Middle East. Native or fluent Arabic communication skills are highly preferred to\nseamlessly navigate local enterprise and governmental stakeholders.\n\nQualifications & Requirements\n Experience: Up to 15 years of robust experience in enterprise technology solution selling,\ntechnical business development, or solution architecture.\n Language: Proficiency in English is required; Arabic speaking and preferred for executive engagement.\n Location: Based in or willing to immediately relocate to Dubai, UAE, for an on-site, director-\nlevel market presence.\n Education: Bachelor's or Master's degree in Computer Science, Engineering, Business\nAdministration, or a closely related techno-commercial domain.\n","description":"<div>About the Role</div><div>We are seeking an exceptional Solutions Director to lead our complex enterprise deal</div><div>architectures from our Dubai hub. This is a high-profile, techno-commercial, director-level</div><div>mandate designed for a leader who bridges deep technical intelligence with elite commercial</div><div>execution. If you have spent your career navigating multi-layered enterprise environments,</div><div>breaking open high-value accounts, and transforming highly technical frameworks into</div><div>compelling business cases, this role offers an expansive platform to drive market impact.</div><div><br></div><div>Core Responsibilities</div><div> Techno-Commercial Leadership: Own the architectural blueprint and commercial design</div><div>for large-scale enterprise deals. Bridge technical delivery capabilities with client-side</div><div>corporate ROI objectives to build winning proposals.</div><div> Complex Solution Selling: Lead consultative cycles for high-value accounts. Navigate</div><div>matrixed enterprise buyer committees, technical decision-makers, procurement teams, and</div><div>C-suite stakeholders.</div><div> Deal Architecture &amp;amp; Negotiation: Structure complex commercial agreements, pricing</div><div>frameworks, and service-level agreements (SLAs). Ensure high technical compliance</div><div>alongside profitable deal economics.</div><div> Ecosystem &amp;amp; Market Expansion: Represent the organization as a technical subject matter</div><div>expert and strategic commercial leader across the Middle East, anchoring relationships out</div><div>of Dubai.</div><div><br></div><div>What We Are Looking For</div><div> The Techno-Commercial Blueprint: A professional who is just as comfortable</div><div>whiteboarding an enterprise solution architecture with engineering leads as they are</div><div>presenting commercial payback structures to a CFO.</div><div> Enterprise Deal Machinery: A proven track record of securing and scaling large-scale,</div><div>complex enterprise deals in competitive technology landscapes.</div><div> Cultural and Regional Nuance: Deep familiarity with the enterprise landscape in Dubai and</div><div>the wider Middle East. Native or fluent Arabic communication skills are highly preferred to</div><div>seamlessly navigate local enterprise and governmental stakeholders.</div><div><br></div><div>Qualifications &amp; Requirements</div><div> Experience: Up to 15 years of robust experience in enterprise technology solution selling,</div><div>technical business development, or solution architecture.</div><div> Language: Proficiency in English is required; Arabic speaking and preferred for executive engagement.</div><div> Location: Based in or willing to immediately relocate to Dubai, UAE, for an on-site, director-</div><div>level market presence.</div><div> Education: Bachelor's or Master's degree in Computer Science, Engineering, Business</div><div>Administration, or a closely related techno-commercial domain.</div>","id":"03d647ac-0454-489a-9e9b-3b3cd7e82d5c","lists":[],"text":"Director - Solutions Sales (Dubai)","country":"AE","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About the Role</div><div>We are seeking an exceptional Solutions Director to lead our complex enterprise deal</div><div>architectures from our Dubai hub. This is a high-profile, techno-commercial, director-level</div><div>mandate designed for a leader who bridges deep technical intelligence with elite commercial</div><div>execution. If you have spent your career navigating multi-layered enterprise environments,</div><div>breaking open high-value accounts, and transforming highly technical frameworks into</div><div>compelling business cases, this role offers an expansive platform to drive market impact.</div><div><br></div><div>Core Responsibilities</div><div> Techno-Commercial Leadership: Own the architectural blueprint and commercial design</div><div>for large-scale enterprise deals. Bridge technical delivery capabilities with client-side</div><div>corporate ROI objectives to build winning proposals.</div><div> Complex Solution Selling: Lead consultative cycles for high-value accounts. Navigate</div><div>matrixed enterprise buyer committees, technical decision-makers, procurement teams, and</div><div>C-suite stakeholders.</div><div> Deal Architecture &amp;amp; Negotiation: Structure complex commercial agreements, pricing</div><div>frameworks, and service-level agreements (SLAs). Ensure high technical compliance</div><div>alongside profitable deal economics.</div><div> Ecosystem &amp;amp; Market Expansion: Represent the organization as a technical subject matter</div><div>expert and strategic commercial leader across the Middle East, anchoring relationships out</div><div>of Dubai.</div><div><br></div><div>What We Are Looking For</div><div> The Techno-Commercial Blueprint: A professional who is just as comfortable</div><div>whiteboarding an enterprise solution architecture with engineering leads as they are</div><div>presenting commercial payback structures to a CFO.</div><div> Enterprise Deal Machinery: A proven track record of securing and scaling large-scale,</div><div>complex enterprise deals in competitive technology landscapes.</div><div> Cultural and Regional Nuance: Deep familiarity with the enterprise landscape in Dubai and</div><div>the wider Middle East. Native or fluent Arabic communication skills are highly preferred to</div><div>seamlessly navigate local enterprise and governmental stakeholders.</div><div><br></div><div>Qualifications &amp; Requirements</div><div> Experience: Up to 15 years of robust experience in enterprise technology solution selling,</div><div>technical business development, or solution architecture.</div><div> Language: Proficiency in English is required; Arabic speaking and preferred for executive engagement.</div><div> Location: Based in or willing to immediately relocate to Dubai, UAE, for an on-site, director-</div><div>level market presence.</div><div> Education: Bachelor's or Master's degree in Computer Science, Engineering, Business</div><div>Administration, or a closely related techno-commercial domain.</div>","descriptionBodyPlain":"About the Role\nWe are seeking an exceptional Solutions Director to lead our complex enterprise deal\narchitectures from our Dubai hub. This is a high-profile, techno-commercial, director-level\nmandate designed for a leader who bridges deep technical intelligence with elite commercial\nexecution. If you have spent your career navigating multi-layered enterprise environments,\nbreaking open high-value accounts, and transforming highly technical frameworks into\ncompelling business cases, this role offers an expansive platform to drive market impact.\n\nCore Responsibilities\n Techno-Commercial Leadership: Own the architectural blueprint and commercial design\nfor large-scale enterprise deals. Bridge technical delivery capabilities with client-side\ncorporate ROI objectives to build winning proposals.\n Complex Solution Selling: Lead consultative cycles for high-value accounts. Navigate\nmatrixed enterprise buyer committees, technical decision-makers, procurement teams, and\nC-suite stakeholders.\n Deal Architecture &amp; Negotiation: Structure complex commercial agreements, pricing\nframeworks, and service-level agreements (SLAs). Ensure high technical compliance\nalongside profitable deal economics.\n Ecosystem &amp; Market Expansion: Represent the organization as a technical subject matter\nexpert and strategic commercial leader across the Middle East, anchoring relationships out\nof Dubai.\n\nWhat We Are Looking For\n The Techno-Commercial Blueprint: A professional who is just as comfortable\nwhiteboarding an enterprise solution architecture with engineering leads as they are\npresenting commercial payback structures to a CFO.\n Enterprise Deal Machinery: A proven track record of securing and scaling large-scale,\ncomplex enterprise deals in competitive technology landscapes.\n Cultural and Regional Nuance: Deep familiarity with the enterprise landscape in Dubai and\nthe wider Middle East. Native or fluent Arabic communication skills are highly preferred to\nseamlessly navigate local enterprise and governmental stakeholders.\n\nQualifications & Requirements\n Experience: Up to 15 years of robust experience in enterprise technology solution selling,\ntechnical business development, or solution architecture.\n Language: Proficiency in English is required; Arabic speaking and preferred for executive engagement.\n Location: Based in or willing to immediately relocate to Dubai, UAE, for an on-site, director-\nlevel market presence.\n Education: Bachelor's or Master's degree in Computer Science, Engineering, Business\nAdministration, or a closely related techno-commercial domain.\n","hostedUrl":"https://jobs.lever.co/paytm/03d647ac-0454-489a-9e9b-3b3cd7e82d5c","applyUrl":"https://jobs.lever.co/paytm/03d647ac-0454-489a-9e9b-3b3cd7e82d5c/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Enabling","location":"Noida, Uttar Pradesh","team":"Compliance","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1767351706101,"descriptionPlain":"Job Description: AM/DM - Employee investigations lead\nExperience: 3-7 yrs\n\nQualification: Law/MSW/or Equivalent degree\n\nAbout Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nPosition Summary: The SM/DGM Employee investigations lead is responsible for managing and overseeing all aspects of ethics investigations within the organization. This role requires strong analytical skills, and the ability to maintain confidentiality. The SM/DGM - Employee investigations lead works closely with the Ethics Investigation Leads and various stakeholders to ensure compliance with ethical standards and mitigate potential risks.\n\nKey Responsibilities:\n1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations, ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing documentation, and gathering evidence.\n2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical violations.\n 3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing investigation findings.\n4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies. \n5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of investigation processes and outcomes with organizational policies and objectives. Provide guidance and support to stakeholders throughout the investigation process.\n6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings, analysis, and recommended actions. \n7. Provide Training and Guidance: Develop and deliver ethics training programs to educate employees on organizational policies, ethical guidelines, and reporting procedures. Provide guidance and support to employees and managers on ethical dilemmas and concerns\n\n.Qualifications:\n\n-Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree preferred.\n-Proven experience in conducting ethics investigations, preferably in a leadership role.\n-Strong knowledge of ethical principles, regulations, and industry best practices.\n-Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex information.\n-Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess risks and recommend solutions.\n-Exceptional communication skills, both written and verbal, with the ability to present findings to diverse audiences.\n-High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle sensitive information.\n-Strong interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.\n-Detail-oriented with excellent organizational and time management skills.\n-Proficient in using investigation tools and software.\n","description":"<div><b style=\"font-size: 11pt;\">Job Description</b><span style=\"font-size: 11pt;\">: AM/DM - Employee investigations lead</span></div><div><b style=\"font-size: 11pt;\">Experience:</b><span style=\"font-size: 11pt;\"> 3-7 yrs</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Qualification:</b><span style=\"font-size: 11pt;\"> Law/MSW/or Equivalent degree</span></div><div><br></div><div><b style=\"font-size: 11pt;\">About Paytm: </b><span style=\"font-size: 11pt;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Position Summary: </b><span style=\"font-size: 11pt;\">The SM/DGM Employee investigations lead is responsible for managing and overseeing all aspects of ethics investigations within the organization. This role requires strong analytical skills, and the ability to maintain confidentiality. The SM/DGM - Employee investigations lead works closely with the Ethics Investigation Leads and various stakeholders to ensure compliance with ethical standards and mitigate potential risks.</span></div><div><br></div><div><u><b style=\"font-size: 11pt;\">Ke</b></u><b style=\"font-size: 11pt;\"><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://risks.Key\">y</a> Responsibilities:</b></div><div><span style=\"font-size: 11pt;\">1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations, ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing documentation, and gathering evidence.</span></div><div><span style=\"font-size: 11pt;\">2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical violations.</span></div><div><span style=\"font-size: 11pt;\">&nbsp;3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing investigation findings.</span></div><div><span style=\"font-size: 11pt;\">4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of investigation processes and outcomes with organizational policies and objectives. Provide guidance and support to stakeholders throughout the investigation process.</span></div><div><span style=\"font-size: 11pt;\">6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings, analysis, and recommended actions.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">7. Provide Training and Guidance: Develop and deliver ethics training programs to educate employees on organizational policies, ethical guidelines, and reporting procedures. Provide guidance and support to employees and managers on ethical dilemmas and concerns</span></div><div><br></div><div><span style=\"font-size: 11pt;\">.</span><b style=\"font-size: 11pt;\"><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://concerns.Qualifications\">Qualifications</a>:</b></div><div><br></div><div><span style=\"font-size: 11pt;\">-Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree preferred.</span></div><div><span style=\"font-size: 11pt;\">-Proven experience in conducting ethics investigations, preferably in a leadership role.</span></div><div><span style=\"font-size: 11pt;\">-Strong knowledge of ethical principles, regulations, and industry best practices.</span></div><div><span style=\"font-size: 11pt;\">-Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex information.</span></div><div><span style=\"font-size: 10.5pt;\">-Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess risks and recommend solutions.</span></div><div><span style=\"font-size: 11pt;\">-Exceptional communication skills, both written and verbal, with the ability to present findings to diverse audiences.</span></div><div><span style=\"font-size: 11pt;\">-High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle sensitive information.</span></div><div><span style=\"font-size: 11pt;\">-Strong interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.</span></div><div><span style=\"font-size: 11pt;\">-Detail-oriented with excellent organizational and time management skills.</span></div><div><span style=\"font-size: 11pt;\">-Proficient in using investigation tools and software.</span></div>","id":"68813539-af3f-4a26-b61f-61b59d1abd6e","lists":[],"text":"Employee investigations/Forensics","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 11pt;\">Job Description</b><span style=\"font-size: 11pt;\">: AM/DM - Employee investigations lead</span></div><div><b style=\"font-size: 11pt;\">Experience:</b><span style=\"font-size: 11pt;\"> 3-7 yrs</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Qualification:</b><span style=\"font-size: 11pt;\"> Law/MSW/or Equivalent degree</span></div><div><br></div><div><b style=\"font-size: 11pt;\">About Paytm: </b><span style=\"font-size: 11pt;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Position Summary: </b><span style=\"font-size: 11pt;\">The SM/DGM Employee investigations lead is responsible for managing and overseeing all aspects of ethics investigations within the organization. This role requires strong analytical skills, and the ability to maintain confidentiality. The SM/DGM - Employee investigations lead works closely with the Ethics Investigation Leads and various stakeholders to ensure compliance with ethical standards and mitigate potential risks.</span></div><div><br></div><div><u><b style=\"font-size: 11pt;\">Ke</b></u><b style=\"font-size: 11pt;\"><a href=\"http://risks.Key\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">y</a> Responsibilities:</b></div><div><span style=\"font-size: 11pt;\">1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations, ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing documentation, and gathering evidence.</span></div><div><span style=\"font-size: 11pt;\">2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical violations.</span></div><div><span style=\"font-size: 11pt;\">&nbsp;3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing investigation findings.</span></div><div><span style=\"font-size: 11pt;\">4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of investigation processes and outcomes with organizational policies and objectives. Provide guidance and support to stakeholders throughout the investigation process.</span></div><div><span style=\"font-size: 11pt;\">6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings, analysis, and recommended actions.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">7. Provide Training and Guidance: Develop and deliver ethics training programs to educate employees on organizational policies, ethical guidelines, and reporting procedures. Provide guidance and support to employees and managers on ethical dilemmas and concerns</span></div><div><br></div><div><span style=\"font-size: 11pt;\">.</span><b style=\"font-size: 11pt;\"><a href=\"http://concerns.Qualifications\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Qualifications</a>:</b></div><div><br></div><div><span style=\"font-size: 11pt;\">-Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree preferred.</span></div><div><span style=\"font-size: 11pt;\">-Proven experience in conducting ethics investigations, preferably in a leadership role.</span></div><div><span style=\"font-size: 11pt;\">-Strong knowledge of ethical principles, regulations, and industry best practices.</span></div><div><span style=\"font-size: 11pt;\">-Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex information.</span></div><div><span style=\"font-size: 10.5pt;\">-Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess risks and recommend solutions.</span></div><div><span style=\"font-size: 11pt;\">-Exceptional communication skills, both written and verbal, with the ability to present findings to diverse audiences.</span></div><div><span style=\"font-size: 11pt;\">-High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle sensitive information.</span></div><div><span style=\"font-size: 11pt;\">-Strong interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.</span></div><div><span style=\"font-size: 11pt;\">-Detail-oriented with excellent organizational and time management skills.</span></div><div><span style=\"font-size: 11pt;\">-Proficient in using investigation tools and software.</span></div>","descriptionBodyPlain":"Job Description: AM/DM - Employee investigations lead\nExperience: 3-7 yrs\n\nQualification: Law/MSW/or Equivalent degree\n\nAbout Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nPosition Summary: The SM/DGM Employee investigations lead is responsible for managing and overseeing all aspects of ethics investigations within the organization. This role requires strong analytical skills, and the ability to maintain confidentiality. The SM/DGM - Employee investigations lead works closely with the Ethics Investigation Leads and various stakeholders to ensure compliance with ethical standards and mitigate potential risks.\n\nKey Responsibilities:\n1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations, ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing documentation, and gathering evidence.\n2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical violations.\n 3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing investigation findings.\n4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies. \n5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of investigation processes and outcomes with organizational policies and objectives. Provide guidance and support to stakeholders throughout the investigation process.\n6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings, analysis, and recommended actions. \n7. Provide Training and Guidance: Develop and deliver ethics training programs to educate employees on organizational policies, ethical guidelines, and reporting procedures. Provide guidance and support to employees and managers on ethical dilemmas and concerns\n\n.Qualifications:\n\n-Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree preferred.\n-Proven experience in conducting ethics investigations, preferably in a leadership role.\n-Strong knowledge of ethical principles, regulations, and industry best practices.\n-Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex information.\n-Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess risks and recommend solutions.\n-Exceptional communication skills, both written and verbal, with the ability to present findings to diverse audiences.\n-High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle sensitive information.\n-Strong interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.\n-Detail-oriented with excellent organizational and time management skills.\n-Proficient in using investigation tools and software.\n","hostedUrl":"https://jobs.lever.co/paytm/68813539-af3f-4a26-b61f-61b59d1abd6e","applyUrl":"https://jobs.lever.co/paytm/68813539-af3f-4a26-b61f-61b59d1abd6e/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Sales","location":"Noida, Uttar Pradesh","team":"Inference and Agentic AI","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1777447730311,"descriptionPlain":"\n\nAbout Paytm\n\nPaytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability.\nPaytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics.\nThe Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale.\n\nRole Overview\n\nPaytm is looking to hire an Enterprise GTM Lead to own the go to market charter for Paytm’s AI Inference and Agentic AI products across enterprise clients.\nThis is a managerial role that will lead business managers and client onboarding managers, and will work closely with enterprise sales teams to drive pipeline, deal conversion, onboarding, and client success.\nThe role sits at the center of Paytm’s enterprise AI charter and involves shaping GTM strategy, enabling sales teams, supporting client pitches, structuring commercials, and ensuring strong post sale execution.\nThe candidate will be responsible for building a repeatable enterprise sales motion for Paytm AI agents, including Pi Commerce and future AI products.\nThe role requires strong commercial judgment, enterprise stakeholder management, execution discipline, and ability to work across sales, product, technology, finance, and marketing teams.\n\nKey Responsibilities\n\nEnterprise GTM Strategy and Business Ownership\nOwn the enterprise GTM strategy for Paytm AI agents across existing and new enterprise clients.\nBuild and execute sales enablement, pipeline generation, deal conversion, onboarding, and account expansion plans.\nWork with leadership to define target segments, priority accounts, industry plays, and product positioning.\nTranslate business goals into clear GTM plans, sales motions, commercial models, and execution cadences.\nTrack the full enterprise funnel across sales channels and drive corrective action where performance deviates from plan.\n\nSales Enablement and Enterprise Sales Partnership\nWork closely with Paytm’s enterprise sales teams to equip them with product knowledge, pitch material, pricing frameworks, commercials, and objection handling support.\nAccompany sales teams in key client pitches, discovery discussions, solutioning sessions, and commercial negotiations.\nBuild reusable sales assets including pitch decks, case studies, proposals, demo scripts, pricing notes, and competitive positioning.\nConduct regular training sessions for enterprise sales teams on Pi Commerce and other Paytm AI agents.\nEnsure enterprise sales teams are consistently updated on new product launches, feature upgrades, pricing changes, and GTM priorities.\n\nCommercial Strategy, Pricing, and Deal Support\nOwn pricing strategy and commercial structuring for enterprise AI agent deployments in partnership with business, finance, and sales teams.\nSupport custom pricing, proposal creation, margin analysis, and negotiation strategy for strategic enterprise deals.\nDrive enterprise level invoicing discipline in coordination with finance operations and central finance teams.\nSupport vendor negotiations and third party commercial discussions wherever required for enterprise deployments.\nEnsure deal structures are commercially sound, operationally feasible, and aligned with Paytm’s AI business objectives.\n\nPipeline Generation and B2B Marketing\nDrive enterprise pipeline generation initiatives across industry events, account based outreach, webinars, client workshops, ecosystem partnerships, and targeted campaigns.\nPartner with sales and marketing teams to create strong B2B marketing programs for Paytm AI agents.\nBuild client engagement programs to nurture warm accounts, enrich leads, and improve conversion from interest to qualified opportunities.\nIdentify high potential enterprise use cases and convert them into focused GTM plays by industry and function.\nTrack campaign and pipeline performance, and improve channel productivity through structured reviews.\n\nProduct Feedback and Client Success\nCapture structured feedback from clients and enterprise sales teams on product capabilities, pricing, integrations, and adoption barriers.\nWork with product and technology teams to convert market feedback into product roadmap inputs and feature improvements.\nEnsure major product upgrades, launches, and new capabilities are communicated clearly to clients and sales teams.\nWork with client onboarding managers to ensure smooth deployment, adoption, and early value realization.\nSupport account expansion by identifying new use cases, cross sell opportunities, and adoption gaps within existing clients.\n\nTeam Leadership and Governance\nLead and mentor business managers and client onboarding managers across enterprise GTM and deployment workstreams.\nSet clear goals, review cadences, dashboards, and operating rhythms for the enterprise AI GTM charter.\nMonitor sales funnel performance, onboarding progress, revenue milestones, invoicing status, and client satisfaction.\nConduct root cause analysis for pipeline gaps, delayed conversions, onboarding delays, or revenue deviations.\nBuild scalable operating processes, playbooks, and governance mechanisms to make the enterprise GTM engine repeatable.\n\nIdeal Candidate Profile\n\n4 to 6 years of experience across enterprise sales strategy, GTM, business management, consulting, revenue operations, or enterprise SaaS roles.\nStrong experience working with enterprise sales teams and driving B2B GTM for technology, SaaS, fintech, AI, or automation products.\nStrong commercial understanding, including pricing, deal structuring, revenue tracking, invoicing, and vendor negotiations.\nExperience managing teams or leading cross functional workstreams across sales, product, finance, onboarding, and marketing.\nAbility to operate in client facing situations, support senior level pitches, and influence enterprise decision makers.\nStrong analytical and execution orientation with ability to track funnels, identify deviations, and drive corrective action.\nStrong communication and executive presence, with ability to convert product capabilities into simple business value propositions.\nHigh ownership mindset and comfort operating in a fast building environment.\nInterest in AI agents, enterprise automation, and digital transformation.\n\nSkills and Qualifications\n\nStrong enterprise GTM, sales enablement, and business management skills.\nAbility to build sales playbooks, pricing frameworks, pitch material, proposals, and GTM operating cadences.\nStrong understanding of enterprise sales funnels, pipeline management, deal conversion, account expansion, and client onboarding.\nStrong commercial skills across pricing, negotiation support, margin thinking, invoicing, and vendor management.\nStrong stakeholder management skills across sales, product, engineering, finance, marketing, and client teams.\nAnalytical comfort with dashboards, funnel metrics, revenue tracking, and performance reviews.\nProficiency in Google Sheets, Slides, CRM tools, and AI enabled productivity tools.\nBachelor’s degree from a strong institution, MBA from a top tier institution is a plus.\n\nEducational Qualification\n\nMust have: Bachelor's degree from Tier 1 institutions such as IITs, SRCC, St. Stephen’s, etc.\nGood to have: MBA from Tier 1 institutions such as IIM A, B, C or ISB.\n  \n","description":"<div><br></div><div><br></div><div>About Paytm</div><div><br></div><div>Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability.</div><div>Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics.</div><div>The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale.</div><div><br></div><div>Role Overview</div><div><br></div><div>Paytm is looking to hire an Enterprise GTM Lead to own the go to market charter for Paytm’s AI Inference and Agentic AI products across enterprise clients.</div><div>This is a managerial role that will lead business managers and client onboarding managers, and will work closely with enterprise sales teams to drive pipeline, deal conversion, onboarding, and client success.</div><div>The role sits at the center of Paytm’s enterprise AI charter and involves shaping GTM strategy, enabling sales teams, supporting client pitches, structuring commercials, and ensuring strong post sale execution.</div><div>The candidate will be responsible for building a repeatable enterprise sales motion for Paytm AI agents, including Pi Commerce and future AI products.</div><div>The role requires strong commercial judgment, enterprise stakeholder management, execution discipline, and ability to work across sales, product, technology, finance, and marketing teams.</div><div><br></div><div>Key Responsibilities</div><div><br></div><div>Enterprise GTM Strategy and Business Ownership</div><div>Own the enterprise GTM strategy for Paytm AI agents across existing and new enterprise clients.</div><div>Build and execute sales enablement, pipeline generation, deal conversion, onboarding, and account expansion plans.</div><div>Work with leadership to define target segments, priority accounts, industry plays, and product positioning.</div><div>Translate business goals into clear GTM plans, sales motions, commercial models, and execution cadences.</div><div>Track the full enterprise funnel across sales channels and drive corrective action where performance deviates from plan.</div><div><br></div><div>Sales Enablement and Enterprise Sales Partnership</div><div>Work closely with Paytm’s enterprise sales teams to equip them with product knowledge, pitch material, pricing frameworks, commercials, and objection handling support.</div><div>Accompany sales teams in key client pitches, discovery discussions, solutioning sessions, and commercial negotiations.</div><div>Build reusable sales assets including pitch decks, case studies, proposals, demo scripts, pricing notes, and competitive positioning.</div><div>Conduct regular training sessions for enterprise sales teams on Pi Commerce and other Paytm AI agents.</div><div>Ensure enterprise sales teams are consistently updated on new product launches, feature upgrades, pricing changes, and GTM priorities.</div><div><br></div><div>Commercial Strategy, Pricing, and Deal Support</div><div>Own pricing strategy and commercial structuring for enterprise AI agent deployments in partnership with business, finance, and sales teams.</div><div>Support custom pricing, proposal creation, margin analysis, and negotiation strategy for strategic enterprise deals.</div><div>Drive enterprise level invoicing discipline in coordination with finance operations and central finance teams.</div><div>Support vendor negotiations and third party commercial discussions wherever required for enterprise deployments.</div><div>Ensure deal structures are commercially sound, operationally feasible, and aligned with Paytm’s AI business objectives.</div><div><br></div><div>Pipeline Generation and B2B Marketing</div><div>Drive enterprise pipeline generation initiatives across industry events, account based outreach, webinars, client workshops, ecosystem partnerships, and targeted campaigns.</div><div>Partner with sales and marketing teams to create strong B2B marketing programs for Paytm AI agents.</div><div>Build client engagement programs to nurture warm accounts, enrich leads, and improve conversion from interest to qualified opportunities.</div><div>Identify high potential enterprise use cases and convert them into focused GTM plays by industry and function.</div><div>Track campaign and pipeline performance, and improve channel productivity through structured reviews.</div><div><br></div><div>Product Feedback and Client Success</div><div>Capture structured feedback from clients and enterprise sales teams on product capabilities, pricing, integrations, and adoption barriers.</div><div>Work with product and technology teams to convert market feedback into product roadmap inputs and feature improvements.</div><div>Ensure major product upgrades, launches, and new capabilities are communicated clearly to clients and sales teams.</div><div>Work with client onboarding managers to ensure smooth deployment, adoption, and early value realization.</div><div>Support account expansion by identifying new use cases, cross sell opportunities, and adoption gaps within existing clients.</div><div><br></div><div>Team Leadership and Governance</div><div>Lead and mentor business managers and client onboarding managers across enterprise GTM and deployment workstreams.</div><div>Set clear goals, review cadences, dashboards, and operating rhythms for the enterprise AI GTM charter.</div><div>Monitor sales funnel performance, onboarding progress, revenue milestones, invoicing status, and client satisfaction.</div><div>Conduct root cause analysis for pipeline gaps, delayed conversions, onboarding delays, or revenue deviations.</div><div>Build scalable operating processes, playbooks, and governance mechanisms to make the enterprise GTM engine repeatable.</div><div><br></div><div>Ideal Candidate Profile</div><div><br></div><div>4 to 6 years of experience across enterprise sales strategy, GTM, business management, consulting, revenue operations, or enterprise SaaS roles.</div><div>Strong experience working with enterprise sales teams and driving B2B GTM for technology, SaaS, fintech, AI, or automation products.</div><div>Strong commercial understanding, including pricing, deal structuring, revenue tracking, invoicing, and vendor negotiations.</div><div>Experience managing teams or leading cross functional workstreams across sales, product, finance, onboarding, and marketing.</div><div>Ability to operate in client facing situations, support senior level pitches, and influence enterprise decision makers.</div><div>Strong analytical and execution orientation with ability to track funnels, identify deviations, and drive corrective action.</div><div>Strong communication and executive presence, with ability to convert product capabilities into simple business value propositions.</div><div>High ownership mindset and comfort operating in a fast building environment.</div><div>Interest in AI agents, enterprise automation, and digital transformation.</div><div><br></div><div>Skills and Qualifications</div><div><br></div><div>Strong enterprise GTM, sales enablement, and business management skills.</div><div>Ability to build sales playbooks, pricing frameworks, pitch material, proposals, and GTM operating cadences.</div><div>Strong understanding of enterprise sales funnels, pipeline management, deal conversion, account expansion, and client onboarding.</div><div>Strong commercial skills across pricing, negotiation support, margin thinking, invoicing, and vendor management.</div><div>Strong stakeholder management skills across sales, product, engineering, finance, marketing, and client teams.</div><div>Analytical comfort with dashboards, funnel metrics, revenue tracking, and performance reviews.</div><div>Proficiency in Google Sheets, Slides, CRM tools, and AI enabled productivity tools.</div><div>Bachelor’s degree from a strong institution, MBA from a top tier institution is a plus.</div><div><br></div><div>Educational Qualification</div><div><br></div><div>Must have: Bachelor's degree from Tier 1 institutions such as IITs, SRCC, St. Stephen’s, etc.</div><div>Good to have: MBA from Tier 1 institutions such as IIM A, B, C or ISB.</div><div>&nbsp;&nbsp;</div>","id":"e5145511-6cbd-4168-a5ad-24bc925487db","lists":[],"text":"Enterprise GTM Lead, Inference and Agentic AI","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><br></div><div><br></div><div>About Paytm</div><div><br></div><div>Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability.</div><div>Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics.</div><div>The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale.</div><div><br></div><div>Role Overview</div><div><br></div><div>Paytm is looking to hire an Enterprise GTM Lead to own the go to market charter for Paytm’s AI Inference and Agentic AI products across enterprise clients.</div><div>This is a managerial role that will lead business managers and client onboarding managers, and will work closely with enterprise sales teams to drive pipeline, deal conversion, onboarding, and client success.</div><div>The role sits at the center of Paytm’s enterprise AI charter and involves shaping GTM strategy, enabling sales teams, supporting client pitches, structuring commercials, and ensuring strong post sale execution.</div><div>The candidate will be responsible for building a repeatable enterprise sales motion for Paytm AI agents, including Pi Commerce and future AI products.</div><div>The role requires strong commercial judgment, enterprise stakeholder management, execution discipline, and ability to work across sales, product, technology, finance, and marketing teams.</div><div><br></div><div>Key Responsibilities</div><div><br></div><div>Enterprise GTM Strategy and Business Ownership</div><div>Own the enterprise GTM strategy for Paytm AI agents across existing and new enterprise clients.</div><div>Build and execute sales enablement, pipeline generation, deal conversion, onboarding, and account expansion plans.</div><div>Work with leadership to define target segments, priority accounts, industry plays, and product positioning.</div><div>Translate business goals into clear GTM plans, sales motions, commercial models, and execution cadences.</div><div>Track the full enterprise funnel across sales channels and drive corrective action where performance deviates from plan.</div><div><br></div><div>Sales Enablement and Enterprise Sales Partnership</div><div>Work closely with Paytm’s enterprise sales teams to equip them with product knowledge, pitch material, pricing frameworks, commercials, and objection handling support.</div><div>Accompany sales teams in key client pitches, discovery discussions, solutioning sessions, and commercial negotiations.</div><div>Build reusable sales assets including pitch decks, case studies, proposals, demo scripts, pricing notes, and competitive positioning.</div><div>Conduct regular training sessions for enterprise sales teams on Pi Commerce and other Paytm AI agents.</div><div>Ensure enterprise sales teams are consistently updated on new product launches, feature upgrades, pricing changes, and GTM priorities.</div><div><br></div><div>Commercial Strategy, Pricing, and Deal Support</div><div>Own pricing strategy and commercial structuring for enterprise AI agent deployments in partnership with business, finance, and sales teams.</div><div>Support custom pricing, proposal creation, margin analysis, and negotiation strategy for strategic enterprise deals.</div><div>Drive enterprise level invoicing discipline in coordination with finance operations and central finance teams.</div><div>Support vendor negotiations and third party commercial discussions wherever required for enterprise deployments.</div><div>Ensure deal structures are commercially sound, operationally feasible, and aligned with Paytm’s AI business objectives.</div><div><br></div><div>Pipeline Generation and B2B Marketing</div><div>Drive enterprise pipeline generation initiatives across industry events, account based outreach, webinars, client workshops, ecosystem partnerships, and targeted campaigns.</div><div>Partner with sales and marketing teams to create strong B2B marketing programs for Paytm AI agents.</div><div>Build client engagement programs to nurture warm accounts, enrich leads, and improve conversion from interest to qualified opportunities.</div><div>Identify high potential enterprise use cases and convert them into focused GTM plays by industry and function.</div><div>Track campaign and pipeline performance, and improve channel productivity through structured reviews.</div><div><br></div><div>Product Feedback and Client Success</div><div>Capture structured feedback from clients and enterprise sales teams on product capabilities, pricing, integrations, and adoption barriers.</div><div>Work with product and technology teams to convert market feedback into product roadmap inputs and feature improvements.</div><div>Ensure major product upgrades, launches, and new capabilities are communicated clearly to clients and sales teams.</div><div>Work with client onboarding managers to ensure smooth deployment, adoption, and early value realization.</div><div>Support account expansion by identifying new use cases, cross sell opportunities, and adoption gaps within existing clients.</div><div><br></div><div>Team Leadership and Governance</div><div>Lead and mentor business managers and client onboarding managers across enterprise GTM and deployment workstreams.</div><div>Set clear goals, review cadences, dashboards, and operating rhythms for the enterprise AI GTM charter.</div><div>Monitor sales funnel performance, onboarding progress, revenue milestones, invoicing status, and client satisfaction.</div><div>Conduct root cause analysis for pipeline gaps, delayed conversions, onboarding delays, or revenue deviations.</div><div>Build scalable operating processes, playbooks, and governance mechanisms to make the enterprise GTM engine repeatable.</div><div><br></div><div>Ideal Candidate Profile</div><div><br></div><div>4 to 6 years of experience across enterprise sales strategy, GTM, business management, consulting, revenue operations, or enterprise SaaS roles.</div><div>Strong experience working with enterprise sales teams and driving B2B GTM for technology, SaaS, fintech, AI, or automation products.</div><div>Strong commercial understanding, including pricing, deal structuring, revenue tracking, invoicing, and vendor negotiations.</div><div>Experience managing teams or leading cross functional workstreams across sales, product, finance, onboarding, and marketing.</div><div>Ability to operate in client facing situations, support senior level pitches, and influence enterprise decision makers.</div><div>Strong analytical and execution orientation with ability to track funnels, identify deviations, and drive corrective action.</div><div>Strong communication and executive presence, with ability to convert product capabilities into simple business value propositions.</div><div>High ownership mindset and comfort operating in a fast building environment.</div><div>Interest in AI agents, enterprise automation, and digital transformation.</div><div><br></div><div>Skills and Qualifications</div><div><br></div><div>Strong enterprise GTM, sales enablement, and business management skills.</div><div>Ability to build sales playbooks, pricing frameworks, pitch material, proposals, and GTM operating cadences.</div><div>Strong understanding of enterprise sales funnels, pipeline management, deal conversion, account expansion, and client onboarding.</div><div>Strong commercial skills across pricing, negotiation support, margin thinking, invoicing, and vendor management.</div><div>Strong stakeholder management skills across sales, product, engineering, finance, marketing, and client teams.</div><div>Analytical comfort with dashboards, funnel metrics, revenue tracking, and performance reviews.</div><div>Proficiency in Google Sheets, Slides, CRM tools, and AI enabled productivity tools.</div><div>Bachelor’s degree from a strong institution, MBA from a top tier institution is a plus.</div><div><br></div><div>Educational Qualification</div><div><br></div><div>Must have: Bachelor's degree from Tier 1 institutions such as IITs, SRCC, St. Stephen’s, etc.</div><div>Good to have: MBA from Tier 1 institutions such as IIM A, B, C or ISB.</div><div>&nbsp;&nbsp;</div>","descriptionBodyPlain":"\n\nAbout Paytm\n\nPaytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability.\nPaytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics.\nThe Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale.\n\nRole Overview\n\nPaytm is looking to hire an Enterprise GTM Lead to own the go to market charter for Paytm’s AI Inference and Agentic AI products across enterprise clients.\nThis is a managerial role that will lead business managers and client onboarding managers, and will work closely with enterprise sales teams to drive pipeline, deal conversion, onboarding, and client success.\nThe role sits at the center of Paytm’s enterprise AI charter and involves shaping GTM strategy, enabling sales teams, supporting client pitches, structuring commercials, and ensuring strong post sale execution.\nThe candidate will be responsible for building a repeatable enterprise sales motion for Paytm AI agents, including Pi Commerce and future AI products.\nThe role requires strong commercial judgment, enterprise stakeholder management, execution discipline, and ability to work across sales, product, technology, finance, and marketing teams.\n\nKey Responsibilities\n\nEnterprise GTM Strategy and Business Ownership\nOwn the enterprise GTM strategy for Paytm AI agents across existing and new enterprise clients.\nBuild and execute sales enablement, pipeline generation, deal conversion, onboarding, and account expansion plans.\nWork with leadership to define target segments, priority accounts, industry plays, and product positioning.\nTranslate business goals into clear GTM plans, sales motions, commercial models, and execution cadences.\nTrack the full enterprise funnel across sales channels and drive corrective action where performance deviates from plan.\n\nSales Enablement and Enterprise Sales Partnership\nWork closely with Paytm’s enterprise sales teams to equip them with product knowledge, pitch material, pricing frameworks, commercials, and objection handling support.\nAccompany sales teams in key client pitches, discovery discussions, solutioning sessions, and commercial negotiations.\nBuild reusable sales assets including pitch decks, case studies, proposals, demo scripts, pricing notes, and competitive positioning.\nConduct regular training sessions for enterprise sales teams on Pi Commerce and other Paytm AI agents.\nEnsure enterprise sales teams are consistently updated on new product launches, feature upgrades, pricing changes, and GTM priorities.\n\nCommercial Strategy, Pricing, and Deal Support\nOwn pricing strategy and commercial structuring for enterprise AI agent deployments in partnership with business, finance, and sales teams.\nSupport custom pricing, proposal creation, margin analysis, and negotiation strategy for strategic enterprise deals.\nDrive enterprise level invoicing discipline in coordination with finance operations and central finance teams.\nSupport vendor negotiations and third party commercial discussions wherever required for enterprise deployments.\nEnsure deal structures are commercially sound, operationally feasible, and aligned with Paytm’s AI business objectives.\n\nPipeline Generation and B2B Marketing\nDrive enterprise pipeline generation initiatives across industry events, account based outreach, webinars, client workshops, ecosystem partnerships, and targeted campaigns.\nPartner with sales and marketing teams to create strong B2B marketing programs for Paytm AI agents.\nBuild client engagement programs to nurture warm accounts, enrich leads, and improve conversion from interest to qualified opportunities.\nIdentify high potential enterprise use cases and convert them into focused GTM plays by industry and function.\nTrack campaign and pipeline performance, and improve channel productivity through structured reviews.\n\nProduct Feedback and Client Success\nCapture structured feedback from clients and enterprise sales teams on product capabilities, pricing, integrations, and adoption barriers.\nWork with product and technology teams to convert market feedback into product roadmap inputs and feature improvements.\nEnsure major product upgrades, launches, and new capabilities are communicated clearly to clients and sales teams.\nWork with client onboarding managers to ensure smooth deployment, adoption, and early value realization.\nSupport account expansion by identifying new use cases, cross sell opportunities, and adoption gaps within existing clients.\n\nTeam Leadership and Governance\nLead and mentor business managers and client onboarding managers across enterprise GTM and deployment workstreams.\nSet clear goals, review cadences, dashboards, and operating rhythms for the enterprise AI GTM charter.\nMonitor sales funnel performance, onboarding progress, revenue milestones, invoicing status, and client satisfaction.\nConduct root cause analysis for pipeline gaps, delayed conversions, onboarding delays, or revenue deviations.\nBuild scalable operating processes, playbooks, and governance mechanisms to make the enterprise GTM engine repeatable.\n\nIdeal Candidate Profile\n\n4 to 6 years of experience across enterprise sales strategy, GTM, business management, consulting, revenue operations, or enterprise SaaS roles.\nStrong experience working with enterprise sales teams and driving B2B GTM for technology, SaaS, fintech, AI, or automation products.\nStrong commercial understanding, including pricing, deal structuring, revenue tracking, invoicing, and vendor negotiations.\nExperience managing teams or leading cross functional workstreams across sales, product, finance, onboarding, and marketing.\nAbility to operate in client facing situations, support senior level pitches, and influence enterprise decision makers.\nStrong analytical and execution orientation with ability to track funnels, identify deviations, and drive corrective action.\nStrong communication and executive presence, with ability to convert product capabilities into simple business value propositions.\nHigh ownership mindset and comfort operating in a fast building environment.\nInterest in AI agents, enterprise automation, and digital transformation.\n\nSkills and Qualifications\n\nStrong enterprise GTM, sales enablement, and business management skills.\nAbility to build sales playbooks, pricing frameworks, pitch material, proposals, and GTM operating cadences.\nStrong understanding of enterprise sales funnels, pipeline management, deal conversion, account expansion, and client onboarding.\nStrong commercial skills across pricing, negotiation support, margin thinking, invoicing, and vendor management.\nStrong stakeholder management skills across sales, product, engineering, finance, marketing, and client teams.\nAnalytical comfort with dashboards, funnel metrics, revenue tracking, and performance reviews.\nProficiency in Google Sheets, Slides, CRM tools, and AI enabled productivity tools.\nBachelor’s degree from a strong institution, MBA from a top tier institution is a plus.\n\nEducational Qualification\n\nMust have: Bachelor's degree from Tier 1 institutions such as IITs, SRCC, St. Stephen’s, etc.\nGood to have: MBA from Tier 1 institutions such as IIM A, B, C or ISB.\n  \n","hostedUrl":"https://jobs.lever.co/paytm/e5145511-6cbd-4168-a5ad-24bc925487db","applyUrl":"https://jobs.lever.co/paytm/e5145511-6cbd-4168-a5ad-24bc925487db/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Contractual","department":"Enabling","location":"Noida, Uttar Pradesh","team":"Education","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1791779127810,"descriptionPlain":"Role: Field Facilitator\n\nProject: Financial Literacy Training project by Paytm Foundation\n\nLocation: Noida, Uttar Pradesh\n\nProject Duration: 6 Months\n\nField Facilitator – Key Responsibilities\n1. School &amp; Stakeholder Coordination\n● Coordinate with schools and local stakeholders for permissions and scheduling of\ntraining sessions.\n● Maintain regular communication with school authorities for smooth implementation.\n2. Student Mobilisation &amp; Training\n● Mobilise students and school staff for participation in the sessions.\n● Conduct Digital &amp; Financial Literacy sessions through videos, discussions,\ndemonstrations, and interactive activities.\n3. Assessment &amp; Monitoring\n● Conduct baseline and endline assessments to measure learning and awareness.\n● Monitor attendance, participation, and engagement during sessions.\n● Support field monitoring visits and ensure quality implementation.\n4. Documentation &amp; Reporting\n● Maintain attendance records, beneficiary data, and session-wise documentation.\n● Collect participant feedback, testimonials, and success stories.\n● Capture photographs and videos of training sessions.\n5. Project Support\n● Ensure timely completion of scheduled training sessions and project activities.\n● Coordinate distribution of IEC materials, handouts, and certificates.\n● Document key observations, challenges, and learnings from the field.\nPreferred Skills &amp; Experience\n● Graduate/Postgraduate in Social Work, Development Studies, Rural Development,\nManagement, or a related field.\n● Prior experience in education, community outreach, or field projects preferred.\n● Good communication and interpersonal skills, with the ability to engage effectively with\nstudents and school staff.\n\n● Comfortable conducting interactive training sessions and facilitating group discussions.\n● Basic skills in data collection, documentation, and report preparation.\n● Willingness to undertake regular field visits and coordinate with schools and local\nstakeholders.\n","description":"<div>Role: Field Facilitator</div><div><br></div><div>Project: Financial Literacy Training project by Paytm Foundation</div><div><br></div><div>Location: Noida, Uttar Pradesh</div><div><br></div><div>Project Duration: 6 Months</div><div><br></div><div>Field Facilitator – Key Responsibilities</div><div>1. School &amp;amp; Stakeholder Coordination</div><div>● Coordinate with schools and local stakeholders for permissions and scheduling of</div><div>training sessions.</div><div>● Maintain regular communication with school authorities for smooth implementation.</div><div>2. Student Mobilisation &amp;amp; Training</div><div>● Mobilise students and school staff for participation in the sessions.</div><div>● Conduct Digital &amp;amp; Financial Literacy sessions through videos, discussions,</div><div>demonstrations, and interactive activities.</div><div>3. Assessment &amp;amp; Monitoring</div><div>● Conduct baseline and endline assessments to measure learning and awareness.</div><div>● Monitor attendance, participation, and engagement during sessions.</div><div>● Support field monitoring visits and ensure quality implementation.</div><div>4. Documentation &amp;amp; Reporting</div><div>● Maintain attendance records, beneficiary data, and session-wise documentation.</div><div>● Collect participant feedback, testimonials, and success stories.</div><div>● Capture photographs and videos of training sessions.</div><div>5. Project Support</div><div>● Ensure timely completion of scheduled training sessions and project activities.</div><div>● Coordinate distribution of IEC materials, handouts, and certificates.</div><div>● Document key observations, challenges, and learnings from the field.</div><div>Preferred Skills &amp;amp; Experience</div><div>● Graduate/Postgraduate in Social Work, Development Studies, Rural Development,</div><div>Management, or a related field.</div><div>● Prior experience in education, community outreach, or field projects preferred.</div><div>● Good communication and interpersonal skills, with the ability to engage effectively with</div><div>students and school staff.</div><div><br></div><div>● Comfortable conducting interactive training sessions and facilitating group discussions.</div><div>● Basic skills in data collection, documentation, and report preparation.</div><div>● Willingness to undertake regular field visits and coordinate with schools and local</div><div>stakeholders.</div>","id":"8b2f5989-2a41-436c-a01c-78468652ac31","lists":[],"text":"Field Facilitator - Digital & Financial Literacy - 6 months Contractual","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Role: Field Facilitator</div><div><br></div><div>Project: Financial Literacy Training project by Paytm Foundation</div><div><br></div><div>Location: Noida, Uttar Pradesh</div><div><br></div><div>Project Duration: 6 Months</div><div><br></div><div>Field Facilitator – Key Responsibilities</div><div>1. School &amp;amp; Stakeholder Coordination</div><div>● Coordinate with schools and local stakeholders for permissions and scheduling of</div><div>training sessions.</div><div>● Maintain regular communication with school authorities for smooth implementation.</div><div>2. Student Mobilisation &amp;amp; Training</div><div>● Mobilise students and school staff for participation in the sessions.</div><div>● Conduct Digital &amp;amp; Financial Literacy sessions through videos, discussions,</div><div>demonstrations, and interactive activities.</div><div>3. Assessment &amp;amp; Monitoring</div><div>● Conduct baseline and endline assessments to measure learning and awareness.</div><div>● Monitor attendance, participation, and engagement during sessions.</div><div>● Support field monitoring visits and ensure quality implementation.</div><div>4. Documentation &amp;amp; Reporting</div><div>● Maintain attendance records, beneficiary data, and session-wise documentation.</div><div>● Collect participant feedback, testimonials, and success stories.</div><div>● Capture photographs and videos of training sessions.</div><div>5. Project Support</div><div>● Ensure timely completion of scheduled training sessions and project activities.</div><div>● Coordinate distribution of IEC materials, handouts, and certificates.</div><div>● Document key observations, challenges, and learnings from the field.</div><div>Preferred Skills &amp;amp; Experience</div><div>● Graduate/Postgraduate in Social Work, Development Studies, Rural Development,</div><div>Management, or a related field.</div><div>● Prior experience in education, community outreach, or field projects preferred.</div><div>● Good communication and interpersonal skills, with the ability to engage effectively with</div><div>students and school staff.</div><div><br></div><div>● Comfortable conducting interactive training sessions and facilitating group discussions.</div><div>● Basic skills in data collection, documentation, and report preparation.</div><div>● Willingness to undertake regular field visits and coordinate with schools and local</div><div>stakeholders.</div>","descriptionBodyPlain":"Role: Field Facilitator\n\nProject: Financial Literacy Training project by Paytm Foundation\n\nLocation: Noida, Uttar Pradesh\n\nProject Duration: 6 Months\n\nField Facilitator – Key Responsibilities\n1. School &amp; Stakeholder Coordination\n● Coordinate with schools and local stakeholders for permissions and scheduling of\ntraining sessions.\n● Maintain regular communication with school authorities for smooth implementation.\n2. Student Mobilisation &amp; Training\n● Mobilise students and school staff for participation in the sessions.\n● Conduct Digital &amp; Financial Literacy sessions through videos, discussions,\ndemonstrations, and interactive activities.\n3. Assessment &amp; Monitoring\n● Conduct baseline and endline assessments to measure learning and awareness.\n● Monitor attendance, participation, and engagement during sessions.\n● Support field monitoring visits and ensure quality implementation.\n4. Documentation &amp; Reporting\n● Maintain attendance records, beneficiary data, and session-wise documentation.\n● Collect participant feedback, testimonials, and success stories.\n● Capture photographs and videos of training sessions.\n5. Project Support\n● Ensure timely completion of scheduled training sessions and project activities.\n● Coordinate distribution of IEC materials, handouts, and certificates.\n● Document key observations, challenges, and learnings from the field.\nPreferred Skills &amp; Experience\n● Graduate/Postgraduate in Social Work, Development Studies, Rural Development,\nManagement, or a related field.\n● Prior experience in education, community outreach, or field projects preferred.\n● Good communication and interpersonal skills, with the ability to engage effectively with\nstudents and school staff.\n\n● Comfortable conducting interactive training sessions and facilitating group discussions.\n● Basic skills in data collection, documentation, and report preparation.\n● Willingness to undertake regular field visits and coordinate with schools and local\nstakeholders.\n","hostedUrl":"https://jobs.lever.co/paytm/8b2f5989-2a41-436c-a01c-78468652ac31","applyUrl":"https://jobs.lever.co/paytm/8b2f5989-2a41-436c-a01c-78468652ac31/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Noida, Uttar Pradesh","team":"Insurance","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1789640984158,"descriptionPlain":"Role Summary:\n The Area Sales Manager holds accountability for the health insurance sales performance of a ten-member Relationship Manager team in Delhi NCR. The role encompasses building the team, establishing and sustaining the daily field rhythm, coaching the sales pitch, and delivering the monthly premium target through open-market sourcing. \n\nThis is a hands-on, field-based leadership role. The Area Sales Manager is expected to be present in the market alongside Relationship Managers — covering territories, participating in customer meetings, and supporting case closures with the team. \n\n\nKey Responsibilities:\nOwn and deliver the team's monthly premium target. \nDrive login-to-issuance conversion by resolving documentation, medical scheduling, and underwriting pendency in coordination with the operations team. \nConduct the daily morning huddle, spend structured time in the field with Relationship Managers, and audit lead quality to ensure MIS records accurately reflect field activity. \nBuild and maintain the team by screening, interviewing, and onboarding Relationship Managers, allocating territories based on candidate residence.\nMaintain quarterly Relationship Manager attrition below 10%. Sustain an average ticket size of at least ₹15,000 by prioritising family floater and port-in cases within the sales pitch. \nKeep free-look cancellations below 5% of gross premium and enforce compliance standards across all open-market sales activity. \n\nPre Requisites:\nFive to eight years of experience in field sales, including a minimum of two years managing a frontline sales team against individual and team targets.\n Prior experience in a target-driven field sales environment within the direct sales channel of Health Insurance, Life Insurance, General Insurance, or BFSI. \nProven track record in hiring, developing, managing, and retaining frontline sales teams. \nStrong understanding of Delhi NCR markets, with the ability to operate across multiple locations and regions. \nSound knowledge of health insurance products, including features, benefits, exclusions, and customer needs. \nAn established local network and strong market connect across Delhi NCR. Ownership of a vehicle and willingness to undertake extensive daily field travel. \nComfort operating within a highly field-oriented and target-driven environment.\n","description":"<div>Role Summary:</div><div> The Area Sales Manager holds accountability for the health insurance sales performance of a ten-member Relationship Manager team in Delhi NCR. The role encompasses building the team, establishing and sustaining the daily field rhythm, coaching the sales pitch, and delivering the monthly premium target through open-market sourcing. </div><div><br></div><div>This is a hands-on, field-based leadership role. The Area Sales Manager is expected to be present in the market alongside Relationship Managers — covering territories, participating in customer meetings, and supporting case closures with the team. </div><div><br></div><div><br></div><div>Key Responsibilities:</div><div>Own and deliver the team's monthly premium target. </div><div>Drive login-to-issuance conversion by resolving documentation, medical scheduling, and underwriting pendency in coordination with the operations team. </div><div>Conduct the daily morning huddle, spend structured time in the field with Relationship Managers, and audit lead quality to ensure MIS records accurately reflect field activity. </div><div>Build and maintain the team by screening, interviewing, and onboarding Relationship Managers, allocating territories based on candidate residence.</div><div>Maintain quarterly Relationship Manager attrition below 10%. Sustain an average ticket size of at least ₹15,000 by prioritising family floater and port-in cases within the sales pitch. </div><div>Keep free-look cancellations below 5% of gross premium and enforce compliance standards across all open-market sales activity. </div><div><br></div><div>Pre Requisites:</div><div>Five to eight years of experience in field sales, including a minimum of two years managing a frontline sales team against individual and team targets.</div><div> Prior experience in a target-driven field sales environment within the direct sales channel of Health Insurance, Life Insurance, General Insurance, or BFSI. </div><div>Proven track record in hiring, developing, managing, and retaining frontline sales teams. </div><div>Strong understanding of Delhi NCR markets, with the ability to operate across multiple locations and regions. </div><div>Sound knowledge of health insurance products, including features, benefits, exclusions, and customer needs. </div><div>An established local network and strong market connect across Delhi NCR. Ownership of a vehicle and willingness to undertake extensive daily field travel. </div><div>Comfort operating within a highly field-oriented and target-driven environment.</div>","id":"590c0e78-080d-4aef-84f1-591fa5ff594b","lists":[],"text":"Field Sales Manager - Insurance (PIBL)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Role Summary:</div><div> The Area Sales Manager holds accountability for the health insurance sales performance of a ten-member Relationship Manager team in Delhi NCR. The role encompasses building the team, establishing and sustaining the daily field rhythm, coaching the sales pitch, and delivering the monthly premium target through open-market sourcing. </div><div><br></div><div>This is a hands-on, field-based leadership role. The Area Sales Manager is expected to be present in the market alongside Relationship Managers — covering territories, participating in customer meetings, and supporting case closures with the team. </div><div><br></div><div><br></div><div>Key Responsibilities:</div><div>Own and deliver the team's monthly premium target. </div><div>Drive login-to-issuance conversion by resolving documentation, medical scheduling, and underwriting pendency in coordination with the operations team. </div><div>Conduct the daily morning huddle, spend structured time in the field with Relationship Managers, and audit lead quality to ensure MIS records accurately reflect field activity. </div><div>Build and maintain the team by screening, interviewing, and onboarding Relationship Managers, allocating territories based on candidate residence.</div><div>Maintain quarterly Relationship Manager attrition below 10%. Sustain an average ticket size of at least ₹15,000 by prioritising family floater and port-in cases within the sales pitch. </div><div>Keep free-look cancellations below 5% of gross premium and enforce compliance standards across all open-market sales activity. </div><div><br></div><div>Pre Requisites:</div><div>Five to eight years of experience in field sales, including a minimum of two years managing a frontline sales team against individual and team targets.</div><div> Prior experience in a target-driven field sales environment within the direct sales channel of Health Insurance, Life Insurance, General Insurance, or BFSI. </div><div>Proven track record in hiring, developing, managing, and retaining frontline sales teams. </div><div>Strong understanding of Delhi NCR markets, with the ability to operate across multiple locations and regions. </div><div>Sound knowledge of health insurance products, including features, benefits, exclusions, and customer needs. </div><div>An established local network and strong market connect across Delhi NCR. Ownership of a vehicle and willingness to undertake extensive daily field travel. </div><div>Comfort operating within a highly field-oriented and target-driven environment.</div>","descriptionBodyPlain":"Role Summary:\n The Area Sales Manager holds accountability for the health insurance sales performance of a ten-member Relationship Manager team in Delhi NCR. The role encompasses building the team, establishing and sustaining the daily field rhythm, coaching the sales pitch, and delivering the monthly premium target through open-market sourcing. \n\nThis is a hands-on, field-based leadership role. The Area Sales Manager is expected to be present in the market alongside Relationship Managers — covering territories, participating in customer meetings, and supporting case closures with the team. \n\n\nKey Responsibilities:\nOwn and deliver the team's monthly premium target. \nDrive login-to-issuance conversion by resolving documentation, medical scheduling, and underwriting pendency in coordination with the operations team. \nConduct the daily morning huddle, spend structured time in the field with Relationship Managers, and audit lead quality to ensure MIS records accurately reflect field activity. \nBuild and maintain the team by screening, interviewing, and onboarding Relationship Managers, allocating territories based on candidate residence.\nMaintain quarterly Relationship Manager attrition below 10%. Sustain an average ticket size of at least ₹15,000 by prioritising family floater and port-in cases within the sales pitch. \nKeep free-look cancellations below 5% of gross premium and enforce compliance standards across all open-market sales activity. \n\nPre Requisites:\nFive to eight years of experience in field sales, including a minimum of two years managing a frontline sales team against individual and team targets.\n Prior experience in a target-driven field sales environment within the direct sales channel of Health Insurance, Life Insurance, General Insurance, or BFSI. \nProven track record in hiring, developing, managing, and retaining frontline sales teams. \nStrong understanding of Delhi NCR markets, with the ability to operate across multiple locations and regions. \nSound knowledge of health insurance products, including features, benefits, exclusions, and customer needs. \nAn established local network and strong market connect across Delhi NCR. Ownership of a vehicle and willingness to undertake extensive daily field travel. \nComfort operating within a highly field-oriented and target-driven environment.\n","hostedUrl":"https://jobs.lever.co/paytm/590c0e78-080d-4aef-84f1-591fa5ff594b","applyUrl":"https://jobs.lever.co/paytm/590c0e78-080d-4aef-84f1-591fa5ff594b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Finance","location":"Luxembourg","team":"Accounting","allLocations":["Luxembourg"]},"createdAt":1789033371522,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nRole Purpose\nThe Finance & Reporting Manager will support the CFO in building and managing Paytm Europe's core finance function, with responsibility for financial accounting, statutory and regulatory reporting, tax, treasury, and management information. This is a hands-on role requiring strong ownership and the ability to operate effectively in a lean, regulated, and fast-growing business.\nKey Responsibilities\nAccounting & Financial Reporting\n-Manage the end-to-end accounting cycle, including general ledger, accounts payable and receivable, fixed assets, accruals, provisions, and balance sheet reconciliations\n-Review accounting entries and reconciliations to ensure the accuracy, completeness, and integrity of the Company's financial records\n-Manage monthly, quarterly, and annual close processes, ensuring accurate and timely completion\n-Prepare and review financial statements under Lux GAAP and support Group reporting under IFRS, where applicable\n-Oversee the work of the external fiduciaire and other accounting service providers, including preparation of statutory accounts and supporting schedules\nRegulatory Reporting & Financial Controls\n-Coordinate Finance-owned regulatory and prudential reporting to the CSSF and other relevant authorities, including own-funds and applicable financial returns\n-Support the Finance aspects of safeguarding and related reporting and controls concerning client funds, working closely with the Payments Finance & Reconciliation Manager and relevant control functions\n-Develop, implement, and maintain financial policies, controls, and procedures appropriate to a regulated Payment Institution\n-Ensure appropriate segregation of duties, approval authorities, and financial controls are embedded across Finance processes\n-Work closely with Compliance, Risk, Internal Controls, and other functions to ensure Finance meets its regulatory responsibilities\nAudit\n-Act as the principal Finance point of contact for external auditors and coordinate the annual statutory audit\n-Prepare and maintain audit files, supporting schedules, and other financial evidence required for audit and assurance activities\n-Coordinate Finance support for internal audit reviews and ensure agreed Finance-related remediation actions are implemented\nTax\n-Manage corporate income tax, VAT, withholding tax, and other applicable Luxembourg tax obligations, working with external tax advisers as required\n-Ensure tax filings and related payments are accurate and completed within required deadlines\n-Monitor relevant changes in Luxembourg tax and regulatory requirements and assess their financial implications for the Company\nBanking, Treasury & Liquidity\n-Manage day-to-day banking relationships and Finance activities relating to the Company's bank accounts\n-Monitor cash positions and maintain cash-flow and liquidity forecasts to ensure appropriate funding of the business\n-Support the CFO in treasury, funding, and liquidity management decisions\n-Maintain appropriate controls over the Company's own funds and banking activities\nBudgeting, Forecasting & Management Information\n-Lead the preparation and ongoing management of budgets, forecasts, and financial models\n-Prepare monthly management information and financial reporting for the CFO, senior management, and Board\n-Monitor financial performance against budget and forecast, providing clear variance analysis and commentary\n-Develop financial analysis and insights to support commercial and strategic decision-making\n-Support the CFO in monitoring the Company's financial performance, cost base, and overall financial plan\nFinance Processes, Systems & Business Support\n-Establish and document scalable Finance processes, controls, and SOPs appropriate to the Company's stage of development and growth\n-Identify and implement opportunities to automate and improve accounting, reporting, and other Finance operations\n-Support the selection, implementation, and ongoing development of accounting, ERP, and other Finance-related systems\n-Provide Finance input into new products, commercial initiatives, system implementations, and other cross-functional projects\n-Work collaboratively across the business and with Group Finance to ensure the Finance function supports the Company's growth while maintaining appropriate financial discipline and control\n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Role Purpose</b></div><div>The Finance &amp; Reporting Manager will support the CFO in building and managing Paytm Europe's core finance function, with responsibility for financial accounting, statutory and regulatory reporting, tax, treasury, and management information. This is a hands-on role requiring strong ownership and the ability to operate effectively in a lean, regulated, and fast-growing business.</div><div><b>Key Responsibilities</b></div><div><b>Accounting &amp; Financial Reporting</b></div><div>-Manage the end-to-end accounting cycle, including general ledger, accounts payable and receivable, fixed assets, accruals, provisions, and balance sheet reconciliations</div><div>-Review accounting entries and reconciliations to ensure the accuracy, completeness, and integrity of the Company's financial records</div><div>-Manage monthly, quarterly, and annual close processes, ensuring accurate and timely completion</div><div>-Prepare and review financial statements under Lux GAAP and support Group reporting under IFRS, where applicable</div><div>-Oversee the work of the external fiduciaire and other accounting service providers, including preparation of statutory accounts and supporting schedules</div><div><b>Regulatory Reporting &amp; Financial Controls</b></div><div>-Coordinate Finance-owned regulatory and prudential reporting to the CSSF and other relevant authorities, including own-funds and applicable financial returns</div><div>-Support the Finance aspects of safeguarding and related reporting and controls concerning client funds, working closely with the Payments Finance &amp; Reconciliation Manager and relevant control functions</div><div>-Develop, implement, and maintain financial policies, controls, and procedures appropriate to a regulated Payment Institution</div><div>-Ensure appropriate segregation of duties, approval authorities, and financial controls are embedded across Finance processes</div><div>-Work closely with Compliance, Risk, Internal Controls, and other functions to ensure Finance meets its regulatory responsibilities</div><div><b>Audit</b></div><div>-Act as the principal Finance point of contact for external auditors and coordinate the annual statutory audit</div><div>-Prepare and maintain audit files, supporting schedules, and other financial evidence required for audit and assurance activities</div><div>-Coordinate Finance support for internal audit reviews and ensure agreed Finance-related remediation actions are implemented</div><div><b>Tax</b></div><div>-Manage corporate income tax, VAT, withholding tax, and other applicable Luxembourg tax obligations, working with external tax advisers as required</div><div>-Ensure tax filings and related payments are accurate and completed within required deadlines</div><div>-Monitor relevant changes in Luxembourg tax and regulatory requirements and assess their financial implications for the Company</div><div><b>Banking, Treasury &amp; Liquidity</b></div><div>-Manage day-to-day banking relationships and Finance activities relating to the Company's bank accounts</div><div>-Monitor cash positions and maintain cash-flow and liquidity forecasts to ensure appropriate funding of the business</div><div>-Support the CFO in treasury, funding, and liquidity management decisions</div><div>-Maintain appropriate controls over the Company's own funds and banking activities</div><div><b>Budgeting, Forecasting &amp; Management Information</b></div><div>-Lead the preparation and ongoing management of budgets, forecasts, and financial models</div><div>-Prepare monthly management information and financial reporting for the CFO, senior management, and Board</div><div>-Monitor financial performance against budget and forecast, providing clear variance analysis and commentary</div><div>-Develop financial analysis and insights to support commercial and strategic decision-making</div><div>-Support the CFO in monitoring the Company's financial performance, cost base, and overall financial plan</div><div><b>Finance Processes, Systems &amp; Business Support</b></div><div>-Establish and document scalable Finance processes, controls, and SOPs appropriate to the Company's stage of development and growth</div><div>-Identify and implement opportunities to automate and improve accounting, reporting, and other Finance operations</div><div>-Support the selection, implementation, and ongoing development of accounting, ERP, and other Finance-related systems</div><div>-Provide Finance input into new products, commercial initiatives, system implementations, and other cross-functional projects</div><div>-Work collaboratively across the business and with Group Finance to ensure the Finance function supports the Company's growth while maintaining appropriate financial discipline and control</div>","id":"da08f565-bb69-4489-a7d5-ffe79fd452cd","lists":[],"text":"Finance & Reporting Manager","country":"LU","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Role Purpose</b></div><div>The Finance &amp; Reporting Manager will support the CFO in building and managing Paytm Europe's core finance function, with responsibility for financial accounting, statutory and regulatory reporting, tax, treasury, and management information. This is a hands-on role requiring strong ownership and the ability to operate effectively in a lean, regulated, and fast-growing business.</div><div><b>Key Responsibilities</b></div><div><b>Accounting &amp; Financial Reporting</b></div><div>-Manage the end-to-end accounting cycle, including general ledger, accounts payable and receivable, fixed assets, accruals, provisions, and balance sheet reconciliations</div><div>-Review accounting entries and reconciliations to ensure the accuracy, completeness, and integrity of the Company's financial records</div><div>-Manage monthly, quarterly, and annual close processes, ensuring accurate and timely completion</div><div>-Prepare and review financial statements under Lux GAAP and support Group reporting under IFRS, where applicable</div><div>-Oversee the work of the external fiduciaire and other accounting service providers, including preparation of statutory accounts and supporting schedules</div><div><b>Regulatory Reporting &amp; Financial Controls</b></div><div>-Coordinate Finance-owned regulatory and prudential reporting to the CSSF and other relevant authorities, including own-funds and applicable financial returns</div><div>-Support the Finance aspects of safeguarding and related reporting and controls concerning client funds, working closely with the Payments Finance &amp; Reconciliation Manager and relevant control functions</div><div>-Develop, implement, and maintain financial policies, controls, and procedures appropriate to a regulated Payment Institution</div><div>-Ensure appropriate segregation of duties, approval authorities, and financial controls are embedded across Finance processes</div><div>-Work closely with Compliance, Risk, Internal Controls, and other functions to ensure Finance meets its regulatory responsibilities</div><div><b>Audit</b></div><div>-Act as the principal Finance point of contact for external auditors and coordinate the annual statutory audit</div><div>-Prepare and maintain audit files, supporting schedules, and other financial evidence required for audit and assurance activities</div><div>-Coordinate Finance support for internal audit reviews and ensure agreed Finance-related remediation actions are implemented</div><div><b>Tax</b></div><div>-Manage corporate income tax, VAT, withholding tax, and other applicable Luxembourg tax obligations, working with external tax advisers as required</div><div>-Ensure tax filings and related payments are accurate and completed within required deadlines</div><div>-Monitor relevant changes in Luxembourg tax and regulatory requirements and assess their financial implications for the Company</div><div><b>Banking, Treasury &amp; Liquidity</b></div><div>-Manage day-to-day banking relationships and Finance activities relating to the Company's bank accounts</div><div>-Monitor cash positions and maintain cash-flow and liquidity forecasts to ensure appropriate funding of the business</div><div>-Support the CFO in treasury, funding, and liquidity management decisions</div><div>-Maintain appropriate controls over the Company's own funds and banking activities</div><div><b>Budgeting, Forecasting &amp; Management Information</b></div><div>-Lead the preparation and ongoing management of budgets, forecasts, and financial models</div><div>-Prepare monthly management information and financial reporting for the CFO, senior management, and Board</div><div>-Monitor financial performance against budget and forecast, providing clear variance analysis and commentary</div><div>-Develop financial analysis and insights to support commercial and strategic decision-making</div><div>-Support the CFO in monitoring the Company's financial performance, cost base, and overall financial plan</div><div><b>Finance Processes, Systems &amp; Business Support</b></div><div>-Establish and document scalable Finance processes, controls, and SOPs appropriate to the Company's stage of development and growth</div><div>-Identify and implement opportunities to automate and improve accounting, reporting, and other Finance operations</div><div>-Support the selection, implementation, and ongoing development of accounting, ERP, and other Finance-related systems</div><div>-Provide Finance input into new products, commercial initiatives, system implementations, and other cross-functional projects</div><div>-Work collaboratively across the business and with Group Finance to ensure the Finance function supports the Company's growth while maintaining appropriate financial discipline and control</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nRole Purpose\nThe Finance & Reporting Manager will support the CFO in building and managing Paytm Europe's core finance function, with responsibility for financial accounting, statutory and regulatory reporting, tax, treasury, and management information. This is a hands-on role requiring strong ownership and the ability to operate effectively in a lean, regulated, and fast-growing business.\nKey Responsibilities\nAccounting & Financial Reporting\n-Manage the end-to-end accounting cycle, including general ledger, accounts payable and receivable, fixed assets, accruals, provisions, and balance sheet reconciliations\n-Review accounting entries and reconciliations to ensure the accuracy, completeness, and integrity of the Company's financial records\n-Manage monthly, quarterly, and annual close processes, ensuring accurate and timely completion\n-Prepare and review financial statements under Lux GAAP and support Group reporting under IFRS, where applicable\n-Oversee the work of the external fiduciaire and other accounting service providers, including preparation of statutory accounts and supporting schedules\nRegulatory Reporting & Financial Controls\n-Coordinate Finance-owned regulatory and prudential reporting to the CSSF and other relevant authorities, including own-funds and applicable financial returns\n-Support the Finance aspects of safeguarding and related reporting and controls concerning client funds, working closely with the Payments Finance & Reconciliation Manager and relevant control functions\n-Develop, implement, and maintain financial policies, controls, and procedures appropriate to a regulated Payment Institution\n-Ensure appropriate segregation of duties, approval authorities, and financial controls are embedded across Finance processes\n-Work closely with Compliance, Risk, Internal Controls, and other functions to ensure Finance meets its regulatory responsibilities\nAudit\n-Act as the principal Finance point of contact for external auditors and coordinate the annual statutory audit\n-Prepare and maintain audit files, supporting schedules, and other financial evidence required for audit and assurance activities\n-Coordinate Finance support for internal audit reviews and ensure agreed Finance-related remediation actions are implemented\nTax\n-Manage corporate income tax, VAT, withholding tax, and other applicable Luxembourg tax obligations, working with external tax advisers as required\n-Ensure tax filings and related payments are accurate and completed within required deadlines\n-Monitor relevant changes in Luxembourg tax and regulatory requirements and assess their financial implications for the Company\nBanking, Treasury & Liquidity\n-Manage day-to-day banking relationships and Finance activities relating to the Company's bank accounts\n-Monitor cash positions and maintain cash-flow and liquidity forecasts to ensure appropriate funding of the business\n-Support the CFO in treasury, funding, and liquidity management decisions\n-Maintain appropriate controls over the Company's own funds and banking activities\nBudgeting, Forecasting & Management Information\n-Lead the preparation and ongoing management of budgets, forecasts, and financial models\n-Prepare monthly management information and financial reporting for the CFO, senior management, and Board\n-Monitor financial performance against budget and forecast, providing clear variance analysis and commentary\n-Develop financial analysis and insights to support commercial and strategic decision-making\n-Support the CFO in monitoring the Company's financial performance, cost base, and overall financial plan\nFinance Processes, Systems & Business Support\n-Establish and document scalable Finance processes, controls, and SOPs appropriate to the Company's stage of development and growth\n-Identify and implement opportunities to automate and improve accounting, reporting, and other Finance operations\n-Support the selection, implementation, and ongoing development of accounting, ERP, and other Finance-related systems\n-Provide Finance input into new products, commercial initiatives, system implementations, and other cross-functional projects\n-Work collaboratively across the business and with Group Finance to ensure the Finance function supports the Company's growth while maintaining appropriate financial discipline and control\n","hostedUrl":"https://jobs.lever.co/paytm/da08f565-bb69-4489-a7d5-ffe79fd452cd","applyUrl":"https://jobs.lever.co/paytm/da08f565-bb69-4489-a7d5-ffe79fd452cd/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Finance","location":"Mumbai, Maharashtra","team":"Paytm Money","allLocations":["Mumbai, Maharashtra"]},"createdAt":1791470733654,"descriptionPlain":"Manager – Finance Controls & Governance\nRole Purpose\nTo strengthen the Finance control environment by ensuring adherence to\napproved SOPs, monitoring financial and system controls, overseeing\nreconciliations, and driving timely resolution of exceptions. The role acts as the\nfirst line of defense within Finance to ensure financial processes are accurate,\ncompliant, well-governed, and audit-ready.\n\nKey Responsibilities\n1. Financial Controls & Governance\nEnsure adherence to approved Finance SOPs, policies, and internal control\nframeworks.\nMonitor key financial processes and identify control gaps and improvement\nopportunities.\nConduct periodic control reviews and ensure timely implementation of\ncorrective actions.\nDrive process standardization, automation, and continuous improvement\ninitiatives.\n2. Reconciliations & Exception Management\nOversee critical reconciliations, including bank, GL, settlement, and\nsuspense accounts.\nMonitor ageing of unreconciled items and ensure timely closure of\nexceptions.\nInvestigate recurring reconciliation breaks and recommend preventive\ncontrols.\nPublish periodic dashboards on reconciliation status and control exceptions.\n3. SAP & Financial Systems Controls\nMonitor SAP financial controls, master data governance, and accounting\nconfigurations.\nReview user access, Segregation of Duties (SoD), and maker-checker\ncontrols in coordination with IT.\nMonitor system interfaces, exception reports, manual journal entries,\nreversals, and suspense accounts.\nParticipate in UAT for ERP enhancements and ensure financial controls\nremain effective.\n\n4. Audit, Compliance & Risk\nPerform periodic control testing and compliance reviews.\nTrack closure of Internal Audit, Statutory Audit, and Regulatory\nobservations.\nSupport audits by providing control documentation, system evidence, and\naudit trails.\nEscalate significant control breaches and operational risks to management.\n5. MIS & Stakeholder Management\nPrepare Finance Control MIS and management dashboards.\nCoordinate with Treasury, Operations, Compliance, Technology, and Product\nteams to resolve control issues.\nPromote automation and technology-driven controls to reduce manual\ninterventions.\n\nPreferred Qualifications & Experience\nChartered Accountant (CA), CMA, or MBA (Finance).\n5–10 years of experience in Finance Controls, Internal Controls, Audit,\nFinance Operations, or ERP Governance.\nExperience in Financial Services, FinTech, Broking, or Banking preferred.\nWorking knowledge of SAP FI/CO (ECC or S/4HANA), financial systems, and\nERP controls.\n\nKey Competencies\nFinancial Controls & Governance\nReconciliations & Exception Management\nSAP/ERP Controls\nInternal Controls & Risk Management\nProcess Improvement & Automation\nAnalytical & Problem-Solving Skills\nStakeholder Management\nStrong Communication & Attention to Detail\n\nSuccess Measures (KPIs)\n100% adherence to Finance SOPs and control processes.\nTimely completion of critical reconciliations and reduction in ageing items.\n\nClosure of audit observations and control deficiencies within agreed\ntimelines.\nEffective SAP access governance, SoD compliance, and system control\nmonitoring.\nReduction in manual processes through automation and enhanced system\ncontrols.\nAccurate and timely Finance Control MIS with zero material control failures.\n","description":"<div>Manager – Finance Controls &amp; Governance</div><div>Role Purpose</div><div>To strengthen the Finance control environment by ensuring adherence to</div><div>approved SOPs, monitoring financial and system controls, overseeing</div><div>reconciliations, and driving timely resolution of exceptions. The role acts as the</div><div>first line of defense within Finance to ensure financial processes are accurate,</div><div>compliant, well-governed, and audit-ready.</div><div><br></div><div>Key Responsibilities</div><div>1. Financial Controls &amp; Governance</div><div>Ensure adherence to approved Finance SOPs, policies, and internal control</div><div>frameworks.</div><div>Monitor key financial processes and identify control gaps and improvement</div><div>opportunities.</div><div>Conduct periodic control reviews and ensure timely implementation of</div><div>corrective actions.</div><div>Drive process standardization, automation, and continuous improvement</div><div>initiatives.</div><div>2. Reconciliations &amp; Exception Management</div><div>Oversee critical reconciliations, including bank, GL, settlement, and</div><div>suspense accounts.</div><div>Monitor ageing of unreconciled items and ensure timely closure of</div><div>exceptions.</div><div>Investigate recurring reconciliation breaks and recommend preventive</div><div>controls.</div><div>Publish periodic dashboards on reconciliation status and control exceptions.</div><div>3. SAP &amp; Financial Systems Controls</div><div>Monitor SAP financial controls, master data governance, and accounting</div><div>configurations.</div><div>Review user access, Segregation of Duties (SoD), and maker-checker</div><div>controls in coordination with IT.</div><div>Monitor system interfaces, exception reports, manual journal entries,</div><div>reversals, and suspense accounts.</div><div>Participate in UAT for ERP enhancements and ensure financial controls</div><div>remain effective.</div><div><br></div><div>4. Audit, Compliance &amp; Risk</div><div>Perform periodic control testing and compliance reviews.</div><div>Track closure of Internal Audit, Statutory Audit, and Regulatory</div><div>observations.</div><div>Support audits by providing control documentation, system evidence, and</div><div>audit trails.</div><div>Escalate significant control breaches and operational risks to management.</div><div>5. MIS &amp; Stakeholder Management</div><div>Prepare Finance Control MIS and management dashboards.</div><div>Coordinate with Treasury, Operations, Compliance, Technology, and Product</div><div>teams to resolve control issues.</div><div>Promote automation and technology-driven controls to reduce manual</div><div>interventions.</div><div><br></div><div>Preferred Qualifications &amp; Experience</div><div>Chartered Accountant (CA), CMA, or MBA (Finance).</div><div>5–10 years of experience in Finance Controls, Internal Controls, Audit,</div><div>Finance Operations, or ERP Governance.</div><div>Experience in Financial Services, FinTech, Broking, or Banking preferred.</div><div>Working knowledge of SAP FI/CO (ECC or S/4HANA), financial systems, and</div><div>ERP controls.</div><div><br></div><div>Key Competencies</div><div>Financial Controls &amp; Governance</div><div>Reconciliations &amp; Exception Management</div><div>SAP/ERP Controls</div><div>Internal Controls &amp; Risk Management</div><div>Process Improvement &amp; Automation</div><div>Analytical &amp; Problem-Solving Skills</div><div>Stakeholder Management</div><div>Strong Communication &amp; Attention to Detail</div><div><br></div><div>Success Measures (KPIs)</div><div>100% adherence to Finance SOPs and control processes.</div><div>Timely completion of critical reconciliations and reduction in ageing items.</div><div><br></div><div>Closure of audit observations and control deficiencies within agreed</div><div>timelines.</div><div>Effective SAP access governance, SoD compliance, and system control</div><div>monitoring.</div><div>Reduction in manual processes through automation and enhanced system</div><div>controls.</div><div>Accurate and timely Finance Control MIS with zero material control failures.</div>","id":"4ffffb7c-7034-4de4-bc87-35bbe9e41438","lists":[],"text":"Finance Control & Governance Manager","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Manager – Finance Controls &amp; Governance</div><div>Role Purpose</div><div>To strengthen the Finance control environment by ensuring adherence to</div><div>approved SOPs, monitoring financial and system controls, overseeing</div><div>reconciliations, and driving timely resolution of exceptions. The role acts as the</div><div>first line of defense within Finance to ensure financial processes are accurate,</div><div>compliant, well-governed, and audit-ready.</div><div><br></div><div>Key Responsibilities</div><div>1. Financial Controls &amp; Governance</div><div>Ensure adherence to approved Finance SOPs, policies, and internal control</div><div>frameworks.</div><div>Monitor key financial processes and identify control gaps and improvement</div><div>opportunities.</div><div>Conduct periodic control reviews and ensure timely implementation of</div><div>corrective actions.</div><div>Drive process standardization, automation, and continuous improvement</div><div>initiatives.</div><div>2. Reconciliations &amp; Exception Management</div><div>Oversee critical reconciliations, including bank, GL, settlement, and</div><div>suspense accounts.</div><div>Monitor ageing of unreconciled items and ensure timely closure of</div><div>exceptions.</div><div>Investigate recurring reconciliation breaks and recommend preventive</div><div>controls.</div><div>Publish periodic dashboards on reconciliation status and control exceptions.</div><div>3. SAP &amp; Financial Systems Controls</div><div>Monitor SAP financial controls, master data governance, and accounting</div><div>configurations.</div><div>Review user access, Segregation of Duties (SoD), and maker-checker</div><div>controls in coordination with IT.</div><div>Monitor system interfaces, exception reports, manual journal entries,</div><div>reversals, and suspense accounts.</div><div>Participate in UAT for ERP enhancements and ensure financial controls</div><div>remain effective.</div><div><br></div><div>4. Audit, Compliance &amp; Risk</div><div>Perform periodic control testing and compliance reviews.</div><div>Track closure of Internal Audit, Statutory Audit, and Regulatory</div><div>observations.</div><div>Support audits by providing control documentation, system evidence, and</div><div>audit trails.</div><div>Escalate significant control breaches and operational risks to management.</div><div>5. MIS &amp; Stakeholder Management</div><div>Prepare Finance Control MIS and management dashboards.</div><div>Coordinate with Treasury, Operations, Compliance, Technology, and Product</div><div>teams to resolve control issues.</div><div>Promote automation and technology-driven controls to reduce manual</div><div>interventions.</div><div><br></div><div>Preferred Qualifications &amp; Experience</div><div>Chartered Accountant (CA), CMA, or MBA (Finance).</div><div>5–10 years of experience in Finance Controls, Internal Controls, Audit,</div><div>Finance Operations, or ERP Governance.</div><div>Experience in Financial Services, FinTech, Broking, or Banking preferred.</div><div>Working knowledge of SAP FI/CO (ECC or S/4HANA), financial systems, and</div><div>ERP controls.</div><div><br></div><div>Key Competencies</div><div>Financial Controls &amp; Governance</div><div>Reconciliations &amp; Exception Management</div><div>SAP/ERP Controls</div><div>Internal Controls &amp; Risk Management</div><div>Process Improvement &amp; Automation</div><div>Analytical &amp; Problem-Solving Skills</div><div>Stakeholder Management</div><div>Strong Communication &amp; Attention to Detail</div><div><br></div><div>Success Measures (KPIs)</div><div>100% adherence to Finance SOPs and control processes.</div><div>Timely completion of critical reconciliations and reduction in ageing items.</div><div><br></div><div>Closure of audit observations and control deficiencies within agreed</div><div>timelines.</div><div>Effective SAP access governance, SoD compliance, and system control</div><div>monitoring.</div><div>Reduction in manual processes through automation and enhanced system</div><div>controls.</div><div>Accurate and timely Finance Control MIS with zero material control failures.</div>","descriptionBodyPlain":"Manager – Finance Controls & Governance\nRole Purpose\nTo strengthen the Finance control environment by ensuring adherence to\napproved SOPs, monitoring financial and system controls, overseeing\nreconciliations, and driving timely resolution of exceptions. The role acts as the\nfirst line of defense within Finance to ensure financial processes are accurate,\ncompliant, well-governed, and audit-ready.\n\nKey Responsibilities\n1. Financial Controls & Governance\nEnsure adherence to approved Finance SOPs, policies, and internal control\nframeworks.\nMonitor key financial processes and identify control gaps and improvement\nopportunities.\nConduct periodic control reviews and ensure timely implementation of\ncorrective actions.\nDrive process standardization, automation, and continuous improvement\ninitiatives.\n2. Reconciliations & Exception Management\nOversee critical reconciliations, including bank, GL, settlement, and\nsuspense accounts.\nMonitor ageing of unreconciled items and ensure timely closure of\nexceptions.\nInvestigate recurring reconciliation breaks and recommend preventive\ncontrols.\nPublish periodic dashboards on reconciliation status and control exceptions.\n3. SAP & Financial Systems Controls\nMonitor SAP financial controls, master data governance, and accounting\nconfigurations.\nReview user access, Segregation of Duties (SoD), and maker-checker\ncontrols in coordination with IT.\nMonitor system interfaces, exception reports, manual journal entries,\nreversals, and suspense accounts.\nParticipate in UAT for ERP enhancements and ensure financial controls\nremain effective.\n\n4. Audit, Compliance & Risk\nPerform periodic control testing and compliance reviews.\nTrack closure of Internal Audit, Statutory Audit, and Regulatory\nobservations.\nSupport audits by providing control documentation, system evidence, and\naudit trails.\nEscalate significant control breaches and operational risks to management.\n5. MIS & Stakeholder Management\nPrepare Finance Control MIS and management dashboards.\nCoordinate with Treasury, Operations, Compliance, Technology, and Product\nteams to resolve control issues.\nPromote automation and technology-driven controls to reduce manual\ninterventions.\n\nPreferred Qualifications & Experience\nChartered Accountant (CA), CMA, or MBA (Finance).\n5–10 years of experience in Finance Controls, Internal Controls, Audit,\nFinance Operations, or ERP Governance.\nExperience in Financial Services, FinTech, Broking, or Banking preferred.\nWorking knowledge of SAP FI/CO (ECC or S/4HANA), financial systems, and\nERP controls.\n\nKey Competencies\nFinancial Controls & Governance\nReconciliations & Exception Management\nSAP/ERP Controls\nInternal Controls & Risk Management\nProcess Improvement & Automation\nAnalytical & Problem-Solving Skills\nStakeholder Management\nStrong Communication & Attention to Detail\n\nSuccess Measures (KPIs)\n100% adherence to Finance SOPs and control processes.\nTimely completion of critical reconciliations and reduction in ageing items.\n\nClosure of audit observations and control deficiencies within agreed\ntimelines.\nEffective SAP access governance, SoD compliance, and system control\nmonitoring.\nReduction in manual processes through automation and enhanced system\ncontrols.\nAccurate and timely Finance Control MIS with zero material control failures.\n","hostedUrl":"https://jobs.lever.co/paytm/4ffffb7c-7034-4de4-bc87-35bbe9e41438","applyUrl":"https://jobs.lever.co/paytm/4ffffb7c-7034-4de4-bc87-35bbe9e41438/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Finance","location":"Mumbai, Maharashtra","team":"Paytm Money","allLocations":["Mumbai, Maharashtra"]},"createdAt":1785155272443,"descriptionPlain":"Manager – Finance Controls & Governance\n\nLocation: Mumbai, India\nExperience: 5–10 Years\nQualification: CA / CMA / MBA (Finance)\n\nAbout the Role\n\nWe are looking for an experienced Finance professional to join our team as Manager – Finance Controls & Governance. This role is responsible for strengthening the Finance control environment by ensuring adherence to internal policies, monitoring financial and system controls, overseeing critical reconciliations, and driving governance across finance processes.\n\nThe ideal candidate will have strong expertise in financial controls, ERP governance, reconciliations, audit management, and process improvement, with the ability to collaborate across Finance, Technology, Compliance, and Operations teams.\n\nKey Responsibilities-\n\n1. Financial Controls & Governance\nEnsure adherence to approved Finance SOPs, policies, and internal control frameworks.\nMonitor key financial processes to identify control gaps, risks, and improvement opportunities.\nConduct periodic control reviews and ensure timely implementation of corrective actions.\nDrive process standardization, automation, and continuous improvement initiatives.\nStrengthen governance practices to ensure finance processes remain compliant, efficient, and audit-ready.\n\n2. Reconciliations & Exception Management\nOversee critical reconciliations, including:\nBank Reconciliations\nGeneral Ledger (GL) Reconciliations\nSettlement Accounts\nSuspense Accounts\nMonitor ageing of unreconciled items and ensure timely resolution of exceptions.\nInvestigate recurring reconciliation issues and implement preventive controls.\nPrepare and publish periodic dashboards on reconciliation status, ageing, and control exceptions.\n\n3. SAP & Financial Systems Controls\nMonitor SAP financial controls, master data governance, and accounting configurations.\nReview user access, Segregation of Duties (SoD), and maker-checker controls in collaboration with Technology teams.\nMonitor system interfaces, manual journal entries, reversals, exception reports, and suspense accounts.\nParticipate in User Acceptance Testing (UAT) for ERP enhancements and system upgrades.\nEnsure financial controls remain effective across SAP and other finance systems.\n\n4. Audit, Compliance & Risk Management\nPerform periodic control testing and compliance reviews.\nSupport Internal Audit, Statutory Audit, and Regulatory inspections by providing required documentation and audit evidence.\nTrack and ensure timely closure of audit observations and control deficiencies.\nEscalate significant control breaches, operational risks, and compliance issues to management.\nMaintain complete documentation and audit trails for all key finance control activities.\n\n5. MIS & Cross-functional Collaboration\nPrepare Finance Control MIS, governance reports, and management dashboards.\nCoordinate with Treasury, Operations, Compliance, Technology, and Product teams to resolve finance control issues.\nSupport finance transformation initiatives by promoting automation and technology-driven controls.\nProvide insights and recommendations to enhance operational efficiency and strengthen the overall control environment.\n\nCandidate Profile:\n\n- Education :\nChartered Accountant (CA)\nCost & Management Accountant (CMA)\nMBA (Finance)\n\n-Experience :\n5–10 years of relevant experience in:\nFinance Controls\nInternal Controls\nFinance Operations\nAudit\nERP Governance\nExperience in Financial Services, FinTech, Broking, NBFC, or Banking will be preferred.\n\n-Success Measures: \n\n\nThe successful candidate will be expected to:\n\nAchieve 100% adherence to Finance SOPs and internal control processes.\nEnsure timely completion of critical reconciliations and reduce ageing of outstanding items.\nClose audit observations and control deficiencies within agreed timelines.\nMaintain effective SAP access governance, Segregation of Duties (SoD), and system controls.\nDrive automation initiatives to reduce manual interventions and improve operational efficiency.\nDeliver accurate and timely Finance Control MIS with zero material control failures.\n\nLocation - \nMumbai, India\n\nCandidates based in Mumbai or willing to relocate are encouraged to apply.\n","description":"<div>Manager – Finance Controls &amp; Governance</div><div><br></div><div>Location: Mumbai, India</div><div>Experience: 5–10 Years</div><div>Qualification: CA / CMA / MBA (Finance)</div><div><br></div><div>About the Role</div><div><br></div><div>We are looking for an experienced Finance professional to join our team as Manager – Finance Controls &amp; Governance. This role is responsible for strengthening the Finance control environment by ensuring adherence to internal policies, monitoring financial and system controls, overseeing critical reconciliations, and driving governance across finance processes.</div><div><br></div><div>The ideal candidate will have strong expertise in financial controls, ERP governance, reconciliations, audit management, and process improvement, with the ability to collaborate across Finance, Technology, Compliance, and Operations teams.</div><div><br></div><div>Key Responsibilities-</div><div><br></div><div>1. Financial Controls &amp; Governance</div><div>Ensure adherence to approved Finance SOPs, policies, and internal control frameworks.</div><div>Monitor key financial processes to identify control gaps, risks, and improvement opportunities.</div><div>Conduct periodic control reviews and ensure timely implementation of corrective actions.</div><div>Drive process standardization, automation, and continuous improvement initiatives.</div><div>Strengthen governance practices to ensure finance processes remain compliant, efficient, and audit-ready.</div><div><br></div><div>2. Reconciliations &amp; Exception Management</div><div>Oversee critical reconciliations, including:</div><div>Bank Reconciliations</div><div>General Ledger (GL) Reconciliations</div><div>Settlement Accounts</div><div>Suspense Accounts</div><div>Monitor ageing of unreconciled items and ensure timely resolution of exceptions.</div><div>Investigate recurring reconciliation issues and implement preventive controls.</div><div>Prepare and publish periodic dashboards on reconciliation status, ageing, and control exceptions.</div><div><br></div><div>3. SAP &amp; Financial Systems Controls</div><div>Monitor SAP financial controls, master data governance, and accounting configurations.</div><div>Review user access, Segregation of Duties (SoD), and maker-checker controls in collaboration with Technology teams.</div><div>Monitor system interfaces, manual journal entries, reversals, exception reports, and suspense accounts.</div><div>Participate in User Acceptance Testing (UAT) for ERP enhancements and system upgrades.</div><div>Ensure financial controls remain effective across SAP and other finance systems.</div><div><br></div><div>4. Audit, Compliance &amp; Risk Management</div><div>Perform periodic control testing and compliance reviews.</div><div>Support Internal Audit, Statutory Audit, and Regulatory inspections by providing required documentation and audit evidence.</div><div>Track and ensure timely closure of audit observations and control deficiencies.</div><div>Escalate significant control breaches, operational risks, and compliance issues to management.</div><div>Maintain complete documentation and audit trails for all key finance control activities.</div><div><br></div><div>5. MIS &amp; Cross-functional Collaboration</div><div>Prepare Finance Control MIS, governance reports, and management dashboards.</div><div>Coordinate with Treasury, Operations, Compliance, Technology, and Product teams to resolve finance control issues.</div><div>Support finance transformation initiatives by promoting automation and technology-driven controls.</div><div>Provide insights and recommendations to enhance operational efficiency and strengthen the overall control environment.</div><div><br></div><div>Candidate Profile:</div><div><br></div><div>- Education :</div><div>Chartered Accountant (CA)</div><div>Cost &amp; Management Accountant (CMA)</div><div>MBA (Finance)</div><div><br></div><div>-Experience :</div><div>5–10 years of relevant experience in:</div><div>Finance Controls</div><div>Internal Controls</div><div>Finance Operations</div><div>Audit</div><div>ERP Governance</div><div>Experience in Financial Services, FinTech, Broking, NBFC, or Banking will be preferred.</div><div><br></div><div>-Success Measures: </div><div><br></div><div><br></div><div>The successful candidate will be expected to:</div><div><br></div><div>Achieve 100% adherence to Finance SOPs and internal control processes.</div><div>Ensure timely completion of critical reconciliations and reduce ageing of outstanding items.</div><div>Close audit observations and control deficiencies within agreed timelines.</div><div>Maintain effective SAP access governance, Segregation of Duties (SoD), and system controls.</div><div>Drive automation initiatives to reduce manual interventions and improve operational efficiency.</div><div>Deliver accurate and timely Finance Control MIS with zero material control failures.</div><div><br></div><div>Location - </div><div>Mumbai, India</div><div><br></div><div>Candidates based in Mumbai or willing to relocate are encouraged to apply.</div>","id":"5a817d1c-0cae-4d72-bac2-2daf6c296a02","lists":[],"text":"Finance Controls & Governance","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Manager – Finance Controls &amp; Governance</div><div><br></div><div>Location: Mumbai, India</div><div>Experience: 5–10 Years</div><div>Qualification: CA / CMA / MBA (Finance)</div><div><br></div><div>About the Role</div><div><br></div><div>We are looking for an experienced Finance professional to join our team as Manager – Finance Controls &amp; Governance. This role is responsible for strengthening the Finance control environment by ensuring adherence to internal policies, monitoring financial and system controls, overseeing critical reconciliations, and driving governance across finance processes.</div><div><br></div><div>The ideal candidate will have strong expertise in financial controls, ERP governance, reconciliations, audit management, and process improvement, with the ability to collaborate across Finance, Technology, Compliance, and Operations teams.</div><div><br></div><div>Key Responsibilities-</div><div><br></div><div>1. Financial Controls &amp; Governance</div><div>Ensure adherence to approved Finance SOPs, policies, and internal control frameworks.</div><div>Monitor key financial processes to identify control gaps, risks, and improvement opportunities.</div><div>Conduct periodic control reviews and ensure timely implementation of corrective actions.</div><div>Drive process standardization, automation, and continuous improvement initiatives.</div><div>Strengthen governance practices to ensure finance processes remain compliant, efficient, and audit-ready.</div><div><br></div><div>2. Reconciliations &amp; Exception Management</div><div>Oversee critical reconciliations, including:</div><div>Bank Reconciliations</div><div>General Ledger (GL) Reconciliations</div><div>Settlement Accounts</div><div>Suspense Accounts</div><div>Monitor ageing of unreconciled items and ensure timely resolution of exceptions.</div><div>Investigate recurring reconciliation issues and implement preventive controls.</div><div>Prepare and publish periodic dashboards on reconciliation status, ageing, and control exceptions.</div><div><br></div><div>3. SAP &amp; Financial Systems Controls</div><div>Monitor SAP financial controls, master data governance, and accounting configurations.</div><div>Review user access, Segregation of Duties (SoD), and maker-checker controls in collaboration with Technology teams.</div><div>Monitor system interfaces, manual journal entries, reversals, exception reports, and suspense accounts.</div><div>Participate in User Acceptance Testing (UAT) for ERP enhancements and system upgrades.</div><div>Ensure financial controls remain effective across SAP and other finance systems.</div><div><br></div><div>4. Audit, Compliance &amp; Risk Management</div><div>Perform periodic control testing and compliance reviews.</div><div>Support Internal Audit, Statutory Audit, and Regulatory inspections by providing required documentation and audit evidence.</div><div>Track and ensure timely closure of audit observations and control deficiencies.</div><div>Escalate significant control breaches, operational risks, and compliance issues to management.</div><div>Maintain complete documentation and audit trails for all key finance control activities.</div><div><br></div><div>5. MIS &amp; Cross-functional Collaboration</div><div>Prepare Finance Control MIS, governance reports, and management dashboards.</div><div>Coordinate with Treasury, Operations, Compliance, Technology, and Product teams to resolve finance control issues.</div><div>Support finance transformation initiatives by promoting automation and technology-driven controls.</div><div>Provide insights and recommendations to enhance operational efficiency and strengthen the overall control environment.</div><div><br></div><div>Candidate Profile:</div><div><br></div><div>- Education :</div><div>Chartered Accountant (CA)</div><div>Cost &amp; Management Accountant (CMA)</div><div>MBA (Finance)</div><div><br></div><div>-Experience :</div><div>5–10 years of relevant experience in:</div><div>Finance Controls</div><div>Internal Controls</div><div>Finance Operations</div><div>Audit</div><div>ERP Governance</div><div>Experience in Financial Services, FinTech, Broking, NBFC, or Banking will be preferred.</div><div><br></div><div>-Success Measures: </div><div><br></div><div><br></div><div>The successful candidate will be expected to:</div><div><br></div><div>Achieve 100% adherence to Finance SOPs and internal control processes.</div><div>Ensure timely completion of critical reconciliations and reduce ageing of outstanding items.</div><div>Close audit observations and control deficiencies within agreed timelines.</div><div>Maintain effective SAP access governance, Segregation of Duties (SoD), and system controls.</div><div>Drive automation initiatives to reduce manual interventions and improve operational efficiency.</div><div>Deliver accurate and timely Finance Control MIS with zero material control failures.</div><div><br></div><div>Location - </div><div>Mumbai, India</div><div><br></div><div>Candidates based in Mumbai or willing to relocate are encouraged to apply.</div>","descriptionBodyPlain":"Manager – Finance Controls & Governance\n\nLocation: Mumbai, India\nExperience: 5–10 Years\nQualification: CA / CMA / MBA (Finance)\n\nAbout the Role\n\nWe are looking for an experienced Finance professional to join our team as Manager – Finance Controls & Governance. This role is responsible for strengthening the Finance control environment by ensuring adherence to internal policies, monitoring financial and system controls, overseeing critical reconciliations, and driving governance across finance processes.\n\nThe ideal candidate will have strong expertise in financial controls, ERP governance, reconciliations, audit management, and process improvement, with the ability to collaborate across Finance, Technology, Compliance, and Operations teams.\n\nKey Responsibilities-\n\n1. Financial Controls & Governance\nEnsure adherence to approved Finance SOPs, policies, and internal control frameworks.\nMonitor key financial processes to identify control gaps, risks, and improvement opportunities.\nConduct periodic control reviews and ensure timely implementation of corrective actions.\nDrive process standardization, automation, and continuous improvement initiatives.\nStrengthen governance practices to ensure finance processes remain compliant, efficient, and audit-ready.\n\n2. Reconciliations & Exception Management\nOversee critical reconciliations, including:\nBank Reconciliations\nGeneral Ledger (GL) Reconciliations\nSettlement Accounts\nSuspense Accounts\nMonitor ageing of unreconciled items and ensure timely resolution of exceptions.\nInvestigate recurring reconciliation issues and implement preventive controls.\nPrepare and publish periodic dashboards on reconciliation status, ageing, and control exceptions.\n\n3. SAP & Financial Systems Controls\nMonitor SAP financial controls, master data governance, and accounting configurations.\nReview user access, Segregation of Duties (SoD), and maker-checker controls in collaboration with Technology teams.\nMonitor system interfaces, manual journal entries, reversals, exception reports, and suspense accounts.\nParticipate in User Acceptance Testing (UAT) for ERP enhancements and system upgrades.\nEnsure financial controls remain effective across SAP and other finance systems.\n\n4. Audit, Compliance & Risk Management\nPerform periodic control testing and compliance reviews.\nSupport Internal Audit, Statutory Audit, and Regulatory inspections by providing required documentation and audit evidence.\nTrack and ensure timely closure of audit observations and control deficiencies.\nEscalate significant control breaches, operational risks, and compliance issues to management.\nMaintain complete documentation and audit trails for all key finance control activities.\n\n5. MIS & Cross-functional Collaboration\nPrepare Finance Control MIS, governance reports, and management dashboards.\nCoordinate with Treasury, Operations, Compliance, Technology, and Product teams to resolve finance control issues.\nSupport finance transformation initiatives by promoting automation and technology-driven controls.\nProvide insights and recommendations to enhance operational efficiency and strengthen the overall control environment.\n\nCandidate Profile:\n\n- Education :\nChartered Accountant (CA)\nCost & Management Accountant (CMA)\nMBA (Finance)\n\n-Experience :\n5–10 years of relevant experience in:\nFinance Controls\nInternal Controls\nFinance Operations\nAudit\nERP Governance\nExperience in Financial Services, FinTech, Broking, NBFC, or Banking will be preferred.\n\n-Success Measures: \n\n\nThe successful candidate will be expected to:\n\nAchieve 100% adherence to Finance SOPs and internal control processes.\nEnsure timely completion of critical reconciliations and reduce ageing of outstanding items.\nClose audit observations and control deficiencies within agreed timelines.\nMaintain effective SAP access governance, Segregation of Duties (SoD), and system controls.\nDrive automation initiatives to reduce manual interventions and improve operational efficiency.\nDeliver accurate and timely Finance Control MIS with zero material control failures.\n\nLocation - \nMumbai, India\n\nCandidates based in Mumbai or willing to relocate are encouraged to apply.\n","hostedUrl":"https://jobs.lever.co/paytm/5a817d1c-0cae-4d72-bac2-2daf6c296a02","applyUrl":"https://jobs.lever.co/paytm/5a817d1c-0cae-4d72-bac2-2daf6c296a02/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Telco","location":"Noida, Uttar Pradesh","team":"Telco Sales","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1782815289562,"descriptionPlain":"About Paytm: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nJob Title: General Manager/DGM Telco Sales (Africa & LATAM Markets)\n\nAbout One97 Communications Ltd.\nOne97 Communications Ltd., headquartered in Noida, Uttar Pradesh, is a leading Indian\nmultinational technology company renowned for its flagship product, Paytm. Beyond its\nconsumer-facing services, One97 is a trailblazer in providing tailored digital platforms for\ntelecom operators and enterprises across South East Asia, Africa, and Latin America.\nThe company's B2B solutions encompass a wide array of offerings, including:\n● Digital Platforms: Facilitating creation and managing digital services to drive revenue growth.\n● Network Products: Enabling seamless delivery of digital services to end-users.\n● Direct carrier billing and Master Aggregator platforms\n\nOne97's global presence spans across the Middle East, Southeast Asia, Africa and Latin America. The company continues to innovate and expand its footprint.\n\nAbout the Role:\nWe are seeking highly motivated and experienced Account Managers to join our dynamic team and drive sales and revenue growth within key Telco accounts across Africa. These roles will be pivotal in building and maintaining strong client relationships, expanding our product portfolio,and achieving ambitious sales targets. You will be responsible for managing accounts in African territories. This role demands a strategic thinker with a proven track record in the telecommunications sector, specifically within Value Added Services (VAS) and Core Telco products.\n\n\nJob Analysis & Responsibilities:\n* Account Management & Relationship Building:\n* Serve as the primary point of contact for assigned MNC Telco accounts.\n* Develop and maintain strong, long-lasting client relationships.\n* Understand client needs and provide tailored solutions.\n\n\nSales & Revenue Growth:\n* Achieve and exceed annual, quarterly, and monthly sales targets.\n* Identify and pursue new business opportunities within existing accounts.\n* Drive revenue growth through strategic account management and sales initiatives.\n\n\nProduct Portfolio Expansion:\n* Cross-sell and up-sell One97's comprehensive product portfolio, including VAS and Core\nTelco solutions.\n* Develop and present compelling proposals and presentations to clients.\nBusiness Development & Strategy:\n* Develop and implement strategic account plans to achieve organizational goals.\n* Identify and analyze market trends and competitor activities.\n* Create and deliver presentations for new business development initiatives.\n\n\nCampaign Execution & Measurement:\n* Establish and implement effective campaign execution processes.\n* Monitor and measure campaign performance against key performance indicators (KPIs).\n* Provide regular reports and analysis to management.\n\n\nFinancial Management:\n* Monitor and manage account collections, ensuring timely recovery of outstanding\npayments.\n* Maintain accurate records of sales and financial activities.\n\n\nTravel:\n* Extensive travel across assigned African territories to meet clients and drive revenue.\n\n\nQualifications & Skills:\n\nEssential:\n* Proven experience in corporate sales, specifically within the telecommunications industry(VAS & Core Telco products).\n* Strong account management and key account management skills.\n* Excellent sales and marketing skills.\n* Proven ability to achieve and exceed sales targets.\n* Strong business development acumen.\n* Excellent presentation and communication skills.\n* Ability to travel extensively.\n* Strong financial management skills.\n\nPreferred:\n* Bachelor's degree in business administration, marketing, or a related field.\n* Good Communication skills in English, French (Preferable)\n* 4+ years of experience with IVR Marketing, Business Development.\n* Familiarity with the african telco market.\n\n\nCategory: Corporate Sales\nRole: Telco Sales Manager\nKey Skills: Account Management, Sales & Marketing, Business Development, VAS IVR\nMarketing, Value Added Services, Key Accounts Management\n\n\nTelco/One97 international platform value proposition:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div>About Paytm: </div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div>Job Title: General Manager/DGM Telco Sales (Africa &amp; LATAM Markets)</div><div><br></div><div>About One97 Communications Ltd.</div><div>One97 Communications Ltd., headquartered in Noida, Uttar Pradesh, is a leading Indian</div><div>multinational technology company renowned for its flagship product, Paytm. Beyond its</div><div>consumer-facing services, One97 is a trailblazer in providing tailored digital platforms for</div><div>telecom operators and enterprises across South East Asia, Africa, and Latin America.</div><div>The company's B2B solutions encompass a wide array of offerings, including:</div><div>● Digital Platforms: Facilitating creation and managing digital services to drive revenue growth.</div><div>● Network Products: Enabling seamless delivery of digital services to end-users.</div><div>● Direct carrier billing and Master Aggregator platforms</div><div><br></div><div>One97's global presence spans across the Middle East, Southeast Asia, Africa and Latin America. The company continues to innovate and expand its footprint.</div><div><br></div><div>About the Role:</div><div>We are seeking highly motivated and experienced Account Managers to join our dynamic team and drive sales and revenue growth within key Telco accounts across Africa. These roles will be pivotal in building and maintaining strong client relationships, expanding our product portfolio,and achieving ambitious sales targets. You will be responsible for managing accounts in African territories. This role demands a strategic thinker with a proven track record in the telecommunications sector, specifically within Value Added Services (VAS) and Core Telco products.</div><div><br></div><div><br></div><div>Job Analysis &amp; Responsibilities:</div><div>* Account Management &amp; Relationship Building:</div><div>* Serve as the primary point of contact for assigned MNC Telco accounts.</div><div>* Develop and maintain strong, long-lasting client relationships.</div><div>* Understand client needs and provide tailored solutions.</div><div><br></div><div><br></div><div>Sales &amp; Revenue Growth:</div><div>* Achieve and exceed annual, quarterly, and monthly sales targets.</div><div>* Identify and pursue new business opportunities within existing accounts.</div><div>* Drive revenue growth through strategic account management and sales initiatives.</div><div><br></div><div><br></div><div>Product Portfolio Expansion:</div><div>* Cross-sell and up-sell One97's comprehensive product portfolio, including VAS and Core</div><div>Telco solutions.</div><div>* Develop and present compelling proposals and presentations to clients.</div><div>Business Development &amp; Strategy:</div><div>* Develop and implement strategic account plans to achieve organizational goals.</div><div>* Identify and analyze market trends and competitor activities.</div><div>* Create and deliver presentations for new business development initiatives.</div><div><br></div><div><br></div><div>Campaign Execution &amp; Measurement:</div><div>* Establish and implement effective campaign execution processes.</div><div>* Monitor and measure campaign performance against key performance indicators (KPIs).</div><div>* Provide regular reports and analysis to management.</div><div><br></div><div><br></div><div>Financial Management:</div><div>* Monitor and manage account collections, ensuring timely recovery of outstanding</div><div>payments.</div><div>* Maintain accurate records of sales and financial activities.</div><div><br></div><div><br></div><div>Travel:</div><div>* Extensive travel across assigned African territories to meet clients and drive revenue.</div><div><br></div><div><br></div><div>Qualifications &amp; Skills:</div><div><br></div><div>Essential:</div><div>* Proven experience in corporate sales, specifically within the telecommunications industry(VAS &amp; Core Telco products).</div><div>* Strong account management and key account management skills.</div><div>* Excellent sales and marketing skills.</div><div>* Proven ability to achieve and exceed sales targets.</div><div>* Strong business development acumen.</div><div>* Excellent presentation and communication skills.</div><div>* Ability to travel extensively.</div><div>* Strong financial management skills.</div><div><br></div><div>Preferred:</div><div>* Bachelor's degree in business administration, marketing, or a related field.</div><div>* Good Communication skills in English, French (Preferable)</div><div>* 4+ years of experience with IVR Marketing, Business Development.</div><div>* Familiarity with the african telco market.</div><div><br></div><div><br></div><div>Category: Corporate Sales</div><div>Role: Telco Sales Manager</div><div>Key Skills: Account Management, Sales &amp; Marketing, Business Development, VAS IVR</div><div>Marketing, Value Added Services, Key Accounts Management</div><div><br></div><div><br></div><div><b>Telco/One97 international platform value proposition:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"803d8956-72ed-4f3e-aedb-44b59c78b775","lists":[],"text":"GM/DGM - Telco Sales (Africa & LATAM  Markets)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About Paytm: </div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div>Job Title: General Manager/DGM Telco Sales (Africa &amp; LATAM Markets)</div><div><br></div><div>About One97 Communications Ltd.</div><div>One97 Communications Ltd., headquartered in Noida, Uttar Pradesh, is a leading Indian</div><div>multinational technology company renowned for its flagship product, Paytm. Beyond its</div><div>consumer-facing services, One97 is a trailblazer in providing tailored digital platforms for</div><div>telecom operators and enterprises across South East Asia, Africa, and Latin America.</div><div>The company's B2B solutions encompass a wide array of offerings, including:</div><div>● Digital Platforms: Facilitating creation and managing digital services to drive revenue growth.</div><div>● Network Products: Enabling seamless delivery of digital services to end-users.</div><div>● Direct carrier billing and Master Aggregator platforms</div><div><br></div><div>One97's global presence spans across the Middle East, Southeast Asia, Africa and Latin America. The company continues to innovate and expand its footprint.</div><div><br></div><div>About the Role:</div><div>We are seeking highly motivated and experienced Account Managers to join our dynamic team and drive sales and revenue growth within key Telco accounts across Africa. These roles will be pivotal in building and maintaining strong client relationships, expanding our product portfolio,and achieving ambitious sales targets. You will be responsible for managing accounts in African territories. This role demands a strategic thinker with a proven track record in the telecommunications sector, specifically within Value Added Services (VAS) and Core Telco products.</div><div><br></div><div><br></div><div>Job Analysis &amp; Responsibilities:</div><div>* Account Management &amp; Relationship Building:</div><div>* Serve as the primary point of contact for assigned MNC Telco accounts.</div><div>* Develop and maintain strong, long-lasting client relationships.</div><div>* Understand client needs and provide tailored solutions.</div><div><br></div><div><br></div><div>Sales &amp; Revenue Growth:</div><div>* Achieve and exceed annual, quarterly, and monthly sales targets.</div><div>* Identify and pursue new business opportunities within existing accounts.</div><div>* Drive revenue growth through strategic account management and sales initiatives.</div><div><br></div><div><br></div><div>Product Portfolio Expansion:</div><div>* Cross-sell and up-sell One97's comprehensive product portfolio, including VAS and Core</div><div>Telco solutions.</div><div>* Develop and present compelling proposals and presentations to clients.</div><div>Business Development &amp; Strategy:</div><div>* Develop and implement strategic account plans to achieve organizational goals.</div><div>* Identify and analyze market trends and competitor activities.</div><div>* Create and deliver presentations for new business development initiatives.</div><div><br></div><div><br></div><div>Campaign Execution &amp; Measurement:</div><div>* Establish and implement effective campaign execution processes.</div><div>* Monitor and measure campaign performance against key performance indicators (KPIs).</div><div>* Provide regular reports and analysis to management.</div><div><br></div><div><br></div><div>Financial Management:</div><div>* Monitor and manage account collections, ensuring timely recovery of outstanding</div><div>payments.</div><div>* Maintain accurate records of sales and financial activities.</div><div><br></div><div><br></div><div>Travel:</div><div>* Extensive travel across assigned African territories to meet clients and drive revenue.</div><div><br></div><div><br></div><div>Qualifications &amp; Skills:</div><div><br></div><div>Essential:</div><div>* Proven experience in corporate sales, specifically within the telecommunications industry(VAS &amp; Core Telco products).</div><div>* Strong account management and key account management skills.</div><div>* Excellent sales and marketing skills.</div><div>* Proven ability to achieve and exceed sales targets.</div><div>* Strong business development acumen.</div><div>* Excellent presentation and communication skills.</div><div>* Ability to travel extensively.</div><div>* Strong financial management skills.</div><div><br></div><div>Preferred:</div><div>* Bachelor's degree in business administration, marketing, or a related field.</div><div>* Good Communication skills in English, French (Preferable)</div><div>* 4+ years of experience with IVR Marketing, Business Development.</div><div>* Familiarity with the african telco market.</div><div><br></div><div><br></div><div>Category: Corporate Sales</div><div>Role: Telco Sales Manager</div><div>Key Skills: Account Management, Sales &amp; Marketing, Business Development, VAS IVR</div><div>Marketing, Value Added Services, Key Accounts Management</div><div><br></div><div><br></div><div><b>Telco/One97 international platform value proposition:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Paytm: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nJob Title: General Manager/DGM Telco Sales (Africa & LATAM Markets)\n\nAbout One97 Communications Ltd.\nOne97 Communications Ltd., headquartered in Noida, Uttar Pradesh, is a leading Indian\nmultinational technology company renowned for its flagship product, Paytm. Beyond its\nconsumer-facing services, One97 is a trailblazer in providing tailored digital platforms for\ntelecom operators and enterprises across South East Asia, Africa, and Latin America.\nThe company's B2B solutions encompass a wide array of offerings, including:\n● Digital Platforms: Facilitating creation and managing digital services to drive revenue growth.\n● Network Products: Enabling seamless delivery of digital services to end-users.\n● Direct carrier billing and Master Aggregator platforms\n\nOne97's global presence spans across the Middle East, Southeast Asia, Africa and Latin America. The company continues to innovate and expand its footprint.\n\nAbout the Role:\nWe are seeking highly motivated and experienced Account Managers to join our dynamic team and drive sales and revenue growth within key Telco accounts across Africa. These roles will be pivotal in building and maintaining strong client relationships, expanding our product portfolio,and achieving ambitious sales targets. You will be responsible for managing accounts in African territories. This role demands a strategic thinker with a proven track record in the telecommunications sector, specifically within Value Added Services (VAS) and Core Telco products.\n\n\nJob Analysis & Responsibilities:\n* Account Management & Relationship Building:\n* Serve as the primary point of contact for assigned MNC Telco accounts.\n* Develop and maintain strong, long-lasting client relationships.\n* Understand client needs and provide tailored solutions.\n\n\nSales & Revenue Growth:\n* Achieve and exceed annual, quarterly, and monthly sales targets.\n* Identify and pursue new business opportunities within existing accounts.\n* Drive revenue growth through strategic account management and sales initiatives.\n\n\nProduct Portfolio Expansion:\n* Cross-sell and up-sell One97's comprehensive product portfolio, including VAS and Core\nTelco solutions.\n* Develop and present compelling proposals and presentations to clients.\nBusiness Development & Strategy:\n* Develop and implement strategic account plans to achieve organizational goals.\n* Identify and analyze market trends and competitor activities.\n* Create and deliver presentations for new business development initiatives.\n\n\nCampaign Execution & Measurement:\n* Establish and implement effective campaign execution processes.\n* Monitor and measure campaign performance against key performance indicators (KPIs).\n* Provide regular reports and analysis to management.\n\n\nFinancial Management:\n* Monitor and manage account collections, ensuring timely recovery of outstanding\npayments.\n* Maintain accurate records of sales and financial activities.\n\n\nTravel:\n* Extensive travel across assigned African territories to meet clients and drive revenue.\n\n\nQualifications & Skills:\n\nEssential:\n* Proven experience in corporate sales, specifically within the telecommunications industry(VAS & Core Telco products).\n* Strong account management and key account management skills.\n* Excellent sales and marketing skills.\n* Proven ability to achieve and exceed sales targets.\n* Strong business development acumen.\n* Excellent presentation and communication skills.\n* Ability to travel extensively.\n* Strong financial management skills.\n\nPreferred:\n* Bachelor's degree in business administration, marketing, or a related field.\n* Good Communication skills in English, French (Preferable)\n* 4+ years of experience with IVR Marketing, Business Development.\n* Familiarity with the african telco market.\n\n\nCategory: Corporate Sales\nRole: Telco Sales Manager\nKey Skills: Account Management, Sales & Marketing, Business Development, VAS IVR\nMarketing, Value Added Services, Key Accounts Management\n\n\nTelco/One97 international platform value proposition:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/803d8956-72ed-4f3e-aedb-44b59c78b775","applyUrl":"https://jobs.lever.co/paytm/803d8956-72ed-4f3e-aedb-44b59c78b775/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Mumbai, Maharashtra","team":"Paytm Ads","allLocations":["Mumbai, Maharashtra"]},"createdAt":1790149346688,"descriptionPlain":"About Us: \n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team: \nPaytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nExpectations/ Requirements: \n\nWe are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows:\n\n Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.\n Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.\n Be the voice of Paytm ads in the industry and present Paytm&#39;s advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.\n Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.\n Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.\n Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers.\n Provide constant feedback to the product team to improve advertising\nperformance and customer experience.\n\nDesired Qualifications:\n Relevant years of experience in advertising sales managing large clients (digital preferred) for the vertical lead, relevant years of experience for the account manager.\n Experience in handling Government clients is must.\n Proven experience in managing programs / categories / business verticals.\n Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets.\n Ability to deep-dive into a problem; very strong analytical and presentation skills required.\n High bias for action required.\n Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule.\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b style=\"font-size: 16px;\">About Us: </b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the team: </b></div><div><span style=\"font-size: 16px;\">Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment &amp; retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Expectations/ Requirements: </b></div><div><br></div><div><span style=\"font-size: 16px;\">We are hiring for the role of </span><b style=\"font-size: 16px;\">Government Ad Sales</b><span style=\"font-size: 16px;\"> for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows:</span></div><div><br></div><div><span style=\"font-size: 16px;\"> Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.</span></div><div><span style=\"font-size: 16px;\"> Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.</span></div><div><span style=\"font-size: 16px;\"> Be the voice of Paytm ads in the industry and present Paytm&amp;#39;s advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.</span></div><div><span style=\"font-size: 16px;\"> Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.</span></div><div><span style=\"font-size: 16px;\"> Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.</span></div><div><span style=\"font-size: 16px;\"> Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers.</span></div><div><span style=\"font-size: 16px;\"> Provide constant feedback to the product team to improve advertising</span></div><div><span style=\"font-size: 16px;\">performance and customer experience.</span></div><div><br></div><div><b><span style=\"font-size: 16px;\">Desired Qualifications:</span></b></div><div><span style=\"font-size: 16px;\"> Relevant years of experience in advertising sales managing large clients (digital preferred) for the vertical lead, relevant years of experience for the account manager.</span></div><div><span style=\"font-size: 16px;\"> Experience in handling Government clients is must.</span></div><div><span style=\"font-size: 16px;\"> Proven experience in managing programs / categories / business verticals.</span></div><div><span style=\"font-size: 16px;\"> Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets.</span></div><div><span style=\"font-size: 16px;\"> Ability to deep-dive into a problem; very strong analytical and presentation skills required.</span></div><div><span style=\"font-size: 16px;\"> High bias for action required.</span></div><div><span style=\"font-size: 16px;\"> Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us:</b></div><div><span style=\"font-size: 16px;\">We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</span></div>","id":"535dbc67-3694-42df-9652-072981446f44","lists":[],"text":"Govt. Ad Sales - Senior Manager/DGM - Paytm Ads - Mumbai","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 16px;\">About Us: </b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the team: </b></div><div><span style=\"font-size: 16px;\">Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment &amp; retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Expectations/ Requirements: </b></div><div><br></div><div><span style=\"font-size: 16px;\">We are hiring for the role of </span><b style=\"font-size: 16px;\">Government Ad Sales</b><span style=\"font-size: 16px;\"> for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows:</span></div><div><br></div><div><span style=\"font-size: 16px;\"> Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.</span></div><div><span style=\"font-size: 16px;\"> Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.</span></div><div><span style=\"font-size: 16px;\"> Be the voice of Paytm ads in the industry and present Paytm&amp;#39;s advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.</span></div><div><span style=\"font-size: 16px;\"> Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.</span></div><div><span style=\"font-size: 16px;\"> Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.</span></div><div><span style=\"font-size: 16px;\"> Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers.</span></div><div><span style=\"font-size: 16px;\"> Provide constant feedback to the product team to improve advertising</span></div><div><span style=\"font-size: 16px;\">performance and customer experience.</span></div><div><br></div><div><b><span style=\"font-size: 16px;\">Desired Qualifications:</span></b></div><div><span style=\"font-size: 16px;\"> Relevant years of experience in advertising sales managing large clients (digital preferred) for the vertical lead, relevant years of experience for the account manager.</span></div><div><span style=\"font-size: 16px;\"> Experience in handling Government clients is must.</span></div><div><span style=\"font-size: 16px;\"> Proven experience in managing programs / categories / business verticals.</span></div><div><span style=\"font-size: 16px;\"> Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets.</span></div><div><span style=\"font-size: 16px;\"> Ability to deep-dive into a problem; very strong analytical and presentation skills required.</span></div><div><span style=\"font-size: 16px;\"> High bias for action required.</span></div><div><span style=\"font-size: 16px;\"> Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us:</b></div><div><span style=\"font-size: 16px;\">We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</span></div>","descriptionBodyPlain":"About Us: \n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team: \nPaytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nExpectations/ Requirements: \n\nWe are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows:\n\n Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.\n Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.\n Be the voice of Paytm ads in the industry and present Paytm&#39;s advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.\n Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.\n Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.\n Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers.\n Provide constant feedback to the product team to improve advertising\nperformance and customer experience.\n\nDesired Qualifications:\n Relevant years of experience in advertising sales managing large clients (digital preferred) for the vertical lead, relevant years of experience for the account manager.\n Experience in handling Government clients is must.\n Proven experience in managing programs / categories / business verticals.\n Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets.\n Ability to deep-dive into a problem; very strong analytical and presentation skills required.\n High bias for action required.\n Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule.\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/535dbc67-3694-42df-9652-072981446f44","applyUrl":"https://jobs.lever.co/paytm/535dbc67-3694-42df-9652-072981446f44/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Design","location":"Noida, Uttar Pradesh","team":"Marketing Design","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1787657177205,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nKey Responsibilities\n ● Conceptualizing and creating standout designs for social media, digital campaigns, websites, presentations, events, and offline collateral \n● Turning marketing briefs into sharp, on-brief visual communication across formats \n● Keeping a finger on the pulse of social trends, topical moments, and emerging visual styles before they're mainstream \n● Partnering closely with marketing, content, social, and business teams to bring creative ideas to life \n● Owning brand consistency and visual identity across every asset you touch \n● Juggling multiple projects and priorities without dropping the ball on timelines or quality\n ● Staying curious about design trends, AI advancements, and what's next in creative tech \n\nRequired skills and experience\n ● 4–5 years of graphic design experience, ideally from an agency or an in-house design/marketing team \n● Solid grip on branding, typography, layout, colour theory, and visual storytelling\n ● Experience designing for both digital campaigns and offline/print communication\n ● Comfort with Figma, Canva, and presentation-design tools \n● Real, hands-on experience with AI creative tools \n● A strong portfolio of social-first design work that shows you understand platforms, not just aesthetics\n ● Sharp attention to detail, strong time management, and a cool head under fast-paced deadlines\n ● Great communication skills and the ability to collaborate across teams\n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Key Responsibilities</b></div><div> ● Conceptualizing and creating standout designs for social media, digital campaigns, websites, presentations, events, and offline collateral </div><div>● Turning marketing briefs into sharp, on-brief visual communication across formats </div><div>● Keeping a finger on the pulse of social trends, topical moments, and emerging visual styles before they're mainstream </div><div>● Partnering closely with marketing, content, social, and business teams to bring creative ideas to life </div><div>● Owning brand consistency and visual identity across every asset you touch </div><div>● Juggling multiple projects and priorities without dropping the ball on timelines or quality</div><div> ● Staying curious about design trends, AI advancements, and what's next in creative tech&nbsp;</div><div><br></div><div><b>Required skills and experience</b></div><div> ● 4–5 years of graphic design experience, ideally from an agency or an in-house design/marketing team </div><div>● Solid grip on branding, typography, layout, colour theory, and visual storytelling</div><div> ● Experience designing for both digital campaigns and offline/print communication</div><div> ● Comfort with Figma, Canva, and presentation-design tools </div><div>● Real, hands-on experience with AI creative tools </div><div>● A strong portfolio of social-first design work that shows you understand platforms, not just aesthetics</div><div> ● Sharp attention to detail, strong time management, and a cool head under fast-paced deadlines</div><div> ● Great communication skills and the ability to collaborate across teams</div>","id":"64d56436-36d3-4c52-8460-9c41befa8b00","lists":[],"text":"Graphic Designer","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Key Responsibilities</b></div><div> ● Conceptualizing and creating standout designs for social media, digital campaigns, websites, presentations, events, and offline collateral </div><div>● Turning marketing briefs into sharp, on-brief visual communication across formats </div><div>● Keeping a finger on the pulse of social trends, topical moments, and emerging visual styles before they're mainstream </div><div>● Partnering closely with marketing, content, social, and business teams to bring creative ideas to life </div><div>● Owning brand consistency and visual identity across every asset you touch </div><div>● Juggling multiple projects and priorities without dropping the ball on timelines or quality</div><div> ● Staying curious about design trends, AI advancements, and what's next in creative tech&nbsp;</div><div><br></div><div><b>Required skills and experience</b></div><div> ● 4–5 years of graphic design experience, ideally from an agency or an in-house design/marketing team </div><div>● Solid grip on branding, typography, layout, colour theory, and visual storytelling</div><div> ● Experience designing for both digital campaigns and offline/print communication</div><div> ● Comfort with Figma, Canva, and presentation-design tools </div><div>● Real, hands-on experience with AI creative tools </div><div>● A strong portfolio of social-first design work that shows you understand platforms, not just aesthetics</div><div> ● Sharp attention to detail, strong time management, and a cool head under fast-paced deadlines</div><div> ● Great communication skills and the ability to collaborate across teams</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nKey Responsibilities\n ● Conceptualizing and creating standout designs for social media, digital campaigns, websites, presentations, events, and offline collateral \n● Turning marketing briefs into sharp, on-brief visual communication across formats \n● Keeping a finger on the pulse of social trends, topical moments, and emerging visual styles before they're mainstream \n● Partnering closely with marketing, content, social, and business teams to bring creative ideas to life \n● Owning brand consistency and visual identity across every asset you touch \n● Juggling multiple projects and priorities without dropping the ball on timelines or quality\n ● Staying curious about design trends, AI advancements, and what's next in creative tech \n\nRequired skills and experience\n ● 4–5 years of graphic design experience, ideally from an agency or an in-house design/marketing team \n● Solid grip on branding, typography, layout, colour theory, and visual storytelling\n ● Experience designing for both digital campaigns and offline/print communication\n ● Comfort with Figma, Canva, and presentation-design tools \n● Real, hands-on experience with AI creative tools \n● A strong portfolio of social-first design work that shows you understand platforms, not just aesthetics\n ● Sharp attention to detail, strong time management, and a cool head under fast-paced deadlines\n ● Great communication skills and the ability to collaborate across teams\n","hostedUrl":"https://jobs.lever.co/paytm/64d56436-36d3-4c52-8460-9c41befa8b00","applyUrl":"https://jobs.lever.co/paytm/64d56436-36d3-4c52-8460-9c41befa8b00/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Growth","location":"Noida, Uttar Pradesh","team":"Paytm Money","allLocations":["Noida, Uttar Pradesh","Bangalore, Karnataka"]},"createdAt":1776841363961,"descriptionPlain":"Key Responsibilities:-\n\n1. Channel Ownership & Growth\nOwn end-to-end affiliate channel performance from partner onboarding to scale\nDrive acquisition with a focus on quality metrics (IR FT), not just volume\nBuild a sustainable and scalable affiliate growth engine\n2. Partner Ecosystem Development\nBuild and manage relationships with affiliate networks (vCommission, Admitad, etc.), fin-influencers, publishers, and deal platforms\nOnboard and scale high-quality direct affiliates and strategic partners\nIdentify and unlock new affiliate growth opportunities (content, comparison platforms, communities, etc.)\n3. DRA Channel Buildout\nSet up and scale the DRA (Digital Referral Agent) channel\nEnsure compliance with regulatory requirements and internal policies\nDefine onboarding, training, tracking, and payout mechanisms for DRAs\n4. Performance & Optimization\nOptimize payouts, funnels, and landing journeys to improve CAC and conversion rates\nDrive continuous experimentation across creatives, messaging, and partner cohorts\nImprove affiliate-driven funnel metrics: Signup KYC IR FT\n5. Analytics & Governance\nOwn channel-level reporting: CAC, ROI, cohort performance, partner-level metrics\nImplement strong tracking, attribution, and fraud detection mechanisms\nEnsure traffic quality and prevent misuse or arbitrage\n6. Cross-functional Collaboration\nWork closely with Product, Marketing, Compliance, and Analytics teams\nInfluence onboarding flows and growth experiments for affiliate traffic\nAlign affiliate strategy with broader acquisition and business goals\n\n\nRequirements\n810 years of experience in affiliate / performance marketing, with mandatory experience in stock broking / fintech\nStrong understanding of broking acquisition funnels (Signup KYC IR First Trade)\nProven track record of scaling affiliate channels with measurable ROI\nHands-on experience with affiliate networks (vCommission, Admitad, Impact, etc.) and direct partnerships\nExperience or exposure to DRA model and regulatory frameworks in financial services\nStrong analytical skills ability to drive decisions using CAC, LTV, cohort analysis\nExperience in managing large budgets and optimizing for efficiency at scale\nStrong stakeholder management and ability to work across Product, Compliance, and Marketing teams.\n\nGood to Have\nExperience in high-scale consumer internet / fintech platforms\nExposure to fraud detection and traffic quality frameworks\nUnderstanding of compliance constraints in broking/financial products\n","description":"<div><b>Key Responsibilities:-</b></div><div><br></div><div><b>1. Channel Ownership &amp; Growth</b></div><div>Own end-to-end affiliate channel performance from partner onboarding to scale</div><div>Drive acquisition with a focus on quality metrics (IR FT), not just volume</div><div>Build a sustainable and scalable affiliate growth engine</div><div><b>2. Partner Ecosystem Development</b></div><div>Build and manage relationships with affiliate networks (vCommission, Admitad, etc.), fin-influencers, publishers, and deal platforms</div><div>Onboard and scale high-quality direct affiliates and strategic partners</div><div>Identify and unlock new affiliate growth opportunities (content, comparison platforms, communities, etc.)</div><div><b>3. DRA Channel Buildout</b></div><div>Set up and scale the DRA (Digital Referral Agent) channel</div><div>Ensure compliance with regulatory requirements and internal policies</div><div>Define onboarding, training, tracking, and payout mechanisms for DRAs</div><div><b>4. Performance &amp; Optimization</b></div><div>Optimize payouts, funnels, and landing journeys to improve CAC and conversion rates</div><div>Drive continuous experimentation across creatives, messaging, and partner cohorts</div><div>Improve affiliate-driven funnel metrics: Signup KYC IR FT</div><div><b>5. Analytics &amp; Governance</b></div><div>Own channel-level reporting: CAC, ROI, cohort performance, partner-level metrics</div><div>Implement strong tracking, attribution, and fraud detection mechanisms</div><div>Ensure traffic quality and prevent misuse or arbitrage</div><div><b>6. Cross-functional Collaboration</b></div><div>Work closely with Product, Marketing, Compliance, and Analytics teams</div><div>Influence onboarding flows and growth experiments for affiliate traffic</div><div>Align affiliate strategy with broader acquisition and business goals</div><div><br></div><div><br></div><div><b>Requirements</b></div><div>810 years of experience in affiliate / performance marketing, with&nbsp;<b>mandatory experience in stock broking / fintech</b></div><div>Strong understanding of broking acquisition funnels (Signup KYC IR First Trade)</div><div>Proven track record of scaling affiliate channels with measurable ROI</div><div>Hands-on experience with affiliate networks (vCommission, Admitad, Impact, etc.) and direct partnerships</div><div>Experience or exposure to&nbsp;<b>DRA model and regulatory frameworks</b>&nbsp;in financial services</div><div>Strong analytical skills ability to drive decisions using CAC, LTV, cohort analysis</div><div>Experience in managing large budgets and optimizing for efficiency at scale</div><div>Strong stakeholder management and ability to work across Product, Compliance, and Marketing teams.</div><div><br></div><div><b>Good to Have</b></div><div>Experience in high-scale consumer internet / fintech platforms</div><div>Exposure to fraud detection and traffic quality frameworks</div><div>Understanding of compliance constraints in broking/financial products</div>","id":"861b9aba-b3d5-4c96-8ccb-7f711d3c0ab3","lists":[],"text":"Growth Affiliates-Paytm Money","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Key Responsibilities:-</b></div><div><br></div><div><b>1. Channel Ownership &amp; Growth</b></div><div>Own end-to-end affiliate channel performance from partner onboarding to scale</div><div>Drive acquisition with a focus on quality metrics (IR FT), not just volume</div><div>Build a sustainable and scalable affiliate growth engine</div><div><b>2. Partner Ecosystem Development</b></div><div>Build and manage relationships with affiliate networks (vCommission, Admitad, etc.), fin-influencers, publishers, and deal platforms</div><div>Onboard and scale high-quality direct affiliates and strategic partners</div><div>Identify and unlock new affiliate growth opportunities (content, comparison platforms, communities, etc.)</div><div><b>3. DRA Channel Buildout</b></div><div>Set up and scale the DRA (Digital Referral Agent) channel</div><div>Ensure compliance with regulatory requirements and internal policies</div><div>Define onboarding, training, tracking, and payout mechanisms for DRAs</div><div><b>4. Performance &amp; Optimization</b></div><div>Optimize payouts, funnels, and landing journeys to improve CAC and conversion rates</div><div>Drive continuous experimentation across creatives, messaging, and partner cohorts</div><div>Improve affiliate-driven funnel metrics: Signup KYC IR FT</div><div><b>5. Analytics &amp; Governance</b></div><div>Own channel-level reporting: CAC, ROI, cohort performance, partner-level metrics</div><div>Implement strong tracking, attribution, and fraud detection mechanisms</div><div>Ensure traffic quality and prevent misuse or arbitrage</div><div><b>6. Cross-functional Collaboration</b></div><div>Work closely with Product, Marketing, Compliance, and Analytics teams</div><div>Influence onboarding flows and growth experiments for affiliate traffic</div><div>Align affiliate strategy with broader acquisition and business goals</div><div><br></div><div><br></div><div><b>Requirements</b></div><div>810 years of experience in affiliate / performance marketing, with&nbsp;<b>mandatory experience in stock broking / fintech</b></div><div>Strong understanding of broking acquisition funnels (Signup KYC IR First Trade)</div><div>Proven track record of scaling affiliate channels with measurable ROI</div><div>Hands-on experience with affiliate networks (vCommission, Admitad, Impact, etc.) and direct partnerships</div><div>Experience or exposure to&nbsp;<b>DRA model and regulatory frameworks</b>&nbsp;in financial services</div><div>Strong analytical skills ability to drive decisions using CAC, LTV, cohort analysis</div><div>Experience in managing large budgets and optimizing for efficiency at scale</div><div>Strong stakeholder management and ability to work across Product, Compliance, and Marketing teams.</div><div><br></div><div><b>Good to Have</b></div><div>Experience in high-scale consumer internet / fintech platforms</div><div>Exposure to fraud detection and traffic quality frameworks</div><div>Understanding of compliance constraints in broking/financial products</div>","descriptionBodyPlain":"Key Responsibilities:-\n\n1. Channel Ownership & Growth\nOwn end-to-end affiliate channel performance from partner onboarding to scale\nDrive acquisition with a focus on quality metrics (IR FT), not just volume\nBuild a sustainable and scalable affiliate growth engine\n2. Partner Ecosystem Development\nBuild and manage relationships with affiliate networks (vCommission, Admitad, etc.), fin-influencers, publishers, and deal platforms\nOnboard and scale high-quality direct affiliates and strategic partners\nIdentify and unlock new affiliate growth opportunities (content, comparison platforms, communities, etc.)\n3. DRA Channel Buildout\nSet up and scale the DRA (Digital Referral Agent) channel\nEnsure compliance with regulatory requirements and internal policies\nDefine onboarding, training, tracking, and payout mechanisms for DRAs\n4. Performance & Optimization\nOptimize payouts, funnels, and landing journeys to improve CAC and conversion rates\nDrive continuous experimentation across creatives, messaging, and partner cohorts\nImprove affiliate-driven funnel metrics: Signup KYC IR FT\n5. Analytics & Governance\nOwn channel-level reporting: CAC, ROI, cohort performance, partner-level metrics\nImplement strong tracking, attribution, and fraud detection mechanisms\nEnsure traffic quality and prevent misuse or arbitrage\n6. Cross-functional Collaboration\nWork closely with Product, Marketing, Compliance, and Analytics teams\nInfluence onboarding flows and growth experiments for affiliate traffic\nAlign affiliate strategy with broader acquisition and business goals\n\n\nRequirements\n810 years of experience in affiliate / performance marketing, with mandatory experience in stock broking / fintech\nStrong understanding of broking acquisition funnels (Signup KYC IR First Trade)\nProven track record of scaling affiliate channels with measurable ROI\nHands-on experience with affiliate networks (vCommission, Admitad, Impact, etc.) and direct partnerships\nExperience or exposure to DRA model and regulatory frameworks in financial services\nStrong analytical skills ability to drive decisions using CAC, LTV, cohort analysis\nExperience in managing large budgets and optimizing for efficiency at scale\nStrong stakeholder management and ability to work across Product, Compliance, and Marketing teams.\n\nGood to Have\nExperience in high-scale consumer internet / fintech platforms\nExposure to fraud detection and traffic quality frameworks\nUnderstanding of compliance constraints in broking/financial products\n","hostedUrl":"https://jobs.lever.co/paytm/861b9aba-b3d5-4c96-8ccb-7f711d3c0ab3","applyUrl":"https://jobs.lever.co/paytm/861b9aba-b3d5-4c96-8ccb-7f711d3c0ab3/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Growth","location":"Noida, Uttar Pradesh","team":"Lending","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1791204352905,"descriptionPlain":"About Us: \nPaytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.\n\nAbout the role:\nYou will own the campaigns that turn our merchant base into active borrowers. That means designing, launching and optimising multi-channel campaigns that drive loan eligibility checks, applications,disbursals and repeat borrowing among small businesses — kirana stores, retailers, restaurants and service merchants who accept payments on our platform.\nYou will work closely with Product, Risk, Credit, Analytics, Sales to grow disbursals while keeping acquisition costs in check.\n\nWhat you will do:\n• Own the campaign calendar for merchant lending: new-to-credit acquisition, pre-approved offer activation, top-ups, renewals and win-back of dormant borrowers.\n• Plan and run campaigns across push notifications, SMS, WhatsApp, email, in-app banners, IVR/outbound calling and the field sales force.\n• Build merchant segments using transaction volumes, tenure, category, geography and eligibility, and tailor offers and messaging to each.\n• Design and run A/B tests on creatives, copy, offer framing, timing and channel mix; scale what works and kill what doesn't.\n• Track the full funnel — reach, click, eligibility check, application, KYC, sanction, disbursal — and fix the biggest drop-offs with Product and Ops.\n• Manage campaign budgets and incentives (cashback, fee waivers, interest-rate offers) against clear CAC and ROI targets.\n• Coordinate with lending partners on offer constructs, approved bases and co-branded communication.\n• Ensure every communication complies with RBI Digital Lending Guidelines, fair-practice codes and partner brand rules (KFS, APR disclosure, no misleading claims).\n• Run festive and seasonal pushes (Diwali, wedding season, quarter-ends) when merchant working-capital needs peak.\n• Report weekly on campaign performance and share learnings with leadership. Key metrics you will own\n• Disbursal volume and count driven by campaigns\n• Funnel conversion rates (offer view → application → disbursal)\n• Cost per disbursal and campaign ROI\n• Repeat / renewal borrowing rate\n\nWhat we are looking for:\n• 4–7 years in growth, lifecycle . Hands-on experience running CRM campaigns on tools such as CleverTap, MoEngage, WebEngage, Braze or Netcore.\n• Comfort with data: you can write basic SQL or work fluently with dashboards and Excel to analyse campaign results.\n• Strong grasp of experimentation: control groups, sample sizes, incrementality.\n• Ability to manage many stakeholders and move fast in a high-ownership environment.\n\n\n \n","description":"<div><b>About Us:&nbsp;</b></div><div>Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.</div><div><br></div><div><b>About the role:</b></div><div>You will own the campaigns that turn our merchant base into active borrowers. That means designing, launching and optimising multi-channel campaigns that drive loan eligibility checks, applications,disbursals and repeat borrowing among small businesses — kirana stores, retailers, restaurants and service merchants who accept payments on our platform.</div><div>You will work closely with Product, Risk, Credit, Analytics, Sales to grow disbursals while keeping acquisition costs in check.</div><div><br></div><div><b>What you will do:</b></div><div>• Own the campaign calendar for merchant lending: new-to-credit acquisition, pre-approved offer activation, top-ups, renewals and win-back of dormant borrowers.</div><div>• Plan and run campaigns across push notifications, SMS, WhatsApp, email, in-app banners, IVR/outbound calling and the field sales force.</div><div>• Build merchant segments using transaction volumes, tenure, category, geography and eligibility, and tailor offers and messaging to each.</div><div>• Design and run A/B tests on creatives, copy, offer framing, timing and channel mix; scale what works and kill what doesn't.</div><div>• Track the full funnel — reach, click, eligibility check, application, KYC, sanction, disbursal — and fix the biggest drop-offs with Product and Ops.</div><div>• Manage campaign budgets and incentives (cashback, fee waivers, interest-rate offers) against clear CAC and ROI targets.</div><div>• Coordinate with lending partners on offer constructs, approved bases and co-branded communication.</div><div>• Ensure every communication complies with RBI Digital Lending Guidelines, fair-practice codes and partner brand rules (KFS, APR disclosure, no misleading claims).</div><div>• Run festive and seasonal pushes (Diwali, wedding season, quarter-ends) when merchant working-capital needs peak.</div><div>• Report weekly on campaign performance and share learnings with leadership. Key metrics you will own</div><div>• Disbursal volume and count driven by campaigns</div><div>• Funnel conversion rates (offer view → application → disbursal)</div><div>• Cost per disbursal and campaign ROI</div><div>• Repeat / renewal borrowing rate</div><div><br></div><div><b>What we are looking for:</b></div><div>• 4–7 years in growth, lifecycle . Hands-on experience running CRM campaigns on tools such as CleverTap, MoEngage, WebEngage, Braze or Netcore.</div><div>• Comfort with data: you can write basic SQL or work fluently with dashboards and Excel to analyse campaign results.</div><div>• Strong grasp of experimentation: control groups, sample sizes, incrementality.</div><div>• Ability to manage many stakeholders and move fast in a high-ownership environment.</div><div><br></div><div><br></div><div>&nbsp;</div>","id":"8189b29c-887f-477d-8db6-dbde30065e8c","lists":[],"text":"Growth Management - Merchant Lending (AM/DM)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:&nbsp;</b></div><div>Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.</div><div><br></div><div><b>About the role:</b></div><div>You will own the campaigns that turn our merchant base into active borrowers. That means designing, launching and optimising multi-channel campaigns that drive loan eligibility checks, applications,disbursals and repeat borrowing among small businesses — kirana stores, retailers, restaurants and service merchants who accept payments on our platform.</div><div>You will work closely with Product, Risk, Credit, Analytics, Sales to grow disbursals while keeping acquisition costs in check.</div><div><br></div><div><b>What you will do:</b></div><div>• Own the campaign calendar for merchant lending: new-to-credit acquisition, pre-approved offer activation, top-ups, renewals and win-back of dormant borrowers.</div><div>• Plan and run campaigns across push notifications, SMS, WhatsApp, email, in-app banners, IVR/outbound calling and the field sales force.</div><div>• Build merchant segments using transaction volumes, tenure, category, geography and eligibility, and tailor offers and messaging to each.</div><div>• Design and run A/B tests on creatives, copy, offer framing, timing and channel mix; scale what works and kill what doesn't.</div><div>• Track the full funnel — reach, click, eligibility check, application, KYC, sanction, disbursal — and fix the biggest drop-offs with Product and Ops.</div><div>• Manage campaign budgets and incentives (cashback, fee waivers, interest-rate offers) against clear CAC and ROI targets.</div><div>• Coordinate with lending partners on offer constructs, approved bases and co-branded communication.</div><div>• Ensure every communication complies with RBI Digital Lending Guidelines, fair-practice codes and partner brand rules (KFS, APR disclosure, no misleading claims).</div><div>• Run festive and seasonal pushes (Diwali, wedding season, quarter-ends) when merchant working-capital needs peak.</div><div>• Report weekly on campaign performance and share learnings with leadership. Key metrics you will own</div><div>• Disbursal volume and count driven by campaigns</div><div>• Funnel conversion rates (offer view → application → disbursal)</div><div>• Cost per disbursal and campaign ROI</div><div>• Repeat / renewal borrowing rate</div><div><br></div><div><b>What we are looking for:</b></div><div>• 4–7 years in growth, lifecycle . Hands-on experience running CRM campaigns on tools such as CleverTap, MoEngage, WebEngage, Braze or Netcore.</div><div>• Comfort with data: you can write basic SQL or work fluently with dashboards and Excel to analyse campaign results.</div><div>• Strong grasp of experimentation: control groups, sample sizes, incrementality.</div><div>• Ability to manage many stakeholders and move fast in a high-ownership environment.</div><div><br></div><div><br></div><div>&nbsp;</div>","descriptionBodyPlain":"About Us: \nPaytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.\n\nAbout the role:\nYou will own the campaigns that turn our merchant base into active borrowers. That means designing, launching and optimising multi-channel campaigns that drive loan eligibility checks, applications,disbursals and repeat borrowing among small businesses — kirana stores, retailers, restaurants and service merchants who accept payments on our platform.\nYou will work closely with Product, Risk, Credit, Analytics, Sales to grow disbursals while keeping acquisition costs in check.\n\nWhat you will do:\n• Own the campaign calendar for merchant lending: new-to-credit acquisition, pre-approved offer activation, top-ups, renewals and win-back of dormant borrowers.\n• Plan and run campaigns across push notifications, SMS, WhatsApp, email, in-app banners, IVR/outbound calling and the field sales force.\n• Build merchant segments using transaction volumes, tenure, category, geography and eligibility, and tailor offers and messaging to each.\n• Design and run A/B tests on creatives, copy, offer framing, timing and channel mix; scale what works and kill what doesn't.\n• Track the full funnel — reach, click, eligibility check, application, KYC, sanction, disbursal — and fix the biggest drop-offs with Product and Ops.\n• Manage campaign budgets and incentives (cashback, fee waivers, interest-rate offers) against clear CAC and ROI targets.\n• Coordinate with lending partners on offer constructs, approved bases and co-branded communication.\n• Ensure every communication complies with RBI Digital Lending Guidelines, fair-practice codes and partner brand rules (KFS, APR disclosure, no misleading claims).\n• Run festive and seasonal pushes (Diwali, wedding season, quarter-ends) when merchant working-capital needs peak.\n• Report weekly on campaign performance and share learnings with leadership. Key metrics you will own\n• Disbursal volume and count driven by campaigns\n• Funnel conversion rates (offer view → application → disbursal)\n• Cost per disbursal and campaign ROI\n• Repeat / renewal borrowing rate\n\nWhat we are looking for:\n• 4–7 years in growth, lifecycle . Hands-on experience running CRM campaigns on tools such as CleverTap, MoEngage, WebEngage, Braze or Netcore.\n• Comfort with data: you can write basic SQL or work fluently with dashboards and Excel to analyse campaign results.\n• Strong grasp of experimentation: control groups, sample sizes, incrementality.\n• Ability to manage many stakeholders and move fast in a high-ownership environment.\n\n\n \n","hostedUrl":"https://jobs.lever.co/paytm/8189b29c-887f-477d-8db6-dbde30065e8c","applyUrl":"https://jobs.lever.co/paytm/8189b29c-887f-477d-8db6-dbde30065e8c/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Growth","location":"Bangalore, Karnataka","team":"Lending","allLocations":["Bangalore, Karnataka"]},"createdAt":1791274944284,"descriptionPlain":"About Us: \nPaytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.\n\nAbout the role\nOperate at the intersection of product, analytics and growth for our merchant lending business.\n\nWhat you will do\n• Own the end-to-end lending funnel in the app: offer discovery, eligibility, application, KYC, e-sign/e-mandate, disbursal, repayment and repeat borrowing.\n• Dig into data to diagnose funnel leaks, cohort behaviour and segment-level differences, and turn findings into a prioritised growth roadmap.\n• Define the growth hypotheses, write BRDs and work with product/ engineering and design to ship features — smarter offer placement, pre-filled applications, faster KYC, one-tap top-ups, renewal nudges.\n• Design and analyse A/B tests rigorously: hypothesis, sample size, guardrail metrics, statistical significance, and incrementality.\n• Build and maintain the metrics framework and dashboards for merchant lending (north-star, input metrics, cohort views).\n• Work with Campaigns/CRM to make product surfaces and lifecycle communication work together.\n• Coordinate closely with the Product team on roadmap priorities, and with the Data Warehouse (DWH) / data engineering team to define events, data models and pipelines so lending metrics are accurate, timely and self-serve.\n• Drive AI and automation across growth workflows — e.g. automated segmentation and offer targeting, propensity models for who to nudge and when, auto-generated reports and alerts, and AI-assisted merchant communication — reducing manual effort and speeding up experiments.\n• Talk to merchants regularly — calls, field visits, user research — to keep the roadmap grounded in real needs.\n\nWhat we are looking for\n• 5–8 years across product management, growth or product analytics\n• Strong analytical skills\n• Deep comfort with experimentation design and statistics.\n• Clear writing and structured thinking; able to make a data-backed case to leadership.\n• High ownership, bias for action and comfort with ambiguity.\n\nWhy join us \n1. A collaborative output driven program that brings cohesiveness across businesses through technology.\n2. Improve the average revenue per use by increasing the cross-sell opportunities.\n3. A solid 360 feedback from your peer teams on your support of their goals.\n4. Respect, that is earned, not demanded from your peers and manager.\n \nCompensation: \nIf you are the right fit, we believe in creating wealth for you.\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us:&nbsp;</b></div><div>Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.</div><div><br></div><div><b>About the role</b></div><div>Operate at the intersection of product, analytics and growth for our merchant lending business.</div><div><br></div><div><b>What you will do</b></div><div>• Own the end-to-end lending funnel in the app: offer discovery, eligibility, application, KYC, e-sign/e-mandate, disbursal, repayment and repeat borrowing.</div><div>• Dig into data to diagnose funnel leaks, cohort behaviour and segment-level differences, and turn findings into a prioritised growth roadmap.</div><div>• Define the growth hypotheses, write BRDs and work with product/ engineering and design to ship features — smarter offer placement, pre-filled applications, faster KYC, one-tap top-ups, renewal nudges.</div><div>• Design and analyse A/B tests rigorously: hypothesis, sample size, guardrail metrics, statistical significance, and incrementality.</div><div>• Build and maintain the metrics framework and dashboards for merchant lending (north-star, input metrics, cohort views).</div><div>• Work with Campaigns/CRM to make product surfaces and lifecycle communication work together.</div><div>• Coordinate closely with the Product team on roadmap priorities, and with the Data Warehouse (DWH) / data engineering team to define events, data models and pipelines so lending metrics are accurate, timely and self-serve.</div><div>• Drive AI and automation across growth workflows — e.g. automated segmentation and offer targeting, propensity models for who to nudge and when, auto-generated reports and alerts, and AI-assisted merchant communication — reducing manual effort and speeding up experiments.</div><div>• Talk to merchants regularly — calls, field visits, user research — to keep the roadmap grounded in real needs.</div><div><br></div><div><b>What we are looking for</b></div><div>• 5–8 years across product management, growth or product analytics</div><div>• Strong analytical skills</div><div>• Deep comfort with experimentation design and statistics.</div><div>• Clear writing and structured thinking; able to make a data-backed case to leadership.</div><div>• High ownership, bias for action and comfort with ambiguity.</div><div><br></div><div><b>Why join us&nbsp;</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology.</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities.</div><div>3. A solid 360 feedback from your peer teams on your support of their goals.</div><div>4. Respect, that is earned, not demanded from your peers and manager.</div><div>&nbsp;</div><div><b>Compensation:&nbsp;</b></div><div>If you are the right fit, we believe in creating wealth for you.</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp;amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"c2fc6a36-bbb3-44bb-88ca-e41f4ffc7119","lists":[],"text":"Growth Management - Merchant Lending (GM/DGM)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:&nbsp;</b></div><div>Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.</div><div><br></div><div><b>About the role</b></div><div>Operate at the intersection of product, analytics and growth for our merchant lending business.</div><div><br></div><div><b>What you will do</b></div><div>• Own the end-to-end lending funnel in the app: offer discovery, eligibility, application, KYC, e-sign/e-mandate, disbursal, repayment and repeat borrowing.</div><div>• Dig into data to diagnose funnel leaks, cohort behaviour and segment-level differences, and turn findings into a prioritised growth roadmap.</div><div>• Define the growth hypotheses, write BRDs and work with product/ engineering and design to ship features — smarter offer placement, pre-filled applications, faster KYC, one-tap top-ups, renewal nudges.</div><div>• Design and analyse A/B tests rigorously: hypothesis, sample size, guardrail metrics, statistical significance, and incrementality.</div><div>• Build and maintain the metrics framework and dashboards for merchant lending (north-star, input metrics, cohort views).</div><div>• Work with Campaigns/CRM to make product surfaces and lifecycle communication work together.</div><div>• Coordinate closely with the Product team on roadmap priorities, and with the Data Warehouse (DWH) / data engineering team to define events, data models and pipelines so lending metrics are accurate, timely and self-serve.</div><div>• Drive AI and automation across growth workflows — e.g. automated segmentation and offer targeting, propensity models for who to nudge and when, auto-generated reports and alerts, and AI-assisted merchant communication — reducing manual effort and speeding up experiments.</div><div>• Talk to merchants regularly — calls, field visits, user research — to keep the roadmap grounded in real needs.</div><div><br></div><div><b>What we are looking for</b></div><div>• 5–8 years across product management, growth or product analytics</div><div>• Strong analytical skills</div><div>• Deep comfort with experimentation design and statistics.</div><div>• Clear writing and structured thinking; able to make a data-backed case to leadership.</div><div>• High ownership, bias for action and comfort with ambiguity.</div><div><br></div><div><b>Why join us&nbsp;</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology.</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities.</div><div>3. A solid 360 feedback from your peer teams on your support of their goals.</div><div>4. Respect, that is earned, not demanded from your peers and manager.</div><div>&nbsp;</div><div><b>Compensation:&nbsp;</b></div><div>If you are the right fit, we believe in creating wealth for you.</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp;amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us: \nPaytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.\n\nAbout the role\nOperate at the intersection of product, analytics and growth for our merchant lending business.\n\nWhat you will do\n• Own the end-to-end lending funnel in the app: offer discovery, eligibility, application, KYC, e-sign/e-mandate, disbursal, repayment and repeat borrowing.\n• Dig into data to diagnose funnel leaks, cohort behaviour and segment-level differences, and turn findings into a prioritised growth roadmap.\n• Define the growth hypotheses, write BRDs and work with product/ engineering and design to ship features — smarter offer placement, pre-filled applications, faster KYC, one-tap top-ups, renewal nudges.\n• Design and analyse A/B tests rigorously: hypothesis, sample size, guardrail metrics, statistical significance, and incrementality.\n• Build and maintain the metrics framework and dashboards for merchant lending (north-star, input metrics, cohort views).\n• Work with Campaigns/CRM to make product surfaces and lifecycle communication work together.\n• Coordinate closely with the Product team on roadmap priorities, and with the Data Warehouse (DWH) / data engineering team to define events, data models and pipelines so lending metrics are accurate, timely and self-serve.\n• Drive AI and automation across growth workflows — e.g. automated segmentation and offer targeting, propensity models for who to nudge and when, auto-generated reports and alerts, and AI-assisted merchant communication — reducing manual effort and speeding up experiments.\n• Talk to merchants regularly — calls, field visits, user research — to keep the roadmap grounded in real needs.\n\nWhat we are looking for\n• 5–8 years across product management, growth or product analytics\n• Strong analytical skills\n• Deep comfort with experimentation design and statistics.\n• Clear writing and structured thinking; able to make a data-backed case to leadership.\n• High ownership, bias for action and comfort with ambiguity.\n\nWhy join us \n1. A collaborative output driven program that brings cohesiveness across businesses through technology.\n2. Improve the average revenue per use by increasing the cross-sell opportunities.\n3. A solid 360 feedback from your peer teams on your support of their goals.\n4. Respect, that is earned, not demanded from your peers and manager.\n \nCompensation: \nIf you are the right fit, we believe in creating wealth for you.\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/c2fc6a36-bbb3-44bb-88ca-e41f4ffc7119","applyUrl":"https://jobs.lever.co/paytm/c2fc6a36-bbb3-44bb-88ca-e41f4ffc7119/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Growth","location":"Noida, Uttar Pradesh","team":"Telco","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1790057714546,"descriptionPlain":"About Paytm Group:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Team:\nOur Key Offerings are divided into 5 broad categories as follows:\n• Entertainment\n• Digital Platforms\n• CVM Solutions\n• Enterprise Services\n• Financial Platforms\n\nOne97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more\n\nRole Overview:\nWe are looking for a data-driven Growth to support our mobile app and SuperApp ecosystem. The role combines analytical rigor with hands-on execution, focusing on user acquisition, retention, engagement, and GTM strategy optimization. The ideal candidate will be comfortable analyzing campaigns, evaluating go-to-market plans, and identifying actionable opportunities for growth.\n\nKey Responsibilities:\n*Growth Analysis & Insights:\n-Analyze campaign performance (push notifications, in-app messages, email,\n   SMS, partnerships) and track conversion KPIs.\n-Monitor retention, reactivation, and engagement metrics, including feature\n   adoption, transaction frequency, and monetization flows.\n-Conduct funnel and cohort analyses to identify bottlenecks in user journeys     \n   and growth opportunities.\n-Track campaign ROI, cost per acquisition (CPA), activation rate, referral\n    conversion, and other key growth indicators.\n\n*GTM Strategy Support:\n-Assist in designing, executing, and analyzing go-to-market plans for new\n   features, wallet flows, or app integrations.\n-Evaluate the effectiveness of promotional campaigns, incentive programs,    \n   and partnerships in driving adoption.\n-Monitor competitive offerings and market trends to optimize GTM timing,\n    messaging, and channel strategy.\n\n*Campaign Execution & Optimization:\n-Support A/B testing and experimentation for messaging, incentives, and   \n   feature launches.\n-Recommend optimizations based on campaign performance and user   \n   behavior insights.\n-Collaborate with product, marketing, and operations teams to ensure growth\n   initiatives are aligned with overall strategy.\n\n*Reporting & Documentation:\n-Prepare clear, actionable reports highlighting growth insights, GTM\n    performance, and recommended strategies.\n-Maintain dashboards for campaign KPIs, GTM success metrics, and feature\n    adoption.\n-Document learnings from experiments and campaigns for continuous\n    improvement.\n\nKey Skills & Requirements:\n● 2–4 years of experience in Growth, Product Growth, Digital Marketing, CRM,\n   Lifecycle Marketing, Product Marketing, or a similar role.\n● Strong understanding of customer funnels and growth metrics.\n● Experience in planning and executing customer campaigns.\n● Strong analytical and problem-solving skills.\n● Good understanding of customer segmentation and lifecycle marketing.\n● Comfortable working with Excel / Google Sheets and dashboards.\n● Basic understanding of GA4, Looker Studio, or other analytics tools is\n    preferred.\n● Strong communication and stakeholder management skills.\n● Ability to manage multiple projects and deadlines simultaneously.\n● Strong ownership and execution mindset.\n","description":"<div><b>About Paytm Group:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Team:</b></div><div>Our Key Offerings are divided into 5 broad categories as follows:</div><div>• Entertainment</div><div>• Digital Platforms</div><div>• CVM Solutions</div><div>• Enterprise Services</div><div>• Financial Platforms</div><div><br></div><div>One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more</div><div><br></div><div><b>Role Overview:</b></div><div>We are looking for a data-driven Growth to support our mobile app and SuperApp ecosystem. The role combines analytical rigor with hands-on execution, focusing on user acquisition, retention, engagement, and GTM strategy optimization. The ideal candidate will be comfortable analyzing campaigns, evaluating go-to-market plans, and identifying actionable opportunities for growth.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>*<b>Growth Analysis &amp; Insights:</b></div><div>-Analyze campaign performance (push notifications, in-app messages, email,</div><div>   SMS, partnerships) and track conversion KPIs.</div><div>-Monitor retention, reactivation, and engagement metrics, including feature</div><div>   adoption, transaction frequency, and monetization flows.</div><div>-Conduct funnel and cohort analyses to identify bottlenecks in user journeys     </div><div>   and growth opportunities.</div><div>-Track campaign ROI, cost per acquisition (CPA), activation rate, referral</div><div>    conversion, and other key growth indicators.</div><div><br></div><div>*<b>GTM Strategy Support:</b></div><div>-Assist in designing, executing, and analyzing go-to-market plans for new</div><div>   features, wallet flows, or app integrations.</div><div>-Evaluate the effectiveness of promotional campaigns, incentive programs,    </div><div>   and partnerships in driving adoption.</div><div>-Monitor competitive offerings and market trends to optimize GTM timing,</div><div>    messaging, and channel strategy.</div><div><br></div><div>*<b>Campaign Execution &amp; Optimization:</b></div><div>-Support A/B testing and experimentation for messaging, incentives, and   </div><div>   feature launches.</div><div>-Recommend optimizations based on campaign performance and user   </div><div>   behavior insights.</div><div>-Collaborate with product, marketing, and operations teams to ensure growth</div><div>   initiatives are aligned with overall strategy.</div><div><br></div><div>*<b>Reporting &amp; Documentation:</b></div><div>-Prepare clear, actionable reports highlighting growth insights, GTM</div><div>    performance, and recommended strategies.</div><div>-Maintain dashboards for campaign KPIs, GTM success metrics, and feature</div><div>    adoption.</div><div>-Document learnings from experiments and campaigns for continuous</div><div>    improvement.</div><div><br></div><div><b>Key Skills &amp; Requirements:</b></div><div>● 2–4 years of experience in Growth, Product Growth, Digital Marketing, CRM,</div><div>   Lifecycle Marketing, Product Marketing, or a similar role.</div><div>● Strong understanding of customer funnels and growth metrics.</div><div>● Experience in planning and executing customer campaigns.</div><div>● Strong analytical and problem-solving skills.</div><div>● Good understanding of customer segmentation and lifecycle marketing.</div><div>● Comfortable working with Excel / Google Sheets and dashboards.</div><div>● Basic understanding of GA4, Looker Studio, or other analytics tools is</div><div>    preferred.</div><div>● Strong communication and stakeholder management skills.</div><div>● Ability to manage multiple projects and deadlines simultaneously.</div><div>● Strong ownership and execution mindset.</div>","id":"f9b0515d-3760-4bba-a564-74aa2b192668","lists":[],"text":"Growth Management - Telco I Experience 2-4 Years","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm Group:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Team:</b></div><div>Our Key Offerings are divided into 5 broad categories as follows:</div><div>• Entertainment</div><div>• Digital Platforms</div><div>• CVM Solutions</div><div>• Enterprise Services</div><div>• Financial Platforms</div><div><br></div><div>One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more</div><div><br></div><div><b>Role Overview:</b></div><div>We are looking for a data-driven Growth to support our mobile app and SuperApp ecosystem. The role combines analytical rigor with hands-on execution, focusing on user acquisition, retention, engagement, and GTM strategy optimization. The ideal candidate will be comfortable analyzing campaigns, evaluating go-to-market plans, and identifying actionable opportunities for growth.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>*<b>Growth Analysis &amp; Insights:</b></div><div>-Analyze campaign performance (push notifications, in-app messages, email,</div><div>   SMS, partnerships) and track conversion KPIs.</div><div>-Monitor retention, reactivation, and engagement metrics, including feature</div><div>   adoption, transaction frequency, and monetization flows.</div><div>-Conduct funnel and cohort analyses to identify bottlenecks in user journeys     </div><div>   and growth opportunities.</div><div>-Track campaign ROI, cost per acquisition (CPA), activation rate, referral</div><div>    conversion, and other key growth indicators.</div><div><br></div><div>*<b>GTM Strategy Support:</b></div><div>-Assist in designing, executing, and analyzing go-to-market plans for new</div><div>   features, wallet flows, or app integrations.</div><div>-Evaluate the effectiveness of promotional campaigns, incentive programs,    </div><div>   and partnerships in driving adoption.</div><div>-Monitor competitive offerings and market trends to optimize GTM timing,</div><div>    messaging, and channel strategy.</div><div><br></div><div>*<b>Campaign Execution &amp; Optimization:</b></div><div>-Support A/B testing and experimentation for messaging, incentives, and   </div><div>   feature launches.</div><div>-Recommend optimizations based on campaign performance and user   </div><div>   behavior insights.</div><div>-Collaborate with product, marketing, and operations teams to ensure growth</div><div>   initiatives are aligned with overall strategy.</div><div><br></div><div>*<b>Reporting &amp; Documentation:</b></div><div>-Prepare clear, actionable reports highlighting growth insights, GTM</div><div>    performance, and recommended strategies.</div><div>-Maintain dashboards for campaign KPIs, GTM success metrics, and feature</div><div>    adoption.</div><div>-Document learnings from experiments and campaigns for continuous</div><div>    improvement.</div><div><br></div><div><b>Key Skills &amp; Requirements:</b></div><div>● 2–4 years of experience in Growth, Product Growth, Digital Marketing, CRM,</div><div>   Lifecycle Marketing, Product Marketing, or a similar role.</div><div>● Strong understanding of customer funnels and growth metrics.</div><div>● Experience in planning and executing customer campaigns.</div><div>● Strong analytical and problem-solving skills.</div><div>● Good understanding of customer segmentation and lifecycle marketing.</div><div>● Comfortable working with Excel / Google Sheets and dashboards.</div><div>● Basic understanding of GA4, Looker Studio, or other analytics tools is</div><div>    preferred.</div><div>● Strong communication and stakeholder management skills.</div><div>● Ability to manage multiple projects and deadlines simultaneously.</div><div>● Strong ownership and execution mindset.</div>","descriptionBodyPlain":"About Paytm Group:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Team:\nOur Key Offerings are divided into 5 broad categories as follows:\n• Entertainment\n• Digital Platforms\n• CVM Solutions\n• Enterprise Services\n• Financial Platforms\n\nOne97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more\n\nRole Overview:\nWe are looking for a data-driven Growth to support our mobile app and SuperApp ecosystem. The role combines analytical rigor with hands-on execution, focusing on user acquisition, retention, engagement, and GTM strategy optimization. The ideal candidate will be comfortable analyzing campaigns, evaluating go-to-market plans, and identifying actionable opportunities for growth.\n\nKey Responsibilities:\n*Growth Analysis & Insights:\n-Analyze campaign performance (push notifications, in-app messages, email,\n   SMS, partnerships) and track conversion KPIs.\n-Monitor retention, reactivation, and engagement metrics, including feature\n   adoption, transaction frequency, and monetization flows.\n-Conduct funnel and cohort analyses to identify bottlenecks in user journeys     \n   and growth opportunities.\n-Track campaign ROI, cost per acquisition (CPA), activation rate, referral\n    conversion, and other key growth indicators.\n\n*GTM Strategy Support:\n-Assist in designing, executing, and analyzing go-to-market plans for new\n   features, wallet flows, or app integrations.\n-Evaluate the effectiveness of promotional campaigns, incentive programs,    \n   and partnerships in driving adoption.\n-Monitor competitive offerings and market trends to optimize GTM timing,\n    messaging, and channel strategy.\n\n*Campaign Execution & Optimization:\n-Support A/B testing and experimentation for messaging, incentives, and   \n   feature launches.\n-Recommend optimizations based on campaign performance and user   \n   behavior insights.\n-Collaborate with product, marketing, and operations teams to ensure growth\n   initiatives are aligned with overall strategy.\n\n*Reporting & Documentation:\n-Prepare clear, actionable reports highlighting growth insights, GTM\n    performance, and recommended strategies.\n-Maintain dashboards for campaign KPIs, GTM success metrics, and feature\n    adoption.\n-Document learnings from experiments and campaigns for continuous\n    improvement.\n\nKey Skills & Requirements:\n● 2–4 years of experience in Growth, Product Growth, Digital Marketing, CRM,\n   Lifecycle Marketing, Product Marketing, or a similar role.\n● Strong understanding of customer funnels and growth metrics.\n● Experience in planning and executing customer campaigns.\n● Strong analytical and problem-solving skills.\n● Good understanding of customer segmentation and lifecycle marketing.\n● Comfortable working with Excel / Google Sheets and dashboards.\n● Basic understanding of GA4, Looker Studio, or other analytics tools is\n    preferred.\n● Strong communication and stakeholder management skills.\n● Ability to manage multiple projects and deadlines simultaneously.\n● Strong ownership and execution mindset.\n","hostedUrl":"https://jobs.lever.co/paytm/f9b0515d-3760-4bba-a564-74aa2b192668","applyUrl":"https://jobs.lever.co/paytm/f9b0515d-3760-4bba-a564-74aa2b192668/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Growth","location":"Bangalore, Karnataka","team":"User Growth","allLocations":["Bangalore, Karnataka","Mumbai, Maharashtra","Hyderabad, Telangana","Noida, Uttar Pradesh"]},"createdAt":1783331200662,"descriptionPlain":"About Paytm:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nRole Overview\n\nThe City Growth Manager will own the charter of growing Paytm’s consumer market share within their focus cities. The mandate is to decode local market dynamics, consumer behavior, and competitive activity to identify untapped growth opportunities, and convert these insights into targeted plans that increase transacting users, usage frequency, and wallet share for Paytm.\n\nKey Responsibilities\n\n• Track city-level market share, category penetration, and competitive intensity in UPI and other products to identify Paytm’s growth white spaces.\n• Leverage internal and 3P data, cohort trends, and on-ground market intelligence to size growth opportunities and prioritise the highest-impact levers for the city.\n• Design and execute city-specific growth plans. Targeted campaigns, offers, and hyperlocal activations to grow transacting users and spend share.\n• Identify and evaluate hyperlocal growth levers, including local partnerships, community-led activations, local influencers and city-specific promotions.\n• Run structured pilots and experiments to validate new growth levers before scaling them city-wide or replicating them across other focus cities.\n• Personalise the lifecycle communication, nudges, and offers to local preferences\n• Partner with product, marketing, operations team to convert city-level insights into action plans, product asks, and campaign briefs.\n• Own city-level growth dashboards and MIS, tracking change in KPIs incl. market share, transacting users, transaction/ revenue per user, user retention.\n• Conduct regular business reviews with leadership, highlighting progress against the growth plan, key metrics, and outcomes from growth pilots/ experiments.\n\nWhat We’re Looking For\n\n•3+ years of experience in Growth, Business Strategy, or Consulting roles\n• Prior experience in B2C consumer internet, fintech, payments, or e-commerce preferred.\n• Strong analytical ability and experience with market sizing, funnel and cohort analysis. SQL/ Excel proficiency preferred.\n• High ownership mindset, bias for action, and an experimental approach.\n• Strong stakeholder management skills to work with cross-functional teams and partners.\n\nWhy join us\n\n•A collaborative output driven program that brings cohesiveness across businesses through technology·\n•Improve the average revenue per use by increasing the cross-sell opportunities·\n•A solid 360 feedback from your peer teams on your support of their goals·\n•Respect, that is earned, not demanded from your peers and manager.\n\nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! \n","description":"<div><b style=\"font-size: 16px;\">About Paytm:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">Role Overview</b></div><div><br></div><div><span style=\"font-size: 16px;\">The City Growth Manager will own the charter of growing Paytm’s consumer market share within their focus cities. The mandate is to decode local market dynamics, consumer behavior, and competitive activity to identify untapped growth opportunities, and convert these insights into targeted plans that increase transacting users, usage frequency, and wallet share for Paytm.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities</b></div><div><br></div><div><span style=\"font-size: 16px;\">• Track city-level market share, category penetration, and competitive intensity in UPI and other products to identify Paytm’s growth white spaces.</span></div><div><span style=\"font-size: 16px;\">• Leverage internal and 3P data, cohort trends, and on-ground market intelligence to size growth opportunities and prioritise the highest-impact levers for the city.</span></div><div><span style=\"font-size: 16px;\">• Design and execute city-specific growth plans. Targeted campaigns, offers, and hyperlocal activations to grow transacting users and spend share.</span></div><div><span style=\"font-size: 16px;\">• Identify and evaluate hyperlocal growth levers, including local partnerships, community-led activations, local influencers and city-specific promotions.</span></div><div><span style=\"font-size: 16px;\">• Run structured pilots and experiments to validate new growth levers before scaling them city-wide or replicating them across other focus cities.</span></div><div><span style=\"font-size: 16px;\">• Personalise the lifecycle communication, nudges, and offers to local preferences</span></div><div><span style=\"font-size: 16px;\">• Partner with product, marketing, operations team to convert city-level insights into action plans, product asks, and campaign briefs.</span></div><div><span style=\"font-size: 16px;\">• Own city-level growth dashboards and MIS, tracking change in KPIs incl. market share, transacting users, transaction/ revenue per user, user retention.</span></div><div><span style=\"font-size: 16px;\">• Conduct regular business reviews with leadership, highlighting progress against the growth plan, key metrics, and outcomes from growth pilots/ experiments.</span></div><div><br></div><div><b style=\"font-size: 16px;\">What We’re Looking For</b></div><div><br></div><div><span style=\"font-size: 16px;\">•3+ years of experience in Growth, Business Strategy, or Consulting roles</span></div><div><span style=\"font-size: 16px;\">• Prior experience in B2C consumer internet, fintech, payments, or e-commerce preferred.</span></div><div><span style=\"font-size: 16px;\">• Strong analytical ability and experience with market sizing, funnel and cohort analysis. SQL/ Excel proficiency preferred.</span></div><div><span style=\"font-size: 16px;\">• High ownership mindset, bias for action, and an experimental approach.</span></div><div><span style=\"font-size: 16px;\">• Strong stakeholder management skills to work with cross-functional teams and partners.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us</b></div><div><br></div><div><span style=\"font-size: 16px;\">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style=\"font-size: 16px;\">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style=\"font-size: 16px;\">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style=\"font-size: 16px;\">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>","id":"96a54691-f0c2-46d8-88d1-ee0a84b3b046","lists":[],"text":"Growth Management - UPI Growth | Experience : 3-5 yrs","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 16px;\">About Paytm:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">Role Overview</b></div><div><br></div><div><span style=\"font-size: 16px;\">The City Growth Manager will own the charter of growing Paytm’s consumer market share within their focus cities. The mandate is to decode local market dynamics, consumer behavior, and competitive activity to identify untapped growth opportunities, and convert these insights into targeted plans that increase transacting users, usage frequency, and wallet share for Paytm.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities</b></div><div><br></div><div><span style=\"font-size: 16px;\">• Track city-level market share, category penetration, and competitive intensity in UPI and other products to identify Paytm’s growth white spaces.</span></div><div><span style=\"font-size: 16px;\">• Leverage internal and 3P data, cohort trends, and on-ground market intelligence to size growth opportunities and prioritise the highest-impact levers for the city.</span></div><div><span style=\"font-size: 16px;\">• Design and execute city-specific growth plans. Targeted campaigns, offers, and hyperlocal activations to grow transacting users and spend share.</span></div><div><span style=\"font-size: 16px;\">• Identify and evaluate hyperlocal growth levers, including local partnerships, community-led activations, local influencers and city-specific promotions.</span></div><div><span style=\"font-size: 16px;\">• Run structured pilots and experiments to validate new growth levers before scaling them city-wide or replicating them across other focus cities.</span></div><div><span style=\"font-size: 16px;\">• Personalise the lifecycle communication, nudges, and offers to local preferences</span></div><div><span style=\"font-size: 16px;\">• Partner with product, marketing, operations team to convert city-level insights into action plans, product asks, and campaign briefs.</span></div><div><span style=\"font-size: 16px;\">• Own city-level growth dashboards and MIS, tracking change in KPIs incl. market share, transacting users, transaction/ revenue per user, user retention.</span></div><div><span style=\"font-size: 16px;\">• Conduct regular business reviews with leadership, highlighting progress against the growth plan, key metrics, and outcomes from growth pilots/ experiments.</span></div><div><br></div><div><b style=\"font-size: 16px;\">What We’re Looking For</b></div><div><br></div><div><span style=\"font-size: 16px;\">•3+ years of experience in Growth, Business Strategy, or Consulting roles</span></div><div><span style=\"font-size: 16px;\">• Prior experience in B2C consumer internet, fintech, payments, or e-commerce preferred.</span></div><div><span style=\"font-size: 16px;\">• Strong analytical ability and experience with market sizing, funnel and cohort analysis. SQL/ Excel proficiency preferred.</span></div><div><span style=\"font-size: 16px;\">• High ownership mindset, bias for action, and an experimental approach.</span></div><div><span style=\"font-size: 16px;\">• Strong stakeholder management skills to work with cross-functional teams and partners.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us</b></div><div><br></div><div><span style=\"font-size: 16px;\">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style=\"font-size: 16px;\">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style=\"font-size: 16px;\">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style=\"font-size: 16px;\">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>","descriptionBodyPlain":"About Paytm:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nRole Overview\n\nThe City Growth Manager will own the charter of growing Paytm’s consumer market share within their focus cities. The mandate is to decode local market dynamics, consumer behavior, and competitive activity to identify untapped growth opportunities, and convert these insights into targeted plans that increase transacting users, usage frequency, and wallet share for Paytm.\n\nKey Responsibilities\n\n• Track city-level market share, category penetration, and competitive intensity in UPI and other products to identify Paytm’s growth white spaces.\n• Leverage internal and 3P data, cohort trends, and on-ground market intelligence to size growth opportunities and prioritise the highest-impact levers for the city.\n• Design and execute city-specific growth plans. Targeted campaigns, offers, and hyperlocal activations to grow transacting users and spend share.\n• Identify and evaluate hyperlocal growth levers, including local partnerships, community-led activations, local influencers and city-specific promotions.\n• Run structured pilots and experiments to validate new growth levers before scaling them city-wide or replicating them across other focus cities.\n• Personalise the lifecycle communication, nudges, and offers to local preferences\n• Partner with product, marketing, operations team to convert city-level insights into action plans, product asks, and campaign briefs.\n• Own city-level growth dashboards and MIS, tracking change in KPIs incl. market share, transacting users, transaction/ revenue per user, user retention.\n• Conduct regular business reviews with leadership, highlighting progress against the growth plan, key metrics, and outcomes from growth pilots/ experiments.\n\nWhat We’re Looking For\n\n•3+ years of experience in Growth, Business Strategy, or Consulting roles\n• Prior experience in B2C consumer internet, fintech, payments, or e-commerce preferred.\n• Strong analytical ability and experience with market sizing, funnel and cohort analysis. SQL/ Excel proficiency preferred.\n• High ownership mindset, bias for action, and an experimental approach.\n• Strong stakeholder management skills to work with cross-functional teams and partners.\n\nWhy join us\n\n•A collaborative output driven program that brings cohesiveness across businesses through technology·\n•Improve the average revenue per use by increasing the cross-sell opportunities·\n•A solid 360 feedback from your peer teams on your support of their goals·\n•Respect, that is earned, not demanded from your peers and manager.\n\nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! \n","hostedUrl":"https://jobs.lever.co/paytm/96a54691-f0c2-46d8-88d1-ee0a84b3b046","applyUrl":"https://jobs.lever.co/paytm/96a54691-f0c2-46d8-88d1-ee0a84b3b046/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Growth","location":"Bengaluru, Karnataka","team":"User Growth","allLocations":["Bengaluru, Karnataka"]},"createdAt":1775307933711,"descriptionPlain":"About Paytm:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout role\n\nWe are looking for a high-ownership Central Growth manager to drive measurable monetization outcomes across the Paytm consumer app. This role will own the “growth  & monetization levers to increase ARPU, engagement, and category adoption, while maintaining tight ROI discipline.\nYou will work cross-functionally with Product, Data Science, Marketing, and Ops to identify the highest ROI opportunities, build scalable offer frameworks, and improve conversion across key discovery journeys. The mandate is to build a stronger, more profitable consumer growth business.\n\nKey Responsibilities\n\n1) Own app monetization outcomes (ARPU + engagement)\nDrive consumer monetization KPIs: ARPU uplift, conversion to paid/monetized actions, repeat usage, category adoption, and engagement depth\nIdentify growth pockets across categories (e.g., RU, bill pay, commerce, travel, financial products) and scale what works.\n\n2) Traffic strategy & allocation (maximize ROI)\nBuild a traffic allocation strategy across app surfaces and journeys to maximize incremental ARPU and engagement\nPartner with DS/Product to create routing/next-best-action models and run continuous optimization via experiments\nManage trade-offs across categories (where to push, when to hold, and how to protect user experience).\n\n3) Monetization-led cross-sell (embed in discovery journeys)\nScale new cross-sell avenues by embedding monetization hooks in high-frequency moments\nImprove funnel steps: message clarity, eligibility communication, UX friction reduction, and conversion rates.\n\n4) Experimentation engine & growth ops\nRun structured experimentation: hypothesis → design → launch → measurement → iteration\nEstablish SOPs for offer creation, approvals, tracking, rollout readiness, and post-mortems\nBuild dashboards for growth and monetization performance; own weekly business reviews and root-cause analyses.\n\n5) Portfolio lever: Referral & network growth (subset)\nDrive select referral programs as a lever for incremental acquisition and retention, with clear ROI/quality guardrails.\n\nSuperpowers that will help you succeed in this role:\n\n* 5 –10 years of experience in growth, product growth, monetization, category P&L, strategy & ops, or growth marketing.\n* Strong grasp of unit economics (ROI, burn, CAC/CPA, payback), funnels, and cohort-based retention.\n* Proven ability to scale programs through experimentation and cross-functional execution.\n* Excellent stakeholder management and communication—can influence Product/Finance/DS with data and clarity.\n\nGood to Have\n\n* Experience in fintech/payments/consumer internet or app-led monetization ecosystems\n* Familiarity with segmentation/personalization models and lifecycle channels (push/WhatsApp/in-app)\n* Strong comfort with dashboards, metrics definitions, and experiment readouts.\n\nWhy join us\n\n•A collaborative output driven program that brings cohesiveness across businesses through technology·\n•Improve the average revenue per use by increasing the cross-sell opportunities·\n•A solid 360 feedback from your peer teams on your support of their goals·\n•Respect, that is earned, not demanded from your peers and manager.\n\nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! \n","description":"<div><b style=\"font-size: 16px;\">About Paytm:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">About role</b></div><div><br></div><div><span style=\"font-size: 16px;\">We are looking for a high-ownership Central Growth manager to drive measurable monetization outcomes across the Paytm consumer app. This role will own the “growth&nbsp; &amp; monetization levers to increase ARPU, engagement, and category adoption, while maintaining tight ROI discipline.</span></div><div><span style=\"font-size: 16px;\">You will work cross-functionally with Product, Data Science, Marketing, and Ops to identify the highest ROI opportunities, build scalable offer frameworks, and improve conversion across key discovery journeys. The mandate is to build a stronger, more profitable consumer growth business.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities</b></div><div><br></div><div><span style=\"font-size: 16px;\">1) Own app monetization outcomes (ARPU + engagement)</span></div><div><span style=\"font-size: 16px;\">Drive consumer monetization KPIs: ARPU uplift, conversion to paid/monetized actions, repeat usage, category adoption, and engagement depth</span></div><div><span style=\"font-size: 16px;\">Identify growth pockets across categories (e.g., RU, bill pay, commerce, travel, financial products) and scale what works.</span></div><div><br></div><div><span style=\"font-size: 16px;\">2) Traffic strategy &amp; allocation (maximize ROI)</span></div><div><span style=\"font-size: 16px;\">Build a traffic allocation strategy across app surfaces and journeys to maximize incremental ARPU and engagement</span></div><div><span style=\"font-size: 16px;\">Partner with DS/Product to create routing/next-best-action models and run continuous optimization via experiments</span></div><div><span style=\"font-size: 16px;\">Manage trade-offs across categories (where to push, when to hold, and how to protect user experience).</span></div><div><br></div><div><span style=\"font-size: 16px;\">3) Monetization-led cross-sell (embed in discovery journeys)</span></div><div><span style=\"font-size: 16px;\">Scale new cross-sell avenues by embedding monetization hooks in high-frequency moments</span></div><div><span style=\"font-size: 16px;\">Improve funnel steps: message clarity, eligibility communication, UX friction reduction, and conversion rates.</span></div><div><br></div><div><span style=\"font-size: 16px;\">4) Experimentation engine &amp; growth ops</span></div><div><span style=\"font-size: 16px;\">Run structured experimentation: hypothesis → design → launch → measurement → iteration</span></div><div><span style=\"font-size: 16px;\">Establish SOPs for offer creation, approvals, tracking, rollout readiness, and post-mortems</span></div><div><span style=\"font-size: 16px;\">Build dashboards for growth and monetization performance; own weekly business reviews and root-cause analyses.</span></div><div><br></div><div><span style=\"font-size: 16px;\">5) Portfolio lever: Referral &amp; network growth (subset)</span></div><div><span style=\"font-size: 16px;\">Drive select referral programs as a lever for incremental acquisition and retention, with clear ROI/quality guardrails.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Superpowers that will help you succeed in this role:</b></div><div><br></div><div><span style=\"font-size: 16px;\">* 5 –10 years of experience in growth, product growth, monetization, category P&amp;L, strategy &amp; ops, or growth marketing.</span></div><div><span style=\"font-size: 16px;\">* Strong grasp of unit economics (ROI, burn, CAC/CPA, payback), funnels, and cohort-based retention.</span></div><div><span style=\"font-size: 16px;\">* Proven ability to scale programs through experimentation and cross-functional execution.</span></div><div><span style=\"font-size: 16px;\">* Excellent stakeholder management and communication—can influence Product/Finance/DS with data and clarity.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Good to Have</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Experience in fintech/payments/consumer internet or app-led monetization ecosystems</span></div><div><span style=\"font-size: 16px;\">* Familiarity with segmentation/personalization models and lifecycle channels (push/WhatsApp/in-app)</span></div><div><span style=\"font-size: 16px;\">* Strong comfort with dashboards, metrics definitions, and experiment readouts.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us</b></div><div><br></div><div><span style=\"font-size: 16px;\">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style=\"font-size: 16px;\">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style=\"font-size: 16px;\">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style=\"font-size: 16px;\">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>","id":"b9933ff7-4d2e-41d7-bd1f-98970f1488b5","lists":[],"text":"Growth Management - User Growth I Exp- 5 -10 Years","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 16px;\">About Paytm:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">About role</b></div><div><br></div><div><span style=\"font-size: 16px;\">We are looking for a high-ownership Central Growth manager to drive measurable monetization outcomes across the Paytm consumer app. This role will own the “growth&nbsp; &amp; monetization levers to increase ARPU, engagement, and category adoption, while maintaining tight ROI discipline.</span></div><div><span style=\"font-size: 16px;\">You will work cross-functionally with Product, Data Science, Marketing, and Ops to identify the highest ROI opportunities, build scalable offer frameworks, and improve conversion across key discovery journeys. The mandate is to build a stronger, more profitable consumer growth business.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities</b></div><div><br></div><div><span style=\"font-size: 16px;\">1) Own app monetization outcomes (ARPU + engagement)</span></div><div><span style=\"font-size: 16px;\">Drive consumer monetization KPIs: ARPU uplift, conversion to paid/monetized actions, repeat usage, category adoption, and engagement depth</span></div><div><span style=\"font-size: 16px;\">Identify growth pockets across categories (e.g., RU, bill pay, commerce, travel, financial products) and scale what works.</span></div><div><br></div><div><span style=\"font-size: 16px;\">2) Traffic strategy &amp; allocation (maximize ROI)</span></div><div><span style=\"font-size: 16px;\">Build a traffic allocation strategy across app surfaces and journeys to maximize incremental ARPU and engagement</span></div><div><span style=\"font-size: 16px;\">Partner with DS/Product to create routing/next-best-action models and run continuous optimization via experiments</span></div><div><span style=\"font-size: 16px;\">Manage trade-offs across categories (where to push, when to hold, and how to protect user experience).</span></div><div><br></div><div><span style=\"font-size: 16px;\">3) Monetization-led cross-sell (embed in discovery journeys)</span></div><div><span style=\"font-size: 16px;\">Scale new cross-sell avenues by embedding monetization hooks in high-frequency moments</span></div><div><span style=\"font-size: 16px;\">Improve funnel steps: message clarity, eligibility communication, UX friction reduction, and conversion rates.</span></div><div><br></div><div><span style=\"font-size: 16px;\">4) Experimentation engine &amp; growth ops</span></div><div><span style=\"font-size: 16px;\">Run structured experimentation: hypothesis → design → launch → measurement → iteration</span></div><div><span style=\"font-size: 16px;\">Establish SOPs for offer creation, approvals, tracking, rollout readiness, and post-mortems</span></div><div><span style=\"font-size: 16px;\">Build dashboards for growth and monetization performance; own weekly business reviews and root-cause analyses.</span></div><div><br></div><div><span style=\"font-size: 16px;\">5) Portfolio lever: Referral &amp; network growth (subset)</span></div><div><span style=\"font-size: 16px;\">Drive select referral programs as a lever for incremental acquisition and retention, with clear ROI/quality guardrails.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Superpowers that will help you succeed in this role:</b></div><div><br></div><div><span style=\"font-size: 16px;\">* 5 –10 years of experience in growth, product growth, monetization, category P&amp;L, strategy &amp; ops, or growth marketing.</span></div><div><span style=\"font-size: 16px;\">* Strong grasp of unit economics (ROI, burn, CAC/CPA, payback), funnels, and cohort-based retention.</span></div><div><span style=\"font-size: 16px;\">* Proven ability to scale programs through experimentation and cross-functional execution.</span></div><div><span style=\"font-size: 16px;\">* Excellent stakeholder management and communication—can influence Product/Finance/DS with data and clarity.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Good to Have</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Experience in fintech/payments/consumer internet or app-led monetization ecosystems</span></div><div><span style=\"font-size: 16px;\">* Familiarity with segmentation/personalization models and lifecycle channels (push/WhatsApp/in-app)</span></div><div><span style=\"font-size: 16px;\">* Strong comfort with dashboards, metrics definitions, and experiment readouts.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us</b></div><div><br></div><div><span style=\"font-size: 16px;\">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style=\"font-size: 16px;\">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style=\"font-size: 16px;\">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style=\"font-size: 16px;\">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>","descriptionBodyPlain":"About Paytm:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout role\n\nWe are looking for a high-ownership Central Growth manager to drive measurable monetization outcomes across the Paytm consumer app. This role will own the “growth  & monetization levers to increase ARPU, engagement, and category adoption, while maintaining tight ROI discipline.\nYou will work cross-functionally with Product, Data Science, Marketing, and Ops to identify the highest ROI opportunities, build scalable offer frameworks, and improve conversion across key discovery journeys. The mandate is to build a stronger, more profitable consumer growth business.\n\nKey Responsibilities\n\n1) Own app monetization outcomes (ARPU + engagement)\nDrive consumer monetization KPIs: ARPU uplift, conversion to paid/monetized actions, repeat usage, category adoption, and engagement depth\nIdentify growth pockets across categories (e.g., RU, bill pay, commerce, travel, financial products) and scale what works.\n\n2) Traffic strategy & allocation (maximize ROI)\nBuild a traffic allocation strategy across app surfaces and journeys to maximize incremental ARPU and engagement\nPartner with DS/Product to create routing/next-best-action models and run continuous optimization via experiments\nManage trade-offs across categories (where to push, when to hold, and how to protect user experience).\n\n3) Monetization-led cross-sell (embed in discovery journeys)\nScale new cross-sell avenues by embedding monetization hooks in high-frequency moments\nImprove funnel steps: message clarity, eligibility communication, UX friction reduction, and conversion rates.\n\n4) Experimentation engine & growth ops\nRun structured experimentation: hypothesis → design → launch → measurement → iteration\nEstablish SOPs for offer creation, approvals, tracking, rollout readiness, and post-mortems\nBuild dashboards for growth and monetization performance; own weekly business reviews and root-cause analyses.\n\n5) Portfolio lever: Referral & network growth (subset)\nDrive select referral programs as a lever for incremental acquisition and retention, with clear ROI/quality guardrails.\n\nSuperpowers that will help you succeed in this role:\n\n* 5 –10 years of experience in growth, product growth, monetization, category P&L, strategy & ops, or growth marketing.\n* Strong grasp of unit economics (ROI, burn, CAC/CPA, payback), funnels, and cohort-based retention.\n* Proven ability to scale programs through experimentation and cross-functional execution.\n* Excellent stakeholder management and communication—can influence Product/Finance/DS with data and clarity.\n\nGood to Have\n\n* Experience in fintech/payments/consumer internet or app-led monetization ecosystems\n* Familiarity with segmentation/personalization models and lifecycle channels (push/WhatsApp/in-app)\n* Strong comfort with dashboards, metrics definitions, and experiment readouts.\n\nWhy join us\n\n•A collaborative output driven program that brings cohesiveness across businesses through technology·\n•Improve the average revenue per use by increasing the cross-sell opportunities·\n•A solid 360 feedback from your peer teams on your support of their goals·\n•Respect, that is earned, not demanded from your peers and manager.\n\nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! \n","hostedUrl":"https://jobs.lever.co/paytm/b9933ff7-4d2e-41d7-bd1f-98970f1488b5","applyUrl":"https://jobs.lever.co/paytm/b9933ff7-4d2e-41d7-bd1f-98970f1488b5/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Growth","location":"Noida, Uttar Pradesh","team":"Bill Payments","allLocations":["Noida, Uttar Pradesh","Gurugram, Haryana","Bangalore, Karnataka"]},"createdAt":1789496492726,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Team\nRecharges & Utilities is a core business pillar for Paytm, spanning 20+ essential categories including Mobile Recharge, Electricity, DTH, and Loans. As a Manager on this team, you will be the “Growth Engine” — using deep data insight to identify opportunities and executing high-impact campaigns to acquire and retain millions of users.\n\nAbout the Role\nAnalytical Execution & Category Growth\nWe're looking for a high-ownership individual who is as comfortable writing SQL queries in Hive as designing a marketing campaign. You will own the full data lifecycle of your assigned categories and use that data to drive P&L growth and user retention — increasingly with AI tools like Claude as your everyday co-pilot for analysis, automation, and campaign creation.\n\nCore Roles & Responsibilities\n1. Data Operations & Analytics (The “How”)\n- Data Extraction: Perform daily data extraction and prepare user-readable transaction reports.\n- Query Management: Write and optimize SQL queries day-to-day to track business health and run ad-hoc deep dives.\n- Automation: Use Advanced Excel and internal tools to automate recurring reports, streamlining MIS for leadership.\n- Data Modeling: Translate business questions (e.g. “Why is electricity bill churn increasing?”) into data models that surface actionable answers.\n- AI-Assisted Analysis: Use Claude or similar AI assistants to draft and debug SQL/queries, summarize large datasets, and produce first-pass insights — then apply your own judgment to validate and sharpen the output before it informs a decision.\n\n2. Growth & Category Management (The “What”)\n- P&L Support: Help deliver revenue targets by optimizing costs and identifying bottom-line-enhancing strategies.\n- User Lifecycle: Identify specific user cohorts (e.g. “lapsed rent payers”) and run custom growth campaigns to drive activation and reactivation.\n- Funnel Optimization: Monitor the user journey from landing to transaction; identify drop-offs and implement funnel improvements.\n- Retention & GMV: Own key metrics including Daily Active Users (DAU), GMV, and month-on-month (MoM) retention.\n\n3. Marketing & Campaign Execution\n- ROI Analysis: Measure the performance of every campaign to ensure marketing spend drives efficient growth.\n- Competitive Intelligence: Track market trends and competitor offerings to keep Paytm's utility categories ahead.\n- AI-Powered Campaign Ideation: Use Claude/AI copilots to draft campaign briefs, personalize messaging by cohort, and rapidly prototype copy and creative variants for A/B testing.\n\n4. AI-First Working Style\nThis role expects you to treat AI tools as a core part of how you work, not an optional add-on:\n- Daily AI Fluency: Comfortable using Claude (or a similar AI assistant) as a co-pilot for SQL writing, Excel/report automation, data storytelling, and building stakeholder-ready summaries.\n- Prompt Craft: Able to break a business problem into clear prompts for AI tools to accelerate first-draft analysis — while retaining the judgment to sense-check and refine anything AI-generated before it's shared or acted on.\n- Automation Mindset: Proactively spot repetitive MIS/reporting work that can be offloaded to AI tools or scripts, freeing up time for higher-order strategic work.\n- Responsible Use: Understands data-privacy and confidentiality boundaries when using AI tools with business data (e.g. no PII or sensitive data in external prompts without approval).\n\nSuperpowers & Skills Required\n- Experience: 4–6 years in a Data Analyst, Business Analyst, or Growth role (preferably in E-commerce, Retail, or Fintech).\n- Technical Proficiency: Advanced Excel (VBA/Macros a plus) and strong SQL skills; experience with Hive, BigQuery (BQ), or Python for data manipulation.\n- AI Tool Proficiency: Hands-on experience using Claude, ChatGPT, GitHub Copilot, or similar AI tools for coding, data analysis, or content generation is a strong plus — and a genuine interest in using AI to work faster is expected.\n- Analytical Mindset: Background in Engineering, Math, Statistics, or Economics; able to see the story behind the numbers.\n- Execution Grit: Follows through on projects, coordinating with cross-functional teams (Product, Tech, Marketing) to get things to the finish line.\n- Communication: Clear, effective communication for sharing updates with stakeholders and senior management.\n\nWhy join us? \n● A collaborative output driven program that brings cohesiveness across businesses through technology  \n● Improve the average revenue per use by increasing the cross-sell opportunities   \n● A solid 360 feedback from your peer teams on your support of their goals   \n● Respect, that is earned, not demanded from your peers and manager   \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story! \n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Team</b></div><div>Recharges &amp; Utilities is a core business pillar for Paytm, spanning 20+ essential categories including Mobile Recharge, Electricity, DTH, and Loans. As a Manager on this team, you will be the “Growth Engine” — using deep data insight to identify opportunities and executing high-impact campaigns to acquire and retain millions of users.</div><div><br></div><div><b>About the Role</b></div><div><b>Analytical Execution &amp; Category Growth</b></div><div>We're looking for a high-ownership individual who is as comfortable writing SQL queries in Hive as designing a marketing campaign. You will own the full data lifecycle of your assigned categories and use that data to drive P&amp;L growth and user retention — increasingly with AI tools like Claude as your everyday co-pilot for analysis, automation, and campaign creation.</div><div><br></div><div><b>Core Roles &amp; Responsibilities</b></div><div><b>1. Data Operations &amp; Analytics (The “How”)</b></div><div>- Data Extraction: Perform daily data extraction and prepare user-readable transaction reports.</div><div>- Query Management: Write and optimize SQL queries day-to-day to track business health and run ad-hoc deep dives.</div><div>- Automation: Use Advanced Excel and internal tools to automate recurring reports, streamlining MIS for leadership.</div><div>- Data Modeling: Translate business questions (e.g. “Why is electricity bill churn increasing?”) into data models that surface actionable answers.</div><div>- AI-Assisted Analysis: Use Claude or similar AI assistants to draft and debug SQL/queries, summarize large datasets, and produce first-pass insights — then apply your own judgment to validate and sharpen the output before it informs a decision.</div><div><br></div><div><b>2. Growth &amp; Category Management (The “What”)</b></div><div>- P&amp;L Support: Help deliver revenue targets by optimizing costs and identifying bottom-line-enhancing strategies.</div><div>- User Lifecycle: Identify specific user cohorts (e.g. “lapsed rent payers”) and run custom growth campaigns to drive activation and reactivation.</div><div>- Funnel Optimization: Monitor the user journey from landing to transaction; identify drop-offs and implement funnel improvements.</div><div>- Retention &amp; GMV: Own key metrics including Daily Active Users (DAU), GMV, and month-on-month (MoM) retention.</div><div><br></div><div><b>3. Marketing &amp; Campaign Execution</b></div><div>- ROI Analysis: Measure the performance of every campaign to ensure marketing spend drives efficient growth.</div><div>- Competitive Intelligence: Track market trends and competitor offerings to keep Paytm's utility categories ahead.</div><div>- AI-Powered Campaign Ideation: Use Claude/AI copilots to draft campaign briefs, personalize messaging by cohort, and rapidly prototype copy and creative variants for A/B testing.</div><div><br></div><div><b>4. AI-First Working Style</b></div><div>This role expects you to treat AI tools as a core part of how you work, not an optional add-on:</div><div>- Daily AI Fluency: Comfortable using Claude (or a similar AI assistant) as a co-pilot for SQL writing, Excel/report automation, data storytelling, and building stakeholder-ready summaries.</div><div>- Prompt Craft: Able to break a business problem into clear prompts for AI tools to accelerate first-draft analysis — while retaining the judgment to sense-check and refine anything AI-generated before it's shared or acted on.</div><div>- Automation Mindset: Proactively spot repetitive MIS/reporting work that can be offloaded to AI tools or scripts, freeing up time for higher-order strategic work.</div><div>- Responsible Use: Understands data-privacy and confidentiality boundaries when using AI tools with business data (e.g. no PII or sensitive data in external prompts without approval).</div><div><br></div><div><b>Superpowers &amp; Skills Required</b></div><div>- Experience: 4–6 years in a Data Analyst, Business Analyst, or Growth role (preferably in E-commerce, Retail, or Fintech).</div><div>- Technical Proficiency: Advanced Excel (VBA/Macros a plus) and strong SQL skills; experience with Hive, BigQuery (BQ), or Python for data manipulation.</div><div>- AI Tool Proficiency: Hands-on experience using Claude, ChatGPT, GitHub Copilot, or similar AI tools for coding, data analysis, or content generation is a strong plus — and a genuine interest in using AI to work faster is expected.</div><div>- Analytical Mindset: Background in Engineering, Math, Statistics, or Economics; able to see the story behind the numbers.</div><div>- Execution Grit: Follows through on projects, coordinating with cross-functional teams (Product, Tech, Marketing) to get things to the finish line.</div><div>- Communication: Clear, effective communication for sharing updates with stakeholders and senior management.</div><div><br></div><div><b>Why join us?</b>&nbsp;</div><div>● A collaborative output driven program that brings cohesiveness across businesses through technology  </div><div>● Improve the average revenue per use by increasing the cross-sell opportunities   </div><div>● A solid 360 feedback from your peer teams on your support of their goals   </div><div>● Respect, that is earned, not demanded from your peers and manager   </div><div><br></div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers &amp; merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story!&nbsp;</div>","id":"36be80ec-3701-4d0f-8048-7571e3bd3a56","lists":[],"text":"Growth Management & Analytics- Recharges & Utilities I Exp- 4-6 Years","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Team</b></div><div>Recharges &amp; Utilities is a core business pillar for Paytm, spanning 20+ essential categories including Mobile Recharge, Electricity, DTH, and Loans. As a Manager on this team, you will be the “Growth Engine” — using deep data insight to identify opportunities and executing high-impact campaigns to acquire and retain millions of users.</div><div><br></div><div><b>About the Role</b></div><div><b>Analytical Execution &amp; Category Growth</b></div><div>We're looking for a high-ownership individual who is as comfortable writing SQL queries in Hive as designing a marketing campaign. You will own the full data lifecycle of your assigned categories and use that data to drive P&amp;L growth and user retention — increasingly with AI tools like Claude as your everyday co-pilot for analysis, automation, and campaign creation.</div><div><br></div><div><b>Core Roles &amp; Responsibilities</b></div><div><b>1. Data Operations &amp; Analytics (The “How”)</b></div><div>- Data Extraction: Perform daily data extraction and prepare user-readable transaction reports.</div><div>- Query Management: Write and optimize SQL queries day-to-day to track business health and run ad-hoc deep dives.</div><div>- Automation: Use Advanced Excel and internal tools to automate recurring reports, streamlining MIS for leadership.</div><div>- Data Modeling: Translate business questions (e.g. “Why is electricity bill churn increasing?”) into data models that surface actionable answers.</div><div>- AI-Assisted Analysis: Use Claude or similar AI assistants to draft and debug SQL/queries, summarize large datasets, and produce first-pass insights — then apply your own judgment to validate and sharpen the output before it informs a decision.</div><div><br></div><div><b>2. Growth &amp; Category Management (The “What”)</b></div><div>- P&amp;L Support: Help deliver revenue targets by optimizing costs and identifying bottom-line-enhancing strategies.</div><div>- User Lifecycle: Identify specific user cohorts (e.g. “lapsed rent payers”) and run custom growth campaigns to drive activation and reactivation.</div><div>- Funnel Optimization: Monitor the user journey from landing to transaction; identify drop-offs and implement funnel improvements.</div><div>- Retention &amp; GMV: Own key metrics including Daily Active Users (DAU), GMV, and month-on-month (MoM) retention.</div><div><br></div><div><b>3. Marketing &amp; Campaign Execution</b></div><div>- ROI Analysis: Measure the performance of every campaign to ensure marketing spend drives efficient growth.</div><div>- Competitive Intelligence: Track market trends and competitor offerings to keep Paytm's utility categories ahead.</div><div>- AI-Powered Campaign Ideation: Use Claude/AI copilots to draft campaign briefs, personalize messaging by cohort, and rapidly prototype copy and creative variants for A/B testing.</div><div><br></div><div><b>4. AI-First Working Style</b></div><div>This role expects you to treat AI tools as a core part of how you work, not an optional add-on:</div><div>- Daily AI Fluency: Comfortable using Claude (or a similar AI assistant) as a co-pilot for SQL writing, Excel/report automation, data storytelling, and building stakeholder-ready summaries.</div><div>- Prompt Craft: Able to break a business problem into clear prompts for AI tools to accelerate first-draft analysis — while retaining the judgment to sense-check and refine anything AI-generated before it's shared or acted on.</div><div>- Automation Mindset: Proactively spot repetitive MIS/reporting work that can be offloaded to AI tools or scripts, freeing up time for higher-order strategic work.</div><div>- Responsible Use: Understands data-privacy and confidentiality boundaries when using AI tools with business data (e.g. no PII or sensitive data in external prompts without approval).</div><div><br></div><div><b>Superpowers &amp; Skills Required</b></div><div>- Experience: 4–6 years in a Data Analyst, Business Analyst, or Growth role (preferably in E-commerce, Retail, or Fintech).</div><div>- Technical Proficiency: Advanced Excel (VBA/Macros a plus) and strong SQL skills; experience with Hive, BigQuery (BQ), or Python for data manipulation.</div><div>- AI Tool Proficiency: Hands-on experience using Claude, ChatGPT, GitHub Copilot, or similar AI tools for coding, data analysis, or content generation is a strong plus — and a genuine interest in using AI to work faster is expected.</div><div>- Analytical Mindset: Background in Engineering, Math, Statistics, or Economics; able to see the story behind the numbers.</div><div>- Execution Grit: Follows through on projects, coordinating with cross-functional teams (Product, Tech, Marketing) to get things to the finish line.</div><div>- Communication: Clear, effective communication for sharing updates with stakeholders and senior management.</div><div><br></div><div><b>Why join us?</b>&nbsp;</div><div>● A collaborative output driven program that brings cohesiveness across businesses through technology  </div><div>● Improve the average revenue per use by increasing the cross-sell opportunities   </div><div>● A solid 360 feedback from your peer teams on your support of their goals   </div><div>● Respect, that is earned, not demanded from your peers and manager   </div><div><br></div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers &amp; merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story!&nbsp;</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Team\nRecharges & Utilities is a core business pillar for Paytm, spanning 20+ essential categories including Mobile Recharge, Electricity, DTH, and Loans. As a Manager on this team, you will be the “Growth Engine” — using deep data insight to identify opportunities and executing high-impact campaigns to acquire and retain millions of users.\n\nAbout the Role\nAnalytical Execution & Category Growth\nWe're looking for a high-ownership individual who is as comfortable writing SQL queries in Hive as designing a marketing campaign. You will own the full data lifecycle of your assigned categories and use that data to drive P&L growth and user retention — increasingly with AI tools like Claude as your everyday co-pilot for analysis, automation, and campaign creation.\n\nCore Roles & Responsibilities\n1. Data Operations & Analytics (The “How”)\n- Data Extraction: Perform daily data extraction and prepare user-readable transaction reports.\n- Query Management: Write and optimize SQL queries day-to-day to track business health and run ad-hoc deep dives.\n- Automation: Use Advanced Excel and internal tools to automate recurring reports, streamlining MIS for leadership.\n- Data Modeling: Translate business questions (e.g. “Why is electricity bill churn increasing?”) into data models that surface actionable answers.\n- AI-Assisted Analysis: Use Claude or similar AI assistants to draft and debug SQL/queries, summarize large datasets, and produce first-pass insights — then apply your own judgment to validate and sharpen the output before it informs a decision.\n\n2. Growth & Category Management (The “What”)\n- P&L Support: Help deliver revenue targets by optimizing costs and identifying bottom-line-enhancing strategies.\n- User Lifecycle: Identify specific user cohorts (e.g. “lapsed rent payers”) and run custom growth campaigns to drive activation and reactivation.\n- Funnel Optimization: Monitor the user journey from landing to transaction; identify drop-offs and implement funnel improvements.\n- Retention & GMV: Own key metrics including Daily Active Users (DAU), GMV, and month-on-month (MoM) retention.\n\n3. Marketing & Campaign Execution\n- ROI Analysis: Measure the performance of every campaign to ensure marketing spend drives efficient growth.\n- Competitive Intelligence: Track market trends and competitor offerings to keep Paytm's utility categories ahead.\n- AI-Powered Campaign Ideation: Use Claude/AI copilots to draft campaign briefs, personalize messaging by cohort, and rapidly prototype copy and creative variants for A/B testing.\n\n4. AI-First Working Style\nThis role expects you to treat AI tools as a core part of how you work, not an optional add-on:\n- Daily AI Fluency: Comfortable using Claude (or a similar AI assistant) as a co-pilot for SQL writing, Excel/report automation, data storytelling, and building stakeholder-ready summaries.\n- Prompt Craft: Able to break a business problem into clear prompts for AI tools to accelerate first-draft analysis — while retaining the judgment to sense-check and refine anything AI-generated before it's shared or acted on.\n- Automation Mindset: Proactively spot repetitive MIS/reporting work that can be offloaded to AI tools or scripts, freeing up time for higher-order strategic work.\n- Responsible Use: Understands data-privacy and confidentiality boundaries when using AI tools with business data (e.g. no PII or sensitive data in external prompts without approval).\n\nSuperpowers & Skills Required\n- Experience: 4–6 years in a Data Analyst, Business Analyst, or Growth role (preferably in E-commerce, Retail, or Fintech).\n- Technical Proficiency: Advanced Excel (VBA/Macros a plus) and strong SQL skills; experience with Hive, BigQuery (BQ), or Python for data manipulation.\n- AI Tool Proficiency: Hands-on experience using Claude, ChatGPT, GitHub Copilot, or similar AI tools for coding, data analysis, or content generation is a strong plus — and a genuine interest in using AI to work faster is expected.\n- Analytical Mindset: Background in Engineering, Math, Statistics, or Economics; able to see the story behind the numbers.\n- Execution Grit: Follows through on projects, coordinating with cross-functional teams (Product, Tech, Marketing) to get things to the finish line.\n- Communication: Clear, effective communication for sharing updates with stakeholders and senior management.\n\nWhy join us? \n● A collaborative output driven program that brings cohesiveness across businesses through technology  \n● Improve the average revenue per use by increasing the cross-sell opportunities   \n● A solid 360 feedback from your peer teams on your support of their goals   \n● Respect, that is earned, not demanded from your peers and manager   \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story! \n","hostedUrl":"https://jobs.lever.co/paytm/36be80ec-3701-4d0f-8048-7571e3bd3a56","applyUrl":"https://jobs.lever.co/paytm/36be80ec-3701-4d0f-8048-7571e3bd3a56/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Noida, Uttar Pradesh","team":"Lending","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1787730155534,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role\nWe are looking for an experienced Growth professional (DGM/GM) to own customer acquisition, activation and usage for our Lending EMI business. The incumbent will drive the strategy and execution behind how customers discover, check their eligibility for, and activate Paytm EMI — spanning proactive outreach to pre-scored segments, always-on in-app/in-store eligibility checks, and in-the-moment discovery at the point of purchase.\nThe role requires close partnership with Business Product, App Product, Risk, Risk Analytics, Brand Alliance, and Marketing teams to convert Paytm's existing user base — including Postpaid and other lending cohorts, and customers who already use Paytm's free credit report — into active, repeat EMI users, while keeping growth targets aligned with underwriting and portfolio quality constraints.\n\nAbout the Team\nThe Growth team for Lending EMI owns the full top-of-funnel, activation charter and usage matrices: sizing and prioritizing the addressable base, running outbound and in-product campaigns, and measuring and improving conversion across every discovery channel — proactive whitelist outreach, standalone self- check, contextual at-purchase discovery, and merchant-assisted discovery.\n\nKey Responsibilities\n● Own the GTM strategy and sequencing across customer segments (existing loan products/lending cohorts, the CIR base, internal usage patterns, new-to-credit customers) and merchant/category segments.\n● Drive the proactive outreach (\"Signup\") program end to end: whitelist targeting, campaign design across push/SMS/email/in-app, frequency and consent management, and conversion tracking.\n● Own adoption of the standalone \"check your eligibility\" surface, both in the Paytm app and at merchant counters.\n● Partner with Business Product on funnel design across all discovery triggers and own funnel conversion metrics end to end — discovery, eligibility check, onboarding, first spend, repeat usage.\n● Define and track cohort-level activation, first-transaction, and repeat-usage metrics; identify drop- off points and drive fixes jointly with Product and Engineering.\n● Partner with Risk and Risk Analytics to align growth targets and campaign targeting with underwriting cutoffs and portfolio-quality expectations.\n● Own catalog-led / discovery-marketing initiatives that surface eligible products, retailers, and brand offers to customers ahead of a purchase decision.\n● Build and maintain the addressable-base sizing model in partnership with Analytics — ticket-size affordability, category fit, and segment prioritization.\n● Represent Growth in cross-functional forums with Product, Risk, Brand Alliance, and Finance to align acquisition plans with pricing, subvention, and credit-cost realities.\n● Own the growth P&L view — cost per activation, channel efficiency, and campaign ROI — and report on it regularly to leadership.\n\nPreferred Qualifications\n● Bachelors degree in Business, Engineering, Economics, or a related field. MBA is preferred.\n● 7–9 years of experience in Growth, Marketing, or Business roles within lending, BNPL, fintech, or consumer internet.\n● Proven experience running large-scale, data-led acquisition and activation campaigns, both outbound and in-product.\n● Proven experience running data segmentation, reportings, analysis, query management, usage basis AI etc.\n● Experience working with credit/lending products and a working understanding of underwriting- linked growth constraints.\n● Exposure to funnel analytics, cohort analysis, and marketing-technology / CRM platforms.\n\nRequired Skills\n● Growth Strategy & GTM Planning\n● Funnel & Cohort Analytics\n● Campaign Management (Push/SMS/Email/In-app)\n● Segmentation &amp; Targeting\n● Cross-functional Collaboration (Product, Risk, Marketing, Brand)\n● Consumer Lending / BNPL Domain Knowledge\n● A/B Testing & Experimentation\n● Stakeholder Management\n● Data-driven Decision Making\n● P&L / Unit Economics Orientation\n● Excellent Communication and Presentation Skills\n● Leadership and Influencing Skills\n● Proficiency in Excel/SQL/BI tools and PowerPoint.\n\nWhy join us:      \nWork with a high-performing and passionate product, design, and engineering team.     \nShape the future of credit for millions of users.    \nBuild at scale in one of India’s most dynamic and regulated spaces.     \nFlexible and inclusive work environment with fast decision-making and ownership.     \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+   merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving   consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s  your  opportunity to be a part of the story! \n\n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role</b></div><div>We are looking for an experienced Growth professional (DGM/GM) to own customer acquisition, activation and usage for our Lending EMI business. The incumbent will drive the strategy and execution behind how customers discover, check their eligibility for, and activate Paytm EMI — spanning proactive outreach to pre-scored segments, always-on in-app/in-store eligibility checks, and in-the-moment discovery at the point of purchase.</div><div>The role requires close partnership with Business Product, App Product, Risk, Risk Analytics, Brand Alliance, and Marketing teams to convert Paytm's existing user base — including Postpaid and other lending cohorts, and customers who already use Paytm's free credit report — into active, repeat EMI users, while keeping growth targets aligned with underwriting and portfolio quality constraints.</div><div><br></div><div><b>About the Team</b></div><div>The Growth team for Lending EMI owns the full top-of-funnel, activation charter and usage matrices: sizing and prioritizing the addressable base, running outbound and in-product campaigns, and measuring and improving conversion across every discovery channel — proactive whitelist outreach, standalone self- check, contextual at-purchase discovery, and merchant-assisted discovery.</div><div><br></div><div><b>Key Responsibilities</b></div><div>● Own the GTM strategy and sequencing across customer segments (existing loan products/lending cohorts, the CIR base, internal usage patterns, new-to-credit customers) and merchant/category segments.</div><div>● Drive the proactive outreach (\"Signup\") program end to end: whitelist targeting, campaign design across push/SMS/email/in-app, frequency and consent management, and conversion tracking.</div><div>● Own adoption of the standalone \"check your eligibility\" surface, both in the Paytm app and at merchant counters.</div><div>● Partner with Business Product on funnel design across all discovery triggers and own funnel conversion metrics end to end — discovery, eligibility check, onboarding, first spend, repeat usage.</div><div>● Define and track cohort-level activation, first-transaction, and repeat-usage metrics; identify drop- off points and drive fixes jointly with Product and Engineering.</div><div>● Partner with Risk and Risk Analytics to align growth targets and campaign targeting with underwriting cutoffs and portfolio-quality expectations.</div><div>● Own catalog-led / discovery-marketing initiatives that surface eligible products, retailers, and brand offers to customers ahead of a purchase decision.</div><div>● Build and maintain the addressable-base sizing model in partnership with Analytics — ticket-size affordability, category fit, and segment prioritization.</div><div>● Represent Growth in cross-functional forums with Product, Risk, Brand Alliance, and Finance to align acquisition plans with pricing, subvention, and credit-cost realities.</div><div>● Own the growth P&amp;L view — cost per activation, channel efficiency, and campaign ROI — and report on it regularly to leadership.</div><div><br></div><div><b>Preferred Qualifications</b></div><div>● Bachelors degree in Business, Engineering, Economics, or a related field. MBA is preferred.</div><div>● 7–9 years of experience in Growth, Marketing, or Business roles within lending, BNPL, fintech, or consumer internet.</div><div>● Proven experience running large-scale, data-led acquisition and activation campaigns, both outbound and in-product.</div><div>● Proven experience running data segmentation, reportings, analysis, query management, usage basis AI etc.</div><div>● Experience working with credit/lending products and a working understanding of underwriting- linked growth constraints.</div><div>● Exposure to funnel analytics, cohort analysis, and marketing-technology / CRM platforms.</div><div><br></div><div><b>Required Skills</b></div><div>● Growth Strategy &amp; GTM Planning</div><div>● Funnel &amp; Cohort Analytics</div><div>● Campaign Management (Push/SMS/Email/In-app)</div><div>● Segmentation &amp;amp; Targeting</div><div>● Cross-functional Collaboration (Product, Risk, Marketing, Brand)</div><div>● Consumer Lending / BNPL Domain Knowledge</div><div>● A/B Testing &amp; Experimentation</div><div>● Stakeholder Management</div><div>● Data-driven Decision Making</div><div>● P&amp;L / Unit Economics Orientation</div><div>● Excellent Communication and Presentation Skills</div><div>● Leadership and Influencing Skills</div><div>● Proficiency in Excel/SQL/BI tools and PowerPoint.</div><div><br></div><div><b>Why join us:      </b></div><div>Work with a high-performing and passionate product, design, and engineering team.     </div><div>Shape the future of credit for millions of users.    </div><div>Build at scale in one of India’s most dynamic and regulated spaces.     </div><div>Flexible and inclusive work environment with fast decision-making and ownership.     </div><div><br></div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+   merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving   consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s  your  opportunity to be a part of the story!&nbsp;</div><div><br></div>","id":"4c6e737e-0e89-4e06-985f-e7cb6e9481c5","lists":[],"text":"Growth Management- DGM/ GM- Lending EMI","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role</b></div><div>We are looking for an experienced Growth professional (DGM/GM) to own customer acquisition, activation and usage for our Lending EMI business. The incumbent will drive the strategy and execution behind how customers discover, check their eligibility for, and activate Paytm EMI — spanning proactive outreach to pre-scored segments, always-on in-app/in-store eligibility checks, and in-the-moment discovery at the point of purchase.</div><div>The role requires close partnership with Business Product, App Product, Risk, Risk Analytics, Brand Alliance, and Marketing teams to convert Paytm's existing user base — including Postpaid and other lending cohorts, and customers who already use Paytm's free credit report — into active, repeat EMI users, while keeping growth targets aligned with underwriting and portfolio quality constraints.</div><div><br></div><div><b>About the Team</b></div><div>The Growth team for Lending EMI owns the full top-of-funnel, activation charter and usage matrices: sizing and prioritizing the addressable base, running outbound and in-product campaigns, and measuring and improving conversion across every discovery channel — proactive whitelist outreach, standalone self- check, contextual at-purchase discovery, and merchant-assisted discovery.</div><div><br></div><div><b>Key Responsibilities</b></div><div>● Own the GTM strategy and sequencing across customer segments (existing loan products/lending cohorts, the CIR base, internal usage patterns, new-to-credit customers) and merchant/category segments.</div><div>● Drive the proactive outreach (\"Signup\") program end to end: whitelist targeting, campaign design across push/SMS/email/in-app, frequency and consent management, and conversion tracking.</div><div>● Own adoption of the standalone \"check your eligibility\" surface, both in the Paytm app and at merchant counters.</div><div>● Partner with Business Product on funnel design across all discovery triggers and own funnel conversion metrics end to end — discovery, eligibility check, onboarding, first spend, repeat usage.</div><div>● Define and track cohort-level activation, first-transaction, and repeat-usage metrics; identify drop- off points and drive fixes jointly with Product and Engineering.</div><div>● Partner with Risk and Risk Analytics to align growth targets and campaign targeting with underwriting cutoffs and portfolio-quality expectations.</div><div>● Own catalog-led / discovery-marketing initiatives that surface eligible products, retailers, and brand offers to customers ahead of a purchase decision.</div><div>● Build and maintain the addressable-base sizing model in partnership with Analytics — ticket-size affordability, category fit, and segment prioritization.</div><div>● Represent Growth in cross-functional forums with Product, Risk, Brand Alliance, and Finance to align acquisition plans with pricing, subvention, and credit-cost realities.</div><div>● Own the growth P&amp;L view — cost per activation, channel efficiency, and campaign ROI — and report on it regularly to leadership.</div><div><br></div><div><b>Preferred Qualifications</b></div><div>● Bachelors degree in Business, Engineering, Economics, or a related field. MBA is preferred.</div><div>● 7–9 years of experience in Growth, Marketing, or Business roles within lending, BNPL, fintech, or consumer internet.</div><div>● Proven experience running large-scale, data-led acquisition and activation campaigns, both outbound and in-product.</div><div>● Proven experience running data segmentation, reportings, analysis, query management, usage basis AI etc.</div><div>● Experience working with credit/lending products and a working understanding of underwriting- linked growth constraints.</div><div>● Exposure to funnel analytics, cohort analysis, and marketing-technology / CRM platforms.</div><div><br></div><div><b>Required Skills</b></div><div>● Growth Strategy &amp; GTM Planning</div><div>● Funnel &amp; Cohort Analytics</div><div>● Campaign Management (Push/SMS/Email/In-app)</div><div>● Segmentation &amp;amp; Targeting</div><div>● Cross-functional Collaboration (Product, Risk, Marketing, Brand)</div><div>● Consumer Lending / BNPL Domain Knowledge</div><div>● A/B Testing &amp; Experimentation</div><div>● Stakeholder Management</div><div>● Data-driven Decision Making</div><div>● P&amp;L / Unit Economics Orientation</div><div>● Excellent Communication and Presentation Skills</div><div>● Leadership and Influencing Skills</div><div>● Proficiency in Excel/SQL/BI tools and PowerPoint.</div><div><br></div><div><b>Why join us:      </b></div><div>Work with a high-performing and passionate product, design, and engineering team.     </div><div>Shape the future of credit for millions of users.    </div><div>Build at scale in one of India’s most dynamic and regulated spaces.     </div><div>Flexible and inclusive work environment with fast decision-making and ownership.     </div><div><br></div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+   merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving   consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s  your  opportunity to be a part of the story!&nbsp;</div><div><br></div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role\nWe are looking for an experienced Growth professional (DGM/GM) to own customer acquisition, activation and usage for our Lending EMI business. The incumbent will drive the strategy and execution behind how customers discover, check their eligibility for, and activate Paytm EMI — spanning proactive outreach to pre-scored segments, always-on in-app/in-store eligibility checks, and in-the-moment discovery at the point of purchase.\nThe role requires close partnership with Business Product, App Product, Risk, Risk Analytics, Brand Alliance, and Marketing teams to convert Paytm's existing user base — including Postpaid and other lending cohorts, and customers who already use Paytm's free credit report — into active, repeat EMI users, while keeping growth targets aligned with underwriting and portfolio quality constraints.\n\nAbout the Team\nThe Growth team for Lending EMI owns the full top-of-funnel, activation charter and usage matrices: sizing and prioritizing the addressable base, running outbound and in-product campaigns, and measuring and improving conversion across every discovery channel — proactive whitelist outreach, standalone self- check, contextual at-purchase discovery, and merchant-assisted discovery.\n\nKey Responsibilities\n● Own the GTM strategy and sequencing across customer segments (existing loan products/lending cohorts, the CIR base, internal usage patterns, new-to-credit customers) and merchant/category segments.\n● Drive the proactive outreach (\"Signup\") program end to end: whitelist targeting, campaign design across push/SMS/email/in-app, frequency and consent management, and conversion tracking.\n● Own adoption of the standalone \"check your eligibility\" surface, both in the Paytm app and at merchant counters.\n● Partner with Business Product on funnel design across all discovery triggers and own funnel conversion metrics end to end — discovery, eligibility check, onboarding, first spend, repeat usage.\n● Define and track cohort-level activation, first-transaction, and repeat-usage metrics; identify drop- off points and drive fixes jointly with Product and Engineering.\n● Partner with Risk and Risk Analytics to align growth targets and campaign targeting with underwriting cutoffs and portfolio-quality expectations.\n● Own catalog-led / discovery-marketing initiatives that surface eligible products, retailers, and brand offers to customers ahead of a purchase decision.\n● Build and maintain the addressable-base sizing model in partnership with Analytics — ticket-size affordability, category fit, and segment prioritization.\n● Represent Growth in cross-functional forums with Product, Risk, Brand Alliance, and Finance to align acquisition plans with pricing, subvention, and credit-cost realities.\n● Own the growth P&L view — cost per activation, channel efficiency, and campaign ROI — and report on it regularly to leadership.\n\nPreferred Qualifications\n● Bachelors degree in Business, Engineering, Economics, or a related field. MBA is preferred.\n● 7–9 years of experience in Growth, Marketing, or Business roles within lending, BNPL, fintech, or consumer internet.\n● Proven experience running large-scale, data-led acquisition and activation campaigns, both outbound and in-product.\n● Proven experience running data segmentation, reportings, analysis, query management, usage basis AI etc.\n● Experience working with credit/lending products and a working understanding of underwriting- linked growth constraints.\n● Exposure to funnel analytics, cohort analysis, and marketing-technology / CRM platforms.\n\nRequired Skills\n● Growth Strategy & GTM Planning\n● Funnel & Cohort Analytics\n● Campaign Management (Push/SMS/Email/In-app)\n● Segmentation &amp; Targeting\n● Cross-functional Collaboration (Product, Risk, Marketing, Brand)\n● Consumer Lending / BNPL Domain Knowledge\n● A/B Testing & Experimentation\n● Stakeholder Management\n● Data-driven Decision Making\n● P&L / Unit Economics Orientation\n● Excellent Communication and Presentation Skills\n● Leadership and Influencing Skills\n● Proficiency in Excel/SQL/BI tools and PowerPoint.\n\nWhy join us:      \nWork with a high-performing and passionate product, design, and engineering team.     \nShape the future of credit for millions of users.    \nBuild at scale in one of India’s most dynamic and regulated spaces.     \nFlexible and inclusive work environment with fast decision-making and ownership.     \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+   merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving   consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s  your  opportunity to be a part of the story! \n\n","hostedUrl":"https://jobs.lever.co/paytm/4c6e737e-0e89-4e06-985f-e7cb6e9481c5","applyUrl":"https://jobs.lever.co/paytm/4c6e737e-0e89-4e06-985f-e7cb6e9481c5/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Growth","location":"Noida, Uttar Pradesh","team":"User Growth","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1789499036474,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nRole Overview\nWe are looking for a Growth Manager to own the overall growth strategy and business outcomes for our merchant-user ecosystem. The role will drive the journey from new user → activation → engagement → retention → power user, translating merchant insights into propositions, campaigns, and scalable growth initiatives.\n\nKey Responsibilities\n- Own the overall user growth strategy, with accountability for active users, engagement, transactions, and incremental business outcomes. \n- Define and drive the end-to-end user lifecycle strategy across acquisition, activation, engagement, retention, and reactivation. \n- Translate merchant behaviour, customer insights, and data into compelling propositions, gratification constructs, campaigns, and growth interventions. \n- Lead integrated execution across CLM, Product, Marketing, Social, Influencer, Regional, and Finance teams. \n- Identify and prioritise growth opportunities across user cohorts, lifecycle stages, app journeys, campaigns, offers, and engagement levers. \n- Drive continuous experimentation and optimisation to improve conversion, engagement, retention, and transaction frequency. \n- Own senior stakeholder reviews, including performance narratives, key risks, business decisions, and forward-looking growth plans. \n- Build a strong operating rhythm across teams, ensuring clear ownership, prioritisation, execution quality, and timely delivery. \n- Lead and mentor growth leaders/teams while ensuring an integrated roadmap and strong cross-functional collaboration. \n\nKey Success Metrics\n- Merchant-to-user conversion \n- Active merchant users \n- Incremental engagement & transactions \n- Activation and lifecycle progression \n- Repeat engagement & retention \n- Campaign effectiveness and ROI \n- Growth roadmap delivery \n- Cross-functional execution and stakeholder alignment \n\nIdeal Profile\n- 10–12 years of experience in consumer internet, fintech, payments, e-commerce, marketplaces, or other high-scale consumer businesses. \n- Strong track record of owning growth/business outcomes at scale. \n- Deep expertise across consumer growth, lifecycle/CLM, engagement, retention, campaigns, propositions, and experimentation. \n- Strong analytical and commercial orientation with experience managing budgets/P&L and ROI-driven growth initiatives. \n- Proven ability to translate customer/merchant insights into scalable growth programs. \n- Strong senior stakeholder management and cross-functional leadership skills. \n- Experience building and leading high-performing teams in fast-paced, ambiguous environments.\n\nWhy join us? \n● A collaborative output driven program that brings cohesiveness across businesses through technology  \n● Improve the average revenue per use by increasing the cross-sell opportunities   \n● A solid 360 feedback from your peer teams on your support of their goals   \n● Respect, that is earned, not demanded from your peers and manager   \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story! \n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Role Overview</b></div><div>We are looking for a Growth Manager to own the overall growth strategy and business outcomes for our merchant-user ecosystem. The role will drive the journey from new user → activation → engagement → retention → power user, translating merchant insights into propositions, campaigns, and scalable growth initiatives.</div><div><br></div><div><b>Key Responsibilities</b></div><div>- Own the overall user growth strategy, with accountability for active users, engagement, transactions, and incremental business outcomes. </div><div>- Define and drive the end-to-end user lifecycle strategy across acquisition, activation, engagement, retention, and reactivation. </div><div>- Translate merchant behaviour, customer insights, and data into compelling propositions, gratification constructs, campaigns, and growth interventions. </div><div>- Lead integrated execution across CLM, Product, Marketing, Social, Influencer, Regional, and Finance teams. </div><div>- Identify and prioritise growth opportunities across user cohorts, lifecycle stages, app journeys, campaigns, offers, and engagement levers. </div><div>- Drive continuous experimentation and optimisation to improve conversion, engagement, retention, and transaction frequency. </div><div>- Own senior stakeholder reviews, including performance narratives, key risks, business decisions, and forward-looking growth plans. </div><div>- Build a strong operating rhythm across teams, ensuring clear ownership, prioritisation, execution quality, and timely delivery. </div><div>- Lead and mentor growth leaders/teams while ensuring an integrated roadmap and strong cross-functional collaboration. </div><div><br></div><div><b>Key Success Metrics</b></div><div>- Merchant-to-user conversion </div><div>- Active merchant users </div><div>- Incremental engagement &amp; transactions </div><div>- Activation and lifecycle progression </div><div>- Repeat engagement &amp; retention </div><div>- Campaign effectiveness and ROI </div><div>- Growth roadmap delivery </div><div>- Cross-functional execution and stakeholder alignment </div><div><br></div><div><b>Ideal Profile</b></div><div>- 10–12 years of experience in consumer internet, fintech, payments, e-commerce, marketplaces, or other high-scale consumer businesses. </div><div>- Strong track record of owning growth/business outcomes at scale. </div><div>- Deep expertise across consumer growth, lifecycle/CLM, engagement, retention, campaigns, propositions, and experimentation. </div><div>- Strong analytical and commercial orientation with experience managing budgets/P&amp;L and ROI-driven growth initiatives. </div><div>- Proven ability to translate customer/merchant insights into scalable growth programs. </div><div>- Strong senior stakeholder management and cross-functional leadership skills. </div><div>- Experience building and leading high-performing teams in fast-paced, ambiguous environments.</div><div><br></div><div><b>Why join us?&nbsp;</b></div><div>● A collaborative output driven program that brings cohesiveness across businesses through technology  </div><div>● Improve the average revenue per use by increasing the cross-sell opportunities   </div><div>● A solid 360 feedback from your peer teams on your support of their goals   </div><div>● Respect, that is earned, not demanded from your peers and manager   </div><div><br></div><div><b>Compensation:&nbsp;</b></div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers &amp; merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story!&nbsp;</div>","id":"43dba495-81ea-47a0-99f0-f8d99d7f09bd","lists":[],"text":"Growth Management- User Growth I Exp- 10-12 Years","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Role Overview</b></div><div>We are looking for a Growth Manager to own the overall growth strategy and business outcomes for our merchant-user ecosystem. The role will drive the journey from new user → activation → engagement → retention → power user, translating merchant insights into propositions, campaigns, and scalable growth initiatives.</div><div><br></div><div><b>Key Responsibilities</b></div><div>- Own the overall user growth strategy, with accountability for active users, engagement, transactions, and incremental business outcomes. </div><div>- Define and drive the end-to-end user lifecycle strategy across acquisition, activation, engagement, retention, and reactivation. </div><div>- Translate merchant behaviour, customer insights, and data into compelling propositions, gratification constructs, campaigns, and growth interventions. </div><div>- Lead integrated execution across CLM, Product, Marketing, Social, Influencer, Regional, and Finance teams. </div><div>- Identify and prioritise growth opportunities across user cohorts, lifecycle stages, app journeys, campaigns, offers, and engagement levers. </div><div>- Drive continuous experimentation and optimisation to improve conversion, engagement, retention, and transaction frequency. </div><div>- Own senior stakeholder reviews, including performance narratives, key risks, business decisions, and forward-looking growth plans. </div><div>- Build a strong operating rhythm across teams, ensuring clear ownership, prioritisation, execution quality, and timely delivery. </div><div>- Lead and mentor growth leaders/teams while ensuring an integrated roadmap and strong cross-functional collaboration. </div><div><br></div><div><b>Key Success Metrics</b></div><div>- Merchant-to-user conversion </div><div>- Active merchant users </div><div>- Incremental engagement &amp; transactions </div><div>- Activation and lifecycle progression </div><div>- Repeat engagement &amp; retention </div><div>- Campaign effectiveness and ROI </div><div>- Growth roadmap delivery </div><div>- Cross-functional execution and stakeholder alignment </div><div><br></div><div><b>Ideal Profile</b></div><div>- 10–12 years of experience in consumer internet, fintech, payments, e-commerce, marketplaces, or other high-scale consumer businesses. </div><div>- Strong track record of owning growth/business outcomes at scale. </div><div>- Deep expertise across consumer growth, lifecycle/CLM, engagement, retention, campaigns, propositions, and experimentation. </div><div>- Strong analytical and commercial orientation with experience managing budgets/P&amp;L and ROI-driven growth initiatives. </div><div>- Proven ability to translate customer/merchant insights into scalable growth programs. </div><div>- Strong senior stakeholder management and cross-functional leadership skills. </div><div>- Experience building and leading high-performing teams in fast-paced, ambiguous environments.</div><div><br></div><div><b>Why join us?&nbsp;</b></div><div>● A collaborative output driven program that brings cohesiveness across businesses through technology  </div><div>● Improve the average revenue per use by increasing the cross-sell opportunities   </div><div>● A solid 360 feedback from your peer teams on your support of their goals   </div><div>● Respect, that is earned, not demanded from your peers and manager   </div><div><br></div><div><b>Compensation:&nbsp;</b></div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers &amp; merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story!&nbsp;</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nRole Overview\nWe are looking for a Growth Manager to own the overall growth strategy and business outcomes for our merchant-user ecosystem. The role will drive the journey from new user → activation → engagement → retention → power user, translating merchant insights into propositions, campaigns, and scalable growth initiatives.\n\nKey Responsibilities\n- Own the overall user growth strategy, with accountability for active users, engagement, transactions, and incremental business outcomes. \n- Define and drive the end-to-end user lifecycle strategy across acquisition, activation, engagement, retention, and reactivation. \n- Translate merchant behaviour, customer insights, and data into compelling propositions, gratification constructs, campaigns, and growth interventions. \n- Lead integrated execution across CLM, Product, Marketing, Social, Influencer, Regional, and Finance teams. \n- Identify and prioritise growth opportunities across user cohorts, lifecycle stages, app journeys, campaigns, offers, and engagement levers. \n- Drive continuous experimentation and optimisation to improve conversion, engagement, retention, and transaction frequency. \n- Own senior stakeholder reviews, including performance narratives, key risks, business decisions, and forward-looking growth plans. \n- Build a strong operating rhythm across teams, ensuring clear ownership, prioritisation, execution quality, and timely delivery. \n- Lead and mentor growth leaders/teams while ensuring an integrated roadmap and strong cross-functional collaboration. \n\nKey Success Metrics\n- Merchant-to-user conversion \n- Active merchant users \n- Incremental engagement & transactions \n- Activation and lifecycle progression \n- Repeat engagement & retention \n- Campaign effectiveness and ROI \n- Growth roadmap delivery \n- Cross-functional execution and stakeholder alignment \n\nIdeal Profile\n- 10–12 years of experience in consumer internet, fintech, payments, e-commerce, marketplaces, or other high-scale consumer businesses. \n- Strong track record of owning growth/business outcomes at scale. \n- Deep expertise across consumer growth, lifecycle/CLM, engagement, retention, campaigns, propositions, and experimentation. \n- Strong analytical and commercial orientation with experience managing budgets/P&L and ROI-driven growth initiatives. \n- Proven ability to translate customer/merchant insights into scalable growth programs. \n- Strong senior stakeholder management and cross-functional leadership skills. \n- Experience building and leading high-performing teams in fast-paced, ambiguous environments.\n\nWhy join us? \n● A collaborative output driven program that brings cohesiveness across businesses through technology  \n● Improve the average revenue per use by increasing the cross-sell opportunities   \n● A solid 360 feedback from your peer teams on your support of their goals   \n● Respect, that is earned, not demanded from your peers and manager   \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story! \n","hostedUrl":"https://jobs.lever.co/paytm/43dba495-81ea-47a0-99f0-f8d99d7f09bd","applyUrl":"https://jobs.lever.co/paytm/43dba495-81ea-47a0-99f0-f8d99d7f09bd/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Analytics","location":"Noida, Uttar Pradesh","team":"Consumer Growth","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1785993607890,"descriptionPlain":"Paytm Money is building the next generation of wealth management and investment products for India. As a Growth, Process & Data Specialist at the, you will sit at the intersection of analytics, CRM, and growth strategy - owning the data infrastructure and intelligence layer that powers our user acquisition, engagement, and retention campaigns. This is a high-ownership, cross-functional role where you will independently drive cohort analytics, campaign attribution, CLTV modelling, and business review reporting, while acting as the primary bridge between the CRM and Data teams.\n\nKey Responsibilities - \nOwn end-to-end campaign operations: campaign intake, requirement understanding, audience setup,\ncommunication configuration, QA, launch, monitoring and post-campaign closure\n• Translate growth / CRM briefs into clear execution plans covering audience, eligibility, triggers, journeys,\nchannel, frequency, dependencies, timelines and success metrics\n• Manage campaign execution across CRM channels such as Push, WhatsApp, SMS, Email and in-app,\nusing platforms such as CleverTap / Seller Panel or equivalent\n• Partner with Data / Analytics teams to define cohorts, segments, event logic and data requirements; ensure\naudience accuracy and campaign eligibility before launch\n• Establish rigorous campaign QA and governance covering copy, links, variables, deep links, targeting,\nsuppression rules, frequency caps, scheduling and tracking\n• Own campaign calendars and operating rhythms, prioritising multiple campaigns and ensuring timely\ndelivery with minimal execution errors\n• Monitor live campaigns, identify delivery / targeting / performance issues, coordinate resolution and\nmaintain campaign health dashboards / trackers\n• Drive campaign measurement and post-campaign reporting, including delivery, engagement, conversion,\nincremental impact and key learnings; feed insights back into future campaigns\n• Coordinate closely with Growth, Product, Analytics, Design, Content, Tech and Compliance / Legal\nstakeholders to ensure smooth execution and approvals\n• Build scalable SOPs, checklists, templates and automation to improve campaign turnaround time, quality,\nconsistency and operational efficiency\n\n\nWho We're Looking For\n3–6 years of experience in growth analytics, CRM analytics, or a data specialist role, preferably in fintech, consumer internet, or BFSI Strong hands-on proficiency in SQL & dashboards, with demonstrated experience building cohort analyses, funnel analytics, and behavioural segmentation models Experience with BI and visualisation tools - Looker Studio, Tableau, Power BI, or equivalent - and the ability to build leadership-ready dashboards independently Good understanding of stock markets, investment products (equities, mutual funds, derivatives), and investor behaviour - essential to contextualise growth metrics within Paytm Money's product ecosystem. Proven ability to build and present structured, insight-driven PowerPoint decks for senior stakeholders and business reviews. \nGraduate from a reputed institution, or equivalent practical experience in a high-growth startupPrior experience in a fintech or wealth-tech environment with working knowledge of CRM platforms (MoEngage, CleverTap, or similar) is strongly preferred\n","description":"<div><span style=\"font-size: 10pt;\">Paytm Money is building the next generation of wealth management and investment products for India. As a Growth, Process &amp; Data Specialist at the, you will sit at the intersection of analytics, CRM, and growth strategy - owning the data infrastructure and intelligence layer that powers our user acquisition, engagement, and retention campaigns. This is a high-ownership, cross-functional role where you will independently drive cohort analytics, campaign attribution, CLTV modelling, and business review reporting, while acting as the primary bridge between the CRM and Data teams.</span></div><div><br></div><div><b>Key Responsibilities - </b></div><div><span style=\"font-size: 14px;\">Own end-to-end campaign operations: campaign intake, requirement understanding, audience setup,</span></div><div><span style=\"font-size: 14px;\">communication configuration, QA, launch, monitoring and post-campaign closure</span></div><div><span style=\"font-size: 14px;\">• Translate growth / CRM briefs into clear execution plans covering audience, eligibility, triggers, journeys,</span></div><div><span style=\"font-size: 14px;\">channel, frequency, dependencies, timelines and success metrics</span></div><div><span style=\"font-size: 14px;\">• Manage campaign execution across CRM channels such as Push, WhatsApp, SMS, Email and in-app,</span></div><div><span style=\"font-size: 14px;\">using platforms such as CleverTap / Seller Panel or equivalent</span></div><div><span style=\"font-size: 14px;\">• Partner with Data / Analytics teams to define cohorts, segments, event logic and data requirements; ensure</span></div><div><span style=\"font-size: 14px;\">audience accuracy and campaign eligibility before launch</span></div><div><span style=\"font-size: 14px;\">• Establish rigorous campaign QA and governance covering copy, links, variables, deep links, targeting,</span></div><div><span style=\"font-size: 14px;\">suppression rules, frequency caps, scheduling and tracking</span></div><div><span style=\"font-size: 14px;\">• Own campaign calendars and operating rhythms, prioritising multiple campaigns and ensuring timely</span></div><div><span style=\"font-size: 14px;\">delivery with minimal execution errors</span></div><div><span style=\"font-size: 14px;\">• Monitor live campaigns, identify delivery / targeting / performance issues, coordinate resolution and</span></div><div><span style=\"font-size: 14px;\">maintain campaign health dashboards / trackers</span></div><div><span style=\"font-size: 14px;\">• Drive campaign measurement and post-campaign reporting, including delivery, engagement, conversion,</span></div><div><span style=\"font-size: 14px;\">incremental impact and key learnings; feed insights back into future campaigns</span></div><div><span style=\"font-size: 14px;\">• Coordinate closely with Growth, Product, Analytics, Design, Content, Tech and Compliance / Legal</span></div><div><span style=\"font-size: 14px;\">stakeholders to ensure smooth execution and approvals</span></div><div><span style=\"font-size: 14px;\">• Build scalable SOPs, checklists, templates and automation to improve campaign turnaround time, quality,</span></div><div><span style=\"font-size: 14px;\">consistency and operational efficiency</span></div><div><br></div><div><br></div><div><b style=\"font-size: 14pt;\">Who We're Looking For</b></div><div><span style=\"font-size: 10pt;\">3–6 years of experience in growth analytics, CRM analytics, or a data specialist role, preferably in fintech, consumer internet, or BFSI Strong hands-on proficiency in SQL &amp; dashboards, with demonstrated experience building cohort analyses, funnel analytics, and behavioural segmentation models Experience with BI and visualisation tools - Looker Studio, Tableau, Power BI, or equivalent - and the ability to build leadership-ready dashboards independently Good understanding of stock markets, investment products (equities, mutual funds, derivatives), and investor behaviour - essential to contextualise growth metrics within Paytm Money's product ecosystem. Proven ability to build and present structured, insight-driven PowerPoint decks for senior stakeholders and business reviews. </span></div><div><span style=\"font-size: 10pt;\">Graduate from a reputed institution, or equivalent practical experience in a high-growth startupPrior experience in a fintech or wealth-tech environment with working knowledge of CRM platforms (MoEngage, CleverTap, or similar) is strongly preferred</span></div>","id":"fa5befe1-43f5-417f-a1de-a989264e1871","lists":[],"text":"Growth Operations - Campaign - Paytm Money","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 10pt;\">Paytm Money is building the next generation of wealth management and investment products for India. As a Growth, Process &amp; Data Specialist at the, you will sit at the intersection of analytics, CRM, and growth strategy - owning the data infrastructure and intelligence layer that powers our user acquisition, engagement, and retention campaigns. This is a high-ownership, cross-functional role where you will independently drive cohort analytics, campaign attribution, CLTV modelling, and business review reporting, while acting as the primary bridge between the CRM and Data teams.</span></div><div><br></div><div><b>Key Responsibilities - </b></div><div><span style=\"font-size: 14px;\">Own end-to-end campaign operations: campaign intake, requirement understanding, audience setup,</span></div><div><span style=\"font-size: 14px;\">communication configuration, QA, launch, monitoring and post-campaign closure</span></div><div><span style=\"font-size: 14px;\">• Translate growth / CRM briefs into clear execution plans covering audience, eligibility, triggers, journeys,</span></div><div><span style=\"font-size: 14px;\">channel, frequency, dependencies, timelines and success metrics</span></div><div><span style=\"font-size: 14px;\">• Manage campaign execution across CRM channels such as Push, WhatsApp, SMS, Email and in-app,</span></div><div><span style=\"font-size: 14px;\">using platforms such as CleverTap / Seller Panel or equivalent</span></div><div><span style=\"font-size: 14px;\">• Partner with Data / Analytics teams to define cohorts, segments, event logic and data requirements; ensure</span></div><div><span style=\"font-size: 14px;\">audience accuracy and campaign eligibility before launch</span></div><div><span style=\"font-size: 14px;\">• Establish rigorous campaign QA and governance covering copy, links, variables, deep links, targeting,</span></div><div><span style=\"font-size: 14px;\">suppression rules, frequency caps, scheduling and tracking</span></div><div><span style=\"font-size: 14px;\">• Own campaign calendars and operating rhythms, prioritising multiple campaigns and ensuring timely</span></div><div><span style=\"font-size: 14px;\">delivery with minimal execution errors</span></div><div><span style=\"font-size: 14px;\">• Monitor live campaigns, identify delivery / targeting / performance issues, coordinate resolution and</span></div><div><span style=\"font-size: 14px;\">maintain campaign health dashboards / trackers</span></div><div><span style=\"font-size: 14px;\">• Drive campaign measurement and post-campaign reporting, including delivery, engagement, conversion,</span></div><div><span style=\"font-size: 14px;\">incremental impact and key learnings; feed insights back into future campaigns</span></div><div><span style=\"font-size: 14px;\">• Coordinate closely with Growth, Product, Analytics, Design, Content, Tech and Compliance / Legal</span></div><div><span style=\"font-size: 14px;\">stakeholders to ensure smooth execution and approvals</span></div><div><span style=\"font-size: 14px;\">• Build scalable SOPs, checklists, templates and automation to improve campaign turnaround time, quality,</span></div><div><span style=\"font-size: 14px;\">consistency and operational efficiency</span></div><div><br></div><div><br></div><div><b style=\"font-size: 14pt;\">Who We're Looking For</b></div><div><span style=\"font-size: 10pt;\">3–6 years of experience in growth analytics, CRM analytics, or a data specialist role, preferably in fintech, consumer internet, or BFSI Strong hands-on proficiency in SQL &amp; dashboards, with demonstrated experience building cohort analyses, funnel analytics, and behavioural segmentation models Experience with BI and visualisation tools - Looker Studio, Tableau, Power BI, or equivalent - and the ability to build leadership-ready dashboards independently Good understanding of stock markets, investment products (equities, mutual funds, derivatives), and investor behaviour - essential to contextualise growth metrics within Paytm Money's product ecosystem. Proven ability to build and present structured, insight-driven PowerPoint decks for senior stakeholders and business reviews. </span></div><div><span style=\"font-size: 10pt;\">Graduate from a reputed institution, or equivalent practical experience in a high-growth startupPrior experience in a fintech or wealth-tech environment with working knowledge of CRM platforms (MoEngage, CleverTap, or similar) is strongly preferred</span></div>","descriptionBodyPlain":"Paytm Money is building the next generation of wealth management and investment products for India. As a Growth, Process & Data Specialist at the, you will sit at the intersection of analytics, CRM, and growth strategy - owning the data infrastructure and intelligence layer that powers our user acquisition, engagement, and retention campaigns. This is a high-ownership, cross-functional role where you will independently drive cohort analytics, campaign attribution, CLTV modelling, and business review reporting, while acting as the primary bridge between the CRM and Data teams.\n\nKey Responsibilities - \nOwn end-to-end campaign operations: campaign intake, requirement understanding, audience setup,\ncommunication configuration, QA, launch, monitoring and post-campaign closure\n• Translate growth / CRM briefs into clear execution plans covering audience, eligibility, triggers, journeys,\nchannel, frequency, dependencies, timelines and success metrics\n• Manage campaign execution across CRM channels such as Push, WhatsApp, SMS, Email and in-app,\nusing platforms such as CleverTap / Seller Panel or equivalent\n• Partner with Data / Analytics teams to define cohorts, segments, event logic and data requirements; ensure\naudience accuracy and campaign eligibility before launch\n• Establish rigorous campaign QA and governance covering copy, links, variables, deep links, targeting,\nsuppression rules, frequency caps, scheduling and tracking\n• Own campaign calendars and operating rhythms, prioritising multiple campaigns and ensuring timely\ndelivery with minimal execution errors\n• Monitor live campaigns, identify delivery / targeting / performance issues, coordinate resolution and\nmaintain campaign health dashboards / trackers\n• Drive campaign measurement and post-campaign reporting, including delivery, engagement, conversion,\nincremental impact and key learnings; feed insights back into future campaigns\n• Coordinate closely with Growth, Product, Analytics, Design, Content, Tech and Compliance / Legal\nstakeholders to ensure smooth execution and approvals\n• Build scalable SOPs, checklists, templates and automation to improve campaign turnaround time, quality,\nconsistency and operational efficiency\n\n\nWho We're Looking For\n3–6 years of experience in growth analytics, CRM analytics, or a data specialist role, preferably in fintech, consumer internet, or BFSI Strong hands-on proficiency in SQL & dashboards, with demonstrated experience building cohort analyses, funnel analytics, and behavioural segmentation models Experience with BI and visualisation tools - Looker Studio, Tableau, Power BI, or equivalent - and the ability to build leadership-ready dashboards independently Good understanding of stock markets, investment products (equities, mutual funds, derivatives), and investor behaviour - essential to contextualise growth metrics within Paytm Money's product ecosystem. Proven ability to build and present structured, insight-driven PowerPoint decks for senior stakeholders and business reviews. \nGraduate from a reputed institution, or equivalent practical experience in a high-growth startupPrior experience in a fintech or wealth-tech environment with working knowledge of CRM platforms (MoEngage, CleverTap, or similar) is strongly preferred\n","hostedUrl":"https://jobs.lever.co/paytm/fa5befe1-43f5-417f-a1de-a989264e1871","applyUrl":"https://jobs.lever.co/paytm/fa5befe1-43f5-417f-a1de-a989264e1871/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Growth","location":"Noida, Uttar Pradesh","team":"Paytm Money","allLocations":["Noida, Uttar Pradesh","Bangalore, Karnataka"]},"createdAt":1766140753522,"descriptionPlain":"Expectations/ Requirements\n  Own marketing campaign operations & implementation design logic end to end in alignment with the marketing strategy decided upon \n Own the monitoring and tracking of metrics useful for performance analyses of campaigns\n Set up and run experiments on campaigns\n  Streamline operations for reduced errors and increased efficiency\n  Run root cause analyses and narrow down the cause(s) in cases of deviations from expected campaign behavior \n\nSuperpowers/ Skills that will help you succeed in this role\n  Familiarity with any CLM tool. Prior experience with CleverTap will be an added advantage.\n  Aptitude – good with logical reasoning, breaking down problem statements, and hypothesis formation and validation\n  Ownership – Own campaigns end to end from execution to assessment to accommodating learnings – the candidate should be interested in the role or else it will be difficult to gather ownership and excel \n Previous experience in operations is preferred - not mandatory \n\nWhy join us \n A collaborative output driven program that brings cohesiveness across businesses through technology  Improve the average revenue per use by increasing the cross-sell opportunities\n  A solid 360 feedbacks from your peer teams on your support of their goals \n Respect, that is earned, not demanded from your peers and manager\n\n","description":"<div><b>Expectations/ Requirements</b></div><div>  Own marketing campaign operations &amp; implementation design logic end to end in alignment with the marketing strategy decided upon </div><div> Own the monitoring and tracking of metrics useful for performance analyses of campaigns</div><div> Set up and run experiments on campaigns</div><div>  Streamline operations for reduced errors and increased efficiency</div><div>  Run root cause analyses and narrow down the cause(s) in cases of deviations from expected campaign behavior </div><div><br></div><div><b>Superpowers/ Skills that will help you succeed in this role</b></div><div>  Familiarity with any CLM tool. Prior experience with CleverTap will be an added advantage.</div><div>  Aptitude – good with logical reasoning, breaking down problem statements, and hypothesis formation and validation</div><div>  Ownership – Own campaigns end to end from execution to assessment to accommodating learnings – the candidate should be interested in the role or else it will be difficult to gather ownership and excel </div><div> Previous experience in operations is preferred - not mandatory </div><div><br></div><div><b>Why join us </b></div><div> A collaborative output driven program that brings cohesiveness across businesses through technology  Improve the average revenue per use by increasing the cross-sell opportunities</div><div>  A solid 360 feedbacks from your peer teams on your support of their goals </div><div> Respect, that is earned, not demanded from your peers and manager</div><div><br></div>","id":"c63b74c3-8a95-4126-9464-a2cc1a54eb8a","lists":[],"text":"Growth Operations -Paytm Money","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Expectations/ Requirements</b></div><div>  Own marketing campaign operations &amp; implementation design logic end to end in alignment with the marketing strategy decided upon </div><div> Own the monitoring and tracking of metrics useful for performance analyses of campaigns</div><div> Set up and run experiments on campaigns</div><div>  Streamline operations for reduced errors and increased efficiency</div><div>  Run root cause analyses and narrow down the cause(s) in cases of deviations from expected campaign behavior </div><div><br></div><div><b>Superpowers/ Skills that will help you succeed in this role</b></div><div>  Familiarity with any CLM tool. Prior experience with CleverTap will be an added advantage.</div><div>  Aptitude – good with logical reasoning, breaking down problem statements, and hypothesis formation and validation</div><div>  Ownership – Own campaigns end to end from execution to assessment to accommodating learnings – the candidate should be interested in the role or else it will be difficult to gather ownership and excel </div><div> Previous experience in operations is preferred - not mandatory </div><div><br></div><div><b>Why join us </b></div><div> A collaborative output driven program that brings cohesiveness across businesses through technology  Improve the average revenue per use by increasing the cross-sell opportunities</div><div>  A solid 360 feedbacks from your peer teams on your support of their goals </div><div> Respect, that is earned, not demanded from your peers and manager</div><div><br></div>","descriptionBodyPlain":"Expectations/ Requirements\n  Own marketing campaign operations & implementation design logic end to end in alignment with the marketing strategy decided upon \n Own the monitoring and tracking of metrics useful for performance analyses of campaigns\n Set up and run experiments on campaigns\n  Streamline operations for reduced errors and increased efficiency\n  Run root cause analyses and narrow down the cause(s) in cases of deviations from expected campaign behavior \n\nSuperpowers/ Skills that will help you succeed in this role\n  Familiarity with any CLM tool. Prior experience with CleverTap will be an added advantage.\n  Aptitude – good with logical reasoning, breaking down problem statements, and hypothesis formation and validation\n  Ownership – Own campaigns end to end from execution to assessment to accommodating learnings – the candidate should be interested in the role or else it will be difficult to gather ownership and excel \n Previous experience in operations is preferred - not mandatory \n\nWhy join us \n A collaborative output driven program that brings cohesiveness across businesses through technology  Improve the average revenue per use by increasing the cross-sell opportunities\n  A solid 360 feedbacks from your peer teams on your support of their goals \n Respect, that is earned, not demanded from your peers and manager\n\n","hostedUrl":"https://jobs.lever.co/paytm/c63b74c3-8a95-4126-9464-a2cc1a54eb8a","applyUrl":"https://jobs.lever.co/paytm/c63b74c3-8a95-4126-9464-a2cc1a54eb8a/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Sales","location":"Noida, Uttar Pradesh","team":"Inference and Agentic AI","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1783041874704,"descriptionPlain":"Role Overview\nAs the Head of Channel Partnerships at Pi Commerce, you will own the critical partnerships that\ngive our platform its infrastructure channels and its global reach. This role comprises two\nhalves, but carries one strategic mandate: secure and deepen the structural platform and carrier\nrelationships that power our messaging core, while simultaneously building out the regional\npartner networks that scale our product across new geographies.\n\nCore Responsibilities & Ownership\n Platform &amp; Carrier Partnerships: Directly manage structural relationships with Meta\n(WhatsApp), Jio, and key telcos/aggregators backend infrastructure for SMS, RCS, and\nVoice. Own commercials, rate cards, technical access layer negotiations, BSP/ISV statuses,\nand co-marketing entitlements. Your success means securing better commercial terms,\nenhanced platform access, and early roadmap visibility.\n Channel GTM Partnerships: Recruit, sign, and rapidly enable high-performing resellers,\nSystems Integrators (SIs), and distribution partners across the UAE and the wider GCC\nregion. Build the full partner lifecycle framework from scratch, including partner selection,\ncustom commercial matrices, enablement programs, and joint pipeline mechanics.\n Partner-Sourced Revenue Pipeline: Carry a direct revenue quota. At Pi Commerce,\npartnerships are treated as a primary revenue generator, not a relationship maintenance\ncost center. You will be actively measured on structural channel access secured and net-\nnew partner-sourced annual contract value (ACV).\n\nIdeal Candidate Profile\nThe ideal candidate brings a blend of structural ecosystem negotiation experience and high-\ngrowth indirect sales execution. You are equally comfortable aligning incentives with massive\ntech conglomerates and onboarding local localized channel partners.\n Industry Domain Expertise: Proven track record of managing platform or carrier\nrelationships specifically within CPaaS, enterprise messaging, or fintech industries.\n Indirect Channels &amp; Resellers: Direct experience building indirect sales structures, scaling\nreseller channels, or driving distributor networks.\n Regional Knowledge: Established familiarity with scaling market footprints across India and\nthe GCC (specifically the UAE).\n Adaptable Negotiation Contour: Comfortable negotiating highly complex enterprise\ncommercial structures with players like Meta or Jio one week, and shifting to ramp up a\ndynamic regional reseller in the UAE the next.\n\nQualifications & Requirements\n Experience: 7–10 years of professional experience driving business development,\necosystem partnerships, or channel growth strategies.\n Track Record: Demonstrated history of hitting numbers tied directly to partner-sourced\npipeline revenue or commercial optimizations.\n Strategic Competence: Strong grasp of BSP (Business Solution Provider) status, ISV\necosystems, carrier rate cards, and technical access constraints.\n","description":"<div>Role Overview</div><div>As the Head of Channel Partnerships at Pi Commerce, you will own the critical partnerships that</div><div>give our platform its infrastructure channels and its global reach. This role comprises two</div><div>halves, but carries one strategic mandate: secure and deepen the structural platform and carrier</div><div>relationships that power our messaging core, while simultaneously building out the regional</div><div>partner networks that scale our product across new geographies.</div><div><br></div><div>Core Responsibilities &amp; Ownership</div><div> Platform &amp;amp; Carrier Partnerships: Directly manage structural relationships with Meta</div><div>(WhatsApp), Jio, and key telcos/aggregators backend infrastructure for SMS, RCS, and</div><div>Voice. Own commercials, rate cards, technical access layer negotiations, BSP/ISV statuses,</div><div>and co-marketing entitlements. Your success means securing better commercial terms,</div><div>enhanced platform access, and early roadmap visibility.</div><div> Channel GTM Partnerships: Recruit, sign, and rapidly enable high-performing resellers,</div><div>Systems Integrators (SIs), and distribution partners across the UAE and the wider GCC</div><div>region. Build the full partner lifecycle framework from scratch, including partner selection,</div><div>custom commercial matrices, enablement programs, and joint pipeline mechanics.</div><div> Partner-Sourced Revenue Pipeline: Carry a direct revenue quota. At Pi Commerce,</div><div>partnerships are treated as a primary revenue generator, not a relationship maintenance</div><div>cost center. You will be actively measured on structural channel access secured and net-</div><div>new partner-sourced annual contract value (ACV).</div><div><br></div><div>Ideal Candidate Profile</div><div>The ideal candidate brings a blend of structural ecosystem negotiation experience and high-</div><div>growth indirect sales execution. You are equally comfortable aligning incentives with massive</div><div>tech conglomerates and onboarding local localized channel partners.</div><div> Industry Domain Expertise: Proven track record of managing platform or carrier</div><div>relationships specifically within CPaaS, enterprise messaging, or fintech industries.</div><div> Indirect Channels &amp;amp; Resellers: Direct experience building indirect sales structures, scaling</div><div>reseller channels, or driving distributor networks.</div><div> Regional Knowledge: Established familiarity with scaling market footprints across India and</div><div>the GCC (specifically the UAE).</div><div> Adaptable Negotiation Contour: Comfortable negotiating highly complex enterprise</div><div>commercial structures with players like Meta or Jio one week, and shifting to ramp up a</div><div>dynamic regional reseller in the UAE the next.</div><div><br></div><div>Qualifications &amp; Requirements</div><div> Experience: 7–10 years of professional experience driving business development,</div><div>ecosystem partnerships, or channel growth strategies.</div><div> Track Record: Demonstrated history of hitting numbers tied directly to partner-sourced</div><div>pipeline revenue or commercial optimizations.</div><div> Strategic Competence: Strong grasp of BSP (Business Solution Provider) status, ISV</div><div>ecosystems, carrier rate cards, and technical access constraints.</div>","id":"0c74128d-b356-4743-8e1d-250bfc13d7ee","lists":[],"text":"Head of Channel Partnerships - Enterprise Sales (India & GCC Markets)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Role Overview</div><div>As the Head of Channel Partnerships at Pi Commerce, you will own the critical partnerships that</div><div>give our platform its infrastructure channels and its global reach. This role comprises two</div><div>halves, but carries one strategic mandate: secure and deepen the structural platform and carrier</div><div>relationships that power our messaging core, while simultaneously building out the regional</div><div>partner networks that scale our product across new geographies.</div><div><br></div><div>Core Responsibilities &amp; Ownership</div><div> Platform &amp;amp; Carrier Partnerships: Directly manage structural relationships with Meta</div><div>(WhatsApp), Jio, and key telcos/aggregators backend infrastructure for SMS, RCS, and</div><div>Voice. Own commercials, rate cards, technical access layer negotiations, BSP/ISV statuses,</div><div>and co-marketing entitlements. Your success means securing better commercial terms,</div><div>enhanced platform access, and early roadmap visibility.</div><div> Channel GTM Partnerships: Recruit, sign, and rapidly enable high-performing resellers,</div><div>Systems Integrators (SIs), and distribution partners across the UAE and the wider GCC</div><div>region. Build the full partner lifecycle framework from scratch, including partner selection,</div><div>custom commercial matrices, enablement programs, and joint pipeline mechanics.</div><div> Partner-Sourced Revenue Pipeline: Carry a direct revenue quota. At Pi Commerce,</div><div>partnerships are treated as a primary revenue generator, not a relationship maintenance</div><div>cost center. You will be actively measured on structural channel access secured and net-</div><div>new partner-sourced annual contract value (ACV).</div><div><br></div><div>Ideal Candidate Profile</div><div>The ideal candidate brings a blend of structural ecosystem negotiation experience and high-</div><div>growth indirect sales execution. You are equally comfortable aligning incentives with massive</div><div>tech conglomerates and onboarding local localized channel partners.</div><div> Industry Domain Expertise: Proven track record of managing platform or carrier</div><div>relationships specifically within CPaaS, enterprise messaging, or fintech industries.</div><div> Indirect Channels &amp;amp; Resellers: Direct experience building indirect sales structures, scaling</div><div>reseller channels, or driving distributor networks.</div><div> Regional Knowledge: Established familiarity with scaling market footprints across India and</div><div>the GCC (specifically the UAE).</div><div> Adaptable Negotiation Contour: Comfortable negotiating highly complex enterprise</div><div>commercial structures with players like Meta or Jio one week, and shifting to ramp up a</div><div>dynamic regional reseller in the UAE the next.</div><div><br></div><div>Qualifications &amp; Requirements</div><div> Experience: 7–10 years of professional experience driving business development,</div><div>ecosystem partnerships, or channel growth strategies.</div><div> Track Record: Demonstrated history of hitting numbers tied directly to partner-sourced</div><div>pipeline revenue or commercial optimizations.</div><div> Strategic Competence: Strong grasp of BSP (Business Solution Provider) status, ISV</div><div>ecosystems, carrier rate cards, and technical access constraints.</div>","descriptionBodyPlain":"Role Overview\nAs the Head of Channel Partnerships at Pi Commerce, you will own the critical partnerships that\ngive our platform its infrastructure channels and its global reach. This role comprises two\nhalves, but carries one strategic mandate: secure and deepen the structural platform and carrier\nrelationships that power our messaging core, while simultaneously building out the regional\npartner networks that scale our product across new geographies.\n\nCore Responsibilities & Ownership\n Platform &amp; Carrier Partnerships: Directly manage structural relationships with Meta\n(WhatsApp), Jio, and key telcos/aggregators backend infrastructure for SMS, RCS, and\nVoice. Own commercials, rate cards, technical access layer negotiations, BSP/ISV statuses,\nand co-marketing entitlements. Your success means securing better commercial terms,\nenhanced platform access, and early roadmap visibility.\n Channel GTM Partnerships: Recruit, sign, and rapidly enable high-performing resellers,\nSystems Integrators (SIs), and distribution partners across the UAE and the wider GCC\nregion. Build the full partner lifecycle framework from scratch, including partner selection,\ncustom commercial matrices, enablement programs, and joint pipeline mechanics.\n Partner-Sourced Revenue Pipeline: Carry a direct revenue quota. At Pi Commerce,\npartnerships are treated as a primary revenue generator, not a relationship maintenance\ncost center. You will be actively measured on structural channel access secured and net-\nnew partner-sourced annual contract value (ACV).\n\nIdeal Candidate Profile\nThe ideal candidate brings a blend of structural ecosystem negotiation experience and high-\ngrowth indirect sales execution. You are equally comfortable aligning incentives with massive\ntech conglomerates and onboarding local localized channel partners.\n Industry Domain Expertise: Proven track record of managing platform or carrier\nrelationships specifically within CPaaS, enterprise messaging, or fintech industries.\n Indirect Channels &amp; Resellers: Direct experience building indirect sales structures, scaling\nreseller channels, or driving distributor networks.\n Regional Knowledge: Established familiarity with scaling market footprints across India and\nthe GCC (specifically the UAE).\n Adaptable Negotiation Contour: Comfortable negotiating highly complex enterprise\ncommercial structures with players like Meta or Jio one week, and shifting to ramp up a\ndynamic regional reseller in the UAE the next.\n\nQualifications & Requirements\n Experience: 7–10 years of professional experience driving business development,\necosystem partnerships, or channel growth strategies.\n Track Record: Demonstrated history of hitting numbers tied directly to partner-sourced\npipeline revenue or commercial optimizations.\n Strategic Competence: Strong grasp of BSP (Business Solution Provider) status, ISV\necosystems, carrier rate cards, and technical access constraints.\n","hostedUrl":"https://jobs.lever.co/paytm/0c74128d-b356-4743-8e1d-250bfc13d7ee","applyUrl":"https://jobs.lever.co/paytm/0c74128d-b356-4743-8e1d-250bfc13d7ee/apply"},{"additional":"","additionalPlain":"","categories":{"department":"Sales","location":"Luxembourg","team":"SEA & Europe","allLocations":["Luxembourg"]},"createdAt":1783931976236,"descriptionPlain":"About Paytm Europe\nMerchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business.\n\nPaytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets. Our success will depend not only on our technology, but on building Europe's highest performing commercial sales team.\n\nRole Purpose\nThe Chief Commercial Officer (CCO) will be responsible for defining and executing Paytm Europe's commercial strategy across Europe. The successful candidate will build and lead a high-performing organisation spanning field sales, partnerships, merchant acquisition, customer success and commercial performance. This is a foundational executive role responsible for creating the commercial engine that will drive Paytm Europe's growth from launch through multi-country expansion.\n\nKey Responsibilities\nDevelop the Commercial Strategy\n- Define and execute Paytm Europe's commercial strategy aligned with the company's long-term vision.\n- Identify new markets, customer segments, strategic partnerships and revenue opportunities.\n- Develop scalable go-to-market strategies for each European market.\n\nBuild the Sales Organisation\n- Recruit, develop and lead a best-in-class field sales organisation.\n- Work closely with the Commercial Talent Acquisition Manager to establish the Paytm Sales Academy.\n- Create a high-performance culture focused on customer outcomes and disciplined execution.\n\nMerchant Acquisition & Growth\n- Drive merchant acquisition, activation and retention across all markets.\n- Develop strategies to maximise merchant lifetime value and customer satisfaction.\n- Ensure sales activities remain aligned with regulatory and compliance requirements.\n\nStrategic Partnerships\n- Develop partnerships with banks, merchant acquirers, ISVs, platforms, software vendors and other strategic partners.\n- Identify opportunities to expand distribution channels and embedded finance capabilities.\n\nCommercial Leadership\n- Lead Sales, Partnerships, and Customer Success functions.\n- Establish clear KPIs, forecasting, pipeline management and performance reporting.\n- Drive a culture of accountability, collaboration and continuous improvement.\n\nExecutive Collaboration\n- Work closely with Product, Technology, Operations, Risk and Compliance to ensure commercial ambitions are delivered within a robust governance framework.\n- Represent Paytm Europe at industry events, customer meetings and strategic partner engagements.\n\nIdeal Background\nThe ideal candidate will have a proven track record of building and scaling commercial organisations within payments. Experience launching new markets, leading field sales teams and developing strategic partnerships across multiple European jurisdictions will be highly valued. We are seeking a builder, someone who thrives on creating teams, processes and culture from the ground up.\n\nEssential Experience\n- Senior commercial leadership experience within payments, fintech, banking or technology.\n- Experience building and leading field sales organisations.\n- Strong track record of delivering sustained revenue growth.\n- Experience negotiating strategic commercial partnerships.\n- 15+ years of experience \n- Excellent leadership, coaching and stakeholder management skills.\n\nHighly Desirable\n- Experience launching products or services into multiple European markets.\n- Knowledge of merchant acquiring, Open Banking, payment acceptance and SME banking.\n- Experience working within a regulated financial services environment.\n- International commercial leadership experience.\n\nPersonal Attributes\nCommercially ambitious, entrepreneurial and highly customer-focused. An inspirational leader capable of building high-performing teams and influencing at executive level. Data-driven, resilient and pragmatic, with the ability to balance rapid commercial growth with disciplined execution and regulatory expectations.\n\nMeasures of Success (First 12 Months)\n- Build Paytm Europe's commercial organisation from the ground up.\n- Recruit, onboard and develop the initial Luxembourg field sales team.\n- Launch the Paytm Sales Academy in partnership with HR.\n- Deliver successful commercial launch in Luxembourg.\n- Establish strategic partnerships supporting merchant acquisition and future growth.\n- Develop a scalable commercial model ready for expansion into Germany and the Netherlands.\n\nWhy This Role Matters\nThe Chief Commercial Officer will be responsible for transforming Paytm Europe's commercial ambition into market reality. By building Europe's strongest merchant acquisition organisation and creating enduring strategic partnerships, this role will directly shape the company's growth, reputation and long-term success across the continent.\n","description":"<div><b><span style=\"font-size: 13pt;\">About Paytm Europe</span></b></div><div><span style=\"font-size: 11pt;\">Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business.</span></div><div><br></div><div><span style=\"font-size: 11pt;\">Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets. Our success will depend not only on our technology, but on building Europe's highest performing commercial sales team.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Role Purpose</span></b></div><div><span style=\"font-size: 11pt;\">The Chief Commercial Officer (CCO) will be responsible for defining and executing Paytm Europe's commercial strategy across Europe. The successful candidate will build and lead a high-performing organisation spanning field sales, partnerships, merchant acquisition, customer success and commercial performance. This is a foundational executive role responsible for creating the commercial engine that will drive Paytm Europe's growth from launch through multi-country expansion.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Key Responsibilities</span></b></div><div><b style=\"font-size: 11pt;\">Develop the Commercial Strategy</b></div><div><span style=\"font-size: 11pt;\">- Define and execute Paytm Europe's commercial strategy aligned with the company's long-term vision.</span></div><div><span style=\"font-size: 11pt;\">- Identify new markets, customer segments, strategic partnerships and revenue opportunities.</span></div><div><span style=\"font-size: 11pt;\">- Develop scalable go-to-market strategies for each European market.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Build the Sales Organisation</b></div><div><span style=\"font-size: 11pt;\">- Recruit, develop and lead a best-in-class field sales organisation.</span></div><div><span style=\"font-size: 11pt;\">- Work closely with the Commercial Talent Acquisition Manager to establish the Paytm Sales Academy.</span></div><div><span style=\"font-size: 11pt;\">- Create a high-performance culture focused on customer outcomes and disciplined execution.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Merchant Acquisition &amp; Growth</b></div><div><span style=\"font-size: 11pt;\">- Drive merchant acquisition, activation and retention across all markets.</span></div><div><span style=\"font-size: 11pt;\">- Develop strategies to maximise merchant lifetime value and customer satisfaction.</span></div><div><span style=\"font-size: 11pt;\">- Ensure sales activities remain aligned with regulatory and compliance requirements.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Strategic Partnerships</b></div><div><span style=\"font-size: 11pt;\">- Develop partnerships with banks, merchant acquirers, ISVs, platforms, software vendors and other strategic partners.</span></div><div><span style=\"font-size: 11pt;\">- Identify opportunities to expand distribution channels and embedded finance capabilities.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Commercial Leadership</b></div><div><span style=\"font-size: 11pt;\">- Lead Sales, Partnerships, and Customer Success functions.</span></div><div><span style=\"font-size: 11pt;\">- Establish clear KPIs, forecasting, pipeline management and performance reporting.</span></div><div><span style=\"font-size: 11pt;\">- Drive a culture of accountability, collaboration and continuous improvement.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Executive Collaboration</b></div><div><b style=\"font-size: 11pt;\">- </b><span style=\"font-size: 11pt;\">Work closely with Product, Technology, Operations, Risk and Compliance to ensure commercial ambitions are delivered within a robust governance framework.</span></div><div><span style=\"font-size: 11pt;\">- Represent Paytm Europe at industry events, customer meetings and strategic partner engagements.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Ideal Background</span></b></div><div><span style=\"font-size: 11pt;\">The ideal candidate will have a proven track record of building and scaling commercial organisations within payments. Experience launching new markets, leading field sales teams and developing strategic partnerships across multiple European jurisdictions will be highly valued. We are seeking a builder, someone who thrives on creating teams, processes and culture from the ground up.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Essential Experience</span></b></div><div><span style=\"font-size: 11pt;\">- Senior commercial leadership experience within payments, fintech, banking or technology.</span></div><div><span style=\"font-size: 11pt;\">- Experience building and leading field sales organisations.</span></div><div><span style=\"font-size: 11pt;\">- Strong track record of delivering sustained revenue growth.</span></div><div><span style=\"font-size: 11pt;\">- Experience negotiating strategic commercial partnerships.</span></div><div><span style=\"font-size: 11pt;\">- 15+ years of experience&nbsp;</span></div><div><span style=\"font-size: 11pt;\">- Excellent leadership, coaching and stakeholder management skills.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Highly Desirable</span></b></div><div><span style=\"font-size: 11pt;\">- Experience launching products or services into multiple European markets.</span></div><div><span style=\"font-size: 11pt;\">- Knowledge of merchant acquiring, Open Banking, payment acceptance and SME banking.</span></div><div><span style=\"font-size: 11pt;\">- Experience working within a regulated financial services environment.</span></div><div><span style=\"font-size: 11pt;\">- International commercial leadership experience.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Personal Attributes</span></b></div><div><span style=\"font-size: 11pt;\">Commercially ambitious, entrepreneurial and highly customer-focused. An inspirational leader capable of building high-performing teams and influencing at executive level. Data-driven, resilient and pragmatic, with the ability to balance rapid commercial growth with disciplined execution and regulatory expectations.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Measures of Success (First 12 Months)</span></b></div><div><span style=\"font-size: 11pt;\">- Build Paytm Europe's commercial organisation from the ground up.</span></div><div><span style=\"font-size: 11pt;\">- Recruit, onboard and develop the initial Luxembourg field sales team.</span></div><div><span style=\"font-size: 11pt;\">- Launch the Paytm Sales Academy in partnership with HR.</span></div><div><span style=\"font-size: 11pt;\">- Deliver successful commercial launch in Luxembourg.</span></div><div><span style=\"font-size: 11pt;\">- Establish strategic partnerships supporting merchant acquisition and future growth.</span></div><div><span style=\"font-size: 11pt;\">- Develop a scalable commercial model ready for expansion into Germany and the Netherlands.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Why This Role Matters</span></b></div><div><span style=\"font-size: 11pt;\">The Chief Commercial Officer will be responsible for transforming Paytm Europe's commercial ambition into market reality. By building Europe's strongest merchant acquisition organisation and creating enduring strategic partnerships, this role will directly shape the company's growth, reputation and long-term success across the continent.</span></div>","id":"dcb4b151-091f-4e1a-abbd-93b188b8eefa","lists":[],"text":"Head of Commercial/ Sales, Paytm Europe","country":"LU","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b><span style=\"font-size: 13pt;\">About Paytm Europe</span></b></div><div><span style=\"font-size: 11pt;\">Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business.</span></div><div><br></div><div><span style=\"font-size: 11pt;\">Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets. Our success will depend not only on our technology, but on building Europe's highest performing commercial sales team.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Role Purpose</span></b></div><div><span style=\"font-size: 11pt;\">The Chief Commercial Officer (CCO) will be responsible for defining and executing Paytm Europe's commercial strategy across Europe. The successful candidate will build and lead a high-performing organisation spanning field sales, partnerships, merchant acquisition, customer success and commercial performance. This is a foundational executive role responsible for creating the commercial engine that will drive Paytm Europe's growth from launch through multi-country expansion.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Key Responsibilities</span></b></div><div><b style=\"font-size: 11pt;\">Develop the Commercial Strategy</b></div><div><span style=\"font-size: 11pt;\">- Define and execute Paytm Europe's commercial strategy aligned with the company's long-term vision.</span></div><div><span style=\"font-size: 11pt;\">- Identify new markets, customer segments, strategic partnerships and revenue opportunities.</span></div><div><span style=\"font-size: 11pt;\">- Develop scalable go-to-market strategies for each European market.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Build the Sales Organisation</b></div><div><span style=\"font-size: 11pt;\">- Recruit, develop and lead a best-in-class field sales organisation.</span></div><div><span style=\"font-size: 11pt;\">- Work closely with the Commercial Talent Acquisition Manager to establish the Paytm Sales Academy.</span></div><div><span style=\"font-size: 11pt;\">- Create a high-performance culture focused on customer outcomes and disciplined execution.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Merchant Acquisition &amp; Growth</b></div><div><span style=\"font-size: 11pt;\">- Drive merchant acquisition, activation and retention across all markets.</span></div><div><span style=\"font-size: 11pt;\">- Develop strategies to maximise merchant lifetime value and customer satisfaction.</span></div><div><span style=\"font-size: 11pt;\">- Ensure sales activities remain aligned with regulatory and compliance requirements.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Strategic Partnerships</b></div><div><span style=\"font-size: 11pt;\">- Develop partnerships with banks, merchant acquirers, ISVs, platforms, software vendors and other strategic partners.</span></div><div><span style=\"font-size: 11pt;\">- Identify opportunities to expand distribution channels and embedded finance capabilities.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Commercial Leadership</b></div><div><span style=\"font-size: 11pt;\">- Lead Sales, Partnerships, and Customer Success functions.</span></div><div><span style=\"font-size: 11pt;\">- Establish clear KPIs, forecasting, pipeline management and performance reporting.</span></div><div><span style=\"font-size: 11pt;\">- Drive a culture of accountability, collaboration and continuous improvement.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Executive Collaboration</b></div><div><b style=\"font-size: 11pt;\">- </b><span style=\"font-size: 11pt;\">Work closely with Product, Technology, Operations, Risk and Compliance to ensure commercial ambitions are delivered within a robust governance framework.</span></div><div><span style=\"font-size: 11pt;\">- Represent Paytm Europe at industry events, customer meetings and strategic partner engagements.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Ideal Background</span></b></div><div><span style=\"font-size: 11pt;\">The ideal candidate will have a proven track record of building and scaling commercial organisations within payments. Experience launching new markets, leading field sales teams and developing strategic partnerships across multiple European jurisdictions will be highly valued. We are seeking a builder, someone who thrives on creating teams, processes and culture from the ground up.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Essential Experience</span></b></div><div><span style=\"font-size: 11pt;\">- Senior commercial leadership experience within payments, fintech, banking or technology.</span></div><div><span style=\"font-size: 11pt;\">- Experience building and leading field sales organisations.</span></div><div><span style=\"font-size: 11pt;\">- Strong track record of delivering sustained revenue growth.</span></div><div><span style=\"font-size: 11pt;\">- Experience negotiating strategic commercial partnerships.</span></div><div><span style=\"font-size: 11pt;\">- 15+ years of experience&nbsp;</span></div><div><span style=\"font-size: 11pt;\">- Excellent leadership, coaching and stakeholder management skills.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Highly Desirable</span></b></div><div><span style=\"font-size: 11pt;\">- Experience launching products or services into multiple European markets.</span></div><div><span style=\"font-size: 11pt;\">- Knowledge of merchant acquiring, Open Banking, payment acceptance and SME banking.</span></div><div><span style=\"font-size: 11pt;\">- Experience working within a regulated financial services environment.</span></div><div><span style=\"font-size: 11pt;\">- International commercial leadership experience.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Personal Attributes</span></b></div><div><span style=\"font-size: 11pt;\">Commercially ambitious, entrepreneurial and highly customer-focused. An inspirational leader capable of building high-performing teams and influencing at executive level. Data-driven, resilient and pragmatic, with the ability to balance rapid commercial growth with disciplined execution and regulatory expectations.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Measures of Success (First 12 Months)</span></b></div><div><span style=\"font-size: 11pt;\">- Build Paytm Europe's commercial organisation from the ground up.</span></div><div><span style=\"font-size: 11pt;\">- Recruit, onboard and develop the initial Luxembourg field sales team.</span></div><div><span style=\"font-size: 11pt;\">- Launch the Paytm Sales Academy in partnership with HR.</span></div><div><span style=\"font-size: 11pt;\">- Deliver successful commercial launch in Luxembourg.</span></div><div><span style=\"font-size: 11pt;\">- Establish strategic partnerships supporting merchant acquisition and future growth.</span></div><div><span style=\"font-size: 11pt;\">- Develop a scalable commercial model ready for expansion into Germany and the Netherlands.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Why This Role Matters</span></b></div><div><span style=\"font-size: 11pt;\">The Chief Commercial Officer will be responsible for transforming Paytm Europe's commercial ambition into market reality. By building Europe's strongest merchant acquisition organisation and creating enduring strategic partnerships, this role will directly shape the company's growth, reputation and long-term success across the continent.</span></div>","descriptionBodyPlain":"About Paytm Europe\nMerchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business.\n\nPaytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets. Our success will depend not only on our technology, but on building Europe's highest performing commercial sales team.\n\nRole Purpose\nThe Chief Commercial Officer (CCO) will be responsible for defining and executing Paytm Europe's commercial strategy across Europe. The successful candidate will build and lead a high-performing organisation spanning field sales, partnerships, merchant acquisition, customer success and commercial performance. This is a foundational executive role responsible for creating the commercial engine that will drive Paytm Europe's growth from launch through multi-country expansion.\n\nKey Responsibilities\nDevelop the Commercial Strategy\n- Define and execute Paytm Europe's commercial strategy aligned with the company's long-term vision.\n- Identify new markets, customer segments, strategic partnerships and revenue opportunities.\n- Develop scalable go-to-market strategies for each European market.\n\nBuild the Sales Organisation\n- Recruit, develop and lead a best-in-class field sales organisation.\n- Work closely with the Commercial Talent Acquisition Manager to establish the Paytm Sales Academy.\n- Create a high-performance culture focused on customer outcomes and disciplined execution.\n\nMerchant Acquisition & Growth\n- Drive merchant acquisition, activation and retention across all markets.\n- Develop strategies to maximise merchant lifetime value and customer satisfaction.\n- Ensure sales activities remain aligned with regulatory and compliance requirements.\n\nStrategic Partnerships\n- Develop partnerships with banks, merchant acquirers, ISVs, platforms, software vendors and other strategic partners.\n- Identify opportunities to expand distribution channels and embedded finance capabilities.\n\nCommercial Leadership\n- Lead Sales, Partnerships, and Customer Success functions.\n- Establish clear KPIs, forecasting, pipeline management and performance reporting.\n- Drive a culture of accountability, collaboration and continuous improvement.\n\nExecutive Collaboration\n- Work closely with Product, Technology, Operations, Risk and Compliance to ensure commercial ambitions are delivered within a robust governance framework.\n- Represent Paytm Europe at industry events, customer meetings and strategic partner engagements.\n\nIdeal Background\nThe ideal candidate will have a proven track record of building and scaling commercial organisations within payments. Experience launching new markets, leading field sales teams and developing strategic partnerships across multiple European jurisdictions will be highly valued. We are seeking a builder, someone who thrives on creating teams, processes and culture from the ground up.\n\nEssential Experience\n- Senior commercial leadership experience within payments, fintech, banking or technology.\n- Experience building and leading field sales organisations.\n- Strong track record of delivering sustained revenue growth.\n- Experience negotiating strategic commercial partnerships.\n- 15+ years of experience \n- Excellent leadership, coaching and stakeholder management skills.\n\nHighly Desirable\n- Experience launching products or services into multiple European markets.\n- Knowledge of merchant acquiring, Open Banking, payment acceptance and SME banking.\n- Experience working within a regulated financial services environment.\n- International commercial leadership experience.\n\nPersonal Attributes\nCommercially ambitious, entrepreneurial and highly customer-focused. An inspirational leader capable of building high-performing teams and influencing at executive level. Data-driven, resilient and pragmatic, with the ability to balance rapid commercial growth with disciplined execution and regulatory expectations.\n\nMeasures of Success (First 12 Months)\n- Build Paytm Europe's commercial organisation from the ground up.\n- Recruit, onboard and develop the initial Luxembourg field sales team.\n- Launch the Paytm Sales Academy in partnership with HR.\n- Deliver successful commercial launch in Luxembourg.\n- Establish strategic partnerships supporting merchant acquisition and future growth.\n- Develop a scalable commercial model ready for expansion into Germany and the Netherlands.\n\nWhy This Role Matters\nThe Chief Commercial Officer will be responsible for transforming Paytm Europe's commercial ambition into market reality. By building Europe's strongest merchant acquisition organisation and creating enduring strategic partnerships, this role will directly shape the company's growth, reputation and long-term success across the continent.\n","hostedUrl":"https://jobs.lever.co/paytm/dcb4b151-091f-4e1a-abbd-93b188b8eefa","applyUrl":"https://jobs.lever.co/paytm/dcb4b151-091f-4e1a-abbd-93b188b8eefa/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Enabling","location":"Luxembourg","team":"Enterprise Risk Management","allLocations":["Luxembourg"]},"createdAt":1783929704535,"descriptionPlain":"About Paytm Europe\nMerchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. \nPaytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets.  As a CSSF-regulated Payment Institution, Paytm Europe is committed to building a best-in-class governance, risk and compliance framework from inception.\n\nRole Purpose\nThe Head of Financial Crime & MLRO will lead the design, implementation and continuous enhancement of Paytm Europe's financial crime framework across Europe. The successful candidate will act as the Money Laundering Reporting Officer (MLRO), ensuring compliance with all applicable AML/CFT/CPF, sanctions and financial crime obligations while enabling sustainable commercial growth. This is a strategic executive leadership role responsible for building a scalable, technology-enabled financial crime function capable of supporting Paytm Europe's long-term European expansion.\n\nKey Responsibilities\n\nBuild the Financial Crime Framework\n- Design and implement Paytm Europe's AML/CFT/CPF framework, policies and procedures.\n-Establish a risk-based control environment aligned with CSSF, EU and international regulatory expectations.\n-Ensure the framework scales effectively as the business expands across Europe.\n\nAct as MLRO\n- Serve as the designated Money Laundering Reporting Officer.\n- Maintain effective relationships with the CSSF, Financial Intelligence Units and other competent authorities.\n- Oversee suspicious activity investigations and reporting.\n\nCustomer & Merchant Due Diligence\n- Oversee customer and merchant onboarding, KYC/KYB, enhanced due diligence and ongoing monitoring.\n- Ensure robust sanctions, PEP and adverse media screening processes are implemented and continuously enhanced.\n\nTransaction Monitoring & Financial Crime Operations\n- Lead the design and optimisation of transaction monitoring, financial crime investigations and case management.\n- Leverage technology, data analytics and AI to improve effectiveness while reducing unnecessary operational burden.\n\nProduct & Business Partnership\n- Work closely with Product, Technology, Operations and Commercial teams to embed compliance by design.\n- Provide pragmatic, risk-based guidance that supports innovation and sustainable growth.\n\nLeadership & Governance\n- Build and lead a high-performing Financial Crime team.\n- Provide regular reporting to Executive Management and the Board on financial crime risks, trends and regulatory developments.\n\nIdeal Background\nThe ideal candidate will have significant experience leading AML and financial crime functions within a regulated payment institution, electronic money institution, fintech or banking environment. Experience building rather than simply maintaining a financial crime function will be highly valued, together with a commercial mindset and the ability to support innovation within an appropriately controlled environment. Candidate must have 15+ years of experience. \n\nEssential Experience\n- Experience acting as MLRO or Deputy MLRO within a regulated financial institution. \n- Deep knowledge of AML/CFT, sanctions, fraud prevention and financial crime regulation. \n- Experience engaging with financial regulators and law enforcement authorities. \n- Strong understanding of merchant acquiring, payments or fintech business models.\n- Proven ability to lead and develop high-performing teams.\n\nHighly Desirable\n- Experience supporting the launch of a regulated financial institution.\n- Knowledge of Luxembourg, CSSF and broader European regulatory requirements.\n- Experience implementing transaction monitoring and financial crime technology solutions.\n- Professional qualifications in AML, financial crime or compliance.\n\nPersonal Attributes\nCommercially minded, highly ethical and intellectually curious. Able to balance robust regulatory compliance with commercial pragmatism. An excellent communicator capable of influencing senior stakeholders, regulators and cross-functional teams, while remaining calm and decisive under pressure.\n\nMeasures of Success (First 12 Months)\n- Successfully establish Paytm Europe's financial crime framework ahead of commercial launch.\n- Support regulatory authorisation and readiness for CSSF supervision.\n- Implement scalable onboarding, screening and transaction monitoring capabilities.\n- Recruit and develop a high-performing Financial Crime team.\n- Establish constructive and trusted relationships with the CSSF and other relevant authorities.\n- Create a financial crime function recognised as enabling safe and sustainable business growth.\n\nWhy This Role Matters\nFinancial crime prevention sits at the heart of Paytm Europe's licence, reputation and long-term success. The Head of Financial Crime & MLRO will be instrumental in building a culture where robust governance, intelligent risk management and commercial ambition work hand in hand, helping establish Paytm Europe as one of Europe's leading regulated payments businesses.\n","description":"<div><b><span style=\"font-size: 13pt;\">About Paytm Europe</span></b></div><div><span style=\"font-size: 11pt;\">Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. </span></div><div><span style=\"font-size: 11pt;\">Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets.&nbsp; As a CSSF-regulated Payment Institution, Paytm Europe is committed to building a best-in-class governance, risk and compliance framework from inception.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Role Purpose</span></b></div><div><span style=\"font-size: 11pt;\">The Head of Financial Crime &amp; MLRO will lead the design, implementation and continuous enhancement of Paytm Europe's financial crime framework across Europe. The successful candidate will act as the Money Laundering Reporting Officer (MLRO), ensuring compliance with all applicable AML/CFT/CPF, sanctions and financial crime obligations while enabling sustainable commercial growth. This is a strategic executive leadership role responsible for building a scalable, technology-enabled financial crime function capable of supporting Paytm Europe's long-term European expansion.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Key Responsibilities</span></b></div><div><br></div><div><b style=\"font-size: 11pt;\">Build the Financial Crime Framework</b></div><div><span style=\"font-size: 11pt;\">- Design and implement Paytm Europe's AML/CFT/CPF framework, policies and procedures.</span></div><div><span style=\"font-size: 11pt;\">-Establish a risk-based control environment aligned with CSSF, EU and international regulatory expectations.</span></div><div><span style=\"font-size: 11pt;\">-Ensure the framework scales effectively as the business expands across Europe.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Act as MLRO</b></div><div><span style=\"font-size: 11pt;\">- Serve as the designated Money Laundering Reporting Officer.</span></div><div><span style=\"font-size: 11pt;\">- Maintain effective relationships with the CSSF, Financial Intelligence Units and other competent authorities.</span></div><div><span style=\"font-size: 11pt;\">- Oversee suspicious activity investigations and reporting.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Customer &amp; Merchant Due Diligence</b></div><div><span style=\"font-size: 11pt;\">- Oversee customer and merchant onboarding, KYC/KYB, enhanced due diligence and ongoing monitoring.</span></div><div><span style=\"font-size: 11pt;\">- Ensure robust sanctions, PEP and adverse media screening processes are implemented and continuously enhanced.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Transaction Monitoring &amp; Financial Crime Operations</b></div><div><span style=\"font-size: 11pt;\">- Lead the design and optimisation of transaction monitoring, financial crime investigations and case management.</span></div><div><span style=\"font-size: 11pt;\">- Leverage technology, data analytics and AI to improve effectiveness while reducing unnecessary operational burden.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Product &amp; Business Partnership</b></div><div><span style=\"font-size: 11pt;\">- Work closely with Product, Technology, Operations and Commercial teams to embed compliance by design.</span></div><div><span style=\"font-size: 11pt;\">- Provide pragmatic, risk-based guidance that supports innovation and sustainable growth.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Leadership &amp; Governance</b></div><div><span style=\"font-size: 11pt;\">- Build and lead a high-performing Financial Crime team.</span></div><div><span style=\"font-size: 11pt;\">- Provide regular reporting to Executive Management and the Board on financial crime risks, trends and regulatory developments.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Ideal Background</span></b></div><div><span style=\"font-size: 11pt;\">The ideal candidate will have significant experience leading AML and financial crime functions within a regulated payment institution, electronic money institution, fintech or banking environment. Experience building rather than simply maintaining a financial crime function will be highly valued, together with a commercial mindset and the ability to support innovation within an appropriately controlled environment. Candidate must have 15+ years of experience.&nbsp;</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Essential Experience</span></b></div><div><span style=\"font-size: 11pt;\">- Experience acting as MLRO or Deputy MLRO within a regulated financial institution. </span></div><div><span style=\"font-size: 11pt;\">- Deep knowledge of AML/CFT, sanctions, fraud prevention and financial crime regulation. </span></div><div><span style=\"font-size: 11pt;\">- Experience engaging with financial regulators and law enforcement authorities. </span></div><div><span style=\"font-size: 11pt;\">- Strong understanding of merchant acquiring, payments or fintech business models.</span></div><div><span style=\"font-size: 11pt;\">- Proven ability to lead and develop high-performing teams.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Highly Desirable</span></b></div><div><span style=\"font-size: 11pt;\">- Experience supporting the launch of a regulated financial institution.</span></div><div><span style=\"font-size: 11pt;\">- Knowledge of Luxembourg, CSSF and broader European regulatory requirements.</span></div><div><span style=\"font-size: 11pt;\">- Experience implementing transaction monitoring and financial crime technology solutions.</span></div><div><span style=\"font-size: 11pt;\">- Professional qualifications in AML, financial crime or compliance.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Personal Attributes</span></b></div><div><span style=\"font-size: 11pt;\">Commercially minded, highly ethical and intellectually curious. Able to balance robust regulatory compliance with commercial pragmatism. An excellent communicator capable of influencing senior stakeholders, regulators and cross-functional teams, while remaining calm and decisive under pressure.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Measures of Success (First 12 Months)</span></b></div><div><span style=\"font-size: 11pt;\">- Successfully establish Paytm Europe's financial crime framework ahead of commercial launch.</span></div><div><span style=\"font-size: 11pt;\">- Support regulatory authorisation and readiness for CSSF supervision.</span></div><div><span style=\"font-size: 11pt;\">- Implement scalable onboarding, screening and transaction monitoring capabilities.</span></div><div><span style=\"font-size: 11pt;\">- Recruit and develop a high-performing Financial Crime team.</span></div><div><span style=\"font-size: 11pt;\">- Establish constructive and trusted relationships with the CSSF and other relevant authorities.</span></div><div><span style=\"font-size: 11pt;\">- Create a financial crime function recognised as enabling safe and sustainable business growth.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Why This Role Matters</span></b></div><div><span style=\"font-size: 11pt;\">Financial crime prevention sits at the heart of Paytm Europe's licence, reputation and long-term success. The Head of Financial Crime &amp; MLRO will be instrumental in building a culture where robust governance, intelligent risk management and commercial ambition work hand in hand, helping establish Paytm Europe as one of Europe's leading regulated payments businesses.</span></div>","id":"80765e94-9cc8-493e-99c4-23a5df5e24d1","lists":[],"text":"Head of Financial Crime & MLRO Paytm Europe","country":"LU","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b><span style=\"font-size: 13pt;\">About Paytm Europe</span></b></div><div><span style=\"font-size: 11pt;\">Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. </span></div><div><span style=\"font-size: 11pt;\">Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets.&nbsp; As a CSSF-regulated Payment Institution, Paytm Europe is committed to building a best-in-class governance, risk and compliance framework from inception.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Role Purpose</span></b></div><div><span style=\"font-size: 11pt;\">The Head of Financial Crime &amp; MLRO will lead the design, implementation and continuous enhancement of Paytm Europe's financial crime framework across Europe. The successful candidate will act as the Money Laundering Reporting Officer (MLRO), ensuring compliance with all applicable AML/CFT/CPF, sanctions and financial crime obligations while enabling sustainable commercial growth. This is a strategic executive leadership role responsible for building a scalable, technology-enabled financial crime function capable of supporting Paytm Europe's long-term European expansion.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Key Responsibilities</span></b></div><div><br></div><div><b style=\"font-size: 11pt;\">Build the Financial Crime Framework</b></div><div><span style=\"font-size: 11pt;\">- Design and implement Paytm Europe's AML/CFT/CPF framework, policies and procedures.</span></div><div><span style=\"font-size: 11pt;\">-Establish a risk-based control environment aligned with CSSF, EU and international regulatory expectations.</span></div><div><span style=\"font-size: 11pt;\">-Ensure the framework scales effectively as the business expands across Europe.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Act as MLRO</b></div><div><span style=\"font-size: 11pt;\">- Serve as the designated Money Laundering Reporting Officer.</span></div><div><span style=\"font-size: 11pt;\">- Maintain effective relationships with the CSSF, Financial Intelligence Units and other competent authorities.</span></div><div><span style=\"font-size: 11pt;\">- Oversee suspicious activity investigations and reporting.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Customer &amp; Merchant Due Diligence</b></div><div><span style=\"font-size: 11pt;\">- Oversee customer and merchant onboarding, KYC/KYB, enhanced due diligence and ongoing monitoring.</span></div><div><span style=\"font-size: 11pt;\">- Ensure robust sanctions, PEP and adverse media screening processes are implemented and continuously enhanced.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Transaction Monitoring &amp; Financial Crime Operations</b></div><div><span style=\"font-size: 11pt;\">- Lead the design and optimisation of transaction monitoring, financial crime investigations and case management.</span></div><div><span style=\"font-size: 11pt;\">- Leverage technology, data analytics and AI to improve effectiveness while reducing unnecessary operational burden.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Product &amp; Business Partnership</b></div><div><span style=\"font-size: 11pt;\">- Work closely with Product, Technology, Operations and Commercial teams to embed compliance by design.</span></div><div><span style=\"font-size: 11pt;\">- Provide pragmatic, risk-based guidance that supports innovation and sustainable growth.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Leadership &amp; Governance</b></div><div><span style=\"font-size: 11pt;\">- Build and lead a high-performing Financial Crime team.</span></div><div><span style=\"font-size: 11pt;\">- Provide regular reporting to Executive Management and the Board on financial crime risks, trends and regulatory developments.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Ideal Background</span></b></div><div><span style=\"font-size: 11pt;\">The ideal candidate will have significant experience leading AML and financial crime functions within a regulated payment institution, electronic money institution, fintech or banking environment. Experience building rather than simply maintaining a financial crime function will be highly valued, together with a commercial mindset and the ability to support innovation within an appropriately controlled environment. Candidate must have 15+ years of experience.&nbsp;</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Essential Experience</span></b></div><div><span style=\"font-size: 11pt;\">- Experience acting as MLRO or Deputy MLRO within a regulated financial institution. </span></div><div><span style=\"font-size: 11pt;\">- Deep knowledge of AML/CFT, sanctions, fraud prevention and financial crime regulation. </span></div><div><span style=\"font-size: 11pt;\">- Experience engaging with financial regulators and law enforcement authorities. </span></div><div><span style=\"font-size: 11pt;\">- Strong understanding of merchant acquiring, payments or fintech business models.</span></div><div><span style=\"font-size: 11pt;\">- Proven ability to lead and develop high-performing teams.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Highly Desirable</span></b></div><div><span style=\"font-size: 11pt;\">- Experience supporting the launch of a regulated financial institution.</span></div><div><span style=\"font-size: 11pt;\">- Knowledge of Luxembourg, CSSF and broader European regulatory requirements.</span></div><div><span style=\"font-size: 11pt;\">- Experience implementing transaction monitoring and financial crime technology solutions.</span></div><div><span style=\"font-size: 11pt;\">- Professional qualifications in AML, financial crime or compliance.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Personal Attributes</span></b></div><div><span style=\"font-size: 11pt;\">Commercially minded, highly ethical and intellectually curious. Able to balance robust regulatory compliance with commercial pragmatism. An excellent communicator capable of influencing senior stakeholders, regulators and cross-functional teams, while remaining calm and decisive under pressure.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Measures of Success (First 12 Months)</span></b></div><div><span style=\"font-size: 11pt;\">- Successfully establish Paytm Europe's financial crime framework ahead of commercial launch.</span></div><div><span style=\"font-size: 11pt;\">- Support regulatory authorisation and readiness for CSSF supervision.</span></div><div><span style=\"font-size: 11pt;\">- Implement scalable onboarding, screening and transaction monitoring capabilities.</span></div><div><span style=\"font-size: 11pt;\">- Recruit and develop a high-performing Financial Crime team.</span></div><div><span style=\"font-size: 11pt;\">- Establish constructive and trusted relationships with the CSSF and other relevant authorities.</span></div><div><span style=\"font-size: 11pt;\">- Create a financial crime function recognised as enabling safe and sustainable business growth.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Why This Role Matters</span></b></div><div><span style=\"font-size: 11pt;\">Financial crime prevention sits at the heart of Paytm Europe's licence, reputation and long-term success. The Head of Financial Crime &amp; MLRO will be instrumental in building a culture where robust governance, intelligent risk management and commercial ambition work hand in hand, helping establish Paytm Europe as one of Europe's leading regulated payments businesses.</span></div>","descriptionBodyPlain":"About Paytm Europe\nMerchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. \nPaytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets.  As a CSSF-regulated Payment Institution, Paytm Europe is committed to building a best-in-class governance, risk and compliance framework from inception.\n\nRole Purpose\nThe Head of Financial Crime & MLRO will lead the design, implementation and continuous enhancement of Paytm Europe's financial crime framework across Europe. The successful candidate will act as the Money Laundering Reporting Officer (MLRO), ensuring compliance with all applicable AML/CFT/CPF, sanctions and financial crime obligations while enabling sustainable commercial growth. This is a strategic executive leadership role responsible for building a scalable, technology-enabled financial crime function capable of supporting Paytm Europe's long-term European expansion.\n\nKey Responsibilities\n\nBuild the Financial Crime Framework\n- Design and implement Paytm Europe's AML/CFT/CPF framework, policies and procedures.\n-Establish a risk-based control environment aligned with CSSF, EU and international regulatory expectations.\n-Ensure the framework scales effectively as the business expands across Europe.\n\nAct as MLRO\n- Serve as the designated Money Laundering Reporting Officer.\n- Maintain effective relationships with the CSSF, Financial Intelligence Units and other competent authorities.\n- Oversee suspicious activity investigations and reporting.\n\nCustomer & Merchant Due Diligence\n- Oversee customer and merchant onboarding, KYC/KYB, enhanced due diligence and ongoing monitoring.\n- Ensure robust sanctions, PEP and adverse media screening processes are implemented and continuously enhanced.\n\nTransaction Monitoring & Financial Crime Operations\n- Lead the design and optimisation of transaction monitoring, financial crime investigations and case management.\n- Leverage technology, data analytics and AI to improve effectiveness while reducing unnecessary operational burden.\n\nProduct & Business Partnership\n- Work closely with Product, Technology, Operations and Commercial teams to embed compliance by design.\n- Provide pragmatic, risk-based guidance that supports innovation and sustainable growth.\n\nLeadership & Governance\n- Build and lead a high-performing Financial Crime team.\n- Provide regular reporting to Executive Management and the Board on financial crime risks, trends and regulatory developments.\n\nIdeal Background\nThe ideal candidate will have significant experience leading AML and financial crime functions within a regulated payment institution, electronic money institution, fintech or banking environment. Experience building rather than simply maintaining a financial crime function will be highly valued, together with a commercial mindset and the ability to support innovation within an appropriately controlled environment. Candidate must have 15+ years of experience. \n\nEssential Experience\n- Experience acting as MLRO or Deputy MLRO within a regulated financial institution. \n- Deep knowledge of AML/CFT, sanctions, fraud prevention and financial crime regulation. \n- Experience engaging with financial regulators and law enforcement authorities. \n- Strong understanding of merchant acquiring, payments or fintech business models.\n- Proven ability to lead and develop high-performing teams.\n\nHighly Desirable\n- Experience supporting the launch of a regulated financial institution.\n- Knowledge of Luxembourg, CSSF and broader European regulatory requirements.\n- Experience implementing transaction monitoring and financial crime technology solutions.\n- Professional qualifications in AML, financial crime or compliance.\n\nPersonal Attributes\nCommercially minded, highly ethical and intellectually curious. Able to balance robust regulatory compliance with commercial pragmatism. An excellent communicator capable of influencing senior stakeholders, regulators and cross-functional teams, while remaining calm and decisive under pressure.\n\nMeasures of Success (First 12 Months)\n- Successfully establish Paytm Europe's financial crime framework ahead of commercial launch.\n- Support regulatory authorisation and readiness for CSSF supervision.\n- Implement scalable onboarding, screening and transaction monitoring capabilities.\n- Recruit and develop a high-performing Financial Crime team.\n- Establish constructive and trusted relationships with the CSSF and other relevant authorities.\n- Create a financial crime function recognised as enabling safe and sustainable business growth.\n\nWhy This Role Matters\nFinancial crime prevention sits at the heart of Paytm Europe's licence, reputation and long-term success. The Head of Financial Crime & MLRO will be instrumental in building a culture where robust governance, intelligent risk management and commercial ambition work hand in hand, helping establish Paytm Europe as one of Europe's leading regulated payments businesses.\n","hostedUrl":"https://jobs.lever.co/paytm/80765e94-9cc8-493e-99c4-23a5df5e24d1","applyUrl":"https://jobs.lever.co/paytm/80765e94-9cc8-493e-99c4-23a5df5e24d1/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Sales","location":"Noida, Uttar Pradesh","team":"Inference and Agentic AI","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1783041438411,"descriptionPlain":"About the Role\nWe are looking for a powerhouse Head of Go-To-Market (GTM) / Growth to own the entire\ncommercial launch and expansion strategy for our product. This isn't a traditional, siloed\nmarketing or sales role—this is a unified, high-impact position designed for a strategic leader\nwho views marketing, launch mechanics, demand generation, and sales enablement as a\nsingle, continuous motion.\nAs a product goes live, you will literally be the person who takes the product to market. If you\npossess a rare blend of sharp marketing instincts and a commercial sales mindset, this role is\nbuilt for you.\n\nKey Responsibilities\nYour mission is simple yet challenging: bridge the gap between product readiness and market\ndominance.\n The Launch Mastermind: Own the end-to-end launch strategy for our product. You will\ndefine the positioning, messaging, and rollout phases to ensure maximum impact on day\none.\n Unified GTM Execution: Treat marketing, demand gen, and sales enablement not as\nseparate departments, but as a single, cohesive engine.\n Demand Generation: Design, execute, and scale data-driven inbound and outbound\ncampaigns that build a robust, high-converting pipeline.\n Sales Enablement: Arm the sales team with the exact tools, collateral, competitive\nintelligence, and playbook they need to close deals faster.\n Cross-Functional Leadership: Work hand-in-hand with Product, Engineering, and\nExecutive leadership to align market feedback with product roadmaps.\n\nWhat We Are Looking For\n The Sales & Marketing Contour: You don't just sit in a marketing silo or a sales bullpen.\nYou deeply understand the psychology of the buyer (Marketing) and the mechanics of\nclosing a deal (Sales).\n Launch Experience: You have a proven track record of successfully launching new\nproducts or entering new markets from scratch, preferably in a fast-paced environment.\n Data-Driven Builder: You are comfortable working with analytics, attribution models, and\nCRM data to optimize the funnel continually.\n Strategic &amp; Hands-on: At the GM level, you can chart the 12-month strategy but aren't\nafraid to roll up your sleeves to write a launch brief or review a sales deck.\n\nQualifications & Requirements\n Experience: 10+ years of experience in Growth, Marketing, or Business Development, with\nat least 3–5 years leading integrated GTM strategies.\n Industry Fit: Experience in B2B SaaS, tech, or high-growth product companies is highly\npreferred.\n Location: Must be based in or willing to relocate to the Delhi/Noida region for this on-site\nposition.\n Education: Bachelor’s or Masters degree in Business, Marketing, or a related field (MBA\nfrom a tier-1 institute is a plus, but proven execution matters more).\n\nWhy Join Us?\nYou will have total ownership of a live product's market trajectory. This is a high-visibility, high-\nimpact role at the senior level where your success directly dictates the company's growth curve.\n","description":"<div>About the Role</div><div>We are looking for a powerhouse Head of Go-To-Market (GTM) / Growth to own the entire</div><div>commercial launch and expansion strategy for our product. This isn't a traditional, siloed</div><div>marketing or sales role—this is a unified, high-impact position designed for a strategic leader</div><div>who views marketing, launch mechanics, demand generation, and sales enablement as a</div><div>single, continuous motion.</div><div>As a product goes live, you will literally be the person who takes the product to market. If you</div><div>possess a rare blend of sharp marketing instincts and a commercial sales mindset, this role is</div><div>built for you.</div><div><br></div><div>Key Responsibilities</div><div>Your mission is simple yet challenging: bridge the gap between product readiness and market</div><div>dominance.</div><div> The Launch Mastermind: Own the end-to-end launch strategy for our product. You will</div><div>define the positioning, messaging, and rollout phases to ensure maximum impact on day</div><div>one.</div><div> Unified GTM Execution: Treat marketing, demand gen, and sales enablement not as</div><div>separate departments, but as a single, cohesive engine.</div><div> Demand Generation: Design, execute, and scale data-driven inbound and outbound</div><div>campaigns that build a robust, high-converting pipeline.</div><div> Sales Enablement: Arm the sales team with the exact tools, collateral, competitive</div><div>intelligence, and playbook they need to close deals faster.</div><div> Cross-Functional Leadership: Work hand-in-hand with Product, Engineering, and</div><div>Executive leadership to align market feedback with product roadmaps.</div><div><br></div><div>What We Are Looking For</div><div> The Sales &amp; Marketing Contour: You don't just sit in a marketing silo or a sales bullpen.</div><div>You deeply understand the psychology of the buyer (Marketing) and the mechanics of</div><div>closing a deal (Sales).</div><div> Launch Experience: You have a proven track record of successfully launching new</div><div>products or entering new markets from scratch, preferably in a fast-paced environment.</div><div> Data-Driven Builder: You are comfortable working with analytics, attribution models, and</div><div>CRM data to optimize the funnel continually.</div><div> Strategic &amp;amp; Hands-on: At the GM level, you can chart the 12-month strategy but aren't</div><div>afraid to roll up your sleeves to write a launch brief or review a sales deck.</div><div><br></div><div>Qualifications &amp; Requirements</div><div> Experience: 10+ years of experience in Growth, Marketing, or Business Development, with</div><div>at least 3–5 years leading integrated GTM strategies.</div><div> Industry Fit: Experience in B2B SaaS, tech, or high-growth product companies is highly</div><div>preferred.</div><div> Location: Must be based in or willing to relocate to the Delhi/Noida region for this on-site</div><div>position.</div><div> Education: Bachelor’s or Masters degree in Business, Marketing, or a related field (MBA</div><div>from a tier-1 institute is a plus, but proven execution matters more).</div><div><br></div><div>Why Join Us?</div><div>You will have total ownership of a live product's market trajectory. This is a high-visibility, high-</div><div>impact role at the senior level where your success directly dictates the company's growth curve.</div>","id":"d30bed61-c3d3-4c8b-a119-e4b3333d5d20","lists":[],"text":"Head of Go-To-Market (GTM) - Enterprise Sales","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About the Role</div><div>We are looking for a powerhouse Head of Go-To-Market (GTM) / Growth to own the entire</div><div>commercial launch and expansion strategy for our product. This isn't a traditional, siloed</div><div>marketing or sales role—this is a unified, high-impact position designed for a strategic leader</div><div>who views marketing, launch mechanics, demand generation, and sales enablement as a</div><div>single, continuous motion.</div><div>As a product goes live, you will literally be the person who takes the product to market. If you</div><div>possess a rare blend of sharp marketing instincts and a commercial sales mindset, this role is</div><div>built for you.</div><div><br></div><div>Key Responsibilities</div><div>Your mission is simple yet challenging: bridge the gap between product readiness and market</div><div>dominance.</div><div> The Launch Mastermind: Own the end-to-end launch strategy for our product. You will</div><div>define the positioning, messaging, and rollout phases to ensure maximum impact on day</div><div>one.</div><div> Unified GTM Execution: Treat marketing, demand gen, and sales enablement not as</div><div>separate departments, but as a single, cohesive engine.</div><div> Demand Generation: Design, execute, and scale data-driven inbound and outbound</div><div>campaigns that build a robust, high-converting pipeline.</div><div> Sales Enablement: Arm the sales team with the exact tools, collateral, competitive</div><div>intelligence, and playbook they need to close deals faster.</div><div> Cross-Functional Leadership: Work hand-in-hand with Product, Engineering, and</div><div>Executive leadership to align market feedback with product roadmaps.</div><div><br></div><div>What We Are Looking For</div><div> The Sales &amp; Marketing Contour: You don't just sit in a marketing silo or a sales bullpen.</div><div>You deeply understand the psychology of the buyer (Marketing) and the mechanics of</div><div>closing a deal (Sales).</div><div> Launch Experience: You have a proven track record of successfully launching new</div><div>products or entering new markets from scratch, preferably in a fast-paced environment.</div><div> Data-Driven Builder: You are comfortable working with analytics, attribution models, and</div><div>CRM data to optimize the funnel continually.</div><div> Strategic &amp;amp; Hands-on: At the GM level, you can chart the 12-month strategy but aren't</div><div>afraid to roll up your sleeves to write a launch brief or review a sales deck.</div><div><br></div><div>Qualifications &amp; Requirements</div><div> Experience: 10+ years of experience in Growth, Marketing, or Business Development, with</div><div>at least 3–5 years leading integrated GTM strategies.</div><div> Industry Fit: Experience in B2B SaaS, tech, or high-growth product companies is highly</div><div>preferred.</div><div> Location: Must be based in or willing to relocate to the Delhi/Noida region for this on-site</div><div>position.</div><div> Education: Bachelor’s or Masters degree in Business, Marketing, or a related field (MBA</div><div>from a tier-1 institute is a plus, but proven execution matters more).</div><div><br></div><div>Why Join Us?</div><div>You will have total ownership of a live product's market trajectory. This is a high-visibility, high-</div><div>impact role at the senior level where your success directly dictates the company's growth curve.</div>","descriptionBodyPlain":"About the Role\nWe are looking for a powerhouse Head of Go-To-Market (GTM) / Growth to own the entire\ncommercial launch and expansion strategy for our product. This isn't a traditional, siloed\nmarketing or sales role—this is a unified, high-impact position designed for a strategic leader\nwho views marketing, launch mechanics, demand generation, and sales enablement as a\nsingle, continuous motion.\nAs a product goes live, you will literally be the person who takes the product to market. If you\npossess a rare blend of sharp marketing instincts and a commercial sales mindset, this role is\nbuilt for you.\n\nKey Responsibilities\nYour mission is simple yet challenging: bridge the gap between product readiness and market\ndominance.\n The Launch Mastermind: Own the end-to-end launch strategy for our product. You will\ndefine the positioning, messaging, and rollout phases to ensure maximum impact on day\none.\n Unified GTM Execution: Treat marketing, demand gen, and sales enablement not as\nseparate departments, but as a single, cohesive engine.\n Demand Generation: Design, execute, and scale data-driven inbound and outbound\ncampaigns that build a robust, high-converting pipeline.\n Sales Enablement: Arm the sales team with the exact tools, collateral, competitive\nintelligence, and playbook they need to close deals faster.\n Cross-Functional Leadership: Work hand-in-hand with Product, Engineering, and\nExecutive leadership to align market feedback with product roadmaps.\n\nWhat We Are Looking For\n The Sales & Marketing Contour: You don't just sit in a marketing silo or a sales bullpen.\nYou deeply understand the psychology of the buyer (Marketing) and the mechanics of\nclosing a deal (Sales).\n Launch Experience: You have a proven track record of successfully launching new\nproducts or entering new markets from scratch, preferably in a fast-paced environment.\n Data-Driven Builder: You are comfortable working with analytics, attribution models, and\nCRM data to optimize the funnel continually.\n Strategic &amp; Hands-on: At the GM level, you can chart the 12-month strategy but aren't\nafraid to roll up your sleeves to write a launch brief or review a sales deck.\n\nQualifications & Requirements\n Experience: 10+ years of experience in Growth, Marketing, or Business Development, with\nat least 3–5 years leading integrated GTM strategies.\n Industry Fit: Experience in B2B SaaS, tech, or high-growth product companies is highly\npreferred.\n Location: Must be based in or willing to relocate to the Delhi/Noida region for this on-site\nposition.\n Education: Bachelor’s or Masters degree in Business, Marketing, or a related field (MBA\nfrom a tier-1 institute is a plus, but proven execution matters more).\n\nWhy Join Us?\nYou will have total ownership of a live product's market trajectory. This is a high-visibility, high-\nimpact role at the senior level where your success directly dictates the company's growth curve.\n","hostedUrl":"https://jobs.lever.co/paytm/d30bed61-c3d3-4c8b-a119-e4b3333d5d20","applyUrl":"https://jobs.lever.co/paytm/d30bed61-c3d3-4c8b-a119-e4b3333d5d20/apply"},{"additional":"","additionalPlain":"","categories":{"department":"Legal, Risk & Compliance","location":"Luxembourg","team":"SEA & Europe","allLocations":["Luxembourg"]},"createdAt":1784101758912,"descriptionPlain":"About Paytm Europe\nMerchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business.\n\nPaytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets.  Robust governance and intelligent risk management will be fundamental to our long-term success.\n\nRole Purpose\nThe Head of Risk will establish and lead Paytm Europe's Risk Management function across Europe. The successful candidate will design, implement and continuously enhance the Company's risk management framework, ensuring that risk management supports strategic decision-making, regulatory compliance and sustainable commercial growth. This is a foundational executive leadership role responsible for embedding a strong risk culture throughout the organisation whilst enabling innovation and business expansion.\n\nKey Responsibilities\n\nBuild the Enterprise Risk Framework\n- Design and implement Paytm Europe's Risk Management Framework, Risk Appetite Statement and supporting policies.\n- Develop a consistent methodology for identifying, assessing, monitoring and reporting risks across the organisation.\n- Ensure the framework remains proportionate, scalable and aligned with CSSF, EBA, DORA and other applicable European regulatory requirements.\n\nRisk Governance\n- Lead the Company's Risk function and act as the second line of defence.\n- Provide independent challenge to Executive Management and business functions.\n- Prepare risk reporting for Executive Management, the Board and Board Risk & Compliance Committee.\n\nOperational & Technology Risk\n- Oversee operational, technology, cyber, outsourcing, third-party and resilience risks.\n- Work closely with Technology and Operations to ensure DORA and operational resilience requirements are embedded by design.\n- Maintain oversight of Business Continuity and Disaster Recovery frameworks.\n\nCommercial & Strategic Risk\n- Support new products, partnerships and market expansion through proactive risk assessment.\n- Provide commercially pragmatic advice that enables innovation while protecting the organisation.\n- Review strategic initiatives from an enterprise risk perspective.\n\nRisk Monitoring & Reporting\n- Develop Key Risk Indicators (KRIs), risk dashboards and management reporting.\n- Maintain the corporate Risk Register and oversee remediation of risk actions.\n- Coordinate stress testing, scenario analysis and periodic risk assessments.\n\nLeadership & Culture\n- Build and lead a high-performing Risk function.\n- Promote a strong risk culture through education, engagement and collaboration.\n- Work closely with Compliance, Financial Crime, Internal Audit and all first-line business functions.\n\nIdeal Background\nThe ideal candidate will have significant experience leading Risk Management within a regulated payment institution, electronic money institution, or banking environment. Experience establishing risk frameworks within a growing organisation, together with the ability to balance robust governance with commercial ambition, will be highly valued. We are seeking a builder who enjoys creating capability from first principles rather than simply maintaining an established framework.\n\nEssential Experience\n- Senior risk management experience within a regulated financial services environment.\n- Strong understanding of Enterprise Risk Management, Operational Risk, IT Risk and Risk Appetite frameworks.\n- Knowledge of DORA, EBA Guidelines, PSD2/PSD3 and broader European regulatory expectations.\n- Experience presenting to Boards, regulators and senior executive management.\n- Excellent stakeholder management and leadership capability.\n\nHighly Desirable\n- Experience supporting a regulatory licence application or launch of a regulated financial institution.\n- Knowledge of merchant acquiring, payments, Open Banking and embedded finance.\n- Experience implementing Governance, Risk & Compliance (GRC) technology platforms.\n- Professional risk qualifications (IRM, PRM, FRM or equivalent).\n\nPersonal Attributes\nStrategic, intellectually curious and commercially pragmatic. An independent thinker with excellent judgement and the confidence to provide constructive challenge where required. A collaborative leader capable of influencing across all levels of the organisation whilst maintaining the highest standards of integrity, professionalism and accountability.\n\nMeasures of Success (First 12 Months)\n- Establish Paytm Europe's Risk Management Framework prior to commercial launch. \n- Develop and implement the Company's Risk Appetite Statement and Risk Register. \n- Embed effective risk governance and reporting across all business functions. \n- Support successful regulatory authorisation and readiness for CSSF supervision.\n- Establish a strong risk culture that enables sustainable commercial growth. \n- Build a scalable Risk function capable of supporting Paytm Europe's European expansion.\n\nWhy This Role Matters\nEffective risk management will be fundamental to Paytm Europe's ability to innovate, grow and maintain the confidence of regulators, customers, partners and shareholders. The Head of Risk will play a central role in ensuring that robust governance becomes a competitive advantage, enabling Paytm Europe to expand confidently whilst maintaining the highest standards of resilience, accountability and operational excellence.\n","description":"<div><b><span style=\"font-size: 13pt;\">About Paytm Europe</span></b></div><div><span style=\"font-size: 11pt;\">Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business.</span></div><div><br></div><div><span style=\"font-size: 11pt;\">Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets.&nbsp; Robust governance and intelligent risk management will be fundamental to our long-term success.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Role Purpose</span></b></div><div><span style=\"font-size: 11pt;\">The Head of Risk will establish and lead Paytm Europe's Risk Management function across Europe. The successful candidate will design, implement and continuously enhance the Company's risk management framework, ensuring that risk management supports strategic decision-making, regulatory compliance and sustainable commercial growth. This is a foundational executive leadership role responsible for embedding a strong risk culture throughout the organisation whilst enabling innovation and business expansion.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Key Responsibilities</span></b></div><div><br></div><div><b style=\"font-size: 11pt;\">Build the Enterprise Risk Framework</b></div><div><span style=\"font-size: 11pt;\">- Design and implement Paytm Europe's Risk Management Framework, Risk Appetite Statement and supporting policies.</span></div><div><span style=\"font-size: 11pt;\">- Develop a consistent methodology for identifying, assessing, monitoring and reporting risks across the organisation.</span></div><div><span style=\"font-size: 11pt;\">- Ensure the framework remains proportionate, scalable and aligned with CSSF, EBA, DORA and other applicable European regulatory requirements.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Risk Governance</b></div><div><span style=\"font-size: 11pt;\">- Lead the Company's Risk function and act as the second line of defence.</span></div><div><span style=\"font-size: 11pt;\">- Provide independent challenge to Executive Management and business functions.</span></div><div><span style=\"font-size: 11pt;\">- Prepare risk reporting for Executive Management, the Board and Board Risk &amp; Compliance Committee.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Operational &amp; Technology Risk</b></div><div><span style=\"font-size: 11pt;\">- Oversee operational, technology, cyber, outsourcing, third-party and resilience risks.</span></div><div><span style=\"font-size: 11pt;\">- Work closely with Technology and Operations to ensure DORA and operational resilience requirements are embedded by design.</span></div><div><span style=\"font-size: 11pt;\">- Maintain oversight of Business Continuity and Disaster Recovery frameworks.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Commercial &amp; Strategic Risk</b></div><div><span style=\"font-size: 11pt;\">- Support new products, partnerships and market expansion through proactive risk assessment.</span></div><div><span style=\"font-size: 11pt;\">- Provide commercially pragmatic advice that enables innovation while protecting the organisation.</span></div><div><span style=\"font-size: 11pt;\">- Review strategic initiatives from an enterprise risk perspective.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Risk Monitoring &amp; Reporting</b></div><div><span style=\"font-size: 11pt;\">- Develop Key Risk Indicators (KRIs), risk dashboards and management reporting.</span></div><div><span style=\"font-size: 11pt;\">- Maintain the corporate Risk Register and oversee remediation of risk actions.</span></div><div><span style=\"font-size: 11pt;\">- Coordinate stress testing, scenario analysis and periodic risk assessments.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Leadership &amp; Culture</b></div><div><span style=\"font-size: 11pt;\">- Build and lead a high-performing Risk function.</span></div><div><span style=\"font-size: 11pt;\">- Promote a strong risk culture through education, engagement and collaboration.</span></div><div><span style=\"font-size: 11pt;\">- Work closely with Compliance, Financial Crime, Internal Audit and all first-line business functions.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Ideal Background</span></b></div><div><span style=\"font-size: 11pt;\">The ideal candidate will have significant experience leading Risk Management within a regulated payment institution, electronic money institution, or banking environment. Experience establishing risk frameworks within a growing organisation, together with the ability to balance robust governance with commercial ambition, will be highly valued. We are seeking a builder who enjoys creating capability from first principles rather than simply maintaining an established framework.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Essential Experience</span></b></div><div><span style=\"font-size: 11pt;\">- Senior risk management experience within a regulated financial services environment.</span></div><div><span style=\"font-size: 11pt;\">- Strong understanding of Enterprise Risk Management, Operational Risk, IT Risk and Risk Appetite frameworks.</span></div><div><span style=\"font-size: 11pt;\">- Knowledge of DORA, EBA Guidelines, PSD2/PSD3 and broader European regulatory expectations.</span></div><div><span style=\"font-size: 11pt;\">- Experience presenting to Boards, regulators and senior executive management.</span></div><div><span style=\"font-size: 11pt;\">- Excellent stakeholder management and leadership capability.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Highly Desirable</span></b></div><div><span style=\"font-size: 11pt;\">- Experience supporting a regulatory licence application or launch of a regulated financial institution.</span></div><div><span style=\"font-size: 11pt;\">- Knowledge of merchant acquiring, payments, Open Banking and embedded finance.</span></div><div><span style=\"font-size: 11pt;\">- Experience implementing Governance, Risk &amp; Compliance (GRC) technology platforms.</span></div><div><span style=\"font-size: 11pt;\">- Professional risk qualifications (IRM, PRM, FRM or equivalent).</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Personal Attributes</span></b></div><div><span style=\"font-size: 11pt;\">Strategic, intellectually curious and commercially pragmatic. An independent thinker with excellent judgement and the confidence to provide constructive challenge where required. A collaborative leader capable of influencing across all levels of the organisation whilst maintaining the highest standards of integrity, professionalism and accountability.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Measures of Success (First 12 Months)</span></b></div><div><span style=\"font-size: 11pt;\">- Establish Paytm Europe's Risk Management Framework prior to commercial launch. </span></div><div><span style=\"font-size: 11pt;\">- Develop and implement the Company's Risk Appetite Statement and Risk Register. </span></div><div><span style=\"font-size: 11pt;\">- Embed effective risk governance and reporting across all business functions. </span></div><div><span style=\"font-size: 11pt;\">- Support successful regulatory authorisation and readiness for CSSF supervision.</span></div><div><span style=\"font-size: 11pt;\">- Establish a strong risk culture that enables sustainable commercial growth. </span></div><div><span style=\"font-size: 11pt;\">- Build a scalable Risk function capable of supporting Paytm Europe's European expansion.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Why This Role Matters</span></b></div><div><span style=\"font-size: 11pt;\">Effective risk management will be fundamental to Paytm Europe's ability to innovate, grow and maintain the confidence of regulators, customers, partners and shareholders. The Head of Risk will play a central role in ensuring that robust governance becomes a competitive advantage, enabling Paytm Europe to expand confidently whilst maintaining the highest standards of resilience, accountability and operational excellence.</span></div>","id":"efb90c4a-4278-435c-bee3-b0c637c36d46","lists":[],"text":"Head of Risk - Paytm Europe","country":"LU","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b><span style=\"font-size: 13pt;\">About Paytm Europe</span></b></div><div><span style=\"font-size: 11pt;\">Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business.</span></div><div><br></div><div><span style=\"font-size: 11pt;\">Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets.&nbsp; Robust governance and intelligent risk management will be fundamental to our long-term success.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Role Purpose</span></b></div><div><span style=\"font-size: 11pt;\">The Head of Risk will establish and lead Paytm Europe's Risk Management function across Europe. The successful candidate will design, implement and continuously enhance the Company's risk management framework, ensuring that risk management supports strategic decision-making, regulatory compliance and sustainable commercial growth. This is a foundational executive leadership role responsible for embedding a strong risk culture throughout the organisation whilst enabling innovation and business expansion.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Key Responsibilities</span></b></div><div><br></div><div><b style=\"font-size: 11pt;\">Build the Enterprise Risk Framework</b></div><div><span style=\"font-size: 11pt;\">- Design and implement Paytm Europe's Risk Management Framework, Risk Appetite Statement and supporting policies.</span></div><div><span style=\"font-size: 11pt;\">- Develop a consistent methodology for identifying, assessing, monitoring and reporting risks across the organisation.</span></div><div><span style=\"font-size: 11pt;\">- Ensure the framework remains proportionate, scalable and aligned with CSSF, EBA, DORA and other applicable European regulatory requirements.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Risk Governance</b></div><div><span style=\"font-size: 11pt;\">- Lead the Company's Risk function and act as the second line of defence.</span></div><div><span style=\"font-size: 11pt;\">- Provide independent challenge to Executive Management and business functions.</span></div><div><span style=\"font-size: 11pt;\">- Prepare risk reporting for Executive Management, the Board and Board Risk &amp; Compliance Committee.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Operational &amp; Technology Risk</b></div><div><span style=\"font-size: 11pt;\">- Oversee operational, technology, cyber, outsourcing, third-party and resilience risks.</span></div><div><span style=\"font-size: 11pt;\">- Work closely with Technology and Operations to ensure DORA and operational resilience requirements are embedded by design.</span></div><div><span style=\"font-size: 11pt;\">- Maintain oversight of Business Continuity and Disaster Recovery frameworks.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Commercial &amp; Strategic Risk</b></div><div><span style=\"font-size: 11pt;\">- Support new products, partnerships and market expansion through proactive risk assessment.</span></div><div><span style=\"font-size: 11pt;\">- Provide commercially pragmatic advice that enables innovation while protecting the organisation.</span></div><div><span style=\"font-size: 11pt;\">- Review strategic initiatives from an enterprise risk perspective.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Risk Monitoring &amp; Reporting</b></div><div><span style=\"font-size: 11pt;\">- Develop Key Risk Indicators (KRIs), risk dashboards and management reporting.</span></div><div><span style=\"font-size: 11pt;\">- Maintain the corporate Risk Register and oversee remediation of risk actions.</span></div><div><span style=\"font-size: 11pt;\">- Coordinate stress testing, scenario analysis and periodic risk assessments.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Leadership &amp; Culture</b></div><div><span style=\"font-size: 11pt;\">- Build and lead a high-performing Risk function.</span></div><div><span style=\"font-size: 11pt;\">- Promote a strong risk culture through education, engagement and collaboration.</span></div><div><span style=\"font-size: 11pt;\">- Work closely with Compliance, Financial Crime, Internal Audit and all first-line business functions.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Ideal Background</span></b></div><div><span style=\"font-size: 11pt;\">The ideal candidate will have significant experience leading Risk Management within a regulated payment institution, electronic money institution, or banking environment. Experience establishing risk frameworks within a growing organisation, together with the ability to balance robust governance with commercial ambition, will be highly valued. We are seeking a builder who enjoys creating capability from first principles rather than simply maintaining an established framework.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Essential Experience</span></b></div><div><span style=\"font-size: 11pt;\">- Senior risk management experience within a regulated financial services environment.</span></div><div><span style=\"font-size: 11pt;\">- Strong understanding of Enterprise Risk Management, Operational Risk, IT Risk and Risk Appetite frameworks.</span></div><div><span style=\"font-size: 11pt;\">- Knowledge of DORA, EBA Guidelines, PSD2/PSD3 and broader European regulatory expectations.</span></div><div><span style=\"font-size: 11pt;\">- Experience presenting to Boards, regulators and senior executive management.</span></div><div><span style=\"font-size: 11pt;\">- Excellent stakeholder management and leadership capability.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Highly Desirable</span></b></div><div><span style=\"font-size: 11pt;\">- Experience supporting a regulatory licence application or launch of a regulated financial institution.</span></div><div><span style=\"font-size: 11pt;\">- Knowledge of merchant acquiring, payments, Open Banking and embedded finance.</span></div><div><span style=\"font-size: 11pt;\">- Experience implementing Governance, Risk &amp; Compliance (GRC) technology platforms.</span></div><div><span style=\"font-size: 11pt;\">- Professional risk qualifications (IRM, PRM, FRM or equivalent).</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Personal Attributes</span></b></div><div><span style=\"font-size: 11pt;\">Strategic, intellectually curious and commercially pragmatic. An independent thinker with excellent judgement and the confidence to provide constructive challenge where required. A collaborative leader capable of influencing across all levels of the organisation whilst maintaining the highest standards of integrity, professionalism and accountability.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Measures of Success (First 12 Months)</span></b></div><div><span style=\"font-size: 11pt;\">- Establish Paytm Europe's Risk Management Framework prior to commercial launch. </span></div><div><span style=\"font-size: 11pt;\">- Develop and implement the Company's Risk Appetite Statement and Risk Register. </span></div><div><span style=\"font-size: 11pt;\">- Embed effective risk governance and reporting across all business functions. </span></div><div><span style=\"font-size: 11pt;\">- Support successful regulatory authorisation and readiness for CSSF supervision.</span></div><div><span style=\"font-size: 11pt;\">- Establish a strong risk culture that enables sustainable commercial growth. </span></div><div><span style=\"font-size: 11pt;\">- Build a scalable Risk function capable of supporting Paytm Europe's European expansion.</span></div><div><br></div><div><b><span style=\"font-size: 13pt;\">Why This Role Matters</span></b></div><div><span style=\"font-size: 11pt;\">Effective risk management will be fundamental to Paytm Europe's ability to innovate, grow and maintain the confidence of regulators, customers, partners and shareholders. The Head of Risk will play a central role in ensuring that robust governance becomes a competitive advantage, enabling Paytm Europe to expand confidently whilst maintaining the highest standards of resilience, accountability and operational excellence.</span></div>","descriptionBodyPlain":"About Paytm Europe\nMerchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business.\n\nPaytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets.  Robust governance and intelligent risk management will be fundamental to our long-term success.\n\nRole Purpose\nThe Head of Risk will establish and lead Paytm Europe's Risk Management function across Europe. The successful candidate will design, implement and continuously enhance the Company's risk management framework, ensuring that risk management supports strategic decision-making, regulatory compliance and sustainable commercial growth. This is a foundational executive leadership role responsible for embedding a strong risk culture throughout the organisation whilst enabling innovation and business expansion.\n\nKey Responsibilities\n\nBuild the Enterprise Risk Framework\n- Design and implement Paytm Europe's Risk Management Framework, Risk Appetite Statement and supporting policies.\n- Develop a consistent methodology for identifying, assessing, monitoring and reporting risks across the organisation.\n- Ensure the framework remains proportionate, scalable and aligned with CSSF, EBA, DORA and other applicable European regulatory requirements.\n\nRisk Governance\n- Lead the Company's Risk function and act as the second line of defence.\n- Provide independent challenge to Executive Management and business functions.\n- Prepare risk reporting for Executive Management, the Board and Board Risk & Compliance Committee.\n\nOperational & Technology Risk\n- Oversee operational, technology, cyber, outsourcing, third-party and resilience risks.\n- Work closely with Technology and Operations to ensure DORA and operational resilience requirements are embedded by design.\n- Maintain oversight of Business Continuity and Disaster Recovery frameworks.\n\nCommercial & Strategic Risk\n- Support new products, partnerships and market expansion through proactive risk assessment.\n- Provide commercially pragmatic advice that enables innovation while protecting the organisation.\n- Review strategic initiatives from an enterprise risk perspective.\n\nRisk Monitoring & Reporting\n- Develop Key Risk Indicators (KRIs), risk dashboards and management reporting.\n- Maintain the corporate Risk Register and oversee remediation of risk actions.\n- Coordinate stress testing, scenario analysis and periodic risk assessments.\n\nLeadership & Culture\n- Build and lead a high-performing Risk function.\n- Promote a strong risk culture through education, engagement and collaboration.\n- Work closely with Compliance, Financial Crime, Internal Audit and all first-line business functions.\n\nIdeal Background\nThe ideal candidate will have significant experience leading Risk Management within a regulated payment institution, electronic money institution, or banking environment. Experience establishing risk frameworks within a growing organisation, together with the ability to balance robust governance with commercial ambition, will be highly valued. We are seeking a builder who enjoys creating capability from first principles rather than simply maintaining an established framework.\n\nEssential Experience\n- Senior risk management experience within a regulated financial services environment.\n- Strong understanding of Enterprise Risk Management, Operational Risk, IT Risk and Risk Appetite frameworks.\n- Knowledge of DORA, EBA Guidelines, PSD2/PSD3 and broader European regulatory expectations.\n- Experience presenting to Boards, regulators and senior executive management.\n- Excellent stakeholder management and leadership capability.\n\nHighly Desirable\n- Experience supporting a regulatory licence application or launch of a regulated financial institution.\n- Knowledge of merchant acquiring, payments, Open Banking and embedded finance.\n- Experience implementing Governance, Risk & Compliance (GRC) technology platforms.\n- Professional risk qualifications (IRM, PRM, FRM or equivalent).\n\nPersonal Attributes\nStrategic, intellectually curious and commercially pragmatic. An independent thinker with excellent judgement and the confidence to provide constructive challenge where required. A collaborative leader capable of influencing across all levels of the organisation whilst maintaining the highest standards of integrity, professionalism and accountability.\n\nMeasures of Success (First 12 Months)\n- Establish Paytm Europe's Risk Management Framework prior to commercial launch. \n- Develop and implement the Company's Risk Appetite Statement and Risk Register. \n- Embed effective risk governance and reporting across all business functions. \n- Support successful regulatory authorisation and readiness for CSSF supervision.\n- Establish a strong risk culture that enables sustainable commercial growth. \n- Build a scalable Risk function capable of supporting Paytm Europe's European expansion.\n\nWhy This Role Matters\nEffective risk management will be fundamental to Paytm Europe's ability to innovate, grow and maintain the confidence of regulators, customers, partners and shareholders. The Head of Risk will play a central role in ensuring that robust governance becomes a competitive advantage, enabling Paytm Europe to expand confidently whilst maintaining the highest standards of resilience, accountability and operational excellence.\n","hostedUrl":"https://jobs.lever.co/paytm/efb90c4a-4278-435c-bee3-b0c637c36d46","applyUrl":"https://jobs.lever.co/paytm/efb90c4a-4278-435c-bee3-b0c637c36d46/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Noida, Uttar Pradesh","team":"Travel","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1789363960800,"descriptionPlain":"About Us\nPaytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.\n\nJob Summary\nWe are looking for a CST Associate (Individual Contributor) to join our Customer Experience team within the CST Travel business. Ideal candidates come from hotel / hospitality customer support — front office, guest relations, reservations, hotel contact centre, or hotel OTA support — and can deliver calm, clear service across phone, email, chat, and social.\n\n\nKey Responsibilities\nCustomer Experience\nDeliver exceptional service across phone, email, chat, and social channelsHandle customer queries and complex cases with empathy, clarity, and closureEscalate thoughtfully when needed and follow through to resolutionSpot recurring issues and share feedback with leads / stakeholdersUse CRM and customer-service tools effectively to document and resolve cases\nDay-to-day operations\nMeet quality, productivity, and SLA expectations for the queue you ownFollow SOPs / playbooks and flag gaps that slow the team downCollaborate with internal partners (as guided) to unblock customer issuesStay updated on process changes and apply them accurately\nTravel platform support (trainable)\nSupport booking and post-booking journeys on our travel platform (with training)Learn and apply processes for modifications, cancellations, refunds, and related checksWork confidently with CRM and travel ops tools used by the CST team\n\n\nQualifications (must-have)\n1–3 years of hands-on customer support / guest service experienceBackground preferred from hotels or hospitality (front office, reservations, guest relations, hotel contact centre, hotel OTA / travel-hotel support, or similar)Strong communication, problem-solving, and ownership as an individual contributorComfort with CRM tools and multi-channel support (phone / email / chat)Willingness to learn travel-domain processes and tools quickly\n\n\nGood to have\nPrior OTA, travel marketplace, customer-support exposure Hotel booking / modification / cancellation / supplier-coordination experience on digital platforms\n\nWhy Join Us\nA collaborative, output-driven program that connects businesses through technologyImprove average revenue per user by increasing cross-sell opportunitiesStrong 360 feedback from peer teams on how you support their goalsRespect that is earned, not demanded, from peers and managers\n\nCompensation\nIf you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 21 mn+ merchants, and deep ecosystem data, we are uniquely placed to democratize credit for deserving consumers and merchants — and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be part of that story.\n\n","description":"<div><b>About Us</b></div><div>Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.</div><div><br></div><div><b>Job Summary</b></div><div>We are looking for a CST Associate (Individual Contributor) to join our Customer Experience team within the CST Travel business. Ideal candidates come from <b>hotel / hospitality customer support</b> — front office, guest relations, reservations, hotel contact centre, or hotel OTA support — and can deliver calm, clear service across phone, email, chat, and social.</div><div><br></div><div><br></div><div><b>Key Responsibilities</b></div><div><b>Customer Experience</b></div><div>Deliver exceptional service across phone, email, chat, and social channelsHandle customer queries and complex cases with empathy, clarity, and closureEscalate thoughtfully when needed and follow through to resolutionSpot recurring issues and share feedback with leads / stakeholdersUse CRM and customer-service tools effectively to document and resolve cases</div><div><b>Day-to-day operations</b></div><div>Meet quality, productivity, and SLA expectations for the queue you ownFollow SOPs / playbooks and flag gaps that slow the team downCollaborate with internal partners (as guided) to unblock customer issuesStay updated on process changes and apply them accurately</div><div><b>Travel platform support (trainable)</b></div><div>Support booking and post-booking journeys on our travel platform (with training)Learn and apply processes for modifications, cancellations, refunds, and related checksWork confidently with CRM and travel ops tools used by the CST team</div><div><br></div><div><br></div><div><b>Qualifications (must-have)</b></div><div><b>1–3 years</b> of hands-on <b>customer support / guest service</b> experienceBackground preferred from <b>hotels or hospitality</b> (front office, reservations, guest relations, hotel contact centre, hotel OTA / travel-hotel support, or similar)Strong communication, problem-solving, and ownership as an <b>individual contributor</b>Comfort with CRM tools and multi-channel support (phone / email / chat)Willingness to learn travel-domain processes and tools quickly</div><div><br></div><div><br></div><div><b>Good to have</b></div><div>Prior OTA, travel marketplace, customer-support exposure Hotel booking / modification / cancellation / supplier-coordination experience on digital platforms</div><div><br></div><div><b>Why Join Us</b></div><div>A collaborative, output-driven program that connects businesses through technologyImprove average revenue per user by increasing cross-sell opportunitiesStrong 360 feedback from peer teams on how you support their goalsRespect that is earned, not demanded, from peers and managers</div><div><br></div><div><b>Compensation</b></div><div>If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 21 mn+ merchants, and deep ecosystem data, we are uniquely placed to democratize credit for deserving consumers and merchants — and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be part of that story.</div><div><br></div>","id":"53b29559-bfbc-4e37-a0ab-a4dd71f9547b","lists":[],"text":"Hotel Operations - Executive/Senior Executive - Paytm Travel","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us</b></div><div>Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.</div><div><br></div><div><b>Job Summary</b></div><div>We are looking for a CST Associate (Individual Contributor) to join our Customer Experience team within the CST Travel business. Ideal candidates come from <b>hotel / hospitality customer support</b> — front office, guest relations, reservations, hotel contact centre, or hotel OTA support — and can deliver calm, clear service across phone, email, chat, and social.</div><div><br></div><div><br></div><div><b>Key Responsibilities</b></div><div><b>Customer Experience</b></div><div>Deliver exceptional service across phone, email, chat, and social channelsHandle customer queries and complex cases with empathy, clarity, and closureEscalate thoughtfully when needed and follow through to resolutionSpot recurring issues and share feedback with leads / stakeholdersUse CRM and customer-service tools effectively to document and resolve cases</div><div><b>Day-to-day operations</b></div><div>Meet quality, productivity, and SLA expectations for the queue you ownFollow SOPs / playbooks and flag gaps that slow the team downCollaborate with internal partners (as guided) to unblock customer issuesStay updated on process changes and apply them accurately</div><div><b>Travel platform support (trainable)</b></div><div>Support booking and post-booking journeys on our travel platform (with training)Learn and apply processes for modifications, cancellations, refunds, and related checksWork confidently with CRM and travel ops tools used by the CST team</div><div><br></div><div><br></div><div><b>Qualifications (must-have)</b></div><div><b>1–3 years</b> of hands-on <b>customer support / guest service</b> experienceBackground preferred from <b>hotels or hospitality</b> (front office, reservations, guest relations, hotel contact centre, hotel OTA / travel-hotel support, or similar)Strong communication, problem-solving, and ownership as an <b>individual contributor</b>Comfort with CRM tools and multi-channel support (phone / email / chat)Willingness to learn travel-domain processes and tools quickly</div><div><br></div><div><br></div><div><b>Good to have</b></div><div>Prior OTA, travel marketplace, customer-support exposure Hotel booking / modification / cancellation / supplier-coordination experience on digital platforms</div><div><br></div><div><b>Why Join Us</b></div><div>A collaborative, output-driven program that connects businesses through technologyImprove average revenue per user by increasing cross-sell opportunitiesStrong 360 feedback from peer teams on how you support their goalsRespect that is earned, not demanded, from peers and managers</div><div><br></div><div><b>Compensation</b></div><div>If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 21 mn+ merchants, and deep ecosystem data, we are uniquely placed to democratize credit for deserving consumers and merchants — and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be part of that story.</div><div><br></div>","descriptionBodyPlain":"About Us\nPaytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.\n\nJob Summary\nWe are looking for a CST Associate (Individual Contributor) to join our Customer Experience team within the CST Travel business. Ideal candidates come from hotel / hospitality customer support — front office, guest relations, reservations, hotel contact centre, or hotel OTA support — and can deliver calm, clear service across phone, email, chat, and social.\n\n\nKey Responsibilities\nCustomer Experience\nDeliver exceptional service across phone, email, chat, and social channelsHandle customer queries and complex cases with empathy, clarity, and closureEscalate thoughtfully when needed and follow through to resolutionSpot recurring issues and share feedback with leads / stakeholdersUse CRM and customer-service tools effectively to document and resolve cases\nDay-to-day operations\nMeet quality, productivity, and SLA expectations for the queue you ownFollow SOPs / playbooks and flag gaps that slow the team downCollaborate with internal partners (as guided) to unblock customer issuesStay updated on process changes and apply them accurately\nTravel platform support (trainable)\nSupport booking and post-booking journeys on our travel platform (with training)Learn and apply processes for modifications, cancellations, refunds, and related checksWork confidently with CRM and travel ops tools used by the CST team\n\n\nQualifications (must-have)\n1–3 years of hands-on customer support / guest service experienceBackground preferred from hotels or hospitality (front office, reservations, guest relations, hotel contact centre, hotel OTA / travel-hotel support, or similar)Strong communication, problem-solving, and ownership as an individual contributorComfort with CRM tools and multi-channel support (phone / email / chat)Willingness to learn travel-domain processes and tools quickly\n\n\nGood to have\nPrior OTA, travel marketplace, customer-support exposure Hotel booking / modification / cancellation / supplier-coordination experience on digital platforms\n\nWhy Join Us\nA collaborative, output-driven program that connects businesses through technologyImprove average revenue per user by increasing cross-sell opportunitiesStrong 360 feedback from peer teams on how you support their goalsRespect that is earned, not demanded, from peers and managers\n\nCompensation\nIf you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 21 mn+ merchants, and deep ecosystem data, we are uniquely placed to democratize credit for deserving consumers and merchants — and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be part of that story.\n\n","hostedUrl":"https://jobs.lever.co/paytm/53b29559-bfbc-4e37-a0ab-a4dd71f9547b","applyUrl":"https://jobs.lever.co/paytm/53b29559-bfbc-4e37-a0ab-a4dd71f9547b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Operations & Support","location":"Noida, Uttar Pradesh","team":"Travel - Customer Service Team (CST)","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1789365795489,"descriptionPlain":"About Us\nPaytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.\n\nJob Summary\nWe are looking for a CST Team Lead to join our Customer Experience team within the CST Travel business. Ideal candidates come from hotel / hospitality customer support — front office, guest relations, reservations, hotel contact centre, or hotel OTA support — and can lead a team that delivers calm, clear service across phone, email, chat, and social.\nYou don’t need deep flights experience on day one. What matters is strong customer handling, ownership of escalations, and the ability to learn travel workflows quickly.\n\nKey Responsibilities\nCustomer Experience\nLead exceptional service across phone, email, chat, and social channels\nHandle escalated and complex customer issues with empathy, clarity, and closure\nSpot trends in complaints and feedback; drive fixes with the team and stakeholders\nUse CRM and customer-service tools confidently; coach others on quality and tone\nImprove moments that raise CSAT / NPS and cut repeat contacts\n\nTeam leadership & operations\nGuide day-to-day floor/team performance: quality, productivity, escalations, and SLAs\nRun huddles, feedback, and simple process improvements that lift team output\nPartner with Product, Engineering, Growth, and Finance to resolve customer issues\nBuild and refresh SOPs / playbooks the team can actually use\n\nTravel platform support (trainable)\nSupport booking and post-booking journeys on our travel platform (with training)\nLearn and apply processes for modifications, cancellations, refunds, and related checks\nWork with tools and systems used by the travel CST team (CRM + travel ops tools)\n\nQualifications (must-have)\nHands-on customer support / guest service experience, preferably from hotels or hospitality (front office, reservations, guest relations, hotel contact centre, hotel OTA / travel-hotel support, or similar)\nExperience leading, mentoring, or acting as a senior / Team Lead for support agents\nStrong communication, escalation handling, and problem-solving under volume\nComfort with CRM tools and multi-channel support (phone / email / chat)\nWillingness to learn travel-domain processes and tools quickly\nKey service metrics like CSAT, Team productivity, escalation management and service level adherence.\n\nGood to have\nPrior OTA, travel marketplace, or hotels customer-support exposure\nFamiliarity with ticketing, refunds, cancellations, reissues, or PNR checks\nExposure to GDS tools (Amadeus, Galileo, or similar)\nHotel booking / modification / cancellation / supplier-coordination experience on digital platforms.\n\nWhy Join Us\nA collaborative, output-driven program that connects businesses through technology\nImprove average revenue per user by increasing cross-sell opportunities\nStrong 360 feedback from peer teams on how you support their goals\nRespect that is earned, not demanded, from peers and managers\n\nCompensation\nIf you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 21 mn+ merchants, and deep ecosystem data, we are uniquely placed to democratize credit for deserving consumers and merchants — and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be part of that story.\n","description":"<div><b>About Us</b></div><div>Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.</div><div><br></div><div><b>Job Summary</b></div><div>We are looking for a CST Team Lead to join our Customer Experience team within the CST Travel business. Ideal candidates come from <b>hotel / hospitality customer support</b> — front office, guest relations, reservations, hotel contact centre, or hotel OTA support — and can lead a team that delivers calm, clear service across phone, email, chat, and social.</div><div>You don’t need deep flights experience on day one. What matters is strong customer handling, ownership of escalations, and the ability to learn travel workflows quickly.</div><div><br></div><div><b>Key Responsibilities</b></div><div><b>Customer Experience</b></div><div>Lead exceptional service across phone, email, chat, and social channels</div><div>Handle escalated and complex customer issues with empathy, clarity, and closure</div><div>Spot trends in complaints and feedback; drive fixes with the team and stakeholders</div><div>Use CRM and customer-service tools confidently; coach others on quality and tone</div><div>Improve moments that raise CSAT / NPS and cut repeat contacts</div><div><br></div><div><b>Team leadership &amp; operations</b></div><div>Guide day-to-day floor/team performance: quality, productivity, escalations, and SLAs</div><div>Run huddles, feedback, and simple process improvements that lift team output</div><div>Partner with Product, Engineering, Growth, and Finance to resolve customer issues</div><div>Build and refresh SOPs / playbooks the team can actually use</div><div><br></div><div><b>Travel platform support (trainable)</b></div><div>Support booking and post-booking journeys on our travel platform (with training)</div><div>Learn and apply processes for modifications, cancellations, refunds, and related checks</div><div>Work with tools and systems used by the travel CST team (CRM + travel ops tools)</div><div><br></div><div><b>Qualifications (must-have)</b></div><div>Hands-on <b>customer support / guest service</b> experience, preferably from <b>hotels or hospitality</b> (front office, reservations, guest relations, hotel contact centre, hotel OTA / travel-hotel support, or similar)</div><div><b>Experience leading, mentoring, or acting as a senior / Team Lead for support agents</b></div><div>Strong communication, escalation handling, and problem-solving under volume</div><div>Comfort with CRM tools and multi-channel support (phone / email / chat)</div><div>Willingness to learn travel-domain processes and tools quickly</div><div><span style=\"font-size: small;\">Key service metrics like CSAT, Team productivity, escalation management and service level adherence.</span></div><div><br></div><div><b>Good to have</b></div><div>Prior OTA, travel marketplace, or hotels customer-support exposure</div><div>Familiarity with ticketing, refunds, cancellations, reissues, or PNR checks</div><div>Exposure to GDS tools (Amadeus, Galileo, or similar)</div><div>Hotel booking / modification / cancellation / supplier-coordination experience on digital platforms.</div><div><br></div><div><b>Why Join Us</b></div><div>A collaborative, output-driven program that connects businesses through technology</div><div>Improve average revenue per user by increasing cross-sell opportunities</div><div>Strong 360 feedback from peer teams on how you support their goals</div><div>Respect that is earned, not demanded, from peers and managers</div><div><br></div><div><b>Compensation</b></div><div>If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 21 mn+ merchants, and deep ecosystem data, we are uniquely placed to democratize credit for deserving consumers and merchants — and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be part of that story.</div>","id":"6aabe883-3771-4be4-90eb-734fd3336863","lists":[],"text":"Hotel Operations - Team Lead - Paytm Travel","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us</b></div><div>Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.</div><div><br></div><div><b>Job Summary</b></div><div>We are looking for a CST Team Lead to join our Customer Experience team within the CST Travel business. Ideal candidates come from <b>hotel / hospitality customer support</b> — front office, guest relations, reservations, hotel contact centre, or hotel OTA support — and can lead a team that delivers calm, clear service across phone, email, chat, and social.</div><div>You don’t need deep flights experience on day one. What matters is strong customer handling, ownership of escalations, and the ability to learn travel workflows quickly.</div><div><br></div><div><b>Key Responsibilities</b></div><div><b>Customer Experience</b></div><div>Lead exceptional service across phone, email, chat, and social channels</div><div>Handle escalated and complex customer issues with empathy, clarity, and closure</div><div>Spot trends in complaints and feedback; drive fixes with the team and stakeholders</div><div>Use CRM and customer-service tools confidently; coach others on quality and tone</div><div>Improve moments that raise CSAT / NPS and cut repeat contacts</div><div><br></div><div><b>Team leadership &amp; operations</b></div><div>Guide day-to-day floor/team performance: quality, productivity, escalations, and SLAs</div><div>Run huddles, feedback, and simple process improvements that lift team output</div><div>Partner with Product, Engineering, Growth, and Finance to resolve customer issues</div><div>Build and refresh SOPs / playbooks the team can actually use</div><div><br></div><div><b>Travel platform support (trainable)</b></div><div>Support booking and post-booking journeys on our travel platform (with training)</div><div>Learn and apply processes for modifications, cancellations, refunds, and related checks</div><div>Work with tools and systems used by the travel CST team (CRM + travel ops tools)</div><div><br></div><div><b>Qualifications (must-have)</b></div><div>Hands-on <b>customer support / guest service</b> experience, preferably from <b>hotels or hospitality</b> (front office, reservations, guest relations, hotel contact centre, hotel OTA / travel-hotel support, or similar)</div><div><b>Experience leading, mentoring, or acting as a senior / Team Lead for support agents</b></div><div>Strong communication, escalation handling, and problem-solving under volume</div><div>Comfort with CRM tools and multi-channel support (phone / email / chat)</div><div>Willingness to learn travel-domain processes and tools quickly</div><div><span style=\"font-size: small;\">Key service metrics like CSAT, Team productivity, escalation management and service level adherence.</span></div><div><br></div><div><b>Good to have</b></div><div>Prior OTA, travel marketplace, or hotels customer-support exposure</div><div>Familiarity with ticketing, refunds, cancellations, reissues, or PNR checks</div><div>Exposure to GDS tools (Amadeus, Galileo, or similar)</div><div>Hotel booking / modification / cancellation / supplier-coordination experience on digital platforms.</div><div><br></div><div><b>Why Join Us</b></div><div>A collaborative, output-driven program that connects businesses through technology</div><div>Improve average revenue per user by increasing cross-sell opportunities</div><div>Strong 360 feedback from peer teams on how you support their goals</div><div>Respect that is earned, not demanded, from peers and managers</div><div><br></div><div><b>Compensation</b></div><div>If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 21 mn+ merchants, and deep ecosystem data, we are uniquely placed to democratize credit for deserving consumers and merchants — and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be part of that story.</div>","descriptionBodyPlain":"About Us\nPaytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.\n\nJob Summary\nWe are looking for a CST Team Lead to join our Customer Experience team within the CST Travel business. Ideal candidates come from hotel / hospitality customer support — front office, guest relations, reservations, hotel contact centre, or hotel OTA support — and can lead a team that delivers calm, clear service across phone, email, chat, and social.\nYou don’t need deep flights experience on day one. What matters is strong customer handling, ownership of escalations, and the ability to learn travel workflows quickly.\n\nKey Responsibilities\nCustomer Experience\nLead exceptional service across phone, email, chat, and social channels\nHandle escalated and complex customer issues with empathy, clarity, and closure\nSpot trends in complaints and feedback; drive fixes with the team and stakeholders\nUse CRM and customer-service tools confidently; coach others on quality and tone\nImprove moments that raise CSAT / NPS and cut repeat contacts\n\nTeam leadership & operations\nGuide day-to-day floor/team performance: quality, productivity, escalations, and SLAs\nRun huddles, feedback, and simple process improvements that lift team output\nPartner with Product, Engineering, Growth, and Finance to resolve customer issues\nBuild and refresh SOPs / playbooks the team can actually use\n\nTravel platform support (trainable)\nSupport booking and post-booking journeys on our travel platform (with training)\nLearn and apply processes for modifications, cancellations, refunds, and related checks\nWork with tools and systems used by the travel CST team (CRM + travel ops tools)\n\nQualifications (must-have)\nHands-on customer support / guest service experience, preferably from hotels or hospitality (front office, reservations, guest relations, hotel contact centre, hotel OTA / travel-hotel support, or similar)\nExperience leading, mentoring, or acting as a senior / Team Lead for support agents\nStrong communication, escalation handling, and problem-solving under volume\nComfort with CRM tools and multi-channel support (phone / email / chat)\nWillingness to learn travel-domain processes and tools quickly\nKey service metrics like CSAT, Team productivity, escalation management and service level adherence.\n\nGood to have\nPrior OTA, travel marketplace, or hotels customer-support exposure\nFamiliarity with ticketing, refunds, cancellations, reissues, or PNR checks\nExposure to GDS tools (Amadeus, Galileo, or similar)\nHotel booking / modification / cancellation / supplier-coordination experience on digital platforms.\n\nWhy Join Us\nA collaborative, output-driven program that connects businesses through technology\nImprove average revenue per user by increasing cross-sell opportunities\nStrong 360 feedback from peer teams on how you support their goals\nRespect that is earned, not demanded, from peers and managers\n\nCompensation\nIf you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 21 mn+ merchants, and deep ecosystem data, we are uniquely placed to democratize credit for deserving consumers and merchants — and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be part of that story.\n","hostedUrl":"https://jobs.lever.co/paytm/6aabe883-3771-4be4-90eb-734fd3336863","applyUrl":"https://jobs.lever.co/paytm/6aabe883-3771-4be4-90eb-734fd3336863/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Intern","department":"HR","location":"Noida, Uttar Pradesh","team":"Recruitment","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1753855350569,"descriptionPlain":"About Us: \n Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team: Talent acquisition refers to the process employers use for recruiting, tracking and interviewing job candidates, and onboarding new employees. It is usually a very important function of the human resources (HR) department.\n\nAbout the role: You need to recruit, track, coordinate and interview candidates, till onboarding.\n \nExpectations/ Requirements:\n1. Sourcing profiles according to the business needs. \n2. Scheduling and briefing the candidates about the profile.\n3. Able to manage stakeholders when asked to.\n4. Drive the entire recruitment process.\n5. Able to capture and update the data on MIS.\n6. Other HR activities. \n\nSuperpowers/ Skills that will help you succeed in this role:\n1. Must be a go-getter and individual contributor.\n2. Should possess good communication and negotiation skills.\n3.  Should possess a learning attitude.\n4. Only MBAs are preferred.\n\nEducation: MBA with a focus in Human Resources\n\nWhy join us:\nMerit based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspective at all times.\n\nCompensation:If you are the right fit, we  believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n \n\n","description":"<div><b>About Us: </b></div><div><b>&nbsp;</b>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the team: </b>Talent acquisition refers to&nbsp;the process employers use for recruiting, tracking and interviewing job candidates, and onboarding new employees. It is usually a very important function of the human resources (HR) department.</div><div><br></div><div><b>About the role: </b>You need to<b>&nbsp;</b>recruit, track, coordinate and interview candidates, till onboarding.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div>1. Sourcing profiles according to the business needs. </div><div>2. Scheduling and briefing the candidates about the profile.</div><div>3. Able to manage stakeholders when asked to.</div><div>4. Drive the entire recruitment process.</div><div>5. Able to capture and update the data on MIS.</div><div>6. Other HR activities. </div><div><br></div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>1. Must be a go-getter and individual contributor.</div><div>2. Should possess good communication and negotiation skills.</div><div>3.  Should possess a learning attitude.</div><div>4. Only MBAs are preferred.</div><div><br></div><div><b>Education: </b>MBA with a focus in Human Resources</div><div><br></div><div><b>Why join us:</b></div><div>Merit based culture that thrives on self-motivated &amp; driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile &amp; democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspective at all times.</div><div><br></div><div><b style=\"font-size: 12pt;\">Compensation:</b><span style=\"font-size: 10pt;\">If you are the right fit, we  believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div><div>&nbsp;</div><div><br></div>","id":"249292d2-49ea-4abe-a577-730ba22b9c08","lists":[],"text":"HR Internship - Talent Acquisition","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us: </b></div><div><b>&nbsp;</b>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the team: </b>Talent acquisition refers to&nbsp;the process employers use for recruiting, tracking and interviewing job candidates, and onboarding new employees. It is usually a very important function of the human resources (HR) department.</div><div><br></div><div><b>About the role: </b>You need to<b>&nbsp;</b>recruit, track, coordinate and interview candidates, till onboarding.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div>1. Sourcing profiles according to the business needs. </div><div>2. Scheduling and briefing the candidates about the profile.</div><div>3. Able to manage stakeholders when asked to.</div><div>4. Drive the entire recruitment process.</div><div>5. Able to capture and update the data on MIS.</div><div>6. Other HR activities. </div><div><br></div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>1. Must be a go-getter and individual contributor.</div><div>2. Should possess good communication and negotiation skills.</div><div>3.  Should possess a learning attitude.</div><div>4. Only MBAs are preferred.</div><div><br></div><div><b>Education: </b>MBA with a focus in Human Resources</div><div><br></div><div><b>Why join us:</b></div><div>Merit based culture that thrives on self-motivated &amp; driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile &amp; democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspective at all times.</div><div><br></div><div><b style=\"font-size: 12pt;\">Compensation:</b><span style=\"font-size: 10pt;\">If you are the right fit, we  believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div><div>&nbsp;</div><div><br></div>","descriptionBodyPlain":"About Us: \n Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team: Talent acquisition refers to the process employers use for recruiting, tracking and interviewing job candidates, and onboarding new employees. It is usually a very important function of the human resources (HR) department.\n\nAbout the role: You need to recruit, track, coordinate and interview candidates, till onboarding.\n \nExpectations/ Requirements:\n1. Sourcing profiles according to the business needs. \n2. Scheduling and briefing the candidates about the profile.\n3. Able to manage stakeholders when asked to.\n4. Drive the entire recruitment process.\n5. Able to capture and update the data on MIS.\n6. Other HR activities. \n\nSuperpowers/ Skills that will help you succeed in this role:\n1. Must be a go-getter and individual contributor.\n2. Should possess good communication and negotiation skills.\n3.  Should possess a learning attitude.\n4. Only MBAs are preferred.\n\nEducation: MBA with a focus in Human Resources\n\nWhy join us:\nMerit based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspective at all times.\n\nCompensation:If you are the right fit, we  believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n \n\n","hostedUrl":"https://jobs.lever.co/paytm/249292d2-49ea-4abe-a577-730ba22b9c08","applyUrl":"https://jobs.lever.co/paytm/249292d2-49ea-4abe-a577-730ba22b9c08/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"HR","location":"Bangalore, Karnataka","team":"HR Business Partner","allLocations":["Bangalore, Karnataka"]},"createdAt":1789992579084,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team:  This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Human Resources.     \n \nAbout the role: This role includes leading the HR Function centrally to partner and advise the business. HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders and manages a span of 300-400 product/tech employees, working closely with the business and HR leadership to implement the HR strategy. \n\nExpectations/ Requirements :\n1.  Drive governance on critical human resource metrics such as retention, and engagement cost for a fast-paced business.\n2. Engage work with key internal and external partners in a matrixed relationship for CB, Staffing, HRSS, and the business.\n3. Operate independently to ensure employee satisfaction and development of the team Train, mentor, and lead HR initiatives and Best Practices.\n4. Lead the way in implementing change initiatives related to culture, performance, recognition, and policies responsible for HR operations, Employee Relations, and Business HR teams.\n5. Promote alignment and collaboration across the organization, driving synergy and perspective, demonstrating the common process and consistent messaging.\n6. Understand the business and its challenges to help address the organization and people ask to assist with the change process as the company meets the challenges of hyper-growth and the need to partner with Stakeholders and manage senior stakeholders single-handedly to tackle business problems.\n7. Manage queries, issues, and escalations, if any other process/ task allocated as required participate in Knowledge Sessions within or outside the Team participate in events organized by the company deploy and monitor the performance management system for all employees, and ensure adherence to the process.\n8. Handling HRBP activities for a span of 300-400 employees. \n9. Handling engagement and retention activities. \n10. Executing Central Level Org Projects.  \n\nSuperpowers/ Skills that will help you succeed in this role :\n1. Minimum 3-4  years of experience in a core HRBP role.\n2. Must have handled Performance Management.\n3. Should be able to Review developmental plans & their execution for all employees.\n4. Must be able to execute and implement new strategies.\n5. Hands-on with MS Excel, PowerPoint, presentation skills and HR Analytics.\n6. Brief understanding of HR Compliance and grievances.\n7. Hands-on experience in digital tools / HRIS Management.\n\nEducation:\n Must be an MBA in Human Resource Management or equivalent.\n\nWhy join us ? \nA collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedbacks from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager\n\nCompensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed toit. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div>About Paytm</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div>About the team:&nbsp; This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Human Resources.&nbsp; &nbsp; &nbsp;</div><div>&nbsp;</div><div>About the role: This role includes leading the HR Function centrally to partner and advise the business. HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders and manages a span of 300-400 product/tech employees, working closely with the business and HR leadership to implement the HR strategy.&nbsp;</div><div><br></div><div>Expectations/ Requirements :</div><div>1.&nbsp; Drive governance on critical human resource metrics such as retention, and engagement cost for a fast-paced business.</div><div>2. Engage work with key internal and external partners in a matrixed relationship for CB, Staffing, HRSS, and the business.</div><div>3. Operate independently to ensure employee satisfaction and development of the team Train, mentor, and lead HR initiatives and Best Practices.</div><div>4. Lead the way in implementing change initiatives related to culture, performance, recognition, and policies responsible for HR operations, Employee Relations, and Business HR teams.</div><div>5. Promote alignment and collaboration across the organization, driving synergy and perspective, demonstrating the common process and consistent messaging.</div><div>6. Understand the business and its challenges to help address the organization and people ask to assist with the change process as the company meets the challenges of hyper-growth and the need to partner with Stakeholders and manage senior stakeholders single-handedly to tackle business problems.</div><div>7. Manage queries, issues, and escalations, if any other process/ task allocated as required participate in Knowledge Sessions within or outside the Team participate in events organized by the company deploy and monitor the performance management system for all employees, and ensure adherence to the process.</div><div>8. Handling HRBP activities for a span of 300-400 employees.&nbsp;</div><div>9. Handling engagement and retention activities.&nbsp;</div><div>10. Executing Central Level Org Projects.&nbsp;&nbsp;</div><div><br></div><div>Superpowers/ Skills that will help you succeed in this role :</div><div>1. Minimum 3-4&nbsp; years of experience in a core HRBP role.</div><div>2. Must have handled Performance Management.</div><div>3. Should be able to Review developmental plans &amp; their execution for all employees.</div><div>4. Must be able to execute and implement new strategies.</div><div>5. Hands-on with MS Excel, PowerPoint, presentation skills and HR Analytics.</div><div>6. Brief understanding of HR Compliance and grievances.</div><div>7. Hands-on experience in digital tools / HRIS Management.</div><div><br></div><div>Education:</div><div>&nbsp;Must be an MBA in Human Resource Management or equivalent.</div><div><br></div><div>Why join us ?&nbsp;</div><div>A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedbacks from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div>Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed toit. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"3d47c253-0804-46f9-80e4-6e0f04133869","lists":[],"text":"HRBP_Bangalore","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About Paytm</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div>About the team:&nbsp; This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Human Resources.&nbsp; &nbsp; &nbsp;</div><div>&nbsp;</div><div>About the role: This role includes leading the HR Function centrally to partner and advise the business. HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders and manages a span of 300-400 product/tech employees, working closely with the business and HR leadership to implement the HR strategy.&nbsp;</div><div><br></div><div>Expectations/ Requirements :</div><div>1.&nbsp; Drive governance on critical human resource metrics such as retention, and engagement cost for a fast-paced business.</div><div>2. Engage work with key internal and external partners in a matrixed relationship for CB, Staffing, HRSS, and the business.</div><div>3. Operate independently to ensure employee satisfaction and development of the team Train, mentor, and lead HR initiatives and Best Practices.</div><div>4. Lead the way in implementing change initiatives related to culture, performance, recognition, and policies responsible for HR operations, Employee Relations, and Business HR teams.</div><div>5. Promote alignment and collaboration across the organization, driving synergy and perspective, demonstrating the common process and consistent messaging.</div><div>6. Understand the business and its challenges to help address the organization and people ask to assist with the change process as the company meets the challenges of hyper-growth and the need to partner with Stakeholders and manage senior stakeholders single-handedly to tackle business problems.</div><div>7. Manage queries, issues, and escalations, if any other process/ task allocated as required participate in Knowledge Sessions within or outside the Team participate in events organized by the company deploy and monitor the performance management system for all employees, and ensure adherence to the process.</div><div>8. Handling HRBP activities for a span of 300-400 employees.&nbsp;</div><div>9. Handling engagement and retention activities.&nbsp;</div><div>10. Executing Central Level Org Projects.&nbsp;&nbsp;</div><div><br></div><div>Superpowers/ Skills that will help you succeed in this role :</div><div>1. Minimum 3-4&nbsp; years of experience in a core HRBP role.</div><div>2. Must have handled Performance Management.</div><div>3. Should be able to Review developmental plans &amp; their execution for all employees.</div><div>4. Must be able to execute and implement new strategies.</div><div>5. Hands-on with MS Excel, PowerPoint, presentation skills and HR Analytics.</div><div>6. Brief understanding of HR Compliance and grievances.</div><div>7. Hands-on experience in digital tools / HRIS Management.</div><div><br></div><div>Education:</div><div>&nbsp;Must be an MBA in Human Resource Management or equivalent.</div><div><br></div><div>Why join us ?&nbsp;</div><div>A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedbacks from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div>Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed toit. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team:  This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Human Resources.     \n \nAbout the role: This role includes leading the HR Function centrally to partner and advise the business. HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders and manages a span of 300-400 product/tech employees, working closely with the business and HR leadership to implement the HR strategy. \n\nExpectations/ Requirements :\n1.  Drive governance on critical human resource metrics such as retention, and engagement cost for a fast-paced business.\n2. Engage work with key internal and external partners in a matrixed relationship for CB, Staffing, HRSS, and the business.\n3. Operate independently to ensure employee satisfaction and development of the team Train, mentor, and lead HR initiatives and Best Practices.\n4. Lead the way in implementing change initiatives related to culture, performance, recognition, and policies responsible for HR operations, Employee Relations, and Business HR teams.\n5. Promote alignment and collaboration across the organization, driving synergy and perspective, demonstrating the common process and consistent messaging.\n6. Understand the business and its challenges to help address the organization and people ask to assist with the change process as the company meets the challenges of hyper-growth and the need to partner with Stakeholders and manage senior stakeholders single-handedly to tackle business problems.\n7. Manage queries, issues, and escalations, if any other process/ task allocated as required participate in Knowledge Sessions within or outside the Team participate in events organized by the company deploy and monitor the performance management system for all employees, and ensure adherence to the process.\n8. Handling HRBP activities for a span of 300-400 employees. \n9. Handling engagement and retention activities. \n10. Executing Central Level Org Projects.  \n\nSuperpowers/ Skills that will help you succeed in this role :\n1. Minimum 3-4  years of experience in a core HRBP role.\n2. Must have handled Performance Management.\n3. Should be able to Review developmental plans & their execution for all employees.\n4. Must be able to execute and implement new strategies.\n5. Hands-on with MS Excel, PowerPoint, presentation skills and HR Analytics.\n6. Brief understanding of HR Compliance and grievances.\n7. Hands-on experience in digital tools / HRIS Management.\n\nEducation:\n Must be an MBA in Human Resource Management or equivalent.\n\nWhy join us ? \nA collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedbacks from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager\n\nCompensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed toit. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/3d47c253-0804-46f9-80e4-6e0f04133869","applyUrl":"https://jobs.lever.co/paytm/3d47c253-0804-46f9-80e4-6e0f04133869/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Mumbai, Maharashtra","team":"Lending","allLocations":["Mumbai, Maharashtra"]},"createdAt":1789644754363,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nRole Summary Own sourcing and growth of Insurance business within the Lending portfolio. Build and lead a team of Field Sales Executives (FSEs) to drive acquisition, conversions, and sustained insurance volume.\n\nKey Responsibilities\n-Source and grow Insurance business for the Lending team through field and partner channels\n-Hire, onboard, coach, and manage FSEs to hit sourcing and conversion targets\n-Set daily/weekly plans, track pipeline, and drive productivity across the team\n-Build and maintain relationships with customers, partners, and internal Lending stakeholders\n-Ensure process compliance, quality of leads, and accurate reporting\n-Identify market opportunities and share ground-level insights with leadership\n-Meet individual and team targets for insurance sourcing and business growth\n\nRequirements\n-Proven experience in insurance / lending / financial services sales or sourcing\n-Prior people-management or team-lead experience preferred (hiring and managing FSEs/field teams is a plus)\n-Strong field sales, negotiation, and relationship-building skills\n-Comfortable with targets, reporting, and working in a fast-paced lending environment\n-Willingness to travel as needed for sourcing and team oversight\n \nEducation:\nMust have completed his graduation\n \nWhy join us\n1. A collaborative output driven program that brings cohesiveness across businesses through technology \n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n \nCompensation:\nIf you are the right fit, we believe in creating wealth for you\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us:&nbsp;</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>Role Summary</b> Own sourcing and growth of Insurance business within the Lending portfolio. Build and lead a team of Field Sales Executives (FSEs) to drive acquisition, conversions, and sustained insurance volume.</div><div><br></div><div><b>Key Responsibilities</b></div><div>-Source and grow Insurance business for the Lending team through field and partner channels</div><div>-Hire, onboard, coach, and manage FSEs to hit sourcing and conversion targets</div><div>-Set daily/weekly plans, track pipeline, and drive productivity across the team</div><div>-Build and maintain relationships with customers, partners, and internal Lending stakeholders</div><div>-Ensure process compliance, quality of leads, and accurate reporting</div><div>-Identify market opportunities and share ground-level insights with leadership</div><div>-Meet individual and team targets for insurance sourcing and business growth</div><div><br></div><div><b>Requirements</b></div><div>-Proven experience in insurance / lending / financial services sales or sourcing</div><div>-Prior people-management or team-lead experience preferred (hiring and managing FSEs/field teams is a plus)</div><div>-Strong field sales, negotiation, and relationship-building skills</div><div>-Comfortable with targets, reporting, and working in a fast-paced lending environment</div><div>-Willingness to travel as needed for sourcing and team oversight</div><div>&nbsp;</div><div><b>Education:</b></div><div>Must have completed his graduation</div><div>&nbsp;</div><div><b>Why join us</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology&nbsp;</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div>&nbsp;</div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"c53fa192-71f2-4566-afde-a6523d6b75e6","lists":[],"text":"Insurance Sales - Team Lead - Lending","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:&nbsp;</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>Role Summary</b> Own sourcing and growth of Insurance business within the Lending portfolio. Build and lead a team of Field Sales Executives (FSEs) to drive acquisition, conversions, and sustained insurance volume.</div><div><br></div><div><b>Key Responsibilities</b></div><div>-Source and grow Insurance business for the Lending team through field and partner channels</div><div>-Hire, onboard, coach, and manage FSEs to hit sourcing and conversion targets</div><div>-Set daily/weekly plans, track pipeline, and drive productivity across the team</div><div>-Build and maintain relationships with customers, partners, and internal Lending stakeholders</div><div>-Ensure process compliance, quality of leads, and accurate reporting</div><div>-Identify market opportunities and share ground-level insights with leadership</div><div>-Meet individual and team targets for insurance sourcing and business growth</div><div><br></div><div><b>Requirements</b></div><div>-Proven experience in insurance / lending / financial services sales or sourcing</div><div>-Prior people-management or team-lead experience preferred (hiring and managing FSEs/field teams is a plus)</div><div>-Strong field sales, negotiation, and relationship-building skills</div><div>-Comfortable with targets, reporting, and working in a fast-paced lending environment</div><div>-Willingness to travel as needed for sourcing and team oversight</div><div>&nbsp;</div><div><b>Education:</b></div><div>Must have completed his graduation</div><div>&nbsp;</div><div><b>Why join us</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology&nbsp;</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div>&nbsp;</div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nRole Summary Own sourcing and growth of Insurance business within the Lending portfolio. Build and lead a team of Field Sales Executives (FSEs) to drive acquisition, conversions, and sustained insurance volume.\n\nKey Responsibilities\n-Source and grow Insurance business for the Lending team through field and partner channels\n-Hire, onboard, coach, and manage FSEs to hit sourcing and conversion targets\n-Set daily/weekly plans, track pipeline, and drive productivity across the team\n-Build and maintain relationships with customers, partners, and internal Lending stakeholders\n-Ensure process compliance, quality of leads, and accurate reporting\n-Identify market opportunities and share ground-level insights with leadership\n-Meet individual and team targets for insurance sourcing and business growth\n\nRequirements\n-Proven experience in insurance / lending / financial services sales or sourcing\n-Prior people-management or team-lead experience preferred (hiring and managing FSEs/field teams is a plus)\n-Strong field sales, negotiation, and relationship-building skills\n-Comfortable with targets, reporting, and working in a fast-paced lending environment\n-Willingness to travel as needed for sourcing and team oversight\n \nEducation:\nMust have completed his graduation\n \nWhy join us\n1. A collaborative output driven program that brings cohesiveness across businesses through technology \n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n \nCompensation:\nIf you are the right fit, we believe in creating wealth for you\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/c53fa192-71f2-4566-afde-a6523d6b75e6","applyUrl":"https://jobs.lever.co/paytm/c53fa192-71f2-4566-afde-a6523d6b75e6/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Intern","department":"HR","location":"Gurugram, Haryana","team":"Recruitment","allLocations":["Gurugram, Haryana"]},"createdAt":1791377927596,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\n\nJob Title\nTalent Acquisition Intern – Non-Tech Recruitment\n\nAbout the Role\nAs a Talent Acquisition Intern (Non-Tech), you will play an active role in driving talent identification and engagement across Paytm’s business, sales, operations, and corporate functions. Working closely with recruiters and business stakeholders, you will help source, screen, and coordinate candidates to fuel Paytm’s fast-paced growth.\nThis role is ideal for a proactive, energetic individual with strong communication skills, high learning agility, and an interest in modern, technology-enabled hiring practices. You will gain hands-on experience in end-to-end recruitment operations and candidate management in a high-volume fintech ecosystem.\n\nKey Responsibilities\nCandidate Sourcing: Leverage job boards, social channels, campus databases, and internal platforms to source qualified candidates for business, sales, and enabling function roles.\nScreening & Assessment: Conduct initial resume screening and phone evaluations to assess candidate suitability, communication skills, and role alignment.\nInterview Coordination: Manage end-to-end scheduling of interviews, candidate communications, and logistics to ensure a seamless candidate experience.\nPipeline Management: Maintain accurate candidate data and application stages across the Applicant Tracking System (ATS) and internal recruitment trackers.\nMarket Research: Perform basic market mapping and talent research to support recruiter search strategies for specialized non-tech profiles.\nProcess Automation & AI Adoption: Utilize modern sourcing tools, AI prompts, and automated communication platforms to speed up top-of-funnel hiring workflows.\n\nRequired Qualifications\nPursuing or recently completed a Bachelor’s or Master’s degree (MBA/PGDM in Human Resources or related fields preferred).\nStrong written and verbal communication skills with an ability to engage candidates professionally.\nExcellent organizational skills and attention to detail when managing multiple calendars and candidate pipelines.\nHigh learning agility, curiosity, and comfort working in a fast-paced environment.\nBasic proficiency in MS Office / Google Workspace (Sheets, Docs, Slides).\nPreferred Qualifications\nPrior internship experience in HR, recruitment, candidate sourcing, or talent coordination.\nFamiliarity with Applicant Tracking Systems (ATS) and professional networking platforms like LinkedIn.\nInterest in fintech, internet platforms, or high-growth technology environments.\n\nAI Expectations\nSourcing & Search: Practical use of modern search methodologies and basic AI tools/prompts to quickly discover candidate profiles and boolean search strings.\nCommunication: Utilizing AI tools for drafting personalized candidate outreach messages, interview invitations, and follow-ups.\nProductivity: Leveraging AI-driven tools and automation to summarize profiles, reduce administrative turnaround time, and improve daily recruitment throughput.\n\nIdeal Candidate\nDemonstrates Ownership & Bias for Action by taking initiative on daily sourcing and coordination tasks.\nExhibits Learning Agility with an eagerness to absorb recruiting best practices and stay open to new tools and ideas.\nDisplays Speed of Execution and adaptability in managing tight hiring schedules and candidate communication.\nStrong focus on Candidate Experience and professional ethics.\n","description":"<div>About Paytm</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://commerce.Paytm\">commerce.Paytm</a>'s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><br></div><div>Job Title</div><div><b>Talent Acquisition Intern – Non-Tech Recruitment</b></div><div><br></div><div>About the Role</div><div>As a <b>Talent Acquisition Intern (Non-Tech)</b>, you will play an active role in driving talent identification and engagement across Paytm’s business, sales, operations, and corporate functions. Working closely with recruiters and business stakeholders, you will help source, screen, and coordinate candidates to fuel Paytm’s fast-paced growth.</div><div>This role is ideal for a proactive, energetic individual with strong communication skills, high learning agility, and an interest in modern, technology-enabled hiring practices. You will gain hands-on experience in end-to-end recruitment operations and candidate management in a high-volume fintech ecosystem.</div><div><br></div><div>Key Responsibilities</div><div><b>Candidate Sourcing:</b> Leverage job boards, social channels, campus databases, and internal platforms to source qualified candidates for business, sales, and enabling function roles.</div><div><b>Screening &amp; Assessment:</b> Conduct initial resume screening and phone evaluations to assess candidate suitability, communication skills, and role alignment.</div><div><b>Interview Coordination:</b> Manage end-to-end scheduling of interviews, candidate communications, and logistics to ensure a seamless candidate experience.</div><div><b>Pipeline Management:</b> Maintain accurate candidate data and application stages across the Applicant Tracking System (ATS) and internal recruitment trackers.</div><div><b>Market Research:</b> Perform basic market mapping and talent research to support recruiter search strategies for specialized non-tech profiles.</div><div><b>Process Automation &amp; AI Adoption:</b> Utilize modern sourcing tools, AI prompts, and automated communication platforms to speed up top-of-funnel hiring workflows.</div><div><br></div><div>Required Qualifications</div><div>Pursuing or recently completed a Bachelor’s or Master’s degree (MBA/PGDM in Human Resources or related fields preferred).</div><div>Strong written and verbal communication skills with an ability to engage candidates professionally.</div><div>Excellent organizational skills and attention to detail when managing multiple calendars and candidate pipelines.</div><div>High learning agility, curiosity, and comfort working in a fast-paced environment.</div><div>Basic proficiency in MS Office / Google Workspace (Sheets, Docs, Slides).</div><div>Preferred Qualifications</div><div>Prior internship experience in HR, recruitment, candidate sourcing, or talent coordination.</div><div>Familiarity with Applicant Tracking Systems (ATS) and professional networking platforms like LinkedIn.</div><div>Interest in fintech, internet platforms, or high-growth technology environments.</div><div><br></div><div>AI Expectations</div><div><b>Sourcing &amp; Search:</b> Practical use of modern search methodologies and basic AI tools/prompts to quickly discover candidate profiles and boolean search strings.</div><div><b>Communication:</b> Utilizing AI tools for drafting personalized candidate outreach messages, interview invitations, and follow-ups.</div><div><b>Productivity:</b> Leveraging AI-driven tools and automation to summarize profiles, reduce administrative turnaround time, and improve daily recruitment throughput.</div><div><br></div><div>Ideal Candidate</div><div>Demonstrates <b>Ownership &amp; Bias for Action</b> by taking initiative on daily sourcing and coordination tasks.</div><div>Exhibits <b>Learning Agility</b> with an eagerness to absorb recruiting best practices and stay open to new tools and ideas.</div><div>Displays <b>Speed of Execution</b> and adaptability in managing tight hiring schedules and candidate communication.</div><div>Strong focus on <b>Candidate Experience</b> and professional ethics.</div>","id":"426a6834-1397-4e65-94af-69874c790805","lists":[],"text":"Intern - Talent Acquisition","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About Paytm</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and <a href=\"http://commerce.Paytm\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">commerce.Paytm</a>'s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><br></div><div>Job Title</div><div><b>Talent Acquisition Intern – Non-Tech Recruitment</b></div><div><br></div><div>About the Role</div><div>As a <b>Talent Acquisition Intern (Non-Tech)</b>, you will play an active role in driving talent identification and engagement across Paytm’s business, sales, operations, and corporate functions. Working closely with recruiters and business stakeholders, you will help source, screen, and coordinate candidates to fuel Paytm’s fast-paced growth.</div><div>This role is ideal for a proactive, energetic individual with strong communication skills, high learning agility, and an interest in modern, technology-enabled hiring practices. You will gain hands-on experience in end-to-end recruitment operations and candidate management in a high-volume fintech ecosystem.</div><div><br></div><div>Key Responsibilities</div><div><b>Candidate Sourcing:</b> Leverage job boards, social channels, campus databases, and internal platforms to source qualified candidates for business, sales, and enabling function roles.</div><div><b>Screening &amp; Assessment:</b> Conduct initial resume screening and phone evaluations to assess candidate suitability, communication skills, and role alignment.</div><div><b>Interview Coordination:</b> Manage end-to-end scheduling of interviews, candidate communications, and logistics to ensure a seamless candidate experience.</div><div><b>Pipeline Management:</b> Maintain accurate candidate data and application stages across the Applicant Tracking System (ATS) and internal recruitment trackers.</div><div><b>Market Research:</b> Perform basic market mapping and talent research to support recruiter search strategies for specialized non-tech profiles.</div><div><b>Process Automation &amp; AI Adoption:</b> Utilize modern sourcing tools, AI prompts, and automated communication platforms to speed up top-of-funnel hiring workflows.</div><div><br></div><div>Required Qualifications</div><div>Pursuing or recently completed a Bachelor’s or Master’s degree (MBA/PGDM in Human Resources or related fields preferred).</div><div>Strong written and verbal communication skills with an ability to engage candidates professionally.</div><div>Excellent organizational skills and attention to detail when managing multiple calendars and candidate pipelines.</div><div>High learning agility, curiosity, and comfort working in a fast-paced environment.</div><div>Basic proficiency in MS Office / Google Workspace (Sheets, Docs, Slides).</div><div>Preferred Qualifications</div><div>Prior internship experience in HR, recruitment, candidate sourcing, or talent coordination.</div><div>Familiarity with Applicant Tracking Systems (ATS) and professional networking platforms like LinkedIn.</div><div>Interest in fintech, internet platforms, or high-growth technology environments.</div><div><br></div><div>AI Expectations</div><div><b>Sourcing &amp; Search:</b> Practical use of modern search methodologies and basic AI tools/prompts to quickly discover candidate profiles and boolean search strings.</div><div><b>Communication:</b> Utilizing AI tools for drafting personalized candidate outreach messages, interview invitations, and follow-ups.</div><div><b>Productivity:</b> Leveraging AI-driven tools and automation to summarize profiles, reduce administrative turnaround time, and improve daily recruitment throughput.</div><div><br></div><div>Ideal Candidate</div><div>Demonstrates <b>Ownership &amp; Bias for Action</b> by taking initiative on daily sourcing and coordination tasks.</div><div>Exhibits <b>Learning Agility</b> with an eagerness to absorb recruiting best practices and stay open to new tools and ideas.</div><div>Displays <b>Speed of Execution</b> and adaptability in managing tight hiring schedules and candidate communication.</div><div>Strong focus on <b>Candidate Experience</b> and professional ethics.</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\n\nJob Title\nTalent Acquisition Intern – Non-Tech Recruitment\n\nAbout the Role\nAs a Talent Acquisition Intern (Non-Tech), you will play an active role in driving talent identification and engagement across Paytm’s business, sales, operations, and corporate functions. Working closely with recruiters and business stakeholders, you will help source, screen, and coordinate candidates to fuel Paytm’s fast-paced growth.\nThis role is ideal for a proactive, energetic individual with strong communication skills, high learning agility, and an interest in modern, technology-enabled hiring practices. You will gain hands-on experience in end-to-end recruitment operations and candidate management in a high-volume fintech ecosystem.\n\nKey Responsibilities\nCandidate Sourcing: Leverage job boards, social channels, campus databases, and internal platforms to source qualified candidates for business, sales, and enabling function roles.\nScreening & Assessment: Conduct initial resume screening and phone evaluations to assess candidate suitability, communication skills, and role alignment.\nInterview Coordination: Manage end-to-end scheduling of interviews, candidate communications, and logistics to ensure a seamless candidate experience.\nPipeline Management: Maintain accurate candidate data and application stages across the Applicant Tracking System (ATS) and internal recruitment trackers.\nMarket Research: Perform basic market mapping and talent research to support recruiter search strategies for specialized non-tech profiles.\nProcess Automation & AI Adoption: Utilize modern sourcing tools, AI prompts, and automated communication platforms to speed up top-of-funnel hiring workflows.\n\nRequired Qualifications\nPursuing or recently completed a Bachelor’s or Master’s degree (MBA/PGDM in Human Resources or related fields preferred).\nStrong written and verbal communication skills with an ability to engage candidates professionally.\nExcellent organizational skills and attention to detail when managing multiple calendars and candidate pipelines.\nHigh learning agility, curiosity, and comfort working in a fast-paced environment.\nBasic proficiency in MS Office / Google Workspace (Sheets, Docs, Slides).\nPreferred Qualifications\nPrior internship experience in HR, recruitment, candidate sourcing, or talent coordination.\nFamiliarity with Applicant Tracking Systems (ATS) and professional networking platforms like LinkedIn.\nInterest in fintech, internet platforms, or high-growth technology environments.\n\nAI Expectations\nSourcing & Search: Practical use of modern search methodologies and basic AI tools/prompts to quickly discover candidate profiles and boolean search strings.\nCommunication: Utilizing AI tools for drafting personalized candidate outreach messages, interview invitations, and follow-ups.\nProductivity: Leveraging AI-driven tools and automation to summarize profiles, reduce administrative turnaround time, and improve daily recruitment throughput.\n\nIdeal Candidate\nDemonstrates Ownership & Bias for Action by taking initiative on daily sourcing and coordination tasks.\nExhibits Learning Agility with an eagerness to absorb recruiting best practices and stay open to new tools and ideas.\nDisplays Speed of Execution and adaptability in managing tight hiring schedules and candidate communication.\nStrong focus on Candidate Experience and professional ethics.\n","hostedUrl":"https://jobs.lever.co/paytm/426a6834-1397-4e65-94af-69874c790805","applyUrl":"https://jobs.lever.co/paytm/426a6834-1397-4e65-94af-69874c790805/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Intern","department":"HR","location":"Noida, Uttar Pradesh","team":"Employee Onboarding","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1791438660902,"descriptionPlain":"Job Title: HR Onboarding Intern\n\nPositions (MBA / Graduate) Location: Noida \n\nMode: Work from Office (5 days a week) \n\nDuration: 3 Months \n\nAbout Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\n Role & Requirements: \n● Greet and guide new employees on their first day. \n● Support HR in conducting orientation sessions and presentations. \n● Ensure completion of joining formalities, forms, and policy acknowledgments.\n● Maintain accurate employee records and digital filing systems.\n● Update trackers (new joiner status, onboarding progress, etc.). \n● Strong verbal and written communication skills with the ability to interact effectively with new hires and multiple departments.\n● Basic MS Office / Google Workspace skill. \n● Ability to manage confidential information.\n● Positive attitude and eagerness to learn.\n","description":"<div>Job Title: HR Onboarding Intern</div><div><br></div><div>Positions (MBA / Graduate) Location: Noida&nbsp;</div><div><br></div><div>Mode: Work from Office (5 days a week)&nbsp;</div><div><br></div><div>Duration: 3 Months&nbsp;</div><div><br></div><div>About Us:&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div>&nbsp;Role &amp; Requirements:&nbsp;</div><div>● Greet and guide new employees on their first day.&nbsp;</div><div>● Support HR in conducting orientation sessions and presentations.&nbsp;</div><div>● Ensure completion of joining formalities, forms, and policy acknowledgments.</div><div>● Maintain accurate employee records and digital filing systems.</div><div>● Update trackers (new joiner status, onboarding progress, etc.).&nbsp;</div><div>● Strong verbal and written communication skills with the ability to interact effectively with new hires and multiple departments.</div><div>● Basic MS Office / Google Workspace skill.&nbsp;</div><div>● Ability to manage confidential information.</div><div>● Positive attitude and eagerness to learn.</div>","id":"0ecd9d93-e4f3-4dd0-a22e-852fec9b6e02","lists":[],"text":"Intern- HR Onboarding","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Job Title: HR Onboarding Intern</div><div><br></div><div>Positions (MBA / Graduate) Location: Noida&nbsp;</div><div><br></div><div>Mode: Work from Office (5 days a week)&nbsp;</div><div><br></div><div>Duration: 3 Months&nbsp;</div><div><br></div><div>About Us:&nbsp;</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div>&nbsp;Role &amp; Requirements:&nbsp;</div><div>● Greet and guide new employees on their first day.&nbsp;</div><div>● Support HR in conducting orientation sessions and presentations.&nbsp;</div><div>● Ensure completion of joining formalities, forms, and policy acknowledgments.</div><div>● Maintain accurate employee records and digital filing systems.</div><div>● Update trackers (new joiner status, onboarding progress, etc.).&nbsp;</div><div>● Strong verbal and written communication skills with the ability to interact effectively with new hires and multiple departments.</div><div>● Basic MS Office / Google Workspace skill.&nbsp;</div><div>● Ability to manage confidential information.</div><div>● Positive attitude and eagerness to learn.</div>","descriptionBodyPlain":"Job Title: HR Onboarding Intern\n\nPositions (MBA / Graduate) Location: Noida \n\nMode: Work from Office (5 days a week) \n\nDuration: 3 Months \n\nAbout Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\n Role & Requirements: \n● Greet and guide new employees on their first day. \n● Support HR in conducting orientation sessions and presentations. \n● Ensure completion of joining formalities, forms, and policy acknowledgments.\n● Maintain accurate employee records and digital filing systems.\n● Update trackers (new joiner status, onboarding progress, etc.). \n● Strong verbal and written communication skills with the ability to interact effectively with new hires and multiple departments.\n● Basic MS Office / Google Workspace skill. \n● Ability to manage confidential information.\n● Positive attitude and eagerness to learn.\n","hostedUrl":"https://jobs.lever.co/paytm/0ecd9d93-e4f3-4dd0-a22e-852fec9b6e02","applyUrl":"https://jobs.lever.co/paytm/0ecd9d93-e4f3-4dd0-a22e-852fec9b6e02/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Intern","department":"HR","location":"Bangalore, Karnataka","team":"Recruitment","allLocations":["Bangalore, Karnataka"]},"createdAt":1777629825082,"descriptionPlain":"About Us:  \n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer  of the mobile QR payments revolution in India, Paytm builds technologies that help small  businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and  bring them to the mainstream economy with the help of technology.  \n\nKey Responsibilities: \n\n● Sourcing & Outreach: Use LinkedIn Recruiter, Boolean searches, and job boards to find  \"passive\" candidates for open roles.  \n● Candidate Screening: Review resumes for key skills and conduct initial \"vibe-check\"  phone screens to assess culture fit and basic qualifications.  \n● Candidate Experience: Serve as the primary point of contact for candidates, ensuring  they have a smooth, professional, and friendly interview journey.  \n● Scheduling: Coordinate complex interview loops between candidates and hiring  managers across various time zones.  \n● Employer Branding: Assist in creating content for our LinkedIn page or careers site to  show the world what it’s like to work here.\n","description":"<div><b>About Us: </b>&nbsp;</div><div><br></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer  of the mobile QR payments revolution in India, Paytm builds technologies that help small  businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and  bring them to the mainstream economy with the help of technology.  </div><div><br></div><div><b>Key Responsibilities:</b>&nbsp;</div><div><br></div><div>● Sourcing &amp; Outreach: Use LinkedIn Recruiter, Boolean searches, and job boards to find  \"passive\" candidates for open roles.  </div><div>● Candidate Screening: Review resumes for key skills and conduct initial \"vibe-check\"  phone screens to assess culture fit and basic qualifications.  </div><div>● Candidate Experience: Serve as the primary point of contact for candidates, ensuring  they have a smooth, professional, and friendly interview journey.  </div><div>● Scheduling: Coordinate complex interview loops between candidates and hiring  managers across various time zones.  </div><div>● Employer Branding: Assist in creating content for our LinkedIn page or careers site to  show the world what it’s like to work here.</div>","id":"9d497980-2032-440c-8bac-63fb53938acc","lists":[],"text":"Intern-Talent Acquisition","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us: </b>&nbsp;</div><div><br></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer  of the mobile QR payments revolution in India, Paytm builds technologies that help small  businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and  bring them to the mainstream economy with the help of technology.  </div><div><br></div><div><b>Key Responsibilities:</b>&nbsp;</div><div><br></div><div>● Sourcing &amp; Outreach: Use LinkedIn Recruiter, Boolean searches, and job boards to find  \"passive\" candidates for open roles.  </div><div>● Candidate Screening: Review resumes for key skills and conduct initial \"vibe-check\"  phone screens to assess culture fit and basic qualifications.  </div><div>● Candidate Experience: Serve as the primary point of contact for candidates, ensuring  they have a smooth, professional, and friendly interview journey.  </div><div>● Scheduling: Coordinate complex interview loops between candidates and hiring  managers across various time zones.  </div><div>● Employer Branding: Assist in creating content for our LinkedIn page or careers site to  show the world what it’s like to work here.</div>","descriptionBodyPlain":"About Us:  \n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer  of the mobile QR payments revolution in India, Paytm builds technologies that help small  businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and  bring them to the mainstream economy with the help of technology.  \n\nKey Responsibilities: \n\n● Sourcing & Outreach: Use LinkedIn Recruiter, Boolean searches, and job boards to find  \"passive\" candidates for open roles.  \n● Candidate Screening: Review resumes for key skills and conduct initial \"vibe-check\"  phone screens to assess culture fit and basic qualifications.  \n● Candidate Experience: Serve as the primary point of contact for candidates, ensuring  they have a smooth, professional, and friendly interview journey.  \n● Scheduling: Coordinate complex interview loops between candidates and hiring  managers across various time zones.  \n● Employer Branding: Assist in creating content for our LinkedIn page or careers site to  show the world what it’s like to work here.\n","hostedUrl":"https://jobs.lever.co/paytm/9d497980-2032-440c-8bac-63fb53938acc","applyUrl":"https://jobs.lever.co/paytm/9d497980-2032-440c-8bac-63fb53938acc/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Intern","department":"HR","location":"Noida, Uttar Pradesh","team":"Talent Management","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1788943520369,"descriptionPlain":"Job Description: Talent Acquisition Intern\nLocation: Noida\n\nAbout Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Team\nThe talent acquisition team is responsible for identifying, sourcing, and securing top talent for various businesses within Paytm.\n\nAbout the Role: We are looking for a motivated and enthusiastic Talent Acquisition Intern to support our recruitment team. The intern will assist in sourcing candidates, screening profiles, coordinating interviews, and managing recruitment databases. This is a great opportunity for someone looking to gain hands-on experience in end-to-end recruitment.\n\nKey Responsibilities:\n* Assist the Talent Acquisition team in sourcing candidates through job portals, LinkedIn, and other platforms.\n* Screen resumes and shortlist candidates based on job requirements.\n* Coordinate interview schedules between candidates and hiring managers.\n* Conduct initial HR screening calls with candidates.\n* Maintain and update the candidate database and recruitment trackers.\n* Post job openings on various job portals and social media platforms.\n* Support the team with offer roll-out and candidate follow-ups.\n* Assist in employer branding and campus hiring initiatives.\n\nSuperpowers/Skills\n* Pursuing or recently completed a degree in HR, Business Administration, or a related field.\n* Strong communication and interpersonal skills.\n* Basic understanding of recruitment processes and sourcing platforms (LinkedIn, Naukri, etc.) is a plus.\n* Proficiency in MS Excel/Google Sheets for tracking and reporting.\n* Ability to multitask and manage time effectively in a fast-paced environment.\n* A proactive attitude with a willingness to learn and take initiative.\n* High level of discretion and professionalism when handling candidate information.\n\nEducation\nPursuing or recently completed graduation/MBA (HR specialization preferred).\n\nWhy Join Us\nThis internship offers hands-on exposure to end-to-end recruitment in India's fastest-growing FinTech organization. You'll work closely with experienced TA professionals, gain real-world skills in sourcing, screening, and stakeholder coordination, and get a front-row view of how talent decisions are made at scale. Our agile, merit-based culture values initiative and curiosity, a great space to learn, contribute meaningfully, and build a strong foundation for a career in HR/Talent Acquisition.\n\n\n","description":"<div><b>Job Description: </b>Talent Acquisition Intern</div><div><b>Location:</b> Noida</div><div><br></div><div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Team</b></div><div>The talent acquisition team is responsible for identifying, sourcing, and securing top talent for various businesses within Paytm.</div><div><br></div><div><b>About the Role:</b> We are looking for a motivated and enthusiastic Talent Acquisition Intern to support our recruitment team. The intern will assist in sourcing candidates, screening profiles, coordinating interviews, and managing recruitment databases. This is a great opportunity for someone looking to gain hands-on experience in end-to-end recruitment.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>* Assist the Talent Acquisition team in sourcing candidates through job portals, LinkedIn, and other platforms.</div><div>* Screen resumes and shortlist candidates based on job requirements.</div><div>* Coordinate interview schedules between candidates and hiring managers.</div><div>* Conduct initial HR screening calls with candidates.</div><div>* Maintain and update the candidate database and recruitment trackers.</div><div>* Post job openings on various job portals and social media platforms.</div><div>* Support the team with offer roll-out and candidate follow-ups.</div><div>* Assist in employer branding and campus hiring initiatives.</div><div><br></div><div><b>Superpowers/Skills</b></div><div>* Pursuing or recently completed a degree in HR, Business Administration, or a related field.</div><div>* Strong communication and interpersonal skills.</div><div>* Basic understanding of recruitment processes and sourcing platforms (LinkedIn, Naukri, etc.) is a plus.</div><div>* Proficiency in MS Excel/Google Sheets for tracking and reporting.</div><div>* Ability to multitask and manage time effectively in a fast-paced environment.</div><div>* A proactive attitude with a willingness to learn and take initiative.</div><div>* High level of discretion and professionalism when handling candidate information.</div><div><br></div><div><b>Education</b></div><div>Pursuing or recently completed graduation/MBA (HR specialization preferred).</div><div><br></div><div><b>Why Join Us</b></div><div>This internship offers hands-on exposure to end-to-end recruitment in India's fastest-growing FinTech organization. You'll work closely with experienced TA professionals, gain real-world skills in sourcing, screening, and stakeholder coordination, and get a front-row view of how talent decisions are made at scale. Our agile, merit-based culture values initiative and curiosity, a great space to learn, contribute meaningfully, and build a strong foundation for a career in HR/Talent Acquisition.</div><div><br></div><div><br></div>","id":"a2f53649-1fe8-4a0d-97ee-24dab719a9e8","lists":[],"text":"Internship - Talent Acquisition","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Job Description: </b>Talent Acquisition Intern</div><div><b>Location:</b> Noida</div><div><br></div><div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Team</b></div><div>The talent acquisition team is responsible for identifying, sourcing, and securing top talent for various businesses within Paytm.</div><div><br></div><div><b>About the Role:</b> We are looking for a motivated and enthusiastic Talent Acquisition Intern to support our recruitment team. The intern will assist in sourcing candidates, screening profiles, coordinating interviews, and managing recruitment databases. This is a great opportunity for someone looking to gain hands-on experience in end-to-end recruitment.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>* Assist the Talent Acquisition team in sourcing candidates through job portals, LinkedIn, and other platforms.</div><div>* Screen resumes and shortlist candidates based on job requirements.</div><div>* Coordinate interview schedules between candidates and hiring managers.</div><div>* Conduct initial HR screening calls with candidates.</div><div>* Maintain and update the candidate database and recruitment trackers.</div><div>* Post job openings on various job portals and social media platforms.</div><div>* Support the team with offer roll-out and candidate follow-ups.</div><div>* Assist in employer branding and campus hiring initiatives.</div><div><br></div><div><b>Superpowers/Skills</b></div><div>* Pursuing or recently completed a degree in HR, Business Administration, or a related field.</div><div>* Strong communication and interpersonal skills.</div><div>* Basic understanding of recruitment processes and sourcing platforms (LinkedIn, Naukri, etc.) is a plus.</div><div>* Proficiency in MS Excel/Google Sheets for tracking and reporting.</div><div>* Ability to multitask and manage time effectively in a fast-paced environment.</div><div>* A proactive attitude with a willingness to learn and take initiative.</div><div>* High level of discretion and professionalism when handling candidate information.</div><div><br></div><div><b>Education</b></div><div>Pursuing or recently completed graduation/MBA (HR specialization preferred).</div><div><br></div><div><b>Why Join Us</b></div><div>This internship offers hands-on exposure to end-to-end recruitment in India's fastest-growing FinTech organization. You'll work closely with experienced TA professionals, gain real-world skills in sourcing, screening, and stakeholder coordination, and get a front-row view of how talent decisions are made at scale. Our agile, merit-based culture values initiative and curiosity, a great space to learn, contribute meaningfully, and build a strong foundation for a career in HR/Talent Acquisition.</div><div><br></div><div><br></div>","descriptionBodyPlain":"Job Description: Talent Acquisition Intern\nLocation: Noida\n\nAbout Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Team\nThe talent acquisition team is responsible for identifying, sourcing, and securing top talent for various businesses within Paytm.\n\nAbout the Role: We are looking for a motivated and enthusiastic Talent Acquisition Intern to support our recruitment team. The intern will assist in sourcing candidates, screening profiles, coordinating interviews, and managing recruitment databases. This is a great opportunity for someone looking to gain hands-on experience in end-to-end recruitment.\n\nKey Responsibilities:\n* Assist the Talent Acquisition team in sourcing candidates through job portals, LinkedIn, and other platforms.\n* Screen resumes and shortlist candidates based on job requirements.\n* Coordinate interview schedules between candidates and hiring managers.\n* Conduct initial HR screening calls with candidates.\n* Maintain and update the candidate database and recruitment trackers.\n* Post job openings on various job portals and social media platforms.\n* Support the team with offer roll-out and candidate follow-ups.\n* Assist in employer branding and campus hiring initiatives.\n\nSuperpowers/Skills\n* Pursuing or recently completed a degree in HR, Business Administration, or a related field.\n* Strong communication and interpersonal skills.\n* Basic understanding of recruitment processes and sourcing platforms (LinkedIn, Naukri, etc.) is a plus.\n* Proficiency in MS Excel/Google Sheets for tracking and reporting.\n* Ability to multitask and manage time effectively in a fast-paced environment.\n* A proactive attitude with a willingness to learn and take initiative.\n* High level of discretion and professionalism when handling candidate information.\n\nEducation\nPursuing or recently completed graduation/MBA (HR specialization preferred).\n\nWhy Join Us\nThis internship offers hands-on exposure to end-to-end recruitment in India's fastest-growing FinTech organization. You'll work closely with experienced TA professionals, gain real-world skills in sourcing, screening, and stakeholder coordination, and get a front-row view of how talent decisions are made at scale. Our agile, merit-based culture values initiative and curiosity, a great space to learn, contribute meaningfully, and build a strong foundation for a career in HR/Talent Acquisition.\n\n\n","hostedUrl":"https://jobs.lever.co/paytm/a2f53649-1fe8-4a0d-97ee-24dab719a9e8","applyUrl":"https://jobs.lever.co/paytm/a2f53649-1fe8-4a0d-97ee-24dab719a9e8/apply"},{"additional":"","additionalPlain":"","categories":{"department":"Purchase","location":"Noida, Uttar Pradesh","team":"Procurement","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1784633925347,"descriptionPlain":"Position Summary:\n\nWe are seeking an experienced and result-oriented IT Procurement Professional\nwith 5-7 years of proven expertise for strategic sourcing and procurement of IT\nproducts and services. The ideal candidate will have strong expertise in procuring IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, and professional services. The role requires end-to-end ownership of procurement activities, supplier relationship management, commercial negotiations, contract management, and stakeholder engagement while ensuring cost optimization, regulatory compliance, and procurement governance.\n\nKey Responsibilities:\n\nStrategic Procurement & Sourcing:\n End-to-end procurement of IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, data center infrastructure, and technology services.\n Proven experience in procurement of IT infrastructure, software licensing,\ncloud platforms (AWS, Azure, Google Cloud), SaaS applications, cybersecurity solutions, telecommunications, and managed services.\n Develop and execute category sourcing strategies aligned with business\nobjectives and technology roadmaps.\n Manage the complete sourcing lifecycle, including requirement gathering,\nmarket assessment, RFI/RFP/RFQ preparation, supplier evaluation, commercial analysis, negotiations, and contract award.\n Drive competitive bidding and supplier selection to achieve optimum\ncommercial and technical outcomes.\n\nCommercial & Contract Management:\n Negotiate pricing, commercial terms, payment terms, SLAs, licensing models,\nsupport agreements, renewals, and long-term contracts.\n Ensure timely execution of contracts in collaboration with Legal, Finance,\nInformation Security, and business stakeholders.\n Manage contract renewals, amendments, vendor obligations, and commercial\nrisk throughout the contract lifecycle.\n Deliver measurable cost savings while optimizing Total Cost of Ownership\n(TCO).\n\nVendor & Stakeholder Management:\n Build and maintain strategic relationships with OEMs, distributors, system\nintegrators, cloud providers, and technology partners.\n Conduct supplier performance reviews, governance meetings, and business\nreviews to improve service quality and vendor performance.\n Collaborate with IT, Information Security, Finance, Legal, Risk, and business\nteams to understand procurement requirements and deliver timely sourcing\nsupport.\n Act as a trusted procurement advisor to business stakeholders on sourcing\nstrategies and commercial decisions.\n\nRequired Skills & Competencies:\n Strategic Sourcing & Category Management\n IT Hardware, Software, SaaS & Cloud Procurement\n Cybersecurity & Telecom Procurement\n Commercial Negotiation & Contract Management\n Vendor Relationship & Performance Management\n Procurement Governance & Compliance\n Cost Optimization & Total Cost of Ownership (TCO)\n Procurement Analytics & Spend Management\n Risk Assessment & Business Continuity\n Stakeholder Management & Cross-functional Collaboration\n ERP/eProcurement Platforms (SAP, Oracle, Ariba, Coupa, Ivalua, etc.)\n Excellent negotiation, analytical, communication, and presentation skills.\n Exposure to European procurement and regulatory requirements will be\npreferred.\n","description":"<div><b>Position Summary:</b></div><div><br></div><div>We are seeking an experienced and result-oriented IT Procurement Professional</div><div>with 5-7 years of proven expertise for strategic sourcing and procurement of IT</div><div>products and services. The ideal candidate will have strong expertise in procuring IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, and professional services. The role requires end-to-end ownership of procurement activities, supplier relationship management, commercial negotiations, contract management, and stakeholder engagement while ensuring cost optimization, regulatory compliance, and procurement governance.</div><div><br></div><div><b>Key Responsibilities:</b></div><div><br></div><div><b>Strategic Procurement &amp; Sourcing:</b></div><div> End-to-end procurement of IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, data center infrastructure, and technology services.</div><div> Proven experience in procurement of IT infrastructure, software licensing,</div><div>cloud platforms (AWS, Azure, Google Cloud), SaaS applications, cybersecurity solutions, telecommunications, and managed services.</div><div> Develop and execute category sourcing strategies aligned with business</div><div>objectives and technology roadmaps.</div><div> Manage the complete sourcing lifecycle, including requirement gathering,</div><div>market assessment, RFI/RFP/RFQ preparation, supplier evaluation, commercial analysis, negotiations, and contract award.</div><div> Drive competitive bidding and supplier selection to achieve optimum</div><div>commercial and technical outcomes.</div><div><br></div><div><b>Commercial &amp; Contract Management:</b></div><div> Negotiate pricing, commercial terms, payment terms, SLAs, licensing models,</div><div>support agreements, renewals, and long-term contracts.</div><div> Ensure timely execution of contracts in collaboration with Legal, Finance,</div><div>Information Security, and business stakeholders.</div><div> Manage contract renewals, amendments, vendor obligations, and commercial</div><div>risk throughout the contract lifecycle.</div><div> Deliver measurable cost savings while optimizing Total Cost of Ownership</div><div>(TCO).</div><div><br></div><div><b>Vendor &amp; Stakeholder Management:</b></div><div> Build and maintain strategic relationships with OEMs, distributors, system</div><div>integrators, cloud providers, and technology partners.</div><div> Conduct supplier performance reviews, governance meetings, and business</div><div>reviews to improve service quality and vendor performance.</div><div> Collaborate with IT, Information Security, Finance, Legal, Risk, and business</div><div>teams to understand procurement requirements and deliver timely sourcing</div><div>support.</div><div> Act as a trusted procurement advisor to business stakeholders on sourcing</div><div>strategies and commercial decisions.</div><div><br></div><div><b>Required Skills &amp; Competencies:</b></div><div> Strategic Sourcing &amp; Category Management</div><div> IT Hardware, Software, SaaS &amp; Cloud Procurement</div><div> Cybersecurity &amp; Telecom Procurement</div><div> Commercial Negotiation &amp; Contract Management</div><div> Vendor Relationship &amp; Performance Management</div><div> Procurement Governance &amp; Compliance</div><div> Cost Optimization &amp; Total Cost of Ownership (TCO)</div><div> Procurement Analytics &amp; Spend Management</div><div> Risk Assessment &amp; Business Continuity</div><div> Stakeholder Management &amp; Cross-functional Collaboration</div><div> ERP/eProcurement Platforms (SAP, Oracle, Ariba, Coupa, Ivalua, etc.)</div><div> Excellent negotiation, analytical, communication, and presentation skills.</div><div> Exposure to European procurement and regulatory requirements will be</div><div>preferred.</div>","id":"3f86f13d-14a1-42b6-a36f-b238325c7ff8","lists":[],"text":"IT Procurement","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Position Summary:</b></div><div><br></div><div>We are seeking an experienced and result-oriented IT Procurement Professional</div><div>with 5-7 years of proven expertise for strategic sourcing and procurement of IT</div><div>products and services. The ideal candidate will have strong expertise in procuring IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, and professional services. The role requires end-to-end ownership of procurement activities, supplier relationship management, commercial negotiations, contract management, and stakeholder engagement while ensuring cost optimization, regulatory compliance, and procurement governance.</div><div><br></div><div><b>Key Responsibilities:</b></div><div><br></div><div><b>Strategic Procurement &amp; Sourcing:</b></div><div> End-to-end procurement of IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, data center infrastructure, and technology services.</div><div> Proven experience in procurement of IT infrastructure, software licensing,</div><div>cloud platforms (AWS, Azure, Google Cloud), SaaS applications, cybersecurity solutions, telecommunications, and managed services.</div><div> Develop and execute category sourcing strategies aligned with business</div><div>objectives and technology roadmaps.</div><div> Manage the complete sourcing lifecycle, including requirement gathering,</div><div>market assessment, RFI/RFP/RFQ preparation, supplier evaluation, commercial analysis, negotiations, and contract award.</div><div> Drive competitive bidding and supplier selection to achieve optimum</div><div>commercial and technical outcomes.</div><div><br></div><div><b>Commercial &amp; Contract Management:</b></div><div> Negotiate pricing, commercial terms, payment terms, SLAs, licensing models,</div><div>support agreements, renewals, and long-term contracts.</div><div> Ensure timely execution of contracts in collaboration with Legal, Finance,</div><div>Information Security, and business stakeholders.</div><div> Manage contract renewals, amendments, vendor obligations, and commercial</div><div>risk throughout the contract lifecycle.</div><div> Deliver measurable cost savings while optimizing Total Cost of Ownership</div><div>(TCO).</div><div><br></div><div><b>Vendor &amp; Stakeholder Management:</b></div><div> Build and maintain strategic relationships with OEMs, distributors, system</div><div>integrators, cloud providers, and technology partners.</div><div> Conduct supplier performance reviews, governance meetings, and business</div><div>reviews to improve service quality and vendor performance.</div><div> Collaborate with IT, Information Security, Finance, Legal, Risk, and business</div><div>teams to understand procurement requirements and deliver timely sourcing</div><div>support.</div><div> Act as a trusted procurement advisor to business stakeholders on sourcing</div><div>strategies and commercial decisions.</div><div><br></div><div><b>Required Skills &amp; Competencies:</b></div><div> Strategic Sourcing &amp; Category Management</div><div> IT Hardware, Software, SaaS &amp; Cloud Procurement</div><div> Cybersecurity &amp; Telecom Procurement</div><div> Commercial Negotiation &amp; Contract Management</div><div> Vendor Relationship &amp; Performance Management</div><div> Procurement Governance &amp; Compliance</div><div> Cost Optimization &amp; Total Cost of Ownership (TCO)</div><div> Procurement Analytics &amp; Spend Management</div><div> Risk Assessment &amp; Business Continuity</div><div> Stakeholder Management &amp; Cross-functional Collaboration</div><div> ERP/eProcurement Platforms (SAP, Oracle, Ariba, Coupa, Ivalua, etc.)</div><div> Excellent negotiation, analytical, communication, and presentation skills.</div><div> Exposure to European procurement and regulatory requirements will be</div><div>preferred.</div>","descriptionBodyPlain":"Position Summary:\n\nWe are seeking an experienced and result-oriented IT Procurement Professional\nwith 5-7 years of proven expertise for strategic sourcing and procurement of IT\nproducts and services. The ideal candidate will have strong expertise in procuring IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, and professional services. The role requires end-to-end ownership of procurement activities, supplier relationship management, commercial negotiations, contract management, and stakeholder engagement while ensuring cost optimization, regulatory compliance, and procurement governance.\n\nKey Responsibilities:\n\nStrategic Procurement & Sourcing:\n End-to-end procurement of IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, data center infrastructure, and technology services.\n Proven experience in procurement of IT infrastructure, software licensing,\ncloud platforms (AWS, Azure, Google Cloud), SaaS applications, cybersecurity solutions, telecommunications, and managed services.\n Develop and execute category sourcing strategies aligned with business\nobjectives and technology roadmaps.\n Manage the complete sourcing lifecycle, including requirement gathering,\nmarket assessment, RFI/RFP/RFQ preparation, supplier evaluation, commercial analysis, negotiations, and contract award.\n Drive competitive bidding and supplier selection to achieve optimum\ncommercial and technical outcomes.\n\nCommercial & Contract Management:\n Negotiate pricing, commercial terms, payment terms, SLAs, licensing models,\nsupport agreements, renewals, and long-term contracts.\n Ensure timely execution of contracts in collaboration with Legal, Finance,\nInformation Security, and business stakeholders.\n Manage contract renewals, amendments, vendor obligations, and commercial\nrisk throughout the contract lifecycle.\n Deliver measurable cost savings while optimizing Total Cost of Ownership\n(TCO).\n\nVendor & Stakeholder Management:\n Build and maintain strategic relationships with OEMs, distributors, system\nintegrators, cloud providers, and technology partners.\n Conduct supplier performance reviews, governance meetings, and business\nreviews to improve service quality and vendor performance.\n Collaborate with IT, Information Security, Finance, Legal, Risk, and business\nteams to understand procurement requirements and deliver timely sourcing\nsupport.\n Act as a trusted procurement advisor to business stakeholders on sourcing\nstrategies and commercial decisions.\n\nRequired Skills & Competencies:\n Strategic Sourcing & Category Management\n IT Hardware, Software, SaaS & Cloud Procurement\n Cybersecurity & Telecom Procurement\n Commercial Negotiation & Contract Management\n Vendor Relationship & Performance Management\n Procurement Governance & Compliance\n Cost Optimization & Total Cost of Ownership (TCO)\n Procurement Analytics & Spend Management\n Risk Assessment & Business Continuity\n Stakeholder Management & Cross-functional Collaboration\n ERP/eProcurement Platforms (SAP, Oracle, Ariba, Coupa, Ivalua, etc.)\n Excellent negotiation, analytical, communication, and presentation skills.\n Exposure to European procurement and regulatory requirements will be\npreferred.\n","hostedUrl":"https://jobs.lever.co/paytm/3f86f13d-14a1-42b6-a36f-b238325c7ff8","applyUrl":"https://jobs.lever.co/paytm/3f86f13d-14a1-42b6-a36f-b238325c7ff8/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Purchase","location":"Noida, Uttar Pradesh","team":"Procurement","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1784633667358,"descriptionPlain":"Position Summary:\n\nWe are seeking a dynamic and experienced IT Procurement Professional with 8–10 years of proven expertise in strategic IT procurement, including substantial experience managing procurement activities across the European region. The ideal candidate will have a strong track record of leading end-to-end sourcing initiatives for IT hardware, software, cloud technologies, SaaS applications, telecommunications, and technology services. This role requires expertise in strategic sourcing, supplier relationship management, contract\nnegotiations, cost optimization, and procurement governance, while ensuring compliance with organizational policies and applicable European regulatory requirements.\n\nKey Responsibilities:\n\n Lead end-to-end procurement of IT products and services across the Europe region from local vendors.\n Develop and execute sourcing strategies for software, cloud services, IT\ninfrastructure, cybersecurity solutions, telecom, and professional services across the Europe region from local vendors.\n Manage strategic sourcing initiatives, including RFIs, RFPs, RFQs, supplier\nevaluations, negotiations, and contract finalization.\n Collaborate closely with IT, Information Security, Finance, Legal, and business\nstakeholders to understand business requirements and deliver timely, value-driven procurement solutions.\n Negotiate commercial terms, pricing, SLAs, licensing models, payment terms, and contract renewals to maximize business value.\n Build and manage relationships with global and regional technology vendors and service providers.\n Ensure compliance with company procurement policies, contractual\nobligations, and applicable European regulations such as GDPR, DORA, CRA\netc\n Partner closely with IT, Information Security, Finance, Legal, and business\nstakeholders to understand procurement requirements and deliver timely sourcing support.\n Drive supplier performance reviews, vendor governance, and continuous\nimprovement initiatives.\n Monitor market trends, supplier capabilities, and emerging technologies to identify cost-saving and value creation opportunities.\n Support budgeting, demand planning, spend analysis, and procurement reporting.\n Mitigate supply chain, commercial, and contractual risks while ensuring business continuity.\n Identify opportunities for procurement process automation and digital transformation\n","description":"<div><b>Position Summary:</b></div><div><br></div><div>We are seeking a dynamic and experienced IT Procurement Professional with 8–10 years of proven expertise in strategic IT procurement, including substantial experience managing procurement activities across the <b>European region</b>. The ideal candidate will have a strong track record of leading end-to-end sourcing initiatives for IT hardware, software, cloud technologies, SaaS applications, telecommunications, and technology services. This role requires expertise in strategic sourcing, supplier relationship management, contract</div><div>negotiations, cost optimization, and procurement governance, while ensuring compliance with organizational policies and applicable European regulatory requirements.</div><div><br></div><div><b>Key Responsibilities:</b></div><div><br></div><div> Lead end-to-end procurement of IT products and services across the <b>Europe region</b> from local vendors.</div><div> Develop and execute sourcing strategies for software, cloud services, IT</div><div>infrastructure, cybersecurity solutions, telecom, and professional services across the <b>Europe region</b> from local vendors.</div><div> Manage strategic sourcing initiatives, including RFIs, RFPs, RFQs, supplier</div><div>evaluations, negotiations, and contract finalization.</div><div> Collaborate closely with IT, Information Security, Finance, Legal, and business</div><div>stakeholders to understand business requirements and deliver timely, value-driven procurement solutions.</div><div> Negotiate commercial terms, pricing, SLAs, licensing models, payment terms, and contract renewals to maximize business value.</div><div> Build and manage relationships with global and regional technology vendors and service providers.</div><div> Ensure compliance with company procurement policies, contractual</div><div>obligations, and applicable European regulations such as GDPR, DORA, CRA</div><div>etc</div><div> Partner closely with IT, Information Security, Finance, Legal, and business</div><div>stakeholders to understand procurement requirements and deliver timely sourcing support.</div><div> Drive supplier performance reviews, vendor governance, and continuous</div><div>improvement initiatives.</div><div> Monitor market trends, supplier capabilities, and emerging technologies to identify cost-saving and value creation opportunities.</div><div> Support budgeting, demand planning, spend analysis, and procurement reporting.</div><div> Mitigate supply chain, commercial, and contractual risks while ensuring business continuity.</div><div> Identify opportunities for procurement process automation and digital transformation</div>","id":"324abad0-0cfa-44bc-bef3-210150b50239","lists":[],"text":"IT Procurement (Europe/EMEA Market)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Position Summary:</b></div><div><br></div><div>We are seeking a dynamic and experienced IT Procurement Professional with 8–10 years of proven expertise in strategic IT procurement, including substantial experience managing procurement activities across the <b>European region</b>. The ideal candidate will have a strong track record of leading end-to-end sourcing initiatives for IT hardware, software, cloud technologies, SaaS applications, telecommunications, and technology services. This role requires expertise in strategic sourcing, supplier relationship management, contract</div><div>negotiations, cost optimization, and procurement governance, while ensuring compliance with organizational policies and applicable European regulatory requirements.</div><div><br></div><div><b>Key Responsibilities:</b></div><div><br></div><div> Lead end-to-end procurement of IT products and services across the <b>Europe region</b> from local vendors.</div><div> Develop and execute sourcing strategies for software, cloud services, IT</div><div>infrastructure, cybersecurity solutions, telecom, and professional services across the <b>Europe region</b> from local vendors.</div><div> Manage strategic sourcing initiatives, including RFIs, RFPs, RFQs, supplier</div><div>evaluations, negotiations, and contract finalization.</div><div> Collaborate closely with IT, Information Security, Finance, Legal, and business</div><div>stakeholders to understand business requirements and deliver timely, value-driven procurement solutions.</div><div> Negotiate commercial terms, pricing, SLAs, licensing models, payment terms, and contract renewals to maximize business value.</div><div> Build and manage relationships with global and regional technology vendors and service providers.</div><div> Ensure compliance with company procurement policies, contractual</div><div>obligations, and applicable European regulations such as GDPR, DORA, CRA</div><div>etc</div><div> Partner closely with IT, Information Security, Finance, Legal, and business</div><div>stakeholders to understand procurement requirements and deliver timely sourcing support.</div><div> Drive supplier performance reviews, vendor governance, and continuous</div><div>improvement initiatives.</div><div> Monitor market trends, supplier capabilities, and emerging technologies to identify cost-saving and value creation opportunities.</div><div> Support budgeting, demand planning, spend analysis, and procurement reporting.</div><div> Mitigate supply chain, commercial, and contractual risks while ensuring business continuity.</div><div> Identify opportunities for procurement process automation and digital transformation</div>","descriptionBodyPlain":"Position Summary:\n\nWe are seeking a dynamic and experienced IT Procurement Professional with 8–10 years of proven expertise in strategic IT procurement, including substantial experience managing procurement activities across the European region. The ideal candidate will have a strong track record of leading end-to-end sourcing initiatives for IT hardware, software, cloud technologies, SaaS applications, telecommunications, and technology services. This role requires expertise in strategic sourcing, supplier relationship management, contract\nnegotiations, cost optimization, and procurement governance, while ensuring compliance with organizational policies and applicable European regulatory requirements.\n\nKey Responsibilities:\n\n Lead end-to-end procurement of IT products and services across the Europe region from local vendors.\n Develop and execute sourcing strategies for software, cloud services, IT\ninfrastructure, cybersecurity solutions, telecom, and professional services across the Europe region from local vendors.\n Manage strategic sourcing initiatives, including RFIs, RFPs, RFQs, supplier\nevaluations, negotiations, and contract finalization.\n Collaborate closely with IT, Information Security, Finance, Legal, and business\nstakeholders to understand business requirements and deliver timely, value-driven procurement solutions.\n Negotiate commercial terms, pricing, SLAs, licensing models, payment terms, and contract renewals to maximize business value.\n Build and manage relationships with global and regional technology vendors and service providers.\n Ensure compliance with company procurement policies, contractual\nobligations, and applicable European regulations such as GDPR, DORA, CRA\netc\n Partner closely with IT, Information Security, Finance, Legal, and business\nstakeholders to understand procurement requirements and deliver timely sourcing support.\n Drive supplier performance reviews, vendor governance, and continuous\nimprovement initiatives.\n Monitor market trends, supplier capabilities, and emerging technologies to identify cost-saving and value creation opportunities.\n Support budgeting, demand planning, spend analysis, and procurement reporting.\n Mitigate supply chain, commercial, and contractual risks while ensuring business continuity.\n Identify opportunities for procurement process automation and digital transformation\n","hostedUrl":"https://jobs.lever.co/paytm/324abad0-0cfa-44bc-bef3-210150b50239","applyUrl":"https://jobs.lever.co/paytm/324abad0-0cfa-44bc-bef3-210150b50239/apply"},{"additional":"","additionalPlain":"","categories":{"department":"Business","location":"Delhi-NCR","team":"Paytm Ads","allLocations":["Delhi-NCR"]},"createdAt":1789722343477,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with\nthe help of technology.\n\nAbout the team:\nPaytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices\nand creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nAdvertising Sales Manager:\nWe are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The responsibilities would be as follows:\n● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.\n● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.\n● Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.\n● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.\n● Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.\n● Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers.\n● Provide constant feedback to the product team to improve advertising performance and customer experience.\n\nDesired Qualifications:\n● 7+ years of  relevant experience.\n● Proven experience in managing programs / categories / business verticals\n● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of\nemployees with different skill sets\n● Ability to deep-dive into a problem; very strong analytical and presentation skills required\n● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing\nprogram requirements, tight deadlines, and keeping people and projects moving on schedule\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with</div><div>the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices</div><div>and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</div><div><br></div><div><b>Advertising Sales Manager:</b></div><div>We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The responsibilities would be as follows:</div><div>● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.</div><div>● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.</div><div>● Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.</div><div>● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.</div><div>● Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.</div><div>● Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers.</div><div>● Provide constant feedback to the product team to improve advertising performance and customer experience.</div><div><br></div><div><b>Desired Qualifications:</b></div><div>● 7+ years of  relevant experience.</div><div>● Proven experience in managing programs / categories / business verticals</div><div>● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of</div><div>employees with different skill sets</div><div>● Ability to deep-dive into a problem; very strong analytical and presentation skills required</div><div>● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing</div><div>program requirements, tight deadlines, and keeping people and projects moving on schedule</div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"529b3b9f-626e-4c9b-88a4-9e9e3e657ede","lists":[],"text":"KAM - Manager - Paytm Ads","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with</div><div>the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices</div><div>and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</div><div><br></div><div><b>Advertising Sales Manager:</b></div><div>We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The responsibilities would be as follows:</div><div>● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.</div><div>● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.</div><div>● Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.</div><div>● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.</div><div>● Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.</div><div>● Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers.</div><div>● Provide constant feedback to the product team to improve advertising performance and customer experience.</div><div><br></div><div><b>Desired Qualifications:</b></div><div>● 7+ years of  relevant experience.</div><div>● Proven experience in managing programs / categories / business verticals</div><div>● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of</div><div>employees with different skill sets</div><div>● Ability to deep-dive into a problem; very strong analytical and presentation skills required</div><div>● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing</div><div>program requirements, tight deadlines, and keeping people and projects moving on schedule</div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with\nthe help of technology.\n\nAbout the team:\nPaytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices\nand creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nAdvertising Sales Manager:\nWe are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The responsibilities would be as follows:\n● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.\n● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.\n● Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.\n● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.\n● Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.\n● Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers.\n● Provide constant feedback to the product team to improve advertising performance and customer experience.\n\nDesired Qualifications:\n● 7+ years of  relevant experience.\n● Proven experience in managing programs / categories / business verticals\n● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of\nemployees with different skill sets\n● Ability to deep-dive into a problem; very strong analytical and presentation skills required\n● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing\nprogram requirements, tight deadlines, and keeping people and projects moving on schedule\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/529b3b9f-626e-4c9b-88a4-9e9e3e657ede","applyUrl":"https://jobs.lever.co/paytm/529b3b9f-626e-4c9b-88a4-9e9e3e657ede/apply"},{"additional":"","additionalPlain":"","categories":{"department":"Sales","location":"Kochi, Kerala","team":"Paytm Ads","allLocations":["Kochi, Kerala"]},"createdAt":1788867650147,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile\nQR payments revolution in India, Paytm builds technologies that help small businesses with payments and\ncommerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with\nthe help of technology.\n\nAbout the team:\nPaytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers\nadvertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,\nonline and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices\nand creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nAdvertising Sales Manager:\nWe are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The\nresponsibilities would be as follows:\n● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations\nquickly to suit varying client needs\n● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with\nclients and navigate complex relationships\n● Be the voice of Paytm ads in the industry and present Paytm&#39;s advertising solutions to CXOs,\nmedia heads, brand managers, agency partners of large brands in the market\n● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with\nthe client’s business and marketing objectives\n● Work closely with the campaign delivery and optimization team to monitor and deliver expected results\nto the advertiser\n● Lead initiatives which require significant cross team collaboration to build innovative advertising\nsolutions for key advertisers\n● Provide constant feedback to the product team to improve advertising performance and customer\nexperience.\n\nDesired Qualifications:\n● 7+ years of  relevant experience.\n● Proven experience in managing programs / categories / business verticals\n● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of\nemployees with different skill sets\n● Ability to deep-dive into a problem; very strong analytical and presentation skills required\n● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing\nprogram requirements, tight deadlines, and keeping people and projects moving on schedule\n\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile</div><div>QR payments revolution in India, Paytm builds technologies that help small businesses with payments and</div><div>commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with</div><div>the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers</div><div>advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,</div><div>online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices</div><div>and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</div><div><br></div><div><b>Advertising Sales Manager:</b></div><div>We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The</div><div>responsibilities would be as follows:</div><div>● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations</div><div>quickly to suit varying client needs</div><div>● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with</div><div>clients and navigate complex relationships</div><div>● Be the voice of Paytm ads in the industry and present Paytm&amp;#39;s advertising solutions to CXOs,</div><div>media heads, brand managers, agency partners of large brands in the market</div><div>● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with</div><div>the client’s business and marketing objectives</div><div>● Work closely with the campaign delivery and optimization team to monitor and deliver expected results</div><div>to the advertiser</div><div>● Lead initiatives which require significant cross team collaboration to build innovative advertising</div><div>solutions for key advertisers</div><div>● Provide constant feedback to the product team to improve advertising performance and customer</div><div>experience.</div><div><br></div><div><b>Desired Qualifications:</b></div><div>● 7+ years of  relevant experience.</div><div>● Proven experience in managing programs / categories / business verticals</div><div>● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of</div><div>employees with different skill sets</div><div>● Ability to deep-dive into a problem; very strong analytical and presentation skills required</div><div>● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing</div><div>program requirements, tight deadlines, and keeping people and projects moving on schedule</div><div><br></div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"6e7665ba-738e-4e3c-8748-da935eb21cd5","lists":[],"text":"KAM - Manager - Paytm Ads","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile</div><div>QR payments revolution in India, Paytm builds technologies that help small businesses with payments and</div><div>commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with</div><div>the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers</div><div>advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,</div><div>online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices</div><div>and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</div><div><br></div><div><b>Advertising Sales Manager:</b></div><div>We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The</div><div>responsibilities would be as follows:</div><div>● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations</div><div>quickly to suit varying client needs</div><div>● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with</div><div>clients and navigate complex relationships</div><div>● Be the voice of Paytm ads in the industry and present Paytm&amp;#39;s advertising solutions to CXOs,</div><div>media heads, brand managers, agency partners of large brands in the market</div><div>● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with</div><div>the client’s business and marketing objectives</div><div>● Work closely with the campaign delivery and optimization team to monitor and deliver expected results</div><div>to the advertiser</div><div>● Lead initiatives which require significant cross team collaboration to build innovative advertising</div><div>solutions for key advertisers</div><div>● Provide constant feedback to the product team to improve advertising performance and customer</div><div>experience.</div><div><br></div><div><b>Desired Qualifications:</b></div><div>● 7+ years of  relevant experience.</div><div>● Proven experience in managing programs / categories / business verticals</div><div>● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of</div><div>employees with different skill sets</div><div>● Ability to deep-dive into a problem; very strong analytical and presentation skills required</div><div>● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing</div><div>program requirements, tight deadlines, and keeping people and projects moving on schedule</div><div><br></div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile\nQR payments revolution in India, Paytm builds technologies that help small businesses with payments and\ncommerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with\nthe help of technology.\n\nAbout the team:\nPaytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers\nadvertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,\nonline and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices\nand creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nAdvertising Sales Manager:\nWe are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The\nresponsibilities would be as follows:\n● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations\nquickly to suit varying client needs\n● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with\nclients and navigate complex relationships\n● Be the voice of Paytm ads in the industry and present Paytm&#39;s advertising solutions to CXOs,\nmedia heads, brand managers, agency partners of large brands in the market\n● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with\nthe client’s business and marketing objectives\n● Work closely with the campaign delivery and optimization team to monitor and deliver expected results\nto the advertiser\n● Lead initiatives which require significant cross team collaboration to build innovative advertising\nsolutions for key advertisers\n● Provide constant feedback to the product team to improve advertising performance and customer\nexperience.\n\nDesired Qualifications:\n● 7+ years of  relevant experience.\n● Proven experience in managing programs / categories / business verticals\n● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of\nemployees with different skill sets\n● Ability to deep-dive into a problem; very strong analytical and presentation skills required\n● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing\nprogram requirements, tight deadlines, and keeping people and projects moving on schedule\n\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/6e7665ba-738e-4e3c-8748-da935eb21cd5","applyUrl":"https://jobs.lever.co/paytm/6e7665ba-738e-4e3c-8748-da935eb21cd5/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Sales","location":"Ahmedabad, Gujarat","team":"Paytm Ads","allLocations":["Ahmedabad, Gujarat"]},"createdAt":1788863905253,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile\nQR payments revolution in India, Paytm builds technologies that help small businesses with payments and\ncommerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with\nthe help of technology.\n\nAbout the team:\nPaytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers\nadvertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,\nonline and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices\nand creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nAdvertising Sales Manager:\nWe are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The\nresponsibilities would be as follows:\n\n-Own ad revenue for assigned accounts / verticals vs monthly & quarterly targets.\n-Build pipeline of media briefs; win rate on pitches, proposals & RFPs.\n-Drive account retention, expansion & upsell / cross-sell.\n-Present Paytm Ads to CXOs, media heads, brand managers & agencies.\n-Deliver campaigns to agreed client KPIs (reach, engagement, ROAS / performance).\n-Recommend & adapt Paytm Ads solutions to client needs.\n-Lead cross-functional initiatives for innovative ad solutions.\n-Feed performance & CX insights to Product for platform improvement.\n\nDesired Qualifications:\n● 7+ years of  relevant experience.\n● Proven experience in managing programs / categories / business verticals\n● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of\nemployees with different skill sets\n● Ability to deep-dive into a problem; very strong analytical and presentation skills required\n● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing\nprogram requirements, tight deadlines, and keeping people and projects moving on schedule\n\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile</div><div>QR payments revolution in India, Paytm builds technologies that help small businesses with payments and</div><div>commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with</div><div>the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers</div><div>advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,</div><div>online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices</div><div>and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</div><div><br></div><div><b>Advertising Sales Manager:</b></div><div>We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The</div><div>responsibilities would be as follows:</div><div><br></div><div>-Own ad revenue for assigned accounts / verticals vs monthly &amp; quarterly targets.</div><div>-Build pipeline of media briefs; win rate on pitches, proposals &amp; RFPs.</div><div>-Drive account retention, expansion &amp; upsell / cross-sell.</div><div>-Present Paytm Ads to CXOs, media heads, brand managers &amp; agencies.</div><div>-Deliver campaigns to agreed client KPIs (reach, engagement, ROAS / performance).</div><div>-Recommend &amp; adapt Paytm Ads solutions to client needs.</div><div>-Lead cross-functional initiatives for innovative ad solutions.</div><div>-Feed performance &amp; CX insights to Product for platform improvement.</div><div><br></div><div><b>Desired Qualifications:</b></div><div>● 7+ years of  relevant experience.</div><div>● Proven experience in managing programs / categories / business verticals</div><div>● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of</div><div>employees with different skill sets</div><div>● Ability to deep-dive into a problem; very strong analytical and presentation skills required</div><div>● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing</div><div>program requirements, tight deadlines, and keeping people and projects moving on schedule</div><div><br></div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"d649128b-8f45-4d73-ac57-cd3dbfb60736","lists":[],"text":"KAM - Manager - Paytm Ads","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile</div><div>QR payments revolution in India, Paytm builds technologies that help small businesses with payments and</div><div>commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with</div><div>the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers</div><div>advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,</div><div>online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices</div><div>and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</div><div><br></div><div><b>Advertising Sales Manager:</b></div><div>We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The</div><div>responsibilities would be as follows:</div><div><br></div><div>-Own ad revenue for assigned accounts / verticals vs monthly &amp; quarterly targets.</div><div>-Build pipeline of media briefs; win rate on pitches, proposals &amp; RFPs.</div><div>-Drive account retention, expansion &amp; upsell / cross-sell.</div><div>-Present Paytm Ads to CXOs, media heads, brand managers &amp; agencies.</div><div>-Deliver campaigns to agreed client KPIs (reach, engagement, ROAS / performance).</div><div>-Recommend &amp; adapt Paytm Ads solutions to client needs.</div><div>-Lead cross-functional initiatives for innovative ad solutions.</div><div>-Feed performance &amp; CX insights to Product for platform improvement.</div><div><br></div><div><b>Desired Qualifications:</b></div><div>● 7+ years of  relevant experience.</div><div>● Proven experience in managing programs / categories / business verticals</div><div>● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of</div><div>employees with different skill sets</div><div>● Ability to deep-dive into a problem; very strong analytical and presentation skills required</div><div>● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing</div><div>program requirements, tight deadlines, and keeping people and projects moving on schedule</div><div><br></div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile\nQR payments revolution in India, Paytm builds technologies that help small businesses with payments and\ncommerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with\nthe help of technology.\n\nAbout the team:\nPaytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers\nadvertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,\nonline and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices\nand creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nAdvertising Sales Manager:\nWe are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The\nresponsibilities would be as follows:\n\n-Own ad revenue for assigned accounts / verticals vs monthly & quarterly targets.\n-Build pipeline of media briefs; win rate on pitches, proposals & RFPs.\n-Drive account retention, expansion & upsell / cross-sell.\n-Present Paytm Ads to CXOs, media heads, brand managers & agencies.\n-Deliver campaigns to agreed client KPIs (reach, engagement, ROAS / performance).\n-Recommend & adapt Paytm Ads solutions to client needs.\n-Lead cross-functional initiatives for innovative ad solutions.\n-Feed performance & CX insights to Product for platform improvement.\n\nDesired Qualifications:\n● 7+ years of  relevant experience.\n● Proven experience in managing programs / categories / business verticals\n● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of\nemployees with different skill sets\n● Ability to deep-dive into a problem; very strong analytical and presentation skills required\n● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing\nprogram requirements, tight deadlines, and keeping people and projects moving on schedule\n\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/d649128b-8f45-4d73-ac57-cd3dbfb60736","applyUrl":"https://jobs.lever.co/paytm/d649128b-8f45-4d73-ac57-cd3dbfb60736/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Sales","location":"Mumbai, Maharashtra","team":"Paytm Ads","allLocations":["Mumbai, Maharashtra"]},"createdAt":1788865704385,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile\nQR payments revolution in India, Paytm builds technologies that help small businesses with payments and\ncommerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with\nthe help of technology.\n\nAbout the team:\nPaytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers\nadvertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,\nonline and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices\nand creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nAdvertising Sales Manager:\nWe are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The\nresponsibilities would be as follows:\n● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations\nquickly to suit varying client needs\n● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with\nclients and navigate complex relationships\n● Be the voice of Paytm ads in the industry and present Paytm&#39;s advertising solutions to CXOs,\nmedia heads, brand managers, agency partners of large brands in the market\n● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with\nthe client’s business and marketing objectives\n● Work closely with the campaign delivery and optimization team to monitor and deliver expected results\nto the advertiser\n● Lead initiatives which require significant cross team collaboration to build innovative advertising\nsolutions for key advertisers\n● Provide constant feedback to the product team to improve advertising performance and customer\nexperience.\n\nDesired Qualifications:\n● 7+ years of  relevant experience.\n● Proven experience in managing programs / categories / business verticals\n● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of\nemployees with different skill sets\n● Ability to deep-dive into a problem; very strong analytical and presentation skills required\n● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing\nprogram requirements, tight deadlines, and keeping people and projects moving on schedule\n\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile</div><div>QR payments revolution in India, Paytm builds technologies that help small businesses with payments and</div><div>commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with</div><div>the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers</div><div>advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,</div><div>online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices</div><div>and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</div><div><br></div><div><b>Advertising Sales Manager:</b></div><div>We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The</div><div>responsibilities would be as follows:</div><div>● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations</div><div>quickly to suit varying client needs</div><div>● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with</div><div>clients and navigate complex relationships</div><div>● Be the voice of Paytm ads in the industry and present Paytm&amp;#39;s advertising solutions to CXOs,</div><div>media heads, brand managers, agency partners of large brands in the market</div><div>● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with</div><div>the client’s business and marketing objectives</div><div>● Work closely with the campaign delivery and optimization team to monitor and deliver expected results</div><div>to the advertiser</div><div>● Lead initiatives which require significant cross team collaboration to build innovative advertising</div><div>solutions for key advertisers</div><div>● Provide constant feedback to the product team to improve advertising performance and customer</div><div>experience.</div><div><br></div><div><b>Desired Qualifications:</b></div><div>● 7+ years of  relevant experience.</div><div>● Proven experience in managing programs / categories / business verticals</div><div>● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of</div><div>employees with different skill sets</div><div>● Ability to deep-dive into a problem; very strong analytical and presentation skills required</div><div>● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing</div><div>program requirements, tight deadlines, and keeping people and projects moving on schedule</div><div><br></div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"f54ae004-636f-476d-aa0e-cc0295f58219","lists":[],"text":"KAM - Manager - Paytm Ads","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile</div><div>QR payments revolution in India, Paytm builds technologies that help small businesses with payments and</div><div>commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with</div><div>the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers</div><div>advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,</div><div>online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices</div><div>and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</div><div><br></div><div><b>Advertising Sales Manager:</b></div><div>We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The</div><div>responsibilities would be as follows:</div><div>● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations</div><div>quickly to suit varying client needs</div><div>● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with</div><div>clients and navigate complex relationships</div><div>● Be the voice of Paytm ads in the industry and present Paytm&amp;#39;s advertising solutions to CXOs,</div><div>media heads, brand managers, agency partners of large brands in the market</div><div>● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with</div><div>the client’s business and marketing objectives</div><div>● Work closely with the campaign delivery and optimization team to monitor and deliver expected results</div><div>to the advertiser</div><div>● Lead initiatives which require significant cross team collaboration to build innovative advertising</div><div>solutions for key advertisers</div><div>● Provide constant feedback to the product team to improve advertising performance and customer</div><div>experience.</div><div><br></div><div><b>Desired Qualifications:</b></div><div>● 7+ years of  relevant experience.</div><div>● Proven experience in managing programs / categories / business verticals</div><div>● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of</div><div>employees with different skill sets</div><div>● Ability to deep-dive into a problem; very strong analytical and presentation skills required</div><div>● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing</div><div>program requirements, tight deadlines, and keeping people and projects moving on schedule</div><div><br></div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile\nQR payments revolution in India, Paytm builds technologies that help small businesses with payments and\ncommerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with\nthe help of technology.\n\nAbout the team:\nPaytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers\nadvertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,\nonline and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices\nand creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nAdvertising Sales Manager:\nWe are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The\nresponsibilities would be as follows:\n● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations\nquickly to suit varying client needs\n● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with\nclients and navigate complex relationships\n● Be the voice of Paytm ads in the industry and present Paytm&#39;s advertising solutions to CXOs,\nmedia heads, brand managers, agency partners of large brands in the market\n● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with\nthe client’s business and marketing objectives\n● Work closely with the campaign delivery and optimization team to monitor and deliver expected results\nto the advertiser\n● Lead initiatives which require significant cross team collaboration to build innovative advertising\nsolutions for key advertisers\n● Provide constant feedback to the product team to improve advertising performance and customer\nexperience.\n\nDesired Qualifications:\n● 7+ years of  relevant experience.\n● Proven experience in managing programs / categories / business verticals\n● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of\nemployees with different skill sets\n● Ability to deep-dive into a problem; very strong analytical and presentation skills required\n● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing\nprogram requirements, tight deadlines, and keeping people and projects moving on schedule\n\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/f54ae004-636f-476d-aa0e-cc0295f58219","applyUrl":"https://jobs.lever.co/paytm/f54ae004-636f-476d-aa0e-cc0295f58219/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Noida, Uttar Pradesh","team":"Paytm Ads","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1789461775557,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team:\nPaytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,\nonline and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nAdvertising Sales Manager:\nWe are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The responsibilities would be as follows:\n\n● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.\n● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.\n● Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.\n● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.\n● Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.\n● Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers\n● Provide constant feedback to the product team to improve advertising performance and customer experience.\n\nDesired Qualifications:\n● 7+ years of  relevant experience.\n● Proven experience in managing programs / categories / business verticals.\n● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets.\n● Ability to deep-dive into a problem; very strong analytical and presentation skills required.\n● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule.\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,</div><div>online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</div><div><br></div><div><b>Advertising Sales Manager:</b></div><div>We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The responsibilities would be as follows:</div><div><br></div><div>● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.</div><div>● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.</div><div>● Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.</div><div>● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.</div><div>● Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.</div><div>● Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers</div><div>● Provide constant feedback to the product team to improve advertising performance and customer experience.</div><div><br></div><div><b>Desired Qualifications:</b></div><div>● 7+ years of  relevant experience.</div><div>● Proven experience in managing programs / categories / business verticals.</div><div>● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets.</div><div>● Ability to deep-dive into a problem; very strong analytical and presentation skills required.</div><div>● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule.</div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"bc89569c-2551-436d-947d-a80da48167c6","lists":[],"text":"KAM - Manager/ Senior Manager - Paytm Ads","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,</div><div>online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</div><div><br></div><div><b>Advertising Sales Manager:</b></div><div>We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The responsibilities would be as follows:</div><div><br></div><div>● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.</div><div>● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.</div><div>● Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.</div><div>● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.</div><div>● Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.</div><div>● Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers</div><div>● Provide constant feedback to the product team to improve advertising performance and customer experience.</div><div><br></div><div><b>Desired Qualifications:</b></div><div>● 7+ years of  relevant experience.</div><div>● Proven experience in managing programs / categories / business verticals.</div><div>● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets.</div><div>● Ability to deep-dive into a problem; very strong analytical and presentation skills required.</div><div>● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule.</div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team:\nPaytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,\nonline and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nAdvertising Sales Manager:\nWe are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The responsibilities would be as follows:\n\n● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.\n● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.\n● Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.\n● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.\n● Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.\n● Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers\n● Provide constant feedback to the product team to improve advertising performance and customer experience.\n\nDesired Qualifications:\n● 7+ years of  relevant experience.\n● Proven experience in managing programs / categories / business verticals.\n● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets.\n● Ability to deep-dive into a problem; very strong analytical and presentation skills required.\n● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule.\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/bc89569c-2551-436d-947d-a80da48167c6","applyUrl":"https://jobs.lever.co/paytm/bc89569c-2551-436d-947d-a80da48167c6/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Udaipur, Rajasthan","team":"Travel","allLocations":["Udaipur, Rajasthan"]},"createdAt":1780574988955,"descriptionPlain":"About Us\nPaytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nRole Overview:\nAs the KAM, you will manage and grow Paytm’s relationships with State Road Transport Corporations (RTCs) and private bus operators in your assigned region. You will drive strategic partnerships, ensure competitive supply availability, and take end-to-end ownership of regional revenue, pricing health, and operational performance.\n\nKey Responsibilities:\n\nRevenue & Performance Management\nOwn and drive revenue targets, load factors, and seat fill rates for your region.\nCollaborate with central pricing and analytics teams to implement dynamic pricing strategies.\nTrack revenue leakage, cancellations, and penal charges; work with operators to resolve issues.\nMarket & Competition Analysis\nRegularly benchmark fares, seat inventory, and operator quality against regional competitors.\nProvide actionable insights on price trends, route-level demand patterns, and consumer behavior.\nRecommend product/UX changes based on feedback from operators and market observations.\nOperational Excellence\nMonitor SLA adherence on seat confirmations, refunds, and cancellation handling.\nCollaborate with customer support and tech teams to address escalations and resolve partner issues.\nRun regular health checks and audits on partner performance and NPS metrics.\n\nWhat We're Looking For:\n2–6 years of experience in bus ticketing, logistics, e-commerce, or B2C travel partnerships\nPrior experience working with state transport corporations or regional aggregators is a strong plus\nStrong commercial acumen with negotiation experience\nData-savvy: Comfortable working with dashboards, Excel, and BI tools to derive insights\nDeep understanding of regional travel patterns, fares, and operational intricacies\nExcellent communication skills in English and the local regional language\nWillingness to travel extensively across the assigned territory\n\nWhy join us\n1. A collaborative output-driven program that brings cohesiveness across businesses through technology \n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360 feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n\n","description":"<div><b>About Us</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Role Overview:</b></div><div>As the KAM, you will manage and grow Paytm’s relationships with State Road Transport Corporations (RTCs) and private bus operators in your assigned region. You will drive strategic partnerships, ensure competitive supply availability, and take end-to-end ownership of regional revenue, pricing health, and operational performance.</div><div><br></div><div><b>Key Responsibilities:</b></div><div><br></div><div><b>Revenue &amp; Performance Management</b></div><div>Own and drive revenue targets, load factors, and seat fill rates for your <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://region.collaborate/\">region.</a></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://region.collaborate/\">Collaborate</a> with central pricing and analytics teams to implement dynamic pricing <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://strategies.track/\">strategies.</a></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://strategies.track/\">Track</a> revenue leakage, cancellations, and penal charges; work with operators to resolve issues.</div><div><b>Market &amp; Competition Analysis</b></div><div>Regularly benchmark fares, seat inventory, and operator quality against regional <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://competitors.provide/\">competitors.</a></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://competitors.provide/\">Provide</a> actionable insights on price trends, route-level demand patterns, and consumer <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://behavior.recommend/\">behavior.</a></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://behavior.recommend/\">Recommend</a> product/UX changes based on feedback from operators and market observations.</div><div><b>Operational Excellence</b></div><div>Monitor SLA adherence on seat confirmations, refunds, and cancellation <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://handling.collaborate/\">handling.</a></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://handling.collaborate/\">Collaborate</a> with customer support and tech teams to address escalations and resolve partner <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://issues.run/\">issues.</a></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://issues.run/\">Run</a> regular health checks and audits on partner performance and NPS metrics.</div><div><br></div><div><b>What We're Looking For:</b></div><div>2–6 years of experience in bus ticketing, logistics, e-commerce, or B2C travel partnerships</div><div>Prior experience working with state transport corporations or regional aggregators is a strong plus</div><div>Strong commercial acumen with negotiation experience</div><div>Data-savvy: Comfortable working with dashboards, Excel, and BI tools to derive insights</div><div>Deep understanding of regional travel patterns, fares, and operational intricacies</div><div>Excellent communication skills in English and the local regional language</div><div>Willingness to travel extensively across the assigned territory</div><div><br></div><div><b>Why join us</b></div><div>1. A collaborative output-driven program that brings cohesiveness across businesses through technology&nbsp;</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360 feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div><div><br></div>","id":"14a04e1b-7233-457b-940a-1ee711b59bba","lists":[],"text":"KAM - Team Lead - Paytm Travel (Bus)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Role Overview:</b></div><div>As the KAM, you will manage and grow Paytm’s relationships with State Road Transport Corporations (RTCs) and private bus operators in your assigned region. You will drive strategic partnerships, ensure competitive supply availability, and take end-to-end ownership of regional revenue, pricing health, and operational performance.</div><div><br></div><div><b>Key Responsibilities:</b></div><div><br></div><div><b>Revenue &amp; Performance Management</b></div><div>Own and drive revenue targets, load factors, and seat fill rates for your <a href=\"http://region.collaborate/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">region.</a></div><div><a href=\"http://region.collaborate/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Collaborate</a> with central pricing and analytics teams to implement dynamic pricing <a href=\"http://strategies.track/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">strategies.</a></div><div><a href=\"http://strategies.track/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Track</a> revenue leakage, cancellations, and penal charges; work with operators to resolve issues.</div><div><b>Market &amp; Competition Analysis</b></div><div>Regularly benchmark fares, seat inventory, and operator quality against regional <a href=\"http://competitors.provide/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">competitors.</a></div><div><a href=\"http://competitors.provide/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Provide</a> actionable insights on price trends, route-level demand patterns, and consumer <a href=\"http://behavior.recommend/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">behavior.</a></div><div><a href=\"http://behavior.recommend/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Recommend</a> product/UX changes based on feedback from operators and market observations.</div><div><b>Operational Excellence</b></div><div>Monitor SLA adherence on seat confirmations, refunds, and cancellation <a href=\"http://handling.collaborate/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">handling.</a></div><div><a href=\"http://handling.collaborate/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Collaborate</a> with customer support and tech teams to address escalations and resolve partner <a href=\"http://issues.run/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">issues.</a></div><div><a href=\"http://issues.run/\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Run</a> regular health checks and audits on partner performance and NPS metrics.</div><div><br></div><div><b>What We're Looking For:</b></div><div>2–6 years of experience in bus ticketing, logistics, e-commerce, or B2C travel partnerships</div><div>Prior experience working with state transport corporations or regional aggregators is a strong plus</div><div>Strong commercial acumen with negotiation experience</div><div>Data-savvy: Comfortable working with dashboards, Excel, and BI tools to derive insights</div><div>Deep understanding of regional travel patterns, fares, and operational intricacies</div><div>Excellent communication skills in English and the local regional language</div><div>Willingness to travel extensively across the assigned territory</div><div><br></div><div><b>Why join us</b></div><div>1. A collaborative output-driven program that brings cohesiveness across businesses through technology&nbsp;</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360 feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div><div><br></div>","descriptionBodyPlain":"About Us\nPaytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nRole Overview:\nAs the KAM, you will manage and grow Paytm’s relationships with State Road Transport Corporations (RTCs) and private bus operators in your assigned region. You will drive strategic partnerships, ensure competitive supply availability, and take end-to-end ownership of regional revenue, pricing health, and operational performance.\n\nKey Responsibilities:\n\nRevenue & Performance Management\nOwn and drive revenue targets, load factors, and seat fill rates for your region.\nCollaborate with central pricing and analytics teams to implement dynamic pricing strategies.\nTrack revenue leakage, cancellations, and penal charges; work with operators to resolve issues.\nMarket & Competition Analysis\nRegularly benchmark fares, seat inventory, and operator quality against regional competitors.\nProvide actionable insights on price trends, route-level demand patterns, and consumer behavior.\nRecommend product/UX changes based on feedback from operators and market observations.\nOperational Excellence\nMonitor SLA adherence on seat confirmations, refunds, and cancellation handling.\nCollaborate with customer support and tech teams to address escalations and resolve partner issues.\nRun regular health checks and audits on partner performance and NPS metrics.\n\nWhat We're Looking For:\n2–6 years of experience in bus ticketing, logistics, e-commerce, or B2C travel partnerships\nPrior experience working with state transport corporations or regional aggregators is a strong plus\nStrong commercial acumen with negotiation experience\nData-savvy: Comfortable working with dashboards, Excel, and BI tools to derive insights\nDeep understanding of regional travel patterns, fares, and operational intricacies\nExcellent communication skills in English and the local regional language\nWillingness to travel extensively across the assigned territory\n\nWhy join us\n1. A collaborative output-driven program that brings cohesiveness across businesses through technology \n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360 feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n\n","hostedUrl":"https://jobs.lever.co/paytm/14a04e1b-7233-457b-940a-1ee711b59bba","applyUrl":"https://jobs.lever.co/paytm/14a04e1b-7233-457b-940a-1ee711b59bba/apply"},{"additional":"","additionalPlain":"","categories":{"department":"Sales","location":"Chennai, Tamil Nadu","team":"Paytm Ads","allLocations":["Chennai, Tamil Nadu"]},"createdAt":1788867508733,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile\nQR payments revolution in India, Paytm builds technologies that help small businesses with payments and\ncommerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with\nthe help of technology.\n\nAbout the team:\nPaytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers\nadvertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,\nonline and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices\nand creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nAdvertising Sales Manager:\nWe are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The\nresponsibilities would be as follows:\n● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations\nquickly to suit varying client needs\n● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with\nclients and navigate complex relationships\n● Be the voice of Paytm ads in the industry and present Paytm&#39;s advertising solutions to CXOs,\nmedia heads, brand managers, agency partners of large brands in the market\n● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with\nthe client’s business and marketing objectives\n● Work closely with the campaign delivery and optimization team to monitor and deliver expected results\nto the advertiser\n● Lead initiatives which require significant cross team collaboration to build innovative advertising\nsolutions for key advertisers\n● Provide constant feedback to the product team to improve advertising performance and customer\nexperience.\n\nDesired Qualifications:\n● 7+ years of  relevant experience.\n● Proven experience in managing programs / categories / business verticals\n● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of\nemployees with different skill sets\n● Ability to deep-dive into a problem; very strong analytical and presentation skills required\n● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing\nprogram requirements, tight deadlines, and keeping people and projects moving on schedule\n\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile</div><div>QR payments revolution in India, Paytm builds technologies that help small businesses with payments and</div><div>commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with</div><div>the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers</div><div>advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,</div><div>online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices</div><div>and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</div><div><br></div><div><b>Advertising Sales Manager:</b></div><div>We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The</div><div>responsibilities would be as follows:</div><div>● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations</div><div>quickly to suit varying client needs</div><div>● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with</div><div>clients and navigate complex relationships</div><div>● Be the voice of Paytm ads in the industry and present Paytm&amp;#39;s advertising solutions to CXOs,</div><div>media heads, brand managers, agency partners of large brands in the market</div><div>● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with</div><div>the client’s business and marketing objectives</div><div>● Work closely with the campaign delivery and optimization team to monitor and deliver expected results</div><div>to the advertiser</div><div>● Lead initiatives which require significant cross team collaboration to build innovative advertising</div><div>solutions for key advertisers</div><div>● Provide constant feedback to the product team to improve advertising performance and customer</div><div>experience.</div><div><br></div><div><b>Desired Qualifications:</b></div><div>● 7+ years of  relevant experience.</div><div>● Proven experience in managing programs / categories / business verticals</div><div>● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of</div><div>employees with different skill sets</div><div>● Ability to deep-dive into a problem; very strong analytical and presentation skills required</div><div>● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing</div><div>program requirements, tight deadlines, and keeping people and projects moving on schedule</div><div><br></div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"e0c37d78-8cb9-4172-bcf2-fada0f9a2811","lists":[],"text":"KAM -Manager - Paytm Ads","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile</div><div>QR payments revolution in India, Paytm builds technologies that help small businesses with payments and</div><div>commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with</div><div>the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers</div><div>advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,</div><div>online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices</div><div>and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</div><div><br></div><div><b>Advertising Sales Manager:</b></div><div>We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The</div><div>responsibilities would be as follows:</div><div>● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations</div><div>quickly to suit varying client needs</div><div>● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with</div><div>clients and navigate complex relationships</div><div>● Be the voice of Paytm ads in the industry and present Paytm&amp;#39;s advertising solutions to CXOs,</div><div>media heads, brand managers, agency partners of large brands in the market</div><div>● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with</div><div>the client’s business and marketing objectives</div><div>● Work closely with the campaign delivery and optimization team to monitor and deliver expected results</div><div>to the advertiser</div><div>● Lead initiatives which require significant cross team collaboration to build innovative advertising</div><div>solutions for key advertisers</div><div>● Provide constant feedback to the product team to improve advertising performance and customer</div><div>experience.</div><div><br></div><div><b>Desired Qualifications:</b></div><div>● 7+ years of  relevant experience.</div><div>● Proven experience in managing programs / categories / business verticals</div><div>● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of</div><div>employees with different skill sets</div><div>● Ability to deep-dive into a problem; very strong analytical and presentation skills required</div><div>● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing</div><div>program requirements, tight deadlines, and keeping people and projects moving on schedule</div><div><br></div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile\nQR payments revolution in India, Paytm builds technologies that help small businesses with payments and\ncommerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with\nthe help of technology.\n\nAbout the team:\nPaytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers\nadvertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,\nonline and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices\nand creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nAdvertising Sales Manager:\nWe are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The\nresponsibilities would be as follows:\n● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations\nquickly to suit varying client needs\n● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with\nclients and navigate complex relationships\n● Be the voice of Paytm ads in the industry and present Paytm&#39;s advertising solutions to CXOs,\nmedia heads, brand managers, agency partners of large brands in the market\n● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with\nthe client’s business and marketing objectives\n● Work closely with the campaign delivery and optimization team to monitor and deliver expected results\nto the advertiser\n● Lead initiatives which require significant cross team collaboration to build innovative advertising\nsolutions for key advertisers\n● Provide constant feedback to the product team to improve advertising performance and customer\nexperience.\n\nDesired Qualifications:\n● 7+ years of  relevant experience.\n● Proven experience in managing programs / categories / business verticals\n● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of\nemployees with different skill sets\n● Ability to deep-dive into a problem; very strong analytical and presentation skills required\n● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing\nprogram requirements, tight deadlines, and keeping people and projects moving on schedule\n\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/e0c37d78-8cb9-4172-bcf2-fada0f9a2811","applyUrl":"https://jobs.lever.co/paytm/e0c37d78-8cb9-4172-bcf2-fada0f9a2811/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Sales","location":"Pune, Maharashtra","team":"Paytm Ads","allLocations":["Pune, Maharashtra"]},"createdAt":1788863674261,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile\nQR payments revolution in India, Paytm builds technologies that help small businesses with payments and\ncommerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with\nthe help of technology.\n\nAbout the team:\nPaytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers\nadvertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,\nonline and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices\nand creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nAdvertising Sales Manager:\nWe are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The\nresponsibilities would be as follows:\n● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations\nquickly to suit varying client needs\n● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with\nclients and navigate complex relationships\n● Be the voice of Paytm ads in the industry and present Paytm;s advertising solutions to CXOs,\nmedia heads, brand managers, agency partners of large brands in the market\n● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with\nthe client’s business and marketing objectives\n● Work closely with the campaign delivery and optimization team to monitor and deliver expected results\nto the advertiser\n● Lead initiatives which require significant cross team collaboration to build innovative advertising\nsolutions for key advertisers\n● Provide constant feedback to the product team to improve advertising performance and customer\nexperience.\n\nDesired Qualifications:\n● 7+ years of  relevant experience.\n● Proven experience in managing programs / categories / business verticals\n● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of\nemployees with different skill sets\n● Ability to deep-dive into a problem; very strong analytical and presentation skills required\n● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing\nprogram requirements, tight deadlines, and keeping people and projects moving on schedule\n\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile</div><div>QR payments revolution in India, Paytm builds technologies that help small businesses with payments and</div><div>commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with</div><div>the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers</div><div>advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,</div><div>online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices</div><div>and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</div><div><br></div><div><b>Advertising Sales Manager:</b></div><div>We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The</div><div>responsibilities would be as follows:</div><div>● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations</div><div>quickly to suit varying client needs</div><div>● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with</div><div>clients and navigate complex relationships</div><div>● Be the voice of Paytm ads in the industry and present Paytm;s advertising solutions to CXOs,</div><div>media heads, brand managers, agency partners of large brands in the market</div><div>● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with</div><div>the client’s business and marketing objectives</div><div>● Work closely with the campaign delivery and optimization team to monitor and deliver expected results</div><div>to the advertiser</div><div>● Lead initiatives which require significant cross team collaboration to build innovative advertising</div><div>solutions for key advertisers</div><div>● Provide constant feedback to the product team to improve advertising performance and customer</div><div>experience.</div><div><br></div><div><b>Desired Qualifications:</b></div><div>● 7+ years of  relevant experience.</div><div>● Proven experience in managing programs / categories / business verticals</div><div>● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of</div><div>employees with different skill sets</div><div>● Ability to deep-dive into a problem; very strong analytical and presentation skills required</div><div>● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing</div><div>program requirements, tight deadlines, and keeping people and projects moving on schedule</div><div><br></div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"6701fe11-d9fc-4bbb-ba36-a851e53a2519","lists":[],"text":"KAM- Manager - Paytm Ads","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile</div><div>QR payments revolution in India, Paytm builds technologies that help small businesses with payments and</div><div>commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with</div><div>the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers</div><div>advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,</div><div>online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices</div><div>and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.</div><div><br></div><div><b>Advertising Sales Manager:</b></div><div>We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The</div><div>responsibilities would be as follows:</div><div>● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations</div><div>quickly to suit varying client needs</div><div>● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with</div><div>clients and navigate complex relationships</div><div>● Be the voice of Paytm ads in the industry and present Paytm;s advertising solutions to CXOs,</div><div>media heads, brand managers, agency partners of large brands in the market</div><div>● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with</div><div>the client’s business and marketing objectives</div><div>● Work closely with the campaign delivery and optimization team to monitor and deliver expected results</div><div>to the advertiser</div><div>● Lead initiatives which require significant cross team collaboration to build innovative advertising</div><div>solutions for key advertisers</div><div>● Provide constant feedback to the product team to improve advertising performance and customer</div><div>experience.</div><div><br></div><div><b>Desired Qualifications:</b></div><div>● 7+ years of  relevant experience.</div><div>● Proven experience in managing programs / categories / business verticals</div><div>● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of</div><div>employees with different skill sets</div><div>● Ability to deep-dive into a problem; very strong analytical and presentation skills required</div><div>● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing</div><div>program requirements, tight deadlines, and keeping people and projects moving on schedule</div><div><br></div><div><br></div><div><b>Why join us:</b></div><div>We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile\nQR payments revolution in India, Paytm builds technologies that help small businesses with payments and\ncommerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with\nthe help of technology.\n\nAbout the team:\nPaytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers\nadvertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services,\nonline and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices\nand creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG.\n\nAdvertising Sales Manager:\nWe are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The\nresponsibilities would be as follows:\n● Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations\nquickly to suit varying client needs\n● Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with\nclients and navigate complex relationships\n● Be the voice of Paytm ads in the industry and present Paytm;s advertising solutions to CXOs,\nmedia heads, brand managers, agency partners of large brands in the market\n● Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with\nthe client’s business and marketing objectives\n● Work closely with the campaign delivery and optimization team to monitor and deliver expected results\nto the advertiser\n● Lead initiatives which require significant cross team collaboration to build innovative advertising\nsolutions for key advertisers\n● Provide constant feedback to the product team to improve advertising performance and customer\nexperience.\n\nDesired Qualifications:\n● 7+ years of  relevant experience.\n● Proven experience in managing programs / categories / business verticals\n● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of\nemployees with different skill sets\n● Ability to deep-dive into a problem; very strong analytical and presentation skills required\n● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing\nprogram requirements, tight deadlines, and keeping people and projects moving on schedule\n\n\nWhy join us:\nWe offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/6701fe11-d9fc-4bbb-ba36-a851e53a2519","applyUrl":"https://jobs.lever.co/paytm/6701fe11-d9fc-4bbb-ba36-a851e53a2519/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Mumbai, Maharashtra","team":"Ecommerce - Deals & Reward Pay","allLocations":["Mumbai, Maharashtra","Delhi-NCR"]},"createdAt":1791533216054,"descriptionPlain":"About Us\nPaytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.\n\nAbout the Role\nWe are looking for a high-energy, target-driven Key Account Manager focused primarily on hunting and bringing incremental business to the platform. This is a new-business acquisition role rather than a traditional account-maintenance role. The person will identify prospects, build a pipeline, pitch our offerings, negotiate commercials, close new business and deliver measurable monthly revenue.\n\nKey Responsibilities\n- Identify and acquire new merchants/accounts through outbound prospecting, market mapping, references, networking and other lead-generation channels.\n- Build and maintain a healthy pipeline of qualified prospects and continuously convert prospects into live business.\n- Own the complete sales cycle: prospecting, discovery, pitching, negotiation, closure and onboarding.\n- Generate incremental business every month and take complete ownership of the revenue brought in.\n- Develop strong understanding of the local market, competitor landscape and merchant opportunities.\n- Create prospect-wise action plans to achieve monthly business targets.\n- Follow up consistently and move opportunities through the sales funnel.\n- Work with internal teams to ensure smooth onboarding and activation of newly acquired business.\n- Maintain accurate sales pipeline, conversion and revenue reporting.\nIdentify opportunities for repeat business and upselling after initial acquisition.\n\nPerformance Expectations\n- The role is heavily performance-driven and focused on incremental/new business generation.\n- A strong incentive structure will provide high performers the opportunity to earn significantly above their fixed salary through incentives.\n\nIdeal Candidate\n- Strong hunting/new-business sales background.\n- Demonstrated history of personally generating incremental revenue.\n- Comfortable with cold calling, outbound sales and repeated follow-ups.\n- Strong prospecting, negotiation and closing skills.\n- Highly target-oriented and motivated by performance-linked earnings.\n- Able to build a territory and pipeline from scratch.\n- Strong communication and presentation skills.\n- Comfortable working with numbers and tracking business performance.\n- Experience in F&B, hospitality, lifestyle, beauty, local commerce, advertising, or marketplace businesses is an advantage.\n\nKey Success Metrics\nQualified opportunities created \nNew merchants/accounts acquired Conversion/closure rate\nMonthly incremental business generated \nConsistency of monthly business generation\nRevenue/incentive contribution\n\nJoin Us\nA collaborative, output-driven environment that brings cohesiveness across businesses through technology.\nOpportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.\nA solid 360 circle feedback culture supported by peer teams aligned with your goals.\n\nCompensation :If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b style=\"font-size: 10.5pt;\">About Us</b></div><div><span style=\"font-size: 10.5pt;\">Paytm is India's leading financial services company that offers full-stack payments &amp; financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Role</b></div><div><span style=\"font-size: 11pt;\">We are looking for a high-energy, target-driven Key Account Manager focused primarily on hunting and bringing incremental business to the platform. This is a new-business acquisition role rather than a traditional account-maintenance role. The person will identify prospects, build a pipeline, pitch our offerings, negotiate commercials, close new business and deliver measurable monthly revenue.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key Responsibilities</b></div><div><span style=\"font-size: 11pt;\">- Identify and acquire new merchants/accounts through outbound prospecting, market mapping, references, networking and other lead-generation channels.</span></div><div><span style=\"font-size: 11pt;\">- Build and maintain a healthy pipeline of qualified prospects and continuously convert prospects into live business.</span></div><div><span style=\"font-size: 11pt;\">- Own the complete sales cycle: prospecting, discovery, pitching, negotiation, closure and onboarding.</span></div><div><span style=\"font-size: 11pt;\">- Generate incremental business every month and take complete ownership of the revenue brought in.</span></div><div><span style=\"font-size: 11pt;\">- Develop strong understanding of the local market, competitor landscape and merchant opportunities.</span></div><div><span style=\"font-size: 11pt;\">- Create prospect-wise action plans to achieve monthly business targets.</span></div><div><span style=\"font-size: 11pt;\">- Follow up consistently and move opportunities through the sales funnel.</span></div><div><span style=\"font-size: 11pt;\">- Work with internal teams to ensure smooth onboarding and activation of newly acquired business.</span></div><div><span style=\"font-size: 11pt;\">- Maintain accurate sales pipeline, conversion and revenue reporting.</span></div><div><span style=\"font-size: 11pt;\">Identify opportunities for repeat business and upselling after initial acquisition.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Performance Expectations</b></div><div><span style=\"font-size: 11pt;\">- The role is heavily performance-driven and focused on incremental/new business generation.</span></div><div><span style=\"font-size: 11pt;\">- A strong incentive structure will provide high performers the opportunity to earn significantly above their fixed salary through incentives.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Ideal Candidate</b></div><div><span style=\"font-size: 11pt;\">- Strong hunting/new-business sales background.</span></div><div><span style=\"font-size: 11pt;\">- Demonstrated history of personally generating incremental revenue.</span></div><div><span style=\"font-size: 11pt;\">- Comfortable with cold calling, outbound sales and repeated follow-ups.</span></div><div><span style=\"font-size: 11pt;\">- Strong prospecting, negotiation and closing skills.</span></div><div><span style=\"font-size: 11pt;\">- Highly target-oriented and motivated by performance-linked earnings.</span></div><div><span style=\"font-size: 11pt;\">- Able to build a territory and pipeline from scratch.</span></div><div><span style=\"font-size: 11pt;\">- Strong communication and presentation skills.</span></div><div><span style=\"font-size: 11pt;\">- Comfortable working with numbers and tracking business performance.</span></div><div><span style=\"font-size: 11pt;\">- Experience in F&amp;B, hospitality, lifestyle, beauty, local commerce, advertising, or marketplace businesses is an advantage.</span></div><div><br></div><div><a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://advantage.Key\"><b style=\"font-size: 12pt;\">Key</b></a><b style=\"font-size: 12pt;\"> Success Metrics</b></div><div><span style=\"font-size: 11pt;\">Qualified opportunities created </span></div><div><span style=\"font-size: 11pt;\">New merchants/accounts acquired Conversion/closure rate</span></div><div><span style=\"font-size: 11pt;\">Monthly incremental business generated </span></div><div><span style=\"font-size: 11pt;\">Consistency of monthly business generation</span></div><div><span style=\"font-size: 11pt;\">Revenue/incentive contribution</span></div><div><br></div><div><b style=\"font-size: 12.5pt;\">Join Us</b></div><div><span style=\"font-size: 10.5pt;\">A collaborative, output-driven environment that brings cohesiveness across businesses through technology.</span></div><div><span style=\"font-size: 10.5pt;\">Opportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.</span></div><div><span style=\"font-size: 10.5pt;\">A solid 360 circle feedback culture supported by peer teams aligned with your goals.</span></div><div><br></div><div><b style=\"font-size: 11.5pt;\">Compensation :</b><span style=\"font-size: 10.5pt;\">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div>","id":"be6d5cf2-d4a5-4d1e-9e72-0ca85082d8d6","lists":[],"text":"Key Account Management - Assistant Manager - Nearbuy","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 10.5pt;\">About Us</b></div><div><span style=\"font-size: 10.5pt;\">Paytm is India's leading financial services company that offers full-stack payments &amp; financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Role</b></div><div><span style=\"font-size: 11pt;\">We are looking for a high-energy, target-driven Key Account Manager focused primarily on hunting and bringing incremental business to the platform. This is a new-business acquisition role rather than a traditional account-maintenance role. The person will identify prospects, build a pipeline, pitch our offerings, negotiate commercials, close new business and deliver measurable monthly revenue.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key Responsibilities</b></div><div><span style=\"font-size: 11pt;\">- Identify and acquire new merchants/accounts through outbound prospecting, market mapping, references, networking and other lead-generation channels.</span></div><div><span style=\"font-size: 11pt;\">- Build and maintain a healthy pipeline of qualified prospects and continuously convert prospects into live business.</span></div><div><span style=\"font-size: 11pt;\">- Own the complete sales cycle: prospecting, discovery, pitching, negotiation, closure and onboarding.</span></div><div><span style=\"font-size: 11pt;\">- Generate incremental business every month and take complete ownership of the revenue brought in.</span></div><div><span style=\"font-size: 11pt;\">- Develop strong understanding of the local market, competitor landscape and merchant opportunities.</span></div><div><span style=\"font-size: 11pt;\">- Create prospect-wise action plans to achieve monthly business targets.</span></div><div><span style=\"font-size: 11pt;\">- Follow up consistently and move opportunities through the sales funnel.</span></div><div><span style=\"font-size: 11pt;\">- Work with internal teams to ensure smooth onboarding and activation of newly acquired business.</span></div><div><span style=\"font-size: 11pt;\">- Maintain accurate sales pipeline, conversion and revenue reporting.</span></div><div><span style=\"font-size: 11pt;\">Identify opportunities for repeat business and upselling after initial acquisition.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Performance Expectations</b></div><div><span style=\"font-size: 11pt;\">- The role is heavily performance-driven and focused on incremental/new business generation.</span></div><div><span style=\"font-size: 11pt;\">- A strong incentive structure will provide high performers the opportunity to earn significantly above their fixed salary through incentives.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Ideal Candidate</b></div><div><span style=\"font-size: 11pt;\">- Strong hunting/new-business sales background.</span></div><div><span style=\"font-size: 11pt;\">- Demonstrated history of personally generating incremental revenue.</span></div><div><span style=\"font-size: 11pt;\">- Comfortable with cold calling, outbound sales and repeated follow-ups.</span></div><div><span style=\"font-size: 11pt;\">- Strong prospecting, negotiation and closing skills.</span></div><div><span style=\"font-size: 11pt;\">- Highly target-oriented and motivated by performance-linked earnings.</span></div><div><span style=\"font-size: 11pt;\">- Able to build a territory and pipeline from scratch.</span></div><div><span style=\"font-size: 11pt;\">- Strong communication and presentation skills.</span></div><div><span style=\"font-size: 11pt;\">- Comfortable working with numbers and tracking business performance.</span></div><div><span style=\"font-size: 11pt;\">- Experience in F&amp;B, hospitality, lifestyle, beauty, local commerce, advertising, or marketplace businesses is an advantage.</span></div><div><br></div><div><a href=\"http://advantage.Key\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\"><b style=\"font-size: 12pt;\">Key</b></a><b style=\"font-size: 12pt;\"> Success Metrics</b></div><div><span style=\"font-size: 11pt;\">Qualified opportunities created </span></div><div><span style=\"font-size: 11pt;\">New merchants/accounts acquired Conversion/closure rate</span></div><div><span style=\"font-size: 11pt;\">Monthly incremental business generated </span></div><div><span style=\"font-size: 11pt;\">Consistency of monthly business generation</span></div><div><span style=\"font-size: 11pt;\">Revenue/incentive contribution</span></div><div><br></div><div><b style=\"font-size: 12.5pt;\">Join Us</b></div><div><span style=\"font-size: 10.5pt;\">A collaborative, output-driven environment that brings cohesiveness across businesses through technology.</span></div><div><span style=\"font-size: 10.5pt;\">Opportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.</span></div><div><span style=\"font-size: 10.5pt;\">A solid 360 circle feedback culture supported by peer teams aligned with your goals.</span></div><div><br></div><div><b style=\"font-size: 11.5pt;\">Compensation :</b><span style=\"font-size: 10.5pt;\">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div>","descriptionBodyPlain":"About Us\nPaytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.\n\nAbout the Role\nWe are looking for a high-energy, target-driven Key Account Manager focused primarily on hunting and bringing incremental business to the platform. This is a new-business acquisition role rather than a traditional account-maintenance role. The person will identify prospects, build a pipeline, pitch our offerings, negotiate commercials, close new business and deliver measurable monthly revenue.\n\nKey Responsibilities\n- Identify and acquire new merchants/accounts through outbound prospecting, market mapping, references, networking and other lead-generation channels.\n- Build and maintain a healthy pipeline of qualified prospects and continuously convert prospects into live business.\n- Own the complete sales cycle: prospecting, discovery, pitching, negotiation, closure and onboarding.\n- Generate incremental business every month and take complete ownership of the revenue brought in.\n- Develop strong understanding of the local market, competitor landscape and merchant opportunities.\n- Create prospect-wise action plans to achieve monthly business targets.\n- Follow up consistently and move opportunities through the sales funnel.\n- Work with internal teams to ensure smooth onboarding and activation of newly acquired business.\n- Maintain accurate sales pipeline, conversion and revenue reporting.\nIdentify opportunities for repeat business and upselling after initial acquisition.\n\nPerformance Expectations\n- The role is heavily performance-driven and focused on incremental/new business generation.\n- A strong incentive structure will provide high performers the opportunity to earn significantly above their fixed salary through incentives.\n\nIdeal Candidate\n- Strong hunting/new-business sales background.\n- Demonstrated history of personally generating incremental revenue.\n- Comfortable with cold calling, outbound sales and repeated follow-ups.\n- Strong prospecting, negotiation and closing skills.\n- Highly target-oriented and motivated by performance-linked earnings.\n- Able to build a territory and pipeline from scratch.\n- Strong communication and presentation skills.\n- Comfortable working with numbers and tracking business performance.\n- Experience in F&B, hospitality, lifestyle, beauty, local commerce, advertising, or marketplace businesses is an advantage.\n\nKey Success Metrics\nQualified opportunities created \nNew merchants/accounts acquired Conversion/closure rate\nMonthly incremental business generated \nConsistency of monthly business generation\nRevenue/incentive contribution\n\nJoin Us\nA collaborative, output-driven environment that brings cohesiveness across businesses through technology.\nOpportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.\nA solid 360 circle feedback culture supported by peer teams aligned with your goals.\n\nCompensation :If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/be6d5cf2-d4a5-4d1e-9e72-0ca85082d8d6","applyUrl":"https://jobs.lever.co/paytm/be6d5cf2-d4a5-4d1e-9e72-0ca85082d8d6/apply"},{"additional":"","additionalPlain":"","categories":{"department":"Business","location":"Noida, Uttar Pradesh","team":"Gold","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1783592857473,"descriptionPlain":"Base Location: Noida (Extensive Pan-India Travel Required)\n\nRole Overview\nWe are looking for a high-ownership, execution-first General Manager to drive cross-sell initiatives by working closely with offline business teams and partners across locations. This role is critical in bridging central product and business teams with on-ground leaders, ensuring rapid execution, structured feedback loops, and strong MIS-driven decision making. The role demands significant travel, deep coordination with senior field leaders, and the ability to operate with\nan entrepreneurial mindset in ambiguous, fast-moving environments.\n\nKey Responsibilities\n● Act as the single-point owner for driving cross-sell initiatives through offline teams across regions\n● Travel extensively across cities to work with regional and city heads, align on targets, incentives, and execution plans, and resolve on-ground bottlenecks in real time\n● Ensure consistent execution of cross-sell programs across all locations\n● Drive adoption of new products through offline channels and identify high-potential locations and teams for scaling\n● Build and refine cross-sell playbooks in collaboration with central teams based on field learnings\n● Act as the voice of the field by gathering structured feedback from frontline teams and leaders\n● Translate qualitative on-ground feedback into clear, actionable inputs for product, operations, and leadership teams\n● Build and own robust Excel-based MIS dashboards covering cross-sell performance, location-wise metrics, leader-wise performance, and funnel conversion\n● Ensure data accuracy, reporting discipline, and timely business reviews\n● Use MIS and insights to drive accountability and course correction\n● Work closely with senior offline leaders, product, operations, and analytics teams\n● Influence without authority and drive alignment across multiple stakeholders\n\nCandidate Profile\nExperience\n● 8–14 years of overall experience (flexible for exceptional candidates)\n● Strong exposure to field-led or offline businesses with multi-location operations\n● Prior experience in startups, founder’s office roles, early-stage ventures, or P&L; ownership is strongly preferred\n\nMindset & Traits\n● Entrepreneurial mindset with strong ownership orientation\n● High hunger to grow and visible career ambition\n● Comfortable with ambiguity, travel, and on-ground problem solving\n● High energy, resilience, and strong bias for action\n● Excellent relationship-building skills with senior leaders and field teams\n\nSkills\n● Strong Excel skills including MIS creation, dashboards, and analysis\n● Structured thinking and clear communication\n● Ability to convert unstructured field inputs into actionable business insights\n● Comfortable presenting insights and recommendations to senior leadership\n\nWhat Success Looks Like (12–18 Months)\n● Cross-sell becomes a scaled, repeatable growth engine through offline teams\n● Clear ownership, execution playbooks, and MIS established across locations\n● Strong trust and working relationships built with regional and city leaders\n● Field feedback consistently influencing product and business decisions\n\nWhy This Role\n● High-impact, high-visibility role working closely with leadership\n● Opportunity to shape and scale offline × digital cross-sell at a national level\n● Ideal for candidates seeking real ownership rather than a desk-bound GM role\n","description":"<div><b>Base Location: </b>Noida (Extensive Pan-India Travel Required)</div><div><br></div><div><b>Role Overview</b></div><div>We are looking for a high-ownership, execution-first General Manager to drive cross-sell initiatives by working closely with offline business teams and partners across locations. This role is critical in bridging central product and business teams with on-ground leaders, ensuring rapid execution, structured feedback loops, and strong MIS-driven decision making. The role demands significant travel, deep coordination with senior field leaders, and the ability to operate with</div><div>an entrepreneurial mindset in ambiguous, fast-moving environments.</div><div><br></div><div><b>Key Responsibilities</b></div><div>● Act as the single-point owner for driving cross-sell initiatives through offline teams across regions</div><div>● Travel extensively across cities to work with regional and city heads, align on targets, incentives, and execution plans, and resolve on-ground bottlenecks in real time</div><div>● Ensure consistent execution of cross-sell programs across all locations</div><div>● Drive adoption of new products through offline channels and identify high-potential locations and teams for scaling</div><div>● Build and refine cross-sell playbooks in collaboration with central teams based on field learnings</div><div>● Act as the voice of the field by gathering structured feedback from frontline teams and leaders</div><div>● Translate qualitative on-ground feedback into clear, actionable inputs for product, operations, and leadership teams</div><div>● Build and own robust Excel-based MIS dashboards covering cross-sell performance, location-wise metrics, leader-wise performance, and funnel conversion</div><div>● Ensure data accuracy, reporting discipline, and timely business reviews</div><div>● Use MIS and insights to drive accountability and course correction</div><div>● Work closely with senior offline leaders, product, operations, and analytics teams</div><div>● Influence without authority and drive alignment across multiple stakeholders</div><div><br></div><div><b>Candidate Profile</b></div><div><b>Experience</b></div><div>● 8–14 years of overall experience (flexible for exceptional candidates)</div><div>● Strong exposure to field-led or offline businesses with multi-location operations</div><div>● Prior experience in startups, founder’s office roles, early-stage ventures, or P&amp;L; ownership is strongly preferred</div><div><br></div><div><b>Mindset &amp; Traits</b></div><div>● Entrepreneurial mindset with strong ownership orientation</div><div>● High hunger to grow and visible career ambition</div><div>● Comfortable with ambiguity, travel, and on-ground problem solving</div><div>● High energy, resilience, and strong bias for action</div><div>● Excellent relationship-building skills with senior leaders and field teams</div><div><br></div><div><b>Skills</b></div><div>● Strong Excel skills including MIS creation, dashboards, and analysis</div><div>● Structured thinking and clear communication</div><div>● Ability to convert unstructured field inputs into actionable business insights</div><div>● Comfortable presenting insights and recommendations to senior leadership</div><div><br></div><div><b>What Success Looks Like (12–18 Months)</b></div><div>● Cross-sell becomes a scaled, repeatable growth engine through offline teams</div><div>● Clear ownership, execution playbooks, and MIS established across locations</div><div>● Strong trust and working relationships built with regional and city leaders</div><div>● Field feedback consistently influencing product and business decisions</div><div><br></div><div><b>Why This Role</b></div><div>● High-impact, high-visibility role working closely with leadership</div><div>● Opportunity to shape and scale offline × digital cross-sell at a national level</div><div>● Ideal for candidates seeking real ownership rather than a desk-bound GM role</div>","id":"60e0c08c-a1b4-4d12-b0b4-2d9ed94ff79c","lists":[],"text":"Lead - Offline Partnerships & Cross-Sell","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Base Location: </b>Noida (Extensive Pan-India Travel Required)</div><div><br></div><div><b>Role Overview</b></div><div>We are looking for a high-ownership, execution-first General Manager to drive cross-sell initiatives by working closely with offline business teams and partners across locations. This role is critical in bridging central product and business teams with on-ground leaders, ensuring rapid execution, structured feedback loops, and strong MIS-driven decision making. The role demands significant travel, deep coordination with senior field leaders, and the ability to operate with</div><div>an entrepreneurial mindset in ambiguous, fast-moving environments.</div><div><br></div><div><b>Key Responsibilities</b></div><div>● Act as the single-point owner for driving cross-sell initiatives through offline teams across regions</div><div>● Travel extensively across cities to work with regional and city heads, align on targets, incentives, and execution plans, and resolve on-ground bottlenecks in real time</div><div>● Ensure consistent execution of cross-sell programs across all locations</div><div>● Drive adoption of new products through offline channels and identify high-potential locations and teams for scaling</div><div>● Build and refine cross-sell playbooks in collaboration with central teams based on field learnings</div><div>● Act as the voice of the field by gathering structured feedback from frontline teams and leaders</div><div>● Translate qualitative on-ground feedback into clear, actionable inputs for product, operations, and leadership teams</div><div>● Build and own robust Excel-based MIS dashboards covering cross-sell performance, location-wise metrics, leader-wise performance, and funnel conversion</div><div>● Ensure data accuracy, reporting discipline, and timely business reviews</div><div>● Use MIS and insights to drive accountability and course correction</div><div>● Work closely with senior offline leaders, product, operations, and analytics teams</div><div>● Influence without authority and drive alignment across multiple stakeholders</div><div><br></div><div><b>Candidate Profile</b></div><div><b>Experience</b></div><div>● 8–14 years of overall experience (flexible for exceptional candidates)</div><div>● Strong exposure to field-led or offline businesses with multi-location operations</div><div>● Prior experience in startups, founder’s office roles, early-stage ventures, or P&amp;L; ownership is strongly preferred</div><div><br></div><div><b>Mindset &amp; Traits</b></div><div>● Entrepreneurial mindset with strong ownership orientation</div><div>● High hunger to grow and visible career ambition</div><div>● Comfortable with ambiguity, travel, and on-ground problem solving</div><div>● High energy, resilience, and strong bias for action</div><div>● Excellent relationship-building skills with senior leaders and field teams</div><div><br></div><div><b>Skills</b></div><div>● Strong Excel skills including MIS creation, dashboards, and analysis</div><div>● Structured thinking and clear communication</div><div>● Ability to convert unstructured field inputs into actionable business insights</div><div>● Comfortable presenting insights and recommendations to senior leadership</div><div><br></div><div><b>What Success Looks Like (12–18 Months)</b></div><div>● Cross-sell becomes a scaled, repeatable growth engine through offline teams</div><div>● Clear ownership, execution playbooks, and MIS established across locations</div><div>● Strong trust and working relationships built with regional and city leaders</div><div>● Field feedback consistently influencing product and business decisions</div><div><br></div><div><b>Why This Role</b></div><div>● High-impact, high-visibility role working closely with leadership</div><div>● Opportunity to shape and scale offline × digital cross-sell at a national level</div><div>● Ideal for candidates seeking real ownership rather than a desk-bound GM role</div>","descriptionBodyPlain":"Base Location: Noida (Extensive Pan-India Travel Required)\n\nRole Overview\nWe are looking for a high-ownership, execution-first General Manager to drive cross-sell initiatives by working closely with offline business teams and partners across locations. This role is critical in bridging central product and business teams with on-ground leaders, ensuring rapid execution, structured feedback loops, and strong MIS-driven decision making. The role demands significant travel, deep coordination with senior field leaders, and the ability to operate with\nan entrepreneurial mindset in ambiguous, fast-moving environments.\n\nKey Responsibilities\n● Act as the single-point owner for driving cross-sell initiatives through offline teams across regions\n● Travel extensively across cities to work with regional and city heads, align on targets, incentives, and execution plans, and resolve on-ground bottlenecks in real time\n● Ensure consistent execution of cross-sell programs across all locations\n● Drive adoption of new products through offline channels and identify high-potential locations and teams for scaling\n● Build and refine cross-sell playbooks in collaboration with central teams based on field learnings\n● Act as the voice of the field by gathering structured feedback from frontline teams and leaders\n● Translate qualitative on-ground feedback into clear, actionable inputs for product, operations, and leadership teams\n● Build and own robust Excel-based MIS dashboards covering cross-sell performance, location-wise metrics, leader-wise performance, and funnel conversion\n● Ensure data accuracy, reporting discipline, and timely business reviews\n● Use MIS and insights to drive accountability and course correction\n● Work closely with senior offline leaders, product, operations, and analytics teams\n● Influence without authority and drive alignment across multiple stakeholders\n\nCandidate Profile\nExperience\n● 8–14 years of overall experience (flexible for exceptional candidates)\n● Strong exposure to field-led or offline businesses with multi-location operations\n● Prior experience in startups, founder’s office roles, early-stage ventures, or P&L; ownership is strongly preferred\n\nMindset & Traits\n● Entrepreneurial mindset with strong ownership orientation\n● High hunger to grow and visible career ambition\n● Comfortable with ambiguity, travel, and on-ground problem solving\n● High energy, resilience, and strong bias for action\n● Excellent relationship-building skills with senior leaders and field teams\n\nSkills\n● Strong Excel skills including MIS creation, dashboards, and analysis\n● Structured thinking and clear communication\n● Ability to convert unstructured field inputs into actionable business insights\n● Comfortable presenting insights and recommendations to senior leadership\n\nWhat Success Looks Like (12–18 Months)\n● Cross-sell becomes a scaled, repeatable growth engine through offline teams\n● Clear ownership, execution playbooks, and MIS established across locations\n● Strong trust and working relationships built with regional and city leaders\n● Field feedback consistently influencing product and business decisions\n\nWhy This Role\n● High-impact, high-visibility role working closely with leadership\n● Opportunity to shape and scale offline × digital cross-sell at a national level\n● Ideal for candidates seeking real ownership rather than a desk-bound GM role\n","hostedUrl":"https://jobs.lever.co/paytm/60e0c08c-a1b4-4d12-b0b4-2d9ed94ff79c","applyUrl":"https://jobs.lever.co/paytm/60e0c08c-a1b4-4d12-b0b4-2d9ed94ff79c/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Marketing","location":"Mumbai, Maharashtra","team":"Brand Marketing","allLocations":["Mumbai, Maharashtra","Bangalore, Karnataka"]},"createdAt":1778240845259,"descriptionPlain":"\nRole: Affiliate & B2B Customer Acquisition – Paytm Money (PML)\n\nAbout Us:\nPaytm is India’s leading payments Super App, offering consumers and merchants a wide range of financial services. A pioneer of the mobile QR payments revolution, Paytm’s mission is to bring half a billion Indians into the mainstream economy through technology-led financial inclusion.\n\nPaytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors.\n\nRole Overview: We are looking for an experienced Affiliate Marketing leader to build and scale the affiliate and partnerships growth channel for Paytm Money. This role will own the end-to-end affiliate charter across mutual funds, equities, and derivatives, driving high-quality user acquisition through publishers, partners, and performance networks. The ideal candidate will bring deep expertise in affiliate ecosystems—especially within broking, fintech, or wealth platforms—and will focus on scaling this channel efficiently with strong ROI and quality metrics.\n\nKey Responsibilities\nAffiliate Strategy & Channel Ownership: Own and drive the affiliate marketing strategy across all investment products.\n Build a scalable affiliate engine leveraging networks, direct publishers, and strategic partnerships. Manage budgets, payouts, and ROI.\nPartner Acquisition & Ecosystem Building: Onboard and manage affiliate partners including content platforms, fintech aggregators, influencers, and broker comparison platforms. Build strong publisher relationships and unlock new partnerships.\nUser Acquisition & Quality Control: Drive high-quality acquisition (demat accounts, SIPs, active traders) while monitoring traffic quality, conversion rates, and fraud. Ensure alignment with long-term LTV and retention\n Campaign Management & Optimization: Launch and optimize campaigns across partners. Improve creatives, messaging, and landing pages. \nContinuously refine commission structures and incentives.\n Data & Performance Analytics: Track performance using attribution tools. Monitor CAC, conversion, activation, and ROI. Identify funnel gaps and optimize continuously.\nProduct & Growth Collaboration: Work with Product and Growth teams to improve landing pages and onboarding journeys. Align campaigns with launches and offers.\n Compliance & Governance: Ensure adherence to regulatory guidelines in financial services. Monitor and prevent fraudulent traffic. Maintain transparency in partner engagements.\n Stakeholder Management & Leadership: Collaborate with internal teams and present insights to leadership. Build and scale the affiliate function.\n\nKey KRAs / Success Metrics\nUser acquisition via affiliates (demat accounts, SIP registrations, traders), CPA and ROI, conversion rates (click to KYC to activation), activation metrics (first trade, SIP setup), traffic quality and fraud control, and overall contribution of affiliate channel to growth.\n\nQualifications & Experience:\n8–12+ years of experience in affiliate, partnerships, or performance marketing. Strong background in broking, fintech, or wealth platforms. Proven track record of scaling affiliate channels.\nDeep understanding of affiliate ecosystems and attribution tools. \nExperience managing large-scale publisher partnerships.\n\nKey Skills\nAffiliate marketing and partnerships, performance marketing and ROI optimization, data analytics and attribution, negotiation and partner management, fraud detection, and cross-functional collaboratio\n\n\n\n","description":"<div><br></div><div><span style=\"font-size: 12pt;\">Role: Affiliate &amp; B2B Customer Acquisition – Paytm Money (PML)</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About Us</b><span style=\"font-size: 12pt;\">:</span></div><div><span style=\"font-size: 12pt;\">Paytm is India’s leading payments Super App, offering consumers and merchants a wide range of financial services. A pioneer of the mobile QR payments revolution, Paytm’s mission is to bring half a billion Indians into the mainstream economy through technology-led financial inclusion.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">Paytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Role Overview</b><span style=\"font-size: 12pt;\">: We are looking for an experienced Affiliate Marketing leader to build and scale the affiliate and partnerships growth channel for Paytm Money. This role will own the end-to-end affiliate charter across mutual funds, equities, and derivatives, driving high-quality user acquisition through publishers, partners, and performance networks. The ideal candidate will bring deep expertise in affiliate ecosystems—especially within broking, fintech, or wealth platforms—and will focus on scaling this channel efficiently with strong ROI and quality metrics.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key Responsibilities</b></div><div><span style=\"font-size: 12pt;\">Affiliate Strategy &amp; Channel Ownership: Own and drive the affiliate marketing strategy across all investment products.</span></div><div><span style=\"font-size: 12pt;\"> Build a scalable affiliate engine leveraging networks, direct publishers, and strategic partnerships. Manage budgets, payouts, and ROI.</span></div><div><span style=\"font-size: 12pt;\">Partner Acquisition &amp; Ecosystem Building: Onboard and manage affiliate partners including content platforms, fintech aggregators, influencers, and broker comparison platforms. Build strong publisher relationships and unlock new partnerships.</span></div><div><span style=\"font-size: 12pt;\">User Acquisition &amp; Quality Control: Drive high-quality acquisition (demat accounts, SIPs, active traders) while monitoring traffic quality, conversion rates, and fraud. Ensure alignment with long-term LTV and retention</span></div><div><span style=\"font-size: 12pt;\"> Campaign Management &amp; Optimization: Launch and optimize campaigns across partners. Improve creatives, messaging, and landing pages. </span></div><div><span style=\"font-size: 12pt;\">Continuously refine commission structures and incentives.</span></div><div><span style=\"font-size: 12pt;\">&nbsp;Data &amp; Performance Analytics: Track performance using attribution tools. Monitor CAC, conversion, activation, and ROI. Identify funnel gaps and optimize continuously.</span></div><div><span style=\"font-size: 12pt;\">Product &amp; Growth Collaboration: Work with Product and Growth teams to improve landing pages and onboarding journeys. Align campaigns with launches and offers.</span></div><div><span style=\"font-size: 12pt;\">&nbsp;Compliance &amp; Governance: Ensure adherence to regulatory guidelines in financial services. Monitor and prevent fraudulent traffic. Maintain transparency in partner engagements.</span></div><div><span style=\"font-size: 12pt;\">&nbsp;Stakeholder Management &amp; Leadership: Collaborate with internal teams and present insights to leadership. Build and scale the affiliate function.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key KRAs / Success Metrics</b></div><div><span style=\"font-size: 12pt;\">User acquisition via affiliates (demat accounts, SIP registrations, traders), CPA and ROI, conversion rates (click to KYC to activation), activation metrics (first trade, SIP setup), traffic quality and fraud control, and overall contribution of affiliate channel to growth.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Qualifications &amp; Experience</b><span style=\"font-size: 12pt;\">:</span></div><div><span style=\"font-size: 12pt;\">8–12+ years of experience in affiliate, partnerships, or performance marketing. Strong background in broking, fintech, or wealth platforms. Proven track record of scaling affiliate channels.</span></div><div><span style=\"font-size: 12pt;\">Deep understanding of affiliate ecosystems and attribution tools. </span></div><div><span style=\"font-size: 12pt;\">Experience managing large-scale publisher partnerships.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key Skills</b></div><div><span style=\"font-size: 12pt;\">Affiliate marketing and partnerships, performance marketing and ROI optimization, data analytics and attribution, negotiation and partner management, fraud detection, and cross-functional collaboratio</span></div><div><br></div><div><br></div><div><br></div>","id":"2cf26fd0-439d-4425-8d30-e1ff5d7380bf","lists":[],"text":"Lead-Affiliate Marketing","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><br></div><div><span style=\"font-size: 12pt;\">Role: Affiliate &amp; B2B Customer Acquisition – Paytm Money (PML)</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About Us</b><span style=\"font-size: 12pt;\">:</span></div><div><span style=\"font-size: 12pt;\">Paytm is India’s leading payments Super App, offering consumers and merchants a wide range of financial services. A pioneer of the mobile QR payments revolution, Paytm’s mission is to bring half a billion Indians into the mainstream economy through technology-led financial inclusion.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">Paytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Role Overview</b><span style=\"font-size: 12pt;\">: We are looking for an experienced Affiliate Marketing leader to build and scale the affiliate and partnerships growth channel for Paytm Money. This role will own the end-to-end affiliate charter across mutual funds, equities, and derivatives, driving high-quality user acquisition through publishers, partners, and performance networks. The ideal candidate will bring deep expertise in affiliate ecosystems—especially within broking, fintech, or wealth platforms—and will focus on scaling this channel efficiently with strong ROI and quality metrics.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key Responsibilities</b></div><div><span style=\"font-size: 12pt;\">Affiliate Strategy &amp; Channel Ownership: Own and drive the affiliate marketing strategy across all investment products.</span></div><div><span style=\"font-size: 12pt;\"> Build a scalable affiliate engine leveraging networks, direct publishers, and strategic partnerships. Manage budgets, payouts, and ROI.</span></div><div><span style=\"font-size: 12pt;\">Partner Acquisition &amp; Ecosystem Building: Onboard and manage affiliate partners including content platforms, fintech aggregators, influencers, and broker comparison platforms. Build strong publisher relationships and unlock new partnerships.</span></div><div><span style=\"font-size: 12pt;\">User Acquisition &amp; Quality Control: Drive high-quality acquisition (demat accounts, SIPs, active traders) while monitoring traffic quality, conversion rates, and fraud. Ensure alignment with long-term LTV and retention</span></div><div><span style=\"font-size: 12pt;\"> Campaign Management &amp; Optimization: Launch and optimize campaigns across partners. Improve creatives, messaging, and landing pages. </span></div><div><span style=\"font-size: 12pt;\">Continuously refine commission structures and incentives.</span></div><div><span style=\"font-size: 12pt;\">&nbsp;Data &amp; Performance Analytics: Track performance using attribution tools. Monitor CAC, conversion, activation, and ROI. Identify funnel gaps and optimize continuously.</span></div><div><span style=\"font-size: 12pt;\">Product &amp; Growth Collaboration: Work with Product and Growth teams to improve landing pages and onboarding journeys. Align campaigns with launches and offers.</span></div><div><span style=\"font-size: 12pt;\">&nbsp;Compliance &amp; Governance: Ensure adherence to regulatory guidelines in financial services. Monitor and prevent fraudulent traffic. Maintain transparency in partner engagements.</span></div><div><span style=\"font-size: 12pt;\">&nbsp;Stakeholder Management &amp; Leadership: Collaborate with internal teams and present insights to leadership. Build and scale the affiliate function.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key KRAs / Success Metrics</b></div><div><span style=\"font-size: 12pt;\">User acquisition via affiliates (demat accounts, SIP registrations, traders), CPA and ROI, conversion rates (click to KYC to activation), activation metrics (first trade, SIP setup), traffic quality and fraud control, and overall contribution of affiliate channel to growth.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Qualifications &amp; Experience</b><span style=\"font-size: 12pt;\">:</span></div><div><span style=\"font-size: 12pt;\">8–12+ years of experience in affiliate, partnerships, or performance marketing. Strong background in broking, fintech, or wealth platforms. Proven track record of scaling affiliate channels.</span></div><div><span style=\"font-size: 12pt;\">Deep understanding of affiliate ecosystems and attribution tools. </span></div><div><span style=\"font-size: 12pt;\">Experience managing large-scale publisher partnerships.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key Skills</b></div><div><span style=\"font-size: 12pt;\">Affiliate marketing and partnerships, performance marketing and ROI optimization, data analytics and attribution, negotiation and partner management, fraud detection, and cross-functional collaboratio</span></div><div><br></div><div><br></div><div><br></div>","descriptionBodyPlain":"\nRole: Affiliate & B2B Customer Acquisition – Paytm Money (PML)\n\nAbout Us:\nPaytm is India’s leading payments Super App, offering consumers and merchants a wide range of financial services. A pioneer of the mobile QR payments revolution, Paytm’s mission is to bring half a billion Indians into the mainstream economy through technology-led financial inclusion.\n\nPaytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors.\n\nRole Overview: We are looking for an experienced Affiliate Marketing leader to build and scale the affiliate and partnerships growth channel for Paytm Money. This role will own the end-to-end affiliate charter across mutual funds, equities, and derivatives, driving high-quality user acquisition through publishers, partners, and performance networks. The ideal candidate will bring deep expertise in affiliate ecosystems—especially within broking, fintech, or wealth platforms—and will focus on scaling this channel efficiently with strong ROI and quality metrics.\n\nKey Responsibilities\nAffiliate Strategy & Channel Ownership: Own and drive the affiliate marketing strategy across all investment products.\n Build a scalable affiliate engine leveraging networks, direct publishers, and strategic partnerships. Manage budgets, payouts, and ROI.\nPartner Acquisition & Ecosystem Building: Onboard and manage affiliate partners including content platforms, fintech aggregators, influencers, and broker comparison platforms. Build strong publisher relationships and unlock new partnerships.\nUser Acquisition & Quality Control: Drive high-quality acquisition (demat accounts, SIPs, active traders) while monitoring traffic quality, conversion rates, and fraud. Ensure alignment with long-term LTV and retention\n Campaign Management & Optimization: Launch and optimize campaigns across partners. Improve creatives, messaging, and landing pages. \nContinuously refine commission structures and incentives.\n Data & Performance Analytics: Track performance using attribution tools. Monitor CAC, conversion, activation, and ROI. Identify funnel gaps and optimize continuously.\nProduct & Growth Collaboration: Work with Product and Growth teams to improve landing pages and onboarding journeys. Align campaigns with launches and offers.\n Compliance & Governance: Ensure adherence to regulatory guidelines in financial services. Monitor and prevent fraudulent traffic. Maintain transparency in partner engagements.\n Stakeholder Management & Leadership: Collaborate with internal teams and present insights to leadership. Build and scale the affiliate function.\n\nKey KRAs / Success Metrics\nUser acquisition via affiliates (demat accounts, SIP registrations, traders), CPA and ROI, conversion rates (click to KYC to activation), activation metrics (first trade, SIP setup), traffic quality and fraud control, and overall contribution of affiliate channel to growth.\n\nQualifications & Experience:\n8–12+ years of experience in affiliate, partnerships, or performance marketing. Strong background in broking, fintech, or wealth platforms. Proven track record of scaling affiliate channels.\nDeep understanding of affiliate ecosystems and attribution tools. \nExperience managing large-scale publisher partnerships.\n\nKey Skills\nAffiliate marketing and partnerships, performance marketing and ROI optimization, data analytics and attribution, negotiation and partner management, fraud detection, and cross-functional collaboratio\n\n\n\n","hostedUrl":"https://jobs.lever.co/paytm/2cf26fd0-439d-4425-8d30-e1ff5d7380bf","applyUrl":"https://jobs.lever.co/paytm/2cf26fd0-439d-4425-8d30-e1ff5d7380bf/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Legal","location":"Noida, Uttar Pradesh","team":"Legal Contracts","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1758111089623,"descriptionPlain":"About Us: Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.\n\nAbout the team: The legal team facilitates legal risk and compliances centrally and ensures business activities are conducted in conformity with all applicable laws, regulations, internal policies, and procedures. Serve as  liaison for local regulators, and legal bodies as well as maintaining relationships with them. Ensure local regulatory permissions for Paytm remain current and appropriate for business needs.\n\nAbout the role: The major responsibilities would include being a part of the legal Contracts team to ensure effective management of legal and contractual matters for One97, Paytm Money and Paytm Payment Services Limited. in addition to identification and mitigation of legal risks for the organization. The person will be a part of the legal team and assist senior legal colleagues in special and upcoming projects under the e-commerce and\nfintech division of Paytm.\n\nResponsibilities:\n1. Drafting, reviewing, red-lining, negotiating, and finalizing documents like Banking Alliances, Corporate PSA’s, promotional agreements, Escrow agreements, Marketing agreements, Acquiring agreements, promotions, Banking referrals, Distribution contracts, EDC Contracts., Letters, Proposals, RFPs, etc. from a legal perspective, ensuring minimal/no risk to the organization.\n2. Resolve any contractual issues developed while working with clients, partners, service providers, and vendors. \n3. Collaborate with other cross functional teams (compliance, product, finance, business teams) for implementation of special projects across all business verticals in a time bound manner.\n4. Ability to understand and analyze business requirements/needs, spot issues, and propose/implement solutions. \n5. Adherence with internal frameworks, mandates, and processes.\n6. End-to-end legal management of assigned business transactions. General Corporate advisory and assist the senior colleagues of the team to research and assess viability of new proposed business models under the applicable ecommerce, and FEMA.\n7. Ability to analyze and assess business processes and proposed new products, identify issues and propose pragmatic solutions. Working closely with internal stakeholders (Business, Finance, Product etc.) and providing appropriate and timely legal support.\n8. Identify risks in the ongoing legal agreements and evaluate and assist in changes of\nagreement templates and other legal processes of all business verticals for compliance\nof applicable IT, e-commerce and privacy laws.\n\nSuperpowers/ Skills that will help you succeed in this role:\n1. Minimum 10+ years of experience in end-to-end contract management having experience in a law firm or in- house legal team  or from Fintech/ Banking/ Lending companies are preferred. \n2. Strong Legal acumen Good interpersonal skills to effectively communicate and coordinate complex issues with diverse levels of management and employees.\n3. Attention to detail and ability to work independently and efficiently.\n4. Ability to thrive in a fast-paced and dynamic growth-mode environment.\n5. Proficient with MS Word/MS Office.\n6. Experience with a law firm or as an in-house counsel is preferred.\n8. The candidate should have good drafting skills and attention to detail. The person should be a self-starter and willing to hustle in a start-up environment.\n9. Strong hold in assessing and advising on compliance of new business/product models with applicablee-commerce/FEMA/Data Protection/IT laws.\n\nEducation: Must be a law graduate, LL.B from top tier institute (National Law Schools, DU, ILS, Symbiosis) is preferred.\n\nWhy join us: Merit-based culture that thrives on self-motivated &amp; driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile &amp; democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse\nperspectives at all times.\n\nCompensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us</b>: Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.</div><div><br></div><div><b>About the team</b>: The legal team facilitates legal risk and compliances centrally and ensures business activities are conducted in conformity with all applicable laws, regulations, internal policies, and procedures. Serve as  liaison for local regulators, and legal bodies as well as maintaining relationships with them. Ensure local regulatory permissions for Paytm remain current and appropriate for business needs.</div><div><br></div><div><b>About the role</b>: The major responsibilities would include being a part of the legal Contracts team to ensure effective management of legal and contractual matters for One97, Paytm Money and Paytm Payment Services Limited. in addition to identification and mitigation of legal risks for the organization. The person will be a part of the legal team and assist senior legal colleagues in special and upcoming projects under the e-commerce and</div><div>fintech division of Paytm.</div><div><br></div><div><b>Responsibilities:</b></div><div>1. Drafting, reviewing, red-lining, negotiating, and finalizing documents like Banking Alliances, Corporate PSA’s, promotional agreements, Escrow agreements, Marketing agreements, Acquiring agreements, promotions, Banking referrals, Distribution contracts, EDC Contracts., Letters, Proposals, RFPs, etc. from a legal perspective, ensuring minimal/no risk to the organization.</div><div>2. Resolve any contractual issues developed while working with clients, partners, service providers, and vendors. </div><div>3. Collaborate with other cross functional teams (compliance, product, finance, business teams) for implementation of special projects across all business verticals in a time bound manner.</div><div>4. Ability to understand and analyze business requirements/needs, spot issues, and propose/implement solutions. </div><div>5. Adherence with internal frameworks, mandates, and processes.</div><div>6. End-to-end legal management of assigned business transactions. General Corporate advisory and assist the senior colleagues of the team to research and assess viability of new proposed business models under the applicable ecommerce, and FEMA.</div><div>7. Ability to analyze and assess business processes and proposed new products, identify issues and propose pragmatic solutions. Working closely with internal stakeholders (Business, Finance, Product etc.) and providing appropriate and timely legal support.</div><div>8. Identify risks in the ongoing legal agreements and evaluate and assist in changes of</div><div>agreement templates and other legal processes of all business verticals for compliance</div><div>of applicable IT, e-commerce and privacy laws.</div><div><br></div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>1. Minimum 10+ years of experience in end-to-end contract management having experience in a law firm or in- house legal team  or from Fintech/ Banking/ Lending companies are preferred. </div><div>2. Strong Legal acumen Good interpersonal skills to effectively communicate and coordinate complex issues with diverse levels of management and employees.</div><div>3. Attention to detail and ability to work independently and efficiently.</div><div>4. Ability to thrive in a fast-paced and dynamic growth-mode environment.</div><div>5. Proficient with MS Word/MS Office.</div><div>6. Experience with a law firm or as an in-house counsel is preferred.</div><div>8. The candidate should have good drafting skills and attention to detail. The person should be a self-starter and willing to hustle in a start-up environment.</div><div>9. Strong hold in assessing and advising on compliance of new business/product models with applicablee-commerce/FEMA/Data Protection/IT laws.</div><div><br></div><div><b>Education: Must be a law graduate, LL.B from top tier institute (National Law Schools, DU, ILS, Symbiosis) is preferred.</b></div><div><br></div><div>Why join us: Merit-based culture that thrives on self-motivated &amp;amp; driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile &amp;amp; democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse</div><div>perspectives at all times.</div><div><br></div><div><b>Compensation:</b> If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp;amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"15e212a2-592d-4ded-a79e-8e831dff9b73","lists":[],"text":"Legal Contracts","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us</b>: Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.</div><div><br></div><div><b>About the team</b>: The legal team facilitates legal risk and compliances centrally and ensures business activities are conducted in conformity with all applicable laws, regulations, internal policies, and procedures. Serve as  liaison for local regulators, and legal bodies as well as maintaining relationships with them. Ensure local regulatory permissions for Paytm remain current and appropriate for business needs.</div><div><br></div><div><b>About the role</b>: The major responsibilities would include being a part of the legal Contracts team to ensure effective management of legal and contractual matters for One97, Paytm Money and Paytm Payment Services Limited. in addition to identification and mitigation of legal risks for the organization. The person will be a part of the legal team and assist senior legal colleagues in special and upcoming projects under the e-commerce and</div><div>fintech division of Paytm.</div><div><br></div><div><b>Responsibilities:</b></div><div>1. Drafting, reviewing, red-lining, negotiating, and finalizing documents like Banking Alliances, Corporate PSA’s, promotional agreements, Escrow agreements, Marketing agreements, Acquiring agreements, promotions, Banking referrals, Distribution contracts, EDC Contracts., Letters, Proposals, RFPs, etc. from a legal perspective, ensuring minimal/no risk to the organization.</div><div>2. Resolve any contractual issues developed while working with clients, partners, service providers, and vendors. </div><div>3. Collaborate with other cross functional teams (compliance, product, finance, business teams) for implementation of special projects across all business verticals in a time bound manner.</div><div>4. Ability to understand and analyze business requirements/needs, spot issues, and propose/implement solutions. </div><div>5. Adherence with internal frameworks, mandates, and processes.</div><div>6. End-to-end legal management of assigned business transactions. General Corporate advisory and assist the senior colleagues of the team to research and assess viability of new proposed business models under the applicable ecommerce, and FEMA.</div><div>7. Ability to analyze and assess business processes and proposed new products, identify issues and propose pragmatic solutions. Working closely with internal stakeholders (Business, Finance, Product etc.) and providing appropriate and timely legal support.</div><div>8. Identify risks in the ongoing legal agreements and evaluate and assist in changes of</div><div>agreement templates and other legal processes of all business verticals for compliance</div><div>of applicable IT, e-commerce and privacy laws.</div><div><br></div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>1. Minimum 10+ years of experience in end-to-end contract management having experience in a law firm or in- house legal team  or from Fintech/ Banking/ Lending companies are preferred. </div><div>2. Strong Legal acumen Good interpersonal skills to effectively communicate and coordinate complex issues with diverse levels of management and employees.</div><div>3. Attention to detail and ability to work independently and efficiently.</div><div>4. Ability to thrive in a fast-paced and dynamic growth-mode environment.</div><div>5. Proficient with MS Word/MS Office.</div><div>6. Experience with a law firm or as an in-house counsel is preferred.</div><div>8. The candidate should have good drafting skills and attention to detail. The person should be a self-starter and willing to hustle in a start-up environment.</div><div>9. Strong hold in assessing and advising on compliance of new business/product models with applicablee-commerce/FEMA/Data Protection/IT laws.</div><div><br></div><div><b>Education: Must be a law graduate, LL.B from top tier institute (National Law Schools, DU, ILS, Symbiosis) is preferred.</b></div><div><br></div><div>Why join us: Merit-based culture that thrives on self-motivated &amp;amp; driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile &amp;amp; democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse</div><div>perspectives at all times.</div><div><br></div><div><b>Compensation:</b> If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp;amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us: Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.\n\nAbout the team: The legal team facilitates legal risk and compliances centrally and ensures business activities are conducted in conformity with all applicable laws, regulations, internal policies, and procedures. Serve as  liaison for local regulators, and legal bodies as well as maintaining relationships with them. Ensure local regulatory permissions for Paytm remain current and appropriate for business needs.\n\nAbout the role: The major responsibilities would include being a part of the legal Contracts team to ensure effective management of legal and contractual matters for One97, Paytm Money and Paytm Payment Services Limited. in addition to identification and mitigation of legal risks for the organization. The person will be a part of the legal team and assist senior legal colleagues in special and upcoming projects under the e-commerce and\nfintech division of Paytm.\n\nResponsibilities:\n1. Drafting, reviewing, red-lining, negotiating, and finalizing documents like Banking Alliances, Corporate PSA’s, promotional agreements, Escrow agreements, Marketing agreements, Acquiring agreements, promotions, Banking referrals, Distribution contracts, EDC Contracts., Letters, Proposals, RFPs, etc. from a legal perspective, ensuring minimal/no risk to the organization.\n2. Resolve any contractual issues developed while working with clients, partners, service providers, and vendors. \n3. Collaborate with other cross functional teams (compliance, product, finance, business teams) for implementation of special projects across all business verticals in a time bound manner.\n4. Ability to understand and analyze business requirements/needs, spot issues, and propose/implement solutions. \n5. Adherence with internal frameworks, mandates, and processes.\n6. End-to-end legal management of assigned business transactions. General Corporate advisory and assist the senior colleagues of the team to research and assess viability of new proposed business models under the applicable ecommerce, and FEMA.\n7. Ability to analyze and assess business processes and proposed new products, identify issues and propose pragmatic solutions. Working closely with internal stakeholders (Business, Finance, Product etc.) and providing appropriate and timely legal support.\n8. Identify risks in the ongoing legal agreements and evaluate and assist in changes of\nagreement templates and other legal processes of all business verticals for compliance\nof applicable IT, e-commerce and privacy laws.\n\nSuperpowers/ Skills that will help you succeed in this role:\n1. Minimum 10+ years of experience in end-to-end contract management having experience in a law firm or in- house legal team  or from Fintech/ Banking/ Lending companies are preferred. \n2. Strong Legal acumen Good interpersonal skills to effectively communicate and coordinate complex issues with diverse levels of management and employees.\n3. Attention to detail and ability to work independently and efficiently.\n4. Ability to thrive in a fast-paced and dynamic growth-mode environment.\n5. Proficient with MS Word/MS Office.\n6. Experience with a law firm or as an in-house counsel is preferred.\n8. The candidate should have good drafting skills and attention to detail. The person should be a self-starter and willing to hustle in a start-up environment.\n9. Strong hold in assessing and advising on compliance of new business/product models with applicablee-commerce/FEMA/Data Protection/IT laws.\n\nEducation: Must be a law graduate, LL.B from top tier institute (National Law Schools, DU, ILS, Symbiosis) is preferred.\n\nWhy join us: Merit-based culture that thrives on self-motivated &amp; driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile &amp; democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse\nperspectives at all times.\n\nCompensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/15e212a2-592d-4ded-a79e-8e831dff9b73","applyUrl":"https://jobs.lever.co/paytm/15e212a2-592d-4ded-a79e-8e831dff9b73/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Legal","location":"Noida, Uttar Pradesh","team":"Legal Contracts","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1787893347784,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nRole Overview \nThe AM/DM– Legal will support business growth across verticals, with a strong focus on  corporate advisory, contract management, and risk mitigation. The role requires close  collaboration with business, finance, product, and compliance teams, along with active  involvement in structuring and executing business transactions.  \n\nKey Responsibilities\nDraft, review, red-line, negotiate, and finalize commercial documents (contracts, letters, proposals, and similar instruments), ensuring risk mitigation and legal protection for the organization.\nAddress and resolve contractual issues arising in engagements with internal stakeholders, partners, service providers, and vendors.\nCollaborate with cross-functional teams (compliance, product, finance, and business) to implement special projects across verticals on time.\nAnalyze business requirements, identify legal/commercial issues, and propose practical, implementable solutions.\nEnsure strict adherence to internal legal frameworks, mandates, policies, and processes.\nProvide end-to-end legal ownership and management of assigned business transactions.\nProvide general corporate advisory support; research and assess the legal viability of proposed business models under applicable laws.\nIdentify risks in existing agreements and assist in revising contract templates and legal processes.\nRequirements & Qualifications\nEducation: LL.B. from a recognized university (Graduates from National Law Schools / DU / ILS / Symbiosis preferred).\nExperience: 7+ years of experience in end-to-end contract management, with mandatory experience in a law firm.\nLegal Acumen: Strong legal expertise paired with interpersonal skills to communicate and coordinate complex issues across diverse stakeholder groups.\nExecution: High attention to detail with strong drafting, negotiation, and analytical capabilities.\nAutonomy: Ability to work independently, manage priorities, and deliver outcomes efficiently in a fast-paced environment.\nTechnical Skills: Proficiency in MS Word and MS Office tools.\n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Role Overview</b>&nbsp;</div><div>The AM/DM– Legal will support business growth across verticals, with a strong focus on  corporate advisory, contract management, and risk mitigation. The role requires close  collaboration with business, finance, product, and compliance teams, along with active  involvement in structuring and executing business transactions.  </div><div><br></div><div><b>Key Responsibilities</b></div><div>Draft, review, red-line, negotiate, and finalize commercial documents (contracts, letters, proposals, and similar instruments), ensuring risk mitigation and legal protection for the organization.</div><div>Address and resolve contractual issues arising in engagements with internal stakeholders, partners, service providers, and vendors.</div><div>Collaborate with cross-functional teams (compliance, product, finance, and business) to implement special projects across verticals on time.</div><div>Analyze business requirements, identify legal/commercial issues, and propose practical, implementable solutions.</div><div>Ensure strict adherence to internal legal frameworks, mandates, policies, and processes.</div><div>Provide end-to-end legal ownership and management of assigned business transactions.</div><div>Provide general corporate advisory support; research and assess the legal viability of proposed business models under applicable laws.</div><div>Identify risks in existing agreements and assist in revising contract templates and legal processes.</div><div><b>Requirements &amp; Qualifications</b></div><div><b>Education:</b> LL.B. from a recognized university (Graduates from National Law Schools / DU / ILS / Symbiosis preferred).</div><div><b>Experience:</b> 7+ years of experience in end-to-end contract management, with mandatory experience in a law firm.</div><div><b>Legal Acumen:</b> Strong legal expertise paired with interpersonal skills to communicate and coordinate complex issues across diverse stakeholder groups.</div><div><b>Execution:</b> High attention to detail with strong drafting, negotiation, and analytical capabilities.</div><div><b>Autonomy:</b> Ability to work independently, manage priorities, and deliver outcomes efficiently in a fast-paced environment.</div><div><b>Technical Skills:</b> Proficiency in MS Word and MS Office tools.</div>","id":"d0811a7c-21e2-43d5-a06b-90637a509d95","lists":[],"text":"Legal Contracts","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Role Overview</b>&nbsp;</div><div>The AM/DM– Legal will support business growth across verticals, with a strong focus on  corporate advisory, contract management, and risk mitigation. The role requires close  collaboration with business, finance, product, and compliance teams, along with active  involvement in structuring and executing business transactions.  </div><div><br></div><div><b>Key Responsibilities</b></div><div>Draft, review, red-line, negotiate, and finalize commercial documents (contracts, letters, proposals, and similar instruments), ensuring risk mitigation and legal protection for the organization.</div><div>Address and resolve contractual issues arising in engagements with internal stakeholders, partners, service providers, and vendors.</div><div>Collaborate with cross-functional teams (compliance, product, finance, and business) to implement special projects across verticals on time.</div><div>Analyze business requirements, identify legal/commercial issues, and propose practical, implementable solutions.</div><div>Ensure strict adherence to internal legal frameworks, mandates, policies, and processes.</div><div>Provide end-to-end legal ownership and management of assigned business transactions.</div><div>Provide general corporate advisory support; research and assess the legal viability of proposed business models under applicable laws.</div><div>Identify risks in existing agreements and assist in revising contract templates and legal processes.</div><div><b>Requirements &amp; Qualifications</b></div><div><b>Education:</b> LL.B. from a recognized university (Graduates from National Law Schools / DU / ILS / Symbiosis preferred).</div><div><b>Experience:</b> 7+ years of experience in end-to-end contract management, with mandatory experience in a law firm.</div><div><b>Legal Acumen:</b> Strong legal expertise paired with interpersonal skills to communicate and coordinate complex issues across diverse stakeholder groups.</div><div><b>Execution:</b> High attention to detail with strong drafting, negotiation, and analytical capabilities.</div><div><b>Autonomy:</b> Ability to work independently, manage priorities, and deliver outcomes efficiently in a fast-paced environment.</div><div><b>Technical Skills:</b> Proficiency in MS Word and MS Office tools.</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nRole Overview \nThe AM/DM– Legal will support business growth across verticals, with a strong focus on  corporate advisory, contract management, and risk mitigation. The role requires close  collaboration with business, finance, product, and compliance teams, along with active  involvement in structuring and executing business transactions.  \n\nKey Responsibilities\nDraft, review, red-line, negotiate, and finalize commercial documents (contracts, letters, proposals, and similar instruments), ensuring risk mitigation and legal protection for the organization.\nAddress and resolve contractual issues arising in engagements with internal stakeholders, partners, service providers, and vendors.\nCollaborate with cross-functional teams (compliance, product, finance, and business) to implement special projects across verticals on time.\nAnalyze business requirements, identify legal/commercial issues, and propose practical, implementable solutions.\nEnsure strict adherence to internal legal frameworks, mandates, policies, and processes.\nProvide end-to-end legal ownership and management of assigned business transactions.\nProvide general corporate advisory support; research and assess the legal viability of proposed business models under applicable laws.\nIdentify risks in existing agreements and assist in revising contract templates and legal processes.\nRequirements & Qualifications\nEducation: LL.B. from a recognized university (Graduates from National Law Schools / DU / ILS / Symbiosis preferred).\nExperience: 7+ years of experience in end-to-end contract management, with mandatory experience in a law firm.\nLegal Acumen: Strong legal expertise paired with interpersonal skills to communicate and coordinate complex issues across diverse stakeholder groups.\nExecution: High attention to detail with strong drafting, negotiation, and analytical capabilities.\nAutonomy: Ability to work independently, manage priorities, and deliver outcomes efficiently in a fast-paced environment.\nTechnical Skills: Proficiency in MS Word and MS Office tools.\n","hostedUrl":"https://jobs.lever.co/paytm/d0811a7c-21e2-43d5-a06b-90637a509d95","applyUrl":"https://jobs.lever.co/paytm/d0811a7c-21e2-43d5-a06b-90637a509d95/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"HR","location":"Noida, Uttar Pradesh","team":"Compensation & Benefits","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1789011378208,"descriptionPlain":"About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Team: Because you get an opportunity to make a difference, and have a great time doing\nthat. You are challenged and encouraged here to do stuff that is meaningful for you and for those we\nserve. We are successful, and our successes are rooted in our people's collective energy and\nunwavering focus on the employees, and that's how it will always be change management in Human\nResources\n\nAbout the role: This role will be responsible for supporting the implementation of a broad range of\nreward practices and compliance policies for the organization. This role is a key subject matter expert of\nthe Compensation and Benefits functions locally; the role provides local insights, consultation, and advice\nto Human Resources Business Partners and senior business leaders as required. key responsibilities in\norder of importance and specify the approximate amount of time, e.g. in % related to the typical business\ncycle).\n\nExpectations/ Requirements:\n1. Compensation Benchmarking: Ensure external competitiveness of internal salary ranges by\nbenchmarking against comparators.\n2. Conducts and analyses survey results to assist in comparing compensation and benefits plans.\n3. Participates in the development of compensation and benefits policy.\n4. Managing the Employee Stock Option plan.\n5. Annual planning, forecasting, and budgeting exercises for all direct costs for employees (salary and\nbenefits, annual increments, incentives, rewards, and awards programs).\n6. Annual Salary review exercise and administration of compensation review process cycle; off-cycle pay\nadjustments.\n7. Monitors compensation trends within the organization and provides analytics to support operational\nefficiency.\n8. Provide ongoing support to line managers and HR on operations matters related to compensation\n9. Compensation Programs: Keep abreast with the new trends and best practices in the C&B field.\n10. Provide support in Annual Reports, AGMs and other statutory requirements\n\nSuperpowers/ Skills that will help you succeed in this role:\n1. Specialist with a minimum of 6 years of experience in Compensation & Benefits.\n2. Specialized or cross-functional knowledge / relevant experience required by the position/role.\n3. In-depth knowledge of concepts &amp; principal of India compensation & benefits, employment acts,\nand other companies' compensation &amp; benefits programs.\n4. Data Analytics, Well-versed with MS Excel.\n\nEducation : Must be an MBA in Human Resource or any equivalent degree.\n","description":"<div>About Us: <span style=\"font-size: 14px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div>About the Team: Because you get an opportunity to make a difference, and have a great time doing</div><div>that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we</div><div>serve. We are successful, and our successes are rooted in our people's collective energy and</div><div>unwavering focus on the employees, and that's how it will always be change management in Human</div><div>Resources</div><div><br></div><div>About the role: This role will be responsible for supporting the implementation of a broad range of</div><div>reward practices and compliance policies for the organization. This role is a key subject matter expert of</div><div>the Compensation and Benefits functions locally; the role provides local insights, consultation, and advice</div><div>to Human Resources Business Partners and senior business leaders as required. key responsibilities in</div><div>order of importance and specify the approximate amount of time, e.g. in % related to the typical business</div><div>cycle).</div><div><br></div><div>Expectations/ Requirements:</div><div>1. Compensation Benchmarking: Ensure external competitiveness of internal salary ranges by</div><div>benchmarking against comparators.</div><div>2. Conducts and analyses survey results to assist in comparing compensation and benefits plans.</div><div>3. Participates in the development of compensation and benefits policy.</div><div>4. Managing the Employee Stock Option plan.</div><div>5. Annual planning, forecasting, and budgeting exercises for all direct costs for employees (salary and</div><div>benefits, annual increments, incentives, rewards, and awards programs).</div><div>6. Annual Salary review exercise and administration of compensation review process cycle; off-cycle pay</div><div>adjustments.</div><div>7. Monitors compensation trends within the organization and provides analytics to support operational</div><div>efficiency.</div><div>8. Provide ongoing support to line managers and HR on operations matters related to compensation</div><div>9. Compensation Programs: Keep abreast with the new trends and best practices in the C&amp;B field.</div><div>10. Provide support in Annual Reports, AGMs and other statutory requirements</div><div><br></div><div>Superpowers/ Skills that will help you succeed in this role:</div><div>1. Specialist with a minimum of 6 years of experience in Compensation &amp; Benefits.</div><div>2. Specialized or cross-functional knowledge / relevant experience required by the position/role.</div><div>3. In-depth knowledge of concepts &amp;amp; principal of India compensation &amp; benefits, employment acts,</div><div>and other companies' compensation &amp;amp; benefits programs.</div><div>4. Data Analytics, Well-versed with MS Excel.</div><div><br></div><div>Education : Must be an MBA in Human Resource or any equivalent degree.</div>","id":"f116beef-d2f5-42f3-b706-cbbc67df6ba7","lists":[],"text":"Manager - Compensation & Benefits","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About Us: <span style=\"font-size: 14px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div>About the Team: Because you get an opportunity to make a difference, and have a great time doing</div><div>that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we</div><div>serve. We are successful, and our successes are rooted in our people's collective energy and</div><div>unwavering focus on the employees, and that's how it will always be change management in Human</div><div>Resources</div><div><br></div><div>About the role: This role will be responsible for supporting the implementation of a broad range of</div><div>reward practices and compliance policies for the organization. This role is a key subject matter expert of</div><div>the Compensation and Benefits functions locally; the role provides local insights, consultation, and advice</div><div>to Human Resources Business Partners and senior business leaders as required. key responsibilities in</div><div>order of importance and specify the approximate amount of time, e.g. in % related to the typical business</div><div>cycle).</div><div><br></div><div>Expectations/ Requirements:</div><div>1. Compensation Benchmarking: Ensure external competitiveness of internal salary ranges by</div><div>benchmarking against comparators.</div><div>2. Conducts and analyses survey results to assist in comparing compensation and benefits plans.</div><div>3. Participates in the development of compensation and benefits policy.</div><div>4. Managing the Employee Stock Option plan.</div><div>5. Annual planning, forecasting, and budgeting exercises for all direct costs for employees (salary and</div><div>benefits, annual increments, incentives, rewards, and awards programs).</div><div>6. Annual Salary review exercise and administration of compensation review process cycle; off-cycle pay</div><div>adjustments.</div><div>7. Monitors compensation trends within the organization and provides analytics to support operational</div><div>efficiency.</div><div>8. Provide ongoing support to line managers and HR on operations matters related to compensation</div><div>9. Compensation Programs: Keep abreast with the new trends and best practices in the C&amp;B field.</div><div>10. Provide support in Annual Reports, AGMs and other statutory requirements</div><div><br></div><div>Superpowers/ Skills that will help you succeed in this role:</div><div>1. Specialist with a minimum of 6 years of experience in Compensation &amp; Benefits.</div><div>2. Specialized or cross-functional knowledge / relevant experience required by the position/role.</div><div>3. In-depth knowledge of concepts &amp;amp; principal of India compensation &amp; benefits, employment acts,</div><div>and other companies' compensation &amp;amp; benefits programs.</div><div>4. Data Analytics, Well-versed with MS Excel.</div><div><br></div><div>Education : Must be an MBA in Human Resource or any equivalent degree.</div>","descriptionBodyPlain":"About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Team: Because you get an opportunity to make a difference, and have a great time doing\nthat. You are challenged and encouraged here to do stuff that is meaningful for you and for those we\nserve. We are successful, and our successes are rooted in our people's collective energy and\nunwavering focus on the employees, and that's how it will always be change management in Human\nResources\n\nAbout the role: This role will be responsible for supporting the implementation of a broad range of\nreward practices and compliance policies for the organization. This role is a key subject matter expert of\nthe Compensation and Benefits functions locally; the role provides local insights, consultation, and advice\nto Human Resources Business Partners and senior business leaders as required. key responsibilities in\norder of importance and specify the approximate amount of time, e.g. in % related to the typical business\ncycle).\n\nExpectations/ Requirements:\n1. Compensation Benchmarking: Ensure external competitiveness of internal salary ranges by\nbenchmarking against comparators.\n2. Conducts and analyses survey results to assist in comparing compensation and benefits plans.\n3. Participates in the development of compensation and benefits policy.\n4. Managing the Employee Stock Option plan.\n5. Annual planning, forecasting, and budgeting exercises for all direct costs for employees (salary and\nbenefits, annual increments, incentives, rewards, and awards programs).\n6. Annual Salary review exercise and administration of compensation review process cycle; off-cycle pay\nadjustments.\n7. Monitors compensation trends within the organization and provides analytics to support operational\nefficiency.\n8. Provide ongoing support to line managers and HR on operations matters related to compensation\n9. Compensation Programs: Keep abreast with the new trends and best practices in the C&B field.\n10. Provide support in Annual Reports, AGMs and other statutory requirements\n\nSuperpowers/ Skills that will help you succeed in this role:\n1. Specialist with a minimum of 6 years of experience in Compensation & Benefits.\n2. Specialized or cross-functional knowledge / relevant experience required by the position/role.\n3. In-depth knowledge of concepts &amp; principal of India compensation & benefits, employment acts,\nand other companies' compensation &amp; benefits programs.\n4. Data Analytics, Well-versed with MS Excel.\n\nEducation : Must be an MBA in Human Resource or any equivalent degree.\n","hostedUrl":"https://jobs.lever.co/paytm/f116beef-d2f5-42f3-b706-cbbc67df6ba7","applyUrl":"https://jobs.lever.co/paytm/f116beef-d2f5-42f3-b706-cbbc67df6ba7/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Enabling","location":"Mumbai, Maharashtra","team":"PML - Risk & Compliances","allLocations":["Mumbai, Maharashtra"]},"createdAt":1788437603510,"descriptionPlain":"Job Overview\nLead and manage all aspects of risk management for Paytm Money's Market Risk and MTF operations, ensuring compliance with exchange regulations and protecting the company's financial health while facilitating optimal trading activity.\n \nPrincipal Accountabilities\n• Develop and implement risk management frameworks specifically tailored for stock market activities, including:\no Equity market risk (systematic and non-systematic)\no Derivatives market risk (futures, options)\no Margin Trading Funding (MTF) risk (client exposure and internal limits)\no Liquidity risk (ability to meet financial obligations)\n\n• Design and implement stress testing scenarios to assess portfolio resilience under various market conditions (volatility spikes, crashes, sector downturns).\n• Monitor real-time market data and key risk indicators (KRIs) to identify and proactively mitigate emerging risks.\n• Oversee risk limits for client positions and trading activities, ensuring adherence to position sizing and leverage guidelines.\n• Liaise with regulatory bodies and ensure timely reporting of market risk exposures and CTCL reporting\n \nMajor Challenges\n• Balancing risk mitigation with maximizing profitable trading opportunities for clients.\n• Adapting risk management strategies to respond to volatile market conditions and changing market dynamics.\n• Implementing effective risk controls for complex financial instruments and trading algorithms.\n• Maintaining a strong risk culture within the trading environment, balancing risk awareness with fostering a proactive trading approach.\n \nDecision\n• Internal Clients: Setting risk limits for client accounts, approving margin extensions.\n• External Clients: Negotiating risk parameters with clearing houses and other counterparties, managing credit risk associated with counterparty exposure\n","description":"<div><b>Job Overview</b></div><div><span style=\"font-size: 10.5pt;\">Lead and manage all aspects of risk management for Paytm Money's Market Risk and MTF operations, ensuring compliance with exchange regulations and protecting the company's financial health while facilitating optimal trading activity.</span></div><div><span style=\"font-size: 10.5pt;\">&nbsp;</span></div><div><b style=\"font-size: 10.5pt;\">Principal Accountabilities</b></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Develop and implement risk management frameworks specifically tailored for stock market activities, including:</span></div><div><span style=\"font-size: 10pt;\">o </span><span style=\"font-size: 10.5pt;\">Equity market risk (systematic and non-systematic)</span></div><div><span style=\"font-size: 10pt;\">o </span><span style=\"font-size: 10.5pt;\">Derivatives market risk (futures, options)</span></div><div><span style=\"font-size: 10pt;\">o </span><span style=\"font-size: 10.5pt;\">Margin Trading Funding (MTF) risk (client exposure and internal limits)</span></div><div><span style=\"font-size: 10pt;\">o </span><span style=\"font-size: 10.5pt;\">Liquidity risk (ability to meet financial obligations)</span></div><div><br></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Design and implement stress testing scenarios to assess portfolio resilience under various market conditions (volatility spikes, crashes, sector downturns).</span></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Monitor real-time market data and key risk indicators (KRIs) to identify and proactively mitigate emerging risks.</span></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Oversee risk limits for client positions and trading activities, ensuring adherence to position sizing and leverage guidelines.</span></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Liaise with regulatory bodies and ensure timely reporting of market risk exposures and CTCL reporting</span></div><div><span style=\"font-size: 10.5pt;\">&nbsp;</span></div><div><b style=\"font-size: 10.5pt;\">Major Challenges</b></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Balancing risk mitigation with maximizing profitable trading opportunities for clients.</span></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Adapting risk management strategies to respond to volatile market conditions and changing market dynamics.</span></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Implementing effective risk controls for complex financial instruments and trading algorithms.</span></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Maintaining a strong risk culture within the trading environment, balancing risk awareness with fostering a proactive trading approach.</span></div><div><span style=\"font-size: 10.5pt;\">&nbsp;</span></div><div><b style=\"font-size: 10.5pt;\">Decision</b></div><div><span style=\"font-size: 10pt;\">• </span><b style=\"font-size: 10.5pt;\">Internal Clients: </b><span style=\"font-size: 10.5pt;\">Setting risk limits for client accounts, approving margin extensions.</span></div><div><span style=\"font-size: 10pt;\">• </span><b style=\"font-size: 10.5pt;\">External Clients: </b><span style=\"font-size: 10.5pt;\">Negotiating risk parameters with clearing houses and other counterparties, managing credit risk associated with counterparty exposure</span></div>","id":"77434aa9-51b5-49ac-b8a8-bf27add66336","lists":[],"text":"Manager - Market Risk ( Broking industry preferred)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Job Overview</b></div><div><span style=\"font-size: 10.5pt;\">Lead and manage all aspects of risk management for Paytm Money's Market Risk and MTF operations, ensuring compliance with exchange regulations and protecting the company's financial health while facilitating optimal trading activity.</span></div><div><span style=\"font-size: 10.5pt;\">&nbsp;</span></div><div><b style=\"font-size: 10.5pt;\">Principal Accountabilities</b></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Develop and implement risk management frameworks specifically tailored for stock market activities, including:</span></div><div><span style=\"font-size: 10pt;\">o </span><span style=\"font-size: 10.5pt;\">Equity market risk (systematic and non-systematic)</span></div><div><span style=\"font-size: 10pt;\">o </span><span style=\"font-size: 10.5pt;\">Derivatives market risk (futures, options)</span></div><div><span style=\"font-size: 10pt;\">o </span><span style=\"font-size: 10.5pt;\">Margin Trading Funding (MTF) risk (client exposure and internal limits)</span></div><div><span style=\"font-size: 10pt;\">o </span><span style=\"font-size: 10.5pt;\">Liquidity risk (ability to meet financial obligations)</span></div><div><br></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Design and implement stress testing scenarios to assess portfolio resilience under various market conditions (volatility spikes, crashes, sector downturns).</span></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Monitor real-time market data and key risk indicators (KRIs) to identify and proactively mitigate emerging risks.</span></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Oversee risk limits for client positions and trading activities, ensuring adherence to position sizing and leverage guidelines.</span></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Liaise with regulatory bodies and ensure timely reporting of market risk exposures and CTCL reporting</span></div><div><span style=\"font-size: 10.5pt;\">&nbsp;</span></div><div><b style=\"font-size: 10.5pt;\">Major Challenges</b></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Balancing risk mitigation with maximizing profitable trading opportunities for clients.</span></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Adapting risk management strategies to respond to volatile market conditions and changing market dynamics.</span></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Implementing effective risk controls for complex financial instruments and trading algorithms.</span></div><div><span style=\"font-size: 10pt;\">• </span><span style=\"font-size: 10.5pt;\">Maintaining a strong risk culture within the trading environment, balancing risk awareness with fostering a proactive trading approach.</span></div><div><span style=\"font-size: 10.5pt;\">&nbsp;</span></div><div><b style=\"font-size: 10.5pt;\">Decision</b></div><div><span style=\"font-size: 10pt;\">• </span><b style=\"font-size: 10.5pt;\">Internal Clients: </b><span style=\"font-size: 10.5pt;\">Setting risk limits for client accounts, approving margin extensions.</span></div><div><span style=\"font-size: 10pt;\">• </span><b style=\"font-size: 10.5pt;\">External Clients: </b><span style=\"font-size: 10.5pt;\">Negotiating risk parameters with clearing houses and other counterparties, managing credit risk associated with counterparty exposure</span></div>","descriptionBodyPlain":"Job Overview\nLead and manage all aspects of risk management for Paytm Money's Market Risk and MTF operations, ensuring compliance with exchange regulations and protecting the company's financial health while facilitating optimal trading activity.\n \nPrincipal Accountabilities\n• Develop and implement risk management frameworks specifically tailored for stock market activities, including:\no Equity market risk (systematic and non-systematic)\no Derivatives market risk (futures, options)\no Margin Trading Funding (MTF) risk (client exposure and internal limits)\no Liquidity risk (ability to meet financial obligations)\n\n• Design and implement stress testing scenarios to assess portfolio resilience under various market conditions (volatility spikes, crashes, sector downturns).\n• Monitor real-time market data and key risk indicators (KRIs) to identify and proactively mitigate emerging risks.\n• Oversee risk limits for client positions and trading activities, ensuring adherence to position sizing and leverage guidelines.\n• Liaise with regulatory bodies and ensure timely reporting of market risk exposures and CTCL reporting\n \nMajor Challenges\n• Balancing risk mitigation with maximizing profitable trading opportunities for clients.\n• Adapting risk management strategies to respond to volatile market conditions and changing market dynamics.\n• Implementing effective risk controls for complex financial instruments and trading algorithms.\n• Maintaining a strong risk culture within the trading environment, balancing risk awareness with fostering a proactive trading approach.\n \nDecision\n• Internal Clients: Setting risk limits for client accounts, approving margin extensions.\n• External Clients: Negotiating risk parameters with clearing houses and other counterparties, managing credit risk associated with counterparty exposure\n","hostedUrl":"https://jobs.lever.co/paytm/77434aa9-51b5-49ac-b8a8-bf27add66336","applyUrl":"https://jobs.lever.co/paytm/77434aa9-51b5-49ac-b8a8-bf27add66336/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Purchase","location":"Noida, Uttar Pradesh","team":"Non IT Purchase","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1782902061311,"descriptionPlain":"Role Overview:\n\nThe Procurement Manager / Senior Manager will be responsible for strategic\nsourcing, vendor management, contract negotiations, and procurement operations across Administration, Human Resources, and Insurance categories. The role is responsible for delivering cost efficiencies, ensuring service quality, managing supplier risks, and supporting business objectives through effective procurement practices and stakeholder engagement.\n\nKey Responsibilities:\n1. Procurement &amp; Category Management\n Lead procurement for Admin, HR, offsite events, travel, Insurance etc.\n Drive sourcing strategies, vendor selection, and commercial negotiations.\n Ensure timely PR-to-PO cycle management and adherence to procurement\npolicies.\n\n2. E-Auction &amp; Strategic Sourcing\n Plan and execute e-auctions/RFQs to drive competitive pricing and\ntransparency.\n Identify suitable categories for e-auctions and maximize cost savings.\n Analyze bid data and finalize vendors based on techno-commercial\nevaluation.\n\n3. Vendor Management &amp; Development\n Identify, evaluate, and onboard new vendors.\n Maintain strong vendor relationships and monitor performance (SLAs/KPIs).\n Drive competitive bidding and cost benchmarking across categories.\n\n4. Commercial &amp; Contract Management\n Lead commercial negotiations to achieve cost savings and value optimization.\n Draft, review, and finalize contracts/agreements in coordination with legal\nteams.\n Ensure compliance with organizational policies and audit requirements.\n\n5. Stakeholder Management\n Collaborate with internal teams (Admin, HR, Business, Finance) to\nunderstand requirements.\n Provide procurement advisory and ensure alignment with business objectives.\n\n6. Process, ERP &amp; Governance\n Manage end-to-end procurement lifecycle on ERP platforms (PR creation, PO\nissuance etc).\n Monitor PR/PO aging and drive timely closures.\n Drive process improvements and automation initiatives.\n\nKey Requirements:\n 8–12+ years of relevant experience in procurement.\n Proven track record in negotiations and cost optimization.\n Good understanding of contract management and compliance.\n Strong analytical and stakeholder management skills.\n\nKey Skills:\n Commercial Negotiation\n Vendor Management\n Contract Management\n Strategic Sourcing\n Stakeholder Management\n Cost Optimization\n Process Excellence\n\nKey Relevant experience\nAdministration Procurement:\n- Manage procurement and supplier relationships for:\n- Facility management services\n- Housekeeping, security, and manpower services\n- Office supplies and stationery\n- Travel and transportation services\n- Guest house and accommodation services\n- Cafeteria and catering services\n- Office furniture and equipment\n- Maintenance contracts (AMC)\n- Utilities and infrastructure-related services\n- Corporate events and employee services\n\nHR Procurement:\n- Manage sourcing and vendor relationships for:\n- Recruitment agencies and staffing partners\n- Learning and development programs\n- Training and certification providers\n- Employee engagement and wellness programs\n- Background verification services\n- HR technology platforms and software\n- Payroll and outsourced HR services\n- Assessment and talent management tools\n- Event management and employee communication services\n\nInsurance Procurement Management:\n- Lead procurement and renewal of corporate insurance programs.\n- Coordinate with brokers and insurers to obtain competitive coverage and pricing.\n- Manage procurement of:\n- Group Medical Insurance\n- Group Personal Accident\n","description":"<div>Role Overview:</div><div><br></div><div>The Procurement Manager / Senior Manager will be responsible for strategic</div><div>sourcing, vendor management, contract negotiations, and procurement operations across Administration, Human Resources, and Insurance categories. The role is responsible for delivering cost efficiencies, ensuring service quality, managing supplier risks, and supporting business objectives through effective procurement practices and stakeholder engagement.</div><div><br></div><div>Key Responsibilities:</div><div>1. Procurement &amp;amp; Category Management</div><div> Lead procurement for Admin, HR, offsite events, travel, Insurance etc.</div><div> Drive sourcing strategies, vendor selection, and commercial negotiations.</div><div> Ensure timely PR-to-PO cycle management and adherence to procurement</div><div>policies.</div><div><br></div><div>2. E-Auction &amp;amp; Strategic Sourcing</div><div> Plan and execute e-auctions/RFQs to drive competitive pricing and</div><div>transparency.</div><div> Identify suitable categories for e-auctions and maximize cost savings.</div><div> Analyze bid data and finalize vendors based on techno-commercial</div><div>evaluation.</div><div><br></div><div>3. Vendor Management &amp;amp; Development</div><div> Identify, evaluate, and onboard new vendors.</div><div> Maintain strong vendor relationships and monitor performance (SLAs/KPIs).</div><div> Drive competitive bidding and cost benchmarking across categories.</div><div><br></div><div>4. Commercial &amp;amp; Contract Management</div><div> Lead commercial negotiations to achieve cost savings and value optimization.</div><div> Draft, review, and finalize contracts/agreements in coordination with legal</div><div>teams.</div><div> Ensure compliance with organizational policies and audit requirements.</div><div><br></div><div>5. Stakeholder Management</div><div> Collaborate with internal teams (Admin, HR, Business, Finance) to</div><div>understand requirements.</div><div> Provide procurement advisory and ensure alignment with business objectives.</div><div><br></div><div>6. Process, ERP &amp;amp; Governance</div><div> Manage end-to-end procurement lifecycle on ERP platforms (PR creation, PO</div><div>issuance etc).</div><div> Monitor PR/PO aging and drive timely closures.</div><div> Drive process improvements and automation initiatives.</div><div><br></div><div>Key Requirements:</div><div> 8–12+ years of relevant experience in procurement.</div><div> Proven track record in negotiations and cost optimization.</div><div> Good understanding of contract management and compliance.</div><div> Strong analytical and stakeholder management skills.</div><div><br></div><div>Key Skills:</div><div> Commercial Negotiation</div><div> Vendor Management</div><div> Contract Management</div><div> Strategic Sourcing</div><div> Stakeholder Management</div><div> Cost Optimization</div><div> Process Excellence</div><div><br></div><div>Key Relevant experience</div><div>Administration Procurement:</div><div>- Manage procurement and supplier relationships for:</div><div>- Facility management services</div><div>- Housekeeping, security, and manpower services</div><div>- Office supplies and stationery</div><div>- Travel and transportation services</div><div>- Guest house and accommodation services</div><div>- Cafeteria and catering services</div><div>- Office furniture and equipment</div><div>- Maintenance contracts (AMC)</div><div>- Utilities and infrastructure-related services</div><div>- Corporate events and employee services</div><div><br></div><div>HR Procurement:</div><div>- Manage sourcing and vendor relationships for:</div><div>- Recruitment agencies and staffing partners</div><div>- Learning and development programs</div><div>- Training and certification providers</div><div>- Employee engagement and wellness programs</div><div>- Background verification services</div><div>- HR technology platforms and software</div><div>- Payroll and outsourced HR services</div><div>- Assessment and talent management tools</div><div>- Event management and employee communication services</div><div><br></div><div>Insurance Procurement Management:</div><div>- Lead procurement and renewal of corporate insurance programs.</div><div>- Coordinate with brokers and insurers to obtain competitive coverage and pricing.</div><div>- Manage procurement of:</div><div>- Group Medical Insurance</div><div>- Group Personal Accident</div>","id":"7fb9f365-2a5e-451b-9d3b-7c12156ba3d8","lists":[],"text":"Manager/SM– Procurement (Admin, HR & Insurance)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Role Overview:</div><div><br></div><div>The Procurement Manager / Senior Manager will be responsible for strategic</div><div>sourcing, vendor management, contract negotiations, and procurement operations across Administration, Human Resources, and Insurance categories. The role is responsible for delivering cost efficiencies, ensuring service quality, managing supplier risks, and supporting business objectives through effective procurement practices and stakeholder engagement.</div><div><br></div><div>Key Responsibilities:</div><div>1. Procurement &amp;amp; Category Management</div><div> Lead procurement for Admin, HR, offsite events, travel, Insurance etc.</div><div> Drive sourcing strategies, vendor selection, and commercial negotiations.</div><div> Ensure timely PR-to-PO cycle management and adherence to procurement</div><div>policies.</div><div><br></div><div>2. E-Auction &amp;amp; Strategic Sourcing</div><div> Plan and execute e-auctions/RFQs to drive competitive pricing and</div><div>transparency.</div><div> Identify suitable categories for e-auctions and maximize cost savings.</div><div> Analyze bid data and finalize vendors based on techno-commercial</div><div>evaluation.</div><div><br></div><div>3. Vendor Management &amp;amp; Development</div><div> Identify, evaluate, and onboard new vendors.</div><div> Maintain strong vendor relationships and monitor performance (SLAs/KPIs).</div><div> Drive competitive bidding and cost benchmarking across categories.</div><div><br></div><div>4. Commercial &amp;amp; Contract Management</div><div> Lead commercial negotiations to achieve cost savings and value optimization.</div><div> Draft, review, and finalize contracts/agreements in coordination with legal</div><div>teams.</div><div> Ensure compliance with organizational policies and audit requirements.</div><div><br></div><div>5. Stakeholder Management</div><div> Collaborate with internal teams (Admin, HR, Business, Finance) to</div><div>understand requirements.</div><div> Provide procurement advisory and ensure alignment with business objectives.</div><div><br></div><div>6. Process, ERP &amp;amp; Governance</div><div> Manage end-to-end procurement lifecycle on ERP platforms (PR creation, PO</div><div>issuance etc).</div><div> Monitor PR/PO aging and drive timely closures.</div><div> Drive process improvements and automation initiatives.</div><div><br></div><div>Key Requirements:</div><div> 8–12+ years of relevant experience in procurement.</div><div> Proven track record in negotiations and cost optimization.</div><div> Good understanding of contract management and compliance.</div><div> Strong analytical and stakeholder management skills.</div><div><br></div><div>Key Skills:</div><div> Commercial Negotiation</div><div> Vendor Management</div><div> Contract Management</div><div> Strategic Sourcing</div><div> Stakeholder Management</div><div> Cost Optimization</div><div> Process Excellence</div><div><br></div><div>Key Relevant experience</div><div>Administration Procurement:</div><div>- Manage procurement and supplier relationships for:</div><div>- Facility management services</div><div>- Housekeeping, security, and manpower services</div><div>- Office supplies and stationery</div><div>- Travel and transportation services</div><div>- Guest house and accommodation services</div><div>- Cafeteria and catering services</div><div>- Office furniture and equipment</div><div>- Maintenance contracts (AMC)</div><div>- Utilities and infrastructure-related services</div><div>- Corporate events and employee services</div><div><br></div><div>HR Procurement:</div><div>- Manage sourcing and vendor relationships for:</div><div>- Recruitment agencies and staffing partners</div><div>- Learning and development programs</div><div>- Training and certification providers</div><div>- Employee engagement and wellness programs</div><div>- Background verification services</div><div>- HR technology platforms and software</div><div>- Payroll and outsourced HR services</div><div>- Assessment and talent management tools</div><div>- Event management and employee communication services</div><div><br></div><div>Insurance Procurement Management:</div><div>- Lead procurement and renewal of corporate insurance programs.</div><div>- Coordinate with brokers and insurers to obtain competitive coverage and pricing.</div><div>- Manage procurement of:</div><div>- Group Medical Insurance</div><div>- Group Personal Accident</div>","descriptionBodyPlain":"Role Overview:\n\nThe Procurement Manager / Senior Manager will be responsible for strategic\nsourcing, vendor management, contract negotiations, and procurement operations across Administration, Human Resources, and Insurance categories. The role is responsible for delivering cost efficiencies, ensuring service quality, managing supplier risks, and supporting business objectives through effective procurement practices and stakeholder engagement.\n\nKey Responsibilities:\n1. Procurement &amp; Category Management\n Lead procurement for Admin, HR, offsite events, travel, Insurance etc.\n Drive sourcing strategies, vendor selection, and commercial negotiations.\n Ensure timely PR-to-PO cycle management and adherence to procurement\npolicies.\n\n2. E-Auction &amp; Strategic Sourcing\n Plan and execute e-auctions/RFQs to drive competitive pricing and\ntransparency.\n Identify suitable categories for e-auctions and maximize cost savings.\n Analyze bid data and finalize vendors based on techno-commercial\nevaluation.\n\n3. Vendor Management &amp; Development\n Identify, evaluate, and onboard new vendors.\n Maintain strong vendor relationships and monitor performance (SLAs/KPIs).\n Drive competitive bidding and cost benchmarking across categories.\n\n4. Commercial &amp; Contract Management\n Lead commercial negotiations to achieve cost savings and value optimization.\n Draft, review, and finalize contracts/agreements in coordination with legal\nteams.\n Ensure compliance with organizational policies and audit requirements.\n\n5. Stakeholder Management\n Collaborate with internal teams (Admin, HR, Business, Finance) to\nunderstand requirements.\n Provide procurement advisory and ensure alignment with business objectives.\n\n6. Process, ERP &amp; Governance\n Manage end-to-end procurement lifecycle on ERP platforms (PR creation, PO\nissuance etc).\n Monitor PR/PO aging and drive timely closures.\n Drive process improvements and automation initiatives.\n\nKey Requirements:\n 8–12+ years of relevant experience in procurement.\n Proven track record in negotiations and cost optimization.\n Good understanding of contract management and compliance.\n Strong analytical and stakeholder management skills.\n\nKey Skills:\n Commercial Negotiation\n Vendor Management\n Contract Management\n Strategic Sourcing\n Stakeholder Management\n Cost Optimization\n Process Excellence\n\nKey Relevant experience\nAdministration Procurement:\n- Manage procurement and supplier relationships for:\n- Facility management services\n- Housekeeping, security, and manpower services\n- Office supplies and stationery\n- Travel and transportation services\n- Guest house and accommodation services\n- Cafeteria and catering services\n- Office furniture and equipment\n- Maintenance contracts (AMC)\n- Utilities and infrastructure-related services\n- Corporate events and employee services\n\nHR Procurement:\n- Manage sourcing and vendor relationships for:\n- Recruitment agencies and staffing partners\n- Learning and development programs\n- Training and certification providers\n- Employee engagement and wellness programs\n- Background verification services\n- HR technology platforms and software\n- Payroll and outsourced HR services\n- Assessment and talent management tools\n- Event management and employee communication services\n\nInsurance Procurement Management:\n- Lead procurement and renewal of corporate insurance programs.\n- Coordinate with brokers and insurers to obtain competitive coverage and pricing.\n- Manage procurement of:\n- Group Medical Insurance\n- Group Personal Accident\n","hostedUrl":"https://jobs.lever.co/paytm/7fb9f365-2a5e-451b-9d3b-7c12156ba3d8","applyUrl":"https://jobs.lever.co/paytm/7fb9f365-2a5e-451b-9d3b-7c12156ba3d8/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Noida, Uttar Pradesh","team":"Lending Collections","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1778004932116,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 12+  years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: Graduation/ Post Graduation preferred.\n","description":"<div><b>About Us:&nbsp;</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team: </b>Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role: </b>Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 12+  years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div><b>Education:</b> Graduation/ Post Graduation preferred.</div>","id":"29e9e3b7-9fc2-450a-a13f-1735b3711475","lists":[],"text":"National Collection Manager- Delhi","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:&nbsp;</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div>&nbsp;</div><div><b>About the team: </b>Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role: </b>Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div><br></div><div>1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.&nbsp;</div><div>2. Ensured documented feedback.&nbsp;</div><div>3. Ensure Adequate feet on Street availability/bucket wise /segment wise.&nbsp;</div><div>4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.&nbsp;</div><div>5. Monitoring performance against set parameters and weekly review with Collection executives.&nbsp;</div><div>6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.&nbsp;</div><div>7. Support Collection officers in legal /Police issues/Collection Activities.</div><div>&nbsp;</div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>&nbsp;</div><div>1. People Management Skills.</div><div>2. More than 12+  years of relevant experience in Collections role.</div><div>3. Demonstrated Success and achievement orientation.&nbsp;</div><div>4. Excellent Communication Skills.&nbsp;</div><div>5. Negotiations skills - strong bias for driving results in a High performance environment.&nbsp;</div><div>6. Strong Relationship and Leadership skills.&nbsp;</div><div>7. Working Knowledge of Computers.</div><div><br></div><div><b>Education:</b> Graduation/ Post Graduation preferred.</div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n \nAbout the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance.\n \nExpectations/ Requirements:\n\n1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. \n2. Ensured documented feedback. \n3. Ensure Adequate feet on Street availability/bucket wise /segment wise. \n4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. \n5. Monitoring performance against set parameters and weekly review with Collection executives. \n6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. \n7. Support Collection officers in legal /Police issues/Collection Activities.\n \nSuperpowers/ Skills that will help you succeed in this role:\n \n1. People Management Skills.\n2. More than 12+  years of relevant experience in Collections role.\n3. Demonstrated Success and achievement orientation. \n4. Excellent Communication Skills. \n5. Negotiations skills - strong bias for driving results in a High performance environment. \n6. Strong Relationship and Leadership skills. \n7. Working Knowledge of Computers.\n\nEducation: Graduation/ Post Graduation preferred.\n","hostedUrl":"https://jobs.lever.co/paytm/29e9e3b7-9fc2-450a-a13f-1735b3711475","applyUrl":"https://jobs.lever.co/paytm/29e9e3b7-9fc2-450a-a13f-1735b3711475/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Admin","location":"Luxembourg","team":"Operations & Support","allLocations":["Luxembourg"]},"createdAt":1790054906290,"descriptionPlain":"\nAbout Paytm Europe\nMerchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A. is a CSSF-authorised Payment Institution in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into other major European markets. We are building the team and organisation from the ground up, creating an opportunity for people who want to take ownership and help shape how we work.\n\nRole Purpose\nWe are looking for a highly organised, proactive Office Administrator & Executive Assistant to help keep Paytm Europe running smoothly as we build and grow. This is a broad, hands-on role combining executive support to the CEO with general office administration, purchasing and procurement administration, meeting coordination and day-to-day support for the wider team. You will be someone who sees what needs doing and gets it done.\n\nKey Responsibilities\n\nExecutive & Team Support\n- Provide day-to-day administrative and PA support to the CEO.\n- Coordinate meetings, appointments, travel and related arrangements.\n- Support preparation and organisation of meetings, documents and follow-up actions.\n- Assist the wider leadership team with administrative requirements where needed.\n\nOffice Administration\n- Manage the smooth day-to-day running of the Luxembourg office.\n- Coordinate office suppliers, equipment, facilities, deliveries and other services.\n- Maintain appropriate records, documents and administrative files.\n- Act as a practical first point of contact for everyday office matters.\n\nProcurement & Purchasing\n- Support purchasing and procurement administration across the business.\n- Obtain quotations, coordinate suppliers and complete procurement templates and supporting documentation.\n- Track purchase requests, approvals, orders, invoices and contracts.\n- Ensure procurement processes and approval requirements are followed.\n\nFinance & Administration Support\n- Coordinate invoices, expenses and supporting documentation with Finance.\n- Assist with onboarding new employees, equipment and workplace requirements.\n- Maintain simple trackers and help ensure administrative actions are completed on time.\n\nOrganisation & Coordination\n- Help organise internal and external meetings, company events and visitors.\n- Coordinate across Paytm Europe and colleagues in the wider Paytm organisation.\n- Identify administrative problems and take ownership of resolving them.\n\nIdeal Background\nYou may currently work as an Office Administrator, Executive Assistant, Personal Assistant, Team Assistant or in a similar coordination role. Experience in financial services or fintech is useful but less important than being highly organised, dependable and comfortable taking responsibility in a fast-moving environment.\n\nEssential Experience\n- Experience in office administration, executive support or a similar role.\n- Excellent organisational skills and attention to detail.\n- Strong written and verbal communication skills.\n- Comfortable managing multiple priorities and deadlines.\n- Confident using Microsoft Office and modern digital productivity tools.\n- Fluency in English; French is highly desirable.\n\nHighly Desirable\n- Experience supporting senior executives.\n- Experience with procurement, purchasing or invoice administration.\n- Experience in a regulated, financial services or technology environment.\n- Additional European languages.\n\nPersonal Attributes\nProactive, organised, discreet and dependable, with a strong service mentality and willingness to take ownership. Comfortable switching between supporting senior executives and handling the practical details that keep a growing business running effectively.\n\nMeasures of Success (First 12 Months)\n- Establish smooth and reliable office administration.\n- Provide effective day-to-day support to the CEO and leadership team.\n- Ensure procurement requests and documentation are completed accurately and promptly.\n- Build effective relationships with key suppliers and internal teams.\n- Create simple, efficient administrative processes as the organisation grows.\n- Become the person the team can rely on to get things organised and done.\n\nWhy This Role Matters\nWe are building Paytm Europe from the ground up. As the team grows, strong administration and organisation will be essential to keeping us fast, efficient and focused. This role will provide the practical backbone of our Luxembourg office, supporting the CEO and wider team and helping create an organisation that works well from day one.\n\n","description":"<div><br></div><div><b>About Paytm Europe</b></div><div>Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A. is a CSSF-authorised Payment Institution in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into other major European markets. We are building the team and organisation from the ground up, creating an opportunity for people who want to take ownership and help shape how we work.</div><div><br></div><div><b>Role Purpose</b></div><div>We are looking for a highly organised, proactive Office Administrator &amp; Executive Assistant to help keep Paytm Europe running smoothly as we build and grow. This is a broad, hands-on role combining executive support to the CEO with general office administration, purchasing and procurement administration, meeting coordination and day-to-day support for the wider team. You will be someone who sees what needs doing and gets it done.</div><div><br></div><div><b>Key Responsibilities</b></div><div><br></div><div><i>Executive &amp; Team Support</i></div><div>- Provide day-to-day administrative and PA support to the CEO.</div><div>- Coordinate meetings, appointments, travel and related arrangements.</div><div>- Support preparation and organisation of meetings, documents and follow-up actions.</div><div>- Assist the wider leadership team with administrative requirements where needed.</div><div><br></div><div><i>Office Administration</i></div><div>- Manage the smooth day-to-day running of the Luxembourg office.</div><div>- Coordinate office suppliers, equipment, facilities, deliveries and other services.</div><div>- Maintain appropriate records, documents and administrative files.</div><div>- Act as a practical first point of contact for everyday office matters.</div><div><br></div><div><i>Procurement &amp; Purchasing</i></div><div>- Support purchasing and procurement administration across the business.</div><div>- Obtain quotations, coordinate suppliers and complete procurement templates and supporting documentation.</div><div>- Track purchase requests, approvals, orders, invoices and contracts.</div><div>- Ensure procurement processes and approval requirements are followed.</div><div><br></div><div><i>Finance &amp; Administration Support</i></div><div>- Coordinate invoices, expenses and supporting documentation with Finance.</div><div>- Assist with onboarding new employees, equipment and workplace requirements.</div><div>- Maintain simple trackers and help ensure administrative actions are completed on time.</div><div><br></div><div><i>Organisation &amp; Coordination</i></div><div>- Help organise internal and external meetings, company events and visitors.</div><div>- Coordinate across Paytm Europe and colleagues in the wider Paytm organisation.</div><div>- Identify administrative problems and take ownership of resolving them.</div><div><br></div><div><b>Ideal Background</b></div><div>You may currently work as an Office Administrator, Executive Assistant, Personal Assistant, Team Assistant or in a similar coordination role. Experience in financial services or fintech is useful but less important than being highly organised, dependable and comfortable taking responsibility in a fast-moving environment.</div><div><br></div><div><b>Essential Experience</b></div><div>- Experience in office administration, executive support or a similar role.</div><div>- Excellent organisational skills and attention to detail.</div><div>- Strong written and verbal communication skills.</div><div>- Comfortable managing multiple priorities and deadlines.</div><div>- Confident using Microsoft Office and modern digital productivity tools.</div><div>- Fluency in English; French is highly desirable.</div><div><br></div><div><b>Highly Desirable</b></div><div>- Experience supporting senior executives.</div><div>- Experience with procurement, purchasing or invoice administration.</div><div>- Experience in a regulated, financial services or technology environment.</div><div>- Additional European languages.</div><div><br></div><div><b>Personal Attributes</b></div><div>Proactive, organised, discreet and dependable, with a strong service mentality and willingness to take ownership. Comfortable switching between supporting senior executives and handling the practical details that keep a growing business running effectively.</div><div><br></div><div><b>Measures of Success (First 12 Months)</b></div><div>- Establish smooth and reliable office administration.</div><div>- Provide effective day-to-day support to the CEO and leadership team.</div><div>- Ensure procurement requests and documentation are completed accurately and promptly.</div><div>- Build effective relationships with key suppliers and internal teams.</div><div>- Create simple, efficient administrative processes as the organisation grows.</div><div>- Become the person the team can rely on to get things organised and done.</div><div><br></div><div><b>Why This Role Matters</b></div><div>We are building Paytm Europe from the ground up. As the team grows, strong administration and organisation will be essential to keeping us fast, efficient and focused. This role will provide the practical backbone of our Luxembourg office, supporting the CEO and wider team and helping create an organisation that works well from day one.</div><div><br></div>","id":"c276e46b-70b3-41d7-843d-4487d392a3b4","lists":[],"text":"Office Administrator and Executive Assistant","country":"LU","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><br></div><div><b>About Paytm Europe</b></div><div>Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A. is a CSSF-authorised Payment Institution in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into other major European markets. We are building the team and organisation from the ground up, creating an opportunity for people who want to take ownership and help shape how we work.</div><div><br></div><div><b>Role Purpose</b></div><div>We are looking for a highly organised, proactive Office Administrator &amp; Executive Assistant to help keep Paytm Europe running smoothly as we build and grow. This is a broad, hands-on role combining executive support to the CEO with general office administration, purchasing and procurement administration, meeting coordination and day-to-day support for the wider team. You will be someone who sees what needs doing and gets it done.</div><div><br></div><div><b>Key Responsibilities</b></div><div><br></div><div><i>Executive &amp; Team Support</i></div><div>- Provide day-to-day administrative and PA support to the CEO.</div><div>- Coordinate meetings, appointments, travel and related arrangements.</div><div>- Support preparation and organisation of meetings, documents and follow-up actions.</div><div>- Assist the wider leadership team with administrative requirements where needed.</div><div><br></div><div><i>Office Administration</i></div><div>- Manage the smooth day-to-day running of the Luxembourg office.</div><div>- Coordinate office suppliers, equipment, facilities, deliveries and other services.</div><div>- Maintain appropriate records, documents and administrative files.</div><div>- Act as a practical first point of contact for everyday office matters.</div><div><br></div><div><i>Procurement &amp; Purchasing</i></div><div>- Support purchasing and procurement administration across the business.</div><div>- Obtain quotations, coordinate suppliers and complete procurement templates and supporting documentation.</div><div>- Track purchase requests, approvals, orders, invoices and contracts.</div><div>- Ensure procurement processes and approval requirements are followed.</div><div><br></div><div><i>Finance &amp; Administration Support</i></div><div>- Coordinate invoices, expenses and supporting documentation with Finance.</div><div>- Assist with onboarding new employees, equipment and workplace requirements.</div><div>- Maintain simple trackers and help ensure administrative actions are completed on time.</div><div><br></div><div><i>Organisation &amp; Coordination</i></div><div>- Help organise internal and external meetings, company events and visitors.</div><div>- Coordinate across Paytm Europe and colleagues in the wider Paytm organisation.</div><div>- Identify administrative problems and take ownership of resolving them.</div><div><br></div><div><b>Ideal Background</b></div><div>You may currently work as an Office Administrator, Executive Assistant, Personal Assistant, Team Assistant or in a similar coordination role. Experience in financial services or fintech is useful but less important than being highly organised, dependable and comfortable taking responsibility in a fast-moving environment.</div><div><br></div><div><b>Essential Experience</b></div><div>- Experience in office administration, executive support or a similar role.</div><div>- Excellent organisational skills and attention to detail.</div><div>- Strong written and verbal communication skills.</div><div>- Comfortable managing multiple priorities and deadlines.</div><div>- Confident using Microsoft Office and modern digital productivity tools.</div><div>- Fluency in English; French is highly desirable.</div><div><br></div><div><b>Highly Desirable</b></div><div>- Experience supporting senior executives.</div><div>- Experience with procurement, purchasing or invoice administration.</div><div>- Experience in a regulated, financial services or technology environment.</div><div>- Additional European languages.</div><div><br></div><div><b>Personal Attributes</b></div><div>Proactive, organised, discreet and dependable, with a strong service mentality and willingness to take ownership. Comfortable switching between supporting senior executives and handling the practical details that keep a growing business running effectively.</div><div><br></div><div><b>Measures of Success (First 12 Months)</b></div><div>- Establish smooth and reliable office administration.</div><div>- Provide effective day-to-day support to the CEO and leadership team.</div><div>- Ensure procurement requests and documentation are completed accurately and promptly.</div><div>- Build effective relationships with key suppliers and internal teams.</div><div>- Create simple, efficient administrative processes as the organisation grows.</div><div>- Become the person the team can rely on to get things organised and done.</div><div><br></div><div><b>Why This Role Matters</b></div><div>We are building Paytm Europe from the ground up. As the team grows, strong administration and organisation will be essential to keeping us fast, efficient and focused. This role will provide the practical backbone of our Luxembourg office, supporting the CEO and wider team and helping create an organisation that works well from day one.</div><div><br></div>","descriptionBodyPlain":"\nAbout Paytm Europe\nMerchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A. is a CSSF-authorised Payment Institution in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into other major European markets. We are building the team and organisation from the ground up, creating an opportunity for people who want to take ownership and help shape how we work.\n\nRole Purpose\nWe are looking for a highly organised, proactive Office Administrator & Executive Assistant to help keep Paytm Europe running smoothly as we build and grow. This is a broad, hands-on role combining executive support to the CEO with general office administration, purchasing and procurement administration, meeting coordination and day-to-day support for the wider team. You will be someone who sees what needs doing and gets it done.\n\nKey Responsibilities\n\nExecutive & Team Support\n- Provide day-to-day administrative and PA support to the CEO.\n- Coordinate meetings, appointments, travel and related arrangements.\n- Support preparation and organisation of meetings, documents and follow-up actions.\n- Assist the wider leadership team with administrative requirements where needed.\n\nOffice Administration\n- Manage the smooth day-to-day running of the Luxembourg office.\n- Coordinate office suppliers, equipment, facilities, deliveries and other services.\n- Maintain appropriate records, documents and administrative files.\n- Act as a practical first point of contact for everyday office matters.\n\nProcurement & Purchasing\n- Support purchasing and procurement administration across the business.\n- Obtain quotations, coordinate suppliers and complete procurement templates and supporting documentation.\n- Track purchase requests, approvals, orders, invoices and contracts.\n- Ensure procurement processes and approval requirements are followed.\n\nFinance & Administration Support\n- Coordinate invoices, expenses and supporting documentation with Finance.\n- Assist with onboarding new employees, equipment and workplace requirements.\n- Maintain simple trackers and help ensure administrative actions are completed on time.\n\nOrganisation & Coordination\n- Help organise internal and external meetings, company events and visitors.\n- Coordinate across Paytm Europe and colleagues in the wider Paytm organisation.\n- Identify administrative problems and take ownership of resolving them.\n\nIdeal Background\nYou may currently work as an Office Administrator, Executive Assistant, Personal Assistant, Team Assistant or in a similar coordination role. Experience in financial services or fintech is useful but less important than being highly organised, dependable and comfortable taking responsibility in a fast-moving environment.\n\nEssential Experience\n- Experience in office administration, executive support or a similar role.\n- Excellent organisational skills and attention to detail.\n- Strong written and verbal communication skills.\n- Comfortable managing multiple priorities and deadlines.\n- Confident using Microsoft Office and modern digital productivity tools.\n- Fluency in English; French is highly desirable.\n\nHighly Desirable\n- Experience supporting senior executives.\n- Experience with procurement, purchasing or invoice administration.\n- Experience in a regulated, financial services or technology environment.\n- Additional European languages.\n\nPersonal Attributes\nProactive, organised, discreet and dependable, with a strong service mentality and willingness to take ownership. Comfortable switching between supporting senior executives and handling the practical details that keep a growing business running effectively.\n\nMeasures of Success (First 12 Months)\n- Establish smooth and reliable office administration.\n- Provide effective day-to-day support to the CEO and leadership team.\n- Ensure procurement requests and documentation are completed accurately and promptly.\n- Build effective relationships with key suppliers and internal teams.\n- Create simple, efficient administrative processes as the organisation grows.\n- Become the person the team can rely on to get things organised and done.\n\nWhy This Role Matters\nWe are building Paytm Europe from the ground up. As the team grows, strong administration and organisation will be essential to keeping us fast, efficient and focused. This role will provide the practical backbone of our Luxembourg office, supporting the CEO and wider team and helping create an organisation that works well from day one.\n\n","hostedUrl":"https://jobs.lever.co/paytm/c276e46b-70b3-41d7-843d-4487d392a3b4","applyUrl":"https://jobs.lever.co/paytm/c276e46b-70b3-41d7-843d-4487d392a3b4/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Bangalore, Karnataka","team":"Paytm Ads","allLocations":["Bangalore, Karnataka"]},"createdAt":1789623657038,"descriptionPlain":"About the Role\n\nWe are looking for a commercially driven Partnerships Manager to build and scale new monetization channels through strategic partnerships.\nThe role will be responsible for identifying, negotiating, launching, and growing partnerships across third-party publishers, affiliate partners, advertising platforms, research companies, and other ecosystem partners.\nThis is a hands-on role spanning the entire partnership lifecycle — from identifying the right partners and negotiating commercials to contracting, product/tech integration, launch, and ongoing revenue growth.\nThe ideal candidate will have a strong understanding of digital monetization and have previously created or scaled revenue channels through partnerships, rather than simply managing existing partner relationships.\n\nWhat You Will Do\n\n1. Build the 3P Publisher Business\nIdentify and build relationships with third-party publishers/platforms with monetizable inventory.\nDevelop the partnership proposition, commercial model, and go-to-market approach for bringing publishers onto the platform.\nEvaluate publisher opportunities based on inventory quality, scale, monetization potential, economics, and strategic fit.\nOwn the partner lifecycle from initial outreach and commercial discussions through integration, launch, and scale.\nWork closely with Product, Engineering, Ad Operations, Data, and other teams to onboard and scale publisher partners.\n\n2. Build New Monetization Partnerships\nIdentify and develop partnerships across multiple areas, including:\nAdvertising / AdTech partners\nThird-party publishers\nAffiliate / commerce partners\nMarket research and survey companies\nDemand- and supply-side platforms\nOther emerging monetization partners and platforms\n\n3. Commercial Negotiations & Deal Closure\nLead commercial discussions with prospective and existing partners.\nStructure commercials, revenue shares, pricing, and incentive mechanisms that create sustainable economics for both parties.\nNegotiate contracts, commercials, SLAs, and other partnership terms.\nWork closely with Legal, Finance, and other internal teams to close agreements and get partnerships live.\nOwn the commercial relationship throughout the partnership lifecycle.\n\n4. Grow and Monetize Existing Partnerships\nDevelop relationships with existing partners and identify opportunities for incremental revenue and business growth.\nTrack partner performance and identify opportunities to improve revenue, yield, volume, and margins.\nBuild joint business plans with strategic partners.\nIdentify new use cases, inventory, products, or geographies that can expand the partnership.\nAct as the commercial owner for the partner relationship.\n\nWhat We're Looking For\n\nMust-Have\n\n7–10 years of experience in partnerships, business development, monetization, AdTech, affiliate, digital media, publisher partnerships, or related areas.\nStrong experience in building revenue/monetization channels through external partnerships.\nExperience working directly with publishers, advertising partners, affiliate platforms, research companies, AdTech companies, or other digital ecosystem players.\nDemonstrated ability to identify, negotiate, and close commercial partnerships.\nStrong commercial understanding, with the ability to discuss revenue share, pricing, margins, yield, incentives, and business economics.\nExperience taking partnerships from concept → negotiation → contract → integration → launch → scale.\nComfortable working cross-functionally with Product, Engineering, Legal, Finance, Operations, and Sales.\nStrong analytical and problem-solving skills, with the ability to use data to identify opportunities and improve partner economics.\nExcellent communication, stakeholder management, and negotiation skills.\n\nGood to Have\nExperience in AdTech / digital advertising / publisher monetization.\nExperience with 3P publisher ecosystems and advertising inventory monetization.\nExperience with rewarded advertising, offerwalls, surveys/research, affiliate commerce, or performance marketing.\nExisting relationships across publishers, AdTech platforms, research companies, or affiliate ecosystems.\nExperience working in a high-growth environment where partnerships need to be built from scratch rather than managed through an established playbook.\n","description":"<div><b>About the Role</b></div><div><br></div><div>We are looking for a commercially driven <b>Partnerships Manager</b> to build and scale new monetization channels through strategic partnerships.</div><div>The role will be responsible for identifying, negotiating, launching, and growing partnerships across third-party publishers, affiliate partners, advertising platforms, research companies, and other ecosystem partners.</div><div>This is a hands-on role spanning the entire partnership lifecycle — from identifying the right partners and negotiating commercials to contracting, product/tech integration, launch, and ongoing revenue growth.</div><div>The ideal candidate will have a strong understanding of digital monetization and have previously created or scaled revenue channels through partnerships, rather than simply managing existing partner relationships.</div><div><br></div><div><b>What You Will Do</b></div><div><br></div><div><b>1. Build the 3P Publisher Business</b></div><div>Identify and build relationships with third-party publishers/platforms with monetizable inventory.</div><div>Develop the partnership proposition, commercial model, and go-to-market approach for bringing publishers onto the platform.</div><div>Evaluate publisher opportunities based on inventory quality, scale, monetization potential, economics, and strategic fit.</div><div>Own the partner lifecycle from initial outreach and commercial discussions through integration, launch, and scale.</div><div>Work closely with Product, Engineering, Ad Operations, Data, and other teams to onboard and scale publisher partners.</div><div><br></div><div><b>2. Build New Monetization Partnerships</b></div><div>Identify and develop partnerships across multiple areas, including:</div><div>Advertising / AdTech partners</div><div>Third-party publishers</div><div>Affiliate / commerce partners</div><div>Market research and survey companies</div><div>Demand- and supply-side platforms</div><div>Other emerging monetization partners and platforms</div><div><br></div><div><b>3. Commercial Negotiations &amp; Deal Closure</b></div><div>Lead commercial discussions with prospective and existing partners.</div><div>Structure commercials, revenue shares, pricing, and incentive mechanisms that create sustainable economics for both parties.</div><div>Negotiate contracts, commercials, SLAs, and other partnership terms.</div><div>Work closely with Legal, Finance, and other internal teams to close agreements and get partnerships live.</div><div>Own the commercial relationship throughout the partnership lifecycle.</div><div><br></div><div><b>4. Grow and Monetize Existing Partnerships</b></div><div>Develop relationships with existing partners and identify opportunities for incremental revenue and business growth.</div><div>Track partner performance and identify opportunities to improve revenue, yield, volume, and margins.</div><div>Build joint business plans with strategic partners.</div><div>Identify new use cases, inventory, products, or geographies that can expand the partnership.</div><div>Act as the commercial owner for the partner relationship.</div><div><br></div><div><b>What We're Looking For</b></div><div><br></div><div><b>Must-Have</b></div><div><br></div><div>7–10 years of experience in partnerships, business development, monetization, AdTech, affiliate, digital media, publisher partnerships, or related areas.</div><div>Strong experience in building revenue/monetization channels through external partnerships.</div><div>Experience working directly with publishers, advertising partners, affiliate platforms, research companies, AdTech companies, or other digital ecosystem players.</div><div>Demonstrated ability to identify, negotiate, and close commercial partnerships.</div><div>Strong commercial understanding, with the ability to discuss revenue share, pricing, margins, yield, incentives, and business economics.</div><div>Experience taking partnerships from concept → negotiation → contract → integration → launch → scale.</div><div>Comfortable working cross-functionally with Product, Engineering, Legal, Finance, Operations, and Sales.</div><div>Strong analytical and problem-solving skills, with the ability to use data to identify opportunities and improve partner economics.</div><div>Excellent communication, stakeholder management, and negotiation skills.</div><div><br></div><div><b>Good to Have</b></div><div>Experience in AdTech / digital advertising / publisher monetization.</div><div>Experience with 3P publisher ecosystems and advertising inventory monetization.</div><div>Experience with rewarded advertising, offerwalls, surveys/research, affiliate commerce, or performance marketing.</div><div>Existing relationships across publishers, AdTech platforms, research companies, or affiliate ecosystems.</div><div>Experience working in a high-growth environment where partnerships need to be built from scratch rather than managed through an established playbook.</div>","id":"112463a4-7fd4-44dd-ab5b-dd93877e6976","lists":[],"text":"Partnerships Manager- Paytm Ads","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About the Role</b></div><div><br></div><div>We are looking for a commercially driven <b>Partnerships Manager</b> to build and scale new monetization channels through strategic partnerships.</div><div>The role will be responsible for identifying, negotiating, launching, and growing partnerships across third-party publishers, affiliate partners, advertising platforms, research companies, and other ecosystem partners.</div><div>This is a hands-on role spanning the entire partnership lifecycle — from identifying the right partners and negotiating commercials to contracting, product/tech integration, launch, and ongoing revenue growth.</div><div>The ideal candidate will have a strong understanding of digital monetization and have previously created or scaled revenue channels through partnerships, rather than simply managing existing partner relationships.</div><div><br></div><div><b>What You Will Do</b></div><div><br></div><div><b>1. Build the 3P Publisher Business</b></div><div>Identify and build relationships with third-party publishers/platforms with monetizable inventory.</div><div>Develop the partnership proposition, commercial model, and go-to-market approach for bringing publishers onto the platform.</div><div>Evaluate publisher opportunities based on inventory quality, scale, monetization potential, economics, and strategic fit.</div><div>Own the partner lifecycle from initial outreach and commercial discussions through integration, launch, and scale.</div><div>Work closely with Product, Engineering, Ad Operations, Data, and other teams to onboard and scale publisher partners.</div><div><br></div><div><b>2. Build New Monetization Partnerships</b></div><div>Identify and develop partnerships across multiple areas, including:</div><div>Advertising / AdTech partners</div><div>Third-party publishers</div><div>Affiliate / commerce partners</div><div>Market research and survey companies</div><div>Demand- and supply-side platforms</div><div>Other emerging monetization partners and platforms</div><div><br></div><div><b>3. Commercial Negotiations &amp; Deal Closure</b></div><div>Lead commercial discussions with prospective and existing partners.</div><div>Structure commercials, revenue shares, pricing, and incentive mechanisms that create sustainable economics for both parties.</div><div>Negotiate contracts, commercials, SLAs, and other partnership terms.</div><div>Work closely with Legal, Finance, and other internal teams to close agreements and get partnerships live.</div><div>Own the commercial relationship throughout the partnership lifecycle.</div><div><br></div><div><b>4. Grow and Monetize Existing Partnerships</b></div><div>Develop relationships with existing partners and identify opportunities for incremental revenue and business growth.</div><div>Track partner performance and identify opportunities to improve revenue, yield, volume, and margins.</div><div>Build joint business plans with strategic partners.</div><div>Identify new use cases, inventory, products, or geographies that can expand the partnership.</div><div>Act as the commercial owner for the partner relationship.</div><div><br></div><div><b>What We're Looking For</b></div><div><br></div><div><b>Must-Have</b></div><div><br></div><div>7–10 years of experience in partnerships, business development, monetization, AdTech, affiliate, digital media, publisher partnerships, or related areas.</div><div>Strong experience in building revenue/monetization channels through external partnerships.</div><div>Experience working directly with publishers, advertising partners, affiliate platforms, research companies, AdTech companies, or other digital ecosystem players.</div><div>Demonstrated ability to identify, negotiate, and close commercial partnerships.</div><div>Strong commercial understanding, with the ability to discuss revenue share, pricing, margins, yield, incentives, and business economics.</div><div>Experience taking partnerships from concept → negotiation → contract → integration → launch → scale.</div><div>Comfortable working cross-functionally with Product, Engineering, Legal, Finance, Operations, and Sales.</div><div>Strong analytical and problem-solving skills, with the ability to use data to identify opportunities and improve partner economics.</div><div>Excellent communication, stakeholder management, and negotiation skills.</div><div><br></div><div><b>Good to Have</b></div><div>Experience in AdTech / digital advertising / publisher monetization.</div><div>Experience with 3P publisher ecosystems and advertising inventory monetization.</div><div>Experience with rewarded advertising, offerwalls, surveys/research, affiliate commerce, or performance marketing.</div><div>Existing relationships across publishers, AdTech platforms, research companies, or affiliate ecosystems.</div><div>Experience working in a high-growth environment where partnerships need to be built from scratch rather than managed through an established playbook.</div>","descriptionBodyPlain":"About the Role\n\nWe are looking for a commercially driven Partnerships Manager to build and scale new monetization channels through strategic partnerships.\nThe role will be responsible for identifying, negotiating, launching, and growing partnerships across third-party publishers, affiliate partners, advertising platforms, research companies, and other ecosystem partners.\nThis is a hands-on role spanning the entire partnership lifecycle — from identifying the right partners and negotiating commercials to contracting, product/tech integration, launch, and ongoing revenue growth.\nThe ideal candidate will have a strong understanding of digital monetization and have previously created or scaled revenue channels through partnerships, rather than simply managing existing partner relationships.\n\nWhat You Will Do\n\n1. Build the 3P Publisher Business\nIdentify and build relationships with third-party publishers/platforms with monetizable inventory.\nDevelop the partnership proposition, commercial model, and go-to-market approach for bringing publishers onto the platform.\nEvaluate publisher opportunities based on inventory quality, scale, monetization potential, economics, and strategic fit.\nOwn the partner lifecycle from initial outreach and commercial discussions through integration, launch, and scale.\nWork closely with Product, Engineering, Ad Operations, Data, and other teams to onboard and scale publisher partners.\n\n2. Build New Monetization Partnerships\nIdentify and develop partnerships across multiple areas, including:\nAdvertising / AdTech partners\nThird-party publishers\nAffiliate / commerce partners\nMarket research and survey companies\nDemand- and supply-side platforms\nOther emerging monetization partners and platforms\n\n3. Commercial Negotiations & Deal Closure\nLead commercial discussions with prospective and existing partners.\nStructure commercials, revenue shares, pricing, and incentive mechanisms that create sustainable economics for both parties.\nNegotiate contracts, commercials, SLAs, and other partnership terms.\nWork closely with Legal, Finance, and other internal teams to close agreements and get partnerships live.\nOwn the commercial relationship throughout the partnership lifecycle.\n\n4. Grow and Monetize Existing Partnerships\nDevelop relationships with existing partners and identify opportunities for incremental revenue and business growth.\nTrack partner performance and identify opportunities to improve revenue, yield, volume, and margins.\nBuild joint business plans with strategic partners.\nIdentify new use cases, inventory, products, or geographies that can expand the partnership.\nAct as the commercial owner for the partner relationship.\n\nWhat We're Looking For\n\nMust-Have\n\n7–10 years of experience in partnerships, business development, monetization, AdTech, affiliate, digital media, publisher partnerships, or related areas.\nStrong experience in building revenue/monetization channels through external partnerships.\nExperience working directly with publishers, advertising partners, affiliate platforms, research companies, AdTech companies, or other digital ecosystem players.\nDemonstrated ability to identify, negotiate, and close commercial partnerships.\nStrong commercial understanding, with the ability to discuss revenue share, pricing, margins, yield, incentives, and business economics.\nExperience taking partnerships from concept → negotiation → contract → integration → launch → scale.\nComfortable working cross-functionally with Product, Engineering, Legal, Finance, Operations, and Sales.\nStrong analytical and problem-solving skills, with the ability to use data to identify opportunities and improve partner economics.\nExcellent communication, stakeholder management, and negotiation skills.\n\nGood to Have\nExperience in AdTech / digital advertising / publisher monetization.\nExperience with 3P publisher ecosystems and advertising inventory monetization.\nExperience with rewarded advertising, offerwalls, surveys/research, affiliate commerce, or performance marketing.\nExisting relationships across publishers, AdTech platforms, research companies, or affiliate ecosystems.\nExperience working in a high-growth environment where partnerships need to be built from scratch rather than managed through an established playbook.\n","hostedUrl":"https://jobs.lever.co/paytm/112463a4-7fd4-44dd-ab5b-dd93877e6976","applyUrl":"https://jobs.lever.co/paytm/112463a4-7fd4-44dd-ab5b-dd93877e6976/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Finance","location":"Luxembourg","team":"Accounting","allLocations":["Luxembourg"]},"createdAt":1789033344982,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nKey Responsibilities\nPayment Transaction Accounting\n-Own end-to-end accounting for payment transaction flows across acquiring, ensuring accurate recognition of transaction volumes, merchant fees, interchange, scheme charges, and other payment-related revenues and costs\n-Ensure payment processor and scheme settlement reports are accurately mapped and recorded within the general ledger\n-Oversee accounting for settlement, safeguarding, and suspense accounts, ensuring appropriate classification and treatment of timing differences\n-Review payment-related journal entries and ensure completeness and accuracy ahead of monthly and year-end close\n-Ensure appropriate accounting treatment of transaction-related receivables and payables, refunds, reversals, chargebacks, and scheme fee accruals\n-Support accurate revenue recognition and transaction cost reporting\n-Work with Product, Operations, and payment partners to ensure new products, payment flows, schemes, and processor changes are correctly reflected in the accounting framework\nSafeguarding & Reconciliation\n-Own the financial reconciliation and control framework supporting the safeguarding of client funds, ensuring balances are accurately identified and reconciled in accordance with applicable requirements\n-Review and sign off daily and periodic reconciliations between internal ledgers, processor and scheme reports, settlement accounts, and bank statements\n-Establish escalation thresholds and resolution timelines for reconciliation breaks, ensuring material or aged items are investigated to root cause and resolved\n-Act as the Finance escalation point for complex reconciliation and settlement issues, working with processors, banking partners, and internal teams\n-Ensure safeguarding and reconciliation processes, controls, and documentation remain audit-ready and capable of supporting regulatory reporting\n-Drive improvements in reconciliation tooling, automation, and control design as transaction volumes and payment methods scale\nPayroll Accounting & Oversight\n-Review payroll outputs, payroll accounting, and related reconciliations\n-Coordinate with payroll providers and internal teams to ensure accurate processing and accounting\n-Oversee the Finance aspects of statutory deductions, payments, and submissions, ensuring accuracy and timeliness\nFinancial Reporting, Audit & Controls\n-Support monthly, quarterly, and annual close processes and financial reporting under Lux GAAP and, where applicable, IFRS\n-Support Finance inputs into CSSF and other applicable regulatory reporting, particularly around safeguarding and payment activities\n-Support external and internal audits, including preparation of reconciliations, schedules, and supporting evidence\n-Maintain financial controls, documentation, and procedures across areas within the role's scope\nManagement Information & Business Insight\n-Produce clear management information on transaction volumes, payment revenues, transaction costs, and settlement/reconciliation performance\n-Support monthly management and Board reporting, including analysis of payment economics and emerging trends\n-Support budgeting, forecasting, and variance analysis relevant to payment activity and transaction costs\n-Provide financial insight to the CFO and wider management team to support commercial and operational decision-making\nProcesses, Systems & Automation\n-Establish and document scalable processes and SOPs for payment accounting, reconciliation, and safeguarding-related Finance activities\n-Drive automation of high-volume reconciliation and transaction-accounting processes to reduce manual intervention as the business scales\n-Support implementation and development of accounting, reconciliation, and other Finance systems\n-Work cross-functionally with Finance, Product, Operations, Technology, and external partners to embed financial controls into new payment products and processes from the outset\n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Key Responsibilities</b></div><div><b>Payment Transaction Accounting</b></div><div>-Own end-to-end accounting for payment transaction flows across acquiring, ensuring accurate recognition of transaction volumes, merchant fees, interchange, scheme charges, and other payment-related revenues and costs</div><div>-Ensure payment processor and scheme settlement reports are accurately mapped and recorded within the general ledger</div><div>-Oversee accounting for settlement, safeguarding, and suspense accounts, ensuring appropriate classification and treatment of timing differences</div><div>-Review payment-related journal entries and ensure completeness and accuracy ahead of monthly and year-end close</div><div>-Ensure appropriate accounting treatment of transaction-related receivables and payables, refunds, reversals, chargebacks, and scheme fee accruals</div><div>-Support accurate revenue recognition and transaction cost reporting</div><div>-Work with Product, Operations, and payment partners to ensure new products, payment flows, schemes, and processor changes are correctly reflected in the accounting framework</div><div><b>Safeguarding &amp; Reconciliation</b></div><div>-Own the financial reconciliation and control framework supporting the safeguarding of client funds, ensuring balances are accurately identified and reconciled in accordance with applicable requirements</div><div>-Review and sign off daily and periodic reconciliations between internal ledgers, processor and scheme reports, settlement accounts, and bank statements</div><div>-Establish escalation thresholds and resolution timelines for reconciliation breaks, ensuring material or aged items are investigated to root cause and resolved</div><div>-Act as the Finance escalation point for complex reconciliation and settlement issues, working with processors, banking partners, and internal teams</div><div>-Ensure safeguarding and reconciliation processes, controls, and documentation remain audit-ready and capable of supporting regulatory reporting</div><div>-Drive improvements in reconciliation tooling, automation, and control design as transaction volumes and payment methods scale</div><div><b>Payroll Accounting &amp; Oversight</b></div><div>-Review payroll outputs, payroll accounting, and related reconciliations</div><div>-Coordinate with payroll providers and internal teams to ensure accurate processing and accounting</div><div>-Oversee the Finance aspects of statutory deductions, payments, and submissions, ensuring accuracy and timeliness</div><div><b>Financial Reporting, Audit &amp; Controls</b></div><div>-Support monthly, quarterly, and annual close processes and financial reporting under Lux GAAP and, where applicable, IFRS</div><div>-Support Finance inputs into CSSF and other applicable regulatory reporting, particularly around safeguarding and payment activities</div><div>-Support external and internal audits, including preparation of reconciliations, schedules, and supporting evidence</div><div>-Maintain financial controls, documentation, and procedures across areas within the role's scope</div><div><b>Management Information &amp; Business Insight</b></div><div>-Produce clear management information on transaction volumes, payment revenues, transaction costs, and settlement/reconciliation performance</div><div>-Support monthly management and Board reporting, including analysis of payment economics and emerging trends</div><div>-Support budgeting, forecasting, and variance analysis relevant to payment activity and transaction costs</div><div>-Provide financial insight to the CFO and wider management team to support commercial and operational decision-making</div><div><b>Processes, Systems &amp; Automation</b></div><div>-Establish and document scalable processes and SOPs for payment accounting, reconciliation, and safeguarding-related Finance activities</div><div>-Drive automation of high-volume reconciliation and transaction-accounting processes to reduce manual intervention as the business scales</div><div>-Support implementation and development of accounting, reconciliation, and other Finance systems</div><div>-Work cross-functionally with Finance, Product, Operations, Technology, and external partners to embed financial controls into new payment products and processes from the outset</div>","id":"d7af748f-88ea-4d78-a27a-b2290b541c33","lists":[],"text":"Payments Finance & Reconciliation Manager","country":"LU","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Key Responsibilities</b></div><div><b>Payment Transaction Accounting</b></div><div>-Own end-to-end accounting for payment transaction flows across acquiring, ensuring accurate recognition of transaction volumes, merchant fees, interchange, scheme charges, and other payment-related revenues and costs</div><div>-Ensure payment processor and scheme settlement reports are accurately mapped and recorded within the general ledger</div><div>-Oversee accounting for settlement, safeguarding, and suspense accounts, ensuring appropriate classification and treatment of timing differences</div><div>-Review payment-related journal entries and ensure completeness and accuracy ahead of monthly and year-end close</div><div>-Ensure appropriate accounting treatment of transaction-related receivables and payables, refunds, reversals, chargebacks, and scheme fee accruals</div><div>-Support accurate revenue recognition and transaction cost reporting</div><div>-Work with Product, Operations, and payment partners to ensure new products, payment flows, schemes, and processor changes are correctly reflected in the accounting framework</div><div><b>Safeguarding &amp; Reconciliation</b></div><div>-Own the financial reconciliation and control framework supporting the safeguarding of client funds, ensuring balances are accurately identified and reconciled in accordance with applicable requirements</div><div>-Review and sign off daily and periodic reconciliations between internal ledgers, processor and scheme reports, settlement accounts, and bank statements</div><div>-Establish escalation thresholds and resolution timelines for reconciliation breaks, ensuring material or aged items are investigated to root cause and resolved</div><div>-Act as the Finance escalation point for complex reconciliation and settlement issues, working with processors, banking partners, and internal teams</div><div>-Ensure safeguarding and reconciliation processes, controls, and documentation remain audit-ready and capable of supporting regulatory reporting</div><div>-Drive improvements in reconciliation tooling, automation, and control design as transaction volumes and payment methods scale</div><div><b>Payroll Accounting &amp; Oversight</b></div><div>-Review payroll outputs, payroll accounting, and related reconciliations</div><div>-Coordinate with payroll providers and internal teams to ensure accurate processing and accounting</div><div>-Oversee the Finance aspects of statutory deductions, payments, and submissions, ensuring accuracy and timeliness</div><div><b>Financial Reporting, Audit &amp; Controls</b></div><div>-Support monthly, quarterly, and annual close processes and financial reporting under Lux GAAP and, where applicable, IFRS</div><div>-Support Finance inputs into CSSF and other applicable regulatory reporting, particularly around safeguarding and payment activities</div><div>-Support external and internal audits, including preparation of reconciliations, schedules, and supporting evidence</div><div>-Maintain financial controls, documentation, and procedures across areas within the role's scope</div><div><b>Management Information &amp; Business Insight</b></div><div>-Produce clear management information on transaction volumes, payment revenues, transaction costs, and settlement/reconciliation performance</div><div>-Support monthly management and Board reporting, including analysis of payment economics and emerging trends</div><div>-Support budgeting, forecasting, and variance analysis relevant to payment activity and transaction costs</div><div>-Provide financial insight to the CFO and wider management team to support commercial and operational decision-making</div><div><b>Processes, Systems &amp; Automation</b></div><div>-Establish and document scalable processes and SOPs for payment accounting, reconciliation, and safeguarding-related Finance activities</div><div>-Drive automation of high-volume reconciliation and transaction-accounting processes to reduce manual intervention as the business scales</div><div>-Support implementation and development of accounting, reconciliation, and other Finance systems</div><div>-Work cross-functionally with Finance, Product, Operations, Technology, and external partners to embed financial controls into new payment products and processes from the outset</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nKey Responsibilities\nPayment Transaction Accounting\n-Own end-to-end accounting for payment transaction flows across acquiring, ensuring accurate recognition of transaction volumes, merchant fees, interchange, scheme charges, and other payment-related revenues and costs\n-Ensure payment processor and scheme settlement reports are accurately mapped and recorded within the general ledger\n-Oversee accounting for settlement, safeguarding, and suspense accounts, ensuring appropriate classification and treatment of timing differences\n-Review payment-related journal entries and ensure completeness and accuracy ahead of monthly and year-end close\n-Ensure appropriate accounting treatment of transaction-related receivables and payables, refunds, reversals, chargebacks, and scheme fee accruals\n-Support accurate revenue recognition and transaction cost reporting\n-Work with Product, Operations, and payment partners to ensure new products, payment flows, schemes, and processor changes are correctly reflected in the accounting framework\nSafeguarding & Reconciliation\n-Own the financial reconciliation and control framework supporting the safeguarding of client funds, ensuring balances are accurately identified and reconciled in accordance with applicable requirements\n-Review and sign off daily and periodic reconciliations between internal ledgers, processor and scheme reports, settlement accounts, and bank statements\n-Establish escalation thresholds and resolution timelines for reconciliation breaks, ensuring material or aged items are investigated to root cause and resolved\n-Act as the Finance escalation point for complex reconciliation and settlement issues, working with processors, banking partners, and internal teams\n-Ensure safeguarding and reconciliation processes, controls, and documentation remain audit-ready and capable of supporting regulatory reporting\n-Drive improvements in reconciliation tooling, automation, and control design as transaction volumes and payment methods scale\nPayroll Accounting & Oversight\n-Review payroll outputs, payroll accounting, and related reconciliations\n-Coordinate with payroll providers and internal teams to ensure accurate processing and accounting\n-Oversee the Finance aspects of statutory deductions, payments, and submissions, ensuring accuracy and timeliness\nFinancial Reporting, Audit & Controls\n-Support monthly, quarterly, and annual close processes and financial reporting under Lux GAAP and, where applicable, IFRS\n-Support Finance inputs into CSSF and other applicable regulatory reporting, particularly around safeguarding and payment activities\n-Support external and internal audits, including preparation of reconciliations, schedules, and supporting evidence\n-Maintain financial controls, documentation, and procedures across areas within the role's scope\nManagement Information & Business Insight\n-Produce clear management information on transaction volumes, payment revenues, transaction costs, and settlement/reconciliation performance\n-Support monthly management and Board reporting, including analysis of payment economics and emerging trends\n-Support budgeting, forecasting, and variance analysis relevant to payment activity and transaction costs\n-Provide financial insight to the CFO and wider management team to support commercial and operational decision-making\nProcesses, Systems & Automation\n-Establish and document scalable processes and SOPs for payment accounting, reconciliation, and safeguarding-related Finance activities\n-Drive automation of high-volume reconciliation and transaction-accounting processes to reduce manual intervention as the business scales\n-Support implementation and development of accounting, reconciliation, and other Finance systems\n-Work cross-functionally with Finance, Product, Operations, Technology, and external partners to embed financial controls into new payment products and processes from the outset\n","hostedUrl":"https://jobs.lever.co/paytm/d7af748f-88ea-4d78-a27a-b2290b541c33","applyUrl":"https://jobs.lever.co/paytm/d7af748f-88ea-4d78-a27a-b2290b541c33/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Marketing","location":"Mumbai, Maharashtra","team":"Brand Marketing","allLocations":["Mumbai, Maharashtra","Bangalore, Karnataka"]},"createdAt":1778241079802,"descriptionPlain":"About Us: Paytm is India’s leading payments Super App, offering consumers and merchants a wide range of financial services. A pioneer of the mobile QR payments revolution, Paytm’s mission is to bring half a billion Indians into the mainstream economy through technology-led financial inclusion.\nPaytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors.\n\nRole Overview: We are looking for an experienced Performance Marketing leader to drive scalable and efficient user growth for Paytm Money within the Paytm ecosystem. \n\nThis role will own the end-to-end paid growth charter across mutual funds, equities,  derivatives and MTF with a strong focus on acquisition efficiency, funnel optimization, and ROI-driven scaling.\n\nSitting at the intersection of marketing, analytics, and product, this role will play a critical part in accelerating new user acquisition, improving activation rates, and maximizing lifetime value across investment products.\n\nKey Responsibilities:\n1. Performance Marketing Strategy & Ownership:\n* Own and drive the performance marketing strategy across channels (Google, Meta,, programmatic, OEMs).\n* Manage large-scale acquisition budgets with a strong focus on ROI, CAC, and payback periods.\n* Scale user acquisition across mutual funds, equities, and derivatives segments.\n\n2. User Acquisition & Funnel Optimization: \n* Build and optimize full-funnel campaigns—from awareness to conversion (app installs, KYC completion, first trade/investment).\n* Improve conversion rates across onboarding journeys (demat account opening, SIP setup, trading activation).\n* Continuously refine targeting, creatives, and landing experiences.\n\n3. Data-Led Growth & Experimentation\n* Leverage analytics frameworks (A/B testing, attribution modeling, cohort analysis) to drive decision-making.\n* Identify funnel drop-offs and optimize user journeys across acquisition and activation stages.\n* Partner with analytics teams to build robust LTV, CAC, and ROI models.\n\n4. Channel Expansion & Innovation:\n* Identify and scale new acquisition channels (OEM partnerships, fintech alliances, influencer-led growth).\n* Experiment with emerging formats such as video commerce, vernacular campaigns, and content-led acquisition.\n* Drive innovation in performance marketing through automation and AI-driven optimization.\n\n5. Product & Marketing Integration:\n* Work closely with Product and business teams to improve landing pages, onboarding flows, and conversion journeys.\n* Influence product features that enhance acquisition and activation (e.g., simplified KYC, personalized onboarding).\n* Align marketing campaigns with product releases and feature launches.\n\n6. Retention & Lifecycle Marketing (Support Role):\n* Collaborate with CRM and lifecycle teams to improve activation and early retention.\n* Enable seamless transition from acquisition to engagement journeys (SIPs, trading behavior).\n\n7. Stakeholder Management & Leadership: \n* Collaborate cross-functionally with Product, Analytics, and Business teams.\n* Present campaign performance, insights, and growth opportunities to senior leadership.\n* Build and mentor a high-performing performance marketing team.\n\nKey KRAs / Success Metrics:\n* Cost per acquisition (CPA) and Customer Acquisition Cost (CAC)\n* Conversion rates across funnel stages (install → KYC → activation)\n* Volume of new users (demat accounts, SIP registrations, traders)\n* ROI and payback period on marketing spends\n* Contribution to overall user growth and revenue\n\nQualifications & Experience:\n* 10+ years of experience in performance marketing / growth roles\n* Strong background in broking, wealth management, or fintech platforms\n* Proven track record of managing large-scale digital acquisition budgets\n* Deep understanding of stock markets, mutual funds, and derivatives ecosystem\n* Experience in scaling user acquisition for consumer internet platforms\n\nKey Skills:\n* Performance marketing & media buying\n* Funnel optimization & conversion rate improvement\n* Data analytics & attribution modeling\n* Growth experimentation frameworks\n* Martech tools and campaign automation\n* Stakeholder management & leadership\n","description":"<div><b style=\"font-size: 12pt;\">About Us:</b><span style=\"font-size: 12pt;\"> Paytm is India’s leading payments Super App, offering consumers and merchants a wide range of financial services. A pioneer of the mobile QR payments revolution, Paytm’s mission is to bring half a billion Indians into the mainstream economy through technology-led financial inclusion.</span></div><div><span style=\"font-size: 12pt;\">Paytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Role Overview: </b><span style=\"font-size: 12pt;\">We are looking for an experienced Performance Marketing leader to drive scalable and efficient user growth for Paytm Money within the Paytm ecosystem. </span></div><div><br></div><div><span style=\"font-size: 12pt;\">This role will own the end-to-end paid growth charter across mutual funds, equities,&nbsp; derivatives and MTF with a strong focus on acquisition efficiency, funnel optimization, and ROI-driven scaling.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">Sitting at the intersection of marketing, analytics, and product, this role will play a critical part in accelerating new user acquisition, improving activation rates, and maximizing lifetime value across investment products.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key Responsibilities:</b></div><div><span style=\"font-size: 12pt;\">1. Performance Marketing Strategy &amp; Ownership:</span></div><div><span style=\"font-size: 12pt;\">* Own and drive the performance marketing strategy across channels (Google, Meta,, programmatic, OEMs).</span></div><div><span style=\"font-size: 12pt;\">* Manage large-scale acquisition budgets with a strong focus on ROI, CAC, and payback periods.</span></div><div><span style=\"font-size: 12pt;\">* Scale user acquisition across mutual funds, equities, and derivatives segments.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">2. User Acquisition &amp; Funnel Optimization: </span></div><div><span style=\"font-size: 12pt;\">* Build and optimize full-funnel campaigns—from awareness to conversion (app installs, KYC completion, first trade/investment).</span></div><div><span style=\"font-size: 12pt;\">* Improve conversion rates across onboarding journeys (demat account opening, SIP setup, trading activation).</span></div><div><span style=\"font-size: 12pt;\">* Continuously refine targeting, creatives, and landing experiences.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">3. Data-Led Growth &amp; Experimentation</span></div><div><span style=\"font-size: 12pt;\">* Leverage analytics frameworks (A/B testing, attribution modeling, cohort analysis) to drive decision-making.</span></div><div><span style=\"font-size: 12pt;\">* Identify funnel drop-offs and optimize user journeys across acquisition and activation stages.</span></div><div><span style=\"font-size: 12pt;\">* Partner with analytics teams to build robust LTV, CAC, and ROI models.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">4. Channel Expansion &amp; Innovation:</span></div><div><span style=\"font-size: 12pt;\">* Identify and scale new acquisition channels (OEM partnerships, fintech alliances, influencer-led growth).</span></div><div><span style=\"font-size: 12pt;\">* Experiment with emerging formats such as video commerce, vernacular campaigns, and content-led acquisition.</span></div><div><span style=\"font-size: 12pt;\">* Drive innovation in performance marketing through automation and AI-driven optimization.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">5. Product &amp; Marketing Integration:</span></div><div><span style=\"font-size: 12pt;\">* Work closely with Product and business teams to improve landing pages, onboarding flows, and conversion journeys.</span></div><div><span style=\"font-size: 12pt;\">* Influence product features that enhance acquisition and activation (e.g., simplified KYC, personalized onboarding).</span></div><div><span style=\"font-size: 12pt;\">* Align marketing campaigns with product releases and feature launches.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">6. Retention &amp; Lifecycle Marketing (Support Role):</span></div><div><span style=\"font-size: 12pt;\">* Collaborate with CRM and lifecycle teams to improve activation and early retention.</span></div><div><span style=\"font-size: 12pt;\">* Enable seamless transition from acquisition to engagement journeys (SIPs, trading behavior).</span></div><div><br></div><div><span style=\"font-size: 12pt;\">7. Stakeholder Management &amp; Leadership: </span></div><div><span style=\"font-size: 12pt;\">* Collaborate cross-functionally with Product, Analytics, and Business teams.</span></div><div><span style=\"font-size: 12pt;\">* Present campaign performance, insights, and growth opportunities to senior leadership.</span></div><div><span style=\"font-size: 12pt;\">* Build and mentor a high-performing performance marketing team.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key KRAs / Success Metrics:</b></div><div><span style=\"font-size: 12pt;\">* Cost per acquisition (CPA) and Customer Acquisition Cost (CAC)</span></div><div><span style=\"font-size: 12pt;\">* Conversion rates across funnel stages (install → KYC → activation)</span></div><div><span style=\"font-size: 12pt;\">* Volume of new users (demat accounts, SIP registrations, traders)</span></div><div><span style=\"font-size: 12pt;\">* ROI and payback period on marketing spends</span></div><div><span style=\"font-size: 12pt;\">* Contribution to overall user growth and revenue</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Qualifications &amp; Experience:</b></div><div><span style=\"font-size: 12pt;\">* 10+ years of experience in performance marketing / growth roles</span></div><div><span style=\"font-size: 12pt;\">* Strong background in </span><b style=\"font-size: 12pt;\">broking, wealth management, or fintech platforms</b></div><div><span style=\"font-size: 12pt;\">* Proven track record of managing large-scale digital acquisition budgets</span></div><div><span style=\"font-size: 12pt;\">* Deep understanding of stock markets, mutual funds, and derivatives ecosystem</span></div><div><span style=\"font-size: 12pt;\">* Experience in scaling user acquisition for consumer internet platforms</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key Skills:</b></div><div><span style=\"font-size: 12pt;\">* Performance marketing &amp; media buying</span></div><div><span style=\"font-size: 12pt;\">* Funnel optimization &amp; conversion rate improvement</span></div><div><span style=\"font-size: 12pt;\">* Data analytics &amp; attribution modeling</span></div><div><span style=\"font-size: 12pt;\">* Growth experimentation frameworks</span></div><div><span style=\"font-size: 12pt;\">* Martech tools and campaign automation</span></div><div><span style=\"font-size: 12pt;\">* Stakeholder management &amp; leadership</span></div>","id":"798f4ae5-4ef7-4073-9bcc-9aa1b3abf835","lists":[],"text":"Performance Marketing Manager","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 12pt;\">About Us:</b><span style=\"font-size: 12pt;\"> Paytm is India’s leading payments Super App, offering consumers and merchants a wide range of financial services. A pioneer of the mobile QR payments revolution, Paytm’s mission is to bring half a billion Indians into the mainstream economy through technology-led financial inclusion.</span></div><div><span style=\"font-size: 12pt;\">Paytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Role Overview: </b><span style=\"font-size: 12pt;\">We are looking for an experienced Performance Marketing leader to drive scalable and efficient user growth for Paytm Money within the Paytm ecosystem. </span></div><div><br></div><div><span style=\"font-size: 12pt;\">This role will own the end-to-end paid growth charter across mutual funds, equities,&nbsp; derivatives and MTF with a strong focus on acquisition efficiency, funnel optimization, and ROI-driven scaling.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">Sitting at the intersection of marketing, analytics, and product, this role will play a critical part in accelerating new user acquisition, improving activation rates, and maximizing lifetime value across investment products.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key Responsibilities:</b></div><div><span style=\"font-size: 12pt;\">1. Performance Marketing Strategy &amp; Ownership:</span></div><div><span style=\"font-size: 12pt;\">* Own and drive the performance marketing strategy across channels (Google, Meta,, programmatic, OEMs).</span></div><div><span style=\"font-size: 12pt;\">* Manage large-scale acquisition budgets with a strong focus on ROI, CAC, and payback periods.</span></div><div><span style=\"font-size: 12pt;\">* Scale user acquisition across mutual funds, equities, and derivatives segments.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">2. User Acquisition &amp; Funnel Optimization: </span></div><div><span style=\"font-size: 12pt;\">* Build and optimize full-funnel campaigns—from awareness to conversion (app installs, KYC completion, first trade/investment).</span></div><div><span style=\"font-size: 12pt;\">* Improve conversion rates across onboarding journeys (demat account opening, SIP setup, trading activation).</span></div><div><span style=\"font-size: 12pt;\">* Continuously refine targeting, creatives, and landing experiences.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">3. Data-Led Growth &amp; Experimentation</span></div><div><span style=\"font-size: 12pt;\">* Leverage analytics frameworks (A/B testing, attribution modeling, cohort analysis) to drive decision-making.</span></div><div><span style=\"font-size: 12pt;\">* Identify funnel drop-offs and optimize user journeys across acquisition and activation stages.</span></div><div><span style=\"font-size: 12pt;\">* Partner with analytics teams to build robust LTV, CAC, and ROI models.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">4. Channel Expansion &amp; Innovation:</span></div><div><span style=\"font-size: 12pt;\">* Identify and scale new acquisition channels (OEM partnerships, fintech alliances, influencer-led growth).</span></div><div><span style=\"font-size: 12pt;\">* Experiment with emerging formats such as video commerce, vernacular campaigns, and content-led acquisition.</span></div><div><span style=\"font-size: 12pt;\">* Drive innovation in performance marketing through automation and AI-driven optimization.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">5. Product &amp; Marketing Integration:</span></div><div><span style=\"font-size: 12pt;\">* Work closely with Product and business teams to improve landing pages, onboarding flows, and conversion journeys.</span></div><div><span style=\"font-size: 12pt;\">* Influence product features that enhance acquisition and activation (e.g., simplified KYC, personalized onboarding).</span></div><div><span style=\"font-size: 12pt;\">* Align marketing campaigns with product releases and feature launches.</span></div><div><br></div><div><span style=\"font-size: 12pt;\">6. Retention &amp; Lifecycle Marketing (Support Role):</span></div><div><span style=\"font-size: 12pt;\">* Collaborate with CRM and lifecycle teams to improve activation and early retention.</span></div><div><span style=\"font-size: 12pt;\">* Enable seamless transition from acquisition to engagement journeys (SIPs, trading behavior).</span></div><div><br></div><div><span style=\"font-size: 12pt;\">7. Stakeholder Management &amp; Leadership: </span></div><div><span style=\"font-size: 12pt;\">* Collaborate cross-functionally with Product, Analytics, and Business teams.</span></div><div><span style=\"font-size: 12pt;\">* Present campaign performance, insights, and growth opportunities to senior leadership.</span></div><div><span style=\"font-size: 12pt;\">* Build and mentor a high-performing performance marketing team.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key KRAs / Success Metrics:</b></div><div><span style=\"font-size: 12pt;\">* Cost per acquisition (CPA) and Customer Acquisition Cost (CAC)</span></div><div><span style=\"font-size: 12pt;\">* Conversion rates across funnel stages (install → KYC → activation)</span></div><div><span style=\"font-size: 12pt;\">* Volume of new users (demat accounts, SIP registrations, traders)</span></div><div><span style=\"font-size: 12pt;\">* ROI and payback period on marketing spends</span></div><div><span style=\"font-size: 12pt;\">* Contribution to overall user growth and revenue</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Qualifications &amp; Experience:</b></div><div><span style=\"font-size: 12pt;\">* 10+ years of experience in performance marketing / growth roles</span></div><div><span style=\"font-size: 12pt;\">* Strong background in </span><b style=\"font-size: 12pt;\">broking, wealth management, or fintech platforms</b></div><div><span style=\"font-size: 12pt;\">* Proven track record of managing large-scale digital acquisition budgets</span></div><div><span style=\"font-size: 12pt;\">* Deep understanding of stock markets, mutual funds, and derivatives ecosystem</span></div><div><span style=\"font-size: 12pt;\">* Experience in scaling user acquisition for consumer internet platforms</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key Skills:</b></div><div><span style=\"font-size: 12pt;\">* Performance marketing &amp; media buying</span></div><div><span style=\"font-size: 12pt;\">* Funnel optimization &amp; conversion rate improvement</span></div><div><span style=\"font-size: 12pt;\">* Data analytics &amp; attribution modeling</span></div><div><span style=\"font-size: 12pt;\">* Growth experimentation frameworks</span></div><div><span style=\"font-size: 12pt;\">* Martech tools and campaign automation</span></div><div><span style=\"font-size: 12pt;\">* Stakeholder management &amp; leadership</span></div>","descriptionBodyPlain":"About Us: Paytm is India’s leading payments Super App, offering consumers and merchants a wide range of financial services. A pioneer of the mobile QR payments revolution, Paytm’s mission is to bring half a billion Indians into the mainstream economy through technology-led financial inclusion.\nPaytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors.\n\nRole Overview: We are looking for an experienced Performance Marketing leader to drive scalable and efficient user growth for Paytm Money within the Paytm ecosystem. \n\nThis role will own the end-to-end paid growth charter across mutual funds, equities,  derivatives and MTF with a strong focus on acquisition efficiency, funnel optimization, and ROI-driven scaling.\n\nSitting at the intersection of marketing, analytics, and product, this role will play a critical part in accelerating new user acquisition, improving activation rates, and maximizing lifetime value across investment products.\n\nKey Responsibilities:\n1. Performance Marketing Strategy & Ownership:\n* Own and drive the performance marketing strategy across channels (Google, Meta,, programmatic, OEMs).\n* Manage large-scale acquisition budgets with a strong focus on ROI, CAC, and payback periods.\n* Scale user acquisition across mutual funds, equities, and derivatives segments.\n\n2. User Acquisition & Funnel Optimization: \n* Build and optimize full-funnel campaigns—from awareness to conversion (app installs, KYC completion, first trade/investment).\n* Improve conversion rates across onboarding journeys (demat account opening, SIP setup, trading activation).\n* Continuously refine targeting, creatives, and landing experiences.\n\n3. Data-Led Growth & Experimentation\n* Leverage analytics frameworks (A/B testing, attribution modeling, cohort analysis) to drive decision-making.\n* Identify funnel drop-offs and optimize user journeys across acquisition and activation stages.\n* Partner with analytics teams to build robust LTV, CAC, and ROI models.\n\n4. Channel Expansion & Innovation:\n* Identify and scale new acquisition channels (OEM partnerships, fintech alliances, influencer-led growth).\n* Experiment with emerging formats such as video commerce, vernacular campaigns, and content-led acquisition.\n* Drive innovation in performance marketing through automation and AI-driven optimization.\n\n5. Product & Marketing Integration:\n* Work closely with Product and business teams to improve landing pages, onboarding flows, and conversion journeys.\n* Influence product features that enhance acquisition and activation (e.g., simplified KYC, personalized onboarding).\n* Align marketing campaigns with product releases and feature launches.\n\n6. Retention & Lifecycle Marketing (Support Role):\n* Collaborate with CRM and lifecycle teams to improve activation and early retention.\n* Enable seamless transition from acquisition to engagement journeys (SIPs, trading behavior).\n\n7. Stakeholder Management & Leadership: \n* Collaborate cross-functionally with Product, Analytics, and Business teams.\n* Present campaign performance, insights, and growth opportunities to senior leadership.\n* Build and mentor a high-performing performance marketing team.\n\nKey KRAs / Success Metrics:\n* Cost per acquisition (CPA) and Customer Acquisition Cost (CAC)\n* Conversion rates across funnel stages (install → KYC → activation)\n* Volume of new users (demat accounts, SIP registrations, traders)\n* ROI and payback period on marketing spends\n* Contribution to overall user growth and revenue\n\nQualifications & Experience:\n* 10+ years of experience in performance marketing / growth roles\n* Strong background in broking, wealth management, or fintech platforms\n* Proven track record of managing large-scale digital acquisition budgets\n* Deep understanding of stock markets, mutual funds, and derivatives ecosystem\n* Experience in scaling user acquisition for consumer internet platforms\n\nKey Skills:\n* Performance marketing & media buying\n* Funnel optimization & conversion rate improvement\n* Data analytics & attribution modeling\n* Growth experimentation frameworks\n* Martech tools and campaign automation\n* Stakeholder management & leadership\n","hostedUrl":"https://jobs.lever.co/paytm/798f4ae5-4ef7-4073-9bcc-9aa1b3abf835","applyUrl":"https://jobs.lever.co/paytm/798f4ae5-4ef7-4073-9bcc-9aa1b3abf835/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Growth","location":"Noida, Uttar Pradesh","team":"PPSL","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1787320732056,"descriptionPlain":"About Us:\nPaytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. \n\nAbout the Role:\nWe are looking for a strategic and hands-on Growth & CLM Leader to own growth for the Paytm for Business app across activation, engagement, retention and winback, with a strong focus on service/product journeys.\nThe role will build a data-led growth engine through analytics, experimentation, lifecycle marketing and AI/agentic automation, while leading a high-performing Growth & CLM team.\n\nKey Responsibilities:\n-Own app growth across activation, engagement, retention, monetization and winback.\nDrive growth for key service/product journeys and optimize critical user funnels.\n-Build and scale CLM programs across onboarding, activation, engagement, retention and reactivation.\n-Drive experimentation, A/B testing, personalization and funnel optimization.\n-Leverage AI/GenAI and agentic capabilities to automate and improve growth and CLM.\n-Use customer data, cohorts and analytics to identify growth opportunities and measure impact.\n-Partner with Product, Engineering, Analytics, Marketing, Business and Operations teams to deliver growth charters.\n-Lead and mentor Growth Managers and CLM execution teams.\n-Establish strong growth metrics, dashboards and operating rhythms.\n\n\nWhat We’re Looking For:\n-6-9 years of experience in Growth, Product, CLM, Consumer Internet or Fintech.\n-Experience in Tier-1 product/consumer internet/fintech companies; Tier-1 institute preferred.\n-Proven track record of driving app growth and lifecycle marketing at scale.\n-Strong understanding of growth funnels, retention, engagement, experimentation and CLM.\n-Hands-on experience with AI/GenAI/Agentic capabilities for growth automation.\n-Strong data orientation with excellent analytical and problem-solving skills.\n-Proven people leadership experience managing Growth and/or CLM teams.\n-High ownership, structured thinking and strong execution orientation.\n-Excellent cross-functional and stakeholder management skills.\n\n Why join us :  We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.\n\nCompensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us:</b></div><div>Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. </div><div><br></div><div><b>About the Role:</b></div><div>We are looking for a strategic and hands-on Growth &amp; CLM Leader to own growth for the Paytm for Business app across activation, engagement, retention and winback, with a strong focus on service/product journeys.</div><div>The role will build a data-led growth engine through analytics, experimentation, lifecycle marketing and AI/agentic automation, while leading a high-performing Growth &amp; CLM team.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>-Own app growth across activation, engagement, retention, monetization and winback.</div><div>Drive growth for key service/product journeys and optimize critical user funnels.</div><div>-Build and scale CLM programs across onboarding, activation, engagement, retention and reactivation.</div><div>-Drive experimentation, A/B testing, personalization and funnel optimization.</div><div>-Leverage AI/GenAI and agentic capabilities to automate and improve growth and CLM.</div><div>-Use customer data, cohorts and analytics to identify growth opportunities and measure impact.</div><div>-Partner with Product, Engineering, Analytics, Marketing, Business and Operations teams to deliver growth charters.</div><div>-Lead and mentor Growth Managers and CLM execution teams.</div><div>-Establish strong growth metrics, dashboards and operating rhythms.</div><div><br></div><div><br></div><div><b>What We’re Looking For:</b></div><div>-6-9 years of experience in Growth, Product, CLM, Consumer Internet or Fintech.</div><div>-Experience in Tier-1 product/consumer internet/fintech companies; Tier-1 institute preferred.</div><div>-Proven track record of driving app growth and lifecycle marketing at scale.</div><div>-Strong understanding of growth funnels, retention, engagement, experimentation and CLM.</div><div>-Hands-on experience with AI/GenAI/Agentic capabilities for growth automation.</div><div>-Strong data orientation with excellent analytical and problem-solving skills.</div><div>-Proven people leadership experience managing Growth and/or CLM teams.</div><div>-High ownership, structured thinking and strong execution orientation.</div><div>-Excellent cross-functional and stakeholder management skills.</div><div><br></div><div><b>&nbsp;Why join us </b>:&nbsp; We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.</div><div><br></div><div><b>Compensation: </b>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"ab329615-2830-468d-a97b-64f014508953","lists":[],"text":"PPSL - CLM & Growth Management - P4B(Experience : 6-9 yrs)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. </div><div><br></div><div><b>About the Role:</b></div><div>We are looking for a strategic and hands-on Growth &amp; CLM Leader to own growth for the Paytm for Business app across activation, engagement, retention and winback, with a strong focus on service/product journeys.</div><div>The role will build a data-led growth engine through analytics, experimentation, lifecycle marketing and AI/agentic automation, while leading a high-performing Growth &amp; CLM team.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>-Own app growth across activation, engagement, retention, monetization and winback.</div><div>Drive growth for key service/product journeys and optimize critical user funnels.</div><div>-Build and scale CLM programs across onboarding, activation, engagement, retention and reactivation.</div><div>-Drive experimentation, A/B testing, personalization and funnel optimization.</div><div>-Leverage AI/GenAI and agentic capabilities to automate and improve growth and CLM.</div><div>-Use customer data, cohorts and analytics to identify growth opportunities and measure impact.</div><div>-Partner with Product, Engineering, Analytics, Marketing, Business and Operations teams to deliver growth charters.</div><div>-Lead and mentor Growth Managers and CLM execution teams.</div><div>-Establish strong growth metrics, dashboards and operating rhythms.</div><div><br></div><div><br></div><div><b>What We’re Looking For:</b></div><div>-6-9 years of experience in Growth, Product, CLM, Consumer Internet or Fintech.</div><div>-Experience in Tier-1 product/consumer internet/fintech companies; Tier-1 institute preferred.</div><div>-Proven track record of driving app growth and lifecycle marketing at scale.</div><div>-Strong understanding of growth funnels, retention, engagement, experimentation and CLM.</div><div>-Hands-on experience with AI/GenAI/Agentic capabilities for growth automation.</div><div>-Strong data orientation with excellent analytical and problem-solving skills.</div><div>-Proven people leadership experience managing Growth and/or CLM teams.</div><div>-High ownership, structured thinking and strong execution orientation.</div><div>-Excellent cross-functional and stakeholder management skills.</div><div><br></div><div><b>&nbsp;Why join us </b>:&nbsp; We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.</div><div><br></div><div><b>Compensation: </b>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us:\nPaytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. \n\nAbout the Role:\nWe are looking for a strategic and hands-on Growth & CLM Leader to own growth for the Paytm for Business app across activation, engagement, retention and winback, with a strong focus on service/product journeys.\nThe role will build a data-led growth engine through analytics, experimentation, lifecycle marketing and AI/agentic automation, while leading a high-performing Growth & CLM team.\n\nKey Responsibilities:\n-Own app growth across activation, engagement, retention, monetization and winback.\nDrive growth for key service/product journeys and optimize critical user funnels.\n-Build and scale CLM programs across onboarding, activation, engagement, retention and reactivation.\n-Drive experimentation, A/B testing, personalization and funnel optimization.\n-Leverage AI/GenAI and agentic capabilities to automate and improve growth and CLM.\n-Use customer data, cohorts and analytics to identify growth opportunities and measure impact.\n-Partner with Product, Engineering, Analytics, Marketing, Business and Operations teams to deliver growth charters.\n-Lead and mentor Growth Managers and CLM execution teams.\n-Establish strong growth metrics, dashboards and operating rhythms.\n\n\nWhat We’re Looking For:\n-6-9 years of experience in Growth, Product, CLM, Consumer Internet or Fintech.\n-Experience in Tier-1 product/consumer internet/fintech companies; Tier-1 institute preferred.\n-Proven track record of driving app growth and lifecycle marketing at scale.\n-Strong understanding of growth funnels, retention, engagement, experimentation and CLM.\n-Hands-on experience with AI/GenAI/Agentic capabilities for growth automation.\n-Strong data orientation with excellent analytical and problem-solving skills.\n-Proven people leadership experience managing Growth and/or CLM teams.\n-High ownership, structured thinking and strong execution orientation.\n-Excellent cross-functional and stakeholder management skills.\n\n Why join us :  We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.\n\nCompensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/ab329615-2830-468d-a97b-64f014508953","applyUrl":"https://jobs.lever.co/paytm/ab329615-2830-468d-a97b-64f014508953/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Growth","location":"Noida, Uttar Pradesh","team":"PPSL","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1786948995964,"descriptionPlain":"About Us:\nPaytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. \n\nAbout the Role:\nWe are looking for a strategic and data-driven Growth leader to own and scale growth for the Paytm for Business app. The role will be responsible for driving activation, engagement, retention and winback, with a strong focus on improving service-led product journeys and building a scalable growth engine.\n\nThe ideal candidate will combine strong product and growth thinking with deep expertise in analytics, experimentation and lifecycle marketing. This is a high-ownership role that will work closely with Product, Engineering, Data, Marketing and Business teams to identify growth opportunities, design interventions and drive measurable outcomes at scale.\n\nKey Responsibilities:\n- Own the growth charter for the Paytm for Business app, covering activation, engagement, retention and win back.\n- Identify opportunities across key service product journeys and build strategies to improve user adoption, usage and retention.\n- Build a data-led growth engine using user analytics, cohort analysis, funnel metrics and behavioral insights.\n- Drive a strong culture of experimentation and rapid iteration, including hypothesis creation, A/B testing and measurement of business impact.\n- Own and scale lifecycle marketing / CLM initiatives across user segments and stages of the customer journey.\n- Leverage AI and Agentic capabilities to automate growth workflows, personalization, customer lifecycle management and decision-making.\n- Define and track growth KPIs, identify gaps and translate insights into actionable product and business initiatives.\n- Work cross-functionally with Product, Engineering, Data Science, Marketing,  Design and Operations teams to execute growth initiatives.\n- Develop and own growth charters based on evolving business priorities and identify new avenues for sustainable growth.\n- Lead and mentor a high-performing growth team, fostering strong ownership, analytical thinking and execution excellence.\n- Continuously benchmark industry trends, consumer behavior and competitive offerings to identify new growth opportunities.\n\n\nWhat We’re Looking For:\n- Strong academic pedigree; Tier-1 institute preferred.\n- Experience in Tier-1 product, consumer internet or fintech companies, preferably in high-scale growth environments.\n- Proven experience in product growth, lifecycle marketing / CLM and app growth across activation, engagement, retention and win back.\n- Strong analytical and strategic thinking with the ability to translate data into business outcomes.\n- Hands-on experience with experimentation, growth analytics, segmentation and personalization.\n- Experience leveraging AI / Agentic capabilities to automate or enhance growth and customer lifecycle management.\n- Strong people-management experience with the ability to lead and scale growth charters.\n- Excellent stakeholder-management and cross-functional collaboration skills.\n- High ownership, structured problem-solving ability and a strong bias for execution.\n- Ability to operate effectively in a fast-paced, ambiguous and highly data-driven environment.\n\n Why join us :  \nWe aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.\n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us:</b></div><div>Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. </div><div><br></div><div><b>About the Role:</b></div><div>We are looking for a strategic and data-driven Growth leader to own and scale growth for the Paytm for Business app. The role will be responsible for driving activation, engagement, retention and winback, with a strong focus on improving service-led product journeys and building a scalable growth engine.</div><div><br></div><div>The ideal candidate will combine strong product and growth thinking with deep expertise in analytics, experimentation and lifecycle marketing. This is a high-ownership role that will work closely with Product, Engineering, Data, Marketing and Business teams to identify growth opportunities, design interventions and drive measurable outcomes at scale.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>- Own the growth charter for the Paytm for Business app, covering activation, engagement, retention and win back.</div><div>- Identify opportunities across key service product journeys and build strategies to improve user adoption, usage and retention.</div><div>- Build a data-led growth engine using user analytics, cohort analysis, funnel metrics and behavioral insights.</div><div>- Drive a strong culture of experimentation and rapid iteration, including hypothesis creation, A/B testing and measurement of business impact.</div><div>- Own and scale lifecycle marketing / CLM initiatives across user segments and stages of the customer journey.</div><div>- Leverage AI and Agentic capabilities to automate growth workflows, personalization, customer lifecycle management and decision-making.</div><div>- Define and track growth KPIs, identify gaps and translate insights into actionable product and business initiatives.</div><div>- Work cross-functionally with Product, Engineering, Data Science, Marketing,  Design and Operations teams to execute growth initiatives.</div><div>- Develop and own growth charters based on evolving business priorities and identify new avenues for sustainable growth.</div><div>- Lead and mentor a high-performing growth team, fostering strong ownership, analytical thinking and execution excellence.</div><div>- Continuously benchmark industry trends, consumer behavior and competitive offerings to identify new growth opportunities.</div><div><br></div><div><br></div><div><b>What We’re Looking For:</b></div><div>- Strong academic pedigree; Tier-1 institute preferred.</div><div>- Experience in Tier-1 product, consumer internet or fintech companies, preferably in high-scale growth environments.</div><div>- Proven experience in product growth, lifecycle marketing / CLM and app growth across activation, engagement, retention and win back.</div><div>- Strong analytical and strategic thinking with the ability to translate data into business outcomes.</div><div>- Hands-on experience with experimentation, growth analytics, segmentation and personalization.</div><div>- Experience leveraging AI / Agentic capabilities to automate or enhance growth and customer lifecycle management.</div><div>- Strong people-management experience with the ability to lead and scale growth charters.</div><div>- Excellent stakeholder-management and cross-functional collaboration skills.</div><div>- High ownership, structured problem-solving ability and a strong bias for execution.</div><div>- Ability to operate effectively in a fast-paced, ambiguous and highly data-driven environment.</div><div><br></div><div><b>&nbsp;Why join us </b>:&nbsp; </div><div>We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.</div><div><br></div><div><b>Compensation: </b></div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"5d6ad294-c8ac-49b6-9142-e7d67cb6af8a","lists":[],"text":"PPSL - Growth Management - P4B(Experience : 6-9 yrs)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. </div><div><br></div><div><b>About the Role:</b></div><div>We are looking for a strategic and data-driven Growth leader to own and scale growth for the Paytm for Business app. The role will be responsible for driving activation, engagement, retention and winback, with a strong focus on improving service-led product journeys and building a scalable growth engine.</div><div><br></div><div>The ideal candidate will combine strong product and growth thinking with deep expertise in analytics, experimentation and lifecycle marketing. This is a high-ownership role that will work closely with Product, Engineering, Data, Marketing and Business teams to identify growth opportunities, design interventions and drive measurable outcomes at scale.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>- Own the growth charter for the Paytm for Business app, covering activation, engagement, retention and win back.</div><div>- Identify opportunities across key service product journeys and build strategies to improve user adoption, usage and retention.</div><div>- Build a data-led growth engine using user analytics, cohort analysis, funnel metrics and behavioral insights.</div><div>- Drive a strong culture of experimentation and rapid iteration, including hypothesis creation, A/B testing and measurement of business impact.</div><div>- Own and scale lifecycle marketing / CLM initiatives across user segments and stages of the customer journey.</div><div>- Leverage AI and Agentic capabilities to automate growth workflows, personalization, customer lifecycle management and decision-making.</div><div>- Define and track growth KPIs, identify gaps and translate insights into actionable product and business initiatives.</div><div>- Work cross-functionally with Product, Engineering, Data Science, Marketing,  Design and Operations teams to execute growth initiatives.</div><div>- Develop and own growth charters based on evolving business priorities and identify new avenues for sustainable growth.</div><div>- Lead and mentor a high-performing growth team, fostering strong ownership, analytical thinking and execution excellence.</div><div>- Continuously benchmark industry trends, consumer behavior and competitive offerings to identify new growth opportunities.</div><div><br></div><div><br></div><div><b>What We’re Looking For:</b></div><div>- Strong academic pedigree; Tier-1 institute preferred.</div><div>- Experience in Tier-1 product, consumer internet or fintech companies, preferably in high-scale growth environments.</div><div>- Proven experience in product growth, lifecycle marketing / CLM and app growth across activation, engagement, retention and win back.</div><div>- Strong analytical and strategic thinking with the ability to translate data into business outcomes.</div><div>- Hands-on experience with experimentation, growth analytics, segmentation and personalization.</div><div>- Experience leveraging AI / Agentic capabilities to automate or enhance growth and customer lifecycle management.</div><div>- Strong people-management experience with the ability to lead and scale growth charters.</div><div>- Excellent stakeholder-management and cross-functional collaboration skills.</div><div>- High ownership, structured problem-solving ability and a strong bias for execution.</div><div>- Ability to operate effectively in a fast-paced, ambiguous and highly data-driven environment.</div><div><br></div><div><b>&nbsp;Why join us </b>:&nbsp; </div><div>We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.</div><div><br></div><div><b>Compensation: </b></div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us:\nPaytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. \n\nAbout the Role:\nWe are looking for a strategic and data-driven Growth leader to own and scale growth for the Paytm for Business app. The role will be responsible for driving activation, engagement, retention and winback, with a strong focus on improving service-led product journeys and building a scalable growth engine.\n\nThe ideal candidate will combine strong product and growth thinking with deep expertise in analytics, experimentation and lifecycle marketing. This is a high-ownership role that will work closely with Product, Engineering, Data, Marketing and Business teams to identify growth opportunities, design interventions and drive measurable outcomes at scale.\n\nKey Responsibilities:\n- Own the growth charter for the Paytm for Business app, covering activation, engagement, retention and win back.\n- Identify opportunities across key service product journeys and build strategies to improve user adoption, usage and retention.\n- Build a data-led growth engine using user analytics, cohort analysis, funnel metrics and behavioral insights.\n- Drive a strong culture of experimentation and rapid iteration, including hypothesis creation, A/B testing and measurement of business impact.\n- Own and scale lifecycle marketing / CLM initiatives across user segments and stages of the customer journey.\n- Leverage AI and Agentic capabilities to automate growth workflows, personalization, customer lifecycle management and decision-making.\n- Define and track growth KPIs, identify gaps and translate insights into actionable product and business initiatives.\n- Work cross-functionally with Product, Engineering, Data Science, Marketing,  Design and Operations teams to execute growth initiatives.\n- Develop and own growth charters based on evolving business priorities and identify new avenues for sustainable growth.\n- Lead and mentor a high-performing growth team, fostering strong ownership, analytical thinking and execution excellence.\n- Continuously benchmark industry trends, consumer behavior and competitive offerings to identify new growth opportunities.\n\n\nWhat We’re Looking For:\n- Strong academic pedigree; Tier-1 institute preferred.\n- Experience in Tier-1 product, consumer internet or fintech companies, preferably in high-scale growth environments.\n- Proven experience in product growth, lifecycle marketing / CLM and app growth across activation, engagement, retention and win back.\n- Strong analytical and strategic thinking with the ability to translate data into business outcomes.\n- Hands-on experience with experimentation, growth analytics, segmentation and personalization.\n- Experience leveraging AI / Agentic capabilities to automate or enhance growth and customer lifecycle management.\n- Strong people-management experience with the ability to lead and scale growth charters.\n- Excellent stakeholder-management and cross-functional collaboration skills.\n- High ownership, structured problem-solving ability and a strong bias for execution.\n- Ability to operate effectively in a fast-paced, ambiguous and highly data-driven environment.\n\n Why join us :  \nWe aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.\n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/5d6ad294-c8ac-49b6-9142-e7d67cb6af8a","applyUrl":"https://jobs.lever.co/paytm/5d6ad294-c8ac-49b6-9142-e7d67cb6af8a/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Sales","location":"Noida, Uttar Pradesh","team":"Inference and Agentic AI","allLocations":["Noida, Uttar Pradesh","Mumbai, Maharashtra","Bengaluru, Karnataka"]},"createdAt":1782973206760,"descriptionPlain":"About Us\nPaytm is India's payment Super App offering consumers and merchants the most comprehensive\npayment services. As the pioneer of the mobile QR payments revolution in India, today, Paytm stands as\nIndia’s largest payment company by Users, Merchants, Payment Transactions, and Revenue.\nPaytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream\neconomy through technology-led financial Services. Paytm enables commerce for small merchants and\ndistributes various financial services offerings to its consumers and merchants in partnership with\nfinancial institutions.\nPaytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to\naccept payments and Sound-box to reconcile payments via voice alerts. We are also distributing loans to\nthese partners via our ‘Paytm for Business’ App.\n\nAbout The Team\nPaytm Intelligence is building next-generation AI platforms across two key areas: AI inference\ninfrastructure and agentic AI solutions. Our focus is on enabling enterprises to move from AI\nexperimentation to production-grade deployment with measurable business outcomes.\nIn the agentic AI space, we are building solutions such as Outreach Manager, CLM agents, and domain-\nspecific AI agents that automate complex customer journeys across sales, service, and operations. These\nsystems go beyond traditional chatbots, orchestrating workflows, decisions, and actions across\nenterprise systems.\n\nAbout the Role\nWe are hiring an AI Agentic Solutions Architect to drive enterprise adoption of AI-powered workflow\nautomation. This role sits at the intersection of business process transformation, AI systems, and\nenterprise sales.\nYou will work directly with enterprise customers to understand their workflows, identify automation\nopportunities, and design agentic solutions that deliver measurable outcomes such as cost reduction,\nconversion uplift, and improved customer experience.\n\nKey Responsibilities\nCustomer Journey and Workflow Design\n Map end-to-end customer journeys across sales, support, and operations.\n Identify high-impact automation opportunities.\n Design agent-driven workflows across systems and teams.\nSolution Architecture\n Design agentic AI systems including orchestration, APIs, and integrations.\n Combine LLMs, rules, and enterprise systems into scalable architectures.\nBusiness Value Articulation\n Translate solutions into measurable outcomes such as cost reduction and conversion uplift.\n Support deal teams with ROI narratives.\nPOC and Deployment\n Lead proof-of-concept (POC) engagements with clear success metrics.\n Ensure POCs convert to production deployments.\nStakeholder Engagement\n Engage both business and technical stakeholders.\n Effectively handle skepticism stemming from prior enterprise AI failures.\nReusable Playbooks\n Build repeatable solution frameworks across industries.\n Enable sales teams with structured use cases.\nSuperpowers &amp; Skills That Will Help You Succeed\n 5–8 years of experience in AI/ML, SaaS, or workflow automation.\n Proven track record of working successfully with enterprise customers.\n Strong foundational understanding of customer journeys and core business processes.\n Technical familiarity with APIs, system integrations, and complex enterprise software architectures.\n Exceptional communication skills, with the ability to bridge the gap and communicate effectively\nwith both technical engineers and business stakeholders.\n\nKey Result Areas (KRAs)\n Deal Impact: Influence deal progression and maximize win rates.\n POC Conversion: Successfully convert pilots to full production deployments.\n Business Value Articulation: Deliver quantified outcomes, data-backed ROI, and clear business\nmetrics.\n Workflow Depth: Build strong, highly repeatable use cases across diverse industries.\n Customer Credibility: Establish deep trust and strategic advisory standing with enterprise\nstakeholders.\nCulture & Compensation\n\nWhy Join Us?\nWe foster a merit-based culture that thrives on self-motivated &amp; driven individuals who are set out\nto build a successful career in India’s fastest-growing Fintech Organization. We offer an agile &amp;\ndemocratic setup that gives space to your creativity, provides the opportunity to work at a massive\nscale, and encourages diverse perspectives at all times.\n\nCompensation Wealth Creation\nIf you are the right fit, we believe in creating wealth for you. With an enviable 500 million+\nregistered users, 21 million+ merchants, and unparalleled depth of data in our ecosystem, we are in\na unique position to democratize credit for deserving consumers &amp; merchants—and we are\ncommitted to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a\npart of the story!\n","description":"<div><b>About Us</b></div><div>Paytm is India's payment Super App offering consumers and merchants the most comprehensive</div><div>payment services. As the pioneer of the mobile QR payments revolution in India, today, Paytm stands as</div><div>India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue.</div><div>Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream</div><div>economy through technology-led financial Services. Paytm enables commerce for small merchants and</div><div>distributes various financial services offerings to its consumers and merchants in partnership with</div><div>financial institutions.</div><div>Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to</div><div>accept payments and Sound-box to reconcile payments via voice alerts. We are also distributing loans to</div><div>these partners via our ‘Paytm for Business’ App.</div><div><br></div><div><b>About The Team</b></div><div>Paytm Intelligence is building next-generation AI platforms across two key areas: AI inference</div><div>infrastructure and agentic AI solutions. Our focus is on enabling enterprises to move from AI</div><div>experimentation to production-grade deployment with measurable business outcomes.</div><div>In the agentic AI space, we are building solutions such as Outreach Manager, CLM agents, and domain-</div><div>specific AI agents that automate complex customer journeys across sales, service, and operations. These</div><div>systems go beyond traditional chatbots, orchestrating workflows, decisions, and actions across</div><div>enterprise systems.</div><div><br></div><div><b>About the Role</b></div><div>We are hiring an AI Agentic Solutions Architect to drive enterprise adoption of AI-powered workflow</div><div>automation. This role sits at the intersection of business process transformation, AI systems, and</div><div>enterprise sales.</div><div>You will work directly with enterprise customers to understand their workflows, identify automation</div><div>opportunities, and design agentic solutions that deliver measurable outcomes such as cost reduction,</div><div>conversion uplift, and improved customer experience.</div><div><br></div><div><b>Key Responsibilities</b></div><div>Customer Journey and Workflow Design</div><div> Map end-to-end customer journeys across sales, support, and operations.</div><div> Identify high-impact automation opportunities.</div><div> Design agent-driven workflows across systems and teams.</div><div>Solution Architecture</div><div> Design agentic AI systems including orchestration, APIs, and integrations.</div><div> Combine LLMs, rules, and enterprise systems into scalable architectures.</div><div>Business Value Articulation</div><div> Translate solutions into measurable outcomes such as cost reduction and conversion uplift.</div><div> Support deal teams with ROI narratives.</div><div>POC and Deployment</div><div> Lead proof-of-concept (POC) engagements with clear success metrics.</div><div> Ensure POCs convert to production deployments.</div><div>Stakeholder Engagement</div><div> Engage both business and technical stakeholders.</div><div> Effectively handle skepticism stemming from prior enterprise AI failures.</div><div>Reusable Playbooks</div><div> Build repeatable solution frameworks across industries.</div><div> Enable sales teams with structured use cases.</div><div>Superpowers &amp;amp; Skills That Will Help You Succeed</div><div> 5–8 years of experience in AI/ML, SaaS, or workflow automation.</div><div> Proven track record of working successfully with enterprise customers.</div><div> Strong foundational understanding of customer journeys and core business processes.</div><div> Technical familiarity with APIs, system integrations, and complex enterprise software architectures.</div><div> Exceptional communication skills, with the ability to bridge the gap and communicate effectively</div><div>with both technical engineers and business stakeholders.</div><div><br></div><div><b>Key Result Areas (KRAs)</b></div><div> Deal Impact: Influence deal progression and maximize win rates.</div><div> POC Conversion: Successfully convert pilots to full production deployments.</div><div> Business Value Articulation: Deliver quantified outcomes, data-backed ROI, and clear business</div><div>metrics.</div><div> Workflow Depth: Build strong, highly repeatable use cases across diverse industries.</div><div> Customer Credibility: Establish deep trust and strategic advisory standing with enterprise</div><div>stakeholders.</div><div>Culture &amp; Compensation</div><div><br></div><div><b>Why Join Us?</b></div><div>We foster a merit-based culture that thrives on self-motivated &amp;amp; driven individuals who are set out</div><div>to build a successful career in India’s fastest-growing Fintech Organization. We offer an agile &amp;amp;</div><div>democratic setup that gives space to your creativity, provides the opportunity to work at a massive</div><div>scale, and encourages diverse perspectives at all times.</div><div><br></div><div><b>Compensation Wealth Creation</b></div><div>If you are the right fit, we believe in creating wealth for you. With an enviable 500 million+</div><div>registered users, 21 million+ merchants, and unparalleled depth of data in our ecosystem, we are in</div><div>a unique position to democratize credit for deserving consumers &amp;amp; merchants—and we are</div><div>committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a</div><div>part of the story!</div>","id":"e825fb5a-2ede-43ab-84dd-90e00dd9e954","lists":[],"text":"Pre Sales - AI Solution Architect","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us</b></div><div>Paytm is India's payment Super App offering consumers and merchants the most comprehensive</div><div>payment services. As the pioneer of the mobile QR payments revolution in India, today, Paytm stands as</div><div>India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue.</div><div>Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream</div><div>economy through technology-led financial Services. Paytm enables commerce for small merchants and</div><div>distributes various financial services offerings to its consumers and merchants in partnership with</div><div>financial institutions.</div><div>Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to</div><div>accept payments and Sound-box to reconcile payments via voice alerts. We are also distributing loans to</div><div>these partners via our ‘Paytm for Business’ App.</div><div><br></div><div><b>About The Team</b></div><div>Paytm Intelligence is building next-generation AI platforms across two key areas: AI inference</div><div>infrastructure and agentic AI solutions. Our focus is on enabling enterprises to move from AI</div><div>experimentation to production-grade deployment with measurable business outcomes.</div><div>In the agentic AI space, we are building solutions such as Outreach Manager, CLM agents, and domain-</div><div>specific AI agents that automate complex customer journeys across sales, service, and operations. These</div><div>systems go beyond traditional chatbots, orchestrating workflows, decisions, and actions across</div><div>enterprise systems.</div><div><br></div><div><b>About the Role</b></div><div>We are hiring an AI Agentic Solutions Architect to drive enterprise adoption of AI-powered workflow</div><div>automation. This role sits at the intersection of business process transformation, AI systems, and</div><div>enterprise sales.</div><div>You will work directly with enterprise customers to understand their workflows, identify automation</div><div>opportunities, and design agentic solutions that deliver measurable outcomes such as cost reduction,</div><div>conversion uplift, and improved customer experience.</div><div><br></div><div><b>Key Responsibilities</b></div><div>Customer Journey and Workflow Design</div><div> Map end-to-end customer journeys across sales, support, and operations.</div><div> Identify high-impact automation opportunities.</div><div> Design agent-driven workflows across systems and teams.</div><div>Solution Architecture</div><div> Design agentic AI systems including orchestration, APIs, and integrations.</div><div> Combine LLMs, rules, and enterprise systems into scalable architectures.</div><div>Business Value Articulation</div><div> Translate solutions into measurable outcomes such as cost reduction and conversion uplift.</div><div> Support deal teams with ROI narratives.</div><div>POC and Deployment</div><div> Lead proof-of-concept (POC) engagements with clear success metrics.</div><div> Ensure POCs convert to production deployments.</div><div>Stakeholder Engagement</div><div> Engage both business and technical stakeholders.</div><div> Effectively handle skepticism stemming from prior enterprise AI failures.</div><div>Reusable Playbooks</div><div> Build repeatable solution frameworks across industries.</div><div> Enable sales teams with structured use cases.</div><div>Superpowers &amp;amp; Skills That Will Help You Succeed</div><div> 5–8 years of experience in AI/ML, SaaS, or workflow automation.</div><div> Proven track record of working successfully with enterprise customers.</div><div> Strong foundational understanding of customer journeys and core business processes.</div><div> Technical familiarity with APIs, system integrations, and complex enterprise software architectures.</div><div> Exceptional communication skills, with the ability to bridge the gap and communicate effectively</div><div>with both technical engineers and business stakeholders.</div><div><br></div><div><b>Key Result Areas (KRAs)</b></div><div> Deal Impact: Influence deal progression and maximize win rates.</div><div> POC Conversion: Successfully convert pilots to full production deployments.</div><div> Business Value Articulation: Deliver quantified outcomes, data-backed ROI, and clear business</div><div>metrics.</div><div> Workflow Depth: Build strong, highly repeatable use cases across diverse industries.</div><div> Customer Credibility: Establish deep trust and strategic advisory standing with enterprise</div><div>stakeholders.</div><div>Culture &amp; Compensation</div><div><br></div><div><b>Why Join Us?</b></div><div>We foster a merit-based culture that thrives on self-motivated &amp;amp; driven individuals who are set out</div><div>to build a successful career in India’s fastest-growing Fintech Organization. We offer an agile &amp;amp;</div><div>democratic setup that gives space to your creativity, provides the opportunity to work at a massive</div><div>scale, and encourages diverse perspectives at all times.</div><div><br></div><div><b>Compensation Wealth Creation</b></div><div>If you are the right fit, we believe in creating wealth for you. With an enviable 500 million+</div><div>registered users, 21 million+ merchants, and unparalleled depth of data in our ecosystem, we are in</div><div>a unique position to democratize credit for deserving consumers &amp;amp; merchants—and we are</div><div>committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a</div><div>part of the story!</div>","descriptionBodyPlain":"About Us\nPaytm is India's payment Super App offering consumers and merchants the most comprehensive\npayment services. As the pioneer of the mobile QR payments revolution in India, today, Paytm stands as\nIndia’s largest payment company by Users, Merchants, Payment Transactions, and Revenue.\nPaytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream\neconomy through technology-led financial Services. Paytm enables commerce for small merchants and\ndistributes various financial services offerings to its consumers and merchants in partnership with\nfinancial institutions.\nPaytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to\naccept payments and Sound-box to reconcile payments via voice alerts. We are also distributing loans to\nthese partners via our ‘Paytm for Business’ App.\n\nAbout The Team\nPaytm Intelligence is building next-generation AI platforms across two key areas: AI inference\ninfrastructure and agentic AI solutions. Our focus is on enabling enterprises to move from AI\nexperimentation to production-grade deployment with measurable business outcomes.\nIn the agentic AI space, we are building solutions such as Outreach Manager, CLM agents, and domain-\nspecific AI agents that automate complex customer journeys across sales, service, and operations. These\nsystems go beyond traditional chatbots, orchestrating workflows, decisions, and actions across\nenterprise systems.\n\nAbout the Role\nWe are hiring an AI Agentic Solutions Architect to drive enterprise adoption of AI-powered workflow\nautomation. This role sits at the intersection of business process transformation, AI systems, and\nenterprise sales.\nYou will work directly with enterprise customers to understand their workflows, identify automation\nopportunities, and design agentic solutions that deliver measurable outcomes such as cost reduction,\nconversion uplift, and improved customer experience.\n\nKey Responsibilities\nCustomer Journey and Workflow Design\n Map end-to-end customer journeys across sales, support, and operations.\n Identify high-impact automation opportunities.\n Design agent-driven workflows across systems and teams.\nSolution Architecture\n Design agentic AI systems including orchestration, APIs, and integrations.\n Combine LLMs, rules, and enterprise systems into scalable architectures.\nBusiness Value Articulation\n Translate solutions into measurable outcomes such as cost reduction and conversion uplift.\n Support deal teams with ROI narratives.\nPOC and Deployment\n Lead proof-of-concept (POC) engagements with clear success metrics.\n Ensure POCs convert to production deployments.\nStakeholder Engagement\n Engage both business and technical stakeholders.\n Effectively handle skepticism stemming from prior enterprise AI failures.\nReusable Playbooks\n Build repeatable solution frameworks across industries.\n Enable sales teams with structured use cases.\nSuperpowers &amp; Skills That Will Help You Succeed\n 5–8 years of experience in AI/ML, SaaS, or workflow automation.\n Proven track record of working successfully with enterprise customers.\n Strong foundational understanding of customer journeys and core business processes.\n Technical familiarity with APIs, system integrations, and complex enterprise software architectures.\n Exceptional communication skills, with the ability to bridge the gap and communicate effectively\nwith both technical engineers and business stakeholders.\n\nKey Result Areas (KRAs)\n Deal Impact: Influence deal progression and maximize win rates.\n POC Conversion: Successfully convert pilots to full production deployments.\n Business Value Articulation: Deliver quantified outcomes, data-backed ROI, and clear business\nmetrics.\n Workflow Depth: Build strong, highly repeatable use cases across diverse industries.\n Customer Credibility: Establish deep trust and strategic advisory standing with enterprise\nstakeholders.\nCulture & Compensation\n\nWhy Join Us?\nWe foster a merit-based culture that thrives on self-motivated &amp; driven individuals who are set out\nto build a successful career in India’s fastest-growing Fintech Organization. We offer an agile &amp;\ndemocratic setup that gives space to your creativity, provides the opportunity to work at a massive\nscale, and encourages diverse perspectives at all times.\n\nCompensation Wealth Creation\nIf you are the right fit, we believe in creating wealth for you. With an enviable 500 million+\nregistered users, 21 million+ merchants, and unparalleled depth of data in our ecosystem, we are in\na unique position to democratize credit for deserving consumers &amp; merchants—and we are\ncommitted to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a\npart of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/e825fb5a-2ede-43ab-84dd-90e00dd9e954","applyUrl":"https://jobs.lever.co/paytm/e825fb5a-2ede-43ab-84dd-90e00dd9e954/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Noida, Uttar Pradesh","team":"Lending","allLocations":["Noida, Uttar Pradesh","Gurugram, Haryana"]},"createdAt":1790677541123,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role:\nPaytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes.\n\nExpectations/ Requirements:\n-6+ years of experience in Sales Training, Learning & Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains.\n-The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives.\n-Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures.\n-Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules.\n-Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development.\n-Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives.\n-Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas.\n-Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness.\n-Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms.\n-Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements.\n\nMust Have: \n-Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts.\n-Strong understanding of lending products, sales processes, and customer acquisition practices.\n-Excellent communication, presentation, and stakeholder management skills.\n-Ability to create engaging training content and facilitate interactive learning sessions.\n-Proficiency in Microsoft PowerPoint, Excel, and Learning Management Systems (LMS) is preferred.\n\nEducational Qualification:\n-Graduate/Postgraduate in any discipline.\n-Certification in Training & Development or Learning Facilitation will be an added advantage.\n\n\nWhy join us?\nA collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager.\n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role:</b></div><div>Paytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes.</div><div><br></div><div><b>Expectations/ Requirements:</b></div><div>-6+ years of experience in Sales Training, Learning &amp; Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains.</div><div>-The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives.</div><div>-Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures.</div><div>-Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules.</div><div>-Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development.</div><div>-Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives.</div><div>-Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas.</div><div>-Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness.</div><div>-Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms.</div><div>-Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements.</div><div><br></div><div><b>Must Have: </b></div><div>-Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts.</div><div>-Strong understanding of lending products, sales processes, and customer acquisition practices.</div><div>-Excellent communication, presentation, and stakeholder management skills.</div><div>-Ability to create engaging training content and facilitate interactive learning sessions.</div><div>-Proficiency in Microsoft PowerPoint, Excel, and Learning Management Systems (LMS) is preferred.</div><div><br></div><div><b>Educational Qualification:</b></div><div>-Graduate/Postgraduate in any discipline.</div><div>-Certification in Training &amp; Development or Learning Facilitation will be an added advantage.</div><div><br></div><div><br></div><div><b>Why join us?</b></div><div>A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager.</div><div><br></div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"cee9ed93-5400-4dee-a84f-28a18c802340","lists":[],"text":"Process Trainer - Manager - Lending (North & East)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role:</b></div><div>Paytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes.</div><div><br></div><div><b>Expectations/ Requirements:</b></div><div>-6+ years of experience in Sales Training, Learning &amp; Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains.</div><div>-The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives.</div><div>-Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures.</div><div>-Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules.</div><div>-Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development.</div><div>-Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives.</div><div>-Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas.</div><div>-Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness.</div><div>-Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms.</div><div>-Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements.</div><div><br></div><div><b>Must Have: </b></div><div>-Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts.</div><div>-Strong understanding of lending products, sales processes, and customer acquisition practices.</div><div>-Excellent communication, presentation, and stakeholder management skills.</div><div>-Ability to create engaging training content and facilitate interactive learning sessions.</div><div>-Proficiency in Microsoft PowerPoint, Excel, and Learning Management Systems (LMS) is preferred.</div><div><br></div><div><b>Educational Qualification:</b></div><div>-Graduate/Postgraduate in any discipline.</div><div>-Certification in Training &amp; Development or Learning Facilitation will be an added advantage.</div><div><br></div><div><br></div><div><b>Why join us?</b></div><div>A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager.</div><div><br></div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role:\nPaytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes.\n\nExpectations/ Requirements:\n-6+ years of experience in Sales Training, Learning & Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains.\n-The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives.\n-Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures.\n-Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules.\n-Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development.\n-Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives.\n-Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas.\n-Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness.\n-Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms.\n-Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements.\n\nMust Have: \n-Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts.\n-Strong understanding of lending products, sales processes, and customer acquisition practices.\n-Excellent communication, presentation, and stakeholder management skills.\n-Ability to create engaging training content and facilitate interactive learning sessions.\n-Proficiency in Microsoft PowerPoint, Excel, and Learning Management Systems (LMS) is preferred.\n\nEducational Qualification:\n-Graduate/Postgraduate in any discipline.\n-Certification in Training & Development or Learning Facilitation will be an added advantage.\n\n\nWhy join us?\nA collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager.\n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/cee9ed93-5400-4dee-a84f-28a18c802340","applyUrl":"https://jobs.lever.co/paytm/cee9ed93-5400-4dee-a84f-28a18c802340/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Mumbai, Maharashtra","team":"Lending","allLocations":["Mumbai, Maharashtra"]},"createdAt":1788254235339,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role:\nPaytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes.\n\nExpectations/ Requirements:\n-6+ years of experience in Sales Training, Learning & Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains.\n-The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives.\n-Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures.\n-Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules.\n-Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development.\n-Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives.\n-Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas.\n-Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness.\n-Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms.\n-Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements.\n\nMust Have: \n-Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts.\n-Strong understanding of lending products, sales processes, and customer acquisition practices.\n-Excellent communication, presentation, and stakeholder management skills.\n-Ability to create engaging training content and facilitate interactive learning sessions.\n-Proficiency in Microsoft PowerPoint, Excel, and Learning Management Systems (LMS) is preferred.\n\nEducational Qualification:\n-Graduate/Postgraduate in any discipline.\n-Certification in Training & Development or Learning Facilitation will be an added advantage.\n\n\nWhy join us?\nA collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager\nCompensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role:</b></div><div>Paytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes.</div><div><br></div><div><b>Expectations/ Requirements:</b></div><div>-6+ years of experience in Sales Training, Learning &amp; Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains.</div><div>-The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives.</div><div>-Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures.</div><div>-Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules.</div><div>-Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development.</div><div>-Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives.</div><div>-Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas.</div><div>-Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness.</div><div>-Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms.</div><div>-Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements.</div><div><br></div><div><b>Must Have: </b></div><div>-Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts.</div><div>-Strong understanding of lending products, sales processes, and customer acquisition practices.</div><div>-Excellent communication, presentation, and stakeholder management skills.</div><div>-Ability to create engaging training content and facilitate interactive learning sessions.</div><div>-Proficiency in Microsoft PowerPoint, Excel, and Learning Management Systems (LMS) is preferred.</div><div><br></div><div><b>Educational Qualification:</b></div><div>-Graduate/Postgraduate in any discipline.</div><div>-Certification in Training &amp; Development or Learning Facilitation will be an added advantage.</div><div><br></div><div><br></div><div><b>Why join us?</b></div><div>A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager</div><div>Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"edb4eabe-f52e-454b-84fd-3bd7468be17e","lists":[],"text":"Process Trainer - Manager - Lending (West)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role:</b></div><div>Paytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes.</div><div><br></div><div><b>Expectations/ Requirements:</b></div><div>-6+ years of experience in Sales Training, Learning &amp; Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains.</div><div>-The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives.</div><div>-Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures.</div><div>-Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules.</div><div>-Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development.</div><div>-Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives.</div><div>-Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas.</div><div>-Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness.</div><div>-Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms.</div><div>-Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements.</div><div><br></div><div><b>Must Have: </b></div><div>-Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts.</div><div>-Strong understanding of lending products, sales processes, and customer acquisition practices.</div><div>-Excellent communication, presentation, and stakeholder management skills.</div><div>-Ability to create engaging training content and facilitate interactive learning sessions.</div><div>-Proficiency in Microsoft PowerPoint, Excel, and Learning Management Systems (LMS) is preferred.</div><div><br></div><div><b>Educational Qualification:</b></div><div>-Graduate/Postgraduate in any discipline.</div><div>-Certification in Training &amp; Development or Learning Facilitation will be an added advantage.</div><div><br></div><div><br></div><div><b>Why join us?</b></div><div>A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager</div><div>Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role:\nPaytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes.\n\nExpectations/ Requirements:\n-6+ years of experience in Sales Training, Learning & Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains.\n-The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives.\n-Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures.\n-Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules.\n-Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development.\n-Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives.\n-Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas.\n-Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness.\n-Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms.\n-Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements.\n\nMust Have: \n-Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts.\n-Strong understanding of lending products, sales processes, and customer acquisition practices.\n-Excellent communication, presentation, and stakeholder management skills.\n-Ability to create engaging training content and facilitate interactive learning sessions.\n-Proficiency in Microsoft PowerPoint, Excel, and Learning Management Systems (LMS) is preferred.\n\nEducational Qualification:\n-Graduate/Postgraduate in any discipline.\n-Certification in Training & Development or Learning Facilitation will be an added advantage.\n\n\nWhy join us?\nA collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager\nCompensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/edb4eabe-f52e-454b-84fd-3bd7468be17e","applyUrl":"https://jobs.lever.co/paytm/edb4eabe-f52e-454b-84fd-3bd7468be17e/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Bangalore, Karnataka","team":"Paytm Ads","allLocations":["Bangalore, Karnataka"]},"createdAt":1785477683061,"descriptionPlain":"About Paytm:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout the Role\n\nPaytm Ads is building the next generation of advertising infrastructure by combining high-intent first-party commerce data, AI-driven decisioning, and a scalable programmatic ecosystem. \n\nAs a PMII / SPM, you will own key components of Paytm's monetization infrastructure, enabling seamless integration with DSPs, SSPs, exchanges, SDK partners and measurement providers. You will build scalable platform capabilities that maximize advertiser demand, improve publisher yield, and expand Paytm's programmatic ecosystem.\n\nThis role is ideal for someone passionate about solving complex AdTech problems and building products at scale in a fast-moving environment.\n\nWhat You'll Drive\n\nProgrammatic Ad Stack\n\n* Own the roadmap for Paytm's programmatic monetization platform. \n* Build and enhance capabilities across OpenRTB, auction infrastructure, demand routing and inventory monetization.\n* Improve platform scalability, latency and auction efficiency. \n\nPartner Integrations \n\n* Drive integrations with leading SSPs, DSPs, exchanges and demand partners. \n* Build scalable APIs and onboarding frameworks for external monetization partners. \n* Work closely with business teams to accelerate partner launches. \n\nSDK & Monetization Infrastructure\n\n* Own SDK integrations across internal and third-party monetization platforms. \n* Enable access to premium demand through SDK and server-side integrations. \n* Improve monetization performance across app inventory while maintaining user experience.\n\n Measurement & Attribution\n\n* Build integrations with MMPs, DCR providers, fraud detection and measurement partners. \n* Improve attribution accuracy and campaign measurement capabilities. \n* Enable privacy-first measurement solutions. \n\nPlatform Execution\n\n* Own the end-to-end product lifecycle—from discovery and design through launch, experimentation and scale. Partner closely with Engineering, Architecture, Data Science, Sales, Partnerships and Operations teams. \n* Define success metrics and continuously optimize platform performance.\n\nWhat We're Looking For\n\n* Experience3-8 years of Product Management experience.\n* 2+ years in AdTech, Programmatic Advertising or Marketing Technology.\n* Experience building B2B platforms, advertising products or marketplace products.\n* Demonstrated ownership of products from concept through launch and scale.\n\nPreferred Expertise\n\n* Programmatic Advertising (SSP, DSP, Ad Exchange, Open RTB)\n* Publisher monetization and yield optimization Campaign Management \n* Platforms Audience targeting and identity solutionsAuction systems and pricing models.\n* Attribution and measurement AI/ML-powered advertising products Retail Media or Commerce Media.\n\nWhy join us\n\n•A collaborative output driven program that brings cohesiveness across businesses through technology·\n•Improve the average revenue per use by increasing the cross-sell opportunities·\n•A solid 360 feedback from your peer teams on your support of their goals·\n•Respect, that is earned, not demanded from your peers and manager.\n\nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! \n","description":"<div><b style=\"font-size: 16px;\">About Paytm:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Role</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm Ads is building the next generation of advertising infrastructure by combining high-intent first-party commerce data, AI-driven decisioning, and a scalable programmatic ecosystem. </span></div><div><br></div><div><span style=\"font-size: 16px;\">As a </span><b style=\"font-size: 16px;\">PMII / SPM, </b><span style=\"font-size: 16px;\">you will own key components of Paytm's monetization infrastructure, enabling seamless integration with DSPs, SSPs, exchanges, SDK partners and measurement providers. You will build scalable platform capabilities that maximize advertiser demand, improve publisher yield, and expand Paytm's programmatic ecosystem.</span></div><div><br></div><div><span style=\"font-size: 16px;\">This role is ideal for someone passionate about solving complex AdTech problems and building products at scale in a fast-moving environment.</span></div><div><br></div><div><b style=\"font-size: 16px;\">What You'll Drive</b></div><div><br></div><div><b style=\"font-size: 16px;\">Programmatic Ad Stack</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Own the roadmap for Paytm's programmatic monetization platform.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Build and enhance capabilities across OpenRTB, auction infrastructure, demand routing and inventory monetization.</span></div><div><span style=\"font-size: 16px;\">* Improve platform scalability, latency and auction efficiency.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">Partner Integrations </b></div><div><br></div><div><span style=\"font-size: 16px;\">* Drive integrations with leading SSPs, DSPs, exchanges and demand partners.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Build scalable APIs and onboarding frameworks for external monetization partners.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Work closely with business teams to accelerate partner launches.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">SDK &amp; Monetization Infrastructure</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Own SDK integrations across internal and third-party monetization platforms.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Enable access to premium demand through SDK and server-side integrations.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Improve monetization performance across app inventory while maintaining user experience.</span></div><div><br></div><div><b style=\"font-size: 16px;\">&nbsp;Measurement &amp; Attribution</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Build integrations with MMPs, DCR providers, fraud detection and measurement partners.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Improve attribution accuracy and campaign measurement capabilities.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Enable privacy-first measurement solutions.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">Platform Execution</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Own the end-to-end product lifecycle—from discovery and design through launch, experimentation and scale.&nbsp;Partner closely with Engineering, Architecture, Data Science, Sales, Partnerships and Operations teams.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Define success metrics and continuously optimize platform performance.</span></div><div><br></div><div><b style=\"font-size: 16px;\">What We're Looking For</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Experience3-8 years of Product Management experience.</span></div><div><span style=\"font-size: 16px;\">* 2+ years in AdTech, Programmatic Advertising or Marketing Technology.</span></div><div><span style=\"font-size: 16px;\">* Experience building B2B platforms, advertising products or marketplace products.</span></div><div><span style=\"font-size: 16px;\">* Demonstrated ownership of products from concept through launch and scale.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Preferred Expertise</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Programmatic Advertising (SSP, DSP, Ad Exchange, Open RTB)</span></div><div><span style=\"font-size: 16px;\">* Publisher monetization and yield optimization Campaign Management </span></div><div><span style=\"font-size: 16px;\">* Platforms Audience targeting and identity solutionsAuction systems and pricing models.</span></div><div><span style=\"font-size: 16px;\">* Attribution and measurement AI/ML-powered advertising products Retail Media or Commerce Media.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us</b></div><div><br></div><div><span style=\"font-size: 16px;\">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style=\"font-size: 16px;\">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style=\"font-size: 16px;\">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style=\"font-size: 16px;\">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>","id":"6cee2f1c-6cae-4e46-9533-d62283f56734","lists":[],"text":"Product Management - Ads Product | Experience : 3-8 yrs","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 16px;\">About Paytm:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Role</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm Ads is building the next generation of advertising infrastructure by combining high-intent first-party commerce data, AI-driven decisioning, and a scalable programmatic ecosystem. </span></div><div><br></div><div><span style=\"font-size: 16px;\">As a </span><b style=\"font-size: 16px;\">PMII / SPM, </b><span style=\"font-size: 16px;\">you will own key components of Paytm's monetization infrastructure, enabling seamless integration with DSPs, SSPs, exchanges, SDK partners and measurement providers. You will build scalable platform capabilities that maximize advertiser demand, improve publisher yield, and expand Paytm's programmatic ecosystem.</span></div><div><br></div><div><span style=\"font-size: 16px;\">This role is ideal for someone passionate about solving complex AdTech problems and building products at scale in a fast-moving environment.</span></div><div><br></div><div><b style=\"font-size: 16px;\">What You'll Drive</b></div><div><br></div><div><b style=\"font-size: 16px;\">Programmatic Ad Stack</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Own the roadmap for Paytm's programmatic monetization platform.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Build and enhance capabilities across OpenRTB, auction infrastructure, demand routing and inventory monetization.</span></div><div><span style=\"font-size: 16px;\">* Improve platform scalability, latency and auction efficiency.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">Partner Integrations </b></div><div><br></div><div><span style=\"font-size: 16px;\">* Drive integrations with leading SSPs, DSPs, exchanges and demand partners.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Build scalable APIs and onboarding frameworks for external monetization partners.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Work closely with business teams to accelerate partner launches.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">SDK &amp; Monetization Infrastructure</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Own SDK integrations across internal and third-party monetization platforms.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Enable access to premium demand through SDK and server-side integrations.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Improve monetization performance across app inventory while maintaining user experience.</span></div><div><br></div><div><b style=\"font-size: 16px;\">&nbsp;Measurement &amp; Attribution</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Build integrations with MMPs, DCR providers, fraud detection and measurement partners.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Improve attribution accuracy and campaign measurement capabilities.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Enable privacy-first measurement solutions.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">Platform Execution</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Own the end-to-end product lifecycle—from discovery and design through launch, experimentation and scale.&nbsp;Partner closely with Engineering, Architecture, Data Science, Sales, Partnerships and Operations teams.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Define success metrics and continuously optimize platform performance.</span></div><div><br></div><div><b style=\"font-size: 16px;\">What We're Looking For</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Experience3-8 years of Product Management experience.</span></div><div><span style=\"font-size: 16px;\">* 2+ years in AdTech, Programmatic Advertising or Marketing Technology.</span></div><div><span style=\"font-size: 16px;\">* Experience building B2B platforms, advertising products or marketplace products.</span></div><div><span style=\"font-size: 16px;\">* Demonstrated ownership of products from concept through launch and scale.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Preferred Expertise</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Programmatic Advertising (SSP, DSP, Ad Exchange, Open RTB)</span></div><div><span style=\"font-size: 16px;\">* Publisher monetization and yield optimization Campaign Management </span></div><div><span style=\"font-size: 16px;\">* Platforms Audience targeting and identity solutionsAuction systems and pricing models.</span></div><div><span style=\"font-size: 16px;\">* Attribution and measurement AI/ML-powered advertising products Retail Media or Commerce Media.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us</b></div><div><br></div><div><span style=\"font-size: 16px;\">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style=\"font-size: 16px;\">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style=\"font-size: 16px;\">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style=\"font-size: 16px;\">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>","descriptionBodyPlain":"About Paytm:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout the Role\n\nPaytm Ads is building the next generation of advertising infrastructure by combining high-intent first-party commerce data, AI-driven decisioning, and a scalable programmatic ecosystem. \n\nAs a PMII / SPM, you will own key components of Paytm's monetization infrastructure, enabling seamless integration with DSPs, SSPs, exchanges, SDK partners and measurement providers. You will build scalable platform capabilities that maximize advertiser demand, improve publisher yield, and expand Paytm's programmatic ecosystem.\n\nThis role is ideal for someone passionate about solving complex AdTech problems and building products at scale in a fast-moving environment.\n\nWhat You'll Drive\n\nProgrammatic Ad Stack\n\n* Own the roadmap for Paytm's programmatic monetization platform. \n* Build and enhance capabilities across OpenRTB, auction infrastructure, demand routing and inventory monetization.\n* Improve platform scalability, latency and auction efficiency. \n\nPartner Integrations \n\n* Drive integrations with leading SSPs, DSPs, exchanges and demand partners. \n* Build scalable APIs and onboarding frameworks for external monetization partners. \n* Work closely with business teams to accelerate partner launches. \n\nSDK & Monetization Infrastructure\n\n* Own SDK integrations across internal and third-party monetization platforms. \n* Enable access to premium demand through SDK and server-side integrations. \n* Improve monetization performance across app inventory while maintaining user experience.\n\n Measurement & Attribution\n\n* Build integrations with MMPs, DCR providers, fraud detection and measurement partners. \n* Improve attribution accuracy and campaign measurement capabilities. \n* Enable privacy-first measurement solutions. \n\nPlatform Execution\n\n* Own the end-to-end product lifecycle—from discovery and design through launch, experimentation and scale. Partner closely with Engineering, Architecture, Data Science, Sales, Partnerships and Operations teams. \n* Define success metrics and continuously optimize platform performance.\n\nWhat We're Looking For\n\n* Experience3-8 years of Product Management experience.\n* 2+ years in AdTech, Programmatic Advertising or Marketing Technology.\n* Experience building B2B platforms, advertising products or marketplace products.\n* Demonstrated ownership of products from concept through launch and scale.\n\nPreferred Expertise\n\n* Programmatic Advertising (SSP, DSP, Ad Exchange, Open RTB)\n* Publisher monetization and yield optimization Campaign Management \n* Platforms Audience targeting and identity solutionsAuction systems and pricing models.\n* Attribution and measurement AI/ML-powered advertising products Retail Media or Commerce Media.\n\nWhy join us\n\n•A collaborative output driven program that brings cohesiveness across businesses through technology·\n•Improve the average revenue per use by increasing the cross-sell opportunities·\n•A solid 360 feedback from your peer teams on your support of their goals·\n•Respect, that is earned, not demanded from your peers and manager.\n\nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! \n","hostedUrl":"https://jobs.lever.co/paytm/6cee2f1c-6cae-4e46-9533-d62283f56734","applyUrl":"https://jobs.lever.co/paytm/6cee2f1c-6cae-4e46-9533-d62283f56734/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Noida, Uttar Pradesh","team":"Travel","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1790767080704,"descriptionPlain":"About Us:\n\nPaytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.\n\nAbout the Role:\n\nWe are looking for early-career Product Managers who are ready to take independent ownership of a product pod or charter. The role involves understanding customer problems, defining product priorities, collaborating with Design and Engineering, launching products, and continuously improving outcomes through data and customer feedback.\nThis opportunity is ideal for professionals who have built a strong foundation in Product Management within a fast-paced B2C company and are ready to take on greater ownership. Product Analysts who actively influence product decisions and work closely with technology teams are also encouraged to apply.\n\n\nKey Responsibilities:\n\n1) Own a product pod or charter with clearly defined customer and business objectives.\n2) Identify customer problems through data analysis, user research, market insights, and product funnel analysis.\n3) Define product roadmaps, priorities initiatives, and make informed trade-offs.\n4) Develop clear product requirements and collaborate with Design, Engineering, Analytics, Operations, and Business teams throughout the product lifecycle.\n5) Design and run experiments, evaluate outcomes, and scale successful initiatives while maintaining product quality.\n6) Track key product metrics and continuously improve the user experience based on data and customer feedback.\n7) Leverage AI tools for research, analysis, prototyping, documentation, testing, and product development.\n8) Take end-to-end accountability for outcomes, proactively identify risks, and navigate ambiguous problem statements.\n\n\nWhat We Are Looking For:\n\n1) Around 3–5 years of relevant experience in Product Management, Product Analytics, Business Analysis, or related product roles.\n2) Experience in a scaled consumer internet company, high-growth startup, marketplace, commerce, fintech, travel, mobility, or another fast-paced B2C business.\n3) Demonstrated ownership of product initiatives with measurable customer or business impact.\n4) Strong understanding of product discovery, prioritization, funnel analysis, experimentation, and product delivery.\n5) Hands-on experience with Android or iOS products and a strong understanding of user experience.\n6) Ability to collaborate directly with Engineering teams and discuss APIs, data flows, release dependencies, and technical trade-offs, including native versus cross-platform development.\n7) Strong analytical skills and proficiency in interpreting product metrics, funnels, cohorts, and experiment results.\n8) Ability to challenge existing assumptions and make data-driven decisions.\n9) A proactive, curious, and adaptable approach to problem-solving.\n10) Excellent written and verbal communication skills and the ability to collaborate across functions.\n11) Practical, regular use of modern AI tools to improve productivity and work quality.\n\n\nPreferred Qualifications:\n\n1) Experience taking a customer problem from discovery and ideation through product launch, with clear evidence of impact.\n2) Exposure to high-traffic products, frequent release cycles, complex marketplace dynamics, or conversion-focused product journeys.\n3) Experience building prototypes, automating workflows, or using AI beyond basic content generation.\n4) Familiarity with AI agents or agentic frameworks is a strong plus.\n5) A degree in Computer Science, Engineering, or another technical discipline is preferred. An MBA is an added advantage but not mandatory.\n6) Ability to balance customer value, business impact, speed of execution, and technical feasibility.\n\nWhy Join Us?\n\nOwn meaningful product problems and take accountability for outcomes.\nWork on products used at scale and collaborate across Product, Technology, Supply, Operations, and Business teams.\nDrive product initiatives from discovery to launch and continuous improvement.\nExplore opportunities to build new travel propositions from the ground up.\nWork in a fast-paced environment that encourages experimentation, independent thinking, and the practical application of AI.\n\n\n\n","description":"<div><b>About Us:</b></div><div><br></div><div>Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role:</b></div><div><br></div><div>We are looking for early-career Product Managers who are ready to take independent ownership of a product pod or charter. The role involves understanding customer problems, defining product priorities, collaborating with Design and Engineering, launching products, and continuously improving outcomes through data and customer feedback.</div><div>This opportunity is ideal for professionals who have built a strong foundation in Product Management within a fast-paced B2C company and are ready to take on greater ownership. Product Analysts who actively influence product decisions and work closely with technology teams are also encouraged to apply.</div><div><br></div><div><br></div><div><b>Key Responsibilities:</b></div><div><br></div><div>1) Own a product pod or charter with clearly defined customer and business objectives.</div><div>2) Identify customer problems through data analysis, user research, market insights, and product funnel analysis.</div><div>3) Define product roadmaps, priorities initiatives, and make informed trade-offs.</div><div>4) Develop clear product requirements and collaborate with Design, Engineering, Analytics, Operations, and Business teams throughout the product lifecycle.</div><div>5) Design and run experiments, evaluate outcomes, and scale successful initiatives while maintaining product quality.</div><div>6) Track key product metrics and continuously improve the user experience based on data and customer feedback.</div><div>7) Leverage AI tools for research, analysis, prototyping, documentation, testing, and product development.</div><div>8) Take end-to-end accountability for outcomes, proactively identify risks, and navigate ambiguous problem statements.</div><div><br></div><div><br></div><div><b>What We Are Looking For:</b></div><div><br></div><div>1) Around 3–5 years of relevant experience in Product Management, Product Analytics, Business Analysis, or related product roles.</div><div>2) Experience in a scaled consumer internet company, high-growth startup, marketplace, commerce, fintech, travel, mobility, or another fast-paced B2C business.</div><div>3) Demonstrated ownership of product initiatives with measurable customer or business impact.</div><div>4) Strong understanding of product discovery, prioritization, funnel analysis, experimentation, and product delivery.</div><div>5) Hands-on experience with Android or iOS products and a strong understanding of user experience.</div><div>6) Ability to collaborate directly with Engineering teams and discuss APIs, data flows, release dependencies, and technical trade-offs, including native versus cross-platform development.</div><div>7) Strong analytical skills and proficiency in interpreting product metrics, funnels, cohorts, and experiment results.</div><div>8) Ability to challenge existing assumptions and make data-driven decisions.</div><div>9) A proactive, curious, and adaptable approach to problem-solving.</div><div>10) Excellent written and verbal communication skills and the ability to collaborate across functions.</div><div>11) Practical, regular use of modern AI tools to improve productivity and work quality.</div><div><br></div><div><br></div><div><b>Preferred Qualifications:</b></div><div><br></div><div>1) Experience taking a customer problem from discovery and ideation through product launch, with clear evidence of impact.</div><div>2) Exposure to high-traffic products, frequent release cycles, complex marketplace dynamics, or conversion-focused product journeys.</div><div>3) Experience building prototypes, automating workflows, or using AI beyond basic content generation.</div><div>4) Familiarity with AI agents or agentic frameworks is a strong plus.</div><div>5) A degree in Computer Science, Engineering, or another technical discipline is preferred. An MBA is an added advantage but not mandatory.</div><div>6) Ability to balance customer value, business impact, speed of execution, and technical feasibility.</div><div><br></div><div><b>Why Join Us?</b></div><div><br></div><div>Own meaningful product problems and take accountability for outcomes.</div><div>Work on products used at scale and collaborate across Product, Technology, Supply, Operations, and Business teams.</div><div>Drive product initiatives from discovery to launch and continuous improvement.</div><div>Explore opportunities to build new travel propositions from the ground up.</div><div>Work in a fast-paced environment that encourages experimentation, independent thinking, and the practical application of AI.</div><div><br></div><div><br></div><div><br></div>","id":"cf1076c8-e8be-4fc4-8112-aa55051de742","lists":[],"text":"Product Management - Associate Product Manager - Travel.","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div><br></div><div>Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role:</b></div><div><br></div><div>We are looking for early-career Product Managers who are ready to take independent ownership of a product pod or charter. The role involves understanding customer problems, defining product priorities, collaborating with Design and Engineering, launching products, and continuously improving outcomes through data and customer feedback.</div><div>This opportunity is ideal for professionals who have built a strong foundation in Product Management within a fast-paced B2C company and are ready to take on greater ownership. Product Analysts who actively influence product decisions and work closely with technology teams are also encouraged to apply.</div><div><br></div><div><br></div><div><b>Key Responsibilities:</b></div><div><br></div><div>1) Own a product pod or charter with clearly defined customer and business objectives.</div><div>2) Identify customer problems through data analysis, user research, market insights, and product funnel analysis.</div><div>3) Define product roadmaps, priorities initiatives, and make informed trade-offs.</div><div>4) Develop clear product requirements and collaborate with Design, Engineering, Analytics, Operations, and Business teams throughout the product lifecycle.</div><div>5) Design and run experiments, evaluate outcomes, and scale successful initiatives while maintaining product quality.</div><div>6) Track key product metrics and continuously improve the user experience based on data and customer feedback.</div><div>7) Leverage AI tools for research, analysis, prototyping, documentation, testing, and product development.</div><div>8) Take end-to-end accountability for outcomes, proactively identify risks, and navigate ambiguous problem statements.</div><div><br></div><div><br></div><div><b>What We Are Looking For:</b></div><div><br></div><div>1) Around 3–5 years of relevant experience in Product Management, Product Analytics, Business Analysis, or related product roles.</div><div>2) Experience in a scaled consumer internet company, high-growth startup, marketplace, commerce, fintech, travel, mobility, or another fast-paced B2C business.</div><div>3) Demonstrated ownership of product initiatives with measurable customer or business impact.</div><div>4) Strong understanding of product discovery, prioritization, funnel analysis, experimentation, and product delivery.</div><div>5) Hands-on experience with Android or iOS products and a strong understanding of user experience.</div><div>6) Ability to collaborate directly with Engineering teams and discuss APIs, data flows, release dependencies, and technical trade-offs, including native versus cross-platform development.</div><div>7) Strong analytical skills and proficiency in interpreting product metrics, funnels, cohorts, and experiment results.</div><div>8) Ability to challenge existing assumptions and make data-driven decisions.</div><div>9) A proactive, curious, and adaptable approach to problem-solving.</div><div>10) Excellent written and verbal communication skills and the ability to collaborate across functions.</div><div>11) Practical, regular use of modern AI tools to improve productivity and work quality.</div><div><br></div><div><br></div><div><b>Preferred Qualifications:</b></div><div><br></div><div>1) Experience taking a customer problem from discovery and ideation through product launch, with clear evidence of impact.</div><div>2) Exposure to high-traffic products, frequent release cycles, complex marketplace dynamics, or conversion-focused product journeys.</div><div>3) Experience building prototypes, automating workflows, or using AI beyond basic content generation.</div><div>4) Familiarity with AI agents or agentic frameworks is a strong plus.</div><div>5) A degree in Computer Science, Engineering, or another technical discipline is preferred. An MBA is an added advantage but not mandatory.</div><div>6) Ability to balance customer value, business impact, speed of execution, and technical feasibility.</div><div><br></div><div><b>Why Join Us?</b></div><div><br></div><div>Own meaningful product problems and take accountability for outcomes.</div><div>Work on products used at scale and collaborate across Product, Technology, Supply, Operations, and Business teams.</div><div>Drive product initiatives from discovery to launch and continuous improvement.</div><div>Explore opportunities to build new travel propositions from the ground up.</div><div>Work in a fast-paced environment that encourages experimentation, independent thinking, and the practical application of AI.</div><div><br></div><div><br></div><div><br></div>","descriptionBodyPlain":"About Us:\n\nPaytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.\n\nAbout the Role:\n\nWe are looking for early-career Product Managers who are ready to take independent ownership of a product pod or charter. The role involves understanding customer problems, defining product priorities, collaborating with Design and Engineering, launching products, and continuously improving outcomes through data and customer feedback.\nThis opportunity is ideal for professionals who have built a strong foundation in Product Management within a fast-paced B2C company and are ready to take on greater ownership. Product Analysts who actively influence product decisions and work closely with technology teams are also encouraged to apply.\n\n\nKey Responsibilities:\n\n1) Own a product pod or charter with clearly defined customer and business objectives.\n2) Identify customer problems through data analysis, user research, market insights, and product funnel analysis.\n3) Define product roadmaps, priorities initiatives, and make informed trade-offs.\n4) Develop clear product requirements and collaborate with Design, Engineering, Analytics, Operations, and Business teams throughout the product lifecycle.\n5) Design and run experiments, evaluate outcomes, and scale successful initiatives while maintaining product quality.\n6) Track key product metrics and continuously improve the user experience based on data and customer feedback.\n7) Leverage AI tools for research, analysis, prototyping, documentation, testing, and product development.\n8) Take end-to-end accountability for outcomes, proactively identify risks, and navigate ambiguous problem statements.\n\n\nWhat We Are Looking For:\n\n1) Around 3–5 years of relevant experience in Product Management, Product Analytics, Business Analysis, or related product roles.\n2) Experience in a scaled consumer internet company, high-growth startup, marketplace, commerce, fintech, travel, mobility, or another fast-paced B2C business.\n3) Demonstrated ownership of product initiatives with measurable customer or business impact.\n4) Strong understanding of product discovery, prioritization, funnel analysis, experimentation, and product delivery.\n5) Hands-on experience with Android or iOS products and a strong understanding of user experience.\n6) Ability to collaborate directly with Engineering teams and discuss APIs, data flows, release dependencies, and technical trade-offs, including native versus cross-platform development.\n7) Strong analytical skills and proficiency in interpreting product metrics, funnels, cohorts, and experiment results.\n8) Ability to challenge existing assumptions and make data-driven decisions.\n9) A proactive, curious, and adaptable approach to problem-solving.\n10) Excellent written and verbal communication skills and the ability to collaborate across functions.\n11) Practical, regular use of modern AI tools to improve productivity and work quality.\n\n\nPreferred Qualifications:\n\n1) Experience taking a customer problem from discovery and ideation through product launch, with clear evidence of impact.\n2) Exposure to high-traffic products, frequent release cycles, complex marketplace dynamics, or conversion-focused product journeys.\n3) Experience building prototypes, automating workflows, or using AI beyond basic content generation.\n4) Familiarity with AI agents or agentic frameworks is a strong plus.\n5) A degree in Computer Science, Engineering, or another technical discipline is preferred. An MBA is an added advantage but not mandatory.\n6) Ability to balance customer value, business impact, speed of execution, and technical feasibility.\n\nWhy Join Us?\n\nOwn meaningful product problems and take accountability for outcomes.\nWork on products used at scale and collaborate across Product, Technology, Supply, Operations, and Business teams.\nDrive product initiatives from discovery to launch and continuous improvement.\nExplore opportunities to build new travel propositions from the ground up.\nWork in a fast-paced environment that encourages experimentation, independent thinking, and the practical application of AI.\n\n\n\n","hostedUrl":"https://jobs.lever.co/paytm/cf1076c8-e8be-4fc4-8112-aa55051de742","applyUrl":"https://jobs.lever.co/paytm/cf1076c8-e8be-4fc4-8112-aa55051de742/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Bengaluru, Karnataka","team":"Data Product","allLocations":["Bengaluru, Karnataka"]},"createdAt":1782193861463,"descriptionPlain":"About Us:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\n\nAbout the Team:\n\nWe are the Central Data and AI Product team, responsible for building and managing the analytical products and datasets that power decision-making across Paytm. We’re rebuilding how analytics gets done at the company. As a central product team, we drive the build and adoption of our data platform in close partnership with consumer teams across business verticals (Online Payments and Offline Payments) and functions (Growth, Risk, Data Science).\n\nAbout the Role:\n\nThis is a senior Data Product Management role for someone who enjoys marrying business analytics problems to simplified data design solutions. You will own a portfolio within the Central Data and AI Product charter, lead a small, high-leverage team (1–2 PMs and 1 analyst), and partner with engineering and business stakeholders to ship products that scale across the organisation.\n\nKey Responsibilities:\n\n* Lead and grow a team of product managers and analysts (1–2 PMs and 1 analyst) — hiring, coaching, performance management, and career development.\n* Drive the end-to-end data product development lifecycle — from discovery and scoping through delivery, adoption, and iteration. \n* Define  and articulate the product vision, strategy, and roadmap in alignment with company goals and market trends.\n* Partner with cross-functional teams — business, growth, risk, and data science — to understand customer needs and align product offerings to work cleanly with agentic analytical workflows. \n* Work closely with engineering on technical design, development, sprint planning, and prioritisation across our stack (AWS, Spark, EMR, EC2, Hive, Trino, Superset) — making thoughtful product trade-offs informed by the underlying platform.\n* Manage senior stakeholders and executive communication — surface trade-offs, drive alignment, and represent the data platform externally.\n* Leverage agentic development tools (Claude Code, Cursor, and similar) day-to-day to accelerate value delivery.\n\nRequirements:\n\n* 5+ years of Product Management experience, with 3+ years managing mid-sized teams.\n* Strong command of SQL, data modelling, and both streaming and batch processing.\n* Working knowledge of our stack and how it shapes product decisions: AWS cloud services for the data warehouse, Spark, EMR, EC2, Hive, Trino, and Superset.\n* Understanding of data governance and regulatory compliance (DPDPA).\n* Deep expertise in data modelling — dimensional modelling, semantic layers, taxonomy. \n* Look ML or Look ML-style layer experience is a strong plus.\n* Hands-on with agentic tools (Claude Code, Cursor) for day-to-day work.\n* Strong communicator — the role lives at the seam between consumer teams and the platform team.\n\nPreferred Qualifications:\n\n• Prior experience managing complex payments data and stream/batch processing at scale.\n• Exposure to conversational AI or agentic product analytics. \n• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.\n\nWhy join us\n\n•A collaborative output driven program that brings cohesiveness across businesses through technology·\n•Improve the average revenue per use by increasing the cross-sell opportunities·\n•A solid 360 feedback from your peer teams on your support of their goals·\n•Respect, that is earned, not demanded from your peers and manager.\n\nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! \n","description":"<div><b style=\"font-size: 16px;\">About Us:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><br></div><div><b style=\"font-size: 16px;\">About the Team:</b></div><div><br></div><div><span style=\"font-size: 16px;\">We are the Central Data and AI Product team, responsible for building and managing the analytical products and datasets that power decision-making across Paytm. We’re rebuilding how analytics gets done at the company. As a central product team, we drive the build and adoption of our data platform in close partnership with consumer teams across business verticals (Online Payments and Offline Payments) and functions (Growth, Risk, Data Science).</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Role:</b></div><div><br></div><div><span style=\"font-size: 16px;\">This is a senior Data Product Management role for someone who enjoys marrying business analytics problems to simplified data design solutions. You will own a portfolio within the Central Data and AI Product charter, lead a small, high-leverage team (1–2 PMs and 1 analyst), and partner with engineering and business stakeholders to ship products that scale across the organisation.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities:</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Lead and grow a team of product managers and analysts (1–2 PMs and 1 analyst) — hiring, coaching, performance management, and career development.</span></div><div><span style=\"font-size: 16px;\">* Drive the end-to-end data product development lifecycle — from discovery and scoping through delivery, adoption, and iteration. </span></div><div><span style=\"font-size: 16px;\">* Define  and articulate the product vision, strategy, and roadmap in alignment with company goals and market trends.</span></div><div><span style=\"font-size: 16px;\">* Partner with cross-functional teams — business, growth, risk, and data science — to understand customer needs and align product offerings to work cleanly with agentic analytical workflows. </span></div><div><span style=\"font-size: 16px;\">* Work closely with engineering on technical design, development, sprint planning, and prioritisation across our stack (AWS, Spark, EMR, EC2, Hive, Trino, Superset) — making thoughtful product trade-offs informed by the underlying platform.</span></div><div><span style=\"font-size: 16px;\">* Manage senior stakeholders and executive communication — surface trade-offs, drive alignment, and represent the data platform externally.</span></div><div><span style=\"font-size: 16px;\">* Leverage agentic development tools (Claude Code, Cursor, and similar) day-to-day to accelerate value delivery.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Requirements:</b></div><div><br></div><div><span style=\"font-size: 16px;\">* 5+ years of Product Management experience, with 3+ years managing mid-sized teams.</span></div><div><span style=\"font-size: 16px;\">* Strong command of SQL, data modelling, and both streaming and batch processing.</span></div><div><span style=\"font-size: 16px;\">* Working knowledge of our stack and how it shapes product decisions: AWS cloud services for the data warehouse, Spark, EMR, EC2, Hive, Trino, and Superset.</span></div><div><span style=\"font-size: 16px;\">* Understanding of data governance and regulatory compliance (DPDPA).</span></div><div><span style=\"font-size: 16px;\">* Deep expertise in data modelling — dimensional modelling, semantic layers, taxonomy. </span></div><div><span style=\"font-size: 16px;\">* Look ML or Look ML-style layer experience is a strong plus.</span></div><div><span style=\"font-size: 16px;\">* Hands-on with agentic tools (Claude Code, Cursor) for day-to-day work.</span></div><div><span style=\"font-size: 16px;\">* Strong communicator — the role lives at the seam between consumer teams and the platform </span><a rel=\"noopener noreferrer\" class=\"postings-link\" style=\"font-size: 16px;\" href=\"http://team.Preferred\">team.</a></div><div><br></div><div><b style=\"font-size: 16px;\">Preferred Qualifications:</b></div><div><br></div><div><span style=\"font-size: 16px;\">• Prior experience managing complex payments data and stream/batch processing at scale.</span></div><div><span style=\"font-size: 16px;\">• Exposure to conversational AI or agentic product analytics. </span></div><div><span style=\"font-size: 16px;\">• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us</b></div><div><br></div><div><span style=\"font-size: 16px;\">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style=\"font-size: 16px;\">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style=\"font-size: 16px;\">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style=\"font-size: 16px;\">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>","id":"26a6a342-55db-4262-8e75-648bd8338fd0","lists":[],"text":"Product Management - Data Product | Experience : 5-8 yrs","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 16px;\">About Us:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><br></div><div><b style=\"font-size: 16px;\">About the Team:</b></div><div><br></div><div><span style=\"font-size: 16px;\">We are the Central Data and AI Product team, responsible for building and managing the analytical products and datasets that power decision-making across Paytm. We’re rebuilding how analytics gets done at the company. As a central product team, we drive the build and adoption of our data platform in close partnership with consumer teams across business verticals (Online Payments and Offline Payments) and functions (Growth, Risk, Data Science).</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Role:</b></div><div><br></div><div><span style=\"font-size: 16px;\">This is a senior Data Product Management role for someone who enjoys marrying business analytics problems to simplified data design solutions. You will own a portfolio within the Central Data and AI Product charter, lead a small, high-leverage team (1–2 PMs and 1 analyst), and partner with engineering and business stakeholders to ship products that scale across the organisation.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities:</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Lead and grow a team of product managers and analysts (1–2 PMs and 1 analyst) — hiring, coaching, performance management, and career development.</span></div><div><span style=\"font-size: 16px;\">* Drive the end-to-end data product development lifecycle — from discovery and scoping through delivery, adoption, and iteration. </span></div><div><span style=\"font-size: 16px;\">* Define  and articulate the product vision, strategy, and roadmap in alignment with company goals and market trends.</span></div><div><span style=\"font-size: 16px;\">* Partner with cross-functional teams — business, growth, risk, and data science — to understand customer needs and align product offerings to work cleanly with agentic analytical workflows. </span></div><div><span style=\"font-size: 16px;\">* Work closely with engineering on technical design, development, sprint planning, and prioritisation across our stack (AWS, Spark, EMR, EC2, Hive, Trino, Superset) — making thoughtful product trade-offs informed by the underlying platform.</span></div><div><span style=\"font-size: 16px;\">* Manage senior stakeholders and executive communication — surface trade-offs, drive alignment, and represent the data platform externally.</span></div><div><span style=\"font-size: 16px;\">* Leverage agentic development tools (Claude Code, Cursor, and similar) day-to-day to accelerate value delivery.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Requirements:</b></div><div><br></div><div><span style=\"font-size: 16px;\">* 5+ years of Product Management experience, with 3+ years managing mid-sized teams.</span></div><div><span style=\"font-size: 16px;\">* Strong command of SQL, data modelling, and both streaming and batch processing.</span></div><div><span style=\"font-size: 16px;\">* Working knowledge of our stack and how it shapes product decisions: AWS cloud services for the data warehouse, Spark, EMR, EC2, Hive, Trino, and Superset.</span></div><div><span style=\"font-size: 16px;\">* Understanding of data governance and regulatory compliance (DPDPA).</span></div><div><span style=\"font-size: 16px;\">* Deep expertise in data modelling — dimensional modelling, semantic layers, taxonomy. </span></div><div><span style=\"font-size: 16px;\">* Look ML or Look ML-style layer experience is a strong plus.</span></div><div><span style=\"font-size: 16px;\">* Hands-on with agentic tools (Claude Code, Cursor) for day-to-day work.</span></div><div><span style=\"font-size: 16px;\">* Strong communicator — the role lives at the seam between consumer teams and the platform </span><a href=\"http://team.Preferred\" style=\"font-size: 16px;\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">team.</a></div><div><br></div><div><b style=\"font-size: 16px;\">Preferred Qualifications:</b></div><div><br></div><div><span style=\"font-size: 16px;\">• Prior experience managing complex payments data and stream/batch processing at scale.</span></div><div><span style=\"font-size: 16px;\">• Exposure to conversational AI or agentic product analytics. </span></div><div><span style=\"font-size: 16px;\">• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us</b></div><div><br></div><div><span style=\"font-size: 16px;\">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style=\"font-size: 16px;\">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style=\"font-size: 16px;\">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style=\"font-size: 16px;\">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>","descriptionBodyPlain":"About Us:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\n\nAbout the Team:\n\nWe are the Central Data and AI Product team, responsible for building and managing the analytical products and datasets that power decision-making across Paytm. We’re rebuilding how analytics gets done at the company. As a central product team, we drive the build and adoption of our data platform in close partnership with consumer teams across business verticals (Online Payments and Offline Payments) and functions (Growth, Risk, Data Science).\n\nAbout the Role:\n\nThis is a senior Data Product Management role for someone who enjoys marrying business analytics problems to simplified data design solutions. You will own a portfolio within the Central Data and AI Product charter, lead a small, high-leverage team (1–2 PMs and 1 analyst), and partner with engineering and business stakeholders to ship products that scale across the organisation.\n\nKey Responsibilities:\n\n* Lead and grow a team of product managers and analysts (1–2 PMs and 1 analyst) — hiring, coaching, performance management, and career development.\n* Drive the end-to-end data product development lifecycle — from discovery and scoping through delivery, adoption, and iteration. \n* Define  and articulate the product vision, strategy, and roadmap in alignment with company goals and market trends.\n* Partner with cross-functional teams — business, growth, risk, and data science — to understand customer needs and align product offerings to work cleanly with agentic analytical workflows. \n* Work closely with engineering on technical design, development, sprint planning, and prioritisation across our stack (AWS, Spark, EMR, EC2, Hive, Trino, Superset) — making thoughtful product trade-offs informed by the underlying platform.\n* Manage senior stakeholders and executive communication — surface trade-offs, drive alignment, and represent the data platform externally.\n* Leverage agentic development tools (Claude Code, Cursor, and similar) day-to-day to accelerate value delivery.\n\nRequirements:\n\n* 5+ years of Product Management experience, with 3+ years managing mid-sized teams.\n* Strong command of SQL, data modelling, and both streaming and batch processing.\n* Working knowledge of our stack and how it shapes product decisions: AWS cloud services for the data warehouse, Spark, EMR, EC2, Hive, Trino, and Superset.\n* Understanding of data governance and regulatory compliance (DPDPA).\n* Deep expertise in data modelling — dimensional modelling, semantic layers, taxonomy. \n* Look ML or Look ML-style layer experience is a strong plus.\n* Hands-on with agentic tools (Claude Code, Cursor) for day-to-day work.\n* Strong communicator — the role lives at the seam between consumer teams and the platform team.\n\nPreferred Qualifications:\n\n• Prior experience managing complex payments data and stream/batch processing at scale.\n• Exposure to conversational AI or agentic product analytics. \n• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.\n\nWhy join us\n\n•A collaborative output driven program that brings cohesiveness across businesses through technology·\n•Improve the average revenue per use by increasing the cross-sell opportunities·\n•A solid 360 feedback from your peer teams on your support of their goals·\n•Respect, that is earned, not demanded from your peers and manager.\n\nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! \n","hostedUrl":"https://jobs.lever.co/paytm/26a6a342-55db-4262-8e75-648bd8338fd0","applyUrl":"https://jobs.lever.co/paytm/26a6a342-55db-4262-8e75-648bd8338fd0/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Bangalore, Karnataka","team":"Lending","allLocations":["Bangalore, Karnataka","Noida, Uttar Pradesh"]},"createdAt":1775310271842,"descriptionPlain":"About Us:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team:\n\nWe are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants.\n\nAbout Role:\n\nAs a Product Manager, you will work closely with Business, Product, Solution Architecture, and Engineering teams to translate customer and business needs into scalable product solutions. You will own requirements, PRDs, product roadmaps, and execution, leveraging your lending domain expertise to solve complex problems.\n\nYou will drive cross-functional alignment, enable faster decisions, resolve roadblocks, and lead Agile/Scrum processes. You will also proactively test products, validate end-to-end journeys, identify edge cases, and use data and product KPIs to continuously improve customer and business outcomes.\n\nExpectation:\n\n• Working closely with vertical product managers/ business leads to understand product use cases, customer journeys, business applicability and impact of each use case.\n• Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables\n• Make sure that clear, simple, and technically sound decisions are made\n• With your strong domain knowledge of lending platforms, we expect you to provide your subject matter expertise in requirements solutioning\n• Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them\n• Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly\n• Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management).\n\nSuperpowers that will help you succeed in this role:\n\n• Bachelor’s degree in engineering, computer science and/or related field\n• Professional experience in a product management or analytical role with hands on experience in banking processes\n• Having deep understanding of Lending Platform(s) in Product Management role building credit platform products Knowledge of Fintech/ BFSI/ Lending domain\n• Exp should be in between 4 - 8 years, out of which minimum 4 years in product management.\n• Solutions orientated within a high-energy and fast-paced work environment\n• Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features\n• Possess excellent oral, written, verbal and interpersonal communication skills\n\nWhy join us:\n\n• A collaborative output driven program that brings cohesiveness across businesses through technology.\n• Improve the average revenue per use by increasing the cross-sell opportunities.\n• A solid 360 feedback from your peer teams on your support of their goals.\nRespect that is earned, not demanded from your peers and manager.\n \nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\nIt’s your opportunity to be a part of the story! \n\n","description":"<div><b style=\"font-size: 16px;\">About Us:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the team:</b></div><div><br></div><div><span style=\"font-size: 16px;\">We are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About Role:</b></div><div><br></div><div><span style=\"font-size: 16px;\">As a Product Manager, you will work closely with Business, Product, Solution Architecture, and Engineering teams to translate customer and business needs into scalable product solutions. You will own requirements, PRDs, product roadmaps, and execution, leveraging your lending domain expertise to solve complex problems.</span></div><div><br></div><div><span style=\"font-size: 16px;\">You will drive cross-functional alignment, enable faster decisions, resolve roadblocks, and lead Agile/Scrum processes. You will also proactively test products, validate end-to-end journeys, identify edge cases, and use data and product KPIs to continuously improve customer and business outcomes.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Expectation:</b></div><div><br></div><div><span style=\"font-size: 16px;\">• Working closely with vertical product managers/ business leads to understand product use cases, customer journeys, business applicability and impact of each use case.</span></div><div><span style=\"font-size: 16px;\">• Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables</span></div><div><span style=\"font-size: 16px;\">• Make sure that clear, simple, and technically sound decisions are made</span></div><div><span style=\"font-size: 16px;\">• With your strong domain knowledge of lending platforms, we expect you to provide your subject matter expertise in requirements solutioning</span></div><div><span style=\"font-size: 16px;\">• Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them</span></div><div><span style=\"font-size: 16px;\">• Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly</span></div><div><span style=\"font-size: 16px;\">• Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management).</span></div><div><br></div><div><b style=\"font-size: 16px;\">Superpowers that will help you succeed in this role:</b></div><div><br></div><div><span style=\"font-size: 16px;\">• Bachelor’s degree in engineering, computer science and/or related field</span></div><div><span style=\"font-size: 16px;\">• Professional experience in a product management or analytical role with hands on experience in banking processes</span></div><div><span style=\"font-size: 16px;\">• Having deep understanding of Lending Platform(s) in Product Management role building credit platform products Knowledge of Fintech/ BFSI/ Lending domain</span></div><div><span style=\"font-size: 16px;\">• Exp should be in between 4 - 8 years, out of which minimum 4 years in product management.</span></div><div><span style=\"font-size: 16px;\">• Solutions orientated within a high-energy and fast-paced work environment</span></div><div><span style=\"font-size: 16px;\">• Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features</span></div><div><span style=\"font-size: 16px;\">• Possess excellent oral, written, verbal and interpersonal communication skills</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us:</b></div><div><br></div><div><span style=\"font-size: 16px;\">• A collaborative output driven program that brings cohesiveness across businesses through technology.</span></div><div><span style=\"font-size: 16px;\">• Improve the average revenue per use by increasing the cross-sell opportunities.</span></div><div><span style=\"font-size: 16px;\">• A solid 360 feedback from your peer teams on your support of their goals.</span></div><div><span style=\"font-size: 16px;\">Respect that is earned, not demanded from your peers and manager.</span></div><div><b style=\"font-size: 16px;\">&nbsp;</b></div><div><b style=\"font-size: 16px;\">Compensation:</b></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</span></div><div><span style=\"font-size: 16px;\">It’s your opportunity to be a part of the story!&nbsp;</span></div><div><br></div>","id":"75992181-c0d0-44e7-805a-6dddfd0fe23b","lists":[],"text":"Product Management - Lending Product | Experience : 4 -8 yrs","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 16px;\">About Us:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the team:</b></div><div><br></div><div><span style=\"font-size: 16px;\">We are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About Role:</b></div><div><br></div><div><span style=\"font-size: 16px;\">As a Product Manager, you will work closely with Business, Product, Solution Architecture, and Engineering teams to translate customer and business needs into scalable product solutions. You will own requirements, PRDs, product roadmaps, and execution, leveraging your lending domain expertise to solve complex problems.</span></div><div><br></div><div><span style=\"font-size: 16px;\">You will drive cross-functional alignment, enable faster decisions, resolve roadblocks, and lead Agile/Scrum processes. You will also proactively test products, validate end-to-end journeys, identify edge cases, and use data and product KPIs to continuously improve customer and business outcomes.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Expectation:</b></div><div><br></div><div><span style=\"font-size: 16px;\">• Working closely with vertical product managers/ business leads to understand product use cases, customer journeys, business applicability and impact of each use case.</span></div><div><span style=\"font-size: 16px;\">• Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables</span></div><div><span style=\"font-size: 16px;\">• Make sure that clear, simple, and technically sound decisions are made</span></div><div><span style=\"font-size: 16px;\">• With your strong domain knowledge of lending platforms, we expect you to provide your subject matter expertise in requirements solutioning</span></div><div><span style=\"font-size: 16px;\">• Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them</span></div><div><span style=\"font-size: 16px;\">• Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly</span></div><div><span style=\"font-size: 16px;\">• Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management).</span></div><div><br></div><div><b style=\"font-size: 16px;\">Superpowers that will help you succeed in this role:</b></div><div><br></div><div><span style=\"font-size: 16px;\">• Bachelor’s degree in engineering, computer science and/or related field</span></div><div><span style=\"font-size: 16px;\">• Professional experience in a product management or analytical role with hands on experience in banking processes</span></div><div><span style=\"font-size: 16px;\">• Having deep understanding of Lending Platform(s) in Product Management role building credit platform products Knowledge of Fintech/ BFSI/ Lending domain</span></div><div><span style=\"font-size: 16px;\">• Exp should be in between 4 - 8 years, out of which minimum 4 years in product management.</span></div><div><span style=\"font-size: 16px;\">• Solutions orientated within a high-energy and fast-paced work environment</span></div><div><span style=\"font-size: 16px;\">• Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features</span></div><div><span style=\"font-size: 16px;\">• Possess excellent oral, written, verbal and interpersonal communication skills</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us:</b></div><div><br></div><div><span style=\"font-size: 16px;\">• A collaborative output driven program that brings cohesiveness across businesses through technology.</span></div><div><span style=\"font-size: 16px;\">• Improve the average revenue per use by increasing the cross-sell opportunities.</span></div><div><span style=\"font-size: 16px;\">• A solid 360 feedback from your peer teams on your support of their goals.</span></div><div><span style=\"font-size: 16px;\">Respect that is earned, not demanded from your peers and manager.</span></div><div><b style=\"font-size: 16px;\">&nbsp;</b></div><div><b style=\"font-size: 16px;\">Compensation:</b></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</span></div><div><span style=\"font-size: 16px;\">It’s your opportunity to be a part of the story!&nbsp;</span></div><div><br></div>","descriptionBodyPlain":"About Us:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team:\n\nWe are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants.\n\nAbout Role:\n\nAs a Product Manager, you will work closely with Business, Product, Solution Architecture, and Engineering teams to translate customer and business needs into scalable product solutions. You will own requirements, PRDs, product roadmaps, and execution, leveraging your lending domain expertise to solve complex problems.\n\nYou will drive cross-functional alignment, enable faster decisions, resolve roadblocks, and lead Agile/Scrum processes. You will also proactively test products, validate end-to-end journeys, identify edge cases, and use data and product KPIs to continuously improve customer and business outcomes.\n\nExpectation:\n\n• Working closely with vertical product managers/ business leads to understand product use cases, customer journeys, business applicability and impact of each use case.\n• Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables\n• Make sure that clear, simple, and technically sound decisions are made\n• With your strong domain knowledge of lending platforms, we expect you to provide your subject matter expertise in requirements solutioning\n• Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them\n• Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly\n• Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management).\n\nSuperpowers that will help you succeed in this role:\n\n• Bachelor’s degree in engineering, computer science and/or related field\n• Professional experience in a product management or analytical role with hands on experience in banking processes\n• Having deep understanding of Lending Platform(s) in Product Management role building credit platform products Knowledge of Fintech/ BFSI/ Lending domain\n• Exp should be in between 4 - 8 years, out of which minimum 4 years in product management.\n• Solutions orientated within a high-energy and fast-paced work environment\n• Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features\n• Possess excellent oral, written, verbal and interpersonal communication skills\n\nWhy join us:\n\n• A collaborative output driven program that brings cohesiveness across businesses through technology.\n• Improve the average revenue per use by increasing the cross-sell opportunities.\n• A solid 360 feedback from your peer teams on your support of their goals.\nRespect that is earned, not demanded from your peers and manager.\n \nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\nIt’s your opportunity to be a part of the story! \n\n","hostedUrl":"https://jobs.lever.co/paytm/75992181-c0d0-44e7-805a-6dddfd0fe23b","applyUrl":"https://jobs.lever.co/paytm/75992181-c0d0-44e7-805a-6dddfd0fe23b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Noida, Uttar Pradesh","team":"Lending","allLocations":["Noida, Uttar Pradesh","Bangalore, Karnataka"]},"createdAt":1788349864478,"descriptionPlain":"About Paytm:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team:\n\nWe are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants.\n\nAbout Role:\n\nWe are looking for a Senior Product Manager (SPM) who can own products end-to-end — from identifying customer and business problems to defining the product strategy, shipping high-quality experiences, and measuring outcomes.\n\nThe ideal candidate should be a strong product thinker, execution leader, customer advocate, and stakeholder manager, with hands-on experience in building and scaling digital products. Experience in FinTech, lending, payments, Internet, or e-commerce is highly preferred.\n\nKey Responsibilities\n\n* Own the product vision, roadmap, prioritisation, and execution for one or more product areas.\n* Translate customer, business, and market problems into clear product requirements and scalable solutions.\n* Drive products/features through the complete lifecycle — discovery → definition → development → launch → measurement → iteration.\n* Lead feature launches and product releases, ensuring strong execution, adoption, and measurable business impact.\n* Work closely with Engineering, Design, Data, Analytics, Business, Operations, Risk, Compliance, Marketing, and other cross-functional teams.\n* Manage multiple high-priority and concurrent product initiatives in an Agile environment.\n* Own customer-facing experiences and continuously improve UX, conversion, engagement, and customer satisfaction.\n* Use data, experimentation, customer insights, and qualitative feedback to make evidence-based product decisions.\n* Identify product opportunities through customer research, market trends, competitive analysis, and business performance.\n* Define success metrics, track product performance, and drive continuous optimisation.\n* Proactively identify product risks, dependencies, bottlenecks, and execution challenges and drive them to closure.\n* Mentor and guide product team members and contribute to building a high-performing product culture.\n\nRequired Qualifications & Experience\n\n* Engineering background — B.E./B.Tech or equivalent technical education preferred.\n* Strong product management experience, with demonstrated ownership of products from concept to launch and scale.\n* Prior experience in FinTech / Lending / Payments / Financial Services is strongly preferred.\n* Experience in Internet, e-commerce, consumer technology, or other high-scale digital businesses is also highly relevant.\n* Experience building and managing customer-facing digital products/assets.\nProven track record of shipping products and features at scale, not just managing requirements.\n* Strong experience in stakeholder management, including working with senior leadership and cross-functional teams.\n* Prior experience in team management / mentoring / product team leadership.\n* Strong understanding of Agile/Scrum methodologies and experience operating in fast-paced product environments.\n* Ability to independently manage multiple mainstream/high-impact projects simultaneously, while maintaining prioritisation and execution discipline.\n* Strong understanding of product analytics, experimentation, funnels, conversion metrics, and customer behaviour.\n* Hands-on experience using AI/GenAI in product development or business use cases.\n* Candidates should be comfortable discussing practical AI applications; practical AI use cases will be evaluated during the interview.\n* Strong written and verbal communication skills, with the ability to simplify complex problems and communicate effectively with both technical and business stakeholders.\n\nWhy Join Us\n\n- Work on one of India's most critical financial infrastructure products — UPI — at massive scale\n- Join a high-performance product org with strong engineering depth and a bias for shipping\n- Influence product decisions that affect hundreds of millions of transactions every day\n- Operate in a fast-moving, ownership-driven culture where PMs have real authority — and real accountability\n\nCompensation: \n\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b style=\"font-size: 16px;\">About Paytm:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the team:</b></div><div><br></div><div><span style=\"font-size: 16px;\">We are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About Role:</b></div><div><br></div><div><span style=\"font-size: 16px;\">We are looking for a Senior Product Manager (SPM) who can own products end-to-end — from identifying customer and business problems to defining the product strategy, shipping high-quality experiences, and measuring outcomes.</span></div><div><br></div><div><span style=\"font-size: 16px;\">The ideal candidate should be a strong product thinker, execution leader, customer advocate, and stakeholder manager, with hands-on experience in building and scaling digital products. Experience in FinTech, lending, payments, Internet, or e-commerce is highly preferred.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Own the product vision, roadmap, prioritisation, and execution for one or more product areas.</span></div><div><span style=\"font-size: 16px;\">* Translate customer, business, and market problems into clear product requirements and scalable solutions.</span></div><div><span style=\"font-size: 16px;\">* Drive products/features through the complete lifecycle — discovery → definition → development → launch → measurement → iteration.</span></div><div><span style=\"font-size: 16px;\">* Lead feature launches and product releases, ensuring strong execution, adoption, and measurable business impact.</span></div><div><span style=\"font-size: 16px;\">* Work closely with Engineering, Design, Data, Analytics, Business, Operations, Risk, Compliance, Marketing, and other cross-functional teams.</span></div><div><span style=\"font-size: 16px;\">* Manage multiple high-priority and concurrent product initiatives in an Agile environment.</span></div><div><span style=\"font-size: 16px;\">* Own customer-facing experiences and continuously improve UX, conversion, engagement, and customer satisfaction.</span></div><div><span style=\"font-size: 16px;\">* Use data, experimentation, customer insights, and qualitative feedback to make evidence-based product decisions.</span></div><div><span style=\"font-size: 16px;\">* Identify product opportunities through customer research, market trends, competitive analysis, and business performance.</span></div><div><span style=\"font-size: 16px;\">* Define success metrics, track product performance, and drive continuous optimisation.</span></div><div><span style=\"font-size: 16px;\">* Proactively identify product risks, dependencies, bottlenecks, and execution challenges and drive them to closure.</span></div><div><span style=\"font-size: 16px;\">* Mentor and guide product team members and contribute to building a high-performing product culture.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Required Qualifications &amp; Experience</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Engineering background — B.E./</span><a rel=\"noopener noreferrer\" class=\"postings-link\" style=\"font-size: 16px;\" href=\"http://B.Tech\">B.Tech</a><span style=\"font-size: 16px;\"> or equivalent technical education preferred.</span></div><div><span style=\"font-size: 16px;\">* Strong product management experience, with demonstrated ownership of products from concept to launch and scale.</span></div><div><span style=\"font-size: 16px;\">* Prior experience in FinTech / Lending / Payments / Financial Services is strongly preferred.</span></div><div><span style=\"font-size: 16px;\">* Experience in Internet, e-commerce, consumer technology, or other high-scale digital businesses is also highly relevant.</span></div><div><span style=\"font-size: 16px;\">* Experience building and managing customer-facing digital products/assets.</span></div><div><span style=\"font-size: 16px;\">Proven track record of shipping products and features at scale, not just managing requirements.</span></div><div><span style=\"font-size: 16px;\">* Strong experience in stakeholder management, including working with senior leadership and cross-functional teams.</span></div><div><span style=\"font-size: 16px;\">* Prior experience in team management / mentoring / product team leadership.</span></div><div><span style=\"font-size: 16px;\">* Strong understanding of Agile/Scrum methodologies and experience operating in fast-paced product environments.</span></div><div><span style=\"font-size: 16px;\">* Ability to independently manage multiple mainstream/high-impact projects simultaneously, while maintaining prioritisation and execution discipline.</span></div><div><span style=\"font-size: 16px;\">* Strong understanding of product analytics, experimentation, funnels, conversion metrics, and customer behaviour.</span></div><div><span style=\"font-size: 16px;\">* Hands-on experience using AI/GenAI in product development or business use cases.</span></div><div><span style=\"font-size: 16px;\">* Candidates should be comfortable discussing practical AI applications; practical AI use cases will be evaluated during the interview.</span></div><div><span style=\"font-size: 16px;\">* Strong written and verbal communication skills, with the ability to simplify complex problems and communicate effectively with both technical and business stakeholders.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why Join Us</b></div><div><br></div><div><span style=\"font-size: 16px;\">- Work on one of India's most critical financial infrastructure products — UPI — at massive scale</span></div><div><span style=\"font-size: 16px;\">- Join a high-performance product org with strong engineering depth and a bias for shipping</span></div><div><span style=\"font-size: 16px;\">- Influence product decisions that affect hundreds of millions of transactions every day</span></div><div><span style=\"font-size: 16px;\">- Operate in a fast-moving, ownership-driven culture where PMs have real authority — and real accountability</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b><span style=\"font-size: 16px;\">&nbsp;</span></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div>","id":"f24d29df-a4ad-4991-ae78-1c5c24c63c75","lists":[],"text":"Product Management - Lending Product | Experience : 4 -8 yrs","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 16px;\">About Paytm:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the team:</b></div><div><br></div><div><span style=\"font-size: 16px;\">We are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About Role:</b></div><div><br></div><div><span style=\"font-size: 16px;\">We are looking for a Senior Product Manager (SPM) who can own products end-to-end — from identifying customer and business problems to defining the product strategy, shipping high-quality experiences, and measuring outcomes.</span></div><div><br></div><div><span style=\"font-size: 16px;\">The ideal candidate should be a strong product thinker, execution leader, customer advocate, and stakeholder manager, with hands-on experience in building and scaling digital products. Experience in FinTech, lending, payments, Internet, or e-commerce is highly preferred.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Own the product vision, roadmap, prioritisation, and execution for one or more product areas.</span></div><div><span style=\"font-size: 16px;\">* Translate customer, business, and market problems into clear product requirements and scalable solutions.</span></div><div><span style=\"font-size: 16px;\">* Drive products/features through the complete lifecycle — discovery → definition → development → launch → measurement → iteration.</span></div><div><span style=\"font-size: 16px;\">* Lead feature launches and product releases, ensuring strong execution, adoption, and measurable business impact.</span></div><div><span style=\"font-size: 16px;\">* Work closely with Engineering, Design, Data, Analytics, Business, Operations, Risk, Compliance, Marketing, and other cross-functional teams.</span></div><div><span style=\"font-size: 16px;\">* Manage multiple high-priority and concurrent product initiatives in an Agile environment.</span></div><div><span style=\"font-size: 16px;\">* Own customer-facing experiences and continuously improve UX, conversion, engagement, and customer satisfaction.</span></div><div><span style=\"font-size: 16px;\">* Use data, experimentation, customer insights, and qualitative feedback to make evidence-based product decisions.</span></div><div><span style=\"font-size: 16px;\">* Identify product opportunities through customer research, market trends, competitive analysis, and business performance.</span></div><div><span style=\"font-size: 16px;\">* Define success metrics, track product performance, and drive continuous optimisation.</span></div><div><span style=\"font-size: 16px;\">* Proactively identify product risks, dependencies, bottlenecks, and execution challenges and drive them to closure.</span></div><div><span style=\"font-size: 16px;\">* Mentor and guide product team members and contribute to building a high-performing product culture.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Required Qualifications &amp; Experience</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Engineering background — B.E./</span><a href=\"http://B.Tech\" style=\"font-size: 16px;\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">B.Tech</a><span style=\"font-size: 16px;\"> or equivalent technical education preferred.</span></div><div><span style=\"font-size: 16px;\">* Strong product management experience, with demonstrated ownership of products from concept to launch and scale.</span></div><div><span style=\"font-size: 16px;\">* Prior experience in FinTech / Lending / Payments / Financial Services is strongly preferred.</span></div><div><span style=\"font-size: 16px;\">* Experience in Internet, e-commerce, consumer technology, or other high-scale digital businesses is also highly relevant.</span></div><div><span style=\"font-size: 16px;\">* Experience building and managing customer-facing digital products/assets.</span></div><div><span style=\"font-size: 16px;\">Proven track record of shipping products and features at scale, not just managing requirements.</span></div><div><span style=\"font-size: 16px;\">* Strong experience in stakeholder management, including working with senior leadership and cross-functional teams.</span></div><div><span style=\"font-size: 16px;\">* Prior experience in team management / mentoring / product team leadership.</span></div><div><span style=\"font-size: 16px;\">* Strong understanding of Agile/Scrum methodologies and experience operating in fast-paced product environments.</span></div><div><span style=\"font-size: 16px;\">* Ability to independently manage multiple mainstream/high-impact projects simultaneously, while maintaining prioritisation and execution discipline.</span></div><div><span style=\"font-size: 16px;\">* Strong understanding of product analytics, experimentation, funnels, conversion metrics, and customer behaviour.</span></div><div><span style=\"font-size: 16px;\">* Hands-on experience using AI/GenAI in product development or business use cases.</span></div><div><span style=\"font-size: 16px;\">* Candidates should be comfortable discussing practical AI applications; practical AI use cases will be evaluated during the interview.</span></div><div><span style=\"font-size: 16px;\">* Strong written and verbal communication skills, with the ability to simplify complex problems and communicate effectively with both technical and business stakeholders.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why Join Us</b></div><div><br></div><div><span style=\"font-size: 16px;\">- Work on one of India's most critical financial infrastructure products — UPI — at massive scale</span></div><div><span style=\"font-size: 16px;\">- Join a high-performance product org with strong engineering depth and a bias for shipping</span></div><div><span style=\"font-size: 16px;\">- Influence product decisions that affect hundreds of millions of transactions every day</span></div><div><span style=\"font-size: 16px;\">- Operate in a fast-moving, ownership-driven culture where PMs have real authority — and real accountability</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b><span style=\"font-size: 16px;\">&nbsp;</span></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div>","descriptionBodyPlain":"About Paytm:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team:\n\nWe are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants.\n\nAbout Role:\n\nWe are looking for a Senior Product Manager (SPM) who can own products end-to-end — from identifying customer and business problems to defining the product strategy, shipping high-quality experiences, and measuring outcomes.\n\nThe ideal candidate should be a strong product thinker, execution leader, customer advocate, and stakeholder manager, with hands-on experience in building and scaling digital products. Experience in FinTech, lending, payments, Internet, or e-commerce is highly preferred.\n\nKey Responsibilities\n\n* Own the product vision, roadmap, prioritisation, and execution for one or more product areas.\n* Translate customer, business, and market problems into clear product requirements and scalable solutions.\n* Drive products/features through the complete lifecycle — discovery → definition → development → launch → measurement → iteration.\n* Lead feature launches and product releases, ensuring strong execution, adoption, and measurable business impact.\n* Work closely with Engineering, Design, Data, Analytics, Business, Operations, Risk, Compliance, Marketing, and other cross-functional teams.\n* Manage multiple high-priority and concurrent product initiatives in an Agile environment.\n* Own customer-facing experiences and continuously improve UX, conversion, engagement, and customer satisfaction.\n* Use data, experimentation, customer insights, and qualitative feedback to make evidence-based product decisions.\n* Identify product opportunities through customer research, market trends, competitive analysis, and business performance.\n* Define success metrics, track product performance, and drive continuous optimisation.\n* Proactively identify product risks, dependencies, bottlenecks, and execution challenges and drive them to closure.\n* Mentor and guide product team members and contribute to building a high-performing product culture.\n\nRequired Qualifications & Experience\n\n* Engineering background — B.E./B.Tech or equivalent technical education preferred.\n* Strong product management experience, with demonstrated ownership of products from concept to launch and scale.\n* Prior experience in FinTech / Lending / Payments / Financial Services is strongly preferred.\n* Experience in Internet, e-commerce, consumer technology, or other high-scale digital businesses is also highly relevant.\n* Experience building and managing customer-facing digital products/assets.\nProven track record of shipping products and features at scale, not just managing requirements.\n* Strong experience in stakeholder management, including working with senior leadership and cross-functional teams.\n* Prior experience in team management / mentoring / product team leadership.\n* Strong understanding of Agile/Scrum methodologies and experience operating in fast-paced product environments.\n* Ability to independently manage multiple mainstream/high-impact projects simultaneously, while maintaining prioritisation and execution discipline.\n* Strong understanding of product analytics, experimentation, funnels, conversion metrics, and customer behaviour.\n* Hands-on experience using AI/GenAI in product development or business use cases.\n* Candidates should be comfortable discussing practical AI applications; practical AI use cases will be evaluated during the interview.\n* Strong written and verbal communication skills, with the ability to simplify complex problems and communicate effectively with both technical and business stakeholders.\n\nWhy Join Us\n\n- Work on one of India's most critical financial infrastructure products — UPI — at massive scale\n- Join a high-performance product org with strong engineering depth and a bias for shipping\n- Influence product decisions that affect hundreds of millions of transactions every day\n- Operate in a fast-moving, ownership-driven culture where PMs have real authority — and real accountability\n\nCompensation: \n\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/f24d29df-a4ad-4991-ae78-1c5c24c63c75","applyUrl":"https://jobs.lever.co/paytm/f24d29df-a4ad-4991-ae78-1c5c24c63c75/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Noida, Uttar Pradesh","team":"International Expansion","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1790682515974,"descriptionPlain":"About Paytm:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout The Team: \n\nLooking to join the heart of Paytm? Are you someone who loves to build products and also gets curious about technology stack being used? The Payments team is looking for Product Managers to create high impact and critical business products. You will work with business leaders and engineering partners to drive the strategy, roadmap, execution of a product area. Successful product managers are extremely customer focussed, creative thinkers, hustlers who enjoy a high paced environment and to be able to get stuff done. \n\nRole Overview:-\n\nWe are looking for a Senior Product Manager to own and scale Paytm's International Expansion charter. This role requires deep hands-on experience in payment products across acquiring, gateways, banking and card scheme integrations, merchant onboarding, settlement systems and merchant experience.\n\nKey Responsibilities:-\n\n* Own the end-to-end product roadmap for international payments: merchant onboarding, card acceptance, clearing, settlement and payouts, reconciliation, merchant experience.\n* Lead integrations with card schemes, onboarding vendors, the card switch, settlement banks, terminal vendors, FX providers and open banking aggregators.\n* Design onboarding, settlement, reconciliation, payment, merchant features that meet the regulatory requirements of each market.\n* Drive cross-functional execution across product, engineering, compliance, and business teams.\n* Work with solution architects and engineering leads, write detailed product requirement documents, and manage roadmaps and deliverables.\n* Work with multiple stakeholders, senior management and cross-functional teams to influence quicker decisions and clear technical roadblocks.\n\nWhat We're Looking For:-\n\n* 5+ years of product management experience with strong exposure to payments infrastructure.\n* Prior experience in merchant payments and global fintech environments.\n* Exposure to launching new products in a new market is a strong advantage.\n* Strong execution focus with the ability to operate in complex, high-scale environments.\n\nWhy join us\n\n•A collaborative output driven program that brings cohesiveness across businesses through technology·\n•Improve the average revenue per use by increasing the cross-sell opportunities·\n•A solid 360 feedback from your peer teams on your support of their goals·\n•Respect, that is earned, not demanded from your peers and manager.\n\nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! \n","description":"<div><b style=\"font-size: 16px;\">About Paytm:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b><span style=\"font-size: 16px;\">About The Team</span></b><span style=\"font-size: 16px;\">: </span></div><div><br></div><div><span style=\"font-size: 16px;\">Looking to join the heart of Paytm? Are you someone who loves to build products and also gets curious about technology stack being used? The Payments team is looking for Product Managers to create high impact and critical business products. You will work with business leaders and engineering partners to drive the strategy, roadmap, execution of a product area. Successful product managers are extremely customer focussed, creative thinkers, hustlers who enjoy a high paced environment and to be able to get stuff done. </span></div><div><br></div><div><span style=\"font-size: 16px;\"><b>Role Overview:-</b></span></div><div><br></div><div><span style=\"font-size: 16px;\">We are looking for a Senior Product Manager to own and scale Paytm's International Expansion charter. This role requires deep hands-on experience in payment products across acquiring, gateways, banking and card scheme integrations, merchant onboarding, settlement systems and merchant experience.</span></div><div><br></div><div><span style=\"font-size: 16px;\"><b>Key Responsibilities:-</b></span></div><div><br></div><div><span style=\"font-size: 16px;\">* Own the end-to-end product roadmap for international payments: merchant onboarding, card acceptance, clearing, settlement and payouts, reconciliation, merchant experience.</span></div><div><span style=\"font-size: 16px;\">* Lead integrations with card schemes, onboarding vendors, the card switch, settlement banks, terminal vendors, FX providers and open banking aggregators.</span></div><div><span style=\"font-size: 16px;\">* Design onboarding, settlement, reconciliation, payment, merchant features that meet the regulatory requirements of each market.</span></div><div><span style=\"font-size: 16px;\">* Drive cross-functional execution across product, engineering, compliance, and business teams.</span></div><div><span style=\"font-size: 16px;\">* Work with solution architects and engineering leads, write detailed product requirement documents, and manage roadmaps and deliverables.</span></div><div><span style=\"font-size: 16px;\">* Work with multiple stakeholders, senior management and cross-functional teams to influence quicker decisions and clear technical roadblocks.</span></div><div><br></div><div><span style=\"font-size: 16px;\"><b>What We're Looking For:-</b></span></div><div><br></div><div><span style=\"font-size: 16px;\">* 5+ years of product management experience with strong exposure to payments infrastructure.</span></div><div><span style=\"font-size: 16px;\">* Prior experience in merchant payments and global fintech environments.</span></div><div><span style=\"font-size: 16px;\">* Exposure to launching new products in a new market is a strong advantage.</span></div><div><span style=\"font-size: 16px;\">* Strong execution focus with the ability to operate in complex, high-scale environments.</span></div><div><br></div><div><b><span style=\"font-size: 16px;\">Why join us</span></b></div><div><br></div><div><span style=\"font-size: 16px;\">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style=\"font-size: 16px;\">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style=\"font-size: 16px;\">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style=\"font-size: 16px;\">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b><span style=\"font-size: 16px;\">Compensation:</span></b></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>","id":"dcc0e5d5-79c9-4021-84be-a435f54c71d3","lists":[],"text":"Product Management - Payment Product | Experience : 5-8 yrs","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 16px;\">About Paytm:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b><span style=\"font-size: 16px;\">About The Team</span></b><span style=\"font-size: 16px;\">: </span></div><div><br></div><div><span style=\"font-size: 16px;\">Looking to join the heart of Paytm? Are you someone who loves to build products and also gets curious about technology stack being used? The Payments team is looking for Product Managers to create high impact and critical business products. You will work with business leaders and engineering partners to drive the strategy, roadmap, execution of a product area. Successful product managers are extremely customer focussed, creative thinkers, hustlers who enjoy a high paced environment and to be able to get stuff done. </span></div><div><br></div><div><span style=\"font-size: 16px;\"><b>Role Overview:-</b></span></div><div><br></div><div><span style=\"font-size: 16px;\">We are looking for a Senior Product Manager to own and scale Paytm's International Expansion charter. This role requires deep hands-on experience in payment products across acquiring, gateways, banking and card scheme integrations, merchant onboarding, settlement systems and merchant experience.</span></div><div><br></div><div><span style=\"font-size: 16px;\"><b>Key Responsibilities:-</b></span></div><div><br></div><div><span style=\"font-size: 16px;\">* Own the end-to-end product roadmap for international payments: merchant onboarding, card acceptance, clearing, settlement and payouts, reconciliation, merchant experience.</span></div><div><span style=\"font-size: 16px;\">* Lead integrations with card schemes, onboarding vendors, the card switch, settlement banks, terminal vendors, FX providers and open banking aggregators.</span></div><div><span style=\"font-size: 16px;\">* Design onboarding, settlement, reconciliation, payment, merchant features that meet the regulatory requirements of each market.</span></div><div><span style=\"font-size: 16px;\">* Drive cross-functional execution across product, engineering, compliance, and business teams.</span></div><div><span style=\"font-size: 16px;\">* Work with solution architects and engineering leads, write detailed product requirement documents, and manage roadmaps and deliverables.</span></div><div><span style=\"font-size: 16px;\">* Work with multiple stakeholders, senior management and cross-functional teams to influence quicker decisions and clear technical roadblocks.</span></div><div><br></div><div><span style=\"font-size: 16px;\"><b>What We're Looking For:-</b></span></div><div><br></div><div><span style=\"font-size: 16px;\">* 5+ years of product management experience with strong exposure to payments infrastructure.</span></div><div><span style=\"font-size: 16px;\">* Prior experience in merchant payments and global fintech environments.</span></div><div><span style=\"font-size: 16px;\">* Exposure to launching new products in a new market is a strong advantage.</span></div><div><span style=\"font-size: 16px;\">* Strong execution focus with the ability to operate in complex, high-scale environments.</span></div><div><br></div><div><b><span style=\"font-size: 16px;\">Why join us</span></b></div><div><br></div><div><span style=\"font-size: 16px;\">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style=\"font-size: 16px;\">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style=\"font-size: 16px;\">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style=\"font-size: 16px;\">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b><span style=\"font-size: 16px;\">Compensation:</span></b></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>","descriptionBodyPlain":"About Paytm:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout The Team: \n\nLooking to join the heart of Paytm? Are you someone who loves to build products and also gets curious about technology stack being used? The Payments team is looking for Product Managers to create high impact and critical business products. You will work with business leaders and engineering partners to drive the strategy, roadmap, execution of a product area. Successful product managers are extremely customer focussed, creative thinkers, hustlers who enjoy a high paced environment and to be able to get stuff done. \n\nRole Overview:-\n\nWe are looking for a Senior Product Manager to own and scale Paytm's International Expansion charter. This role requires deep hands-on experience in payment products across acquiring, gateways, banking and card scheme integrations, merchant onboarding, settlement systems and merchant experience.\n\nKey Responsibilities:-\n\n* Own the end-to-end product roadmap for international payments: merchant onboarding, card acceptance, clearing, settlement and payouts, reconciliation, merchant experience.\n* Lead integrations with card schemes, onboarding vendors, the card switch, settlement banks, terminal vendors, FX providers and open banking aggregators.\n* Design onboarding, settlement, reconciliation, payment, merchant features that meet the regulatory requirements of each market.\n* Drive cross-functional execution across product, engineering, compliance, and business teams.\n* Work with solution architects and engineering leads, write detailed product requirement documents, and manage roadmaps and deliverables.\n* Work with multiple stakeholders, senior management and cross-functional teams to influence quicker decisions and clear technical roadblocks.\n\nWhat We're Looking For:-\n\n* 5+ years of product management experience with strong exposure to payments infrastructure.\n* Prior experience in merchant payments and global fintech environments.\n* Exposure to launching new products in a new market is a strong advantage.\n* Strong execution focus with the ability to operate in complex, high-scale environments.\n\nWhy join us\n\n•A collaborative output driven program that brings cohesiveness across businesses through technology·\n•Improve the average revenue per use by increasing the cross-sell opportunities·\n•A solid 360 feedback from your peer teams on your support of their goals·\n•Respect, that is earned, not demanded from your peers and manager.\n\nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! \n","hostedUrl":"https://jobs.lever.co/paytm/dcc0e5d5-79c9-4021-84be-a435f54c71d3","applyUrl":"https://jobs.lever.co/paytm/dcc0e5d5-79c9-4021-84be-a435f54c71d3/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Noida, Uttar Pradesh","team":"Insurance","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1783750622950,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team: \nHeadquartered in Noida, India, Paytm Insurance Broking Private Limited (PIBPL), a wholly  owned subsidiary of One97 Communications (OCL) is an online insurance market place, that  offers insurance products across all leading insurance companies, with products across auto, life  and health insurance and provide policy management and claim services for our customers.\n\nAbout the role \nWe're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful  area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's  hands within weeks. This is a role for builders who treat ambiguity as opportunity.  \n\nWhat you'll do  \nYou'll own the strategy and execution for your product area end to end — from identifying the right problem to  shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate  insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be  measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding.  \n\nWhat we're looking for \n● 3–6 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting.  \n● Strong consumer intuition — you have opinions about why products work, and you can defend them with  both logic and evidence.  \n● High agency. You define the problem, find the path, and get it done without waiting for permission.  \n● Sharp analytical and structured thinking, balanced with a bias for action.  \n● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter.  \n\nWhy this matters  \nYou’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer  bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is  real.  \n\nWhy join us? \n● A collaborative output driven program that brings cohesiveness across businesses through technology  \n● Improve the average revenue per use by increasing the cross-sell opportunities   \n● A solid 360 feedback from your peer teams on your support of their goals   \n● Respect, that is earned, not demanded from your peers and manager   \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story! \n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the team: </b></div><div>Headquartered in Noida, India, Paytm Insurance Broking Private Limited (PIBPL), a wholly&nbsp; owned subsidiary of One97 Communications (OCL) is an online insurance market place, that&nbsp; offers insurance products across all leading insurance companies, with products across auto, life&nbsp; and health insurance and provide policy management and claim services for our customers.</div><div><br></div><div><b>About the role</b>&nbsp;</div><div>We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful  area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's  hands within weeks. This is a role for builders who treat ambiguity as opportunity.  </div><div><br></div><div><b>What you'll do </b>&nbsp;</div><div>You'll own the strategy and execution for your product area end to end — from identifying the right problem to  shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate  insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be  measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding.  </div><div><br></div><div><b>What we're looking for</b>&nbsp;</div><div>● 3–6 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting.  </div><div>● Strong consumer intuition — you have opinions about why products work, and you can defend them with  both logic and evidence.  </div><div>● High agency. You define the problem, find the path, and get it done without waiting for permission.  </div><div>● Sharp analytical and structured thinking, balanced with a bias for action.  </div><div>● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter.  </div><div><br></div><div><b>Why this matters </b>&nbsp;</div><div>You’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer  bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is  real.  </div><div><br></div><div><b>Why join us?</b>&nbsp;</div><div>● A collaborative output driven program that brings cohesiveness across businesses through technology  </div><div>● Improve the average revenue per use by increasing the cross-sell opportunities   </div><div>● A solid 360 feedback from your peer teams on your support of their goals   </div><div>● Respect, that is earned, not demanded from your peers and manager   </div><div><br></div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers &amp; merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story!&nbsp;</div>","id":"afab6a29-2a98-4f63-8b45-f4b0aaefc1b4","lists":[],"text":"Product Management - Paytm Insurance I Exp - 3 to 6 Years","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the team: </b></div><div>Headquartered in Noida, India, Paytm Insurance Broking Private Limited (PIBPL), a wholly&nbsp; owned subsidiary of One97 Communications (OCL) is an online insurance market place, that&nbsp; offers insurance products across all leading insurance companies, with products across auto, life&nbsp; and health insurance and provide policy management and claim services for our customers.</div><div><br></div><div><b>About the role</b>&nbsp;</div><div>We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful  area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's  hands within weeks. This is a role for builders who treat ambiguity as opportunity.  </div><div><br></div><div><b>What you'll do </b>&nbsp;</div><div>You'll own the strategy and execution for your product area end to end — from identifying the right problem to  shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate  insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be  measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding.  </div><div><br></div><div><b>What we're looking for</b>&nbsp;</div><div>● 3–6 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting.  </div><div>● Strong consumer intuition — you have opinions about why products work, and you can defend them with  both logic and evidence.  </div><div>● High agency. You define the problem, find the path, and get it done without waiting for permission.  </div><div>● Sharp analytical and structured thinking, balanced with a bias for action.  </div><div>● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter.  </div><div><br></div><div><b>Why this matters </b>&nbsp;</div><div>You’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer  bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is  real.  </div><div><br></div><div><b>Why join us?</b>&nbsp;</div><div>● A collaborative output driven program that brings cohesiveness across businesses through technology  </div><div>● Improve the average revenue per use by increasing the cross-sell opportunities   </div><div>● A solid 360 feedback from your peer teams on your support of their goals   </div><div>● Respect, that is earned, not demanded from your peers and manager   </div><div><br></div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers &amp; merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story!&nbsp;</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team: \nHeadquartered in Noida, India, Paytm Insurance Broking Private Limited (PIBPL), a wholly  owned subsidiary of One97 Communications (OCL) is an online insurance market place, that  offers insurance products across all leading insurance companies, with products across auto, life  and health insurance and provide policy management and claim services for our customers.\n\nAbout the role \nWe're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful  area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's  hands within weeks. This is a role for builders who treat ambiguity as opportunity.  \n\nWhat you'll do  \nYou'll own the strategy and execution for your product area end to end — from identifying the right problem to  shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate  insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be  measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding.  \n\nWhat we're looking for \n● 3–6 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting.  \n● Strong consumer intuition — you have opinions about why products work, and you can defend them with  both logic and evidence.  \n● High agency. You define the problem, find the path, and get it done without waiting for permission.  \n● Sharp analytical and structured thinking, balanced with a bias for action.  \n● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter.  \n\nWhy this matters  \nYou’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer  bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is  real.  \n\nWhy join us? \n● A collaborative output driven program that brings cohesiveness across businesses through technology  \n● Improve the average revenue per use by increasing the cross-sell opportunities   \n● A solid 360 feedback from your peer teams on your support of their goals   \n● Respect, that is earned, not demanded from your peers and manager   \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story! \n","hostedUrl":"https://jobs.lever.co/paytm/afab6a29-2a98-4f63-8b45-f4b0aaefc1b4","applyUrl":"https://jobs.lever.co/paytm/afab6a29-2a98-4f63-8b45-f4b0aaefc1b4/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Noida, Uttar Pradesh","team":"Insurance","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1788419811975,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team: \nHeadquartered in Noida, India, Paytm Insurance Broking Private Limited (PIBPL), a wholly  owned subsidiary of One97 Communications (OCL) is an online insurance market place, that  offers insurance products across all leading insurance companies, with products across auto, life  and health insurance and provide policy management and claim services for our customers.\n\nAbout the role \nWe're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful  area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's  hands within weeks. This is a role for builders who treat ambiguity as opportunity.  \n\nWhat you'll do  \nYou'll own the strategy and execution for your product area end to end — from identifying the right problem to  shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate  insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be  measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding.  \n\nWhat we're looking for \n● 6–8 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting.  \n● Strong consumer intuition — you have opinions about why products work, and you can defend them with  both logic and evidence.  \n● High agency. You define the problem, find the path, and get it done without waiting for permission.  \n● Sharp analytical and structured thinking, balanced with a bias for action.  \n● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter.  \n\nWhy this matters  \nYou’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer  bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is  real.  \n\nWhy join us? \n● A collaborative output driven program that brings cohesiveness across businesses through technology  \n● Improve the average revenue per use by increasing the cross-sell opportunities   \n● A solid 360 feedback from your peer teams on your support of their goals   \n● Respect, that is earned, not demanded from your peers and manager   \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story! \n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the team: </b></div><div>Headquartered in Noida, India, Paytm Insurance Broking Private Limited (PIBPL), a wholly&nbsp; owned subsidiary of One97 Communications (OCL) is an online insurance market place, that&nbsp; offers insurance products across all leading insurance companies, with products across auto, life&nbsp; and health insurance and provide policy management and claim services for our customers.</div><div><br></div><div><b>About the role</b>&nbsp;</div><div>We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful  area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's  hands within weeks. This is a role for builders who treat ambiguity as opportunity.  </div><div><br></div><div><b>What you'll do </b>&nbsp;</div><div>You'll own the strategy and execution for your product area end to end — from identifying the right problem to  shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate  insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be  measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding.  </div><div><br></div><div><b>What we're looking for</b>&nbsp;</div><div>●<b> 6–8 </b>years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting.  </div><div>● Strong consumer intuition — you have opinions about why products work, and you can defend them with  both logic and evidence.  </div><div>● High agency. You define the problem, find the path, and get it done without waiting for permission.  </div><div>● Sharp analytical and structured thinking, balanced with a bias for action.  </div><div>● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter.  </div><div><br></div><div><b>Why this matters </b>&nbsp;</div><div>You’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer  bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is  real.  </div><div><br></div><div><b>Why join us?</b>&nbsp;</div><div>● A collaborative output driven program that brings cohesiveness across businesses through technology  </div><div>● Improve the average revenue per use by increasing the cross-sell opportunities   </div><div>● A solid 360 feedback from your peer teams on your support of their goals   </div><div>● Respect, that is earned, not demanded from your peers and manager   </div><div><br></div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers &amp; merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story!&nbsp;</div>","id":"5e3ae6dd-e4a3-4cfc-acb7-ae8b9d030cc1","lists":[],"text":"Product Management - Paytm Insurance I Exp - 6 to 8 Years","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the team: </b></div><div>Headquartered in Noida, India, Paytm Insurance Broking Private Limited (PIBPL), a wholly&nbsp; owned subsidiary of One97 Communications (OCL) is an online insurance market place, that&nbsp; offers insurance products across all leading insurance companies, with products across auto, life&nbsp; and health insurance and provide policy management and claim services for our customers.</div><div><br></div><div><b>About the role</b>&nbsp;</div><div>We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful  area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's  hands within weeks. This is a role for builders who treat ambiguity as opportunity.  </div><div><br></div><div><b>What you'll do </b>&nbsp;</div><div>You'll own the strategy and execution for your product area end to end — from identifying the right problem to  shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate  insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be  measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding.  </div><div><br></div><div><b>What we're looking for</b>&nbsp;</div><div>●<b> 6–8 </b>years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting.  </div><div>● Strong consumer intuition — you have opinions about why products work, and you can defend them with  both logic and evidence.  </div><div>● High agency. You define the problem, find the path, and get it done without waiting for permission.  </div><div>● Sharp analytical and structured thinking, balanced with a bias for action.  </div><div>● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter.  </div><div><br></div><div><b>Why this matters </b>&nbsp;</div><div>You’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer  bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is  real.  </div><div><br></div><div><b>Why join us?</b>&nbsp;</div><div>● A collaborative output driven program that brings cohesiveness across businesses through technology  </div><div>● Improve the average revenue per use by increasing the cross-sell opportunities   </div><div>● A solid 360 feedback from your peer teams on your support of their goals   </div><div>● Respect, that is earned, not demanded from your peers and manager   </div><div><br></div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers &amp; merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story!&nbsp;</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team: \nHeadquartered in Noida, India, Paytm Insurance Broking Private Limited (PIBPL), a wholly  owned subsidiary of One97 Communications (OCL) is an online insurance market place, that  offers insurance products across all leading insurance companies, with products across auto, life  and health insurance and provide policy management and claim services for our customers.\n\nAbout the role \nWe're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful  area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's  hands within weeks. This is a role for builders who treat ambiguity as opportunity.  \n\nWhat you'll do  \nYou'll own the strategy and execution for your product area end to end — from identifying the right problem to  shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate  insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be  measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding.  \n\nWhat we're looking for \n● 6–8 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting.  \n● Strong consumer intuition — you have opinions about why products work, and you can defend them with  both logic and evidence.  \n● High agency. You define the problem, find the path, and get it done without waiting for permission.  \n● Sharp analytical and structured thinking, balanced with a bias for action.  \n● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter.  \n\nWhy this matters  \nYou’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer  bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is  real.  \n\nWhy join us? \n● A collaborative output driven program that brings cohesiveness across businesses through technology  \n● Improve the average revenue per use by increasing the cross-sell opportunities   \n● A solid 360 feedback from your peer teams on your support of their goals   \n● Respect, that is earned, not demanded from your peers and manager   \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+  merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving  consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your  opportunity to be a part of the story! \n","hostedUrl":"https://jobs.lever.co/paytm/5e3ae6dd-e4a3-4cfc-acb7-ae8b9d030cc1","applyUrl":"https://jobs.lever.co/paytm/5e3ae6dd-e4a3-4cfc-acb7-ae8b9d030cc1/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Bangalore, Karnataka","team":"Paytm Money","allLocations":["Bangalore, Karnataka"]},"createdAt":1764668726758,"descriptionPlain":"\nAbout Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout team : \nPaytm Money is the wealth-tech and stockbroking . It offers services like mutual fund investments, stock trading, ETFs, IPOs, F&O, and retirement products through a user-friendly mobile app and web platform. The company focuses on making investing simple, affordable, and accessible for retail investors across India.\n\nAbout the Role\nWe are seeking a passionate and detail-oriented Product Manager – Broking to join our team at Paytm Money. The ideal candidate should have a solid understanding of the broking ecosystem, trading platforms, and capital markets, with hands-on experience in building scalable, user-focused digital products. This role that involves ownership of the entire product lifecycle — from strategy to execution — to deliver best-in-class investment & trading experiences.\n\nKey Responsibilities\n● Own the end-to-end product lifecycle for broking and trading products across Equity, Derivatives, Commodities and related offerings.\n● Define the product vision, roadmap, and strategy aligned with business and regulatory goals.\n● Collaborate with technology, design, operations, compliance, and business teams to conceptualize and deliver impactful product features.\n● Conduct market research, competitor benchmarking, and user behavior analysis to identify growth and innovation opportunities.\n● Translate customer and business needs into clear PRDs, wireframes, and user stories.\n● Ensure all features adhere to regulatory, risk, and compliance frameworks.\n● Track product adoption, engagement, and retention through data-driven metrics and analytics tools; optimize continuously for better user experience.\n● Stay updated on market trends and technology advancements in the broking and wealth-tech domain.\n\nRequirements\n● 4-9 years of experience, with minimum 3 years in Broking, Capital Markets, or\nWealthTech domain.\n● In-depth understanding of trading platforms, OMS/RMS, KYC, settlements, and\ncompliance processes.\n● Proven track record in managing digital products in broking, fintech, or investment\nplatforms.\n● Strong analytical, problem-solving, and stakeholder management skills.\n● Excellent communication and cross-functional collaboration abilities.\n● Ability to thrive in a fast-paced, high-growth fintech environment.\n\nSuperpowers that will help you to succeed\n● Exposure to app-based or digital trading platforms.\n● Understanding of mutual funds, advisory, and wealth management products.\n● Experience in scaling B2C fintech products and driving customer engagement.\n\nWhy join us :  We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.\n\nCompensation: If you are the right fit, we believe in creating wealth foryou.With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><br></div><div><b style=\"font-size: 16px;\">About Us:</b><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About team : </b></div><div><span style=\"font-size: 16px;\">Paytm Money is the wealth-tech and stockbroking . It offers services like mutual fund investments, stock trading, ETFs, IPOs, F&amp;O, and retirement products through a user-friendly mobile app and web platform. The company focuses on making investing simple, affordable, and accessible for retail investors across India.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Role</b></div><div><span style=\"font-size: 16px;\">We are seeking a passionate and detail-oriented Product Manager – Broking to join our team at Paytm Money. The ideal candidate should have a solid understanding of the broking ecosystem, trading platforms, and capital markets, with hands-on experience in building scalable, user-focused digital products. This role that involves ownership of the entire product lifecycle — from strategy to execution — to deliver best-in-class investment &amp; trading experiences.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities</b></div><div><span style=\"font-size: 16px;\">● Own the end-to-end product lifecycle for broking and trading products across Equity, Derivatives, Commodities and related offerings.</span></div><div><span style=\"font-size: 16px;\">● Define the product vision, roadmap, and strategy aligned with business and regulatory goals.</span></div><div><span style=\"font-size: 16px;\">● Collaborate with technology, design, operations, compliance, and business teams to conceptualize and deliver impactful product features.</span></div><div><span style=\"font-size: 16px;\">● Conduct market research, competitor benchmarking, and user behavior analysis to identify growth and innovation opportunities.</span></div><div><span style=\"font-size: 16px;\">● Translate customer and business needs into clear PRDs, wireframes, and user stories.</span></div><div><span style=\"font-size: 16px;\">● Ensure all features adhere to regulatory, risk, and compliance frameworks.</span></div><div><span style=\"font-size: 16px;\">● Track product adoption, engagement, and retention through data-driven metrics and analytics tools; optimize continuously for better user experience.</span></div><div><span style=\"font-size: 16px;\">● Stay updated on market trends and technology advancements in the broking and wealth-tech domain.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Requirements</b></div><div><span style=\"font-size: 16px;\">● 4-9 years of experience, with minimum 3 years in Broking, Capital Markets, or</span></div><div><span style=\"font-size: 16px;\">WealthTech domain.</span></div><div><span style=\"font-size: 16px;\">● In-depth understanding of trading platforms, OMS/RMS, KYC, settlements, and</span></div><div><span style=\"font-size: 16px;\">compliance processes.</span></div><div><span style=\"font-size: 16px;\">● Proven track record in managing digital products in broking, fintech, or investment</span></div><div><span style=\"font-size: 16px;\">platforms.</span></div><div><span style=\"font-size: 16px;\">● Strong analytical, problem-solving, and stakeholder management skills.</span></div><div><span style=\"font-size: 16px;\">● Excellent communication and cross-functional collaboration abilities.</span></div><div><span style=\"font-size: 16px;\">● Ability to thrive in a fast-paced, high-growth fintech environment.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Superpowers that will help you to succeed</b></div><div><span style=\"font-size: 16px;\">● Exposure to app-based or digital trading platforms.</span></div><div><span style=\"font-size: 16px;\">● Understanding of mutual funds, advisory, and wealth management products.</span></div><div><span style=\"font-size: 16px;\">● Experience in scaling B2C fintech products and driving customer engagement.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us : &nbsp;</b><span style=\"font-size: 16px;\">We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:&nbsp;</b><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth foryou.With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div>","id":"d73b511b-ae92-46f0-9aa1-ac10f2fbb84a","lists":[],"text":"Product Management - Paytm Money (Experience : 4-9 yrs)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><br></div><div><b style=\"font-size: 16px;\">About Us:</b><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About team : </b></div><div><span style=\"font-size: 16px;\">Paytm Money is the wealth-tech and stockbroking . It offers services like mutual fund investments, stock trading, ETFs, IPOs, F&amp;O, and retirement products through a user-friendly mobile app and web platform. The company focuses on making investing simple, affordable, and accessible for retail investors across India.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Role</b></div><div><span style=\"font-size: 16px;\">We are seeking a passionate and detail-oriented Product Manager – Broking to join our team at Paytm Money. The ideal candidate should have a solid understanding of the broking ecosystem, trading platforms, and capital markets, with hands-on experience in building scalable, user-focused digital products. This role that involves ownership of the entire product lifecycle — from strategy to execution — to deliver best-in-class investment &amp; trading experiences.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities</b></div><div><span style=\"font-size: 16px;\">● Own the end-to-end product lifecycle for broking and trading products across Equity, Derivatives, Commodities and related offerings.</span></div><div><span style=\"font-size: 16px;\">● Define the product vision, roadmap, and strategy aligned with business and regulatory goals.</span></div><div><span style=\"font-size: 16px;\">● Collaborate with technology, design, operations, compliance, and business teams to conceptualize and deliver impactful product features.</span></div><div><span style=\"font-size: 16px;\">● Conduct market research, competitor benchmarking, and user behavior analysis to identify growth and innovation opportunities.</span></div><div><span style=\"font-size: 16px;\">● Translate customer and business needs into clear PRDs, wireframes, and user stories.</span></div><div><span style=\"font-size: 16px;\">● Ensure all features adhere to regulatory, risk, and compliance frameworks.</span></div><div><span style=\"font-size: 16px;\">● Track product adoption, engagement, and retention through data-driven metrics and analytics tools; optimize continuously for better user experience.</span></div><div><span style=\"font-size: 16px;\">● Stay updated on market trends and technology advancements in the broking and wealth-tech domain.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Requirements</b></div><div><span style=\"font-size: 16px;\">● 4-9 years of experience, with minimum 3 years in Broking, Capital Markets, or</span></div><div><span style=\"font-size: 16px;\">WealthTech domain.</span></div><div><span style=\"font-size: 16px;\">● In-depth understanding of trading platforms, OMS/RMS, KYC, settlements, and</span></div><div><span style=\"font-size: 16px;\">compliance processes.</span></div><div><span style=\"font-size: 16px;\">● Proven track record in managing digital products in broking, fintech, or investment</span></div><div><span style=\"font-size: 16px;\">platforms.</span></div><div><span style=\"font-size: 16px;\">● Strong analytical, problem-solving, and stakeholder management skills.</span></div><div><span style=\"font-size: 16px;\">● Excellent communication and cross-functional collaboration abilities.</span></div><div><span style=\"font-size: 16px;\">● Ability to thrive in a fast-paced, high-growth fintech environment.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Superpowers that will help you to succeed</b></div><div><span style=\"font-size: 16px;\">● Exposure to app-based or digital trading platforms.</span></div><div><span style=\"font-size: 16px;\">● Understanding of mutual funds, advisory, and wealth management products.</span></div><div><span style=\"font-size: 16px;\">● Experience in scaling B2C fintech products and driving customer engagement.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us : &nbsp;</b><span style=\"font-size: 16px;\">We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:&nbsp;</b><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth foryou.With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div>","descriptionBodyPlain":"\nAbout Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout team : \nPaytm Money is the wealth-tech and stockbroking . It offers services like mutual fund investments, stock trading, ETFs, IPOs, F&O, and retirement products through a user-friendly mobile app and web platform. The company focuses on making investing simple, affordable, and accessible for retail investors across India.\n\nAbout the Role\nWe are seeking a passionate and detail-oriented Product Manager – Broking to join our team at Paytm Money. The ideal candidate should have a solid understanding of the broking ecosystem, trading platforms, and capital markets, with hands-on experience in building scalable, user-focused digital products. This role that involves ownership of the entire product lifecycle — from strategy to execution — to deliver best-in-class investment & trading experiences.\n\nKey Responsibilities\n● Own the end-to-end product lifecycle for broking and trading products across Equity, Derivatives, Commodities and related offerings.\n● Define the product vision, roadmap, and strategy aligned with business and regulatory goals.\n● Collaborate with technology, design, operations, compliance, and business teams to conceptualize and deliver impactful product features.\n● Conduct market research, competitor benchmarking, and user behavior analysis to identify growth and innovation opportunities.\n● Translate customer and business needs into clear PRDs, wireframes, and user stories.\n● Ensure all features adhere to regulatory, risk, and compliance frameworks.\n● Track product adoption, engagement, and retention through data-driven metrics and analytics tools; optimize continuously for better user experience.\n● Stay updated on market trends and technology advancements in the broking and wealth-tech domain.\n\nRequirements\n● 4-9 years of experience, with minimum 3 years in Broking, Capital Markets, or\nWealthTech domain.\n● In-depth understanding of trading platforms, OMS/RMS, KYC, settlements, and\ncompliance processes.\n● Proven track record in managing digital products in broking, fintech, or investment\nplatforms.\n● Strong analytical, problem-solving, and stakeholder management skills.\n● Excellent communication and cross-functional collaboration abilities.\n● Ability to thrive in a fast-paced, high-growth fintech environment.\n\nSuperpowers that will help you to succeed\n● Exposure to app-based or digital trading platforms.\n● Understanding of mutual funds, advisory, and wealth management products.\n● Experience in scaling B2C fintech products and driving customer engagement.\n\nWhy join us :  We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.\n\nCompensation: If you are the right fit, we believe in creating wealth foryou.With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/d73b511b-ae92-46f0-9aa1-ac10f2fbb84a","applyUrl":"https://jobs.lever.co/paytm/d73b511b-ae92-46f0-9aa1-ac10f2fbb84a/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Noida, Uttar Pradesh","team":"Inference and Agentic AI","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1787823589911,"descriptionPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team:\n Pi Agents At Pi Agents, we are creating AI agents for businesses. We are building agents that help businesses of all sizes with their day to day challenges, across the full lifecycle: Acquiring, Servicing, Retaining, Upselling, and Supporting customers. We operate like a startup inside Paytm, shipping fast with a small, senior team.\n\n About the role: \nThis role is for the SMB Growth Agents. You will own product outcomes for growth-focused agents serving small and medium Indian businesses, taking them from capability to measurable business impact at scale.\n\nExpectations/Requirements: \n1. Own the SMB Growth Agents roadmap end to end, from problem discovery to GTM and adoption.\n2. Define and own outcome metrics: merchant activation, campaign performance, incremental revenue, retention. \n3. Design agent experiences that self-serve SMB merchants can trust and use daily: onboarding, goal setting, autonomous execution, and clear reporting. 4. Set and enforce a very high bar for UX and UI. \n5. SMB users have low tolerance for friction; the agent experience must be simple, vernacular-friendly, and mobile-first. \n6. Work with engineering and data science on agent architecture tradeoffs: latency, cost per merchant, guardrails, evals.\n7.  Run structured experimentation to prove agent-driven lift over merchant self-managed baselines. Partner with sales, ops, and support to scale from pilot cohorts to the long tail\n\n\nSuperpowers/Skills that will help you succeed in this role:\n1. 5-9 yrs of Product Management experience, Tier-1 institute preferred.\n2. Strong B2C product experience; experience dealing with small to medium size Indian businesses is a plus. \n3. Sets a very high bar for UX and UI, with a portfolio of shipped experiences that demonstrate craft. \n4. Data driven decision making: fluency in analytics suites (Amplitude, Mixpanel, Clever Tap), SQL, and experiment design. \n5. Hands-on experience building AI native or agentic products is a strong plus; understanding of prompt design, evals, and agent orchestration preferred. \n6. Comfort with ambiguity and a 0-to-1 environment; bias for shipping and learning weekly\n\nWhy join us: \nA collaborative, output driven program that brings cohesiveness across businesses through technology. You will build one of India's first at-scale agentic AI products for businesses, with direct revenue accountability.\n\nCompensation: If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 21 mn+ merchants, and the depth of data in our ecosystem, we are in a unique position to build India's largest AI-led business growth story, and you can be part of it.\n\n","description":"<div><b style=\"font-size: 11pt;\">About Us:</b><span style=\"font-size: 11pt;\">&nbsp;</span></div><div><span style=\"font-size: 11pt;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">About the team:</b></div><div><b style=\"font-size: 11pt;\"> Pi Agents</b><span style=\"font-size: 11pt;\"> At Pi Agents, we are creating AI agents for businesses. We are building agents that help businesses of all sizes with their day to day challenges, across the full lifecycle: Acquiring, Servicing, Retaining, Upselling, and Supporting customers. We operate like a startup inside Paytm, shipping fast with a small, senior team.</span></div><div><br></div><div><span style=\"font-size: 11pt;\">&nbsp;</span><b style=\"font-size: 11pt;\">About the role:</b><span style=\"font-size: 11pt;\">&nbsp;</span></div><div><span style=\"font-size: 11pt;\">This role is for the SMB Growth Agents. You will own product outcomes for growth-focused agents serving small and medium Indian businesses, taking them from capability to measurable business impact at scale.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Expectations/Requirements: </b></div><div><span style=\"font-size: 11pt;\">1. Own the SMB Growth Agents roadmap end to end, from problem discovery to GTM and adoption.</span></div><div><span style=\"font-size: 11pt;\">2. Define and own outcome metrics: merchant activation, campaign performance, incremental revenue, retention. </span></div><div><span style=\"font-size: 11pt;\">3. Design agent experiences that self-serve SMB merchants can trust and use daily: onboarding, goal setting, autonomous execution, and clear reporting. 4. Set and enforce a very high bar for UX and UI. </span></div><div><span style=\"font-size: 11pt;\">5. SMB users have low tolerance for friction; the agent experience must be simple, vernacular-friendly, and mobile-first. </span></div><div><span style=\"font-size: 11pt;\">6. Work with engineering and data science on agent architecture tradeoffs: latency, cost per merchant, guardrails, evals.</span></div><div><span style=\"font-size: 11pt;\">7.  Run structured experimentation to prove agent-driven lift over merchant self-managed baselines. Partner with sales, ops, and support to scale from pilot cohorts to the long tail</span></div><div><br></div><div><br></div><div><b style=\"font-size: 11pt;\">Superpowers/Skills that will help you succeed in this role:</b></div><div><span style=\"font-size: 11pt;\">1. </span>5-9 yrs of<span style=\"font-size: 11pt;\"> Product Management experience, </span>Tier-1 institute preferred.</div><div><span style=\"font-size: 11pt;\">2. Strong B2C product experience; experience dealing with small to medium size Indian businesses is a plus. </span></div><div><span style=\"font-size: 11pt;\">3. Sets a very high bar for UX and UI, with a portfolio of shipped experiences that demonstrate craft. </span></div><div><span style=\"font-size: 11pt;\">4. Data driven decision making: fluency in analytics suites (Amplitude, Mixpanel, Clever Tap), SQL, and experiment design. </span></div><div><span style=\"font-size: 11pt;\">5. Hands-on experience building AI native or agentic products is a strong plus; understanding of prompt design, evals, and agent orchestration preferred. </span></div><div><span style=\"font-size: 11pt;\">6. Comfort with ambiguity and a 0-to-1 environment; bias for shipping and learning weekly</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Why join us:</b><span style=\"font-size: 11pt;\">&nbsp;</span></div><div><span style=\"font-size: 11pt;\">A collaborative, output driven program that brings cohesiveness across businesses through technology. You will build one of India's first at-scale agentic AI products for businesses, with direct revenue accountability.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Compensation:</b><span style=\"font-size: 11pt;\"> If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 21 mn+ merchants, and the depth of data in our ecosystem, we are in a unique position to build India's largest AI-led business growth story, and you can be part of it.</span></div><div><br></div>","id":"9c74fdd9-36e1-4e42-839a-d52577bb3d70","lists":[],"text":"Product Management - Pi Agents - SMB (Experience : 5-9 yrs)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 11pt;\">About Us:</b><span style=\"font-size: 11pt;\">&nbsp;</span></div><div><span style=\"font-size: 11pt;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">About the team:</b></div><div><b style=\"font-size: 11pt;\"> Pi Agents</b><span style=\"font-size: 11pt;\"> At Pi Agents, we are creating AI agents for businesses. We are building agents that help businesses of all sizes with their day to day challenges, across the full lifecycle: Acquiring, Servicing, Retaining, Upselling, and Supporting customers. We operate like a startup inside Paytm, shipping fast with a small, senior team.</span></div><div><br></div><div><span style=\"font-size: 11pt;\">&nbsp;</span><b style=\"font-size: 11pt;\">About the role:</b><span style=\"font-size: 11pt;\">&nbsp;</span></div><div><span style=\"font-size: 11pt;\">This role is for the SMB Growth Agents. You will own product outcomes for growth-focused agents serving small and medium Indian businesses, taking them from capability to measurable business impact at scale.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Expectations/Requirements: </b></div><div><span style=\"font-size: 11pt;\">1. Own the SMB Growth Agents roadmap end to end, from problem discovery to GTM and adoption.</span></div><div><span style=\"font-size: 11pt;\">2. Define and own outcome metrics: merchant activation, campaign performance, incremental revenue, retention. </span></div><div><span style=\"font-size: 11pt;\">3. Design agent experiences that self-serve SMB merchants can trust and use daily: onboarding, goal setting, autonomous execution, and clear reporting. 4. Set and enforce a very high bar for UX and UI. </span></div><div><span style=\"font-size: 11pt;\">5. SMB users have low tolerance for friction; the agent experience must be simple, vernacular-friendly, and mobile-first. </span></div><div><span style=\"font-size: 11pt;\">6. Work with engineering and data science on agent architecture tradeoffs: latency, cost per merchant, guardrails, evals.</span></div><div><span style=\"font-size: 11pt;\">7.  Run structured experimentation to prove agent-driven lift over merchant self-managed baselines. Partner with sales, ops, and support to scale from pilot cohorts to the long tail</span></div><div><br></div><div><br></div><div><b style=\"font-size: 11pt;\">Superpowers/Skills that will help you succeed in this role:</b></div><div><span style=\"font-size: 11pt;\">1. </span>5-9 yrs of<span style=\"font-size: 11pt;\"> Product Management experience, </span>Tier-1 institute preferred.</div><div><span style=\"font-size: 11pt;\">2. Strong B2C product experience; experience dealing with small to medium size Indian businesses is a plus. </span></div><div><span style=\"font-size: 11pt;\">3. Sets a very high bar for UX and UI, with a portfolio of shipped experiences that demonstrate craft. </span></div><div><span style=\"font-size: 11pt;\">4. Data driven decision making: fluency in analytics suites (Amplitude, Mixpanel, Clever Tap), SQL, and experiment design. </span></div><div><span style=\"font-size: 11pt;\">5. Hands-on experience building AI native or agentic products is a strong plus; understanding of prompt design, evals, and agent orchestration preferred. </span></div><div><span style=\"font-size: 11pt;\">6. Comfort with ambiguity and a 0-to-1 environment; bias for shipping and learning weekly</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Why join us:</b><span style=\"font-size: 11pt;\">&nbsp;</span></div><div><span style=\"font-size: 11pt;\">A collaborative, output driven program that brings cohesiveness across businesses through technology. You will build one of India's first at-scale agentic AI products for businesses, with direct revenue accountability.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Compensation:</b><span style=\"font-size: 11pt;\"> If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 21 mn+ merchants, and the depth of data in our ecosystem, we are in a unique position to build India's largest AI-led business growth story, and you can be part of it.</span></div><div><br></div>","descriptionBodyPlain":"About Us: \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team:\n Pi Agents At Pi Agents, we are creating AI agents for businesses. We are building agents that help businesses of all sizes with their day to day challenges, across the full lifecycle: Acquiring, Servicing, Retaining, Upselling, and Supporting customers. We operate like a startup inside Paytm, shipping fast with a small, senior team.\n\n About the role: \nThis role is for the SMB Growth Agents. You will own product outcomes for growth-focused agents serving small and medium Indian businesses, taking them from capability to measurable business impact at scale.\n\nExpectations/Requirements: \n1. Own the SMB Growth Agents roadmap end to end, from problem discovery to GTM and adoption.\n2. Define and own outcome metrics: merchant activation, campaign performance, incremental revenue, retention. \n3. Design agent experiences that self-serve SMB merchants can trust and use daily: onboarding, goal setting, autonomous execution, and clear reporting. 4. Set and enforce a very high bar for UX and UI. \n5. SMB users have low tolerance for friction; the agent experience must be simple, vernacular-friendly, and mobile-first. \n6. Work with engineering and data science on agent architecture tradeoffs: latency, cost per merchant, guardrails, evals.\n7.  Run structured experimentation to prove agent-driven lift over merchant self-managed baselines. Partner with sales, ops, and support to scale from pilot cohorts to the long tail\n\n\nSuperpowers/Skills that will help you succeed in this role:\n1. 5-9 yrs of Product Management experience, Tier-1 institute preferred.\n2. Strong B2C product experience; experience dealing with small to medium size Indian businesses is a plus. \n3. Sets a very high bar for UX and UI, with a portfolio of shipped experiences that demonstrate craft. \n4. Data driven decision making: fluency in analytics suites (Amplitude, Mixpanel, Clever Tap), SQL, and experiment design. \n5. Hands-on experience building AI native or agentic products is a strong plus; understanding of prompt design, evals, and agent orchestration preferred. \n6. Comfort with ambiguity and a 0-to-1 environment; bias for shipping and learning weekly\n\nWhy join us: \nA collaborative, output driven program that brings cohesiveness across businesses through technology. You will build one of India's first at-scale agentic AI products for businesses, with direct revenue accountability.\n\nCompensation: If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 21 mn+ merchants, and the depth of data in our ecosystem, we are in a unique position to build India's largest AI-led business growth story, and you can be part of it.\n\n","hostedUrl":"https://jobs.lever.co/paytm/9c74fdd9-36e1-4e42-839a-d52577bb3d70","applyUrl":"https://jobs.lever.co/paytm/9c74fdd9-36e1-4e42-839a-d52577bb3d70/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Bangalore, Karnataka","team":"Risk","allLocations":["Bangalore, Karnataka","Noida, Uttar Pradesh"]},"createdAt":1788693372844,"descriptionPlain":"About Paytm:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout the Team:\n\nThe Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults.\n\nAbout the Role:\n\nWe are looking for a rockstar Senior Product Manager – Lending Risk to lead the Merchant Lending Risk charter at Paytm. You will own the risk product strategy that powers unsecured merchant loans, balancing aggressive growth with rock-solid credit quality and regulatory integrity, while partnering closely with Risk, Data Science, Engineering & Business.\n\nKey Responsibilities:\n\n* Define and drive the product roadmap for merchant lending risk.\n* Build and scale rule engines (BRE), decision engines, and model orchestration layers.\n* Implement audit-ready decision logs and explainability layers.\n* Build robust policy versioning and experimentation infrastructure.\n* Lead a team of credit risk analysts owning underwriting, risk, fraud, and monitoring.\n\nRequirements:\n\n* 5+ years of product management experience in the consumer or fintech industry.\n* Strong experience in unsecured merchant or SME lending preferred\n* Strong analytical and structured thinking ability.\n\nWhy join us\n\n•A collaborative output driven program that brings cohesiveness across businesses through technology·\n•Improve the average revenue per use by increasing the cross-sell opportunities·\n•A solid 360 feedback from your peer teams on your support of their goals·\n•Respect, that is earned, not demanded from your peers and manager.\n\nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! \n","description":"<div><b style=\"font-size: 16px;\">About Paytm:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Team:</b></div><div><br></div><div><span style=\"font-size: 16px;\">The Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Role:</b></div><div><br></div><div><span style=\"font-size: 16px;\">We are looking for a rockstar Senior Product Manager – Lending Risk to lead the Merchant Lending Risk charter at Paytm. You will own the risk product strategy that powers unsecured merchant loans, balancing aggressive growth with rock-solid credit quality and regulatory integrity, while partnering closely with Risk, Data Science, Engineering &amp; Business.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities:</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Define and drive the product roadmap for merchant lending risk.</span></div><div><span style=\"font-size: 16px;\">* Build and scale rule engines (BRE), decision engines, and model orchestration layers.</span></div><div><span style=\"font-size: 16px;\">* Implement audit-ready decision logs and explainability layers.</span></div><div><span style=\"font-size: 16px;\">* Build robust policy versioning and experimentation infrastructure.</span></div><div><span style=\"font-size: 16px;\">* Lead a team of credit risk analysts owning underwriting, risk, fraud, and monitoring.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Requirements:</b></div><div><br></div><div><span style=\"font-size: 16px;\">* 5+ years of product management experience in the consumer or fintech industry.</span></div><div><span style=\"font-size: 16px;\">* Strong experience in unsecured merchant or SME lending preferred</span></div><div><span style=\"font-size: 16px;\">* Strong analytical and structured thinking ability.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us</b></div><div><br></div><div><span style=\"font-size: 16px;\">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style=\"font-size: 16px;\">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style=\"font-size: 16px;\">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style=\"font-size: 16px;\">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>","id":"5dbd7403-b047-48e1-b433-574933914ff3","lists":[],"text":"Product Management - Risk Product | Experience : 5-8 yrs","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 16px;\">About Paytm:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Team:</b></div><div><br></div><div><span style=\"font-size: 16px;\">The Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Role:</b></div><div><br></div><div><span style=\"font-size: 16px;\">We are looking for a rockstar Senior Product Manager – Lending Risk to lead the Merchant Lending Risk charter at Paytm. You will own the risk product strategy that powers unsecured merchant loans, balancing aggressive growth with rock-solid credit quality and regulatory integrity, while partnering closely with Risk, Data Science, Engineering &amp; Business.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities:</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Define and drive the product roadmap for merchant lending risk.</span></div><div><span style=\"font-size: 16px;\">* Build and scale rule engines (BRE), decision engines, and model orchestration layers.</span></div><div><span style=\"font-size: 16px;\">* Implement audit-ready decision logs and explainability layers.</span></div><div><span style=\"font-size: 16px;\">* Build robust policy versioning and experimentation infrastructure.</span></div><div><span style=\"font-size: 16px;\">* Lead a team of credit risk analysts owning underwriting, risk, fraud, and monitoring.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Requirements:</b></div><div><br></div><div><span style=\"font-size: 16px;\">* 5+ years of product management experience in the consumer or fintech industry.</span></div><div><span style=\"font-size: 16px;\">* Strong experience in unsecured merchant or SME lending preferred</span></div><div><span style=\"font-size: 16px;\">* Strong analytical and structured thinking ability.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us</b></div><div><br></div><div><span style=\"font-size: 16px;\">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style=\"font-size: 16px;\">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style=\"font-size: 16px;\">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style=\"font-size: 16px;\">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>","descriptionBodyPlain":"About Paytm:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout the Team:\n\nThe Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults.\n\nAbout the Role:\n\nWe are looking for a rockstar Senior Product Manager – Lending Risk to lead the Merchant Lending Risk charter at Paytm. You will own the risk product strategy that powers unsecured merchant loans, balancing aggressive growth with rock-solid credit quality and regulatory integrity, while partnering closely with Risk, Data Science, Engineering & Business.\n\nKey Responsibilities:\n\n* Define and drive the product roadmap for merchant lending risk.\n* Build and scale rule engines (BRE), decision engines, and model orchestration layers.\n* Implement audit-ready decision logs and explainability layers.\n* Build robust policy versioning and experimentation infrastructure.\n* Lead a team of credit risk analysts owning underwriting, risk, fraud, and monitoring.\n\nRequirements:\n\n* 5+ years of product management experience in the consumer or fintech industry.\n* Strong experience in unsecured merchant or SME lending preferred\n* Strong analytical and structured thinking ability.\n\nWhy join us\n\n•A collaborative output driven program that brings cohesiveness across businesses through technology·\n•Improve the average revenue per use by increasing the cross-sell opportunities·\n•A solid 360 feedback from your peer teams on your support of their goals·\n•Respect, that is earned, not demanded from your peers and manager.\n\nCompensation:\n\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! \n","hostedUrl":"https://jobs.lever.co/paytm/5dbd7403-b047-48e1-b433-574933914ff3","applyUrl":"https://jobs.lever.co/paytm/5dbd7403-b047-48e1-b433-574933914ff3/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Noida, Uttar Pradesh","team":"UPI Product","allLocations":["Noida, Uttar Pradesh","Bangalore, Karnataka"]},"createdAt":1789378791485,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role\nUPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for a Product Manager to join our UPI team and drive product strategy, user growth, and experience excellence across our UPI-powered flows.This role sits at the intersection of consumer behaviour, financial infrastructure, and regulatory nuance. You will own high-impact product surfaces and work closely with engineering, design, data, and business teams to ship products that millions of Indians use daily.\n\nKey Responsibilities\n1. Core UPI Product Ownership- \n- Own end-to-end product vision, roadmap, and execution for one or more UPI surfaces\n- Drive seamless payment flows: initiation, authentication, success/failure states, and post-transaction experience\n- Continuously improve funnel metrics — conversion, success rate, and drop-off — through A/B testing and experimentation\n- Work with NPCI guidelines and stay ahead of regulatory changes to ensure compliance without compromising experience\n\n2. User Experience & Growth\n- Identify friction points in the UPI journey using data, user research, and support insights, then ship targeted fixes\n- Design and launch features that drive engagement, frequency of use, and top-of-wallet positioning\n- Own discovery and nudge strategies that help users adopt new UPI capabilities\n- Collaborate with design to maintain a fast, trustworthy, and intuitive payment experience\n\n3. Platform Reliability & Scale\n- Define success metrics (SLAs, success rates, latency benchmarks) and hold engineering accountable to them\n- Build escalation frameworks and incident response playbooks for payment failures\n- Ensure platform readiness for high-traffic events such as festive seasons, IPL, and government disbursements\n\n4. Insights & Experimentation\n- Build and maintain dashboards that track north-star and guardrail metrics across the UPI funnel\n- Drive a culture of rapid experimentation — hypothesis → test → learn → scale\n- Generate and socialise insights that influence upstream decisions in engineering, design, and business\n\nRequired Qualifications\n- 3–5 years of product management experience with a mandatory focus on consumer-facing products or fintech\n- Deep understanding of user psychology, engagement funnels, and conversion mechanics in high-frequency consumer apps\n- Proven ability to translate ambiguous problems into structured hypotheses and ship fast, iterative solutions\n- Comfort with SQL and product analytics tools (Mixpanel, Amplitude, Metabase, or equivalent)Strong written and verbal communication skills — ability to write crisp PRDs, present to leadership, and align cross-functional stakeholders\n- Demonstrated ownership mindset: you have shipped features end-to-end across product, engineering, and go-to-market\n\nGood to Have\n- Prior experience working in a UPI-regulated environment or with NPCI product constructs\n- Experience with 0→1 product development alongside maintaining and scaling existing surfaces\n- Exposure to growth, lifecycle, or CRM-driven product work\n\nWhy Join Us\n- Work on one of India's most critical financial infrastructure products — UPI — at massive scale\n- Join a high-performance product org with strong engineering depth and a bias for shipping\n- Influence product decisions that affect hundreds of millions of transactions every day\n- Operate in a fast-moving, ownership-driven culture where PMs have real authority — and real accountability\n\nCompensation\nIf you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 25 mn+ merchants, and unmatched transaction data depth, Paytm is uniquely positioned to define the next chapter of UPI in India — and we want you to help write it.\n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role</b></div><div>UPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for a Product Manager to join our UPI team and drive product strategy, user growth, and experience excellence across our UPI-powered flows.This role sits at the intersection of consumer behaviour, financial infrastructure, and regulatory nuance. You will own high-impact product surfaces and work closely with engineering, design, data, and business teams to ship products that millions of Indians use daily.</div><div><br></div><div><b>Key Responsibilities</b></div><div>1. Core UPI Product Ownership- </div><div>- Own end-to-end product vision, roadmap, and execution for one or more UPI surfaces</div><div>- Drive seamless payment flows: initiation, authentication, success/failure states, and post-transaction experience</div><div>- Continuously improve funnel metrics — conversion, success rate, and drop-off — through A/B testing and experimentation</div><div>- Work with NPCI guidelines and stay ahead of regulatory changes to ensure compliance without compromising experience</div><div><br></div><div>2. User Experience &amp; Growth</div><div>- Identify friction points in the UPI journey using data, user research, and support insights, then ship targeted fixes</div><div>- Design and launch features that drive engagement, frequency of use, and top-of-wallet positioning</div><div>- Own discovery and nudge strategies that help users adopt new UPI capabilities</div><div>- Collaborate with design to maintain a fast, trustworthy, and intuitive payment experience</div><div><br></div><div>3. Platform Reliability &amp; Scale</div><div>- Define success metrics (SLAs, success rates, latency benchmarks) and hold engineering accountable to them</div><div>- Build escalation frameworks and incident response playbooks for payment failures</div><div>- Ensure platform readiness for high-traffic events such as festive seasons, IPL, and government disbursements</div><div><br></div><div>4. Insights &amp; Experimentation</div><div>- Build and maintain dashboards that track north-star and guardrail metrics across the UPI funnel</div><div>- Drive a culture of rapid experimentation — hypothesis → test → learn → scale</div><div>- Generate and socialise insights that influence upstream decisions in engineering, design, and business</div><div><br></div><div><b>Required Qualifications</b></div><div>- 3–5 years of product management experience with a mandatory focus on consumer-facing products or fintech</div><div>- Deep understanding of user psychology, engagement funnels, and conversion mechanics in high-frequency consumer apps</div><div>- Proven ability to translate ambiguous problems into structured hypotheses and ship fast, iterative solutions</div><div>- Comfort with SQL and product analytics tools (Mixpanel, Amplitude, Metabase, or equivalent)Strong written and verbal communication skills — ability to write crisp PRDs, present to leadership, and align cross-functional stakeholders</div><div>- Demonstrated ownership mindset: you have shipped features end-to-end across product, engineering, and go-to-market</div><div><br></div><div><b>Good to Have</b></div><div>- Prior experience working in a UPI-regulated environment or with NPCI product constructs</div><div>- Experience with 0→1 product development alongside maintaining and scaling existing surfaces</div><div>- Exposure to growth, lifecycle, or CRM-driven product work</div><div><br></div><div><b>Why Join Us</b></div><div>- Work on one of India's most critical financial infrastructure products — UPI — at massive scale</div><div>- Join a high-performance product org with strong engineering depth and a bias for shipping</div><div>- Influence product decisions that affect hundreds of millions of transactions every day</div><div>- Operate in a fast-moving, ownership-driven culture where PMs have real authority — and real accountability</div><div><br></div><div><b>Compensation</b></div><div>If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 25 mn+ merchants, and unmatched transaction data depth, Paytm is uniquely positioned to define the next chapter of UPI in India — and we want you to help write it.</div>","id":"4ee74e43-4001-457f-9ad8-f574689991d5","lists":[],"text":"Product Management - UPI Product | Experience : 3-5 yrs","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role</b></div><div>UPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for a Product Manager to join our UPI team and drive product strategy, user growth, and experience excellence across our UPI-powered flows.This role sits at the intersection of consumer behaviour, financial infrastructure, and regulatory nuance. You will own high-impact product surfaces and work closely with engineering, design, data, and business teams to ship products that millions of Indians use daily.</div><div><br></div><div><b>Key Responsibilities</b></div><div>1. Core UPI Product Ownership- </div><div>- Own end-to-end product vision, roadmap, and execution for one or more UPI surfaces</div><div>- Drive seamless payment flows: initiation, authentication, success/failure states, and post-transaction experience</div><div>- Continuously improve funnel metrics — conversion, success rate, and drop-off — through A/B testing and experimentation</div><div>- Work with NPCI guidelines and stay ahead of regulatory changes to ensure compliance without compromising experience</div><div><br></div><div>2. User Experience &amp; Growth</div><div>- Identify friction points in the UPI journey using data, user research, and support insights, then ship targeted fixes</div><div>- Design and launch features that drive engagement, frequency of use, and top-of-wallet positioning</div><div>- Own discovery and nudge strategies that help users adopt new UPI capabilities</div><div>- Collaborate with design to maintain a fast, trustworthy, and intuitive payment experience</div><div><br></div><div>3. Platform Reliability &amp; Scale</div><div>- Define success metrics (SLAs, success rates, latency benchmarks) and hold engineering accountable to them</div><div>- Build escalation frameworks and incident response playbooks for payment failures</div><div>- Ensure platform readiness for high-traffic events such as festive seasons, IPL, and government disbursements</div><div><br></div><div>4. Insights &amp; Experimentation</div><div>- Build and maintain dashboards that track north-star and guardrail metrics across the UPI funnel</div><div>- Drive a culture of rapid experimentation — hypothesis → test → learn → scale</div><div>- Generate and socialise insights that influence upstream decisions in engineering, design, and business</div><div><br></div><div><b>Required Qualifications</b></div><div>- 3–5 years of product management experience with a mandatory focus on consumer-facing products or fintech</div><div>- Deep understanding of user psychology, engagement funnels, and conversion mechanics in high-frequency consumer apps</div><div>- Proven ability to translate ambiguous problems into structured hypotheses and ship fast, iterative solutions</div><div>- Comfort with SQL and product analytics tools (Mixpanel, Amplitude, Metabase, or equivalent)Strong written and verbal communication skills — ability to write crisp PRDs, present to leadership, and align cross-functional stakeholders</div><div>- Demonstrated ownership mindset: you have shipped features end-to-end across product, engineering, and go-to-market</div><div><br></div><div><b>Good to Have</b></div><div>- Prior experience working in a UPI-regulated environment or with NPCI product constructs</div><div>- Experience with 0→1 product development alongside maintaining and scaling existing surfaces</div><div>- Exposure to growth, lifecycle, or CRM-driven product work</div><div><br></div><div><b>Why Join Us</b></div><div>- Work on one of India's most critical financial infrastructure products — UPI — at massive scale</div><div>- Join a high-performance product org with strong engineering depth and a bias for shipping</div><div>- Influence product decisions that affect hundreds of millions of transactions every day</div><div>- Operate in a fast-moving, ownership-driven culture where PMs have real authority — and real accountability</div><div><br></div><div><b>Compensation</b></div><div>If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 25 mn+ merchants, and unmatched transaction data depth, Paytm is uniquely positioned to define the next chapter of UPI in India — and we want you to help write it.</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role\nUPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for a Product Manager to join our UPI team and drive product strategy, user growth, and experience excellence across our UPI-powered flows.This role sits at the intersection of consumer behaviour, financial infrastructure, and regulatory nuance. You will own high-impact product surfaces and work closely with engineering, design, data, and business teams to ship products that millions of Indians use daily.\n\nKey Responsibilities\n1. Core UPI Product Ownership- \n- Own end-to-end product vision, roadmap, and execution for one or more UPI surfaces\n- Drive seamless payment flows: initiation, authentication, success/failure states, and post-transaction experience\n- Continuously improve funnel metrics — conversion, success rate, and drop-off — through A/B testing and experimentation\n- Work with NPCI guidelines and stay ahead of regulatory changes to ensure compliance without compromising experience\n\n2. User Experience & Growth\n- Identify friction points in the UPI journey using data, user research, and support insights, then ship targeted fixes\n- Design and launch features that drive engagement, frequency of use, and top-of-wallet positioning\n- Own discovery and nudge strategies that help users adopt new UPI capabilities\n- Collaborate with design to maintain a fast, trustworthy, and intuitive payment experience\n\n3. Platform Reliability & Scale\n- Define success metrics (SLAs, success rates, latency benchmarks) and hold engineering accountable to them\n- Build escalation frameworks and incident response playbooks for payment failures\n- Ensure platform readiness for high-traffic events such as festive seasons, IPL, and government disbursements\n\n4. Insights & Experimentation\n- Build and maintain dashboards that track north-star and guardrail metrics across the UPI funnel\n- Drive a culture of rapid experimentation — hypothesis → test → learn → scale\n- Generate and socialise insights that influence upstream decisions in engineering, design, and business\n\nRequired Qualifications\n- 3–5 years of product management experience with a mandatory focus on consumer-facing products or fintech\n- Deep understanding of user psychology, engagement funnels, and conversion mechanics in high-frequency consumer apps\n- Proven ability to translate ambiguous problems into structured hypotheses and ship fast, iterative solutions\n- Comfort with SQL and product analytics tools (Mixpanel, Amplitude, Metabase, or equivalent)Strong written and verbal communication skills — ability to write crisp PRDs, present to leadership, and align cross-functional stakeholders\n- Demonstrated ownership mindset: you have shipped features end-to-end across product, engineering, and go-to-market\n\nGood to Have\n- Prior experience working in a UPI-regulated environment or with NPCI product constructs\n- Experience with 0→1 product development alongside maintaining and scaling existing surfaces\n- Exposure to growth, lifecycle, or CRM-driven product work\n\nWhy Join Us\n- Work on one of India's most critical financial infrastructure products — UPI — at massive scale\n- Join a high-performance product org with strong engineering depth and a bias for shipping\n- Influence product decisions that affect hundreds of millions of transactions every day\n- Operate in a fast-moving, ownership-driven culture where PMs have real authority — and real accountability\n\nCompensation\nIf you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 25 mn+ merchants, and unmatched transaction data depth, Paytm is uniquely positioned to define the next chapter of UPI in India — and we want you to help write it.\n","hostedUrl":"https://jobs.lever.co/paytm/4ee74e43-4001-457f-9ad8-f574689991d5","applyUrl":"https://jobs.lever.co/paytm/4ee74e43-4001-457f-9ad8-f574689991d5/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Noida, Uttar Pradesh","team":"Payments","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1786707995729,"descriptionPlain":"About Paytm:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role\n\n* At Paytm, we are building the next generation of intelligent payment experiences for millions of users.\n* We are looking for an AI-first Senior Product Manager who combines exceptional product thinking,\ncustomer empathy, UX sensibility, and execution excellence with a strong understanding of modern AI\ncapabilities.\n* You will own high-impact consumer journeys across UPI payments, onboarding, mandates,\nand engagement, while identifying opportunities where AI can simplify experiences, automate\nworkflows, and solve customer problems at scale.\n* You will work closely with Engineering, AI/Data Science, Design, Analytics, Risk, Operations, and\nBusiness teams to build products that are intuitive, reliable, and loved by customers.\n* If you are passionate about building products, experimenting with AI, solving complex customer\nproblems, and delivering measurable business impact, we’d love to hear from you\n\nWhat You will Own\n\n* Define the product vision, strategy, and roadmap for consumer-facing UPI experiences.\n* Own critical customer journeys across UPI onboarding, payments, mandates, payment management, and engagement.\n* Identify opportunities to leverage Generative AI and AI Agents to simplify customer journeys, improve payment success, and automate internal workflows.  * Design AI-powered experiences such as intelligent assistants, conversational interfaces, recommendation systems, and workflow automation.\n* Partner with Design to build simple, intuitive, and delightful user experiences. *Translate customer pain points into product opportunities backed by user research and data.\n* Prioritize the roadmap using customer impact, business value, engineering effort, and regulatory requirements.\n* Write high-quality PRDs, user stories, acceptance criteria, success metrics, and launch plans.\n* Drive rapid experimentation through A/B testing and data-driven decision making.\n* Analyze user funnels, behavioral insights, and product metrics to continuously improve customer experience. \n* Work closely with Engineering throughout design, development, rollout, monitoring, and iteration. \n* Collaborate with Risk, Compliance, Operations, Customer Support, and Business teams to deliver secure, reliable, and compliant payment experiences.\n\nWhat We are Looking For\n\nMust Have\n\n* 3+ years of Product Management experience building consumer-facing digital products.\n* Experience in Fintech, Payments, Banking, UPI, or AI-powered consumer products.\n* Strong product thinking with exceptional customer empathy and user experience focus.\n* Demonstrated experience using Generative AI to improve product discovery, execution, documentation, analysis, or customer experience.\n* Hands-on experience designing or implementing AI-assisted workflows, copilots, or agentic product experiences is highly desirable.\n* Ability to write clear and structured Product Requirement Documents (PRDs), user stories, and acceptance criteria.\n* Strong analytical mindset with experience using product metrics, customer insights, and experimentation to drive decisions.\n* Experience working closely with Engineering, Design, Analytics, and AI/Data Science teams.\n* Excellent stakeholder management, communication, and prioritization skills.\n* Ability to independently drive ambiguous problem statements from discovery to launch.\n\nPreferred Experience\n\n* Experience with one or more of the following is highly preferred.\n* UPI Payments (P2P, P2M, Scan &amp; Pay, Intent, AutoPay, Mandates)\n* Payment Success and Customer Experience Optimization Consumer Growth and Activation.\n* AI Agents and Agentic Workflows, Prompt Engineering.\n* Personal Finance Products.\n* Wallets and Stored Value Instruments Digital Banking Knowledge of NPCI guidelines, RBI regulations, payment processing architecture, and digital payment ecosystems will be a strong advantage.\n\nWhy join us? \n\n● A collaborative output driven program that brings cohesiveness across businesses through technology\n● Improve the average revenue per use by increasing the cross-sell opportunities\n● A solid 360 feedback from your peer teams on your support of their goals\n● Respect, that is earned, not demanded from your peers and manager\n\nCompensation: \n\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n\n","description":"<div><b style=\"font-size: 16px;\">About Paytm:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Role</b></div><div><br></div><div><span style=\"font-size: 16px;\">* At Paytm, we are building the next generation of intelligent payment experiences for millions of users.</span></div><div><span style=\"font-size: 16px;\">* We are looking for an AI-first Senior Product Manager who combines exceptional product thinking,</span></div><div><span style=\"font-size: 16px;\">customer empathy, UX sensibility, and execution excellence with a strong understanding of modern AI</span></div><div><span style=\"font-size: 16px;\">capabilities.</span></div><div><span style=\"font-size: 16px;\">* You will own high-impact consumer journeys across UPI payments, onboarding, mandates,</span></div><div><span style=\"font-size: 16px;\">and engagement, while identifying opportunities where AI can simplify experiences, automate</span></div><div><span style=\"font-size: 16px;\">workflows, and solve customer problems at scale.</span></div><div><span style=\"font-size: 16px;\">* You will work closely with Engineering, AI/Data Science, Design, Analytics, Risk, Operations, and</span></div><div><span style=\"font-size: 16px;\">Business teams to build products that are intuitive, reliable, and loved by customers.</span></div><div><span style=\"font-size: 16px;\">* If you are passionate about building products, experimenting with AI, solving complex customer</span></div><div><span style=\"font-size: 16px;\">problems, and delivering measurable business impact, we’d love to hear from you</span></div><div><br></div><div><b style=\"font-size: 16px;\">What You will Own</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Define the product vision, strategy, and roadmap for consumer-facing UPI experiences.</span></div><div><span style=\"font-size: 16px;\">* Own critical customer journeys across UPI onboarding, payments, mandates, payment management, and engagement.</span></div><div><span style=\"font-size: 16px;\">* Identify opportunities to leverage Generative AI and AI Agents to simplify customer journeys, improve payment success, and automate internal workflows.  * Design AI-powered experiences such as intelligent assistants, conversational interfaces, recommendation systems, and workflow automation.</span></div><div><span style=\"font-size: 16px;\">* Partner with Design to build simple, intuitive, and delightful user experiences. *Translate customer pain points into product opportunities backed by user research and data.</span></div><div><span style=\"font-size: 16px;\">* Prioritize the roadmap using customer impact, business value, engineering effort, and regulatory requirements.</span></div><div><span style=\"font-size: 16px;\">* Write high-quality PRDs, user stories, acceptance criteria, success metrics, and launch plans.</span></div><div><span style=\"font-size: 16px;\">* Drive rapid experimentation through A/B testing and data-driven decision making.</span></div><div><span style=\"font-size: 16px;\">* Analyze user funnels, behavioral insights, and product metrics to continuously improve customer experience. </span></div><div><span style=\"font-size: 16px;\">* Work closely with Engineering throughout design, development, rollout, monitoring, and iteration. </span></div><div><span style=\"font-size: 16px;\">* Collaborate with Risk, Compliance, Operations, Customer Support, and Business teams to deliver secure, reliable, and compliant payment experiences.</span></div><div><br></div><div><b style=\"font-size: 16px;\">What We are Looking For</b></div><div><br></div><div><b style=\"font-size: 16px;\">Must Have</b></div><div><br></div><div><span style=\"font-size: 16px;\">* 3+ years of Product Management experience building consumer-facing digital products.</span></div><div><span style=\"font-size: 16px;\">* Experience in Fintech, Payments, Banking, UPI, or AI-powered consumer products.</span></div><div><span style=\"font-size: 16px;\">* Strong product thinking with exceptional customer empathy and user experience focus.</span></div><div><span style=\"font-size: 16px;\">* Demonstrated experience using Generative AI to improve product discovery, execution, documentation, analysis, or customer experience.</span></div><div><span style=\"font-size: 16px;\">* Hands-on experience designing or implementing AI-assisted workflows, copilots, or agentic product experiences is highly desirable.</span></div><div><span style=\"font-size: 16px;\">* Ability to write clear and structured Product Requirement Documents (PRDs), user stories, and acceptance criteria.</span></div><div><span style=\"font-size: 16px;\">* Strong analytical mindset with experience using product metrics, customer insights, and experimentation to drive decisions.</span></div><div><span style=\"font-size: 16px;\">* Experience working closely with Engineering, Design, Analytics, and AI/Data Science teams.</span></div><div><span style=\"font-size: 16px;\">* Excellent stakeholder management, communication, and prioritization skills.</span></div><div><span style=\"font-size: 16px;\">* Ability to independently drive ambiguous problem statements from discovery to launch.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Preferred Experience</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Experience with one or more of the following is highly preferred.</span></div><div><span style=\"font-size: 16px;\">* UPI Payments (P2P, P2M, Scan &amp;amp; Pay, Intent, AutoPay, Mandates)</span></div><div><span style=\"font-size: 16px;\">* Payment Success and Customer Experience Optimization Consumer Growth and Activation.</span></div><div><span style=\"font-size: 16px;\">* AI Agents and Agentic Workflows, Prompt Engineering.</span></div><div><span style=\"font-size: 16px;\">* Personal Finance Products.</span></div><div><span style=\"font-size: 16px;\">* Wallets and Stored Value Instruments Digital Banking Knowledge of NPCI guidelines, RBI regulations, payment processing architecture, and digital payment ecosystems will be a strong advantage.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us?</b><span style=\"font-size: 16px;\">&nbsp;</span></div><div><br></div><div><span style=\"font-size: 16px;\">● A collaborative output driven program that brings cohesiveness across businesses through technology</span></div><div><span style=\"font-size: 16px;\">● Improve the average revenue per use by increasing the cross-sell opportunities</span></div><div><span style=\"font-size: 16px;\">● A solid 360 feedback from your peer teams on your support of their goals</span></div><div><span style=\"font-size: 16px;\">● Respect, that is earned, not demanded from your peers and manager</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b><span style=\"font-size: 16px;\">&nbsp;</span></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div><div><br></div>","id":"c173ccbe-d2ae-42f4-9cd5-72f69ff45a0f","lists":[],"text":"Product Management - UPI Product | Experience : 3-5 yrs","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 16px;\">About Paytm:</b></div><div><br></div><div><span style=\"font-size: 16px;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Role</b></div><div><br></div><div><span style=\"font-size: 16px;\">* At Paytm, we are building the next generation of intelligent payment experiences for millions of users.</span></div><div><span style=\"font-size: 16px;\">* We are looking for an AI-first Senior Product Manager who combines exceptional product thinking,</span></div><div><span style=\"font-size: 16px;\">customer empathy, UX sensibility, and execution excellence with a strong understanding of modern AI</span></div><div><span style=\"font-size: 16px;\">capabilities.</span></div><div><span style=\"font-size: 16px;\">* You will own high-impact consumer journeys across UPI payments, onboarding, mandates,</span></div><div><span style=\"font-size: 16px;\">and engagement, while identifying opportunities where AI can simplify experiences, automate</span></div><div><span style=\"font-size: 16px;\">workflows, and solve customer problems at scale.</span></div><div><span style=\"font-size: 16px;\">* You will work closely with Engineering, AI/Data Science, Design, Analytics, Risk, Operations, and</span></div><div><span style=\"font-size: 16px;\">Business teams to build products that are intuitive, reliable, and loved by customers.</span></div><div><span style=\"font-size: 16px;\">* If you are passionate about building products, experimenting with AI, solving complex customer</span></div><div><span style=\"font-size: 16px;\">problems, and delivering measurable business impact, we’d love to hear from you</span></div><div><br></div><div><b style=\"font-size: 16px;\">What You will Own</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Define the product vision, strategy, and roadmap for consumer-facing UPI experiences.</span></div><div><span style=\"font-size: 16px;\">* Own critical customer journeys across UPI onboarding, payments, mandates, payment management, and engagement.</span></div><div><span style=\"font-size: 16px;\">* Identify opportunities to leverage Generative AI and AI Agents to simplify customer journeys, improve payment success, and automate internal workflows.  * Design AI-powered experiences such as intelligent assistants, conversational interfaces, recommendation systems, and workflow automation.</span></div><div><span style=\"font-size: 16px;\">* Partner with Design to build simple, intuitive, and delightful user experiences. *Translate customer pain points into product opportunities backed by user research and data.</span></div><div><span style=\"font-size: 16px;\">* Prioritize the roadmap using customer impact, business value, engineering effort, and regulatory requirements.</span></div><div><span style=\"font-size: 16px;\">* Write high-quality PRDs, user stories, acceptance criteria, success metrics, and launch plans.</span></div><div><span style=\"font-size: 16px;\">* Drive rapid experimentation through A/B testing and data-driven decision making.</span></div><div><span style=\"font-size: 16px;\">* Analyze user funnels, behavioral insights, and product metrics to continuously improve customer experience. </span></div><div><span style=\"font-size: 16px;\">* Work closely with Engineering throughout design, development, rollout, monitoring, and iteration. </span></div><div><span style=\"font-size: 16px;\">* Collaborate with Risk, Compliance, Operations, Customer Support, and Business teams to deliver secure, reliable, and compliant payment experiences.</span></div><div><br></div><div><b style=\"font-size: 16px;\">What We are Looking For</b></div><div><br></div><div><b style=\"font-size: 16px;\">Must Have</b></div><div><br></div><div><span style=\"font-size: 16px;\">* 3+ years of Product Management experience building consumer-facing digital products.</span></div><div><span style=\"font-size: 16px;\">* Experience in Fintech, Payments, Banking, UPI, or AI-powered consumer products.</span></div><div><span style=\"font-size: 16px;\">* Strong product thinking with exceptional customer empathy and user experience focus.</span></div><div><span style=\"font-size: 16px;\">* Demonstrated experience using Generative AI to improve product discovery, execution, documentation, analysis, or customer experience.</span></div><div><span style=\"font-size: 16px;\">* Hands-on experience designing or implementing AI-assisted workflows, copilots, or agentic product experiences is highly desirable.</span></div><div><span style=\"font-size: 16px;\">* Ability to write clear and structured Product Requirement Documents (PRDs), user stories, and acceptance criteria.</span></div><div><span style=\"font-size: 16px;\">* Strong analytical mindset with experience using product metrics, customer insights, and experimentation to drive decisions.</span></div><div><span style=\"font-size: 16px;\">* Experience working closely with Engineering, Design, Analytics, and AI/Data Science teams.</span></div><div><span style=\"font-size: 16px;\">* Excellent stakeholder management, communication, and prioritization skills.</span></div><div><span style=\"font-size: 16px;\">* Ability to independently drive ambiguous problem statements from discovery to launch.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Preferred Experience</b></div><div><br></div><div><span style=\"font-size: 16px;\">* Experience with one or more of the following is highly preferred.</span></div><div><span style=\"font-size: 16px;\">* UPI Payments (P2P, P2M, Scan &amp;amp; Pay, Intent, AutoPay, Mandates)</span></div><div><span style=\"font-size: 16px;\">* Payment Success and Customer Experience Optimization Consumer Growth and Activation.</span></div><div><span style=\"font-size: 16px;\">* AI Agents and Agentic Workflows, Prompt Engineering.</span></div><div><span style=\"font-size: 16px;\">* Personal Finance Products.</span></div><div><span style=\"font-size: 16px;\">* Wallets and Stored Value Instruments Digital Banking Knowledge of NPCI guidelines, RBI regulations, payment processing architecture, and digital payment ecosystems will be a strong advantage.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Why join us?</b><span style=\"font-size: 16px;\">&nbsp;</span></div><div><br></div><div><span style=\"font-size: 16px;\">● A collaborative output driven program that brings cohesiveness across businesses through technology</span></div><div><span style=\"font-size: 16px;\">● Improve the average revenue per use by increasing the cross-sell opportunities</span></div><div><span style=\"font-size: 16px;\">● A solid 360 feedback from your peer teams on your support of their goals</span></div><div><span style=\"font-size: 16px;\">● Respect, that is earned, not demanded from your peers and manager</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b><span style=\"font-size: 16px;\">&nbsp;</span></div><div><br></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div><div><br></div>","descriptionBodyPlain":"About Paytm:\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role\n\n* At Paytm, we are building the next generation of intelligent payment experiences for millions of users.\n* We are looking for an AI-first Senior Product Manager who combines exceptional product thinking,\ncustomer empathy, UX sensibility, and execution excellence with a strong understanding of modern AI\ncapabilities.\n* You will own high-impact consumer journeys across UPI payments, onboarding, mandates,\nand engagement, while identifying opportunities where AI can simplify experiences, automate\nworkflows, and solve customer problems at scale.\n* You will work closely with Engineering, AI/Data Science, Design, Analytics, Risk, Operations, and\nBusiness teams to build products that are intuitive, reliable, and loved by customers.\n* If you are passionate about building products, experimenting with AI, solving complex customer\nproblems, and delivering measurable business impact, we’d love to hear from you\n\nWhat You will Own\n\n* Define the product vision, strategy, and roadmap for consumer-facing UPI experiences.\n* Own critical customer journeys across UPI onboarding, payments, mandates, payment management, and engagement.\n* Identify opportunities to leverage Generative AI and AI Agents to simplify customer journeys, improve payment success, and automate internal workflows.  * Design AI-powered experiences such as intelligent assistants, conversational interfaces, recommendation systems, and workflow automation.\n* Partner with Design to build simple, intuitive, and delightful user experiences. *Translate customer pain points into product opportunities backed by user research and data.\n* Prioritize the roadmap using customer impact, business value, engineering effort, and regulatory requirements.\n* Write high-quality PRDs, user stories, acceptance criteria, success metrics, and launch plans.\n* Drive rapid experimentation through A/B testing and data-driven decision making.\n* Analyze user funnels, behavioral insights, and product metrics to continuously improve customer experience. \n* Work closely with Engineering throughout design, development, rollout, monitoring, and iteration. \n* Collaborate with Risk, Compliance, Operations, Customer Support, and Business teams to deliver secure, reliable, and compliant payment experiences.\n\nWhat We are Looking For\n\nMust Have\n\n* 3+ years of Product Management experience building consumer-facing digital products.\n* Experience in Fintech, Payments, Banking, UPI, or AI-powered consumer products.\n* Strong product thinking with exceptional customer empathy and user experience focus.\n* Demonstrated experience using Generative AI to improve product discovery, execution, documentation, analysis, or customer experience.\n* Hands-on experience designing or implementing AI-assisted workflows, copilots, or agentic product experiences is highly desirable.\n* Ability to write clear and structured Product Requirement Documents (PRDs), user stories, and acceptance criteria.\n* Strong analytical mindset with experience using product metrics, customer insights, and experimentation to drive decisions.\n* Experience working closely with Engineering, Design, Analytics, and AI/Data Science teams.\n* Excellent stakeholder management, communication, and prioritization skills.\n* Ability to independently drive ambiguous problem statements from discovery to launch.\n\nPreferred Experience\n\n* Experience with one or more of the following is highly preferred.\n* UPI Payments (P2P, P2M, Scan &amp; Pay, Intent, AutoPay, Mandates)\n* Payment Success and Customer Experience Optimization Consumer Growth and Activation.\n* AI Agents and Agentic Workflows, Prompt Engineering.\n* Personal Finance Products.\n* Wallets and Stored Value Instruments Digital Banking Knowledge of NPCI guidelines, RBI regulations, payment processing architecture, and digital payment ecosystems will be a strong advantage.\n\nWhy join us? \n\n● A collaborative output driven program that brings cohesiveness across businesses through technology\n● Improve the average revenue per use by increasing the cross-sell opportunities\n● A solid 360 feedback from your peer teams on your support of their goals\n● Respect, that is earned, not demanded from your peers and manager\n\nCompensation: \n\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n\n","hostedUrl":"https://jobs.lever.co/paytm/c173ccbe-d2ae-42f4-9cd5-72f69ff45a0f","applyUrl":"https://jobs.lever.co/paytm/c173ccbe-d2ae-42f4-9cd5-72f69ff45a0f/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Product","location":"Bangalore, Karnataka","team":"App Product","allLocations":["Bangalore, Karnataka"]},"createdAt":1785237562003,"descriptionPlain":"About Paytm:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology\n\nAbout the Role\nWe're looking for a Product Management to own and scale our UPI product charter — one of the largest and most consequential product surfaces in Indian fintech.\nThis is a role for someone who is equal parts strategic operator and hands-on builder — someone who can set a multi-year vision for UPI and translate it into a roadmap that ships. We want someone who thinks in systems and platforms, is deeply fluent in consumer behavior and data, and is genuinely excited about applying modern AI — agents, LLMs, personalization, and automation — to solve payment problems at massive scale.\nYou'll own outcomes across the full UPI stack: P2P and P2M payments, onboarding, mandates/AutoPay, payment success rates, fraud & risk experience, and next-gen AI-powered payment journeys — while partnering closely with Engineering, Data Science, Design, Risk, Compliance, NPCI/bank partnerships, and Business teams.\n\nKey Responsibilities\n-->Define the vision and multi-year strategy for Paytm's UPI product suite, and translate it into a roadmap that balances scale, reliability, growth, and innovation.\n-->Drive core UPI metrics — transaction success rate, activation, retention, P2P/P2M growth, and market share — with full ownership of the P&L levers that matter.\n-->Champion an AI-first product culture: identify where Generative AI, ML-based risk models, conversational interfaces, and intelligent automation can simplify journeys, improve payment success, reduce fraud, and cut operational load.\n-->Be the voice of the customer — using consumer research, funnel analytics, and cohort data to challenge assumptions and prioritize ruthlessly.\n-->Own stakeholder and partner management across NPCI, banking partners, regulators, and internal risk/compliance/legal teams, ensuring UPI products are both delightful and fully compliant.\n-->Drive quarterly and annual planning cadences, set measurable OKRs, and stay accountable to outcomes, not output.\n-->Represent Paytm externally as a thought leader on UPI and digital payments innovation in India.\n\nSuperpowers/ Skills that will help you succeed in this role: ·        \n-->Experience in product management, ideally in consumer fintech, payments, or high-scale consumer internet products.\nProven experience owning large, consumer-facing products at scale (tens of millions of users/transactions) — UPI, wallets, payments, or adjacent fintech products strongly preferred.\n-->Strong product analyst instincts — comfortable going deep into funnels, cohorts, SQL/data tools, and experimentation frameworks to form and test hypotheses, not just review dashboards.\n-->Demonstrated ability to apply AI/ML to real product problems — whether that's personalization, fraud detection, conversational/agentic interfaces, or workflow automation. You don't need to write the models, but you need to know what's possible and know how to get it built.\n-->A track record of building 0→1 products and scaling 1→100 platforms, with comfort operating in ambiguity and translating messy problems into crisp specs and roadmaps.\n-->Excellent stakeholder management and communication skills — you can influence engineering leaders, regulators, and executives with equal clarity.\n-->Strong understanding of the UPI ecosystem — NPCI guidelines, bank partnerships, payment rails, and the competitive landscape (PhonePe, Google Pay, and emerging players).\n-->MBA or equivalent from a top-tier institute preferred, but not a substitute for demonstrated product judgment and results.\n\nWhy join us: \nA collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager\n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n\n\n\n","description":"<div><b>About Paytm:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology</div><div><br></div><div><b>About the Role</b></div><div>We're looking for a Product Management to own and scale our UPI product charter — one of the largest and most consequential product surfaces in Indian fintech.</div><div>This is a role for someone who is equal parts strategic operator and hands-on builder — someone who can set a multi-year vision for UPI and translate it into a roadmap that ships. We want someone who thinks in systems and platforms, is deeply fluent in consumer behavior and data, and is genuinely excited about applying modern AI — agents, LLMs, personalization, and automation — to solve payment problems at massive scale.</div><div>You'll own outcomes across the full UPI stack: P2P and P2M payments, onboarding, mandates/AutoPay, payment success rates, fraud &amp; risk experience, and next-gen AI-powered payment journeys — while partnering closely with Engineering, Data Science, Design, Risk, Compliance, NPCI/bank partnerships, and Business teams.</div><div><br></div><div><b>Key Responsibilities</b></div><div><b>--&gt;Define the vision and multi-year strategy</b> for Paytm's UPI product suite, and translate it into a roadmap that balances scale, reliability, growth, and innovation.</div><div><b>--&gt;Drive core UPI metrics</b> — transaction success rate, activation, retention, P2P/P2M growth, and market share — with full ownership of the P&amp;L levers that matter.</div><div><b>--&gt;Champion an AI-first product culture</b>: identify where Generative AI, ML-based risk models, conversational interfaces, and intelligent automation can simplify journeys, improve payment success, reduce fraud, and cut operational load.</div><div><b>--&gt;Be the voice of the customer</b> — using consumer research, funnel analytics, and cohort data to challenge assumptions and prioritize ruthlessly.</div><div><b>--&gt;Own stakeholder and partner management</b> across NPCI, banking partners, regulators, and internal risk/compliance/legal teams, ensuring UPI products are both delightful and fully compliant.</div><div><b>--&gt;Drive quarterly and annual planning cadences</b>, set measurable OKRs, and stay accountable to outcomes, not output.</div><div><b>--&gt;Represent Paytm externally</b> as a thought leader on UPI and digital payments innovation in India.</div><div><br></div><div><b style=\"font-size: 16px;\">Superpowers/ Skills that will help you succeed in this role:</b><span style=\"font-size: 16px;\"> ·&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></div><div><b>--&gt;Experience</b> in product management, ideally in consumer fintech, payments, or high-scale consumer internet products.</div><div>Proven experience owning <b>large, consumer-facing products at scale</b> (tens of millions of users/transactions) — UPI, wallets, payments, or adjacent fintech products strongly preferred.</div><div><b>--&gt;Strong product analyst instincts</b> — comfortable going deep into funnels, cohorts, SQL/data tools, and experimentation frameworks to form and test hypotheses, not just review dashboards.</div><div><b>--&gt;</b>Demonstrated ability to <b>apply AI/ML to real product problems</b> — whether that's personalization, fraud detection, conversational/agentic interfaces, or workflow automation. You don't need to write the models, but you need to know what's possible and know how to get it built.</div><div><b>--&gt;</b>A track record of <b>building 0→1 products and scaling 1→100 platforms</b>, with comfort operating in ambiguity and translating messy problems into crisp specs and roadmaps.</div><div><b>--&gt;</b>Excellent <b>stakeholder management and communication skills</b> — you can influence engineering leaders, regulators, and executives with equal clarity.</div><div><b>--&gt;</b>Strong understanding of the <b>UPI ecosystem</b> — NPCI guidelines, bank partnerships, payment rails, and the competitive landscape (PhonePe, Google Pay, and emerging players).</div><div><b>--&gt;</b>MBA or equivalent from a top-tier institute preferred, but not a substitute for demonstrated product judgment and results.</div><div><br></div><div><b>Why join us: </b></div><div>A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div><div><br></div><div><br></div><div><br></div>","id":"fec8e98b-d09b-4edb-b5a9-fe04aa079a3c","lists":[],"text":"Product Management - UPI Product | Experience : 6-9 yrs","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology</div><div><br></div><div><b>About the Role</b></div><div>We're looking for a Product Management to own and scale our UPI product charter — one of the largest and most consequential product surfaces in Indian fintech.</div><div>This is a role for someone who is equal parts strategic operator and hands-on builder — someone who can set a multi-year vision for UPI and translate it into a roadmap that ships. We want someone who thinks in systems and platforms, is deeply fluent in consumer behavior and data, and is genuinely excited about applying modern AI — agents, LLMs, personalization, and automation — to solve payment problems at massive scale.</div><div>You'll own outcomes across the full UPI stack: P2P and P2M payments, onboarding, mandates/AutoPay, payment success rates, fraud &amp; risk experience, and next-gen AI-powered payment journeys — while partnering closely with Engineering, Data Science, Design, Risk, Compliance, NPCI/bank partnerships, and Business teams.</div><div><br></div><div><b>Key Responsibilities</b></div><div><b>--&gt;Define the vision and multi-year strategy</b> for Paytm's UPI product suite, and translate it into a roadmap that balances scale, reliability, growth, and innovation.</div><div><b>--&gt;Drive core UPI metrics</b> — transaction success rate, activation, retention, P2P/P2M growth, and market share — with full ownership of the P&amp;L levers that matter.</div><div><b>--&gt;Champion an AI-first product culture</b>: identify where Generative AI, ML-based risk models, conversational interfaces, and intelligent automation can simplify journeys, improve payment success, reduce fraud, and cut operational load.</div><div><b>--&gt;Be the voice of the customer</b> — using consumer research, funnel analytics, and cohort data to challenge assumptions and prioritize ruthlessly.</div><div><b>--&gt;Own stakeholder and partner management</b> across NPCI, banking partners, regulators, and internal risk/compliance/legal teams, ensuring UPI products are both delightful and fully compliant.</div><div><b>--&gt;Drive quarterly and annual planning cadences</b>, set measurable OKRs, and stay accountable to outcomes, not output.</div><div><b>--&gt;Represent Paytm externally</b> as a thought leader on UPI and digital payments innovation in India.</div><div><br></div><div><b style=\"font-size: 16px;\">Superpowers/ Skills that will help you succeed in this role:</b><span style=\"font-size: 16px;\"> ·&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></div><div><b>--&gt;Experience</b> in product management, ideally in consumer fintech, payments, or high-scale consumer internet products.</div><div>Proven experience owning <b>large, consumer-facing products at scale</b> (tens of millions of users/transactions) — UPI, wallets, payments, or adjacent fintech products strongly preferred.</div><div><b>--&gt;Strong product analyst instincts</b> — comfortable going deep into funnels, cohorts, SQL/data tools, and experimentation frameworks to form and test hypotheses, not just review dashboards.</div><div><b>--&gt;</b>Demonstrated ability to <b>apply AI/ML to real product problems</b> — whether that's personalization, fraud detection, conversational/agentic interfaces, or workflow automation. You don't need to write the models, but you need to know what's possible and know how to get it built.</div><div><b>--&gt;</b>A track record of <b>building 0→1 products and scaling 1→100 platforms</b>, with comfort operating in ambiguity and translating messy problems into crisp specs and roadmaps.</div><div><b>--&gt;</b>Excellent <b>stakeholder management and communication skills</b> — you can influence engineering leaders, regulators, and executives with equal clarity.</div><div><b>--&gt;</b>Strong understanding of the <b>UPI ecosystem</b> — NPCI guidelines, bank partnerships, payment rails, and the competitive landscape (PhonePe, Google Pay, and emerging players).</div><div><b>--&gt;</b>MBA or equivalent from a top-tier institute preferred, but not a substitute for demonstrated product judgment and results.</div><div><br></div><div><b>Why join us: </b></div><div>A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b>&nbsp;</div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div><div><br></div><div><br></div><div><br></div>","descriptionBodyPlain":"About Paytm:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology\n\nAbout the Role\nWe're looking for a Product Management to own and scale our UPI product charter — one of the largest and most consequential product surfaces in Indian fintech.\nThis is a role for someone who is equal parts strategic operator and hands-on builder — someone who can set a multi-year vision for UPI and translate it into a roadmap that ships. We want someone who thinks in systems and platforms, is deeply fluent in consumer behavior and data, and is genuinely excited about applying modern AI — agents, LLMs, personalization, and automation — to solve payment problems at massive scale.\nYou'll own outcomes across the full UPI stack: P2P and P2M payments, onboarding, mandates/AutoPay, payment success rates, fraud & risk experience, and next-gen AI-powered payment journeys — while partnering closely with Engineering, Data Science, Design, Risk, Compliance, NPCI/bank partnerships, and Business teams.\n\nKey Responsibilities\n-->Define the vision and multi-year strategy for Paytm's UPI product suite, and translate it into a roadmap that balances scale, reliability, growth, and innovation.\n-->Drive core UPI metrics — transaction success rate, activation, retention, P2P/P2M growth, and market share — with full ownership of the P&L levers that matter.\n-->Champion an AI-first product culture: identify where Generative AI, ML-based risk models, conversational interfaces, and intelligent automation can simplify journeys, improve payment success, reduce fraud, and cut operational load.\n-->Be the voice of the customer — using consumer research, funnel analytics, and cohort data to challenge assumptions and prioritize ruthlessly.\n-->Own stakeholder and partner management across NPCI, banking partners, regulators, and internal risk/compliance/legal teams, ensuring UPI products are both delightful and fully compliant.\n-->Drive quarterly and annual planning cadences, set measurable OKRs, and stay accountable to outcomes, not output.\n-->Represent Paytm externally as a thought leader on UPI and digital payments innovation in India.\n\nSuperpowers/ Skills that will help you succeed in this role: ·        \n-->Experience in product management, ideally in consumer fintech, payments, or high-scale consumer internet products.\nProven experience owning large, consumer-facing products at scale (tens of millions of users/transactions) — UPI, wallets, payments, or adjacent fintech products strongly preferred.\n-->Strong product analyst instincts — comfortable going deep into funnels, cohorts, SQL/data tools, and experimentation frameworks to form and test hypotheses, not just review dashboards.\n-->Demonstrated ability to apply AI/ML to real product problems — whether that's personalization, fraud detection, conversational/agentic interfaces, or workflow automation. You don't need to write the models, but you need to know what's possible and know how to get it built.\n-->A track record of building 0→1 products and scaling 1→100 platforms, with comfort operating in ambiguity and translating messy problems into crisp specs and roadmaps.\n-->Excellent stakeholder management and communication skills — you can influence engineering leaders, regulators, and executives with equal clarity.\n-->Strong understanding of the UPI ecosystem — NPCI guidelines, bank partnerships, payment rails, and the competitive landscape (PhonePe, Google Pay, and emerging players).\n-->MBA or equivalent from a top-tier institute preferred, but not a substitute for demonstrated product judgment and results.\n\nWhy join us: \nA collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager\n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n\n\n\n","hostedUrl":"https://jobs.lever.co/paytm/fec8e98b-d09b-4edb-b5a9-fe04aa079a3c","applyUrl":"https://jobs.lever.co/paytm/fec8e98b-d09b-4edb-b5a9-fe04aa079a3c/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Product","location":"Noida, Uttar Pradesh","team":"Telco","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1753099736682,"descriptionPlain":"About Paytm:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team:\nThriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. Headquartered in New Delhi, and backed by marquee investors like Intel Capital, Elevation Capital, Silicon Valley Bank, SAP Ventures & Berkshire Hathaway, One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s.\n\nOur Key Offerings are divided into 5 broad categories as follows:\n• Entertainment\n• Digital Platforms\n• CVM Solutions\n• Enterprise Services\n• Financial Platforms\n\nOne97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more.\n\nSuperpowers that will help you succeed in this role:\n- Bachelor's degree in engineering with stream Electronics & Telecommunications.\n\nFocus: Telco Services (IVR, USSD, SMS, Precall, Merchant IVR, M2M IVR Portal).\n\nKey Responsibilities:-\n*Assist in gathering basic business requirements for Telco services.\n*Support documentation of functional specifications and user stories.\n*Learn and contribute to the product life cycle of assigned services.\n*Monitor the performance and health of live Telco services.\n*Assist in the initial investigation of operational issues and incidents.\n*Support creation and maintenance of operational documentation.\n*Learn and utilize service monitoring tools and platforms.\n*Participate in testing of new service features or deployments.\n*Contribute to routine daily operations tasks.\n*Collaborate with cross-functional teams (Engineering, QA, Support).\n*Develop understanding of Telco protocols and service delivery.\n*Enhance skills in data analysis, reporting, and troubleshooting.\n\nWhy join us?\n- A collaborative output driven program that brings cohesiveness across businesses through technology\n- Improve the average revenue per use by increasing the cross-sell opportunities\n- A solid 360 feedback from your peer teams on your support of their goals\n- Respect, that is earned, not demanded from your peers and manager \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you\nWith enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it.\nIndia’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Paytm:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. Headquartered in New Delhi, and backed by marquee investors like Intel Capital, Elevation Capital, Silicon Valley Bank, SAP Ventures &amp; Berkshire Hathaway, One97’s products and services are available on various models i.e. Capex, Opex &amp; Revenue Share model as per the flexibility of Telco’s.</div><div><br></div><div>Our Key Offerings are divided into 5 broad categories as follows:</div><div>• Entertainment</div><div>• Digital Platforms</div><div>• CVM Solutions</div><div>• Enterprise Services</div><div>• Financial Platforms</div><div><br></div><div>One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more.</div><div><br></div><div><b>Superpowers that will help you succeed in this role:</b></div><div><b>- Bachelor's degree in engineering with stream </b><b style=\"font-size: 12.8px;\">Electronics &amp; Telecommunications.</b></div><div><br></div><div><b>Focus:&nbsp;Telco Services (IVR, USSD, SMS, Precall, Merchant IVR, M2M IVR Portal).</b></div><div><br></div><div><b>Key Responsibilities:-</b></div><div>*Assist in gathering basic business requirements for Telco services.</div><div>*Support documentation of functional specifications and user stories.</div><div>*Learn and contribute to the product life cycle of assigned services.</div><div>*Monitor the performance and health of live Telco services.</div><div>*Assist in the initial investigation of operational issues and incidents.</div><div>*Support creation and maintenance of operational documentation.</div><div>*Learn and utilize service monitoring tools and platforms.</div><div>*Participate in testing of new service features or deployments.</div><div>*Contribute to routine daily operations tasks.</div><div>*Collaborate with cross-functional teams (Engineering, QA, Support).</div><div>*Develop understanding of Telco protocols and service delivery.</div><div>*Enhance skills in data analysis, reporting, and troubleshooting.</div><div><br></div><div><b>Why join us?</b></div><div>- A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>- Improve the average revenue per use by increasing the cross-sell opportunities</div><div>- A solid 360 feedback from your peer teams on your support of their goals</div><div>- Respect, that is earned, not demanded from your peers and manager&nbsp;</div><div><br></div><div><b>Compensation:&nbsp;</b></div><div>If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it.</div><div>India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"2294c39e-0394-472b-8ba0-736857fa24a8","lists":[],"text":"Product Management- Product Analyst- Telco","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the team:</b></div><div>Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. Headquartered in New Delhi, and backed by marquee investors like Intel Capital, Elevation Capital, Silicon Valley Bank, SAP Ventures &amp; Berkshire Hathaway, One97’s products and services are available on various models i.e. Capex, Opex &amp; Revenue Share model as per the flexibility of Telco’s.</div><div><br></div><div>Our Key Offerings are divided into 5 broad categories as follows:</div><div>• Entertainment</div><div>• Digital Platforms</div><div>• CVM Solutions</div><div>• Enterprise Services</div><div>• Financial Platforms</div><div><br></div><div>One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more.</div><div><br></div><div><b>Superpowers that will help you succeed in this role:</b></div><div><b>- Bachelor's degree in engineering with stream </b><b style=\"font-size: 12.8px;\">Electronics &amp; Telecommunications.</b></div><div><br></div><div><b>Focus:&nbsp;Telco Services (IVR, USSD, SMS, Precall, Merchant IVR, M2M IVR Portal).</b></div><div><br></div><div><b>Key Responsibilities:-</b></div><div>*Assist in gathering basic business requirements for Telco services.</div><div>*Support documentation of functional specifications and user stories.</div><div>*Learn and contribute to the product life cycle of assigned services.</div><div>*Monitor the performance and health of live Telco services.</div><div>*Assist in the initial investigation of operational issues and incidents.</div><div>*Support creation and maintenance of operational documentation.</div><div>*Learn and utilize service monitoring tools and platforms.</div><div>*Participate in testing of new service features or deployments.</div><div>*Contribute to routine daily operations tasks.</div><div>*Collaborate with cross-functional teams (Engineering, QA, Support).</div><div>*Develop understanding of Telco protocols and service delivery.</div><div>*Enhance skills in data analysis, reporting, and troubleshooting.</div><div><br></div><div><b>Why join us?</b></div><div>- A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>- Improve the average revenue per use by increasing the cross-sell opportunities</div><div>- A solid 360 feedback from your peer teams on your support of their goals</div><div>- Respect, that is earned, not demanded from your peers and manager&nbsp;</div><div><br></div><div><b>Compensation:&nbsp;</b></div><div>If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it.</div><div>India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Paytm:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team:\nThriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. Headquartered in New Delhi, and backed by marquee investors like Intel Capital, Elevation Capital, Silicon Valley Bank, SAP Ventures & Berkshire Hathaway, One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s.\n\nOur Key Offerings are divided into 5 broad categories as follows:\n• Entertainment\n• Digital Platforms\n• CVM Solutions\n• Enterprise Services\n• Financial Platforms\n\nOne97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more.\n\nSuperpowers that will help you succeed in this role:\n- Bachelor's degree in engineering with stream Electronics & Telecommunications.\n\nFocus: Telco Services (IVR, USSD, SMS, Precall, Merchant IVR, M2M IVR Portal).\n\nKey Responsibilities:-\n*Assist in gathering basic business requirements for Telco services.\n*Support documentation of functional specifications and user stories.\n*Learn and contribute to the product life cycle of assigned services.\n*Monitor the performance and health of live Telco services.\n*Assist in the initial investigation of operational issues and incidents.\n*Support creation and maintenance of operational documentation.\n*Learn and utilize service monitoring tools and platforms.\n*Participate in testing of new service features or deployments.\n*Contribute to routine daily operations tasks.\n*Collaborate with cross-functional teams (Engineering, QA, Support).\n*Develop understanding of Telco protocols and service delivery.\n*Enhance skills in data analysis, reporting, and troubleshooting.\n\nWhy join us?\n- A collaborative output driven program that brings cohesiveness across businesses through technology\n- Improve the average revenue per use by increasing the cross-sell opportunities\n- A solid 360 feedback from your peer teams on your support of their goals\n- Respect, that is earned, not demanded from your peers and manager \n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you\nWith enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it.\nIndia’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/2294c39e-0394-472b-8ba0-736857fa24a8","applyUrl":"https://jobs.lever.co/paytm/2294c39e-0394-472b-8ba0-736857fa24a8/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Noida, Uttar Pradesh","team":"Lending","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1788862061032,"descriptionPlain":"About Us\nPaytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.\n\nRole Overview\nWe are looking for a high-impact Lender Partnerships & Business to drive our digital lending partnerships. In this role, you will own strategic relationships with banks and NBFCs, lead the complete credit funnel, drive unit economics, and launch innovative financial products to scale India’s largest lending platform.\n\nKey Responsibilities\n\n1. Own Lender Relationships & Business\nOwn day-to-day and strategic relationships with banks, NBFCs, and institutional lending partners.\nAct as the primary business interface for assigned lender partnerships.\nUnderstand lender priorities, risk appetite, products, commercials, and business objectives.\nDrive regular business reviews with partners and identify strategic opportunities for growth.\nBuild strong relationships across business, product, credit, operations, and technology teams at partner organizations.\n\n2. Funnel & Business Performance\nOwn the complete lending funnel—from sourcing and application to approval, disbursal, and portfolio performance.\nTrack key metrics including leads, applications, approvals, conversion, disbursals, Turnaround Time (TAT), rejection rates, and revenue.\nIdentify funnel leakages and work with internal and external teams to improve conversion rates and customer experience.\nDevelop business dashboards and actionable insights to drive day-to-day performance.\nOwn business targets and ensure delivery against agreed Key Performance Indicators (KPIs).\n\n3. Product & New Business Initiatives\nIdentify new opportunities to grow the lending business with existing and new partners.\nTranslate customer, market, and lender requirements into compelling new product propositions.\nWork closely with product, technology, credit, operations, and risk teams to launch new capabilities.\nDrive initiatives such as new loan products, customer segments, user journeys, pricing, offers, underwriting models, and distribution channels.\n\n4. Commercials, Billing & Revenue\nOwn commercials and business terms with lending partners in collaboration with internal stakeholders.\nEnsure accurate tracking of partner-wise revenue, fees, incentives, and other commercial components.\nOwn the billing and reconciliation process with lenders.\nIdentify and resolve billing discrepancies and commercial leakages.\nMaintain a deep understanding of unit economics and the overall profitability of each partnership.\n\n5. Business Planning & Growth\nDevelop partner-wise business plans and long-term growth strategies.\nIdentify opportunities to increase disbursal volumes, revenue, and margins.\nBuild solid business cases for new initiatives and partnerships.\nMonitor market trends and competitive developments, translating them into actionable growth strategies.\nContinuously optimize the economics and scalability of the lending business.\n\n6. Cross-functional Leadership\nWork closely with Product, Technology, Credit, Risk, Operations, Finance, Legal, Compliance, and Analytics teams.\nDrive execution across multiple cross-functional teams without direct reporting authority.\nEnsure initiatives are delivered within agreed timelines and aligned with business objectives.\nRepresent the lending business internally, ensuring partner requirements are effectively translated into technical and operational execution.\n\nCandidate Profile & Qualifications\n\nExperience: 6 to 12 years of hands-on experience in core digital lending (Consumer Loans, MSME Loans, Merchant Credit, or Co-lending).\nDomain Expertise: Proven track record of managing bank/NBFC partnerships, managing loan funnels, and negotiating commercial structures.\nAnalytical Mindset: Comfortable using data dashboards to track conversion metrics, TAT, unit economics, and portfolio health.\nStakeholder Management: Exceptional communication skills with the ability to influence cross-functional leaders and senior bank/NBFC executives.\n\nJoin Us\nA collaborative, output-driven environment that brings cohesiveness across businesses through technology.\nOpportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.\nA solid 360 circle feedback culture supported by peer teams aligned with your goals.\n\nCompensation :\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us</b></div><div>Paytm is India's leading financial services company that offers full-stack payments &amp; financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.</div><div><br></div><div><b>Role Overview</b></div><div>We are looking for a high-impact <b>Lender Partnerships &amp; Business</b> to drive our digital lending partnerships. In this role, you will own strategic relationships with banks and NBFCs, lead the complete credit funnel, drive unit economics, and launch innovative financial products to scale India’s largest lending platform.</div><div><br></div><div><b>Key Responsibilities</b></div><div><br></div><div>1. <b>Own Lender Relationships &amp; Business</b></div><div>Own day-to-day and strategic relationships with banks, NBFCs, and institutional lending partners.</div><div>Act as the primary business interface for assigned lender partnerships.</div><div>Understand lender priorities, risk appetite, products, commercials, and business objectives.</div><div>Drive regular business reviews with partners and identify strategic opportunities for growth.</div><div>Build strong relationships across business, product, credit, operations, and technology teams at partner organizations.</div><div><br></div><div>2.<b> Funnel &amp; Business Performance</b></div><div>Own the complete lending funnel—from sourcing and application to approval, disbursal, and portfolio performance.</div><div>Track key metrics including leads, applications, approvals, conversion, disbursals, Turnaround Time (TAT), rejection rates, and revenue.</div><div>Identify funnel leakages and work with internal and external teams to improve conversion rates and customer experience.</div><div>Develop business dashboards and actionable insights to drive day-to-day performance.</div><div>Own business targets and ensure delivery against agreed Key Performance Indicators (KPIs).</div><div><br></div><div>3. <b>Product &amp; New Business Initiatives</b></div><div>Identify new opportunities to grow the lending business with existing and new partners.</div><div>Translate customer, market, and lender requirements into compelling new product propositions.</div><div>Work closely with product, technology, credit, operations, and risk teams to launch new capabilities.</div><div>Drive initiatives such as new loan products, customer segments, user journeys, pricing, offers, underwriting models, and distribution channels.</div><div><br></div><div>4.<b> Commercials, Billing &amp; Revenue</b></div><div>Own commercials and business terms with lending partners in collaboration with internal stakeholders.</div><div>Ensure accurate tracking of partner-wise revenue, fees, incentives, and other commercial components.</div><div>Own the billing and reconciliation process with lenders.</div><div>Identify and resolve billing discrepancies and commercial leakages.</div><div>Maintain a deep understanding of unit economics and the overall profitability of each partnership.</div><div><br></div><div>5. <b>Business Planning &amp; Growth</b></div><div>Develop partner-wise business plans and long-term growth strategies.</div><div>Identify opportunities to increase disbursal volumes, revenue, and margins.</div><div>Build solid business cases for new initiatives and partnerships.</div><div>Monitor market trends and competitive developments, translating them into actionable growth strategies.</div><div>Continuously optimize the economics and scalability of the lending business.</div><div><br></div><div>6.<b> Cross-functional Leadership</b></div><div>Work closely with Product, Technology, Credit, Risk, Operations, Finance, Legal, Compliance, and Analytics teams.</div><div>Drive execution across multiple cross-functional teams without direct reporting authority.</div><div>Ensure initiatives are delivered within agreed timelines and aligned with business objectives.</div><div>Represent the lending business internally, ensuring partner requirements are effectively translated into technical and operational execution.</div><div><br></div><div><b>Candidate Profile &amp; Qualifications</b></div><div><br></div><div><b>Experience:</b> 6 to 12 years of hands-on experience in <b>core digital lending</b> (Consumer Loans, MSME Loans, Merchant Credit, or Co-lending).</div><div><b>Domain Expertise:</b> Proven track record of managing bank/NBFC partnerships, managing loan funnels, and negotiating commercial structures.</div><div><b>Analytical Mindset:</b> Comfortable using data dashboards to track conversion metrics, TAT, unit economics, and portfolio health.</div><div><b>Stakeholder Management:</b> Exceptional communication skills with the ability to influence cross-functional leaders and senior bank/NBFC executives.</div><div><br></div><div><b>Join Us</b></div><div>A collaborative, output-driven environment that brings cohesiveness across businesses through technology.</div><div>Opportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.</div><div>A solid 360 circle feedback culture supported by peer teams aligned with your goals.</div><div><br></div><div><b>Compensation :</b></div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"d3325df8-3be3-41bc-9f99-ecb74cac1fed","lists":[],"text":"Program Management - Deputy General Manager - Lending","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us</b></div><div>Paytm is India's leading financial services company that offers full-stack payments &amp; financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.</div><div><br></div><div><b>Role Overview</b></div><div>We are looking for a high-impact <b>Lender Partnerships &amp; Business</b> to drive our digital lending partnerships. In this role, you will own strategic relationships with banks and NBFCs, lead the complete credit funnel, drive unit economics, and launch innovative financial products to scale India’s largest lending platform.</div><div><br></div><div><b>Key Responsibilities</b></div><div><br></div><div>1. <b>Own Lender Relationships &amp; Business</b></div><div>Own day-to-day and strategic relationships with banks, NBFCs, and institutional lending partners.</div><div>Act as the primary business interface for assigned lender partnerships.</div><div>Understand lender priorities, risk appetite, products, commercials, and business objectives.</div><div>Drive regular business reviews with partners and identify strategic opportunities for growth.</div><div>Build strong relationships across business, product, credit, operations, and technology teams at partner organizations.</div><div><br></div><div>2.<b> Funnel &amp; Business Performance</b></div><div>Own the complete lending funnel—from sourcing and application to approval, disbursal, and portfolio performance.</div><div>Track key metrics including leads, applications, approvals, conversion, disbursals, Turnaround Time (TAT), rejection rates, and revenue.</div><div>Identify funnel leakages and work with internal and external teams to improve conversion rates and customer experience.</div><div>Develop business dashboards and actionable insights to drive day-to-day performance.</div><div>Own business targets and ensure delivery against agreed Key Performance Indicators (KPIs).</div><div><br></div><div>3. <b>Product &amp; New Business Initiatives</b></div><div>Identify new opportunities to grow the lending business with existing and new partners.</div><div>Translate customer, market, and lender requirements into compelling new product propositions.</div><div>Work closely with product, technology, credit, operations, and risk teams to launch new capabilities.</div><div>Drive initiatives such as new loan products, customer segments, user journeys, pricing, offers, underwriting models, and distribution channels.</div><div><br></div><div>4.<b> Commercials, Billing &amp; Revenue</b></div><div>Own commercials and business terms with lending partners in collaboration with internal stakeholders.</div><div>Ensure accurate tracking of partner-wise revenue, fees, incentives, and other commercial components.</div><div>Own the billing and reconciliation process with lenders.</div><div>Identify and resolve billing discrepancies and commercial leakages.</div><div>Maintain a deep understanding of unit economics and the overall profitability of each partnership.</div><div><br></div><div>5. <b>Business Planning &amp; Growth</b></div><div>Develop partner-wise business plans and long-term growth strategies.</div><div>Identify opportunities to increase disbursal volumes, revenue, and margins.</div><div>Build solid business cases for new initiatives and partnerships.</div><div>Monitor market trends and competitive developments, translating them into actionable growth strategies.</div><div>Continuously optimize the economics and scalability of the lending business.</div><div><br></div><div>6.<b> Cross-functional Leadership</b></div><div>Work closely with Product, Technology, Credit, Risk, Operations, Finance, Legal, Compliance, and Analytics teams.</div><div>Drive execution across multiple cross-functional teams without direct reporting authority.</div><div>Ensure initiatives are delivered within agreed timelines and aligned with business objectives.</div><div>Represent the lending business internally, ensuring partner requirements are effectively translated into technical and operational execution.</div><div><br></div><div><b>Candidate Profile &amp; Qualifications</b></div><div><br></div><div><b>Experience:</b> 6 to 12 years of hands-on experience in <b>core digital lending</b> (Consumer Loans, MSME Loans, Merchant Credit, or Co-lending).</div><div><b>Domain Expertise:</b> Proven track record of managing bank/NBFC partnerships, managing loan funnels, and negotiating commercial structures.</div><div><b>Analytical Mindset:</b> Comfortable using data dashboards to track conversion metrics, TAT, unit economics, and portfolio health.</div><div><b>Stakeholder Management:</b> Exceptional communication skills with the ability to influence cross-functional leaders and senior bank/NBFC executives.</div><div><br></div><div><b>Join Us</b></div><div>A collaborative, output-driven environment that brings cohesiveness across businesses through technology.</div><div>Opportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.</div><div>A solid 360 circle feedback culture supported by peer teams aligned with your goals.</div><div><br></div><div><b>Compensation :</b></div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us\nPaytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.\n\nRole Overview\nWe are looking for a high-impact Lender Partnerships & Business to drive our digital lending partnerships. In this role, you will own strategic relationships with banks and NBFCs, lead the complete credit funnel, drive unit economics, and launch innovative financial products to scale India’s largest lending platform.\n\nKey Responsibilities\n\n1. Own Lender Relationships & Business\nOwn day-to-day and strategic relationships with banks, NBFCs, and institutional lending partners.\nAct as the primary business interface for assigned lender partnerships.\nUnderstand lender priorities, risk appetite, products, commercials, and business objectives.\nDrive regular business reviews with partners and identify strategic opportunities for growth.\nBuild strong relationships across business, product, credit, operations, and technology teams at partner organizations.\n\n2. Funnel & Business Performance\nOwn the complete lending funnel—from sourcing and application to approval, disbursal, and portfolio performance.\nTrack key metrics including leads, applications, approvals, conversion, disbursals, Turnaround Time (TAT), rejection rates, and revenue.\nIdentify funnel leakages and work with internal and external teams to improve conversion rates and customer experience.\nDevelop business dashboards and actionable insights to drive day-to-day performance.\nOwn business targets and ensure delivery against agreed Key Performance Indicators (KPIs).\n\n3. Product & New Business Initiatives\nIdentify new opportunities to grow the lending business with existing and new partners.\nTranslate customer, market, and lender requirements into compelling new product propositions.\nWork closely with product, technology, credit, operations, and risk teams to launch new capabilities.\nDrive initiatives such as new loan products, customer segments, user journeys, pricing, offers, underwriting models, and distribution channels.\n\n4. Commercials, Billing & Revenue\nOwn commercials and business terms with lending partners in collaboration with internal stakeholders.\nEnsure accurate tracking of partner-wise revenue, fees, incentives, and other commercial components.\nOwn the billing and reconciliation process with lenders.\nIdentify and resolve billing discrepancies and commercial leakages.\nMaintain a deep understanding of unit economics and the overall profitability of each partnership.\n\n5. Business Planning & Growth\nDevelop partner-wise business plans and long-term growth strategies.\nIdentify opportunities to increase disbursal volumes, revenue, and margins.\nBuild solid business cases for new initiatives and partnerships.\nMonitor market trends and competitive developments, translating them into actionable growth strategies.\nContinuously optimize the economics and scalability of the lending business.\n\n6. Cross-functional Leadership\nWork closely with Product, Technology, Credit, Risk, Operations, Finance, Legal, Compliance, and Analytics teams.\nDrive execution across multiple cross-functional teams without direct reporting authority.\nEnsure initiatives are delivered within agreed timelines and aligned with business objectives.\nRepresent the lending business internally, ensuring partner requirements are effectively translated into technical and operational execution.\n\nCandidate Profile & Qualifications\n\nExperience: 6 to 12 years of hands-on experience in core digital lending (Consumer Loans, MSME Loans, Merchant Credit, or Co-lending).\nDomain Expertise: Proven track record of managing bank/NBFC partnerships, managing loan funnels, and negotiating commercial structures.\nAnalytical Mindset: Comfortable using data dashboards to track conversion metrics, TAT, unit economics, and portfolio health.\nStakeholder Management: Exceptional communication skills with the ability to influence cross-functional leaders and senior bank/NBFC executives.\n\nJoin Us\nA collaborative, output-driven environment that brings cohesiveness across businesses through technology.\nOpportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.\nA solid 360 circle feedback culture supported by peer teams aligned with your goals.\n\nCompensation :\nIf you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/d3325df8-3be3-41bc-9f99-ecb74cac1fed","applyUrl":"https://jobs.lever.co/paytm/d3325df8-3be3-41bc-9f99-ecb74cac1fed/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Noida, Uttar Pradesh","team":"Lending Collections","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1787842310720,"descriptionPlain":"About Us:  Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nKey Responsibilities:\nCollection Strategy & Analytics -\nDevelop strategies for all collections related activities and ensure that the processes are followed as planned\nAnalyzing the data and Implementing different collection strategies with Data Science\nRegular improvement in processes & collection strategies. A/B testing, data analysis and iterations.\nDevelop and implement advanced analytics approaches including statistical modelling\nAnalyze big data (structured and unstructured) and understand trends to provide actionable insights that impact business bottom line.\nBreak down the Loss forecasts into collections roll rates and recovery rates\nTrack Account-to-Collection Ratios (ACR) by bucket to optimize collections performance\nSegmentation analysis has to be conducted using analytical tools and strategies for each segment have to be deployed across buckets.\nDevise Champion Challenger programs showing Cost Vs Benefit analysis driving higher resolution rates across products and buckets\nAnalyzing data: Performing quantitative and qualitative analysis on accounts.\nDeveloping strategies: Developing collection strategies based on insights from stakeholders.\nImplementing strategies: Working with the collection strategy support unit to implement and control the execution of strategies.\nImproving processes: Automating processes, data, and models to improve productivity.\nForecasting losses: Increasing the accuracy of loss-forecasting strategies.\nSegmenting customers: Developing more effective contact strategies by segmenting customers, including behavioral segmentation.\nMeeting regulatory requirements: Applying individualized collection strategies to meet regulatory requirements.\nDRR tracking of FTE, TC, Field and Agency\nAutomation and Enhancement of MIS reports\n\nTechnical skills : MS Excel + Powerpoint/ Tableau preferred. SQL/R/Python additional\n\nWhy Join Us:\n1.  A collaborative output driven program that brings cohesiveness across businesses through technology \n2.  Improve the average revenue per use by increasing the cross-sell opportunities\n3.  A solid 360 feedback from your peer teams on your support of their goals\n4.  Respect, that is earned, not demanded from your peers and manager\n\nCompensation : If you are the right fit, we believe in creating wealth for you\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n\n","description":"<div><b>About Us:&nbsp; </b>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Key Responsibilities:</b></div><div><b>Collection Strategy &amp; Analytics -</b></div><div>Develop strategies for all collections related activities and ensure that the processes are followed as planned</div><div>Analyzing the data and Implementing different collection strategies with Data Science</div><div>Regular improvement in processes &amp; collection strategies. A/B testing, data analysis and iterations.</div><div>Develop and implement advanced analytics approaches including statistical modelling</div><div>Analyze big data (structured and unstructured) and understand trends to provide actionable insights that impact business bottom line.</div><div>Break down the Loss forecasts into collections roll rates and recovery rates</div><div>Track Account-to-Collection Ratios (ACR) by bucket to optimize collections performance</div><div>Segmentation analysis has to be conducted using analytical tools and strategies for each segment have to be deployed across buckets.</div><div>Devise Champion Challenger programs showing Cost Vs Benefit analysis driving higher resolution rates across products and buckets</div><div>Analyzing data: Performing quantitative and qualitative analysis on accounts.</div><div>Developing strategies: Developing collection strategies based on insights from stakeholders.</div><div>Implementing strategies: Working with the collection strategy support unit to implement and control the execution of strategies.</div><div>Improving processes: Automating processes, data, and models to improve productivity.</div><div>Forecasting losses: Increasing the accuracy of loss-forecasting strategies.</div><div>Segmenting customers: Developing more effective contact strategies by segmenting customers, including behavioral segmentation.</div><div>Meeting regulatory requirements: Applying individualized collection strategies to meet regulatory requirements.</div><div>DRR tracking of FTE, TC, Field and Agency</div><div>Automation and Enhancement of MIS reports</div><div><br></div><div><b>Technical skills : </b>MS Excel + Powerpoint/ Tableau preferred. SQL/R/Python additional</div><div><br></div><div><b>Why Join Us:</b></div><div>1.&nbsp; A collaborative output driven program that brings cohesiveness across businesses through technology&nbsp;</div><div>2.&nbsp; Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3.&nbsp; A solid 360 feedback from your peer teams on your support of their goals</div><div>4.&nbsp; Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation :</b> If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div><div><br></div>","id":"154763a7-3661-41cf-b1d1-3e7c1e12fcc6","lists":[],"text":"Program Management - Senior Manager - Lending Collections","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:&nbsp; </b>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Key Responsibilities:</b></div><div><b>Collection Strategy &amp; Analytics -</b></div><div>Develop strategies for all collections related activities and ensure that the processes are followed as planned</div><div>Analyzing the data and Implementing different collection strategies with Data Science</div><div>Regular improvement in processes &amp; collection strategies. A/B testing, data analysis and iterations.</div><div>Develop and implement advanced analytics approaches including statistical modelling</div><div>Analyze big data (structured and unstructured) and understand trends to provide actionable insights that impact business bottom line.</div><div>Break down the Loss forecasts into collections roll rates and recovery rates</div><div>Track Account-to-Collection Ratios (ACR) by bucket to optimize collections performance</div><div>Segmentation analysis has to be conducted using analytical tools and strategies for each segment have to be deployed across buckets.</div><div>Devise Champion Challenger programs showing Cost Vs Benefit analysis driving higher resolution rates across products and buckets</div><div>Analyzing data: Performing quantitative and qualitative analysis on accounts.</div><div>Developing strategies: Developing collection strategies based on insights from stakeholders.</div><div>Implementing strategies: Working with the collection strategy support unit to implement and control the execution of strategies.</div><div>Improving processes: Automating processes, data, and models to improve productivity.</div><div>Forecasting losses: Increasing the accuracy of loss-forecasting strategies.</div><div>Segmenting customers: Developing more effective contact strategies by segmenting customers, including behavioral segmentation.</div><div>Meeting regulatory requirements: Applying individualized collection strategies to meet regulatory requirements.</div><div>DRR tracking of FTE, TC, Field and Agency</div><div>Automation and Enhancement of MIS reports</div><div><br></div><div><b>Technical skills : </b>MS Excel + Powerpoint/ Tableau preferred. SQL/R/Python additional</div><div><br></div><div><b>Why Join Us:</b></div><div>1.&nbsp; A collaborative output driven program that brings cohesiveness across businesses through technology&nbsp;</div><div>2.&nbsp; Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3.&nbsp; A solid 360 feedback from your peer teams on your support of their goals</div><div>4.&nbsp; Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation :</b> If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div><div><br></div>","descriptionBodyPlain":"About Us:  Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nKey Responsibilities:\nCollection Strategy & Analytics -\nDevelop strategies for all collections related activities and ensure that the processes are followed as planned\nAnalyzing the data and Implementing different collection strategies with Data Science\nRegular improvement in processes & collection strategies. A/B testing, data analysis and iterations.\nDevelop and implement advanced analytics approaches including statistical modelling\nAnalyze big data (structured and unstructured) and understand trends to provide actionable insights that impact business bottom line.\nBreak down the Loss forecasts into collections roll rates and recovery rates\nTrack Account-to-Collection Ratios (ACR) by bucket to optimize collections performance\nSegmentation analysis has to be conducted using analytical tools and strategies for each segment have to be deployed across buckets.\nDevise Champion Challenger programs showing Cost Vs Benefit analysis driving higher resolution rates across products and buckets\nAnalyzing data: Performing quantitative and qualitative analysis on accounts.\nDeveloping strategies: Developing collection strategies based on insights from stakeholders.\nImplementing strategies: Working with the collection strategy support unit to implement and control the execution of strategies.\nImproving processes: Automating processes, data, and models to improve productivity.\nForecasting losses: Increasing the accuracy of loss-forecasting strategies.\nSegmenting customers: Developing more effective contact strategies by segmenting customers, including behavioral segmentation.\nMeeting regulatory requirements: Applying individualized collection strategies to meet regulatory requirements.\nDRR tracking of FTE, TC, Field and Agency\nAutomation and Enhancement of MIS reports\n\nTechnical skills : MS Excel + Powerpoint/ Tableau preferred. SQL/R/Python additional\n\nWhy Join Us:\n1.  A collaborative output driven program that brings cohesiveness across businesses through technology \n2.  Improve the average revenue per use by increasing the cross-sell opportunities\n3.  A solid 360 feedback from your peer teams on your support of their goals\n4.  Respect, that is earned, not demanded from your peers and manager\n\nCompensation : If you are the right fit, we believe in creating wealth for you\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n\n","hostedUrl":"https://jobs.lever.co/paytm/154763a7-3661-41cf-b1d1-3e7c1e12fcc6","applyUrl":"https://jobs.lever.co/paytm/154763a7-3661-41cf-b1d1-3e7c1e12fcc6/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Mumbai, Maharashtra","team":"Lending","allLocations":["Mumbai, Maharashtra"]},"createdAt":1788253616683,"descriptionPlain":"Role Overview\n\nWe are looking for a senior Sales Planning & Distribution Strategy leader to drive data-led planning and distribution strategy for a large-scale field sales organisation. The role will focus on network planning, manpower optimisation, territory design, productivity improvement and capability building.\n\nKey Responsbilities\n\n• Lead Sales Planning and Distribution Strategy for a large field organisation.\n• Develop manpower and network plans based on business potential, productivity and market requirements.\n• Design and optimise territories, locations and field-force deployment.\n• Use business data and analytics to identify productivity gaps and improve sales output.\n• Develop frameworks for workforce planning, capacity planning and productivity management.\n• Build and strengthen sales capabilities, processes and planning mechanisms.\n• Work closely with business, sales and analytics teams to drive data-backed decisions.\n• Identify opportunities to improve the utilisation of the existing distribution network and merchant relationships across multiple products.\n• Build scalable planning models that can support future business growth.\n• Lead and mentor a small team of 1–2 data/analytics resources supporting planning and execution.\n\nWHAT WE ARE LOOKING FOR\n\n• 10+ years of overall experience, preferably in Sales Strategy, Distribution Strategy, Sales Planning, Network Planning or Sales Transformation.\n• Experience working with large-scale field sales or distribution teams.\n• Strong understanding of manpower planning, territory planning and distribution/network optimisation.\n• Strong analytical and problem-solving skills with the ability to work with business data and translate insights into actionable plans.\n• Experience designing planning frameworks and processes rather than only executing existing plans.\n• Strong stakeholder management and communication skills.\n• Demonstrated experience in capability building and improving sales productivity.\n• Experience in FMCG, Telecom, BFSI, Fintech, Consumer Internet or other large-scale distribution-led businesses is preferred.\n• Candidates from reputed organisations with strong strategic, analytical and distribution exposure would be preferred.\n• Preferably MBA from a premier institute.\n\n","description":"<div><u><b>Role Overview</b></u></div><div><br></div><div>We are looking for a senior Sales Planning &amp; Distribution Strategy leader to drive data-led planning and distribution strategy for a large-scale field sales organisation. The role will focus on network planning, manpower optimisation, territory design, productivity improvement and capability building.</div><div><br></div><div><u><b>Key Responsbilities</b></u></div><div><br></div><div>• Lead Sales Planning and Distribution Strategy for a large field organisation.</div><div>• Develop manpower and network plans based on business potential, productivity and market requirements.</div><div>• Design and optimise territories, locations and field-force deployment.</div><div>• Use business data and analytics to identify productivity gaps and improve sales output.</div><div>• Develop frameworks for workforce planning, capacity planning and productivity management.</div><div>• Build and strengthen sales capabilities, processes and planning mechanisms.</div><div>• Work closely with business, sales and analytics teams to drive data-backed decisions.</div><div>• Identify opportunities to improve the utilisation of the existing distribution network and merchant relationships across multiple products.</div><div>• Build scalable planning models that can support future business growth.</div><div>• Lead and mentor a small team of 1–2 data/analytics resources supporting planning and execution.</div><div><br></div><div><u><b>WHAT WE ARE LOOKING FOR</b></u></div><div><br></div><div>• 10+ years of overall experience, preferably in Sales Strategy, Distribution Strategy, Sales Planning, Network Planning or Sales Transformation.</div><div>• Experience working with large-scale field sales or distribution teams.</div><div>• Strong understanding of manpower planning, territory planning and distribution/network optimisation.</div><div>• Strong analytical and problem-solving skills with the ability to work with business data and translate insights into actionable plans.</div><div>• Experience designing planning frameworks and processes rather than only executing existing plans.</div><div>• Strong stakeholder management and communication skills.</div><div>• Demonstrated experience in capability building and improving sales productivity.</div><div>• Experience in FMCG, Telecom, BFSI, Fintech, Consumer Internet or other large-scale distribution-led businesses is preferred.</div><div>• Candidates from reputed organisations with strong strategic, analytical and distribution exposure would be preferred.</div><div>• Preferably MBA from a premier institute.</div><div><br></div>","id":"041dc595-2d0b-45d7-9729-f0ac7c0e1764","lists":[],"text":"Program Management – Lending(Sales Planning & Distribution Strategy)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><u><b>Role Overview</b></u></div><div><br></div><div>We are looking for a senior Sales Planning &amp; Distribution Strategy leader to drive data-led planning and distribution strategy for a large-scale field sales organisation. The role will focus on network planning, manpower optimisation, territory design, productivity improvement and capability building.</div><div><br></div><div><u><b>Key Responsbilities</b></u></div><div><br></div><div>• Lead Sales Planning and Distribution Strategy for a large field organisation.</div><div>• Develop manpower and network plans based on business potential, productivity and market requirements.</div><div>• Design and optimise territories, locations and field-force deployment.</div><div>• Use business data and analytics to identify productivity gaps and improve sales output.</div><div>• Develop frameworks for workforce planning, capacity planning and productivity management.</div><div>• Build and strengthen sales capabilities, processes and planning mechanisms.</div><div>• Work closely with business, sales and analytics teams to drive data-backed decisions.</div><div>• Identify opportunities to improve the utilisation of the existing distribution network and merchant relationships across multiple products.</div><div>• Build scalable planning models that can support future business growth.</div><div>• Lead and mentor a small team of 1–2 data/analytics resources supporting planning and execution.</div><div><br></div><div><u><b>WHAT WE ARE LOOKING FOR</b></u></div><div><br></div><div>• 10+ years of overall experience, preferably in Sales Strategy, Distribution Strategy, Sales Planning, Network Planning or Sales Transformation.</div><div>• Experience working with large-scale field sales or distribution teams.</div><div>• Strong understanding of manpower planning, territory planning and distribution/network optimisation.</div><div>• Strong analytical and problem-solving skills with the ability to work with business data and translate insights into actionable plans.</div><div>• Experience designing planning frameworks and processes rather than only executing existing plans.</div><div>• Strong stakeholder management and communication skills.</div><div>• Demonstrated experience in capability building and improving sales productivity.</div><div>• Experience in FMCG, Telecom, BFSI, Fintech, Consumer Internet or other large-scale distribution-led businesses is preferred.</div><div>• Candidates from reputed organisations with strong strategic, analytical and distribution exposure would be preferred.</div><div>• Preferably MBA from a premier institute.</div><div><br></div>","descriptionBodyPlain":"Role Overview\n\nWe are looking for a senior Sales Planning & Distribution Strategy leader to drive data-led planning and distribution strategy for a large-scale field sales organisation. The role will focus on network planning, manpower optimisation, territory design, productivity improvement and capability building.\n\nKey Responsbilities\n\n• Lead Sales Planning and Distribution Strategy for a large field organisation.\n• Develop manpower and network plans based on business potential, productivity and market requirements.\n• Design and optimise territories, locations and field-force deployment.\n• Use business data and analytics to identify productivity gaps and improve sales output.\n• Develop frameworks for workforce planning, capacity planning and productivity management.\n• Build and strengthen sales capabilities, processes and planning mechanisms.\n• Work closely with business, sales and analytics teams to drive data-backed decisions.\n• Identify opportunities to improve the utilisation of the existing distribution network and merchant relationships across multiple products.\n• Build scalable planning models that can support future business growth.\n• Lead and mentor a small team of 1–2 data/analytics resources supporting planning and execution.\n\nWHAT WE ARE LOOKING FOR\n\n• 10+ years of overall experience, preferably in Sales Strategy, Distribution Strategy, Sales Planning, Network Planning or Sales Transformation.\n• Experience working with large-scale field sales or distribution teams.\n• Strong understanding of manpower planning, territory planning and distribution/network optimisation.\n• Strong analytical and problem-solving skills with the ability to work with business data and translate insights into actionable plans.\n• Experience designing planning frameworks and processes rather than only executing existing plans.\n• Strong stakeholder management and communication skills.\n• Demonstrated experience in capability building and improving sales productivity.\n• Experience in FMCG, Telecom, BFSI, Fintech, Consumer Internet or other large-scale distribution-led businesses is preferred.\n• Candidates from reputed organisations with strong strategic, analytical and distribution exposure would be preferred.\n• Preferably MBA from a premier institute.\n\n","hostedUrl":"https://jobs.lever.co/paytm/041dc595-2d0b-45d7-9729-f0ac7c0e1764","applyUrl":"https://jobs.lever.co/paytm/041dc595-2d0b-45d7-9729-f0ac7c0e1764/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Noida, Uttar Pradesh","team":"Lending","allLocations":["Noida, Uttar Pradesh","Mumbai, Maharashtra","Bengaluru, Karnataka"]},"createdAt":1789645737078,"descriptionPlain":"About Paytm:\nPaytm is India's leading financial services company offering full-stack payments and financial\nsolutions to consumers, merchants, and online platforms. Our mission is to bring half a billion\nIndians into the mainstream economy through payments, commerce, banking, investments, and\nfinancial services.\n\nProfile: Business product (funnel management and business management)\nVertical: Lending EMI | \nRole: Program Management |\n\nAbout the role\nOwn end-to-end business product outcomes for Lending EMI — funnel health, business management, and growth levers. You will drive  business, funnel design and performance, partner with Sales, Credit, Ops, and Tech, and translate business goals into clear product and operating plans.\n\nKey responsibilities\n-Own product / business P&L levers for assigned EMI products or segments (volume, conversion, quality, revenue)\n-Design, monitor, and optimise the full sales and credit funnel (lead → login → sanction → disbursement → activation)\n-Set funnel targets, diagnose drop-offs, and drive corrective actions with Sales, Credit, and Ops\n-Build and monitor the physical touchpoints required for the product.\n-Define and track business MIS / KPIs; run weekly / monthly business reviews with leadership\n-Drive product and process improvements that lift conversion, TAT, and customer / partner experience\n-Partner with Scheme, Lender, and Program teams on launches, offers, and go-to-market\n-Align Credit policy, Ops capacity, and Tech roadmap to business priorities\n-Build business cases for new products, features, or channel plays; track post-launch outcomes\n-Coach / guide analysts and cross-functional partners on funnel and business metrics\n\nWhy join us:\nWe support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Paytm:</b></div><div>Paytm is India's leading financial services company offering full-stack payments and financial</div><div>solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion</div><div>Indians into the mainstream economy through payments, commerce, banking, investments, and</div><div>financial services.</div><div><br></div><div><b>Profile:</b>&nbsp;<span style=\"font-size: 13.3333px;\">Business product (funnel management and business management)</span></div><div><b>Vertical:</b> Lending EMI | </div><div><b>Role:</b> Program Management |</div><div><br></div><div><b>About the role</b></div><div>Own end-to-end business product outcomes for Lending EMI — funnel health, business management, and growth levers. You will drive&nbsp; business, funnel design and performance, partner with Sales, Credit, Ops, and Tech, and translate business goals into clear product and operating plans.</div><div><br></div><div><b>Key responsibilities</b></div><div>-Own product / business P&amp;L levers for assigned EMI products or segments (volume, conversion, quality, revenue)</div><div>-Design, monitor, and optimise the full sales and credit funnel (lead → login → sanction → disbursement → activation)</div><div>-Set funnel targets, diagnose drop-offs, and drive corrective actions with Sales, Credit, and Ops</div><div>-Build and monitor the physical touchpoints required for the product.</div><div>-Define and track business MIS / KPIs; run weekly / monthly business reviews with leadership</div><div>-Drive product and process improvements that lift conversion, TAT, and customer / partner experience</div><div>-Partner with Scheme, Lender, and Program teams on launches, offers, and go-to-market</div><div>-Align Credit policy, Ops capacity, and Tech roadmap to business priorities</div><div>-Build business cases for new products, features, or channel plays; track post-launch outcomes</div><div>-Coach / guide analysts and cross-functional partners on funnel and business metrics</div><div><br></div><div><b>Why join us:</b></div><div>We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"41fc393a-8693-4640-bbf2-e72ec3afd8d4","lists":[],"text":"Program Management (Business product) - DGM - Lending EMI","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm:</b></div><div>Paytm is India's leading financial services company offering full-stack payments and financial</div><div>solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion</div><div>Indians into the mainstream economy through payments, commerce, banking, investments, and</div><div>financial services.</div><div><br></div><div><b>Profile:</b>&nbsp;<span style=\"font-size: 13.3333px;\">Business product (funnel management and business management)</span></div><div><b>Vertical:</b> Lending EMI | </div><div><b>Role:</b> Program Management |</div><div><br></div><div><b>About the role</b></div><div>Own end-to-end business product outcomes for Lending EMI — funnel health, business management, and growth levers. You will drive&nbsp; business, funnel design and performance, partner with Sales, Credit, Ops, and Tech, and translate business goals into clear product and operating plans.</div><div><br></div><div><b>Key responsibilities</b></div><div>-Own product / business P&amp;L levers for assigned EMI products or segments (volume, conversion, quality, revenue)</div><div>-Design, monitor, and optimise the full sales and credit funnel (lead → login → sanction → disbursement → activation)</div><div>-Set funnel targets, diagnose drop-offs, and drive corrective actions with Sales, Credit, and Ops</div><div>-Build and monitor the physical touchpoints required for the product.</div><div>-Define and track business MIS / KPIs; run weekly / monthly business reviews with leadership</div><div>-Drive product and process improvements that lift conversion, TAT, and customer / partner experience</div><div>-Partner with Scheme, Lender, and Program teams on launches, offers, and go-to-market</div><div>-Align Credit policy, Ops capacity, and Tech roadmap to business priorities</div><div>-Build business cases for new products, features, or channel plays; track post-launch outcomes</div><div>-Coach / guide analysts and cross-functional partners on funnel and business metrics</div><div><br></div><div><b>Why join us:</b></div><div>We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Paytm:\nPaytm is India's leading financial services company offering full-stack payments and financial\nsolutions to consumers, merchants, and online platforms. Our mission is to bring half a billion\nIndians into the mainstream economy through payments, commerce, banking, investments, and\nfinancial services.\n\nProfile: Business product (funnel management and business management)\nVertical: Lending EMI | \nRole: Program Management |\n\nAbout the role\nOwn end-to-end business product outcomes for Lending EMI — funnel health, business management, and growth levers. You will drive  business, funnel design and performance, partner with Sales, Credit, Ops, and Tech, and translate business goals into clear product and operating plans.\n\nKey responsibilities\n-Own product / business P&L levers for assigned EMI products or segments (volume, conversion, quality, revenue)\n-Design, monitor, and optimise the full sales and credit funnel (lead → login → sanction → disbursement → activation)\n-Set funnel targets, diagnose drop-offs, and drive corrective actions with Sales, Credit, and Ops\n-Build and monitor the physical touchpoints required for the product.\n-Define and track business MIS / KPIs; run weekly / monthly business reviews with leadership\n-Drive product and process improvements that lift conversion, TAT, and customer / partner experience\n-Partner with Scheme, Lender, and Program teams on launches, offers, and go-to-market\n-Align Credit policy, Ops capacity, and Tech roadmap to business priorities\n-Build business cases for new products, features, or channel plays; track post-launch outcomes\n-Coach / guide analysts and cross-functional partners on funnel and business metrics\n\nWhy join us:\nWe support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/41fc393a-8693-4640-bbf2-e72ec3afd8d4","applyUrl":"https://jobs.lever.co/paytm/41fc393a-8693-4640-bbf2-e72ec3afd8d4/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Noida, Uttar Pradesh","team":"Lending","allLocations":["Noida, Uttar Pradesh","Mumbai, Maharashtra","Bengaluru, Karnataka"]},"createdAt":1789646301550,"descriptionPlain":"About Paytm:\nPaytm is India's leading financial services company offering full-stack payments and financial\nsolutions to consumers, merchants, and online platforms. Our mission is to bring half a billion\nIndians into the mainstream economy through payments, commerce, banking, investments, and\nfinancial services.\n\nProfile: Program Manager + Lender Manager\nVertical: Lending EMI | \nRole: Program Management |\n\nAbout the role:\nRun Lending EMI programs end-to-end and own lender management — onboarding, performance, SLAs, and relationship health. You will coordinate cross-functional delivery and ensure programs and lender partnerships deliver volume, quality, and compliance outcomes.\n\nKey Responsibilities:\n-Manage current and new lending partners for the product.\n-Work with lenders on target setting, foll-ups, reconcilations and business growth.\n-Own program lifecycle for assigned Lending EMI programs (planning, launch, run, optimise, wind-down).\n-Manage lender relationships: onboarding, commercials (as guided), SLAs, issue resolution, and performance reviews.\n-Track lender-wise volume, approval rates, TAT, reject reasons, and portfolio quality; drive corrective actions.\n-Coordinate with Credit, Ops, Tech, Legal/Compliance, and Sales for program readiness and smooth operations.\n-Maintain program documentation, SOPs, RACI, and change logs.\n-Run governance forums (program reviews, lender reviews, escalation calls) and close action items.\n-Support new lender / program launches: UAT coordination, checklist ownership, go-live readiness.\n-Identify process gaps and drive continuous improvement across program and lender workflows.\n-Prepare leadership MIS on program and lender health\n\n\nWhy join us:\nWe support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Paytm:</b></div><div>Paytm is India's leading financial services company offering full-stack payments and financial</div><div>solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion</div><div>Indians into the mainstream economy through payments, commerce, banking, investments, and</div><div>financial services.</div><div><br></div><div><b>Profile:</b>&nbsp;Program Manager + Lender Manager</div><div><b>Vertical:</b> Lending EMI | </div><div><b>Role:</b> Program Management |</div><div><br></div><div><b style=\"font-size: small;\">About the role:</b></div><div><span style=\"font-size: small;\">Run Lending EMI programs end-to-end and own lender management — onboarding, performance, SLAs, and relationship health. You will coordinate cross-functional delivery and ensure programs and lender partnerships deliver volume, quality, and compliance outcomes.</span></div><div><br></div><div><b style=\"font-size: small;\">Key Responsibilities:</b></div><div>-Manage current and new lending partners for the product.</div><div>-Work with lenders on target setting, foll-ups, reconcilations and business growth.</div><div>-Own program lifecycle for assigned Lending EMI programs (planning, launch, run, optimise, wind-down).</div><div>-Manage lender relationships: onboarding, commercials (as guided), SLAs, issue resolution, and performance reviews.</div><div>-Track lender-wise volume, approval rates, TAT, reject reasons, and portfolio quality; drive corrective actions.</div><div>-Coordinate with Credit, Ops, Tech, Legal/Compliance, and Sales for program readiness and smooth operations.</div><div>-Maintain program documentation, SOPs, RACI, and change logs.</div><div>-Run governance forums (program reviews, lender reviews, escalation calls) and close action items.</div><div>-Support new lender / program launches: UAT coordination, checklist ownership, go-live readiness.</div><div>-Identify process gaps and drive continuous improvement across program and lender workflows.</div><div>-Prepare leadership MIS on program and lender health</div><div><br></div><div><br></div><div><b>Why join us:</b></div><div>We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"3a937ec5-b1a3-45f5-ba1e-90944b6775a6","lists":[],"text":"Program Management (Lender Management) - Senior Manager- Lending EMI","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm:</b></div><div>Paytm is India's leading financial services company offering full-stack payments and financial</div><div>solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion</div><div>Indians into the mainstream economy through payments, commerce, banking, investments, and</div><div>financial services.</div><div><br></div><div><b>Profile:</b>&nbsp;Program Manager + Lender Manager</div><div><b>Vertical:</b> Lending EMI | </div><div><b>Role:</b> Program Management |</div><div><br></div><div><b style=\"font-size: small;\">About the role:</b></div><div><span style=\"font-size: small;\">Run Lending EMI programs end-to-end and own lender management — onboarding, performance, SLAs, and relationship health. You will coordinate cross-functional delivery and ensure programs and lender partnerships deliver volume, quality, and compliance outcomes.</span></div><div><br></div><div><b style=\"font-size: small;\">Key Responsibilities:</b></div><div>-Manage current and new lending partners for the product.</div><div>-Work with lenders on target setting, foll-ups, reconcilations and business growth.</div><div>-Own program lifecycle for assigned Lending EMI programs (planning, launch, run, optimise, wind-down).</div><div>-Manage lender relationships: onboarding, commercials (as guided), SLAs, issue resolution, and performance reviews.</div><div>-Track lender-wise volume, approval rates, TAT, reject reasons, and portfolio quality; drive corrective actions.</div><div>-Coordinate with Credit, Ops, Tech, Legal/Compliance, and Sales for program readiness and smooth operations.</div><div>-Maintain program documentation, SOPs, RACI, and change logs.</div><div>-Run governance forums (program reviews, lender reviews, escalation calls) and close action items.</div><div>-Support new lender / program launches: UAT coordination, checklist ownership, go-live readiness.</div><div>-Identify process gaps and drive continuous improvement across program and lender workflows.</div><div>-Prepare leadership MIS on program and lender health</div><div><br></div><div><br></div><div><b>Why join us:</b></div><div>We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Paytm:\nPaytm is India's leading financial services company offering full-stack payments and financial\nsolutions to consumers, merchants, and online platforms. Our mission is to bring half a billion\nIndians into the mainstream economy through payments, commerce, banking, investments, and\nfinancial services.\n\nProfile: Program Manager + Lender Manager\nVertical: Lending EMI | \nRole: Program Management |\n\nAbout the role:\nRun Lending EMI programs end-to-end and own lender management — onboarding, performance, SLAs, and relationship health. You will coordinate cross-functional delivery and ensure programs and lender partnerships deliver volume, quality, and compliance outcomes.\n\nKey Responsibilities:\n-Manage current and new lending partners for the product.\n-Work with lenders on target setting, foll-ups, reconcilations and business growth.\n-Own program lifecycle for assigned Lending EMI programs (planning, launch, run, optimise, wind-down).\n-Manage lender relationships: onboarding, commercials (as guided), SLAs, issue resolution, and performance reviews.\n-Track lender-wise volume, approval rates, TAT, reject reasons, and portfolio quality; drive corrective actions.\n-Coordinate with Credit, Ops, Tech, Legal/Compliance, and Sales for program readiness and smooth operations.\n-Maintain program documentation, SOPs, RACI, and change logs.\n-Run governance forums (program reviews, lender reviews, escalation calls) and close action items.\n-Support new lender / program launches: UAT coordination, checklist ownership, go-live readiness.\n-Identify process gaps and drive continuous improvement across program and lender workflows.\n-Prepare leadership MIS on program and lender health\n\n\nWhy join us:\nWe support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/3a937ec5-b1a3-45f5-ba1e-90944b6775a6","applyUrl":"https://jobs.lever.co/paytm/3a937ec5-b1a3-45f5-ba1e-90944b6775a6/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Noida, Uttar Pradesh","team":"Lending","allLocations":["Noida, Uttar Pradesh","Mumbai, Maharashtra","Bengaluru, Karnataka"]},"createdAt":1789646531961,"descriptionPlain":"About Paytm:\nPaytm is India's leading financial services company offering full-stack payments and financial\nsolutions to consumers, merchants, and online platforms. Our mission is to bring half a billion\nIndians into the mainstream economy through payments, commerce, banking, investments, and\nfinancial services.\n\nProfile: Scheme Management |\nVertical: Lending EMI | \nRole: Program Management |\n\nAbout the role\nOwn scheme design, launch, and lifecycle management for Lending EMI — offers, eligibility constructs, commercials, and performance. You will ensure schemes are commercially sound, operationally executable, and compliant, and that they deliver intended business outcomes.\n\nKey responsibilities\n-Design and manage EMI schemes (tenure, ROI / subvention, eligibility, ticket size, product / partner constructs).\n-Own scheme lifecycle: ideation → business case → approvals → launch → monitoring → refresh / sunset.\n-Partner with Sales, Product, Credit, Finance, and lenders on scheme constructs and go-to-market.\n-Analyse scheme performance (volume, conversion, margin, risk, partner ROI) and recommend changes.\n-Maintain scheme inventory, version control, circulars / communications, and audit-ready documentation.\n-Ensure schemes align with credit policy, regulatory / compliance requirements, and commercial guardrails.\n-Coordinate Tech / Ops enablement so schemes go live correctly in systems and processes.\n-Run scheme performance reviews with leadership and drive course corrections.\n-Support competitive benchmarking and new scheme ideation for growth segments.\n\nWhy join us:\nWe support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Paytm:</b></div><div>Paytm is India's leading financial services company offering full-stack payments and financial</div><div>solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion</div><div>Indians into the mainstream economy through payments, commerce, banking, investments, and</div><div>financial services.</div><div><br></div><div><b>Profile:</b>&nbsp;Scheme Management |</div><div><b>Vertical:</b> Lending EMI | </div><div><b>Role:</b> Program Management |</div><div><br></div><div><b>About the role</b></div><div>Own scheme design, launch, and lifecycle management for Lending EMI — offers, eligibility constructs, commercials, and performance. You will ensure schemes are commercially sound, operationally executable, and compliant, and that they deliver intended business outcomes.</div><div><br></div><div><b>Key responsibilities</b></div><div>-Design and manage EMI schemes (tenure, ROI / subvention, eligibility, ticket size, product / partner constructs).</div><div>-Own scheme lifecycle: ideation → business case → approvals → launch → monitoring → refresh / sunset.</div><div>-Partner with Sales, Product, Credit, Finance, and lenders on scheme constructs and go-to-market.</div><div>-Analyse scheme performance (volume, conversion, margin, risk, partner ROI) and recommend changes.</div><div>-Maintain scheme inventory, version control, circulars / communications, and audit-ready documentation.</div><div>-Ensure schemes align with credit policy, regulatory / compliance requirements, and commercial guardrails.</div><div>-Coordinate Tech / Ops enablement so schemes go live correctly in systems and processes.</div><div>-Run scheme performance reviews with leadership and drive course corrections.</div><div>-Support competitive benchmarking and new scheme ideation for growth segments.</div><div><br></div><div><b>Why join us:</b></div><div>We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"f3eca6a2-159e-4b24-aec6-f5e5b0858544","lists":[],"text":"Program Management (Scheme Management) - Senior Manager- Lending EMI","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm:</b></div><div>Paytm is India's leading financial services company offering full-stack payments and financial</div><div>solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion</div><div>Indians into the mainstream economy through payments, commerce, banking, investments, and</div><div>financial services.</div><div><br></div><div><b>Profile:</b>&nbsp;Scheme Management |</div><div><b>Vertical:</b> Lending EMI | </div><div><b>Role:</b> Program Management |</div><div><br></div><div><b>About the role</b></div><div>Own scheme design, launch, and lifecycle management for Lending EMI — offers, eligibility constructs, commercials, and performance. You will ensure schemes are commercially sound, operationally executable, and compliant, and that they deliver intended business outcomes.</div><div><br></div><div><b>Key responsibilities</b></div><div>-Design and manage EMI schemes (tenure, ROI / subvention, eligibility, ticket size, product / partner constructs).</div><div>-Own scheme lifecycle: ideation → business case → approvals → launch → monitoring → refresh / sunset.</div><div>-Partner with Sales, Product, Credit, Finance, and lenders on scheme constructs and go-to-market.</div><div>-Analyse scheme performance (volume, conversion, margin, risk, partner ROI) and recommend changes.</div><div>-Maintain scheme inventory, version control, circulars / communications, and audit-ready documentation.</div><div>-Ensure schemes align with credit policy, regulatory / compliance requirements, and commercial guardrails.</div><div>-Coordinate Tech / Ops enablement so schemes go live correctly in systems and processes.</div><div>-Run scheme performance reviews with leadership and drive course corrections.</div><div>-Support competitive benchmarking and new scheme ideation for growth segments.</div><div><br></div><div><b>Why join us:</b></div><div>We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Paytm:\nPaytm is India's leading financial services company offering full-stack payments and financial\nsolutions to consumers, merchants, and online platforms. Our mission is to bring half a billion\nIndians into the mainstream economy through payments, commerce, banking, investments, and\nfinancial services.\n\nProfile: Scheme Management |\nVertical: Lending EMI | \nRole: Program Management |\n\nAbout the role\nOwn scheme design, launch, and lifecycle management for Lending EMI — offers, eligibility constructs, commercials, and performance. You will ensure schemes are commercially sound, operationally executable, and compliant, and that they deliver intended business outcomes.\n\nKey responsibilities\n-Design and manage EMI schemes (tenure, ROI / subvention, eligibility, ticket size, product / partner constructs).\n-Own scheme lifecycle: ideation → business case → approvals → launch → monitoring → refresh / sunset.\n-Partner with Sales, Product, Credit, Finance, and lenders on scheme constructs and go-to-market.\n-Analyse scheme performance (volume, conversion, margin, risk, partner ROI) and recommend changes.\n-Maintain scheme inventory, version control, circulars / communications, and audit-ready documentation.\n-Ensure schemes align with credit policy, regulatory / compliance requirements, and commercial guardrails.\n-Coordinate Tech / Ops enablement so schemes go live correctly in systems and processes.\n-Run scheme performance reviews with leadership and drive course corrections.\n-Support competitive benchmarking and new scheme ideation for growth segments.\n\nWhy join us:\nWe support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/f3eca6a2-159e-4b24-aec6-f5e5b0858544","applyUrl":"https://jobs.lever.co/paytm/f3eca6a2-159e-4b24-aec6-f5e5b0858544/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Noida, Uttar Pradesh","team":"Lending Collections","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1787647901224,"descriptionPlain":"About Us:  Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nRole Overview\nWe are looking for a high-ownership Project/Program Manager to lead AI-led transformation initiatives across the Lending Collections ecosystem.\nThis role sits at the intersection of Business, Product, Technology, Data, and AI. The ideal candidate should be equally comfortable understanding a business problem, translating it into a structured product/technology requirement, driving engineering execution, and taking the initiative all the way to production and measurable business impact.\nThis is not a traditional project-management role. We are looking for someone who can own the problem statement, bring structure to ambiguity, drive stakeholders, and turn AI opportunities into production-grade solutions.\n\nKey Responsibilities\n1. Business Requirement & Problem Discovery\nWork closely with Business and Collections stakeholders to identify operational pain points, automation opportunities, and AI use cases.\nConduct requirement-gathering workshops and translate business needs into clear, actionable requirements.\nChallenge requirements where necessary and bring structure to ambiguous problem statements.\nUnderstand lending collections journeys, customer touchpoints, workflows, operational processes, and relevant business metrics.\n2. BRD, Workflow & Solution Documentation\nCreate and maintain detailed BRDs, functional requirements, user stories, process flows, workflows, and solution documentation.\nDefine end-to-end process journeys, including inputs, outputs, decisioning logic, exceptions, dependencies, and integrations.\nConvert business requirements into granular user stories with clear acceptance criteria.\nEnsure documentation remains aligned with the evolving product and technology solution.\n3. AI & Automation Program Management\nIdentify and evaluate opportunities to leverage Generative AI, Agentic AI, AI automation, LLMs, and intelligent workflows within lending collections.\nWork with AI/Tech teams to translate business use cases into viable AI solutions.\nUnderstand the capabilities and limitations of AI technologies and challenge proposed solutions constructively.\nDrive AI initiatives from ideation → requirement → solutioning → development → testing → deployment → adoption → measurement.\nTrack business outcomes and ensure AI initiatives deliver measurable improvements in productivity, collections, customer experience, or operational efficiency.\n4. Technology & Engineering Collaboration\nAct as the bridge between Business/Product and Engineering.\nClearly communicate the “what” and “why” behind requirements to technology teams.\nBreak complex requirements into executable user stories and development milestones.\nWork closely with Engineering, Data, AI/ML, QA, and other technology teams to resolve dependencies and blockers.\nEnsure the technology team has sufficient clarity to execute without repeated requirement ambiguity.\nParticipate actively in solution discussions, technical walkthroughs, testing, UAT, and production readiness.\n5. Program Governance & Execution\nOwn project/program trackers and maintain complete visibility on milestones, dependencies, risks, issues, owners, and timelines.\nDrive regular governance forums and stakeholder reviews.\nProactively identify risks and unblock teams rather than waiting for escalations.\nManage cross-functional dependencies across Business, Product, Technology, Data, Operations, and external partners.\nDrive initiatives firmly towards closure, adoption, and business outcomes.\n6. Data & Analytics\nShould be comfortable using SQL to independently fetch, analyse, and validate data required for product and business decisions.\nWork with Data/Analytics teams to define data requirements and validate outputs.\nUse data to size opportunities, validate assumptions, monitor performance, and measure the impact of AI initiatives.\nAbility to translate data insights into actionable product/program decisions.\n\nMust-Have Skills\nProject / Program Management experience, preferably in FinTech, Lending, Banking, Collections, or Financial Services.\nStrong understanding of lending and collections processes.\nExcellent requirement-gathering and stakeholder-management skills.\nStrong capability to create BRDs, FRDs, workflows, process maps, user stories, and acceptance criteria.\nProven ability to drive Technology/Engineering teams and manage delivery end-to-end.\nHands-on proficiency with JIRA for backlog, sprint, issue, and project management.\nWorking knowledge of Figma for reviewing/contributing to product flows, wireframes, and user journeys.\nStrong understanding of AI/GenAI/LLMs/Agentic AI and automation use cases.\nWorking proficiency in SQL for data extraction and analysis.\nStrong analytical and problem-solving ability.\nExcellent written and verbal communication.\nHigh ownership, strong execution bias, and the ability to operate effectively in ambiguity.\n\nGood-to-Have\nExperience working on AI agents, conversational AI, LLM-powered workflows, RAG, AI copilots, or intelligent automation.\nExperience integrating AI solutions with existing enterprise systems/APIs.\nUnderstanding of collections technology platforms, dialers, CRM, payment systems, customer communication platforms, or workflow engines.\nExposure to Agile/Scrum methodologies.\nExperience managing multiple concurrent AI/product initiatives.\nFamiliarity with AI tools such as Claude, ChatGPT, Gemini, Copilot, or equivalent enterprise AI platforms.\nExperience defining AI success metrics, evaluation frameworks, and operational KPIs.\n\nWhat Success Looks Like\nWithin this role, the candidate should be able to take a statement such as:\n“Can we use AI to improve this part of the collections journey?”\n…and independently drive it through:\nBusiness problem → Opportunity sizing → Requirement discovery → BRD → Workflow → AI solution definition → User stories → Tech execution → Testing/UAT → Production → Adoption → Business impact.\nThe right candidate will be someone who doesn't merely maintain a tracker—they own the outcome.\nExperience\n3-4 years of relevant experience in Project/Program Management, Product Management, Business Analysis, or Technology Program Management, with meaningful exposure to FinTech/Lending/Collections and AI/Automation.\nEducation\nBachelor’s degree in Engineering, Technology, Business, Finance, or a related discipline. MBA/PGDM is a plus.\n\nWhy Join Us:\n1.  A collaborative output driven program that brings cohesiveness across businesses through technology \n2.  Improve the average revenue per use by increasing the cross-sell opportunities\n3.  A solid 360 feedback from your peer teams on your support of their goals\n4.  Respect, that is earned, not demanded from your peers and manager\n\nCompensation : If you are the right fit, we believe in creating wealth for you\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div><b>About Us:&nbsp; </b>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Role Overview</b></div><div>We are looking for a high-ownership Project/Program Manager to lead AI-led transformation initiatives across the Lending Collections ecosystem.</div><div>This role sits at the intersection of Business, Product, Technology, Data, and AI. The ideal candidate should be equally comfortable understanding a business problem, translating it into a structured product/technology requirement, driving engineering execution, and taking the initiative all the way to production and measurable business impact.</div><div>This is not a traditional project-management role. We are looking for someone who can own the problem statement, bring structure to ambiguity, drive stakeholders, and turn AI opportunities into production-grade solutions.</div><div><br></div><div><b>Key Responsibilities</b></div><div><b>1. Business Requirement &amp; Problem Discovery</b></div><div>Work closely with Business and Collections stakeholders to identify operational pain points, automation opportunities, and AI use cases.</div><div>Conduct requirement-gathering workshops and translate business needs into clear, actionable requirements.</div><div>Challenge requirements where necessary and bring structure to ambiguous problem statements.</div><div>Understand lending collections journeys, customer touchpoints, workflows, operational processes, and relevant business metrics.</div><div><b>2. BRD, Workflow &amp; Solution Documentation</b></div><div>Create and maintain detailed BRDs, functional requirements, user stories, process flows, workflows, and solution documentation.</div><div>Define end-to-end process journeys, including inputs, outputs, decisioning logic, exceptions, dependencies, and integrations.</div><div>Convert business requirements into granular user stories with clear acceptance criteria.</div><div>Ensure documentation remains aligned with the evolving product and technology solution.</div><div><b>3. AI &amp; Automation Program Management</b></div><div>Identify and evaluate opportunities to leverage Generative AI, Agentic AI, AI automation, LLMs, and intelligent workflows within lending collections.</div><div>Work with AI/Tech teams to translate business use cases into viable AI solutions.</div><div>Understand the capabilities and limitations of AI technologies and challenge proposed solutions constructively.</div><div>Drive AI initiatives from ideation → requirement → solutioning → development → testing → deployment → adoption → measurement.</div><div>Track business outcomes and ensure AI initiatives deliver measurable improvements in productivity, collections, customer experience, or operational efficiency.</div><div><b>4. Technology &amp; Engineering Collaboration</b></div><div>Act as the bridge between Business/Product and Engineering.</div><div>Clearly communicate the “what” and “why” behind requirements to technology teams.</div><div>Break complex requirements into executable user stories and development milestones.</div><div>Work closely with Engineering, Data, AI/ML, QA, and other technology teams to resolve dependencies and blockers.</div><div>Ensure the technology team has sufficient clarity to execute without repeated requirement ambiguity.</div><div>Participate actively in solution discussions, technical walkthroughs, testing, UAT, and production readiness.</div><div><b>5. Program Governance &amp; Execution</b></div><div>Own project/program trackers and maintain complete visibility on milestones, dependencies, risks, issues, owners, and timelines.</div><div>Drive regular governance forums and stakeholder reviews.</div><div>Proactively identify risks and unblock teams rather than waiting for escalations.</div><div>Manage cross-functional dependencies across Business, Product, Technology, Data, Operations, and external partners.</div><div>Drive initiatives firmly towards closure, adoption, and business outcomes.</div><div><b>6. Data &amp; Analytics</b></div><div>Should be comfortable using SQL to independently fetch, analyse, and validate data required for product and business decisions.</div><div>Work with Data/Analytics teams to define data requirements and validate outputs.</div><div>Use data to size opportunities, validate assumptions, monitor performance, and measure the impact of AI initiatives.</div><div>Ability to translate data insights into actionable product/program decisions.</div><div><br></div><div><b>Must-Have Skills</b></div><div>Project / Program Management experience, preferably in FinTech, Lending, Banking, Collections, or Financial Services.</div><div>Strong understanding of lending and collections processes.</div><div>Excellent requirement-gathering and stakeholder-management skills.</div><div>Strong capability to create BRDs, FRDs, workflows, process maps, user stories, and acceptance criteria.</div><div>Proven ability to drive Technology/Engineering teams and manage delivery end-to-end.</div><div>Hands-on proficiency with JIRA for backlog, sprint, issue, and project management.</div><div>Working knowledge of Figma for reviewing/contributing to product flows, wireframes, and user journeys.</div><div>Strong understanding of AI/GenAI/LLMs/Agentic AI and automation use cases.</div><div>Working proficiency in SQL for data extraction and analysis.</div><div>Strong analytical and problem-solving ability.</div><div>Excellent written and verbal communication.</div><div>High ownership, strong execution bias, and the ability to operate effectively in ambiguity.</div><div><br></div><div><b>Good-to-Have</b></div><div>Experience working on AI agents, conversational AI, LLM-powered workflows, RAG, AI copilots, or intelligent automation.</div><div>Experience integrating AI solutions with existing enterprise systems/APIs.</div><div>Understanding of collections technology platforms, dialers, CRM, payment systems, customer communication platforms, or workflow engines.</div><div>Exposure to Agile/Scrum methodologies.</div><div>Experience managing multiple concurrent AI/product initiatives.</div><div>Familiarity with AI tools such as Claude, ChatGPT, Gemini, Copilot, or equivalent enterprise AI platforms.</div><div>Experience defining AI success metrics, evaluation frameworks, and operational KPIs.</div><div><br></div><div><b>What Success Looks Like</b></div><div><b>Within this role, the candidate should be able to take a statement such as:</b></div><div><b>“Can we use AI to improve this part of the collections journey?”</b></div><div><b>…and independently drive it through:</b></div><div><b>Business problem → Opportunity sizing → Requirement discovery → BRD → Workflow → AI solution definition → User stories → Tech execution → Testing/UAT → Production → Adoption → Business impact.</b></div><div><b>The right candidate will be someone who doesn't merely maintain a tracker—they own the outcome.</b></div><div><b>Experience</b></div><div>3-4 years of relevant experience in Project/Program Management, Product Management, Business Analysis, or Technology Program Management, with meaningful exposure to FinTech/Lending/Collections and AI/Automation.</div><div>Education</div><div>Bachelor’s degree in Engineering, Technology, Business, Finance, or a related discipline. MBA/PGDM is a plus.</div><div><br></div><div><b>Why Join Us:</b></div><div>1.&nbsp; A collaborative output driven program that brings cohesiveness across businesses through technology&nbsp;</div><div>2.&nbsp; Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3.&nbsp; A solid 360 feedback from your peer teams on your support of their goals</div><div>4.&nbsp; Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation :</b> If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"82162dc3-bbd6-4151-af01-d425d44900ef","lists":[],"text":"Program Manager - Assistant Manager - Lending Collection","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:&nbsp; </b>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Role Overview</b></div><div>We are looking for a high-ownership Project/Program Manager to lead AI-led transformation initiatives across the Lending Collections ecosystem.</div><div>This role sits at the intersection of Business, Product, Technology, Data, and AI. The ideal candidate should be equally comfortable understanding a business problem, translating it into a structured product/technology requirement, driving engineering execution, and taking the initiative all the way to production and measurable business impact.</div><div>This is not a traditional project-management role. We are looking for someone who can own the problem statement, bring structure to ambiguity, drive stakeholders, and turn AI opportunities into production-grade solutions.</div><div><br></div><div><b>Key Responsibilities</b></div><div><b>1. Business Requirement &amp; Problem Discovery</b></div><div>Work closely with Business and Collections stakeholders to identify operational pain points, automation opportunities, and AI use cases.</div><div>Conduct requirement-gathering workshops and translate business needs into clear, actionable requirements.</div><div>Challenge requirements where necessary and bring structure to ambiguous problem statements.</div><div>Understand lending collections journeys, customer touchpoints, workflows, operational processes, and relevant business metrics.</div><div><b>2. BRD, Workflow &amp; Solution Documentation</b></div><div>Create and maintain detailed BRDs, functional requirements, user stories, process flows, workflows, and solution documentation.</div><div>Define end-to-end process journeys, including inputs, outputs, decisioning logic, exceptions, dependencies, and integrations.</div><div>Convert business requirements into granular user stories with clear acceptance criteria.</div><div>Ensure documentation remains aligned with the evolving product and technology solution.</div><div><b>3. AI &amp; Automation Program Management</b></div><div>Identify and evaluate opportunities to leverage Generative AI, Agentic AI, AI automation, LLMs, and intelligent workflows within lending collections.</div><div>Work with AI/Tech teams to translate business use cases into viable AI solutions.</div><div>Understand the capabilities and limitations of AI technologies and challenge proposed solutions constructively.</div><div>Drive AI initiatives from ideation → requirement → solutioning → development → testing → deployment → adoption → measurement.</div><div>Track business outcomes and ensure AI initiatives deliver measurable improvements in productivity, collections, customer experience, or operational efficiency.</div><div><b>4. Technology &amp; Engineering Collaboration</b></div><div>Act as the bridge between Business/Product and Engineering.</div><div>Clearly communicate the “what” and “why” behind requirements to technology teams.</div><div>Break complex requirements into executable user stories and development milestones.</div><div>Work closely with Engineering, Data, AI/ML, QA, and other technology teams to resolve dependencies and blockers.</div><div>Ensure the technology team has sufficient clarity to execute without repeated requirement ambiguity.</div><div>Participate actively in solution discussions, technical walkthroughs, testing, UAT, and production readiness.</div><div><b>5. Program Governance &amp; Execution</b></div><div>Own project/program trackers and maintain complete visibility on milestones, dependencies, risks, issues, owners, and timelines.</div><div>Drive regular governance forums and stakeholder reviews.</div><div>Proactively identify risks and unblock teams rather than waiting for escalations.</div><div>Manage cross-functional dependencies across Business, Product, Technology, Data, Operations, and external partners.</div><div>Drive initiatives firmly towards closure, adoption, and business outcomes.</div><div><b>6. Data &amp; Analytics</b></div><div>Should be comfortable using SQL to independently fetch, analyse, and validate data required for product and business decisions.</div><div>Work with Data/Analytics teams to define data requirements and validate outputs.</div><div>Use data to size opportunities, validate assumptions, monitor performance, and measure the impact of AI initiatives.</div><div>Ability to translate data insights into actionable product/program decisions.</div><div><br></div><div><b>Must-Have Skills</b></div><div>Project / Program Management experience, preferably in FinTech, Lending, Banking, Collections, or Financial Services.</div><div>Strong understanding of lending and collections processes.</div><div>Excellent requirement-gathering and stakeholder-management skills.</div><div>Strong capability to create BRDs, FRDs, workflows, process maps, user stories, and acceptance criteria.</div><div>Proven ability to drive Technology/Engineering teams and manage delivery end-to-end.</div><div>Hands-on proficiency with JIRA for backlog, sprint, issue, and project management.</div><div>Working knowledge of Figma for reviewing/contributing to product flows, wireframes, and user journeys.</div><div>Strong understanding of AI/GenAI/LLMs/Agentic AI and automation use cases.</div><div>Working proficiency in SQL for data extraction and analysis.</div><div>Strong analytical and problem-solving ability.</div><div>Excellent written and verbal communication.</div><div>High ownership, strong execution bias, and the ability to operate effectively in ambiguity.</div><div><br></div><div><b>Good-to-Have</b></div><div>Experience working on AI agents, conversational AI, LLM-powered workflows, RAG, AI copilots, or intelligent automation.</div><div>Experience integrating AI solutions with existing enterprise systems/APIs.</div><div>Understanding of collections technology platforms, dialers, CRM, payment systems, customer communication platforms, or workflow engines.</div><div>Exposure to Agile/Scrum methodologies.</div><div>Experience managing multiple concurrent AI/product initiatives.</div><div>Familiarity with AI tools such as Claude, ChatGPT, Gemini, Copilot, or equivalent enterprise AI platforms.</div><div>Experience defining AI success metrics, evaluation frameworks, and operational KPIs.</div><div><br></div><div><b>What Success Looks Like</b></div><div><b>Within this role, the candidate should be able to take a statement such as:</b></div><div><b>“Can we use AI to improve this part of the collections journey?”</b></div><div><b>…and independently drive it through:</b></div><div><b>Business problem → Opportunity sizing → Requirement discovery → BRD → Workflow → AI solution definition → User stories → Tech execution → Testing/UAT → Production → Adoption → Business impact.</b></div><div><b>The right candidate will be someone who doesn't merely maintain a tracker—they own the outcome.</b></div><div><b>Experience</b></div><div>3-4 years of relevant experience in Project/Program Management, Product Management, Business Analysis, or Technology Program Management, with meaningful exposure to FinTech/Lending/Collections and AI/Automation.</div><div>Education</div><div>Bachelor’s degree in Engineering, Technology, Business, Finance, or a related discipline. MBA/PGDM is a plus.</div><div><br></div><div><b>Why Join Us:</b></div><div>1.&nbsp; A collaborative output driven program that brings cohesiveness across businesses through technology&nbsp;</div><div>2.&nbsp; Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3.&nbsp; A solid 360 feedback from your peer teams on your support of their goals</div><div>4.&nbsp; Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation :</b> If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Us:  Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nRole Overview\nWe are looking for a high-ownership Project/Program Manager to lead AI-led transformation initiatives across the Lending Collections ecosystem.\nThis role sits at the intersection of Business, Product, Technology, Data, and AI. The ideal candidate should be equally comfortable understanding a business problem, translating it into a structured product/technology requirement, driving engineering execution, and taking the initiative all the way to production and measurable business impact.\nThis is not a traditional project-management role. We are looking for someone who can own the problem statement, bring structure to ambiguity, drive stakeholders, and turn AI opportunities into production-grade solutions.\n\nKey Responsibilities\n1. Business Requirement & Problem Discovery\nWork closely with Business and Collections stakeholders to identify operational pain points, automation opportunities, and AI use cases.\nConduct requirement-gathering workshops and translate business needs into clear, actionable requirements.\nChallenge requirements where necessary and bring structure to ambiguous problem statements.\nUnderstand lending collections journeys, customer touchpoints, workflows, operational processes, and relevant business metrics.\n2. BRD, Workflow & Solution Documentation\nCreate and maintain detailed BRDs, functional requirements, user stories, process flows, workflows, and solution documentation.\nDefine end-to-end process journeys, including inputs, outputs, decisioning logic, exceptions, dependencies, and integrations.\nConvert business requirements into granular user stories with clear acceptance criteria.\nEnsure documentation remains aligned with the evolving product and technology solution.\n3. AI & Automation Program Management\nIdentify and evaluate opportunities to leverage Generative AI, Agentic AI, AI automation, LLMs, and intelligent workflows within lending collections.\nWork with AI/Tech teams to translate business use cases into viable AI solutions.\nUnderstand the capabilities and limitations of AI technologies and challenge proposed solutions constructively.\nDrive AI initiatives from ideation → requirement → solutioning → development → testing → deployment → adoption → measurement.\nTrack business outcomes and ensure AI initiatives deliver measurable improvements in productivity, collections, customer experience, or operational efficiency.\n4. Technology & Engineering Collaboration\nAct as the bridge between Business/Product and Engineering.\nClearly communicate the “what” and “why” behind requirements to technology teams.\nBreak complex requirements into executable user stories and development milestones.\nWork closely with Engineering, Data, AI/ML, QA, and other technology teams to resolve dependencies and blockers.\nEnsure the technology team has sufficient clarity to execute without repeated requirement ambiguity.\nParticipate actively in solution discussions, technical walkthroughs, testing, UAT, and production readiness.\n5. Program Governance & Execution\nOwn project/program trackers and maintain complete visibility on milestones, dependencies, risks, issues, owners, and timelines.\nDrive regular governance forums and stakeholder reviews.\nProactively identify risks and unblock teams rather than waiting for escalations.\nManage cross-functional dependencies across Business, Product, Technology, Data, Operations, and external partners.\nDrive initiatives firmly towards closure, adoption, and business outcomes.\n6. Data & Analytics\nShould be comfortable using SQL to independently fetch, analyse, and validate data required for product and business decisions.\nWork with Data/Analytics teams to define data requirements and validate outputs.\nUse data to size opportunities, validate assumptions, monitor performance, and measure the impact of AI initiatives.\nAbility to translate data insights into actionable product/program decisions.\n\nMust-Have Skills\nProject / Program Management experience, preferably in FinTech, Lending, Banking, Collections, or Financial Services.\nStrong understanding of lending and collections processes.\nExcellent requirement-gathering and stakeholder-management skills.\nStrong capability to create BRDs, FRDs, workflows, process maps, user stories, and acceptance criteria.\nProven ability to drive Technology/Engineering teams and manage delivery end-to-end.\nHands-on proficiency with JIRA for backlog, sprint, issue, and project management.\nWorking knowledge of Figma for reviewing/contributing to product flows, wireframes, and user journeys.\nStrong understanding of AI/GenAI/LLMs/Agentic AI and automation use cases.\nWorking proficiency in SQL for data extraction and analysis.\nStrong analytical and problem-solving ability.\nExcellent written and verbal communication.\nHigh ownership, strong execution bias, and the ability to operate effectively in ambiguity.\n\nGood-to-Have\nExperience working on AI agents, conversational AI, LLM-powered workflows, RAG, AI copilots, or intelligent automation.\nExperience integrating AI solutions with existing enterprise systems/APIs.\nUnderstanding of collections technology platforms, dialers, CRM, payment systems, customer communication platforms, or workflow engines.\nExposure to Agile/Scrum methodologies.\nExperience managing multiple concurrent AI/product initiatives.\nFamiliarity with AI tools such as Claude, ChatGPT, Gemini, Copilot, or equivalent enterprise AI platforms.\nExperience defining AI success metrics, evaluation frameworks, and operational KPIs.\n\nWhat Success Looks Like\nWithin this role, the candidate should be able to take a statement such as:\n“Can we use AI to improve this part of the collections journey?”\n…and independently drive it through:\nBusiness problem → Opportunity sizing → Requirement discovery → BRD → Workflow → AI solution definition → User stories → Tech execution → Testing/UAT → Production → Adoption → Business impact.\nThe right candidate will be someone who doesn't merely maintain a tracker—they own the outcome.\nExperience\n3-4 years of relevant experience in Project/Program Management, Product Management, Business Analysis, or Technology Program Management, with meaningful exposure to FinTech/Lending/Collections and AI/Automation.\nEducation\nBachelor’s degree in Engineering, Technology, Business, Finance, or a related discipline. MBA/PGDM is a plus.\n\nWhy Join Us:\n1.  A collaborative output driven program that brings cohesiveness across businesses through technology \n2.  Improve the average revenue per use by increasing the cross-sell opportunities\n3.  A solid 360 feedback from your peer teams on your support of their goals\n4.  Respect, that is earned, not demanded from your peers and manager\n\nCompensation : If you are the right fit, we believe in creating wealth for you\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/82162dc3-bbd6-4151-af01-d425d44900ef","applyUrl":"https://jobs.lever.co/paytm/82162dc3-bbd6-4151-af01-d425d44900ef/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Contractual","department":"Enabling","location":"Aligarh, Uttar Pradesh","team":"Education","allLocations":["Aligarh, Uttar Pradesh"]},"createdAt":1791778777444,"descriptionPlain":"Role: Project Coordinator\n\nProject: Paytm Smart Village Abhiyan by Paytm Foundation\n\nLocation: Aligarh District, Uttar Pradesh\n\nProject Duration: 6 Months\n\nKey Responsibilities\n1. Project Management\n● Overall planning, coordination, and monitoring of project activities.\n● Track timelines, targets, deliverables, project progress.\n2. Stakeholder Engagement\n● Coordinate with District Administration, Panchayat, community leaders, SHGs, and all\nother relevant authorities and all other stakeholders.\n● Carry out coordination with relevant Government schemes and institutions and ensure\nlaid down outcomes.\n3. Field Implementation\n● Ensure beneficiary mobilisation and implementation of awareness and training activities.\n● Collaborate with the Village Facilitator for smooth field-level execution.\n4. Monitoring &amp; Reporting\n● Conduct field visits and ensure activities are conducted timely and further ensure\nbeneficiary coverage, and outcomes.\n● Maintain project documentation, ensure tracking of the budget and prepare weekly\nprogress reports.\n5. Events &amp; Visibility\n● Coordinate project events, IEC/branding activities, and documentation.\n● Collect photographs, videos, and beneficiary success stories.\n\nPreferred Skills &amp; Experience\n● Graduate/Postgraduate\n● 2–4 years of experience in CSR, rural development, community mobilisation,\ngovernment schemes implementation and social-sector programme implementation.\n● Strong project management and stakeholder coordination skills.\n● Willingness to undertake regular field visits in villages in Aligarh District.\n● Proficiency in MS office tools\n● Good existing relationship with village, block and district authorities.\n","description":"<div>Role: Project Coordinator</div><div><br></div><div>Project: Paytm Smart Village Abhiyan by Paytm Foundation</div><div><br></div><div>Location: Aligarh District, Uttar Pradesh</div><div><br></div><div>Project Duration: 6 Months</div><div><br></div><div>Key Responsibilities</div><div>1. Project Management</div><div>● Overall planning, coordination, and monitoring of project activities.</div><div>● Track timelines, targets, deliverables, project progress.</div><div>2. Stakeholder Engagement</div><div>● Coordinate with District Administration, Panchayat, community leaders, SHGs, and all</div><div>other relevant authorities and all other stakeholders.</div><div>● Carry out coordination with relevant Government schemes and institutions and ensure</div><div>laid down outcomes.</div><div>3. Field Implementation</div><div>● Ensure beneficiary mobilisation and implementation of awareness and training activities.</div><div>● Collaborate with the Village Facilitator for smooth field-level execution.</div><div>4. Monitoring &amp;amp; Reporting</div><div>● Conduct field visits and ensure activities are conducted timely and further ensure</div><div>beneficiary coverage, and outcomes.</div><div>● Maintain project documentation, ensure tracking of the budget and prepare weekly</div><div>progress reports.</div><div>5. Events &amp;amp; Visibility</div><div>● Coordinate project events, IEC/branding activities, and documentation.</div><div>● Collect photographs, videos, and beneficiary success stories.</div><div><br></div><div>Preferred Skills &amp;amp; Experience</div><div>● Graduate/Postgraduate</div><div>● 2–4 years of experience in CSR, rural development, community mobilisation,</div><div>government schemes implementation and social-sector programme implementation.</div><div>● Strong project management and stakeholder coordination skills.</div><div>● Willingness to undertake regular field visits in villages in Aligarh District.</div><div>● Proficiency in MS office tools</div><div>● Good existing relationship with village, block and district authorities.</div>","id":"a5224554-f92e-4b54-83a8-e8e9494e2e33","lists":[],"text":"Project Coordinator - CSR - 6 months Contract","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Role: Project Coordinator</div><div><br></div><div>Project: Paytm Smart Village Abhiyan by Paytm Foundation</div><div><br></div><div>Location: Aligarh District, Uttar Pradesh</div><div><br></div><div>Project Duration: 6 Months</div><div><br></div><div>Key Responsibilities</div><div>1. Project Management</div><div>● Overall planning, coordination, and monitoring of project activities.</div><div>● Track timelines, targets, deliverables, project progress.</div><div>2. Stakeholder Engagement</div><div>● Coordinate with District Administration, Panchayat, community leaders, SHGs, and all</div><div>other relevant authorities and all other stakeholders.</div><div>● Carry out coordination with relevant Government schemes and institutions and ensure</div><div>laid down outcomes.</div><div>3. Field Implementation</div><div>● Ensure beneficiary mobilisation and implementation of awareness and training activities.</div><div>● Collaborate with the Village Facilitator for smooth field-level execution.</div><div>4. Monitoring &amp;amp; Reporting</div><div>● Conduct field visits and ensure activities are conducted timely and further ensure</div><div>beneficiary coverage, and outcomes.</div><div>● Maintain project documentation, ensure tracking of the budget and prepare weekly</div><div>progress reports.</div><div>5. Events &amp;amp; Visibility</div><div>● Coordinate project events, IEC/branding activities, and documentation.</div><div>● Collect photographs, videos, and beneficiary success stories.</div><div><br></div><div>Preferred Skills &amp;amp; Experience</div><div>● Graduate/Postgraduate</div><div>● 2–4 years of experience in CSR, rural development, community mobilisation,</div><div>government schemes implementation and social-sector programme implementation.</div><div>● Strong project management and stakeholder coordination skills.</div><div>● Willingness to undertake regular field visits in villages in Aligarh District.</div><div>● Proficiency in MS office tools</div><div>● Good existing relationship with village, block and district authorities.</div>","descriptionBodyPlain":"Role: Project Coordinator\n\nProject: Paytm Smart Village Abhiyan by Paytm Foundation\n\nLocation: Aligarh District, Uttar Pradesh\n\nProject Duration: 6 Months\n\nKey Responsibilities\n1. Project Management\n● Overall planning, coordination, and monitoring of project activities.\n● Track timelines, targets, deliverables, project progress.\n2. Stakeholder Engagement\n● Coordinate with District Administration, Panchayat, community leaders, SHGs, and all\nother relevant authorities and all other stakeholders.\n● Carry out coordination with relevant Government schemes and institutions and ensure\nlaid down outcomes.\n3. Field Implementation\n● Ensure beneficiary mobilisation and implementation of awareness and training activities.\n● Collaborate with the Village Facilitator for smooth field-level execution.\n4. Monitoring &amp; Reporting\n● Conduct field visits and ensure activities are conducted timely and further ensure\nbeneficiary coverage, and outcomes.\n● Maintain project documentation, ensure tracking of the budget and prepare weekly\nprogress reports.\n5. Events &amp; Visibility\n● Coordinate project events, IEC/branding activities, and documentation.\n● Collect photographs, videos, and beneficiary success stories.\n\nPreferred Skills &amp; Experience\n● Graduate/Postgraduate\n● 2–4 years of experience in CSR, rural development, community mobilisation,\ngovernment schemes implementation and social-sector programme implementation.\n● Strong project management and stakeholder coordination skills.\n● Willingness to undertake regular field visits in villages in Aligarh District.\n● Proficiency in MS office tools\n● Good existing relationship with village, block and district authorities.\n","hostedUrl":"https://jobs.lever.co/paytm/a5224554-f92e-4b54-83a8-e8e9494e2e33","applyUrl":"https://jobs.lever.co/paytm/a5224554-f92e-4b54-83a8-e8e9494e2e33/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Operations & Support","location":"Noida, Uttar Pradesh","team":"Business Solutions","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1786009130772,"descriptionPlain":"We are looking for a hands-on Project Manager with 4-5 years of experience driving technical programs within engineering teams. The ideal candidate has strong command of SDLC processes, is fluent with Atlassian tooling, and has a track record of managing stakeholders across product, engineering, and senior leadership. This role requires someone who can run day-to-day program management with an agentic, ownership-driven mindset — proactively identifying risks, unblocking teams, and reporting on productivity without needing constant direction. \n\nKey Responsibilities • SDLC & Program Delivery: Plan, manage, and drive execution of technical programs across the full SDLC — from requirements and design through development, testing, release, and post-launch support.\n • Technical Program Management: Own sprint planning, backlog grooming support, release schedules, and cross-team dependency tracking for engineering programs. \n• Atlassian Tooling: Configure, maintain, and drive adoption of Jira, Confluence, and related Atlassian tools for project tracking, workflows, dashboards, and documentation. \n• Stakeholder Management: Partner closely with product managers, engineering leads, and senior leadership to align on priorities, timelines, trade-offs, and status; run steering/status meetings and executive updates.\n • Productivity Reporting: Track, analyze, and report team and program productivity metrics (velocity, cycle time, throughput, sprint predictability) and translate them into actionable insights for leadership.\n • Risk Management: Proactively identify, log, and mitigate program and delivery risks; maintain risk registers and drive timely resolution of blockers and issues. \n• Agentic Program Ops: Independently manage day-to-day program operations — standups, follow-ups, documentation, and coordination — with an agentic, self-driven approach that minimizes hand-holding. \n• Documentation & Reporting: Maintain clear, up-to-date program documentation, RAID logs, roadmaps, and status reports accessible to all stakeholders.\n • Process Improvement: Identify opportunities to streamline SDLC processes, tooling, and reporting to improve team efficiency and delivery predictability. \n\nRequired Qualifications & Experience • 4-5 years of experience in project/program management, with a significant portion managing technical programs for engineering teams. \n• Strong working knowledge of SDLC methodologies (Agile/Scrum, Kanban, or hybrid models). \n• Hands-on, day-to-day experience with Atlassian tools (Jira, Confluence), including dashboard and workflow configuration.\n• Demonstrated experience managing stakeholders across product, technology, and senior leadership, including running executive-level updates. \n• Proven ability to define, track, and report productivity and delivery metrics (velocity, burndown, cycle time, throughput). \n• Solid grounding in risk identification, tracking, and mitigation for technical programs. \n• Demonstrated ability to manage day-to-day program activities independently and proactively, with minimal supervision. \n• Strong written and verbal communication skills; comfortable presenting to senior leadership. \n• Bachelor's degree in Engineering, Computer Science, Business, or a related field. \n","description":"<div><span style=\"font-size: 11pt;\">We are looking for a hands-on Project Manager with 4-5 years of experience driving technical programs within engineering teams. The ideal candidate has strong command of SDLC processes, is fluent with Atlassian tooling, and has a track record of managing stakeholders across product, engineering, and senior leadership. This role requires someone who can run day-to-day program management with an agentic, ownership-driven mindset — proactively identifying risks, unblocking teams, and reporting on productivity without needing constant direction. </span></div><div><br></div><div><b style=\"font-size: 13pt;\">Key Responsibilities&nbsp;</b><span style=\"font-size: 11pt;\">• </span><b style=\"font-size: 11pt;\">SDLC &amp; Program Delivery: </b><span style=\"font-size: 11pt;\">Plan, manage, and drive execution of technical programs across the full SDLC — from requirements and design through development, testing, release, and post-launch support.</span></div><div><span style=\"font-size: 11pt;\">&nbsp;• </span><b style=\"font-size: 11pt;\">Technical Program Management: </b><span style=\"font-size: 11pt;\">Own sprint planning, backlog grooming support, release schedules, and cross-team dependency tracking for engineering programs.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• </span><b style=\"font-size: 11pt;\">Atlassian Tooling: </b><span style=\"font-size: 11pt;\">Configure, maintain, and drive adoption of Jira, Confluence, and related Atlassian tools for project tracking, workflows, dashboards, and documentation.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• </span><b style=\"font-size: 11pt;\">Stakeholder Management: </b><span style=\"font-size: 11pt;\">Partner closely with product managers, engineering leads, and senior leadership to align on priorities, timelines, trade-offs, and status; run steering/status meetings and executive updates.</span></div><div><span style=\"font-size: 11pt;\">&nbsp;• </span><b style=\"font-size: 11pt;\">Productivity Reporting: </b><span style=\"font-size: 11pt;\">Track, analyze, and report team and program productivity metrics (velocity, cycle time, throughput, sprint predictability) and translate them into actionable insights for leadership.</span></div><div><span style=\"font-size: 11pt;\">&nbsp;• </span><b style=\"font-size: 11pt;\">Risk Management: </b><span style=\"font-size: 11pt;\">Proactively identify, log, and mitigate program and delivery risks; maintain risk registers and drive timely resolution of blockers and issues.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• </span><b style=\"font-size: 11pt;\">Agentic Program Ops: </b><span style=\"font-size: 11pt;\">Independently manage day-to-day program operations — standups, follow-ups, documentation, and coordination — with an agentic, self-driven approach that minimizes hand-holding.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• </span><b style=\"font-size: 11pt;\">Documentation &amp; Reporting: </b><span style=\"font-size: 11pt;\">Maintain clear, up-to-date program documentation, RAID logs, roadmaps, and status reports accessible to all stakeholders.</span></div><div><span style=\"font-size: 11pt;\">&nbsp;• </span><b style=\"font-size: 11pt;\">Process Improvement: </b><span style=\"font-size: 11pt;\">Identify opportunities to streamline SDLC processes, tooling, and reporting to improve team efficiency and delivery predictability.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 13pt;\">Required Qualifications &amp; Experience&nbsp;</b><span style=\"font-size: 11pt;\">• 4-5 years of experience in project/program management, with a significant portion managing technical programs for engineering teams.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• Strong working knowledge of SDLC methodologies (Agile/Scrum, Kanban, or hybrid models).&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• Hands-on, day-to-day experience with Atlassian tools (Jira, Confluence), including dashboard and workflow configuration.</span></div><div><span style=\"font-size: 11pt;\">• Demonstrated experience managing stakeholders across product, technology, and senior leadership, including running executive-level updates.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• Proven ability to define, track, and report productivity and delivery metrics (velocity, burndown, cycle time, throughput).&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• Solid grounding in risk identification, tracking, and mitigation for technical programs.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• Demonstrated ability to manage day-to-day program activities independently and proactively, with minimal supervision.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• Strong written and verbal communication skills; comfortable presenting to senior leadership. </span></div><div><span style=\"font-size: 11pt;\">• Bachelor's degree in Engineering, Computer Science, Business, or a related field.&nbsp;</span></div>","id":"9f3726a5-236d-4eff-aae8-f2a56ddb072e","lists":[],"text":"Project Manager","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 11pt;\">We are looking for a hands-on Project Manager with 4-5 years of experience driving technical programs within engineering teams. The ideal candidate has strong command of SDLC processes, is fluent with Atlassian tooling, and has a track record of managing stakeholders across product, engineering, and senior leadership. This role requires someone who can run day-to-day program management with an agentic, ownership-driven mindset — proactively identifying risks, unblocking teams, and reporting on productivity without needing constant direction. </span></div><div><br></div><div><b style=\"font-size: 13pt;\">Key Responsibilities&nbsp;</b><span style=\"font-size: 11pt;\">• </span><b style=\"font-size: 11pt;\">SDLC &amp; Program Delivery: </b><span style=\"font-size: 11pt;\">Plan, manage, and drive execution of technical programs across the full SDLC — from requirements and design through development, testing, release, and post-launch support.</span></div><div><span style=\"font-size: 11pt;\">&nbsp;• </span><b style=\"font-size: 11pt;\">Technical Program Management: </b><span style=\"font-size: 11pt;\">Own sprint planning, backlog grooming support, release schedules, and cross-team dependency tracking for engineering programs.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• </span><b style=\"font-size: 11pt;\">Atlassian Tooling: </b><span style=\"font-size: 11pt;\">Configure, maintain, and drive adoption of Jira, Confluence, and related Atlassian tools for project tracking, workflows, dashboards, and documentation.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• </span><b style=\"font-size: 11pt;\">Stakeholder Management: </b><span style=\"font-size: 11pt;\">Partner closely with product managers, engineering leads, and senior leadership to align on priorities, timelines, trade-offs, and status; run steering/status meetings and executive updates.</span></div><div><span style=\"font-size: 11pt;\">&nbsp;• </span><b style=\"font-size: 11pt;\">Productivity Reporting: </b><span style=\"font-size: 11pt;\">Track, analyze, and report team and program productivity metrics (velocity, cycle time, throughput, sprint predictability) and translate them into actionable insights for leadership.</span></div><div><span style=\"font-size: 11pt;\">&nbsp;• </span><b style=\"font-size: 11pt;\">Risk Management: </b><span style=\"font-size: 11pt;\">Proactively identify, log, and mitigate program and delivery risks; maintain risk registers and drive timely resolution of blockers and issues.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• </span><b style=\"font-size: 11pt;\">Agentic Program Ops: </b><span style=\"font-size: 11pt;\">Independently manage day-to-day program operations — standups, follow-ups, documentation, and coordination — with an agentic, self-driven approach that minimizes hand-holding.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• </span><b style=\"font-size: 11pt;\">Documentation &amp; Reporting: </b><span style=\"font-size: 11pt;\">Maintain clear, up-to-date program documentation, RAID logs, roadmaps, and status reports accessible to all stakeholders.</span></div><div><span style=\"font-size: 11pt;\">&nbsp;• </span><b style=\"font-size: 11pt;\">Process Improvement: </b><span style=\"font-size: 11pt;\">Identify opportunities to streamline SDLC processes, tooling, and reporting to improve team efficiency and delivery predictability.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 13pt;\">Required Qualifications &amp; Experience&nbsp;</b><span style=\"font-size: 11pt;\">• 4-5 years of experience in project/program management, with a significant portion managing technical programs for engineering teams.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• Strong working knowledge of SDLC methodologies (Agile/Scrum, Kanban, or hybrid models).&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• Hands-on, day-to-day experience with Atlassian tools (Jira, Confluence), including dashboard and workflow configuration.</span></div><div><span style=\"font-size: 11pt;\">• Demonstrated experience managing stakeholders across product, technology, and senior leadership, including running executive-level updates.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• Proven ability to define, track, and report productivity and delivery metrics (velocity, burndown, cycle time, throughput).&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• Solid grounding in risk identification, tracking, and mitigation for technical programs.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• Demonstrated ability to manage day-to-day program activities independently and proactively, with minimal supervision.&nbsp;</span></div><div><span style=\"font-size: 11pt;\">• Strong written and verbal communication skills; comfortable presenting to senior leadership. </span></div><div><span style=\"font-size: 11pt;\">• Bachelor's degree in Engineering, Computer Science, Business, or a related field.&nbsp;</span></div>","descriptionBodyPlain":"We are looking for a hands-on Project Manager with 4-5 years of experience driving technical programs within engineering teams. The ideal candidate has strong command of SDLC processes, is fluent with Atlassian tooling, and has a track record of managing stakeholders across product, engineering, and senior leadership. This role requires someone who can run day-to-day program management with an agentic, ownership-driven mindset — proactively identifying risks, unblocking teams, and reporting on productivity without needing constant direction. \n\nKey Responsibilities • SDLC & Program Delivery: Plan, manage, and drive execution of technical programs across the full SDLC — from requirements and design through development, testing, release, and post-launch support.\n • Technical Program Management: Own sprint planning, backlog grooming support, release schedules, and cross-team dependency tracking for engineering programs. \n• Atlassian Tooling: Configure, maintain, and drive adoption of Jira, Confluence, and related Atlassian tools for project tracking, workflows, dashboards, and documentation. \n• Stakeholder Management: Partner closely with product managers, engineering leads, and senior leadership to align on priorities, timelines, trade-offs, and status; run steering/status meetings and executive updates.\n • Productivity Reporting: Track, analyze, and report team and program productivity metrics (velocity, cycle time, throughput, sprint predictability) and translate them into actionable insights for leadership.\n • Risk Management: Proactively identify, log, and mitigate program and delivery risks; maintain risk registers and drive timely resolution of blockers and issues. \n• Agentic Program Ops: Independently manage day-to-day program operations — standups, follow-ups, documentation, and coordination — with an agentic, self-driven approach that minimizes hand-holding. \n• Documentation & Reporting: Maintain clear, up-to-date program documentation, RAID logs, roadmaps, and status reports accessible to all stakeholders.\n • Process Improvement: Identify opportunities to streamline SDLC processes, tooling, and reporting to improve team efficiency and delivery predictability. \n\nRequired Qualifications & Experience • 4-5 years of experience in project/program management, with a significant portion managing technical programs for engineering teams. \n• Strong working knowledge of SDLC methodologies (Agile/Scrum, Kanban, or hybrid models). \n• Hands-on, day-to-day experience with Atlassian tools (Jira, Confluence), including dashboard and workflow configuration.\n• Demonstrated experience managing stakeholders across product, technology, and senior leadership, including running executive-level updates. \n• Proven ability to define, track, and report productivity and delivery metrics (velocity, burndown, cycle time, throughput). \n• Solid grounding in risk identification, tracking, and mitigation for technical programs. \n• Demonstrated ability to manage day-to-day program activities independently and proactively, with minimal supervision. \n• Strong written and verbal communication skills; comfortable presenting to senior leadership. \n• Bachelor's degree in Engineering, Computer Science, Business, or a related field. \n","hostedUrl":"https://jobs.lever.co/paytm/9f3726a5-236d-4eff-aae8-f2a56ddb072e","applyUrl":"https://jobs.lever.co/paytm/9f3726a5-236d-4eff-aae8-f2a56ddb072e/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Ahmedabad, Gujarat","team":"Lending Collections","allLocations":["Ahmedabad, Gujarat"]},"createdAt":1776065260383,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Team:\nThe Collections & Credit Risk Recovery team acts as the strategic bridge between creditors and consumers. The team is responsible for managing portfolio health, controlling credit risk across loan buckets, overseeing multi-region collection operations, addressing critical customer escalations, and implementing scalable recovery and repayment strategies across Paytm's digital lending portfolio.\n\nAbout the Role:\nAs a Regional Collections Manager (RCM), you will lead the overall collections performance, portfolio health, and recovery targets for a designated region. You will directly manage a team of Area Collection Managers (ACMs), driving their performance, operational efficiency, and team productivity. This leadership role demands strategic oversight to control flow rates, manage agency ecosystems, handle high-level escalations, and ensure strict adherence to regulatory and compliance guidelines across all areas within the region.\n\nKey Responsibilities & Expectations:\n\n1) Regional Target Ownership: Drive regional collection targets, minimize roll-forwards/flow cases, manage non-starters, and maintain portfolio yield across all delinquency buckets (X-Bucket to Write-Offs).\n2) Team Leadership & ACM Management: Directly manage, mentor, and track the performance of Area Collection Managers (ACMs). Conduct regular weekly/monthly operational reviews to monitor team productivity, field allocation, and target achievement.\n3) Capacity Planning & Resource Allocation: Ensure optimal deployment of internal Collection Executives and external collection agencies (\"Feet on Street\") based on bucket-wise and segment-wise workload distribution across all areas.\n4) Agency & Vendor Ecosystem Management: Oversee onboarding, background verification, audit performance, and empanelment of third-party collection agencies across the region. Define vendor allocation strategies and handle fee/incentive structures.\n5) Training & Capacity Building: Identify regional skill gaps, drive ongoing compliance and soft-skills training for ACMs, CEs, and vendor partners, and continuously evaluate team performance for succession planning.\n\nQualifications & Experience:\n\nExperience: 10+ years of relevant experience in debt collections, recovery operations, and portfolio management within Retail Lending, FinTech, NBFCs, or Banking, with at least 3–5 years in a regional/multi-area leadership role managing managers.\n\nEducation: Graduate degree in any discipline; Post Graduation/MBA in Finance, Operations, or Business Management preferred.\n\nSkills & Competencies Required:\n\n1) Leadership & Team Management: Proven track record of managing multi-tier teams (managing Area Managers who in turn manage field/agency teams).\n2) Strategic & Analytical Mindset: Deep understanding of collection metrics (flow rates, roll-rates, resolution rates, capacity modeling) and data-driven decision-making.\n3) Negotiation & Result Orientation: High-stakes negotiation skills with a relentless focus on target delivery in a fast-paced environment.\n4) Stakeholder & Legal Management: Strong grasp of legal/regulatory frameworks (RBI collection guidelines, repossession protocols, legal notice processes) and experience handling local law enforcement touchpoints.\n5) Communication & Interpersonal Skills: Excellent verbal and written communication skills to liaise effectively with cross-functional leadership, legal teams, external vendors, and regulatory bodies.\n\nWhy Join Us:\nW offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives, and life experiences of our people are celebrated and create a great place to grow, thrive, and belong. Most importantly, for us, Work is Fun!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you. With an enviable ecosystem of 500 million+ registered users, 21 million+ merchants, and massive depth of data, we are in a unique position to democratize credit for deserving consumers and merchants across India. India’s largest digital lending story is brewing here—this is your opportunity to lead it!\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Team:</b></div><div>The Collections &amp; Credit Risk Recovery team acts as the strategic bridge between creditors and consumers. The team is responsible for managing portfolio health, controlling credit risk across loan buckets, overseeing multi-region collection operations, addressing critical customer escalations, and implementing scalable recovery and repayment strategies across Paytm's digital lending portfolio.</div><div><br></div><div><b>About the Role:</b></div><div>As a Regional Collections Manager (RCM), you will lead the overall collections performance, portfolio health, and recovery targets for a designated region. You will directly manage a team of Area Collection Managers (ACMs), driving their performance, operational efficiency, and team productivity. This leadership role demands strategic oversight to control flow rates, manage agency ecosystems, handle high-level escalations, and ensure strict adherence to regulatory and compliance guidelines across all areas within the region.</div><div><br></div><div><b>Key Responsibilities &amp; Expectations:</b></div><div><br></div><div><b>1) Regional Target Ownership:</b> Drive regional collection targets, minimize roll-forwards/flow cases, manage non-starters, and maintain portfolio yield across all delinquency buckets (X-Bucket to Write-Offs).</div><div><b>2) Team Leadership &amp; ACM Management:</b> Directly manage, mentor, and track the performance of Area Collection Managers (ACMs). Conduct regular weekly/monthly operational reviews to monitor team productivity, field allocation, and target achievement.</div><div><b>3) Capacity Planning &amp; Resource Allocation:</b> Ensure optimal deployment of internal Collection Executives and external collection agencies (\"Feet on Street\") based on bucket-wise and segment-wise workload distribution across all areas.</div><div><b>4) Agency &amp; Vendor Ecosystem Management:</b> Oversee onboarding, background verification, audit performance, and empanelment of third-party collection agencies across the region. Define vendor allocation strategies and handle fee/incentive structures.</div><div><b>5) Training &amp; Capacity Building:</b> Identify regional skill gaps, drive ongoing compliance and soft-skills training for ACMs, CEs, and vendor partners, and continuously evaluate team performance for succession planning.</div><div><br></div><div><b>Qualifications &amp; Experience:</b></div><div><br></div><div><b>Experience:</b> 10+ years of relevant experience in debt collections, recovery operations, and portfolio management within Retail Lending, FinTech, NBFCs, or Banking, with at least 3–5 years in a regional/multi-area leadership role managing managers.</div><div><br></div><div><b>Education:</b> Graduate degree in any discipline; Post Graduation/MBA in Finance, Operations, or Business Management preferred.</div><div><br></div><div><b>Skills &amp; Competencies Required:</b></div><div><br></div><div><b>1) Leadership &amp; Team Management:</b> Proven track record of managing multi-tier teams (managing Area Managers who in turn manage field/agency teams).</div><div><b>2) Strategic &amp; Analytical Mindset:</b> Deep understanding of collection metrics (flow rates, roll-rates, resolution rates, capacity modeling) and data-driven decision-making.</div><div><b>3) Negotiation &amp; Result Orientation:</b> High-stakes negotiation skills with a relentless focus on target delivery in a fast-paced environment.</div><div><b>4) Stakeholder &amp; Legal Management:</b> Strong grasp of legal/regulatory frameworks (RBI collection guidelines, repossession protocols, legal notice processes) and experience handling local law enforcement touchpoints.</div><div><b>5)</b>&nbsp;<b>Communication &amp; Interpersonal Skills:</b> Excellent verbal and written communication skills to liaise effectively with cross-functional leadership, legal teams, external vendors, and regulatory bodies.</div><div><br></div><div><b>Why Join Us:</b></div><div>W offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives, and life experiences of our people are celebrated and create a great place to grow, thrive, and belong. Most importantly, for us, Work is Fun!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you. With an enviable ecosystem of 500 million+ registered users, 21 million+ merchants, and massive depth of data, we are in a unique position to democratize credit for deserving consumers and merchants across India. India’s largest digital lending story is brewing here—this is your opportunity to lead it!</div>","id":"e78736f2-8d5a-49bb-88da-4cc5a6561d18","lists":[],"text":"Regional Collections Manager - Senior Manager - Lending Collections","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Team:</b></div><div>The Collections &amp; Credit Risk Recovery team acts as the strategic bridge between creditors and consumers. The team is responsible for managing portfolio health, controlling credit risk across loan buckets, overseeing multi-region collection operations, addressing critical customer escalations, and implementing scalable recovery and repayment strategies across Paytm's digital lending portfolio.</div><div><br></div><div><b>About the Role:</b></div><div>As a Regional Collections Manager (RCM), you will lead the overall collections performance, portfolio health, and recovery targets for a designated region. You will directly manage a team of Area Collection Managers (ACMs), driving their performance, operational efficiency, and team productivity. This leadership role demands strategic oversight to control flow rates, manage agency ecosystems, handle high-level escalations, and ensure strict adherence to regulatory and compliance guidelines across all areas within the region.</div><div><br></div><div><b>Key Responsibilities &amp; Expectations:</b></div><div><br></div><div><b>1) Regional Target Ownership:</b> Drive regional collection targets, minimize roll-forwards/flow cases, manage non-starters, and maintain portfolio yield across all delinquency buckets (X-Bucket to Write-Offs).</div><div><b>2) Team Leadership &amp; ACM Management:</b> Directly manage, mentor, and track the performance of Area Collection Managers (ACMs). Conduct regular weekly/monthly operational reviews to monitor team productivity, field allocation, and target achievement.</div><div><b>3) Capacity Planning &amp; Resource Allocation:</b> Ensure optimal deployment of internal Collection Executives and external collection agencies (\"Feet on Street\") based on bucket-wise and segment-wise workload distribution across all areas.</div><div><b>4) Agency &amp; Vendor Ecosystem Management:</b> Oversee onboarding, background verification, audit performance, and empanelment of third-party collection agencies across the region. Define vendor allocation strategies and handle fee/incentive structures.</div><div><b>5) Training &amp; Capacity Building:</b> Identify regional skill gaps, drive ongoing compliance and soft-skills training for ACMs, CEs, and vendor partners, and continuously evaluate team performance for succession planning.</div><div><br></div><div><b>Qualifications &amp; Experience:</b></div><div><br></div><div><b>Experience:</b> 10+ years of relevant experience in debt collections, recovery operations, and portfolio management within Retail Lending, FinTech, NBFCs, or Banking, with at least 3–5 years in a regional/multi-area leadership role managing managers.</div><div><br></div><div><b>Education:</b> Graduate degree in any discipline; Post Graduation/MBA in Finance, Operations, or Business Management preferred.</div><div><br></div><div><b>Skills &amp; Competencies Required:</b></div><div><br></div><div><b>1) Leadership &amp; Team Management:</b> Proven track record of managing multi-tier teams (managing Area Managers who in turn manage field/agency teams).</div><div><b>2) Strategic &amp; Analytical Mindset:</b> Deep understanding of collection metrics (flow rates, roll-rates, resolution rates, capacity modeling) and data-driven decision-making.</div><div><b>3) Negotiation &amp; Result Orientation:</b> High-stakes negotiation skills with a relentless focus on target delivery in a fast-paced environment.</div><div><b>4) Stakeholder &amp; Legal Management:</b> Strong grasp of legal/regulatory frameworks (RBI collection guidelines, repossession protocols, legal notice processes) and experience handling local law enforcement touchpoints.</div><div><b>5)</b>&nbsp;<b>Communication &amp; Interpersonal Skills:</b> Excellent verbal and written communication skills to liaise effectively with cross-functional leadership, legal teams, external vendors, and regulatory bodies.</div><div><br></div><div><b>Why Join Us:</b></div><div>W offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives, and life experiences of our people are celebrated and create a great place to grow, thrive, and belong. Most importantly, for us, Work is Fun!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you. With an enviable ecosystem of 500 million+ registered users, 21 million+ merchants, and massive depth of data, we are in a unique position to democratize credit for deserving consumers and merchants across India. India’s largest digital lending story is brewing here—this is your opportunity to lead it!</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Team:\nThe Collections & Credit Risk Recovery team acts as the strategic bridge between creditors and consumers. The team is responsible for managing portfolio health, controlling credit risk across loan buckets, overseeing multi-region collection operations, addressing critical customer escalations, and implementing scalable recovery and repayment strategies across Paytm's digital lending portfolio.\n\nAbout the Role:\nAs a Regional Collections Manager (RCM), you will lead the overall collections performance, portfolio health, and recovery targets for a designated region. You will directly manage a team of Area Collection Managers (ACMs), driving their performance, operational efficiency, and team productivity. This leadership role demands strategic oversight to control flow rates, manage agency ecosystems, handle high-level escalations, and ensure strict adherence to regulatory and compliance guidelines across all areas within the region.\n\nKey Responsibilities & Expectations:\n\n1) Regional Target Ownership: Drive regional collection targets, minimize roll-forwards/flow cases, manage non-starters, and maintain portfolio yield across all delinquency buckets (X-Bucket to Write-Offs).\n2) Team Leadership & ACM Management: Directly manage, mentor, and track the performance of Area Collection Managers (ACMs). Conduct regular weekly/monthly operational reviews to monitor team productivity, field allocation, and target achievement.\n3) Capacity Planning & Resource Allocation: Ensure optimal deployment of internal Collection Executives and external collection agencies (\"Feet on Street\") based on bucket-wise and segment-wise workload distribution across all areas.\n4) Agency & Vendor Ecosystem Management: Oversee onboarding, background verification, audit performance, and empanelment of third-party collection agencies across the region. Define vendor allocation strategies and handle fee/incentive structures.\n5) Training & Capacity Building: Identify regional skill gaps, drive ongoing compliance and soft-skills training for ACMs, CEs, and vendor partners, and continuously evaluate team performance for succession planning.\n\nQualifications & Experience:\n\nExperience: 10+ years of relevant experience in debt collections, recovery operations, and portfolio management within Retail Lending, FinTech, NBFCs, or Banking, with at least 3–5 years in a regional/multi-area leadership role managing managers.\n\nEducation: Graduate degree in any discipline; Post Graduation/MBA in Finance, Operations, or Business Management preferred.\n\nSkills & Competencies Required:\n\n1) Leadership & Team Management: Proven track record of managing multi-tier teams (managing Area Managers who in turn manage field/agency teams).\n2) Strategic & Analytical Mindset: Deep understanding of collection metrics (flow rates, roll-rates, resolution rates, capacity modeling) and data-driven decision-making.\n3) Negotiation & Result Orientation: High-stakes negotiation skills with a relentless focus on target delivery in a fast-paced environment.\n4) Stakeholder & Legal Management: Strong grasp of legal/regulatory frameworks (RBI collection guidelines, repossession protocols, legal notice processes) and experience handling local law enforcement touchpoints.\n5) Communication & Interpersonal Skills: Excellent verbal and written communication skills to liaise effectively with cross-functional leadership, legal teams, external vendors, and regulatory bodies.\n\nWhy Join Us:\nW offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives, and life experiences of our people are celebrated and create a great place to grow, thrive, and belong. Most importantly, for us, Work is Fun!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you. With an enviable ecosystem of 500 million+ registered users, 21 million+ merchants, and massive depth of data, we are in a unique position to democratize credit for deserving consumers and merchants across India. India’s largest digital lending story is brewing here—this is your opportunity to lead it!\n","hostedUrl":"https://jobs.lever.co/paytm/e78736f2-8d5a-49bb-88da-4cc5a6561d18","applyUrl":"https://jobs.lever.co/paytm/e78736f2-8d5a-49bb-88da-4cc5a6561d18/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"HR","location":"Mumbai, Maharashtra","team":"HR Business Partner","allLocations":["Mumbai, Maharashtra"]},"createdAt":1791893524615,"descriptionPlain":"About Paytm :\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\n\nAbout the role: This role includes leading the HR Function at the regional level to partner with and advises the business. The HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders, working closely with the business and HR leadership to implement the HR strategy. \n\n\nExpectations/ Requirements :\nValidate and maintain the integrity and accuracy of employee master data throughout the employee lifecycle\nVerification and processing of attendance records.\nCalculation and validation of incentives.\nAccurate tracking and management of employee leave\nEnsure strict policy adherence and maintain legal compliance within the region.\nSupport internal and external audits and investigations by providing required data and documentation.\nHandle employee grievances and manage first-level escalations efficiently, ensuring resolution within the defined Turnaround Time (TAT).\nAct as the primary HR SPOC for all regional leaders and field teams, providing immediate and expert HR support and guidance.\nSupport engagement initiatives and organize/facilitate regional Townhalls and other communication forums.\nManage regional HR trackers and dashboards focused on key metrics such as:\nMonitoring and controlling attrition rates.\nTracking and analysis of attendance trends.\nLogging and managing escalations and resolutions. \n\nSuperpowers/ Skills that will help you succeed in this role :\n1. 4-7years of experience in a core HRBP role.\n2. Must have handled Performance Management.\n3. Should be able to Review developmental plans & their execution for all employees.\n4. Must be able to execute and implement new strategies. Stakeholder Management.\n5. Hands-on with MS Excel, PowerPoint, and presentation skills.7. 8. Hands-on experience in digital tools / HRIS Management.\n\nWhy join us? :   Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times.\n\nCompensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","description":"<div>About Paytm :</div><div><br></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><br></div><div>About the role: This role includes leading the HR Function at the regional level to partner with and advises the business. The HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders, working closely with the business and HR leadership to implement the HR strategy.&nbsp;</div><div><br></div><div><br></div><div>Expectations/ Requirements :</div><div>Validate and maintain the integrity and accuracy of employee master data throughout the employee lifecycle</div><div>Verification and processing of attendance records.</div><div>Calculation and validation of incentives.</div><div>Accurate tracking and management of employee leave</div><div>Ensure strict policy adherence and maintain legal compliance within the region.</div><div>Support internal and external audits and investigations by providing required data and documentation.</div><div>Handle employee grievances and manage first-level escalations efficiently, ensuring resolution within the defined Turnaround Time (TAT).</div><div>Act as the primary HR SPOC for all regional leaders and field teams, providing immediate and expert HR support and guidance.</div><div>Support engagement initiatives and organize/facilitate regional Townhalls and other communication forums.</div><div>Manage regional HR trackers and dashboards focused on key metrics such as:</div><div>Monitoring and controlling attrition rates.</div><div>Tracking and analysis of attendance trends.</div><div>Logging and managing escalations and resolutions.&nbsp;</div><div><br></div><div>Superpowers/ Skills that will help you succeed in this role :</div><div>1. 4-7years of experience in a core HRBP role.</div><div>2. Must have handled Performance Management.</div><div>3. Should be able to Review developmental plans &amp; their execution for all employees.</div><div>4. Must be able to execute and implement new strategies. Stakeholder Management.</div><div>5. Hands-on with MS Excel, PowerPoint, and presentation skills.7. 8. Hands-on experience in digital tools / HRIS Management.</div><div><br></div><div>Why join us? :&nbsp; &nbsp;Merit-based culture that thrives on self-motivated &amp; driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile &amp; democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times.</div><div><br></div><div>Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to <a href=\"http://it.India\">it. India</a>’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","id":"68383554-8eb6-4067-b801-fd474203289f","lists":[],"text":"Regional HRBP","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About Paytm :</div><div><br></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><br></div><div>About the role: This role includes leading the HR Function at the regional level to partner with and advises the business. The HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders, working closely with the business and HR leadership to implement the HR strategy.&nbsp;</div><div><br></div><div><br></div><div>Expectations/ Requirements :</div><div>Validate and maintain the integrity and accuracy of employee master data throughout the employee lifecycle</div><div>Verification and processing of attendance records.</div><div>Calculation and validation of incentives.</div><div>Accurate tracking and management of employee leave</div><div>Ensure strict policy adherence and maintain legal compliance within the region.</div><div>Support internal and external audits and investigations by providing required data and documentation.</div><div>Handle employee grievances and manage first-level escalations efficiently, ensuring resolution within the defined Turnaround Time (TAT).</div><div>Act as the primary HR SPOC for all regional leaders and field teams, providing immediate and expert HR support and guidance.</div><div>Support engagement initiatives and organize/facilitate regional Townhalls and other communication forums.</div><div>Manage regional HR trackers and dashboards focused on key metrics such as:</div><div>Monitoring and controlling attrition rates.</div><div>Tracking and analysis of attendance trends.</div><div>Logging and managing escalations and resolutions.&nbsp;</div><div><br></div><div>Superpowers/ Skills that will help you succeed in this role :</div><div>1. 4-7years of experience in a core HRBP role.</div><div>2. Must have handled Performance Management.</div><div>3. Should be able to Review developmental plans &amp; their execution for all employees.</div><div>4. Must be able to execute and implement new strategies. Stakeholder Management.</div><div>5. Hands-on with MS Excel, PowerPoint, and presentation skills.7. 8. Hands-on experience in digital tools / HRIS Management.</div><div><br></div><div>Why join us? :&nbsp; &nbsp;Merit-based culture that thrives on self-motivated &amp; driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile &amp; democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times.</div><div><br></div><div>Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to <a href=\"http://it.India\">it. India</a>’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>","descriptionBodyPlain":"About Paytm :\n\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\n\nAbout the role: This role includes leading the HR Function at the regional level to partner with and advises the business. The HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders, working closely with the business and HR leadership to implement the HR strategy. \n\n\nExpectations/ Requirements :\nValidate and maintain the integrity and accuracy of employee master data throughout the employee lifecycle\nVerification and processing of attendance records.\nCalculation and validation of incentives.\nAccurate tracking and management of employee leave\nEnsure strict policy adherence and maintain legal compliance within the region.\nSupport internal and external audits and investigations by providing required data and documentation.\nHandle employee grievances and manage first-level escalations efficiently, ensuring resolution within the defined Turnaround Time (TAT).\nAct as the primary HR SPOC for all regional leaders and field teams, providing immediate and expert HR support and guidance.\nSupport engagement initiatives and organize/facilitate regional Townhalls and other communication forums.\nManage regional HR trackers and dashboards focused on key metrics such as:\nMonitoring and controlling attrition rates.\nTracking and analysis of attendance trends.\nLogging and managing escalations and resolutions. \n\nSuperpowers/ Skills that will help you succeed in this role :\n1. 4-7years of experience in a core HRBP role.\n2. Must have handled Performance Management.\n3. Should be able to Review developmental plans & their execution for all employees.\n4. Must be able to execute and implement new strategies. Stakeholder Management.\n5. Hands-on with MS Excel, PowerPoint, and presentation skills.7. 8. Hands-on experience in digital tools / HRIS Management.\n\nWhy join us? :   Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times.\n\nCompensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/68383554-8eb6-4067-b801-fd474203289f","applyUrl":"https://jobs.lever.co/paytm/68383554-8eb6-4067-b801-fd474203289f/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Regulatory Liaison and Compliance","location":"Noida, Uttar Pradesh","team":"Compliance","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1782213625208,"descriptionPlain":"About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout the Team: The Compliance department has five areas of responsibility—identification, monitoring, advisory, reporting and review for the entity with respect to regulations/ laws.\n\n About the role: This role includes managing regulatory compliance for UPI TPAP, BBPS and Digital Lending Business. The role entails advising the  UPI TPAP, BBPS, Digital Lending business units of the relevant regulatory expectations and ensuring timely monitoring and detection of compliance-related issues. The successful candidate will be responsible for individually contributing and ensuring compliance with relevant laws, regulations, and guidelines related primarily to UPI TPAP, BBPS and Digital Lending. The ideal candidate should have experience in relevant domain dealing with RBI and NPCI obligations preferably in a fintech environment, bank and possess strong self-driven skills to manage compliance effectively. \n\nExpectations/ Requirements: \n1) Regulatory Compliance Management and Monitoring: Monitoring and interpreting regulations and guidelines in the domain of UPI TPAP, BBPS and Digital Lending and ensuring compliance with applicable laws, regulations, and guidelines. Provide informed compliance advisory to the internal stakeholders on the applicability of regulatory laws and guidelines. \n2) Policy and Procedure Development: Develop, implement, and maintain compliance policies and procedures ensuring that they are up-to-date. \n3) Regulatory Reporting: Prepare and submit timely and accurate compliance reports to senior management and regulators, as required.\n 4) Compliance Testing/Review and Risk Assessment: Conduct regular compliance review and risk assessments related to UPI TPAP, BBPS and digital lending products, identify potential compliance risks, and implement appropriate risk mitigation measures.\n 5) Training and Awareness: Develop and deliver training programs to employees and relevant stakeholders to enhance compliance awareness. \n6) Relationship Management: Collaborate with cross-functional teams such as legal, risk, operations, and technology to ensure compliance and resolve any compliance-related issues.\n 7) Stay Updated: Stay updated with changes in relevant laws, regulations, and guidelines and proactively implement necessary changes in compliance policies and procedures.\n\n Superpowers/ Skills that will help you succeed in this role:\n\n 1)  Work Experience: 5+ Years of relevant experience in regulatory compliance, preferably in a fintech environment or bank. \n2)  Strong Knowledge: Sound understanding of RBI and NPCI regulations and applicable laws. Understanding of management of compliance function.\n 3)  Analytical Skills: Ability to conduct risk assessments and compliance reviews, analyze complex information, and provide practical and effective compliance solutions.\n4) Attention to Detail: Strong attention to detail and accuracy in compliance monitoring, reporting, and documentation. \n5)  Proactive and Collaborative Approach: Proactive approach to identifying and addressing potential compliance risks and issues in a timely manner. Interpersonal skills and ability to collaborate and work effectively with cross-functional teams, senior management, and regulators.\n 6)  Adaptability: Ability to work independently and as part of a team, ability to adapt to changing regulatory requirements and business needs and implement necessary changes in compliance policies and procedures. \n7)  Ethical Conduct: High level of integrity, professionalism, and ethical conduct in dealing with sensitive and confidential information. \n8)  Proficient in using compliance management software and tools. \n\nEducation: Bachelor’s degree in Finance, Law, Business Administration, or related field. A Master’s degree or professional certification (e.g., CA, CS, CFA, FRM) is preferred. \n\nWhy join us?: \nMerit-based culture that thrives on self-motivated & driven individuals who set out to make a successful career in India’s fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. \n\nCompensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. \n","description":"<div><b>About Paytm</b>: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. </div><div><br></div><div><b>About the Team</b>: The Compliance department has five areas of responsibility—identification, monitoring, advisory, reporting and review for the entity with respect to regulations/ laws.</div><div><br></div><div>&nbsp;<b>About the role</b>: This role includes managing regulatory compliance for UPI TPAP, BBPS and Digital Lending Business. The role entails advising the&nbsp; UPI TPAP, BBPS, Digital Lending business units of the relevant regulatory expectations and ensuring timely monitoring and detection of compliance-related issues. The successful candidate will be responsible for individually contributing and ensuring compliance with relevant laws, regulations, and guidelines related primarily to UPI TPAP, BBPS and Digital Lending. The ideal candidate should have experience in relevant domain dealing with RBI and NPCI obligations preferably in a fintech environment, bank and possess strong self-driven skills to manage compliance effectively. </div><div><br></div><div><b>Expectations/ Requirements:</b>&nbsp;</div><div>1) Regulatory Compliance Management and Monitoring: Monitoring and interpreting regulations and guidelines in the domain of UPI TPAP, BBPS and Digital Lending and ensuring compliance with applicable laws, regulations, and guidelines. Provide informed compliance advisory to the internal stakeholders on the applicability of regulatory laws and guidelines. </div><div>2) Policy and Procedure Development: Develop, implement, and maintain compliance policies and procedures ensuring that they are up-to-date. </div><div>3) Regulatory Reporting: Prepare and submit timely and accurate compliance reports to senior management and regulators, as required.</div><div> 4) Compliance Testing/Review and Risk Assessment: Conduct regular compliance review and risk assessments related to UPI TPAP, BBPS and digital lending products, identify potential compliance risks, and implement appropriate risk mitigation measures.</div><div> 5) Training and Awareness: Develop and deliver training programs to employees and relevant stakeholders to enhance compliance awareness. </div><div>6) Relationship Management: Collaborate with cross-functional teams such as legal, risk, operations, and technology to ensure compliance and resolve any compliance-related issues.</div><div> 7) Stay Updated: Stay updated with changes in relevant laws, regulations, and guidelines and proactively implement necessary changes in compliance policies and procedures.</div><div><br></div><div>&nbsp;<b>Superpowers/ Skills that will help you succeed in this role:</b></div><div><br></div><div> 1)&nbsp; Work Experience: 5+ Years of relevant experience in regulatory compliance, preferably in a fintech environment or bank. </div><div>2)&nbsp; Strong Knowledge: Sound understanding of RBI and NPCI regulations and applicable laws. Understanding of management of compliance function.</div><div> 3)&nbsp; Analytical Skills: Ability to conduct risk assessments and compliance reviews, analyze complex information, and provide practical and effective compliance solutions.</div><div>4)&nbsp;Attention to Detail: Strong attention to detail and accuracy in compliance monitoring, reporting, and documentation. </div><div>5)&nbsp; Proactive and Collaborative Approach: Proactive approach to identifying and addressing potential compliance risks and issues in a timely manner. Interpersonal skills and ability to collaborate and work effectively with cross-functional teams, senior management, and regulators.</div><div> 6)&nbsp; Adaptability: Ability to work independently and as part of a team, ability to adapt to changing regulatory requirements and business needs and implement necessary changes in compliance policies and procedures. </div><div>7)&nbsp; Ethical Conduct: High level of integrity, professionalism, and ethical conduct in dealing with sensitive and confidential information. </div><div>8)&nbsp; Proficient in using compliance management software and tools. </div><div><br></div><div><b>Education</b>: Bachelor’s degree in Finance, Law, Business Administration, or related field. A Master’s degree or professional certification (e.g., CA, CS, CFA, FRM) is preferred. </div><div><br></div><div><b>Why join us?</b>: </div><div>Merit-based culture that thrives on self-motivated &amp; driven individuals who set out to make a successful career in India’s fastest-growing Fintech Organization. Agile &amp; democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. </div><div><br></div><div><b>Compensation</b>: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it.&nbsp;</div>","id":"2aee5204-aade-4cf3-9f9e-9d6b8dfc3d20","lists":[],"text":"Regulatory Compliance- Manager","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b>: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. </div><div><br></div><div><b>About the Team</b>: The Compliance department has five areas of responsibility—identification, monitoring, advisory, reporting and review for the entity with respect to regulations/ laws.</div><div><br></div><div>&nbsp;<b>About the role</b>: This role includes managing regulatory compliance for UPI TPAP, BBPS and Digital Lending Business. The role entails advising the&nbsp; UPI TPAP, BBPS, Digital Lending business units of the relevant regulatory expectations and ensuring timely monitoring and detection of compliance-related issues. The successful candidate will be responsible for individually contributing and ensuring compliance with relevant laws, regulations, and guidelines related primarily to UPI TPAP, BBPS and Digital Lending. The ideal candidate should have experience in relevant domain dealing with RBI and NPCI obligations preferably in a fintech environment, bank and possess strong self-driven skills to manage compliance effectively. </div><div><br></div><div><b>Expectations/ Requirements:</b>&nbsp;</div><div>1) Regulatory Compliance Management and Monitoring: Monitoring and interpreting regulations and guidelines in the domain of UPI TPAP, BBPS and Digital Lending and ensuring compliance with applicable laws, regulations, and guidelines. Provide informed compliance advisory to the internal stakeholders on the applicability of regulatory laws and guidelines. </div><div>2) Policy and Procedure Development: Develop, implement, and maintain compliance policies and procedures ensuring that they are up-to-date. </div><div>3) Regulatory Reporting: Prepare and submit timely and accurate compliance reports to senior management and regulators, as required.</div><div> 4) Compliance Testing/Review and Risk Assessment: Conduct regular compliance review and risk assessments related to UPI TPAP, BBPS and digital lending products, identify potential compliance risks, and implement appropriate risk mitigation measures.</div><div> 5) Training and Awareness: Develop and deliver training programs to employees and relevant stakeholders to enhance compliance awareness. </div><div>6) Relationship Management: Collaborate with cross-functional teams such as legal, risk, operations, and technology to ensure compliance and resolve any compliance-related issues.</div><div> 7) Stay Updated: Stay updated with changes in relevant laws, regulations, and guidelines and proactively implement necessary changes in compliance policies and procedures.</div><div><br></div><div>&nbsp;<b>Superpowers/ Skills that will help you succeed in this role:</b></div><div><br></div><div> 1)&nbsp; Work Experience: 5+ Years of relevant experience in regulatory compliance, preferably in a fintech environment or bank. </div><div>2)&nbsp; Strong Knowledge: Sound understanding of RBI and NPCI regulations and applicable laws. Understanding of management of compliance function.</div><div> 3)&nbsp; Analytical Skills: Ability to conduct risk assessments and compliance reviews, analyze complex information, and provide practical and effective compliance solutions.</div><div>4)&nbsp;Attention to Detail: Strong attention to detail and accuracy in compliance monitoring, reporting, and documentation. </div><div>5)&nbsp; Proactive and Collaborative Approach: Proactive approach to identifying and addressing potential compliance risks and issues in a timely manner. Interpersonal skills and ability to collaborate and work effectively with cross-functional teams, senior management, and regulators.</div><div> 6)&nbsp; Adaptability: Ability to work independently and as part of a team, ability to adapt to changing regulatory requirements and business needs and implement necessary changes in compliance policies and procedures. </div><div>7)&nbsp; Ethical Conduct: High level of integrity, professionalism, and ethical conduct in dealing with sensitive and confidential information. </div><div>8)&nbsp; Proficient in using compliance management software and tools. </div><div><br></div><div><b>Education</b>: Bachelor’s degree in Finance, Law, Business Administration, or related field. A Master’s degree or professional certification (e.g., CA, CS, CFA, FRM) is preferred. </div><div><br></div><div><b>Why join us?</b>: </div><div>Merit-based culture that thrives on self-motivated &amp; driven individuals who set out to make a successful career in India’s fastest-growing Fintech Organization. Agile &amp; democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. </div><div><br></div><div><b>Compensation</b>: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it.&nbsp;</div>","descriptionBodyPlain":"About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout the Team: The Compliance department has five areas of responsibility—identification, monitoring, advisory, reporting and review for the entity with respect to regulations/ laws.\n\n About the role: This role includes managing regulatory compliance for UPI TPAP, BBPS and Digital Lending Business. The role entails advising the  UPI TPAP, BBPS, Digital Lending business units of the relevant regulatory expectations and ensuring timely monitoring and detection of compliance-related issues. The successful candidate will be responsible for individually contributing and ensuring compliance with relevant laws, regulations, and guidelines related primarily to UPI TPAP, BBPS and Digital Lending. The ideal candidate should have experience in relevant domain dealing with RBI and NPCI obligations preferably in a fintech environment, bank and possess strong self-driven skills to manage compliance effectively. \n\nExpectations/ Requirements: \n1) Regulatory Compliance Management and Monitoring: Monitoring and interpreting regulations and guidelines in the domain of UPI TPAP, BBPS and Digital Lending and ensuring compliance with applicable laws, regulations, and guidelines. Provide informed compliance advisory to the internal stakeholders on the applicability of regulatory laws and guidelines. \n2) Policy and Procedure Development: Develop, implement, and maintain compliance policies and procedures ensuring that they are up-to-date. \n3) Regulatory Reporting: Prepare and submit timely and accurate compliance reports to senior management and regulators, as required.\n 4) Compliance Testing/Review and Risk Assessment: Conduct regular compliance review and risk assessments related to UPI TPAP, BBPS and digital lending products, identify potential compliance risks, and implement appropriate risk mitigation measures.\n 5) Training and Awareness: Develop and deliver training programs to employees and relevant stakeholders to enhance compliance awareness. \n6) Relationship Management: Collaborate with cross-functional teams such as legal, risk, operations, and technology to ensure compliance and resolve any compliance-related issues.\n 7) Stay Updated: Stay updated with changes in relevant laws, regulations, and guidelines and proactively implement necessary changes in compliance policies and procedures.\n\n Superpowers/ Skills that will help you succeed in this role:\n\n 1)  Work Experience: 5+ Years of relevant experience in regulatory compliance, preferably in a fintech environment or bank. \n2)  Strong Knowledge: Sound understanding of RBI and NPCI regulations and applicable laws. Understanding of management of compliance function.\n 3)  Analytical Skills: Ability to conduct risk assessments and compliance reviews, analyze complex information, and provide practical and effective compliance solutions.\n4) Attention to Detail: Strong attention to detail and accuracy in compliance monitoring, reporting, and documentation. \n5)  Proactive and Collaborative Approach: Proactive approach to identifying and addressing potential compliance risks and issues in a timely manner. Interpersonal skills and ability to collaborate and work effectively with cross-functional teams, senior management, and regulators.\n 6)  Adaptability: Ability to work independently and as part of a team, ability to adapt to changing regulatory requirements and business needs and implement necessary changes in compliance policies and procedures. \n7)  Ethical Conduct: High level of integrity, professionalism, and ethical conduct in dealing with sensitive and confidential information. \n8)  Proficient in using compliance management software and tools. \n\nEducation: Bachelor’s degree in Finance, Law, Business Administration, or related field. A Master’s degree or professional certification (e.g., CA, CS, CFA, FRM) is preferred. \n\nWhy join us?: \nMerit-based culture that thrives on self-motivated & driven individuals who set out to make a successful career in India’s fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. \n\nCompensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. \n","hostedUrl":"https://jobs.lever.co/paytm/2aee5204-aade-4cf3-9f9e-9d6b8dfc3d20","applyUrl":"https://jobs.lever.co/paytm/2aee5204-aade-4cf3-9f9e-9d6b8dfc3d20/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Noida, Uttar Pradesh","team":"Insurance","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1789640927908,"descriptionPlain":"Role Summary:\nThe Relationship Manager is responsible for the direct sale of health insurance to customers within an assigned market territory in Delhi NCR. The role sources business across three parallel channels — the Paytm Merchant base, open-market prospecting, and customer referrals — and owns the end-to-end customer journey, from the first conversation through to policy issuance.\n\n This is a field-based role carrying an individual sales target. The incumbent is expected to actively cover the assigned territory, cultivate merchant relationships, conduct structured needs-based conversations, address customer objections, close cases, and support the customer through documentation, medical examinations, and final issuance. \n\n\n\nKey Responsibilities:\nEngage Paytm Merchants within the assigned territory to introduce health insurance offerings and develop relationships through consistent, repeated interactions.\n Independently prospect in the open market across individuals, families, salaried professionals, and small business owners to generate new business. \nSystematically generate referrals from issued customers, engaged merchants, and personal networks, ensuring a referral request accompanies every policy delivery. \nConduct a thorough needs analysis for each prospect and recommend the most appropriate product from the approved insurer panel. \nManage customer objections effectively, close cases, and ensure complete and accurate documentation is collected at the point of sale. \nMinimise free-look cancellations by ensuring customers purchase products that genuinely meet their needs and that they fully understand. \n\nPre Requisites:\nMinimum of one year of experience in Health Insurance or General Insurance.\n Prior experience in Direct Sales is mandatory. \nGraduate degree in any discipline (minimum qualification).\n Strong communication, interpersonal, and relationship-building skills. Local candidate with an established presence in, and understanding of, the Delhi NCR market and community.\n Demonstrated comfort with field sales, customer acquisition, lead generation, and regular market visits. Ownership of a two-wheeler and willingness to undertake daily field travel.\n","description":"<div>Role Summary:</div><div>The Relationship Manager is responsible for the direct sale of health insurance to customers within an assigned market territory in Delhi NCR. The role sources business across three parallel channels — the Paytm Merchant base, open-market prospecting, and customer referrals — and owns the end-to-end customer journey, from the first conversation through to policy issuance.</div><div><br></div><div> This is a field-based role carrying an individual sales target. The incumbent is expected to actively cover the assigned territory, cultivate merchant relationships, conduct structured needs-based conversations, address customer objections, close cases, and support the customer through documentation, medical examinations, and final issuance. </div><div><br></div><div><br></div><div><br></div><div>Key Responsibilities:</div><div>Engage Paytm Merchants within the assigned territory to introduce health insurance offerings and develop relationships through consistent, repeated interactions.</div><div> Independently prospect in the open market across individuals, families, salaried professionals, and small business owners to generate new business. </div><div>Systematically generate referrals from issued customers, engaged merchants, and personal networks, ensuring a referral request accompanies every policy delivery. </div><div>Conduct a thorough needs analysis for each prospect and recommend the most appropriate product from the approved insurer panel. </div><div>Manage customer objections effectively, close cases, and ensure complete and accurate documentation is collected at the point of sale. </div><div>Minimise free-look cancellations by ensuring customers purchase products that genuinely meet their needs and that they fully understand. </div><div><br></div><div>Pre Requisites:</div><div>Minimum of one year of experience in Health Insurance or General Insurance.</div><div> Prior experience in Direct Sales is mandatory. </div><div>Graduate degree in any discipline (minimum qualification).</div><div> Strong communication, interpersonal, and relationship-building skills. Local candidate with an established presence in, and understanding of, the Delhi NCR market and community.</div><div> Demonstrated comfort with field sales, customer acquisition, lead generation, and regular market visits. Ownership of a two-wheeler and willingness to undertake daily field travel.</div>","id":"dbe8bea9-f0bd-4ab3-a403-97828bcff9a3","lists":[],"text":"Relationship Manager - Field Sales (PIBL)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Role Summary:</div><div>The Relationship Manager is responsible for the direct sale of health insurance to customers within an assigned market territory in Delhi NCR. The role sources business across three parallel channels — the Paytm Merchant base, open-market prospecting, and customer referrals — and owns the end-to-end customer journey, from the first conversation through to policy issuance.</div><div><br></div><div> This is a field-based role carrying an individual sales target. The incumbent is expected to actively cover the assigned territory, cultivate merchant relationships, conduct structured needs-based conversations, address customer objections, close cases, and support the customer through documentation, medical examinations, and final issuance. </div><div><br></div><div><br></div><div><br></div><div>Key Responsibilities:</div><div>Engage Paytm Merchants within the assigned territory to introduce health insurance offerings and develop relationships through consistent, repeated interactions.</div><div> Independently prospect in the open market across individuals, families, salaried professionals, and small business owners to generate new business. </div><div>Systematically generate referrals from issued customers, engaged merchants, and personal networks, ensuring a referral request accompanies every policy delivery. </div><div>Conduct a thorough needs analysis for each prospect and recommend the most appropriate product from the approved insurer panel. </div><div>Manage customer objections effectively, close cases, and ensure complete and accurate documentation is collected at the point of sale. </div><div>Minimise free-look cancellations by ensuring customers purchase products that genuinely meet their needs and that they fully understand. </div><div><br></div><div>Pre Requisites:</div><div>Minimum of one year of experience in Health Insurance or General Insurance.</div><div> Prior experience in Direct Sales is mandatory. </div><div>Graduate degree in any discipline (minimum qualification).</div><div> Strong communication, interpersonal, and relationship-building skills. Local candidate with an established presence in, and understanding of, the Delhi NCR market and community.</div><div> Demonstrated comfort with field sales, customer acquisition, lead generation, and regular market visits. Ownership of a two-wheeler and willingness to undertake daily field travel.</div>","descriptionBodyPlain":"Role Summary:\nThe Relationship Manager is responsible for the direct sale of health insurance to customers within an assigned market territory in Delhi NCR. The role sources business across three parallel channels — the Paytm Merchant base, open-market prospecting, and customer referrals — and owns the end-to-end customer journey, from the first conversation through to policy issuance.\n\n This is a field-based role carrying an individual sales target. The incumbent is expected to actively cover the assigned territory, cultivate merchant relationships, conduct structured needs-based conversations, address customer objections, close cases, and support the customer through documentation, medical examinations, and final issuance. \n\n\n\nKey Responsibilities:\nEngage Paytm Merchants within the assigned territory to introduce health insurance offerings and develop relationships through consistent, repeated interactions.\n Independently prospect in the open market across individuals, families, salaried professionals, and small business owners to generate new business. \nSystematically generate referrals from issued customers, engaged merchants, and personal networks, ensuring a referral request accompanies every policy delivery. \nConduct a thorough needs analysis for each prospect and recommend the most appropriate product from the approved insurer panel. \nManage customer objections effectively, close cases, and ensure complete and accurate documentation is collected at the point of sale. \nMinimise free-look cancellations by ensuring customers purchase products that genuinely meet their needs and that they fully understand. \n\nPre Requisites:\nMinimum of one year of experience in Health Insurance or General Insurance.\n Prior experience in Direct Sales is mandatory. \nGraduate degree in any discipline (minimum qualification).\n Strong communication, interpersonal, and relationship-building skills. Local candidate with an established presence in, and understanding of, the Delhi NCR market and community.\n Demonstrated comfort with field sales, customer acquisition, lead generation, and regular market visits. Ownership of a two-wheeler and willingness to undertake daily field travel.\n","hostedUrl":"https://jobs.lever.co/paytm/dbe8bea9-f0bd-4ab3-a403-97828bcff9a3","applyUrl":"https://jobs.lever.co/paytm/dbe8bea9-f0bd-4ab3-a403-97828bcff9a3/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Sales","location":"Mumbai, Maharashtra","team":"Paytm Money","allLocations":["Mumbai, Maharashtra"]},"createdAt":1784892238281,"descriptionPlain":"Job Description:\nRole: Relationship Manager – MTF HNI Segment\n\nObjective of the Role\n\nDrive growth, acquire new customers, activation, and retention of HNI MTF clients by building strong relationships, improving engagement, and increasing capital deployment across the MTF book.\n\nKey Responsibilities\n1. HNI Client Engagement\nOwn a portfolio of HNI MTF clients\nDrive regular engagement through calls, messages, and structured outreach\nEducate clients on MTF usage, leverage opportunities, and platform features\n2. Revenue & Book Expansion\nIncrease MTF utilization among assigned clients\nIdentify upsell opportunities across equity + MTF\nImprove wallet share per client\n3. Activation & Retention\nReactivate dormant HNI users\nReduce churn in high-value segments\nEnsure consistent usage of MTF facility\n4. Relationship Management\nAct as single point of contact for assigned HNI users\nResolve queries in coordination with support/product teams\nBuild trust and long-term engagement\n5. Market Intelligence\nGather user feedback and competitive insights\nShare patterns from HNI cohort behavior with product/growth teams\n\nDesired Profile\nExperience in brokerage, wealth management, or trading platforms preferred\nStrong communication and persuasion skills\nComfort with high-frequency client interaction\nExecution-focused and target-driven mindset\n\nKPIs for Success\nIncrease in MTF activation rate among HNI users\nAcquire new HNI customers\nGrowth in average book size per HNI client\nImprovement in retention / reduced churn in HNI cohort\nRevenue contribution from managed cohort\n\nCompetitors : Angel One, Upstox, HDFC securities, ICICI securities, Axis Securities, Zerodha, Groww, Motilal, Coin DCX, and similar companies.\n","description":"<div><b>Job Description:</b></div><div>Role: Relationship Manager – MTF HNI Segment</div><div><br></div><div>Objective of the Role</div><div><br></div><div>Drive growth, acquire new customers, activation, and retention of HNI MTF clients by building strong relationships, improving engagement, and increasing capital deployment across the MTF book.</div><div><br></div><div>Key Responsibilities</div><div><b>1. HNI Client Engagement</b></div><div>Own a portfolio of HNI MTF clients</div><div>Drive regular engagement through calls, messages, and structured outreach</div><div>Educate clients on MTF usage, leverage opportunities, and platform features</div><div><b>2. Revenue &amp; Book Expansion</b></div><div>Increase MTF utilization among assigned clients</div><div>Identify upsell opportunities across equity + MTF</div><div>Improve wallet share per client</div><div><b>3. Activation &amp; Retention</b></div><div>Reactivate dormant HNI users</div><div>Reduce churn in high-value segments</div><div>Ensure consistent usage of MTF facility</div><div><b>4. Relationship Management</b></div><div>Act as single point of contact for assigned HNI users</div><div>Resolve queries in coordination with support/product teams</div><div>Build trust and long-term engagement</div><div><b>5. Market Intelligence</b></div><div>Gather user feedback and competitive insights</div><div>Share patterns from HNI cohort behavior with product/growth teams</div><div><br></div><div>Desired Profile</div><div>Experience in brokerage, wealth management, or trading platforms preferred</div><div>Strong communication and persuasion skills</div><div>Comfort with high-frequency client interaction</div><div>Execution-focused and target-driven mindset</div><div><br></div><div>KPIs for Success</div><div>Increase in MTF activation rate among HNI users</div><div>Acquire new HNI customers</div><div>Growth in average book size per HNI client</div><div>Improvement in retention / reduced churn in HNI cohort</div><div>Revenue contribution from managed cohort</div><div><br></div><div>Competitors : Angel One, Upstox, HDFC securities, ICICI securities, Axis Securities, Zerodha, Groww, Motilal, Coin DCX, and similar companies.</div>","id":"0c8e02de-6720-4e2c-9742-aa4f35ec8327","lists":[],"text":"Relationship Manager - HNI Customers - Paytm Money Ltd","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Job Description:</b></div><div>Role: Relationship Manager – MTF HNI Segment</div><div><br></div><div>Objective of the Role</div><div><br></div><div>Drive growth, acquire new customers, activation, and retention of HNI MTF clients by building strong relationships, improving engagement, and increasing capital deployment across the MTF book.</div><div><br></div><div>Key Responsibilities</div><div><b>1. HNI Client Engagement</b></div><div>Own a portfolio of HNI MTF clients</div><div>Drive regular engagement through calls, messages, and structured outreach</div><div>Educate clients on MTF usage, leverage opportunities, and platform features</div><div><b>2. Revenue &amp; Book Expansion</b></div><div>Increase MTF utilization among assigned clients</div><div>Identify upsell opportunities across equity + MTF</div><div>Improve wallet share per client</div><div><b>3. Activation &amp; Retention</b></div><div>Reactivate dormant HNI users</div><div>Reduce churn in high-value segments</div><div>Ensure consistent usage of MTF facility</div><div><b>4. Relationship Management</b></div><div>Act as single point of contact for assigned HNI users</div><div>Resolve queries in coordination with support/product teams</div><div>Build trust and long-term engagement</div><div><b>5. Market Intelligence</b></div><div>Gather user feedback and competitive insights</div><div>Share patterns from HNI cohort behavior with product/growth teams</div><div><br></div><div>Desired Profile</div><div>Experience in brokerage, wealth management, or trading platforms preferred</div><div>Strong communication and persuasion skills</div><div>Comfort with high-frequency client interaction</div><div>Execution-focused and target-driven mindset</div><div><br></div><div>KPIs for Success</div><div>Increase in MTF activation rate among HNI users</div><div>Acquire new HNI customers</div><div>Growth in average book size per HNI client</div><div>Improvement in retention / reduced churn in HNI cohort</div><div>Revenue contribution from managed cohort</div><div><br></div><div>Competitors : Angel One, Upstox, HDFC securities, ICICI securities, Axis Securities, Zerodha, Groww, Motilal, Coin DCX, and similar companies.</div>","descriptionBodyPlain":"Job Description:\nRole: Relationship Manager – MTF HNI Segment\n\nObjective of the Role\n\nDrive growth, acquire new customers, activation, and retention of HNI MTF clients by building strong relationships, improving engagement, and increasing capital deployment across the MTF book.\n\nKey Responsibilities\n1. HNI Client Engagement\nOwn a portfolio of HNI MTF clients\nDrive regular engagement through calls, messages, and structured outreach\nEducate clients on MTF usage, leverage opportunities, and platform features\n2. Revenue & Book Expansion\nIncrease MTF utilization among assigned clients\nIdentify upsell opportunities across equity + MTF\nImprove wallet share per client\n3. Activation & Retention\nReactivate dormant HNI users\nReduce churn in high-value segments\nEnsure consistent usage of MTF facility\n4. Relationship Management\nAct as single point of contact for assigned HNI users\nResolve queries in coordination with support/product teams\nBuild trust and long-term engagement\n5. Market Intelligence\nGather user feedback and competitive insights\nShare patterns from HNI cohort behavior with product/growth teams\n\nDesired Profile\nExperience in brokerage, wealth management, or trading platforms preferred\nStrong communication and persuasion skills\nComfort with high-frequency client interaction\nExecution-focused and target-driven mindset\n\nKPIs for Success\nIncrease in MTF activation rate among HNI users\nAcquire new HNI customers\nGrowth in average book size per HNI client\nImprovement in retention / reduced churn in HNI cohort\nRevenue contribution from managed cohort\n\nCompetitors : Angel One, Upstox, HDFC securities, ICICI securities, Axis Securities, Zerodha, Groww, Motilal, Coin DCX, and similar companies.\n","hostedUrl":"https://jobs.lever.co/paytm/0c8e02de-6720-4e2c-9742-aa4f35ec8327","applyUrl":"https://jobs.lever.co/paytm/0c8e02de-6720-4e2c-9742-aa4f35ec8327/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Enabling","location":"Noida, Uttar Pradesh","team":"Travel","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1781246273286,"descriptionPlain":"About Paytm \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout the Team:\nPaytm Travel is building a seamless travel booking ecosystem . We are looking for a Revenue Manager to drive growth, pricing strategy, profitability, and customer retention across travel categories.\n\nAbout the Role:\nOwn revenue, GMV, pricing, and profitability metrics for the Travel business.\nDrive growth through pricing optimization, promotional strategies, customer retention initiatives, and data-driven decision-making.\n\nKey Responsibilities:\n- Own Revenue, GMV, Margin, and P&L metrics for Travel.\n- Develop pricing and promotional strategies to improve bookings and profitability.\n- Monitor conversion, retention, and customer lifetime value (LTV).\n- Conduct business analysis to identify growth opportunities and revenue leakages.\n- Drive A/B testing and growth experiments.\n- Partner with Product, Marketing, Analytics, and Supply teams to improve business performance.\n- Build dashboards and present business insights to leadership.Ideal \n\nCandidate Profile:5–8 years of experience in Revenue Management, Growth, Category Management, or Business Analytics.\n\nPreferred Qualification:\n- Experience in Travel, OTA, E-commerce, or Consumer Internet businesses.\n- Strong understanding of pricing, demand forecasting, profitability, and customer retenstion.\n- Strong analytical and stakeholder management capabilities.\n","description":"<div><b>About Paytm </b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</div><div><br></div><div><b>About the Team:</b></div><div>Paytm Travel is building a seamless travel booking ecosystem . We are looking for a Revenue Manager to drive growth, pricing strategy, profitability, and customer retention across travel categories.</div><div><br></div><div><b>About the Role:</b></div><div>Own revenue, GMV, pricing, and profitability metrics for the Travel business.</div><div>Drive growth through pricing optimization, promotional strategies, customer retention initiatives, and data-driven decision-making.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>- Own Revenue, GMV, Margin, and P&amp;L metrics for Travel.</div><div>- Develop pricing and promotional strategies to improve bookings and profitability.</div><div>- Monitor conversion, retention, and customer lifetime value (LTV).</div><div>- Conduct business analysis to identify growth opportunities and revenue leakages.</div><div>- Drive A/B testing and growth experiments.</div><div>- Partner with Product, Marketing, Analytics, and Supply teams to improve business performance.</div><div>- Build dashboards and present business insights to leadership.Ideal </div><div><br></div><div>Candidate Profile:5–8 years of experience in Revenue Management, Growth, Category Management, or Business Analytics.</div><div><br></div><div><b>Preferred Qualification:</b></div><div>- Experience in Travel, OTA, E-commerce, or Consumer Internet businesses.</div><div>- Strong understanding of pricing, demand forecasting, profitability, and customer retenstion.</div><div>- Strong analytical and stakeholder management capabilities.</div>","id":"12c936fe-3718-42c4-b9d6-5c48a3b54e17","lists":[],"text":"Revenue Manager","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm </b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</div><div><br></div><div><b>About the Team:</b></div><div>Paytm Travel is building a seamless travel booking ecosystem . We are looking for a Revenue Manager to drive growth, pricing strategy, profitability, and customer retention across travel categories.</div><div><br></div><div><b>About the Role:</b></div><div>Own revenue, GMV, pricing, and profitability metrics for the Travel business.</div><div>Drive growth through pricing optimization, promotional strategies, customer retention initiatives, and data-driven decision-making.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>- Own Revenue, GMV, Margin, and P&amp;L metrics for Travel.</div><div>- Develop pricing and promotional strategies to improve bookings and profitability.</div><div>- Monitor conversion, retention, and customer lifetime value (LTV).</div><div>- Conduct business analysis to identify growth opportunities and revenue leakages.</div><div>- Drive A/B testing and growth experiments.</div><div>- Partner with Product, Marketing, Analytics, and Supply teams to improve business performance.</div><div>- Build dashboards and present business insights to leadership.Ideal </div><div><br></div><div>Candidate Profile:5–8 years of experience in Revenue Management, Growth, Category Management, or Business Analytics.</div><div><br></div><div><b>Preferred Qualification:</b></div><div>- Experience in Travel, OTA, E-commerce, or Consumer Internet businesses.</div><div>- Strong understanding of pricing, demand forecasting, profitability, and customer retenstion.</div><div>- Strong analytical and stakeholder management capabilities.</div>","descriptionBodyPlain":"About Paytm \nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. \n\nAbout the Team:\nPaytm Travel is building a seamless travel booking ecosystem . We are looking for a Revenue Manager to drive growth, pricing strategy, profitability, and customer retention across travel categories.\n\nAbout the Role:\nOwn revenue, GMV, pricing, and profitability metrics for the Travel business.\nDrive growth through pricing optimization, promotional strategies, customer retention initiatives, and data-driven decision-making.\n\nKey Responsibilities:\n- Own Revenue, GMV, Margin, and P&L metrics for Travel.\n- Develop pricing and promotional strategies to improve bookings and profitability.\n- Monitor conversion, retention, and customer lifetime value (LTV).\n- Conduct business analysis to identify growth opportunities and revenue leakages.\n- Drive A/B testing and growth experiments.\n- Partner with Product, Marketing, Analytics, and Supply teams to improve business performance.\n- Build dashboards and present business insights to leadership.Ideal \n\nCandidate Profile:5–8 years of experience in Revenue Management, Growth, Category Management, or Business Analytics.\n\nPreferred Qualification:\n- Experience in Travel, OTA, E-commerce, or Consumer Internet businesses.\n- Strong understanding of pricing, demand forecasting, profitability, and customer retenstion.\n- Strong analytical and stakeholder management capabilities.\n","hostedUrl":"https://jobs.lever.co/paytm/12c936fe-3718-42c4-b9d6-5c48a3b54e17","applyUrl":"https://jobs.lever.co/paytm/12c936fe-3718-42c4-b9d6-5c48a3b54e17/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Bangalore, Karnataka","team":"Lending","allLocations":["Bangalore, Karnataka","Noida, Uttar Pradesh","Gurugram, Haryana"]},"createdAt":1788249899389,"descriptionPlain":"About Us: \nPaytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.\n\nAbout the Team:\nThe Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults.\n\nAbout the Role:\nWe are seeking a detail-oriented Credit Analyst to join our risk management team. The ideal candidate will be responsible for implementing credit risk policies, optimizing risk policies, and ensuring compliance with regulatory requirements. You will work closely with data scientists, product managers, and credit teams to enhance our underwriting models and decisioning frameworks.\n\nKey Responsibilities:\n* Analyze credit risk across various products, including merchant and personal loans, postpaid.\n* Liaison with the business team to understand the credit risk policies and implement the same on platform.\n* Implement the credit risk policies on our proprietary platform.\n* Monitor performance of credit risk policies. Share feedback with product and Policy team what's working well and what needs improvement. \n* Utilize alternative data sources, machine learning models, and traditional credit assessment techniques to enhance risk evaluation.\n* Conduct testing and scenario analysis to measure policy resilience.\n* Monitor key risk indicators (KRIs) and provide actionable insights to management.\n* Ensure compliance with regulatory guidelines and internal risk policies.\n* Collaborate with product and technology teams to integrate risk- based decision-making into lending processes.\n\nRequirements:\n* 1-3 years of experience, preferably in a fintech or banking environment.\n* Proficiency in SQL, Python, for data analysis and manipulation.\n* Excellent analytical, problem-solving, and communication skills.\n* Ability to work in a fast-paced, dynamic environment and collaborate across teams.\n* Education qualification: B.Tech- NIT/BITS or any other reputed  institutions\n \nWhy Join us?\nBragging rights to be behind the largest fintech lending play in India.\nA fun, energetic and a once-in-a-lifetime environment that enables you to achieve your best possible outcome in your career.\nCompensation: If you are the right fit, we believe in creating wealth for you\n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you.\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n\n","description":"<div><b style=\"font-size: 16px;\">About Us:&nbsp;</b></div><div><span style=\"font-size: 16px;\">Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Team:</b></div><div><span style=\"font-size: 16px;\">The Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Role:</b></div><div><span style=\"font-size: 16px;\">We are seeking a detail-oriented Credit Analyst to join our risk management team. The ideal candidate will be responsible for implementing credit risk policies, optimizing risk policies, and ensuring compliance with regulatory requirements. You will work closely with data scientists, product managers, and credit teams to enhance our underwriting models and decisioning frameworks.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities:</b></div><div><span style=\"font-size: 16px;\">* Analyze credit risk across various products, including merchant and personal loans, postpaid.</span></div><div><span style=\"font-size: 16px;\">* Liaison with the business team to understand the credit risk policies and implement the same on platform.</span></div><div><span style=\"font-size: 16px;\">* Implement the credit risk policies on our proprietary platform.</span></div><div><span style=\"font-size: 16px;\">* Monitor performance of credit risk policies. Share feedback with product and Policy team what's working well and what needs improvement.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Utilize alternative data sources, machine learning models, and traditional credit assessment techniques to enhance risk evaluation.</span></div><div><span style=\"font-size: 16px;\">* Conduct testing and scenario analysis to measure policy resilience.</span></div><div><span style=\"font-size: 16px;\">* Monitor key risk indicators (KRIs) and provide actionable insights to management.</span></div><div><span style=\"font-size: 16px;\">* Ensure compliance with regulatory guidelines and internal risk policies.</span></div><div><span style=\"font-size: 16px;\">* Collaborate with product and technology teams to integrate risk- based decision-making into lending processes.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Requirements:</b></div><div><span style=\"font-size: 16px;\">* 1-3 years of experience, preferably in a fintech or banking environment.</span></div><div><span style=\"font-size: 16px;\">* Proficiency in SQL, Python, for data analysis and manipulation.</span></div><div><span style=\"font-size: 16px;\">* Excellent analytical, problem-solving, and communication skills.</span></div><div><span style=\"font-size: 16px;\">* Ability to work in a fast-paced, dynamic environment and collaborate across teams.</span></div><div><span style=\"font-size: 16px;\">* Education qualification: B.Tech- NIT/BITS or any other reputed  institutions</span></div><div><span style=\"font-size: 16px;\">&nbsp;</span></div><div><b style=\"font-size: 16px;\">Why Join us?</b></div><div><span style=\"font-size: 16px;\">Bragging rights to be behind the largest fintech lending play in India.</span></div><div><span style=\"font-size: 16px;\">A fun, energetic and a once-in-a-lifetime environment that enables you to achieve your best possible outcome in your career.</span></div><div><span style=\"font-size: 16px;\">Compensation: If you are the right fit, we believe in creating wealth for you</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b><span style=\"font-size: 16px;\">&nbsp;</span></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you.</span></div><div><span style=\"font-size: 16px;\">With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp;amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div><div><br></div>","id":"beb24813-6250-46c4-b8af-63aae1f2bbe6","lists":[],"text":"Risk Analyst | Exp - 1 to 3 Yrs","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 16px;\">About Us:&nbsp;</b></div><div><span style=\"font-size: 16px;\">Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Team:</b></div><div><span style=\"font-size: 16px;\">The Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults.</span></div><div><br></div><div><b style=\"font-size: 16px;\">About the Role:</b></div><div><span style=\"font-size: 16px;\">We are seeking a detail-oriented Credit Analyst to join our risk management team. The ideal candidate will be responsible for implementing credit risk policies, optimizing risk policies, and ensuring compliance with regulatory requirements. You will work closely with data scientists, product managers, and credit teams to enhance our underwriting models and decisioning frameworks.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Key Responsibilities:</b></div><div><span style=\"font-size: 16px;\">* Analyze credit risk across various products, including merchant and personal loans, postpaid.</span></div><div><span style=\"font-size: 16px;\">* Liaison with the business team to understand the credit risk policies and implement the same on platform.</span></div><div><span style=\"font-size: 16px;\">* Implement the credit risk policies on our proprietary platform.</span></div><div><span style=\"font-size: 16px;\">* Monitor performance of credit risk policies. Share feedback with product and Policy team what's working well and what needs improvement.&nbsp;</span></div><div><span style=\"font-size: 16px;\">* Utilize alternative data sources, machine learning models, and traditional credit assessment techniques to enhance risk evaluation.</span></div><div><span style=\"font-size: 16px;\">* Conduct testing and scenario analysis to measure policy resilience.</span></div><div><span style=\"font-size: 16px;\">* Monitor key risk indicators (KRIs) and provide actionable insights to management.</span></div><div><span style=\"font-size: 16px;\">* Ensure compliance with regulatory guidelines and internal risk policies.</span></div><div><span style=\"font-size: 16px;\">* Collaborate with product and technology teams to integrate risk- based decision-making into lending processes.</span></div><div><br></div><div><b style=\"font-size: 16px;\">Requirements:</b></div><div><span style=\"font-size: 16px;\">* 1-3 years of experience, preferably in a fintech or banking environment.</span></div><div><span style=\"font-size: 16px;\">* Proficiency in SQL, Python, for data analysis and manipulation.</span></div><div><span style=\"font-size: 16px;\">* Excellent analytical, problem-solving, and communication skills.</span></div><div><span style=\"font-size: 16px;\">* Ability to work in a fast-paced, dynamic environment and collaborate across teams.</span></div><div><span style=\"font-size: 16px;\">* Education qualification: B.Tech- NIT/BITS or any other reputed  institutions</span></div><div><span style=\"font-size: 16px;\">&nbsp;</span></div><div><b style=\"font-size: 16px;\">Why Join us?</b></div><div><span style=\"font-size: 16px;\">Bragging rights to be behind the largest fintech lending play in India.</span></div><div><span style=\"font-size: 16px;\">A fun, energetic and a once-in-a-lifetime environment that enables you to achieve your best possible outcome in your career.</span></div><div><span style=\"font-size: 16px;\">Compensation: If you are the right fit, we believe in creating wealth for you</span></div><div><br></div><div><b style=\"font-size: 16px;\">Compensation:</b><span style=\"font-size: 16px;\">&nbsp;</span></div><div><span style=\"font-size: 16px;\">If you are the right fit, we believe in creating wealth for you.</span></div><div><span style=\"font-size: 16px;\">With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp;amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div><div><br></div>","descriptionBodyPlain":"About Us: \nPaytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.\n\nAbout the Team:\nThe Credit Risk Product Team is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults.\n\nAbout the Role:\nWe are seeking a detail-oriented Credit Analyst to join our risk management team. The ideal candidate will be responsible for implementing credit risk policies, optimizing risk policies, and ensuring compliance with regulatory requirements. You will work closely with data scientists, product managers, and credit teams to enhance our underwriting models and decisioning frameworks.\n\nKey Responsibilities:\n* Analyze credit risk across various products, including merchant and personal loans, postpaid.\n* Liaison with the business team to understand the credit risk policies and implement the same on platform.\n* Implement the credit risk policies on our proprietary platform.\n* Monitor performance of credit risk policies. Share feedback with product and Policy team what's working well and what needs improvement. \n* Utilize alternative data sources, machine learning models, and traditional credit assessment techniques to enhance risk evaluation.\n* Conduct testing and scenario analysis to measure policy resilience.\n* Monitor key risk indicators (KRIs) and provide actionable insights to management.\n* Ensure compliance with regulatory guidelines and internal risk policies.\n* Collaborate with product and technology teams to integrate risk- based decision-making into lending processes.\n\nRequirements:\n* 1-3 years of experience, preferably in a fintech or banking environment.\n* Proficiency in SQL, Python, for data analysis and manipulation.\n* Excellent analytical, problem-solving, and communication skills.\n* Ability to work in a fast-paced, dynamic environment and collaborate across teams.\n* Education qualification: B.Tech- NIT/BITS or any other reputed  institutions\n \nWhy Join us?\nBragging rights to be behind the largest fintech lending play in India.\nA fun, energetic and a once-in-a-lifetime environment that enables you to achieve your best possible outcome in your career.\nCompensation: If you are the right fit, we believe in creating wealth for you\n\nCompensation: \nIf you are the right fit, we believe in creating wealth for you.\nWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!\n\n","hostedUrl":"https://jobs.lever.co/paytm/beb24813-6250-46c4-b8af-63aae1f2bbe6","applyUrl":"https://jobs.lever.co/paytm/beb24813-6250-46c4-b8af-63aae1f2bbe6/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Sales","location":"Mumbai, Maharashtra","team":"Paytm Money","allLocations":["Mumbai, Maharashtra"]},"createdAt":1782991264996,"descriptionPlain":"Title: Sales Executive - Lead Conversion - Paytm Money\n\nAbout Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking & Wealth tech and Investing Platform. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.\n\nAbout the Role: We are seeking a high-energy, disciplined Sales Executive to drive lead conversion and trader activation. In this role, you will execute daily outbound calling workflows, assist clients in resolving account drop-off friction, and reactivate trading activity. You will work within established operational guidelines to ensure smooth onboarding, high daily productivity, and accurate performance reporting. \n\nResponsibilities : \nLead Conversion & Issue Resolution:  \n● Reach out to leads encountering F&O segment activation issues and assist them in completing the setup. \n● Guide clients through bank proof verification procedures to resolve document rejections. \n● Help clients troubleshoot payment gateway and fund transfer failures to successfully capitalize their accounts. \n● Assist users in understanding order placement errors, margin requirements, and execution rejections. Trader Activation & Re-Engagement:  \n● Connect with accounts that have active F&O access but zero trades to encourage initial order execution. \n● Reach out to previously active F&O traders who have dropped off, record their feedback, and re-engage them on the platform. Operations & Daily Reporting:  \n●  Maintain strict daily calling discipline and manage assigned lead queues efficiently. \n●  Record accurate client responses, drop-off reasons, and feedback in MS Excel / Google Sheets. \n● Submit daily call reports, conversion counts, and pipeline status updates to leadership at the end of each shift. Expectations / Requirements \n● Experience: Minimum 6 Months of experience in inside sales, outbound calling, or customer conversion within Stockbroking, WealthTech, or BFSI. \n● Domain Knowledge: Good understanding of F&O (Futures & Options) trading, margin concepts, order execution mechanics, and basic KYC/bank documentation requirements. \n● Work Ethic: Highly disciplined, target-oriented, and capable of maintaining consistent outbound activity levels daily. \n● Communication: Clear, professional verbal communication and telephone etiquette. \n● Reporting Skills: Basic to intermediate skills in MS Excel or Google Sheets for daily data entry, logging call outcomes, and activity tracking. \n\nEducation: Any Graduate\nExperience : 6 months to 3 years\nLocation: Mumbai (Andheri) \n\nWhy join us: We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaning work for yourself and customers/clients We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be. With over 500 million+ registered users, 35 million+ merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit and shape India's largest digital lending and payments story.\n\n","description":"<div><b style=\"font-size: 12pt;\">Title:</b><span style=\"font-size: 12pt;\">&nbsp;Sales Executive - Lead Conversion - Paytm Money</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About Us:&nbsp;</b><span style=\"font-size: 12pt;\">Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking &amp; Wealth tech and Investing Platform. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About the Role: </b><span style=\"font-size: 14px;\">We are seeking a high-energy, disciplined Sales Executive to drive lead conversion and trader activation. In this role, you will execute daily outbound calling workflows, assist clients in resolving account drop-off friction, and reactivate trading activity. You will work within established operational guidelines to ensure smooth onboarding, high daily productivity, and accurate performance reporting.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">Responsibilities : </b></div><div><span style=\"font-size: 14px;\">Lead Conversion &amp; Issue Resolution:&nbsp; </span></div><div><span style=\"font-size: 14px;\">● Reach out to leads encountering F&amp;O segment activation issues and assist them in completing the setup. </span></div><div><span style=\"font-size: 14px;\">● Guide clients through bank proof verification procedures to resolve document rejections. </span></div><div><span style=\"font-size: 14px;\">● Help clients troubleshoot payment gateway and fund transfer failures to successfully capitalize their accounts. </span></div><div><span style=\"font-size: 14px;\">● Assist users in understanding order placement errors, margin requirements, and execution rejections. Trader Activation &amp; Re-Engagement:&nbsp; </span></div><div><span style=\"font-size: 14px;\">● Connect with accounts that have active F&amp;O access but zero trades to encourage initial order execution. </span></div><div><span style=\"font-size: 14px;\">● Reach out to previously active F&amp;O traders who have dropped off, record their feedback, and re-engage them on the platform. Operations &amp; Daily Reporting:&nbsp; </span></div><div><span style=\"font-size: 14px;\">●&nbsp; Maintain strict daily calling discipline and manage assigned lead queues efficiently. </span></div><div><span style=\"font-size: 14px;\">●&nbsp; Record accurate client responses, drop-off reasons, and feedback in MS Excel / Google Sheets. </span></div><div><span style=\"font-size: 14px;\">● Submit daily call reports, conversion counts, and pipeline status updates to leadership at the end of each shift. Expectations / Requirements </span></div><div><span style=\"font-size: 14px;\">● Experience: Minimum 6 Months of experience in inside sales, outbound calling, or customer conversion within Stockbroking, WealthTech, or BFSI. </span></div><div><span style=\"font-size: 14px;\">● Domain Knowledge: Good understanding of F&amp;O (Futures &amp; Options) trading, margin concepts, order execution mechanics, and basic KYC/bank documentation requirements. </span></div><div><span style=\"font-size: 14px;\">● Work Ethic: Highly disciplined, target-oriented, and capable of maintaining consistent outbound activity levels daily. </span></div><div><span style=\"font-size: 14px;\">● Communication: Clear, professional verbal communication and telephone etiquette. </span></div><div><span style=\"font-size: 14px;\">● Reporting Skills: Basic to intermediate skills in MS Excel or Google Sheets for daily data entry, logging call outcomes, and activity tracking.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Education: </b><span style=\"font-size: 12pt;\">Any Graduate</span></div><div><b style=\"font-size: 12pt;\">Experience : </b><span style=\"font-size: 12pt;\">6 months to 3 years</span></div><div><b style=\"font-size: 12pt;\">Location: </b><span style=\"font-size: 12pt;\">Mumbai (Andheri)</span><b style=\"font-size: 12pt;\">&nbsp;</b></div><div><br></div><div><b style=\"font-size: 12pt;\">Why join us: </b><span style=\"font-size: 12pt;\">We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaning work for yourself and customers/clients We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be. With over 500 million+ registered users, 35 million+ merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit and shape India's largest digital lending and payments story.</span></div><div><br></div>","id":"e3f92fb6-4d2e-4acd-bdb1-e8d70b9ba32a","lists":[],"text":"Sales Executive - Lead Conversion - Paytm Money","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 12pt;\">Title:</b><span style=\"font-size: 12pt;\">&nbsp;Sales Executive - Lead Conversion - Paytm Money</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About Us:&nbsp;</b><span style=\"font-size: 12pt;\">Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking &amp; Wealth tech and Investing Platform. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About the Role: </b><span style=\"font-size: 14px;\">We are seeking a high-energy, disciplined Sales Executive to drive lead conversion and trader activation. In this role, you will execute daily outbound calling workflows, assist clients in resolving account drop-off friction, and reactivate trading activity. You will work within established operational guidelines to ensure smooth onboarding, high daily productivity, and accurate performance reporting.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 16px;\">Responsibilities : </b></div><div><span style=\"font-size: 14px;\">Lead Conversion &amp; Issue Resolution:&nbsp; </span></div><div><span style=\"font-size: 14px;\">● Reach out to leads encountering F&amp;O segment activation issues and assist them in completing the setup. </span></div><div><span style=\"font-size: 14px;\">● Guide clients through bank proof verification procedures to resolve document rejections. </span></div><div><span style=\"font-size: 14px;\">● Help clients troubleshoot payment gateway and fund transfer failures to successfully capitalize their accounts. </span></div><div><span style=\"font-size: 14px;\">● Assist users in understanding order placement errors, margin requirements, and execution rejections. Trader Activation &amp; Re-Engagement:&nbsp; </span></div><div><span style=\"font-size: 14px;\">● Connect with accounts that have active F&amp;O access but zero trades to encourage initial order execution. </span></div><div><span style=\"font-size: 14px;\">● Reach out to previously active F&amp;O traders who have dropped off, record their feedback, and re-engage them on the platform. Operations &amp; Daily Reporting:&nbsp; </span></div><div><span style=\"font-size: 14px;\">●&nbsp; Maintain strict daily calling discipline and manage assigned lead queues efficiently. </span></div><div><span style=\"font-size: 14px;\">●&nbsp; Record accurate client responses, drop-off reasons, and feedback in MS Excel / Google Sheets. </span></div><div><span style=\"font-size: 14px;\">● Submit daily call reports, conversion counts, and pipeline status updates to leadership at the end of each shift. Expectations / Requirements </span></div><div><span style=\"font-size: 14px;\">● Experience: Minimum 6 Months of experience in inside sales, outbound calling, or customer conversion within Stockbroking, WealthTech, or BFSI. </span></div><div><span style=\"font-size: 14px;\">● Domain Knowledge: Good understanding of F&amp;O (Futures &amp; Options) trading, margin concepts, order execution mechanics, and basic KYC/bank documentation requirements. </span></div><div><span style=\"font-size: 14px;\">● Work Ethic: Highly disciplined, target-oriented, and capable of maintaining consistent outbound activity levels daily. </span></div><div><span style=\"font-size: 14px;\">● Communication: Clear, professional verbal communication and telephone etiquette. </span></div><div><span style=\"font-size: 14px;\">● Reporting Skills: Basic to intermediate skills in MS Excel or Google Sheets for daily data entry, logging call outcomes, and activity tracking.&nbsp;</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Education: </b><span style=\"font-size: 12pt;\">Any Graduate</span></div><div><b style=\"font-size: 12pt;\">Experience : </b><span style=\"font-size: 12pt;\">6 months to 3 years</span></div><div><b style=\"font-size: 12pt;\">Location: </b><span style=\"font-size: 12pt;\">Mumbai (Andheri)</span><b style=\"font-size: 12pt;\">&nbsp;</b></div><div><br></div><div><b style=\"font-size: 12pt;\">Why join us: </b><span style=\"font-size: 12pt;\">We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaning work for yourself and customers/clients We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be. With over 500 million+ registered users, 35 million+ merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit and shape India's largest digital lending and payments story.</span></div><div><br></div>","descriptionBodyPlain":"Title: Sales Executive - Lead Conversion - Paytm Money\n\nAbout Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking & Wealth tech and Investing Platform. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants.\n\nAbout the Role: We are seeking a high-energy, disciplined Sales Executive to drive lead conversion and trader activation. In this role, you will execute daily outbound calling workflows, assist clients in resolving account drop-off friction, and reactivate trading activity. You will work within established operational guidelines to ensure smooth onboarding, high daily productivity, and accurate performance reporting. \n\nResponsibilities : \nLead Conversion & Issue Resolution:  \n● Reach out to leads encountering F&O segment activation issues and assist them in completing the setup. \n● Guide clients through bank proof verification procedures to resolve document rejections. \n● Help clients troubleshoot payment gateway and fund transfer failures to successfully capitalize their accounts. \n● Assist users in understanding order placement errors, margin requirements, and execution rejections. Trader Activation & Re-Engagement:  \n● Connect with accounts that have active F&O access but zero trades to encourage initial order execution. \n● Reach out to previously active F&O traders who have dropped off, record their feedback, and re-engage them on the platform. Operations & Daily Reporting:  \n●  Maintain strict daily calling discipline and manage assigned lead queues efficiently. \n●  Record accurate client responses, drop-off reasons, and feedback in MS Excel / Google Sheets. \n● Submit daily call reports, conversion counts, and pipeline status updates to leadership at the end of each shift. Expectations / Requirements \n● Experience: Minimum 6 Months of experience in inside sales, outbound calling, or customer conversion within Stockbroking, WealthTech, or BFSI. \n● Domain Knowledge: Good understanding of F&O (Futures & Options) trading, margin concepts, order execution mechanics, and basic KYC/bank documentation requirements. \n● Work Ethic: Highly disciplined, target-oriented, and capable of maintaining consistent outbound activity levels daily. \n● Communication: Clear, professional verbal communication and telephone etiquette. \n● Reporting Skills: Basic to intermediate skills in MS Excel or Google Sheets for daily data entry, logging call outcomes, and activity tracking. \n\nEducation: Any Graduate\nExperience : 6 months to 3 years\nLocation: Mumbai (Andheri) \n\nWhy join us: We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaning work for yourself and customers/clients We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be. With over 500 million+ registered users, 35 million+ merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit and shape India's largest digital lending and payments story.\n\n","hostedUrl":"https://jobs.lever.co/paytm/e3f92fb6-4d2e-4acd-bdb1-e8d70b9ba32a","applyUrl":"https://jobs.lever.co/paytm/e3f92fb6-4d2e-4acd-bdb1-e8d70b9ba32a/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Sales","location":"Greater Noida, Uttar Pradesh","team":"Inference and Agentic AI","allLocations":["Greater Noida, Uttar Pradesh","Haldwani, Uttrakhand","Surat, Gujarat","Gurugram, Haryana"]},"createdAt":1786078234047,"descriptionPlain":"About Pi Commerce\n\nPi Commerce is an AI-powered advertising platform that helps local businesses acquire new customers through Facebook and Instagram Ads.\nThe platform automatically creates:\n Ad creatives \n Ad copy \n Audience targeting \n Campaign setup \n\nMerchants simply review and approve the campaign, making digital advertising simple and effective for SMBs. \n\nWhat You'll Do\n\nAs a Team Lead, you will:\n Lead and motivate a team of Sales Executives selling Pi Commerce. \n Drive daily, weekly, and monthly sales targets. \n Monitor calling productivity, demos, follow-ups, CRM hygiene, and conversions. \n Conduct regular call audits and provide coaching to improve team performance. \n Train team members on product knowledge, Meta Ads basics, objection handling, and closing techniques. \n Help the team resolve merchant concerns related to pricing, advertising budgets, campaign performance, and lead quality. \n Maintain team dashboards and performance reports. \n Collaborate with Product, Training, Onboarding, and Support teams to ensure a seamless merchant experience. \n\nWho Should Apply?\n\nWe're looking for candidates with:\n 3–8 years of experience in: \n Inside Sales \n Telesales \n SMB Sales \n Digital Marketing Sales \n Ad Sales \n Sales Team Management\n\nPreferred Experience\nCandidates who have:\n Led Inside Sales or Telesales teams. \n Managed teams selling Meta/Facebook/Instagram Ads. \n Sold Digital Marketing or Lead Generation solutions to SMBs. \n Worked with merchants such as restaurants, salons, clinics, retailers, real estate agencies, or local businesses. \n","description":"<div><b>About Pi Commerce</b></div><div><br></div><div>Pi Commerce is an AI-powered advertising platform that helps local businesses acquire new customers through Facebook and Instagram Ads.</div><div>The platform automatically creates:</div><div> Ad creatives </div><div> Ad copy </div><div> Audience targeting </div><div> Campaign setup </div><div><br></div><div>Merchants simply review and approve the campaign, making digital advertising simple and effective for SMBs.&nbsp;</div><div><br></div><div><b>What You'll Do</b></div><div><br></div><div>As a Team Lead, you will:</div><div> Lead and motivate a team of Sales Executives selling Pi Commerce. </div><div> Drive daily, weekly, and monthly sales targets. </div><div> Monitor calling productivity, demos, follow-ups, CRM hygiene, and conversions. </div><div> Conduct regular call audits and provide coaching to improve team performance. </div><div> Train team members on product knowledge, Meta Ads basics, objection handling, and closing techniques. </div><div> Help the team resolve merchant concerns related to pricing, advertising budgets, campaign performance, and lead quality. </div><div> Maintain team dashboards and performance reports. </div><div> Collaborate with Product, Training, Onboarding, and Support teams to ensure a seamless merchant experience.&nbsp;</div><div><br></div><div><b>Who Should Apply?</b></div><div><br></div><div>We're looking for candidates with:</div><div> 3–8 years of experience in: </div><div> Inside Sales </div><div> Telesales </div><div> SMB Sales </div><div> Digital Marketing Sales </div><div> Ad Sales </div><div> Sales Team Management</div><div><br></div><div><b>Preferred Experience</b></div><div>Candidates who have:</div><div> Led Inside Sales or Telesales teams. </div><div> Managed teams selling Meta/Facebook/Instagram Ads. </div><div> Sold Digital Marketing or Lead Generation solutions to SMBs. </div><div> Worked with merchants such as restaurants, salons, clinics, retailers, real estate agencies, or local businesses.&nbsp;</div>","id":"e98faea3-26b4-4585-b0bb-7031dff221a0","lists":[],"text":"Sales/ BD - Team Lead - Paytm (Pi Commerce)","country":"IN","workplaceType":"remote","opening":"","openingPlain":"","descriptionBody":"<div><b>About Pi Commerce</b></div><div><br></div><div>Pi Commerce is an AI-powered advertising platform that helps local businesses acquire new customers through Facebook and Instagram Ads.</div><div>The platform automatically creates:</div><div> Ad creatives </div><div> Ad copy </div><div> Audience targeting </div><div> Campaign setup </div><div><br></div><div>Merchants simply review and approve the campaign, making digital advertising simple and effective for SMBs.&nbsp;</div><div><br></div><div><b>What You'll Do</b></div><div><br></div><div>As a Team Lead, you will:</div><div> Lead and motivate a team of Sales Executives selling Pi Commerce. </div><div> Drive daily, weekly, and monthly sales targets. </div><div> Monitor calling productivity, demos, follow-ups, CRM hygiene, and conversions. </div><div> Conduct regular call audits and provide coaching to improve team performance. </div><div> Train team members on product knowledge, Meta Ads basics, objection handling, and closing techniques. </div><div> Help the team resolve merchant concerns related to pricing, advertising budgets, campaign performance, and lead quality. </div><div> Maintain team dashboards and performance reports. </div><div> Collaborate with Product, Training, Onboarding, and Support teams to ensure a seamless merchant experience.&nbsp;</div><div><br></div><div><b>Who Should Apply?</b></div><div><br></div><div>We're looking for candidates with:</div><div> 3–8 years of experience in: </div><div> Inside Sales </div><div> Telesales </div><div> SMB Sales </div><div> Digital Marketing Sales </div><div> Ad Sales </div><div> Sales Team Management</div><div><br></div><div><b>Preferred Experience</b></div><div>Candidates who have:</div><div> Led Inside Sales or Telesales teams. </div><div> Managed teams selling Meta/Facebook/Instagram Ads. </div><div> Sold Digital Marketing or Lead Generation solutions to SMBs. </div><div> Worked with merchants such as restaurants, salons, clinics, retailers, real estate agencies, or local businesses.&nbsp;</div>","descriptionBodyPlain":"About Pi Commerce\n\nPi Commerce is an AI-powered advertising platform that helps local businesses acquire new customers through Facebook and Instagram Ads.\nThe platform automatically creates:\n Ad creatives \n Ad copy \n Audience targeting \n Campaign setup \n\nMerchants simply review and approve the campaign, making digital advertising simple and effective for SMBs. \n\nWhat You'll Do\n\nAs a Team Lead, you will:\n Lead and motivate a team of Sales Executives selling Pi Commerce. \n Drive daily, weekly, and monthly sales targets. \n Monitor calling productivity, demos, follow-ups, CRM hygiene, and conversions. \n Conduct regular call audits and provide coaching to improve team performance. \n Train team members on product knowledge, Meta Ads basics, objection handling, and closing techniques. \n Help the team resolve merchant concerns related to pricing, advertising budgets, campaign performance, and lead quality. \n Maintain team dashboards and performance reports. \n Collaborate with Product, Training, Onboarding, and Support teams to ensure a seamless merchant experience. \n\nWho Should Apply?\n\nWe're looking for candidates with:\n 3–8 years of experience in: \n Inside Sales \n Telesales \n SMB Sales \n Digital Marketing Sales \n Ad Sales \n Sales Team Management\n\nPreferred Experience\nCandidates who have:\n Led Inside Sales or Telesales teams. \n Managed teams selling Meta/Facebook/Instagram Ads. \n Sold Digital Marketing or Lead Generation solutions to SMBs. \n Worked with merchants such as restaurants, salons, clinics, retailers, real estate agencies, or local businesses. \n","hostedUrl":"https://jobs.lever.co/paytm/e98faea3-26b4-4585-b0bb-7031dff221a0","applyUrl":"https://jobs.lever.co/paytm/e98faea3-26b4-4585-b0bb-7031dff221a0/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Sales","location":"Noida, Uttar Pradesh","team":"Inference and Agentic AI","allLocations":["Noida, Uttar Pradesh","Haldwani, Uttrakhand","Surat, Gujarat","Gurugram, Haryana"]},"createdAt":1786078001972,"descriptionPlain":"About Pi Commerce:\n\nPi Commerce is an AI-powered marketing platform that enables small businesses to acquire new customers by running Facebook and Instagram advertising campaigns.\n\nThe AI automatically creates:\n Advertisement creatives \n Ad copies \n Audience targeting \n Campaign setup \n\nThe merchant simply reviews and approves the campaign, making digital marketing easy even for non-technical business owners. \n\nWhat You'll Do\n\n Connect with Paytm's existing merchant base over calls. \n Understand the merchant's business and marketing requirements. \n Explain how Pi Commerce helps generate new customers. \n Conduct online product demonstrations through screen sharing. \n Resolve customer queries and handle objections confidently. \n Follow up with interested merchants via calls and WhatsApp. \n Update lead status, demos, and sales progress in CRM. \n Meet daily, weekly, and monthly sales and activation targets. \n Share customer feedback to help improve the product. \n\nWho Should Apply?\n\nWe're looking for candidates with:\n 6 months to 3 years of experience in: \n Telesales \n Inside Sales \n Digital Marketing Sales \n Ad Sales \n SMB Sales\n\nPreferred Experience\nCandidates who have sold:\n Facebook Ads \n Instagram Ads \n Meta Ads \n Digital Marketing Packages \n Lead Generation Services\n","description":"<div><b>About Pi Commerce:</b></div><div><br></div><div>Pi Commerce is an AI-powered marketing platform that enables small businesses to acquire new customers by running Facebook and Instagram advertising campaigns.</div><div><br></div><div>The AI automatically creates:</div><div> Advertisement creatives </div><div> Ad copies </div><div> Audience targeting </div><div> Campaign setup </div><div><br></div><div>The merchant simply reviews and approves the campaign, making digital marketing easy even for non-technical business owners. </div><div><br></div><div><b>What You'll Do</b></div><div><br></div><div> Connect with Paytm's existing merchant base over calls. </div><div> Understand the merchant's business and marketing requirements. </div><div> Explain how Pi Commerce helps generate new customers. </div><div> Conduct online product demonstrations through screen sharing. </div><div> Resolve customer queries and handle objections confidently. </div><div> Follow up with interested merchants via calls and WhatsApp. </div><div> Update lead status, demos, and sales progress in CRM. </div><div> Meet daily, weekly, and monthly sales and activation targets. </div><div> Share customer feedback to help improve the product. </div><div><br></div><div><b>Who Should Apply?</b></div><div><br></div><div>We're looking for candidates with:</div><div> 6 months to 3 years of experience in: </div><div> Telesales </div><div> Inside Sales </div><div> Digital Marketing Sales </div><div> Ad Sales </div><div> SMB Sales</div><div><br></div><div><b>Preferred Experience</b></div><div>Candidates who have sold:</div><div> Facebook Ads </div><div> Instagram Ads </div><div> Meta Ads </div><div> Digital Marketing Packages </div><div> Lead Generation Services</div>","id":"0a418b0f-6d2f-486f-bbf3-155f09e1fce3","lists":[],"text":"Sales/BD Executive - Paytm (Pi Commerce)","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Pi Commerce:</b></div><div><br></div><div>Pi Commerce is an AI-powered marketing platform that enables small businesses to acquire new customers by running Facebook and Instagram advertising campaigns.</div><div><br></div><div>The AI automatically creates:</div><div> Advertisement creatives </div><div> Ad copies </div><div> Audience targeting </div><div> Campaign setup </div><div><br></div><div>The merchant simply reviews and approves the campaign, making digital marketing easy even for non-technical business owners. </div><div><br></div><div><b>What You'll Do</b></div><div><br></div><div> Connect with Paytm's existing merchant base over calls. </div><div> Understand the merchant's business and marketing requirements. </div><div> Explain how Pi Commerce helps generate new customers. </div><div> Conduct online product demonstrations through screen sharing. </div><div> Resolve customer queries and handle objections confidently. </div><div> Follow up with interested merchants via calls and WhatsApp. </div><div> Update lead status, demos, and sales progress in CRM. </div><div> Meet daily, weekly, and monthly sales and activation targets. </div><div> Share customer feedback to help improve the product. </div><div><br></div><div><b>Who Should Apply?</b></div><div><br></div><div>We're looking for candidates with:</div><div> 6 months to 3 years of experience in: </div><div> Telesales </div><div> Inside Sales </div><div> Digital Marketing Sales </div><div> Ad Sales </div><div> SMB Sales</div><div><br></div><div><b>Preferred Experience</b></div><div>Candidates who have sold:</div><div> Facebook Ads </div><div> Instagram Ads </div><div> Meta Ads </div><div> Digital Marketing Packages </div><div> Lead Generation Services</div>","descriptionBodyPlain":"About Pi Commerce:\n\nPi Commerce is an AI-powered marketing platform that enables small businesses to acquire new customers by running Facebook and Instagram advertising campaigns.\n\nThe AI automatically creates:\n Advertisement creatives \n Ad copies \n Audience targeting \n Campaign setup \n\nThe merchant simply reviews and approves the campaign, making digital marketing easy even for non-technical business owners. \n\nWhat You'll Do\n\n Connect with Paytm's existing merchant base over calls. \n Understand the merchant's business and marketing requirements. \n Explain how Pi Commerce helps generate new customers. \n Conduct online product demonstrations through screen sharing. \n Resolve customer queries and handle objections confidently. \n Follow up with interested merchants via calls and WhatsApp. \n Update lead status, demos, and sales progress in CRM. \n Meet daily, weekly, and monthly sales and activation targets. \n Share customer feedback to help improve the product. \n\nWho Should Apply?\n\nWe're looking for candidates with:\n 6 months to 3 years of experience in: \n Telesales \n Inside Sales \n Digital Marketing Sales \n Ad Sales \n SMB Sales\n\nPreferred Experience\nCandidates who have sold:\n Facebook Ads \n Instagram Ads \n Meta Ads \n Digital Marketing Packages \n Lead Generation Services\n","hostedUrl":"https://jobs.lever.co/paytm/0a418b0f-6d2f-486f-bbf3-155f09e1fce3","applyUrl":"https://jobs.lever.co/paytm/0a418b0f-6d2f-486f-bbf3-155f09e1fce3/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Noida, Uttar Pradesh","team":"Insurance","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1767805114702,"descriptionPlain":"Role Overview:\n The Sales Executive / Sr. Sales Executive will be responsible for driving sales of insurance products. The ideal candidate will be adept at converting leads, understanding customer needs, and generating insights that help refine lead quality and sales strategies. \n\n\nKey Responsibilities:\n Generate and convert sales leads for insurance products. Maintain an in-depth understanding of product features, benefits, and policy terms across multiple insurers. Identify potential customers through cold calling, referrals, or digital leads through calls provided by the organisation. \nEngage with customers to understand their insurance requirements and recommend the best-fit products. \nAchieve daily, weekly, and monthly sales targets. \nProvide regular feedback on lead quality, conversion ratios, and customer sentiment to improve overall sales efficiency. \nPrepare and maintain sales reports, pipeline updates, and conversion data in CRM tools. \nStay updated on industry trends, new insurance products, and regulatory changes. \n\nKey Skills & Competencies:\n Strong communication, negotiation, and persuasion skills.\n Customer-first mindset with an ability to build rapport quickly. \nAnalytical thinking to generate insights from lead and sales data. \nAbility to work independently as well as in a team-based environment. \nGood command of spoken and written English and Hindi. \nBasic proficiency in MS Excel, Google Sheets, and CRM software.\n\n Qualification & Experience Graduation (any stream) - \nMBA or relevant certification in insurance/sales is a plus. \nmonths - 2 years of experience in insurance sales. • • IRDA certification preferred. \n\n\nWhat We Offer:\nAttractive compensation structure with performance-based incentives. \nOpportunity to work with one of the most trusted financial technology brands in India. \nGrowth-oriented environment with training and advancement opportunities.\nExposure to a wide network of digital distribution channels.\n","description":"<div><b>Role Overview:</b></div><div> The Sales Executive / Sr. Sales Executive will be responsible for driving sales of insurance products. The ideal candidate will be adept at converting leads, understanding customer needs, and generating insights that help refine lead quality and sales strategies. </div><div><br></div><div><br></div><div><b>Key Responsibilities:</b></div><div> Generate and convert sales leads for insurance products. Maintain an in-depth understanding of product features, benefits, and policy terms across multiple insurers. Identify potential customers through cold calling, referrals, or digital leads through calls provided by the organisation. </div><div>Engage with customers to understand their insurance requirements and recommend the best-fit products. </div><div>Achieve daily, weekly, and monthly sales targets. </div><div>Provide regular feedback on lead quality, conversion ratios, and customer sentiment to improve overall sales efficiency. </div><div>Prepare and maintain sales reports, pipeline updates, and conversion data in CRM tools. </div><div>Stay updated on industry trends, new insurance products, and regulatory changes. </div><div><br></div><div><b>Key Skills &amp; Competencies:</b></div><div> Strong communication, negotiation, and persuasion skills.</div><div> Customer-first mindset with an ability to build rapport quickly. </div><div>Analytical thinking to generate insights from lead and sales data. </div><div>Ability to work independently as well as in a team-based environment. </div><div>Good command of spoken and written English and Hindi. </div><div>Basic proficiency in MS Excel, Google Sheets, and CRM software.</div><div><br></div><div><b> Qualification &amp; Experience Graduation (any stream) -</b>&nbsp;</div><div>MBA or relevant certification in insurance/sales is a plus. </div><div>months - 2 years of experience in insurance sales. • • IRDA certification preferred. </div><div><br></div><div><br></div><div><b>What We Offer:</b></div><div>Attractive compensation structure with performance-based incentives. </div><div>Opportunity to work with one of the most trusted financial technology brands in India. </div><div>Growth-oriented environment with training and advancement opportunities.</div><div>Exposure to a wide network of digital distribution channels.</div>","id":"021ee805-1a37-48a6-9a01-3e129ae03c3a","lists":[],"text":"Sales/Services Associate - Health Insurance","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Role Overview:</b></div><div> The Sales Executive / Sr. Sales Executive will be responsible for driving sales of insurance products. The ideal candidate will be adept at converting leads, understanding customer needs, and generating insights that help refine lead quality and sales strategies. </div><div><br></div><div><br></div><div><b>Key Responsibilities:</b></div><div> Generate and convert sales leads for insurance products. Maintain an in-depth understanding of product features, benefits, and policy terms across multiple insurers. Identify potential customers through cold calling, referrals, or digital leads through calls provided by the organisation. </div><div>Engage with customers to understand their insurance requirements and recommend the best-fit products. </div><div>Achieve daily, weekly, and monthly sales targets. </div><div>Provide regular feedback on lead quality, conversion ratios, and customer sentiment to improve overall sales efficiency. </div><div>Prepare and maintain sales reports, pipeline updates, and conversion data in CRM tools. </div><div>Stay updated on industry trends, new insurance products, and regulatory changes. </div><div><br></div><div><b>Key Skills &amp; Competencies:</b></div><div> Strong communication, negotiation, and persuasion skills.</div><div> Customer-first mindset with an ability to build rapport quickly. </div><div>Analytical thinking to generate insights from lead and sales data. </div><div>Ability to work independently as well as in a team-based environment. </div><div>Good command of spoken and written English and Hindi. </div><div>Basic proficiency in MS Excel, Google Sheets, and CRM software.</div><div><br></div><div><b> Qualification &amp; Experience Graduation (any stream) -</b>&nbsp;</div><div>MBA or relevant certification in insurance/sales is a plus. </div><div>months - 2 years of experience in insurance sales. • • IRDA certification preferred. </div><div><br></div><div><br></div><div><b>What We Offer:</b></div><div>Attractive compensation structure with performance-based incentives. </div><div>Opportunity to work with one of the most trusted financial technology brands in India. </div><div>Growth-oriented environment with training and advancement opportunities.</div><div>Exposure to a wide network of digital distribution channels.</div>","descriptionBodyPlain":"Role Overview:\n The Sales Executive / Sr. Sales Executive will be responsible for driving sales of insurance products. The ideal candidate will be adept at converting leads, understanding customer needs, and generating insights that help refine lead quality and sales strategies. \n\n\nKey Responsibilities:\n Generate and convert sales leads for insurance products. Maintain an in-depth understanding of product features, benefits, and policy terms across multiple insurers. Identify potential customers through cold calling, referrals, or digital leads through calls provided by the organisation. \nEngage with customers to understand their insurance requirements and recommend the best-fit products. \nAchieve daily, weekly, and monthly sales targets. \nProvide regular feedback on lead quality, conversion ratios, and customer sentiment to improve overall sales efficiency. \nPrepare and maintain sales reports, pipeline updates, and conversion data in CRM tools. \nStay updated on industry trends, new insurance products, and regulatory changes. \n\nKey Skills & Competencies:\n Strong communication, negotiation, and persuasion skills.\n Customer-first mindset with an ability to build rapport quickly. \nAnalytical thinking to generate insights from lead and sales data. \nAbility to work independently as well as in a team-based environment. \nGood command of spoken and written English and Hindi. \nBasic proficiency in MS Excel, Google Sheets, and CRM software.\n\n Qualification & Experience Graduation (any stream) - \nMBA or relevant certification in insurance/sales is a plus. \nmonths - 2 years of experience in insurance sales. • • IRDA certification preferred. \n\n\nWhat We Offer:\nAttractive compensation structure with performance-based incentives. \nOpportunity to work with one of the most trusted financial technology brands in India. \nGrowth-oriented environment with training and advancement opportunities.\nExposure to a wide network of digital distribution channels.\n","hostedUrl":"https://jobs.lever.co/paytm/021ee805-1a37-48a6-9a01-3e129ae03c3a","applyUrl":"https://jobs.lever.co/paytm/021ee805-1a37-48a6-9a01-3e129ae03c3a/apply"},{"additionalPlain":"Why join?\nBe among the first to define how agentic AI ships across a company running payments and credit at massive scale — with direct line of sight from your work to the outcome, and broad ownership across both the platform and the field.\n\nGo Big or Go Home!\n\nPaytm Labs believes in diversity and equal opportunity and we will not tolerate any forms of discrimination or harassment.  Our people are critical to our success and we know the more inclusive we are, the better our work will be. \nWe thank all applicants, however, only those selected for an interview will be contacted. \nPaytm Labs is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know. \n","additional":"<div><b style=\"font-size: 16px;\">Why join?</b></div><div><span style=\"font-size: 16px;\">Be among the first to define how agentic AI ships across a company running payments and credit at massive scale — with direct line of sight from your work to the outcome, and broad ownership across both the platform and the field.</span></div><div><br></div><div><span style=\"font-size: 18px;\">Go Big or Go Home!</span></div><div><br></div><div><i>Paytm Labs believes in diversity and equal opportunity and we will not tolerate any forms of discrimination or harassment.&nbsp; Our people are critical to our success and we know the more inclusive we are, the better our work will be.&nbsp;</i></div><div>We thank all applicants, however, only those selected for an interview will be contacted.&nbsp;</div><div>Paytm Labs is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know.&nbsp;</div>","categories":{"commitment":"Full-time Employment","department":"Paytm Labs","location":"Toronto, Canada","team":"Labs - Engineering","allLocations":["Toronto, Canada"]},"createdAt":1782413564809,"descriptionPlain":"About the role\nThere’s a wide gap between an agent that works in a demo and one that works across millions of live transactions.  Closing it is the job.  You’ll embed with the teams and customers who depend on AI — risk, fraud, collections, payments, support, developer experience — and design, build, and ship agentic systems into their production environments.  You’ll also help build the platform underneath: Paytm’s AI inference platform (Pi) and the agentic runtime, orchestration, and tooling that lets agents reason, plan, use tools, and run multi-step workflows safely.\n","description":"<div><b style=\"font-size: 12.5pt;\">About the role</b></div><div><span style=\"font-size: 16px;\">There’s a wide gap between an agent that works in a demo and one that works across millions of live transactions.  Closing it is the job.  You’ll embed with the teams and customers who depend on AI — risk, fraud, collections, payments, support, developer experience — and design, build, and ship agentic systems into their production environments.  You’ll also help build the platform underneath: Paytm’s AI inference platform (Pi) and the agentic runtime, orchestration, and tooling that lets agents reason, plan, use tools, and run multi-step workflows safely.</span></div>","id":"3e497903-1076-45f2-87f6-bf451644327a","lists":[{"text":"What you’ll do","content":"<li><u><b>Embed &amp; deploy</b></u></li><li>Tackle greenfield problems alongside internal teams and customers — scope ambiguous needs and build agents from scratch that fit how they actually work.</li><li>Own deployments end-to-end: discovery, build, integration, activation, and the tuning that earns trust and adoption.</li><li>Lead pilots and demos, drive adoption, and clear blockers before they stall a rollout.</li><div><br></div><li><u><b>Build agentic systems</b></u></li><li>Architect agentic systems — reasoning, planning, tool use, memory, multi-agent coordination — that run real workflows with guardrails.</li><li>Build safe tool-use infrastructure across APIs, databases, and services, with permissioning, sandboxing, and human-in-the-loop.</li><li>Ship SDKs, patterns, and reusable blueprints so internal teams build and deploy agents fast.</li><div><br></div><li><u><b>Make it reliable</b></u></li><li>Design and run rigorous evals: measure quality, catch regressions, and feed results back into the system.</li><li>Build observability, tracing, and guardrails that prove agents are safe and keep them safe as models and data drift.</li><li>Own the multi-model inference your agents depend on (text, voice, code, vision) — latency, throughput, and cost.</li><div><br></div><li><u><b>Lead</b></u></li><li>Set technical direction and standards for agentic systems; mentor engineers and partner with ML, product, and security.</li>"},{"text":"What you’ll bring","content":"<li>5+ years in software engineering, with 3+ in AI systems or LLM applications, and production systems shipped end-to-end.</li><li>Strong grasp of LLM agent architectures (ReAct, RAG, tool use, multi-agent) and hands-on agentic orchestration and evaluation.</li><li>Proficiency in Python across a broad stack — pipeline, agent, service, and instrumentation.</li><li>Production experience on AWS and Azure with containerized deployments (Docker, Kubernetes).</li><li>Strong customer and stakeholder instincts; able to impose structure on ambiguity and push back when needed.</li><li>A bias toward shipping and comfort operating without a clean spec.</li><li>Solid understanding of agentic security risks (prompt injection, privilege escalation, data leakage).</li><li>Strong written and verbal communication.</li>"},{"text":"Nice to have","content":"<li>Agentic systems in regulated industries (fintech, payments, credit, healthcare).</li><li>Cloud AI/ML services (AWS SageMaker / Bedrock, Azure ML / Azure OpenAI); multi-cloud or hybrid.</li><li>MCP or agent communication standards; agent evaluation and observability tooling.</li><li>Model serving (vLLM, TensorRT-LLM, Triton), fine-tuning, quantization, or LoRA.</li><li>Workflow orchestration (Temporal, Airflow, Prefect) for AI workloads; voice / multimodal / edge inference.</li><li>Testing and verification for non-deterministic AI systems.</li>"}],"text":"Senior AI Engineer","country":"CA","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 12.5pt;\">About the role</b></div><div><span style=\"font-size: 16px;\">There’s a wide gap between an agent that works in a demo and one that works across millions of live transactions.  Closing it is the job.  You’ll embed with the teams and customers who depend on AI — risk, fraud, collections, payments, support, developer experience — and design, build, and ship agentic systems into their production environments.  You’ll also help build the platform underneath: Paytm’s AI inference platform (Pi) and the agentic runtime, orchestration, and tooling that lets agents reason, plan, use tools, and run multi-step workflows safely.</span></div>","descriptionBodyPlain":"About the role\nThere’s a wide gap between an agent that works in a demo and one that works across millions of live transactions.  Closing it is the job.  You’ll embed with the teams and customers who depend on AI — risk, fraud, collections, payments, support, developer experience — and design, build, and ship agentic systems into their production environments.  You’ll also help build the platform underneath: Paytm’s AI inference platform (Pi) and the agentic runtime, orchestration, and tooling that lets agents reason, plan, use tools, and run multi-step workflows safely.\n","hostedUrl":"https://jobs.lever.co/paytm/3e497903-1076-45f2-87f6-bf451644327a","applyUrl":"https://jobs.lever.co/paytm/3e497903-1076-45f2-87f6-bf451644327a/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Enabling","location":"Noida, Uttar Pradesh","team":"Corporate Development","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1789976276358,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nJob Purpose\nThe Corporate Development team drives the company's long-term growth and strategic evolution. As a Senior Corporate Development team member, you will own the end-to-end inorganic growth roadmap — from scouting and originating deals through evaluation, execution, and handoff to integration. You will bring deep, hands-on experience from the venture capital ecosystem and act as a primary connector between external market opportunities and internal executive leadership.\nKey Responsibilities\n1. Strategy & Market Intelligence\n • Partner with senior executives to define and refine the company's inorganic growth roadmap\n • Run continuous macroeconomic and industry research to surface emerging trends, market disruptions, and high-fit targets\n • Track market developments, precedent transactions, and comparable companies\n • Own and maintain a proactive pipeline of acquisition, investment, and partnership targets\n2. Deal Scouting & Sourcing\n • Actively scout and originate deals across the VC ecosystem — founders, venture funds, growth investors, and strategic networks\n • Build and deepen relationships with VCs, investment bankers, PE firms, and target company leadership\n • Screen inbound and outbound opportunities against corporate strategic criteria with clear go/no-go judgment\n • Develop sharp strategic rationale and business cases for C-suite and Board review\n3. Deal Management\n • Own the deal book: prioritization, stage tracking, stakeholder alignment, and decision cadence\n • Coordinate due diligence and manage data rooms on live transactions\n • Orchestrate internal cross-functional teams (Legal, Finance, Tax, HR, Product, Operations) and external advisors through diligence\n • Keep executives current on deal status, risks, and trade-offs with crisp, decision-ready updates\n4. Drive Execution\n • Lead project management of the full transaction lifecycle from LOI through definitive documentation and close\n • Drive momentum across counterparties, advisors, and internal owners so deals move from interest to signed outcome\n • Surface blockers early and resolve them with clear ownership and timelines\n • Ensure commercial, legal, and financial workstreams stay aligned to the deal thesis through closing\n5. Integration & Post-Closing Support\n • Partner with operational teams to design post-merger integration playbooks\n • Help ensure projected financial and operational synergies are tracked and realized after close\nRole Requirements & Qualifications\nEducation & Experience\n • CA / MBA preferred\n • 6–8 years of relevant experience, with meaningful hands-on time in the VC ecosystem (venture capital, growth equity, corporate venture, or VC-facing corpdev / M&A)\n • Proven track record in deal scouting, deal management, and driving deals through execution (not only analysis or support)\n • Comfort operating as an individual contributor who can also lead cross-functional deal teams\n • Strong judgment on strategic fit, valuation framing, and commercial diligence\n • Excellent written and verbal communication with senior stakeholders\nNice to Have\n • Prior experience closing M&A, minority investments, or strategic partnerships\n • Exposure to post-merger integration or value-creation work after close\n • Existing network across Indian / global VC and founder ecosystems\n\n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Job Purpose</b></div><div>The Corporate Development team drives the company's long-term growth and strategic evolution. As a Senior Corporate Development team member, you will own the end-to-end inorganic growth roadmap — from scouting and originating deals through evaluation, execution, and handoff to integration. You will bring deep, hands-on experience from the venture capital ecosystem and act as a primary connector between external market opportunities and internal executive leadership.</div><div><b>Key Responsibilities</b></div><div><b>1. Strategy &amp; Market Intelligence</b></div><div> • Partner with senior executives to define and refine the company's inorganic growth roadmap</div><div> • Run continuous macroeconomic and industry research to surface emerging trends, market disruptions, and high-fit targets</div><div> • Track market developments, precedent transactions, and comparable companies</div><div> • Own and maintain a proactive pipeline of acquisition, investment, and partnership targets</div><div><b>2. Deal Scouting &amp; Sourcing</b></div><div> • Actively scout and originate deals across the VC ecosystem — founders, venture funds, growth investors, and strategic networks</div><div> • Build and deepen relationships with VCs, investment bankers, PE firms, and target company leadership</div><div> • Screen inbound and outbound opportunities against corporate strategic criteria with clear go/no-go judgment</div><div> • Develop sharp strategic rationale and business cases for C-suite and Board review</div><div><b>3. Deal Management</b></div><div> • Own the deal book: prioritization, stage tracking, stakeholder alignment, and decision cadence</div><div> • Coordinate due diligence and manage data rooms on live transactions</div><div> • Orchestrate internal cross-functional teams (Legal, Finance, Tax, HR, Product, Operations) and external advisors through diligence</div><div> • Keep executives current on deal status, risks, and trade-offs with crisp, decision-ready updates</div><div><b>4. Drive Execution</b></div><div> • Lead project management of the full transaction lifecycle from LOI through definitive documentation and close</div><div> • Drive momentum across counterparties, advisors, and internal owners so deals move from interest to signed outcome</div><div> • Surface blockers early and resolve them with clear ownership and timelines</div><div> • Ensure commercial, legal, and financial workstreams stay aligned to the deal thesis through closing</div><div><b>5. Integration &amp; Post-Closing Support</b></div><div> • Partner with operational teams to design post-merger integration playbooks</div><div> • Help ensure projected financial and operational synergies are tracked and realized after close</div><div><b>Role Requirements &amp; Qualifications</b></div><div><b>Education &amp; Experience</b></div><div> • CA / MBA preferred</div><div> • 6–8 years of relevant experience, with meaningful hands-on time in the VC ecosystem (venture capital, growth equity, corporate venture, or VC-facing corpdev / M&amp;A)</div><div> • Proven track record in deal scouting, deal management, and driving deals through execution (not only analysis or support)</div><div> • Comfort operating as an individual contributor who can also lead cross-functional deal teams</div><div> • Strong judgment on strategic fit, valuation framing, and commercial diligence</div><div> • Excellent written and verbal communication with senior stakeholders</div><div><b>Nice to Have</b></div><div> • Prior experience closing M&amp;A, minority investments, or strategic partnerships</div><div> • Exposure to post-merger integration or value-creation work after close</div><div> • Existing network across Indian / global VC and founder ecosystems</div><div><br></div>","id":"388c0e5a-48ba-4a3c-bc44-9356ea7f2db9","lists":[],"text":"Senior Corporate Development","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>Job Purpose</b></div><div>The Corporate Development team drives the company's long-term growth and strategic evolution. As a Senior Corporate Development team member, you will own the end-to-end inorganic growth roadmap — from scouting and originating deals through evaluation, execution, and handoff to integration. You will bring deep, hands-on experience from the venture capital ecosystem and act as a primary connector between external market opportunities and internal executive leadership.</div><div><b>Key Responsibilities</b></div><div><b>1. Strategy &amp; Market Intelligence</b></div><div> • Partner with senior executives to define and refine the company's inorganic growth roadmap</div><div> • Run continuous macroeconomic and industry research to surface emerging trends, market disruptions, and high-fit targets</div><div> • Track market developments, precedent transactions, and comparable companies</div><div> • Own and maintain a proactive pipeline of acquisition, investment, and partnership targets</div><div><b>2. Deal Scouting &amp; Sourcing</b></div><div> • Actively scout and originate deals across the VC ecosystem — founders, venture funds, growth investors, and strategic networks</div><div> • Build and deepen relationships with VCs, investment bankers, PE firms, and target company leadership</div><div> • Screen inbound and outbound opportunities against corporate strategic criteria with clear go/no-go judgment</div><div> • Develop sharp strategic rationale and business cases for C-suite and Board review</div><div><b>3. Deal Management</b></div><div> • Own the deal book: prioritization, stage tracking, stakeholder alignment, and decision cadence</div><div> • Coordinate due diligence and manage data rooms on live transactions</div><div> • Orchestrate internal cross-functional teams (Legal, Finance, Tax, HR, Product, Operations) and external advisors through diligence</div><div> • Keep executives current on deal status, risks, and trade-offs with crisp, decision-ready updates</div><div><b>4. Drive Execution</b></div><div> • Lead project management of the full transaction lifecycle from LOI through definitive documentation and close</div><div> • Drive momentum across counterparties, advisors, and internal owners so deals move from interest to signed outcome</div><div> • Surface blockers early and resolve them with clear ownership and timelines</div><div> • Ensure commercial, legal, and financial workstreams stay aligned to the deal thesis through closing</div><div><b>5. Integration &amp; Post-Closing Support</b></div><div> • Partner with operational teams to design post-merger integration playbooks</div><div> • Help ensure projected financial and operational synergies are tracked and realized after close</div><div><b>Role Requirements &amp; Qualifications</b></div><div><b>Education &amp; Experience</b></div><div> • CA / MBA preferred</div><div> • 6–8 years of relevant experience, with meaningful hands-on time in the VC ecosystem (venture capital, growth equity, corporate venture, or VC-facing corpdev / M&amp;A)</div><div> • Proven track record in deal scouting, deal management, and driving deals through execution (not only analysis or support)</div><div> • Comfort operating as an individual contributor who can also lead cross-functional deal teams</div><div> • Strong judgment on strategic fit, valuation framing, and commercial diligence</div><div> • Excellent written and verbal communication with senior stakeholders</div><div><b>Nice to Have</b></div><div> • Prior experience closing M&amp;A, minority investments, or strategic partnerships</div><div> • Exposure to post-merger integration or value-creation work after close</div><div> • Existing network across Indian / global VC and founder ecosystems</div><div><br></div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nJob Purpose\nThe Corporate Development team drives the company's long-term growth and strategic evolution. As a Senior Corporate Development team member, you will own the end-to-end inorganic growth roadmap — from scouting and originating deals through evaluation, execution, and handoff to integration. You will bring deep, hands-on experience from the venture capital ecosystem and act as a primary connector between external market opportunities and internal executive leadership.\nKey Responsibilities\n1. Strategy & Market Intelligence\n • Partner with senior executives to define and refine the company's inorganic growth roadmap\n • Run continuous macroeconomic and industry research to surface emerging trends, market disruptions, and high-fit targets\n • Track market developments, precedent transactions, and comparable companies\n • Own and maintain a proactive pipeline of acquisition, investment, and partnership targets\n2. Deal Scouting & Sourcing\n • Actively scout and originate deals across the VC ecosystem — founders, venture funds, growth investors, and strategic networks\n • Build and deepen relationships with VCs, investment bankers, PE firms, and target company leadership\n • Screen inbound and outbound opportunities against corporate strategic criteria with clear go/no-go judgment\n • Develop sharp strategic rationale and business cases for C-suite and Board review\n3. Deal Management\n • Own the deal book: prioritization, stage tracking, stakeholder alignment, and decision cadence\n • Coordinate due diligence and manage data rooms on live transactions\n • Orchestrate internal cross-functional teams (Legal, Finance, Tax, HR, Product, Operations) and external advisors through diligence\n • Keep executives current on deal status, risks, and trade-offs with crisp, decision-ready updates\n4. Drive Execution\n • Lead project management of the full transaction lifecycle from LOI through definitive documentation and close\n • Drive momentum across counterparties, advisors, and internal owners so deals move from interest to signed outcome\n • Surface blockers early and resolve them with clear ownership and timelines\n • Ensure commercial, legal, and financial workstreams stay aligned to the deal thesis through closing\n5. Integration & Post-Closing Support\n • Partner with operational teams to design post-merger integration playbooks\n • Help ensure projected financial and operational synergies are tracked and realized after close\nRole Requirements & Qualifications\nEducation & Experience\n • CA / MBA preferred\n • 6–8 years of relevant experience, with meaningful hands-on time in the VC ecosystem (venture capital, growth equity, corporate venture, or VC-facing corpdev / M&A)\n • Proven track record in deal scouting, deal management, and driving deals through execution (not only analysis or support)\n • Comfort operating as an individual contributor who can also lead cross-functional deal teams\n • Strong judgment on strategic fit, valuation framing, and commercial diligence\n • Excellent written and verbal communication with senior stakeholders\nNice to Have\n • Prior experience closing M&A, minority investments, or strategic partnerships\n • Exposure to post-merger integration or value-creation work after close\n • Existing network across Indian / global VC and founder ecosystems\n\n","hostedUrl":"https://jobs.lever.co/paytm/388c0e5a-48ba-4a3c-bc44-9356ea7f2db9","applyUrl":"https://jobs.lever.co/paytm/388c0e5a-48ba-4a3c-bc44-9356ea7f2db9/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Finance","location":"Mumbai, Maharashtra","team":"Paytm Money","allLocations":["Mumbai, Maharashtra"]},"createdAt":1791874524017,"descriptionPlain":"Manager – Taxation & Finance\n\nLocation: Mumbai, India\nExperience: 4–8 Years\nQualification: Chartered Accountant (CA) Preferred\n\nAbout the Role :\n\nWe are looking for a dynamic and detail-oriented professional to join our Finance team as Manager – Taxation & Finance. The role is responsible for managing the Company's direct and indirect tax compliance, tax accounting, regulatory reporting, audits, and litigation while partnering with cross-functional teams to drive finance transformation and process improvements.\n\nThe ideal candidate will have strong expertise in Direct Tax, GST, tax accounting, ERP systems, and financial reporting, along with the ability to support strategic finance initiatives.\n\nKey Responsibilities-\n\n1. Direct & Indirect Tax Compliance\nManage end-to-end Direct Tax and GST compliance, including:\nReturn filing\nTax payments\nReconciliations\nStatutory reporting\nEnsure timely deduction, deposit, and reporting of TDS, TCS, and other applicable taxes.\nReview tax implications of new products, business initiatives, contracts, and transactions.\nCoordinate with tax consultants, statutory auditors, and regulatory authorities.\nSupport tax assessments, audits, notices, and litigation by preparing responses and maintaining documentation.\nMonitor changes in tax laws and regulations and evaluate their impact on the business.\n\n2. Tax Accounting & Financial Reporting\nEnsure accurate accounting of:\nCurrent Tax\nDeferred Tax\nGST\nOther statutory levies\nReview tax-related ledger balances and reconciliations.\nSupport preparation and review of financial statements from a taxation perspective.\nEnsure tax provisions comply with applicable Accounting Standards, IND AS, and regulatory requirements.\n\n3. Process Improvement & Tax Governance\nStrengthen tax governance through robust SOPs, documentation, and internal controls.\nDrive automation of tax compliance, reconciliations, and reporting processes.\nCollaborate with ERP and Technology teams to enhance tax configurations and system capabilities.\nEnsure tax-related master data and ERP configurations remain compliant with applicable regulations.\nIdentify opportunities to improve efficiency, accuracy, and compliance across tax processes.\n\n4. Finance Operations & Cross-functional Support\nSupport month-end and year-end financial closing activities.\nParticipate in finance transformation, ERP implementation, automation, and process improvement initiatives.\nAssist in preparation of MIS reports, management dashboards, and board or regulatory submissions.\nPartner with Accounting, Treasury, Business, and Compliance teams on finance-related initiatives and projects.\nProvide support on accounting, treasury, regulatory reporting, and other finance functions as required.\n\n5. Audit & Regulatory Compliance\nSupport Internal Audit, Statutory Audit, Tax Audit, and regulatory inspections.\nEnsure timely closure of tax and audit observations.\nMaintain accurate documentation and audit trails for all tax-related transactions and compliance activities.\nEnsure adherence to applicable tax laws, accounting standards, and internal governance policies.\nCandidate Profile\nEducation\nChartered Accountant (CA) preferred\nAdditional qualifications in Finance or Taxation will be an advantage\n\nExperience - \n4–8 years of relevant experience in:\nDirect Tax\nGST\nTax Accounting\nFinance & Regulatory Compliance\n- Experience in Financial Services, FinTech, Broking, NBFC, or Banking will be preferred.\n\nThe successful candidate will be expected to:\n\nEnsure zero material tax compliance defaults or regulatory penalties.\nDeliver timely and accurate Direct Tax, GST, and TDS/TCS compliance.\nSuccessfully manage tax notices, assessments, and litigation matters.\nMaintain accurate tax provisioning and reconciliations.\nEnsure timely closure of audit observations and regulatory actions.\nDrive automation and continuous improvement in tax processes.\nContribute effectively to finance transformation and cross-functional initiatives.\n\nLocation\nMumbai, India\n\nCandidates based in Mumbai or willing to relocate are encouraged to apply.\n\n\n","description":"<div>Manager – Taxation &amp; Finance</div><div><br></div><div>Location: Mumbai, India</div><div>Experience: 4–8 Years</div><div>Qualification: Chartered Accountant (CA) Preferred</div><div><br></div><div>About the Role :</div><div><br></div><div>We are looking for a dynamic and detail-oriented professional to join our Finance team as Manager – Taxation &amp; Finance. The role is responsible for managing the Company's direct and indirect tax compliance, tax accounting, regulatory reporting, audits, and litigation while partnering with cross-functional teams to drive finance transformation and process improvements.</div><div><br></div><div>The ideal candidate will have strong expertise in Direct Tax, GST, tax accounting, ERP systems, and financial reporting, along with the ability to support strategic finance initiatives.</div><div><br></div><div>Key Responsibilities-</div><div><br></div><div>1. Direct &amp; Indirect Tax Compliance</div><div>Manage end-to-end Direct Tax and GST compliance, including:</div><div>Return filing</div><div>Tax payments</div><div>Reconciliations</div><div>Statutory reporting</div><div>Ensure timely deduction, deposit, and reporting of TDS, TCS, and other applicable taxes.</div><div>Review tax implications of new products, business initiatives, contracts, and transactions.</div><div>Coordinate with tax consultants, statutory auditors, and regulatory authorities.</div><div>Support tax assessments, audits, notices, and litigation by preparing responses and maintaining documentation.</div><div>Monitor changes in tax laws and regulations and evaluate their impact on the business.</div><div><br></div><div>2. Tax Accounting &amp; Financial Reporting</div><div>Ensure accurate accounting of:</div><div>Current Tax</div><div>Deferred Tax</div><div>GST</div><div>Other statutory levies</div><div>Review tax-related ledger balances and reconciliations.</div><div>Support preparation and review of financial statements from a taxation perspective.</div><div>Ensure tax provisions comply with applicable Accounting Standards, IND AS, and regulatory requirements.</div><div><br></div><div>3. Process Improvement &amp; Tax Governance</div><div>Strengthen tax governance through robust SOPs, documentation, and internal controls.</div><div>Drive automation of tax compliance, reconciliations, and reporting processes.</div><div>Collaborate with ERP and Technology teams to enhance tax configurations and system capabilities.</div><div>Ensure tax-related master data and ERP configurations remain compliant with applicable regulations.</div><div>Identify opportunities to improve efficiency, accuracy, and compliance across tax processes.</div><div><br></div><div>4. Finance Operations &amp; Cross-functional Support</div><div>Support month-end and year-end financial closing activities.</div><div>Participate in finance transformation, ERP implementation, automation, and process improvement initiatives.</div><div>Assist in preparation of MIS reports, management dashboards, and board or regulatory submissions.</div><div>Partner with Accounting, Treasury, Business, and Compliance teams on finance-related initiatives and projects.</div><div>Provide support on accounting, treasury, regulatory reporting, and other finance functions as required.</div><div><br></div><div>5. Audit &amp; Regulatory Compliance</div><div>Support Internal Audit, Statutory Audit, Tax Audit, and regulatory inspections.</div><div>Ensure timely closure of tax and audit observations.</div><div>Maintain accurate documentation and audit trails for all tax-related transactions and compliance activities.</div><div>Ensure adherence to applicable tax laws, accounting standards, and internal governance policies.</div><div>Candidate Profile</div><div>Education</div><div>Chartered Accountant (CA) preferred</div><div>Additional qualifications in Finance or Taxation will be an advantage</div><div><br></div><div>Experience - </div><div>4–8 years of relevant experience in:</div><div>Direct Tax</div><div>GST</div><div>Tax Accounting</div><div>Finance &amp; Regulatory Compliance</div><div>- Experience in Financial Services, FinTech, Broking, NBFC, or Banking will be preferred.</div><div><br></div><div>The successful candidate will be expected to:</div><div><br></div><div>Ensure zero material tax compliance defaults or regulatory penalties.</div><div>Deliver timely and accurate Direct Tax, GST, and TDS/TCS compliance.</div><div>Successfully manage tax notices, assessments, and litigation matters.</div><div>Maintain accurate tax provisioning and reconciliations.</div><div>Ensure timely closure of audit observations and regulatory actions.</div><div>Drive automation and continuous improvement in tax processes.</div><div>Contribute effectively to finance transformation and cross-functional initiatives.</div><div><br></div><div>Location</div><div>Mumbai, India</div><div><br></div><div>Candidates based in Mumbai or willing to relocate are encouraged to apply.</div><div><br></div><div><br></div>","id":"09849b71-38a1-4f20-b35b-393ab05ae18d","lists":[],"text":"Senior Manager - Taxation","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Manager – Taxation &amp; Finance</div><div><br></div><div>Location: Mumbai, India</div><div>Experience: 4–8 Years</div><div>Qualification: Chartered Accountant (CA) Preferred</div><div><br></div><div>About the Role :</div><div><br></div><div>We are looking for a dynamic and detail-oriented professional to join our Finance team as Manager – Taxation &amp; Finance. The role is responsible for managing the Company's direct and indirect tax compliance, tax accounting, regulatory reporting, audits, and litigation while partnering with cross-functional teams to drive finance transformation and process improvements.</div><div><br></div><div>The ideal candidate will have strong expertise in Direct Tax, GST, tax accounting, ERP systems, and financial reporting, along with the ability to support strategic finance initiatives.</div><div><br></div><div>Key Responsibilities-</div><div><br></div><div>1. Direct &amp; Indirect Tax Compliance</div><div>Manage end-to-end Direct Tax and GST compliance, including:</div><div>Return filing</div><div>Tax payments</div><div>Reconciliations</div><div>Statutory reporting</div><div>Ensure timely deduction, deposit, and reporting of TDS, TCS, and other applicable taxes.</div><div>Review tax implications of new products, business initiatives, contracts, and transactions.</div><div>Coordinate with tax consultants, statutory auditors, and regulatory authorities.</div><div>Support tax assessments, audits, notices, and litigation by preparing responses and maintaining documentation.</div><div>Monitor changes in tax laws and regulations and evaluate their impact on the business.</div><div><br></div><div>2. Tax Accounting &amp; Financial Reporting</div><div>Ensure accurate accounting of:</div><div>Current Tax</div><div>Deferred Tax</div><div>GST</div><div>Other statutory levies</div><div>Review tax-related ledger balances and reconciliations.</div><div>Support preparation and review of financial statements from a taxation perspective.</div><div>Ensure tax provisions comply with applicable Accounting Standards, IND AS, and regulatory requirements.</div><div><br></div><div>3. Process Improvement &amp; Tax Governance</div><div>Strengthen tax governance through robust SOPs, documentation, and internal controls.</div><div>Drive automation of tax compliance, reconciliations, and reporting processes.</div><div>Collaborate with ERP and Technology teams to enhance tax configurations and system capabilities.</div><div>Ensure tax-related master data and ERP configurations remain compliant with applicable regulations.</div><div>Identify opportunities to improve efficiency, accuracy, and compliance across tax processes.</div><div><br></div><div>4. Finance Operations &amp; Cross-functional Support</div><div>Support month-end and year-end financial closing activities.</div><div>Participate in finance transformation, ERP implementation, automation, and process improvement initiatives.</div><div>Assist in preparation of MIS reports, management dashboards, and board or regulatory submissions.</div><div>Partner with Accounting, Treasury, Business, and Compliance teams on finance-related initiatives and projects.</div><div>Provide support on accounting, treasury, regulatory reporting, and other finance functions as required.</div><div><br></div><div>5. Audit &amp; Regulatory Compliance</div><div>Support Internal Audit, Statutory Audit, Tax Audit, and regulatory inspections.</div><div>Ensure timely closure of tax and audit observations.</div><div>Maintain accurate documentation and audit trails for all tax-related transactions and compliance activities.</div><div>Ensure adherence to applicable tax laws, accounting standards, and internal governance policies.</div><div>Candidate Profile</div><div>Education</div><div>Chartered Accountant (CA) preferred</div><div>Additional qualifications in Finance or Taxation will be an advantage</div><div><br></div><div>Experience - </div><div>4–8 years of relevant experience in:</div><div>Direct Tax</div><div>GST</div><div>Tax Accounting</div><div>Finance &amp; Regulatory Compliance</div><div>- Experience in Financial Services, FinTech, Broking, NBFC, or Banking will be preferred.</div><div><br></div><div>The successful candidate will be expected to:</div><div><br></div><div>Ensure zero material tax compliance defaults or regulatory penalties.</div><div>Deliver timely and accurate Direct Tax, GST, and TDS/TCS compliance.</div><div>Successfully manage tax notices, assessments, and litigation matters.</div><div>Maintain accurate tax provisioning and reconciliations.</div><div>Ensure timely closure of audit observations and regulatory actions.</div><div>Drive automation and continuous improvement in tax processes.</div><div>Contribute effectively to finance transformation and cross-functional initiatives.</div><div><br></div><div>Location</div><div>Mumbai, India</div><div><br></div><div>Candidates based in Mumbai or willing to relocate are encouraged to apply.</div><div><br></div><div><br></div>","descriptionBodyPlain":"Manager – Taxation & Finance\n\nLocation: Mumbai, India\nExperience: 4–8 Years\nQualification: Chartered Accountant (CA) Preferred\n\nAbout the Role :\n\nWe are looking for a dynamic and detail-oriented professional to join our Finance team as Manager – Taxation & Finance. The role is responsible for managing the Company's direct and indirect tax compliance, tax accounting, regulatory reporting, audits, and litigation while partnering with cross-functional teams to drive finance transformation and process improvements.\n\nThe ideal candidate will have strong expertise in Direct Tax, GST, tax accounting, ERP systems, and financial reporting, along with the ability to support strategic finance initiatives.\n\nKey Responsibilities-\n\n1. Direct & Indirect Tax Compliance\nManage end-to-end Direct Tax and GST compliance, including:\nReturn filing\nTax payments\nReconciliations\nStatutory reporting\nEnsure timely deduction, deposit, and reporting of TDS, TCS, and other applicable taxes.\nReview tax implications of new products, business initiatives, contracts, and transactions.\nCoordinate with tax consultants, statutory auditors, and regulatory authorities.\nSupport tax assessments, audits, notices, and litigation by preparing responses and maintaining documentation.\nMonitor changes in tax laws and regulations and evaluate their impact on the business.\n\n2. Tax Accounting & Financial Reporting\nEnsure accurate accounting of:\nCurrent Tax\nDeferred Tax\nGST\nOther statutory levies\nReview tax-related ledger balances and reconciliations.\nSupport preparation and review of financial statements from a taxation perspective.\nEnsure tax provisions comply with applicable Accounting Standards, IND AS, and regulatory requirements.\n\n3. Process Improvement & Tax Governance\nStrengthen tax governance through robust SOPs, documentation, and internal controls.\nDrive automation of tax compliance, reconciliations, and reporting processes.\nCollaborate with ERP and Technology teams to enhance tax configurations and system capabilities.\nEnsure tax-related master data and ERP configurations remain compliant with applicable regulations.\nIdentify opportunities to improve efficiency, accuracy, and compliance across tax processes.\n\n4. Finance Operations & Cross-functional Support\nSupport month-end and year-end financial closing activities.\nParticipate in finance transformation, ERP implementation, automation, and process improvement initiatives.\nAssist in preparation of MIS reports, management dashboards, and board or regulatory submissions.\nPartner with Accounting, Treasury, Business, and Compliance teams on finance-related initiatives and projects.\nProvide support on accounting, treasury, regulatory reporting, and other finance functions as required.\n\n5. Audit & Regulatory Compliance\nSupport Internal Audit, Statutory Audit, Tax Audit, and regulatory inspections.\nEnsure timely closure of tax and audit observations.\nMaintain accurate documentation and audit trails for all tax-related transactions and compliance activities.\nEnsure adherence to applicable tax laws, accounting standards, and internal governance policies.\nCandidate Profile\nEducation\nChartered Accountant (CA) preferred\nAdditional qualifications in Finance or Taxation will be an advantage\n\nExperience - \n4–8 years of relevant experience in:\nDirect Tax\nGST\nTax Accounting\nFinance & Regulatory Compliance\n- Experience in Financial Services, FinTech, Broking, NBFC, or Banking will be preferred.\n\nThe successful candidate will be expected to:\n\nEnsure zero material tax compliance defaults or regulatory penalties.\nDeliver timely and accurate Direct Tax, GST, and TDS/TCS compliance.\nSuccessfully manage tax notices, assessments, and litigation matters.\nMaintain accurate tax provisioning and reconciliations.\nEnsure timely closure of audit observations and regulatory actions.\nDrive automation and continuous improvement in tax processes.\nContribute effectively to finance transformation and cross-functional initiatives.\n\nLocation\nMumbai, India\n\nCandidates based in Mumbai or willing to relocate are encouraged to apply.\n\n\n","hostedUrl":"https://jobs.lever.co/paytm/09849b71-38a1-4f20-b35b-393ab05ae18d","applyUrl":"https://jobs.lever.co/paytm/09849b71-38a1-4f20-b35b-393ab05ae18d/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Regulatory Liaison and Compliance","location":"Mumbai, Maharashtra","team":"ERM","allLocations":["Mumbai, Maharashtra"]},"createdAt":1780645307177,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nPaytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors.\n\nKey Responsibilities:\nDevelop and maintain Enterprise Risk Management (ERM) frameworks\nEstablish risk identification and assessment processes\nCreate standardized risk taxonomies\nAssess materiality criteria for the risk universe\nIdentify and analyze potential risks threatening organizational success\nWork with senior management to develop risk management strategies\nConduct market and feasibility studies for strategic projects\nImplement robust internal control systems\n\nTechnical Skills:\nUtilize financial and statistical tools for risk evaluation\nDesign risk assessments, dashboards, and scorecards\nMonitor key risk indicators and emerging risks\nDevelop contingency plans for potential threats\n\nReporting and Governance:\nProvide risk oversight to senior management\nCreate risk appetite statements\nLiaise with stakeholders and board members\nEnsure compliance with regulatory requirements\nStrong knowledge of risk management processes, preferably in a regulated financial institution, with the ability to work across organizational teams\n\nWhy Join Us\n* High-impact role influencing both business outcomes and product direction.\n* Opportunity to work with rich customer and behavioral data at scale.\n* Direct exposure to leadership and strategic decision-making.\n* Data-driven culture with scope to shape how insights are used.\n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div>Paytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>Develop and maintain Enterprise Risk Management (ERM) frameworks</div><div>Establish risk identification and assessment processes</div><div>Create standardized risk taxonomies</div><div>Assess materiality criteria for the risk universe</div><div>Identify and analyze potential risks threatening organizational success</div><div>Work with senior management to develop risk management strategies</div><div>Conduct market and feasibility studies for strategic projects</div><div>Implement robust internal control systems</div><div><br></div><div><b>Technical Skills:</b></div><div>Utilize financial and statistical tools for risk evaluation</div><div>Design risk assessments, dashboards, and scorecards</div><div>Monitor key risk indicators and emerging risks</div><div>Develop contingency plans for potential threats</div><div><br></div><div><b>Reporting and Governance:</b></div><div>Provide risk oversight to senior management</div><div>Create risk appetite statements</div><div>Liaise with stakeholders and board members</div><div>Ensure compliance with regulatory requirements</div><div>Strong knowledge of risk management processes, preferably in a regulated financial institution, with the ability to work across organizational teams</div><div><br></div><div><b>Why Join Us</b></div><div>* High-impact role influencing both business outcomes and product direction.</div><div>* Opportunity to work with rich customer and behavioral data at scale.</div><div>* Direct exposure to leadership and strategic decision-making.</div><div>* Data-driven culture with scope to shape how insights are used.</div>","id":"5a4d9ea3-feea-405d-b36e-ae8def1a9e06","lists":[],"text":"Senior Manager-ERM - Paytm Money","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div>Paytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>Develop and maintain Enterprise Risk Management (ERM) frameworks</div><div>Establish risk identification and assessment processes</div><div>Create standardized risk taxonomies</div><div>Assess materiality criteria for the risk universe</div><div>Identify and analyze potential risks threatening organizational success</div><div>Work with senior management to develop risk management strategies</div><div>Conduct market and feasibility studies for strategic projects</div><div>Implement robust internal control systems</div><div><br></div><div><b>Technical Skills:</b></div><div>Utilize financial and statistical tools for risk evaluation</div><div>Design risk assessments, dashboards, and scorecards</div><div>Monitor key risk indicators and emerging risks</div><div>Develop contingency plans for potential threats</div><div><br></div><div><b>Reporting and Governance:</b></div><div>Provide risk oversight to senior management</div><div>Create risk appetite statements</div><div>Liaise with stakeholders and board members</div><div>Ensure compliance with regulatory requirements</div><div>Strong knowledge of risk management processes, preferably in a regulated financial institution, with the ability to work across organizational teams</div><div><br></div><div><b>Why Join Us</b></div><div>* High-impact role influencing both business outcomes and product direction.</div><div>* Opportunity to work with rich customer and behavioral data at scale.</div><div>* Direct exposure to leadership and strategic decision-making.</div><div>* Data-driven culture with scope to shape how insights are used.</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nPaytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors.\n\nKey Responsibilities:\nDevelop and maintain Enterprise Risk Management (ERM) frameworks\nEstablish risk identification and assessment processes\nCreate standardized risk taxonomies\nAssess materiality criteria for the risk universe\nIdentify and analyze potential risks threatening organizational success\nWork with senior management to develop risk management strategies\nConduct market and feasibility studies for strategic projects\nImplement robust internal control systems\n\nTechnical Skills:\nUtilize financial and statistical tools for risk evaluation\nDesign risk assessments, dashboards, and scorecards\nMonitor key risk indicators and emerging risks\nDevelop contingency plans for potential threats\n\nReporting and Governance:\nProvide risk oversight to senior management\nCreate risk appetite statements\nLiaise with stakeholders and board members\nEnsure compliance with regulatory requirements\nStrong knowledge of risk management processes, preferably in a regulated financial institution, with the ability to work across organizational teams\n\nWhy Join Us\n* High-impact role influencing both business outcomes and product direction.\n* Opportunity to work with rich customer and behavioral data at scale.\n* Direct exposure to leadership and strategic decision-making.\n* Data-driven culture with scope to shape how insights are used.\n","hostedUrl":"https://jobs.lever.co/paytm/5a4d9ea3-feea-405d-b36e-ae8def1a9e06","applyUrl":"https://jobs.lever.co/paytm/5a4d9ea3-feea-405d-b36e-ae8def1a9e06/apply"},{"additional":"","additionalPlain":"","categories":{"department":"HR","location":"Noida, Uttar Pradesh","team":"Employee Onboarding","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1791439120612,"descriptionPlain":"About Us – Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. \nPaytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our ‘Paytm for Business’ App.\n\nAbout the Team:  Onboarding & HR Operations (SG-Grade Vertical), you will lead the onboarding function for new joiners, ensuring they receive a seamless, structured, and welcoming start at Paytm. You will manage end-to-end onboarding processes\nLocation : Noida \n\nKey Responsibilities\nMaintain accurate and up-to-date employee records, both physical (if needed) and digital — update HRIS / internal trackers/database for all onboarding activities, and ensure data integrity.\nLiaise with internal stakeholders , IT, Payroll/Finance, Hiring Managers, Facility/Office Admin  to ensure smooth onboarding: ation.\nTrack onboarding progress: new-joiner status, completion of formalities, induction checklist, follow-up on pending items, and provide regular status updates/reports to HR leadership Act as a first point of contact for new hires for any onboarding-related queries or support during their initial days/weeks.\nContribute to continuous improvement of onboarding processes , suggest improvements, update orientation materials/handbooks, implement best practices for better new-hire experience and compliance.\n\nQualifications & Skill\nMBA in Human Resources is mandatory.\n1-3 years relevant experience in HR operations, onboarding, HR coordination, or generalist HR roles — ideally including some exposure to leading or coordinating onboarding.\nStrong verbal and written communication skills — comfortable conducting presentations and interacting with new joiners and multiple departments.\nProven organizational and team-management capabilities — able to manage schedules, coordinate stakeholders, supervise onboarding tasks, and drive timely execution.\nGood understanding of HR processes: onboarding, employee lifecycle, HR compliance, employment paperwork — familiarity with local labour laws is a plus.\nHands-on proficiency with HRIS / onboarding software, MS Office or Google Workspace (for trackers, documentation, reporting).\nHigh attention to detail, data-accuracy, and process-orientation.\nComfortable working in a 6-day working structure (as applicable).\nAbility to handle confidential / sensitive information with discretion.\nCustomer-service / people-oriented mindset: empathetic, helpful, and supportive towards new employees — ensuring a smooth, welcoming experience.\n","description":"<div>About Us – Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions.&nbsp;</div><div>Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our ‘Paytm for Business’ App.</div><div><br></div><div>About the Team:&nbsp; Onboarding &amp; HR Operations (SG-Grade Vertical), you will lead the onboarding function for new joiners, ensuring they receive a seamless, structured, and welcoming start at Paytm. You will manage end-to-end onboarding processes</div><div>Location : Noida&nbsp;</div><div><br></div><div>Key Responsibilities</div><div>Maintain accurate and up-to-date employee records, both physical (if needed) and digital — update HRIS / internal trackers/database for all onboarding activities, and ensure data integrity.</div><div>Liaise with internal stakeholders , IT, Payroll/Finance, Hiring Managers, Facility/Office Admin&nbsp; to ensure smooth onboarding: ation.</div><div>Track onboarding progress: new-joiner status, completion of formalities, induction checklist, follow-up on pending items, and provide regular status updates/reports to HR leadership Act as a first point of contact for new hires for any onboarding-related queries or support during their initial days/weeks.</div><div>Contribute to continuous improvement of onboarding processes , suggest improvements, update orientation materials/handbooks, implement best practices for better new-hire experience and compliance.</div><div><br></div><div>Qualifications &amp; Skill</div><div>MBA in Human Resources is mandatory.</div><div>1-3 years relevant experience in HR operations, onboarding, HR coordination, or generalist HR roles — ideally including some exposure to leading or coordinating onboarding.</div><div>Strong verbal and written communication skills — comfortable conducting presentations and interacting with new joiners and multiple departments.</div><div>Proven organizational and team-management capabilities — able to manage schedules, coordinate stakeholders, supervise onboarding tasks, and drive timely execution.</div><div>Good understanding of HR processes: onboarding, employee lifecycle, HR compliance, employment paperwork — familiarity with local labour laws is a plus.</div><div>Hands-on proficiency with HRIS / onboarding software, MS Office or Google Workspace (for trackers, documentation, reporting).</div><div>High attention to detail, data-accuracy, and process-orientation.</div><div>Comfortable working in a 6-day working structure (as applicable).</div><div>Ability to handle confidential / sensitive information with discretion.</div><div>Customer-service / people-oriented mindset: empathetic, helpful, and supportive towards new employees — ensuring a smooth, welcoming experience.</div>","id":"7261405f-4ba8-48b9-9e9d-6dc4e4c1d3be","lists":[],"text":"SG Grade- HR Onboarding","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About Us – Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions.&nbsp;</div><div>Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our ‘Paytm for Business’ App.</div><div><br></div><div>About the Team:&nbsp; Onboarding &amp; HR Operations (SG-Grade Vertical), you will lead the onboarding function for new joiners, ensuring they receive a seamless, structured, and welcoming start at Paytm. You will manage end-to-end onboarding processes</div><div>Location : Noida&nbsp;</div><div><br></div><div>Key Responsibilities</div><div>Maintain accurate and up-to-date employee records, both physical (if needed) and digital — update HRIS / internal trackers/database for all onboarding activities, and ensure data integrity.</div><div>Liaise with internal stakeholders , IT, Payroll/Finance, Hiring Managers, Facility/Office Admin&nbsp; to ensure smooth onboarding: ation.</div><div>Track onboarding progress: new-joiner status, completion of formalities, induction checklist, follow-up on pending items, and provide regular status updates/reports to HR leadership Act as a first point of contact for new hires for any onboarding-related queries or support during their initial days/weeks.</div><div>Contribute to continuous improvement of onboarding processes , suggest improvements, update orientation materials/handbooks, implement best practices for better new-hire experience and compliance.</div><div><br></div><div>Qualifications &amp; Skill</div><div>MBA in Human Resources is mandatory.</div><div>1-3 years relevant experience in HR operations, onboarding, HR coordination, or generalist HR roles — ideally including some exposure to leading or coordinating onboarding.</div><div>Strong verbal and written communication skills — comfortable conducting presentations and interacting with new joiners and multiple departments.</div><div>Proven organizational and team-management capabilities — able to manage schedules, coordinate stakeholders, supervise onboarding tasks, and drive timely execution.</div><div>Good understanding of HR processes: onboarding, employee lifecycle, HR compliance, employment paperwork — familiarity with local labour laws is a plus.</div><div>Hands-on proficiency with HRIS / onboarding software, MS Office or Google Workspace (for trackers, documentation, reporting).</div><div>High attention to detail, data-accuracy, and process-orientation.</div><div>Comfortable working in a 6-day working structure (as applicable).</div><div>Ability to handle confidential / sensitive information with discretion.</div><div>Customer-service / people-oriented mindset: empathetic, helpful, and supportive towards new employees — ensuring a smooth, welcoming experience.</div>","descriptionBodyPlain":"About Us – Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. \nPaytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our ‘Paytm for Business’ App.\n\nAbout the Team:  Onboarding & HR Operations (SG-Grade Vertical), you will lead the onboarding function for new joiners, ensuring they receive a seamless, structured, and welcoming start at Paytm. You will manage end-to-end onboarding processes\nLocation : Noida \n\nKey Responsibilities\nMaintain accurate and up-to-date employee records, both physical (if needed) and digital — update HRIS / internal trackers/database for all onboarding activities, and ensure data integrity.\nLiaise with internal stakeholders , IT, Payroll/Finance, Hiring Managers, Facility/Office Admin  to ensure smooth onboarding: ation.\nTrack onboarding progress: new-joiner status, completion of formalities, induction checklist, follow-up on pending items, and provide regular status updates/reports to HR leadership Act as a first point of contact for new hires for any onboarding-related queries or support during their initial days/weeks.\nContribute to continuous improvement of onboarding processes , suggest improvements, update orientation materials/handbooks, implement best practices for better new-hire experience and compliance.\n\nQualifications & Skill\nMBA in Human Resources is mandatory.\n1-3 years relevant experience in HR operations, onboarding, HR coordination, or generalist HR roles — ideally including some exposure to leading or coordinating onboarding.\nStrong verbal and written communication skills — comfortable conducting presentations and interacting with new joiners and multiple departments.\nProven organizational and team-management capabilities — able to manage schedules, coordinate stakeholders, supervise onboarding tasks, and drive timely execution.\nGood understanding of HR processes: onboarding, employee lifecycle, HR compliance, employment paperwork — familiarity with local labour laws is a plus.\nHands-on proficiency with HRIS / onboarding software, MS Office or Google Workspace (for trackers, documentation, reporting).\nHigh attention to detail, data-accuracy, and process-orientation.\nComfortable working in a 6-day working structure (as applicable).\nAbility to handle confidential / sensitive information with discretion.\nCustomer-service / people-oriented mindset: empathetic, helpful, and supportive towards new employees — ensuring a smooth, welcoming experience.\n","hostedUrl":"https://jobs.lever.co/paytm/7261405f-4ba8-48b9-9e9d-6dc4e4c1d3be","applyUrl":"https://jobs.lever.co/paytm/7261405f-4ba8-48b9-9e9d-6dc4e4c1d3be/apply"},{"additionalPlain":"                                                                  Go Big or Go Home!\n\n\nPaytm Labs believes in diversity and equal opportunity and we will not tolerate any forms of discrimination or harassment.  Our people are critical to our success and we know the more inclusive we are, the better our work will be. \nWe thank all applicants, however, only those selected for an interview will be contacted. \nPaytm Labs is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know. \n","additional":"<div><b style=\"font-size: 18px\">                                                                  Go Big or Go Home!</b></div><div><br></div><div><br></div><div><i>Paytm Labs believes in diversity and equal opportunity and we will not tolerate any forms of discrimination or harassment.&nbsp; Our people are critical to our success and we know the more inclusive we are, the better our work will be.&nbsp;</i></div><div>We thank all applicants, however, only those selected for an interview will be contacted.&nbsp;</div><div>Paytm Labs is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know.&nbsp;</div>","categories":{"commitment":"Full-time Employment","department":"Paytm Labs","location":"Toronto, Canada","team":"Labs - HR","allLocations":["Toronto, Canada"]},"createdAt":1776364369237,"descriptionPlain":"About the Role\n\nWe are a small team of AI builders in Paytm Labs.\nAs a Staff AI Platform Engineer, you will work across inference and agentic systems. You will\ncontribute to Paytm's AI inference platform (Pi), serving internal teams and enterprise customers\n- running our own coding and domain-specific models (voice, vision, risk, fintech workflows) as\nwell as third-party models. You will also architect and build the platform that enables\nautonomous AI agents to operate safely and reliably in production - the runtime, orchestration,\nand developer tooling for agents to reason, plan, use tools, and execute complex multi-step\nworkflows, automating both software development and business processes.\n\nYou will work at the intersection of LLMs, distributed systems, and production fintech\ninfrastructure, helping define how inference and agentic AI are built and deployed across\npayments, risk, fraud, collections, support, and developer experience.\n","description":"<div><b>About the Role</b></div><div><br></div><div>We are a small team of AI builders in Paytm Labs.</div><div>As a Staff AI Platform Engineer, you will work across inference and agentic systems. You will</div><div>contribute to Paytm's AI inference platform (Pi), serving internal teams and enterprise customers</div><div>- running our own coding and domain-specific models (voice, vision, risk, fintech workflows) as</div><div>well as third-party models. You will also architect and build the platform that enables</div><div>autonomous AI agents to operate safely and reliably in production - the runtime, orchestration,</div><div>and developer tooling for agents to reason, plan, use tools, and execute complex multi-step</div><div>workflows, automating both software development and business processes.</div><div><br></div><div>You will work at the intersection of LLMs, distributed systems, and production fintech</div><div>infrastructure, helping define how inference and agentic AI are built and deployed across</div><div>payments, risk, fraud, collections, support, and developer experience.</div>","id":"c298cc86-560a-4b3b-87fb-40fb0b9c8ee5","lists":[{"text":"What You'll Do","content":"<li><b>Inference &amp; Model Serving</b></li><li>Build and operate multi-model serving across modalities (text, voice, code, vision) on shared infrastructure</li><li>Own the model lifecycle: download, deploy, serve, monitor, update, swap</li><li>Drive inference optimization: latency, throughput, cost - including quantization, batching, caching, and routing strategies</li><li>Ensure inference is fast and reliable for the agents and systems that depend on it</li><div><br></div><li><b>Agentic Systems</b></li><li>Architect and build the Agentic AI Platform - runtime infrastructure, orchestration systems, and developer tooling for autonomous agents</li><li>Design multi-agent coordination systems enabling agents to collaborate and solve complex workflows</li><li>Build robust tool-use infrastructure that allows agents to interact with APIs, databases, and services safely</li><li>Implement workflow automation: agents that execute multi-step business and engineering tasks with appropriate guardrails</li><li>Build safety and guardrail systems including permissioning, sandboxing, and human-in-the-loop workflows</li><li>Develop evaluation and observability frameworks to measure agent behaviour, detect regressions, and debug failures</li><li>Develop SDKs and APIs that allow internal teams to build and deploy agents quickly and safely</li><div><br></div><li><b>Platform &amp; Technical Leadership</b></li><li>Define technical direction and architecture for agentic systems across the organization</li><li>Build patterns and standards for agent design, tool calling, and evaluation</li><li>Partner closely with ML, product, and security teams to deliver production-grade agent systems</li><li>Mentor engineers and contribute to best practices for agent system design</li>"},{"text":"What You'll Bring","content":"<li>8+ years of software engineering experience, with 3+ years in AI systems or LLM applications</li><li>Strong understanding of LLM-based agent architectures: tool use, multi-step workflows, multi-agent coordination, and their failure modes</li><li>Experience building highly reliable distributed systems</li><li>Experience evaluating LLM systems in production: building evals, detecting regressions, and debugging non-deterministic failures</li><li>Proficiency in TypeScript or Python, and willingness to work in both: the agent platform is TypeScript on Bun with Temporal workflows on Kubernetes and EC2, the inference platform is Python. </li><li>Experience working with modern LLM APIs or open-source models&nbsp;</li><li>Experience with or strong interest in model serving (vLLM, TensorRT-LLM, Triton)</li><li>&nbsp;Understanding of distributed systems: task queues, event-driven architectures, state management, and durable long-running workflows&nbsp;</li><li>Experience with cloud platforms (AWS, GCP) and containerized deployments</li><li>Strong understanding of security risks in agentic systems (prompt injection, privilege escalation, data leakage)&nbsp;</li><li>Demonstrated experience leading complex technical initiatives</li><li>Strong written and verbal communication skills&nbsp;</li>"},{"text":"Nice to Have","content":"<li>Experience building agentic systems in regulated industries (fintech, healthcare, enterprise) </li><li>Familiarity with Model Context Protocol (MCP) or agent communication standards</li><li>Experience with model fine-tuning, quantization, or LoRA&nbsp;</li><li>Experience building CI/CD automation and developer tooling&nbsp;</li><li>Experience adapting workflow orchestration systems (Temporal, Airflow, Prefect) for AI&nbsp;workloads&nbsp;</li><li>Experience with voice models, multimodal models, or edge inference&nbsp;</li><li>Experience designing human-in-the-loop or oversight systems&nbsp;</li>"}],"text":"Staff AI Platform Engineer - Inference & Agentic Systems","country":"CA","workplaceType":"hybrid","opening":"","openingPlain":"","descriptionBody":"<div><b>About the Role</b></div><div><br></div><div>We are a small team of AI builders in Paytm Labs.</div><div>As a Staff AI Platform Engineer, you will work across inference and agentic systems. You will</div><div>contribute to Paytm's AI inference platform (Pi), serving internal teams and enterprise customers</div><div>- running our own coding and domain-specific models (voice, vision, risk, fintech workflows) as</div><div>well as third-party models. You will also architect and build the platform that enables</div><div>autonomous AI agents to operate safely and reliably in production - the runtime, orchestration,</div><div>and developer tooling for agents to reason, plan, use tools, and execute complex multi-step</div><div>workflows, automating both software development and business processes.</div><div><br></div><div>You will work at the intersection of LLMs, distributed systems, and production fintech</div><div>infrastructure, helping define how inference and agentic AI are built and deployed across</div><div>payments, risk, fraud, collections, support, and developer experience.</div>","descriptionBodyPlain":"About the Role\n\nWe are a small team of AI builders in Paytm Labs.\nAs a Staff AI Platform Engineer, you will work across inference and agentic systems. You will\ncontribute to Paytm's AI inference platform (Pi), serving internal teams and enterprise customers\n- running our own coding and domain-specific models (voice, vision, risk, fintech workflows) as\nwell as third-party models. You will also architect and build the platform that enables\nautonomous AI agents to operate safely and reliably in production - the runtime, orchestration,\nand developer tooling for agents to reason, plan, use tools, and execute complex multi-step\nworkflows, automating both software development and business processes.\n\nYou will work at the intersection of LLMs, distributed systems, and production fintech\ninfrastructure, helping define how inference and agentic AI are built and deployed across\npayments, risk, fraud, collections, support, and developer experience.\n","hostedUrl":"https://jobs.lever.co/paytm/c298cc86-560a-4b3b-87fb-40fb0b9c8ee5","applyUrl":"https://jobs.lever.co/paytm/c298cc86-560a-4b3b-87fb-40fb0b9c8ee5/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Operations & Support","location":"Jakarta, Indonesia","team":"SEA & Europe","allLocations":["Jakarta, Indonesia"]},"createdAt":1781084142310,"descriptionPlain":"Job Description \nSupply chain, Logistics and Operations – Indonesia\n\nRole Overview \nDepartment - Supply Chain / Operations\nLocation- Jakarta, Indonesia (On-site)\nReporting To - Director / Business head\nEmployment Type - Full-Time\nIndustry - Electronics / Payment Solutions / Payment devices\n\nAbout the Role\nWe are looking for a proactive and detail-oriented Logistics & Operations Lead to join our team in Indonesia. This role is pivotal in managing end-to-end import logistics from India, ensuring smooth customs clearance, documentation compliance, and warehouse operations. As the role evolves, the incumbent will also take ownership of the Soundbox refurbishment process, overseeing quality checks and device restoration to meet operational standards.\n\nKey Responsibilities1. Import Logistics & Supply Chain (India and other countries → Indonesia)\nCoordinate and manage end-to-end import shipments from India or any other country, including air and sea freight. Liaise with freight forwarders, shipping lines, and customs brokers to ensure timely clearance. Track shipments and proactively resolve delays, discrepancies, or exceptions. Monitor inbound inventory levels and coordinate with the India-side supply team for replenishment planning. Ensure compliance with Indonesian import regulations, tariffs, and trade policies.\n\n2. Documentation & Compliance\nPrepare, verify, and manage all import documentation including:Bill of Lading / Airway BillCommercial Invoice & Packing ListCertificate of Origin, Customs Declaration FormsImport Permits and SNI/BPOM certifications (as applicable)Maintain accurate records of all shipments, clearances, and vendor correspondences. Coordinate with internal finance for duty payments, LC documentation, and reconciliation. Stay updated on changes in Indonesian customs regulations and proactively adapt processes.\n\n3. Warehouse & Inventory Management\nOversee receipt, inspection, and storage of imported goods at the local warehouse. Manage inventory records and conduct regular stock audits. Coordinate with internal teams for distribution and last-mile fulfilment.\n\n4. Soundbox Refurbishment (Future Scope)\nEstablish and manage a structured refurbishment process for returned/faulty Soundbox devices. Oversee device diagnostics, repair coordination, quality testing, and repackaging. Define and implement SOPs and quality benchmarks for the refurbishment unit. Coordinate with the technical team and vendors for spare parts and repair services. Maintain refurbishment MIS including turnaround time, yield rate, and cost tracking.\n\nQualifications & Experience\nBachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.5-8 years of experience in logistics, import operations, or supply chain roles in Indonesia. Hands-on experience with Indonesian customs procedures, INSW portal, and import documentation. Prior experience working with cross-border shipments (India - Indonesia preferred).Exposure to electronics, fintech hardware, or consumer devices is a strong advantage. Experience in refurbishment, reverse logistics, or after-sales operations is a plus.\n\nSkills & Competencies\n\nTechnical Skills Soft Skills\nImport/export documentation Indonesian customs regulations Freight & logistics coordination Warehouse & inventory management ERP / WMS systems (SAP, Oracle, etc.)MS Excel / Google Sheets proficiency Stakeholder management Cross country communication across time zones Strong attention to detail Problem-solving & ownership mindset Effective communication (English & Bahasa)Ability to work cross-functionally Adaptability in a fast-paced environment Vendor relationship management\n\nLanguage Requirements\nProficiency in Bahasa Indonesia (spoken and written) -  Mandatory. Working knowledge of English for cross-border communication and documentation - Required. Hindi or knowledge of Indian business culture - Advantageous.\n\nWhat We Offer\nA dynamic role with strong career growth potential as the business expands in Indonesia. Opportunity to build and lead the Soundbox refurbishment unit from the ground up. Exposure to international supply chain operations (India–Indonesia corridor).Collaborative work environment with a high-performance, cross-cultural team. Competitive compensation and benefits package.\n\nThis job description outlines the primary duties and responsibilities of the role. It is not exhaustive and may be updated as business needs evolve.\n","description":"<div><b style=\"font-size: 12pt;\">Job Description </b></div><div><b style=\"font-size: 12pt;\">Supply chain, Logistics and Operations – Indonesia</b></div><div><br></div><div><b style=\"font-size: 12pt;\">Role Overview </b></div><div><b style=\"font-size: 10pt;\">Department - </b><span style=\"font-size: 10pt;\">Supply Chain / Operations</span></div><div><b style=\"font-size: 10pt;\">Location- </b><span style=\"font-size: 10pt;\">Jakarta, Indonesia (On-site)</span></div><div><b style=\"font-size: 10pt;\">Reporting To - </b><span style=\"font-size: 10pt;\">Director / Business head</span></div><div><b style=\"font-size: 10pt;\">Employment Type - </b><span style=\"font-size: 10pt;\">Full-Time</span></div><div><b style=\"font-size: 10pt;\">Industry - </b><span style=\"font-size: 10pt;\">Electronics / Payment Solutions / Payment devices</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About the Role</b></div><div><span style=\"font-size: 10pt;\">We are looking for a proactive and detail-oriented Logistics &amp; Operations Lead to join our team in Indonesia. This role is pivotal in managing end-to-end import logistics from India, ensuring smooth customs clearance, documentation compliance, and warehouse operations. As the role evolves, the incumbent will also take ownership of the Soundbox refurbishment process, overseeing quality checks and device restoration to meet operational standards.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key Responsibilities</b><b style=\"font-size: 11pt;\">1. Import Logistics &amp; Supply Chain (India and other countries → Indonesia)</b></div><div><span style=\"font-size: 10pt;\">Coordinate and manage end-to-end import shipments from India or any other country, including air and sea freight. Liaise with freight forwarders, shipping lines, and customs brokers to ensure timely clearance. Track shipments and proactively resolve delays, discrepancies, or exceptions. Monitor inbound inventory levels and coordinate with the India-side supply team for replenishment planning. Ensure compliance with Indonesian import regulations, tariffs, and trade policies.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">2. Documentation &amp; Compliance</b></div><div><span style=\"font-size: 10pt;\">Prepare, verify, and manage all import documentation including:Bill of Lading / Airway BillCommercial Invoice &amp; Packing ListCertificate of Origin, Customs Declaration FormsImport Permits and SNI/BPOM certifications (as applicable)Maintain accurate records of all shipments, clearances, and vendor correspondences. Coordinate with internal finance for duty payments, LC documentation, and reconciliation. Stay updated on changes in Indonesian customs regulations and proactively adapt processes.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">3. Warehouse &amp; Inventory Management</b></div><div><span style=\"font-size: 10pt;\">Oversee receipt, inspection, and storage of imported goods at the local warehouse. Manage inventory records and conduct regular stock audits. Coordinate with internal teams for distribution and last-mile fulfilment.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">4. Soundbox Refurbishment (Future Scope)</b></div><div><span style=\"font-size: 10pt;\">Establish and manage a structured refurbishment process for returned/faulty Soundbox devices. Oversee device diagnostics, repair coordination, quality testing, and repackaging. Define and implement SOPs and quality benchmarks for the refurbishment unit. Coordinate with the technical team and vendors for spare parts and repair services. Maintain refurbishment MIS including turnaround time, yield rate, and cost tracking.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Qualifications &amp; Experience</b></div><div><span style=\"font-size: 10pt;\">Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.5-8 years of experience in logistics, import operations, or supply chain roles in Indonesia. Hands-on experience with Indonesian customs procedures, INSW portal, and import documentation. Prior experience working with cross-border shipments (India - Indonesia preferred).Exposure to electronics, fintech hardware, or consumer devices is a strong advantage. Experience in refurbishment, reverse logistics, or after-sales operations is a plus.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Skills &amp; Competencies</b></div><div><br></div><div><b style=\"font-size: 10pt;\">Technical Skills Soft Skills</b></div><div><span style=\"font-size: 10pt;\">Import/export documentation Indonesian customs regulations Freight &amp; logistics coordination Warehouse &amp; inventory management ERP / WMS systems (SAP, Oracle, etc.)MS Excel / Google Sheets proficiency Stakeholder management&nbsp;Cross country communication across time zones Strong attention to detail Problem-solving &amp; ownership mindset Effective communication (English &amp; Bahasa)Ability to work cross-functionally Adaptability in a fast-paced environment Vendor relationship management</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Language Requirements</b></div><div><span style=\"font-size: 10pt;\">Proficiency in Bahasa Indonesia (spoken and written) -&nbsp; Mandatory. Working knowledge of English for cross-border communication and documentation - Required. Hindi or knowledge of Indian business culture - Advantageous.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">What We Offer</b></div><div><span style=\"font-size: 10pt;\">A dynamic role with strong career growth potential as the business expands in Indonesia. Opportunity to build and lead the Soundbox refurbishment unit from the ground up. Exposure to international supply chain operations (India–Indonesia corridor).Collaborative work environment with a high-performance, cross-cultural team. Competitive compensation and benefits package.</span></div><div><br></div><div><span style=\"font-size: 9pt;\">This job description outlines the primary duties and responsibilities of the role. It is not exhaustive and may be updated as business needs evolve.</span></div>","id":"37c37776-1133-44b8-b72d-333bb57fb12b","lists":[],"text":"Supply chain, Logistics and Operations – Indonesia","country":"ID","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b style=\"font-size: 12pt;\">Job Description </b></div><div><b style=\"font-size: 12pt;\">Supply chain, Logistics and Operations – Indonesia</b></div><div><br></div><div><b style=\"font-size: 12pt;\">Role Overview </b></div><div><b style=\"font-size: 10pt;\">Department - </b><span style=\"font-size: 10pt;\">Supply Chain / Operations</span></div><div><b style=\"font-size: 10pt;\">Location- </b><span style=\"font-size: 10pt;\">Jakarta, Indonesia (On-site)</span></div><div><b style=\"font-size: 10pt;\">Reporting To - </b><span style=\"font-size: 10pt;\">Director / Business head</span></div><div><b style=\"font-size: 10pt;\">Employment Type - </b><span style=\"font-size: 10pt;\">Full-Time</span></div><div><b style=\"font-size: 10pt;\">Industry - </b><span style=\"font-size: 10pt;\">Electronics / Payment Solutions / Payment devices</span></div><div><br></div><div><b style=\"font-size: 12pt;\">About the Role</b></div><div><span style=\"font-size: 10pt;\">We are looking for a proactive and detail-oriented Logistics &amp; Operations Lead to join our team in Indonesia. This role is pivotal in managing end-to-end import logistics from India, ensuring smooth customs clearance, documentation compliance, and warehouse operations. As the role evolves, the incumbent will also take ownership of the Soundbox refurbishment process, overseeing quality checks and device restoration to meet operational standards.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Key Responsibilities</b><b style=\"font-size: 11pt;\">1. Import Logistics &amp; Supply Chain (India and other countries → Indonesia)</b></div><div><span style=\"font-size: 10pt;\">Coordinate and manage end-to-end import shipments from India or any other country, including air and sea freight. Liaise with freight forwarders, shipping lines, and customs brokers to ensure timely clearance. Track shipments and proactively resolve delays, discrepancies, or exceptions. Monitor inbound inventory levels and coordinate with the India-side supply team for replenishment planning. Ensure compliance with Indonesian import regulations, tariffs, and trade policies.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">2. Documentation &amp; Compliance</b></div><div><span style=\"font-size: 10pt;\">Prepare, verify, and manage all import documentation including:Bill of Lading / Airway BillCommercial Invoice &amp; Packing ListCertificate of Origin, Customs Declaration FormsImport Permits and SNI/BPOM certifications (as applicable)Maintain accurate records of all shipments, clearances, and vendor correspondences. Coordinate with internal finance for duty payments, LC documentation, and reconciliation. Stay updated on changes in Indonesian customs regulations and proactively adapt processes.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">3. Warehouse &amp; Inventory Management</b></div><div><span style=\"font-size: 10pt;\">Oversee receipt, inspection, and storage of imported goods at the local warehouse. Manage inventory records and conduct regular stock audits. Coordinate with internal teams for distribution and last-mile fulfilment.</span></div><div><br></div><div><b style=\"font-size: 11pt;\">4. Soundbox Refurbishment (Future Scope)</b></div><div><span style=\"font-size: 10pt;\">Establish and manage a structured refurbishment process for returned/faulty Soundbox devices. Oversee device diagnostics, repair coordination, quality testing, and repackaging. Define and implement SOPs and quality benchmarks for the refurbishment unit. Coordinate with the technical team and vendors for spare parts and repair services. Maintain refurbishment MIS including turnaround time, yield rate, and cost tracking.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Qualifications &amp; Experience</b></div><div><span style=\"font-size: 10pt;\">Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.5-8 years of experience in logistics, import operations, or supply chain roles in Indonesia. Hands-on experience with Indonesian customs procedures, INSW portal, and import documentation. Prior experience working with cross-border shipments (India - Indonesia preferred).Exposure to electronics, fintech hardware, or consumer devices is a strong advantage. Experience in refurbishment, reverse logistics, or after-sales operations is a plus.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Skills &amp; Competencies</b></div><div><br></div><div><b style=\"font-size: 10pt;\">Technical Skills Soft Skills</b></div><div><span style=\"font-size: 10pt;\">Import/export documentation Indonesian customs regulations Freight &amp; logistics coordination Warehouse &amp; inventory management ERP / WMS systems (SAP, Oracle, etc.)MS Excel / Google Sheets proficiency Stakeholder management&nbsp;Cross country communication across time zones Strong attention to detail Problem-solving &amp; ownership mindset Effective communication (English &amp; Bahasa)Ability to work cross-functionally Adaptability in a fast-paced environment Vendor relationship management</span></div><div><br></div><div><b style=\"font-size: 12pt;\">Language Requirements</b></div><div><span style=\"font-size: 10pt;\">Proficiency in Bahasa Indonesia (spoken and written) -&nbsp; Mandatory. Working knowledge of English for cross-border communication and documentation - Required. Hindi or knowledge of Indian business culture - Advantageous.</span></div><div><br></div><div><b style=\"font-size: 12pt;\">What We Offer</b></div><div><span style=\"font-size: 10pt;\">A dynamic role with strong career growth potential as the business expands in Indonesia. Opportunity to build and lead the Soundbox refurbishment unit from the ground up. Exposure to international supply chain operations (India–Indonesia corridor).Collaborative work environment with a high-performance, cross-cultural team. Competitive compensation and benefits package.</span></div><div><br></div><div><span style=\"font-size: 9pt;\">This job description outlines the primary duties and responsibilities of the role. It is not exhaustive and may be updated as business needs evolve.</span></div>","descriptionBodyPlain":"Job Description \nSupply chain, Logistics and Operations – Indonesia\n\nRole Overview \nDepartment - Supply Chain / Operations\nLocation- Jakarta, Indonesia (On-site)\nReporting To - Director / Business head\nEmployment Type - Full-Time\nIndustry - Electronics / Payment Solutions / Payment devices\n\nAbout the Role\nWe are looking for a proactive and detail-oriented Logistics & Operations Lead to join our team in Indonesia. This role is pivotal in managing end-to-end import logistics from India, ensuring smooth customs clearance, documentation compliance, and warehouse operations. As the role evolves, the incumbent will also take ownership of the Soundbox refurbishment process, overseeing quality checks and device restoration to meet operational standards.\n\nKey Responsibilities1. Import Logistics & Supply Chain (India and other countries → Indonesia)\nCoordinate and manage end-to-end import shipments from India or any other country, including air and sea freight. Liaise with freight forwarders, shipping lines, and customs brokers to ensure timely clearance. Track shipments and proactively resolve delays, discrepancies, or exceptions. Monitor inbound inventory levels and coordinate with the India-side supply team for replenishment planning. Ensure compliance with Indonesian import regulations, tariffs, and trade policies.\n\n2. Documentation & Compliance\nPrepare, verify, and manage all import documentation including:Bill of Lading / Airway BillCommercial Invoice & Packing ListCertificate of Origin, Customs Declaration FormsImport Permits and SNI/BPOM certifications (as applicable)Maintain accurate records of all shipments, clearances, and vendor correspondences. Coordinate with internal finance for duty payments, LC documentation, and reconciliation. Stay updated on changes in Indonesian customs regulations and proactively adapt processes.\n\n3. Warehouse & Inventory Management\nOversee receipt, inspection, and storage of imported goods at the local warehouse. Manage inventory records and conduct regular stock audits. Coordinate with internal teams for distribution and last-mile fulfilment.\n\n4. Soundbox Refurbishment (Future Scope)\nEstablish and manage a structured refurbishment process for returned/faulty Soundbox devices. Oversee device diagnostics, repair coordination, quality testing, and repackaging. Define and implement SOPs and quality benchmarks for the refurbishment unit. Coordinate with the technical team and vendors for spare parts and repair services. Maintain refurbishment MIS including turnaround time, yield rate, and cost tracking.\n\nQualifications & Experience\nBachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.5-8 years of experience in logistics, import operations, or supply chain roles in Indonesia. Hands-on experience with Indonesian customs procedures, INSW portal, and import documentation. Prior experience working with cross-border shipments (India - Indonesia preferred).Exposure to electronics, fintech hardware, or consumer devices is a strong advantage. Experience in refurbishment, reverse logistics, or after-sales operations is a plus.\n\nSkills & Competencies\n\nTechnical Skills Soft Skills\nImport/export documentation Indonesian customs regulations Freight & logistics coordination Warehouse & inventory management ERP / WMS systems (SAP, Oracle, etc.)MS Excel / Google Sheets proficiency Stakeholder management Cross country communication across time zones Strong attention to detail Problem-solving & ownership mindset Effective communication (English & Bahasa)Ability to work cross-functionally Adaptability in a fast-paced environment Vendor relationship management\n\nLanguage Requirements\nProficiency in Bahasa Indonesia (spoken and written) -  Mandatory. Working knowledge of English for cross-border communication and documentation - Required. Hindi or knowledge of Indian business culture - Advantageous.\n\nWhat We Offer\nA dynamic role with strong career growth potential as the business expands in Indonesia. Opportunity to build and lead the Soundbox refurbishment unit from the ground up. Exposure to international supply chain operations (India–Indonesia corridor).Collaborative work environment with a high-performance, cross-cultural team. Competitive compensation and benefits package.\n\nThis job description outlines the primary duties and responsibilities of the role. It is not exhaustive and may be updated as business needs evolve.\n","hostedUrl":"https://jobs.lever.co/paytm/37c37776-1133-44b8-b72d-333bb57fb12b","applyUrl":"https://jobs.lever.co/paytm/37c37776-1133-44b8-b72d-333bb57fb12b/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"HR","location":"Noida, Uttar Pradesh","team":"Talent Management","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1783506887337,"descriptionPlain":"Job Description: Talent Acquisition (Enabling Hiring)\n\nLocation: Noida\n\nAbout Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Team\nThe talent acquisition team is responsible for identifying, sourcing, and securing top talent for various businesses within Paytm.\n\nAbout the Role\nWe are seeking an accomplished Talent Acquisition for Enabling/Corporate hiring function. This critical role will be responsible for defining and executing a robust talent acquisition strategy for Enabling positions across Paytm. You will act as a strategic partner to our executive team, ensuring the attraction, assessment, and successful onboarding of top-tier talent that aligns with our ambitious growth objectives.\n\nExpectations/Requirements\nDraw on extensive knowledge of Talent Acquisition and the functional areas of the business, forging dynamic, trusted relationships with business leaders, and HR business partners.\nUtilize analytics and market intelligence to anticipate roadblocks, identify talent trends, and strategically solve complex executive hiring challenges.\nOptimize operational process flows for executive search, identifying ways to deliver a consistent, scalable, and highly customer-obsessed recruitment experience to all senior stakeholders.\nDrive an exceptional candidate and referee experience for executive hires, delivering on key internal SLAs and maintaining confidentiality and discretion\n.Create and present comprehensive KPI reports and manage strategic dashboards for executive hiring metrics.\n\nSuperpowers/Skills\n3-5 Years of experience in Talent Acquisition with a significant focus on enabling & Corporate roles (Finance, HR, Marketing, PR, Legal, Marketing, Enterprise Sales) hiring, preferably within a fast-paced, high-growth technology.\nExperience in full-cycle recruiting (end-to-end recruitment), sourcing and employment branding.\nCritical stakeholder management is preferred.\nExcellent recruitment reporting & dashboarding skills.\nFamiliarity with a variety of different selection methods and use of social media and job boards with experience with Sourcing and Recruitment Marketing tools preferably with an experience working on any HRIS tool.\nA sense of ownership and pride in your performance and its impact on the company’s success.\nCritical thinker and problem-solving skills.\n\nEducation\nGraduation in any discipline; MBA in HR will be an added advantage.\n\nWhy Join Us\nBe part of a merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India's fastest growing FinTech Organization. Our agile & democratic setup gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!\n","description":"<div><span style=\"font-size: 20pt;\">Job Description: Talent Acquisition (Enabling Hiring)</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Location:</b><span style=\"font-size: 11pt;\"> Noida</span></div><div><br></div><div><span style=\"font-size: 16pt;\">About Paytm</span></div><div><span style=\"font-size: 11pt;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><span style=\"font-size: 16pt;\">About the Team</span></div><div><span style=\"font-size: 11pt;\">The talent acquisition team is responsible for identifying, sourcing, and securing top talent for various businesses within Paytm.</span></div><div><br></div><div><span style=\"font-size: 16pt;\">About the Role</span></div><div><span style=\"font-size: 11pt;\">We are seeking an accomplished Talent Acquisition for Enabling/Corporate hiring function. This critical role will be responsible for defining and executing a robust talent acquisition strategy for Enabling positions across Paytm. You will act as a strategic partner to our executive team, ensuring the attraction, assessment, and successful onboarding of top-tier talent that aligns with our ambitious growth objectives.</span></div><div><br></div><div><span style=\"font-size: 16pt;\">Expectations/Requirements</span></div><div><span style=\"font-size: 11pt;\">Draw on extensive knowledge of Talent Acquisition and the functional areas of the business, forging dynamic, trusted relationships with business leaders, and HR business partners.</span></div><div><span style=\"font-size: 11pt;\">Utilize analytics and market intelligence to anticipate roadblocks, identify talent trends, and strategically solve complex executive hiring challenges.</span></div><div><span style=\"font-size: 11pt;\">Optimize operational process flows for executive search, identifying ways to deliver a consistent, scalable, and highly customer-obsessed recruitment experience to all senior stakeholders.</span></div><div><span style=\"font-size: 11pt;\">Drive an exceptional candidate and referee experience for executive hires, delivering on key internal SLAs and maintaining confidentiality and discretion</span></div><div><span style=\"font-size: 11pt;\">.Create and present comprehensive KPI reports and manage strategic dashboards for executive hiring metrics.</span></div><div><br></div><div><span style=\"font-size: 16pt;\">Superpowers/Skills</span></div><div><span style=\"font-size: 11pt;\">3-5 Years of experience in Talent Acquisition with a significant focus on enabling &amp; Corporate roles (Finance, HR, Marketing, PR, Legal, Marketing, Enterprise Sales) hiring, preferably within a fast-paced, high-growth technology.</span></div><div><span style=\"font-size: 11pt;\">Experience in full-cycle recruiting (end-to-end recruitment), sourcing and employment branding.</span></div><div><span style=\"font-size: 11pt;\">Critical stakeholder management is preferred.</span></div><div><span style=\"font-size: 11pt;\">Excellent recruitment reporting &amp; dashboarding skills.</span></div><div><span style=\"font-size: 11pt;\">Familiarity with a variety of different selection methods and use of social media and job boards with experience with Sourcing and Recruitment Marketing tools preferably with an experience working on any HRIS tool.</span></div><div><span style=\"font-size: 11pt;\">A sense of ownership and pride in your performance and its impact on the company’s success.</span></div><div><span style=\"font-size: 11pt;\">Critical thinker and problem-solving skills.</span></div><div><br></div><div><span style=\"font-size: 16pt;\">Education</span></div><div><span style=\"font-size: 11pt;\">Graduation in any discipline; MBA in HR will be an added advantage.</span></div><div><br></div><div><span style=\"font-size: 16pt;\">Why Join Us</span></div><div><span style=\"font-size: 11pt;\">Be part of a merit-based culture that thrives on self-motivated &amp; driven individuals who are set out to make a successful career in India's fastest growing FinTech Organization. Our agile &amp; democratic setup gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!</span></div>","id":"d57f6e10-2da4-4072-806c-ca66c1966afb","lists":[],"text":"TA Enabling- Team Lead","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><span style=\"font-size: 20pt;\">Job Description: Talent Acquisition (Enabling Hiring)</span></div><div><br></div><div><b style=\"font-size: 11pt;\">Location:</b><span style=\"font-size: 11pt;\"> Noida</span></div><div><br></div><div><span style=\"font-size: 16pt;\">About Paytm</span></div><div><span style=\"font-size: 11pt;\">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><span style=\"font-size: 16pt;\">About the Team</span></div><div><span style=\"font-size: 11pt;\">The talent acquisition team is responsible for identifying, sourcing, and securing top talent for various businesses within Paytm.</span></div><div><br></div><div><span style=\"font-size: 16pt;\">About the Role</span></div><div><span style=\"font-size: 11pt;\">We are seeking an accomplished Talent Acquisition for Enabling/Corporate hiring function. This critical role will be responsible for defining and executing a robust talent acquisition strategy for Enabling positions across Paytm. You will act as a strategic partner to our executive team, ensuring the attraction, assessment, and successful onboarding of top-tier talent that aligns with our ambitious growth objectives.</span></div><div><br></div><div><span style=\"font-size: 16pt;\">Expectations/Requirements</span></div><div><span style=\"font-size: 11pt;\">Draw on extensive knowledge of Talent Acquisition and the functional areas of the business, forging dynamic, trusted relationships with business leaders, and HR business partners.</span></div><div><span style=\"font-size: 11pt;\">Utilize analytics and market intelligence to anticipate roadblocks, identify talent trends, and strategically solve complex executive hiring challenges.</span></div><div><span style=\"font-size: 11pt;\">Optimize operational process flows for executive search, identifying ways to deliver a consistent, scalable, and highly customer-obsessed recruitment experience to all senior stakeholders.</span></div><div><span style=\"font-size: 11pt;\">Drive an exceptional candidate and referee experience for executive hires, delivering on key internal SLAs and maintaining confidentiality and discretion</span></div><div><span style=\"font-size: 11pt;\">.Create and present comprehensive KPI reports and manage strategic dashboards for executive hiring metrics.</span></div><div><br></div><div><span style=\"font-size: 16pt;\">Superpowers/Skills</span></div><div><span style=\"font-size: 11pt;\">3-5 Years of experience in Talent Acquisition with a significant focus on enabling &amp; Corporate roles (Finance, HR, Marketing, PR, Legal, Marketing, Enterprise Sales) hiring, preferably within a fast-paced, high-growth technology.</span></div><div><span style=\"font-size: 11pt;\">Experience in full-cycle recruiting (end-to-end recruitment), sourcing and employment branding.</span></div><div><span style=\"font-size: 11pt;\">Critical stakeholder management is preferred.</span></div><div><span style=\"font-size: 11pt;\">Excellent recruitment reporting &amp; dashboarding skills.</span></div><div><span style=\"font-size: 11pt;\">Familiarity with a variety of different selection methods and use of social media and job boards with experience with Sourcing and Recruitment Marketing tools preferably with an experience working on any HRIS tool.</span></div><div><span style=\"font-size: 11pt;\">A sense of ownership and pride in your performance and its impact on the company’s success.</span></div><div><span style=\"font-size: 11pt;\">Critical thinker and problem-solving skills.</span></div><div><br></div><div><span style=\"font-size: 16pt;\">Education</span></div><div><span style=\"font-size: 11pt;\">Graduation in any discipline; MBA in HR will be an added advantage.</span></div><div><br></div><div><span style=\"font-size: 16pt;\">Why Join Us</span></div><div><span style=\"font-size: 11pt;\">Be part of a merit-based culture that thrives on self-motivated &amp; driven individuals who are set out to make a successful career in India's fastest growing FinTech Organization. Our agile &amp; democratic setup gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!</span></div>","descriptionBodyPlain":"Job Description: Talent Acquisition (Enabling Hiring)\n\nLocation: Noida\n\nAbout Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Team\nThe talent acquisition team is responsible for identifying, sourcing, and securing top talent for various businesses within Paytm.\n\nAbout the Role\nWe are seeking an accomplished Talent Acquisition for Enabling/Corporate hiring function. This critical role will be responsible for defining and executing a robust talent acquisition strategy for Enabling positions across Paytm. You will act as a strategic partner to our executive team, ensuring the attraction, assessment, and successful onboarding of top-tier talent that aligns with our ambitious growth objectives.\n\nExpectations/Requirements\nDraw on extensive knowledge of Talent Acquisition and the functional areas of the business, forging dynamic, trusted relationships with business leaders, and HR business partners.\nUtilize analytics and market intelligence to anticipate roadblocks, identify talent trends, and strategically solve complex executive hiring challenges.\nOptimize operational process flows for executive search, identifying ways to deliver a consistent, scalable, and highly customer-obsessed recruitment experience to all senior stakeholders.\nDrive an exceptional candidate and referee experience for executive hires, delivering on key internal SLAs and maintaining confidentiality and discretion\n.Create and present comprehensive KPI reports and manage strategic dashboards for executive hiring metrics.\n\nSuperpowers/Skills\n3-5 Years of experience in Talent Acquisition with a significant focus on enabling & Corporate roles (Finance, HR, Marketing, PR, Legal, Marketing, Enterprise Sales) hiring, preferably within a fast-paced, high-growth technology.\nExperience in full-cycle recruiting (end-to-end recruitment), sourcing and employment branding.\nCritical stakeholder management is preferred.\nExcellent recruitment reporting & dashboarding skills.\nFamiliarity with a variety of different selection methods and use of social media and job boards with experience with Sourcing and Recruitment Marketing tools preferably with an experience working on any HRIS tool.\nA sense of ownership and pride in your performance and its impact on the company’s success.\nCritical thinker and problem-solving skills.\n\nEducation\nGraduation in any discipline; MBA in HR will be an added advantage.\n\nWhy Join Us\nBe part of a merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India's fastest growing FinTech Organization. Our agile & democratic setup gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!\n","hostedUrl":"https://jobs.lever.co/paytm/d57f6e10-2da4-4072-806c-ca66c1966afb","applyUrl":"https://jobs.lever.co/paytm/d57f6e10-2da4-4072-806c-ca66c1966afb/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Intern","department":"HR","location":"Bangalore, Karnataka","team":"Recruitment","allLocations":["Bangalore, Karnataka"]},"createdAt":1788868090823,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.  Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nA Talent Acquisition (TA) Intern supports the recruitment team by sourcing and screening candidates, coordinating interviews, and maintaining recruitment trackers. They assist with job postings, initial candidate communication, and documentation like offer letters and onboarding forms. The role also involves helping with employer branding activities and ensuring smooth coordination between candidates and hiring managers.\n\nKey Responsibilities\n● Strong communication and interpersonal skills.\n● Basic understanding of recruitment and hiring processes.\n● Ability to source, screen, and identify relevant candidate profiles.\n● Good candidate and stakeholder coordination skills.\n● Proficiency in MS Excel, Google Sheets, and Microsoft Office.\n● Strong organizational and time-management skills.\n● High attention to detail and accuracy in maintaining recruitment documentation.\n● Ability to maintain recruitment trackers and reports.\n● Strong professional email writing and verbal communication skills.\n● Ability to work in a fast-paced environment and manage multiple priorities.\n● Positive attitude, willingness to learn, and adaptability.\n● Knowledge of LinkedIn and job portals will be an added advantage.\n\nSkills & Qualifications:\n● Strong communication and interpersonal skills.\n● Basic understanding of recruitment and hiring processes.\n● Ability to source, screen, and identify relevant candidate profiles.\n● Good candidate and stakeholder coordination skills.\n● Proficiency in MS Excel, Google Sheets, and Microsoft Office.\n● Strong organizational and time-management skills.\n● High attention to detail and accuracy in maintaining recruitment documentation.\n● Ability to maintain recruitment trackers and reports.\n● Strong professional email writing and verbal communication skills.\n● Ability to work in a fast-paced environment and manage multiple priorities.\n● Positive attitude, willingness to learn, and adaptability.\n● Knowledge of LinkedIn and job portals will be an added advantage.\n\nWhat You Will Gain:\n● Hands-on exposure to Talent Acquisition and recruitment operations.\n●Experience working on real-time hiring requirements across different functions.\n●Opportunity to interact with candidates, recruiters, and business stakeholders.\n●Practical experience in candidate sourcing, screening, interview coordination, and recruitment reporting.\n\n\nWhy join us:\nWe support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.&nbsp;&nbsp;Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role:</b></div><div>A Talent Acquisition (TA) Intern supports the recruitment team by sourcing and screening candidates, coordinating interviews, and maintaining recruitment trackers. They assist with job postings, initial candidate communication, and documentation like offer letters and onboarding forms. The role also involves helping with employer branding activities and ensuring smooth coordination between candidates and hiring managers.</div><div><br></div><div><b>Key Responsibilities</b></div><div>● Strong communication and interpersonal skills.</div><div>● Basic understanding of recruitment and hiring processes.</div><div>● Ability to source, screen, and identify relevant candidate profiles.</div><div>● Good candidate and stakeholder coordination skills.</div><div>● Proficiency in MS Excel, Google Sheets, and Microsoft Office.</div><div>● Strong organizational and time-management skills.</div><div>● High attention to detail and accuracy in maintaining recruitment documentation.</div><div>● Ability to maintain recruitment trackers and reports.</div><div>● Strong professional email writing and verbal communication skills.</div><div>● Ability to work in a fast-paced environment and manage multiple priorities.</div><div>● Positive attitude, willingness to learn, and adaptability.</div><div>● Knowledge of LinkedIn and job portals will be an added advantage.</div><div><br></div><div><b>Skills &amp; Qualifications:</b></div><div>● Strong communication and interpersonal skills.</div><div>● Basic understanding of recruitment and hiring processes.</div><div>● Ability to source, screen, and identify relevant candidate profiles.</div><div>● Good candidate and stakeholder coordination skills.</div><div>● Proficiency in MS Excel, Google Sheets, and Microsoft Office.</div><div>● Strong organizational and time-management skills.</div><div>● High attention to detail and accuracy in maintaining recruitment documentation.</div><div>● Ability to maintain recruitment trackers and reports.</div><div>● Strong professional email writing and verbal communication skills.</div><div>● Ability to work in a fast-paced environment and manage multiple priorities.</div><div>● Positive attitude, willingness to learn, and adaptability.</div><div>● Knowledge of LinkedIn and job portals will be an added advantage.</div><div><br></div><div><b>What You Will Gain:</b></div><div>● Hands-on exposure to Talent Acquisition and recruitment operations.</div><div>●Experience working on real-time hiring requirements across different functions.</div><div>●Opportunity to interact with candidates, recruiters, and business stakeholders.</div><div>●Practical experience in candidate sourcing, screening, interview coordination, and recruitment reporting.</div><div><br></div><div><br></div><div><b>Why join us:</b></div><div>We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"88e8b698-8f03-4e09-9581-168f831fb3af","lists":[],"text":"Talent Acquisition Intern - Bangalore","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.&nbsp;&nbsp;Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role:</b></div><div>A Talent Acquisition (TA) Intern supports the recruitment team by sourcing and screening candidates, coordinating interviews, and maintaining recruitment trackers. They assist with job postings, initial candidate communication, and documentation like offer letters and onboarding forms. The role also involves helping with employer branding activities and ensuring smooth coordination between candidates and hiring managers.</div><div><br></div><div><b>Key Responsibilities</b></div><div>● Strong communication and interpersonal skills.</div><div>● Basic understanding of recruitment and hiring processes.</div><div>● Ability to source, screen, and identify relevant candidate profiles.</div><div>● Good candidate and stakeholder coordination skills.</div><div>● Proficiency in MS Excel, Google Sheets, and Microsoft Office.</div><div>● Strong organizational and time-management skills.</div><div>● High attention to detail and accuracy in maintaining recruitment documentation.</div><div>● Ability to maintain recruitment trackers and reports.</div><div>● Strong professional email writing and verbal communication skills.</div><div>● Ability to work in a fast-paced environment and manage multiple priorities.</div><div>● Positive attitude, willingness to learn, and adaptability.</div><div>● Knowledge of LinkedIn and job portals will be an added advantage.</div><div><br></div><div><b>Skills &amp; Qualifications:</b></div><div>● Strong communication and interpersonal skills.</div><div>● Basic understanding of recruitment and hiring processes.</div><div>● Ability to source, screen, and identify relevant candidate profiles.</div><div>● Good candidate and stakeholder coordination skills.</div><div>● Proficiency in MS Excel, Google Sheets, and Microsoft Office.</div><div>● Strong organizational and time-management skills.</div><div>● High attention to detail and accuracy in maintaining recruitment documentation.</div><div>● Ability to maintain recruitment trackers and reports.</div><div>● Strong professional email writing and verbal communication skills.</div><div>● Ability to work in a fast-paced environment and manage multiple priorities.</div><div>● Positive attitude, willingness to learn, and adaptability.</div><div>● Knowledge of LinkedIn and job portals will be an added advantage.</div><div><br></div><div><b>What You Will Gain:</b></div><div>● Hands-on exposure to Talent Acquisition and recruitment operations.</div><div>●Experience working on real-time hiring requirements across different functions.</div><div>●Opportunity to interact with candidates, recruiters, and business stakeholders.</div><div>●Practical experience in candidate sourcing, screening, interview coordination, and recruitment reporting.</div><div><br></div><div><br></div><div><b>Why join us:</b></div><div>We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.  Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nA Talent Acquisition (TA) Intern supports the recruitment team by sourcing and screening candidates, coordinating interviews, and maintaining recruitment trackers. They assist with job postings, initial candidate communication, and documentation like offer letters and onboarding forms. The role also involves helping with employer branding activities and ensuring smooth coordination between candidates and hiring managers.\n\nKey Responsibilities\n● Strong communication and interpersonal skills.\n● Basic understanding of recruitment and hiring processes.\n● Ability to source, screen, and identify relevant candidate profiles.\n● Good candidate and stakeholder coordination skills.\n● Proficiency in MS Excel, Google Sheets, and Microsoft Office.\n● Strong organizational and time-management skills.\n● High attention to detail and accuracy in maintaining recruitment documentation.\n● Ability to maintain recruitment trackers and reports.\n● Strong professional email writing and verbal communication skills.\n● Ability to work in a fast-paced environment and manage multiple priorities.\n● Positive attitude, willingness to learn, and adaptability.\n● Knowledge of LinkedIn and job portals will be an added advantage.\n\nSkills & Qualifications:\n● Strong communication and interpersonal skills.\n● Basic understanding of recruitment and hiring processes.\n● Ability to source, screen, and identify relevant candidate profiles.\n● Good candidate and stakeholder coordination skills.\n● Proficiency in MS Excel, Google Sheets, and Microsoft Office.\n● Strong organizational and time-management skills.\n● High attention to detail and accuracy in maintaining recruitment documentation.\n● Ability to maintain recruitment trackers and reports.\n● Strong professional email writing and verbal communication skills.\n● Ability to work in a fast-paced environment and manage multiple priorities.\n● Positive attitude, willingness to learn, and adaptability.\n● Knowledge of LinkedIn and job portals will be an added advantage.\n\nWhat You Will Gain:\n● Hands-on exposure to Talent Acquisition and recruitment operations.\n●Experience working on real-time hiring requirements across different functions.\n●Opportunity to interact with candidates, recruiters, and business stakeholders.\n●Practical experience in candidate sourcing, screening, interview coordination, and recruitment reporting.\n\n\nWhy join us:\nWe support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/88e8b698-8f03-4e09-9581-168f831fb3af","applyUrl":"https://jobs.lever.co/paytm/88e8b698-8f03-4e09-9581-168f831fb3af/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Intern","department":"HR","location":"Noida, Uttar Pradesh","team":"Recruitment","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1788932799517,"descriptionPlain":"Location: Noida \nDuration: 3 months \nWorking days: 5 days work from office\n\nAbout Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role: A Talent Acquisition (TA) Intern will support the recruitment team in sourcing and screening candidates for technology roles. The role will involve working on real-time tech hiring requirements, coordinating interviews, candidate communication, maintaining recruitment trackers, and supporting hiring drives.\n\nKey Responsibilities:\n\n* Source and screen candidates for Tech roles through LinkedIn, Naukri and other platforms.\n* Identify relevant profiles based on technical requirements and job descriptions.\n* Conduct initial candidate communication and HR screening calls.\n* Coordinate interviews between candidates, recruiters and hiring managers.\n* Support tech hiring drives, including weekend drives, as required.\n* Maintain recruitment trackers, candidate databases and hiring reports.\n* Support job postings, offer documentation and candidate follow-ups.\n* Work closely with recruiters and stakeholders to ensure smooth hiring.\n* Assist with employer branding and other TA initiatives.\n\nSkills & Qualifications:\n* Strong communication and interpersonal skills.\n* Basic understanding of Talent Acquisition and recruitment processes.\n* Good sourcing and candidate screening skills.\n* Ability to understand basic technical job requirements.\n* Good coordination and stakeholder management skills.\n* Proficiency in MS Excel / Google Sheets.\n* Strong organizational skills and attention to detail.\n* Knowledge of LinkedIn, Naukri and other sourcing platforms will be an advantage.\n* Proactive attitude, willingness to learn and ability to work in a fast-paced environment.\n\nWhat You Will Gain\nHands-on exposure to Tech Talent Acquisition and recruitment operations.\nExperience working on real-time technology hiring requirements.\nExposure to sourcing, screening, HR calls and interview coordination.\nExperience handling tech hiring drives and recruitment reporting.\nOpportunity to interact with candidates, recruiters and business stakeholders.\nPractical understanding of the end-to-end recruitment process.\n","description":"<div><b>Location: Noida </b></div><div><b>Duration: 3 months </b></div><div><b>Working days: 5 days work from office</b></div><div><br></div><div><b>About Paytm Group:</b> Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role: </b>A <b>Talent Acquisition (TA) Intern</b> will support the recruitment team in sourcing and screening candidates for technology roles. The role will involve working on real-time tech hiring requirements, coordinating interviews, candidate communication, maintaining recruitment trackers, and supporting hiring drives.</div><div><br></div><div><b>Key Responsibilities:</b></div><div><br></div><div>* Source and screen candidates for <b>Tech roles</b> through LinkedIn, Naukri and other platforms.</div><div>* Identify relevant profiles based on technical requirements and job descriptions.</div><div>* Conduct initial candidate communication and HR screening calls.</div><div>* Coordinate interviews between candidates, recruiters and hiring managers.</div><div>* Support <b>tech hiring drives, including weekend drives</b>, as required.</div><div>* Maintain recruitment trackers, candidate databases and hiring reports.</div><div>* Support job postings, offer documentation and candidate follow-ups.</div><div>* Work closely with recruiters and stakeholders to ensure smooth hiring.</div><div>* Assist with employer branding and other TA initiatives.</div><div><br></div><div><b>Skills &amp; Qualifications:</b></div><div>* Strong communication and interpersonal skills.</div><div>* Basic understanding of <b>Talent Acquisition and recruitment processes</b>.</div><div>* Good sourcing and candidate screening skills.</div><div>* Ability to understand basic technical job requirements.</div><div>* Good coordination and stakeholder management skills.</div><div>* Proficiency in MS Excel / Google Sheets.</div><div>* Strong organizational skills and attention to detail.</div><div>* Knowledge of LinkedIn, Naukri and other sourcing platforms will be an advantage.</div><div>* Proactive attitude, willingness to learn and ability to work in a fast-paced environment.</div><div><br></div><div><b>What You Will Gain</b></div><div>Hands-on exposure to <b>Tech Talent Acquisition and recruitment operations</b>.</div><div>Experience working on real-time technology hiring requirements.</div><div>Exposure to sourcing, screening, HR calls and interview coordination.</div><div>Experience handling <b>tech hiring drives</b> and recruitment reporting.</div><div>Opportunity to interact with candidates, recruiters and business stakeholders.</div><div>Practical understanding of the end-to-end recruitment process.</div>","id":"36f0fe45-a771-4f97-aac1-0a9ca1d73f18","lists":[],"text":"Talent Acquisition Intern - Noida","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Location: Noida </b></div><div><b>Duration: 3 months </b></div><div><b>Working days: 5 days work from office</b></div><div><br></div><div><b>About Paytm Group:</b> Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role: </b>A <b>Talent Acquisition (TA) Intern</b> will support the recruitment team in sourcing and screening candidates for technology roles. The role will involve working on real-time tech hiring requirements, coordinating interviews, candidate communication, maintaining recruitment trackers, and supporting hiring drives.</div><div><br></div><div><b>Key Responsibilities:</b></div><div><br></div><div>* Source and screen candidates for <b>Tech roles</b> through LinkedIn, Naukri and other platforms.</div><div>* Identify relevant profiles based on technical requirements and job descriptions.</div><div>* Conduct initial candidate communication and HR screening calls.</div><div>* Coordinate interviews between candidates, recruiters and hiring managers.</div><div>* Support <b>tech hiring drives, including weekend drives</b>, as required.</div><div>* Maintain recruitment trackers, candidate databases and hiring reports.</div><div>* Support job postings, offer documentation and candidate follow-ups.</div><div>* Work closely with recruiters and stakeholders to ensure smooth hiring.</div><div>* Assist with employer branding and other TA initiatives.</div><div><br></div><div><b>Skills &amp; Qualifications:</b></div><div>* Strong communication and interpersonal skills.</div><div>* Basic understanding of <b>Talent Acquisition and recruitment processes</b>.</div><div>* Good sourcing and candidate screening skills.</div><div>* Ability to understand basic technical job requirements.</div><div>* Good coordination and stakeholder management skills.</div><div>* Proficiency in MS Excel / Google Sheets.</div><div>* Strong organizational skills and attention to detail.</div><div>* Knowledge of LinkedIn, Naukri and other sourcing platforms will be an advantage.</div><div>* Proactive attitude, willingness to learn and ability to work in a fast-paced environment.</div><div><br></div><div><b>What You Will Gain</b></div><div>Hands-on exposure to <b>Tech Talent Acquisition and recruitment operations</b>.</div><div>Experience working on real-time technology hiring requirements.</div><div>Exposure to sourcing, screening, HR calls and interview coordination.</div><div>Experience handling <b>tech hiring drives</b> and recruitment reporting.</div><div>Opportunity to interact with candidates, recruiters and business stakeholders.</div><div>Practical understanding of the end-to-end recruitment process.</div>","descriptionBodyPlain":"Location: Noida \nDuration: 3 months \nWorking days: 5 days work from office\n\nAbout Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role: A Talent Acquisition (TA) Intern will support the recruitment team in sourcing and screening candidates for technology roles. The role will involve working on real-time tech hiring requirements, coordinating interviews, candidate communication, maintaining recruitment trackers, and supporting hiring drives.\n\nKey Responsibilities:\n\n* Source and screen candidates for Tech roles through LinkedIn, Naukri and other platforms.\n* Identify relevant profiles based on technical requirements and job descriptions.\n* Conduct initial candidate communication and HR screening calls.\n* Coordinate interviews between candidates, recruiters and hiring managers.\n* Support tech hiring drives, including weekend drives, as required.\n* Maintain recruitment trackers, candidate databases and hiring reports.\n* Support job postings, offer documentation and candidate follow-ups.\n* Work closely with recruiters and stakeholders to ensure smooth hiring.\n* Assist with employer branding and other TA initiatives.\n\nSkills & Qualifications:\n* Strong communication and interpersonal skills.\n* Basic understanding of Talent Acquisition and recruitment processes.\n* Good sourcing and candidate screening skills.\n* Ability to understand basic technical job requirements.\n* Good coordination and stakeholder management skills.\n* Proficiency in MS Excel / Google Sheets.\n* Strong organizational skills and attention to detail.\n* Knowledge of LinkedIn, Naukri and other sourcing platforms will be an advantage.\n* Proactive attitude, willingness to learn and ability to work in a fast-paced environment.\n\nWhat You Will Gain\nHands-on exposure to Tech Talent Acquisition and recruitment operations.\nExperience working on real-time technology hiring requirements.\nExposure to sourcing, screening, HR calls and interview coordination.\nExperience handling tech hiring drives and recruitment reporting.\nOpportunity to interact with candidates, recruiters and business stakeholders.\nPractical understanding of the end-to-end recruitment process.\n","hostedUrl":"https://jobs.lever.co/paytm/36f0fe45-a771-4f97-aac1-0a9ca1d73f18","applyUrl":"https://jobs.lever.co/paytm/36f0fe45-a771-4f97-aac1-0a9ca1d73f18/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"HR","location":"Noida, Uttar Pradesh","team":"Recruitment","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1791267424443,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.\n\nPaytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role\nPaytm is looking for an energetic, data-driven, and high-impact IT Recruiter to join our Talent Acquisition team in Noida. In this role, you will own the end-to-end recruitment lifecycle for engineering and technology roles across Paytm's core business units.\nYou will partner closely with Engineering Managers, Tech Leads, and HR Business Partners to source, attract, and hire high-caliber technical talent in a fast-paced, high-growth fintech environment. This role matters directly to Paytm’s growth engine: speed of technical execution starts with bringing in top-tier engineering talent who demonstrate strong ownership, business impact, and learning agility.\n\nKey Responsibilities\nEnd-to-End Talent Acquisition: Drive the full recruitment lifecycle for software engineering, backend, frontend, infrastructure, data, and mobile engineering roles.\nProactive Sourcing & Pipeline Building: Utilize advanced sourcing techniques (LinkedIn Recruiter, GitHub, tech communities, employee referrals, and specialized job portals) to build a robust candidate pipeline for critical engineering demands.\nHiring Manager Partnership: Collaborate with Engineering Leadership to understand technical requirements, define candidate personas, and align on hiring timelines and assessment criteria.\nCandidate Experience: Ensure a transparent, engaging, and professional candidate journey from initial outreach through technical rounds to offer acceptance and onboarding.\nOffer Management & Negotiation: Conduct salary fitment assessments, negotiate offer packages, and manage post-offer engagement to ensure high offer conversion rates and low drop-outs.\nProcess & SLA Adherence: Track key recruitment metrics including time-to-fill, cost-per-hire, channel mix, and pass-through ratios to continuously optimize hiring efficiency.\n\nRequired Qualifications\n2–4 years of core hands-on experience in IT/Technical recruitment within a fast-paced Internet, Fintech, Product, or High-Growth Tech ecosystem.\nDemonstrated track record of closing niche and complex engineering roles (e.g., Java, Microservices, React, Node.js, Cloud/DevOps, Data Engineering).\nStrong understanding of modern technology stacks, engineering designations, and technical skill matrices.\nExcellent candidate assessment, stakeholder management, and salary negotiation skills.\nBachelor's degree in Human Resources, Business Administration, Engineering, or a related field.\nPreferred Qualifications\nExperience recruiting within product-based tech companies or fast-scaling fintech startups.\nFamiliarity with Applicant Tracking Systems (ATS) like Lever, Greenhouse, or Darwinbox.\nProven exposure to high-volume recruitment drives, hackathons, and tech community engagement.\n\nAI Expectations\nAI-Enabled Recruitment Workflows: Utilize AI tools for job description generation, candidate matching, Boolean string building, and intelligent resume parsing.\nMarket Intelligence & Outreach: Use AI tools for market mapping, competitive talent research, and personalizing candidate outreach emails at scale.\nProductivity Improvement: Leverage AI-driven scheduling tools, automated interview updates, and automated reporting to reduce recruitment cycle times.\n\nIdeal Candidate\nDemonstrates high ownership, bias for action, and a result-oriented approach to closing open mandates.\nPossesses strong learning agility and keeps pace with evolving technology trends and tech-hiring practices.\nBrings a young, dynamic, and modern mindset, adapting rapidly to shifting business priorities.\nValues candidate experience, diversity, and candidate-first communication.\n\nExperience\nExperience: 2–4 years\n\nLocation\nNoida, Uttar Pradesh\n","description":"<div>About Paytm</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.</div><div><br></div><div>Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div>About the Role</div><div>Paytm is looking for an energetic, data-driven, and high-impact IT Recruiter to join our Talent Acquisition team in Noida. In this role, you will own the end-to-end recruitment lifecycle for engineering and technology roles across Paytm's core business units.</div><div>You will partner closely with Engineering Managers, Tech Leads, and HR Business Partners to source, attract, and hire high-caliber technical talent in a fast-paced, high-growth fintech environment. This role matters directly to Paytm’s growth engine: speed of technical execution starts with bringing in top-tier engineering talent who demonstrate strong ownership, business impact, and learning agility.</div><div><br></div><div>Key Responsibilities</div><div><b>End-to-End Talent Acquisition:</b> Drive the full recruitment lifecycle for software engineering, backend, frontend, infrastructure, data, and mobile engineering roles.</div><div><b>Proactive Sourcing &amp; Pipeline Building:</b> Utilize advanced sourcing techniques (LinkedIn Recruiter, GitHub, tech communities, employee referrals, and specialized job portals) to build a robust candidate pipeline for critical engineering demands.</div><div><b>Hiring Manager Partnership:</b> Collaborate with Engineering Leadership to understand technical requirements, define candidate personas, and align on hiring timelines and assessment criteria.</div><div><b>Candidate Experience:</b> Ensure a transparent, engaging, and professional candidate journey from initial outreach through technical rounds to offer acceptance and onboarding.</div><div><b>Offer Management &amp; Negotiation:</b> Conduct salary fitment assessments, negotiate offer packages, and manage post-offer engagement to ensure high offer conversion rates and low drop-outs.</div><div><b>Process &amp; SLA Adherence:</b> Track key recruitment metrics including time-to-fill, cost-per-hire, channel mix, and pass-through ratios to continuously optimize hiring efficiency.</div><div><br></div><div>Required Qualifications</div><div><b>2–4 years</b> of core hands-on experience in IT/Technical recruitment within a fast-paced Internet, Fintech, Product, or High-Growth Tech ecosystem.</div><div>Demonstrated track record of closing niche and complex engineering roles (e.g., Java, Microservices, React, <a rel=\"noopener noreferrer\" class=\"postings-link\" href=\"http://Node.js\">Node.js</a>, Cloud/DevOps, Data Engineering).</div><div>Strong understanding of modern technology stacks, engineering designations, and technical skill matrices.</div><div>Excellent candidate assessment, stakeholder management, and salary negotiation skills.</div><div>Bachelor's degree in Human Resources, Business Administration, Engineering, or a related field.</div><div>Preferred Qualifications</div><div>Experience recruiting within product-based tech companies or fast-scaling fintech startups.</div><div>Familiarity with Applicant Tracking Systems (ATS) like Lever, Greenhouse, or Darwinbox.</div><div>Proven exposure to high-volume recruitment drives, hackathons, and tech community engagement.</div><div><br></div><div>AI Expectations</div><div><b>AI-Enabled Recruitment Workflows:</b> Utilize AI tools for job description generation, candidate matching, Boolean string building, and intelligent resume parsing.</div><div><b>Market Intelligence &amp; Outreach:</b> Use AI tools for market mapping, competitive talent research, and personalizing candidate outreach emails at scale.</div><div><b>Productivity Improvement:</b> Leverage AI-driven scheduling tools, automated interview updates, and automated reporting to reduce recruitment cycle times.</div><div><br></div><div>Ideal Candidate</div><div>Demonstrates high <b>ownership, bias for action</b>, and a result-oriented approach to closing open mandates.</div><div>Possesses strong <b>learning agility</b> and keeps pace with evolving technology trends and tech-hiring practices.</div><div>Brings a <b>young, dynamic, and modern mindset</b>, adapting rapidly to shifting business priorities.</div><div>Values candidate experience, diversity, and candidate-first communication.</div><div><br></div><div>Experience</div><div><b>Experience:</b> 2–4 years</div><div><br></div><div>Location</div><div><b>Noida, Uttar Pradesh</b></div>","id":"b671fa55-dccf-4f1f-acc4-10e78d74c8b4","lists":[],"text":"Talent Acquisition Specialist - IT Recruitment","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About Paytm</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.</div><div><br></div><div>Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div>About the Role</div><div>Paytm is looking for an energetic, data-driven, and high-impact IT Recruiter to join our Talent Acquisition team in Noida. In this role, you will own the end-to-end recruitment lifecycle for engineering and technology roles across Paytm's core business units.</div><div>You will partner closely with Engineering Managers, Tech Leads, and HR Business Partners to source, attract, and hire high-caliber technical talent in a fast-paced, high-growth fintech environment. This role matters directly to Paytm’s growth engine: speed of technical execution starts with bringing in top-tier engineering talent who demonstrate strong ownership, business impact, and learning agility.</div><div><br></div><div>Key Responsibilities</div><div><b>End-to-End Talent Acquisition:</b> Drive the full recruitment lifecycle for software engineering, backend, frontend, infrastructure, data, and mobile engineering roles.</div><div><b>Proactive Sourcing &amp; Pipeline Building:</b> Utilize advanced sourcing techniques (LinkedIn Recruiter, GitHub, tech communities, employee referrals, and specialized job portals) to build a robust candidate pipeline for critical engineering demands.</div><div><b>Hiring Manager Partnership:</b> Collaborate with Engineering Leadership to understand technical requirements, define candidate personas, and align on hiring timelines and assessment criteria.</div><div><b>Candidate Experience:</b> Ensure a transparent, engaging, and professional candidate journey from initial outreach through technical rounds to offer acceptance and onboarding.</div><div><b>Offer Management &amp; Negotiation:</b> Conduct salary fitment assessments, negotiate offer packages, and manage post-offer engagement to ensure high offer conversion rates and low drop-outs.</div><div><b>Process &amp; SLA Adherence:</b> Track key recruitment metrics including time-to-fill, cost-per-hire, channel mix, and pass-through ratios to continuously optimize hiring efficiency.</div><div><br></div><div>Required Qualifications</div><div><b>2–4 years</b> of core hands-on experience in IT/Technical recruitment within a fast-paced Internet, Fintech, Product, or High-Growth Tech ecosystem.</div><div>Demonstrated track record of closing niche and complex engineering roles (e.g., Java, Microservices, React, <a href=\"http://Node.js\" class=\"postings-link\" target=\"_blank\" rel=\"noopener noreferrer\">Node.js</a>, Cloud/DevOps, Data Engineering).</div><div>Strong understanding of modern technology stacks, engineering designations, and technical skill matrices.</div><div>Excellent candidate assessment, stakeholder management, and salary negotiation skills.</div><div>Bachelor's degree in Human Resources, Business Administration, Engineering, or a related field.</div><div>Preferred Qualifications</div><div>Experience recruiting within product-based tech companies or fast-scaling fintech startups.</div><div>Familiarity with Applicant Tracking Systems (ATS) like Lever, Greenhouse, or Darwinbox.</div><div>Proven exposure to high-volume recruitment drives, hackathons, and tech community engagement.</div><div><br></div><div>AI Expectations</div><div><b>AI-Enabled Recruitment Workflows:</b> Utilize AI tools for job description generation, candidate matching, Boolean string building, and intelligent resume parsing.</div><div><b>Market Intelligence &amp; Outreach:</b> Use AI tools for market mapping, competitive talent research, and personalizing candidate outreach emails at scale.</div><div><b>Productivity Improvement:</b> Leverage AI-driven scheduling tools, automated interview updates, and automated reporting to reduce recruitment cycle times.</div><div><br></div><div>Ideal Candidate</div><div>Demonstrates high <b>ownership, bias for action</b>, and a result-oriented approach to closing open mandates.</div><div>Possesses strong <b>learning agility</b> and keeps pace with evolving technology trends and tech-hiring practices.</div><div>Brings a <b>young, dynamic, and modern mindset</b>, adapting rapidly to shifting business priorities.</div><div>Values candidate experience, diversity, and candidate-first communication.</div><div><br></div><div>Experience</div><div><b>Experience:</b> 2–4 years</div><div><br></div><div>Location</div><div><b>Noida, Uttar Pradesh</b></div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.\n\nPaytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role\nPaytm is looking for an energetic, data-driven, and high-impact IT Recruiter to join our Talent Acquisition team in Noida. In this role, you will own the end-to-end recruitment lifecycle for engineering and technology roles across Paytm's core business units.\nYou will partner closely with Engineering Managers, Tech Leads, and HR Business Partners to source, attract, and hire high-caliber technical talent in a fast-paced, high-growth fintech environment. This role matters directly to Paytm’s growth engine: speed of technical execution starts with bringing in top-tier engineering talent who demonstrate strong ownership, business impact, and learning agility.\n\nKey Responsibilities\nEnd-to-End Talent Acquisition: Drive the full recruitment lifecycle for software engineering, backend, frontend, infrastructure, data, and mobile engineering roles.\nProactive Sourcing & Pipeline Building: Utilize advanced sourcing techniques (LinkedIn Recruiter, GitHub, tech communities, employee referrals, and specialized job portals) to build a robust candidate pipeline for critical engineering demands.\nHiring Manager Partnership: Collaborate with Engineering Leadership to understand technical requirements, define candidate personas, and align on hiring timelines and assessment criteria.\nCandidate Experience: Ensure a transparent, engaging, and professional candidate journey from initial outreach through technical rounds to offer acceptance and onboarding.\nOffer Management & Negotiation: Conduct salary fitment assessments, negotiate offer packages, and manage post-offer engagement to ensure high offer conversion rates and low drop-outs.\nProcess & SLA Adherence: Track key recruitment metrics including time-to-fill, cost-per-hire, channel mix, and pass-through ratios to continuously optimize hiring efficiency.\n\nRequired Qualifications\n2–4 years of core hands-on experience in IT/Technical recruitment within a fast-paced Internet, Fintech, Product, or High-Growth Tech ecosystem.\nDemonstrated track record of closing niche and complex engineering roles (e.g., Java, Microservices, React, Node.js, Cloud/DevOps, Data Engineering).\nStrong understanding of modern technology stacks, engineering designations, and technical skill matrices.\nExcellent candidate assessment, stakeholder management, and salary negotiation skills.\nBachelor's degree in Human Resources, Business Administration, Engineering, or a related field.\nPreferred Qualifications\nExperience recruiting within product-based tech companies or fast-scaling fintech startups.\nFamiliarity with Applicant Tracking Systems (ATS) like Lever, Greenhouse, or Darwinbox.\nProven exposure to high-volume recruitment drives, hackathons, and tech community engagement.\n\nAI Expectations\nAI-Enabled Recruitment Workflows: Utilize AI tools for job description generation, candidate matching, Boolean string building, and intelligent resume parsing.\nMarket Intelligence & Outreach: Use AI tools for market mapping, competitive talent research, and personalizing candidate outreach emails at scale.\nProductivity Improvement: Leverage AI-driven scheduling tools, automated interview updates, and automated reporting to reduce recruitment cycle times.\n\nIdeal Candidate\nDemonstrates high ownership, bias for action, and a result-oriented approach to closing open mandates.\nPossesses strong learning agility and keeps pace with evolving technology trends and tech-hiring practices.\nBrings a young, dynamic, and modern mindset, adapting rapidly to shifting business priorities.\nValues candidate experience, diversity, and candidate-first communication.\n\nExperience\nExperience: 2–4 years\n\nLocation\nNoida, Uttar Pradesh\n","hostedUrl":"https://jobs.lever.co/paytm/b671fa55-dccf-4f1f-acc4-10e78d74c8b4","applyUrl":"https://jobs.lever.co/paytm/b671fa55-dccf-4f1f-acc4-10e78d74c8b4/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"HR","location":"Bangalore, Karnataka","team":"Recruitment","allLocations":["Bangalore, Karnataka"]},"createdAt":1788870039510,"descriptionPlain":"About Paytm:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile\nQR payments revolution in India, Paytm builds technologies that help small businesses with payments and\ncommerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with\nthe help of technology.\n\nAbout the Role:\nWe are looking for an experienced Talent Acquisition professional to join our team in Bangalore. The ideal candidate should have strong hands-on experience in Business and Sales hiring and be capable of managing end-to-end recruitment across multiple levels and locations.\nThe role requires a data-driven and AI-enabled approach to recruitment, with the ability to leverage AI tools and emerging technologies to improve sourcing, candidate screening, market mapping, talent intelligence, recruitment productivity, and overall hiring effectiveness.\n\nKey Responsibilities:\n* Manage the end-to-end recruitment process for Business and Sales roles, from sourcing to offer closure and onboarding.\n* Partner closely with business and hiring managers to understand manpower requirements and develop effective hiring strategies.\n* Source and attract candidates through Naukri, LinkedIn, employee referrals, job portals, and other sourcing channels.\n* Handle high-volume, bulk, and niche hiring requirements while ensuring quality and timely closures.\n* Conduct initial screening and assess candidates based on experience, skills, compensation, location, and overall role fit.\n* Manage candidate engagement throughout the recruitment lifecycle and ensure a positive candidate experience.\n* Drive offer discussions, compensation negotiations, counter-offer management, and joining closure.\n* Ensure accurate and timely candidate and recruitment data management through the ATS/tracking tool.\n* Maintain recruitment MIS and track key hiring metrics such as TAT, closures, offer-to-join ratio, source effectiveness, and pipeline status.\n* Build and maintain a strong talent pipeline for current and future Business & Sales hiring requirements.\n* Work closely with stakeholders to identify hiring challenges and continuously improve sourcing and recruitment strategies.\n\nRequirements:\n* 6+ years of experience in Talent Acquisition / Recruitment.\n* Strong hands-on experience in Business Hiring and Sales Hiring.\n* Experience in managing high-volume as well as lateral hiring.\n* Strong sourcing, screening, candidate assessment, and offer negotiation skills.\n* Hands-on experience with ATS / recruitment tracking tools\n* Excellent communication, stakeholder management, and negotiation skills.\n* Ability to work in a fast-paced and target-oriented recruitment environment\n* Experience in Fintech, BFSI, Lending, Consumer Internet, or similar industries will be an added advantage.\n* Candidates who are currently based in Bangalore or are native to Bangalore will be preferred.\n\nWhy join us:\nWe support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","description":"<div><b>About Paytm:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile</div><div>QR payments revolution in India, Paytm builds technologies that help small businesses with payments and</div><div>commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with</div><div>the help of technology.</div><div><br></div><div><b>About the Role:</b></div><div>We are looking for an experienced Talent Acquisition professional to join our team in Bangalore. The ideal candidate should have strong hands-on experience in Business and Sales hiring and be capable of managing end-to-end recruitment across multiple levels and locations.</div><div>The role requires a data-driven and AI-enabled approach to recruitment, with the ability to leverage AI tools and emerging technologies to improve sourcing, candidate screening, market mapping, talent intelligence, recruitment productivity, and overall hiring effectiveness.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>* Manage the end-to-end recruitment process for Business and Sales roles, from sourcing to offer closure and onboarding.</div><div>* Partner closely with business and hiring managers to understand manpower requirements and develop effective hiring strategies.</div><div>* Source and attract candidates through Naukri, LinkedIn, employee referrals, job portals, and other sourcing channels.</div><div>* Handle high-volume, bulk, and niche hiring requirements while ensuring quality and timely closures.</div><div>* Conduct initial screening and assess candidates based on experience, skills, compensation, location, and overall role fit.</div><div>* Manage candidate engagement throughout the recruitment lifecycle and ensure a positive candidate experience.</div><div>* Drive offer discussions, compensation negotiations, counter-offer management, and joining closure.</div><div>* Ensure accurate and timely candidate and recruitment data management through the ATS/tracking tool.</div><div>* Maintain recruitment MIS and track key hiring metrics such as TAT, closures, offer-to-join ratio, source effectiveness, and pipeline status.</div><div>* Build and maintain a strong talent pipeline for current and future Business &amp; Sales hiring requirements.</div><div>* Work closely with stakeholders to identify hiring challenges and continuously improve sourcing and recruitment strategies.</div><div><br></div><div><b>Requirements:</b></div><div>* 6+ years of experience in Talent Acquisition / Recruitment.</div><div>* Strong hands-on experience in Business Hiring and Sales Hiring.</div><div>* Experience in managing high-volume as well as lateral hiring.</div><div>* Strong sourcing, screening, candidate assessment, and offer negotiation skills.</div><div>* Hands-on experience with ATS / recruitment tracking tools</div><div>* Excellent communication, stakeholder management, and negotiation skills.</div><div>* Ability to work in a fast-paced and target-oriented recruitment environment</div><div>* Experience in Fintech, BFSI, Lending, Consumer Internet, or similar industries will be an added advantage.</div><div>* Candidates who are currently based in Bangalore or are native to Bangalore will be preferred.</div><div><br></div><div><b>Why join us:</b></div><div>We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","id":"127fd4e0-1249-42c0-bde4-61dc6fe8df81","lists":[],"text":"Talent Acquisition- Business & Sales Hiring","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile</div><div>QR payments revolution in India, Paytm builds technologies that help small businesses with payments and</div><div>commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with</div><div>the help of technology.</div><div><br></div><div><b>About the Role:</b></div><div>We are looking for an experienced Talent Acquisition professional to join our team in Bangalore. The ideal candidate should have strong hands-on experience in Business and Sales hiring and be capable of managing end-to-end recruitment across multiple levels and locations.</div><div>The role requires a data-driven and AI-enabled approach to recruitment, with the ability to leverage AI tools and emerging technologies to improve sourcing, candidate screening, market mapping, talent intelligence, recruitment productivity, and overall hiring effectiveness.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>* Manage the end-to-end recruitment process for Business and Sales roles, from sourcing to offer closure and onboarding.</div><div>* Partner closely with business and hiring managers to understand manpower requirements and develop effective hiring strategies.</div><div>* Source and attract candidates through Naukri, LinkedIn, employee referrals, job portals, and other sourcing channels.</div><div>* Handle high-volume, bulk, and niche hiring requirements while ensuring quality and timely closures.</div><div>* Conduct initial screening and assess candidates based on experience, skills, compensation, location, and overall role fit.</div><div>* Manage candidate engagement throughout the recruitment lifecycle and ensure a positive candidate experience.</div><div>* Drive offer discussions, compensation negotiations, counter-offer management, and joining closure.</div><div>* Ensure accurate and timely candidate and recruitment data management through the ATS/tracking tool.</div><div>* Maintain recruitment MIS and track key hiring metrics such as TAT, closures, offer-to-join ratio, source effectiveness, and pipeline status.</div><div>* Build and maintain a strong talent pipeline for current and future Business &amp; Sales hiring requirements.</div><div>* Work closely with stakeholders to identify hiring challenges and continuously improve sourcing and recruitment strategies.</div><div><br></div><div><b>Requirements:</b></div><div>* 6+ years of experience in Talent Acquisition / Recruitment.</div><div>* Strong hands-on experience in Business Hiring and Sales Hiring.</div><div>* Experience in managing high-volume as well as lateral hiring.</div><div>* Strong sourcing, screening, candidate assessment, and offer negotiation skills.</div><div>* Hands-on experience with ATS / recruitment tracking tools</div><div>* Excellent communication, stakeholder management, and negotiation skills.</div><div>* Ability to work in a fast-paced and target-oriented recruitment environment</div><div>* Experience in Fintech, BFSI, Lending, Consumer Internet, or similar industries will be an added advantage.</div><div>* Candidates who are currently based in Bangalore or are native to Bangalore will be preferred.</div><div><br></div><div><b>Why join us:</b></div><div>We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</div>","descriptionBodyPlain":"About Paytm:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile\nQR payments revolution in India, Paytm builds technologies that help small businesses with payments and\ncommerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with\nthe help of technology.\n\nAbout the Role:\nWe are looking for an experienced Talent Acquisition professional to join our team in Bangalore. The ideal candidate should have strong hands-on experience in Business and Sales hiring and be capable of managing end-to-end recruitment across multiple levels and locations.\nThe role requires a data-driven and AI-enabled approach to recruitment, with the ability to leverage AI tools and emerging technologies to improve sourcing, candidate screening, market mapping, talent intelligence, recruitment productivity, and overall hiring effectiveness.\n\nKey Responsibilities:\n* Manage the end-to-end recruitment process for Business and Sales roles, from sourcing to offer closure and onboarding.\n* Partner closely with business and hiring managers to understand manpower requirements and develop effective hiring strategies.\n* Source and attract candidates through Naukri, LinkedIn, employee referrals, job portals, and other sourcing channels.\n* Handle high-volume, bulk, and niche hiring requirements while ensuring quality and timely closures.\n* Conduct initial screening and assess candidates based on experience, skills, compensation, location, and overall role fit.\n* Manage candidate engagement throughout the recruitment lifecycle and ensure a positive candidate experience.\n* Drive offer discussions, compensation negotiations, counter-offer management, and joining closure.\n* Ensure accurate and timely candidate and recruitment data management through the ATS/tracking tool.\n* Maintain recruitment MIS and track key hiring metrics such as TAT, closures, offer-to-join ratio, source effectiveness, and pipeline status.\n* Build and maintain a strong talent pipeline for current and future Business & Sales hiring requirements.\n* Work closely with stakeholders to identify hiring challenges and continuously improve sourcing and recruitment strategies.\n\nRequirements:\n* 6+ years of experience in Talent Acquisition / Recruitment.\n* Strong hands-on experience in Business Hiring and Sales Hiring.\n* Experience in managing high-volume as well as lateral hiring.\n* Strong sourcing, screening, candidate assessment, and offer negotiation skills.\n* Hands-on experience with ATS / recruitment tracking tools\n* Excellent communication, stakeholder management, and negotiation skills.\n* Ability to work in a fast-paced and target-oriented recruitment environment\n* Experience in Fintech, BFSI, Lending, Consumer Internet, or similar industries will be an added advantage.\n* Candidates who are currently based in Bangalore or are native to Bangalore will be preferred.\n\nWhy join us:\nWe support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.\n","hostedUrl":"https://jobs.lever.co/paytm/127fd4e0-1249-42c0-bde4-61dc6fe8df81","applyUrl":"https://jobs.lever.co/paytm/127fd4e0-1249-42c0-bde4-61dc6fe8df81/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"HR","location":"Noida, Uttar Pradesh","team":"Talent Management","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1764837277073,"descriptionPlain":" About Paytm: Paytm is India's leading mobile payments and financial services distribution company.  Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small  businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and  bring them to the mainstream economy with the help of technology. \n\n\n About the Team: The talent acquisition team is responsible for identifying, sourcing, and securing  top talent for various businesses within Paytm.  About the Role: We are seeking an accomplished  Talent Acquisition for Executive and Leadership  hiring function. This critical role will be responsible for defining and executing a robust talent  acquisition strategy for senior leadership positions across Paytm. You will act as a strategic partner  to our executive team, ensuring the attraction, assessment, and successful onboarding of top-tier  leadership talent that aligns with our ambitious growth objectives.\n\n  Expectations/Requirements  \nExp- 5-10 Years\n● Draw on extensive knowledge of Talent Acquisition and the functional areas of the business,  forging dynamic, trusted relationships with business leaders, CXOs, and HR business  partners.  \n● Utilize analytics and market intelligence to anticipate roadblocks, identify talent trends, and  strategically solve complex executive hiring challenges. \n ● Optimize operational process flows for executive search, identifying ways to deliver a  consistent, scalable, and highly customer-obsessed recruitment experience to all senior  stakeholders.  \n● Drive an exceptional candidate and referee experience for executive hires, delivering on key  internal SLAs and maintaining confidentiality and discretion.  \n● Encourage employees, particularly senior leaders, to be brand ambassadors and strategically  leverage professional networks for executive referrals.\n  ● Create and present comprehensive KPI reports and manage strategic dashboards for  executive hiring metrics.  \n● Manage and inspire a high-performing talent acquisition unit focused on executive search,  ensuring the delivery of outstanding results while effectively maintaining SLAs like cost per  hire, source mix, and offer-to-join ratio for senior leadership roles, and ensuring an  unparalleled talent experience.  Superpowers/Skills that will help you succeed in this role\n  ● Extensive experience in Talent Acquisition with a significant focus on executive and  leadership hiring, preferably within a fast-paced, high-growth technology   \n● Proven expertise in full-cycle executive recruiting (end-to-end recruitment), strategic global  sourcing for leadership roles, and executive employment branding  \n● Familiarity with a variety of different executive selection methods, including assessment  centers, psychometric testing, and leveraging executive search firms.\n  ● Experience with advanced Sourcing and Recruitment Marketing tools, and strong proficiency  with enterprise-level HRIS/ATS tools for executive pipelines.  \n● A strong sense of ownership and pride in your performance and its profound impact on the  company's success and strategic direction.  \n\nEducation  \n● Graduation in any discipline; MBA in HR will be an added advantage.\n\n Why Join Us\n  Be part of a merit-based culture that thrives on self-motivated & driven individuals who are set out to  make a successful career in India's fastest growing FinTech Organization. Our agile & democratic  setup gives space to your creativity, offers opportunity to work at scale coupled with an environment  that encourages diverse perspectives at all times. If you are the right fit, we believe in creating wealth  for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our  ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants -  and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity  to be a part of the story! \n","description":"<div>&nbsp;<b>About Paytm</b>: Paytm is India's leading mobile payments and financial services distribution company.  Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small  businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and  bring them to the mainstream economy with the help of technology. </div><div><br></div><div><br></div><div>&nbsp;<b>About the Team</b>: The talent acquisition team is responsible for identifying, sourcing, and securing  top talent for various businesses within Paytm.  About the Role: We are seeking an accomplished  Talent Acquisition for Executive and Leadership  hiring function. This critical role will be responsible for defining and executing a robust talent  acquisition strategy for senior leadership positions across Paytm. You will act as a strategic partner  to our executive team, ensuring the attraction, assessment, and successful onboarding of top-tier  leadership talent that aligns with our ambitious growth objectives.</div><div><br></div><div><b>  Expectations/Requirements  </b></div><div><span style=\"font-size: 10.5pt;\">Exp- 5-10 Years</span></div><div>● Draw on extensive knowledge of Talent Acquisition and the functional areas of the business,  forging dynamic, trusted relationships with business leaders, CXOs, and HR business  partners.  </div><div>● Utilize analytics and market intelligence to anticipate roadblocks, identify talent trends, and  strategically solve complex executive hiring challenges. </div><div> ● Optimize operational process flows for executive search, identifying ways to deliver a  consistent, scalable, and highly customer-obsessed recruitment experience to all senior  stakeholders.  </div><div>● Drive an exceptional candidate and referee experience for executive hires, delivering on key  internal SLAs and maintaining confidentiality and discretion.  </div><div>● Encourage employees, particularly senior leaders, to be brand ambassadors and strategically  leverage professional networks for executive referrals.</div><div>  ● Create and present comprehensive KPI reports and manage strategic dashboards for  executive hiring metrics.  </div><div>● Manage and inspire a high-performing talent acquisition unit focused on executive search,  ensuring the delivery of outstanding results while effectively maintaining SLAs like cost per  hire, source mix, and offer-to-join ratio for senior leadership roles, and ensuring an  unparalleled talent experience.  Superpowers/Skills that will help you succeed in this role</div><div>  ● Extensive experience in Talent Acquisition with a significant focus on executive and  leadership hiring, preferably within a fast-paced, high-growth technology   </div><div>● Proven expertise in full-cycle executive recruiting (end-to-end recruitment), strategic global  sourcing for leadership roles, and executive employment branding  </div><div>● Familiarity with a variety of different executive selection methods, including assessment  centers, psychometric testing, and leveraging executive search firms.</div><div>  ● Experience with advanced Sourcing and Recruitment Marketing tools, and strong proficiency  with enterprise-level HRIS/ATS tools for executive pipelines.  </div><div>● A strong sense of ownership and pride in your performance and its profound impact on the  company's success and strategic direction.  </div><div><br></div><div><b>Education  </b></div><div>● Graduation in any discipline; MBA in HR will be an added advantage.</div><div><br></div><div>&nbsp;<b>Why Join Us</b></div><div>  Be part of a merit-based culture that thrives on self-motivated &amp; driven individuals who are set out to  make a successful career in India's fastest growing FinTech Organization. Our agile &amp; democratic  setup gives space to your creativity, offers opportunity to work at scale coupled with an environment  that encourages diverse perspectives at all times. If you are the right fit, we believe in creating wealth  for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our  ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants -  and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity  to be a part of the story!&nbsp;</div>","id":"3ec44647-5b8d-449a-8f53-1034ae720fee","lists":[],"text":"Talent Acquisition- Executive Hiring","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>&nbsp;<b>About Paytm</b>: Paytm is India's leading mobile payments and financial services distribution company.  Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small  businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and  bring them to the mainstream economy with the help of technology. </div><div><br></div><div><br></div><div>&nbsp;<b>About the Team</b>: The talent acquisition team is responsible for identifying, sourcing, and securing  top talent for various businesses within Paytm.  About the Role: We are seeking an accomplished  Talent Acquisition for Executive and Leadership  hiring function. This critical role will be responsible for defining and executing a robust talent  acquisition strategy for senior leadership positions across Paytm. You will act as a strategic partner  to our executive team, ensuring the attraction, assessment, and successful onboarding of top-tier  leadership talent that aligns with our ambitious growth objectives.</div><div><br></div><div><b>  Expectations/Requirements  </b></div><div><span style=\"font-size: 10.5pt;\">Exp- 5-10 Years</span></div><div>● Draw on extensive knowledge of Talent Acquisition and the functional areas of the business,  forging dynamic, trusted relationships with business leaders, CXOs, and HR business  partners.  </div><div>● Utilize analytics and market intelligence to anticipate roadblocks, identify talent trends, and  strategically solve complex executive hiring challenges. </div><div> ● Optimize operational process flows for executive search, identifying ways to deliver a  consistent, scalable, and highly customer-obsessed recruitment experience to all senior  stakeholders.  </div><div>● Drive an exceptional candidate and referee experience for executive hires, delivering on key  internal SLAs and maintaining confidentiality and discretion.  </div><div>● Encourage employees, particularly senior leaders, to be brand ambassadors and strategically  leverage professional networks for executive referrals.</div><div>  ● Create and present comprehensive KPI reports and manage strategic dashboards for  executive hiring metrics.  </div><div>● Manage and inspire a high-performing talent acquisition unit focused on executive search,  ensuring the delivery of outstanding results while effectively maintaining SLAs like cost per  hire, source mix, and offer-to-join ratio for senior leadership roles, and ensuring an  unparalleled talent experience.  Superpowers/Skills that will help you succeed in this role</div><div>  ● Extensive experience in Talent Acquisition with a significant focus on executive and  leadership hiring, preferably within a fast-paced, high-growth technology   </div><div>● Proven expertise in full-cycle executive recruiting (end-to-end recruitment), strategic global  sourcing for leadership roles, and executive employment branding  </div><div>● Familiarity with a variety of different executive selection methods, including assessment  centers, psychometric testing, and leveraging executive search firms.</div><div>  ● Experience with advanced Sourcing and Recruitment Marketing tools, and strong proficiency  with enterprise-level HRIS/ATS tools for executive pipelines.  </div><div>● A strong sense of ownership and pride in your performance and its profound impact on the  company's success and strategic direction.  </div><div><br></div><div><b>Education  </b></div><div>● Graduation in any discipline; MBA in HR will be an added advantage.</div><div><br></div><div>&nbsp;<b>Why Join Us</b></div><div>  Be part of a merit-based culture that thrives on self-motivated &amp; driven individuals who are set out to  make a successful career in India's fastest growing FinTech Organization. Our agile &amp; democratic  setup gives space to your creativity, offers opportunity to work at scale coupled with an environment  that encourages diverse perspectives at all times. If you are the right fit, we believe in creating wealth  for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our  ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants -  and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity  to be a part of the story!&nbsp;</div>","descriptionBodyPlain":" About Paytm: Paytm is India's leading mobile payments and financial services distribution company.  Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small  businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and  bring them to the mainstream economy with the help of technology. \n\n\n About the Team: The talent acquisition team is responsible for identifying, sourcing, and securing  top talent for various businesses within Paytm.  About the Role: We are seeking an accomplished  Talent Acquisition for Executive and Leadership  hiring function. This critical role will be responsible for defining and executing a robust talent  acquisition strategy for senior leadership positions across Paytm. You will act as a strategic partner  to our executive team, ensuring the attraction, assessment, and successful onboarding of top-tier  leadership talent that aligns with our ambitious growth objectives.\n\n  Expectations/Requirements  \nExp- 5-10 Years\n● Draw on extensive knowledge of Talent Acquisition and the functional areas of the business,  forging dynamic, trusted relationships with business leaders, CXOs, and HR business  partners.  \n● Utilize analytics and market intelligence to anticipate roadblocks, identify talent trends, and  strategically solve complex executive hiring challenges. \n ● Optimize operational process flows for executive search, identifying ways to deliver a  consistent, scalable, and highly customer-obsessed recruitment experience to all senior  stakeholders.  \n● Drive an exceptional candidate and referee experience for executive hires, delivering on key  internal SLAs and maintaining confidentiality and discretion.  \n● Encourage employees, particularly senior leaders, to be brand ambassadors and strategically  leverage professional networks for executive referrals.\n  ● Create and present comprehensive KPI reports and manage strategic dashboards for  executive hiring metrics.  \n● Manage and inspire a high-performing talent acquisition unit focused on executive search,  ensuring the delivery of outstanding results while effectively maintaining SLAs like cost per  hire, source mix, and offer-to-join ratio for senior leadership roles, and ensuring an  unparalleled talent experience.  Superpowers/Skills that will help you succeed in this role\n  ● Extensive experience in Talent Acquisition with a significant focus on executive and  leadership hiring, preferably within a fast-paced, high-growth technology   \n● Proven expertise in full-cycle executive recruiting (end-to-end recruitment), strategic global  sourcing for leadership roles, and executive employment branding  \n● Familiarity with a variety of different executive selection methods, including assessment  centers, psychometric testing, and leveraging executive search firms.\n  ● Experience with advanced Sourcing and Recruitment Marketing tools, and strong proficiency  with enterprise-level HRIS/ATS tools for executive pipelines.  \n● A strong sense of ownership and pride in your performance and its profound impact on the  company's success and strategic direction.  \n\nEducation  \n● Graduation in any discipline; MBA in HR will be an added advantage.\n\n Why Join Us\n  Be part of a merit-based culture that thrives on self-motivated & driven individuals who are set out to  make a successful career in India's fastest growing FinTech Organization. Our agile & democratic  setup gives space to your creativity, offers opportunity to work at scale coupled with an environment  that encourages diverse perspectives at all times. If you are the right fit, we believe in creating wealth  for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our  ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants -  and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity  to be a part of the story! \n","hostedUrl":"https://jobs.lever.co/paytm/3ec44647-5b8d-449a-8f53-1034ae720fee","applyUrl":"https://jobs.lever.co/paytm/3ec44647-5b8d-449a-8f53-1034ae720fee/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"HR","location":"Noida, Uttar Pradesh","team":"Recruitment","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1790148836120,"descriptionPlain":"About Paytm:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role\nWe are looking for a Talent Acquisition professional with strong experience in Tech Hiring and volume recruitment. The ideal candidate should have hands-on experience hiring across technology roles, managing multiple positions simultaneously, and delivering on high-volume hiring mandates in a fast-paced environment.\n\nKey Responsibilities:\n* Own end-to-end recruitment for Tech roles across various levels and skill sets.\n* Manage volume hiring and multiple open positions simultaneously.\n* Source candidates through LinkedIn, Naukri, referrals, databases and other channels.\n* Screen profiles and conduct initial HR discussions to assess candidate fit.\n* Partner closely with hiring managers to understand requirements and drive closures.\n* Coordinate and manage bulk hiring drives, walk-ins and weekend hiring drives as required.\n* Build and maintain a strong pipeline of relevant tech talent.\n* Ensure timely interview scheduling, feedback tracking and candidate follow-ups.\n* Manage offer discussions, candidate engagement and joining follow-ups.\n* Maintain recruitment MIS, trackers and hiring dashboards.\n* Work on improving sourcing strategies and turnaround time for high-volume requirements.\n\nKey Skills & Experience\n * 2–5 years of experience in Talent Acquisition, with strong exposure to Tech Hiring.\n* Hands-on experience hiring for technology roles in a volume / fast-paced recruitment environment.\n* Experience handling multiple tech requirements simultaneously.\n* Strong sourcing skills across LinkedIn, Naukri and other recruitment platforms.\n* Good understanding of technology roles and basic technical skill requirements.\n* Strong candidate engagement and stakeholder management skills.\n* Experience managing hiring drives and bulk recruitment initiatives.\n* Strong communication, negotiation and coordination skills.\n* Ability to work with tight timelines and manage high-volume hiring targets.\n* Strong analytical skills with proficiency in Excel / Google Sheets.\n\nWhat We’re Looking For:\nSomeone who is hands-on, target-oriented and proactive, with the ability to manage high-volume Tech hiring independently while maintaining a strong candidate experience and stakeholder connect.\n\nWhy join us:\nWe support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n","description":"<div><b>About Paytm:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role</b></div><div>We are looking for a Talent Acquisition professional with strong experience in Tech Hiring and volume recruitment. The ideal candidate should have hands-on experience hiring across technology roles, managing multiple positions simultaneously, and delivering on high-volume hiring mandates in a fast-paced environment.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>* Own end-to-end recruitment for Tech roles across various levels and skill sets.</div><div>* Manage volume hiring and multiple open positions simultaneously.</div><div>* Source candidates through LinkedIn, Naukri, referrals, databases and other channels.</div><div>* Screen profiles and conduct initial HR discussions to assess candidate fit.</div><div>* Partner closely with hiring managers to understand requirements and drive closures.</div><div>* Coordinate and manage bulk hiring drives, walk-ins and weekend hiring drives as required.</div><div>* Build and maintain a strong pipeline of relevant tech talent.</div><div>* Ensure timely interview scheduling, feedback tracking and candidate follow-ups.</div><div>* Manage offer discussions, candidate engagement and joining follow-ups.</div><div>* Maintain recruitment MIS, trackers and hiring dashboards.</div><div>* Work on improving sourcing strategies and turnaround time for high-volume requirements.</div><div><br></div><div><b>Key Skills &amp; Experience</b></div><div><b>&nbsp;</b>* 2–5 years of experience in Talent Acquisition, with strong exposure to Tech Hiring.</div><div>* Hands-on experience hiring for technology roles in a volume / fast-paced recruitment environment.</div><div>* Experience handling multiple tech requirements simultaneously.</div><div>* Strong sourcing skills across LinkedIn, Naukri and other recruitment platforms.</div><div>* Good understanding of technology roles and basic technical skill requirements.</div><div>* Strong candidate engagement and stakeholder management skills.</div><div>* Experience managing hiring drives and bulk recruitment initiatives.</div><div>* Strong communication, negotiation and coordination skills.</div><div>* Ability to work with tight timelines and manage high-volume hiring targets.</div><div>* Strong analytical skills with proficiency in Excel / Google Sheets.</div><div><br></div><div><b>What We’re Looking For:</b></div><div>Someone who is hands-on, target-oriented and proactive, with the ability to manage high-volume Tech hiring independently while maintaining a strong candidate experience and stakeholder connect.</div><div><br></div><div><b>Why join us:</b></div><div>We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div>","id":"bd3569a5-cc0b-4bf5-9130-2f968da3140d","lists":[],"text":"Talent Acquisition- Tech Hiring","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role</b></div><div>We are looking for a Talent Acquisition professional with strong experience in Tech Hiring and volume recruitment. The ideal candidate should have hands-on experience hiring across technology roles, managing multiple positions simultaneously, and delivering on high-volume hiring mandates in a fast-paced environment.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>* Own end-to-end recruitment for Tech roles across various levels and skill sets.</div><div>* Manage volume hiring and multiple open positions simultaneously.</div><div>* Source candidates through LinkedIn, Naukri, referrals, databases and other channels.</div><div>* Screen profiles and conduct initial HR discussions to assess candidate fit.</div><div>* Partner closely with hiring managers to understand requirements and drive closures.</div><div>* Coordinate and manage bulk hiring drives, walk-ins and weekend hiring drives as required.</div><div>* Build and maintain a strong pipeline of relevant tech talent.</div><div>* Ensure timely interview scheduling, feedback tracking and candidate follow-ups.</div><div>* Manage offer discussions, candidate engagement and joining follow-ups.</div><div>* Maintain recruitment MIS, trackers and hiring dashboards.</div><div>* Work on improving sourcing strategies and turnaround time for high-volume requirements.</div><div><br></div><div><b>Key Skills &amp; Experience</b></div><div><b>&nbsp;</b>* 2–5 years of experience in Talent Acquisition, with strong exposure to Tech Hiring.</div><div>* Hands-on experience hiring for technology roles in a volume / fast-paced recruitment environment.</div><div>* Experience handling multiple tech requirements simultaneously.</div><div>* Strong sourcing skills across LinkedIn, Naukri and other recruitment platforms.</div><div>* Good understanding of technology roles and basic technical skill requirements.</div><div>* Strong candidate engagement and stakeholder management skills.</div><div>* Experience managing hiring drives and bulk recruitment initiatives.</div><div>* Strong communication, negotiation and coordination skills.</div><div>* Ability to work with tight timelines and manage high-volume hiring targets.</div><div>* Strong analytical skills with proficiency in Excel / Google Sheets.</div><div><br></div><div><b>What We’re Looking For:</b></div><div>Someone who is hands-on, target-oriented and proactive, with the ability to manage high-volume Tech hiring independently while maintaining a strong candidate experience and stakeholder connect.</div><div><br></div><div><b>Why join us:</b></div><div>We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div>","descriptionBodyPlain":"About Paytm:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the Role\nWe are looking for a Talent Acquisition professional with strong experience in Tech Hiring and volume recruitment. The ideal candidate should have hands-on experience hiring across technology roles, managing multiple positions simultaneously, and delivering on high-volume hiring mandates in a fast-paced environment.\n\nKey Responsibilities:\n* Own end-to-end recruitment for Tech roles across various levels and skill sets.\n* Manage volume hiring and multiple open positions simultaneously.\n* Source candidates through LinkedIn, Naukri, referrals, databases and other channels.\n* Screen profiles and conduct initial HR discussions to assess candidate fit.\n* Partner closely with hiring managers to understand requirements and drive closures.\n* Coordinate and manage bulk hiring drives, walk-ins and weekend hiring drives as required.\n* Build and maintain a strong pipeline of relevant tech talent.\n* Ensure timely interview scheduling, feedback tracking and candidate follow-ups.\n* Manage offer discussions, candidate engagement and joining follow-ups.\n* Maintain recruitment MIS, trackers and hiring dashboards.\n* Work on improving sourcing strategies and turnaround time for high-volume requirements.\n\nKey Skills & Experience\n * 2–5 years of experience in Talent Acquisition, with strong exposure to Tech Hiring.\n* Hands-on experience hiring for technology roles in a volume / fast-paced recruitment environment.\n* Experience handling multiple tech requirements simultaneously.\n* Strong sourcing skills across LinkedIn, Naukri and other recruitment platforms.\n* Good understanding of technology roles and basic technical skill requirements.\n* Strong candidate engagement and stakeholder management skills.\n* Experience managing hiring drives and bulk recruitment initiatives.\n* Strong communication, negotiation and coordination skills.\n* Ability to work with tight timelines and manage high-volume hiring targets.\n* Strong analytical skills with proficiency in Excel / Google Sheets.\n\nWhat We’re Looking For:\nSomeone who is hands-on, target-oriented and proactive, with the ability to manage high-volume Tech hiring independently while maintaining a strong candidate experience and stakeholder connect.\n\nWhy join us:\nWe support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!\n","hostedUrl":"https://jobs.lever.co/paytm/bd3569a5-cc0b-4bf5-9130-2f968da3140d","applyUrl":"https://jobs.lever.co/paytm/bd3569a5-cc0b-4bf5-9130-2f968da3140d/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Finance","location":"Mumbai, Maharashtra","team":"Paytm Money","allLocations":["Mumbai, Maharashtra"]},"createdAt":1785154704493,"descriptionPlain":"Manager – Taxation & Finance\n\nLocation: Mumbai, India\nExperience: 4–8 Years\nQualification: Chartered Accountant (CA) Preferred\n\nAbout the Role :\n\nWe are looking for a dynamic and detail-oriented professional to join our Finance team as Manager – Taxation & Finance. The role is responsible for managing the Company's direct and indirect tax compliance, tax accounting, regulatory reporting, audits, and litigation while partnering with cross-functional teams to drive finance transformation and process improvements.\n\nThe ideal candidate will have strong expertise in Direct Tax, GST, tax accounting, ERP systems, and financial reporting, along with the ability to support strategic finance initiatives.\n\nKey Responsibilities-\n\n1. Direct & Indirect Tax Compliance\nManage end-to-end Direct Tax and GST compliance, including:\nReturn filing\nTax payments\nReconciliations\nStatutory reporting\nEnsure timely deduction, deposit, and reporting of TDS, TCS, and other applicable taxes.\nReview tax implications of new products, business initiatives, contracts, and transactions.\nCoordinate with tax consultants, statutory auditors, and regulatory authorities.\nSupport tax assessments, audits, notices, and litigation by preparing responses and maintaining documentation.\nMonitor changes in tax laws and regulations and evaluate their impact on the business.\n\n2. Tax Accounting & Financial Reporting\nEnsure accurate accounting of:\nCurrent Tax\nDeferred Tax\nGST\nOther statutory levies\nReview tax-related ledger balances and reconciliations.\nSupport preparation and review of financial statements from a taxation perspective.\nEnsure tax provisions comply with applicable Accounting Standards, IND AS, and regulatory requirements.\n\n3. Process Improvement & Tax Governance\nStrengthen tax governance through robust SOPs, documentation, and internal controls.\nDrive automation of tax compliance, reconciliations, and reporting processes.\nCollaborate with ERP and Technology teams to enhance tax configurations and system capabilities.\nEnsure tax-related master data and ERP configurations remain compliant with applicable regulations.\nIdentify opportunities to improve efficiency, accuracy, and compliance across tax processes.\n\n4. Finance Operations & Cross-functional Support\nSupport month-end and year-end financial closing activities.\nParticipate in finance transformation, ERP implementation, automation, and process improvement initiatives.\nAssist in preparation of MIS reports, management dashboards, and board or regulatory submissions.\nPartner with Accounting, Treasury, Business, and Compliance teams on finance-related initiatives and projects.\nProvide support on accounting, treasury, regulatory reporting, and other finance functions as required.\n\n5. Audit & Regulatory Compliance\nSupport Internal Audit, Statutory Audit, Tax Audit, and regulatory inspections.\nEnsure timely closure of tax and audit observations.\nMaintain accurate documentation and audit trails for all tax-related transactions and compliance activities.\nEnsure adherence to applicable tax laws, accounting standards, and internal governance policies.\nCandidate Profile\nEducation\nChartered Accountant (CA) preferred\nAdditional qualifications in Finance or Taxation will be an advantage\n\nExperience - \n4–8 years of relevant experience in:\nDirect Tax\nGST\nTax Accounting\nFinance & Regulatory Compliance\n- Experience in Financial Services, FinTech, Broking, NBFC, or Banking will be preferred.\n\nThe successful candidate will be expected to:\n\nEnsure zero material tax compliance defaults or regulatory penalties.\nDeliver timely and accurate Direct Tax, GST, and TDS/TCS compliance.\nSuccessfully manage tax notices, assessments, and litigation matters.\nMaintain accurate tax provisioning and reconciliations.\nEnsure timely closure of audit observations and regulatory actions.\nDrive automation and continuous improvement in tax processes.\nContribute effectively to finance transformation and cross-functional initiatives.\n\nLocation\nMumbai, India\n\nCandidates based in Mumbai or willing to relocate are encouraged to apply.\n\n\n","description":"<div>Manager – Taxation &amp; Finance</div><div><br></div><div>Location: Mumbai, India</div><div>Experience: 4–8 Years</div><div>Qualification: Chartered Accountant (CA) Preferred</div><div><br></div><div>About the Role :</div><div><br></div><div>We are looking for a dynamic and detail-oriented professional to join our Finance team as Manager – Taxation &amp; Finance. The role is responsible for managing the Company's direct and indirect tax compliance, tax accounting, regulatory reporting, audits, and litigation while partnering with cross-functional teams to drive finance transformation and process improvements.</div><div><br></div><div>The ideal candidate will have strong expertise in Direct Tax, GST, tax accounting, ERP systems, and financial reporting, along with the ability to support strategic finance initiatives.</div><div><br></div><div>Key Responsibilities-</div><div><br></div><div>1. Direct &amp; Indirect Tax Compliance</div><div>Manage end-to-end Direct Tax and GST compliance, including:</div><div>Return filing</div><div>Tax payments</div><div>Reconciliations</div><div>Statutory reporting</div><div>Ensure timely deduction, deposit, and reporting of TDS, TCS, and other applicable taxes.</div><div>Review tax implications of new products, business initiatives, contracts, and transactions.</div><div>Coordinate with tax consultants, statutory auditors, and regulatory authorities.</div><div>Support tax assessments, audits, notices, and litigation by preparing responses and maintaining documentation.</div><div>Monitor changes in tax laws and regulations and evaluate their impact on the business.</div><div><br></div><div>2. Tax Accounting &amp; Financial Reporting</div><div>Ensure accurate accounting of:</div><div>Current Tax</div><div>Deferred Tax</div><div>GST</div><div>Other statutory levies</div><div>Review tax-related ledger balances and reconciliations.</div><div>Support preparation and review of financial statements from a taxation perspective.</div><div>Ensure tax provisions comply with applicable Accounting Standards, IND AS, and regulatory requirements.</div><div><br></div><div>3. Process Improvement &amp; Tax Governance</div><div>Strengthen tax governance through robust SOPs, documentation, and internal controls.</div><div>Drive automation of tax compliance, reconciliations, and reporting processes.</div><div>Collaborate with ERP and Technology teams to enhance tax configurations and system capabilities.</div><div>Ensure tax-related master data and ERP configurations remain compliant with applicable regulations.</div><div>Identify opportunities to improve efficiency, accuracy, and compliance across tax processes.</div><div><br></div><div>4. Finance Operations &amp; Cross-functional Support</div><div>Support month-end and year-end financial closing activities.</div><div>Participate in finance transformation, ERP implementation, automation, and process improvement initiatives.</div><div>Assist in preparation of MIS reports, management dashboards, and board or regulatory submissions.</div><div>Partner with Accounting, Treasury, Business, and Compliance teams on finance-related initiatives and projects.</div><div>Provide support on accounting, treasury, regulatory reporting, and other finance functions as required.</div><div><br></div><div>5. Audit &amp; Regulatory Compliance</div><div>Support Internal Audit, Statutory Audit, Tax Audit, and regulatory inspections.</div><div>Ensure timely closure of tax and audit observations.</div><div>Maintain accurate documentation and audit trails for all tax-related transactions and compliance activities.</div><div>Ensure adherence to applicable tax laws, accounting standards, and internal governance policies.</div><div>Candidate Profile</div><div>Education</div><div>Chartered Accountant (CA) preferred</div><div>Additional qualifications in Finance or Taxation will be an advantage</div><div><br></div><div>Experience - </div><div>4–8 years of relevant experience in:</div><div>Direct Tax</div><div>GST</div><div>Tax Accounting</div><div>Finance &amp; Regulatory Compliance</div><div>- Experience in Financial Services, FinTech, Broking, NBFC, or Banking will be preferred.</div><div><br></div><div>The successful candidate will be expected to:</div><div><br></div><div>Ensure zero material tax compliance defaults or regulatory penalties.</div><div>Deliver timely and accurate Direct Tax, GST, and TDS/TCS compliance.</div><div>Successfully manage tax notices, assessments, and litigation matters.</div><div>Maintain accurate tax provisioning and reconciliations.</div><div>Ensure timely closure of audit observations and regulatory actions.</div><div>Drive automation and continuous improvement in tax processes.</div><div>Contribute effectively to finance transformation and cross-functional initiatives.</div><div><br></div><div>Location</div><div>Mumbai, India</div><div><br></div><div>Candidates based in Mumbai or willing to relocate are encouraged to apply.</div><div><br></div><div><br></div>","id":"3d3ee995-ba39-4d3a-95fd-ef391b7f3b58","lists":[],"text":"Taxation","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Manager – Taxation &amp; Finance</div><div><br></div><div>Location: Mumbai, India</div><div>Experience: 4–8 Years</div><div>Qualification: Chartered Accountant (CA) Preferred</div><div><br></div><div>About the Role :</div><div><br></div><div>We are looking for a dynamic and detail-oriented professional to join our Finance team as Manager – Taxation &amp; Finance. The role is responsible for managing the Company's direct and indirect tax compliance, tax accounting, regulatory reporting, audits, and litigation while partnering with cross-functional teams to drive finance transformation and process improvements.</div><div><br></div><div>The ideal candidate will have strong expertise in Direct Tax, GST, tax accounting, ERP systems, and financial reporting, along with the ability to support strategic finance initiatives.</div><div><br></div><div>Key Responsibilities-</div><div><br></div><div>1. Direct &amp; Indirect Tax Compliance</div><div>Manage end-to-end Direct Tax and GST compliance, including:</div><div>Return filing</div><div>Tax payments</div><div>Reconciliations</div><div>Statutory reporting</div><div>Ensure timely deduction, deposit, and reporting of TDS, TCS, and other applicable taxes.</div><div>Review tax implications of new products, business initiatives, contracts, and transactions.</div><div>Coordinate with tax consultants, statutory auditors, and regulatory authorities.</div><div>Support tax assessments, audits, notices, and litigation by preparing responses and maintaining documentation.</div><div>Monitor changes in tax laws and regulations and evaluate their impact on the business.</div><div><br></div><div>2. Tax Accounting &amp; Financial Reporting</div><div>Ensure accurate accounting of:</div><div>Current Tax</div><div>Deferred Tax</div><div>GST</div><div>Other statutory levies</div><div>Review tax-related ledger balances and reconciliations.</div><div>Support preparation and review of financial statements from a taxation perspective.</div><div>Ensure tax provisions comply with applicable Accounting Standards, IND AS, and regulatory requirements.</div><div><br></div><div>3. Process Improvement &amp; Tax Governance</div><div>Strengthen tax governance through robust SOPs, documentation, and internal controls.</div><div>Drive automation of tax compliance, reconciliations, and reporting processes.</div><div>Collaborate with ERP and Technology teams to enhance tax configurations and system capabilities.</div><div>Ensure tax-related master data and ERP configurations remain compliant with applicable regulations.</div><div>Identify opportunities to improve efficiency, accuracy, and compliance across tax processes.</div><div><br></div><div>4. Finance Operations &amp; Cross-functional Support</div><div>Support month-end and year-end financial closing activities.</div><div>Participate in finance transformation, ERP implementation, automation, and process improvement initiatives.</div><div>Assist in preparation of MIS reports, management dashboards, and board or regulatory submissions.</div><div>Partner with Accounting, Treasury, Business, and Compliance teams on finance-related initiatives and projects.</div><div>Provide support on accounting, treasury, regulatory reporting, and other finance functions as required.</div><div><br></div><div>5. Audit &amp; Regulatory Compliance</div><div>Support Internal Audit, Statutory Audit, Tax Audit, and regulatory inspections.</div><div>Ensure timely closure of tax and audit observations.</div><div>Maintain accurate documentation and audit trails for all tax-related transactions and compliance activities.</div><div>Ensure adherence to applicable tax laws, accounting standards, and internal governance policies.</div><div>Candidate Profile</div><div>Education</div><div>Chartered Accountant (CA) preferred</div><div>Additional qualifications in Finance or Taxation will be an advantage</div><div><br></div><div>Experience - </div><div>4–8 years of relevant experience in:</div><div>Direct Tax</div><div>GST</div><div>Tax Accounting</div><div>Finance &amp; Regulatory Compliance</div><div>- Experience in Financial Services, FinTech, Broking, NBFC, or Banking will be preferred.</div><div><br></div><div>The successful candidate will be expected to:</div><div><br></div><div>Ensure zero material tax compliance defaults or regulatory penalties.</div><div>Deliver timely and accurate Direct Tax, GST, and TDS/TCS compliance.</div><div>Successfully manage tax notices, assessments, and litigation matters.</div><div>Maintain accurate tax provisioning and reconciliations.</div><div>Ensure timely closure of audit observations and regulatory actions.</div><div>Drive automation and continuous improvement in tax processes.</div><div>Contribute effectively to finance transformation and cross-functional initiatives.</div><div><br></div><div>Location</div><div>Mumbai, India</div><div><br></div><div>Candidates based in Mumbai or willing to relocate are encouraged to apply.</div><div><br></div><div><br></div>","descriptionBodyPlain":"Manager – Taxation & Finance\n\nLocation: Mumbai, India\nExperience: 4–8 Years\nQualification: Chartered Accountant (CA) Preferred\n\nAbout the Role :\n\nWe are looking for a dynamic and detail-oriented professional to join our Finance team as Manager – Taxation & Finance. The role is responsible for managing the Company's direct and indirect tax compliance, tax accounting, regulatory reporting, audits, and litigation while partnering with cross-functional teams to drive finance transformation and process improvements.\n\nThe ideal candidate will have strong expertise in Direct Tax, GST, tax accounting, ERP systems, and financial reporting, along with the ability to support strategic finance initiatives.\n\nKey Responsibilities-\n\n1. Direct & Indirect Tax Compliance\nManage end-to-end Direct Tax and GST compliance, including:\nReturn filing\nTax payments\nReconciliations\nStatutory reporting\nEnsure timely deduction, deposit, and reporting of TDS, TCS, and other applicable taxes.\nReview tax implications of new products, business initiatives, contracts, and transactions.\nCoordinate with tax consultants, statutory auditors, and regulatory authorities.\nSupport tax assessments, audits, notices, and litigation by preparing responses and maintaining documentation.\nMonitor changes in tax laws and regulations and evaluate their impact on the business.\n\n2. Tax Accounting & Financial Reporting\nEnsure accurate accounting of:\nCurrent Tax\nDeferred Tax\nGST\nOther statutory levies\nReview tax-related ledger balances and reconciliations.\nSupport preparation and review of financial statements from a taxation perspective.\nEnsure tax provisions comply with applicable Accounting Standards, IND AS, and regulatory requirements.\n\n3. Process Improvement & Tax Governance\nStrengthen tax governance through robust SOPs, documentation, and internal controls.\nDrive automation of tax compliance, reconciliations, and reporting processes.\nCollaborate with ERP and Technology teams to enhance tax configurations and system capabilities.\nEnsure tax-related master data and ERP configurations remain compliant with applicable regulations.\nIdentify opportunities to improve efficiency, accuracy, and compliance across tax processes.\n\n4. Finance Operations & Cross-functional Support\nSupport month-end and year-end financial closing activities.\nParticipate in finance transformation, ERP implementation, automation, and process improvement initiatives.\nAssist in preparation of MIS reports, management dashboards, and board or regulatory submissions.\nPartner with Accounting, Treasury, Business, and Compliance teams on finance-related initiatives and projects.\nProvide support on accounting, treasury, regulatory reporting, and other finance functions as required.\n\n5. Audit & Regulatory Compliance\nSupport Internal Audit, Statutory Audit, Tax Audit, and regulatory inspections.\nEnsure timely closure of tax and audit observations.\nMaintain accurate documentation and audit trails for all tax-related transactions and compliance activities.\nEnsure adherence to applicable tax laws, accounting standards, and internal governance policies.\nCandidate Profile\nEducation\nChartered Accountant (CA) preferred\nAdditional qualifications in Finance or Taxation will be an advantage\n\nExperience - \n4–8 years of relevant experience in:\nDirect Tax\nGST\nTax Accounting\nFinance & Regulatory Compliance\n- Experience in Financial Services, FinTech, Broking, NBFC, or Banking will be preferred.\n\nThe successful candidate will be expected to:\n\nEnsure zero material tax compliance defaults or regulatory penalties.\nDeliver timely and accurate Direct Tax, GST, and TDS/TCS compliance.\nSuccessfully manage tax notices, assessments, and litigation matters.\nMaintain accurate tax provisioning and reconciliations.\nEnsure timely closure of audit observations and regulatory actions.\nDrive automation and continuous improvement in tax processes.\nContribute effectively to finance transformation and cross-functional initiatives.\n\nLocation\nMumbai, India\n\nCandidates based in Mumbai or willing to relocate are encouraged to apply.\n\n\n","hostedUrl":"https://jobs.lever.co/paytm/3d3ee995-ba39-4d3a-95fd-ef391b7f3b58","applyUrl":"https://jobs.lever.co/paytm/3d3ee995-ba39-4d3a-95fd-ef391b7f3b58/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Sales","location":"Hyderabad, Telangana","team":"Offline Merchants - EDC","allLocations":["Hyderabad, Telangana"]},"createdAt":1744267769224,"descriptionPlain":"About us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team: EDC Retail – EDC is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data driven technology.\n\nAbout the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.   \n\nExpectations/ Requirements :\n\n1. Create an inspiring team environment with an open communication culture\n2. Need to drive swiping device sales in the assigned area.\n3. Resolving merchant queries \n4. Drive overall engage merchant base \n5. Capable of hiring and building team\n6. Set clear team goals\n7. Delegate tasks and set deadlines\n8. Oversee day-to-day operation\n9. Monitor team performance and report on metrics\n10 .Motivate team members\n11. Discover training needs and provide coaching\n12 .Listen to team members feedback and resolve any issues or conflicts\n13. Recognize high performance and reward accomplishments\n14. Encourage creativity and risk-taking\n15. Suggest and organize team building activities\n\nSuperpowers/ Skills that will help you succeed in this role  \n\n1. High level of drive, initiative and self-motivation\n2. Must Have Experience in Leading Team\n3. Must Be a Graduate\n4. Growth Mindset\n\nWhy join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.\n\n\nQualification:- Graduate/Post Graduate\n","description":"<div>About us:</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div>About the team: EDC Retail – EDC is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data driven technology.</div><div><br></div><div>About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.&nbsp; &nbsp;</div><div><br></div><div>Expectations/ Requirements :</div><div><br></div><div>1. Create an inspiring team environment with an open communication culture</div><div>2. Need to drive swiping device sales in the assigned area.</div><div>3. Resolving merchant queries&nbsp;</div><div>4. Drive overall engage merchant base&nbsp;</div><div>5. Capable of hiring and building team</div><div>6. Set clear team goals</div><div>7. Delegate tasks and set deadlines</div><div>8. Oversee day-to-day operation</div><div>9. Monitor team performance and report on metrics</div><div>10 .Motivate team members</div><div>11. Discover training needs and provide coaching</div><div>12 .Listen to team members feedback and resolve any issues or conflicts</div><div>13. Recognize high performance and reward accomplishments</div><div>14. Encourage creativity and risk-taking</div><div>15. Suggest and organize team building activities</div><div><br></div><div>Superpowers/ Skills that will help you succeed in this role&nbsp;&nbsp;</div><div><br></div><div>1. High level of drive, initiative and self-motivation</div><div>2. Must Have Experience in Leading Team</div><div>3. Must Be a Graduate</div><div>4. Growth Mindset</div><div><br></div><div>Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.</div><div><br></div><div><br></div><div>Qualification:- Graduate/Post Graduate</div>","id":"cedbe7de-4a9d-4dad-b6fc-a0e7efefd13a","lists":[],"text":"Team Leader","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About us:</div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div>About the team: EDC Retail – EDC is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data driven technology.</div><div><br></div><div>About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.&nbsp; &nbsp;</div><div><br></div><div>Expectations/ Requirements :</div><div><br></div><div>1. Create an inspiring team environment with an open communication culture</div><div>2. Need to drive swiping device sales in the assigned area.</div><div>3. Resolving merchant queries&nbsp;</div><div>4. Drive overall engage merchant base&nbsp;</div><div>5. Capable of hiring and building team</div><div>6. Set clear team goals</div><div>7. Delegate tasks and set deadlines</div><div>8. Oversee day-to-day operation</div><div>9. Monitor team performance and report on metrics</div><div>10 .Motivate team members</div><div>11. Discover training needs and provide coaching</div><div>12 .Listen to team members feedback and resolve any issues or conflicts</div><div>13. Recognize high performance and reward accomplishments</div><div>14. Encourage creativity and risk-taking</div><div>15. Suggest and organize team building activities</div><div><br></div><div>Superpowers/ Skills that will help you succeed in this role&nbsp;&nbsp;</div><div><br></div><div>1. High level of drive, initiative and self-motivation</div><div>2. Must Have Experience in Leading Team</div><div>3. Must Be a Graduate</div><div>4. Growth Mindset</div><div><br></div><div>Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.</div><div><br></div><div><br></div><div>Qualification:- Graduate/Post Graduate</div>","descriptionBodyPlain":"About us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the team: EDC Retail – EDC is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data driven technology.\n\nAbout the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.   \n\nExpectations/ Requirements :\n\n1. Create an inspiring team environment with an open communication culture\n2. Need to drive swiping device sales in the assigned area.\n3. Resolving merchant queries \n4. Drive overall engage merchant base \n5. Capable of hiring and building team\n6. Set clear team goals\n7. Delegate tasks and set deadlines\n8. Oversee day-to-day operation\n9. Monitor team performance and report on metrics\n10 .Motivate team members\n11. Discover training needs and provide coaching\n12 .Listen to team members feedback and resolve any issues or conflicts\n13. Recognize high performance and reward accomplishments\n14. Encourage creativity and risk-taking\n15. Suggest and organize team building activities\n\nSuperpowers/ Skills that will help you succeed in this role  \n\n1. High level of drive, initiative and self-motivation\n2. Must Have Experience in Leading Team\n3. Must Be a Graduate\n4. Growth Mindset\n\nWhy join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.\n\n\nQualification:- Graduate/Post Graduate\n","hostedUrl":"https://jobs.lever.co/paytm/cedbe7de-4a9d-4dad-b6fc-a0e7efefd13a","applyUrl":"https://jobs.lever.co/paytm/cedbe7de-4a9d-4dad-b6fc-a0e7efefd13a/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Aligarh, Uttar Pradesh","team":"Lending","allLocations":["Aligarh, Uttar Pradesh"]},"createdAt":1789326113774,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nTo sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.\n \nExpectations/ Requirements:\n1. Grow Distribution and Market share in the assigned area (Rural) of operations.\n2. Visibility and Accountability through sale of the financial products.\n3. Identify and recruit the sales team (FSE) to align and drive business in the market.\n4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.\n5. Plan the market size, span and geographies for FSE.\n6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.\n7. Monitor the Quality parameters as suggested by the management.\n8. Validate and conduct the audits on the acquisitions and sales done by the team.\n9. Ensure the team members are in the market where sales & usage are done regularly\n10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.\n11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant\n12. Good understanding of lending products\n13. Able to train and groom the manpower allocated to him\n \nEducation : \nGraduate or above / Post Graduation preferred.\n\nWhy join us:\n1. A collaborative output driven program that brings cohesiveness across businesses through technology\n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role:</b></div><div>To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div>1. Grow Distribution and Market share in the assigned area (Rural) of operations.</div><div>2. Visibility and Accountability through sale of the financial products.</div><div>3. Identify and recruit the sales team (FSE) to align and drive business in the market.</div><div>4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.</div><div>5. Plan the market size, span and geographies for FSE.</div><div>6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.</div><div>7. Monitor the Quality parameters as suggested by the management.</div><div>8. Validate and conduct the audits on the acquisitions and sales done by the team.</div><div>9. Ensure the team members are in the market where sales &amp; usage are done regularly</div><div>10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.</div><div>11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant</div><div>12. Good understanding of lending products</div><div>13. Able to train and groom the manpower allocated to him</div><div>&nbsp;</div><div><b>Education :&nbsp;</b></div><div>Graduate or above / Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","id":"e5a7c0f3-cbb8-4283-b455-5d9d53b503c1","lists":[],"text":"Team Leader-LRM- Aligarh","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role:</b></div><div>To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div>1. Grow Distribution and Market share in the assigned area (Rural) of operations.</div><div>2. Visibility and Accountability through sale of the financial products.</div><div>3. Identify and recruit the sales team (FSE) to align and drive business in the market.</div><div>4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.</div><div>5. Plan the market size, span and geographies for FSE.</div><div>6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.</div><div>7. Monitor the Quality parameters as suggested by the management.</div><div>8. Validate and conduct the audits on the acquisitions and sales done by the team.</div><div>9. Ensure the team members are in the market where sales &amp; usage are done regularly</div><div>10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.</div><div>11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant</div><div>12. Good understanding of lending products</div><div>13. Able to train and groom the manpower allocated to him</div><div>&nbsp;</div><div><b>Education :&nbsp;</b></div><div>Graduate or above / Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nTo sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.\n \nExpectations/ Requirements:\n1. Grow Distribution and Market share in the assigned area (Rural) of operations.\n2. Visibility and Accountability through sale of the financial products.\n3. Identify and recruit the sales team (FSE) to align and drive business in the market.\n4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.\n5. Plan the market size, span and geographies for FSE.\n6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.\n7. Monitor the Quality parameters as suggested by the management.\n8. Validate and conduct the audits on the acquisitions and sales done by the team.\n9. Ensure the team members are in the market where sales & usage are done regularly\n10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.\n11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant\n12. Good understanding of lending products\n13. Able to train and groom the manpower allocated to him\n \nEducation : \nGraduate or above / Post Graduation preferred.\n\nWhy join us:\n1. A collaborative output driven program that brings cohesiveness across businesses through technology\n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","hostedUrl":"https://jobs.lever.co/paytm/e5a7c0f3-cbb8-4283-b455-5d9d53b503c1","applyUrl":"https://jobs.lever.co/paytm/e5a7c0f3-cbb8-4283-b455-5d9d53b503c1/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Sales","location":"Chennai, Tamil Nadu","team":"Lending","allLocations":["Chennai, Tamil Nadu"]},"createdAt":1788246872265,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nTo sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.\n \nExpectations/ Requirements:\n1. Grow Distribution and Market share in the assigned area (Rural) of operations.\n2. Visibility and Accountability through sale of the financial products.\n3. Identify and recruit the sales team (FSE) to align and drive business in the market.\n4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.\n5. Plan the market size, span and geographies for FSE.\n6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.\n7. Monitor the Quality parameters as suggested by the management.\n8. Validate and conduct the audits on the acquisitions and sales done by the team.\n9. Ensure the team members are in the market where sales & usage are done regularly\n10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.\n11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant\n12. Good understanding of lending products\n13. Able to train and groom the manpower allocated to him\n \nEducation : \nGraduate or above / Post Graduation preferred.\n\nWhy join us:\n1. A collaborative output driven program that brings cohesiveness across businesses through technology\n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role:</b></div><div>To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div>1. Grow Distribution and Market share in the assigned area (Rural) of operations.</div><div>2. Visibility and Accountability through sale of the financial products.</div><div>3. Identify and recruit the sales team (FSE) to align and drive business in the market.</div><div>4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.</div><div>5. Plan the market size, span and geographies for FSE.</div><div>6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.</div><div>7. Monitor the Quality parameters as suggested by the management.</div><div>8. Validate and conduct the audits on the acquisitions and sales done by the team.</div><div>9. Ensure the team members are in the market where sales &amp; usage are done regularly</div><div>10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.</div><div>11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant</div><div>12. Good understanding of lending products</div><div>13. Able to train and groom the manpower allocated to him</div><div>&nbsp;</div><div>Education :&nbsp;</div><div>Graduate or above / Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","id":"5afeb19c-96d4-4389-b9fd-03781311529a","lists":[],"text":"Team Leader-LRM- Chennai","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role:</b></div><div>To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div>1. Grow Distribution and Market share in the assigned area (Rural) of operations.</div><div>2. Visibility and Accountability through sale of the financial products.</div><div>3. Identify and recruit the sales team (FSE) to align and drive business in the market.</div><div>4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.</div><div>5. Plan the market size, span and geographies for FSE.</div><div>6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.</div><div>7. Monitor the Quality parameters as suggested by the management.</div><div>8. Validate and conduct the audits on the acquisitions and sales done by the team.</div><div>9. Ensure the team members are in the market where sales &amp; usage are done regularly</div><div>10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.</div><div>11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant</div><div>12. Good understanding of lending products</div><div>13. Able to train and groom the manpower allocated to him</div><div>&nbsp;</div><div>Education :&nbsp;</div><div>Graduate or above / Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nTo sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.\n \nExpectations/ Requirements:\n1. Grow Distribution and Market share in the assigned area (Rural) of operations.\n2. Visibility and Accountability through sale of the financial products.\n3. Identify and recruit the sales team (FSE) to align and drive business in the market.\n4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.\n5. Plan the market size, span and geographies for FSE.\n6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.\n7. Monitor the Quality parameters as suggested by the management.\n8. Validate and conduct the audits on the acquisitions and sales done by the team.\n9. Ensure the team members are in the market where sales & usage are done regularly\n10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.\n11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant\n12. Good understanding of lending products\n13. Able to train and groom the manpower allocated to him\n \nEducation : \nGraduate or above / Post Graduation preferred.\n\nWhy join us:\n1. A collaborative output driven program that brings cohesiveness across businesses through technology\n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","hostedUrl":"https://jobs.lever.co/paytm/5afeb19c-96d4-4389-b9fd-03781311529a","applyUrl":"https://jobs.lever.co/paytm/5afeb19c-96d4-4389-b9fd-03781311529a/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Deoria, UP_East","team":"Lending","allLocations":["Deoria, UP_East"]},"createdAt":1789327448045,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nTo sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.\n \nExpectations/ Requirements:\n1. Grow Distribution and Market share in the assigned area (Rural) of operations.\n2. Visibility and Accountability through sale of the financial products.\n3. Identify and recruit the sales team (FSE) to align and drive business in the market.\n4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.\n5. Plan the market size, span and geographies for FSE.\n6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.\n7. Monitor the Quality parameters as suggested by the management.\n8. Validate and conduct the audits on the acquisitions and sales done by the team.\n9. Ensure the team members are in the market where sales & usage are done regularly\n10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.\n11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant\n12. Good understanding of lending products\n13. Able to train and groom the manpower allocated to him\n \nEducation : \nGraduate or above / Post Graduation preferred.\n\nWhy join us:\n1. A collaborative output driven program that brings cohesiveness across businesses through technology\n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role:</b></div><div>To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div>1. Grow Distribution and Market share in the assigned area (Rural) of operations.</div><div>2. Visibility and Accountability through sale of the financial products.</div><div>3. Identify and recruit the sales team (FSE) to align and drive business in the market.</div><div>4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.</div><div>5. Plan the market size, span and geographies for FSE.</div><div>6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.</div><div>7. Monitor the Quality parameters as suggested by the management.</div><div>8. Validate and conduct the audits on the acquisitions and sales done by the team.</div><div>9. Ensure the team members are in the market where sales &amp; usage are done regularly</div><div>10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.</div><div>11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant</div><div>12. Good understanding of lending products</div><div>13. Able to train and groom the manpower allocated to him</div><div>&nbsp;</div><div><b>Education :&nbsp;</b></div><div>Graduate or above / Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","id":"dfb96764-5924-4f32-8861-a898bc3c2b71","lists":[],"text":"Team Leader-LRM- Deoria","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role:</b></div><div>To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div>1. Grow Distribution and Market share in the assigned area (Rural) of operations.</div><div>2. Visibility and Accountability through sale of the financial products.</div><div>3. Identify and recruit the sales team (FSE) to align and drive business in the market.</div><div>4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.</div><div>5. Plan the market size, span and geographies for FSE.</div><div>6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.</div><div>7. Monitor the Quality parameters as suggested by the management.</div><div>8. Validate and conduct the audits on the acquisitions and sales done by the team.</div><div>9. Ensure the team members are in the market where sales &amp; usage are done regularly</div><div>10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.</div><div>11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant</div><div>12. Good understanding of lending products</div><div>13. Able to train and groom the manpower allocated to him</div><div>&nbsp;</div><div><b>Education :&nbsp;</b></div><div>Graduate or above / Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nTo sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.\n \nExpectations/ Requirements:\n1. Grow Distribution and Market share in the assigned area (Rural) of operations.\n2. Visibility and Accountability through sale of the financial products.\n3. Identify and recruit the sales team (FSE) to align and drive business in the market.\n4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.\n5. Plan the market size, span and geographies for FSE.\n6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.\n7. Monitor the Quality parameters as suggested by the management.\n8. Validate and conduct the audits on the acquisitions and sales done by the team.\n9. Ensure the team members are in the market where sales & usage are done regularly\n10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.\n11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant\n12. Good understanding of lending products\n13. Able to train and groom the manpower allocated to him\n \nEducation : \nGraduate or above / Post Graduation preferred.\n\nWhy join us:\n1. A collaborative output driven program that brings cohesiveness across businesses through technology\n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","hostedUrl":"https://jobs.lever.co/paytm/dfb96764-5924-4f32-8861-a898bc3c2b71","applyUrl":"https://jobs.lever.co/paytm/dfb96764-5924-4f32-8861-a898bc3c2b71/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Ludhiana, Punjab","team":"Lending","allLocations":["Ludhiana, Punjab"]},"createdAt":1789326417831,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nTo sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.\n \nExpectations/ Requirements:\n1. Grow Distribution and Market share in the assigned area (Rural) of operations.\n2. Visibility and Accountability through sale of the financial products.\n3. Identify and recruit the sales team (FSE) to align and drive business in the market.\n4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.\n5. Plan the market size, span and geographies for FSE.\n6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.\n7. Monitor the Quality parameters as suggested by the management.\n8. Validate and conduct the audits on the acquisitions and sales done by the team.\n9. Ensure the team members are in the market where sales & usage are done regularly\n10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.\n11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant\n12. Good understanding of lending products\n13. Able to train and groom the manpower allocated to him\n \nEducation : \nGraduate or above / Post Graduation preferred.\n\nWhy join us:\n1. A collaborative output driven program that brings cohesiveness across businesses through technology\n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role:</b></div><div>To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div>1. Grow Distribution and Market share in the assigned area (Rural) of operations.</div><div>2. Visibility and Accountability through sale of the financial products.</div><div>3. Identify and recruit the sales team (FSE) to align and drive business in the market.</div><div>4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.</div><div>5. Plan the market size, span and geographies for FSE.</div><div>6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.</div><div>7. Monitor the Quality parameters as suggested by the management.</div><div>8. Validate and conduct the audits on the acquisitions and sales done by the team.</div><div>9. Ensure the team members are in the market where sales &amp; usage are done regularly</div><div>10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.</div><div>11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant</div><div>12. Good understanding of lending products</div><div>13. Able to train and groom the manpower allocated to him</div><div>&nbsp;</div><div><b>Education :&nbsp;</b></div><div>Graduate or above / Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","id":"4a7d4b8e-43ee-46f4-baa6-c2a4a2c9019e","lists":[],"text":"Team Leader-LRM- Ludhiana","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role:</b></div><div>To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div>1. Grow Distribution and Market share in the assigned area (Rural) of operations.</div><div>2. Visibility and Accountability through sale of the financial products.</div><div>3. Identify and recruit the sales team (FSE) to align and drive business in the market.</div><div>4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.</div><div>5. Plan the market size, span and geographies for FSE.</div><div>6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.</div><div>7. Monitor the Quality parameters as suggested by the management.</div><div>8. Validate and conduct the audits on the acquisitions and sales done by the team.</div><div>9. Ensure the team members are in the market where sales &amp; usage are done regularly</div><div>10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.</div><div>11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant</div><div>12. Good understanding of lending products</div><div>13. Able to train and groom the manpower allocated to him</div><div>&nbsp;</div><div><b>Education :&nbsp;</b></div><div>Graduate or above / Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nTo sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.\n \nExpectations/ Requirements:\n1. Grow Distribution and Market share in the assigned area (Rural) of operations.\n2. Visibility and Accountability through sale of the financial products.\n3. Identify and recruit the sales team (FSE) to align and drive business in the market.\n4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.\n5. Plan the market size, span and geographies for FSE.\n6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.\n7. Monitor the Quality parameters as suggested by the management.\n8. Validate and conduct the audits on the acquisitions and sales done by the team.\n9. Ensure the team members are in the market where sales & usage are done regularly\n10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.\n11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant\n12. Good understanding of lending products\n13. Able to train and groom the manpower allocated to him\n \nEducation : \nGraduate or above / Post Graduation preferred.\n\nWhy join us:\n1. A collaborative output driven program that brings cohesiveness across businesses through technology\n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","hostedUrl":"https://jobs.lever.co/paytm/4a7d4b8e-43ee-46f4-baa6-c2a4a2c9019e","applyUrl":"https://jobs.lever.co/paytm/4a7d4b8e-43ee-46f4-baa6-c2a4a2c9019e/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Mumbai, Maharashtra","team":"Lending","allLocations":["Mumbai, Maharashtra"]},"createdAt":1787640804788,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nTo sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.\n \nExpectations/ Requirements:\n1. Grow Distribution and Market share in the assigned area (Rural) of operations.\n2. Visibility and Accountability through sale of the financial products.\n3. Identify and recruit the sales team (FSE) to align and drive business in the market.\n4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.\n5. Plan the market size, span and geographies for FSE.\n6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.\n7. Monitor the Quality parameters as suggested by the management.\n8. Validate and conduct the audits on the acquisitions and sales done by the team.\n9. Ensure the team members are in the market where sales & usage are done regularly\n10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.\n11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant\n12. Good understanding of lending products\n13. Able to train and groom the manpower allocated to him\n \nEducation : \nGraduate or above / Post Graduation preferred.\n\nWhy join us:\n1. A collaborative output driven program that brings cohesiveness across businesses through technology\n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role:</b></div><div>To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div>1. Grow Distribution and Market share in the assigned area (Rural) of operations.</div><div>2. Visibility and Accountability through sale of the financial products.</div><div>3. Identify and recruit the sales team (FSE) to align and drive business in the market.</div><div>4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.</div><div>5. Plan the market size, span and geographies for FSE.</div><div>6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.</div><div>7. Monitor the Quality parameters as suggested by the management.</div><div>8. Validate and conduct the audits on the acquisitions and sales done by the team.</div><div>9. Ensure the team members are in the market where sales &amp; usage are done regularly</div><div>10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.</div><div>11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant</div><div>12. Good understanding of lending products</div><div>13. Able to train and groom the manpower allocated to him</div><div>&nbsp;</div><div><b>Education :&nbsp;</b></div><div>Graduate or above / Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","id":"825b704f-6933-4280-aa75-0f2095078077","lists":[],"text":"Team Leader-LRM- Mumbai","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role:</b></div><div>To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div>1. Grow Distribution and Market share in the assigned area (Rural) of operations.</div><div>2. Visibility and Accountability through sale of the financial products.</div><div>3. Identify and recruit the sales team (FSE) to align and drive business in the market.</div><div>4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.</div><div>5. Plan the market size, span and geographies for FSE.</div><div>6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.</div><div>7. Monitor the Quality parameters as suggested by the management.</div><div>8. Validate and conduct the audits on the acquisitions and sales done by the team.</div><div>9. Ensure the team members are in the market where sales &amp; usage are done regularly</div><div>10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.</div><div>11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant</div><div>12. Good understanding of lending products</div><div>13. Able to train and groom the manpower allocated to him</div><div>&nbsp;</div><div><b>Education :&nbsp;</b></div><div>Graduate or above / Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nTo sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.\n \nExpectations/ Requirements:\n1. Grow Distribution and Market share in the assigned area (Rural) of operations.\n2. Visibility and Accountability through sale of the financial products.\n3. Identify and recruit the sales team (FSE) to align and drive business in the market.\n4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.\n5. Plan the market size, span and geographies for FSE.\n6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.\n7. Monitor the Quality parameters as suggested by the management.\n8. Validate and conduct the audits on the acquisitions and sales done by the team.\n9. Ensure the team members are in the market where sales & usage are done regularly\n10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.\n11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant\n12. Good understanding of lending products\n13. Able to train and groom the manpower allocated to him\n \nEducation : \nGraduate or above / Post Graduation preferred.\n\nWhy join us:\n1. A collaborative output driven program that brings cohesiveness across businesses through technology\n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","hostedUrl":"https://jobs.lever.co/paytm/825b704f-6933-4280-aa75-0f2095078077","applyUrl":"https://jobs.lever.co/paytm/825b704f-6933-4280-aa75-0f2095078077/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Rohtak, Haryana","team":"Lending","allLocations":["Rohtak, Haryana"]},"createdAt":1789326545914,"descriptionPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nTo sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.\n \nExpectations/ Requirements:\n1. Grow Distribution and Market share in the assigned area (Rural) of operations.\n2. Visibility and Accountability through sale of the financial products.\n3. Identify and recruit the sales team (FSE) to align and drive business in the market.\n4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.\n5. Plan the market size, span and geographies for FSE.\n6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.\n7. Monitor the Quality parameters as suggested by the management.\n8. Validate and conduct the audits on the acquisitions and sales done by the team.\n9. Ensure the team members are in the market where sales & usage are done regularly\n10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.\n11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant\n12. Good understanding of lending products\n13. Able to train and groom the manpower allocated to him\n \nEducation : \nGraduate or above / Post Graduation preferred.\n\nWhy join us:\n1. A collaborative output driven program that brings cohesiveness across businesses through technology\n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","description":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role:</b></div><div>To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div>1. Grow Distribution and Market share in the assigned area (Rural) of operations.</div><div>2. Visibility and Accountability through sale of the financial products.</div><div>3. Identify and recruit the sales team (FSE) to align and drive business in the market.</div><div>4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.</div><div>5. Plan the market size, span and geographies for FSE.</div><div>6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.</div><div>7. Monitor the Quality parameters as suggested by the management.</div><div>8. Validate and conduct the audits on the acquisitions and sales done by the team.</div><div>9. Ensure the team members are in the market where sales &amp; usage are done regularly</div><div>10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.</div><div>11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant</div><div>12. Good understanding of lending products</div><div>13. Able to train and groom the manpower allocated to him</div><div>&nbsp;</div><div><b>Education :&nbsp;</b></div><div>Graduate or above / Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","id":"f5afd6fa-850f-496b-afd4-0484b1882b96","lists":[],"text":"Team Leader-LRM- Rohtak","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the role:</b></div><div>To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.</div><div>&nbsp;</div><div><b>Expectations/ Requirements:</b></div><div>1. Grow Distribution and Market share in the assigned area (Rural) of operations.</div><div>2. Visibility and Accountability through sale of the financial products.</div><div>3. Identify and recruit the sales team (FSE) to align and drive business in the market.</div><div>4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.</div><div>5. Plan the market size, span and geographies for FSE.</div><div>6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.</div><div>7. Monitor the Quality parameters as suggested by the management.</div><div>8. Validate and conduct the audits on the acquisitions and sales done by the team.</div><div>9. Ensure the team members are in the market where sales &amp; usage are done regularly</div><div>10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.</div><div>11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant</div><div>12. Good understanding of lending products</div><div>13. Able to train and groom the manpower allocated to him</div><div>&nbsp;</div><div><b>Education :&nbsp;</b></div><div>Graduate or above / Post Graduation preferred.</div><div><br></div><div><b>Why join us:</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through technology</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.</div>","descriptionBodyPlain":"About Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nAbout the role:\nTo sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.\n \nExpectations/ Requirements:\n1. Grow Distribution and Market share in the assigned area (Rural) of operations.\n2. Visibility and Accountability through sale of the financial products.\n3. Identify and recruit the sales team (FSE) to align and drive business in the market.\n4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.\n5. Plan the market size, span and geographies for FSE.\n6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.\n7. Monitor the Quality parameters as suggested by the management.\n8. Validate and conduct the audits on the acquisitions and sales done by the team.\n9. Ensure the team members are in the market where sales & usage are done regularly\n10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.\n11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant\n12. Good understanding of lending products\n13. Able to train and groom the manpower allocated to him\n \nEducation : \nGraduate or above / Post Graduation preferred.\n\nWhy join us:\n1. A collaborative output driven program that brings cohesiveness across businesses through technology\n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n\nCompensation:\nIf you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.\n","hostedUrl":"https://jobs.lever.co/paytm/f5afd6fa-850f-496b-afd4-0484b1882b96","applyUrl":"https://jobs.lever.co/paytm/f5afd6fa-850f-496b-afd4-0484b1882b96/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Business","location":"Mumbai, Maharashtra","team":"Lending Collections","allLocations":["Mumbai, Maharashtra"]},"createdAt":1775646799261,"descriptionPlain":"Job Role : Telecaller\nJob Location : Goregaon, Mumbai\nEducation : Graduation\n\nAbout Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer\nof the mobile QR payments revolution in India, Paytm builds technologies that help small\nbusinesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and\nbring them to the mainstream economy with the help of technology.\n\nAbout the team: \nLiaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: \nThey will be responsible for collection targets of the assigned branches. They\nwill be required to meet the target of the assigned product. Follow the legal guidelines for\ncollection agencies & in-house collections.\n\nExpectations/ Requirements:\n1. To achieve collection targets of the Respective Branch assigned.\n2. Meeting the Target on the product assigned for Collections.\n3. Ensuring legal guidelines are compiled for the entire collection structure in letter and sprits.\n4. Ensure that the collection agencies and In-house collectors adhere to the legal guidelines\nprovided by the law in force.\n5. Ensure adherence to the Code of Conduct.\n6. Continuously monitoring collection agencies and In-house collectors to identify fraudulent\npractices and ensure that no loss is incurred due to such activities.\n\nSuperpowers/ Skills that will help you succeed in this role:\n1. He or she should have more than 1 year of relevant experience in Collections role\n2. Excellent Communication Skills\n3. Negotiations skills - strong bias for driving results in a High performance environment\n4. Strong Relationship and Leadership skills\n5. Working Knowledge of Computers\n6. Growth Mindset\n7. Demonstrated success and achievement orientation.\n8. Willingness to experiment and improve continuously\n\nWhy join us:\n1. A collaborative output driven program that brings cohesiveness across businesses through\ntechnology\n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n","description":"<div><b>Job Role</b> : Telecaller</div><div><b>Job Location</b> : Goregaon, Mumbai</div><div><b>Education</b> : Graduation</div><div><br></div><div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer</div><div>of the mobile QR payments revolution in India, Paytm builds technologies that help small</div><div>businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and</div><div>bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the team:</b>&nbsp;</div><div>Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b>&nbsp;</div><div>They will be responsible for collection targets of the assigned branches. They</div><div>will be required to meet the target of the assigned product. Follow the legal guidelines for</div><div>collection agencies &amp; in-house collections.</div><div><br></div><div><b>Expectations/ Requirements:</b></div><div>1. To achieve collection targets of the Respective Branch assigned.</div><div>2. Meeting the Target on the product assigned for Collections.</div><div>3. Ensuring legal guidelines are compiled for the entire collection structure in letter and sprits.</div><div>4. Ensure that the collection agencies and In-house collectors adhere to the legal guidelines</div><div>provided by the law in force.</div><div>5. Ensure adherence to the Code of Conduct.</div><div>6. Continuously monitoring collection agencies and In-house collectors to identify fraudulent</div><div>practices and ensure that no loss is incurred due to such activities.</div><div><br></div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>1. He or she should have more than 1 year of relevant experience in Collections role</div><div>2. Excellent Communication Skills</div><div>3. Negotiations skills - strong bias for driving results in a High performance environment</div><div>4. Strong Relationship and Leadership skills</div><div>5. Working Knowledge of Computers</div><div>6. Growth Mindset</div><div>7. Demonstrated success and achievement orientation.</div><div>8. Willingness to experiment and improve continuously</div><div><br></div><div><b>Why join us:</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through</div><div>technology</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div>","id":"552ba2c8-ffb8-4342-8d8c-ca1903800a68","lists":[],"text":"Tele caller - Associate","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Job Role</b> : Telecaller</div><div><b>Job Location</b> : Goregaon, Mumbai</div><div><b>Education</b> : Graduation</div><div><br></div><div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer</div><div>of the mobile QR payments revolution in India, Paytm builds technologies that help small</div><div>businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and</div><div>bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the team:</b>&nbsp;</div><div>Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.</div><div><br></div><div><b>About the role:</b>&nbsp;</div><div>They will be responsible for collection targets of the assigned branches. They</div><div>will be required to meet the target of the assigned product. Follow the legal guidelines for</div><div>collection agencies &amp; in-house collections.</div><div><br></div><div><b>Expectations/ Requirements:</b></div><div>1. To achieve collection targets of the Respective Branch assigned.</div><div>2. Meeting the Target on the product assigned for Collections.</div><div>3. Ensuring legal guidelines are compiled for the entire collection structure in letter and sprits.</div><div>4. Ensure that the collection agencies and In-house collectors adhere to the legal guidelines</div><div>provided by the law in force.</div><div>5. Ensure adherence to the Code of Conduct.</div><div>6. Continuously monitoring collection agencies and In-house collectors to identify fraudulent</div><div>practices and ensure that no loss is incurred due to such activities.</div><div><br></div><div><b>Superpowers/ Skills that will help you succeed in this role:</b></div><div>1. He or she should have more than 1 year of relevant experience in Collections role</div><div>2. Excellent Communication Skills</div><div>3. Negotiations skills - strong bias for driving results in a High performance environment</div><div>4. Strong Relationship and Leadership skills</div><div>5. Working Knowledge of Computers</div><div>6. Growth Mindset</div><div>7. Demonstrated success and achievement orientation.</div><div>8. Willingness to experiment and improve continuously</div><div><br></div><div><b>Why join us:</b></div><div>1. A collaborative output driven program that brings cohesiveness across businesses through</div><div>technology</div><div>2. Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3. A solid 360-degree feedback from your peer teams on your support of their goals</div><div>4. Respect, that is earned, not demanded from your peers and manager</div>","descriptionBodyPlain":"Job Role : Telecaller\nJob Location : Goregaon, Mumbai\nEducation : Graduation\n\nAbout Us:\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer\nof the mobile QR payments revolution in India, Paytm builds technologies that help small\nbusinesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and\nbring them to the mainstream economy with the help of technology.\n\nAbout the team: \nLiaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.\n\nAbout the role: \nThey will be responsible for collection targets of the assigned branches. They\nwill be required to meet the target of the assigned product. Follow the legal guidelines for\ncollection agencies & in-house collections.\n\nExpectations/ Requirements:\n1. To achieve collection targets of the Respective Branch assigned.\n2. Meeting the Target on the product assigned for Collections.\n3. Ensuring legal guidelines are compiled for the entire collection structure in letter and sprits.\n4. Ensure that the collection agencies and In-house collectors adhere to the legal guidelines\nprovided by the law in force.\n5. Ensure adherence to the Code of Conduct.\n6. Continuously monitoring collection agencies and In-house collectors to identify fraudulent\npractices and ensure that no loss is incurred due to such activities.\n\nSuperpowers/ Skills that will help you succeed in this role:\n1. He or she should have more than 1 year of relevant experience in Collections role\n2. Excellent Communication Skills\n3. Negotiations skills - strong bias for driving results in a High performance environment\n4. Strong Relationship and Leadership skills\n5. Working Knowledge of Computers\n6. Growth Mindset\n7. Demonstrated success and achievement orientation.\n8. Willingness to experiment and improve continuously\n\nWhy join us:\n1. A collaborative output driven program that brings cohesiveness across businesses through\ntechnology\n2. Improve the average revenue per use by increasing the cross-sell opportunities\n3. A solid 360-degree feedback from your peer teams on your support of their goals\n4. Respect, that is earned, not demanded from your peers and manager\n","hostedUrl":"https://jobs.lever.co/paytm/552ba2c8-ffb8-4342-8d8c-ca1903800a68","applyUrl":"https://jobs.lever.co/paytm/552ba2c8-ffb8-4342-8d8c-ca1903800a68/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Finance","location":"Mumbai, Maharashtra","team":"Paytm Money","allLocations":["Mumbai, Maharashtra"]},"createdAt":1785153958988,"descriptionPlain":"Location: Mumbai, India\nExperience: 8–10 Years\nQualification: CA / MBA (Finance) / CFA or equivalent\n\nAbout the Role-\n\nWe are looking for an experienced Treasury professional to join our Corporate Treasury & Capital Markets team. The role will be responsible for managing the organization's funding, liquidity, banking relationships, capital market borrowings, treasury operations, and regulatory compliance while ensuring efficient cash management and optimal utilization of financial resources.\n\nThe ideal candidate will have strong experience in debt capital markets, corporate treasury operations, banking relationships, SAP, and regulatory compliance.\n\nKey Responsibilities\n1. Capital Markets & Debt Management\nStructure, execute, and manage short-term and long-term debt instruments including:\nCommercial Papers (CPs)\nNon-Convertible Debentures (NCDs)\nTerm Loans\nCoordinate with credit rating agencies, merchant bankers, debenture trustees, institutional investors, and lending banks.\nSupport fund-raising initiatives and debt optimization strategies.\nManage security creation, charge filings (ROC/CERSAI), and all related financing documentation.\nMonitor debt portfolio, repayment schedules, and borrowing costs.\n\n2. Treasury Investments & Liquidity Management\nManage daily liquidity and cash positioning across all bank accounts.\nOptimize deployment of surplus funds through:\nMoney Market Instruments\nMutual Funds\nFixed Income Investments\nPrepare and monitor daily cash flow and liquidity reports.\nDevelop and enhance working capital and cash flow forecasting models.\nEnsure efficient allocation of funds while minimizing idle cash balances.\n\n3. Banking Relationships & Treasury Operations\nManage strategic relationships with banks and financial institutions.\nNegotiate banking facilities, pricing, and credit limits.\nOversee Corporate Banking platforms including:\nHost-to-Host (H2H)\nCash Management Services (CMS)\nOnline Banking Portals\nAdminister banking access controls, user rights, and signatory matrix updates.\nManage payment gateways, collection accounts, and treasury-related banking operations.\nCoordinate bank confirmations and documentation for internal, statutory, and regulatory audits.\n\n4. Treasury Accounting, MIS & Reporting\nEnsure accurate accounting of treasury transactions in SAP (FICO/TRM).\nProcess accounting entries relating to:\nInterest Accruals\nLoan Repayments\nBorrowing Costs\nTreasury Transactions\nPrepare treasury MIS and dashboards covering:\nDebt Portfolio\nLiquidity Position\nInterest Cost\nYield Performance\nRisk Metrics\nPresent treasury reports and insights to senior leadership.\n\n5. Regulatory Compliance & Governance\nEnsure compliance with Corporate Treasury policies and recommend continuous process improvements.\nStay updated with:\nRBI Guidelines\nFEMA Regulations\nKYC Requirements\nTreasury-related regulatory changes\nEnsure timely regulatory filings and compliance related to treasury activities.\nManage ROC and CERSAI charge registrations and related documentation.\n\nCandidate Profile\n\n-Education :\nChartered Accountant (CA)\nMBA in Finance\nCFA\nOr equivalent postgraduate qualification in Finance\n\n-Experience\n8–10 years of post-qualification experience in:\nCorporate Treasury\nCapital Markets\nBanking or Financial Institutions\n\n\nLocation :\nMumbai, India\n\nCandidates based in Mumbai or willing to relocate are encouraged to apply.\n\n\n","description":"<div>Location: Mumbai, India</div><div>Experience: 8–10 Years</div><div>Qualification: CA / MBA (Finance) / CFA or equivalent</div><div><br></div><div>About the Role-</div><div><br></div><div>We are looking for an experienced Treasury professional to join our Corporate Treasury &amp; Capital Markets team. The role will be responsible for managing the organization's funding, liquidity, banking relationships, capital market borrowings, treasury operations, and regulatory compliance while ensuring efficient cash management and optimal utilization of financial resources.</div><div><br></div><div>The ideal candidate will have strong experience in debt capital markets, corporate treasury operations, banking relationships, SAP, and regulatory compliance.</div><div><br></div><div>Key Responsibilities</div><div>1. Capital Markets &amp; Debt Management</div><div>Structure, execute, and manage short-term and long-term debt instruments including:</div><div>Commercial Papers (CPs)</div><div>Non-Convertible Debentures (NCDs)</div><div>Term Loans</div><div>Coordinate with credit rating agencies, merchant bankers, debenture trustees, institutional investors, and lending banks.</div><div>Support fund-raising initiatives and debt optimization strategies.</div><div>Manage security creation, charge filings (ROC/CERSAI), and all related financing documentation.</div><div>Monitor debt portfolio, repayment schedules, and borrowing costs.</div><div><br></div><div>2. Treasury Investments &amp; Liquidity Management</div><div>Manage daily liquidity and cash positioning across all bank accounts.</div><div>Optimize deployment of surplus funds through:</div><div>Money Market Instruments</div><div>Mutual Funds</div><div>Fixed Income Investments</div><div>Prepare and monitor daily cash flow and liquidity reports.</div><div>Develop and enhance working capital and cash flow forecasting models.</div><div>Ensure efficient allocation of funds while minimizing idle cash balances.</div><div><br></div><div>3. Banking Relationships &amp; Treasury Operations</div><div>Manage strategic relationships with banks and financial institutions.</div><div>Negotiate banking facilities, pricing, and credit limits.</div><div>Oversee Corporate Banking platforms including:</div><div>Host-to-Host (H2H)</div><div>Cash Management Services (CMS)</div><div>Online Banking Portals</div><div>Administer banking access controls, user rights, and signatory matrix updates.</div><div>Manage payment gateways, collection accounts, and treasury-related banking operations.</div><div>Coordinate bank confirmations and documentation for internal, statutory, and regulatory audits.</div><div><br></div><div>4. Treasury Accounting, MIS &amp; Reporting</div><div>Ensure accurate accounting of treasury transactions in SAP (FICO/TRM).</div><div>Process accounting entries relating to:</div><div>Interest Accruals</div><div>Loan Repayments</div><div>Borrowing Costs</div><div>Treasury Transactions</div><div>Prepare treasury MIS and dashboards covering:</div><div>Debt Portfolio</div><div>Liquidity Position</div><div>Interest Cost</div><div>Yield Performance</div><div>Risk Metrics</div><div>Present treasury reports and insights to senior leadership.</div><div><br></div><div>5. Regulatory Compliance &amp; Governance</div><div>Ensure compliance with Corporate Treasury policies and recommend continuous process improvements.</div><div>Stay updated with:</div><div>RBI Guidelines</div><div>FEMA Regulations</div><div>KYC Requirements</div><div>Treasury-related regulatory changes</div><div>Ensure timely regulatory filings and compliance related to treasury activities.</div><div>Manage ROC and CERSAI charge registrations and related documentation.</div><div><br></div><div>Candidate Profile</div><div><br></div><div>-Education :</div><div>Chartered Accountant (CA)</div><div>MBA in Finance</div><div>CFA</div><div>Or equivalent postgraduate qualification in Finance</div><div><br></div><div>-Experience</div><div>8–10 years of post-qualification experience in:</div><div>Corporate Treasury</div><div>Capital Markets</div><div>Banking or Financial Institutions</div><div><br></div><div><br></div><div>Location :</div><div>Mumbai, India</div><div><br></div><div>Candidates based in Mumbai or willing to relocate are encouraged to apply.</div><div><br></div><div><br></div>","id":"0ad9b153-778e-4ce2-ba6e-6991f8019a28","lists":[],"text":"Treasury","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Location: Mumbai, India</div><div>Experience: 8–10 Years</div><div>Qualification: CA / MBA (Finance) / CFA or equivalent</div><div><br></div><div>About the Role-</div><div><br></div><div>We are looking for an experienced Treasury professional to join our Corporate Treasury &amp; Capital Markets team. The role will be responsible for managing the organization's funding, liquidity, banking relationships, capital market borrowings, treasury operations, and regulatory compliance while ensuring efficient cash management and optimal utilization of financial resources.</div><div><br></div><div>The ideal candidate will have strong experience in debt capital markets, corporate treasury operations, banking relationships, SAP, and regulatory compliance.</div><div><br></div><div>Key Responsibilities</div><div>1. Capital Markets &amp; Debt Management</div><div>Structure, execute, and manage short-term and long-term debt instruments including:</div><div>Commercial Papers (CPs)</div><div>Non-Convertible Debentures (NCDs)</div><div>Term Loans</div><div>Coordinate with credit rating agencies, merchant bankers, debenture trustees, institutional investors, and lending banks.</div><div>Support fund-raising initiatives and debt optimization strategies.</div><div>Manage security creation, charge filings (ROC/CERSAI), and all related financing documentation.</div><div>Monitor debt portfolio, repayment schedules, and borrowing costs.</div><div><br></div><div>2. Treasury Investments &amp; Liquidity Management</div><div>Manage daily liquidity and cash positioning across all bank accounts.</div><div>Optimize deployment of surplus funds through:</div><div>Money Market Instruments</div><div>Mutual Funds</div><div>Fixed Income Investments</div><div>Prepare and monitor daily cash flow and liquidity reports.</div><div>Develop and enhance working capital and cash flow forecasting models.</div><div>Ensure efficient allocation of funds while minimizing idle cash balances.</div><div><br></div><div>3. Banking Relationships &amp; Treasury Operations</div><div>Manage strategic relationships with banks and financial institutions.</div><div>Negotiate banking facilities, pricing, and credit limits.</div><div>Oversee Corporate Banking platforms including:</div><div>Host-to-Host (H2H)</div><div>Cash Management Services (CMS)</div><div>Online Banking Portals</div><div>Administer banking access controls, user rights, and signatory matrix updates.</div><div>Manage payment gateways, collection accounts, and treasury-related banking operations.</div><div>Coordinate bank confirmations and documentation for internal, statutory, and regulatory audits.</div><div><br></div><div>4. Treasury Accounting, MIS &amp; Reporting</div><div>Ensure accurate accounting of treasury transactions in SAP (FICO/TRM).</div><div>Process accounting entries relating to:</div><div>Interest Accruals</div><div>Loan Repayments</div><div>Borrowing Costs</div><div>Treasury Transactions</div><div>Prepare treasury MIS and dashboards covering:</div><div>Debt Portfolio</div><div>Liquidity Position</div><div>Interest Cost</div><div>Yield Performance</div><div>Risk Metrics</div><div>Present treasury reports and insights to senior leadership.</div><div><br></div><div>5. Regulatory Compliance &amp; Governance</div><div>Ensure compliance with Corporate Treasury policies and recommend continuous process improvements.</div><div>Stay updated with:</div><div>RBI Guidelines</div><div>FEMA Regulations</div><div>KYC Requirements</div><div>Treasury-related regulatory changes</div><div>Ensure timely regulatory filings and compliance related to treasury activities.</div><div>Manage ROC and CERSAI charge registrations and related documentation.</div><div><br></div><div>Candidate Profile</div><div><br></div><div>-Education :</div><div>Chartered Accountant (CA)</div><div>MBA in Finance</div><div>CFA</div><div>Or equivalent postgraduate qualification in Finance</div><div><br></div><div>-Experience</div><div>8–10 years of post-qualification experience in:</div><div>Corporate Treasury</div><div>Capital Markets</div><div>Banking or Financial Institutions</div><div><br></div><div><br></div><div>Location :</div><div>Mumbai, India</div><div><br></div><div>Candidates based in Mumbai or willing to relocate are encouraged to apply.</div><div><br></div><div><br></div>","descriptionBodyPlain":"Location: Mumbai, India\nExperience: 8–10 Years\nQualification: CA / MBA (Finance) / CFA or equivalent\n\nAbout the Role-\n\nWe are looking for an experienced Treasury professional to join our Corporate Treasury & Capital Markets team. The role will be responsible for managing the organization's funding, liquidity, banking relationships, capital market borrowings, treasury operations, and regulatory compliance while ensuring efficient cash management and optimal utilization of financial resources.\n\nThe ideal candidate will have strong experience in debt capital markets, corporate treasury operations, banking relationships, SAP, and regulatory compliance.\n\nKey Responsibilities\n1. Capital Markets & Debt Management\nStructure, execute, and manage short-term and long-term debt instruments including:\nCommercial Papers (CPs)\nNon-Convertible Debentures (NCDs)\nTerm Loans\nCoordinate with credit rating agencies, merchant bankers, debenture trustees, institutional investors, and lending banks.\nSupport fund-raising initiatives and debt optimization strategies.\nManage security creation, charge filings (ROC/CERSAI), and all related financing documentation.\nMonitor debt portfolio, repayment schedules, and borrowing costs.\n\n2. Treasury Investments & Liquidity Management\nManage daily liquidity and cash positioning across all bank accounts.\nOptimize deployment of surplus funds through:\nMoney Market Instruments\nMutual Funds\nFixed Income Investments\nPrepare and monitor daily cash flow and liquidity reports.\nDevelop and enhance working capital and cash flow forecasting models.\nEnsure efficient allocation of funds while minimizing idle cash balances.\n\n3. Banking Relationships & Treasury Operations\nManage strategic relationships with banks and financial institutions.\nNegotiate banking facilities, pricing, and credit limits.\nOversee Corporate Banking platforms including:\nHost-to-Host (H2H)\nCash Management Services (CMS)\nOnline Banking Portals\nAdminister banking access controls, user rights, and signatory matrix updates.\nManage payment gateways, collection accounts, and treasury-related banking operations.\nCoordinate bank confirmations and documentation for internal, statutory, and regulatory audits.\n\n4. Treasury Accounting, MIS & Reporting\nEnsure accurate accounting of treasury transactions in SAP (FICO/TRM).\nProcess accounting entries relating to:\nInterest Accruals\nLoan Repayments\nBorrowing Costs\nTreasury Transactions\nPrepare treasury MIS and dashboards covering:\nDebt Portfolio\nLiquidity Position\nInterest Cost\nYield Performance\nRisk Metrics\nPresent treasury reports and insights to senior leadership.\n\n5. Regulatory Compliance & Governance\nEnsure compliance with Corporate Treasury policies and recommend continuous process improvements.\nStay updated with:\nRBI Guidelines\nFEMA Regulations\nKYC Requirements\nTreasury-related regulatory changes\nEnsure timely regulatory filings and compliance related to treasury activities.\nManage ROC and CERSAI charge registrations and related documentation.\n\nCandidate Profile\n\n-Education :\nChartered Accountant (CA)\nMBA in Finance\nCFA\nOr equivalent postgraduate qualification in Finance\n\n-Experience\n8–10 years of post-qualification experience in:\nCorporate Treasury\nCapital Markets\nBanking or Financial Institutions\n\n\nLocation :\nMumbai, India\n\nCandidates based in Mumbai or willing to relocate are encouraged to apply.\n\n\n","hostedUrl":"https://jobs.lever.co/paytm/0ad9b153-778e-4ce2-ba6e-6991f8019a28","applyUrl":"https://jobs.lever.co/paytm/0ad9b153-778e-4ce2-ba6e-6991f8019a28/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Finance","location":"Mumbai, Maharashtra","team":"Business Finance","allLocations":["Mumbai, Maharashtra","Bangalore, Karnataka","Noida, Uttar Pradesh"]},"createdAt":1789628912717,"descriptionPlain":"Hiring | Treasury & Capital Markets | Paytm\n\nAbout Paytm\nPaytm is one of India’s leading digital financial services platforms, serving 450M+ consumers and 45M+ merchants. We are building the next generation of financial services by combining technology, scale and innovation to create seamless experiences for consumers and businesses.\nWe are looking for an experienced Treasury professional to join our Corporate Treasury & Capital Markets team.\n\nAbout the Role\nThe role will be responsible for managing funding, liquidity, banking relationships, debt capital markets, treasury operations, investments and regulatory compliance.\nThis is a strategic treasury role requiring strong exposure to debt instruments, capital markets, banking relationships, cash management and treasury accounting, along with the ability to work closely with internal and external stakeholders.\n\nKey Responsibilities / KRAs\n1. Capital Markets & Debt Management\nStructure, execute and manage CPs, NCDs and Term Loans\nCoordinate with credit rating agencies, merchant bankers, debenture trustees, institutional investors and banks\nSupport fundraising and debt optimization initiatives\nManage financing documentation, security creation and ROC/CERSAI filings\nMonitor debt portfolio, repayment schedules and borrowing costs\n\n2. Liquidity & Treasury Investments\nManage daily cash positioning and liquidity across bank accounts\nOptimize surplus funds across money market instruments, mutual funds and fixed-income investments\nDrive cash-flow and working-capital forecasting\nEnsure efficient deployment of funds and minimize idle cash\n\n3. Banking Relationships & Treasury Operations\nManage strategic relationships with banks and financial institutions\nNegotiate banking facilities, pricing and credit limits\nOversee H2H, CMS and online banking platforms\nManage banking access controls, signatory matrices, payment gateways and collection accounts\nSupport internal, statutory and regulatory audits\n\n4. Treasury Accounting, MIS & Reporting\nEnsure accurate treasury accounting through SAP FICO/TRM\nManage accounting for interest accruals, loan repayments, borrowing costs and treasury transactions\nBuild and monitor MIS covering debt, liquidity, interest costs, yield and risk metrics\nPresent treasury insights to senior leadership\n\n5. Regulatory Compliance & Governance\nEnsure adherence to treasury policies and regulatory requirements\nMonitor RBI guidelines, FEMA and KYC requirements\nEnsure timely treasury-related regulatory filings\nManage ROC/CERSAI registrations and documentation\nDrive continuous improvement in treasury processes and controls\n\nMust-Haves\n\n8–10 years of post-qualification experience in Corporate Treasury, Capital Markets, Banking or Financial Institutions\nCA / MBA Finance / CFA or equivalent postgraduate qualification in Finance\nStrong hands-on experience in Debt Capital Markets and Corporate Treasury\nExposure to CPs, NCDs, Term Loans and debt fundraising\nStrong understanding of liquidity and cash-flow management\nExperience managing banking relationships and treasury operations\nWorking knowledge of SAP FICO/TRM\nStrong understanding of RBI, FEMA, KYC and treasury compliance\nExperience with ROC/CERSAI charge creation and filings\nStrong stakeholder management and analytical skills\n\nLocation: Mumbai\n\nWhy Paytm?\n\nAt Paytm, you get the opportunity to work at the intersection of technology, financial services and large-scale digital commerce.\nWork with one of India's most recognized digital financial services platforms\nOpportunity to manage high-scale treasury and capital market operations\nWork closely with senior leadership, banks, financial institutions and capital market stakeholders\nBe part of a fast-paced environment where technology and finance come together\nSolve complex, high-impact problems at significant scale\nBuild and shape treasury practices in a dynamic and evolving financial services ecosystem\n\n\n","description":"<div>Hiring | Treasury &amp; Capital Markets | Paytm</div><div><br></div><div>About Paytm</div><div>Paytm is one of India’s leading digital financial services platforms, serving 450M+ consumers and 45M+ merchants. We are building the next generation of financial services by combining technology, scale and innovation to create seamless experiences for consumers and businesses.</div><div>We are looking for an experienced Treasury professional to join our Corporate Treasury &amp; Capital Markets team.</div><div><br></div><div>About the Role</div><div>The role will be responsible for managing funding, liquidity, banking relationships, debt capital markets, treasury operations, investments and regulatory compliance.</div><div>This is a strategic treasury role requiring strong exposure to debt instruments, capital markets, banking relationships, cash management and treasury accounting, along with the ability to work closely with internal and external stakeholders.</div><div><br></div><div>Key Responsibilities / KRAs</div><div>1. Capital Markets &amp; Debt Management</div><div>Structure, execute and manage CPs, NCDs and Term Loans</div><div>Coordinate with credit rating agencies, merchant bankers, debenture trustees, institutional investors and banks</div><div>Support fundraising and debt optimization initiatives</div><div>Manage financing documentation, security creation and ROC/CERSAI filings</div><div>Monitor debt portfolio, repayment schedules and borrowing costs</div><div><br></div><div>2. Liquidity &amp; Treasury Investments</div><div>Manage daily cash positioning and liquidity across bank accounts</div><div>Optimize surplus funds across money market instruments, mutual funds and fixed-income investments</div><div>Drive cash-flow and working-capital forecasting</div><div>Ensure efficient deployment of funds and minimize idle cash</div><div><br></div><div>3. Banking Relationships &amp; Treasury Operations</div><div>Manage strategic relationships with banks and financial institutions</div><div>Negotiate banking facilities, pricing and credit limits</div><div>Oversee H2H, CMS and online banking platforms</div><div>Manage banking access controls, signatory matrices, payment gateways and collection accounts</div><div>Support internal, statutory and regulatory audits</div><div><br></div><div>4. Treasury Accounting, MIS &amp; Reporting</div><div>Ensure accurate treasury accounting through SAP FICO/TRM</div><div>Manage accounting for interest accruals, loan repayments, borrowing costs and treasury transactions</div><div>Build and monitor MIS covering debt, liquidity, interest costs, yield and risk metrics</div><div>Present treasury insights to senior leadership</div><div><br></div><div>5. Regulatory Compliance &amp; Governance</div><div>Ensure adherence to treasury policies and regulatory requirements</div><div>Monitor RBI guidelines, FEMA and KYC requirements</div><div>Ensure timely treasury-related regulatory filings</div><div>Manage ROC/CERSAI registrations and documentation</div><div>Drive continuous improvement in treasury processes and controls</div><div><br></div><div>Must-Haves</div><div><br></div><div>8–10 years of post-qualification experience in Corporate Treasury, Capital Markets, Banking or Financial Institutions</div><div>CA / MBA Finance / CFA or equivalent postgraduate qualification in Finance</div><div>Strong hands-on experience in Debt Capital Markets and Corporate Treasury</div><div>Exposure to CPs, NCDs, Term Loans and debt fundraising</div><div>Strong understanding of liquidity and cash-flow management</div><div>Experience managing banking relationships and treasury operations</div><div>Working knowledge of SAP FICO/TRM</div><div>Strong understanding of RBI, FEMA, KYC and treasury compliance</div><div>Experience with ROC/CERSAI charge creation and filings</div><div>Strong stakeholder management and analytical skills</div><div><br></div><div>Location: Mumbai</div><div><br></div><div>Why Paytm?</div><div><br></div><div>At Paytm, you get the opportunity to work at the intersection of technology, financial services and large-scale digital commerce.</div><div>Work with one of India's most recognized digital financial services platforms</div><div>Opportunity to manage high-scale treasury and capital market operations</div><div>Work closely with senior leadership, banks, financial institutions and capital market stakeholders</div><div>Be part of a fast-paced environment where technology and finance come together</div><div>Solve complex, high-impact problems at significant scale</div><div>Build and shape treasury practices in a dynamic and evolving financial services ecosystem</div><div><br></div><div><br></div>","id":"031097bb-4cb9-43cd-af38-5483cbfa6064","lists":[],"text":"Treasury & Capital Markets - Paytm Money","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Hiring | Treasury &amp; Capital Markets | Paytm</div><div><br></div><div>About Paytm</div><div>Paytm is one of India’s leading digital financial services platforms, serving 450M+ consumers and 45M+ merchants. We are building the next generation of financial services by combining technology, scale and innovation to create seamless experiences for consumers and businesses.</div><div>We are looking for an experienced Treasury professional to join our Corporate Treasury &amp; Capital Markets team.</div><div><br></div><div>About the Role</div><div>The role will be responsible for managing funding, liquidity, banking relationships, debt capital markets, treasury operations, investments and regulatory compliance.</div><div>This is a strategic treasury role requiring strong exposure to debt instruments, capital markets, banking relationships, cash management and treasury accounting, along with the ability to work closely with internal and external stakeholders.</div><div><br></div><div>Key Responsibilities / KRAs</div><div>1. Capital Markets &amp; Debt Management</div><div>Structure, execute and manage CPs, NCDs and Term Loans</div><div>Coordinate with credit rating agencies, merchant bankers, debenture trustees, institutional investors and banks</div><div>Support fundraising and debt optimization initiatives</div><div>Manage financing documentation, security creation and ROC/CERSAI filings</div><div>Monitor debt portfolio, repayment schedules and borrowing costs</div><div><br></div><div>2. Liquidity &amp; Treasury Investments</div><div>Manage daily cash positioning and liquidity across bank accounts</div><div>Optimize surplus funds across money market instruments, mutual funds and fixed-income investments</div><div>Drive cash-flow and working-capital forecasting</div><div>Ensure efficient deployment of funds and minimize idle cash</div><div><br></div><div>3. Banking Relationships &amp; Treasury Operations</div><div>Manage strategic relationships with banks and financial institutions</div><div>Negotiate banking facilities, pricing and credit limits</div><div>Oversee H2H, CMS and online banking platforms</div><div>Manage banking access controls, signatory matrices, payment gateways and collection accounts</div><div>Support internal, statutory and regulatory audits</div><div><br></div><div>4. Treasury Accounting, MIS &amp; Reporting</div><div>Ensure accurate treasury accounting through SAP FICO/TRM</div><div>Manage accounting for interest accruals, loan repayments, borrowing costs and treasury transactions</div><div>Build and monitor MIS covering debt, liquidity, interest costs, yield and risk metrics</div><div>Present treasury insights to senior leadership</div><div><br></div><div>5. Regulatory Compliance &amp; Governance</div><div>Ensure adherence to treasury policies and regulatory requirements</div><div>Monitor RBI guidelines, FEMA and KYC requirements</div><div>Ensure timely treasury-related regulatory filings</div><div>Manage ROC/CERSAI registrations and documentation</div><div>Drive continuous improvement in treasury processes and controls</div><div><br></div><div>Must-Haves</div><div><br></div><div>8–10 years of post-qualification experience in Corporate Treasury, Capital Markets, Banking or Financial Institutions</div><div>CA / MBA Finance / CFA or equivalent postgraduate qualification in Finance</div><div>Strong hands-on experience in Debt Capital Markets and Corporate Treasury</div><div>Exposure to CPs, NCDs, Term Loans and debt fundraising</div><div>Strong understanding of liquidity and cash-flow management</div><div>Experience managing banking relationships and treasury operations</div><div>Working knowledge of SAP FICO/TRM</div><div>Strong understanding of RBI, FEMA, KYC and treasury compliance</div><div>Experience with ROC/CERSAI charge creation and filings</div><div>Strong stakeholder management and analytical skills</div><div><br></div><div>Location: Mumbai</div><div><br></div><div>Why Paytm?</div><div><br></div><div>At Paytm, you get the opportunity to work at the intersection of technology, financial services and large-scale digital commerce.</div><div>Work with one of India's most recognized digital financial services platforms</div><div>Opportunity to manage high-scale treasury and capital market operations</div><div>Work closely with senior leadership, banks, financial institutions and capital market stakeholders</div><div>Be part of a fast-paced environment where technology and finance come together</div><div>Solve complex, high-impact problems at significant scale</div><div>Build and shape treasury practices in a dynamic and evolving financial services ecosystem</div><div><br></div><div><br></div>","descriptionBodyPlain":"Hiring | Treasury & Capital Markets | Paytm\n\nAbout Paytm\nPaytm is one of India’s leading digital financial services platforms, serving 450M+ consumers and 45M+ merchants. We are building the next generation of financial services by combining technology, scale and innovation to create seamless experiences for consumers and businesses.\nWe are looking for an experienced Treasury professional to join our Corporate Treasury & Capital Markets team.\n\nAbout the Role\nThe role will be responsible for managing funding, liquidity, banking relationships, debt capital markets, treasury operations, investments and regulatory compliance.\nThis is a strategic treasury role requiring strong exposure to debt instruments, capital markets, banking relationships, cash management and treasury accounting, along with the ability to work closely with internal and external stakeholders.\n\nKey Responsibilities / KRAs\n1. Capital Markets & Debt Management\nStructure, execute and manage CPs, NCDs and Term Loans\nCoordinate with credit rating agencies, merchant bankers, debenture trustees, institutional investors and banks\nSupport fundraising and debt optimization initiatives\nManage financing documentation, security creation and ROC/CERSAI filings\nMonitor debt portfolio, repayment schedules and borrowing costs\n\n2. Liquidity & Treasury Investments\nManage daily cash positioning and liquidity across bank accounts\nOptimize surplus funds across money market instruments, mutual funds and fixed-income investments\nDrive cash-flow and working-capital forecasting\nEnsure efficient deployment of funds and minimize idle cash\n\n3. Banking Relationships & Treasury Operations\nManage strategic relationships with banks and financial institutions\nNegotiate banking facilities, pricing and credit limits\nOversee H2H, CMS and online banking platforms\nManage banking access controls, signatory matrices, payment gateways and collection accounts\nSupport internal, statutory and regulatory audits\n\n4. Treasury Accounting, MIS & Reporting\nEnsure accurate treasury accounting through SAP FICO/TRM\nManage accounting for interest accruals, loan repayments, borrowing costs and treasury transactions\nBuild and monitor MIS covering debt, liquidity, interest costs, yield and risk metrics\nPresent treasury insights to senior leadership\n\n5. Regulatory Compliance & Governance\nEnsure adherence to treasury policies and regulatory requirements\nMonitor RBI guidelines, FEMA and KYC requirements\nEnsure timely treasury-related regulatory filings\nManage ROC/CERSAI registrations and documentation\nDrive continuous improvement in treasury processes and controls\n\nMust-Haves\n\n8–10 years of post-qualification experience in Corporate Treasury, Capital Markets, Banking or Financial Institutions\nCA / MBA Finance / CFA or equivalent postgraduate qualification in Finance\nStrong hands-on experience in Debt Capital Markets and Corporate Treasury\nExposure to CPs, NCDs, Term Loans and debt fundraising\nStrong understanding of liquidity and cash-flow management\nExperience managing banking relationships and treasury operations\nWorking knowledge of SAP FICO/TRM\nStrong understanding of RBI, FEMA, KYC and treasury compliance\nExperience with ROC/CERSAI charge creation and filings\nStrong stakeholder management and analytical skills\n\nLocation: Mumbai\n\nWhy Paytm?\n\nAt Paytm, you get the opportunity to work at the intersection of technology, financial services and large-scale digital commerce.\nWork with one of India's most recognized digital financial services platforms\nOpportunity to manage high-scale treasury and capital market operations\nWork closely with senior leadership, banks, financial institutions and capital market stakeholders\nBe part of a fast-paced environment where technology and finance come together\nSolve complex, high-impact problems at significant scale\nBuild and shape treasury practices in a dynamic and evolving financial services ecosystem\n\n\n","hostedUrl":"https://jobs.lever.co/paytm/031097bb-4cb9-43cd-af38-5483cbfa6064","applyUrl":"https://jobs.lever.co/paytm/031097bb-4cb9-43cd-af38-5483cbfa6064/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Enabling","location":"Noida, Uttar Pradesh","team":"Vigilance","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1782995045458,"descriptionPlain":"About Paytm:  Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR  payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.  Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of  technology. \n\nKey Responsibilities: \n 1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations,  ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing  documentation, and gathering evidence.  \n2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical  violations.   \n3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that  sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing  investigation findings.  \n4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview  schedules, and evidence collection strategies.   \n5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of  investigation processes and outcomes with organizational policies and objectives. Provide guidance and support  to stakeholders throughout the investigation process. \n 6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings,  analysis, and recommended actions.   \n\nQualifications:  \n● Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree  preferred.  \n● Proven experience in conducting ethics investigations, preferably in a leadership role.  \n● Strong knowledge of ethical principles, regulations, and industry best practices.  \n● Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex  information.  \n● Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess  risks and recommend solutions.  \n● Exceptional communication skills, both written and verbal, with the ability to present findings to diverse  audiences.  \n● High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle  sensitive information.  \n● Strong interpersonal skills, with the ability to build relationships and collaborate effectively with  stakeholders at all levels.  \n● Detail-oriented with excellent organizational and time management skills.  \n● Proficient in using investigation tools and software.\n","description":"<div>About Paytm:  Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR  payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.  Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of  technology. </div><div><br></div><div>Key Responsibilities: </div><div> 1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations,  ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing  documentation, and gathering evidence.  </div><div>2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical  violations.   </div><div>3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that  sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing  investigation findings.  </div><div>4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview  schedules, and evidence collection strategies.   </div><div>5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of  investigation processes and outcomes with organizational policies and objectives. Provide guidance and support  to stakeholders throughout the investigation process. </div><div> 6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings,  analysis, and recommended actions.   </div><div><br></div><div>Qualifications:  </div><div>● Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree  preferred.  </div><div>● Proven experience in conducting ethics investigations, preferably in a leadership role.  </div><div>● Strong knowledge of ethical principles, regulations, and industry best practices.  </div><div>● Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex  information.  </div><div>● Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess  risks and recommend solutions.  </div><div>● Exceptional communication skills, both written and verbal, with the ability to present findings to diverse  audiences.  </div><div>● High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle  sensitive information.  </div><div>● Strong interpersonal skills, with the ability to build relationships and collaborate effectively with  stakeholders at all levels.  </div><div>● Detail-oriented with excellent organizational and time management skills.  </div><div>● Proficient in using investigation tools and software.</div>","id":"7511f330-2aa0-4b02-8a92-3f85d8d20882","lists":[],"text":"Vigilance - Forensics/Ethics","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>About Paytm:  Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR  payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.  Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of  technology. </div><div><br></div><div>Key Responsibilities: </div><div> 1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations,  ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing  documentation, and gathering evidence.  </div><div>2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical  violations.   </div><div>3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that  sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing  investigation findings.  </div><div>4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview  schedules, and evidence collection strategies.   </div><div>5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of  investigation processes and outcomes with organizational policies and objectives. Provide guidance and support  to stakeholders throughout the investigation process. </div><div> 6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings,  analysis, and recommended actions.   </div><div><br></div><div>Qualifications:  </div><div>● Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree  preferred.  </div><div>● Proven experience in conducting ethics investigations, preferably in a leadership role.  </div><div>● Strong knowledge of ethical principles, regulations, and industry best practices.  </div><div>● Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex  information.  </div><div>● Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess  risks and recommend solutions.  </div><div>● Exceptional communication skills, both written and verbal, with the ability to present findings to diverse  audiences.  </div><div>● High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle  sensitive information.  </div><div>● Strong interpersonal skills, with the ability to build relationships and collaborate effectively with  stakeholders at all levels.  </div><div>● Detail-oriented with excellent organizational and time management skills.  </div><div>● Proficient in using investigation tools and software.</div>","descriptionBodyPlain":"About Paytm:  Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR  payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.  Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of  technology. \n\nKey Responsibilities: \n 1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations,  ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing  documentation, and gathering evidence.  \n2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical  violations.   \n3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that  sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing  investigation findings.  \n4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview  schedules, and evidence collection strategies.   \n5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of  investigation processes and outcomes with organizational policies and objectives. Provide guidance and support  to stakeholders throughout the investigation process. \n 6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings,  analysis, and recommended actions.   \n\nQualifications:  \n● Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree  preferred.  \n● Proven experience in conducting ethics investigations, preferably in a leadership role.  \n● Strong knowledge of ethical principles, regulations, and industry best practices.  \n● Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex  information.  \n● Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess  risks and recommend solutions.  \n● Exceptional communication skills, both written and verbal, with the ability to present findings to diverse  audiences.  \n● High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle  sensitive information.  \n● Strong interpersonal skills, with the ability to build relationships and collaborate effectively with  stakeholders at all levels.  \n● Detail-oriented with excellent organizational and time management skills.  \n● Proficient in using investigation tools and software.\n","hostedUrl":"https://jobs.lever.co/paytm/7511f330-2aa0-4b02-8a92-3f85d8d20882","applyUrl":"https://jobs.lever.co/paytm/7511f330-2aa0-4b02-8a92-3f85d8d20882/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Contractual","department":"Enabling","location":"Aligarh, Uttar Pradesh","team":"Education","allLocations":["Aligarh, Uttar Pradesh"]},"createdAt":1791778954032,"descriptionPlain":"Role: Village Facilitator\n\nProject: Paytm Smart Village Abhiyan project by Paytm Foundation\n\nLocation: Aligarh District, Uttar Pradesh\n\nProject Duration: 6 Months\n\nVillage Facilitator – Key Responsibilities\n1. Community Mobilisation\n● Support in Mobilising farmers, women/SHGs, youth, and other beneficiaries.\n● Support beneficiary identification and participation.\n2. Field Implementation\n● Support in planning, coordination, and monitoring of project activities.\n● Support awareness camps and digital &amp; financial literacy sessions.\n● Provide on-ground handholding and support to beneficiaries.\n3. Field Coordination\n● Support in Coordination with District Administration, Panchayat, community leaders,\nSHGs, and all other relevant authorities and all other stakeholders.\n4. Documentation &amp; Reporting\n● Maintain beneficiary and activity records and collect photographs/other supporting\ndocuments.\n\nPreferred Skills\n● Graduate in any discipline; experience in rural/community development preferred.\n● Good communication and community mobilisation skills.\n● Familiarity with local communities and Government welfare schemes.\n● Ability to conduct field activities, maintain records, and collect beneficiary data.\n● Willingness to undertake regular field visits and engage with villagers.\n● Good existing relationship with village, block and district authorities.\n","description":"<div>Role: Village Facilitator</div><div><br></div><div>Project: Paytm Smart Village Abhiyan project by Paytm Foundation</div><div><br></div><div>Location: Aligarh District, Uttar Pradesh</div><div><br></div><div>Project Duration: 6 Months</div><div><br></div><div>Village Facilitator – Key Responsibilities</div><div>1. Community Mobilisation</div><div>● Support in Mobilising farmers, women/SHGs, youth, and other beneficiaries.</div><div>● Support beneficiary identification and participation.</div><div>2. Field Implementation</div><div>● Support in planning, coordination, and monitoring of project activities.</div><div>● Support awareness camps and digital &amp;amp; financial literacy sessions.</div><div>● Provide on-ground handholding and support to beneficiaries.</div><div>3. Field Coordination</div><div>● Support in Coordination with District Administration, Panchayat, community leaders,</div><div>SHGs, and all other relevant authorities and all other stakeholders.</div><div>4. Documentation &amp;amp; Reporting</div><div>● Maintain beneficiary and activity records and collect photographs/other supporting</div><div>documents.</div><div><br></div><div>Preferred Skills</div><div>● Graduate in any discipline; experience in rural/community development preferred.</div><div>● Good communication and community mobilisation skills.</div><div>● Familiarity with local communities and Government welfare schemes.</div><div>● Ability to conduct field activities, maintain records, and collect beneficiary data.</div><div>● Willingness to undertake regular field visits and engage with villagers.</div><div>● Good existing relationship with village, block and district authorities.</div>","id":"389676ee-f74c-45f6-8843-991135faf8a5","lists":[],"text":"Village Facilitator - 6 months Contractual","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div>Role: Village Facilitator</div><div><br></div><div>Project: Paytm Smart Village Abhiyan project by Paytm Foundation</div><div><br></div><div>Location: Aligarh District, Uttar Pradesh</div><div><br></div><div>Project Duration: 6 Months</div><div><br></div><div>Village Facilitator – Key Responsibilities</div><div>1. Community Mobilisation</div><div>● Support in Mobilising farmers, women/SHGs, youth, and other beneficiaries.</div><div>● Support beneficiary identification and participation.</div><div>2. Field Implementation</div><div>● Support in planning, coordination, and monitoring of project activities.</div><div>● Support awareness camps and digital &amp;amp; financial literacy sessions.</div><div>● Provide on-ground handholding and support to beneficiaries.</div><div>3. Field Coordination</div><div>● Support in Coordination with District Administration, Panchayat, community leaders,</div><div>SHGs, and all other relevant authorities and all other stakeholders.</div><div>4. Documentation &amp;amp; Reporting</div><div>● Maintain beneficiary and activity records and collect photographs/other supporting</div><div>documents.</div><div><br></div><div>Preferred Skills</div><div>● Graduate in any discipline; experience in rural/community development preferred.</div><div>● Good communication and community mobilisation skills.</div><div>● Familiarity with local communities and Government welfare schemes.</div><div>● Ability to conduct field activities, maintain records, and collect beneficiary data.</div><div>● Willingness to undertake regular field visits and engage with villagers.</div><div>● Good existing relationship with village, block and district authorities.</div>","descriptionBodyPlain":"Role: Village Facilitator\n\nProject: Paytm Smart Village Abhiyan project by Paytm Foundation\n\nLocation: Aligarh District, Uttar Pradesh\n\nProject Duration: 6 Months\n\nVillage Facilitator – Key Responsibilities\n1. Community Mobilisation\n● Support in Mobilising farmers, women/SHGs, youth, and other beneficiaries.\n● Support beneficiary identification and participation.\n2. Field Implementation\n● Support in planning, coordination, and monitoring of project activities.\n● Support awareness camps and digital &amp; financial literacy sessions.\n● Provide on-ground handholding and support to beneficiaries.\n3. Field Coordination\n● Support in Coordination with District Administration, Panchayat, community leaders,\nSHGs, and all other relevant authorities and all other stakeholders.\n4. Documentation &amp; Reporting\n● Maintain beneficiary and activity records and collect photographs/other supporting\ndocuments.\n\nPreferred Skills\n● Graduate in any discipline; experience in rural/community development preferred.\n● Good communication and community mobilisation skills.\n● Familiarity with local communities and Government welfare schemes.\n● Ability to conduct field activities, maintain records, and collect beneficiary data.\n● Willingness to undertake regular field visits and engage with villagers.\n● Good existing relationship with village, block and district authorities.\n","hostedUrl":"https://jobs.lever.co/paytm/389676ee-f74c-45f6-8843-991135faf8a5","applyUrl":"https://jobs.lever.co/paytm/389676ee-f74c-45f6-8843-991135faf8a5/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"Full-time Employment","department":"Design","location":"Noida, Uttar Pradesh","team":"Marketing Design","allLocations":["Noida, Uttar Pradesh"]},"createdAt":1787830282963,"descriptionPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nWhat we're looking for\nWe’re looking for a designer whose first love is graphic design. Someone who obsesses over typography, layouts, grids, colour, hierarchy and visual storytelling and understands that every design decision should communicate something meaningful. If you spend your free time exploring new design styles, experimenting with AI tools, or analysing why a brand works, we’d love to meet you.\n\nWhat You’ll Do\n* Design brand identities and visual systems — logos, guidelines, brand assets, internal office branding -built\nto scale across touchpoints.\n* Create presentations, websites, social media creatives, product campaigns and marketing collateral.\n* Collaborate closely with Creative Directors, Writers, Strategists and Developers.\n* Present design rationale with confidence rather than relying on personal taste.\n* Maintain exceptional attention to detail across every deliverable.\n* Experiment with AI-assisted design workflows and help improve how the team works.\n \nRequired skills and experience\n* 4–6 years of experience, preferably in a branding or design studio.\n* A portfolio demonstrating strong graphic design fundamentals.\n* Excellent understanding of typography, layout, composition and visual hierarchy.\n* Strong interest in branding, communication design and storytelling.\n* Experience working in small, collaborative teams where ownership matters.\n* Comfortable receiving feedback and iterating quickly.\n* Curious, humble and constantly learning.\n* An AI enthusiast who actively experiments with emerging creative tools and workflows.\n* Experience with Figma, Adobe Creative Suite and AI tools like ChatGPT, Midjourney, Ideogram, Framer AI or\nsimilar.\n\nBonus Points\n* Experience designing responsive websites & branding.\n* Motion design or animation skills.\n\nCulture Fit\nYou’ll thrive here if you:\n* Care deeply about great design.\n* Love discussing ideas as much as creating visuals.\n* Enjoy working with small, highly collaborative teams.\n* Believe AI is making designers more powerful—not replacing them.\n* Are excited to learn, teach and continually improve.\n","description":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>What we're looking for</b></div><div>We’re looking for a designer whose first love is graphic design. Someone who obsesses over typography, layouts, grids, colour, hierarchy and visual storytelling and understands that every design decision should communicate something meaningful. If you spend your free time exploring new design styles, experimenting with AI tools, or analysing why a brand works, we’d love to meet you.</div><div><br></div><div><b>What You’ll Do</b></div><div>* Design brand identities and visual systems — logos, guidelines, brand assets, internal office branding -built</div><div>to scale across touchpoints.</div><div>* Create presentations, websites, social media creatives, product campaigns and marketing collateral.</div><div>* Collaborate closely with Creative Directors, Writers, Strategists and Developers.</div><div>* Present design rationale with confidence rather than relying on personal taste.</div><div>* Maintain exceptional attention to detail across every deliverable.</div><div>* Experiment with AI-assisted design workflows and help improve how the team works.</div><div>&nbsp;</div><div><b>Required skills and experience</b></div><div>* 4–6 years of experience, preferably in a branding or design studio.</div><div>* A portfolio demonstrating strong graphic design fundamentals.</div><div>* Excellent understanding of typography, layout, composition and visual hierarchy.</div><div>* Strong interest in branding, communication design and storytelling.</div><div>* Experience working in small, collaborative teams where ownership matters.</div><div>* Comfortable receiving feedback and iterating quickly.</div><div>* Curious, humble and constantly learning.</div><div>* An AI enthusiast who actively experiments with emerging creative tools and workflows.</div><div>* Experience with Figma, Adobe Creative Suite and AI tools like ChatGPT, Midjourney, Ideogram, Framer AI or</div><div>similar.</div><div><br></div><div><b>Bonus Points</b></div><div>* Experience designing responsive websites &amp; branding.</div><div>* Motion design or animation skills.</div><div><br></div><div><b>Culture Fit</b></div><div>You’ll thrive here if you:</div><div>* Care deeply about great design.</div><div>* Love discussing ideas as much as creating visuals.</div><div>* Enjoy working with small, highly collaborative teams.</div><div>* Believe AI is making designers more powerful—not replacing them.</div><div>* Are excited to learn, teach and continually improve.</div>","id":"a806b142-9770-4361-8e2f-4fe016bff604","lists":[],"text":"Web Graphic Designer","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>About Paytm</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>What we're looking for</b></div><div>We’re looking for a designer whose first love is graphic design. Someone who obsesses over typography, layouts, grids, colour, hierarchy and visual storytelling and understands that every design decision should communicate something meaningful. If you spend your free time exploring new design styles, experimenting with AI tools, or analysing why a brand works, we’d love to meet you.</div><div><br></div><div><b>What You’ll Do</b></div><div>* Design brand identities and visual systems — logos, guidelines, brand assets, internal office branding -built</div><div>to scale across touchpoints.</div><div>* Create presentations, websites, social media creatives, product campaigns and marketing collateral.</div><div>* Collaborate closely with Creative Directors, Writers, Strategists and Developers.</div><div>* Present design rationale with confidence rather than relying on personal taste.</div><div>* Maintain exceptional attention to detail across every deliverable.</div><div>* Experiment with AI-assisted design workflows and help improve how the team works.</div><div>&nbsp;</div><div><b>Required skills and experience</b></div><div>* 4–6 years of experience, preferably in a branding or design studio.</div><div>* A portfolio demonstrating strong graphic design fundamentals.</div><div>* Excellent understanding of typography, layout, composition and visual hierarchy.</div><div>* Strong interest in branding, communication design and storytelling.</div><div>* Experience working in small, collaborative teams where ownership matters.</div><div>* Comfortable receiving feedback and iterating quickly.</div><div>* Curious, humble and constantly learning.</div><div>* An AI enthusiast who actively experiments with emerging creative tools and workflows.</div><div>* Experience with Figma, Adobe Creative Suite and AI tools like ChatGPT, Midjourney, Ideogram, Framer AI or</div><div>similar.</div><div><br></div><div><b>Bonus Points</b></div><div>* Experience designing responsive websites &amp; branding.</div><div>* Motion design or animation skills.</div><div><br></div><div><b>Culture Fit</b></div><div>You’ll thrive here if you:</div><div>* Care deeply about great design.</div><div>* Love discussing ideas as much as creating visuals.</div><div>* Enjoy working with small, highly collaborative teams.</div><div>* Believe AI is making designers more powerful—not replacing them.</div><div>* Are excited to learn, teach and continually improve.</div>","descriptionBodyPlain":"About Paytm\nPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.\n\nWhat we're looking for\nWe’re looking for a designer whose first love is graphic design. Someone who obsesses over typography, layouts, grids, colour, hierarchy and visual storytelling and understands that every design decision should communicate something meaningful. If you spend your free time exploring new design styles, experimenting with AI tools, or analysing why a brand works, we’d love to meet you.\n\nWhat You’ll Do\n* Design brand identities and visual systems — logos, guidelines, brand assets, internal office branding -built\nto scale across touchpoints.\n* Create presentations, websites, social media creatives, product campaigns and marketing collateral.\n* Collaborate closely with Creative Directors, Writers, Strategists and Developers.\n* Present design rationale with confidence rather than relying on personal taste.\n* Maintain exceptional attention to detail across every deliverable.\n* Experiment with AI-assisted design workflows and help improve how the team works.\n \nRequired skills and experience\n* 4–6 years of experience, preferably in a branding or design studio.\n* A portfolio demonstrating strong graphic design fundamentals.\n* Excellent understanding of typography, layout, composition and visual hierarchy.\n* Strong interest in branding, communication design and storytelling.\n* Experience working in small, collaborative teams where ownership matters.\n* Comfortable receiving feedback and iterating quickly.\n* Curious, humble and constantly learning.\n* An AI enthusiast who actively experiments with emerging creative tools and workflows.\n* Experience with Figma, Adobe Creative Suite and AI tools like ChatGPT, Midjourney, Ideogram, Framer AI or\nsimilar.\n\nBonus Points\n* Experience designing responsive websites & branding.\n* Motion design or animation skills.\n\nCulture Fit\nYou’ll thrive here if you:\n* Care deeply about great design.\n* Love discussing ideas as much as creating visuals.\n* Enjoy working with small, highly collaborative teams.\n* Believe AI is making designers more powerful—not replacing them.\n* Are excited to learn, teach and continually improve.\n","hostedUrl":"https://jobs.lever.co/paytm/a806b142-9770-4361-8e2f-4fe016bff604","applyUrl":"https://jobs.lever.co/paytm/a806b142-9770-4361-8e2f-4fe016bff604/apply"},{"additional":"","additionalPlain":"","categories":{"commitment":"On-roll","department":"Business","location":"Bangalore, Karnataka","team":"Lending Collections","allLocations":["Bangalore, Karnataka"]},"createdAt":1791493368032,"descriptionPlain":"Job Title: Zonal Collection Manager\n\nAbout the Team:\nThe Collections team is responsible for managing overdue accounts, driving recovery performance, monitoring collection agencies and in-house teams, and ensuring compliance with applicable regulatory guidelines and the Code of Conduct. The team focuses on achieving collection targets, improving recovery efficiency, and minimizing credit losses across assigned territories.\n\nAbout the Role:\nThe Zonal Collection Manager will be responsible for driving collection performance across the assigned zone, managing regional and branch-level collection teams, and ensuring the achievement of business and recovery targets. The role requires strong leadership, strategic planning, stakeholder management, and expertise in managing collection agencies and field operations while maintaining regulatory compliance.\n\nKey Responsibilities:\nDrive and achieve zonal collection targets across assigned products, branches, and delinquency buckets.\nDevelop and implement effective collection strategies to improve recovery rates, reduce roll-forwards, and control delinquencies.\nLead, manage, and monitor regional collection managers, branch teams, field executives, and collection agencies.\nReview collection performance through regular MIS, productivity reports, and portfolio analysis, and take corrective actions wherever required.\nMonitor collection agency performance, ensure optimal resource utilization, and drive accountability for assigned targets.\nEnsure strict adherence to applicable RBI guidelines, regulatory requirements, internal policies, and the Code of Conduct.\nIdentify and control fraudulent practices, operational risks, and process gaps across collection operations.\nWork closely with business, credit, risk, legal, and operations teams to resolve collection challenges and improve recovery outcomes.\nManage escalations related to overdue accounts, customer grievances, and field collection activities.\nEnsure effective allocation of collection resources across branches and territories based on portfolio size, delinquency levels, and business requirements.\nDrive employee productivity, performance reviews, capability building, and continuous improvement across the zonal team.\nPrepare and present periodic collection performance updates, recovery forecasts, and action plans to senior management.\n\nSkills and Competencies:\nStrong expertise in collections, recovery management, and delinquency control.\nExcellent leadership and team management skills, with the ability to manage large, geographically distributed teams.\nStrong analytical and problem-solving abilities, with proficiency in collection MIS and performance tracking.\nExcellent negotiation, communication, and stakeholder management skills.\nStrong understanding of collection processes, agency management, and applicable regulatory guidelines.\nAbility to drive results, manage escalations, and deliver targets in a high-performance environment.\nStrong planning, execution, and decision-making capabilities.\nProficiency in MS Excel, reporting tools, and collection management systems.\nA proactive approach to process improvement, operational efficiency, and risk mitigation.\n\nEducation and Experience:\nEducation: Graduate in any discipline. Postgraduate qualifications will be an added advantage.\n\nExperience: 10+ years of relevant experience in collections and recovery management, preferably in banking, NBFCs, fintech, or financial services.\nPrior experience in managing zonal or multi-location collection operations, large teams, and collection agencies is preferred.\n\nCompensation:\nCompensation will be commensurate with the candidate’s experience, expertise, and suitability for the role.\n\n","description":"<div><b>Job Title: Zonal Collection Manager</b></div><div><br></div><div>About the Team:</div><div>The Collections team is responsible for managing overdue accounts, driving recovery performance, monitoring collection agencies and in-house teams, and ensuring compliance with applicable regulatory guidelines and the Code of Conduct. The team focuses on achieving collection targets, improving recovery efficiency, and minimizing credit losses across assigned territories.</div><div><br></div><div><b>About the Role:</b></div><div>The Zonal Collection Manager will be responsible for driving collection performance across the assigned zone, managing regional and branch-level collection teams, and ensuring the achievement of business and recovery targets. The role requires strong leadership, strategic planning, stakeholder management, and expertise in managing collection agencies and field operations while maintaining regulatory compliance.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>Drive and achieve zonal collection targets across assigned products, branches, and delinquency buckets.</div><div>Develop and implement effective collection strategies to improve recovery rates, reduce roll-forwards, and control delinquencies.</div><div>Lead, manage, and monitor regional collection managers, branch teams, field executives, and collection agencies.</div><div>Review collection performance through regular MIS, productivity reports, and portfolio analysis, and take corrective actions wherever required.</div><div>Monitor collection agency performance, ensure optimal resource utilization, and drive accountability for assigned targets.</div><div>Ensure strict adherence to applicable RBI guidelines, regulatory requirements, internal policies, and the Code of Conduct.</div><div>Identify and control fraudulent practices, operational risks, and process gaps across collection operations.</div><div>Work closely with business, credit, risk, legal, and operations teams to resolve collection challenges and improve recovery outcomes.</div><div>Manage escalations related to overdue accounts, customer grievances, and field collection activities.</div><div>Ensure effective allocation of collection resources across branches and territories based on portfolio size, delinquency levels, and business requirements.</div><div>Drive employee productivity, performance reviews, capability building, and continuous improvement across the zonal team.</div><div>Prepare and present periodic collection performance updates, recovery forecasts, and action plans to senior management.</div><div><br></div><div><b>Skills and Competencies:</b></div><div>Strong expertise in collections, recovery management, and delinquency control.</div><div>Excellent leadership and team management skills, with the ability to manage large, geographically distributed teams.</div><div>Strong analytical and problem-solving abilities, with proficiency in collection MIS and performance tracking.</div><div>Excellent negotiation, communication, and stakeholder management skills.</div><div>Strong understanding of collection processes, agency management, and applicable regulatory guidelines.</div><div>Ability to drive results, manage escalations, and deliver targets in a high-performance environment.</div><div>Strong planning, execution, and decision-making capabilities.</div><div>Proficiency in MS Excel, reporting tools, and collection management systems.</div><div>A proactive approach to process improvement, operational efficiency, and risk mitigation.</div><div><br></div><div><b>Education and Experience:</b></div><div><b>Education:</b> Graduate in any discipline. Postgraduate qualifications will be an added advantage.</div><div><br></div><div><b>Experience:</b> 10+ years of relevant experience in collections and recovery management, preferably in banking, NBFCs, fintech, or financial services.</div><div>Prior experience in managing zonal or multi-location collection operations, large teams, and collection agencies is preferred.</div><div><br></div><div><b>Compensation:</b></div><div>Compensation will be commensurate with the candidate’s experience, expertise, and suitability for the role.</div><div><br></div>","id":"90880e44-06b6-4fd3-a651-9b4a2616e730","lists":[],"text":"Zonal Collection Manager- Bangalore - lending Collections","country":"IN","workplaceType":"onsite","opening":"","openingPlain":"","descriptionBody":"<div><b>Job Title: Zonal Collection Manager</b></div><div><br></div><div>About the Team:</div><div>The Collections team is responsible for managing overdue accounts, driving recovery performance, monitoring collection agencies and in-house teams, and ensuring compliance with applicable regulatory guidelines and the Code of Conduct. The team focuses on achieving collection targets, improving recovery efficiency, and minimizing credit losses across assigned territories.</div><div><br></div><div><b>About the Role:</b></div><div>The Zonal Collection Manager will be responsible for driving collection performance across the assigned zone, managing regional and branch-level collection teams, and ensuring the achievement of business and recovery targets. The role requires strong leadership, strategic planning, stakeholder management, and expertise in managing collection agencies and field operations while maintaining regulatory compliance.</div><div><br></div><div><b>Key Responsibilities:</b></div><div>Drive and achieve zonal collection targets across assigned products, branches, and delinquency buckets.</div><div>Develop and implement effective collection strategies to improve recovery rates, reduce roll-forwards, and control delinquencies.</div><div>Lead, manage, and monitor regional collection managers, branch teams, field executives, and collection agencies.</div><div>Review collection performance through regular MIS, productivity reports, and portfolio analysis, and take corrective actions wherever required.</div><div>Monitor collection agency performance, ensure optimal resource utilization, and drive accountability for assigned targets.</div><div>Ensure strict adherence to applicable RBI guidelines, regulatory requirements, internal policies, and the Code of Conduct.</div><div>Identify and control fraudulent practices, operational risks, and process gaps across collection operations.</div><div>Work closely with business, credit, risk, legal, and operations teams to resolve collection challenges and improve recovery outcomes.</div><div>Manage escalations related to overdue accounts, customer grievances, and field collection activities.</div><div>Ensure effective allocation of collection resources across branches and territories based on portfolio size, delinquency levels, and business requirements.</div><div>Drive employee productivity, performance reviews, capability building, and continuous improvement across the zonal team.</div><div>Prepare and present periodic collection performance updates, recovery forecasts, and action plans to senior management.</div><div><br></div><div><b>Skills and Competencies:</b></div><div>Strong expertise in collections, recovery management, and delinquency control.</div><div>Excellent leadership and team management skills, with the ability to manage large, geographically distributed teams.</div><div>Strong analytical and problem-solving abilities, with proficiency in collection MIS and performance tracking.</div><div>Excellent negotiation, communication, and stakeholder management skills.</div><div>Strong understanding of collection processes, agency management, and applicable regulatory guidelines.</div><div>Ability to drive results, manage escalations, and deliver targets in a high-performance environment.</div><div>Strong planning, execution, and decision-making capabilities.</div><div>Proficiency in MS Excel, reporting tools, and collection management systems.</div><div>A proactive approach to process improvement, operational efficiency, and risk mitigation.</div><div><br></div><div><b>Education and Experience:</b></div><div><b>Education:</b> Graduate in any discipline. Postgraduate qualifications will be an added advantage.</div><div><br></div><div><b>Experience:</b> 10+ years of relevant experience in collections and recovery management, preferably in banking, NBFCs, fintech, or financial services.</div><div>Prior experience in managing zonal or multi-location collection operations, large teams, and collection agencies is preferred.</div><div><br></div><div><b>Compensation:</b></div><div>Compensation will be commensurate with the candidate’s experience, expertise, and suitability for the role.</div><div><br></div>","descriptionBodyPlain":"Job Title: Zonal Collection Manager\n\nAbout the Team:\nThe Collections team is responsible for managing overdue accounts, driving recovery performance, monitoring collection agencies and in-house teams, and ensuring compliance with applicable regulatory guidelines and the Code of Conduct. The team focuses on achieving collection targets, improving recovery efficiency, and minimizing credit losses across assigned territories.\n\nAbout the Role:\nThe Zonal Collection Manager will be responsible for driving collection performance across the assigned zone, managing regional and branch-level collection teams, and ensuring the achievement of business and recovery targets. The role requires strong leadership, strategic planning, stakeholder management, and expertise in managing collection agencies and field operations while maintaining regulatory compliance.\n\nKey Responsibilities:\nDrive and achieve zonal collection targets across assigned products, branches, and delinquency buckets.\nDevelop and implement effective collection strategies to improve recovery rates, reduce roll-forwards, and control delinquencies.\nLead, manage, and monitor regional collection managers, branch teams, field executives, and collection agencies.\nReview collection performance through regular MIS, productivity reports, and portfolio analysis, and take corrective actions wherever required.\nMonitor collection agency performance, ensure optimal resource utilization, and drive accountability for assigned targets.\nEnsure strict adherence to applicable RBI guidelines, regulatory requirements, internal policies, and the Code of Conduct.\nIdentify and control fraudulent practices, operational risks, and process gaps across collection operations.\nWork closely with business, credit, risk, legal, and operations teams to resolve collection challenges and improve recovery outcomes.\nManage escalations related to overdue accounts, customer grievances, and field collection activities.\nEnsure effective allocation of collection resources across branches and territories based on portfolio size, delinquency levels, and business requirements.\nDrive employee productivity, performance reviews, capability building, and continuous improvement across the zonal team.\nPrepare and present periodic collection performance updates, recovery forecasts, and action plans to senior management.\n\nSkills and Competencies:\nStrong expertise in collections, recovery management, and delinquency control.\nExcellent leadership and team management skills, with the ability to manage large, geographically distributed teams.\nStrong analytical and problem-solving abilities, with proficiency in collection MIS and performance tracking.\nExcellent negotiation, communication, and stakeholder management skills.\nStrong understanding of collection processes, agency management, and applicable regulatory guidelines.\nAbility to drive results, manage escalations, and deliver targets in a high-performance environment.\nStrong planning, execution, and decision-making capabilities.\nProficiency in MS Excel, reporting tools, and collection management systems.\nA proactive approach to process improvement, operational efficiency, and risk mitigation.\n\nEducation and Experience:\nEducation: Graduate in any discipline. Postgraduate qualifications will be an added advantage.\n\nExperience: 10+ years of relevant experience in collections and recovery management, preferably in banking, NBFCs, fintech, or financial services.\nPrior experience in managing zonal or multi-location collection operations, large teams, and collection agencies is preferred.\n\nCompensation:\nCompensation will be commensurate with the candidate’s experience, expertise, and suitability for the role.\n\n","hostedUrl":"https://jobs.lever.co/paytm/90880e44-06b6-4fd3-a651-9b4a2616e730","applyUrl":"https://jobs.lever.co/paytm/90880e44-06b6-4fd3-a651-9b4a2616e730/apply"}]